Quality Control Specialist User Guide
Contents
1. Demographic Information for Job Mo 26460 First Middle Last FEE VedPro OM Coat e aa Vincent pos 2004 11 4 workType el LJ Ref Z 1122334 Line Count jo Comments E x F a lt Click Here for Microsoft Word Menu A Normal Times New Roman 12 Auto Scroll B Z u E ip oOo GAl ye maa flac Ai oe ela gonna fl Figure 11 The Microsoft Word Menu SEERE Demographic Information for Job No 26830 dJe i BX Fist Fre Madej Last Jameson pos 200410 5 xl sesije Name Name Name WorkType Ref ID 12345 Line Count Comments z v A Normal Times New Roman 712 sAutoScrol B Z U EF am is tEB 7 A HD D d sa eRyYy saa or RHO ERAT 100 2 Final Showing Markup Show rr ia O E E SEEK 1 102 010003 a PROGRESS NOTE PHYSICIAN NAME John Anderson MD PATIENT NAME Elise Jameson CHART 12345 DATE OF SERVICE 05 10 2004 HISTORY OF PRESENT ILLNESS Kathy is a 9 year old female who comes in with a complaint of ear pain She was playing yesterday and the ear pain started this morning There has been no fever or ear discharge or other symptoms MEDICATIONS Ibuprofen ALLERGIES NEDA PHYSICAL EXAMINATION Vital signs Weight 61 1 2 pounds Temperature 97 5 degrees Fahrenheit i General She appears alert and comfortable Kal Skin Negative to inspection HEENT Reveals a dull red left tympanic membrane The ear canals are unremarkable and there is no pain on2. Quality Analyst Level 3 COut Checked Out By The transcriptionist who is transcribing the file The time when the file was checked out TAT Turn Around Time in Days STAT This signifies whether the job is a STAT job or not ulD Unique Identifier This is the unique number that is created by the system to uniquely identify the job from any other on our different systems It is the number of microseconds from a point in time LOGIN The QC s have to login to Vareque Document Management Suite V DoX with their ID and password The website address is http www vareque com jobs E TF areque V Dox SS Document Management Suite Welcome Please enter your login name and pasword Selact Normal login for faster experiente Select Secure login for Equifax certified 128 bit encrypted connection 128 bit Secure login Username Password Login Normal Secure Click here to email your first and last name for access to this site VW DokK 2003 20048 Vareque Figure 1 The login Screen The Job Queue Screen Details eee TTT eter errr rere rrr ere TT TITE TI Cre rrr errr errr rrr rer rr rrr tt eee rrr rere rrr re tt rr ee TTETETT TITE rer rr rrr rrr rr itt eee eee eee rir rrrr rr Moreau Welcome Binny IST 05 00 1 Hide info Hide search Settings ChAnge Password TRANSCRIPTION BBS Community End Date 2 2004 1 1 23 Search Name or Ref ID or Job ID or View al
3. upload Cunningham Lr re 9 Job Queue The V EdPro Editor Clicking on the Checkout or Check d out icon starts the V EdPro editor The demographics of the chosen job such as the name date of service reference number etc have to be filled in the demographics window This window can be hidden from view by clicking on the x button on the top right corner to increase available screen area Demographic Information for Job No 26460 ox VedPro ene Court ae Nene vincent pos 2004 11 4 E ver 4 1 1 Ref ID 1122334 Line Count I Comments hud Figure 10 Demographic window The audio file also automatically loads in the background and is played by the player chosen by the transcriptionist We recommend using either the Olympus Player Pro or the Express Scribe Player If you are saving the file locally and importing into the Olympus Transcription Module please follow the steps on page 10 The Transcribing Process As soon as the job to be QC ed and the audio loads the transcribing can start Microsoft Word has to be installed on the computer for the Editor to work Please remember to click on save often to prevent loss of work due to a system crash or failure The VedPro loads all your word expanders and spell checkers and you have access to all inemenus you used in word You can pull up the rest of the word menu by clicking on the word icon and then clicking on the Click here for Microsoft Word Menu Link
4. 19 Import into Olympus Transcription Module Navigate to the folder where we had saved the file earlier ie C Vareque as shown below Import File cA markn_1099940305_8742_26822 dss Figure 20 Navigate to c vareque Note the file name syntax it has the authors name job number and UID in it Choose the appropriate file now to play using the Olympus Player Pro
5. 200403 01 NC vaigo 434 200409 03 E 1094254133 Fatln1 Cunningham io i a im k re 0a 0 20040301 eles neti 124 200409 02 Ei 1094156692 upload Cunningham Figure 14 Productivity Improvement Tools Click on the Report Link to retrieve the completed docs 2003 Or Jon MTs Qfls QA 760 Larry Doran 2001684 11 17 I E Audio Report Dac Dac Doc 20 DONE JOHN 2003 Dr Jon i MTs OAs OA2 s 262 PETERSON 3324975 11 17 dh lin Paape Audio Report DA Doc Dac 32 DONE RONALD 2003 Dr Jon MTs Qals OARS 264 LANGE 2745715 11 17 ea TEE DE Audio Report Doc Doc Doc 30 DOME Figure 15 Your past Jobs Using the Olympus Transcription Module On Clicking the Checkout icon the screen prompts you to open or save the file Click on the Save button File Download I some files can harm your computer Ifthe fila information below looks i suspicious or you do not fully trustthe source do not open or save this file I Filename _1099940305_6742 26822 dss E Filetype OLYMPUS DSS File From vareque com Would you lika ta open the tila or save it to your computer Open Cancel More Into Always ask before opening this type of file Figure 16 Prompt to Save audio file If this is the first time Create a folder in the C drive called Vareque by clicking and navigating to the c drive and then clicking on the New Folder Icon oa Seve In My Recent Documents Desktop Create New Folder M
6. manipulating the pinna ASSESSMENT Left otitis media PLAN Symptomatic management was discussed and Kathy was given a prescription for amoxicillin 500 mg 3 times a day for 10 days If she is doing well and the symptoms resolve completely no further follow up is required except for a recheck of the ears in 3 weeks o wid Figure 12 The VEdPro Window During transcription If you need to take a break you have to click on save button and then close the Vedpro window When you come back and re load the job the system may prompt you to continue old job or start afresh Please click on Continue to continue from where you left off Once you have completed the job Click on Save and Process to upload the transcribed job Your job queue will automatically refresh and the transcribed job s on your queue o Nm Na Fr NN na Demographic Information for Job No 26460 xi g First Count Middle Last Vincent ETE VedPro Name om Name Name rime DOS 004 11 4 Ver 4 1 1 Ref ID 1122334 Line Count fo comment v Figure 13 The Save and Process Button WorkType EC v An unique self learning feature for the MTs LTs V DoX provides an unique self learning feature for each and every MT LT to learn form their errors and improve on the quality of output The Job Review link in the main screen navigates the MT LT to the completed files checked and uploaded after multiple level of QA ing The MT
7. 7 5 3 0 ye For Transcriptionist Demo 14 15 15 17 13 19 20 ET hd No Jobe Type Media Length DOLI File i II TAT Comments UI aA a 2 a ge or Toue E Select Author Type 1 26830 load 12345 2004 08 01 Michelle Brenner qo 2004 41 08 y 1099955370 2 76960 Pije g 1122334200403 01 Michelle Brenner D 4 200410 27 y 1098906206 Figure 3 Select Start Date 2 Select End DOS Selection of end Date of Service is needed to retrieve records dictated by the facility before a particular date It is also a selection field from where the particular date may be selected Welcome Dena PST 11 12 91 AM Thursday November 18 2004 Sign InfOut Logout P Settings Ch P d TRANSCRIPTIOH mA Community sla oli KOL nae a start Date EA 2003 01 01 End Date PA lanna 11 10 Filter By D 0 5 Range ENE mi November 2004 aa sun Mon Tue Wed Thu Fri Sat Job Review HELP Author Comment Report NEW Days Pu 1 z 3 4 5 G You have Job Number 22463 of a total of 3 jobs checked p H g 10 11 je Ja Job Que 14 15 16 17 15 19 z y Ho Job Hame RetID 0 0 5 Author 24 T 25 24 25 25 27 i TAT Comments UD Y 1 DMD Medical Group 28 29 40 select Author o Type ad heli tru 1 26830 aple 12398 200403 01 Michelle Brenner 10 2004911 08 VA 1099955370 2 26460 aa 11223342004 03 01 Michelle Brenner Q 1 2004 10 27 TA 10925906206 Figure 4 Select End Date 3 Personal Settings Allows the user to set personal choi
8. LT is allowed to download the final reports and track down the possible errors or confusions f reque Welcome Genta TRANSCRIPTION BBS g start Date SA 2003 013 PST 17 03 49 AM Thursday November 18 2004 Sign InfQut Logout Seli amar akan Personal Settings Change Password End Date ER 2004 1 1 18 Filter By 0 0 5 Range Search Name or Ref ID or Job ID or Views all records Search Job Rewiew HELP Author Comment Report New Days Performance You have Job Number 22463 of a total of 3 jobs checked out 7 Job Queue For Transcriptionist Demo Ho Jobe Name Ref lO 0 0 5 Author Type Media Length DOLI Fila a E TAT Comments UID YF 1 O M0 Medical Group h Select Author Type Ti elu 5 mu E i 1 26830 piad 12545 200403 01 Michelle Brenner 10 2004 1108 MT y a 1099955370 nahi tau d 2 28480 load 112233420040301 Michelle Brenner Q 4 200410 27 y 1098906206 Ti tru Helen ce SA Fi uploa i unningham 3 227962 ay O 20040301 new a zo 200409 02 MT y 1094254145 rely Helen Ei 4 26605 1 200403 01 Q 4 200410 29 m 1099086602 upload Cunningham or 5 26464 Tae 222 2004 03 01 Michelle Brenner Q4 200410 27 E or 1098905021 6 26452 me ao 488 2004 03 01 Michelle Brenner Q 4 2004 40 27 Ki oT 1092905953 7 264954 nim g 1234567200403 01 Michelle Brenner O 4 Z00410 27 E E 1092905026 amp 26455 mee g 2024216200403 01 Michelle Brenner os 200410 27 E or 1098906061 Fati Helen GR E 9 224562 0
9. ces like the name address mail id and the no of records to be displayed in a single page E Personal Settings Microsoft Internet Explorer ig First Hame Last Mame Subir Mukherjee Address City Country Ip Email subir_ind2003 yahoo cam Reports to display per page a0 Subrnit Changes Ulodate Settings Figure 5 Personal Settings 4 User Controls Here ihe user is allowed to change his or her own password A VDHS Change Password Microsoft Internet E Miel E3 Eristinq Password Hew Password Re type New Password Change Password Ch ange Password Figure 6 Change Password 5 Search Record The user can use this option to search for a particular record or multiple records pertaining to a particular patient using the reference ID or the patient last name or job ID gt 8 242482156 2 Em Ported Stop Refresh Home Search Favorites Media History Mail Print Edit Address le http WA warequeindia comrjobe index php p Go Morton Antivirus Mekome Sandip PT 02 19 07 Aul Friday January 23 2004 Please note that your IP address will be recorded for secunty purposes Logou Click Here ta make Wareque a trusted site Click Open then Yes when prompted Personal Settings Change Password Start Date Fe 2004 01 1 End Date 2004 01 28 Filter By Date of Service Range Search Patient Name or Last Name or Ref ID or view all records Perkins Search You chose ta wiew only those fi
10. i mm J a 5 2 F r i b a i iii i i i g i z NE Tiy i Te me 7 ia mum J if areque Unified Healthcare Document Management System Quality Control Specialist User Guide 2004 Vareque TABLE OF CONTENTS Abbreviations and Definitions of Words Used on website aaa aaa 3 Kec mm re moma m mmen m meme are mm a mene 4 The Job Queue Screen Details aaaaa aaa aaa kakaa aaa 4 je SeJect Stari DOS adio ide o Sa ed snc es aii asad ose i Bod i E S ces 5 2 SEJECVEnNA DOS rr a o e A da 5 Br PEISONaVSENNJS ra e uo a asi lo sa S ee ee me eee eee 6 As User CONOlSes jis od ana san ot nija s o o sk i 6 DESC WEAR ECO Oaa BES o a o A ES i ed a S oi 7 0 WI SGI MG anis Oita ee ed eh oj doii a i esa A 7 Bilal ours 0 om OJENE Ke te i na e dat oi o A oda ee e a dika 8 ENE VeEOPIO EGO o aust i dk A dt e A A oja 8 An unique self learning feature for the MTS LTS aaaaaaa kakaa 10 Using the Olympus Transernipuon Module se abe on dok ot tab didaa koda ki 11 QC User Guide Abbreviations and Definitions of Words Used on website DOS Date of Service DOU Date of Upload This is the date the audio file hit our servers Ref ID Reference ID or Medical Record Number This is the unique number that would identify the job It is up to the Author and TSO to decide what to use here MT LT Medical Transcriptionist Legal Transcriptionist QA1 Quality Analyst Level 1 QA2 Quality Analyst Level 2 QA3
11. l records I incl complete jobs Start Date Filter By D O S Range Search Job Review HELP Author Comment Report New Days Performance You have Job Number 3867 of a total of 3 jobs checked out Job Queue For Quality Analyst Level 1 Binny No Job Name ReflD D O S Author Type Media Length DOUFile TAT Comments Abort V 1 D MD Medical Group Select Author gt Author mm ma 2004 03 Helen Bra gau 2004 1 11031 ben law O emaa eS eer in 1085205988 Abort 2004 04 Helen sa 1 2004 2 4576 Test VEPro 12345 MO Gunningham PN N28 zob km BE o 2004 03 Michelle el iu 2004 3 3867 TestTest 222 ZO NCIS new nag oo Aw hn E Count n 2004 11 Michelle nianta 4 qu 2004 PE 85 4 26830 Vincent 777777 o4 Brenner ana TOT iip VO ul m 1081023815 Abort 1080758951 Abort 1099955370 Figure 2 The Job Queue 1 Select Start DOS Selection of Start Date of Service is needed to retrieve records dictated by the facilities starting from a particular date It is a selection field from where the particular date may be selected Mareaue Welcome Dena PST 11 12 91 Ah Thursday November 18 2004 Sign InfOut Logout P Settings Ch P d TRANSCRIPTION me EN Community Seana NE stat Date EA 2003 01 01 End Date fae 2004 11 18 Filter By D 0 5 Range 4 November 2004 Fh per ID or Jeb IO ar view ali records Search Sun Mon Tue Wed Thu Fr Sat dob Revier formance Fou haw 1 3 4 4 5 pise
12. les with status a Stat DOS 2001 01 01 End DOS 2004 01 23 Search term Perkins Combine Jobs 7 JOB QUELJE FOR MT ADMIN Sandip Show only jobs with status Select Ho m Mame Ref ID D O S Author Type Status prek MT O41 002 soca Split Abort Lines L YF Client 1 University Cardiovascular Medical Group Showing results 1 to 1 of 12 miko Thamas 20898932 2003 Dr Jon Perkins 11 17 Kobashigawa DET Waiting Q A3 na VS nr ga o gaj SplitAbort 30 Change Status Fagel of1 Showing results 1 to 1 of 1 1 Client 2 Demo Company Client 3 Ventura Pain Center P Client 4 Riverside Medical Clinic ZDOSENAreque Figure 7 Search for jobs 6 V HRM Sign In If you are subscribed to the V HRM Module This would take you to the sign in and sign out page Welcome Please enter your sign in name and pasword Select Normal login for faster expenence Select Secure login for Equitas certified 128 bit encrypted connection signin Mame Password Login You have successfully logged out Last signin 200411 18 11 48 59 Last signout 200411 18 11 50 05 Time logged in 0 davs Q hour minutes Hor mal Secure Welcome Together Everyone Achiewes fore LAUGH FOR THE DAY Figure 8 V HRM Sign In Page The Job Queue From the Job Queue forTranscriptionist that appears as under MTS LTs can check out a job to transcribe 1 Temporarily saved Document 2 Checkout Job 3 Checked Out j
13. ob Mareque Welcome Denta PST 19 03 49 AM Thursday November 18 2004 Sign In Out Logout P Settings Ch P d TRANSCRIPTION sas Vareque Comm eropa Seline e nanga Parador start Date EA 2003 01 01 Btw Date EA 2004 11 18 Search Name Ref ID or Job ID or Wew all records Search dob Review HELP Author Comment Report new Days Performa You have dob Humber 22463 of a total of 3 jobs checked out 7 Job Queue For Transcriptionist Demo F Ho Jobe Hame RefID 0 0 5 Author Type Media Length n TAT Comments UIG Y 1 O MO Medical Group select Author Type heli 1 26830 12345 200403 01 Michelle Brenner qo 200411 08 1099955370 upload 2 26460 ie g 11223342004 03 01 Michelle Brenner oO Q 4 2004 40 27 1098906206 Nel Helen Gi Ken Fa 3122063 lead 0 20040304 a sininaham te 0 2004 09 03 a7 1094254145 4 26605 5 1 200402 01 Helles oa 200410 29 EN 1099026607 upload Cunningham 5 26454 ne 4 222 2004 03 01 Michelle Brenner Q 4 2004410 27 E 7 1092905071 6 zBasz o S 456 200402 01 Michelle Brenner Q 4 2004 40 27 Ei 1098905953 upload M 7 2654 5 4234567 200403 01 Michelle Brenner ce Q 4 2004 40 27 i 1098906036 upload M S 284585 2024216200403 01 Michelle Brenner os 20041047 Ei 1098908061 upload iz Pat Helen aa mi O 22452 0 200403 01 NC ey 1 34 200409 03 i 1094254133 Fatini Cunningham 7 lr pza SE o 200403 01 aes 134 200409 02 eT 1094158892
14. y Documents m sr My Computer I a Z um m May Network Places Bila mme markn 1099940305 8742 26822 dss Save as type OLYMPUS OS85 File Cancel M Figure 17 Save To C Drive Documents and Settings 4 DSSPR O My Recent My Shared Folder Documents olympus dss player Program Files PSFONTS Desktop Snagit 6 2 1 Svsreset FI temp al WINDOWS KA Ku D ocuments UN areque a sr My Computer a My Network i Places i File name markn 1099940305 8742 26822 dss save as type OLYMPUS DSS File Cancel Zi Figure 18 Create new Folder Vareque if it does not exist Now once the file is saved in c Vareque you will have to import it into the Olympus Transcription module Click on File Import File as shown below gt Transcription Module Message Folder Temporary Internet Files Content IE5 OVT91K3Y markn_1100076629 File Edit View Tools Download Voice Recognition Mail Help Start Transcription Ctrl o v dm 4 H gs ef oo Convert to WAY File Position Fr Export File z K 100 al Add Folder 0 Remove Folder a as a f markn_1100076629_7825_2691 148 DS33 New Folder Rename Folder Properties Exit gt EZ emporary Internet mes a a Content IE5 i 2UA2LAT6 a GP2R4 1MZ a QB7SOJSN RVVKGHAD lj SX638167 E Content MSO fi OLK1114 Finished te Typist tray Figure
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