RCN DIGITAL CABLE USERS GUIDE
Contents
1. Please note that the Pay Per View Limitis entered in cents eg if you want to set your limit to 40 then just enter 4000 If you enter in a wrong amount or if you would like to change the amount you have entered press the lt left arrow key to delete the incorrect amount and re enter the correct amount Press Select You will be returned to the Main Menu Press Exit to return to normal viewing SECTION DESCRIPTION SELECT SAP PREFERENCE The Select SAP Preference option allows you to select your first audio language choice To access Select SAP Preference 1 While in normal viewing mode press Select on the remote control The main IPG screen is displayed 2 Use the lt or arrow key to highlight the PERSONAL button in the Service menu 3 Press the A or V arrow key to highlight Select SAP Preference Press Select 4 Highlight the language of your choice using the A or W arrow key Press Select 5 Press Exit to return to normal viewing STEREO SETTINGS The Stereo Settings option allows you to select your first AC3 Downmixing and SPDIF Output Settings To access Stereo Settings 1 While in normal viewing mode press Select on the remote control The main IPG screen is displayed 2 Use the or gt arrow key to highlight the PERSONAL button in the Service menu 3 Press the A or W arrow key to highlight Stereo Settings Press Select Press Select 4 The settings for AC3 Downmixing will be highlighted in the left menu Press the2. RCN DIGITAL CABLE USERS GUIDE WELCOME A BRON The Live Wire Congratulations Thanks to your new Digital Cable Service you now have access to the most cutting edge cable television services available only from RCN At RCN we re committed to providing you with exceptional services at a value you just can t get from the competition And no where else is that commitment more evident than in your new digital converter Because we didn t just lease a converter from another company like other cable companies do We spoke to our customers And then built our own based on your feedback As a result your new digital converter is more interactive more user friendly and simply more in tune with your cable television needs We invite you to take a look at the following pages Throughout you ll find helpful information regarding your cable TV service so be sure to check here first when you have a question need help connecting your converter or require assistance with any of the new features of your new converter such as using Starview ordering Impulse ON DEMAND etc We ve tried to think of everything Of course if you require further assistance please feel free to call 1 800 RING RCN We wish you many long hours of entertainment REM OTE CONTROL Checkt i V U5 DEVICE Memory Guard CABLE AUDIO DVD VCR TV POWER b v Remote Control Please refer to the remote control user manual to
3. operate the remote control EXIT LO po z2 U E A B E A VCR DVD VOD E BIBIBI FF z a m G REC op O U PAUSE Re www rcn com MUTE 4 GO BACK CES VCR Functions for Video on Demand with this remote VGR Lal FUNCTIONS PLAY T li dla Si REWIND at v F LI PAUSE pmm RESTART HIDE SET TOP BOX FRONT PANEL Front Panel of Set Top Box TT gt i 4 5 7 6 1 Standby Switches between operation and standby modes 2 CH ChannelUp Selects the next channel in the list 3 CH Channel Down o Selects the previous channel in the list 4 V Volume Up Increases the volume level 5 V Volume Down Decreases the volume level 6 Arrows Used for navigating in the Interactive Program Guide and channel banner 7 Select Confirms selection and saves settings and preferences in the Interactive Program Guide OR invokes the Interactive Program Guide during normal TV viewing 8 Go Back Returns to previous screen 9 Guide Invokes the TV Listings daily programming schedule Rear Panel of Set Top Box O oOo N OO JI A N 10 IR Blaster USB Cable In Ethernet Variable Audio Left Variable Audio Right Variable M ono Audio SP DIF Power Out 10 TV Out SET TOP BOX REAR PANEL 11 12 For future use For future use For VCR For VCR For VCR Digital Audio Out A C plug 11 12 13 14
4. 15 16 17 13 14 15 VCR Video Out TV Video Out Variable Audio Left Variable Audio Right Variable M ono Audio S Video Out Power In 17 2nd video out DVD etc For TV For TV For TV si CONNECTIONS SET TOP BOX TV VCR 1 _ E E E e C E E E E II o 14 TO CABLE TO POWER NETWORK MAINS Rear Panel of Set Top Box 2 TO PC Connect the CABLE IN connector on the CONVERTER BOX to the cable network Connect the ETHERNET connector on the CONVERTER BOX to your PC Connect the TV VIDEO OUT connector on the CONVERTER BOX to the VIDEO IN connector on the TV Connect the TV LEFT AUDIO connector on the CONVERTER BOX to the AUDIO LEFT connector on the TV Connect the TV RIGHT AUDIO connector on the CONVERTER BOX to the RIGHT AUDIO connector on the TV Connect the MONO AUDIO connector on the CONVERTER BOX to the MONO AUDIO connector on the TV Connectthe S VIDEO connector on the TV to the S VIDEO connector on the CONVERTER BOX a emma 13 TV IN OUT aio 00 mmm mmm m CO mmm m eee VCR TV OUT Connect the VCR MONO AUDIO connector on the CONVERTER BOX to the MONO AUDIO connector on the VCR Connect the VCR RIGHT AUDIO connector on the CONVERTER BOX to the RIGHT AUDIO connector on the VCR Connect the VCR LEFT AUDIO connector on the CONVERTER BOX to the LEFT AUDIO connector on the VCR Connect the VCR VIDEO OUT connector on the r
5. Arrow key to page down a new screen will appear listing the following options a HBO on Demand b Max on Demand c Kids Unlimited d Spanish e Events f ESPN g Adult Choose one of the above categories by using the A or W on the remote Press select to choose category Using A or W arrow keys on the remote control highlight the movie you would like to watch After selecting the movie a synopsis of the movie appears along with a Rating of movie b Length of Movie c Rental time Left d Price To purchase movie highlight Buy and press Select 10 Next screen will confirm what you have chosen to order 11 Highlight OK If you would like to continue with the purchase And press Select 12 The next screen will ask you to enter PIN number if you have set up a PIN 13 Enter 4 Digit PIN and use the W arrow key to select OK Press Select 14 A new screen appears that confirm the movie that you purchased including a Rating of movie b Length of Movie c Rental time Left d Price This screen also includes a diagram of the remote control on the left side of the screen A Play vy Pause gt Fast Forward 4 Rewind Red Button Stop Green Button Restart ar RESTART HIDE Blue Button Hide 15 The movie should automatically start after this screen appears for 5 seconds RESUME IMPULSE ON DEMAND VOD 1 2 o 0 N Access Impulse ON DEMAND VOD Main Menu screen Highlight the Resume
6. BOX to the VIDEO IN connector on the TV Connect the TV OUT connector on the CONVERTER BOX to the TV IN connector on the VCR Connect the TV OUT connector on the VCR to the TV IN connector on the TV Connect the POWER IN on the CONVERTER BOX to the POW ER OUTLET e CONNECTIONS SET TOP BOX TV HOME THEATER 1 14 TO CABLE 2 TO POWER NETWORK TO PC MAINS Rear Panel of Set Top Box COON dI A Home Theater Be Connect the CABLE IN connector on the CONVERTER BOX to the cable network Connect the ETHERNET connector on the CONVERTER BOX to your PC Connect the TV OUT connector on the CONVERTER BOX to the TV IN connector on the TV Connect the TV VIDEO OUT connector on the CONVERTER BOX to the VIDEO IN connector on the TV Connect the TV LEFT AUDIO connector on the CONVERTER BOX to the AUDIO LEFT connector on the TV Connect the TV RIGHT AUDIO connector on the CONVERTER BOX to the RIGHT AUDIO connector on the TV Connect the MONO AUDIO connector on the CONVERTER BOX to the MONO AUDIO connector on the TV Connect the S VIDEO connector on the TV to the S VIDEO connector on the CONVERTER BOX Connect the SP DIF Digital Audio connector on the CONVERTER BOX to the SP DIF Digital Audio connector on the Home Theater System Connect the POWER IN on the CONVERTER BOX to the POWER OUTLET B BOBO INTERACTIVE PROGRAM MING GUIDE The Interactive Program Guide IPG is an on screen user friendly multi functio
7. Movie icon at the bottom of the screen Press Select A list of previously purchased movies will appear Using the arrow Keys on the remote control highlight the movie you would like to resume watching Press Select on the remote control After selecting the movie a synopsis of the movie appears along with a Rating of movie b Length of Movie c Rental time Left d Price 5 Using the arrow keys on the remote control highlight one of the following icons at the bottom of the screen a Continue to continue where you stopped watching previously b Restart to restart the movie from the beginning Press Select on the remote control The next screen will ask you to enter PIN number Enter 4 Digit PIN and use the down arrow key to select OK Press Select A new screen appears that confirm the movie that you purchased including a Rating of movie b Length of Movie c Rental time Left d Price This screen also includes a diagram of the remote controls See previous page 10 The movie should automatically start after this screen appears for 5 seconds Pay Per View Accessing Pay Per View 1 Access the desired Pay Per View channel 3 options a Tune directly to the channel by typing the channel number on your remote control 301 amp 316 323 b Press Guide on the remote control to invoke the TV listing menu scroll up down to the desired PPV channel press Select c Press Select on the remote contro
8. com dialuphelp rcn com cablemodemhelp rcn com cabletv rcn com phone rcn com commercial service rcn com phone rcn com WWW UEC CO Za BRON The Live Wire 2003 RCN Telecom Services Inc All Rights Reserved
9. keys on your remote control highlight the Impulse ON DEMAND button 4 Press Select on the remote control TUNE TO CHANNEL 1 1 On your remote control press 001 THROUGH THE INTERACTIVE PROGRAMMING GUIDE 1 Press Select on your remote control to access the IPG 2 Using the lt and arrow keys on the remote control highlight Guide at the top of the screen 3 Using the A and V arrow keys highlight Impulse ON DEMAND in the menu on the left side of the screen 4 Press Select on the remote control OR 1 Press Select on your remote control to access the IPG 2 Using the lt and arrow keys on the remote control highlight Channels at the top of the screen 3 Using the A and W arrow keys or the Channel Up Down which also functions as page up down highlight channel number 1 Impulse ON DEMAND in the channel line up menu 4 Press Select on the remote control ORDERING A MOVIE 1 2 3 4 9 Access VOD Main Menu screen Using the arrow navigation buttons on the remote control highlight the RCN Impulse ON DEMAND button Press select and the On Demand M ain M enu screen will be displayed Select Movie will be highlighted at the bottom of the screen On remote control press select and the icon will change to a grey color The next screen will display a My rentals b Previews c New Releases d 2 99 M ovies e Double Features f Holiday Movies g Free on Demand n HBO on Demand
10. remote control enter the correct PIN and press Select GUIDE TO CONTENT ICONS The Guide to Content Icons option displays the content icons and what they represent To access Guide to Content Icons 1 2 While in normal viewing mode press Select on the remote control The main IPG screen is displayed Use the lt or arrow key to highlight the PERSONAL button in the Service menu Press the A or V arrow key to highlight Guide to Content Icons Press Select The Guide to Content Icons screen is displayed Press GO BACK to return to IPG or press Exit to return to normal viewing SELECT 4 DIGIT CODE The Select 4 Digit Code option allows you to set your personal 4 digit code for features such as Parental Lock etc To access Select 4 Digit Code 1 2 While in normal viewing mode press Selecton the remote control The main IPG screen is displayed Use the lt or arrow key to highlight the PERSONAL button in the Service menu Press the A or V arrow key to highlight Select 4 Digit Code Press Select The screen requiring you to enter your current code will be displayed Enter the current code If is still the default code then it will be 0000 Press Select The screen requiring you to enter a new 4 digit code of your choice will be displayed Enter your new 4 digit code Press Select The screen requiring you to confirm your new code will be displayed Re enter your new code and press Select The main IPG wil
11. A or W arrow keys to select Normal Stereo or Dolby Stereo Press Select 5 Press the right arrow key to select SPDIF Output and press the A or W arrow keys to select Decoded PCM or Undecoded AC3 Press Select 6 Press Exit to return to normal viewing or GO BACK to return to main IPG REMINDER SETTINGS The Reminder Settings option allows you to automatically tune to programs with set reminders To access Reminder Settings 1 2 3 4 5 While in normal viewing mode press Select on the remote control The main IPG screen is displayed Use the lt or arrow key to highlight the PERSONAL button in the Service menu Press the A or V arrow key to highlight Reminder Settings Press Select Highlight Auto Retune or No Don t Retune using the A or w arrow key Press Select Press Exit to return to normal viewing BANNER DURATION The Banner Duration option allows you to set the length of time the banner will be displayed To access Banner Duration 1 2 3 4 JI While in normal viewing mode press Selecton the remote control The main IPG screen is displayed Use the lt or arrow key to highlight the PERSONAL button in the Service menu Press the A or V arrow key to highlight Banner Duration Press Select Using the A or W arrow key highlight the preferred amount of time you desire the banner to be displayed Press Select The screen requiring you to set the time for Program Reminders will be displa
12. BACK key Reminder Notification Banner Press Selectto confirm the booking or press GO BACK to cancel the booking If the booking is confirmed the converter box will automatically switch to the correct channel when the program starts If the booking is neither cancelled nor confirmed the IPG will automatically tune to the channel showing the program for which the reminder was set Follow the on screen prompts and confirm or cancel the booking STARVIEW STARVIEW RCN Digital Cable supports Starview which provides a flexible way to navigate to other programming channels Each Starview channel is a matrix of channels which is transmitted as a single video image There are seven Starview channels beginning on channel 100 STARVIEW GENRE CATEGORIES Local Movies Entertainment Lifestyles News Kids Sports To access Starview 1 While in normal viewing mode press Starview on the remote control Your television will automatically tune to the local Starview channel ckMate V Che RT U50 DEVICE Memory Guard CABLE POWER 8 STARVIEW Press the Starview button on the remote control while in normal viewing mode Starview 2 The remote control enables you to move a cursor around the Starview guide using the arrow keys Move the cursor onto a channel you would like to watch and press Select The converter box will tune to that channel 3 The above figure shows a promotional mosaic This mosa
13. G and return to normal viewing press Select on the remote control Pe eee PNN World 3005 wie all Channel Number Channel Name o Synopsis Link You can also press the button on your remote to get to the SYNOPSIS dl Clock Program Start and End Time Program Banner Channel Number and Name Program Name Parental rating and content description icons In addition to the Main Menu and IPG screens the viewer can also control the RCN Digital Cable Service through Banners All the banners are displayed towards the bottom of the screen and occupy most of the screen width All the banners overlay the video PROGRAM BANNER The Program Banner gives access to information on the current and subsequent programs on the current channel and Current and forthcoming programs on other channels The Program Banner can access programs scheduled for broadcast between the current local time and 24 hours in the future To access the Program Banner 1 Press on the remote control while viewing a program The program banner will be displayed 2 The program banner will also be automatically displayed when the channel is changed The banner will remain on screen for the duration that is set in the IPG See Banner Duration on page 33 3 Press the A and W arrow keys to scroll through the titles of channels and press the lt and arrow keys to scroll through titles of programs 4 Press to remove the Program Banner
14. N Press Select OK to enter the Zone4Play casino game that you have highlighted Play Once you have accessed a Zone4Play casino game the arrow keys on the remote control are used for basic functionality The blue green yellow and red buttons on the remote control are used for additional when needed The customer can access the Help section of the casino game by pressing the button on the remote control Interactive Weather 1 Access iPortal by pressing the I button on the remote control or tuning to channel 500 2 Using the arrow keys on the remote control highlight the Weather button on the screen 3 Press Select OK to enter the main weather page 4 Use the arrow keys on the remote control to navigate through the sections of the weather application Interactive Horoscopes 1 Access iPortal by pressing the I button on the remote control or tuning to channel 500 2 Using the arrow keys on the remote control highlight the Horoscope button on the screen 3 Press Select OK to enter the main Horoscope page 4 Use the arrow keys on the remote control to highlight the desired zodiac sign and press Select OK Return Procedures Return to Live Television Program At any time within the interactive applications you can press EXIT on your remote control to exit the interactive applications and return to the last television network that you were watching Return to iPortal At any time within the interactive applications y
15. SYNOPSIS TEXT BANNER The Synopsis Text Banner shows a textual description of the program currently selected on the Program Banner To access the Synopsis Text Banner 1 Press while the Program Banner is displayed The Synopsis Text Banner will be displayed over the video 2 Press to remove the Synopsis Text Banner 3 Press to remove the Program Banner LANGUAGE BANNER The Language Banner shows the currently selected audio and subtitle language and also allows you to change the language for the program audio and subtitles To access the Language Banner 1 Press while viewing a program The Language Banner will be displayed over the video 2 Press the A and W arrow keys to scroll through the other audio languages and press the and arrow keys to scroll through other subtitle languages 3 Press to remove the Language Banner SETTING A REMINDER WITHIN THE PROGRAM BANNER Programs that start in the future can also be set as reminders via the Program Banner To set a reminder via the Program Banner 1 Press on the remote control When the Program Banner is displayed press the A or W arrow key until the title of the desired channel is displayed 2 Then press the arrow key until the title of the program you want to book is displayed Press Select 3 Press Select to book the program Ensure that a check mark appears in the black box next to the program name after you push Select 4 Press Exit twice to return to normal
16. Use the A or W arrow key and highlight Favorite Channels Press Select On the right half of the Favorite Channels screen are the titles of all the available channels without their number The left half is where your favorite channels will be listed To place your favorite channels in one list first ensure that you are able to scroll through the MY FAVORITES list of the screen using the A andW arrow keys You will only be able to scroll through the MY FAVORITES list of the screen when the white arrow P points to the right If it is not pointing to the right press right arrow on the remote control Use the A or V key to highlight nonex Press Select The white arrow in the middle will now face left This would mean that you can now scroll through the CHOICES list on the right half of the screen using the and arrow keys A and V Scroll through the CHOICES list and choose a channel that you would like placed in your favorites list Press Select The channel will move to the MY FAVORITES half of the screen Repeat steps 3 to 5 until all of your favorite channels are placed in the MY FAVORITES list Press GO BACK to return to the GUIDE or press EXIT to return to normal viewing CATEGORY The Category option enables you to view the titles of movies and programs in their specific categories or genre To access the Category option do the following 1 2 While in the GUIDE use the A or W arrow key and highlight Category Pr
17. ccess Digital Music Channels 1 While in normal viewing mode press Select on the remote control The main IPG screen is displayed 2 Press the A or W arrow button to highlight Digital Music Channels Press Select The Digital M usic Channels screen Is displayed 3 The Digital Music Channels menu lists the individual music channels available Use the A or W arrow buttons to highlight the channel you want to listen to Press Select and tune to the channel highlighted 4 Press GO BACK on the remote control to return to the GUIDE or press EXIT to return to normal viewing PERSONAL The PERSONAL option in the Main Menu enables you to set up some features of the RCN Digital Cable Service to your preference To access the PERSONAL option do the following 1 While in normal viewing mode press Select on the remote control 2 Use the lt or arrow key to highlight the PERSONAL button in the Main Menu When PERSONAL is highlighted the Menu Options the left part of the screen changes 3 The options that you are able to set your personal preferences for are Parental Lock SAP Preference Guide to Content Icons SAP Preference 2 Select Four Digit Code Stereo Settings Account Status Reminder Settings Pay Per View Account Banner Duration Pay Per View PIN Customer Service Set Pay Per View Limit Some options listed above may not yet be available PARENTAL LOCK Parental Lock allows you to prevent viewing
18. en is displayed See Figure 4 GUIDE The TV Listings can also be accessed by pressing GUIDE on the remote control while in normal viewing Today 430 US Comedy 440 a US Comedy Gold 900 NDS News 919 NDS News 920 Sky Movies Gold TV LISTINGS Figure 4 Use the A or W arrow keys to scroll through the channels and use the lt or B arrow keys to scroll through the start times of programs Use the channel A or W buttons to page up and down through the channel listing See Figure 4 above To view the SYNOPSIS of a program highlight the program and press on the remote control Press GO BACK on the remote control to return to TV Listings or press EXIT to return to normal viewing To view the START TIME and the day a specific program is shown press on the remote control Press or GO BACK to remove the banner that displays day and start time of program Press GO BACK to return to IPG if TV Listings selected through the IPG or press Select to return to normal viewing GO BACK START TIME SYNOPSIS SELECT EXIT FAVORITE CHANNELS The Favorite Channels option allows you to place your favorite channels in one list so that they will be easily available to you Your Favorite Channels will be duplicated located on channels 900 through 919 To access Favorite Channels do the following 1 2 Press GUIDE on the remote control
19. ess SELECT There are 2 lists displayed in the Select Category screen The list on the left displays the category or genre of movies or programs The list on the right displays the types of movies in a specific category or genre e g on the screen above the category that is highlighted on the left is Children s The list on the right displays the types of programs or movies in the children s category such as Animated Comedy Cartoons amp Animations etc To scroll through the list on the left using the A or W arrow keys first ensure that the white arrow P in the middle of the screen is pointing to the right If it is pointing to the left press the lt left arrow key on the remote control The arrow on the screen will now point right Use the A and arrow keys to scroll through the list on the left You will notice that as you scroll through the list on the left the list on the right also changes giving you the types of movies or programs in that highlighted category or genre To scroll through the list on the right first press the right arrow key so that the white arrow in the middle of the screen points to the left Now use the A or W arrow key to highlight a type of program or movie in the highlighted category or genre To view the titles of the movies or programs press Select Press GO BACK to return to the Category screen press EXIT to return to the last channel viewed or press Select to view the currently highlighted cha
20. he Aor W arrow keys to scroll through channel titles To view the video of any channel in the video window highlight the title of the channel and press Select on the remote control 5 To exit the IPG and return to normal viewing press Select on the remote control GUIDE The GUIDE option in the Main Menu gives you access to these options Impulse ON DEMAND TV Listings Favorite Channels Categories Reminders Digital Music Channels To access the GUIDE option do the following 1 While in normal viewing mode press Select on the remote control The Interactive Program Guide IPG is displayed GHANNELS GUIDE PERSONAL SETTINGS A gt a Favorite Channels gt i 1 HELP 4 SYNOPSIS GUIDE Figure 3 2 Usethe or arrow buttons to highlight the GUIDE button in the Service Menu When GUIDE is highlighted the Menu Options the left part of the screen changes See Figure 3 above 3 Usethe A or V arrow keys to scroll through the options in the GUIDE Highlight and press Select to access an option in the GUIDE TV LISTINGS TV Listings gives you the daily programming schedule for all the channels This includes channel numbers channel names titles of programs start time of programs and an option to view the synopsis of the highlighted program To access TV Listings do the following 1 While in the GUIDE use the A or W arrow key and highlight TV Listings Press Select The following scre
21. ic contains a large central promotional cell with single cells all around it The single cells contain live video from a number of channels while the promotional cell is used to run live video promotional features and instructional videos Interactive applications are new services that can be accessed through RCN s digital set top box Many of these services Called virtual channels function similarly to Internet sites where the users can access and navigate through specific information In addition interactive applications also include simple games where the customer uses the remote control to play a game through the set top box N Eweather La zone play te Horoscopes ww a GIy What is iPortal iPortal serves as a main menu for RCN s interactive applications by providing links to all of the applications from one convenient location Customers use the arrow keys on the remote control to select the interactive application that they would like to access Accessing iPortal RCN interactive applications are accessed through iPortal There are two ways to access iPortal 1 Press the I button on the remote control OR 2 Tune to channel 500 Press EXIT on the remote control to return to live television RCN IMPULSE ON DEMAND 3 WAYS TO ACCESS THE VOD MAIN MENU THROUGH iPORTAL 1 Press the I button on your remote control 2 The iPortal main page will appear on your screen 3 Using the arrow
22. l then be displayed Press Exit to return to normal viewing NOTE If you enter the wrong code in the confirmation screen the ENTER NEW 4 DIGIT CODE screen will again be displayed Re enter and re confirm your new code ACCOUNT STATUS No yet available The Account Status option enables you to view the status of your account To access Account Status 1 2 While in normal viewing mode press Select on the remote control The main IPG screen is displayed Use the lt or arrow key to highlight the PERSONAL button in the Service menu Press the A or W arrow key to highlight Account Status Press Select The screen requiring you to enter your 4 digit code is displayed Enter the 4 digit code and press Select The Account Status screen is displayed PAY PER VIEW ACCOUNT No yet available The Pay Per View Account option enables you to view the status of your Pay Per View Account To access Pay Per View Account 1 2 While in normal viewing mode press Select on the remote control The main IPG screen is displayed Use the lt or arrow key to highlight the PERSONAL button in the Service menu Press the A or W arrow key to highlight Pay Per View Account Press Select The screen requiring you to enter your 4 digit code is displayed Enter the 4 digit code and press Select Pay Per View Account screen is displayed PAY PER VIEW PIN The Pay Per View PIN option enables you to set your Pay Per View PIN so
23. l to invoke the IPG use the left right arrow keys to highlight CHANNELS in the Service Menu use the up down arrow keys to scroll through the list of channels until you highlight the desired PPV channel press Select to view the PPV channel in the video window press Select again to tune to the highlighted PPV channel Note If the movie has already begun and it is beyond the window to order the movie event a screen will appear with the following text Sorry you can no longer purchase this Pay Per View program channel A screen will appear with the following information Title of movie ppv event Start time and end time of movie Price Rating Synopsis Press Selecton the remote control A screen will appear with the following information Title of movie ppv event Price elf the program has already started the following message will also appear Program has already started If you have set up a Pay Per View PIN this screen will also require the 4 digit PIN Press Select The program will begin at the scheduled time Zone4Play Access 1 Access iPortal by pressing the I button on the remote control or tuning to channel 500 Using the arrow keys on the remote control highlight the Zone4Play button on the screen Press Select OK to enter the Zone4Play casino lobby Using the arrow keys on the remote control highlight the Zone4Play casino game that you would like to play JI a Q
24. lines on TV CONVERTER BOX does not respond to remote control On screen message ONE MOMENT PLEASE On screen message NO SIGNAL SOLUTION Ensure that the CONVERTER BOX TV and all relevant equipment are switched on and connected properly e Check the connection cables Ensure that the CONVERTER BOX is not in standby mode e Check the power cable and check that it is plugged into the power outlet Turn up the volume on the TV e Check that the mute function is not on Ensure that all the equipment is connected properly e Check the connection cables Adjust fine tuning on the TV e Check connection cables A service call may be necessary 1 800 RING RCN Point remote control directly at the CONVERTER BOX front panel e Check the batteries of the remote control e Check if remote control is in CONVERTER BOX mode If the CONVERTER BOX does not move from this screen more than 5 minutes after start up it means the converter box has lost communication Call RCN 1 800 RING RCN Check the cable signal Call RCN 1 800 RING RCN IFYOU ENCOUNTER ANY OTHER ERRORS PLEASE CONTACT RCN 1 800 RING RCN Telephone Web site E MAIL SALES Residential Commercial SERVICE AND SUPPORT Dial Up Internet Cable Modem Cable TV Phone Commercial ResiLink Manufacturer s Web site CONTACT DETAILS 1 800 RING RCN 1 800 746 4726 www rcn com Sales rcn com commercial rcn
25. menu located horizontally across the screen lists the options available for Use the arrows the menu items selected in the Service Menu Use the A or W arrow buttons and SELECT on the on the remote control to scroll up and down the menu options To select an remote to navigate option highlight the option you want and press Select on the remote control onscreen When and option is selected a new screen is displayed Video Window The video window displays the channel currently being viewed with the accompanying audio for that channel or program If a different channel or program is selected through the M ain Menu press Select to display the newly selected channel or program MAIN MENU AND MENU OPTIONS The Service Menu gives options for access to CHANNELS The CHANNELS option in the Main M enu displays the titles of all the channels you subscribe to To access the CHANNELS option do the following 1 While in normal viewing mode press Select on the remote control The following screen is displayed Service Menu CHANNELS Figure 2 2 Use the lt or gt arrow buttons to highlight the CHANNELS button in the Service menu When CHANNELS is highlighted the Menu Options the left part of the screen displays channel selections See Figure 2 above 3 The titles of all the channels will be displayed in the Menu Options area of the IPG Press Select to see the currently highlighted channel in the video window 4 Uset
26. nal guide that is designed to help you locate the programming you want to watch and set up the functions of the set top box to your preferences the IPG allows you to view programs transmitted by RCN navigate to programs purchase and set reminders for programs view information define preferences etc NOTE The IPG is set to display time based on the 24 hour clock you must set it for U S time MAIN MENU DIRECTORY OF SERVICES The main control for the IPG is the Main Menu To access the Main Menu press Select while viewing a program The following screen is displayed Service Menu PERSONAL SETTINGS Current Time A ae J 923 Power Digital Radio 924 Radio 4 Digital Hil 925 The Theatre Menu Options 3 100 NDS News 101 BBC Comedy 110 Motoring Channel i gt a 300 Natural World e_x Video Window Main Menu Figure 1 Press the button on your remote to get to HELP Press the button on your remote to get the SYNOPSIS The Main Menu gives access to screens where you can view information and select options The Main Menu screen is divided into 3 areas See Figure 1 above o gt lt gt Service Menu This menu located horizontally across the screen has a text button naming each menu item One button is always selected and highlighted Use the lt or gt arrow buttons on the remote control to scroll through the menu icons Menu Options This
27. nnel in the Select Program screen REMINDERS The Reminders option allows you to view a list of all the programs you would like to be reminded of for future viewing Programs with Reminders cannot be watched before their start times To view all the programs you have set Reminders for do the following 1 2 3 4 5 While in the GUIDE use the A or Warrow key and highlight Reminders Press Select You will see a screen that displays the Reminders the day they are being broadcast and their start times Highlight a program using the A or Warrow Press Select to set or unset the highlighted program as a reminder Highlight a program and press to view a Synopsis Press GO BACK to return to the IPG or press EXIT to return to normal viewing To set reminders through TV listings 1 2 3 4 5 Press Select to access the Interactive Program Guide Highlight Select in the Service Menu at the top of the screen To select the desired channel use the right arrow key to highlight the desired program Press Select In the Reminders screen press Select so that a check mark appears in the black box next to the name of the program Press Go Back to return to the TV Listings screen TV Listings screen highlights program in light red DIGITAL MUSIC CHANNELS The Digital Music Channels option displays the music channels menu which provides a way to access commercial free digital music by category To a
28. of programming based on rating To access Parental Lock 1 While in normal viewing mode press Select on the remote control The main IPG screen is displayed 2 Use the lt or gt arrow key to highlight the PERSONAL button in the Service menu 3 Press the A or W arrow key to highlight Parental Lock Press Select The Parental Lock screen Figure 5 is displayed PARENTAL LOCK NR Not Rated za Y Children Y7 Children 7 years G s O 13 PG13 14 PG14 R R Rated L VIA Mature CL SEA PARENTAL LOCK Figure 5 Note NR Not Rated could contain adult content 4 A 4 digit PIN is required to access the parental ratings The default 4 digit PIN is 0000 Once the Parental Lock screen Is displayed enter the 4 digit PIN and press Select You will now have access to the parental ratings 5 Ratings are listed in order of least offensive Y to most offensive X Highlight the maximum rating you would like to allow to be viewed and press Select Programming that is rated above the selected rating will be blocked and unviewable While viewing TV you will be asked to enter the 4 digit PIN to view blocked programs 6 Enter the 4 digit PIN and press Select The program will now be unblocked 7 Please note that if you enter in the wrong PIN to gain access to the parental ratings or the blocked programs a screen informing you that the incorrect PIN was entered will be displayed 8 Press GO BACK on the
29. ou can press on your remote control return to iPortal MISCELLANEOUS NAVIGATING TO PROGRAMS Navigating to programs can be done in the following ways by using the CHANNEL UP and CHANNEL DOWN buttons to surf through the channels by directly entering the channel number using the numeric keys on the remote control by using the program guide by navigating from the Program Banner by selecting a program type genre from the IPG category then selecting a program from the list by selecting a program from the TV LISTINGS menu by selecting from Starview by selecting from the IPG list of digital music channels VOLUME AND MUTE The RCN digital converter box allows you to set the volume to a variable level only This should be taken Into consideration when recording programs via your VCR 1 Press the VOLUME UP key on the remote control to increase the volume and press the VOLUME DOWN key to decrease the volume 2 A volume bar indicating the volume level will be displayed at the bottom of the screen and will move from left to right when the volume is increased and from right to left when the volume is decreased 3 To mute the audio press the MUTE key on the remote control A mute icon will be displayed on the left corner of the screen 4 To restore the volume press MUTE or VOLUME UP or VOLUME DOWN TROUBLESHOOTING PROBLEM No picture No or low sound Herringbone pattern or faint
30. that access to the Pay Per View Account is limited to those who know the PIN To access Pay Per View PIN 1 2 While in normal viewing mode press Selecton the remote control The main IPG screen is displayed Use the lt or gt arrow key to highlight the PERSONAL button in the Service menu Press the A or W arrow key to highlight Pay Per View PIN Press Select The screen requiring you to enter your 4 digit code IS displayed Enter the 4 digit code and press Select The Pay Per View PIN screen is displayed Highlight On or Off using the A or W arrow keys then press Select to set your Pay Per View PIN to on or off Press Exit to return to normal viewing SET PAY PER VIEW LIMIT Not yet available The Set Pay Per View Limit option enables you to set your Pay Per View Limit This limit controls the individual Pay Per View movie or event purchase maximum price Beyond the set maximum requires the use of your 4 digit PIN To access Pay Per View Limit 1 2 While in normal viewing mode press Selecton the remote control The main IPG screen is displayed Use the lt or arrow key to highlight the PERSONAL button in the Service menu Press the A or W arrow key to highlight Pay Per View Limit Press Select The screen displaying the current pay per view limit and requiring you to enter your 4 Digit code Is displayed Enter the 4 digit code and press Select The screen requiring you to enter your Pay Per View Limit is displayed
31. viewing SETTING REMINDERS FOR A PAY PER VIEW PROGRAM VIA THE PROGRAM BANNER Pay Per View Programs that start in the future can also be booked via the Program Banner To set a reminder via the Program Banner 1 6 Press on the remote control When the Program Banner is displayed press the A or Warrow key until the title of the desired channel Pay Per View movie event is displayed Then press the or B arrow key until the title of the Pay Per View program you want to set up a reminder for is displayed Press Select Press Select to set a Reminder for the Pay Per View program Press Select to confirm order In some instances your 4 digit code will be required when purchasing a Pay Per View program Enter your 4 Digit code and press Select The screen listing all the reminder Pay Per View programs will be displayed Ensure that a check mark appears in the black box next to the program name after you push Select Press Exit twice to return to normal viewing REMINDER NOTIFICATION BANNER The Reminder Notification Banner is displayed on screen just before a program with a set reminder starts The number of minutes that the banner appears before the start of the program is selected in the Banner Duration menu in the IPG 1 2 3 The following screen is displayed before the start of a booked program LI NU RUS Cig One ams a ARE H is booked and will start in 1 minute _ Press SELECT key to view Press GO
32. yed Press the A or W arrow keys and highlight the amount of time you want a reminder banner to be displayed before a reserved program starts Press Select Press Exit to return to normal viewing SETTINGS The SETTINGS option in the Service Menu gives you access to technical information about the CONVERTER BOX You will not use these menus for normal operation of the CONVERTER BOX However the technical information listed under the SETTINGS option is important when calling a service center or your service provider FOR RCN TECHNICAL TEAMS ONLY Do not access SETTINGS unless requested by Customer Care CUSTOMER WARNING DO NOT ATTEMPT TO MAKE ANY CHANGES IN THE SETTINGS OPTION MENUS DOING SO COULD CAUSE YOUR RCN DIGITAL CABLE BOX TO BECOME INOPERABLE ALWAYS CALL YOUR SERVICE PROVIDER OR AN ACCREDITED SERVICE CENTER IF YOU NEED TO MAKE ANY CHANGES IN THE SETTINGS OPTION MENUS To access the SETTINGS option do the following 1 While in normal viewing mode press Select on the remote control 2 Use the lt or gt arrow buttons to highlight the SETTINGS button in the Service menu When SETTINGS is highlighted the M enu Options the left part of the screen changes The relevant technical subjects will be displayed in the Menu Options area of the IPG Use the A and W arrow keys to scroll through the technical subjects If you press the key Exclusive application for engineers will be displayed over the IPG To exit the IP
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