USER`S MANUAL Receipt Printer
Contents
1. 4 Wait until the alcohol is completely evaporated then close the back cover and finish sensor cleaning 5 3 Clear paper jam 1 Turn off the printer power rotate the cover open lever and the cutter sliding blade will release the cutter cover during the top cover open top cover and cutter cover are released at the same time 2 Clear paper jam close the top cover and cutter cover 3 Turn on the printer power AN Caution lt Slowing open the top cover and cutter cover and carefully check during the opening Do not force suddenly so as to avoid damaging the cutter sliding blade SN3C BTP R990 User s Manual 6 Interface signal 6 1 Parallel interface Parallel interface can work in IEEE 1284 compatible mode or nibble byte mode The interface is 36PIN Signal definition Data 3 socket The Interface is defined as below Signal Source H H Data 5 Signal Ground Data 6 Signal Ground Data 7 Signal Ground H SS SS 13 27 31 36 H J SN3C BTP R990 User s Manual 6 2 Serial interface The serial interface of the printer is compatible with RS 232 its connector is 25PIN female D type Pwno Signar definition User can query interface settings status via printing self test page The default setting is as follows Baud rate 19200bps Data bit 8 Parity bit none Stop bit 1 Handshake DTR DSR 6 3 USB interface 1 Parameters Data transmission Support USB22. Close top cover cover Turn off printer power and wait Print head is overheating until the print head turn to normal temperature 7 3 Problems during printing Problems Possible causes Possible causes Open top cover to check paper Paper cannot be fed normally Paper jam path and cutter and remove paper jam Open top cover to check the Printer starts printing but Paper jam l stops suddenly during printing cutter and remove paper jam Printer status is abnormal Solve as per Chapter 7 2 Open top cover to check the Paper is not cut Paper jam cutter and remove paper jam correctly been installed correctly Use recommended thermal paper ea Dirty print head or platen Clean the print head or the Eat platen roller Print darkness is too low Print darkness is too low erease the print darkness as Ta Dirty print head or platen Clean the print head or the Vertical column of print is roller platen roller missin g Print head error Contact your local dealer Paper is out of specification DER SN3C B1 P R990 User s Manual 8 Optional accessories 8 1 Waterproof cover 8 2 LCD module 8 3 Power supply box 8 4 Wall mounting The printer can be mounted on the wall according to below instructions 1 Drill two holes OD 6mm depth 50mm space of two hole 75mm on the wall mm 46mm an 2 Insert the plastic expansion pipe in the holes and make sure that the pipe end is parallel to the wall
3. surface 3 Screw the screws into the plastic expansion pipe and keep10mm space between the screw head and the wall surface SNIC BTP R990 User s Manual Plastic expansion pipe 4 Adjust the paper near end sensor please refer to 4 8 1 and mount the printer as following figure 8 5 PowerUSB cable PoweredUSB host side _ ee PoweredUSB CONNECTOR Printer Side 20 SN3C BTP R990 User s Manual 9 Power Management The power management of BTP R990 has four operation modes Ready Active Sleep Off 1 Printer will enter into Ready mode after powering on printer or completing printing job 2 Printer will enter into Sleep mode if there is not any printing job for 5 minutes in Ready mode 3 Printer will awake automatically and enter into Active mode when printing job comes and will enter into Ready mode again after completing printing job Relating Parameters of power management are as below Maximum Default Delay Times lt 5minutes Because the Maximum Default Delay Times is less than 5 minutes BTP R990 does not open this port for user to change the time SEN SN3C BTP R990 User s Manual Appendix Button configuration menu Refer to BTP R990 Printer s Parameter Setting Menu by Feed Button Sp
4. 0 protocol Connector Printer side USB A type socket Support and pass USB HUB 2 Interface signal definition and function DATA Printer data transmit line minus Printer data transmit line plus 3 Interface connector 6 4 Ethernet interface 1 Interface features gt Support of 10BASE T communication Compatible with Ethernet II standard frame type Indicator shows network connecting status and data transmission status Supports 9100 port print Supports status back Supports parameter configuration VV VV WM WV Supports firmware update on line SN3C BTP R990 User s Manual gt Supports printer status query and interface module maintenance based on HTTP only JK E02 interface supports while JK E04 interface does not support 2 Interface signal definition Interface adopts 10BASE T standard in accordance with IEEE802 3 The interface signal is defined as below Data transmission Data transmission Data receiving a toe ne Reserve e mr Deeg SECH Pin list of interface module Socket of Interface module 6 5 WLAN interface 1 Interface features Supports 802 11b 802 11g communication Supports 9100 port printing LRP printing Supports status back Supports parameter configuration Supports Firmware update on line gt Supports HTTP 2 Protocols supported gt IP ARP ICMP TCP UDP DHCP TFTP gt HTTP Some wireless interfaces use wireless USB network card the main specifica
5. USER S MANUAL Receipt Printer B I P R990 Shandong New Beiyang Information Technology Co Ltd SN3C BTP R990 User s Manual Declaration Information in this document is subject to change without notice SHANDONG NEW BEIYANG INFORMATION TECHNOLOGY CO LTD hereinafter referred to as SNBC reserves the right to improve products as new technology components software and firmware become available If users need further data about this product or have any doubt about safety issues that might arise from using it please feel free to contact your local dealer No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of SNBC Copyright Copyright 2011 by SNBC Printed in China Version 1 0 Trademark SNBC registered trademark SMJC Warning and Caution AN Warning Items shall be strictly followed to avoid injury or damage to body and devices AN Caution Items with important information and prompts for operating the printer Certification Quality control system of SNBC has been approved by the following certificates ISO9001 quality control system certification ISO14001 environmental control system certification OHSAS18001 profession health safety control system certification IECQ QC080000 hazardous material process control system certification BTP R990 has been approved of the following environmental p
6. button configuration mode Pressing down FEED button while turning on the printer the printer will print out configuration sample then cut paper and enter waiting status ERROR LED flashes The printer will enter button configuration mode Parameter setting configuring by Feedbutton if pressing down the FEED button for a long time at this time Refer to Appendix Button Configuration Menu for detailed function and operation methods of button configuration mode d Power switch Press down O to turn off power and press down to turn on power e Top cover uplifting alarm sensor Monitor top cover status open close f Paper end sensor To detect if paper is existing or not g Paper guide Rotate the thumb wheel for adjusting the paper guide in paper cabinet in order to meet paper for different print width 54 5t0 5 mm 82 5 0 5 mm h Paper near end sensor To detect the paper roll status Flashing of error LED indicates that the paper will be used out soon and user should replace the paper roll in time Printer will work normally until paper ends 3 2 LED and Buzzers 1 Functions of LED amp Buzzer POWER LED een Co Off Printer power is off ERROR LED Printer is in normal status red Printer is in error status or paper is near Buzzer Printer is in error status 2 Error type indicated by LED amp buzzer Eecher JL ERRORLED Bes Print head lifts up Cycle flash 3 times Cycle beep 3 times Cycle fla
7. ceceaeeecsauseeessasseeessaseesessages 8 4 9 CONNECTING USB Gs Rn AN na en eneng 8 4 6 CONNECTING THE CASH DRAWER CABLE oocoocoWo WWo Wook 8 4l EE 8 esl COM A E e ee EE 8 4 7 2 Load replace paper roll oom Woman 9 4 8 PAPER NEAR END ADJUSTMENT ooc oWoWo W om mantan nana nana 10 4 8 1 Paper near end position adjustment cee cece cece eeceee seca eeseeeeeeeeeseeteeseeeseeseeteteeeaeeneees 10 4 8 2 Remaining paper amount adjustment of paper near end Sensor ssnsessenennsnrerrerreren 10 4 9 POWER ON PRINTER AND PRINT SELF TEST PAGE oooWo W co Woo Wo Woo mma 11 SN3C BTP R990 User s Manual AT OWL OW Bae an 11 4 9 2 Print self test poage Woo WWW W ma 11 4 10 GUIDE FOR HEXADECIMAL DUMPING MODE ccccceecececseeeceeceeeceeseeeecceseeeeeeeeseeeeeseeeeeeeseeaeeeesanaeeeneas 11 4 10 1 Hexadecimal dumping funchon ccc ccccc cece eeece cece cece eeseeeseeeeseeeseeeseeessueeseeeseueseeeeaees 11 4 10 2 Running hexadecimal dumpimg 11 5 Routine maintenance sai ea maen ken aa Esai ah ons abah Man ian an en Sabuk Masa 13 5 1 PRINT HEAD AND ROLLER CLEANING REENEN mo mma nan 13 5 2 MARK SENSOR CLEANING abah ha naa EA Sanga AM Noni 13 99 GEAR PAPER JAN tie ana eat AN Ra antapani 13 SN un le eu EE 14 Gl PARALELELINTER PA CE sen non ba sa an Rea an aa ena on 14 0 2 SERIAL EE Eege 15 6 9 EE 15 6 4 ETHERNETINTERFACE EE 15 Oo WLAN INTERFACE ama an ena naa am aa tan E ee 16 6 6 POWER INTERFACE DEFINITION Lin
8. e surplus portion of the paper RS 1 amp Adjust the paper guide according to paper specification adjust the paper guide to Max width and place paper roll in the paper cabinet rotate the thumb wheel to adjust the paper guide to suitable place 1mm gap between paper roll and paper guide should be reserved to avoid paper roll being snapped the paper roll rotation direction should meet printer requirements Thumb wheel for adjusting paper guide amp Confirm that the paper is rolled tightly on the paper roll otherwise paper jam or other fault may occur ze Paper roll should be placed stably in the paper cabinet without incline or the printing will be affected SN3C BI P R990 User s Manual 4 8 Paper near end adjustment 4 8 1 Paper near end position adjustment BTP R990 supports printing in horizontal and vertical positions Users can realize the detection of remaining paper in horizontal and vertical by adjusting the position of paper near end sensor The default printer setting is horizontal printing and the paper near end sensor is at the bottom of the paper cabinet To change the paper near end sensor position First press the plastic slip in position 1 along the direction of the arrow Then rotate thumb wheel in the direction shown in the figure The paper near end sensor will start to rotate When the plastic slip reaches at position 2 the change of paper near end sensor position from horizontal to vertica
9. en lever 4 feed button 5 error LED 6 power LED power switch 8 bottom cover 9 middle cover 10 power interface 11 cash drawer interface 12 USB interface 13 interface board 14 roller on top cover 15 thermal print head 16 2ST paper sensor 17 paper guide 18 paper near end lever 19 paper near end sensor 20 cutter sliding blade 21 paper cabinet 22 black mark sensor 23 cutter fixed blade 24 thermal print head 25 roller on the base 26 paper end sensor 2 thumb wheel for adjusting paper guide 28 last ticket sensor aj IEG Hi K l LIL ALI Is CITT EE m GE 28 E E 27 a areal LEE WN ee e sel zi ERT Component function a Power LED Indicate printer power status ON OFF b Error LED Indicate printer status Under normal conditions ERROR LED is always off Under error conditions e g print head lift up voltage abnormal print head overheating cutter error can not find mark etc ERROR LED will flash c Feed button ze Feed paper Printer will feed paper when the FEED BUTTON is pressed down under normal condition Printer will feed long length paper if keeps pressing down the button lt Print self test page SN3C BTP R990 User s Manual Press down FEED button while turn on the power the printer will print out the self test page including print width print speed and so on lt Enter
10. ents Thermal layer Yosep Buipea sade L1 mark height 3mms L1s13mm L2 mark length 2mmsL2 L3 distance between two marks 20mmsL3s500mm Mark position any position default is at the left side VV VV WV Reflectivity The reflectivity of the black mark must be less than 15 while the reflectivity of the paper itself exceeds 85 gt The mark specification of 2 side marked paper is the same as that of 1 side marked paper BTP R990 User s Manual 2 4 Print and tear off position 2 4 1 Print position L1 Paper holder width 83 5 0 0 5mm L2 Max Print width 80mm L3 Distance between left end of print head and left side of paper house Fixed 1 75 1mm L4 Distance between right end of print head and right side of paper house Fixed 1 75 1mm L5 Left margin default 8mm L6 Print area width Can set by command See Programming Manual default is 64mm L7 Right margin default 8mm 2 4 2 Tear off position L1 31 3mm L2 13mm L3 21 7mm L4 16 2mm LOWSaIIp Bupssy sedey Tear off bar position Lutter position LI Printing line position of print head on top cover Printing line position of print head on base Black mark sensor position Notes After retracting paper for compensation the minimum distance of blank page header can up to 2mm SN3C BTP R990 User s Manual 3 Appearance and components 3 1 Appearance and components 1 tear off bar 2 top cover 3 cover op
11. h drawer control connector Communication connector optional Compatible with ESC POS commands Volume of buzzer on board can be adjusted Support save paper function Support Gray scale printing and Bi colour printing VV VV VV WW WW NV V V V Low power consumption design Min power consumption is about 1W the default waiting time of entering sleep mode is 5 minutes SINIC BTP R990 User s Manual 2 Specifications 2 1 Main specification tem Specification O Max 2ST print speed gt 175mm s One dimensional barcode CODE128 ITF UPC A UPC E Barcode EAN13 EANS CODE39 CODE93 CODABAR Two dimensional barcode PDF417 QR MaxiCode GS1 barcode Font A 12x24 Font B 9x17 Kanji Font A 24x24 Characters Optional Simplified Chinese Traditional Chinese Korean Japanese English etc Code page 57kinds of code page International character sets 14kinds of character sets All characters can be enlarged 1 6 times horizontally and Character enlargement vertically respectively Character rotation Rotation print in four directions 0 90 180 270 Paper detection Photoelectric sensor out of paper Top cover position detection Micro switch Print head temperature detection Thermal resistor Bitmap download Direct bitmap print Graphic process a SIze Support bitmap mode fast graphic FLASH Max 2MB ER USB interface Fixed on board Standard parallel interface or RS232 serial interface RS485 interface Ethe
12. he printer prints lt During hexadecimal dumping any commands other than DLE EOT DLE ENQ or DLE DC4 do not function lt Insufficient print data to fill the last line can be printed by pressing down the Feed button SN3C BTP R990 User s Manual 5 Routine maintenance AN Caution lt Before starting routine maintenance confirm that the printer power is turned off lt Do not use solvents like gasoline or acetone lt When cleaning sensors the printer should not be switched on until the pure alcohol has totally evaporated ze It is recommended that the maintenance cycle should not be longer than one month 5 1 Print head and roller cleaning Steps for TPH and roller cleaning are as follows 1 Turn off the printer and open the top cover 2 If printing is just finished please wait for the print head to cool down completely 3 Wipe off dust and stains on the surface of the print head and roller with soft cotton cloth dipped with pure alcohol it should be wrung out 4 Wait until the alcohol is completely evaporated then close the top cover 5 2 Mark sensor cleaning If the printer does not identify the mark effectively you should clean the mark sensor Steps for mark sensor cleaning are as follows 1 Turn off the printer 2 Pull the latch to open the back cover of the printer 3 Wipe off dust and stains on the surface of the sensor with soft cotton cloth dipped with pure alcohol it should be wrung out
13. l is complete Reverse operation will change the paper near end sensor position from vertical to horizontal 4 8 2 Remaining paper amount adjustment of paper near end sensor Remaining paper amount can be adjusted by adjusting the position of paper near end sensor Paper near end sensor has six levels the dark part real object on printer is raised shows the current level and the red mark can be adjusted to a different position by moving the thumb wheel through which the remaining paper amount is changed SN3C BI P R990 User s Manual 49 Power on printer and print self test page 4 9 1 Power on printer 1 Confirm that the printer is connected to power 2 Turn on the power switch to power on the printer 4 9 2 Print self test page 1 Confirm that the printer is connected to power and load paper roll 2 Confirm that the printer is switched off 3 Press down the FEED button while turning on the printer power the printer will print out configuration information and prompt characters Press feed key to continue Then printer enters pause and waiting status and the ERROR LED is flashing 4 Press down the FEED button momentarily the printer will print a character test page and the printing of self test page is complete 5 Following step 3 the printer will enter button configuration mode Parameter setting configuring by Feedbutton if pressing down the FEED button for a long time at this time Refer to Appendix Butto
14. n Configuration Menu for detailed function and operation methods of button configuration mode 4 10 Guide for hexadecimal dumping mode 4 10 1 Hexadecimal dumping function This function prints the data transmitted from the host computer in hexadecimal numbers and in their corresponding characters Print sample in Hexadecimal Dump mode Hexadecimal Dump To terminate hexadecimal dump press FEED button three times 1B 21 00 1B 26 02 40 40 1B 69 NI A Omg i 1B 25 01 1B 63 34 00 1B 30 31 c4 01 41 42 43 44 45 46 47 48 49 4A ABCDEFGHI J 3 completed 4 10 2 Running hexadecimal dumping 1 Start hexadecimal dumping by executing either of the following a Open the top cover turn the power on while pressing the Feed button until the printer alarms LED flashes buzzer beeps and then close the top cover then the printer will enter hexadecimal dump mode Please wait for the printer alarm after turning on the power otherwise the printer will not enter hexadecimal dump mode b Execute the GS A command 2 The printer first prints Hexadecimal Dump To terminate and then prints the received print data in hexadecimal numbers and in their corresponding characters 3 After printing has been finished Hexadecimal dumping ends by executing any of the following a Turn the power off SN3C BTP R990 User s Manual b Press the Feed button three times AN Caution lt If no characters correspond to the data received t
15. o sean insani res anna SR APN aren ed Rn ana mobi 17 6 7 CASH DRAWER INTERFACE SIGNAL DEEINITION WWW mma 17 7 elei le e dl Le en ea nan aa Do an San Best 18 1 1 PRINTER DOESN T WORK see ee naa batere ram na enam Sana laa en uban bai 18 T2 ERROR RE de 18 1 9 PROBLEMS DURING PRINTING EE 18 Optional ee NEEN 19 SCENE 19 oa Io Mob na Naa 19 03 POWER UPRO Bok ee nana 19 84 WAU MOUNTING oten ae AB tack una BN Baen EE 19 09 POWERYUSB ea ee ee aa aa 20 9 TOWER Manage na Neon 21 Appendix Button configuration menu Wo oooon aa 22 SN3C BTP R990 User s Manual 1 Introduction 1 1 Outline BIP R990 is a 2 side thermal receipt printer developed for high end thermal receipt printing market It can be widely applied in many real time printing fields such as retail restaurant finance telecommunications logistics transportation lottery entertainment and parking etc BTP R990 can be connected with other devices via parallel serial USB Ethernet WLAN or Bluetooth interface and can provide drivers for operating systems such as WINDOWS 2000 XP Server2003 VISTA Server2008 WIN7 Linux MAC and UPOS middleware 1 2 Features Yy 2 side thermal 2ST printing Low noise high printing speed Easy paper loading Support voice prompt optional Support LCD prompt optional Support continuous paper and marked paper optional Compatible with various paper width between 54 5 82 5mm Cutting paper automatically Cas
16. r s Manual AN Caution lt When the printer is not in use for a long period of time disconnect the power cord from the printer 4 4 Connecting communication cable 1 Ensure the power switch is turned off 2 Insert the interface cable into suitable interface and fix the cable connector with screw and chip spring 3 Connect the other end of the interface cable to the host 4 5 Connecting USB cable 1 Confirm the power switch is turned off 2 As shown in the figure insert the USB cable into the USB interface ensure they are matched and lead the cable through the cable hook to avoid dropping off of USB cable The other end of USB interface cable should be connected to the host 4 6 Connecting the Cash Drawer cable 1 Confirm the printer power is turned off 2 Insert the cash drawer cable into the cash drawer connector on the back of the printer AN Caution amp Cash drawer interface can be connected only with a cash drawer device Do not connect a telephone line and so on 4 7 Paper roll loading 4 7 1 Confirm the paper type After connecting the power cable and interface cables paper can be loaded for printing Confirm the paper type is correct before printing SN3C BTP R990 User s Manual 4 7 2 Load replace paper roll 1 Turn off the printer 2 Open the printer top cover 3 Place a paper roll in the paper cabinet 4 Pull out the paper end of paper roll close top cover and tear off th
17. rnet interface WLAN interface Bluetooth interface optional Mee RAM 4MB A FLASH 4 MB 8MB T 24V 5 average current 2 0A ax 11A 2 2 Cutter Specification el Paran ror C Communication interface Thermal paper or normal paper with the Operation voltage 24V DC Max operation current 24V DC SSC 2000 000 cuts paper SN3C BTP R990 User s Manual 2 3 Paper Specification 2 3 1 2ST paper gt Paper type 2 ST paper Paper supply method Paper roll Paper width 54 5 82 5mm adjustable Paper thickness 0 06mm 0 15mm Thermal sensitive layer 2 side thermal layer VV V Y WV Paper roll specifications OD Max b83 mm AN Caution lt Please use the recommended reference paper type or its equivalents Using the lower quality paper types might affect the print quality and shorten print head life lt If the paper is contaminated by chemical or oil it may discolor or lose heat sensitivity at the polluted spot lt Do not rub the paper surface strongly against hard objects otherwise it may discolor lt When the temperature exceeds 70 C the thermal layer will fade Thus do not use or store the paper in a place exposed to high temperature high humidity strong light etc 2 3 2 Marked paper BTP R990 can support marked paper printing and set the cutting and initial printing position accurately Marked paper not only should meet the parameters of thermal paper roll but also should meet the following requirem
18. rotection certificates ENERGY STAR SN3C BTP R990 User s Manual General Safety Information Before installing and using the printer please read the following items carefully 1 Safety instructions N Warning Do not touch the cutter of the printer AN Warning The print head is a thermal element and it is at a high temperature during printing or just after operation therefore do not touch it or its peripherals for reasons of safety N Warning The print head is an ESD sensitive device To avoid damage do not touch either its printing parts or connecting parts 2 Caution 1 Install the printer on a flat and stable place 2 Reserve adequate space around the printer so that convenient operation and maintenance can be performed 3 Keep the printer away from water source 4 Do not use or store the printer in a place exposed to heat of fire moisture serious pollution and direct sunlight 5 Do not place the printer on a place exposed to vibration or impact 6 No dew condensation is allowed to the printer In case of such condensation do not turn on the power until it has completely evaporated 7 Connect the DC adapter to an appropriate grounding outlet Avoid sharing a single electrical with large power motors and other devices that may cause the fluctuation in voltage 8 Disconnect the DC adapter when the printer is not used for a long time 9 Don t spill water or other materials on the printer If this happen
19. s turn off the power immediately 10 Do not allow the printer to start printing when there is no recording paper installed otherwise the print head and platen roller will be damaged 11 To ensure quality print and normal lifetime use recommended or good quality paper 12 Shut down the printer when connecting or disconnecting interfaces connectors to avoid damage to the control board 13 Set the print darkness to a lower grade as long as the print quality is acceptable This will help to keep the print head durable 14 The printer should only be disassembled or repaired by a technician who is certified by the manufacturer 15 Keep this manual safe and at hand for ready reference 16 The following content about cutter only applies to printers with cutter 1 SN3C BTP R990 User s Manual Content Iedre e ei e 1 Gef EINE te gs ge etree nose 1 ECK FEATURE at 1 Sele 7s 16 ege 2 Sc MAN PECIFIC ee 2 E SPECIFICATION ia 2 2 0 PAPER SPP OIFI CAT ON E 3 Ze tA ON ai 3 E Make PIDO sea naa sean Ea E aan ab eaeeedateae NON ena San 3 24 PRINT AND TEAR OFF POSITION eessen eegenen EAEE ege enee 4 SS ea OSE ai 4 Aa EIERE DOSHIOWN ae re en bi 4 Appearance ana Po oa ar 5 3 1 APPEARANCE Tee ee KE 5 32 LEDAND TEE 6 last e EE 1 SCH UNA KING an oa bae sa aan naas ai pa 7 4 2 PRINTER INSTALLATION egene eegener 7 4 3 CONNECTING POWER ADAPTER Se os 7 4 4 CONNECTING COMMUNICATION CABLE cccc sscccccceseecccesseeceeasseeceeaseeecsase
20. sh 2 times Cycle beep 2 times Mark can not be found or Flash slowly Not beep verify failed AN Caution lt The temperature of the print head is detected by a thermal resistor If the print head is overheating the protective circuit will shut off the power and force the printer to stop printing the temperature of print head when printing is stopped is 65 C SN3C BTP R990 User s Manual 4 Installation 4 1 Unpacking Check whether all items which are listed on the packing list are present and in a good condition If any item is damaged or missing please contact your dealer 4 2 Printer installation 1 BIP R990 can be installed in two methods horizontally on table and vertically on wall a Horizontally on table incline installation angle should not exceed 15 b Vertically on wall please refer to Chapter 8 4 a Install horizontally on table b Install vertically on wall 2 3 4 5 Keep the printer far away from water source Do not place the printer in the place exposed to vibration and impact Must guarantee the printer safety ground KU Kw Te Recommend to keep proper space in order to guarantee the reliability and operational convenience of the printer L Ef p ien all I Lee eg D ki 4 3 Connecting power adapter 1 Ensure the power switch is turned off 2 Insert the power cord into the power socket on the back of the printer SN3C BTP R990 Use
21. tion of which should be VV VV WM WV requested from the local distributor or manufacture SN3C BTP R990 User s Manual 6 6 Power interface definition AC power interface signal definition 6 7 Cash drawer interface signal definition 1 Electrical features gt Driving voltage DC 24 V gt Driving current Max 1A gt Cash drawer status inspection signal L 0 0 5 V H 3 3 V 2 Cash drawer interface outlet uses RJ 11 6P connector ul 3 Interface signal definition DRAWER 1 Cash drawer 1 driving signal re ox AN Caution lt Do not connect or disconnect communication cable when printer power is on amp Communication cable should be far away from strong current amp Communication cable should adopt shield cable aiT SN3C BTP R990 User s Manual 7 Troubleshooting In case of printer fault consult this section for solutions and advice If you do not find a solution in this section please contact your local dealer for assistance 11 Printer doesn t work Printer has no power supply Connect the printer power LED is off and the printer Printer power is off Turn on the printer power doesn t work Circuit is damaged Contact your local dealer or manufacturer 7 2 Error LED and Buzzer Problems Fees sowon Paper end Replace roll paper Refer to 7 4 Cutter error Cutter error troubleshootin Error LED flashes or S buzzer beeps Top cover lifts up Close top cover
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