Home

Voice Legal Guide

Contents

1. Summary of Arbitration Agreement which is set forth below in detail Most customer concerns can be resolved quickly and to the customer s satisfaction by calling AT amp T s customer service center In the unlikely event that AT amp T s customer service center is unable to resolve a complaint you may have to your satisfaction or if we have not been able to resolve a dispute we have with you after attempting to do so informally we each agree to resolve those disputes through binding arbitration or small claims court instead of in courts of general jurisdiction Arbitration is more informal than a lawsuit in court Arbitration uses a neutral arbitrator instead of a judge or jury allows for more limited discovery than in court and is subject to very limited review by courts Arbitrators can award the same damages and relief that a court can award Any arbitration under this Agreement will take place on an individual basis class arbitrations and class actions are not permitted For any non frivolous claim that does not exceed 75 000 we will pay all costs of the arbitration Moreover in arbitration you are entitled to recover attorneys fees from us to at least the same extent as you would be in court In addition under certain circumstances as explained below we will pay you more than the amount of the arbitrator s award and will pay your attorney if
2. VERSE VOICE AS THE COMMUNICATIONS PATHWAY YOU AGREE TO DER FOR THOSE SYSTEMS DEVICES TO DETERMINE COMPATIBILITY WITH AT amp T U VERSE VOICE SERVICE AND TO ARRANGE FOR YOUR PROVIDER TO TEST S AT amp T U VERSE VOICE SERVICE YOU ALSO ACK DEVICES ARE COMPATIBLE WIT ONITORING STATIONS DURING A POWER OU CH SYSTEMS DEVICES AFTER INSTALLATION OF ERSTAND THAT EVEN IF SUCH SYSTEMS AND NTAIN BATTERY BACKUP POWER FOR AT amp T ESE TOS IF YOU PURCHASE A MONITORED BURGLAR ALARM OR MONITORED CE U VERSE VOICE HAS BEEN INSTALLED FOR USE WITH A LARM SYSTEM YOU AGREE THAT YOU WILL NOT CHANGE OR MODIFY THE INSIDE WIRING O OVE OR RECONFIGURE YOUR RG IN ANY WAY WITHOUT CONTACTING AT amp T AND YOUR ALA PROVIDER YOU ALSO AGREE THAT YOU WILL NOT PLUG ANY T EN INSTALLED Y SUBSEQUENT INSTALLATIO F AT amp T U VERSE VOICE SERVICE WHICH MAY ALSO RESULT IN ROVIDE SUPPORT FOR OR RE WIRING OF AT amp T U VERSE VOICE IN SUPPORT OF O U ALSO AGREE TO CALL AT amp T PRIOR TO F THESE SYSTEMS MAY REQUIRE RE WIRING D MATERIAL CHARGES AT amp T DOES NOT EDICAL MONITORING SYSTEMS Ue TIM ONITORED FIRE ALARM OR MONITORED BURGLAR YOUR HOME OR SERVICE ELEPHONE EQUIPMENT INTO THE BACK OF THE Dm RG YOU ACKNOWLEDGE AND UNDERSTAND THAT IF YOU CHANGE OR MODIFY YOUR INSIDE WIRING MOVE OR Terms of Service RECONFIGURE YOUR RG IN AN Y WAY O R PLUG ANY TELEPHONE EQUIPME
3. and us include our respective subsidiaries affiliates agents employees predecessors in interest successors and assigns as well as all authorized or unauthorized users or beneficiaries of Services under this or prior Agreements between us Notwithstanding the foregoing either party may bring an individual action in small claims court This arbitrati attention of federal state or local agenc on agreement does not preclude you from bringing issues to the ies Such agencies can if the law allows seek relief against us on your behalf YOU AGREE THAT BY ENTERING INTO THIS AGREEMENT YOU AND AT amp T ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION This Agreement evidences a transaction in interstate commerce and hus the Federal Arbitration Act governs the interpretation and enforcement of this provision This arbitration provision shall survive termination of this Agreement b A party who intends to seek arbitration must first send to the other by certified mail a written Notice of Dispute Notice The Notice to AT amp T should be addressed to Office for Dispute Resolution AT amp T 1025 Lenox Park Blvd Atlanta GA 30319 Notice Address The Notice must 1 describe the nature and basis of the claim or dispute and 2 set forth the specific relief sought Demand If AT amp T and you do not reach an agreement to resolve the claim within 30 days after the Notice is received you
4. Terms of Service O portion of the which you are box typically installs an ini is required fo referred to as as part of you unit typically installation op ocated on the side o Service fees Rental purchase options depend on the AT amp T U verse Services you order and ial power supply box for have an RG located ins he Services to function Equipment If you do n purchase of the Services ocated on the outside of he O ONT power supply box converts the AC power in your home to the c If you do no nterface Device iNID and certain se de your premises your s vice specific equipment or the duration of your re allation options you cho your premises or in your he outside unit 2 a home networking hub which provides wir your premises the inside unit and 3 ervice is provided by an set ic equipment rom AT amp T you agree of the Services Ren ceip in your monthly charge for the Services or be charged separately Rental purchase options depend U verse Services you order and the ins ose The iNID includes t garage where the AT amp T ions you choose The Equipment requires electrical power from your premises to operate responsible for providing b If you have an RG inside your premises you may also have an Op your house or in your garage where AT amp T s fiber ne ONT also requires electrical power from your home to operate which you are responsible f
5. supply box is needed and if one is needed for purchasing it You hereby agree to be solely responsible for deter mining when the backup battery requi to read and follow all manufacturer or vendor directions up Battery for iNID If there is an AT amp T U verse Voice service See Schedule Bac o T amp T reserves the right 5790 settings or otherwise a or use inconsistent with attempting to connect negligence You agree purpose such as on another AT amp T network appropriate and reasonab Return of Equipment U undamaged within 21 returned damaged you will be charged for deposit or portion thereo Any tampering with the Equipment includi xclusive rights to data generated by the Equipment Ne ock access to the Equipment data o ecessary You understand that repair or rel ter the Equipment the Equipment to o ha pon termination of time period If the Equi refunded other than after termination AT amp T will not provide suppor he initi equipment including 7 INDEMNITY pmen iNID at your premi settings AT amp T wi that previously had not been refunded if you fail to return is returned within 90 days of termina ees for damages No refunds will be made for any Equipment returned more than 90 days for or be responsible for ongoing mainte al battery backup units provided to AT amp T U verse customers tion any fees charg the p use retu he
6. AT amp T also may terminate your order for Service if you do not activate the Service within 90 days or if you do not formally acknowledge information about 911 service limitations in accordance with directives from AT amp T Service suspension may and cancellation will result in your loss of the number associated with the AT amp T U verse Voice service Suspension but not termination of AT amp T U verse Voice service still allows for the following dialing privileges outbound calling to 911 outbound calling to Operator Services for emergency assistance only and inbound calling intended to maintain a call back path for emergency service providers AT amp T has no responsibi for retaining or delivering messages that are located in any voice mailbox at the time of the suspension or termination or that are addressed to any main account holder or subaccount holder thereafter ty SCHEDULE 2 Relates to Video Specific Terms of Service and not applicable Information may be found at www att com u verse att terms of service jsp AT amp T PRIVACY POLICY AT amp T is updating its privacy policy We are making important changes to the way we use the information we collect and to your choices about that use Please visit att com privacy to view the updated privacy policy and to learn more about our commitments privacy safeguards and customer choices AT amp T esta actualizando su norma de privacidad Estamos realizando
7. E nance or manageme res replacement and for replacing and recycling used batteries You agree for the replacement and recycling of backup batteries ses AT amp T provides an initial backup battery for purchasers 1 section IV for more information on Power Outages and Backup Batteries to manage the Equipment during the time you are an AT amp T U verse customer and retains ither you nor a third party may change interfere with or l repair or replace damaged Equipmen placement of the Equipment may delete stored f the Equipment was damaged due to your the TOS as determined by AT amp T you will be responsible fo ng for example opening and attemp her hardware will be treated as damage due to you will use the Equipment only for its intended residentia or on another provider s non AT amp T e care in using any and all Equipment he Services for whatever reason you mus calendar days to AT amp T If the Equipment is not returned within 21 calendar days or is the value of the Equipment We may retain any as AT amp T deems content reset personal intentional acts negligence ice of repair or replacement ing to modify the Equipment or your intentional acts or and not for any other network You agree to use rn the Equipment advance payment or quipment within this ed for the Equipment will be nt of customer owned You agree to indemnify and hold AT amp T and its subsidiaries affiliates directors office
8. Interruptions You acknowledge and understand that the Services will not function in the event of an IP network interruption 9 ACCOUNT SECURITY Customer Duty You agree to keep confidentia and are solely responsible for any liability or d You are solely and fully responsible and liable including add identify you you agree to Theft of AT amp T customer support line i stolen or frau description o public use unrestricted Customer either for pro report or sto Account until men en or fraudulen account as applicable at the end of each sess Account Access You au ing new service upon the directi horize AT amp T to Assumption of Risk There is a risk that nternet or connected networks You acknowledge this risk ake full responsibility for Equipment or Service Yo open communal or si all passwords user IDs IP addresses and other account identifiers jamages resulting from your failure to maintain that confidentiality for all activities that occur under your AT amp T Account password user D or IP address You agree to a immediately notify AT amp T if you suspect any breach of security such as loss theft hared use by third parties unrelated and or not affiliated with the it or not for profit or unauthorized disclosure or use of your AT amp T Account password user D or any credit or charge card number provided to AT amp T by calling 800 288 2020 b ensure you exit from your ion and
9. LIABILI egislative or regulatory body causes AT amp T to be such rules regulations or orders or if we decide dentification and isolation of the cause of troub consuming especially if the trouble is from mul nLine HWP Plan is to use reasonable skill procedures and equipment to locate and isolate it to specific equipmel he covered repair or replacement at no addition phic Cc ro iple causes or is inte nside Wire or Covered Components if a ruling regulation statute or order issue AT amp T service s Except as otherwise provided in these Terms and Conditions if we are not successfu replacement correctly we will return to your premises to correct TY Neither we nor any of our affiliated companies nor any of our or their officers direc Y IMPLIED WARRANTIES OF FITNESS FO THESE TERMS AND CONDI e in an electronic or fiber network i mittent Our so al charge This warranty applies as your order for the Plan If you are also ordering new AT amp T service s at the same time it is effective for the wiring ately upon activation of the new AT amp T service s o thout incurring any cancellation o the date service is cancelled We may cancel your InLine HWP or permit damage to occur to d or passed by a judicial eve that these Terms and Conditions may be in conflict with in our sole discretion to cease providing InLine HWP Services in areas and or under any particular circumst
10. SHOULD NOT ATTEMPT TO USE THE BACKUP BATTERIES FOR ANY PURPOSE OTHER THAN TO POWER YOUR U VERSE VOICE SERVICE OR TO POWER YOUR INTERNET CONNECTION FOR THE PURPOSE OF POWERING YOUR HOME ALARM IF YOU HAVE AN P BASED HOME ALARM THAT USES AT amp T U VERSE HIGH SPEED INTERNET YOU ACKNOWLEDGE AND UNDER STAND THAT THE BACKUP BATTERIES INITIALLY SUPPLIED BY AT amp T DO NOT PROVIDE POWER FOR CORDLESS PHONES AND THAT IF YOU ARE USING A CORDLESS PHONE WITH YOUR AT amp T U VERSE VOICE SERVICE A SEPARATE BACKUP BATTERY OR OTHER POWER SOURCE MAY BE REQUIRED IF THERE IS A POWER OUTAGE YOU ACKNOWLEDGE AND UNDERSTAND THAT YOU ARE SOLELY RESPONSIBLE FOR DETERMINING WHEN THE iNID RG AND ONT BACKUP BATTERIES REQUIRE REPLACEMENT AND FOR REPLACING AND RECYCLING USED BATTERIES IN ACCOR DANCE WITH MANUFACTURER OR VENDOR DIRECTIONS YOU ALSO ACKNOWLEDGE AND UNDERSTAND THAT YOU ARE SOLELY RESPONSIBLE FOR OBTAINING AND MAINTAINING BACKUP BATTERIES OR OTHER SOURCES OF POWER FOR ANY CORDLESS PHONES YOU USE WITH YOUR U VERSE VOICE SERVICE V AT amp T U verse Voice 911 Limitations YOU HEREBY ACKNOWLEDGE AND AGREE TO ALL OF THE INFORMATION BELOW REGARDING THE LIMITATIONS OF 911 SERVICE OVER AT amp T U VERSE VOICE SERVICE AND THE DISTINCTIONS BETWEEN 911 SERVICE OVER AT amp T pa O Terms of Servic
11. a 2 To engage in auto dialing co addition connection of your erminate or modify the Serv shall be presumed to be inco 3 As an announcement service integral component of AT amp T U service Use of AT amp T U verse O Terms of Service business purpose AT sistent with normal residentia type unless otherwise specifi ons and shall be subject to th ntinuous or extensive call forwarding telemarketing fax broadcasting or fax blasting or for uses that result in excessive usage incon l usage patterns In amp T U verse Voice service to a device which converts use of the Service to an outbound trunk line by more than one individual is prohibited If AT amp T determines in i you are reselling or transferring AT amp T U verse Voice service or that you are using AT amp or any of the aforementioned activities AT amp T reserves the right without advance noti ce or to change your calling plan to a different offer on in addition to assess additional charges for each month in which excessive usage occurred If you subscribe o a Calling plan which includes unlimited calling of any in marketing materials associated therewith consistent per month taking into account all types of calling in your plan which are provided on nsistent with these restricti ts sole discretion that T U verse Voice service ce immediately to a prospective basis and ed by your specific plan monthly use in excess of
12. and Conditions there will be no charge for the Services and we will refund any amounts you paid for them If you cancel more than thirty 30 days after receipt of these Terms and Conditions we will provide you a pro rata refund of the monthly charge for InLine HWP Services INTRODUCTION AT amp T is responsible for maintaining its network facilities You are responsible for maintaining and repairing all telephone communications wiring twisted pair and coaxial cable wiring inside your premises that is used to provide AT amp T services and all associated equipment e g phones soft phones faxes modems computers monitors televisions etc Inside Wire is the telephone communications and coaxial cable wiring on your side of the network interface device NID or optical network terminal ONT up to and including your communications jacks and coaxial cable outlets that is used to provide AT amp T services other than satellite TV services The NID ONT is usually a box located on the outside of your home and is the line of demarcation between Inside Wire and AT amp T network facilities In multi unit buildings Inside Wire is the wire that is inside the walls of your unit and that is dedicated to your unit Standard Inside Wire is Inside Wire that meets and has been installed in accordance with the specifications outlined in the National Electrical Code and the Electronic Industry Association standards f something goes wrong with your I
13. any twice his or her reasonable attorneys fees if the arbitrator awards you an amount that is greater than what we have offered you to settle the dispute Arbitration Agreement a We and you agree to arbitrate all disputes and claims between us This agreement to arbitrate is intended to be broadly interpreted It includes but is not limited to e claims arising out of or relating to any aspect of the relationship between us whether based in contract tort statute fraud misrepresentation or any other legal theory e claims that arose before this or any prior Agreement including but not limited to claims relating to advertising e claims that are currently the subject of purported class action litigation in which you are not a member of a certified class and e claims that may arise after the termination of this Agreement n this Arbitration Agreement references to we us our you and your include our respective subsidiaries affiliates agents officers employees predecessors in interest successors and assigns as well as all authorized or unauthorized users or beneficiaries of services or equipment under this or prior agreements between us Notwithstanding the foregoing either party may bring an individual action in small claims court This arbitration agreement does not preclude you from bringing issues to the attention of federal state or local agencies Such agencies can if th
14. any increase in price or any amendment that would have a material effect on the InLine HWP Plan by a message on your AT amp T bill or by any other reasonable means If you do not cancel InLine HWP Services prior to the effective date of such change you will be bound by the new terms and or charges until you do cancel GENERAL PROVISIONS Except as provided in the Dispute by Binding Arbitration provision in the event any of the provisions of this Agreement shall be invalid or unenforceable such invalidity or unenforceability shall not invalidate or render unenforceable any other provision of this Agreement and this Agreement shall be construed as if it did not contain such invalid or unenforceable provision TRANSFERABILITY AT amp T may sell assign or transfer your InLine HWP account and this Agreement to a third party without notice to you You may not sell your InLine HWP account or this Agreement and you may not assign or transfer your nLine HWP account or this Agreement without AT amp T s written consent ENTIRETY OF AGREEMENT O REPRESENTATIVE OF AT amp T HAS THE AUTHORITY TO MAKE ANY REPRESENTATION PROMISE GUARANTEE OR WARRANTY TO YOU OTHER THAN THAT STATED IN WRITING IN THIS AGREEMENT THIS AGREEMENT CONSTITUTES THE COMPLETE AND EXCLUSIVE AGREEMENT AND UNDERSTANDING BETWEEN AT amp T AND YOU CONCERNING THE PROVISION OF INLINE HWP SERVICES HELPFUL HINTS Troubleshooting You Can Perform Yourself Please ensure your equipment is connect
15. are solely responsible for monitoring the backup batteries of your applicable equipment to determine when they require replacement and for replacing and recycling used batteries in accordance with manufacturer or vendor directions AT amp T shall have no liability for the failure of your service to function during a power outage including failure due to the absence or insufficiency of battery backup power AT amp T is not responsible for ongoing maintenance or management of equipment including the battery backup units provided to AT amp T U verse Voice customers You must properly dispose of your old battery You can visit call2recycle org to find resources in your area for recycling rechargeable batteries If you have an ONT or iNID that is located in an area that you do not use regularly check it periodically to ensure that you receive any visual or audible warnings regarding the status of its battery backup If there is a broadband network outage your AT amp T U verse Voice service will not function and you will not be able to make 911 calls since AT amp T U Verse Voice is provided to you over a broadband Internet Protocol or IP network You should always have an alternative means of dialing 911 such as via a cellular telephone To conserve battery backup power for necessary calls during a power outage AT amp T recommends that you DO NOT use any AT amp T U verse service other than AT amp T U verse Voice However if you do wa
16. c periodically change your password provide information about and to make changes to your AT amp T Account othe the circumstances of the Equipment theft in you report the ently used t use of the Services You will heft or fraudu however AT amp T may in its sole discretion wai ation of theft or other ci in the termination of your Services and addi report the theft or fraudulent use of the Services you will remain responsible fo Services not stolen or fraudu 10 SUSPENSION AND TERMINATION Suspension Termination by AT amp T Your Services may be sus may also suspend or terminate your Services if it is determined that there is prev outstanding debt for U verse service Such suspension O have been made for the payment of all receive automatic credit balances if any are due and billin applicable promotional offers may be discontinued and a fee to restore your Service from suspension In addition AT amp T may immediately Service or suspend Service without no abusive or intended to intimidate or th copyright and intellectual property laws policies or guidelines including the Acceptable Use Policy and A authorities withou without limitation notice to you Term past unpaid cha ice for conduct tha reaten b consti ination or suspensio or suspension as applicable of your license to use any So Contacts to Terminate Service You may terminate the Services at any time
17. conducted solely on the basis of documents submitted to the arbitrator through a telephonic hearing or by an established by the AAA Rules If your claim exceeds 10 000 the right to a hearing will be determined by the or shall issue a reasoned in person hearing as as otherwise provided for herein We will pay all AAA filing administration and arbitrator fees for any arbitration initiated in accordance with the notice requirements above If however the arbitrator finds that either the substance of your claim or the relief sought in the Demand is frivolous or brought for an improper purpose as measured by the standards set forth in Federal Rule of Civil Procedure 11 b then the will be governed by the AAA Rules In such case you agree to reimburse us for all monies previously disbursed by us that are otherwise your obligation to pay under the AAA Rules In addition if you initi which you seek more than 75 000 in damages the payment of these fees will be governe 4 If after finding in your favor in any respect on the merits of your claim t is greater than the value of our last written settlement offer made before an arbitrator was selected then we will e pay you the amount of the award or 10 000 the alternative paymen e pay your attorney if any twice the amount of attorneys fees and reimburse any expenses including expert witness fees and If we did not make he attorney premium he
18. de energ a comience a alimentarse de la bater a se escuchar una se al sonora y luego ermanecer en silencio Si la bater a comienza a agotarse mientras se utiliza como fuente de energ a la alarma sonar cuatro veces por minuto La alarma puede silenciarse por 24 horas presionando el bot n azul al frente de la unidad de suministro de energ a La luz de estado de ausencia de bater a se pondr verde si no hay ninguna ater a conectada a la unidad de suministro de energ a je y Unidad Delta de dos piezas El lado derecho del frente de la unidad Delta de dos piezas presenta luces de estado Verifique la luz de estado de reemplazo de bater a que es la tercera contando desde arriba Estar roja si la bater a debe reemplazarse o si alta Escuchar una se al sonora cada quince minutos cuando se deba reemplazar la bater a Cuando la unidad de suministro de energ a comience a alimentarse de la bater a se escuchar una se al sonora y luego permanecer en silencio Si la bater a comienza a agotarse mientras se utiliza como fuente de energ a la alarma sonar cuatro veces por minuto La alarma puede silenciarse por 24 horas presionando el bot n azul al frente de la unidad de suministro de energ a Para determinar si la bater a no est puesta abra la tapa y b squela no hay alarmas sonoras que le indiquen si la misma no est colocada Unidad CyberPower El lado derecho del frente de la unidad CyberPower prese
19. e Shared tenant service locations STS where tenants purchase services from the building owner manager or other non AT amp T entity For multi unit dwellings problems occurring in horizontal and or riser cable or problems we are prevented from accessing for example by the owner of the property by government or military authorities e you live on a military base or by your landlord e Repair of complex Inside Wire associated with multiple lines that use common equipment This includes Inside Wire associated with telephone stations that are a part of a key or PBX telephone system repair of Inside Wire associated with Centrex Dimension CentraLink 2100 CentraLink 3100 CentraLink DCOSS type service and lines connected to coin telephones e Inside Wire and Covered Components damaged by a catastrophic event such as fire flood earthquake terrorism act of war lightning or wind that also damages all or a portion of your premises except that repair will be provided for Standard Inside Wire in any portion of your premises that is suitable for occupancy without reconstruction or repair of walls floors or other structural features so long as you do not disconnect all AT amp T services at your premises If repairs cannot be completed until after such reconstruction is completed or if you disconnect all AT amp T services at your premises applicable charges will apply to install new or repair any existing wiring e Installation of additio
20. effective for the wir activation of the new AT amp T service s Note If you order InLine HWP Services on provide your existing AT amp T service s on the day used to provide any new AT amp T service s immed CANCELLATION OF SERVICE You may cancel InLine HWP Services at any time by calling our service center wi charge or disconnect fee Charges are prorated used to provide the new AT amp T service s immedi ng used to provide the new AT amp T service s immediately upon 2 When you order InLine HWP Services and you do have existing AT amp T service s ng used to provide the existing AT amp T service s on the date you place he day of a repair visit the Plan is effective for the wiring used after the repairs are completed and is effective for the wiring iately upon activation of the new 3 When you already have InLine HWP Services and you purchase new AT amp T service s i i ing used to provide the new AT amp T service s immediately upon Services if you fail to timely pay the charges for the plan if you repeatedly cause any particular geographic area in all geogra LIMITED WARRANTY nside Wire and Covered Components or to modems computers monitors televisions e he problem or if we do not perform a repai subscribe to InLine HWP Services WE HEREBY EXPRESSLY DISCLAIM ALL AND Al OR ANY IMPLIED WARRANTIES NOT EXPRESSLY GRANTED LIMITATION AND EXCLUSION OF
21. ensure proper operation of the RG backup battery How to replace the RG backup battery Disconnect the RG battery backup unit from power and any connected devices Remove the battery door on the rear of the device Remove the battery from the enclosure remove the wire connections from the battery Connect the new battery black to black red to red place the battery into the enclosure Securely reconnect the battery door You should not connect the RG battery backup to any device other than the AT amp T U verse RG or use it with any service other than your AT amp T U verse Voice service Replacement Battery Model Numbers e Belkin F6C127xBAT e China Storage Battery GP 1272 e Yuasa NPW 36 12 Replacement batteries are widely available at e Belkin AT amp T recommended provider Call 866 539 5791 or visit belkin com gatewaybattery e China Storage Battery e Yuasa e Radio Shack e Local hardware stores e Batteries Plus e Sears Note Locations where batteries are available are subject to change Backup battery specifications e Type Rating 12V 7 2Ah Size not to exceed 5 94 length x 2 56 depth x 3 7 height with F2 Faston connectors For more information Please refer to your Feature Guide and your Belkin Residential Gateway Battery Backup User Manual If you have an Optical Network Terminal ONT The ONT is a box typically located on the side of your house or in your garage where AT amp T s
22. fiber network terminates The ONT requires electrical power from your home to operate which you are responsible for providing AT amp T installs an initial power supply unit PSU and battery for the ONT when the first resident at the premises orders AT amp T services AT amp T does not install a new battery at a premises where a prior occupant had initiated AT amp T service The PSU converts the AC power in your home to the DC power required by the ONT This unit also houses the backup battery The PSU must be placed within 100 feet of the ONT and is installed inside your home or garage If a power outage occurs you will not be able to make or receive calls including 911 calls unless you have backup power for both the ONT and the RG 26 Battery Backup Information Backup Battery for ONT A new fully charged ONT backup battery will provide four to eight hours of backup power It takes approximately eight hours at normal temperatures to charge an initial or replacement battery Actual results will vary depending on among other things battery age usage patterns and environmental conditions including temperature extremes and fluctuations When to replace the ONT backup battery First determine which type of power supply unit PSU your ONT has by checking the serial number on the front of the PSU the serial number is designated with S N If the S N starts with DAE this is a Delta PSU If the S N starts with CYB this is a CyberPow
23. itled to a larger rom awarding you that ugh under some bitration we agree he individual party seeking relief and only to the extent necessary to provide relief warranted by that party s individual claim YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR OUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING Further unless both you and we agree otherwise the arbi one person s claims and may not otherwise preside over any form of a representative or cl specific proviso is found to be unenforceable then the entirety of this Arbitration Agreement s rator may not consolidate more than ass proceeding If this hall be null and void 7 Notwithstanding any provision in this Agreement to the contrary you agree that if we make any change to this arbitration agreement other than a change to the Notice Address during Agreement is in effect you may reject any such change by sending us written notice within Home Wiring Protection the period of time that the thirty 30 days of the change to the Arbitration Notice Address provided above By rejecting any future change you are agreeing that you will arbitrate any dispute between us in accordance with the language of this provision CHANGES TO TERMS AND CONDITIONS We reserve the right to amend these Terms and Conditions and to change prices We will notify you in advance of
24. or AT amp T may commence an arbitration proceeding During the arbitration the amount of any settlement offer made by AT amp T or you shall not be disclosed to the arbitrator until after the arbitrator determines the amount if any to which you or AT amp T is entitled You may download or copy a form Notice and a form to initiate www att com arbitration forms c After AT amp T receives notice at the you for your payment of the filing fee unless your claim is for greater tha 200 but is subject to change by the arbitration provider If you are unab directly upon receiving a written request at the Notice Address The arbit Commercial Arbitration Rules and the Supplementary Procedures for Cons AAA Rules of the American Arbitration Association AAA as modified administered by the AAA The AAA Rules 800 778 7879 or by writing to the Notice Address You may obtain info about the arbitration process at att com arbitration are available online at http www adr org by calling the AAA a mation that is designed for non lawyers agreement All issues are for the arbitrator to decide exce of the arbitration provision are for the court to decide Un hearings will take place in the county or parish of your bi agree that you may choose whether the arbitration will be he essential findings and conclusions on will pay all AAA filing administration and n the Demand is frivolous or brought for O Terms of Serv
25. squela no hay alarmas sonoras que le indiquen si la misma no est colocada C mo se debe reemplazar la bater a de la terminal para red de fibra ptica Abra la tapa retire cuidadosamente la bater a del estante y quite los cables negros y rojos Conecte los cables negros y rojos a la nueva bater a asegur ndose de hacerlo en los polos correctos Deslice la nueva bater a hacia el estante y aseg rela Cierre la tapa N mero de modelo de la bater a de repuesto Bater a GS PX12072 HG o GT12080 HG Puede encontrar bater as de repuesto en e GS Battery USA Inc proveedor recomendado por AT amp T llame al 800 472 2879 o visite gsbattery com en ingl s e Batteries Plus e Radio Shack e Amazon com e Sears com Importante los lugares donde se venden las bater as est n sujetos a cambios Especificaciones de bater as de respaldo e Tipo categor a 12 V 8 Ah e Tama o no puede exceder 6 05 de largo x 2 6 de ancho x 4 05 de alto con los conectores Faston F2 Visite att com newbattery en ingl s si necesita m s ayuda Si tiene un equipo inteligente de interfaz de la red iNID El equipo incluye tres componentes e La unidad exterior generalmente ubicada en el exterior de sus instalaciones o en su garaje donde termina la red de AT amp T e La unidad interior un centro de red residencial que proporciona la red inal mbrica residencial e Una unidad de suministro de energ a iPSU que incluye una ba
26. you You agree that for attempts to collect unpaid past due kept confidential and used only for the purposes stated above You agree and acknowledge that any email address or any other electronic address that you provide to AT amp T is your private address and is not accessible to unauthorized third parties For attempts to collect unpaid charges you agree that in addition to individual persons attempting to communicate directly with you any type of contact described above may be made using among other methods pre recorded or artificial voice messages delivered by an automatic telephone dialing system pre set email messages delivered by an automatic emailing system or any other pre set electronic messages delivered by any other automatic electronic messaging system Changes to Fees amp Charges If you signed up for Services for a specified term you agree that if you cancel your plan before the end of the term you will pay any applicable early termination fee At the conclusion of your term AT amp T will automatically begin charging the applicable month to month fee If you purchased the Services as part of a bundled offering with one or more other products and are receiving a discount based upon that bundled offering your discount may cease and you may be billed the standard monthly rate for the Services if you change or disconnect one or more of the services in the applicable bundle AT amp T may upon not
27. your AT amp T U verse Voicemail mailbox Wireless service from AT amp T must be separately purchased Calls Voicemail voice mailbox from your wireless phone will not i forwarded to your AT amp T U verse However airtime charges may apply when using your wi reless handset ncur airtime charges 0 retrieve messages Pager notification allows your pager to notify you when a message is received in your U verse Voicemail voice mailbox Your pager can hone number associated with it and must be set up have either an email address or your pager can have a telepi through the AT amp T U verse Pagin g service and equipment must be purchased separately Other restrictions may apply AT amp T Unified Voicemail may include a Voicemail to Text VMTT feature that provides automated transcription of your voicemail AT amp T is not responsibl e nor liable for 1 errors in t he conversion of or its inability to transcribe voicemail messages to text email 2 lost or misdirected messages or 3 content that is unlawful harmful threatening abusive edit or control voice text or email messages or guarantee obscene tortious or otherwise objectionable We do not filter the security of messages We can interrupt restrict or terminate VMTT without notice if your use of VMTT adversely impacts AT amp T s network for example that could occur from abnormal calling patterns or an of repeated calls and messages You are sole
28. 11 NETWORK AT amp T U VERSE VOICE SE S MONITORED FIRE ALARMS AND OR MEDICAL TIMELY SECURE OR ERROR FREE ii THE SERVICE WILL BE COMPATIBLE WITH BE LIABLE FOR ANY LOSSES INCURRED DIRECTLY INCLUDING BUT HOUT LIMITATION REASONABLE ATTORNEY FEES ON CLAIMS RELATED TO 911 DIALING ARISING RVICE USED AS A COMMUNICATIONS PATHWAY FOR ONITORING SYSTEMS OR ANY PARTICULAR OR ALL MONITORED BURGLAR ALARM S MONITORED FIRE ALARM S OR MEDICAL MONITORING SYSTE Potential Incompatibili Systems and Other De S OR DEVICE S OR iii THROUGHOUT ANY AND OR ALL POWER OUTAGES y with BATTERY BACKUP POWER WI onitored Fire Burglar Alarm vices MONITORED FIRE A DEVICES MAY NOT BE COMPATIBLE WITH AT amp T LL BE SUFFICIENT TO MAINTAIN THE SERVICE onitored Fire Alarm and Medical Monitorin LARM AND BURGLAR ALARM SYSTEMS AND U VERSE VOICE SERVICE EDICAL MONITORING IF YOU HAVE OR PURCHASE A MONITORED FIRE ALARM OR BURGLAR ALARM SYSTEM OR A MEDICAL MONITORING DEVICE THAT YOU INTEND TO USE WITH AT amp T CONTACT YOUR PROVI VERSE VOICE AS DES STALLATION OF ANY R DEVICES FO OVORIUAC CRIBED IN TH RE ALARM SYSTEM AFTER U VERSE VOICE HAS BE SUCH SYSTEM H AT amp T U VERSE VO U NOWLEDGE AND UND CE SERVICE THEY WILL NOT BE ABLE TO COMMUNICATE WITH TAGE UNLESS YOU MA
29. 5 000 aggregate minutes an unlimited basis e conditions above particularly with regard to AT amp T U verse Messaging which is provided as an verse Voice service and is designed as a voicemail not an announcement essaging service as an announcement service and or other improper or excessive use may impair AT amp T s ability to provide reasonable service to other customers AT amp T reserves the right to cancel your AT amp T U verse Voice service at any time with or without notice if as determined solely by AT amp T based on its network service design and usage experience your messaging service is 1 being used in an improper manner including but not limited to using it as an announcement service or for unlawful purposes 2 consistently generating excessive usage 3 affecting AT amp T s ability to provide reasonable service to other customers or 4 being used to interfere with another s use of the voicemail system X Suspension Termination Without limiting other rights set forth in these TOS AT amp T may either terminate your AT amp T U verse Voice service or transfer your AT amp T U verse Voice service to a different telephone number without penalty upon reasonable notice if AT amp T stops providing AT amp T U verse Voice service either generally or in your area if at any time 911 service over AT amp T U verse Voice service is not available or for other reasons associated with the provisioning of 911 service to your premises
30. AT amp T usive property of AT amp T or third party provi LUDING EN ADVISED OF THE ERVICES bill insert newspaper U verse TV ders and nothing in or other applicable history and confidential information to credit reporting agencies or private credit reporting associations and b periodically obtain and use your credit report and other credit information from any source in connection with AT amp T s offering of the Services and other services You understand that if you fail to fulfill the terms of your obligations under these TOS AT amp T may report your failure to a credit reportin 19 ASSIGNMENT g agency AT amp T may assign these TOS and its rights and obligations pertaining to the provision of the Services or parts thereof to a parent or affiliated company without notice to you You may not assign these TOS or your rights or obligations pertaining to the Services or any parts thereof without the written consent of AT amp T 20 MISCELLANEOUS PROVISIONS 1 These TOS do not provide any third party with a remedy claim or right of reimbursement 2 These TOS any policies guidel n the event of a dispute betw 4 The failure of AT amp T to exercise of such right or provision commenced whether in litigation or arbitration shall govern except preempted by or inconsistent with applicable federal law ines or other documents referenced herein the een us the law of the state or
31. ATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES RATHER THAN JURY TRIALS OR CLASS ACTIONS AND ALSO LIMITS THE REMEDIES AVAILABLE TO YOU IN THE EVENT OF A DISPUTE You must accept these TOS as a condition of receiving the Services For purposes of these TOS you and your refer to the person purchasing the Services We our us refer to AT amp T AT amp T will comply with all applicable federal state and local laws to the extent that such laws apply to AT amp T and its obligations under the TOS If there is any conflict between the TOS and such applicable law such applicable law controls These conflicts could include but are not limited to fees and charges for service billing and payments notices and your rights and remedies Legal Authority You must be at least 18 years of age to purchase the Services as an individual or to accept these TOS as an authorized representative for the person or entity who purchases the Services By accepting these TOS you confirm you are an adult of at least 18 years of age If you are an entity by accepting these TOS you confirm through your duly authorized representative that you are a corporation partnership or other legal entity duly formed and incorporated if applicable in good standing where required to do business with all legal authority and power to accept these TOS and you are also confirming that these TOS constitute a valid and binding obligation of yours All use of the Services wh
32. ATT130700960 AR 9 13 2013 AT amp T Intellectual Property All rights reserved AT amp T and the AT amp T logo are trademarks of AT amp T Intellectual Property 2013 AT amp T Intellectual Property Todos los derechos reservados AT amp T y el logotipo de AT amp T son marcas comerciales de AT amp T Intellectual Property AT amp T U verse Voice Legal Guide Terms of Service Home Wiring Protection Terms and Conditions 911 Acknowledgement Battery Backup Information Informacion sobre la bateria de respaldo Aceptacion del Servicio 911 de AT amp T U verse Get answers 24 7 attcom uversesupport or talk live 800 288 2020 AT amp T U verse Voice Legal Guide Table of Contents AT amp T U verse Voice Terms Of SelviCO eaesesseaeetseeteneetetenetuen 3 AT amp T Privacy Policy STATESMEN ssstsaisasounsmosaisisitsssmesersnssssonensiinatines 15 Home Wiring Protection Terms and ConditiONS aaccccnames 16 AT amp T U verse 911 AcknowledgeMent cccomoosoescosemessses 22 Battery Backup MOMO sica iids 23 Informaci n sobre la bater a de reSPAlO esesesseereseneeteeneeente 28 Aceptaci n del Servicio 911 de AT amp T U Verse 34 The AT amp T U verse Voice Terms of Service can also be found in the AT amp T U verse Voice and TV General Terms of Service at att com u verse att terms of service jsp AT amp T U VERSE VOICE AND TV GENERAL TERMS OF SERVICE September 2013 1 GENERAL AGREEMENT The follo
33. AY BE REQUIRED TO RESET OR RECONFIGURE THE EQUIPMENT D 911 SERVICE OVER TRADITIONAL WIRELINE TELEPHONE SERVICE YOU AGREE TO PLACE CALLS OVER AT amp T U VERSE VOICE SERVICE OF THE 911 LIMITATIONS R SERVICES INCLUDING USE FOR 911 CALLING YOU ACKNOWLEDGE THAT ENDS YOU MAINTAIN AT ALL TIMES AN ALTERNATIVE MEANS OF ACCESSING 911 SERVICES SUCH AS VIA CELLULAR 1 YOU ACKNOWLEDGE AND UNDERST ELEPHONE SERVICE TAND THAT AT amp T WILL NOT ESULT OF SERVICE OUTAGE AND OR INABILITY TO DIAL 911 USING YOUR AT amp T U VERSE ERGENCY SERVICE PERSONNEL FOR ANY REASON 11 CHARACTERISTICS AND LIMITATIONS SET FORTH IN THIS DOCUMENT AND OR THE CESS El TATIONS AN Y PROVISION YOU OR ANY E CLAIM INC LOSSES INCLUDING LOSS OF PROFI DEMANDS ACTIONS COSTS AND EXPENSES INCLUDING ITSELF Other Device Compatibility AT i TERRUPTED D OR FAILURE OF THE 911 NETWORK ITSELF S OF THE TOS YOU AGREE TO DEFEND INDEMNIFY AND HOLD HARMLESS AT amp T ITS SUBSIDIARIES AFFILIATES OFFICERS AGENTS DIRECTORS EMPLOYEES AND ANY OTHER SERVICE SHES SERVICES TO YOU IN CONNECTION WITH THE AT amp T U VERSE VOICE SERVICE FROM ITS OR REVENUE LIABILITIES DAMAGES FINES PENALTIES WIT THIRD PARTY OR USER OF THE AT amp T U VERSE VOICE SERVICE REGARDLESS LUDING WITHOUT LIMITAT ION WITH ANY FAILURE OR OUTAGE OF AT amp T U VERSE VOICE SERVICE OR ANY FAILURE OR OUTAGE OF THE 9
34. NT INTO 1 HE BACK OF THE RG IT COULD RESULT IN A FAILURE OF YOUR MONITORED BURGLAR ALARM OR MONITORED FIRE ALARM SYSTEM BY ACCEPTING THESE TOS YOU USE AT amp T U VERSE VOICE SERVICE AT YOUR OWN R AGAINST AT amp T FOR INTERFERENCE WITH SYSTEM A MEDICAL MONITORING DEVIC VOICE SERVICE VII Local Number Portability In the event you are transferring an existi ng phone number for your AT amp T U verse Voice s number to AT amp T U verse Voice service you hereby authorize AT amp T to process your or and to notify your existing provider of your decision to switch your local local toll an AT amp T U verse Voice service and you represent that you are authorized to take this action numbers are eligible for porting to AT amp T U verse Voice service VIII AT amp T U verse Voicemail SK AND WAIVE ANY CLAIM OR DISRUPTION OF A MONITORED FIRE ALARM OR BURGLAR ALARM E OR OTHER SUCH SYSTEMS OR DEVICES DUE TO THE AT amp T U VERSE ervice i e porting a der for AT amp T U verse Voice d long distance services to Not all telephone AT amp T U verse Voice service includes AT amp T U verse Voicemail a full featured voicemail service If you access your AT amp T U verse Voicemail voice mailbox from outside your local calling area you may incur applicable local toll or long distance charges In addition AT amp T U verse Voicemail service allows you the option to integrate your AT amp T wireless service voice mail box with
35. OME OF posting online at ad postcard letter or call to your billed telephone number In addition if you purchase AT amp T AT amp T may also provide notices of changes to these TOS or other matters by displaying notices on AT amp T t is your responsibility to check for such notices ied in these TOS or required by applicable law notices by you to AT amp T must be given by calling 800 288 2020 and such notices are effective as of the date that our records show we received your call 17 INTELLECTUAL PROPERTY Services and Equipment and any firmware or software used to provide the Services or provided on with providing the Services or embedded in the Equipment and all Services information aterials on related website s are the property of AT amp T or third party providers and are protected by trademark copyright or other intellectual property laws and international treaty provisio corporate names service marks trademarks trade n or third party prov iders are and shall remain the exc this Agreement shall grant you the right or license to use such Marks 18 CREDIT REPORTING AUTHORIZATION r applicable laws and without limitation to other rights provided in these TOS As permitted unde policies you autho ize AT amp T to a disclose your account information including your payment O Terms of Service U verse TV service ns All websites ames logos and domain names collectively Marks of
36. afebattery com en ingl s Importante los lugares donde se venden las bater as est n sujetos a cambios Especificaciones de bater as de respaldo Tipo categor a bater a sellada FiberSafe de cido y plomo con v lvula reguladora VRLA de 12 V de corriente continua y 12 Ah Visite att com newbattery en ingl s si necesita m s ayuda 34 Battery Backup Information Spanish
37. ances or conditions s sometimes difficult and time e responsibility under the fix the trouble on Standard nt e g phones soft phones faxes in identifying or eliminating ong as you continue to R A PARTICULAR PURPOSE IONS ors employees or agents will be liable for delays or failure to perform repairs due to circumstances beyond our reasonable control including labor strikes or disputes natural catastrophes civil disturbances weather material shortages terrorism unusual work loads acts of God fire flood acts of any governmental body or any O their reasonable control Our liability and their liability in to to perform the service covered by the InLine HWP Plan i Home Wiring Protection her cause beyond our or al for damages caused by or arising out of a failure n a proper and timely manner shall in no event exceed he lesser of i 100 or ii the actual cost to repair replace or install the Standard Inside Wire and Covered Components except to the extent additional monetary remedies are provided for in the Dispute Resolution by Binding Arbitration provision below Neither we nor any of our affiliated companies nor any of our or their officers directors employees or agents will be responsible or liable for defacement or damage to customer premises occasioned by drilling of holes or in the attachment and removal of wiring and equipment with standard screws staples hooks
38. any other adult resident or guest at your residence to grant access to your premises for these purposes You understand and agree that walls flooring and or other surfaces in order to install maintain or repair the Service If you do not own your premises or your unit is part of AT amp T may drill cut and otherwise alter improvements on the premises incl uding a multi tenant environment e g apartment building condominium private subdi vision you warrant that you have obtained permission from any necessary party including but not limited to the owner landlord or building ma and repair the Service and to make any alterations AT amp T deems appropriate for the work to be performed You acknowledge that AT amp T may use existing wiring including altering the wiring and removing accessories nager to allow AT amp T and its subcontractors reasonable access to install maintain located within your unit Inside Wiring You warrant that you own or control the Inside Wiring and give AT amp T permission to use alter and remove equipment from such wiring Without limiting any other provisions of this TOS you agree to indemnify AT amp T from and against all claims by an owner landlord building manager or other party in connection with installation maintenance repair or provision of the Services 4 FEES AND CHARGES Agreement to Pay You agree to pay all fees and charges for the Service
39. arl t wi costs that your attorney reasonably accrues for investigating preparing claim in arbitration will be entitled to receive the alternative payment and the attorney premium respectively i awards you any relief on the merits The arbitrator may make rulings and and reimbursement of fees expenses and the alternative payment and the attorney premium at any time during the proceeding and upon request from either party made within ruling on the merits ourteen payment of all such fees ate an arbitration in d by the AAA rules bitrator issues you an award that hichever is greater and and pursuing your a written offer to settle the dispute before an arbitrator was selected you and your attorney f the arbitrator resolve disputes as to the payment 14 days of the arbitrator s 5 The right to attorneys fees and expenses discussed in this arbitration agreement supplements any right to attorneys fees and amount under the applicable law this provision does not preclude the arbitrator expenses you may have under applicable law Thus i amount However you may not recover duplicative awards of attorneys laws we may have a right to an award of attorneys fees and expenses if that we will not seek such an award 6 The arbitrator may award declaratory or injunctive relief only in favor of you would be ent ees or costs Altho we prevail in an ar
40. atus light It will be red if the battery needs to be replaced or if it is missing An audible alarm will also sound with one beep every fifteen minutes when the battery needs to be replaced To determine if the battery is missing open the door and look for a battery there is no audible alarm for a missing battery How to replace the ONT battery Open the door carefully pull the battery off the shelf and remove the black and red wires Connect the black and red wires to the new battery noting the proper battery polarity Slide the new battery onto the shelf and secure Close the door Replacement Battery Model Number GS Battery PX12072 HG or GT12080 HG Replacement batteries are widely available at GS Battery USA Inc AT amp T recommended provider Call 800 472 2879 or visit gsbattery com e Batteries Plus e Radio Shack e Amazon com e Sears com Note Locations where batteries are available are subject to change Battery Backup Information 27 Backup battery specifications e Type rating 12V 8Ah e Size not to exceed 6 05 length x 2 6 depth x 4 05 height with F2 Faston connectors If you need further assistance visit att com newbattery If you have an Intelligent Network Interface Device iNID The iNID includes three components e The outside unit typically located on the outside of your premises or in
41. been provided with stickers that describe the differences and have been instructed to place the stickers on all telephones equipment used for AT amp T U verse Voice service Printed Name ORDER CUSTOMER BILLING ACCOUNT NUMBER No signature required on this copy for your records only SIGNATURE ACKNOWLEDGEMENT DATE 22 911 Acknowledgement Broadband Network AT amp T U verse Voice is provided to you over a broadband Internet Protocol or IP network ACEPTACI N DEL SERVICIO 911 DE AT amp T U VERSE Aceptaci n del servicio 911 Hay importantes diferencias en el servicio 911 seg n utilice el servicio AT amp T U verse Voice o el servicio de elefon a fija tradicional Energ a el ctrica El servicio telef nico siempre ha funcionado principalmente con la energ a el ctrica de la red elef nica Por el contrario el servicio AT amp T U verse Voice funciona en parte con la energ a el ctrica de la casa del cliente AT amp T provee una unidad de respaldo de bater a en el lugar donde se requiera energ a el ctrica consultar a secci n Ubicaciones de las bater as para ver las configuraciones espec ficas Es responsabilidad del cliente asegurarse de que la bater a se mantenga cargada as como reemplazar la bater a ocasionalmente Durante un corte de energ a el cliente no podr realizar o recibir llamadas incluidas las llamadas al servicio 911 a menos que tenga una bater a de respaldo en funcionamiento A fin de co
42. by call her charges incurred through the termination date including any early termination apply If you rent your Equipment you may also be charged the value of any Equ service fees and O accordance with Section 6 11 DISPUTE RESOLUTION WITH AT amp T BY BINDING ARBITRATION u agree to notify AT amp T immedia the Equipment is stolen or if you become aware a dulently used When you call or write you must provide your AT amp T ent use of the Services You wil ve or reduce charges for stolen rcumstances Failure to provide notice to AT amp T tional charges to you Unless notifie as inheren users may attempt to access your Services such as through to the shared nature of the Services and taking adequate security precautions and safeguarding your data ely in writing or by calling the AT amp T any time that Services are being Account number and a detailed on of any person able to provide information we deem sufficient to he cluding documentation of theft e g a copy of a police charges incurred on your AT amp T be responsible for all be responsible for stolen Equipment Equipment upon submission of docu of theft in a timely manner may result d otherwise by AT amp T after you paying your monthly fees for pended or terminated if your payment is past due AT amp T ges While your Services or you g will continue revoked as determined s AT amp T believes a is i utes a violation of any
43. cambios importantes en la manera en que usamos la informaci n que recolectamos y a las opciones que usted tiene en cuanto al uso Visite att com privacy en ingl s para consultar la norma de privacidad actualizada y obtener m s informaci n sobre nuestros compro misos medidas de protecci n de la privacidad y opciones del cliente Privacy Policy Statement O INLINE AND HOME WIRING PROTECTION SERVICES Terms and Conditions hese Terms and Conditions Agreement or Plan for InLine Services and for Home Wiring Protection Services for U verse customers HWP are an optional plan offered depending on your service location by AT amp T Arkansas AT amp T Kansas AT amp T Missouri AT amp T Oklahoma or AT amp T Texas referred to herein as we us our or AT amp T to provide trouble isolation and repair services for inside telephone communications and coaxial cable wiring used to provide AT amp T residential services other than satellite TV services They apply to all customers who purchase nLine HWP Services Important Note PLEASE READ THIS AGREEMENT CAREFULLY THIS AGREEMENT CONTAINS AN ARBITRATION PROVISION THAT GOVERNS DISPUTES BETWEEN YOU AND AT amp T THIS AGREEMENT ALSO ESTABLISHES LIMITATIONS OF LIABILITY IN THE EVENT OF A DISPUTE f you do not agree with these Terms and Conditions please call us immediately to cancel InLine HWP Services f you cancel within thirty 30 days after receipt of these Terms
44. cio AT amp T U verse Voice Asimismo el cliente recibi etiquetas adhesivas que describen las diferencias as como las instrucciones para colocar dichas etiquetas en todos los tel fonos o equipos utilizados para el servicio AT amp T U verse Voice NOMBRE EN IMPRENTA N MERO DE PEDIDO N MERO DE CUENTA DE FACTURACI N DEL CLIENTE No es necesario firmar esta copia es s lo para los registros del cliente FIRMA FECHA DE ACEPTACI N 911 Acknowledgement Spanish Battery Backup Information Please retain for your records Historically telephone service has been powered by electrical power within the telephone network Your AT amp T U verse Voice service including 911 dialing is an enhanced voice communications service that requires electrical power and will not function during a power outage without battery backup power at your premises Therefore you must at all times maintain a working backup battery for all of the following components that apply to your particular AT amp T U verse installation Please refer to the pictures below to determine which type of unit s you have You may have a Residential Gateway RG also known as Wireless Gateway inside your home AT amp T provides an initial RG battery backup unit with an initial battery All subsequent batteries are your responsibility Residential Gateway RG and Battery Backup Unit BBU You may have an Optical Network Terminal ONT in your home apartment or garag
45. dits cash payments or as otherwise determined solely by AT amp T Based on your creditworthiness a non refundable fee may be required require you to enroll and remain enrolled in an automatic payment or electronic and restrict service or features as we deem appropriate If r you we may immediately interrupt or suspend service until unds transfer plan We may establish additional limits your account balance goes beyond the limit we set fo your balance is brought below the li Services may include beginning of your first monthly billing cycle Upon termination you will payments for Services billed in advance A downgrade fee may apply i hirty 30 days of Service provisioning or later programming orders ethod of Billing Payment Fees and charges for th an online bill for the Service unless you specifically at 800 288 2020 You must regi email address You will then be able to view and pay your bill online b ster online to establis U verse Account username and online It is your responsibility to he expiration of this 60 day period excep e Services will be notify us that you h a personal AT amp T password required You understand that security of your password and you are solely responsible for notifying AT amp is not liable for any claims costs damages or expenses arising from a los orgot your password or want to change your password for any reason you may request to reset your
46. e U VERSE VOICE SERVICE Al ADVISE ALL INDIVIDUA DESCRIBED BELOW THROUGHOUT ANY Al 911 SERVICE OVER AT amp T 911 SERVICE OVER AT amp T CONFIGURED CORREC REASON INCLUDING BUT NOT LI BACKUP BATTERY POWER NETWORK OUTAGE OR DISC ISSUES IF THERE IS A POWER OUTAGE YOU PRIOR TO BEING ABLE 1 AT amp T STRONGLY RECO OR INDIRECTLY AS AR VOICE SERVICE OR INABILITY TO AC OT LIMITED TO THE 9 CHARACTERISTICS LI TING A PROVIDER WHO FUR ANY AND ALL CLAIMS BY OR ON BEHALF OF OF THE NATURE OF TH FROM OR VI Home Alarm and AT amp T MAKES NO WARRANTY 1 MONITORED BURGLAR ALAR DEVICES WILL BE UNI CONNECT LS WHO MAY TIMELY SECURE OR ERROR FREE OR O USE YOU TED TO IN THE EVE AT amp T MAKES NO WARRANTY THAT AT amp T U VERSE VOICE SERVICE FOR ACCESS TO 911 WILL BE UNINTERRUPTED BATTERY BACKUP POWER WILL BE SUFFICIENT TO MAINTAIN THE SERVICE D OR ALL POWER OUTAGES U VERSE VOICE SERVICE IS ONLY AVAILABLE AT YOUR SERVICE ADDRESS WHILE CONNECTED TO A PROPERLY POWERED NID OR RG AND A PROPERLY POWERED ONT IF APPLICABLE AND AFTER AT amp T U VERSE VOICE HAS BEEN ACTIVATED U VERSE VOICE SERVICE WILL NOT FUNCTION IF YOUR iNID OR RG FAILS OR IS NOT TLY OR IF YOUR AT amp T U VERSE VOICE IS INTERRUPTED OR NOT FUNCTIONING FOR ANY T OF A POWER OUTAGE UNLESS YOU HAVE WORKING ONNECTION OF YOUR SERVICE BECAUSE OF BILLING M
47. e or on the side of your home If you have an ONT you will also have an RG AT amp T provides a Power Supply Unit PSU for the ONT AT amp T supplies an initial battery in the PSU for the first customer at the premises All subsequent backup batteries are your responsibility If you have an ONT the PSU will be located inside your home apartment or garage within 100 feet of the ONT and will look like one of the following CyberPower PSU APC Power Shields PSUs Two models that look the same model numbers CP24U12 amp CP27U13 You may have an Intelligent Network Interface Device iNID in your home apartment or garage or on the side of your home AT amp T provides a Power Supply Unit iPSU for the iNID and an initial battery for the first customer of AT amp T U verse Voice service at the premises All subsequent batteries are your responsibility If you have an iNID the PSU will be located in a sheltered area either inside your home or in an attached structure such as a garage closet or basement within 100 feet of the iNID 24 Battery Backup Information ME j a PO 4 4 e sob Reso Powe Banory Suence Alarm Figure 1 After you have determined which of these pieces of equipment you have refer to the relevant sections below to learn more about how to monitor your specific type of backup battery or batteries how to get new batteries and how to install them Important Notes You
48. e HWP Services no fewer than all lines at your location on your account must be covered If you have multiple lines at one location you must subscribe to Inline HWP services separately for each line For purposes of this paragraph a line is each outgoing telephone number used to provide AT amp T local exchange telephone services All AT amp T U verse services of any kind e g High Speed Internet Voice and TV and or all AT amp T DSL and dial up Internet access services are considered one line and do not add to the total number of lines when both local exchange telephone services and other AT amp T services are provided at a single location on a single customer account O Home Wiring Protection gt Cor ber LIE BAUER Apl ie rod Mire Probeclion service nee Cars al hp ATAT mpra k r N iraan e PETEETE e EE Tarrniral sq r 3 Eo E EXCLUSIONS The following are NOT covered under the InLine HWP Plan e Inside Wire and Covered Components rendered defective by negligence willful damage vandalism faulty equipment and or premises construction repair remodeling activities e Inside Wire and Covered Components that did not work when InLine HWP Services were ordered e Wiring for boat slips special boat cords and jacks and or wiring for recreational vehicle locations e Jacks located outdoors except for waterproof jacks located on the exterior of your premises
49. e law allows seek relief against us on your behalf You agree that by entering into this agreement you and we are each waiving the right to a trial by jury and to participate in a class action This Agreement evidences a transaction in interstate commerce and thus the Federal Arbitration Act governs the interpretation and enforcement of this provision This arbitration provision shall survive termination of this Agreement b A party who intends to seek arbitration must first send to the other by certified mail a written Notice of Dispute Notice The Notice to us should be addressed to AT amp T Services Inc 208 S Akard Room 3100 04 Home Wiring Protection Dallas Texas 75202 Attn Customer Arbitration Notice Address The Notice must 1 describe the nature and basis of the claim or dispute and 2 set forth the specific relief sought Demand If we and you do not reach an agreement to resolve the claim within thirty 30 days after the Notice is received you or we may commence an arbitration proceeding During the arbitration the amount of any settlement offer made by us or you shall not be disclosed to the arbitrator until after the arbitrator determines the amount if any to which you or we are entitled You may download or copy a form notice and a form to initiate arbitration from here att com residentialarbitration c After we receive notice at the reimburse you for your payment of the filing
50. e of the Services as offered to you in marketing and informational materials on the AT amp T U verse website or you so long as you continue to meet quali or terminated at any time as set otherwise set forth in Benefits materials s in other materials Benefits Any and all such Benefits are provided to ication requirements provided however such Benefits may be modified forth in these TOS or if you change your Services after installation Unless period or when you no longer qualify for the Benefits 6 EQUIPMENT Equipment may be new or fully inspected one of the following Equipment configurati o ns andard monthly rates will be charged at the conclusion of the Benefits and tested Depending on your service address your Services will include a A Residential Wireless Gateway RG or WG located inside your premises and certain service specific equipment set forth in Schedule 1 and or Schedule 2 that is required for the Services to function the RG and service specific equipment herein collectively referred to as Equipment If you do not purchase the Equipment from AT amp T you agree to rent the Equipment as part of your purchase of the Services for the duration of your receipt of the Services Rental fees may be included in your monthly charge for the Services or be charged separately different taxes and surcharges may apply to the rental fees Service fees and or the rental fee
51. e pueden utilizar generadores port tiles con conectores de salida de 120 voltios y cables de extensi n para alimentar el portal residencial la terminal para red de fibra ptica o el equipo inteligente de interfaz de la red Consulte los detalles del fabricante para obtener los procedimientos de seguridad y funcionamiento antes de utilizar un generador port til Podr encontrar otras soluciones de respaldo de 120 voltios para unidades de suministro de energ a por ejemplo sistemas de suministro ininterrumpido de energ a o UPS y equipos de alimentaci n de respaldo Duracell en algunas tiendas de productos electr nicos y para el hogar Si tiene preguntas adicionales llame al 800 288 2020 Si tiene un portal residencial RG El portal est ubicado en el interior de la vivienda del cliente y utiliza energ a el ctrica para prestar todos sus servicios AT amp T U verse La unidad de bater a de respaldo para el portal residencial debe estar instalada en su casa en un rango de aproximadamente 5 pies del mismo y debe ser de f cil acceso Bater a de respaldo del portal residencial su bater a de respaldo para el portal residencial ofrece aproxi madamente cuatro horas de energ a de respaldo cuando utiliza una bater a CSB o YUASA nueva y con carga completa o con otra bater a recomendada o suministrada por Belkin con un tel fono de tonos con cable de una sola l nea conectado directamente con el portal residencial de AT amp T U verse o a t
52. ed to any required electrical power supply and to the residential gateway jack cable outlet and or other appropriate connecting component Also refer to the materials provided 0 you at time of service installation or to online help for assistance in trouble diagnosis 1 Inside Wire does not include horizontal or riser cable in the building If you live in a multi demarc building in which a separate NID is installed for each unit as opposed to a single demarc for the entire building Inside Wire does include the wiring from your NID to the wiring inside the walls of your unit 2 Covered Components may include wireless adapters but only if they were installed by AT amp T in its sole discretion in lieu of installing additional wiring Covered Components may also include patch panels but only if installed by AT amp T Covered Components do not include any customer premises equipment 3 Repair services for the residential gateway telephone adapters and set top boxes may be included as part of a rental agreement in the Terms of Service for the applicable AT amp T U verse service or may be available separately if the equipment is purchased Home Wiring Protection 21 AT amp T U verse 911 Acknowledgement 911 Acknowledgement There are significant differences between accessing 911 service using AT amp T U verse Voice and accessing 911 service using traditional wireline telephone service Electrical Power Histor
53. en remain silent If the battery begins to run low while running on battery power the alarm will beep four times per minute The alarm can be silenced for 24 hours by pushing he blue button on the front of the power supply To determine if the battery is missing open the door and look or a battery there is no audible alarm for a missing battery CyberPower PSU There are status lights on the front right of the CyberPower PSU The Replace Battery status light on the right will be red if the battery needs to be replaced An audible alarm also will sound with two beeps every three minutes when the battery needs to be replaced If the battery begins to run low while running on battery power the alarm will beep four times every two minutes The alarm can be silenced for 24 hours by pushing and holding the blue button on the front of the power supply for three seconds This unit has a Missing Battery status light which will be red if no battery is connected to the power supply APC PowerShield PSU Model CP24U12 There are status lights on the front right of the APC PSU Refer to the Battery Status light It will be red if the battery needs to be replaced or if it is missing There is no audible alarm on this unit To determine if the battery is missing open the door and look for a battery there is no audible alarm for a missing battery APC PowerShield PSU Model CP27U13 There are status lights on the front right of the APC PSU Refer to the Battery St
54. enforce any right or provision of these TOS wi 5 If any provision of these TOS is found by a court or agency of competent jurisd the arbitration clause if that p arbitration clause shall be null and void provisions set forth in any marketing and informational materials or promotional offers for the Services and the terms and conditions posted on the AT amp T U verse website constitute the entire agreement between AT amp T and you and supersede any prior agreements between you or AT amp T with respect to the subject matter of these TOS 3 These TOS and the relationship between you and AT amp T will billing address except to the extent such law is preempted be governed by the law of the state of your by or inconsistent with applicable federal law of your billing address at the time the dispute is o the extent that such law is ill not constitute a waiver iction to be unenforceable the parties nevertheless agree that the remaining provisions of these TOS shall remain in full force and effect The foregoing does not apply to the prohibition against class or representative actions that is part of rovision is found to be unenforceable the arbitration clause but only the 6 To the fullest extent permitted by law you and AT amp T agree that regardless of any statute or law to the contrary any claim or cause of action arising out of or related to use of the Se filed within one 1 year after such claim or cause of ac
55. er PSU Otherwise it is an APC model The two APC PowerShield PSU models look the same but have different features To determine the model number loosen the screws in the battery compartment located at the bottom left of the PSU lift up the PSU and look at the model number on the back of the unit Also see the PSU images on page 42 for reference Delta One Piece PSU The Replace Battery and Missing Battery status lights are on the front right of the Delta One Piece PSU The Replace Battery status light will be red if the battery needs to be replaced An audible alarm will also sound with one beep every fifteen minutes when the battery needs to be replaced When the power supply begins using battery power it will beep once and then remain silent If the battery begins to run low while running on battery power the alarm will beep four times per minute The alarm can be silenced for 24 hours by pushing the blue button on the front of the power supply The Missing Battery status light will be green if no battery is connected o the power supply Delta Two Piece PSU There are status lights on the front right of the Delta Two Piece PSU Refer to the Replace Battery status light hird down from the top It will be red if the battery needs to be replaced or if it is missing An audible alarm will also sound with one beep every fifteen minutes when the battery needs to be replaced When the power supply begins using battery power it will beep once and th
56. ether or not authorized by you shall be deemed for your use You are responsible for ensuring that all use of the Services complies with these TOS By enrolling in activating using or paying for the Services you agree to the terms and conditions in these TOS including but not limited to the prices charges and terms and conditions provided to you in marketing and informational materials associated with the Services and on the AT amp T U verse website all of which are incorporated herein by reference If you do not agree to all of the aforementioned terms and conditions do not use the Services and cancel the Services immediately by calling AT amp T at 800 288 2020 Updates These TOS may be updated or changed from time to time You can review the most current version of these TOS at any time at http www att com u verse att terms of service jsp If AT amp T makes a change to these TOS and that change has a material impact on the Services you will be provided notice of that change and such notice will be provided consistent with Notice provisions of this TOS Your continued use of the Services following such notice constitutes your acceptance of those changes Special Arrangements Some customers may receive the Services through a special arrangement with their property owner or manager If you have such an arrangement these TOS shall apply to the Services except that AT amp T may not directly charge you f
57. fasteners and adhesives when performed in a workmanlike manner EITHER WE NOR ANY OF OUR AFFILIATED COMPANIES NOR ANY OF OUR OR THEIR OFFICERS DIRECTORS EMPLOYEES OR AGENTS WILL BE LIABLE UNDER ANY CIRCUMSTANCES FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO LOST PROFITS DIRECTLY OR INDIRECTLY ARISING FROM THE PERFORMANCE OR NONPERFORMANCE OF SERVICES COVERED UNDER THE INLINE HWP PLAN IN ADDITION El ORS UY HER WE NOR ANY OF OUR AFFILIATED COMPANIES NOR ANY OF OUR OR THEIR OFFICERS DIRECT EMPLOYEES OR AGENTS WILL BE LIABLE UNDER ANY CIRCUMSTANCES FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO LOST PROFITS FOR THE MALFUNCTIONING OR NON FUNCTIONING OF ANY APPARATUS CONNECTED TO YOUR INSIDE WIRE SUCH AS AUTOMATIC DIALERS FIRE AND BURGLAR ALARMS METERS SENSORS ANSWERING DEVICES TELEVISIONS PERSONAL COMPUTERS AND TELEPHONES EXCLUSIONS AND LIMITATIONS SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ACCORDINGLY SOME OF THE LIMITATIONS OR EXCLUSIONS IN THE SECTIONS ABOVE ENTITLED LIMITED WARRANTY AND LIMITATION AND EXCLUSION OF LIABILITY MAY NOT APPLY TO YOU DISPUTE RESOLUTION BY BINDING ARBITRATION All disagreements and disputes between you and AT amp T of every kind if not resolved by negotiations shall be resolved by arbitration
58. fee unless your claim is for currently is 125 fo unable to pay this fee we will pay it directly upon receiving a written re Consumer Related modified by this Agreement and will www adr org by ca bound by the terms of this Contract All issues are for the arbitrator to decide except that i ling the AAA at 800 778 7879 or by writing to the N otice Address that you have commenced arbitration we wi promptly greater than 75 000 The filing fee ques otice Address The r claims under 10 000 but is subject to change by the arbitration provider If you are at the Notice Address The arbitration will be governed by the Commercial Arbitration Rules and the Supplementary Disputes collectively AAA Rules of the American Arbitration Associa be administered by the AAA The AAA Rules are avai Procedures for ion AAA as able online at arbitrator is the scope and enforceability of the arbitration provision are for the court to decide Unless otherwise any arbi AAA Rules Regardless of the manner in which the arbitration is conduct written decision sufficient to explain the essential findings and conclusions on which the award is based Except ed the arbitra ssues relating to we and you agree ration hearings will take place in the county or parish of your billing address If your claim is for 10 000 or less we agree that you may choose whether the arbitration will be
59. guraci n de su red a Terminal para red de fibra ptica ONT por su sigla en ingl s puede tener una terminal para red de fibra ptica que es una caja generalmente ubicada al costado de la vivienda o en el garaje Tendr una unidad de suministro de energ a con bater a de respaldo generalmente ubicada en el garaje que alimenta a la terminal para red de fibra ptica b Portal residencial RG por su sigla en ingl s esta unidad est dentro de su casa cerca de su computadora o televisor principal Requiere energ a el ctrica suministrada por el hogar y tiene una bater a de respaldo c Equipo de interfaz de la red telef nica inteligente iNID por su sigla en ingl s es posible que tenga un equipo de interfaz de la red telef nica inteligente que es una caja que incluye una unidad exterior generalmente ubicada al costado de la casa o en el garaje donde acaba la red de AT amp T y una unidad de suministro de energ a para el equipo iNID iPSU por su sigla en ingl s generalmente ubicada dentro de la casa o en un garaje adyacente Esta unidad suministra energ a para el equipo iNID e incluye la bater a de respaldo y su compartimiento El cliente ha le do y comprende que hay importantes diferencias en el servicio 911 seg n utilice el servicio AT amp T U verse Voice o el servicio de telefon a fija tradicional Se le ha indicado al cliente cu l de las anteriores ubicaciones de bater a corresponde a su servi
60. h in subparagraphs a through d of the Commercial Computer Restricted Rights clause at 48 CFR 52 227 19 when applicable or in subparagraph c 1 ii of The Rights in Technical Data ses in the NASA FAR Supplement also include access to and use o which are provided by non AT amp T third ons apply to your access to and use of such o you or any loss or injury arising out of or caused in whole or in part by your use of any such software services and or applications accessed through or in conjunction with the Service Terms of Service NOTICE ABOUT AUTOMATIC SOFTWARE UPGRADES AT amp T or its applicable third party licensors may provide Software upgrades updates or supplements such as but not limited to adding or removing features or updating security components You understand and agree that AT amp T or the applicable third party licensor have the unrestricted right but not the obli any time Although AVAILABLE BAS IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF PARTICULAR PURPOSE AND NONINFRINGEMENT 2 AT amp T MAKES NO YOUR EXPECTAT wm NO ADVICE OR OR FROM THE SERVICES WILL CREATE ANY WARRANTY 14 LIMITATION OF LIABILITY YOU EXPRESSLY U YOU FOR ANY IND POSSIBILITY OF SU SOFTWARE AND DAMAGE RESULTS OTHER REPRESENT SERVICE IS A REFU c THE INSTALLATION MAINTENANCE REMOVA FERENCE WITH ALARM OR igation to u
61. his arbitration provision other than a change to the Notice Address during the period of time that you are receiving Services you may reject any such change by sending us written notice within 30 days of the change to the Arbitration Notice Address provided above By rejecting any future change you are agreeing that you will arbitrate any dispute between us in accordance with the language of this provision 12 SOFTWARE The Services use and include certain software and or firmware the Software Some Software resides on the Equipment End User License Agreement If you downloaded or installed Software your use of that Software is subject to the End User License Agreement that accompanied that Software With regard to any Software including Software upgrades changes or supplements which is not accompanied by an End User License Agreement AT amp T or its applicable third party licensors grants you a limited personal nontransferable and nonexclusive right and license to use the object code of its Software on the Equipment provided that you do not and do not allow any third party to copy modify create a derivative work of reverse engineer reverse assemble or otherwise attempt to discover any source code or structure sequence and organization of sell assign sublicense distribute rent lease grant a security interest in or otherwise transfer any right in the Software You acknowledge that this license is not a sale of i
62. ically telephone service primarily has been powered by electrical power within the telephone network By contrast AT amp T U verse Voice is powered in part by electrical power in your home AT amp T provides a battery backup unit at the point where the electrical power is required see Battery Locations below or specific configurations It is your responsibility to ensure the battery remains charged and to replace the battery periodically During a power outage you will not be able to make or receive calls including 911 calls unless you have a functioning backup battery To conserve battery power for AT amp T U verse Voice DO NOT use any AT amp T U verse service other than AT amp T U verse Voice during a power outage AT amp T recommends that you use a corded phone with AT amp T U verse Voice during a power outage Cordless phones require electrical power to work and may not be equipped with backup batteries AT amp T also recommends that you always have an alternative means of accessing 911 during a power outage such as via a mobile phone f there is a broadband network outage your AT amp T U verse Voice service will not function and you will not be able to make 911 calls with this service Additional Limitations Please note that AT amp T U verse Voice will work only in your home You will not be able to make any calls including 911 calls from any other location even if you move your Residential Gateway RG or an externa
63. ice o the arbitrator through a telephonic heari your claim exceeds 10 000 the right to a hearing will be d in which the arbitration is conducted the arbitrator shall issue a reasoned written decision sufficient to explain requirements above If however the arbitrator finds that el which the award information The arb pt that issues relating to the scope and enforceability ess AT amp T and you agree otherwise any arbitration lling address If your claim is for 10 000 or less we conducted sole ng or by an in person hearing as established by the AAA Rules If etermined by the AAA Rules Regardless of the manner arbitration from here otice Address that you have commenced arbitration it will promptly reimburse n 75 000 The filing fee currently is e to pay this fee AT amp T will pay it ration will be governed by the mer Related Disputes collectively by this Agreement and will be trator is bound by the terms of this y on the basis of documents submitted is based Excep as otherwise provided for herein AT amp T arbitrator fees for any arbitration initiated in accordance with the notice ither the substance of your claim or the relief sought an improper purpose as measured by the standards set forth in Federal Rule of Civil Procedure 11 b then the payment of all such fees will be governed by the AAA Rules In such case you agree to reimburse AT am
64. ice required by applicable laws at any time change the amount of or basis for determining any fee or charge or institute new fees or charges 5 BILLING AND PAYMENTS Credit Card Authorization You may be asked to provide us with a valid email address and a credit card number from a card issuer that we accept in order to activate your Services You hereby authorize AT amp T to charge and or place a hold on your credit card with respect to any unpaid charges related to the Services You authorize the issuer of the credit card to pay O Terms of Service any amounts described herein without requiring a signed receipt and you agree that these TOS are to be accepted as authorization to the issuer of the credit card to pay all such amounts You authorize AT amp T and or any other company who bills produc continue to attempt to charge and or place holds wit thereof to your credit card until You agree to provide AT amp T with updated credit card in you previously provided is no longer valid You are solely resp information Without limiting the applicability of any o neither AT amp T nor any AT amp T affiliated company wi other charges incurred by you as a result of such attempts to you mistakenly provide a debit card number instead o such amounts are pai have any li d in full s or services or acts as billing agent for AT amp T to h respect to all sums described herein or any portion ormation upon AT amp T s reques
65. idad CyberPower Unidades Dos modelos similares modelos n mero CP24U12 y CP27U13 Puede tener un equipo inteligente de interfaz de la red iNID en su casa apartamento o garaje o al costado de su casa AT amp T ofrece una unidad de suministro de energ a iPSU para dicho equipo y una bater a inicial para el primer residente de la vivienda que solicite el servicio AT amp T U verse Voice Las siguientes bater as ser n respons abilidad del cliente Si usted tiene un equipo inteligente de interfaz de la red la unidad PSU se ubicar en un rea protegida ya sea dentro de su casa o en una estructura adyacente como un garaje armario o s tano en un rango de 100 pies de la terminal Battery Backup Information Spanish I J z Q 4 A 4 4 Reset Power Battery co cs rn o B Silence Alarm Figura 1 Una vez que haya establecido cu l de estos equipos es el que usted tiene consulte las siguientes secciones que correspondan para saber c mo supervisar el tipo espec fico de bater a o bater as que posee c mo conseguir nuevas bater as y c mo instalarlas Avisos importantes El cliente ser el nico responsable de supervisar las bater as de respaldo del equipo que corresponda con el fin de determinar en qu momento es necesario reemplazarlas as como para reemplazar y reciclar las bater as usadas de acuerdo con las instrucciones del fabricante o proveedor AT amp T no
66. inal para red de fibra ptica es una caja generalmente ubicada al costado de la vivienda o en el garaje donde acaba la red de fibra ptica de AT amp T El cliente ser responsable de proporcionar la energ a el ctrica que la terminal requiere para operar AT amp T instalar una unidad de suministro de energ a inicial PSU y la bater a para la terminal para red de fibra ptica cuando el primer residente de la vivienda solicita los servicios de AT amp T AT amp T no instalar una nueva bater a en la vivienda en caso de que el residente anterior ya hubiera contratado un servicio de AT amp T La unidad de suministro de energ a convierte la corriente alterna del hogar en la corriente continua que requiere dicha terminal Esta unidad tambi n contiene la bater a de respaldo La unidad de suministro de energ a debe estar ubicada en un rango de 100 pies de la terminal para red de fibra ptica y se instala dentro de su casa o garaje Si ocurre un corte de luz no podr realizar ni recibir llamadas como por ejemplo al 911 a menos que tenga alimentaci n de una bater a de respaldo tanto para la terminal como para el portal residencial Bater a de respaldo de la terminal para red de fibra ptica una bater a de respaldo para la mencionada terminal nueva y completamente cargada brindar de cuatro a ocho horas de energ a En temperaturas normales la bater a inicial o de reemplazo demora aproximadamente ocho horas en cargar Los res
67. incorporated herein by reference The AT amp T Privacy Policy which is incorporated herein by reference and is available online at http www att com privacy addresses AT amp T s use of account information and other i AT amp T U verse Services are provi private residential dwelling offi nformation specific to your use of AT amp T U verse Services ded for your non commercial personal use only and for your enjoyment in a ce unit You agree not to reproduce duplicate copy sell transfer trade resell or exploit for any commercial purposes any portion of the Services use of the Services or access to the Services Further you agree that the AT amp T U verse TV service will not be viewed in areas open to the public or in commercial establishments and that your AT amp T U verse TV service may not be rebroadcast nor performed nor may admission be charged for listening to or vi 3 INSTALLATION SERVICE You will be responsible for payment of service charges for visits by AT amp T or its subcontractors to your premises ewing AT amp T U verse TV service when a service request results to when you are unwilling to complete troubleshooting steps requested by AT amp T You will provide AT amp T and subcontractors with reasonable rom causes not attributable to AT amp T or its subcontractors including but not limited s access to your premises in order to install maintain and repair the Service and you authorize
68. it will use more power Remember that rotary and pulse phones do not work with AT amp T U verse Voice service e If you connect a cordless phone it will not function without a separate battery backup and not all cordless phones are so equipped You are solely responsible for obtaining and maintaining backup batteries or other sources of power for any cordless phones you use with your AT amp T U verse Voice Service Incorrect or substitute battery connection replacement creates a risk of explosion Batteries are intended for installation and operation in a controlled environment e g inside the garage area free of conductive contaminants Refer any repair issues only to qualified AT amp T technicians Monitoring and or replacing batteries are not considered repair issues In the event of extended power outages portable generators with 120 volt outlets and extension cords can power the RG ONT or iNID See manufacturer details for operating and safety procedures before using a Battery Backup Information 25 portable generator Other 120 volt PSU backup solutions e g Uninterruptible Power Sources UPSs and Duracell Standby Power Plugs may be available at certain home and electronics stores If you have any additional questions please call 800 288 2020 If you have a Residential Gateway RG The RG is located inside your house and uses electrical power to deliver all your AT amp T U verse services The backup battery unit f
69. izar otros servicios de AT amp T U verse Internet de alta velocidad o televisi n durante un corte de energ a debe tener una bater a de respaldo para el portal residencial la terminal para red de fibra ptica o el equipo inteligente de interfaz de la red seg n el caso as como energ a para que sus equipos funcionen Por ejemplo para utilizar el servicio de Internet de AT amp T U verse durante un corte de energ a deber tener una bater a de respaldo para su computadora por ejemplo un sistema de suministro ininterrumpido de energ a o UPS disponible en algunas tiendas de productos electr nicos y para el hogar Las bater as de respaldo no suministrar n energ a a tel fonos inal mbricos u otros equipos como dispositivos de telecomunicaciones utilizados para asistir a clientes con discapacidades que se conectan a la l nea telef nica y requieren electricidad en las instalaciones del cliente e Si tiene una alarma residencial con monitoreo que utilice el servicio de Internet de AT amp T U verse o AT amp T U verse Voice como v a de comunicaci n esta alarma no funcionar durante un corte de luz sin una bater a de respaldo para su panel de alarma residencial si fuera necesario y para su servicio de Internet de AT amp T U verse o AT amp T U verse Voice seg n corresponda Si tiene un sistema de alarma residencial con monitoreo nunca deber enchufar directamente un tel fono de m ltiples l neas en un portal residencial ya que pod
70. l Telephone Adapter TA to the new location Battery Locations Please see att com newbattery for additional details regarding your backup batteries including pictures on how to change the battery Your backup battery or batteries may be in different locations depending on your network configuration a Optical Network Terminal ONT You may have an ONT which is a box typically located on the side of your house or in your garage It will have a power supply unit with a backup battery typically located inside your garage that powers the ONT b Residential Gateway RG This unit is inside your home near your primary computer or television set It requires home provided electrical power and has a backup battery c Intelligent Network Interface Device iNID You may have an NID which is a box that includes an outside unit typically located on the side of your house or in your garage where AT amp T s network terminates and an NID power supply unit iPSU typically located inside your house or in an attached garage This iPSU powers the iNID and includes the housing in which the backup battery unit is contained have read and understand that there are critical differences between accessing 911 service with AT amp T U verse Voice and accessing 911 service with traditional wireline telephone service have been advised which of the battery locations above apply to my AT amp T U verse Voice service In addition have
71. lar mai http www att com u verse att terms of service sp recorded announcement bill message EET YOUR REQUIREMENTS ii THE SERVICES WILL BE UNINTERRUPTED TIMELY SECURE OR ERROR FREE iii THE RESULTS THAT MAY BE OBTAINED FROM TH USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE iv THE QUALITY OF ANY PRODUCTS SERVICES INFORMATION OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICES WILL MEET OT CONFLICT OR INTERFERE WITH OTHER SERVICES FROM AT amp T OR THIRD PARTIES THAT YOU RECEIVE AT YOUR PREMISES AT amp T OR THROUGH j VE OR EXEMPLARY DAMAGES INC BUT NOT LIMITED TO DAMAGES FOR PERSONAL INJURY PROPERTY DAMAGE LOSS OF REVENUE OR PROFITS BUSINESS OR GOODWILL USE DATA OR OTHER INTANGIBLE LOSSES EVEN IF AT amp T HAS BE SIDE OR OUTSIDE WIRING b THE PERFORMANCE OR NONPERFORMANCE OF THE S L OR TECHNICAL SUPPORT OF THE SERVICES EVEN IF SUCH FROM THE NEGLIGENCE OR GROSS NEGLIGENCE OF AN AT amp T INSTALLER TECHNICIAN OR ATIVE AND OR d ANY INABILITY TO REACH 911 EMERGENCY SERVICES ANY ALLEGED INTER EDICAL MONITORING SIGNALS OR ANY FAILURE OF ALARM OR MEDICAL MONITORING SIGNALS TO REACH THEIR INTENDED MONITORING STATIONS ALLEGEDLY AS A RESULT OF THE SERVICES N ANY EVENT YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISPUTE WITH AT amp T IN CON AS IS AND AS ITY FITNESS FOR A m TOS OT BE LIABLE TO UDES EQUIPMENT ECTION WITH THE THE IMMEDIATELY ITATION OR RDINGLY S
72. law regulation or tari or c is a violation o n by AT amp T of the Servi tware if applicable PLEASE READ THIS CAREFULLY IT AFFECTS YOUR RIGHTS Most customer concerns can be resolved quickly and to 800 288 2020 In the unlikely event that AT amp T s customer service department is unable to resolve a complaint you may have to your satisfaction or if AT amp T has not been able to resolve a dispute it has with you after attempting to do so informally we each agree to resolve those disputes through binding arbitration or small claims court instead of in courts of general jurisdiction Arbitration is more informal he cus T amp T may refer s ously unpaid undisp olely by AT amp T You wi egal fraudulent har these TOS or any a ces also constitutes ing 800 288 2020 Yo uted and termination may continue until satisfactory arrangements are suspended you will not r monthly charges and any be charged terminate all or a portion of your assing f including pplicable uch use to law enforcement ermination u must pay ees that ipment that is not re urned in omer s satisfaction by calling AT amp T at Terms of Service Q than a lawsuit in court Arbitration uses a neutral arbitrator instead of a judge or jury allows for more limited discovery than in court and is subject to very limited review by courts Arbitrators can award the same damages and relief that a cou
73. ly responsible for and wi or if your use is otherwise a emails you receive from VMTT that you forward or include in third party working on AT amp T s be such voicemail message into text email and to use voicemail messages and transcriptions to enhance train and improve AT amp T s speech recognition and transcription services software and equipment You agree that the results of half to listen to and transcri benchmarking VMTT against competing products or services consent to disclose in accordance with the BSA or RSA as may be applicable to you Additional charges may apply to receiving email on your wireless device from VMTT as well as replying to or email depending on your plan Transcription times cannot be guaranteed You busive fraudulent or does not comply with the law comply with all applicable laws as to the content of a a reply to any other person You authorize AT amp T or a be all or part of a voicemail me is AT amp T confidential information requiring AT amp T written unusually large number ny text messages or ssage and to convert or forwarding VMTT messages via SMS text are responsible for providing a correct email address and updating the email address when changes to the email account are made IX Prohibited Uses of AT amp T U verse Voice Service You agree that you will NOT use AT amp T U verse Voice service 1 As a business service or for
74. n servicio de comunicaciones de voz optimizado que requiere energ a el ctrica y no funcionar durante un corte de luz si no cuenta con una bater a de respaldo en su domicilio Por lo tanto debe tener una bater a de respaldo funcionando en todo momento para los siguientes componentes correspondientes a su instalaci n particular de AT amp T U verse Consulte las im genes que siguen para establecer qu tipo de unidad o unidades corresponden a las que usted tiene Puede tener un portal residencial RG en su casa AT amp T proporciona una unidad de bater a de respaldo inicial del portal residencial con una bater a inicial Las siguientes bater as ser n responsabilidad del cliente Portal residencial RG y unidad de bater a de respaldo BBU Puede tener una terminal para red de fibra ptica ONT en su casa apartamento o garaje o al costado de su casa En tal caso tambi n tendr un portal residencial AT amp T ofrece una unidad de suministro de energ a PSU para dicha terminal AT amp T proporciona una bater a inicial en la unidad PSU para el primer residente de la vivienda que solicite el servicio Las siguientes bater as de respaldo ser n responsabilidad del cliente Si usted tiene una terminal para red de fibra ptica la unidad PSU se ubicar en su casa apartamento o garaje en un rango de 100 pies de la terminal y se ver como uno de los siguientes E e E l aeeoo Unidad Delta de una pieza E stat Un
75. nal as opposed to replacement wire jacks cable outlets and or components including connecting the wire at the NID ONT or jacks cable outlets e End to End replacement of wire e g from the NID ONT to one or more jacks cable outlets unless AT amp T determines in its sole discretion that replacement is necessary ain line extension wire to unattached structures such as a separate garage or barn Conversion of hard wired phones and or other customer equipment to modular jacks outlets Jacks cable outlet rewiring relocation and or rearrangements from one working line to another oving rearranging Inside Wire at the NID ONT Jacks cable outlets without wiring non modular and or conversion of non modu ar jacks outlets to modular ones Wiring used for satellite TV services and Requests to check for wire taps Home Wiring Protection 17 CUSTOMER S RESPONSIBILITY If the work you request requires conduit cutting and patching of modifications you are responsible for arranging to have such worl After each repair visit you have the responsibility to reestablish th equipment e g phones soft phones faxes modems computers inished walls floors and or ceilings or structure k performed by other persons e connection or verify proper functioning of any monitors televisions fire and burglar alarms meters sensors automatic dialers answering devices etc connected to your in
76. ndicator works properly only when the iPSU is connected to and communicates with the outside unit How to replace the iNID backup battery Use a Phillips screwdriver to unfasten two screws one on each side securing the power supply battery cover Press down on the tension springs and pull to disconnect the battery cable connector from the battery cable Release the safety strap securing the battery Insert the new battery gently into the housing Connect the battery cable connector to the battery cable Secure the battery with the safety strap Replace the housing cover and fasten the cover with the two screws Do not connect the iNID backup battery to any device other than the AT amp T U verse iNID or use it with any service other than your AT amp T U verse Voice service Replacement Battery Model Number EnerSys FiberSafe12 Replacement batteries are available only at EnerSys call 1 866 327 5755 or visit fibersafebattery com Note Locations where batteries are available are subject to change Backup battery specifications Type Rating FiberSafe 12 VDC 12 Ah Sealed Valve Regulated Lead Acid VRLA battery If you need further assistance visit att com newbattery 28 Battery Backup Information Informaci n sobre la bater a de respaldo Guardar como referencia El servicio telef nico siempre ha funcionado con la energ a el ctrica de la red telef nica El servicio AT amp T U verse Voice incluido el servicio de marcado 911 es u
77. nservar la energ a de la bater a para el servicio AT amp T U verse Voice NO utilizar ning n otro servicio de AT amp T U verse m s que el de voz durante un corte de energ a AT amp T recomienda usar un tel fono con cable con el servicio AT amp T U verse Voice durante un corte de uz Los tel fonos inal mbricos requieren energ a el ctrica para funcionar y pueden carecer de bater as de respaldo AT amp T asimismo recomienda disponer siempre de un medio alternativo para llamar al 911 en caso de un corte de energ a como por ejemplo un tel fono m vil Red de banda ancha El servicio AT amp T U verse Voice se suministra a trav s de una red de banda ancha protocolo de Internet o IP En caso de una interrupci n de la red de banda ancha el servicio AT amp T U verse Voice no funcionar y el cliente no podr llamar al 911 con este servicio Limitaciones adicionales El cliente deber tener en cuenta que el servicio de voz AT amp T U verse Voice s lo uncionar en su casa No podr realizar ninguna llamada ni siquiera al 911 desde ninguna ubicaci n incluso si raslada su portal residencial o un adaptador telef nico externo a una nueva ubicaci n Ubicaciones de las bater as Consultar att com newbattery en ingl s para obtener detalles adicionales sobre las bater as de respaldo incluso fotos sobre c mo cambiar la bater a Es posible que sus bater as de respaldo est n en lugares diferentes seg n la confi
78. nside Wire you have several choices You can fix it yourself You can have it ixed by a third party such as an electrician Alternatively you can call AT amp T to fix it If you call AT amp T we will charge you for time and materials to fix the problem if you do not subscribe to InLine HWP Services If your AT amp T service is located in rented or leased facilities military housing or a multi unit building apartment dormitory condominium cooperative dwelling nursing home or other group living facility you should determine whether you or your andlord property manager are responsible for repairs to your Inside Wire prior to subscribing to InLine HWP services However if your landlord property manager permits you may still choose to subscribe to InLine HWP Services if you prefer AT amp T diagnostic and repair services to those of others DESCRIPTION OF SERVICES The InLine HWP Plan is an optional service plan that protects AT amp T residential customers against unexpected charges for repair of Standard Inside Wire including repairs that result from normal wear and tear If you report a problem with your AT amp T service s and or your Inside Wire and you subscribe to InLine HWP Services we will perform standard diagnostics to determine where the problem exists trouble isolation We will also repair as necessary your Standard Inside Wire as well as certain connecting components used to provide AT amp T U verse services such as jack face plate
79. nt to use other AT amp T U verse services high speed Internet and or TV during a power outage you must have battery backup power for the RG ONT and or iNID as applicable as well as power for your devices For example to use your AT amp T U verse Internet service during a power outage you must provide battery backup power for your computer such as an Uninterruptible Power Source UPS available at certain home and electronics stores The backup batteries will not power cordless phones or other equipment such as telecommunications devices used to assist customers with disabilities that are connected to the telephone line and require electricity from the customer s premises If you have a monitored home alarm that uses AT amp T U verse Voice or Internet service as the communications pathway your monitored home alarm will not function during a power outage without battery backup power for your home alarm panel if necessary and for your AT amp T U verse Voice or Internet service as applicable If you have a monitored home alarm you should never plug a multi line phone directly into the RG as it could interfere with the alarm signals AT amp T recommends that you have a corded single line phone to use with AT amp T U verse Voice during a power outage This should be directly connected to your in home wiring or if you have a Residential Gateway the corded phone can be directly connected to the RG If you connect more than one corded phone
80. nta luces de estado Si es necesario reemplazar la bater a la luz de estado de reemplazo de bater a que est a la derecha se pondr roja Tambi n escuchar dos se ales sonoras cada tres minutos cuando deba reemplazar la bater a Si la bater a comienza a agotarse mientras se utiliza como fuente de energ a la alarma sonar cuatro veces cada dos minutos La alarma puede silenciarse por 24 horas presionando el bot n azul al frente de la unidad de suministro de energ a por tres segundos La unidad tiene una luz de estado de ausencia de bater a que se pondr roja si no hay ninguna bater a conectada al suministro de energ a Unidad APC PowerShield modelo n mero CP24U12 El lado derecho del frente de la unidad APC presenta luces de estado Verifique la luz de estado de la bater a Estar roja si la bater a debe reemplazarse o si falta Esta unidad no cuenta con alarmas sonoras Para determinar si la bater a no est puesta abra la tapa y b squela no hay alarmas sonoras que le indiquen si la misma no est colocada Battery Backup Information Spanish Unidad APC PowerShield modelo n mero CP27U13 El lado derecho del frente de la unidad APC presenta luces de estado Verifique la luz de estado de la bater a Estar roja si la bater a debe reemplazarse o si falta Escuchar una se al sonora cada quince minutos cuando se deba reemplazar la bater a Para determinar si la bater a no est puesta abra la tapa y b
81. ntellectual property and that AT amp T or its third party licensors providers or suppliers continue to own all right title and interest to the Software and related documentation The Software is protected by the copyright laws of the United States and international copyright treaties Export Limits You shall comply with all export laws and restrictions and regulations of the Department of Commerce the United States Department of Treasury Office of Foreign Assets Control OFAC or other United States or foreign agency or authority and shall not export or allow the export or re export of restrictions laws or regulations By downloading or using the Softwa warrant that you are not located in under the control of or a national or res such list Restricted Rights The Software is provided with RESTRICTED RIGHTS and Computer Software clause of DFARS 252 227 7013 and in simi Non AT amp T Software Services or Applications Your use of the Services may software services and or applications which interact with the Servi ar clau ces and parties and when applicable those third parties terms and conditi non AT amp T software services and or applications AT amp T is not liable he Software in violation of any such e you agree to the foregoing and represent and ident of any restricted country or on any Use duplication or disclosure by the Government is subject to restrictions as set fort
82. o store or to deliver any messages and other communications for the modification or malformation of communications over the AT amp T U verse Voice service or for other content maintained or ransmitted by AT amp T U verse Voice service You acknowledge that AT amp T reserves the right to log off accounts or disconnect sessions that are inactive for an extended period of time You further acknowledge that AT amp T reserves he right to change these general practices and limits at any time without advance notice f you also purchase AT amp T U verse TV call history information for all missed and answered calls can be displayed on your TV screen and cannot be PIN protected Call history for dialed calls cannot be displayed on your TV screen Also Caller ID information may be displayed on your TV screen at the time you purchase AT amp T U verse Voice and AT amp T U verse TV or in later iterations of the Services Power Outages and Backup Batteries YOU ACKNOWLEDGE AND UNDERSTAND THAT AT amp T U VERSE VOICE REQUIRES ELECTRICAL POWER TO FUNCTION AND THAT YOU THEREFORE MUST AT ALL TIMES MAINTAIN A WORKING BACKUP BATTERY FOR YOUR iNID RG AND YOUR ONT IF YOU HAVE ONE YOU ACKNOWLEDGE AND UNDERSTAND THAT IT WILL TAKE APPROXIMATELY 18 HOURS TO CHARGE AN INITIAL BACKUP BATTERY AFTER U VERSE VOICE IS INSTALLED AND OR AFTER A REPLACEMENT BATTERY IS INSTALLED YOU ACKNOWLEDGE AND UNDERSTAND THAT TO CONSERVE BATTERY POWER DURING A POWER OUTAGE YOU
83. or Services including Equipment provided to you as part of the special arrangement and the Equipment return provisions may not apply to you even though Equipment remains AT amp T owned You will be responsible for fees and charges associated with additional Service orders You may have an additional agreement or contract with your property owner or manager that covers any applicable special arrangement Any such additional agreement or contract is outside these TOS and AT amp T is not responsible for nor bound by the terms of any agreement you may have with your property owner or manager If the special arrangement with your property owner or manager terminates you will continue receiving Service under standard billing terms and these TOS unless you notify AT amp T 2 ACCEPTABLE USE AND PRIVACY POLICIES Use of the Services is subject to the AT amp T Acceptable Use Policy available at http www corp att com aup which is incorporated herein by reference Once you have purchased the Services you will have an account with AT amp T AT amp T Account Your AT amp T Account will include information applicable to the Services including but not limited to billing information and charges related to the Services whether recurring or one time If you have or later obtain an AT amp T Access ID you are subject to the AT amp T Access ID Terms and Conditions available at Terms of Service 3 http www att com accessidte rms which are
84. or providing AT amp T T when the first resident at a premises orders AT amp T services The DC power required by the ONT ical Network Terminal ONT which is a work terminates The ntelligent Network orth in Schedule 1 and or Schedule 2 that the iNID and certain service speci ot purchase the Equipment herein collectively to rent the Equipment al fees may be included on the AT amp T hree components 1 a network terminates eless networking capabi a power supply unit typically located in a sheltered area ei your premises or in Backup Battery for RG purchasers of AT amp T U verse Voice service See Schedule 1 section IV Backup Batteries Backup Battery for ON AT amp T charge when your first AT amp T services AT amp T provides the initia AT amp T service is installed If a prior resident of t services you are responsible for determining whet an attached structure AT amp T provides an initi T If there is an ONT a backu You are responsible for providi al RG battery backup unit with an initial backup battery for or more information on Power Outages and ng the electrica ity and is located inside her inside power for the iNID your premises and you are the first resident at the premises to order p battery for the ONT power supply box to you at no additional he premises was the first her a replacement battery for the existing ONT power esident to order
85. or the RG must be installed inside your house within approximately 5 feet of the RG and should be easily accessible Backup Battery for RG Your RG backup battery will provide approximately four hours of backup power when equipped with a new fully charged CSB or YUASA branded battery or other battery recommended or supplied by Belkin with one corded single line touch tone phone connected to the AT amp T U verse Residential Gateway directly or through your in home wiring and with no other equipment and no service other than AT amp T U verse Voice service drawing power from the RG backup battery Actual results will vary depending on among other things battery age usage patterns and environmental conditions including temperature extremes and fluctuations It takes approximately 18 hours at normal indoor temperatures to charge an initial battery after AT amp T U verse Voice is installed and or after a replacement battery is installed When to replace the RG backup battery When the battery is low the yellow LED on the front panel will flash and the audible alarm will sound every second You should purchase a new backup battery when this happens The alarm will continue until the battery is depleted and the unit performs a forced shutdown The red LED on the front panel will flash and the audible alarm will sound every two seconds when the battery has reached the end of its useful life you must replace the battery as soon as possible to
86. p T for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules In addition if you initiate an arbitration in which you seek more than 75 000 in damages he payment of these fees will be governed by the AAA rules d If after finding in your favor in any respect on the merits of your claim the arbitrator issues you an award that is greater than the value of AT amp T s last written settlement offer made before an arbitrator was selected then AT amp T will e pay you the amount of the award o 10 000 the alternative payment whichever is greater and e pay your attorney if any twice the amount of attorneys fees and reimburse any expenses including expert witness fees and costs that your att orney reasonably accrues for investigating preparing and pursuing your claim in arbitration the attorney premium If AT amp T did not make a written offer to set be entitled to receive the alternative paym le the dispute before an arbitrator was selected you and your attorney will ent and the attorney premium respectively if the arbitrator awards you any relief on the merits The arbitrator may make rulings and resolve disputes as to the payment and reimbursement of fees expenses and the alternative payme request from either party made within fou e The right to attorneys fees and expen and expenses you may have under appli applicable law this provision does not p
87. password notify AT amp T immediately if your contact information changes Bill Inquiries and Refunds If you believe you have been billed in error for the Services please notify us within 60 days of the billing date by contacting Customer Service 800 288 2020 Al where required by law or requ mit Any charges you incur in excess of your limit become immediately due Payment Cycle and Cancellation Billing for the Services commences when AT amp T has provisioned the Services Recurring charges for each month s Services will be billed one month cycle Non recurring and usage based charges for the Services in advance Billing is based on a 30 day generally will be billed in the billing cycle following pro rated charges for a partial monthly period prior to the be charged for the pro rated number o in that billing cycle and if applicable you will receive a credit for any balance of you make changes to your Service within billed to your AT amp T Account You will receive want to receive a paper bill for the Services y U verse Account and provide a billing y logging on to your personal AT amp T My you have sole responsibility for the T if your password is lost or stolen AT amp T misplaced or stolen password If you T amp T will not issue refunds or credits after Promotions and Contingent Benefits You may receive or be eligible for certain discounts features promotions and other benefits associated with your purchas
88. pgrade update or supplement the Software on the Equipment at unlikely Software upgrades updates or supplements could reset your Equipment and erase saved preferences and stored content 13 DISCLAIMER OF WARRANTIES YOU EXPRESSLY UNDERSTAND AND AGREE THAT 1 YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK THE SERVICES ARE PROVIDED ON AN IS AT amp T EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND WHETHER EXPRESS OR ERCHANTABIL WARRANTY THAT i THE SERVICES WILL ONS OR v THE SERVICES WILL FORMATION WHETHER ORAL OR WRITTEN OBTAINED BY YOU FRO OT EXPRESSLY STATED IN THESE DERSTAND AND AGREE THAT UNLESS PROHIBITED BY LAW AT amp T SHALL RECT INCIDENTAL SPECIAL CONSEQUENTIAL PUNIT CH DAMAGES RESULTING FROM a USE OF THE SERVICES WHICH INCL 15 EXCLUSIONS EXCLUSION OF LIA PRECEEDING TWELV SOME JURISDICTION D NOT TO EXCEED THE TOTAL AMOUNT OF SERVICE FEES PAID DURING E MONTH PERIOD DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LI ITY FOR INCIDENTAL CONSEQUENTIAL OR PUNITIVE DAMAGES ACCO THE ABOVE LIMITA 16 NOTICE All portions of the o you in conjuncti documents and m Unless otherwise speci L ONS OF SECTIONS 13 AND 14 MAY NOT APPLY TO YOU Unless otherwise specified in these TOS notices to you may be made via email regu
89. pos que est n conectados Retirar la tapa de la bater a de la parte trasera del equipo Retirar la bater a de la caja de protecci n y las conexiones del cable de la bater a Conectar la nueva bater a negro con negro rojo con rojo colocarla dentro de la caja de protecci n Volver a colocar la tapa de la bater a con firmeza No debe conectar la bater a de respaldo del portal residencial a ning n equipo adem s del portal residencial de AT amp T U verse ni utilizarlo con cualquier otro servicio que no sea el servicio AT amp T U verse Voice N meros de modelo de bater as de repuesto e Belkin F6C127xBAT e China Storage Battery GP 1272 e Yuasa NPW 36 12 Puede encontrar baterias de repuesto en Belkin proveedor recomendado por AT amp T llame al 866 539 5791 o visite belkin com gatewaybattery en ingl s e China Storage Battery e Yuasa e Radio Shack e Ferreter as locales e Batteries Plus e Sears Importante los lugares donde se venden las bater as est n sujetos a cambios Especificaciones de bater as de respaldo e Tipo categor a 12 V 7 2 Ah Battery Backup Information Spanish E e Tama o no puede exceder 5 94 de largo x 2 56 de ancho x 3 7 de alto con conectores Faston F2 Para obtener m s informaci n consulte la Gu a de funciones y el Manual del usuario de la bater a de respaldo para portal residencial de Belkin Si usted tiene una terminal para red de fibra ptica ONT La term
90. r interferir con las se ales de la alarma AT amp T le recomienda que tenga un tel fono con cable de una sola l nea para utilizar el servicio AT amp T U verse Voice durante un corte de luz Este tel fono debe estar directamente conectado al cableado de su casa o en caso de que tenga un portal residencial el tel fono con cable puede estar directamente conectado a este portal Si conecta m s de un tel fono con cable utilizar m s energ a Recuerde que los tel fonos de disco y de impulsos no funcionan con el servicio AT amp T U verse Voice e Si se conecta un tel fono inal mbrico ste no funcionar sin una bater a de respaldo aparte y no todos los tel fonos inal mbricos est n equipados de esa manera El cliente ser tambi n exclusivamente responsable de obtener y mantener las bater as de respaldo y otras fuentes de energ a para los tel fonos inal mbricos que utilice con el servicio AT amp T U verse Voice D Battery Backup Information Spanish El reemplazo incorrecto o sustitutivo de la conexi n de la bater a genera riesgo de explosi n Las bater as fueron hechas para ser instaladas y utilizadas en un ambiente controlado por ejemplo en el rea del garaje libre de contaminantes conductivos Las reparaciones deben estar a cargo s lo de t cnicos calificados de AT amp T La supervisi n o el reemplazo de bater as no son considerados reparaciones En el caso de cortes de luz prolongados s
91. r not recover duplicative awards of attorne nt and the attorney premium at any time during the proceeding and upon rteen 14 days of the arbitrator s ruling on the merits ses discussed in paragraph d supplements any right to attorneys fees cable law Thus if you would be entitled to a larger amount under the eclude the arbitrator from awarding you that amount However you may ys fees or costs Although under some laws AT amp T may have a right to an award of attorneys fees and expenses if i prevails in an arbitration AT amp T agrees that it will not seek such an award f The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party s individual claim YOU AND AT amp T AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING Further unless both you and AT amp T agree otherwise the arbitrator may not consolidate more than one person s claims and may not otherwise preside over any form of a representative or class proceeding If this specific provision is found to be unenforceable then the entirety of this arbitration provision shall be null and void g Notwithstanding any provision in this Agreement to the contrary we agree that if AT amp T makes any future change to t
92. rav s del cableado interno de la vivienda y sin otro equipo o servicio recibiendo energ a de la bater a de respaldo del portal residencial que no sea el servicio AT amp T U verse Voice Los resultados reales var an dependiendo entre otras cosas de la antiguedad de la bater a los patrones de uso y las condiciones ambientales incluidos los extremos y las fluctuaciones de temperatura A temperaturas interiores usuales toma aproximadamente 18 horas cargar una bater a inicial una vez que el servicio AT amp T U verse Voice se haya instalado o luego de que se haya instalado una bater a de respaldo Cu ndo se debe reemplazar la bater a de respaldo del portal residencial Cuando la bater a est baja el indicador luminoso amarillo en el panel del frente parpadear y sonar la alarma una vez por segundo Deber comprar una nueva bater a de respaldo cuando esto suceda La alarma continuar sonando hasta que la bater a se haya agotado y la unidad se apague El indicador luminoso rojo en el panel frontal parpadear y la alarma sonar una vez cada dos segundos cuando la bater a haya alcanzado el l mite de su vida til Deber reemplazar la bater a tan pronto como sea posible para asegurarse que la bater a de respaldo del portal residencial funcione correctamente C mo se debe reemplazar la bater a de respaldo del portal residencial Desconectar de la corriente la bater a de respaldo del portal residencial y todos los equi
93. re of the Service and or in AT amp T s termination of your Service IV Interruptions Limitations And Modifications to Service Since voice over IP is dependent on the IP network the availability of an adequate power supply and correct Equipment configuration AT amp T does not guarantee that AT amp T U verse Voice service will be continuous or error free You acknowledge and understand that AT amp T cannot guarantee that voice over IP communication is completely secure You also acknowledge that AT amp T may establish general practices and limits concerning use of the AT amp T U verse Voice service including without limiting other limitations set forth in these TOS or otherwise AT amp T U verse Voice service cannot be used to make or receive operator assisted collect or third party billing calls nor can AT amp T U verse Voice service be used to make 900 976 calls area code 500 700 and 710 calls 10 10 XXX dial around calls or international operator or directory assistance calls Also the ability to call certain N11 services 211 311 511 may not be available AT amp T also limits the maximum number of days that messages will be retained the maximum number messages hat will be retained by the Service the maximum size of any message and the maximum disk space that will be allotted on AT amp T s servers on your behalf You agree that AT amp T will have no responsibility or liability for the deletion for failure t
94. rs agents and employees harmless from any claim demand action citation or legal proceeding including but not limited to those arising out of or resulting from the death or bodily injury of any person or the damage loss or destruction of any real or tangible personal property or for reasonable attorneys fees except as provided in paragraph 11 e below made by any party against AT amp T its subsidiaries affiliates directors officers agents and employees arising out of or related to your use of or inability to use the Services your connect on to the Services the provisioning or alleged failure to provision the Services a violation of any provision of this TOS or your violation of any rights of another Q Terms of Se rvice 8 INTERRUPTIONS LIMITATIONS AND MODIFICATIONS TO SERVICE Service may be temporarily interrupted or otherwise limited for a variety of reasons some beyond the control of AT amp T AT amp T reserves the right to refuse credit allowances for interruptions of Service AT amp T also reserves the right to modify or discontinue temporarily or permanently at any time and from time to time the Services or any function or feature of the Services or any part thereof without liability You acknowledge that AT amp T may establish general practices and limits concerning use of the Services including without limitation the limits set forth in the attached Schedule 1 and Schedule 2 IP Network
95. rt can award Any arbitration under this Agreement will take place on an individual basis class arbitrations and class actions are not permitted For any nonfrivolous claim that does not exceed 75 000 AT amp T will pay all costs of the arbitration to at least the same extent as you would be in court oreover in arbitration you are entitled to recover attorneys fees from AT amp T In addition under certain circumstances as explained below AT amp T will pay you more than the amount of the arbitrator s award and will pay your attorney if any twice his or her reasonable attorneys fees if the arbitrator awards you an amount that is greater than what AT amp T has offered you to settle the dispute Arbitration Agreement a AT amp T and you agree to arbitrate all disputes and claims between us This agreement to arbitrate is intended to be broadly interpreted It includes but is not limited to e claims arising out of or relating to any aspect of the relationship between us whether based in contract tort statute fraud misrepresentation or any other legal theory e claims that arose before this or any prior Agreement including but not limited to claims relating to advertising e claims that are currently the subject of purported class action litigation in which you are not a member of a certified class and e claims that may arise after the termination of this Agreement References to AT amp T you
96. s connectors splitters diplexers baluns short jumper cables external adapters and blocking filters Covered Components subject to the Exclusions listed below Power supplies back up batteries electrical wiring residential gateways telephone adapters and set top boxes are not covered Components that are not used to provide AT amp T U verse services are not covered Inside Wire that is not connected to AT amp T network facilities is not covered See diagram below Under the InLine HWP Plan we will repair or replace defective Standard Inside Wire and Covered Components at no additional cost to you You pay only your monthly InLine HWP subscription charge At our discretion we will determine the manner in which repairs will be made We will also decide the color and specifications of replaced wire communications jacks cable outlets and connecting blocks Surface mounting is the standard for replacing communications wiring and jacks Requests for replacement with concealed communications wiring requiring extra work may be subject to time and material charges We reserve the right to dispatch a repairman at our discretion since trouble isolation can often be performed through our remote testing facilities The InLine HWP Plan covers Standard Inside Wire at a single location on a single customer account If you wish to purchase InLin
97. s associated with your AT amp T Account including recurring and nonrecurring charges taxes fees surcharges and assessments applicable to the Services associated equipment installation and maintenance and including all usage and other charges associated with your account In order to provide you with the Services AT amp T may pay taxes fees and surcharges to municipalities and other governmental entitie Late Payment Charge and Dish received by the payment due d s which AT amp T may pass on to you onored Check or Other Instrument Fee If the entire amount of payment due is not ate a late payment charge will be charged to you AT amp T may assign unpaid late balances to a collection agency for appropriate action You will be charged a fee for any check or other instrument including credit card charge backs tendered by you and returned unpaid by a financial institution for any reason Unpaid Past Due Charges You collection agencies outside counsel or other agents to contact you in connection with any and all matters relating to unpaid past due cha information you provide will be charges such contact may be made to any mailing address telephone number cellular phone number emai address or any other electronic address that you have provided or may in the future provide to AT amp T All contact expressly authorize and specifically consent to allowing AT amp T and or its outside rges billed by AT amp T to
98. ser responsable por las fallas de funcionamiento que su servicio pueda presentar durante un corte de luz incluidas las fallas por ausencia o insuficiencia de energ a de la bater a de emergencia AT amp T no ser responsable del mantenimiento continuo o de la administraci n del equipo lo que incluye las unidades de bater a de respaldo ofrecidas a los clientes del servicio AT amp T U verse Voice El cliente debe deshacerse de la bater a usada adecuadamente Puede visitar call2recycle org en ingl s para encontrar recursos en su rea para reciclar bater as recargables Si usted tiene una terminal para red de fibra ptica o un equipo inteligente de interfaz de la red en un rea que no usa frecuentemente verif quela en forma peri dica para asegurarse de captar cualquier advertencia sonora o visual sobre el estado de su bater a de respaldo En el caso de una interrupci n en la red de banda ancha su servicio AT amp T U verse Voice no funcionar y no podr realizar llamadas al 911 ya que el servicio es ofrecido por una red de banda ancha protocolo de Internet o IP Siempre debe tener una manera alternativa de llamar al 911 como por ejemplo un tel fono celular Para conservar la energ a de la bater a de respaldo para realizar llamadas necesarias durante un corte de energ a AT amp T le recomienda que NO UTILICE ning n servicio de AT amp T U verse que no sea el servicio AT amp T U verse Voice Sin embargo si desea util
99. side wiring It is your responsibility to reprogram any telephone numbers or codes that have been ex inguished as a result of the diagnostic testing we perform which may include disconnecting such equipment from inside wiring and or disconnecting inside wiring from the network interface optical network terminal It is a functioning of any services other than AT amp T services or to contac CHARGES TAXES AND FEES so your responsibility to ensure proper the company that provides such services Billing for InLine HWP Services begins on the effective date of coverage See section below entitled Effective Date of Coverage You agree to pay our current charges for InLine HWP Services as reflected on monthly bills as well as taxes and fees assessed against either you or AT amp T on those charges Payment has the same due date and is subject to the same late payment charges as other items billed on your AT amp T bill For current prices taxes or other applicable fees check your AT amp T bill or call the service center at the number listed on your bill EFFECTIVE DATE OF COVERAGE Subject to Exclusions 1 When you order InLine HWP Services at the same time you order new AT amp T service s you do not have any existing AT amp T services The InLine HWP Plan is effective for the wiri activation of the new AT amp T service s The InLine HWP Plan is effective for the wiri The InLine HWP Plan is
100. t and any time the information onsible for maintaining and updating the credit card her provisions of this TOS you acknowledge and agree that ability whatsoever for any non sufficient funds or charge and or place holds on your credit card If a credit card number you authorize all charges described herein to be applied to such debit card unless and until you provide a credit card number In the event you are enrolled or later enroll in an automatic paymen described herein may be charged at AT amp T s option to or electronic funds transfer plan Advance Payments Deposits Fees and Lim Services which we may use to satis account or as otherwise set forth in these or electronic funds transfer plan you agree that all sums he account number provided for such automatic payment its We may require you to make deposits or advance payments for y your initial bill for Services to offset against any unpaid balance on your TOS or permitted by law Interest will not be paid on advance payments or deposits unless required by law We may require additional advance payments or deposits if we determine that required by law AT amp T may begin o establish service and we may he transaction Your first bill for days for which you had Services he initial payment was inadequate Upon determination solely by AT amp T of satisfactory payment history or as refunding of the deposit or advance payment through bill cre
101. ted with each telephone number whether those telephone numbers plans features and functionalities are purchased initially or are added such telephone numbers and to the Service and the plans features and functionalities associated with the Service for both the main account and all sub accounts You will be asked to choose a unique name for the main Subaccounts You may create up to subaccount will have a separate pas outgoing answered and missed cal main account and on any and all subaccounts Violations of these TOS in a main acc result in suspension or termination of the main account and all associated subaccou account your main account ID en subaccounts under your main account for o s for each telephone number are accessible in subaccount created under the telep hone number Main account holders can reset su hers in your household each sword and ID Main account holders are responsible for all activity on their ount or in a subaccount can nts Call histories call logs for he main account and in each baccount passwords and IDs by contacting Customer Service and can delete and recreate subaccounts You agree to advise all subaccount holders that the main account holder can have access to all aspects of their subaccount including but not limited to feature settings voicemail messages and address books All subaccount holders can therefore have no expectation of privacy vis a vis the main acco
102. ter a de respaldo y est generalmente ubicada cerca de la fuente de suministro de energ a dentro de su casa la unidad debe estar ubicada en un rango de 100 pies de la unidad exterior AT amp T proporciona una bater a inicial para la unidad de suministro de energ a cuando el primer residente de la vivienda solicita los servicios de AT amp T AT amp T no instalar una nueva bater a en la vivienda en caso de que el residente anterior ya hubiera contratado un servicio de AT amp T Bater a de respaldo del equipo inteligente de interfaz de la red su unidad de bater a de respaldo del equipo inteligente de interfaz de la red le proporciona aproximadamente cuatro horas de energ a de respaldo cuando est equipado con una bater a completamente cargada y nueva A temperaturas interiores usuales toma menos de 24 horas cargar una bater a de respaldo inicial al 90 de su capacidad una vez que AT amp T U verse se haya instalado o luego de que se haya instalado una bater a de respaldo Los resultados reales var an dependiendo entre otras cosas de la antig edad de la bater a los patrones de uso y las condiciones ambientales Cu ndo se debe reemplazar la bater a de respaldo del equipo inteligente de interfaz de la red Cuando sea necesario reemplazar la bater a se escuchar un sonido intermitente a menos que el cliente oprima el bot n para desactivar el sonido por 12 horas Luego de las 12 horas el sonido vuelve a comenzar si no se reempla
103. tion arose or rvice or these TOS must be be forever barred 7 The section titles and paragraph headings in these TOS are for convenience only and have no legal or contractual effect l Service Description SCHEDULE 1 AT amp T U VERSE VOICE AT amp T U verse Voice is a residential enhanced voice communication service that converts voice communications into Internet Protocol IP packets that are carried over AT amp T s IP network It may be generically referred to as voice over IP or VoIP The Service includes direct dialed calling and certain calling and call management features or advanced features associated with the Service including additional features or advanced features which may be offered at additional costs all of which AT amp T in its sole discretion may add modify or delete from time to time The Service also includes a telephone number or numbers that will be included in AT amp T printed directories and or directory assistance databases and options available at additional costs to have numbers withheld from AT amp T printed directories and or directory assistance databases The Service is not available for business use It is not mobile or nomadic and will function only in your home When you accept these TOS you become the main account holder for each telephone number assigned to the AT amp T U verse Voice service and all p subsequently These TOS apply to al ans features and functionalities associa
104. ultados reales var an dependiendo entre otras cosas de la antiguedad de la bater a los patrones de uso y las condiciones ambientales incluidos los extremos y las fluctuaciones de temperatura Cu ndo se debe reemplazar la bater a de respaldo de la terminal para red de fibra ptica Primero establezca qu tipo de unidad de suministro de energ a PSU utiliza su terminal en base al n mero de serie en el frente de la misma el n mero de serie est indicado por S N Si el n mero comienza con DAE se trata de una unidad Delta Si el n mero comienza con CYB se trata de una unidad CyberPower De lo contrario es un modelo APC Los dos modelos de unidad de suministro de energ a APC PowerShield tienen el mismo aspecto pero difer entes funciones Para determinar el n mero de modelo desenrosque los tornillos del compartimiento de la bater a ubicado a la izquierda en la parte de abajo de la unidad lev ntela y busque el n mero de modelo en la parte de atr s de la unidad Consulte tambi n las im genes de la unidad en la p gina 42 como referencia Unidad Delta de una pieza Las luces de estado de reemplazo de bater a y de ausencia de bater a se encuentran en el frente y a la derecha de a unidad Delta de una pieza Si es necesario reemplazar la bater a la luz de estado de reemplazo de bater a se pondr roja Escuchar una se al sonora cada quince minutos cuando se deba reemplazar la bater a Cuando la unidad de suministro
105. unt holder with regard to any aspect o the subaccount Terms of Service Il Billing And Payments For AT amp T U verse Voice service nonrecurring and usage based charges generally billed in the billing cycle following he transaction include but are not limited to international calling including surcharges for international termination o a wireless phone number Operator Services Directory Assistance 411 or xxx 555 1212 call trace and overage minutes associated with defined minutes of use plans e g U verse Voice 500 plan Partial minutes are rounded up or per minute usage charges lll Service Specific Equipment AT amp T U verse Voice service requires a regular touchtone landline telephone which you must supply and which must be connected to the RG or iNID either directly or through your home s inside wiring Rotary and pulse phones will not work The RG or iNID will support up to two U verse Voice lines telephone numbers used for inbound and outbound calling You agree that neither you nor a third party will move Equipment used for AT amp T U verse Voice service within your premises or to any other physical location outside of the premises where it was installed by AT amp T AT amp T U verse Voice service is not designed to be nomadic and will not function properly if the RG is moved or altered by a non AT amp T employee If you require the RG to be moved you must contact AT amp T Failure to do so may result in a failu
106. wing Terms of Service referred to as TOS are between you the customer and one of the following AT amp T companies depending upon your service address Southwestern Bell Telephone Company Pacific Bell Telephone Company Illinois Bell Telephone Company Indiana Bell Telephone Company Incorporated Michigan Bell Telephone Company Nevada Bell Telephone Company The Ohio Bell Telephone Company Wisconsin Bell Inc The Southern ew England Telephone Company or BellSouth Telecommunications LLC each individually and collectively referred o as AT amp T The TOS constitute a legal document that details your rights and obligations as a purchaser of AT amp T U verse Voice service and or AT amp T U verse TV service individually and collectively referred to as Services If you purchase AT amp T U verse Voice service your TOS include the General Terms of Service set forth herein and the attached Schedule 1 If you purchase AT amp T U verse TV service your TOS include the General Terms of Service set orth herein and the attached Schedule 2 Your TOS also include the Acceptance Form for Terms of Service for Purchase and Use of AT amp T U verse Voice and or AT amp T U verse TV provided to you when Services are installed Your TOS will continue to apply to your U verse Services when they are transferred from one location to another PLEASE READ THIS AGREEMENT CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH PROVISION THIS AGREEMENT REQUIRES THE USE OF ARBITR
107. your garage where AT amp T s network terminates e The inside unit a home networking hub that provides wireless networking capability e A power supply unit iPSU that includes a backup battery and is usually located near where power comes into your home the iPSU must be located within 100 feet of the outside unit AT amp T provides an initial iPSU battery when the first resident at the premises orders AT amp T services AT amp T does not install a new battery at a premises where a prior occupant had initiated AT amp T service Backup Battery for iNID Your iNID backup battery unit will provide approximately four hours of backup power when equipped with a new fully charged battery It takes less than 24 hours at normal indoor temperatures to charge an initial backup battery to 90 capacity after AT amp T U verse is installed and or after a replacement battery is installed Actual results will vary depending on among other things battery age usage patterns and environ mental conditions When to replace your iNID backup battery When the battery needs to be replaced a chirp sounds intermittently unless you press the button to silence it for 12 hours The chirp resumes after 12 hours if the battery is not replaced A flashing red battery light indicates that the battery needs to be replaced Solid green indicates that the battery is installed and functioning properly Off indicates that no battery is installed Note The BATTERY i
108. za la bater a Una luz roja parpadeante en la bater a indica que es necesario reemplazarla La luz fija en verde indica que la bater a est instalada y que funciona correctamente Si est apagada significa que no hay una bater a instalada Importante el indicador BATTERY funciona correctamente s lo si la unidad iPSU est conectada con la unidad exterior y se comunica con ella C mo se debe reemplazar la bater a de respaldo del equipo inteligente de interfaz de la red Utilizar un destornillador Phillips para aflojar los dos tornillos uno de cada lado que fijan la tapa de la bater a de suministro de energ a Empujar hacia abajo los resortes de tensi n y tirar para desconectar el conector del cable de la bater a Soltar la correa de seguridad que fija la bater a Insertar con cuidado la nueva bater a en el compar timiento Conectar el conector al cable de la bater a Sujetar la bater a con la correa de seguridad Volver a colocar la tapa del compartimiento y fijarla con los dos tornillos Battery Backup Information Spanish 33 No debe conectar la bater a de respaldo del equipo inteligente de interfaz de la red a ning n equipo adem s del equipo inteligente de AT amp T U verse ni utilizarlo con cualquier otro servicio que no sea el servicio AT amp T U verse Voice N mero de modelo de la bater a de repuesto EnerSys FiberSafe12 Las bater as de reemplazo se ofrecen en EnerSys llame al 1 866 327 5755 o visite fibers

Download Pdf Manuals

Related Search

Related Contents

GB Belt Sander Instruction Manual Ponceuse à Bande Manuel d  Samsung SC7935 Наръчник за потребителя  使用说明书和安装说明书 7”宽屏数字四画面彩色监视器    Motofalciatrice Balkenmäher Scythe mower    Tuncmatik Slim Powerbox 3800    

Copyright © All rights reserved. Failed to retrieve file