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FB-10 & FB-10 PRO USER MANUAL

1. DNS Settings Group Name Email Only Mi No Web Address Specified Redirect IP Comment I facebook com N A Block Facebook on Inmarsat Add New Rule EdiCurentRule p Delete Current Rule Apply Rule Changes Domain facebook com Selected Services Fleet BB 500 Specify Redirect Destination IP N A Comment Block Facebook on Inmarsat am CENO Other Services Save Changes Cancel Changes Group Name Select Firewall Group to which the DNS rules will apply Add New Rule Add a new rule to be configured Edit Current Rule Edit configuration of an existing rule Delete Current Rule Delete the configuration of an existing rule Apply Rule Changes Applies saved rule changes to the FB 10 Enter the domain that you want to restrict E g facebook com it is best to Domain enter all variants such as facebook co uk Select to redirect users to the Destination IP below address if the user Specify Redirect attempts to access a domain that is blocked If this is not selected the user is presented with a default DNS blocked message Destination IP This is the IP address of a website to which users will be redirected if Specify Redirect is selected Comment This is a description for the rule that is only visible in the Admin GUI Selected Services Internet Connections for which the rule will be applied Services Internet Connections configured on the FB 10 for whi
2. Apply Changes Page 42 Livewire Connections Access Controller FB 10 User Manual 6 18 Access Controller Automatic Failover Automatic Failover is a feature that if enabled allows the Access Controller to automatically switch to a secondary WAN connection in the event the primary connection suffers a loss of services This operated by constantly pinging a shore side IP address normally the ISP s DNS server or similar The ping is constantly sent from the Access Controller every 10 seconds After a pre determined number of unsuccessful pings configurable as Number of Pings the Access Controller will disconnect the Primary service and activate the Failover service If service to the primary connection is restored Automatic Failover settings alone will not revert to the primary service unless in conjunction with Switch Back r ud Livewire Connections Access Controller Move Away l 4p J l cts Move Away Settings Move Away is a feature designed to allow automatic switching from your primary service to a backup service if your primary service loses its internet connection The Access Controller will monitor the ship to shore internet availability on your primary service If itfails for more than the set amount oftime the service will drop and your Fall Back service will be started Please Note 1 Your primary services must not be firewalled to prevent pings from reaching the specified public IP addre
3. 6 Switching services should all be configured with Per Call Spend Control to prevent excessive charges where switch back does not occur in a timely manner due to continued loss of service or other factors Primary Service VSAT Switching Services E VSAT TEASEE E Shore ADSL 7 Shore WiFi E Shore LAN Primary Service Public IP 67 214 1 Number of Pings 12 7 120 seconds Apply Changes Switch Back Settings Primary Service This is the service you want to automatically switch to when available This is the Public IP address of the Primary Service Normally public IP Primary Service Public address of VSAT Modem It is essential this IP address responds to IP pings from the internet The primary service must not be firewalled to prevent pings from reaching the specified IP address for testing the internet connectivity Here you can select which of your other internet and communication Switching Services services you wish to automatically revert back to your Primary Service when the primary service becomes available This is the number of consecutive pings that need to succeed before the service is automatically switched back to the primary service The Number of Pings active Switching Service will ping the IP of the Primary Service constantly and switch after the specified number of consecutive pings have been successful Applies changes made Automatic Failover settings to the Access Controller
4. The FB 10 must be connected to Uninterruptible Power Supply UPS Surge Protector to prevent any damage from inconsistent onboard power Cable Length If it is intended to connect Serial devices to the FB 10 it is necessary to consider the maximum cable length recommended by the device manufacturer Mounting The FB 10 can be supplied with a Wall Mount Shelf Kit or 19 Rack mount kit please specify when ordering the brackets you require If in doubt one of our members of staff can assist you in choosing or recommending mounting solutions Rack Mounting Brackets Wall Shelf Mounting Brackets 1 ay ae Page 8 Access Controller FB 10 Range User Manual 5 2 Typical Vessel Network Installation 83 Guest Laptops FOB Crew PC Engineer PC Stewardess PC GUI Control WiFi Inmarsat FleetBroadband THERNET 1 THERNET 2 ETHERNET 3 THERNET 4 Iridium OpenPort THERNET 5 ACCESS CONTROLLER SWITCH 3G Modem MPOS SERIAL PORT Captain PC GUI Control Shore WiFi Inmarsat Fleet 77 Page 9 Access Controller FB 10 Range User Manual 5 3 Connect your off vessel communication devices via either a Serial DB 9 connector Ethernet or USB to Ethernet connection Access Controller FB 10 Interface Diagram 1 x Vessel LAN Ethernet RJ45 Port 8 7 x WAN Ethernet RJ45 1 x Serial 1 x VGA For Livewire diagnostic use 2 x USB Front For approv
5. n NN 2 3G GPRS GPRS Serial2 Edit Current Service 3 Shore WiFi WiFi Ethernet 1 e eA 4 Shore ADSL ADSL USB Ethernet 1 Id Delete Current Service 5 F77 MPDS Fleet MPDS Serial 1 6 F77ISDN FleetISDN ISDN rj F77ISDNFT FleetISDN ISDN on were eae a s Apply Service 8 WiFi Config WiFi Ethernet 1 Changes Selected Service Settings Service Name 3G GPRS Username Save Changes Interface Serial 1 Password Service Template GPRS m Cancel Changes No Traffic Timeout 120 No GUI Required Service APN Min User Level required N A Above is a Serial based service using the GPRS template which provides only the necessary options for GPRS over serial connections Page 52 Livewire Connections Access Controller FB 10 User Manual Caos Add New Service Edit Current Service Delete Current Service Current Services Order Service Name Service Template Interface Changes 1 VSAT VSAT Ethernet2 2 3G GPRS GPRS Serial 2 3 Shore WiFi WiFi Ethernet 1 4 Shore ADSL ADSL USB Ethernet 1 5 F77 MPDS Fleet MPDS Serial 1 6 F77 ISDN Fleet ISDN ISDN 7 F77 ISDN FT Fleet ISDN ISDN 8 WiFi Config WiFi Ethernet 1 Selected Service Settings Service Name Username Interface Serial 1 Password Service Template Custom Number Dialed No Traffic Timeout 120 Initialisation String 1 No GUI Required Min User Level required Initialisation String
6. Fleet ISDN 0GB OMB 8 KBytes Days 0 Time 00 01 41 Fleet MPDS 0GB OMB OKBytes Days 0 Time 00 00 00 Example The logged in user above has too low permissions to select the Fleet ISDN and Fleet MPDS service The user is also a No Firewall user so they cannot disable the Firewall but they can change it G amp Livewire Connections Access Controller User GUI cs J onnections Access Controller FB 10 Fleet ISDN 0 GB OMB 8 KBytes Days 0 Time 00 01 41 Fleet MPDS 0GB OMB 0 KBytes Days 0 Time 00 00 00 Example The logged in user above has the same permissions as the previous Example But here the user s firewall permission is set to Firewall Group so that the user can change it but not disable enable it Page 46 Livewire Connections Access Controller FB 10 User Manual 7 4 User GUI Controls W Livewire Connections Access A i onnections Access Controller FB 10 6 MY Test Vessel 1 0G 141 KBytes 0 Time 00 01 15 j 0 KBytes 0 Time 00 00 02 0 KBytes ys 0 Time 00 00 01 20 KBytes 0 Time 00 01 25 0 KBytes ays O Time 00 00 01 0 Time 00 00 00 0 GB OMB 0 KBytes 0 Time 00 00 00 0 KBytes 0 Time 00 00 00 FBB Back IP ETIN 0 KBytes 0 Time 00 00 00 5 Restrict Access 3 4 N i 3 Service Activation Select to activate named service The box colour will change as Button follows See Connection State Colour Indicators Select to disconn
7. Connections Access Controller FB 10 User Manual 7 1 User Login 45 7 2 User GUI Screenshot 45 7 User GUI 7 3 User GUI Restricted Screenshot 46 7 4 User GUI Controls 47 8 1 Troubleshooting 59 8 2 Connection States Colour Indicators 51 amp Anp ndii 8 3 Internet Connections Templates 52 8 4 Interface Drawing 54 8 5 Hardware Drawing FB 10 55 8 6 Hardware Drawing Rack Mount Kit 56 9 Technical Specification 57 10 Further Information 57 Page4 Livewire Connections Access Controller FB 10 User Manual 1 Safety Summary THE FOLLOWING GENERAL SAFETY PRECAUTIONS MUST BE OBSERVED DURING ALL PHASES OF OPERATION SERVICE AND REPAIR OF THIS EQUIPMENT FAILURE TO COMPLY WITH THESE PRECAUTIONS OR WITH SPECIFIC WARNING ELSEWHERE IN THIS MANUAL VIOLATES SAFETY STANDARDS OF DESIGN MANUFACTURE AND INTENDED USE OF THE EQUIPMENT LIVEWIRE CONNECTIONS LTD ASSUMES NO LIABILITY FOR THE CUSTOMER S FAILURE TO COMPLY WITH THESE REQUIREMENTS GROUND THE EQUIPMENT To minimise shock hazard the equipment must be connected to an electrical ground AVOID INTERFERENCE To avoid interference do not run cables parallel to AC wiring or near fluorescent lights or other high magnetic or electrical fields Interference from these types of sources causes equipment to be faulty and will automatically void warranty conditions AVOID LONG CABLE LENGTHS Any cable longer than 5 meters mus
8. Erorr DT Connections Access Controller FB 10 and FB 10 PRO can be configured in minutes to manage all your existing connections as well as adding additional firewall user group management port forwarding remote WAN to WAN access and data statistics Call Detail Control Download Log Download Config The default IP Address for the FB 10 is 192 168 5 1 by default the FB 10 s inbuilt DHCP server is enabled with a default range of 192 168 5 100 192 168 5 200 To change the IP Address select Edit Configuration and enter the configuration as below LAN Configuration Enter a name for the configuration Eg Vessel Name This name will appear Name on the User GUI This is the IP address that will be assigned to the Vessel LAN port Please IP Address note this needs to be in the same IP range as your LAN or you will not be able to access the FB 10 This is the Subnet Mask that will be assigned to the chosen port when subnet Mask selected Typically this should be 255 255 255 0 If selected the device will provide IP details to those devices set to automatically obtain network settings This should be switched off if any DHCP other device on the network is configured to provide this functionality WARNING If you disable DHCP and forget the IP address range you might not be able to access the FB 10 without a Factory Reset If DHCP is enabled this specifies the first IP Address issued from the FB 10 From to
9. IP Destination Port Port of the packet data destination Leaving blank will assume all ports Ports can be entered as singles 110 or using ranges 1024 2024 Multiple ranges and or ports can be entered using commas 110 1024 2024 Selected Services Services Internet Connections for which the rule will be applied Other Services Services Internet Connections configured on the FB 10 for which the rule will not be applied Add Add Service for which the rule will be applied Remove Remove Service for which the rule will be applied Save Changes Save changes for the current rule Cancel Changes Cancel changes for the current rule Important Note The default action is to allow all traffic Most common setup scenarios usually therefore have a Block All REJECT DROP rule at the bottom If there is not a single REJECT DROP rule in the list then this is very likely to be incorrectly setup Livewire Connections recommends that the firewall is setup by an experienced network administrator as incorrect usage setup will allow unwanted data to leave the vessel Page 27 6 8 1 DNS Settings Livewire Connections Access Controller FB 10 User Manual Livewire Connections Access Controller Firewall Port Forwarding Static Routing Firewall Groups Firewall Settings DNS Settings Port Forwarding Static Routing QoS Settings
10. IP Destination Port 110 143 25 Action Protocol Source IP ACCE tcp 192 168 5 200 REJE all REJE dns Add New Rule Edit Current Rule Delete Current Rule Apply Rule Changes Rule Name Selected Services Action Protocol tcp ACCEPT Source IP Add Remove Source Port Other Services VSAT Destination IP Fleet BB 500 Shore ADSL Destination Port Save Changes Cancel Changes Firewall Settings Select Group Name you wish to View Configure as defined in Firewall Group Name Groups Add New Rule Add a new rule to be configured Edit Current Rule Edit configuration of an existing rule Delete Current Rule Delete the configuration of an existing rule Apply Rule Changes Applies saved rule changes to the FB 10 No This is the number that is automatically assigned to the rule The Firewall Rules are applied in this order i e Top to Bottom Up Arrow Select a rule then change the order in which the rules are applied Applies rules from Top to bottom Down Arrow Entering a Rule Select a rule then change the order in which the rules are applied Applies rules from Top to Bottom Rule Name This is the name given to the current rule E g Email Server Only Select required Action for rule ACCEPT Accept the packet DROP Action Silently drop the packet without sending an ICM
11. IP configuration The default setting is 90 seconds This can be disabled by selecting Disabled from the drop down Reserved IP Settings Allows IP addresses to be reserved or locked to specific MAC addresses See section 5 for details Edit Configuration Edit the LAN Configuration settings Cancel Changes Cancel any unapplied changes to the IP configuration Apply Configuration Download Center Reset Counters Commit changes to the Access Controller It will be necessary to login again within the number of seconds defined in the Configuration Login Revert Timeout or the applied changes will be lost Reset to zero the volume and time counters for all services Note This cannot be undone although the Call Logs will be unaffected Enables the user to download a Call Log that can be exported into Excel or Call Detail Control similar spreadsheet application via CSV file for call analysis Also enables users to set spending limits for each service See section 6 3 2 for details Enables the user to download a Technical Log for diagnostic testing amp Download Log troubleshooting see Appendix 8 1 Troubleshooting The log will open in the users default web browser Download Config Enables the user to download a Configuration file cfg to enable the user to backup and transfer all configurable settings onto the FB 10 Page 15 6 3 Call Detail Control Livewire Connections Acce
12. The configuration options below will only be visible for the appropriate Interface and Service Template selection To view all configurable options for each nterface choose Custom from the Service Template All Services Add New Service Add a new service to be configured Edit Current Service Edit an existing service to be reconfigured Delete Current Service Deletes the selected existing service Undelete Current Service Undelete the selected recently deleted service Apply Service Changes Applies new or edited service configuration Any current active connections will be disconnected Save Changes Saves new or edited service configuration Ready to be Applied Cancel Changes Cancel a new or edited service configuration Up Arrow Re order list of services in User GUI Down Arrow Re order list of services in User GUI Service Name This is the name to be displayed on the User GUI to represent the Service Internet Connection e g VSAT Interface Service Configuration to the Interface diagram in Appendix 8 4 Select the Interface to which the service is connected corresponding Select hardware connection type based on Service Template selected Page 21 Livewire Connections Access Controller FB 10 User Manual No Traffic Timeout This is the period of inactivity no data transfer in seconds after which the call will be dropped Pl
13. This is the connection used to establish your shore link Inspected WAN This is the device you are looking to query for diagnostic configuration Service remotely This is the IP address that will be assigned to your shore connection IP Address when forwarded to the other WAN port Please note this needs to be in the same range as the device you are trying to connect to but must not be the same as your WAN interface Enable Access Button Enables WAN to WAN access Enabling will establish an internet connection and will route incoming traffic to an alternative WAN interface E g Your VSAT will route to the Shore WiFi so a technician can come in on the VSAT and repair or configure the Shore WiFi Extend Timeout This will reset the disconnect time to the original setting allowing more time for the remote user to use WAN to WAN inspection Disable Access This terminates the WAN to WAN session Page 37 Livewire Connections Access Controller FB 10 User Manual 6 12 User Configuration j amp Livewire Connections Access Controller Advanced Support EJ EI Remote Access User Configuration Support c d Password Configuration User Name No UserName UserLevel Add New User 1 captain Admin I 2 1st mate User Standard IL Edit Current User User Level Use o Firewal 3 chief_eng User Standard 4 crew User No Firewall Password Delete Current User Co
14. Volume for all following months would also remain at 60Mb Zero Current Usage Delete Control This deletes the selected Spend Control rule Apply Changes Apply changes made to the Spend Controls entry form Cancel Changes Cancelled changes made to the Spend Controls entry form Select the service to which you want the Spend Control rule to apply In Service addition you can select ALL SERVICES in which the rule will be applied across all the Internet Connections usually with units of Service Cost Use the drop down menu to select between Per Call Rule is applied to a single call i e Time or Data is calculated between when the Service button is selected on the User GUI and when either the Disable button is selected or another or the same Service is selected Daily Rule is applied to calls placed on a single day from 00 00 to Period 23 59 The Usage is reset at 00 00 on the following day All times UTC Weekly Rule is applied to calls placed in a single 7 day week from 00 00 on the day specified in the Start calendar The Usage is reset at 00 00 on the same day for the following week All times UTC Monthly Rule is applied to calls placed in a single calendar month from 00 00 on the date specified in the Start calendar The Usage is reset at 00 00 on the same calendar date for the following month All times UTC Page 18 Livewire Connections Access Controller FB 10 User Manual Start Use
15. being used by the current connection DNS 2 This states the Secondary DNS being used by the current connection Refresh Details Use this button to refresh the current connection details page Software Updates Enables the FB 10 s Firmware to be upgraded Firmware uploads and Upload Firmware installation instructions are released at http www livewire connections com support This allows users to upload previously downloaded configuration Upload Configuration Please note that you download configuration on the System Configuration page Restore Factory This restores all configuration changes back to the default factory Defaults settings The default factory IP address is 192 168 5 1 Nostan ACCHSS This restarts the Access Controller Controller This allows you to turn off on the overheat protection which is built into Disable Enable the Access Controller It is highly recommended that you keep the Overheat Shutdown Overheat Shutdown enabled If overheat shutdown is disabled you may void you product warranty please contact Livewire for further Page 40 Livewire Connections Access Controller FB 10 User Manual information This will display the current temperature of the Hard Drive Processor Current Temperature and System board Note that if you have a Solid State Hard Drive installed then the Hard Drive temperature will not be displayed Current Temperature Screen CPU Temperature 46 09
16. l Service SAT Upload Speed Add Remove Download Speed Other Firewalls Save Changes Cancel Changes QoS Settings Add New Rule Add a new rule to be configured Edit Current Rule Edit configuration of an existing rule Delete Current Rule Delete the configuration of an existing rule Copy Rule Copies Classes percentage values and IP range s from a previous rule for you to use in a new rule Applies saved rule changes to the FB 10 Apply Rule Changes Entering a Rule Rule Name This is the name given to the current rule E g Crew Restriction The internet connection that you wish the rule to apply to this is carried over from your internet connections page le VSAT Fleet Broadband Estimated Uplink Speed of your selected service This should be a Upload Speed realistically achievable speed for the service and not simply the maximum stated value we recommend you perform several speed tests to verify you true speed achievable Estimated Downlink Speed of your selected service This should be a realistically achievable speed for the service and not simply the maximum stated value we recommend you perform several speed tests to verify you true speed achievable These are the Firewall Groups to which the QoS settings will be applied when enabled and using the specified service NB It is not necessary to have any other firewall rules associated with these firewal
17. the calendar to select the day for Weekly Periods or Date for Monthly Periods to which the rule applies It is not necessary to set the Start date for Per Call or Daily rules Volume This is the volume of data or time that must be reached for the Action to be applied The units depend on the Unit selected in the Units cost column Units Use the drop down menu to select between Service Cost Action is triggered when specified Volume of Service Cost is reached in the set Period as defined in Set Service Costs See section 4 1 The monetary units of Cost are notional and therefore could be etc However when using ALL SERVICES as the selected Service it is necessary to convert each of the different Service Costs into the same currency Minutes Action is triggered when specified Volume of Time in Minutes is reached in the set Period Megabytes Action is triggered when specified Volume of Data in Megabytes is reached in the set Period Action Use the drop down menu to select between Alert When specified Volume is reached within the specified Period for the specified Service a Pop Up message box is displayed on all open User GUls If no User GUIs are open See Section 6 5 No GUI Required Alert is displayed when the next User GUI is opened Data will continue to be allowed if no User GUI is open If more than 1 User GUI is open then the Pop Up message can be accepted by any user and wi
18. x Thrane FB 250 Per Call 75 Service Cost Drop Call 0 0 le ma Thrane FB250 Daily 150 Service Cost Alert 425 NEN Thrane FB250 Daily 200 Service Cost Apply Firewall Email Only 31 9 w Thrane FB250 Daily 250 Service Cost Block Service 255 E 3G Monthly 150 Megabytes Apply Firewall Email Only 154 3G Monthly 28 04 2010 200 Megabytes Block Service 115 m Thrane FB 250 Monthly 28 04 2010 1500 Service Cost Alert 42 L1 Thrane FB250 Monthly 2000 Service Cost Apply Firewall Bridge PC Only 32 f Thrane FB 250 Monthly 28 04 2010 2250 Service Cost Apply Firewall Email Only 28 ff Thrane FB 250 Monthly 28 04 2010 2500 Service Cost Block Service 25 l Add New Rule Service SAT Units Period erCa Action Mert Start 28 2010 Firewall Group Volume Spend Controls Spend Controls Select to enter the Spend Control configuration This resets the highlighted Spend Control usage to Zero Example A rule is configured that allows a Service to use 50Mb per month starting from 1 Feb 2013 before the Service is Blocked If on the 18 Feb 2013 the rule is triggered the operator can login to the Admin GUI and select Zero Current Usage This will reset the usage to zero allowing a further 50Mb to be used before 28t Feb 2013 On the 1 March 2013 the Usage counter will reset to zero to allow a further 50Mb in the next month An alternative option for the operator would be to change the Volume for the rule to allow say 60Mb However in this case the
19. 2 Port Speed Apply Service Changes Save Changes Cancel Changes Page 53 Above is a Serial based service using the Custom template which provides all the configurable options for serial connectivity Access Controller FB 10 Range User Manual 8 4 Interface Drawing Access Controller FB 10 FRONT VGA Diagnostics Serial COM 1 USB2 USB1 e Status Access Controller FB 10 REAR USB 4 USB 3 12V 24v pc Power B d Antenna Antenna not used not used Serial Label Page 54 All dimensions are in mm Livewire Connections Access Controller FB 10 User Manual 8 5 Hardware Drawing FB 10 without brackets SCVLLQLRLGVVVVGVVVGWW fe GOOOGOOOCOOCOCOCOCCP ek le ART y J al d E Y y 4 u E um hd E oo p oo a e E oo oo oO 000 o o 334 081 dau zs 4 A AAA x C AAA WWLWLVVVWVWVWVTE__ 9 Z772222272220777 A x us i mni 7 AJ Q 250 REF Page 55 Livewire Connections Access Controller FB 10 User Manual 8 6 Hardware Drawing FB 10 Rack mounted 19 Rack Access Controller FB 10 d Jo ao HEH Page 56 Access Controller FB 10 Range User Manual 9 Technical Specifications Model FB 10 inr ce 250 W x 180 D x 52 H Without rubber feet Weight 2 95 Kgs Packaged Weight Chassis Material Colour Aluminium Black Blu
20. 24 Website http www livewire connections com NME E mail info livewire connections com Access Controller Bandwidth Monitor Period Historic time period that you want to see the data usage over Order By Allows you to sort the table view by IP or Data Usage Reload Data Refreshes the webpage to show changes in data usage since webpage was opened Computer Select from ALL to see total activity or click on an individual PC IP l e 192 168 5 91 to see that devices usage of the internet bandwidth Total data downloaded by device in selected time Displayed in Megabytes Download MB as this is a volume of data rather than speed measurement and will show how much data has been downloaded from the internet Total data uploaded by device in selected time Displayed in Megabytes as Upload MB this is a volume of data rather than speed measurement and will show how much data has been uploaded to the internet Total data usage by device s expressed as a volumetric figure in Combined MB Megabytes Combines the downloaded and uploaded data via the Access Controller to from the internet Page 34 Livewire Connections Access Controller FB 10 User Manual Bandwidth Usage Graph This page shows you the Live overall usage of your internet service A 1 B onnections Access Controller Access Controller Live Bandwidth Usage Period Data Sample Rate 10 seconds Live kbps Last 15 Minutes kbps sa
21. AC6F817F4C OU Nae vA ee 192 168 5 100 captain 000AE4C4DAOD 192 168 5 201 owner 192 168 5 150 Dell T3500 TC IP Address Comment Lock IP to MAC Delete Record Cancel All Changes Hide Leases Add Leased System No Start Time 05 11 2011 01 14 55 b8 ac 6E 81 7F 4c 192 168 5 150 Dell T3500 TC MAC Address IP Address Name Reserved IP Settings This is the MAC address of the device for which you wish to reserve a IP address Always give the same address The formatting MAR REUHES should be in the following syntax example AA12CC34EE56F Without Colons This is the IP address that you want to reserve for that MAC IP Address address This should be a unique address not in used by any other device Comments Optional comments to identify the device Example Fred s iPhone Lock IP to MAC The MAC Address is a physical address on a device that never changes If checked the Lock feature prevents a user changing their IP address on their own PCs to circumnavigate Firewall settings If the user does change their IP they will lose all connectivity to the internet Delete Record Deletes the highlighted item Cancel All Changes Undo any changes which have not been applied yet Apply Changes Applies all the unsaved changes which have been made Show Hide Leases Display and hide the DHCP lease pane Add Leased System
22. Access Controller FB 10 Range User Manual o e m onnections ACCESS CONTROLLER FB 10 MK2 User Manual Page 1 Livewire Connections Access Controller FB 10 User Manual Document Revision 4 1 DOCUMENT REVISION HISTORY DOCUMENT GUI REVISION REVISION DATE DESCRIPTION Version Release Approve 1 0 01 Nov 2008 Initial Preliminary Release 1 0 0 0 TC JA 1 1 01 Jan 2009 Final Release 1 1 0 0 TC JA 1 2 01 Feb 2009 IEC FCC Approvals Added 1 2 0 0 TC JA 1 3 10 Mar 2009 Static Routing amp DAC Control 1 3 1 4 TC JA User level restrictions 2 0 14 Jul 2009 MAC Address reseivations 2 0 0 5 FR JA FB10 PRO RM version added 2 1 13 Nov 2009 italian Language Added 2 0 0 7 TC JA Default Firewall Group Spend Control Added 3 0 06 May 2010 Lock MAC to IP Added 3 0 0 0 TC JA DNS Blocking Added Switch Back Added 3 1 21 Sep 2010 Overheat protection Added 3 0 1 1 RB JA Advanced DHCP Services Automatic Failover Added 4 0 22 Dec 2011 Bandwidth Management 4 0 0 0 RB TC Bandwidth Monitoring QoS New Chassis Layout Updates to QoS 4 1 09 Sept 2013 Updates to Overheat Temps 4 3 0 0 RB DHCP Gateway add Livewire Connections Ltd Unit 41 Barwell Business Park Leatherhead Road Chessington Surrey KT9 2NY Tel 44 0 207 9740 900 Fax 44 0 207 9740 949 United Kingdom ALL RIGHTS RESERVED Information in this document is subject to change without notice and does not repre
23. C System Temperature 53 5 C Hard Drive Temperature N A 6 15 Overheat Protection A built in feature of the Access Controller is the Overheat Shutdown This feature detects when the internal temperature of the Access Controller gets excessively high and then shuts down the system in a controlled manner before any hardware damage occurs If you are experiencing these Overheat shutdowns and the ambient temperature is not in excess of 35 degrees Celsius then your Access Controller is situated incorrectly where is insufficient airflow Livewire Connections strongly recommends you keep the feature enabled You may invalidate your warranty by disabling this feature it is there only for diagnostic purposes or in emergencies 6 16 Hardware Factory Default Reset It is possible to reset the FB 10 to factory defaults by pressing the Power Button on the front of the FB 10 5 times within 5 seconds If successful the FB 10 will beep several times before resetting The factory reset can be cancelled by pressing the button a further 5 times before the beep sequence ends Page 41 Livewire Connections Access Controller FB 10 User Manual 6 17 Access Controller Switch Back You need to have a public IP for your Primary Service typically a VSAT When the Primary service is out of range or in blockage using your User GUI you would manually connect to the internet using an alternative service Assuming you have setup the switch back for the serv
24. Controller web interface Page 48 8 Appendix 8 1 Troubleshooting Livewire Connections Access Controller FB 10 User Manual Issue Error Message Resolution Unable to Login to FB 10 Message Unable to connect in Title Bar Ensure that your PC is on the same IP range and subnet default 255 255 255 0 as the FB 10 The default range is 192 168 5 X Click Find button on login page to try to automatically locate the FB 10 Ensure that the FB 10 is switched on and power LED is illuminated If DHCP Server is enabled in the FB 10 default ensure that you have Automatically obtain IP address selected in your Windows PC network configuration Ensure that you have connected an Ethernet patch cable securely to the LAN 8 interface of the FB 10 If you are unable to access the FB 10 through the onboard vessel network as a test try to connect directly to the FB 10 with a Cross Over Ethernet cable between your PC and the LAN 8 port If you have recently changed the IP address of the FB 10 wait up to 600 seconds Max Re Login Time and try to connect on the original IP address Try to ping the FB 10 using Windows Command Prompt with the command for the default IP ping 192 168 5 1 and monitor the response Ensure that you have no Firewall rules on the PC or network that may be preventing access to the FB 10 Power cycle the FB 10 by pressing the power button located on the front of the chassis and res
25. Gateway 192 168 0 1 User GUI Size Large DNS 1 204 186 80251 Restart Access Controller DNS 2 216 144 187 101 User GUI Language English UK Temperatures Admin GUI Language English UK Disable Overheat Shutdown Apply Changes Refresh Details Current Temperature Support Information Firmware Version This is the current firmware version on the unit Serial Number This is the software serial number of the Access Controller This is a link to the support area of the Livewire Connections website Internet access required Online Support Manuals Offline This is a link to the user manual stored on the FB10 Enable Tool Tips Enables helpful tool tips in the Admin GUI User GUI Size Change the size of the User GUI for different resolution screens User GUI Language bond the language of the User GUI More languages to be released Change the language of the Admin GUI More languages to be Admin GUI Language released soon Apply Changes Applies changes made to the GUI Settings above e O e O Deta This states the IP address received by the current connection in use If IP Address it says N A then the values can not be retrieved most likely cause is that no service is selected in the User GUI Netmask This states the Netmask being applied to the current connection Gateway This states the Gateway being used by the current connection DNS 1 This states the Primary DNS
26. Group Exits out of the Default Group option Group Name Enter name of the Firewall Group eg Crew Access Email Only etc This is the name that will appear in the dropdown on the User GUI Cancel Changes Cancels the current changes to the Group Name Save Changes Saves the current changes to the Group Name Existing Rules Yes No Shows if the group has any Firewall Rules are applied under Firewall Settings Note If you delete a group all existing rules applied to that group under Firewall Settings DNS settings amp QoS will be removed Page 24 Apply Group Changes Livewire Connections Access Controller FB 10 User Manual Example use of internet access control using Firewall Groups Users based on Group Name IP Address Owner Laptop Full Access Captain Desktop Crew WiFi Owner Laptop Email Only Captain Desktop Crew WiFi Owner Laptop Restricted Captain Desktop Crew Crew WiFi Owner Laptop Fan d Captain Desktop Crew WiFi VSAT Page 25 Shore WiFi Fleet Broadband 3G Roaming Livewire Connections Access Controller FB 10 User Manual 6 8 Firewall Settings Traffic filtering r Livewire Connections Access Controller Firewall Port Forwarding Static Routing Firewall Settings Group Name Email Only Rule Name Allow Email Server Block All Block DNS Source Port Destination
27. P address to which the Static Rule will route If host type is Destination IP a NET rule then enter the IP address of the start of the range 192 168 4 0 Define the Net to which the Static Rule will route 255 255 255 0 for Rule Type Natmasie entire subnet Via Gateway Check to define if your want the Static Route to route via a Gateway Define the IP address of the gateway to which the Static Rule will route Gateway IP Usually an internal LAN router or Layer 3 Switch this should be on the same subnet as the FB10 LAN Save Changes Save changes for the current rule Cancel Changes Cancel changes for the current rule Page 30 Livewire Connections Access Controller FB 10 User Manual 6 10 1 Q0S Settings f Livewire Connections Access Controller Firewall Port Forwarding Static Routing Jae ea Firewall Groups Firewall Settings DNS Settings Port Forwarding Static Routing Ss QoS Settings No Rule Name Service Speed Up kbps Speed Down kbps 1 Guest priority VSAT 200 800 2 Captain priority VSAT 200 800 3 All users FBB 150 250 Add New Rule Edit Current Rule Delete Current Rule Copy Rule Apply Rule Changes Class Min Up Max Up Min Down Max Down Vessel IP Range ClassB 10 10 20 192 168 5 200 70 70 100 192 168 5 201 192 168 5 250 20 20 100 192 168 5 254 100 0 Selected Firewalls Group 1 Rule Name Guest pr
28. P reject message REJECT Reject the packet and send an ICMP reject message Select protocol for the rule to be applied TCP UDP ICMP ALL DNS Protocol NOTE The ALL option does not cover DNS queries as they are relayed NOTE The DNS protocol only blocks DNS requests for clients using via the Access Controller and therefore require a separate rule to allow block Page 26 Livewire Connections Access Controller FB 10 User Manual the Access Controller as their only DNS server Public DNS servers won t be blocked use a normal TCP UDP port 53 block for this IP address of the packet data source Leaving blank will assume all source IP addresses IP addresses can be entered as singles 192 168 5 50 or using ranges 192 168 5 55 192 168 5 60 Multiple Source IP ranges and or IPs can be entered using commas 192 168 5 50 192 168 5 55 192 168 5 60 The IP used here can be an internal LAN IP or external internet IP Source Port Port of the packet data source Leaving blank will assume all ports Ports can be added in the format 110 or 110 143 Destination IP IP address of the packet data destination Leaving blank will assume all destination IP addresses IP addresses can be entered as singles 192 168 5 50 or using ranges 192 168 5 55 192 168 5 60 Multiple ranges and or IPs can be entered using commas 192 168 5 50 192 168 5 55 192 168 5 60 The IP used here can be an internal LAN IP or external internet
29. Page 5 Livewire Connections Access Controller FB 10 User Manual 2 Disclaimer The Access Controller FB 10 and FB 10 PRO are products designed to provide visibility and control to off vessel data communications The product has no least cost routing functionality and is designed to aid the operator in switching between different off vessel data connections It is the operator s sole responsibility to ensure that the connection selected is appropriate for the operator s data requirement It is also the operators sole responsibility to ensure that the connection is manually terminated at the end of each session Livewire Connections strongly recommends that the operator checks the connection device equipment such as handset display or modem status lights to ensure the connection has been terminated Livewire Connections strongly recommends that for connections that are billed per data used or per time used that additional Service Provider level traffic monitoring and spending control is applied The use of the inbuilt Firewall is strongly recommended to restrict unwanted outbound traffic It is the operator s responsibility to ensure the firewall settings are correctly configured The use of the inbuilt Spend Control is highly recommended to restrict unwanted traffic It is the operator s responsibility to ensure the Spend Control feature is correctly configured The Automatic Failover feature should be used in conjunction with Switch Back to ens
30. Selecting a row in the DHCP lease pane and selecting Add Leased System adds the machine to the reserved IP settings Here you can add a custom name if you desire such as Captain which would make more sense when monitoring your bandwidth Page 20 6 5 Internet Connections Livewire Connections Access Controller FB 10 User Manual amp Livewire Connections Access Controller Administration GUI je EI System Configuration Internet Connections Advanced ts Current Services Order Service Name Service Template Interface Changes PA Add New Service 1 VSAT VSAT Ethernet 1 2 3G 3G Ethernet 2 Edit Current Service 3 Shore WiFi WiFi Ethernet 4 4 Thrane FB 250 Custom Ethernet 3 M Delete Current Service 5 Shore ADSL ADSL Ethernet 5 Apply Service Changes Selected Service Settings Service Name Thrane FB 250 IP Address Save Changes Interface Ethernet 3 Subnet Mask Service Template Fleet Broadband Default Gateway Conca Changes Obtain an IP via DHCP F Preferred DNS Server No User GUI Required Alternate DNS Server Manufacturer Thrane amp Thrane Service Class TT Standard IP Service APN vizada bgan inmarsatco Username Min User Level required User Standard Password To add a new service Internet Connection select Add New Service and enter the configuration as below
31. are connecting to another Ethernet device that will provide you with the appropriate IP address then you should check this option BIE D e e Username This is the username required to authenticate a dialup connection Password This is the password required to authenticate a dialup connection The APN supplied to you by the ISP for the network to which you Service APN are connecting Typically for GPRS 3G and Fleet Broadband Networks The number use in dialup connections to connect to the ISP For Number Dialled some connections it may be required to add a hash symbol after the number eg Inmarsat MPDS Only available on Custom serial connections Initialisation String 1 This is used for entering a bespoke AT command used to initialise your connection if required by your ISP Only available on Custom serial connections Initialisation String 2 This is used for entering a second bespoke AT command used to initialise your connection if required by your ISP Only available on Custom serial connections Port Speed This sets the serial port speed required to connect to your serial device Typically this should be left at 115200 Only available on Custom serial connections Page 22 Livewire Connections Access Controller FB 10 User Manual 6 6 Advanced n v Livewire Connections Access Controller Administration GUI Firewall Configuration The Access Controll
32. ch the rule Other Services will not be applied Add Add Service for which the rule will be applied Remove Remove Service for which the rule will be applied Save Changes Save changes for the current rule Cancel Changes Cancel changes for the current rule Important Note DNS settings limitation DNS Blocking will only be applied if the users are using the FB 10 to manage DNS and it is their only DNS server If users have either external DNS servers specified can be blocked through the firewall or pages have been DNS cached while on other external networks E g Internet Caf then it may be still possible to access restricted domains Web browsers also tend to cache DNS lookups for a longer time This feature is mainly designed to be used to block other applications like Anti Virus Windows Updates or to block certain websites all the time Page 28 Livewire Connections Access Controller FB 10 User Manual 6 9 Port Forwarding Livewire Connections Access Controller Firewall Port Forwarding Static Routing B J a Firewall Groups Firewall Settings DNS Settings Port Forwarding Static Routing QoS Settings e 4 nnections Port Forwarding No Rule Name Protocol Destination IP Source Port Destination Port 1 Bridge PC Remote Desktop tcp 192 168 5 150 3389 3389 Add New Rule Edit Current Rule Delete Current Rule Apply Rule Changes Rule Name Bridge PC Remo
33. devices on the network This range should not be used by any other devices on the network otherwise IP Address conflicts may occur If DHCP is enabled this specifies the last IP Address issued from the FB 10 To to devices on the network This range should not be used by any other devices on the network otherwise IP Address conflicts may occur Page 14 Livewire Connections Access Controller FB 10 User Manual Use other DNS IP Address If selected the IP Address defined below will be provided as the primary DNS server for instance if you have an internal Windows server or perhaps prefer to use public DNS such as 8 8 8 8 If not then the IP of the Access Controller will be used You also have the option to define a secondary DNS server should your primary be unreachable Specify Gateway When checked this allows you to use the input box below and add a Gateway that will be provided via DHCP to client machines this for instance could be a Router or Layer 3 switch on your internal network should you have a structured network with various VLAN s If this option is left unchecked then the Access Controller will be specified as the network gateway for all clients Configuration Login Revert Timeout Time limit in seconds within which a user must re login to the Access Controller after changes have been committed before they are automatically undone This is to prevent loss of connectivity due to errors in entering the
34. e Ambient Operating 0 to 40 C Temperature Operating es Humidity 5 95 60 C non condensing Power Suppl 12 24V DC input PPly 19V DC 100 240V AC 1 5A 50 60Hz power adapter supplied 1 x Vessel LAN Port 8 7 XWAN Ports 1 7 Interfaces 4 x USB For Approved devices only 1 x Serial RS232 1x VGA EN 55022 2006 A1 2007 Class B EN 61000 3 2 2006 A1 2009 A2 2009 Class D EN 6100 3 3 2008 EN 55024 1998 A1 2001 A2 2003 IEC 61000 4 2 2008 IEC 61000 4 3 2006 A1 2007 Approvals IEC 61000 4 4 2004 IEC 61000 4 5 2005 IEC 61000 4 6 2008 IEC 61000 4 8 2009 IEC 61000 4 11 2004 FCC 47 CFR PART 15 SUBPART B Class B IC ICES 003 Issue 4 10 Further Information 1 Updates For Software Firmware User Manual Demo and FAQ updates visit http www livewire connections com support http www accesscontroller co uk For more information about the Livewire Access Controller FB 10 please contact your local distributor Product brochures software demos and pricing can be found at http www accesscontroller co uk Page 57
35. e Livewire Connections on 44 2089740940 Monday to Friday 09 00 17 00 GMT Please note the code is only valid for 48 hours Serial Number 04944003 Exit Activate When you login the first time you may be asked to enter the Hardware Activation Code This Hardware Activation Code is available by either visiting http www livewire connections com activations or by telephoning 44 0 208 9740 940 Monday to Friday 09 00 17 00 GMT You will require the FB 10 Serial Number that is displayed on the Activation Prompt When you receive the Hardware Activation Code enter the code without dashes and click Activate Please note that the code is only valid for 48 hours and can only be generated a limited amount of times Please also note that the code is case sensitive If you are not asked for the Hardware Activation Code the hardware may have been activated prior to dispatch by your distributor Page 12 Livewire Connections Access Controller FB 10 User Manual 6 Administrator GUI Graphical User Interface 6 1 From either the shortcut on the Desktop or from the Start Menu open the Access Controller When prompted enter the default admin username admin and default admin password password Select Admin GUI and press OK If the login is not successful see Appendix 8 1 Troubleshooting Access Controller lw Access Controller Login fey User name b id admin Password Re
36. ease note having dropped a call the system will then place a further call if data transfer starts again No GUI Required If the no GUI required box is checked the service will remain connected even if all user GUIs are closed This should only be used with fixed cost services such as VSAT to avoid unexpected bills Min User Level required Ethernet Services Minimum User Level required to be able to select this service If the logged in user has not got the required user level then the service will not be available for selection Text will be shown in red This is the IP address that will be assigned to the selected port IP Address when the service is selected Please note that this needs to be in the same IP range as the device to which you are trying to connect Subnet Mask This is the Subnet Mask that will be assigned to the selected port when the service is selected Typically this should be 255 255 255 0 This is the Default Gateway that will be assigned to the selected Default Gateway port when the service is selected Typically this should be the same IP address as your connection device e g VSAT Modem IP Preferred DNS server Enter your Preferred DNS server Typically this may be the same IP address as your connection device Alternate DNS server Enter your Alternate DNS server Typically this may be the same IP address as your connection device Optional Obtain an IP via DHCP If you
37. ecords Select all call records Please note the call records older then 6 months will automatically be deleted All Records Starting Select all call records from the Start Date All Records Between Select all call records between the Start Date and the End Date Select the start date Please note the call records older then 6 months Start Date will automatically be deleted Itis possible to enter the Start Time as well as the start date by manually typing in the field in 24 hour format End Date Select the end date All Detai Filter between successful calls and failed calls A failed call is when a call etails failed to connect during the dialup procedure Get Call Log Preview the results of your query in the table Save CSV Export the results of your query to a CSV file This can then be imported into Microsoft Excel or other spreadsheet applications for further analysis Date Time Logs the date and time that the call was initiated Action Logs the user action to initiate or terminate a call Group Logs the Firewall Group that was applied at the time of the call Service Logs the type of service Internet Connection that was placed Data Vol E the amount of Data that was both transmitted and received in the Duration Logs the amount of time that the call was active in Seconds C Estimates the cost of the call based on the User Configured Service ost Costs see below Page 16 Livewire Connections Access Control
38. ect all services Select a Service Activation Button 1 to reconnect a service 1 2 Disabled Button 3 Firewall Group Select Use the drop down to select which Firewall Group will be applied Select to apply preconfigured Firewall Settings for the selected 4 Restrict Access Button Firewall Group 3 A wall icon will appear across the LAN Status Indicator 9 Counter displays the volume measured in Gigabytes Megabytes amp Kilobytes and time measured in Days Hours Minutes and 5 Volume amp Time Counter Seconds of data measured at the WAN interface Note this will include local data between the Access Controller and the Modem device Displays information regarding the current connection status Error message will also be displayed here See Troubleshooting Displays the status of the connection between the Modem Device 7 WAN Status Indicator and the Internet GREY Disconnected GREEN Connecting Connected 8 C An icon representing the current connection The icon used is onnection Icon dependent on the Service Template selected 6 Current State Status Page 47 Livewire Connections Access Controller FB 10 User Manual Displays the status of the connection between the Access 9 LAN Status Indicator Controller and the Modem Device GREY Disconnected GREEN Connecting Connected 10 FB10 Image Click on the image to link through to the Access
39. ed USB to Ethernet convertor devices only 2 x USB Rear For approved USB to Ethernet convertor devices only Access Controller FB 10 FRONT 1 2 3 4 5 6 7 Power e e eo eo Active HDD iJ e e e e e e D Status 0 VT Access Controller FB 10 REAR WAN WAN WAN WAN WAN WAN WAN 6 v mh de mh eb mh geo mh owe qm ges dmh geo mh dep qmn ge m mi not used L3 C1 C3 C3 CA C2 CA EAE jj e not used o Serial Label V7 USB4 USB3 izv zavpc Power Bi The support for approved USB devices is intended to increase the number of Serial or Ethernet ports by adding a USB to Serial Ethernet convertor For a full list of approved USB devices visit http www livewire connections com support or contact your distributor Page 10 Livewire Connections Access Controller FB 10 User Manual 5 4 Connect Vessel LAN port LAN 8 to your onboard network switch or computer It may be necessary to use a crossover cable for direct connection to a computer The default IP address of the FB 10 is 192 168 5 1 5 5 As factory default the FB 10 has DHCP Server enabled Ensure that your computer is configured to Obtain an IP address automatically and Obtain DNS server address automatically as per below and navigate to http 192 168 5 1 in any web browser If the page does not load see Appendix 8 1 Troubleshooting r Internet Protocol Version 4 TCP IPv4 Prope
40. er supports an advanced firewall allowing administrators to dynamically change off vessel access rules for individual IP address or address ranges based on the currently selected service and the chosen firewall group Fwa eg Port Forwarding Static Routing Configuration The Access Controller allows administrators to simply forward WAN off vessel ports and IP addresses through to specific LAN IP address The forwarded ports can be change dynamically based on the currently selected service It also allows for static routing to the Vessel LAN interface Port Forward Settings Static Route Settings Remote Access Configuration The Access Controller allows users to benefit from remote administrator GUI access for off vessel configuration and WAN to WAN access for remote trouble shooting off vessel comunications devices User Configuration The Access Controller restricts access to certain functionality depending on the level of user signed in Users can be configured as required Switch Back The Access Controller can be configured to automatically switch back to a particular service typically VSAT when the service becomes available Please note this requires the switch back service to have a public IP address Move Away Settings Switch Back Settings The Advanced Tab allows access to some of the FB 10 features for advanced users Factory defaults permit standard operation of the FB 10 without making any changes under
41. ervices with highly volatile bandwidths you must configure the upload speed to be a realistically achievable level or cap non essential classes In reality if you have a contended 1024kbps maximum downlink speed you are unlikely to always get the full 1024kbps be this due to network traffic bad weather or poor installation of RF Equipment We recommend that you perform speed tests to ascertain your average download and upload speeds Page 32 Livewire Connections Access Controller FB 10 User Manual 6 10 2 Bandwidth Monitoring Live and historical monitoring of the current bandwidth speed and data volume usage can now be accessed from the Access Controller web interface The web interface can now be easily accessed from within the User GUI by Clicking on the picture of the FB10 Access Controller unit circled below Livewire Connections Access Controller User GUI onnections Access Controller FB 10 MV SEATEL DEMO 0 GB 58 MB 7 0 GB 13 MB 6 0GB 1MB 106 After the webpage has opened you will find the links to the Bandwidth logs and graphs in the middle of the web page To view your entire networks usage of your internet connection use the Bandwidth Usage Graph hyperlink To view usage on an individual level Per IP address User then use the Bandwidth Usage Logs hyperlink b Fri Nov 4 19 21 22 2011 Firmware 3 27 Software Serial 06715826 onnections Access Controller Access Controller Web Men
42. es Save changes for the current rule Cancel Changes Cancel changes for the current rule Note for port forwarding to work correctly you will need a Public IP on your internet connection this will then be used from the outside of the vessel to contact the Access Controller on board Page 29 Livewire Connections Access Controller FB 10 User Manual 6 10 Static Routing r Livewire Connections Access Controller Firewall Port Forwarding Static Routing es Dales Firewall Groups Firewall Settings DNS Settings Port Forwarding Static Routing QoS Settings b Static Routing No Rule Name Type Destination IP Netmask Gateway Gateway IP 1 Entertainment VLAN NET 192 168 4 0 255 255 255 0 True 192 168 5 254 Add New Rule Edit Current Rule Delete Current Rule Apply Rule Changes Rule Name Entertainment VLAN Rule Type Destination IP Netmask Via Gateway Gateway IP Save Changes Cancel Changes Static Routing Add New Rule Add a new rule to be configured Edit Current Rule Edit configuration of an existing rule Delete Current Rule Delete the configuration of an existing rule Apply Rule Changes Applies saved rule changes to the FB 10 Rule Name This is the name given to the current rule Eg AV VLAN Static Routes allow for NET rules Routing to a Network Range or HOST rule Routing to an individual IP address Define the I
43. ge 192 168 5 104 Last Hour MB Last 6 Hours MB E orioa Last Day MB E ues Last Week MB Speed kbps Time UTC ivewire Connections Ltd P efe com do foGlivewire connections com Website http www livewire connections com Srnnscuong P Snneodenel Access Controller Access Controller Live Bandwidth Usage Period Last6 Hours MB Data Sample Rate 10 minutes Last 6 Hours Bandwidth Usage Dell T3500 TC 192 168 5 150 i Upload Download 115 Livewire Connections Ltd J Tel 44 0 208 9740 900 ueniet E mail info livewire connections com Website http www livewire connections com onnections Page 35 Livewire Connections Access Controller FB 10 User Manual Access Controller Live Bandwidth Usage Graphs Historic time period that you want to see the data usage over For Live and Last 15 Minutes the graph shows speed in kilobits per second kbps whilst for periods over 15 minutes the chart shows total data volumes in Megabytes MB measured during that time period This is the rate at which data was sampled in order to create the graph chart At the highest rate the data is sampled once every 10 seconds and an average speed is calculated based on the volume of data transferred during that time NB As speeds are averaged over the 10 seconds they will not capture the maximum data speed at a single point in time but will provide a smoothed representation of speeds at
44. group management port forwarding remote WAN to WAN access spend control QoS Bandwidth Monitoring and data statistics From a simple single page graphical interface it is possible to manage all of your off vessel communications including but not limited to VSAT Inmarsat Fleet amp Fleet Broadband Iridium OpenPort Thuraya DSL ISDN GPRS 3G Off Vessel WiFi and Shore ADSL 4 What s in the box The Access Controller FB 10 is shipped with the following components e Access Controller FB 10 e Localized AC DC Power Supply e Mounting Brackets shelf or Rack mount specified when ordering e Warranty activation form e Hardware test certificate e Quick Start Guide Bridge Reference Card Access Controller FB 10 Page 7 Livewire Connections Access Controller FB 10 User Manual 5 Installation Guide 5 1 Mount the hardware in a suitable location using the supplied mounting brackets The following should be considered when choosing a suitable location Ventilation The FB 10 requires good ventilation A minimum separation distance of 200mm is required from the heat sink on the top of the hardware and around the side vents If the hardware is to be mounted in a cupboard or enclosure it is necessary to ensure the enclosure has good ventilation or cooling available at all times There is a fan venting from the left side It is necessary to ensure the fan is kept free from dust and cleaned when required Power supply
45. ice the Access Controller will continually check to see when your Primary Service is back online it does this in the form of a Ping Once the Access Controller receives 12 successive ping responses in a row which are sent 10 seconds apart it will revert the internet connection back to the Primary Service You will see your user GUI change automatically r amp Livewire Connections Switch Back D E 2 mm Switch Back Settings Switch Back is a feature designed to help when your VSAT loses its internet connection due to blockage ora similar temporary issue It allows you to select an alternative service which the Access Controller will use to monitor shore to ship internet availability on your primary service Once a robust connection has been verified the Access Controller will automatically switch back to your primary service Please Note 1 Your VSAT must have a public IP Address linked to your modem onboard that responds to pings from the internet 2 Your switching services must not be firewalled to prevent pings from reaching the public IP address of the VSAT modem 3 Switch back will not occur until 12 successful ping responses have been received in a row a ping is sent every 10 seconds 4 Some charges will be incurred due to pings which generate less than 1kbyte per minute 5 Switch back pings prevent no traffic timeout settings from working therefore are not recommended for use with pay per minute connections
46. l groups if you only require QoS settings These are the other Firewalls Groups configured on the FB 10 that do not currently have any QoS settings configured for the selected service Page 31 Service Download Speed Selected Firewalls Other Firewalls Livewire Connections Access Controller FB 10 User Manual Class Top down list allows you to differentiate bandwidth percentages between IP addresses Ranges Min Up The minimum upload speed that will be made available for a particular class expressed as a percentage of the overall upload speed Any cell left blank will be set to a value of 096 Please note for correct operation the sum of all Min Up percentages should not add up to more than 10096 Max Up 96 The maximum upload speed that will be made available for a particular class expressed as a percentage of the overall upload speed This can be configured to cap a classes maximum speed or to allow it to utilise unused bandwidth assigned to other classes To cap a class simply enter a maximum value greater than or equal to your Min Up 96 but less than 100 The higher the maximum value is above the Min Up 96 the more available bandwidth the class will be able to utilise For full free bandwidth utilisation across all classes the Max Up 96 for all classes should be set to 100 Min Down 96 The minimum download speed that will be made available for a particular class e
47. ler FB 10 User Manual Call Costs Set Service Costs Allows users to enter unit call costs based on either time or volume for each service See section 6 3 1 Allows users to configure spending limits and alert monitors See section 6 3 2 Resets selected Spend Control See section 6 3 2 Deletes selected Spend Control See section 6 3 2 Apply Changes to Spend Controls and Service Costs See section 6 3 2 and See section 6 3 1 Cancels Changes to Spend Controls and Service Costs See section 6 3 2 and See section 6 3 1 Spend Controls Zero Current Usage Delete Control Apply Changes Cancel Changes 6 3 1 Call Detail Control Set Service Costs amp Livewire Connections Access Controller Call Logs 7A eJ FEN Call Costs 28 A 2010 15 38 DM T Serer um d Set Service Costs Spend Control All Records Starting End Date 28 April 2010 15 38 All Records Between Apply Changes All Details GetCallLog Save CSV H Discard Changes No Service Charge on Time Charge on Data Cost Units gt VSAT v al 0 00 Minutes A 3G F v 4 00 Megabytes 3 Shore WiFi vj al 0 00 Minutes 4 Thrane FB 250 F B 11 95 Megabytes M 5 Shore ADSL v al 0 00 Minutes Set Service Costs Set Service Costs Select to enter the Service Cost configuration Apply Changes Apply changes made t
48. ll then disappear on all User GUls Drop Call When specified Volume is reached within the specified Period the specified Service will be set to Disabled This will occur even if no User GUIs are open This Action is normally used in Per Call Periods Apply Firewall When specified Volume is reached within the specified Period the Firewall Group chosen will be applied for the specified Service This will occur even if no User GUls are open Block Service When specified Volume is reached within the specified Period the specified Service will be set to Disabled If there is an attempt to reconnect the Service a Pop Up message box is displayed on all open User GUls stating the Service or ALL SERVICES are barred The Services will be barred even if no User GUls are open although the Pop Up message will only be displayed when a User GUI is opened and a Service selected Firewall Group Use the drop down menu to choose the Firewall Group to be applied when Apply Firewall Action is triggered For information on creating Firewall Groups and Firewall rules see Sections 6 7 and 6 8 Usage This is a numerical and graphical display of current usage as a percentage of the allowed usage When Usage reaches 100 the specified Action is triggered Page 19 Livewire Connections Access Controller FB 10 User Manual 6 4 Reserved IP Settings W Livewire Connections Reserved IP Settings MAC Address B8
49. lover Service IMPORTANT NOTES Enable Automatic e The Automatic Failover feature should be used in Failover conjunction with Switch Back to ensure the primary service is resumed as soon as possible e The Automatic Failover feature should be used in conjunction with Spend Control if the secondary service is charged per Mb or per Min Applies changes made Automatic Failover settings to the Access Apply Changes Controller Page 43 Livewire Connections Access Controller FB 10 User Manual Automatic Failover must be used with extreme care to avoid excessive airtime bills e The Automatic Failover service should be used in conjunction with Switch Back to ensure the primary service is resumed as soon as possible e The Automatic Failover service should be used in conjunction with Spend Control if the secondary service is charged per Mb or per Min SIM provider level spend controls should always be used in addtion to any onboard spend control e The primary service must not be firewalled to prevent pings from reaching the specified IP address for testing the internet connectivity e If the primary service is charged per Mb small data charges will apply for the monitoring of the primary service approx 1kbyte min e Automatic Failover will prevent No Traffic Timeout feature triggering and therefore it is not recommended when the primary connection is pay per minute e f the shoreside IP address used beco
50. lternative WAN interface for remote testing Whilst enabled all vessel internet access will be disabled Extend Timeout Disable Access Enable Access Remote Access Open GUI Access Tick check box to enable remote GUI access Enabling GUI Access will allow off vessel configuration of your Access Controller via a public IP Open DAC Access DAC access allows you to remotely configure a Sea Tel DAC Antenna Control Unit directly connected to the FB 10 using DACRemP IP Software Port 8889 supplied by Sea Tel This feature can be used remotely if the Open GUI Access is enabled On higher latency connections the Timeout and Pacing values in DACRemP need to be changed Choose DAC Port Choose the Serial Port that is used to connect the FB 10 to the DAC M amp C Port Please note Enabling Remote DAC Support on a selected port will delete any service currently assigned to that port To ensure no further services are configured on that port it will not appear in the port list under services again until this function is disabled Your Admin GUI will be restarted automatically and any changes that have not been applied will be lost Apply Changes Disconnect Time Remote WAN to WAN Access Applies changes to the Open DAC Access and Open GUI Access check box This is the time in seconds minutes after which the remote user will be disconnected from the FB 10 after no further user intervention Shore Connection
51. member v onnections Access Controller IP Address 192 168 5 1 User GUI Admin GUI eel atin Gade You will see the following tabs System Configuration Configure IP network settings for the Access Controller and Local Area Network LAN Managed DHCP Server settings if required Download Call and System Logs and Configuration Files Manage Call Spend Control Internet_Connections Add Edit and Delete Services Internet Connections to be controlled by the Access Controller Advanced Optional configuration of Firewall Q0S DNS Blocking Port Forwarding Static Routing WAN to WAN Remote Access Sea Tel DAC Control User configuration Support and Firmware uploads Page 13 Livewire Connections Access Controller FB 10 User Manual 6 2 System Configuration System Configuration Internet Connections Advanced LAN Configuration Name DEMO Edit Configuration IP Address 192 168 Subnet Mask DHCP y From 192 168 50 To Configuration Login Use Other DNS Specify Gateway Revert Timeout Preferred DNS DHCP Gateway seconds Alternate DNS 90 Cancel Changes Reserved IP Settings Apply Config Changes Download Center Welcome to the Livewire Connections Access Controller FB 10 This device will manage all of your off vessel data requirements and allow visibility and control for all your data traffic The Livewire
52. mes unavailable the service will switch even if there is an good internet connection on the primary connection Page 44 Livewire Connections Access Controller FB 10 User Manual 7 User GUI Graphical User Interface 7 1 User Login From the shortcut on the Desktop or from the Start Menu run Access Controller When prompted login using the default username user and default user password password Select User GUI and press OK If the login is not successful see Appendix 8 1 Troubleshooting r Q Access Controller Login User name user Password doe LJ Remember onnections Access Controller IP Address 192 168 5 1 User GUI Admin GUI Access Controller 7 2 User GUI r Q Livewire Connections Access Controller User GUI h Snneosenal Access Controller FB 10 M Y Demo 2 GB 417 MB 513 KBytes Days 0 Time 03 45 50 3G 0 GB 74 MB 263 KBytes Days 0 Time 00 12 50 Shore WiFi 0 GB 266 MB 882 KBytes Days 0 Time 01 32 56 Thrane FB 250 0GB 164 MB 955 KBytes Days 0 Time 00 13 23 Shore ADSL 0GB 13 MB 517 KBytes Days 0 Time 00 01 19 Crew Restricted T Enable Access Page 45 Livewire Connections Access Controller FB 10 User Manual 7 3 User GUI Restricted Access r amp y Livewire Connections Access Controller User GUI ct g i rm nra 6 _ w Access Controller Ea FB 10 Connected
53. nfirm Password Allow Password Change AtLogon Save Changes Cancel Changes Apply User Changes Password Configuration Add New User Add a new user to be configured Edit Current User Edit configuration of an existing user Delete Current User Delete the configuration of an existing user Apply User Changes Commit changes to the Access Controller Adding a User User Name This is the user name given to the current user to login E g Captain Apply access level to user account The following levels are available ADMIN Allows access to Admin amp User GUI USER Allows access only to the User GUI USER RESTRICTED Allows access only to the User GUI USER FIREWALL GROUP Allows access only to the User GUI Firewall cannot be disabled enabled However it can be changed USER NO FIREWALL Allows access only to the User GUI Firewall cannot be changed disabled or enabled User Level Further restrictions can be applied on individual services See the Min User Level required option in Section 6 5 This is the password associated with the user name The password is case sensitive Confirm Password The chosen password has to be entered again to be verified If selected this allows a new user to change the login password after the new user s initial login The password change prompt will only appear when the user logs in for the first time This is to allow an Password All
54. o the Service Costs entry form Discard Changes Cancel changes made to the Service Costs entry form No This is a sequential number assigned to each service Service This will list the services that are currently configured on the FB 10 Charge on Time Check if the service selected is charged by time Charge on Data Check if the service selected is charged by data used Cost Units This is the cost of the service applied either per Minute per Megabyte or per Megabit If the service has a fixed monthly cost enter the cost as zero The monetary units of Cost are notional and therefore could be etc However it is necessary to convert each of the different Service Costs into the same currency so that the Spend Controls can calculate based on a monetary value See section 6 3 2 Use the drop down menu to define the units or either time or volume to estimate the call cost Volume can be measured in Megabytes or Megabits Time is only measured in Minutes Page 17 Livewire Connections Access Controller FB 10 User Manual 6 3 2 Call Detail Control Spend Controls amp Livewire Connections Access Controller Call Logs Ww lelak Call Costs Start Dat sia Spend Control End Date 28 pril 2010 15 38 Discard Changes Service Period Start Volume Units Action Firewall Group Usage 3G Daily 25 Megabytes Alert 23 x 3G Daily 40 Megabytes Block Service 57 7
55. or Page 51 Livewire Connections Access Controller FB 10 User Manual 8 3 Internet Connections Templates amp Livewire Connections Access Controller Administration GUI iJ EE System Configuration Internet Connections Advanced E eadem Current Services Order Service Name Service Template Interface Changes XJ Add New Service 1 VSAT VSAT Ethernet 1 2 3G 3G Ethernet 2 Edit Current Service 3 Shore WiFi WiFi Ethernet 4 4 Thrane FB 250 Custom Ethernet 3 Y Delete Current Service 5 Shore ADSL ADSL Ethernet 5 Apply Service Changes Selected Service Settings Service Name Thrane FB 250 IP Address Save Changes Interface Ethernet 3 Subnet Mask Service Template SSS Default Gateway Gancel Changes ObtainanIPviaDHCP z PreferedDNSSewer No User GUI Required F Alternate DNS Server Manufacturer eee Service Class TT StandardIP Service APN vizada bgan inmarsat co sername Min User Level required User Standard Password Above is an Ethernet based service using the Thrane Fleet Broadband Background Class template System Configuration en Current Services Order Service Name Service Template Interface Changes K Add New Service 1 VSAT VSAT Ethernet2
56. ow Password Change At Logon administrator to setup a user account and then for a user to select their own password Save Changes Save changes made to the selected user Cancel Changes Cancel changes made to the selected user Page 38 Livewire Connections Access Controller FB 10 User Manual 6 13 Default Users The follow user accounts are setup by default on the FB 10 Username admin Password password User Level ADMIN Username user Password password User Level USER U Password Update Tele a Ithas been detected that this username has not be used before If you would like to change the password for this user please enter the new password below Ifyou forget the password itwill be necessary for an admin user to setup a new password in the Administrator GUI Password Confirm Password When you create a new user and have the Allow Password Change at Logon ticked you will see the above password change prompt This is to allow an administrator to setup a user account and then a user to select their own password Page 39 Livewire Connections Access Controller FB 10 User Manual 6 14 Support Information Support Information Current Connection Details Software Updates Firmware Version a Serial No Upload Firmware Online Support 5 Manuals offline IP Address 192 168 0 2 Upload Configuration Netmask 255 255 255 0 Enable Tool Tips Restore Factory Defaults
57. pected Non supported terminal manufacture or firmware version Check device has latest Firmware version available Could not connect to terminal Check terminals status The access controller cannot communicate with the terminal Check that the device is connected to the correct interface port of the FB 10 Check cables connection to the device from the FB 10 No cable device attached No Ethernet cable was detected Ensure the correct cable type is used Straight Cross over and that the device is properly connected Failed to get DHCP No DHCP server was detected Reconfiguring service as a static IP address or make sure the DHCP server is switched on in the device s setup Reboot the device Page 50 Livewire Connections Access Controller FB 10 User Manual The statically configured IP address settings could not be used verify that they are correct and that they are not Failed to initialise IP configuration already in use by any other device e Standard CME Errors may be displayed in the FB 10 Other Errors Please refer to your device documentation to resolve 8 2 Connection State Colour Indicators 3G GPRS FBB Standard Example connection state colour indicator Colour Indicator Connection State Activating Idle Connecting Local Device Connect Authenticating Connected Disabled Ti ui Err
58. rties GA General Alternate Configuration You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriste IP settings Qbtan an IP address automaticaly Uge the following IP address Obtain ONS server address automatically Use the following ONS server addresses When the page loads click Click here for the Access Controller software button to download the software Run the Setup file and follow the onscreen instructions 5 6 From the shortcut on the Desktop or from the Start Menu run the Access Controller shortcut When prompted enter the default admin username admin and default admin password password Select Admin GUI and press OK r amp Access Controller Login E User name 5 admin Password Remember onnections A Controll Access Controller IP Address ccess Controller 192 168 5 1 User GUI Admin GUI AA For further instructions please see either Administrator GUI or User GUI sections later in the manual Page 11 Livewire Connections Access Controller FB 10 User Manual 5 7 Hardware Activation Code W Livewire Connections Product Activation eJ m Es Your hardware requires Activation if you have internet connectivity simply visit www livewire connections com activations Alternatively telephon
59. sent a commitment on the part of Livewire Connections Ltd Page 2 Livewire Connections Access Controller FB 10 User Manual It is recommended to download the latest revision of the User Manual from http www livewire connections com support or request a copy from your distributor Published in the United Kingdom INDEX Page 1 Safety Summary 5 2 Disclaimer 6 3 Introduction 7 4 What s in the Box 7 5 1 Hardware Mounting 8 5 2 Typical Installation Network Diagram 9 5 3 Connecting your devices 11 5 Installation Guide 5 4 Communicating with the FB 10 11 5 5 Installing Software 11 5 6 Login Prompt 11 5 7 Activating your hardware 12 6 1 Admin Login 13 6 2 System Configuration 14 6 3 Call Detail Control 16 6 3 1 Set Service Costs 17 6 3 2 Spend Controls 18 6 4 Reserv ed IP Settings 20 6 5 Internet Connections 21 6 6 Advanced Configuration 23 6 7 Group Settings Firewall Groups 24 6 8 Firewall Settings 26 6 8 1 DNS Settings 28 STERN 6 9 Port Forwarding 29 6 10 Static Routes 30 6 10 1 QoS Settings 31 6 10 2 Bandwidth Monitoring 33 6 11 Remote Access 37 6 12 User Configuration 38 6 13 Default Users 39 6 14 Support Information 40 6 15 Factory Default Reset 41 6 15 Switch Back Settings 42 6 16 Automatic Fail Over 43 Page3 Livewire
60. ss Controller FB 10 User Manual r amp Livewire Connections Access Controller Call Logs Wele Date Time 28 Apr 2010 11 18 50 28 Apr 2010 11 24 01 28 Apr 2010 11 24 58 28 Apr 2010 11 33 03 28 Apr 2010 11 42 49 28 Apr 2010 12 12 29 28 Apr 2010 12 15 10 28 Apr 2010 12 23 06 28 Apr 2010 12 28 48 28 Apr 2010 12 30 18 28 Apr 2010 12 30 31 28 Apr 2010 15 38 27 28 Apr 2010 15 39 51 gt ANTERE VSAT call placed Data Vol Duration Call Costs All Record Start Dat cis rou SetService Costs Spend Control All Records Starting End Date 2 All Records Between Successful Calls gt GetCall Log Save CSV Action Group service KBytes Sec Cost All VSAT 0 32 0 00 Thrane FB 250 call placed All Thrane FB 250 0 303 0 01 Thrane FB 250 call placed All Thrane FB 250 21 38 0 25 VSAT call placed All VSAT 300 471 0 00 3G call placed Crew Restricted 3G 4736 549 18 50 VSAT call placed Crew Restricted VSAT 288769 1766 0 00 3G call placed All 3G 47643 146 186 11 Shore WiFi call placed All Shore WiFi 266929 465 0 00 Thrane FB 250 call placed All Thrane FB 250 163410 328 1906 98 Shore ADSL call placed All Shore ADSL 13829 79 0 00 VSAT call placed All VSAT 0 2 0 00 VSAT call placed All VSAT 2235605 11262 0 00 3G call placed All 3G 23620 73 92 27 Thrane FB250callplaced All Thrane FB 250 5461 134 63 73 Call Logs All R
61. ss used for testing the internet connection 2 Move Away will not occur until the specified number of ping 12 by default responses have been lostin a row a ping is sent every 10 seconds 3 Some charges may be incurred due to pings which generate less than 1kbyte per minute 4 Move Away pings prevent no traffic timeout settings from working therefore are not recommended for use with pay per minute connections 5 Fall back services should always be configured with Per Call Spend Control to prevent excessive charges as they will be engaged automatically Primary Service VSAT Fall Back Services VSAT B IP Address To Ping Number of Pings 12 7 120 seconds Enable Fallback Service Automatic Failover Primary Service This is the service you wish to use as the primary service eg VSAT This is the service you wish to use when the primary service does not have an internet connection eg Fleet Broadband IP Address to Ping This is the IP address of a shore based server you wish to constantly ping to test internet connectivity This is the number of consecutive pings that need to fail before the Number of Pings service is automatically switched The Access Controller will ping the specified server once every 10 seconds When check the Automatic Failover feature is enabled Any loss in internet connectivity with the primary service will result in the automatic switching to the Failover Service Fai
62. t be shielded and all peripheral equipment must be grounded DO NOT OPERATE IN AN EXPLOSIVE ATMOSPHERE Do not operate the equipment in the presence of flammable gases or fumes Operation of any electrical equipment in such an environment constitutes a definite safety hazard DO NOT SERVICE OR ADJUST ALONE Do not attempt internal service or adjustments unless another person capable of rendering first aid resuscitation is present KEEP AWAY FROM LIVE CIRCUITS Operating personnel must not remove equipment covers Only qualified maintenance personnel must make component replacement and internal adjustment Do not replace components with the power cable connected Under certain conditions dangerous voltage may exist even with the power cable removed To avoid injuries always disconnect power and discharge circuits before touching them DO NOT MODIFY CONFIGURATION OF SOFTWARE This product is a self contained system installed and configured by a qualified distributor Modification of software configuration can result in loss of communications and increased airtime bills Configuration can only be done by or on written instruction by a qualified distributor ALWAYS FOLLOW MANUFACTURERS ADVICE Suppliers and manufacturers of communications equipment and peripherals provide a wide range of advice on the correct installation of their equipment The customer should always aim to follow the guidance as provided by suppliers and manufacturers
63. tained Displays the bandwidth usage for Live or Last 15 minutes in kilobits per second kbps Once a historic value over 15 minutes has been selected in the Period Volume MB drop down box then the vertical axis will show volume in Megabytes MB rather than speed The horizontal axis will change dependant on Period selected to reflect a Time UTC suitable time interval This time is synchronised with the Bios clock on the FB10 motherboard and not the local time Period Data Sample Rate Speed kbps Page 36 6 11 Remote Access Livewire Connections Access Controller FB 10 User Manual E amp Livewire Connections Access Controller Advanced Support Welk Remote Access User Configuration Support onnections Remote Access Remote GUI DAC Access OpenGUlAccess 7 Open DAC Access J Choose DAC Port Apply Changes Enabling GUI access will allow off vessel configuration of your Access Controller Serial 1 X DAC access allows you to remotely configure a SeaTel DAC directly connected to the Access Controller using DACRemP software Remote WAN to WAN Access Disconnecttime 120 sec 2 min Shore Connection Thrane FB 250 Interface Ethernet 5 Inspected WAN VSAT Interface Ethernet 4 IP Address 210 75 85 125 Enabling remote WAN to WAN access will establish an internet connection and route incoming traffic to an a
64. tart your PC NO CARRIER Check that the modem device is ready to make a call Check the device has registered successfully on the network Check the device has a valid GPS position If relevant Check the device has good signal strength and is not blocked Check that the SIM card has not got a PIN number configured if relevant Page 49 Livewire Connections Access Controller FB 10 User Manual The FB 10 cannot dial a connection as the line is busy BUSY Ensure that the device does not have a current call up and that is ready for a call Unspecified error received from the device ERROR Something is wrong with the terminal check settings signal strength or reboot terminal if error persists No response from terminal The access controller cannot communicate with the terminal Check that the device is connected to the correct interface port of the FB 10 Check cable connection between the device and the FB 10 Unknown CME Error received Check system log for more details Non standard error message received from terminal Unknown cause Try rebooting the device Call failed during critical stage Check handset to avoid rogue call Connection lost to Fleet Broadband terminal could not verify that call was dropped initialised Check status of device Unexpected message received from terminal A command or message was received from the FB terminal which was not ex
65. te Desktop Selected Services Protocol tcp Destination IP Source Port Destination Port 3389 Other Services Save Changes Cancel Changes Port Forwarding Add New Rule Add a new rule to be configured Edit Current Rule Edit configuration of an existing rule Delete Current Rule Delete the configuration of an existing rule Apply Rule Changes Applies saved rule changes to the FB 10 Entering a Rule Rule Name This is the name given to the current rule Eg Video Conferencing Protocol Select protocol for the rule to be applied TCP UDP ICMP GRE IP address of the device on the LAN to which traffic on the specified port will be forwarded Incoming Port number Enter the port number which will be used for the Source Port external incoming connection Ports can be entered as singles 110 or using ranges 1024 2024 Destination Port number Enter the port number that the device on the Destination IP Destination Port LAN is expecting an incoming connection Ports can be entered as singles 110 or using ranges 1024 2024 Selected Services Services Internet Connections for which the rule will be applied Services Internet Connections configured on the FB 10 for which the ONET PANIERS rule will not be applied Add Add Service for which the rule will be applied Remove Remove Service for which the rule will be applied Save Chang
66. the Advanced Tab Page 23 Livewire Connections Access Controller FB 10 User Manual 6 7 Group Settings Firewall Groups F Livewire Connections Access Controller Firewall Port Forwarding Static Routing me Firewall Groups Firewall Groups Firewall Settings DNS Settings Port Forwarding Static Routing QoS Settings peii No Group Name Existing Rules Group Name Add New Group 1 DHCP Clients restricted Yes Owner Priority 2 Owner Priority Yes Edit Current Group 3 Captain and Guests Yes Save Changes Cancel Changes Default Start Group Optional Delete Current Group Set Default Group Owner Priority Firewall Groups Add New Group Add a new Group to which Firewall Rules can be applied Edit Current Group Edit an existing Group to which Firewall Rules are applied Note all rules applied to this group under Firewall Settings will be retained Delete Current Group Delete an existing Group to which Firewall Rules are applied Note all rules applied to this group under Firewall Settings will be removed Apply Group Changes Commit any changes to the Access Controller Set Default Group Change the default firewall group Activates Default Start Group drop down menu Default Start Group Drop down list of firewall groups The select group will be used after a restart or loss of power Save Default
67. u Welcome to the Access Controller Please choose from one of the following options Bandwidth Monitoring Bandwidth Usage Graph Bandwidth Usage Logs Documentation Click here for the user manual Software Click here for the Access Controller software Click here to install Microsoft NET 3 5 SP1 Click here to install Adobe Reader Adobe Reader required Livewire Connections Ltd 9 Tel 44 0 208 9740 900 E mail info livewire connections com i Website http www livewire connections com onnections Page 33 Bandwidth Usage Logs Livewire Connections Access Controller FB 10 User Manual On the following page you can organise and select how you want to display the Internet connections usage You can go to individual PC s and see who or what is taking up your bandwidth i onnections Access Controller ALL 192 168 5 91 Last 5 Hours 26 4906 5 27 2888 Jast Day B 6065 8 8865 _ Last Week gg ee i JL Access Controller Bandwidth Monitor Welcome to the Access Controller Bandwidth Monitor Logs From here you will be able to see the bandwidth logs of your network by IP address Period Order By IP Address v Reload Data Last 3 Minute Total Data high to low Last 15 Minutes Total Data low to high Combined MB Computer Click to vie IP Address 192 168 5 104 Livewire Connections Ltd Tel 44 0 208 9740 900 17 8841 18 40
68. ure the primary service is resumed as soon as possible The Automatic Failover feature should be used in conjunction with Spend Control if the secondary service is charged per Mb or per Min Livewire Connections Ltd accepts no liability whatsoever for any airtime costs incurred during the use of the Access Controller FB 10 FB 10 PRO amp FB 10 PRO RM regardless of howsoever or by whom they have been incurred The Access Controller is based on Debian GNU Linux which contains free software made available under several licenses like GPL LGPL and BSD For the exact distribution terms for each program please see the description available in individual files at http 192 168 5 1 gpl the IP address may vary depending on your Access Controller FB 10 configuration Debian GNU Linux comes with no warranty from the original software developer to the extent permitted by applicable law For any warranty issues please contact your local distributor from which your Access Controller FB 10 was purchased Page 6 Livewire Connections Access Controller FB 10 User Manual 3 Introduction Congratulations on the purchase of your new Livewire Connections Access Controller FB 10 This device will manage all of your off vessel data requirements and allow visibility and control for all your data traffic The Livewire Connections Access Controller FB 10 can be configured in minutes to manage all your existing connections as well as adding additional firewall user
69. xpressed as a percentage of the overall download speed Any cell left blank will be set to a value of 0 Please note for correct operation the sum of all Min Down percentages should not add up to more than 100 Max Down 96 The maximum download speed that will be made available for a particular class expressed as a percentage of the overall upload speed This can be configured to cap a classes maximum speed or to allow it to utilise unused bandwidth assigned to other classes To cap a class simply enter a maximum value greater than or equal to your Min Down 96 but less than 100 The higher the maximum value is above the Min Down 96 the more available bandwidth the class will be able to utilise For full free bandwidth utilisation across all classes the Max Down 96 for all classes should be set to 100 Vessels IP Range The IP range individual IPs included within each class This can be from different subnet ranges and across VLANs IP addresses can be entered as singles 192 168 5 50 or using ranges 192 168 5 55 192 168 5 60 Multiple ranges and or IPs can be entered using commas 192 168 5 50 192 168 5 55 192 168 5 60 Please note any IP not specified here will be handled by the Default Class Save Changes Save changes for the current rule Cancel Changes Cancel changes for the current rule Important Note QoS Limitations Please note for the QoS feature to work as specified when using s

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FB-10 &amp; FB-10 PRO USER MANUAL

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FB-10 & FB-10 PRO USER MANUAL