VGA Installation Guide_ver.0901_081218.pub
Contents
1. CE Compliance Information EMC Directive 89 336 EEC and Amendment 92 31 EEC Class B Digital Device EN 50081 14 Generic Emissions Standard for Residential Commercial and Light Industrial Products EN 55022 CISPR 22 Limits and Methods of meas urement of Radio EN 55022 CISPR 22 Limits and Method of Measurement of Radio Interference Characteristics Information Technology Equipment Warning This is a Class B product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measure EN 50082 1 Generic Immunity Standard for Residential Commercial and Light Industrial Products IEC 801 2 IEC 801 3 IEC 801 4 Macrovision Product Notice This product incorporates copyright protection technology that is protected by U S patents and other intellectual prop erty rights Use of this copyright protection technology must be authorized by Macrovision and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Reverse engineering or disassembly is prohibited Trademark Information 2001 2009 EVGA Corp EVGA the EVGA logo and combinations thereof are trademarks of EVGA Corp All brands and companies are trademarks of registered Trademarks of their respective companies EVGA reserves the right to termi nate this license if there is a violation of its terms or default by the Original Purchaser Upon termination for any reason all copies of th2. from your computer You will do this by removing the retaining screw and gently rocking the card back and forth applying upwards pressure Please note if your motherboard has integrated video you may need to disable it on the motherboard Please contact your system or motherboard manufacturer for additional information 5 Align your new card with the PCI Express slot the brown AGP slot or the white PCI slot as appropriate and press it in firmly until the card is fully seated Make sure that the metal contacts of the card are completely pushed into the expansion slot 6 Replace the retaining screw to fasten the card into place and then replace the computer cover 7 Reconnect any devices that you detached during installation and then connect the monitor s video cable to your new video card 8 Apply power to your system and reboot SAVACTAY Intelligent Innovation Hardware Installation Details PCI EXPRESS X16 disconnect the display cable Remove your existing graphics adapter if applicable lt Important Information PCI and PCI Express slots are different so prior to in Note that the notch stalling a video card in to your system please verify that OQ OQ on ie ons conned the video card bus type and available slot are the same PCI Express X2 or X4 Slot PCI Express XI Slot PCI Express Video Cards Insert the video card into the motherboard s primary PCI Express slot AGP Video Cards Insert the gra
3. may not cause harmful interference and this device must accept any interference received including inter ference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are deigned to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the manufacturer s instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Increase the separation between the equipment and signal source Connect the equipment to an outlet on a circuit different from that to which the signal source is connected Consult the dealer or an experienced computer technician for help The use of shielded cables for connection of the monitor to the graphics card is required to ensure compliance with FCC regulations Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the users authority to operate the equipment
4. staff member will register you Hours of Operation 24 7 Technical Phone Support Phone Support 888 880 EVGA 3842 Fax Support 714 528 4501 Tech Support Web Site http www evga com support Information to keep handy before calling Motherboard Model and Manufacturer Motherboard Chipset not processor Processor Type and Speed Operating System and Version Service Packs installed if any e Model Number of EVGA Graphics Card Serial Number of EVGA Graphics Card Card Name amp e GeForce 8800 GT P N 01G P3 N809 BR Part Number UPC Number 43368 00476 Serial Number S N XXXXXXXXXXXXX Warranty VOID if removed from video card SAVACTAY Intelligent Innovation Thinking about registering Do it now Why should I register you ask Well in order for you to receive the best possible support we need to know who you are and what kind of product you have purchased So don t wait register online now Should you require any assistance with the installation or troubleshooting of your EVGA graphics card please visit the Support section of our website at http www evga com support There you ll be able to download drivers check out our extensive Knowledge Base and submit technical and customer support inquiries Be sure to visit the EVGA Forums at http forums evga com Contact our Customer Service through email to get all of your questions answered and problems resol
5. 5 GROUND 1 5 6 GROUND DAVAYA Intelligent Innovation Quick Fixes Problem When powering the system all hear is a loud and high pitched squealing noise Cause The video card is not receiving sufficient or any supplementary required through the 6 pin PCI E or 8 pin PCI E power connections from the Power Supply Unit Solution Verify whether your card requires additional power connections Depending on the model these are located at the back end of the card opposite side of the DVI and VGA ports or on the side of the card near the back end Ensure that you have connected the appropriate 6 or 8 pin PCI E supplementary power cables and are not using unapproved power adapter cables Problem The computer will only display a black screen after it boots into Windows Cause The integrated video adapter has not been disabled prior to installing the new PCI based video card and or not having uninstalled the display drivers from your previous display adapter Solution Ensure that the integrated video adapter has been disabled through your motherboard s BIOS or the Windows Device Manager prior to installing the new video card and that you have uninstalled the drivers through the Windows Control Panel After the new card has been installed connect the monitor cable and if required any supplemental power adapters to the new video before booting up the system DAVAYA Intelligent Innovation Quick Fixes continued Problem At boot
6. A Y4CTA Intelligent Innovation Quick Fixes continued Problem My card carries the support for TV Out but cannot get a display on the TV Cause The TV is not properly detected by Windows due to signal loss and or is not enabled within the Display Control Panel Solution There must be a direct connection from the TV to the graphics card through an RCA S Video cable or DVI cable connector There cannot be any intermediary devices such as a VCR receiver or switch box within the connection Power on the TV before booting Windows and enable the TV Out feature under Device Selection of the Display Control Panel Problem Games lockup or crash to the desktop Solution Verify that all the necessary hardware drivers are installed and up to date including the chipset video and sound card drivers Reinstall the latest version of DirectX or the faulty program itself Also verify the game has all the necessary patches installed that are available from the developer manufacturer Problem Where can find the latest drivers for my graphics card Solution The latest drivers can be found at http www evga com support drivers SAVACTAY Intelligent Innovation Quick Fixes continued Problem How do enable the DVD playback feature Cause The video card can output DVD s in conjunction with a DVD hardware or software rendering appli cation such as PowerDVD or WinDVDTM Solution Verify that the add on hardware DVD decoder is c
7. AV EG TAN Intelligent Innovation Gaming Imaging 3D Video Entertainment Photos Graphics Installation Guide SAVACTAY Intelligent Innovation Table of contents Overview j9 9 019114 TT c 3 Hardware Installation Preparing Your Computer 4 Quick SS 4 Hardware Installation Details Graphics Cards Requiring Additional Power 5 Preparing Your Operating 1 5 Software Installation Software Installation 6 NVIDIA Control Panel Features NVIDIA Control Panel 88 7 SLI PhysX Configuration HDMI SPDIF Configuration 8 Troubleshooting QUICK 222 2210211401201141021351 56510250134 161811 aaeoa DE 212 9 Default BIOS SettingS 12 Contacting Customer Service Information to Keep Handy Before Calling 13 Compliance Information Legal Information Trademark Information 15 SAVACTAY Intelligent Innovation Overview Thank you for purchasing a genuine EVGA graphics card EVGA is an NVIDIA Authorized Solution Provider that builds high performance 3D accelerators based on re
8. e Software must be immediately returned to EVGA and the Original Purchaser shall be liable to EVGA Corp for any and all damages suffered as a result of the violation or default EVGA Corp 2900 Saturn Street Suite B_ Brea CA 92821 www evga com
9. er Windows will de tect a new display device and attempt to search for the drivers Please click cancel Installing the drivers for your new graphics card is made fast and simple through the use of the included EVGA driver installation CD Insert the EVGA Installation CD and allow the autorun driver installation menu to start Note If the autorun driver installation menu does not appear it can be launched manually by choosing the Run command from the Windows Start Menu and entering D autorun exe where D is the letter of your CD ROM drive Once the autorun installation menu appears select the Install Video Drivers button from the menu This will start the driver installation process If you are prompted by the Microsoft WHQL Windows Hardware Quality Labs warning please select the Con tinue Install Anyway option as it is safe to do so See the examples below Windows XP Windows Vista Windows Secunty Windows can t verify the of this driver software Software Installation A The software you are installing has not passed Windows Logo testing to verify its compatibility with Windows XP Tell me why ting is important 7 this testing is importan gt Don t install this driver software You should check your manufacturer s website for updated driver software Continuing your installation of this software may impair for your device or destabilize the correct operation of your system either immediately or
10. ference designs by the NVIDIA Corporation Our graphics accelerator cards are fully compatible with the latest 2D and 3D graphical requirements with full sup port for Microsoft DirectX DirectDraw DirectShow Direct3D and OpenGL SAVACTAY Intelligent Innovation Hardware Installation Preparing Your Computer WARNING Turn off the power to your system and discharge your body s static electric charge by touching a grounded surface for example the metal surface of the power supply before performing any hardware pro cedure EVGA assumes no liability for any damage caused directly or indirectly by improper installation of any components If you do not feel comfortable performing the installation consult a qualified com uter technician Damage to system components the graphics card and injury to yourself may result if power is applied during installation Now that you have prepared your computer you are ready to install your graphics card Quick Start 1 Power off the computer and all attached devices such as monitors printers and external com ponents 2 Disconnect the display cable from your current display adapter from the back of your computer 3 Remove the cover of your computer case In most cases this is held in place by several screws or clips you may need to consult your system manual or case manual for additional information 4 Remove your existing graphic adapter if you have one
11. in the future Microsoft strongly recommends that you stop this installation now and contact the software vendor for software that has passed Windows Logo testing gt Install this driver nyway Only install di Ni fro ir manufacturer s website or c om other sources may harm your computer or steal information A Hide details The driver software you re attempting to install does not have a valid digital signature that verifies who published it and could potentially be malicious software You should only install driver software from publishers you trust How can I decide which device software is safe to install Continue Anyway STOP Installation SAVACTAY Intelligent Innovation NVIDIA Control Panel Features The NVIDIA Control Panel allows you to configure a multi display environment whether it is through multiple computer monitors either digital or analog or by using a monitor in conjunction with a television set The ability to use multiple displays within Windows can simplify many everyday tasks by spreading out the Windows Desktop area or by allowing you to watch your favorite DVD movie on your television Please visit hf p www evga com supporf quides for our web site tutorial Single Mode The Single Mode option in the Display section of the control panel disables secondary output allowing viewing in only one display DualView A multi display capable graphics card will be able to have
12. ompatible with the graphics card or that the DVD software rendering application is installed properly and or updated Problem My HTPC s monitor s sides are cut off Cause This problem is called overscan and some DLP Plasma LCD TVs have options to compensate for overscan Please refer to your TVs mfg or manual on whether or not you have this option Solution Make sure you have the latest NVIDIA Forceware drivers for your video card and that your HTPC monitor is setup properly in the NVIDIA Control Panel Located under the Video amp Television sec tion Default BIOS Settings If for any reason you made changes to your BIOS settings and your system is unstable change the BIOS back to its default settings Note For problems not listed in this document please go to the EVGA Knowledge Base at http www evga com FAQ 12 SAVAC TAY Intelligent Innovation Contacting Customer Service EVGA is dedicated to supporting our graphics display products Contacting EVGA Customer Service is easy We can be reached by phone fax and on the web Before contacting Customer Service please review this manual If you need to contact Customer Service please have your system configuration as well as your card s model number and serial number ready You will need to register your product before a support technician can assist you You may register your card online at http www evga com register or when you call for support a
13. ough intermediary devices such as hubs or receivers is not recom mended If you are connecting to your display over HDMI and have attached the SPDIF cable for audio output refer to the illustrations below for instructions on connecting the SPDIF cable you need to set the SPDIF output to be your default audio device The SPDIF cable may be connected to a SPDIF header on a motherboard or sound card In Windows Vista select Start Control Panel Sound On the Playback tab select the SPDIF output device and select Set Default Windows XP may require additional driver support Please consult your motherboard or sound card documenta tion for additional information Connecting SPDIF to the Video Card Connecting to your EVGA Motherboard SPDIF header Coaxial SPDIF Internal cable Plug the 2 pin white connector to the SPDIF connector on the VGA card Plug the F E pink cable to the SPDIF Connect this end of the SPDIF pin and the black Connect the SPDIF cable into the SPDIF header on the top edge of the cable into the SPDIF header on one to the ground the motherboard making sure to i he mainboar mm match the SPDIF and GND pins on plp on the mnalaboard Pin No Definition the cable to the correct pins on 1 Power the motherboard Consult your 2 6 i motherboard documentation for ED information on the SPDIF pins on 3 SPDIE the motherboard 4 SPDIF DBO
14. phics card into the V277 brown AGP 2 0 or above compliant slot J AULA PCI Video Cards Insert the graphics card into an available white PCI 2 1 or above compliant slot AGP 3 0 or 2 0 Slot 8v AGP 2 0 Universal Slot 1 5v AGP 1 0 Slot 3 3v Note that the notch es may be offset to the right or left from the middle of the edge connector and slot Graphics Cards Requiring Additional Power If your card is equipped with a supplemental power adapter we strongly advise that it be connected at the time of installation This supplemental power adapter ensures that your video card receives a clean and strong power signal that will allow it to function at optimal performance levels Your card may require a 6 pin PCI E and or an 8 pin PCI E supplemental power connection Preparing Your Operating System Although the EVGA driver CD provides a simple solution for most installation situations we still advise you to correctly prepare your system before installing any display drivers Before installing any of our drivers please make sure that you have uninstalled prior display drivers from the Windows Control Panel and have disabled any integrated display adapters in the Device Manager if necessary Disable anti virus software during installation SAVAC TAY Intelligent Innovation Software Installation When you boot up your computer for the first time after installing your new graphics adapt
15. two independent resolutions that can be configured differently from each other Unlike span mode where the desktop stretches across two screens DualView can control different resolutions color depth and refresh rates settings for each display Horizontal and Vertical Span Modes In these modes the desktop area is spread across both displays at equal resolution This mode can be set for either horizontal or vertical orientation Clone Mode In Clone Mode two monitors display identical images which is useful for presentations A presenter may use the smaller monitor on the podium while a projector monitor reflects the presentation to the audience Clone mode also requires identical resolutions between both displays SLI PhysX Configuration The NVIDIA Control Panel also provides configuration options for SLI multiple display adapters in the form of 2way SLI 3way SLI and Quad SLI These options will be located under the 3D Settings section when two or three requires compatible 3way SLI video card matching Video Cards are installed You may also enable PhysX for supporting games and designate which video card will handle PhysX processing See example below SAVACTAY Intelligent Innovation NVIDIA Control Panel Features Configuring HDMI for Audio Output Select Models only Connecting your HDTV via HDMI allows you to output both digital audio and video from your graphics card to an HDTV through a single cable Connecting thr
16. up all you hear is a series of beeps from the computer but see no screen at all Cause The beep sounds are a warning sound from the motherboard BIOS that says that it cannot initial ize the video card This can mean one of three things 1 The card is not seated correctly 2 There is a problem with the motherboard s video card slot 3 There is a problem with the video card Solution Remove the card from the computer and reinsert it making sure that the card is seated prop erly in the slot Then try to boot the computer again If this does not work then the problem is either with the motherboard or the video card and you should contact your hardware manufacturer for further assis tance Problem On systems with an integrated graphics chip you get error messages and conflicts after you install your new video card Cause Many systems with an integrated graphics chip need to have these adapters disabled before you can correctly use an add in graphics adapter If they are not properly disabled they will cause conflicts with the adapter that you are trying to install Solution Disable any built in graphics adapters through the Windows Device Manager prior to installing your new graphics card For additional information relating to this issue please consult your motherboard or system manual or contact your system vendor or motherboard manufacturer to get detailed information on how to accomplish this for your particular system 10 S
17. ved its fast its easy and it works If you require immediate assistance please contact our Customer Service at 888 880 EVGA 3842 Point your browser to hf p www evga comiregister and have the following information ready before contacting customer service Card Name amp Part Number UPC Number Serial Number Warranty Program To Fit Your Needs For most of our Retail Products EVGA is offering a Lifetime Warranty program For more information please visit http www evga com support lifetime Must be registered within 30 days of purchase date The rest of the EVGA product line is still covered under the excellent 1 1 Warranty For more information please visit http www evga com support 1 1 As a valued EVGA customer you ll be sure to receive a warranty that will fit your needs The EVGA Advanced RMA EAR Program The EVGA Advanced RMA EAR Program is a program to protect yourself and your product in the case of product failure For more details please visit http www evga com EAR The EVGA Step Up TM Program In order to give our customers the greatest amount of flexibility when purchasing EVGA video cards we have instituted the EVGA Step Up Program For more details please visit http www evga com stepup 14 DAVAYA Intelligent Innovation Compliance Information FCC Compliance Information This device complies with FCC Riles Part 15 Operation is subject to the following two conditions This device
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