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AXIS Q1615 - User Manual

1. Note To appear in the Trigger list the application must be started and its status must be Idle or Running 45 AXIS Q1615 Network Camera Events Events The Event pages allow you to configure the Axis product to perform actions when different events occur For example the product can start a recording or send an email notification when motion is detected The set of conditions that defines how and when the action is triggered is called an action rule Convert Event Types to Action Rules If the Axis product is upgraded to firmware version 5 40 or later it is recommended to convert Event Types to Action Rules The legacy user Event Types in the camera will continue to work but will not be visible in the user interface of the camera The Event Types need to be converted to Action rules to become visible in the user interface To convert Event Types to Action Rules go to Events Action Rules and click Convert This is not recommended when using a VMS based on the old Event Management System Set Up Action Rules An action rule defines the conditions that must be met for the product to perform an action for example record video or send an email notification If multiple conditions are defined all of them must be met to trigger the action For more information about available triggers and actions see Triggers on page 47 and Actions on page 48 The following example describes how to set up an action rule to record video to a n
2. Video and Audio The video and audio settings can be used to optimize video and audio quality You can configure the following Video stream settings See page 21 e Stream profiles See page 23 e ONVIF Media Profiles See page 23 e Camera settings See page 24 View areas See page 27 Overlay image See page 28 Privacy mask See page 30 Focus See page 30 e Audio settings See page 30 Audio clips See page 32 Set Up Video Streams To set up the product s video streams go to Video amp Audio gt Video Stream The video stream settings are divided into the following tabs e Image See page 21 e Audio See page 30 e H 264 See page 22 e MJPEG See page 23 Pixel Counter The pixel counter shows the number of pixels in an area of the image The pixel counter is useful in situations where there is a specific size requirement for example in face recognition The pixel counter can be used e When setting up a video stream see Set Up Video Streams on page 21 Under Preview click Open and select the Show pixel counter option to enable the rectangle in the image Use the mouse to move and resize the rectangle or enter the number of pixels in the Width and Height fields and click Apply e When setting focus see Focus on page 30 Select the Show pixel counter option to enable the rectangle in the image Use the mouse to move and resize the rectangle or enter the number of pixels in the Width and Height
3. 39 AXIS Video Motion Detection 2 22 rr IRR 41 Considerations 224 cee wera Ve ede eal A kas REX RE bbe REG EIU bs 41 Start and Stop the Application 41 Configure Application 41 Using the Application in an Action Rule 44 lp MPePRI PET 46 Convert Event Types to Action Rules 46 Set Up Action Rules 46 Add Recipients 444 44m dus sce e fee eee xe x ek Rr ehe ee 48 Create Schedules oxic scie peser ree ege guy ex Yon de oe desee Rs 50 Set Up Recurrences is vssuregiibs obtain ER mae a Sty e g d RW GE de 50 Recordings daa kx E RRRGERAGGE RE RE AME d UR RES ERR RE RE ERR E 51 AXIS Q1615 Network Camera Table of Contents ind Recordings sexe ki hers bed aie bade FRAME FER 51 Play Recording ioi IE eR aus edge anne EORR UR ERR E RA ete 51 Export Video ip TETEE a x MIDI ELI I MEM EE Du lee 52 Recording LSE iesu c cioe Rceez a ee menses Rant een mox ee Rodi 6 leni eh 52 Continuous Recording 53 ERUDMONTTCRTPTEEPT 54 System OPTIONS iussa uos Wea epo agen Mwy ia ur i E 55 See rlty vexseueRenskr Ges eh des ce exc Reg ei Rd E eee va 55 Date tt TIME oes wnciwiag eta e aay oee eek PEQDeESEELDDQECRRERISERC erg 57 Network id batches a he bee de bee So den ne See ee ee 58 Storage ser ED 63 Ports Et Devices e ellknse
4. AXIS Q1615 Network Camera User Manual About this Document This manual is intended for administrators and users of the AXIS 01615 Network Camera and is applicable to firmware 5 80 and later It includes instructions for using and managing the product on your network Previous experience of networking will be of use when using this product Some knowledge of UNIX or Linux based systems may also be beneficial for developing shell scripts and applications Later versions of this document will be posted to the Axis website as required See also the product s online help available via the web based interface Legal Considerations Video and audio surveillance can be regulated by laws that vary from country to country Check the laws in your local region before using this product for surveillance purposes This product includes one 1 H 264 decoder license and one 1 AAC decoder license To purchase further licenses contact your reseller Liability Every care has been taken in the preparation of this document Please inform your local Axis office of any inaccuracies or omissions Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice Axis Communications AB makes no warranty of any kind with regard to the material contained within this document including but not limited to the implied warranties of merchantab
5. Connect to pin 1 to activate or leave floating O to max 30 V DC Input or Output unconnected to deactivate Digital output Connected to pin 1 when activated floating unconnected when deactivated If used with an inductive load e g a relay a diode must be connected in parallel with the load for protection against voltage transients 0 to max 30 V DC open drain 100 mA Setup example 1 0 configured as input 1 0 configured as output 3 4 12 V max 50 mA 77 AXIS Q1615 Network Camera Technical Specifications Power Connector 2 pin terminal block for DC power input Use a Safety Extra Low Voltage SELV compliant limited power source LPS with either a rated output power limited to 100 W or a rated output current limited to S5 A Audio Connector 3 5 mm audio connectors 3 2 1 1 Tip 2 Ring 3 Sleeve Audio Input Microphone Line in Ground Audio Output Line out mono Ground RS485 422 Connector Two 2 pin terminal blocks for RS485 RS422 serial interface The serial RS485 422 port can be configured to support n Two wire RS485 half duplex es es e Four wire RS485 full duplex RUTX TX Two wire RS422 simplex 12 3 4 e Four wire RS422 full duplex point to point communication Function Pin Notes RS485B alt RS485 422 RX B 1 RX pair for all modes combined RX TX for 2 wire RS485 RS485A al
6. Select the application in the list of installed applications and click Start For information about restoring the Axis product see Maintenance 39 AXIS Q1615 Network Camera Applications If the Axis product is reset to factory default uploaded applications and their settings are removed For information about factory default see Reset to Factory Default Settings 40 AXIS Q1615 Network Camera AXIS Video Motion Detection AXIS Video Motion Detection AXIS Video Motion Detection is an application that detects moving objects in the camera s field of view When a moving object is detected AXIS Video Motion Detection sends an alarm that can be used by the Axis product or by third party software to for example record video or send a notification AXIS Video Motion Detection 3 is included with the Axis product and is available under Setup Applications To use AXIS Video Motion Detection the application must first be started To avoid detecting unwanted objects the application should be configured During configuration visual confirmation can be used to help understand the effect of the different filters When visual confirmation is enabled red polygons show which objects the application detects and green polygons show which objects the application ignores Considerations Before using AXIS Video Motion Detection 3 take the following into consideration e Small and distant objects might not be detected e Detection accur
7. com is the domain name Primary Secondary DNS server Enter the IP addresses of the primary and secondary DNS servers The secondary DNS server is optional and will be used if the primary is unavailable NTP Configuration NTP Network Time Protocol is used to synchronize the clock times of devices in a network The NTP settings are configured under System Options Network TCP IP Advanced Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server To make manual settings select Use the following NTP server address and enter the host name or IP address of the NTP server Host Name Configuration The Axis product can be accessed using a host name instead of an IP address The host name is usually the same as the assigned DNS name The host name is configured under System Options Network TCP IP Advanced Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running on IPv4 Select Use the host name to set the host name manually Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product s IP address changes For more information see the online help Link Local IPv4 Address Link Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access the product from other hosts on the same segment on the local network The product can have a Link Local IP and a static
8. it is recommended to configure the disk to automatically remove old recordings If a new stream profile is selected while a recording is ongoing the recording will be stopped and saved in the recording list and a new recording with the new stream profile will start All previous continuous recordings will remain in the recording list until they are removed manually or through automatic removal of old recordings To start a continuous recording follow these steps 1 2 Go to Recordings Continuous Select Enabled Select the type of storage device from the Storage list Select a Stream profile to use for continuous recordings To include audio in the recording use AAC audio encoding and make sure that audio is enabled in the selected stream profile Click Save to save and start the recording 53 AXIS Q1615 Network Camera Languages Languages Multiple languages can be installed in the Axis product All web pages including the online help will be displayed in the selected language To switch languages go to Setup Languages and first upload the new language file Browse and locate the file and click the Upload Language button Select the new language from the list and click Save Note Resetting the product to factory default settings will erase any uploaded language files and reset the product language to English Clicking the Restore button on the Maintenance page will not affect the language e A firmware u
9. or DHCP supplied IP address at the same time This function can be disabled under System Options Network TCP IP Advanced HTTP The HTTP port used by the Axis product can be changed under System Options gt Network gt TCP IP gt Advanced In addition to the default setting which is 80 any port in the range 1024 65535 can be used 60 AXIS Q1615 Network Camera System Options HTIPS The HTTPS port used by the Axis product can be changed under System Options gt Network gt TCP IP gt Advanced In addition to the default setting which is 443 any port in the range 1024 65535 can be used To enable HTTPS go to System Options gt Security gt HTTPS For more information see HTTPS on page 56 NAT traversal port mapping for IPv4 A network router allows devices on a private network LAN to share a single connection to the Internet This is done by forwarding network traffic from the private network to the outside that is the Internet Security on the private network LAN is increased since most routers are pre configured to stop attempts to access the private network LAN from the public network Internet Use NAT traversal when the Axis product is located on an intranet LAN and you wish to make it available from the other WAN side of a NAT router With NAT traversal properly configured all HTTP traffic to an external HTTP port in the NAT router is forwarded to the product NAT traversal is configured
10. see page 69 For more information see www axis com developer File Upload Files for example webpages and images can be uploaded to the Axis product and used as custom settings To upload a file go to System Options gt Advanced gt File Upload Uploaded files are accessed through http ip address gt local lt user gt lt file name where user is the selected user group viewer operator or administrator for the uploaded file 68 AXIS Q1615 Network Camera System Options Plain Config Plain Config is for advanced users with experience of Axis product configuration Most parameters can be set and modified from this page To open Plain Config go to System Options Advanced Plain Config Axis Support does not provide assistance Reset to Factory Default Settings Important Note Reset to factory default should be used with caution A reset to factory default will reset all settings including the IP address to the factory default values The installation and management software tools are available from the support pages on www axis com techsup To reset the product to the factory default settings 1 2 5 6 Disconnect power from the product Press and hold the control button and reconnect power See Hardware Overview on page 6 Keep the control button pressed for 15 30 seconds until the status LED indicator flashes amber Release the control button The process is complete when the
11. Axis product s date and time settings If the Axis product is configured to use a time zone different from the local time zone make sure to configure the Recording time filters according to the product s time zone Date and time settings are configured under System Options gt Date amp Time see Date amp Time on page 57 To find a recording follow these steps 1 Go to Recordings List 2 To reduce the number of recordings displayed select the desired options under Filter Recording time List recordings that started between the From and To times Event List recordings that were triggered by a specific event Select continuous to list continuous recordings Storage List recordings from a specific storage device Sort Specify how recordings should be sorted in the list Results Specify the maximum number of recordings to display 3 To apply the filters click the Filter button Some filters may take a long time to complete 4 The recordings are displayed in the Recording list To play a recording select the recording and click Play See also Play Recording on page 51 To view detailed information about a recording select the recording and click Properties To export a recording or a part of a recording as a video clip select the recording and click Export See also Export Video Clip on page 52 To remove a recording from the storage device select the recording and click Remove Play Recording Recordings on the
12. IP Advanced page IEEE 802 1X IEEE 802 1X is a standard for port based Network Admission Control providing secure authentication of wired and wireless network devices IEEE 802 1X is based on EAP Extensible Authentication Protocol To access a network protected by IEEE 802 1X devices must be authenticated The authentication is performed by an authentication server typically a RADIUS server examples of which are FreeRADIUS and Microsoft Internet Authentication Service In Axis implementation the Axis product and the authentication server identify themselves with digital certificates using EAP TLS Extensible Authentication Protocol Transport Layer Security The certificates are provided by a Certification Authority CA You need e a CA certificate to authenticate the authentication server e a CA signed client certificate to authenticate the Axis product To create and install certificates go to System Options Security Certificates See Certificates on page 57 Many CA certificates are preinstalled To allow the product to access a network protected by IEEE 802 1X 1 Go to System Options Security IEEE 802 1X 2 Select a CA Certificate and a Client Certificate from the lists of installed certificates 3 Under Settings select the EAPOL version and provide the EAP identity associated with the client certificate 4 Check the box to enable IEEE 802 1X and click Save Note For authentication to work properly th
13. Network Camera System Options e Synchronize with computer time Sets date and time according to the computer s clock With this option date and time are set once and will not be updated automatically e Synchronize with NTP Server Obtains date and time from an NTP server With this option date and time settings are updated continuously For information on NTP settings see NTP Configuration on page 60 If using a host name for the NTP server a DNS server must be configured See DNS Configuration on page 60 e Set manually Allows you to manually set date and time If using an NTP server select your Time zone from the drop down list If required check Automatically adjust for daylight saving time changes The Date amp Time Format Used in Images is the date and time format displayed as a text overlay in the video stream Use the predefined formats or see File Naming amp Date Time Formats in the online help for information on how to create custom date and time formats To include date and time in the overlay text go to Video amp Audio and select Include date and Include time Network Basic TCP IP Settings The Axis product supports IP version 4 and IP version 6 Both versions can be enabled simultaneously and at least one version must always be enabled IPv4 Address Configuration By default the Axis product is set to use IPv4 IP version 4 and to obtain the IP address automatically via DHCP The IPv4 settings are c
14. Platform ACAP applications simultaneously may affect the frame rate and the general performance 79 User Manual Ver M37 AXIS 01615 Network Camera Date July 2015 Axis Communications AB 2014 2015 Part No 1486270
15. Setup System Options Date amp Time Check that the correct Audio Input source is selected under Setup Video amp Audio Audio Settings Feedback loops might appear in full duplex mode Try moving the microphone or the speaker or use half duplex mode instead Storage and disk management problems Storage disruption Video cannot be recorded SD card cannot be mounted A storage disruption alarm is sent if a storage device is unavailable removed full locked or if other read or write problems occur To identify the source of the problem check the System Log under System Options gt Support gt Logs amp Reports Depending on the problem it might be necessary to re mount the storage device For information on how to set up a storage disruption alarm see Events on page 46 Check that the SD card is not write protected that is read only Reformat the SD card and then click Mount Formatting the card will remove all content including all recordings from the SD card 73 Technical Specifications AXIS Q1615 Network Camera Technical Specifications Function group Item Specifications Camera Models AXIS 01615 2 MP HDTV 1080p resolution indoor Image sensor Progressive scan RGB CMOS 1 2 8 Lens P lris IR corrected varifocal CS mount support for DC iris lens megapixel resolution 2 8 8 mm F1 3 Horizontal angle of view 120 40 Vertical angle of view 64 22 Diagonal a
16. Setup page Logs amp Reports The System Options gt Support gt Logs amp Reports page generates logs and reports useful for system analysis and troubleshooting If contacting Axis Support please provide a valid Server Report with your query System Log Provides information about system events Access Log lists all failed attempts to access the product The Access Log can also be configured to list all connections to the product see below Server Report Provides information about the product status in a pop up window The Access Log is automatically included in the Server Report Parameter List Shows the product s parameters and their current settings This may prove useful when troubleshooting or when contacting Axis Support Connection List Lists all clients that are currently accessing media streams Crash Report Generates an archive with debugging information The report takes several minutes to generate Advanced Scripting Scripting allows experienced users to customize and use their own scripts Improper use may cause unexpected behavior and loss of contact with the Axis product Axis strongly recommends that you do not use this function unless you understand the consequences Axis Support does not provide assistance for problems with customized scripts To open the Script Editor go to System Options Advanced Scripting If a script causes problems reset the product to its factory default settings
17. a ee iss 6 Connectors and Buttons 6 LED Indicators iaia iiras e eu a aol Bee an en de team dore 8 Status LED Behavior for Focus Assistant 9 Buzzer Signal for Focus Assistant 9 Status LED Behavior and Buzzer Signal for Levelling Assistant 9 Replace the Lens 52 sess ehem dans seen eee ed 9 Access the FIGUUGE adreis Eee iae e sae amete suam E xbm ME Ser uE uus 11 Access from a Browser 11 Access from the Internet 11 Set the Root Password 12 Set Power Line Frequency 12 PIZ Mode 5248 ia aes parka and wages center EE A 12 The Live View Page esses mta rre Regex gre PR des 13 Media SEAMS i s iscam ag aia ust a a E eed ERA RE SEE RED EE RE MEE E 16 How to Stream H 264 16 MJPEG sise sen erae rex x oe Sed exor me ROG RC ORO Bane Gee ones 16 AXIS Media Control AMC 16 Alternative Methods of Accessing the Video Stream 17 Access Audio Streams 18 Set Up the Product conciteww ees m pinos e tein ac n6 6 8 inu d den o andi de 19 Basi Setup serge due mamans damage de dons YR Ke RE epe dor as 19 Adjust FOCUS sans Re ex tiana rx R
18. allowing the Axis product to transmit and receive audio at the same time There is no echo cancellation if feedback loops appear try moving the microphone or the speaker e Half duplex Audio can be transmitted to and from the Axis product but only in one direction at a time To transmit audio using the Live View page use the Talk and Listen buttons see AMC Audio Controls on page 14 e Simplex Network Camera speaker only Audio is transmitted from a client to the Axis product and can be played by a speaker connected to the product To transmit audio using the Live View page the Talk and Microphone on buttons must both be active see AMC Audio Controls on page 14 e Simplex Network Camera microphone only Audio captured by the product microphone is transmitted from the Axis product to one or more clients To set the audio mode go to Video amp Audio gt Audio Settings and select the desired mode from the Audio mode drop down list Audio Input An external microphone or a line source can be connected to the Audio in connector Configure the audio input settings under Video amp Audio Audio Settings Note The internal microphone is used by default the external microphone is used when connected It is possible to disable the internal microphone by connecting a plug to the mic input The following audio sources are available under Audio Input e Internal Microphone Select this audio source to use the internal microphone e E
19. and hold the function button 2 for more than two seconds to level the camera e When the camera is level both LEDs are steady green and the beep is continuous e When the camera is not level the LEDs flash a combination of red green and orange and the beep occurs at slow intervals Both LEDs briefly flash green to indicate that the levelling is getting better Replace the Lens It is possible to use optional lenses for the Axis product To replace the lens 1 Disconnect the iris cable 2 Unscrew the standard lens 3 Attach and screw on the new lens To change the iris configuration 1 Go to Setup gt Video and Audio gt Camera Settings Iris configuration shows the current configured iris type 2 Click Edit 3 Select the installed iris lens from the drop down list and click OK To change the iris configuration for P iris lenses not listed in the drop down list 1 Download the iris configuration file from www axis com 2 Goto Setup gt Video and Audio gt Camera Settings Iris configuration shows the current configured iris type AXIS Q1615 Network Camera Hardware Overview 3 In Iris configuration Click Edit 4 Go to the Upload tab 5 Click Browse and select the configuration file 6 Click Upload The installed iris lens should now be included in the Iris Selection drop down list 7 Select the installed iris lens from the drop down list and click OK Note If you select a DC iris configuration file for a P ir
20. and less for lower scene activity MBR allows you to set a target bit rate that limits the bandwidth consumption The MBR target bit rate works like the ceiling of a tent It limits the bit rate while maintaining some flexibility The bit rate may bounce up and down within the set target but when it nears the set target value the limitation kicks in However because MBR will always prioritize a continuous video stream it allows temporary overshoots from the target bit rate Because setting a target value prevents the bit rate from increasing frame rate and image quality are affected negatively To partly compensate for this select which variable shall be prioritized frame rate or image quality Not setting a priority means that frame rate and image quality are equally affected The current bit rate can be set to appear as text overlay Under Overlay Settings select Include text and enter the modifier b in the field To apply the settings click Save Axis Zipstream Technology Zipstream is a bit rate reduction technology optimized for video surveillance Zipstream reduces the average bit rate in the H 264 stream by removing unnecessary data and makes it possible to allow higher resolutions reduce storage cost or to keep recordings for a longer time To reduce the bit rate Zipstream reduces the number of bits in the areas of the image that are less interesting from a video surveillance perspective for example the background Image details
21. before click Reset to reset the back focus 4 Loosen the zoom puller and the lock screw for the focus ring see Hardware Overview on page 6 on the lens by turning them counter clockwise Move the zoom puller and the focus ring to set zoom and focus and check the quality of the image in the image window 5 Re tighten the zoom puller and the lock screw for the focus ring 6 On the Focus page click Fine tune focus automatically and wait until automatic fine tuning is completed 7 Click Enable iris If the button is inactive the iris is already enabled 8 If needed make further adjustments under the Advanced tab See the online help for more information 19 AXIS Q1615 Network Camera Set Up the Product Focus Note Assistant The view in front of the camera should not be changed during focus adjustment steps 5 and 6 If the camera is moved or if a finger or other object is placed in front of the lens steps 3 7 will have to be repeated If movements in front of the camera cannot be avoided the Focus Assistant should not be used If the camera is mounted so that the Function button cannot be accessed you can still use the Focus Assistant Follow the instructions below but mount the camera after step 4 pressing the Function button instead and skip step 7 To focus your network camera using the Focus Assistant follow steps 1 3 under Adjust Focus on page 19 before you start with the steps below See Hardware Overview
22. distortion using the grid for assistance Enable Defog Enable this feature from Video amp Audio Camera Settings to counter the effects of foggy weather and get a clear image Or click the Defog button in the product s Live View page This button can be configured to appear in the Live View page from Live View Config gt Live View Layout Use the Defog Effect slider to adjust the degree of countering as required Note Too much brightness can negatively impact image quality when defog is active White Balance To change this setting go to Setup Video amp Audio Camera Settings White balance is used to make colors in the image appear the same regardless of the color temperature of the light source The Axis product can be set to automatically identify the light source and compensate for its color Alternatively select the type of light source from the drop down list For a description of each available setting see the online heipQ The white balance window is enabled for the Automatic and Automatic outdoor options that appear in the White balance drop down list Select one of the options from the drop down list to set the white balance window properties Select Automatic to use the default settings for the Automatic and Automatic outdoor options in the White balance drop down list Select Custom to manually set a reference window for white balance in the view area Wide Dynamic Range Wide dynamic range WDR Forensic Capture
23. in the selected video format and viewer If this is not possible the product overrides the settings and selects the best available combination Browser Viewer Description Windows Internet Explorer AMC Recommended viewer in Internet Explorer H 264 Motion JPEG QuickTime H 264 Still image Displays still images only Click the Refresh button in your browser to view a new image Other browsers Server Push Recommended viewer for other browsers Motion JPEG QuickTime H 264 Still image Displays still images only Click the Refresh button in your browser to view a new image For more information please see the online help O Viewer Settings To configure options for the viewer go to Live View Config gt Viewer Settings Select Show viewer toolbar to display the AXIS Media Control AMC or the QuickTime viewer toolbar under the video image in your browser H 264 decoder installation The administrator can disable installation of the H 264 decoder included with AXIS Media Control This is used to prevent installation of unlicensed copies Further decoder licenses can be purchased from your Axis reseller Select Show crosshair in PTZ joystick mode to enable a cross that will indicate the center of the image in PTZ joystick mode Select Use PTZ joystick mode as default to enable joystick mode The mode can be changed temporarily from the PTZ control panel Select Enable recording button to enable recording f
24. product from a Mac computer OS X go to Safari click on Bonjour and select the product from the drop down list If you do not know the IP address use AXIS IP Utility to locate the product on the network For information about how to discover and assign an IP address see the document Assign an IP Address and Access the Video Stream on Axis Support web at www axis com techsup Note To show Bonjour as a browser bookmark go to Safari gt Preferences 3 Enter your user name and password If this is the first time the product is accessed the root password must first be configured For instructions see Set the Root Password on page 12 4 The product s Live View page opens in your browser Note The controls and layout of the Live View page may have been customized to meet specific installation requirements and user preferences Consequently some of the examples and functions featured here may differ from those displayed in your own Live View page Access from the Internet Once connected the Axis product is accessible on your local network LAN To access the product from the Internet you must configure your network router to allow incoming data traffic to the product To do this enable the NAT traversal feature which will attempt to automatically configure the router to allow access to the product This is enabled from Setup System Options Network TCP IP Advanced For more information see NAT traversal port mapping for I
25. server and the server s public key MD5 fingerprint 32 hexadecimal digits The SFTP recipient supports SFTP servers using SSH 2 with RSA and DSA host key types RSA is the preferred method To use DSA disable the RSA key on the SFTP server HTTP Send Images Send Notification Send Video Clip HTTPS Send Images Encrypted file transfer using HyperText Transfer Protocol Secure HTTPS Send Notification Specify login information for the HTTPS server and validate Send Video Clip the server s certificate If there is a proxy between the Axis product and the HTTPS server also specify the proxy settings Network Share Send Images network share can also be used as a storage device for recorded video Go System Options Storage to configure Send Video Clip a network share before setting up a continuous recording or an action rule to record video For more information about storage devices see Storage on page 63 TCP Send Notification Set Up Email Recipients Email recipients can be configured by selecting one of the listed email providers or by specifying the SMTP server port and authentication used by for example a corporate email server Note Some email providers have security filters that prevent users from receiving or viewing large amount of attachments from receiving scheduled emails and similar Check the email provider s security policy to avoid delivery problems and locked email accounts To set up an email recipient
26. should be used Select Always Multicast Video and or Always Multicast Audio to start multicast streaming without opening an RTSP session Bonjour The Axis product includes support for Bonjour Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this protocol Bonjour can be disabled under System Options Network Bonjour Storage SD Card To prevent data corruption the SD card should be unmounted before removal Note For SD card recommendations see www axis com The Axis product supports microSD microSDHC microSDXC cards The following SD card file systems are supported e ext4 recommended due to its resilience against data loss if the card is ejected or if there is abrupt power loss To access data stored on the card from the Windows operating system a third party ext4 driver or application is required e vFAT supported by most operating systems for personal computers The SD card is managed on the System Options gt Storage page Click SD Card to open Storage Management If the card s status shows as failed click Check disk to see if the problem can be found and then try Repair This option is only available for SD cards with ext4 For SD cards with vFAT use a card reader or computer to troubleshoot the card To avoid filling the card it is recommended to remove recordings continuously Under General Settings select Remove recordings older than a
27. status LED indicator turns green The product has been reset to the factory default settings If no DHCP server is available on the network the default IP address is 192 168 0 90 Using the installation and management software tools assign an IP address set the password and access the video stream Refocus the product It is also possible to reset parameters to factory default via the web interface Go to Setup System Options Maintenance 69 AXIS Q1615 Network Camera Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices One of your first actions when troubleshooting a problem should be to check the current firmware version The latest version may contain a correction that fixes your particular problem The current firmware version in the Axis product is displayed in the page Setup Basic Setup and in Setup About Upgrade the Firmware Important Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user Preconfigured and customized settings are saved when the firmware is upgraded providing the features are available in the new firmware although this is not guaranteed by Axis Communications AB Note After the upgrade process has completed the product will restart automatically If restarting the product manually after the upgrade always wait 10 minutes even if you suspect the upgrade has faile
28. to all H 264 streams that do not use a stream profile The GOP length is the number of frames between two consecutive I frames Increasing the GOP length may save considerably on bandwidth requirements in some cases but may also have an adverse affect on image quality The Axis product supports the following H 264 profile s Baseline The Baseline profile is recommended for clients that don t support CABAC entropy coding Main The Main profile provides higher compression with maintained video quality compared to the Baseline profile but requires more processing power to decode High The High profile provides reduced bit rate and higher compression with maintained video quality compared to the Main profile but requires more processing power to decode The bit rate can be set as Variable bit rate VBR or Maximum bit rate MBR VBR adjusts the bit rate according to the image complexity using up more bandwidth for increased activity in the image and less for lower image activity When the activity in the scene increases the bit rate would usually increase as well If there is a surplus in bandwidth this may not be an issue and selecting Variable bit rate VBR will be sufficient But if bandwidth is limited it is recommended to control the bit rate by selecting Maximum bit rate MBR When the activity in the scene increases VBR adjusts the bit rate according to the complexity using up more bandwidth for increased activity in the scene
29. using one of the listed providers 1 Go to Events Recipients and click Add 2 Enter a Name and select Email from the Type list 49 AXIS Q1615 Network Camera Events 3 Enter the email addresses to send emails to in the To field Use commas to separate multiple addresses 4 Select the email provider from the Provider list 5 Enter the user ID and password for the email account 6 Click Test to send a test email To set up an email recipient using for example a corporate email server follow the instructions above but select User defined as Provider Enter the email address to appear as sender in the From field Select Advanced settings and specify the SMTP server address port and authentication method Optionally select Use encryption to send emails over an encrypted connection The server certificate can be validated using the certificates available in the Axis product For information on how to upload certificates see Certificates on page 57 Create Schedules Schedules can be used as action rule triggers or as additional conditions for example to record video if motion is detected outside office hours Use one of the predefined schedules or create a new schedule as described below To create a new schedule 1 Go to Events gt Schedules and click Add 2 Enter a descriptive name and the information needed for a daily weekly monthly or yearly schedule 3 Click OK To use the schedule in an action rule selec
30. 1000 6 2 FCC Part 15 Subpart B Class A and B ICES 003 Class B VCCI Class B C tick AS NZS CISPR 22 Class B KCC KN22 Class B KN24 IEC EN UL 60950 1 For details see Electromagnetic Compatibility EMC on page 2 Weight 914 g 2 Ib Dimensions 58 x 80 x 190 mm 2 3 x 3 1 x 7 5 in Included Stand connector kit 1 Allen key Resitorx 20 Installation Guide Windows decoder accessories 1 user license Optional AXIS T8414 Installation Display accessories AXIS Power over Ethernet Midspan 1 port AXIS Camera Station and video management software from Axis Application Development Partners Video AXIS Camera Companion AXIS Camera Station Video management software from Axis management Application Development Partners available on www axis com techsup software software Languages German French Spanish Italian Russian Simplified Chinese Japanese Korean Portuguese Warranty Axis 3 year warranty and AXIS Extended Warranty option see www axis com warranty 76 AXIS Q1615 Network Camera Technical Specifications Connectors 1 0 connector 4 pin terminal block for 5 5 5 5 Auxiliary power DC output e OVDC e Digital Input 1 2 3 4 Digital Output Function Pin Notes Specifications 0 V DC 1 DC output 2 Can be used to power auxiliary equipment 12V DC Note This pin can only be used as power out Max load 50 mA Configurable 3 4 Digital input
31. 6 HTTP HTTPS SSL TLS QoS Layer 3 DiffServ FTP SFTP CIFS SMB SMTP Bonjour protocols UPnP SNMPv1 v2c v3 MIB I1 DNS DynDNS NTP RTSP RTP TCP UDP IGMP RTCP ICMP DHCP ARP SOCKS SSH This product includes software developed by the OpenSSL Project for use in the OpenSSL Tool kit www openssl org and cryptographic software written by Eric Young eay cryptsoft com System Application Open API for software integration including VAPIX and AXIS Camera Application Integration Programming Platform specifications at www axis com Interface AXIS Video Hosting System AVHS with One Click Connection ONVIF Profile S specification at www onvif org Analytics Video motion detection Active tampering alarm Audio detection Support for AXIS Camera Application Platform enabling installation of AXIS Video Motion Detection 3 AXIS Cross Line Detection AXIS Digital Autotracking and third party applications see www axis com acap Event triggers Analytics external input edge storage events shock detection network temperature PTZ moving presets reached time system ready live stream accessed day night Event actions File upload FTP SFTP HTTP HTTPS network share and email Notification email HTTP HTTPS and TCP External output activation Pre and post alarm video buffering Video and audio recording to edge storage Day night vision mode Defog mode Overlay text Send SNMP Trap Send Video Clip Play au
32. 6 Optionally select a schedule and set additional conditions 7 Select the action To send an email select Send Notification and select a Recipient from the list of defined recipients Note The While the rule is active option under Duration cannot be used with camera tampering since camera tampering does not have a duration and once it has been triggered it will not automatically return to its untriggered state For more information on actions rules see Events on page 46 Shock Detection Enable Shock Detection from the Detectors menu Shock detection is used for example to generate an alarm if the product is hit by an object or if the product is tampered with Use the Shock sensitivity slider to adjust the sensitivity level at which the product should send an alarm Low sensitivity value implies that the product will generate an alarm only if the hit is powerful A high sensitivity value implies that the product will generate an alarm even with mild tampering Audio Detection The Axis product can be configured to generate an alarm when audio rises above or falls below the threshold value The threshold value can be set in the range 0 100 where 0 is the most sensitive and 100 the least sensitive 1 Go to Detectors Audio Detection 2 Set the audio alarm level and click Save 3 Go to Events gt Action Rules and set up an action rule see Set Up Action Rules on page 46 37 AXIS Q1615 Network Camera Detectors Detec
33. 615 Network Camera PTZ Pan Tilt Zoom PTZ Pan Tilt Zoom The PTZ menu is available if digital PTZ pan tilt and zoom is enabled in the selected view area or if a PTZ driver has been uploaded For more information on view areas see View Area on page 27 For more information on how to upload a driver see Install PTZ Driver on page 36 To switch between the two options see PTZ Mode on page 12 Preset Positions A preset position is a saved view that can be used to quickly steer the camera to a specific position A preset position consists of the following values e Pan and tilt positions e Zoom position Focus position manual or automatic e Iris position manual or automatic Each view area has its own preset positions Guard Tour A guard tour displays the video stream from different preset positions one by one in a predetermined order or at random and for configurable time periods The enabled guard tour will keep running after the user has logged off or closed the browser To add a guard tour 1 Go to PTZ Guard Tour and click Add 2 Enter a descriptive name 3 Specify the pause length between runs 4 Select an available preset position and click Apply 5 Specify the View Time in seconds or minutes 6 Specify the View Order or select the Random view order option 7 Click Save To modify or remove guard tours go to PTZ gt Guard Tour select the guard tour in the Guard Tour List and click Modify Remove No
34. A QoS aware network prioritizes network traffic and provides a greater network reliability by controlling the amount of bandwidth an application may use The QoS settings are configured under System Options Network QoS Using DSCP Differentiated Services Codepoint values the Axis product can mark different types of traffic Note Live audio DSCP will be equal to live video DSCP if H 264 over RTSP is used SNMP The Simple Network Management Protocol SNMP allows remote management of network devices An SNMP community is the group of devices and management station running SNMP Community names are used to identify groups AXIS Video MIB Management Information Base for video hardware can be used to monitor Axis specific hardware related issues that may need administrative attention For more information about AXIS Video MIB and to download MIB files go to www axis com techsup To enable and configure SNMP in the Axis product go to the System Options gt Network gt SNMP page Depending on the level of security required select the version on SNMP to use Traps are used by the Axis product to send messages to a management system on important events and status changes Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message Note If HTTPS is enabled SNMP v1 and SNMP v2c should be disabled Traps for SNMP v1 v2 are used by the Axis product to send mess
35. Camera Video and Audio Image Correction Image correction settings can compensate for different types of image issues Select Electronic image stabilization EIS to compensate for vibrations or select Barrel distortion correction to compensate for lens effects Note e t is not recommended to use Electronic image stabilization EIS together with Wide Dynamic Range WDR Electronic image stabilization EIS cannot be used together with Barrel distortion correction Electronic Image Stabilization When monitoring an environment that is subject to vibrations for example a train station or a traffic control point images may appear to be unsteady To improve image stability manually adjust focus and zoom and note the approximate focal length value as indicated in the camera unit below the zoom puller Check the Electronic image stabilization EIS box and adjust the focal length slider to match the set focal length value on your camera unit To see the effects of your adjustments open the Live view page in a separate window and observe how the image stabilizes after adjusting the slider and saving Barrel Distortion Correction Barrel distortion is a lens effect that causes an image to look curved The extent of distortion depends on the zoom level To edit barrel distortion settings click Edit from Video amp Audio Camera Settings Image Correction In the Barrel Distortion Correction window adjust the slider to correct the
36. If the product does not reply in 30 seconds restart it and wait for a reply Press CTRL C to stop Ping 3 Open a browser and type in the product s IP address In the page that opens use the Browse button to select the upgrade file to use Then click Load to restart the upgrade process 4 After the upgrade is complete 1 10 minutes the product automatically restarts and shows a steady green on the Status indicator 70 AXIS Q1615 Network Camera Troubleshooting 5 Reinstall the product referring to the Installation Guide If the emergency recovery procedure does not get the product up and running again contact Axis support at www axis com techsup Symptoms Possible Causes and Remedial Actions Problems setting the IP address When using ARP Ping The product is located on a different subnet The IP address is being used by another device Possible IP address conflict with another device on the same subnet Try the installation again The IP address must be set within two minutes after power has been applied to the product Ensure the Ping length is set to 408 For instructions see Assign IP Address Using ARP Ping on page 58 If the IP address intended for the product and the IP address of the computer used to access the product are located on different subnets you will not be able to set the IP address Contact your network administrator to obtain an IP address Disconnect the Axis product from the network Ru
37. Media Player This requires AXIS Media Control and the H 264 decoder to be installed The following paths can be used Unicast via RTP axrtpu ip axis media media amp Unicast via RTSP axrtsp lt ip gt axis media media amp Unicast via RTSP tunneled via HTTP axrtsphttp ip axis media media amp Multicast axrtpm ip axis media media amp e QuickTime M The following paths can be used rtsp ip axis media media amp rtsp ip axis media media 3gp 17 AXIS Q1615 Network Camera Media Streams Note lt ip gt IP address The Axis product supports QuickTime 6 5 1 and later QuickTime may add latency to the video stream t may be possible to use other players to view the H 264 stream using the paths above although Axis does not guarantee this Access Audio Streams The Live View page provides access to audio through AXIS Media Control in addition audio can be accessed in the following ways e VAPIX Application Programming Interface API For more information visit www axis com developer e Windows Media Player supports simplex audio The following paths can be used Unicast via RTP axrtpu ip axis media media amp Unicast via RTSP axrtsp lt ip gt axis media media amp Unicast via RTSP tunneled via HTTP axrtsphttp ip axis media media amp Multicast axrtpm ip axis media media amp e QuickTimelM supports G 711 and AAC audio encoding The following paths can
38. Pv4 on page 61 See also AXIS Internet Dynamic DNS Service at www axiscam net 11 AXIS Q1615 Network Camera Access the Product For Technical notes on this and other topics visit the Axis Support web at www axis com techsup Set the Root Password To access the Axis product you must set the password for the default administrator user root This is done in the Configure Root Password dialog which opens when the product is accessed for the first time To prevent network eavesdropping the root password can be set via an encrypted HTTPS connection which requires an HTTPS certificate HTTPS Hypertext Transfer Protocol over SSL is a protocol used to encrypt traffic between web browsers and servers The HTTPS certificate ensures encrypted exchange of information See HTTPS on page 56 The default administrator user name root is permanent and cannot be deleted If the password for root is lost the product must be reset to the factory default settings See Reset to Factory Default Settings on page 69 To set the password via a standard HTTP connection enter it directly in the dialog To set the password via an encrypted HTTPS connection follow these steps 1 Click Use HTTPS A temporary certificate valid for one year is created enabling encryption of all traffic to and from the product and the password can now be set securely 2 Enter a password and then re enter it to confirm the spelling 3 Click OK The password has now be
39. R SPEARS kee REN Rn 19 FOCUS ASSISEGIME aea duced orba 3 edam i E E ER aene db Gn arte Ma ee 20 Video and Audio M m 21 Set Up Video Streams zsssesiemixisenexezertikeXekLpur 3e eae 21 Stream Profiles use gs ee traat pr REEE PER ONG Rea EE nee X ea 23 ONVIF Media Profiles 42 vus les e he emp t tanie este E 23 Camera Settings ses cecus gem hg ue ex x x E Rie n 24 VIP ATEN usos tO tue verlo Roig PU in idea iet ne 27 Overlay MT 28 Privacy Mask eres px Ree exem annee XR genes 30 p TH 30 Set Up AUdID isses e Rede e duque egre Ree Ree Danone 40 30 Audio CIIPS see bade pe teiner ia kaida Er ERR E REY ER 32 Configure the Live View Page 2 422222 33 PTZ Pan Tilt 206M aan ana dia aa Ra e Rl a a cac Dira a 35 Preset POSITIONS iri isa ERR RE Th E RA ER RICE Rd RR ORE EP PS 35 Guard TOUP ses eph eed ees Se eno ed Gad eae dede dant on 35 Advanced menie siste dite Kx dea ERROR Rent B E RARUS BLA 35 Install PIZ Driver as ei aiii trt Roc aoe enc e eee oa 36 Control QUEUE essem Rm eh ossi hb C e ee e oe c Ra 36 Mlclsn Ze PC EM 37 Camera Tampering 37 Audio Detection Les dheemansaseitinre dos a getag dolor eio ai 37 Applications iee sirean ou wire adaa e ema a aaa E aw aE E Ea a de eel 39 DFE uon LICENSES nissan se eder Rx FER ERU desire 39 Upload Application ssreriikixerekka Rem e x Phones ED ERR Ys 39 Application Considerations
40. Recording List Recorded videos are listed on the Recordings List page The list shows each recording s start date and time duration and the event that triggered the recording To play or download a recording follow these steps 1 Go to Recordings List 2 Use the filter to narrow the list of recordings Enter the desired filter criteria and click Filter Some filters may take a long time to complete 3 Select the recording 4 Click Play to play the recording or click Download to download the recording Multiple recordings can be downloaded at the same time Select the recordings and click Download The downloaded file is a zip file containing a minimum of three files of which the Matroska mkv files are the actual recordings The recordings are time stamped with the date and time they were downloaded as opposed to the date the recordings were made Note To play recordings in Windows Media Player AXIS Matroska File Splitter must be installed AXIS Matroska File Splitter can be downloaded from www axis com techsup software For detailed recording and video information select a recording and click Properties 52 AXIS Q1615 Network Camera Recordings To remove a recording select the recording and click Remove Continuous Recording The Axis product can be configured to continuously save video to a storage device For information about storage devices see Storage on page 63 To prevent the disk from becoming full
41. SD card or network share can be played directly from the Axis product s webpages 51 AXIS Q1615 Network Camera Recordings To play a recording follow these steps 1 Go to Recordings List 2 To reduce the number of recordings displayed select the desired options under Filter and click the Filter button to apply the filters See also Find Recordings on page 51 3 Select the recording and click Play The recording will be played in a new browser window Export Video Clip Recordings on the SD card or network share can be exported as video clips It is possible to export a complete recording or a part of a recording Note The exported recording is a Matroska video file mkv To play the recording in Windows Media Player AXIS Matroska File Splitter must be installed AXIS Matroska File Splitter can be downloaded from www axis com techsup software To export a video clip follow these steps 1 Go to Recordings List 2 To reduce the number of recordings displayed select the desired options under Filter and click the Filter button to apply the filters See also Find Recordings on page 51 3 Select the recording and click Export The Export Recording dialog opens 4 By default the complete recording is selected To export a part of the recording modify the start and stop times 5 Optionally enter a file name for the recording 6 Click Export Note Recordings can also be exported from the playback window
42. a Control AMC in Internet Explorer in Windows is the recommended method of accessing live video from the Axis product 16 AXIS Q1615 Network Camera Media Streams The AMC Control Panel can be used to configure various video and audio settings Please see the AXIS Media Control User s Manual for more information The AMC Control Panel is automatically installed on first use after which it can be configured Open the AMC Control Panel from e Windows Control Panel from the Start screen or Start menu Alternatively right click the video image in Internet Explorer and click Settings Streaming Snapshot H 264 Video Audio PTZ AXIS Media Control EB Copyright 2004 2015 Axis Communications AB Version 7 1 Versions Item Version Media Control 7121 Audio Component 3 4 0 0 RTP Source Filter 3 42 0 H 264 Video Decoder 5 0 6 0 Motion JPEG Video D 3 0 4 0 File Writer 4000 Overlay Mixer Filter 2 3 2 0 View License View User s Manual Alternative Methods of Accessing the Video Stream You can also access video and images from the Axis product in the following ways e Motion JPEG server push if supported by the client Chrome or Firefox for example This option maintains an open HTTP connection to the browser and sends data as and when required for as long as required e Still JPEG images in a browser Enter the path http ip axis cgi jpg image cgi e Windows
43. a position on the focus bar to set the focus position This will disable the product s autofocus To re enable use the PTZ control panel which is opened by clicking the Ctrl panel button see above If autofocus is enabled Auto is visible next to the Focus bar For more information about the autofocus function see Image Settings on page 27 Iris bar Click on a position to set a manual exposure level to make the image brighter or darker This will disable auto iris automatic exposure and set fixed levels on iris gain and shutter speed To re enable auto iris use the PTZ control panel which is opened by clicking the Ctrl panel button see above If auto iris is enabled Auto is visible next to the Iris bar bar Important In an environment with varying light conditions it is recommended to use the Brightness bar instead of the Iris bar to adjust image brightness since changing the brightness level will not disable auto iris automatic exposure The PTZ controls can be disabled under PTZ Advanced Controls see Controls on page 35 15 AXIS Q1615 Network Camera Media Streams Media Streams The Axis product provides several audio and video stream formats Your requirements and the properties of your network will determine the type you use The Live View page in the product provides access to H 264 and Motion JPEG video streams audio streams and to the list of available stream profiles Other applications and clients can acces
44. acy may be affected by weather conditions such as heavy rain or snow e Make sure that the lighting conditions are within the Axis product s specification Add additional lighting if needed e Make sure that the camera is not subject to excessive vibrations Vibrations might cause false detections Start and Stop the Application To start the application select it in the Installed Applications list on the Applications page and click Start To stop the application select it in the list and click Stop Configure Application The application is available from Setup gt Applications gt Motion Detection 3 Go to Settings and then click AXIS Video Motion Detection settings to open the application s webpage To configure AXIS Video Motion Detection 3 follow these steps 1 Modify the size and position of the include area This is the area in which moving objects will be detected See nclude Area on page 41 2 Optionally add one or more exclude areas Objects in an exclude area will be ignored See Exclude Area on page 42 3 Click Save to apply the changes 4 Use visual confirmation to verify the settings See Visual Confirmation on page 42 5 f too many unwanted objects are detected enable and configure one or more of the ignore filters See Ignore Filters on page 43 After modifying a setting click Save to apply the changes The video stream will be restarted and it may take a few seconds before the change is applied Include Ar
45. additional text which will be displayed also when the action rule is not active Create the action rule 1 Go to Events gt Action Rules 2 Click Add to create a new rule 3 Select a Trigger and optionally a Schedule and Additional conditions See the online help for details 4 From the Actions list select Overlay Text 5 Enter the text to display in the Text field This is the text that 4D will be replaced by 6 Specify the Duration The text can be displayed while the rule is active or for a fixed number of seconds 29 AXIS Q1615 Network Camera Video and Audio Note To display text in multiple view areas overlay text must be enabled in each view area Privacy Mask A privacy mask is a user defined area that prevent users from viewing parts of the monitored area Privacy masks appear as blocks of solid color or blurred image elements and are applied on the video stream Privacy masks cannot be bypassed using the VAPIX application programming interface API The Privacy Mask List Video amp Audio Privacy Mask shows all the masks that are currently configured in the Axis product and indicates if they are enabled You can add a new mask re size the mask with the mouse choose a color for the mask and give the mask a name For more information see the online help Q Important Adding many privacy masks may affect the product s performance Focus You can focus the Axis product under Video amp Audio gt F
46. age go to Setup Live View Config ONVIF Media Profiles An ONVIF media profile consists of a set of configurations that can be used to change media stream settings ONVIF media profiles can be set through the ONVIF Media Profile Settings page and be used by a client to configure media stream properties The ONVIF Media Profiles page lists all such pre configured profiles These profiles cannot be removed Pre configured media profiles have been included in the product for quick setup It is also possible to configure new ONVIF media profiles as per required specifications To add a new ONVIF media profile click Add and enter the required information You can also modify or remove a profile from this page 23 AXIS Q1615 Network Camera Video and Audio Camera Settings The Video amp Audio Camera Settings page provides access to advanced image settings for the Axis product Capture Mode Capture mode defines the maximum resolution and maximum frame rate available in the Axis product A capture mode with a large maximum resolution has a reduced maximum frame rate and vice versa The capture mode setting also affects the camera s angle of view as the effective size of the image sensor differs between capture modes Capture mode is set the first time the product is accessed Select the desired capture mode and click OK Important Changing capture mode when the product has been configured is not recommended as most other settings
47. ages to a management system on important events and status changes Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message The following traps are available e Cold start e Warm start e Link up e Authentication failed Note All AXIS Video MIB traps are enabled when SNMP v1 v2c traps are enabled It is not possible to turn on or off specific traps SNMP v3 provides encryption and secure passwords To use traps with SNMP v3 an SNMP v3 management application is required To use SNMP v3 HTTPS must be enabled see HTTPS on page 56 To enable SNMP v3 check the box and provide the initial user password 62 AXIS Q1615 Network Camera System Options Note The initial password can only be set once If the password is lost the Axis product must be reset to factory default see Reset to Factory Default Settings on page 69 UPnPTM The Axis product includes support for UPnP UPnP is enabled by default and the product is automatically detected by operating systems and clients that support this protocol UPnP can be disabled under System Options gt Network gt UPnP RTP H 264 The RTP port range and multicast settings are configured under System Options gt Network gt RTP The RTP port range defines the range of ports from which the video audio ports are automatically selected For multicast streams only certain IP addresses and port numbers
48. alues The following settings are not affected the boot protocol DHCP or static the static IP address e the default router e the subnet mask e the system time e the IEEE 802 1X settings e the focus position e uploaded applications are kept but must be restarted Click Default to reset all settings including the IP address to the factory default values This button should be used with caution The Axis product can also be reset to factory default using the control button see Reset to Factory Default Settings on page 69 To identify the product or test the Status LED click Flash LED under Identify and specify the duration in seconds minutes or hours This can be useful for identifying the product among other products installed in the same location For information about firmware upgrade see Upgrade the Firmware on page 70 67 AXIS Q1615 Network Camera System Options Support Support Overview The System Options gt Support gt Support Overview page provides information on troubleshooting and contact information should you require technical assistance See also Troubleshooting on page 70 System Overview To get an overview of the Axis product s status and settings go to System Options Support System Overview Information that can be found here includes firmware version IP address network and security settings event settings image settings and recent log items Many of the captions are links to the proper
49. ample be used to send maintenance notifications Input Signal PTZ Storage System Digital Input Port Trigger the rule when an 1 0 port receives a signal from a connected device See 0 Ports on page 66 Manual Trigger Trigger the rule using the Manual Trigger button in the Live View page See Controls on the Live View Page on page 13 This can for example be used to validate actions during product installation and configuration Virtual Inputs can be used by a VMS Video Management System to trigger actions Virtual inputs can for example be connected to buttons in the VMS user interface Moving Trigger the rule when the camera view moves due to a PTZ operation This can for example be used as an additional condition to prevent an action rule triggered by motion detection to record video while the camera view moves due to a PTZ operation Preset Reached Trigger the rule when the camera stops at a preset position This can be for example be used with the Send Images action to upload images from the preset position Disruption Trigger the rule if storage problems are detected for example if the storage device is unavailable removed full locked or if other read or write problems occur This can for example be used to send maintenance notifications Recording Triggers the rule when the Axis product records to the storage device The recording status trigger can be used to notify the operator for example by flashin
50. andards for Radio frequency emission when installed according to the instructions and used in its intended environment Immunity to electrical and electromagnetic phenomena when installed according to the instructions and used in its intended environment USA Using an unshielded network cable UTP This equipment has been tested using an unshielded network cable UTP and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Using a shielded network cable STP This equipment has also been tested using a shielded network cable STP and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance
51. aying Object Ignore Filter The swaying object filter is used to avoid detecting objects that only move a short distance for example moving trees flags and their shadows Use the filter if such objects cause a lot of false detections If the swaying objects in the scene are large for example large ponds or large trees use exclude areas instead of the filter The filter will be applied to all moving objects in scene and if set to a value too large important objects might not be detected When the swaying object filter is enabled and the application finds a moving object the object will not be reported as detected red polygon in visual confirmation until it has travelled a distance larger than the set filter size The alarm sent by the application will be sent when the object is detected If the alarm is used to start a recording configure the pre trigger time so that the recording also includes the time the object moved in the scene before being detected To enable the filter 1 Select the Swaying objects option qu 2 Click on the icon to show the filter size in the image 3 Use the mouse to adjust the filter size Start with a small size Objects moving a distance shorter than the distance from the center of the cross to one of the arrowheads will be ignored The filter can be moved to the location of a swaying object to make it easier to adjust the size Note that the filter will be applied to all objects in the image not only to th
52. be used rtsp ip axis media media amp rtsp ip axis media media 3gp 18 AXIS Q1615 Network Camera Set Up the Product Set Up the Product The Axis product can be configured by users with administrator or operator rights To open the product s Setup pages click Setup in the top right hand corner of the Live View page e Administrators have unrestricted access to all settings e Operators have restricted access to settings see Users on page 55 See also the online help Q Basic Setup Basic Setup provides shortcuts to the settings that should be made before using the Axis product 1 Users See page 55 2 TCP IP See page 58 3 Date amp Time See page 57 4 Video Stream See page 21 5 Focus See page 30 6 Audio Settings See page 30 The Basic Setup menu can be disabled from System Options gt Security gt Users Adjust Focus To adjust the zoom and focus follow these instructions Note Set focus as precisely as possible with the focus ring or Focus Assistant before starting automatic fine tuning Using the focus ring normally gives the best result The iris should always be opened to its maximum while focusing This gives the smallest depth of field and thus the best conditions for correct focusing 1 Open the product s home page and go to Setup Basic Setup Focus 2 Under the Basic tab click Open iris If the button is inactive the iris is already open 3 If focus has been set
53. cale the image automatically select Scale with resolution The image will be scaled down to fit the resolution used by the Axis product 5 Click Save To select the image to use as overlay 1 Go to Video amp Audio Overlay Image 2 Select the image to use from the Use overlay image list and click Save To display the overlay image 1 Go to Video amp Audio Video Stream and select the Image tab 2 Under Overlay Settings select Include overlay image at the coordinates 3 To control the image s position enter the X and Y coordinates The X 0 and Y 0 position is the top left corner If a part of the image is positioned outside the video image the overlay image will be moved so that the whole image is visible 4 Click Save Use Overlay Text in an Action Rule Action rules see page 46 can display an overlay text when the rule is triggered The text can be used to provide information for forensic video analysis notify surveillance operators or validate triggers and actions during product installation and configuration To display overlay text when an action rule is triggered the modifier D should be used as described below When the rule is triggered D will be replaced by the text specified in the action rule Start by enabling overlay text in the video stream 1 Go to Video amp Audio Video Stream and select the Image tab 2 Under Overlay Settings select Include text 3 Enter the modifier D and optionally
54. can be downloaded from www axis com e Generic TCP IP allows the Axis product to receive data and send commands via TCP IP Select the desired Port Type from the drop down list For more information see the online help O LED Indicators Note The Status LED can be configured to be unlit during normal operation To configure go to Setup gt System Options gt Ports amp Devices gt LED See the online help for more information The Status LED can be configured to flash while an event is active The Status LED can be configured to flash for identifying the unit Go to Setup gt System Options gt Maintenance Status LED Indication Green Steady green for normal operation Amber Steady during startup and when restoring settings Note The Network LED can be disabled so that it does not flash when there is network traffic To configure go to Setup System Options gt Ports amp Devices gt LED See the online help for more information Network LED Indication Green Steady for connection to a 100 Mbit s network Flashes for network activity Amber Steady for connection to a 10 Mbit s network Flashes for network activity Unlit No network connection 66 AXIS Q1615 Network Camera System Options Note The Power LED can be configured to be unlit during normal operation To configure go to Setup System Options Ports amp Devices LED See the online help for more i
55. cations of Axis AB in various jurisdictions All other company names and products are trademarks or registered trademarks of their respective companies Apple Boa Apache Bonjour Ethernet Internet Explorer Linux Microsoft Mozilla Real SMPTE QuickTime UNIX Windows Windows Vista and WWW are registered trademarks of the respective holders Java and all Java based trademarks and logos are trademarks or registered trademarks of Oracle and or its affiliates UPnP is a certification mark of the UPnP Implementers Corporation SD SDHC and SDXC are trademarks or registered trademarks of SD 3C LLC in the United States other countries or both Also miniSD microSD miniSDHC microSDHC microSDXC are all trademarks or registered trademarks of SD 3C LLC in the United States other countries or both Regulatory Information Europe C This product complies with the applicable CE marking directives and harmonized standards e Electromagnetic Compatibility EMC Directive 2004 108 EC See Electromagnetic Compatibility EMC on page 2 Low Voltage LVD Directive 2006 95 EC See Safety on page 3 Restrictions of Hazardous Substances RoHS Directive 2011 65 EU See Disposal and Recycling on page 3 A copy of the original declaration of conformity may be obtained from Axis Communications AB See Contact Information on page 3 Electromagnetic Compatibility EMC This equipment has been designed and tested to fulfill applicable st
56. click in the Focus position bar or on the arrows at the ends of the bar to further adjust the focus The buttons and move the focus position one step in either direction The buttons and move the focus position multiple steps in either direction Clicking on the bar sets focus to that position If the camera is not focused after completing the above instructions try the Full range focus scan The scan which can take several minutes transforms the focus position bar to a graph where peaks indicate the best focus positions Click in the graph to set focus to the desired position Set Up Audio To change the product s audio settings go to Video amp Audio Audio Settings To include the audio stream in a video stream go to Video amp Audio Video Stream Under the Audio tab select Enable audio Each stream profile is a separate video stream To include the audio stream in all stream profiles go to the audio tab in each stream profile settings page and enable audio For more information see Stream Profiles on page 23 If you have enabled view areas remember that each view area is a separate video stream To include the audio stream in all view areas go to the audio tab in each video stream page and enable audio For more information see View Area on page 27 30 AXIS Q1615 Network Camera Video and Audio Audio Modes The Axis product supports the following audio modes e Full duplex Simultaneous two way audio
57. configured under System Options Network SNMP Send Video Clip Send a video clip to a recipient Status LED Flash the LED indicator This can for example be used to validate triggers such as motion detection during product installation and configuration WDR Mode The WDR Mode can be turned on or off when the action rule is triggered Add Recipients The product can send media files and messages to notify users about events Before the product can send media files or notification messages you must define one ore more recipients For information about available options see Recipient Types on page 49 To add a recipient 1 2 Go to Events gt Recipients and click Add Enter a descriptive name Select a recipient Type Enter the information needed for the recipient type Click Test to test the connection to the recipient Click OK 48 AXIS Q1615 Network Camera Events Recipient Types The following recipients are available Recipient Use with action Notes Email Send Images An email recipient can contain multiple email addresses Send Notification Send Video Clip FTP Send Images Send Video Clip SFTP Send Images Encrypted file transfer using SSH File Transport Protocol l SFTP SFTP is a more secure method than FTP but file Send Video Clip transfer might be slower especially for large files such as high resolution video Specify login information for the SFTP
58. d When you upgrade the Axis product with the latest firmware from Axis website the product receives the latest functionality available Always read the upgrade instructions and release notes available with each new release before upgrading the firmware To upgrade the product s firmware 1 Save the firmware file to your computer The latest version of the firmware is available free of charge from Axis website at www axis com techsup 2 Go to Setup System Options Maintenance in the product s webpages 3 Under Upgrade Server click Browse and locate the file on your computer Click Upgrade 4 Wait approximately 10 minutes while the product is being upgraded and restarted Then access the product AXIS Camera Management can be used for multiple upgrades See www axis com for more information Emergency Recovery Procedure If power or network connection is lost during the upgrade the process fails and the product becomes unresponsive Flashing red Status indicator indicates a failed upgrade To recover the product follow the steps below The serial number is found on the product s label 1 In UNIX Linux type the following from the command line arp s IP address gt serial number temp ping 1 408 IP address gt In Windows type the following from a command DOS prompt this may require that you run the command prompt as an administrator arp s IP address serial number ping 1 408 t IP address gt 2
59. deo The video stream is always up to date even if some frames are dropped Multicasting provides the most efficient usage of bandwidth when there are large numbers of clients viewing simultaneously A multicast cannot however pass a network router unless the router is configured to allow this It is not possible to multicast over the Internet for example Note also that all multicast viewers count as one unicast viewer in the maximum total of 10 simultaneous connections AXIS Media Control negotiates with the Axis product to determine the transport protocol to use The order of priority listed in the AMC Control Panel can be changed and the options disabled to suit specific requirements Note H 264 is licensed technology The Axis product includes one H 264 viewing client license Installing additional unlicensed copies of the client is prohibited To purchase additional licenses contact your Axis reseller MJPEG This format uses standard JPEG still images for the video stream These images are then displayed and updated at a rate sufficient to create a stream that shows constantly updated motion The Motion JPEG stream uses considerable amounts of bandwidth but provides excellent image quality and access to every image contained in the stream The recommended method of accessing Motion JPEG live video from the Axis product is to use the AXIS Media Control in Internet Explorer in Windows AXIS Media Control AMC AXIS Medi
60. deo stream The image for example a company logo is used to provide extra information or to mask a part of the image Use a privacy mask to set up a dynamic mask which will always mask the specified part of monitored area For more information about privacy masks see Privacy Mask on page 30 To use an overlay image the image must first be uploaded to the Axis product The uploaded image should be a Windows 24 bit BMP image with maximum 250 colors The image width and height in pixels must be exactly divisible by 4 and cannot be larger than the maximum image resolution If combining text and image overlays take into consideration that the text overlay occupies 16 or 32 pixels in height depending on the resolution and has the same width as the video image To automatically scale the image to the resolution used by the Axis product select the option Scale with resolution from the Transparency Settings page which is displayed when uploading in the image To upload an overlay image 28 AXIS Q1615 Network Camera Video and Audio 1 Go to Video amp Audio Overlay Image 2 Click Browse and browse to the file 3 Click Upload 4 The Transparency Settings page is now displayed To make a color in the overlay image transparent select Use transparency and enter the RGB hexadecimal value for the color Example To make white transparent enter FFFFFF For more examples of hexadecimal values see the online help O To s
61. dia Control AMC must be used To add an exclude area click Add The default exclude area is a rectangle placed in the center of the image Use the mouse to move reshape and resize the area so that it covers the desired part of the image The default square can be changed to a polygon with up to 20 points corners To move the exclude area place the mouse pointer inside the area When the pointer becomes a cross drag the area to the new position e To add a new point click on the exclude area border Drag the point to the desired position To remove a point right click on the point To move a point drag the point to the new position e To select an exclude area click on the border To remove an exclude area select the area and then click Remove To highlight the exclude areas click on the icon Visual Confirmation Visual confirmation is used to validate that the settings are correct that is that all objects that should be detected are detected Note To use visual confirmation Internet Explorer and AXIS Media Control AMC must be used When visual confirmation is enabled all moving objects found by the application will be encircled and followed by polygons A red polygon indicates that the object is found and is detected as a moving object A green polygon indicates that the object is found but is ignored because it is not in the include area or because of one of the ignore filters To enable visual confirmati
62. dio clip Status LED 75 AXIS Q1615 Network Camera Technical Specifications Function group Item Specifications WDR mode PTZ preset guard tour Video access from Camera live view web browser Video recording to file ASF Customizable HTML pages Windows Vista XP Windows 7 and Server 2008 DirectX 9c or higher For other operating systems and browers see www axis com techsup Built in aids in Focus assistant levelling assistant remote back focus pixel counter software General Casing Camera Metal zinc Tools Torx screwdriver T20 Memory 512 MB RAM 256 MB Flash Battery backed up real time clock Power 8 28 V DC max 7 3 W Power over Ethernet IEEE 802 3af 802 3at Type 1 Class 3 max 7 0 W Typical power consumption 3 7 W Connectors RJ45 10BASE T 100BASE TX PoE RS485 422 DC input Terminal block for two configurable inputs outputs 12 V DC output max load 50 mA 3 5 mm jack for mic in max 80 mVpp or line mono input max 6 2 Vpp 3 5 mm jack for line mono output max 2 8 Vpp to active speaker or other line inputs Edge storage SD SDHC SDXC UHS I memory card slot card not included Memory card up to 64 GB Support for recording to network share Network Attached Storage or file server Operating 0 C to 55 C 32 F to 131 F conditions Humidity 10 85 RH non condensing Approvals EN 55022 Class B EN 61000 3 2 EN 61000 3 3 EN 55024 EN 61000 6 1 EN 6
63. dio encoding format 31 AXIS Q1615 Network Camera Video and Audio e AAC requires a license for both encoding and decoding AAC is the least complicated and most widely used codec If achieving the best possible audio quality is a priority AAC is the recommended codec to use An AAC license is included in the Axis product e G711 is an unlicensed standard codec that is useful when integrating audio into a VoIP system e G726 is an unlicensed speech codec that is most commonly used within the security industry Note If recording audio to edge storage such as an SD card or network share use AAC encoding The Sample rate defines the number of times per second the sound is sampled A higher sample rate will provide better audio quality but also requires a greater bandwidth Set the required Bit rate depending on the selected encoding A higher bit rate will give better audio quality A lower bit rate may have latency or delay but will require less bandwidth For more information about these settings please see the online help Q Audio Output An external speaker can be connected to the Audio out connector a built in amplifier is required for this The output can be connected to another amplifier with speakers A stereo connector must be used for the audio out Configure the audio output settings under Video amp Audio gt Audio Settings Output gain Control the volume of the line audio output If the sound is too low cho
64. e ones at the location where the filter is placed 4 Click Save to apply the filter 5 Use visual confirmation to verify the settings 6 Ifthe result is not satisfactory increase the filter size in small steps The filter size can also be set by entering a value between 10 and 50 in the field The value corresponds to the distance from the center of the cross to one of the arrowheads The value 100 implies that an object must travel from its initial point to one third of the image width or height before being detected The value 50 implies half that distance that is the object must travel a distance of one sixth of the image width or height before being detected 43 AXIS Q1615 Network Camera AXIS Video Motion Detection Short Lived Object Ignore Filter The short lived object filter is used to avoid detecting objects that only appear for a short period of time such as light beams from a passing car and quickly moving shadows Use the filter if such objects cause a lot of false detections When the short lived object filter is enabled and the application finds a moving object the object will not be reported as detected red polygon in visual confirmation until the set time as passed The alarm sent by the application will be sent when the object is detected If the alarm is used to start a recording configure the pre trigger time so that the recording also includes the time the object moved in the scene before being detected To
65. e date and time settings in the Axis product should be synchronized with an NTP server See Date amp Time on page 57 56 AXIS Q1615 Network Camera System Options Certificates Certificates are used to authenticate devices on a network Typical applications include encrypted web browsing HTTPS network protection via IEEE 802 1X and secure upload of images and notification messages for example via email Two types of certificates can be used with the Axis product Server Client certificates To authenticate the Axis product CA certificates To authenticate peer certificates for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802 1X protected network Note Installed certificates except preinstalled CA certificates will be deleted if the product is reset to factory default Preinstalled CA certificates that have been deleted will be reinstalled A Server Client certificate can be self signed or issued by a Certificate Authority CA A self signed certificate offers limited protection and can be used before a CA issued certificate has been obtained To install a self signed certificate 1 Go to Setup System Options Security Certificates 2 Click Create self signed certificate and provide the requested information To create and install a CA signed certificate 1 Create a self signed certificate as described above 2 Go to Setup gt System Options gt Securit
66. ea The include area is the area in which moving objects will be detected Objects moving outside the include area will be ignored The object will be detected also if only a part of the object is inside the include area Note To modify the include area Internet Explorer and AXIS Media Control AMC must be used 41 AXIS Q1615 Network Camera AXIS Video Motion Detection 4 The default include area is a square that covers the whole image Click on the icon to highlight the area Use the mouse to reshape and resize the area so that it only covers the part of the image in which moving objects should be detected The default square can be changed to a polygon with up to 20 points corners To add a new point click on the include area border Drag the point to the desired position To remove a point right click on the point To move a point drag the point to the new position To move the entire include area place the mouse pointer inside the area When the pointer becomes a cross drag the area to the new position e To select the include area click on the border To reset the include area to its default size click Reset Exclude Area An exclude area is an area in which moving objects will be ignored Use exclude areas if there are areas inside the include area that trigger a lot of unwanted detected objects Up to 10 exclude areas can be used Note To add and modify exclude areas Internet Explorer and AXIS Me
67. ed network cable STP may be appropriate or required All cables connecting the product to the network and that are routed outdoors or in demanding electrical environments shall be intended for their specific use Make sure that the network devices are installed in accordance with the manufacturer s instructions For information about regulatory requirements see Electromagnetic Compatibility EMC on page 2 1 0 Connector Use with external devices in combination with for example tampering alarms motion detection event triggering time lapse recording and alarm notifications In addition to the O V DC reference point and power DC output the 1 0 connector provides the interface to e Digital output For connecting external devices such as relays and LEDs Connected devices can be activated by the VAPIX Application Programming Interface output buttons on the Live View page or by an Action Rule The output will show as active shown under System Options Ports amp Devices if the alarm device is activated e Digital input An alarm input for connecting devices that can toggle between an open and closed circuit for example PIRs door window contacts glass break detectors etc When a signal is received the state changes and the input becomes active shown under System Options gt Ports amp Devices Power Connector 2 pin terminal block for power input Use a Safety Extra Low Voltage SELV compliant limited power source LPS wit
68. ements for immunity according o EN 61000 6 1 residential commercial and light industrial environments This product fulfills the requirements for immunity according to EN 61000 6 2 industrial environments This product fulfills the requirements for immunity according to EN 55024 office and commercial environments Australia New Zealand This digital equipment fulfills the requirements for RF emission according to the Class B limit of AS NZS CISPR 22 The product shall be connected using a shielded network cable STP that is properly grounded Japan CORER 77ABI BSix RECS CORER R ERR CRATSCCZBNWELTWNETM TOREN z2742z r LErars amp tifWimEUcs amp eRHeaner c sx ERSA toeo BUESSEICO T IELURMWRUELTREW AEn Z J RAV R7 247 7 M GIPERRUCREULCEKTIZ amp v KE VIERELT lt EL Korea 0 71712 7E S Bi MATHS 7A FE SOA AF Ste WS SACE ot SE RAAH ASE SL CH 486 YALE STP shielded twisted pair AlOISS AtS of OF NES AZ SAIS Safety This product complies with IEC EN UL 60950 1 Safety of Information Technology Equipment If its connecting cables are routed outdoors the product shall be grounded either through a shielded network cable STP or other appropriate method The power supply used with this product shall fulfill the requirements for Safety Extra Low Voltage SELV and Limited Power Source LPS according to IEC EN UL 60950 1 Battery Low battery power affects the operation of the RTC causing it to reset at ev
69. en configured Set Power Line Frequency Power line frequency is set the first time the Axis product is accessed and can only be changed from Plain Config see page 69 or by resetting the product to factory default Select the power line frequency 50 Hz or 60 Hz used at the location of the Axis product Selecting the wrong frequency may cause image flicker if the product is used in fluorescent light environments Note Power line frequency varies depending on geographic region The Americas usually use 60 Hz whereas most other parts of the world use 50 Hz Local variations could apply Always check with the local authorities PTZ Mode PTZ mode is set the first time the Axis product is accessed and can only be changed by resetting the product to factory default Digital PTZ is the default mode and should be used when a pan tilt motor is not used If the camera is mounted to a pan tilt motor select Uploadable PTZ driver For information about how to upload a PTZ driver see Install PTZ Driver on page 36 Configure Capture Mode Capture mode defines the maximum resolution and maximum frame rate available in the Axis product The capture mode setting also affects the camera s angle of view Select the desired capture mode from the drop down list and click OK See also Capture Mode on page 24 12 AXIS Q1615 Network Camera Access the Product The Live View Page The controls and layout of the Live View page may have been cust
70. enable the filter 1 Select the Short lived objects option 2 Enter the number of seconds in the field The number of seconds is the minimum time that must pass before the object is detected Start with a small number 3 Click Save to apply the filter 4 Use visual confirmation to verify the settings 5 If the result is not satisfactory increase the filter size in small steps Small Object Ignore Filter The small object filter is used to avoid detecting objects that are too small For example if only moving cars should be detected the small object filter can be used to avoid detecting people and animals If using the small object filter take into consideration that an object far from the camera appears smaller than an object close to the camera If the filter is set to ignore objects the size of a person people that are close to be camera can still be detected because they are larger than the filter size To enable the filter 1 Select the Small objects option 2 Click on the a icon to show the filter size in the image 3 Use the mouse to adjust the filter size Start with a small size Moving objects that fit inside the rectangle will be ignored The filter displayed in the image can be moved to make it easier to compare the filter size with the size of objects in the image Note that the filter will be applied to all objects in the image also to objects that are not located at the position of the displayed filter 4 Cl
71. ered again during the post trigger time the recording time will be extended with another post trigger time period For more information see the online help Q 46 AXIS Q1615 Network Camera Events Triggers Available action rule triggers and conditions include Applications Use installed applications to trigger the rule See Applications on page 39 Detectors Hardware VMD3 Trigger the rule when AXIS Video Motion Detection detects a moving object See AXIS Video Motion Detection Audio Detection Trigger the rule when audio is detected See Audio Detection on page 37 Day Night Mode Trigger the rule when the product switches between day mode IR cut filter on and night mode IR cut filter off This can for example be used to control an external infrared IR light connected to an output port Live Stream Accessed Trigger the rule when any stream is accessed and during edge storage playback This can for example be used to send notifications Shock Detection Trigger the rule when the Axis product detects it has been tilted or hit See Shock Detection on page 37 Tampering Trigger the rule when tampering is detected See Camera Tampering on page 37 Network Trigger the rule if network connection is lost or restored This can for example be used to start recording to the SD card Temperature Trigger the rule if the temperature falls outside or inside the operating range of the product This can for ex
72. ery power up When the battery needs replacing a log message will appear in the product s server report For more information about the server report see the product s setup pages or contact Axis support The battery should not be replaced unless required but if the battery does need replacing contact Axis support at www axis com techsup for assistance Risk of explosion if the battery is incorrectly replaced Replace only with an identical battery or a battery which is recommended by Axis Dispose of used batteries according to local regulations or the battery manufacturer s instructions Disposal and Recycling When this product has reached the end of its useful life dispose of it according to local laws and regulations For information about your nearest designated collection point contact your local authority responsible for waste disposal In accordance with local legislation penalties may be applicable for incorrect disposal of this waste Europe mmm his symbol means that the product shall not be disposed of together with household or commercial waste Directive 2012 19 EU on waste electrical and electronic equipment WEEE is applicable in the European Union member states To prevent potential harm to human health and the environment the product must be disposed of in an approved and environmentally safe recycling process For information about your nearest designated collection point contact your local authority res
73. etwork share if there is movement in the camera s field of view Set up motion detection and add a network share 1 Go to Applications to start and configure AXIS Video Motion Detection 3 See AXIS Video Motion Detection 2 Go to System Options Storage and set up the network share See page 65 Set up the action rule 1 Go to Events gt Action Rules and click Add 2 Select Enable rule and enter a descriptive name for the rule 3 Select Applications from the Trigger drop down list and then select VMD3 4 Optionally select a Schedule and Additional conditions See below 5 Under Actions select Record Video from the Type drop down list 6 Select a Stream profile and configure the Duration settings as described below 7 Select Network Share from the Storage drop down list To use more than one trigger for the action rule select Additional conditions and click Add to add additional triggers When using additional conditions all conditions must be met to trigger the action To prevent an action from being triggered repeatedly a Wait at least time can be set Enter the time in hours minutes and seconds during which the trigger should be ignored before the action rule can be activated again The recording Duration of some actions can be set to include time immediately before and after the event Select Pre trigger time and or Post trigger time and enter the number of seconds When While the rule is active is enabled and the action is trigg
74. fields and click Apply Image The default image settings can be configured under Video amp Audio Video Stream Select the Image tab The following settings are available Resolution Select the default resolution e Compression The compression level affects the image quality bandwidth and file size of saved images the lower the compression the higher the image quality with higher bandwidth requirements and larger file sizes 21 AXIS Q1615 Network Camera Video and Audio Mirror image If required the image can be mirrored e Rotate image If required the image can be rotated e Maximum frame rate To avoid bandwidth problems the frame rate allowed to each viewer can be Limited to a fixed amount Alternatively the frame rate can be set as Unlimited which means the Axis product always delivers the highest frame rate possible under the current conditions Overlay settings See Overlay on page 28 Click Save to apply the new settings H 264 H 264 also known as MPEG 4 Part 10 AVC is a video compression standard that provides high quality video streams at low bit rates An H 264 video stream consists of different types of frames such as l frames and P frames An l frame is a complete image whereas P frames only contain the differences from previous frames The H 264 stream settings can be configured from the Video amp Audio Video Stream page Select the H 264 tab The settings defined in this page will apply
75. g LED lights if the product has started or stopped to record to the storage device Note that this trigger can be used only for edge storage recording status 47 AXIS Q1615 Network Camera Events System Ready Trigger the rule when the product has been started and all services are running This can for example be used to send a notification when the product restarts Time Recurrence Trigger the rule periodically See Set Up Recurrences on page 50 This can for example be used to upload an image every 5 minutes Use Schedule Trigger the rule according to the selected schedule See Create Schedules on page 50 Actions Available actions include Day Night Vision Mode Set day mode IR cut filter on or night mode IR cut filter off Output Port Activate an I O port to control an external device Overlay Text Display an overlay text See Use Overlay Text in an Action Rule on page 29 Play Audio Clip See Audio Clips on page 32 PTZ Control Preset Position Go to a preset position Guard Tour Start a guard tour See Guard Tour on page 35 Record Video Record video and audio to a selected storage To record audio use AAC audio encoding and make sure that audio is enabled in the selected stream profile Send Images Send images to a recipient Send Notification Send a notification message to a recipient Send SNMP Trap Send an SNMP trap message to the operator Make sure that SNMP is enabled and
76. g installation of the Axis product Use a view area to crop out a specific part of the full view Overlay Overlays are used to provide extra information such as forensic video analysis or during product installation and configuration Overlays are superimposed over the video stream An overlay text can display the current date and time or a text string When using a text string modifiers can be used to display information such as the current bit rate or the current frame rate For information about available modifiers see File Naming amp Date Time Formats in the online help Q It is also possible to display text when an action rule is triggered see Use Overlay Text in an Action Rule Note To enable overlays 1 Go to Video amp Audio Video Stream and select the Image tab 2 To include an overlay image select Include overlay image at the coordinates The overlay image must first be uploaded to the Axis product see Overlay Image 3 To include date and time select Include date and Include time 4 To include a text string select Include text and enter the text in the field Modifiers can be used see File Naming amp Date Time Formats in the online help Q 5 Define text overlay characteristics in the relevant fields 6 Click Save To modify the date and time format go to System Options gt Date amp Time See Date amp Time on page 57 Overlay Image An overlay image is a static image superimposed over the vi
77. h bit rate limit to enable the full potential of Axis Zipstream Technology MJPEG Sometimes the image size is large due to low light or complex scenery Adjusting the maximum frame size helps to control the bandwidth and storage used by the Motion JPEG video stream in these situations Setting the frame size to the Default setting provides consistently good image quality at the expense of increased bandwidth and storage usage in low light Limiting the frame size optimizes bandwidth and storage usage but may give poor image quality To prevent increased bandwidth and storage usage the maximum frame size should be set to an optimal value Stream Profiles A stream profile is a set of predefined stream settings including resolution compression frame rate and overlay settings Stream profiles can be used e When setting up recording using action rules See Events on page 46 e When setting up continuous recording See Continuous Recording on page 53 e nthe Live View page select the stream profile from the Stream profile drop down list For quick setup use one of the predefined stream profiles Each predefined profile has a descriptive name indicating its purpose If required the predefined stream profiles can be modified and new customized stream profiles can be created To create a new profile or modify an existing profile go to Setup gt Video amp Audio gt Stream Profiles To select a default stream profile for the Live View p
78. h either a rated output power limited to 100 W or a rated output current limited to 5 A Audio Connector The Axis product has the following audio connectors e Audio in pink 3 5 mm input for a mono microphone or a line in mono signal Audio out green 3 5 mm output for audio line level that can be connected to a public address PA system or an active speaker with a built in amplifier A stereo connector must be used for audio out RS485 RS422 Connector Two terminal blocks for RS485 RS422 serial interface used to control auxiliary equipment such as pan tilt devices SD Card Slot Risk of damage to SD card Do not use sharp tools or excessive force when inserting or removing the SD card Risk of data loss To prevent data corruption the SD card should be unmounted before removal To unmount go to Setup gt System Options Storage SD Card and click Unmount This product supports microSD microSDHC microSDXC cards not included For SD card recommendations see www axis com Control Button For location of the control button see Hardware Overview on page 6 The control button is used for e Resetting the product to factory default settings See page 69 AXIS Q1615 Network Camera Hardware Overview e Connecting to an AXIS Video Hosting System service See page 59 To connect press and hold the button for about 3 seconds until the Status LED flashes green e Connecting to AXIS Internet Dynamic DNS Serv
79. hange the passphrase without reformatting the card Open Storage Management click Encrypt and enter the old and new passphrases The passphrase can only be changed when the card is mounted Ongoing recordings will not be affected if the passphrase is changed To disable encryption unmount the SD card and follow the steps above but clear the Enable SD card encryption option The card must be formatted and mounted when encryption has been disabled Network Share Network share allows you to add network storage such as a NAS network attached storage The NAS shall be dedicated for recordings and data from the Axis products connected to the network For information about reference NAS devices go to www axis com se sv products axis camera companion support and documentation Note For NAS recommendations see www axis com To add a network share 1 Go to System Options Storage 2 Click Network Share 3 Enter the IP address DNS or Bonjour name to the host server in the Host field 4 Enter the name of the share in the Share field Sub folders cannot be used 5 f required select The share requires login and enter the user name and password 6 Click Connect To clear all recordings and data from the Axis product s folder on the designated share click Clear under Storage Tools To avoid filling the share it is recommended to remove recordings continuously Under Recording Settings select Remove recordings older than and select the numbe
80. ice See page 59 To connect press and hold the button for about 3 seconds Function Button The function button has multiple functions e Levelling assistant This function helps to ensure the camera is level Press the button for about 3 seconds to start the levelling assistant and press again to stop the leveling assistant The status LED and buzzer signal assist levelling of the camera see Status LED Behavior and Buzzer Signal for Levelling Assistant on page 9 The camera is level when the buzzer beeps continuously Focus assistant This function is used for enabling the Focus Assistant To enable the focus assistant press and very quickly release the button Press again to stop the focus assistant For more information see the Installation Guide LED Indicators Note The Status LED can be configured to be unlit during normal operation To configure go to Setup System Options Ports amp Devices gt LED See the online help for more information The Status LED can be configured to flash while an event is active The Status LED can be configured to flash for identifying the unit Go to Setup gt System Options gt Maintenance Status LED Indication Green Steady green for normal operation Amber Steady during startup and when restoring settings Note The Network LED can be disabled so that it does not flash when there is network traffic To configure go to Setup System Options gt Ports a
81. ick Save to apply the filter 5 Use visual confirmation to verify the settings 6 Ifthe result is not satisfactory increase the filter size in small steps The filter size can also be set by entering the width and height in the fields The width and height are the maximum width and maximum height of the objects to ignore and are measured in percent of the image width and height Values between 5 and 100 can be used Using the Application in an Action Rule The following example shows how to configure the Axis product to record video when AXIS Video Motion Detection 3 detects motion 1 Insert an SD card in the Axis product or go to Setup System Options Storage in the Axis product s webpages and configure the product to use a network share 2 Optionally go to Setup gt Video amp Audio gt Stream Profiles and create a stream profile to use for recording 3 Go to Setup gt Events gt Action Rules and click Add to create a new action rule 44 AXIS Q1615 Network Camera AXIS Video Motion Detection 4 From the Trigger drop down list select Applications and then select VMD 3 5 Configure other settings as required For example to only record video during certain time periods select a Schedule 6 Under Actions select Record Video from the Type drop down list 7 Select the stream profile and storage device to use and configure the pre and post trigger times 8 Make sure that the rule is enabled and then click OK
82. ility and fitness for a particular purpose Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing performance or use of this material This product is only to be used for its intended purpose Intellectual Property Rights Axis AB has intellectual property rights relating to technology embodied in the product described in this document In particular and without limitation these intellectual property rights may include one or more of the patents listed at www axis com patent htm and one or more additional patents or pending patent applications in the US and other countries This product contains licensed third party software See the menu item About in the product s user interface for more information This product contains source code copyright Apple Computer Inc under the terms of Apple Public Source License 2 0 see www opensource apple com apsi The source code is available from https developer apple com bonjour Equipment Modifications This equipment must be installed and used in strict accordance with the instructions given in the user documentation This equipment contains no user serviceable components Unauthorized equipment changes or modifications will invalidate all applicable regulatory certifications and approvals Trademark Acknowledgments AXIS COMMUNICATIONS AXIS ETRAX ARTPEC and VAPIX are registered trademarks or trademark appli
83. ings select Autoformat to 4 Click OK to save settings An SD card inserted into the product can be manually formatted to one of the supported file systems To manually format the SD card follow these steps 1 Insert the SD card in the SD card slot 2 Open the Axis product s webpages and go to Setup System Options Storage 3 Click SD Card 4 Click Format and select the desired file system 5 Click OK to start formatting the card Encrypt SD Card Data To prevent unauthorized individuals and systems to access recorded video the SD card content can be encrypted Encryption can only be enabled when the card is unmounted After enabling encryption the SD card must be formatted so that no unencrypted data remain on the card The card must also be mounted before it can be used 64 AXIS Q1615 Network Camera System Options Note If autoformat is enabled the card will be formatted and mounted automatically when encryption is enabled The format and mount steps below should then be skipped To encrypt the SD card content 1 Open the Axis product s webpages and go to Setup gt System Options gt Storage 2 Click SD Card to open Storage Management 3 If the SD card is mounted click Unmount to unmount the card 4 Click Encrypt 5 Select Enable SD card encryption and enter a passphrase 6 Backin Storage Management click Format to format the SD card 7 Click Mount to mount the SD card It is possible to c
84. is lens an error message will appear below the iris configuration type in the Camera Settings page For custom DC Iris lenses select Generic DC Iris option There is no need to restart the product after changing the lens However the product must be restarted if you are interchanging between a P iris DC Iris or fixed manual iris lens In order to set the focus and position the lens the product must be connected to the network 10 AXIS Q1615 Network Camera Access the Product Access the Product To install the Axis product see the Installation Guide supplied with the product The product can be used with most operating systems and browsers The recommended browsers are e Internet Explorer with Windows e Safari with OS X ChromelM or Firefox with other operating systems See Technical Specifications on page 74 To view streaming video in Internet Explorer allow installation of AXIS Media Control AMC when prompted The Axis product includes one 1 H 264 decoder license for viewing video streams and one 1 AAC audio license The licenses are automatically installed with AMC The administrator can disable the installation of the decoders to prevent installation of unlicensed copies Note e QuickTime is also supported for viewing H 264 streams and for audio Access from a Browser 1 Start a web browser 2 Enter the IP address or host name of the Axis product in the browser s Location Address field To access the
85. is used Use the Iris adjustment slider to set the preferred F value The scale represents the amount the iris is open If set to O the iris is opened as much as possible If set to 100 the iris is closed as much as possible The actual F value is shown below the slider If automatic iris adjustment is enabled the iris will stay at this position as long as light conditions are favorable If light conditions change the iris will adjust itself to the best iris settings If automatic iris adjustment is disabled the iris will lock on the set position regardless of light conditions Day Night The IR cut filter prevents infrared IR light from reaching the image sensor In poor lighting conditions for example at night or when using an external IR lamp set the IR cut filter to Off This increases light sensitivity and allows the product to see infrared light The image is shown in black and white when the IR cut filter is off If using automatic Exposure control set the IR cut filter to Auto to automatically switch between On and Off according to the lighting conditions The Day Night shift level bar helps determine when the camera will shift from day mode to night mode Normally the camera automatically changes mode from day to night when very dark level 100 in the slider By setting Day Night shift level to a lower value the camera will change to night mode earlier Image Settings Noise reduction Set to On to enable noise reduction N
86. l 3 Operator Same as administrator but with lower priority 4 Guard Tour A guard tour see page 35 has PTZ control for an indefinite period of time It may be overridden by an operator event or administrator The guard tour will resume when higher priority groups leave the queue 5 Viewer Multiple viewers must wait for their turn The viewer has 60 seconds PTZ control before control is passed on to the next viewer in queue 36 AXIS Q1615 Network Camera Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned or when the lens is covered spray painted or severely defocused To send an alarm for example an email an action rule must be set up To configure tampering detection 1 Go to Detectors Camera Tampering 2 Set the Minimum duration that is the time that must elapse before an alarm is generated Increase time to prevent false alarms for known conditions that affect the image 3 Select Alarm for dark images if an alarm should be generated if lights are dimmed or turned off or if the lens is sprayed covered or rendered severely out of focus 4 Click Save To configure the product to send an alarm when tampering occurs 1 Go to Events Action Rules 2 Click Add to set up a new action rule 3 Enter a Name for the action rule 4 Under Condition select Detectors from the Trigger list 5 Select Tampering from the list of detectors
87. le PTZ The address of the connected device appears against Device ID Choose the Device type from the drop down list To find which device type to use consult the documentation supplied by the PTZ driver To complete the installation go to System Options Ports amp Devices COM Port and verify the settings Control Queue Note The administrator can enable and disable PTZ controls for selected users To identify different users in the viewer group cookies must be enabled on the client The Control queue polltime is measured in seconds For more information see the online help Q The administrator can set up a queue for PTZ controllers from PTZ Control Queue Once set up the PTZ Control Queue buttons appear in the Live View page offering one viewer exclusive control for a limited period of time Other users will be placed in queue A user who belongs to a group see Users on page 55 with a higher PTZ priority can go before other users in the queue and take control of the product The order of priority is as follows 1 Administrator An administrator takes over PTZ control regardless of who is first in queue The administrator will be removed from the queue 60 seconds after the last PTZ control command 2 Event The Axis product can be configured to go to a preset position when triggered by an alarm see Events on page 46 The event will immediately be placed first in the queue except when an administrator is in contro
88. low ActiveX controls Also make sure that AXIS Media Control is installed on your computer Check that the relevant H 264 connection methods and correct interface are enabled in the AMC Control Panel streaming tab See AXIS Media Control AMC on page 16 In the AMC Control Panel select the H 264 tab and click Set to default H 264 decoder Check that RTSP is enabled under System Options Network TCP IP Advanced Check if your router supports multicasting or if the router settings between the client and the product need to be configured The TTL Time To Live value may need to be increased Check with your network administrator that the multicast addresses used by the Axis product are valid for your network Check with your network administrator to see if there is a firewall preventing viewing Ensure that your graphics card is using the latest driver The latest drivers can usually be downloaded from the manufacturer s website Modify the settings for your graphics adapter Refer to the adapter s documentation for more information See Performance Considerations on page 78 Reduce the number of applications running on the client computer Limit the number of simultaneous viewers Check with the network administrator that there is enough bandwidth available Check in the AMC Control Panel H 264 tag that video processing is NOT set to Decode only key frames Lower the image resolution Set a Capture Mode that prio
89. mp Devices gt LED See the online help for more information Network LED Indication Green Steady for connection to a 100 Mbit s network Flashes for network activity Amber Steady for connection to a 10 Mbit s network Flashes for network activity Unlit No network connection Note The Power LED can be configured to be unlit during normal operation To configure go to Setup System Options Ports amp Devices LED See the online help for more information Power LED Indication Green Normal operation Amber Flashes green amber during firmware upgrade AXIS Q1615 Network Camera Hardware Overview Status LED Behavior for Focus Assistant Color Indication Green Focus Assistant is enabled The lens is optimally adjusted Amber The camera has been moved or an object has been placed in front of the lens Exit and restart the Focus Assistant The lens is less optimally adjusted Red The camera has been moved or an object has been placed in front of the lens Exit and restart the Focus Assistant The lens is poorly adjusted Buzzer Signal for Focus Assistant Buzzer Lens Fast interval Optimally adjusted Medium interval Less optimally adjusted Slow interval Poorly adjusted Status LED Behavior and Buzzer Signal for Levelling Assistant For information on the Function button used for levelling the camera see Connectors and Buttons Press
90. n an IP Address and Access the Video Stream on Axis Support web at www axis com techsup Note To open a command prompt in Windows open the Start menu and type cmd in the Run Search field To use the ARP command in Windows 8 Windows 7 Windows Vista right click the command prompt icon and select Run as administrator To open a command prompt in Mac OS X open the Terminal utility from Application gt Utilities AXIS Video Hosting System AVHS AVHS used in conjunction with an AVHS service provides easy and secure Internet access to live and recorded video accessible from any location For more information and help to find a local AVHS Service Provider go to www axis com hosting The AVHS settings are configured under System Options gt Network gt TCP IP gt Basic The possibility to connect to an AVHS service is enabled by default To disable clear the Enable AVHS box One click enabled Press and hold the product s control button see Hardware Overview on page 6 for about 3 seconds to connect to an AVHS service over the Internet Once registered Always will be enabled and the Axis product stays connected to the AVHS service If the product is not registered within 24 hours from when the button is pressed the product will disconnect from the AVHS service Always The Axis product will constantly attempt to connect to the AVHS service over the Internet Once registered the product will stay connected to the service This optio
91. n can be used when the product is already installed and it is not convenient to use the one click installation AXIS Internet Dynamic DNS Service AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product For more information see www axiscam net 59 AXIS Q1615 Network Camera System Options To register the Axis product with AXIS Internet Dynamic DNS Service go to System Options gt Network gt TCP IP gt Basic Under Services click the AXIS Internet Dynamic DNS Service Settings button requires access to the Internet The domain name currently registered at AXIS Internet Dynamic DNS service for the product can at any time be removed Note AXIS Internet Dynamic DNS Service requires IPv4 Advanced TCP IP Settings DNS Configuration DNS Domain Name Service provides the translation of host names to IP addresses The DNS settings are configured under System Options Network TCP IP Advanced Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server To make manual settings select Use the following DNS server address and specify the following Domain name Enter the domain s to search for the host name used by the Axis product Multiple domains can be separated by semicolons The host name is always the first part of a fully qualified domain name for example myserver is the host name in the fully qualified domain name myserver mycompany com where mycompany
92. n page 16 for more information The toolbar displays the following buttons Q The Play button connects to the Axis product and starts playing a media stream O The Stop button stops the media stream The Snapshot button takes a snapshot of the video image The location where the image is saved can be specified in the AMC Control Panel Click the View Full Screen button and the video image will fill the entire screen Press ESC Escape on the computer keyboard to cancel full screen view The Record button is used to record the current video stream on your computer The location where the recording is saved Q can be specified in the AMC Control Panel Enable this button from Live View Config Viewer Settings AMC Audio Controls AMC audio buttons control the speakers and microphone connected to the client computer The buttons are only visible when audio is enabled For information about how to configure audio see Set Up Audio on page 30 Q Speaker button Click to turn the speakers on or off Microphone button Click to mute or unmute the microphone In Simplex speaker only mode the Microphone and Talk buttons must both be active to send audio to the Axis product Click either button to stop audio transmission n Use the slider to control the volume of the speakers and the microphone Half duplex mode Q Q The Talk Listen button is used to switch between sending and receiving audio The button can be configured from the A
93. n the Ping command in a Command DOS window type ping and the IP address of the product Ifyou receive Reply from IP address gt bytes 32 time 10 this means that the IP address may already be in use by another device on the network Obtain a new IP address from the network administrator and reinstall the product e If you receive Request timed out this means that the IP address is available for use with the Axis product Check all cabling and reinstall the product The static IP address in the Axis product is used before the DHCP server sets a dynamic address This means that if the same default static IP address is also used by another device there may be problems accessing the product The product cannot be accessed from a browser Cannot log in The IP address has been changed by DHCP Certificate error when using IEEE 802 1X When HTTPS is enabled ensure that the correct protocol HTTP or HTTPS is used when attempting to log in You may need to manually type http or https in the browser s address field If the password for the user root is lost the product must be reset to the factory default settings See Reset to Factory Default Settings on page 69 IP addresses obtained from a DHCP server are dynamic and may change If the IP address has been changed use AXIS IP Utility or AXIS Camera Management to locate the product on the network Identify the product using its model or serial number or by the DNS name if
94. nd select the number of days or weeks To stop writing to the card and protect recordings from being removed select Lock under General Settings 63 AXIS Q1615 Network Camera System Options Mount and Unmount SD Card To prevent corruption of recordings the SD card should always be unmounted before it is ejected The SD card is automatically mounted when the card is inserted into the Axis product or when the product is started A manual mount is only required if the card has been unmounted and not ejected and re inserted To unmount the SD card 1 Open the Axis product s webpages and go to Setup System Options Storage 2 Click SD Card 3 Click Unmount 4 The card can now be removed Format SD Card Formatting the SD card will remove all data and recordings stored on the card The Axis product can be configured to automatically format SD cards that are inserted into the product If autoformat is enabled and an SD card is inserted the product will check if the SD card has the ext4 file system If the card has a different file system the card will automatically be formatted to ext4 Important If autoformat is enabled only use new or empty SD cards Any data stored on the card will be lost when the card is inserted into the Axis product To enable automatic formatting follow these steps 1 Open the Axis product s webpages and go to Setup gt System Options gt Storage 2 Click SD Card 3 Under General Sett
95. nformation Power LED Indication Green Normal operation Amber Flashes green amber during firmware upgrade Port Status The list on the System Options gt Ports amp Devices gt Port Status page shows the status of the product s input and output ports Accelerometer Tilt angle indicates the angle to which the camera s lens holder is tilted A 0 tilt is when the camera is pointing to the ground It s possible to have a tilt angle between O and 180 To tilt to 180 tilt to an angle of 90 rotate the lens holder and tilt to a further 90 Rotation angle indicates the angle to which the camera s lens holder is rotated The rotation range is between O to 360 The camera is considered to be in a level position when the rotation angle is 0 90 360 or 270 The leveling assistant that helps to level the camera is enabled by default To disable it de select the Enable leveling assistant option from System Options Ports amp Devices Accelerometer and click Save To refresh the page and view the saved setting click Reset Maintenance The Axis product provides several maintenance functions These are available under System Options Maintenance Click Restart to perform a correct restart if the Axis product is not behaving as expected This will not affect any of the current settings Note A restart clears all entries in the Server Report Click Restore to reset most settings to the factory default v
96. ngle of view 145 46 Day and night Automatically removable infrared cut filter Minimum HDTV 1080p 25 30 fps with WDR Forensic Capture Color 0 18 lux F1 3 B W 0 04 illumination lux F1 3 HDTV 1080p 50 60 fps Color 0 36 lux F1 3 B W 0 08 lux F1 3 Shutter time HDTV 1080p 25 30 50 60 fps 1 143000 s to 2 s WUXGA 1920x1200 25 30 fps 1 143000 s to 2 s Video Video H 264 MPEG 4 Part 10 AVC compression H 264 Baseline Main and High Profile Motion JPEG Resolutions WUXGA 1920x1200 25 30 fps no WDR 1920x1200 to 160x90 HDTV 1080p 25 30 fps WDR 1920x1080 to 160x90 HDTV 1080p 50 60 fps no WDR 1920x1080 to 160x90 Frame rate WUXGA 1920x1200 25 30 fps no WDR HDTV 1080p 25 30fps WDR 25 fps with power line frequency 50 Hz 30 fps with power line frequency 60 Hz HDTV 1080p 50 60 fps no WDR 50 fps with power line frequency 50 Hz 60 fps with power line frequency 60 Hz Video streaming Multiple individually configurable streams in H 264 and Motion JPEG Axis Zipstream Technology in H 264 Controllable frame rate and bandwidth VBR MBR H 264 Image settings Compression color brightness sharpness contrast defog white balance exposure control exposure zone fine tuning of behavior at low light local contrast day night shift level electronic image stabilization EIS barrel distortion correction WDR Forensic Capture Up to 120 dB depending on scene Text and image overlay Privacy mask Mir
97. ocus For most applications the adjustments on the Basic tab are sufficient If required additional adjustments can be made on the Advanced tab Before focusing always click Open iris to open the iris to its maximum This gives the smallest depth of field and thus best conditions for correct focusing Click Enable iris when finished focusing Basic Follow the on screen instructions on the Basic tab to adjust zoom and focus The pixel counter is used to determine the number of pixels in an area of the image for example to ensure that the image size fulfills specific requirements To position the pixel counter click on the text and drag the window to the desired position Note The back focus step 2 should only be reset if the camera has been focused previously Set focus as precisely as possible using the focus puller on the lens step 3 before starting the automatic fine tuning step 4 e f the camera is placed so that it is difficult to look at the image and move the pullers at the same time you can use the Focus Assistant to focus the camera for instructions see the Installation Guide supplied with the product Advanced The tools on this page can be used to find the optimal focus position Always open the iris before focusing and enable it when finished focusing Focus is measured in the part of the image covered by the Focus window Use the mouse to move and resize the window and then click Fine tune focus automatically If needed
98. oise reduction may increase the amount of motion blur View Area Note This feature is available only if digital PTZ was selected when configuring the product for the first time or after resetting to factory default A view area is a cropped part of the full view Each view area is treated as a video source in Live View and has its own video stream and PTZ settings When setting up a view area it is recommended that the video stream resolution is the same size as or smaller than the view area size Setting the video stream resolution larger than the view area size implies digitally scaled up video after sensor capture requiring more bandwidth without adding image information To enable go to Video amp Audio Camera Settings and select Enable View Areas To add a new view area 1 Go to Video amp Audio View Area 2 Click Add 3 The new view area appears under Selected view area Enter a descriptive name in the Name field 4 Select an Aspect ratio and a Video stream resolution 5 Anew view area covers the whole image Use the mouse to move and resize the view area 6 Select Enable PTZ to enable digital PTZ for the view area 27 AXIS Q1615 Network Camera Video and Audio 7 Click Save to save the settings To modify a view area select the view area in the list and modify the settings as required Click Save To remove a view area select the view area and click Remove Note The PTZ functionality is useful durin
99. omatically selected When the port is selected automatically it is displayed in this field To change this enter a new port number and click Save FTP The FTP server running in the Axis product enables upload of new firmware user applications etc The FTP server can be disabled under System Options Network TCP IP Advanced Note This FTP server has nothing to do with the product s ability to transfer images via FTP to other locations and servers RTSP The RTSP server running in the Axis product allows a connecting client to start an H 264 stream The RTSP port number can be changed under System Options gt Network gt TCP IP gt Advanced The default port is 554 Note H 264 video streams will not be available if the RTSP server is disabled 61 AXIS Q1615 Network Camera System Options SOCKS SOCKS is a networking proxy protocol The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server This functionality is useful if the Axis product is located on a local network behind a firewall and notifications uploads alarms etc need to be sent to a destination outside the local network for example the Internet SOCKS is configured under System Options Network SOCKS For more information see the online help Q QoS Quality of Service QoS Quality of Service guarantees a certain level of a specified resource to selected traffic on a network
100. omized to meet specific installation requirements and user preferences Consequently some of the examples and functions featured here may differ from those displayed in your own Live View page The following provides an overview of each available control Controls on the Live View Page View size 00 oc Stream profile Motion JPEG otio H 264 HDTV Quality Balanced Randwidth Output 1 Q Output 1 00 Trigger O0 Snapshot Defog Audio clip Manual Trigger Click the View size buttons to show the image in full size right button or to scale down the image to fit the browser window left button Click WDR on to enable WDR in intense backlight conditions Click WDR off to disable WDR in low light conditions for optimal exposure Select a stream profile for the Live View page from the Stream Profile drop down list For information about how to configure stream profiles see page 23 Click Pulse to activate the product s output port for a defined period of time For information about how to enable and configure output buttons see page 34 The output button name may differ depending on the name entered in the 1 0 Ports configuration Click the Active Inactive buttons to manually activate and inactive the product s output port For information about how to enable and configure output buttons see page 34 The Manual Trigger button is used to trigger an action rule from the Live Vie
101. on 1 Select the Enable visual confirmation option 2 Click Save 42 AXIS Q1615 Network Camera AXIS Video Motion Detection Note Visual confirmation is disabled after 15 minutes After modifying a setting click Save to apply the change The video stream will be restarted and it may take a few seconds before the change is applied Enabling visual confirmation may introduce video latency Ignore Filters If AXIS Video Motion Detection 3 detects too many unwanted objects start by modifying the include and exclude areas If still too many objects are detected use one or more of the ignore filters Supported ignore filters e Swaying objects Used to ignore objects that only move a short distance e Short lived objects Used to ignore objects that only appear in the image for a short period of time e Small objects Used to ignore small objects Ignore filters are applied to all moving objects found by the application and should be configured with care to ensure that no important objects are ignored Only use ignore filters if needed and use as few filters as possible Enable and configure one filter at a time and use visual confirmation to verify the settings before enabling another filter When configuring a filter start with a small filter size click Save and use visual confirmation to verify the settings If required increase the filter size in small steps until the number of unwanted objects is reduced Sw
102. on page 6 1 2 10 1 12 Mount or place the camera so that it cannot be moved Loosen the zoom puller by turning it counter clockwise Move the puller to set the zoom level Re tighten the zoom puller Set the camera to its extreme distant focus position by loosening the lock screw for the focus ring and turning the focus ring fully counter clockwise Press and quickly release the Function button When the Status LED flashes green the Focus Assistant is enabled If the Status LED flashes either red or amber before you are able to adjust the lens skip to step 7 to exit the Focus Assistant and repeat steps 3 7 See the notes above See Status LED Behavior for Focus Assistant on page 9 Gently turn the focus ring clockwise until it stops Turn the focus ring slowly counter clockwise until the status indicator flashes green or amber not red To exit the Focus Assistant press the Function button again The Focus Assistant is switched off automatically after 15 minutes Retighten the lock screw for the focus ring Open the Live View page in the web browser and check the quality of the image On the Focus page click Fine tune focus automatically and wait until automatic fine tuning is completed Click Enable iris If the button is inactive the iris is already enabled If needed make further adjustments under the Advanced tab See the online help for more information 20 AXIS Q1615 Network Camera Video and Audio
103. onfigured under System Options gt Network gt TCP IP gt Basic DHCP Dynamic Host Configuration Protocol allows network administrators to centrally manage and automate the assignment of IP addresses DHCP should only be enabled if using dynamic IP address notification or if the DHCP can update a DNS server It is then possible to access the Axis product by name host name If DHCP is enabled and the product cannot be accessed run AXIS IP Utility to search the network for connected Axis products or reset the product to the factory default settings see page 69 and then perform the installation again To use a static IP address check Use the following IP address and specify the IP address subnet mask and default router IPv6 Address Configuration If IPv6 IP version 6 is enabled the Axis product will receive an IP address according to the configuration in the network router To enable IPv6 go to System Options gt Network gt TCP IP gt Basic Other settings for IPv6 should be configured in the network router ARP Ping The product s IP address can be assigned using ARP and Ping For instructions see Assign IP Address Using ARP Ping on page 58 The ARP Ping service is enabled by default but is automatically disabled two minutes after the product is started or as soon as an IP address is assigned To re assign IP address using ARP Ping the product must be restarted to enable ARP Ping for an additional two minutes To disable
104. ons 2 Under Upload Application click Browse Locate the application file and click Upload Package 3 Install the license if applicable For instructions see the documentation provided by the application vendor 4 Start the application Go to page Applications select the application in the list of installed applications and click Start 5 Configure the application For instructions see the documentation provided by the application vendor Note Applications can be uploaded by product administrators Applications and licenses can be installed on multiple products at the same time using AXIS Camera Management version 3 10 and later To generate a log file for the application go to Applications Select the application and click Log Application Considerations If an application is upgraded application settings including the license will be removed The license must be reinstalled and the application reconfigured If the Axis product s firmware is upgraded uploaded applications and their settings will remain unchanged although this is not guaranteed by Axis Communications Note that the application must be supported by the new firmware For information about firmware upgrades see Upgrade the Firmware If the Axis product is restarted running applications will restart automatically If the Axis product is restored uploaded applications remain unchanged but must be restarted To start the application go to Setup Applications
105. ose a higher dB value If the sound is too high choose a lower dB value Audio Clips An audio clip is a sound file that can be played when events occur or directly from the Live View page The audio clip must first be uploaded to the Axis product or recorded by a microphone connected to the product To add download modify or remove audio clips go to Video amp Audio Audio Clips For more information see the online help To configure the Axis product to play audio clips when an event occurs an action rule must be set up For more information see Events on page 46 Note Audio clips cannot be used if the product s audio functionality is enabled The audio functionality is enabled on the Audio tab under Video amp Audio gt Video Stream 32 AXIS Q1615 Network Camera Configure the Live View Page Configure the Live View Page You can customize the Live View page and alter it to suit your requirements It is possible to define the following features of the Live View page Default From Live Stream Profile See page 23 Default Viewer for Browser See page 33 Viewer Settings See page 33 Action Buttons These are the buttons described in Controls on the Live View Page on page 13 User Defined Links See page 34 Output Buttons See page 34 Viewer for Browsers View Config Default Viewer select the default method for viewing video images in your browser The product attempts to show the video images
106. pgrade will not affect the language used However if you have uploaded a new language to the product and later upgrade the firmware it may happen that the translation no longer matches the product s web pages In this case upload an updated language file Alanguage already installed in the product will be replaced when a current or a later version of the language file is uploaded 54 AXIS Q1615 Network Camera System Options System Options Security Users User access control is enabled by default and can be configured under System Options Security Users An administrator can set up other users by giving them user names and passwords It is also possible to allow anonymous viewer login which means that anybody may access the Live View page The user list displays authorized users and user groups access levels Viewers have access to the Live View page Operators have access to all settings except creating and modifying PTZ presets creating and modifying PTZ control settings creating and modifying privacy mask settings uploading applications and language files any of the settings included in the System Options e Administrators have unrestricted access to all settings The administrator can add modify and remove other users Note Note that when the option Encrypted amp unencrypted is selected the webserver will encrypt the password This is the default option for a new unit or a unit reset to factor
107. ponsible for waste disposal Businesses should contact the product supplier for information about how to dispose of this product correctly This product complies with the requirements of Directive 2011 65 EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment RoHS China This product complies with the requirements of the legislative act Administration on the Control of Pollution Caused by Electronic Information Products ACPEIP Contact Information Axis Communications AB Emdalav gen 14 223 69 Lund Sweden Tel 46 46 272 18 00 Fax 46 46 13 61 30 www axis com Support Should you require any technical assistance please contact your Axis reseller If your questions cannot be answered immediately your reseller will forward your queries through the appropriate channels to ensure a rapid response If you are connected to the Internet you can download user documentation and software updates e find answers to resolved problems in the FAQ database Search by product category or phrase report problems to Axis support staff by logging in to your private support area chat with Axis support staff visit Axis Support at www axis com techsup Learn More Visit Axis learning center www axis com academy for useful trainings webinars tutorials and guides AXIS Q1615 Network Camera Table of Contents Hardware OVer VIEW seus middie ae emer imb mE ARE araa
108. provides balanced images in scenes when there is a considerable contrast between light and dark areas in the image The camera automatically handles the transition between such scenes and low light conditions In rare light conditions disabling WDR might give a better image Important Use WDR in combination with automatic exposure control Other exposure settings could give undesirable results 25 AXIS Q1615 Network Camera Video and Audio Exposure Settings Configure the exposure settings to suit the image quality requirements in relation to lighting frame rate and bandwidth considerations Exposure value Use the Exposure value slider to adjust the overall brightness of the image Exposure control This setting is used to adapt to the amount of light used Automatic is the default setting and can be used in most situations The shutter speed is automatically set to produce optimum image quality Flicker free 50 or 60 Hz is used to remove flicker which can be caused by fluorescent and other light sources The Hold current option locks the current exposure settings Enable Backlight compensation Enable this option if a bright spot of light for example a light bulb causes other areas in the image to appear too dark Exposure zones This setting determines which part of the image is used to calculate the exposure For most situations the Auto setting can be used For particular requirements select a predefined area Exposure p
109. r of days or weeks To stop writing to the share and protect recordings from being removed select Lock under Recording Settings 65 AXIS Q1615 Network Camera System Options Ports amp Devices 1 0 Ports The Axis product provides two configurable input and output ports for connection of external devices For information about how to connect external devices see Connectors on page 77 To configure the 1 0 ports go to System Options gt Ports amp Devices gt 1 0 Ports Each port can function as input or output e Input as Open circuit The input becomes active when the circuit is grounded by for example a REX device It remains inactive as long as its normal state equals its current status Input as Grounded circuit The input becomes active when the circuit is opened by for example a monitor e Output as Open circuit The output port is in a non conductive state when its current status is open circuit The current status of an output port can be changed by for example an action rule e Output as Grounded circuit The output port is in a conductive state when its current status is grounded circuit COM Port The Axis product has one RS 485 RS 422 serial port The port supports the following modes e Generic HTTP allows the Axis product to receive data and send commands via HTTP Pan Tilt Zoom is used to control a PTZ device The PTZ device requires a driver See nstall PTZ Driver for more information Drivers
110. riakqeRaw EE EEVEE e RU ek KENE REE RR RR aA ee 66 Maintenance i o EI gode REOR ERR Ren Rea RR UR e eg e Ros 67 SUPPONE ER A ee amd EE E 68 AVANCE MR cM 68 Reset to Factory Default Settings sis a es a m da XO RR ara ons 69 Troubleshooting 222i ea RR stenu ranne SERRE ERE 70 Check the Firmware is sre eet tk adou ren ER e Ree oe 70 Upgrade the Firmware 0 70 Symptoms Possible Causes and Remedial Actions 7 Technical Specifications messenger 74 CONN CIONS AR in du araar AA Raa TRO k 77 Performance Considerations 78 AXIS Q1615 Network Camera Hardware Overview Hardware Overview Status LED indicator Zoom puller Lock screw for focus ring Focus ring 1 0 connector Iris connector Power connector Power LED indicator Network LED indicator 10 RS485 RS422 connector 11 Network connector PoE 12 Control button 1 13 Function button 2 14 microSD Card slot 15 Audio in 16 Audio out Not used for powering of AXIS Q1615 E AXIS Q1615 E is powered by PoE M O9 Om amp ND Connectors and Buttons For technical specifications see page 74 AXIS Q1615 Network Camera Hardware Overview Network Connector RJ45 Ethernet connector with Power over Ethernet PoE Due to local regulations or the environmental and electrical conditions in which the product is to be used a shield
111. riority When Motion is prioritized and maximum Shutter time is set to a small value motion blur in the image is minimized This can be useful for recognition of moving objects such as people and vehicles However prioritizing motion may cause an increase in image noise especially in low light situations When Low noise is prioritized and Gain is set to a small value image noise is minimized The file size is reduced which can be useful if storage space or bandwidth is limited However prioritizing low noise may result in a very dark image especially in low light situations Shutter amp Gain The shutter and gain settings affect the amount of motion blur and noise in the image To adapt to different lighting available storage space and bandwidth it is often necessary to prioritize either low motion blur or low noise The Axis product allows using different prioritization in normal light and in low light Shutter speed is related to the amount of time the shutter is opened and is measured in seconds s A slow shutter speed allows more light to reach the sensor and can help produce a brighter image in low light situations On the other hand a slow shutter Speed can cause moving objects to appear blurry Set Shutter to e Auto to set the shutter speed automatically If required use Max shutter to limit the shutter speed to prevent the frame rate from being reduced e Fixed to use a fixed shutter speed Gain measured in decibel dB i
112. ritizes frame rate Changing the capture mode to prioritize frame rate will lower the maximum resolution See Capture Mode on page 24 The maximum frames per second is dependent on the utility frequency 60 50 Hz of the Axis product See Technical Specifications on page 74 Status and Network indicator LEDs are flashing red rapidly Hardware failure Product does not start up Contact your Axis reseller Product does not start up If the product does not start up keep the network cable connected and re insert the power cable to the midspan Video and image problems general Image unsatisfactory Check the video stream and camera settings under Setup gt Video amp Audio gt Video Stream and Setup Video amp Audio Camera Settings 72 AXIS Q1615 Network Camera Troubleshooting No audio Incorrect setup Poor audio quality Stuttering Unsynchronized audio and video using H 264 Distorted audio Feedback loops Check the sound card in the computer Ensure that mute is not selected and that the volume settings are correct Check that Enable audio support is selected under Setup System Options Security Audio Support Check that the correct Audio Input source is selected under Setup Video amp Audio Audio Settings Reduce the number of listeners and viewers Decrease image resolution and compression Synchronize the product s date and time settings with an NTP server Go to
113. rom the Live View page This button is available when using the AMC viewer The recordings are saved to the location specified in the AMC Control Panel See AXIS Media Control AMC on page 16 33 AXIS Q1615 Network Camera Configure the Live View Page User Defined Links To display user defined links in the Live View page select the Show custom link option give the link a name and then enter the URL to link to When defining a web link do not remove the http from the URL address Custom links can be used to run scripts or activate external devices connected to the product or they can link to a web page Custom links defined as cgi links will run the script in the background in a hidden frame Defining the link as a web link will open the link in a new window Output Buttons External 1 0 devices connected to the Axis product s output ports can be controlled directly from the Live View page To display output buttons in the Live View page 1 Go to Setup Live View Config 2 Under Output Buttons select the type of control to use Pulse activates the output for a defined period of time The pulse time can be set from 1 100 second to 60 Seconds Active Inactive displays two buttons one or each action To configure the active and inactive states go to System Options gt Ports amp Devices gt 1 0 Ports and set the port s Normal state For more information about I O ports see 1 0 Ports on page 66 34 AXIS Q1
114. roring of images Rotation 0 90 180 270 Auto Corridor Format Users 10 simultaneous users Unlimited numbers of users using multicast H 264 74 AXIS Q1615 Network Camera Technical Specifications Function group Item Specifications Audio Audio streaming Two way full duplex Audio AAC LC 8 16 32 kHz 8 128 kbit s compression G 711 PCM 8 kHz 64 kbit s G 726 ADPCM 8 kHz 32 kbit s or 24 kbit s Configurable bit rate Audio input Audio Input 3 5 mm jack for mic line in Max 80 mVpp for microphone Max 6 2 Vpp for line signal Impedance Min 1kO Mic power activated Min 4 KQO line Tip Balanced Microphone Hot In Unbalanced Microphone In Line In Ring Balanced Microphone Cold In Sleeve Ground Power to external electret microphone 1 3V 3 0V DC SNR gt 40dB 12V phantom power Audio output 3 5 mm jack for line out Max 2 8 Vpp Impedance Max 1000 normal 1O SNR gt 40dB Built in Sensitivity 36dB 2dB Odb 1V Pa 1kHz microphone Max input SPL 100dB specification Network Security Password protection IP address filtering IEEE 802 1X network access control HTTPS encryption digest authentication user access log centralized certificate management This product includes software developed by the OpenSSL Project for use in the OpenSSL Tool kit www openssl org and cryptographic software written by Eric Young eay Q cryptsoft com Supported IPv4 v
115. s the amount of amplification applied to the image A high gain may provide a better image in low light situations but will increase the amount of image noise Set Gain to e Auto to set the gain automatically If required use Max gain to limit the applied gain e Fixed to use a fixed gain When Shutter and Gain are both set to Auto it is possible to set the Priority between low motion blur and low noise manually and to use a different Priority in Normal Light and in Low Light Example Consider an area where people or vehicles move during the day but where there should be no movements during night To be able to for example recognize faces or license plates move the normal light priority slider toward low motion blur At nighttime motion detection is more important than identification Motion blur is acceptable and since low light can cause a lot of noise move the low light priority slider toward low noise Example If storage space or bandwidth is limited try using a lower gain This will reduce image noise and produce smaller image files 26 AXIS Q1615 Network Camera Video and Audio Iris configuration Iris configuration shows the current configured iris type Do not change the iris configuration unless the lens has been changed see Replace the Lens on page 9 Iris adjustment Select Enable automatic iris adjustment to automatically compensate for changing light conditions This option is not available if a fixed iris
116. s video and audio streams directly without going via the Live View page How to Stream H 264 H 264 can without compromising image quality reduce the size of a digital video file by more than 80 compared with the Motion JPEG format and as much as 50 more than the MPEG 4 standard This means that much less network bandwidth and storage space are required for a video file Or seen another way much higher video quality can be achieved for a given bit rate Deciding which combination of protocols and methods to use depends on your viewing requirements and on the properties of your network The available options in AXIS Media Control are Unicast RTP This unicast method RTP over UDP is used for live unicast video especially when it is important to have an up to date video stream even if some frames are dropped Unicasting is used for video on demand transmission so that there is no video traffic RIP over RISP This unicast method RTP tunneled Over RTSP on the network until a client connects and is useful as it is relatively simple to configure requests the stream firewalls to allow RTSP traffic Note thatthere sre d maximum of 10 RTP over RTSP over HTTP This unicast method can be used to traverse simultaneous unicast connections firewalls Firewalls are commonly configured to allow the HTTP protocol thus allowing RTP to be tunneled Multicast RTP This method RTP over UDP should be used for live multicast vi
117. t Select Allow or Deny from the list and click Apply to enable IP address filtering The administrator can add up to 256 IP address entries to the list a single entry can contain multiple IP addresses 55 AXIS Q1615 Network Camera System Options HTTPS HTTPS HyperText Transfer Protocol over Secure Socket Layer or HTTP over SSL is a web protocol providing encrypted browsing HTTPS can also be used by users and clients to verify that the correct device is being accessed The security level provided by HTTPS is considered adequate for most commercial exchanges The Axis product can be configured to require HTTPS when users from different user groups administrator operator viewer log in To use HTTPS an HTTPS certificate must first be installed Go to System Options Security Certificates to install and manage certificates See Certificates on page 57 To enable HTTPS on the Axis product 1 Go to System Options gt Security gt HTTPS 2 Select an HTTPS certificate from the list of installed certificates 3 Optionally click Ciphers and select the encryption algorithms to use for SSL 4 Set the HTTPS Connection Policy for the different user groups 5 Click Save to enable the settings To access the Axis product via the desired protocol in the address field in a browser enter ht tps for the HTTPS protocol and http for the HTTP protocol The HTTPS port can be changed on the System Options Network TCP
118. t RS485 422 RX A 2 RS485 RS422 TX B 3 TX pair for RS422 and 4 wire RS485 RS485 RS422 TX A 4 Important The recommended maximum cable length is 30 m 98 4 ft Performance Considerations When setting up your system it is important to consider how various settings and situations will affect performance Some factors affect the amount of bandwidth the bit rate required others can affect the frame rate and some affect both If the load on the CPU reaches its maximum this will also affect the frame rate The following factors are among the most important to consider High image resolution and or lower compression levels result in images containing more data Bandwidth affected Access by large numbers of Motion JPEG and or unicast H 264 clients Bandwidth affected 78 AXIS Q1615 Network Camera Technical Specifications e Simultaneous viewing of different streams resolution compression by different clients Effect on frame rate and bandwidth e Accessing Motion JPEG and H 264 video streams simultaneously Frame rate and bandwidth affected Heavy usage of event settings affect the product s CPU load Frame rate affected e Using HTTPS may reduce frame rate in particular if streaming Motion JPEG e Heavy network utilization due to poor infrastructure Bandwidth affected e Viewing on poorly performing client computers lowers perceived performance Frame rate affected e Running multiple AXIS Camera Application
119. t the schedule from the Schedule drop down list in the Action Rule Setup page Set Up Recurrences Recurrences are used to trigger action rules repeatedly for example every 5 minutes or every hour To set up a recurrence 1 Go to Events gt Recurrences and click Add 2 Enter a descriptive name and recurrence pattern 3 Click OK To use the recurrence in an action rule first select Time from the Trigger drop down list in the Action Rule Setup page and then select the recurrence from the second drop down list To modify or remove recurrences select the recurrence in the Recurrences List and click Modify or Remove 50 AXIS Q1615 Network Camera Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule e To start a continuous recording see page 53 e To set up action rules see page 46 To access recordings see Find Recordings on page 51 e To play recordings see Play Recording on page 51 e To export a recording as a video clip see Export Video Clip on page 52 To configure camera controlled storage see Storage on page 63 Find Recordings Recordings stored on the SD card or network share can be accessed from the Recordings List page The page lists all recordings on the storage device and shows each recording s start date and time duration and the event that triggered the recording Note The recording s start date and time is set according to the
120. te For products that support Limited Guard Tour the product has a fixed minimum view time For more information see the online help Q Advanced Controls Advanced PTZ settings can be configured under PTZ gt Advanced gt Controls The Panel Shortcut Command Buttons list shows the user defined buttons that can be accessed from the Live View page s Ctrl panel These buttons can be used to provide direct access to commands issued using the VAPIX application programming interface Click Add to add a new shortcut command button 35 AXIS Q1615 Network Camera PTZ Pan Tilt Zoom The following PTZ controls are enabled by default e Pan control e Tilt control e Zoom control e Focus control Iris control To disable specific controls deselect the options under Enable Disable controls If using multiple view areas deselecting a control will only disable the control in the selected view area Install PTZ Driver This Axis product supports several PTZ devices Please see www axis com for a complete list of supported devices and to obtain the correct driver To install a PTZ device you need to install the PTZ driver To install the PTZ driver go to PTZ gt Driver Selection Browse to find the driver e g driver ptz and Upload If the driver was successfully uploaded it appears in the Select driver to use drop down list From this drop down list select the driver to install or remove and click Save Select Activate PTZ to enab
121. ted audio is indicated by colored peaks in the Activity indicator An event is triggered when detected audio rises above or falls below the threshold value which is represented by the bar 38 AXIS Q1615 Network Camera Applications Applications AXIS Camera Application Platform ACAP is an open platform that enables third parties to develop analytics and other applications for Axis products For information about available applications downloads trials and licenses go to www axis com applications Note The application AXIS Video Motion Detection is included with this product See AXIS Video Motion Detection Several applications can run at the same time but some applications might not be compatible with each other Certain combinations of applications might require too much processing power or memory resources when run in parallel Verify that the applications work together before deployment Application Licenses Some applications need a license to run Licenses can be installed in two ways e Automatic installation requires access to the Internet e Manual installation obtain the license key from the application vendor and upload the key to the Axis product To request a license the Axis product serial number S N is required The serial number can be found on the product label and under System Options gt Support gt System Overview Upload Application To upload and start an application 1 Go to Setup Applicati
122. that are important for forensic video analysis for example faces and license plates are preserved with enough number of bits These Zipstream strength options are available 22 AXIS Q1615 Network Camera Video and Audio e Off Zipstream disabled Lowest Zipstream strength Low bandwidth reduction No visible quality degradation in most scenes e Medium Zipstream strength Medium bandwidth reduction Limited visual quality degradation in not prioritized areas in some scenes Highest Zipstream strength High bandwidth reduction Visible quality degradation in not prioritized areas in many scenes Lowest Zipstream strength is the default setting for the product This configuration is very safe to use in all applications while still reducing the bit rate For cloud connected cameras or cameras using edge storage that need to limit the bit rate for increased storage time it is recommended to select the Highest Zipstream strength This setting is very good to combine with motion detection triggering and variable bit rate VBR where the bit rate is allowed to adapt to changes in complexity in the scene Axis Zipstream Technology for H 264 conforms to the H 264 standard and is compatible with third party clients and VMS solutions that decode H 264 video The bit rate controller built into the product can be combined with Zipsteam to enforce a maximum bit rate MBR limit Axis Communications recommends using VBR or MBR with a rather hig
123. the name has been configured If required a static IP address can be assigned manually For instructions see the document Assign an IP Address and Access the Video Stream on Axis Support web at www axis com techsup For authentication to work properly the date and time settings in the Axis product should be synchronized with an NTP server See Date amp Time on page 57 The product is accessible locally but not externally Router configuration Firewall protection Default routers required To configure your router to allow incoming data traffic to the Axis product enable the NAT traversal feature which will attempt to automatically configure the router to allow access to the Axis product see NAT traversal port mapping for IPv4 on page 61 The router must support UPnP Check the Internet firewall with your network administrator Check if you need to configure the router settings from System Options gt Network gt TCP IP gt Basic 71 Troubleshooting AXIS Q1615 Network Camera Problems with streaming H 264 Problems with AXIS Media Control Internet Explorer only No H 264 displayed in the client Multicast H 264 only accessible by local clients No multicast H 264 displayed in the client Poor rendering of H 264 images Color saturation is different in H 264 and Motion JPEG Lower frame rate than expected To enable the updating of video images in Internet Explorer set the browser to al
124. the service go to System Options Network TCP IP Basic and clear the option Enable ARP Ping setting of IP address Pinging the product is still possible when the service is disabled Assign IP Address Using ARP Ping The product s IP address can be assigned using ARP Ping The command must be issued within 2 minutes of connecting power 58 AXIS Q1615 Network Camera System Options 1 Acquire a free static IP address on the same network segment as the computer 2 Locate the serial number S N on the product label 3 Open a command prompt and enter the following commands Linux Unix syntax arp s IP address serial number temp ping s 408 IP address Linux Unix example arp s 192 168 0 125 00 40 8c 18 10 00 temp ping s 408 192 168 0 125 Windows syntax this may require that you run the command prompt as an administrator arp s IP address serial number ping 1 408 t IP address gt Windows example this may require that you run the command prompt as an administrator arp s 192 168 0 125 00 40 8c 18 10 00 ping 1 408 t 192 168 0 125 4 Check that the network cable is connected and then restart the product by disconnecting and reconnecting power 5 Close the command prompt when the product responds with Reply from 192 168 0 125 orsimilar 6 Open a browser and type http IP address in the Location Address field For other methods of assigning the IP address see the document Assig
125. udio tab in the AMC Control panel e Push To Talk mode Click and hold the button to talk send Release the button to listen Toggle mode Click once to switch between talking and listening Simplex speaker only mode To send audio the Talk and Microphone buttons must both be active Click either button to stop audio transmission 14 AXIS Q1615 Network Camera Access the Product Note These controls are available if digital PTZ is enabled in the selected view area or if a PTZ driver has been uploaded For more information on view areas see View Area on page 27 For more information on how to upload a driver see nstall PTZ Driver on page 36 To switch between the two options see PTZ Mode on page 12 Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer O Click the Center mode button and click in the image to center the camera view on that position The center mode button could also be used to zoom in on a specific area Click in the image and drag to draw a rectangle surrounding the area to be magnified To zoom out rotate the mouse wheel 7 Cipari Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls User defined buttons can also appear in the Control panel See Controls on page 35 Source To view a specific view area or preset position select it from the Source list View Area 1 X Focus bar Click on
126. under System Options gt Network gt TCP IP gt Advanced Note e For NAT traversal to work this must be supported by the router The router must also support UPnPTM n this context router refers to any network routing device such as a NAT router Network router Internet Gateway Broadband router Broadband sharing device or a software such as a firewall Enable Disable When enabled the Axis product attempts to configure port mapping in a NAT router on your network using UPnPTM Note that UPnP must be enabled in the product see System Options gt Network gt UPnP Use manually selected NAT router Select this option to manually select a NAT router and enter the IP address for the router in the field If no router is specified the product automatically searches for NAT routers on your network If more than one router is found the default router is selected Alternative HTTP port Select this option to manually define an external HTTP port Enter a port in the range 1024 65535 If the port field is empty or contains the default setting which is O a port number is automatically selected when enabling NAT traversal Note e An alternative HTTP port can be used or be active even if NAT traversal is disabled This is useful if your NAT router does not support UPnP and you need to manually configure port forwarding in the NAT router f you attempt to manually enter a port that is already in use another available port is aut
127. w page For information about how to configure and enable the button see Manual Trigger on page 13 Click Snapshot to save a snapshot of the video image This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available Enable this button from Live View Config Action Buttons Click Defog to enable or disable the Defog feature For more information see Enable Defog on page 25 The Audio clip drop down list allows you to play an audio clip from the Live View page Select the audio clip and click the Play button The Manual Trigger is used to trigger an action rule from the Live View page The manual trigger can for example be used to validate actions during product installation and configuration To configure the manual trigger 1 Go to Setup Events 2 Click Add to add a new action rule 3 From the Trigger drop down list select Input Signal 13 AXIS Q1615 Network Camera Access the Product 4 From the second drop down list select Manual Trigger 5 Select the desired action and configure the other settings as required For more information about action rules see Events on page 46 To show the manual trigger buttons in the Live View page 1 Go to Setup Live View Config 2 Under Action Buttons select Show manual trigger button AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only See AXIS Media Control AMC o
128. will be either removed or reset To change capture mode follow these steps 1 Go to Setup Video amp Audio Camera Settings 2 Select the new capture mode 3 Click Save 4 Review and reconfigure all settings for example View areas Stream profiles PTZ settings including preset positions and guard tours Privacy masks Image overlays Exposure zones White balance windows Action rules Settings in uploaded applications View Area View area See page 27 Image Appearance To change Image Appearance go to the menus under Setup Video amp Audio Camera Settings Increasing the Color level increases the color saturation The value 100 gives maximum color saturation and the value O gives minimum color saturation The image Brightness can be adjusted in the range 0 100 where a higher value produces a brighter image Increasing the Sharpness can increase bandwidth usage A sharper image might increase image noise especially in low light conditions A lower setting reduces image noise but the whole image will appear less sharp The Contrast changes the relative difference between light and dark It can be adjusted using the slidebar Local Contrast applies contrast to a specific area of the image Use the slider to adjust the contrast where a higher value produces an image with high contrast between the dark and light areas and is suitable for scenes with wide dynamic range 24 AXIS Q1615 Network
129. with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help To be used in a residential area or a demanding electrical environment the product shall be connected using a shielded network cable STP that is properly grounded Canada This digital apparatus complies with CAN ICES 3 Class B The product shall be connected using a shielded network cable STP that is properly grounded Cet appareil num rique est conforme la norme CAN NMB 3 classe B Le produit doit tre connect l aide d un c ble r seau blind STP qui est correctement mis la terre Europe This digital equipment fulfills the requirements for RF emission according to the Class B limit of EN 55022 The product shall be connected using a shielded network cable STP that is properly grounded This product fulfills the requir
130. xternal Microphone Select this audio source to use the external microphone e Line Select this audio source to use a Line in device that is an audio mixer for multiple microphones or a microphone with a built in amplifier Select the 30 dB microphone boost option to amplify the signal of the external microphone connected to the Axis product This option is not available when the Line source is selected The Microphone power option provides DC power for an external microphone Microphone power should only be used with microphones that require this kind of powering that is electret microphones This setting should not be enabled when using a dynamic or battery powered microphone For use of a professional microphone requiring 12 V phantom power there is a built in power supply Note To use a professional microphone requiring 48 V phantom power you need an external power supply and a balanced converter audio transformer in between The input must never exceed 12 V DC Use the Input gain to control the volume dB Full Scale of the audio input If the sound is too low choose a higher dB to amplify the sound If the sound is too high choose a lower dB The Level bar gives a visual representation of the audio signal level in dB relative to the full scale input level e Green the signal is at a good level Yellow the signal is becoming distorted e Red the signal is distorted Use the Encoding option to select digital au
131. y gt Certificates 3 Click Create certificate signing request and provide the requested information 4 Copy the PEM formatted request and send to the CA of your choice 5 When the signed certificate is returned click Install certificate and upload the certificate Server Client certificates can be installed as Certificate from signing request or as Certificate and private key Select Certificate and private key if the private key is to be upload as a separate file or if the certificate is in PKCS 12 format The Axis product is shipped with several preinstalled CA certificates If required additional CA certificates can be installed 1 Go to Setup gt System Options gt Security gt Certificates 2 Click Install certificate and upload the certificate Audio Support Select Enable audio support to allow clients to retrieve audio streams from the Axis product For information on how to configure audio settings see Set Up Audio on page 30 Note Deselecting this option will disable audio globally in the Axis product for configured events and profiles with audio as well Date amp Time The Axis product s date and time settings are configured under System Options gt Date amp Time Current Server Time displays the current date and time 24h clock The time can be displayed in 12h clock in the text overlay see below To change the date and time settings select the preferred Time mode under New Server Time 57 AXIS Q1615
132. y default settings Under HTTP RTSP Password Settings select the type of password to allow You may need to allow unencrypted passwords if there are viewing clients that do not support encryption or if you upgraded the firmware and existing clients support encryption but need to log in again and be configured to use this functionality Under User Settings select the Enable anonymous viewer login option to allow anonymous users access to the Live View page Select the Enable anonymous PTZ control login to allow anonymous users access to the PTZ controls Deselect the Enable Basic Setup option to hide the Basic Setup menu Basic Setup provides quick access to settings that should be made before using the Axis product ONVIF ONVIF Open Network Video Interface Forum is a global interface standard that makes it easier for end users integrators consultants and manufacturers to take advantage of the possibilities offered by network video technology ONVIF enables interoperability between different vendor products increased flexibility reduced cost and future proof systems By creating a user you automatically enable ONVIF communication Use the user name and password with all ONVIF communication with the product For more information see www onvif org IP Address Filter IP address filtering is enabled on the System Options Security IP Address Filter page Once enabled the listed IP address are allowed or denied access to the Axis produc

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