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ZP502 User Manual
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1. the cursor stay at lt gt Static with Soft2 Save pressed the screen shows Saved and then shows the current net mode RLS ar a o 9 Press CS or Soft3 Quit thrice return to main interface and at this time the phone is trying to change to Static mode Press li button the screen shows Static the screen shows the IP address and gateway which were set just now 1f the phone could display the right time 1t shows that Static IP mode takes effect Setting DHCP mode l A then press lil twice chooses Network Then press OK or Soft2 Enter the screen will show WAN 2 Press OK or Soft2 Enter to show Net Mode Select DHCP Press Soft2 Save with saved shown screen will jump to show the current net mode GIES a E l 3 Press GS or Soft3 Quit thrice back to main interface and at this time phone is yla OD ZP502 User Manual trying to change to DHCP mode Press A al until the phone shows DHCP Ifthe screen shows the IP address and gateway which were set just now it shows that DHCP mode takes effect 10 yla OD ZP502 User Manual 3 ZP502 s basic operation 3 1 Answer calls ZP502 will ring to indicate you when there is call incoming below is ways to answer call Answer with hook off Take handset you can talk directly You can just hang up to finish talk O Answer with hands free 2 Press 3 to begin talking Press again to finish talk O
2. You can also refer to 3 2 1 Network setting to speed setting your network Obtain DNS server Select it to use DHCP mode to get DNS address if you don t select automatically it you will use static DNS server The default is selecting it Static IP Address 192 168 1 179 255 255 255 0 192 168 1 1 202 96 134 133 202 96 128 68 If you use static mode you need set it IP Address Input the IP address distributed to you Netmask Input the Netmask distributed to you Gateway Input the Gateway address distributed to you Set DNS domain postfix When the domain which you input can DNS Domain not be parsed phone will automatically add this domain to the end of the domain which you input before and parse it again Primary DNS Input your primary DNS server address Alter DNS Input your standby DNS server address PPPOE Server TE Password freee OOOO If you uses PPPoE mode you need to make the above setting PPPoE Server It will be provided by ISP Username Input your ADSL account Password Input your ADSL password 20 yla OD ZP502 User Manual Notice 1 Click Apply button after finished your setting IP Phone will save the setting automatically and new setting will take effect 2 If you modify the IP address the web will not response by the old IP address Your need input new IP address in the address column to logon in the phone No 3 If networks ID which is DHCP server distributed is same as
3. PHONE BooK Maneo ka Phonebook Table a ee Add Phone Book aie Phone Book Option Phone Book Field name explanation ind ame aber Shows the detail of current phonebook Name Shows the name corresponding to the phone number Number Shows the phone number 40 ZOD ZP502 User Manual Ring Type Shows the ring type of the incoming call Click Modify to change the selected information and click the Delete to delete the selected record Notice the maximum capability of the phonebook is 500 items 4 3 4 5 Function Key PHONE EN BSS ea EENT EMAR FUNCTIONKEY Interface Configuration E o ao nance Eo APPLY Function Key Setting F_MWI Function Key Field name explanation Contrast Set contrast of screen Luminance Set luminance of screen To listening record in server we defined the function key MWI Number F10 After you set it you can pick up or hands free then press K J to listen record in server Function Key Setting aoo pemes O T T T moo margas y Ea mary es y T T Line select SIP1 SIP2 SIP3 Dial peer or IAX2 in function key type After you set it you 41 yla OD ZP502 User Manual pick up handset or hands free press this function key then you can use the corresponding IP line Memory Key you can set a number for each memory key After set it you can dial the number you set by pressing this memory key Key event function mode
4. ZYCOO ZP502 IP PHONE User Manual V1 1 The information contained in this document is subject to change at any time without orior notification Specifications of the product are subject to change at any time without notice If you want to learn more info about our product please visit our web WWW ZYCOO COM yla OD ZP502 User Manual Safety Notices Please read the following safety notices before installing or using this phone They are crucial for the safe and reliable operation of the device O Please use the external power supply that is included in the package Other power supplies may cause damage to the phone affect the behavior or induce noise O Before using the external power supply in the package please check with home power voltage Inaccurate power voltage may cause fire and damage O Please do not damage the power cord If power cord or plug is impaired do not use it it may cause fire or electric shock O The plug socket combination must be accessible at all times because it serves as the main disconnecting device O Do not drop knock or shake it Rough handling can break internal circuit boards O Do not install the device in places where there is direct sunlight Also do not put the device on carpets or cushions It may cause fire or breakdown O Avoid exposure the phone to high temperature below 0 C or high humidity Avoid wetting the unit with any liquid O Do not attempt to open it No
5. Conf to make calls mode in conference mode If user wants to stop conference user can press Soft Split User must enable call waiting and three way call first Note the server that user uses must support RFC3515 or it might not be used E Alert Transfer Fr T During the talk press fell or Soft2 Transf firstly then press Soft2 Send after inputting the T Trans number that you want to transfer You are waiting for connection now press Trans or Soft2 Transf and the transfer will be done To use this feature you need enable call waiting and call transfer first 3 5 Call hold Hold During talking user could press co to hold the current call Press again to return the call or switch the call active 3 6 3 way conference call User can press Softl Conf to dial the line2 press Soft Answer to answer the call directly if this call is from line2 during talking with linel After line2 connect user can press Soft2 Conf to enter into conference mode To back to linel from conference please press Softl Split to end RLS gt the call please press Soft3 Close or me RS 3 7 Switchboard Operator feature User can press Soft Conf to dial the line2 press Soft Answer to answer the call directly if this call is from line2 during talking with linel After line2 connect user can press Softl Switch 13 LEX OD ZP502 User Manual Trans to select which line you prefer to t
6. 45 ZP502 User Manual MAINTENANCE Po Mac Marat Meso wim ACCOUNT Museen Set Keyboard Password Account o Account Configuration Field name explanation Keyboard Password Set the password for entering the setting menu of the phone by the phone s key board The password is digit User Name User Level tmnt st O ee This table shows the current user existed User Name Set account user name User Level Set user level Root user has the right to modify configuration General can only read Password Set the password Confirm Confirm the password Select the account and click the Modify to modify the selected account and click the Delete to delete the selected account General user only can add the user whose level is General 4 3 5 6 Reboot MAINTENANCE NANO E Ma Ml Mi REBOOT Reboot Phone Press the Reboot button to reboot Phone 46 ZOD ZP502 User Manual If you modified some configurations which need the phone s reboot to be effective you need click the Reboot then the phone will reboot immediately Notice Before reboot you need confirm that you have saved all configurations 4 3 6 Security 4 3 6 1 MMI Filter SECURITY MMI FILTER Macan iin Cue avr MMI Filter Table er T 192 168 1 15 192 168 1 20 MMI Filter Table Set sem Ooo e O o o MMI Filter Table Set C MMI Filter MMI Filter User could make some device own IP which is pre speci
7. E Register Server 192 168 1 2 il 2113 2113 O HHR ae 8 gt m S EE E 5 EU a Display detailed information that you manual config Choose DHCP MODE click NEXT Jcan config SIP default SIP1 simply also can browse too Click BACK can return to the last page Like Static IP MODE Choose PPPoE MODE click NEXT can config the PPPoE account password and SIP default SIP1 simply also can browse too Click BACK can return to the last page Like Static IP MODE PPPOE Set PPPOE Server ANY PPPoE Server It will be provided by ISP Username Input your ADSL account Password Input your ADSL password Notice Click Finish button after finished your setting IP Phone will save the setting automatically and reboot After reboot you can dial by the SIP account 4 3 1 3 Call Log You can query all the outgoing through this page BASIC Baruca Pues CALL LOG Binge Call information Call Log Field name explanation Start Time Display the start time of the outgoing record Last Time Display the conversation time of the outgoing record Called Number Display the account protocol line of the outgoing record 4 3 1 4 MMI SET 18 ZP502 User Manual BASIC Bo status wizaro caticoc taa SET Language Selection Language Set English Greeting Message Set Greeting Message VOIP PHONE APPLY Version VOIP PHONE 1 7 90 72 Jul 8 2009 17 41 28 MMI SET Field name explanatio
8. Remark O You can set speed dial function by Memory Key mode For example you need set speed dial 8000 via sip 1 Select memory key in F4 s function key type then fill 8000 W1 f in the corresponding right table O You can set shortcut key of pbook redial DND MWI call forward or callers by Key Event mode in function key type Select key event in function key type then fill F PBOOK F REDIAL F DND F MWI F CFWD or F CALLERS in the corresponding right table For example 4 3 5 Maintenance 4 3 5 1 Auto Provision MAINTENANCE AUTO PROVISION Mc Mo MO a Musson 8 Auto Update Setting Config te Mame Update Mode E Auto Provision Field name explanation Current Config Version Show the current config file s version Server Address Set FTP TFTP HTTP server IP address for auto update The address can be IP address or Domain name with subdirectory Username Set FTP server Username System will use anonymous if username keep blank Password Set FTP server Password Config File Name Set configuration file s name which need to update System will use 42 yla OD ZP502 User Manual MAC as config file name if config file name keep blank For example 000102030405 Config Encrypt Key Input the Encrypt Key if the configuration file 1s encrypted Protocol Type Select the Protocol type FTP TFTP or HTTP Update Interval Time Set update interval time unit 1s hour Different update modes 1 Disable
9. and disables the DiffServ then system will not distinguish the voice and data all packets will use the Voice VLAN ID as the tag 3 Startup VLAN if set Voice Data VLAN differentiated as tag differentiated and enables the DiffServ then system will distinguish the voice and data and add the VLAN ID each other 4 Startup VLAN if set Voice Data VLAN differentiated as data untagged then the packet of 23 LEX OD ZP502 User Manual the signal voice will use the Voice VLAN ID as the tag but the data packets will not take the VLAN tag 5 If Disable the VLAN regardless to set the Voice Data VLAN differentiated or not all packets will not take the VLAN tag If enable the DiffServ all packets will only take the DiffServ value 6 One must to notice enable the VLAN ID Check Enable that is default If enable it the phone will match the VLAN ID strictly When others VLAN ID not match with us the packets will discard Contrarily the phone will accept the packets with the distinct VLAN ID 7 You must gain the IP with the Static mode when you set VLAN otherwise can t gain the IP in the VLAN and also can not dial with point to point 4 3 2 4 Service Port You can set the port of telnet HTTP RTP by this page NETWORK RS ES ELER SERICE PORT BSE ME SS SERVICE PORT Field name explanation set web browse port the default is 80 port if you want to enhance HTTP Port system safety you d better change it into non 80 standard
10. belong to the phone If select it the phone will auto answer when there is an incoming call Select it or not to Enable or disable Use Record Server The phone will hang up and return to standby automatically at hands free mode Set Add Delete Black list If user does not want to answer some phone calls add these phone numbers to the Black List and these calls will be rejected x and are wildcard x means matching any single digit for example 4xxx expresses any number with prefix 4 which length is 4 will be forbidden to dialed out DOT means matching any arbitrary number digit for example 6 expresses any number with prefix 6 will be forbidden to dialed out if user wants to allow a number or a series of number incoming he may add the number s to the list as the white list rule the configuration rule is number for example 123456 or 1234xx Black List 4119 Means any incoming number is forbidden except for 4119 Note End with DOT when set up the white list Set Add Delete Limit List Please input the prefix of those phone numbers which you forbid the phone to dial out For example if you want to forbid those phones of 001 as prefix to be dialed out you need input 001 in the blank of limit list and then you can not dial out any phone number whose prefix is 001 x and are wildcard x means matching any single digit for example 4xxx expresses any number with prefix 4 which length is 4 will be forbidden to dial
11. dials 11 digit numbers started with from 135 to 139 the phone will send out 0 plus the dialed numbers automatically Use this phone you can realize dialing out via different lines without switch in web interface 33 ZP502 User Manual VOIP cme Mr ME DIAL PEER Dial Peer Table Number pestination Port mode alias Suffix oelLength ass roza ii9 oeo SIP noalias fro suti 0 roo on fsm frevoro fro suti fa iamo Jooo foso se foaaso fno suti o 1315 90000 fo 0 00 s060 sP foa fro suti o Add Dial Peer Phone Number Destination optional Port optional Cal mode ASS Suffix optional AAA AAA Delete Length optional Dial Peer Option DIAL PEER Field name explanation There are two types of matching conditions one 1s full matching the other is prefix matching In the Full matching you need input your desired phone number in this blank and then you need dial the Phone number phone number to realize calling to what the phone number is mapped In the prefix matching you need input your desired prefix number and T then dial the prefix and a phone number to realize calling to what your prefix number 1s mapped The prefix number supports at most 30 digits Set Destination address This is optional config item If you want to Destination set peer to peer call please input destination IP address or domain name If you want to use this dial rule on SIP2 line you need input 255 255 255 255 or 0 0 0 2 in 1t
12. items Through this web page you could set up and enable disable firewall with input output rules System could prevent unauthorized access or access other networks set in rules for security Firewall is also called access list is a simple implementation of a Cisco like access list firewall It supports two access lists one for filtering input packets and the other for filtering output packets Each kind of list could be added 10 items We will give you an instance for your reference Cl In_access Enable Cl Out access Enable Field name explanation In access enable Select it to Enable in access rule out access enable Select it to Enable out_ access rule Input Output Specify current adding rule by selecting input rule or output rule Deny Permit Specify current adding rule by selecting Deny rule or Permit rule Protocol Type Filter protocol type You can select TCP UDP ICMP or IP 48 ZOD ZP502 User Manual Port Range Set the filter Port range Src Addr Set source address It can be single IP address network address complete address 0 0 0 0 or network address similar to 0 Des Addr Set the destination address It can be IP address network address complete address 0 0 0 0 or network address similar to Set the source address mask For example 255 255 255 255 means Src Mask just point to one host 255 255 255 0 means point to a network which network ID is C type Set the destination address mask For
13. means no update Update Mode 2 Update after reboot means update after reboot 3 Update at time interval means periodic update 4 3 5 2 Syslog Config Syslog is a protocol which is used to record the log messages with client server mechanism Syslog server receives the messages from clients and classifies them based on priority and type Then these messages will be written into log by some rules which administrator can configure This is a better way for log management 8 levels in debug information Level 0 emergency This is highest default debug info level You system can not work Level 1 alert Your system has deadly problem Level 2 critical Your system has serious problem Level 3 error The error will affect your system working Level 4 warning There are some potential dangers But your system can work Level 5 notice Your system works well in special condition but you need to check its working environment and parameter Level 6 info the daily debugging info Level 7 debug the lowest debug info Professional debugging info from R amp D person At present the lowest level of debug information send to Syslog is info debug level only can be displayed on telnet MAINTENANCE Nemec SYSLOG elaca Meuse a Musee Syslog Set 0 0 0 0 e APPLY Syslog Configuration Field name explanation Server IP Set Syslog server IP address Server Port Set Syslog server port MGR Log Level Set the le
14. of forward Press this key in calling mode you can hear the other side and the other side can not hear you Here is Three SIP lines user could select any one to make the call if it has been registered Turn down or turn up the volume by pressing these two keys 1 In the hook off hands free mode use the key to dial the last call number 2 In stand by mode it has a function to check the OUTGOING CALL Make the phone into hands free mode If the light blinking indicate the phone has missed call Users could store their commonly used number in these keys and call for them as speed dial Keys combination include functions such as SMS SDial Memo Answer Conf enter save quit edit redial and so on LIC 1 4 Port for connecting Port Port name Power switch WAN LAN Handset Headset Headset ZP502 User Manual description Input SV AC 1A 10 100M Connect 1t to Network 10 100M Connect 1t to PC Port type RJ 9 connector Port type RJ 9 connector Port type 3 5mm jack ZP502 provide two Ethernet ports and a power adaptor Also has two headset interfaces with RJ 9 port and 3 5mm jack Please refer to safety notes of this manual carefully before power adaptor is connected yla OD ZP502 User Manual 2 Initial connecting and Setting 2 1 Connect the phone 2 1 1 Connect to network Step 1 Connect the IP Phone to the corporate IP telephony network Before you connect the pho
15. port Example The IP address is 192 168 1 70 and the port value is 8090 the accessing address is http 192 168 1 70 8090 Telnet Port Set Telnet Port the default is 23 You can change the value into others Example The IP address is 192 168 1 70 the telnet port value is 8023 the accessing address 1s telnet 192 168 1 70 8023 RTP Initial Port Set the RTP Initial Port Itis dynamic allocation RTP Port Quantity Set the maximum quantity of RTP Port the default is 200 Notice 1 You need save the configuration and reboot the phone after set this page 2 If you modify the port of Telnet and HTTP you would better set the value more than 1024 because the port value less than 1024 is system port reserved 3 if you set 0 for the HTTP port it will disable HTTP service 4 3 2 5 DHCP SERVER 24 ZP502 User Manual NETWORK TOO ME Peers Maa DHCP SERVER ME DHCP Leased Table DHCP Lease Table a lan 192 168 10 1 192 168 10 30 1440 255 255 255 0 192 168 10 1 192 168 10 1 DHCP Lease Table Setting besetene PO TO mu NN Gateway E DHCP Lease Table Delete DNS relay Setting DHCP SERVER Field name explanation DHCP Leased Table IP MAC mapping table If the LAN port of the phone connects to a device this table will show the IP and MAC address of this device DHCP Lease Table lan 192 168 10 1 192 168 10 30 1440 255 255 255 0 192 168 10 1 192 168 10 1 Shows the DHCP Lease Table the unit of Lease time is Minu
16. server automatically need not to input this information artificially 5 PPPoE In this mode your must input your ADSL account and password You can also refer to 3 2 1 Network setting to speed setting your network Choose Static IP MODE click NEXT can config the network and SIP default SIP1 simply also can browse too Click BACK can return to the last page soom O Primary DNS 202 g8 134 133 Alter DNS 202 96 128 68 Static IP Address Input the IP address distributed to you Netmask Input the Netmask distributed to you Gateway Input the Gateway address distributed to you DNS Domain Set DNS domain postfix When the domain which you input can not be parsed phone will automatically add this domain to the end of the domain which you input before and parse it again Primary DNS Input your primary DNS server address Alter DNS Input your standby DNS server address SIMPLE SIP SET Display Name Server Address 192 168 1 2 Fhone Number 2113 Enable Register Display Name Set the display name Server Address Input your SIP server address Server Port Set your SIP server port User Name Input your SIP register account name Password Input your SIP register password Phone Number Input the phone number assigned by your VOIP service provider Enable Register Start to register or not by selecting it or not 17 ZX ZP502 User Manual 2 A Static Static IP Address 192 168 1 179 192 168 1 1 DISS FEIR
17. trying to change to PPPoE mode Press hi for checking the status If the screen shows Negotiating it shows that the phone is trying to access to the PPPoE Server if it shows an IP address then the phone has already get IP with PPPoE Setting Static IP mode static ADSL Cable or no PPPoE DHCP network Prepare the network s parameters first such as IP Address Net mask Default Gateway and DNS server IP address If you don t know this information please contact the service provider or technician of network 2 A then press lil twice chooses Network Press OK or Soft2 Enter LCD screen will display WAN 3 Press OK or Soft2 Enter then choose Static 4 Press Soft Edit and screen will show IP then press Soft1 Del to delete Input your IP address and press Soft2 Save to save what you input After Saved shown the screen will jump to show the Net mask information 5 Press Softl Del to delete Input your Net mask and press Soft2 Save After Saved shown the screen will jump to show the Gateway information 6 Press Softl Del to delete Input your gateway and press Soft2 Save After Saved shown the screen will jump to show the DNS information 7 Press Softl Del to delete Input your DNS server address and press Soft2 Save After Saved shown the screen will return to show IP information 8 Press Soft3 Quit once the screen shows Net Mode
18. 5 X205 X 75mm 6 1 2 Voice features SIP supports 3 SIP servers Oo Support SIP 2 0 RFC3261 and correlative RFCs e Codec G 711A u G 723 1 high low G 729a b G 722 G 722 1 G 726 O Echo cancellation G 168 Compliance in LEC additional acoustic echo cancellation AEC can reach 96ms max filter length in hands free mode Support Voice Gain Setting VAD CNG Support full duplex hands free SIP support SIP domain SIP authentication none basic MD5 DNS name of server Peer to Peer IP call Oo Automatically select calling line if one line can t be connected the phone can automatically switch to other line to call O DTMF Relay support SIP info DTMF Relay RFC2833 e SIP application SIP Call forward transfer blind attended hold waiting 3 way talking Exchange sms pickup joincall redial unredial vport O Call control features Flexible dial map hotline empty calling No reject service black list for reject authenticated call limit call no disturb caller ID Flexible deer peer rule O Support phonebook 500 records Incoming calls outgoing calls missing calls Each supports 100 records Oo Support conference on server Oo Support IAX2 Oo Phonebook supports vcard standard o 12 24 hours time display O Support daylight saving time Oo Support path gruu 55 yla OD ZP502 User Manual Support SIP Privacy Support SMS Support Memo Support WMI Support Speed dial Support Alarm clock 6 1 3 Net
19. Answer with headset Sy Press E to answer the call 1f the phone detect headset LED will turn to green when you press j RLS 3 again the phone change to speaker mode You may press or Soft3 Close to finish the call O Using hands free instead of handset during a talk Sy Press E and hook on the handset when you use handset to speak and want to change to use Sy hands free to speak Press 3 again to finish talk O Using handset instead of hands free during a talk Hook off the handset when you want to use hands free to speak and want to change to use handset Just hook on to finish talk 3 2 Place calls O Using handset Hook off screen will show the current using line or you could press key L1 L3 to select after getting dialing tone you could begin to dial number After finishing it press and ZP502 will send the number and call the number When you hear a ring back tone and screen shows the callee s number it shows that the person you called is ringing If callee answers the call you can begin to talk and your phone will keep showing callee s number and counting time Just hang up to finish talk O Using hands free Sy Press 3 screen will show the current using line or you could press key L1 L3 to select after getting dialing tone you could begin to dial number After finishing it press and ZP502 will yla OD ZP502 User Manual send the number and call the number When you hear a ringback tone and screen
20. N IP Shows the current VPN IP address YPN Mode UDP Tunnel O L2TP C Enable PN Select UDP Tunnel VPN Tunnel or VPN L2TP You can choose only one for current state After you select it you d better save configuration and reboot your phone Enable VPN Select 1t or not to enable or disable VPN UDP Tunnel YPN Server Addr 0 0 0 0 YPN Server Port ao Server Group ID YPN Server Area Code 12345 VPN Server Addr Set VPN Server IP Address VPN Server Port Set VPN Server Port MJ T YPN Server Addr p YPN User Name VPN Server Addr Set VPN L2TP Server IP address VPN User Name Set User Name access to VPN L2TP Server VPN Password Set Password access to VPN L2TP Server 4 3 7 Logout ZP502 User Manual System Logout Press the Logout button to Logout Phone Click Logout and you will exit web page If you want to enter 1t next time you need input user name and password again 5 Configuration via Keypad 5 1 Keypad introduction Y User can browse modify or cancel via screen menu by using MAN and O Use need input password default 123 when login the menu system config 5 2 Menu Tree Menu Tree List 54 yla OD ZP502 User Manual 6 Appendix 6 1 Specification 6 1 1 Hardware Adapter Input 100 240V Ta Idle 2 5W Active 2 8W LCD Size 128 64 dot matrix LCD Operation Temperature 0 40 C Relative Humidity 10 65 CPU 128M 2 Dimension Lx W x H 11 6X8X3 in 29
21. P configurations so phone could access to network as long as there is DHCP server in it If there is no DHCP server available phone has to be changed WAN network setting to Static IP or PPPoE RLS Note during setting network parameter in menu Please don t press the CS key or else the phone will not save the configuration and will return to standby interface Setting PPPoE mode for ADSL connection 1 Get PPPoE account and password first nn 2 A and press ll twice screen will show Network Then press Soft2 Enter or OK the LCD screen will display WAN 3 Press Soft2 Enter then pressi ad choose PPPoE 4 Press Softl Edit the screen will display Account The screen will show the current account information Press Soft Del to delete it then input your PPPoE account and press Soft2 Save With saved displayed screen will jump to password settings 5 Press Soft2 Edit again then input your PPPoE password and press Soft2 OK With Saved displayed screen will display the current password and confirm you need input the password again after confirm press soft2 OK to save the Account and password ZK OD ZP502 User Manual 6 Press Soft3 Quit once return to Net Mode Press Soft2 Save the screen will show Saved and then jump to show the current net mode RLS a a a 7 Press CS or Soft3 Quit thrice return to standby at this time the phone is
22. SIP3 into 0 0 0 3 Port Set the Signal port the default is 5060 for SIP Alias Set alias This is optional config item If you don t set Alias it will show no alias Note There are four types of aliases 1 add xxx it means that you need dial xxx in front of phone number which will reduce dialing number length 2 all xxx 1t means that xxx will replace some phone number 3 del It means that phone will delete the number with length appointed 4 Rep It means that phone will replace the number with length and number appointed 34 LIC ZP502 User Manual You can refer to the following examples of different alias application to know more how to use different aliases and this dial rule Call Mode Suffix Select different signal protocol SIP or IAX2 Set suffix this is optional config item It will show no suffix if you don t set it Delete Length Set delete length This is optional config item For example if the delete length is 3 the phone will delete the first 3 digits then send out the rest digits You can refer to examples of different alias application to know how to set delete length Examples of different alias application Set by web Phone Number Destination optional Port optional all 33334444 0 Suffix optional Delete Length optional SSS Alias optional Call Mode Delete Length optional Phone Number i R explanation You need set phone number Destination Al
23. alue Voice 802 1P Priority Data 802 1P Priority QoS Configuration explanation Before select it to enable VLAN you need enable Bridge mode in LAN config Enable VLAN ID check by selecting it After enable VLAN ID check if VLAN ID of a data package is not the same with the phone s or a data package do not have VLAN ID the data package will be discarded After enable VLAN system will set packets with different type of VLAN ID Undifferentiated means after using VLAN both VoIP packets and other data packets will use the voice VLAN ID tag differentiated means after using VLAN VolP signal and voice packets will add voice VLAN ID and other data packets will add data VLAN ID data untagged means after using VLAN only VoIP packets will add voice VLAN ID Other data packets will not use VLAN Select it or not to Enable or disable DiffServ Set DiffServ value the common value is 0x00 Specify 802 1P Priority of voice signal data package Set 802 1p of data VLAN Non VoIP data such as http telnet ping etc will use this value to set VLAN package Voice VLAN ID Set VLAN ID of voice signal data package Data VLAN ID Set 802 1q of data VLAN ID Non VoIP data such as http telnet ping etc will use this value to set VLAN package NOTICE 1 Startup VLAN if set Voice Data VLAN differentiated as Undifferentiated all packets will use the Voice VLAN ID as the tag 2 Startup VLAN if set Voice Data VLAN differentiated as tag differentiated
24. ata 24 ASIS NI ips 26 e o o Or er FRET ET a a et rrr rte ier 2d ERA e e PS O ER In re Zi AN AA EN rere eer Se seer eee sere 31 ESAS AA A PPP aS 32 4 3 3 4 DIAL PEER SOU ira R Si 33 LEX OD ZP502 User Manual O e PO o E AR te ne ee oper Ene are ee nanny rer sere reer een re 36 ASA Bo ta C ODT e e Pe en 36 7 e OO rer inne treet rr tree reer Tree 37 4 3 4 3 Digital Map Configuration cccccccccnnnoooooooconcnnnnccnnnnnnnnnnnnnnnnnonaninnnnnnnns 39 oN NAAA rn E E are er eT eee 40 ASAS UREN MOD Oda ita osito EAE 41 4 3 5 IMAIntenanCO 53 s5icnisandcsatscascansaahlsandedsaniendecatctetedsaiensap da dabeasasentnaninaeteaauseninadaasinass 42 4 3 5 1 Auto Provision ir da 42 Del SO COMO tir 43 e ES ES Cone SEE escon OO ene ee 44 A Ae no an asec ds ons sueteoaeeaaeane 44 4 3 5 5 Account Config castrista tn dci ici 45 iD Dg REBOOT IP iad eerste ec A e uo aca sence eae lancacaaned 46 We nn a E E 47 AL MMI TIH a mreennnD nce etter Wrenr teri Tnrer me renreT its ete scene 47 e OA BOW AN E E E E EE E EE E 47 AAA oo PO 49 AS VEN AGO suo uni otto eer eee 52 AST B11 1 e i 53 5 Configuration via Keypad ooooooooooooooccccccnccnnnnnnnnonononononononnnnnnnnnnnnnnnnnononnnnnnnnnnnnnnnnnnos 54 5 1 Keypad introduction ni iia 54 eZ MDE AAA nn e 0 no A 54 S APPENA in 95 6 l NC CEN NOl cao sow cece olaa 55 Ll Hardal sta a a ai 55 DZ y oce Te A a a er 55 6 1 3 Network features ooooooooooooncccccco
25. call flows Select DTMF sending mode there are three modes Oo DTMF RELAY DTMF RFC2833 Oo DTMF SIP INFO Different VoIP Service providers may provide different modes Select SIP protocol version to adapt for the SIP server which uses the same version as you select For example if the server is CISCO5300 you need to change to RFC2543 else phone may not cancel call normally System uses RFC3261 as default Set transport protocols TCP or UDP Set Anonymous call out safely Support RFC3323and RFC3325 Overtime of resending subscribe packet Suggest using the default config set to use sever conference Input the number of the server s voice mail box Set click to Talk need practical software support Enable Disable Signal Encrypt Enable Disable RTP Encrypt Set Enable Disable Session Timer whether support RFC4028 It will refresh the SIP sessions Enable Disable the function when call is incoming phone replies SIP message with just one codec which phone supports 30 LIC Auto TCP Enable Strict Proxy Enable GRUU Enable Display name Quote 4 3 3 2 IAX2 Config ZP502 User Manual Set to use automatically TCP protocol to guarantee usability of transport as message 1s above 1300 byte Support the special SIP server when phone receives the packets sent from server phone will use the source IP address not the address in via field Set to support GRUU Set to make quotation mark to display
26. coming call Navigation Up Checking Missed Call Right Checking line status Down Checking IP info OK Enter into the phone s menu Press RLS the phone will skip to stand by mode Note DO NOT Press RLS during the configuration process or Release key else phone will not save the configuration modified and return to stand by status Access to phone book check the record list and add new records and revise the record When check the phone book Phone Book a l record press this key again will return to idle mode LED inside if blinks remind user have new voicemail Envelope Hold Temporarily hold the active call during the talking press the O key again might release the call Please refer to 3 5 call hold Transfer mute Linel1 2 3 Redial Hands free Indicator light PA E Memory ke nm G 1 6 Soft key 1 2 3 ZP502 User Manual for more details In idle mode press this key LCD will show Do Not Disturb and this phone is set to be No disturbing mode Press this key again to cancel this function Use the key to realize blind transfer or attended transfer please refers to 3 4 call transfer for more details In the idle mode press this key LCD will show call forward After this indication disappears User can configure the forward phone no of SIP1 or SIP2 Press Soft2 ON to enabled call forward function and set it to always mode Press Softl OFF to close the function
27. d calls O Hang up with handset hook on Hook on to finish talking O Hang up with hands free y Press to finish talk when phone is in hands free status Sy Note user can not finish talk by pressing E if phone is used handset to talk O Hang up a active call with 2 calls When there are two calls user might use Softl Switch to switch to the call you want to hang up first Then press Soft3 Close to finish talk and phone will switch to the other call automatically Note itis no use to press Soft3 Close to finish talk if there is only one current call yla OD ZP502 User Manual 3 4 Call transfer E Blind Transfer Trans During talk press or Soft2 Transf and then dial the number that you want to transfer to and finished by Phone will transfer the current call to the third party After finishing transfer the call you talk to will be hanged up User can not select SIP line when phone transfers call E Attended Transfer Trans During talk press Trans or Soft2 Transf then input the number that you want to transfer to T and press Soft2 Send After that third party answers then press KN complete the transfer You need enable call waiting and call transfer first If there are two calls you can just talk to one and keep hold to the other one The one who is keep hold can not speak to you or hear from you In other way if user wants to invite the third party during the call they can press Softl
28. ding a DMZ region which can provide the network level protection for the equipments environment reduce the risk which is caused by providing service to distrust customer and is the best position to put public information The following chart describes the network access control of DMZ Inner Network area 50 ZP502 User Manual SECURITY ES ESTA CS ven os Protocol Set IPSec ALG FTP ALG PPTP ALG APPLY NAT Table Inside IP Inside TCP Port Outside TCP Port Inside IP Inside UDP Port Outside UDP Port NAT Table Option A fomen AN A me DMZ Table Outside IP Inside IP DMZ Table Option NAT Configuration Field name explanation IPSec ALG It is an encryption technology Select it to enable IPSec ALG the default is enable FTP is a service of connection layer which can transform intranet IP FTP ALG into extranet IP when intranet IP is sending out packet Select it to enable FTP ALG the default is enable PPTP ALG Select it enable PPTP ALG the default is enable Inside TCP Port Outside TCP Port Shows the NAT TCP mapping table Shows the NAT UDP mapping table NAT Table Option ower OOOO OS Transfer Type Select the NAT mapping protocol style TCP or UDP Inside IP Set the IP address of device which is connected to LAN interface to do NAT mapping Inside Port Set the LAN port of the NAT mapping Outside Port Set the WAN port of the NAT mapping 51 ZP502 User Manual Notice After finish setting cl
29. e Application update Protocol FIP Update Field name explanation Click the browse button find out the config file saved before or Web Update provided by manufacturer download it to the phone directly press Update to save You can also update downloaded update file logo picture ring mmiset file by web Server Set the FTP TFTP server address for download upload The address can be IP address or Domain name with subdirectory Username Set the FTP server Username for download upload Password Set the FTP server password for download upload File name Set the name of update file or config file The default name is the MAC of the phone such as 000102030405 Notice You can modify the exported config file And you can also download config file which includes several modules that need to be imported For example you can download a config file just keep with SIP module After reboot other modules of system still use previous setting and are not lost Action type that system want to execute 1 Application update download system update file Type 2 Config file export Upload the config file to FTP TFTP server name and save it 3 Config fie import Download the config file to phone from FTP TFTP server The configuration will be effective after the phone is reset Protocol Select FTP TFTP server 4 3 5 5 Account Config You can add or delete user account and change the authority of each user account 1n this web page
30. eb page you can configure Hotline Call Transfer Call Waiting 3 Ways Call Black List white list Limit List and so on PHONE ee CALL SERVICE MA MS A U Call Service Setting Black List Limit List Field name A Black List Limit List Call Service explanation Hotline Specify Hotline number If you set the number you can not dial any other numbers No Answer Specify No Answer Time Time Set Prefix in peer to peer IP call For example what you want to dial is 37 LIC P2P IP Prefix Remote Record No Do Not Disturb Ban Outgoing Enable Call Transfer Enable Call Waiting Enable Three Way Call Accept Any Call Auto Answer Use Record Server Auto handdown Black List Limit List ZP502 User Manual 192 168 1 119 If you define P2P IP Prefix as 192 168 1 you dial only 119 to reach 192 168 1 119 Default is If there is no Set it means to disable dialing IP Set Remote Record number Via dialing this number you can hear all voice records in your VoIP server Select NO Disturb the phone will reject any incoming call the callers will be reminded by busy but any outgoing call from the phone will work well If you select Ban Outgoing to enable it and you can not dial out any number Enable Call Transfer by selecting it Enable Call Waiting by selecting it Enable Three Way Call If select it the phone will accept the call even if the called number is not
31. ed out means matching any arbitrary number digit for example 6 expresses any number with prefix 6 will be forbidden to dialed out 38 ZOD ZP502 User Manual Notice Black List and Limit List can record at most10 items respectively 4 3 4 3 Digital Map Configuration This system supports 4 dial modes 1 End with dial your desired number and then press 2 Fixed Length the phone will intersect the number according to your specified length 3 Time Out After you stop dialing and waiting time out system will send the number collected 4 User defined you can customize digital map rules to make dialing more flexible It is realized by defining the prefix of phone number and number length of dialing In order to keep some users secondary dialing manner when dialing the external line with PBX phone can be added a special rule to realize it so user can dial a number as external line prefix and get the secondary dial tone to keep dial the external number After finishing dialing phone will send the prefix and external number totally to the server For example there is a rule 9 xxxxxxxx in the digital map table After dialing 9 phone will send the secondary dial tone user may keep going dialing After finished phone will call the number which starts with 9 actually the number sent out is 9 digit with 9 PHONE EES ene DIGITAL MAP MS a Molese iam O heem NN Time Out 5 3 30 APPLY Dig
32. enance in the left catalog to save your configuration Otherwise the phone will lose your modification after power off and on 15 ZICOD ZP502 User Manual 4 3 Configuration via WEB 4 3 1 BASIC 4 3 1 1 Status BASIC status ER eee E s i ie T DHCP IP Address 192 168 10 1 MAC Address 00 0e 10 00 6b 30 DHCP Server IP Address 192 168 2 4 A Phone Number Version OIP PHONE 1 7 90 72 Jul 8 2009 17 41 28 Status Field name Explanation Shows the configuration information on WAN and LAN port Network including the connect mode of WAN port Static DHCP PPPoE MAC address the IP address of WAN port and LAN port ON or OFF of DHCP mode of LAN port Phone Number Shows the phone numbers provided by the SIP LINE 1 3 servers and IAX2 The last line shows the version number and issued date 4 3 1 2 Wizard BASIC ESTE WIZARD RAE ME Network Mode Select Wizard Field Name Explanation 16 ZOD ZP502 User Manual Static IP MODE DHCP MODE PPPoE MODE Please select the proper network mode according to the network condition ZP502 provide three different network settings 3 Static If your ISP server provides you the static IP address please select this mode then finish Static Mode setting If you don t know about parameters of Static Mode setting please ask your ISP for them i DHCP In this mode you will get the information from the DHCP
33. example 255 255 255 255 Des Mask means just point to one host 255 255 255 0 means point to a network which network ID is C type Click the Add button if you want to add a new output rule Firewall Output Rule Table o deny ICMP 192 168 1 14 255 255 255 0 192 168 1 118 255 255 255 0 Then enable out access and click the Apply button So when devices execute to ping 192 168 1 118 system will deny the request to send icmp request to 192 168 1 118 for the out access rule But if devices ping other devices which network ID is 192 168 1 0 it will be normal Rule Delete Index To Beveled J Click the Delete button to delete the selected rule 4 3 6 3 NAT Config NAT is abbreviated from Net Address Translation it s a protocol responsible for IP address translation In other word it is responsible for transforming IP and port of private network to public also is the IP address mapping which we usually say Legal IP address u0 T e SUEI NAT Equipment Inner network 49 LIC ZP502 User Manual DMZ config In order to make some intranet equipments support better service for extranet and make internal network security more effectively these equipments open to extranet need be separated from the other equipments not open to extranet by the corresponding isolation method according to different demands We can provide the different security level protection in terms of the different resources by buil
34. fied access to the MMI of the phone to config and manage the phone Field name explanation MMI Filter Table 192 168 1 15 I 192 168 1 20 Modify MMI Filter IP Table list MMI Filter Table Set Start IP O OOO OOOO A Add or delete the IP address segments that access to the phone Set initial IP address in the Start IP column Set end IP address in the End IP column and click Add to add this IP segment You can also click Delete to delete the selected IP segment MMI Filter Select it or not to enable or disable MMI Filter Click Apply to make it effective Notice Do not set your visiting IP outside the MMI filter range otherwise you can not logon through the web 4 3 6 2 Firewall ZP502 User Manual SECURITY Hrewall Type C In_access Enable C Out_access Enable APPLY Firewall Input Rule Table Hrewall Output Rule Table o deny ICMP 192 168 1 14 255 255 255 0 192 168 1 118 255 255 255 0 Hrewall Set monomo mo g read OOOO Denv Permt Dew pesar el Rule Delete Input Output impot v fondexTo Be Deleted O OOOO Firewall Configuration In this web interface you can set up firewall to prevent unauthorized Internet users from accessing private networks connected to the Internet input rule or prevent unauthorized private network devices from accessing the Internet output rule Firewall supports two types of rules input access rule and output access rule Each type supports at most 10
35. ias and Delete Length Phone number is XXXT Destination is 255 255 255 255 0 0 0 2 and Alias is del This means any phone No that starts number will be sent via SIP2 with your set phone line after the first several digits of your dialed phone number are deleted according to delete length This setting will realize speed dial function after you dialing the numeric key 2 the number after all will be sent out The phone will automatically send out alias number adding your dialed number if your dialed number starts with your set phone number example If you dial 93333 the SIP2 server will receive 3333 When you dial 2 the SIP1 server will receive 33334444 When you dial 8309 the SIPI server will receive 07558309 35 ZP502 User Manual You need set Phone Number Alias and Delete Length Phone When you dial number is XXXT and Alias is 0106228 the SIP1 porton O o server will receive frep 008610 If your dialed phone number 0086106228 starts with your set phone number the first digits same as your set phone number will be replaced by the alias number specified and New phone number will be send out If your dialed phone number When you dial 147 starts with your set phone the SIP1 server will Port opti l a y number The phone will send receive 1470011 Alias optional Call Mode out your dialed phone numbe
36. ick the Add button to add new mapping table click the Delete button to delete the selected mapping table DMZ Table Outside IP 197 168 1 119 192 168 10 23 Shows the outside WAN port IP address and the inside LAN port IP address O A a Outside IP Set the outside Wan port IP address of DMZ Inside IP Set the inside LAN port IP address of DMZ Click the Add button to add new table click the Delete button to delete the selected mapping table Notice 10M 100M adaptive means the network card and other equipment physical consultations speed testing speed under bridge mode near to 100M in order to ensure the quality of voice and communications real time performance we made some sacrifices of NAT under the transmission performance Transmit with full capability only when system 1s 1dle so can not guarantee that the transmission speed reach to 100M 4 3 6 4 VPN Config This web page provides us a safe connect mode by which we can make remote access to enterprise inner network from public network That 1s to say you can set 1t to connect public networks in different areas into inner network via a special tunnel FixeWal 1 Swi tchboard fialing 52 ZP502 User Manual SECURITY este OSA TO Maes VPN VPN IP VPN Mode UDP Tunnel Our EnableveN UDP Tunnel VPN Server Addr 0 0 0 0 VPN Server Port 80 Server Group ID VPN Server Area Code 123 45 VPN Configuration Field name explanation VP
37. in your workspace Step 4 push the on off switch on the back of the phone to the on side then the phone s LCD screen displays Initializing wait logon Later a ready screen typically displays the date time yla OD ZP502 User Manual If your LCD screen displays different information from the above you need refer to the next section Initial setting to set your network online mode If your VoIP phone registers into corporate IP telephony Server your phone is ready to use 2 1 2 Power adaptor connection Make sure that the power you use 1s comply with the parameters of power adaptor O Plug power adaptor to power socket O Plug power adaptor s AC output to the ACSV port of ZP502 to start up O There will be displayed black line and initializing wait logon on the screen After finishing startup phone will show greeting current date and time and so forth O If phone has registered to the server you can place or answer calls 2 2 Basic Initialization ZP502 is provided with a plenty of functions and parameters for configuration User needs some network and VoIP knowledge so that user could understand the meanings of parameters In order to make user use the phone more easily and convenient there are basic configurations introduced which is mandatory to ensure phone calls 2 2 1 Network settings Make sure that network is connected already before setting network of phone ZP502 uses DHCP to get WAN I
38. ital Rule table Digital Map Configuration Field name explanation End with Set Enable Disable the phone ended with dial Fixed Length Specify the Fixed Length of phone ending with Set the timeout of the last dial digit The call will be sent after Time out timeout Digital Rule table Below is user defined digital map rule Specifies a range that will match digit May be a range a list of ranges separated by commas or a list of digits x Match any single digit that is dialed Match any arbitrary number of digits including none ZOD ZP502 User Manual Tn Indicates an additional time out period before digits are sent of n seconds in length n is mandatory and can have a value of 0 to 9 seconds Tn must be the last 2 characters of a dial plan If Tn is not specified it is assumed to be TO by default on all dial plans Cause extensions 1000 8999 to be dialed immediately Cause 8 digit numbers started with 9 to be dialed immediately Cause 911 to be dialed immediately after it is entered Cause 99 to be dialed after 4 seconds Cause any number started with 9911 to be dialed 4 seconds after dialing ceases Notice End with Fixed Length Time out and Digital Map Table can be used simultaneously System will stop dialing and send number according to your set rules 4 3 4 4 Phone Book You can input the name phone number and select ring type for each name here PHONE Pre etme eae MA
39. ll this number directly if user don t modify the number If there is no dialed call screen will show List Is Empty yla OD ZP502 User Manual 4 Web configuration 4 1 Introduction of configuration 4 1 1 Ways to configure ZP502 has three different ways to different users O Use phone keypad Use web browser recommendatory way eo Use telnet with CLI command 4 1 2 Password Configuration There are two levels to access to phone root level and general level User with root level can browse and set all configuration parameters while user with general level can set all configuration parameters except SIP 1 2 or IAX2 s that some parameters can not be changed such as server address and port User will has different access level with different username and password l Default user with general level M username guest a password guest 2 Default user with root level a Username admin b password admin The default password of phone screen menu 1s 123 4 2 Setting via web browser When this phone and PC are connected to network enter the IP address of the wan port in this phone as the URL e g http xxx xxx xxx xxx or http xxx XXX XXX XXX XXXX If you do not know the IP address you can look it up on the phone s display by pressing button The login page is as below picture Username Password O After you configure the ip phone you need click save button in config under Maint
40. n Language Set Set the language of phone English is default The greeting message will display on lcd when phone 1s idle It can Greeting Message support 16 chars the default chars are VOIP PHONE 4 3 2 Network 4 3 2 1 WAN Config NETWORK wan wan ff gos Uf serivce port ff pycp server MEL WAN Status Active IP 192 168 1 11 Current Netmask 255 255 255 0 Current Gateway 192 168 1 1 MAC Address 00 09 45 20 2 1 62 Get MAC Time 2008 05 16 WAN Setting Primary DNS WAN Config Field Name explanation 19 ZOD ZP502 User Manual WAN Status 192 168 1 11 255 255 255 0 192 168 1 1 00 09 45 40 21 62 2008 05 16 Active IP The current IP address of the phone Current Netmask The current Netmask address MAC Address The current MAC address of the phone Current Gateway The current Gateway IP address Get MAC Time Shows the time of getting MAC address WAN Setting Static Please select the proper network mode according to the network condition ZP502 provide three different network settings 6 Static If your ISP server provides you the static IP address please select this mode then finish Static Mode setting If you don t know about parameters of Static Mode setting please ask your ISP for them 7 DHCP In this mode you will get the information from the DHCP server automatically need not to input this information artificially 8 PPPoE In this mode your must input your ADSL account and password
41. n expert handling of the device could damage it Consult your authorized dealer for help or else it may cause fire electric shock and breakdown O Do not use harsh chemicals cleaning solvents or strong detergents to clean it Wipe it with a soft cloth that has been slightly dampened in a mild soap and water solution O When lightning do not touch power plug or phone line it may cause an electric shock O Do not install this phone in an ill ventilated place O You are in a situation that could cause bodily injury Before you work on any equipment be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents ZOD ZP502 User Manual Table of Content 1 Introducing ZP502 VoIP Phone ccccesseeseeneeeeneeeeeneeseeseeeeeseeseeseeneenseeeenseseensensensenees 4 1 1 Thank you for your purchasing ZPS02 occcccccccccnnnnoconooononcccccncnnnnnonononononononons 4 2 Denyery Contentor tias weitelaes 4 EED IMEI A Un O E Cn o 4 1 4 Port for CONNEeCt NG ooooooonnnccccnncnnnnncnnnnnononnnononnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnos 6 2 Initial connecting and Setting cccoonnnccccnnnnccconconoccnccnnonencnncnnonnnnronnnnnrrrnnnnnrrrnnnnnrrrnananess 7 2 1 connect the NOME ii ti Vaina 7 Zll Connect to NetWork sda sfc sce o ao 7 2 1 2 Power adaptor connection occcccccnccncnnncnonononnnnncnnnonnnnnnnnnnnnononnnonannnn
42. name as the phone sends out signal in order to be compatible with server VOIP sir o foi re O Register Status IAX2 Server Addr IAX2 Server Port Account Name Account Password Phone Number Local Port Voice Mail Number Voice Mail Text Echo Test Number Echo Test Text Refresh Time Enable Register Enable G 729 Field name Register Status IAX2 Server Addr JA X2 Server Port Account Name Account Password Phone Number Local Port Voice Mail Number Voice Mail Text Echo Test Number 4569 4569 0 1 IAX2 Config explanation Shows if the phone has been registered the IAX2 server or not Input your IAX2 server address Set your IAX2 server port the default is 4569 Input your IAX2 register account name Input your IA X2 register password Input your assigned phone number usually it is same you re your AX2 account name Set your local sport the default 1s 4569 Specify the voice mail s number Specify the voice mail s name Set echo test number If AX2 server supports echo test and echo test number is non numeric system could set an echo test number to replace the echo test text So user can dial the numeric number to test echo voice test This function 1s provided with server to make 31 ZOD ZP502 User Manual endpoint to test whether endpoint could talk through server normally Echo Test Text Specify echo test text s name Refresh Time Set expire time of IAX2 server register you can se
43. ne to the network please check 1f your network can work normally You can do this in one of two ways depending on how your workspace is set up Direct network connection by this method you need at least one available Ethernet port in your workspace Use the Ethernet cable in the package to connect WAN port on the back of your phone to the Ethernet port in your workspace Since this VoIP Phone has router functionality whether you have a broadband router or not you can make direct network connect The following two figures are for your reference p Internet y ADSL Cable Broadband Modem Router a interne E ADSL Cable ln Modem ZP502 Shared network connection Use this method if you have a single Ethernet port in your workspace with your desktop computer already connected to it First disconnect the Ethernet cable from the computer and attach it to the WAN port on the back of your phone Next use the Ethernet cable in the package to connect LAN port on the back of your phone to your desktop computer Your IP Phone now shares a network connection with your computer The following figure 1s for your reference PF internet na ADSL Cable Modem ZP502 Step 2 Connect the handset to the handset port by the handset cable in the package Step 3 connect the power supply plug to the AC 5V adapter port on the back of the phone Use the power cable to connect the power supply to a standard power outlet
44. network ID which is used by LAN of system system will use the DHCP IP to set WAN and modify LAN s networks ID for example system will change LAN IP from 192 168 10 1 to 192 168 11 1 when system uses DHCP client to get IP in startup if system uses DHCP client to get IP in running status and network ID is also same as LAN s system will refuse to accept the IP to configure WAN So WAN s active IP will be 0 0 0 0 4 3 2 2 LAN Config NETWORK A LAN Peet a Motes v ae E LAN Setting 92 168 10 1 255 255 255 0 LAN Config Field name explanation LAN IP Specify LAN static IP Netmask Specify LAN Netmask Select the DHCP server of LAN port or not After you modify the DHCP Service LAN IP address phone will amend and adjust the DHCP Lease Table and save the result amended automatically according to the IP address and Netmask You need restart the phone and the DHCP server setting will take effect NAT Select NAT or not Select Bridge Mode or not If you select Bridge Mode the phone Bridge Mode will no longer set IP address for LAN physical port LAN and WAN will join in the same network Click Apply the phone will reboot Notice If you choose the bridge mode the LAN configuration will be disabled 4 3 2 3 Qos Config The VOIP phone support 802 1Q P protocol and DiffServ configuration VLAN functionality can use different VLAN IDs by setting signal voice VLAN and data VLAN The VLAN application of this
45. nnnnnnnnnnnnnos 8 2 2 Basic IMAZ IO o it 8 Za ls Network setings conto tte neral 8 DEPIS DASE Opera O Med ld died 11 Pe 1 a il A A eer N 11 No o uaescneubaeecmances 11 PG rg Y plo Ms CPU eg ee A eT Renee ee eee ner eer eee reer rer ena rer 12 i CAGE AMIS BOE soos occas E EE E O OA 13 A ne NENNE NENEN ree reer rrr ree re 13 3 6 3 way conference Call ccsicdscccscscssssasdenccsascedecsadcecassssccsssasceccdeascedadnaslecasssadecnseasdanesaasccdeces 13 3 7 Switchboard Operator feature ccccccccccccconcoooononocnnncnnnnnnnnnnnnnnnonnonnnnnnnnnnnnnnnnnnnnnonoss 13 SO Or BY aor Or IS iaa 14 4 Web configuration creta 15 4 1 Introduction Of CON IBULAtiON occcccccncccccnnncononononnnnnnnnnnnnnnnnnnnnnonnnnnnnnannnnnnnnnnnnnnnnss 15 4 1 1 Ways to COMING UE uvas di 15 4 1 2 Password Configuration cccccccccccccccccoooooooonccncnnnnnnnnnnnononononnnnconnnnnnnnnnnnnnnnnos 15 4 2 Setting via Web DrOWS F ooooooooonncccccccnnncnnnononononnonononnnnnnnnnnnnnnnnnnnnnnnnnnnaninncnnnnnnnnnnos 15 4 3 Configuration via WEB oooooooonnncccccccnnncnnnononononnnnnonnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnos 16 e ES 0 o 7 do a Pr A o 16 Ss A gS E 1 A a E E OO E SE EE E ESO 16 Alla V2 Urraco 16 e SA arose tesa sta PU S nn A 18 7 Pr UNI Y EA PP PEU A 18 A Un 19 EA AAA CO O gt seesueasonasneaial 19 EIA OOA P 21 MZ DOS ACOSO ii iia alicia 21 AL EVI OE lil dida 24 4 3 2 5 DHCP SERVER iii
46. nonnnnnnnnnnononononononnncnnnnnnnnnnonnnonnnnnnnnnnnnnnnnnnnnnos 56 6 1 4 Maintenance and management ooooncnnnnncncnnnnnnncnnnnnnconnnnnnnnnnnnnnnnnnnonnnnnnnnaniananinnnos 56 kS Special A UE OO o II A S6 6 2 Digit character map table oooonnnnnnnnncnnnnncnnncnonononononnnccnnncnnnnnnnnnnonononnnananannnnnnos S6 LID ZP502 User Manual 1 Introducing ZP502 VoIP Phone 1 1 Thank you for your purchasing ZP502 Thank you for your purchasing ZP502 ZP502 is a full feature telephone that provides voice communication over the same data network that your computer uses This phone functions not only much like a traditional phone allowing to place and receive calls and enjoy other features that traditional phone has but also 1t own many data services features which you could not expect from a traditional telephone This guide will help you easily use the various features and services available on your phone 1 2 Delivery Content Please check whether the delivery contains the following parts The base unit with display and keypad The handset The handset cable The power supply The Ethernet cable The User Manual you may download from our website IP Phone are designed to look like conventional phones the following photo shows a broad overview of the IP Phone 1 3 Keypad Key Key name Function Description Navigation key assist users for operating In idle state they have special function Left Checking In
47. omain if needed otherwise this VoIP phone will use the Register server address as sip domain automatically Usually it is Same with registered server and proxy server IP address Start to register or not by selecting it or not Set expire time of SIP server register default 1s 60 seconds If the register time of the server requested is longer or shorter than the expire time set the phone will change automatically the time into the time recommended by the server and register again Set examining interval of the server default is 60 seconds Set the user agent if have the default 1s VoIP Phone 1 0 Set the key for signal encryption Set the key for RTP encryption Set sip port of each line Set ring type of each line Set hot line number of each line Configure conference number in server conference For the phone supports the transfer of certain special features server set interval time between sending bye and hanging up after the phone transfers a call Enable the option the phone will receive the notify from the server Enable Disable Keep Authentication System will take the last authentication field which is passed the authentication by server to the request packet It will decrease the server s repeat authorization work if it is enable Enable Disable keeps NAT of SIP alive If some server refuse to register with too short interval time and has no packets sending to device in private network to keep NAT ali
48. phone is very flexible 21 ZK OD ZP502 User Manual Do notuse LAN After switchboard recelved the Broadcast Frame transmit to every other port except the send port Switchboard Broadcast Frame Use YLAN l After Switchboard received Switchboard the Broadcast Frame e only transmit it to other P port which belong to same Pai WLAN with send port f Broadcast Frame f Y URO i Pipini p Domain a a Chart 2 In chart 1 there is a layer 2 switch without setting VLAN Any broadcast frame will be transmitted to the other ports except the send port For example a broadcast information is sent out from port 1 then transmitted to port 2 3and 4 In chart 2 red and blue indicate two different VLANs in the switch and port 1 and port 2 belong to red VLAN port 3 and port 4 belong to blue VLAN If a broadcast frame is sent out from port 1 switch will transmit it to port 2 the other port in the red VLAN and not transmit it to port3 and port 4 in blue VLAN By this means VLAN divide the broadcast domain via restricting the range of broadcast frame transmition Note chart 2 use red and blue to identify the different VLAN but in practice VLAN uses different VLAN IDs to identify 22 LIC ZP502 User Manual NETWORK We MESA cos ESTA ES E SS Voice 802 1P Priority Voice VLAN ID Field name VLAN Enable VLAN ID Check Enable Voice Data VLAN differentiated DiffServ Enable DiffServ V
49. r ns a adding suffix number Delete Length optional 4 3 4 Phone 4 3 4 1 DSP Config In this page you can configure voice codec input output volume and so on PHONE psp MAMA MA MA MA O DSP Configuration 2 4 Fae ar in a G722 Tim s Rate 3 Default Ring Tye e1 AD DSP Configuration Field name explanation First Codec The fist preferential DSP codec G 711A u G 722 G 723 G 729 Second Codec The second preferential DSP codec G 711A u G 722 G 723 G 729 Third Codec The third preferential DSP codec G 711A u G 722 G 723 G 729 Forth Codec The forth preferential DSP codec G 711A u G 722 G 723 G 729 36 ZX Fifth Codec Input Volume Hands free Volume G729 Payload Length Handdown Time Ring Type Output Volume Ring Volume G722 Timestamps G723 Bit Rate Default Ring Type Signal Standard VAD 4 3 4 2 Call Service ZP502 User Manual The fifth preferential DSP codec G 711A u G 722 G 723 G 729 Specify Input MIC Volume grade Specify Hands free Volume grade Set G729 Payload Length Specify the least reflection time of Handdown the default is 200ms Select Ring Type Specify Output receiver Volume grade Specify Ring Volume grade 160 20ms or 320 20ms is available 5 3kb s or 6 3kb s is available Set up the ring by default Select Signal Standard Select it or not to enable or disable VAD If enable VAD G729 Payload length could not be set over 20ms In this w
50. ransfer then press Trans to input the number you want to Trans E transfer and press Trans again to do the transfer 3 8 Call records ZP502 supports 100 items of missed call 100 items of incoming call and 100 items of dialed call If the records are full the newest will replace the oldest If phone s power cut or reboot call records will be discarded O Missed call Press and screen displays Missed Call with the number and time of missed call User can also use M S d to browse the missed call records or press Softl Option to check the details of this record then press Soft2 EDial again to change the current number Pressing Soft2 Dial will call this number directly if user don t modify the number If there is no missed call screen will show List Is Empty O Incoming call Press and screen displays Incoming Call by pressing a PS al to browse the records or press Soft Option to check the details of this record then press Soft2 EDial again to change the current number Pressing Soft2 Dial will call this number directly if user don t modify the number If there is no incoming call screen will show List Is Empty O Dialed call a i PS al to browse the dialed call records or press Softl Option to check the details of this record then press Soft2 EDial again to change the current number Press and use Ms Pressing Soft2 Dial will ca
51. rict Proxy Enable GRUU Enable Displayname Quote MAS SIP Config Field name explanation Choose line to set info about SIP there are 3 lines to choose You can switch by Load button Register Status Shows if the phone has been registered the SIP server or not or so Show Unapplied 28 LIC Server Name Server Address Server Port Account Name Password Phone Number Display Name Proxy Server Address Proxy Server Port Proxy Username Proxy Password Domain Realm Enable Register Register Expire Time NAT Keep Alive Interval User Agent Signal Key Media Key Local port Ring type Hot line Number Conference Number Transfer Expire Time Enable subscribe Enable Keep Authentication NAT Keep Alive ZP502 User Manual Set the server name Input your SIP server address Set your SIP server port Input your SIP register account name Input your SIP register password Input the phone number assigned by your VoIP service provider Phone will not register if there is no phone number configured Set the display name Set proxy server IP address Usually Register SIP Server configuration is the same as Proxy SIP Server But if your VoIP service provider give different configurations between Register SIP Server and Proxy SIP Server you need make different settings Set your Proxy SIP server port Input your Proxy SIP server account Input your Proxy SIP server password Set the sip d
52. shows the callee s number it shows that the person you called is ringing If callee answers the call you can amp begin to talk and your phone will keep showing callee s number and counting time Press 3 again to finish talk O Using directory P Press in stand by mode you will access to phonebook If there are many persons records stored in the directory you can use ii iQ hd to select number or press the first character of the name for searching the person which you want to contact Press hal to forward and press am to backward Press Soft2 Dial to dial the current number shown on the screen Speed dial Speed dial means user can make calls directly without hook off or using hands free User can dial number in stand by mode but first user need to add and edit SDial no By pressing Soft2 SDial to edit and save the number to be a SDial number In this way user could make a call only press the number and Soft3 Dial O Multi line calls ZP502 supports 3 SIP lines that is user could use 3 SIP accounts to register and make calls System will use SIP 1 as default line to call There are most two calls at the same time Screen will display the incoming call number when user is keep talking You can press Soft Answer to accept it and hold the first one if you want to use this function you need enable Call Waiting of the phone first Use Soft1 Switch to switch the two calls to talk 3 3 En
53. t SNTP Server IP address Time Zone Select the Time zone according to your location Time Out Set the time out the default 1s 60 seconds 12 Hours Systems Switch the time mechanism between 12 hours and 24 hours Default is 24 hours mode SNTP Select the SNTP and click Apply to make the SNTP Times 26 yla OD ZP502 User Manual effective Enable Daylight Enable daylight saving time Time shift minutes Setup the variety length Month Setup stat and end month Week Setup start and end week Day Setup start and end day Hour Setup start and end hours Minute Setup start and end minutes Year A AAA Notice You need specify the above all items 4 3 3 VOIP 4 3 3 1 SIP Config Set your SIP server in the following interface 27 ZP502 User Manual VOIP axe ETS Poor peer SIP Line Select SIP 1 Basic Setting ed pismenom O OOS APPLY Advanced Set Advanced SIP Setting NAT Keep Alive Interval o seconds Forward Phone Number si Enable Conference Number O Cala Talk Signalencode CS kwene ooo Enable Session Timer O Answer With Single Codec O sore Eo AAA AN a gt CA User Agent Signal Key Media Key Local Port Ring Type Hot Line Number Conference Number Transfer Expire Time Enable Subscribe Enable Keep Authentication MAT Keep Alive Enable Via rport Enable PRACK Long Contact Enable URI Convert Dial Without Register Ban Anonymous Call Enable DNS SRY Enable St
54. t it between 60 and 3600 seconds Enable Register Start to register the AX2 server or not by selecting it or not Enable G 729 Enable or disable code G 729 by selecting it or not 4 3 3 3 Stun Config In this web page you can config SIP STUN STUN By STUN server the phone in private network could know the type of NAT and the NAT mapping IP and port of SIP The phone might register itself to SIP server with global IP and port to realize the device both calling and being called in private network Send request to Stun server from 5060 port apping sort 12345 Stun server tell Want to receive data trom 5060 Hort Private Network Public Network STUN Field name explanation STUN NAT Transverse Shows STUN NAT Transverse estimation true means STUN can penetrate NAT while False means not 32 aK OD ZP502 User Manual STUN Server Addr Set your SIP STUN Server IP address STUN Server Port Set your SIP STUN Server Port Set STUN Effective Time If NAT server finds that a NAT STUN Effect Time mapping is idle after time out 1t will release the mapping and the system need send a STUN packet to keep the mapping effective and alive Local SIP Port Set the SIP port Set Sip Line Enable Stun Choose line to set info about SIP There are 3 lines to choose You can switch by Load button Use Stun Enable Disable SIP STUN Notice SIP STUN is used to realize SIP penetration to NAT If your phone config
55. te Lease Table Name Specify the name of the lease table Start IP Set the start IP address of the lease table Set the end IP address of the lease table the network device End IP connected to LAN port will get IP address between Start IP and End IP by DHCP Netmask Set the Netmask of the lease table Gateway Set the Gateway of the lease table Lease Time Set the Lease Time of the lease table DNS Set the default DNS server IP of the lease table Click the Add button to submit and add this lease table DHCP Lease Table Delete Lease Table Name Select name of lease table click the Delete button will delete the selected lease table from DHCP lease table 25 ZOD ZP502 User Manual Select DNS Relay the default is enabled Click the Apply button to DNS Relay become effective Notice 1 The size of lease table can not be larger than the quantity of C network IP address We recommend you to use the default lease table and not modify it 2 If you modifies the DHCP lease table you need save the configuration and reboot 4 3 2 6 SNTP Setting time zone and SNTP Simple Network Time Protocol server according to your location you can also manually adjust date and time in this web page NETWORK Mo wan Puan ES serivcerorr P ouce server srl l SNTP Time Set El Time Zone GMT 08 00 Beijing Chongqing Hong Kong Urumqi Time Out 60 seconds Daylight Timeset SNTP Field name explanation Server Se
56. ures STUN Server IP and Port default is 3478 and enable SIP Stun you can use the ordinary SIP Server to realize penetration to NAT 4 3 3 4 DIAL PEER setting This functionality offers you more flexible dial rule you can refer to the following content to know how to use this dial rule When you want to dial an IP address the entry of IP addresses is very cumbersome but by this functionality you can set number 156 to replace 192 168 1 119 here When you want to dial a long distance call to Beijing you need dial an area code 010 before local phone number but you can also dial number 1 instead of 010 after we make a setting according to this dial rule For example you want to dial 01062213123 but you need dial only 162213123 to realize your long distance call after you make this setting 1T 1 0 0 0 0 5060 SIP rep 010 no suffix To save the memory and avoid abundant input of user add the follow functions umber Destination pon Mode Alias sums DelLength 0 econo loo soso SIP fada o no suff 1315 9000000 Jaooo soso se add Jno sutt fo 1 x Match any single digit that is dialed If user makes the above configuration after user dials 11 digit numbers started with 13 the phone will send out 0 plus the dialed numbers automatically 2 Specifies a range that will match digit It may be a range a list of ranges separated by commas or a list of digits If user makes the above configuration after user
57. ve user could set this function ON It need set the keep alive 29 LIC Enable Via rport Enable PRACK Long Contact Enable URI Convert Dial Without Register Ban Anonymous Call Enable DNS SRV Forward Type Forward Phone Number Server Type DTMF Mode RFC Protocol Edition Transport Protocol RFC Privacy Edition Subscribe Expire Time Enable Conference number MWI Number Click to Talk Signal Encode RTP Encode Enable Session Timer Answer With Single Codec ZP502 User Manual interval time less than the NAT server s Enable Disable system to support RFC3581 Via rport is special way to realize SIP NAT Enable or disable SIP PRACK function suggest use the default config Set more parameters in contact field connection with SEM server Convert to 23 when send the URI Set call out by proxy without registration Set to ban Anonymous Call Support DNS looking up with _sip udp mode Select call forward mode the default is Off o Off Close down calling forward Busy Ifthe phone is busy incoming calls will be forwarded to the appointed phone O No answer If there is no answer incoming calls will be forwarded to the appointed phone O Always Incoming calls will be forwarded to the appoint phone directly The phone will Prompt the incoming while doing forward Appoint your forward phone number Select the special type of server which is encrypted or has some unique requirements or
58. vel of MGR log SIP Log Level Set the level of SIP log 43 ZOD ZP502 User Manual IAX2 Log Level Set the level of IAX2 log Enable Syslog Select it or not to enable or disable syslog 4 3 5 3 Config Setting MAINTENANCE Po Maeda CONFIG Mi L E sd Save Configuration Press the Save button to save the configuration files Backup Configuration Save all Network and VoIP settings Right Click here to Save as Config File txt Clear Configuration Press the Clear button to Clear the configuration files _ Clear Config Setting Field name explanation you can save all changes of configurations Click the Save button Save Config all changes of configuration will be saved and be effective immediately Backup Config Right clicks on Right click here and select Save Target As then you will save the config file in txt format user can restore factory default configuration and reboot the phone If you login as Admin the phone will reset all configurations and Clear Config restore factory default 1f you login as Guest the phone will reset all configurations except for VoIP accounts SIP1 2 and IAX2 and version number 4 3 5 4 Update You can update your configuration with your config file in this web page 44 ZK OD ZP502 User Manual MAINTENANCE Ma cre Mea UPDATE Mi MR 8 Web Update Select file Ma z b0 au Update FTP Update SS A yp
59. work features 00000909090 WAN LAN support bridge and router model Support PPPoE for xDSL Support basic NAT and NAPT Support VLAN optional voice vlan data vlan NAT Penetrate Stun Penetrate Support DMZ Support VPN L2TP function Wan Port supports main DNS and secondary DNS server can select dynamically to get DNS in DHCP mode or statically set DNS address Support DHCP client on WAN Support DHCP server on LAN QoS with DiffServ Network tools in telnet server including ping trace route telnet client 1 4 Maintenance and management Upgrade firmware through POST mode Web telnet and keypad management Management with different account right LCD and WEB configuration can be modified into requested language and support multi language dynamically shifted Upgrade firmware through HTTP FTP or TFTP Telnet remote management upload download setting file Support Syslog Support Auto Provisioning upgrade firmware or configuration file 6 1 5 Special features Support 3 softkeys 6 memory keys Navigation key RLS Pbook MWI HOLD Trans Mute L1 L3 Vol Redial 6 2 Digit character map table 56 ZP502 User Manual Keypad Keypad A de _ b 57
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