MJ-2844 User manual - Shenzhen Alacrity Barcode Technology CO
Contents
1. 6 Controls and Indicators 9 Loading Ribbon and Media 11 Loading RUD DO a ce 11 Loading 16 Calibration and Configuration 20 Performing Calibration and Configuration 20 Resetting to Factory Default Settings 21 Installing the Printer Driver 22 Troubleshooting 32 LEDD CIOS 32 Mee UN O 35 TCO ca A 36 Caring for Your Printer esse 37 Gron T 37 MICI 37 Thermal Print Head rper Ebrei Sd ers 37 Replacing the Thermal Print 40 Important notice during TPH replacement 42 Technical Reference 43 2 Getting Started Congratulations on choosing the Alacrity desktop barcode printers This manual will help you get to know your new printer There are two parts to this manual an operation guide information The operation guide is illustrated to help you quickly become familiar with the printer2. symcode DESKTOP BARCODE PRINTER MJ 2844 User s Manual Liability Disclaimer Alacrity barcode technology takes steps to assure that the company s published engineering specifications and manuals are correct however errors do occur Alacrity barcode technology reserves the right to correct any such errors and disclaims any resulting liability In no event shall Alacrity barcode technology or anyone else involved in the creation production or delivery of the accompanying product including hardware and software be liable for any damages whatsoever including without limitation damages for loss of business profits business interruption loss of business information or other pecuniary loss arising out of the use of or the results of use of or inability to use such product even if Alacrity barcode technology has been advised of the possibility of such damages CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Product Improvements Continuous improvement of products is a policy of Alacrity barcode technology All specifications and signs are subject to change without notice Table of Contents Get ng Started EET 3 Packdse 1 INS 1 Connecting the Power Supply 5 Getting to Know Your Printer 6 Parts and
3. The related information includes troubleshooting maintenance and technical information for your reference Package Contents Connecting the Power Supply Connect the power supply as below WARNING Do not operate the printer and power supply in an Printer area where they can get wet Power Supply Power Cord Make sure the power switch is in the O position CD ROM 1 Insert the barrel connector of the power supply into the power jack on the back of the printer Note the location of the power USB Cable jack for different models in the diagrams below Media Holder 2 Insert the separate power cord into the power supply 3 Plug the other end of the cord into an AC electrical outlet AC Electrical Outlet Power Jack Power Switch Barrel Connector Note Pictures for reference only Power Supply Power Cord Getting to Know Your Printer The illustrations that follow describe the printer s parts features controls and indicators Parts and Features Media Hanger Top Cover H Cover Power Switch Release Levers Power Indicator Ready Indicator Feed Button Ribbon Supply Holder Platen Roller Ng Thermal Print head i tT um L Power Switch Controls and Indicators The printer s controls and indicators are shown in the diagram below The following table explains control and indicator functions Top Cover Power Indicator Re
4. if print head serial number is removed altered defected or made illegible under every TPH Cleaning Direction circumstance When cleaning print head please always wipe in One Way Direction from Left to Right only or from Right to Left only to clean Heating Line of print head gently without excessive stress Do not wipe back and forth to avoid dust dirt or ribbon residue on cleaning cotton would be attached onto print head again Please refer to below picture 38 39 Replacing the Thermal Print Head owitch off the power and wait for both LEDs to go off Unlatch the print head module Remove the ribbon Push the print head firmly into the casing and shift it to the left It will release from the module Iu 40 6 Disassemble the print head and the mounting bracket by releasing screws 7 Replace with a new print head Reassemble the print head module in reverse order Be careful not to touch the print head elements 41 Important notice during TPH replacement Technical Reference 1 Heater line should NOT be touched by bare hands to prevent any damage caused by ESD or corrosion General opecifications 2 Surface of heaters should NOT be hit or scratched by sharp or hard things to prevent any damage by scratch Specification eee 3 Residue or contamination should NOT be removed by a Printing method Direct Transfer Thermal Transfer cutter to prevent any damage by dent or scratch Pri
5. of the printer using a cotton bud dampened with alcohol Do not soak the cotton bud excessively Media Sensor Debris or dirt on the paper sensor can cause a miss read or unstable detection of the label gap Clean with a cotton bud dampened with alcohol Thermal Print Head Thermal paper stock and the ribbon release debris on the print head which degrades printing quality Clean the print head with methanol or isopropyl alcohol and a cotton bud Do not touch the heater element with your fingers Debris or dirt on the roller should be cleaned with alcohol 37 TPH Cleaning Interval It s strongly recommended to regularly clean print heads at least when changing every one ribbon roll in thermal transfer printing mode or every one label roll in direct thermal printing mode In addition if printers are operated under critical applications and environments or it s found print quality is degraded please clean print heads more frequently TPH Cleaning Material eurface of print head s heating element is very fragile To prevent from any possible damage please use soft cloth or cotton buds with Ethanol or industry alcohol to clean print head surface It s strongly recommended to wear hand gloves during cleaning progress Do not touch print head surface by bare hands or with any hard equipment Water or spit should be kept away in case of corrosion on heating elements Special Caution Warranty of print heads will be void
6. tags ticket in thermal Media Type paper or plain paper and fabric label Max Width 4 33 110mm Min Width 1 25 4mm Media Thickness 0 0025 0 01 0 0635 0 254mm Max roll capacity OD 4 3 109mm Core size 0 5 12 7mm 1 25 4mm optional Ribbon Width 1 4 Ribbon roll max OD 1 45 37mm Ribbon Ribbon Length max 92m Core size ID 0 5 13mm with notch Wax Wax Resin Resin Outside Ribbon W 182mm x H 161mm x L 280mm 2 0kgs PowerSource Universal Switching Power Supply Input 100V 240V 1 5A 50 60Hz Output 24VDC 2 4A 0E 2Q0 0 0 Operation Operation Temperature 40 F 100 F 4 C 38 C 10 90 Environment non condensing Storage Temperature 4 F 122 F 20 C 50 C 44 45
7. Label stock out upply the label roll Label stock not Install the label roll installed Label jam Recover the jam a 32 LED Indicators Power and Ready LEDs blink alternately Power LED Ready LED Possible Problems Solutions Remarks _ Ribbon out Supply the ribbon roll Not applicable to Ribbon jam Recover the jam direct thermal Ribbon sensor error Replace ribbon sensor type LED Indicators Only the Power LED blinks Power LED Ready LED Possible Problems Solutions Remarks _ Serial IO error Check the baud rate Serial interface only Memory full Add the extension RAM flash memory card Cutter failed or jam Check the cutter Occurs only when at cutter Recover the jam installing or setting the cutter Hardware error Call for service 0955 33 LED Indicators Only the Ready LED blinks Power LED J Ready LED ON ON Possible Problems Print head too hot Printing will stop until the print head cools to an acceptable printing temperature When it does the printer will automatically resume operation 34 Miscellaneous If the host shows Printer Time out 1 Check if the communication cable parallel or serial is connected securely to your parallel or serial port on the PC and to the connector on the printer at the other end Check if the printer power is turned on If the data has been sent but there is no output from the printer Check the active printer driver and see if Seagull
8. ady Indicator Power Switch Feed Button Loading Ribbon and Media Control Indicator This section describes how to load ribbon and media in printer On turns on normal operation Power Switch Off turns off power Loading Ribbon Note Turn power off before connecting or disconnecting cables Note This section does not apply to direct thermal printing Green light shows the power on 1 Lift the top cover to expose the media compartment Light off shows the power off 2 Unlatch the print head module by pushing the two white Blinking light indicates error has occurred release levers on the sides toward the rear 3 Turn over the print head module to expose the ribbon supply holder Green shows printer is ready to operate Blinking light indicates printer is paused or data transferring Ready Indicator Seagull driver status monitor Press to advance labels to the first printing position Feed Button Press to take the printer out of pause Press and hold while turning on the power to print out a configuration profile 10 11 Media Compartment Release Lever Ribbon Supply Holder 12 Print Head Module Release Lever 4 Unwrap the ribbon roll pack and separate the ribbon roll and the bare core 5 Attach the edge of the ribbon on the bare core and wind it a l
9. driver for your Windows system and the label printer has been selected Vertical streaks in the printout usually indicate a dirty or faulty print head Refer to the following examples POS SS 4 666 6 6 6 8 6 XXX XXX LM X X X X X M X M 6 4 NL NL ORKER KKR 805 E Xe Clean the print head If the problem persists replace the print head 35 Poor printout quality The ribbon may not be qualified The media may not be qualified Adjust the Darkness heat temperature Slow down the print speed Refer to the next chapter and clean the related spare parts Recovery After correcting problems simply press the panel button or restart the printer to continue your print jobs Make sure the LEDs are not blinking and remember to resend your files 36 Caring for Your Printer Adhesives and coatings of media can over time transfer onto the printer components along the media path including the thermal print head and media sensor This build up can accumulate dust and debris Failure to clean the print head media path and media sensor could result in inadvertent loss off labels label jams and possible damage to the printer Note Turn off the printer before cleaning Cleaning Clean the following components
10. ittle bit onto the core 6 Insert the ribbon roll into the supply holder First snap in the left side and then the right side Ribbon Supply Holder Ribbon Roll Bare Core 7 Turn back the print head module and then insert the bare 8 core into the pick up holder First snap in the left side and then the right side 9 Turn the wheel of the print head module to ensure the ribbon is tightly wound Press down the print head module firmly until you hear a snap Ribbon Pick up Holder Bare Core Print Head Module 14 Loading Media 1 Lift the top cover to expose the media compartment 16 2 Remove the media hanger J Media Hanger s Media Compartment ixl hw E ment i 410 rem MO JU Ole Media Hanger 4 Click the media hanger back into the media compartment 7 Unlatch the print head module 5 Align the media roll to the left end 8 Hold the print head module upright with one hand to 6 Move the shield from right to left until it leans against the allow the media to pass under it Lead the media through media the media guides with the other hand 9 Lead the media over the platen roller Print Head Module Media Guides 10 Put the print head module down and press down firmly until you hear a snap 11 Close the top cover and turn on the printer or press the FEED button if the printer is already on Shield Calibration and Configura
11. li ad t m i 1 fa acceptthe terms in the license agreement CO do not accept the terms in the license agreement 22 4 Assign the directory to keep driver for example C Seagull and click Next Windows Printer Drivers Installation Directory SEAG ULL CHE NT IT Please select the directory to unpack the software The software will be unpacked to the directory listed below To unpackto a different directory either type in the new path or click Browse to select a different directory Installation Directory 327 Space required on drive 33 0 MB Space available on selected drive 8 3 GB 23 5 Click Finish 6 Select Install printer drivers and Click Next Seagull Driver Wizard Windows Printer Drivers Installation Information cy SEAGULL c CitE MTIFICC Welcome to the Seagull Driver Wizard This wizard helps you install and remove printer drivers Follow the instructions below to install the software Instructions After the drivers are unpacked install them using the Driver Wizard Options Run Driver Wizard after unpacking drivers Read installation instructions contained in Installation Instructions html What would you like to 8 Install printer drivers CO Upgrade printer drivers Q Remove printer drivers 24 25 7 Select model amp emulation the following examples are based 8 Select the port of the printer and click Ne
12. nting 203 dpi 8dots mm resolution 4 Connector side should NOT be touched when cleaning Printing speed TPH to prevent delaminated solder between FPC and Printing length wafer Ink jet characters could be erased if cleaning cloth Printing width Max 4 16 105mm 8MB 6 user available WAS TOUCAR OMADE 4MB Flash ROM 2MB user available 5 Heater surface should be free from any condensation CPU type 32 bit RISC microprocessor m t 6 TPH should NOT be put heater surface down Operation LED indicator Power Ready x2 Button Feed x1 interface Communication Interface Centronics Parallel USB 2 0 Internal character sets standard 5 alpha numeric fonts from 0 049 H 0 23 1 25mm 6 0mm Internal fonts are expandable up to 24x24 4 direction O 270 rotation Soft fonts are downloadable 42 43 1D Code 39 Code 93 Code 128 subset A B C Codabar Interleaved 2 of 5 UPC A E 2 5 add on EAN 13 8 UCC EAN 128 Postnet Plessey Interleaved 2 of 5 Interleaved 2 of 5 with a modulo 10 checksum Interleaved 2 of 5 with a modulo 10 Barcodes checksum and shipping bearer bars Code 128 UCC EAN Code 128 Random Weight HBIC Telepen FIM 2D PDF 417 MaxiCode Data Matrix ECC200 only QR Code Composite codes PCX BMP IMG HEX MEM Label Windows Driver Win 2003 XP Vista Windows 7 BarTender ht ooftware Utility Printer Utility Font Utility Roll feed die cut continuous fan fold
13. ored in flash even if turn off the power source cannot be eliminated 21 Installing the Printer Driver 1 Turn off the printer Plug the power cable into the power socket on the wall and then connect the other end of the cable to printer s power socket Connect the USB cable to the proper port on the printer and on your computer Prepare the documentation and software CD Rom from printer package and then install to CD Rom drive of your computer Select accept and click Next Windows Printer Drivers License Agreement Please read the following license agreement carefully WINDOWS PRINTER DRIVER LICENSE AND LIMITED WARRANTY Seagull Scientific Inc Seagull grants you a non exclusive license to use the accompanying Windows Printer Driver s and related documentation Seagull Software subject to the following provisions You assume full responsibility for the selection of the Seagull Software to achieve your intended results and for the installation use and results obtained from the Seagull Software Both the software and the related material are Copyrighted and are protected by law Title to and all rights and interests in the Seagull Software wherever resident and on whatever media are and shall remain the property of Seagull Furthermore by using the accompanying driver s you agree to accept all terms of this license you object to any terms in this license you must immediately
14. rinter Specify whether or not you want to share this printer with other network users when sharing you must provide a share name Manufacturer Model Argox OS 214 plus PPLA Do not share this printer Version 7 1 9 M 5 O Share To begin the driver installation process click Finish 28 29 11 After the related files have been copied to your system click 12 After driver installation is complete click Close Finish The driver should now be installed Seagull Driver Wizard Seagull Driver Wizard Installing Drivers Please wait while your system is updated Seagull Driver Wizard Completed Successfully The following operations were completed successfully Installed printer Argox OS 214 plus PPLA Installing printer Argox OS 214 plus PPLA 30 31 Troubleshooting Normally when the printer is in not working properly the Power LED blinks continuously while printing and communication between the host and printer stops LED Diagnosis Power and Ready LEDs blinking continuously indicates printer errors To understand the problem please observe the Power and Ready LEDs and refer to the following solutions LED Indicators Power and Ready LEDs blink at the same tempo Power LED Ready LED Possible Problems Miss detect gap Check the label path If you use a Check the label sensor continuous label roll and run under Windows select continuous media
15. tion This section discusses calibration printing configuration and resetting the printer to factory defaults Performing Calibration and Configuration 1 Turn off the printer power Press and hold the feed button while turning on the power until the printing motor is activated Calibration is performed while the printer automatically feeds the label stock for a certain length the printing motor suspends for one second and then prints out a configuration profile The profile includes firmware version ROM checksum RS 232 thermal transfer direct thermal settings hardware configuration and font types At PPLB emulation the printer enters character dump mode To exit from dump mode press the feed button again If you accidentally print the label without exiting from dump mode in advance you need to turn on the printer or press feed button again to print normally Important You must always carry out calibration when changing media Failure to do so will result in improper detection by the label sensor 20 Resetting to Factory Default Settings 1 2 p Note Turn on the printer and wait for 5 or more seconds Press the Feed button for 10 seconds and the Ready indicator and Power indicator will go off in order When the two indicators relight release the feed button The printer feeds approximately 3 5 blank labels and then resets to the factory defaults Revise the factory default settings that st
16. xt on model OS 214 plus PPLA Seagull Driver Wizard Seagull Driver Wizard Specify Port Specify Printer Model 4 port is used to connect a printer to the computer The manufacturer and model determine which printer driver to use Specify the port that you are using If you are connecting using TCP IP or another port type Specify the model of your printer not listed below create a new port Printer Model Argox 50 PPLB ort Type Argox A 100 PPLB Serial Port 9600 8N1 Argox A 150 PPLB Serial Port 9600 8N1 Argox 4 200 PPLB Serial Port 9600 8N1 Argox A 200e PPLE Local Port Argox 4 300 PPLE USBOD1 virtual printer port for USB Argox A 2240 PPLA USBO02 Virtual printer port for USB m printer port USB Arany 4 274 PPI 7 USBO0O4 version 7 1 6 M 3 05 06 2009 26 21 9 Enter Printer name i e Argox OS 214 plus PPLA and select 10 Check all the data on the showing screen if it is correct click do not share this printer and click Next Finish Seagull Driver Wizard Seagull Driver Wizard Completing the Seagull Driver Q Wizard 4 new printer will be installed using the following settings Specify Printer Name Names are used to identify the printer on this computer and on the network Enter a name for this printer Printer Argox OS 214 plus PPLA Name Argox OS 214 plus PPLA Share Port USB001 Default Yes w use this printer as the default p
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