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User Manual Internet Banking

1. e book date from to specify the search period The book date from can be up to a maximum of 18 months prior to the current date The book date to is set by default to the current date and cannot be changed to a future date e amount from to specify an amount range The amount till should be greater than or equal to the amount from credit or debit specify whether you want to find credit or debit transactions This is set by default to credit transactions sort order specify how you want the transactions found to be sorted click by book date or interest date click ok to start the search The search results screen will appear This screen displays the transactions that meet the criteria you have specified in the find transactions screen This screen consists of the following two sections The criteria specified in the find transactions screen The overview of transactions sorted by book date The column remarks shows the available details of each transaction On the same line you will see the amount credit or amount debit of the transaction Use the right hand scrollbar to display any transactions that are not visible and click next at the bottom of the screen to open a following screen with transactions if applicable To adjust the criteria for this search action click search To print the list of transactions click the print icon at the top right of the screen F ABN AMRO User Manual Internet Bank
2. T There are no orders ready to be sent e Select the account from which the payment is to be made e Select the beneficiary from the select from address book field if applicable Most of the fields in the to section will be automatically filled in g If you want to add this beneficiary to your address book click add to address book e account number beneficiary enter the beneficiary s account number If the account number concerned is a Postbank account enter a P in front of the number A bank account number consists of nine or ten digits name enter the beneficiary s name The name can consist of up to 24 characters 14 h ABN AMRO User Manual Internet Banking location enter the beneficiary s town or city The name can consist of up to 18 characters amount EUR for a fixed standing order enter the amount you wish to transfer periodically For a variable standing order only rest balance is mandatory Minimum and maximum transfer amount are optional Enter the whole euros in the first box and the eurocents in the second box e g to enter 236 46 enter 236 in the first box and 36 in the second after the decimal comma description enter a reference or description next transfer date the date the order will be processed by the bank Set to the next current date and frequency month by default To change the default date click on date and enter the required future date en
3. Fy q This screen shows the Terms and Conditions relevant for Payment Alerts Read these and agree to them to continue with the setup This section provides an overview with the name address and city of residence of the account holder This section shows all the terms and conditions that apply to ABN AMRO payment alerts Note that you can download and subsequently print the terms and conditions by clicking download I accept the terms and condiotions The check box is unchecked by default e Click the check box e Click back at the bottom of the screen to return to the Payment Alert Summary step 2 of 4 screen e Click ok amp next to confirm that you agree with the ABN AMRO terms and conditions for payment alerts You will be prompted with the Send Payment Alert settings step 4 of 4 screen Your alert settings are only stored if you have used your e dentifier and your instructions have been confirmed Destinations that are not linked to a specific alert will not be stored 46 h ABN AMRO User Manual Internet Banking Payment Alerts Send step 4 of 4 e After clicking ok amp next in the AMRO Payment Alert general terms and conditions step 3 of 4 screen the Send Payment Alert settings step 4 of 4 screen will appear ABN AMRO ASE Send Payment Alerts settings step 4 of 4 July 30 2007 EDY Your d in the screen below To send the req gt payments the
4. Payment orders to be executed later can be viewed in the list of orders not yet executed The overview of standing orders lists all your existing standing orders Ifyour order is not listed here acceptgiro please check the rejected orders overnwdew payments Tips fyou have specified a securities order you can view the execution status new order E i nae Check your account balance to view the latest account status Urgent transter standing order More news and tips are available from Internet Banking 31 h ABN AMRO User Manual Internet Banking Find a transaction Starting point is your personal Internet Banking Welcome page e Choose payments gt overviews gt find transactions from the menu at the left of the screen The Find transactions screen will appear ABN AMRO Find transactions June 9 2006 account number type name l balance value DRAA 1234 56 789 PERSONAL ACCOUNT LBRINKERS HUIGENM 6 413 10 EUR l payments gt new order search criteria oe i aE Poceo mam E fos 200s to fic ps 2006 shell dli eas tom to crectit debt standing orders ihan bic direct debit overview by interest date find transactions download transactions address book investments t my bankproducts digital vault text semices Services my messages ime disclaimer privacy statement sort order f by book date
5. So instead of the Back button use the Internet Banking Navigation Panel at the left of the screen This problem can occur using Microsoft Internet Explorer 5 and 5 5 Service Pack 1 You can download an update from the Microsoft site to solve the problem You should upgrade your browser to version 6 x 5 5 Service Pack 2 or 5 0 Service Pack 2 In Microsoft Internet Explorer click tools extra and then windows update Download and install the relevant update 38 h ABN AMRO User Manual Internet Banking E dentifier error messages and FAQ It could be that you have not inserted your bankcard in the e dentifier correctly Perhaps the slot is dirty Blowing it clean sometimes helps You could also try to clean the chip on your card the golden triangle carefully with a dry cloth If that does not work your card is probably damaged in which case you can request a new one This can be done in person at an ABN AMRO bankshop When you come to the bank bankshop to activate your new bankcard after receipt you can hand in your old one It will take approx 1 week for your new bankcard to arrive If you want to be able to continue using your old card in this period e g for cash withdrawals say so when ordering the new one BATTERY WARNING indicates that the battery is nearly empty If you type C or OK the message CONTACT BANK will appear Type C or OK again to continue You can request a new e dentifier free of charge You can
6. In the overview of pending orders to be sent to the bank you have chosen send all orders As a result the screen Send orders step 2of 3 appears ABN AMRO Send orders step 2 of 3 June 3 2006 f payment orders DRETS arder type account beneficiary name amount execute payments transfer 123 34 56 789 J Doe 250 00 EUR 10 06 2006 new order transfer F999 Smith s mobile phone center 100 00 EUR 10 06 2006 transfer acceptgiro standing order foreign H OVEMIeWS address book e investments t my bankproducts digital vault text serices senices my Messages send orders disclaimer privacy statement Several details of each order type are displayed g If you want to make any adjustments to the orders click back to return to the previous screen To send the orders using the e dentifier e Insert your ABN AMRO card in the e dentifier and key in your PIN on the e dentifier e Enter the red code on the e dentifier and click the OK button on the e dentifier The e dentifier displays a number e Enter the number displayed in the field next to Enter the e dentifier response e Click the OK button at the bottom of the screen The orders will be sent to the bank Should an error occur an error message will appear The following screen Send orders step 3o0f 3 appears when orders have been successfully sent to the bank ABN AMRO tai Ed Send orders step 3 of 3 June 3 2006
7. my messages transaction to i C IBAN C bankcode i account number 2 send orders ee privacy statement 7 T There are no orders ready to be sent You can use the foreign transfers screen to enter a payment to any country and in almost any currency blocked countries excepted The rate charged for a foreign transfer depends on the way the transfer is submitted If your payment meets the criteria set by the European Union you will be charged the national payment rate for your payment e Select the account from which you want to transfer an amount e Select the beneficiary from the select from address book field if applicable Most of the fields in the to section will be automatically filled in g If you want to add this beneficiary to your address book click add to address book e If you want to view additional information about an item click the information i icon e desired type three options available 16 h ABN AMRO User Manual Internet Banking e transaction a cashless transfer in euros or a foreign currency to an account in another country ora cashless transfer in a foreign currency to an account in the Netherlands e cheque a bankers cheque in euros or a foreign currency made out to a beneficiary up to EUR 3000 or an equivalent value This option does not require you to enter a BIC or an account number IBAN These fields are therefore greyed out and cannot be entered e
8. sell indicate whether you want to buy or sell number amount indicate whether you want to sell buy a number of participations or an amount in euros In the case of a number enter the exact number in the participations fields In the case of an amount enter the amount in euros in the EUR field If you want to sell all holdings in this fund click the sell all holdings in this fund option switch transaction clicking the switch option opens a new selection screen in which you select the approriate investment fund 28 h ABN AMRO User Manual Internet Banking You have entered all required fields To send the order to the bank click ok amp send If necessary correct any errors and click ok amp send again To validate this order and enter another one click ok amp new order To validate this order and return to your portfolio click ok amp to portfolio Investment fund orders If you have specified a particular amount and during the execution of your order it appears that after conversion to units you are selling more than ninety percent of your total holdings in the relevant investment fund the entire position will be sold Are you dealing in Giro Investment Funds traded at the Amsterdam Stock Exchange Send your order before 8 40 hrs and it will be executed the same day Executed orders for investment funds become visible in the portfolio and the order status page of Internet Banking during the course of the af
9. t my bankproducts digital vault text semices sernices my messages send orders ap hove the cursor ower the direct debits for more information disclaimer privacy statement E There are no orders ready to be sent By default the overview will show the direct debits of the account at the top of your account selection list e To view the direct debits of another account select that account The overview shows all direct debits executed on the selected account during the last year g Recurrent direct debits are listed at the top of the overview regular direct debits Direct debits executed once only are listed at the bottom of the overview one off direct debits If an account number is no longer debited automatically it will be shown here nevertheless including the last execution date and the total number of direct debits name institution or company name of the beneficiary Move your mouse over the name field to view details of the last execution account the beneficiary s account and the number of times the direct debit was executed during the last year amount the amount of the last direct debit executed last execution the date on which the last direct debit was executed h ABN AMRO User Manual Internet Banking How can check if an order sent has been rejected lf a payment order is not listed in the account balance overview then it will be probably have been rejected by the bank You can check
10. 5 e lt ke oo epsom This screen shows you an overview of your Payment Alerts overview customer B a aA a dashboard account number type name Beppe gt payments 54 88 47 843 PARTICULIERE RE 5 JANSEN 0 00 EUR gt investments gt my bankproducts digital vault receive via payment alerts not set text services Debit transactions not set gt services Credit transactions not set my messages Incoming transaction from a particular party not set Incoming urgent transfer not set send orders access contract disclaimer privacy statement This screen displays which payment alerts are set or not for the selected account number Account number Use this option to select the account number for which you wish to receive payment alerts alert type receive via This section provides an overview of the payment alerts set for the selected account and the given destinations Balance above below You will be sent an alert if your balance falls below or exceeds the limit specified by you debits You will be sent an alert if a debit is made that matches or exceeds the limit specified by you credits You will be sent an alert if a credit is received that matches or exceeds the limit specified by you incoming transaction from a particular party You will be sent an alert if a payment is received from a party specified by you account number 49 h ABN AMRO User Manual Internet Banking advice of incoming
11. 789 PERSONAL ACCOUNT L BRINKERS HUIGEN 6 713 10 EUR new order transfer bank beneficiary urgent transfer country bank Bl code bank SWIFT address3 bank beneficiary acceptgira VER KOMINEKRIJK COUTGH 2 COUTTS AND CO standing order beneficiary foreign IBAN e OVEMIEWS i ae LO JCO JIC TIC TIL IL e investments name beneficiary postcode city e nyy bankproducts diitalvaun details transaction text senices i amount currency payment details C I ee C A my messages aa send orders charges execution date airect Oon dae J __ privacy statement options execution type normal O urgent H e Select the account from which you want to transfer an amount e Enter at least the name and the town city of the beneficiary s bank here h ABN AMRO User Manual Internet Banking Depending on the page currently open different types of information can be entered in this field e IBAN you can only request an IBAN for the beneficiary e bank code account number of the beneficiary e name postcode and or country Enter at least the name and city of the beneficiary Click the pencil icon to open a window displaying the beneficiary details In case of a cheque Enter as many of the beneficiary details as possible Ensure you have entered the postcode Many foreign postal services return cheques if no postcode has been specified g In case if available for selection Enter as many of the beneficiary details as possib
12. Banking Standing orders You can get an overview of all active standing orders on all your accounts Starting point is your personal Internet Banking Welcome page e Choose payments gt overviews gt standing orders from the menu at the left of the screen The Standing orders screen will appear ABN AMRO AEE overdo account number type name halancesalue 12 34 56 7089 PERSONAL ACCOUNT L BRINKERS HJIGEN 6 413 10 EUR payments t new order qverviews standing orders acrount balance order type account beneficiary amount frequency payment 11 11 11 111 Mobile Phone Ine 15 00 EUR 1 weekly Ge payment status payment P4111111 9 Gas Inc 45 00 EUR 1 monthly Bz standing orders iban bic e Move the cursor over the standing orders for more information direct debit overview find transactions Cu The account numbers in your address book have been checked for future use No additional checks will download transactions be carried out for these accounts when transfers exceed the amount of EUR 3000 address book investments my bankproducts digital vault text sernices SeMVices my Messages send orders disclaimer 1 There are no orders ready to be sent privacy statement By default the overview will show the standing orders of the account at the top of your account selection list e To view the standing orders of another account select that account The column order type shows the order type The column account shows t
13. Digital Vault services e Click back at the bottom of the screen to return to the Payment Alerts Overview screen IBE 2 0 08 2008 50
14. Investment fund order showing the current investment fund data and the fields to enter the investment fund order s details ABN AMRO t new order E weniews address book investments enter order stock order options domestic options foreign investment fund order switch order bond order issue by tender E OVErVMIEWSs information nl TradeBox nl t my bankproducts digital vault text semices semices my messages send orders disclaimer privacy statement Investment fund order June 9 2006 deposit number type balancefvalue 12 34 56 789 Standaard effectendepot 23 245 35 EUR zj current data PARTE AAB DUURZAME WERELD FONDS price 22 15 EUR OF O2 The closing price mentioned above applies to the book version and corresponds to the opening price of its classical counterpart financial information leaflet This information in dutch can be viewed on our information page on investment funds order details PARTE AAB DUURZAME WERELD FONDS buy sell C buy Ci sell number amount number participations C amount EUR sell all holdings in this fund To perform a switch transaction click switch switch Fal ok amp to portfolio 1 There are no orders ready to be sent e Select the deposit number you want to use for this investment fund order If you selected the investment fund from your portfolio the appropriate deposit number will already be selected The current investment fund data buy
15. bottom of the screen followed by the e dentifier response gt investments aa n D my bank products ass j PARA mobile number 31 612345678 personal email address jansen abnamro nl personal payment alerts Receive Payment Alerts in Dutch text services Ta SEn gt services my messages send orders balance Send alert if balance falls below disclaimer Send to 31 646109081 privacy statement credit transactio Send alert for credit transactions above EUR 10 001 Send to jansen abnamro nl personal charges Charge for each alert sent via SMS EUR 0 00 Charge for each alert sent via email EUR 0 00 _ Account to be charged 54 88 47 843 5 JANSEN This screen contains an overview of all your alert settings for all accounts You can confirm these by entering the correct e dentifier code general settings This section provides an overview of your given destinations alerts This section shows all the alerting settings for this account charges Shows the charges for alerts received by email and or SMS This sections also displays the account to be charged the account on which charges will be debited The account will also be used to debit charges in relation to the products SMS Balance Price Alert and or Digital Vault services This section shows the code for the e dentifier Enter the code in your e dentifier and key in the response e Click back at the bottom of the screen to return to the AMRO Payment Alert general te
16. charged for urgent payments Value dating also depends on the currency submission time and the currency of the debited account number Click the plus button if you want to notify the beneficiary of the payment by phone or fax Each transaction is defaulted as a normal execution type If the transaction has to be executed immediately click the urgent option Take into consideration that additional costs will be charged in case of an urgent execution type send cheque to specify here whether ABN AMRO should send the cheque to the beneficiary or to your own address when you want to give the cheque to the beneficiary yourself 18 h ABN AMRO User Manual Internet Banking dispatch ABN AMRO always sends securities by registered post In case of an emergency you can select to have the cheque delivered by courier This may involve significant costs however telephone number addressee for courier only enter the telephone number if you want to have a cheque delivered by courier Click the OK button to continue with this payment The Foreign transfer step 3 of 3 will appear This screen summarizes the payment details At the bottom of the screen you have the following options Back Click this option to go to the previous screen Foreign transaction step 2 of 3 Ok amp foreign transfer Click this option to save this payment and enter a new one You will be returned to the Foreign transaction step 1 of 3 screen Ok amp new t
17. hold at disposal a cashless transfer in euros or a foreign currency that is to be paid out in cash by the foreign bank branch to a beneficiary who has no account in a foreign country up to EUR 3000 or an equivalent value The beneficiary will collect the amount at the bank branch you specified e bank beneficiary e BIC Swift address enter the BIC number of the bank of the beneficiary You either type the BIC manually or select it from the list using the binoculars icon If you select the BIC from the list the corresponding country will be automatically entered in the country field e transaction to determine whether the beneficiary s account details involve an IBAN International Bank Account Number or a combination of bank code and account number e IBAN an IBAN is a standardised bank account number that is used in Europe An IBAN is preferred over a combination of bank code account number as it will ensure a more efficient handling of your payment It is often also cheaper e bank code account number The full bank account number of a beneficiary in another country can consist of a combination of bank code branch code account number and check digit This can be different for each country e After selecting a transfer type the page Foreign transaction step 2 of 3 opens ABN AMRO Foreign transaction step 2 of 3 June 9 2006 from skih account number type name halancefvalue Payments 12 34 56
18. if applicable to display any transactions that are not yet visible Click next at the bottom of the screen to go to the following screen with transactions for this account In this following screen click Previous to return to the previous screen Click search to access the find transactions function r ABN AMRO User Manual Internet Banking How can I view the sent orders that have not been executed yet You can get an overview of all orders sent that have not yet been executed all scheduled orders and orders sent that have not been executed due for example to an insufficient account balance on the execution date Starting point is your personal Internet Banking Welcome page e Choose payments gt overviews gt payment status from the menu at the left of the screen The Payments status screen will appear ABN AMRO overview payments t new order OVEMIeWS account balance payment status standing orders iban bic direct debit overview find transactions download transactions address book e investments t my bankproducts digital vault text sernices SeMices my messages send orders disclaimer privacy statement Payments status June 13 2006 type account number name balancewalye 132 34 56 709 PERSONAL ACCOUNT L BRINKERS HUGEN 6 15 10 EUR scheduled payment orders order type account name amount execute transfer 012345678 sun holiday homes 250 00 EUR 14 06 2006 W urgenttransfer P1111 water compa
19. not yet executed processed and rejected domestic and foreign orders including standing orders of the account at the top of your account selection list e To view the orders of another account select that account Each list of orders is sorted by execution date The column order type shows the order type e g acceptgiro transfer urgent transfer The column account displays the beneficiary s account number The amount column displays the amount of the order and the execute column displays the execution date of the order g Click the cancellation icon to cancel a scheduled order You then have to send a cancellation order to the bank Move the cursor over an order to view more details in a tool tip e g the reason the order has not yet been executed h ABN AMRO User Manual Internet Banking Portfolio want a general overview of all my funds Starting point is your personal Internet Banking Welcome Page e Choose investments gt overviews gt portfolio from the menu at the left of the screen The Portfolio screen will appear ABN AMRO AEE ere deposit number tyne balancetvalue 12 34 56 789 FERSONAL ACCOUNT L BRINKERS HIJIGEN 6 413 10 EUR payments t new order shares t OVEMIEWS name number nominal closing price current price total address book T BBVA INTL le 10470 EUR 100 70 EUR 1 20840 EUF A investments KON KPN 1 010 7 02 EUR 8 91 EUR 6 999 10 EUR A G t enter order UPC A 650 0 02 EUR 13 00 EUR A t o
20. order stock order tll 0 optional da search options damestic Fields with a are mandatory options foreign a investment und order switch order bond order issue by tender k OVERVIEWS information nl TradeBoy nl t my bankproducts digital vault T There are no orders ready to be sent text senices Services my messages send orders disclaimer privacy statement Before you can submit an option order you must first sign an investment contract Contact your bank for more information Written call options even if they are covered will be approved as naked options e option class select the appropriate option class call put indicate whether you are searching for a put or call option expiration date optional select the option class expiration month e execution price enter the execution price as a search criterion in the from and to fields optional 23 h ABN AMRO User Manual Internet Banking e click search to start the search action The search result is displayed The full name of each option class is shown e Click the appropriate option class The screen option order now shows the current option class data You can now enter the option order details This procedure is described on the next page of this manual Option order enter details 24 h ABN AMRO User Manual Internet Banking Option order enter details Starting point is the Option order screen showing the cu
21. orders step 1 of 3 screen will appear ABN AMRO Alel overview Panem ia 3 A m order type account beneficiary name amount execute ee transfer 12 34 56 789 J Doe 250 00 EUR 10 06 2006 W v new order transfer F999 Smith s mobile phone center 100 00 EUR 10 06 2006 w ge transfer i eE urgent transfer W Move the cursor over the orders for more information acceptgiro standing order foreign e OVEMIeWws address book t investments t my bankproducts digital vault text sernices Services my Messages send orders psa privacy statement e order type e g accepigiro transfer urgent transfer e account the beneficiary s account number e beneficiary name the beneficiary s name e amount the payment amount in euros e execute the date the payment will be processed by the bank For each order the type total number nominal the fund name any limits and the period for which the order is valid will be displayed Additional actions click the delete icon to delete an order from the list of orders to be sent e click the modify icon to modify an order before sending it to the bank e click send all orders to proceed with the send orders procedure To cancel an order that has been sent to the bank with a future execution date choose not yet executed from the menu and enter a cancellation order for this order 30 h ABN AMRO User Manual Internet Banking Send orders to the bank step 2 and 3
22. page e Choose payment alerts from the menu at the left of the screen The Payment Alert Overview screen will appear ABN AMRO Payment Alerts Overview Juby 30 2007 ij tr j ti gt SUN This screen shows you an overview of your Payment Alerts overview customer lt lt se ee ee dashboard account number type name balance value gt payments 54 88 47 843 PARTICULIERE RE 5 JANSEN 0 00 EUR x gt investments a 6 PE ay pea ERE Y O A PN ET CN ye NC Ne PEPE N gt my bankproducts payment alerts for account 54 88 47 843 S JANSEN digital vault pomo OOo uua payment alerts Balance not set oO text services Debit transactions not set o services Credit transactions not set iJ my messages Incoming transaction from a particular party not set o Incoming urgent transfer not set iy send orders access contract disclaimer privacy statement You are presented with an overview of your existing alerts for the selected account number e Click define modify Payment Alerts at the bopttom of the screen The General Settings screen will appear 4 h ABN AMRO User Manual Internet Banking General Settings The General Settings screen appears 1 When you start up the Payment Alerts option the first time 2 When you start up the Payment Alerts option any other time AND you did not define payment alerts yet 3 When you have clicked the button in the Payment Alert Settings step 1 of 4 screen ABN AMRO DS
23. screen will appear Enter the search criteria in this screen to select the appropriate fund ABN AMRO Investment fund order June 9 2006 _ select investment fund overview payments fund name for a part ofthe name new order 4 search e A show all investment funds address book investments enter order Stock order options domestic options foreign investment fund order switch order bond order issue by tender e menies information nl TradeBox nl t my bankproducts digital vautt T There are no orders ready to be sent text semices Services my messages send orders disclaimer privacy statement fund name enter the name of the fund in part or in full and click search you can also leave the field blank and click show all investment funds The search result is displayed This may be a full list or one or more investment funds depending on your search criteria The full name of each investment fund is shown e Click the appropriate fund The screen investment fund order now shows the current fund data You can also enter the fund order details This procedure is described on the next page of this manual Investment fund order enter details Before you can submit an investment fund order you must first sign an investment contract Contact your bank for more information 2 h ABN AMRO User Manual Internet Banking Investment fund order enter details Starting point is the screen
24. urgent transfer You will be sent an alert if an urgent transfer has been credited to your account e Click define modify Payment Alerts to set change or delete alerts e For more information about the payment alert types click the information icon i alongside the alert View Payment Alert details e For details of your current settings click the magnifier glass icon in alongside the alert The Payment Alert details screen will appear ABN AMRO uitloggen Betaalalertgegevens 1 augustus 2007 overzicht In onderstaand scherm vindt u de gegevens van de geselecteerde Betaalalert overzicht customer sees 1 dashboard betaalaiertge ns gt betalen Type alert Saldo gt beleggen Rekening 54 88 47 843 PARTICULIERE REKENING COURANT 4 iti bende adiit Verstuur alert bij saldo onder EUR 100 np p Verstuur naar 31 612345678 priv digitale kluis betaalalerts k i sms diensten Tarief per alertbericht via SMS EUR 0 20 gt services Te belasten rekening 54 88 47 843 5 JANSEN mijn berichten opdrachten verzenden overeenkomst toegang disclaimer privacy statement Teter This screen displays the details of the payment alert type selected This section provides an overview of the alert selected This section shows the charges for alerts received by email and or SMS account to be charged The account on which charges will be debited The account will also be used to debit charges in relation to the products SMS Balance Price Alert and or
25. was included in the portfolio price as of current price with a 15 minute delay value as of EUR the current value of the fund calculated on the basis of number nominal current price h ABN AMRO User Manual Internet Banking Fund order status want a current overview of all orders sent Starting point is your personal Internet Banking welcome Page e Choose investments overviews gt order status from the menu at the left of the screen The Order status screen will appear ABN AMRO Alel Order status June 9 2006 Temere SSS SSS SSS SSS SSS SS EY overview fag ie i t new ores rejected E OVEMMIEWS name tpe number nominal lirnit date address book 4 NED 06 buy 102 at best 06 06 2006 O investments AAB EURO OBL FO buy 10 102 30 EUR 06 06 2006 A enter order AAB HIGH YIELD buy 470 04 06 2006 O G overviews ASB MODEL 1 buy 50 0000 04 06 2006 A arder siie ABF WEBEFO buy 50 at best 04 06 2006 A G portfolio L nats portfolio analysis executed results name type number nominal limit date information nl AAB EURO FUND FP sell 50 0000 06 06 2006 A GA TradeBox nl VERSATEL WARR O sel 500 atbest_ 06 06 2006 A G t my bankproducts digital vault 7 Move the cursor over the orders for more information
26. KERS HUIGEN 6 713 10 EUR new order ae ranere address book agen payer select from address book acceptgiro 7 add to address book standing order E foreign to e OVERVIEWS account number beneficiary payment reference address book t investments 4 afi gt my bankproducts en digttal vault text senices location Sernices aa amount desired execution date send orders EUR immediate ondate dd m fyyyy disclaimer i o l i i privacy statement T There are no orders ready to be sent e Select the account from which the payment is to be made e Select the beneficiary from the select from address book field if applicable Most of the fields in the to section will be automatically filled in g If you want to add this beneficiary to your address book click add to address book e account number beneficiary enter the beneficiary s account number If the account number relates to a Postbank account enter a P to precede the number A bank account number consists of nine or ten digits name enter the beneficiary s name The name can consist of up to 24 characters e location enter the beneficiary s town or city The name can consist of up to 18 characters e amount EUR enter the amount of the acceptgiro Enter the whole euros in the first box and the eurocents in the second box e g to enter 236 46 enter 236 in the first box and 36 in the second after the
27. L General Settings fi i Introduction _ us ae Use this screen to specify the mobile phone number s and or email address es you wish to use in defining overview customer your Payment Alerts You can enter up to four destinations including two mobile numbers and two email dashboard addresses These details will be recorded You can then select them when defining your Payment Alerts gt payments SS ae m n sm i i gt investments a gt my bankproducts mobile number fri 6 12345678 personal business digital vault mata Fai 6 personal business payment alerts text services ae address max s jJansen abnamro nl personal business gt services personal business my messages Alert language Eng ish send orders modify mobile number and or email address reas tanec Changing the general settings will affect the way you receive your alerts The alerts which are in use for the to be modified destination s will be sentto the newly modified mobile number and or email 5 address mapsa remove mobile number and or email address privacy statement Only destination s which are not used in alert settings can be removed There must always be at least one destination confirmation of Payment Alerts contract requests and or modify settings When you have requested alerts or made modifications to them you will receive a confirmation via the destination s you have set This is th
28. Mote when using the from date of last download option ifyou download transactions for the first time send orders orifthere is a long period between downloads you may be charged for a large amount of transactions disclaimer privacy statement e select account to download transactions from all your accounts click all accounts To make a selection to download from click one or more accounts In this case hold down the lt Cirl gt key while clicking the accounts period default set to from date of last download which means a download of all available transactions since the last date you made a download To specify another period enter the from and to fields The from date can be up to a maximum of 18 months prior to the current date The to date is set by default to the current date You can change this to date A future to date is not allowed file format choose the right file format depending on the target application Always select MT940 if you want to export the transaction data to your accounting package Select TXT for any other program such as a spreadsheet program or word processor click ok to start downloading the transaction data and save the file on your PC once downloading is completed If you want to export the file to an accounting package save the file in the directory map from which your accounting package will import the data 33 h ABN AMRO User Manual Internet Banking Address book add beneficiar
29. The end date of a continuous order is set by default to the last day of the next month Change this date if necessary You have entered all required fields To send the order to the bank click ok amp send If necessary correct any errors and click ok amp send again To validate this order and enter another one click ok amp new order To validate this order and return to your portfolio click ok amp to portfolio Shares Certain foreign shares are subject to special conditions regarding the marketable quantities Special 21 h ABN AMRO conditions can also apply for warrants User Manual Internet Banking Reservations for foreign day and limit orders submitted via Internet will be removed from the administration at 11 00 hrs The electronic stock exchange Xetra closes at 17 30 Orders submitted between 17 30 and 20 00 and listed in Frankfurt will be routed to the stock exchange in Frankfurt All fund orders As long as an order is valid it will have consequences for the availability margin in terms of money and the free tradable position in terms of units Expired orders day orders or limit orders that have reached the end of their term will be removed from the administration by 18 00 hrs The availability margin created and the improved tradable position will be included in the approval of new orders from that time Your order status will verify such As a result of the ABN AMRO approval technique sales orders wi
30. a AAND AAB EQUITY ASIAH TIGERS EUR 1 stock exchange Metherlands closing price 48 66 EUR 11 04 current price 49 24 EUR 12 05 13 09 opening price 49 05 EUR 12 05 09 30 bid arder book 49 20 EUR 12 05 14 55 highest 49 49 EUR 12 05 09 31 asked order book 49 25 EUR 127 05 14 32 lowest 49 05 EUR 127 05 11 47 volume 5 201 12 05 13 04 The closing price mentioned above applies to the book version and corresponds to the opening price of its classical counterpart financial information leaflet De This information in dutch can be viewed on our information page on investment funds order details AAND AAB EQUITY ASIAN TIGERS amp EUR 1 buy sell buy sell number of shares O shares at best limit C athest Ciimt I EuR period day order Ccontinuesuntl Fj ok amp to portfolio ok amp send ok amp new order T There are no orders ready to be sent e Select the deposit number you want to use for this stock order If you selected the stock from your portfolio then the appropriate deposit number will already be selected The current stock data buy sell indicate whether you want to buy or sell number of shares the number of shares to buy or sell This must be a round number at best limit indicate whether this is an order at best or limited Fill in the limited amount in euro only period indicate whether the order is valid for the current day only day order or for a longer period continues until
31. address screen in which you modify and save the data as described above To enter and modify foreign beneficiaries you follow the same procedure You can also add a new beneficiary to your address book while entering a payment 34 h ABN AMRO User Manual Internet Banking Log on and personal Internet Banking Welcome page Before you log on to Internet Banking make sure you have received your e dentifier Start Internet and go to the homepage of ABN AMRO The ABN AMRO homepage appears Click Internet Bankieren The screen inloggen step 1 van 3 appears At the bottom of the screen click Internet banking is now also available in English The screen name has now changed to log on step 1 of 3 In this first log on screen you enter your bank account number and card number Follow the instructions on the screen Click ok The screen log on step 2 of 3 will appear Use the e dentifier to enter the access code in this screen Follow the instructions on the screen Click ok The screen log on step 3 of 3 appears This screen displays information about the moment you last visited Internet Banking General information and news about Internet Banking will also be displayed on this screen To finish the log on procedure click ok Your personal Internet Banking Welcome page appears At the top of the screen you will see your full name and the current date ABN AMRO ASE t my bankproducts send orders overview Welc
32. ailability margin in terms of money and the free tradable position in terms of units Expired orders day orders or limit orders that have reached the end of their term will be removed from the administration by 18 00 hrs The availability margin created and the improved tradable position will be included in the approval of new orders from that time Your order status will verify such As a result of the ABN AMRO approval technique sales orders will be processed with an interval of a few minutes if the following conditions apply simultaneously e relating to the same fund e relating to the same deposit e sent at the same time For faster processing we advise you to send the sales orders separately in such situations We should also point out that in the above case no more than five sales orders can be processed 26 h ABN AMRO User Manual Internet Banking Investment fund order I want to buy or sell Before you can actually enter a new investment fund order you first have to select the appropriate investment fund If you want to sell an investment fund select the fund from your portfolio To open your portfolio choose investments gt overviews gt portfolio from the menu at the left of the screen To buy follow the procedure below Starting point is your personal Internet Banking Welcome page e Choose investments gt enter order gt investment fund order from the menu at the left of the screen The Investment fund order
33. an overview of your alert settings for one account This section provides an overview of your given destinations This section shows all the alerting settings for this account This section shows the charges for alerts received by email and or SMS account to be charged The account on which charges will be debited The account will also be used to debit charges in relation to the products SMS Balance Price Alert and or Digital Vault services e Click back at the bottom of the screen to return to the Payment Alert Settings step 1 of 4 screen e Click ok amp next to confirm your payment alerts settings and continue setting your alert Settings in the ABN AMRO Payment Alert general terms and conditions step 3 of 4 screen e Click ok amp other account to set change and or delete payment alerts for another account number You return to the payment alerts overview Although your alert settings will be retained they have not yet been stored Your alert settings are only stored if you have used your e dentifier and your instructions have been confirmed Destinations that are not linked to a specific alert will not be stored 45 h ABN AMRO User Manual Internet Banking Payment Alerts Terms and Conditions step 3 of 4 e After clicking ok amp next in the Payment Alert Summary step 2 of 4 screen the AMRO Payment Alert general terms and conditions step 3 of 4 screen will appear ABN AMRO log off overvi
34. been entered will be cancelled Your alert settings are only stored if you have used your e dentifier and your instructions have been confirmed Destinations that are not linked to a specific alert will not be stored 44 h ABN AMRO User Manual Internet Banking Payment Alerts Summary step 2 of 4 After clicking ok amp next in the Payment Alert Settings step 1 of 4 screen the Payment Alert Summary step 2 of 4 screen will appear ABN AMRO log off Payment Alerts summary step 2 of 4 Juby 30 2007 pea ie overview customer aaa CTR ee dashboard ou have selected the following Payment Alerts for account 54 S gt payments general settings investments mobile number 31 612345678 personal my bankproducts email address jansen abnamro nl personal te Receive Payment Alerts in English digital vault alerts payment alerts balance text services Send alertif balance falls below EUR 100 gt services Send to 31 612345678 my messages debit transactions send orders Send alert for debit transactions from EUR 50 Send to 31 612345678 s jansen abnamro nl access contract incoming transaction from a particular party new Send alert for transactions from accountis 12 34 56 789 disclaimer Send to jansen abnamro nl privacy statement charges Charge for each alert sent via SMS EUR 0 20 Charge for each alert sent via email EUR 0 05 Accountto be charged 54 88 47 843 S JANSEN This screen provides
35. d date the last date the order is to be executed transfer every the frequency by which the order is executed skip once in combination with the frequency month one can choose a month in which for once the order is not executed do not tranfer in the months in combination with the frequency month one can choose one or two months in which the payment is not executed regularly 15 h ABN AMRO User Manual Internet Banking How can I pay worldwide Starting point is your personal Internet Banking Welcome page e Choose payments gt foreign from the menu at the left of the screen The Foreign transaction step 1 of 3 entry screen will appear ABN AMRO Foreign transaction step 1 of 3 June 3 2006 are oon aoe Sarre er z T i account number type name balancefvalu a a 112 34 56 789 PERSONAL ACCOUNT L BRINKERS HUIGEN 6 713 10 EUR new order E transfer address book PE taata select from address book acceptgiro add to address book Standing order i AD foreign transaction information Pee desired type transaction cheque hold at disposal address book aa investments bank beneficiary T meee al my bankproducts Si a a digital vault of text senices country most common countries zj Sernices
36. decimal comma e payment reference or description enter the reference or description as printed on the accepigiro e desired execution date the date the payment will be processed by the bank Set to the current date by default To change the default date click on date and enter the required future date 12 h ABN AMRO User Manual Internet Banking have to pay a bill via a normal transfer Starting point is your personal Internet Banking Welcome page e Choose payments gt new order gt transfer from the menu at the left of the screen The Transfer entry screen will appear ABN AMRO Transfer June 9 2006 EE J J B PETG any RE ZAD Ae a Son na renee see ara aaa 7 be eee een marae od A nis Mot ne ge Dyno ear pion aoe eee Soe ated Mas Aaharn es Nat Rat i see earn se aes Ean sates eA Keer A A wh heen Pe Th Re he hte tea eine Ce tee Re ac Re a overi ev ees E See x a ae Oa ea an ate ii account number type name halancehalue Eee 12 34 56 789 PERSONAL ACCOUNT L BRINKERS HUIGEN 6 713 10 EUR gt new order E transfer address book l l Ea aw select from address book E aa x add to address book standing order foreign to e OVEMMIEWS account number beneficiary description address book l investments Y t my bankproducts eMule digital vault text senices location desired ex
37. e first of 5 screens in which you enter and confirm the data of a payment alert In this screen you enter change or delete the destination s that you wish to use when setting your alerts You can add change or delete mobile telephone number s and or email addresses on this screen You can enter up to four destinations and must enter at least one destination You may not enter more than two mobile telephone numbers and two email addresses You can receive alerts via the following media mobile number Enter change or delete the mobile telephone number email adress Enter change or delete the email address alert language Select the language in which you want to receive your alerts e Click back at the bottom of the screen to return to the Payment Alert Overview screen e Click ok to confirm your general settings and continue setting your alerts in the screen Payment Alert Settings step 1 of 4 Your alert settings are only stored if you have used your e dentifier and your instructions have been confirmed Destinations that are not linked to a specific alert will not be stored 42 h ABN AMRO User Manual Internet Banking Payment Alerts Settings step 1 of 4 e After clicking ok in the General Settings screen the Payment Alert Settings step 1 of 4 screen will appear ABN AMRO Payment Alerts settings step 1 of 4 Juby 30 2007 overviow Use this screen to select change settings and or delete alerts overvie
38. ecution date Services immediate ondate dd fm fryyy cade amount EIR disclaimer a d privacy statement T There are no orders ready to be sent e Select the account from which the payment is to be made e Select the beneficiary from the select from address book field if applicable Most of the fields in the to section will be automatically filled in ki If you want to add this beneficiary to your address book click add to address book e account number beneficiary enter the beneficiary s account number If the account number concerned is a Postbank account enter a P in front of the number A bank account number consists of nine or ten digits name enter the beneficiary s name The name can consist of up to 24 characters e location enter the beneficiary s town or city The name can consist of up to 18 characters e amount EUR enter the amount of the transfer Enter the whole euros in the first box and the eurocents in the second box e g to enter 236 46 enter 236 in the first box and 36 in the second after the decimal comma e remarks enter a reference or description e desired execution date the date the payment will be processed by the bank Set to the current date by default To change the default date click on date and enter the required future date 13 h ABN AMRO User Manual Internet Banking have to pay a bill via a standing order Starting point is your pers
39. en partially executed e the processing time has expired and the specified limit has not been realised e inthe event of cancellation of the order you can also cancel the outstanding part of an order partially executed Orders that have been fully or partially executed Orders for ABN AMRO Investment Funds that have not been rejected and order statuses that occur only incidentally such as e correction requests e amendment requests e amendment confirmation Orders that have not been executed or only partially executed and of which the processing time has expired If you have selected an overview of all options in all funds you can see the full name and deposit number by moving the cursor over the short name g Click the Cancellation button to enter a cancellation request for orders with the status current 11 h ABN AMRO User Manual Internet Banking received an acceptgiro how do I enter this payment type Starting point is your personal Internet Banking Welcome page e Choose payments gt new order gt acceptgiro from the menu at the left of the screen The Acceptgiro entry screen will appear ABN AMRO al Acceptgiro June 9 2006 a4 a PERC I Th sean eae pee Sass fa GSUS RESA acc unt number type name balancewvalue i a 1234 56 789 PERSONAL ACCOUNT LERIN
40. ew overview customer dashboard gt payments gt investments gt my bankproducts digital vault payment alerts text services gt services my messages send orders access contract disclaimer privacy statement DS ABH AMRO Payment Alerts general terms and conditions step 3 of 4 Juby 30 2007 Before you can e sign your Payment Alert contract the general terms and conditions must be read and accepted You can find these terms in the screen below 5 JANSEN FOPPINGADREEF 26 1102CK AMSTERDAM ZUIDOOST The following terms and conditions apply to the Payment Alert product Read them through carefully then accept them and click on ok amp send You can also download and print the terms and conditions Article 1 Definitions he capitalised terms in these ABN AMRO Conditions of Payment Alerts shall have the same meanings as ascribed to them in the ABN AMRO General Access Conditions In these ABN AMRO Conditions of Payment Alerts the terms listed below shall have the following meanings ervice the service provided by the Bank enabling the Customer to receive Payment Alerts via SMS and or Email messages Destination an Email address and or mobile telephone number provided and recorded by or on behalf of the Customer ayment Alert a message that allows the Service to be provided as sent by the Bank to the Site the website of the Bank on which the Service is offered M accept the terms and conditions
41. falls below An alert will be sent if a debit transaction causes you balance to fall below the given amount h ABN AMRO User Manual Internet Banking send alert if balance rises above An alert will be sent if a credit transaction causes you balance to rise above the given amount debit transactions An alert will be sent if a debit transaction greater or equal to the given amount is processed on your account credit transactions An alert will be sent if a credit transaction greater or equal to the given amount is received on your account incoming transaction from a particular party Enter up to 5 account numbers An alert will be sent whenever a credit transaction from one of these 5 accounts is received incoming urgent transfer An alert will be sent if an urgent transfer is received on your account This section shows the charges for alerts received by email and or SMS account to be charged The account on which charges will be debited The account will also be used to debit charges in relation to the products SMS Balance Price Alert and or Digital Vault services e Click back at the bottom of the screen to return to the General Settings screen e Click ok amp next to confirm your payment alerts settings and continue setting your alert Settings in the Payment Alert Summary step 2 of 4 screen e Click cancel to cancel your changes settings and return to your personal Internet Banking Welcome page Any changes that have
42. g point is your personal Internet Banking Welcome page e Choose payments gt overviews gt account balance from the menu at the left of the screen The Account balance screen will appear ABN AMRO ical l from AEE accountnumber type name balanceNvalue pamens 12 34 56 78 PERSONAL ACCOUNT L BRINKERS HUIGEN 6 413 10 EUR t new order v Overviews transactions account balance book date remarks amount debit amount credit Paynes 04 06 2006 12 34 56 789 name of contact 200 00 EUR Standing orders monthly payment iban bic 04 06 2006 GIRO 999 another friend 100 00 EWR direct debit overview find transactions download transactions address book investments t My bankproducts digital vault text senices SeMices my messages send orders Weekly payment ap hove the cursor over the book date to wiew the interest date disclaimer privacy statement T There are no orders ready to be sent By default the account balance of the account number at the top of your account selection list is shown You will see the account number the account type the account name and the current balance value To view the balance and transactions of another account select that account in the field account number The overview of transactions is sorted by book date The column remarks shows the available details of each transaction On the same line you can see the amount credit or amount debit of the transaction Use the right hand scrollbar
43. h ABN AMRO User Manual Internet Banking This manual describes the main functions of ABN AMRO Internet Banking It tells you how to enter a payment order or fund order explains order statuses and account balance overviews and also how to respond to any error messages that occur while working with the program or while using the e dentifier To look up a topic just click the text below You can also print any pages for easy reference or even the whole document which manual consists of about 40 pages Overviews Account balance 2 Orders not yet executed 3 Standing orders 4 Direct debits 9 Rejected payments 6 Portfolio general overview 7 Portfolio actual overview 8 Fund order status 10 Enter orders Acceptgiro 12 Normal transfer 13 Standing order 14 Foreign payment 16 Stock order 20 Option order 23 Investment fund order 27 Send orders Step 1 30 Steps 2 and 3 31 Transactions Search 32 Export 33 Miscellaneous Address book add beneficiary 34 Log on amp Welcome page 35 Error messages after log on 37 E dentifier error messages 39 Menu and standard buttons 40 Payment Alerts Define and modify alerts 41 General settings 42 Settings 1 of 4 43 Summary 2 of 4 45 Terms and conditions 38 of 4 46 Send 4 of 4 47 Overview and details 49 1 h ABN AMRO User Manual Internet Banking Account balance how do look it up You can view the current balance of all your Internet Banking accounts Startin
44. he beneficiary s account number Under beneficiary the benificiary s name is shown Under amount you will see the standing order amount and under frequency the frequency with which the standing order will be executed The program informs you that for transfers up and until a certain amount from certain accounts no additional checks will be carried out Click add standing order to go to the screen in which you can add a standing order r ABN AMRO User Manual Internet Banking Direct debits You can get an overview of all direct debits on all your accounts Starting point is your personal Internet Banking Welcome page e Choose payments gt overviews gt direct debit overview from the menu at the left of the screen The Direct Debit Overview screen will appear ABN AMRO AEE Direct Debit Overview June 9 2006 menen account number type name balancesvalue 12 34 56 784 PERSONAL ACCOUNT L BRINKERS HUIGEM 6 413 10 EUR payments t new order Sie ENE regular direct debits senthe name account number amount last execution Newspaper Today s Mews Pidi ee Mai tate EIR 20 04 2006 ca ae Telephone Campany Ring Ring 444441441 6 117 11 EUR 03 05 2006 standing orders Sportsclub Fit Body 99 99 99 999 3 78 92 EUR 28 03 2006 iban bic direct debit overview on off direct debits a name l account amount last execution E Quick Repair Garage TE eee 11 32 EUR 16 03 7006 Private Savings EANAN 70 92 EUR 14 04 2006 address book t investments
45. hoose Advanced Check if the options Enable java Enable javascript and Enable javascript for mail and news are activated If not activate them Set Cookies to Accept all cookies Open the Cache tab Click Clear memory cache Click Clear disk cache Set the bullet at Compare the page in cache to the page on the network to Once per session e Close and restart Netscape Internet Explorer users e Start Internet Explorer and choose Internet options from the Tools menu e The dialogue window Internet options appears The General tab is active e Open the Content tab e f Content advisor is set to Disable click the button and choose Enable 37 h ABN AMRO User Manual Internet Banking Open the Security tab Click Custom level Open the Security tab Click Custom level Set security to Medium and click Reset Open the Advanced tab Click Restore defaults and subsequently Apply and OK Close and restart Internet Explorer Netscape users Start Netscape Choose Edit and subsequently Preferences Choose Advanced Check if the options Enable java Enable JavaScript and Enable JavaScript for mail and news are activated if not activate them Set Cookies to Accept all cookies The Back button does not work as usual when you navigate between the screens showing your account details and transactions This is because insufficient information is stored in your browser to be able to display the previous page again
46. ing Export transaction data to another program You first have to download a file containing the transactions You subsequently save the file and import it into the desired program which could be an accounting package spreadsheet program or word processor Starting point is your personal Internet Banking Welcome page e Choose payments gt overviews gt download transactions from the menu at the left of the screen The Download transactions screen will appear ABN AMRO Download tranzactions June 9 2006 from which account do you want to download transactions select account all accounts t new order Y OVEMiews one of more accounts CURRENT ACCOUNTS account balance 12 34 56 789 PERSONAL ACCOUNT L BRINKERS HUIGEN payment status 2222 22 222 PERSONAL ACCOUNT L BRINKERS HUGEN 99 99 99 999 PERSONAL ACCOUNT L BRINKERS HUGEN ae anor 111111111 PERSONAL ACCOUNT L BRINKERS HUIGEN iban bic direct debit overview which transactions do you want to download find transactions period ie PEE from date af last download address book fram Jos fos 2006 to fos foe 2006 t investments file format TXT zj t my bankproducts digital aut Ce As of1 April 2005 a fee is charged for downloads oftransactions on your business account See the text semices jj current fees fin Dutch When you press the OK button the download will be registered even if you Services cancel the download on the following screen my messages
47. le When making cash available for collection you need to specify how the beneficiary is to identify himself or herself You should specify the proof of identity passport drivers licence the number of the proff of identity and the date of birth of the beneficiary Click the plus button form more beneficiary details amount and currency enter the transfer amount here Enter the ISO currency code at currency This is an international standardised currency code Click the binoculars button for a list In case of a cheque or available for collection the amount to transfer is up to EUR 3000 or an equivalent value description click the plus button if the description is too long for the field This will display three additional entry fields for the reference charges you can select one of three options e shared costs you will pay all fees charged by ABN AMRO The beneficiary wil only pay the fees charged by the foreign bank your costs the beneficiary will pay all costs including the fees charged by ABN AMRO e our costs not available for cheques You will pay all costs the fees charged by ABN AMRO and those charged by the foreign bank execution date this allows you to schedule the payment for a future date up to one year into the future g Execution date is set to normal by default Select urgent if you want payments to be credited to the beneficiary s account quicker than normal payments Additional fees are
48. ll be processed with an interval of a few minutes if the following conditions apply simultaneously e relating to the same fund e relating to the same deposit e sent at the same time For faster processing we advise you to send the sales orders separately in such situations We should also point out that in the above case no more than five sales orders can be processed 22 h ABN AMRO User Manual Internet Banking Option order want to buy or sell Before you can enter a new option order you first have to indicate if you want to enter a domestic or foreign option and then select the appropriate option If you want to sell options select the option from your portfolio To open your portfolio choose investments gt overviews gt portfolio from the menu at the left of the screen To buy a domestic or foreign option follow the procedure below Starting point is your personal Internet Banking Welcome page e Choose investments gt enter order gt options domestic or foreign from the menu at the left of the screen The Options domestic or Options foreign screen will appear Enter the search criteria in this screen to select the appropriate order ABN AMRO AE Options domestic June 9 2006 option series selection oveniew 7 7 ay payments option class AEX a AEA new order calliput call put eee SA expiration date Make your choice here optional investments execution price from optional enter
49. nt is your personal Internet Banking Welcome Page e Choose investments overviews results from the menu at the left of the screen The Results screen will appear ABN AMRO AISE deposit number type balancetvalue ioe 12 54 56 769 PERSONAL ACCOUNT L BRINKERS HIGEN 6 413 10 EUR payments t hew order results e OVErMIEWSsS based on price of 1 January 2006 address book i j 2005 z refresh vi sinens on a previous year enter order based on historical cost Overviews shares order status Unrealized realized price portfolio name number price result in result in portfolio analysis 7 BBVA INTL ST 12 0 0 0 0 oo Aa results KON KPN ST 1 010 760 120 0 10 AG information nl UPC A ST 650 13 0 0 0 ui AG TradeBox nl VERSATEL TELECO ST 340 B16 0 0 0 010A total value 8 975 1 389 18 3 0 t my bankproducts digital vault options text serdices unrealized realized price Services name number price result in t result in H a VERSATELVWARR 0 ra ieee 14 0 0 0 0 0 ee total value 14 14 0 send orders l unrealized realized price disclaimer value price result in result in privacy statement deposit total 8 989 1 403 18 5 0 total deposit value 8 989 incl accrued interest hove your mouse over the fund name for more information Errors and omissions excepted Set your printer to Printin Landscape orientation 1 There are no orders ready to be sent By default the overview will show the portfolio results of the deposit n
50. ny crystal clear 154 00 EUR 14 06 2006 3 payment orders being processed order type account name amount execute transfer 012345678 energy company Watt 50 00 EUR 12 06 2006 urgenttransfer P1111 sports gym physical 54 00 EUR 12 06 2006 rejected payment orders ordertype account name amount execute transfer 012345678 furniture first 650 00 EUR 12 06 2006 urgenttransfer P1111 learning company 254 00 EUR 12 06 2006 a What would you like to do View the status of your account Goto account balance hake a payment Go to transfer or acceptgiro T There are no orders ready to be sent By default the overview will show the scheduled not yet executed processed and rejected domestic and foreign orders including standing orders of the account at the top of your account selection list e To view the orders of another account select that account Each list of orders is sorted by execution date The column order type shows the order type e g acceptgiro transfer urgent transfer The column account displays the beneficiary s account number The amount column displays the amount of the order and the execute column displays the execution date of the order the bank executed Click the cancellation icon to cancel a scheduled order You then have to send a cancellation order to Move the cursor over an order to view more details in a tool tip e g the reason the order has not yet been h ABN AMRO User Manual Internet
51. ome at the English version of ABH AMRO Internet Banking More information payments Use the lett menu to make a payment to check your statements or your Get your copy of Banking in the new order account overview The addition hl means the underlying page ts Metherlands atyour local bankshop aveniewe isfare in Dutch fin dutch ones ee Information about investment banking and financial leaflets can be investments found at www abnamro nkengligh account balance DOMfolio overiew NeW transfer hew foreign transfer digital vault text senices my Messages Services date sender subject my messages There are no messages Show all messages oo account number type name halanceAvalue disclaimer current account privacy statement 12 34 56 789 PERSONAL ACCOUNT L BRINKERS HUIGEN 2 678 10 EUR ES eae ee PERSONAL ACCOUNT L BRINKERS HUIGEM 6 063 10 EUR T There are no orders ready to be sent 35 h ABN AMRO User Manual Internet Banking Internet Banking Menu At the left you will see the Internet Banking Menu From here you can access all the main functions To see the sub functions of any main function just click the main function or the little black arrow For example if you want to enter a payment order you click payments and from the submenu you choose the required type of payment order Welcome text and hyperlinks to more information Next to the Menu you see information blocks with hyperlinks to information conce
52. onal Internet Banking Welcome page Choose payments gt new order gt standing order from the menu at the left of the screen The information screen will appear Select the type of standing order you wish to enter fixed or variable The Fixed or Varibale standing order entry screen will appear ABN AMRO Variable standing order June 9 2006 a tin nee ree Seer Ta Sea eters a aa os ae Pa cere et at gE Tie Me Tea S YEN OU er Pe eae fa a Re ee sr LE Seer K Dea aa N tet TEET aan Ra T N a gt a Pat H SDSS EA TA ll eh ae o A eee a y we is ad 7s ats ab a Cora e ale e Can Se overview eee 7 Sa mint coe account number name J Bite 12 34 56 789 PERSONAL ACCOUNT L BRINKERS HUGEM 6 713 10 EUR lt new order Lease ann reece eee transfer ess book a E E select fram address book acceptgiro zj add to address book Standing order c l foreign to l a OVErMIEWS account number beneficiary description address book investments o t My bankproducts TT digital vault text Sernices location next transfer date end date SEMices fio pe 2006 dd m levyy i desired rest balance transfer every skip once in send orders aa EuR E months gt C H disclaimer minirmnurn transfer amount do nottransfer in the months privacy statement wooo ET EUR CHE i CH maximum transfer amount 250000 joo EUR
53. r example if you are searching for ABN AMRO Model Fund 6 you can enter ABN and subsequently click search You will be prompted with the list of all ABN AMRO funds in the selected country When you have the ISIN code in this example AMFS AS you will be prompted with this stock only country select the country in which the stock is listed at the stock exchange Click search to start the search action The search result is displayed This may be a list or one stock only depending on your search criteria The name the identification code and country of each stock will be shown e Click the appropriate stock The screen stock order shows the current stock data You can now enter the stock order details This procedure is described on the next page of this manual Stock order enter details 20 h ABN AMRO User Manual Internet Banking Stock order enter details Starting point is the screen Stock order showing the current stock data and the fields to enter the stock order details ABN AMRO Stock order t new order t veniens address book v investments enter order stock order options domestic options foreign investment fund order switch order bond order issue by tender t my bankproducts digital vault text serices Sernices my Messages send orders disclaimer privacy statement June 9 2006 deposit number tine balancewvalue 12 34 56 769 PERSONAL ACCOUNT L BRINKERS HUIGEN 6 413 10 EUR current dat
54. ransfer Click this option to save this payment and enter a new domestic tranfer Ok amp save Click this option to save this payment and send it to the bank 19 h ABN AMRO User Manual Internet Banking Stock order want to buy or sell Before you can actually enter a new stock order you first have to select the appropriate share If you want to sell stock first select the stock from your portfolio To open your portfolio choose investments gt overviews gt portfolio from the menu at the left of the screen To buy follow the procedure below Starting point is your personal Internet Banking Welcome page e Choose investments gt enter order gt stock order from the menu at the left of the screen The Stock order screen will appear ABN AMRO AE select stock oveniew payments name stock lor a part of the name investments or stock order options domestic country Netherlands l options foreign investment fund order switth order bond order issue by tender e OVEMMIEWS t my bankproducts digital vault text services services my messages send orders enter order feller There are no orders ready to be sent disclaimer u ay privacy statement Before you can submit a stock order you must first sign an investment contract Contact your bank for more information name stock ISIN code enter the name of the stock part of it or in full or the stock ISIN code identification code Fo
55. return the e dentifier with the empty battery postage free to ABN AMRO Bank N V PAC code AT 0005 Antwoordnummer 2523 1000 PA Amsterdam You can order an extra e dentifier on line Transfer EUR 14 95 incl VAT to account number 58 74 43 197 in the name of ABN AMRO Inzake e d in Nijmegen specifying e dentifier order and your name address and ABN AMRO account number You will receive the e dentifier as soon as possible You can no longer log on to ABN AMRO Internet Banking or load your Chipknip You can still use your bankcard to withdraw cash from a cash dispenser make debit card payments using your PIN code and pay with your Chipknip You can have the block on your bankcard lifted at any branch of ABN AMRO You can order a new e dentifier Return your old e dentifier free of charge in an unstamped envelope to ABN AMRO Bank N V PAC code AT 0005 Antwoordnummer 2523 1000 PA Amsterdam Order your e dentifier on line via httos Awww abnamro nl nl particulier oankieren internet_bankieren f_aanvragenedentifier html in dutch 39 F ABN AMRO User Manual Internet Banking Internet banking menu and standard buttons Internet Banking menu ABN AMRO Jillian To navigate through the program use the Menu at the left of each screen Also because the Back button in your Internet browser does not work for security reasons we strongly recommend you to OVERVIEW use the Menu payments investments To see the
56. rms and conditions step 3 of 4 screen e Click cancel to cancel your changes settings and return to your personal Internet Banking welcome page Any changes that have been entered will be cancelled 47 h ABN AMRO User Manual Internet Banking e Click ok once you have entered the e dentifier response code This will confirm the Payment Alert settings You will be prompted with the Confirmation of the Payment Alert settings screen ABN AMRO ogof o Confirmation of the Payment Alerts settings July 30 2007 overview gt payments gt investments my bank products gt applications digital vault payment alerts text services gt services my messages send orders disclaimer privacy statement Your alert settings have been sent and will be stored Your alert settings are only stored if you have used your e dentifier and your instructions have been confirmed Destinations that are not linked to a specific alert will not be stored 48 h ABN AMRO User Manual Internet Banking Payment Alerts Overview and Details You can view your existing alerts per account number and zoom in on the details of a payment alert for the selected account number Starting point is your personal Internet Banking Welcome page e Choose payment alerts from the menu at the left of the screen The Payment Alert Overview screen will appear ABN AMRO GE Payment Alerts Overview Juby 30 2007 ae a z
57. rning the use of Internet Banking or other related products account balance portfolio overview new transfer new foreign transfer Just below the information block you see these four short cuts that lead you directly to the appropriate screens without using the menu The overview of all your accounts administered in your electronic banking contract The number type name and current balance value of each account are shown 36 h ABN AMRO User Manual Internet Banking Error messages after log on This topic describes the most frequently asked questions concerning errors after logging on to Internet Banking Internet Explorer users e Start Internet Explorer and choose Internet options from the Tools menu The dialogue window Internet options appears The General tab is active e Click Delete cookies and confirm with OK g This will also delete any passwords etc remembered by Internet Explorer e Click Delete files and confirm with OK e Click Settings e Check if the option Check for newer versions of stored pages is set to automatically If not change the setting e Set Amount of disk space to use to 15MB e Click OK e Open the Security tab e Click Custom level e Set security to Medium and click Reset e Open the Advanced tab e Click Restore defaults and subsequently Apply and OK e Close and restart Internet Explorer Netscape users Start Netscape Choose Edit and subsequently Preferences C
58. rrent option data and the fields to enter the option order details In this manual the order screen for a domestic order is shown If you want to enter a foreign option order you follow the same procedure as described for a domestic option order Option order June 9 2006 overview deposit number type halancevalue payments 12 54 56 769 PERSONAL SOCOUNT L BRINKERS HUGEM 6 413 10 EUR new order current data AEX CALL 100 060CT 200 00 E OVErIEWS stock exchange Metherlands Opening price address book bid order book 220 55 EUR 09 06 11 58 highest investments ask order book 221 40 EUR 04 06 11 58 lowest enter order last price 217 55 EUR 07 06 22 30 volume n lasi i 160 90 EUR 26 04 underlyi 423 79 EUR 09 06 11 58 aiins daimestii closing price 04 underlying value i i i margin per contract 39 794 EUR 26 O4 options foreign investment fund order order data AEX CALL 100 060CT 200 00 switch order open close open clase Sond oruot buy sell C puy sell Sue oy ier Humber of contracts contracts t Wwenmiews information nl at best limit C at best C limit Jl EUR TradeBox nl period C day order C continues until t my bankproducts digital vault text services Sernices my Messages send orders Ma ok amp to portfolio Fj ok amp send T There are no orders ready to be sent disclaimer privacy statement e Select the deposit number you want to use for this option order If you
59. selected the option from your portfolio then the appropriate deposit number will already be selected The current option data open close indicate whether you want to open or close a position buy sell indicate whether you want to buy or sell options number of contracts enter the desired number of contracts you want to buy or sell This must be a number at best limit indicate whether this is an order at best or limited Fill in the limited amount in euro only 25 h ABN AMRO User Manual Internet Banking e period indicate whether the order is valid for the current day only day order or for a longer period continues until The end date of a continuous order is set by default to the last day of the next month Change this date if necessary You have entered all required fields To send the order to the bank click ok amp send If necessary correct any errors and click ok amp send again To validate this order and enter another one click ok amp new order To validate this order and return to your portfolio click ok amp to portfolio options One option contract will usually contain a hundred options If it is extremely busy e g on the expiry date of an options series the processing time for option orders can be longer than usual You are therefore advised to submit your orders in good time during busy periods all fund orders As long as an order is valid it will have consequences for the av
60. submenu of any main function just click the little black my bankproducts arrow to unfold it text services nl mobile banking nl send orders Make your choice by clicking the desired option log off standard buttons This button bar is available at the bottom of each order entry screen payments and fund orders This example is taken from the acceptgiro entry screen The buttons are used to validate the current entry and enter another order of the same type ok amp new acceptgiro to validate the current entry and enter an order of another type ok amp new transfer or to validate the current entry and send orders to the bank ok amp send A E E Go to Internet Banking Homepage Print current page Open Help Save data and close current screen Save data on current screen Modify an entry Delete an entry Start a search action transactions funds Go to the following screen Available in overview screens Go to the previous screen Available in overview screens Enter a cancellation order for an entry Open a fund information page View additional information about one of your products Enter a transaction for this fund h ABN AMRO User Manual Internet Banking Define and Modify Payment Alerts You can set change and delete payment alerts via payment alerts You can define and modify payment alerts for accounts that you are authorised to use Starting point is your personal Internet Banking Welcome
61. ternoon Luxemburg funds entered before 15 30 hrs are executed the next business day Luxemburg funds entered after 15 30 hrs will be executed on the business day following that All fund orders As long as an order is valid it will have consequences for the availability margin in terms of money and the free tradable position in terms of units Expired orders day orders or limit orders that have reached the end of their term will be removed from the administration by 18 00 hrs The availability margin created and the improved tradable position will be included in the approval of new orders from that time Your order status will verify such As a result of the ABN AMRO approval technique sales orders will be processed with an interval of a few minutes if the following conditions apply simultaneously e relating to the same fund e relating to the same deposit e sent at the same time For faster processing we advise you to send the sales orders separately in such situations We should also point out that in the above case no more than five sales orders can be processed 29 h ABN AMRO User Manual Internet Banking Send orders to the bank step 1 You have entered and validated one or more orders Starting point is your personal Internet Banking Welcome page or one of the order entry screens e Choose send orders from the menu at the left of the screen or click ok amp send in the appropriate order entry screen The Send
62. text semices Services meee refresh send orders T There are 3 orders ready to be sent disclaimer privacy statement By default the overview will show the status of orders of the deposit number at the top of your selection list e Select another deposit number and currency as required For each order the short name fund type total number nominal any limits and the original execution date will be displayed e For more information move the mouse over the fund name Short description possible order statuses Rejected orders or cancellation request An order may be rejected if the balance is insufficient for example or if the order specifies the sale of more units than the units owned A cancellation request can be rejected even after the order has been executed Orders cancelled by the Stock Exchange Orders for which a cancellation request has been submitted via your bank the Investment Line or Internet Banking h ABN AMRO User Manual Internet Banking Orders definitely cancelled Orders submitted to ABN AMRO that have not yet been approved Orders that cannot be offered to the Stock Exchange the same day are parked until the Stock Exchange is able to accept them These orders will be approved shortly before the Stock Exchange opens Orders that have been approved and offered to the Stock Exchange The status of orders with a particular currency changes in the following cases e the order has be
63. this as follows Starting point is your personal Internet Banking Welcome page e Choose payments gt overviews gt payment status from the menu at the left of the screen The Payments status screen will appear ABN AMRO Payments status June 13 2006 account number tpe name balancewalue E 12 34 56 789 PERSONAL ACCOUNT L BRINKERS HUIGEN 6 713 10 EUR payments new order scheduled payment orders overviews order type account name amount execute account balance transfer 012345678 sunholiday homes 250 00 EUR 14 06 2006 amp payment status urgenttransfer P1111 water company crystal clear 154 00 EUR 14 06 2006 fe standing orders payment orders being processed Iban bic order type account name amount execute direct debit overview transfer 012345678 energy company Watt 50 00 EUR 12 06 2006 find transactions urgenttransfer P1111 sports gym physical S400 EUR 12 06 2006 download transactions rejected payment orders address book ordertype account name amount execute investments transfer 012345678 furniture first B50 00 EUR 12 06 2006 my bankproducts urgenttransfer P1111 learning company 254 00 EUR 12 06 2006 digital vault text senices SeMVices my messages send orders to What would you like to do l l 7 View the status of your account Go to account balance disclaimer Wake a payment Go to transfer or acceptgiro privacy statement T There are no orders ready to be sent By default the overview will show the scheduled
64. umber at the top of your deposit number selection list e Select another deposit number as required You can draw up different overviews Select based on price of 1 January 200X if you want to view the results on the first of January of the current year or select another year from the on a previous year selection list You can also draw up a overview based on historical cost by selecting the corresponding option e Click refresh to draw up the overview h ABN AMRO User Manual Internet Banking The following information is displayed for each fund type name short name of the fund number the number of units In the case of investment orders the total of participations unrealized price result result of sale at the current price In unrealized price result as a percentage of the value of the fund realized price result realized price result or price loss of the sales in the current year This is annually accrued from 1 January In realized price result as an average cost price of the units sold At the bottom of the screen you will see portfolio totals indicated by the deposit total and the total deposit value incl accrued interest e Move the mouse over the fund name for additional information name full name of the fund average price per unit the average purchase price on the basis of the last final closing price of the previous year or the year before that accumulated since the date upon which the unit
65. verviews VERSATEL TELECO 350 Pue EUR 094 EUR 329 00 EUR A arder stais VERSATEL WARA 0 350 004 EUR 002 EUR 7 00 EUR O G total shares 10 556 50 EUR portfolio portfolio analysis total sum on 09 06 2006 10 56 10 556 50 EUR results information nl eff cover value 6 282 92 EUR 07 06 2006 00 01 ee t my bankproducts z digital vault text services Services my messages send orders T There are no orders ready to be sent disclaimer privacy statement By default the overview will show the portfolio of the deposit number at the top of your deposit number selection list e Select another deposit number and currency as required The overview displays the name number nominal closing price current price and total amount in euros for each fund type Additional information e Move the cursor over the closing price for example to view the closing date Save portfolio data as text file e Click save at the bottom of the screen The data in this file are separated by semicolons Actualize portfolio data e Click refresh at the bottom of the screen to actualize the portfolio data g If you have selected an overview of all options in all funds you can see the full name and deposit number by moving the cursor over the short name Under the total value you will see the cover value and any margin requirement of the selected deposit number h ABN AMRO User Manual Internet Banking Portfolio results actual overview Starting poi
66. w customer dashboard at Settings gt payments mobile number 31 612345678 personal gt investments email address sjansen abnamro nl personal gt my bankproducts Receive Payment Alerts in English digital vault payment alerts text services gt services Send alert if balance falls below my messages Send alertif balance rises above EUR eae Doc Send to 31 612345678 rosi tentcett M debit transactions Send alert for debit transactions from 50 EUR pie gsi i Send to 31 612345678 H privacy statement 5 jansen abnamro nl E credit transactions Send alert for credit transactions from EUR Send to choose a destination fy JV incoming transaction from a particular party Send alert for transactions from accounts 12345 6789 Send to s jansen amp abnamro n E incoming urgent transfer i Send to choose a destination Charge for each alert sent via SMS EUR 0 20 Charge for each alert sent via email EUR 0 05 Account to be charged 54 88 47 843 S JANSEN z This screen allows you to view and modify the alert settings for a given account This section provides an overview of your given destinations Click the button to change the general setting Use this functionality to select the alerts that you wish to set change or remove Enter an amount and choose the destination where you wish to receive the alert By using the buttons you can enter a second destination balance send alert if balance
67. y Starting point is your personal Internet Banking Welcome page e Choose payments gt address book from the menu at the left of the screen The address book manager screen will appear This screen will be empty until you have entered any domestic or foreign beneficiary e Click add domestic address at the bottom of the screen The add domestic address screen will appear ABN AMRO Add domestic address June 9 2006 address details overde alias payments i t new order OVEMIEWS account name location address book t investments my bankproducts settings for payment orders digital vault fixed description text senmices SerMices my messages send orders disclaimer privacy statement T There are no orders ready to be sent alias enter a beneficiary s code or short name account the beneficiary s account number If the account number relates to a Postbank account enter a P to precede the number name the beneficiary s name The name can consist of up to 24 characters location the beneficiary s town or city The name can consist of up to 18 characters fixed description the fixed description you want to use for payments to this beneficiary The fixed description can be modified when entering a payment Click save To modify the beneficiary s details open the address book manager screen and click the Modify icon next to the beneficiary You will be prompted with the modify domestic

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