Quick reference guide
Contents
1. Name press a e e Managing personal greetings gt To manage a Standard system greeting press 4j 3 a a gt To manage an Away from phone Personal greeting press a p p gt To manage a Busy greeting press 4 3 1 2 2 AVAYA Avaya Aura Messaging Quick Reference UofR Version Nov 30th 2010 Sept 2010 AVAYA AURA MESSAGING gt Call 4800 585 4800 off campus gt Enter your password MAIN MENU fa Review Messages Send Messages 4 User Preferences Restart E REVIEW MESSAGES w Unread messages Read messages Saved messages ADDRESS after recording a message gt Enter a mailbox number gt Spell a name or distribution list gt Say aname or distribution list USER PREFERENCES EH Features Administrative options Greetings POWER KEYS use anywhere Skip Enter cal Help Cancel PLAYBACK CONTROL KEYS while listening to messages EN Rewind EE ER Rewind to start Pause Resume Forward Forward to end Slower play back speed Slowest play back speed Faster play back speed 6 Fastest play back speed CONFIRM Hear delivery options Add more recipients Send FEATURES Notify Me on off Reach Me on off ADMINISTRATIVE OPTIONS ay Password Date and time playback on off GREETINGS E Personal greeting Extended absence Name Replay Message details Delete Reply Call sender Save DELIVERY OPTIONS Private Important Futur2. UNIVERSITY OF REGINA renee F t Gi jhe INFORMATION SERVICES for New Users of Avaya Voice Messaging Initializing Your Mailbox You should have received information on what your mailbox is same as last 4 digits on your phone as well as your temporary voicemail password Please initialize your mailbox so that callers receive your personalized greeting instead of a confusing default message about an uninitialized mailbox To initialize your mailbox please follow the steps below dial 4800 or 585 4800 if you are off campus if you aren t at your personal phone press then or if calling in from an outside line enter just Enter your temporary voice messaging password and then press the pound key Follow the prompts to change your password Follow the prompts to record your name Follow the prompts to record your personal greeting When you finish your mailbox is initialized Using Your MailBox You will find a quick reference guide to using the voicemail system on the next two pages Note the UofR does not use Microsoft Outlook so any references to outlook in the quick guides or user manual do not apply A more detailed Voicemail User s Guide can be found at http www uregina ca compserv phone voicemail UsingAvayaAuraMessaging pdf Chapter 3 does not apply to UofR Conversion from Octel Messaging For users used to the old Octel messaging system please take note of the following significant d
3. ding a new message gt From the Main Menu press Record message when finished press gt To address message say or enter recipient gt To send press Message addressing options gt Say the name of a recipient or distribution list gt Enter a mailbox number or a personal list number gt To spell the name of a recipient or distribution list press Hints and tips gt To get help while using your mailbox press To cancel a command or back up one menu press To bypass a greeting or interrupt a prompt press To delete a message press 2i Bi To save a message press ai Ei FOR MORE INFORMATION For online help go to http support avaya com Libraries Msg 60 user en US ie wi et WwW eee ed ee ae ON He i ie ie l VOICE MESSAGING BY OUTLOOK The UofR does not use Microsoft Outlook This section and any other references to Outlook in the manuals are not applicable USER PREFERENCES For User Preferences go to https voicemail uregina ca user Managing features To enable disable Notify Me press aj i a To enable disable Reach Me press a e Managing administrative options To change your password press m g gt To turn the Date and time playback on off press a 2 a Managing greetings gt To manage a Personal greeting press a e e gt To manage an Extended absence greeting press Ga e To manage a
4. e delivery B off oy fofofajul El Es PERSONAL GREETING EH Standard system greeting EJ Away from phone Busy greeting Forward with introduction AVAYA REVIEW MESSAGES Forward without introductions Forward remove previous introductions SEND MESSAGE Send 2010 Avaya Inc Allrights reserved
5. ifferences in basic usage Passwords must be 6 characters long and cannot contain repeated digits 1111 for example a sequence of digits 1234 or your mailbox The date and time is announced at the start of each message by default To change this go to the users preference page at https voicemail uregina ca user and login to your voicemail box and select the My Phone menu on the left and uncheck the Announce date and time for each message option You can still press 5 at the end of the message to get date time information Messages are kept for a maximum of 45 days Please put an extended absence greeting on for long absences VOICE MESSAGING BY PHONE Reviewing messages gt To review unread messages press To review read messages press To review saved messages press Playback controls To hear message details press Togo back to the beginning of a message press a To advance tothe end of a message press 2 To skip to the next message press Replying to a message Reply to a message while reviewing or at the end of a message press Record reply when finished press gt To send press Calling the sender Call the sender while reviewing or at the end of a message press 8 Forwarding a message Forward a message at the end of message press gt Record introduction when finished press To address message say or enter recipient To send press Sen
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