User Guide - GO! Mobility Solutions
Contents
1. Carefully follow the step by step unpacking assembly operating and disassembly instructions as specified below PRODUCT OVERVIEW Used correctly the Go Anywhere Commode n Shower Chair provides a safe practical and convenient means for disabled individuals to travel wherever and whenever they want You will be confident and secure knowing that commode and bathing facilities are at your disposal Uncomfortable sometimes even embarrassing bathing and toileting experiences away from home are now things of the past thanks to this revolutionary new product The Go Anywhere Commode n Shower Chair consists of a rolling frame seat assembly used to transport the user from his or her bed to over a commode and or into a roll in shower z gt push ha N 17 between armrests 10 z mN 8 xis seat aS eo 16 22 5 clearance clearance 33 overall depth Weight bearing capacity 250 Ibs maximum Weight 31 lbs 6 lb carrying case 35 42 5 floor to top of backrest Just as a wheelchair must be comfortable so must a commode shower chair That is why the Go Anywhere Chair was designed to be as versatile as possible With a maximum width of just 18 the Go Anywhere chair may pass through even the narrowest of doorways The seat height can be adjusted to accommodate for varying bed heights by shortening or extending the telescoping leg2. What does GO Mobility Solutions limited warranty cover The manufacturer of this GO Mobility Solutions product GO Mobility Solutions warrants to the holder of a valid proof of purchase Consumer or you that the product and all accessories provided by GO Mobility Solutions in sales package Product are free from material defects in material and workmanship pursuant to the following terms and conditions when used normally and in accordance with operation instructions This limited warranty extends only to the Consumer for Products purchased and used in the United States of America What will GO Mobility Solutions do if the Product is not free from material defects in materials and workmanship during the limited warranty period Materially Defective Product If the product is received within the warranty period and if the product is found by to be defective within the terms of this warranty GO Mobility Solutions will repair or replace the defective product at its option and cost There is a twelve month limited warranty extended for all parts except cushions How long is the limited warranty period 16 GO Mobility Solutions warrants its products to be free from defects in material and workmanship for up to one year starting from the date of original purchase from GO Mobility This limited warranty also applies to repaired or replacement Products for a period of either a 90 days from the date the repaired or repla
3. four legs as short as possible Remove each of the four locking pins from the upper portion of each leg and fold the legs down into the frame Place the locking pins back into the holes in each leg to prevent them from flopping around during transport Ensure that the casters lay flat and inside the frame 9 Close the carrying case MAINTENANCE INSTRUCTIONS 1 Following each use towel dry all parts of the chair Occasionally remove the seat and seatback cushions and dry both the aluminum base and the backs of the cushions to prevent the growth of any mold or mildew 2 Periodically apply silicone lubricant to the bolt threads at the hinges 3 Seat and back cushions may be easily removed for cleaning or replacement Replacement cushions may be ordered from GO Mobility Solutions either on line at www goesanywhere com or by calling 866 363 8244 4 If you use your Go Anywhere Chair for every day use and not return it to its carrying case lay the chair on its side following its use to allow any accumulated water to drain out the tubular legs Moisture could cause the rubber stem at the top of the caster assembly to loosen and become dislodged from the tubular leg Should this occur follow the steps delineated below under Troubleshooting Tips 11 AIR TRAVEL WITH YOUR GO ANYWHERE CHAIR When traveling with your Go Anywhere Chair entails flying and having to deal with airline personnel and airport security b
4. OWNER S MANUAL FOR THE GO ANYWHERE COMMODE n SHOWER CHAIR IMPORTANT READ THIS CAREFULLY AND COMPLETELY Congratulations Welcome to the GO Mobility Solutions family of innovative products and aids designed to assist physically challenged individuals to get out and GO in ways never thought of before We are confident that this product will change your life as it has for so many others Please be advised that as additions deletions and modifications are incorporated into this document as necessary that this written version of the Owner s Manual supersedes any other formats that may have been provided previously Should you have any questions or require any additional information not found within this manual please logon to www GoesAnywhere com and click on the Contact Us link or phone us toll free at 866 363 8244 We would also appreciate receiving any feedback and comments that you may have to offer so that we may continue to monitor and improve our customers quality of life CONVENTIONS USED IN THIS MANUAL Entries in boldface refer to parts of the Go Anywhere Chair Underlined entries refer to safety features Italicized entries indicate other important features WARRANTY NOTICE WARNING AND DISCLAIMER Please see LIMITED WARRANTY below If this warranty is not acceptable return the chair for a full refund PRIOR TO USE Contact GO Mobility Solutions for shipping instructions and a R
5. all of your foot Check the frame to ensure that it is level and stable 4 Raise the seatback of the rolling frame seat assembly up and away from the seat base until the seatback and the seat base are perpendicular to one another Insert the seatback uprights into their respective sockets on the seat base and push down on the top of the seatback until it snaps into place Lock the seatback into place using the two through pins with pull rings attached to the frame with nylon cables provided Ensure that the pins when inserted through the diameter of the tubes extend entirely through the tubes and lock firmly into place Place the upholstered foam divider that had separated the seat base and seat back with the carrying case 5 Adjust the height of the rolling frame seat assembly so that the occupant may safely and comfortably transfer from his or her bed into the Go Anywhere Chair using the spring pin buttons and adjustment holes in the telescoping legs Do so by comparing the seat height of the chair to the height of the bed This may involve some trial and error Ensure that the frame will fit over the commode as well if necessary Pull each telescoping leg all the way out in order to locate the push buttons then reinsert them to attain the desired seat height Make sure that each telescoping leg is secure with a spring pin button protruding through one of the adjustment holes Please note that when all four legs a
6. ar casters are positioned such that the wheels are behind the chair maximizing the wheelbase and stability before transferring to or from the chair PROBLEM The foam sleeves on my armrests or push handles slip off of the aluminum tubing SOLUTION Wrap the aluminum tube in two or three locations along the aluminum tube with some electrical or duct tape in order to provide additional friction PROBLEM A caster assembly has become dislodged from its tubular leg SOLUTION While holding the caster in one hand engage the total lock brake with the other hand Tighten down the metal nut located at the top of the caster stem just enough to compress the black rubber bushing so that the caster stem will fit snugly into the bottom of the tubular leg Force the caster stem into the aluminum tube and with the brake still engaged spin the caster clockwise until it is as tight as possible and until it begins to click as it turns 15 LIMITED WARRANTY AND RETURN POLICIES Please read this BEFORE operating or using your Go Anywhere Commode n Shower Chair By operating or using the chair you agree to the terms of this warranty If you do not agree return the chair to GO Mobility Solutions BEFORE use to receive a full refund of the price you paid Thereafter this product may be returned at anytime within 30 days following delivery for a full refund less a 20 restocking fee and at your own shipping expense
7. ber Limitations and Exclusions Implied warranties including those of fitness for a particular purpose and merchantability an unwritten warranty that the product is fit for ordinary use are limited to one year from date of purchase Some states do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you GO Mobility Solutions is obligated to provide the purchaser 18 with repair or replacement as described above so long as the warranty period is in force This exclusive warranty remedy will not have failed as long as GO Mobility Solutions is wiling and able to repair or replace the product as described Should this remedy be held to have failed the only remaining warranty obligation of GO Mobility Solutions shall be to provide the customer with a full refund In no event shall GO Mobility Solutions be liable for any indirect special incidental consequential or similar damages including but not limited to lost profits or revenue inability to use the product or other associated equipment the cost of substitute equipment and claims by third parties resulting from the use of this product Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you This warranty is the complete and exclusive agreement between you and GO Mobility Solutions It supersedes all other written or oral communica
8. cement Product is shipped to you or b the time remaining on the original one year limited warranty whichever is longer What is not covered by this limited warranty This limited warranty does not cover l Product that has been subjected to misuse accidental damage shipping or other physical damage abnormal operation or handling neglect fire excessive heat natural disaster or Product that has been damaged due to repair alteration or modification by anyone other than an authorized service representative of GO Mobility Solutions or Product whose warranty quality stickers Product serial numbers plates or electronic serial numbers have been removed altered or rendered illegible or Product purchased used serviced or shipped for repair from outside the United States or used for commercial or institutional purposes including but not limited to Products used for rental purposes or Product returned without valid proof of purchase see 2 below or Foam and vinyl cushions due to their fragile nature SOFT CARRYING CASE DAMAGE MAY OCCUR TO THE ALUMINUM IF DROPPED OR IF OBJECTS ARE DROPPED ON IT DO NOT CHECK LUGGAGE AT AIRPORTS TAKE IT ON BOARD How do you get warranty service To obtain warranty service in the United States of America Call 1 866 363 8244 for instructions regarding where to return the Product Before calling for service please check the user s manual 17 e Please do not return the chai
9. ch along with the upholstered foam divider to the carrying case for storage OPERATING INSTRUCTIONS 1 IMPORTANT ALWAYS ENGAGE ALL FOUR TOTAL LOCK BRAKES BEFORE TRANSFERRING TO OR FROM THE CHAIR FOR MAXIMUM STABILITY AND SAFETY ENSURE THAT THE FRONT WHEELS AND THE REAR WHEELS ARE LOCKED IN THE POSITION SUCH THAT THE WHEELBASE IS AT ITS MAXIMUM LE THE WHEELS ARE NOT TURNED IN BENEATH THE CHAIR Engage the brakes on the casters by pushing down on the brake levers Release them by lifting up on the levers 2 The seat and back cushions are constructed of high quality closed cell foam thoughtfully designed and manufactured to assure maximum comfort and protection Ensure that you do not place any heavy and or pointed objects on top of them or pack anything on top of them such as any other part of the chair Because the foam is closed cell it will not spring back after being compressed for extended periods of time Any indentations in the foam caused by such compression will become permanent Do not place anything sharp on top of the cushions as the vinyl surface can puncture or tear 3 Following each use towel dry all parts of the chair Occasionally remove the seat and seatback cushions and dry both the aluminum base and the backs of the cushions to prevent the growth of any mold or mildew DISASSEMBLY amp PACKING INSTRUCTIONS 1 Lock all four brakes 2 Lift the footrest assembly from the tubular sockets
10. e prepared You are most assuredly going to be confronted with one or more potential obstacles First of all know your rights There are numerous resources available on line from which you may easily glean the specifics using a keyword search for airline and wheelchair For our purpose here however suffice it to say that your Go Anywhere Chair is a fragile medical device which should be gate checked and is not_ chargeable as passenger baggage Having your wheelchairs Gate checked means that you will take your Go Anywhere Chair through Security to the gate and into and down the jet way From there it may either be stored on board in the closet separating the first class cabin from coach or taken down below and stored with your wheelchair in the cargo compartment The latter method is far more likely these days as most airlines in their efforts to maximize revenue have eliminated the aforementioned closet and replaced them with more seating Adequate on board storage however may be available on some of the larger aircraft utilized in international flights Let s walk through the process of successfully gate checking your Go Anywhere Chair at no charge Before leaving home take the liberty of stuffing your Go Anywhere Chair carrying case first with all of your medical supplies and second with whatever clothing or anything else you can squeeze in except for vessels containing liquids or gels As you will
11. ervisor and take names Proceed to the TSA security checkpoint Review TSA regulations specific to travelers with disabilities at http www tsa gov travelers airtravel specialneeds index shtm Inform TSA security personnel that your case contains your commode shower wheelchair and that it will fit albeit snugly through the x ray tunnel To date following many such security checks I have yet to have my carrying case opened for inspection With the hard part behind you proceed to your gate check in with the Agent at the counter make whatever seating changes you want they can make and arrange for an aisle chair to be available should one be required When the Agent asks what s in the case repeat yet again it s a delicate shower chair You will be boarded ahead of the other passengers Airline personnel for the most part well trained in handling disabled passengers will assist you down the jet way along with your Go Anywhere Chair transfer board and laptop computer After they transfer you to the aisle chair and on to the aircraft 13 they will stow both of your chairs Make sure that you take your wheelchair seat cushion on board as storing it in the non pressurized cargo compartment could result in damage to the cushion The foam cushions on your Go Anywhere Chair will store in cargo without any problems Finally when making connections make certain that both wheelchair and Go Anywhere Chairs are brought up into
12. eturn Authorization BEFORE returning any product The Go Anywhere Chair is not designed for use on surfaces having more than one plane i e it is not intended to be moved up or down steps or over curbs This product has been designed and tested only under conditions wherein all four casters maintain coincidental contact with the horizontal surface beneath it If thresholds shower curbs or barriers are encountered that exceed in height the area in question should be brought within the code for disability accessibility as specified by the Americans with Disabilities Act ADA Use of 2 this product under conditions other than those specifically described above shall void this warrantee in its entirety The Go Anywhere Chair has been designed and successfully tested for use by persons NOT exceeding 250 pounds This product is NOT intended for use by persons weighing more than 250 pounds Should any individual exceeding 250 pounds choose to use this product for any reason he or she does so entirely at his or her own risk and contradictory to the recommendations and warnings of GO Mobility Solutions Use by any person in excess of the 250 pound weight limit shall void this warranty in its entirety The Go Anywhere Chair may become damaged in its soft carrying case should any heavy object be dropped on it If any aluminum tubing becomes dented telescoping parts may be affected rendering them dysfunctional
13. located at the front of the seat assembly Detach the footrest from the footrest supports by depressing the lower most spring pin buttons on the footrest supports It is not necessary to detach the footrest adjustment tubes from the footrest supports to store them They will fit comfortably into the accessory pouch as one piece Place the footrest into the accessory pouch followed by the footrest supports Close the accessory pouch 3 Rotate the push handles inwardly such that they lie on top of and parallel to the top edge of the seatback 4 Remove the upholstered foam divider from the carrying case and place it on top of the seat cushion 5 While standing behind the chair remove the locking pins from the seatback Pull up on and fold the seatback down over the seat base Re install the locking pins to prevent the seatback from falling open in the next step Until the chair is broken in should the seatback fit too snugly you may need to give it a pop with the palm of your hand beneath the seatback at its center The fittings will relax with use 6 Place the rolling frame seat assembly including the upholstered foam cushion with its legs pointing up into the open carrying case 7 Lay the accessory pouch containing the accessories on top of the rolling frame seat assembly and between the four legs 10 8 One leg at a time depress the spring pin buttons and slide the telescoping legs into one another making all
14. nd straight front legs All four legs have total locking swivel casters The wheels can neither turn nor swivel when the locks are engaged The seat assembly includes the seat base the seat back two armrests acceptor tubes for the two push handles and acceptor sockets for the two footrest supports ASSEMBLY INSTRUCTIONS 1 Unzip the carrying case in a location near to where the occupant will transfer into the Go Anywhere Chair preferably on a raised flat surface such as a bed or on a table With the chair still in the case remove the through pins they have pull rings and are attached to the frame with nylon cables from each of the legs of the rolling frame seat assembly One at a time raise and lock each of the four legs by placing the through pins into and through each leg after inserting it in its corresponding socket If the through pins try to pop themselves out of the holes install them from the opposite 6 side Ensure that the pins when inserted through the diameter of the leg extend entirely through the leg and lock firmly into place To be safe after installing the through pin give a tug on the leg to see that it is firmly locked in place 2 Remove the accessory pouch and set it aside 3 Remove the rolling frame seat assembly from the carrying case and set it down on the floor on its four casters Apply each of the four total lock brakes by pressing down on them with your hand or with the b
15. not be charged for this particular item of baggage you may as well save yourself a few more bucks by filling it up Upon arrival at the airline s service desk check in with a representative Do not check in electronically at a computer kiosk Check and if required pay for your regular baggage You can review a chart of all the airlines and their fees at http www bestfares com news newsID589 Airline Checked Baggage Fee Chart html Note that 12 Southwest Airlines should be your preferred air carrier as of this writing Southwest remains the only airline that does not charge for your first checked bag Carefully label and tag all of your baggage and instruct the agent at the counter to provide you with gate check pink tags for both your wheelchair and for your Go Anywhere Chair When you are told and more likely than not you will be told that you have to check your Go Anywhere Chair as regular baggage pay for it or are given a hard time for any other reason it s time to get assertive First tell the Agent that you have always had your shower chair gate checked Second inform the Agent that the case contains delicate medical equipment which if dropped or if something is dropped on it will result in damage requiring the airline to replace a 2 000 wheelchair I guarantee that you ll be handed a pink gate check tag very quickly Should you experience any further problem which I have not demand to speak with a sup
16. ould be facing outward from the chair 7 Remove the remaining parts from the accessory pouch If they did not arrive already preassembled attach the two footrest adjustment tubes to the curved footrest supports by inserting the spring pin buttons into the holes in both of the footrest adjustment tubes Attach the footrest to the assembled footrest supports Ensure that the footrest support slides all the way down to the footrest and that the spring pin buttons when inserted through the diameter of each tube extend entirely through the tube and lock firmly into place Drop the cylindrical plugs protruding from the bottom of the curved footrest supports into their respective tubular sockets located on the front of the seat assembly Adjust the height of the footrests using the spring pins and adjustment holes provided as required to maximize the comfort of the occupant 8 Installation and adjustment of the footrest may be may be performed before or after the occupant transfers into the chair 8 The armrests are part of the seat assembly It is recommended that the armrest on the opposite side of the chair from where the occupant will be transferred be lowered into position prior to performing the transfer The armrests are constructed of extra thick aluminum tubing designed to support the weight of users who wish to use them to push up on without bending the armrests 9 Assembly is now complete Return the accessory pou
17. r to GO Mobility Solutions without prior authorization from GO Mobility Solutions Shipping and handling expense is the customer s responsibility unless otherwise authorized by GO Mobility Solutions e Except as provided by applicable law you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of Product s to the service location GO Mobility Solutions will return repaired or replaced product under this limited warranty to you transportation delivery or handling charges prepaid GO Mobility Solutions assumes no risk for damage or loss of the Product in transit e If the Product failure is not covered by this limited warranty or proof of purchase does not meet the terms of this limited warranty GO Mobility Solutions will notify you and will request that you authorize the cost of repair and return shipping costs for the repair of Products that not covered by this limited warranty What must you return with the Product to get warranty service 1 Return the entire original package and contents including the Product to the GO Mobility Solutions service location along with a description of the malfunction or difficulty 2 Include valid proof of purchase sales receipt identifying the Product purchased Product model and the date of purchase or receipt and 3 Provide your name compete and correct mailing address and telephone num
18. re adjusted to the same length that the front of the seat will be slightly higher than the rear This was intentionally incorporated into the design to 7 provide the user with additional stability and comfort If desired the front legs may be extended to be even longer resulting in additional rear lean The camber built into the rear legs provides added stability If you choose to add rear lean be sure to test the chair BEFORE USE to ensure that it will not tip over backwards Individuals having limited upper body strength and or balance will find themselves more comfortable with the additional rear lean Please note however that adding rear lean may result in slightly more difficulty in pushing the chair on some surfaces especially carpet This is a result of the redistribution of weight away from the front wheels which may require additional effort to turn them 6 Rotate the push handles away from the seat back until they are perpendicular to it and until the spring pin buttons pop through their respective holes If they did not arrive already installed insert the two push handles into the openings located at the top of the seatback and turn until the spring pin buttons pop into place through the holes provided There are left and right push handles These are easily distinguishable from one another by matching up the push buttons with their respective holes located on each side at the top of the seatback The push buttons sh
19. s Footrest heights are adjustable as well to suit the needs of each individual By extending the front legs and shortening the rear legs the seat may be leaned back providing additional comfort and stability for those having limited balance and or upper body control 4 The camber built into the rear legs helps to ensure the overall stability of the chair even with rear lean It s simple to assemble no tools are required It s safe and easy to use The seat and footrest heights are adjustable It s lightweight and durable constructed of high quality aircraft grade aluminum It s compact convenient and it s PORTABLE It s small enough to qualify as carry on luggage on most airlines having a storage compartment between first class and coach cabins f not permitted on board always request that your shower chair AND power or manual wheelchair be gate checked and that you see each of them when boarding and deplaning each flight and connection e It won t rust or corrode is easy to clean and virtually maintenance free e Seat and backrest cushions are constructed of durable waterproof foam providing for maximum comfort Both are attached to the chair frame with Velcro rendering them easily removable for cleaning or replacement PRACTICE MAKES PERFECT PLEASE do not become discouraged if you have problems either with the assembly or use of the Go Anywhere Chair on your first try Like
20. the jet way and that one way or another that they accompany you to your connecting flight where you will have to repeat the boarding process yet again Air travel for people with disabilities is a hassle and can be embarrassing and downright uncomfortable Following the steps in the aforementioned process will not change this fact unfortunately though it will make it a little less miserable And because your rights are protected by the Air Carrier Access Act 14 CFR Pt 382 if you experience any sort of problem that is directed solely to your disability immediately ask for a Complaint Resolution Official The C R O is there to resolve problems that may arise due to your disability and for no other purpose They are by law supposed to be available to any departing or arriving flight Do not be forced into any assistance that you did not ask for or do not want and on the other hand ask for assistance that is supposed to be there but is not readily available Go to the following link for more information http www disabilitytravel com airlines air_carrier_act_details htm 14 TROUBLESHOOTING TIPS PROBLEM The rolling frame wobbles while the brakes are on SOLUTION Unlock the brakes and turn all four wheels into positions in which the chair remains stable before re engaging the brakes Also ensure that the front legs are adjusted to the same height and that the rear legs match one another as well Ensure that the re
21. tions related to this product GO Mobility Solutions provides no other warranties for this product The warranty exclusively describes all of GO Mobility Solutions responsibilities regarding the product There are no other expressed warranties No one is authorized to make modifications to this warranty and you should not rely on any such modification State Law Rights This warranty gives you specific legal rights and you also have other rights which vary from state to state DISCLAIMER Except for the warranty as provided herein and the acknowledgement by GO Mobility Solutions that the chair as manufactured by it is fit for the general purpose for which most persons acquire a chair of its kind GO Mobility Solutions provides that you accept the chair as is without warranties either express or implied GO Mobility Solutions makes no warranty of fitness for your particular purpose and no warranty of merchantability beyond that already stated 19 No warranties extend beyond the duration of the express warranty stated above 20
22. with anything else familiarity and practice will serve to continually improve your experience with your new chair Additionally as your chair is brand new some of the hinges or telescoping parts may initially be snug They will loosen up and operate more easily with each use Of course should you have ANY problems please log on to www GoesAnywhere com e mail us at support GoesAnywhere com or call us toll free at 1 866 363 8244 UNPACKING INSTRUCTIONS AND PARTS INVENTORY 1 Pay close attention to the order in which you unpack the contents of the case so that you will be able to repack it easily in the reverse order 2 The Go Anywhere Commode n Shower Chair is composed of eight components in addition to the carrying case a rolling frame seat assembly 2 push handles 2 curved footrest supports 2 footrest adjustment tubes and a footrest Please note that although they are delivered pre assembled the rolling frame seat assembly and the 2 push handles are separate parts Similarly there are two components to each of the footrest supports although they are delivered assembled as well Even though you should only have to remove six 6 pieces from the carrying case please make sure that all eight 8 components are accounted for Additionally please note that there is one 1 upholstered foam divider included as part of the carrying case 3 The rolling frame seat assembly has cambered rear legs a
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