March I, 1979 - HP Computer Museum
Contents
1. COMPUTER SYSTEMS NEWSLETTER The HP 3000 system currently consists of a Series II with 192Kb memory an HP 3000 Ipm printer and three HP 2640 terminals Some accounting application software was supplied by a software house while proprietary leasing analysis software was transferred from the previously used outside timesharing system HP software currently used consists of KSAM FORTRAN RPG and some SPL Benefits This leasing company significantly lowered its EDP costs It had been running on a national timesharing system Incidentally four years ago the largest leverage leasing company in the United States made a similar switch to the HP 3000 and saved over 20 000 per month We can send you a reprint of an article on this Armed with the knowledge about the industry leader the strong cost saving reasons and the privacy and control of an in house HP 3000 system the decision was easily made in favor of HP Also with the HP 3000 solution the total processing cycle time from CRT input to report receipt was considerably shortened When million dollar decisions are being made in this dynamic financial business rapid analysis is a must The HP 3000 has proven to be fast and solidly reliable For more information on this application or references to leasing companies used HP 3000 s contact Regina Fanelli or Barry Klaas at GSD New Faces in GSD Sales Development By Ed NorthiGSD It s my pleasu2. COMPUTER SYSTEMS NEWSLETTER COMP For HP Fie BOISE NEWS Division News HP 2630 Family Intensive Training M McNally Boise 2 Product News The Hot 2608A 00005 G Sherwood Boise 2 Cabling for the 263X Extended Serial Interface S Davis Boise 2 The 2608A s Are Rolling The Beards are Going S Richardson Boise 2 CSD NEWS Division News The Customer Engineer Part H Or Do Have To Go Back to School Again 000 D Baumann CSD 4 DMD NEWS Product News 50 Mbyte Disc Drive Modification T Steipp DMD 5 The Case of the Mystery Disc Drive T Hurst DMD 6 Sales Aids Impact of Disc Drives on System Sellability Part Ilo 0 ec eee ee eee J Bolt DMD 7 DSD NEWS Product News HP 2240A Sales Soar Record January Shows 108 Growth 0 2 cece eee D Hannebrink DSD 8 MACS Racks How the HP 2240A Stacks p Py ror ies raved es D Hannebrink DSD 8 RTE IV Drivers Package Source Code J Koskinen DSD 8 DTD NEWS Division News 2647A Demo Derby 0 0005 B Swift DTD 9 Order Processing Advance Purchase Orders M Chin DTD 9 Returned Equipment J Loveless DTD 9 Sales Aids 2647A Manuals u a C Clark DTD 10 The 2621A P Owner s Manual E Grandjean DTD 10 New 2645X Reference Manual
3. MS N TTER Previews of Coming HP 300 Attractions By Bill Spaulding GSD As you all know the HP 300 is an innovative high capability low cost computer system What you may not know is that the HP 300 manuals match the computer system with innovations in design style and content Every HP 300 manual will have the distinctive HP 300 look that is being established by those manuals already in final form And perhaps more important to our customers the manuals are easy to use and the tone is conversational and friendly All the fine qualities of the manuals could be pointed out in great detail but your opinion is much more valuable if you form it yourself So why not read through a manual or two if you haven t already done so Or better yet use the HP 300 along with the manuals that s the way your customers do it So that you can speak knowledgeably to your customers we the HP 300 Users Services group want you to know what we are doing now regarding the manuals and what our plans are Every purchaser of an HP 300 becomes a subscriber to the HP 300 Comprehensive Software Support CSS service Every purchaser also receives a basic set of ten manuals with the HP 300 The CSS subscription automatically provides the customer with one set of all manual updates and revisions as they are issued The ten manuals shipped with each HP 300 are HP 300 Owner s Manual 31000 90001 HP 300 Console Operations
4. 3 VIEW 3000 Training two day on site course 22830A is 1150 not 1800 Volume 4 Number 8 March 1 1979 17 4 VIEW 3000 manuals 33209 90001 VIEW Reference Manual 12 75 33209 90002 VIEW Programmers Guide available February 33209 90003 VIEW Operators Guide available February 33209 90004 Introducing VIEW available April If you have any questions related to VIEW 3000 please contact Brian Fischer GSD BSP Sales Development MFG 3000 Customer Training Changes Course By Pete Van Kuran GSD Beginning March 1 MFG 3000 customers will be able to choose between classroom training given at an HP technical center or on site training Now each customer will be able to select the mix of training courses that makes the most sense for each budget and implementation schedule The new course Offerings are Duration Location Cost Product MFG 3000 5 days HP Technical 500 32378A Center Student EDC 3000 2days On site 1150 323838 User Administrator 108 3000 2 days On site 1150 32387B User Administrator MRP 3000 1 Day On site 575 32391B User Administrator The five day User Administrator course has the same content as the three on site courses The course content has not changed from the current seven days of training but instead has been condensed to eliminate some redundant information Customers can choose the mix of training appropriate for their situation by trading off the cost of sending someone to classroom trai
5. and Courses in Grenoble C Gratf HPG 21 CSG NEWS CSG News Changes to the Terminal Products Purchase Agreement J Rodgers CSG 22 Recent Articles on HP Computer Applications 0 cece cee eae B Ingols CSG 23 Another Great VA Class B Lindsay CSG 24 FOR INTERNAL USE ONLY COMPUT R SYST MS N WSLETTER HP 2630 Family Intensive Training By Mary McNaily Boise Boise Division would like to announce a new series of intensive printer terminal training classes The classes are scheduled after DTD training and will run from Monday through Wednesday Classes have been scheduled for March 19 April 30 and June 11 The objective of the course is to provide an in depth working knowledge of the HP 2630 family of printers and terminals The presentations will cover such topics as 1 General characteristics of the HP 2630 family 2 Unique features such as graphics high density print and extended interfacing 3 Datacommunications This will include both a primer and specific issues on HP 2630 family interfacing 4 The extended serial interface in the 2639A 5 Sales Applications and Competition Each of the major topics will have an associated lab and product demonstration The objective of the course is to provide a hardware hands on orientation of the 2630 Family to the student The course will focus primarily on inform
6. E Grandjean DTD 10 Volume 4 Number 8 March 1 1979 NSL ETTER Sales Personnel RETNHARDT HEI MUT FRANKFURT HPSA HEWLETT o PACKARD Vol 4 No 8 March 1 1979 Product News How Rugged Is a 2645A M Tarens DTD 10 Basic BASIC E Grandjean DTD 11 3075 Family Datacomm W Brubaker DTD 13 Amplifier on a Previous CS Newsletter Article oe ices vk ctcine wit cana n E Grandjean DTD 14 GSD NEWS Product News HP 3000 Series II and Series III Product Upgrade 06 R Schlitzkus GSD 15 Previews of Coming HP 300 Attractions 6 0 0 cece cece eee eee B Spaulding GSD 16 New Release of HP 300 O S and Subsystem 0 0 0 cece eee eee e ener eee e ee S Wilk GSD 16 DEL 3000 Obsolescence Update D Knudtsen GSD 16 Update on Ordering VIEW 3000 D Knudtsen GSD 17 MFG 3000 Customer Training Changes Course P Van Kuran GSD 17 Sales Aids HP 300 Selling a Tapeless System J Groff GSD 18 Key Points in Selling HP 300 Cost of Ownership 000 0000 C Gowan GSD 18 New Applications IBM 3033 Leases Evaluated by HP 3000 3 sess vain r ts alent B Klaas GSD 18 General News New Faces in GSD Sales Development E North GSD 19 Datapro Releases New Report on HP 3000 Series 0 000 008 R Edwards GSD 19 VIEWIS000 orere J Kernke GSD 20 HPG NEWS Division News Parties
7. SOS CMOS large scale integration process The use of the SOS metal gate technology has allowed the reduction of nine Series Ill CPU boards to two printed circuit boards in the new processor HP states that the Series 33 name was chosen to reflect both compatibility with the established MPE III operating system and the beginning of a new series of HP 3000 s employing a new CPU technology and I O structure The future may hold downward as well as upward expansion of this new series One section your prospects should be sure not to miss is User Reaction The report contains more details but here are some highlights Twenty two users with a total of 33 installed HP 3000 systems responded to Datapro s 1979 survey of mini computer and smal business computer users All but one user reported business data processing as a principal application and database management data communications and scientific engineering computing were also listed by some of the users FOR INTERNAL USE ONLY COMPUTER SYSTEMS NEWSLE Seas TER These systems had been installed for perods ranging from 3 months to over 40 months with an average installation life of 15 months I ve added the 1977 survey most recent results to those in the current Survey as reported in the report Current ratings Fall 1978 1977 7 SOC atingss Excellent Good Fair Poor WA WA Ease of operation 15 7 0 0 3 8 Reliability o
8. 8 March 1 1979 7 Computer mS ifa Museum FOR INTERNAL USE ONLY COMPUTER SYSTEMS NEWSLETTER HP 2240A Sales Soar Record January Shows 108 Growth By Dave Hannebrink DSD Thanks to your efforts in selling the winning concept behind the HP 2240A Measurement and Control Processor we ve seen an impressive growth in HP 2240A sales Our 2240A product line sales are more than double those of a year ago Furthermore the first quarter showed a 78 growth over Q1 78 These statistics reiterate DSD s commitments to helping you sell instrumentation leveraged HP 1000 systems Make the intelligent choice sell the HP 2240A MACS Racks How the HP 2240A Stacks Up By Dave Hannebrink DSD Many of you have asked about racking the 2240A with the HP 1000 upright versions Here are the alternatives 1 If the 2240A is ordered with an add on cabinet i e 29402B Option 400 or 410 DSD will rack the 2240A for the customer See 2240A Technical Data Book 5952 8452 page 50 Volume 4 Number 8 March 1 1979 2 If a Customer orders a 2240A with no add on cabinet and wishes the 2240A racked in the same bay as the computer consult DSD Sales Development Certain configurations have already been quoted 3 If the customer will be using 2240A Signal Conditioning he probably wants a door to protect the screw termination assemblies Remember to order the appropriate cabinet Option 29402B 050 051 to i
9. Graphis Prater Field Training Manual HP Confidential es We are often asked what the differences are between calculator BASIC AGL and the terminal BASIC AGL Not many To see some of the differences please turn to page 20 of the new 9876A Thermal Graphic Printer Field Training Manual Here you see an example of 9845A BASIC AGL programming We have reproduced the same function in the 2647A Do you see the differences Not many indeed Volume 4 Number 8 March 1 1979 11 FOR INTERNAL USE ONLY COMPUTER SYSTEMS NEWSLETTER Graphic dump version t 2647A GRAPHICS PLOT OF SIN X K PRINTER 10 Pi 3 14159 f ii 20 PLOTR 9 1 30 FXD 2 40 LOCATE 5 95 5 95 50 SCALE 4Pi 4mPi 5 1 60 LXAXIS Pi 4 0 0 4 1 1 79 YAXIS 25 0 0 1 15 80 FOR X 4 Pi TO 4xPi STEP 1 90 DRAW X SINCKX X gt 100 NEXT X 110 MOVE 48Pi 753 PRINT 40 2647A GRAPHICS 5 120 MOVE 3 5 Pi 6 PRINT 0 PRINTER is 130 MOVE CPi 75 PRINT 0 PLOT OF SINCX X gt 2647A GRAPHICS PLOT OF SIN x X PRINTER 12 57 Note the use of multistatements separated by a in the 2647A also the parentheses around parameters and Axes generation Note The 9876A manual is full of useful information and is definitely fun reading GOOD SELLING Volume 4 Number 8 March 1 1979 12 FOR INTERNAL USE ONLY COMPUTER SYSTEMS NEWSLETTER 3075 Family Data
10. name etc In many cases if the parts returned are non serialized it is impossible to guarantee proper credit There is no way to trace the return so we will have to return these items to the sender A joint effort field and factory is needed to make this happen more smoothly Both the customers and HP will definitely benefit 2647A Manuals By Craig ClarkiIDTD Our technical publications group has been working fever ishly to clean up and finalize the 2647A manuals They have published a schedule that indicates the User Reference and BASIC manuals will be back from the printer by March 30 1979 If you need a copy of any of these manuals get your orders in now 2647A User Manual 02647 90001 02647 90002 02647 90005 2647A Reference Manual 2647A BASIC Manual Also note that customers who have received Xerox copies of these manuals with their 2647A terminals can send ina form found in the back of the green manual binder This will get them a new set of manuals as soon as they arrive Encourage your customers to send those request forms in The 2621A P Owner s Manual By Eric Grandjean DTD HEWLETT hp PACKARD 2621A P Interactive Terminal owner s manual Volume 4 Number 8 March 1 1979 10 This handsome new 7x9 manual P N 02620 90001 is now in stock Customer request reply cards will therefore be honored very shortly It may not be a bad idea to order a few for your own use This manual con
11. the HP sales office The biggest part of this training will be the ACE Associate Customer Engineer Basic program eleven weeks spent at the Computer Service Division train ing center in Cupertino or for European CE s at the CE training school in Grenoble France Usually a CE will spend at least one month in the office before traveling away to school During this time he or she must complete the prerequisites for ACE Basic training Pre study consists of a structured orientation program for orientation to HP to the Region and to the office and a series of 24 practical exercises encompassing 21XX machine language programming and operations as well as running diagnos tics and operating and servicing the 2645 Display Station During the first month in the office he or she may also work with more senior CE s assisting them on service calls or otherwise getting a small taste of life in the real world Soon it s time to journey off for eleven weeks in sunny California or picturesque Grenoble The ACE Basic objec tive is to produce a broad based peripherals oriented CE capable of conducting quality preventive maintenance backing up and restoring our standard computer systems and able to solve 70 to 80 of defined peripherals related problems On the technical side the ACE trainee will complete lab projects in the P M adjustments align ments logical troubleshooting and repair by subass
12. the HP 3000 Series Ill affords Hewlett Packard the capability to meet the ever increasing need for more computing power The rapid growth in our product line means a greater number of available system upgrades for those customers that have outgrown their present system The HP 3000 upgrades have proven to be a very popular and cost effective method for expansion As the number of products and upgrades increase the problems of tracking the appropriate upgrades for each product also increase Therefore we have included the latest upgrade configuration chart to help you identify and follow each product lt UPGRADE O SYSTEM Series II 1536K 32421A 30418A Series HI lt 1024K 32421A Series II Model 8 320K Series I Model 6 320K Series II Model 9 320K Series I Model 7 Series Series I Min 1 0 Model 5 ALL MEMORY SIZES SPECIFIED IN BYTES NOTE 30417A UPGRADE OF THESE SYSTEMS ONLY PROVIDE 1 MEGABYTE CAPABILITY NOTE UPGRADE NOT AVAIL ABLE AFTER FEBRUARY amp 1 1979 HP 3000 SERIES 1 11 OR III UPGRADES The new HP 3000 Series III 32435A will not include upgrade capabilities from present Series I and Series Ill systems Series Il Model 6 lt 320K Series I Model 9 lt 320K Volume 4 Number 8 March 1 1979 15 FOR INTERNAL USE ONLY COMPUTER SYST WSI
13. By the time graduation day arrives the CE has been exposed to a staggering array of products concepts techniques and ideas He or she is eager to get back home and apply all this new learning But the learning process has only begun The short exposure to computer systems in the last three weeks has only whetted the appetite he or she must learn more about these The HP people that the CE has worked with and heard from have reinforced the feeling that he or she is working for a truly first rate organization Other computer companies that the CE may have heard about or even worked for didn t have such a good technical training program Nor did they go to such lengths to make the CE feel part of the company and part of a marketing team nor prepare him or her for the non technical aspects of the job The objective of being number one in computer service will not come easily Recruiting the best people and challenging them right away with a complete training program are steps along the path that will help us reach the goal Next Graduate Schoo Beckons Volume 4 Number 8 March 1 1979 FOR INTERNAL USE ONLY COMPUTER SYSTEMS NEWSLETTER 50 Mbyte Disc Drive Modification By Tom Steipp DMD In keeping with DMD s goals of providing the most advanced and cost effective mass storage devices available a refined version of the 7920 disc drive will be shipped starting in April Since the new vers
14. HERE THEY COME INFORMATION CHANGE NOTIFICATION Please update my CSG Internal Distribution and Directory listing as follows Type of Change NAME EMPLOYEE NUMBER 5 digits OF FICE DIVISION Add O Modify O Delete D If you have changed jobs location or product specialty and have not updated the CSG Literature Distribution database just fill out this card and mail to REGION OFFICE NUMBER L__ oroivision L__ Hewlett Packard HOME TELEPHONE NUMBER JOB TITLE PRODUCT SPECIALTIES i e 264X 3000 MANAGER S NAME SYSTEMS NSE TER CSG Lit Distribution c o Carol McKay 40 11000 Wolfe Road Cupertino CA 95014 HEWLETT PACKARD COMPUTER SYSTEMS GROUP 11000 Wolfe Road Cupertino Califomia 95014 USA Bob Lindsay CS Group Editor LILLIAN BLANKINSHIP BOISE Editor CHUCK ULFERS BOISE Technical Editor OLEN MORAIN CSD Editor BOB PUETTE CSD Technical Editor BARBARA SHAPEL DMD Editor BOB HOKE DMD Technical Editor SANDY BETTENCOURT DSD Editor JOE SCHOENDORF DSD Technical Editor SONI HOGAN DTD Editor STEVE STARK DTD Technical Editor CAROL WANG FCD Editor JIM GEER FCD Technical Editor REGINA FANELLI GSD Editor JERRY PETERSON GSD Technical Editor MURIEL JEAN HPG Editor PIERRE ARDICHVILI HPG Technical Editor Volume 4 Number 8 March 1 1979 24 FOR INTERNAL USE ONLY
15. Manual 31000 90025 HP 300 Error Messages Manual 31000 90003 HP 300 System Reference Manual 31000 90009 HP 300 Typist Reference Manual 31000 90010 HP 300 Sort Merge Reference Manual Business BASIC 300 Reference Manual RPG 11 300 Reference Manual RPG 11 300 Sample Programs Manual IMAGE 300 Reference Manual 31000 90033 31442 90001 31445 90001 31445 90002 31424 90001 There are also six HP 300 Guides available The guides are intended as supplements to the manuals for more advanced HP 300 users HP 300 Architecture Guide HP 300 Multiterminal Applications Guide HP 300 Display System Application Guide HP 300 System Services Guide HP 300 Program and Library Operations Guide HP 300 File and Peripheral Access Guide 31000 90004 31000 90005 31000 90008 31000 90034 31000 90035 31000 90037 Additional copies of these manuals and guides can be ordered from SDC Division 50 Entity 06 Kardex 09 Transmit an IOS internal order form to Ralph Sierra Hewlett Packard Building 49B 19320 Pruneridge Avenue Cupertino California 95014 Volume 4 Number 8 March 1 1979 16 The manuals and guides are not all available in Final printed form At the present time the basic manual set consists of a mixture of Preview manuals and Final manuals An asterisk following the part number in the lists above indicates available in Final form To provide timely information for the system we have implemen
16. One of the keys to success in this business is the use of a computer to model the complex trade offs for both lessee and lessor and make matches that make sense for both parties Lessees are the users of the equipment lessors are typically a consortium of banks and other financial institutions The leverage lease company brings the two sides together Application Into the investment analysis models which are run as the HP 3000 terminals feed such data as cash flow requirements investor s lessor s tax rates risk factors desired profits depreciation rates investment tax credit and tax law considerations Built into the model is the knowledge of many disciplines i e contract law finance and tax practices market risk analysis economic analysis and accounting practices The HP 3000 generates reports that are the basis of the lessor s ultimate decision to participate or not The reports include input parameter assumptions tax accounting exhibits showing lessor s income expenses taxable income and tax liability for each year of the lease term Another report projects cash flow Displayed are lease receipts interest expense principal payments and unpaid balance before tax and after tax cash flow Investment analysis also provides a pro forma balance sheet and income statement for each year of the lease Based on risk factors some companies even provide a projected default exposure schedule FOR INTERNAL USE ONLY
17. ation necessary to use and demonstrate the capabilities of the 2630 Family The Hot 2608A By Gary Sherwood Boise As you all know the 2608A has been selling very well as it should This is not however the subject of this article When the 2608A is used for graphics printing the situation could arise in which the display requires a lot of dots to be printed for many lines Such would be the case for example if a black background were being printed When the print hammers are being fired the core bar naturally heats up When a lot of them are being fired continuously the core bar Volume 4 Number 8 March 1 1979 could get hot This can lead to burning up the core bar in some of our competitors units They often put cautionary notes in their data sheets But once again HP foresight pays off In the 2608A there is a too many dots detection circuit This circuit prevents excessive temperatures being encountered by the printing of too many dots This is performed by counting the number of dots per unit time and stopping printing for a short time if the preset limit is exceeded This slows the overall graphics print rate allowing the core bar to cool to safe limits Voila no high cost repairs due to burnt core bars or lost time due to a down printer HP quality is real and at a competitive price Sell 2608A s Cabling for the 263X Extended Serial Interface By Steve Davis Boise Because of its flexibility the ex
18. come more prevalent Evidence of this trend already exists Hewlett Packard has already experienced competition from third party disc suppliers e g Telefile and MSC aimed at the HP 3000 market The IBM Series plug compatible disc market is well established and the largest minicomputer PCM market due to the relatively high prices of IBM discs and the attractive size of the market Increased competition for disc sales can be expected throughout the minicomputer market as more dollars are made available for disc purch ases Incidentally increased third party competition can virtually be assured in the future as a result of the recent announce ment of the IBM Whitney disc which utilizes thin film head technology This drive is the largest ever offered by IBM 571 megabytes with the highest performance 20ms aver age access time It also features the lowest cost per mega byte for disc storage available in the entire industry price is 23 400 The product will virtually eliminate tne IBM plug compatible market forcing existing vendors to search elsewhere for survival No doubt Hewlett Packard may be come a prime target for plug compatible drives Stay tuned in the next issue for a look at what HP has done to keep disc prices and your system prices competitive suggestions on how to handle your customers concern over rising mass storage prices and ideas for keeping third party discs off your systems Volume 4 Number
19. comm By Wendi Brubaker DTD E Q N se N p DATA LINK The 3075 mini New Product Tour has just finished and hopefully you are starting to aggressively sell the new data capture terminals This seems like the perfect time to go over multidrop and multipoint connections Let s look at the simuiarities first Both the Grenoble multidrop data link and multipoint use multipoint protocol are asynchronous and use differential signals The advantages of multipoint protocol include comprehensive error checking automatic retransmission of bad data blocks and shared I O ports at the CPU The differential signals give very high noise immunity to the connection which means fewer retransmissions and the possibility of long distances between terminals There are also some differences between the multipoint and the data link First of all multipoint uses four twisted pair cables with an overall shield and the link uses a single shielded twisted pair To buy the multipoint daisy chain cable from HP your customer can order 8120 2305 which is 60 ft or a 13232R extension cable of 100 ft for 75 00 The twisted pair cable for the link is product number 92902A 001 for 100 meters at 165 00 or Option 002 for 300 meters at 490 00 Cabling prices are an advantage for the data link network You might have wondered why multipoint uses eight wires when multidrop uses only two wires The extra lines are used for the clear to send and re
20. embly replacement of the following products 21XX CPU s 2608 2613 2617 printers 2631 2635 2645 2648 terminals 7900 7902 7905 6 7920 5 disc drives and 7970 B and E magnetic tape drives This portion of ACE Basic takes approximately eight weeks In the jast three weeks the CE completes lab assignments in the back up and resto ration of the HP 250 HP 300 HP 1000 and HP 3000 systems so that he or she will feel confident when confronting the customer s system With all the lab projects the CE must use the appropriate field procedures and paperwork There s much more to the CE s job than the technical side in fact fixing equipment may be less than half of the job A lot of the job is fixing the customer Interspersed within the eleven weeks of training are a number of non technical topics Problem analysis customer relations effective communications account management and prac tical customer engineering are but a few Orientation to HP and to the CE s role in the marketing team is continued The CE learns more about the HP way then gets a first hand look at several CSG and Corporate loca tions By the time this article has been published CE s will have joined new Sales Reps and System Engineers in the revised two day Corporate Neophyte program in Palo Alto followed by at least one day with CSG Sales Reps and SE s in the CSG Overview Course ACE Basic is an arduous eleven weeks long
21. ess DTD During recent months DTD has observed a noticeable increase on returned equipment As a rule this is an extremely expensive situation The factory would like to take this opportunity to touch base with the field on this topic The following reasons for return are some of the more common during the timeframe of December 1 1978 through January 31 1979 Order cancelled upon shipment Incorrect configuration ordered Duplicate order transmitted Incorrect Required Date on HEART packet Incorrect Ship To address on HEART packet Customer application changed without factory being notified via Change Order 7 Double shipment oa FwNnN 8 Shipped without credit release 9 Loan return not a problem 10 Sales Office placed order in error 11 Order pushed out and no header change was trans mitted to reflect new Required Date 12 Factory pulled incorrect product 13 Order shipped incomplete In reviewing this please work with Order Processing closely to help alleviate the problem areas FOR INTERNAL USE ONLY COMPUTER SYSTEMS NEWSL rrerR Another area that needs attention is in the way returned products are handled Please before returning anything contact Order Processing and the Returns Coordinator for authorization and a Notice of Return number Many things are appearing in the Receiving Department without Notice of Return number Sales Order number
22. f 21 1 0 0 3 7 mainframe Reliability of 14 7 0 0 3 4 peripherals Maintenance service Responsiveness 5 14 1 0 2 8 Effectiveness 10 7 3 0 2 8 Technical support 6 7 6 0 2 7 Manufacturer s software Operating 12 8 2 0 3 7 System Compilers and 9 9 4 0 3 8 assemblers Application 6 6 1 1 3 1 programs Ease of 11 9 1 0 3 6 programming Ease of 10 6 1 1 3 4 conversion Overall 12 10 0 0 3 5 satisfaction Weighted Average on a scale of 4 0 for Excellent NOTE THAT OVERALL SATISFACTION HAS IMPROVED OVER LAST YEAR WHEN WE REPORTED THAT THE HP 3000 GARNERED 1st PLACE IN THE DATAPRO RATINGS OF 76 DIFFERENT SYSTEMS MENTIONED BY 6 OR MORE USERS The total survey results should be available next month from Datapro Datapro Research Corp 1805 Underwood Bivd Delran NJ 08075 Volume 4 Number 8 March 1 1979 20 A few of the summary comments on the survey are of interest These users were obviously well satisfied with virtually all aspects of their HP 3000 systems The one comment that seemed to best sum up the feelings expressed by most of these users was Reliable and easy to use The HP 3000 Series has been a very successful product line for Hewlett Packard and as long as the company continues to provide the quality of tools and support that it has supplied to date it should continue to be successful If the new Series 33 is as good as HP believes it to be the competitive strength of the HP 3000 line wi
23. hat facilitates quick board level repair The 7910 is not an easy product to build In addition to the traditional millionths of an inch environment in which conventional disc drives are built special Class 100 clean rooms are required to assemble the 7910 heads and media This head media interface must be more closely scrutinized than ever for cleanliness before being sealed inside the 7910 s transparent compartment But DMD manufacturing is fast learning what it takes to produce a fixed disc drive As more 7910 s roll off the line DMD acquires valuable knowledge that will be the basis for producing a growing family of fixed disc drives So the next time you read an HP 300 ad that mentions a 12 megabyte fixed disc drive remember the 7910 is HP s first representative of anew head media technology that will help keep HP systems competitive through reduced mass storage costs Volume 4 Number 8 March 1 1979 FOR INTERNAL USE ONLY COMPUT R SYSTEMS N WSLETTER Impact of Disc Drives on System Sellability Part II By John BoltIDMD The previous issue began a series of articles describing the impact that disc drives can have on overall system competi tiveness and sellability The first article discussed trends in mass storage disc prices now appearing throughout the minicomputer industry It was pointed out that disc drives now account for about 40 of the overall p
24. he Mystery Disc Drive By Terril HurstIDMD Question What has a transparent top is not much bigger than a briefcase and fits in the bottom of the HP 300 cabinet If you sell the HP 300 Amigo you know the answer Or if you ve seen an Amigo mainframe with the front panel removed perhaps you ve seen this mystery box Well here s what it is the 12 megabyte fixed disc HP 7910 disc drive The 7910 is currently supplied only as a component for the HP 300 Known internally as the 7910K Option 020 the Amigo version of the 7910 was officially released to manufacturing in late December GSD is currently integrating production units in Amigo mainframes The 7910 is HP s first entry into fixed disc Winchester technology This implies several distinguishing features not seen in conventional disc drives such as read write heads that land on or take off from the disc surface a simple tone arm head actuator and a fixed disc that is sealed inside a compartment In addition to the advanced features of Winchester technology the 7910 includes many other contributions a self contained HP IB controller using HP s silicon on sapphire SOS technology a built in set of extensive self test and diagnostic routines a recording format known as Double Frequency that results in exceptionally low data error rates and eliminates the need for costly error correction electronics and a compact highly modular design t
25. in Grenoble April 9 13 and there are still seats available The dealer have to forecast by myself has 18 so all my guys are short sighted I ll take my secretary is blind another card The Terminals Support Team sharing the Twelfth Night cake Sven Jensen CPH Valentino Liva GRE Egil Oedegaard OSL Guenter Cavallar Vie Maurice Poizat GRE and Francis Marc Jacques Biard Jean Louis Chapuis Richard Franklin Manfred Schwarzbier Vie Maurice Poizat Christian Graff and Valentino Liva Volume 4 Number 8 March 1 1979 21 FOR INTERNAL USE ONLY COMPUTER SYSTEMS NEWSLETTER Changes to the Terminal Products Purchase Agreement By Joe Rodgers CSG caT a raone CF Samne Boysen pes i at ucts 2 s Grape ne wesc aied jes Ne tor avscou scou eame ON Ets Hse tay fo me aua a purenast He purposes E WENS othe d comentat ea veion are SIDRA Po add pesis res cost ay ot nems OFS The qua duets aK M modue wrot naa PRON wmeanie COM aA agrong MOSE Pret ncement Farmar eves 13200 Firmware SUPEON A Ganei Termes n pet praca by 8n 3 oe nen a paa poten on MA EDS aa an Er 10 tne BOVE ore purchased YY n aadi oun note mont OEM OSC omen wane on Wo pe a The HP Terminal Products Exhibit A 3 has been revised to include recently introduced new products This latest revision dated R12 78 requires some additional explanation which will benefit y
26. ion of the 7920 disc drive will retain the numerous features enjoyed by current users these new system enhancements may not be readily apparent to your customer The major improvement involved incorporation of existing 7925 120 Mbyte disc drive PCA boards into the 7920 design The most apparent result will be an increase in the level of serviceability due to the greater number of common parts between these two discs Use of the 7925 boards should also improve the already noteworthy reliability of the 7920 disc drive for an even greater degree of customer satisfaction In addition to the current UL and CSA ratings each new 7920 disc drive has been designed to comply with the stringent VDE product safety and RF emission standards These disc drives have been tested for RFI emissions and licensed in conjunction with HP 300 Amigo and HP 3000 Series 33 Toothpick systems and are currently listed with the FTZ German Post Office VDE product safety testing will be Conducted in Mid 1979 You will be pleased to note that these features will be offered at no additional cost to the user Since there will be no noticeable change to the Corporate Price List the only method for recognizing these drives is to note the B suffix on the date code indication see photo which will replace the present A suffix Volume 4 Number 8 March 1 1979 5 FOR INTERNAL USE ONLY COMPUTER SYSTEMS NEWSLETTER The Case of t
27. ion of the remaining known system problems will be sent to the account responsible S E during this installation period DEL 3000 Obsolescence Update By Dick Knudtsen GSD Orders for DEL 3000 DEL 3000 was removed from the Corporate Price List on 1 Jan 79 Additional copies may be desired by OEM s and VEU s to implement existing applications To accommodate this customer desire DEL 3000 can be ordered as a special by notifying GSD sales development Brian Fischer and over riding HEART The unlimited right to use DEL 3000 on one HP 3000 system is available for a 100 handling fee Use product 32206A FOR INTERNAL USE ONLY COMPUTER SYSTEMS NEWSLETTER Support for DEL 3000 HP will continue to offer comprehensive software support to all existing and new DEL 3000 customers This support 22823A 004 includes PICS and on site software service plus all services under software subscription service and will continue to be priced at 50 per month Software subscription service providing software communication and software problem documentation will continue to be available at 15 per month There will be no software enhancements or documentation manual updates to DEL 3000 However current DEL manuals will continue to be available DEL 3000 Trade in on VIEW 3000 For those customers who had purchased DEL 3000 and choose to begin developing new applications exclusively with VIEW 3000 HP will
28. ll increase and we will certainly see more of the SOS technology in other HP products SELL HP 3000 s ANOTHER HP WINNER VIEW 3000 By Jutta Kernke GSD Sales of VIEW 3000 for January 79 have exceeded our forecasts In fact since product introduction in November of 78 we have sold over 300 units thanks to your efforts and a good product Some of you have asked me for some application stories on VIEW 3000 and believe me we too are interested in hearing them By now there must be a lot of customers deeply involved in implementing VIEW 3000 Why not share some of the information with us Just write me a note or simply pick up the phone and call me I d like to hear whatever you have praises gripes successes limitations anything In return lII publish some of your stories in the CS Newsletter So let me hear from you FOR INTERNAL USE ONLY COMPUTER SYSTEMS NEWSLETTER Parties and Courses in Grenoble By Christian GrafflHPG Although we enjoy social events we also have more serious activities like the TNT Course Terminal Newcomers Training that was held in Grenoble January 8 12 Let me remind you that this one week course is primarily aimed at FE s and Staff Engineers who have never had any formal training on terminals and covers products from DTD Boise and Grenoble The next session of the course will take place
29. nclude a door for the bay This should fill in the cracks GOOD SELLING RTE IV Drivers Package Source Code By John Koskinen DSD The RTE IV Drivers Package source code 92062X is now available from DSD as a standard product This is the same package that is available with the RTE IV Sources The Drivers package will be placed on the March 1 1979 price list at 1000 purchase agreement discountable The package includes driver sources for all the standard supported peripheral drivers supplied with an HP 1000 computer system A software sources license is required There is no software sources subscription service for this product The drivers are available on 800 or 1600 bpi mag tape The driver writing manual is included FOR INTERNAL USE ONLY COMPUTER SYSTEMS NEWSLETTER DATA TERMINALS 2647A Demo Derby By Bill SwiftIDTD The Demo Derby is off to a fast start The response we ve received from the field has been terrific Included with the BASIC interpreter in the 2647A are many unique terminal oriented statements that give the terminal unusual power and flexibility You can enter the Demo Derby simply by picking one of the many features of the 2647A and writing a short BASIC program which demonstrates the feature Send your program to us on a Cartridge tape and include a listing We will be combining all the entries to build a library of BASIC AGL programs which we will make available to you In the next i
30. ning up to 100 day for travel meals and hotel and tuition 100 day per student vs the higher one time price for on site training Additionally the customer should consider the timing of his implementation schedule It may not make sense to send all members of the implementation team to a one week course at project initiation Instead you might want to suggest having one or two people like the Project Manager and or System Administrator attend the one week course As the customer works up to each separate product in his implementation schedule he can have the Industry Specialist do on site training for key players on the implementation team Customer training classes also make excellent sales tools what better way for a customer to get hands on in depth experience with a product than to attend the course The new one week MFG 3000 class is an effective evaluation tool Suggest it to the customer who wants to know everything before he buys Whether the customer attends before he buys or after the updated courses are a powerful combination to help make your customer successful SELL TRAINING FOR INTERNAL USE ONLY COMPUTER SYST MS N EWSL TT HP 300 Selling a Tapeless System By Jim GroffiGSD Many prospective HP 300 customers who initially object to its lack of mag tape actually consider a tapeless system an advantage after closer examination Let s look a
31. nst these vendors con vincing the customer he needs a maximum amount of mass storage with the initial purchase can only improve your price competitiveness Against vendors such as DEC Prime Har ris and Burroughs HP discs can supply you with significant pricing advantages Clearly with any sizable mass storage capacity requirements a high priced disc can easily destroy system price competitiveness The second problem that may arise from the growing per centage of system dollars spent on discs involves credibility with the customer No doubt the customer may become very concerned as he sees more of his budgetary dollars spent on discs components that are not really viewed as part of the operational heart of the system Your customer may perceive this as a deliberate merchandising plan aimed at making profits on system accessories after being locked in by the initial sale His belief may be that technol ogy should be able to provide lower disc drive prices just as LSI technology has done for processors He may feel a sense of being ripped off Should this situation occur the HP salesperson may have to expend considerable effort to restore his or her own credibility along with that of HP Finally and most importantly the rising concentration of dollars spent on disc drives will certainly bring more com petition eager to get a piece of the action Plug compatible vendors and third party disc suppliers will be
32. ntinue to let me know of your customers with solid applications Volume 4 Number 8 March 1 1979 23 FOR INTERNAL USE ONLY HP Computer Museum www hpmuseum net For research and education purposes only COMPUTER SYS MS NEWSI ar T Another Great I A By Bob Lindsay CSG Class Standing Left to right Jeff Burns Englewood Ray Wiggins Englewood Joe Kail Dayton Len Lopenzina Paramus Stu Yellen Santa Clara Ed Savarese San Diego Dennis Haar DSD Priscilla Hartline Fullerton Jeff Graham Winnersh Jim Porter Edmonton Larry Sanford DSD Gary Lee Airport Russ Edwards Kansas City Eric Neilsen Fullerton Seated Left to right Joe Vavricka Lexington Jeff Kulvekoski Milwaukee Not shown Horacio Grossmann Argentina Jim McGregor Airport Here they are another great group the graduates of CSG Industry Applications Class No 24 January 29 February 8th 1979 During the first week of their two week program in Cupertino they distinguished themselves in the Lifeboat exercise and gave especially good presentations in the wrap up of their Philby cases Monday evening of their second week included a cocktail party in the Cupertino cafeteria along with the attendees of CSG Overview Class No 27 followed by a Graduation Dinner at Michael s Restaurant Dick Anderson of DSD gave the after dinner address to the graduating class WATCH OUT COMPETITION
33. on the 2608A production line made a pact to not shave until we shipped 100 of our monthly shipment target When we launched the crusade according to Tony Crespi production line lead and the idea man behind it we didn t know how long it would be until we could shave We just knew we had to show everyone in the division that we had a commitment to make our targets as soon as possible By working overtime at night and on weekends the entire team make goal this January 31st and shipped over 40 units Pictured above are the men who participated Some shaved the very first day while others are determined to keep their beards for the challenging production growth months ahead All the production problems have been ironed out and we are planning to significantly increase production over the next weeks to knock availability down We have a commitment not to hold up systems shipments and are doing everything possible to meet this commitment The fantastic sales success of the 2608A is due to you It s now our turn to help you out and build these units as fast as you can sell them Volume 4 Number 8 March 1 1979 3 FOR INTERNAL USE ONLY COMPUTER SYSTEMS NEWSLETTER COMPUTER SERVICE The Customer Engineer Part Il Or Do Have To Go Back to Schoo Again By Dick Baumann CSD The newly hired Customer Engineer s training program begins the first day he or she reports to work at
34. our sales program 1 Remember that all products listed on the top section of Exhibit A 3 are leveraged to count toward the total quantity count for determining discounts according to Exhibit B This list is now larger 2 Any Compatible Items in the lower section of Exhibit A 3 which are purchased concurrently with and for use an nese user eg 101 rm ven wi voce an BO ons 10 Exhibit A 3 will receive the same discount earned on the associated Terminal Products This also applies to the larger OEM discounts And finally for purposes of determining the number of functional units purchased under Exhibit A 4 or the quantity purchased under Exhibit A 3 all applicable units are counted regardless of the discount schedule used when the products are purchased For example a customer buying 40 2631 s 30 7906 s and 25 2645 s would be credited with quantity 65 on Exhibit A 3 and 50 functional units on Exhibit A 4 with the Terminal Products listed on the top section of Volume 4 Number 8 March 1 1979 22 FOR INTERNAL USE ONLY COMPUTER SYSTEMS NEWSLETTER Recent Articles on HP Computer Applications By Bob Ingols CSG Listed below are some recent articles on HP computer applications which appeared recently You and or your customers may find them helpful to a current sales situation The stories result from leads provided from the sales force so co
35. provide a full trade in value for the DEL 3000 initial payment of 300 or 900 if purchased with the pre paid option to be credited toward the list price 1500 of VIEW 3000 If DEL 3000 was purchased at a discount the trade in value should not exceed the discounted purchase price The value of this trade in applies to the list price of VIEW 3000 prior to discounts and extends only until April 1 1979 The right to use VIEW 3000 requires HP s standard software purchase agreement for either 12 or 48 months DEL 3000 Training Customer training and consulting on DEL 3000 22819A is discontinued However training for HP s SE s will continue so they can properly support DEL hope that this helps resolve the large number of questions raised concerning DEL s obsolescence Clearly we want to encourage the purchase of VIEW 3000 to replace DEL At the same time we need to provide for the continued purchase and support of DEL for OEM s and volume end users who need to protect their own software investment Please address any questions to Brian Fischer GSD BSP Sales Development Update on Ordering VIEW 3000 By Dick Knudtsen GSD Several items require clarification and correction to the price configuration guide 1 VIEW 3000 templates 7120 1189 Data Entry and 7120 1190 Forms Design should be ordered from the Corporate Parts Center using a HEART order 2 Software Subscription Service is 25 00 per month not 24 00
36. quest to send signals in addition to the differential data lines in both directions These allow group polls and quicker responses Both of these capabilities provide lower system overhead and improved performance Another difference is the multidrop data link connection boxes These boxes can be located anywhere on the line and do not have to have a 307X at every drop Data capture terminals can be plugged in and unplugged without interuption to the system The connection boxes do offer both of these advantages over multipoint Please note that the 3075 s do not support the 13232T power protect cabling If you have looked at the 3075 family data sheet you will have noticed that only point to point and multipoint communications support modems The 3075 in a point to point configuration can handle only full duplex modems and multipoint networks can use either full or half duplex modems Even though the 3074A converts RS 232 signals to the data link it does not have the intelligence to control a modem There are other differences to consider between multipoint and multidrop but the above facts shouid keep you going in the correct direction Don t forget that a communication network can include multidrop multipoint 2645 s and 3075 s Let s keep fulfilling our customers data capture needs with HP systems and HP terminals Volume 4 Number 8 March 1 1979 13 FOR INTERNAL USE ONLY COMPUTE T SYSTEMS NEWSLETTER Amplifie
37. r on a Previous CS Newsletter Article By Eric Grandjean DTD The article which appeared on page 14 of the February 1st 1979 issue of the CS Newsletter contains a small error The 9876A amp Thermal Graphic Printer has a raster scan row 560 dots wide not 580 Sorry for this mistake An important point wanted to amplify is that 2647A Multiplot provides a way to obtain 3 4 size 560 dot wide pie bar or linear charts on the screen How is that for compatibility If you type the letter S in the plotter field of any of the Multiplot menus you will get a shrunk screen display This is precisely what you want to do if your raster dump device happens to be a 9876A The 3 4 size reproduction will of course occur in both horizontal and vertical axes so the original aspect ratio is conserved You will lose something of the overall resolution in the reduced size version but the result is still very adequate We hope that any worries you may have had concerning Multiplot device to device compatibility have now completely vanished GOOD SELLING Normaal bar chart Legend C NORMAL SIZE PLOT Shrunk bar chart Legend a e Normal linear plot we A Legenda Four THREE shrunk linear piot Volume 4 Number 8 March 1 1979 14 FOR INTERNAL USE ONLY COMPUTER SYSTEMS NEWSLETTER HP 3000 Series Il and Series Ill Product Upgrade By Ron Schlitzkus GSD General Systems Division s introduction of
38. re to introduce to you two new faces in GSD Sales Development Left to right Andrea Long Ed North Lee White Andrea Long comes to GSD from HP Corporate Accounting Systems in Palo Alto where she had responsibility for designing the Corporate legal accounting systems on the HP 3000 Prior to HP Andrea worked for Fairchild performing business and financial analysis for the Discrete Marketing Group while working on her MBA at Santa Clara University Andrea will be supporting the Neely Bellevue Fullerton and San Diego sales offices Volume 4 Number 8 March 1 1979 19 Lee White joined HP upon receiving his Business Degree and MBA from Texas A amp M He was the Varsity punter and place kicker for Texas A amp M during his undergraduate years Lee will be supporting the Southern Sales Region for GSD with Chuck Smith Feel free to call either Chuck or Lee for Sales Development assistance from GSD GOOD SELLING Datapro Releases New Report on HP 3000 Series By Rich Edwards GSD Read all about a winner The January 1979 updates to Datapro s Minicomputer Report contains a brand new article on the HP 3000 report M11 472 601 The first page features in text and a photograph the new Series 33 which Datapro describes as follows Management Summary Hewlett Packard has considerably enhanced its already sophisticated HP 3000 line by replacing the Series processor with the Series 33 based on a silicon on sapphire
39. rstate 10 in its packing box and FOR INTERNAL USE ONLY COMPUTER SYSTEMS NEWSLETTER wondered what he should do with it had our local DM Norm Matlock contact Monte and pick up the terminal 2645A and bring it back to the office Upon further investigation it was determined that the 2645A was destined for a customer in New Mexico and had fallen out of the delivery truck When asked Norm how the terminal looked Norm replied in his usual eloquent flawless English The box is knocked all to later found out that the terminal worked fine once the boards had been re seated The terminal was tested certified O K and then re packed and sent to the customer This episode indicates the ruggedness of our tested tough terminals They can be dropped off a truck moving at high speed bounce along the freeway encounter citizen and DM abuse and still come out unscathed and working At least one has The bottom line is that our terminals are tough and will meet the demands of most customers and environments We were very pleased to have the terminal found and returned to HP As a gesture of our appreciation to Monte Edington Data Terminals Division has awarded him P S Thanks for your editorial comment Norm an HP 27 Calculator The picture shows Ron Segler Phoenix Office Manager presenting Monte with the HP 27 SELL DTD Basic BASIC By Eric Grandjean DTD Thermal
40. s the benefits and cost savings of the tapeless HP 300 will more than meet the customer s needs Key Points in Selling HP 300 Cost of Ownership By Curt Gowan GSD The high reliability of the HP 300 is backed up with a comprehensive set of serviceability features which contribute to the system s low cost of ownership This is of particular interest to OEM s Here are the key selling points Volume 4 Number 8 March 1 1979 18 All hardware configuration settings are visible upon opening the rear door of the system there are no hidden switches or jumpers Sophisticated firmware self tests are built into the system These use the SOS microprocessors distributed through the system in conjunction with the SOS main processor to diagnose most hardware failures You can rapidly run friendly hardware diagnostic programs including a keyboard test that s downright fun to use In short the HP 300 diagnostic capabilities are made as easily available as the operating capabilities SELL HP 300 SERVICEABILITY IBM 3033 Leases Evaluated by HP 3000 By Barry Klaas GSD Application Lease Analysis Industry Financial Background Leverage lease underwriting companies bring together lessees and lessors to finance such diverse equipment as oil tankers 707 s train engines and large computer systems such as the IBM 3033 These companies currently place on lease annually an estimated 10 billion of equipment
41. ssue of the CS Newsletter we ll be telling you more about the exciting prizes in the contest Keep those cards and letters coming Remember the contest ends April 30 so don t wait to get started Advance Purchase Orders By Mary Chin DTD Advance Purchase Orders APO s can be important sales tools Via an APO a product can be reserved for a particular customer even before a firm order can be transmitted To reserve a product within the production schedule here are a few ground rules 1 An APO must be transmitted via TWX or letter and should contain customer name sales order number product configuration and required date NOTE Please APO terminals only 2 An APO is booked to availability or if the required date is outside of availability to the Friday before the required date After booking the APO is acknowledged to the field via TWX Volume 4 Number 8 March 1 1979 3 The APO is good for four weeks It can be extended once for four more weeks via TWX letter or telephone If no firm order or request for extension is received by the factory after the first four week period the APO is cancelled without further notice The field is responsible for monitoring the status of their APO s 4 When you do transmit the order reference the APO in the Special Instructions Box We want APO s to be effective sales tools for you Call us if you have any questions We re here to help Returned Equipment By Joan Lovel
42. t a few of the reasons why Cost With the continuing price performance improvement in disc storage the customer can buy an additional 20 or 50 Mbyte disc for about the same price as a mag tape This gives him or her more on line storage and more growing room With the HP 300 s disc to disc backup either with the fixed removable 7906 drive or dual 7920 s or 7925 s volume backup is actually faster than disc to tape backup In daily operation this increases the likelinood that backup will be performed and minimizes potential customer problems Backup Convenience OEM s who sell into the small business marketplace tell us that handling of disc packs and cartridges is much easier for non computer personnel than handling mag tape with its threading etc This simplifies the OEM s training and support burden and minimizes operational problems after the HP 300 is installed Offline File amp Program Storage The vast majority of files and programs stored on mag tape consume far less than the full capacity of the tape reel many times only the first few feet of tape are used For this type of offline storage the HP 300 s flexible discs offer more conve nient randomly accessable storage that takes up less storage space Of course there will be some customers who need mag tape for high volume archival storage or data exchange with other systems where flexible discs will not suffice But in many case
43. tains all you and your customers have to know to take full advantage of the many powerful features of the 2621A or the 2621P its printing cousin GOOD SELLING New 2645X Reference Manual By Eric Grandjean DTD Now is the time to update your file and your office library with the latest 2645 Reference Manual The new edition has the same old number 02645 90005 but it has a new date code 11 78 Price is 6 75 U S Be sure to specify the date code when you order The new manual covers the 2641A 2645A and both 2645 S N Most of the changes are in the communications section This Reference Manual is more than ever an excellent source of information and remains a reading must for anyone serious about selling terminals especially in a non HP environment GOOD LUCK How Rugged Is a 2645A By Mike Tarens DTD We all know how reliable and serviceable the 2645A product is but just how rugged is it We have strife tested a 307X product with an elephant standing on it It proved to be stronger than a Tonka Truck We bake our 2621X products in ovens at extreme temperatures They survive But what about the 2645A Well now we have some unbiased third party input which proves that we probably have the American Tourister of the terminal products marketplace About three months ago received a call from a private citizen Monte Edington in Phoenix Arizona He said he had found one of our terminals at the side of Inte
44. ted a two step method of printing the manuals 1 After appropriate review cycles each manual is printed in Preview form A Preview manual is reasonably complete and accurate of better than copy center quality and reflects the current state of evolution of the manual 2 We print the manual in Final form to replace the Preview as soon as manpower schedules and the time required for typesetting and printing permits When all ten manuals are Final complete sets will be orderable with one part number However until then we ask that you and your customers order individual manuals If you have any questions or comments about the manuals or anything relating to them please contact Walter Utz the manager of HP 300 Users Services at Hewlett Packard General Systems Division 5303 Stevens Creek Blvd Santa Clara California 95050 Telephone 408 249 7020 extension 3212 New Release of HP 300 O S and Subsystem By Steve Wilk IGSD am happy to report that a revised and greatly improved version of the AMIGO 300 operating system and language subsystems Business BASIC and RPG II will be installed on all HP 300 systems around the first of March This release represents a significant improvement over the HP 300 software currently in the field and as a result shipment of HP 300 units to customers for program development purposes will contain this new release A detailed characterizat
45. tended serial interface allows the 2631A or the 2639A to be connected to a variety of controlling devices Although instances will arise where your customer will need to manufacture a cable to fit his own unique application HP cables will be suitable in many situations The following chart shows what cable is required to install a 2631A or 2639A with extended serial interface in several specific applications 263X to 13250B Serial Printer 13232C on 263X Interface in 264X CRT 13232G on 13250B 263X to U S modem or hard wired to HP computer system male EIA connector on cable 13232N 2639A Opt 102 13232M 263X to European modem 263X to 20mA current loop 13232F interface 263X to 12531D 12880A 13232B 263X to non HP computer re 13232C quiring female EIA connector on cable FOR INTERNAL USE ONLY COMPUTER SYSTEMS NEWSLETTER The Extended Serial Interface Reference Manual Part No If neither of these manuals answers your questions your 02639 90902 provides more detailed information about Boise Division Sales Development Engineer will be happy to configuring the extended serial interface The Cabling help Application Brief for 2640 Series Terminals Part No 5952 9975 has information describing the cables GOOD SELLING The 2608A s Are Rolling The Beards Are Going By Steve Richardson Boise Soon after we introduced the 2608A the men
46. urchase price of the typical minicomputer system It appears that this per centage is growing and that in the future even more money will be spent on disc purchases Part Il Pricing Impact How does the growing expense of mass storage affect sys tem sellability What obstacles may the field anticipate as the costs associated with disc drives rise beyond 40 of system prices The most visible consequences may appear in three ways First high priced discs may easily ruin system price com petitiveness With growing demand for disc storage a high priced drive can easily cause disc prices to soar over 40 of system price Even on systems with only moderate mass storage requirements high priced discs will make it very difficult to maintain a competitive overall system price Many of our competitors are faced with this weakness in their price competitiveness right now especially those that are unable to manufacture disc drives in house These com petitors are forced to buy OEM disc drives from outside sources paying prices for discs much beyond a normal manufacturing cost Passing these drives on to the customer at even marginal profit results in excessive disc prices A good example is the DEC RJP 06 OEM ed from Memorex A master version of this drive provides 176 megabytes for 46 200 or 262 per megabyte Data Pro Minicomputer Review This compares with 175 per megabyte for the HP 7925M By the way when competing agai
Download Pdf Manuals
Related Search