Sharp OSA Manual
Contents
1. 16 E 15 Print release rrr nnne 17 3 5 Scanning and faxing cs te EE 19 22 4 1 rs 22 Methods 22 EE OU nnne nnne nnns 24 _ 24 B PaperCut Sharp OSA Manual 2015 09 11 4 5 A Account Confirmation 24 4 6 Customizing Text and 2 DRY RaREEAXVEIIQR LE FEar ee VEA 24 5 Advanced OCIS UT atO NET RTT 26 5 1 OI EANO REO UNO 26 5 2 Additional Options for Sharp OSA versions earlier than 3 28 5 3 Customizing the Application Logo eeeesseeeeeeenneeee nennen 29 5 3 1 Sharp OSA 3 Customizing the header logo and colors 29 5 3 2 Earlier Sharp OSA versions Customizing the welcome screen logo 30 5 4 Configuring Swipe Card Readers terere en Exe t DX e 30 5 5 Configuration of RFldeas pcSwipe magstripe 33 sno MEE GUMTREE 34 6 Known Limitations and Security eeessseeesseeeeeeeen nene 35 Gl em Stop When CODYN E sig reddi eee 35 6 2 Ze2. 5 account was deducted 1 Login PaperCut administration interface 2 Select the device from the Devices tab 3 Select the Job log tab This will list all recent copying activity on the copier The copying just performed as the test user should be listed Charged To Pages Cost Document Name Status 4 ISO A4 a Printed Apr 8 2011 4 26 45 PM testuseradvanced Science Faculty 0 20 copying Duplesc Color 0 Grayscale Yes refund edit 4 Verify the details of the job i e that the job was charged to the selected account 5 Inthe log details click on the Account name to view the user s account details 6 Selecting the Job log tab will display all print copy activity for the account and will show the test photocopying that was performed Charged Document a Printer Pages Cost NEC Attribs Status 44 50 4 a Printed Apr 8 2011 4 26 43 Science device Sharp 2 S Duplex Ma PM testuseradvanced onus Color 0 0 20 copying Grayscale refund Yes edit 3 4 Scenario 3 Print release The embedded application may also be used for print release For a full description of PaperCut hold release queues and release stations please see the PaperCut manual NOTE If you are using the PaperCut embedded application for Sharp OSA versions earlier than 3 displays will look differently Refer to appendix 0 Skip this scenario if hold release que
3. 1 3 Rate of development PaperCut is developed under a release often policy where new features are made available to users as soon as they are complete Unlike hardware based solutions new versions can be delivered to users regularly as software updates Copyright 2009 2015 PaperCut Software International Pty Ltd All Rights Reserved 3 of 43 PaperCut Sharp OSA Manual 2015 09 11 1 4 Vendor Neutral PaperCut remains true to its vendor neutral stance All embedded solutions are equal and support all server OS s including Windows Linux and Mac 1 5 Security A large percentage of PaperCut s user base is in Education environments where security is important All embedded solutions are developed with security in mind Where security objectives can t be satisfied any deficiencies are fully disclosed 2 Installation This section covers the installation of the PaperCut embedded application for Sharp OSA The embedded application will allow the control logging and monitoring of walk up off the glass copier usage for information tracking network printing see the PaperCut user manual 2 1 Requirements Ensure that the following points are checked off before getting started PaperCut is installed and running on your network Please see the Introduction gt Quick Start Guide section of the PaperCut user manual for assistance e Have available the IP address of the system running PaperCut e g the print server
4. 6 3 Bypassing the System It s important that the administrators take care to prevent users from bypassing the system and directly accessing the copier Likewise it s also important that administrators know how to bypass disable the system if direct copier access is required say to change advanced system settings Administrations should take the following precautions The copier s built in admin password should be changed and always kept secure power and network cable should be securely connected The system is designed to be robust If the power or network is pulled during a copy job the server will detect this and attempt to account for jobs when the connection is restored There may however be cases not yet encountered where this recovery may not work e g if the copier resets itself back to factory defaults To disable the system remove the login screen for administrator level access disable External Accounting Application as configured in Section 2 5 6 4 Server Restarts If the PaperCut Application Server is restarted while a copy session is in progress details of this session may be lost Administrators should be aware of this limitation and limit server restarts during periods of high activity 6 5 Interface The development team is aware of a number of design inconsistencies in the interface e Limitation on colors and formatting e Button placement is inconsistent or non intuitive OK buttons located o
5. PaperCut makes all attempts to keep the product compatibility information in this manual current However we make no warranties express or implied with respect to manufacturer s products or the interoperation with the listed PaperCut product s We offer 40 day trial versions of PaperCut software to assist you with compatibility testing with your network setup Copyright 2009 2015 PaperCut Software International Pty Ltd All Rights Reserved 6 of 43 PaperCut Sharp OSA Manual 2015 09 11 2 5 Setup Procedure The setup procedure requires the user to enter settings in the PaperCut administration interface and also the Sharp Copier s web interface Please note that the settings will be slightly different for OSA version 3 than older OSA versions Copyright 2009 2015 PaperCut Software International Pty Ltd All Rights Reserved 7 of 43 PaperCut Sharp OSA Manual 2015 09 11 2 5 1 PaperCut Setup 1 Login to the PaperCut administration interface using a web browser e g http papercut server 9191 admin 2 Navigate to Options gt Advanced and ensure the option Enable external hardware integration is enabled External Hardware Integration 3 Press Apply 2 5 2 Sharp External Settings for OSA Version 3 or higher 1 Please only do these steps if you are running OSA Version 3 otherwise please follow the steps in appendix C 2 Login the copier s web interface as an administrator us
6. e Ensure the Sharp MFP is supported by PaperCut that is o Has touch screen LCD interface o Supports OSA 1 1 or higher excluding AR series however Sharp OSA 3 0 or higher is recommended Please see your hardware vendor for details e Ensure that the Sharp MFD is connected to the network e Have available the IP address of the Sharp MFD It is recommended that the MFD 15 configured with a static IP e NOTE Not all devices support USB based card readers See 2 2 Copyright 2009 2015 PaperCut Software International Pty Ltd All Rights Reserved 4 of 43 PaperCut Sharp OSA Manual 2015 09 11 2 2 Support for USB Card readers The Sharp MFP range supports common keyboard emulating USB card readers Card readers from RFldeas Elatec and Magtek are known to work Other keyboard emulating reader must be tested for compatibility Most recent Sharp MFP support USB based card readers for authentication However some of the older devices do not support USB card readers The devices below can run the PaperCut OSA application but do not support USB card readers e 350 series MX M45O series e MX M550 series MX M620 series MX M700 series It is recommended to check with your Sharp dealer to confirm card readers are supported on a particular model 2 3 Networking Firewall Configuration Ensure that your networking firewall configuration allows e Inbound connections from the Sharp devices to the PaperCut server on port
7. Ensure the card number as read by the reader is loaded into the Card Number field in the PaperCut database or consider using user self association Copyright 2009 2015 PaperCut Software International Pty Ltd All Rights Reserved 40 of 43 PaperCut Sharp OSA Manual 2015 09 11 B Appendix Screenshots of Sharp OSA versions earlier than 3 Please find a sample of screenshots from the PaperCut embedded application for Sharp versions earlier than 3 here Copyright 2009 2015 PaperCut Software International Pty Ltd All Rights Reserved 41 of 43 PaperCut Sharp OSA Manual 2015 09 11 C Appendix Sharp External Settings for versions earlier than 3 1 Please only do these steps if you are running OSA Versions older than 3 2 Login the copier s web interface as an administrator using a web browser e g http copier ip 3 Navigate to Application Settings External Applications Settings External Accounting Application Settings This menu item will only appear if you have Sharp OSA External Accounting installed if it does not exist contact your vendor for assistance Application Settings k Copy Settings k Network Scanner Settings Inbound Routing Settings Document Administration Function External Applications Standard Application Settings Print Settings Colour Profile Settings 4 Change the External Account Control option to Enable Copyrigh
8. Select the MFD device Under Device function tick Track amp control scanning and tick Track amp control faxes 4 Select the charging type advanced in both cases and set some numbers for page costs and thresholds The cost after the threshold should be lower than the standard Copyright 2009 2015 PaperCut Software International Pty Ltd All Rights Reserved 19 of 43 PaperCut Sharp OSA Manual 2015 09 11 cost as it represents a volume discount As an example the screen shot below shows that the first page of a fax is charged at 0 20 and any subsequent page at 50 10 Track amp control scanning Charging type advanced Page cost 0 10 Page cost after threshold 0 05 Page count threshold 1 Track amp control faxing Charging type advanced Page cost 0 20 Page cost after threshold 0 10 Page countthreshold 1 At the photocopier 1 Login using username and password as testusersimple 2 Atthis point the copier will be enabled for usage if the release station is also enabled then select Use Copier Functions to enable the copier 3 When the copier becomes enabled it will show the copy settings screen Scanning and faxing are activated by pressing the IMAGE SEND button on the panel Please refer to your copier manual on the details of scan and fax operations 4 Once completed scanning and faxing return to the copy screen by pressing the COPY butt
9. Submit and then press Reboot Now The reboot process will take 30 seconds to 1 minute If you receive an error like ERROR 5000 Processing is in motion This function cannot be executed then check the display panel of the device and ensure the COPY tab is selected Other tabs may lock parts of the web admin interface 11 Please remember to go back and continue with the Sharp Miscellaneous Settings Copyright 2009 2015 PaperCut Software International Pty Ltd All Rights Reserved 43 of 43
10. power options to help them find accounts including keywords based search Can change the interface The OSA framework limits some design elements We have offered the following e The ability to change the welcome and copier enabled text e The ability to change the monochrome logo on the welcome screen and will investigate other options If you have a few ideas please send them through When using the Config Editor not all of the expected options are visible Please make sure that you have configured the correct URLs for the Application Ul and Web Service as shown in Section 2 5 Step 10 Take note of the correct URL for your specific version of OSA On some copiers when the LCD screen is in power save swiping a card does not work or asks me to associate the card with a user account Some Sharp devices have the ability to power down the LCD but not the copier When a card is swiped the first character of the card number is not received You can configure this behavior via the User Web Interface gt System Settings gt Energy Save have had a Card Reader on my copier for a while now I ve just installed PaperCut but it doesn t work I ve enabled the checkbox for Card Authentication on the Devices tab It s been reported that if you used a card reader for the internal accounting capabilities of the device that you will need to disable the card reader functionality on the copier and then PaperCut can
11. 16 encoded card number to decimal format Hexadecimal numbers usually contain 0 9 and A F This will convert 94 6EBD28 to 2490285352 dec2hex Convert a decimal encoded card number to hexadecimal format This will convert 2490285352 to 94 6 28 ascii enc Unpack an ASCII encoded card number string E g given the number 3934364542443238 the ASCII code 39 is converted to 9 34 gt 4 45 gt E with the entire number resulting in 94 6EBD28 jJavascript lt path gt Advanced Define a custom conversion function in JavaScript see below It is possible to chain or pipeline converters by delimiting with a pipe For example ascii enc hex2dec will first unpack the encoded ASCII number then convert it to a decimal Tip Not sure which converter to use Often trial and error is a good approach After presenting a card the number will appear in an application logger message with conversions applied assuming the card is unknown to the system Try different converters and inspect the resulting numbers in the application log Using custom JavaScript If the inbuilt converter functions are unable to meet the requirements it is possible to define your own function using JavaScript This is an advanced exercise and it is expected that any implementer be familiar with programming and JavaScript To implement your own converter Copyright 2009 2015 PaperCut Software International Pty Ltd All R
12. LCD the card reader must be re configured using the pcSwipeConfig utility available from the RFldeas web site Use this utility to configure the reader as pictured in the screenshots below e Enable fields 1 amp 2 as shown and disable all other fields e Make other changes has highlighted in RED e Press the Flash button to save configuration to the card reader Copyright 2009 2015 PaperCut Software International Pty Ltd All Rights Reserved 33 of 43 PaperCut Sharp OSA Manual 2015 09 11 8 pcSwipeConfig Mag Stripe Reader RF IDeas ce ie www RFlDeas com Connect Fields Enable Keystrokes below precede card data 4 Keystrokes of 8 keystrokes used Show Sentinels and Separators 188 week deem 7 Show LRC Byte in Hex 2 a Ignore Card Data Error Tracks Characters 20 Fields 2 Track 1 Enable Short Field 1 Track 2 Enable Long Field 9 Track 3 Enable Format 5 bits Auto focus Auto clear Configuration Utility USB 01 LUID 0 0x0000 pcSwipeConfig Mag Stripe Reader RF IDeas 2 15 Help 12 e H 6 Keystrokes below precede card data EE l MAEN 4 Keystrokes 1 of 8 keystrokes used Track a 0 Tracks Characters 0 Fields 1 Track 1 Enable Short Field 999 Track 2 Enable Long Field 0 Track 3 Enable Format 5 bits Auto E
13. a restricted balance e g a quota will be restricted from queuing multiple copy jobs Only one job can be started and it must complete before a new one is started Uses with an unrestricted account or select an unrestricted shared account are not restricted to a single job For security reasons these setting defaults to on Default Y Yes PaperCut will deny device access to restricted users who do not have enough balance to copy To determine if a user has enough balance to copy a reference copy is required By default PaperCut checks if the user has enough balance to copy one single sided Letter North America or A4 worldwide page In some situations it may be desirable to change the reference copy such as when the device allows smaller page sizes like A5 Default for ext device sharp osa limit reference duplex N No Default for ext device sharp osa limit reference paper size in North America Letter Default for ext device sharp osa limit reference paper size worldwide A4 When a user performs a job at a Sharp OSA device PaperCut will wait for the device to call back and report that the job has finished before the job is logged If the device does not call back for some reason e g due to a network failure PaperCut will fall back to a polling mode and begin to regularly query the device for the job status This setting controls the amount of time in seconds PaperCut will wait for the device to call back before switching to
14. customized The custom text might include instructions or terminology that is more appropriate for the site An example of text that is customizable is the welcome text that displays before the user logs in to the device Copyright 2009 2015 PaperCut Software International Pty Ltd All Rights Reserved 24 of 43 PaperCut Sharp OSA Manual 2015 09 11 The text can be customized by editing the device configuration from the PaperCut administration interface For more details see the Advanced Configuration section Copyright 2009 2015 PaperCut Software International Pty Ltd All Rights Reserved 25 of 43 PaperCut Sharp OSA Manual 2015 09 11 5 Advanced Configuration 5 1 Config Editor The common configuration options for a device in PaperCut are available on the device s Summary tab and are discussed in more detail in the Configuration section This section covers the more advanced or less common configuration options which are available via the Advanced Config tab in the device details screen Config name ext device msg welcome text ext device msg login text ext device header color ext device header textcolor ext device inactivity timeout Secs ext device sharp osa acl deny access Description The text displayed on the welcome screen the screen displayed after pressing Start from the ready screen This text can be used to provide specific information about logging in t
15. devices and to provide walk up copier users with the same set of rich application features provided in the print control area These include e Secure access to device functions e End user authentication including integration with single sign on environments e Monitoring and control of photocopying scanning faxing and on device printing quotas charging allocation and logging e Allocation of copying scanning faxing and on device printing to accounts departments cost centers projects e Ability to locate shared accounts via select from list keyword search or manual code pin entry e Release jobs from a hold release queue Secure amp Find Me Printing e Group based access control Limit access to color copying or access to the device as a whole to certain user groups Highlights of the embedded solution include 1 1 Consistency The embedded solutions are developed in house by the PaperCut Software development team This ensures that the copier interface is consistent with the workstation print interface meaning users only have to learn one system 1 2 Integration PaperCut is a single integrated solution where print internet and copier control are all managed in the one system Users have a single account and administrators have the same level of reporting and administration for all services The embedded solution interacts with the PaperCut server using a Service Oriented Architecture SOA and web services based protocols
16. polling mode Default 600 See chapter 5 4 Configuring Swipe Card Readers 27 of 43 PaperCut Sharp OSA Manual ext device card self association use secondary card number ext device sharp_osa show welcome ext device sharp_osa allow on device print for restricted users ext device sharp_osa skip release screen when no jobs ext device sharp_osa create limit jobs 2015 09 11 Select whether user self association should occupy the primary or secondary card number It overrides the global setting unless the keyword GLOBAL is specified This is useful when there is a mix of different non configurable card readers that read different numbers from an ID card Set to Y to use the secondary card number N to use the primary card number Default GLOBAL to defer to the global configuration option Set this to N to skip the welcome screen that shows instructions to the user and asks them to press Start The device will immediately show whatever authentication options have been configured except when auto login has been configured in which case the setting will be ignored and the start screen will always show Set this to Y to allow restricted users to print from the copier This includes printing of documents retrieved from the copier disk drive from USB sticks inserted in the copier from the copier s network folder and from FTP for copiers that have these features If this is not set to Y then only
17. the same options available when the user prints Select from list and or Select using PIN Code are controlled at the user level the User Details page Account security which accounts users have access too are control via the Security tab on each account Note The search option will only appear if the account list is long Short lists of only a few accounts will not list a search option 4 4 Shared Account Advanced Options The shared account advanced options at the MFD mirror the options presented in the PaperCut Advanced Account Selection client print popup The options available include comment to copy scan fax device print jobs made during the copier session e Enable or disable invoicing of to the copy scan fax device print jobs made during the copier session 4 5 Account Confirmation When logging into the device for copying scanning etc the embedded application will display a confirmation of the selected account that usage will be charge to This will be shown even if usage is automatically charged to a personal or shared account While providing additional assurance to the user users may wish to skip this additional step for the sake of expediency Deselecting the option Show account confirmation will disable the account confirmation for all users Device Options 7 Show account confirmation 4 6 Customizing Text and Messages PaperCut allows some text that appears in the device to be
18. unrestricted users will be allowed to print from these sources Set this to Y to skip the print release screen if there are no jobs waiting This is useful for devices used mostly for copying and rarely for print release Using this option on devices commonly used for print release is not recommended as users may be confused if they expect to see the print release screen but it is skipped Default N Set this to Y to create Limit jobs on the MFP when copying scanning or faxing jobs would cause a PaperCut Restricted user s PaperCut balance to be exceeded Pre OSA4 MFPs always do this so this flag has no effect for them This flag could be used to give consistent behavior across OSA4 and pre OSA MFPs 5 2 Additional Options for Sharp OSA versions earlier than 3 ext device msg copier enabled text Copyright 2009 2015 PaperCut Software International Pty Ltd All Rights Reserved The text displayed on the copier enabled screen the screen when the device is ready for use copying This can be used to provide specific information about using the device Use An to create a new line Default DEFAULT uses the default application text 28 of 43 PaperCut Sharp OSA Manual ext device sharp osa start with card ext osa swipe card message ext device sharp osa accounts initial tab ext device sharp osa 1byte keyboard 2015 09 11 Set this to Y to skip the welcome and l
19. use it You can find this setting via User Control gt Card Type Card Reader Settings This is shown on the right SHARP MX 3110N Card Type Card Reader Settings Submit U Update R Top Page Card Type Card Reader 200 b Status Use IC Card for Authentication b Address Book gt Document Operations Submit U Update R v User Control gt User List Default Settings Organization Group List Page Limit Group List Machine Page Limit Setting Authority Group List b Favorite Operation Group List b User Count Card Area Setting Card Type Card Reader Settings A Appendix Supported Authentication Card Readers Sharp devices support keyboard emulating USB card readers including but not limited to e Elatec TWN3 prox card readers MAGTEK Swipe Reader Model 21040110 RF IDEAS AIR ID Enroll Proximity Reader Model RDR 7081AKU Copyright 2009 2015 PaperCut Software International Pty Ltd All Rights Reserved 39 of 43 PaperCut Sharp OSA Manual 2015 09 11 Other keyboard emulating USB card readers may work but should be tested prior to deployment Supporting Card Reader authentication is as easy as 1 Connecting a supported card reader to the device via the USB port Note On some devices this is hidden under a sticker on the side panel 2 Enabling Swipe card as an Authentication method under the device s configuration in PaperCut s web interface 3
20. 9191 e Outbound connections from the PaperCut server to the Sharp device on port 80 Note The Windows Firewall does not block outbound connections so no configuration is required 2 4 Sharp Device Compatibility PaperCut s embedded solution is designed to support any Sharp device supporting Sharp OSA 1 1 or newer that have a touch screen LCD interface The following table is an indication of the supported models although newer models may not be listed here If you are unsure as to whether Sharp OSA is supported on your model please ask your Sharp representative or reseller Model Name Japan Copyright 2009 2015 PaperCut Software International Pty Ltd All Rights Reserved 5 of 43 PaperCut Sharp OSA Manual 2015 09 11 MX M264 MX M314 MX M350 MX M350F MX M350N MX M354N MX M450 450 MX M450N 464 MX M550 MX M564N MX M620 MX M623 700 MX M753N MX M850 MX M950 MX M1100 MX 2000F MX 2300FG MX 2300G 2614 MX 2700FG MX 2700G MX 3114N MX 3500FN MX 3500N MX 3501FN MX 3501N MX 4500FN MX 4500N MX 4501FN MX 4501N MX 5500N MX 6200N MX 6201N MX 7OOON MX 7001N North America DX C311 DX C401 MX 1100N MX 1800N MX 2300N MX 230x MX 2600N MX 2610N MX 2614 MX 2615 MX 2640N MX 2700N MX 3100N MX 310x MX 3110N MX 3114N MX 3115N MX 3140N MX 3500N MX 3501N MX 360x MX 3610N MX 3640N MX 4100N MX 4101N MX 410x MX 4110 MX 4111 MX 4140N MX 4141N MX 4500N M
21. PaperCut PaperCut Sharp OSA Manual Contents 1 OA lao en E an ee re en rer eee rear 3 1 1 CONSISTENCY Se 3 T2 Ae O a a 3 1 3 3 desc CFV CLO 4 1 5 SECURITY er c 4 2 HRS EERE SHG sss rescence Ga ae T 4 2E hoegultemientsememmmmettee EET ETE sementem minit dm Diet 4 2 2 SispoBsoUSBICirdieddopcse 5 2 3 Networking Firewall 5 24 ShadppuDevice oOmpdubili eU RMEINIMMERM EI MINI on EI UE 5 2 5 SE CUD ROCCO GO 7 2 5 1 Papercut Set passent e UNES NENNEN UE 8 252 Sharp External Settings for OSA Version 3 or 8 2 5 3 Automatic User Logout 10 2 5 4 Sharp WISCEIAREOUS S seer e E 11 22525 clement tern ELLE 11 2 5 6 Additional Network Security Optional cccccccssecccecessseccceeeeeeeeeeeeeeeeeeeeeas 12 2 6 oeme FAT oe E E EE ee 12 2 Wing radinetO amewelr VENSIO hl wee n TIU M 12 3 PosteinstalltesriDg ee EE E E ERE TINE TITIES PTE 13 SUE 5 NO NER 13 3 2 Standard copying mi a eaea a E nnn nnn nnne 15 3 3 Scenario 2 Copying with account
22. X 4501N MX 5001N MX 500x MX 5111 MX 5140N MX 5141N MX 5500N MX 6200N MX 6201N MX 6240N 7000 MX 7001N MX 7040N MX 900N MX B38x MX B40x MX C311 MX C312N MX C381 MX C401 MX M1054 MX M1100 MX M1204 MX M264N MX M283 MX M314 MX M314N MX M350N MX M350U MX M354N MX M363 MX M450N MX M450U MX M453 MX M464 MX M503N MX M550 MX M550U MX M564N MX M620N MX M620U MX M623 MX M700 MX M700U MX M753 MX M850 MX M904 MX M950 Other Areas MX 1800N MX 2010U MX 2300N MX 2301N MX 2310U MX 2314N MX 2600N MX 2610N MX 2614N MX 2640N MX 2700N MX 3100N MX 3110N MX 3114N MX 3140N MX 3500N MX 3501N MX 3610N MX 3640N MX 4100N MX 4101N MX 4111N MX 4141N MX 4500N MX 4501N MX 5000N MX 5001N MX 5111N MX 5141N MX 5500N MX 6200N MX 6201N MX 6240N MX 6500N MX 7000N MX 7001N MX 7040N MX 7500 MX B382 MX C301W MX C311 MX C381 MX M 1054 MX M1100 MX M1204 MX M264N MX M266N MX M282N MX M283N MX M283N MX M314N MX M316N MX M350N MX M350U MX M354N MX M362N MX M363N MX M363N MX M365N MX M450N MX M450U MX M452N MX M453N MX M453N MX M464 MX M465N MX M502N MX M503N MX M503N MX M550N MX M550U MX M564N MX M565N MX M620N MX M620U MX M623N MX M623N MX M654N MX M700N MX M700U MX M753N MX M754N MX M850 MX M904 MX M950 Configuring PaperCut to use Sharp OSA 3 provides a better graphical user interface a simplified workflow and more intuitive card reader usage
23. ce IP addresses field enter a comma separated list of device IP addresses or subnets in the format lt ip address gt lt subnet mask gt Press the Apply button 5 Test the devices to ensure they can continue to contact the PaperCut server 2 6 Using Swipe Card Readers Sharp devices support the following keyboard emulating USB card readers Elatec TWN3 prox card readers MAGTEK Swipe Reader Model 21040110 RF IDEAS AIR ID Enroll Proximity Reader Model RDR 7081AKU Other keyboard emulating card readers may work but should be tested prior to deployment To use a swipe card reader for authentication Connect the reader to a USB port of the device In the PaperCut administration interface click the device entry on the Devices tab and check the Swipe Card Reader option in External Device Settings gt Authentication methods Some card readers might need additional configuration please see the Advanced Configuration section for details 2 Upgrading to a newer version The embedded application will be up to date when you upgrade your PaperCut installation no further action is necessary Copyright 2009 2015 PaperCut Software International Pty Ltd All Rights Reserved 12 of 43 PaperCut Sharp OSA Manual 2015 09 11 3 Post install testing After completing installation and basic configuration it is recommended to perform some testing of the common usage scenarios This important for
24. characters reported by the card reader Documentation on regular expressions can be found on the Internet e g at www regular expressions info o The regular expression must be fashioned so that the card number is returned as the first match group Copyright 2009 2015 PaperCut Software International Pty Ltd All Rights Reserved 30 of 43 PaperCut Sharp OSA Manual 2015 09 11 o Usually one regular expression will be used for all the devices managed by PaperCut this must be entered in the Config editor advanced which you will find on the Options tab under Actions The key is called ext device card The global setting however can be overridden per device basis The key ext device card no regex can also be found on the Advanced Config tab in the device details screen This setting will override the global setting unless the keyword GLOBAL is specified PaperCut developers will gladly assist in producing a regular expression when supplied with a few sample outputs from your card reader Please contact PaperCut support o If you would like to write your own regular expressions here are some examples Use the first 10 characters any character 10 Use the first 19 digits d 19 Extract the digits from between the two characters in 123453 292929 1221 d d d Card Number Format Converters In addition to extracting parts of the card numb
25. dentity numbers including importing identity numbers from an external source When a user logs in with their identity number they must also provide their associated PIN This provides additional security for identity number logins The user may log in by swiping a card e g magnetic strip smart card RFID See the PaperCut user manual for information about user card numbers including importing card numbers from an external source When a user logs in by swiping a card they must also provide their associated PIN This provides additional security for swipe card logins Users can swipe cards previously not used or registered at the device with PaperCut and will be prompted for their username and password The swipe card can then be used at subsequent logins See chapter 5 4 for advanced configuration of this function 23 of 43 PaperCut Sharp OSA Manual 2015 09 11 Automatically login as Specifies that this device should always automatically log in as the given user user This option overrides all other authentication methods Description of authentication methods 4 3 Shared Account Selection Shared account selection options at the MFD mirror the options presented in the PaperCut client print popup The options available include Select from list of shared accounts e Search for shared accounts by keyword e Select account using PIN Code The options available to each user as well as account security access will mirror
26. ding Release page 9 Confirm that the username is testusersimple At the photocopier 1 Login using username and password as testusersimple Copyright 2009 2015 PaperCut Software International Pty Ltd All Rights Reserved 18 of 43 PaperCut Sharp OSA Manual 2015 09 11 2 The list of held print jobs is displayed PaperCut X Held Print Jobs Microsoft Word list doc Presentation OpenOffice org Impress Use Copier Functions PaperCut MF 11 1 13618M 3 Select the job to release by pressing on the job Details of the job will be displayed on the right side of the screen 4 Confirm the release of the print job by pressing the Print button below the details PaperCut Held Print Jobs Document Microsoft Wo Printed By hendrik Time 4 20 PM Presentation OpenOffice org Impress Client aragorn Pages 6 Cost 0 60 Use Copier Functions Print All PaperCut MF 11 1 13618M 5 The job will then print 6 Try cancelling a job by selecting it and then selecting the Cancel Job button 7 The job will be cancelled and will not print 3 5 Scenario 4 Scanning and faxing Sharp devices can also scan documents and send them by email If a phone line is attached they can send faxes You can enable tracking scanning and faxing Users can be prevented from scanning or faxing when they are out of credit To enable tracking of scans and faxes In PaperCut select the Devices tab
27. e adjust link Making the user restricted means that they will not be able to print when their account has no credit Overdraft Use default overdraft 0 00 4 Verify that this user is set to Automatically charge to personal account in the Account selection options Copyright 2009 2015 PaperCut Software International Pty Ltd All Rights Reserved 13 of 43 PaperCut Sharp OSA Manual 2015 09 11 Account Selection Account selection can be used to allow the user to select what account is charged or even to confirm print jobs before they are sent to the printer These options require running the user client tool on workstations 5 Press the OK button to save To configure testuseradvanced 1 In PaperCut select the Users tab 2 Select the testuseradvanced user 3 Change the Account Selection option to Standard account selection popup and enable all the account selection options Account Selection Account selection can be used to allow the user to select what account is charged or even to confirm print jobs before they are sent to the printer These options require running the user This setting requires this user to run the client client tool on workstations software at all times Information to show in popup Allow user to charge to their personal account Allaw user to select shared accounts from list Allow user to select shared accounts using PIN code 7 Al
28. ers using regular expressions converting numbers from one format to another is acommon requirement For example a card reader may report in hexadecimal format while the number stored in the source e g Active Directory is in a decimal format PaperCut includes a number of inbuilt converters to assist here Note Many card readers are configurable the number format can be changed at the hardware level via utility or configuration tools PaperCut s software level converters are there to support card readers that don t offer this level of configuration or where a global software level conversion is a better choice For example it may be quicker to do the conversion in PaperCut rather than manually reprogram 100 readers Like regex s the convertors may be defined on either a global all devices or on a per device basis To set globally e Options gt Actions gt Config Editor e Search for ext device card no converter e Enter the name of the required converter see table below and click Update To set at the device level e Devices gt select device gt Advanced Config Editor Search for ext device card no converter e Enter the name of the required converter see table below and click Update Copyright 2009 2015 PaperCut Software International Pty Ltd All Rights Reserved 31 of 43 PaperCut Sharp OSA Manual 2015 09 11 Standard Converters Convertor Description hex2dec Convert a hexadecimal base
29. ices tab After the copier has rebooted a new device will appear in the table with name selected in step 8 The device will have inherited the cost settings from the TTemplate Printer Device Name Function Hostname status device Sharp Copier Copier Sharp OSA started details 2 Confirm that the MFD s LCD now displays the PaperCut login screen NOTE If you are using the PaperCut embedded application for Sharp OSA versions earlier than 3 displays will look differently Refer to appendix 0 PaperCut Please enter your username and password PaperCut MF 11 1 13618M Copyright 2009 2015 PaperCut Software International Pty Ltd All Rights Reserved 11 of 43 PaperCut Sharp OSA Manual 2015 09 11 2 5 6 Additional Network Security optional The MFP communicates with the PaperCut server over the network e g to authenticate users or release print jobs To provide an additional level of security PaperCut may be configured to only allow device connections from a restricted range of network addresses This ensures that only approved devices are connected to the PaperCut server By default PaperCut will allow device connections from any network address To restrict this to a subset of IP addresses or subnets 1 Logon to the PaperCut administration web interface at http lt papercut server gt 9191 admin Go to the Options gt Advanced tab and find the Security section In the Allowed devi
30. ights Reserved 32 of 43 PaperCut Sharp OSA Manual 2015 09 11 1 Create a file text file install path server custom card js 2 Define a single JavaScript function in this file called convert It should accept and return a single string Here is a trivial example function convert cardNumber return cardNumber substring 3 10 toLowerCase 3 Enter a converter the form javascript custom card js Tip Check the file install path server log server log when testing Any scripting errors will be displayed as warning messages in the log Tip A Javascript script may also be included in the pipeline For example ascii enc hex2dec javascript custom card js Other advanced notes If both regular expression and a converter are defined the regular expression is applied first This means a regular expression can be used to clean up the input e g remove checksum or delimiters before passing to a converter Insome special situations a custom JavaScript implementation may not be enough For example there may be a requirement to use a 3rd party system to decrypt the number PaperCut includes an advanced plugin architecture that the PaperCut Software development team uses to implement these advanced converters Please contact support to discuss development options and costs 5 5 Configuration of RFIdeas pcSwipe magstripe reader For the RFldeas magstripe reader to work with the PaperCut embedded application on the Sharp
31. ing a web browser e g http copier ip 3 Navigate to User Control Card Type Card Reader settings and ensure that User IC Card for Authentication is unchecked If your Sharp device does not have this setting then you can ignore this item SHARP User Name Administrator MX 2610N Card Type Card Reader Settings Submit U Update R Top Card Card Reader 200 gt Status Use IC Card for Authentication Address Book Back to the Top on This Page amp Document Operations Submit U Update R v User Control Jser LIS a Default Settings Organization Group List Machine Page Limit Setting b User Count Card Area Setting Card Reader Settings Copyright O 2009 2015 PaperCut Software International Pty Ltd All Rights Reserved 8 of 43 PaperCut 4 5 Sharp OSA Manual 2015 09 11 Navigate to Application Settings gt External Applications Settings gt External Accounting Application Settings This menu item will only appear if you have Sharp OSA External Accounting installed if it does not exist contact your vendor for assistance Application Settings k Copy Settings k Network Scanner Settings k Inbound Routing Settings Document Administration Function External Applications Settings Standard Application settings E mail Print Settings FTP Print Settings Colour Profile Settings Change
32. l Point Auto Clear Setting Message Time Setting fil Display Language Setting English v Additionally for earlier models the Sharp MFP inactivity timeout only triggers by default if the user actually performs a copy This is not usually what users and administrators expect You can change this behavior so the user is logged out even if they do not perform any copying To make this setting change ask your Sharp service technician to e Access Test Simulation 55 03 e Select soft switch 1 e Change bit5to 1 Copyright 2009 2015 PaperCut Software International Pty Ltd All Rights Reserved 10 of 43 PaperCut Sharp OSA Manual 2015 09 11 2 5 4 Sharp Miscellaneous Settings 1 If the administrator password has not been changed from the default of admin it is recommended to change it to prevent unauthorized modification of settings It can be changed via Security Settings gt Password Change gt Administrator Password Choose a secure password and take note of it k Job Log Security Settings a Password Change a Port Control i Filter Setting SSL Settings Custom Links 2 For devices with an external keyboard please set the Keyboard priority to Soft keyboard under System Settings gt Operation Settings Switch the device off and on again after changing this setting 2 5 5 Confirm Installation 1 Log back in to the PaperCut administration interface and navigate to the Dev
33. le named background gif has to be placed into a directory called server custom web device sharp in PaperCut s installation directory If the subdirectory device and or the directory sharp contained therein do not exist under server custom web then create them first The image has to be a black and white GIF file for devices with a black and white screen or a color GIF file for a device with a color screen Some newer devices also support animated GIF files The maximum size for the image is 640 x 190 pixels for devices with a half VGA small screen and 630 x 336 pixels for devices with a full VGA large screen 5 4 Configuring Swipe Card Readers See Appendix A for information on card reader compatibility and supported devices Swipe cards contain numbers used to identify users according to the card number configured in the User Details screen under Card Identity number Some readers report information in addition to the number encoded on the card such as checksums PaperCut can treat these cases in three ways Card Number Needs No Conversion e Atypical case is the checksum being reported after the card number separated by an equals sign such as in 523509238528 PaperCut can handle this case by default it will extract the number before the equal sign as the card number 5235092385 Regular Expression Filters e Forsome cases a regular expression may be required that will filter the card number from the complete string of
34. low user to perform printing as another user 4 Press OK Apply to save the changes 5 If any user settings were modified press the OK Apply button to save Copyright 2009 2015 PaperCut Software International Pty Ltd All Rights Reserved 14 of 43 PaperCut Sharp OSA Manual 2015 09 11 3 2 Scenario 1 Standard copying Standard copying involves monitoring charging printing to a user s personal account This is the most commonly used for student printing or basic staff monitoring Users can also be configured for unrestricted printing which is commonly used for staff employee use NOTE If you are using the PaperCut embedded application for Sharp OSA versions earlier than 3 displays will look differently Refer to appendix 0 At the photocopier 1 Login using username and password as testusersimple 2 Atthis point the copier will be enabled for usage if the release station is also enabled then select Use Copier Functions to enable the copier 3 Follow the onscreen instructions and perform some test copying i e press OK then perform a copy as normal PaperCut Account Confirmation Access approved Press OK to access the copier functions then press the LOGOUT button once finished User testusersimple Account Personal Account Balance 9 40 PaperCut MF 11 1 13618M 4 Once completed copying press the LOGOUT button on the device to return to the Login screen In the Pape
35. m Networking Issues Ensure that the copier is correctly connected and is able to contact the PaperCut Server E g make sure that there is no firewall between the copier and the server Tools such as ping may help with this diagnosis Configuration Issues Re check configuration settings including the URL s enter in the Sharp MFD web interface see an error on the Sharp touch screen This may indicate a configuration issue or maybe a software bug Re check your settings and restart the MFD Via the Top Level page in the MFDs web interface If problems continue contact PaperCut Support My users have symbols in their passwords and or it s difficult to enter their usernames What options do have The Shift or Mode button will offer addition symbols Use of this is however cumbersome You may wish to instruct your users to change their network passwords so they only contain standard characters Another option is to enable the ID Pin authentication option This may be used in addition or as a replacement to username and password authentication and can be limited to numbers only have thousands of accounts representing my clients Will the system handle this Copyright 2009 2015 PaperCut Software International Pty Ltd All Rights Reserved 38 of 43 PaperCut Sharp OSA Manual 2015 09 11 Yes We have designed the system to handle thousands of Shared Accounts Users with many accounts will also be presented with some
36. mit page counts but has the following limitations 1 The copier does not seem to stop immediately when limits are reached There is a small delay meaning that users can overrun their account below zero by about 4 pages 2 Ideally PaperCut would be informed of the user selection prior to copying and be able to accept reject the job at this point Current Sharp API implementations prevent this level of pre approval The implications of this limitation are e Restricted users with credit for X pages may be able to select and complete a job of 4 pages They will still however be charged for X 4 pages leaving a negative account balance e Auser may only have credit for X pages and copies a document with X n pages The job will stop half way through at X pages An ideal solution will inform the user of insufficient credit before the job starts The PaperCut Software development team has passed some suggestions for future API design to the Sharp OSA team We hope these are implemented in future releases 6 2 Zero Stop when Scanning and Faxing Sharp devices currently do not stop scan jobs or fax jobs mid way when users run out of credit Instead users can complete the scan or fax job and possibly incur an overdraft in their accounts Users are then prevented from starting further jobs of any kind Copyright 2009 2015 PaperCut Software International Pty Ltd All Rights Reserved 35 of 43 PaperCut Sharp OSA Manual 2015 09 11
37. n top right hand corner rather than bottom right hand corner e Interface elements appear slightly off centre These limitations are within the Sharp OSA API PaperCut Software has expressed the need for improved interface control and layout to Sharp engineers and hopes that this will improve in future releases 6 6 Limit Jobs On pre OSA4 MFPs when PaperCut Restricted users exceed their PaperCut account balances while copying scanning or using other MFP functions their current job is stopped and put in the Limit state Limit jobs remain at the start of the MFP job queue from then on and need to be deleted from the MFP LCD before other jobs can be processed On OSA4 and later MFPs when PaperCut Restricted users exceed their PaperCut account balances while copying scanning or using other MFP functions their current job will be deleted In these cases the job will not be completed OSAA and later MFPs can be made to create Limit jobs like pre OSA4 devices by going to the PaperCut administration interface Devices tab selecting the device then going to the Config Editor tab and setting ext device sharp osa create limit jobs to Y Copyright 2009 2015 PaperCut Software International Pty Ltd All Rights Reserved 36 of 43 PaperCut Sharp OSA Manual 2015 09 11 7 On Device Printing Many Sharp MFDs allow users to print from e USB sticks inserted into the MFD e The MFP s network folder also called SMB pull prin
38. nable Auto focus Auto clear Configuration Utility USB 01 LUID 0 0x0000 5 6 Offline Mode Some Sharp OSA devices support Offline Mode which enables the device to be used if the connection to the PaperCut Server is down This is a Sharp feature and must be enabled by a qualified Sharp technician PaperCut s role is to give the device permission to use Offline Mode and to specify an amount of time to Copyright 2009 2015 PaperCut Software International Pty Ltd All Rights Reserved 34 of 43 PaperCut Sharp OSA Manual 2015 09 11 wait from the time the link goes down until Offline Mode is entered By default this wait time is 5 minutes and can be changed using the configuration key ext device sharp osa ofrfline awake interval mrinutes A shorter time may be more convenient but would make it easier to bypass PaperCut control by removing the network cable before making copies A longer time would increase protection against this behavior Currently PaperCut does not track print or copy jobs made whilst the device is in Offline Mode 6 Known Limitations and Security The Sharp Embedded Software environment OSA has a number of limitations that have impacted on functionality and security 6 1 Zero Stop when Copying In an ideal implementation PaperCut would be able to control exactly how many pages a user can copy and always prevent the user from overdrawing their account The OSA API offers the ability to li
39. ng The default authentication method is username and password authentication The available authentication methods can be modified in the External Device Settings Authentication methods section Copyright O 2009 2015 PaperCut Software International Pty Ltd All Rights Reserved 22 of 43 PaperCut Sharp OSA Manual 2015 09 11 Authentication methods Username and password Identity number Require PIN Swipe card Automatically login as user Authentication methods available for a device Not all authentication methods are supported on all devices A grayed out option indicates that the option is not supported on this device Each authentication method is discussed in the following table Authentication Method Username and password Identity number Identity number gt Require PIN Swipe card Swipe card gt Require PIN Swipe card gt Enable self association with existing user accounts Copyright 2009 2015 PaperCut Software International Pty Ltd All Rights Reserved Description The user may use their domain network username and password to log into the device The user may log in with their identity number Identity numbers are convenient when usernames are long or cumbersome to enter For example rather than entering a username like john smith 001 it may be more convenient to enter an employee ID of 1234 See the PaperCut user manual for information about user i
40. o the device Use in to create a new line Default DEFAULT uses the default application text The text displayed straight after logging in Sharp OSA 3 only See chapter 5 3 See chapter 5 3 Defines how long to allow a user between key presses before they are automatically logged out Default 60 This setting defines the functionality that is not available to a regular non admin user The functions disabled by default represent methods a user could use to bypass the tracking and accounting process Administrators have access to all features Default SETTINGS SYSTEM SETTINGS SETTINGS WEB SETTINGS Copyright 2009 2015 PaperCut Software International Pty Ltd All Rights Reserved 26 of 43 PaperCut Sharp OSA Manual ext device sharp osa deny multiple jobs ext device sharp osa limit reference duplex and ext device sharp osa limit reference paper size ext device sharp osa max expected job time secs ext device card no regex Copyright 2009 2015 PaperCut Software International Pty Ltd All Rights Reserved 2015 09 11 Sharp OSA devices have the capability to queue up multiple off the glass jobs from the same user e g the user starts one copy job then queues another which will start after the first one finishes Because of the way print copy jobs are accounted for with the OSA platform this presents an opportunity to perform more copying than the user s balance would allow for Users who have
41. ogin choice screens and start from the card swipe login screen This will only take effect if card login is enabled If auto login has been configured this setting will be ignored and the welcome screen will show When asking for a swipe card to be swiped through an attached card reader the Sharp device will display the on screen message Please swipe card and press OK This option lets you specify another message up to 30 characters in length This may be necessary e g when your card reader attaches a carriage return character to the card number in which case it is not necessary for the user to press the OK button Default DEFAULT uses the default application text Set this to LIST SEARCH or CODE to make the Account Selection screen start on the From List Search or By Code tab respectively If you have many Shared Accounts then you may wish to set this to SEARCH An example of this would be legal firms who use Shared Accounts for matter codes Default LIST Set the default soft keyboard to single byte for double byte languages such as Chinese and Japanese for the following input fields username id if not masked account search account code Y enables this option N disables this option DEFAULT selects the factory default The factory default is currently to disable this feature This may change in the future based on feedback from users of double byte languages Default DEFAULT 5 3 Cus
42. ommonly used by staff in academic organizations to allocate printing to departments NOTE If you are using the PaperCut embedded application for Sharp OSA versions earlier than 3 displays will look differently Refer to appendix 0 Firstly some test accounts should be created 1 Log into PaperCut select the Accounts tab 2 Select the Create account action link on the left 3 Enter an account name Science Faculty 4 Press Apply 5 Select the Security tab and allow all users to access that account by adding the All Users group 6 Repeatthe process to create another few accounts At the photocopier 1 Login using username and password as testuseradvanced 2 The next screen will display the account selection options Select an account to allocate copying to E g Science Faculty PaperCut Select Account Log Out From Liat Paracnal Account English Danartmant Scianca Faculty Copyright 2009 2015 PaperCut Software International Pty Ltd All Rights Reserved 16 of 43 PaperCut Sharp OSA Manual 2015 09 11 3 Atthis point the copier will be enabled for usage Follow the onscreen instructions and perform some test copying i e press OK then perform a copy as normal 4 Once completed copying press the LOGOUT button on the device to return to the Welcome screen In the PaperCut administration interface verify that the copier activity was recorded and the
43. on on the device panel and then press the LOGOUT button to return to the Welcome screen In the PaperCut administration interface verify that the scan and fax activities were recorded and the user s account was deducted This can be done as follows 7 Login PaperCut administration interface 8 Select the device from the Devices tab 9 Select the Job Log tab This will list all recent activity on the copier including copying scanning and faxing The jobs just performed as the test user should be listed Verify the details of the jobs that were just performed Charged To Pages C Document Name Apr 5 2011 4 00 09 PM testusersimple testusersimple 2 0 15 fax Apr 5 2011 3 58 10 PM testusersimple testusersimple 3 0 40 scanning Copyright O 2009 2015 PaperCut Software International Pty Ltd All Rights Reserved 20 of 43 PaperCut Sharp OSA Manual 2015 09 11 10 Click on the user s name in the user column to view the user s account details 11 Select the Job log tab to display all activity for the user 12 Select the Transaction History tab and verify that the cost of the scans and faxes was deducted from the user s account Transaction date Transacted by Amount Balance atter Transaction type Comment Apr 5 2011 4 00 09 PM system 50 15 5565 Printer Usage Apr 5 2011 3 58 10 system 50 40 8 80 Printer Usage Copyright 2009 2015 PaperCut Software Interna
44. rCut administration interface verify that the copier activity was recorded and the 5 account was deducted This can be done as follows 1 Login PaperCut administration interface 2 Select the device from the Devices tab 3 Select the Job log tab This will list all recent copying activity on the copier The copying just performed as the test user should be listed Verify the details of the copy job that was just performed META Charged Pages Document Name 2 44 150 AT a Printed Apr5 20113 12 18 PM testusersimple testusersimple uer 90 20 copying ae Calor 0 Grayscale Yes refund edit 4 Click on the user s name in the user column to view the user s account details Copyright 2009 2015 PaperCut Software International Pty Ltd All Rights Reserved 15 of 43 PaperCut Sharp OSA Manual 2015 09 11 5 Select the Job log tab to display all print copy activity for the user 6 Select the Transaction History tab and verify that the cost of the photocopying was deducted from the user s account Transaction date Transacted by Amount Balance after Transaction type Comment Apr 5 2011 3 12 19 system 80 20 9 20 Printer Usage Apr 5 2011 3 08 05 PM admin 39 40 9 40 Manual adjustment 3 3 Scenario 2 Copying with account selection Copying can be allocated to shared accounts that represent departments projects or cost centers This is c
45. ro Stop when Scanning and Faxing sees 35 6 3 By eS SIS UG E E us 36 6 4 eR dicil e M c 36 6 5 RR TT Mm 36 CO Hec 36 7 OD SCS PR INT 37 7 1 Enabling On Device Printing siscicsissnsessecdsiuevaanaxceveenteassavebovninensusaveswssvacsaneianseasbiness 37 7 2 Tracking On Device 37 8 Ge ROUDE MOO CIN 38 A Appendix Supported Authentication Card Readers 39 B Appendix Screenshots of Sharp OSA versions earlier than 3 41 C Appendix Sharp External Settings for versions earlier than 42 Copyright O 2015 PaperCut Software International Pty Ltd All Rights Reserved 2 of 43 PaperCut Sharp OSA Manual 2015 09 11 This manual covers the Sharp OSA embedded MFD setup For general PaperCut MF documentation please see the PaperCut MF manual 1 Overview This manual provides an overview of the installation configuration and operation of PaperCut s embedded software MFD Multi Function Device solutions Today s MFDs are smarter they have touch screens and offer the ability to run applications directly on the device The goal of PaperCut Software s embedded MFD solution is to leverage these smart
46. t 2009 2015 PaperCut Software International Pty Ltd All Rights Reserved 42 of 43 PaperCut Sharp OSA Manual 2015 09 11 External Account Control Enable W Set Authentication Server Server 1 Server 1 Enable Application Name PaperCut Up to 36 characters Address for Application Ul http 192 168 1 56 9191 device sharp_osajui Address for Web Service http 192 168 1 56 9191 device sharp_osa soap name Level2 Copier Timeout 30 seconds 1 60 5 Enable the checkbox titled Enable Authentication by External Server or Set Authentication Server Server 1 6 Enter PaperCut in the Application Name field 7 Under Address for Application UI enter http lt server ip gt 9191 device sharp osa ui replacing server ip with the IP address of the PaperCut server 8 Under Address for Web Service enter http lt server ip gt 9191 device sharp osa soap name Leveli Copier where Leveli Copier is the name of the device that will appear in PaperCut This may be replaced with a custom name such as a name based on the MFD s physical location Using the same name as the copier s print queue is recommended IMPORTANT Do not use spaces in the device name in the URL Spaces may be represented by using a plus character 9 The timeout value should be set to 30 seconds This defines how long the copier will wait before an error is displayed if the server is down or unavailable 10 Press
47. t 2009 2015 PaperCut Software International Pty Ltd All Rights Reserved 9 of 43 PaperCut Sharp OSA Manual 2015 09 11 If you receive an error like ERROR 5000 Processing is in motion This function cannot be executed then check the display panel of the device and ensure the COPY tab is selected Other tabs may lock parts of the web admin interface 2 5 3 Automatic User Logout optional Users would normally log out of the MFP interface by pressing the logout button If however the user was to forget and walk away from the device an inactivity timer can log the user out instead The default inactivity timeout if enabled is 60 seconds To improve security in line with best practice it is recommended to set this timeout to 30 seconds as follows 1 Login to the copier s web interface as an administrator using web browser e g http copier ip Navigate to User Control Default Settings Tick the Automatic Logout Setting checkbox and select 30 seconds for the timeout Press the Submit button to apply the changes Earlier Sharp models without the above setting can achieve similar behavior by doing the following 1 Loginto the copier s web interface as an administrator using a web browser e g http copier ip 2 Navigate to System Settings Operation Settings Change the 60 sec Auto Clear Setting to 30 seconds Press the Submit button to apply the changes LJ Key Touch Sound at Initia
48. t or Retrieved Print On Device print jobs are charged at the same rate as Copy jobs Copyright 2009 2015 PaperCut Software International Pty Ltd All Rights Reserved 37 of 43 PaperCut Sharp OSA Manual 2015 09 11 8 FAQ amp Troubleshooting The External Accounting Application menu is not listed in the copier interface This may indicate that the OSA option is not enabled on the device OSA is an optional add on provided by Sharp Please contact your hardware vendor to have this option enabled What is the IP address of my PaperCut Server Use operating system command line tools such as ipconfig or ifconfig to determine this Can use a hostname rather than an IP address in the URL s when configuring the External Account Application options Using a hostnames relies on the MFD using your DNS and ensuring that your DNS is correctly configured The quickest failsafe option is to use the server s IP If you have advanced networking skills you may wish to investigate using a hostname Why is the error Could not access accounting server Contact your administrator displayed after first configuration This can be caused by inputting an incorrect IP address incorrect DNS entry or incorrect URL during configuration Please make sure that there are also no spaces or similar characters in the URL The PaperCut start screen does not display after reboot the device There are two common causes of this proble
49. the External Account Control option to Enable External Account Control Enable Server 1 Enable Application Name PaperCut Up to 36 characters Address for Application Ul http 192 168 1 56 9191 device sharp_osa3 ui Address for Web Service http 192 168 1 56 9191 device sharp_osa3 soap name Levell Copier Timeout 30 seconds 1 60 6 Enable the checkbox titled Enable Authentication by External Server or Set 10 11 Authentication Server Server 1 Enter PaperCut in the Application Name field Under Address for Application UI enter http lt server ip gt 9191 device sharp osa3 ui replacing server ip with the IP address of the PaperCut server Under Address for Web Service enter http lt server ip gt 9191 device sharp osa3 soap name Level1 Copier where Leveli Copier is the name of the device that will appear in PaperCut This may be replaced with a custom name such as a name based on the MFD s physical location Using the same name as the copier s print queue is recommended IMPORTANT Do not use spaces in the device name in the URL Spaces may be represented by using a plus character The timeout value should be set to 30 seconds This defines how long the copier will wait before an error is displayed if the server is down or unavailable Press Submit and then press Reboot Now The reboot process will take 30 seconds to 1 minute Copyrigh
50. ting e FTP also called FTP pull printing Jobs retrieved from MFP s hard disk PaperCut MF version 10 5 and later supports tracking of USB print jobs FTP pull print jobs SMB pull print jobs and retrieved print jobs 7 1 Enabling On Device Printing All unrestricted PaperCut users are allowed to perform on device printing Users can be given unrestricted rights by going to the PaperCut administration interface Users tab selecting the user going to the User Details tab and un checking the Restricted checkbox In addition a PaperCut Sharp device can be configured to allow all users to perform on device printing This can be done by going to the PaperCut administration interface Devices tab selecting the device then going to the Config Editor tab and setting ext device sharp osa allow on device print for restricted users to Y However if restricted users are allowed on device printing they may overrun their account as on device printing cannot be blocked once the user is logged in As a measure of security users with zero or negative balance can be prevented from logging into the device in the first place to do so enable tracking of all of copying scanning and faxing and set a page price for each greater than zero 7 2 Tracking On Device Printing On device print jobs are tracked in the device s job log as Copy jobs They can be distinguished from regular print jobs by the comment USB Print SMB Print FTP Prin
51. tional Pty Ltd All Rights Reserved 21 of 43 PaperCut Sharp OSA Manual 2015 09 11 4 Configuration After completing the Installation section and registering the device with PaperCut it will have been configured with reasonable default settings that are suitable for most environments This section covers how to change the default settings All the following settings are available via the device s Summary tab in the PaperCut administration interface 4 1 Device Function The device function setting under External Device Settings defines which functions will be available on the device and how it will be used Not all function settings are supported on all devices Device function e g copy print release etc Track amp control copying Page cost 0 10 simple 7 Track amp control scan ning 7 Track amp control faxing 7 Enable print release Each device function is discussed in the following table Device Function Description Track amp control copying The device will track walk up off the glass copying and on device printing Track amp control scanning The device will track scanning such as scan to email or scan to file Track amp control faxing The device will track the sending of faxes Enable release station The device will act as a print release station 4 2 Authentication Methods PaperCut supports a number of different ways to authenticate users who walk up to the devices to perform copyi
52. tomizing the Application Logo 5 3 1 Sharp OSA 3 Customizing the header logo and colors The green header of each screen of the embedded application can be replaced with a custom logo and custom header colors For the logo place a PNG image named logo png not higher than 45 pixels and not wider than 200 pixels into a directory called server custom web device sharp in PaperCut s installation directory If the subdirectory Copyright 2009 2015 PaperCut Software International Pty Ltd All Rights Reserved 29 of 43 PaperCut Sharp OSA Manual 2015 09 11 device and or the directory sharp contained therein do not exist under server custom web then create them first The header colors are defined in the Advanced Config tab in the device details screen see Config Editor The options to change are e ext device sharp osa header color the background color type DEFAULT for the default setting of dark green ext device sharp osa header textcolor the text color type DEFAULT for the default setting of white The colors are specified using the hexadecimal web HTML notation KRRGGBB where is the red component GG is the green component and BB is the blue component 5 3 2 Earlier Sharp OSA versions Customizing the welcome screen logo On power on the Sharp device displays PaperCut s logo on the welcome screen This image can be replaced with another image In order to do so a GIF fi
53. two reasons 1 To ensure that the embedded application is working as expected 2 familiarize yourself with the features and functionality of PaperCut and the embedded application This section outlines four test scenarios that are applicable for most organizations Please complete all the test scenarios relevant for your site 3 1 Test Preparation To complete these tests it is recommended to use two test users so that each can be configured differently These users are testusersimple is used to perform basic copier monitoring and control and to perform print release tests e testuseradvanced is used to perform copier monitoring and control with the account selection enabled i e to charge copying to accounts departments cost centers etc To setup these users in PaperCut 1 Create the testusersimple and testuseradvanced users in your Active Directory or LDAP directory 2 Loginto the PaperCut s admin web interface 3 Gotothe Options gt User Group sync page and press Sync Now 4 Oncethe sync is complete the users will be added to PaperCut The next step is to configure the users To configure testusersimple 1 In PaperCut select the Users tab 2 Select the testusersimple user 3 Set the user s balance to 50 00 and verify the account is set to Restricted Account Details To set the user s balance enter the Value here To adjust the amount select th
54. ues will not be used at your site To perform print release testing a hold release queue must be enabled 1 In PaperCut select the Printers tab 2 Selecta printer that will be used for testing 3 Enable the Hold release queue option Copyright 2009 2015 PaperCut Software International Pty Ltd All Rights Reserved 17 of 43 PaperCut Sharp OSA Manual 2015 09 11 Enable hold release queue Release mode User release xl 4 Press OK Apply to save the changes All printing to this queue will now be held until released by a user The photocopier device must also be enabled as a Print Release Station In PaperCut select the Devices tab Select the MFD device Under Device function tick Enable print release Select the print queue that was enabled for hold release above The device will E allow jobs selected queues released Enable print release Displays jobs for release from selected queues aragom SHARP MX C311 PS E aragormHP CM 3530 MFP aragomikyocera 250ci E aragom Lexmark C790 Series P53 E aragorniLexmark 1654 5 Press OK to save 6 Login to a computer workstation as testusersimple 7 Print a few jobs to the print queue that was configured above The jobs will be held in the hold release queue 8 Confirmed that the jobs are held by checking that the jobs are listed in the Printers Jobs Pen
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