Consumer Portal User Guide
Contents
1. Hots Se Point ay Bly To adjust your settings change values as required and then click Apply Click Cancel to undo changes Note Although any changes you make to device settings take effect immediately the portal reflects changes made at the device only once per minute 8 1 Mode The settings for the thermostat mode depend on the type of heating or cooling equipment that is used in your home Off Heating and cooling systems are off The fan may still run for home ventilation The Up A or Down buttons are inactive for the Thermostat home screen for example you cannot adjust the target temperature Auto Available only if you have both heating and cooling equipment The thermostat automatically selects heating or cooling to bring the indoor home temperature to the target temperatures in the schedule Cool Available only if you have cooling equipment The thermostat controls only the cooling system which runs as needed to bring the home to the target cool temperatures in the schedule Heat Available only if you have heating equipment The thermostat controls only the heating system which runs as needed to bring the home to the target heat temperatures in the schedule AW001121 A 16 ENERGATE Emerg Available only for heat pumps with auxiliary heat The thermostat controls only the emergency auxiliary heat which locks out the heat pump s compressor Use this setting when you want to use2. ENER GAT Table of Contents Table of Contents 1 Introduction 2 System Requirements 3 Login 3 1 Forgot Password 3 2 Change Your Password 4 Add Appliance 5 Home Tabs 5 1 Consumption Console 5 2 Graphs nn 5 2 1 Electricity Usage Graph 5 2 2 Electricity Comparison Speed Dial 5 23 Electricity Breakdown 6 Appliances Tab 6 1 Thermostat Console 62 Load Switch Console if applicable 63 Plug In Load Manager Console if applicable 7 Weather information 8 Thermostat Settings 8 1 Mode 82 Fan 83 Conservation 8 4 Energy Event 8 5 Current Tab 86 Vacation Tab Foundation Only 9 Load Switch Settings AW001121 A 1 ENERGAT 10 Plug in Load Manager Settings 11 Message Information 12 Schedule Options 12 1 Saving and Discarding Changes 12 2 Select a Schedule Type 123 Add Edit and Delete Setpoints 12 4 Default Schedule 13 Graphs 13 1 Temperature Setpoint Graph 27 13 2 HVAC Usage Graph 13 3 Electricity Usage Graph 13 4 Electricity Comparison Speed Dial Premium only 29 14 Offline Indicator 30 14 1 Home Gateway ZIP Connect 30 14 2 Home Gateway Wi Fi Module with Foundation Smart Thermostat 31 15 Preferences tab 32 15 1 Change the Temperature Scale and Time
3. have only one Heat and one Cool target temperature For example to use a different heat temperature for Wake on the weekend name an unused setpoint WakeWeekend configure it to use the desired target temperature and then add it to weekend days To edit the name of the setpoint in the table click the name and edit it as required To remove a setpoint from a day in the time ruler click the X icon beside its name 12 4 Default Schedule For Foundation to return to the default schedule use the Schedule Settings option in the Thermostat main menu For more information see Foundation Smart Thermostat amp Home Energy Gateway User Guide For Pioneer Smart Thermostat use the User Configuration Reset option under the Setup Reset menu to return to the factory default schedule For more information see Pioneer Smart Thermostat Operating and Installation Manual AW001121 A 26 ENERGATE 13 Graphs 13 1 Temperature Setpoint Graph The Temperature graph displays the following temperatures over the specified period of time Heat setpoint in red The heating target temperature as set by a schedule a hold a manual adjustment or a utility event Cool setpoint in blue The cooling target temperature as set by a schedule a hold a manual adjustment or a utility event Indoor temperature black line Indoor temperature provided by an appliance Outdoor temperature green line Outdoor temperature
4. provided by an optional outdoor sensor To view detailed information for a specific time hover over the appropriate location on the graph Details are displayed in a pop up window The initial view displays temperatures for the past month Click Previous and Next to navigate to a different range of months To zoom to a selected area of the graph click and hold at the start time and then drag to the end time e Click Reset Zoom to return to the default view A gap in the graph indicates a time period when the Consumer Portal server was unable to communicate with the appliance that provides the information For example a period AW001121 A 27 ENERGAT when Internet service was not available or the home gateway was offline Home gateway refers to either a ZIP Connect or Foundation Smart Thermostat which uses a Wi Fi module Note The graph is updated when it is initially displayed and when you zoom in or out 13 2 HVAC Usage Graph H It The HVAC Usage Graph displays the amount of energy used by HVAC equipment in your home The bars display the amount of time the equipment was active during a specific time period as a percentage For example it can display the amount of time the furnace was active during the month If your equipment has multiple stages the portal displays the number of stages that were in use at a specific time Multi stage equipment adjusts its output in stages to meet heating and c
5. when selected Using the Appliances tab Consumption red bars Average Consumption red line To view detailed information for a specific time period point to the appropriate location on the graph Details are displayed in a pop up window The initial display is the monthly usage for the past year in watt hours Wh Clicking on the bar for a month will display the daily consumption for that month The following image shows the daily usage graph after clicking the bar for a month saai Click Previous and Next to navigate to a different range of months Click the bar for a day to see the hourly usage for that day Click an hour to display minute by minute electricity usage in watts W Instantaneous demand is the actual electricity consumed at that time not an AW001121 A 8 ENERGATE average Per minute usage data is only available for the current and previous month e Click Reset Zoom to return to the default view 5 2 2 Electricity Comparison Speed Dial The Electricity Comparison speed dial compares your current usage to your past consumption behavior There are three display modes for the Electricity Comparison Speed Dial Current Displays your current electricity consumption compared to yesterday s Consumption Your current consumption is displayed in the center of the dial Daily Displays your electricity consumption for the past 24 hours compared to the last 7 days Your t
6. A ENERGATE 3 Login You log in to the Consumer Portal using a URL Internet address user name and password supplied by your electric utility 1 In a web browser enter the URL provided by your electric utility 2 Enter your User Name and Password and then click Login When logging into the Consumer Portal for the first time you will be presented with an End User License Agreement In order to access the Consumer Portal you must Accept the agreement If you Decline the agreement you will be logged out Ifyou enter the incorrect credentials 5 times in a row the user account is deactivated If you no longer remember your password click Forgot Password before your account Is deactivated If you need to reactivate your account please call or email your Technical Support specialist 3 1 Forgot Password Ifyou forget your password click Forgot Password Ifyour email address is available to the Consumer Portal the portal sends you a message that allows you to reset your password If no email address is available contact Technical Support contact information is displayed to reset your password 3 2 Change Your Password To change the password you use to log in to the Consumer Portal login using the existing password and then in the top right corner of the Consumer Portal click Change Password AW001121 A 4 ENERGAT 4 Add Appliance Ifyou have recently had a device installed in your home and have access to the Cons
7. Format 32 15 2 Change Your Password 16 Information 16 1 View Privacy Policy 16 2 View Frequently Asked Questions 16 3 View Technical Support Contact Information 33 16 4 View and Download User Manuals 16 5 Consumer Portal Version Number Legal Declarations Warranty AW001121 A ENERGATE 1 Introduction The Energate Consumer Portal is a web based application that allows you remote access to the Energate equipment in your home View and change your home s temperature View your home electricity usage Add a new device to your home View the current weather forecast View messages and energy events from your electricity utility If your web portal account has access to premium content the portal will also allow you to change your thermostat schedule and view information about your home s HVAC usage and temperature history 2 System Requirements Energate Consumer Portal functionality has been verified on the following browsers using Windows 7 However it may also work properly with other browsers and operating systems Desktop Browsers Microsoft internet Explorer 10 0 Google Chrome latest version Mozilla Firefox latest version Apple Safari 5 1 7 Mobile Browsers Operating System Apple Safari Phone Apple 105 6 0 Android WebKit Browser Android 4 0 BlackBerry WebKit Browser BlackBerry 7 1 OS AW001121
8. Graph Premium only View graphs of energy usage over time See 5 2 1 kx Electricity Usage Graph and 5 2 2 _ Electricity Comparison Speed Dial 6 3 Plug In Load Manager Console if applicable The Plug in Load Manager options that are available depend on whether your utility provides its customers with premium content Te is at A om ey T Weather View the current weather forecast for your area See 7 Weather Information Misc Settings that turn the equipment on or off and display the power measurement for receptacle 1 See 10 Plug In Load Manager Settings Message View message and utility event information Your provider typically uses events to inform you about higher energy prices or to reduce the load on the electricity grid See 11 Message information Graph Premium only View graphs of energy usage over time See 5 2 1 bg Electricity Usage Graph and 5 2 2 Electricity Comparison Speed Dial AW001121 A 14 7 Weather Information Weather for KLV 7P2 Currant Outdoor Temperature 149 Forecast Today Min 190 Max a10 Tomorrow Min 100 Max 140 The weather forecast is displayed in your selected temperature unit C F and provided by a weather service based on your ZIP or Postal Code To change the temperature scale that the Consumer Portal uses see 15 1 Change the Temperature Scale and Time Format AW001121 A 15 ENERGAT Moo Oo a a B es cre snowy ers MN O opt opr our
9. R UNDER ANY STATUTE OR ON ANY OTHER BASIS FOR SPECIAL INCIDENTAL INDIRECT UNITIVE MULTIPLE OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH OR ARISING FROM THIS DOCUMENT INCLUDING BUT NOT LIMITED TO THE USE THEREOF Trademarks Energate is a registered trademark CCDR Consumer Connected Demand Response and Consumer Connected Demand Response Consumer Portal are trademarks of Energate or its subsidiaries in the U S and or certain other countries All other trademarks are the sole property of their respective owners December 2014 AW001121 A 34 ENERGAT Warranty LIMITED WARRANTY OF ENERGATE INC Energate Inc Warrants that this product will be free from defects in material and workmanship for a period of one 1 year from the date of the original purchase of this product from Energate Inc the Warranty Period THIS WARRANTY DOES NOT INCLUDE DAMAGE TO THE PRODUCT RESULTING FROM ACCIDENT OR MISUSE ENERGATE INC DISCLAIMS ALL WARRANTIES AND CONDITIONS EXPRESS OR IMPLIED AS TO THIS PRODUCT S MERCHANTABILITY PRODUCTIVENESS OR FITNESS FOR ANY PARTICULAR PURPOSE INCLUDING ANY AND ALL WARRANTIES ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE If this product becomes defective during the Warranty Period Energate Inc shall have the option in its sole discretion to either repair the product or replace the product This warranty shall be solely for the benefit of the party that purcha
10. VAC usage and electricity usage Foundation only See 13 1 Temperature Setpoint Graph 13 2 HVAC Usage Graph and 5 2 1 Electricity Usage Graph 6 2 Load Switch Console if applicable The equipment graphic and label for the control settings button that the portal displays is determined by the type of equipment the load switch controls The load switch options that are available depend on whether your utility provides its customers with premium content gt D yy earner poowumo Nesage crapn i Control settings Name depends on the type of equipment The second icon from the left represents one of the following types of equipment HVAC compressor furnace A C and strip baseboard heaters Simple miscellaneous Residential On Off loads Water heater Pool pump spa jacuzzi Lighting Electric vehicle AC measurement monitors power consumption only T Weather View the current weather forecast for your area See 7 Weather Information AW001121 A 13 ENERGAT Control settings Settings that turn the equipment on or off and configure its participation in energy events The label for the settings is determined by the type of equipment See 9 Load Switch Settings Message View message and utility event information Your provider typically 2 uses events to inform you about higher energy prices or to reduce the load on the electricity grid See 11 Message Information
11. and your internet router Try the following tasks to restore communication between the utility website and your device Power cycle the Foundation by removing it from the backplate for 10 seconds and then re attaching it Confirm that your router is powered up and is working properly for example that you can use it to access the Internet via a computer The signal bars in the top right corner of the Foundation should show a W for Wi Fi or D for dual if it is properly connected to the internet If it shows an X or Z please contact Technical Support AW001121 A 3 ENERGATE 15 Preferences tab 15 1 Change the Temperature Scale and Time Format Click Preferences and then select the temperature scale and time format you want the Consumer Portal to use 15 2 Change Your Password To change the password you use to log in to the Consumer Portal in the top right corner of the application web page click Change Password AW001121 A 32 ENERGAT 16 Information 16 1 View Privacy Policy To view the private policy that governs your use of the Consumer Portal at the bottom of the application web page click Privacy The Privacy Policy is provided as a PDF portable document format file 16 2 View Frequently Asked Questions To view answers to questions that customers often ask about operating the portal or their Energate equipment at the bottom of the application web page click FAQ FAQ information is provid
12. e from the following options Weekdays Weekend Create or modify a set of start times and target temperatures that are used on weekdays and another set that are used on weekend days Weekdays Sat Sun Create or modify a set of start times and target temperatures that are used on weekdays a set that are used on Saturdays and another set that are used on Sundays 7 Day Create or modify a set of start times and target temperatures for each day of the week No Schedule not available for all appliances Operates the appliance with a fixed temperature without a schedule When the schedule is turned off the heat and cool target temperatures that you select apply to all days and times A When you select No Schedule the portal deletes the current schedule 12 3 Add Edit and Delete Setpoints You manage your setpoints using the table of setpoint names and target temperatures and the table ruler for each day To add a setpoint to a day click on the setpoint name in the table to select it and then click the time ruler for the day You can add up to six start times to each day To adjust the start time click the setpoint name next to the time ruler The time settings for the setpoint are displayed a C AW001121 A 25 ENERGATE To change the Heat or Cool target temperatures in the table click the temperature value and edit it as needed Each setpoint can
13. ed as a PDF portable document format file 16 3 View Technical Support Contact Information To view contact information for Technical Support at the bottom of the application web page click Support 16 4 View and Download User Manuals To view a list of Energate user manuals at the bottom of the application web page click User Manuals Click the name of the user manual to open it as a PDF portable document format file in your web browser You can save a copy of any of the manuals using the Adobe Reader options Many browsers display Adobe options when you move your mouse to the bottom right corner of the web page 16 5 Consumer Portal Version Number The version number of the Consumer Portal is provided at the bottom right of the application web page beginning with the letters CP For example CP 3 0 0 100 AW001121 A 33 ENERGAT Legal Declarations 2014 Energate Inc All Rights Reserved Highcharts JS 2012 Highsoft Solutions AS Used with permission Consumer Portal Guide for CCDR v3 0 0 100 Information in this document is subject to change without notice Energate assumes no responsibility for any errors that may appear in this document ENERGATE INC DISCLAIMS ALL WARRANTIES WITH RESPECT TO THIS DOCUMENT EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO THOSE OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT SHALL ENERGATE DEVICE BE LIABLE WHETHER IN CONTRACT TORT WARRANTY O
14. enti M oot out Yesterday Hamam 120 Opt In Opt out User Control Turns the power to the equipment on or off Energy Event Permanent Choose whether the equipment is affected by all voluntary energy events or ignores all events Energy Event Temporary Choose whether the equipment is affected by the current energy event or ignores it Apply Save any changes made to you device settings Cancel Cancels any changes you made to the device settings If your load switch has power measurement the current demand and yesterday s minimum average and maximum demand will be displayed under Consumption Current Instantaneous demand measured at that time in Watts W Yesterday Minimum Minimum amount of power needed for the device yesterday measured in Watts W Yesterday Average The average amount of power needed for the device yesterday measured in Watts W Yesterday Maximum Maximum amount of power needed for the device yesterday measured in Watts W AW001121 A 20 ENERGAT No consumption data will be displayed for the LS 301ZC Note Although any changes you make to device settings take effect immediately the portal reflects changes made at the device only once per minute AW001121 A 2 ENER GAT 10 Plug In Load Manager Settings Consumption User contrat on M The current version of the Consumer Portal can control on off and measure power of devices connected to receptacle 1 top receptacle of t
15. f equipment Loads targeted Whether the event is voluntary or mandatory Criticality Criticality also contains a description that can provide more information about the event For example a number in the description of a voluntary event can indicate the level of the event where 1 is the lowest and 5 the highest This screen displays When the message was sent How long it was scheduled to be displayed The message text AW001121 A ENERGATE 12 Schedule Options You can program a daily or weekly schedule that controls your temperature settings The schedule allows you to choose target temperatures that is the desired temperatures according to both the time of day and day of the week Wane Hest Gost Weshioys tshend Weekdays Stun Lony Cikk on the Hest or lik onthe ata de the Time ruer to change the tme in the A schedule setpoint is made up of a start time and its target heat and cool temperatures You can program up to six setpoints for each day Note When you configure setpoints using Foundation s Schedule Settings option in the Thermostat main menu each day can use two four or no setpoints 12 1 Saving and Discarding Changes To save your changes to the schedule click Accept Click Cancel to undo any changes you have made AW001121 A 24 ENERGAT 12 2 Select a Schedule Type Select a schedule typ
16. fline message on the console most likely your ZIP Connect is offline Try the following tasks to restore communication between the utility website and your device Verify that the ZIP Connect is plugged into the wall power outlet and the green Power light is lit Check the Ethernet cable and ports to ensure that the ZIP Connect and router are properly connected Ensure that the amber light on the ZIP Connects Ethernet jack is illuminated Confirm that your router is powered up and is working properly for example that you can use it to access the Internet via a computer Unplug the ZIP Connect wait for approximately 10 seconds and then plug it back in Confirm that the LINK light is now solid which indicates that a reliable connection to the utility website is established Ensure that both the Power and LINK lights on the front of the ZIP Connect are steadily lit Please note that once the Internet connection is re established it can take several minutes for the ZIP Connect to reconnect with the Internet service provider and for the LINK light to stop flashing and remain steadily lit If your ZIP Connect continues to malfunction contact Technical Support AW001121 A 30 ENERGAT 14 2 Home Gateway Wi Fi Module with Foundation Smart Thermostat If your home uses has a Foundation Smart Thermostat and a Wi Fi module installed and see an offline message on the console most likely there is a connection issue between the Wi Fi module
17. he Plug In Load Manager User Control Turns the power to receptacle 1 on or off The User Control will not be available if the home gateway is a Foundation Smart Thermostat which uses a Wi Fi module Apply Save any changes made to you device settings Cancel Cancels any changes you made to the device settings Current Instantaneous demand measured at that time in Watts W Yesterday Minimum Minimum amount of power needed for the device yesterday measured in Watts W Yesterday Average The average amount of power needed for the device yesterday measured in Watts W Yesterday Maximum Maximum amount of power needed for the device yesterday measured in Watts W Note Although any changes you make to device settings take effect immediately the portal reflects changes made at the device only once per minute AW001121 A 22 11 Message Information ENERGATE To view message and event information click Message The portal displays messages and events in groups of three starting with the most recent item Click an item to view its details Use the arrows below the list to navigate to the next or previous group of items Demand Response Event 4 saan agence san nas ton ce Erfelel Spe Eergercy Uendatory lt gt Message Status This screen displays When the event began How long it was scheduled to be in effect Whether the utility sent the event to specific types o
18. nce Some devices only support one appliance type and the selection is made automatically When adding a load control switch you must set the appliance type to ane of the following options HVAC Pool Pump Water Heater Lighting Electric Vehicle or Miscellaneous Add Device 5 Click Submit once all additional details have been specified Wait a few minutes for the device to connect to the server Note if adding an Energate Smart Thermostat and Home Energy Gateway you must verify that the Wi Fi is configured on the thermostat If configured correctly in the top right corner of the screen there will be signal bars with a letter W Ifyou would like to change the name of the appliance or the appliance type only applicable to load control switch click Edit Device to make changes Ifyou would like to verify that your device is connected to the server click Test Device If the device is connected to the server an Identify message will flash on the thermostat or an LED will flash on your load control switch device If nothing occurs on your device then wait a few minutes for the device to try and connect to your gateway If you have removed the device from your home you can remove it from your account by clicking Delete Device The device will no longer be available to control on the Consumer Portal Note you can only delete devices for which you have added yourself Devices added by a utility or service provider must be deleted b
19. nently by overriding the schedule or the current fixed target temperature o None No hold is in effect The appliance follows a schedule or maintains the fixed target temperature Use this option to cancel the current hold o Temporary Changes the temperature immediately and returns to the schedule at the next scheduled start time If there is no schedule the temporary hold is permanent until you cancel it o Permanent immediately changes the temperature and keeps it as the target temperature until you cancel it AW001121 A 18 ENERGAT o Timed Changes the temperature until a set date and time starting immediately Hold Set Point Select the Heat and Cool target temperatures that you want to use when the hold is active 8 6 Vacation Tab Foundation Only A vacation hold changes the temperature until a date and time that you specify starting either immediately or at some point in the future You can program a vacation hold while another type of hold is active When a vacation hold starts it replaces any existing hold When a vacation hold expires any previous hold takes effect again unless it has expired None No vacation hold is in effect Use this option to cancel a vacation hold Vacation Select the start and end time and Heat and Cool target temperatures that you want to use when the hold is active AW001121 A 19 9 Load Switch Settings consumption vwecconrce NN on Yeserceyiniwm 101w Enocey v
20. nthly learcharger 4 00 Upstairs AC Loan Swen 22 006 Rest of House 50 00 Downstairs AC Loge Sitch 5 0086 office AC 1 00 Retngerstor 3 00 Office Computers 15 008 AW001121 A n ENERGAT 6 Appliances Tab Use the Appliance list to select the equipment that you want to display information and settings for Depending on the equipment installed in your home either the thermostat load switch or Plug in Load Manager console will be displayed spotance Ling Room Temeosiat TE l Fool Pump Load Control Sch Plugin Lo Manager 6 1 Thermostat Console The thermostat options that are available depend on whether your utility provides its customers with premium content Current rate of electricity Sootigstron 0 Y Current target temperature A Wester Thermntat Messa l kk T Weather View the current weather forecast for your area See 7 Weather Information Thermostat Change thermostat settings including operating mode and holds See 8 Thermostat Settings Message View message and utility event information Your provider typically uses events to inform you about higher energy prices or to reduce the load on the electricity grid See 11 Message Information Schedule Premium only View and modify the schedule that your thermostat follows See 12 Schedule Options AW001121 A 12 ENERGAT Graph Premium only View graphs of temperature history H
21. only auxiliary heat When a mode is engaged an icon will be displayed to the left of the indoor temperature A flame is displayed when the heating equipment is engaged and a snowflake is displayed when the cooling equipment is engaged 8 2 Fan On The fan runs continuously even when the thermostat mode is OFF Auto The fan runs only when the heating or cooling systems are on When the fan is set to On or engaged in conjunction with the HVAC equipment a fan icon will be displayed to the right of the indoor temperature 8 3 Conservation A price conservation event is a signal sent from your electricity provider It typically informs you about higher energy prices During a price conservation event your equipment responds to price increases by adjusting the temperature based on your Conservation settings Heating SetPoint 15 2 When a Conservation Event is in progress Conservation will be displayed underneath the indoor temperature During a price conservation event the target temperature can be adjusted by up to 9 F 60 Max Comfort Comfort is the highest priority and price increases are ignored Settings are not affected by a price increase and the target temperature does not change You pay the increased rates to maintain your desired comfort level Comfort Comfort is prioritized over savings There is little or no temperature adjustment when there is a small price increase but higher price increases trigger a greater
22. ooling demands and conserve energy For example if only the first stage of a 3 stage furnace was on the graph displays 33 It displays 67 when the second stage was on and 100 when all 3 stages were on The graph displays the following information depending on the type of equipment Installed in your home Cooling Usage in blue Heating Usage in red Average Cooling Usage blue line Average Heating Usage red line The initial display is the monthly usage for the past year To view usage at a specific time point to the appropriate area on the graph Details are displayed in a pop up window AW001121 A 28 ENERGAT Click Previous and Next to navigate to a different range of months Click the bar for a month to see daily usage for that month Click the bar for a day to see hourly usage for that day Click an hour to zoom to usage for a 6 hour range e Click Reset Zoom to return to the default view 13 3 Electricity Usage Graph See 5 2 1 Electricity Usage Graph for more information 13 4 Electricity Comparison Speed Dial Premium only See 5 2 2 Electricity Comparison Speed Dial for more information AW001121 A 29 ENERGATE 14 Offline Indicator When an appliance is not communicating with the utility website an offline message is displayed on the console esting SetPoint 25 0 bso z ate tera ae 14 1 Home Gateway ZIP Connect If your home uses a ZIP Connect and see an of
23. otal daily consumption is displayed at the center of the dial Monthly Displays your electricity consumption for the last 30 days compared to the last 12 months Your total monthly consumption is displayed at the center of the dial AW001121 A 9 ENERGATE Current Electricity Use Compared to Yesterday sage is below average ni 275 3 98 eurent Coan orem The green portion of the dial indicates the region where your electricity consumption is lower than your average past consumption The yellow portion of the dial indicated the region where your electricity consumption is just above your average consumption The red portion of the speed dial indicates region where your electricity consumption is near your maximum consumption 5 23 Electricity Breakdown Ifyou have a device which reports whole home meter consumption data and a device which can measure consumption for a specific device you can view how much electricity is used by that specific device compared to your whole home There are 3 display modes for the electricity breakdown chart Current Displays an appliance by appliance breakdown of your home s current electricity consumption Daily Displays an appliance by appliance breakdown of your home s average daily electricity consumption AW001121 A 10 ENERGATE Monthly Displays an appliance by appliance breakdown of your home s average monthly electricity consumption Electricity Breakdow1 Mo
24. ses this product directly from Energate Inc or one of Energate s recognized distributors and is not assignable without the express written consent of Energate Inc To obtain warranty service please contact your electricity service provider A return authorization is required on all returns relating to a warranty claim Energate Inc reserves the right to charge the purchaser of this product for the costs of shipping replacement products or parts In the event that any part of this product is replaced by Energate Inc during the Warranty Period any and every warranty that might be applicable to the replacement part s shall expire on the date of the expiry of the Warranty Period ENERGATE INC S ENTIRE AGGREGATE LIABILITY FOR LOSSES AND DAMAGES FOR ANY CAUSE RELATED TO OR ARISING OUT OF THE PURCHASER S PURCHASE AND OR USE OF THE PRODUCT WILL IN NO EVENT EXCEED THE PURCHASE PRICE PAID FOR THE PRODUCT IN NO EVENT WILL ENERGATE INC BE LIABLE FOR A ANY INDIRECT SPECIAL INCIDENTAL CONSEQUENTIAL OR PUNITIVE LOSS OR DAMAGE OR OTHER ECONOMIC LOSS OF ANY KIND IN ANY CASE EVEN IF ADVISED OF OR IF ENERGATE INC COULD REASONABLY FORESEE THE POSSIBILITY THEREOF THE LIMITATIONS EXCLUSIONS AND DISCLAIMERS IN THIS AGREEMENT SHALL APPLY IRRESPECTIVE OF THE NATURE OF THE CAUSE OF ACTION DEMAND OR PROCEEDING INCLUDING BUT NOT LIMITED TO BREACH OF CONTRACT NEGLIGENCE TORT STRICT LIABILITY OR ANY OTHER LEGAL OR EQUITABLE THEORY AW001121 A 35
25. temperature adjustment Balanced Price increases and temperature adjustments are balanced between comfort and savings Savings Savings are prioritized over comfort The temperature adjustments are greater for a higher price increase AW001121 A 17 ENERGAT Max Savings Savings is the highest priority All price increases affect the target temperature A small price increase adjusts the target temperature very quickly towards the maximum offset temperature 8 4 Energy Event An energy event is a signal that your electricity provider sends when it needs to reduce energy consumption It tells your equipment to adjust the target temperature or the amount of time that your heating and cooling equipment runs Heating setPcint 23 5 Energy events can be voluntary or mandatory When an Energy Event is in progress Energy Event will be displayed underneath the indoor temperature You can set your thermostat to opt in or opt out of energy events Permanent Select Opt In to allow a voluntary energy event to adjust the target temperature Select Opt Out to ignore all voluntary energy events Current Event Select Opt In to allow the voluntary energy event that is in progress to adjust the target temperature Ifyou select Opt Out only the current voluntary energy event is ignored You cannot override mandatory energy events 8 5 Current Tab Hold Holds allow you to change the target temperature temporarily or perma
26. umer Portal you can add the device to your account by following these steps Note the device must be registered on the Consumer Portal for you to have access to them 1 Click Add Device next to the list of appliances sri Ne devices avaliable E aaen Tossa 2 Specify the following details about the device i Appliance Name Enter the name of the appliance such as Water Heater ji Gateway Select the gateway device that this appliance will be controlled through If you do not have a gateway already provisioned to your home you will not be able to add a new device ili Device MAC Address Enter the 16 character MAC address of the ZigBee device that this appliance is connected to usually found on the device itself or on its packaging iv Install Code Enter the last 4 digits of the Installation Code for the device usually found on the device itself or its packaging Add Device ar 3 Click Verify once all details have been specified Note if No Device found matching MAC Address search is displayed then the device you have specified is not registered Verify that you have specified the correct 16 character MAC address and last 4 characters of the Install Code AW001121 A 5 ENERGATE 4 If required specify the following details i Whole Home Meter Source Check this box if this device connects to your meter to read your energy use li Appliance Type Select the type of this applia
27. y them AW001121 A 6 ENERGATE 5 Home Tab If your Foundation Smart Thermostat amp Home Energy Gateway or ZIP Connect is configured to provide information about your home s overall electricity consumption the Consumer Portal displays a Home tab This tab displays electricity consumption information and allows you to access related information The consumption data comes from the electricity meter through either a ZigBee network or the optional Meter Data Collector ZigBee networks allow a variety of low power devices like smart meters and thermostats to communicate 5 1 Consumption Console vesteraay mnmun 613 Vesteraay average 1980 8 W vesterany raamur 3 D Ug esther Devices Nesze ranh h Weather View the current weather forecast for your area See 7 Weather Informat Devices Displays the model number and status of devices that supply the consumption information AW001121 A 7 ENERGATE Message View message and utility event information Your provider typically uses events to inform you about higher energy prices or to reduce the load on the electricity grid See 11 Message Information Graph View a graph of your home s electricity consumption over time See 5 2 2 Graphs vs 5 2 Graphs 5 2 1 Electricity Usage Graph The Electricity Usage graph displays the average and current electricity usage for your home when selected using the Consumption Console or a specific appliance
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