InsideBusiness Payments
Contents
1. indicate that payments are confidential Details of these pay ments can only be viewed by users with the View confiden tial payments profile see page 24 Import file O us m Import options imgorn fae as Batch akhdootang in statement Format Automatic Product Aunomate Category 4 Sunaand Dexcretica Hast aigormm check BHA 284 File to be Wnported e tae 165068 tie 3 CU Drowse Payments Browse Import file as uanset Category InsideBusiness Payments User manual 16 Multibatch By supporting multibatch for SEPA XML IBP enables you to im port multiple batches with one file A batch contains transactions with identical execution dates and remitter accounts You can continue working with IBP while it is importing the file in the background When completed the File uploaded success fully message will appear Check the file status in the Imported files list InsideBusiness Payments User manual 17 Authorising payments and batches Payments Select Authorise You can select the payment orders you wish to authorise in Tip the Open payments screen Payment orders can be selected If you wish to store the individually or all at once transaction data please export e Go to Payments and then Open payments in the menu them Payments initiated in bar IBP are stored for 100 days e Select the payments batches that you wish2. wo O Create addressee InsideBusiness Payments User manual 11 Importing addressees Go to Payments and then Address book in the menu bar Click on Import and follow the instructions on the screen If you wish you can export an example file from IBP to see which information is used in which column see Download addressees ING Bb SEs oe 7 Import Addressee eo f File Adgrestees bt Browse First Bno contains header information R Orurwsito existing addresseus Create payment template fot owe addressees Scope of addressees AL companies Payments Mandatory betty Downloading addressees Go to Payments and then Address book in the menu bar e Select the addressees which you wish to export and click on Download In this case do not use Export Please do not edit or save this file in Excel because this may change the account number format To make any changes to the CSV file in Excel follow the instruc tions based on Microsoft Office 2010 below to ensure that your account numbers remain unchanged 1 After exporting the file save it immediately do not open it in Excel 2 Launch Excel An empty screen will appear Go to the Data menu and select From text 4 Select the file and click on Import The Text Import Wizard is launched 5 Inthe first step select Delimited and click on Next In step 2 s
3. Credit Institutions and Financial Institu tions Register ING Bank N V is also subject to the supervision of the Netherlands Competition Authority NMa Information about the supervision of ING Bank N V can be obtained from the DNB www dnb nl the AFM www afm nl or the ACM www acm nl In the context of this publication ING and bank are under stood to mean ING Bank N V ING PCM140 0314 ING Bank N V
4. Messages InsideBusiness Payments User manual 5 Navigating Menu The screen displays all main menu options Move the mouse over the main menu to open the submenu Breadcrumb trail The breadcrumb trail is located next to the home icon fe on the main screens and shows your location in the site naviga tion The breadcrumb trail can also be used to navigate to the previous location Use Home to return to the welcome screen Help If you have questions or problems in any screen use Help O Sitemap Sitemap in the main menu gives you an overview of all the functions that are available for your user profile Within each function you can click straight through to the desired screen Home Main menu gt Subscription detads 3 Companies Contact Cetaiis I wheematcon Messages 4 Related actions No actions apple atie users Pronet View Accounts 5 Submenus Breadcrumb trail Stele gt Configure templates Reporung templates Sitemap gt View and autnorise modifications Modiicabons Help Goweratuser 73 tisip Stanne Logas Imuing date 2v Entries por page 15 InsideBusiness Payments User manual 6 Main screens and detail screens A main screen will often contain a table with data such as open payments or account statements If you want to know more about a specific topic click on a line and a pop up will appear with the infor
5. User manual 28 Counterparty Addressee If you have the additional Counterparty mandate and single Tip mandate for specific sign or Counterparty mandate and dual sign profile you may Watch the instruction video addressee accounts register for deviating addressee account signing permissions Counterparty mandate sign In this case these mandates replace the standard permissions per addressee Registering a specific addressee account sign permission e Determine whether the specific addressee account sign permission should only depend on the addressee account level 5 or also on remitter account level 6 e Click on Create sign permission on the selected level Enter the required data e Click on Save e Click on Finish to authorise the changes e If desired provide a description of the change e Verify the changes and click on Authorise to confirm them e Follow the instructions on the screen Registering a counterparty mandate with one or two signatures If a single signature is needed to register and authorise devi ating counterparty mandate signing permissions for specific accounts you can independently register and authorise the counterparty mandate with the Counterparty mandate and single sign profile If two signatures are needed then a second user with the Counterparty mandate dual sign profile will have to sign to authorise the changes The second authoris
6. can authorise new and changed reporting templates by themselves without a second signature ING B Customer Virtual Trading Create Reporting template Master data Reporting tergiates s Master data Feis Mapon Reporting template MT940 export Oexription For franca pmnan Sowo Fue Format MTS80 Field separator Py oe Field separator C1 ee Text enclosed in quotes 2 rd Text enclosed in quotes tester ao wie Setenames Language 4 Engish Header line with field belo names Language Mandatory teids Save InsideBusiness Payments User manual 33 e Click Finish to authorise the modifications to the reporting templates Upon authorisation the reporting template will be available for all users included in your agreement with the Download reporting profile Authorising modifications Examples of administrative modifications may be a change in the account name or a change in a reporting template In the administration module in IBP you can change modify various details and sign for the modification at once from the moment you Click on Finish Descriptions can be entered for each group of modifications so that they can be easily recognised in the authorisation screen at a later time The authorisation screen shows the date and time of the modification the user ID and the name of the user who entered the modification as well as the description
7. to a CSV file 1 All lines up to a maximum of 500 will be exported If you make a selection the selected lines will be exported up to a maximum of 500 Click on the export icon Your browser s download screen will appear Choose a destina tion and save the file The file is saved in CSV format Comma Separated Value The field separator can be configured in the Preferences menu Hj Printing on screen data Printing information from a table creates a PDF file 1 G3 All lines up to a maximum of 500 will be printed If you make a selection the selected lines will be printed up to a maximum of 500 The print will contain all columns that are visible on the screen Click on the printer icon Click on Open the file will be opened in the PDF reader Use the PDF reader to print the file Or click Save the browser s download screen will appear You can now save the file in PDF format InsideBusiness Payments User manual 10 Payments Managing address book You can use your address book to store the details Tip counterparties of your creditors and or debtors In IBP these are referred to When you enter the as addressees counterparties The profile Maintain counter addressees IBAN the details parties is required of the bank and account number are added Overview of addressees automatically e Go to Payments and then Address book in the menu bar e You can add m
8. to authorise Click on Authorise e An overview of the payments batches ready to be authorised will appear e Click on Authorise An authorisation pop up appears e Follow the instructions on the screen The payments batches are now sent to the bank for processing Depending on the permissions assigned to the user the pay ment batch will have to be authorised by one or more users before being able to be sent to the bank I NG R insideBusiness Payments gt Pamerts gt Open payments Geaeraser 23 Help Semas Lezit Restated actons Open payments 42 frees 0 impon Sie View sent payments Winer At payments gt Manage vers View payments n heme Type States Fara Account Amount Currency Addressee nmr F m Creaton date View address doot gt VT NL Main Paymem Emeres 131013 account 699 00 EUR Food seraces 32602034004 Retow 699 11013 142304 Payment Entered tanana daei 1500 EUR Energy 0367306827 441113 110001 2 Parmer Erres naa 25000 EUR Foodsersces 32502036004 ee MR 11113111239 r Pasnert Unteres unan en 12000 U30 rebel s 1240042 Tors November 1471019 19 230 5 VT NL Main ad Payment Entered wana accout 21300 EUR Foosseraces 12402034004 inwence 13099 11113 142243 F Payment rere snn pedaal 900 uso Vater 1250042 Toys Novemter tanana 142938 r Reagy tor as VT NL Main E d Batcn ansat 181443 Account 34341 EUR 919013 1425 8 Setect Ad Pace Mone 4 12324 0 Entries per page lt a InsideBusiness Pay
9. you previously provided All modifications you made only come into effect once they have been authorised Modifica tions are always authorised according to the following steps There is a distinction between Authorise now and Authorise later Authorise now This involves authorising any modifications directly after you made them e Click on Finish after making the modification s You will now see the modification that are ready to be authorised e Use the Description field to provide an explanation for the modification e Click on Authorise and follow the instructions on the screen ING Modification Authorisation VASCO Secure PIN Entry Pesce enter the cate a cumert som PIN n ta Proad center Ei the ranan InsideBusiness Payments User manual 34 All modifications have now been incorporated All modifications Note are activated with a single electronic signature If you log out without having Click on Discard to reverse the modification s authorised or discarded a modification the modified Authorise later object will receive an In It is possible to authorise any modifications you made in the progress status You can only various screens at a later time modify this object once it has Go the Administration and Modifications for an overview of been authorised or discarded any modifications that have yet to be authorised e Click on the line of th
10. 4 Your ING I Dentity Card 36 Banking safely 37 InsideBusiness Payments User manual 3 Important before you start InsideBusiness Payments User manual 4 Your ING Dentity Card must be activated before you can start working with InsideBusiness Payments To do so please complete and return the acceptance form enclosed with the letter in the ING I Dentity Box We will notify you by email as soon as ING has received the form and your card has been activated Change your initial PIN immediately after receiving it Do not use an obvious PIN such as your date of birth Never keep a written record of your PIN Do not tell anybody your login codes and PIN Do not let anyone else use your ING I Dentity Card Getting to work with InsideBusiness Payments Logging in Go to the IBP website Select your login method and follow the on screen instructions Welcome screen After logging in you will see the welcome screen including e A concise status of your actions e Messages from ING InsideBusiness Payments Reporting Payments Administration Preferences Information Welcome to insideBusmess Payments Your ast login was on 21 11 13 14 01 For your atteetion o Welcome to InsideBusiness Payments Generoluser 23 Help Sitemap Logat authonsabons 2 Messages Oo Evines View a ems Gotcha o bs r Subject Issuing date as wien Actions ae 2 Nem WebSphere Fuxpack si installed WASS 1 FP45 avna aa tee
11. Business type category lt No value selected gt Product type SEPA Credit Transfer Mutgle SEPA Credit Transter Salary SEPA Creat Transfer ntracompany SEPA Creat Transfer Real Time Priority Mandatory elds Business type category InsideBusiness Payments User manual 15 Importing a payment or An import file can contain single credit transfers multiple credit Tip batch transfers or direct debits Watch the instruction video Import payment or batch Importing files Go to Payments and then Import file in the menu bar e Enter data Hash check e Click Browse and select the file with single credit trans When importing transactions fers such as BTL91 PAYMUL 1 3 multiple credit transfer you may request a so called or direct debits such as SEPA XML PAYMUL 1 3 hash check to check whether The Import file as field offers the following options your file was modified before Batchbooking in statement to make the batch appear it was imported the check as a single transaction without payment details on the provides no guarantee IBP account statement can calculate a hash using the Individual bookings on account statement to make the MD5 SHA 1 or SHA 256 transactions appear individually with payment details method This option must also on the account statement be supported by your ERP The Confidential payment category can be used to provider
12. InsideBusiness Payments User manual How it works Ke z A RSEN STAW A EN ore Introduction InsideBusiness Payments IBP is ING s online banking solution for organisations with ambitions at home and abroad IBP gives you an overview and control over your incoming and outgoing cash flows with optimal security Now and in the future This manual provides information about the possibilities of InsideBusiness Payments Basic explanations of its various functionalities are available in the instruction videos at inginsidebusiness com InsideBusiness Payments User manual 2 Table of contents Important before you start 4 Getting to work with InsideBusiness Payments 5 Welcome screen 5 Navigating 6 Tables 8 Payments 11 Managing address book counterparties 11 Entering a payment 13 Entering an urgent payment 15 Importing a payment or batch 16 Authorising payments and batches 18 Reporting 19 Overview of balances 19 Viewing account statements 20 Customer admin basic 21 Note Overview of features 21 This chapter outlines Modifying account name 22 features at the disposal of Users 23 InsideBusiness Payments Overview of profiles 24 users who have a Customer Personalised profile 25 admin basic profile Group profile 25 Account permissions 26 Signing permissions 27 Counterparty mandate for specific addressee accounts 29 Managing contact details 31 Reporting templates 32 Authorising modifications 3
13. NO75 1 Related actions r VT NL USO account nang 502 USO Ma2 1 r VT NL USD account LALAR 6 09 USO n321 2 r VT NL Man Account win 100 EUR N32 1 Tabs 7 VT NL RC Webshop mava 200 EUR N321 2 Select Al Page Mone 1224 9m Entries per page 30 i icoon InsideBusiness Payments User manual 7 Tables Entries per page Configure columns Select Navigation Export Print Manage views Working with a table There are several actions that can be performed on a table Setting the number of items per page in the Entries per page field This can be increased to a maximum of 150 e Adding and removing columns Click on the icon Columns can be dragged from the list to the table and dropped in the desired location Save the configurations as a View see Manage views Selecting lines or undoing a selection Click on All to select all lines Page to select only the lines on the current page None to undo the selection Navigating when a selection is spread out over multiple pages you can navigate between the pages with 4 i below the table Exporting on screen data to CSV or other format Printing on screen data to PDF e Managing a view I NG A IngsideBusiness Payments Reporting Payments Administration Preferences information 2 ing Credit debit Genetaluser 23 Help Sitemap Logas pacer dren e Credit debit 199 cones B 0O V
14. P they will use the contact information that is regis tered in your subscription If you wish you can manually change your organisation s contact information in IBP Managing contact details Go to Administration and to Contact details in the menu bar e Modify the relevant fields click on Finish and follow the instructions on the screen to authorise the change Customer Virtual Trading Master data Customer bas emf Companies Accounts Raptin mgt Pts usos Moditication status Not ostes Muhi company main subscription M Customer details Customec Virtual Trading Administration 0 Finish InsideBusiness Payments User manual 31 Tip Check your contact details regularly and modify them if necessary Reporting templates Administration Reporting template name Description Source Format Type It is possible to download account information in IBP The ac count information can be converted via a Reporting template into an output file CSV format Comma Separated Values This output file can be used for further processing for example in your accounting system You can determine the format of the output files by creating or modifying reporting templates Managing reporting templates Go to Administration Reporting templates and then to the overview of available reporting templates in the menu bar Click on Create or select the l
15. ation is signed in the Modifications screen The user can do so by selecting Administration in the menu bar and then Modifications e Click on the change that needs to be authorised e Verify the changes by clicking the modified object Close the screen e Use the checkbox to select the line and click on Authorise e Follow the instructions on the screen InsideBusiness Payments User manual 29 Features of the counterparty mandate for specific counterparty accounts e The counterparty to whom the specific counterparty mandate applies must be registered as a creditor in the address book e Abatch is processed under the deviating signing permission if all credit transfers in the batch comply with the conditions of the counterparty mandate e The limit set for a specific counterparty mandate is a limit on each credit transfer not on the batch Abuse e The profile Counterparty mandate dual sign can be request ed to minimise the risk of abuse In that case two authorised administrators are always needed to register for a specific counterparty account e A deviant sign permission can be either expanded or limited A limited sign permission can however easily be circum vented The use of counterparty mandates for the purpose of limiting sign permissions is therefore not recommended InsideBusiness Payments User manual 30 Manage contact details When ING needs to contact your organisation about issues related to IB
16. cific permissions It is also possible to print overviews Overview of users Go to Administration and then to Users in the menu bar e Make a selection and click Print list or Print details to print an overview e Click on a line for user details The Profiles tab provides an overview of the profiles assigned to the user Customer Virtual Trading User Generaluser 23 Profiles User e i Master data ING Dertity Card Profiles Permissica ovensra Permission Assignment 14 Exes i View Q D i D r r r r r r r r acid bbl i Administration Assigned profiles InsideBusiness Payments User manual 23 Overview of profiles Create transactions Create payments periodic payments and templates manually View counterparties Import transactions Import individual payments and batches Authorise orders Authorise or reject a payment batch Whether or not the user is actually allowed to authorise a payment batch depends on the sign permissions that have been assigned see page 27 Download reporting Download account statements and intraday transactions Maintain counterparties Maintain debtors and creditors Customer admin basic This profile is described in this chapter Counterparty mandate and single sign Manage deviating signing permissions for specific counterpar ties One signature is needed to authorise the modification of the devia
17. ctions depending on the type of payment For example you can indicate that an international payment should be executed through an intermediary bank Once you have completed the payment you can authorise it or save it for authorisation Use Save and next under More actions to proceed to a new payment If you have not yet entered all required information save the payment as incomplete and add the remaining data later Charges regulation Charge bearer Payment classifeanon Product type Croque Payment InsideBusiness Payments User manual 14 Entering an urgent When manually entering an urgent payment there are four dif payment ferent types of urgent payments For all payment types the booking type is set to Individual book ing on account statement If you select Total amount on ac count statement it is not possible to enter an urgent payment Domestic urgent payment only within the Netherlands Priority Urgent Business type category lt No value selected gt Product type Domestic urgent credit transfer SEPA Credit Transfer Intracompany INTC Priority Normal or Urgent Business type category SEPA Credit Transfer Intracompany Product type SEPA Credit Transfer SEPA Credit Transfer Real Time TREA Priority Normal or Urgent Business type category SEPA Credit Transfer Real Time Product type SEPA Credit Transfer SEPA Credit Transfer priority urgent Priority Urgent
18. e modifications that need to be au thorised and follow the steps from the second bullet under Authorise now Viewing completed modifications The Modifications screen allows you to change the filter setting from Unconfirmed modifications into All modifications A his tory of the modifications already authorised appears along with the modifications that have yet to be authorised InsideBusiness Payments User manual 35 Your ING I Dentity Card Your ING I Dentity Card gives you secure access to InsideBusiness Payments at all times Further information and frequently asked questions about how to use your ING I Dentity Card are available on the internet at Frequently Asked Questions InsideBusiness Payments ING I Dentity Card lost stolen or abused If you have lost your card or if it is stolen or you suspect it has been abused by someone else please immediately contact Alarm and Communications Centre ING 31 0 88 464 2224 local rate applies InsideBusiness Payments User manual 36 Banking safely ING does everything within its power to prevent abuse includ ing substantial investments in upgrading the programmes and improving security techniques Banking safely in InsideBusiness Payments is the responsibility of both ING and its customers Your responsibility as a customer is to protect your computer and network environment adequately against abuse by unauthorised individuals 1 Keep your securit
19. e signing permissions apply to all payments batches of a specific type of product This level is used only for deviating signing permissions for collections or savings orders Specific remitter account sign permissions These signing permissions apply to all payments batches initiated from a specific account Specific product and remitter account sign permissions These signing permissions apply to payments batches of a specific type of payment product that are initiated from a specific account Deviant permissions for collections and savings order are administered by ING at this level Specific addressee account sign permissions These signing permissions apply to payments batches to a specific addressee account Specific remitter account and addressee account sign permission These signing permissions apply to payments batches from a specific account to a specific addressee account A Specific remitter account and addressee account sign permissions 3 Entries h Addressee Addressee account Remitter Remitter account Flexsource Flex Virtual Trading VT PL Retail unit r Food semces Food Vetual Trading VT AT USD Account US Toy production US Toy Virtual Trading VT NL Retail unit automotive Remitter account Select All Page None ac tom Addressee account Signature class Single S Primary A Single 5 Limit Currency 10000 GBP 10 000 00 EUR Entries per page 5 InsideBusiness Payments
20. elect Semicolon and click on Next 7 Right scroll in step 3 until you see the column dom_account_number Select this column and then Text under Column data format 8 Repeat the action for the account_number column Click on Finish 9 Select A1 as the import location and click on OK a D InsideBusiness Payments User manual 12 Entering a payment A payment in IBP can be a single credit transfer a multiple Tip credit transfer a direct debit a savings order or a periodical Watch the instruction video transaction Enter and authorise a payment Payments can be entered manually or imported Entering a payment manually e Click Payments in the menu bar and select Credit trans fer or Direct debit e Select a beneficiary or create a new beneficiary using the New button e Enter the remaining details Payments Selecting a beneficiary New beneficiary InsideBusiness Payments User manual 13 Entering a payment manually continued Payment reference Remittance information Extend screen Press the Tab key on your keyboard after filling in the last field to add extra fields for this payment You can now enter additional information such as a payment reference or remittance information Click on Show the extended payment attributes for additional fields You can now enter additional instru
21. iew balances View intraday repons View AB transactons Mansy sews Additional settings Y View account a Q y par a date Account Amount Currency Addiessoo Addressee account Remittance information r 081113 VT AT USD Account 221100 EUR Bunker Bevebgng NV NLS5RAB00357306327 Extra bevediging vakantepenode j 0814113 VT AT USD Account 627 00 BUR C Goat NLISRABO0357108827 Tickets Rome Business class r ones VT AT USO Account 139900 EUR Sloe Sky High Teaeliing LUS70141853675703000 Tickets LA Business class r oma VT AT USO Account 0000 EUR K Koets NLS5SRABO0357308227 Terugsioning naw kutma boking r onm VT AT USD Account 13 00000 EUR C Groot NLSSRABOOMTI08827 Besteling PCs r mw VT BE investments 660 00 EUR Mres A Jansen NLISRABO07 308827 r IWIN VT BE investments 5570 ER A de org NLSSRABOO367308827 M t rekeningnummer 561 j ETES VT BE investments 89900 EUR A de Jong NLSSRABOOMTIO8IZ7 Tickets LA Business class r twan VT BE livestmeres 25000 EUR A Jansen LU670141853675703000 r 1010 13 VT BE investments 11579 EUR A de keg NL95RABO0357308827 Setect At Page Hone 4 eee Exnties por page 9 InsideBusiness Payments User manual 8 Manage views Tip This screen contains system and personal views and shows Watch the instruction video what the default view is if you open the screen Delete and add a column This screen allows you to Copy a view by selecting it and clicking Copy e Rename a view by selecting
22. ine of a reporting template for modification Two standard reporting templates are available for modification Statement txt reporting template with account statement information Transaction txt reporting template with account state ment information and underlying transaction details Enter the name of the template in the Reporting template field Fill in the Description field if desired In the Source field choose File or Database If File is filled in the Format field will appear Choose MT940 or MT942 as the Format The Type of reporting template determines for what type of report the template will be available E g a reporting template of the type Transaction will only be available via the Credit debit menu option in the Reporting menu In addition the Type of template determines the standard number of fields available for your reporting template see also page 33 ING Si Drem vores snes teva veminn Customer Virtual Trading Create Reporting template Master data Reporting temeiates s Master data Fools Mappng Reporting template 2 MT 40 export Description For naca manaon Sowce 4 Fis m Format 5 MT90 lt Type O steve A Field separator Text enclosed in quotes d Header lino with field names a Language Engish tsip Mandatory tetds Cancel In
23. it and clicking Rename e Delete a personal view by selecting it and clicking More actions gt Delete e Set anew default view by selecting it and clicking More actions gt Set as default Creating or configuring a view There are system views and personal views System views cannot be modified but they can be copied and saved under a different name as a personal view which can be customised to your preferences by adding or removing columns changing sorting criteria and filtering data Save your view if you wish to reuse it later Creating or modifying a personal view Select a view from the list that you wish to use as a template to create a personal view Modify the current table view by Sorting columns by clicking on the column title Configuring column filters by clicking on the filter icon p in the column title and entering the filter criteria e Filtering the table with extra settings by clicking on the link and entering the filter criteria e Adding or removing columns by clicking on the configure columns icon h on the left in the column title and dragging columns from the list to the table or from the table to the list Change the order of the columns by dragging them to the preferred location Click on Save this view to save or on Undo temporary changes in view to discard them InsideBusiness Payments User manual 9 Exporting data Information from a screen with a table can be exported
24. mation A detail screen provides information about a selected line in the main screen Infobox Below the menu bar you will find the infobox with information about the screen that is currently displayed The text will appear when you click the i icon on the right Move the mouse over the screen to reveal information about the various parts of the screen Related actions This menu is located on the left side of the screen This allows you to quickly and easily perform actions related to the screen Tabs Some screens may contain tabs Select them by clicking on the tab I NG B IngsideBusiness Payments Reporting Payments Administration Preferences information 4 Reporting gt Transaction type 1 gt Information Generatusor 23 Help Stemap Logat Messages Exchange rates Related actions 2 This screen shows the total amount of credit and de 9 a View batances View transactions Vie Casay Se Combined overview per day Bio View account FF statements D Tatal amounts Transaction type Transaction type 172 Entnes View All transactions gt Manage views Account Value date Amount Currency Tramsaction type Transactions r VT NL USD account swt 5 09 USO N321 1 r V NL USO account ALAR 600 USO N32 2 VT IT Retail une ALOE 3 14500 USO NOg 1 Infobox VT NL Retai wna sutomative rig 600 EUR N32 2 r VT NL Retail ent automotive 213 5 00 EUR 6321 5 r VT FR Operations si83 167 00 EUR
25. ments User manual 18 Reporting Overview of balances For an overview of the balances on your accounts choose Reporting and then Balances in the menu bar The overview of balances shows accounts that are included in your IBP agreement and user profile ING amp Beronns Gatances Balances Cetries 4 View Balances mousing intraday repons gt Manazetees a Account Cerreacy fis VT AT USO Account oR p VE GE investments oR J VF OE Operasens cur r VT 0S Procuna Piare ar r VF FR Operatbons fur Cc VEE Reta unt eur y VEN Rett ont uso e VT NL Employee Payments aR iz VT NL Usin Account EUR r VT ML RC wetane RR Setect an Pace Mone Balances per currency 2 fetes o Reporting currency Book balance Vaive balance today fur 485 35156 uso 8772848 Balances Book Gate ww yt anna annd nmns ynna awning somna tania AAGE we t2 oe 35 996 01 Vaive Datance tomorrow insideBusiness Payments amia mnn 3007 20 mre 1 14740 1006393 87 72144 3598101 50 50 Kates pee page 10 Latest save bataace 35 00501 35 99401 InsideBusiness Payments User manual 19 Viewing account statements Reporting File format Download Go to Reporting and then to Account Statements in the menu bar Click on a line for details Or use the checkbox to select an account statement Click on Download to save the information You can now exchange it with your accou
26. nting system and or other systems In the File format field select MT940 Structured or MT940 Unstructured Consult format description for more information Click on Download Click on Print or Print selected with details to print your account statement InsideBusiness Payments User manual 20 Important InsideBusiness Payments stores your account statements for a period of 13 months If you are receiving more than 10 000 transaction lines per month the storage period is 90 days If you wish to store this information for a longer period please export it Tip Watch the instruction video Print and download account statements Customer admin basic Overview of features The Customer admin basic profile gives you access to the Important Administration menu which provides the following options The features available to you e Accounts see page 22 are determined by the This menu option is used to modify the name of an account profiles account permissions e Users see page 23 and sign permissions which This menu option provides an overview of the users and you have been granted in the their profiles User Agreement Profiles see page 24 The account and signing permissions of the users can be viewed using this menu option Deviating signing permis sions for specific counterparty accounts can be set using this menu option Contact details see
27. odify and delete details Use the Import function to import details of your address ees in CSV format see page 12 e Use the Export function to export details of your address ees in CSV format see page 12 Creating addressees e Go to Payments and then Address book in the menu bar e Click on Create addressee enter the addressee details and follow the instructions on the screen I NG A 1 InnideBusiness Payments Reporting Payments Administration Preferences information T Paymecta Adaess book Goneealuser 23 Help Sitemap Logas Rulated actions Address DOOK 1 Enmnes H 0 View open payments View payment View gt Masagt ores temoistes Ch Addressee Used by Used as Country Marne in payment Town Energy Creditor Nethetants Green Energy BV Demodam Force Creditor United Arab Emerstes Fasc Admn Sences Dubs Prexsouce Creditor Netnetanss Temp Labou Ong BV Utrecht Food seruces Creditor amp Debtor France Food Seraces BV Utrecht A HR Servces Creditor Nethedanss Vinual Payroll Sensces BV Utrecht r intra supphen Creditor amp Debtor Belgum inta Supphes BV Brussels 1 Payme nts insurance Creditor Netheriangs Insurance troker BY Oemedam r Logstic Creator United Kingdom Logetic part ine Abmngson P Johnsson Visal Trading Creditor amp Debtor Nethedands P Johnsson Amsterdam Import ruck Credo Nebatant Qc Transpor BV urect Select Ag Page None 12m Entries por page 10 Export E a
28. page 30 The contact details of the contract holder can be managed here Reporting templates see page 32 This functionality is used to determine the format in which the account information is downloaded for processing in other systems Modifications see page 34 This menu option allows you to view and authorise the modifications discussed in this chapter Companies This menu option provides an overview of the registered address and the GRID ID of the contract holder InsideBusiness Payments User manual 21 Modifying account name Administration Account Save Finish It is possible to change the name of the accounts included in your IBP agreement The modified account name is immediately updated in the screens Modifying account name Go to Administration and then to Accounts in the menu bar Click on a line for account details Change the Account Click on Save to save any modifications If you wish to change another account repeat the previous steps Click Finish to authorise the modifications see page 34 Customer Virtual Trading Account VT ES Production Plant Master data ESIH 0968 0001 E200 0148 4238 IND Norra OMASO LIOI SESI ME InsideBusiness Payments User manual 22 Tip Watch the instruction video Change account name Users An overview of all users included in the agreement can be found here along with their profiles and spe
29. r with a colleague The following signature classes are available None N user may not sign Single S user may sign independently Jointly A user may sign together with another user with signature class Jointly A or Jointly limited B Jointly limited B user may sign together with another user with signature class Jointly A Click on the tab Sign permissions There are six levels Levels 1 to 4 are managed by ING The functionality Deviating sign permissions for specific counter parties allows you to manage levels 5 and 6 yourself Level 1 Sign permissions for all accounts These signing permissions apply for all payments batches Customer Virtual Trading Profile _B Attia Sign permissions Profies Master data Account germs sos Sign permissions Users Sign permissions for all accounts 0 Ems 93 Signature clase Specific product bank access sign permissions Enss a Bank access Product Signatere class 27 Specific remitter account sign permissions 13 Ems Sign permissions Account Actou numba 00454377725 9610512 Specific remitter aan account sign 1546238 permissions 325020 003 ae T2232 08 Specific product and remitter account sign permissions Product Account Account mumber InsideBusiness Payments User manual 27 Level 2 Level 3 Level 4 Level 5 Level 6 Specific product bank access sign permissions Thes
30. rview of the user s permissions In the event that more than one user is included in a subscrip tion it is possible that some users may not have their own profile because a group profile is being used To see which group profile a user belongs to go to Administration in the menu bar and click on Users Then click on the line stating the user and go to the tab Profiles A group profile starts with an underscore _ followed by the name of the group When changing a sign permission in a group profile the change applies to all users that have the group profile assigned InsideBusiness Payments User manual 25 Account permissions e Click on the tab Account permissions e View the reporting and payments permissions assigned to the user of this profile Customer Virtual Trading Profile _B Attia Account Permissions Pratio o Account permissions 15 Entes View All accounts Accouet oe ee myaaataataagaaa Q r G r Ly 5 r D r 5 E Account permissions Rights for each account InsideBusiness Payments User manual 26 Signing permissions The permission to authorise payments and batches is laid down in A limit on the amount which an employee may authorise If no limit is entered the user is fully authorised for the se lected signature class see below e The signature class that indicates whether an employee may sign for a payment or batch independently or togethe
31. sideBusiness Payments User manual 32 The following table shows that the possible values in the Type field depend on the values entered in the Source and Format fields Source Format Type File MT940 Transaction MT940 Statement MT942 Transaction Database Transaction Statement 5 Balance e Set the desired Field separator which will be used to separate the columns e Tick the box Text enclosed in quotes if you wish to include the text fields between quotation marks in the output file e Tick the box Header line with field names if you wish to state the field names in the first line of the output file e The Language option determines the language in which the field names in the first line of the output file are shown e Click on Next This will display the available fields for the reporting template e If desired you can add delete or change the order of the fields The Fields are the fields that are already included in the output file Available fields can be added to your file e Click Save to save the modifications e If you want to modify another reporting template repeat the previous steps Tip Users who have the profile Download account information can create or change a reporting template They can only authorise the template together with another user All users with profile Customer admin basic
32. ting signing permission Counterparty mandate dual sign Manage deviating signing permissions for specific counterpar ties Two signatures are needed to authorise the modification of the deviating signing permission View confidential payments View the details of batches which have been imported as confidential Personalised profile The account and sign permissions of a user are linked to this profile see page 26 27 The name of the personalised profile begins with an underscore followed in most cases by the name of the user InsideBusiness Payments User manual 24 Personalised profile Group profile The account and sign permissions of a user are registered in this profile Personalised profile details Go to Administration and then Users in the menu bar e Click on a line for user details e The tab Profiles provides an overview of the profiles assigned to this user e Find the personalised profile this is the profile with the underscore followed by the name of the user e Click on a line for personalised profile details Other details can be found under the new tabs Account permissions and Sign permissions see pages 26 27 Print overview of account and sign permissions e Your location is the Masterdata tab of the personalised profile E Click on the print icon for an overview of the account and sign permissions of the user in question This print out provides a total ove
33. y codes and your ING I Dentity Card safely stored Warn ING of any loss of your ING I Dentity Card and or PIN Use the card reader provided by ING Never leave your computer unattended Verify the payments you authorise Protect your computer against viruses and other malicious software 7 Use the internet cautiously 8 Protect your computers from intruders 9 Protect your network structure 10 Ensure clear lines of responsibility in your company 11 Update your operating system 12 Update your internet browser 13 Make regular backups O OT R GEI N If you suspect any wrongdoing please contact the Helpdesk InsideBusiness Payments immediately and explain the problem or situation Our staff will be able to assist you in checking whether your subscription has been abused and if necessary block certain features Should you have any questions please feel free to contact the Helpdesk InsideBusiness Payments InsideBusiness Payments User manual 37 More information On inginsidebusiness com you can download documentation view instruction videos and read frequently asked questions If you still have questions please visit inginsidebusiness com for contact details The registered office of ING Bank N V is located at Bijlmerplein 888 1102 MG Amsterdam Trade Register number 33031431 in Amsterdam ING Bank N V is registered with the Dutch Central Bank DNB and the Netherlands Authority for the Financial Markets AFM in the
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