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Aastra 312 Manual
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1. Setting the ringer during a call If you are called you can use the arrow keys to temporarily change the ringer volume for this call If the temporary setting is confirmed using OK it is valid as the new basic setting see page 39 for further connections Handset not attainable When the Do not disturb function is activated see page 42 your handset is no longer attainable However calls are still noted in your call list as long as the call number is transferred You will not be disturbed but you can see calls giving you the opportunity to return important calls if necessary Illumination The illumination is activated each time a button is pressed and remains switched on for the set time can be set in the menu Display gt Illumination gt Keypad 27 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Basic functions Change the display contrast In order to adjust the display to on site illumination brightness you can change the contrast The setting can be made in the menu Display gt Contrast Handset secrecy button If you do not want the person you are on the phone with to hear what you are saying e g to another person in the room you can momentarily activate the secrecy button You are in the middle of a conversation lt Press Mute The symbol amp appears in the display The person you are talking to on the phone cannot hear what
2. 0 on standby during conversations up to 50 hours approx 5 hours BAE eerren EERE Li lon Polymer Pack NiMH 3 7 V 1000 mAh Empty battery charging time 4 to 6 hours Permitted surrounding temperatures for operation of the handset 5 C to 40 C Permitted surrounding conditions for operation of the charging point 5 C to 40 C 20 to 70 relative humidity Permitted storage temperature 10 C to 60 C Charging point measurements Width height depth 78 x 105 x 64mm Handset measurements Length width height 146 x 53 x 28 mm Handset weight ceeeeees 106 g without battery 144 g with battery Length of the mains adapter cable 3m 70 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Appendix Menu tree VolPon Audio Display Phone options Call diversion Alarm 4 System Ringer settings Melody Ringer volume Signal tones Ringer device o Key click Confirm tones Battery alarm Range alarm Volume Earpiece Contrast Loudspeaker Illumination Display Keypad Charging light Background Font Small font Large font Do not disturb Call wait off Auto answer Auto key lock Silent charg User name Unconditional Busy By time Call number Active Set Network Accounts PIN Country options Language Country Time zone O o Ti
3. Charging and use times Charging time empty battery 4 6 hours to full capacity Talk time Up to 5 hours when fully charged Standby time Up to 50 hours when fully charged Inserting the battery The battery is firmly attached to the battery compartment cover of the handset To start operation insert the battery as shown in the following sketch Inserting the battery After inserting the MEM card see next page if not already ee inserted Set the cover at a slight angle 1 and click it o down 2 until it is firmly locked into place Removing the battery To release the battery cover take a suitable pointed object Ae e g biro and press it into the hole at the base of the 0 handset 1 At the same time lift the cover upwards as a shown in the sketch 2 Switch the handset off before you remove the battery otherwise data could be lost 11 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Installation Inserting the MEM card If the MEM card is supplied separately you will need to insert this into the battery compartment Safety instruction The MEM card must be handled with great care The contacts must be free from dust moisture grease etc Do not store the MEM card in warm areas e g with direct exposure to sunlight Do not bend the MEM card this could destroy the contacts e First press the MEM card out of the larger frame using your finger NS
4. 22 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 VolPon Navigating the menu Example Telephone book editor The example explains the possibilities for creating a new entry in the telephone book further options for the telephone book can be found starting on page 37 Open the telephone book using the arrow keys EE alll Telephone book Search New entry Name Call number Back s Options ill E New entry Name Admin Call number 123456 Back OK www voipon co uk sales voipon co uk Press Options and confirm using OK You will then reach the entry location Enter the name To obtain the desired letter from a button press the button the appropriate number of times in quick succession or press and hold the button to display the character set in an inser tion The entry position automatically moves on if you do not make any entries for a short period of time or if you enter a different character You can correct entries by moving the cursor to behind a character using the arrow keys The character to the left of the cur sor can be deleted using the C button At this point you can now insert new characters The asterisk button can be used to switch between different styles of writing lower case words starting in upper case upper case or numbers The mode set will be shown by a symbol in th
5. Installing the charging point Your phone is produced for normal use conditions Furniture today is coated with a highly visible variety of varnishes and plastics and treated with different varnish servicing products It cannot be ruled out that some of these products will contain components which corrode and soften the plastic feet of the charging point Device feet which have been altered in this way by foreign products could leave unpleasant marks on the surface of the furniture For obvious reasons the manufacturer cannot be held responsible for this type of damage There fore please use a non slip mat for your charging point particularly when it is installed on new furni ture or furniture which has been freshly treated with varnish servicing products e Please observe the following The AC connection should be within the reach of the cable supplied e Please also ensure that the charging point is not installed in the opening area of doors or win dows This could lead to damage 7 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Installation Putting the charging point into operation In order to be able to put your phone into operation you need to plug in the mains cable for the charging point Safety instruction N Only use the intended mains adapter plug with type designation ID no Europe 4515303 U S Canada 4516883 for the charging point Plug the mains cable plug into th
6. 44 0 1245 808299 Display screen softkeys and buttons When entering text or call numbers Quickly pressing the button Deletes the character to the left of the cursor Pressing and holding the button Deletes the entire entry During the display of lists e g call list Quickly pressing the button Deletes the entry Signal button R Quickly pressing the button during a connection A query is initiated button Pressing and holding the button in idle state Switches the key lock on The key lock is switched off again by pressing the es softkey and the 7 button within five sec O 5 on A button Pressing and holding the button in idle state Switches the buzzer ringer on or off Pressing the button quickly whilst entering text e g names for telephone book entries Switches from upper to lower case letters or vice versa Number buttons The number buttons can be used for the direct entry of call numbers and names and alpha numer ics vanity numbers When entering text you can use the arrow keys to move the entry position to the beginning or end of the entry The C button deletes individual numbers characters The procedure can be aborted using Back Further information can be found in the section The editor on page 23 Softkey Menu Quickly pressing the button in idle state The handset menu is opened 19 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245
7. APs used Please make sure that the AP supports the WMM Wi Fi multimedia feature also known as WME or 802 11e as well as ADSD Asynchronous Power Save Delivery Moreover you should be able to set the Delivery Traffic Indicator MAP DTIM The talk time of the handset is optimised by WMM and the standby time by DTIM A DTIM setting of 5 is recommended In nets with very high broadcast loads it may also be reasonable to select smaller values which will however reduce the standby time Networks with high broadcast loads e g in the region of 5 packages per second or more generally cause worse standby times as each of these packages must be received and analysed by all WLAN devices The reasons for this load are mostly ARP enquiries that are sent to the WLAN without having been filtered In large nets a separation on a higher network layer is thus recommendable e g by IP routing Thus you can also increase the data throughput and the battery life span of other WLAN devices If these features are not supported the battery life span can be more than halved Settings for the power saving mode of the handset can be found at the entries for the WLAN profiles Moreover a bad radio connection great distance to the AP reduces the standby and talk time of the handset High speaker or ring tone volumes a key and display illumination that is switched on 3 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 80829
8. OK L Select and confirm using OK C Select Version and confirm using OK Update Using this function the handset software can update itself In order to do this the handset must be connected to a WLAN from which the server is attainable If possible use the ftp process as this allows quicker data transfer If the update is aborted or error messages are displayed the current software remains unchanged Attempt the process again After the software update the handset will be restarted in order to activate the new software You can continue making calls during the update process gt Press Menu C Select and confirm using OK L Select and confirm using OK C Select Update and confirm using OK L Select one of the following menu items and confirm it using OK Check now Press OK It is checked whether another device software is available on the server If available this software is immediately loaded into the device Settings Press OK Enter the administrator PIN 22222 by default Enter the data of the server from which the update is to be completed into the entry fields Start the update using OK The following entries are required Protocol ftp tftp http Select using w Preset on delivery ftp 61 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Software update licenses Server IP address or name of the server from which the s
9. OK The active call is put on hold or Press the handset button The waiting call is accepted the first connection is separated 34 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Calling Calling another contact during a conversation Making a query call You are in the middle of a conversation Press the signal button the first conversation is put on hold Enter the call number with the number buttons and finish it with or wait 4 sec or Select a call number from the caller list redialing list or telephone book as described starting on page 30 To end the query and to return to the held connection gt Press Options L Select Disconnect gt Press OK You will be reconnected with the person you were originally speaking to When entering the call number if you do not press any buttons for 4 seconds the number you have entered up until that point will be dialed Subsequent dialing is not possible If you disconnect the query conversation with the handset button the held conversation appears again using a call back function as long as the participant has not already hung up 35 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Calling During the query Toggle If the connection is achieved you can use the signal button 7 to talk to either of the other people in the conversations as you choose
10. Press Menu CJ Select Alarm and confirm using OK L Select one of the following menu items and confirm with OK Activ e 3 Switch the alarm function on or off using OK Use Back to transfer the settings Set Enter an alarm time with the number buttons and confirm with OK If the handset is switched off at the programmed alarm time the wake up call will be given as soon as possible once it is switched on again The wake up call will only be made once in order to have another wake up call the function must be switched to Active again in the menu 46 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 WLAN Registering a handset Setting up a WLAN profile You can store the data needed for up to five different WLAN networks in your handset Each set of data is saved in a profile When changing to another network you only need to activate the corre sponding network to be able to connect There are two ways to set up a profile You can either carry out the selection using Site survey or you can enter the configuration manually Selection via Site survey is preferable when you are in the transmission range of the network that is to be established Using this system will mean that some of the necessary entries are already adopted automatically Selection via Site survey This process uses the data from the currently selected access points AP and a gu
11. The MEM card is inserted into the battery compartment underneath the battery For safety an extra battery compartment locking device is installed In some models the MEM card is already installed If the MEM card is supplied separately you must insert it into the battery compartment underneath the battery Please read the section below Installation to find out how to equip the Aastra phone 312 with the MEM card Headset connection The handset has a 2 5 mm catch socket for the connection of a headset Only the headset offered as an accessory from Aastra can be used in order to maintain the electric values 4 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Handset ooo y Earpiece A a ee 4D Reverse Dispiay Loudspeaker Arrow keys Sh Softkey mile Softkey AA id GTT Info button ands free Handset button Number pad 50 Delete key o amp l ON OFF button XS GH Signal button R button Connection for headset US Microphone 5 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Diagram Buttons on the handset Softkeys the function of an individual button is depicted in the display S E depending on status If there are only two possibilities they are divided between the left and right softkeys If there are more possibilities the softkey Options will then appear From the idle state
12. this button opens the telephone book Within a menu or a list you can scroll up or down using the arrow keys Signal button R button Query button ea H Speakerphone hands free button Switches the inbuilt loudspeaker on button lights up and off Info button Pressing the button quickly when in the idle state opens the caller list The button flashes if new calls have been received in your absence O The C button is used to correct entries Pressing and holding the button in the idle state turns the handset on off Handset button Equivalent to answer and or hang up on a standard phone Number buttons are used for direct entry of call numbers and names The pound button is used for entering the pound sign Pressing and holding the button in idle state Switches on the key lock g g aao E The asterisk button is used for entering the asterisk sign Pressing and holding the button in idle state Switches the ringer buzzer on off All buttons are illuminated 6 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Installation Unpacking and installing the phone The packaging contains e Aastra Phone 312 handset e Charging point e Mains adapter plug 100 240V 50 60 Hz with connecting cable 3 m e One battery stuck into the battery cover e MEM card installed or separate depending on the model e Belt clip e Instruction manual abridged version
13. toggle The conversation that is currently on hold will be activated and the other conversation put on hold Transferring a call You are conducting a query conversation and are currently toggling between calls see above Press the handset button the conversation will be transferred 36 VolIPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 The telephone book The telephone book can save 100 entries Call numbers of up to 32 numbers names of up to 16 char acters L In the idle state press the arrow key gt Press Options L Select New and confirm with OK gogog Ooo 000 m Enter the name and use the arrow key to proceed to enter the call number possibility for correction see page 23 o00 o000 000 Enter the call number and press OK The entry will be saved Always enter the call number with the location network prefix as otherwise no name can be dis played when calls are received 37 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 The telephone book Editing an entry L In the idle state press the arrow key and scroll to the entry L or Enter the start of the name in order to start a targeted search B if necessary press the number buttons several times in quick succession gt Press Options L Select one of the following menu items and confirm with OK Edit Yo
14. 808299 Appendix Servicing and maintenance Your phone is a product that meets the highest requirements for both design and construction It should therefore be handled with care The following suggestions are intended to help you to enjoy using this product for a long time Observe all safety instructions on page 1 These instructions are equally valid for the handset the charging point and all accessories To clean the phone first remove the mains plug from the charging point Wipe the devices with an anti static cloth or a slightly dampened soft leather cloth and then finally wipe with a dry cloth Note Never spray the phone with cleaning products or solvents Clean the charging contacts of the handset and the charging point with a lint free cloth Environmental characteristics and disposal This product was produced in an environmentally friendly way and is suitable for recycling accord ing to legal requirements and the 2002 manufacturer s guidelines With regard to low energy consumption long life utility and ease of use fewer materials and com ponents were developed and those that were developed are environmentally sound You can contribute to ensuring your device has a long operational life but observing the safety instructions the information on the operational life of the battery and the service and maintenance instructions Advice for disposal To avoid any negative effects for the environment and public hea
15. Fax 44 0 1245 808299 Aastra Phone 312 www aastra com As off 06 2007 Version 3 The right for technical modifications is reserved VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299
16. appropriate for the specific country The following choices are available per DHCP Germany Switzerland France USA Canada If per DHCP is selected the information will be determined by the DHCP server as long as this setting is also selected in the network pro file see page 51 If no information is provided by the DHCP server the preset Germany will be used Time zone This menu item allows the correct time zone to be set the NTP server always transmits GMT 0 London Press OK Firstly select a conti nentusing OK In the following list the time difference in hours as well as a city or a region is specified In the list the time difference is given in hours as well as a town or region as an example The selection of the correct time zone also influ ences the correct time to switch between win ter and summer time For example for Germany Austria and Switzer land 1 Berlin should be set Confirm your selection using OK When per DHCP is marked if it is selected the settings from the DHCP server will be used If the corresponding option is not available in the DHCP the preset will be used time zone 0 Lon don 43 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Phone settings Press OK and select the date and time format used in your country using the w key The following settings are possible day month year dd
17. articles necklaces leads etc Never try to dismantle the battery or modify it in any way and never subject it to strong blows Never submerge the battery in fresh or salt water Never use or store the battery in direct sunlight in a vehicle parked in the blazing sun or in any other location where there are high temperatures If you ever notice discharge of liquid an unusual smell heat development coloring deforma tion or any other abnormal condition while you are using charging or storing the battery remove the battery from the handset immediately and keep it away from open flames The battery fluid could damage your sight If you accidentally get battery fluid in your eyes wash them out immediately with clean tap water and then seek medical attention If the battery is used by children make sure that a responsible adult tells the children about the precautions and the correct handling instructions and ensure that the children handle the bat tery correctly If battery fluid accidentally gets on your clothes or skin wash the affected area immediately with clean tap water Extended contact with the battery fluid can cause skin irritation 9 www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Installation Precautions during use e The battery is only designed for use with this handset e Only use the charging point supplied to charge the battery e New batteries are not charged up Therefo
18. as a background image that will be shown as a screen saver Select the desired background image or No image and confirm with OK Font You can choose between two text sizes for the presentation of menu contents Select the desired text size with the arrow keys and confirm with OK Use Back to end the settings Small font J Large font 41 www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Phone settings Menu Phone options gt Press Menu C Select Phone options and confirm using OK C Select one of the following menu items Do not disturb You can switch this function on or off using OK If itis switched on the symbol G appears in the display Incoming calls are not signaled and the caller will hear the busy tone However the calls are listed in the caller list Call wait off Using OK_ this feature can be switched on or off If the feature is switched on another call will not be signalled during an existing connection The caller hears the busy tone Auto answer z You can switch this function on or off A using OK If itis switched on an incoming call will be accepted as soon as the handset is taken out of the charging point The conversation is automatically ended when the handset is placed back into the charging point If a headset is connected the call is automatically accepted after three seconds Auto keylock You can swit
19. bandwidth used on the network If there is no particular reason to make a change it is rec ommended to use the preset G 711 DTMF method It is possible to set for a SIP profile how DTMF MFV will be transmitted Using the left softkey w select RFC 2833 default setting Transmits DTMF in the RTP stream according to RFC 2833 after the package type negotiated via SIP SDP If the package type is not negotiated Inband will be used automatically SIP INFO DTMF will be transmitted via SIP Info messages no standard however widely accepted This setting should be used if RFC 2833 is not supported RFC INFO Both transmission types are activated Please note Possibly the other party recognises numbers twice 3 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Setting up a SIP server In band Like the sound the DTMF tunes are also transmitted as RTP packages Recognition is usually only possible with Codec G711 This setting should only be selected if the other party does not support any other mechanism In band INFO Both transmission types are activated Please note Possibly the other party recognises numbers twice Changing accounts gt Press Menu L Select and confirm using OK L Select one of the following menu items and confirm with OK Accounts Select one of the following menu items and confirm with OK lt Profile name gt _ Select one of
20. e Push the MEM card under the metal clip gray in the diagram with the contact surfaces on the bottom and the slanted edge to the back Ensure that the MEM card is inserted far enough If in the correct position it will lie flat in the cavity and will be secured against slipping by the two raised sections in the casing Never touch the shiny gold contact Static discharge can lead to SS device defects Removing the MEM card You must only remove the MEM card if you want to give the handset to someone else or if you need the MEM card for a new handset After detaching the battery cover Insert a pointed object e g an unbent paper clip into the back end of the slot in the metal clip and push the MEM card under this cover Ensure that you do not touch the contacts either underneath the metal clip or on the MEM card 12 VolIPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Installation The battery status is shown on the display They mean Battery status 81 100 Battery status 61 80 Battery status 41 60 Battery status 21 40 Battery status below 20 Lh A Frame flashes Battery almost empty warning signal is sounded DUUE e When the handset is in the charging point the flashing and or illuminated segments show the charging process and or the battery status as long as the display illumination is switched on e Ifthe handset is placed in the charging p
21. on the network connection 58 Info on the SIP server cssssssessesseseseeseeseees 59 MtO DUTTON sessenta 32 Initial operation ssesessssesssssesssssecssssecsssseeesss 10 Inserting the battery ccsscsscsssessesseeseseees 11 Inserting the MEM card csssesseseseceeseeeeees 12 MUS CANA OW ees ceca restersapssnsnesicartseeaneeneeciet 7 Installing the charging POINt ceseeeee 7 LFF S 49 58 K GY CCI T T A T 39 ICY TOCK PA EE E A EE 26 L ANIA UAC eesriie 42 ETC CSCS E E N EE 61 Logging on the handset csssesssserseeeeees 14 Loudspeaker ccscdscenconcivsscssuveseesnavsscssessneessoucacteeel 40 M VTP ssn vass entuieace RNS 58 Main menu example cseeseseseseeseeseees 21 MaintenahitE souer 68 ME arare EN 39 MENCIO orio N ee 4 Men UCE ccaeeacarasiavntearaceyesesensassesvesesansasarnennsieatas 71 Ment Alat Miisan 46 Men FMA ssesesrerossiiirsrivsvsesnsisssisiissssssorvesssssse 39 Menu Call diversion c scsscsssessessessssssseeseens 45 Menu Display sssrini 41 Menu Phone options ccscsessessessesseseeecees 42 Men Wecker sccsssssssaccessssvsorsaseesesiessusescosseseesess 46 N Navigating the M NU ccssssssessssesseeseees 21 New Profile sssisscsessssrisssseissenceossssssssusssssssesesesesssa 47 NTF SE IVC nan 50 www voipon co uk sales voipon co uk Tel 44 0 1245 808195 0 Outbound Proxy sessies 53 OVEIVICW sorene aa 3 P PAC
22. the displayed profiles and press Options Select The accounts of the selected entry are used Edit You can change the accounts of the selected entry Delete The selected entry will be deleted immediately or per DHCP Select one of the menu items and confirm with OK Select If this function is selected only DHCP offers that contain accounts will be accepted 54 VolIPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Tools for troubleshooting info A ping small data packet is used to measure the reliability of a network connection and the reac tion time of a server In using this an ICMP echo request is sent from the handset to a remote host As soon as the host answers the handset calculates the time elapsed in milliseconds It will also be determined if data packages have been lost Whilst ping is running the energy saving mode in the handset will be deactivated This will facilitate shorter package round trip times In this time a ping can also be carried out on the device from a remote processor If the device is in the idle state external ICMP echo requests will first be answered after several 100 ms Example display Above 16 ttl 64 t 14 ms XX here 16 sequence number increases with each ICMP echo request sent out ttl Remaining time to live starts at 64 is decreased by one with every router traversed Time from when a request is sent until the r
23. uk Display Rufumleitung System Highlight an entry using the arrow keys Press OK to call up a submenu Please see the chapter Phone settings for a more detailed description The process is exactly the same for selecting a submenu item Audio Display etc see also Overall menu on page 71 Please note Menu items that cannot be selected are shown in grey Then confirm your selection using OK From the submenu items contrast illumination background image language and font select e g font with the arrow keys and then press OK 21 sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Navigating the menu Then select e g font with the arrow keys and press OK After doing this your new setting will be adopted Font Small font Large font Y Language Font Switching function Some functions only offer two settings ON or OFF An active function ON can be identified by the V suchas e g Do not disturb v If the function is switched off the symbol appears e g Do not disturb Always carry out the switching process to set this function using the OK softkey Setting possibilities using the number buttons or the arrow keys For example in the menu Audio gt Ringer settings gt Ringer volume you can set the desired vol ume e g level 4 using either the number keypad or the arrow keys After pressing OK your new setting will be adopted
24. 808299 Display screen softkeys and buttons Automatic fade out Menus settings are automatically switched off in the following conditions e No entries for 1 minute with open menus e No entries for 3 minutes with open entry windows e g profile settings without storing the entries that have already been made e Ifa call is received when in the idle or connection state When the device returns to the idle state the menu window which faded out will be shown again so that you can continue with any entries that were interrupted e If you carry out entries in the connection state which require a new connection dependent menu to be called up e g the signal button GZ is pressed to make queries see Calling e When using a softkey which calls up menus other than the one already on display Entries that have already been saved in the menu remain saved once the menu has been left 20 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Navigating the menu Example The main menu Example The main menu If you press the Menu softkey the main menu will be displayed Menu Display Phone options Call diversion Alarm System The following menu items are available for selection Audio Phone options Alarm Menu Audio Phone options Call diversion Alarm System Display Contrast 1 Illumination Background image Language Font VolPon www voipon co
25. 9 Using the phone frequently as well as an activated vibration alarm are also decisive characteristics shortening the standby and talk times Another factor reducing the talk time is a low RTP package length that is received by the other party WLAN handsets have a lower reach than firmly installed WLAN connections in a PC that are exclu sively designed for data traffic This is due to the fact that in the data traffic more package losses can be tolerated than in voice operation Thus note that a safe voice operation starts at a field strength of approximately 70 dBm to the AP You can check the field strength to the APs in the site survey display see there Causes for low reaches may be reinforced concrete walls microwave devices obstacles floor heatings etc PIN protection As in certain menus wrong entries may cause failures of your telephone system different system settings are protected by means of a PIN In the delivery state the PIN is set to 22222 Change the PIN if necessary MEM card The Aastra Phone 312 is equipped with a memory card MEM card The local settings of the device among others a local telephone book with 100 entries and the device identification MAC address are saved on the MEM card It is therefore possible to have this data available on another device when devices are exchanged by putting the MEM card into the new device enabling you to call immediately without having to register again
26. Aastra Phone 312 User Guide AASTRA VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Welcome to Aastra Thank you for choosing an Aastra product Our product stands for the highest quality demands teamed with first class design This instruction manual will guide you in the use of your Aastra Phone 312 and in doing so will answer all of your important questions If you should require any additional technical support or if you would like information about other Aastra products please contact the person responsible for your system or your retailer first You can also use our website www aastra com to find any further information We hope that you will enjoy using your Aastra Phone 312 VolIPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 VolPon Using th phone acscczacccisdoccicecvansiesvacsecsasesciucsscaedscescconescauausecsadavandonnseasveceusmsavisesacateuseutannsassextenss 1 Salety INSUCUONS prronerirrerrrsr horen PENI EENEN REE TEIN EAEN E EENE TNE 1 Correct use declaration of conformity sssussssusssersssersseresserrsseresserrseressere 1 Electricity supply power failure battery cccccceeeeeeeeeeeeeeeeeeeeeeseeneneeseeees 1 SANE EE EEE A E AE EEA E A E EE E TT neues 1 Overview and basic information ssssussssssserssseressersssersseresseersserssserrseresseee 3 C ea A EE E OE A aanedsnorncuns 3 Details rega
27. ECG eara t 48 ALEI e A E Sa EE E E 68 Setting the ringer during a call 27 Setting up a WLAN profile eee 47 Signal COINS annsna 39 Silent charging ssscssossisissiissessissesssssssssssssvesuseesii 42 SIP 07 5 412 eae ee eon 53 eA SUM E E NEEE 52 SIE a sirsie aa 47 57 Softkeys and buttons axcssscecsaedsscesssssnsinsswertscersst 17 Software update cs 25 sccasssssciscsveveossasdecestevtecdecass 61 DON D AE EEEE E 48 58 Standby and talk tiMes ccscscsscsssescesseesees 3 Switching the handset on off sesecseeees 25 Switching the ringer off cssscsssssseccseseeeee 27 DY SHO e PPOR EE 60 Systemi NINE sidante 52 T Technicaldata ssssssnsrreisssensoisssnssrsisoss 70 Telephone book esscsesessessesesseseesesees 31 37 Telephone book editor example 23 Time torma see ARA Ad TME ZONG eaeseeeecerseceescuenveemesees ccesecsescnsercestere 43 WO e ER 36 NGOS e E E EE 55 T EOU TE eeraa eee 56 Transferring a Call ccessaccavessesnsxescascsssatessovesciseases 36 Troubleshooting ess ssssesssssesessseerssseerssseeessss 55 U Do ai i E E EEE 61 Os B E EE A AE I E ten rant 53 OS i ANN US E SE E EE 42 Using the phone s e sssssssssssesssssesssssesssssecsssseeessss 1 V NES o a PEE EE scaee auscsedepsestecceseeteces 61 www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 75 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195
28. KAGING content seseeesssseessseesssseeessseeessses 7 Parameter overview profile ccccesecceees 48 Parameter overview SIP Server 52 Phone OPO scescccscscestsce spas siistatderectercacessssees 42 Phone settings 5o ccxcceoscsvescesseusocassesnsesiescesssdens 39 F HN ENA E E TE 4 62 FENG E E E E 55 Power failure s sssseesssseesssseessssecsssseerssseeressseresses 1 Power save MOde ss sessessssseeessseeeesseeresseseessss 49 PrecaUtONS saros 9 Pee E ee E 29 Preferred COGEC scssssssessssscsesssssssesscssesseseens 53 P SEIN NANE cisci 48 Putting a conversation on hold sce0e 34 Putting handset into operation ssee 9 Q OY TEA O A AA 35 Questions and ANSWETS essessesesseseeseeseeseeee 67 R RANGE alarm sensssssesssssessssseessssessssserssssersssseressss 39 RE e EE E E E E E ented Redialing list cesscsessessssecsesssssssesscsseeseseens 30 REGION e 48 REOS enna a0 Removing the MEM Card c ssssssessssscseeeeees 12 FS est fo A O A T 63 Ringer device ssssnisieisinoirrciecioeni 39 Ringer settings se sesesssesssessseosserssessseessersseessee 39 Ringer Volume sussiunionmsnnaneinai 39 Roaming INFO c esesecsessesessecsessssesseescscsseseees 58 RRSO an 58 S Ee i AA A O A LSB 73 Fax 44 0 1245 808299 VolPon Appendix Safety iNstructions yscssssivesietisederssteravennssnssveisnnensts 1 Scope of SUD lt cccenpsensnsnareernerneareremmanc 7
29. P is selected for the address allocation in the menu System gt Network gt Profiles the field strength bars DHCP will flash alternately If the binocular symbol can still be seen the settings must be checked e Is the SSID right Does the regulatory domain match the channel that the AP is transmitting on Are the safety settings and the key right If the binocular and field strength bars are changing every few seconds the network is being lost again and again e Is the destination field strength sufficient Are the safety settings and the key right If the field strength bars DHCP are flashing alternately e Isa DHCP server active e Is System gt Accounts gt per DHCP activated in the menu but the DHCP server is not transferring any accounts Solution Supply the DHCP server with accounts or configure the accounts manually 50 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 WLAN Registering a handset Changing the profiles gt Press Menu L Select and confirm using OK L Select one of the following menu items and confirm with OK Network Select one of the following menu items and confirm with OK Profiles Select one of the displayed profiles and press Options Select The profile that is currently active is marked with a Select one of the profiles from the list and confirm using OK The handset will attempt to
30. Select and confirm using OK Li lt Active profile gt or L per DHCP Press Options select and confirm with OK Enter the administrator PIN 22222 by default The empty entry mask for the account is opened to an SIP server If a network connection exists the name of the gateway and the user ID call number should appear in the display within a few seconds of leaving the menu If this is not the case please see System gt Accounts gt Info see page 59 Info will not be able to be called up if absolutely no access has been set up and nothing has been received via DHCP Information regarding the menu control In the setting windows of the profiles and access data you can by shortly pressing the arrow keys move the cursor in the entry line by one position By keeping the arrow keys pressed you can go to the next entry line When making entries you can determine the following accounts Always switch between the entry selection lines using the arrow keys and finish the installation with OK System name Name of the System SIP server The server that is to be used as an SIP proxy can be a hostname or an IP address If a spe cial port number is required it can be entered after a colon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Setting up a SIP server Example Sip aastra com sip aastra com 8200 172 30 203 12 8200 When making the entry use th
31. VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Tools for troubleshooting info If this option is active the handset will bring up an alert window each time a connection to an AP is established lost or changed The message contains the BSSID of the AP It will disappear automati cally after a few seconds The message appears when the option is active irrespective of the opera tional status of the device e g even during a conversation This function can be used to detect errors and weaknesses in an existing installation gt Press Menu L Select and confirm using OK L Select and confirm using OK L Select and confirm using OK L Select You can switch this function on oroff using OK Info on the network connection You receive information about the status and properties of the network connection IP address Own IP address or if none is available The latter can be the case if DHCP is activated and no address has yet been assigned uw Gateway IP address of the default gateway if none has been configured and or has not been assigned by DHCP MAC Own MAC address SSID If there is a connection to the WLAN the corresponding SSID is displayed here BSSID MAC address of the AP that the device is currently associated with if there is no associa tion i e no connection to the WLAN RSSI history In the diagram the progression of the de
32. a confirmation in the display After the deletion English is switched on as display language Deleting the local telephone book e Switch off the handset keep the C key pressed e Simultaneously press the C key and number 8 and keep them pressed e Only release the keys if you see a confirmation in the display 63 VolIPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Appendix Free software The product contains among other things embedded Open Source Software developed by Third Parties The license terms and conditions associated with this software require that Aastra DeTeWe give copyright and license information to you A list of the Open Source Software contained in the product and the Open Source Software Licenses are available below The license terms and condi tions and the list of relevant software parts can be found in the device menu System gt Software gt Licenses see page 62 If it is provided in the license terms and conditions the source code can be found on the separate data media e g CD Rom if any or at the following internet site ftp solutions aastra detewe de outgoing aafon312 sources tar gz Aastra DeTeWe provides no warranty for the Open Source Software contained in the product if such software is used in any manner other than the software execution intended by Aastra DeTeWe The licenses listed below define the warranty if any from the authors or
33. aceusieoneicaaneren 12 Removing the MEM CANG y lt nsueceeeuedtesucanassicsiaqelgsaeecswesereceuensesianugeserceseeeeee 12 Battery Battery StAtUs cerrriricrnresninne raa erae a A Eer TEN 13 battery WANN orrasarc anii ai EAE AD EAEAN 13 Logging onthe handset sessresuneierierorrbi eerren EEN ie eaaa 14 Attaching removing the belt clip 1 4 ccs0ssnmrennnreddaceendeseauaosaukesdoensiendesuasteseessesaets 14 Display screen softkeys and buttons sssessessosssocsocessoesocesocesoceocessossocssosssocsoossocssosssoessessoses 15 ICa sernir e ae E E A E A ET E EE EAE SEEE EES AE 15 NOE E A E E cee TE se ghee E A E AEE T T 16 SO VION oraes ERA E TE E crnineieciaeces 16 amina OI ensar ane hs eenyaeesrenen ss etaveceieods eset eaetinewersar EEE ueeee 16 SOM CVS and DUNONS ae ox erabeaaesneraesy bt EEE A EREE REOSE 17 DOMME VC AINOW E E E E PEE E A E ET Fi OK O E T O E E seas orien 17 SOILK CV BACK S E EAA EE E E E AEE 17 OER daD serar E EA EEO EE A 17 anaso DUOI seara nE A E E A RE E 18 Loudspeaker button ssesssussensseesserssressesersserssersereseesersserseresereseesees 18 TO DUON Enere a E TE EAE EE E T 18 i www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Contents GURTOM cscecuancicawneesiweoarepemisueinn torninacdonessersadaieres oa eet E oncaeaesacneus 18 SIGMA OUNUOI R aeris nne n ERE EEEE E E coe concer cen teceeunsusses 19 POUN a E A E E E ETE EE 19 DUTO rea E T E E A 19 Number DUN ONS a4stai a
34. be deleted using the C button 32 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Calling Accepting calls Calls are signaled acoustically and optically flashing i key by the handset and shown on the illumi nated display The call number or the caller s name will be shown If the call number is saved in the telephone book the caller s name will be displayed as entered in the telephone book gt Call number lt During the call you can amp Reject the call using the Reject softkey if so caller hears busy tone Press the handset button to accept the call 33 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Calling Putting a conversation on hold You are in the middle of a conversation 7 Press the signal button The conversation is put on hold or gt Press Options Press OK The conversation is put on hold Getting back to a held conversation 7 Press the signal button You will be reconnected with the person on the other end of the phone or gt Press Options Press OK You will be reconnected with the person on the other end of the phone Accept call waiting If you receive another call during a connection you will hear a call waiting signal You accept the call as follows 7 Press the signal button The active call is put on hold or gt Press Options Press
35. be switched on automatically and is ready for use You can switch off your handset to maintain the battery life for longer Switching off the handset Press and hold the C button If your handset is switched off it cannot respond to an incoming call or activate a programmed alarm Incoming calls will not be entered into the call list Switching on the handset Press the C button aii E After a few seconds the display will look like this e g gt Server Caller no lt The name of the SIP server will be shown as the network name gt User name lt You can change the name of the handset in the menu Phone hh mm options gt User name As a rule the current date and time settings will be supplied from the server on registering If necessary you will have to set the cor o rect time zone menu Phone options gt If on the other hand Please register appears on the display the handset must be registered Please contact your system administrator 25 VolIPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Basic functions Key lock Switch the key lock on before carrying the handset in your pocket This will prevent a call number being dialed accidentally If you receive a call the key lock will be switched off for the duration of the call You can accept the call using the handset button Turning the key lock on 7 Press and hold the pound button in the id
36. ch this function on or off using OK If itis switched on the key lock is automatically switched on 60 sec after the last button is pressed Silent charging You can switch this function on or off using OK If itis switched on no calls are signaled when the handset is in the charging point During this time Silent charging appears in the display The caller hears the busy tone The calls are listed in the caller list User name Press OK and enter a name which will be displayed on the handset display when in idle state You will find advice on making the entry on page 23 As in certain systems the user name can also be transferred to foreign telephones the setting is locked via the administrator PIN 22222 in the delivery state Country options Select one of the following menu items and confirm using OK Language You can choose between different languages for the menu in the display English Deutsch Fran ais Italiano Espanol Dansk Nederlands Svenska 42 VolIPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Phone settings Suomi Norsk Polski Select the desired language with the arrow keys and confirm with OK Country Press OK _ select one of the entries offered and confirm with OK Selecting a country means that the tones such as e g the dialing tone or the busy tone will be played back in the way
37. ddress from Choose the desired option from those offered in the list using the left softkey w Press the arrow key in order to access other entries If you select the setting static instead of per DHCP you will have to carry out the entries for the IP address net mask gateway and DNS server Enter the necessary points for the separation of the blocks with the pound button 49 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 WLAN Registering a handset NTP server The NTP server can even be set manually when the IP address allocation per DHCP is selected The NTP server address set manually takes precedence over an NTP server address received from the DHCP server DSCP ToS Here the value of the Type of Service Byte RFC 791 can be determined in the IP header The value is entered in decimal format This value is set in all outgoing SIP and voice packages Alternatively you can enter a Differentiated Services Code Point DSCP RFC 2474 DiffServ uses the first 6 bits of the Type of Service Byte Since DSCP and ToS use the same byte in the IP header it only turns out by the utilisation in the net work components whether the value will be interpreted as DSCP or ToS After the configuration A newly established profile will automatically be selected as the active profile If the network is in reception range the field strength bars will be shown after a few seconds If per DHC
38. dialed call numbers max 32 characters are saved in the redialing list Each new number that is dialed overwrites the oldest entry in the list You can see the call numbers in the redialing list and call up the corresponding details e g call time In the idle state press CB Li Select the desired call number Press the handset button to dial immediately ee or gt Press Options gt Press Dial OK todial the call number In the option menu the following commands still have the following functions Info view details regarding the call To phone book transfer the telephone number into the telephone book Delete delete the entry Delete all delete the complete list You can also call up the redialing list when you have already pressed the handset button and can hear the dialing tone If this is the case the selected entry will be transferred to the predial by pressing the handset button Entries in the redialing list can be deleted using the C button 30 VolIPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Calling Calling from the telephone book The telephone book can save a maximum of 100 entries which are automatically placed in alphabeti cal order L In the idle state press the arrow key C Select the desired name or Enter one or several of the letters which start the name in order to start a targeted searc
39. duessvdnn EENE EEE En 27 AO lt wceoteecessancasa EEE A 27 Change the display contrast ajay unesoctnaus eiaveuebea eamcnernorupioeners atures E 28 Handset secrecy DUTON cacaaerqesnendervada tserta tiriad st kr TETERE EIFE E ETO IEAA ERNES 28 CANNING EENE ONENA TA OA O NAT ANE O AE 29 Dialing thecal NUMDEI srssiseisersrcorrsesennsaaiatis or inene ai ta NEE anis ieii 29 Dialing call number with predial ccc cece cece nsec ee eeeeeeeeeeeeeeenseseaeaneees 29 Dialing call number with direct dialing lt 2 ccc cecccdesaedent vues ocensdasecavanetensiesoctelssses 29 Calling from the redialing NSE cssccsaseenctsisnreiaceseoeneeneesnkrmeatsseewasneveedsestetiats 30 Calling from the telephone book ccccccc cece eee n eee eeeeeeeeeeeeeeeeeeeeeessesaaaeeees 31 Calling from the caller list Lc ctncescabeouserendsnbconsisw sd vdareterecrdedciesrstierentosdeedehes 32 EEE EE L E E EEN PEE A asec eve E EE E E EE 33 Putting a conversation on hold snssnnssnssenssenssessessersserssesserssesseessressresees 34 Accept call Waling c2stscatccar on weaetveuueweesnedemessacts aren E Er 34 Calling another contact during a conversation ssessesssensersseessesserssrrserssersse 35 Making a auey Calle cs ery hacen pane anaes nmtareenannye AEAEE E EEEE T 35 Doring the query Toggle sssrsrrererscrssrroriisrsrdrrsrertiirti tr PITE ENE T KORITI E EEEE 36 Transiter ACA rreren NEEE E EE en 36 The telephone DoK ssvsseisssvessnisscavasdeveccasicacces
40. e asterisk button to switch between different styles of writing Let ters numbers or IP addresses In the IP address mode you can enter a dot using the pound button Registrar If the registrar is not the same as the SIP proxy its address can be entered here If this field is empty the SIP proxy will also be used as the registrar Therefore in normal configuration this field can be left empty for entry format see SIP server example Outbound proxy An outbound proxy can be configured here This can be necessary e g if the hand set cannot solve the DNS names itself as a result of its configuration The outbound proxy will be entered as an IP address or if necessary as an IP address port In most cases this field can be left empty Example 172 30 203 12 172 30 203 12 6200 User ID This is the SIP user ID This is normally the call number of this device However it is also pos sible to have a user ID that is not just made up of numbers Authentication name Is used for authentications May remain blank if the system does not require an authentication or if the authentication name is the same as the user ID SIP password This is used for authentications Can be left empty if the system does not require any authentication This password is used independently of the inquired realm as it is not necessary to enter a realm Pref codec The voice codec which should preferably be used It influences the sound quality and also the
41. e socket on the charging sta tion and then plug the mains adapter plug into a mains socket D aK Wall power supply If the mains adapter plus has not been plugged in or if there has been a power failure your charging point will not work A handset which is in the charging point without any electricity supply remains switched on and the bat tery will run down during standby time 8 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Installation Putting handset into operation Precautions when handling the battery It is imperative that you read the safety precautions before you use the battery for the first time Ensure that these safety precautions and all other operating instructions remain available for future reference This device contains a Li lon battery pack Not complying with any of the following regulations when using the battery will lead to the danger of overheating fire and explosion VolPon The battery is firmly attached to the battery compartment cover Never try to remove the bat tery from the cover Never use another charging station for your handset Never try to use the battery to supply power for any device other than this handset Never use or leave the battery near an open flame Never put the battery into a microwave throw it into a fire or subject it to intense heat in any other form Never carry or store the battery with electrically conductive
42. e upper line Once you have entered the name move on to entering the call number using the arrow keys Enter e g 123456 Corrections can be made using the same procedure as for the name entry Press OK atthe end of the entry to save it 23 Tel 44 0 1245 808195 Fax 44 0 1245 808299 24 VolPon Navigating the menu The editor Enter names call numbers Using the editor you have the opportunity to make new entries in lists of call numbers and names e g telephone book or to make changes The maximum length is 32 characters for number entries call numbers and 16 characters for word entries names The following example shows the character set of the buttons when the display language is set to German When the display language is set to a different language different more sets of charac ters will be offered Button Upper case 211 O _3 ABC2AA DEF3E GHI4 JKL5 MNO60 PQRS78 TUV8U WXYZ9 SpaceQO S xa Switching writing style amp M lt gt 3j8 FEL SK S e o NIAJN Bw nN www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Lower case 11 amp i abc2 def3 ghi4 jkl5 mno6o pqrs78 tuv u wxyz9 SpaceQO S x Switching writing style amp lt gt 3j8 Fax 44 0 1245 808299 Basic functions Switching the handset on off Once the battery has been charged for the first time your handset will
43. e used for frequently occurring errors Status code 0 There is no SIP signalization error rather it is highly likely that there is a problem with the network This can be the case when e g the SIP server was not attainable or has not responded Status code 404 Not Found The user ID is unfamiliar to the registrar Status code 401 Unauthorized There was an error in authentication An incorrect SIP password could be the cause gt Press Menu L Select and confirm using OK CJ Select Accounts and confirm using OK LJ Select Info and confirm using Options Move the window with the right softkey to display the complete text 59 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Tools for troubleshooting info Syslog This gives you a representation of the internal messages and error entries of the system These can also help service technicians when trying to locate errors gt Press Menu C Select and confirm using OK L Select and confirm using OK CJ Select Syslog and confirm using OK Move the window with the right softkey i to display the complete text 60 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Software update licenses PIN Version Under Version you can see the version numbers of the software SW and the hardware HW of the device gt Press Menu C Select and confirm using
44. ececssssesseseeseeseees 51 Dialing the call NUMbET ssssssessessessssssssssseeessss 29 Direct dialng snenia 29 Disable call waiting ccssscesecsesessecseseseeseees 42 DIa E EAAS 15 41 Display Contra S asis 28 Disposa lnscinaucanvunsamnan 68 Do mot disturb cccc occa acecestetencerastacearsaenceesevens 42 DSCP lOS aenn 50 DTMF method sss sssssesssssesssssesssssesssssecsssseeessss 53 Durno a alesen 33 During a conversation s sssesssesseessserssesssesssee 35 E EICON serrie eera nE 24 Electricity SUpply sssseessssssesessssesesssssserssssseeresssses 1 Enter names call NUMDETS essececceseeeees 24 Environmental characteristics c ccesseceeees 68 F IOV EERTE EEE E O E E a 41 Free SOMW ANG ezcastisscevancastesvencsentoesatososcecsocors 64 G NA esate caste act AEE 58 H Handling the battery cccssssscssssscssesseees 9 Hands free scsscssssssessssssssscsscsessssscsesssescaeasens 26 Handset not attainable essesseseseeeeees 27 Handset secrecy button c cssescessssecseeeeees 28 Handset VOIUMEC cccecessssecsssssssssesscecsseneess 27 Headset cssscssssssesecsscssscsecsesscsesseescsncaeeseens 4 39 Hearing aid e sesesesssssesssssesssssessssseessssersssseeessss 2 Held conversation c eccsssssessesssssssesscsteseeseens 34 Fax 44 0 1245 808299 Appendix IDIOT NN AICI casesseseated casecavecqscarseeseeraevecesseeens 27 41 NINE EAE E EEE E 53 Info
45. esponse is received Number of requests sent Number of responses received Percentage where no response is received Average measured round trip time Press Menu Select and confirm using OK Select and confirm using OK Select and confirm using OK Select and confirm using OK Enter the IP address and confirm with OK ot Gat a ea Press OK or Back to end the process 55 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Tools for troubleshooting info Traceroute The traceroute sends ICMP echo requests with increasing TTL time to live to one processor This can be used to determine the presence of routers which are traversed on the way to the target address The round trip time between sending a request and the receipt of a response at each of these routers is also measured Three requests are sent to each node hop in the network Example display traceroute to 172 17 1 1 lt Destination 1 172 30 0 2 lt Hop 1 150 43 50 ms lt 3 x Roundtrip Delay 2 172 30 206 1 lt Hop 2 30 50 63 ms lt 3 x Roundtrip Delay done lt done gt Press Menu C Select System and confirm using OK CJ Select Network and confirm using OK C Select Toos and confirm using OK C Select Traceroute and confirm using OK Enter the IP address and confirm with OK Press OK or Back to leave the display 56 VolPon www voipon co uk sales voipon co
46. h if necessary press the number buttons several times in quick succession Press the handset button to dial immediately You can also call up the telephone book when you have already pressed the handset button and can hear the dialing tone If this is the case the selected entry will be transferred to the predial by pressing the handset button 31 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Calling Calling from the caller list When you press the info button a list of calls that have not been accepted will be displayed You can see the call numbers in the caller list and call up the corresponding details e g call time G Press the info button in the idle state Li Select the desired call number Press the handset button to dial immediately ee or gt Press Options gt Press Dial OK todial the call number In the option menu the following commands still have the following functions Info view details regarding the call To phone book transfer the telephone number into the telephone book Delete delete the entry Delete all delete the complete list You can also call up the caller list when you have already pressed the handset button and can hear the dialing tone If this is the case the selected entry will be transferred to the predial by pressing the hand set button Entries in the caller list can
47. hnical guidelines for user safety and electromagnetic compatibility valid at the time of issuing the corresponding declaration of confor mity according to European directive 99 5 EC The declaration of conformity can be viewed online at http www aastra com Like every cordless phone this handset uses radio signals which do not always guarantee a connec tion establishment in all circumstances Therefore as a rule you should never rely solely on cordless phones for essential communication e g medical emergencies VolPon Electricity supply power failure battery This product requires an AC supply for the use of the charging point The electricity can only be dis connected from the charging point when the mains adapter is taken out of the socket If there is a power failure all saved information program and user data is retained without changes Important advice on the battery can be found in the section Precautions when handling the bat tery Safety The charging point can only be installed and used in a closed building Place the charging point on a non slip mat Do not install the charging point and the handset near e Water moisture or damp areas e g bathroom e Sources of heat direct sunlight or unventilated areas e Devices which produce strong magnetic fields electronic devices fluorescent lamps computers radio devices televisions or fax phone devices e Areas where the device could be covered or
48. ideline for a new network profile The handset attempts to enter the corresponding values Check and correct these entries e g the region Regulatory Domain or the WEP WPA code as these cannot be transmitted automatically You will find advice on the entries in the parameter overview in Manual configuration see page 48 Please also make yourself familiar with the data with which you have set up the WLAN gt Press Menu C Select System and confirm using OK CJ Select Network and confirm using OK C Select Tools and confirm using OK C Select Site survey and confirm using OK L Select an AP of the network that is to be established The SSID of the network is shown in the lower part of the display this can be used to identify the network You can find the meanings of the displays in the site survey window on page 57 If necessary use the filter function see note on page 57 gt Press Options L Select and confirm with OK Enter the administrator PIN 22222 by default The entry mask for the network profile is opened This will already be partially filled in Check and if necessary supplement the entries You will find advice on making the entry on page 51 gt Press OK to save the new profile 47 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 WLAN Registering a handset Manual configuration gt Press Menu L Select and confirm
49. le state The symbol will appear over the left softkey Turning the key lock off G Press the softkey tay To unlock press 7 Press the pound key within five seconds to deactivate the lock Switching the hands free function on off Pressing the loudspeaker button in the idle state the handset is then ready to dial or during a connection turns the loudspeaker on or off 26 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Basic functions Setting the handset volume during a conversation You are having a conversation using the handset loudspeaker or headset Volume settings can be carried out using the arrow keys or number keys 1 7 The current setting is displayed graphically The altered setting is only temporarily valid for the existing connection If the temporary setting is confirmed using OK it is valid as the new basic setting see page 39 for further connections Switching the ringer off If you do not want to be disturbed e g during a meeting you can switch off the ringer only the ringer via the loudspeaker To do this press the amp button until you hear a noise and appears on the display To turn the ring tone back on press and hold the amp button again Alternatively you can also use the menu Audio gt Ringer settings gt Ringer device to deactivate the entry Buzzer then the symbol will also appear in the display
50. licensors of the Open Source Software Aastra DeTeWe specifically disclaims any warranties for defects caused by altering any Open Source Software or the product s configuration You have no warranty claims against Aastra DeTeWe in the event that the Open Source Software infringes the intellectual property rights of a third party Technical support if any will only be provided for unmodified software 64 VolIPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Appendix Supported DHCP options DHCP options supported by the Aastra Phone 312 Desig nation 1 Name Subnet mask Length Meaning 4 Comment Subnet mask value 2 42 43 Time offset Router Domain server Domain name NTP servers Vendor specific 4 Reference RFC2132 Time offset in seconds from UTC RFC2132 N 4 Router addresses RFC2132 N 4 DNS server addresses RFC2132 The DNS domain name of the client RFC2132 NTP Server addresses RFC2132 Vendor specific information RFC2132 Optional Optional Optional only first entry used Optional Optional Optional only first entry used Necessary if accounts are configured per DHCP otherwise optional Used producer dependent options vendor specific information Desig nation Name Meaning Comment Length Type 17 20 21 22 23 24 VolPon Country System name SIP proxy SIP registrar SIP outbound Prox
51. lth which could arise from the dis posal of electrical and electronic devices which contain dangerous substances the directives of the European Parliament and the Council e Directive 2002 96 EC Electrical and Electronic Equipment and e Directive 2002 95 EC Restriction of use of certain hazardous substances in electrical and elec tronic equipment are legally regulated in all countries of the EU The legislation is primarily aimed at avoiding waste of electrical and electronic devices but is also aimed at reusing recycling and other forms of utilization of these types of waste in order to reduce the amount of waste thrown away and to lower the amount of harmful substances from electrical and electronic devices in the waste 68 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Appendix The product that you have purchased has been developed according to state of the art technology with regard to the environment and recycling and therefore complies with the requirements of the European directives The product is labeled with the symbol displayed here This symbol means that when the owner of the product wants to dispose of it they are obliged to do so ina waste collection that is separate from the unsorted municipal waste collection In order to do this suitable facilities have been established for the return of old electri A cal and electronic devices Old devices can be brought t
52. ly according to the particular operational status of the handset Softkey Arrow keys Symbols will be displayed above the arrow keys which represent their functions at that particular time EEI Pressing the arrow key up and or down opens the telephone book Fy When entering call numbers or text you can make changes by moving the cursor The arrow keys move the cursor one space along when pressed once quickly If you keep the key pressed down the cursor will continue to move until the key is released When a selection list is displayed e g telephone book or menu move the cursor bar to the desired entry with the arrow keys Handset loudspeaker headset Adjust the volume to the desired level with the arrow keys The settings will be shown numerically and graphically Softkey OK You can confirm the selected function with LOK If there is a possibility to switch a function the switching process will be carried out using this button In the display active settings ON will be designated by a y at the level of the corresponding term in the display frame for inactive set tings OFF a will appear or the position will be empty Softkey Back With Back you can leave the section of the menu that is currently displayed The display then shows the selection in the previous menu or the current idle state or connection display Softkey Redialing 4 Enables selections to be made from the redialing lis
53. me format i Profiles Tools Info Syslog Software E Version Update Licences different system settings are protected by means of the administrator PIN www voipon co uk sales voipon co uk Buzzer Vibrator Headset English Deutsch Fran ais Italiano Espa ol Dansk Nederlands Svenska Suomi Norsk Polski per DHCP Germany Switzerland France USA Canada per DHCP Africa Asia Australia Europe North America South America Date format Time format Ping Traceroute Site survey Roaming info Check now Settings Tel 44 0 1245 808195 71 Fax 44 0 1245 808299 Appendix 72 VolPon Index A Accepting CaN Ssccss2sseecacadeuses cssevassestensdsonseseaesenns 33 Acknowledgement tones cssseseeeseeseeee 39 Administrator PIN scscessassntadveaicressesseosssvecencsated 62 PAI S 46 Alarm tiME sesrssssiisssisssssissrsssssvsssisssiinrernsos 46 POO agai stones 39 Auto ANSWEF sesssessssssseessssesseersseersserssseessserssseesss 42 Auto key TOOK saseosassisezsssevasonsnansnvnseatsereasstisonnntans 42 Automatic fade out sssssssesessseeeessssssesssssseees 20 B Background seesssssessessesssssesssssesessseresssereesseeeesss 41 Basic fUNCtIONS sssssessssssseesssssseeessssssesnsssseesrssss 25 Basic information sss esssssssessssssesesssssseessssseessssss 3 Battery alarM sssseessssssesssssseceessssseeessssseessssss 39 Battery Precautions csssssscsscsssscess
54. mm yy month day year mm dd yy year month day yy mm dd 24 hour time format 12 hour time format am pm 44 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Phone settings Menu Call diversion You can divert your calls to another telephone number call rerouting Rerouting can be effected immediately if your telephone is busy or after a certain time max 15 seconds gt Press Menu C Select Call diversion and confirm using OK L Select one of the following menu items and confirm using OK Unconditional Using OK the respective property can be switched on or off Busy P P OK the respective property can be switched on or off By time Press OK and set the time using the arrow keys Call number Specify the telephone number of the rerouting destination Note The rerouting types Busy and By time can be activated simultaneously An active call diversion is shown in the display by means of the symbol L This feature is not available in some PBX systems 45 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Phone settings Menu Alarm You can program an alarm time at which the handset will give off a one off wake up call The wake up call lasts for 60 seconds and can be stopped by pressing OK If the wake up call is switched on the symbol a appears in the display gt
55. ng removing the belt clip Push the adapter clip over the reverse side of the handset until the clip locks into place in the side openings To remove the belt clip pull the clips apart slightly 14 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Display screen softkeys and buttons The display Symbols in the upper display row ail t F ery Gz Quality of the radio connection four columns secure radio connection only one column insecure radio connection Microphone switched off Battery status see page 13 You have programmed and activated a local alarm time see page 46 The Do not disturb function is activated see page 42 Call diversion activated The ring tone is switched off The PIN protection for administrator entries is deactivated There is no connection from the handset to an access point AP New entry in the call list Symbols in the lower display row related to the buttons a EE Menu Softkey for redialing Softkey for the telephone book Softkey for the main menu Softkey to cancel the keypad lock Softkey control buttons to scroll up or down in lists Softkey control buttons to move the entry cursor Softkey control buttons to set the ringer volume and handset volume during calls and or during connection 15 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Dis
56. o these public return points free of charge Please find out the location of the return points from the information provided by the authorities responsible from waste disposal in the towns and municipalities Warning Old electrical devices do not belong in household waste Please hand them in to the recognized return points free of charge Declaration of conformity CE Marking This device fulfils the requirements of the EU directive 1999 5 EC Directive on Radio Equipment and Telecommunications Terminal Equipment and the rec iprocal recognition of their conformity Conformity with the abovementioned directive is confirmed by the CE mark on the device The declaration of conformity can be viewed online at the following address http www aastra com 69 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Appendix Technical data Standal ae a eee 802 11b g Number of channels 14 possibly restricted by the regulatory domain Frequencies i anaccesialawewsarmmedwnies 2 412 GHz 2 484 GHz possibly restricted by the regulatory domain Transmitting power ceeee 100mW maximum SO aS A A EA WEP WPA1 PSK WPA2 PSK Quality of Service cece eee WME Voice encryption 22 60 tdacastunetsdeces G 711 G 729 Charging point electricity supply 100 240 V 50 60 Hz 90mA Mains adapter plug ID No 4515303 Handset battery life
57. oftware should be loaded Preset on delivery solutions aastra detewe de Filename Pathway and name of the file Preset on delivery outgoing aafon312 dnld The updated is cancelled if the software to be loaded complies with the already existing one Licenses Here you will find the open source software licenses see also page 64 gt Press Menu L Select and confirm using OK L Select and confirm using OK C Select Licenses and confirm using OK Changing the administrator PIN Different system settings as well as the user name are protected by means of a PIN The PIN is set to 22222 by default Change the PIN 4 to 8 digits in order to prevent that unauthorised changes can be made to your settings gt Press Menu C Select and confirm using OK e Select PIN and confirm using OK gogog e Enter the administrator PIN 22222 by default oog Ooo e Enter the new administrator PIN oog Ooo ua Repeat the new PIN 62 VolIPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Deleting the MEM card You may delete any data on the MEM card and restore the default settings When doing so you also delete the profiles and the access data The local telephone book can be deleted separately e Switch off the handset keep the C key pressed e Simultaneously press the C key and number 5 and keep them pressed e Only release the keys if you see
58. oint with a fully discharged battery no display will be shown until a specific battery status has been reached This process can take a few minutes and is not a fault Even if the handset is switched off the battery will slowly run down Battery warning When the battery capacity has almost been used up the battery symbol in the display will flash and you will hear 3 short beeps every minute as an acoustic warning can be switched off in the menu Audio gt Signal tones If you are in the middle of a conversation there will be up to 5 minutes talk time left before the handset switches off 13 VolIPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Installation Logging on the handset Some preparations and programming are necessary to be able to integrate your handset into an existing wireless network WLAN and to register it on an access point AP You will find a detailed description of the corresponding steps in the chapter WLAN Registering a handset starting on page 47 You can save five so called profiles on your handset These profiles contain the accounts of five dif ferent WLAN configurations When changing from one WLAN to another you are therefore able to make calls within a very short period of time by selecting the corresponding profile For further information on the profiles see menu System gt Network gt Profiles on page 51 Attachi
59. on co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Phone settings Volume Select one of the following menu items and confirm with OK Select the desired volume with the arrow keys and confirm with OK Loudspeaker Select the desired volume with the arrow keys and confirm with OK If the handset is in energy saving mode the display is off the first time a button is pressed it will not be acknowledged by a key click 40 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 VolPon Phone settings Menu Display gt Press Menu CJ Select Display and confirm using OK L Select one of the following menu items and confirm with OK Contrast Select the desired contrast with the arrow keys and confirm with OK Illumination You can set the time for which the illumination should stay on Please consider that long illumination times result in increased energy con sumption which will be at the cost of the standby time of the handset You can determine the length of display illumination while the device is in the charging point using the setting Charging light Display Settings range 10 sec to 240 sec in set steps Keypad Settings range Off to 240 sec in set steps Charging light Settings range 1 sec to 240 sec in set steps On and Off Background Using the arrow keys you can choose one of six motifs
60. play screen softkeys and buttons Information on the current connection status or menu lists and texts will be displayed for you in windows In the idle state you will see the network name with internal call number your pro grammed user name the current time and also e g a programmed alarm and activated features The time will first be shown when it is transferred from the server Selection lists e g the telephone book and the menu for the features can be scrolled up or down using the arrow keys An entry that can be selected is shown in bold ill gt Server Caller no lt gt User name lt hh mm EE Menu Softkey row The texts and symbols in this row are related to the buttons below them The content of the row changes depending on the operating status Illumination The display automatically illuminates when you receive calls or when you press a button and turns the illumination off again automatically after a short period if no further buttons are pressed You can set the corresponding time period in the menu Display gt Illumination gt Display 16 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Display screen softkeys and buttons Softkeys and buttons Both of the buttons underneath the display and the arrow keys are known as softkeys The func tions assigned to the buttons are shown in the bottom display row The button function changes automatical
61. rding standby and talk times cc ccc cece cece eee eeeeseeeeeeeeeneeneneeseeees 3 E ET EE EEE A E EEEE E AE EENET EEFE 4 PIN DO CCUON presionin raner EEE E EAE EEE ETEA TORA ADN 4 MEMEA aE E N E E neuen E A aerenocaen ee 4 Headset COMM CCHON 2a i 545nemanaieseyadendbonnern devin E Oangret ese A RESER 4 Diao a soraa E anna N E A 5 Buttons on the handset iixssanahencratinewradenawradpaltedandacebunsdeaeradragasadenestoaetdeutuwten 6 REE R A E ET A O E A O E A A A 7 Unpacking and installing the phone isco decsaerexeinndetanssstewkvessenhenvesaneinsaedreurseastws 7 UMOACKING cerccerorierereni r PEETER E ENESES ES 7 Installing the charging point ssnessnnsenssensenssensersserssessersersserssrrssessersere 7 Putting the charging point into operation sssusssussenseeesseserrssrssersserserseresers 8 Putting handset into operation lt 52s2 lt assvcsancsdceuseuvsbensdeieecessanaaeeeinasenanenedecceasnens 9 Precautions when handling the battery ccccceceeceeeeeeeeeeeeeeeeseeneteeseeees 9 Precautions during Use 2 cacscan oy ccses ceria ccetedeeuseciiedede ones ncbhouseevideateceonaeencee 10 HAIRIAIMODEIGTION stasiat vatpweccnssckumawescesense stg EE NEEE ENEN REE 10 Chargingand USetimeES actcsaqtundvacsaieseten too eaiaccndaqucon ate EE rT n aari 11 inserting the Dattery serseripiisririnscesirosrid dadin te re KAEN EEE EISVET E RERE ri 11 Mering the MEM Card wi ceicace Goce sencat anes acon syaurtevenesoseoss eeucease
62. re you must charge the battery before using it for the first time e The use of the battery in a cold environment can shorten the expected battery life of a fully loaded battery Charge the battery in a place where the temperature is in the region of 10 C to 35 C Charging in a place outside of this temperature area can lead to charging time being longer than normal or could even lead to failure of the charging process e Avery limited battery life after full charging indicates that the operational life of the battery has expired Replace the battery complete with the battery compartment cover with a new one e Never wipe the battery with thinners petroleum ether alcohol or other liquid products or with chemically treated wipes This can lead to deformation of the battery and to operational fail ure Initial operation Charge the battery for approx 4 to 6 hours before using your handset for the first time The protec tive measure serves to extend the operational life of the battery Maximum battery power will first be reached after three to five cycles of charging and running down Regularly place the handset on the charging point to achieve optimum battery charging Your handset will only be ready for use after the battery has been charged for the first time Only then can calls be received and or made from this handset 10 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Installation
63. register itself in the corresponding WLAN Edit Select one of the profiles from the list and confirm using OK Enter the administrator PIN 22222 by default You can edit the entries for this profile for details see New Delete Select one of the profiles from the list and confirm using OK Enter the administrator PIN 22222 by default The profile will be deleted immediately It is possible to configure the handset so that in addition to the IP configuration the telephony accounts see chapter Setting up a SIP server page 52 are also transmitted per DHCP If a DHCP server only transfers an IP configuration without accounts the handset will ignore the offer from the DHCP and wait for one with accounts If this is the case DHCP will flash permanently in the top left of the display Then either the DHCP server must be configured so that it transfers access data see chapter Supported DHCP options page 65 or an access must be configured manually in the handset 51 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Setting up a SIP server You can store the accounts of up to five different WLAN networks in your handset The data required for this is all stored as accounts in a list from which a server can be selected The data for the SIP account is defined by the system administrator gt Press Menu L Select and confirm using OK L
64. s 65 Used producer dependent options vendor specific information cece cece eee ees 65 Supported country codes sssusssersssersssersserssserssserssserssersssersssersssessseee 66 Questions and answers s sssessenssesssrsserssreseessresereserserrsreseresereserssrrserese 67 Nottrot I idie AO ereere EE OSEA EAE 67 Operation behind a firewall or a DSL router cece cece eee e eee eeeeeeeeeeeeeeeeeneees 67 What is the difference between user name user ID and authentication name 67 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Contents Servicing and MAINTENANCE cece cece cece cece eee e eee e eee e eee e eee eeeeeeeeeeeeeaeeeaeeees 68 Environmental characteristics and disposal iscsccsicnccdesdevedeaedndeededecsecs sunedesvevees 68 Advice TON disposal serserissresrniissitiserveriinert tirep EN AIE E EEEE A i 68 Declaration OLCOMMOMMY j2nccneatcararesconeetamiadcnosetcspasseuenianrnsneencuntriseseeis cer eas 69 TERMIC NOI aee inen EEEE A E E E E 70 KALLTA E E T E A E E E SE OE E A E E T A O 71 NE o EENE cure E E EIEE E A E EEE E A E E 72 iV VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Using the phone Safety instructions Correct use declaration of conformity The Aastra Phone 312 is a handset for calling via SIP ina WLAN The CE mark on the product confirms its conformity to the tec
65. sessceseess 9 Battery status ssessseesssesessesssserssesrsssessseressee 13 Battery warning ssssssssssssseessssessseessseesssessssessss 13 Belt CEN asiani s 14 BoD E tr reer rrtirrttereristrtnrer te 58 Buttons on the handset csssscesscseseseees 6 BUPA 2 gape eeenperre eer eere ic nerereer ate Trent reer riers 39 C Call GIN GTSION hessian 45 Call waiting essesesssosssssesssssessssseesssserossseeossseees 34 Caller liSt ssseesssssseeesssseseessssseressssseeesssseseessssseee 32 CN EENE 29 Calling additional contact sssseesess00000s000 35 CE Marking e esssessssseessssesssssessssseesssseroseserossseess 69 Changing accounts SIP server sessseseeees 52 Changing the profiles cecsesseeeesseseesesees 48 Charging and use tiMes ccsesecseseeseeseeseeee 11 Charging light csessescevanceyscstascenesesssvsaiadectsntatinats 41 Charging point s esssesssssessssseessssessssseessssersssseesss 8 Baa AE E EE ETT 53 REV 15 coe ase E E T 4 CO N enisinia 43 Country codes sssssssessssssesssssseessssssceesssssscesssssees 66 Country Options sssessseessseesssessssessssesssseessserssse 42 www voipon co uk sales voipon co uk Tel 44 0 1245 808195 D Declaration of conformity s ssssssessssse 1 69 Device NhardWware ccscssssessesessscsssesseescsseseeseees 61 DHCP OPTIONS caistecascscacstasnewnsasesceseonsseeneassrnieorsee 65 DHCP Server AdVICE s ssscsss
66. stination field strength of the currently active AP over the last few minutes is displayed The perpendicular axis shows the field strength in dBm the horizontal axis shows the time On the right hand side the current field strength is displayed older field strengths are further to the left The green area of the diagram marks field strengths which are suitable for telephony Those in the red area will be subject to restrictions interference interruptions Using the l softkey the scale of the time axis can be changed between approx 30 minutes and approx 5 minutes 58 VolIPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Tools for troubleshooting info On the line in the diagram AP connection loss disassociation is represented by red symbols Green symbols designate a connection association to the AP or a change of APs gt Press Menu L Select and confirm using OK CJ Select Network and confirm using OK C Select Info and confirm using OK Info on the SIP server The status of registration to the SIP server is displayed If the handset is registered the time until the expiry of this registration is displayed Shortly before the expiry a new registration will be carried out automatically If no registration was possible the most recent SIP error code will be displayed Example Error Not registered Last registration error Status code 0 The following codes ar
67. t 17 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Display screen softkeys and buttons Handset button According to the current status of the phone e g idle state in conversation or in editor mode the handset button has the following functions In idle state The dialing tone is established When there is an incoming call The call is accepted During a conversation The conversation is ended and or the connection is broken down If you are browsing a list e g of caller numbers or the redialing list etc or numbers have been entered The call number is dialed Loudspeaker button Activates speakerphone hands free function When the speakerphone hands free function is switched on this button is illuminated Info button i This button can be used to access the caller list If there are new entries in the caller list the info button flashes C button The C button has a number of functions The function is dependent on the current status of the phone e g in idle state during a conversation or in editor mode etc and the length of time for which the button is pressed The following functions can be implemented If the device is switched off Quick press or pressing and holding the button The device is switched on In idle state Pressing and holding the button Handset is powering off 18 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax
68. t battery life span with highest sound quality If this mode is selected in the WLAN profile however not supported by the AP the Aastra Phone 312 will not use a power saving mode Async PS Poll This mode uses the PS Poll packages defined in 802 11 in order to request voice packages from the AP In contrast to the standard the PS Poll packages are not only used after the Beacons but asynchronously to them In this way one almost reaches the bat tery life span of U APSD with identical sound quality Not all APs support this mode If seri ous interruptions in the voice connection occur quite frequently you should use another power saving mode or no such mode at all 802 11 PS Poll This mechanism has been defined in the original 802 11 standard It involves the material disadvantage that a large part of the packages is delayed by the duration of the Beacon interval This impairs the sound quality Yet this mode may be useful if the AP does not support any other power saving mode but you nevertheless require long talk times None power saving mode No power saving mode is used The battery life span for voice connections is thus at least halved This mode can be used if the AP is not compatible with any other power saving mode In contrast to the other settings this setting also deactivates the search for access points in the background as this search also depends on a power saving mode Thus the handover behaviour is deteriorated IP a
69. t volumes 2 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Using the phone Overview and basic information General With the Aastra Phone 312 calls are made over the Internet VolP Voice over Internet Protocol Access is gained via access points APs of a WLAN Wireless Local Area Network The handset itself uses the SIP standard Session Initiation Protocol so that the connections must be made via an SIP server or an SIP compatible phone system which also supports this protocol The following requirements are valid for the WLAN APs e Radio network standard IEEE 802 11g strongly recommended or IEEE 802 11b e Encryption WPA2 recommended WPA1 and WEP and unencrypted operation are supported e For WPA an authentication by PSK pre shared key is supported e The APs must support and have activated WME Wireless Media Extensions also known as WMM Wi Fi Multimedia otherwise the battery life during conversations will be considerably shorter and the speech quality will be reduced Familiarize yourself with the configuration of your phone You will get to know lots of new func tions which will make communication and organization easier for you Please note The handset is not suitable for use in private or public WLAN access points hotspots Details regarding standby and talk times The battery energy consumption strongly depends on the characteristic of the access points
70. te as EE EARE ETS ee 54 Tools for TFOUBIESTO OUI INTO wcssiecceisccesvinsesossivesccinosscsaceiavscssseustesesesacisciveainesicansismennieaeatainnss 55 PANO ea E E hea naa pet aoe sua vasa tenses weed uae E donee 55 WA OE nt ac ccncncanwnera bende EEEE E A A 56 DULG SUEY OW cece tence E E cscs one sey adore E A T EE E E O T TTT 57 ASELL SLI o DANE EE E E S E E A E E E EE T 58 Info on the network connection 6 5 cen eevewasnciesssavereateurseeeadaseedeeneeerseeseececas ers 58 Molon the SIPSCIVEL sersreresirt sri enar EEr EEEREN S 59 DVSIOO a AAE E A eddies EEA EEA TEE ESE EE ENEA 60 Software update licenses PIN sesessssecessocssoccssocssccessocesoccesocescocesocessocesoocesocessocsssocssocsssosssose 61 CE e E ed EEIE EE EIE A E E ET E A E A 61 UDA ea nET E E A E nero EE E 61 LENSE aE E EE E EEA E E eeeennes 62 Changing the administrator PIN sssrssirsiisssrssisisssssorsi eii coridern esiri ridridiieriniersee iii 62 ROSCU E E E A E A A E A E A E E A N E 63 Deleting the MEM card tty ccs ccukaun quntepenesatoontseesscnaiamcauawi aca ueesbaereeoncrandaas 63 Deleting the local telephone book cece eee e eee ee cece eee eeeeeeeeeeeeeeeeeeeeeeeeeeees 63 POTS SINK E AE A E E E O E E E E E E 64 FS SO U S T EEE EE O N EE S EE E E 64 WN aeree E E E EE TE E E E 64 Supported DHCP Options sssisissrsrreriesreisver satini nkra d nE EE EE EEEE R 65 DHCP options supported by the Aastra Phone 312 cccceeecceeceeeesseeeeeeeeceane
71. u can make changes to the names and the call numbers Delete Deletes the entry concerned immediately Delete all Deletes the entire contents of the telephone book immediately You will find information about entering characters editor from page 23 onwards 38 VolIPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Phone settings gt Press Menu L Select and confirm with OK L Select one of the following menu items and confirm with OK Ringer settings Select one of the following menu items and confirm with OK Melody Select a melody using the arrow keys and confirm it using OK Ringer volume Select the desired ringer volume with the arrow keys and con firm with OK Ringer device Select the appropriate entry with the arrow keys and switch on v joroff jusing OK Buzzer J Ringer via the loudspeaker Vibrator 7 Call with vibration alert Headset J Call signal in the headset Leave the menu using Back D Signal tones Select the appropriate entry with the arrow keys and switch on or off Jusing OK Key click J Acoustic acknowledgement of pressing a key Confirm tones Vv Acoustic acknowledgement of successful programming Battery alarm V Warning signal for low battery capacity Range alarm Warning signal for fluctuation radio signal at the range limit Leave the menu using Back 39 VolPon www voip
72. u must enter the corre sponding rubric in the key When the entry is made the key is shown in plain text After you have quit the entry mask and called it up again only will be displayed In order to correct a key 48 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 WLAN Registering a handset you must enter it again In the AP always set the first WEP key as default value and also use it in the device settings Power save mode Using this setting you can influence which WLAN power saving mode will be used during the voice connections In most cases the Auto selection should find the suitable setting Not every AP supports all power saving modes In some configurations the Aastra Phone 312 will not be able to automatically detect the best power saving mode to be used in a reliable way In these cases it may be useful to manually set another mode Using the left softkey w select Auto In this setting the device tries to use U APSD if the AP signals that it will support this If the AP does not support U APSD the Aastra Phone 312 will use asynchronous PS Poll Whether U APSD is supported or not can be determined in the site survey mode If serious interruptions in the voice connection occur quite frequently you should use another power saving mode or no such mode at all U APSD Unscheduled Automatic Power Save Delivery is defined in the 802 11e standard This mode combines the longes
73. uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Tools for troubleshooting info The access points APs and their field strengths which can currently be received are displayed ina window upper area These may be APs which the handset can connect to but may also be ones which belong to foreign systems If a network profile has been established APs with a matching SSID appear in black whilst foreign APs are displayed in red If a connection to an AP exists this will also be marked with an asterisk Select one of the listed APs using the arrow key In the lower part of the display detailed information is shown about the selected AP Example display First row lt SSID of the AP gt Second row lt Channel of the AP gt as well as possible encryption mechanisms supported by the AP WEP TKIP AES Third row possible authentication mechanisms supported by the AP 802 1X PSK and possible QoS mechanisms supported by the AP WME gt Press Menu C Select System and confirm using OK CJ Select Network and confirm using OK C Select Toos and confirm using OK C Select Site survey and confirm using OK If you press Options you can switch a filter on using OK If the filter is active only the APs that have SSIDs matching the active profile are displayed in the list Using the submenu New profile you can transfer data from the site survey to produce a new pro file see page 47 57
74. us greuincuyacvarniores ANNES a EEEL EASTEN 19 ONE N U ere E EEA A EES 19 Automatic tade OULU ses a s noavdaneaceanmeniwenayea chaeniws EEEO ENEA AEE 20 Navigating CNG Mer ssicssscscieassicessscevecsasasniceacseveccnsvsanaesseosodvansdevanssssunenssuessicaneesacsesssctonissearents 21 Example Ihe mainmenu siresirsecrertirrieriideno oeii EEEN Er SEEE ENER 21 Example Telephone book editor cs cai0 0sevecsnssvauweocssdaesueewndes das sedersedvehoneseeweisess 23 VG COIOP parria EEA E ER I E E EA SS 24 Enter names call numbers s sssnsssensssersssenssersseresssersssrssereessrroserreseresee 24 Basic PUNCEIONS nessroersrriniinris iinan inann erone orania EEIE SEERNE aii EA EE 25 Switching the handset on off essensseensseresserrsseesserssseressereseresseresseresseee 25 a E A ENI E EE N EE E AEEA AE 26 Turning the key lockon sssusssnnssonsssennssernsssenssernssressscrnssroserressrroessrreseresee 26 Turning the key lock off ssnnssunnssennssernssensseessseesssersssesssersssersssrreserssee 26 Switching the hands free function on off ssssssnesesseussessersserssesseesseesersserss 26 Setting the handset volume during a conversation ccc eeesccce cece eee eeeeeeeesenaeeees 27 Switching the ringer off Jc cossanrrtcosaeetarn stares eesudsewnmed eecdtaletostosadaoneeieouetteenseel 27 Set ng the ninger d rmnga Call csiscuc as aceeesexseetesseeeseetatdast scant rriari tidi enie eks 27 Handsetnotattainable scavicavanrsmcianssne
75. using OK CJ Select Network and confirm using OK L Select and confirm using OK If there is still no profile saved Press New If profiles are already saved Press Options select and confirm with OK Enter the administrator PIN 22222 by default The empty entry masks for a network profile will be opened Information regarding the menu control In the setting windows of the profiles and access data you can by shortly pressing the arrow keys move the cursor in the entry line by one position By keeping the arrow keys pressed you can go to the next entry line You can make the following entries in the profile Please also familiarize yourself with the data with which you have set up the WLAN When making entries always switch between the entry selection lines using the arrow keys and finish the profile definition with OK Profile name Enter a name any name for this new profile for advice on entering names see page 23 you can make corrections using the C button Region Choose the appropriate region from those offered in the list using the left softkey w Press the arrow key in order to access other entries SSID Network name Enter the SSID Security Choose the desired encryption from the list of possibilities WEP WPA1 PSK WPA2 PSK or No security using the left softkey Press the arrow key in order to access other entries WEP key or WPA key If you have selected WEP WPA1 PSK or WPA2 PSK yo
76. visecesssiceeiuvesvesstuacstavanteicaseassasessivacdivessasives taceisinies 37 NEW CINE sorire ennan EEE E E EEE 37 PONG Y eea E AE A A O ra 38 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Contents Phone seringo sc case sxccscccatetucpasarcets suanscicte caus contvecesaccucaigaeceissunesstactnieseecanscecavinsinntec eres netnese 39 Ment AOO ccs couche nE onosevnceea dua E E AN A 39 Menu DEDY eesriie E EAE E EE N EEES ASNT 41 Menu Phone opUOnS seirisirersarreriorst t EnEn Aeae ENTR a EEA 42 Menus Call diversion seseirrsofprreoneenrtert eredeti EENI nes EEDEN Oie EEEE VINST ENTEN 45 Meanw A aene EEE E E EE einen 46 WLAN Registering a handset iiacisicvsceiscaeieasacivscstacsinosessnveonvsessievesvieassaciccevnisuedacvarsissseandeseasanasis 47 Set ng upa WLAN profile srsssisesrserssoterdarereids estris irot aiT r ELENE ES ERENER EE TES 47 Selection via Site SUIVEY serrsrrisurererinaris sid atiset ts EnEn E RAEE NANA ENESE EE EIRE 47 Manual configuration 14225255 occa seovetensaciescasceens oisend peeguneysn es ioe oeaee aoe 48 After the configuration fe sceodradevderyecons vyhine eve lasdadivwidageeed secessendesesuienddsianes 50 Changiig te prO sce so nacuasceseyeetse ee ceatecees te vane vee nes oud EENE E 51 Setting upa SIP SQIV GN crsiccascccisccsvscesinsvevvecuvincssacceseccvensasursuueceaessesassacecvouusivtacarseraveesouatieuseeaveots 52 Changing ACCOUIGS cc ccnec sss cccosecoaedentocncaseeun co
77. wers often take more than one hundred milliseconds The device will automatically adjust the network activity depending on the state If for example the Ping tool is used from the telephone it aborts the WLAN idle state Then Pings from the outside will be answered immediately Operation behind a firewall or a DSL router Why do I have problems behind my DSL router The Aastra Phone 312 has been designed for the use in local company networks Currently no mechanisms for bypassing NAT routers and firewalls are installed e g STUN The functionality behind such devices can thus not be guaranteed What is the difference between user name user ID and authentication name The user name in the telephone options is used as display name for SIP This is the one that is shown as name at the party receiving the call if applicable The user ID from the SIP profile often corresponds to the telephone number In a SIP URI this is the part in front of the If no separate authentication name is set up the user ID is still used for the authentication if the server requests this It is possible to set an authentication name auth name if it is different from the user ID There are for example installations in which the user ID corresponds to the telephone number while the authentication name is an abbreviation of the real name e g JPublic 67 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245
78. where its ventilation could be obstructed or where water could run into it e Dusty areas and areas which are subject to vibrations jolting or extreme temperature fluctua tions 1 www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Using the phone The following advice must be observed without fail when installing connecting and operating the phone e Position the connecting cable where it will not cause accidents e Only connect the connecting cable to the intended sockets e Only connect authorized accessories e Only use the mains adapter plug supplied ID no 4515303 e Research has shown that in certain cases portable phones which are switched on can influence medical devices Therefore when using portable phones within medical facilities comply with the regulations of the institution concerned e Never open the charging point or the handset except for the battery cover yourself touch the plug contacts with sharp or metallic objects carry the charging point by the connecting cable e Only clean your telephone with a slightly damp cloth e Do not use your phone in areas where there is the danger of explosion Install and keep the handset and accessories out of the reach of children Advice for hearing aid users Before using the handset hearing aid users should be aware that the radio signal will engage with the hearing aid and could cause an unpleasant buzzing noise at sufficien
79. y SIP user ID SIP password www voipon co uk 2 Z zZ N sales voipon co uk u16 text text text text text text Country see table below Name of account SIP proxy address name port Registrar address name port Outbound proxy address port SIP user ID Registrar address name port Tel 44 0 1245 808195 Optional Optional Necessary if accounts are configured per DHCP otherwise ignored Optional Optional Necessary if accounts are configured per DHCP otherwise ignored Optional 65 Fax 44 0 1245 808299 Appendix Desig nation Name Length Type Meaning Comment 26 SIPAuth Name N text SIP Authentication Name Necessary if the access data has been configured using DHCP and this value does not corres pond to the user ID 66 VolPon www voipon co uk Value Country 1 GERMANY 2 GREAT BRITAIN 3 SWITZERLAND 4 SPAIN 5 FRANCE 6 ITALY 7 RUSSIA 8 BELGIUM 9 THE NETHERLANDS 10 CZECH REPUBLIC 14 FINLAND 16 POLAND 25 TAIWAN 100 USA 102 CANADA sales voipon co uk Supported country codes Tel 44 0 1245 808195 Fax 44 0 1245 808299 Appendix Questions and answers Net traffic in idle state Why are the values from my PC provided by Ping so poor If the device is in idle state the network capacity is reduced as far as possible If in this state Ping packages ICMP Echo Requests are sent to the Aastra Phone 312 from the outside the ans
80. you are saying anymore When you want to talk to the person again press the left softkey once more The person you are on the phone with can hear what you are saying again 28 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Calling Dialing the call number All calls described in this section that are initiated by pressing the handset button can also be carried out in the hands free mode using the loudspeaker button Dialing call number with predial When using predial you have the opportunity to correct your entries before dialing Enter the call number in the idle state Correct mistakes using the arrow keys cursor and the C button to delete and replace with new entries if necessary Press the handset button to dial Dialing call number with direct dialing Press the handset button Enter the call number and end it with 7 the number will be dialed immediately Please enter the call number quickly because four seconds after the last number is entered dialing will be started even if has not been pressed If numbers have not been entered completely the wrong number will be dialed To end the conversation Press the handset button ee or Press L i Select Disconnect Press OK 29 VolPon www voipon co uk sales voipon co uk Tel 44 0 1245 808195 Fax 44 0 1245 808299 Calling Calling from the redialing list The 10 most recently
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