Home

MFC-8300 Series User Manual

1. The card IP Address is set to 10 1 2 1 The card Subnet Mask is set to 255 255 255 0 a DHCP Mode is assumed until the user changes the settings SW3 Master Password Override SWS is used to override the Master Password The Master Password feature limits the MFC 8320 N to support only authenticated connections Refer to the section Using a Master Password on page 2 7 for details Note You must have DashBoard version 4 0 0 or higher with MFC 8320 N software version 2 50 or higher e OFF This is the recommended position A user specified Master Password is used The default password is password It can be changed using DashBoard as outlined in the section Using a Master Password on page 2 7 e This position is used to recover a lost Master Password The user specified password is temporarily ignored and the default value of password is used SW4 SW4 is not implemented at this time and should be left in the OFF position MFC 8300 Series User Manual Iss 11 MFC 8320 N Series Setup 3 Monitoring the MFC 8320 N The front card edge of the MFC 8320 N and the frame door have LED indicators for the cooling module fan alarm and communication activity Figure 4 4 Alarm LED OK LED Alarm Mute Button Alarm Config Jumpers CAN LED Ethernet LED SW3 DIP Switch Figure 4 4 MFC 8320 N Card edge Controls Table 4 2 provides information on the LED
2. Compatible with the DFR 8321 series frames Compatible with the OG3 ER series frames Monitors frame power usage and sets the fan speed accordingly Monitors the frame door and each frame power supply Monitors the fan door and notifies the user if the door is left open too long Monitors the status of other cards in the frame via the internal bus Supports the DataSafe feature in DashBoard Generates alarms if any of the monitored functions develop errors Network settings storage location v On the frame midplane Provides SNMP Monitoring Provides external 10 100Mbps ethernet connectivity to communicate with DashBoard Supports more than one concurrent TCP Control connections such as DashBoard or a control panel 5 year transferable warranty a Higher power consumption requires higher fan speed for adequate cooling The fans always run at maximum speed for 5 seconds after the fan door is closed then adjust to the appropriate level based on power consumption Saves items configured on the Network tab plus the Frame Name c Not available when the MFC 8320 S is installed in an DFR 8310 1 2 Introduction series frame MFC 8300 Series User Manual Iss 11 MFC 8310 Series This section outlines the features for the MFC 8310 series cards Table 1 2 Feature Comparison Chart MFC 8310 Series Model 8310 8310 N 8310 NS Compatible with the DFR 8310 series fra
3. e Preset configuration using DIP switch es The Network Controller card can be forced to use specific pre defined network settings by means of DIP switches located on the card surface This can be used to establish initial communications when no DHCP server is available or to override a custom user configuration Custom user configuration via DashBoard Using the network setting options available in the DashBoard Control System you may configure the Network Controller card to use a static address or enable DHCP for automatic configuration This can only be done once communication has been established Important Before proceeding ensure that the DashBoard Control System software is installed on your computer Automatic Configuration using DHCP This method assumes that the MFC 8300 Series Network Controller card is using the factory default values for the network settings typical DHCP server In the case of a facility wide power failure the Network Controller card may not appear on the network if communications with the DHCP server cannot be established Once the DHCP server becomes operational re boot the MFC 8300 Series Network Controller card to re establish communications To avoid this you may use a Static configuration as described in the section Custom User Configuration via DashBoard on page 2 6 Note The MFC 8300 Series Network Controller card boots much faster than a To establish communication
4. 4 To change the Network Time Server address enter the new IP Address in the NTP Server field 5 To change between Static and DHCP addressing select an option in the Addressing Mode area 6 Configure the network settings as required IP Address This is the IP Address of the Network Controller card e Subnet Mask This is the Subnet Mask address for your LAN Default Gateway This is the IP Address for connection outside the subnet 7 To save the new settings click Apply in the Network tab The settings are saved immediately and take effect except when overridden by DIP Switch settings Clicking Cancel reverts to the previous settings User Rights Management If your facility has installed and configured the DashBoard Server and URM feature you may need to enter a URM user name and password to access the frame and any of the devices installed in the frame For details on configuring and using the DashBoard Server and URM feature refer to the DashBoard Server and URM User Manual 2 6 Installation MFC 8300 Series User Manual Iss 11 Using a Master Password Right clicking an openGear frame node in the tree view of DashBoard provides the option to Lock Unlock Access which requires the user to enter a Master Password before gaining access to the frame and the cards installed in it This Master Password can be the same for all frames listed in the DashBoard client or unique to each frame or a mix When using the D
5. Description Indicates that the specified frame power supply is not installed in the frame or a communication error has occurred and the corresponding Notify on PSU Missing alarm is enabled on the Setup tab CPU headroom 2 22 CPU Load average for the Primary Processor of the card RAM available megabytes x y Memory Used x Total Memory y Hardware AVR CPU Headroom Processing power available for the Auxiliary Processor of the card AVR RAM available On board processing memory available for the Auxiliary Process of the card AVR State DataSafe State 8 205 Yellow This message only applies when using an MFC 8320 S This field is only available when using an MFC 8320 N or MFC 8310 N This field is not applicable to cards installed in the DFR 8310 series frames This field is only available when using an MFC 8320 S or an MFC 8320 N The CPU Load average is displayed in the following format where x xx represents in the last minute y yy represents the last five minutes and z zz is the last fifteen minutes rm This field is only available when using an MFC 8310 N g This field is not displayed when using an MFC 8320 S Power Tab Indicates the state of the AVR on the card No DataSafe mismatch is occurring Indicates that a new card has been installed in the frame and a DataSafe mismatch has occurred Table 8 4 summarizes
6. Ensure that your system meets the following requirements before using the DashBoard Lite applet MFC 8310 N or MFC 8320 N software version 2 25 or higher If your facility also has the DashBoard Server and URM installed you will need MFC 8320 N software version 2 50 or higher Refer to the section Software Upgrades on page 2 12 for details on upgrading the software for your card Computer running the Microsoft Windows XP Windows Vista or Windows 78 operating systems Firefox 3 or higher or Microsoft Internet Explorer 7 or 8 Java 6 update 11 or higher Ensure that the Java 6 plug in is properly configured for your web browser To run the DashBoard Lite Applet aa PY ND gt Make a note of the IP address for the frame you are attempting to access Launch your web browser from your computer desktop Enter the frame IP address into the Address Bar of your web browser Press Enter to display the openGear Frame Configuration web page Click the DashBoard Lite icon to start the DashBoard Lite applet Wait while DashBoard Lite verifies the version of Java installed on your computer Once your version of Java is verified the DashBoard Lite applet opens in the web browser MFC 8300 Series User Manual Iss 11 9 2 DashBoard Lite Applet DashBoard Lite Applet Overview When first launched the DashBoard Lite applet connects to and displays the specific frame you entered the IP Address for and the devices ins
7. gt gt lt B Before using this product and nay associated equipment refer to the Important Safety Instructions listed below to avoid personnel injury and to prevent product damage Product may require specific equipment and or installation procedures to be carried out to satisfy certain regulatory compliance requirements Notices have been included in this publication to call attention to these specific requirements Symbol Meanings This symbol on the equipment refers you to important operating and maintenance servicing instructions within the Product Manual Documentation Failure to heed this information may present a major risk of damage to persons or equipment Warning The symbol with the word Warning within the equipment manual indicates a potentially hazardous situation which ifnot avoided could result in death or serious injury Caution The symbol with the word Caution within the equipment manual indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury It may also be used to alert against unsafe practices Notice The symbol with the word Notice within the equipment manual indicates a potentially hazardous situation which if not avoided may result in major or minor equipment damage or a situation which could place the equipment in a non compliant operating state ESD Susceptibility This symbol is used to a
8. o o Pin Position Pin Position 1 2 2 3 Figure 3 2 Alarm Config Jumper Pin Positions Enabled To enable the alarm feature set the jumper into Position 1 2 Disabled To disable the alarm feature set the jumper into Position 2 3 DIP Switches SW1 and SW2 are used in conjunction with the DashBoard menus to set the IP Address of the MFC 8320 S Refer to the section Configuring the DIP Switches on page 3 3 for details SWS is used to override the Master Password for the MFC 8300 card This password limits access to the card and the cards installed in the frame 3 2 MFC 8320 S Setup MFC 8300 Series User Manual Iss 11 Configuring the DIP Switches This section briefly summarizes the DIP Switch settings on the MFC 8320 S Figure 3 3 shows the DIP Switches in the ON position Figure 3 3 DIP Switches Set to the ON Positions SW1 SW2 IP Address Setup SW1 and SW2 are used in conjunction with the DashBoard menus to set the IP Address of the MFC 8320 S Refer to Table 3 1 for DIP Switch positions For information on configuring the network settings for your card refer to the section Network Configuration on page 2 4 Important The settings related to ethernet setup only apply when using a DFR 8321 series frame When installed in a DFR 8310 series frame the ethernet port is not supported by the MFC 8320 S and no communication with DashBoard is possible sw1 Position ON sw2 Posi
9. Wait approximately 30 seconds while the frame establishes network communications Verify that the Network Controller card displays in the Tree View of DashBoard 2 0 N p 0 Should the card fail to display after a minute or two MFC 8300 Series User Manual Iss 11 Installation 2 5 e Verify the ethernet cables are properly connected e Check the link activity LEDs found on the ethernet RJ 45 connectors e Verify that you have properly performed each step of this procedure e Contact Ross Video Technical Support if you cannot establish a connection Custom User Configuration via DashBoard Once communication has been establish with the Network Controller card the network settings may be further adjusted using the following procedure Note that the steps are optional you may perform as many or as few as needed Operating Tip Some settings may require that you configure a DIP Switch before proceeding Refer to the section Card edge Controls for the MFC 8320 S on page 3 2 Card edge Controls for the MFC 8320 N on page 4 2 or Configuring the DIP Switches on page 6 3 for configuration details To configure the network settings via DashBoard 1 In DashBoard display the Device tab of the Network Controller card by double clicking its status indicator in the Basic Tree View From the Device tab select the Network tab To change the display name of the frame enter a new name in the Frame Name field
10. 7 4 Resetting a Network Controller Card to Factory Defaults 7 4 DashBoard Menus 8 5 eee 8 2 Product Tab sessa las Dub a o cp lia ala pie bas 8 2 Network Tab siss Ba eli th ap nen ee IS SEDAN 8 2 ard Ware A sni sins te sites br 8 4 Power Taboro irene nne a aR E AENA E E R R 8 5 0 leao 8 6 Restoring Menu Items to Factory Default Settings ssessseeesssseesesessersrsrrsrerssseee 8 7 Network aD 0 a e ca he 8 8 0 8 9 SNMP TID sas EE TEE aa 05 8 10 Notes on the Trap Notification Target 103 8 10 DashBoard Lite Applet 9 Before You Begins rna ennn tK a ER DI Ea Al 9 2 System RequirementS st at satans El ap e e SL lesiva Coca 9 2 To run the DashBoard Lite 9 2 DashBoard Lite 9 3 Interface Overview sakai 9 3 Device VIC Wisse 0 E T aah Beatie 9 4 Adding Frames to the DashBoard Lite Applet renn 9 5 To add frames to the DashBoard Lite applet err 9 5 9 6 9 6 To change and verify device information for the MFC 8320 N 9 6 Uploading Software to a Card ene 9 7 Troubleshooting ss sn RARE ara 9 8 Starting the DashBoard Lite Applet erase 9 8 Device Tab ISSUES issi aaa 9 8 Frame Connections een A Rg Sala cance RIAA a BAR 9 8 Troubleshooting the Software Upload Process tree 9 9 Service Information 10 Troubleshooting Chec
11. Add to add the new target to the Trap Notification Target drop down list A maximum number of six strings are displayed in the Trap Notification Target drop down list at one time If at the maximum number you must select a string from the drop down list and delete it before adding a new entry e Click Apply to save the strings in the Trap Notification Target drop down list to non volatile memory 8 10 DashBoard Menus MFC 8300 Series User Manual Iss 11 DashBoard Lite Applet In This Chapter If you are using an MFC 8320 N or MFC 8310 N Network Controller Card running software version 2 25 or higher you can access the DashBoard Lite applet using a web browser However if your facility also has the DashBoard Server and URM installed you will need version 2 50 or higher The DashBoard Lite applet enables you to make card adjustments through a web browser interface instead of installing the DashBoard Control System software on your computer This chapter provides information on installing accessing and using the DashBoard Lite applet The following topics are discussed e Before You Begin DashBoard Lite Applet Overview Adding Frames to the DashBoard Lite Applet Using the DashBoard Lite Applet Uploading Software to a Card Troubleshooting MFC 8300 Series User Manual Iss 11 DashBoard Lite Applet 1 Before You Begin Refer to the following sections before using the DashBoard Lite applet System Requirements
12. but the audio will be off 5 2 MFC 8310 Setup MFC 8300 Series User Manual Iss 11 Monitoring the MFC 8310 In the DFR 8310 series frames the CFM 8310 Cooling Fan Module provides LED and Alarm switching controls to the front edge of the DFR 8310 frame door Refer to the DFR 8300 and OG3 FR Series User Manual for details on these LEDs Table 5 1 provides information on the LED displays of the MFC 8310 Table 5 1 MFC 8310 LED Descriptions Alarm Red Description When lit this LED indicates an alarm condition is occurring in the frame Status OK Green When lit this LED indicates the MFC 8310 is operating correctly Comm Activity MFC 8300 Series User Manual Iss 11 Yellow When lit this LED indicates the card is communicating within the frame MFC 8310 Setup 3 5 4 MFC 8310 Setup MFC 8300 Series User Manual Iss 11 MFC 8310 N Series Setup In This Chapter This chapter provides instructions for setting up the MFC 8310 N and MFC 8310 NS Network Controller Cards The MFC 8310 N brings ethernet connectivity to the DFR 8300 series frame infrastructure providing a DashBoard interface to monitor openGear cards in the frame The MFC 8310 NS includes the SNMP Monitoring option The following topics are discussed e Controls for the MFC 8310 N Series e Configuring the DIP Switches e Monitoring the MFC 8310 N MFC 8300 Series User Manual Iss 11 MFC 8310 N Series Setup 1 Control
13. displays of the MFC 8320 N Table 4 2 MFC 8320 N LED Descriptions Description When lit this LED indicates an alarm condition is occurring in the frame When lit this LED indicates the MFC 8320 N is operating correctly Red Green Flashing When flashing this LED indicates a DataSafe mismatch Green Flashing When flashing this LED indicates the MFC 8320 N is Yellow communicating with the other cards within the frame Off When off this LED indicates an absence of incoming messages When lit this LED indicates a valid ethernet connection but is not Yellow receiving messages from DashBoard a control panel or an external SNMP agent Ethernet When flashing this LED indicates the card is communicating Flashing Yellow over the ethernet connection to DashBoard a control panel or an external SNMP agent Off When off this LED indicates an absence of ethernet connection 4 4 MFC 8320 N Series Setup MFC 8300 Series User Manual Iss 11 SNMP Monitoring on the MFC 8320 NS The MFC 8320 NS provides optional support for remote monitoring and control of your frame and openGear cards using SNMP Simple Network Management Protocol which is compatible with many third party monitoring and control tools You must obtain a license key from Ross Video to enable SNMP support For More Information on enabling and configuring the SNMP Agent for your MFC 8320 NS refer to the section
14. how to access the DashBoard Lite applet Password Protected Frames A frame that is locked is represented as a node with a lock symbol in the Tree View If you double click a locked frame the Master Password prompt displays and you must enter the current password before accessing the frame and the cards installed in it From this prompt you can also change the password and specify access to the frame as outlined in the section Configuring the Master Password on page 2 7 Note The MFC 8320 N or MFC 8310 N must be running software version 2 50 or higher To change and verify device information for the MFC 8320 N 1 From the Navigation Pane double click a card indicator to display a new tab in the Device View 2 Change the parameters using the controls provided in the Settings area The parameters available in the Settings area depends on the card you have selected to configure 3 To close a tab so that it is no longer displayed in the Device View e Right click the tab e Select close to close the selected tab You can also click Close in the selected tab e Select close all to close all card tabs 9 6 DashBoard Lite Applet MFC 8300 Series User Manual Iss 11 Uploading Software to a Card Use the following procedure to upload software to a card 1 Select the Device tab in the Device View for the device you wish to upload software to 2 Inthe Devicetab select Upload to display the File Upload dialog Note
15. open Yellow Red PSU fuse blown Red PSU fault Red Frame Power gt 350W Red PSU fan stalled Red Card Fault Red PSU power off Red Ref card missing Red Description Indicates the status of the frame frame power supplies and or cards in the frame Indicates the board issue Audio Alarm Hardware Enabled Indicates that the Alarm Config jumper is set to enable audio alarms Disabled The Audio Alarm is disabled Voltage mV Supply Voltage Current mA Current consumption of the card Negative Rail mV Indicates the negative voltage of the card Fan Speed Indicates the fan speed of the frame This alarm is set using the Fan x y Speed option in the Current Speed x Setup tab Maximum Speed y Fan Door Open Closed Indicates the state of the fan door PSU Status 8 4 DashBoard Menus Present Green Indicates the specified frame power supply is installed in the frame and the corresponding Notify on PSU Missing alarm is may or may not be enabled on the Setup tab Not Present Green Indicates the specified frame power supply is not installed but the corresponding Notify on PSU Missing alarm is disabled on the Setup tab MFC 8300 Series User Manual Iss 11 Table 8 3 Hardware Tab Items Tab Title PSU Status Parameters Missing Yellow
16. respect We will cooperate with and help other friendly companies o oN We will go above and beyond in times of crisis If there s no one to authorize the required action in times of company or customer crisis do what you know in your heart is right You may rent helicopters if necessary MFC 8300 Series User Manual Copyright Patents Ross Part Number 8300DR 004 11 e Release Date August 6 2015 2015 Ross Video Limited Ross openGear and any related marks are trademarks or registered trademarks of Ross Video Ltd All other trademarks are the property of their respective companies PATENTS ISSUED and PENDING All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means mechanical photocopying recording or otherwise without the prior written permission of Ross Video While every precaution has been taken in the preparation of this document Ross Video assumes no responsibility for errors or omissions Neither is any liability assumed for damages resulting from the use of the information contained herein Patent numbers US 7 034 886 US 7 508 455 US 7 602 446 US 7 802 802 B2 US 7 834 886 US 7 914 332 US 8 307 284 US 8 407 374 B2 US 8 499 019 B2 US 8 519 949 B2 US 8 743 292 B2 GB 2 419 119 B GB 2 447 380 B and other patents pending Important Regulatory and Safety Notices to Service Personnel gt gt gt lt gt lt B
17. stating that Java is disabled Refer to your web browser help system for information on enabling Java An error dialog displays stating that the wrong version of Java is installed You must upgrade your Java version to Java 6 update 11 or higher A link to the Java website is provided in the error dialog An error dialog displays stating that Java is not installed on your computer You must install Java 6 update 11 or higher on your computer A link to the Java website is provided in the error dialog A Warning Security dialog displays This dialog states that the application digital signature cannot be verified and prompting you to run the application To continue loading the DashBoard Lite applet click Run Device Tab Issues If you are unable to make changes to the parameters of a card or the Upload or Reboot buttons are disabled 1 Verify that your system view is not setto Read Only as follows e Right click the System View option e Clear the Read Only check box 2 Verify that the Edit Permission for the card is set to Unlocked in the Device tab This control typically appears on the Setup page of the Device tab Frame Connections This section provides a troubleshooting list if your frame is not automatically detected by the DashBoard Lite applet when you attempt to add a frame 1 Verify that the frame is powered on and connected to the network by navigating to the frame IP Address using your web bro
18. 00 Series Controller Card System and Video system refer to the mix of interconnected production and terminal equipment in your environment Conventions The following conventions are used Operating Tips and Note boxes are used throughout this manual to provide additional user information MFC 8300 Series User Manual Iss 11 Introduction 5 1 6 Introduction MFC 8300 Series User Manual Iss 11 installation In This Chapter This chapter provides instructions for installing the MFC 8300 Series Controller Card configuring the network settings and enabling the SNMP monitoring option The following topics are discussed e Before You Begin Installing an MFC 8300 Series Controller Card e Network Configuration Using a Master Password Enabling SNMP Support Software Upgrades MFC 8300 Series User Manual Iss 11 Installation 1 Before You Begin Before you begin ensure to read the following sections Static Discharge Throughout this chapter please heed the following cautionary note ESD Susceptibility Static discharge can cause serious damage to sensitive A semiconductor devices Avoid handling circuit boards in high static environments such as carpeted areas and when synthetic fiber clothing is worn Always exercise proper grounding precautions when working on circuit boards and related equipment Unpacking Unpack each MFC 8300 Series Controller Card you received from
19. Advanced Connection Advanced Connection allows you to enter the IP Address of the device You can also select this connection if the openGear frame you want to add is not listed in the Automatic dialog To add frames to the DashBoard Lite applet 1 Ensure the DashBoard Lite applet is running on your computer 2 Click Add Frame located at the bottom of the Navigation Pane to display the Add Frame dialog The Automatic tab is selected by default in the Add Frame dialog 3 To adda frame using an Automatic Detection e Select the desired frame name You can also select more than one frame at a time e Click OK to add the selected frame and exit the dialog Or click Cancel to exit the dialog and not save any changes Operating Tip Click Refresh to update the list of Detected Frames in the Automatic tab The refresh feature causes the DashBoard Lite applet to check the network for recently added or enabled frames 4 To add a frame using an Advanced Connection Select the Advanced tab from the Add Frame dialog Enter a name for the frame in the Frame name field Enter the IP Address of the frame in the IP Address field Enter the port of the frame in the Port field e Click OK to save your changes and exit the dialog Or click Cancel to exit the dialog and not save any changes MFC 8300 Series User Manual Iss 11 DashBoard Lite Applet 5 Using the DashBoard Lite Applet This section provides a brief summary of
20. Enabling SNMP Support on page 2 10 MFC 8300 Series User Manual Iss 11 MFC 8320 N Series Setup 5 4 6 MFC 8320 N Series Setup MFC 8300 Series User Manual Iss 11 MFC 8310 Setup In This Chapter This chapter provides information on using the MFC 8310 Controller Card The MFC 8310 enables you to monitor the fans power supply status and the cards installed in the DFR 8300 series frames The following topics are discussed e Controls for the MFC 8310 MFC 8300 Series User Manual Iss 11 MFC 8310 Setup 1 Controls for the MFC 8310 This section provides information on the jumpers buttons and LEDs for the MFC 8310 Refer to Figure 5 1 for the location of the LEDs and controls for fan alarm and communications Alarm LED OK LED Alarm Mute Bootload Button Alarm Config Jumpers Comm Activity LED Fan Board Connector Edge Figure 5 1 MFC 8310 Card edge Controls Buttons and Jumpers on the MFC 8310 This section briefly summarizes the available buttons and jumpers on the MFC 8310 Alarm Mute Bootload Button Ifa card is reporting an error pressing the Alarm Mute button mutes the audio alarm until another fault condition occurs This button is also used as a Bootload button for factory service in the unlikely event of a complete card failure Alarm Configuration Jumper The Alarm Configuration Jumper enables or disables the audio alarm signal The Alarm LED is still lit if alarm conditions are occurring
21. adjacent cards to access the DIP Switches O zZ EM Figure 6 2 DIP Switches Set to the ON Positions SW1 Audio Alarm Setup SW1 configures the Audio Alarm Disable feature as follows e ON This setting activates the feature Alarms will not be audible e OFF This setting de activates the feature Alarms will be audible SW2 to SW6 SW2 to SW6 are not implemented at this time and should be left in the OFF positions SW7 Master Password Override SW7 is used to override the Master Password The Master Password feature limits the MFC 8310 N to support only authenticated connections Refer to the section Using a Master Password on page 2 7 for details Note You must have DashBoard version 4 0 0 or higher with MFC 8310 N software version 2 50 or higher e OFF This is the recommended position A user specified Master Password is used The default password is password It can be changed using DashBoard as outlined in the section Using a Master Password on page 2 7 e This position is used to recover a lost Master Password The user specified password is temporarily ignored and the default value of password is used MFC 8300 Series User Manual Iss 11 MFC 8310 N Series Setup 3 SW8 IP Address Setup SW8 enables you to select the IP Address of the MFC 8310 N as described in Table 6 1 For more informatio
22. apter provides information on setting up and using the card edge controls of the MFC 8320 S Controller Card The following topics are discussed e Card edge Controls for the MFC 8320 S e Configuring the DIP Switches e Monitoring the MFC 8320 S MFC 8300 Series User Manual Iss 11 MFC 8320 S Setup 1 Card edge Controls for the MFC 8320 S This section provides information on the jumpers buttons and LEDs for the MFC 8320 S Refer to Figure 3 1 for the location of card control features such as the Alarm Mute button and the Alarm Config jumpers 2 Note The functionality of the MFC 8320 S depends on the openGear frame it is installed in When installed in a DFR 8310 series frame the MFC 8320 S does not provide an ethernet connection When installed in a DFR 8321 series frame the MFC 8320 S provides a single DashBoard connection Figure 3 1 MFC 8320 S Card Controls 1 Alarm Mute Button 2 Alarm Config Jumper 3 DIP Switches 1 Alarm Mute Button The Alarm Mute button on the card edge of the MFC 8320 S mutes the audio alarm for two minutes If a fault condition is still present when the mute time out ends the card re activates the audio alarm Alarm Config Jumper The Alarm Config jumper enables or disables the audio alarm signal The Alarm LED is still lit if alarm conditions are occurring but the audio will be off Refer to Figure 3 2 and the card labeling for jumper positions 1 2 3 1 2 3
23. ashBoard Server and URM openGear frame nodes in the Tree View display a lock icon to inform the user that restrictions are in place This lock icon indicates that the node is locked and requires a Master Password or that the user must log into the DashBoard client with a valid user account to gain access to the node For More Information on the lock icon refer to the DashBoard Server and URM User Manual Before You Begin Refer to Table 2 1 to verify that you are running the required DashBoard and card software versions Note that at time of writing the current version of DashBoard is 5 1 Table 2 1 Required Software Versions Card Model DashBoard Version Card Software Version MFC 8320 S 4 0 0 or higher 1 10 or higher MFC 8320 N 4 0 0 or higher 2 50 or higher MFC 8310 N 4 0 0 or higher 2 50 or higher Configuring the Master Password Configuring the Master Password for your frame requires configuring the password feature in DashBoard Setting the DIP Switch Your MFC 8300 Series Network Controller card includes a DIP Switch that enables you to override the Master Password e MFC 8320 S and MFC 8320 N Use SW3 to configure the Master Password MFC 8310 N Use SW7 to configure the Master Password Use this DIP switch when the Master Password needs to be reset e g when you have forgotten the password text If you change the configuration of the DIP Switch you must reboot the card before the changes take effec
24. cription MFC 8320 x 50 1 and SW2 are set to OFF MFC 8310 N SW8 is set to OFF The Addressing Mode is set to DHCP in DashBoard The network automatically assigns the card ethernet settings MFC 8320 x 50 1 and SW2 are set to OFF MFC 8310 N SW8 is set to OFF DHCP set by user Current Network Source Settings The Addressing Mode is set to Static in Static set by user DashBoard User defines the ethernet settings from the Network tab 8 2 DashBoard Menus MFC 8300 Series User Manual Iss 11 Tab Title Current Settings Connection Management Internal Bus Status Network Source Parameters DHCP set by DIP Table 8 2 Network Tab Items Description MFC 8320 x SW1 is set to OFF and SW2 is set to ON Network automatically assigns the card ethernet settings Factory Default MFC 8310 N SW8 is set to OFF The IP Address of the card is set to 192 168 1 1 Factory Default 1 MFC 8320 x SW1 is set to ON and SW2 is set to OFF The IP Address of the card is set to 192 168 2 1 Factory Default 2 MF C 8320 x SW1 and SW2 are set to ON The IP Address of the card is set to 10 1 2 1 IP Address HHH HHH HHH IP Address of the card Subnet Mask HHH HA Subnet Mask for the card Default Gateway HH Card gateway NTP Server Access Mode HH IP Address of the NTP server used as a time source No acces
25. d using the card edge controls of the MFC 8320 N and MFC 8320 NS Controller Cards The MFC 8320 N and MFC 8320 NS bring ethernet connectivity to the DFR 8300 series frames infrastructure providing a DashBoard interface to monitor openGear cards in the frame The MFC 8320 NS includes the SNMP Monitoring option The following topics are discussed e Card edge Controls for the MFC 8320 N e Configuring the DIP Switches e Monitoring the MFC 8320 N MFC 8300 Series User Manual Iss 11 MFC 8320 N Series Setup 1 Card edge Controls for the MFC 8320 N This section provides information on the jumpers buttons and LEDs for the MFC 8320 N and MFC 8320 NS Refer to Figure 4 1 for the location of card control features such as the Alarm Mute button and the Alarm Config jumpers Figure 4 1 MFC 8320 N Card Control Locations 1 Alarm Mute Button 2 Alarm Config Jumper 3 DIP Switches 1 3 Alarm Mute Button The Alarm Mute button on the card edge of the MFC 8320 N mutes the audio alarm for two minutes If a fault condition is still present when the mute time out ends the card re activates the audio alarm Alarm Config Jumper The Alarm Config jumper enables or disables the audio alarm signal The Alarm LED is still lit if alarm conditions are occurring but the audio will be off Refer to Figure 4 2 and the card labeling for jumper positions 1 2 3 2 3 0 o Pin Position Pin Position 1 2 2 3 Figure 4 2 Alar
26. elected Notify on PSU present The alarm appears in DashBoard via SNMP MFC 8320 NS version only Missing Disables the PSU Status alarm for the reared specified frame power supply Indicates if the software key for any Licensable Features licensable features is installed Defaults all the values in the Setup tab Factory Settings Restore only Refer to the sections below for details Card Slot Names Configures the name displayed in Slot DashBoard for the specified slot This item is not available for the MFC 8310 N This option is read only when the frame door is closed This item is not available for the MFC 8310 N This item is only available when using an MFC 8320 N or MFC 8310 N This option is labeled as Factory Defaults when using an MFC 8320 S This field is not applicable when using an MFC 8320 S 0 2 6 8 6 DashBoard Menus MFC 8300 Series User Manual Iss 11 Restoring Menu Items to Factory Default Settings Table 8 6 lists the editable menu items that are reset to factory default settings when the Restore button is pressed in the Setup menu Table 8 6 Menu Items Restored to Factory Default Settings MFC 8320 N MFC 8310 N Fans Installed Fan Speed Notify on Card Fault Notify on PSU Missing Card Slot Names Network All menu items Disable DataSafe Mask Warning SNMP All menu items MFC 8300 Series Us
27. ement Information Base MIB file for your card 1 4 Introduction MFC 8300 Series User Manual Iss 11 Documentation Terms and Conventions This section outlines the terms and conventions used throughout this manual Terms The following terms are used Board and Card refer to openGear terminal devices within openGear frames including all components and switches DashBoard refers to the DashBoard Control System DFR 8300 series frame refers to all versions of the DFR 8310 series and DFR 8321 series frames and any available options unless otherwise noted DFR 8310 series frames refers to all versions of the DFR 8310 frame unless otherwise noted DFR 8321 series frames refers to all versions of the DFR 8321 series frames unless otherwise noted MFC 8300 Series Controller Card refers to the MFC 8310 series and the MFC 8320 series unless otherwise noted MFC 8310 Series refers to the MFC 8310 N and the MFC 8310 NS unless otherwise noted MFC 8320 Series refers to the MFC 8320 S the MFC 8320 N and the MF C 8320 NS unless otherwise noted MFC 8310 N refers to the MFC 8310 N and MFC 8310 NS unless otherwise noted MF C 8320 N refers to the MFC 8320 N and MFC 8320 NS unless otherwise noted OG3 FR series frames refers to all versions of the OG3 FR series frames unless otherwise noted Operator and User refer to the person who uses the MFC 83
28. ency booting in case of flash corruption or to recover from a failed software upgrade The MFC 8320 S contain a primary software load and two backup loads When the Alarm Mute Bootload button is pressed and held during power up the card will try the two backups in turn instead of the primary load If a valid backup is found it is copied into the primary load If neither backup is valid then all LEDs are lit to indicate a failure When running from a backup copy that differs from the primary load the Frame Status indicator in the Hardware tab of DashBoard displays Running a backup code If this message displays Ross Video recommends performing a software upgrade to ensure that all copies remain valid MFC 8320 N and MFC 8310 N Bootload Buttons The Bootload function is not implemented on the MFC 8320 N and MFC 8310 N Network Controller Cards However these cards may be recoverable via their web interface as follows 1 Ifthe IP address of the card is known use a web browser to try and connect to the frame by typing the IP address into the browser window as http xxx where xxx represents the frame IP address 2 If this is successful this provides access to diagnostic information for troubleshooting Contact Ross Technical Support for assistance 10 2 Service Information MFC 8300 Series User Manual Iss 11 Warranty and Repair Policy The MFC 8300 Series Controller Card is warranted to be free of any defect with respect t
29. er Manual Iss 11 DashBoard Menus 7 Network Tab Table 8 7 summarizes the Network configuration options available in DashBoard for the MFC 8300 Series Controller Cards Menu Title Network a The Addressing Mode is set to DHCP at the factory before shipment Table 8 7 Network Menu Items Frame Name Parameters Description Configures the name displayed in DashBoard for the frame the card is installed in The Frame Name is automatically updated in the Product tab NTP Server This is the IP Address of the NTP server used as a time source Current DIP Switch read only Indicates the position of the DIP Switches Addressing Mode Static User defines the Network settings of the card DHCP DashBoard obtains network settings automatically for the card IP Address HHH HHH Enables you to set the IP Address of the card if the Addressing Mode is set to Static Subnet Mask Hitt HHH HHH Enables you to set the Subnet Mask of the card if the Addressing Mode is set to Static Default Gateway Enables you to set the Default Gateway of the card if the Addressing Mode is set to Static Apply Applies and saves any changes made to the Network Settings Cancel 8 8 DashBoard Menus Cancels any setting changes and resets the Network Settings to the previous values MFC 8300 Series User Manual Iss 11 DataSafe Tab Table 8 8 summarizes the DataSafe
30. ess confiicts To use a preset network configuration using the DIP Switch es 1 Power down the openGear frame that houses the Network Controller card 2 Quit DashBoard on your computer 3 Set the DIP Switch to specify the preset IP Address as outlined in the applicable Setup chapter of this manual for your Network Controller card model 4 Ensure the network settings of your computer are compatible with those chosen for the Network Controller card Note The IP Addresses of the Network Controller card and your computer must be similar but not identical and the Subnet Mask must match exactly the same For example if the Network Controller card has an IP Address of 192 168 2 1 then your computer should be configured for an IP Address with 192 168 2 X where X is a number other than 1 5 Before you begin and to prevent IP Address conflicts isolate the Network Controller card and your DashBoard computer from the rest of your network e Ifyou are using a hub or switch unplug all devices except the Network Controller card and your DashBoard computer or e Connect the openGear frame directly to the DashBoard computer Note The MFC 8310 N does not support Auto MDIX so a crossover cable may be needed for direct connection The MFC 8320 N supports Auto MDIX enabling you to use any ethernet cable when connecting the frame to the DashBoard computer Launch DashBoard on your computer Power up the openGear frame
31. front card edge of the MFC 8320 S and the frame door have LED indicators for the cooling module fan alarm and communication activity Refer to Figure 3 4 for the location of the card edge LEDs on the MFC 8320 S Alarm LED OK LED Alarm Mute Switch o Alarm Config Jumpers 8 CAN LED Ethernet LED SW3 DIP Switch Figure 3 4 MFC 8320 S Card edge Controls Table 3 2 provides information on the LED displays of the MFC 8320 S Table 3 2 MFC 8320 S LED Descriptions Description When lit this LED indicates a major alarm condition is occurring in the frame When lit this LED indicates the MFC 8320 S is operating correctly When flashing this LED indicates the MFC 8320 S is communicating with the other cards within the frame Red Green Yellow Off When off this LED indicates an absence of incoming messages When lit this LED indicates a valid ethernet connection but the Yellow card is not receiving messages from DashBoard or a control panel Ethernet Flashing When flashing this LED indicates the card is communicating Yellow over the ethernet connection to DashBoard or a control panel Off When off this LED indicates an absence of ethernet connection MFC 8300 Series User Manual Iss 11 MFC 8320 S Setup 5 3 6 MFC 8320 S Setup MFC 8300 Series User Manual Iss 11 MFC 8320 N Series Setup In This Chapter This chapter provides information on setting up an
32. g all possible causes please contact your openGear products distributor or the Technical Support department at the numbers listed under the Contact Us section 1 Visual Review Performing a quick visual check may reveal many problems such as connectors not properly seated or loose cables Check the card the frame and any associated peripheral equipment for signs of trouble 2 Power Check Check the power indicator LED on the distribution frame front panel for the presence of power If the power LED is not illuminated verify that the power cable is connected to a power source and that power is available at the power main Confirm that the power supplies are fully seated in their slots If the power LED is still not illuminated replace the power supply with one that is verified to work 3 Input Signal Status Verify that source equipment is operating correctly and that a valid signal is being supplied 4 Output Signal Path Verify that destination equipment is operating correctly and receiving a valid signal 5 Card Exchange Exchanging a suspect card with a card that is known to be working correctly is an efficient method for localizing problems to individual cards MFC 8320 S Alarm Mute Bootload Button In the unlikely event of a complete card failure you may be instructed by a Ross Technical Support specialist to perform a complete software reload on the MFC 8320 S The Alarm Mute Bootload button enables emerg
33. ge 2 4 2 In DashBoard display the Device tab of the card by double clicking its status indicator in the Basic Tree View From the Device tab select the Setup tab In the Licensable Features area make a note of the information displayed in the SNMP Request Code field 5 Contact Ross Video Technical Support e When you speak to the Technical Support representative tell them your name your facility name and the SNMP Request Code displayed in the Setup tab e You will be given a License Key that must be entered in the SNMP Feature Key field of the Setup tab 6 Enter the License Key in the SNMP Feature Key field When the installation is complete verify that the Setup tab displays Licensed in the SNMP Feature field and that the SNMP tab is now available in the Device View Configuring the SNMP Agent using DashBoard The SNMP agent on the frame will accept SNMP GET and SET requests on the default SNMP port 161 using SNMP version 1 or SNMP version 2c The SNMP Agent will send SNMP traps to one or more notification targets with user configurable address port and protocol version number To configure your SNMP Agent via DashBoard 1 In DashBoard display the Device tab of the card by double clicking its status indicator in the Basic Tree View 2 From the Device tab select the SNMP tab 2 10 Installation MFC 8300 Series User Manual Iss 11 3 Set the required parameters as follows e Read Community Str
34. id the warranty Please contact Ross Video Technical Support for more information In Case of Problems Should any problem arise with your MFC 8300 Series Controller Card please contact the Ross Video Technical Support Department Contact information is supplied at the end of this publication A Return Material Authorization number RMA will be issued to you as well as specific shipping instructions should you wish our factory to repair your MFC 8300 Series Controller Card If required a temporary replacement frame will be made available at a nominal charge Any shipping costs incurred will be the responsibility of you the customer All products shipped to you from Ross Video Limited will be shipped collect The Ross Video Technical Support Department will continue to provide advice on any product manufactured by Ross Video Limited beyond the warranty period without charge for the life of the equipment MFC 8300 Series User Manual Iss 11 Service Information 3 Contact Us Contact our friendly and professional support representatives for the following Name and address of your local dealer e Product information and pricing e Technical support e Upcoming trade show information Telephone ican After Hours Emergency Email Telephone General Fax Information Email Website Visit Us Visit our website for e Company information and news 1 613 652 4886 1 613 349 6 techsupport rossvide
35. ify that you are uploading the software to the correct card For example you will receive this message when attempting to upload FSR 6601 software to a SRA 8601A card No response from device The upload failed while in progress due to a loss of power or communications Refer to the section Power or Communications Loss This can also be caused by congestion on the internal frame communication bus To isolate this problem other cards in the frame can be temporarily removed for the duration of the upgrade Recovering from a failed upload Note that the following is only recommended when other methods have failed To recover from a failed upload lt Re boot the card by clicking Reboot in the Device tab gt Wait for the card to boot up then lt Re start the file upload process MFC 8300 Series User Manual Iss 11 DashBoard Lite Applet 9 9 10 DashBoard Lite Applet MFC 8300 Series User Manual Iss 11 Service Information In This Chapter This chapter contains the following sections Troubleshooting Checklist Warranty and Repair Policy MFC 8300 Series User Manual Iss 11 Service Information 1 Troubleshooting Checklist Routine maintenance to this openGear product is not required In the event of problems with your MFC 8300 Series Controller Card the following basic troubleshooting checklist may help identify the source of the problem If the card still does not appear to be working properly after checkin
36. ing Enter the SNMP password for GET requests For example public Write Community String Enter the SNMP password for SET requests For example private 4 To add a trap notification target edit the Trap Notification Target field This field follows the format of 4 4 4 aaa bb cc where HHHHHH represents the Target IP address to which traps should be sent aaa represents the UDP Port number to which traps should be sent bb represents the SNMP protocol version to be used for traps to this target cc represents the Target community string An example is provided in the SNMP tab in DashBoard Click Add to update the list with the new target Click Apply to apply your changes or Cancel to discard the changes To remove a trap notification target select the target in the list and click Delete MFC 8300 Series User Manual Iss 11 Installation 1 Software Upgrades The MFC 8300 Series Controller Card can be upgraded in the field from DashBoard via TCP IP For MFC 8320 N software versions 2 20 and later upgrades can also be done using the DashBoard Lite applet Refer to the section Uploading Software to a Card on page 9 7 for details on using the DashBoard Lite applet Note you are using an MFC 8320 N contact Ross Technical Support if you are upgrading from a software version of version 1 11 or lower You must upgrade to version 1 12 before upgrading to a version higher than version 1 12 T
37. ing interfaces DashBoard Control System The DashBoard Control System enables you to monitor and control openGear frames and cards from a computer DashBoard communicates with other cards in the openGear frames through the MFC 8300 Series Network Controller cards The DashBoard software and user manual are available for download from our website For More Information on e installing and using DashBoard refer to the DashBoard User Manual the available menus in DashBoard for your card refer to the chapter DashBoard Menus on page 8 1 Card edge Controls The front edge of the MFC 8300 Series Controller Card feature LED indicators for the power ethernet connection and general communication activity The MFC 8300 Series Network Controller cards also include DIP switches for specifying the IP address of the frame For More Information on e the specific front edge controls for your MFC 8300 Series Controller Card refer to the applicable chapter in this manual SNMP Monitoring and Control The MFC 8300 Series Network Controller cards can provide optional support for remote monitoring of your openGear frame and using the Simple Network Management Protocol SNMP This protocol is compatible with many third party monitoring and control tools For More Information on SNMP monitoring and control refer to the section Enabling SNMP Support on page 2 10 e SNMP controls for your openGear card refer to the Manag
38. is an audible alarm from the card and a warning message is displayed in DashBoard You can clear the alarm using an option in the Setup tab or by using the card edge controls A DataSafe mismatch occurs when the software version or the card type does not match the saved data for that slot Note that DataSafe is disabled by default For More Information on the options available in the DataSafe tab refer to the section DataSafe Tab on page 8 9 enabling DataSafe for your Network Controller card refer to the section Enabling DataSafe on page 7 3 MFC 8300 Series User Manual Iss 11 DataSafe and Network Controller Cards This section briefly summarizes the DataSafe options available for the MFC 8300 Series Network Controller Card Using the Alarm Button An audible alarm indicates when a DataSafe mismatch occurs such as when a card is installed that does not match the compatibility range of the DataSafe saved data Single pressing the Alarm button mutes the audible alarm but does not mask the alarm displayed in DashBoard For information on masking DataSafe mismatch warnings refer to the section Hiding the DataSafe Warnings on page 7 4 Holding the Alarm Mute button on the MFC 8300 Series card down for approximately 5 seconds causes the new settings of all cards to be copied to the saved DataSafe slots Enabling DataSafe All slot fields in the DataSafe tab of your Network Controller Card are set to Di
39. isplayed in the Tree View Only when you attempt to connect to additional locked frames and the login fails are you prompted for the password Note Any frame accessed with a Master Password via the Try for AI selection remains unlocked until you exit the DashBoard client 6 Ifthe password was incorrect an error message displays to prompt you for another log in attempt MFC 8300 Series User Manual Iss 11 Installation 9 Enabling SNMP Support Certain versions of the MFC 8300 Series Controller Cards provide optional support for remote monitoring and control of your frame and openGear cards using SNMP Simple Network Management Protocol which is compatible with many third party monitoring and control tools Refer to the section Features on page 1 2 for a list of cards that support SNMP Note The MFC 8320 S does not support SNMP Enabling SNMP Support The SNMP monitoring and control feature for your MFC 8300 Series Controller Card is a software option that is field upgradeable using DashBoard although DashBoard and SNMP still display MFC 8320 N An MFC 8310 N with SNMP enabled will continue to display in DashBoard as MFC 8310 N as well Note f SNMP is enabled on an MFC 8320 N it will perform as an MFC 8320 NS To enable SNMP support using the SNMP tab in DashBoard 1 Ensure that you have configured the network settings for your card as outlined in the section Network Configuration on pa
40. klist ssa a i 0 ko ek 10 2 ii Contents MFC 8300 Series User Manual Iss 11 MFC 8320 S Alarm Mute Bootload Button 10 2 MFC 8320 N and MFC 8310 N Bootload Buttons 10 2 Warranty and Repair Policy 10 3 MFC 8300 Series User Manual Iss 11 Contents iii iv Contents MFC 8300 Series User Manual Iss 11 introduction In This Chapter This chapter contains the following sections e Features User Interfaces Documentation Terms and Conventions A Word of Thanks Congratulations on choosing an openGear MFC 8300 Series Controller Card Dual HD SD SDI Switch Thank you for joining the group of worldwide satisfied Ross Video customers Should you have a question pertaining to the installation or operation of your card please contact us at the numbers listed on the back cover of this manual Our technical support staff is always available for consultation training or service MFC 8300 Series User Manual Iss 11 Introduction 1 Features The MFC 8300 Series Controller Cards are designed for the openGear frames and offer a range of monitoring and control options based on the card model The following sections outline the features for each available MFC 8300 Series Controller Card offered by Ross Video MFC 8320 Series This section outlines the features for the MFC 8320 series cards Table 1 1 Feature Comparison Chart Compatible with the DFR 8310 series frames MFC 8320 Series Model 8320 N v
41. lert the user that an electrical or electronic device or assembly is susceptible to damage from an ESD event Important Safety Instructions Caution This product is intended to be a component product of the openGear frame Refer to the DFR 8300 Series Frame User Manual for important safety instructions regarding the proper installation and safe operation of the frame as well as its component products Warning Certain parts of this equipment namely the power supply area still present a safety hazard with the power switch in the OFF position To avoid electrical shock disconnect all A C power cords from the chassis rear appliance connectors before servicing this area Warning Service barriers within this product are intended to protect the operator and service personnel from hazardous voltages For continued safety replace all barriers after any servicing This product contains safety critical parts which if incorrectly replaced may present a risk of fire or electrical shock Components contained with the product s power supplies and power supply area are not intended to be customer serviced and should be returned to the factory for repair To reduce the risk of fire replacements fuses must be the same time and rating Only use attachments accessories specified by the manufacturer EMC Notices United States of America FCC Part 15 This equipment has been tested and found to comply with the limits for a clas
42. m Config Jumper Pin Positions Enabled To enable the alarm feature set the jumper into Position 1 2 Disabled To disable the alarm feature set the jumper into Position 2 3 DIP Switches SW1 and SW2 are used in conjunction with the DashBoard menus to set the IP Address of the MFC 8320 N SW3 is used to override the Master Password for the frame Refer to the section Configuring the DIP Switches on page 4 3 for details 4 2 MFC 8320 N Series Setup MFC 8300 Series User Manual Iss 11 Configuring the DIP Switches This section briefly summarizes the DIP Switch settings on the MFC 8320 N Refer to Figure 4 1 for their locations Note that Figure 4 3 shows the DIP Switches in the ON position Figure 4 3 DIP Switches Set to the ON Positions SW1 SW2 IP Address Setup SW1 and SW2 are used in conjunction with the DashBoard menus to set the IP Address of the MFC 8320 N Refer to Table 4 1 and the card labeling for DIP Switch positions For more information on configuring the network settings for your card refer to the section Network Configuration on page 2 4 Table 4 1 SW1 and SW2 Positions 1 SW2 Controlled via Descriptions Position Position DashBoard The card network settings can be set by the user from the DashBoard Network tab default The card network settings are automatically assigned DHCP Mode The card IP Address is set to 192 168 2 1 The card Subnet Mask is set to 255 255 255 0
43. mes Compatible with the DFR 8321 series frames Compatible with the OG3 FR series frames Monitors frame power usage and sets the fan speed accordingly Monitors the frame door and each frame power supply Monitors the fan door and notifies the user if the door is left open too long Monitors the status of other cards in the frame via the internal bus Supports the DataSafe feature in DashBoard Generates alarms if any of the monitored functions develop errors Network settings storage on the card On the card Provides SNMP Monitoring Provides external 10 100Mbps ethernet connectivity to communicate with DashBoard Supports more than one concurrent TCP Control connections such as DashBoard or a control panel S year transferable warranty a Higher power consumption requires higher fan speed for adequate cooling The fans always run at maximum speed for 5 seconds after the fan door is closed then adjust to the appropriate level based on power consumption Saves items configured on the Network tab plus the Frame Name The MFC 8310 does not have network capabilities The MFC 8310 does not have SNMP monitoring capabilities The MFC 8310 does not have network capabilities The MFC 8310 does not have network capabilities mo po MFC 8300 Series User Manual Iss 11 Introduction 3 User Interfaces Your MFC 8300 Series Controller Card may include the follow
44. mpleted the file upload process and the OK button located in the bottom right corner of the dialog is enabled Important Avoid clicking the individual Reboot buttons until all cards have Click OK to reboot all the cards listed in the Uploading to Selected Devices dialog The Reboot Confirm dialog displays indicating the number of cards that will reboot Click Yes to continue the upgrade process Note that clicking Cancel or No returns you to the Uploading to Selected Devices dialog without rebooting the card s Note The communications processor of the MFC 8300 Series Controller Card requires approximately 30 seconds to re start and re establish network communications 2 12 Installation MFC 8300 Series User Manual Iss 11 The card s are temporarily taken offline during the reboot process The process is complete once the status indicators for the Card State and Connection return to their previous status Troubleshooting If you encounter problems when upgrading your card software verify the following Your network settings on the card are valid The ethernet cable is properly connected if you are uploading the file via a network connection The file you are attempting to load is a bin file that is for the card you are upgrading MFC 8300 Series User Manual Iss 11 Installation 3 2 14 Installation MFC 8300 Series User Manual Iss 11 MFC 8320 S Setup In This Chapter This ch
45. n on configuring the network settings for your card refer to the section Network Configuration on page 2 4 Table 6 1 SW8 Positions swg Controlled via Descriptions Position DashBoard The card network settings can be set by the user from the DashBoard Network tab default The card IP Address is set to 192 168 1 1 The card Subnet Mask is set to 255 255 0 0 OFF a DHCP Modeisassumed until the user changes the settings in DashBoard 6 4 MFC 8310 N Series Setup MFC 8300 Series User Manual Iss 11 Monitoring the MFC 8310 N The front edge of the MFC 8310 N and the frame door have LED indicators for the cooling module fan alarm and communication activity Figure 6 3 Alarm LED Error LED Status OK LED Transmitting LED Comm Activity LED Receiving LED Processor LED Fan Board Connector Edge Figure 6 3 MFC 8310 N Card edge Controls Table 6 2 provides information on the LED displays of the MFC 8310 N Table 6 2 MFC 8310 N Series LED Descriptions Description When lit this LED indicates an alarm condition is occurring in the Rea frame When lit this LED indicates the card is operating correctly The fan Green i control process is operating correctly Status OK Flashing When flashing this LED indicates a DataSafe mismatch Green When lit this LED indicates the card is communicating with the frame Comm Activity Yellow This LED flashes red briefly whe
46. n the card is first powered up Processor If lit at any other time this LED indicates that the communications processor is not running This LED is lit when the card is first powered up and the card is booting up The LED turns off once boot up is complete If this LED is lit during normal operation it indicates that the communications software is not running correctly You must restart the process by pressing the Reset button When lit this LED indicates that the card is transmitting messages Transmitting on the internal communications bus When lit this LED indicates that the card is receiving messages via Receiving the internal bus MFC 8300 Series User Manual Iss 11 MFC 8310 N Series Setup 6 5 Enabling SNMP Monitoring on the MFC 8310 NS The MFC 8310 NS provides optional support for remote monitoring and control of your frame and openGear cards using SNMP Simple Network Management Protocol which is compatible with many third party monitoring and control tools You must obtain a license key from Ross Video to enable SNMP support For More Information on e enabling and configuring the SNMP Agent for your card refer to the section Enabling SNMP Support on page 2 10 6 6 MFC 8310 N Series Setup MFC 8300 Series User Manual Iss 11 DataSafe In This Chapter DataSafe enables you to load and store card parameters automatically or you can load from and store to a single file in DashB
47. nted nut beside the bottom guide slot Figure 2 1 Figure 2 1 MFC 8310 Controller Card and Unscrewed Retaining Screw 7 10 Tighten the Card Retaining Screw through the Retaining Screw hole to ensure the card does not move from the slot Power up the frame Close the frame door Check the operation of the fans If the fans do not operate verify that e the MFC 8300 Controller Card is seated properly in the frame backplane e the MFC 8300 Controller Card is aligned to the Fan PCB when the door is closed MFC 8300 Series User Manual Iss 11 Installation 2 3 Network Configuration The MFC 8300 Series Network Controller Cards feature an ethernet interface which allows cards in the openGear frame to be monitored and controlled using the DashBoard Control System Communication is possible only when the MFC 8300 Series Network Controller card is suitably configured to match the network to which it is connected Note Consult your IT Department before configuring any network settings This section explains the necessary parameters and lists several possible methods for managing these parameters Automatic configuration using DHCP When shipped from the factory the Network Controller card is configured to automatically obtain network settings from a Dynamic Host Configuration Protocol DHCP server Since most networks have a DHCP server available this method is applicable to most users and is the recommended method
48. o performance quality reliability and workmanship for a period of FIVE 5 years from the date of shipment from our factory In the event that your MFC 8300 Series Controller Card proves to be defective in any way during this warranty period Ross Video Limited reserves the right to repair or replace this piece of equipment with a unit of equal or superior performance characteristics Should you find that this MFC 8300 Series Controller Card has failed after your warranty period has expired we will repair your defective product should suitable replacement components be available You the owner will bear any labor and or part costs incurred in the repair or refurbishment of said equipment beyond the FIVE 5 year warranty period In no event shall Ross Video Limited be liable for direct indirect special incidental or consequential damages including loss of profits incurred by the use of this product Implied warranties are expressly limited to the duration of this warranty This MFC 8300 Series Controller Card User Manual provides all pertinent information for the safe installation and operation of your openGear Product Ross Video policy dictates that all repairs to the MFC 8300 Series Controller Card are to be conducted only by an authorized Ross Video Limited factory representative Therefore any unauthorized attempt to repair this product by anyone other than an authorized Ross Video Limited factory representative will automatically vo
49. o com 1 613 652 4886 1 613 652 4425 solutions rossvideo com http www rossvideo com e Related products and full product lines e Online catalog Testimonials
50. o display a new frame in the Navigation Pane Refresh button Use this button to request the latest information from the card Upload button Use this button to upload new software to the card Reboot button Use this button to instruct the card to reboot e Close button Use this button to close the specific Device tab Device View You can select a device from the Navigation Pane to display its tab in the Device View Selecting a Device tab enables you to view the information on that device such as product information monitoring options and editable parameters Each Device tab is labeled with the name of the frame the slot number that the device is installed in the device type and the status indicator You can have several Device tabs open at any time in the Device View such as displayed in Figure 9 1 9 4 DashBoard Lite Applet MFC 8300 Series User Manual Iss 11 Adding Frames to the DashBoard Lite Applet Once the DashBoard Lite applet is running you can select additional openGear frames to communicate with This section outlines the connection methods for adding frames There are two connection methods for adding a frame Automatic Detection DashBoard Lite applet performs network discovery and presents a list of frames detected on your network Select a frame from the list to connect to it It is recommended to select this method if the IP Address of your frame may change This is the default method
51. o upgrade the software on a MFC 8300 Series Controller Card 1 Contact Ross Technical Support for the latest software version file 2 In DashBoard display the Device tab of the MFC 8300 Series Controller Card by double clicking its status indicator in the Basic Tree View From the Device tab click Upload to display the Select file for upload dialog Navigate to the bin upload file you want to upload to the MFC 8300 Series Controller Card Click Open to display a confirmation dialog If you are upgrading a single card click Finish to display the Uploading to Selected Devices dialog Proceed to step 8 7 Ifyou are upgrading multiple cards e Click Next gt to display the Select Destination menu This menu provides a list of the compatible cards based on the card selected in step 2 e Specify the card s to upload the file to by selecting the check box es for the cards you wish to upload the file to e Verify that the card s you wish to upload the file to The Error Warning fields indicate any errors such as incompatible software or card type mismatch e Click Finish to display the Uploading to Selected Devices dialog e Proceed to step 8 8 Monitor the upgrade The Uploading to Selected Devices dialog enables you to monitor the upgrade process e Notice that each card is listed in the dialog with a button This button is replaced with a Reboot button once the software file is loaded to that card successfully co
52. oard This feature is available for frames using the MFC 8320 N and MFC 8310 NS cards only For more information on using the DataSafe feature in DashBoard refer to your DashBoard Control System User Manual Note DashBoard version 2 3 0 or higher is required to access DataSafe features This chapter contains the following sections e Overview e DataSafe and Network Controller Cards MFC 8300 Series User Manual Iss 11 DataSafe 1 Overview 7 2 DataSafe The following DataSafe features are available when using a MFC 8300 Series Network Controller Card The Network Controller card monitors all traffic going through it On power up the Network Controller card queries for all card information Changes to writable parameters of cards is noted and the current version of all parameters is stored Parameter data is stored locally on the network card for every slot independently Parameter data can be saved in a single file DataSafe enables the user to send all the parameter data to a card slot or to every slot on the network that matches You can use a limited DashBoard view to update a subset of cards instead of the entire connected view DashBoard sends the file to a specific network card and slot for use Once received it updates the card if the attached card matches the data sent DataSafe stores and recalls the parameters automatically with or without a network connection When a DataSafe mismatch occurs there
53. openhear E as MFC 8300 Series openGear Controller Cards User Manual Thank you for choosing Ross You ve made a great choice We expect you will be very happy with your purchase of Ross Technology Our mission is to 1 Provide a Superior Customer Experience offer the best product quality and support 2 Make Cool Practical Technology develop great products that customers love Ross has become well known for the Ross Video Code of Ethics It guides our interactions and empowers our employees hope you enjoy reading it below If anything at all with your Ross experience does not live up to your expectations be sure to reach out to us at solutions rossvideo com Rass David Ross CEO Ross Video dross rossvideo com Ross Video Code of Ethics Any company is the sum total of the people that make things happen At Ross our employees are a special group Our employees truly care about doing a great job and delivering a high quality customer experience every day This code of ethics hangs on the wall of all Ross Video locations to guide our behavior 1 We will always act in our customers best interest We will do our best to understand our customers requirements We will not ship crap We will be great to work with We will do something extra for our customers as an apology when something big goes wrong and it s our fault We will keep our promises We will treat the competition with
54. options available in DashBoard for the MFC 8300 Series Controller Cards Note This tab is not available when using an MFC 8320 S This tab displays an array of cards based on the frame the selected card is installed in Table 8 8 DataSafe Menu Items Menu Title Parameters Description Displays information for the card Card Type and currently installed in that slot where Software Rev uv n represents the card name read only e v represents the software version s represents the status message Click this button to automatically update Correct Mismatch lt Update Slot the slot with the new card information indicated in the Conflict field When blank this field indicates that the card currently in the slot has the same card type and software version as the saved DataSafe data Conflict read only Indicates that the software version or the card type do not match the saved data for the slot where n represents the card name v represents the software version and s represents the status message 48 y Disables DataSafe for the selected slot You may still monitor the slot but you Selected cannot update the slot with any new configuration data received when a new Disable card is installed in the slot Enables the Conflict field to display any card mismatch information To update the slot you must click the lt Update Slot button Cleared Click this button to load the current DataSafe data
55. or acard ofa different type is installed in the slot DashBoard includes a Mask Warning option in the DataSafe tab for each Network Controller Card Enabling the Mask Warning option prevents error messages from displaying in the Data Safe State field of the Hardware tab To hide DataSafe mismatch warnings in DashBoard 1 From the Tree View in DashBoard double click the Network Controller Card to display a corresponding Device Tab in the Device View 2 Select the DataSafe tab 3 Mask the DataSafe mismatch warnings as follows e Checkbox cleared DashBoard displays an error message in the Data Safe State field of the Hardware tab Information is also displayed in the Conflict field of the DataSafe tab to alert the user that a software mismatch is occurring This is the default setting e Checkbox selected This feature is disabled DashBoard does not update the Data Safe State field of the Hardware tab nor the Conflict field of the DataSafe tab Forcing DataSafe Files to Load The Conflict field in the DataSafe tab indicates when a currently installed card has a card type or software incompatibility When there is a DataSafe mismatch on the slot the Update Slot button is enabled for that slot Click this button to replace the last saved parameters with the current card parameters e Use the Force button in the DataSafe tab to force the currently saved DataSafe data to load to all cards with software mismatches and store
56. ork Tab DataSafe Tab SNMP Tab MFC 8300 Series User Manual Iss 11 DashBoard Menus 1 Status Tabs This section summarizes the Status tabs displayed in DashBoard for the MFC 8300 Series Controller Cards The indicators in the Status tabs can vary in severity from green valid yellow caution to red alarm DashBoard reports the most severe alarm for a single field Alarm colors are noted within the tables as text set in brackets next to the parameter name Product Tab Table 8 1 summarizes the read only information displayed in the Product tab Table 8 1 Product Tab Items Tab Title Product Frame Name Parameters Description Name as defined by the user in the Network tab Refer to Table 8 7 on page 8 8 Frame S N Indicates the Frame Serial Number Product MFC 83xx Indicates the model number of the card Supplier Ross Video Ltd Indicates the manufacturer of the card Board Rev Hit Indicates the hardware revision Board S N HPA TE Indicates the card serial number MAC Address FREAR MAC Address for the card Software Rev HHH Indicates the card software version Firmware Rev Indicates the card firmware revision a This field is not available when using an DFR 8310 series frame Network Tab Table 8 2 summarizes the read only information displayed in the Network tab Table 8 2 Network Tab Items Tab Title Parameters Des
57. r product is not required This product contains no user serviceable parts If the module does not appear to be working properly please contact Technical Support using the numbers listed under the Contact Us section on the last page of this manual All openGear products are covered by a generous 5 year warranty and will be repaired without charge for materials or labor within this period See the Warranty and Repair Policy section in this manual for details Environmental Information The equipment that you purchased required the extraction and use of natural resources for its production It may contain hazardous substances that could impact health and the environment To avoid the potential release of those substances into the environment and to diminish the need for the extraction of natural resources Ross Video encourages you to use the appropriate take back systems These systems will reuse or recycle most of the materials from your end of life equipment in an environmentally friendly and health conscious manner The crossed out wheelie bin symbol invites you to use these systems Ifyou need more information on the collection re use and recycling systems please contact your local or regional waste administration You can also contact Ross Video for more information on the environmental performance of our products Company Address Ross Video Limited ROSS lt lt Iroquois Ontario KOE 0 Canada General Busine
58. rd 2 8 7 220 Enabling SNMP Support 7 2 10 Configuring the SNMP Agent using 0 7 2 10 Software Upgrades a ias aa ra O ID ee A ree 2 12 MFC 8320 S Setup 3 Card edge Controls for the MFC 8320 S 0 000000ee0eeerene err 3 2 Configuring the DIP Switches erase renna 3 3 Monitoring the MEC 8320 5 ass 5 2 3 5 MFC 8320 N Series Setup 4 Card edge Controls for the MFC 8320 N c renna 4 2 Configuring the DIP Switches 4 3 Monitoring the MFC 8320 N zerinden aer e E e aS EE EEE E EEE TESS 4 4 SNMP Monitoring on the MFC 8320 NS sssssssessesesserssssessesessesrssrereseeseserseseeseeee 4 5 MFC 8310 Setup 5 Controls for the MEC 8310 5 2 MFC 8300 Series User Manual Iss 11 Contents i Buttons and Jumpers on the MFC 8310 eeen err 5 2 Monitoring the MEC 8310 c eeen enn 5 3 MFC 8310 N Series Setup 6 6 2 Configuring the DIP Switches ssa ss Ra NR Pr eh 6 3 Monitoring the MFC 83 LO N cceceesceceseesseesceseeesceseeesecaeecsecaaesaeceeceaecneseresseseeeeasenseeaeesaes 6 5 Enabling SNMP Monitoring on the MFC 8310 NS ne 6 6 DataSafe 7 7 2 DataSafe and Network Controller Cards 7 7 3 Using the Alarm BUM sas qua o rega a q ee E 7 3 Enabling DataSafe e E I E EE E EE ES 7 3 Re naming a Card 10 7 3 4 Forcing DataSafe Files
59. s A Digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at their own expense A Notice Changes or modifications to this equipment not expressly approved by Ross Video Limited could void the user s authority to operate this equipment CANADA This Class A digital apparatus complies with Canadian ICES 003 Cet appariel numerique de la classe A est conforme a la norme NMB 003 du Canada EUROPE This equipment is in compliance with the essential requirements and other relevant provisions of CE Directive 93 68 EEC INTERNATIONAL This equipment has been tested to CISPR 22 1997 along with amendments A1 2000 and A2 2002 and found to comply with the limits for a Class A Digital device A Notice This is a Class A product In domestic environments this product may cause radio interference in which case the user may have to take adequate measures Maintenance User Serviceable Parts Routine maintenance to this openGea
60. s area is located in the tabbed menu on the lower left of the screen This area displays the status parameters as reported by the card including the Product tab The Product tab displays the MFC 8300 Series User Manual Iss 11 DashBoard Lite Applet 3 product name alarm status details about the most serious alarm reported and the connection status The information in the Status Area is read only 3 N Arrow Buttons The Arrow buttons are located at the top of the vertical bar that separates the Status Area and the Settings Area within the Device View Click the arrows to maximize or minimize the Status and Settings Areas in the direction of that arrow For example with all areas maximized click the top arrow to maximize the Settings Area within the Device View Click the bottom arrow to return the areas of the Device View to the default size Click the bottom arrow again to maximize the Settings Area within the Device View 4 Settings Area This area is located in the tabbed menu on the right side of the screen and is used to configure the parameters for the card Each parameter has an appropriate control for configuring that parameter The following features may be available a drop down box of selections a slider for limited range variables or e an entry field with arrows for continuous variables 5 Button Area The following buttons are available at the bottom of the Device View Add Frame button Use this button t
61. s for the MFC 8310 N Series This section provides information on the jumpers buttons and LEDs for the MFC 8310 N series Refer to Figure 6 1 for the location of the controls for fan alarm and communications Figure 6 1 MFC 8310 N Series DIP Switches and Card edge Buttons 1 Alarm Mute Button 1 2 Reset Button 3 DIP Switches Alarm Mute Button When a card in the frame is reporting an error pressing the Alarm Mute button will mute the audio alarm until another fault condition occurs This button is also used as a Bootload button for factory service in the unlikely event of a complete card failure Reset Button This button is used to restart both of the on board processors the fan control processor and the communications processor The communications processor requires approximately 30 seconds to restart and re establish network communications DIP Switches The DIP Switches provide card edge controls for configuring the Audio alarm and specifying an IP address for the card Refer to the section Configuring the DIP Switches on page 6 3 for details 6 2 MFC 8310 N Series Setup MFC 8300 Series User Manual Iss 11 Configuring the DIP Switches This section briefly summarizes the DIP Switch settings on the MFC 8310 N Refer to Figure 6 1 for the location of the DIP Switches Note that Figure 6 3 shows the DIP Switches in the ON position Note You must remove the MFC 8310 N from the frame or remove the
62. s restrictions the MFC 8300 Series Controller Cards accepts connections from all DashBoard clients Authenticated Only Access control enabled only DashBoard clients version 4 0 0 or higher can connect The user must be authenticated by the DashBoard Server and URM or must know the Master Password of the MFC 8300 Series Controller Cards Master Password Active Connections Active Cards Bus Load Indicates that a user specified password is set for the MFC 8300 series card Overridden by DIP switch a This item is not available when using the MFC 8310 N b This item is not available when using the MFC 8320 N or MFC 8320 S c This is SW3 on the MFC 8320 N and MFC 8320 S and SW7 on the MFC 8310 N MFC 8300 Series User Manual Iss 11 The user specified password is overridden because the DIP Switch is enabled The Master Password is now overridden to the factory default value of password Number of external control devices such as DashBoard connected via TCP to the frame Number of active cards within the frame Communication traffic of the internal CAN Bus A high value indicates a high amount of traffic DashBoard Menus 8 3 Hardware Tab Table 8 3 summarizes the read only information displayed in the Hardware tab Table 8 3 Hardware Tab Items Tab Title Frame status Mid Plane ID Parameters OK Green Running a backup code Yellow Fan door
63. s with the Network Controller card 1 Ensure that openGear frame is connected to the same network as your DashBoard computer Launch the DashBoard application on your computer Power on the openGear frame that the Network Controller card is installed in Wait approximately 30 seconds while the frame establishes network communications Mm ms ey iN Verify that the Network Controller card displays in the Tree View of DashBoard 2 4 Installation MFC 8300 Series User Manual Iss 11 6 Should the card fail to display after two minutes e Verify the ethernet cables are properly connected e Check the link activity LEDs found on the ethernet RJ 45 connectors Ensure the network settings for the Network Controller card are set to the factory default values e Ifall cables are connected and the LEDs do not indicate an error then automatic configuration is not possible Proceed to the section Preset Configuration using DIP Switches on page 2 5 Preset Configuration using DIP Switches This method is used to established initial communications when no DHCP server is available or to override a custom user configuration and is intended to be used temporarily in order to establish communication Once initial communications are established the Network Controller card should be configured for either DHCP or Static operation Note Use of this method for normal operation is not recommended as there is a high chance of IP Addr
64. sable by default The Disable feature prevents DashBoard from automatically recalling the card parameters for the specified slot You may still monitor the status of the cards in those slots and DashBoard still updates the slot information when a new card is installed or when a card is removed from the slot and replaced with another card To enable DataSafe for a specific slot 1 From the Tree View in DashBoard double click the Network Controller Card to display a corresponding Device Tab in the Device View 2 Select the DataSafe tab Locate the card slot s you wish to enable DataSafe for 4 Clear the corresponding checkbox in the Disable column Re naming a Card Slot DashBoard enables you to re name a card slot and have that name display in all Tree Views and the DataSafe tab window for the specific Network Controller Card To re name an openGear slot in the Tree View 1 From the Tree View in DashBoard double click the Network Controller Card to display a corresponding Device Tab in the Device View Select the Setup tab In the Card Slot Names section of the Setup tab locate the slot you wish to re name 4 Enter the new name for the card slot in the text field provided MFC 8300 Series User Manual Iss 11 DataSafe 3 Hiding the DataSafe Warnings A DataSafe mismatch warning occurs in DashBoard when e acard of the same type is installed that does not match the software of the card previously installed in that slot
65. ss Office Fax Technical Support After Hours Emergency E mail Technical Support E mail General Information Website Ross Video Incorporated P O Box 880 Ogdensburg New York USA 13669 0880 1 613 652 6 1 613 652 4425 1 613 652 6 1 613 349 6 techsupport rossvideo com solutions rossvideo com http www rossvideo com Contents Introduction 1 a 1 2 1 2 320 7 1 3 User Interfaces vacas cuaradras it sa oe etna nn ana os dana Palma das 1 4 DashBoard Control System 7 1 4 Card edge Controls axis e A a es seas 1 4 SNMP Monitoring and Control 0e20eeeerennr 1 4 1 5 Installation 2 Before Yo Begin is iris ante kk a AB SERA quai que reis cagando 2 2 Static DiSCharge s sesta we evs 0 Seita ES 2 2 PAN os ais TE lr eed Cocca NE ahead 2 2 9 2 2 Installing an MFC 8300 2 3 To install an MFC 8300 Series Controller Card ccccescceseeseceeceeeeeeeeeeeseenneenes 2 3 Network Configuration siss snara ara asa ii RSG 2 4 Automatic Configuration using DHCP ene 2 4 Preset Configuration using DIP Switches c 0 7 2 5 Custom User Configuration via DashBoard 7 2 6 2 6 27 Before You Begin inn gai teen nue a iii RENE 2 7 Configuring the Master Password 8 2 7 Accessing an MFC 8300 Series Network Controller Ca
66. sword to Or you can use the provided menu to quickly select all frames clear the selections select only presently locked frames or select only currently unlocked frames 8 Click OK Accessing an MFC 8300 Series Network Controller Card You can access an MFC 8300 Series Controller Card using your user account assuming you have permissions to do so If DashBoard URM is implemented in your facility and your DashBoard client is version 4 0 0 or higher you log in as outlined in the procedure To use a valid user account If DashBoard URM is unavailable or when using the DashBoard Lite applet you log in as outlined in the procedure To use the Master Password To use a valid user account 1 Launch the DashBoard client on your computer 2 Log into the DashBoard client with your user account and password 3 Navigate to the frame in the Tree View of the DashBoard client To use the Master Password 1 Launch the DashBoard client on your computer 2 Navigate to a locked frame displayed in the Tree View of the DashBoard client 3 Double click the frame node to display the Password Required dialog You can also double click the frame name and select Open 4 Enter the Master Password for the frame in the provided field Select one of the following methods Click Try Password to connect to the selected frame or 2 8 Installation MFC 8300 Series User Manual Iss 11 e Click Try for All to connect to all locked frames d
67. t Override the Master Password using the DIP Switch as follows e OFF This is the recommended position A user specified Master Password is used The default password is password It can be changed using DashBoard as outlined in the section To configure the Master Password in DashBoard on page 2 8 e This position is used to recover a lost Master Password The user specified password is temporarily ignored and the default value of password is used MFC 8300 Series User Manual Iss 11 Installation 7 To configure the Master Password in DashBoard 1 Navigate to the frame in the Tree View of the DashBoard client 2 Right clickthe frame node and select Lock Unlock Access to display the Change Master Password dialog By default the current Master Password for the frame is automatically entered into the Old Password field Select the Change master password check box Type the new Master Password for the frame in the New Password field Re type the new Master Password for the frame in the Confirm field aan Select the Prevent unauthorized access to this frame check box to enforce access controls for this frame e Users with older version of DashBoard will be unable to connect to the frame e DashBoard clients version 4 0 0 or higher will use DashBoard URM to determine user access rights 7 From the dialog window located under the Confirm field select the frame s you wish to apply the new Master Pas
68. talled in that frame The interface resembles the DashBoard interface but does not support the restoring of card settings from a file the porting of card settings from one card to another the upgrading of multiple cards at one time DashBoard Server and URM management access controls Only global access to the frame via the Master Password is supported Interface Overview This section includes a brief summary of the Dashboard Lite applet interface and its components Add Frame Frame03 Sat 1 Frafnen4 NLEZ Frame04 NLE2 as 0 0 ES UDC 8225 W Slot 10 MUX 8258 A Supper Ross Video Ltd drev io enc a 631oAR 031 Daughter Card Type None Slence Timeout soc Factory Defaults Status 1 17 55 PM idle Figure 9 1 DashBoard Lite Applet Interface Example 1 Navigation Pane The DashBoard Lite applet displays the following details in the Navigation Pane An indicator for each frame If you entered a new name using the Add Frames dialog it is displayed beside the indicator The indicator beside the frame is the worst case status of all cards in the frame The product name for each card installed in the frame and which slot it is in The name for each card is the product name as reported by the card Indicators for each card in the frame The cards and their status are detected automatically 2 Status Area Thi
69. that the Upload button is disabled when the Read Only check box is selected Navigate to the directory where the upload file is stored and select the file to be sent 4 From the File Selection dialog click Open The DashBoard Lite applet reads the file and displays a Confirmation dialog This dialog displays the selected upload file name type size and the file creation date 5 From the Confirmation dialog you can select from the following e Click Cancel to cancel the upload of the file and return to the Device View Important Do not click Cancel unless the upload progress has stopped completely for 60 seconds or more Canceling an upload may leave the card in an invalid state Click Continue to upload the file While uploading the Uploading Progress dialog is displayed 6 When the upload process is complete The card reboots and may be briefly offline However some cards will prompt for confirmation before rebooting The Product tab indicates the new software information in the required fields MFC 8300 Series User Manual Iss 11 DashBoard Lite Applet 7 Troubleshooting This section provides additional information should you encounter problems with running or using the options in the DashBoard Lite applet Starting the DashBoard Lite Applet This section provides additional information to help troubleshoot problems you may encounter when using the DashBoard Lite applet An error dialog displays
70. the new information Refer to the DashBoard Control System User Manual for details Resetting a Network Controller Card to Factory Defaults Through DashBoard you can reset the factory settings of the Network Controller Card using the Restore button in the Setup tab Note that the frame name is unaffected Important Clicking the Restore button erases all DataSafe data for the Network Controller Card Clicking the Restore button in the Setup tab of the Network Controller card performs the following tasks in DashBoard All values in the Setup tab of the Network Controller card are reset to the factory defaults e All Slot names are deleted Slot name fields are blank and all DashBoard fields are updated with the default names 7 4 DataSafe MFC 8300 Series User Manual Iss 11 DashBoard Menus In This Chapter This chapter provides information the DashBoard menus available for the MFC 8300 Series Controller Cards Note that some of the available menus and options are dependent on the card you are using Default values are indicated with an asterisk The DashBoard Control System enables you to monitor and control openGear frames and cards from a computer DashBoard communicates with other cards in the DFR 8300 series frame through the MFC 8300 Series Controller Cards You can download the DashBoard software and manual from the Ross Video website The following topics are discussed Status Tabs Setup Tab Netw
71. the read only information displayed in the Power tab Tab Title Ambient Temp C Parameters Table 8 4 Power Tab Items Description Ambient temperature within the frame Frame Power W Indicates frame power consumption Max Slot Current mA 12V Current mA Indicates the highest power usage by a single slot in the frame Indicates the power supplied by PSU1 Temperature C 12V Current mA Reports the temperature of PSU1 Indicates the power supplied by PSU2 Temperature C MFC 8300 Series User Manual Iss 11 Reports the temperature of PSU2 DashBoard Menus 8 5 Setup Tab Table 8 5 summarizes the Setup options available in DashBoard for the MFC 8300 Series Controller Cards Table 8 5 Setup Menu Items Menu Title Parameters Description Alarms are displayed in the Frame Status Selected field of the Hardware tab Fans Installed gt No alarms are displayed in the Frame Cleared Status field of the Hardware tab Card automatically controls the cooling Auto fan speed of the frame for optimum Fan Speed cooling Max Frame fans always run at maximum speed Card displays an alarm in DashBoard and the FAULT LED lights solid red on the Selected Sp Notify on Card Fault frame when a fault condition is reported by a card in the frame Cleared Disables this feature An alarm condition is flagged if the corresponding power supply is not S
72. the shipping container If any items are missing or damaged contact your sales representative or Ross Video directly Related Publications It is recommended to consult the following Ross Video documentation before installing and configuring your MFC 8300 Series Controller Card DashBoard User Manual Ross Part Number 8351DR 004 e DFR 8300 Series User Manual Ross Part Number 8300DR 005 2 2 Installation MFC 8300 Series User Manual Iss 11 Installing an MFC 8300 Series Controller Card This section outlines how to install an MFC 8300 Controller Card in an openGear frame The same procedure applies regardless of the frame or card type The MFC 8300 series controller card installs in the last slot on the right side of the openGear frame when facing the frame To install an MFC 8300 Series Controller Card 1 2 3 Power off the openGear frame Open the frame door If necessary remove any cards from the frame that would interfere with easy access and lines of sight Unscrew the Card Retaining Screw Part No 850 040R enough to eliminate any protrusion into the card guide slot on the right of the screw Insert the MFC 8300 Controller Card with the component side out into the card guides between the dividing wall and the last slot ensuring the card does not touch the Card Retaining Screw Slide the card in the slot until firmly seated and such that the Card Retaining Screw hole on the bottom front edge aligns with the mou
73. tion ON Table 3 1 SW1 and SW2 Positions Controlled via DashBoard Descriptions The card network settings can be set by the user from the DashBoard Network tab default The card network settings are automatically assigned DHCP Mode The card IP Address is set to 192 168 2 1 The card Subnet Mask is set to 255 255 255 0 The card IP Address is set to 10 1 2 1 The card Subnet Mask is set to 255 255 255 0 a DHCP Mode is assumed until the user changes the settings in DashBoard SW3 Master Password Override SWS is used to override the Master Password This feature forces a reset of the Master Password Refer to the section Using a Master Password on page 2 7 for details Note You must have DashBoard version 4 0 0 or higher and MFC 8320 S software version 1 10 or higher OFF This is the recommended position A user specified Master Password is used The default password is password It can be changed using DashBoard as outlined in the section Using a Master Password on page 2 7 ON This position is used to recover a lost Master Password The user specified password is temporarily ignored and the default value of password is used MFC 8300 Series User Manual Iss 11 MFC 8320 S Setup 3 SW4 SW4 is not implemented at this time and should be left in the OFF position 3 4 MFC 8320 S Setup MFC 8300 Series User Manual Iss 11 Monitoring the MFC 8320 S The
74. to the cards This button is enabled only if a software version incompatibility exists The card displays a warning in DashBoard Selected if any of the card slots have a new or changed entry Mask Warning The card does not display a warning in Cleared DashBoard if any of the card slots have a new or changed entry a Displays the current slot name and the slot number y For example Slot 5 1 The slot name is set in the Cards Slot Name field of the Setup tab MFC 8300 Series User Manual Iss 11 DashBoard Menus 8 9 SNMP Tab Table 8 9 summarizes the SNMP options available in DashBoard for the MFC 8300 Series Controller Cards with the SNMP feature licensed Table 8 9 SNMP Menu Items Menu Title Parameters Description Trap Notification Target Add Adds the selected target Adds a trap notification target Delete Deletes the selected target Read Community Specifies the SNMP password for GET String requests Write Community Specifies the SNMP password for SET String requests Applies the current changes and saves Apply them to the card memory Cancel Cancels the changes Notes on the Trap Notification Target Feature Keep the following in mind when adding and saving Trap Notification targets in the SNMP tab e When entering a new target in the Trap Notification Target field type the text in the field and then press Enter to enable the Add button e Click
75. wser 2 Contact your IT Department to learn if the selected frame is operating inside a firewall which can cause the Automatic Connection to fail Click Refresh in the Add frames dialog and verify if the frame is listed 4 Ifthe frame is still not listed you must re connect to the frame using the Advanced Connection method as outlined in the section To add frames to the DashBoard Lite applet on page 9 5 9 8 DashBoard Lite Applet MFC 8300 Series User Manual Iss 11 Troubleshooting the Software Upload Process This section provides information to troubleshoot when the software upload process has failed Power or Communications Loss If the power or communications is lost during the upload process there will be no response from the card It is recommended to perform the following 1 2 3 Verify the card is powered on Verify communications by re starting the upload process If the upload process continuously fails re boot the card and re start the upload process again Note that this is step is only recommended when other methods have failed Messages in the Upload Failed Dialog You may receive a message in the Upload failed dialog that indicates the reason for the failure Selected file does not exist Click OK and re start the upload process Selected file is not a valid upload file Verify the filename is correct Click OK to re start the upload process Selected file is rejected by the card Ver

MFC-8300 Series User Manual

Contents

Download Pdf Manuals

Related Search

Related Contents