LYRA PAYMENT LEDGER USER MANUAL
Contents
1. Overview Authorizations Default a specific site in Payment Ledger module oOo e a View Payments 4 1 Payment Summary Screen 4 2 _ Filtering Grouping Sorting of Payments 4 2 1 Sorting of Payments 4 2 2 Filtering of Payments 4 2 3 Grouping of Payments Summary View 5 Add Payment 6 Open Payments 6 1 Open Payments List 6 2 Show My Open Payment Summary 7 Edit a Payment 8 Reconcile Pawcio 11 8 1 Reconcile Summary Screen 8 2 Approve Payments 8 3 Export Data Updated February 2015 1 1 OVERVIEW LYRA is the hub for real time communication with McKesson Business Performance Services billing platform accounts LYRA is available at https rmsconnect mckesson com Lyra Payment Ledger is an interface for tracking time of service patient payments that allows for billing staff to track and post transactions entered by practice staff 2 AUTHORIZATIONS Please reference the Lyra User Manual section 2 for the Lyra user registration process There are four types of authorizations for the Lyra Payment Ledger module e Payment Ledger Allows access to the module and the track patient payment Figure 1 e Payment Ledger Add Adds the ability to create new ledger payment Figure 5 e Payment Ledger Update Adds the ability to update existing ledger payments Figure 9 e Payment Ledger Reconciliation Adds the ability to reconc2. 13 100079 100061 100052 100046 100035 100012 Click on the Generate Transaction History button to generate a formatted listing including update history rows for each transaction The extract includes all the elements of the payment transactions plus update user update date and update description for all changes to the transaction after it was created Data Export The transaction information spreadsheet will contain all currently open transactions regardless of the current display limits and may be generated as either A sortable fiterable table without transaction update history A formatted listing including update history rows for each transaction Cancel Generate Transaction Histor Figure 21 Open the data extracts with Excel Figure 22 Sample transaction table and transaction history data extracts are listed in figure 23 and figure 24 Vou have chosen to opon Ledger Transactions 99991 2014 0127 1442 xlsx Which microsoft ottico excel 2007 Workbook 5 9 r5 rom hitps msconnectmckessor com What should Firetow do with this he 9 lopen wit pirosat fice tacat default Save fie IE Do ti automaticaly for Nies eo this trom now on Figure 22 5 a D E F s 4 1 J K L b T asmronmesmer alajo som AROA ery Sek AUSHC CAPITATION 00005 TESTER TEST 3 12 2014 a 3 12 2014 sherry AUSHC CAPITATION 000002 BARTON MESSMER _ 3 7 2014 hems 7A 1 s
3. 000000 TOS Payment 4 09 Hone J Pr rr lense select a revenue center vea umber 78 Prepayment eerie ochre Pror stones Firstname BAAN Payment Last ame TURCOTTE ota amount 008 oanvt070 Payment Type frat CI J Balance 158 130 00 Neree cash on Aecount 985 00 Figure 7 3200 enpopoNTies 7 s300 IMPLANT FELLOWS cara Payment Receipt 100101 Generic Radiology of NY Payment Date Account Account Name Site Amount Paid Payment Method Updated February 2015 4 2 2014 12345 TEST TESTER AEGD 6 00 American Express For Generic Radiology of NY customer service please call 1 555 555 5555 Figure 8 aem ABE wynsnengarehessoncon xcwse Receipt 100101 6 OPEN PAYMENTS 6 1 OPEN PAYMENTS LIST All of the open payments that have not yet been approved for posting will be listed in the Open Payments section Open payments are available for users depending on permission of the user e Users with the base Payment Ledger and Payment Ledger Add permission see only the listing of their own open payments Figure 9 e Users with the base Payment Ledger permission Payment Ledger Add permission and Payment Ledger Update permission see only the listing of their own open payments An Edit button is available for the user to update a transaction Please refer to section 6 for how to update a payment Figure 10 e Users with Payment Ledge
4. Reconciliation authorization an Edit button is available on each transaction record in the table shown on the Reconcile Payments page Figure 15 To edit a payment click on Edit button for the payment update the fields as necessary and click on Update Payment button Figure 13 e Record Number field is not editable e Ifthe update is successful a Billing Platform Updated message will pop up at the left bottom corner of the screen Figure 14 e After the transaction has been successfully updated the Show Receipt button will be enabled e Red warning messages will be displayed beneath any invalid field entries User should correct the invalid entry and confirm the update e All updates made to the transaction will be tracked and can be viewed by clicking Show button in Reconcile Payment page or View Payment page by users with Payment Ledger Reconciliation authorization The transaction audit trail can also be viewed and exported in Transaction History Data Extract on the Reconcile Payment page Please refer to section 7 3 for how to export transaction data o Lyra Test E Payment Ledger Home Generic Radology Aaso of TEST Payment Ledger E E AEGD Prevaranti Pror Balance FirstName BRIAN Payment oe Pamert oe Cas Figure 13 Billing platform updated Figure 14 Updated February 2015 10 8 RECONCILE PAYM
5. to deselect all of the currently selected payments Figure 18 The total cash amount of all the selected payments will be shown on the Approve Selected Transactions button Click on the Approve Selected Transactions button to do the final approval of the transactions for posting An approval message will pop up for user to confirm Figure 19 After confirmation the payments will be approved to post on the billing platform Figure 20 e Click on Export Approved Transaction button to export transaction just approved to excel sheet e Click on the Return to Reconciliation View button to go back to reconciliation page e Orclick on the Home button to go back to Payment Ledger module home page Updated February 2015 12 Once transactions have been approved for posting they are no longer updateable in Payment Ledger Home Genenc Radiology Assoc or NY TEST Payment Leager Reconeis Mi aatos E A iocatons E Retresn e off jected Transactions 516 00 Drag a courm neacer anc arap enera te oun bat cotumn vw ste Foon Z non 2 E E 00005 evercercy owo arta TURCOTTE D E GE oor merer woo sARToNmESSWER a EJ toe susiccarmnon owo BRANTURCOTE a Eel owe susiccurmnon wwz sarrownesover o EBB E o wscoemon wos tesre Test o Em E ows mearoses waers estase G E ooe auscoamaon mowe saaronnessueR a E oos rests omo aran TuRCOTTE o E E o ema won mesmen o eD E os so momo manon messur a E oos con ms MCHU
6. ELNOORI o E ome prosmovonncs somas reeTest D B E os acomeon ornas resme teste Figure 18 Approve Approve 3 transactions 16 00 for posting Cancel Figure 19 Hame Genene Radiology Assoc ot NY TEST PaymentLeager Approve Approved transactions a sne Account Patent 100006 EMERGENCY ooooo2 Braw TuRCOTTE 100009 AUSHE CAPITATION 000002 BRIAN TURCOTTE 100080 AUSHC CAPTATION 000002 BARTON MESSNER Figure 20 8 3 EXPORT DATA Total 125 457 378 41 15 transactions ome E naron uneon vanreons orao tanezon ise 7 Twe BAI Bors T w T 600 chery can 1 00 sho Cash moo shes vea 1 0 sheny can saoo manageri vea soo shery cme saoo Date ype amount asoa Amencan 500 Espress anaoa Cash 500 amazona mastercard 6 00 Tota s1600 A user is able to export all payment items shown in the reconciliation payment page to an Excel spread sheet Click on the Export Data button at the top of the summary table to export the transaction data Figure 18 The transaction information spreadsheet will contain all currently open transactions regardless of the current display limits All the columns will be exported The following two data extracts can be generated Figure 21 e Click on the Generate Transaction Table button to generate a sortable filterable table without transaction update history The extract includes all the elements of the payment transactions Updated February 2015
7. ENTS Users with Payment Ledger Reconciliation permission are able to balance and mark payments as ready to post on the billing platform Please click on the Reconcile Payments link on the Ledger home page Figure 15 Payment Ledger Home Genariadnon Assoc of TEST E snow tav oven Pavment summar espa of opon tansactions you haws nad groupad ty sle and pament voe aconcieZouments ew eauments Open Payments a MO Ste Auni Paton Do ie Amount or m 10908 AUSHCCAPTATION conse SARTON MESSNER anaana esas 5000 saan semen 100070 AHC caro ows esmen Test amem con s100 en Figure 15 8 1 RECONCILE SUMMARY SCREEN The reconciliation page shows all open payments that have not yet been approved for posting including all users and locations Figure 16 The reconciliation payment summary table can be filtered by dates and locations by clicking on the dropdown list at the top of the page The reconciliation payment summary table can be sorted grouped or filtered in the same way as for the summary table in the view payment page as described in section 3 2 It lists payment receipt id payment site patient account number patient name the date the transaction was last updated user name of the operator payment type and payment amount An Edit button is available for users who have Payment Ledger Update authorization The Edit button is available on each transaction row so users are able to upd
8. a 15 00 igrayt Figure 5 The following information needs to be filled in for a new payment Figure 6 e Cashier Site Select a cashier site from drop down list e Record Number Enter patient account number in Record Number field Only alphanumeric and _ characters are allowed in the field Click on the Look up patient information button to look up existing patient information on the billing platform The patient name DOB and email fields and patient balance display will be automatically populated if the information is available on the billing platform Ifthe patient account number is not found a search on the Patient Inquiry module may be completed using the patient s first name last name date of birth or date of service criteria Ifa patient record doesn t exist on the billing platform user can skip the patient information lookup and manually enter all the fields e Visit Number Enter the unique id or event number for a visit Only alphanumeric and _ characters are allowed in the field This is not a required field e First Name Patient s first name e Last Name Patient s last name e DOB Patient s date of birth e Email Patien s email address Ifgiven a payment receipt can be emailed to the patient after the transaction is confirmed e Balance If shown the patient s outstanding balance from a patient information lookup e Cash on Account If shown the patient s cash on acc
9. ate transactions while doing reconciliation Clicking on the Show button of a transaction allows the user to view the transaction detail information including the update history Figure 17 The total payment amount and total number of payments for all transactions displayed are listed at the right top of the summary table Updated February 2015 11 Home Generne Radiology Assoc of NY EST Payment Ledger EMME E Ta 17 7548 wanton ensue eon sn on be eieoeTeN some TOWESOER carne manne ect E oms wsicommm soma mema tesan Figure 16 Payment Detail 100080 BARTON MESSMER AUSHC CAPITATION cremea sy 22004 by manageri Payment Last upastea 3172014 by snery Taipa Recova Number 000002 menoa ame BARTON MESSNER Prepayment s os enact Proraiance Payment 500 By Description manageri created Payment aunt 500 managert Updated Prepayment revenue center 01S 164 tom BREAD amp ROSES anzama manageri updatea Pror valance revenue center 015 143 tom EMERG amoa sery Update Payment metos to CARD om CHECK Figure 17 8 2 APPROVE PAYMENTS Once transactions have been reconciled the user must approve transactions for posting on the billing platform The user can approve a subset of the open payments or all payments Select the payment by clicking on the checkbox or anywhere of the payment row Click on the Select All button to selectall of the listed payments and Deselect All button
10. e 10 group ay mateus a se r Accounk Pater Graled e Undated arcos Te Anew r Sous e EI GEE ter crewaroces mas SHELLYFOUnWE soseo seneni vasteco moea ES E o eooo Ms pramme asmane smon sasana Disco 3200 fae E EET oe meor sms TESTTERTWN samon sasan check 5200 ES ES es acco moe BRANTURCOTTE sneons seneni wa 5600 pone camo ror 53200 Figure 2 Updated February 2015 3 4 2 FILTERING GROUPING SORTING OF PAYMENTS 4 2 1 SORTING OF PAYMENTS The view payment summary table defaults to being sorted by receipt id The sort order can be changed by clicking on the header of any column in summary table 4 2 2 FILTERING OF PAYMENTS Payments can also be filtered in each column Click on the funnel icon of any column and click on the drop down list of the filters Filter can be customized by the user by selecting is equal to not equal to starts with contains does not contain and end with logics User can combine filters and sorting to get the wanted result Total number of the results will be showing at the right bottom of the summary review table Figure 3 Click on Clear Filter button to clear any of the filters For example to filter the transactions shown by patient name the filter can be set up as Contains Brian and Does not contain Smith to show any names that include Brian but do not contain Smith Patent led Up SRAN SUITE ear F
11. e in order to provide instruction to billing staff to allocate the monies on account Add Payment button Click on Add Payment button to confirm the transaction The message Billing Platform Updated will be popped up if payment has been successfully added Red warning messages will be displayed underneath any invalid entry fields The user should correct the invalid entry and confirm the transaction Figure 7 Show Receipt button Once payment has been successfully added to the billing platform the Show Receipt button will be enabled The transaction receipt can then be displayed and printed or emailed to the patient Figure 8 Enter New Payment button Click on the Enter New Payment button to add another new payment Return to Home button Click on the Return to Home to go back to Lyra Ledger home screen Home Generic Radiology Assoc of NY TEST Payment Ledger Ett Transaction id 100068 castier site TEST T128 EST 1123 Recora numer 000000z Tos Payment 7 00 GPR cei Prepayment 5200 ENDODONTICS J Vat number Visi Number Prorpaiance s300 WPLANT FELLOWS FirstName aRIAN Payment Lastname TURCOTTE Totsiamount 36 00 Dos aH011970 Payment Type cash Email brian turcotte mekesson com a Balance 158 130 00 Gil Cashon Account 385 00 Notes Note Note 2 Figure 6 Name cenene Raaoiogy Assoc of NY TEST Payment Leager Eat TEST 1123 Record timber
12. em 1 00 T C e TEST T123 00001 TESTI TESTLN2 AA managert 3 11 2014 sherry 1 00 O E a a a a AEGD 12351 MICHAEL NOORI 3 4 2014 brian 3 4 2014 brian CO meant ania get a a AUSHC CAPITATION 5078333 TESTING TESTERLN Check 123 456 792 01 ORTHODONTICS ORTHo20414 MICKEY MOUSE 2 4 2014 diebel 2 4 2014 cslocum 50 00 Figure 23 Figure 24 Updated February 2015 14
13. ier OOK THH ow rows wih vate mat comans E aran CHARLOTTE DROUIN na ALAN ALL h Does not contan CHERRIE STRAWTHER aun i BRIN TURCOTTE crite iit BRUNTURCOTTE ao sawon BARTON MESSER aove savons Figure 3 4 2 3 GROUPING OF PAYMENTS SUMMARY VIEW The payment summary view can be grouped by column Drag the column header and drop it at the top to group by that column In the example below Figure 4 the payment summary result view is grouped by transaction creation date Count and subtotal amount of the subgroup will be listed for the subgroup To remove the grouping please click on x of the grouping column Figure 4 Updated February 2015 4 gt 5 ADD PAYMENT To enter a new payment please click on the Add Payment link Figure 5 Home Generic Anesthesiology of New Jersey TEST Payment Ledy Add Payment Enter a new payment Show My Open Payment Summary View a report of the open transactions you have entered grouped by site and payment type Reconcile Payments Balance and mark payments as ready to post on the billing platform View Payments Use a search interface to find and view payments Open Payments Al H id Site Account Patient Date Type Amount User Em asse 100185 ORTHODONTICS 0000002 BRIAN S TURCOTTE 222015 Cash S400 bran Em aese 100185 EMERGENCY 0000002 BRIAN S TURCOTTE 1 30 2015 Cash 500 brian es emp 100175 ORTHODONTICS 123456 THERESA GRAY ROS Vis
14. ile daily ledger payments Figure 11 3 DEFAULT A SPECIFIC SITE IN PAYMENT LEDGER MODULE A Lyra user has the ability to choose a default site that will be used for new payment records and to limit the view of open payments Click on the Customize button in the Open Payments table header to choose the default J oon JE i 4 VIEW PAYMENTS Users login to Lyra click on Payment Ledger and then click on the button with the client name to access the Payment Ledger module for the client All the users who have basic payment ledger module permission have access to View Payment Payment Ledger Figure 1 Updated February 2015 2 4 1 PAYMENT SUMMARY SCREEN The View Payments page shows all the historical payments of any status for any user or location Figure 2 A user is able to find and view the payments by the following criteria e Transaction status Open Payments that have not yet been approved for posting Approved Payment that have been approved on Lyra but not posted to the platform Archived Payments that have been posted to the platform e Creation Date Search by the date the transaction was created The default date range is one week before the search date The user can specify more specific dates as needed e Site Search by cashier site e Id Search by transaction id e Account Search by patient account id e Visit Number Search by visit number e Patient Na
15. me Search by patient name If a single name is given like smith the search will be performed for patient last names only A full name may be entered in either first last or last first format for example smith john The search is not case sensitive e User Search by transaction creation user id e Search button click on search button to do the search e Export button only available when View Transaction page is initially loaded or search button is clicked The transactions that meet the searching criteria will be exported to an Excel spreadsheet The view payment summary table lists payment receipt id payment site patient account number patient name the date transaction was created the date the transaction was last updated or approved the date transaction was posted to the platform payment type payment amount and payment status The total payment amount and total number of payments for all transactions displayed are listed at the right bottom of the summary table Clicking on the Detail button ofa transaction allows the user to view the transaction detail information including the update history Figure 17 Clicking on the Receipt button ofa transaction allows the user to print or email the transaction receipt to the patient Payment Ledger Home Generic Radiology Assos af NY TEST Payment Ledger iOpen approved ArenWed garorzora i rag column neader ane arap ner
16. ount balance from a patient information lookup Updated February 2015 Updated February 2015 Payments TOS Payment Time of service payment amount Prepayment Payment towards a future service that has not yet been billed Prior Balance Payment Payment amount to apply to a previous balance Please note Amount for each type of payment can be zero Select the drop down list to associate the revenue center to each type of payment If there are no revenue centers set up on the billing platform client account the dropdown list will not appear If there are revenue centers set up on the billing platform client account and non zero value in payment field specified a value has to be selected in the revenue center drop down list otherwise a warning message will be displayed Total Amount The calculated total of the three types of payments amount which should match what the patient remitted for the payment Payment Type Select from three types of payment Cash Check or Card Please fill in a check number for check payments and select credit card type for card payments Notes Any comments or instructions for billing staff can be entered here Ifthere is a need to re allocate money from prepayments that are being held for particular services to other services that have been completed please use the note section to provide instructions to billing staff A zero payment amount transaction can be entered with a not
17. r Reconciliation permission see the listing of open payments of all users Figure 11 Users can filter the open payments by cashier site by selecting the site from the drop down list The selected site will default to All if no transactions have been entered in the browser session or the site of the last transaction entered if any have been entered Click on Receipt button to display and print out or email the receipt to the patient Different types of payments will be highlighted in colors e Check payments will be highlighted in light blue e Card payments will be highlighted in light yellow e Cash payments will be highlighted in light green Lyra Test Heme Gene lon Assat ot HY TES racine you nave erred groupea By se arc payent ype Open Payments s Figure 9 Lyra Test Home Generi Radley Assoc ot TEST jinn belo Foes ea Ve a report of open ransactons you nave emere groupe oy ste ano payment ype Account Patent man 100102 ASHE CAPTATION sores KOK TH Figure 10 Updated February 2015 Payment Ledger Dne mpe amount user Payment Ledger Date we Amount User 427014 Masecad soco lett Lyra Test 3 Heme Generic Radiologr Assoc of TEST Pamant Ledger Balearen Ener anew payment owt Oven Parment Summary Vaw arepat atthe opan ransastons youhave enlees groused y ste an parment tos Balanca and mark parmante as reay lo past onthe biling parm Vien Pavmsnts Li
18. se s searen internace to nma anawisw paymenie Open Payments w ste coum Pant Sn fee 100001 ENERGENGY cooeee BARTON MESSNER ean 100089 AUSHOCHPTATION coooa RUN TURCOTTE ewe 199009 AUSHE CAPNON oema agron ueseueR aa moun 100079 AUSHCCARTATON oons esrenresr Figure 11 6 2 SHOW MY OPEN PAYMENT SUMMARY Payment Ledger 7 a tote te Aether sizer owe sioa ser ame cah seo son aaeoa masias s800 manager aaae cam soo se Users can click on the Show My Open Payment Summary link to generate their own Open Payments Summary report A typical operational procedure would be to print the summary and hand it in toa supervisor with their cash box by the end of the day The summary is grouped by site and then by payment type Figure 12 Click on Print at the right top corner to print the summary report pan Payment Summary Generic Radiology Assoc of NY TEST erry aaministratar in sneng u site Account Patient soouse AUSHE CAPITATION yoagc2 BRIAN TURCOTTE BARTON MESSNER Figure 12 Updated February 2015 ate Total anzen visa 3 00 ausc caprranion 7 00 asm 6 00 TEST 1125 6 00 362014 crea check 9 00 7 EDIT A PAYMENT Payments that have not yet been approved can be updated by users who have Payment Ledger Update authorization An Edit button is available for each transaction record in the Open Payments section Figure 10 If a user also has Payment Ledger
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