User Manual - By the Glass Wine Dispenser USA
Contents
1. User Manual For additional information on BY THE GLASS Wine Dispensing Systems please contact Wine Cellar Depot 2611 Viscount Way Richmond BC James Drummond james winecellardepot com Direct 604 970 7501 or U S 510 502 7928 INDEX 1 Safety Precautions sssivsianseacevavcssesyermaiecsden 2 Setup and General Use ccc cece cece eee Gas Supply Options Portion Control Settings Bottle Installation Temperature Controls Suggested Wine Serving Temperatures 3 Defrost and Cleaning cc cceeeeeeeeeeeeee eens 4 Regular Maintenance Procedures Tap Spout Weekly Cleaning Schedule Monthly Cleaning Schedule 5 FAQ Troubleshooting Guide ss00008 6 Addendums Checklists and Forms 7 Technical Specifications c cece eee 2 _ The instructions for use and installation regulations should be read carefully It contains important information on installation use and maintenance of the Wine Dispenser The Manufacturer or Distributor shall not be held liable if the instructions and notices in the operating manual are not observed A SAFETY PRECAUTIONSA General e Only a trained installer authorized service technician recommended by Wine By The Glass Solutions or BY THE GLASS Dispensing Systems is allowed to perform repairs to the unit Any unauthorized repair may void your warranly e If apart is damaged unplug the Wi2. T push button once for indication of real temperature te PR Wine temperature and storage Please refer to this handy suggested serving temperature chart for a guide Temp F 64 61 59 57 55 52 48 45 Temp C 18 16 15 14 13 12 11 Notes Bordeaux Shiraz Burgundy Cabernet Chianti Zinfandel Port Madeira Ideal storage for all wines rose Best Practice Tips For Optimal Operation e Do not let the bottles of wine lean against the back wall The bottles could become frozen e Before putting the dispenser in operation or after scheduled cleaning it is recommended to clean the entire inside of unit with a damp cloth e Place the bottles so that those being served and back ups yet to be opened are placed in the dispenser close to each other for optimal air flow e Do not leave the sliding door open It is better to open the dispenser more times and close it again than to leave the dispenser open for several minutes By doing this you will avoid ice build up and condensation inside the unit Defrost and Cleaning Recommendations Wine dispenser defrosting The wine dispenser will defrost automatically and the water produced will be collected in the drain hose via a condensate tray The hose may be connected to a permanent drain electric condensate pump or an electrical evaporator If problems with the cooling sensors arise and ice begin
3. as ships direct to you from our warehouse and delivery can be programmed based on your usage requirements Our unique EZ Argon program is recommended to ensure prompt delivery and to maintain adequate inventory for your needs Ask your By The Glass representative for additional information Options 1 2 Large Format Gas Cylinder Regulator 1 Connect the pressure gauge pictured above right to the Gas Cylinder Make sure it is not leaking Tighten with wrench 2 Connect the gas supply hose from the Wine Dispenser to regulator unit by setting the tube into the push fitting connector Before connecting remove the clip and put it back after the connection 3 There are 2 pressure gauges on the unit The small gauge gives reading of the pressure in the gas cylinder from 0 to 3625 psi while the large gauge shows the outlet pressure from 0 to 87 psi 4 Usually the Gas cylinder volume may range from 330 to 440 Ibs cm2 The outlet pressure going to wine dispenser should be set at 3 6 PSI Higher pressure may negatively affect the operation of the system 5 The pressure can be adjusted manually Please refer to BY THE GLASS rep for instructions Recommended outlet pressure is 3 6 PSI for proper pouring operation 6 After setting the correct pressure level the locking nut is screwed tight this maintains and locks the setting Itis recommended to change the tank when the remaining volume is in the red zone Option 3 WSP Argo
4. d atfect performance of wine dispenser When cylinder begins to empty pressure adjustment MAY be necessary to maintain proper outlet pressure NT 40 0916 0028 40 cu ft Nitrogen Cylinder CGA 580 Connection Option 2 Large Format Commercial Argon Gas Cylinder and 2 Stage Regulator Available trom local beer gas supplier or welding supply store More economical in long run but requires minor installation additional storage Space and service accessibility Regulator setting can be tampered with affecting performance of wine dispenser When cylinder begins to empty pressure adjustment MAY be necessary to maintain proper outlet pressure NOTE If installed incorrectly or a leak develops in gas supply assembly it is possible to lose an entire tank of Argon gas which could be expensive Option 3 WSP Argon Gas Canister and Single Stage Regulator Kit Very SIMPLE to install to operate for staff outlet pressure is factory set and cannot be tampered with canister replacement takes seconds with no tools required takes up virtually no space and can be located anywhere within 6 feet of unit and requires no installation or holes in counter Our easy to operate plug and play gas supply never needs adjustment and has a consistent outlet pressure to ensure perfect performance at all times WSP Argon Gas is 100 PRESERVATION GRADE argon gas and is unsurpassed in the industry for quality in wine preservation WSP Argon G
5. e Temperature and Storage section for more information The wine dispenser is making unusual noise Is the wine dispenser positioned correctly on a flat level counter lf the unit is not level vibrations may occur when condenser pump is activated Are the bottles positioned correctly and not touching each other Normal vibrations can cause bottles to vibrate thus creating the sounds The Argon bottle empties quickly or doesn t last long Is the pressure gauge connected to the Argon bottle correctly If the pressure gauge is not fitted properly gas may escape from bottle Tighten to prevent gas loss Is the gas supply tube connected to the pressure gauge correctly f the connection is not fitted properly gas may escape from system Tighten to prevent gas loss The lights in the dispenser are not on not working Has the lighting switch been turned on Activate by pressing light on White Wine temperature controller Is the light fixture or LED broken Exchange the LED 1 Unplug unit 2 Remove the LED 3 Exchange the LED 4 Plug unit in and turn on a k e The cooling engine in the unit turns on more frequently and it remains on for an extended period longer than normal Is the door fully closed Close door firmly Are the ventilation and aerating vents covered up or clogged with dust Remove the obstruction Is the ambient temperature very high See the instructions regarding insufficie
6. ges Yes No Signature client Additional Notes Date Technicians name Name in block letters Technicians signature TECHNICAL SPECIFICATIONS 4 TAPS 29 1 4 X 10 X 24 1 4 6 TAPS 37 1 4 X 10 X 24 1 4 0 TAPS 45 X 10 X 24 1 4 10 TAPS 53 X 10 X 24 1 4 By The Glass Slim Line Edition 12 TAPS 61 X10 X 24 1 4 14 TAPS 69 X 10 X 24 1 4 16 TAPS 7461 2 X 10 X 24 1 4 18 TAPS 64 1 2 X 10 X 24 1 4 20 TAPS 92 X 10 X 24 1 4 6 TAPS 44 1 2 X13 X 24 1 2 8 TAPS 521 2 X13 X 24 1 2 10 TAPS 60 1 4 X 13 X 24 1 2 By The Glass Standard Edition 12 TAPS 68 1 4 X 13 X 24 1 2 14 TAPS 76 X13 X 24 1 2 14 TAPS 86 X13 X 24 1 2
7. internal cabinet temperature Press and Hold SET button for 5 seconds to enter temperature setting mode Press A and buttons to reach desired temperature settings Power Unit ON The main POWER switch is located on the side panel of Compressor Compartment Power unit by pressing switch ON Power Compressor Units To power the compressor unit press the ON button located on the bottom right of each Thermostatic Temperature Controller You will need to press the ON buttons on both controllers if you have a Dual Zone System Power Internal LED Lighting switch the light on or off by pushing the lighting switch of the White Wine thermostatic controller Programming and usage of portion control panel NOTE tis suggested to use wine bottles filled with water to program and set your portion control settings Temporary placement of wine bottles for programming portion control panel 1 Slide open plexi glass door to access your selected wine cabinet interior 2 Place selected wine bottle next to white plastic drawtube of your selected OI amp GO bottle position Slide rubber bottle stopper over the two part drawtube see photo NOTE dampen stopper or tube with water to help ease it into position Estimate stopper position in bottle by lining up stopper at approximate bottle height Slide bottle onto drawtube and firmly insert bottle stopper into bottle opening per photo Button 1 Portion s
8. ize Sample Pour Button 2 Portion size Half Pour Position of Red LED light Button 3 Portion size Full Pour ANA Button 4 Interrupt dispensing or Use for Manual dispensing and cleaning procedures Programming portion control panels 1 Place a measuring device under the dispensing valve 2 3 Start with SAMPLE button 1 Press button 1 until desired measure has Simultaneously press button 1 and button 2 until LED in the center lights RED been poured into measuring device ex Sample size 1 oz Serving Press cancel to set this measured pour for Sample button 1 Repeat procedure for button 2 Half Pour ex Half Pour 2 12 oz Serving Repeat procedure for button 3 Full Pour ex Full Pour 5 oz Serving Repeat the above for all remaining bottle positions on wine dispenser a k Note Changes in gas pressure will change the pre set volumes Therefore it s important to keep the pressure at the same level in the 2 stage regulator after programming the control panels Installing wine bottles in wine dispenser cabinet Slide open plexi glass door to access your selected wine cabinet interior Place selected wine bottle next to white plastic drawtube of your selected bottle position Slide rubber bottle stopper over the two part drawtube see photo NOTE dampen stopper or tube with water to help ease it into position Estimate stopper position in bottle by li
9. n A common Citric Acid solution can be purchased through SYSCO or GFS or major food purveyors along with complete instructions on use Never use lemon juice Flush all wine tubes one by one with the solution and make sure the liquid Stays in the tubes for 15 minutes to soak Use one boitle per position After soaking flush with ample clean water by pressing the CANCEL button numerous times to break up any wine residue on internal valves Remove water bottles and replace with wine boitles Using the CANCEL button flush the remaining water out of the system until only wine is coming from the metal tap spout Wipe down system inside and out with a damp cloth Inspect for any undue wear Wipe or Vacuum out any dust build up on louvered ventilation panels for proper air flow function Troubleshooting FAQ and Self Help Guide e Wine dispenser does not work The unit will not switch on Is the General Power switch on side panel of unit switched to ON See Activation section for proper activation procedures Is there an electric breaker tripped Check Electric Panel for tripped breaker or fuse Is the plug in the socket Confirm it is firmly in socket Is the cord damaged If so discontinue use until repaired or replaced e The wine dispenser does not work No wine flows out of the unit Is the Argon cylinder fully opened Gas only flows when the bottle is opened NOTE be sure that the cylinder is connected prope
10. n Gas Canister and Regulator To attach WSP Single Stage Regulator Attach WSP Single Stage Regulator to white plastic gas supply tube connected to wine dispenser by twisting the regulator clockwise into tubing until the barbed nipple is fully concealed in the plastic tubing The barbed nipple will ensure there will be no gas leakage To install WSP Argon gas canister 1 Choose a new canister an already used canister is easily identified by a small puncture hole at the tip of the threaded end of canister be certain to discard all used canisters immediately in your steel recycling bin Screw the Argon canister clockwise into regulator until you feel resistance At this time apply additional pressure while screwing canister into regulator this will pierce the safety cap and engage the gas canister Each canister will preserve and serve up to 15 bottle of wine before replacement You will Know canister is empty when you press a pour button and pouring valve opens clicks but no wine is dispensed To replace canister Un screw gas canister counter clockwise and replace with NEW canister as per above instructions Activation of system and operation Indicator light shows defrost program is in operation Indicator light shows that compressor is running Temperature control Press to increase Temperature Control Press to decrease Compressor POWER button press to activate Press SET button once to display
11. ne Dispenser and contact your Wine By The Glass Solutions representative at 604 970 7501 Setup and Placement e Never place the wine dispenser on its side e Do not install the unit near flammable materials e Do not position the wine dispenser near sources of heat such as ovens stoves heaters etc as this will reduce it s the cooling efficiencies e The wine dispenser should not be exposed to constant sunlight e When installing the wine dispenser be sure to allow the unit time to acclimate to changes in temperature humidity prior to use e The wine dispenser should be positioned on a flat even surface to avoid excessive noise caused by vibrations of the cooling system e Ventilation panels on the back and on sides of the dispenser should never be covered up e The back side of unit should be placed a minimum 3 inches from a wall and the side of the wine dispenser should have a minimum 10 inches clearance to provide for adequate air flow supply unless a divider is installed e Remote Cooling unit should be placed in a well ventilated area with easy service access e If positioning outdoors be certain to avoid direct sunlight extreme cold and any chance of water moisture or excess humidity AN Electrical AN For every cooling unit it is recommended to use a dedicated electric line 115 V 16 A with a grounded 3 prong wall socket Only use the approved voltage amount incorrect voltage could result in the unit malfunctioning o
12. ning up stopper at approximate bottle height Slide bottle onto drawtube and firmly insert bottle stopper into bottle opening per photo You now can adjust stopper to be certain it is firmly in bottle and resting squarely on cabinet bottom by pushing bottle up or down as needed Repeat with all remaining bottle positions until all positions are filled 1 The wine dispenser is now ready for use and you can now serve wine by pressing the selected wine and pouring button 2 Filla wine glass with your selected serving CHEERS Electronic Thermostatic Control Indicator light shows defrost program is in operation Indicator light shows that compressor is running Temperature control Press to increase Temperature Control Press to decrease Compressor POWER button press to activate Press SET button once to display internal cabinet temperature Press and Hold SET button for 5 seconds to enter temperature setting mode Press A and Y buttons to reach desired temperature settings Depending on the model purchased By The Glass Wine Dispensing Systems are built with either a Single Climate Zone or a Dual Climate Zone A single zone system will have One Thermostatic Temperature control and a Dual Zone System will have two Thermostatic Controls The controller for the White Wine Zone will be s k located to the far left or far right of the unit based on which side the compressor is located The contr
13. nt cooling Has wine dispenser been opened frequently or it has it been left opened too long Minimize time with door opened and frequency of opening e The pouring spout is dripping Check wine bottle to see if there is an inordinate amount of sediment Refer to Leaking spout section for more information If Wine Valve is Clogged Rinse with a wine bottle filled with cold water to flush through the system Refer to Pipelines cleaning section for more information Is the Wine Valve not closed fully Press control button repeatedly to resolve issue Is there a loose connection Moving system or rough handling can cause a loose electrical connection to form Service Call is required Call Wine By The Glass solutions or your authorized technician e How can I change the amount of wine dispensed 1 Place a bottle filled with water in the desired bottle space 2 Press and hold the top two buttons at the dispenser until the middle LED light is on 3 Take an empty wine glass press the left button Sample Size and hold until the desired quantity is dispensed 4 To save the amount press the cancel button 5 Repeat as needed for remaining service pouring buttons Addendums Technical Checklist Annual Inspection Date of original installation Name Technician Address City Postal Code Phone or contact Wine Dispenser Notes 1 Is there any problem from the customers specified Cold side temperature
14. of the dispenser ___ F Check wine leakage pipes and connectors System Clean and free of Tartar Buildup Lines cleaned with Citric Acid Solution cd Ee Tubes cleaned with Citric Acid Solution Seal Brush strip checked or replaced Monitor the proper Thermostat settings sliding rails door checked and lubricated Drip tray and drains checked to run free Drip tray and drains free from obstruction Checked heater fan in red wine compartment Checked engine cooling fan Checked evaporator fan and motor Light inside checked for proper operation Heating red wine section checked eh Me ede ga ah sit fh st yea WE S Dual Cooling Unit _ Thermostat settings Red White engine compartment completely free of dirt Evaporators and piping are free of ice Isolation checked or repaired Condenser checked and cleaned Fan Motor checked ad cleaned s k poh E E E ed Is there enough air passing through condenser ID number available if not apply one Condenser hose intact free and runs fine Argon Nitrogen cylinder and Pressure gauge Pressure regulator is set correct and pressure tested 3 6 PSI Gas cylinder is mounted with a bracket Pressure regulator is undamaged General Installation status Good Fair Poor Did the client need additional information Is it necessary to go back The system is functioning completely to a proper operation and free of leaka
15. oller for the Red Wine Zone will be located closer to the plexi glass doors Thermostats are set up to hold the Red Wine Zone at a temperature of 60 64 F and the White Wine Zone at a temperature of 43 50 F To check the current internal temperature choose the controller you wish and press the SET button once It will display the current internal temperature for the selected temperature zone Use the following procedures to adjust the temperatures to your specifications 1 Push SET button about 3 seconds until the icon showing degrees Fahrenheit 2 F starts to flash 3 The temperature may now be altered by pressing the A and VY buttons to you desired setting 4 To lock in the new temperature push the SET button once again 5 If the SET button is pushed once the thermostat will give the current internal temperature in the wine dispenser cabinet If problems with the cooling sensors arise symbols E 1 E 2 will appear on the display However the cooling system will not switch off and after some time an ice build up will occur If this happens contact your servicing department of Wine By The Glass Solutions or authorized service provider This light shows that defrosting program is in the course The data show that the compressor is running The temperature can be increased with this button The temperature can be decreased with this button Hold the SET button for several seconds to set the temperature Press the SE
16. r being damaged it may also void your warranty To protect the user the wine dispenser should always be connected to a grounded socket when in use The wine dispenser heat output is 700 watts depending on model Do not use any extension cords to plug in the Wine dispenser Do not active the power if o The cord is damaged o The socked is damaged If the supply cord is damaged the entire cord and plug should be replaced by the service team recommended by Wine By The Glass Solutions Never unplug by pulling on the cord use the plug to avoid damage to cord Packaging During transportation your new Wine Dispenser is protected with Py packing materials These materials are not harmful to the environment Go and are suitable for recycling Please dispose of the packaging ina responsible way recycling authority The packaging material is not a child toy there is a danger of suffocation KEEP OUT OF REACH Setup and General Use Gas Supply Options Depending on your available space and sourcing options there are three gas source options available for preservation with your By The Glass Wine Dispensing System Option 1 Large Format Commercial Nitrogen Gas Cylinder and 2 Stage Regulator Available from local beer gas supplier or welding supply store More economical in long run requires minor installation additional storage space and service accessibility Regulator setting should not be tampered with as it coul
17. rly prior to opening ls there a pinch or bend in the Argon gas supply tube Crimps or kinks in the line can reduce gas flow rate thus causing the unit to function poorly Is the tap spout or valve clogged Clean the spout as directed in required maintenance section e Taste of the wine has changed Is the wine under the pressure If no pressure gas supply may be depleted and no longer preserving the wine Is the Gas pressure set correct If the pressure is too low the system cannot preserve the wine properly Is the stopper in the bottle fully inserted Leaks can allow natural air to enter the system and reduce the effectiveness of the Argon to preserve the wine s flavor v k Is there a buildup of sediment inside the lines See recommended cleaning procedures section in this manual The Wine Dispenser is not cooling the wines at the correct temperature Is the air circulation in and around the unit sufficient It is critical that the proper airflow is attained by placing the unit with a minimum 3 inches of distance from walls in both the rear and sides Are the ventilation panels covered or clogged with dust Uncover the panels to allow for proper airflow Are the condenser grids clogged Clean the grids with a vacuum cleaner There is a build up of ice in white wine compartment See instructions for defrosting of the unit Is the temperature set correctly for wine type Refer to Win
18. s to form on inside of unit symbols E 1 E 2 will appear on the display However the cooling system will not switch off and after some time the ice build up will occur If this happens contact your servicing department of Wine By The Glass Solutions or authorized service technician See Troubleshooting Section In the event of an ice build up on the inside of the wine cabinet Usually this will occur in the white wine compartment you will want to manually start a defrost cycle to allow the build up of ice to melt while still operating the system To manually start a defrost cycle PRESS the center DEFROST key on the left side of the controller for 2 to 3 SECONDS initiating a MANUAL DEFROST CYCLE General Cleaning e he inside and outside of the wine dispenser should be cleaned with a slightly damp cloth Never use high pressure cleaners Notice Never use chemicals gasoline alcohol detergents disinfectants vinegar oil acids abrasives caustics or any other harsh cleaning solutions for cleaning the Wine dispenser These materials could cause pitting or deterioration of the stainless steel parts Weekly Maintenance Cleaning Tap Spout s e As wine red wine in particular contains precipitates it is recommended to clean the metal tap spouts on a weekly basis e Using a wire tube brush or a cloth pipe cleaner it is possible to remove sediments in the metal tap spout to avoid clogging or residue build up e tis highl
19. y recommended that the wine dispenser is always maintained in a clean and proper state Failure to do so will result in reduced hygiene turn over and may mean a shorter life span of the wine dispenser e We recommend a weekly scheduled cleaning of the dispenser by flushing it through with cold water at each bottle position e Itis also highly advisable to clean with a solution of lukewarm water and citric acid 10 on a regular monthly scheduled interval e This will prevent problems that might occur due to sediment or tartaric acid present in wine Never use lemon juice Leaking spout When a spout starts dripping or leaking this is usually the result of a build up of sediment or Tartaric acid within the valve of the serving system It is vital that this valve will be cleaned immediately The most effective method is to change the bottle of wine for a bottle of water with a 10 solution of Citric Acid Once bottle is replaced with Citric Acid solution push the cancel button about 10 times with short bursts This will flush out any residue by the creating shock waves Repeat this until the water in the bottle has finished and the problem will be resolved Monthly Scheduled Cleaning Program It is recommended to set up a thorough monthly cleaning regimen Remove all bottles of wine for the duration of the cleaning Take a clean empty bottle and fill it with a 10 citric acid and water solution for every bottle positio
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