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BJC-8500 User`s Manual

1. T Shirt Transfer TR 201 1 sheet Fabric Sheet FS 101 1 sheet Glossy Photo Paper GP 301 20 sheets Glossy Photo Cards FM 101 20 sheets Paper cassettes Plain Paper Approx 250 sheets 64 gsm Bubble Jet Paper LC 301 250 sheets High Resolution Paper HR 101 200 sheets Manual feed Thick paper max 0 25 mm 1 sheet High Gloss Photo Film HG 201 1 sheet Other media 1 sheet Paper size A3 P Tabloid P 329 x 483 mm All sources A3 P 297 x 420 mm All sources A4 P 223 5 x 355 6 mm Sheet feeder Manual A4 P 210 x 297 mm All sources A4 L 297 x 210 All sources A5 P 148 x 210 mm Sheet feeder Manual A5 L 210 x 148 mm Sheet feeder B4 P 257 x 364 mm All sources B5 P 182 x 257 mm All sources B5 L 257 x 182 mm Sheet feeder LGL P 8 5 x 14 in All sources LTRt P 9 x 13 3 in Sheet feeder Manual LTR P 8 5 x 11 in All sources LTR L 11 x 8 5 in All sources European DL 220 x 110 mm Sheet feeder Commercial 10 241 3 x 104 77 mm Sheet feeder Banner 210 x 5940 mm max Sheet feeder Tabloid P 11x 17 in All sources Paper type Media Recommended Plain Paper 64 90 gsm Bubble Jet Paper High Resolution Paper Envelopes Transparencies High Gloss Film Fabric Sheet Glossy Photo Paper Glossy Photo Cards Canon Bubble Jet Paper LC 301 Canon High Resolution Paper HR 101 U S No 10 or European DL Standard Canon Transparencies CF 102 Canon High Gloss Photo Film HG 201 Canon Fabric Sheet FS 101 Canon Glossy Photo Paper GP 301
2. or shown in the illustration below Top cover LA After a paper jam occurs always check all the locations described in the steps below You do not have to switch the printer off to remove a paper jam 1 Open the top cover 2 If you can see the jammed sheet under the top cover at Location or in the sheet feeder at Location press down on the paper release lever to release the sheet and pull it out of the printer 122 Canon BJC 8500 User s Manual 3 Remove the paper stack from the sheet feeder and fan it to remove static cling then load it in the sheet feeder again Ai Check the leading edge of the stack inside the printer and make sure Now that it is below the three tabs at the mouth of the feed slot If you see any sheets curling over these tabs into the feed slot remove the stack and insert it again Troubleshooting Incorrect Correct Yellow tab 4 Press and hold down the cassette access cover on the back of the print er at Location 122 The spring on the cover is very strong Hold down the access cover firmly to prevent it from snapping shut quickly and pinching your hand Caution If you see any paper in the printer remove it with your other hand as you continue to hold open the cover Troubleshooting 123 5 If the optional paper cassette has been installed repeat Step 4 for th
3. skewed feeds or late feeds wherein the print head misses the top margin and prints directly on the bare platen If you are loading long paper pull up the paper rest Do not exceed the line Setting up and using the printer 45 io vg oc a6 oO fo a a fe ae v Ea G 5 Check the paper output receiver and paper output extension The paper output receiver paper guide must be adjusted to the paper size If you are going to print on paper larger than A4 or Letter size pull out the paper output tray extension The extension has two positions for large paper You can simply pull out the paper output tray extension A or you can also pull out the entire paper output tray paper cassette lid with the paper output tray extension extended for very large sizes B Paper output receiver Paper output tray cassette lid Paper output tray extension A BS Paper cassette Paper output receiver XS gt Paper cassette To attain maximum paper supply capacity Before you start a long print job make sure the paper size and orienta tion of the paper in the sheet feeder matches the size and orientation of the paper loaded in the paper cassette Then use the printer driver to set the paper source for automatic selection The sheet feeder can hold up to 100 sheets of standard 64 gsm Plain Paper After it runs out of paper paper feed will automatically contin u
4. Allow the areas you cleaned on the feed roller to dry completely before you start the next print job After you depress the centre of the sheet feeder the feed roller LA will rotate easily around its axis Note Use only a clean damp cloth tightly wrung out to clean the feed rollers Never use tissue or a cloth treated with any type of chemi cal substance E To avoid soiling the feed roller bands with dirt or oil avoid touch ing them with your fingers Troubleshooting 131 Problem Printing only black If you are printing with a software application that supports colour printing but your print out is only black check the following items 1 Check your printer setup and make sure the correct printer driver is selected for the print job 2 Open the printer driver and make sure greyscale monochrome print ing is switched off If you are using Windows click the Main tab and check the Grayscale Print setting Make sure the Grayscale Print is off If it is on click the checkbox to switch it off If you are using a Macintosh open the File menu and select Print In the Print Setup dialog box make sure Print Grayscale is not selected If this feature is on click the checkbox to switch it off 3 Verify that colours have been selected correctly with your software application Make sure that you have installed the correct printer driver For details refer to your software application manual and the Windows P
5. D d a Paper sizes that can be used with this printer The printer can feed Plain Paper of weight 64 to 90 gsm 17 to 28 Ib The printer can feed and print on media of the following sizes Media Size wx mm wxl in Sheet Feeder Cassette Manual Feed Standard Optional A3 P Tabloid 329 x 483 13x 19 YES YES YES YES A3 P 297 x 420 11 7 x 16 5 YES YES YES YES A4 P 223 5 x 355 6 8 8 x 14 YES NO NO YES A4 P 210 x 297 8 3 x 11 7 YES YES YES YES A4 L 297 x 210 11 7x8 3 YES YES YES YES A5 P 148 x 210 5 8 x 8 3 YES NO NO YES A5 L 210 x 148 8 3 x 5 8 YES NO NO NO B4 P 257 x 364 10 x 14 3 YES YES YES YES B5 P 182 x 257 7 2Xx 10 1 YES YES YES YES B5 L 257 x 182 10 1 x 7 2 YES NO NO NO LGL P 215 9 x 355 6 8 5 x 14 YES YES YES YES LTR P 228 6 x 337 8 9x 13 3 YES NO NO YES LTR P 215 9 x 279 4 8 5x11 YES YES YES YES LTR L 279 4 x 215 9 11x 8 5 YES YES YES YES COM 10 241 3 x 104 77 9 5 x 4 1 YES NO NO NO DL 220 x 110 8 7 x 4 3 YES NO NO NO Banner 210 x 6237mm max 8 3 x 245 6 YES NO NO NO Fabric Sheet 241 x 356 mm 9 5 x14 NO NO NO YES Tabloid 279 4 x 431 8 11 x 17 YES YES YES YES T shirt Transfer 216 x 279mm 8 5 x 11 YES NO NO YES P Portrait L Landscape 56 Canon BJC 8500 User s Manual Printing area When you create text or illustrations be sure
6. High Gloss Photo Film HG 201 is spe cially designed for printing colour photographic images with the Color BJ Cartridge BC 82 Photo to produce lustrous colours Always print on the glossy side E Transparency CF 102 Use this media to produce colourful presentations for overhead projectors OHP Do not use photocopier transparencies because they do not absorb ink well and this causes the ink to run and smear You can print on either side of this media E Fabric Sheet FS 101 Before you use Fabric Sheet FS 101 read all the instructions provided with the packet Always print on the cloth side E T shirt Transfer TR 201 Before you use T shirt Transfer TR 201 read all the instructions provided with the packet Always print on the rough side E Banner Paper Banner Paper is connected sheets of paper that allow you to print announcements signs etc in large type on one continuous length of paper up to 594 cm 20 sheets long Banner Paper is identical in composi tion to Bubble Jet Paper LC 301 so you can print on either side E Glossy Photo Paper GP 301 The glossy print surface of Glossy Photo Paper GP 301 reproduces superior photo realistie images using the Color BJ Cartridge BC 82 Photo Always print on the glossy side E Glossy Photo Cards FM 101 Before you use Glossy Photo Cards FM 101 read all the precautions printed on the packet Always print on the glossy side LA The Glossy Photo Cards selection is not ava
7. Or patchy sesiis erisia iesen ieies 127 Problem Printed colours appear streaked or uneven too much ink 128 Problem Ink on the back of printed sheets c cccsssssessesssesesseessseseensesseetenesseees 128 Canon BJC 8500 User s Manual Problem Parts of image or text too Light ccccceeseseeseeseseesesseseetessseseenensseseeney 130 Problem Printing only black si is ccccccccscsesiseesccsesssessessesesteevtessesisecebicenscassesenseevieeses 132 Problem Printed colours broken OF uneven cccceessessessesseeseeseeseeseeseeseeaseeeeeeees 132 Problem Some colours are Missing ccscisscsccsessssssssecsssesnessevisecetacensensensonsseeterses 132 Problem Printed colour does not match screen colour ccceseseseeteeseesseeeeeeees 133 Problem Poor colour textuttessc s csccsccsccsevcesceeescssseveceaesacshesacencesiscdeccuscestesnascbaceeeteer st 133 Problem Edge of the printed page stained With ink c ccccsesesseeseseeteeseseenes 133 Problem Ink on the printed surface of the page is smeared Page content format layout Problem Printout is not what you expected Problem Printing is overrunning the edge of the page 0 Problem Incorrect number of lines per Page Printing too slow Of halts Problem Printing t00 SLOW lt cc isiscssssssteeisessccseessnsesseedaccieseesietiseseracenscassetenseseeeves 136 Problem Device time out error occurred during the print
8. open the File menu click Print then click the Properties button to open the Printer Properties window If you are using a Macintosh open the File menu and click Page Setup In the Page Setup dialog box click the Utilities button 2 Display the Maintenance settings If you are using Windows click the Maintenance tab in the Printer Properties window If you are using a Macintosh click the Maintenance icon in the Printer Utility dialog box to display the Maintenance panel 3 Click the Nozzle Check Pattern button to start the test print Z Hi For details about starting the Nozzle Check Pattern with the driver Note refer to the Windows Print Guide or the Macintosh Print Guide 4 If the Nozzle Check pattern is normal perform the next test below Or If the Nozzle Check Pattern does not print or if the computer returns an error check the interface cable connection at the back of the printer and computer To test driver installation selection Print a page with your software application program 1 Start printing with your software application Check the Print Setup and make sure the BJC 8500 printer driver is selected before you start printing Execute the print job E If the BJC 8500 driver is not selected before printing the print job will not execute normally If another printer has been selected as the default printer you must select the BJC 8500 printer driver before you start the print job E If the BJC
9. the printer until it stops Rough cloth side up Insert the sealed edge into the manual feed slot Hold the sheet in place for about 2 or 3 seconds Wait for the printer to grab the sheet then release it Ai If the printer does not grab the sheet and feed correctly push the sheet into the manual feed slot and wait until the printer grads it If the sheet will not partially feed place one sheet of A4 paper beneath the sheet and try again Note i a Qa a S e te E g is a and other media Make sure the leading edges are aligned Printing on paper and other media 79 Ai If a paper jam occurs during manual feeding open the top cover of Nore the printer Press and hold down the paper release lever then pull the sheet for ward or backward to remove it from the manual feed slot Paper release lever LA If you are printing sheets with ink of especially high density never touch the printed surface until it is thoroughly dry o For washing and ironing instructions refer to the instructions you received with the Fabric Sheet package However you do not need to te Note pai perform the colour fixing procedure 80 Canon BJC 8500 User s Manual Using manual feed Thick paper max 0 25 mm must be fed manually for printing Any type of media can be fed manually for printing so if you experience minor difficul ties like media sticking tog
10. 3 Beeps The printer beeps 3 times and the ERROR lamp lights orange when one of the ink tanks runs out of ink or if an ink tank is missing 1 92 After you install a new ink tank press the RESUME button 4 Beeps The printer beeps 4 times and the ERROR lamp lights orange when a print head error occurs as a result of a BJ Cartridge or an ink tank not being locked in place Remove each BJ Cartridge and reinstall it Make sure each BJ Cartridge is locked in place Every time you remove a BJ Cartridge from the cartridge holder you must realign the print heads 1 49 Troubleshooting 117 5 Beeps The printer beeps 5 times and the ERROR lamp lights orange when the ink waste tank that holds the waste ink from print head cleaning becomes nearly full Press the RESUME button to continue printing If this error occurs frequently call for service For some errors below switching the printer off and switching it on again can usually solve the problem However if the problem persists call for ser vice 6 Beeps The printer beeps 6 times and the ERROR lamp flashes orange 2 5 times when one of the sensors inside the printer does not function cor rectly Switch the printer off wait for the cartridge holder inside the printer to stop moving then switch the printer on again If the error occurs fre quently call for service 6 Beeps The printer beeps 6 times and the ERROR lamp flashes orange 6 or 8 times or more when the printer becomes overhe
11. 8500 driver is not available as a selection this means the printer driver has not been installed or has been removed and you must re install the printer driver 47 114 Canon BJC 8500 User s Manual Troubleshooting problems and solutions Glance at the list below to find the item that best describes your problem and then go to the appropriate page Problem Page Printing will not start 115 Colour scheme not what you expect 116 c Printer beeps and error lamp lights 117 2 Paper jams and double feeding 118 2 Poor print quality 126 2 Page content format layout c 134 E Printing too slow or halts 136 E Printing will not start Problem Printer does not print 1 If the printer is switched on by pressing the POWER button but none of the lamps are on make sure the power cord is connected securely at the back of the printer Make sure the power cord is securely connected to the power source N 3 If the power cord is connected to a power strip make sure that the power strip is connected to the outlet and that the power strip is switched on and that the power source is on 4 Switch on the printer If the printer is connected properly the POWER lamp will light 5 If you cannot solve the problem call for service Problem Printer lamps on but printer does not print 1 Check the POWER lamp and make sure that the printer is switched on 2 Check the printer cable M
12. Bend the stack so it is slightly curled as shown below 60 Canon BJC 8500 User s Manual E Fan the envelopes to remove static cling t E Press down on the flaps in the centre of the stack E Make sure the curl is removed from the envelope flaps To load envelopes in the sheet feeder 1 Lower the paper rest Printing on paper and other media 61 i a Qa a S e te E g is a and other media 2 Raise and lock the envelope guides on both sides of the sheet feeder 3 Make sure all the envelopes are pointing in the same direction and that no flaps are overlapping With the flap sides down and the tops of the envelopes pointing down insert the stack of envelopes into the sheet feeder LA You can perform printing only on the address side of the envelope never attempt to print on the flap side of an envelope Note Align the stack of envelopes with the right edge of the sheet feeder and slide the stack in until it stops Do not load more than 15 envelopes at a time Make sure the top of the stack is not above the load limit mark on the sheet feeder Do not exceed the line 62 Canon BJC 8500 User s Manual 6 Slide the paper guide on the sheet feeder until it reaches the left edge of the stack 7 Move the paper output receiver paper guide to the envelope mark gt If the paper output tray extension is out push it in 8 Check the printer driver set
13. E Excellent quality with full colour 1200 dpi printing The high performance print heads of the BJ Cartridges produce high reso lution printing at 1200 x 1200 dot per inch precision for photo realistic colour or stepped halftones Although plain paper can be used with excel lent results a large selection of special media are also available for special print jobs E Colour photo cartridge In addition to the standard Color BJ Cartridge BC 81 a newly developed Color BJ Cartridge BC 82 Photo is also available for special print jobs When used with High Resolution Paper HR 101 or High Gloss Photo Film HG 201 the Color BJ Cartridge BC 82 Photo produces superior reproductions of colour photographic images E Easy to maintain The ink supply is easy to maintain You only have to replace an ink tank when it runs out of ink E Variety of print media A variety of print media are available for special print jobs 52 Ai For a complete list of consumables and options for this printer see Appendix B Note Welcome Important terms and visual cues 12 A number preceded by this mark and enclosed in parentheses tells you the page number where you can find more information about the previous sen tence or paragraph An index and glossary of selected terms are also provid ed at the end of this manual LA A note provides hints tips advice or suggestions Note Caution Cautions alert you to incorrect procedur
14. E The sheets should not be bent or excessively curled E If the cards are curled bend them slightly in the direction opposite the curl Bend the cards carefully to avoid wrinkling their surfaces E The borders allow you to print over the entire printing area of the sheet Do not separate the borders from the sheets at the perforations until after printing E To attain superior print quality with this media use the Color BJ Cartridge BC 82 Photo E Before you use Glossy Photo Cards FM 101 read all the precautions printed on the packet E Always handle Glossy Photo Cards by the edges Never touch the glossy surface of the paper E After opening a package of Glossy Photo Cards store the unused sheets in the original package on a flat surface away from direct sunlight Always store Glossy Photo Cards in a cool location of low humidity E Always print on the glossy side of Glossy Photo Cards FM 101 E Always set Glossy Photo Cards upright portrait orientation Never load them on their side landscape orientation 68 Canon BJC 8500 User s Manual To load Glossy Photo Card FM 101 in the sheet feeder 1 Lower the paper rest 2 Raise and lock the envelope guide on the right side On the left side do not raise the A envelope guide Make sure that it is down Envelope guide 3 Hold the stack with the POMOL EXCES NENNE glossy side up and the wider side pointing down 4 Align the stack with the right edge of the
15. If you are loading Plain Paper Bubble Jet Paper or High Resolution Paper make sure the paper stack is not above the load limit mark Make sure the paper guide on the sheet feeder is set to the correct mark for the width of the media you are using CO N OO Check the leading edge of the stack inside the printer and make sure that it is square against and below the lip of the feed slot If you see any sheets curling into the feed slot remove the stack and insert it again Incorrect Yellow tab o p e nv w Q S g Correct 9 Clean the feed rollers 1 130 With long use the feed rollers may col lect dirt and paper dust which prevent media from feeding correctly Double feeding from the paper cassette 1 Remove the paper output receiver 2 Remove the paper cassette 3 If you see any paper in the paper cassette slot remove it 4 Press and hold down the cassette access cover on the back of the print er If you see any paper in the printer remove it with your other hand as you continue to hold open the cover The spring on the cover is very strong Hold down the rear cover firmly to prevent it from snapping shut quickly and pinching your Caution hand 5 Remove the stack from the paper cassette and fan it to remove static cling 6 Make sure you are using the correct feed method for the media 1 55 Only Plain Paper B
16. Never touch the glossy surface of the paper E After opening a package of Glossy Photo Paper store the unused sheets in the original package on a flat surface away from direct sunlight Always store Glossy Photo Paper in a cool location of low humidity E Always print on the glossy side of Glossy Photo Paper GP 301 E You can load up to 20 sheets of Glossy Photo Paper GP 301 in the sheet feeder E With this printer you do not need to use the loading support sheet pro vided with the package of Glossy Photo Paper GP 301 i a Qa a S e te p g E a and other media Printing on paper and other media 65 To load Glossy Photo Paper in the sheet feeder 1 Adjust the paper rest and Paper rest move the paper guide to the Paper guide mark for the size of the sheet of Glossy Photo Paper 2 On the left paper guide raise the envelope guide until you hear it lock in place Envelope guide Click On the right side do not raise the envelope guide Make sure that it is down 3 Fan the sheets to remove static cling then tap the stack E against a flat surface to align the edges 4 With the printing sides glossy sides facing up align the sheets with the right side of the sheet feeder and insert them straight into the paper feed slot until they stop Always load them vertically 66 Canon BJC 8500 User s Manual 5 Make sure the paper guide is snug not too tight against the
17. RH2 8BF United Kingdom CANON FRANCE S A 17 Quai du Pr sident Paul Doumer 92414 Courbevoie Cedex France CANON DEUTSCHLAND GMBH Postfach 528 47705 Krefeld Germany CANON LATIN AMERICA INC 6505 Blue Lagoon Drive Suite 325 Miami Florida 33126 U S A CANON HONGKONG COMPANY LTD 10 F Lippo Sun Plaza 28 Canton Road Tsimshatsui Kowloon Hong Kong CANON SINGAPORE PTE LTD 79 Anson Road 09 01 06 Singapore 079906 CANON AUSTRALIA PTY LTD 1 Thomas Holt Drive North Ryde Sydney N S W 2113 Australia This publication uses 50 recycled paper Document r alis avec du papier recycl 50 Diese Publikation wurde auf zu 50 wiederverwertetem Papier ausgedruckt COMMA SO SAK BERE SALTER QA7 0349 V0O1 0699AB0 55 CANON INC 1999 PRINTED IN JAPAN
18. af the pattem in hich the rad ard Bleck lines masi clomly welen in riald D D Adjust aldere ini D ze Ee nE es 3o fo a cw fe BE v as 12 Click the OK button to close the Print Head Alignment dialog 13 Click the OK button in the message box to complete print head align ment 14 Print a Nozzle Check Pattern to make sure the print heads are aligned correctly 96 Setting up and using the printer 51 Printing on paper and other media Media you can use with this printer You may want to consider using other media for special print jobs especial ly if you want to reproduce photographic images in photo realistic colour E Plain Paper Use plain photocopy paper 64 90 gsm or Bubble Jet Paper LC 301 specially designed for use with Canon colour Bubble Jet printers Always test Plain Paper before ordering large quantities You can print on either side of Plain Paper E Bubble Jet Paper LC 301 Plain paper yet specially designed for Canon Colour Bubble Jet printers Use for business letters tables graphs charts colour presentations and other routine office applications You can print on either side of Bubble Jet Paper E High Resolution Paper HR 101 Designed to produce near photographic quality print output with photographic images as well as sharp and vivid graphics For best results use the Color BJ Cartridge BC 82 Photo Always print on the whiter side E High Gloss Photo Film HG 201
19. cassettes before you move the printer 9 Pack the printer in the original packing material that you saved when you unpacked the printer Insert the packing into the sheet feeder Tape the paper rest top cover and paper output receiver 108 Canon BJC 8500 User s Manual Some advice about colour printing The BJC 8500 printer is a powerful colour printer If this is your first colour printer read this section for some tips on using colour effectively 3 22 65 ao amp U b Da b 35 e 0 ES e uw With colour you can strengthen the visual impact of your reports memos and presentations Colour captures your readers attention holds their inter est and increases their understanding of your message To use colour effec tively you do not have to be a professional artist or graphic designer But you do need a software application that supports colour printing and you have to spend a little time planning your layout and thinking about how to use colour to highlight important information Without careful planning you might overuse colour and actually detract from the content of your doc ument Selecting paper or other print media The print media that you select is important Here are some recommenda tions to help you with print media selection E For superior quality in printing photographic images especially images that require fine colour gradation install the Color BJ Cartridge BC 82 P
20. feeds straight into the printer The paper guide can accom modate paper up to 297 mm 11 7 in wide E Paper rest Supports the weight of the paper stack E Paper limit mark Indicates the limit for the size of the stack for plain paper The number of sheets you can load for other media depends on the type of media you want to load 55 E Lift slot Lift slots are provided on both sides of the printer for two people to grip the sides of the printer when lifting or positioning the printer Canon BJC 8500 User s Manual Rear view Paper rest RS422 serial interface connector for Macintosh computers Parallel interface connector for IBM compatible PCs Manual feed slot Back cover E Serial interface connector Provides an RS422 serial interface connection for a serial printer cable connected to Macintosh computer E Parallel interface connector Provides a parallel interface connection for a parallel printer cable con nected to an IBM compatible PC O Ee Ss oy S G dD o 6 with your printer E Manual feed slot Allows insertion of one sheet for manual feeding E Power connector Provides a connection point for the printer power cord Getting acquainted with your printer 19 Inside the printer Right cartridge lock lever Paper release lever Left cartridge lock lever E Paper release lever Press and hold to release paper jammed in the printer E C
21. guide is snug not too tight against the left side of the stack Make sure the paper output receiver paper guide is set to the correct mark for the paper size you are using Check the printer driver settings for this media Print Mode Paper Size etc If you are using Windows refer to the Windows Print Guide for details If you are using a Macintosh computer refer to the Macintosh Print Guide for details oOo A Q N LA During a long print job do not allow the printed sheets to stack high Nar ef than 15 mm about 1 2 inch or approximately 50 sheets To load Plain Paper or Bubble Jet Paper in the sheet feeder 1 Load a stack of paper in the sheet feeder 44 E The sheet feeder can hold up to 100 sheets of Plain Paper or Bubble Jet Paper E Printing can be performed on either side of this paper so load either side up or down To avoid paper jams make sure the top of the stack is below paper limit mark on the right side of the sheet feeder Make sure the paper guide is snug not too tight against the left side of the stack Make sure the paper output receiver paper guide is set to the correct mark for the paper size you are using Oo A Q N Check the printer driver settings for this media Print Mode Paper Size etc If you are using Windows refer to the Windows Print Guide for details If you are using a Macintosh computer refer to the Macintosh Print Guide for details Printing on paper and oth
22. guide to the Bt mark Pull out the paper output tray extension Setting up and using the printer 3 Check both the paper output receiver and the paper cassette and make sure that they are inserted completely into the printer Now you are ready to load the sheet feeder Setting up and using the printer 43 Loading paper in the sheet feeder The following features apply to use of the sheet feeder E The sheet feeder can hold a stack of paper for automatic feed E The sheet feeder can be adjusted to the width of a variety of standard sizes E Thick paper max 0 25 mm must be printed one sheet at a time with manual feeding and fed from the manual feed slot on the back of the printer 81 E The media listed in the table below can be loaded in the sheet feeder The number of sheets in the stack varies with the type of media you are going to load Media Type Print Side Up Limit Page Banner Paper Either side 1 74 Bubble Jet Paper LC 301 Either side 100 t 59 Envelopes No flap side 15 60 Fabric Sheet FS 101 Cloth side 1 78 High Gloss Photo Film HG 201 Glossy Side 1 t 73 High Resolution Paper HR 101 Whiter side 80 t 64 Plain Paper 64 90 gsm Either side 100 t 59 Transparency CF 102 Either side 50 71 T Shirt Transfer TR 201 Rough side 1 77 Glossy Photo Paper GP 301 Glossy side 20 t 65 Glossy Photo Cards FM 101 Glossy side 20 68 The media listed in the t
23. ink E Avoid using full colour backgrounds If you have to use a full colour background do not set the background for colour until you are ready for the final printing E Use the primary colours black cyan magenta and yellow Complex colours like red or blue require more than one primary colour and con sume more ink E Some software applications allow you to condense several pages of data onto one page for draft printing If this mode is available use it for view ing and draft printing to reduce ink consumption E When the BJ Cartridge is set for Black Colour printing in the printer dri ver install and use the Black BJ Cartridge BC 80 and the Color BJ Cartridge BC 81 E Use the Color BJ Cartridge BC 82 Photo only for special print jobs that require higher quality like colour photographic images For other print jobs use the Black BJ Cartridge BC 80 and the Color BJ Cartridge BC 81 E The Ink Optimizer is used only for printing on Plain Paper and is not used for print jobs on special media like Transparencies High Resolution Paper and so on E If you select draft mode for a print job with the Black BJ Cartridge BC 80 installed the print job will use only the black ink of the Ink Tank BCI 8BK and not the ink in the Ink Optimizer Tank BCI 8WF 112 Canon BJC 8500 User s Manual Troubleshooting This section helps you solve problems with the printer If the printer is making strange noises emitting smoke or strange sme
24. is thoroughly dry Printing area When you use Glossy Photo Cards FM 101 size the image you want to print slightly larger than the area on the card surrounded by the perforations and make sure the margins are at least as large as those described below Do not separate the borders from a card until after printing Ai To ensure the best print quality use the printing areas recommended below If your text or graphics are outside the printing area and too close to the edge of the paper this may result in poor print quality such as staining near the edges Note 70 Canon BJC 8500 User s Manual k 119 6 mm T 31 8 mm Perforations l i i Printable area 9mm i lt 9mm Printable Area minimum 216 mm 5 1 mm 2 01 in i 152 4mm rR 5 1 mm 2 01 in 28 mm 11 02 in B 28mm 11 02 in 101 6mm gt 151 8 mm B y 4 Size after removing perforations 101 6 mm 4 in x 152 4 mm 6 in Printing on Transparencies Use Transparency CF 102 to create presentations for overhead projectors OHP E Transparency CF 102 can be loaded manually or in the sheet feeder Do not attempt to feed Transparencies from the paper cassette Up to 50 Transparencies can be loaded in the sheet feeder E Before you use Transparency CF 102 read all the precautions printed on the packet E Do not attempt to print on photocopy Transparencies Photocopy
25. job ccceceee 136 Problem Printing job halts before COMpIetiON cccecseeseeseseseseesessseseenensseseeees 137 Where to find more Help siiis aia 138 PDD ONOICES scisasinisesadecesesauiosanscasszrerannganeeenasszecdsesmanceees LAO Appendix A Installing removing the optional cassette Appendix B Options and consumables ccsceeeeeeees Appendix C General Specifications a OSS UY nssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnne 148 1al o A LOO Welcome The BJC 8500 produces excellent print quality at high speed Here is a sum mary of your new printer s exciting features Improved printing technology Improved printing has been made possible with P POP Plain Paper Optimised Printing which produces sharp water fast text and graphics printing in both colour and black made possible with a special liquid called Ink Optimizer a new additive to regular black and colour inks These inks are not easily affected by light and are extremely water resis tant Although a variety of special media are available for special print jobs you can also use plain paper to produce high quality printing at low cost Large paper supply In addition to its sheet feeder on top of the printer the printer is equipped with a paper cassette on the bottom of the printer One additional paper cassette is available as an option Both cassettes are universal paper cas settes which can be adjusted
26. left side of the stack 6 Adjust the paper output tray and the paper output tray extension for the size of the stack then set the paper output receiver paper guide to the mark for the size of the stack 7 Check the printer driver settings for this media Print Mode Paper Size Media Type etc If you are using Windows refer to the Windows Print Guide for details If you are using a Macintosh computer refer to the Macintosh Print Guide for details f paper or special media jams or misfeeds during printing refer to Non Paper jams and double feeding 118 122 Ai After printing on Glossy Photo Paper always make sure that you lower the envelope guide on the left side of the sheet feeder If the envelope guide is raised when printing with any media other than Glossy Photo Paper or envelopes this will cause a paper jam or mis feed Note To handle printed sheets of Glossy Photo Paper If you are printing an image of especially high density do not touch the printed surface until it is thoroughly dry i a Qa a S e te E g is a and other media Printing on paper and other media 67 Printing on Glossy Photo Cards Glossy Photo Cards FM 101 can be loaded in the sheet feeder for automatic feed to the printer This media cannot be fed manually or loaded in the paper cassette E You can stack up to 20 sheets of Glossy Photo Cards FM 101 in the sheet feeder for automatic feeding
27. paper and spray ink on the platen This stray ink could then stain the backs of other pages as they are fed through the printer L For a long print job make sure you have the same type of media loaded in the sheet feeder and the paper cassette Note 128 Canon BJC 8500 User s Manual 5 If the paper output receiver is not clean remove the paper output receiver and clean it with a soft dry cloth Clean this area te a e e v 2 2 Ss g Turn on the Pause Page feature to increase the time interval between printed sheets If you are using Windows E Open printer driver Printer Properties window and click the Maintenance tab E Click the Custom Setting button E In the Custom Setting dialog click the Pause Page box and click the Send button If you are using a Machintosh E If you are using a Macintosh open the File menu and click Page Setup In the Page Setup dialog box click the Utilities button E Click the Settings icon to open the Settings panel In the Settings panel click the checkbox for Pause Between Pages then click the Send button E When you are prompted to confirm sending the setting to the print er click the OK button Execute the print job The printer will now pause longer between printing sheets to allow time for ink to dry before printing the next sheet Troubleshooting 129 Problem Parts of image or text too light A dirty feed roller could c
28. side of the cartridge holder Ink Tank Ink Tank BCI 8PBK Photo Color BJ Cartridge BC 82 Photo Color BJ Cartridge BC 81 Ink Tank BCI 8PM Photo Holds special photo Magenta ink Ink Tank BCI 8PBK Photo Holds special photo black ink Ink Tank BCI 8PC Photo Holds special photo Cyan ink In order to use the Color BJ Cartridge BC 82 Photo the Black BJ Cartridge BC 80 must be removed from the left side of the cartridge holder so the photo BJ cartridge can be installed in its place When the Black BJ Cartridge BC 80 is not in use it is stored in the BJ Cartridge Container SB 80 E BJ Cartridge Container SB 80 Stores an extra BJ Cartridge when it is not being used One container is provided with this printer Additional containers if required can be pur chased from your supplier 10 Canon BJC 8500 User s Manual General precautions Please read the following general warnings and precautions to ensure the safest most efficient use of your new printer If you use a Cardiac pacemaker E This device generates weak electromagnetic waves which could interfere with the normal operation of a sensitive electrical device like a pacemak er If you use a cardiac pacemaker and experience any abnormal sensa tions around the printer turn the printer off and disconnnect it from the power source Seek the professional advice of a physician before you con tinue to operate this printer In an emergency E If the prin
29. the margins around the edge of the paper are at least as large as those described below LA To ensure the best print quality use the printing areas recommended below for each type of media If your text or graphics are outside the printing area and too close to the edge of the paper this may result in poor print quality such as staining near the edges Note For example printing below the recommended area may produce stains on the bottom edge of the paper or the envelope Printable area All media not Fabric Sheet FS 101 Printable Area minimum 3 4 mm 0 13 in Recommended Printing Area minimum 3 4 mm 0 13 in 5 mm R___ 3 4 mm 0 13 in 3 0 mm 0 12 in B 7 0 mm 0 28 in For A4 LTR Printable area Fabric Sheet FS 101 Printable Area minimum Recommended Printing Area minimum L 6 4 mm 0 25 in 6 4 mm 0 25 in 6 4 mm 0 25 in R__ 6 4 mm 0 25 in R___ 3 4 mm 0 13 in 5 mm 23 0 mm 0 91 in 28 0 mm B 29 0 mm 1 14 in 28 0 mm i a Qa fo S e te p g E a and other media 25 4 mm 1 in 25 4 mm 1 in B 20 5 mm 0 81 in B 29 0 mm 1 14 in Printing on paper and other media 57 Printing area for envelopes To ensure the best print quality make sure printing on envelopes is well within the printing area described below L R T T B
30. with the RESUME button on the printer operation panel For details about starting print head cleaning with the printer driver see the Windows Print Guide or the Macintosh Print Guide E Print head cleaning consumes ink so perform print head cleaning only after you notice a deterioration in the quality of printed pages or when the Nozzle Check Pattern is abnormal 97 E Before you begin make sure both the printer and the computer are switched on E Print head cleaning is performed with the BJ Cartridges mounted in the printer Never remove the BJ Cartridges from the cartridge holder in an attempt to clean them manually E You can also execute print head cleaning with the printer driver For details see the Windows Print Guide or the Macintosh Print Guide Make sure the printer is switched on Press and hold down the RESUME button for over three seconds and release after the printer beeps once To check the print heads print a Nozzle Check Pattern 96 If the results of the Nozzle Check Pattern are not satisfactory repeat print head cleaning then print another Nozzle Check Pattern H W Ne Repeat print head cleaning and printing the Nozzle Check Pattern until the test pattern is safisfactory After five repetitions of alternately cleaning the print heads and print ing the Nozzle Check Pattern if the results of the Nozzle Check Pattern are still not satisfactory replace the BJ Cartridge 99 98 Canon BJC 8500 U
31. wn En E q V PY gt n HE Setting up and using the printer 39 4 Load the stack in the paper cassette Position the stack with the print side down between the paper guides and press down on the leading edge of the stack Make sure the corners of the leading edge of the stack are below the tabs on the left and right Check the paper limit mark on the inside of the paper guides and make sure the top of the stack is below this mark Move the horizontal paper guide to the side of the stack until it is snug not to tight Press down on the stack to confirm that it bounces smoothly up and down If the stack does not move smoothly loosen the hori zontal paper guide on the side Check the tabs again to make sure that the corners of the stack are still below the tabs Vertical paper guide Horizontal paper guide 40 Canon BJC 8500 User s Manual 5 Install the loaded paper cassette in the printer Place the paper output tray on top of the paper cassette Insert the paper cassette into the front slot of the printer Press the paper cassette completely into the printer until it stops and locks in place io E oc ea ae cw fe ae v a G If the paper cassette is not installed completely inside the printer the printer will not be able to feed the paper Now you are ready to install the paper output receiver Setting up and u
32. 80 1 Press the POWER button to switch on the printer Open the top cover N Press the REPLACE button The cartridge holder moves to the left side of the printer 69 4 Raise the cartridge lock lever on the left side of the cartridge holder 90 Canon BJC 8500 User s Manual 5 Lift the entire BJ Cartridge print head and ink tanks together out of the cartridge holder Open the BJ Cartridge Container SB 80 and store the removed car tridge in it E If you have removed the black BJ Cartridge insert it in the left side of the storage container E If you have removed the colour BJ Cartridge photo insert it in the right side of the storage container 7 Make sure the BJ Cartridge is snug and seated correctly in the storage container 8 From the BJ Cartridge Container SB 80 remove the BJ Cartridge that you want to install Then close the lid of the container and shut it com pletely i a Q Q S e te p g 15 a and other media 9 Insert the BJ Cartridge to be installed in the cartridge holder Press down firmly on the BJ Cartridge to make sure that it is locked in place 1 0 Lower the cartridge lock lever to lock the BJ Cartridge in place 11 Close the top cover The printer is now ready for operation Printing on paper and other media 91 Printer maintenance This section describes important procedures required to maintain the per formance of the printe
33. B L R Printable Area minimum Recommended Printing Area minimum L 6 4 mm 0 25 in L 6 4 mm 0 25 in R 6 4 mm 0 25 in R 6 4 mm 0 25 in T 3 0 mm 0 12 in T 23 0 mm 0 91 in B 7 0 mm 0 28 in B 29 0 mm 1 14 in Printing area for Banner Paper To ensure the best print quality make sure printing on Banner Paper is well within the printing area described below i Plus 1 sh 4 Max 5940 mm 20 Sheets gt zit B oet a s e a an Seas aso R a a N A ZL B Printable area Banner Paper Printable Area minimum 3 4 mm 0 13 in Recommended Printing Area minimum 3 4 mm 0 13 in PR 3 4 mm 0 13 in R__ 3 4 mm 0 13 in 3 0 mm 0 12 in 297 0 mm 11 69 in Assumed that one sheet is added 23 0 mm 0 91 in 297 0 mm 11 69 in 58 Canon BJC 8500 User s Manual Printing on Plain Paper and Bubble Jet Paper Plain Paper 64 90 gsm or Bubble Jet Paper LC 301 can be loaded in either the sheet feeder or the paper cassette To load Plain Paper or Bubble Jet Paper in the paper cassette 1 Load a stack of paper in the paper cassette 1 37 E The paper cassette can hold up to 250 sheets of Plain Paper or Bubble Jet Paper E Printing can be performed on either side of this paper so load either side up or down To avoid paper jams make sure the front edge of the stack is below the tabs Make sure the paper
34. BJC 8500 USER S MANUAL Canon COLOR BUBBLE JET PRINTER BJC 8500 User s Manual QA7 0349 V01 CANON CANADA INC 6390 Dixie Road Mississauga Ontario L5T 1P7 Help Desk at 1 800 263 1121 CANON UK LTD Woodhatch Reigate Surrey RH2 8BF United Kingdom For technical support please contact the Canon Help Desk P O Box 431 Wallington Surrey SM6 OXU United Kingdom TEL 08705 143723 Calls may be recorded FAX 08705 143340 For sales enquiries please call on 0121 666 6262 OY CANON AB Kornetintie SF 00381 Helsinki 38 Finland CANON SVENSKA AB S 127 88 Skarholmen Sweden NEWTRONIC SCANDINAVIA AS Marielundvej 27 DK 2730 Herlev Denmark NOISELESS AS Hallagerbakken 110 Boks 33 Holmia 1201 Oslo Norway CANON BUSINSSS MACHINES NEDERLAND BV Neptunusstraat 1 2132 JA Hoofddrop The Netherlands CANON BUSINESS MACHINES BELGIUM NV SA Bessenveldstraat 7 B 1920 Machelen Diegem Belgium CANON GMBH Zetschegasse 11 1232 Wien Austria WALTER RENTSCH DATA AG Industriestrasse 27 CH 8604 Volketswil Switzerland WALTER RENTSCH AG Industriestrasse 12 CH 8305 Dietlikon Switzerland CANON ESPANA S A C Joaquin Costa No 41 28002 Madrid Spain CANON ITALIA S p A Via Mecenate 90 20138 Milano Italy CANON NEW ZEALAND LTD Fred Thomas Drive Takapuna P O Box 33 336 Auckland New Zealand Canon COLOUR BUBBLE JET PRINTER JC 8500 USER S MANUAL This manual is provided for information purp
35. C 8500 User s Manual 1 4 Install the paper output receiver v o amp Q 2 2 lt q Before you move the printer check the locks on both sides of the base and make sure they are locked in the forward position Caution Removing the optional cassette Follow this procedure to remove the optional cassette from the bottom of the printer Ai If you are moving the printer a short distance removal of the option al cassette is not required However make sure you follow the steps below except Step 8 below to move the printer safely Note To avoid personal injury or damage to the printer always use two A people to lift the printer With one person on the left side and one on Caution the right side insert one hand into the lift slot on the side of the printer lift together then slide your free hand under the printer as you raise the printer together Switch the computer off Press the POWER button to switch the printer off and wait until you hear the cartridge holder stop moving inside the printer Disconnect the power cord from the power outlet then disconnect it from the back of the printer Disconnect the printer cable from the back of the printer and from the back of the computer A WO Ne Appendices 143 If the paper rest is up push it down Remove the paper output receiver Remove the standard and optional paper cassettes On both sides of the printer push the locks b
36. Canon Glossy Photo Cards FM 101 Plain Paper weight Automatic feed Manual feed 64 to 90 gsm 0 14 to 0 2 lb 64 to 105 gsm 0 14 to 0 23 Ib 146 Canon BJC 8500 User s Manual Print speed Monochrome Draft 5 ppm A4 Approx Standard 3 2 ppm A4 Colour Draft 4 ppm A4 Standard 2 1 ppm A4 Photo 0 3 ppm A4 Print width 322 mm 12 7 in max Interface Parallel Interface Interface type IEEE 1284 Compatible Parallel Interface Recommended Interface calbe Type Twisted pair shielded cable Material AWG28 or larger Length Up to 2 0 m 6 5 ft Interface connectors Printer side Amphenol 57 40360 or equivalent Cable side Amphenol 57 30360 or equivalent Serial Interface Interface type Apple style RS 422 Serial Interface F Recommended Interface calbe 9 Type Apple System Peripheral 8 cable or 3 equivalent T Length Up to 2 0 m 6 5 ft Interface connectors Printer side Mini DIN 8 Cable side Mini DIN 8 Ink tank capacity Black Approx 940 A4 sheets 1500 chars sheet Colour Approx 450 A4 sheets with 7 5 coverage for each colour per sheet Ink Optimizer on Plain Paper Approx 1 870 A4 sheets black only 1500 chars sheet Approx 380 A4 sheets with 7 5 coverage for each colour per sheet Photo Approx 390 A4 sheets with 7 5 coverage for each colour per sheet Acoustic noise level Approx 48 dB A per ISO 9296 Operating environment Temperatu
37. a that is used Generally refers to the maxi mum size of the area where text and graphics can be printed printer cable The cable used to connect the printer to the host computer printer driver A program that sends printing instructions to a printer You must install the driver before you can use the printer print head The head of a BJ Cartridge that contains the nozzles that eject ink for printing on paper The print head is permanently attached to the BJ Cartridge print head capping A function that automatically returns the car riage to the home position on the right side of the printer so the print head can be capped to prevent it from drying out when it is not being used resolution Refers to the quality of printed text and graph ics The more dots used to print characters or lines the better the quality For this reason reso lution is usually measured in dots per inch dpi Higher resolution means smoother curves and crisp characters without jagged edges Glossary 149 A AC power requirements 12 B Banner Paper described 52 handling after printing 77 loading 74 BJ Cartridge Container SB 80 storing BJ Cartridges 10 using 106 BJ Cartridge holder described 20 BJ Cartridges Black BJ Cartridge BC 80 9 colour 7 Colour BJ Cartridge BC 82 Photo 10 handling precautions 27 installing 27 28 removing 83 storing 10 black BJ Cartridge 2 slots 31 installing 31 Black BJ Cartr
38. a you are using Problem Incorrect number of lines per page 1 Check your software application Print Setup features Make sure the Paper Size selection matches the size of the print media that you want to print on 2 Check the top and bottom margin settings in the software application you are using for the print job Troubleshooting 135 Printing too slow or halts Problem Printing too slow 1 9 6 7 Make sure you are using only one software application at a time If there are any other applications running in the background shut them down Limit the number of colours on the page Try using only primary colours black cyan magenta and yellow Try a lower quality or resolution setting to speed up printing For details refer to the Windows Print Guide or the Macintosh Print Guide The default setting for printing resolution is 600 x 600 dpi Printing will be much slower if you select the maximum setting of 1200 x 1200 dpi Use the maximum setting only for special print jobs that require very high quality Increase the amount of memory in your computer For details refer to your computer hardware manual Copy graphic images into another software application and then try printing again Upgrade your computer system to a computer with a higher process ing speed If you are using a screen saver program disable it and then try print ing again Problem Device time out error occurred during the print jo
39. able above are available in a variety of standard sizes amp 56 The procedure below describes how to load Plain Paper or Bubble Jet Paper in the sheet feeder For details about loading and handling other media refer to the referenced page numbers in the table above 1 Slide the paper guide to a position slightly wide of the position mark for the paper you want to load 2 Check the envelope guides on both sides of the sheet feeder and make sure they are both down and locked 3 Pick up a stack of about 100 sheets and fan the stack to remove static cling Tap the front edge of the stack against a flat surface to make sure the edges and corners of the stack are square 44 Canon BJC 8500 User s Manual 4 Check the leading edge of the stack inside the printer and make sure that it is below the three tabs at the mouth of the feed slot If you see any sheets curling into the feed slot over these tabs remove the stack and insert it again If one or more sheets curl over these tabs the paper will not feed correctly Incorrect Correct Yellow tab Check the paper limit mark and make sure the top of the stack is below this mark Move the paper guide to the side of the stack until it is snug not too tight E If the paper guide is too loose this can cause paper jams skewed feeds or double feeds E If the paper guide is too tight this can cause failures to feed
40. ack to unlock them CON O Ol 9 With two people on either side of the printer raise the printer straight up to separate it from the optional paper cassette base 10 Set the printer down on a stable flat surface 1 If you are transporting the printer pack the printer and cassettes in the original packing you saved when you set up the printer 144 Canon BJC 8500 User s Manual Appendix B Options and consumables The following options and consumables are available for use with the Canon Bubble Jet Printer BJC 8500 Black BJ Cartridge BC 80 Ink Optimizer Tank BCI 8WF Ink Tank BCI 8BK Mounted on the left side of the car tridge holder holds the Ink Optimizer BCI 8WF and Ink Tank BCI 8BK Install in the left slot of the Black BJ Cartridge BC 80 Install in the right slot of the Black BJ Cartridge BC 80 Color BJ Cartridge BC 81 Ink Tank BCI 8Y Ink Tank BCI 8C Ink Tank BCI 8M Mounted on the right side of the BJ cartridge holder holds the three colour ink tanks Install in the right slot of the Color BJ Cartridge BC 81 Install in the centre slot of the Color BJ Cartridge BC 81 Install in the left slot of the Color BJ Cartridge BC 81 v o 5 3 Q 2 2 lt Color BJ Cartridge BC 82 Photo Ink Tank BCI 8PM Photo Ink Tank BCI 8PBK Photo Ink Tank BCI 8PC Photo Mounted on the left side of the car tridge holder holds the Photo ink tanks Install in the r
41. ads and print another Nozzle Check Pattern Alternately clean the print heads and print a Nozzle check Pattern until the pattern is normal or stop after printing the fifth Nozzle Check Pattern 3 If the fifth Nozzle Check Pattern is abnormal execute print head deep cleaning For details see the Windows Print Guide or the Macintosh Print Guide If the Nozzle Check Pattern is normal you can resume normal opera tions Troubleshooting 127 o p e nv w 2 e g 4 After print head deep cleaning if the Nozzle Check Pattern is abnor mal replace the BJ Cartridge Problem Printed colours appear streaked or uneven too much ink 1 Adjust the settings in the printer driver 2 For details refer to the Windows Print Guide or the Machintosh Print Guide Problem Ink on the back of printed sheets 1 Make sure the paper output receiver has been installed correctly 42 Check the paper output receiver paper guide and make sure that it is set to the correct mark for the media you are using each sheet from the paper output tray as it is ejected from the printer Check the software application and driver settings and make sure the media size selected for printing matches the size of the media loaded in the printer 3 If the printed sheets appear wet due to a large amount of ink remove For example if you attempt to print an A4 size page on B5 paper the print heads could run beyond edge of the
42. ake sure you are using the proper type of cable L Your printer requires a parallel printer cable for connection to an IBM compatible PC or an RS422 serial printer cable for connection to a Note Macintosh computer 3 Check the printer cable connections at the back of the printer and at the computer and make sure that the connections are secure Troubleshooting 115 6 7 Or If the computer and printer are not directly connected if they are con nected through a switching device or network for example connect the computer and printer directly Make sure that you have installed the correct printer driver and select ed the correct printer for the print job If you are using Windows click the Start button point to Settings then click Printers Right click the BJC 8500 printer icon and select Properties in the pop up menu Click the Details tab and make sure that LPT1 is selected for the printer port setting Make sure that a print job has not halted If you cannot solve the problem call for service Colour scheme not what you expect One or more of the ink tanks may be installed in the wrong position Caution A WN If you continue to print with a BJ Cartridge or ink tank installed in the wrong position colour will not print correctly and prolonged use under these conditions may damage the print heads Make sure the printer is switched on Open the top cover Press the REPLACE button in
43. ake sure you have installed the correct printer driver 47 134 Canon BJC 8500 User s Manual 4 If you are using Windows check the printer setup and make sure LPT1 has been selected as the printer port 5 Check the interface connections at the back of the printer and at the computer and make sure they are secure Or If the computer and printer are not directly connected if they are con nected through a switching device or network for example connect the computer and printer directly o p e nv w Q S g Turn off the printer and computer then turn them on again ON Start the print job again N 8 If the print job does not execute normally check the printer cable E To connect the printer to an IBM compatible PC a parallel printer cable IEEE 1284 compatible is required E To connect the printer to a Macintosh computer an RS422 serial printer cable is required E Do not use a printer cable longer than two meters E Do not use the printer near office equipment or machinery that can generate large magnetic fields 9 If you cannot solve the problem call for service Problem Printing is overrunning the edge of the page 1 Check the right margin setting in your software application 2 Check the Paper Size and the Orientation settings in your software application and make sure the correct paper size and the correct orien tation have been selected to fit the print medi
44. and using the printer 31 If you insert the print head first you may not be able to insert the BJ itis Cartridge correctly If the BU Cartridge does not insert smoothly on the first attempt do not press down with heavy pressure on the car tridge to force it in place Just remove the BJ Cartridge and try again If the BJ Cartridge is not locked in place when printing begins this could cause an error To clear such an error re install the BJ Cartridge correctly and press the POWER button to turn the printer off then press it again to turn the printer on Caution 8 Lower both levers to lock the BJ Cartridges in place Firmly press down on the levers to make sure they are locked in place Now you are ready to install the ink tanks 32 Canon BJC 8500 User s Manual Installing the ink tanks 1 Collect the four BCI 8 ink tanks and the Ink Optimizer Ink Optimizer Tank BCI 8WF_ Ink Tank BCI 8BK _ nk Tank BCI 8M Ink Tank BCI 8C Ink Tank BCI 8Y LA The ink tanks must be installed into the BJ Cartridges in the order described below As you insert each ink tank match its colour with the colour key above the cartridge holder 2 Pick up the Ink Tank BCI 8Y Yellow and remove the shrink wrap and orange protective cap Grip the end of the orange film strip and pull it away to tear open the shrink wrap Make sure you remove all the shrink wrap from the ink tank Do not
45. ank BCI 8BK Black and remove the shrink wrap and orange protective cap see Step 2 above Insert the Ink Tank BCI 8BK into the right slot of the black BJ Cartridge Press down on top of the ink tank as shown in the illustra tion until it locks in place io Ef oc a6 PF cw fe ae v a G Setting up and using the printer 35 6 Install the Ink Optimizer Tank BCI 8WF in the black BJ Cartridge Pick up the Ink Optimizer Tank BCI 8WF and remove the shrink wrap and orange protective cap see Step 2 above Insert the Ink Optimizer Tank BCI 8WF into the left slot of the black BJ Cartridge Press down on top of the ink tank as shown in the illustra tion until it locks in place Check all the installed BCI ink tanks and make sure they are installed in the correct slots Black BJ Cartridge BC 80 Color BJ Cartridge BC 81 i l Arrangement of Standard Black and Colour BJ Cartridges Ink Tank BCI 8Y Ink Tank BCI 8C Ink Tank BCI 8M Ink Optimizer Tank BCI 8WF Ink Tank BCI 8BK Press down each ink tank and make sure each ink tank is securely locked in place 36 Canon BJC 8500 User s Manual 7 Close the top cover After you close the top cover you will hear the cartridge holder return to the home position It will take a few moments for this movement to complete and for the printer to clean the print heads Vi Do not open the top cover again until this operation is complet wed Note In
46. ap and orange protective cap Grip the end of the orange film strip and pull it away to tear open the shrink wrap Make sure you remove all the shrink wrap from the ink tank Do not remove this label While pressing on the orange protective cap turn it in the direction of the arrow i a Q Q S e te E g is a and other media After you remove the protective cap discard it immediately Printing on paper and other media 87 After the protective caps have been removed E Install each tank as quickly as possible to prevent the ink from dry ing out a Handle the BCI ink tanks carefully to prevent staining your hands or clothing E To prevent interference with the ink flow from the BCI ink tanks never touch the open ink port of an ink tank E Discard the protective cap immediately and never attempt to reat tach a cap after it has been removed E When you install each ink tank match the ink tank colour with the colour key above the cartridge holder and match the colour on the seal in the ink tank slot with the colour of the ink tank that you are installing Install the Ink Tank BCI 8PM Photo in the empty right slot of the BJ Cartridge Gently lower the ink tank straight down into the right slot Make sure the magenta ink tank is in the correct slot then press down gently until you hear it click in place Insert the two remaining ink tanks Pick up the Ink Tank BCI 8PBK Black and r
47. artridge holder Holds the black and colour BJ Cartridge or Color BJ Cartridge BC 82 Photo and ink tanks When the printer is not in use the cartridge holder remains on the right side where the BJ Cartridges are automatically capped to keep them from drying out REPLACE button Press the REPLACE button to move the cartridge holder to the left so you can install or replace the BJ cartridges and ink tanks Right cartridge lock lever Holds the Color BJ Cartridge BC 81 in place Lower and raise to lock and unlock the colour BJ Cartridge on the right side of the cartridge holder Left cartridge lock lever Holds the Black BJ Cartridge BC 80 or Color BJ Cartridge BC 82 Photo in place Lower and raise to lock and unlock the BJ Cartridge on the left side of the cartridge holder 20 Canon BJC 8500 User s Manual Operation panel summary E POWER button Switches the printer on and off When you press the POWER button to switch the printer on the printer beeps once and the POWER lamp flash es green until the printer warms up and the print heads are cleaned The flappers on the paper output receiver will move several times then reset themselves This operation is normal After the printer finishes cleaning the print heads the POWER button lights green and the printer is ready to use with your printer O E fc ry 12 dD o 6 When you press the POWER button to switch the printer of
48. ast Asian coun tries Canon Singapore Pte Ltd 79 Anson Road 09 01 06 Singapore 079906 TEL 65 5324400 FAX 65 2217577 Web page http www canon asia com Indonesia P T Datascrip Kawasan Niaga Selatan Bandar Kemayoran Jakarta 10610 TEL 62 21 6544515 Hotline 62 21 6544774 FAX 62 21 6544811 13 Web page http www canon asia com Korea Lotte Canon Co Ltd Headquarters Taehwa Bldg 996 15 Daech 3 Dong Kangnam Ku Seoul Korea TEL 02 3450 0700 FAX 02 558 4365 Customer Information Center TEL 02 562 9133 FAX 02 3450 0788 Clover Service TEL 080 987 8585 Malaysia Canon Marketing Malaysia Sdn Bhd 13A Jalan 219 46100 Petaling Jaya Selangor Darul Ehsan Malaysia TEL 603 7577210 FAX 603 7570948 Web page http www canon com my New Zealand Canon New Zealand Ltd Fred Thomas Drive Takapuna P O Box 33 336 Auckland New Zealand TEL 0800 222 666 Web page http www canon com au 138 Canon BJC 8500 User s Manual Philippines Canon Marketing Philippines Inc Marvin Plaza Building 2153 Don Chino Roces Ave Makati City TEL 632 812 6047 632 812 6285 FAX 632 812 0067 Web page http www canon asia com Singapore Canon Marketing Services Pte Ltd 2 Alexandra Road 04 01A Delta House Singapore 159919 TEL 65 273 5311 FAX 65 273 3317 Web page http www canon com sg Thailand Canon Marketing Thailand Co Ltd 2nd Floor Indos
49. at achieves excellent results with this printer In order to set up a print job on Banner Paper you must decide on the num ber of sheets you need You can execute the print job on two to 20 sheets The drawing below illustrates the maximum printing area for Banner Paper Max 5940 mm 20 Sheets __ Plus 1 sheet To cut the length of Banner Paper Before you load Banner Paper in the printer count the number of sheets you need add one sheet and separate the strip from the main stack after the extra sheet This last sheet ensures that the last sheet being printed remains straight on the platen Vi Always apply this plus one rule when preparing Banner Paper for a Now Print job E If you want to print two sheets pull off a strip of three sheets and so on E If you want to print a banner of maximum length 20 sheets pull off a strip of 21 sheets To load Banner Paper 1 Move the paper guide toward the side of the stack until it is slightly wide of the mark for the size of the Banner Paper you are going to load pA Check the envelope guides on the left and right sides of the sheet feed er and make sure they are down and locked 3 If the paper rest is up push it down 74 Canon BJC 8500 User s Manual 4 Adjust the paper output receiver for Banner Paper Set the receiver paper guide to B5 E If the upper paper cassette is extended push in the paper outpu
50. ated Cancel the print job switch the printer off and wait 15 minutes or more for the print head to cool Switch on the power again and resume operation If this error occurs again call for service 6 Beeps The printer beeps 6 times and the ERROR lamp flashes orange 7 times when the ink waste tank that holds the waste ink from print head cleaning becomes full Switch the printer off wait for the cartridge holder inside the printer to stop moving then switch the printer on again If the error occurs again call for service 6 Beeps The printer beeps 6 times and the ERROR lamp flashes orange 9 or more times when a serious error occurs inside the printer Switch the printer off wait for the cartridge holder inside the printer to stop moving then switch the printer on again If the error occurs again call for service Paper jams and double feeding Problem Double feeding Double feeding from the sheet feeder 1 Remove the stack from the sheet feeder and fan it to remove static cling 2 Make sure the envelope guides on the sides of the sheet feeder are down 3 Make sure you are using the correct feed method for the media 55 A The number of sheets you can load depends on the type of media Note Check the Media Table and make sure the stack you are trying to load is not beyond the limit of the stack size for the media you are loading 55 Canon BJC 8500 User s Manual Insert the stack in the sheet feeder
51. atible PC and a serial interface for a Macintosh computer interface connector The connector on the back of the printer where you connect the interface cable The other end of the interface cable is connected to the computer kB An abbreviation for kilobyte kilobyte A unit of measure equal to 1024 bytes Used to describe the size of memory or disk space 148 Canon BJC 8500 User s Manual lpi Lines per inch The number of lines that print within one vertical inch Most printing is done at 6 lpi or 8 lpi manual feed Loading a single sheet of paper or other media by hand one at a time Thick paper and Fabric Sheet FS 101 must be fed manually media The material you print on The most common inexpensive print media is plain paper Your printer can also print on special media such as Transparencies Glossy Photo Paper High reso lution Paper and High Gloss Photo Film Nozzle Check Pattern This test is used to verify that each nozzle is operating properly Always print a Nozzle Check Pattern and clean the print heads at least five times before you replace an ink tank or print head paper jam When a sheet of paper stops in the paper path and halts paper feed parallel interface Transmits data several bits at a time usually in one byte segments that consist of 8 bits each Your printer is equipped with a Centronics par allel interface printing area Varies according to the type of paper or other medi
52. ause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures E Reorient or relocate the receiving antenna E Increase the separation between the equipment and receiver E Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Use of shielded cable is required to comply with Class B limits in Subpart B of Part 15 of FCC Rules Do not make any changes or modifications to the equipment unless other wise specified in the manual If such changes or modifications should be made you could be required to stop operation of the equipment Canon U S A Inc One Canon Plaza Lake Success NY 11042 U S A Tel No 516 328 5600 Canadian Radio Interference Regulations This digital apparatus does not exceed the Class B limits for radio noise emissions from a digital apparatus as set out in the interference causing equipment standard entitled Digital Apparatus ICES 003 of the Industry Science Canada Cet appareil num rique respecte les limites de bruits radio lctriques applic ables aux appareils num riques de Classe B prescrites dans la norme sur le matriel brouilleur RAppareils Num riques NMB 003 dict e par l Industrie et Sciences Canada Internatio
53. ause portions of the page to print with faded colours This problem may be more or less severe depending on the type of paper or special print media you are using To clean the feed roller To clean the feed roller you will need a clean damp cloth tightly wrung out 1 The feed roller is located inside the sheet feeder If you stand behind the printer and look into the paper feed slot of the sheet feeder you will see the grey rubber bands on either end of the feed roller To see the feed roller stand behind Cross sectional view Rear top view the printer and look into the feed slot of oe a the sheet feeder Paper feed roller Paper feed roller 2 Press the POWER button to switch off the printer 3 Move the paper guide on the sheet feeder to its widest setting and push down the pressure plate on the centre of the sheet feeder 4 While holding down the plate use you other hand to clean the gray rubber bands on either end of the feed roller Spin feed roller on its axis as you clean to ensure that you clean the complete surface of each band 130 Canon BJC 8500 User s Manual Paper guide set to its widest setting Depress centre of sheet feeder Troubleshooting As you rotate the feed roller on its axis move the cloth from side to side to clean the grey bands on either end of the feed roler 5 Switch on the printer
54. b A device time out error occurs when your computer sends data to the print er but the printer does not respond 1 2 3 4 Make sure the printer is on and that the POWER lamp is on Make sure the interface cable is connected securely on the back of the printer and on the host computer Make sure the paper is properly loaded in the sheet feeder and the paper cassette Start the print job again 136 Canon BJC 8500 User s Manual 5 If you are using an IBM compatible PC and if the time out error occurs again add the following line to your AUTOEXEC BAT file MODE LPT1 P This sets an infinite retry on the parallel port LPT1 For details about modifying your AUTOEXEC BAT file see your Windows Print Guide Problem Printing job halts before completion 1 Check the interface connections at the back of the printer and at the computer and make sure they are secure o p e nv w 2 e g Or If the computer and printer are not directly connected if they are con nected through a switching device or network for example connect the computer and printer directly 2 Check the power connection Avoid connecting the printer power cord to a power outlet shared by other office equipment or machinery 3 Make sure the Paper Size setting in the software application and print er driver matches the size of the media you are using For details refer to your software application manual or the W
55. by adding white or using different patterns E Some basic colours plus custom colours like mixing yellow and blue for green Your software application may offer a number of colour control functions like dithering intensity or hue E Dithering Creates colours with patterns of alternating dots For example an alternating red and white dither pattern can create pink Many dither ing methods are available For details see your software application doc umentation E Intensity saturation Allows you to adjust the depth of a colour if the printout appears lighter or darker than the image on the monitor For details see your software application documentation E Hue Allows you to change the gradation in the colour spectrum and change colour results For example you can adjust the hue of red to make it more purple For details see your software application documentation Your computer monitor and colour Determine what type of monitor and display board you are using These items are classified by their resolution and the number of different colours that they can display As a general rule the higher the resolution of a moni tor the more colours it can display The following factors may affect how well the colour on your printed page matches the colour image on the monitor E Monochrome monitors can display no colours Older CGA colour moni tors can produce only a small number of colours at low resolution Newer colour monitors with h
56. click the CD ROM icon Setting up and using the printer 47 To install the printer driver for Windows 3 1 1 Insert the CD ROM into the CD ROM drive of your computer 2 Open the Control Panel and click Printers 3 Select Install Unlisted Printer 4 Select the CD ROM drive where the Windows driver disk is located 5 Follow the instructions on your screen to complete installation of the printer driver To install the printer driver for a Macintosh 1 Insert the CD ROM into the CD ROM drive of your computer 2 After starting the installer click the Install button to begin installation After installation is completed click the Restart button The disk is automatically ejected and the Macintosh restarts 69 7 For details about choosing and using the printer drivers see the Canon BJC 8500 Windows Print Guide or the BJC 8500 Macintosh Note Print Guide 48 Canon BJC 8500 User s Manual Aligning the print heads The BJ Cartridges contain print heads which must be correctly aligned in order to ensure quality printing performance 1 This procedure requires that the printer perform two test prints Load at least two sheets of A4 or Letter size Plain Paper in the sheet feeder 44 2 Start the printer driver If you are using Windows 98 or Windows 95 click Start point to Settings and click Printers Right click the BJC 8500 icon then choose Properties from the pop up window Click the Maintenance tab If
57. e paper cassette 7 Check for a jammed sheet at Location 122 inside the paper cas sette If there is any paper in the paper output receiver slot or paper cassette slot remove it Remove the paper stack from the paper cassette and fan it to remove static cling Load the stack in the paper cassette E Check the vertical and horizontal paper guides and make sure they are snug against the side and bottom of the stack E Press down on the stack and make sure that it bounces back smooth ly If this movement is not smooth move the horizontal paper guide away from the side of the stack The guide should be snug not too tight against the side of the stack 124 Canon BJC 8500 User s Manual E If you are using a media other than Plain Paper check the Quick ref erence media loading table and make sure the media you are using can be loaded in the paper cassette 55 LA Make sure the front corners of the stack are below the tabs Note 10 Insert the paper cassettes and the paper output receiver 11 Close the top cover to p e v w Q g 1 2 If a print job is in progress press the RESUME button to resume print ing Ai During a long print job do not allow the printed sheets to stack higher than 15 mm about 1 2 inch approximately 50 sheets of Plain Paper or 40 sheets of High Resolution Paper HR 101 Note Problem Media jams during manual feed When a jam occ
58. e from the paper cassette which can hold 250 sheets of standard 64 gsm Plain Paper If the optional cassette is installed in the printer after the standard cas sette runs out of paper paper feed will automatically continue from the optional paper cassette which can also hold 250 sheets of standard 64 gsm Plain Paper LA During a long print job do not allow the printed sheets to stack higher than 15 mm about 1 2 inch approximately 50 sheets of Plain Paper or 40 sheets of High Resolution Paper HR 101 Canon BJC 8500 User s Manual Installing the printer driver The BJC 8500 printer CD ROM contains the printer drivers for Windows 98 Windows 95 Windows 3 1 and Macintosh IBM compatible or VELON A LA After you install the printer driver a message will appear and tell you Note that you must align the print heads The first time you use the BJC 8500 or after you replace a BJ Cartridge you must align the print heads to ensure optimum performance 49 To install the printer driver for Windows 98 or Windows 95 io ug oc a6 oO fo at cw fe ae v Ea G 1 Insert the self starting CD ROM in your CD ROM drive 2 Follow the instructions on the screen to complete installation of the printer driver Make sure you select BJC 8500 and LPT1 at the Select Printer dialog If the first screen does not appear double click the My Computer icon on your Windows desktop then double
59. e other than the procedure described below 1 Turn off the printer and disconnect it from the power mains Allow the printer to cool down for about 5 minutes 2 Open the top cover 3 Inspect the interior of the printer for paper dust and ink stains espe cially around the platen Use a soft dry cloth to gently wipe clean the interior of the printer Then close the top cover 104 Canon BJC 8500 User s Manual 5 Remove the paper output receiver and wipe it clean with a soft dry cloth 6 Use a soft dry cloth to wipe and clean the paper output receiver inser tion slot Then re install the paper output receiver 7 Wipe and clean the exterior surfaces of the printer oO z h 6 ge Eg E 6 105 Printer maintenance Using the BJ Cartridge container The BJ Cartridge Container SB 80 can store two BJ Cartridges when they are not in use to prevent them from drying out 1 Press in on the tab and open the lid of the container With the labels facing up and the print head down place the BJ Cartridge in the container The Black BJ Cartridge BC 80 is inserted in the left slot E The Color BJ Cartridge BC 82 Photo is inserted in the right slot 3 Close the container lid and press down gently until you hear it lock 106 Canon BJC 8500 User s Manual Moving the printer Follow the procedure below to prepare the printer for transport Ai Before you move the printer you must re
60. e sheet feeder and loaded face down for the paper cassette E Limit The number of sheets you can load into the feed source is also determined by the thickness and composition of the media Media Type Source Load Print Side Limit Banner Paper Sheet Feeder Either side up 1 Bubble Jet Paper LC 301 Cassette Either side down 250 Sheet Feeder Either side up 100 Envelopes Sheet Feeder Flap side down 15 Envelope guides up Fabric Sheet FS 101 Manual Cloth side up 1 High Gloss Photo Film HG 201 Sheet Feeder Glossy side up 1 Manual Glossy side up 1 High Resolution Paper HR 101 Cassette Whiter side down 200 Sheet Feeder Whiter side up 80 Plain Paper 64 90 gsm Cassette Either side down 250 Sheet Feeder Either side up 100 T Shirt Transfer TR 201 Sheet Feeder Rough side up 1 Manual Rough side up 1 Transparency CF 102 Sheet Feeder Either side up 50 Manual Either side up 1 Thick Paper max 0 25 mm Manual Either side up 1 Glossy Photo Paper GP 301 Sheet Feeder Glossy side up 20 Glossy Photo Cards FM 101 Sheet Feeder Glossy side up 20 1 Recommended feed source is listed first 2 The Envelope guides on the inside surfaces of the sheet feeder must be up and locked in place for feeding envelopes In all other cases they should be locked in the down position Printing on paper and other media 55 and other media b f 2 fo 2 lt fo
61. e sheets may not print in the correct order Other options will depend on the software and operating system you are using For details see your software application instructions 14 Click OK or Print to start the print job 76 Canon BJC 8500 User s Manual To care for printed Banner Paper 1 Do not allow the printed sheets to fold up as they come out of the printer 2 Allow the printed sheets of Banner Paper to come straight out of the printer 3 Make sure the area around the front of the printer is free of obstacles that could stop the printed sheets from coming straight out of the printer 4 Check the progress of the print job frequently and make sure the strip of printed sheets is coming out of the printer is straight To handle printed sheets of Banner Paper E Prolonged exposure to direct sunlight may cause ink to fade so avoid exposing printed sheets to direct sunlight E To store printed sheets for a long period cover the printed side of each sheet with one sheet of Plain Paper and store flat or in a plastic folder Printing on T Shirt Transfers Follow the steps below to load and print on T Shirt Transfer TR 201 T Shirt Transfers can be used to transfer a design onto cotton or polyester cotton blend fabric First you print a design on the transfer sheet then you use a hot iron to transfer the pattern to the T shirt E For detailed instructions about ironing on the transfer after it is printed please refer t
62. edia you can use with this Printer 0i ccscssssscssessesieesessessssssedscnssnteniseeseiseecanoneseesacceetecis Colour set and media Selection cccccsccssessessesssssesscssesecsseesecsecsecsecsecsecseeesssessesaeeseesesaeeaseaes Ink Optimizer and the selected Media ccesecseseseeesseseseseeessseseeseseseseessasseseenssssestensssseees Quick reference media loading table ccceeeeeees Paper sizes that can be used with this printer Printing afea rrei sh een enk tan E SEERE Printing area for envelopeS siisisiriisiiinies Printing on Plain Paper and Bubble Jet Paper Printing on ENVELOPES 0 sscccseciesilecssheaseadesisescvisensistendanciecsevitesetnccieetsceesndeniesdeetsescansiededacceetetes Printing on High Resolution Paper sisisi siisii sisinio iiis Printing on Glossy Photo Papet i iii riiin iasi Printing on Glossy Photo Cards i ccsccciescsssstsasseecatansesecnvetetacesestessavasenasuessiveeencevesietcecncsennst Printing on Transparencies atoa a E heeds ORR 71 Printing on High Gloss Photo Film c c ccccccsscssisessteciseesssssedecssssceasestevssssertbensstentnessteneessetis 73 Printing On Banner Paper ec ccscesesest eter wacscenes ctevessstatiedesteeshaenneccs estes cheering AE EEEE 74 Printing on T Shirt Transfers s c cscccsicsicscsetcssbetscsisetsectecdnsieecascusncstiesistssideetansandecteestetisiveines 77 Printing On Fabric Sheet c ic sccsssecceses cevsisisiesaterseacinicetess a cunstea asap nden
63. eet is ejected from the printer move it to a clean location and allow it to dry 7 For detailed instructions about cutting and transferring the design to a T shirt refer to the instructions you received with your T Shirt Note Transfer TR 201 packet Printing on Fabric Sheet Follow the steps below to load and print on Fabric Sheet For precautions and handling procedures read the instructions included in the Fabric Sheet FS 101 kit E Fabric Sheet FS 101 must be loaded manually Do not attempt to load Fabric Sheet in the sheet feeder or the paper cassette E To avoid jams smearing and other problems never open the top cover during printing E Handle Fabric Sheet FS 101 by the edges Never touch the surface of Fabric Sheet especially if your hands are wet or dirty 1 Move the paper output receiver guide to the B4 mark on the paper out put receiver Start your software application 3 Open the BJC 8500 printer dirver and select the appropriate settings for Paper Size Media Type Quality and Paper Feed For details refer to the Windows Print Guide or the Macintosh Print Guide 4 Click OK to close the printer driver 78 Canon BJC 8500 User s Manual Click the OK button to start the print job Ol 6 When you are prompted to insert the Fabric sheet hold the sheet with the rough print side up and the sealed end toward the printer Align the sheet with the left edge of the manual feed slot then insert it into
64. emove the shrink wrap and orange protective cap Then insert it into the centre slot of the BJ Cartridge Press down the ink tank until you hear it lock in place Pick up the Ink Tank BCJ 8PC Photo Cyan and remove the shrink wrap and orange protective cap Then insert it into the left slot of the BJ Cartridge Press down the ink tank until you hear it lock in place Canon BJC 8500 User s Manual 6 Check the ink tanks you just installed and make sure they are installed in the correct slots Press down on each each ink tank to make sure that it is locked in place Color BJ Cartridge BC 82 Photo Color BJ Cartridge BC 81 C Ink Tank BCI 8PC Photo m L Ink Tank BCI 8Y Ink Tank BCI 8PBK Photo Ink Tank BCI 8C Ink Tank BCI 8PM Photo Ink Tank BCI 8M 7 Close the top cover The cartridge holder moves to the home position The printer is now ready for operation and other media i a Qa Q S e te p 15 a Printing on paper and other media 89 Changing BJ cartridges Follow this procedure to exchange the Black BJ Cartridge BC 80 and the Color BJ Cartridge BC 82 Photo E After completing a print job with the Black BJ Cartridge BC 80 exchange it with the Color BJ Cartridge BC 82 Photo E To prolong the life of the Color BJ Cartridge BC 82 Photo use it only for special print jobs with High Resolution HR 101 or High Gloss Photo Film HG 201 For routine print jobs reinstall the Black BJ Cartridge BC
65. encsteeusitenn aastatteneeetea tenes 78 Using manual feed sissors iiinis Eirenis isisa raain issena aa ia Ei iasi 81 Installing Color BJ Cartridge BC 82 Photo ccccccseesssssseseenssseseesessssessessssseenesseseanensesens 83 Changing B Cartridges 2 ccssccscsesecsecanissectactucetiesivtesdbeetansietensssacenisirtsistsesisenststendanseteieeseaas 90 Printer maintenance 111scccccsesssssecnsesennssneneeennensnnsnees Ie Replacing an ink tank c233ssibcesestcccesiehsvaieaschatas E E O dete Maintaining print gualitys ena en a iie iaai iE a Eaa Ea A Erias Printing a Nozzle Check Patterer ara a E r E EEE How to use the Nozzle Check Pattern Cleanine the print headsroysi ieie ia R a e Replacing a BJ Ca rtridgessrenepnaniren n e e AE a a Cleaning the printerserie Using the BJ Cartridge container Moving the printetsscssccsctie di veisi ates cescetsh ais devant betecieviaca tae leah Gu uence cesoes Some advice about colour printing 109 Selecting paper or other Print Media wis ccis cccssietsscesesssesesssevaeansevevacateessetsansaseetanversesees Understanding your software application s capabilities Your computer monitor and colour Printing speed and colour 3 Costand Colo ss se 5ecocsiescssasnantzsntocercchncstensivseveed EKER EERE TEE EE EEEE Troubleshooting sazvcacecctnctncscteeeesiecedasacesicenieteensteenneain ADO Troubleshooting didenostic tests s cscerssssssssisesceasetlessse
66. er in high humidity Use the printer in a loca tion subject to 10 to 90 relative humidity with no condensation E Do not remove paper or other media from its protective packaging until you are ready to load it in the sheet feeder or paper cassette E Store partially used packets of paper in their original packing Poor print quality Problem Excessive curl in printed sheets If the printed sheets are excessively curled as they come out of the printer remove each sheet from the paper output tray as it is ejected from the print er A large amount of ink can cause media to curl If the print job requires using a large amount of ink use High Resolution Paper HR 101 2 If you are loading High Resolution Paper HR 101 make sure the stack is loaded correctly Only one side of High Resolution Paper is coated for printing The print surface is the whiter side 55 3 Lower the Intensity setting on the Colour tab in the printer driver to reduce the amount of excess ink For details see the Windows Print Guide or the Macintosh Print Guide 126 Canon BJC 8500 User s Manual Problem Printing Blurred If the printed page is blurred the Ink Optimizer Tank BCI SWF may be out of ink or you may not be using the correct media for the print job 1 Print a Nozzle Check Pattern 96 If the black pattern on the yellow is blotted or blurred clean the print head and print the Nozzle Check Pattern up to five times If the result is sti
67. er media 59 b o 2 fo 2 lt fo D d E E a and other media To handle printed sheets of Bubble Jet Paper E Prolonged exposure to direct sunlight may cause ink to fade so avoid exposing printed sheets to direct sunlight E To store printed sheets for a long period cover the printed side of each sheet with one sheet of Plain Paper and store flat or in a plastic folder Printing on envelopes European DL or US Commercial No 10 envelopes can be loaded in the sheet feeder for automatic feed Envelopes are loaded with the flap sides down and the print side address side up printing cannot be done on the flap side of an envelope Envelopes cannot be loaded manually or in the paper cassette E You can stack up to 15 European DL or U S No 10 envelopes in the sheet feeder for automatic feeding E The envelopes should not be bent or excessively curled E Never attempt to load envelopes with plastic fasteners string or trans parent windows E Use only standard European DL or U S Commercial No 10 envelopes Avoid using envelopes with thick embossing of extraordinary thickness or with other non standard features To prepare the envelopes for loading 1 Prepare the envelopes for loading in the sheet feeder E Stack the envelopes on a flat clean surface Press down firmly on the edges to make the creases of the folds crisp Press down around the edges of the stack to expel air from inside the envelopes E
68. er you can print on either size of the sheet If the stack is curled slightly lock the stack with the curl up Printing surface PNN _ N E Removing the curl If you are using a print media with only one printing side try to remove the curl before loading E Changing orientation If you load paper in the Landscape orientation horizontally and printed pages curl try loading the paper in the Portrait orientation vertically Ai To avoid misfeeds paper jams and poor print quality avoid using Note paper that is curled or wrinkled Problem Ink on the printed surface of the page is 1 smeared If you are printing on Plain Paper lower the Intensity setting in the printer driver For details see the Windows Print Guide or the Macintosh Print Guide Make sure the top bottom left and right margin settings in the soft ware application are within the recommended printing area for the media you are using 57 Printing beyond the recommended print ing area can cause ink to smear Page content format layout Problem Printout is not what you expected If you see bizarre random characters on the printed sheets the interface cable may be loose or the printer is not receiving the correct data from the computer 1 Shut down the print job Turn off the printer and turn off the comput er Turn on the printer and computer 2 Make sure you have selected the correct printer for the print job 3 M
69. es or unfavorable conditions that could damage the hardware or software What the manuals contain Your documentation set consists of the following items E Read this first Use this list to check each item as you unpack it to make sure you have everything Instructions for removing the packing material and preparing the printer for transport are also included Quick Start Guide Use these concise instructions to get set up and operating quickly Read the user s manual for more detailed explanations User s Manual For all users of this printer Contains all the information you need for daily operations like loading paper selecting and using other print media changing and switching BJ Cartridges troubleshooting and other impor tant procedures Windows Print Guide Use this short guide to install the printer driver for Microsoft Windows The driver also has a dialog box that you can use to do a test print clean the print head align the print heads and other important functions Macintosh Print Guide Use this short guide to install the printer driver for a Macintosh comput er The driver also has a dialog box that you can use to do a test print clean the print head align the print heads and other important functions Canon BJC 8500 User s Manual BJ Cartridges and ink tanks The printing unit consists of two BJ Cartridges mounted on the cartridge holder inside the printer Each BJ Cartridge holds ink tanks wh
70. esstevicpitaaeacaesisesatiaetieiasteseadn aaa 113 Troubleshooting problems and SOLUTIONS cceecesssseseseeessseseeesseseeesessseeeeseasseseeneasseeeees 115 Parti tin amp Wall OE Start 1 352 s ssesssesceiet aces chcss isved estesssecsseinarsiededtsvidstesicetestes a EES 115 Problem Printer does 1Ot Print sisi so scscissageteestnnsvccesscstacvesfeseancaetieipacsiasreinecccoeseates 115 Problem Printer lamps on but printer does not Print 00 0 cceceseeseseeseeteeseeeees 115 Colour scheme not what you expect Printer beeps and error lamp lights cce Paper jams and double feeding ccceeeseeeeiees Problem Double feeding cccceeee Problem Envelopes will not feed 2 acccsensitecieiaisiinigtinn e 120 Problem Paper does not eject after Printing cccceeseseeseeseeeeteseseseereesseetenenseees 121 Problem Paper jam with sheet feeder and paper Cassette cccsceeeseeeeeeesees 122 Problem Media jams during manual feed cccccessseseceeseseseseeessseeeesesseetenesseees 125 Problem A3 B4 large size paper skews or jams in sheet feeder ccee 126 Poor PLUME GURY essen e a a tans sesayetssteseteetdetvoneds 126 Problem Excessive curl in printed sheets cccccscsssessesessseseetesseseeneesseeeesenseees 126 Problem Printing Blurred sensies a eas 127 Problem Vertical lines are DrOKeN cccccsessessessessceeceseeseeseeseesecseeseeseeseessessseaeeaees 127 Problem Page streaked faint
71. et and media selection For optimum results you should select the correct combination of BJ Cartridges and media In the table below the Colour Set refers to which BJ Cartridges are installed in the cartridge holders Left Cartridge Right Cartridge Standard Colour Set Black BJ Cartridge BC 80 Color BJ Cartridge BC 81 Photo Colour Set Color BJ Cartridge BC 82 Color BJ Cartridge BC 81 Photo Here is the key used in the table below Recommended Sg Possible Si g xX Not possible cannot be selected with printer driver ca oe Media Standard Colour Set Photo Colour Set 5 5 Plain Paper x e Bubble Jet Paper LC 301 x ac Banner Paper x High Resolution Paper HR 101 O Transparencies CF 102 O O Envelopes x Fabric Sheet FS 101 O O T Shirt Transfer TR 201 O O Glossy Photo Paper GP 301 O Glossy Photo Cards FM 101 O Printing on paper and other media 53 Ink Optimizer and the selected media The Ink Optimizer is a special fluid which ensures that black and colour inks bond completely with the surface of Plain Paper and envelopes making the printed text water resistant Here are two important points you should keep in mind about the Ink Optimiser E The Ink Optimizer is enabled and operates only when Plain Paper or an envelope size is selected for the Media Type with the printer driver Plain Paper must be selected for standard photocopier paper bond pa
72. ether in high humidity and misfeeding you can always use manual feeding Make sure the paper output receiver paper guide is set to the correct mark for the size of the media you are going to feed manually If you are feeding a sheet larger than A4 or Letter size extend the paper output tray extension Start your software application Open the BJC 8500 printer driver Select the appropriate settings for Paper Size and Media Choice For Paper Source you must select Manual Feed For details refer to the Windows Print Guide or the Macintosh Print Guide OTF WO N FR Click OK to close the printer driver and return to the Print dialog box ON T Click the OK button to start the print job 8 When you are prompted to insert the sheet align the sheet with the left edge of the manual feed slot and insert it into the printer until it stops Hold the sheet in place for about 2 or 3 seconds Wait for the printer to grab the sheet then release it Printing on paper and other media 81 i a Q Q S e te p g is a and other media Ai If a paper jam occurs during manual feeding open the top cover of No PAi the printer Press and hold down the paper release lever then pull the sheet forward or backward to remove it from the manual feed slot 82 Canon BJC 8500 User s Manual Installing Color BJ Cartridge BC 82 Photo To attain superior quality in printing photographic images use t
73. f oc a6 oO fo a cw fe ae v as The shape and type of power cord supplied with the printer may be slightly different depending on the country of purchase Ai Before you move the printer or if the printer is not going to be used LA for a long period always press the POWER button to switch the Note printer off then disconnect the power cord at the power outlet Setting up and using the printer 25 Switching the printer power on off To switch the printer on 1 Make sure the printer is connected to the AC power outlet 25 2 Press the POWER button on the printer POWER P ERROR e O RESUME If no BJ Cartridges are installed the POWER lamp flashes the ERROR lamp lights and the printer beeps four times You must install the BJ Cartridges and ink tanks 27 33 Or If the BJ Cartridges have been installed the printer beeps once the POWER lamp flashes while the printer warms up and the print heads clean themselves automatically After the print head cleaning is com pleted the POWER lamp lights and the printer is ready for operation To switch the printer off 1 Press the POWER button to switch the printer off After you press the POWER button the power will not go off immedi ately You will hear the cartridge holder return to the home position where the print heads are capped automatically to prevent them from drying out This operation will take a fe
74. f the printer beeps once and the cartridge holder moves automatically to the home position where the print heads are capped automatically Always use the POWER button to switch the printer off Caution The POWER button is also used to start a test print Press the POWER button to switch the printer off Press the POWER but ton again and hold it down The printer will beep once Press and hold down the POWER button for over three seconds After you hear one beep release the POWER button to start printing the Nozzle Check Pattern 96 After you press the POWER button to switch the printer off the printer moves the cartridge holder to the home position and automatically caps the print heads to keep them from drying out If the printer loses power as a result of a power failure or if the power cord is disconnected the cartridge holder will stop and remain out of the home position If left in this position for a long period the print heads will dry out Getting acquainted with your printer 21 E POWER lamp Lights green to indicate that power is on The POWER lamp flashes when the printer is warming up during print head cleaning when the printer is printing and while a BJ Cartridge or ink tank is being changed or replaced E ERROR lamp The ERROR lamp lights or flashes orange to warn you of the following conditions If the ERROR lamp lights and stays on and the printer beeps twice this means a paper jam or double feed
75. g paper in the sheet feeder Connecting the printer and computer The printer can be connected and used with an IBM compatible PC or a Macintosh computer To connect the printer to an IBM compatible PC You need a parallel printer cable IEEE Standard to connect the printer to an IBM compatible PC LI In order to ensure reliable data transfer from the computer to the _ printer do not use cable longer than two meters If you have any Note questions contact your Canon Authorised Dealer 1 Switch off the printer and the computer i EF oc ea oO fo a lt fe PiS w OES 2 Connect the parallel printer cable to back of the printer Match the correct end of the printer cable to the parallel port on the back of the printer and insert the cable into the connector Fasten the clips to the connector to secure the connection Setting up and using the printer 23 Connect the other end of the printer cable to the parallel connector on your computer Fasten the clips or screws of the connector to secure the connection To connect the printer to a Macintosh computer You need a serial printer cable RS422 Standard to connect the printer to Macintosh computer Ji In order to ensure reliable data transfer from the computer to the LA printer do not use cable longer than two meters If you have any Note questions contact your Canon Authorised Dealer 1 Switch off the printer and the com
76. h cartridge lock levers to their upright positions until they stop LA Make sure each cartridge lock lever is in the upright position Note 5 Prepare the BJ Cartridges for installation in the printer Remove the colour BJ Cartridge from its package Always hold a BJ Cartridge by its sides as shown in the illustration Setting up and using the printer 29 io Ef oc a6 PF cw fe ae v a G Pull the orange protective cap away from the BJ Cartridge to remove it Discard the orange protective cap immediately Never attempt to reat tach it to the BJ Cartridge Always hold the BJ Cartridge by its sides Note Never touch the print heads The BJ Cartridge will not print cor rectly if the print heads are damaged or contaminated by dust or Caution dirt gt Never touch the contacts An accidental discharge of static electricity may affect the performance of the BJ Cartridge gt Caution Print heads Contacts 30 Canon BJC 8500 User s Manual 6 Install the colour BJ Cartridge on the right side of the cartridge holder The colour BJ Cartridge has three slots E Hold the colour BJ Cartridge by the tab on the right side of the car tridge E To insert the colour BJ Cartridge into the cartridge holder align the guides on the back of the colour BJ Cartridge with the grooves on the cartridge holder E Set the colour BJ Cartridge in place then press down fi
77. has occurred If the ERROR lamp flashes and the printer beeps several times this means a service call or operator error has occurred For details about handling errors see the Troubleshooting section of this manual 113 E RESUME button This button performs these functions Error recovery To recover from an error remove the cause of the error then press the RESUME button For details about handling errors see the Troubleshooting section of this manual 113 Form Feed If there is data in the printer waiting to be printed press once to print the last sheet When there is no data in the printer press once to feed a clean sheet through the printer To prevent wear on the rollers never press the RESUME button when there is no paper loaded in the sheet feeder or the paper cas Caution sette Starting print head cleaning Press and hold down the RESUME button for over three seconds until you hear one beep then release it to start print head cleaning 98 22 Canon BJC 8500 User s Manual Setting up and using the printer Follow the instructions in this section to set up the printer In this section we will describe the following procedures E Connecting the printer to a power source E Connecting the printer and computer E Turning the printer power on off E Installing and loading the paper cassette E Installing the BJ Cartridges E Installing the ink tanks E Installing the printer driver E Loadin
78. he Canon Color BJ Cartridge BC 82 Photo with one of the following media E Glossy Photo Paper GP 301 Designed to produce produce superior results in printing photographic images E Glossy Photo Cards FM 101 Designed to produce superior results in printing photographic images E High Resolution Paper HR 101 Designed to produce near photographic quality print output with photo graphic images as well as sharp and vivid graphics E High Gloss Photo Film HG 201 High Gloss Photo Film HG 201 is specially designed for printing colour photographic images with the Color BJ Cartridge BC 82 Photo to produce lustrous photo realistic colours LA The Color BJ Cartridge BC 82 Photo is installed on the left side of the Non cartridge holder If a Black BJ Cartridge BC 80 is installed it must be removed and stored in the BJ Cartridge Container To remove and store the black BJ Cartridge 1 Press the POWER button to switch on the printer POWER 5 ERROR O resume 2 Open the top cover Printing on paper and other media Printing on paper and other media 3 Press the REPLACE button The cartridge holder moves to the left side of the printer 5 Lift the entire BJ Cartridge print head and ink tanks together out of the cartridge holder 84 Canon BJC 8500 User s Manual 6 Store the Black BJ Cartridge BC 80 in the left slot of the BJ Cartridge Container SB 80 Ai Make sure the print heads a
79. hear one beep The 4 Check the results of the Nozzle Check Pattern 97 LA You can also start printing the Nozzle Check Pattern with the printer Bes driver For details refer to the Windows Print Guide or Macintosh Print Guide Before you start a Nozzle Check Pattern make sure the paper cassette is loaded with A4 or Letter size paper 96 Canon BJC 8500 User s Manual How to use the Nozzle Check Pattern Check the areas of the Nozzle Check Pattern described in the sample below Nozzle Check Pattern for Standard Colour Set Where To Check Standard Black and colour BJ Cartridges The patterns below should be sharp not speckled or blurred BJC 8500 Ver Abnormal pattern 1 Clogged nozzles Abnormal pattern 2 Ink out Nozzle Check Pattern for Photo Colour Set Photo and colour BJ Cartridges BJC 8500 Ver Abnormal pattern 3 Ink Optimizer out Abnormal qn nt Normal If any portion of the Nozzle Check Pattern is abnormal clean the print heads 98 Printer maintenance 97 Printer o v 6 f f thes S f Cleaning the print heads This section shows you how to start print head cleaning
80. her side down 250 High Resolution Paper HR 101 Whiter side down 200 To load and install the paper cassette you will need the universal paper cas sette the paper output tray which is attached to the top of the cassette and some paper Adjust the length of the paper cassette for the length of the paper you are going to load Ai You do not have to adjust the length of the cassette unless you are going to load a paper size longer than standard A4 or Letter size paper Note To make the paper cassette longer press in and hold the button on the back of the cassette and press out on both ends of the paper cassette until it locks To make the paper cassette shorter press in and hold the release button and press in on both ends of the paper cassette until it locks 38 Canon BJC 8500 User s Manual 2 Adjust the positions of the horizontal and vertical paper guides for the length and width of the paper you are going to load Pinch the tab on the vertical paper guide and slide it to the exact position mark for the paper you want to load then release the tab to lock it Pinch the tab on the horizontal paper guide and slide it to a posi tion slightly wide of the position mark for the paper you want to load 3 Fan a stack of paper to remove static cling Tap the front edge of the stack against a flat surface to make sure the edges and corners of the stack are square io Ef oc a6 oO os cw fe ae
81. hoto and use High Gloss Photo Film HG 201 or High Resolution Paper HR 101 E Plain copier paper also works well with colour printing The Black BJ Cartridge BC 80 contains the newly developed Ink Optimizer BCI 8WF which contains ink that the extremely water resistant and produces robust colour even on Plain Paper E For OHP presentations use only Canon Transparency CF 102 or similar Transparencies designed for ink jet printing Do not use normal copier Transparencies because they do not absorb ink well and this causes the ink to run E For printing envelopes use only U S No 10 9 5 x 4 or European DL 220 x 110 mm Understanding your software application s capabilities Know how your software application operates and be sure you understand its capabilities and limitations On the hardware side the ability of your monitor to display colour is limited by the number of colours that your soft ware application can supply Ai You cannot display or print a colour that your software application lt does not supply Note Your printer can produce up to 16 7 million different colours but the actual number of colours that you can print is determined by your software appli cation The software application may be restricted to Some advice about colour printing 109 E Eight basic colours red green blue cyan yellow magenta black white E Some basic colours but with a limited number of shades of those colours created
82. ich are easily and quickly replaced when they run out of ink The BJ Cartridges and ink tanks described below were designed for use on the BUC 8500 Never attempt to use any other type of BJ Caution Cartridge or ink tank with this printer The Black BJ Cartridge BC 80 is mounted on the left and the Color BJ Cartridge BC 81 is mounted on the right Colour is reproduced with the CMYK method cyan magenta yellow black Ink Tank BCI 8BK Ink Tank lt BCI 8Y Ink Tank Ink Optimizer Tank BCI 8C BCI 8WF Ink Tank BCI 8M Black BJ Cartridge BC 80 Color BJ Cartridge BC 81 E Black BJ Cartridge BC 80 Contains slots for two ink tanks and is mounted on the left side of the cartridge holder Ink Optimizer Tank BCI 8WF Contains a special liquid called an ink optimizer a new additive to regular black and color inks which makes the printed image extremely smear resistant and water resistant The ink optimizer is used only when print ing on plain paper and is not used for printing on special media or for printing in the draft mode Ink Tank BCI 8BK Contains black ink E Color BJ Cartridge BC 81 Contains slots for three ink tanks and is mounted on the right side of the cartridge holder Ink Tank BCI 8Y Contains Yellow ink Ink Tank BCI 8C Contains Cyan ink Ink Tank BCI 8M Contains Magenta ink Welcome E Color BJ Cartridge BC 82 Photo Contains slots for three ink tanks and is mounted on the left
83. idge BC 80 described 9 Bubble Jet Paper LC 301 described 52 handling printed sheets 60 loading in paper cassette 59 Cc cleaning print heads 98 printer body 104 printer exterior 104 printer interior 104 Color BJ Cartridge BC 82 installing 83 Color BJ Cartridge BC 82 Photo BJ Cartridge 10 Glossy Photo Cards FM 101 83 Glossy Photo Paper GP 301 83 High Gloss Photo Film HG 201 83 High Resolution Paper HR 101 83 media 83 switching 90 colour BJ Cartridge 3 slots 31 installing 31 colour ink tanks replacing 92 colour printing computer monitor 110 cost and colour 112 speed and colour 111 tips and advice 109 connecting printer to computer 23 printer to IBM compatible PC 23 printer to Macintosh 24 printer to power source 25 consummables See supplies 14 E Envelopes loading 60 loading in sheet feeder 61 preparing for loading 60 ERROR lamp described 22 error recovery RESUME button 22 F Fabric Sheet FS 101 described 52 loading in sheet feeder 78 form feed RESUME button 22 G Glossy Photo Cards FM 101 Color BJ Cartridge BC 82 Photo 83 described 68 handling printed sheets 70 loading 69 Glossy Photo Paper GP 301 Color BJ Cartridge BC 82 Photo 83 described 65 handling printed sheets 67 loading 66 150 Canon BJC 8500 User s Manual H handling printed sheets Bubble Jet Paper LC 301 60 High Gloss Photo Film HG 201 73 High Resolution Paper HR 101 65 Plai
84. igh resolution can display more colours E For colour display monitors create colours by combining red green and blue at different intensities For colour printing printers combine cyan yellow and magenta by overlaying dots in a variety of combinations with varying amounts of ink to create virtually any colour Because monitors and printers use very different methods to create colour achieving and image and the image on the monitor may be difficult in some cases E We have optimized the operation of your printer to achieve the best match of printed output with popular monitors Yet you may still find certain colours difficult to match exactly E To maximize the colour matching capabilities of your printer you should use a monitor with a 24 bit colour monitor display board For details about your monitor s ability to display colour refer to the documentation that came with your monitor 110 Canon BJC 8500 User s Manual Printing speed and colour Printing in colour affects the speed with which the printer creates an image Many factors affect printing speed 3 22 0 5 U amp SE 35 e u ES e Ww E Choice of colour and the number of colours on a page E Computer processing speed E Amount of computer memory available E The software application E Complexity of the page being printed E Coverage the amount of the page covered by ink E Print options selected in the print setup feature E Resolution selec
85. ight slot of the Color BJ Cartridge BC 82 Photo Install in the centre slot of the Color BJ Cartridge BC 82 Photo Install in the left slot of the Color BJ Cartridge BC 82 Photo BJ Cartridge Container SB 80 Stores a partially used BJ Cartridge with its ink tanks Special Print Media Banner Paper Bubble Jet Paper LC 301 Fabric Sheet FS 101 High Gloss Photo Film HG 201 High Resolution Paper HR 101 T shirt Transfer TR 201 Transparencies CF 102 Glossy Photo Paper GP 301 Glossy Photo Cards FM 101 Available Sizes 210 x 5940 mm max A3 A4 LTR Tabloid 241 x 356 mm A3 A4 LTR Tabloid A3 A4 A4t LTR LTRt Tabloid A3t Tabloid A3 A4 LTR Tabloid A4 LTR A4 LTR A4 LTR A3 Tabloid A3t Tabloid 119 6 x 216 mm 4 7 x 8 5 inch Universal Paper Cassette UC 8501 250 sheet capacity Installed on the bottom of the printer holds an additional 250 sheets of paper Appendices 145 Appendix C General Specifications Printing method Bubble Jet ink on demand bi directional Resolution 1200 x 1200 max Paper handling Sheet feeder Manual feed slot Paper cassette standard Paper cassette option Sheet feeder capacity Plain Paper Bubble Jet Paper LC 301 High Resolution Paper HR 101 Envelopes Transparencies CF 102 Approx 100 sheets 64 gsm 100 sheets 80 sheets 15 sheets U S No 10 or European DL 50 sheets
86. ilable in the current ver sion of the Macintosh printer driver for the BUC 8500 Printing on this media with the Macintosh printer driver will not be available until the Macintosh printer driver is revised for this purpose Note 52 Canon BJC 8500 User s Manual Ai The Ink Optimizer Tank BCI 8WF mounted in the left slot of the left LA BJ Cartridge contains a special liquid called an ink optimizer a new Note additive which makes the printed image extremely smear resistant and water resistant Please remember that the ink optimizer is used only when printing on Plain Paper and is not used for printing on special media or for printing on Plain Paper in draft mode Whatever kind of media you decide to use make sure you observe these general guidelines regarding handling and storing E Always handle special print media by the edges and never touch the print surface A scratched or dirty media surface can cause deterioration in print quality E After opening a package of special print media store the unused sheets in the original packaging on a flat clean surface in a location that is not exposed to direct sunlight dust high temperature or high humidity E To ensure the best print quality and to avoid paper jams never attempt to print on paper that is folded or curled E Before you load a stack of paper always fan the sheets to reduce static cling then stack the paper again so all the edges are even Colour s
87. in the new BJ Cartridge installed in the printer E Remove each ink tank and install it in the same slot of the new BJ Cartridge The ink tanks must be installed in the correct slot Standard Colour Set Black BJ Cartridge BC 80 Color BJ Cartridge BC 81 Y Ink Optimizer Tank BCI 8W Ink Tank BCI 8Y Ink Tank BCI ae Ink Tank BCI 8C Ink Tank BCI 8M Photo Colour Set Color BJ Cartridge BC 82 Photo Color BJ Cartridge BC 81 Ink Tank BCI 8Y Ink Tank BCI 8C Ink Tank BCI 8M F Ink Tank BCI 8PC pro _ ae Ink Tank BCI 8PBK Photo Ink Tank BCI 8PM Photo 102 Canon BJC 8500 User s Manual E Press down on each ink tank until you hear it click and lock in place After you close the top cover the printer should automatically start cleaning the print heads 11 After you replace the ink tanks you must align the print heads 49 oO 2 io ge Eg E 6 103 Printer maintenance Cleaning the printer To maintain the high performance of the printer clean inside and outside the printer at least once a week E Before you clean the printer always turn the printer off and disconnect it from the power outlet E After you turn off the power and disconnect the printer let the printer cool down before you clean it E To avoid damage to the printer surface never use thinner benzene ace tone or any other type of organic liquid cleaner to clean the printer E Never attempt to any cleaning procedur
88. indows Print Guide or the Macintosh Print Guide 4 If you are using Windows check the printer driver installation and make sure that the WPS driver is not installed on the same port as the BJC 8500 If the WPS driver is installed on the same port as the BJC 8500 driver disable the WPS driver temporarily by assigning it the FILE port or delete the WPS driver Troubleshooting 137 Where to find more help Australia Canon Australia Pty Ltd 1 Thomas Holt Drive North Ryde Sydney N S W 2113 Australia TEL 02 9805 2864 Web page http www canon com au Canada Canon Canada Inc 6390 Dixie Road Mississauga Ontario LST 1P7 Canada Help Desk at 1 800 263 1121 Denmark Canon Danmark Vasekeer 12 DK 2730 Herlev Denmark Hot Line 44 88 26 66 Web page http www canon dk France Canon France S A 17 Quai du Pr sident Paul Doumer 92414 Courbevoie Cedex France Standard 01 41 99 77 77 T l copie 01 41 99 79 51 Hot Line 01 41 99 70 70 Web page http www canon fr Germany Canon Deutschland GmbH Postfach 528 47705 Krefeld Germany CANON Hotline Service Customer Support 02151 349 555 Info Desk 02151 349 566 Mailbox 02151 349 577 Fax No 02151 349 588 Hong Kong Taiwan China Canon Hongkong Co Ltd 10 F Lippo Sun Plaza 28 Canton Road Tsimshatsui Kowloon Hong Kong TEL 852 2739 0802 FAX 852 2739 6428 Web page http www canon asia com India and other southe
89. ke sure the paper output receiver paper guide is set to the correct mark for the paper size you are using oF QQ N Check the printer driver settings for this media Print Mode Paper Size etc If you are using Windows refer to the Windows Print Guide for details If you are using a Macintosh computer refer to the Macintosh Print Guide for details To handle printed sheets of High Resolution Paper Prolonged exposure to direct sunlight may cause ink to fade so avoid exposing printed sheets to direct sunlight To store printed sheets for a long period cover the printed side of each sheet with one sheet of Plain Paper and store flat or in a plastic folder Ai During a long print job do not allow the printed sheets to stack high Noe er than 15 mm about 1 2 inch or approximately 40 sheets Printing on Glossy Photo Paper Although the printer prints excellent colour on plain paper or bubble jet paper the glossy print surface of Glossy Photo Paper GP 301 reproduces superior photo realistic images E Although Glossy Photo Paper GP 301 can be fed manually or from the sheet feeder feeding from the sheet feeder is recommended Never attempt to load Glossy Photo Paper GP 301 in the paper cassette E To attain superior print quality with this media use the Color BJ Cartridge BC 82 Photo E Before you use Glossy Photo Paper GP 301 read all the precautions print ed on the packet E Always handle Glossy Photo Paper by the edges
90. ll blotted or blurred open the top cover and visually check the level of the Ink Optimizer If the Ink Optimizer Tank BCI 8WF is out of the Ink Optimizer replace the tank 2 If the Nozzle Check Pattern is normal open the printer driver and check the print mode setting and media selection The ink optimizer will operate only with Plain Paper or Envelopes If Print Quality is set for Fast the ink optimizer will not be used For details see your Windows Print Guide or Macintosh Print Guide Problem Vertical lines are broken 1 If the vertical lines in your prints are broken or jagged the print heads may be out of alignment Realign the print heads 49 2 Even after aligning the print heads if lines appear broken make sure the Print Quality is set for Fine For details see the Windows Print Guide or the Macintosh Print Guide Problem Page streaked faint or patchy Uneven or faint colours can be caused by a clogged print head an empty ink tank a worn print head or printing on the wrong side of the media Perform the procedure below before you decide to replace the ink tanks or BJ Cartridge Unless an ink or BJ Cartridge requires replacement simple head cleaning should solve the problem in most cases 1 Print a Nozzle Check Pattern and check the results 96 2 Open the top cover and visually check the level of the ink in the tanks If any ink tank is empty replace it 92 If no ink tank is empty clean the print he
91. lls turn the printer off immediately and unplug the AC power cord Call for service Never attempt to disassemble the printer or repair it Caution Troubleshooting diagnostic tests to p e nv w 2 e g If you experience a problem perform the three diagnostic tests described below to identify problems with the printer performance printer to comput er connection or driver installation selection Before you begin always check the printer cable connection at the back of the printer and the computer A loose printer cable at the printer or host computer can cause intermittent problems To test the printer performance Print the Nozzle Check Pattern manually 1 Make sure the sheet feeder is loaded with paper Do not use paper smaller than A4 or Letter size Switch the printer off and wait a few seconds 3 Press down and hold the POWER button until you hear two beeps The Nozzle Check Pattern begins Check the results of the Nozzle Check Pattern 97 If the Nozzle Check Pattern is normal perform the next test below Or If the Nozzle Check Pattern is abnormal the print head may require cleaning the print head may be worn or one of the ink tanks may be out of ink Refer to Troubleshooting Problems and Solutions below Troubleshooting 113 To test printer to computer connection Print the Nozzle Check Pattern with the printer driver 1 Open the printer driver If you are using Windows
92. m the power source E Never attempt to disassemble the printer for cleaning or any other reason General precautions 13 Daily precautions E Never use volatile or flammable sprays around the printer High voltage points inside the printer generate high temperatures during operation which could ignite flammable aerosol sprays E To avoid contact with high voltage areas inside the printer never attempt to disassemble the printer E Never put your hand inside the printer while it is operating E Keep the area around the printer clear of liquids paper clips pins or any other foreign objects that could fall accidentally into the printer If a liquid spills into the printer press the POWER button to turn it off and discon nect it from the power source Call for service immediately E To avoid personal injury or damage to the printer always use two people to lift the printer With one person on the left side and one on the right side insert one hand into the lift slot on the side of the printer lift togeth er then slide your free hand under the printer as you raise the printer together Handling and storing supplies E Store BJ Cartridges and ink tanks out of reach of children If a child acci dentally licks or ingests part of the contents of a colour ink tank contact a physician immediately E Store extra BJ Cartridges and ink tanks in a location free of excessive shock or vibration Handle BJ Cartridges and ink tank
93. move the ink tanks to avoid bes shocks and vibrations which could cause them to leak 1 Open the top cover and press the REPLACE button The cartridge holder moves to the left side 2 Remove the ink tanks from the BJ Cartridges and place them in vinyl bags 3 Close the top cover The cartridge holder moves back to the home posi tion after you close the top cover You have just removed the ink tanks so this will cause the printer to sound a warning Ignore this warning Caution 4 Press the POWER button to switch the printer off Always switch the printer off by pressing the POWER button After you switch the printer off wait for the printer to cap the print heads Caution before you disconnect the power cord This ensures that the print heads will not dry out The BJ Cartridge holder locks automeatically so you do not have to tape the cartridge holder to hold it in place N Note Disconnect the power cord from the power outlet and the printer Disconnect the printer cable from the printer and computer NO JI Remove the paper from the sheet feeder and push down the paper rest Printer 0 Q S S o H E Printer maintenance 107 8 Remove the paper output receiver and all paper cassettes Always remove the paper output receiver and paper cassettes before you move the printer LA If you have installed the optional cassette make sure you remove Renin both
94. n Paper 60 T Shirt Transfer TR 201 78 Transparency CF 102 72 High Gloss Photo Film HG 201 Color BJ Cartridge BC 82 Photo 83 described 52 handling printed sheets 73 loading 73 High Resolution Paper HR 101 Color BJ Cartridge BC 82 Photo 83 handling printed sheets 65 loading 64 l ink ink supply 6 Ink Optimizer Tank BCI 8WF described 9 installing 36 Ink Tank BCI 8BK described 9 installing 35 Ink Tank BCI 8C described 10 installing 34 Ink Tank BCI 8M installing 35 Ink Tank BCI 8PBK Photo described 10 installing 87 Ink Tank BCI 8PC Photo described 10 installing 87 Ink Tank BCI 8PM Photo described 10 installing 87 Ink Tank BCI 8Y installing 34 ink tanks Ink Optimizer Tank BCI 8WF 9 Ink Tank BCI 8BK 9 Ink Tank BCI 8C cyan 9 Ink Tank BCI 8M magenta 9 Ink Tank BCI 8PBK Photo 10 Ink Tank BCI 8PC Photo 10 Ink Tank BCI 8PM Photo 10 Ink Tank BCI 8Y yellow 9 installing 33 34 installing photo ink tanks 87 removing empty ink tanks 92 removing protective cap 33 replacing colour ink tank 92 installing BJ Cartridges 27 28 Color BJ Cartridge BC 82 Photo 83 Ink Tank BCI 8PBK Photo 87 Ink Tank BCI 8PC Photo 87 Ink Tank BCI 8PM Photo 87 ink tanks 33 paper cassette 140 printer driver 47 paper output receiver 42 L left cartridge lock lever described 20 loading Banner Paper 74 Bubble Jet Paper LC 301 59 Envelopes 60 Fabric Sheet FS 101 78 Gloss
95. nal ENERGY STAR Program As an ENERGY STAR Partner Canon Inc has determined that this prod ha uct meets the ENERGY STAR guidelines for energy efficiency The International ENERGY STAR Office Equipment Program is a global program that promotes energy saving through the use of computer and other office equipment The program backs the development and dissemina tion of products with functions that effectively reduce energy consumption It is an open system in which businesses can participate voluntarily The tar geted products are office equipment such as computers monitors printers faxes copiers Their standards and logos are uniform among participating nations 2 Canon BJC 8500 User s Manual Table of Contents Welcome wu acacecccccnccnccecenccusnucnscnsenscusancnscnsensansenenssasenssnsensO Important terms and visual Cues prena en E E a EA 8 What the manuals CONtAIN cccceccessceseceseeseecsssesecesssesscestecsecsseecsecsesesssessecssecsuecssecseseeeeseees 8 BJ Gartridges and ink tanks esc pnto Eea A EE E 9 General precautionS ss sessssssnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 17 If you use a cardiac pacemaker InvansCMerQeney cieee iri teinii aris Choosing a location Using a power source Using the printer power COL w cc ieseecsecciccsevisenstsssteaesnseceenveiedaccsestssicvatsnipsteeiseeeueenesacececueseatss Cleaning and maintaining the printer ccccescssesessesssesessesessseseee
96. nk to paper by heating the ink to boiling point until it forms a bubble The bubble expands until there is no room left in the nozzle then it is projected onto the paper buffer A temporary storage area in a computer or print er memory where data is held until it can be processed Data in buffers is usually lost when the unit is turned off byte A unit of eight bits A byte is approximately equal to one character Centronics An industry standard for parallel data transmis sion between computers and other devices commercial envelopes No 10 envelopes also referred to as COM10 a common envelope size that measures 9 1 2 x 4 1 8 in used in the U S A DL A common envelope size that measures 220 x 110 mm commonly used in Europe and other areas dpi Dots per inch A unit used to measure printer resolution Your printer can produce a resolution up to 1200 x 1200 dpi default is 600 x 600 dpi host computer The computer connected to a printer and used to drive the printer ink tank The replaceable portion of the BJ Cartridges that contains the ink supply for the BJ Cartridge ink jet printer A non impact printer that ejects ink onto paper to form characters Your Bubble Jet Printer is a type of ink jet printer interface The connection between two devices like a com puter and a printer that makes it possible for them to communicate Your printer has two printer interfaces a parallel interface for an IBM comp
97. ns on the sides of the base can be in the lock posi Nez tion forward or in the unlock position back 140 Canon BJC 8500 User s Manual N 10 11 With two people lifting on each side of the printer hold the printer over the base with the two round pegs on the printer aligned with the round holes on the front of the base and the two square pegs on the printer aligned with the square holes on the back of the base v o amp 3 Q 2 2 lt q Lower the bottom of the printer onto the base until it settles in place Check the locks on both sides of the base and make sure that they are locked in the forward position If the locks are in the back position move them forward With two people lifting on either side of the printer return it to its original location Load the empty cassette with paper 1 37 Set the paper cover on the optional cassette Appendices 141 LA Note that the cover of the optional cassette is not equipped with a Note paper output tray extension 1 2 Insert the optional cassette into the optional cassette slot i Make sure the cassette is covered with the lid that is not equipped with the paper output tray extension ote 1 3 Insert the standard cassette into the standard paper cassette slot Vi Make sure the standard cassette is covered with the lid equipped jpe with the paper output tray extension ote 142 Canon BJ
98. nt only on the glossy side of High Gloss Photo Film 7 To ensure that the print surface is up insert the film vertically with the cut corner at the upper right or insert it horizontally Note with the cut corner at the upper left Make sure the paper guide is snug not too tight against the left side of the sheet Make sure the paper output receiver paper guide is set to the correct mark for the paper size you are using Pull out the paper output tray oF Q N Check the printer driver settings for this media Print Mode Paper Size etc If you are using Windows refer to the Windows Print Guide for details If you are using a Macintosh computer refer to the Macintosh Print Guide for details To handle printed sheets of High Gloss Photo Film E If you are printing sheets with ink of especially high density never touch the printed surface until it is thoroughly dry E Prolonged exposure to direct sunlight may cause ink to fade so avoid exposing printed sheets to direct sunlight To store printed sheets for a long period cover the printed side of each sheet with one sheet of Plain Paper and store flat or in a plastic folder Printing on paper and other media 73 a a Qa a S e te E g E a and other media Printing on Banner Paper 210mm A4 size Follow this procedure to print on Banner Paper Banner Paper is identical in composition to Canon Bubble Jet Paper LC 301 another media th
99. o the instructions you received with your pack T Shirt trans fers E T Shirt Transfer TR 201 is available in two sizes A4 and A3 You can use either size with this printer E Load T Shirt Transfer TR 201 in the sheet feeder or manually Do not attempt to load a T Shirt Transfer in the paper cassette E To avoid jams smearing and other problems never open the top cover during printing E If you are printing an image of especially high density do not touch the printed surface until it is thoroughly dry E Always handle T Shirt Transfers by the edges Never touch the surface of the Transfer especially if your hands are wet i a Qa a S e te E g E a and other media 1 Create the design with your software application program Hi For best results we recommend using light colours Note Printing on paper and other media 77 2 Open the printer driver and perform the required settings E On the Paper control tab set the Paper Size to A4 or A3 E Set the Media Type to T Shirt Transfer E Check the Paper Feed setting and make sure that it is set to Auto Sheet Feeder if you are using the sheet feeder or Manual if you are feeding manually 3 Extend the paper rest and paper output tray 4 Load the T Shirt Transfer in the printer 41 The print side must be face up so hold the T Shirt Transfer with the Non Printed green lines face down 5 Execute the print job After the printed sh
100. obstacles so you can reach the power cord quickly to unplug it in an emergency E Check the power source The printer is designed for use in the country of purchase USA Canada AC 120 V 60 Hz UkK Australia AC 240 V 50 Hz Europe AC 230 V 50 Hz ok 2 Canon BJC 8500 User s Manual Using the printer power cord S E Check the power cord frequently Make sure it has not become frayed or damaged Never place a heavy object on the power cord E Never bundle the power cord or wrap it around an object like a table or chair leg uw a5 fs as ce Vu Og a E To avoid damage to the plug of the printer power cord never pull on the cord to remove the plug from the power source To disconnect the printer cord grip the plug firmly then pull it out E Do not unplug the power cord unnecessarily Unplug the power cord from the power source only before cleaning the printer or if you intend to leave the printer unused for a long period E Avoid using an extension cord The printer power cord should be plugged directly into the power source Use only the power cord sup plied with this printer Cleaning and maintaining the printer E Use only a slightly damp clean cloth to clean the printer exterior Never use a flammable liquid like alcohol thinner benzine or acetone to clean the printer E Before you clean the printer press the POWER button to turn off the printer then unplug the printer power cord fro
101. oses only All information in cluded herein is subject to change without notice Canon is not responsible for any damages direct or indirect arising from or related to use of this manual Copyright 1999 Canon Inc All rights reserved Printed in Japan Trademark Notices Canon and BJ are registered trademarks and Bubble Jet is a trademark of Canon Inc Centronics is a registered trademark of Centronics Data Computer Corpora tion Other brand names and product names may be trademarks or registered trademarks of their respective companies FCC Regulations Color Bubble Jet Printer Model K10176A This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful inter ference and 2 this device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particu lar installation If this equipment does c
102. pecial BJ Cartridge refer to Windows Print Guide or the Macintosh Print Guide E BJ Cartridges are delicate and the ink tanks contain wet ink so always handle them carefully E Do not unwrap a BJ Cartridge until you are ready to install it E Install a BJ Cartridge in the cartridge holder as soon as you unwrap it and remove the protective cap D ze Ee nE 2a 0 fo a cw fe BE v as Setting up and using the printer 27 Always hold a BJ Cartridge by the sides Never touch the print head or the metal contacts around the print heads Print heads Contacts E Never shake a BJ Cartridge or set it down on the print heads Always store unused BJ Cartridges and ink tanks out of reach of children E After the BJ Cartridges and ink tanks have been installed never remove them unnecessarily If you exchange the Black BJ Cartridge BC 80 and Color BJ Cartridge BC 82 Photo always store the extra cartridge in the BJ Cartridge Container SB 80 to prevent it from drying out amp 90 Follow this procedure to install the BJ Cartridges LA The ink tanks are installed after the BJ Cartridges are installed in Non the printer Press the POWER button to turn the printer on Open the top cover of the printer After you raise the top cover the cartridge holder automatically moves to the left WN FR Cartridge holder 28 Canon BJC 8500 User s Manual On both sides of the cartridge holder raise bot
103. per Bubble Jet Paper LC 301 and Banner Paper the composition of Bubble Jet Paper LC 301 and Banner Paper is the same and envelopes must be selected for US Commercial No 10 or European and DL envelopes If any media other than Plain Paper or an envelope size is selected for the Media Type Transparency Fabric Sheet High Gloss film Glossy Photo Paper Glossy Photo Cards etc the Ink Optimizer is automatically turned off and will not operate E Even if you have selected Plain Paper or envelope size for the Media Type the Ink Optimizer will not operate if you select Fast with the slide bar for Print Quality 54 Canon BJC 8500 User s Manual Quick reference media loading table The table below is a summary of important information you will need to know while you are working with a variety of special media Note the fol lowing important points about the table below E Media Type Lists the variety of media that can be used with this printer E Source The media type determines the feed source Some media can be fed from either the cassettes or the sheet feeder and others can be fed only from the sheet feeder or with manual feed E Load Print Side Printing can be done on either side of some media but other media types like High Resolution Paper HR 101 High Gloss Photo Film HG 201 Glossy Photo Paper GP 301 Glossy Photo Cards FM 101 and so on have only one correct print side This print side must be loaded face up for th
104. puter 2 Connect the serial printer cable to back of the printer Match the correct end of the printer cable to the connector on the back of the printer and insert the cable into the connector 2 QO 3 Connect the other end of the printer cable to the printer port on the Macintosh computer za 5 a Ai If you are using the Local Talk network you must connect the serial printer cable to the modem port ote 24 Canon BJC 8500 User s Manual Connecting the printer to a power source Before you connect the printer to a power source note the following E This printer is designed for use in the country where it was purchased USA Canada AC 120 V 60 Hz UK Australia AC 240 V 50 Hz Europe AC 230 V 50 Hz E After power is connected and turned on if the printer emits smoke or unusual noises turn the printer off disconnect the power cord from the power outlet and call for service E The area around the power outlet connection should be kept free of obsta cles at all times so you can unplug the printer power cord quickly in case of an emergency E When you remove the power cord plug from the power outlet always grasp the head of the plug firmly Never attempt to remove the plug by pulling on the cord 1 Use only the power cord supplied with this printer 2 Connect the power cord to the back of the printer 3 Connect the other end of the power cord to the AC power outlet io E
105. r Here we will show you how to E Replace ink tanks E Test print head performance E Clean the print heads E Replace a BJ Cartridge E Clean the printer E Store BJ Cartridges in the BJ Cartridge Container SB 80 Replacing an ink tank Follow these general guidelines for replacing ink tanks E When the ink supply in an ink tank becomes low the printer will beep a message will appear on the screen and the ERROR lamp will light If you want to continue the print job with the nearly depleted ink tank press the RESUME button Replace the ink tank as soon as possible Ai If you are using a network an error message will not appear but the N printer will beep and the ERROR lamp will light when an ink tank Note runs low E The print heads should be cleaned every time an ink tank is replaced E After your replace an empty ink tank the printer will start print head cleaning automatically However if you replace a partially full ink tank or if you remove a partially full ink tank and insert it again the printer may not start print head cleaning automatically E After you insert an ink tank close the top cover or press the REPLACE button to move the BJ Cartridge holder to the home position E After the cartridge holder moves back to the home position always check the POWER lamp and make sure that it is blinking to indicate that print head cleaning has started If the POWER lamp does not start flashing start print head cleaning
106. r it lock in place 1 0 After you close the top cover the printer should automatically start cleaning the printer heads If you do not hear the printer cleaning the print heads after you close the top cover use the operation panel to start print head cleaning Note 98 The print heads should be cleaned after you replace an ink tank Printer 0 s g S a e S 95 Printer maintenance Maintaining print quality This section shows you how to test and clean the print heads and replace ink tanks or BJ Cartridges when required You should always check the results of your printouts to detect signs of a deterioration in print quality Specifically you should look for these signs of diminished performance E Broken lines in graphic images or broken characters in text E Light areas in areas filled with colour E Light or white vertical streaking in the image Printing a Nozzle Check Pattern Print a Nozzle Check Pattern so you can check the operation of the print heads LA Printing the Nozzle Check Pattern consumes ink so print one only when you see fading streaking or other signs of uneven printing on a page Note 1 Insert one sheet of A4 or Letter paper into the sheet feeder LA Do not use a paper size smaller than A4 or Letter Note Switch off the printer and wait a few seconds Nozzle Check Pattern print begins 3 Press down and hold the POWER button until you
107. r software application manual and the Windows Print Guide or the Macintosh Print Guide Problem Poor colour texture Use the printer driver to set the Halftoning setting to Diffusion or Scatter Problem Edge of the printed page stained with ink If the Page Size and Orientation settings in the software application and the printer driver do not match this can cause ink sprayed directly on the plat en to stain pages that follow 1 If a long print job is executing cancel it 2 Make sure the Page Size or Paper Size and the Orientation setting Portrait or Landscape in the software application match the Page Size and Orientation settings in the printer driver For details see the Windows Print Guide or the Macintosh Print Guide and your software application manual Clean inside the printer 104 69 Make sure the top bottom left and right margin settings in the soft ware application are within the recommended printing area for the media you are using gt 57 Printing beyond the recommended print ing area can cause ink staining on the margins Ja 5 Check the stack for curling or wrinkling If the sheets bowed out in the direction of the print head this can cause the scratch on the surface of the printed page or misprint in the left and right corners Troubleshooting 133 o p e nv w 2 e g E Setting the stack in the direction of the curl If you are using Plain Pap
108. ray extension extended for very large sizes B Paper output receiver Paper output tray cassette lid Paper output tray extension Paper cassette Paper output receiver Paper cassette Ai During a long print job do not allow the printed sheets to stack high er than 15 mm about 1 2 inch approximately 50 sheets of Plain Paper or 40 sheets of High Resolution Paper HR 101 Note E Paper cassette Holds up to 250 sheets of Plain Paper 64 90 gsm A universal type cas sette that can be manually adjusted to accept a wide range of standard paper sizes Paper can also be loaded vertically or horizontally for Portrait or Landscape feeding E Top cover Covers the interior of the printer Open the top cover only when you have to install BJ Cartridges and ink tanks or to clean inside the printer The top cover is equipped with a slam proof hinge that lets the top cover float down slowly and quietly after you release it Getting acquainted with your printer 17 with your printer ke o e tez S te E CY O E Sheet feeder Holds a stack of approximately 100 sheets of Plain Paper 64 90 gsm for automatic feeding Paper or other media can also be loaded vertically or horizontally for Portrait or Landscape feeding The size of the stack that can be loaded varies with the type of media 55 E Paper guide Adjusts to the width of the loaded paper or other media and keeps it aligned so it
109. re 5 C to 35 C 41 F to 95 F Humidity 10 to 90 RH with no condensation Storage environment Temperature 0 C to 35 C 32 F to 95 F Humidity 5 to 95 with no condensation Power source USA Canada AC 120 V 60 Hz UK Australia AC 240 V 50 Hz Europe AC 230 V 50 Hz Power consumption Approx 12 watts max when not printing Approx 55 watts max when printing Dimensions 604 x 584 x 350 mm w x d xh 23 8 x 23 0 x 13 8 in w x d x h Weight Approx 19 1 kg 42 Ib including standard paper cassette BU Cartridges Ink tanks Approx 25 1 kg 55 3 Ib including standard paper cassette optional paper cassette BJ Cartridges Ink tanks Appendices 147 AC Alternating current The type of electrical current commonly available from a wall outlet automatic feed Method of feeding paper using the built in sheet feeder BJ Cartridge A collective term for the cartridges used in Canon Bubble Jet printers Use the BJ Cartridge designed for use with your printer The Black BJ Cartridge BC 80 consists of a print head and two replaceable ink tanks and the Color BC 81 and Color BC 82 Photo each contain three ink tanks BJ Cartridge Container SB 80 A specially designed box for storing BJ cartridges to prevent them from drying out when they are not being used The Black BJ Cartridge is inserted in the left slot and the Colour BJ Cartridges photo in the right slot Bubble Jet printer A printer that applies i
110. re pointing down into the recess provid ae ed for them at the back of the container 7 Make sure the BJ Cartridge is snug and seated correctly in the contain er Then close the lid of the container and shut it completely cap i a Q Q S e te p g is a and other media Printing on paper and other media 85 9 Insert the Color BJ Cartridge BC 82 Photo in the left cartridge holder Hold the BJ Cartridge as shown in the illustration matching the guides at the bottom of the cartridge with the grooves in the cartridge holder Set the BJ Cartridge in place then press down firmly until it locks in place 10 Firmly press down the left lock lever to lock the colour BJ Cartridge in place If the BJ cartridge is not locked in place when printing begins this m could cause an error To clear such an error re install the BJ Caution Cartridge correctly and press the POWER button to turn the printer off then press it again to turn the printer on 86 Canon BJC 8500 User s Manual To install the photo ink tanks LA The ink tanks must be installed in the BJ Cartridges in the order Note described below As you insert each ink tank match its colour with the colour key above the cartridge holder 1 Collect the three BCI 8P ink tanks Ink Tank BCI 8PC Photo Ink Tank BCI 8PBK Photo Ink Tank BCI 8PM Photo 2 Pick up the Ink Tank BCI 8PM Magenta and remove the shrink wr
111. remove this label While pressing on the orange protective cap turn it in the direction of the arrow After you remove the protective cap discard it immediately Setting up and using the printer 33 ke E c 2 3 D E E 0 7 a 4 S is a co a 1 5 Ai Never attempt to re attach the amp protective cap to the ink tank Note To ensure the smooth flow of ink to the print head never touch or obstruct the ink port Do not touch ink port 3 Install the Ink Tank BCL8Y Yellow Insert the Ink Tank BCI 8Y Yellow into the right slot of the colour BJ Cartridge Press down on the top of the ink tank until it locks into place 4 Install the other colour ink tanks in the colour BJ Cartridge Pick up the Ink Tank BCI 8C Cyan and remove the shrink wrap and orange protective cap see Step 2 above Install the Ink Tank BCI 8C Cyan in the centre slot of the colour BJ Cartridge Press down on top of the ink tank as shown in the illustra tion until it locks in place 34 Canon BJC 8500 User s Manual Pick up the Ink Tank BCI 8M Magenta and remove the shrink wrap and orange protective cap see Step 2 above Install the Ink Tank BCI 8M Magenta in the left slot of the colour BJ Cartridge Press down on top of the ink tank as shown in the illustra tion until it locks in place 5 Install the Ink Tank BCI 8BK Black in the black BJ Cartridge Pick up the Ink T
112. rint Guide or the Macintosh Print Guide Problem Printed colours broken or uneven If the printed colours are broken or uneven you will see colours broken in the same line or if you see different colours on previous lines If the print job contains high density graphics open the printer driver and select Fine mode Problem Some colours are missing Do not replace ink tanks or BJ Cartridges until you have cleaned the print heads at least five times Cleaning will clear the print heads if they are clogged 1 Clean the print heads and print a Nozzle Check Pattern up to five times 98 96 If the results are still not satisfactory open the top cover and visually check the level of the ink in the ink tanks 3 If any ink tank has run out of ink replace it 92 If the ink tanks are not empty replace the BJ Cartridge and realign the print heads 1 99 49 132 Canon BJC 8500 User s Manual Problem Printed colour does not match screen colour A mismatch between printed colour and the colour you see in the image on your screen can be caused as a result of the different methods the monitor and printer use to reproduce colours The monitor uses the RGB method and the printer the CMYK method Colour matching is a feature that attempts to match what you see on the printed page and what you see on the screen Check the Colour settings in your software application and the printer dri ver For details refer to you
113. rint Head Alignment Aligning standard resolution Refer to the printed pattern to determine the number of the pattern in which the black and ted lines seem to become one and enter this number for A B and C 4 Vertical Alignment fo fwon B Horizontal Alignment k fs B Ftor C Bi directional Alignment p for Macintosh dialog Print Head Alignment Set the basic resolution Refer to the printed pattern and enter the numbers of the patterns in which the red and black lines most closely overlap in the respective fields A B and C 4 Adjust lengthways 1 1 g B Adjust sideways 7 7 H le gt C Adjust both ways 77 7 50 Canon BJC 8500 User s Manual 9 Read the next message Make sure there is paper in the sheet feeder Click the OK button 1 0 Read the warning message about not starting another operation then click the OK button The next test pattern prints 11 Check the line patterns for D and note the number of the pattern where the lines perfectly overlap and appear as one line Click the arrows on the box for D to enter the number Windows dialog th rt E et Ha paien by deenirine tha rarka cd ha patam ee ba biet arz rad imar Baa i bore el nia h rab fee L D Hogoniai Albpreranrd p H Pma cJ s Macintosh dialog Print Head ligirmeani Refar ko ihe neely printed high resolution pattem end ae before amlar the number
114. rmly until it locks in place The BJ Cartridge should lock smoothly in place with only light pressure applied to the top N O LE eS 7 TAY A ZEEE f Gg SS I Zoe lew b gt 5 Wi If you insert the print head first you may not be able to insert the BJ Cartridge correctly If the BJ Cartridge does not insert smoothly on the first attempt do not press down with heavy pressure on the BJ Cartridge to force it in place Just remove it and try again Note io vg oc ea oO fo a cw fe Ae v as If the BJ Cartridge is not locked in place when printing begins this could cause an error To clear such an error re install the BJ Caution Cartridge correctly and press the POWER button to switch the print er off then press it again to switch the printer on 7 Install the black BJ Cartridge on the left side of the cartridge holder The black BJ cartridge has two slots E Prepare the black BJ Cartridge by removing the protective cap for installation as described in Step 5 Hold the black BJ Cartridge by the tab on the left side of the BJ Cartridge E To insert the black BJ Cartridge into the cartridge holder align the guides on the back of the black BJ Cartridge with the grooves on the cartridge holder E Set the black BJ Cartridge in place then press down firmly until it locks in place The cartridge should lock smoothly in place with only light pressure applied to the top Setting up
115. s carefully to avoid dropping them and spilling ink E To avoid minor burns or cuts never touch the bare sharp edges of the metal on the BJ Cartridges These parts become extremely hot during printer operation Canon BJC 8500 User s Manual Selecting a location for the printer Select a location large enough for the printer with enough extra space so you can work comfortably around the printer to insert and remove the paper cassette load the sheet feeder and feed paper manually with the manual feed slot on the back of the printer Selecting a location for the printer To avoid personal injury or damage to the printer always use two people to lift the printer With one person on the left side and one on Caution the right side insert one hand into the lift slot on the side of the printer lift together then slide your free hand under the printer as you raise the printer together Selecting a location for the printer 15 Getting acquainted with your printer After you unpack the printer take a few minutes to inspect the printer and become familiar with its main parts Paper rest Sheet feeder Paper limit mark Paper guide Paper output receiver Operation panel Paper output tray Top cover Lift slot Paper cassette Paper output tray extension Front view E Operation panel Contains the POWER button and lamp the ERROR lamp and RESUME button that allow you to opera
116. ser s Manual Replacing a BJ Cartridge Replace a BJ Cartridge only after you have cleaned the print head and determined that the BJ Cartridge is not operating correctly based on the results of the Nozzle Check Pattern 97 If the Nozzle Check Pattern is abnormal and none of the ink tanks is empty replace the BJ Cartridge 1 Check the Nozzle Check Pattern to see which print head is not operat ing properly If the colour patterns are not normal the colour BJ Cartridge on the right must be replaced If the black patterns are not normal the black BJ Cartridge on the left must be replaced 2 Open the top cover 3 Press the REPLACE button The cartridge holder moves to the left side of the printer Printer o s td fr S f l S f E Printer maintenance 99 4 Unlock the BJ Cartridge that needs to be replaced E If you are going to replace the black BJ Cartridge raise the cartridge lock lever on the left side of the cartridge holder E If you are going to replace the colour BJ Cartridge raise the cartridge lock lever on the right side of the cartridge holder 5 Lift the entire BJ Cartridge print head and ink tanks together out of the cartridge holder and set it aside 100 Canon BJC 8500 User s Manual 7 Install the BJ Cartridge in the cartridge holder 0 2 gs Eg ast 6 Printer maintenance 101 9 Remove the ink tanks from the old BJ Cartridge and install them
117. sheet feeder and slide the stack in until it stops 5 Make sure the top of the stack does not exceed the paper limit mark on the right side of the sheet feeder Printing on paper and other media 6 Slide the paper guide on the sheet feeder until it reaches the left edge of the stack Printing on paper and other media 69 Move the paper output receiver paper guide to the envelope mark If the paper output tray extension is out push it in Check the printer driver settings for this media Print Mode Paper Size Media type etc Refer to the Windows Print Guide for details The Glossy Photo Cards selection is not available in the current ver sion of the Macintosh printer driver for the BUC 8500 Printing on this media with the Macintosh printer driver will not be available until the Macintosh printer driver is revised for this purpose ANN Note If paper or special media jams or misfeeds during printing refer to Paper jams and double feeding 118 122 After printing on Glossy Photo Cards lower the right envelope guide If the right envelope guide remains up this could cause a paper jam when printing with other media aN FQ To handle printed sheets of Glossy Photo Card E Allow the printed sheets to dry thoroughly before you attempt to remove the borders at the perforations E If you are printing sheets with ink of especially high density never touch the printed surface until it
118. side the printer to move the cartridge holder to the left Make sure the BJ Cartridges and ink tanks are installed in the correct order E The colour BJ Cartridge should be installed on the right side of the cartridge holder E The black BJ Cartridge or colour BJ Cartridge photo should be installed on the left side of the cartridge holder E Visually check the arrangement of the ink tanks with the colour key on the printer directly above the cartridge holder and make sure they are installed in the correct order 116 Canon BJC 8500 User s Manual Standard Colour Set MIECTY Ink Tank BCI 8Y Ink Tank BCI 8C Ink Tank BCI 8M Ink Optimizer Tank BCI 8WF Ink Tank BCI 8BK Photo Colour Set o p e nv w Q S g Ink Tank BCI 8Y Ink Tank BCI 8C Ink Tank BCI 8M Ink Tank BCI 8PC Photo Ink Tank BCI 8PBK Photo Ink Tank BCI 8PM Photo CELE IT If a cartridge or ink tank is in the wrong position remove it and insert it correctly Then clean the print heads 98 c Printer beeps and error lamp lights If you are sharing the printer on a network the printer may not display a message when an error occurs The printer will only beep Count the num ber of beeps and take action to solve the problem described in the list below 2 Beeps The printer beeps twice and the ERROR lamp lights orange when a paper feed jam or double feed occurs Remove the cause of the paper jam 122
119. sing the printer 41 Installing the paper output receiver The paper output receiver is installed above the paper cassette on the front of the printer The paper output receiver receives each printed sheet as it is ejected from the printer and holds it for a few seconds before the movable flaps gently let it down on top of the stack This avoids staining between stacked sheets by allowing the sheet below to dry for a few seconds before the next sheet is stacked on top of it LA During a long print job do not allow the printed sheets to stack high oe er than 15 mm about 1 2 inch approximately 50 sheets of Plain Paper or 40 sheets of High Resolution Paper HR 101 Receiver paper guide 1 While holding the paper output receiver at a slight angle insert it into the slot above the paper cassette and lower it gently as you slide it into the printer 42 Canon BJC 8500 User s Manual Push the paper output receiver into the printer until it locks in place Make sure the paper output receiver is inserted completely inside the printer 2 Adjust the receiver paper guide Move the paper guide on the paper output receiver to the correct mark for the width of the paper loaded in the paper cassette Ai Before you start a print job always set the paper output receiver Non Paper guide to the correct mark for the size of the paper you are using If you are using 13 x 19 in size Tableid paper set the paper
120. sseseseessesseseessssseseenssssees 13 Daily precatiti Ons 2 csesccescasspectscseassenseasteetdescsedeterasiveancheeetea iea T aaa i a E RAE i 14 Handling and storing supplies cc ciccssscessisecsscsuccenssesinsisessssesiestesetssbensssesseseecinsneseensteesteess 14 Selecting a location for the printet sss1sseseeeeeee 1D Getting acquainted with your printe 0000016 PROM VIEW ie is heat esiinses EA Ss ee en AE NES 16 TREAT VIEW eee seach E es ioe aiuese nese i teesemmeeestosareneeee oaecteteresteeees 19 Inside the pritet isisisi sinisin ei iaaa EE da kaeet raia iaraa 20 Operation panel SUMMATY s cis icsie sescacseecedesssesessnasteesnsevestsa ieri iiaii iisi 21 Setting up and using the printet cccccccccccccecceeeessee 23 Connecting the printer and Computer sssri seier ani EE Connecting the printer to a power source Switching the printer power On Off simian a a EE E Installing th By Cartel 566 ii sez s05s025 2sscsesesa castes a a Sa Installing the ink tanks i aiascics ava cities a a R a Installing and loading the paper cassette c csciecccscessesssscassssessisstuncsesiesatserdseiastoesseatenestaees Installing the paper output receiver innreise A Loading paper in the sheet feed Or s siisii dan is a aai ieia a aE EEEN Installing the printer driver siise Alioming the print headS islaseieseri irn re eE a a theses E AE ria ERA Printing on paper and other media 1sccccsseeseseeeeeees D2 M
121. stalling and loading the paper cassette The universal paper cassette can be adjusted to the width and length of standard paper sizes Paper can be loaded vertically or horizontally for Portrait or Landscape print orientation io ug oc ea oO fo a cw fe ae v a G E Only the following media can be loaded in the paper cassette Plain Paper 64 90 gsm High Resolution Paper HR 101 and Bubble Jet Paper LC 301 E The following media should never be loaded into the paper cassette thick paper max 0 25 mm envelopes Transparencies High Gloss Film Fabric Sheets T Shirt Transfers or Banner Paper These media must be loaded from the sheet feeder or fed manually E The paper cassette can hold a variety of standard paper sizes for Portrait or Landscape printing The settings are clearly marked on the cassette E The paper cassette can hold standard paper sizes up to A4 or Letter size without extending the length of the cassette E To accept paper sizes longer than A4 or Letter size the paper cassette must be unlocked and extended to increase its length Setting up and using the printer 37 E Thick paper max 0 25 mm and Fabric Sheet FS 101 must be fed manual ly and printed one sheet at a time E Only Plain Paper Bubble Jet Paper and High Resolution Paper can be loaded in the paper cassette Media Type Load Print Side Limit sheets Plain Paper 64 90 gsm Either side down 250 Bubble Jet Paper LC 301 Eit
122. surface Always handle high resolution paper by the edges E The cleaning sheet provided with each packet of High Resolution Paper HR 101 cannot be used with this printer To load High Resolution Paper in the paper cassette 1 Load a stack of High Resolution Paper in the paper cassette 37 E Load the stack with the print side whiter side down E The paper cassette can hold up to 200 sheets of high resolution paper To avoid paper jams make sure the front edge of the stack is below the tabs Make sure the paper guide is snug not too tight against the left side of the stack Make sure the paper output receiver paper guide is set to the correct mark for the paper size you are using oF QQ N Check the printer driver settings for this media Print Mode Paper Size etc If you are using Windows refer to the Windows Print Guide for details If you are using a Macintosh computer refer to the Macintosh Print Guide for details To load High Resolution Paper in the sheet feeder 1 Load a stack of High Resolution Paper in the sheet feeder 1 44 E Load the stack with the print side whiter side up E The sheet feeder can hold up to 80 sheets of High Resolution Paper 64 Canon BJC 8500 User s Manual To avoid paper jams make sure the top of the stack is below the paper limit mark on the right side of the sheet feeder Make sure the paper guide is snug not too tight against the left side of the stack Ma
123. t tray extension E Ifthe upper paper cassette is not extended pull out the paper out put tray and push in the paper output tray extension Count the number of sheets you need for the print job add one and separate the strip of Banner Paper after the extra sheet L You can print on a strip up to 20 sheets long 20 1 Note 6 Make space at the back of the printer for the stack of paper to be fed into the sheet feeder a a Qa pe a S e te E g E a and other media 7 Make space in front of the printer so the printed strip of Banner Paper can hang straight over the edge of the work table Printing on paper and other media 75 10 11 Make sure the area around the front of the printer is free of obstacles that could stop the printed sheets from coming straight out of the printer Align the first sheet of paper with the right edge of the sheet feeder and slide it into the printer until it stops Adjust the position of the paper guide to the edge of the paper until it is snug not too tight Gently fold the paper down at the first crease 12 Open the application you are going to use to print 13 From the File menu select Print Then use the printer driver to set up the print job E For Paper Feed Method select Automatic Feed E For Paper Size select Banner E For Media select Plain Paper E For the number of Copies always enter 1 If you enter any other number th
124. tandard envelopes with string plastic fasteners transparent windows etc Caution Set the paper feed guide on the sheet feeder to the correct mark for the envelope size you are going to load 2 Raise the envelope guides on both sides of the sheet feeder LA Both envelope guides must be raised and locked in the up position 60 Note 3 Prepare 15 envelopes for loading by flattening them to remove air and curl 60 120 Canon BJC 8500 User s Manual 4 Check the envelopes If the envelopes are curled remove the curling 60 If the curl cannot be removed completely load the stack with the curl bending up as shown in the illustration Make sure none of the flap of each envelope is not overlapping the envelope below te c 5 fo e lt v 2 e 5 Insert the stack of envelopes into the sheet feeder with the top edge of the stack and flaps facing down 6 Check the paper output receiver Make sure the setting for envelopes is selected 1 63 Problem Paper does not eject after printing 1 To eject the last page press the RESUME button 2 Make sure your software application sends a form feed FF after every page For details refer to your software application manual Troubleshooting 121 Problem Paper jam with sheet feeder and paper cassette When a paper jam occurs the ERROR lamp lights and the printer beeps twice A paper jam could occur in Location
125. tching printer on off 26 POWER button described 21 printing Nozzle Check Pattern 96 starting test print 21 power connector described 19 power cord precautions 13 POWER lamp described 22 power source connecting to printer 25 precautions 12 requirements 25 precautions choosing a location 11 choosing power source 12 cleaning printer 13 daily 14 emergency 11 general 11 handling print media 53 lifting the printer 15 maintaining printer 13 printer power cord 13 storing print media 53 print head alignment 49 print head cleaning RESUME button 22 print heads cleaning 98 starting cleaning with RESUME button 98 printer choosing a location 11 cleaning 104 connecting to computer 23 connecting to power source 25 driver 47 drivers 7 features 6 lifting 141 maintenance 92 maintenance precautions 13 parts 16 power cord 13 installing 87 power source 12 Plain Paper precautions 11 handling printed sheets 60 selecting location 15 152 Canon BJC 8500 User s Manual switching on off 26 printer driver installing 47 installing for Macintosh 48 installing for Windows 3 1 48 installing for Windows 98 or Windows 95 47 paper output receiver described 16 installing 42 printing optimised 6 quality 7 R REPLACE button described 20 RESUME button described 22 starting print head cleaning 92 right cartridge lock lever described 20 S serial connecting to printer 24 serial in
126. te the printer manually 21 E Paper output receiver The paper output receiver receives each printed sheet as it is ejected from the printer and holds it for a few seconds before the movable flaps gently let it down on top of the stack This avoids staining between stacked sheets by allowing the sheet below to dry for a few seconds before the next sheet is stacked on top of it Before you start a print job make sure the receiver paper guide is set to the correct position for the media size you are using Receiver paper guide Paper output tray Paper output tray extension 16 Canon BJC 8500 User s Manual E Paper output tray Holds printed sheets after they are ejected from the printer and stacked by the paper output receiver The paper output tray is also the lid of the paper cassette below LA If the optional cassette is installed the cassette lid equipped with the Naz Paper output tray extension should always be installed on the paper cassette directly below the paper output receiver E Paper output tray extension Before you start a print job with large paper pull out the paper output tray extension Make sure the paper output receiver paper guide is also set to the correct position for the paper size The extension has two posi tions for large paper You can simply pull out the paper output tray exten sion A or you can also pull out the entire paper output tray paper cas sette lid with the paper output t
127. ted for printing with the print setup feature E The print mode that you are using E Whether or not a print spooling program is being used To improve printing speed try one of the following measures E Increase the amount of memory in your computer E To free more memory space use only one software application at a time in a multi task environment E Limit the number of colours used on a page E Limit the number of colours to the primary colours black cyan magenta yellow E When you are in a hurry use draft mode printing E Print drafts in black only or use draft colour mode This will speed up printing and reduce your colour BJ Cartridge ink consumption LA Be sure to review the problems associated with colour printing pe described under Troubleshooting 113 Some advice about colour printing 111 Cost and colour Printing in colour costs more than printing in black To reduce the cost of colour printing follow these guidelines E If possible do not add colour to your graphics especially fills until you are ready to print the final version of the drawing E Instead of fill you can set the option to fill coloured hatch patterns Hatch patterns require less ink for printing E Use lighter colours created with more white space For example use pink instead of dark red The printer does not produce white ink it creates lighter colours by alternating colour dots and white dots so the lighter colours consume less
128. ter emits smoke or strange noises press the POWER button immediately to turn the power off and disconnect the printer power cord from the power source Call for service immediately Choosing a location E Never use the printer in an area where flammable chemicals are present such as alcohol acetone thinner and any other volatile organic chemicals E Choose a location free of excessive shock and vibration to prevent the printer from falling Put the printer on a flat stable surface E Avoid placing the printer in a location subject to sudden or wide changes in temperature or humidity Condensation inside the printer could cause a short circuit resulting in fire or electrical shock Avoid direct sunlight Acceptable ranges Temperature 5 C 35 C 41 F 95 F Humidity 10 90 RH General precautions 11 uw _ amp oo o5 6 Vou Og S E To avoid a fire hazard never set up and use the printer on a thick carpet Set up the printer on a clean flat surface where its ventilation ports will remain unobstructed Using a power source E Never handle the printer power cord or plug when your hands are wet E Always insert the plug completely into the electrical socket E Do not set up the printer near equipment that can generate strong electro magnetic fields E The printer should not be connected to a power source shared with another electrical device E Keep the area around the power source free of all
129. terface connector described 19 sheet feeder described 18 features and restrictions 44 loading 44 supplies handling 14 storing 14 T T Shirt Transfer TR 201 described 52 top cover described 17 Transparency CF 102 described 52 handling printed sheets 72 loading in sheet feeder 71 troubleshooting blurred printing 127 colour texture poor 133 colours broken 132 colours missing 133 colours streaked 128 device time out error 136 envelopes will not feed 120 excessive curl 126 faint printing 127 garbled text graphics 134 ink on back of printed sheets 128 jams 118 lines per page not correct 135 media jam 125 misfeeds 118 paper jam 122 patchy printing 127 poor colour print quality 132 print overrunning edge of page 135 printed page does not eject 121 printer will not start 115 printing halts 137 printing slow 136 printing too light 130 problems amp solutions 115 screen printed colour mismatch 133 skew 126 smeared text image 134 staining edge of pages 133 streaked printing 127 vertical lines broken 127 Index 153 Canon CANON INC 30 2 Shimomaruko 3 chome Ohta ku Tokyo 146 8501 Japan CANON COMPUTER SYSTEMS INC 2995 Redhill Ave Costa Mesa CA 92626 U S A CANON CANADA INC 6390 Dixie Road Mississauga Ontario L5T 1P7 Canada CANON EUROPA N V P O Box 2262 1180 EG Amstelveen The Netherlands CANON UK LTD Woodhatch Reigate Surrey
130. tings for this media Print Mode Paper Size etc If you are using Windows refer to the Windows Print Guide for details If you are using a Macintosh computer refer to the Macintosh Print Guide for details Ai If you are printing addresses on the envelopes with large or thick let ters remove each envelope as it is ejected from the printer To avoide smearing the ink do not allow them to stack on the paper out put tray Note P After printing on envelopes always make sure that you lower the envelope guides on both sides of the sheet feeder If the envelope guides are raised when printing with any media other than envelopes it will cause a paper jam or misfeed Note pe f 2 fo 2 lt fo D d a and other media Printing on paper and other media 63 Printing on High Resolution Paper Use High Resolution Paper HR 101 to attain photo realistic quality in print ing photographic images E High Resolution Paper HR 101 can be loaded in the paper cassette or the sheet feeder E When you are printing with the Color BJ Cartridge BC 82 Photo always use High Resolution Paper HR 101 83 E After opening a package of high resolution paper store the unused sheets in the original package on a flat surface away from direct sunlight Always store high resolution paper in a cool location of low humidity E Always print on the whiter side of High Resolution Paper HR 101 Never touch the print
131. to hold a variety of standard paper sizes A manual feed slot is also provided on the back of the printer for hand feed ing single sheets of thick paper or special media The total plain paper supply capacity of the printer is 350 sheets 100 sheets in the sheet feeder and 250 sheets in the universal paper cassette If the optional universal paper cassette is installed it can supply an addi tional 250 sheets for a total of 600 sheets Large ink supply The large ink tanks can deliver more printed pages The black ink tank can print up to approximately 1 000 pages 1500 characters of normal A4 text before replacement and the colour ink tank four colours can print approximately 500 sheets of A4 pages with about 7 5 coverage Canon BJC 8500 User s Manual E Versatile paper supply The universal cassette can be adjusted to accept a variety of standard paper sizes Paper and other media can be loaded in the sheet feeder cas sette either vertically or horizontally for standard Portrait or Landscape printing This versatility greatly extends the possibilities for printing desktop publishing and graphic advertising that require large paper sizes E Windows or Macintosh Printer drivers are provided on one CD ROM for Windows 3 1 Windows 95 and Windows 98 as well as for the Macintosh The printer is also equipped with a standard IEEE parallel printer port for Windows users and an RS422 Standard serial printer port for Macintosh users
132. trans parencies do not absorb ink well and this causes the ink to run and smear E Always handle Transparencies by the edges Never touch the surface of the Transparency E After opening a package of transparencies store the unused sheets in the original metallic package on a flat surface away from direct sunlight Always store transparencies in a cool location of low humidity E You can print on either side of a transparency To load Transparencies in the sheet feeder 1 Load a stack of Transparencies in the sheet feeder 44 o 2 6 2 z 3 d E E a and other media E The sheet feeder can hold up to 50 transparencies E You can print on either side of this media E We recommend loading one sheet of plain paper behind the last transparency in the stack Printing on paper and other media 71 oF QQ N To avoid paper jams make sure the top of the stack is below the paper limit mark on the right side of the sheet feeder Make sure the paper guide is snug not too tight against the left side of the stack Make sure the paper output receiver paper guide is set to the correct mark for the paper size you are using Check the printer driver settings for this media Print Mode Paper Size etc If you are using Windows refer to the Windows Print Guide for details If you are using a Macintosh computer refer to the Macintosh Print Guide for details To handle printed Transparencies 1 2 Start printing
133. ubble Jet Paper and High Resolution Paper can be fed from the paper cassette Other media must be fed with the Note sheet feeder or from the manual feed slot Troubleshooting 119 Make sure the paper size you are using can be loaded in the paper cas sette t 56 LA A5 and smaller paper sizes cannot be fed from the paper cassette Note 8 Make sure the paper guides are set to the correct marks for the media you are using 9 Make sure the paper cassette is not overloaded Check the top of the stack of paper in the paper cassette and make sure that it is not higher than the load limit mark on the paper cas sette Remove paper if the stack is higher than the mark 10 Press down on the stack and release it to confirm that it bounces back smoothly If this movement is not smooth adjust the horizontal paper guide so it is not so tight against the side of the stack 11 Make sure both corners of the front of the stack are below the tabs 1 2 Insert the paper cassette and paper output receiver in the printer 1 3 Confirm that the paper cassette is inserted all the way into the printer Push in the cassette to make sure that it is securely inserted in the printer Problem Envelopes will not feed Load only European DL or U S Commercial 10 envelopes in the sheet feeder Envelopes must be fed from the sheet feeder Never attempt to feed envelopes manually or from the paper cassette Never attempt to feed non s
134. uez House 152 Wireless Road Bangkok 10330 Thailand TEL 66 2 6514000 FAX 66 2 6514095 Web page http www canon asia com United Kingdom Canon UK Ltd Woodhatch Reigate Surrey RH2 8BF United Kingdom For technical support please contact Canon Helpdesk P O Box 431 Wallington Surrey SM6 OXU United Kingdom TEL 08705 143723 Calls may be recorded FAX 08705 143340 For sales enquiries please call on 0121 666 6262 United States Canon Computer Systems Inc 2995 Redhill Ave Costa Mesa CA92626 5048 U S A TEL 1 800 423 2366 FAX 714 438 3099 Web page http www ccsi canon com Troubleshooting 139 to p e e v w Q S g Appendices Appendix A Installing removing the optional cassette Installing the optional paper cassette Follow this procedure to install the optional lower paper cassette LA The optional cassette must be purchased separately Note Prepare a flat open location where two people can lift and move the printer 2 If the printer paper support is up push it down 3 Switch off the printer Disconnect the power cord and printer cable at the back of the printer 4 Remove the paper output receiver and paper cassette and set them aside 5 Set the base of the optional cassette on the floor or a low table with the round holes facing toward you and the square holes facing away Ai The release butto
135. urs during manual feeding the printer beeps twice and the ERROR lamp lights orange Make sure you are using the correct feed method for the media 55 E Envelopes and Banner Paper cannot be loaded manually E Paper thicker than 0 25 mm cannot be loaded manually E A5 and B5 size paper cannot be loaded manually for long edge feed landscape orientation Make sure you are performing manual feeding correctly Align the left edge of the sheet with the left side of the manual feed slot insert the sheet into the printer until it stops and hold it for about two or three seconds until the printer pulls it into the feed slot then release it E Open the front cover If the sheet is feed correctly you will see about 1 mm of the top edge of the sheet If the top edge is not straight press the paper release lever remove the sheet and try again E If you are loading a Fabric Sheet you will not see the top edge of the sheet 1 mm Review the correct procedure for feeding this media 78 Troubleshooting 125 Problem A3 B4 large size paper skews or jams in sheet feeder At high humidity large paper like A3 or B4 size paper may skew or jam dur ing feeding from the sheet feeder 1 Load fewer sheets in the sheet feeder 2 Lower the paper rest and let the loaded sheets hang over the back of the sheet feeder 3 Restart the print job and try again Follow these guidelines for storing and handling print media E Avoid using the print
136. w moments to complete Never switch off the printer by disconnecting the power cord Always press the POWER button to switch the printer off If power Caution jis Cut off by disconnecting the power plug the print heads will not return to the home position and will dry out 26 Canon BJC 8500 User s Manual Installing the BJ Cartridges This section describes how to install the BJ Cartridges in the printer The BJ Cartridges must be installed in the printer before you install the ink tanks L Two BJ Cartridges must always be installed in the cartridge holder Note This printer employs two BJ Cartridges the Black BJ Cartridge BC 80 and the Color BJ Cartridge BC 81 An additional BJ Cartridge the Color BJ Cartridge BC 82 Photo is also available to replace the Black BJ Cartridge BC 80 for special print jobs Black BJ Cartridge Color BJ Cartridge Color BJ Cartridge BC 80 BC 81 BC 82 Photo Always follow these important guidelines regarding BJ Cartridges E Never attempt to install a BJ Cartridge of another manufacturer E Each BJ Cartridge is equipped with slots to hold specially designed ink tanks You must always use the correct ink tanks for the BJ Cartridges E The Color BJ Cartridge BC 82 Photo holds three ink tanks Cyan Black Magenta This cartridge is designed to deliver photo realistic prints of photographic images on High Resolution Paper HR 101 For details about the driver settings for this s
137. with the operation panel 98 Ai Remove an ink tank only after it has run out of ink To avoid printing problems do not remove ink tanks unnecessarily ote 1 Press the POWER button to turn on the printer ERROR e O mresume 92 Canon BJC 8500 User s Manual 2 Open the top cover Press the REPLACE button near the centre of the printer The cartridge holder moves to the left side of the printer 3 Remove the empty ink tank from the BJ Cartridge Push in on the plas tic lock on the ink tank to release it then lift it up out of the BJ Cartridge 9 2ueUDSUIeW 4 7Ulld 93 Printer maintenance Note the type of ink tank you have removed and select an identical replacement 6 Discard the empty ink tank immediately Never attempt to refill and reuse an empty ink tank Caution 7 Pick up the new ink tank and remove the shrink wrap and orange pro tective cap Grip the end of the orange film strip and pull it away to tear open the shrink wrap Make sure you remove all the shrink wrap from the ink tank Do not remove this label While pressing on the orange protective cap turn it in the direction of the arrow After you remove the protective cap discard it immedi ately 94 Canon BJC 8500 User s Manual 8 Insert the new ink tank into the empty slot of the BJ Cartridge Press down gently on the top of the ink tank until you hea
138. with your software application Remove each printed sheet from the paper output tray as it is ejected from the printer Do not allow printed Transparencies to stack up on the paper output tray Before you handle the printed sheets allow the ink to dry thoroughly Drying requires about 15 minutes After the Transparencies have dried cover the printed side with a sheet of plain paper to prevent the printed sheets from sticking together If you intend to store the printed Transparencies in a clear plastic fold er insert one sheet of plain paper between the plastic cover and the printed surface of the transparency to prevent the cover and printed surface from sticking together 72 Canon BJC 8500 User s Manual Printing on High Gloss Photo Film High Gloss Photo Film HG 201 is specially designed to reproduce photo graphic images with photo realistic quality in lustrous colour For superior print quality use the Color BJ Cartridge BC 82 Photo 83 E Before you use High Gloss Photo Film HG 201 read all the precautions printed on the packet E Always print on the glossy side of High Gloss Photo Film HG 201 To load High Gloss Photo Film in the sheet feeder 1 Load one sheet of High Gloss Photo Film in the sheet feeder 44 E Raise the paper support before you load the sheet E High Gloss Photo Film HG 201 must be loaded one sheet at a time E Make sure the glossy side is up when you load the sheet in the sheet feeder Pri
139. y Photo Cards FM 101 69 Glossy Photo Paper GP 301 66 High Gloss Photo Film HG 201 73 High Resolution Paper HR 101 64 Plain Paper 59 print media table 55 Transparency CF 102 71 M Macintosh connecting printer to 24 print guide 8 printer driver 7 serial connector on printer 19 maintenance print quality 96 printer 92 manual feed slot described 19 media Banner Paper 52 74 Bubble Jet Paper LC 301 52 Color BJ Cartridge BC 82 Photo 83 Fabric Sheet FS 101 52 Glossy Photo Cards FM 101 68 Glossy Photo Paper GP 301 65 Index 151 handling and storing 53 High Gloss Photo Film HG 201 52 High Resolution Paper HR 101 52 Plain Paper 52 printing area 57 quick reference table for loading 55 T Shirt Transfer TR 201 52 tips on selecting 109 Transparency CF 102 52 N Nozzle Check Pattern content described 97 printing with POWER button 96 0 operation panel described 16 optional paper cassette installing 140 P paper large sizes 7 paper supply 6 paper cassette adjusting length 38 described 17 installing optional paper cassette 140 loading 37 loading restrictions 37 paper guide described 18 paper limit mark described 18 paper output tray described 17 paper output tray extension described 17 paper release lever described 20 paper rest described 18 parallel cable connecting to printer 23 parallel interface connector described 19 photo ink tanks power swi
140. you are using Windows 3 1 in the Program Manager double click in this order the Main group Control Panel and Printers icon Choose BJC 8500 from the list of installed printers and click the Setup button The Main dialog appears Click the Control button If you are using a Macintosh open the File menu and select Page Setup In the Page Setup dialog click the Utilities button 3 Click the second button to the right of Test Prints Windows dialog SE Drai Cem Dane cere Ehi C f eee Haran oleae sie ajj D ze det a es 3o Dc cw fe BE v as Bes bas eae ey Macintosh dialog Cama suc eaon erinter UII vernon Z 1 Bel Setting up and using the printer 49 Read the message Make sure at least two sheets of A4 or Letter size paper are loaded in the sheet feeder When you are ready click the OK button Read the next message and click the OK button The first test pattern prints If the pattern has printed click the Yes button to close the Print Head Alignment message If the pattern has not printed click No Check the printer and start the procedure again Check the three patterns on the test print A B and C For each pattern note the number where the lines perfectly overlap and appear as one line In the Print Head Alignment dialog click the arrows on the boxes to enter the numbers for A B and C When you are finished click the OK button Windows dialog P

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