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1. Press Enter to select Press Back to exit Volume Tone CAM Ctrl Status Contact MIC Mute 3 e mm Duration 00h00m End BEN sitet ERE sito 2 EG sito 3 DY Whisper Mode OFF e After the site selection dialogue box is displayed if no operations are performed within approximately 3 seconds the dialogue box will disappear User Manual 2 Use A W to select the site to display and press Enter The camera control screen is displayed Camera Control Camera control Press 1 9 to Set camera preset position l ha pum Controlling a PTZ Camera User Manual 53 Controlling a PTZ Camera 3 Press the buttons of the remote control to operate the PTZ camera B Zoom out R Zoom in lt P Pan the camera left right A W Tilt the camera up down The movement continues as long as you hold down the button and stops when you release the button For finer control of the movement press the button and immediately release it and repeat this in succession To control another site s PTZ camera press Y Each time Y is pressed the order of the sites listed in the site selection dialogue box will change Example During a 4 party video conference call Sitel Site2 Site3 t Site Selection New York Site 2 Paris Site 3 Local Site Press Enter to select Press Back to exit
2. 1 Enter a tone signal 0 9 or X The input field is displayed I 1o L Remote control 1 2 31 Duration 00h00m 73 End GE Soth sites BE This site BG Aspect Ratio SY Whisper Mode OFF The input field can only contain up to 16 characters If you input 17 characters the first character input will not be displayed in the input field but all tone signals will be sent e The input field is not displayed until a tone signal is entered Ifa tone signal is not entered for about 3 seconds the input field disappears Ifyou enter further tone signals after the input field has disappeared the tone signals entered the previous time are also displayed User Manual 75 Contacts and Settings Adding Contacts to the Contact List You can register the information of up to 300 contacts in the contact list Note e Ifa video conference call is received while data is being entered a dialogue box to confirm if you answer a video conference call is displayed Use 4 P to select Yes or No and press Enter When Yes is selected you can answer a video conference call while any unsaved data is lost e When No is selected you can continue entering the data Registering a New Contact Registering a Single party Contact 1 Press Menu e The Menu screen is displayed 2 Use A W to select New Contact and press Enter The
3. r K 2 kc Layout 3 A Other Site B This Site Note You can press B or R to switch the screen layout to that button s pre assigned layout The layout displayed by each button depends on the screen layout currently in use Other Site Layout 1 44 User Manual Changing the Screen Layout Both Sites Layout 2 This Site Layout 3 Example When using Layout 2 B The screen layout will be switched to Layout 3 R The screen layout will be switched to Layout 1 When using a secondary video source Page 61 Page 65 the screen layout cannot be changed You can change the screen layout when connecting to an MCU or non Panasonic video conference system When connecting to an MCU or non Panasonic video conference system images received from the other party may not be displayed in the correct aspect ratio the ratio of the width of the image to its height In this case perform the following operation during the video conference call When the video conference call ends the aspect ratio will return to Auto default 1 Press G e The aspect ratio dialogue box is displayed 2 Use A W to select Auto default 16 9 or 4 3 e Adialogue box showing the selected aspect ratio is displayed for about 3 seconds When connecting to an MCU the MCU s screen will be displayed as the other party s image You can change the MCU s screen layout remo
4. nnna 120 System Specifications mee 120 TS gt eee eee 122 User Manual 7 For Your Safety por veurSaty To prevent personal injury and or damage to property be sure to observe the following safety precautions General The following symbols classify and describe the Follow all warnings and instructions level of hazard and injury caused when this unit is marked on the unit operated or handled improperly AN WARNING Power and Earth Connection The power source voltage of this unit is listed on the nameplate Only plug the unit into an AC outlet with the proper voltage If you use a cord with an unspecified current rating the unit or plug may emit smoke or become hot to the touch Denotes a potential hazard that could result in serious injury or death N CAUTION Do not connect the unit to the AC outlet AC extension cords etc in a way that exceeds the power rating of or does not comply with the instructions provided with the AC outlet AC extension cords etc Denotes a hazard that could result in minor injury or damage to the unit or other equipment The following types of symbols are used to classify and describe the type of instructions to be observed The following symbols are examples To ensure safe operation the power cord supplied must be inserted into a standard three prong AC outlet which is effectively earthed through the normal This
5. 2 8m 1 5m 1m 3 approx approx 2 3m 1 3m 4 approx approx 2m 1 4m Layout examples a regular room the grey circle indicates the microphone s range Display 4m Microphone EE EE Microphone Microphone E N EN 4M Microphone e Microphone 4m Microphone _ m N END RE m 4 m4 Microphone Microphone Display ee m 4m Microphone Microphone HN Display 4m gt Display Preparation Amplifier Active Speaker Connection This section describes how to connect an amplifier active speaker 1 Connect the amplifier active speaker to the Audio Out L R jack on the back of the unit using a stereo pin plug cable Note Connect the amplifier active speaker correctly as follows Left channel gt L Right channel gt R For more details about the amplifier or active speaker refer to the documentation for the corresponding device Layout example Place the speakers either side of the display as follows Notice Speaker C4 HN Display Main Microphone video camera HN IEN Co Speaker Place the speakers either side of the display If you place the display at the front of the room and the spe
6. Contacts and Settings 2 Use A W to select SIP Settings and press Enter The SIP setting screen is displayed lt ON OFF SIP Server Address 192 168 100 100 SIP Username 110 SIP Domain Name Presencecomm Digest Authentication ON OFF gt Authentication ID ascoerG123456 Authentication Password fee SCS SIP Transport Protocol lt UDP TCP Auto EN oso EN EEH save aya Use A W to select the following items for input SIP Server Use 4 gt to select ON or OFF default Note e To communicate using a SIP server ON must be selected and SIP Server Address SIP Username and SIP Domain Name must be set SIP Server Address Enter the SIP server s IP address Note Ifthe IP address contains 1 or 2 digit numbers enter these numbers as they are Do not enter like 001 Example The IP address is 192 168 0 1 Correct entry 192 168 0 1 Wrong entry 192 168 000 001 SIP Username Enter the SIP user name Alphanumeric characters and the symbols can be entered up to 60 characters SIP Domain Name Enter the SIP domain name Alphanumeric characters and the symbols and can be entered up to 128 characters Note e Enter an RFC compliant value For details contact your network administrator Digest Authentication Use 4 gt to select whether to enable digest authentication ON Enables digest a
7. Wrong entry 192 168 000 001 To initiate a video conference call by entering a SIP URI SIP user name SIP domain name you must set SIP Server to ON and specify SIP Server Address SIP Username and SIP Domain Name Also specify Digest Authentication Authentication ID and Authentication Password as necessary Page 93 For details contact your network administrator When making a video conference call within your own SIP domain you can make the call by entering the other party s SIP user name When the other party is not within your SIP domain you must also include their SIP domain name in addition to their SIP user name When a SIP domain name is not specified your own SIP domain name is automatically appended to the address and the call is made Be careful as this may result in calling the wrong party The characters that can be input for SIP URI entry are as follows SIP user name alphanumeric characters symbols z 71 upto 60 characters SIP domain name alphanumeric characters symbols up to 128 characters Enter an RFC compliant value For details contact your network administrator You can refer to the contact list when entering the IP address SIP URI or SIP user name by following the procedure below You cannot enter the IP address SIP URI or SIP user name using the call history 1 Press G The contact list screen is displayed 2 Use A W to select the contact
8. e To return to the video conference call screen press Back Note e You can press Full Screen on the remote control to display hide the guide area In the following cases you will not be able to control a PTZ camera even if you press CAM Ctrl While contents are being shared While displaying the unit information screen or the connections status screen While displaying a dialogue box 54 User Manual Controlling a PTZ Camera Recalling a Registered Preset During a video conference call you can set the other party s PTZ camera s direction and zoom settings to a desired position by selecting a preset pan tilt and zoom position registered in their PTZ camera Note You cannot register a preset or recall a registered preset for your own PTZ camera You can recall the other party s preset only if the other party is using a KX VC300 or KX VC600 and has registered a preset If the other party is using a KX VC500 you cannot recall a preset of their PTZ camera For details about compatible PTZ camera models contact your dealer 1 Press CAM Ctrl The site selection dialogue box is displayed Site Selection Y e Ww New York 4 j Paris y T T S 4 I 3 Panis Press Enter to select Press Back to exit Duration 00h00m X End Site 1 Site 2 Site 3 Whisper Mode OFF v e After the site selection dialogue box is displayed if no operations are performed within
9. 43 HTE 1037 107 HL IEEE 102 User Manual Input Table 3 Japanese English Letter Mode Button Japanese Character Mode Uppercase Lowercase Number Mode preferred preferred Mode Mode 1 FAOIdT4OI 1 1 1 2c HAITI ABCabc2 abcABC2 2 Sper PY AY DEFdef 3 defDEF3 3 aH FYT ky GHIghi4 hiGHI4 4 4 g g Dio FI RRS JKLjkl5 jkIJKL5 5 Gmo JE DAI MNOmno6 mnoMNO6 6 Zw V AXE PQRSpqrs7 pqrsPQRS7 7 Sw visvaa TUVtuv8 tuvTUV8 8 s whol WXY Zwxyz9 wxyzWXYZ9 9 XYZ 4 Full width Half width Half width y 0 ame Space Space Space j Voiced Consonant Mark T ee T Semivoiced Consonant Mark dosi ees Jodi ep deg eps i ERA der 8 8G N2 H_ BS G I L4 8 96712 E re 07 OL opp 0 Ud Gs User Manual 103 Input Switching the Input Mode Each time B or R is pressed the input mode will be switched in the following cycle BI When Chinese is selected English letter mode number mode When English is selected English letter mode number mode extended character 1 mode extended character 2 mode When Japanese is selected Japanese character mode English letter mode number mode R When English letter mode extended character 1 mode extended character 2 mode is selected lowercase preferred mode uppercase preferred mode The current input
10. Use A W to select Sound Settings and press Enter The sound settings screen is displayed Medium Ringback Tone Vol Ring Tone Vol Medium Default Sound Lev lt 16 gt Sound Pre sets standard E ERE Pay EGE save ES Use A W to select the following items for input Welcome Screen Vol Press Enter and use A WV to select the volume level Low Medium default or High played at the start up Ringback Tone Vol Press Enter and use A W to select the volume level Low Medium default or High of an outgoing call ring Note The volume level of the busy tone will be the same level as the ring back tone Ring Tone Vol Press Enter and use 4 W to select the volume level Low Medium default or High of an incoming call ring Default Sound Lev Use 4 gt to select the volume level 0 20 at the start of a video conference call default 16 Sound Pre sets Press Enter and use A W to select the tone More Highs Standard default More Lows Voice or Music at the start of a video conference call Page 60 Contacts and Settings Note You can listen to a sample of the following items by pressing R Welcome Screen Vol Ringback Tone Vol Ring Tone Vol Press G e Adialogue box to confirm the saving of settings is displayed Use 4 gt to select Yes and press Enter The sys
11. device Page 95 Preventing Data Disclosure over the Network e To ensure the security of private conversations only connect the unit to a secure network To prevent unauthorised access only connect the unit to a network that is properly managed Make sure all computers connected to the unit employ up to date security measures Privacy and Right of Publicity By installing and using this device you are responsible for maintaining the privacy and usage rights of images and other data including sound picked up by the microphone Use this device accordingly Privacy is generally said to be A legal guarantee and right not to have the details of one s personal life unreasonably publicised and the rightto be able to control information about oneself In addition right of publicity is a right not to have a likeness of one s face or figure photographed and publicised without consent When the Automatic Answer feature is enabled transmission begins as soon as a video conference call is received The receiver of the video conference call will begin transmitting as soon as the video conference call is received at any time from any caller Please be aware when the Automatic Answer feature is enabled there is a risk that due to an unexpected automatically answered video conference call privacy rights may be violated or sensitive information may be transmitted to unauthorised parties User Manual 13 Preparation Ac
12. in your contact list their IP address or host name SIP URI or SIP user name will be displayed In the outgoing call history if a party is registered in your contact list the contact name is displayed However when calling by entering an IP address or SIP URI or SIP user name Page 36 even if the party is registered in your contact list their IP address or SIP URI or SIP user name is displayed When a contact in the incoming call history is newly added to your contact list the incoming call history will be updated to display the contact s information from the contact list When a party that is not registered in your contact list is selected if you press B the contact list registration screen will be displayed and a new contact can be registered Page 78 If a host name is displayed in the Site column the party cannot be registered in your contact list Also you may not be able to register a SIP URI or SIP user name from the incoming call history to the contact list for a reason such as non compliance with the RFC In this case contact your network administrator Starting a Video Conference 3 Select the party you want to call using AJ w Note Ifyou press Enter the call history details screen is displayed Call history Date and T 2010 JUL 12 14 21 OUT Duration 000058 TN Local site name Site London Device type Panasonic KX VC600 3 yi pres stared Address 192 168 181 111 to make a col
13. n1 The unit current setting is n2 Press Home button using the correct remote control or setup remote control as follows 1 Press and at the same time 2 Within 2 seconds press n2 3 Press Home to finish this message will disappear If this message will not disappear please check the batteries in your remote control and try again Note e The remote control ID of the remote control 1 2 3 is represented by n1 The remote control ID of the unit 1 2 3 is represented by n2 The remote control IDs of the unit and remote control do not match Follow the on screen instructions to change the remote control ID of the remote control to match that of the unit If you cannot change the remote control ID of the remote control contact your dealer If multiple remote controls with assigned IDs will be used close together or if you do not want this message to be displayed select OFF for Check ID mismatch Page 87 The IP Address is invalid Please enter a valid IP Address The IP address contains an invalid value Enter the IP address correctly The correct format is XXX XXX XXX XXX dotted format decimal notation If the IP address contains 1 or 2 digit numbers enter these numbers as they are Do not enter like 001 Example The IP address is 192 168 0 1 Correct entry 192 168 0 1 Wrong entry 192 168 000 001 Multicast or broadcast addresses cannot be used
14. 2 The images are displayed as follows Site 1 upper left Site 2 lower left Site 3 upper right This Site lower right Layout 3 The image of Site 1 is displayed full Screen Layout 4 The image of Site 2 is displayed full screen Layout 5 The image of Site 3 is displayed full screen Layout 6 Your own image is displayed full Screen User Manual 49 Changing the Screen Layout Layout 1 4 LXE Whisper Mode OH Layout 5 Pas ind ME emote stes Bl Arte BEN This Ste DY Whisper Mode OFF C Image edges are trimmed and the image is centred Note Layout 2 BU eire OY Whisper Mode OFT A L Layout 4 A Site 1 B Site 2 C Site 3 D This site You can press B R or G to switch the screen layout to that button s pre assigned layout The layout displayed by each button depends on the screen layout currently in use 50 User Manual Changing the Screen Layout Remote sites Layout 1 All Sites Layout 2 Site 1 Layout 3 Site 2 Layout 4 Site 3 Layout 5 This Site Layout 6 Example When using Layout 3 London 00h00m B The screen layout will be switched to Layout 1 R The screen layout will be switched to Layout 2 G The screen layout will be switched to Layout 6 e When using a secondary video source Page 61 Page 65 th
15. Check the address The IP address of the other party is the same as your own IP address Register the correct IP address Connection will be closed in n seconds Press YES to continue Note e The message first appears when one minute remains and 60 is displayed for n Then the remaining time starts to decrease The time set for Call Limit time has one minute remaining Page 83 If you select Yes you can extend the call limit time for the amount set for Call Limit time If you select No the call is disconnected User Manual 117 Additional Information Unable to connect to network The LAN cable is not connected properly and therefore you cannot XXXX XXXX make a video conference call Check that the LAN cable is connected to the unit properly Try making Note a call again after confirming that the IP address or SIP user name is e An error code displayed on the Home screen If transmission still fails make a note consisting of of the error code and contact your dealer numerals is displayed in XXXX Note XXXX e If transmission fails due to the LAN cable not being connected properly it may take up to 10 minutes before the IP address or SIP user name is displayed and video conference calls can be made after reconnecting the LAN cable Disconnected When connecting to an MCU or non Panasonic video conference system the video conference call was disconnected because encr
16. Names and Usage sse exenia Gin cedebr cw weaddii cu aaaeeeaa DESDE TOR RR TD 15 Main UME FOU eccL 15 DUE GT NTU ACK eter 16 Remote CONTOL E 17 Boundary Microphone Optional Accessory sssss enn 18 Bzbi up e EK 19 Screen ANY RR NOR TERN ea aAA A a EEOAE AEREOS anA EAA 19 SOMME CONG CHS UTE Sm 21 Turning the Power On Off uide te Peces heb Exc ak epus Dx dO Da eR SEDI OR DEKOR GER dead ux S La DuC CREE 25 Screen ES NAY eT 26 Home Screen MS Screen P 26 Menu Screen Rise R e ger m nomm 27 Video Conference Call Screen iececeeeee eee iusikessem eme kenn nk tha kann nasa a MER neris E des 29 Starting a Video Conference seeeeeseeeeeeeseeeeeeenreee 31 Making a Video Conference Call eeeseeeeeeeeeeeeeee esee ee nennen nnn nnne nnn 31 Calling Using Speed Dial 2 party Conference 3 party Conference 4 party dep NNI TE 31 Calling from the Contact List 2 party Conference 3 party Conference 4 party uiti 34 Calling by Entering an Address Directly eeeeeeeseee cesse 36 Calling from the Call History P 39 Answering a Video Conference Call esee 42 Changing the Screen Layout c ccccceeeeeeeeeeeeeeeeeeeeeseeeeeeeeeeeneesseaeees 44 Changing the Screen Layout during a 2 party Video Conference Call 44 Changin
17. R while the still image is being sent the image taken when you pressed R the second time is sent to other party s display again e Ifthe network has low bandwidth and a high rate of packet loss either it will take a long time to display a clear image or a blurred image will be displayed 3 Press G The display switches from the still image back to the normal sub video camera image Note e A black screen is displayed for about 1 second after you press G 4 Press Camera Main The screen returns to the main video camera s image 68 User Manual Displaying the Connection Status Displaying the Connection Status You can confirm the connection status of the network and peripheral devices 1 Press Status The connections status screen is displayed An b Mac ue v t 1 X mark is displayed next to any network or BS ES peripheral devices connection that is not in normal operation or not connected Example The Boundary Microphone connection is not normally operating System status H Volume Tone CAM Ctrl Status Contact MIC Mute o mm Connection status sG DY Whisper Mode OFF MIC displays the connection status of the Boundary Microphone only The connection status of general purpose microphones is not displayed e Ifthe MIC detection setting has been disabled through system settings the connection status of the Boundary Microph
18. approximately 3 seconds the dialogue box will disappear 2 Use A W to select the desired site and press Enter The camera control screen is displayed Camera Control Camera control Press 1 9 to Set t position jtd EB Zoomout BHloono EG YE Change site Video Out On Off FullScreen Layout PC Video Source j 0 rE T Remote Control 1 2 3 User Manual 55 Controlling a PTZ Camera 3 Press a numeric button 1 9 to select the preset number that you want to recall The direction and zoom of the other party s PTZ camera will change to that of the registered preset Note Ifa number which has no preset registered to it is selected the PTZ camera s direction or zoom will not change 56 User Manual Adjusting the Volume and Tone Adjusting the Volume You can adjust the volume during a video conference call 1 Press Volume The volume level bar is displayed at the bottom of the screen 2 Adjust the volume using Volume Pressing will increase the volume of the other party s voice Pressing will decrease the volume of the other party s voice After about 3 seconds the volume level bar disappears Note Video Out On Off FullScreen Layout Video Source Tone CAM Ctrl St
19. control is not operated for a period of time When the unit or remote control is operated and screen standby mode ends the Home screen will be displayed If a button is pressed on the unit or remote control to end screen standby mode that button s operation is not performed in that case If screen standby mode begins while editing information in the contact list or other screen any unsaved changes will be lost User Manual 19 Preparation e ttakes about 7 seconds to return from screen standby mode The length of time may vary depending on the type of display you are using 20 User Manual Preparation Connecting the Unit This section describes how to connect the main video camera display microphone LAN cable and power cord mp To earthed AC outlet a Vv 4 To each device To a display Notice e Use only the included power cord Note e Make sure to read the instruction manuals for all devices being connected 1 Connect the main video camera Connect the main video camera to the Main Camera terminal on the back of the unit using an HDMI cable 2 Connect the display Connect the display to the HDMI terminal on the back of the unit using an HDMI cable e f your display is not compatible with HDMI use a component cable Page 24 Since sound signals are not transmitted when using a component cable connect an amplifier active speaker Page 23 Connect a microp
20. entry 192 168 0 1 Wrong entry 192 168 000 001 6 Press R e The network test starts After the network test is finished if the network test was successful or timed out the details of the results are displayed If the network test failed a message indicating the failure is displayed 7T Press Home The Home screen is displayed Performing Self Diagnosis You can check how your image will be displayed and how your voice will be heard to the other party before starting a video conference call using your own display and speakers 1 Press Menu The Menu screen is displayed 4 Use A W to select Settings and press Enter The system settings screen is displayed Press twice e The third page is displayed Use A W to select Self Diag and press Enter The self diagnosis screen is displayed with the dialogue box Image check Displaying image from camera Please check the image Sound check 1 Separate speaker and MIC more than 1m 2 Increment volume gradually using the remote controller and talk against the MIC Do not increase the volume sharply Use the remote control to change volume level 3 Please check the sound from speaker EBA Guide OFF ERI Start EGI RYSJ Note e You can hide or display the dialogue box by pressing B Set the microphone at least 1 m away from the speakers Press R The self diagnosis starts Note Check the
21. front of the room the Screen comes from the and the speakers at the back the microphone s left right spatial opposite side s speaker etc direction may be reversed and the orientation of the image and sound will not match The speakers of the other party are not properly positioned Ask the other party to position speakers on either side of the display When the MIC position is set automatically if the other party places the display at the front of the room and the speakers at the back the microphone s left right spatial direction may be reversed and the orientation of the image and sound will not match The MIC positions set manually by the other party are incorrect Ask the other party to confirm the manual settings of their MIC positions When setting the MIC position manually the left right orientation should match the left right channels as viewed from the side of the main video camera When the MIC position is set to Center stereo make sure that it is placed with its connector facing the display Page 85 System Settings The settings of the unit cannot A video conference call is in progress be changed Make settings after ending the current video conference call e A video conference call is incoming A dialogue box will be displayed asking whether to answer the call Press End to disconnect the incoming call and then configure the setting on the unit f a video conference ca
22. is not displayed when connecting to an MCU or non Panasonic video conference system Depending on the other party Name may be blank Site 1 Name Panasonic KX VC600 Address 192 168 181 111 Loss 16 Bandwidth 3 5 Mbps i Resolution 1024x768 Framerate 60 fps Frequency 50 Hz Site2 Name Panasonic KX VC600 YI Address 192 168 181 112 1 Loss 21 6 Bandwidth 3 5 Mbps Resolution 1024x768 Framerate 60 fps i Frequency 50 Hz Site 3 Name Address Loss s Bandwidth i Resolution Frame rate Frequency EBH Prev ERI EGI LY Whisper Mode OFF 2 Press Back The display returns to the screen in use before the step 1 was performed User Manual 71 About Enhanced Features Activating Enhanced Features Overview of Activation Keys You can enhance the following types of features with an activation key sold separately For details about the settings refer to Page 95 72 KX VCS101 Activation Key Card Connection Enhancement Enables the connection to MCUs Connection and non Panasonic video Enhancement conference systems Note Once you have activated new features Page 95 they remain activated even after software updates or a system initialisation Ifthe hardware changes for example if you exchange the unit you must reacquire the registration key and activate the features again In this case the registration key can be reacquired free of charge User
23. mode is displayed in the guide area Example English letter mode and lowercase preferred mode currently selected AY lt gt Home y Back 8 Enter e 0 aoe Deleting an Input Character Press Y to delete an input character The character deleted depends on the position of the cursor If the cursor is to the right of the last character in the line the last character will be deleted e Ifthe cursor is within a line of characters the character to the right of the cursor will be deleted Inserting Characters Use q P to move the cursor to the position where you want to insert characters and then begin input The characters will be inserted at the location of the cursor 104 User Manual Miscellaneous Changing the Remote Control Batteries 1 Open the cover 2 Take out the R6 AA batteries 3 Insert new batteries R6 AA dry cell minus side first then close the cover User Manual 105 Miscellaneous Cleaning the Unit When cleaning the unit make sure the power is off and all cables are unplugged Cleaning the unit while the power is on may cause a malfunction Wipe the unit with a dry soft cloth When the unit is very dirty first clean it with a neutral household cleaning agent using a well wrung damp cloth Then wipe down the unit with a dry soft cloth Do not use the following when cleaning the unit They may cause unit discolouration or damage Petroleum Scouring
24. party video conference call even if only one party ends the video conference call the rest of the parties will also be disconnected A video conference call will start with only the parties that answered the call For example if only one party answers a 4 party video conference call the video conference call will start as a 2 party video conference call 3 party 4 party video conference calls may not be possible depending on bandwidth settings Page 82 Page 98 Video conference calls can be made using a SIP URI through a SIP server only if SIP settings have been made correctly When connecting to non Panasonic video conference systems you can make only 2 party video conference calls Calling Using Speed Dial 2 party Conference 3 party Conference 4 party Conference Note To call using speed dial you need to have a speed dial number programmed in Speed Dial in the contact list Page 76 User Manual 31 Starting a Video Conference Calling from the Home Screen Operation with the Main Unit 1 Press Home The Home screen is displayed 1 2 3 4 2 Press One Touch Connection 1 to 5 The LED for the One Touch Connection number you pressed lights up UE E e The information registered to the selected iT CRY OCS M 1 201314015 One Touch Connection number is displayed BE Sean ee L5 E x Tokyo 192 168 181 110 Max Bandwidth 9 0 Mbps a ONU T B vU sue 3 Press Sta
25. saved Note e If any required settings are not specified on either of the screens the settings will not be saved even if you press G on either of the screens Save the settings only after you have specified all the required settings The following settings are required User Manual 97 Contacts and Settings 98 Local site name IP Address when Manual is selected for IP Address Subnet mask when Manual is selected for IP Address Ifyou are currently entering Local site name the next screen will not be displayed even if you press R Local site name Enter a name for the local site Max Bandwidth Press Enter and use 4 W to select the maximum allowed bandwidth to be used 512 kbps 768 kbps 1 0 Mbps 1 2 Mbps 1 5 Mbps 2 0 Mbps 2 5 Mbps 3 0 Mbps 3 5 Mbps 4 0 Mbps 4 5 Mbps 5 0 Mbps 5 5 Mbps 6 0 Mbps 6 5 Mbps 7 0 Mbps 7 5 Mbps 8 0 Mbps 8 5 Mbps 9 0 Mbps default 10 0 Mbps Note e The maximum bandwidth during a video conference call adjusts to that of the party that has set the lowest bandwidth for the maximum bandwidth setting among all participating parties You cannot select a value that is higher than the maximum bandwidth set by the dealer For details contact your dealer e When you make a 3 party video conference call select a value of 1 0 Mbps or higher Otherwise the image quality and the sound quality cannot be guaranteed When
26. screen is displayed 4 Press G e A dialogue box to confirm the saving of settings is displayed 5 Use gt to select Yes and press Enter The contact list screen is displayed Note e To continue entering another contact press B and repeat steps 3 5 6 Press Home The Home screen is displayed Editing Contact Information 1 Press Menu The Menu screen is displayed 2 Use A W to select Contact List and press Enter The contact list screen is displayed 3 Use A W to select the contact you want to edit e You can use q P or the numeric buttons of the remote control to select the displayed tab Page 35 4 Press Enter The contact list details screen is displayed 5 Press G The contact list edit screen is displayed Speed Dial g MultiPoint Addre Site 1 London Site 2 New York BBN abc GRY 2 BE save WY Clear 6 Use A W to select the item you want to edit and make any changes Page 101 Note When editing a single party contact you cannot edit Multi Point When editing a multiple party contact you cannot edit Multi Point or Address User Manual 77 Contacts and Settings T Press G e Adialogue box to confirm the saving of settings is displayed 8 Use 4 P to select Yes and press Enter e The contact list details screen is displayed 9 Press Home e The Home screen is displayed Deleting a Conta
27. solid waste officials and local regulations When replace the batteries for the remote control use R6 AA type dry cell Do not install the battery backwards so that the polarity is reversed User Manual 11 Before Operation Notes about Operation Please pay attention to the following points when using this device 1 Please contact your dealer for installing upgrading or repairing this device 2 Do not forcefully hit or shake this device Dropping or bumping this device can damage or break this device 3 Do not place this device in a freezer or other location where it is exposed to cold temperatures Doing so may result in damage or malfunctions 4 Place this device at least 2 m away from radios office equipment microwave ovens air conditioning units etc Noise from electronic devices can cause static and interference in other devices 5 Do not place this device in a location where it is exposed to hydrogen sulfide phosphorous ammonia sulfur carbon acid dirt toxic gas etc Doing so may result in damage and the usable life span of the device may decrease 6 Do not apply insecticides or other volatile liquids to the device nor leave rubber bands or vinyl objects on the device for extended periods of time Doing so may result in alterations to the material or paint peeling off the device 7T Do not bring cards with magnetic strips such as credit cards and telephone cards near the m
28. you make a 4 party video conference call select a value of 1 5 Mbps or higher Otherwise the image quality and the sound quality cannot be guaranteed Video Quality Use 4 P to select between prioritising smooth movement or image quality for video Motion default Prioritise smooth movement Sharpness Prioritise image quality Note If one of the other parties is using an older software version Motion will be selected f Max Resolution is set to HD and Video Quality is changed from Motion to Sharpness the setting for Max Resolution is automatically changed to Auto Max Resolution Use 4 W to select the maximum display resolution of the main video User Manual camera and sub video camera used during a video conference call Full HD Maximum resolution 1920 x 1080 This mode switches the display resolution according to the condition of the network HD Maximum resolution 1280 x 720 This mode switches the display resolution according to the condition of the network Auto default This mode selects either Full HD or HD according to the available bandwidth Note Selecting Auto or HD is recommended When Full HD is selected if the other party has a low bandwidth the display resolution may be lower than when HD or Auto is selected When Full HD is selected if the other party has a low bandwidth the display resoluti
29. 20 x perform sertan 1080i display to the unit seringi Galf l The field frequency of the video camera or display you are using is diagnosis pertormirg different from the field frequency setting of the unit i estu aes Use a video camera or display that has the same field frequency as the unit For details contact your dealer User Manual 119 Specifications System Specifications Video Compression Method H 264 Compatible e 1920 x 1080p Resolutions e 1920 x 1080i e 1280 x 720p e 1280 x 540p e 960 x 540p e 704 x 480p e 352 x 240p Camera Input Resolution 1920 x 1080i PC Input Resolutions XGA SVGA VGA Audio Compression Method MPEG 4 AAC LD Frequency Range 20 kHz No of Channels 2 Bitrate 64 kbit s 96 kbit s per channel Sound Processing Function Stereo Echo Canceller Microphone Boundary Microphone KX VCA001 Option Pickup Range 2 m radius 360 coverage width x depth x height Cascade Up to 4 Boundary Microphones Connections Sound Pickup Stereo Monaural Method Transmission Call Control SIP External Video Inputs HDMI Camera x 2 RGB PC x 1 Switchable 3 inputs Interface Video Output HDMI x 1 RCA Component x 1 Audio Input Boundary Microphone port x 1 RCA Stereo x 1 Audio Output RCA Stereo x 1 Audio output to display is via HDMI Network RJ45 port x 1 Other Camera Control RS 232C Seria
30. 5 Mbps 8 0 Mbps 8 5 Mbps 9 0 Mbps default 10 0 Mbps Note The maximum bandwidth during a video conference call adjusts to that of the party that has set the lowest bandwidth for the maximum bandwidth setting among all participating parties You cannot select a value that is higher than the maximum bandwidth set by the dealer For details contact your dealer When you make a 3 party video conference call select a value of 1 0 Mbps or higher Otherwise the image quality and the sound quality cannot be guaranteed When you make a 4 party video conference call select a value of 1 5 Mbps or higher Otherwise the image quality and the sound quality cannot be guaranteed Video Quality Use 4 gt to select between prioritising smooth movement or image quality for video Motion default Prioritise smooth movement Sharpness Prioritise image quality Note If one of the other parties is using an older software version Motion will be selected f Max Resolution is set to HD and Video Quality is changed from Motion to Sharpness the setting for Max Resolution is automatically changed to Auto Max Resolution Use A W to select the maximum display resolution of the main video User Manual camera and sub video camera used during a video conference call Full HD Maximum resolution 1920 x 1080 This mode switches the display resolution according to
31. Bandwidth 7 0 Mbps Call result Successful 5 A s KA Home Back 9 uA e cp m GEM octe BGH ayy When not selecting a local site Page 99 Local site name will be blank e The lowest bandwidth for the maximum bandwidth setting among all participating parties is displayed in Bandwidth If the video conference call was not established the maximum bandwidth will be blank Depending on the other party Device type may be blank 4 Press Start to start the call 5 When you want to end the call press End The Home screen is displayed User Manual 41 Starting a Video Conference Answering a Video Conference Call Depending on your setting you can either respond to a request to participate in a video conference call manually manual answer or automatically automatic answer Page 82 Note Make sure that peripheral devices e g display main video camera are turned on When Manual Answer is Set When a video conference call is incoming there will be an incoming call ring and a dialogue box is displayed When the caller is registered in the contact list the caller s Incoming Call group site is displayed When the caller is not registered the caller s IP address or Y stare host name SIP URI is displayed y Start End to Cancel Note e Ifthe other party uses the same SIP domain name as you only the SIP user name and not the SIP URI SIP user name SIP domain name is displ
32. C jack Page 21 Used to connect the Boundary Microphone optional Page 18 Audio In L R jack Page 21 Used to connect general purpose microphones not for the Boundary Microphone LAN jack Page 21 Connect a LAN cable Camera Control terminal Not used Main Camera terminal Page 21 Connect the main video camera with an HDMI cable Sub Camera terminal Page 65 Used to connect a second sub video camera with an HDMI cable for sharing video contents apart from the main video camera RGB terminal Page 61 Used to connect a computer for sending screens to participants HDMI terminal Page 21 Used to connect to the display with an HDMI cable Component terminal Page 24 Used to connect to the display with a component video cable Audio Out L R jack Page 23 Used to connect an amplifier or active speaker GND terminal Used to connect an earthing wire when the power cord s earth terminal connection is not available AC IN Page 21 Connect the power cord User Manual Preparation Remote Control Press to show the sub video camera s images on your and the other party s display during a video conference call When not on a video conference call the sub video camera s images are shown on your display only Page 66 Press to show your computer s screen on your and the other party s display during a video conference call When not on a video conference call the computer screen is shown on your display o
33. Either check your settings and change them or have the other party do the same Page 82 Page 98 If you change your own settings you should register the new information as a local site Page 97 The SIP settings are incorrect Check the SIP settings Page 93 After you check the SIP settings if you still cannot connect to the other party contact your network administrator The ID and password for digest authentication are incorrect Check that the values specified for Authentication ID and Authentication Password are correct Page 94 The SIP Transport Protocol setting is different from the other party s Set the SIP Transport Protocol setting so that it is the same as the other party s Page 94 Page 98 The local site settings are incorrect Confirm the local site settings Specify the settings that are appropriate for your usage environment Page 97 The IP address is not entered correctly Confirm that the other party s IP address is correctly entered The SIP URI or SIP user name is not entered correctly Check whether the SIP URI or SIP user name of the other party is entered correctly or whether it conforms to the RFC e A video conference call to a unit with an incompatible software version was attempted Contact your dealer There may be a problem with your communication lines Contact your dealer e Ifyou are trying to connect to an MCU or non Panaso
34. Ensure that the plug connection is free of dust In a damp environment a contaminated connector can draw a significant amount of current that can generate heat and eventually cause fire if left unattended over an extended period of time Stop operation immediately if the unit emits smoke excessive heat abnormal smell or unusual noise These conditions can cause fire or electric shock Immediately turn the unit off and unplug the power cord and contact your dealer for service Do not connect or disconnect the AC plug with wet hands Danger of electric shock exists When disconnecting the unit grasp the plug instead of the cord Pulling on a cord forcibly can damage it and cause fire or electric shock During thunderstorms do not touch the unit and plug It may cause an electric shock For Your Safety Operating Safeguards ooeooo go o Do not disassemble this unit Only qualified personnel should service this unit Disassembling the unit may expose you to dangerous voltages or other risks Incorrect reassembly can cause electric shock Do not alter the unit or modify any parts Alteration or modification can cause fire or electric shock If metal fragments or water gets into the unit turn the unit off and unplug the unit immediately Contact your dealer for service Operating the contaminated unit can cause fire or electric shock Do not insert objects of any kind into this unit as they may touch danger
35. Enter The connection settings screen is displayed manually Note e Even if you have selected Auto you still may not be able to acquire an IP address due to problems such as network congestion In this case Address is not assigned is displayed in the upper right of the Home screen Contact your network administrator IP Address Enter the IP address of the unit Subnet mask Enter the subnet mask Default Gateway Enter the IP address of the default gateway 4 Manual Auto Max Bandwidth 9 0 Mbps E Video Quality Motion Sharpness gt Max Resolution Auto E Quality of Service Video b Audio only mode ON OFF gt Still image quality HD gt Bj GR Next GG save EY User Manual 81 Contacts and Settings 82 Use A W to select the following items for input e The following items are displayed over 2 pages To view all the items press R to move to the next page and press B to move to the previous page You must save the settings separately for each screen on which you changed the settings Answer Mode Use 4 gt to select how to answer video conference calls Manual default or Auto Page 42 Max Bandwidth Press Enter and use A W to select the maximum allowed bandwidth to be used 512 kbps 768 kbps 1 0 Mbps 1 2 Mbps 1 5 Mbps 2 0 Mbps 2 5 Mbps 3 0 Mbps 3 5 Mbps 4 0 Mbps 4 5 Mbps 5 0 Mbps 5 5 Mbps 6 0 Mbps 6 5 Mbps 7 0 Mbps 7
36. Manual About Enhanced Features Enabling Connection to Non Panasonic Video Conference Systems You can connect to a non Panasonic video conference system and have a 2 party video conference call Intranet To connect to non Panasonic video conference systems you must purchase an activation key card KX VC S101 and activate this feature beforehand Page 95 For details about the activation key contact your dealer Non Panasonic video conference systems you want to connect to must meet the following criteria Confirm the settings of the non Panasonic video conference system Supports SIP communication Supports communication with the H 264 Baseline Profile Supports communication with the G 722 voice codec For details about the types of non Panasonic video conference systems you can connect to contact your dealer Video conference calls to a non Panasonic video conference system through a SIP server using a SIP URI are not guaranteed Page 93 IP addresses must be specified to make calls The connection specifications e g resolution and available functions e g content sharing differ depending on the model type you connect to For details contact your dealer When connecting to non Panasonic video conference systems only 2 party video conference calls are possible You cannot adjust the tone during a video conference call Audio sent to the other party is monaural While you are displaying a sub video came
37. Panasonic User Manual HD Visual Communication Unit Model No KX VC500C N IIT j HL I WHIH j Thank you for purchasing a Panasonic HD Visual Communication Unit Please read this manual carefully before using this product and save this manual for future use KX VC500 Software File Version 2 30 or later In this manual the suffix of each model number e g KX VC500CN is omitted unless necessary Introduction Introduction Feature Highlights HU P Video camera Display Display Intranet Lifelike Visual Communication You can experience lifelike visual communication with smooth high quality video and clear stereo sound 1 If using 2 or more Boundary Microphones stereo output can be enabled through system settings Page 85 Simply Operated Visual Communication You can easily begin a video conference call by pressing the unit s One Touch Connection button followed by the Start button Page 32 Home Electronics style Remote Control Operation and Simple Easy to Understand Graphical User Interface You can make settings and perform operations using familiar remote control operations and a simple easy to understand interface Stabilised Communication Quality In periods of network congestion automatic packet transmission rate quality control prevents packet loss to maintain a video conference call s image and sound quality This allows visual communication with sta
38. R ID The dealer will enter this information into the Key Management System and then issue you with the registration key To Confirm the MPR ID 1 Login to the administrator menu Page 92 e The admin menu screen is displayed 2 Press P The second page is displayed 3 Use A W to select Enhancement and press Enter e The software enhancement screen is displayed Check the field MPR ID Q9 1 11234 5678 90AB CDEF MPRID Activated Features None BI ERI EG Add Features HYE To Register the Registration Key Registering the registration key you acquired activates the enhanced features 1 Login to the administrator menu Page 92 The admin menu screen is displayed 2 Press P The second page is displayed User Manual 95 Contacts and Settings 3 Use A W to select Enhancement and press Enter 7 Use gt to select Yes and press Enter The software enhancement screen is e The system will automatically restart to reflect displayed changes to system settings Note Ifthe registration key you entered is invalid Failed Registration Key code authentication is displayed Repeat the procedure from step 5 If this message is displayed even when you have correctly input the registration key that was issued contact your dealer e Only one registration key can be registered at once e Activated features can also be checked on the enhanced feature confirmation scree
39. Self diagnosis is being performed Orange flashing e Mismatch of field frequency between the unit and display After 30 seconds the flashing will stop and the unit will restart in safe mode Red on An error has occurred Maintenance is being performed Red flashing e A serious error has occurred Off Power is off e In screen standby mode M Devices such as the display or video camera operate with a particular field frequency depending on their video format For details on the field frequency contact your dealer Screen Standby When there is no video conference call transmission and the unit or remote control is not operated for more than 10 minutes default or when the remote control s Video Out On Off button is pressed the unit enters screen standby mode Video out to the display is suspended and the status LED turns off Screen standby mode ends when the unit or remote control is operated or when a video conference call is received Notice Note If screen standby mode ends and no image is visible check to see if the display or video camera s power saving settings are enabled Check each device s manual for more information about its power saving settings You can change the length of time until the unit enters screen standby mode Page 83 The unit will not enter screen standby mode while displaying a computer s screen or a sub video camera s image even if the unit or remote
40. Site 1 3 4 Press Menu e The Menu screen is displayed Use A W to select Select local site and press Enter e The select local site screen is displayed Selected Local site name room 3 room 2 Not Registered Not Registered room 6 room 7 room 8 Not Registered Not Registered Bj Edit ER Delete EGI Set E Use A W to select the local site you want to use Note e For the currently selected local site is displayed in Selected Not Registered is displayed for sites that have not been registered Press G Adialogue box to confirm the temporary use of the selected local site is displayed Use 4 P to select Yes and press Enter The Home screen is displayed Note When you select a local site the name entered in Local site name is displayed instead of the unit name in the unit information User Manual 99 Contacts and Settings e f you turn the power off and then back on the 6 Press G local site is returned to the site set on the system e Adialogue box to confirm the saving of settings settings screen is displayed To return to the site set on the system settings screen turn off the power and then turn it back 7 Use q P to select Yes and press Enter on or use the following procedure The select local site screen is displayed 1 Repeat steps 1 2 2 Use A W to select the currentl
41. age 61 Only the party that pressed Camera Sub can perform this operation To return to displaying your sub video camera s image press Camera Sub While displaying your sub video camera s image you can switch to displaying the other party s image in Layout 1 by pressing B Page 44 Page 46 Page 49 However the other party cannot perform this operation and the other party cannot confirm if you are viewing your sub video camera s image or the other party s image When viewing the other party s image the screen layout is fixed to Layout 1 To return to displaying your sub video camera s image press B User Manual Video Out On Off C FullScreen Layout Video Source Sub rGmea Mains When connecting to an MCU or non Panasonic video conference system Even while displaying your sub video camera s image it is also possible for the other party to start sharing their sub video camera s image In this case note that the other party s sub video camera s image will be displayed as the other party s image on your screen Ifa computer is connected you can also switch to the computer screen s image by pressing PC Page 61 To return to displaying your sub video camera s image press Camera Sub It is also possible for the other party to start sharing their computer s screen In this case note that the other party s computer screen will be disp
42. akers at the back the microphone s left right spatial direction may be reversed and the orientation of the image and sound will not match on the other party s side User Manual 23 Preparation Connecting the Display with a Component Cable If your display does not have an HDMI terminal use a component cable for connection 1 Connect the display to the Component terminal on the back of the unit using a component cable 24 User Manual Preparation Turning the Power On Off Note 1 Make sure that peripheral devices e g display main video camera are turned on Press the Power button on the front of the unit The Power LED and all of the One Touch 1 Connection button LEDs turn on Then the One Touch Connection button LEDs turn off the Status LED starts flashing blue slowly and the Home screen is displayed Tokyo 192 168 181 110 Max Bandwidth 9 0 Mbps Hl London Kl New York E Paris fi Meeting Bin Q o When the power is turned off the Power LED turns off User Manual 25 Preparation Screen Display Home Screen Idle Screen Displayed when the power is turned on Also displayed when the Home button is pressed on the unit or on the remote control Tokyo 192168 181 110 Max Bandwidth 9 0 Mbps DH London 123 New York 131 Paris 143 Meeting lE Not Set 3 9 12 7 wy gt ge 5 Main Video Camera Image Displays the video from the main video ca
43. are Therefore please read license information about GPLs and LGPLs and information about other Open Source Software in the included CD ROM before using this product Also some software parts of this product are licensed under the MOZILLA PUBLIC LICENSE MPL At least three 3 years from delivery of products Panasonic will give to any third party who contacts us at the contact information provided below for a charge of no more than the cost of physically distributing source code a complete machine readable copy of the corresponding source code and the copyright notices covered under GPL LGPL and MPL Please note that software licensed under GPL LGPL and MPL is not under warranty Contact Information http www panasonic net corporate global_ network User Manual Table of Contents Table of Contents For Your Safeby ciiise cc uai made duu d LER uRUbUL Coss uve EE CULO edd esi aa aTa aA 8 For Your 4 NETT Mme 8 Belore Operation 322 222 9 0 3 c00 223 09 99 DOR RELUD anco Sos updd OU add RUNE CUU OSA 12 Notes about Operation cceeeeeeeeeeeeeeeeeeeeeeeeeeeeeaeneaeseeseneeeeeeeeeeseeseeeneeeeneseneeeees 12 Data Security oec iiebe c0 cpu cxi d iva RARE DX Pb aa eaea Aaaa VERO VL CUDU KON Ed CERDO RE UBER AM UM QU 13 Privacy and Right of Publicity iouoiisedskcicnsunank bab Ven abu aaR xen EE Ras cmi diVE ER Rue Id ERR eaa eia 13 Preparati n Me D 14 Accessory Information Men 14 Part
44. assword Al EGJ Change Eva Clear Use A W to select Password then enter the 3 m Use A W to select the following items and enter a password 4 10 digits Current password Enter the current password default 00000000 New password Enter the new password Retype new password Enter the new password again Note Please change the default login password the first time the unit is installed Besure to keep the password safe Press G e Adialogue box to confirm the changing of settings is displayed Use P to select Yes and press Enter The admin menu screen is displayed Press Home The Home screen is displayed Making SIP Settings When using a SIP server over an intranet video conference calls can be made using SIP URIs SIP user name SIP domain name Note e Video conference calls to an MCU or a non Panasonic video conference system through a SIP server using a SIP URI are not guaranteed When there is a problem with the SIP server or when SIP settings are incorrect on the server or on the unit etc and video conference calls cannot be made on the Home screen the SIP user name is not displayed and instead SIP is not registered is displayed In this case you cannot make calls using IP addresses as well as SIP Contact your network administrator Login to the administrator menu Page 92 e The admin menu screen is displayed User Manual 93
45. ation lines Contact your dealer The remote control is e The batteries are depleted unresponsive Replace with new batteries The remote control is being used out of the signal reception range Make sure to use the remote control within the signal reception range Page 15 The remote control ID differs between the unit and the remote control Change the settings so that the remote control ID of the unit and the remote control match Perform the following procedure 1 Press Home on the unit The Home screen is displayed Check the remote control ID of the unit Page 26 Note Ifthe remote control ID is not displayed on the Home screen contact your dealer 2 Press and hold and at the same time 3 Within 2 seconds after you release the buttons press the number 1 to 3 corresponding to the ID displayed on the Home screen Note e Ifthe remote control is still unresponsive after performing the procedure above contact your dealer 108 User Manual Additional Information You cannot control the other party s video camera with the remote control The other party s main video camera is not a PTZ camera supported by this unit Ask the other party to use a PTZ camera that is supported by this unit For details have the other party contact the dealer CAM ctrl from remote site s is set to OFF on the other party s unit Ask the other party to set CAM ctrl fr
46. atus Contact MIC Mute Volume You can set the volume level of a video conference call before starting the call Page 84 After ending a video conference call the volume level returns to the volume level set before starting the call You cannot adjust the display s volume User Manual 57 Adjusting the Volume and Tone Muting the Microphone During a video conference call you can mute the microphone so that your voice cannot be heard by the other party You will be able to hear the other party s voice but they will not be able to hear you Note You can set the microphone s to be mute at the start of a received video conference call Page 83 Muting the Microphone Operation with the Remote Control 1 Press MIC Mute Anicon appears in the status display area of the screen Page 26 and the LED light on the Boundary Microphone Page 18 becomes red Make sure the colour of the LED changes Pressing MIC Mute again will unmute the microphone The LED light on the Boundary Microphone Page 18 becomes green Make sure the colour of the LED changes Volume Tone CAM Ctrl Status Contact MIC Mute o mm Muting the Microphone Operation with the Boundary Microphone 1 Press the MIC Mute button 1 Anicon appears in the status display area of the screen Page 26 and the LED light on the Boundar
47. auto gain control feature ON default Enables the auto gain control feature OFF Disables the auto gain control feature 5 Press G e Adialogue box to confirm the saving of settings is displayed 6 Use q P to select Yes and press Enter e The admin menu screen is displayed 7 Press Home The Home screen is displayed Making HDMI Settings for Checking Operation Note This setting is for verifying HDMI operation This setting does not need to be changed usually Making Local Site Settings You can register up to 10 local sites The same unit can be used in multiple meeting rooms without the need to change the network settings Registering a Local Site 1 Press Menu The Menu screen is displayed 2 Use A W to select Select local site and press Enter The select local site screen is displayed 3 Use A W to select Not Registered and press B The local site settings screen is displayed ee 1 Max Bandwidth 9 0 Mbps E Video Quality Motion Sharpness gt Max Resolution Auto E SIP Transport Protocol 4 UDP TCP Auto BB abc Gy a GG save WY Clear 4 Use A W to select the following items for input The following items are displayed over 2 pages To view all the items press R to move to the next page and press B to move to the previous page If you press G on the first or second pages the settings for both screens will be
48. ayed e Ifthe caller s group site name or SIP URI or SIP user name is too long to display it will be shortened and ended with Operation with the Main Unit 1 Press Start The video conference begins 1 1 One Touch Connection 34 Start End Home eJG G JG JG 6 GIGI Operation with the Remote Control 1 Press Start You can also answer the video conference call by pressing Enter e The video conference begins 42 User Manual Starting a Video Conference Note e Ifyou do not answer a video conference call within approximately 60 seconds the call will be terminated automatically When Automatic Answer is Set When a video conference call is incoming the call will be automatically answered after one ring and transmission then begins User Manual 43 Changing the Screen Layout Changing the Screen Layout during a 2 party Video Conference Call You can choose from 3 different screen layouts when taking part in a 2 party video conference call 1 Press Layout The screen will cycle through the available layouts each time you press Layout Layout 1 The other party s image is displayed full screen Layout 2 The other party s image is displayed full screen and your own image is displayed in the upper right subscreen Layout 3 Your own image is displayed full Screen Layout 1 Layout 2 e af
49. bilised communication quality even over an intranet connection Remote Video Camera Operation via Remote Control You can move the other party s video camera up down left and right as well as zoom in and out Page 52 Selectable Video Source By connecting your computer or video camera to the unit you can show your computer s screen or video camera image to video conference call participants Page 61 Page 65 2 User Manual Introduction Making Video Conference Calls via SIP Server By using a SIP server you can establish video conference calls not just by IP address but also by specifying a SIP URI SIP user name SIP domain name instead If the other party uses the same SIP domain name as you you can make a video conference call by specifying only the SIP user name Page 93 For information about supported SIP servers contact your dealer Enhanced Features through the Use of Activation Keys By using an activation key sold separately you can enable connection to MCUs multipoint control units and non Panasonic video conference systems Page 72 Features enabled through activation keys are available even after performing a system initialisation Page 95 For details about the activation key contact your dealer Connection to non Panasonic Video Conference Systems You can connect to a non Panasonic video conference system and have a 2 party video conference call This feature must be enabled with an activation k
50. ble functions e g content sharing differ depending on the MCU you connect to For details contact your dealer The procedure for connecting to an MCU differs depending on the MCU For details contact your dealer You cannot adjust the tone during a video conference call Audio sent to the other party is monaural While you are displaying a sub video camera s image you cannot send a still image from the sub video camera The maximum bandwidth specified in the settings at the beginning of the connection is applied for the duration of the connection to an MCU Depending on the network conditions you must specify an appropriate bandwidth setting Page 82 Page 98 User Manual About Enhanced Features Operating an MCU Remotely using Tone Signals When connecting to an MCU you can send tone signals by pressing buttons 0 9 or X on the remote control Doing so allows you to operate e g change the screen layout the MCU remotely Note RM 3 Video Out Tone signals can only be sent when connecting to an UE Turnus MCU They cannot be sent between Panasonic HD ERA C s es Visual Communication Units Features and operations that can be performed remotely will vary depending on the MCU Ifthe MCU you are connecting to does not support tone signals an error message is displayed e Ifthe other party sends tone signals to you sound may be interrupted or a ringing noise may occur
51. call 1 Press Tone Wv e The tone control dialogue box appears and the current tone setting is displayed Video Out On Off FullScreen Layout Video Source PC ramen i Tone EQ Control More Highs More Lows Voice CAM Ctrl Status Contact MIC Mute o mum Music 2 Press Tone Wv to select a tone setting More Highs high pitched sounds are amplified e Standard regular default sound More Lows low pitched sounds are amplified Voice makes voices easier to hear when there is a high level of ambient noise Music makes sounds with a broad frequency such as music easier to hear After about 3 seconds the tone control dialogue box disappears Note You can set the tone of a video conference call before starting the call Page 84 e After a video conference call is finished the tone setting returns to the value set before starting the call When connecting to an MCU or non Panasonic video conference system the tone is set to Standard and cannot be changed 60 User Manual Displaying Other Video Sources Displaying a Computer s Screen You can display a computer s screen on your display and to other parties by connecting the computer to the unit This is convenient when explaining something on the computer s screen while showing it to others for example Main
52. cessory Information The following accessories are included Included Accessories Power cord earth terminal included 1 Remote control Part No N2QAYBO000674 1 Batteries R6 AA dry cell 2 CD ROM included manuals etc 1 14 User Manual Preparation Part Names and Usage Main Unit Front oO e 0000 Power LED Shows the power status The LED is red when the power is on and off when the power is off Remote Control Signal Receiver Receives Remote Control signals The maximum range of reception is approximately 8 m from front of the unit and approximately 3 m from 20 on each side total 40 Start button Press to make or manually answer video conference calls Page 31 Page 42 End button Press to end a video conference call Power button Turns the power on and off Page 25 Status LED Shows the operational status of the unit Page 19 Home button Press to display the Home screen Page 26 One Touch Connection buttons LED lit Press to select a dial destination from up to 5 destinations displayed on the Home screen Page 32 Note During a video conference call buttons other than Power and End cannot be used User Manual 15 Preparation Main Unit Back 16 0000 0 0600o Video Out Audio Out RS 232C ot Jo Camera Control RS 232C terminal This terminal is not available for use MI
53. ch MIC 2 R oim ch MIC 3 Connector MIC 1 Center stereo MIC 2 Center stereo MIC 3 Center stereo When setting Boundary Microphones parallel with the display Display Main video camera Speaker Speaker MIC1 MIC2 MIC3 Connector MIC 1 Right side MIC 2 Center Mono MIC 3 Left side When setting Boundary Microphones as follows Display Main video camera Speaker Speaker MIC 1 MIC 3 R ch ch O N Connector MIC 1 Right side MIC 2 Center Mono MIC 3 Left side Note Make some noise near the Boundary Microphone gt is displayed to indicate which Boundary Microphone picks up the noise gt is not displayed when the Boundary Microphone is mute P is not displayed when multiple Boundary Microphones pick up the sound at the same time When the Boundary Microphone is mute the sound made by pressing the MIC Mute button might make gt appear Press G e Adialogue box to confirm the saving of settings is displayed Use 4 gt to select Yes and press Enter The system settings screen is displayed 10 Press Home e The Home screen is displayed Note Donot move Boundary Microphones after completing settings Otherwise the settings will not match the location of the Boundary Microphone Contacts and Settings Making Remote Control Settings You can specify a remote co
54. contact list registration screen is displayed SS Speed Dial s Multi Point No 2 sites 3 sites p Address LB abc cR al EG Save Bes Clear 5 76 User Manual Use A W to select the following items for input Group Site Enter a name for the contact up to 24 characters Page 101 Speed Dial Enter a speed dial number 1 300 Multi Point Use 4 gt to select No Address Enter an IP address or SIP URI or SIP user name Note When entering an IP address if the IP address contains 1 or 2 digit numbers enter these numbers as they are Do not enter like 001 Example The IP address is 192 168 0 1 Correct entry 192 168 0 1 Wrong entry 192 168 000 001 e The characters that can be input for SIP URI entry are as follows SIP user name Alphanumeric characters and the symbols _ up to 60 characters SIP domain name Alphanumeric characters and the symbols and up to 128 characters e Ifthe other party has the same SIP domain name as yours you can register only their SIP user name If the other party has a different SIP domain name from yours their SIP domain name must be entered along with their SIP user name Ifthe SIP domain name is not entered your own SIP domain name is automatically appended to the registered contact This may result in a different unintended party being registered as a contact so be careful when entering a contact s inf
55. ct 1 Press Menu e The Menu screen is displayed 2 Use A W to select Contact List and press Enter e The contact list screen is displayed ABC JKL MNO PQRS T Group Site Address Speed Dial BBI Add New BR Delete GH Edit DY Speed Dial order 3 Use A W to select the contact you want to delete e You can use gt or the numeric buttons of the remote control to select the displayed tab Page 35 4 Press R A dialogue box to confirm the deletion is displayed 5 Use 4 P to select Yes and press Enter e The contact list screen is displayed 6 Press Home e The Home screen is displayed 78 User Manual Registering a Contact from the Call History Registering a Single party Contact You can register a contact to the contact list from the call history Note e Ifa hostname is displayed in the Site column ofthe call history the party cannot be registered in your contact list Also you may not be able to register a SIP URI or SIP user name from the incoming call history to the contact list for a reason such as non compliance with the RFC In this case contact your network administrator 1 Press Menu e The Menu screen is displayed 2 Use A W to select Call History and press Enter The outgoing call history screen is displayed Note To refer to the incoming call history press G 3 Use A VW to select the single party entry you want
56. cted language Note e f you accidentally choose the wrong language follow the steps below to change the language setting 1 Press Home 2 Press Menu 3 Press W four times to select the fifth item from the top press Enter 4 Press P The second page is displayed 5 Press W three times to select the fourth item from the top press Enter The language settings screen is displayed 6 Repeat the procedure from step 5 9 Press Home The Home screen is displayed User Manual 89 Contacts and Settings Performing System Maintenance Display Unit Information You can view the setting information for the unit 1 Press Menu The Menu screen is displayed 2 Use A W to select Settings and press Enter The system settings screen is displayed 3 Press gt twice e The third page is displayed 4 Use A W to select System Info and press Enter The unit information screen is displayed Page 70 Name Tokyo MAC address CP wees 2T SIP Username IP Address 192 168 181 110 Subnet mask 255 255 255 0 Default Gateway 192 168 181 1 SIP Domain Name Max Bandwidth 9 0 Mbps Resolution send Software version 20 Frequency 50 Hz 5 Press Home The Home screen is displayed Checking Enhanced Features You can check which features have been activated due to software enhancement Page 95 1 Press Menu e The Menu screen is displayed 2 U
57. e screen layout cannot be changed User Manual 51 Controlling a PTZ Camera Controlling a PTZ Camera If a PTZ pan tilt zoom camera is connected as the main video camera to the other party s unit you can control the pan side to side movement the tilt up down movement and the zoom of the camera during a video conference call 52 Note 1 Press CAM Ctrl You cannot control your PTZ camera If the other party is using a KX VC300 or a KX VC600 you will be able to control their PTZ cameras If the other party is using a KX VC500 you will not be able to control their PTZ cameras If any of the other parties is using an older software version you will not be able to control any of the other party s PTZ cameras You will be able to control the other party s PTZ cameras only if they have set CAM ctrl from remote site s in their settings to ON by default it is set to OFF For details about compatible PTZ camera models contact your dealer The features that can be used may be limited depending on your video camera model e g A video camera with only a zoom feature When the other party is using a non Panasonic video conference system some operations may not be available or unintended operations may occur Vi The site selection dialogue box is displayed ideo Out On Off FullScreen Layout PC___ cameray leo Eme D sub vain Site Selection j New York Paris
58. e the microphone during a call so that the other party cannot hear your voice P age 58 Press to display your contact list This can be pressed while the following screens are displayed Home screen Menu screen Computer s screen sub video camera s image when noton a video conference call Press to dial or perform settings where inputting digits characters is required Page 101 User Manual 17 Preparation Boundary Microphone Optional Accessory Boundary Microphone Digital Interface Type Proprietary cable included Cable length approx 8 5 m 67 9 Model No KX VCAO001 Q MIC Mute button Press to mute your own voice so that other video conference call participants cannot hear you Page 58 LED Indicate the operational status of the Boundary Microphone Red on Microphone is muted Green on Transmitting Orange blinking in 1 second intervals Starting up Off No transmission in progress or microphone disabled because the unit is receiving a multicast call Note Up to 4 Boundary Microphones can be connected in cascade e Contact your dealer for purchase information 18 User Manual Preparation LED Patterns LEDs indicate the operational status of the unit as follows Slow blue flashing e Starting up e Idle state Blue on e na video conference call including when dialling receiving a video conference call and being disconnected Orange on e
59. e to display the computer s screen on the other party s display An error message is displayed To return to displaying your main video camera s image press Enter User Manual Video Out On Off FullScreen Layout Video D wan 2 Sol urce Sub e Pressing Full Screen on the remote control will hide or unhide the other party s information duration and guide displays When connecting to another Panasonic HD Visual Communication Unit While displaying your computer s screen the other party cannot press PC to display their own computer s screen Ifa sub video camera is connected you can also switch to the sub video camera s image by pressing Camera Sub Page 65 Only the party that pressed PC can perform this operation To return to displaying your computer s screen press PC While displaying your computer s screen you can switch to displaying the other party s image in Layout 1 by pressing B Page 44 Page 46 Page 49 However the other party cannot perform this operation and the other party cannot confirm if you are viewing your computer s screen or the other party s image When viewing the other party s image the screen layout is fixed to Layout 1 To return to displaying your computer s screen press B When connecting to an MCU or non Panasonic video conference system Even while displaying your computer s screen i
60. elements in product Poisonous noxious substance or element Mercury Hg Cadmium Cd Hexavalent chromium Cr VI Polybrominated Polybrominated biphenyls PBB diphenylether PBDE Assembly electric circuit board Packing Accessory Documents The content of poisonous noxious substance for all homogeneous materials regarding all corresponding parts is less than the industrial standard of SJ T11363 2006 The content of poisonous noxious substance for atleast 1 type of homogeneous material regarding all corresponding parts is more than the industrial standard of SJ T11363 2006 Panasonic System Networks Co Ltd 1 62 4 chome Minoshima Hakata ku Fukuoka 812 8531 J apan Web Site http www panasonic net Copyright This material is copyrighted by Panasonic System Networks Co Ltd and may be reproduced for internal use only All other reproduction in whole or in part is prohibited without the written consent of Panasonic System Networks Co Ltd Panasonic System Networks Co Ltd 2011 PNQX3360XA KK0111KU2121
61. ence system depending on the other party s device the image may be distorted due to lack of bandwidth In this case contact your dealer There may be a problem with your communication lines Contact your dealer The maximum bandwidth changes during a video conference call The maximum bandwidth during a video conference call adjusts to that of the party that has set the lowest bandwidth for the maximum bandwidth setting among all participating parties If there is a problem with your communication lines contact your dealer The computer or sub video camera s video is not displayed Cables or cords may not be connected properly Make sure all connections to the unit are correct Page 61 Page 65 On the Home screen press PC or Camera Sub and then check the computer s screen or sub video camera s image Page 61 Page 65 The computer s display resolution or refresh rate is incompatible with the unit Set your computer s resolution and refresh rate to a setting compatible with the unit Page 61 It takes a long time to display a clear image when displaying a still image from the sub video camera Sending a still image requires time Packet loss is occurring Change the Still image quality setting to HD Page 83 User Manual 111 Additional Information Audio The other party cannot hear The microphone cable is not properly connected your voice Check that the microphone is
62. er pisi sind Uppercase Lowercase Uppercase Lowercase ue us TM des preferred preferred preferred preferred oae oce Mode Mode Mode Mode 1 1 1 1 1 1 1 1 AAAAAAA aaaaaaae AAAABCC a bc AEBCCaaa bccAAAA Ca abc AAAABCC Dasc ABCabc2 abcABC2 2 agadabcc A BC 2 62 2 C2 DEEEEEF de fD DDEEEEF dde e fD DEF DEF def fDEF Sara CE 3 deta pde a s de f3 EEEEEF3 dde e t3 DE E F3 a l GGHII TITI g hi TiTi n Zsw GHIghi4 ghiGHI4 4 igghiiitiri eGHilffiili GHIghif4 ghi GHI A 4 4 he JKLjkl5 jklIJKL5 l5 JKUkIS jk KES JKLLECIKI jkiI JKLL In5 L L5 MNNOOO mnfi0d666 MNNNOO mnnhodd OOOGE j69g0MNN O mnn rho MNNNO bo HODIE TORSMNOS i mnfio 000000 6666 666 60906 Q6 PQRSpar pqrsPQR PQRSSRp parssnp PQRRRSS parffsssP P xw Los s7 S7 7 arss7 QRSSA7 N ee TUUUOUD O tu d v T U V t u vT Bv TUVtuv8 tuvTUV8 8 Vtu TUUUUUU Vttu v TUUOUOV EU v8 V8 8 8 WWXIJYY wwxiyyz WXYYYZZ wxyyyzzzz WXYZ WXY i x n ELE 9h 59 73 9 Zwwxijyyz WWXIJYY ZZwxyyyz WXYYYZZ Z9 zzz9 ZZ9 0 0 Space 0 Space 0 0 Space 0 Space 0 Space 0 Space 9 Q9 Q ee Lg lt gt lt gt lt gt lt gt lt gt lt gt lt gt _ _ amp amp V96 amp amp S amp S 4 amp S amp 3 XJ peur ERCO TROO ERCO qe Lr d T
63. era detected Set camera operating Use a video camera with the same field frequency as the unit frequency to nHz Safe Mode Note If is pressed the system e If you enter Safe Mode during a video conference call the call will enters safe mode after restart be disconnected Note The field frequency setting of the unit 50 or 60 is represented by n User Manual 115 Additional Information 116 Check sub camera setting Check camera Set the sub camera HDMI output to 1080i Safe Mode If is pressed the system enters safe mode after restart Astandard definition 640 x 480p 720 x 480p video camera signal has been detected Change the video camera s resolution to HD 1920 x 1080i Note f you enter Safe Mode during a video conference call the call will be disconnected Check sub camera setting Check camera Set sub camera operating frequency to nHz Safe Mode If is pressed the system enters safe mode after restart Note e The field frequency setting of the unit 50 or 60 is represented by n A video camera with a different field frequency to the unit has been detected Use a video camera with the same field frequency as the unit Note Ifyou enter Safe Mode during a video conference call the call will be disconnected Call failed due to software version mismatch e A video conference call to a unit with an i
64. era s image on your display and to other parties Main video camera __ Intranet Connect a video camera to the back of the unit using an HDMI cable Page 16 e You can connect or disconnect the sub video camera during a video conference call e You can only display the image of one sub video camera at a time Only video cameras that can output 1080i resolution using HDMI can be used User Manual 65 Displaying Other Video Sources Displaying the Sub Video Camera s Image You can switch the display from the main video camera to a sub video camera during a video conference call 66 1 Press Camera Sub The sub video camera s image is displayed The image is also visible on the other party s display Note When connecting to an MCU or non Panasonic video conference system the same image may not be shown on the other party s display depending on the other party s screen layout Ask the other party to change their screen layout to display your sub video camera s image e Pressing Full Screen on the remote control will hide or unhide the other party s information duration and guide displays When connecting to another Panasonic HD Visual Communication Unit While displaying your sub video camera s image the other party cannot press Camera Sub to display their own sub video camera s image Ifa computer is connected you can also switch to the computer screen s image by pressing PC P
65. ere anale Apte Es tEn EAR R lada xo sas u taeda ei apte 95 Making Audio Input Settings ete TOR 96 Making HDMI Settings for Checking Operation eeee 97 Making Local Site Settings sssssnnnnennnnnnnunnnnnnnnnnnnnnnnunnnnnnnnnnnnunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nne 97 Registering a Local Sita SHE 97 Selecting a Local Site serenor Em 99 Editing Local Site Information excess scsccctecscadendhenetecetnedenccdeapiasoncbond seiesvasaseeccseadeeeaiasales 100 Deleting Local Site Information eius rho vas mat ies eror err enc ete corpi s Era Mira nates 100 e M M 101 Inputting Letters and Numbers Lii esee tnn erre bn a rana nk in uua suh ni Sn E ruht nae 101 HIE Te ETI lIU T Einn 105 Changing the Remote Control Batteries cccccccccseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeneeeeeeeeeees 105 Cleaning the Umit aou conc iuis naaa akanena eaa aaa DO Sa ales vba duda 106 6 User Manual Table of Contents Additional hInforniatloti io iecore dtes oves cec pu betae cos bute ppp E S vu Rb nennum nnne 107 Troubleshooting Er E 107 Basic Operation Ean aeiiae kaai aeai 107 ilo E thy SE EE E E E E E E ti 112 System Settings asinis aaora eae IP 113 If These Messages Appear ssssssssesssseseeneeneeneneen nnne t hne nnn nennen nnne nnns 114 Miscellaneous RM 119 Specifications fme
66. ess from their contact list the call will not be connected For details contact your network administrator 1 Press Menu e The Menu screen is displayed Video Out On Off Full Screen Layout 2 Select Contact List using 4 W and press 1 Enter 4 Start C Meu D End 5 e The contact list screen is displayed The entries are grouped in the index tabs and displayed in 2 3 alphabetical order of Group Site 2 Contact List p ABC JKL MNO PQRS Group site Address Speed Dial 6 of 300 in use Board meeting 2 ondon 192 168 181 111 6 New York 192 168 181 112 V Remote Control 1 2 3 Back O Ente 2 v M sinew BH Delete B ccc DYH Speed Dial order You can also open the contact list screen by pressing Contact while the following screens are displayed Home screen Menu screen Computer s screen sub video camera s image when not on a video conference call 34 User Manual Starting a Video Conference 3 Select the entry you want to call using 4 W You can switch the index tab back and forth using IL gt Index tabs in which no entries exist will be skipped e Press a numeric button on the remote control to switch to the index tab assigned to that button as shown below 4 Press Start to start the call 5 When you want to end the call press End The H
67. ey Page 73 Page 95 For details about the types of non Panasonic video conference systems you can connect to contact your dealer MCU Connection By connecting to an MCU multipoint control unit you can make multiple party video conference calls with 5 or more parties rather than the normal maximum of 4 parties This feature must be enabled with an activation key Page 74 Page 95 For details about the types of MCUs you can connect to contact your dealer User Manual 3 Introduction Trademarks HDMI is a trademark or registered trademark of HDMI Licensing LLC in the United States and other countries This product is licensed under the AVC Patent Portfolio License This license permits the end user to perform for personal and non commercial use only the following actions Encode video in compliance with the AVC Standard below AVC Video Decode AVC Video that was encoded by a consumer engaged in both personal and non commercial activity Decode AVC Video obtained from a video provider licensed to provide AVC Video Additional information may be obtained from MPEG LA LLC See http Awww mpegla com All other trademarks identified herein are the property of their respective owners Open Source Software Parts of this product use Open Source Software supplied based on the conditions of the Free Software Foundation s GPLs and or LGPLs and other conditions Relevant conditions apply to this softw
68. f the remote control 1 Press and hold and at the same time 2 Within 2 seconds after you release the buttons press the number 1 to 3 corresponding to the ID that you specified for Remote control ID in step 4 1 1D1 2 ID2 3 1D3 10 Press Enter The dialogue box disappears and the remote control ID of the unit will be saved Note e Ifthe dialogue box does not disappear repeat the procedure above several times if necessary If the dialogue box still does not disappear turn the power off and then back on to cancel the settings For details contact your dealer 11 Press Home The Home screen is displayed Making Language Settings 1 Press Menu e The Menu screen is displayed Use A W to select Settings and press Enter e The system settings screen is displayed Press gt e The second page is displayed Contacts and Settings 4 Use A W to select Language Setting and Making Multicast Setting press Enter The language settings screen is displayed Note This setting should not be changed by the user LB ER EG save aya 5 Press Enter and use A W to select the desired language i P3C default English EAE 6 Press Enter 7 Press G e Adialogue box to confirm the saving of settings is displayed 8 Use q gt to select Yes and press Enter The system settings screen is displayed in the sele
69. g call history You may not be able to initiate video conference calls with SIP URIs or SIP user names in the incoming call history for a reason such as non compliance with the RFC In this case contact your network administrator User Manual 39 Starting a Video Conference 40 1 Press Menu The Menu screen is displayed E fulSceen Layout E ETE 2 Select Call History using 4 W and press Enter 1 ER D pu vs The outgoing call history screen is displayed start Mens 7 En going ry play 4 A al 5 ll hi ur r Call history site Date and Time Duration Caliresult 2 3 9 30 I9 FOCOn London 2010 JUL 09 19 33 00 02 00 O outgoing calls are andes Dew Me 2010 JUL 09 19 32 00 40 00 S Paris 2010 JUL 09 12 23 01 23 20 O Paris o New York 2010 JUL 01 20 42 00 52 58 O Start London O 5 lo gt Paris 2010 JUL 01 20 32 00 00 30 O Home 2 Back e Ent J New York 2010 JUL 01 20 32 00 06 40 O r v m BRE Delete Bl incoming Call YS Delete Aii User Manual The result of the video conference call is displayed in the Call result column as follows Q The video conference call was established gt The video conference call was not established To move to the incoming call history screen press G You can switch between the outgoing call history screen and the incoming call history screen by pressing G In the incoming call history if a party is not registered
70. g the Screen Layout during a 3 party Video Conference Call 46 Changing the Screen Layout during a 4 party Video Conference Call 49 Controlling a PTZ Camera ooi pr oae cyo En cctuu eroe cona exe eps aae kvEE a evdR Lu Enn Ecce 52 Controlling a PTZ Camera asscieevxpnitex ana cr viceixniorndie c orga Kev Con Or HA ERIS E ER EU nnmnnn 52 Recalling a Registered Preset cccccccsssseeeeeneneeeeeeeeeeeeseeeneeseeeeeeesessecceeeeeeeeeseseseens 55 Adjusting the Volume and Tone eeeeeeeeeeeeeeeee 57 Adjusting the Volume E 57 Mating the Microphone uicina crai ri ln pace n eal ran io eR uc E citer bn 58 Reducing Microphone Noise cccccecesseeeeeeneneeeeeeeeeeeesseeeeeeseeeeeeesesseceeeeeeeeessenseees 59 PIE 60 Displaying Other Video Sources eese 61 Displaying a Computer s Screen asia caa kb na nik Ekan aux tvi SRrwE nora a a RE xS a Knck vE EOD REID KK 61 Displaying the Sub Video Camera s Image eeeeeeeeeeeenenennnnnnnennnnnn 65 User Manual 5 Table of Contents Displaying the Connection Status eeeeeeeeeeeeeeeee 69 Displaying the Connection Status 51 1 ceeieeiiiesieinne nante usan ka na pasan aaanR UR RnR PR 4 Ran ARA NS 69 Displaying Unit Informations pr rekacpix
71. ge the remote control ID e When OFF is selected even if the unit receives a signal from a remote control that has an ID different from the one specified no warning is displayed on the Home screen Note e f multiple remote controls with assigned IDs are being used close together it is recommended that you select OFF for Check ID mismatch Press G e Adialogue box to confirm the saving of settings is displayed Use lt q P to select Yes and press Enter When Remote ID enable is set to ON Page 87 The dialogue box for changing the ID of the remote control is displayed Proceed to step 9 Remote ID enable B o gt Yip ioaz D3 gt Remote control ID 1 Press and simultaneously and release 2 Press 1 within 2 seconds 3 Press Enter Setting completes when this indication disappear lt Setting of remote control IFF gt correspond to remote control switching function Unable to set up for remote control that does not Please consult your authorized Panasonic dealer for details To discontinue change please restart the system Press Enter to End te Save Note While the dialogue box is displayed video conference calls cannot be received When Remote ID enable is set to OFF Page 87 The system settings screen is displayed Press Home to return to the Home screen User Manual 9 Use the following procedure to change the ID o
72. gistered in the contact list The other party s IP address SIP URI SIP user name SIP domain name or host name e g www example com is displayed If the other party uses the same SIP domain as you only the SIP user name and not the SIP URI is displayed Video Image Displays the other party s video your own video or video from the secondary video input such as a computer display or a sub video camera Page 61 Page 65 Subscreen Depending on the screen layout your own video or the other party s video is displayed here Page 44 Page 46 Page 49 Duration Displays the duration of the current video conference call Note e 99h59m is displayed for the duration even if the length of the video conference call exceeds 100 hours Guide Displays operations you can perform with the remote control Network Status Indication The number of antennas in the icon indicates differing levels of network congestion The icon changes as follows 0 bars _ _ y The network is very congested 1 bar g The network is congested 2 bars all The network is slightly congested 3 bars alll The network is not congested Note e Ifthe icon shows only 0 1 bars continuously contact your network administrator During multiple party video conference calls the icon is displayed on each site screen but not on your own image User Manual 29 Preparation You can set whether to display the icon This setting affects all disp
73. he system settings screen is displayed Press gt e The second page is displayed User Manual 85 Contacts and Settings BIB Auto cR 6 86 Use A W to select MIC Setting and press Enter The auto settings screen is displayed Note Ifthe manual settings screen is displayed proceed to step 6 Press B The manual settings screen is displayed on Center Mono d n EE ath Lm ath EG save Y MIC2 MIC 4 Use A W to select the Boundary Microphone you want to configure and press Enter Use A W to select the Boundary Microphone s relative position Left side Sounds on left side are played Right side Sounds on right side are played Center Mono All sounds are played through both the left and right speakers at the same volume Center stereo Sounds centred on the microphone are played through both the left and right speakers at the same volume Note When a Boundary Microphone is set to Center stereo make sure that itis placed with its connector facing the display For the settings shown in the following diagrams the left right channels are displayed as viewed from the side of the main video camera Here are examples of the relative position of Boundary Microphones User Manual When setting Boundary Microphones in a row perpendicular to the display Display Main video camera Speaker Speaker R ch Lch MIC 1 R om
74. hentication Password as necessary Page 93 For details contact your network administrator e Ifthe other party uses the same SIP domain name as you only the SIP user name and not the SIP URI SIP user name SIP domain name will be displayed in the call history Outgoing Call History 2 party 3 party 4 party video conference calls can be made using the outgoing call history When connecting to non Panasonic video conference systems you can make only 2 party video conference calls using the outgoing call history For video conference calls made using the contact list the contact name is displayed For video conference calls made by entering the IP address SIP URI directly Page 36 the IP address SIP URI is displayed The IP address SIP URI is also displayed even if a matching entry exists in the contact list If consecutive video conference calls are made to the same destination only the latest call will appear in the outgoing call history Incoming Call History Only 2 party video conference calls can be made using the incoming call history If the calling party s IP address SIP URI is registered in the contact list the contact name is displayed Otherwise the IP address or host name SIP URI is displayed If consecutive unanswered video conference calls are received from the same party only the latest call will appear in the incoming call history You cannot make a video conference call to a host name displayed in the incomin
75. herwise the batteries may leak For Your Safety AN CAUTION Power e oec Installation QO oO Battery eec When the unit is not used over an extended period of time take the batteries out of the remote control Otherwise the batteries may leak Do not use the leaked batteries When the unit is not used over an extended period of time switch it off and unplug it If an unused unit is left connected to a power source for a long period degraded insulation may cause electric shock current leakage or fire The unit should be used only with the power cord enclosed with the unit The unit should be kept free of dust moisture high temperature more than 40 C and vibration and should not be exposed to direct sunlight Place this unit on a flat surface Serious damage and or injury may result if the unit falls Allow 10 cm clearance around the unit for proper ventilation Do not place the unit in an area close to fire Doing so may cause fire Be sure to use the specified type of batteries only Ensure that batteries are installed with correct polarity Incorrectly installed batteries can burst or leak resulting in spillage or injuries e oe This product contains batteries Replace only with the same or equivalent type Improper use or replacement may cause overheating rupture or explosion resulting in injury or fire Dispose of used batteries according to the instructions of your local
76. hkKey 2 New York 192 168 181 112 One Touch 2 6 of 300 in use 3 Paris 192 168 181 113 One Touch 3 Meeting London 192 168 181 111 4 New York 192 168 181 112 Ons Toud e Paris 192 168 181 113 5 Not Registered set _ m m 5 a Board meeting 2 FAN 6 London 192 168 181 111 lt e gt New York 192 168 181 112 Home Back 2 O me Board meeting mE d ey BH ERI BG Eor BY Alphabetical order With the dial keys enter a speed dial number 1 to 300 Press Start to start the call When you want to end the call press End The Home screen is displayed Starting a Video Conference Video Out On Off FullScreen Layout E r Camera 4 Sub Main A Em Menu Calling from the Menu Screen Operation with the Remote Control User Manual 33 Starting a Video Conference Calling from the Contact List 2 party Conference 3 party Conference 4 party Conference Note Tomake a video conference call from the contact list you must first register contacts in the contact list Page 76 f IP Address is set to Auto on the network settings screen Page 81 the unit s IP address will be automatically obtained using a DHCP server and therefore may change to a different IP address from the one registered in the other party s contact list In such cases when the other party tries to call you by selecting a registered IP addr
77. hone Boundary Microphone optional Connect the Boundary Microphone to the MIC jack on the back of the unit using the proprietary cable Use only the included cable e Push and turn the connector of the proprietary cable until it clicks If the connector does not click try reconnecting the cable with the top and bottom of the connector reversed General purpose microphone Connect the microphone to the Audio In L R jack on the back of the unit using the stereo pin plug cable after amplifying the signal to line level using a device such as a microphone amplifier Connect the microphone correctly as follows Leftchannel 5 L Right channel gt R Note When connecting both the Boundary Microphone and a general purpose microphone both microphones can be used simultaneously Connect to the network Connect a switching hub to the LAN jack on the back of the unit using a category 5 or greater LAN cable Note Set the switching hub to Auto Negotiation mode e If the system is set to 100M Full Duplex it is necessary to change the system setting For details contact your dealer Donotconnectto a switching hub set to Half Duplex Formore details about switching hubs refer to the documentation for the switching hubs Insert the included power cord into the AC IN terminal on the back of the unit e Use only the included power cord User Manual 21 Preparation 6 Pl
78. ibFoskx elt da there Rupe baxs tassa cesa ata RaR pa EEG 81 Making Screen Standby SeUllijs idasd d iete aene teer co ether vade da sd ext eco retire nba n pu M rua 83 Making Sound Settings REB PORTET 84 Setting the MIC POSION Lm 85 Making Remote Control Settings cccscssc scnssceeeseeeedeseeseneneneseeseneseceenenensenneseecees 87 Making Language Settings m t 88 Making Multicast Setting cist eink cane cen Medida ture an uteri tt un Eb ans nes Se ab iir axa dana Exp a eM Ras e daca 89 Performing System Maintenance eeeeeeeeeeeeeeeeeeeeeeeenneee nennen nnn nennen nennen nnn 90 Display Unit peg isl 90 Checking Enhanced Features uiuis dee repr Sc rad urenionba s Oni ea diode de cue dirti prre add 90 Performing a Network Test ERR T 90 Performing Self DIAgNOS S rM 91 Performing Remote Maintenance 2 0 cccccccsssecceeccnsnceneeseeeesssensneeeceeseereassceeeeeeenneenene 92 Making Administrator Menu Settings eeeeeeeeeeeeeeeeeeeeennnen enne 92 Logging in to the Administrator Menu ieiiieieeien esee reet eren ttn tita aon ttt tea uaa uk p suain 92 Making Administrator Password Settings 5 e eire ree Feet taa nonni xta Sep REPRE n PERRA Lea 93 Making SIP Setting S iriran 93 Performing System lnitialisation eire resonet cta err rr hail dee en So Pe Fontes tesa rea pee cuis 95 Activating Enhanced Features iaa s etude esit as uend
79. icrophone Cards might become unusable 8 Do not bring the device near items that emit electromagnetic waves or that are magnetised high frequency sewing machines electric welders magnets etc Doing so may result in static noise or damage 9 Keep the device at least 10 cm away from all walls If placed against a wall the device may not be able to ventilate properly which may lead to a system malfunction due to overheating zx N User Manual 10 Avoid placing the device in areas with high humidity and exposing it to rain Neither the main unit nor the power plug is water resistant 11 The power outlet should be near the product and easily accessible About the Operating Environment This device includes a feature that automatically adjusts voice transmissions to improve clarity After beginning a video conference call adjustments to the call environment may not complete immediately and as a result voices may cut out or echo In such cases at the beginning of the video conference call be sure to speak in turn with other parties About Moving the Device Do not move this device while cords are still connected Doing so may result in damage to the cords Other The unit may not operate in the event of a power failure e After unpacking the product dispose of the power plug cap and packing materials appropriately The illustrations and screenshots in this manual are for reference only and may vary fr
80. image that is displayed from the main video camera e To avoid feedback slowly raise the volume using the remote control s button e When someone speaks into the microphone confirm whether the sound plays back through the speakers During self diagnosis all Boundary Microphones will be set to Center stereo During self diagnosis the tone will be set to Standard 6 Press R The self diagnosis ends User Manual 91 Contacts and Settings Aes Making Administrator f you do not press R the self diagnosis will automatically end after about 10 Men u Setti ngs minutes Note T Press Home e Ifa video conference call is received while data The Home screen is displayed is being entered a dialogue box to confirm if you answer a video conference call is displayed Use 4 gt to select Yes or No and press Performing Remote Enter Maintenance e When Yes is selected you can answer a video conference call while any unsaved data is lost The following operation is for performing remote maintenance by your dealer After performing the operation you cannot use the unit until remote maintenance is finished However turning the power off and then back on cancels remote maintenance and you 2 can use the unit For details contact your dealer Logging in to the Administrator 1 Press Menu When No is selected you can continue entering the data The Menu screen is displa
81. k congestion When in Audio only mode your image is not sent to the other party Instead a blue screen is sent ON Communication will become audio only if there is network congestion OFF default Communication will not become audio only even if there is network congestion Note Toselect ON Quality of Service must be set to Audio Contents cannot be shared while in Audio only mode When connecting to an MCU or non Panasonic video conference system or when one of the other parties is using an older software version communication will not become audio only even if Audio only mode is set to ON When changing to Audio only mode it may take some time for the blue screen to be displayed Until the blue screen is displayed the image may become distorted Still image quality Use 4 gt to select the display resolution to use when you send still images from the sub video camera to other parties Full HD default The resolution of still images is Full HD HD The resolution of still images is HD Note e If the network has low bandwidth and a high rate of packet loss selecting HD is recommended For details contact your dealer During a 4 party video conference call the display resolution will be HD even if you have specified Full HD Default MIC Mute set Use q gt to select whether to mute the microphone s at the start of a received video confere
82. l Port x 1 Not used Maintenance RS 232C Serial Port x 1 Not used Misc Dimensions Approx 430 mm x approx 280 mm x approx 80 mm Weight Approx 4 0 kg Power Input AC 100 240 V 50 60 Hz Power Consumption Standby approx 30 W Maximum approx 32 W Operating Temperature 0 C 40 C 120 User Manual Specifications Operating Humidity 10 96 90 non condensing Either output can be set through system settings Page 85 only monaural is available when connecting to MCUs and non Panasonic video conference systems User Manual 121 Index Index A Activating Enhanced Features 72 95 Enabling Connection to an MCU 74 Enabling Connection to Non Panasonic Video Conference Systems 73 Activation Key 72 Activation Key Card for Connection Enhancement KX VCS101 72 Administrator Password setting 93 Amplifier Speaker 23 Answering a Video Conference Call 42 Answering Automatic 43 Answering Manual 42 Batteries changing remote control 105 Boundary Microphone 18 22 Buttons Main Unit 15 Remote Control 17 C Calling by Entering an Address Directly 36 Calling from the Call History 39 Calling from the Contact List 34 Calling using Speed Dial 31 Cleaning the unit 106 Computer Screen viewing 61 Confirming the MPR ID 95 Connection Amplifier Active Speaker 23 Connection Status viewing 69 Connection setting 81 Contacts adding 76 Contacts de
83. layed as the other party s image on your screen While displaying your sub video camera s image you can switch to displaying the other party s image in Layout 1 by pressing B Page 44 To return to displaying your sub video camera s image press R Press Camera Main to return to showing the main video camera s image Note e Only the party that pressed Camera Sub can perform this operation On the Home screen you can also display the sub video camera s image on your display by pressing Camera Sub While the sub video camera s image is displayed the unit will not enter screen standby mode To return to the Home screen press Camera Main Displaying Other Video Sources User Manual 67 Displaying Other Video Sources Displaying a Still Image from the Sub Video Camera You can display a still image from the sub video camera during a video conference call Note e Fix your sub video camera and the object so that the image is not blurred e You cannot perform this operation when connecting to an MCU or non Panasonic video conference system 1 Press Camera Sub The sub video camera s image is displayed ovat ES 2 Press R Ed 3 15 pes 4 The still image from your sub video camera is 1 displayed on your display and the other party s display Note 2 The image becomes gradually clear after a black screen is displayed for about 1 second Ifyou press
84. layed images excluding your own image Page 83 For example if icon display has been enabled the icon will be displayed on the image of all other parties but not on your own image However if icon display has been disabled the icon will not be displayed on any of the images Status Indication The status of the unit is displayed with an icon Page 26 Note Pressing Full Screen on the remote control will hide or unhide the other party s information duration network status indication and guide displays Ifthe network status indication has been set to not be displayed pressing Full Screen will not show the icon 30 User Manual Starting a Video Conference Making a Video Conference Call You can make a video conference call using one of the following methods Note During a video conference call you cannot perform the following operations Pressing Menu to display the Menu screen Pressing Contact to display the contact list screen Make sure that peripheral devices e g display main video camera are turned on If a called party does not answer a video conference call within approximately 60 seconds the call will be terminated automatically 2 party 3 party 4 party video conference calls can be made using the outgoing call history Only 2 party video conference calls can be made using the incoming call history You cannot add parties to an existing video conference call During a 3 party 4
85. le or cord is not properly connected compatible Check that all cables to the unit are connected properly Page 65 The signal input from the sub video camera is invalid Avalid signal cannot be received from the connected sub video camera Contact your dealer Check display resolution e The computer s display resolution or refresh rate is incompatible with the unit Set your computer s resolution and refresh rate to a setting compatible with the unit Page 61 n is already in use Onthe network you are using another device is already using the IP address you have input for the unit Make sure that all devices on the network have unique IP addresses e The IP address is assigned represented by n Note Cooling Fan Malfunction e The CPU cooling fan within the device has stopped Please turn off the system Quickly turn off the power Contact your dealer and call for service Check main camera setting A standard definition 640 x 480p 720 x 480p video camera signal has Check camera been detected Set the main camera Change the video camera s resolution to HD 1920 x 1080i HDMI output to 1080i Safe Mode Note If is pressed the system e If you enter Safe Mode during a video conference call the call will enters safe mode after restart be disconnected Check main camera setting A video camera with a different field frequency to the unit has been Check cam
86. leting 78 Contacts editing 77 Controlling a PTZ Camera 52 D Date and Time setting 80 E Enabling Connection to an MCU 74 Enabling Connection to Non Panasonic Video Conference Systems 73 F For Your Safety 8 Inputting Letters and Numbers 101 122 User Manual K KX VCS101 Activation Key Card for Connection Enhancement 72 L Language setting 88 LED Patterns 19 Local Site setting 97 Making a Video Conference Call 31 Making SIP Settings 93 MIC Position setting 85 Muting the Microphone 58 N Network Test performing 90 Network setting 81 Noise reduction 59 O Optional Accessory 18 P Part Names and Usage 15 Ports Main Unit 16 Privacy 13 Protecting Information 13 R Registering the Registration Key 95 Remote Control 17 Remote Control setting 87 Remote Maintenance performing 92 Right of Publicity 13 S Screen Display 26 Screen Layout changing 2 party call 44 Screen Layout changing 3 party call 46 Screen Layout changing 4 party call 49 Screen Standby Mode 19 Screen Standby setting 83 Security 13 Self Diagnosis performing 91 Sound setting 84 Specifications system 120 Sub Video Camera viewing 65 System Initialisation performing 95 T Tone Adjusting 60 Troubleshooting 107 Index U Unit Information viewing 70 90 Unit Name setting 80 V Volume adjusting 57 User Manual 123 Part Name Cabinet Content of poisonous noxious substance or
87. ll is received when editing settings on the unit a dialogue box will be displayed asking whether to answer the call without saving the settings and you will temporarily be unable to edit the settings To continue editing reject the call User Manual 113 Additional Information If These Messages Appear Call FAILED Please change the encryption setting from On to Off onthe other party and try again The encryption settings do not match those of the other party in a video conference call Have the other party change the encryption setting from ON to OFF Check the Main Camera connection A cable or cord is not properly connected Check that all cables to the unit are connected properly Page 16 The signal input from the main video camera is invalid A valid signal cannot be received from the connected main video camera Contact your dealer Unable to register the contact list is full The contact list has reached its maximum capacity Delete unneeded contacts Page 78 Invalid IP Address The format of the entered IP address is invalid Enter the IP address correctly in the format XXX XXX XXX XXX decimal values separated by periods For values of only 1 or 2 digits enter these numbers as they are Do not enter like 001 Example The IP address is 192 168 0 1 Correct entry 192 168 0 1 Wrong entry 192 168 000 001 Multicast or broadcast addresses cannot be u
88. mera Unit Information Displays the unit s name IP address if using a SIP server Page 93 the SIP user name and maximum bandwidth Note When selecting a local site Page 99 that local site s information local site name IP address if using a SIP server Page 93 the SIP user name and maximum bandwidth is displayed e Ifthe local site name or SIP user name is too long to display it will be shortened and ended with Group Site Displays the name group name assigned to One Touch Connection number 1 through 5 If the name is too long to display it will be shortened and ended with Remote Control ID Displays the remote control ID of the unit when it is set Page 87 Guide Displays operations you can perform with the remote control Status Indication The status of the unit is displayed with an icon 26 User Manual Preparation 3 Microphone is muted Note If the MIC detection setting has been disabled through system settings Page 83 the icon will not be displayed even if the Boundary Microphone is muted Network server any kind or peripheral connection error no connection device error etc Note If the MIC detection setting has been disabled through system settings Page 83 the icon will not be displayed even if the Boundary Microphone is disconnected However if there are no connections or there is a device error in other devices such as the LAN cable the ic
89. n Page 90 MPR ID 1234 5678 90AB CDEF Activated Features None cg cR EG Add Features EYA Features that have already been activated Making Audio Input Settings are displayed in Activated Features as follows Note Connection Enhancement Connection e These settings are for adjusting the input audio to MCUs and non Panasonic video handling conference systems is available Changing either of these settings to OFF may None No features have been activated result in degradation of the sound quality during a video conference call 4 Press G 1 Login to the administrator menu Page 92 The registration key input screen is displayed The admin menu screen is displayed T mmm Ru e The second page is displayed EBA GR EGI Register ES Clear 5 Enter the 16 digit registration key 6 Press G Adialogue box to confirm the saving of settings and system restart after saving is displayed 96 User Manual Contacts and Settings 3 Use A W to select Audio Input and press Enter The audio input settings screen is displayed EZN o CB ER EG save EY 4 Use A W to select the following items for input Echo Canceller Use 4 gt to select whether to enable the echo canceller feature ON default Enables the echo canceller feature OFF Disables the echo canceller feature Auto Gain Control Use 4 gt to select whether to enable the
90. nce call ON Mutes the microphone s OFF default Does not mute the microphone s Call Limit time Enter the maximum length of time for the duration of a video conference call in hours and minutes Note e f you set 0 hours 0 minutes default the call time is unlimited e Ifthe duration of a video conference call exceeds the specified length of time the call will be automatically disconnected Contacts and Settings MIC detection Use 4 gt to select whether to enable the detection of the connection status of the Boundary Microphones ON default Enables the detection of Boundary Microphones OFF Disables the detection of Boundary Microphones Note When not using Boundary Microphones set this to OFF Network Connection Status Use q gt to select whether to display the network status indication ON default Displays the network status indication OFF Hides the network status indication Active call Menu Use 4 gt to select whether to display the guide when a video conference call begins ON default Displays the guide OFF Hides the guide Noise reduction Use 4 P to select whether to enable noise reduction when a video conference call begins ON Enables noise reduction OFF default Disables noise reduction 5 Press G Adialogue box to confirm the saving of settings is displayed 6 Use 4 P to select Ye
91. ncompatible software version was attempted Contact your dealer Call FAILED Connection Enhancement feature must be activated before attempting to call to this site Aconnection is trying to be established with an MCU or non Panasonic video conference system even though the feature for connecting to MCUS or non Panasonic systems has not been activated Byusing an activation key card KX VCS101 to activate the feature for connecting to MCUs and non Panasonic systems Page 95 you can connect to devices other than Panasonic HD Visual Communication Units For details about activation keys or about the types of MCUs and non Panasonic video conference systems you can connect to contact your dealer Call Failed due to combination mismatch e namultiple party video conference call one or more of the parties is incompatible Contact your dealer Call Failed due to unsupported product or other error e An unsupported feature was used Contact your dealer Connection to an unsupported MCU or non Panasonic video conference system was attempted For details about supported MCUs and non Panasonic video conference systems contact your dealer Call disconnected due to incompatible device or unexpected error The other party s device uses an unsupported codec Have the other party check their settings User Manual Additional Information Received remote control ID
92. nd press Enter The outgoing call history screen is displayed 3 Use A W to select the multiple party entry you want to add as a multiple party contact and press B The contact list registration screen is displayed i Speed Dial n Addre Multi Point EB abc EG Save Eva Clear 4 Use A W to select the necessary items and input information Page 101 Note e You cannot edit Multi Point or Address 5 Press G e Adialogue box to confirm the saving of settings is displayed 6 Use q gt to select Yes and press Enter The call history screen is displayed 7 Press Home The Home screen is displayed User Manual 79 Contacts and Settings Changing System Settings Note e Ifa video conference call is received while data is being entered a dialogue box to confirm if you answer a video conference call is displayed Use q gt to select Yes or No and press Enter When Yes is selected you can answer a video conference call while any unsaved data is lost e When No is selected you can continue entering the data Setting the Unit Name 1 Press Menu e The Menu screen is displayed 2 Use A W to select Settings and press Enter The system settings screen is displayed 3 Use A W to select System Settings and press Enter The unit name setting screen is displayed PBA abc ER3J al te Save aya Clear 4 En
93. nected to a vertically oriented or floor mounted AC outlet Do not connect the AC adaptor to a ceiling mounted AC outlet as the weight of the adaptor may cause it to become disconnected Only connect the unit to the type of electric power specified on the label affixed to the unit Confirm the type of electric power supplied to the installation site if necessary User Manual Battery Q eoeoooe The battery contains diluted sulfuric acid a very toxic substance If the battery leaks and the liquid inside spills on the skin or clothing immediately wash it off with plenty of clean water If the liquid splashes into eyes immediately flush the eyes with plenty of clean water and consult a doctor Sulfuric acid in the eyes may cause loss of eyesight and acid on the skin will cause burns Do not charge short heat break or throw in a fire as it may result in the battery leaking generating heat or bursting Do not connect the positive terminal and the negative terminal of the battery to each other with any metal object such as wire Do not carry or store the batteries together with necklaces hairpins or other metal objects Do not mix old and new batteries or different types of batteries Batteries that seem worn down or damaged should not be used Using worn down or damaged batteries may result in leaking Do not use rechargeable batteries Take the depleted batteries out of the remote control Ot
94. nic video conference system encryption is enabled on the other party s side Make sure that the other party has encryption disabled You are trying to connect to an MCU or non Panasonic video conference system that is not compatible Depending on the other party s model such connections can be enabled with an activation key card KX VCS101 sold separately For details about supported models contact your dealer Use the outgoing call history to confirm the name of the device and then contact your dealer 110 User Manual Additional Information The image is distorted The settings of the switching hub are different to those of the unit Contact your dealer Packet loss is occurring The network is congested Check the display of the network status indication Page 29 If the icon shows only 0 1 bars continuously press Status twice and check the fields Loss and Bandwidth then contact your network administrator or dealer Page 70 The maximum bandwidth setting is incorrect During a 3 party video conference call at least 1 Mbps of bandwidth is required Change the Max Bandwidth setting to a value of 41 0 Mbps or higher Page 82 Page 98 During a 4 party video conference call at least 1 5 Mbps of bandwidth is required Change the Max Bandwidth setting to a value of 1 5 Mbps or higher Page 82 Page 98 If you are trying to connect to an MCU or non Panasonic video confer
95. nly P age 62 Press to enter screen standby mode Page 19 C E im Ex CH ee 8 f BB Press to make or manually answer video conference calls P age 32 42 Press to move the cursor and select L 2S items Press to display the Home screen Page 26 Press to select the feature assigned 3 A to each colour Available features are displayed in the guide area Page Volume Tone 26 V i CAM Ctrl Status Contact MIC Mute Press to operate the other party s i PTZ Pan Tilt Zoom camera when ona video conference call Page 52 Press to display the connection status of the network and peripheral devices Page 69 Full Screen Press to display hide information about the other party guide area and duration during a call Page 30 Press to change the layout of the during a call Page 44 Press to return to the main video camera after showing images from a computer or sub video camera Page 63 67 Page 27 Press to end a call Press to confirm the selected item or entered information mj o ress to display the Menu screen K SS End Press to return to the previous screen call Press to increase and to decrease the volume Page 57 Press to selecta tone equalizer setting during a call Page 60 P ress to mut
96. ntrol ID from 1 2 or 3 for both the remote control and the unit The unit responds to signals from any remote control with the same remote control ID as itself If you do not specify an ID the unit responds to signals from all remote controls You can confirm the remote control ID for the unit on the Home screen Page 26 1 Press Menu e The Menu screen is displayed 2 Use A W to select Settings and press Enter The system settings screen is displayed 3 Press P e The second page is displayed 4 Use A W to select Remote Ctrl ID and press Enter e The remote control settings screen is displayed lt ON OFF te control IL 1 IDZ ID3 heck ID mismat N rg ER EG save yal 5 Use 4 W to select the following items for input Remote ID enable Use q gt to select ON or OFF default e When ON is selected you can set a specific remote control ID for the unit e When OFF is selected the unit will respond to all remote controls Remote control ID Use 4 gt to select a remote control ID ID1 default ID2 ID3 for the unit Check ID mismatch Use gt to select ON default or OFF User Manual 87 Contacts and Settings T 8 88 e When ON is selected if the unit receives a signal from a remote control that has an ID different from the one specified on the Home screen a warning is displayed Follow the procedures on the screen to chan
97. om remote site s to ON on their unit You are trying to use a function that is not supported by the other party s main video camera For example you tried to use the pan function with a video camera that supports only the zoom function Check whether the other party s main video camera supports the function you are trying to use One of the parties is using a unit with an incompatible software version Contact your dealer The other party is using a non Panasonic video conference system If the other party uses a non Panasonic video conference system some operations may not be possible or some operations may not function as expected User Manual 109 Additional Information Cannot connect with another The LAN cable is not connected properly party Check that it is connected to the unit properly Page 16 Perform a network test by entering the IP address of the other party and then confirm the connection to the other party Page 90 The maximum bandwidth setting is incorrect 3 party video conference calls are not possible if 512 kbps is selected 4 party video conference calls are not possible if 512 kbps or 768 kbps is selected Check your maximum bandwidth setting and select a value that is appropriate for your network environment Ifyou are trying to connect to a non Panasonic video conference system a connection might not be possible depending on either your or the other party s bandwidth settings
98. om the actual product WARNING This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Before Operation Data Security We recommend observing the security precautions described in this section in order to prevent the disclosure of sensitive information Panasonic is not responsible for any damages caused by improper use of this device Preventing Data Loss Keep a separate record of all information stored in the contact list Preventing Data Disclosure e Do not place this device in a location that can be accessed or removed without authorisation If important information is saved on this device store it in an appropriate location Do not store sensitive personal information in the unit In the following situations make a record of information stored in the contact list and return the unit to the state it was in when purchased Page 95 Before lending or disposing of the unit Before handing the unit over to a third party Before having the unit serviced Make sure the unit is serviced by only a certified technician This device can register and store personal data the contact list connection history etc In order to prevent the disclosure of data stored on this device make sure to delete all data that is registered and stored on this device prior to disposing of lending or returning this
99. ome screen is displayed User Manual 35 Starting a Video Conference Calling by Entering an Address Directly You can make a video conference call by entering the IP address or SIP URI or SIP user name 1 Press Menu Video Out The Menu screen is displayed OO Fulsceen Layout S PC Cameran 2 Select Manual Dial using 4 W and press Enter 1 ico mm C ves P c Ea RS e input screen is displayed 7 A e 8 Manual Dial 2 sites 3stes p gt 2 5 Site 1 Enter destination address then press Start to make a call SY start 6 34 y 5 tas CAM Lad CN Jeg B Home wy dur ie D me oy mm ER E 57 3 Select Multi Point using 4A V 4 Select one of the following values using gt 2 party video conference call No 3 party video conference call 2 sites 4 party video conference call 3 sites Note When connecting to an MCU or non Panasonic video conference system you cannot make 3 party 4 party video conference calls 5 Select Site 1 Site 2 Site 3 using A W 36 User Manual Starting a Video Conference 6 Enterthe IP address or SIP URI or SIP user name Note If the IP address contains 1 or 2 digit numbers enter these numbers as they are Do not enter like 001 Example The IP address is 192 168 0 1 Correct entry 192 168 0 1
100. on may be lower than when HD or Auto is selected When making a 3 party video conference call the main video camera will be automatically set to HD even if you have specified Full HD When making a 4 party video conference call the main video camera and sub video camera will be automatically set to HD even if you have specified Full HD When Video Quality is set to Sharpness only Full HD and Auto can be selected SIP Transport Protocol Use 4 gt to select between protocols UDP TCP or Auto default used when communicating via SIP Note When Auto is selected when using a SIP server TCP will be used for communication and when using IP addresses UDP will be used for communication Normally select Auto IP Address Use 4 gt to select whether the IP address information for the local site IP Address Subnet mask Default Gateway will be obtained automatically from a DHCP server or will be set manually Auto Obtain the IP address information automatically Manual default Set the IP address information manually Note Even if you have selected Auto you still may not be able to acquire an IP address due to problems such as network congestion In this case Address is not assigned is displayed in the upper right of the Home screen Contact your network administrator IP Address Enter the IP address for the local site Subnet mask Ente
101. on will be displayed Menu Screen Idle Screen Displayed when Menu is pressed on the remote control Displays operations you can perform and settings you can change Settings Contact List Manual Dial New Contact Select local site 192 168 181 110 Max Bandwidth 9 0 Mbps Main Video Camera Image Displays the video from the main video camera Unit Information Displays the unit s name IP address if using a SIP server Page 93 the SIP user name and maximum bandwidth Note When selecting a local site Page 99 that local site s information local site name IP address if using a SIP server Page 93 the SIP user name and maximum bandwidth is displayed e Ifthe local site name or SIP user name is too long to display it will be shortened and ended with User Manual 27 Preparation Guide Displays operations you can perform with the remote control when performing features or changing settings Menu List Displays the various functions you can use and settings available to change Q Status Indication The status of the unit is displayed with an icon Page 26 28 User Manual Preparation Video Conference Call Screen 7 e e 1 EN al 4 Dur Mon 00h00m 7 End BB This site GR other site Gy LY Whisper Mode OFF 5 Other party s information When registered in the contact list The other party s name group name is displayed When not re
102. one will not be displayed Page 83 2 Press Back The display returns to the screen in use before the connections status screen was viewed User Manual 69 Displaying the Connection Status Displaying Unit Information 1 Press Status twice The unit information screen is displayed Name Tokyo MAC address UE Mii meee SIP Username IP Address 192 168 181 110 Subnet mask gt Default Gateway 255 255 255 0 192 168 181 1 SIP Domain Name Max Bandwidth 9 0 Mbps Resolution send 1024x768 Software version 330 Frequency 50 Hz EBI ER Next isa X Whisper Mode OFF Note When you are not using a SIP server SIP Username and SIP Domain Name will be blank e The resolution for sending images is displayed under Resolution send This information is not displayed when communication is not occurring 70 User Manual Video Out On Off FullScreen Layout mera q Volume Tone V CAM Ctrl Status Contact MIC Mute Displaying the Connection Status e If Status is pressed twice during a video conference call you can press R to switch to the next screen That screen displays the unit name IP address SIP URI or SIP user name packet loss rate connection bandwidth resolution frame rate and field frequency for the 3 parties displayed under Site 1 Site 2 and Site 3 Frequency
103. ormation Enter an RFC compliant value For details contact your network administrator Press G e Adialogue box to confirm the saving of settings is displayed Use 4 gt to select Yes and press Enter e The contact list screen is displayed Note e Tocontinue entering another contact press B and repeat steps 3 5 Press Home The Home screen is displayed Contacts and Settings Registering a Multiple party Contact 1 Press Menu e The Menu screen is displayed 2 Use A W to select New Contact and press Enter e The contact list registration screen is displayed Group Site Board meeting Speed Dial 7 Multi Point lt 4 No 2 sites 3sites Site 1 London Site 2 New York EH pu ERI EG save XJ 3 Use A W to select the following items for input Group Site Enter a name for the video conference call up to 24 characters Page 101 Speed Dial Enter a speed dial number 1 300 Multi Point Use lt q gt to select 2 sites or 3 sites For Site 1 Site 2 Site 3 Use the following procedure to select these from the contact list Screen 1 Use A VW to select Site 1 Site 2 or Site 3 2 Press Enter e The contact list screen is displayed 3 Select a contact using AJ w e You can use 4 P or the numeric buttons of the remote control to select the displayed tab Page 35 4 Press Enter The contact list registration
104. ous voltage points or short out parts that could result in a fire or electric shock Do not use a unit in the vicinity of a gas leak to report the leak Do not place the remote control in microwave ovens or on induction cookware Clean the AC plug periodically with a soft dry cloth to remove dust and other debris Do not use the supplied power cord with any other device It may cause fire or electric shock Never open or remove unit covers that are screwed with screws A high voltage component can cause electric shock User Manual 9 For Your Safety Installation 10 o e e eoo Unplug the unit from the AC outlet and have it serviced by qualified service personnel in the following cases a Ifthe unit does not operate according to the operating instructions Adjust only the controls that are explained in the operating instructions Improper adjustment of other controls may result in damage and may require service by a qualified technician to restore the unit to normal operation b If the unit has been dropped or the cabinet has been damaged C If unit performance deteriorates If damage to the unit exposes any internal parts disconnect the power cord immediately and return the unit to your dealer Do not install the unit in any other way than described in relevant manuals Do not touch the unit AC adaptor AC adaptor cord or AC cord during a lightning storm The AC adaptor should be con
105. powder Alcohol Thinner Benzine Wax Hot water Powder soap If using a chemically treated cleaning cloth be sure to follow all accompanying directions and warnings 106 User Manual Additional Information Troubleshooting If a problem is occurring with the operation of the device check here for possible solutions Before proceeding check all connections to make sure they are secure and that power is flowing from the outlet that the unit is plugged into Basic Operation The power does notturn on The power cord is not plugged into the outlet Plug the power cord into the outlet There is no display e Acable or cord is not properly connected Check that all cables to the unit are connected properly Page 16 Perform self diagnosis and check the performance of the video camera and the display that are connected to the unit Page 91 e The main video camera is not turned on Turn on the main video camera The display is not turned on or the input that the unit is connected to is not selected Turn on the display and select the input that the unit is connected to e The unit is in screen standby mode Pushing a button on the unit or the remote control or receiving a video conference call will end standby mode and the display will return Note The network administrator can set the length of time until the unit enters screen standby mode Page 83 When connec
106. properly connected to the unit Page 16 Perform self diagnosis and check the performance of the microphones that are connected to the unit Page 91 e The microphone is muted Press MIC Mute on the remote control or press the MIC Mute button on the Boundary Microphone to unmute the microphone Page 58 Default MIC Mute set is set to ON The microphones are muted at the start of a received video conference call Confirm the settings Page 83 The microphone is being obstructed During the video conference call do not block the microphone with your hand or other object You are too far from a microphone Speak close to a microphone More than 5 Boundary Microphones are connected in cascade Connect no more than 4 Boundary Microphones at a time There may be a problem with your communication lines Contact your dealer The sound cuts out You are too far from a microphone Speak close to a microphone The microphone or unit is being moved during a video conference call Do not move the unit or the microphone during a video conference call The microphone is being obstructed During the video conference call do not block the microphone with your hand or other object There may be a problem with your communication lines Contact your dealer The sound volume is low or e The unit s volume settings are too low cannot be heard at all Increase the vol
107. r Mode OH A Site 1 A B Site 2 C This Site User Manual 47 Changing the Screen Layout 48 Note You can press B R or G to switch the screen layout to that button s pre assigned layout The layout displayed by each button depends on the screen layout currently in use You cannot switch the screen layout to Layout 2 directly However you can switch to Layout 2 if you press Layout first Page 46 Ics ERES Side by Side Layout 1 Site 1 2 Layout 3 Site 1 2 Layout 4 Site 1 Layout 5 Site 2 Layout 6 This Site Layout 7 Example When using Layout 3 Ste LY Whisper Mode OH NBN site 1 DRI site 2 NG This Site B The screen layout will be switched to Layout 5 R The screen layout will be switched to Layout 6 G The screen layout will be switched to Layout 7 e When using a secondary video source Page 61 Page 65 the screen layout cannot be changed User Manual Changing the Screen Layout Changing the Screen Layout during a 4 party Video Conference Call You can choose from 6 different screen layouts when taking part in a 4 party This Site Site 1 Site 2 Site 3 video conference call 1 Press Layout The screen will cycle through the available layouts each time you press Layout Layout 1 The images are displayed as follows Site 1 upper left Site 2 bottom middle Site 3 upper right Layout
108. r communication and when using IP addresses UDP will be used for communication Normally select Auto Press G e Adialogue box to confirm the saving of settings is displayed Use 4 P to select Yes and press Enter The admin menu screen is displayed Press Home The Home screen is displayed Contacts and Settings Performing System Initialisation 1 Login to the administrator menu Page 92 The admin menu screen is displayed 2 Press P e The second page is displayed 3 Use A W to select System Initialize and press Enter A dialogue box to confirm the start of system initialisation is displayed Tokyo 192 168 181 110 Max Bandwidth 9 0 Mbps Initialize all settings and contact list o EEB Prev BRE Next EGI BA 4 Use q P to select Yes and press Enter The system will automatically restart to complete the system initialisation Note After initialisation all system settings previously made and information stored in the contact list and call history are cleared Features activated due to software enhancement Page 95 are not cleared Activating Enhanced Features You can activate features by enhancing the unit s software To activate the feature you must obtain a registration key from your dealer First provide your dealer with the Activation Key No and Registration ID written on the activation key card and the unit s MP
109. r the subnet mask Default Gateway Enter the IP address of the default gateway Note IP Address Subnet mask and Default Gateway can be entered only if IP Address is set to Manual e Ifthe value for IP Address Subnet mask or Default Gateway contains 1 or 2 digits numbers enter these numbers as they are Do not enter like 001 Example The IP address is 192 168 0 1 Correct entry 192 168 0 1 Wrong entry 192 168 000 001 SIP Server Use 4 P to select ON or OFF default ON You can communicate using a SIP server OFF You cannot communicate using a SIP server Note f SIP settings have not been configured on the SIP settings screen you cannot select ON Page 93 For details contact your network administrator When there is a problem with the SIP server or when SIP settings are incorrect on the server or on the unit etc and video conference calls cannot be made on the Home screen the SIP user name is not displayed and instead SIP is not registered is displayed In this case you cannot make calls using IP addresses as well as SIP Contact your network administrator 5 Press G e A dialogue box to confirm the saving of settings is displayed Contacts and Settings 6 Use q gt to select Yes and press Enter The select local site screen is displayed 7T Press Home The Home screen is displayed Selecting a Local
110. ra s image you cannot send a still image from the sub video camera The maximum bandwidth specified in the settings at the beginning of the connection is applied for the duration of the connection to a non Panasonic video conference system Depending on the network conditions you must specify an appropriate bandwidth setting Page 82 Page 98 It may be necessary to change your maximum bandwidth depending on the non Panasonic video conference system you are connecting to If this is necessary you can register a maximum bandwidth in local site settings Page 98 User Manual 73 About Enhanced Features Enabling Connection to an MCU 74 Connecting to an MCU allows you to have a video conference call with 5 or more parties Intranet To connect to an MCU you must purchase an activation key card KX VCS101 and activate this feature beforehand Page 95 For details about the activation key contact your dealer MCUS you want to connect to must meet the following criteria Confirm the settings of the MCU Supports SIP communication Supports communication with the H 264 Baseline Profile Supports communication with the G 722 voice codec For details about the types of MCUs you can connect to contact your dealer Video conference calls to an MCU through a SIP server using a SIP URI are not guaranteed Page 93 IP addresses must be specified to make calls The connection specifications e g resolution and availa
111. rect entry 192 168 0 1 Wrong entry 192 168 000 001 Multicast or broadcast addresses cannot be used Invalid SIP Domain Name e The format of the entered SIP domain name is invalid Enter an RFC compliant value For details contact your network administrator 118 User Manual Additional Information System Error e The units internal software failed to start up Please restart the system The unit failed to write data to the internal flash memory If error message appears Reset the unit by turning off its power then turning it back on If the again please contact Installer same message is displayed after resetting the unit contact your dealer or Service Administrator Miscellaneous Safe Mode is displayed on A standard definition 640 x 480p 720 x 480p video camera signal has the screen been detected Disconnect the video camera from the unit and reset the unit by turning Note off its power then turning it back on Check to make sure the video When Safe Mode is camera s resolution is set to HD 1920 x 10801 and then connect the displayed on the video camera to the unit again screen you cannot e A standard definition 640 x 480p 720 x 480p display signal has been connect to the detected network make video _ Disconnect the display from the unit and reset the unit by turning off its eOnIclence els a power then turning it back on Make sure to connect a HD 19
112. rt to start the call 4 When you want to end the call press End The Home screen is displayed Calling from the Home Screen Operation with the Remote Control 1 Press Home The Home screen is displayed 2 With the dial keys enter a One Touch Connection number 1 to 5 The information registered in the selected One Touch Connection number is displayed Tokyo 192168181110 Max Bandwidth 9 0 Mbps Video Out On Off FullScreen Layout 0 j d x a L Remote Control 1 2 3 T o me me amen m eh Olly Dun 3 Press Start to start the call You can also start the call pressing Enter 4 When you want to end the call press End The Home screen is displayed 32 User Manual From the Menu screen you can make a video conference call using up to 300 speed dial numbers 1 to 300 From the Home screen you can make a video conference call using up to 5 One Touch Connection numbers 1 to 5 Press Menu e The Menu screen is displayed Select Contact List using A W and press Enter e The contact list screen is displayed Note f you press G the contact list modification screen will be displayed and the entry can be modified Page 77 Press Y e The speed dial screen is displayed Entries are displayed in speed dial number order Contact List No Group Site Address OneTou
113. s and press Enter The system settings screen is displayed 7 Press Home The Home screen is displayed Making Screen Standby Settings When the unit or remote control are not operated or a video conference call is not received for a specified length of time the unit enters standby mode You can set the length of time here 1 Press Menu The Menu screen is displayed User Manual 83 Contacts and Settings Use A W to select Settings and press Enter The system settings screen is displayed Use A W to select Standby Setting and press Enter e The screen standby settings screen is displayed EGI Save EN Clear Enter the length of time 0 99 in minutes until the unit enters screen standby mode default 10 Note e f you set 0 the unit will not enter screen standby mode automatically However if you press the remote control s Video Out On Off button the unit will enter screen standby mode even if 0 is set Press G e Adialogue box to confirm the saving of settings is displayed Use 4 P to select Yes and press Enter The system settings screen is displayed Press Home The Home screen is displayed Making Sound Settings 1 84 Press Menu e The Menu screen is displayed User Manual Use A W to select Settings and press Enter e The system settings screen is displayed Press gt e The second page is displayed
114. se A W to select Settings and press Enter The system settings screen is displayed 90 User Manual 3 Press gt twice The third page is displayed 4 Use A W to select Enhancement and press Enter e The enhanced feature confirmation screen is displayed MPR ID 1234 5678 90AB CDEF Activated Features None Features that have already been activated are displayed in Activated Features as follows Connection Enhancement Connection to MCUs and non Panasonic video conference systems is available None No features have been activated 5 Press Home The Home screen is displayed Performing a Network Test You can confirm whether a network connection can be established with a particular IP address Note You cannot perform a network test from the contact list screen or the call history screen 1 Press Menu The Menu screen is displayed 2 Use A W to select Settings and press Enter The system settings screen is displayed Contacts and Settings 3 Press gt twice The third page is displayed 4 Use A W to select Network Test and press Enter e The network test screen is displayed a q 3 4 D 283 ERE start EGI EYE clear 5 Enter an IP address Note Ifthe IP address contains 1 or 2 digit numbers enter these numbers as they are Do not enter like 001 Example The IP address is 192 168 0 1 Correct
115. sed Invalid Subnet mask The input subnet mask is invalid Enter a valid subnet mask For values of only 1 or 2 digits enter these numbers as they are Do not enter like 000 Example The subnet mask is 255 255 255 0 Correct entry 255 255 255 0 Wrong entry 255 255 255 000 Invalid Default Gateway The input default gateway is invalid Enter a valid default gateway For values of only 1 or 2 digits enter these numbers as they are Do not enter like 001 Example The default gateway is 192 168 0 1 Correct entry 192 168 0 1 Wrong entry 192 168 000 001 Invalid Date Time Enter a date within the valid parameters Enter a date between January 1 2011 and December 31 2035 PC is not connected Check the connection A cable or cord is not properly connected Check that all cables to the unit are connected properly Page 61 The computer is not turned on Turn on the computer The computer is not set to output from its external monitor video out port Change the computer s settings so that video is output from the external monitor port User Manual Additional Information Sub Camera is not e Acable or cord is not properly connected connected Check that all cables to the unit are connected properly Page 65 Check the connection The sub video camera is not turned on Turn on the sub video camera Sub Camera source is not Acab
116. symbol is used to alert users to a specific Mi operating procedure that must not be performed Q This symbol is used to alert users to a specific operating procedure that must be followed in order to operate the unit safely The fact that the equipment operates satisfactorily does not imply that the power point is earthed and that the installation is completely safe For your safety if in any doubt about the effective earthing of the power point consult a qualified electrician Plug the power cord firmly into an AC outlet Otherwise it can cause fire or electric shock Do not pull bend rest objects on or chafe the power cord and plug Damage to the power cord or plug can cause fire or electric shock 8 User Manual OOO G O To prevent fires electric shock injury or damage to the unit be sure to follow these guidelines when performing any wiring or cabling a Before performing any wiring or cabling unplug the unit s power cord from the outlet After completing all wiring and cabling plug the power cord back into the outlet b Do not place any objects on top of the cables connected to the unit c Whenrunning cables along the floor use protectors to prevent the cables from being stepped on d Do not run any cables under carpeting Do not attempt to repair the power cord or plug If the power cord or plug is damaged or frayed contact an authorised service representative for a replacement
117. t Network Settings and press Enter The network settings screen is displayed lt 4 Auto 192 168 181 110 255 255 255 0 IP Address Subnet mask Default Gateway 192 168 181 1 Bo oR HGH save mu c 4 Use A W to select the following items for input IP Address Use 4 gt to select whether the IP address information for this unit IP Address Subnet mask Default Gateway will be obtained automatically from a DHCP server or will be set manually Auto default Obtain the IP address information automatically Manual Set the IP address information IP Address Subnet mask and Default Gateway can be entered only if IP Address is set to Manual Ifthe value for IP Address Subnet mask or Default Gateway contains 1 or 2 digits numbers enter these numbers as they are Do not enter like 001 Example The IP address is 192 168 0 1 Correct entry 192 168 0 1 Wrong entry 192 168 000 001 e Adialogue box to confirm the saving of settings Use 4 P to select Yes and press Enter The system settings screen is displayed 5 Press G is displayed 6 7T Press Home The Home screen is displayed Making Connection Settings e The Menu screen is displayed Use A W to select Settings and press e The system settings screen is displayed 1 Press Menu 2 Enter 3 Use A W to select Call set up and press
118. t is also possible for the other party to start sharing their computer s screen In this case note that the other party s computer screen will be displayed as the other party s image on your screen Ifa sub video camera is connected you can also switch to the sub video camera s image by pressing Camera Sub Page 65 To return to displaying your computer s screen press PC It is also possible for the other party to start sharing their sub video camera s image In this case note that the other party s sub video camera s image will be displayed as the other party s image on your screen While displaying your computer s screen you can switch to displaying the other party s image in Layout 1 by pressing B Page 44 To return to displaying your computer s screen press R Press Camera Main to return to showing the main video camera s image Note e Only the party that pressed the PC button can perform this operation Displaying Other Video Sources User Manual 63 Displaying Other Video Sources e On the Home screen you can also display the computer s screen on your display by pressing PC While the computer s screen is displayed the unit will not enter screen standby mode To return to the Home screen press Camera Main 64 User Manual Displaying Other Video Sources Displaying the Sub Video Camera s Image When a sub video camera is connected to the unit you can display the sub video cam
119. t XS TCKE SCELERE SECKE UG FRE M URL DB KE 70 About Enhanced Features c ssceeeeeeeeeeeeeeeneeeeeeeeeeeeeseeeeneeneeeeeeeeeeees 72 Activating Enhanced Features uon nti tu nubis ko aad kl E Dra EE cna EEEIP FER ane dxMSKC nS LEEP RERUM MA GR MEM EEER 72 Overview of Activation KOVS iusceus ear pU perse ansa Vet nx EE pai pua E sasE bun ER IVA ETKA ERU SES DEREN AEK PER EE 72 Enabling Connection to Non Panasonic Video Conference Systems 73 Enabling Connection to an IMOL I u eade inb ern neke una Fnbdis sac Ort SE ta nina d e a dece mersa tn 74 Contacts and Settings uccisi ue cus e uve taxe uubas eres pecus acr US n CERE PED de aS 76 Adding Contacts to the Contact List liene nans raria nhac kx aa Ra san ana ER RAS 76 Registering LING Rid dante 76 Editing Contact Information P sucnceeatsbtnactpeaereatitealtinetoadteantdaresietwede 77 Deleting a Conta Ct Cr 78 Registering a Contact from the Call History eeeeeeeeeeeeeeeeennne 78 CHANGING System Settings iue niin ce i Lanck vn Or E Lala coex gU cub dnd Enn qu UO LK INL RR K EDU K EUR IM ME 80 Setting the Unit ri bate caueaiached seccece eat iealededaledetce cq bucks eeckaen OANA NE E ESE EKA aE 80 Setting the Date and TMe gi 228s sob iad actns axed atcedbecatesech sens uccacedlacadoastddenedAtcsautebaeetaest sea rasaan 80 Making Network Settings Mer emm 81 Making Connection Settings uuo daten conira Fauno rh Fen
120. tely using tone signals Page 75 User Manual 45 Changing the Screen Layout Changing the Screen Layout during a 3 party Video Conference Call You can choose from 7 different screen layouts when taking part in a 3 party This Site Site 1 Site 2 video conference call 1 Press Layout The screen will cycle through the available layouts each time you press Layout 46 User Manual Layout 1 Image of Site 1 on the left and image of Site 2 on the right Layout 2 The images are displayed as follows Site 1 upper left Site 2 upper right This Site bottom middle Layout 3 Image of Site 1 is displayed full screen and image of Site 2 is displayed in the upper right subscreen Layout 4 Image of Site 2 is displayed full screen and image of Site 1 is displayed in the upper left subscreen Layout 5 The image of Site 1 is displayed full screen Layout 6 The image of Site 2 is displayed full screen Layout 7 Your own image is displayed full screen Changing the Screen Layout Layout 1 Layout 2 BRE ste2 B l este OY Whisper Mode orn La Layout 7 Tokyo Sind M Side by Sede ENB site 2 MEM te 1 2 VE Whisper Mode OF e te Bl Ths site BY Whisper Mode OH B Layout 4 BE Side by sede BRE site 10 GB ste 2 DX Whisper Mode OH B Layout 5 GG ste 2 YO Whape
121. tem settings screen is displayed Press Home e The Home screen is displayed Setting the MIC Position You can specify where a Boundary Microphone is conceptually positioned relative to the display When sounds are transmitted to another party they are played in accordance with the specified positions which creates a stereo environment Setting the MIC Position automatically 1 Press Menu e The Menu screen is displayed 2 Use A W to select Settings and press Enter The system settings screen is displayed 3 Press gt e The second page is displayed 4 Use A W to select MIC Setting and press Enter The auto settings screen is displayed EBH vous SR Ifthe manual settings screen is displayed press B to return to the auto settings screen MIC 1 uos MIC 2 Auto set MI uos 7 MIC 4 Auto set EGI Save 5 Press G e A dialogue box to confirm the saving of settings is displayed Use P to select Yes and press Enter The system settings screen is displayed Note Depending on how many Boundary Microphones are connected the output settings differ as follows 2ormore Boundary Microphones Monaural output 1 Boundary Microphone Stereo output Press Home The Home screen is displayed Setting the MIC Position manually 1 Press Menu The Menu screen is displayed Use A W to select Settings and press Enter T
122. ter a unit name up to 24 characters Page 101 5 Press G 80 e Adialogue box to confirm the saving of settings is displayed User Manual 6 Use q P to select Yes and press Enter e The system settings screen is displayed 7T Press Home The Home screen is displayed Setting the Date and Time Press Menu e The Menu screen is displayed Use A W to select Settings and press Enter The system settings screen is displayed Use A W to select Set Date Time and press Enter The date time settings screen is displayed boi Month 07 Day 01 Time i2 so Date Format Year Month Day 12h 24h 4 12h 24h pea ER EG save WY Clear Use A W to select the item and input information Enter the year 4 digits month 1 2 digits day 1 2 digits time 24 hour display and select the date format Month Day Year Day Month Year Year Month Day and hour display format 12h 24h Press G Adialogue box to confirm the saving of settings and system restart after saving is displayed Use 4 gt to select Yes and press Enter The system will automatically restart to reflect changes to system settings Contacts and Settings Making Network Settings 1 Press Menu e The Menu screen is displayed 2 Use A W to select Settings and press Enter The system settings screen is displayed 3 Use A W to selec
123. the condition of the network HD Maximum resolution 1280 x 720 This mode switches the display resolution according to the condition of the network Auto default This mode selects either Full HD or HD according to the available bandwidth Note Selecting Auto or HD is recommended When Full HD is selected if the other party has a low bandwidth the display resolution may be lower than when HD or Auto is selected When making a 3 party video conference call the main video camera will be automatically set to HD even if you have specified Full HD When making a 4 party video conference call the main video camera and sub video camera will be automatically set to HD even if you have specified Full HD When Video Quality is set to Sharpness only Full HD and Auto can be selected Quality of Service Use gt to select between prioritising sound or images when bandwidth is low or the network is congested Audio default When bandwidth is low sound quality is prioritised and when the network is congested sound disturbance is reduced Video Even when bandwidth is low or the network is congested image quality is prioritised Note fone of the other parties is using an older software version Audio will be selected Audio only mode Use 4 gt to select whether to use only audio communication Audio only mode in periods of networ
124. ting a device equipped with HDCP High bandwidth Digital Content Protection only a blue or blue black screen may be displayed f an image is not correctly displayed do not connect an HDCP equipped device The area at the edges ofthe e The display is not set to show the full image screen is not displaying Set the display to show images at full screen properly When connecting to an MCU or non Panasonic video conference System the other party s image may be trimmed depending on the device used by the other party Contact your dealer Note n Layout 1 during a 3 party video conference call the left and right edges of the image are trimmed Page 46 In Layout 2 during a 4 party video conference call the edges of the image are trimmed and only the centre of the image is displayed Page 49 The aspect ratio of the image When connecting to an MCU or non Panasonic video conference is not correct System the aspect ratio of the image displayed on the other party s device may not be displayed correctly depending on the device used Adjust the aspect ratio accordingly Page 45 User Manual 107 Additional Information Operation is unresponsive or Cables or cords may not be connected properly incorrect Check that all cables to the unit are connected properly Page 16 e An error has occurred Turn off the unit and restart it There may be a problem with your communic
125. to add as a contact and press B The contact list registration screen is displayed ed Speed Dial e Addres 192 168 181 119 BBN abc Ga BE save DY clear Contacts and Settings 4 Use A W to select the necessary items and input information Page 101 Note e You cannot edit Multi Point or Address 5 Press G e A dialogue box to confirm the saving of settings is displayed 6 Use 4 gt to select Yes and press Enter The outgoing or incoming call history screen is displayed depending on which of the screens you displayed in step 2 7 Press Home e The Home screen is displayed Registering a Multiple party Contact You can register a multiple party contact to the contact list from the outgoing call history Note When you register a multiple party contact to the contact list from the call history each party is also registered automatically as a single party contact and each IP address SIP URI or SIP user name is registered in Group Site e Ifa hostname is displayed in the Site column ofthe call history the party cannot be registered in your contact list Also you may not be able to register a SIP URI or SIP user name from the incoming call history to the contact list for a reason such as non compliance with the RFC In this case contact your network administrator 1 Press Menu e The Menu screen is displayed 2 Use A W to select Call History a
126. to edit and then make any changes 100 User Manual Input Inputting Letters and Numbers You can use the remote control to input letters and numbers The following tables detail the characters and numbers that can be input The language that can be input depends on which language is selected through system settings Press the indicated button repeatedly to cycle through the characters and numbers assigned to that button until the character you want to input is displayed If you want to input another character using the same button press gt to move the input cursor to the right Table 1 Chinese English Letter Mode Button Number Mode Uppercase preferred Mode Lowercase preferred Mode 1 2 amp ABCabc2 abcAB C2 3per DEFdef3 defDEF3 Zsui GHIghi4 ghiGHI4 5ke J KLjkl5 jkl KL5 Owv MNOmno6 mnoMNO6G J PQRS pars7 pqrsPQRS7 gw TUVtuv8 tuvTUV8 Wo WXY Zwxyz9 wxyzWXY Z9 O 0 Haltwiath space O Half width Space x QQ 2 lt gt k lt gt H amp V967 2 0 HIF amp 7177 LF ee eae ee User Manual 101 Input Table 2 English Letter Mode Extended Character 1 Extended Character 2 Western Europe Mode Eastern Europe Mode N p Button peck
127. ug in the power cord into the power outlet Choose an outlet that is convenient for plugging unplugging System Layout Examples Display and Main Video Camera Place the display and main video camera at the same side of the room Note e Ifyou use speakers refer to Amplifier Active Speaker Connection Page 23 Boundary Microphones Up to 4 Boundary Microphones can be connected in cascade There are no separate terminals for input and output on the Boundary Microphones Also Boundary Microphones and general purpose microphones can be used simultaneously 22 User Manual Make sure that the Boundary Microphones are placed at least 1 m away from the display and speakers Do not connect more than 4 Boundary Microphones Doing so will cause all Boundary Microphones to stop working When 2 or more Boundary Microphones are connected if you want to change the output sent to the other party to stereo it is necessary to configure the settings manually Page 85 If you are connected to an MCU or non Panasonic video conference system the output sent to the other party will be monaural The range of each microphone the radius of the circle with a microphone at the centre varies according to the level of surrounding and the number of microphones being used Place microphones accordingly referring to the following table 1 approx approx approx 3m 2 2m 1 2m 2 approx approx approx
128. ume level Page 57 Note e You can set the volume level of a video conference call before starting the call Confirm the settings Page 84 e The other party s microphone has been muted Have the other party unmute their microphone The display s volume settings are too low Increase the volume level of the display You hear audio feedback The microphone is too close to the display or to speakers Keep microphones at least 1 m away from any display or speaker The display s volume settings are too high Decrease the volume level of the display 112 User Manual Additional Information Sound cuts out or echoes Adjustments to the environment immediately after a video conference call has begun may not yet have completed Immediately after a video conference call has begun be sure to speak in turn with other parties The unit will automatically adjust audio levels so that all parties can easily be heard The other party hears noise The Boundary Microphone cable is not properly connected Make sure that the cable connecting the Boundary Microphone with the unit is fully and securely inserted on either end The orientation of the image The speakers are not properly positioned and sound do not match the Position speakers on either side of the display and check that the left voice of a person on a side of right wiring is correct If you place the display at the
129. uthentication OFF default Disables digest authentication 94 User Manual Authentication ID Enter an authentication ID 1 60 characters alphanumeric space symbols Page 101 amp lt gt comma double quotation mark cannot be entered Authentication Password Enter an authentication password 0 60 characters alphanumeric space symbols Page 101 amp lt gt comma double quotation mark cannot be entered Note e To communicate using a SIP server ON must be selected and SIP Server Address SIP Username and SIP Domain Name must be set For details contact your network administrator Authentication ID and Authentication Password can only be set when Digest Authentication is set to ON While being entered the characters of the authentication password are displayed but once the settings are saved all the characters will be displayed as asterisks and you will no longer be able to check the authentication password on the screen Record the authentication password beforehand and store it in a safe location e When the authentication password is displayed as asterisks pressing Y deletes the entire authentication password SIP Transport Protocol Use 4 gt to select between protocols UDP TCP or Auto default used when communicating via SIP Note When Auto is selected when using a SIP server TCP will be used fo
130. video camera Computer Intranet Connect your computer s monitor output to the back of the unit using a VGA cable Page 16 Make sure the cable used has the correct connector shapes to connect to both your computer and to the unit e You can connect or disconnect the computer during a video conference call e You can only display one computer s screen at a time The computer screen resolutions supported by the unit are VGA 640 x 480 SVGA 800 x 600 and XGA 1024 x 768 SXGA 1280 x 1024 is not supported For each resolution the following settings are supported VGA 60 72 75 85 SVGA 60 72 75 85 XGA 60 70 75 85 User Manual 61 Displaying Other Video Sources Displaying the Computer s Screen You can switch the display from the main video camera to the computer screen during a video conference call 62 1 Press PC e The computers screen is displayed The computer screen is also shown on the other party s display 2010 First Half Sales Volume Tokyo E London E New York E Hong Kong April May June July Note When connecting to an MCU or non Panasonic video conference system the same screen may not be shown on the other party s display depending on the other party s screen layout Ask the other party to change their screen layout to display your computer s screen When connecting to an MCU or non Panasonic video conference system you may not be abl
131. y Microphone Page 18 becomes red Make sure the colour of the LED changes Pressing the MIC Mute button again will unmute the microphone The LED light on the Boundary Microphone Page 18 becomes green Make sure the colour of the LED changes Note e When multiple Boundary Microphones are connected pressing the MIC Mute button of one Boundary Microphone will mute all Boundary Microphones 58 User Manual Adjusting the Volume and Tone Reducing Microphone Noise You can reduce the amount of ambient noise picked up by the microphone shuffling of papers etc during a video conference call When noise reduction is in effect the volume level of voices may also be reduced 1 Press Y Whisper Mode ON is displayed and noise VOOS Fulsaen at reduction is enabled OR rumes Source Sub Main Dur EGH Whisper Mode ON Pressing Y again will display Whisper Mode OFF and noise reduction is disabled ation 00h00m Dur Lom Whisper Mode OFF ation 00h00m e e You can set whether to enable noise reduction for a video conference call before starting the call Page 83 e After a video conference call is finished the noise reduction setting returns to the value set before starting the call User Manual 59 Adjusting the Volume and Tone Adjusting the Tone You can adjust the tone during a video conference
132. y 8 Press Home selected local site The Home screen is displayed 3 Press Y A dialogue box to confirm whether you want to return to the site set on the system settings screen is displayed Deleting Local Site Information 4 Use 4 P to select Yes and press Enter 1 Press Menu The Home screen is displayed The Menu screen is displayed 2 Use A W to select Select local site and press Enter Editing Local Site Information e The select local site screen is displayed 1 Press Menu Selected Local site name e The Menu screen is displayed room 2 2 Use A W to select Select local site and room 3 press Enter Not Registered The select local site screen is displayed Not Registered room 6 3 Use A W to select the local site you want to edit room 7 room 8 4 Press B N i M Not Registered The local site edit screen is displayed Not Registered a NES v Max Bandwidth 9 0 Mbps Video Quality EAD Sharpness gt 3 Use A W to select the local site you want to delete Max Resolution ron HD E SIP Transport Protocol 4 UDP TP ETE 4 Press R A dialogue box to confirm deletion is displayed 5 Use gt to select Yes and press Enter The select local site screen is displayed PBA abc GRY al LG Save By Clear 6 Press Home The Home screen is displayed 5 Use A w to select the item you want
133. yed Menu 1 Press Menu 2 Use A W to select Settings and press The Menu screen is displayed Enter The system settings screen is displayed 2 Use A W to select Settings and press Enter 3 Press gt three times The system settings screen is displayed The fourth page is displayed 3 Press gt twice 4 Use A W to select Remote access and press The third page is displayed Enter The dialogue box to confirm the start of remote 4 Use A W to select Admin login and press maintenance is displayed Enter e The login screen is displayed 5 Use 4 P to select Yes and press Enter 4 did The remote maintenance screen is displayed C Login ce ZRI gag BY Clear 92 User Manual Contacts and Settings administrator password 4 10 digits Note Please enter the administrator password that was set during installation If you forget the administrator password please contact your dealer 6 Use A W to select Login and press Enter The admin menu screen is displayed Max Bandwidth 9 0 Mbps SIP Settings Admin Menu Tokyo 192 168 181 110 Making Administrator Password Settings 1 Login to the administrator menu Page 92 e The admin menu screen is displayed Use A W to select Password Settings and press Enter The password settings screen is displayed EN 5 1 New password Retype new p
134. you want to refer to e Youcanuse P or the numeric buttons of the remote control to select the displayed tab Page 35 3 Press Enter The display returns to the input screen User Manual 37 Starting a Video Conference 7 Press Start to start the call You can also start the call by pressing Enter 8 When you want to end the call press End The Home screen is displayed 38 User Manual Starting a Video Conference Calling from the Call History You can make a video conference call from the call history The call history is divided into outgoing and incoming calls The last 30 video conference calls made and received are stored in the outgoing and incoming call history Information such as the contact name or IP address or host name SIP URI the date and time the duration of the call and the result of the call is displayed for each call on the outgoing call history screen and incoming call history screen If the IP address SIP URI of an entry in the call history is deleted from or edited in the contact list the contact name in the call history entry will be replaced by the IP address SIP URI Note To initiate a video conference call from a SIP URI SIP user name SIP domain name or a SIP user name displayed in the call history you must set SIP Server to ON and specify SIP Server Address SIP Username and SIP Domain Name Also specify Digest Authentication Authentication ID and Aut
135. yption settings on the other party s side were enabled Make sure that the other party has encryption settings disabled When connecting to an MCU or non Panasonic video conference system the video conference call was disconnected for an unknown reason Wait a while and then try making the video conference call again If video conference calls get disconnected repeatedly contact your dealer Call failed due to insufficient The other party s maximum bandwidth is set to a value that cannot bandwidth setting on called support 3 party 4 party video conference calls site Ask the other party to change their maximum bandwidth setting Feature is not available with The other party cannot display the computer s screen because their current connection display does not support the selected resolution Change the resolution setting to a resolution that is supported by the other party Contact your network administrator Tone signals could not be sent because the other party s device does not support tone signals Ask the other party to check their configuration Invalid SIP Server Address e The format of the entered SIP server address is invalid Enter the SIP server address correctly in the format XXX XXX XXX XXX decimal values separated by periods For values of only 1 or 2 digits enter these numbers as they are Do not enter like 001 Example The IP address is 192 168 0 1 Cor

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