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CanopyTM Subscriber Module USER MANUAL SM02-UG

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1. Jus Jose CTO viene Bso BSD ECan tome Page SEM5SASLODH om This page contains information that is recorded from the subscriber module for troubleshooting purposes Please make note of the information that is gathered here when calling for technical support Clear Event Log this button will clear the event log Page 21 AP EVAL DATA The AP Eval Data web page contains information on each of the access point modules that the subscriber module has visibility to For each access point module that can be seen certain bits of information are shown on this web page An example of the information shown on this web page for each access point module Index 0 Frequency 0 MHz ESN 0a 00 3e 00 01 d5 Jitter 5 RSSI 1295 Beacon Count 37 Type Multipoint Avail 1 Age 0 Lockout 0 RegFail 0 Range 245 feet TxBER 1 Session Count 3 No LUIDS 0 Out of Range 0 Rescan Req 0 FrameNumber 568 SectorID 0 Color Code 0 BeaconVersion 1 SectorUserCount 1 PercentDataDwn 75 PercentDataUpHi 0 NumDAckSlots 3 NumContSlots 3 NumUAckSlots 3 Descriptions of the parameters that can be useful for managing and troubleshooting a Canopy System are Index each access point module that a subscriber module can see is assigned an index value for purposes of this web page only The index number starts with O and increases by 1 This index is used to tell the operator which access point module the subscriber is currently registered to
2. Q MOTOROLA Canopy Subscriber Module USER MANUAL SM02 UG E R 03 01 2002 Motorola Inc All rights reserved Printed in the U S A NOTICES Federal Communications Commission FCC and Industry Canada IC Information This device complies with part 15 of the FCC Rules and Regulations and RSS 210 of Industry Canada Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation In Canada users should be cautioned to take note that high power radars are allocated as primary users meaning they have priority of 5250 5350 MHz and 5650 5850 MHz and these radars could cause interference and or damage to license exempt local area networks LELAN This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules and RSS 210 of Industry Canada These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with these instructions may cause harmful interference to radio communications If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment on and off the user is e
3. For example the first line of text on the web page says Current entry index 5 the operator would then scroll down the list of access point modules to the module with ndex 5 to view information about the link Frequency displays the transmit frequency of the access point module ESN displays the electronic serial number MAC address of the access point module Jitter displays the last jitter value captured between the subscriber and access point module Range displays the distance in feet between the subscriber and access point module This parameter will only be valid when observing the data for the access point module that the subscriber is currently registered to Session Count displays the number of times the subscriber module has gone in and out of session with the access point If this number is particularly large it typically signifies that there is some sort of issue with the link i e non line of sight interferers etc Out of Range displays a counter for the number of times the access point module has seen a subscriber module who has attempted to register and has been farther away than the max range parameter on the access point Sector ID displays the sector ID of the access point module Color Code displays the color code of the access point module Sector User Count displays the numbers of registered subscriber modules on the access point module Rescan APs click on this button to force the subsc
4. Site Name enter information relating to a name given to the physical module This parameter will set the supplied information into the sysName SNMP MIB II object and can be polled by a SNMP management server The buffer size for this field is 128 characters Site Contact enter contact information relating to the module This parameter will set the supplied information into the sysContact SNMP MIB II object and can be polled by a SNMP management server The buffer size for this field is 128 characters Site Location enter information relating to the physical location of the module This parameter will set the supplied information into the sysLocation SNMP MIB II object and can be polled by a SNMP management server The buffer size for this field is 128 characters Save Changes by clicking on this button any changes that have been made on the Configuration page will be committed to flash memory and will take effect after the next module reboot Undo Save Changes by clicking on this button any changes that have been made and not committed through a reboot of the module will be undone Page 19 Set to Factory Defaults depressing this button will change all of the configurable parameters all of which are contained on the Configuration page back to their factory settings Reboot depressing this button will reboot the module Canopy Default Plug When inserted the default plug brings the module up with a default configuration This allo
5. Test Configuration Event Log Duration E Seconds ARE Das Sres Ethernet Stats B PUEN Current Result Status Alignment BER Display gt HTTP Stats SM Sync Log SM Ses Log ESE RESYNCIS By bene CIO riores Aso BS FD e canoey Hone Page SIEBOMDRODEA mm The Link Test is a test for measuring the throughput and efficiency of the RF link between two Canopy modules Page 24 To perform a link test enter a number into the field labeled Duration The duration is the number of seconds the RF link will be tested Start the link test by clicking the Start Test button The test will now run for the set duration If the web page is not set to automatically refresh click the Refresh Display button to see the results For a Canopy System link to be considered acceptable it is necessary for the efficiencies of the link test to be greater than 90 in both the uplink and downlink direction It is recommended that when a new link is installed that a link test be executed to ensure that the efficiencies are within recommended guidelines The key fields are e Downlink RATE bits per second e Uplink RATE bits per second e Downlink Efficiency percent e Uplink Efficiency percent Alignment EE ale xj Ble ER View Favortes Tools Heb pra DAB Geer Giras Gren GS 9 OR Agres 18 heto 292 99 10 42 z e Uris gt a e a CANOPY Seams Configuration SM is in O
6. as specified by the max range value on the access point module After the module has registered slowly adjust the positioning of the subscriber module until RSSI has been maximized and Jitter has been minimized Lock down the module when appropriate Perform a link test to check the efficiency of the link See Link Test for further information The efficiencies must be above 90 in both the up and down link for packet loss to not occur Utilizing Alignment Mode The Alignment web page will display in graphical form levels for RSSI Jitter and the number of registered users at the access point Point subscriber module in direction of the access point Remember that when utilizing the Page 11 internal patch antenna the energy is radiated out in a 60 horizontal by 60 vertical pattern Pps Es IF UTILIZING A 5 7 GHz SUBSCRIBER MODULE the passive reflector will NED change the radiated pattern to 6 horizontal by 6 vertical Set the web page to auto refresh see Configuration section for further information Go to Alignment web page Ensure that RSS Only Mode is disabled Click Enable Aiming Mode button The module has a series of states that it will go through to register to an access point Those states are scanning syncing registering and registered RSSI and Jitter will not report on the web page till the unit is registered If the module will not register ensure that there is line of sight the access point mo
7. than to assist is distinguishing one position from the next See Alignment section for more information on alignment mode Page 6 BACKGROUND INFORMATION ON NETWORKING Computers are assigned IP addresses by network operators which have two methods available static or dynamic IP addressing The user of this document will need to understand how IP addressing is done at their particular location All Canopy radio products Subscriber Modules Access Point Modules and Backhaul Modules have the default IP address of 169 254 1 1 For a computer to talk to Canopy as it comes from the factory either of the following conditions must be met e If the computer is not configured for DHCP then it has to have a static IP address on the 169 254 network i e 169 254 1 5 e If the computer is configured for DHCP then it will automatically obtain an IP address on the 169 254 network after minute or two as long as it is not connected to the network Page 7 INSTALLATION The following steps are required to install the Canopy subscriber module Unpack the Canopy products Configure the subscriber module for the Canopy network Install the module Align the module UNPACK THE CANOPY PRODUCTS Upon receipt carefully inspect all shipping boxes for signs of damage If there is damage immediately notify the transportation company Unpack equipment making sure that all ordered components have arrived It is recommended that you save all the pack
8. 2 USING Stats A clare NI eae ca si ca Lad ee vedas acta ee E ok Soa tdcna dean A A 23 Expanded aiii ans An ie eA RRA eee 24 SAA A A A 24 AMOO Osio e Abi 25 BER DISDIAY ovocaietad tano dealers Arnot PE raoba de hte ei detec den 26 ACCE SSOR Ann r Aa rA Ar a rE EAA AEn Aar E PETALO SAIT ASEA ENA 27 APPENDIX iaaa aaa a a aaae aaaea aa Eoaea a aiaa aai 28 SPECIFICATIONS 2000 das 29 Page 3 GETTING STARTED WELCOME Congratulations on the purchase of the Canopy subscriber module from Motorola The Canopy subscriber module is the latest innovation in high speed wireless networking that lets you easily network at high speeds FEATURES The following is a subset of features included with your Canopy subscriber module Broadband network speeds Small compact design No special setup on your PC INTENDED USE This manual is intended to be used with Canopy software release version 3 x or greater The intended audience for this manual is system operators and equipment installers WARRANTY Motorola offers a warranty covering a period of 90 days from the date of purchase by the customer If a product is found defective during the warranty period Motorola will repair or replace the product with the same or a similar model which may be a reconditioned unit without charge for parts or labor IN NO EVENT SHALL MOTOROLA BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY DIRECT INDIRECT GENERAL SPECIAL INCIDENTAL CONSEQUENTIAL EXEMPLA
9. 36 addressable hosts in this example and 169 254 is the network There is one last piece of information that is needed here Subnet masks are not shipped around in the IP packet the packet only contains the 32 bit IP address of the destination So without this valuable piece of information devices have no idea what portion of the IP address is part of the network and which is part of the host address How does data know where it is supposed to go IP systems developed a unique form of logic to make this determination Class A network addresses always have the first bit of their IP address set to 0 Class B network addresses always have their first bit set to 1 and their second bit set to 0 Class C network addresses always have their first two bits set to 1 and the third bit set to 0 By examining these first bits of the IP address a device can determine what subnet mask should be applied to the IP address and determine where to route the data The following is a synopsis of an Internet Draft http www ietf org internet drafts draft ietf zeroconf ipv4 linklocal 05 txt that describes how Microsoft and Apple operating systems react when a DHCP server is not found on the network In general a computer needs certain configuration information to operate on a network Those configurations are an IP address a subnet mask and possibly a gateway address A DHCP server will automatically assign this configuration information to a computer on a network or an o
10. 4 Event Log Number of bit errors 0 AP Eval Data Number of Secondary be errors 0 Measured Bit Error Rate 0 000000e 00 Ethernet Stats Link Test __ Rest Displey Adignment BER Display HTTP Stats SM Syne Log SMSes Log ss al RESYNC Log RESCAN Log RECAL Log OA TES MD enet ista BIG EF D En tome Page SSE BDMALZODL 1215m Bit Error Rate BER Display is utilized by the operator to measure the amount bit errors present in a link BER Display will only work if the access point module is configured to send the BER stream IMPORTANT If one access point module in a cluster is set to send a BER stream then all other access point modules in that cluster must be configured in the same fashion The field Measured Bit Error Rate will display a value that corresponds to the BER at the moment of web browser refresh An acceptable link will have a BER that is less than 10 If the BER is greater than 10 then the operator needs to evaluate the subscriber and or access point module installation for potential issues To refresh the screen click the Refresh Display button as appropriate or configure the web page auto refresh option Page 26 ACCESSORIES The following accessories are available for use with the Canopy System To purchase accessories please contact an authorized Canopy dealer unless otherwise noted Universal mounting bracket part number SMMB 1 Passive reflector dishes for use with 5 7 GHz subscriber
11. 5 255 0 Default Gateway enter in an appropriate gateway address for the module The default value for this parameter is 169 254 0 0 Color Code enter in a value 0 254 The color code on the subscriber module and the access point module must match in order for registration to occur Color code is not a security feature It is a means for the Canopy System operator to segregate an individual network or neighboring Canopy networks Also color code can be used to force a subscriber module to only register to a Page 18 specific access point module even though the subscriber module may be able to see multiple access point modules The default value for this parameter is 0 on all Canopy modules Display Only Password enter the same password in both fields for verification The display only password when used will allow only view activities to the module When the display only password is set and not the full access password the display only password will be tied to telnet and FTP sessions to the module If the full access password is also set then it has precedence on the telnet and FTP sessions If the password is forgotten the operator will need physical access to the module and will need to create a Canopy default plug to override the unit See steps at end of section for use and creation of a default plug Full Access Password enter the same password in both fields for verification The full access password when used will allow vi
12. J 45 Straight Thru Pin Pin RJ 45 Crossover Pin TX 1 E 1 RXt TX 1 3 RX TX 2 1 2 RX TX 2 1 1 6 RX RX 3 3 TX RX 3 1 TX 4 a 4 A 4 V Jew V Je 5 5 5 5 gt 5 RX 6 A 6 TX RX 6 A 2 TX V NO V V AAA y V return Lg a 3 gt return return La m 8 turn Page 13 ADVANCED FEATURES These features may be utilized in the Canopy System but are not required for basic operation DES ENCRYPTION DES Data Encryption Standard is a secret key encryption scheme The basics of DES are that it performs a series of bit permutations substitutions and recombination operations on blocks of data utilizing a secret key On the Canopy system DES encryption of the over the air link is done on a per access point module or backhaul timing master module basis and does not affect the performance or throughput of the system The Canopy modules contain unique factory programmed secret keys to establish the encrypted link BRANDING On each Canopy module the web based interface screens have a Canopy logo that can be replaced with an operator s company logo The Canopy logo file is called canopy jpg and the replacement file must also be called canopy jog The new file is transferred via FTP to the module and then added to a special filesystem through a telnet session The following command can be used during a telnet session e addwebfile add a custom logo file to the filesystem e clearwebfile clear the customer logo file
13. RY OF OTHER DAMAGE ARISING OUT OF THE USE OR INABILITY TO USE THE PRODUCT INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION OR ANY OTHER PECUNIARY LOSS OR FROM ANY BREACH OF WARRANTY EVEN IF MOTOROLA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Some states do not allow the exclusion or limitation of incidental or consequential damages so the above exclusion or limitation may not apply to you IN NO CASE SHALL MOTOROLA S LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT Page 4 PRODUCT DESCRIPTION Canopy Subscriber Module The base cover of your Canopy subscriber module is easily removed by depressing the release lever on the back of the cover Base Cover Base Cover Release Ethernet Lever Cable FIGURE 1 Remove the base cover as shown in FIGURE 1 to access the Ethernet connection and to view the LED indicators e The RJ 45 connector is used to attach the Ethernet cable e The LED s indicate system status and can be used for alignment Canopy SM Connection Connector i LEDs Base Cover Ethernet Cable FIGURE 2 Page 5 The Connection LEDs report information about the current status of the subscriber module The following descriptions explain the function of each LED Operational Mode When looking at the LEDs on the module the following descriptions go from left to right LNK The link LED displays the status of the Etherne
14. aging materials They can be used for transportation of the equipment to and from installation sites CONFIGURING THE SUBSCRIBER MODULE A In all cases when a configuration parameter is modified the change must be saved and the module must be rebooted The subscriber module from the factory is configured to scan all available frequencies in its specific frequency band An operator will need to verify the following information The operator may program a unique IP address into the subscriber module or can leave it at its defaults The subscriber module is programmed to utilize the local IP address of 169 254 1 1 When configured in this manner the IP address is not accessible from the far side of a RF link to the module If the operator requires that the LAN IP of the subscriber module be accessible from across the RF link then the public IP address feature is recommended This feature will require that a routable IP address and appropriate subnet mask and gateway be utilized The operator must configure the appropriate color code on the subscriber module so that it can register with an access point module The color codes must match The operator can prevent unauthorized users from connecting to the subscriber module s web based interface by assigning a password There is no default password and password protection is turned off from the factory Passwords can be from 1 to 16 characters Any combination of characters is allowed excep
15. are two methods that can be utilized for aligning a subscriber module to an access point module The first is to monitor the RSSI and Jitter values on the subscriber The second is to utilize the built in alignment tool on the subscriber module In either case it is necessary for a computer to be connected to the subscriber module to gain access to the web based interface Monitoring RSSI and Jitter The RSSI received signal strength indicator and Jitter are two parameters that can be used for alignment of a subscriber module The RSSI level must be above 700 and the Jitter must be 9 or below with 5 being the best for a link to be acceptable Point subscriber module in direction of the access point Remember that when utilizing the internal patch antenna the energy is radiated out in a 60 horizontal by 60 vertical pattern E IF UTILIZING A 5 7 GHz SUBSCRIBER MODULE the passive reflector will change the radiated pattern to 6 horizontal by 6 vertical NE ge the radiated pattern to orizontal by 6 vertical The module has a series of states that it will go through to register to an access point Those states are scanning syncing registering and registered RSSI and Jitter will not report on the web page till the unit is registered If the module will not register ensure that there is line of sight the access point module is transmitting the color codes match and that the subscriber is within the appropriate distance to the access point
16. by near miss lightning strikes and other electrical discharges The Canopy Ethernet surge suppressor is such a device for this situation e Connect one end of an Ethernet cable to the Canopy subscriber module RJ 45 connector e Connect other end of the Ethernet cable to the RJ 45 connector in the Canopy surge suppressor Refer to the Surge Suppressor User Manual for specifications e Connect one end of another Ethernet cable to the other RJ 45 connector in the Canopy Surge Suppressor e Connect the other end of the Ethernet cable to the AC adapter The unused pins of the Ethernet cable 4 5 7 and 8 transmit power to the Canopy subscriber module DO NOT place other networking equipment on the Ethernet cable between the AC adapter and the subscriber module The module can be up to 328 feet 100 meters from the power supply e Plug the AC Adapter into an AC outlet e Plug the other side of the AC adapter s Ethernet pig tail into the computer or network computer s Ethernet port DO NOT plug the Ethernet pig tail from the AC adapter into the subscriber module See following wiring diagram Page 10 Wiring Diagram of Canopy subscriber module to Computer with Surge Suppressor lt outside wall Ethernet cable Ethernet cable 300SS Ton to NIC_ 24 VDC to Canopy gt Computer wall adapter S maw _ 7 CU wire a system ALIGN THE SUBSCRIBER MODULE There
17. dule is transmitting the color codes match and that the subscriber is within the appropriate distance to the access point as specified by Canopy Slowly adjust the positioning of the subscriber module and monitor the Alignment web page for a reading of the RSSI and Jitter Lock down the module when appropriate Click Disable Aiming Mode button Perform a link test to check the efficiency of the link See Link Test section for further information The efficiencies must be above 90 in both the up and down link for major packet loss to not occur Page 12 CABLING The following information describes the wiring standards for installing a Canopy system e When connecting a Canopy device directly to a network interface card NIC utilize a RJ 45 straight thru cable e When connecting a Canopy device directly to a hub switch or router utilize a RJ 45 crossover cable e The maximum cable run with the AC wall adapter is 328 feet 100 meters The diagrams utilizes the EIA TIA 568B color standard where Wire 1 gt white orange Wire 2 gt orange Wire 3 gt white green Wire 4 gt blue Wire 5 gt white blue Wire 6 gt green Wire 7 gt white brown Wire 8 gt brown Pins 4 5 7 and 8 are use to carry power to the Canopy device When utilizing the Canopy AC wall adapter the V is 11 5VDC to 30VDC with a nominal value of 24 VDC Pin R
18. ew and change activities to the module When the full access password is set the password will also be tied to telnet and FTP sessions to the module When prompted for the password via the web based interface there is no username required however when prompted for the password via a telnet or FTP session the user that MUST be used is root If the password is forgotten the operator will need physical access to the module and will need to create a Canopy default plug to override the unit See steps at end of this section for use of a default plug Webpage Auto Update enter time period in seconds desired to have the web browser refresh the web based interface The default setting is 0 which will cause the web based interface to never refresh SM Power Up Mode with No 802 3 Link choose which mode the module will default to when there is no Ethernet connection sensed by the module There are two modes available the first is Alignment mode and the second is Operational mode See Alignment section for more information Operational Mode is the default setting Bridge Timeout Entry choose the appropriate bridge timeout for correct network operation with existing network infrastructure Authorization Key each module ships with a unique pre programmed authorization key that is to be utilized when an operator configures the Canopy System for DES encryption of the over the air link The default key is permanently stored on the module
19. f information on the Configuration screen is a repeat of the Device Type from the Status web page The following are the parameters and their descriptions Link Negotiation Speeds choose the type of link speed desired for the Ethernet connection The default for this parameter is for all the choices to be checked Custom RF Frequency Scan Selection SM List choose the frequencies that the subscriber module will scan when looking for access point modules The default for this parameter is to scan all available frequencies LAN1 IP enter in the IP address that will be associated with the Ethernet connection on this module The default address is 169 254 1 1 The radio buttons to the right of the IP address field offer the ability to make the LAN 1 IP either a local or publicly accessible address If the address is designated a local address it will only be accessible via the host computer network that is connected to the module via the Ethernet cable If the address is designated a public address it will be accessible network wide The default for this feature is for the address to be local If the IP address is forgotten the operator will need physical access to the module and will need to create a Canopy default plug See steps at the end of this section for creation and use of a default plug LAN1 Subnet Mask enter in an appropriate subnet mask for the module to talk on the network The default value for this parameter is 255 25
20. from the filesystem e Isweb list the custom logo file and display the storage space available on the filesystem The following is a sample FTP session gt ftp 169 254 1 1 Connected to 169 254 1 1 220 FTP server ready Name 169 254 1 1 none root 331 Guest login ok Password lt password if configured gt 230 Guest login ok access restrictions apply ftp gt binary 200 Type set to I ftp gt put canopy jpg ftp gt quit 221 Goodbye The following is a sample telnet session Motorola Broadband Wireless Technology Center Copyright 2001 2002 Motorola Inc Login root Password lt password if configured gt Telnet gt lsweb Flash Web files free directory entries 32 free file space 64336 bytes Telnet gt addwebfile canopy jpg Telnet gt lsweb Flash Web files canopy jpg 7867 Page 14 free directory entries 31 free file space 56468 Telnet gt clearwebfile Telnet gt lsweb Flash Web files free directory entries 32 free file space 64336 bytes Page 15 THE INTERFACE SCREENS The Canopy subscriber module contains a series of web pages that are used to interface to the unit The following is a quick reference to interface screens Note These screens are subject to change by subsequent software versions To access the web based interface you first must be on a computer that is in some way connected to the subscriber module This can be done either directly or through a network Enter t
21. he IP address of the subscriber module default is 169 254 1 1 into the address bar of your browser and hit enter on your keyboard The following web based interface pages are accessible Status Configuration Event Log AP Eval Data Ethernet Stats Expanded Stats The default page when accessing the IP address of the Canopy unit is the Status page STATUS PAGE A Canopy rome Page Merevolt Internet tip orer alex pue QA a Qe ipares Hoy DN OZ Aj B hero 3 192 50 10 42 2 jus e Pa CANOPY O Sm Device type 5 2GHz Muhipoize Subscriber Modem 0a 00 3e 00 02 2f Software Version CANOPY 3 1 5 Sep 06 2002 1331 09 SM Configuration FPGA Version 08200207 Brent Log ime 14 21 0447 AP Eval Data System Time 21 26 51 01 02 2000 100Base TX Full Duplex Ethernet State Subscriber Modem Stats Session Status REGISTERED RSSI 1 Sater 5 Delay 5 approximately 0 05 males 245 feet Radio Slicing Value 564 decimal Radio Transmit Gan Semng 24 decimal Site Information See Name No Sto Nome aj MD Irina Bso MAREO Eco mena Page 07 SIEBOMDIODEA 211m The Status page contains information on the operation of the product It is the default webpage The following parameters are displayed Device Type displays the type of Canopy module that is currently being viewed This field will let the operator know the frequency band of the module the protocol that it is utilizing and the MAC address of the module T
22. he frequency band can either be in the 5 2 GHz or 5 7 GHz band The protocol for a subscriber module is multipoint The MAC address will be in the following format Oa 00 3e xx xx xx Software Version displays the version of the software that is currently loaded into the module Please make note of this information when obtaining technical support FPGA Version displays the version of the FPGA field programmable gate array that is currently Page 16 loaded into the module Please make note of this information when obtaining technical support Uptime displays the length of time the module has been operating since a rest of the module occurred System Time displays the current time which is inherited from the Canopy System via the registration to an access point module When the module is registered to a Canopy System where a Cluster Management Module CMM is being utilized the time is displayed in Greenwich Mean Time GMT Ethernet Interface displays the configuration of the Ethernet interface on the module Session Status displays the current session state the module is in There are five 5 options that will display in this field scanning syncing registering registered and alignment e Scanning module is cycling through the RF frequencies that it is configured to scan and looking for an access point module e Syncing module is attempting to synchronize timing to a single access point module e Registering mod
23. hould be taken as a serious network Page 23 problem since it causes the frame being transmitted to be discarded The most common cause of late collisions is a mismatch between duplex configurations at each end of a link segment RetransLimitExp displays the total number of retransmit limit expirations TxUnderrun displays the total number of transmission underrun errors on the Ethernet controller CarSenseLost displays the total number of carrier sense lost errors occurred on the Ethernet controller EXPANDED STATS When clicking on the Expanded Stats button and then clicking on one of the standard web page i e Status or Configuration more fields may be displayed on that page To go back to the non Expanded Stats view just have the web browser refresh on the IP address of the module Clicking on the Expanded Stats link will display a number of pages of statistics that are maintained by the Canopy module Canopy Technical Support may ask the operator for specific information in this section when troubleshooting an issue There are 3 areas in the Expanded Stats that an operator can use for managing and troubleshooting a Canopy System Those 3 areas are e Link Test e Alignment e BER Display Link Test Canopy Home Page Microsoft Internet Explorer 3 ale xj Be Ga yew Favertes Tools isb pu DD iore Green G F SO 2 Address 08 hero 1 192 30 10 42 bl Po juris TO CANOPY Status i Link Capacity
24. ing this boot up time power on self tests and other diagnostics are being performed The following steps must be performed for successful installation e Select a mounting location that is free from objects such as buildings large trees etc that will interfere with the line of sight to the Access Point cluster location Be mindful of the Fresnel Zone e The Canopy module should be mounted vertically as shown in FIGURE 3 All Canopy modules antennas are vertically polarized in this direction e Mount the Canopy subscriber module to a secured location on the side roof of the building The mount must be rigid and the subscriber module must not sway from outside forces e Illustrated in FIGURE 3 is an example of mounting the unit to an antenna mast Stainless steel hose clamps or any suitable outdoor equivalent may be used to secure the unit to the mast Page 9 Stainless HE lt Steel Hose Clamps or 4 any Suitable g r ge Equivalent ie i Typical Antenna Mast FIGURE 3 e Leave the unit mounting means loose enough to allow for movement when performing the alignment procedure They must be tightened after the alignment procedure is completed As with any such installed devices the Canopy subscriber module and the Ethernet cable must be grounded in accordance with the latest revision of the National Electrical Code NEC and or all country and local electrical codes to provide some protection against damage caused
25. modules part number 27RD 90 230V AC power supply part number ACPSSW 01 Cable assemblies for the Canopy System can be ordered from Best Tronics Manufacturing Inc by going to their website at HTTP WWW BEST TRONICS COM MOTOROLA Page 27 APPENDIX There are two basic concepts that are needed for a basic understanding of networking IP addresses and subnet masks IP addresses are 32 bit binary numbers that have two corresponding parts or sub addresses the first part identifying the network and the second part identifying the hosts on the network An imaginary boundary separates the first part from the second This imaginary boundary is marked by way of the subnet mask The subnet mask is another 32 bit binary number the acts like a filter on the IP address When a subnet mask has a bit set to 1 the corresponding bit in the IP address is part of the network address A subnet is classified as either a class A class B or class C network The following table shows the common subnet mask classes Class Network Portion Host Portion A 11111111 00000000 00000000 00000000 B 11111111 11111111 00000000 00000000 C 11111111 11111111 11111111 00000000 For example if you have an IP address of 169 254 1 1 and a subnet mask of 255 255 0 0 then the first 16 bits of the 32 bit IP address identify the network 10101001 11111110 00000001 00000001 IP address 11111111 11111111 00000000 00000000 Subnet Mask There are 2 65 5
26. ncouraged to correct the interference by one or more of the following measures e Increase the separation between the affected equipment and the unit e Connect the affected equipment to a power outlet on a different circuit from that which the receiver is connected to e Consult the dealer and or experienced radio TV technician for help FCC ID ABZ89FC3789 IC 109W 5200 FCC ID ABZ89FC4816 IC 109W 5700 The term IC before the radio certification number only signifies that Industry Canada technical specifications were met Important Note Intentional or unintentional changes or modifications must not be made unless under the express consent of the party responsible for compliance Any such modifications could void the user s authority to operate the equipment and will void the manufacturers warranty The Canopy subscriber module SM must be installed to provide a separation distance of at least 20 cm 7 9 in from all persons when adding the Canopy reflector dish in the 5 7 GHz band the reflector dish must be installed to provide a separation distance of at least 1 5m 59 1 in from all persons and does not emit a RF field in excess of Health Canada limits for the general population consult Safety Code 6 obtainable from Health Canada s website http www hc sc gc ca rpb Furthermore it must not be co located or operating in conjunction with any other antenna or transmitter MOTOROLA the stylized M Logo and all other tradema
27. of octets transmitted out of the interface including framing characters outucastpkts count displays the total number of packets that higher level protocols requested be transmitted to a subnetwork unicast address including those that were discarded or not sent outnucastpkts count displays the total number of packets that higher level protocols requested be transmitted to a non unicast i e subnetwork broadcast or subnetwork multicast address including those that were discarded or not sent outdiscards count displays the total number of outbound packets which were chosen to be discarded even though no errors had been detected to prevent their being transmitted One possible reason for discarding such a packet could be to free up buffer space outerrrors count displays the total number of outbound packets that could not be transmitted because of errors RxBabErr displays the total number of receiver babble errors EthBusErr displays the total number of Ethernet bus errors on the Ethernet controller CRCError displays the total number of CRC errors on the Ethernet controller RxOverrun displays the total number of receiver overrun errors on the Ethernet controller Late Collision displays the total number of late collisions on the Ethernet controller A normal collision occurs during the first 512 bits of the frame transmission If a collision occurs after the 512 bit times then it is considered a late collision A late collision s
28. perating Mode here State se 4 gt Link Test Alignment BER Display ETE Stats RF Carrier Frequency W SM Sync Log SM Ses Log Enable Aiming Mode Disable Aiming Made Puch Enhle Amung Mode button to macvually refresh dieplay grad _RESYNCISE y 8 Done O onet Me SE 9 gt Elcano tene Pave SSESSMALODH 20m The Alignment web page contains tools to assist in the alignment of a subscriber module to an access point module There are two modes that can be utilized when aligning a module 1 RSSI only and 2 normal alignment mode RSSI Only is a mode where the module will report the signal strength based on the amount of energy present at a selected frequency The subscriber module does not have to be registered to an access point module for information on signal strength to be reported back This can simplify the aiming process for long links when the Canopy passive reflector 5 7GHz band only is being used To utilize RSSI only mode e Choose the frequency to monitor from the pick list this would be the same frequency that the access point module is transmitting on e Click the radio button to highlight Enable on RSSI Only mode e Click Enable Aiming Mode The module will now report back the level of RF energy present at that specific frequency To refresh the screen click the Enable Aiming Mode button as appropriate or configure the web page auto refresh option Page 25 The normal operation of alignment mode will repor
29. perator is required to manually input these configurable items When a computer is brought online and a DHCP server is not accessible i e server is down or the computer is not plugged into the network Microsoft and Apple operating systems will default to an IP address and subnet mask of 169 254 x x and 255 255 0 0 169 254 16 Page 28 SPECIFICATIONS Operating Frequency Range 5 25 to 5 35 GHz and 5 725 to 5 825 GHz U NII Mid band Access Method TDD TDMA Signaling Rate 10 Mbps Modulation Type High Index BFSK Optimized for interference rejection Carrier to Interference C I also known as Jitter 3dB nominal Receiver Sensitivity 83dBm 10 BER Operating Range All Weather Up to 2 miles with integrated antenna in the 5 2 GHz band Up to 10 mile with passive reflector in the 5 7 GHz band Transmitter Power Meets FCC UNII ERP Limit DC Power 3A 24 VDC 7 2 watts Interface 10 100 BaseT half full duplex Rate auto negotiated 802 3 compliant Protocols Used by Canopy IPV4 UDP TCP ICMP Telnet HTTP FTP SNMPv2c DES Protocols Supported by Canopy Switched Layer 2 Transport with support for all common Ethernet protocols including IPV6 NetBIOS DHCP IPX etc Software Upgrade Path Remotely downloaded into FLASH via RF link Network Management HTTP TELNET FTP SNMP Temperature 30 C to 55 C 22 F to 131 F Dimension
30. plays information to be used by Canopy technical support Site Name displays information relating to the name of the physical module This parameter can be set by the operator on the Configuration web page This information is set into the sysName SNMP MIB II object and can be polled via a SNMP management server Site Contact displays contact information for the physical module This parameter can be set by the operator on the Configuration web page This information is set into the sysContact SNMP MIB Il object and can be polled via a SNMP management server Page 17 CONFIGURATION aie x o 20 jus mm em CANOPY Motorola Wireless ereveet Platters Parameter Value 5 2GHz Multipoint Subscriber Modem 04 00 3e 00 02 2 Custom RF Frequency Scan I 5275 7 280 M 5285 M 5290 M 5295 M 5300 Selection SM List F 5305 MT 5310 M 5315 M 320 M 5325 P None 192 93 18 42 Net ocal Pubke Lanl Subnet Mask 25 250 1929318254 n Ful Acceso Pastword No Password Password Seconds 0 Disable Auto Update SM Power Up Mode Power up m Arm Mode With No 302 3 Lak Power up im Operational Mode PS Minutes Range 25 1440 Minutes C Use Defauk Key gt Authonzahon Key C Use This Key Site Information l 5 18 kee Ms D S ED E conoer Home Page SIEBOIMDRODA 12120 The Configuration webpage contains information and configurable parameters pertaining to the operation of the product The first line o
31. riber module to redo the scanning process The subscriber module will scan through the frequencies checked on the Configuration web page for all available access point modules and register to the one that provides the best results for RSSI Jitter and number of registered users Page 22 ETHERNET STATS The Ethernet Stats web page reports TCP throughput and error information for the Ethernet connection of the subscriber module The following definitions are available inoctets count displays the total number of octets received on the interface including framing characters inucastpkts count displays the total number of subnetwork unicast packets delivered to a higher layer protocol innucastpkts count displays the total number of non unicast i e subnetwork broadcast or subnetwork multicast packets delivered to a higher layer protocol indiscards count displays the total number of inbound packets which were chosen to be discarded even though no errors had been detected to prevent their be deliverable to higher layer protocol One possible reason to discard could be to free up buffer space inerrors count displays the total number of inbound packets that contained errors preventing them from being delivered to a higher layer protocol inunknownprotos count displays the total number of packets received via the interface which were discards because of an unknown or unsupported protocol outoctets count displays the total number
32. rks indicated as such herein are trademarks of Motorola Inc Reg U S Pat amp Tm Office Canopy is a trademark of Motorola Inc All other product or service names are the property of their respective owners Motorola Inc Broadband Wireless Technology Center 50 East Commerce Drive Schaumburg IL 60173 http www motorola com canopy Page 2 TABLE OF CONTENTS GETTING STARTED iia rana rro Roa 4 VAIE INTS EEE talon aii tio A AAT 4 FOAlUIOS E A E E EE TEE E E ET E EE 4 Intended Us a e ae ae a Tee cis 4 Warranty onran oon en AAN e A N AE AEE Oa aN E A aiaa 4 PRODUCT DESCRIPTION oca 5 Canopy Subscriber Module asian rod 5 BACKGROUND INFORMATION on NETWORKING ccccccoooococcccccccccccnnnnanonannnnnnos 7 INSTALLATION e a aaa r Era ra aa once neta aca ba aaa ESA Eai ah en orin aoii 8 Unpack the Canopy ProductS oocccccccncccnccnnncnoncnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnninnnss 8 Configuring the Subscriber Module siccasesseccett ii 8 Installation of the Subscriber Module ooooccccoccccconcccccccnnnanonoonccnncccnannnnnn nn nn nnnnnnnnnnnnnnn cnn 9 Align The SUBS EDO Module seias rad rel 11 A Ann A TT 13 ADVANCED FEATURES viisiin ainia praana aaaea ke Eaa aaan A oriau aa irai 14 DES En ryptiON tits 14 A A neue ska RAAT TEE EES 14 THE INTERFACE SCREENS siii 16 A haan tact ube Ee AA A EE ATA ERN E 16 Configuratio N secede aad serein suk Dex REE o as 18 A 21 APEVa Dad iii AAA A A A A ee ce hee tue 2
33. s 11 75 H x 3 W x 3 4 D 29 9 cmH x 8 6 cm W x 8 6 cm D Weight 1 Ib 45kg Page 29
34. t for these special characters NOTE If the operator forgets either the password or the IP address for the subscriber module a Canopy default plug can be used to regain access See Configuration section for information on default plug There are two types of passwords that can be configured display only or full access The display only password allows the operator to view the module s current status The full access password allows the operator to view the module s current status and change its configuration By viewing the red lettering to the right of the entry fields the operator can discern that a password is set Page 8 e The operator can enter in information about the Site Name Location and Contact This is optional If the subscriber module is in the 5 7 GHz band and the operator will be utilizing the Canopy passive reflector to obtain a link at distances of 10 miles or less the subscriber module should be mounted to the reflector in the following manner The reflector arm is molded to receive the plastic housing of the subscriber module Utilize stainless steel hose clamps to secure the module to the arm The module is now properly aligned within the reflector Stainless steel hose clamps Reflector dish arm INSTALLATION OF THE SUBSCRIBER MODULE When power is applied to a Canopy module or the unit reset via the web based interface the module will take approximately 25 seconds to boot up Dur
35. t information as it relates to the RSSI level Jitter value and number of users on the access point module To utilize normal alignment mode ensure that the Disabled radio button is checked and then click Enable Aiming Mode button As with the previous mode to refresh the mode either continue clicking the Enable Aiming Mode button or configure the auto refresh option Also during normal alignment mode the LEDs on the outside of the Canopy module will report back information on the performance of the link There are 6 LEDs and when in alignment mode the LEDs are turned into a 6 position bar graph The more LEDs that are lit the better the RSSI and Jitter values the module is seeing The colors of the LEDS have no particular meaning other than to assist is distinguishing one position from the next The minimum values that are needed for an acceptable link are RSSI this above 700 Jitter that is between 5 and 9 and link efficiencies that are greater than 90 in both the up and down link If any one of these criteria are not met the link may still be operational but may have issues time to time If a Canopy module is placed into Alignment Mode it will automatically drop into Operational Mode after 15 minutes BER Display ler Be ER Yew Favortes Tools Heb la aua gt OOJ Qu Gire Gren B IM OLR Adress 18 heto 192 99 10 68 z e Uris e e CANOPY 2j Stats Receive BER Results Configuration Number of bits received 14182
36. t link to the Canopy module The LED will be constantly lit if there is an Ethernet link present The LED is colored green ACT 4 The activity LED displays the status of any data activity on the Ethernet link The LED will flash at no particular speed when data is being transferred on the Ethernet link The LED is colored orange GPS 3 This LED is not used on the subscriber module SES 2 The session LED displays status of whether or not a subscriber module is in session registered The LED will be constantly lit if the unit is in session The LED is green SYN 1 The sync LED displays sync status In short this LED will be lit if the unit is in session i e registered SES 2 LED is lit The operator should minimize any flicker in this LED The LED is orange PWR The power LED displays the status of power to the module The LED will be constantly lit if power is applied correctly The LED is red When the subscriber module is not registered to an access point module the SYN 1 SES 2 and GPS 3 LEDs will cycle on and off from left to right Alignment Mode When a subscriber module is placed in Alignment Mode the LEDs take on an entirely different purpose The power LED will still indicate whether or not power is applied to the module The 6 LEDs and are turned into a 6 position bar graph The more LEDs that are lit the better the RSSI and Jitter values the module is seeing The colors of the LEDS have no particular meaning other
37. ule sent a request for registration and is awaiting a response e Registered module is locked on to a specific access point module and ready to transmit and receive data packets e Alignment module is in alignment mode RSSI displays the current value for the Radio Signal Strength Indicator This parameter will only display information when the module is registered to an access point module and the value is only updated by either refreshing the web browser screen or configuring the Canopy module to auto refresh see Configuration web page An acceptable RSSI value for a registered link is greater than 700 however it is important to view this value in conjunction with the Jitter value Jitter displays the current value for the quality of the received signal This parameter will only display information when the module is registered to an access point module and the value is only updated by either refreshing the web browser screen or configuring the Canopy module to auto refresh see Configuration web page The value range for Jitter is 5 15 with the quality being better on the low end of the scale Jitter must be below 9 for a link to be of acceptable quality Air Delay display the distance from the subscriber module to the registered access point module At close range 0 200 feet the distance will not report accurately Radio Slicing Value displays information to be used by Canopy technical support Radio Transmit Gain Setting dis
38. ws the operator to regain control of a module which may be using an IP address and or password that has been forgotten The default plug will also override the passwords for access and change control and set the LAN1 IP address back to 169 254 1 1 This does not by itself change any configuration rather it allows the operator to attach to the module using the default configuration so that they can read the actual non default values and set them accordingly The following steps outline the creation of a default plug this plug can also be purchase for a nominal fee at http www best tronics com motorola e Obtain a RJ 11 6 pin connector and a small length of CAT 5 cable e Pin out all 6 pins according the following diagram and then short i e solder together pins 4 and 6 on the other end Remaining wires should not be connected to anything The following diagram shows the wiring of a default plug pin 1 gt white orange pin 2 gt white green pin 3 gt white blue pin 4 green lt pin 4 pin 5 gt blue pin 6 gt orange lt pin 6 e Insert default plug in the GPS sync port of the module and apply power to the module via its Ethernet cable When the module is booted up power applied it will be in default mode where the IP address will be 169 254 1 1 and the passwords will be blank All other configurations will have been preserved Page 20 EVENT LOG Ades fE beto 5 192 50 10 42 x

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