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SOLO 1200 USER MANUAL

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1. 187 Chapter 15 Troubleshooting Software support tools Your system may include the following support tool to help you diagnose and fix problems m PC Doctor is a comprehensive hardware diagnostic and system information tool that can test your computer and determine its configuration PC Doctor provides 85 professional diagnostic tests directly from your computer This support tool is available from HelpSpot or by clicking Start then selecting All Programs then Gateway Utilities Help and For more information on PC Doctor click Start then select Support Help and Support 188 Software support tools CD drive The computer does not recognize a disc or the CD drive m Thedisc may not be correctly seated in the tray When you place a disc on the tray make sure that you press the disc firmly onto the spindle so that the retainers hold the disc in place m The CD drive may not be completely inserted into the drive bay Press the drive into the bay then try to access the disc again Make sure the disc label is facing up m Try a different disc Occasionally discs are flawed and cannot be read by the drive m Clean the disc For more information see To clean a CD on page 190 m Your computer may be experiencing some temporary memory problems Shut down and restart your computer An audio CD does not produce sound m Make sure the CD label is facing up m Make sure the volume controls are turned up For more
2. 3 Click one of the tabs to change your touchpad settings m Buttons lets you change the button configuration and the double click speed m Pointers lets you customize the appearance of your cursor and pointer m Motion lets you set your pointer speed and pointer trails m Orientation lets you change the direction the pointer moves on the screen m Tapping lets you set the tapping speed m Gestures lets you assign a function to tapping specific zones on the touchpad m Others lets you select a sound associated with using the Touchpad For more information on the touchpad settings click Help 4 Click OK to save changes eS 130 Programming the multi function buttons Programming the multi function buttons The Multi function Keyboard Utility lets you change the actions of some of the multi function buttons For a description of the buttons see Multi function buttons on page 26 Help and For more information on programming the multi function Support buttons click Start then select Help and Support To program the multi function buttons Click Start select Control Panel then click Switch to Classic View 2 Click the Multi function Keyboard icon The Gateway Multi function Keyboard utility window opens 3 Click the tab corresponding to the multi function button to make changes to its function To see which button each tab corresponds to see Multi function buttons on page 26 4 Click OK
3. 157 Chapter 12 Networking Your Computer 158 www gateway com Maintaining Your Notebook This chapter provides basic information about maintaining your computer hardware and software Caring for your computer To extend the life of your system Be careful not to bump or drop your computer and do not put any objects on top of it The case although strong is not made to support extra weight When transporting your computer we recommend that you put it in a carrying case Keep diskettes and your computer away from magnetic fields Magnetic fields can erase data on both diskettes and hard drives Never turn off your computer when thehard driveindicator ison because data on the hard drive could be lost or corrupted Avoid subjecting your computer to extreme temperature changes The case can become very brittle and easy to break in cold temperatures and can melt or warp in high temperatures Damage due to either extreme isnot covered by your warranty As a general rule your computer is safest at temperatures that are comfortable for you Keep all liquids away from your computer When spilled onto computer components almost any liquid can result in extremely expensive repairs that are not covered under your warranty www gateway com 159 Chapter 13 Maintaining Your Notebook m Avoid dusty or dirty work environments Dust and dirt can clog the internal mechanisms m Set up a regular maintenance schedule according
4. 7 beea Teat 4 Type the message text in the Message Text area 5 Select a cover page template from the Template list then click Next If you typed a message in the Message Text area you must select a cover page 6 If you want to attach a file make sure the file is not open then click browse select the file then click Open 7 Click Next then click Finish The Confirm Transmissions dialog box opens 8 Click Send PhoneTools dials the fax number and sends your fax Important If for any reason you receive a failed transmission message select Send then Outbox Right click the fax that WW was not sent to modify it S www gateway com 103 Chapter 7 Sending and Receiving Faxes Faxing from programs To fax a document directly from most programs 1 Inthe program with the document open click File then select Print The Print dialog box opens 2 Select the printer CAPTURE FAX BVRP then click OK The Send Fax Wizard opens 3 Complete the wizard as instructed in Sending a fax on page 102 Te Receiving and viewing a fax To receive and view a fax 1 If PhoneToolsisnot open click Start then select All Programs PhoneTools then PhoneTools When PhoneToolsisopen it detects incoming faxes and stores them in the In Box Caution Make sure that no other device such as an answering machine is set to answer the telephone on fewer rings A than Phone Tools 2 To view a fax click Fax Inbox then do
5. On Enter Click Start then click Turn Off Standby mode Computer then click Stand By On Enter Hibernate Click Start then click Turn Off mode must be Computer press and hold SHIFT then enabled click Hibernate In Standby or Exit Standby or Press the power button Hibernate mode Hibernate mode 110 www gateway com Extending battery life Changing automatic power settings You can change the function of the power button Standby key and power saving timers by changing power settings on your notebook You can customize power settings from the Windows Control Panel by selecting power schemes setting power alarms adjusting advanced power settings and activating Hibernate mode Power schemes groups of power settings let you change power saving options such as when the monitor or hard drive is automatically turned off You can select one of the defined power schemes or create a custom power scheme Alarms can alert you when the battery charge is low Advanced power settings let you assign different power saving modes to the power button and Standby key You can also select which power saving mode is activated when you close the LCD pand Help and For more information on changing power settings click Support Start then select Help and Support 111 Chapter 8 Managing Power To change the power scheme 1 Click Start then select Control Panel 2 Click Performance and Maintenance then click the Power Options icon
6. m MP3 MPEG Layer 3 is a standard for digitally compressing high fidelity music into compact files without noticeably sacrificing quality MP3 files end in the file extension mp3 m Ripping is the process of copying a music track from a music CD and storing it on your computer s hard drive To create rip MP3 files 1 Open MusicMatch by clicking Start then selecting All Programs MusicMatch then MusicMatch Jukebox 2 Insert aCD into the CD drive then click record The Recorder window opens 3 In the Recorder window select the tracks you want to record then click REC Thetracksthat you selected are copied as M P3 files to your computer s hard drive Es i i amp amp 92 www gateway com Using MusicMatch Editing track information After you add aCD track as an MP3 file to your music library you can edit the track s information To edit track information 1 In MusicMatch click My Library The library window opens 2 Inthe library window right click the file then select Edit Track Tag s The Edit Track Tag dialog box opens Lat Trai Tagi Tec Fiera panpa Sid Es m Daniy ore Mercer faee 3 Enter information such as track title lead artist album and genre 4 Click OK The new track information is displayed in the MusicMatch playlist music library and recorder eS www gateway com 93 Chapter 6 Using Multimedia Building a music library 9
7. m Waiting for a Low Battery message to appear If your battery charge indicators display what looks like an inaccurate charge you may need to recalibrate the battery For more information see Recalibrating the battery on page 173 Recharging the battery The battery recharges while it is installed and your notebook is connected to AC power While the battery is recharging the battery indicator becomes orange and the battery icon in the taskbar has a lightning bolt s 106 Changing batteries Changing batteries Your notebook must be plugged into AC power or turned off while changing the batteries Warning Danger of explosion if battery is incorrectly replaced Replace only with the Gateway Solo 1200 NiMH battery Discard used batteries according to the manufacturer s instructions The battery used in this device may present a fire or chemical burn hazard if mishandled Do not disassemble heat above 212 F 100 C or incinerate Dispose of used battery promptly Keep away from children To replace the main battery 1 If your notebook is on save all work and turn off the power 2 Close the cover 3 Turn your notebook over 4 Slide the battery release latch to release the battery www gateway com 107 Chapter 8 Managing Power 5 Hold the latch forward and lift the battery straight out from the notebook 6 Slide the recharged battery into the bay and snap it into place 7 Open the notebook
8. For more information see your PC Card s documentation m Makesurethat the PC Card you installed isnot causing a system resource conflict For more information on resource conflicts see Device installation on page 191 Power Your computer is not working on AC power m Make sure your AC power adapter is connected correctly to your computer For more information see Connecting the AC adapter on page 12 m f your system is plugged into a surge protector make sure the surge protector is securely connected to an electrical outlet switched on and working correctly To test the outlet plug a working device such as a lamp into the outlet and turn it on m Make sure the AC power adapter cables are free from cuts or damage Replace any damaged cables Your computer is not working on battery power m Make sure the battery is installed correctly For more information see Changing batteries on page 107 m Make sure the battery is fully recharged For more information see Recharging the battery on page 106 m Make sure the battery is calibrated correctly For more information see Recalibrating the battery on page 173 Your computer will not turn off even after pressing the power button for five seconds m f your system has frozen and pressing the power button for five seconds does not turn it off insert a straightened paper clip into the reset hole on the bottom of your notebook 201 Cha
9. If you spill liquid on the keyboard turn off the computer and turn the unit upside down Let the liquid drain then let the keyboard dry before trying to use it again If the keyboard does not work after it dries you may need to replace it Cleaning the screen Use a soft cloth and water to clean the screen Squirt a little water on the cloth never directly on the screen and wipe the screen with the cloth Caution An LCD screen is made of specially coated glass and can be scratched or damaged by abrasive or ammonia based A window cleaners Cleaning the mouse If you have a mouse and the mouse pointer begins moving erratically across the screen or becomes difficult to control precisely then cleaning the mouse will likely improve its accuracy Help and For a video demonstration on cleaning the mouse click Support Start then select Help and Support To clean your mouse 1 Turn the mouse upside down 2 Rotate the retaining ring on the bottom of the mouse counter clockwise E O z 175 Chapter 13 Maintaining Your Notebook 3 Remove the retaining ring and mouse ball Q 4 Remove any dust lint or dirt from the mouse ball with a soft cloth 5 Clean the mouse rollers with a cotton swab dipped in isopropyl alcohol 6 Replace the mouse ball and lock the retaining ring into place SS 176 www gateway com Restoring Software Reinstalling device drivers Device drivers are programs that control dev
10. Right Description The LED shows the battery activity and status Green battery is fully charged Orange battery is being charged Red battery is low Blinking and red battery is very low Blinking and orange battery is malfunctioning Lights up when the notebook is turned on and shows notebook power status LED on notebook is ON LED off notebook is OFF or in Hibernate LED flashing notebook is in Standby www gateway com 5 Chapter 1 Checking Out Your Gateway Solo 1200 Back USB ports Parallel port Ventilation fan Monitor port Power connector Ethernet jack Kensington Jag lock slot Component Icon Description USB ports Plug USB Universal Serial Bus devices such as a USB lomega Zip drive printer scanner or camera into these ports Parallel port Plug a parallel printer into this port he Ventilation fan Helps cool internal components Do not block or insert objects into these slots Monitor port Plug an external VGA monitor into this port Kensington lock slot Secure your computer to an object by connecting a Kensington cable lock to this slot Ethernet jack optional Plug a 10 100 Ethernet network cable into this jack For more information see Connecting to an Ethernet network on page 32 and Networking Your Computer on page 143 ne amp OQ Power connector Plug the AC adapter cable into this connector 6 w
11. 2 Click Appearance and Themes then click the Display icon The Display Properties dialog box opens 3 Click the Screen Saver tab Dis play Pregeities aal There Dip boemis Apari Somes CN Sere Fame ce VS nki n pra epi haara screen her pra Torio monte pren rA ed en emery Ta Saas Om Cow 4 Select a screen saver from the Screen Saver list Windows previews the screen saver 128 www gateway com Adjusting the screen and desktop settings If you want to customize the screen saver click Settings and then make your changes If the Settings button is not available you cannot customize the screen saver you selected If you want to display the Welcome Login screen whenever you close the screen saver select the On resume display Welcome screen check box If you want to change the time before the screen saver is activated click the up or down arrows next to the Wait box Click OK rd teway com 129 Chapter 10 Customizing Your Notebook Changing the touchpad settings You can adjust the double click speed pointer speed left hand or right hand configuration and other touchpad settings Help and For more information on changing the mouse settings click Support Start then select Help and Support To change your touchpad settings 1 Click Start then select Control Panel 2 Click Printers and Other Hardware then click the Mouse icon The Mouse Properties dialog box opens
12. Hot swapping means that you can insert a PC Card while your notebook is running If your PC Card does not work after hot swapping refer to the PC Card manufacturer s documentation for further information Help and For more information on adding PC Cards click Start then Support select Help and Support oP To insert a PC Card m Push the card firmly into the lower part of the PC Card slot label side up until the outer edge of the card is flush with the side of the notebook 134 www gateway com Adding a PC Card oF To remove a PC Card 1 Click the icon in the taskbar then select the PC Card name and click Stop OR Turn off the notebook 2 Release the eject button by pressing the PC Card eject button once 3 Eject the PC Card by pressing the eject button again www gateway com 135 Chapter 11 Upgrading Your Notebook Preventing static electricity discharge The components inside your computer are extremely sensitive to static electricity also known as electrostatic discharge ESD Caution ESD can permanently damage electrostatic discharge sensitive components in the computer Prevent ESD A damage by following ESD guidelines every time you access internal components Warning To avoid exposure to dangerous electrical voltages and moving parts turn off your computer and unplug the power Q cord and modem cable before opening the case Before installing memory or replacing the hard drive follow the
13. presence of wireless devices Wireless devices that may bein your system are only qualified for usein Mexico if aSCT ID ison thesystem label As ageneral guideline a separation of 20 cm 8 inches between the wireless device and the body for use of a wireless device near the body this does not include extremities istypical This device should be used morethan 20 cm 8 inches from the body when wireless devices areon The power output of the wireless device or devices which may be embedded in your notebook is well below the RF exposure limits as set by SCT Unintentional emitter At this time there are no mandatory requirements for Unintentional Emitters However this device does comply with multiple requirements for other countries and regions as listed on the system label and in the users manual European Union The following information is only applicable to systems labeled with the CE mark C European directives 218 This Information Technology Equipment has been tested and found to comply with the following European directives EMC Directive 89 336 EEC with amending directives 92 31 EEC amp 93 68 EEC as per EN 55022 1998 Class B EN 61000 3 2 1995 EN 61000 3 3 1995 EN 55024 1998 Low Voltage Directive Safety 73 23 EEC as per EN 60950 1992 A1 A2 A3 A4 A11 a Radio and Telecom Terminal Equipment Directive 199 5 EC as per CTR21 1998 if fitted with a modem device ETS 300 328 2 2000 if fitted w
14. All Ethernet components should be either standard Ethernet 10 Mbps or Fast Ethernet 100 Mbps A mixture of Ethernet M and Fast Ethernet components will result in your network running at the slower speed www gateway com 155 Chapter 12 Networking Your Computer Wireless Ethernet For a wireless Ethernet network you need m A wireless Ethernet IEEE 802 11b PCI card installed in each desktop computer OR A wireless Ethernet IEEE 802 11b PC card installed in each notebook computer that does not have wireless Ethernet built in m A wireless Ethernet IEEE 802 11b Access Point if you want to connect your wireless Ethernet to the Internet Bluetooth Wireless Ethernet PC card For a Bluetooth network you need m A Bluetooth PCI card installed in each desktop computer OR A Bluetooth PC card installed in each notebook computer that doesnot have Bluetooth built in Wireless Ethernet Access Point m Devices with Bluetooth such as PDAs pagers cellular telephones and printers 156 www gateway com For more information For more information For more information about the Gateway Connected Home or networking an office discuss your particular needs with your Gateway Country Store representative In addition several books and Internet sites are dedicated to networking Refer to these sources for more information about networking your home or office with HPNA Ethernet wireless Ethernet or Bluetooth
15. Home 00 0c eee eee eee 146 Components of a Gateway Connected Home 000 0c eee eae 147 Selecting a network connection 000 0c eee eee 148 Wired Connections soss 2344054ayen ieee Pia eel we TEESKENTELEE 148 Wireless connections 0 00 cee eee 149 Assessing your connection needs 0c eee eee 150 Comparing data transfer speed 0 0 eae 152 Network shopping list 0 0 0 e tte 154 HPNA es aaae aieiaa i eaaa a Bari E ainda eeada vedas san Cae he beeen 154 EINGrmel s rrrriis ors ARRAN cent ac dane ed eee oe ee ee 155 Wireless Ethernet oo asenaan yin eae vende eee eee ea aa ee 156 Bluetooth ween Pete eee ae aati aaa EESE ENE ETE ERT 156 For more information asseris dern ea A eae 157 13 Maintaining Your Notebook 00 e cece eee eee 159 Caring for your computer 600 c cette eee 159 Creating an emergency startup diskette 0 0 0 0 cece eee 161 Protecting your computer from viruses 0 cee eee 163 Managing hard drive space eee tee 165 Checking hard drive space 2 c eects 165 Using Disk Cleanup 0 auauna c cette 166 Checking the hard drive for errors 0 2 0 0 cee 167 Defragmenting the hard drive ee ee 169 Backing Up fIlOS ns sau vege wing OnE ETEEN Mey ee Gee eed ae ee oe nas 171 Using the Scheduled Task Wizard 0 000 c cee eens 172 Recalibrating the battery 0 0 0
16. If your system is equipped with a wireless device when traveling between countries with your system check with the local Radio Approval authorities prior to your trip for any restrictions on the use of a wireless device in the destination country If your system came equipped with an internal embedded wireless device see Safety Regulatory and Legal Information on page 209 for general wireless regulatory guidelines Wireless communication can interfere with equipment on commercial aircraft Current aviation regulations require wireless devices to be turned off while traveling in an airplane IEEE 802 11b also known as wireless Ethernet or Wifi and Bluetooth communication devices are examples of devices which use wireless to communicate Files Copy your working files from your desktop computer to your notebook before you travel If you need to access your desktop computer files from your notebook while traveling set up the desktop computer for remote access Contact your network system administrator for more information about remote access Take extra diskettes for transferring files between computers and backing up files Security Get a locking cable for your notebook so you can attach a cable lock and leave the notebook in your hotel room while you are away Always keep your notebook with you while waiting in airports train stations or bus terminals Be ready to claim your notebook as soon as it passes through t
17. Notebook 5 When Windows finishes copying files remove the diskette from the diskette drive 6 To prevent the diskette from being erased or infected by viruses you should write protect it by sliding the write protect tab up Not write Write protected protected 7 Store your emergency startup diskette in a safe place with your other backup software media SB 162 www gateway com Protecting your computer from viruses Protecting your computer from viruses A virus is a program that attaches itself to a file on a computer then spreads from one computer to another Viruses can damage data or cause your computer to malfunction Some viruses go undetected for a period of time because they are activated on a certain date Protect your computer from a virus by m Using your Norton AntiVirus program to check files and programs that are on diskettes attached to email messages or downloaded from the Internet m Checking all programs for viruses before installing them m Disabling macros on suspicious Microsoft Word and Excel files These programs will warn you if a document that you are opening contains a macro that might have a virus m You should periodically update your Norton AntiVirus program to protect against the latest viruses Help and For more information on protecting your computer from Support viruses click Start then select Help and Support or To scan for viruses 1 Click Start then select All P
18. Starting your notebook Starting your notebook oF To start the notebook 1 Open your notebook by pressing the latch on the front of your notebook and lifting the LCD panal 2 Press the power button located above the keyboard Power button FI Pisem SaPA www gateway com 15 Chapter 2 Getting Started The power button is preset to On Off mode However you can also set it to function in Standby Resume mode For instructions on changing the power button mode see Changing automatic power settings on page 111 3 If you are starting your computer for the first time follow the on screen instructions to set up your computer Ys Waking up your notebook 16 When you have not used your notebook for several minutes it enters a power saving mode called Standby While in Standby the power indicator flashes If your notebook is in Standby mode wake it up by pressing the power button For more information on changing power saving settings see Managing Power on page 105 Turning off your notebook Turning off your notebook To turn off your notebook m Click Start then click Turn Off Computer then click Turn Off Windows shuts down and turns off your computer Important If for some reason you cannot use the Turn Off Computer option in Windows to turn off your notebook press and M hold the power button for about five seconds Yd 17 Chapter 2 Getting Started Switching user account
19. US CRASNCUSRHTERT SBM Arata HORA RR Ste RLEWRE ME IRRm PVF AT Rig ATF With DRR CRS MERSH TET 1 COMBAEAT OMIS ET HORR MEA ENCTOGWCLCHBLT Fel 2 A COMBe ORREL COMIMBRFBMRELEBSICML RPW DHENA ESLEL BROKHOGIL LTF 3 FARA TOMBRYVOCEMBELE SIL COMBEBEROICG o tE HE CSHLADt lt ESL 2 4DS4 TORREZ AOE ERA DSSA SHEA LT oe BU SF BRMAH4AOMCT 221 Appendix A Safety Regulatory and Legal Information VCCI statement 222 This equipment isin the Class B category Information Technology Equipment to beusedina residential area or an adjacent area thereto and conformsto the standards set by the Voluntary Control Council for Interference by Information Technology Equipment aimed at preventing radio interferencein such residential areas When used near aradio or TV receiver it may become the cause of radio interference Read instructions for correct handling ERESI OVT TOREJ ERUR ESERIES RHEA VCCI ORE C D lt JIZBRRRRECI CORE REA CPB I DTE BBWCUTWETD CORBMISIUAVF VEY 3 YS IOUT PASNE SSleSeslSRCICCMHVES RHEI HED CIEULRRORUIALUT RAL Regulatory compliance statements Australia and New Zealand Wireless devices Low power Radio LAN type devices radio wave RF wireless communication devices operating in the 2 4 GHz Band may be present embedded in your notebook system This section is only applicableif these devices are present Refer to the sy
20. Use HelpSpot to answer questions about Windows and to help you quickly discover and use the many features of your Gateway computer To start HelpSpot m Click Start then select Help and Support HelpSpot opens GD er Bee ee es es ee em i am heh 7 Pick a Help topit If this is the first time you have started HelpSpot on your computer you may experiencea brief wait while HelpSpot buildsthehelp database then HelpSpot will display an introductory video Ts 36 www gateway com HelpSpot You can find help information by clicking a link performing a search or browsing the index To learn about using your Gateway computer your mouse and other topics click the Getting Started link on the HelpSpot main page mi 0 fe uba Bowe iho yA E ET brews Pe fy saa z k 8 Helps se Hasni ies ntl biana Trabe iani So Paea Vil Ci bich Fh Tra el 4 Cee eg Eee F Leip r Derren Leaming the basics toon vees daia erat Tenors pig hy appa www gateway com 37 Chapter 3 Getting Help HelpSpot Videos HelpSpot contains several short videos to help introduce you to new concepts or show you how to perform various tasks ge To play a HelpSpot video m To watch a video in HelpSpot click Video Tutorials on the HelpSpot home page then click a video title The video plays o ie Helpis Mil h hid i MA i Bina a 38 www gateway com Online help Online help Many programs provide information onlin
21. You can store these files in folders and copy move or delete the information Viewing drives Drives are like file cabinets because they hold files and folders A computer almost always has more than one drive Each drive has a letter usually Local Disk C for the hard drive and 32 Floppy A for the diskette drive To view the drives on your computer m Click Start then select My Computer from the Start menu Fe bb m Perim teh iip E Drives Yd ge To see the files and folders on a drive m Doubleclick the drive icon If you do not see the contents of a drive after you doubleclick its icon click Show the contents of this drive SS www gateway com 47 Chapter 4 Windows Basics Creating folders Folders are much like the folders in a file cabinet They can contain files and other folders Files are much like paper documents letters spreadsheets and pictures that you keep on your computer In fact all information on a computer is stored in files oP To create a folder 1 Click Start then select My Computer from the Start menu 2 Doubleclick thedrive or folder for example the Local Disk C where you want to put the new folder The drive or folder window opens If you do not see the contents of the drive or folder click Show the contents of this drive 48 www gateway com Working with files and folders 3 Select File then New then Folder The new folder is created 4 Type a name for t
22. and AC power adapter are connected m Make sure you are correctly grounded before accessing internal components For moreinformation about preventing damage from static electricity see Preventing static electricity discharge on page 136 186 Troubleshooting Troubleshooting First steps If you have problems with your computer try these things first Make sure the AC power adapter is connected to your computer and an AC outlet and that the AC outlet is supplying power If you use a power strip or surge protector make sure it is turned on If a peripheral device such as a keyboard or mouse does not work make sure that all connections are secure Make sure that your hard drive is not full If an error message appears on the screen write down the exact message The message may help Gateway Technical Support in diagnosing and fixing the problem If you added or removed modules or peripheral devices review the installation procedures you performed and make sure you followed each instruction If an error occurs in a program consult the program s printed documentation or the online help Important Do not try to troubleshoot your problem if power cords or plugs are damaged if your computer was dropped or if m the cabinet was damaged Instead unplug your computer and contact a qualified computer technician Help and For more information on troubleshooting click Start then Support select Help and Support
23. and press the power button SB 108 www gateway com Extending battery life Extending battery life Conserving battery power While using the battery to power your notebook conserve power by m Removing the PC Card when you do not need it Many PC Cards use a small amount of power while inserted even if they are not being used Modifying the Power Management settings for maximum power savings For more information see Changing automatic power settings on page 111 m Closing the display panel to turn off the display while you are not using your notebook The display stays off until you open the panel again m Using Hibernate mode for maximum power savings while the notebook is not in use For more information see To activate Hibernate mode on page 115 m Using the CD drive only when necessary CD drives use a large amount of power m Recharge the battery often take an extra battery and fully recharge the batteries before traveling For more information see Recharging the battery on page 106 and Changing batteries on page 107 Using alternate power sources To extend battery life use alternate power sources whenever possible m If traveling internationally take electrical adapters Save the battery for times when you cannot use a power adapter If you plan on taking your AC power adapter also take a single plug power surge protector m If you will have access to an EmPower in flight p
24. another modem is in use Software support tools m Use the modem cable that came with your computer Some telephone cables do not meet required cable standards and may cause problems with the modem connection m Shut down and restart your computer Run Windows modem diagnostics To run modem diagnostics 1 Close all open programs 2 Click Start then select Control Panel If you do not see the Phone and Modem Options icon click Switch to Classic View 3 Click double click the Phone and Modem Options icon then click the Modems tab 4 Click to select your modem then click Properties The Modem Properties window opens 5 Click the Diagnostic tab then Query Modem If information about the modem appears the modem passed diagnostics If no modem information is available a white screen appears with no data or if you get an error such as port already open or the modem has failed to respond the modem did not pass diagnostics rd The modem is noisy when it dials and connects When your modem tries to connect to another modem it begins handshaking Handshaking is a digital getting acquainted conversation between the two modems that establishes connection speeds and communication protocols You may hear unusual handshaking sounds when the modems first connect If the handshaking sounds are too loud you can turn the down the modem volume To turn down the modem volume 1 Click Start then select Control P
25. ec eae 173 Cleaning your computer 0 0 0 cece tees 174 Cleaning the exterior 0 00 ccc tees 174 Cleaning the keyboard 0000 c eects 175 Cleaning the screen 02 00 c et tee 175 Cleaning the mouse 0000 c eee teens 175 14 Restoring Software 4 sccccccscsecccseeeereasennassennnewens 177 Reinstalling device drivers 0 0 cece tee ee 177 Reinstalling device drivers 0 0 0 cee eee 178 Updating device drivers 0 0 cette 180 Reinstalling WindowS 0 00 eae 181 Reinstalling Windows 0 cee teeta 181 Reinstalling programsS resset tadris DEENSE EE ORES ES EEE 182 15 Troubleshooting oicn ccc dns dieser scininsteosaesinaernsacidswere 185 Safety guidelines 0 0 ccc tees 186 Troubleshooting i ca ebiedu da ved eed a etd Vade ee wi ade ekg 187 FINSUSICDS piu Sescurenduteasekeaad een grag iy ea E ole C knead ioe 187 Software support toolS 0 00 cee tees 188 CD Give t c0d ene ee fie Pies ode ed bo A D A ara A ee eee Seale 189 Device installation 0 0 0 a a A ee ees 191 Diskete UNE adscate yds rns EAEE REDEE eee Phere tet es eee eee 191 File management 000 cee eee eee 192 FANCRONIVG rors rar Beas eee eee em ee eos ae eet ee ae ea 193 MOME ersin oeea ye eidads sal eae eee ete Veale We eee ee 194 Koy DON sxe fa aaa a a EE T anh eRe Lae erates eer an ees 195 EGD panel cremen seme ddadbescewd ttbeern
26. following these steps To reinstall your old printer 1 Exit Windows and turn off your computer 2 Connect your parallel port printer 3 Turn on your printer then your computer 4 If Windows detects your printer install your printer by following the on screen instructions You are finished OR If Windows does not detect the printer go to the next step 66 www gateway com Transferring software and hardware from your old computer 5 Click Start then select Control Panel If you do not see the Printers and Faxes icon click Switch to Classic View 6 Click double click the Printers and Faxes icon then click Adda printer The Add Printer Wizard window opens 7 Install your printer by following the on screen instructions Refer to your peripheral device s user guide for installation information and tips Because most installation software is periodically updated you should also check the manufacturer s Web site for driver updates rd Reinstalling your old programs You probably use some programs that did not come installed on your new computer such as personal finance software graphics programs or games Spend some time going through your old computer s Start and Programs menus making note of any programs you want to install on your new computer Locate your original program installation CDs and installation guides Your original CDs and guides should contain any serial numbers or product ID keys that may be
27. information see Adjusting the volume on page 83 m Make sure mute controls are turned off To make sure mute is turned off m Click Start then select Control Panel m Click Sounds Speech and Audio Devices then click Adjust the system volume Make sure that the Mute check box is not selected m Clean the CD For more information see To clean aCD on page 190 m Your computer may be experiencing some temporary memory problems Shut down and restart your computer m Reinstall the audio devicedrivers For moreinformation see Reinstalling device drivers on page 177 189 Chapter 15 Troubleshooting ar To clean a CD m Wipe from the center to the edge not around in a circle using a product made especially for the purpose 190 Software support tools Device installation You have computer problems after adding a new device Sometimes a new device such asa PC Card can cause a system resource IRQ conflict Check IRQ usage to determine if there is an IRQ conflict To check IRQ usage 1 Click Start then select Control Panel then Performance and Maintenance 2 Click System click the Hardware tab then click Device Manager The Device Manager opens 3 Click View select Resources by type then double click Interrupt request IRQ All IRQs and their hardware assignments are displayed eS To free IRQ resources for the new device 1 In the Device Manager check the device list for a reso
28. modem cables Turn the notebook over then remove the main battery For more information see Changing batteries on page 107 Warning Disconnect the power cord remove the battery and disconnect the modem cable before you remove the hard drive Replace the hard drive before you restore power or reconnect the modem cable Remove the screw that secures the hard drive kit to the notebook a i ss ie tt www gateway com 141 Chapter 11 Upgrading Your Notebook 5 Side the hard drive kit out Lift the hard drive kit up Slide the new hard drive kit in Replace the screw to secure the hard drive kit to the notebook 6 7 8 9 Reinstall the battery connect the AC power adapter and turn on your notebook SB 142 www gateway com Networking Your Computer Connecting your home small office or home office computers lets you share drives printers and a single Internet connection among the connected computers This chapter contains information about m Benefits of a home small office or home office network m The Gateway Connected Home m Network connection types m Your networking shopping list www gateway com 143 Chapter 12 Networking Your Computer Using a network A network lets you Share a single Internet connection Share computer drives Share peripheral devices Stream audio and video files Play multi player games Sharing a single Internet connection A network
29. network Streaming audio and video files With a network you can store audio files such as the popular M P3 files and video files on any networked computer then play them on any of the other computers or devices connected to your network a process called streaming Add a digital music player such as the Gateway Connected Music Player and you can integrate your stereo system into your network as well Playing multi player games With a home network you can play multi player games Load a game like Microsoft Midtown Madness 2 on your computers and in minutes you and your friends can race in competing cars through the streets of San Francisco 145 Chapter 12 Networking Your Computer Introducing the Gateway Connected Home The Gateway Connected Home connectsall your computers and other devices so that you can share files programs peripheral devices and much more from any computer in your house The picture below shows an example Gateway Connected Home 146 www gateway com Introducing the Gateway Connected Home Components of a Gateway Connected Home The Gateway Connected Home begins with two computers and a connection From there you can add computers and devices to fit your specific needs You can connect m Any or all of your connected computers to your Internet connection simultaneously m A Gateway Connected Touchpad to your connected home so t
30. of their respective companies 225 Appendix A Safety Regulatory and Legal Information 226 www gateway com Index A AC adapter connecting 12 connector 6 damaged 12 defective 13 AC power international adapters 109 accessories 9 safety precautions 210 allocating system memory 131 America Online 72 144 application key 23 arrow keys 23 assembly hard drive 7 AU file 89 audio CD adding tracks to your library 94 editing track information 93 playing with MusicMatch 90 audio file streaming 145 audio troubleshooting 203 automobile airplane power adapter 109 AVI file 89 B background 126 backing up files 171 battery alarm options 111 113 bay 7 changing 107 charge indicator 5 106 charge status 106 conserving power 109 installing 107 managing power 109 monitoring charge 106 recalibrating 173 recharging 12 106 release latch 7 bays battery 7 107 memory 7 Bluetooth 150 151 156 using while traveling 118 broadband Internet connection 33 149 C cable connections headphone 4 microphone 4 cable lock 6 Caps Lock indicator 21 CD 81 adding tracks to your library 94 cleaning 190 drive 4 editing track information 93 eject button 4 indicator 4 21 inserting 81 playing audio with MusicMatch 90 troubleshooting 189 certificate of authenticity label 7 clicking 29 close button 46 color changing depth 123 changing number of 123 changing scheme 125 connecting to Internet 72 connections Ethe
31. required for program installation and registration Remember to check the manufacturer s Web site for important program updates Tips amp Tricks If your new computer comes with a newer version of a program it is usually best to use the newer version than gt to reinstall the old one 67 Chapter 4 Windows Basics 68 www gateway com Using the Internet This chapter provides information about the Internet and the World Wide Web and tells you how to set up the America Online Internet service so that you can send and receive e mail and access other Internet resources www gateway com 69 Chapter 5 Using the Internet Learning about the Internet The Internet is a worldwide network of computers linked together to provide information to people everywhere The two most popular services on the Internet are e mail and the World Wide Web You can access this network by connecting your computer to a telephone DSL Digital Subscriber Line or cable line and signing up with an Internet Service Provider ISP PTN Internet Servers ri store information so other 1 ime ae computers can access it Ma IQ X i from the Internet 1 I lv s I l lt I N 1 4 A El 5 sj ee A r S Elk EA Z eee NO we NJ 4 4 L i DA o n I Na Le ies x A A P ISP Servers 1 T See 2 our Pa let you connect to I A S N j a rs the Internet and J Nae ee th
32. should be taken to minimize human contact during normal operation Asa general guideline a separation of 20 cm 8 inches between the wireless device and the body for use of a wireless device near the body this does not include extremities istypical This device should be used more than 20 cm 8 inches from the body when wireless devices are on and transmitting Some circumstances require restrictions on wireless devices Examples of common restrictions are listed below Warning Radio frequency wireless communication can interfere with equipment on commercial aircraft Current aviation regulations require wireless devices to be turned off while traveling in an airplane 802 11B also known as wireless Ethernet or Wifi and Bluetooth communication devices are examples of devices that provide wireless communication Warning In environments where the risk of interference to other devices or services is harmful or perceived as harmful the Q option to use a wireless device may be restricted or eliminated Airports Hospitals and Oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be restricted or eliminated When in environments where you are uncertain of the sanction to use wireless devices ask the applicable authority for authorization prior to use or turning on the wireless device 211 Appendix A Safety Regulatory and Legal Information Warning Warning Warning Warning 2
33. single program to reinstall Reinstalling programs 9 Click Install 10 Follow any additional on screen instructions Depending on the program you are reinstalling you may only need to restart your computer to complete the installation However if a setup wizard opens when you restart your computer follow the on screen instructions aa To reinstall a program from a CD 1 Place the program CD in your CD drive 2 Complete the program reinstallation by following the instructions included with the program CD eS vw gateway com 183 Chapter 14 Restoring Software 184 www gateway com Troubleshooting This chapter provides some solutions to common computer problems Use the information to troubleshoot and correct typical hardware and software issues This chapter also includes information about m Telephone support m Automated troubleshooting systems m Tutoring and training If the suggestions in this chapter do not correct the problem see Getting Help on page 35 and Telephone support on page 205 for moreinformation about how to get help Help and For more information on troubleshooting click Start then Support select Help and Support www gateway com 185 Chapter 15 Troubleshooting Safety guidelines While troubleshooting your computer follow these safety guidelines m Never remove the memory bay cover while your computer is turned on while the battery is installed and while the modem cable
34. surge protectors from your telephone line then check for a dial tone by plugging a working telephone into the telephone wall jack If you have additional telephone services such as call waiting call messaging or voice mail make sure that all messages are cleared and call waiting is disabled before using the modem Contact your telephone service to get the correct code to temporarily disable the service Also make sure the modem dialing properties are set appropriately To check the dialing properties 196 Click Start then select Control Panel If you do not see the Phone and Modem Options icon click Switch to Classic View 2 Click double click the Phone and Modem Options icon then click the Dialing Rules tab 3 Select the location from which you are dialing then click Edit 4 Make sure all settings are correct o Software support tools m Disconnect any answering machine fax machine or printer that is on the same line asthe modem You should not have these devices plugged into the same telephone line as the modem m Make sure that you are not using a digital rollover or PBX line These lines do not work with your modem m Check for line noise scratchy crackling or popping sounds Line noise isacommon problem that can cause the modem to connect at a slower rate abort downloads or even disconnect The faster the modem the less line noise it can tolerate and still work correctly m Listen to the line using
35. system label The FCC has set a general guideline of 20 cm 8 inches separation between the device and the body for use of a wireless device near the body this does not include extremities This device should be used morethan 20 cm 8 inches from the body when wireless devices areon The power output of the wireless device or devices which may be embedded in your notebook is well below the RF exposure limits as set by the FCC Operation of this deviceis subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation of the device Warning Wireless devices are not user serviceable Do not modify them in any way Modification to a wireless device will void Q the authorization to use it Contact Gateway for service Unintentional emitter per FCC Part 15 This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interferencein a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception However thereis no guarantee that interference will not occur in a particular installation If this
36. the frequency range is restricted to 2446 2483 5 MHz for devices above 10 mW transmitting power such as wireless LAN Accept EU No limitations at this time 219 Appendix A Safety Regulatory and Legal Information European telecommunication information for products fitted with EU approved modems 220 Marking by thesymbol indicates compliance of this equipment to the Radio and Telecom Terminal Equipment Directive 1999 5 EC Such marking isindicative that this equipment meets or exceeds the following technical standards CTR 21 1998 Attachment requirements for pan European approval for connection to the analogue Public Switched Telephone Networks PST Ns of TE excluding TE supporting voice telephony services in which network addressing if provided isby means of Dual Tone Multi Frequency DTM F signaling Warning Although this equipment can use either loop disconnect pulse or DTMF tone signaling only the performance of Q the DTMF signaling is subject to regulatory requirements for correct operation It is therefore strongly recommended that the equipment is set to use DTMF signaling for access to public or private emergency services DTMF signaling also provides faster call setup Thisequipment has been approved to Council Decision 98 482 EEC CTR 21 for Pan European single terminal connection to the Public Switched Telephone Network PSTN However dueto differences between the individual PSTNs provide
37. to the table below to keep your computer running at its best Maintenance task Immediately Monthly When needed See after purchase Create an emergency diskette X page 161 Check for viruses X X page 163 Manage hard drive space X page 165 Clean up hard drives X X page 166 Scan hard drive for errors X X page 167 Defragment hard drive X X page 169 Back up files X X page 171 Recalibrate the battery X page 173 Clean computer case X page 174 Clean keyboard X page 175 Clean screen X page 175 Clean mouse X page 175 160 www gateway com Creating an emergency startup diskette Creating an emergency startup diskette An emergency startup diskette is a diskette that containscritical information that you need to start your computer if Windows fails to start You should create a startup diskette as soon as you get your computer Help and For more information on creating an emergency startup Support diskette click Start then select Help and Support To create an emergency startup diskette 1 Place a blank diskette labeled Startup into the diskette drive 2 Click Start then select My Computer The My Computer window opens 3 Right click 3 Floppy A then select Format The Format 3 Floppy A dialog box opens 4 Select Create an MS DOS Startup Disk then click Start Windows copies files to the emergency startup diskette Formai d Flappy As Wohere label Fimis pine www gateway com 161 Chapter 13 Maintaining Your
38. to use it Contact Gateway for service Unintentional emitter per ICES 003 216 This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of Industry Canada Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de Classe B prescrites dans le r glement sur le brouillage radio lectrique dict par Industrie Canada Regulatory compliance statements Telecommunications per DOC notice for products fitted with an IC compliant modem The Industry Canada label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operation and safety requirements The Department does not guarantee the equipment will operate to the users satisfaction Before installing this equipment users should make sure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the inside wiring associated with a single line individual service may be extended by means of a certified connector assembly The customer should be aware that compliance with the above conditions may not prevent degradation of servicein some situations Repairs to certified equipment should be made by an authori
39. until it is closed S 82 www gateway com Adjusting the volume Adjusting the volume You can use the volume controls to adjust the overall volume and the volume of specific sound devices in your computer Help and For more information on adjusting volume click Start then Support select Help and Support To adjust the overall volume level using hardware controls m On the keyboard press the FN PAGE UP or PAGE Down keys to change the volume or press the FN HOME key to turn off mute all sound Ys 83 Chapter 6 Using Multimedia To adjust the overall volume level from Windows Click Start then select Control Panel The Control Panel window opens 2 Select Sounds Speech and Audio Devices 3 Select Adjust the system volume The Sounds and Audio Devices Properties dialog box opens Sounds and Andia Dewicen Propertion J oa Sour Auda Voom Hetan T frdalh integrated cia Duric a _ a Lise Sr ana aes Hh Ube O Race votes oem the bbe Ahire E piaba utrga E E igs Dare ni ih P eo e advanced Ce 4 On the Volume tab drag the Device Volume slider to change the volume or click to select the Mute check box then click OK Ys 84 www gateway com Adjusting the volume oF To adjust specific volume levels 1 Click Start then select Control Panel The Control Panel window opens 2 Select Sounds Speech and Audio Devices 3 Select Adjust the system volume The S
40. wireless communication devices operating in the 2 4 GHz Band may be present embedded in your notebook system This section is only applicable if these devices are present Refer to the system label to verify the presence of wireless devices Wireless devices that may bein your system are only qualified for usein Canada if an Industry Canada ID number ison the system label Asa general guideline a separation of 20 cm 8 inches between the wireless device and the body for use of a wireless device near the body this does not include extremities is typical This device should be used morethan 20 cm 8 inches from the body when wireless devices areon The power output of the wireless device or devices which may be embedded in your notebook is well below the RF exposure limits as set by Industry Canada Operation of this deviceis subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation of the device Warning To prevent radio interference to licensed service this device is intended to be operated indoors and away from Q windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing Warning Wireless devices are not user serviceable Do not modify them in any way Modification to a wireless device will void the authorization
41. wires you can consider two types of wireless networks Warning Radio frequency wireless communication can interfere with equipment on commercial aircraft Current aviation regulations require wireless devices to be turned off while traveling in an airplane IEEE 802 11b also known as wireless Ethernet or Wifi and Bluetooth communication devices are examples of devices that provide wireless communication Important If your system came equipped with an internal radio frequency wireless device see Safety Regulatory and M Legal Information on page 209 for general wireless regulatory and safety guidelines To find out if your system has an internal wireless device check the label see Identifying your model on page 8 Wireless Ethernet A wireless Ethernet network also known as IEEE 802 11b or WiFi exceeds the speed of either HPNA 2 0 or standard Ethernet In addition this type of network allows you the freedom to move about your home or office with your computer For example you can take your notebook computer from your home office to your patio without having a telephone or Ethernet jack available Although you save on the cos of wiring the higher cost of wireless Ethernet equipment may result in a wireless network costing more than a wired one 149 Chapter 12 Networking Your Computer Bluetooth Bluetooth is a short range wireless method for creating a network Like wireless Ethernet Bluetooth allows y
42. your telephone Dial a single number such as 1 When the dial tone stops listen for line noise Wiggle the modem cable to see if that makes a difference Make sure the connectors are free from corrosion and all screws in the wall or telephone wall jack are secure m You can also call your telephone service and have them check the telephone line for noise or low line levels m Try another telephone line either a different telephone number in your house or a telephone line at a different location If you can connect on this line call your telephone company m Try connecting with the modem at a lower connection speed If reducing the connect speed lets you connect contact your telephone company The telephone line may be too noisy You cannot connect to the Internet m ThelSP may behaving technical difficulties Contact your ISP technical support for help m Seeif the modem works with a different communications program The problem may be with just one program 197 Chapter 15 Troubleshooting 198 Your 56K modem does not connect at 56K Current FCC regulations restrict actual data transfer rates over public telephone lines to 53K Other factors such as line noise telephone service provider equipment or ISP limitations may lower the speed even further If your system has a v 90 modem the speed at which you can upload send data is limited to 33 6K If your system has a v 92 modem the speed at which you can upload data is
43. 12 Every country has different restrictions on the use of wireless devices Since your system is equipped with a wireless device when traveling between countries with your system check with the local Radio Approval authorities prior to any move or trip for any restrictions on the use of a wireless device in the destination country If your system came equipped with an internal embedded wireless device do not operate the wireless device unless all covers and shields are in place and the system is fully assembled Wireless devices are not user serviceable Do not modify them in any way Modification to a wireless device will void the authorization to use it Please contact Gateway for service Only use drivers approved for the country in which the device will be used See the Gateway System Restoration Kit or contact Gateway Technical Support for additional information Regulatory compliance statements United States of America Federal Communications Commission FCC Intentional emitter per FCC Part 15 Low power Radio LAN type devices radio frequency RF wireless communication devices operating in the 2 4 GHz Band may be present embedded in your notebook system This section isonly applicable if these devices are present Refer to the system label to verify the presence of wireless devices Wireless devices that may bein your system are only qualified for usein the United States of America if an FCC ID number is on the
44. 197 Internet radio 96 Internet service provider ISP 70 229 connecting to 72 disconnecting from 72 setting up an account 71 IRQ conflicts 191 J jacks Ethernet 6 32 headphone 4 microphone 4 modem 4 31 network 6 32 speaker 4 K Kensington cable lock 119 lock slot 6 keyboard cleaning 175 shortcuts 62 troubleshooting 195 L LCD panel troubleshooting 195 line protector 118 line tester 118 lock cable 119 Kensington 6 M maintenance cleaning component exteriors 174 cleaning the case 174 cleaning the keyboard 175 cleaning the mouse 175 cleaning the screen 175 defragmenting 169 error checking 167 suggested schedule 160 using Scheduled Task Wizard 172 maximize button 46 230 Media Player 89 memory bay 7 graphics 131 installing 137 removing 139 troubleshooting 196 menu bar 46 messages checking email 77 sending e mail 76 microphone jack 4 MIDI file 89 minimize button 46 model number 7 119 modem 70 connecting 31 international adapter 118 jack 4 31 troubleshooting 196 monitor port 6 mouse cleaning 175 troubleshooting 200 moving files 63 files and folders 50 Internet settings 65 pointer 29 screen objects 30 MP3 file creating 92 editing track information 93 playing 89 streaming 145 MPEG file 89 streaming 145 multi function buttons customizing 131 multimedia recording audio 87 using Windows Media Player 89 multi player game playing 145 music library building 94 changing sett
45. 4 Use MusicMatch to build a music library You can organize your music tracks by categories find a track quickly by using the sort features and add information to a music file You can add music tracks to your music library by m Creating MP3 files When you create MP3 files from the tracks on your music CD MusicMatch automatically adds these files to your music library Dragging and Dropping Drag and drop files from Windows Explorer or your desktop to the music library Downloading files from the Internet When you are connected to the Internet M P3 files that you download are automatically added to your music library Using MusicMatch Changing the music library display settings ge To change the music library display settings 1 In MusicMatch select Options then Settings The Settings window opens 2 Click the Music Library tab Let ine Geral Plager acair Mure Lins G08 Corada tee bap apiy Lak ge Web ines Ft Com 1 Leeched Ay Gil ey ot Da ECan t Tias Diim i Diim OE 7 N kag deeri marh FOC iag Fig Bor cach beck Lipasate bac C Eora tage ehar bidrag cuca sth cod formed ag alae Salt cape C iwem Sedat baker ce ce rte _ 3 Select the categories that you want to display in the columns then click OK D www gateway com 95 Chapter 6 Using Multimedia Listening to Internet radio Use the Radio feature in MusicMatch to listen to Internet Ra
46. 48 Ethernet is a type of connection commonly used in offices around the world This type of connection can also be used to build small computer networks in the home Ethernet is available at two different speeds standard Ethernet which runs at the same speed as HPNA 2 0 and Fast Ethernet which runs up to ten times faster To create an Ethernet network you or your electrician must install special cables in your home or office Your computers or Internet appliances must have Ethernet cards or jacks for connecting to a 10 or 10 100 Ethernet switch or hub If you are connecting just two computers you can eliminate the switch or hub and use a special crossover cable Important Check local code requirements before installing Ethernet cable or other wiring in your home or office Your municipality m may require you to obtain a permit and hire a licensed installer Selecting a network connection Broadband Internet connections You can use your computer s Ethernet or USB jack for more than just networking Many broadband Internet connections such as cable modems and DSL modems connect to your computer s Ethernet or USB jack Typically if one computer is connected to the Internet other networked computers also access the Internet through the shared Internet connection A broadband versus dial up connection adds speed and an always on connection to your home network Wireless connections Instead of connecting your computers with
47. 73 Chapter 13 Maintaining Your Notebook Cleaning your computer Keeping your computer clean and the vents free from dust helps keep your system performing at its best You may want to gather these items and put together a computer cleaning kit A soft cloth An aerosol can of air that has a narrow straw like extension Isopropyl alcohol Cotton swabs A CD drive cleaning kit Cleaning the exterior 174 Warning When you shut down your computer the power turns off but some electrical current still flows through the computer To avoid possible injury from electrical shock unplug the power cord and modem cable from the wall outlets Always turn off the computer and other peripheral devices before cleaning any components and remove the battery Use a damp lint free cloth to clean the computer and other parts of your system Do not use abrasive or solvent cleaners because they can damage the finish on components Your computer is cooled by air circulated through the vents on the case so keep the vents free of dust With the computer turned off and unplugged brush the dust away from the vents with a damp cloth Be careful not to drip any water into the vents Do not attempt to clean dust from the inside the computer Cleaning your computer Cleaning the keyboard You should clean the keyboard occasionally by using an aerosol can of air with a narrow straw like extension to remove dust and lint trapped under the keys
48. 9 Opening a document 0000 cece teens 60 Printing a document esses 0 0 00 ccc eee 61 MMOMGCUIS eame aae oaa ee nately ate Wanhus E Lande Besta EGS Pineal Bead 62 Transferring software and hardware from your old computer 63 Using the Files and Settings Transfer Wizard 00000055 63 Transferring files 2 0 2 diun a eE et teens 63 Transferring Internet settings 0 0 cece eee 65 Reinstalling your old printer or scanner 0002 eee ee eaes 66 Reinstalling your old programs 0 cee tee 67 Using the Internet sa occstercccenredin teins nananana nnana 69 Learning about the Internet 20 cee tees 70 Setting up an Internet account 0 000 cee 71 Accessing your Internet account 0 cece eee eee 72 Using the World Wide Web 0 0 cece teens 73 Connecting to a Website 0 0 ee 74 Downloading files 0 0 ccc teens 75 Usmg emal sirri str rsr arara AAEE EE E ETI ENEDA RE ENR 76 Sending email eresas s eiae maat ea ai d a a kaa a daia d a a A d ia 76 Checking your e mail 1 0 0 0 00 00 ce tees 77 Using MUNIMGG Asc eiccw ey cece ypecnys cea peteay ceenseaays seeveensys 79 Using diskettes unane ae eet ache eae a Ree dae eee 80 Using the CD driv os ene Pee Mee ee oe ee a aa de 81 Adjusting the volume 6 eee eee 83 Recording and playing audio 0 cece eee 87 Playing audio and video files with the Windo
49. Charan j om cn www gateway com 165 Chapter 13 Maintaining Your Notebook Using Disk Cleanup Delete uneeded files such as temporary Windows files to free hard drive space Help and For more information on using Disk Cleanup click Start Support then select Help and Support To use the Windows Disk Cleanup program 1 Click Start then select My Computer The My Computer window opens 2 Right click the hard drive that you want to delete files from then select Properties The System Properties dialog box opens at the General tab Temmy Me a ee ey apt Tipe Lacani Data Fit pier FATE E imere 1S mm Lii Boheme SS eee TS Dipi 20 2 al Ge mani Da ich Cerap L w oa 3 Click Disk Cleanup The Disk Cleanup dialog box opens 4 Select the check box beside each file type you want to delete For more information about file types you can delete read the descriptionsin the Disk Cleanup dialog box 5 Click OK then click Yes SB 166 www gateway com Managing hard drive space Checking the hard drive for errors The Error checking program examines the hard drive for physical flaws and file and folder problems These programs correct file and folder problems and mark flawed areas on the hard drive so that Windows does not use them If you use your computer several hours every day you probably want to run Error checking once a week If you use your computer less frequently once amonth may be adeq
50. Contents 1 Checking Out Your Gateway Solo 1200 1 FON asenseavieabnngewe T A leat ia ein awe Seta ent g ae 2 LOR eenean aaa eet are eld A ata a any E eee Were ata EE a aed 3 RIONE gane a eres A pees E E A canta Gat asec sees Geeta ee 4 BAG sed shi ele AR ee EE ne ON eed eee Medel ao bibs Macao E S E E eens kre tdi 6 BOWO Saer eink Sue ee Awe EE dns te Ee eee ete ee ee eee bate ee ees 7 Identifying your model lt s irssisssiska ssaa ma di iaaa a amA A 8 ACCOSSONGS aa E EERIE ARA Ge ea EAN LEN hee ERRER 9 2 Gelin Stared esissrsi creari padi riranin ennan Ee aana ii 11 Connecting the AC adapter 000 cece 12 Protecting from power source problems 2000 cee ee eeeee 14 Starting your notebook 0 0 c ete eee 15 Waking up your notebook 0 ee eee 16 Turning off your notebook 0 cette ee 17 Switching user accounts 000 c eee tenes 18 Status indicators ekassa eda eee be Wa eee wee Pad cee eee 20 Using the keyboard 00 0 eee eee 22 KEYS aae iie vide E O E hay E ae etehdne Sealed Sena 23 System key combinations esasa aaaea 24 Multi function buttons sssr errseciriers teas 26 Using the EZ Pad touchpad cece eae 28 Using the touchpad 0 cece eee 29 Connecting the modem 0 0 c tees 31 Connecting to an Ethernet network 0 0 00 cece tees 32 Broadband Internet connections 0 0 0 eee eee 33 Ab
51. Kit in the CD drive If you have an additional recordable rewritable CD drive make sure you do not put the System Restoration CD in it 2 Restart the computer 3 Follow the on screen instructions eS 181 Chapter 14 Restoring Software Reinstalling programs If you have problems running a program or if you have reinstalled your operating system you can reinstall programs from the System Restoration Kit and the program CDs Follow the installation instructions on each CD Help and For more information on reinstalling programs click Start Support then select Help and Support To reinstall a program from the System Restoration Kit 1 182 Place Disc 1 of the System Restoration Kit into your CD drive The System Restoration Kit program starts Go to Step 5 OR If the program does not start automatically go to Step 2 2 Click Start then select Run The Run dialog box opens 3 Inthe Open text box type DA RUNMENU EXE where D isthedriveletter of your CD drive 4 Click OK The System Restoration Kit program starts 5 If the Welcome to the System Restoration Kit window opens close it by clicking OK 6 Click the Reinstall tab 7 If thereis a Find More button at the bottom of the window complete the list of available programs by clicking Find More and following the on screen instructions 8 Click Automatic Installation then select multiple programs to reinstall OR Click Manual Installation then select a
52. MP3 music files from your music CDs Use your music files to build a music library Enter music track information Listen to Internet Radio For more information on using MusicMatch see its online Help Playing CDs Use the MusicMatch program to play music CDs To play a music CD 1 Insert the music CD into the CD drive on your computer The first time you insert a CD the Audio CD dialog box opens Audio CL lbp wingines oan parka ie paras poke ago tare ac ingest Rg a Ek ta carrot weve es tha edo Fi E hwi aeai do pou must awa bo do GF Open okha ta viaa Bee Q wax 90 www gateway com Using MusicMatch 2 Click Play Audio CD using mmjb click to select Always do the selected action then click OK MusicMatch opens the CD begins playing and the names of the music tracks appear in the playlist area The next time you insert an audio CD MusicMatch plays the CD automatically eS www gateway com 91 Chapter 6 Using Multimedia Creating music files Using MusicMatch you can copy the tracks from a music CD to your computer s hard drive as MP3 files Here are some terms that you need to know before you get started m Bit rate is the number of bits required to store one second of music CD quality is 128 kilobits per second A high bit rate gives you better sound quality but the file size is also larger For information about changing the sound quality settings see the online help in MusicM atch
53. The Power Options Properties dialog box opens Pawar Opti Pripetes Piven Golenne alawe Poser ham jeej Himas Galea the pim bhae e the e appia ogi ba thr compas Hee beet change lha eles beries el raip Hha mici mhra Seem pee Garg bor Poriabin Laptop poea 1am Firming on atari cama i Pligged F Tum off poration hia 15 mira Aa Irira Tad bet i k Ate SO mra Aten rice Tyin Gandy fis Hirra Ais Grae See hiara tia Tinie Au 15 ria Ll ea 3 Select a power scheme from the Power Scheme list OR Set the timers then save your custom power scheme by clicking Save As and typing a name for the scheme 4 Save the changes by clicking OK eS 112 www gateway com Extending battery life oF To change the alarm options 1 Click Start then select Control Panel 2 Click Performance and Maintenance then click the Power Options icon The Power Options Properties dialog box opens 3 Click the Alarms tab Pawar Optiiirs Properties Povey Gohan Ali Poea hia bhean Hibs Low bates tn actress bea Beat egy alia abet rw breed vad ats Erin bakery alae E iredi pirabara an whee poses bevel har a J ca iiri Mobic aon Tend phony Seared by finger Mora Loe toe 4 Adjust the alarm settings then save the changes by clicking OK SB www gateway com 113 Chapter 8 Managing Power To change advanced power management settings 1 Click Start then select Control Panel 2 Click Pe
54. an existing document you need to open it Open the document in the program it was created in Help and For more information on opening a document click Start Support then select Help and Support To open a document in Microsoft Word 1 Click Start then select All Programs then Microsoft Word Microsoft Word starts and a blank document opens 2 Select File then Open 3 Find the folder you want to open in the Look in list File folder older iae oronee li LI SS name 3 Fi Priem Fp Vides 4 Doubleclick the document file name The document opens e 60 www gateway com Working with documents Printing a document To print a document you must have a printer connected to your computer or have access to a network printer For more information about installing or using your printer refer to the printer documentation Help and For more information on printing a document click Start Support then select Help and Support To print a document in Microsoft Word 1 Make sure that the printer is turned on and loaded with paper 2 Start Microsoft Word and open a document 3 Select File then Print The Print dialog box opens 4 Select the print options then click OK The document prints eS 61 Chapter 4 Windows Basics Shortcuts The following table shows a few shortcuts that you can use in Windows and almost all programs that run in Windows For moreinformation on Windows shortcuts see your Window
55. anel If you do not see the Phone and Modem Options icon click Switch to Classic View 2 Click double click the Phone and Modem Options icon then click the Modems tab 3 Select the modem you want to adjust then click Properties 199 Chapter 15 Troubleshooting 4 Click the Modem tab then adjust the Speaker volume control 5 Exit Phone and Modem Options by clicking OK twice SB Mouse The external mouse does not work m Make sure that the mouse cable is plugged in correctly m Try a mouse you know is working to make sure the mouse port works m Shut down and restart your computer The external mouse works erratically m Clean the mouse For more information see Cleaning the mouse on page 175 Networks You cannot connect to your company network m Every network is unique Contact your company computer department or network administrator for help Passwords The computer does not accept your password m Make sure that CAPs LOCK and PAD LOCK are turned off then retype the password You forgot your startup password m The password feature which isset in the BIOS Setup utility isvery secure with no easy way to recover a forgotten password You must return your computer for repair Call Gateway Technical Support for instructions 200 Software support tools PC Cards You installed a PC Card and now your computer is having problems m Makesureyou havecorrectly installed required software for the PC Card
56. can also receive faxes on your notebook This chapter shows you how to Set up a fax cover page Create and send a new fax Fax a document you created in another program Receive view and print a fax Help and For more information on using the fax functions in Support PhoneTools click Start then select Help and Support Before you send your first fax you need to set up your user information Your fax cover sheets and fax headers will contain this information which is required by law www gateway com 99 Chapter 7 Sending and Receiving Faxes Setting up your cover page ge To set up your fax cover page 1 If PhoneToolsis not open click Start then select All Programs PhoneTools then PhoneTools Phone ils gerd peiton Phobos Setup Complains Help 2 Select Setup then select General Setup The General Setup dialog box opens 3 Click the Customize tab then type your personal information in the User boxes 4 Click the Fax tab then enter your name and fax number in the Fax identifier text box This identifier information is required by law You can enter up to 20 characters in the text box We suggest using eight characters for your identifier name followed by 12 characters for your telephone number Important Some fax machines cannot use special characters such as hyphens We suggest using spaces instead of hyphens M in telephone and fax numbers 100 www gateway com Setting up your cover page 5 Clic
57. ch areas include patient care M areas of medical and dental facilities oxygen laden environments or industrial facilities Caution To reduce the risk of fire use only No 26 AWG or larger j telecommunications line cord Regulatory compliance statements Regulatory compliance statements Wireless Guidance Low power Radio LAN type devices radio frequency RF wireless communication devices operating in the 2 4 GHz Band may be present embedded in your notebook system The following section isa general overview of considerations while operating a wireless device Additional limitations cautions and concerns for specific countries are listed in the specific country sections or country group sections The wireless devicesin your system are only qualified for usein the countries identified by the Radio Approval Marks on the system rating label If the country you will be using the wireless devicein isnot listed please contact your local Radio Approval agency for requirements Wireless devices are closely regulated and use may not be allowed The power output of the wireless device or devices that may be enbedded in your notebook is well below the RF exposure limits as known at this time Because the wireless devices which may be embedded into your notebook emit less energy than is allowed in radio frequency safety standards and recommendations Gateway believes these devices are safe for use Regardless of the power levels care
58. connection speed each requires Type of Program Voice over IP VoIP Multiplayer Game Dial up Internet MP3 Audio Streaming Printer Sharing Broadband Internet File Sharing MPEG Video Streaming Speed Required 5 20 Kbps 20 80 Kbps 24 56 Kbps 80 200 Kbps 80 200 Kbps 100 1000 Kbps 300 40000 Kbps 4000 8000 Kbps The following table shows the Gateway supported network type and the maximum speed of each Connection Type Rated Maximum Speed Bluetooth HPNA 2 0 Ethernet Wireless Ethernet IEEE 802 11b Fast Ethernet Wireless Wired Wired Wireless Wired 1000 Kbps 10000 Kbps 10000 Kbps 11000 Kbps 100 000 Kbps 152 Selecting a network connection When comparing the speed at which your network will need to run to the speed you can get from the connection type you should consider which programs may run at the same time on your network For example you have stored several MP3 audio files on your network You typically play music on your Gateway Connected Music Player and at the same time your teenager may play music on another computer Playing two MP3 audio files simultaneously requires 200 Kbps 200 Kbps 400 Kbps If at the same time you are playing two MP3 audio files you also print a file to your printer the speed required increases to 200 Kbps 200 Kbps 200 Kbps 600 Kbps A comparison of the two tables on the previous page shows that HPNA 2 0 Ethernet and wireless Ethe
59. contents of a folder click Show the contents of this folder rs www gateway com 53 Chapter 4 Windows Basics Searching for files If you are looking for a particular file or folder or a set of files or folders that have characteristics in common but you do not remember where they are stored on your hard drive you can use the Search utility to search by Name or part of aname Creation date File type a E m Modification date E m Text contained in the file a Time period in which it was created or modified You can also combine search criteria to refine searches Files and folders found using these utilities can be opened copied cut renamed or deleted directly from the list in the results window 54 Searching for files Using the Search utility ge To find files and folders using the Search utility 1 Click Start then select Search The search window opens Click All files and folders 2 If you want to search by file or folder name type in all or part of the file or folder name in the name box in the left pane of the window m If you type all of the name Search will list all files and folders of that name m Ifyou type part of the name Search will list all of the file and folder names containing the letters you typed www gateway com 55 Chapter 4 Windows Basics 3 Click Search When the search is completed Windows lists the files and folders whose names contain the text that you search
60. d in different countries the approval does not of itself give an unconditional assurance of successful operation on every PSTN termination point In the event of problems you should contact Gateway Technical Support Regulatory compliance statements Japan Wireless devices Low power Radio LAN type devices radio frequency RF wireless communication devices operating in the 2 4 GHz Band may be present embedded in your notebook system This section isonly applicable if these devices are present Refer to the system label to verify the presence of wireless devices Wireless devices that may bein your system are only qualified for usein Japan if aTELEC ID is on thesystem label Operational guidelines for 2 4 GHz band wireless equipment if equipped This equipment uses the 2 4 GHz ISM frequency band TheISM band istheindustrial scientific and medical device band Devices that might also use this band are microwave ovens other LAN devices amateur radio stations licensed premises radio stations and non licensed specified low power radio stations Prior to setting up your device 1 Make sure that there are no other devices in your area using the same frequency band 2 Change the channel location or discontinue device use if you are interfering with any other radio station 3 Contact Gateway if you have any problems with this device C Oia ORAL OS CORBOR AA RRL2 LHET COMRMCLETLUVSORR HS ER FAROIED AORERE LOMB
61. d per minute charged to your telephone bill 207 Chapter 15 Troubleshooting Training Gateway provides the following in person and computerized training Resource In Store Training at Gateway Country stores Gateway Learning Libraries Online Training from Learn Gateway 208 Service description Our friendly and knowledgeable software trainers can teach you how to use the Internet and the most popular software programs including Microsoft Word Excel and PowerPoint A variety of courses and tutorials are available on CD Select from several easy to use learning libraries More than 450 online courses are available from Learn Gateway All you have to do is go online and log in You select the subject matter and the learning format self paced tutorials or virtual classrooms all from the comfort of your computer w gateway com For more information www gateway com country www gateway com training www learnatgateway com a Regulatory and Legal Information Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment However to ensure safe use of this product it isimportant that the safety instructions marked on the product and in the documentation are followed Warning Always follow these instructions to help guard against personal injury and damage to your Gateway system Seiting up your
62. dense on your display contact Gateway Technical Support to identify whether a repair or replacement isjustified based on the number of pixels affected 204 Telephone support Telephone support Before calling Gateway Technical Support If you have a technical problem with your computer follow these recommendations before contacting Gateway Technical Support Make sure that your computer is connected correctly to a grounded AC outlet that is supplying power If you use a power strip make sure that it is switched on If a peripheral device such as a keyboard or mouse does not appear to work make sure that all cables are plugged in securely If you have recently installed hardware or software make sure that you have installed it according to the instructions provided with it If you did not purchase the hardware or software from Gateway refer to the manufacturer documentation and technical support resources If you have how to questions about using a program consult m Online Help m Printed documentation m The Microsoft Windows documentation a The software publisher s Web site Consult the troubleshooting section of this chapter Warning To avoid bodily injury do not attempt to troubleshoot your O computer problem if Power cords or plugs are damaged Liquid has been spilled into your computer Your computer was dropped The cabinet was damaged Instead unplug your computer and contact a qualified computer tech
63. dia window to the Internet that gives you access to millions of information sources Information on the Web comes to you on Web pages which are electronic documents that you view using a Web page display program called a browser You can use any of the commercially available Web browsers like Microsoft Internet Explorer which comes installed on your new computer Web pages can contain text animations music and other multimedia features A group of related Web pages is called a Web site You can access Web sites to shop track investments read the news download programs and much more You can explore a Web site or visit other Web sites by clicking areas on the Web page called links or hyperlinks A link may be colored or underlined text a picture or an animated image You can identify a link by moving the mouse pointer over it If the pointer changes to a hand the item is a link To learn more about using the Web browser features select Help in the menu bar Gu d d i plan gira fet ML L ee ee maen ode em g Web Pi Gateway adit page pn to Ss SSE Gee sie Link sy hems Phat Ei Mae aT bearer Wand T bred amp eo re Gani ohn i arary Gearaniee i Lane Busini D h omen www gateway com 73 Chapter 5 Using the Internet Connecting to a Web site After you set up an account with an Internet Service Provider ISP such as America Online you can access the many information sourc
64. dio stations af To listen to an Internet radio station 1 Connect to the Internet then in MusicMatch click Radio Stations The Radio window opens multi task CO bum ng Eou E aa aration hore etikale a itabor o My Seon Fo mined Sit kiri Fap il Piping oa Bota Barfa A s Amia at Beste a i inie Ai SB frene Erina i Hard Rori gt Qarri Flock b pra Stat TETE mn o Eveeicast Satie B Popia Siaja miie Gnir n Lovet nirki ien 96 www gateway com Using MusicMatch 2 To select one of the MusicMatch Internet radio stations select one of the Popular Stations You can also choose another Internet radio station by clicking Broadcast Stations then clicking Station Selector Geet it here musicmatch W Lon inip Rap Mi E iai afin hort etikale a tabin o M i S Po aia Stathers Da Fois Bare A Hr N By frende ina o Ba isje o Breeican Sinise 3 Select a radio station then click Play M usicM atch connects to the station 4 Using advanced features You can also use MusicMatch to create your own music CDs and to download MP3 files to your portable MP3 player See the MusicMatch online Help www gateway com 97 Chapter 6 Using Multimedia 98 www gateway com Sending and Receiving Faxes PhoneTools lets you send and receive faxes using the modem After you have created a document using a spreadsheet word processor or graphics program you can send it as a fax You
65. duled Task Wizard option you want to create and follow the screen prompts to customize the task Important Your computer must be on during scheduled A tasks 4 172 www gateway com Recalibrating the battery Recalibrating the battery If your notebook unexpectedly goes into Standby mode while you are using it but the battery charge is not low you may need to recalibrate your battery You should also recalibrate the battery once a year to maintain the accuracy of the battery gauge To recalibrate the battery 1 Connect the AC adapter then turn on your notebook 2 When you see the startup screen press F2 The BIOS Setup program opens 3 Click Exit then select Battery Auto Learning set by default to disabled A checkmark appears to show that it is now turned on 4 Exit the BIOS Setup utility by clicking Exit then selecting Save and Exit The battery recalibration program begins and the notebook will reboot After your battery has been recalibrated the notebook recharges the battery Recharging may take 12 24 hours After the battery finishes recharging the battery meter displays the accurate battery charge If the battery meter does not show an accurate charge contact Gateway Technical Support Important Do not interrupt the battery recalibration process If recalibration is interrupted you must start the process over again 5 Follow the on screen instructions to exit the battery recalibration program D 1
66. e adocument file might havea DOC extension and a spreadsheet file might have an XLS extension File type File usually ends in Documents DOC TXT RTF HTM HTML DOT Spreadsheets XLS XLT TXT Pictures JPG BMP GIF PDF PCT TIF PNG Movies MPEG MPG AVI GIF MOV Sound and Music WAV CDA MP3 MID MIDI To find files using Search 1 Click Start then select Search then All Files or Folders The Search Results window opens 2 Use Windows Search to locate data files by filename or file type For help on finding files click Help then select Help Topics sd 64 www gateway com Transferring software and hardware from your old computer Transferring Internet settings You can use different methods to transfer your Internet Vay account from your old computer to your new one Setting up your ISP m f your current Internet Service Provider ISP software came preinstalled on your new computer run that setup program If it asks to set up a new account or an existing one choose to reconnect to an existing account m If your current ISP software is not preinstalled on your new computer locate the original Internet setup program provided by your local ISP or contact your ISP to see if they have an updated version of their software and install it on your new computer m f you use MSN as your ISP or if you know your ISP settings use the Windows Internet Connection Wizard To use the Inte
67. e to the beginning of a document or to the end of a document FN key Press the FN key in combination with a green colored system key such as STANDBY or PAUSE to perform a specific action Windows key Press to open the Windows Start menu These keys can also be used in combination with other keys to open utilities like F Search utility R Run utility and E Explorer utility Application key Press for quick access to shortcut menus and help ASI assistants in Windows Arrow keys Press these keys to move the cursor up down right or left 23 Chapter 2 Getting Started System key combinations When you press the Fn key and a system key at the same time the notebook performs an action identified by the green text on the key Press and hold FN while pressing this system key F2 Status F3 LCD CRT F4 Standby F9 Pad Lock F10 Scroll Lock F11 Pause F12 24 To Display the power status box in the upper left corner of your screen The menu shows the battery charge level the BIOS version and whether the AC adapter is being used Press the key combination again to close this box Toggle the notebook screen between the LCD an external monitor or both at the same time A monitor must be plugged into the monitor port on the notebook Enter Standby mode Press the power button to leave Standby mode Turn on Pad Lock so you can use t
68. e Recycle Bin icon Desktop elements Description Start ie The taskbar is the bar at the bottom of the screen containing the Start button on the left and a clock on the right Other buttons on the taskbar represent programs that are running Click a program s button on the taskbar to open the program s window The Start button provides access to programs files help for Windows and other programs and computer tools and utilities Click the Start button then open a file or program by clicking selecting an item on the menu that opens The Recycle Bin is where files folders and programs that you discarded are stored You must empty the Recycle Bin to permanently delete Recycle Bin them from your computer For instructions on how to use the Recycle Bin see Deleting files and folders on page 51 www gateway com 43 Chapter 4 Windows Basics Using the Start menu You can start programs open files customize your system get help search for files and folders and more using the Start menu To use the Start menu 1 Click theStart button on the lower left of the Windows desktop The Start menu opens showing you the first level of menu items 2 To see all programs and files in the Start menu click All Programs When you move the mouse pointer over any menu item that has an arrow next to it another menu or submenu opens and reveals related files programs or commands 3 Click a file or program to ope
69. e battery charge indicator does not turn on disconnect the adapter from your notebook and repeat Step 2 4 When you finish using your notebook for the first time turn the notebook off and leave the notebook connected to AC power for at least 24 hours 5 Ifthe battery doesnot show a full charge after 24 hours contact Gateway Technical Support at www gateway com support contact Warning Do not attempt to disassemble the AC adapter The AC adapter has no user replaceable or user serviceable parts inside The AC adapter has dangerous voltages that can cause serious injury or death Contact Gateway about returning defective AC adapters SS www gateway com 13 Chapter 2 Getting Started Protecting from power source problems 14 During a power surge the voltage level of electricity coming into your computer can increase to far above normal levels and cause data loss or system damage Protect your computer and peripheral devices by connecting them to a surge protector which absorbs voltage surges and prevents them from reaching your computer Warning High voltages can enter your computer through both the power cord and the modem connection Protect your Q computer by using a surge protector If you have a telephone modem use a surge protector that has a modem jack If you have a cable modem use a surge protector that has an antenna cable TV jack During an electrical storm unplug both the surge protector and the modem
70. e latch Component Description Cover release latch Open the notebook cover by pressing the release latch 2 www gateway com Left Left PC Card PC Card slot eject button Diskette drive Diskette drive eject button Component Icon PC Card eject button PC Card slot Diskette drive Diskette drive eject button Description Press the eject button to remove a PC Card from the PC Card slot Insert one Type I Il or Ill PC Card into this slot For more information see Adding a PC Card on page 134 Insert a standard 3 5 inch diskette into this drive For more information see Using diskettes on page 80 Press the eject button to remove a diskette from the drive www gateway com 3 Chapter 1 Checking Out Your Gateway Solo 1200 Right Power indicator Battery charge indicator CD drive CDdrive CD drive eject Headphone Modem jack indicator button jack f Microphone jack Component Icon Description CD drive Insert CDs into this drive For more information see Using the CD drive on page 81 CD drive indicator Lights up when the computer is accessing the CD drive CD drive eject button Press the eject button to open the disc tray Microphone jack A Plug a microphone into this jack Headphone jack Q Plug headphones or amplified speakers into this jack Modem jack i Plug a modem cable into this jack 4 www gateway com Component Battery charge indicator Power indicator Icon
71. e so you can research a topic or learn how to perform a task while you are using the program Most online help information can be accessed by selecting a topic from a Help menu or by clicking a Help button Gateway Homepage File Edit View Favorites Tools Microsoft Internet Explorer You can search for information by viewing the help contents checking the index searching for atopic or keyword or browsing through the online help b Micrasoft Internet Lepliner 2 i Hicks Conteris ia Seach Forni Frarg ta ii Pega rca rd Ercan then ab Defi Piring are Saorg rorta Bardng iomann rra Pa hinna Side Uraderrancing Security ird Piracy an hi Cinisi ner b nappe interes Cikri i S ari aniria www gateway com Onion aeti haig E as i J Getting sharhed with Internet Explorer With an Inhemet oannechon and interreat Explorer sou O48 fied ami ew nhermon about anything on fhe Waeb Wisi cick the hopes below to get Sarmad van i fnd mere informabsn halg yau brase the riemet im the Help Conteris Basic setup IF pou aren t Gotnected to Be liamet ar yau wart to oesie a ne oonmechian click this bnk a Set ug an viene aeiia Learning about internet Explorer aS 39 Chapter 3 Getting Help Gateway Web site Gateway provides a variety of information on its Web site to help you use your computer Mig b ee Pees Ped F Oe O WG Dn pra ee OSS M ib itp bree i edie sae Bix L
72. eS Allocating system memory Graphics memory and system memory share the memory installed in your notebook By default the Solo 1200 allocates 8 MB of the total memory to graphics Some software such as graphic intensive games may require you to allocate more memory to graphics You can choose to allocate up to 32 MB of the total memory for graphics Caution Increasing the memory allocated to graphics decreases the system memory Allocating too much memory to A graphics may adversely affect the performance of your notebook 131 Chapter 10 Customizing Your Notebook To allocate system memory 132 1 Restart your notebook As soon as you see a startup screen press F2 The BIOS Setup utility opens 2 Click Advanced then select Shared memory 3 Select the graphics memory size you want to allocate then click OK 4 Exit the BIOS Setup utility by clicking Exit then selecting Save and Exit 5 Click OK rd ywww gateway com Upgrading Your Notebook This chapter provides information about adding hardware devices to your notebook including m Adding a PC Card m Adding or replacing memory m Replacing the hard drive www gateway com 133 Chapter 11 Upgrading Your Notebook Adding a PC Card Your notebook has a PC Card slot also known as PCMCIA card slot This slot accepts Typel II and III cards You do not need to restart your notebook when changing most cards because your notebook supports hot swapping
73. ed athens sede E a ea eee 195 MOMON a eassa tating crore acne pcan EEA E EE A ta a chee eee anand ENER 196 MOJOM wc seugvad faa eed Saw ade dae e aide Gao ed Ved ade eked 196 MOUSG aseron aa ser na E ude A acrert inate TR TEENAA 200 NGIWOIKS aana aa aTa tod aa Ra eee a R a A A E a ER ed 200 PASSWOl0S 3 2 outdo pee eaten oad awa een EER PEETS eee a 200 PG Cands asari phe dak ule Sale MN aad a ea Da pa ee a de 201 POWG oorr fe eeatea IET EERS ARRIT AT se Ae ree ee Oe era eae 201 PAMET sosar ne ee ae ee ee ee ee eee 202 SOUNA igri re cue Gi egies bine dete ae goby aoe Se Pen he eee eee 203 VIGO n cant a a Eee eid ea eee ee Ed eee eee eee ev vee Edy 203 Telephone support 2 20 ce eee 205 Before calling Gateway Technical Support 00200 eee eeee 205 Telephone numbers 0 0 cee eee 206 Tutoring and training 0 ee eee 207 SGUNSIP aos aanpas E ee Ohare ei ee wae ieee a anges 207 TUON ive ee tea retake pod a eee E ele dese ea rd beawe eens 207 WAI esa ee AN cn tee augpact E eta iets aut EADE eum aie 208 A Safety Regulatory and Legal Information 209 Ue Oia a pared aa igo ed E E I E T A TETES 227 vi Checking Out Your Gateway Solo 1200 Tips amp Tricks To access the contents of this guide while you are traveling download an electronic copy from Ee www gateway com support manlib www gateway com 1 Chapter 1 Checking Out Your Gateway Solo 1200 Front Cover releas
74. ed for Me BE Gee Pare Tk He E F h ies rn EPEA E aee e a Pia F E Taram re rera hA i E Eanan re erra g ea t Earm rr era ie EPERE AE 4 Open afile folder or program by double clicking the name in the list e Using advanced search options Search can find files meeting more criteria than file name You can narrow your search by selecting the search options that you want You can search by the m Date the file was created or modified m Size of the file m Type of file such as a program or a text document 56 www gateway com Working with documents Working with documents Documents are commonly word processing files soreadsheet files or other similar files The basic methods of creating saving opening and printing a document apply to most of these types of files The following examples illustrate the concepts for creating saving opening and printing a document in Microsoft Word Though these examples use Microsoft Word similar procedures apply to other programs such as Microsoft Excel Microsoft Works and Microsoft Publisher For more information about using a program select Help on the menu bar Creating a new document Help and For more information on creating a document click Start Support then select Help and Support 57 Chapter 4 Windows Basics 58 To create a new document Click Start then select All Programs then Microsoft Word Microsoft Word starts and a blank docum
75. edgments 1 800 GATEWAY ActiveCPR ALR AnyKey black and white spot design CrystalScan Destination DestiVu EZ Pad EZ Point Field Mouse Gateway 2000 Gateway Country gateway net Gateway stylized logo Perfect Scholar Solo TelePath Vivitron stylized G design and You ve got a friend in the business slogan are registered trademarks and black and white spotted box logo GATEWAY Gateway Astro Gateway Work Gateway Connected touch pad Gateway Connected music player Gateway Cyber Ware Gateway Education Ware Gateway Flex Case Gateway Gaming Ware Gateway GoBack Gateway Gold Gateway Learning Ware Gateway Magazine Gateway Micro Server Gateway Money Ware Gateway Music Ware Gateway Networking Solutions Gateway Online Network O N solution Gateway Photo Ware Gateway Professional PCs Gateway Profile Gateway Solo green stylized GATEWAY green stylized Gateway logo Gateway Teacher Ware Gateway Video Ware HelpSpot InforManager Just click it Learn Gateway Kids BackPack SERVE TO ORDER Server Watchdog SpotShop Spotshop com and Your Ware are trademarks of Gateway Inc Intel Intel Inside logo and Pentium are registered trademarks and MMX is a trademark of Intel Corporation Microsoft MS MS DOS and Windows are trademarks or registered trademarks of Microsoft Corporation All other product names mentioned herein are used for identification purposes only and may be the trademarks or registered trademarks
76. een instructions After setting up your account you can connect to the Internet and access your e mail services eS 71 Chapter 5 Using the Internet Accessing your Internet account Help and For more information on accessing your Internet account Support click Start then select Help and Support To connect to your America Online Internet account T Select Start then select All Programs then America Online 2 Complete the member name and password information then click Connect The computer dials the Internet account telephone number Ys If you are using a service other than America Online check with your ISP for the correct procedure for connecting After connecting the Web browser window opens For information about the Web and the Web browser see Using the World Wide Web on page 73 To disconnect from your America Online Internet account m Click X in the top right corner of the America Online program Your computer disconnects from the Internet Make sure that your computer disconnects correctly from your Internet account If you do not have an unlimited M hours ISP account you may have to pay for the time that you are connected even if you are not at the computer Important aA If you are using a service other than America Online check with your ISP for the correct procedure for disconnecting 72 Using the World Wide Web Using the World Wide Web The World Wide Web is a multime
77. emory If your programs are running more slowly than you think they should try adding more memory Printers You can attach many types of printer to your computer The most common types are inkjet and laser printers which print in color or black and white Inkjet printers and cartridges are relatively inexpensive but usually they are slower than laser printers Using an inkjet color printer you can print pictures banners and greeting cards as well as documents Laser printers and cartridges are more expensive but usually they print much faster than inkjet printers Laser printers are better than inkjet printers when you are printing large documents Chapter 1 Checking Out Your Gateway Solo 1200 10 www gateway com Getting Started This chapter provides basic information about your Gateway notebook Read this chapter to find out How to connect the AC adapter How to start and turn off your notebook How to use the keyboard How to use the EZ Pad touchpad How to connect the modem How to connect to a network How to install peripheral devices Warning Radio frequency wireless communication can interfere with equipment on commercial aircraft Current aviation regulations require wireless devices to be turned off while traveling in an airplane IEEE 802 11b also known as wireless Ethernet or Wifi and Bluetooth communication devices are examples of devices that provide wireless communication Important If your sys
78. en the browser If you still get the error your ISP may be having technical difficulties Connecting to a Web site takes too long Many factors can affect Internet performance The condition of the telephone lines in your residence or at your local telephone company The condition of the Internet computers to which you connect and the number of users accessing those computers The complexity of graphics and multimedia on Web pages Having multiple Web browsers open performing multiple downloads and having multiple programs open on your computer Software support tools People are sending you e mail messages but you have not received any mail m Click the receive button in your email program m Make sure your account with your Internet Service Provider ISP is set up correctly Contact your ISP technical support for help Keyboard The external keyboard does not work m Make sure the keyboard cable is plugged in correctly m Try a keyboard that you know works to make sure the keyboard port works m If you spilled liquid in the keyboard turn off the computer and unplug the keyboard Clean the keyboard and turn it upside down to drain it Let the keyboard dry before using it again A keyboard character keeps repeating or you receive a Keyboard stuck or Key failure error message m Make sure that nothing is resting on the keyboard m Make sure a key is not stuck Press each key to loosen a key that might be stuck t
79. ens In the Open text box type DA RUNMENU EXE where D isthedrive letter of your CD drive Click OK The System Restoration Kit program starts If the Welcome to the System Restoration Kit window opens close it by clicking OK Click the Update tab Click Check Now The Connect window opens Install available updated device drivers by following the on screen instructions Depending on the device driver you are updating you may only need to restart your computer to complete the installation However if a setup wizard opens when you restart your computer follow the on screen instructions Ys Reinstalling Windows Reinstalling Windows If your computer is not working properly try the following options to correct the problem m Reinstalling devicedrivers For moreinformation see Reinstalling device drivers on page 177 m Troubleshooting For more information see Troubleshooting on page 185 If the options above do not correct the problem you can use the System Restoration Kit to reinstall Windows and other software Reinstalling Windows The System Restoration Kit steps you through reinstalling Windows The System Restoration Kit automatically reinstalls the hardware device drivers and some programs as well Help and For more information on reinstalling Windows click Start Support then select Help and Support To reinstall Windows and the device drivers 1 Place Disc 2 of the System Restoration
80. ent opens 2 Select File then select New The New Document pane opens Tate e ip T r EH z m s gE Ee eet New u Document Dera oder pane GF Diane y ir Cy Dini eurari Ej card wed Page Cad Filan jira Penge bas Fran oair deur Ej Doom ocr Bene frets reaped r E Gere lenges _ an Tapita cat ray ab ia rerin or Merch nore didi een Ha D tices fara is z Dee isp E e E Wels Pager Reporte Gerd gaps LetteescFaes Mol vege Mees coke www gateway com Working with documents 4 Click a tab for the type of document you want to create select a document template style then click OK The document template opens 5 Begin composing your document Use the menus and toolbar buttons at the top of the window to format the document eS Saving a document After you create a document you need to save it if you want to use it later Help and For more information on saving a document click Start Support then select Help and Support To save a document in Microsoft Word 1 Select File then Save The Save As dialog box opens 2 Select the folder in which you plan to save the file from the Save in list 3 Type the new file name File sap jones an pe lay Pe Deere r folder dey Men E 2 Ms Pictures Haley ire Videos File a name p m Be et epee ee 4 Click Save www gateway com 59 Chapter 4 Windows Basics Opening a document To view revise or print
81. equipment does cause interference to radio and television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver a Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Compliance Accessories The accessories associated with this equipment are shielded video cable when an external monitor is connected These accessories are required to be used in order to ensure compliance with FCC rules 213 Appendix A Safety Regulatory and Legal Information FCC declaration of conformity 214 Responsible party Gateway Companies Inc 610 Gateway Drive North Sioux City SD 57049 605 232 2000 Fax 605 232 2023 Product Solo 1200 This device complies with Part 15 of the FCC Rules Operation of this product is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Caution Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your A authority to operate the product Regulatory compliance s
82. er 50 1 oF W ND Right click press the right mouse button the file or folder that you want to move A pop up menu opens on the desktop Select Cut from the pop up menu Open the destination folder With the pointer inside the destination folder right click Select Paste The file or folder you moved appears in its new location and is removed from its old location Ts Working with files and folders Deleting files and folders When you throw away paper files and folders you take them from the file cabinet and put them in a trash can Eventually the trash can is emptied In Windows you throw away files and folders by first moving them to Windows trash can called the RecycleBin wherethey remain until you decide to empty the bin You can recover any file in the Recycle Bin as long as the bin has not been emptied oe To delete files or folders 1 In My Computer or Windows Explorer select the files or folders that you want to delete For instructionson how to select multiple files and folders see Shortcuts on page 62 2 Select File then Delete Windows moves the files and folders to the Recycle Bin eS To recover files or folders from the Recycle Bin 1 Doubleclick the Recycle Bin icon The Recycle Bin window opens and lists the files and folders you have thrown away since you last emptied it 2 Select the files or folders that you want to restore For instructions on how to select multiple fil
83. es and folders see Shortcuts on page 62 3 Select File then Restore Windows returns the deleted files or folders to their original locations eS 51 Chapter 4 Windows Basics To empty the Recycle Bin Caution Emptying the Recycle Bin permanently erases any files or i folders in the bin These files cannot be restored 1 Doubleclick the Recycle Bin icon on the desktop TheRecycle Bin window opens 2 Select File then Empty Recycle Bin Windows asks you if you are sure that you want to empty the bin 3 Click Yes Windows permanently deletes all files in the Recycle Bin SB 52 www gateway com Working with files and folders Browsing for files and folders A file or folder that you need is rarely right on top of your Windows desktop It is usually on a drive inside a folder that may be inside yet another folder and so on Windows drives folders and files are organized in the same way as a real file cabinet in that they may have many levels usually many more levels than a file cabinet in fact So you usually will have to search through levels of folders to find the file or folder that you need This is called browsing To browse for a file 1 Click Start then select My Computer 2 Doubleclick the drive or folder that you think contains the file or folder that you want to find 3 Continue double clicking folders and their subfolders until you find the file or folder you want If you do not see the
84. es on the World Wide Web Help and For more information on connecting to a Web site click Support Start then select Help and Support Dy To connect to a Web site 74 1 Connect to your Internet account After the computer connects a default opening page or welcome screen opens 2 Togo to a different Web site type the address called a URL for Universal Resource Locator in the browser address bar for example www gateway com then click GO on the browser address bar mmaa pale co bs B OR On the current Web page click a link to a Web site The Web browser locates the server computer on the Internet downloads transfers data to your computer and displays the page on the site that you requested o Sometimes Web pages display slowly The speed that a Web page displays on your screen depends on the complexity of the Web page and other Internet conditions Additionally the speed of your connection will determine how fast Web pages display Using the World Wide Web Downloading files Downloading is the process of transferring files from a computer on the Internet to your computer To protect your computer against viruses make sure that you scan the files you download For more information see Protecting your computer from viruses on page 163 Help and For more information on downloading files click Start then Support select Help and Support To download files or programs from a Web site 1 Con
85. for your CompuServe ISP account Get information about available systems pricing orders billing statements warranty service or other non technical issues How to reach 800 846 2118 US 877 709 2945 Canada 800 846 4526 US 877 709 2951 Canada 800 229 1103 charged to your credit card 900 555 4695 charged to your telephone bill 800 846 2301 US 800 846 3609 Canada and Puerto Rico 605 232 2191 all other countries 800 846 1778 TDD 800 827 6364 US 888 265 4357 Canada 800 848 8990 US 800 846 2000 US 888 888 2037 Canada Tutoring and training Tutoring and training Gateway s Technical Support professionals cannot provide hardware and software training or tutorial services Instead Gateway recommends the following tutoring and training resources Self help If you have how to questions about using your Gateway supplied hardware or software consult the following resources m Theprinted or online manual that came with your hardware or software In many cases additional product information and online manuals for Gateway supplied hardware can be found in our Web site s Documentation Library m This user s guide m The software publisher s Web site Tutoring For help on using hardware or software that came with your Gateway computer contact Gateway s fee based tutorial hotline m 800 229 1103 rate charged per minute charged to a major credit card m 900 555 4695 rate charge
86. hat more than one screen name can log onto America Online simultaneously m Your notebook computer to your connected homeso you can share files and print at home m A Gateway Connected Music Player to your connected home to play audio files located on any connected computer anywherein your home either through your stereo system or through powered speakers www gateway com 147 Chapter 12 Networking Your Computer Selecting a network connection One of the biggest decisions you will need to make when creating your network is what type of connection you will use Gateway supports both wired and wireless connections Wired connections HPNA HPNA Home Phoneline Networking Alliance and Ethernet are two popular types of wired networks Creating an HPNA network is as easy as Knowing where your telephone jacks and computers are located HPNA uses your home s standard telephone lines and telephone jacks instead of special cabling to connect computers You can use your networked computers at the same time as you connect to your ISP send a fax or talk on your telephone For the best performance your computers or Internet appliances should have HPNA 2 0 network cards or jacks for connecting to your network Important If you have more than one telephone line in your home or office make sure that all the computers in your network are M connected to jacks that share the same telephone number Ethernet or Fast Ethernet 1
87. hat you have created or retrieved from other sources oF To change the desktop background 1 Click Start then select Control Panel 2 Click Appearance and Themes then click Display 126 www gateway com Adjusting the screen and desktop settings 3 Click the Desktop tab Dis play Pregeitics There Ceskiog Ses Geen Apian Daiji 4 Select a background picture from the Background list OR Select a background picture from another location by clicking Browse 5 If you want the picture you choseto cover the entire screen select Stretch or Tile from the Position list 6 If the picture you chose does not cover the entire screen and you did not choose to tile or stretch theimagein Step 5 you can change the solid color behind the picture by selecting a color from the Color list 7 Click OK S Help and For more information on changing the desktop Support background click Start then select Help and Support www gateway com 127 Chapter 10 Customizing Your Notebook Selecting a screen saver You can usea screen saver to keep others from viewing your screen while you are away from your computer Windows supplies a variety of screen savers that you can choose from and many more are available from the Internet and as commercial products Help and For more information on changing the screen saver click Support Start then select Help and Support a To select a screen saver 1 Click Start then select Control Panel
88. he folder then press ENTER The new folder name appears by the folder icon eS Copying and moving files and folders The skills you need to copy and move files are called copying cutting and pasting When you copy and paste a file or folder you place a copy of the file or folder on the Windows clipboard which storesit Then when you decide what folder you want the copy to go in the destination folder you paste it there When you cut and paste a file or folder you remove the file or folder from its location and place the file or folder on the Windows clipboard When you decide where you want the file or folder to go you paste it there Important The clipboard stores whatever you cut or copy until you cut or copy again Then the clipboard contains the new M information only Therefore you can paste copies of a file or folder into more than one place but as soon as you copy or cut a different file or folder the original file or folder is deleted from the clipboard To copy a file or folder to another folder 1 Right click press the right mouse button the file or folder that you want to copy A pop up menu opens on the desktop Select Copy from the pop up menu Open the destination folder With the pointer inside the destination folder right click oF W ND Select Paste A copy of the file or folder appears in the new location eS 49 Chapter 4 Windows Basics or To move a file or folder to another fold
89. he numeric keypad Press this key combination again to turn off Pad Lock The Pad Lock status indicator lights up while this function is turned on Pause the text scrolling in a DOS screen The Scroll Lock status indicator appears when this function is turned on Press the key combination again to continue scrolling This function is only available in some programs Pause execution of a DOS program This function is only available in some programs Stop the currently running DOS program This function is only available in some programs Increase the volume Using the keyboard Press and hold FN while To pressing this system key Decrease the volume PgDn Iv Mute the volume Home www gateway com 25 Chapter 2 Getting Started Multi function buttons User defined E mail Internet Help shortcut Priem Button Icon Press to E mail S lt Open your e mail program Internet S Open your Web browser 26 www gateway com Using the keyboard Button Icon Press to Help D Open online help o User defined shortcut o Open the program you assign to this key A For more information see Programming the multi function buttons on page 131 www gateway com 27 Chapter 2 Getting Started Using the EZ Pad touchpad The EZ Pad consists of a touchpad two buttons and a rocker switch Touchpad Left touchpad Rocker Right touchpad button switch button 28 www gate
90. he x ray machine in security checkpoints Write down your notebook model number and serial number available on the system label in case of theft or loss and keep the information in asafe place Also tape your business card or an address label to your notebook and accessories Whoever sits next to you or behind you can see your notebook display Avoid working with confidential files until you can be sure of privacy Use a startup password to restrict access to your notebook Important Use a password that you can remember but that is difficult for someone else to guess The password feature is very M secure with no easy way to recover a forgotten password If you forget your password you must return your notebook to Gateway for service Call Gateway Technical Support for instructions 119 Files Chapter 9 Travel Tips To create a startup password 1 Restart your notebook As soon as you see a startup screen press F2 The BIOS Setup utility opens 2 Click Security then select Set Admin password and follow the instructions 3 Click Security then select Set User password and follow the instructions This is the password you need to enter at startup 4 Exit the BIOS Setup utility by clicking Exit then selecting Save and Exit 5 Click OK When you start your computer you are prompted to enter the user password you set in Step 3 vd Power To get the best performance from your notebook avoid using the batter
91. hen restart the computer LCD panel The screen resolution is not correct m Changethescreen resolution and color depth from the Display Properties dialog box For more information see Adjusting the color depth on page 122 and Adjusting the screen resolution on page 124 The text on the display is dim or difficult to read m Adjust the brightness controls m Move the computer away from sources of electrical interference such as televisions unshielded speakers microwaves fluorescent lights and metal beams or shelves m Change the display settings For more information see Adjusting the screen and desktop settings on page 122 195 Chapter 15 Troubleshooting Memory You receive a Memory error message Make sure the memory modules are inserted correctly in the memory bay slot For more information see Installing memory on page 137 Use diagnostic programs to help determineif amemory module is failing For more information see Installing memory on page 137 You receive a Not enough memory error message Close all programs then restart the computer Modem Your modem does not dial or does not connect Make sure your computer is connected to the telephone line and the telephone line has a dial tone Use the Setup poster to make sure that the connections have been made correctly Make sure that the modem cable is less than 6 feet 1 8 meters long Remove any line splitters or
92. hernet jack for more than just networking Many broadband Internet connections such as cable modems and DSL modems connect to your computer s Ethernet jack For more information see Using the Internet on page 69 and Networking Your Computer on page 143 33 Chapter 2 Getting Started About installing a printer scanner or other peripheral device 34 Your computer has two Universal Serial Bus USB ports and a parallel printer port These ports are used for connecting peripheral devices such as printers scanners and digital cameras to your computer USB ports support plug and play and hot swapping which means that your computer will usually recognize such a device whenever you plug it into the appropriate port When you use a USB device for the first time your computer will prompt you to install any software the device needs After doing this you can disconnect and reconnect the device at any time Parallel devices are not plug and play Refer to the device documentation for detailed information and installation instructions Getting Help This chapter tells you about additional information resources available to help you use your computer including m HelpSpot m Online help m Gateway Web site www gateway com 35 Chapter 3 Getting Help HelpSpot Your computer includes HelpSpot an easily accessible collection of Help information troubleshooters instructional videos and automated support
93. ices such as monitors CD drives and modems Drivers translate information between computer devices and programs Drivers for your original computer hardware are installed at Gateway If you install a new device you need to install the drivers provided by the device manufacturer You should reinstall device drivers m If directed to do so while troubleshooting m If you see a message indicating that thereisa problem with a device driver If you are not comfortable with the procedures covered in this section seek help from amore experienced computer user or a computer service technician www gateway com 177 Chapter 14 Restoring Software Reinstalling device drivers If you need to reinstall device drivers because you are directed to do so while troubleshooting or if a message tells you that there is a problem with a device driver reinstall the device drivers by following the steps below Help and For more information on reinstalling device drivers click Support Start then select Help and Support Dy To reinstall device drivers 178 1 Place Disc 1 of the System Restoration Kit into your CD drive The System Restoration Kit program starts Go to Step 5 OR If the program does not start automatically go to Step 2 Click Start then select Run The Run dialog box opens In the Open text box type DA RUNMENU EXE where D isthedrive letter of your CD drive Click OK The System Restoration Kit program starts If
94. ign up for an account with an ISP For example a person with an account with America Online might have an email address that is similar to this one jdoe aol com User name Internet domain name Sending e mail Help and For more information on sending e mail click Start then Support select Help and Support To send e mail using America Online 76 1 Connect to your America Online account then click Write 2 Type the email address of the recipient you want to send email to in the Send To box 3 Type the subject of your email in the Subject box A Type the email message 5 When finished click Send Now Your email is sent over the Internet to the email address you specified sd Using e mail Checking your e mail Help and For more information on checking your e mail click Start Support then select Help and Support To check your e mail using America Online 1 Connect to your America Online account 2 Click Read eS For more information about managing and organizing your e mail messages see the online help in your email program 77 Chapter 5 Using the Internet 78 www gateway com Using Multimedia This chapter provides information on using the multimedia capabilities of your notebook Read this chapter to learn how to Use the diskette drive Use the CD drive Play CDs Record and play audio files Use Windows Media Player Use MusicMatch www gateway com 79 Chapter 6 Using Mul
95. ing is IBM compatible The light on the diskette drive is lit continuously m Remove the diskette from the drive If the light stays on try restarting your computer File management A file was accidentally deleted To restore deleted files 1 Doubleclick the Recycle Bin icon 2 Right click the file you want to restore then select Restore The file is restored to the place where it was originally deleted from If the Recycle Bin was emptied before you tried to restore a file the file cannot be recovered SS 192 Software support tools Hard drive You receive an Insufficient disk space error message Delete unnecessary files from the hard drive using Disk Cleanup For more information see Using Disk Cleanup on page 166 Empty the Recycle Bin by right clicking the Recycle Bin icon and selecting Empty Recycle Bin from the pop up menu Caution All deleted files will be lost when you empty the A Recycle Bin If possible save your files to a diskette or another drive If the hard drive is full copy any files not regularly used to diskettes or other backup media then delete them from the hard drive You receive a Data error message This may be the result of a defective area on the hard drive To fix hard drive problems run the Error checking program For more information see Checking the hard drive for errors on page 167 The hard drive cannot be accessed or you receive a General fai
96. ings 95 MusicM atch building a music library 94 creating music files 92 editing track information 93 listening to Internet radio 96 playing audio CD 90 N navigation keys 23 network designing 148 jack 6 32 troubleshooting 200 network equipment shopping list 154 Norton Antivirus 163 numeric keypad 23 O online help 36 39 opening documents 60 files 30 folders 30 programs 30 44 P Pad Lock 24 indicator 21 parallel port 6 34 password 119 200 pasting files and folders 49 62 text and graphics 62 Pause key 24 PC Card 134 eject button 3 slot 3 troubleshooting 201 PC Doctor 188 peripheral devices 34 playing audio CD with MusicMatch 90 audio file 88 Media Player file 89 multimedia files 89 Plug and Play devices USB support for 34 pointer 29 moving 29 ports monitor 6 parallel 6 34 US 6 34 power AC power adapter 109 advanced settings 111 114 alarms 111 113 automobile airplane adapter 109 battery 109 changing modes 110 changing settings in Windows 111 connector 6 damaged cord 12 13 EmPower adapter 109 Hibernate mode 110 115 116 management 109 120 schemes 111 112 Standby Resume 16 status pop up menu 24 troubleshooting 201 power indicator 5 printer default 202 installing 34 parallel port 6 sharing 145 troubleshooting 202 printing documents 61 programs closing 62 opening 30 44 231 reinstalling 182 R radio listening with MusicMatch 96 Radio Approval authorities 118 radio frequenc
97. inks amare bs abe eared seph Tyas Coat Babe Samin a e e g O if ete Dm fe e a O oa te E a H Feed rasar kirmey Tor Fiseesr Doriy tiena s Fiiseear Urep Coriact is raramen ma a _ Bn ER on aane a amsa Caesar e e ma remna e am inks okiki Fes ridh ahiahi rr a Saar Visit the Gateway Web site at www gateway com for Technical documentation and product manuals Technical tips and support including online chat services Hardware drivers Order status Frequently asked questions FAQs For more information about connecting to the Internet see Learning about the Internet on page 70 40 www gateway com Windows Basics Read this chapter to get basic information on how to Use the Windows desktop Manage files and folders Work with documents Use shortcuts Help and For more information on Windows click Start then select Support Help and Support www gateway com 41 Chapter 4 Windows Basics About the Windows environment After your computer starts the first screen you see is the Windows desktop The desktop is like the top of a real desk Think of the desktop as your personalized work space where you open programs and perform other tasks Your desktop may be different from the example shown below depending on how your computer is set up 42 www gateway com Using the desktop Using the desktop The desktop contains the taskbar the Start button and th
98. is telephone may not operate Make sure that a separate telephone not m dependent on local power is available for emergency use Some parameters required for compliance with Telecom s Telepermit requirements are dependent on the equipment PC associated with this device The associated equipment shall be set to operate within thefollowing limits for compliance with Telecom s specifications a Thereshall be no morethan 10 calls to the same number within any 30 minute period for any single manual call initiation and b The equipment shall go on hook for a period of not less than 30 seconds between the end of oneattempt and the beginning of the next attempt The equipment shall be set to make sure that automatic calls to different numbers are spaced such that thereis no lessthan 5 seconds between the end of one call attempt and the beginning of another The equipment shall be set to make sure that calls are answered between 3 and 30 seconds of receipt of ringing 223 Appendix A Safety Regulatory and Legal Information Laser safety statement 224 All Gateway systems equipped with CD drives comply with the appropriate safety standards including IEC 825 The laser devicesin these components are classified as Class 1 Laser Products under aUS Department of Health and Human Services DHHS Radiation Performance Standard Should the unit ever need servicing contact an authorized service location Warning Use of controls o
99. ith a2 4 GHz band embedded wireless device ETS 301 489 1 2000 if fitted with a2 4 GHz band embedded wireless device ETS 301 489 17 2000 if fitted with a 2 4 GHz band embedded wireless device Regulatory compliance statements European radio approval information for products fitted with EU approved radio devices This Product isa Notebook computer low power Radio LAN type devices radio frequency RF wireless communication devices operatingin the 2 4 GHz band may be present embedded in your notebook system which is intended for home or office use This section is only applicable if these devices are present Refer to the system label to verify the presence of wireless devices Wireless devices that may bein your system are only qualified for usein the European Union or associated areas ifaCE mark with a Notified Body Registration Number and the Alert Symbol is on thesystem label The power output of the wireless device or devices that may be enbedded in you notebook is well below the RF exposure limits as set by the European Commission through the R amp TTE directive European States qualified under wireless approvals EU Austria Belgium Denmark Finland France with frequency restrictions Germany Greece Ireland Italy Luxembourg The Netherlands Portugal Spain Sweden and the United Kingdom Accept EU Iceland Liechtenstein Norway and Switzerland European States with restrictions on use EU In France
100. k OK 6 If you want to change the logo that appears on the cover page select Setup then select Logo Management The Logo Management dialog box opens Import Clear button button Lage Management 7 If you do not want the PhoneTools logo on your cover page click the picture then click the clear button OR If you want to replace the PhoneTools logo with one of your own click the import button then select a picture for the logo The picture must be saved in a supported format BMP DGR GIF JPG PCX T31 or TIF and be small enough to fit in the logo box 8 Click OK eS www gateway com 101 Chapter 7 Sending and Receiving Faxes Sending a fax To send a fax 1 If PhoneToolsisnot open click Start then select All Programs PhoneTools then PhoneTools 2 Click Send Fax The Send Fax Wizard opens send Fax Btreand Hecipieai Infonaticn cr Check ham io hypar thi ecard and po draciy bes a ceed be o panies e tes 102 www gateway com Sending a fax 3 Enterthe recipient sname company if applicable and fax number then click Next send Fax Wirani Lower Page igen tt wad Mitel rc EA Poa baa hor tha ercas drop domn fet Choo Hoa pou do fod pes to include a ores cps bor thes Lae Yau oon ohange the lingo dalga an the oot page be bokira on ha Cheza bg bution nipite Treat bane fhe ruksi ite ented Mee dolsa Ls ilinl la abl oes aga kay Jonas
101. limited to 48K Your ISP may not support 48K uploads You can check modem connection speeds and dial up network DUN connections by accessing the gateway your way dial up server The server also contains drivers patches and updates for current Gateway hardware and software The server provides a secure connection and is a stand alone server You cannot use it to access the Internet The server cannot be accessed Mondays from 8 00 a m to 12 00 p m CST To access the gateway your way dial up server Insert Disc 1 of the System Restoration Kit N Select Help es Click Support Web Site then follow the on screen instructions A To check your modem connection speed select the Direct Dial option After your modem connects move the mouse cursor over the Dial Up Networking icon located next to the clock on your Taskbar your modem connection speed appears Ys Your fax communications program only sends and receives faxes at 14 400 bps when you have a 56K modem Current fax technology only supports a maximum send and receive rate of 14 400 bps The modem is not recognized by the computer m Makesure the line connected to the modem is working and plugged into the appropriate port on the modem Use the Setup poster to make sure that the connections have been made correctly m If the modem shares the telephone line with another device make sure the telephone line is not in use for example someone is on the telephone or
102. lure reading drive C error message If a diskette is in the diskette drive eject it and restart the computer Make sure that the hard drive is correctly installed Remove it firmly reinsert it then restart your computer For more information see Replacing the hard drive on page 141 If your computer has been subjected to static electricity or physical shock you may need to reinstall the operating system 193 Chapter 15 Troubleshooting Internet 194 You cannot connect to the Internet m Make sure your computer is connected to the telephone line and the telephone line has a dial tone Use the Setup poster to make sure that the connections have been made correctly If you have the call waiting feature on your telephone line make sure it is disabled Make sure your account with your Internet Service Provider ISP is set up correctly Contact your ISP technical support for help Make sure you do not have a problem with your modem For information about solving modem problems see Modem on page 196 You receive an Unable to locate host message and are unable to browse the Internet This problem can occur when you havetyped a URL Web address incorrectly you have lost your Internet connection or your ISP is having technical difficulties Double check the URL or try a different URL If the error message still appears disconnect from the ISP connection and close your browser then reconnect and op
103. makes sharing the Internet easy Each computer or Internet appliance that is connected to the network can share the same modem and telephone line or broadband connection and access the Internet at the same time This saves on the cost of installing another telephone line for your second computer and paying for a second Internet Service Provider ISP account Important Most ISPs allow multiple users at the same time M If you use America Online as your ISP you can Log onto America Online through one of your screen names and the other computers can access the Internet using an Internet browser Upgrade your service to America Online for Home Networks This service allows more than one of your screen names to be online through your home network at one time Sharing drives 144 With a network you can copy files from computer to computer by copying and pasting or dragging and dropping You will no longer waste your time transferring files by using diskettes In addition you can map a drive from a computer on the network to adriveon another computer and access the file as if it were located on the hard drive of the computer you are using Using a network Sharing peripheral devices Each computer that is connected to the network can share the same peripheral devices such as a printer Select print from the computer you are currently using and your file is automatically printed on your printer no matter where it is located on your
104. n it 44 www gateway com Identifying Window items Identifying Window items When you double click the icon for a drive folder file or program a window opens on the desktop This example shows the Local Disk C window which opens after double clicking the Local Disk C icon in the My Computer window Title bar Close Menu bar Pe b ee OF fe ee Tl Maximize Minimize fp inh tr omire ta he eS eee ree Pes www gateway com 45 Chapter 4 Windows Basics Every program window looks alittle different because each has itsown menus icons and controls Most windows include these items Window item Description n The title baris the horizontal bar at the top Local Disk C of a window that shows window title Clicking the minimize button reduces the E active window to a button on the taskbar Clicking the program button in the taskbar opens the window again Clicking the maximize button expands the active window to fit the entire screen Clicking the maximize button again restores the window to its former size Clicking the close button closes the active window or program Selecting an item on the menu bar starts File Edit view Favorites Tools Help an action such as Print or Save 46 www gateway com Working with files and folders Working with files and folders You can organize your files and programs to suit your preferences much like you would store information in a file cabinet
105. nect the power adapter remove the battery and disconnect the modem cable before you remove the Q memory bay cover Replace the cover before you restore power or reconnect the modem cable 137 Chapter 11 Upgrading Your Notebook 4 Remove the memory bay cover screw then remove the memory bay cover 138 www gateway com Installing memory 5 Gently press outward on theclipsat both endsof the old memory module until the module tilts upward 6 Pull the memory module out of the slot www gateway com 139 Chapter 11 Upgrading Your Notebook 7 Hold the replacement module at a 30 degree angle and press it into the empty memory slot This module is keyed so that it can only be inserted in one direction If the module does not fit make sure the slot in the module lines up with the tab in the memory bay Important Use only PC100 100 MHz or PC133 133 MHz memory Ra modules 8 Gently push the module down flat until it clicks in place 9 Replacethememory bay cover insert the battery connect the AC adapter and turn on your notebook eS 140 www gateway com Replacing the hard drive Replacing the hard drive If you would like more hard drive capacity you can replace your original drive with a higher capacity drive g To replace the hard drive 1 2 Follow the instructions under Preventing static electricity discharge on page 136 Shut down the notebook then disconnect the AC adapter and
106. nect to your Internet account 2 In the address bar type the address of the Web site that contains the file or program you want to download then click GO on the browser address bar OR Click alink on a Web page to navigate to the Web site containing the file that you want to download 3 Create or locate the folder where you want to store the file on your computer 4 Click the link on the Web page for the file that you want to download 5 Follow the on screen instructions for saving the file in the folder that you created A copy of the file is downloaded to your computer The time that it takes to transfer the file to your computer depends on file size and Internet conditions 6 Open the folder that you created 7 Install or view the downloaded file by double clicking it If applicable follow the instructions provided on the Web site to run or install the program eS 75 Chapter 5 Using the Internet Using e mail E mail electronic mail lets you send messages to anyone who has an Internet connection and e mail address E mail is usually a free service of your Internet account The Internet never closes so you can send e mail messages at any time Your email messages arrive at most email addresses in minutes An email address consists of a user name the symbol and the Internet domain name of the Internet Service Provider ISP or company that hosts that user Your e mail address is assigned when you s
107. ng 102 sending from a program 104 setting up cover page 100 troubleshooting 198 files 47 48 backing up 171 copying 49 62 cutting 62 deleting 51 62 166 finding 53 54 moving 49 opening 30 pasting 62 renaming 62 searching for 53 54 transferring 119 troubleshooting 192 viewing list 47 Files and Settings Transfer Wizard 63 finding files and folders 53 54 Fn key 23 folders 47 48 copying 49 62 creating 48 cutting 62 deleting 51 62 finding 53 54 moving 49 opening 30 pasting 62 renaming 62 searching for 53 54 viewing list 47 fragmentation 169 function keys 23 G game multi player 145 Gateway Web address 40 Web site 40 Gateway Connected Home 146 components 147 Gateway Connected Music Player 147 Gateway Connected Touchpad 147 gateway your way dial up server 198 graphics memory 131 H hard drive assembly 7 checking for errors on 167 checking for free space 165 defragmenting 169 indicator 21 replacing 141 scanning for errors on 167 troubleshooting 193 headphone jack 4 help button 27 online 39 using 36 HelpSpot 36 Getting Started 37 playing a video 38 starting 36 Hibernate mode 115 116 home office network 144 HPNA 148 150 154 hyperlinks 73 l IEEE 802 11b 149 151 156 using while traveling 118 installing hard drive 141 memory 137 PC Cards 134 Internet 70 button 26 connecting to 72 requirements to access 70 sharing access 144 Internet connection broadband 33 149 troubleshooting 194
108. nician Have your customer ID serial number and order number available along with a detailed description of your issue including the exact text of any error messages and the steps you have taken Make sure that the computer is nearby at the time of your call The technician may have you follow appropriate troubleshooting steps while on the line 205 Chapter 15 Troubleshooting Telephone numbers You can access the following services through your telephone to get answers to your questions Resource Automated troubleshooting system ATS Fax on demand support Gateway s fee based software tutorial service Gateway Technical Support America Online CompuServe Sales accounting and warranty 206 Service description Use an automated menu system and your telephone keypad to find answers to common problems Order a catalog of documents on common problems then order documents by document numbers The documents will be faxed to you Get tutorial assistance for software issues billed by the minute Talk to a Gateway Technical Support representative about a non tutorial technical support question Refer to Before calling Gateway Technical Support on page 205 before calling TDD Technical Support for hearing impaired is available Weekdays 6 00 a m 8 00 p m Central Time Weekends 6 00 a m 5 00 p m Central Time Get support for your America Online ISP account Get support
109. nter over the object Press the left button and hold it down then use the touchpad to move drag the object to the appropriate part of the screen Release the button to drop the object where you want it Connecting the modem Connecting the modem If your notebook has a modem jack the notebook has a built in V 92 56K modem Caution To reduce the risk of fire use only a No 26 AWG or larger i telecommunications line cord ge To connect the modem 1 Insert oneend of the modem cable into the modem jack L on theright side of the notebook 2 Insert the other end of the modem cable into a telephone wall jack The modem will not work with digital or PBX telephone lines 3 Start your notebook then start your communications software Te www gateway com 31 Chapter 2 Getting Started Connecting to an Ethernet network If your notebook has a network jack you can connect it to a 10 100 Ethernet network oF To connect to a network 1 Insert one end of the network cable into the network jack A on the back of the notebook 2 Insert the other end of the network cable into a network wall jack Ask your network administrator to help you select the correct network jack Your notebook is now physically connected to the network Your network administrator can help you log onto your network Yd 32 www gateway com Connecting to an Ethernet network Broadband Internet connections You can use your computer s Et
110. ntrols 83 troubleshooting 203 Sound Recorder making audio recordings 87 playing file 88 standby mode 110 Start button 43 Start menu 44 starting notebook 15 programs 30 44 startup diskette 161 static electricity 136 status indicator battery charge 5 106 Caps Lock 21 CD 21 diskette 21 hard drive 21 Pad Lock 21 power 5 Scroll Lock 21 support tool PC Doctor 188 surge protector 14 system identification label 7 8 system key combinations decrease volume 25 entering Standby mode 24 increase volume 24 mute volume 25 opening power status box 24 stopping aDOS program 24 switching between displays 24 system keys 23 system memory allocating 131 T taskbar 43 technical support automated troubleshooting 206 FaxBack support 206 resources 205 Technical Support 206 tips before contacting 205 tutorial service 206 telephone line protector 118 line tester 118 receiving and viewing faxes 104 sending a fax 102 sending faxes from a program 104 setting up fax cover page 100 telephone support 205 title bar 46 touchpad 28 buttons 29 changing settings 130 clicking 29 double clicking 30 moving pointer 29 moving screen objects 30 opening files folders and programs 30 right clicking 30 rocker switch 29 selecting screen objects 29 training CD 208 classroom 208 Learn Gateway 208 Learning Libraries 208 transferring files 63 Internet settings 65 troubleshooting audio 203 CD drive 189 device installation 191 di
111. obs Er See eee EREET E be er a EERE AE oes Aeon ras 120 10 Customizing Your Notebook 22 cece ee eee 121 Adjusting the screen and desktop settings 0 e eee eee 122 Adjusting the color depth 0 0 cece eae 122 Adjusting the screen resolution 00 00 eee eee eee 124 Applying a color scheme s rrsssssrscikas kiin dikkat ik as VURE N NAR 125 Changing the desktop background 00 cece eee e eee 126 Selecting a screen Saver 0 c ec tte 128 Changing the touchpad settings 0 0 00 e eee eee 130 Programming the multi function buttons 0 0 0c eee eee 131 Allocating system memory 0 00 e ee eee 131 11 Upgrading Your Notebook 2 0 e eee eee eee 133 Adding a PC Card is dami sen ete 134 Preventing static electricity discharge naana anaana 136 Installing memory 00 0 ees 137 Replacing the hard drive 0 0 cee eae 141 12 Networking Your Computer 00 cece eee ee eee 143 Using A Network sarsi karran CNG a eee eee YE aed deed aad eee 144 Sharing a single Internet connection 000 cece eee eee 144 Sharing drives 2 66 4 deederes Meee deen es aed a read ee eg ede 144 Sharing peripheral devices 0 0 0c eee eee 145 Streaming audio and video files 0000 c cece eee 145 Playing multi player games 0 cee eee 145 Introducing the Gateway Connected
112. ommend that the 32 bit True Color setting be used at all times If the color in your images seems false or jumpy especially after you have played agameor run avideo intensive program check the color depth setting and return it to 32 bit True Color if necessary Help and For more information on adjusting the color depth click Support Start then select Help and Support 122 Adjusting the screen and desktop settings ge To change the color depth 1 Click Start then select Control Panel 2 Click Appearance and Themes then click the Display icon The Display Properties dialog box opens 3 Click the Settings tab DG play Pregeities Thema Deskion Sosnin Aparma fstegr Dei i Damas EVO m haii BEE Qephace Conii iomem trikon Doka asar ca Hors High i bat s nie E oe Cria 4 Select a setting from the Color Quality list 5 To save your changes click OK then click Yes SB www gateway com 123 Chapter 10 Customizing Your Notebook Adjusting the screen resolution You can change the screen resolution to a size you prefer For example you can increase the resolution to fit more icons on your desktop or you can decrease the resolution to make reading and identifying objects on the display easier The higher the resolution the smaller individual components of the screen such as icons and menu bars appear Help and For more information on adjusting the resolution click Support Sta
113. ounds and Audio Devices Properties dialog box opens Pace vira oor bebe ihal E phibia ERIE EE E t aeaa pase Speaker Volare _ ait Cancel 4 On theVolume tab click Advanced in the Device volume area The Master Volume dialog box opens Aird bie To ama If the device you want to adjust does not appear in the Master Volume dialog box select Options Properties select the audio device you want to adjust then click OK www gateway com 85 Chapter 6 Using Multimedia 5 Drag the volume level and balance sliders for the device you want to adjust then close the window For more information about the volume controls select Help in the Master Volume dialog box 6 Click X in the top right corner of the Master Volume dialog box Se 86 www gateway com Recording and playing audio Recording and playing audio Use the instructions below to make an audio recording by speaking into the microphone Help and For more information on recording and playing audio click Support Start then select Help and Support To make an audio recording Plug a microphone into the Microphone jack on your computer 2 Click Start then select All Programs Accessories Entertainment then Sound Recorder The Sound Recorder opens 2 Sound Sound Recorder oie File Edit Effects Help Position Length 0 00 sec 0 00 sec Rewind Fast Play Stop Record Forward 3 Click record then speak in
114. our computer to send and receive data without wiring However unlike the wireless Ethernet the range and speed of the Bluetooth connection are greatly reduced Bluetooth is an ideal method for connecting a notebook computer PDA pager cellular telephone and printer that are all in close proximity Assessing your connection needs To select the type of network that will work best for you consider how you will use your network HPNA An HPNA network is appropriate if Your home small office or home office has a telephone jack with the same telephone number in each room that has a device you want to connect You have several Windows based computers that are used for drive sharing printing to a single printer or surfing the Internet Your notebook computer has one of the following m An HPNA jack for connecting to a telephone jack m A USB port to connect to an HPNA adapter m Cost savings is more important than network speed Ethernet An Your connection speed needs are less than 10000 Kbps see Comparing data transfer speed on page 152 Ethernet or Fast Ethernet network is appropriate if You are building anew homeor your existing home already has Ethernet cable installed in each room that has a device you want to connect m You are creating a network in an office or business 150 Network speed is more important than cost savings Selecting a network connection You have a combination of Windows based computer
115. out installing a printer scanner or other peripheral device 34 s Gening Hel sp ckaveskescisevekercipssveeessiiesieceis REOOO 35 HelpSpot seses carsten ii eed ikoa aesded ada e adap asia oe Ca ond 36 HelpSpot Videos ssis ersan eee ee eee ee eee eee pE ee eee Pe EAER 38 OMMIME NSIS risia soe ae exe x Gees a ec DA wi shee Ree ae Aas ede 39 Gateway Web site 20 0 0 c cette eee 40 A Wind ws Bases ssid ctedcuncecsiticiundaterseucesccawtensedeeces 41 About the Windows environment aaan aeaa 42 Using the desktop aaran ar a ESAT eee eee 43 Using the Start menu 0 0 0 c eee 44 Identifying Window items 00 0c cee 45 Thank you for purchasing this Factory Service Manual CD DVD from servicemanuals4u com Please check out our eBay auctions for more great deals on Factory Service Manuals Servicemanuals4u Working with files and folders 0 cee eae 47 Viewing drives 1 2 keene ee 47 Creating folders sercan ide oti ee ii cae eins aa eh wee 48 Copying and moving files and folders 0 00 e eee neces 49 Deleting files and folders 0 0 0 cece tee 51 Browsing for files and folders 00 e eee 53 Searching for files 0 0 c cect tee eee 54 Using the Search utility 200 0 cece 55 Working with documents 0 0 c eee 57 Creating a new document 0000 e eee tees 57 Saving a document ias es iaieiiea o eadi eee 5
116. ower receptacle or an automobile cigarette lighter use an airplane automobile power adapter Save the battery for times when you cannot use a power adapter m Tofind AC power outletsin airports look for them next to support pillars in large areas such as boarding gates and under banks of telephones 109 Chapter 8 Managing Power Changing power modes You can use the following power modesto lengthen the life of your notebook s battery m Standby while your notebook is on standby it switches to alow power state where devices such as the LCD screen and drives turn off m Hibernate also called save to disk writes all current memory RAM information to the hard drive then turns your notebook completely off The next time you turn on the notebook it reads the memory information from thehard driveand opensthe programs and documents that were open when you activated Hibernate For more information on using Hibernate mode see To activate Hibernate mode on page 115 Using Standby mode Always save your work before using Standby mode When in Standby your computer reduces or turns off the power to most devices except memory However the information in the memory is not saved to the hard drive If power is interrupted the information is lost When in Hibernate mode your computer saves all memory information to the hard drive then turns the power completely off lf your computer and you then is want to
117. ox click the Power Schemes or Advanced tab select Hibernate as one of the power settings then save the changes by clicking OK m To manually place your computer into hibernation click Start then click Turn Off Computer press and hold SHiFT then click Hibernate eB 116 www gateway com Travel Tips These tips can make traveling with your notebook more convenient and trouble free This chapter provides information on Using the modem Using your radio frequency wireless connection Transferring files Protecting your notebook from loss and theft Managing your notebook s power efficiently Tips amp Tricks To access the contents of this manual while you are traveling download an electronic copy from E www gateway com support manlib www gateway com 117 Chapter 9 Travel Tips Modem m Take a modem cable to connect the modem to telephone jacks If you are traveling internationally take telephone jack adapters or an acoustic handset coupler m Take a telephone line protector m Take a telephone line tester to check for unsafe lines especially if you are traveling internationally m Take remote access information with you so you can connect to your ISP while outside of your usual calling area A list of country dialing codes may be especially useful if you are traveling internationally Radio frequency wireless connections 118 m Every country has different restrictions on the use of wireless devices
118. p files Backing up files and removing them from the hard drive frees space for new files on the hard drive It also protects you from losing important information if the hard drive fails or you accidentally delete files You should back up your files regularly to a writable CD if you havea CD R or CD RW drive or to diskettes Use a backup device such asa CD R CD RW or Zip drive to do a complete hard drive backup If you do not havea high capacity backup device and you want to purchase one you can contact Gateway s Add on Sales department or visit our Web site at www gateway com Help and For more information on backing up files click Start then Support select Help and Support 171 Chapter 13 Maintaining Your Notebook Using the Scheduled Task Wizard The Scheduled Task Wizard lets you schedule maintenance tasks such as running Disk Defragmenter and Error checking Help and For more information on using the Scheduled Task Wizard Support click Start then select Help and Support To start the Scheduled Task Wizard 1 Click Start then select All Programs Accessories System Tools then Scheduled Tasks The Scheduled Tasks window opens 2 Doubleclick Add Scheduled Task The Scheduled Tasks Wizard opens Scheduled Task Wizard Thit aici Panic pou tchatciuke a back ba Warde palum You palert ha pogam pou haiena baun ndthen schedule fo a preses lane Dick Hei jacaire 3 Click Next then select the Sche
119. peration of this equipment If this happens the telephone company will provide advance noticein order for you to make necessary modifications to maintain uninterrupted service This equipment cannot be used on telephone company provided coin service Connection to party line service is subject to state tariffs Contact the state public utility commission or public service commission for information When programming or making test calls to emergency numbers Remain on thelineand briefly explain to the dispatcher the reason for the call Perform such activitiesin the off peak hours such as early morning or late evenings The United States Telephone Consumer Protection Act of 1991 makesit unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on thefirst page of the transmission the date and time it is sent an identification of the business other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual Refer to your fax communication software documentation for detailson how to comply with the fax branding requirement 215 Appendix A Safety Regulatory and Legal Information Canada Industry Canada IC Intentional emitter per RSS 210 Low power Radio LAN type devices radio frequency RF
120. pter 15 Troubleshooting Printer The printer will not turn on m Make sure the power cable is plugged into an AC power source The printer is on but will not print m Check the cable between the printer and the computer Make sure it is connected to the proper port m Most printers have an online offline button that you may need to press so the printer can start printing Press the button to put the printer online m Check the connector and cable for bent or broken pins Reinstall the printer driver Use the manual that came with your printer for instructions on installing the printer driver m If the printer you want to print to is not the default printer make sure you have selected it in the printer setup To set a default printer Click Start then select Control Panel If you do not see the Printers and Faxes icon click Switch to Classic View 2 Click double click the Printers and Faxes icon The Printers and Faxes window opens 3 Right click the name of the printer you want to be the default printer then select Set as Default Printer SB 202 Software support tools You receive a Printer queue is full error message m Make sure the printer is not set to work offline To make sure the printer is not set to work offline Click Start then select Control Panel If you do not see the Printers and Faxes icon click Switch to Classic View 2 Doubleclick the Printers and Faxes icon The Printers and Faxes
121. r adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure To prevent exposure to laser beams do not try to open the enclosure of a CD drive Notices Notices Copyright 2001 Gateway Inc All Rights Reserved 4545 Town Centre Court San Diego CA 92121 USA All Rights Reserved This publication is protected by copyright and all rights are reserved No part of it may be reproduced or transmitted by any means or in any form without prior consent in writing from Gateway The information in this manual has been carefully checked and is believed to be accurate However changes are made periodically These changes are incorporated in newer publication editions Gateway may improve and or change products described in this publication at any time Due to continuing system improvements Gateway is not responsible for inaccurate information which may appear in this manual For the latest product updates consult the Gateway Web site at www gateway com In no event will Gateway be liable for direct indirect special exemplary incidental or consequential damages resulting from any defect or omission in this manual even if advised of the possibility of such damages In the interest of continued product development Gateway reserves the right to make improvements in this manual and the products it describes at any time without notices or obligation Trademark Acknowl
122. ragmenter program organizes the data on the drive so that each file is stored as one unit rather than as multiple pieces scattered across different areas of the drive Defragmenting theinformation stored on thedrive can improve hard drive performance While the Disk Defragmenter program is running do not use your keyboard or mouse because using them may continuously stop and restart the defragmenting process Also if you are connected to a network log off before starting Disk Defragmenter Network communication may stop the defragmentation process and cause it to start over Help and For more information on defragmenting your hard drive Support click Start then select Help and Support To run Disk Defragmenter 1 Click Start then select My Computer 2 Right click the hard drive that you want to defragment then select Properties The System Properties dialog box opens 169 Chapter 13 Maintaining Your Notebook 3 Click the Tools tab Dsn Took Hejsa Ghanian Tt be iy Thi paisa Ai check tis vakas bo or Treg arraia ee Vin ence oll prai Hes on he ohare Peetregmare Hom 3 tare 4 Click Defragment Now 5 If Disk Defragmenter does not start automatically click Start or Defragment Disk Defragmenter shows its progress on the screen When finished Disk Defragmenter asks if you want to quit the program 6 Click Close or Yes a 170 www gateway com Managing hard drive space Backing u
123. rformance and Maintenance then click the Power Options icon The Power Options Properties dialog box opens 3 Click the Advanced tab Power Opti Properties Fraa Bohews Adee Powa Wa aremied Hisense h Skoi thee EH E pied biat Opie iasg phe cor or heikis Brom fea paced shan computer ma iron stad Taher paar Bee gran bation on ne compete Hiesa s w l eag Bee heag barko on ney opagai Elard bey Lli era 4 Select a power savings mode to be activated by the power button then save the changes by clicking OK e 114 www gateway com Extending battery life To activate Hibernate mode 1 Click Start then select Control Panel 2 Click Performance and Maintenance then click the Power Options icon The Power Options Properties dialog box opens 3 Click the Hibernate tab Pawar Optiiirs Pipet Fesa Bohemer Alre Pose Mote hasce Sienas ion ar cinsi iseni pae hi A hen n remo a poe had dok sri than huh deen Teen ur copie comar cut ol hoera peter io ir pran cleat Horas FF irabis biberratice Dek peace bo Reber Free dik pa Th H Cuk pacs gead is hibernate 4 Select the Enable hibernation check box then click Apply Hibernate mode is now an option you can select on the Advanced tab and in the Turn Off Computer dialog box e www gateway com 115 Chapter 8 Managing Power or To use Hibernate mode m To use hibernation as a power savings mode open the Power Options dialog b
124. rnet 6 32 modem 4 31 monitor VGA 6 network 6 32 parallel 6 227 power 6 USB 6 copying files and folders 49 62 text and graphics 62 copyright notice 225 cover release latch 2 Customer Service 205 206 Accounting 206 Sales 206 Warranty 206 customizing 121 cutting files and folders 49 62 text and graphics 62 D data transfer speed 152 default printer 202 deleting files and folders 51 62 166 desktop 42 adjusting settings 122 changing background 126 changing color depth 123 changing color scheme 125 changing number of colors 123 device drivers 177 dialing codes 118 Disk Cleanup 166 Disk Defragmenter 169 diskette drive 3 80 eject button 3 indicator 21 inserting 80 troubleshooting 191 documentation Gateway Web site 40 help 36 HelpSpot 36 online help 39 documents creating 57 228 opening 60 printing 61 saving 59 double clicking 30 downloading 75 dragging 30 drivers 177 reinstalling 178 updating 180 drives 47 CD 81 diskette 80 hard drive 141 replacing hard drive 141 sharing 144 viewing contents 47 viewing files and folders 47 E electrostatic discharge ESD 136 email 70 76 address 76 button 26 checking for messages 77 sending 76 emergency startup diskette 161 EmPower power adapter 109 error checking 167 Ethernet 148 150 155 connecting 32 jack 6 32 EZ Pad touchpad 28 F fan 6 Fast Ethernet 148 150 155 faxes failed transmission 103 receiving and viewing 104 sendi
125. rnet Connection Wizard 1 Click Start then select All Programs Accessories Communications then New Connection Wizard The New Connection Wizard window opens 2 Configure your Internet settings by following the on screen instructions eS Chapter 4 Windows Basics Transferring your e mail and address book Refer to your old email program s online help for information on exporting and importing e mail messages and the address book You can often export all of your old e mail messages or address book to a diskette then import them from the diskette into your new computer s e mail program Alternatively you may want to consider simply printing the old information or emailing it to yourself Transferring your Internet shortcuts You can export and import your old bookmarks Netscape Navigator or favorites Microsoft Internet Explorer For more information refer to your Internet browser program s online help Reinstalling your old printer or scanner Older printers scanners or other peripheral devices may have Windowssupport integrated built in which means you do not need any additional software Newer devices however usually require your original software installation CDs or diskettes Reinstalling a USB printer or scanner USB devices may have special installation instructions Refer to your USB device s installation guide Reinstalling a parallel port printer You can usually install parallel port printers by
126. rnet can handle most programs on a network If you anticipate using a combination of programs that regularly exceed 10000 Kbps you should consider installing Fast Ethernet for your connection 153 Chapter 12 Networking Your Computer Network shopping list Use the following shopping lists when purchasing equipment for your network HPNA For an HPNA network you need m An HPNA card installed in each E desktop computer OR An HPNA V 90 combination card installed in each desktop computer HPNA card OR A USB HPNA adapter attached to each desktop or notebook computer be USB HPNA adapter OR A HPNA PC card installed in each notebook computer m Telephone cord going from each computer to the closest telephone jack Important All HPNA components should be HPNA 2 0 A mixture of HPNA 1 0 and HPNA 2 0 components will result in your M network running at a slower speed 154 www gateway com Network shopping list Ethernet For an Ethernet network you need m An Ethernet card installed in each desktop computer OR An Ethernet jack on each desktop and notebook computer Ethernet card and hub OR An Ethernet PC card installed in each notebook computer m An Ethernet hub or switch with enough ports for each computer and device in the network hubs are slightly cheaper than switches but may run slower than switches m Ethernet cable going from each computer to the hub or switch Important
127. rograms Norton AntiVirus then Norton AntiVirus 2002 Norton AntiVirus opens 2 Click Scan for Viruses 3 Select the type of scan you want to make in the Scan area then under Actions click Run Scan Now eS 163 Chapter 13 Maintaining Your Notebook or To remove a virus 1 Find and remove the virus immediately using Norton AntiVirus 2 Turn off your computer and leave it off for at least 30 seconds 3 Turn on the computer and rescan for the virus eB To update Norton AntiVirus 1 Click Start then select All Programs Norton AntiVirus then LiveUpdate Norton AntiVirus The LiveUpdate wizard opens 2 Follow the on screen instructions to update your Norton AntiVirus program with the latest virus protection files 3 When the program has finished click Finish Ts 164 www gateway com Managing hard drive space Managing hard drive space Windows provides several utilities you can use to manage your hard drive Checking hard drive space Help and For more information on checking hard drive space click Support Start then select Help and Support To check hard drive space 1 Click Start then select My Computer 2 Right click the drive that you want to check for available file space then select Properties Drive space information appears al Geet fC Prepa rien 7 Geel Tiis Hije Srey apt l Tah Leon Doak Fitna FATE iier IEIR ote fep SU ee TSE Capiki E ad mani Istvan E st
128. roug access your e mail N i aa messages N F Sao If you want to access the Internet you need m A modem a device that connects your computer using a telephone DSL or cable line to other computers or servers m An Internet Service Provider a company that provides access to the Internet through an ISP server When you connect to an ISP the ISP server lets you access the Internet and your e mail messages m A Web browser a program that displays information from the World Wide Web m An email program a program that lets you create send and receive email messages over the Internet 70 Setting up an Internet account Setting up an Internet account Before you can view the information on the World Wide Web you need to set up an Internet account with an Internet Service Provider ISP If you have chosen America Online as an ISP follow these instructions to set up and connect to your account To establish a different ISP service or to transfer an existing account to this computer contact the ISP directly If you set up an account with America Online an Internet email address is created for you After completing the setup you are ready to access the Internet Help and For more information on setting up an Internet account Support click Start then select Help and Support To set up an Internet account with America Online 1 Select Start then select All Programs then America Online 2 Follow the on scr
129. rt then select Help and Support oP To change the screen resolution 1 Click Start then select Control Panel 2 Click Appearance and Themes then click the Display icon The Display Properties dialog box opens 3 Click the Settings tab Display Pregeitics There Deskies Sees ia Apesganss Argi Diir Baram E00 m hali GE Qephace Cois oes enol Cobos mmy Lem J F High 24 bal BIU By Ee peels iban anaa L ca 124 www gateway com Adjusting the screen and desktop settings 4 Drag the Screen Resolution slider to the size you prefer 5 To save your changes click OK then click Yes eS Applying a color scheme A color scheme is a set of colors that you can apply to your Windows environment For example you can change the appearance of such things as the desktop windows and dialog boxes You can select an existing scheme or create your own Help and For more information on applying a color scheme click Support Start then select Help and Support o To select a color scheme 1 Click Start then select Control Panel 2 Click Appearance and Themes then click Display 125 Chapter 10 Customizing Your Notebook 3 Click the Appearance tab Display Pregeities 4 Select ascheme from the Color Scheme list then click OK Ns Changing the desktop background You can change the Windows desktop background picture Windows provides several alternative backgrounds or you can use pictures t
130. s When you first turn on your notebook you have the option to add different user accounts These user accounts can be customized for each person that uses the notebook You can add delete or modify existing user accounts You can also switch change user accounts without turning off your notebook Help and For more information about adding deleting and Support modifying your user accounts click Start then select Help and Support To add delete or modify user accounts 1 Click Start select Control Panel then double click User Accounts The User Accounts window opens 2 Follow the on screen prompts to add delete or modify a user account eS 18 Switching user accounts oF To switch user accounts 1 Click Start then Log Off The Log Off Windows dialog box opens Log Off Windows Switch User Log Off Cancel 2 Click Switch User to switch between your user accounts The Windows logon screen opens 3 Select the user account that you want to activate When you switch between users any programs that were running for the previous user continue to run Yd www gateway com 19 Chapter 2 Getting Started Status indicators Caps lock Diskette Pad lock drive Hard Scroll lock drive CD drive 20 www gateway com This light turns on SQkoo eg Status indicators When Caps Lock is turned on Pad Lock is turned on Scroll Lock is turned on The notebook is acce
131. s and non Windows based computers that are used for drive sharing printing to asingle printer or surfing the Internet Your notebook computer has an Ethernet jack for connecting to the network Wireless Ethernet IEEE 802 11b or WiFi A wireless Ethernet network is appropriate if Bluetooth You are looking for an alternative to using your telephone line or installing cable for connectivity Network speed and the ability to move about with your computer are more important than cost savings You have several Windows based computers that are used for drive sharing printing to a single printer or surfing the Internet Your notebook computer has wireless Ethernet IEEE 802 11b for networking Your connection speed needs are less than 11000 Kbps see Comparing data transfer speed on page 152 A Bluetooth network is appropriate if You are looking for an alternative to using your telephone line or installing cable for connectivity Your PDA pager cellular telephone or printer has Bluetooth for networking Your connection needs are less than 1000 Kbps see Comparing data transfer speed on page 152 151 Chapter 12 Networking Your Computer Comparing data transfer speed When deciding between connection types comparethe different data transfer speeds provided by each to the programs you plan to run on your network The following table shows types of programs that you may run in your home or small office and the
132. s or program documentation To Do this Copy a file folder text or graphic Select the item then press CTRL C Cut a file folder text or graphic Select the item then press CTRL X Paste a file folder text or graphic Click inside the folder or window where you want to paste the object then press CTRL V Select multiple items in a list or in a Click the first item press and hold down the CTRL key window then click each of the remaining items Select multiple adjacent items in alist Click the first item in the list press and hold down the or window SHIFT key then click the last item in the list Permanently delete a file or folder Click the file or folder then press SHIFT DELETE The file is permanently deleted The file or folder is not stored in the Recycle Bin Rename a file or folder Select the file or folder press F2 type the new name then press ENTER Close the active window or program Press ALT F4 Switch to a different file folder or Press ALT TAB running program 62 Transferring software and hardware from your old computer Transferring software and hardware from your old computer If your new computer is replacing an old computer you may have personal data files Internet settings a printer or other peripheral devices and other unique computer settings that you want to move from your old computer to your new one Using the Files and Settings Transfer Wizard You can move
133. se guidelines Turn off the computer power Wear a grounding wrist strap available at most electronics stores and attach it to a bare metal part of the computer Warning To prevent risk of electric shock do not insert any object into the vent holes of the notebook m Touch a bare metal surface on the back of the computer Unplug the power cord and modem cable Remove the battery Before working with computer components follow these guidelines 136 Avoid static causing surfaces such as carpeted floors plastic and packing foam Remove components from their antistatic bags only when you are ready to use them Do not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection Always hold memory modules by their edges Avoid touching the edge connectors and components on the modules Never slide memory modules or other components over any surface Installing memory Installing memory Your portable computer uses memory modules called SO DIMMs Small Outline Dual Inline Memory Modules The modules are available in various capacities Use PC100 or PC133 memory modules when upgrading your memory To replace memory modules 1 Follow the instructions under Preventing static electricity discharge on page 136 2 Shut down your notebook then disconnect the power adapter and modem cable 3 Turn the notebook over then remove the battery Warning Discon
134. skette drive 191 faxes 198 files 192 hard drive 193 Internet connection 194 197 233 IRQ conflict 191 keyboard 195 LCD panel 195 memory 196 modem 196 mouse 200 network 200 passwords 200 PC Cards 201 power 201 printer 202 screen 203 screen area 195 screen resolution 195 sound 203 video 203 Web site connection speed 194 turning off notebook 17 turning on notebook 15 tutoring fee based 207 U USB 154 port 6 34 user accounts adding 18 switching 19 user defined shortcut button 27 Vv video file streaming 145 video troubleshooting 203 virus 163 protecting against 75 163 removing with Norton AntiVirus 163 volume adjusting 83 adjusting modem 199 controls 83 decreasing 25 234 increasing 24 muting 25 WwW waking up your notebook 16 WAV file 89 Web browser 70 73 Web page 73 Web site 73 connecting to 74 Gateway 40 window 45 close button 46 closing 62 maximize button 46 menu bar 46 minimize button 46 title bar 46 Windows desktop 42 reinstalling 181 reinstalling device drivers 178 reinstalling Windows 181 updating device drivers 180 Windows key 23 wireless connections using while traveling 118 wireless Ethernet 149 151 156 World Wide Web WWW 73 downloading files 75 write protection for diskettes 162
135. ssing the diskette drive The notebook is accessing the hard drive The notebook is accessing the CD drive www gateway com 21 Chapter 2 Getting Started Using the keyboard Your notebook features a full size keyboard that has the full functionality of a desktop computer keyboard Many of the keys have been assigned alternate functions including shortcut keys for Windows function keys for specific system operations and the Pad Lock keys for the numeric keypad You can attach an external keyboard to the notebook using a USB port You do not need to shut down the notebook to connect a USB keyboard System Numeric System Navigation and keys keypad keys volume keys FN key Windows Windows Application Arrow key key key keys 22 www gateway com Using the keyboard Keys Component Icon Description Function keys Press these keys labeled F1 to F12 to perform actions in programs For example pressing F1 may open help Each program uses different function keys for different purposes Refer to the program documentation to find out more about the function key actions Numeric keypad Use these keys to type numbers when numeric keypad is turned on Press FN PAD LOCK to turn on the numeric keypad System keys Press these green colored keys in combination with the FN key to perform a specific action Navigation keys Press these keys to move the cursor to the beginning of a line to the end of a line up the page down the pag
136. stem label to verify the presence of wireless devices Wireless devices that may bein your system are only qualified for use Australia and New Zealand if aC tick mark and registration number ison the system label The power output of the wireless device or devices that may be embedded in your notebook is well below the RF exposure limits as set by the Australia Communications Authority ACA and Radio Spectrum management Group RSMG EMI statement This device has been tested and found to comply with thelimits for a Class B digital device pursuant to the Australian New Zealand standard AS NZS 3548 set out by the Australian Communications Authority and the Radio Spectrum Management Agency New Zealand telecommunication statement for products fitted with Telepermit approved modems The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network It indicates no endorsement of the product by Telecom nor doesit provide any sort of warranty Aboveall it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model nor doesit imply that any product is compatible with all of Telecom s network services This equipment shall not be set up to make automatic calls to the Telecom 111 Emergency Service Important Under power failure conditions th
137. system Read and follow all instructions marked on the product and in the documentation before you operate your system Retain all safety and operating instructions for future use Do not usethis product near water or a heat source such as a radiator Set up the system on a stable work surface The product should be operated only from thetype of power source indicated on therating label If your computer has a voltage selector switch make sure that the switch isin the proper position for your area The voltage selector switch is set at the factory to the correct voltage Openingsin the computer case are provided for ventilation Do not block or cover these openings Make sure you provide adequate space at least 6 inches 15 cm around the system for ventilation when you set up your work area Never insert objects of any kind into the computer ventilation openings www gateway com 209 Appendix A Safety Regulatory and Legal Information Some products are equipped with a three wire power cord to make sure that the product is properly grounded when in use The plug on thiscord will fit only into agrounding type outlet Thisisa safety feature If you are unableto insert the plug into an outlet contact an electrician to install the appropriate outlet If you use an extension cord with this system make sure that the total ampere rating on the products plugged into the extension cord does not exceed the extension cord ampere rating If yo
138. tatements Telecommunications per FCC part 68 applicable to products fitted with USA modems Your modem complies with Part 68 of the Federal Communications Commission FCC rules On the computer or modem card isalabel that containstheFCC registration number and Ringer Equivalence Number REN for this device If requested this information must be provided to the telephone company An FCC compliant telephone line cord with a modular plug is required for use with this device The modem is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant See installation instructions for details The Ringer Equivalence Number REN is used to determine the number of devices which may be connected to thetelephoneline Excessive RENs on atelephoneline may result in the devices not ringing in responseto an incoming call In most areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by thetotal RENs contact the local telephone company If this device causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required The telephone company may request that you disconnect the equipment until the problem is resolved The telephone company may make changesin its facilities equipment operations or procedures that could affect the o
139. tem came equipped with an internal radio frequency wireless device see Safety Regulatory and M Legal Information on page 209 for general wireless regulatory and safety guidelines To find out if your system has an internal wireless device check the label see Identifying your model on page 8 www gateway com 11 Chapter 2 Getting Started Connecting the AC adapter You can run your notebook using an AC adapter or the notebook battery The battery was shipped to you partially charged You should use the AC adapter right away to fully charge the battery Allow 24 hours for the battery to fully charge Important If the battery is not fully charged before you use your notebook on battery power for the first time the battery life M may be much shorter than you expect If the battery life seems short even after being charged for 24 hours the battery may need to be recalibrated For information on recalibrating the battery see Recalibrating the battery on page 173 To connect the AC adapter 1 Connect the power cord to the AC adapter Warning Replace the power cord if it becomes damaged The replacement cord must be of the same type and voltage Q rating as the original cord or the notebook may damaged 12 www gateway com Connecting the AC adapter 2 Connect the AC adapter to your notebook s power connector 3 Plug the power cord into a wall outlet The battery chargeindicator turnson If th
140. the Welcome to the System Restoration Kit window opens close it by clicking OK Click the Reinstall tab If there is a Find More button at the bottom of the window complete the list of available device drivers by clicking Find More and following the on screen instructions Click Automatic Installation then select multiple device drivers to reinstall OR Click Manual Installation then select a single device driver to reinstall Reinstalling device drivers 9 Click Install 10 Follow any additional on screen instructions Depending on the device driver you are reinstalling you may only need to restart your computer to complete the installation However if asetup wizard opens when you restart your computer follow the on screen instructions eS teway com 179 Chapter 14 Restoring Software Updating device drivers The System Restoration Kit contains a device driver update utility that works over the Internet If you do not have an Internet Service Provider the update utility works by direct dialing the device driver update service Help and For more information on updating device drivers click Support Start then select Help and Support To update device drivers 1 180 J Place Disc 1 of the System Restoration Kit into your CD drive The System Restoration Kit program starts Go to Step 5 OR If the program does not start automatically go to Step 2 Click Start then select Run The Run dialog box op
141. timedia Using diskettes The diskette drive uses 3 5 inch diskettes sometimes called floppy disks Diskettes are useful for storing files or transferring files to another computer Warning Do not expose diskettes to water or magnetic fields Exposure could damage the data on the diskette oP To use a diskette 1 Insert the diskette into the diskette drive with the label facing up 2 To access a file on the diskette click Start then select My Computer then the drive letter for example the A drive then double click the file 3 To removethe diskette make sure the drive activity indicator is off then press the diskette eject button For more information see Status indicators on page 20 SB 80 www gateway com Using diskettes Using the CD drive You can use your computer to enjoy a wide variety of multimedia features such as playing games and listening to audio CDs g To insert a CD 1 Press the eject button on the CD drive After the tray opens slightly pull the disc tray completely open www gateway com 81 Chapter 6 Using Multimedia 2 Place the disc in the tray with the label facing up then press down carefully on the disc until it snaps into place Important When you place a single sided disc in the tray make sure that the label side is facing up If the disc has two playable sides place the disc so that the name of the side you want to play is facing up 3 Push the tray in
142. to the microphone 4 When you finish recording click W stop 5 Select File then Save As The Save As dialog box opens 6 Namethe recording specify the path then click Save The recording is saved rd www gateway com 87 Chapter 6 Using Multimedia To play an audio recording in Sound Recorder Open the Sound Recorder N Select File then Open The Open dialog box opens ie Select the file you want to play back then click Open A Play the file by clicking play then stop playing the file by clicking E stop S 88 www gateway com Recording and playing audio Playing audio and video files with the Windows Media Player The Windows M edia Player can play several types of audio and video files including WAV MIDI MP3 AU AVI and MPEG formats For more information about the using the Windows M edia Player select Help To play a file using the Windows Media Player 1 Click Start then select All Programs then Windows Media Player The Windows Media Player opens Video file information amg Lom Cor toch Lane Video ha screen j G Play Stop 2 Select File then Open The Open dialog box opens 3 Select the file you want to play then click Open 4 Play the file by clicking play then stop playing the file by clicking W stop eS www gateway com 89 Chapter 6 Using Multimedia Using MusicMatch Using MusicMatch you can Play music CDs Create
143. uate Also use Error checking if you encounter hard drive problems Help and For more information on checking the hard drive for errors Support click Start then select Help and Support or To check the hard drive for errors 1 Click Start then select My Computer 2 Right click the hard drive that you want to check for errors then select Properties The System Properties dialog box opens 3 Click the Tools tab en oe Ty Pett ean Ties opiate Glee vakas ha p m Grech bis Tort Aggy urral ile amp Tin epi pal cera Hees on Ha la Dramai Ho www gateway com 167 Chapter 13 Maintaining Your Notebook 4 Click Check Now 5 Select the options to use then click Start For help press Fl Windows checks the drive for errors This process may take several minutes 6 Correct any problems that are found by following the on screen instructions After Windows has finished checking the drive for errors it provides a summary of the problems that it found 7 Click OK SS 168 www gateway com Managing hard drive space Defragmenting the hard drive When working with files sometimes Windows divides the file information into pieces and stores them in different places on the hard drive Thisis called fragmentation and it is normal In order for the computer to use a file Windows must search for the pieces of the file and put them back together This process slows the hard drive performance The Disk Def
144. uble click the fax you want to view The fax viewer opens where you can view and print the fax SB 104 Managing Power While your notebook is running on battery power you should manage power consumption to get the most use out of the battery This chapter shows you how to m Check and recharge the battery m Change batteries m Extend the life of the battery by conserving battery power and using alternate power sources m Change power saving settings www gateway com 105 Chapter 8 Managing Power Monitoring the battery charge Closely monitor the battery charge When the battery charge gets low change the battery or connect to AC power immediately to prevent losing any unsaved work Monitor the battery charge by m Positioning the cursor over the power cord icon or battery icon in the taskbar A battery status window opens Move the cursor away from the icon to close the window m Pressing FN STrATUS to view the Status display which opens in the upper left corner of the screen The Status display shows the current power source the battery charge and the power management mode m Looking at the battery charge indicator m A green light indicates the battery is fully charged m An orange light indicates the battery is being charged m A red light indicates the battery is low m An orange blinking light indicates the battery is malfunctioning m A red blinking light indicates the battery is critically low
145. ulations Cet appareil numerique de la classe B respecte toutes les exigences du Reglement sur le materiel brouilieur du Canada This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation te we Qe eo 18 RLAN Approvals ici ibe Mexico ID Blustoath RLAN Approvals 2 4DS4 A ID Be Mexico ID Es B www gateway com Internal wireless devices Gateway part number Accessories Accessories Gateway offers accessories that can help you make the most of using your notebook Batteries and automobile airplane power adapters If you run your notebook on battery power for extended periods you may want to buy an additional battery so that you can swap batteries when necessary With an automobile airplane power adapter you can save battery power by plugging your notebook into an automobile cigarette lighter or an airplane in flight power receptacle Carrying cases Gateway has large capacity carrying cases if you need additional space for accessories or supplies External devices You can attach external devices such asa keyboard mouse printer or monitor to your notebook Memory Large programs such as multimedia games or graphics programs use a lot of m
146. ur system is fitted with a TV Tuner cable or satellite receiver card make sure that the antenna or cable system is electrically grounded to provide some protection against voltage surges and buildup of static charges Care during use Do not walk on the power cord or allow anything to rest on it Do not spill anything on thesystem The best way to avoid spillsisto avoid eating and drinking near your system Some products havea replaceable CM OS battery on the system board There is a danger of explosion if the CMOS battery is replaced incorrectly Replace the battery with the same or equivalent type recommended by the manufacturer Dispose of batteries according to the manufacturer s instructions When the computer is turned off a small amount of electrical current still flows through the computer To avoid electrical shock always unplug all power cables and modem cables from the wall outlets before cleaning the system Unplug the system from the wall outlet and refer servicing to qualified personnel if The power cord or plug is damaged Liquid has been spilled into the system Thesystem does not operate properly when the operating instructions are followed Thesystem was dropped or the cabinet is damaged Thesystem performance changes Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway 210 Important Do not use Gateway products in areas classified as hazardous locations Su
147. urce conflict A resource conflict appears as a black exclamation point in a yellow circle 2 Remove the device you are trying to install then determine which one of the existing devices or ports you can disable 3 Right click the device or port you want to disable then select Disable The device or port is disabled eS Diskette drive The diskette drive is not recognized m Shut down and restart your computer You receive a Access Denied or Write protect error message m Move the writeprotection tab in the upper right corner of the diskette down unprotected m Thediskette may be full Delete unnecessary files on the diskette and try again 191 Chapter 15 Troubleshooting m Notall diskettes are BM compatible Make sure the diskette you are using is IBM compatible m Try a different diskette Occasionally diskettes are flawed and cannot be read by the diskette drive You receive a Disk is full error message m Delete unnecessary files on the diskette m Try a different diskette Occasionally diskettes are flawed and cannot be read by the diskette drive m Run Error checking on thediskette For moreinformation see Checking the hard drivefor errors on page 167 If errors are detected and corrected try using the diskette again You receive a Non system disk or Disk error error message m Eject the diskette from the diskette drive then press ENTER m Make sure the diskette you are us
148. way com Using the EZ Pad touchpad When you move your finger on thetouchpad the pointer arrow on the screen moves in the same direction You can use the EZ Pad left and right buttons below the touchpad to select objects You can scroll using the rocker switch between the touchpad buttons Scrolling capabilities are available in some Windows applications including Microsoft Office Using the touchpad To Do this Move the pointer Move your finger around on the on the screen touchpad If you run out of space and need to move the pointer farther lift your finger move it to the middle of the touchpad then continue moving your finger LoL 7 Select an object Position the pointer over the on the screen object Press the left button below the touchpad once This action is called clicking www gateway com 29 Chapter 2 Getting Started To Do this ae Fe then drag Start a program Position the pointer over the a program or open a file or folder Access a shortcut menu or find more information about an object on the screen Move an object on the screen 30 www gateway com Position the pointer over the object Press the left button below the touchpad twice in rapid succession This action is called double clicking Position the pointer over the object Quickly press and release the right button once This action is called right clicking Position the poi
149. window opens 3 Right click the icon for the printer you want to use If the menu shows a check mark next to Use Printer Offline select Use Printer Offline to clear the check mark eS Wait until files have been printed before sending additional files to the printer m If you print large files or many files at one time you may want to add additional memory to the printer Consult the printer documentation for instructions for adding additional memory You receive a Printer is out of paper error message m After adding paper make sure the printer is online Most printers have an online offline button that you need to press after adding paper Sound You are not getting sound from the speakers m Make sure the Windows volume control is turned up For more information see Adjusting the volume on page 83 m Makesurethat Mute is not selected For more information see Adjusting the volume on page 83 Video The screen is too dark m Adjust the brightness using the function keys 203 Chapter 15 Troubleshooting The external monitor is not working m Make sure that the monitor power is turned on and that the video cable is correctly connected The LCD panel has pixels that are always dark or too bright m This condition is normal and inherent in the TFT technology used in active matrix LCD screens Gateway s inspection standards keep these to aminimum If you feel these pixels are unacceptably numerous or
150. ws Media Player 89 Using MusicMatch 0 00 cece eet 90 Playing GDS saadi veda Ht be ead i eae Bb a ee a de dy Sea ata 90 Creating music files 0 0 0 0 00 c cette 92 Editing track information 0 2 0 0 00 cece 93 Building a music library 0 eee 94 Listening to Internet radio 2 2 ce eee 96 Using advanced features 0 0 cece teas 97 7 Sending and Receiving Faxes 000 eee eee eee 99 Setting up your cover page cee eee 100 S nding a Tax secu baet et dueulaged nage enc ve tee ae aud vies needed 102 Faxing from programs cece eee 104 Receiving and viewing a fax 0 eee ee eae 104 8 Managing Power ss icccssccsarcoscivoanes ese sesatensiG annern 105 Monitoring the battery charge 0 cece eae 106 Recharging the battery ce eee 106 Changing batteries 0 0 cette ee 107 Extending battery life 2 eae 109 Conserving battery power 0 00 c eee 109 Using alternate power SOUICES 0 ee 109 Changing power modes 0 0 cece cee teens 110 Changing automatic power settings 00 cece eee eee eee 111 S Te PSs bees treee aenar en AR RNO 117 MOOR cus re nera a ENE oH eG a we ee ETENEE ERTE EEA 118 Radio frequency wireless connections saanuna naana 118 PIGS cc acta ete cian EA EES EESE Ran ee A E EEE 119 Security seseriai laa eG awd ee kd We re ees BRE eee ees 119 POWO
151. ww gateway com Bottom Hard drive assembly Certificate of authenticity label Memory ba y System i Es identification Battery IT J ES release latch Battery Component Icon Description Hard drive assembly Remove this assembly to replace the hard drive Certificate of Authenticity Find the registration key for the operating system on this label label Memory bay Install a memory module in this bay Battery release latch Slide to release the battery Battery Insert the battery into this bay System identification Find the product model number and serial number on label this label www gateway com 7 Chapter 1 Checking Out Your Gateway Solo 1200 Identifying your model The label on the bottom of your computer contains information that identifies your notebook model Gateway Technical Support will need this information if you call for assistance Label information varies by modal Gateway model number Gateway serial number Revision code and display type processor size igi Gateway MODEL No Solo 1200 Adapter ADP 60DH REV B AVEC MODEL ADP 60DH REV B INPUT 19V 3 16A Sempra Fe FCREGANQUSASSSL NEE aes RHIC FE vires Sot with ros Standarde Bes he RLAN FOR HOME on orice use J lll Blustooth RLAN seen CONES te This class B digital apparatus meets all requirements of the Canadian interference Causing Egien Reg
152. y whenever possible monitor the battery charge and use the most efficient power management settings m For information on conserving battery power see Conserving battery power on page 109 m For information on using alternate power sources see Using alternate power sources on page 109 m For information on monitoring the battery charge see Monitoring the battery charge on page 106 120 Customizing Your Notebook This chapter provides information about customizing your computer by changing settings in Windows or the system BIOS You can Change screen and display settings Change the background and screen saver Adjust the touchpad settings Program the multi function buttons on the keyboard Allocate system memory www gateway com 121 Chapter 10 Customizing Your Notebook Adjusting the screen and desktop settings Adjusting the color depth and screen area are two of the most basic display settings you may need to change You can also adjust settings such as the screen background and screen saver Adjusting the color depth Color depth is the number of colors your LCD displays Various image types require various color depths for optimum appearance on your LCD For example simple color drawings may appear adequately in 256 colors while color photographs need millions of colors to be displayed with optimum quality Windows lets you choose from several color depth settings for your LCD We rec
153. y wireless connections 118 RAM 137 139 recalibrating the battery 173 recharging the battery 106 recording audio file 87 CD tracks 92 Recycle Bin 43 deleting files and folders 51 emptying 52 recovering files and folders 51 reinstalling battery 107 hard drive 141 memory 137 peripheral devices 66 printer 66 programs 67 182 software 182 Windows 181 removing files and folders 51 62 166 renaming files and folders 62 replacing battery 107 hard drive 141 memory 137 reset hole 7 resolution changing 124 right clicking 30 rocker switch 29 S safety general precautions 209 guidelines for troubleshooting 186 232 saving documents 59 scanner installing 34 sharing 145 Scheduled Tasks Wizard 172 screen adjusting settings 122 changing color depth 123 changing number of colors 123 changing resolution 124 saver 128 troubleshooting 195 203 screen objects getting information 30 moving 30 selecting 29 Scroll Lock 24 indicator 21 Search utility 55 searching for files and folders 53 54 security while traveling 119 serial number 7 119 setting up safety precautions 209 shortcut menus accessing 30 shortcuts closing programs 62 closing windows 62 copying 62 cutting 62 deleting files and folders 62 keyboard 62 pasting 62 renaming files and folders 62 selecting items in a list 62 small office network 144 SO DIMM 137 software closing 62 opening 30 44 reinstalling 182 sound adjusting 83 co
154. your data files and personal settings from your old computer to your new one by using the Files and Settings Transfer Wizard You can take your display Internet and e mail settings from your old computer and transfer them to the new one The wizard also moves specific files or entire folders such as My Documents My Pictures and Favorites To Open the Files and Settings Transfer Wizard 1 Click Start select All Programs Accessories System Tools then Files and Settings Transfer Wizard eS Transferring files You can manually transfer your personal data files by copying them to removable media such as a diskette CD or Zip disk or by using a home network For more information on using your home network see Networking Your Computer on page 143 Finding your files Many programs automatically save your personal data files in the My Documents folder Look in your old computer s My Documents folder for personal data files Use Windows Search to locate other personal data files 63 Chapter 4 Windows Basics To find files in the My Documents folder 1 Click Start then select My Computer 2 Doubleclick the CA drive icon The CA window opens 3 Doubleclick the My Documents folder The My Documents window opens and displays many of your saved personal data files You can often identify different data file types by looking at the file s extension the part of the file name following the last period For exampl
155. zed Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should make sure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Warning To avoid electrical shock or equipment malfunction do not attempt to make electrical ground connections by yourself Contact the appropriate inspection authority or an electrician as appropriate The Ringer Equivalence Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that thesum of the Ringer Equivalence Numbers of all the devices does not exceed 5 gateway con 217 Appendix A Safety Regulatory and Legal Information Mexico Intentional emitter Low power Radio LAN type devices radio frequency RF wireless communication devices operating in the 2 4 GHz Band may be present embedded in your notebook system This section is only applicable if these devices are present Refer to the system label to verify the

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