DPP350 User MAnual - Infinite Peripherals
Contents
1. INFINITE PERIPHERALS PROVIDER OF CUSTOM RECEIPT PRINTING SOLUTIONS DPP 350 Thermal Printer User Manual Infinite Peripherals Inc www ipcprint com DPP 350 User Manual v1 09 Legal notice The Bluetooth word mark and logos are owned by the Bluetooth SIG Inc and any use of such marks by Infinite Peripherals is under license Infinite Peripherals Inc www ipcprint com DPP 350 User Manual v1 09 Contents Content anna o bota e oi o 3 Technical Dalai A An a Edad 4 BOX CONAN ee ene es ee 5 Compatible DEVICES a ai 6 Geno Stared A aa 7 About Your DPP 350 lt a a aA 8 Status amp Operating Modes cscccccscecacecscecarecscetececececacestuetantecscsesiecteters 10 Loading A ieatsetbacescbads aeaa aaea aaa aE 11 Power On Self t St See 12 SENTES A ees eae cee E pease ape 13 Dip SWICh S UINGS ta 14 Memory Switch SettiNgS coocccccocccccccecococaracarararrorononoronananananas 16 Communication ConfiguratiOD cccoccccccnncnnnnnonnnonorrreccnananannnnnnnnnrnnnn 20 Bluetooth Setups dada oacios 22 Loading DIV S 0 naaa 23 Magnetic Card Reader MS Version ONy sssssssssssnsnsensensnseees 24 Smart Card Reader SC Version OMY ssssrccccsssssssnessesnsnsnsseneesenesnsess 25 MIFARE Reader MF Version only ssccccccsnnnsecessccennnssecsneeennnnensneees 26 Replacing Batterye ie ase ee ee 27 De VGlODING SOUTO a edicts 28 Troubleshooting a ata 29 Federal Communications COMMISSION cccccccccccccnnnnnnna2. paper simply lift up the paper cover latch and drop in the new roll as shown in the steps below f 1 Lift the paper cover latch to unlock gt the paper cover as shown in the gt figure on the right f Figure 5 j 2 Lift the paper cover P 3 Drop in the new roll of thermal media Stand Paper or Labels as i o shown in the figure on the left Be sure to pull at lease Y inch or more of media above the top of the printer before closing Figure 6 4 ru 4 Close the paper cover until it snaps lock Figure 7 Infinite Peripherals Inc www ipeprint com od Pagetl DPP 350 User Manual v1 09 Power On Self test The DPP350 s LF switch button is used for entering various printer modes These modes can be used to assist developers in debugging problems related to programming and communication The following explain how to access the various operating modes Step 1 Make sure the printer is OFF On line LED is OFF before performing step 42 Step 2 Press and hold the line feed button LF While pressing the LF button press the ON button momentarily and release when the LED turns green Release LF button after the printer Beep once Shortly after the LF button is released the printer will print the internal test pattern on the right LF Button Operation Modes Push and release after of beeps Table 5 Note Care must be taken when entering operating modes to prevent the clearing of factory prese
3. www ipcprint com support default asp Infinite Peripherals Inc www ipcprint com DPP 350 User Manual v1 09 Getting Started The IPC DPP 350 allows you to printer information from your PDA amp Smartphone battery should be properly charged guide will help to get your DPP 350 ready for use Quick Start What to do Charge the DPP 350 rechargeable battery pack as recommended in this manual Load DPP 350 2 print media Thermal Paper Setup Bluetooth Pairing Steps Install DPP 350 Software Purpose The Lithium lon battery pack should be fully charged before use to ensure long battery life DPP 350 requires Thermal paper for printing Setup Bluetooth pairing to allow DPP 350 to communicate with Bluetooth devices O To print information from your device software needs to be installed onto your device Table 3 Infinite Peripherals Inc www ipcprint com DPP 350 User Manual v1 09 Before using the DPP 350 thermal printer the The following Quick Start Where to find more information Charging Battery Page 9 Loading Paper Page 11 Bluetooth Setup Page 16 Printing software is not provided by IPC Please contact your DPP 350 reseller or Infinite Peripherals for recommendations on Third Party solutions Developers should refer to the section in this manual on Developing Solutions About Your DPP 350 DPP 350 left view Paper Cover Lever Pow
4. 00 CHARACTER TABLE WESTERN 1252 Table 7 Infinite Peripherals Inc www ipcprint com DPP 350 User Manual v1 09 Setting Memory Switch MEMORY SWITCH SETTINGS Step 1 Make sure the printer is OFF STATUS LED is OFF before performing step 2 Step 2 Press and hold the line feed button LF While pressing the LF button press and hold the ON button until the status LED display solid RED Step 3 Release the ON button and count 2 Beeps or until the next solid RED LED is displayed Release LF button and follow the instruction printed Note Care must be taken when changing factory preset configuration information MEMORY SWITCHES 1000000010 BAUD RATE 115200 bps AUTO OFF TIME 10 min PRINT DENSITY 100 CHARACTER TABLE WESTERN 1252 HARDWARE SETUP lt ON OFF gt NO lt LF gt YES CHANGE MEMORY SWITCHES SAVE SETTINGS MEMORY SWITCHES 1000000011 BAUD RATE 115200 bps AUTO OFF TIME 5 min PRINT DENSITY 100 CHARACTER TABLE WESTERN 1252 HARDWARE SETTINGS STORED Infinite Peripherals Inc www ipcprint com DPP 350 User Manual v1 09 Memory Switch Details o gt o SW1 ENABLE SOUND SW2 EXECUTE lt CR gt AS lt LF gt SW3 DISABLE lt CR gt COMMAND SW4 N A SW5 N A SW6 N A SW7 N A SW8 DISABLE DISCOVERABELITY SW9 ENABLE USB INTERFACE SW10 USB IN DEVICE MODE CHANGE BAUD RATE CHANGE AUTO OFF TIME CHANGE PRINT DENSITY CHANGE CHARACT
5. ER TABLE CHANGE PAIRING INFO SAVE SETTINGS SW1 Enable Disable buzzer SW2 Execute lt CR gt Carriage Return as lt LF gt Line Feed SW3 Disable lt LF gt Line Feed command SW4 7 Reserved for future features SW8 Prevents others from discovering printer when set to ENABLE Must be set after pairing is completed SW9 Allow the use of USB port for communications SW10 OFF set USB as the host mode Infinite Peripherals Inc www ipcprint com me Page18 DPP 350 User Manual v1 09 Pairing Info Details BAUD RATE Default is 115200 AUTO OFF TIME Default is 5 minutes PRINT DENSITY Default is 100 CHARACTER TABLE Default is WESTERN 1252 PAIRING INFO DEFAULT is SAVE No Notes When saving pairing information the printer remembers Bluetooth information of the last device connected paired to the printer Saving pairing info prevents the printer from asking for passkey upon initialization The process for using this option is described below To speed this programming process you may bypass the memory switch settings by indicating NO via pressing of the lt ON OFF gt button when the printer prints CHANGE MEMORY SWITCHES as shown on page 17 This will advance you to the next level of setting where pairing can be found Saving Pairing Info 1 Following instruction on page 17 change the Pairing Info option to Save Yes 2 Turn the printer on and pair the printer t
6. ems listed below Item Part Number Descriptions DPP 350xx DPP 350 Thermal printer NO AC charger gt i Table 2 Software Drivers amp SDK Because of the continually evolving Driver amp SDK to support new mobile devices Drivers amp SDK are distributed online and is available for download at our website indicated below For details on using the DPP 350 Drivers amp SDK please refer to the SDK s documentation For the latest DPP 350 SDK s visit our developer web site at http www ipcprint com support default asp Infinite Peripherals Inc www ipcprint com DPP 350 User Manual v1 09 Compatible Devices The DPP 350 Serial amp USB DPP 350 Bluetooth portable thermal printer is designed specifically for use with most PDA amp Smartphone devices The DPP 350 can be used in a variety of applications where Printing Card Reading is required User Notes Compatibility depends on the type of communication method Serial USB Bluetooth your PDA or Smartphone supports and the availability of DPP 350 driver for your device e Determine the method of communications your device supports e Next determine if your device is supported by the DPP 350 Drivers amp SDKs Compatible devices are added continually Visit our web site at http www ipcprint com Because of the continually evolving Driver amp SDK to support new mobile devices visit our developer web site at http
7. er On Off Switch x Magnetic Card Reader Paper Feed Serial RS232 Figure 1 DPP 350 right view Charging LED ON OFF amp Error LED Reader a nF Mini USB Port Charger Input Smart Card Reader Optional Figure 2 Infinite Peripherals Inc www ipcprint com DPP 350 User Manual v1 09 Charging the DPP 350 The DPP 350 uses a Lithium lon rechargeable battery pack Before first use the DPP 350 battery pack should be charged for at least 4 hours To prevent electrical damage to the DPP 350 and or battery pack please use approved AC Charger only AC Charger Figure 3 Infinite Peripherals Inc www ipeprint com o Page9 DPP 350 User Manual v1 09 Status amp Operating Modes The DPP 350 uses LEDs to indicate various conditions of operation This may be charging active or online battery low conditions The following explains these conditions and LED indication Line Feed Button Power Button ON OFF amp Error LED Figure 4 Printer Status Solid GREEN Battery at full Charging LED Sec ee Solid RED o y s Solid RED Battery charging PowerON ON Flashing once per second Low aie mm Low No Low NoPaper Status LED Flashing once per second Thermal Head Overheating Table 4 Infinite Peripherals Inc www ipcprint com DPP 350 User Manual v1 09 Loading Paper The DPP 350 uses a drop and load design making paper loading easy and trouble free To load
8. erial USB Cabled Version Connect the DPP 350 using Mini USB or Serial cable is shown in the figure below Serial Port Figure 11 BLUETOOTH Wireless Version e The DPP 350 Bluetooth version uses Bluetooth wireless technology to connect to Bluetooth enable devices See page 18 for details on Bluetooth setup Figure 12 Infinite Peripherals Inc www ipcprint com Page 21 DPP 350 User Manual v1 09 Bluetooth Setup Adding New Bluetooth Device to PDA or Smartphones The following is a brief explanation on how to Pair your Bluetooth DPP 350 to PDA amp Smartphones BlackBerry Devices Add Device or Pairing Bluetooth peripherals to BlackBerry devices require the use of the device Bluetooth manager Image on the right shows a typical Blackberry Bluetooth manager When adding pairing the DPP 350 use the 0000 pairing key when prompted Windows Mobile Devices Creating a New Partnership or Pairing eee Bluetooth peripherals to your Windows __ Bietoath devices Tap on a device to modi Mobile devices require the use of the device Bluetooth manager Image on the right shows a typical Windows Mobile Bluetooth manager When adding pairing the DPP 350 use the 0000 pairing key when prompted Palm Devices Add Device or Pairing Bluetooth peripherals to your Palm devices require the use of the device Bluetooth manager Image on the rig
9. ermal printer follow the steps below Steps 1 Turn over the DPP 350 and place on a flat surface Rotate the 2 locking levers as la ZS ih shown in the figure on the right Figure 15 2 Lift the battery cover as showed in the figure on the right bh Figure 16 3 Lift the battery as shown in the figure on the right Figure 17 4 Detach the battery connector as shown in the figure on the right Reverse Steps 1 4 to install the new battery pack INGA Figure 18 Infinite Peripherals Inc www ipcprint com DPP 350 User Manual v1 09 Developing Solution Integrating the DPP 350 into your mobile solution requires the use of the DPP 350 PDA amp Smartphone SDK The SDK incorporates API specific to developing printing applications and using the integrated Magnetic Card Reader Smart Card Reader capability of the DPP 350 The table below shows the SDKs currently available for PDA amp Smartphone devices OS Language SDK IDE PER RIM BlackBerry Java JDE 4 1 and higher Palm One Satellite Forms dee Mobile Table 11 For details on using the DPP 350 SDK please refer to the SDK s documentation For the latest DPP 350 SDK s visit our developer web site at http www ipcprint com support default asp Infinite Peripherals Inc www ipcprint com DPP 350 User Manual v1 09 Troubleshooting If you re having problems capturing signatures refer to the table below for possible causes Pr
10. ht shows a typical Palm Bluetooth manager When adding pairing the DPP 350 use the 0000 pairing key when prompted Infinite Peripherals Inc www ipcprint com DPP 350 User Manual v1 09 Loading Drivers Loading DPP 350 drivers for you re PDA or Smartphones BlackBerry Devices Blackberry Desktop Manager shown in the P figure on the right is used to load third E BlackBeny party software on to your device H P l Please review your device s documentation on how to use the Application Loader Option to load software on to your device Windows Mobile Devices Active Sync shown in the figure on the right is used to install third party applications on to your mobile device Please review your device s documentation on how to use the Active Sync Manager to load new software on to your device In most cases you only need to run the DPP 350 installer to start the installation Palm Devices Palm Install Manager Application shown in the figure on the right is used to install third party applications on to your device Please review your device s documentation on how to use the Palm Install Manager Application to load new software on to your device In most cases you only need to drag amp drop DPP 350 PRC files in installer and click Add Infinite Peripherals Inc www ipcprint com DPP 350 User Manual v1 09 Magnetic Card Reader ms Version only The DPP 350 has a built in magnetic card reade
11. nnnononcnnonanans 30 COMTACTINTO RM ON aii tea aa eves dae 31 Infinite Peripherals Inc www ipcprint com DPP 350 User Manual v1 09 Technical Data Feature Specifications Line thermal dot printing 60mm sec at 8 5V drive 72mm 8dots mm 203 dpi A 12 x 24 dots B 9 x 16 dots C 12 x 24 dots D 9 x 16 dots Font A C 48 Characters per line Font B D 64 Characters per line 1 Black amp White BMP format 1 bit per pixel Registration Size 576 x 248 1 Mega bit Flash memor EAN13 EAN8 UPC A UPC E Codebar Code39 Barcodes Code128 RS 232C and USB 1 1compatible 2 0 Bluetooth optional Magnetic Card Reader 3 track head ISO7811 optional Readers Smart Card Reader ISO 7816 1 2 3 optional MIFARE Reader ISO 14443 A optional SD card slot for SD card or WiFi modules optional Rechargeable battery Li lon 7 2V 2000mAh Power supply Battery capacity Per Charge 30000 lines AC adapter 9V 1000 mA Operating temp 10 C to 50 C 10 to 90 RH Storage temp Reliability MTBF 50km printing rate 25 max Dimensions 108x111x62mm WxDxH without readers 340g without paper Weight 430g with paper 80mm X 50mm diameter Thermal paper 58 60mm X 50mm diameter optional Label length 100mm maximum Thermal Labels Diameter 50mm Thickness 60 100um Table 1 Infinite Peripherals Inc www ipcprint com DPP 350 User Manual v1 09 Box Contents Your IPC DPP 350 comes with the following it
12. o your Bluetooth device 3 The printer will now remember the pairing information and not prompt user for a passkey on every printer initialization Clearing Pairing Info 1 Following instruction on page 17 change the Pairing Info option to Save No 2 Turn on the printer and pair the new Bluetooth device to the printer 3 The printer will prompt user for a passkey on every printer initialization Infinite Peripherals Inc www ipcprint com DPP 350 User Manual v1 09 Communication Configuration The following default configurations are used for the different communication methods Bluetooth Memory Switch Options Memory Switch 1 thru 10 Physical Switch Options see page 14 d Table 8 USB Memory Switch Options Memory Switch 1 thru 10 Physical Switch Options see page 14 i Table 9 Serial Memory Switch Options Memory Switch 1 thru 10 Physical Switch Options see page 14 i j Table 10 Notes When not using Driver SDK developer tools set DIP Switch 4 to OFF Infinite Peripherals Inc www ipcprint com cd Page 20 DPP 350 User Manual v1 09 Connecting Device The DPP 350 is designed to use different methods of communications Care must be taken to ensure that the DPP 350 USB or Serial connector and PDA Smartphone connector are not accidentally damaged The figures below show how to attach the different device to the DPP 350 S
13. oblem Paper feeds after issuing a print job but no printed text visible on paper On line LED blinks RED continuously Text and or graphics are printed very light Strange characters are printed when printing Printer stops responding to print and paper feed commands Printing is light or missing only on half of the print width Possible Cause Thermal media is specially coated on outside of roll Remove paper roll and reload properly See section Loading Paper for details on loading paper Paper cover not installed properly See section Loading Paper for details on replacing paper cover Battery voltage low Printer out of paper or Paper not properly loaded See section Loading Paper for details on loading paper Battery voltage low charging battery pack Thermal media not imaging correctly Verify that you are using the recommended thermal media See section on Battery voltage low See section on charging battery pack Remove battery for 5 seconds and reconnect battery Paper cover not properly installed See section on loading paper Mechanism jarred loose Contact technical support Table 12 Infinite Peripherals Inc www ipcprint com DPP 350 User Manual v1 09 mm Page2a Federal Communications Commission Federal Communications Commission FCC Statement 15 21 You are cautioned that changes or modifications not expressly approved by the pa
14. on exposure limits set forth for an uncontrolled environment End users must follow the specific operating instructions for satisfying RF exposure compliance This transmitter must not be co located or operating in conjunction with any other antenna or transmitter Infinite Peripherals Inc www ipcprint com DPP 350 User Manual v1 09 Contact Information National Sales Headquarters HQ and Main Distribution Facility East Coast Sales Office Technical Support Infinite Peripherals Inc www ipcprint com DPP 350 User Manual v1 09 Infinite Peripherals Inc 1340 Reynolds Avenue Suite 101 Irvine CA 92614 Toll Free 866 278 7860 Phone 949 222 0300 Fax 949 222 0375 www ipcprint com MobileSales ipcprint com Infinite Peripherals Inc 3104 N Arlington Heights Road Arlington Heights IL 60004 Phone 847 818 1260 Fax 847 818 1287 www ipcprint com MobileSales ipcprint com Infinite Peripherals Inc 700 76 Broadway 136 Westwood NJ 07675 Phone 201 647 3025 Fax 866 247 1935 www ipcprint com MobileSales ipcprint com Infinite Peripherals Inc 1340 Reynolds Avenue Suite 101 Irvine CA 92614 Phone 949 222 0300 Fax 949 222 0375 www ipcprint com MobileSupport ipcprint com
15. r The card reader incorporates a 3 track magnetic read head requiring a single swipe to read field data from all three tracks Magnetic Strip Face this directi Face this direction Card Swipe Direction Maanetic Card Reader Figure 13 The reader s magnetic head faces towards the front of the printer When placing the card into the reader the magnetic strip must be facing as show in the figure above Keep the bottom edge of the card flat on the inner base of the reader to ensure that the magnetic strip passes over the read head evenly When swiping the card through the reader use an even consistent motion from start to finish The speed of swiping can vary however the speed must be consistent from start to finish of the swipe in order to accurately read card data User Notes To use the magnetic card reader feature special software must be used to read and process the card information If you do not have card reading software please consult your reseller to find out if this software is available or contact Infinite Peripherals for recommendations on compatible third party software solutions Infinite Peripherals Inc www ipcprint com Page 24 DPP 350 User Manual v1 09 Smart Card Reader SC Version only The DPP 350 has a built in smart card reader optional The smart card reader is designed to read information stored embedded on smart chips and process the information using device side
16. rt responsible for compliance could void the user s authority to operate the equipment 15 105 b This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device FCC RF Radiation Exposure Statement This equipment complies with FCC radiati
17. s designed to use different methods of communications Care must be taken to ensure that the DIP Switches are not changed from its default factory configuration unless required DIP SWITCH SETTINGS The printer has two absolutely different operation modes They are determined by the state of switch Sw2 OFF ESC POS mode e ON Hex Dump mode These two modes have absolutely different list of commands that are both described below As the different operation modes use one and the same memory the switching from one mode to another can cause lost of data and settings of the active mode as follows Switching to Hex Dump mode deletes loadable fonts and logo of ESC POS mode e Switching to ESC POS mode deletes all forms graphics and fonts that were loaded in Hex Dump mode swi Wide paper label roll Thinner paper label roll 78 MM 58 MM wz ESC POS mode Hex Dump Mode sw3 Hardware protocol Xon Xoff protocol swa Normal operation mode Protocol mode Table 6 Infinite Peripherals Inc www ipcprint com DPP 350 User Manual v1 09 DIP Switch Location Figure 9 p DIP Switch Figure 10 Infinite Peripherals Inc www ipcprint com DPP 350 User Manual v1 09 Memory Switch Settings The DPP350 uses nonvolatile memory for storing some of the printer default configuration The following table shows the available options Memory Switch Options Memory Switch BAUD RATE 115200 bps PRINT DENSITY 1
18. software Smart Chip Face this direction Card Insert Direction Reader Active LED Figure 14 When placing the card into the reader the smart chip must be facing to the front of the printer as show in the figure above Insert the card in to the reader until the card stops User Notes To use the smart card reader feature special software must be used to read and process the smart chip information Please consult your reseller if this software is available or contact Infinite Peripherals for recommendations on compatible third party software solutions Infinite Peripherals Inc www ipcprint com DPP 350 User Manual v1 09 MIFARE Reader MF Version only The DPP 350 has a built in MIFARE reader optional The MIFARE reader is designed to read information stored embedded on MIFARE contact less cards or tags and process the information using device side software AAA _ MIFARE card 4 i Place the MIFARE card close to the printer facing the front of the printer as shown in the figure above User Notes To use the MIFARE reader feature special software must be used to read and process the card information Please consult your reseller if this software is available or contact Infinite Peripherals for recommendations on compatible third party software solutions Infinite Peripherals Inc www ipcprint com o Page 26 DPP 350 User Manual v1 09 Replacing Battery To replace the battery in the DPP 350 th
19. t configuration information Infinite Peripherals Inc www ipeprint com oo Pagel2 DPP 350 User Manual v1 09 Self test The DPP 350 has a built in test pattern that shows the printer s current configuration as well as the various resident printer fonts The self test can also be used as a troubleshooting tool to determine printing problems or battery level The steps below show how the self test is printed activated IPC F a Portable Printer e Resident font sizes iL OFF ESB Version 1 88 Teg Internal Foris 915 4 1 ra Tao los able fone Sele dl e Characters per ine _ gt Up Lo 48 characters par ine eng i his Fant ee IL TELRERGEGLELERLE LORE GL EES siria Honea Bald e cier nba e Text formatting H_ ha at fa ens ou Erak LESE Chara Lera e Resident character set _ gt PARR es JUE 09 RBCTEFOAL NO PORSTIMWIVZT J ii y moya Ed et a E Y jebat ig ami A A AP A A AE 1 OAS Liu Resident barcode symbols ei a ON Supporiad ber codes i j A i EROS GANG UPC A PC E Dodela Cool e Printers Configuration OF 5 Interlesuo Codahar Code128 IFAI O UOM AE Interface Bluetooth feader module OPS AG Wi ga intensiti 188 1 Power off 18 aia Teapereture rr Battery 7 6 0 ji Swikemes BUIE an BY EDESA Figure 8 Infinite Peripherals Inc www ipcprint com DPP 350 User Manual v1 09 me Page Dip Switch Settings The DPP 350 i
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