to the Qolsys IQ User Manual
Contents
1. Please enter pass code Confirm Dass Eol Please confirm pass code Expiry Date 01 01 3000 ee Add User individual pass codes for those who access your system QUALITY OF SY FIND IT Golmyes AUTO UPDATE N ALARM COM When you make a change to a user it will automatically update the information on your Alarm com account If you make a change to a user on your Alarm com portal it will automatically update the information on your IQ Panel CODE TYPES You can create users in the following categories Master Access panel functions as well as system settings User Access panel functions but NOT system settings Guest Used to give access to those users who will only use the panel on a temporary basis QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 25 OF 30 Last updated 6 3 14 All rights reserved N QUALITY OF 3Y HELP FIND IT The second icon in the footer is Help Goimys gt HELP APP The Help app is divided into four sections Video tutorials FAQs Contact Us and Documentation VIDEO TUTORIALS Name Adjusting Sounds Company Arming the IQ Panel Company 2 Cellular Failure Company i Cellular Connection Company lt gt 00 00 50 The built in library of video tutorials includes video instructions on common questions like User Codes and Connecting Wi Fi To watch a video select th2. and you will see a page displaying all the sensor details This includes the sensor name chime type and whether voice prompts should be on or off Sensor Name Frontdoor w Voice Prompts oe i Ka Save Make any changes you like and click save to exit FIND IT Golnys CUSTOM TEXT TO SPEECH P p A s i a F A Because the IQ Panel uses an Android operating system it can read almost any name and speak it when the sensor is opened Customize your system with specific names like Megan s Upstairs Window To customize a sensor name select Custom Description under Sensor Name Custom Description Megans upstairs window QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 21 OF 30 Last updated 6 3 14 All rights reserved SYSTEM SETTINGS Yolsys SYSTEM SETTINGS FIND IT From the home page press Settings and then System Settings Goins SYSTEM SETTINGS Access your basic system settings like Wi Fi sound and display settings Wireless Settings 1 Sound 3 Brightness SD Card baa Wireless Settings View your current network or connect to new ones Sound Adjust the sound settings for your panel Brightness Change the panel s brightness SD Card See whether the panel detects an SD Card and safely eject that SD Card when you are done using it QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 22 O
3. Image Sensor Activated a Exit Sound On Entry Delay On Dad Back BYPASS Bypass sensors easily by checking the buttons next to the sensor name on the right side of the screen The panel even shows you the status of each device for easy reference ARM STAY Arming in Stay mode indicates that people will remain inside the home while the system is armed Devices such as the IQ Motion and the Image Sensor may not be activated in this mode We encourage users to activate this regularly especially as they retire for the evening ARM AWAY Arming in Away mode indicates that the home will be vacant while the system is armed All devices including the IQ Motion and the Image Sensor will be activated in this mode We encourage users to activate this whenever they leave the home QUALITY OF ay FIND IT Goimy ARMING OPTIONS EXIT SOUNDS The panel beeps as the arming timer counts down You can silence these beeps before you choose an arming type ENTRY DELAY The panel will give you time to disarm once a delay door has been opened Turn this off with a touch COUNTDOWN TIMER When you arm Away a timer will appear giving you time to leave the home before the system is activated Arming NEED MORE TIME Extend your countdown timer for Away mode arming by touching the 60 button QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 9 OF 30 Last
4. help bar The home page displays the most important and most frequently used Apps It allows the user to arm or disarm the security system monitor the overall status of the system view weather time and date information and execute various security home control and other functions of the system Header or Status Bar Primary User Interface PRESS TO ARM WEATHER Home Control Footer or Help Bar ings n Contact Us 7 TOUCHSCREEN ALERTS UPGRADE SERVICES 2 TOUCHSCREEN ALERTS UPGRADE SERVICES In an emergency you need an The IQ Panel uses a common alerts The IQ Panel is always improving immediate response to your touch system to draw your attention to As new features are developed they so we built the IQ Panel with a 7 various items When you see the may be made available to you RESISTIVE TOUCH screen soit alert touch the screen to find out Contact your security provider for even works with gloves fingernails what information is being shared details etc QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 7 OF 30 Last updated 6 3 14 All rights reserved IQ PANEL HEADER STATUS BAR Yolsys STATUS TYPES amp COLOR CODES STATUS The header bar is color coded based on system status and shows the date time and current status The green header is labeled System Ready Disarmed and indicates that all of the status sensors are closed and the system is ready to be armed If you want t
5. in the preview pane Press Start Photo Frame to test STEP 9 Remove the SD Card from the back of the panel QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 18 OF 30 Last updated 6 3 14 All rights reserved SOUND SETTINGS Jolsys SOUND SETTINGS FIND IT The sound settings are located within Apps or inside panel settings r OR SOUND Change the way the panel makes noise The IQ Panels sound settings are completely customizable To edit your sound preferences tap the Sound icon located in Settings or inside the Apps folder on the home screen The following can be toggled on or off individually for sensors the panel or SPEAKER safety sensors Panel voices verbal commands and announcements Panel chimes beeps tones etc The panel sounds will emit from the ee f speaker on the left side of the screen Aaster volume for panel speakers Edit cames Customize sounds for Individual senso Dedicated ICE SETTING panel All Voices sounds Allowing panel to vocalize actions for sensors system notifications and safety sensors Is Enabled speaker Sensors ms 3 Use panel voice to report sensor actions Panel Use panel voice to report system notifications o Safety Sensors 2 MASTER VO LUME Use panel voice to report Safety sensor actions HIME SETTINGS al nines iv Selecting Volume allows you to ving panel to emit chimes for sensors system notifications and safety sensors Is
6. located in Santa Clara County California to resolve any disputes arising under or in connection with this Agreement with venue in Santa Clara County California H Acknowledgment You acknowledge that You have read and understand this agreement and agree to be bound by its terms You further agree that this agreement is the complete and exclusive statement of the agreement between You and Qolsys and supersedes any proposal or prior agreement oral or written and any other communication relating to the subject matter of this agreement Intended use Use the Product for its intended use only refer to the data sheet and user documentation Any use other than the Product s intended use will void any applicable warranties For the latest Product information contact your local vendor or visit us online at www golsys com J FCC compliance Changes or modifications not expressly approved by Qolsys can void the user s authority to operate the Product This Product has been tested and found to comply with FCC Rules This Product generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this Product does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is e
7. sensor without triggering the chime SENSOR LOCATIONS The following could be great areas of the home to place a safety sensor Pool gate Garage door Home office Toddler bedroom door Gun safe Medicine cabinet Tool shed Utility room Cleaning supply closet QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 16 OF 30 Last updated 6 3 14 All rights reserved PHOTO FRAME Yolsys PHOTO FRAME FIND IT Press Apps and then select Photo Frame PHOTO FRAME SCREENSAVER You can turn your IQ Panel into a digital photo frame with pre loaded images or your own pictures This not only disguises it in your home but adds to your decor When you open the Photo Frame app you will see thumbnails of the images saved in the panel as well as buttons to play slideshow now edit your settings and load new images PREVIEW Select an image to view or a Start Photo Frame To preview a photo touch the picture from the photo frame app It will expand to full screen To exit touch the screen again wn AAEN Help Contact Us Tapping the Settings icon will allow you to access settings to customize your photo frame experience with preferences like duration and effects TRANSITION EFFECTS Duration Each photo frame image will display for 5 seconds Effect Dissolve between photo frame Images Shuffle Randomly sort photo frame images DISPLAY OPTIONS J 1 9 Display Type When touchs
8. settings are found inside Settings under System Settings WIRELESS SETTINGS Connecting to a local Wi Fi network will allow a wide variety of features and benefits Wi Fi Wi Fi Settings To connect to your Wi Fi follow the steps below Re Press Settings Enter your master code Select System Settings h Wireless Settings Select Wireless Settings Wi Fi Settings elect nao Select Wi Fi Settings and choose your network from the list Enter your network password if required QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 24 OF 30 Last updated 6 3 14 All rights reserved FIND IT Golnye N QUALITY OF 3Y A USERS Access User Management in the Settings USERS Add delete or edit the names access level and User Management SYSTEM READY DISARMED Sun 03 49 PM Name Type Expiry Date Admin Master 01 01 3000 Duress User 01 01 3000 Add lea The IQ Panel allows different users to operate the system Each user has a unique user code so that the IQ Panel can track who logs into and out of the system To access User Management press the Settings button and enter your master code Then tap User Management Users have the option to add edit or delete users by pushing the corresponding buttons on the screen Make the desired changes and tap Save to exit Add User SYSTEM READY DISARMED Pass code Thu 02 52 PM
9. the intrusion security system on the IQ Panel Safety sensors provide warning information via voice prompts and or chimes The warning notifications will be announced anytime that a safety sensor is opened or closed or motion detected for motion sensors Safety sensors are defined at the time of installation Contact Us The Safety Sensor app allows the user to manage safety sensor behaviors Functions are provided to Disable turn off the warning notifications Quick Access temporarily turn off the warning voice prompts and chimes and to Enable turn on the warning notifications The right side of the display includes a list of all of the safety sensors by name and their respective status information open closed or active The right side of the display contains the safety sensor control functions HOW TO DISABLE SAFETY SENSORS To turn off all of the safety sensor voice prompts and chimes press the Deactivate button on the left side of the display then enter your user code to authorize Once disabled safety sensors will not chime or set off the alarm QUALITY OF SY FIND IT Qicisys d ARMED ALARM If a safety sensor is opened while the system is armed then the intrusion alarm will not trip and the system will remain in the Armed state QUICK ACCESS Need to access a safety sensor Open the Safety Sensor app and press Quick Access You will have 300 seconds to open and close the
10. Enabled control the panels master volume To adjust touch the bar on the slider and move it from left to right Sensors Use panel chimes to report sensor actions Panel ito Use panel chimes to report system notifications 5a tety Sensors chimes to report safety sensor actions a All Trouble Beeps liowing panel to emit trouble chimes for sensors and panel Is Enabled Sense Pu EE Emitting chime periodically when a sensor reports a low battery Is Enabled Sensor Tamper Beeps Emitting chime pertodically when a sensor reports tampering Is Enabled Panel Tamper Beeps Emitting chime periodically when the panel reports tampering Is Enabled Edit Trouble Beep Chimes Customize Trouble Beep Chimes Trouble Beeps Timeout Emit trouble beeps every 3 minutes QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 19 OF 30 Last updated 6 3 14 All rights reserved SETTINGS Xolsys SETTINGS FIND IT The first icon in the footer help section is Settings Goimyn SETTINGS Inside settings youll access a variety of options to customize the panels interface and abilities to your location and situation A code is required to access this part of the system Users have the ability to adjust various settings to customize their experience To access this area you will need to enter your master code Please enter user code ee j 2 ABC 3 DEF 5 KL 6 MNO a 7 In order to access the syst
11. F 30 Last updated 6 3 14 All rights reserved SYSTEM TESTS Yolsys SYSTEM TESTS FIND IT Press Settings and select System Tests Golnys SYSTEM TESTS Test your panels systems to ensure everything is running accurately PAN W The panel provides a variety of different tests you can use to make sure everything is communicating accurately and effectively Wi Fi Test Sensor Test You should test your system weekly Contact your security provider who will provide you with details on how to perform your tests WI FI TEST SENSOR TEST Test Name Test Result Test Time No ID Name Result Last Run Time E oS j Wifi Pass 29 07 2012 10 41 56 AM ETE 4810A3 FrontDoor Excellent 29 07 2012 10 49 41 AN 0457A5 KeyFob Excellent 29 07 2012 10 49 48 AN DC60A8 garagetilt Excellent 29 07 2012 10 49 59 AM 1C02A0 GarageDoor Poor 29 07 2012 10 50 16 AM E _ press tamper or trip the sensor Test your Wi Fi connection to ensure its working properly Performing a sensor test should be done regularly We Please note The test will check the panels connection to your recommend at least once per week to ensure you catch network or router but will NOT verify if the router has internet any issues before they become problems connectivity QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 23 OF 30 Last updated 6 3 14 All rights reserved WIRELESS SETTINGS WIRELESS SETTINGS Wi Fi
12. IAL AND PROPRIETARY PAGE 10 OF 30 Last updated 6 3 14 All rights reserved WEATHER Yolsys WEATHER FIND IT The second icon on the home screen is for weather Goimyes TODAY S FORECAST Today s forecast is displayed on the weather icon with a graphical representation of expected precipitation as well as the High and Low temperatures for the day PRECIPITATION LOCATION The forecasted precipitation will be depicted visually on the panel and will change based on the day s outlook e S SUNNY PARTLY SUNNY MOSTLYSUNNY MOSTLY CLOUDY Os i _ FO G n ia mn Your weather reporting is based on your location which is set by your A dealer When the IQ Panel is installed FOG CLOUDY RAIN STORMY your dealer indicates your zip code in your Alarm com account m jiyi 4 M Te FORECAST SNOW SLEET ICE DUST HAZE Extended Forecast Today Tuesday Wednesday Thursday F A e A gt a _ Poa DAY FORECAST Partly Cloudy Partly Cloudy Partly Cloudy Partly Cloudy AN at oe ee If you touch the weather icon you will High High High High 57 F 55 F 61 F 63 F Low Low Low Low get a four day weather forecast bd Contact Us QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 11 OF 30 Last updated 6 3 14 All rights reserved CAMERA VIDEO Yolsys CAMERA VIDEO FIND IT The third icon on the home screen is Camera Video app Cicki aN CAMERA VIDEO APP The Camera Video app is used to access both the IQ Ca
13. Panel Camera Header Status Bar Primary User Interface Footer Help bar Emergency Button Home Button Microphone BACK Mounting holes T Cooling Vents Mounting plate SD Card Slot Two Way Voice Speaker Panel Sounds Speaker Rear access Siren QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 3 OF 30 Last updated 6 3 14 All rights reserved IQ PANEL EMERGENCY BUTTON Yolsys EMERGENCY BUTTON FIND IT Below the 7 Touchscreen are two buttons Emergency and Home Biches The Emergency Button is marked with a sign This button can be pressed at any time regardless of the panel s status or the page currently displayed on the screen When pressed the panel will display the emergency services page with access to police fire and medical emergency alarms WHOOPS PRESS FOR POLICE PRESS FOR FIRE PRESS FOR MEDICAL If you press the emergency button by mistake simply tap the Home button or click Back to return to the previous page EMERGENCY TYPE SILENCE SIREN On medical and fire emergencies you can silence the siren by pressing the green button Select the icon that represents your CANCEL REQUEST emergency type As soon as you tap the icon the siren will sound and an emergency sent message will appear To cancel an emergency request press the cancel button For security purposes you will be required to enter a valid user code Police Emergency Sen
14. X olsys QUALITY OF LIFE IA Ko Su PRESS TO ARM WEATHER CAMERA VIDEO j j gt A F i Home Control Apps m T Settings Help Contact Us ABOUT THIS DOCUMENT CERTIFICATION This document describes the User Interfaces and controls for the Qolsys home control and automation system The Home Control system is a centralized smart LCD control panel IQPanel that enables and simplifies home security home control c us energy management home healthcare and other services The smart Control Panel uses wireless technology to communicate with a broad set of wireless peripherals Document IQPANEL UM 06 14 and sensors The panel can also communicate with a centralized Service Provider iz Revision Date 6 3 14 system smart phone or a remote system via cellular wireless or broadband Qolsys Part QS 9004 VRZ technologies The panel is accessible via an easy to use touch screen interface as well Software Version 1 3 4 as from any web browser or smart phone The control panel platform uses an ARM processor and Android operating system Intertek Conforms to UL Std 1023 985 amp 1635 Certified to ULC Std C1023 amp S545 Qolsys Inc proprietary Reproduction without permission is not permitted IQ PANEL INTRODUCTION Yolsys ALL IN ONE ALWAYS CONNECTED ase yi POO RB Pee OE Fes CONGRATULATIONS Wed like to thank you for making the decision to purchase the IQ Panel We hope youll enjoy u
15. a real emergency If the emergency alarm is accidentally activated then quickly enter the disarm pass code which will then cancel the alarm This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada IMPORTANT Changes or m
16. cks UnLock All Locks Devices Current Temperature Contact Us 13 5 O F 67 0 Door Locks See the current status of each lock send lock or unlock commands Thermostat Z Wave Status See the status of all your Z Wave sensors Li ghts on off Usage in Status Watts Hour 2S Thermostat See the current temperature adjust target temps as desired switch from heat to cool auto or off Smart Socket F Other Z Wave Devices Control light modules from the IQ Panel turns lights on or off as needed Smart Socket cman Control each side of the BairotherZWave aa devices with the panel and operate their SEEM functions from this Sgn yee ioe whos on section smart socket see current energy usage 10 07 AM February 03 rr 2014 r Unlock All Doors Sends an unlock x T command to all doors Door Locks QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 14 OF 30 Last updated 6 3 14 All rights reserved Lock All Doors Sends a lock command to all doors APPS Jolsys APPLICATIONS FIND IT The third icon on the second row is Apps Goinys APPS Since the IQ Panel is built on the Android operating system you have access to a variety of useful applications and more to come as they are developed CLEAN SCREEN Pressing this will completely deactivate the touchscreen for 30 seconds giving you time to clean it off Press the home but
17. creen Is Inactive the display Is PhotoFrame Photo Frame Start Time map QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 17 OF 30 Last updated 6 3 14 All rights reserved PHOTO FRAME Yolsys ADDING YOUR OWN PHOTOS TO PHOTO FRAME FIND IT Insert an SD Card into your computer We recommend using Gotmye s ST E P 1 a class 4 or higher SDHC card with 4gb 16gb storage space Copy the images you want on your panel onto the SD Card Please note the requirements for your photos STEP 2 Less than 1MB each pP Safely eject the SD Card from your computer Once you are done with the SD Card STEP 3 y SJ Y p y you need to safely remove it REMOVING THE SD CARD Sf J Insert the SD Card into the slot on the left side of the IQ Panel From the home screen Re Do not insert SD Card into panel if power is off touch Settings Enter your user code Touch System Settings Touch SD Card Insert card with the label facing you Wireless Settings Sound STEP 5 Touch Apps Brightness Touch Photo Frame Date amp time a STEP 6 yf aA Touch Load from SD Card Touch Unmount SD Card STEP 8 Choose one of the following options Replace deletes the existing photos and saves the new ones in their place Add adds your new photos to the ones already on the panel qd Unmount SD card Once the photos are loaded they will appear
18. e Video Tutorials tab and press View FAQs FAQS What should I do in the event of a false alarm How do I arm my system when I m staying at home Your system can be armed in two ways Stay and Away In Stay mode only amp your doors and windows will be activated but not your motion senso s or Image Sensors To do this press Arm and then select Arm stay Before you arm be sure FAQs m you select any additional options like Exit Sound and Entry Delay eee The panel also has a tab with frequently asked questions that allow a user to find What is the Exit Sound option i an answer the most common questions How do I arm my system when I m leaving l l l l To access these questions tap the The IQ Panel displays a long list of common questions and their answers Help icon and select FAQs The questions appear in a list and can be expanded by touching the arrow o the left QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 26 OF 30 Last updated 6 3 14 All rights reserved CONTACT US QUALITY OF SY CONTACT US FIND IT Select the Contact Us icon in the bottom right corner icisys CONTACT US An easy way to get contact information for your security provider Touching this icon will bring you to a page with your providers contact information CONTACT US The message center tab holds messages from your security provider To dism
19. e found at the following website National Fire Protection Association http www nfpa org categoryList asp categoryID 1979 United States Fire Administration https apps usfa fema gov publications or via other equivalent agencies Warning This System cannot call the local police station directly all Police Panic Alarms and Intrusion Alarms will be sent to the dealer authorized central monitoring station who will then handle calling the local police as necessary The Product cannot be configured to call the local police station Warning This System cannot call the local fire station directly all Fire Panic Alarms and Fire Detection Alarms will be sent to the dealer authorized central monitoring station who will then handle calling the local Fire Department as necessary The Product cannot be configured to call the local Fire Department Warning This System cannot call the local medical emergency personnel directly all Medical Panic Alarms will be sent to the dealer authorized central monitoring station who will then handle calling the local medical emergency personnel often 911 personnel as necessary The Product cannot be configured to call the local medical emergency personnel nor local 911 services Warning The terminal block that is mounted inside the Product has 8 connectors for wires Only the DC power input connections are currently in use labeled DCIN and DCIN The other connectors are for future usage There are t
20. easily accessible Cause of FAR User fails to exit premise before exit delay timer expires while trying to arm system in Away Mode Prevention Listen to exit beeps and last 10 second voice countdown if running out of time then either press the Extend button to extend the exit delay or press cancel and then start the rearming process again once you are ready to leave the premises Cause of FAR User opens a door but fails to close the door before the exit delay timer expires while trying to arm system in Away Mode thus causing an exit fault and alarm condition Prevention Be careful to close the door tightly upon exit during the arming process If an exit fault alarm does occur then quickly reenter the home and disarm the alarm Cause of FAR Erroneous fire detection alarm from sensor Prevention During installation system can be set to require two fire sensor detections prior to generating central monitoring station fire alarm note a local fire alarm will still sound to alert the homeowner Cause of FAR Erroneous Carbon Monoxide detection alarm from sensor Prevention During installation system can be set to require two Carbon Monoxide sensor detections prior to generating central monitoring station gas leak alarm note a local fire alarm will still sound to alert the homeowner Cause of FAR Erroneous user fire medical or police panic alarm generated Prevention Do not press the Emergency button unless there is
21. em settings S B Tuv 9 wea you ll need to enter the MASTER T a CODE on the account To add edit or delete user codes select User Management in Settings Cancel While the account can have many USER SETTINGS REQUIRES MASTER CODE different codes only the master code Note Some features and settings are only accessible if your security provider has permission to adjust system allows it so you may see some greyed out Your security provider will be settings happy to change these settings for you L System Settings User Management System Tests Photo Frame Settings For security purposes the default master code should be changed when i the system has been installed in your r m home DEFAULT CODE gt Pio ns pera Edit Sensor Z Wave Settings Z Wave Devices Siren anc DEFAULT MASTER CODE 1234 QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 20 OF 30 Last updated 6 3 14 All rights reserved DNS Sse X olsys QUALITY OF LIFE EDIT SENSOR Edit the name and behavior of a sensor in the system EDIT SENSOR Change the name of individual sensors Type Name Group Ghime Type Door Window Front Door 10 Entry Exit Chime 1 Delay Motion Hallway 17 Away Motion Instant Motion Detector Motion instant 15 Stay Instant None Motion 17 Away Instant Motion Page 1 of 3 Page Down To edit a sensor click on the edit button on the right side of the sensor list
22. ent Important This software license agreement Agreement is a legal agreement between Qolsys and You Read the following terms and conditions before installing or using the software installed on the Product the Software This agreement provides a license from Qolsys to use the Software on the Product It also contains warranty information disclaimers and liability limitations Installing and or using the Software confirms Your agreement to be bound by these terms and conditions If You do not agree with these terms and conditions do not install or use the Software or if already installed immediately cease all use of the Software C License Qolsys grants You a personal non transferable and non exclusive right and license to use the object code of its Software on the single Product on which it was provided provided that you do not and do not allow any third party to copy modify create a derivative work from reverse engineer reverse assemble or otherwise attempt to discover any source code sell assign sublicense grant a security interest in or otherwise transfer any right in the Software You agree not to modify the Software in any manner or form nor to use modified versions of the Software D Term This Agreement is effective until terminated You may terminate this Agreement by ceasing use of the Software Qolsys may terminate this Agreement if You breach any of these terms and conditions Upon termination of this Agreement f
23. es Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 30 OF 30 Last updated 6 3 14 All rights reserved
24. he Medical panic button touching silent triggers a silent alarm Medical Emergency Sent E SILENT requires PRESS FOR MEDICAL When the alarm is going off you can cancel it passcode or silence it until authorities arrive When you press the Emergency Button the Emergency Panic screen appears Touching any of the buttons will trigger an alarm manually The alarm will sound until you touch cancel Please enter user code Note Touching cancel requires your user code and will cancel the alarm reported to your security provider The alarm will sound until you touch cancel or touch silence siren Note Touching cancel requires your user code and will cancel the fire alarm reported to your security provider Please enter user code Medical Emergency Sent If you create a silent alarm only the cancel button appears Touching it requires your user code and will cancel the alarm reported to your security provider QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 6 OF 30 Last updated 6 3 14 All rights reserved IQ PANEL HOME SCREEN OVERVIEW Yolsys HOME SCREEN FIND IT The home page is the primary page shown on the IQ Panel It is the first page Cicisys the user will see and it is the default page when the user pushes the home button on the panel Itis divided into three sections The header status bar the primary user interface and the footer
25. he monitoring station has been made MEDICAL z When a customer presses their IQ Pendant or indicates a Built in Medical emergency from the IQ Panel Microphone The alarm sounds with the Medical siren and then activates the Two Way Voice microphone and speaker if available e D Two Way In the event of a false alarm press disarm and enter your user code If your Voice system is monitored be ready to provide your verbal password to your Speaker security provider s monitoring agent if they contact you If you are unable to provide the correct verbal passcode the authorities may be contacted QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 5 OF 30 Last updated 6 3 14 All rights reserved EMERGENCY PANIC N QUALITY OF SY EMERGENCY PANIC PRESS FOR POLICE PRESS FOR FIRE PRESS FOR MEDICAL mep POLICE Police Emergency Sent An Intrusion alarm is triggered when you touch the Police panic button touching silent triggers a silent alarm For your security once a police siren has been triggered it cannot be silenced without a passcode lt SILENT PRESS FOR POLICE A Fire alarm is triggered when you touch the Fire panic button Fire Emergency Sent Note There is no Silent function on the button itself but once you PRESS FOR FIRE touch it you can silence it MEDICAL A Medical alarm is triggered when you touch t
26. he whole list use the Page Up and Page Down buttons to see the entire list To see the history for a specific sensor click View ACKNOWLEDGE ALERTS Alerts are messages about tampered sensors low batteries and failed communications The total number of unacknowledged Alerts messages 10 22 AM Jul 08 2 appears in the red bubble counter on this tab The user may acknowledge Acknowledge a single alert by tapping each message separately which will then eliminate the message from the the check box to the left Acknowledge list all the alerts by tapping the check box at the top of the table ALARMS Alarms lists all unacknowledged messages about alarm events HISTORY FILTER The last tab displays a history for all sensor activity connected to the IQ Panel The system will store up to 100 events in the history listing You can view specific results by touching the Filter button QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 13 OF 30 Last updated 6 3 14 All rights reserved HOME CONTROL Yolsys HOME CONTROL FIND IT The second icon on the second row is Home Control HOME CONTROL Control your home automation devices from the panel s interface CURRENT STATUS Bevice Name Ma nutacturer 7 ea Z Wave Status Thermostats Smart Sockets Door Locks a Front Door Kwikset k Light ts Thermostat 1 Radio Thermostat T Main Hali Light c E Other Z Wave Lock All Lo
27. iss a message touch the box to the left of the date and time MESSAGE CENTERZ Acknowledge Page Up QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 27 OF 30 Last updated 6 3 14 All rights reserved A QUALITY OF SY LEGAL This document is subject to change without notice Quality of Life Systems Qolsys assumes no responsibility for errors or omissions and disclaims any liabilities and losses experienced as a result of using this document For the most recent documentation contact your local vendor or visit us online at www golsys com This document may contain images or information used in normal operations of the IQPanel the Product These may include fictitious names of people and companies Any similarity to actual names and addresses of businesses or persons is coincidental A Trademarks and patents Qolsys the QPanel name and the Qolsys logo are trademarks of Qolsys Inc You agree that all of Qolsyss trademarks trade names service marks and other Qolsys logos and brand features and product and service names are trademarks and the property of Qolsys Inc the Qolsys Marks Without Qolsys s prior permission you agree not to display or use in any manner the Qolsys Marks Trade names used herein may be trademarks or registered trademarks of the manufacturers or sellers of the respective products This Product and the use of this Product may be covered by one or more patents B Software license Agreem
28. mera as well as up to 5 Image Sensors learned into your panel Disarm Photos Image Sensors Alarm Videos Bad Contact Us DISARM PHOTOS The IQ Panel will automatically take a photo every time a user attempts to disarm the panel The 20 most recent images are saved in the camera app under Disarm Photos and also store the date time and whether the code used was valid IMAGE SENSOR The IQ Panel can support up to 5 Image Sensors When pictures are taken they will be saved and can be viewed from this app QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 12 OF 30 Last updated 6 3 14 All rights reserved STATUS Jolsys STATUS FIND IT The first icon on the second row is Status Qoimys STATUS APP The Status app is divided into four sections Current Status Alerts Alarms and History CURRENT STATUS lt ALERTS NO Name Group Status 1 Front Door 10 Entry Exit Closed Delay Hallway Motion 17 Away None Idle 2 Detector Instant Motion instant 15 Stay Instant None Idle Motion ALERTS 17 Away None Idle itant MOGE If the IQ Panel is reporting a new issue mme _ it will display a bubble above the app e i A aa showing the number of new items that Page Down may require your attention CURRENT STATUS The individual security sensors are listed by zone area The status and settings for each of the sensors are shown in a list If more than one page is required for t
29. ncouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the Product and receiver Connect the affected equipment and the Product to separate outlets on different branch circuits Consult the dealer or an experienced radio TV technician for help K WARNINGS Warning Do not connect the Product to an AC receptacle that is controlled by a switch Warning Do not connect the Product to a High Power AC receptacle QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 28 OF 30 Last updated 6 3 14 All rights reserved A QUALITY OF SY LEGAL Cont Warning This Product should be installed in accordance with the National Fire Alarm Code ANSI NFPA 72 National Fire Protection Association Batterymarch Park Quincy MA 02269 Printed information describing proper installation operation testing maintenance evacuation planning and repair service is to be provided with this Product Warning Owners instruction notice The Product is not to be removed by anyone except occupant or certified dealer representative Warning This Product and all sensors associated with it collectively the System should be tested once a week Warning This System must be checked by a qualified technician at least once every three 3 years Warning Users are advised to create their own Fire and Emergency Evacuation plan Information to create a plan can b
30. ng the customer of the unplugged battery The Product will also provide optional trouble beep warnings for the unplugged battery condition The Product warning messages can be viewed on the Security Status Alerts Tab Warning Battery Life Greater than 5 years with use of the Product according to specifications Change the battery after 5 years of service Warning Battery Handling To maximize the life of the battery and for safety reasons the following precautions should be taken Thealuminum foil encasing the battery is delicate and should not be exposed to sharp objects such as knives pins or sharp finger nails The battery should not be exposed to water Do not leave near a heat source This will reduce the working life of the battery QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 29 OF 30 Last updated 6 3 14 All rights reserved A QUALITY OF SY LEGAL Cont Do not short circuit the battery by connecting the positive terminal to the negative terminal High currents can be generated resulting in high temperatures and risking fire and personal injury M FALSE ALARM WARNINGS The following warnings cover the likely potential situations that may cause False Alarms Reports FAR to be generated Cause of FAR User fails to enter proper pass code or enters the wrong pass code while trying to disarm system Prevention Carefully enter your passcode Remember your passcode and or write it down in a safe place that is
31. o know whether your sensors are open or closed touch the Status app on the Home Screen The yellow header is labeled System Not Ready Disarmed and indicates that one or more of the sensors are open Touch this yellow bar to see a list of open sensors The red header is labeled System Armed and indicates the arming type Stay or Away Note When armed the home button and panic button will glow red BACKLIT BUTTONS CHECKING STATUS OUTSIDE THE HOME The panel s Panic and Home buttons also illuminate to show panel status A A L ARMI CoM G o You can also see the status of your home from your Alarm com mobile application or from any web browser by logging into your Alarm com account Available on the App Store Green LED when Red LED when Disarmed Armed T E To save battery life these LED lights will NOT Available on the illuminate if the panel is running on battery only Go to your device and Android Market during a power ou tage search for Alarm com QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 8 OF 30 Last updated 6 3 14 All rights reserved ARMING N ARMING The first icon on the home screen is used for arming and disarming h PRESS TO ARM This coincides with the green System Ready message in the Header Status Bar and indicates the system is currently disarmed ready to arm Touching this icon will produce the various arming options
32. odifications not expressly approved by Qolsys Inc could void the user s authority to operate the equipment This device complies with Industry Canada license exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device CAUTION This equipment complies with radiation exposure limits set forth for uncontrolled environment The antenna s used for this transmitters must be installed to provide a separation distance of at least 20 cm from all persons and must not be collocated or operating in conjunction with any other antenna or transmitter Cet appareil est conforme avec Industrie Canada RSS exemptes de licence standard s Son fonctionnement est soumis aux deux conditions suivantes 1 ce dispositif ne doit pas causer d interferences et 2 cet appareil doit accepter toute interference y compris celles pouvant causer un mauvais fonctionnement de l appareil ATTENTION Cet quipement est conforme aux limites d exposition aux rayonnements d finies pour environnement non controle L antenne s utilis pour cette metteurs doit tre install pour fournir une distance de s paration d au moins 20 cm de toute personne et ne doit pas tre install a proximit ou utilis en conjonction avec une autre antenne ou metteur This device complies with Part 15 of the FCC Rul
33. or any reason You agree to cease use of the Software All provisions of this Agreement relating to i disclaimer of warranties ii limitations on liability remedies and damages and iii Qolsys proprietary rights shall survive termination of this agreement E Limited warranty Please refer to our website www golsys com for the latest Warranty and Return Policy applicable to this product F Limitation of liability Qolsyss sole obligation or liability under this agreement is the repair or replacement of nonconforming Products and or Software according to the limited warranty referenced above In no event will Qolsys be liable for damages whether consequential incidental or indirect nor for loss of data loss of profits or lost savings arising from use or inability to use the Product or Software or documentation even if Qolsys has been advised of the possibility of such damages nor for any claim by any third party G General Any materials provided to You by Qolsys shall not be exported or reexported in violation of any export provisions of the USA or any other applicable jurisdiction Any attempt to sublicense assign or transfer any of the rights duties or obligations hereunder shall be void This Agreement shall be governed by and interpreted under the laws of the State of California United States of America without regard to conflicts of law provisions You hereby consent to the exclusive jurisdiction of the state and federal courts
34. sing it as much as we enjoyed developing it Our name name is Qolsys pronounced kwal siss and stands for Quality Of Life Systems We built our organization on the belief that we can improve the quality of life through innovation and technology This panel is the culmination of 3 years of development and testing and we think you ll love it Its got everything you need in a single easy to use device and because we developed the software using a Google Android operating system we can continue to refine your experience over time with software updates and innovative new devices The IQ Panel is more than just a security panel its a home automation and control platform giving you access and control over what is going on in your home at all times To take full advantage of the power of this amazing device youll want to download the free Alarm com app to your smartphone or tablet This will be your link to your home when you are away keeping you connected and ensuring you have the control you need Weve tried to make the panel easy to use and provide this manual as a reference to help you take advantage of all the features available If you have questions on anything dont hesitate to contact your security or home control provider Welcome to the future The Qolsys team QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 2 OF 30 Last updated 6 3 14 All rights reserved IQ PANEL HARDWARE OVERVIEW Yolsys HARDWARE OVERVIEW FRONT
35. t If your security provider offers 2 Way A voice service you may receive a call WAY from a monitoring agent through your panel s speaker and microphone 2 WAY VOICE QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 4 OF 30 Last updated 6 3 14 All rights reserved ALARM EVENTS DN QUALITY OF SY ALARM EVENTS When the alarm is triggered the IQ Panel will j sound the siren and display a red alarm screen SYSTEM IN ALARM e If your security provider offers monitoring eee ee i A service the panel will automatically contact the monitoring center using the built in cellular gt connection DISARM To disarm touch the screen and enter your passcode POLICE TWO WAY VOICE When the system is armed and the alarm is tripped or the Note that Two Way Voice services are you touch the Police emergency button the alarm sounds only activated after an alarm event and with the Intrusion siren and then activates the Two Way may not be available in all areas or with all Voice microphone and speaker if available security providers FIRE HARDWARE When a Smoke or Carbon Monoxide detector is triggered or someone taps the Fire panic on the IQ Panel The alarm sounds with the Fire siren and then activates the Two Way Voice microphone and speaker if available The built in microphone on the front of the panel and the dedicated Two Way Voice speaker on the side of the panel activate after a connection to t
36. ton to deactivate SAFETY SENSORS Learn sensors into non alarm locations such as pool gates cleaning supply interior doors and other items that pose a safety hazard to family members HISTORY See a complete history of all the panel s sensors and systems Most recent 100 items are displayed ALERTS See what issues the panel may be experiencing PHOTO FRAME Turn your IQ Panel screen into a digital photo frame when its not being used SOUND SETTINGS Adjust the sound settings for every aspect of your IQ Panel ANDROID DEVELOPERS ANDROID OS The IQ Panel is built on Android which allows Qolsys to add Apps developed by our team as well as by others in the Android Developer Community NOTE For security purposes the IQ Panel is not open to the Android Market UPGRADE SERVICES UPGRADE SERVICES Because the IQ Panel is built on the Android platform new application are sure to appear in the future These new apps will appear on your panel using the upgrade services inside in your panel QOLSYS CONFIDENTIAL AND PROPRIETARY PAGE 15 OF 30 Last updated 6 3 14 All rights reserved SAFETY SENSORS N SAFETY SENSORS Safety Sensors are created when the system is installed and can be accessed from the Apps page SAFTEY SENSORS A way to protect specific areas of your home without triggering false alarms Press to Deactivate me Safety sensors function independently from
37. updated 6 3 14 All rights reserved DISARMING Xolsys DISARMING FIND IT The first icon on the home screen changes appearance when the system is ENN armed ARMED When the system is armed whether in Stay or Away mode the icon turns red and appears locked To disarm tap this icon gt gt If a delay door is opened the panel will go into a countdown allowing the COLOR CODED STATUS user time to enter their code without triggering the alarm The camera will take a picture and save the image in the camera app The IQ Panel is designed to make knowing panel status easy When armed the buttons arming button and header bar will all appear red 28 Secs Please enter user code e 1 2 ABc 3 DEF it Ach 5 jkt amp MNO 7 PORS g TUV 9 WXYZ D gt gt kd Clear ea QUICK EXIT DISARM PHOTOS When you disarm the system from the panel the built in IQ Camera will automatically take a photograph and store it in your Camera App along with the date and time the panel was disarmed Note If an invalid user code was IQCAMERA attempted the system will log this as welll QUICK EXIT STAY MODE ONLY Need to grab the paper Let the dog out Head to work early and don t want to wake those asleep When the system is armed press Quick Exit for a 120 second period where you can open doors without deactivating the system QOLSYS CONFIDENT
38. wo additional connectors for the first external sensor labeled EXT1 and EXT1 two additional connectors for the second external sensor labeled EXT2 and EXT2 and finally two additional connectors for an external siren labeled BUZZER and BUZZER L BATTERY INFORMATION amp WARNINGS Main AC DC Supply Converter Voltage Input 100 240V AC DC converter frequency 50 60hz max input current 0 68A Max Voltage output 12V 2A Panel Battery Battery Type Lithium lon Polymer battery Lifetime Power Cycles 300 Power Cycles fully charged to fully discharged state DC voltage 8 4V max battery model number Springpower 704077 max charging current 400mA trickle charge current 50mA max battery capacity in ampere hours 2500maH Warning Battery Capacity Detection The battery will be automatically monitored for low battery capacity Warning messages will be sent to the Product and to the Alarm com Backend informing the customer of the low battery condition this occurs whenever the current battery capacity falls below 30 of the fully charged capacity The Product will also provide optional trouble beep warnings for the low battery conditions The Product warning messages can be viewed on the Security Status Alerts Tab Warning Battery Unplugged Detection The battery will be automatically monitored to detect occurrences of the battery being unplugged Warning messages will be sent to the Product and to the ADC Backend informi
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