TDP43ME - Panduit
Contents
1. Delete this printer f Set printer properties Go down to the bottom and Panduit TDP43ME Copy 1 Panduit TDP43ME T Offline Offline release the right mouse button on JaN PDF995 RVCSRICOH3500 on rveng the PROPERTIES tab A Ready S Ready RYENG PS on rveng RYKIP3000 on rveng 0 0 Kn y Z Ready Z Ready 9 RYRICOHCOLOR on rveng D RYRICOHB amp W on rveng 0 I Ready Ready Send To OneNote 2007 we 0 y RYSalesRicohColor on rveng 0 K 5 KY KK p l l i i i Ready Ready TDP43ME PA26305A01_05 Page 41 of 59 12 2011 PANDUIT TDP43ME li amp Panduit TDP43ME Properties f Stocks Language Barcode Fonte Command Fonts About General sharing Parts Advanced Security Printer Settings Click on the PRINTING PREFERENCES button near the bottom Lesion Model Panduit TOP4SME Features Color No Paper available Double sided Mo User defined Staple Unknown Speed Unknown Maximum resolution 300 dpi Printing Preferences Print Test Page Panduit TOP43ME Printing Preferences Jx Command Fonts Custom Commands mportE sport settings About Options Advanced Setup Ditherng Streck _ Barcode Fonts Settings No OF Copies fi Speed 2 kd inchs Darkness 14 Stocks User defined nd Paper Format In the PRINTING PREFERENCES window click on the CUSTOM COMMANDS tab f cm i portrait2. Panduit TDP43ME Printing Preferences F x Options Advanced Setup Dithering Stocks Barcode Fonts Command Fonts Custom Commands ImporeExport settings About Command Files T ext Position Document Start m s Emei Ea y Click APPLY and then OK and this window End Free RSETUSSETHERNET o will disappear Comments Empty This s lection clears the field of any printer commands filepath name File The text in the edit bos represents the pabo the file containing the printer commands 2 al Test Printer commands are takefi directly from the editbox amp Panduit TDP43ME Properties KAEA Stocks Language Barcode Fonts Command Fonts About The printer must Now print something for the General Sharing Forts Advanced Security Printer Settings Custom Command to take effect In the PROPERTIES window click on PRINT TEST Panduit TDP43ME PAGE eet ee The printer will print the test page The Comment Po printer was previously set to switch Ethernet ay foes port to active at the end of the next print command sent After the test page is printed te sine ar the relay within the printer will switch to See moe me ee ee activate the ETHERNET port A slight audible click may be heard when the relay switches from one port to the other port lt the printer red lights that is ok simply turn off the printer and then turn it back on Features Staple Unknown Speed Unknown M
3. If you have 4 Plug and Play printer that connects 1 through a USB port for any other hot pluggable port such as IEEE 1394 infrared and so on you do not need to use this wizard Click Cancel to close the wizard and then plug t inter s cable TDP43ME PA26305A01_05 Page 23 of 59 12 2011 TDP43ME ON ee la If the printer is to be connected Jn OEE to this computer locally select Local or Network Printer The wizard needs to know which type of printer to set up Local Printer n i Microsoft Office Do Microsoft XPS Docu PrimoPDF Cl ick N ext Ss Local printer attached to this computer Send To Microsoft f all my Plug and Play printer orinter you want to use A network printer or a printer attached to another computer i To set up a network printer that is not attached to a print s J use the Local printer option lt Back Cancel 5 Select the printer port to be Pe ea ven Foes Toas Het used for connection O O B sewer E ros fe D X WD E oer sie Addr PhD ies cire lat Select a Printer Port Cl ick tt N ext Computers communicate with printers through ports Microsoft Office Do Microsoft XPS Docu PrimoPDF Send To Microsoft l ne ERS as 3 o The connector for this port should look something like this wes Create a new port Type of port Local Port lt Back Cancel PB Printers and Panes
4. C mm C landscape f inch MUNN W rotate 180 width 3 94 Height 276 Unprintable Area Left 0 00 Top 0 00 Right 0 00 Bottom 0 00 TDP43ME PA26305A01_05 Page 42 of 59 12 2011 PANDUIT amp Panduit TDP43ME Printing Preferences sls Barcode Fonts Options Advanced setup Dithering Stocks Import Export settings About Command FilesT ext Position Document Start Empty Command Games Custom Commands Comments Empty This selection clears the field of any printer commande or flepath name File The text in the edit bos represents the path to the file containing the printer commands Test Printer commands are taken directly from the editbox Custom Command Text SSET USBETHERNET 1 ff RETURN very important TDP43ME PA26305A01_05 TDP43ME Page 43 of 59 In the CUSTOM COMMANDS window click on the END down arrow and drag the mouse down to TEXT and release Click on the ellipsis three dots button the following window will pop up In this window type AXSET USBETHERNET 1 followed by a RETURN Type it exactly like this command with uppercase letters no Spaces no quotation marks etc V is the shift 6 button After the RETURN key click OK This action sets the printer to switch the relay in the printer to Ethernet active once the next print job has been sent 12 2011 PANDUIT TDP43ME lil x
5. Power cord TDP43ME CD Drivers control center amp Switching Power Adaptor instruction manual USB Cable Label Roll Core Configuration Label Label Roll Core Side Plates Ribbon Ribbon Rewind Shafts 2 Empty Ribbon Core Utility Knife Thermal Print Head Cleaning Pen Warranty Card TDP43ME Quick Guide 1 2 General Specifications wa o oom e Type Label gap and black mark sensing Label Roll OD Max 4 92 125mm Core Diameter 1 25mm 1 5 1 3 76mm Width 1 25mm 4 64 118mm Thickness 0 0025 0 0098 0 06 0 25mm Length 981 ft 300M Max ribbon roll OD 2 67 68mm Ribbon Type transfer ribbons hybrid and resin in widths of 2 5 to 4 33 64mm to 110mm Core Inner Diameter 1 25 4mm Printer Language EZPL Programming Language e DLL amp Driver Microsoft Windows 2000 and XP Vista 32 amp 64 bit Microsoft Windows 7 32 amp 64 bit e Easy Mark Labeling Software TDP43ME PA26305A01_05 Page 1 of 59 12 2011 TDP43ME lil Image Handling Suppor BMP and PCX Support ICO WMF JPG EMF file through software Support image resize rotating mapping and inverse through software Code 39 Code 93 Code 128 subset A B C UCC EAN 128 K Mart UCC EAN 128 UPC A E add on 2 amp 5 2 of 5 2 of 5 with Shipping Bearer Bars EAN 8 13 add on 2 amp 5 Codabar Post NET EAN 128 DUN 14 MaxiCode HIBC Plessey Random
6. This wizard helps you install software for 5 Ifthe Product CD is used select Install from a specific location and point to the correct CD Drive Panduit TOP4SME C IF your hardware came with an installation CD lt or floppy disk insert it now Click Next What do you want the wizard to do Click Next to continue TDP43ME PA26305A01_05 Page 21 of 59 12 2011 6 The following window will appear Select Search removable media with Product CD inserted into CD drive Click Next 8 The driver will begin to load and install the printer The Printer Driver installation is now complete for USB port using Product CD Click Finish TDP43ME PA26305A01_05 TDP43ME lil Found New Hardware Wizard Please choose your search and installation options Search for the best driver in these locations Use the check boxes below bo limit or expand the default search which includes local paths and removable media The best driver found will be installed Search removable media floppy CD ROM Browse Don t search will choose the driver to install Choose this option to select the device driver from a list Window Hot guarantee that the driver you choose will be the best match for Your hardware Cra e Copying Files PGOHUMSO 0LL To CAWINDOW S Systems spo panduit_tdp4Smebbsb BEER EEE EERE EEE EEEE Cance
7. Through Sensor is turned OFF and the Reflective Sensor is turned ON 3 To turn ON the See Through Sensor please repeat above mentioned procedures Then the printer will print SEE THROUGH SENSOR IS ON to indicate that the See Through Sensor is turned ON SEE THROUGH SENSOR IS ON or SEE THROUGH SENSOR IS OFF For checking the status of See through Sensor on or off please perform Auto Sensing once If both of READY and STATUS lights are green when doing Auto Sensing then the See through Sensor is ON If both of READY and STATUS lights are orange then the See through Sensor is OFF Note When the See through Sensor is enabled the Label Sensor must be placed in the center of the printer TDP43ME PA26305A01_05 Page 56 of 59 12 2011 PANouIT TDP43ME lil 3 8 Error Messages LED Light ee B D n Ready Status eep escription Solutio Red 4 beeps Print head is not firmly closed Re open the print head and make sure it closes twice tightly Wait for the print head temperature drops to the Red Red Nene The temperature of print head normal temperature range printer will go back to Flash Flash is too high the standby mode and the LED light will stop flashing Ribbon is not installed and Make sure the printer is in the Direct Thermal mode Red 3 beeps printer shows error message twice Ribbon is used up or ribbon Replace with new ribbon roll supply shaft is not moving Make sure
8. Weight Telepen FIM China Postal Code RPS 128 PDF417 Datamatrix code amp QR code Serial port RS 232 Baud rate 4800 115200 Xon Xoff DSR DTR USB port V2 0 Parallel port Bi direction Ethernet TCP IP Port wireless optional Two Bi color LED Ready Status contoan e A EEE Power Auto Switching 100 240VAC 50 60 Hz Operation 41 F to 104 F 5 C to 40 C 4 Operation 30 85 non condensing Free air PUMIGIY Storage 10 90 non condensing Free air Cert Approval CE FCC Class A CCC CB cUL RoHS WEEE Length 11 2 285 mm Height 6 8 171 mm Width 8 9 226 mm Weight 6 lbs 2 72 Kg Resident Barcodes Printer Dimension Specifications are subject to change without notice TDP43ME PA26305A01_05 Page 2 of 59 12 2011 PANbuIT TDP43ME lil 1 3 Communication Interface Parallel Interface Handshake DSTB connects to the printer BUSY connects to the host Interface cable Parallel cable compatible to IBM PC Pin out See below PIN NO FUNCTION TRANSMITTER Strobe host printer Data 0 7 host Acknowledge printer Busy printer Paper empty printer Select printer Auto Linefeed host printer N C Signal Gnd Chasis Gnd 5V max 500mA Signal Gnd host nitialize host printer Error printer Signal Ground N C Select in host printer Serial Interface Serial Default 9600 baud rate no parity 8 data bits 1 stop bit XON XOFF protocol and Setting R
9. File and Folder Tasks Launcher i n th e pri nte r kit G Make a new folder Type Application Size 9 67 MB Date Modified 12 21 2010 2 58 AM other Places Insert the CD in the CD drive and oO Coe of 9 9 11 Driver open the CD My Documents ig My Computer My Network Places Open the Control Center Software Details folder CONTROL CENTER SOFTWARE File Folder Double click the NPS Control Center icon to start the software Step 2 A Remove the label covering the Ethernet port on the printer Insert an Ethernet cable into the network connector Open the Control Center software from the icon located on the desktop TDP43ME PA26305A01_05 Page 45 of 59 12 2011 N WetPS Control Center System Tools Help Refresh P Go to Configure f Server List E Homepage El Server _ re NetPS AA BB CCC DD N NetPS Control Center System Tools Help Refresh Goto A Configure Pi Server List Homepage R Server NetPS AA BB CCC DD amp NetPS Printer Information Printer Model TDP43ME G3 0w4 Server Information Server Model USB LAN Server Name NetPS Description Netwoking print server via Ethernet to USB TCP IP Status IP Address 10 80 1627 DHCP Subnet Mask 255 255 25 Gateway 10 80 162 1 DNS Server 10 80 2 1 DHCP Server 10 80 7711 Lease Time 691209 seconds TDP43ME Open the CONTROL CENTER SOFTWARE
10. PANDUIT TDP43ME lil 3 2 FEED Key After pressing the FEED key printer will send the media according to media type to the specified stop position When printing with continuous media pressing the FEED key will feed media out to a certain length When printing labels pressing the FEED key will feed one label at a time if the label is not sent out in a correct position please proceed with the Auto Sensing see page 55 3 3 Self Test The Self Test function in a printer will help user to determine whether the printer is operating normally In the Self Test Mode the printer will print out a test sample as shown below The printer will go back to standby mode after printing out the test sample Below are the Self Test procedures 1 Power off the printer press and hold the FEED key 2 Power on the printer while still holding the FEED key release the FEED key after printer beeps 3 times 3 After about 1 second printer would automatically print out the following This indicates the printer is operating normally Model amp Version Serial port setup Port Active USB or Ethernet Test Pattern Number of DRAM installed Image buffer size Number of forms Number of graphics Number of fonts Number of Asian fonts Number of Databases Free memory size Speed Density Ref Point direction Label width Form length Cutter Stripper Mode See through Sensor status Transmissive Sensor status Code Page Network DISABLED O
11. a EL L RYSalesRicohColor on rveng 0 ror Offline Sa teady Sa Offlin R 0 Ready 6 i IL LO RvRICOHCOLOR on rveng 0 nD ou E Send To OneNote 2007 0 OK 2 Panduit TDP43ME Properties KJE f Stocks Language Barcode Fonts Command Fonts About General Sharing Ports Radwanced Security Printer Settings Panduit TOP4SME Open the PORTS tab in the D Printer PROPERTIES window Print to the following portis Documents will print to the first free checked port Description Printer Seral Port Seral Port Seral Port Print to File Virtual printer port fo Panduit TOP4SM Virtual printer port fo Parduit TOP4ASME IP_1 Standard TCPVIP Port Godes EZ 1300 Plus Enable bidirectional support Enable printer pooling Step 3 B OKSO TDP43ME PA26305A01_05 Page 47 of 59 12 2011 TDP43ME PANDUIT leg Command Fonts About Printer Settings amp Panduit TDP43ME Properties Stocks Language Barcode Fonts General Sharing Ports Advanced Securty g gt Panduit TDP43ME Print to the following portla Documents will print to the first free checked port Description Seral Port Seral Part Seral Port Print to File Virtual printer port fo Mirtual printer pork fo IP Standard TCE Port Godes EZ 1300 Plus wall Enable bidirectional support Enable p
12. eee i eae Command to take effect kiea Control Panel p Hardware and Sound Devices and Printers E v y Search Dev Add a device Add a printer See what s printing Print server properties Remove device ace In the Devices and Printers window 22 amp right click on the printer to be oo tested ae we eat e eat y secs acna pn Printing preferences Printer properties Release the right mouse button on the PRINTING PROPERTIES line Remove device TOP43ME Cutter State Default Status 0 document s in queue Modet Panduit TDP43ME Category Printer TDP43ME PA26305A01_05 Page 30 of 59 12 2011 TDP43ME f TDP43ME Cutter Properties Barcode Forts Genera Color Management i r TDP43ME Cutter Location Comment Model Panduit TDP43ME Features Color No Paper available Double sided No User defined Staple Unknown Speed Unknown Maximum resolution 300 dpi Preferences Print Test Page TDP43ME PA26305A01_05 Page 31 of 59 In the PROPERTIES window click on PRINT TEST PAGE The printer will print the test page The printer was previously set to switch Ethernet port to active at the end of the next print command sent After the test page is printed the relay within the printer will switch to activate the ETHERNET port A slight audible click may be heard when the relay switches from one port to the other port If the printer red lights that is ok
13. File The text in the edit box represents the path to the file containing the printer commands Text Printer commands are taken directly from the editbox pua Command Text biomes In this window type XSET USBETHERNET 1 _ followed by a RETURN Type it exactly like this command with uppercase letters no spaces no quotation marks etc V is the shift 6 button fi RETURN very important After the RETURN key click OK This action sets the printer to switch the relay in the printer Step 1 E to Ethernet active once the next print job has been sent 0K 4 TDP43ME PA26305A01_05 Page 29 of 59 12 2011 PANDUIT TDP43ME lil f Panduit TDP43ME Printing Preferences Options Advanced Setup Dithering Stocks Barcode Fonts Command Fonts Custom Commands Import Export settings Click APPLY and then OK and this window will A disappear Command Files Text Position Start End _ Text y XSET USBETHERNET 1 Comments Empty This selection clears the field of anf printer commands gr filepath name File The text in the edit box reprfsents the path to the file containing the printer commapis Step 1 F Text Printer commang are taken directly from the egitbox ox caa apy Hep The internal circuitry has now been set to Ethernet port active The printer must now print something for the Custom
14. PA26305A01_05 Page 6 of 59 12 2011 TDP43ME PANDUIT 2 1 Ribbon installation Place the printer on a horizontal surface and open the top cover by pressing the Cover Open Buttons on both sides Loosen and then lift the upper print mechanism by pressing the locking tenons Place a new ribbon roll onto the ribbon supply shaft TDP43ME PA26305A01_05 Page 7 of 59 12 2011 TDP43ME lil Feed the ribbon from the Ribbon Supply Shaft under the Print Head Wrap the ribbon around the Ribbon Shaft and stick the ribbon onto the Empty Ribbon Roll Core Note The Ribbon Core must not spin freely on Ribbon Shaft Mandrel Note Ribbon must be coated side out away from print head contact Firmly close the upper print mechanism pressing down firmly on both sides of print mechanism TDP43ME PA26305A01_05 Page 8 of 59 12 2011 TDP43ME PANDUIT 2 2 Label Installation Open the top cover by pressing the Cover Open Buttons on both sides Place the label roll onto the Label Roll Core Loosen and lift the upper print mechanism by pressing the locking tenons Feed the label through the two Label Guides to the Tear off Bar Align the label guides to the label edge TDP43ME PA26305A01_05 Page 9 of 59 12 2011 TDP43ME lil Close the upper print mechanism from the top to finish label installation pressing down firmly on both sides of the printer mechanism 2 3
15. me pick from a list of device drivers on my computer This list will show installed driver software compatible with the device and all driver software in the same category as the device some ror rose Select the folder that contains drivers for your hardware id Winx gt ud Winnt a XP Vista J Win32 J Win6a Note if driver should be 32 Bit or 64 Bit depending on machine Operating System When the correct system is highlighted click OK Browse for driver software on your computer Search for driver software in this location This window will pop back up Include subfolders Click NEXT gt Let me pick from a list of device drivers on my computer This list will show installed driver software compatible with the device and all driver software in the same category as the device TDP43ME PA26305A01_05 Page 16 of 59 12 2011 TDP43ME gt Don t install this driver software lf this window pops up at any time click You should check your manufacturer s website for updated driver software for your device on Install this driver anyway install this anver sottware an yway Only install driver software obtained from your manufacturer s website or disc Unsigned software from other sources may harm your computer or steal information i v See details Installing driver software This window indicates that the new driver is being installed el x CJ L Upd
16. simply turn off the printer and then turn it back on 12 2011 TDP43ME B RV PRTLAB USB CATS W7X64 xes 4 4 Devices 3 DELL P2211H 4 Printers ters and Fa Printer Document View Document Name Printer Document View Set As Default Printer Printing Preferences Doc ument Ma me Pause Printing Cancel All Documents Sharing GD DELL RV PRTLAB USB CATS P2211H X64 a Printers and Faxes 4 TDP43ME PA26305A01_05 Page 32 of 59 Once the USB Port is disabled the printer will most likely show that the printer is OFFLINE To determine if the printer is OFFLINE right click on the printer to be used Click on SEE WHAT S PRINTING The heading at the top of the window will indicate if the printer is OFFLINE lf printer is OFFLINE then right click on the Printer button and go to the Use Printer ONLINE option Click to remove the check Removing the check will set the printer to ONLINE or READY The heading should now have no OFFLINE note If nothing is noted then it is in ONLINE and OK to continue to next step 12 2011 TDP43ME lil STEP 2 OBTAINING THE IP ADDRESS FOR THE PRINTER Open and install the Control Center ree recast i software located on the CD provided r A Name Date modified pe Size BH Desktop db CONTROL CENTER SOFTWARE 12 21 2010 7 46 PM_ File folder n th e pri nte r kit S i Downloads _ TDP43ME DRIVER 12 1 20
17. the movable sensor mark is at the a peene Unable to detect paper correct position if the sensor is still unable to detect Red naa paper and then go through Auto Sensing again Paper used up Replace with new label roll Possible causes card tags or paper fall into the gap 2 beeps behind the platen roller can t find label gap black ned twice MONONA PADETIEEO mark black mark paper out Please adjust it according to actual usage Red 2 beeps Memory is Tull printer wil PE Delete unnecessary data in the memory twice out Memory full Dhaene Can t find the file printer will Use X4 command to print out all the files and Red nae print out Filename cannot be then check whether the file exist and the file name found is correct ee File name is repeated printer Red ae will print out Filename is Change the file name and download again repeated TDP43ME PA26305A01_05 Page 57 of 59 12 2011 TDP43ME PANDUIT 4 Maintenance and Adjustment 4 1 Thermal Print Head Cleaning Poor print quality may be caused by a dirty print head ribbon wear or label adhesive buildup Please keep the top cover closed when printing Also prevent label media from becoming dirty or damaged to ensure good print quality and to prolong the print head life Print head cleaning instructions are as follows Power off the printer Open the top cover Take out the ribbon Open the print head by pressing the lo
18. 10 4 47 AM File folder E Recent Places M TDP43ME NetPS MANUAL 12 16 2010 8 19PM_ File folder M TDP43ME OPERATION MANUAL 2 10 2011 7 34 PM File folder T3 Libraries a Documents eae Insert the CD in the CD drive and pienes Step 2 A open the CD Gu Network Open the Control Center Software folder eS Computer DVD Drive E PANDUIT CONTROL CENTER SOFTWARE Double click the NPS Control Center icon to start a Name Date modifisg 3 the software wr Favorites BB Desktop ih Downloads E Recent Places NPS _Control_Center_v2 9 38 12 21 2010 1 58 AM Application Libraries 5 Documents Remove the label covering the Ethernet port on A the printer E New Library Pictures E Videos jE Computer Gu Network jE BUGZILLAS pie Insert an Ethernet cable into the network iaia connector bh 1 item TDP43ME PA26305A01_05 Page 33 of 59 12 2011 PANDUIT TDP43ME li Open the Control Center software from the icon located on the desktop Open the CONTROL CENTER SOFTWARE and ee write down the NetPS address that appears when Req NetPS Control Center the software opens Ethernet cable must be connected to the printer NOTE lf no address is shown next to NetPS then the Ethernet cable is not active the Ethernet cable is not plugged in or active or DHCP is not providing an IP address A number address must appear next to NetPS If any of the above condi
19. 62 77 Click on Go to Homepage 3 amp NetPS Printer Information Printer Model TDP43ME G3 0w4 This action opens the internal webpage Sever nonatoe oan associated with this printer ServerName NetPS e Description Netwoking print server via Ethernet to USB TCP IP Status IP Address 10 80 162 77 DHCP Subnet Mask 255 255 255 0 Gateway 10 80 162 1 DNS Server 10 80 2 11 DHCP Server 10 80 3 11 Lease Time 691200 secon ds The webpage opens Click on the Login button The user and password are admin and admin both lower case Network Printer Server Login Diagnosis pees Password Login j Cancel Click the Login button DEK Fa a gt lt ae P orivlack gt A ith selah wonderful merciful sa http 10 00 162 77 http 10 80 162 77 Click the Configuration button on the left Logout Status Config English Deutsc side of the page Click TCP IP This will bring up the page to the left h GASH RRP Miah gas WB User Account a P TP Configuration E conn ice lt lec la oes Click STATIC IP and fill in the information Alert Mesangs Fits Ste ask provided by the IT or Network saem BURAS Administrator feat DHCP Server a Control Static IP Bl Diagnosis eee Default Gateway 0000 DNS Server 00 0 0 Submit lI Reset TDP43ME PA26305A01_05 Page 52 of 59 12 2011 PANDUIT TDP43ME lil 3 Control
20. E If this window pops up it indicates that no driver has been loaded for the TDP43ME printer Click OK Panduit TDP43ME Properties il s Unknown Not available Not available Not digitally signed This window will pop up To view details about the driver files Click on the UPDATE DRIVER button pdate the driver software for this device F the device fails after updating the driver roll back to the previoushy installed driver Disables the selected device To uninstall the driver Advanced e Update Drga anduitTDP43ME S _ How do you want to search for driver software This window will pop up Click on LOCATE AND INSTALL DRIVER MANUALLY Search automatically for updated driver software Windows will search your computer and the Internet for the latest driver software for your device unless you ve disabled this feature in your device installation settings Browse my computer for driver software Locate and install driver software manually Installer must point the browser to Easy Mark disc provided or known driver location TDP43ME PA26305A01_05 Page 15 of 59 12 2011 TDP43ME lil Browse for driver software on your computer Search for driver software in this location Click BROWSE and find the driver folder either in C Program Files EASY MARK Printer Drivers TDP43ME or on the included CD in the printer kit Include subfolders gt Let
21. ED line and go down to ET P PROPERTIES Templatem oS Aus 4 Unspecified 1 A i Create shortcut Click on PROPERTIES EASYEMARK o Troubleshoot TDP43ME PA26305A01_05 Page 13 of 59 12 2011 PANDUIT TDP43ME lil TDP42ME Properties ill n lia TDOP432ME Device Information Manufacturer Unavailable Model TDP432ME Model number Unavailable SEN P This window will pop up Description Unavailable _s Click on HARDWARE tab To view tasks for this device ight click the icon for the device in Devices and Printers TDOP43ME Device Functions Name D5 Panduit TDP43ME F USB Printing Support This window will pop up Highlight PANDUIT TDP43ME Click on the PROPERTIES button Device Function Summary Manufacturer Unknown Location on USB Frinting Support Device status This device is working propery Panduit TOP43ME Properties Driver Provider Unknown Driver Date Not available Driver Version Not available Digtal Signer Not digtally signed This window will pop up Click on the i A DRIVER tab This window will pop Up ahr erie amaaiaias Click on the DRIVER DETAILS button Roll Back Csiver f the device fails after updating the driver roll a aces z back to the previously installed driver Disables the selected device To uninstall the driver Advanced TDP43ME PA26305A01_05 Page 14 of 59 12 2011 TDP43ME Panduit TDP43M
22. Label Roll Core installation Instruction A 1 roll core installation B 3 roll core installation TDP43ME PA26305A01_05 Page 10 of 59 12 2011 PANDUIT TDP43ME lil Please make sure the printer is powered off 2 4 PC Connection 1 2 a Plug the power cable into the power adapter then connect the power adapter end to the printer power socket and the power cable into the power source outlet Connect the USB cable to the USB port on the printer and on the PC Power on the printer and the printers LED will light TDP43ME PA26305A01_05 Page 11 of 59 12 2011 PANDUIT TDP43ME fil 2 5 Driver Installation If The Printer Is To Be Installed On A USB Port Using Windows Updates Win 7 If the printer is attached to the USB port when the printer is turned ON the following window will appear The installation will most likely proceed without interruption If you click on the balloon for Check here for status the window at the left will pop up j i Driver Software Installation Your device is ready to use ee This indicates that all processes are complete and the printer has been correctly installed 2 4 20 PM woe o Pl bo o0 The printer is now ready for use ee aCe TDP43ME PA26305A01_05 Page 12 of 59 12 2011 TDP43ME lil Driver Software Installatior m IF the printer does not show AE o previous step pop up b
23. NEXT TDP43ME PA26305A01_05 Page 49 of 59 12 2011 PANDUIT TDP43ME Add Standard TCP IP Printer Port Wizard Generic is correct Additional Port Information Required The device could not be identified The detected device tt of unknown type Be sure that 1 The device is properly configured 2 The address on the previous page i corect Click NEXT Either corect the address and perform another search on the network by returning to the previous wizard page or select the device type if you are sure the address is correct Device Type Standard ETE a O Custom Settings Step3 G A EXI ree era Add Standard TCP IP Printer Port Wizard fx g Completing the Add Standard Click FINISH TCP IP Printer Port Wizard ee You have selected a port with the following charactenstics Shh P No Protocol AAW Port 9100 Device 10 80 162 69 Fort Hame IP_10 80 162 69 Adapter Type Generic Network Card To complete this wizard click Finish Cancel TDP43ME PA26305A01_05 Page 50 of 59 12 2011 TDP43ME PANDUIT Printer Ports Oyailable port types Bluebeam POF Monitor Local Port Microsoft Document Imaging Writer Monitor PDOF995 Monitor Send To Microsoft OneNote Monitor Standard TCPIIP Fort 2 Panduit TDP43ME Properties l Stocks Language Barcode Fonts Command Fonts About General Sharing Ports Adva
24. O P 6 Select Panduit and the A Mee E Panduit TDP43ME printer will K D A Folder sync show in the right box ee a Search T Folders D S x i m Install Printer Software The manufacturer and model determine which printer software to use Microsoft Office Do 3 Microsoft XPS Docu S e e ct Pa n d u it T D P4 3 M E _ Select the manufacturer and model of your printer If your printer came with an installation PrimoPDF disk click Have Disk If your printer is not listed consult your printer documentation for rimoPD compatible printer software Send To Microsoft printer Click Next Panasonic Tell me why driver signing is important lt Back Cancel 1 objects selected Ui TDP43ME PA26305A01_05 Page 24 of 59 12 2011 T 8 J During the first installation of a Panduit TDP43ME printer select Replace existing driver Click Next to continue Select a name for the Printer that is being installed The default name should be used unless multiple printers are being installed Click Next to continue If requested follow the instruction on screen to set Printer Sharing and Print Test Page A description page of printer settings will be displayed after all settings are completed Check if all printer settings are correct and then press Finish to start copying d
25. PANDUIT Panduit Corp 2011 TDP43ME a ycueene NOTE In the interest of higher quality and value Panduit products are continually being improved and updated Consequently pictures may vary from the enclosed product l l Technical Support Website www panduit com Panduit Corp ID Products Division Email id support panduit com Cumming GA Tel 800 777 3300 Fax 708 532 1811 oe pitrou Panduit Europe EMEA Service Center iis eae ean DUIT Almelo Netherlands Tel 31 546 580 452 Fax 31 546 580 441 EU Email emeatoolservicecenter Panduit Europe West World Headquarters panduit com Westgate London England Tel 208 601 7200 Fax 208 601 7319 TDP43ME lil FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a CLASS A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at own expense EMS AND EMI COMPLIANCE STATEMENT FOR EUROPEAN USERS This equ
26. Panel 3 1 LED Status Press and hold the FEED key then power on the printer the printer will beep 3 times and enter into Self Test status If you keep holding the FEED key the status will change in sequence to Auto Sensing Mode Dump Mode Direct Thermal Mode Thermal Transfer Mode See through Sensor on off and then return to Self Test again These different statuses can change the setting of printer they are described as follows een ioina aa Maaa Description READY saus F status COO STATUS Press and hold the FEED Key then power on the printer t READY Red Flash 3 Printing Self Test page for operation STATUS Orange Self Test _ instructions please refer to page 54 READY Auto Printers currently in Auto Sensing Mode for Flash 1 Sensing operation instructions please refer to page 55 STATUS Orange Mode READY Green Flash 1 Dump Mode ities ch in sot Mode lng operation instructions please refer to page 55 STATUS Orange Flash Thermal operation instructions please refer to page 55 eer 1 DT Mode READY Orange Thermal Set the printer to Thermal Transfer TT Mode Flash 1 Transfer for operation instructions please refer to page STATUS Red TT Mode 55 READY o 1 SN Set the See through Sensor on or off for STATUS Red anit operation instructions please refer to page 56 Return to Self Test a Rare Printer is currently downloading F W TDP43ME PA26305A01_05 Page 53 of 59 12 2011
27. TME ile Folder 3 11 2010 4 15 PM Ethernet port the USB port must be q EM ups Control Center v2 8 17 7 20 2009 4 51 PM installed first Install printer on the USB port using printer installation steps above prior to continuing this Ethernet port installation The TDP43ME printer is set to USB port active Either the USB port or Ethernet port is active not both at the same time To use the Ethernet port the port circuitry must be changed from USB active to Ethernet active 9 52 MB f My Computer a Install the printer using the USB port and cable provided Make sure the computer has control of the printer A test print page should print from the selected printer TDP43ME PA26305A01_05 Page 26 of 59 12 2011 PANDUIT TDP43ME lil Installing An Ethernet Port For The TDP43ME Printer Win7 There are three basic steps in installing a TDP43ME printer on an Ethernet port in Windows 7 These are Install printer on USB port and change printer internal circuitry to Ethernet port active Obtain the IP address that the printer will use in communicating with the computer Using NetPS Control Center software can determine the IP address for the selected printer Change the port selection to the TCP IP port by adding the port using the above found IP address and selecting it in Devices and Printers STEP 1 CHANGING INTERNAL CIRCUITRY The following steps will guide the installer in changing the interna
28. TS CTS RS232 HOUSING 9 pin to 9 pin 5V max 500mA TXD OOnNO OF WD PRINTER Note The total current output from parallel port and serial port altogether cannot exceed 500mA TDP43ME PA26305A01_05 Page 3 of 59 12 2011 PANDUIT TDP43ME dil USB Interface Connector Type Type B Internal Interface UART1 wafer 1 1 TXD_ 2 2 RXD 3 3 CTS 4 4 GND 5 5 RTS j6 6 EMD 7 7 RTS 8 8 E RST 9 9 010 11 2 ZA ek M i i OoorhWN TDP43ME PA26305A01_05 Page 4 of 59 12 2011 PANDUIT TDP43ME lil 1 4 Printer Parts 1 Cover Open Button 1 d 2 Top Cover 3 Label Roll Core 2 4 Ribbon Rewind Wheel Ta N 5 Print Mechanism 3 D 5 E i lt gt 6 Ribbon Rewind Shaft Empty Ribbon Roll i i 6 7 Locking Tenon left right T7 8 Front Cover Piece pal 1 LED Light Ready 2 LED Light Status 3 FEED Key 4 CF Card Slot Cover TDP43ME PA26305A01_05 Page 5 of 59 12 2011 TDP43ME lil 1 Ribbon Supply Shaft 2 Label Guide 2 3 Platen Roller 4 Label Sensor 1 Rear Label Slot 2 Power Switch 3 Ethernet Socket 3 4 USB Port 4 5 6 3 Parallel Port T 6 Serial Port 7 AC Adaptor Socket 8 Wireless Port Antenna optional 2 Printer Installation This printer model has the following print modes Thermal Transfer TT When printing ribbon must be installed to transfer the print contents onto the media TDP43ME
29. alloon then a panut TORE J No dive ound balloon will pop up which says Device did not install properly Device driver software was not successfully installed You can change your setting to automatically search Windows Update for drivers Change setting Click on the balloon and the window at the left will pop up In this case no TDP43ME driver was found Click CLOSE ee lars gt Control Panel Hardware and Sound Devices and Printers gt Add a device Add a printer J Go to the WINDOWS orb in the bottom Windows can display enhanced device icons and information from the Internet Click to change z l left corner and click Go to DEVICES Sa a and PRINTERS and click The window Printers and faxes a at the left will pop up If the printer appears in the PRINTERS and FAXES line then it is installed correctly icrosoft XPS If it appears in the UNSPECIFIED line x then there is an issue most likely an g Panduit TDP43ME i vean Panduit TDP43ME incorrect or a m issing driver Category Unknown tJ keg B gt Control Panel Hardware and Sound Devices and Printers Add a device Add a printer ee a Windows can display enhanced device icons and information from the Internet Click to change x pz A e SES Generic PnP RV PRTLAB W73 USB CAT5 Monitor 2 4 Printers and Faxes 2 Right click on the printer in the ne UNSPECIFI
30. and write down the NetPS address that appears when the software opens Ethernet cable must be connected to the printer NOTE lf no address is shown next to NetPS then the Ethernet cable is not active the Ethernet cable is not plugged in or active or DHCP is not providing an IP address A number address must appear next to NetPS If any of the above conditions occurred the Control Center Software may need to be restarted If an IP address appears next to NetPS write this number down If no Static IP address is to be used continue to Step 3 If a STATIC IP address is to be used please refer to ADD STATIC IP Address Section at the end of this instruction sheet A simple check to see which port is active is as follows Click on the IP address to highlight it The information will appear in the lower status box Below the Printer model line is the LAN interface status line If the line displays DISCONNECTION the USB port is active If the line displays HIGH SPEED the Ethernet port is active DHCP is a system which automatically assigns an IP address from the server once the device is attached by Ethernet port The other option of this system is to manually set a static IP address There are pros and cons of each system The DHCP address is a time specific lease of this IP address This IP address will eventually be recalled and the attached device may cease to function correctly Its alternative is a manually assi
31. anual DNS aia nae salad LI Click STATIC IP and fill in the Printer Configuration Subnet Mask 255 255 255 0 p Alert Messages Filter Default Gateway 10 80 162 1 information provided by the IT or F a ae Network Administrator SMTP DHCP Server 10 80 3 z E Maintenance Static IP EPA IP Address i an Subnet Mask Step 2 QG Default Gateway 0 0 0 0 DNS Server 0 0 0 0 Done Internet Protected Mode On f vy Q10 v STEP 3 CHANGING THE PORT SELECTION TO THE IP ADDRESS Document Me RE n es OAOE Once the actual IP Address has tree tose rons been written down open 5 E DEVICES AND PRINTERS by Sak Ts Uata clicking the Microsoft Orb in the Add a device Add a printer P2211H a Printers and Faxes 4 bottom left corner a a ae gi Fax Panduit Panduit TDP4 TDP43ME TOP43ME Cut Copy 1 Seer Click on the DEVICES AND PRINTERS line Highlight the same printer to be controlled by this computer and right click Click on the PRINTER Se k E PROPERTIES line TDP43ME PA26305A01_05 Page 36 of 59 12 2011 TDP43ME lil TDPA3ME Cutter Properties Printer Settings Stocks Language Barcode Fonts Command Fonts About General Sharing Ports z Si glor Manageme Click on the PORTS tab in the Printer PROPERTIES window Sr TDP43ME Cutter Location Comment Model Panduit TDP43ME Features Color No Pap
32. as written down from NetPS line in Control Center Port Name IP AA BB CCC DD Software Or type in the Static IP Address if one is being used for this printer E Microsoft fills in the Port Name line Click NEXT TDP43ME PA26305A01_05 Page 38 of 59 12 2011 TDP43ME PANDUIT Add Standard TCP IP Printer Port Wizard Generic is correct Additional Port Information Required The device could not be identified The detected device i of unknown type Be sure that 1 The device ts properly configured The address on the previous page ie correct Click NEXT Either comect the address and perform another search on the network by returning to the previous Wizard page or select the device type if you are sure the address is correct Device Type Standard EENAA Leia alte O Custom Settings sepsa 3 G aA C J teas 7 Add Standard TCP IP Printer Port Wizard Ea Completing the Add Standard Click FINISH TCP IP Printer Port Wizard Tou have selected a port with the following characteristics SNMP Mo Protocal FAW Port 9700 Device 10 860 162 69 Fort Name IP_10 80 162 69 Adapter Type Generic Network Card To complete this wizard click Finish TDP43ME PA26305A01_05 Page 39 of 59 12 2011 PANDUIT TDP43ME Printer Ports vallable port types Bluebeam POF Monitor Local Port Microsoft Document Imaging Writer Moni
33. ate Driver Software Panduit TDP43ME Windows has successfully updated your driver software This window indicates that the new driver has been successfully installed Windows has finished installing the driver software for this device 7 Panduit TDP43ME ae Click CLOSE PANDUIT CORP 10 15 2010 46 51 2810 Digital Signer Microsoft Windows Hardware Compatibility Publisher To view details about the driver files Click CLOSE To update the driver software for this device f the device fails after updating the driver roll Boll aes essai back to the previously installed driver Disables the selected device a To uninstall the driver Advanced TDP43ME PA26305A01_05 Page 17 of 59 12 2011 TDP43ME lil TDP43ME Properties 0 Hardware TOP43ME Device Functions Name Type S Panduit TDP43ME Other devices F USB Printing Support Universal Se Click OK Device Function Summary Manufacturer Unknown Location on USB Painting Support Device status This device is working property This window indicates that the new driver has been installed and the printer is now ready for use If The Printer Is To Be Installed On A USB Port Using Windows Updates XP lf the printer is attached to the USB Port when the printer is turned on the following window will appear i Found New Hardware xX In multiple printer installations and Panduit TOP43ME in some cases the printer may instal
34. aximum resolution 300 dpi Print Test Page TDP43ME PA26305A01_05 Page 44 of 59 12 2011 PANDUIT TDP43ME lil amp Printers and Faxes SEE Ae ER pn font Eee ee In PRINTERS amp FAXES the icon will S P Prsearch 5 Folders E Folder sync most likely show that the printer is i Address p Printers and Faxes EEE oe OFFLINE If printer is OFFLINE Printer Tasks os then right click on the icon and go to By Add a printer gt pm D See the Use Printer ONLINE option and See what s printing aa Image Writer Select printing preferences 0 release the mouse button amp Pause printing 2 Share this printer eee XPS Document Writer Panduit TDP43M f Rename this printer 7 a If printer is READY then it is in ail all Panduit TDP43ME Copy 1 Panduit TDP43M i QY Set printer properties gt ONLINE and OK to continue to next offline Je Foros pices step 0 Ready Details N A ba iiaii PS on rveng L RYKIP3O00 on rveng we 0 Ready w aie on rveng kg v RYRICOHCOLOR on rveng 0 Ste p 1 H B Aiia on rveng m Send To OneNote 2007 r 0 Read y STEP 2 OBTAINING THE IP ADDRESS FOR THE PRINTER f CONTROL CENTER SOFTWARE File Edit View Favorites Tools Help Qm OB Doves Eros E rae pe Open and install the Control Center Address amp G Romeoville BIPL Contents of 9 9 11 Driver CD CONTROL CENTER SOFTWARE software ocated on th e CD provid ed NPS_Control_Center_v2 9 38
35. cease to function correctly Its alternative is a manually assigned static IP address This works well in defined systems but requires IT or computer personnel input If a static IP address is used use the following step in setting this address for the printer TDP43ME PA26305A01_05 Page 34 of 59 12 2011 PANDUIT STATIC IP Instructions f Id NetPS Control Cente System Tools Help TDP43ME Soe x Refresh A Goto J Server List L Homepage Configure Server NetPS AA BB CCC DD E A NetPS SQ Printer Information sesent Printer Model TDP43ME G3 0w4 hae LAN Interface connection high speed GY Server Information es Server Model USB LAN l resres Server Name NetPS to Description Netwoking print server via Ethernet to USB Sl TCP IP Status co IP Address 10 80 162 114 DHCP so Subnet Mask 255 255 255 0 ranees Gateway 10 80 162 1 i DNS Server 10 80 2 11 co DHCP Server 10 80 3 11 i Lease Time 691200 seconds http 10 80 162 114 File Edit View Favorites Tools Help OA E bttp 10 80 162114 x P Bing sly Favorites 3 Web Slice Gallery v http 10 80 162 114 Login l Statue E User Account E Configuration W maintenance E Printer Control E Diagnosis Network Printer Server Login User Password Internet Protected Mode On T http 10 80 162 114 T F
36. cking tenons If on the print head see blue arrow there s label pieces or other stains please use a soft cloth with industrial use alcohol to wipe away the stain Note1 Weekly cleaning on the print head is recommended Note2 When cleaning the print head with soft cloth make sure there are no metal or hard particles stuck to print head TDP43ME PA26305A01_05 Page 58 of 59 PANDUIT TDP43ME lil 4 2 Troubleshooting Power on the printer but the LED does Check the power connector not light up LED light turns red power status after e Check for software setting or program command errors printing stops Replace with suitable label or ribbon e Check if label or ribbon has run out make sure Ribbon Core is not spinning on Ribbon Mandrels Check if label is jammed or tangled up e Check if mechanism is not closed Thermal Print Head not positioned correctly e Check if sensor is blocked by paper or label sensor to the right centered in printer Printing started but nothing was printed Check if label is placed upside down or if label is not suitable for the application Select the correct printer driver Select the correct label and print type When printing only part of the contents Check if label or ribbon is stuck on the Thermal Print Head Check if application software has errors Check if start position setting has errors Check if ribbon has wrinkles Check if ribbon supply shaft
37. dometer reading TDP43ME PA26305A01_05 Thank you for the purchase of this desktop printer For supplies please call your local Panduit Distributor For Service please call the Tech Support Line included on the Tech Support Label inside the printer TDP43ME G3 0w4 Serial port 96 N 8 1 USB Mode Ethernet disabled SHEBBSSBHHBBSSUEBBSSBUHBBSSUH008 1 DRAM installed Image buffer size 1500k 000 FORM S IN MEMORY 000 GRAPHIC S IN MEMORY 000 FONT S INMEMORY 000 ASIAN FONT S IN MEMORY 000 DATABASE S IN MEMORY 2048 KBYTES FREE MEMORY 4S4 H10 ROOO R200 AW10 Q48 3 Option DO O00 AD See through Sensor ON Transmissive Sensor AD 146 186 223 2 Code Page 850 Network DISABLED THP meter 74 meters 0 0 0 0 NRR Self Test includes the internal printer data setting Page 54 of 59 12 2011 PANDUIT TDP43ME li 3 4 Direct Thermal Thermal Transfer Mode Switch 1 2 Power off the printer press and hold the FEED key Power on the printer while still holding the FEED key and the printer will beep 3 times Keep holding the FEED key wait for the STATUS light turn red and READY light flash red then release the FEED key The printer will go into Direct Thermal DT Mode and automatically print NOW IS DIRECT THERMAL DT MODE This indicates that printer is currently in DT Mode 3 Power on the printer while still holding the FEED key and the printer will beep 3 times Keep hold
38. er available Double sided No User defined Staple Unknown Speed Unknown Maximum resolution 300 dpi Ste p 3 B Preferences m L Print Test Page m w Ton ate Popes M ee ags Soas T La A Sennen Fone About A new Ethernet port must be added as an option nin a for port printing a TDPABME Cutter Click on ADD PORT button Print to the following port s Documents will print to the first free checked port Port Description Printer PAILPT1 Printer Port TDP43ME Cutter LPT2 Printer Port LPT3 Printer Port COMI Serial Port COM2 Serial Port COMS3 Serial Port F COM4 Serial Port Click on and highlight STANDARD TCP IP PORT Click NEW PORT button TDP43ME PA26305A01_05 Page 37 of 59 12 2011 PANDUIT TDP43ME lil Add Standard TCP IP Printer Port Wi x Welcome to the Add Standard TCP IP Printer Port Wizard manan n This wizard helps you add a port for a network printer Before continuing be sure that 1 The device is turned on 2 The network is connected and configured Printer Port Wizard window will open up Click NEXT Step 3 E To continue click Next Add port For which device do you want to add a port Enter the Printer Name or IF address and a port name for the desired device pee are mmoc Fe E eT Type in the IP Address that w
39. gned static IP address This works well in defined systems but requires IT or computer personnel input If a static IP address is used use the Add Static IP Address section at the end of this instruction sheet Section 3 in setting this address for the printer TDP43ME PA26305A01_05 Page 46 of 59 12 2011 TDP43ME STEP 3 CHANGING THE PORT SELECTION TO THE IP ADDRESS gt Printers and Faxes BAR File Edit View Favorites Tools Help 4 Y O gt T P Search i Folders A Folder Sync Show or Hide the Groove Folder Synchronization Explorer Bary Address Printers and Faxes Bluebeam PDF Printer T Godex EZ 1300 Plus 0 Vee 0 teady Ready HP DeskJet 680C Microsoft Office Document o Te Image Writer e 0 Once the actual IP Address has been written down open PRINTERS AND FAXES Printer Tasks a cL a Add a printer gt Set up Faxing Y a EL See Also Microsoft XPS Document Writer Panduit TDP43ME Copy 1 0 0 Highlight the same printer to be controlled by this computer and right click Go down to the bottom and release the right mouse button on the PROPERTIES tab Offline 2 Troubleshoot printing Get help with printing Panduit TDP43ME PDF995 0 0 Ready RYCSRICOHSSOO on rveng A RYENG PS on rveng D wi EL Other Places m Details RYKIP3000 on rveng wi RYRICOHBERYW on rveng 0 D Ow ee O D
40. he USB cable 12 2011 TDP43ME fil Installing An Ethernet Port For The TDP43ME Printer XP There are three basic steps in installing a TDP43ME printer on an Ethernet port These are PANDUIT 1 Install printer on USB port and change printer internal circuitry to Ethernet port active 2 Obtain the IP address that the printer will use in communicating with the computer Using NetPS Control Center software can determine the IP address for the selected printer Change the port selection to the TCP IP port by adding the port using the above found IP address and selecting it in printers and faxes STEP 1 CHANGING INTERNAL CIRCUITRY The following steps will guide the installer in changing the internal port circuitry gt Printers and Faxes SEE File Edit Yiew Favorites Tools J S pi Search Key Folders Fea A Folder Sync Address B Printers and Faxes v EE Help In START Menu click on PRINTERS AND FAXES i i Bluebeam PDF Printer L Godex EZ 1300 Plus ea U A E Ready ga Ready S Printer Tasks Highlight the printer to be controlled by this computer and E Add a printer L Microsoft Office Document he g See what s printing HP DeskJet 680C oe 0 oe 0 a Image Writer Select printing preferences Ready i o 6 Pause printing y l l rig ht click 2 Share this printer en oe XPS Document Writer a TDP43M m Rename this printer 4 Ready Offline
41. ile Edit View Favorites Tools Help W Favorites 933 Web Slice Gallery v http 10 80 162 114 gt D E wb Pagey Safetyy Toos Logout Status Config E user Account E Configuration E Maintenance E Printer Control Time zone Server Information Description Optional Netwoking print server via Ethernet to USB English Deutsch B ZEX Btt X Francais Set General Configuration Vlas Max 48 letters GMT 08 00 Beijing Hong Kong Singapore Taipei X TDP43ME PA26305A01_05 Internet Protected Mode On f v 100 v Page 35 of 59 Click on Go to Homepage This action opens the internal webpage associated with this printer The webpage opens Click on the Login button The user and password are admin and admin both lower case Click the Login button Click on the Configuration button 12 2011 PANDUIT TDP43ME lil gt 10 80 162 114 lt http 10 80 162 114 m4 x IPP Bing File Edit View Favorites Tools Help W Favorites 33 Web Slice Gallery v http 10 80 162 114 Click TCP IP This will bring up the page to the right fh X ye X Page v Safety v Tools gt Logout Status Config English Deutsch R437 ZE hitt t X Francais DEL ILTY JMUQUTAUOLN S ya EE E Configuration M
42. ing the FEED key wait for the STATUS light turn red and READY light flash orange then release the FEED key The printer will go into the Thermal Transfer TT Mode and automatically print NOW IS THERMAL TRANSFER TT MODE This indicates that printer is currently in TT Mode NOW IS THERMAL TRANSFER TT MODE NOW IS DIRECT THERMAL DT MODE 3 5 Auto Sensing Printer can automatically detect label see through length and record it By doing this the printer can accurately detect the label gap positions without setting the print length 1 Check if the Label Sensor is located at the correct sensing position 2 Power off the printer press and hold the FEED key 3 Power on the printer while still holding the FEED key and the printer will beep 3 times Keep holding the FEED key wait for the STATUS light turn orange and READY light flash orange then release the FEED key Printer will automatically detect the label size length and record it Printer goes back to standby mode after performing the measurement 3 6 Dump Mode When label setting and the print result don t match each other it is recommended to go into the Dump Mode to check whether there s any mistake in data transmission between the printer and the PC For example when printer receives 8 commands yet without processing these commands only prints out the contents of commands this will confirm whether the commands were received correctly Test procedures to ente
43. ipment has been tested and passed with the requirements relating to electromagnetic compatibility based on the standards EN 55022 1998 A1 2000 A2 2003 CISPR 22 Class A EN 55024 1998 A1 2001 A2 2003 IEC 61000 4 Series EN 61000 3 2 2000 amp EN 61000 3 3 1995 The equipment also tested and passed in accordance with the European Standard EN55022 for the both Radiated and Conducted emissions limits TDP43ME PRINTER TO WHICH THIS DECLARATION RELATES IS INCONFORMITY WITH THE FOLLOWING STANDARDS EN55022 1998 CLSPR 22 Class A EN55024 1998IEC 61000 4 Serial EN61000 3 2 2000 EN 6100 3 3 1995 CFR 47 Part 15 CISPR 22 3rd Edition 1997 Class A ANSI C63 4 2001 CNS 13488 IEC60950 1 2001 GB4943 2001 GB9254 1998 GB17625 1 2003 EN60950 1 2001 Specifications are subject to change without notice TDP43ME PA26305A01_05 12 2011 PANDUIT TDP43ME li Safety Instructions AX WARNING Read and understand all of the instructions and safety information in this manual before operating or servicing this tool e Danger of explosion if battery is incorrectly replaced e Replace only with the equivalent type recommended by the manufacture e Dispose of used batteries according to the manufacturer s instructions Electric Shock Hazard Before you connect the equipment to the power outlet please check the voltage of the power source Disconnect the equipment from the voltage of the power source to prevent
44. is creating friction with the platen roller If the platen roller needs to be replaced please contact your reseller for more information e Check if power supply is correct When printing part of the label wasn t Check if Thermal Print Head is stained or dusted printed completely Use internal command T to check Thermal Print Head can print completely Check the media quality Printout not in desired position Check if sensor is covered by paper or dust e Check if liner is suitable for use please contact reseller for more information Select correct label Check label setting in label software e Check if label roll edge is aligned with Label Width Guide When printing page skipping occurs e Check if error occurs on label height setting e Check if sensor is covered by dust Unclear printout Check print darkness setting Check if Thermal Print Head is covered with glue or stains Note Your distributor is knowledgeable about printers printing software and your unique system Please contact your local distributor or phone number listed on Tech Support Label TDP43ME PA26305A01_05 Page 59 of 59 12 2011
45. is now complete for USB port Completing the Found New using Windows Updates Hardware Wizard Click Finish The wizard has finished installing the software for YA Panduit TDP43ME Click Finish to close the wizard The window at the right will pop up indicating that the TDOP43ME Misc 2 Printer was successfully Printer Fi installed i Found New Hardware Your new hardware is installed and ready to use EG HOB gt 4 4 23PM If The Printer Is To Be Installed On A USB Port Using Product CD lf the printer is attached to the USB Port when the printer is turned on the following i Found New Hardware X window will appear Panduit TOP43ME LOOJAD 607m TDP43ME PA26305A01_05 Page 20 of 59 12 2011 TDP43ME lil l l l Found Hew Hardware Wizard The following window will appear to continue the Welcome to the Found New installation process Hardware Wizard Windows Will search for current and updated software by Select tc No not this time to looking on pour computer on the hardware installation C oron the Windows Update Web site with your permission use the Product CD Read our privacy policy Can Windows connect to Windows Update to search for software O Yes this time only unsnnsnnnnnnnnnnnnnnnnnnnnaTannnnnnnn Click Next to continue Found New Hardware Wizard The following window will appear to continue the x installation process D
46. k v P wi JO Search gt Folders D tS x i EK I Folder Sync Add BUG Team rE Completing the Add Printer Q Wizard Microsoft Office Do Microsoft XPS Docu You have successfully completed the Add Printer Wizard PrimoPDF You specified the following printer settings Send To Microsoft Name Panduit TDP43ME Share name lt Not Shared gt Port USBOO6 Model Panduit TDP43ME Default No Test page No To close this wizard click Finish lt Back Cancel 1 objects selected Page 25 of 59 12 2011 TDP43ME lil 14 After the driver installation is EAE wites Tools Help complete there should be a Q O 8 gt Fors 9 XK WED E R Foker syne new printer model on Windows Address F Printers and Faxes Printer and Faxes page If it Tee does not appear autom ati cally Microsoft Office Document Ima P EEE Ds CA Microsoft XPS Document Writer Microsoft XPS Docu rT 7 Panduit TOP43ME Panduit TDP43ME press F5 to refresh the page E fia f Send To OneNote 2007 Send To Microsoft If The Printer Is To Be Installed On An Ethernet Port Ur Mar 11 2010 R File Edit View Favorites Tools Help 1 The printer default ports are USB O O p psn ros 5 BK 0D E rover sie Parallel LPT1 and Serial COM1 adress ra For the printer to work on the o Pee Tipe _ oeod __ Panduit JORAS Gepe 3 11 2010 4 15 PM Se PANDUI
47. l Found New Hardware Wizard Completing the Found New Hardware Wizard The wizard has finished installing the software for A Panduit TOP43ME Click Finish to cloze the wizard Page 22 of 59 12 2011 TDP43ME lil 10 The window at the right will pop up indicating that the Printer was successfully installed TDP43ME Misc 2 Printer T i Found New Hardware Your new hardware is installed and ready to use E G25 4 4 23PM If The Printer Is To Be Installed On A Parallel Or Serial Port B Printers and Faxes i ox File Edit View Favorites Tools Help ay If the Printer IS to be Q Back v Me wi a Search gt Folders D F x if E IRA Folder sync connected to a Parallel or E Printers and Faxes EJ Serial Port go to the Printers nee ba en a Tt 5 m P i ice Do and Faxes prompt at the Eo e START menu fn corals Sa Send To OneNote 2007 0 Ready Send To Microsoft Select Add Printer el B Printers and Faxes Click Next to continue File Edit oa Favorites is Help ay Ly Back gt Me wi Pa Search Folders gt F x i fA A Folder Sync Addr Add Printer Wizard Welcome to the Add Printer Wizard This wizard helps you install a printer or make printer connections Microsoft Office Do Microsoft XPS Docu PrimoPDF Send To Microsoft
48. l automatically and proceed Aa E 6 07 PM to Step 8 on Page 20 If so POLIA y driver installation is complete TDP43ME PA26305A01_05 Page 18 of 59 12 2011 TDP43ME lil Found Hew Hardware Wizard The following window will appear to continue the Welcome to the Found New installation process Hardware Wizard Windows will search for curent and updated software by looking on pour computer on the hardware installation CD or on Select Yes this time only the windows Update Web site with your permission to use Windows Certified Read our privacy policy Driver lookup Can Windows connect to Windows Update to search for Yes now and every time connect a device No not this time Click Next to continue Found Mew Hardware Wizard The following window will appear to continue the installation process This wizard helps you install software for 5 Select Install the software automatically Panduit TOP4sME Click Next IF your hardware came with an installation CD lt or floppy disk insert it now What do wou want the wizard to do 6 The driver will begin to load and install the printer PGOHUMNSO 0LL To CAWINDOWS Systems spo panduit_tdp4Smebbsb COC a rr eee TDP43ME PA26305A01_05 Page 19 of 59 12 2011 TDP43ME lil i l Found Mew Hardware Wizard The Printer Driver installation
49. l port circuitry eg j Getting Started ZA ControlPanel Hardware and Sound Devices and Printers f PRTLAB ce Microso ft Visual Studio 2010 Documents Panduit Data Manager m ictur a Notepad gt sop Paint VLINX ESP Manager fy EASY MARK In START Menu click on DEVICES and PRINTERS Highlight the printer to be controlled by this computer Control Panel Devices and Printers Wi iz i E Windows Media Center View and manage devices Help and Sul and right click TDP43ME PA26305A01_05 Page 27 of 59 12 2011 TDP43ME Click on the PRINTING PREFERENCES line portrait landscape W rotate 180 In the PRINTING PREFERENCES window click on the CUSTOM COMMANDS tab Lok hcni sony TDP43ME PA26305A01_05 Page 28 of 59 12 2011 PANDUIT TDP43ME lil Panduit TDP43ME Printing Preferences EOS el Options Advanced Setup Dithering Stocks Barcode Fonts _ Command Fonts Custom Commands Import Export settings About In the CUSTOM COMMANDS window click on the END down arrow and drag the mouse down to TEXT and release Command Files Text Position Document Start Empy v End Empty 7 Step 1 D Click on the ellipsis three dots button the following window will pop up Comments Empty This selection clears the field of any printer commands or filepath name
50. nced Security Printer Settings c b Panduit TOP43ME Print to the following ports Documents will print to the first free checked port Description Printer Serial Port Print to File Virtual printer port fo Panduit TOP43M Virtual printer port fo Panduit TOP43ME Standard TCPVIP Port Godes E2 1300 Plus Standard TCP IP Port Local Port Send To OneNote 2007 Add Pott i Configure Port f Enable bidirectional support L Enable printer pooling Step 3 J OMOOOO0 2 Panduit TOP43ME Properties EJES Stocks Language Barcode Fonts Command Fonts About General haring Forts Advanced Security Printer Sethngs ca Panduit TOP4SME 1 Comment Po Model Panduit TOP43ME Features Color Mo Paper available Double sided Mo User defined Staple Unknown Speed Unknown Marinum resolution 300 dpi TDP43ME PA26305A01_05 Page 51 of 59 Click CLOSE New port should be checked Click APPLY and then click CLOSE or OK The Ethernet port is now active and set as the printer s port To test the connection click on the GENERAL tab on the top two rows Click on the PRINT TEST PAGE button to print to this printer It should print Your printer is now set to Ethernet Port printing Close all windows and disconnect the USB cable 12 2011 TDP43ME STATIC IP Instructions W NetPS Control Center System Tools Help Refresh a oe Ss List p gt MetPS 10 580 1
51. possible transient over voltage damage Don t pour any liquid to the equipment to avoid electrical shock ONLY qualified service personnel for safety reasons should open equipment Don t repair or adjust energized equipment alone under any circumstances Someone capable of providing first aid must always be present for your safety Always obtain first aid or medical attention immediately after an injury Never neglect an injury no matter how slight it seems TDP43ME PA26305A01_05 12 2011 PANDUIT TDP43ME TABLE OF CONTENTS WP RHINOS A Serie ccna ane eee Meena ede detaree vemonta ad a Tals Primer ACCESS OMICS orei e tat opeoked tea a a e E Dates E 1 t2 General SDSCIICANONS aorin nea Sa a ada endl Daa alan Slee Sa aden ol tl Daa 1 A Ss GOMMuUNI Cat OU ILC T a C E sc cae Slat eat aaa sea Lad dS a a sale 3 ASA A ENTS I GIES aena tenn eae arene tae ee 5 2 PRINTER INSTALLATION cicciroriiniwrirursniciiiarorronann asarsaran 271 AIDDON INStANATION saor E 7 P aN Ezale Wia ee eS a AE EEE AT EREE EE E reat E E T E T T E T E ET 9 2 3 Label Roll Core Installation Instruction cccccccccceccceeeceeeeeeseeeseeeseeeseeeseeesseeseeeseeees 10 24 PCO COMO CHON eea O ena E T O tine 11 2 os TIVE ISLC ALIO sn A 12 If The Printer Is To Be Installed On A USB Port Using Windows Updates Win 7 12 If The Printer Is To Be Installed On A USB Port Using Windows Updates XP 18 If The Printer Is To Be Installed On A USB Port Using Prod
52. r the Dump Mode are as follows 1 Power off the printer press and hold the FEED key 2 Power on the printer while still holding the FEED key 3 Keep holding the FEED key wait for the STATUS light turn orange and READY light flash green then release the FEED key Printer will automatically print DUMP MODE BEGIN This indicates the printer is already in Dump Mode 4 Send commands to the printer and check if the printout matches the sent commands To cancel get out of the Dump Mode press the FEED key the printer will automatically print out OUT OF DUMP MODE This indicates that printer is back in the standby mode Powering off the printer is another way to exit the Dump Mode TDP43ME PA26305A01_05 Page 55 of 59 12 2011 PANbuIT TDP43ME lil 3 7 See through Sensor on off There are two types of sensors in the TDP43ME printer Reflective Sensor and See through Sensor Users can set one of them as active sensor By default the See through Sensor is turned on and the Reflective Sensor is turned off To turn the See through Sensor OFF please do as follows 1 Power OFF the printer press and hold the FEED key 2 Power ON the printer while still holding the FEED key and the printer will beep 3 times Keep holding the FEED key wait for the STATUS light turn red and READY light flash green then release the FEED key The printers will automatically print SEE THROUGH SENSOR IS OFF This indicates that the See
53. rinter pooling Step 3 C OSOL Cancel Printer Ports Available port types Bluebeam POF Monitor Local Port Microsoft Document Imaging Writer Monitor PDOFY 95 Monitor Send To Microsoft OneNote Standard TCP IP Port TDP43ME PA26305A01_05 Page 48 of 59 A new Ethernet port must be added as an option for port printing Click on ADD PORT button Click on and highlight STANDARD TCP IP PORT Click NEW PORT button 12 2011 TDP43ME PANDUIT Add Standard TCP IP Printer Port Wizard g Welcome to the Add Standard TCP IP Printer Port Wizard ee fou use this wizard to add a port for a network printer Printer Port Wizard window will open up Before continuing be sure that 1 The device ts turned on 2 The network i connected and configured Click NEXT To continue click Mest Add Standard TCP IP Printer Port Wizard Add Port For which device do you want to add a port Type in the IP Address that was written down from l NetPS line in Control Printer Name or IF Address AA BB CCC DD Type here Center Software Enter the Printer Name or IF address and a port name for the desired device Sooo Ree Auto Fils here Or type in the Static IP Ur type In the otalic IF Address if one is being used for this printer Microsoft fills in the Port Name line Step 3 F Click
54. river files If a reminder message pops up just click Continue Anyway to continue the installation Wait for file copying to finish and complete the installation TDP43ME PA26305A01_05 TDP43ME lil 101 x File Edit View Favorites Tools Help ae Ky Bact Y gt Me wi Fo Search gt Folders D Ft XxX i fz I Folder Sync aca E Use Existing Driver driver is already installed for this printer You can use or replace the existing driver Microsoft Office Do Microsoft XPS Docu PrimoPDF Send To Microsoft Panduit TDP43ME Do you want to keep the existing driver or use the new one Pipe en Keep agder recommended Replace existing driver pigs l objects selected B Printers and Faxes File Edit View Favorites Tools Help Ly Back v id n wi J Search Folders gt XxX e E A Folder Sync Drapier Name Your Printer You must assign a name to this printer Microsoft Office Do Microsoft XPS Docu Type a name for this printer Because some programs do not support printer and server PrimoPDF name combinations of more than 31 characters it is best to keep the name as short as possible Send To Microsoft Do you want to use this printer as the default printer C Yes No coca B Printers and Faxes File Edit View Favorites Tools Help lt Bac
55. tions occurred the Control Center Software may need to be restarted system Tools Help Refresh A f F Server List j 3 System Tools Help A Retesh A Goto a eii If an IP address appears next to ServerList E Homepage Server NetPS write this number down If no Static IP address is to be used continue to Step 3 Step 2 C A simple check to see which port is active is as follows El pe HetPS G A Printer Information Printer Model TDP43ME G3 Ow Click on the IP address to highlight sn LAN Interface connection high speed it The information will appear in Server Information a Server Model USB LAN the lower status box Below the oo Server Name NetPS Printer model line is the LAN fee Description Netwoking print server via Ethernet to USB 5 TOPAP Status interface status line If the line mre IP Addes 1080 162114 DUFF displays DISCONNECTION the r ee USB port is active If the line er 10 97 displays HIGH SPEED the erypr10 80 3 Ethernet port is active DHCP is a system which automatically assigns an IP address from the server once the device is attached by Ethernet port The other option of this system is to manually set a static IP address There are pros and cons of each system The DHCP address is a time specific lease of this IP address This IP address will eventually be recalled and the attached device may
56. tor POF995 Monitor Send To Microsoft OneNote Monitor Standard TEPIP Port Ne Roe Tee amp Panduit TOP43ME Properties AE Stocks Language Barcode Fonts Command Fonts About General Sharing Forts Advanced Securty Printer Settings Panduit TDP43ME Print to the following port s Documents will print to the first free checked port Description Printer Serial Port Print to File Virtual printer port fo Panduit TOP43M Virtual printer port fo Panduit TOP43ME Standard TCPVIP Port Godes EZ 1300 Plus Standard TCP IP Port Local Port Send To OneNote 2007 i Enable bidirectional support C Enable printer pooling Step 3 J amp Panduit TDP43ME Properties KAEA Stocks Language Barcode Fonts Command Fonts bout General lt i _ ea Panduit TOP4SME Comment Miodet Panduit TOP43ME Features Color Mo Paper available Double sided Mo User defined Staple Unknown Speed Unknown Maximum resolution 300 dpi Print Test Page TDP43ME PA26305A01_05 Page 40 of 59 Click CLOSE New port should be checked Click APPLY and then click CLOSE or OK The Ethernet port is now active and set as the printer s port To test the connection click on the GENERAL tab on the top two rows Click on the PRINT TEST PAGE button to print to this printer It should print Your printer is now set to Ethernet Port printing Close all windows and disconnect t
57. uct CD eee 20 If The Printer Is To Be Installed On A Parallel Or Serial Port ccccccsseeeseeeeeeeees 23 lf The Printer Is To Be Installed On An Ethernet Port ccccccceccceeeseeeseeeseeeseeenes 26 Installing An Ethernet Port For The TDP43ME Printer WIN7 ccceeeeeeeeeeeeeeees 27 Installing An Ethernet Port For The TDP43ME Printer XP cecceeeeeeeeeeeeeeeeeeees 41 3 CONTROL PANEL 5S 1 OS ny BD US em Re ee ne ee ne ee EN 53 S2 FEED K 1 Re en ee ee ee ee ee 54 ig m al Boo ee ee eee ee ee eee A E eee ee ee eee ere Y 54 3 4 Direct Thermal Thermal Transfer Mode SWItch cccceccecseeeeeeeeeseeeeeeeeeeeeeeseeeeess 55 SOs PAULO SCTISING aniran eaa a A 55 2O DUME MOOG E eena ee One er Anon One en AO or en nr en 55 3 7 S6C INOUGM SENS Or ON OFF ass cats eo souk fone Sap soviet eld ag ce widoues ele fapse a houneald eehce cause 56 SHO Eror IWISSSAD CS uandaa n a a 2a de E a 57 4 MAINTENANCE AND ADJUSTMENT cc cceceeeeeeeeeesensensenseaseasenseneeas 4 1 Thermal Print Head Cleaning cccccecccsscccseeceuceceuceceeeceucecuecsaeecsueesseesaueeseuseneeesaes 58 d2 VROUDICSIOOUING x3cceccetlaierretieceean ease aan 59 PANDUIT TDP43ME lil 1 Printer 1 1 Printer Accessories After unpacking please check the accessories that come with the package and store appropriately TDP43ME printer Easy Mark CD Labeling Software
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