Digital Color Printer
Contents
1. high temperatures high humidity excessive dust direct sunlight e Use the original package for storing unused paper Printing Before printing e Ensure that the printer is properly connected to the computer e Ensure that the ink ribbon and paper are properly loaded e Ensure that the printer driver has been installed POWER indicator PRINT indicator ALARM indicator RIBBON indicator PAPER indicator Press the POWER switch to turn the printer on The POWER indicator lights PRINT ALARM RIBBON and PAPER indicators light at the same time then all of them go out e Turn the printer on first e Do not turn the computer off and on while it is accessing a hard or floppy disk 2 Tumon the power of the computer 3 Execute the print job with software application While the printer is receiving the image data from the computer the PRINT indicator blinks While the printer is printing the PRINT indicator lights e Do not turn off the power during printing If you do so paper may not be ejected and may jam in the printer e Do not pull the paper out till the printer finishes printing e You can make multiple copies of identical printouts However the printer may stop printing for various reasons In such a case remove the printouts accumulated on the paper tray The printer will start automatically to print the remaining copies If the pri2. The thermal is secured Turn on the printer The thermal head moves so that you can now install the ink ribbon See page 12 The ink ribbon has been exhausted Do not reuse the ejected blank paper Replace the ink ribbon See pages 8 and 10 The blank paper is ejected and the RIBBON indicator lights Indicators on the Front Panel If a problem occurs the indicators on the front panel such as PRINT ALARM RIBBON and or PAPER light or blink to indicate the problem condition the following table shows the relation between lighting or blinking condition of each indicator and possible cause and remedies Possible cause and remedies Indicators Lighting PRINT Blinking Printing PRINT PRINT Data receiving The thermal head is being heated so that the printer is ready to start RIBBON The ink ribbon has been exhausted Replace the old one with a new ink ribbon See page 8 The ink ribbon cannot be reused In this case if the white paper is ejected Discard this paper The ink ribbon has torn Repair the torn ink ribbon See page 9 PAPER e Paper has been exhausted Load the paper See page 10 Also replace the ink ribbon e The paper tray is not installed Install the paper tray See page 6 ALARM and PAPER The ink ribbon and paper are not compatible Use the ink ribbon and paper contained in the same
3. on the ink ribbon or paper This will cause the printer to malfunction Also if the printing pack is used in this state spots are likely to appear on the printout Therefore avoid storing the printing pack in locations subject to wide or sudden changes of temperature To store a half used printing pack replace it in its original packing and reseal the package If possible keep the sealed printing pack in a cool dark location To subsequently use the printing pack place it in its sealed package in a warm room for several hours Doing so prevents condensation from forming when the printing pack is removed from its package Location To prevent internal heat built up leave enough room around the printer for air to circulate through the vents on the left hand side and top of the cabinet Before Transporting the Printer Before transporting the printer use the following procedure to remove the supplied accessories and then put them back into their original packing Transporting the printer with the supplied accessories still installed may cause malfunctions T Remove the ink ribbon and the paper tray 2 Secure the internal thermal head as follows Turn on the printer Press the TRANSPORT LOCK button on the rear panel of the printer The PRINT ALARM RIBBON and PAPER indicators are blinking and the printer operation tone keeps sounding for about two seconds When the printer operation tone stops sounding turn off
4. package See page 13 ALARM and RIBBON The wrong ink ribbon and the paper are loaded when replacing them because the ink ribbon and or paper run out during printing Load the same ink ribbon and paper as ones used before replacing with new ones Troubleshooting Indicators on the Front Panel 15 SNOSLEJ SOSIN Possible cause and remedies Indicators Blinking ALARM The front panel is open Close the front door surely Paper has jammed inside the printer Remove any jammed paper from the printer See page 16 e The maximum number of printouts has accumulated on the paper tray Remove the printouts Printing starts again Lighting SNOBLEJ 8SIN a The indicator blinks slowly If the Paper Jams If the Paper Jams If the paper jams after you press the PRINT button remove the jammed paper following the steps below 1 Remove the paper tray If any printouts have been ejected onto the paper tray and have accumulated on the paper tray remove them before removing the paper tray 2 Check whether any paper is jammed inside the y Paper 18 J printer If you find a jammed sheet slowly pull it straight out 3 Load the paper into the paper tray correctly Set the paper securely under the tabs e Do not reuse the jammed paper Discard that paper e Use only p
5. CISPR11 Class B Group 1 Caution When you dispose of the unit or accessories you must obey the law in the relative area or country and the regulation in the relative hospital For the customers in Canada This unit has been certified according to Standard CSA C22 2 NO 601 1 Warning on power connection Use a proper power cord for your local power supply Warning on power connection for medical use Please use the following power supply cord With connectors plug or female and cord types other than those indicated in this table use the power supply cord that is approved for use in your area United States Canada Plug Type HOSPITAL GRADE HOSPITAL GRADE Female end E62405 E35708 LR53182 LLO22442 LLO88408 Cord type E159216 E35496 LL112007 1 LL20262 Min Type SJT LL32121 LL84494 Min 18 AWG Min Type SJT Min 18AWG Minimum cord set 10A 125V 10A 125V rating Safety approval UL Listed CSA Note Grounding reliability can only be achieved when the equip ment is connected to an equivalent receptacle marked Hospital Only or Hospital Grade Table of Contents Getting Started System Overview s ssssssssssscsssscssscessscsssscssscssscsseces 4 System Configuration 4 Location and Function of Parts and Controls 4 Bront Pane nt seda dar OR WOW 4 Rear Panel is aid ata OO es a din 5 Supplied Accessories scsssccsssscsssses
6. PEN Be sure to close the front panel completely If you do not a paper jam or a malfunction may occur while you are printing or cleaning the internal thermal head Push the point marked PULL OPEN When storing ink ribbon cartridge e Avoid placing the ink ribbon in a location subject to high temperatures high humidity excessive dust direct sunlight Store a partially used ink ribbon in its original packaging If your ink ribbon should tear Repair the tear with transparent tape There should be no problem with using the remaining portion of the ribbon Transparent tape Turn the spools in the direction of the arrow to remove any slack until the transparent tape cannot be seen Before Printing 9 T MAN uone18d0 10 Loading Paper To load paper follow the procedure below Be careful not to touch the printing surface e Use only paper recommended Failing to do so is likely to result in malfunctions such as paper jams See Ink Ribbon and Paper on page 13 e When a blank sheet of paper is ejected and the RIBBON indicator lights the ink ribbon has been exhausted Replace the paper together with the ink ribbon Do not use the ejected blank paper 1 Remove the paper tray 2 Place the paper in the paper tray so that the printing surface faces up with the protection sheet on top When the UPC 21L printing pack is used Lay the partition down When the UPC 21
7. S O NY 3 206 442 11 1 Digital Color Printer Instructions for Use CE UP D21MD 2001 Sony Corporation 2 Owner s Record The model and serial numbers are located at the rear Record these numbers in the space provided below Refer to these numbers whenever you call upon your Sony dealer regarding this product Model No Serial No To prevent fire or shock hazard do not expose the unit to rain or moisture To avoid electrical shock do not open the cabinet Refer servicing to qualified personnel only THIS APPARATUS MUST BE EARTHED This symbol indicates the equipotential terminal which brings the various parts of a system to the same potential This symbol is intended to alert the user to the presence of important operating and maintenance servicing instructions in the literature accompanying the appliance A For the customers in the U S A This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection again harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful
8. S printing pack is used Raise the partition e The paper tray holds up to 50 sheets of paper when the UPC 21L printing pack is used and 80 sheets of paper when the UPC 21S printing pack is used e When handling the paper do not touch the printing surface Dust or finger prints are likely to cause unsatisfactory printing or malfunction of the head Grasp the paper by the printing surface protection sheet e When loading the paper set the paper with the arrow on the protection sheet pointing in the same direction as the arrow in the paper tray Also load the paper so that it lays flat in the paper tray If the paper is curled it will overflow from the paper tray and paper may not be fed properly Be sure to riffle the paper along with the protection sheets before attempting to place the paper in the paper tray Before Printing Do not place different types of paper in the tray at the same time Place the paper along Riffle the paper with with the protection sheet the protection sheet in the paper tray with the printing surface facing up Set the paper with the arrow on the protection sheet pointing in the same direction as the arrow in the tray Set the paper securely under the tab Partition 3 Remove the protection sheet placed on the top of the paper 4 Slide the paper tray back into the printer until it clicks into place When storing the paper e Avoid storing the paper in a location subject to
9. aper recommended in this manual 4 Re insert the removed paper tray If the Paper Jams 17 SNOOSLEJ SOSIN xepul III 18 Index A Accessories assembly 6 ink ribbon and paper 5 paper tray 5 power cord 5 thermal head cleaning cartridge 5 USB connecting cable 5 Alarm indicating the problem using the indicators 15 C Cleaning cabinet 13 thermal head 13 Connections 6 G Getting Started 4 Ink ribbon loading 8 notes on storing 9 L Location and function of parts and controls front panel 4 O Operation 8 P Paper loading 10 notes on storing 10 Paper jams 16 Precaution before transporting the printer 12 condensation 12 installation 12 safety 12 Printer driver installing 7 Printing 11 Printing pack available printing pack 13 Index S Specification 14 System configuration 4 System overview 4 T Thermal head cleaning 13 releasing 12 securing 12 Troubleshooting 15 U USB interface 14 USB port connection 6 Sony Corporation http www sony net
10. configuration Computer Controls the printer operation Digital color printer System Overview Location and Function of Parts and Controls Location and Function of Parts and Controls For details refer to the pages given in parentheses Front Panel POWER indicator Lights when the POWER switch of the printer is set to ON PRINT indicator 15 Lights while the printer is printing ALARM indicator 15 Lights in orange in case of paper jamming or occurrence of any other problem 4 RIBBON indicator 15 Lights when a problem for ink ribbon occurs 5 PAPER indicator 15 Lights when a problem for paper occurs The printer allows you to check the printer operating condition according to the lighting conditions of the PRINT indicator ALARM indicator PAPER indicator and RIBBON indicator For details see Indicators on the Front Panel on page 15 6 Paper output slot Printed pages are ejected here Paper tray 6 Load paper into this tray O POWER switch 11 Press this switch to turn the printer on or off Rear Panel 1 USB connector 6 Connects to a computer or another USB peripheral device with a USB cable supplied TRANSPORT LOCK button 12 Press this button to secure the internal thermal head when trans
11. ctions Connections After connecting the USB connecting cable supplied to the printer and the computer connect the power cord For details about the printer connection refer to the manuals for the computer or other peripheral devices e Before connecting the printer to the computer turn off the printer computer monitor and all peripheral devices connected to the computer Before connecting the printer to the computer disconnect the power cord from the printer Connect the power cord to the printer only after connecting the printer and the computer The printer is provided with a USB interface that can be connected to any computer equipped with a USB interface Follow the connection procedures described in the computer manual Make sure that the interface cable is connected securely at both ends The printer drive software provided with the printer is not suitable for using the printer connected to a network Operation of the printer is not guaranteed for connection to a USB hub USB Port Connection USB connecting cable Installing the Printer Driver Install the printer driver provided with the printer For detailed instructions about how to install the printer driver refer to the Readme txt file on the printer driver installer disc Installing th
12. e Printer Driver 7 ZIE INNI uone18d0 8 Before Printing This section describes the operations below that must be made before printing but after mounting the paper tray on the printer see Assembly on page 6 and after making the necessary connections see Connections on page 6 e Loading an ink ribbon See below e Loading paper See page 10 Once the above operations have been completed there should be no need to repeat them during routine printing Perform them only as necessary e You can replace the ink ribbon or load paper regardless of whether the power is on or off However turning off the power will cause the image stored in the memory to be lost Use the ink ribbon and paper contained in the same package as a pair Before attempting to load an ink ribbon or paper make sure that the combination of the ink ribbon and paper is compatible When either an ink ribbon or paper has been exhausted replace both the ink ribbon and paper at the same time Use only ink ribbon and paper designed for use with this printer Failing to do so is likely to result in malfunctions See Ink Ribbon and Paper on page 13 Loading an Ink Ribbon Load an ink ribbon into the printer s ink ribbon compartment When you use the printer for the first time the thermal head may be out of position Before attempting to use the ink ribbon turn on the power under the condition where the front panel is c
13. e cleaning cartridge into the ink ribbon compartment with the printer s power on the printer starts cleaning If the printer is not turned on even though you turn on the power after loading the cleaning cartridge the printer will not start cleaning Ink Ribbon and Paper Both paper and an ink ribbon are necessary for printing Use the ink ribbon with the paper contained in the same package UPC 21S Color Printing Pack Contains color ink ribbon cartridge and paper Color ink ribbon 3 rolls 90 x 100 mm 5 3 4 x 8 3 8 inches size paper 1 package 80 sheets x 3 UPC 21L Color Printing Pack Contains color ink ribbon cartridge and paper Color ink ribbon 4 rolls 100 x 144 mm 5 3 4 x 8 3 8 inches size paper 1 package 50 sheets x 4 If the paper has been exhausted replace the ink ribbon together with the paper Ink Ribbon and Paper 13 SNOOSLEJ SOSIN snoaue aosiy Specifications Power requirements 100 to 120 V AC only 50 60 Hz for 100 to 120 V AC users 220 to 240 V AC only 50 60 Hz for 220 to 240 V AC users Power consumption About 1 8 A max at 25 C for 100 to 120 V AC users About 1 0 A max at 25 C for 220 to 240 V AC users Operating temperature 5 C to 35 C 41 F to 95 F Operating humidity 20 to 80 no condensation allowed Storage and transport temperature 20 C to 60 C F to 140 F Storage and transport humidity 20 to 90 no condensation allowed About 212
14. interference in which case the user will be required to correct the interference at his own expense You are cautioned that any changes or modifications not expressly approved in this manual could void your authority to operate this equipment This device requires shielded interface cables to comply with FCC emission limits Important safeguards notices for use in the medical environments 1 All the equipments connected to this unit shall be certified according to Standard IEC60601 1 IEC60950 IEC60065 or other IEC ISO Standards applicable to the equipments 2 When this unit is used together with other equipment in the patient area the equipment shall be either powered by an isolation transformer or connected via an additional protective earth terminal to system ground unless it is certified according to Standard IEC60601 1 Patient Area 3 The leakage current could increase when connected to other equipment 4 This equipment generates uses and can radiate frequency energy If it is not installed and used in accordance with the instruction manual it may cause interference to other equipment If this unit causes interference which can be determined by unplugging the power cord from the unit try these measures Relocate the unit with respect to the susceptible equipment Plug this unit and the susceptible equipment into different branch circuit Consult your dealer According to standard EN60601 1 2 and
15. losed so that the thermal head is placed at the correct position When transporting the printer remove the ink ribbon and secure the thermal head If a blank sheet of paper is ejected and the RIBBON indicator lights the ink ribbon has been exhausted Replace the paper together with the ink ribbon Do not reuse the ejected blank paper Once an ink ribbon has been completely used up replace it An ink ribbon is not reusable Do not rewind the ink ribbon for reuse Before Printing e Do not touch the ink ribbon or place it in a dusty location Finger prints or dust on the ink ribbon will result in imperfect printing or malfunction of the head e Use the ink ribbon and paper supplied with the printer for the initial operation check of the printer 1 Open the front panel by pulling the front panel toward you Be sure not to open the front panel when printing 2 Remove the spent ink ribbon When you use the printer for the first time this operation is not required 3 Remove any slack from the ink ribbon If the ribbon is left slack it may be damaged when inserted Wind the spools in the direction of the arrow until the Start position marker start position marker appears as illustrated 4 Load the new ink ribbon into the ink ribbon compartment Insert the hole of the handle of the ink ribbon over the protruberance of the printer 5 Close the front panel by pushing the point marked with PULL O
16. n VCC Cable power Max current 100 mA T O Data Data UO Data Data pull up to 3 3V through a 1 5kQ resistance Ground Cable ground Design and specifications are subject to change without notice Troubleshooting The following troubleshooting checks will help you correct the most common problems you may encounter with your unit Before proceeding with these trouble checks first check that the power cord is firmly connected Should the problem persist after you have applied the remedy unplug the unit and contact your Sony dealer or local authorized Sony service facility Possible causes and remedies The POWER switch of the printer is not set to ON Set the POWER switch of the printer to ON e Connections may not be correct Check connections and rectify if necessary See page 6 Symptoms The printer does not print even if the command is sent from the computer The printer does not print The problem is indicated by the indicators on the front panel See Indicators on the Front Panel on page 15 The printout color is very pale The paper is not loaded correctly Check which side of the paper is the printing side then load the paper again See page 10 The ink ribbon cannot be loaded You may be trying to load an ink ribbon that can not be used with this printer has been loaded Load the appropriate ink ribbon See page 13 e
17. nter does not print The printer will fail to print when the ALARM PAPER and or RIBBON indicator light For details see Indicators on the Front Panel on page 15 If the paper or ink ribbon runs out during printing The printer stops the printing operation Load the paper into the paper tray and the ink ribbon Printing of remaining copies is automatically started When storing your printouts e Avoid storing the printout in a location subject to high temperatures high humidity excessive dust and direct sunlight e Do not stick tape on a printout Also avoid leaving a plastic eraser on a printout or placing a printout in contact with materials which contain plasticizer under a desk mat for example Printing 11 T MAN snoaue aosiy 12 Miscellaneous Precaution Safety e Operate the printer using the power source specified in Specifications on page 14 e Be careful not to damage the AC power cord by placing or dropping heavy objects on it itis dangerous to use the unit with a damaged AC power cord If you do not intend to use the unit for a long time disconnect the AC power cord Unplug the AC power cord by grasping the plug not the cable itself Do not disassemble the unit Do not remove the cover There is a danger of electric shock from the internal parts Be careful not to spill water or other liquids on the unit or to allow combustible or metallic material to enter
18. porting the printer N AC IN connector Used to connect the printer to a wall outlet with the supplied power cord Equipotential ground terminal connector Used to connect to the equipotential plug to bring the various parts of a system to the same potential Refer to Important safeguards notices for use in the medical environments on page 2 Supplied Accessories The printer is packed together with the following accessories Check that nothing is missing from your package Ink Ribbon and paper 1 Power Cord 1 Sn USB connecting cable 1 U S A and Canada only Software Licence Agreement 1 CD ROM 1 Thermal head cleaning cartridge 1 Before Using this Printer 1 check Warranty card 1 for the customers in the a Use the ink ribbon cartridge and paper for an operation e Retain the original carton and packing materials in case you have to transport the unit in the future e Remove the ink ribbon cartridge and paper tray when transporting the printer e When transporting the printer secure the thermal head For detailed information on how to secure it see Before Transporting the Printer on page 12 Supplied Accessories 5 d s HAN payeys unes 6 Assembly To attach the paper tray For details of how to load the ink ribbon and paper see Loading an Ink Ribbon on page 8 and Loading Paper on page 10 Paper tray Conne
19. sssssseccsssssess 5 Assembly ay eves Print nds 6 Connections icici ssececiccccecnctscescssecsseasessescdeseacconsoonsseses 6 USB Port Connection 0 ccececccceceeesteceeeseeeees 6 Installing the Printer Driver ss 7 Operation Before Printing spsccisecccesccsssssoteasssocssssesveneseensscsssess 8 Loading an Ink Ribbon n se 8 Loading Paper saint nina 10 PENDE s osc csccsceczeensessocesceteseonstosesssosssoentcssncsbatessecse 11 Miscellaneous PreCAUTION ossessi scen isois orosenie sineresia 12 DALEGY oces sog rte AE Pod PTO ents ys PE aea 12 Installations APO W OW nn ns tree 12 Before Transporting the Printer 12 Cleaning sisi 13 Ink Ribbon and Paper scssscssscessscsssccsssees 13 SPCCHICALIONS cisies ccscsssscecssesescosesescctsseactennsseccosonests 14 Troubleshooting csccsssccsssscsscsssscessessssecessees 15 Indicators on the Front Panel 2021002102100 15 If the Paper Jams ss 2ssscescsseasecsssccnetesssvessonosetosaseed 16 TAD OX OIE EEN EA ETE 18 3 payeys Gupta 4 Getting Started System Overview The UP D21MD digital color printer is designed to reproduce computer images on A 6 size paper You can print out computer image data in full color with 256 shades per color a total of more than 16 700 000 colors in all in high resolution print mode approximately 403 dpi System Configuration The following shows an example of a printer system
20. the cabinet If used with foreign matter in the cabinet the unit is liable to fail or present a risk of fire or electric shock Ventilation holes are provided to prevent the unit from overheating Be careful not to obstruct them with other units or by covering the unit with a cloth etc If the unit malfunctions or if a foreign body falls into the cabinet disconnect the AC power cord immediately and consult your Sony service facility or your Sony dealer Installation e Avoid placing the unit in a location subject to mechanical vibration high humidity excessive dust direct or excessive sunlight extremely high or low temperatures e Do not use other electronic equipment near the unit The unit will not work properly in strong electromagnetic fields e Do not place a heavy object such as a monitor on the printer Condensation e If the printer is subject to wide or sudden changes in temperature such as when it is moved from a cold room to a warm room or when it is left in a room with a heater that tends to produce large amounts of moisture condensation may form inside the printer In such cases the printer will probably not work properly Precaution and may even develop a fault if you persist in using it If condensation forms turn off the power and leave the printer to stand for at least one hour If the printing pack is subjected to wide or sudden changes in temperature condensation may form
21. the power of the printer The thermal head is now secured To release the thermal head Turn on the printer again The thermal head moves so that you can now install the ink ribbon again Cleaning Be sure to turn off the power of the printer before cleaning Cleaning the cabinet Clean the cabinet panel and controls with a soft dry cloth or a soft cloth lightly moistened with a mild detergent solution Do not use any type of solvent such as alcohol or benzine which may damage the finish Cleaning the thermal head Clean the thermal head with the thermal head cleaning cartridge supplied if the printout quality deteriorates for example when the white stripes begin to appear on the printout It is recommended that you clean the thermal head after every 10 packs of paper to keep the printout quality at its best 1 Remove the paper tray and remove the paper 2 Place the cleaning sheet in the paper tray so that the shiny surface faces down e Be sure to use the cleaning sheet supplied with the UPC 21L 21S color printing pack e Do not reuse the old cleaning sheet 3 Load the cleaning cartridge into the ribbon compartment Immediately after you load the paper tray with the cleaning sheet and cleaning cartridge the RIBBON indicator goes off and the printer starts cleaning the thermal head automatically When the printer has completed cleaning the thermal head the RIBBON indicator goes on again When you load th
22. x 125 x 395 mm w h d 8 3 8 x 5 x 15 5 8 inches Mass About 6 5 kg 14 Ib 5 oz Printing system Sublimation heat transfer printing Printable pixels When using the UPC 21S and printing the full image 1520 x 1144 dots When using the UPC 21L and printing the full image 2000 x 1520 dots Total gradation 256 levels each for yellow magenta and cyan When using the UPC 21S When the printer is set to high speed Approximately 19 seconds When using the UPC 21L When the printer is set to high speed Approximately 29 seconds Thermal head 15 87 dots mm Input connector AC IN for power input Supplied accessories Color printing pack 1 Paper tray 1 USB connecting cable 1 Thermal head cleaning cartridge 1 AC power cord 1 Warranty card 1 for the customers in the U S A and Canada only Software License Agreement 1 Before Using this Printer 1 CD ROM 1 Optional accessories UPC 21L Color Printing Pack UPC 21S Color Printing Pack Medical Specifications Protection against electric shock Class I Dimensions Printing time Specifications Protection against harmful ingress of water Ordinary Degree of safety in the presence of flammable anesthetics or oxygen Not suitable for use in the presence of flammable anesthetics or oxygen Mode of operation Continuous USB Interface Data transmission Universal Serial Bus Specification Rev 1 1 Standard USB Interface Connector Pin Assignment 1 0 Signal Functio
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