Use and Care Manual
Contents
1. Whatis Alkaline Freeride Eed Eden 3 What ts Side Flow reverse osmosis C6ChnOloey 7 25 3s 033c sseasussuynusscnsnssgnineussiateastoonnesdcntsasssniancnusentbnes 4 What ts DL HIter E 4 What is UV filter EE 4 What ERR 4 Maximum distance from tank to faucet casssescaicieneecdccntene ceasscaxsdanswecncsedeaeedeeaceen meaxtatcveediaeescateacreenes 4 Section 2 Troubleshooting EE 5 Leaking around filter housing O ring too small or not in place 5 Ee E E 5 High TDS level in RO Eege Eed 5 Tast s cud Odors in Pr d ct Eege 6 Faucet Leaks Ke eani e E R E A 6 What is an ASOV and what does it do sssenseonesnsessesseessssssessesssessteeseesesessesssteseesseesstessteseeeseesseee 6 Cloudy ice cubes or milky colored water ssseseeseeeeesessesressesersestrsstssesstnentrsesrerrestesseerenstnresrenese 6 V lamp compatibility faci scanscans ion cedaned xacatesasssas vesirbsionatantaiesnssataasasuey Aaaa NE NERAL nS 6 Sudden drop in RO water production There are a few potential factors causing the problem 6 Will th water out of UV filter e 7 How do you compare your tankless RO system RCSST to GE Merlin 700GPD system 7 www 123Filter com 678 261 7611 M F 9 5 EST sales iSpringFilter com Page 1 Section 1 Knowledge Base What Is Reverse Osmosis Reverse osmosis also known as hyper filtration is a membrane filtration process that separates undesirable materials from water by using pressure to force the water molecules t2. their water What is a TDS meter A TDS meter is a Handheld Total Dissolved Solids Tester Total Dissolved Solids are the total weight of all solids that are dissolved in a given volume of water expressed in units of mg per unit volume of water mg L also referred to as parts per million PPM With a TDS meter you can easily compare the quality of RO water with your original source water Maximum distance from tank to faucet A maximum distance from tank to faucet of 15 feet is possible The system will produce a faster flow at the faucet with the shortest tubing run from tank to faucet www 123Filter com 678 261 7611 M F 9 5 EST sales iSpringFilter com Page A Section 2 Troubleshooting Guide Leaking around filter housing O ring too small or not in place First of all please check if all filter cartridges are sitting upright inside the canister Then check if O ring is properly in place The o rings may be a little too small please stretch it out and put it back inside the groove You may over stretch a little so when it is back to the canister it will shrink and fit just right Then insert the cartridge to the top cap screw the canister all the way up MAKE SURE O RINGS are staying in place during this process Then use a wrench to tighten no need to over tighten it Little water out of faucet tank is heavy and appears full of water but the stream turns very weak after a few seconds If there is no change in the suppl
3. to the unit whenever there is sufficient pressure on the pure water side of your system ASOV is a must It saves water extends filter life and improves the performance of your unit As the storage tank fills the pressure inside increases when the pressure equals 1 2 to 2 3 your feed water pressure the water to the system is shut off No waste Since you subtract the storage pressure from the operating pressure the storage pressure needs be limited Cloudy ice cubes or milky colored water Bad membrane Use TDS Meter to check membrane Replace membrane and sanitize when below 75 rejection Water supply High oxygen content Tiny frozen bubbles System is still new This is normal and should clear up in two weeks UV lamp compatibility We have upgraded the UV lamp to a higher quality brand Philips with 2 pins at each end since last November 2011 If your system was purchased before Nov 2011 a new UV transformer and a UV wire are required The transformer is available for sale at 123filter com under model UVT11 However for old customers we will offer 15 discount for the new transformer and no charge on the wire Please go to 123filter com and type in UVB11 and UVT11 then remark about the 15 discount and the free wire After installation the water out of the RO faucet is only a trickle Is this normal Reverse osmosis is a very slow process Water flow is only continual drop if bypassing the tank With the pre pressured tank the wa
4. arium 90 98 Phosphate 99 Bicarbonate 95 96 Polyphosphate 98 99 Boron 50 70 Potassium 92 97 Bromide 93 96 Proteins 90 Cadmium 96 98 Protozoa 99 Calcium 96 98 Pyrogen 99 Chloride 94 95 Radioactivity 95 98 Chromate 90 98 Radium 97 Chromium 96 98 Sediment 99 Copper 97 99 Selenium 97 Cryptosporidium 99 Silica 85 90 Cyanide 90 95 Silicate 95 97 Detergents 97 Silver 95 97 Ferro cyanide 98 99 Sodium 92 98 www 123Filter com 678 261 7611 M F 9 5 EST sales iSpringFilter com Page 2 Fluoride 94 96 Strontium 90 95 Giardia 99 Sulfur Sulfate 97 98 Hardness 93 97 Sulphite 96 98 Herbicides 97 TDS 95 99 Hydrocarbons 90 THMs 90 Insecticides 97 Trichlorethylene 90 Iron 98 99 Virus 99 Lead 96 98 Zinc 98 99 Magnesium 96 98 Note You may or may not have these contaminants in your water The percentage rejection rate is for reference only Percentages may vary since water chemistry varies in each water supply Does Reverse Osmosis remove pharmaceuticals from water Yes the 5 stage RO with carbon pre filters can remove most of pharmaceuticals from water An activated carbon filter gives these contaminants a charge so they are absorbed and removed Will a reverse osmosis water system taste as good as the water pay 5 00 a bottle for Yes Sometimes better depending how well the bottled water company is maintaining their purification equipment Reverse Osmosis is the same process used by most ma
5. hrough a semi permeable membrane This process is called reverse osmosis because the pressure forces the water to flow in the reverse direction from the concentrated solution to the dilute solution to the flow direction from the dilute to the concentrated in the process of natural osmosis Reverse osmosis is used to purify water and remove salts and other impurities in order to improve the color taste odor and or properties of your water R O filtration can remove up to 99 of most contaminants including arsenic nitrates radium chromium fluoride and dissolved solids such as sodium calcium iron magnesium copper etc How Effective Is Reverse Osmosis Filtration Reverse osmosis filtration is by far the most effective and economic method of water filtration It filters water by squeezing water through a semi permeable membrane which is rated at 0 0001 micron equal to 0 00000004 inch This is the same technology used to make boitled drinking water It is also the most used technology for desalinating seawater making it into drinking water What are the specific contaminants that a reverse osmosis system removes iSpring Reverse Osmosis filtration systems reject a wide variety of impurities Here is a partial list Item Rejection Rate Item Rejection Rate Aluminum 97 98 Manganese 96 98 Amoebic Cysts 99 Mercury 96 98 Ammonium 85 95 Nickel 97 99 Arsenic 94 96 Nitrate 93 96 Asbestos 99 PCBs 97 Bacteria 99 Pesticides 90 B
6. iSpring Reverse Osmosis Water Filter Systems COMMERCIAL REVERSE OSMOSIS SYSTEM USER MANUAL ver201s 10 i r Pump Non Return Valve a bw SZ Ist Cartridge 2nd Cartridge 3rd Cartridge ee o Pressure pz hn is Di Se m D an n H UR 3 8 Ball RS Val J H Beie e Pure Water Tapping Water m TE l STE 3 way Inlet Water Low Pressure Switch d II SAS il Goose Neck Faucet Intel Water Solenoid Valve fim SS a SS RO Membrane il Post Carbon PBC 1 Ka Flow Restrictor High Pressure Switch gi H LIP r Wastewater Discharge KS 3 zj PE aa Flush Valve Copyright 2005 2015 ISPRING WATER SYSTEMS LLC All rights reserved Thank you for choosing the iSpring Reverse Osmosis Water Filtration System It was built from quality components and has earned WQA GOLD SEAL certification against NSF ANSI STANDARD 58 for performance and material safety Please check the attached iSpring RO Systems WOQA Gold Seal Certification for details TABLE OF CONTENT Section E 2 What Is Reverse EE 2 How Effective Is Reverse Osmosis Piltratioi ici ccacetsniss2snavess teaswnnangetasayssagieatvousocuiacstastcaseionmansniee 2 What are the specific contaminants that a reverse osmosis system removes sseseeesreereeerreeee 2 Does Reverse Osmosis remove pharmaceuticals from water 3 I have heard that reverse osmosis wastes a lot Of water csiccsewssisesersensscesocesutsencnsnnsonscedenssvsosteanenoy 3
7. jor bottled water companies Even some companies that use spring water still use Reverse Osmosis to insure purity have heard that reverse osmosis wastes a lot of water It wastes a little but not a lot On the average these systems will use less than 2 of your home s total water consumption In addition all Our Reverse Osmosis Systems use automatic shut off valves The drain will stop when the tank is full The ratio of drain water to RO water is 2 1 for all of our RO systems For a regular residential household the waste water per day is about 3 more flushes of toilet which is not too bad What is Alkaline Filter The Alkaline filter changes the acidic RO water into a perfect Natural Alkali Calcium lonized Water The Alkaline filter simply gives back minerals such as ionized calcium magnesium sodium potassium ion which were taken away while purifying the water e Produces perfectly ph balanced alkaline water helps minimize the fluctuations of your body s pH e Turn acidic drinking water into alkali calcium ion water e This natural calcium magnesium sodium potassium ions can be absorbed 100 by the body e tis easily absorbed in the body because it has structurally smaller molecules which help the body take in more water and replenish quickly lost water e Makes the water cleaner and healthier e This filter improves the qualities of clean water by adding necessary for proper human development and health minerals such as Ca
8. lcium Magnesium Sodium Potassium and others readily found in many natural mineral waters e Mainly installed with RO systems to complement their absolute filtration qualities www 123Filter com 678 261 7611 M F 9 5 EST sales iSpringFilter com Page 3 What is Side Flow reverse osmosis technology A patented technology that utilizes a specific membrane structure which can reduce back pressure increase the effectiveness of membrane hence increases the clean water output and reduce waste ratio to 1 1 What is DI filter DI stands for deionization De mineralize filter takes the full size RO to a higher level of filtration It is an excellent inline filter especially those who live in areas with exceptionally high levels of TOTAL DISSOLVED SOLIDS TDS in their tap water The post deionizer takes the small percentage of contaminants that the membrane could not remove and filters this to greater than 99 99 pure It will give you close to 0 ppm TDS Conductivity attainable less than 0 1uS cm or resistively of close to 18 meg ohm What is UV filter Our UV filter comes with 11W UV sterilization lamp in a stainless still housing UV kills 99 of virus and bacteria The UV light of wavelengths between 250 and 270 nanometers UV C or UVC band is extremely effective in killing many species of bacteria mold spores viruses and other microorganisms UV filter is recommended for customers who uses well water rain water or has bacteria concern on
9. ly one prefilter either sediment or carbon two membranes and 1 post filter Therefore the GE Merlin is for use in light commercial applications where a separate pre filter system or backwashing carbon filter system will be utilized Also our tankless RO system utilizes patented Side Flow technology which waste ratio is less than 1 as compared to the 3 1 in other systems saves up to 2 3 of water How to reach us Local International 678 261 7611 Monday Friday 9AM 5PM EST Fax 678 530 1070 Office Hours Monday Friday 9 00 a m 5 p m EST Technical Support Hours Monday Friday 9 00 a m 5 00 p m EST Mailing Address iSpring Water Systems 3020 Trotters Pkwy Alpharetta GA 30004 USA www 123Filter com 678 261 7611 M F 9 5 EST sales iSpringFilter com Page 7 Filter iSpring Water Systems LLC since 2005 Water s good 3020 Trotters Parkway Alpharetta GA 30004 For questions or comments please visit us at 123Filter com For technical support please contact us at sales iSpringFilter com 678 261 7611 www 123Filter com 678 261 7611 M F 9 5 EST sales iSpringFilter com Page 8
10. ter out of the faucet will be about 7 10PSI tank s pressure which is pretty strong flow It takes about 2 3 hours to get the tank filled up then the system will shut off automatically and drain stops running Sudden drop in RO water production There are a few potential factors causing the problem e Feed water valve is plugged or closed e Sediment Carbon prefilter or Carbon Post Filter is clogged e Low incoming water pressure www 123Filter com 678 261 7611 M F 9 5 EST sales iSpringFilter com Page 6 Reverse Osmosis Membrane is fouled Air pressure in holding tank is incorrect Air Bladder in Holding Tank is ruptured Holding Tank valve is closed No water to drain Drain Flow Restrictor is clogged Check Valve on RO Membrane Housing is stuck The Automatic Shut Off Valve is Malfunctioning Will the water out of UV filter be hot Traditional the water coming out of the UV filter is a bit hot up to 117F for the first few seconds However iSpring UV filter features Smart Flow Sensor valve that automatically turns on and off UV by water flow simultaneously controlled by drinking faucet The UV stays off until drinking faucet is turn on So no more hot water out of UV filter How do you compare your tankless RO system RCS5T to GE Merlin 700GPD system Our RO system is a complete 5 stage filtration system with 3 pre filters Sediment GAC and CTO Side Flow membranes and post filter while the GE Merlin 700GPD has on
11. y water pressure the problem is very likely from the tank It could be due to low tank pressure or broken bladder Perform the following steps first e Shut off main water supply e Geta bucket under the tank and remove tank by disconnecting the ball valve e Dump the water from the tank by turning it upside down through the top stem You may add air from the front valve to help emptying the water e Use a gauge at the front air valve to check tank pressure It should be within 7 10 PSI If too low you can use a bicycle pump to add more pressure to the tank e Re connect tank to the system and turn on the water supply Continuous drain All RO systems create drain water The drain water should run only when the system is making water The ratio of drain water to RO water is about 0 8 3 1 for our RO systems Pumped Side Flow systems have lower ratio For a regular residential household the waste water per day is about 3 more flushes of toilet which is not too bad The drain should stop after the tank is full Allow 3 hours for the tank to fill up If the drain is still running the problem might be caused by the following reasons Faulty automatic shut off valve ASV the white square valve that connects to 4 tubings Faulty check valve at the pure water outlet of the membrane housing Faulty flow restrictor the small tube that marks flow 300 and connects to the drain line Low tank pressure High TDS level in RO water The RO s
12. ystem should produce a TDS rejection rate of about 85 95 Check the following first e Whatis tap water TDS reading Is there a sudden increase in tap water TDS level e Has the RO membrane been installed It is packed in a vacuum plastic bag and in blue color located in the accessory box e Possibility of reverse drain line and pure water line Compare your tubing connection to the diagram on the manual and check www 123Filter com 678 261 7611 M F 9 5 EST sales iSpringFilter com Page 5 Tastes and Odors in Product Water Possible Cause Solution Carbon Post Filter is exhausted Replace Filter There is foreign matter in Holding Clean flush and sanitize the Holding Tank Tank Replace filters Product water and Drain water lines Correct plumbing are reversed Dissolved gases in feed water Pre treat feed water to remove gasses Increase in Product Water TDS See High TDS in Product Water Section Faucet Leaks or Drips Possible Cause Solution Water leaks from faucet spout Adjust faucet by turning the tee bar located under the handle to provide a small amount of free play in the handle when shut off Should this not work repair or replace the faucet Leaks from beneath the handle Repair or replace the faucet What is an ASOV and what does it do ASOV is automatic shut off valve This valve allows your system to turn off the water supply using pressure from the pure water side of the system It will turn off the water supply
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