"user manual"
Contents
1. Postal Code HIBC MSI Plessey Telepen FIM and GS1 DataBar 2 D Bar codes PDF417 Datamatrix code MaxiCode QR code Micro PDF417 Micro QR code and Aztec code Code Pages CODEPAGE 437 850 851 852 855 857 860 861 862 863 865 866 869 737 WINDOWS 1250 1251 1252 1253 1254 1255 1257 Unicode UTF8 UTF16 Graphics Resident graphic file types are BMP and PCX other graphic formats are downloadable from the software Interfaces USB 2 0 Serial port RS 232 DB 9 USB Host Ethernet 10 100Mbps print server Control Panel Color TFT LCD with navigation button Calibration button Power on off button Appendix RT700i RT730i USER MANUAL APPENDIX PRODUCT SPECIFICATIONS Model RT700i RT730i Real Time Clock Standard Power Auto Switching 100 240VAC 50 60Hz Operation Temperature 41 F to 104 F 5 C to 40 C Environment Storage Temperature 4 F to 122 F 20 C to 50 C oes Operation 30 85 non condensing Humidity Storage 10 90 non condensing Agency Approvals CE EMC FCC Class A CB and CCC cUL Length 11 0 280mm Dimension Height 7 3 186mm Width 8 3 210mm Weight 6 6 Ibs 3 0Kg excluding consumables Bluetooth module Guillotine cutter Options Label dispenser External label roll holder for 10 250 mm O D label rolls External label rewinder Notice Specifications are subject to change without notice All company2. items for printing label ex Rotation Printing position offset Label Setting Option modules and connection port settings eS Self Diagnose functions for printer ex TPH testing self test page printing Analysis EXIT Mi Exit from Setting Mode Exit 3 Setting and Control for Operation Panel Setting Items in Setting Mode aS Printer Setting 1 pi Label Setting LCD Language English German ES UDA EE Speed 2 50r7 Darkness 0 19 Wizard Media Type Label with Gaps Label with Marks Continuous Printer Mode Direct Thermal Thermot Transfer Tear off Position 0 40 Darkness 0 19 Speed 2 50r7 Sensor Media Detection Auto Select See Through Reflective Media Type Label with Gaps Label with Marks Continuous Printing Mode Direct Thermal Thermat Transfer Tear off Position 0 40 Top of Form Apply Cancel Setting Codepage 850 852 437 860 863 865 857 861 862 855 866 737 851 869 Win 1252 Win 1250 Win 1251 Win 1253 Win 1254 Win 1255 Win 1257 Rotation 0 90 180 270 Horizental Offset 100 100 Vertical Offset 100 100 Start Offset 100 100 Recall Label 001 Form
3. 270 Notice The blue arrow indicates the value you are selected The red tick indicates that the selected value is applied now V 024 3 Setting and Control for Operation Panel Exit from Current Page to Ready Status The icon on top left corner displays the capture of upper level screen and also guides you back to upper level with left or up arrow E NAVIGATION ICON I IMI ma mi Rotation 0 90 180 v 270 On SETTING VALUE PAGES press 4 button will go back to the upper level screen A AB 86666 Back to the Setting page b gt mi On SETTING PAGES press button will go back to the MAIN PAGE screen Back to the Main page gt p amp Label Setting 3 Setting and Control for Operation Panel On MAIN PAGE select the EXIT icon and press the FEED button to exit from SETTING MODE and the printer goes back to READY status EXIT from Setting Mode b gt or aS Mn AB 86666 m T Oo H UGODEN F W ver G4 000 Oe Back to the Ready status gt b Ready Press key 3 Secs to Enter Menu 3 Setting and Control for Operation Panel 3 3 LCD Interface Function Main Page Ss EXIT Printer Setting RS Setting items for printer ex Printing speed darkness Also includes a Printing Wizard for your ease of printing Printer Setting A8 86666 Setting
4. CTION KEY POWER BUTTON FRONT COVER COVER RELEASE CATCHES Pull catches for opening the printer cover e Rear View FAN FOLD LABEL INSERT Feed slot for continuous labels USB HOST ETHERNET PORT SERIAL PORT CALIBRATION BUTTON USB PORT POWER JACK 002 1 Barcode Printer Bottom View En foo Ol O O e I S 8 PEE NO COVER OF THE MODULE CONNECTION JACKS Notice Cut outs are not intended for wall mount use A 003 1 Barcode Printer The Internal View of Printer LABEL GUIDE PLATE Set of 2 LABEL SUPPLY HUB Set of 2 LABEL SUPPLY MODULE LABEL GUIDE Set of 2 RELEASE CATCH Release catch for opening RELEASE CATCH the label supply hub Release catch for closing the printer cover LABEL SENSOR MODULE LABEL SENSOR GUIDE TRACK PLATEN PLATEN LOCKERS 004 1 Barcode Printer The Printing Mechanism RIBBON REWIND MECHANISM ALLA COVER The cover for Ribbon rewind mechanism NOTCH OF RIBBON REWIND WHEEL i RIBBON REWIND WHEEL RIBBON SUPPLY PRINT HEAD MECHANI
5. Close the label dispenser and printer cover The installation is completed now Sey Close the cover 5 Accessories 5 Press the FEED button to feed the label The label will be peeled from the liner while it passes through the label dispenser Press the feed key gt LY LABEL LABEL LINER Notice There is a paper sensor on the Label Dispenser module It will stop the printing if it is covered by label Remove the last printed label and the printer will then continue to print next label PAPER SENSOR 050 5 Accessories 5 3 Installing the Cutter The Overview of the Cutter CONNECTION CABLE OF CUTTER D TZIIT TIZ S SSS S FEED OUT SLOT COVER Preparation Steps Please see the Section 5 1 Preparation Steps to complete the preparation steps before installing the cutter Installing the Cutter 1 Pass the connection cable through the slot of the printer SLOT Notice Remember to switch off the printer before installing the cutter Do not use to cut adhesive labels Glue residue will be left on the cutter blade and impair its functioning The cutter has a blade life of 400 000 cuts when using paper liner which is 250um thick and 3 inches wide YOU can cut paper with a max width of 116mm With the cutter installed set the stop position in Qlabel to 30 and the E value to 30 051 5 Accessori
6. G4 000 Ready Press gt key 3 Secs to Enter Menu Please keep pressing button and wait for the timer to be filled then the LCD interface will enter into the MAIN PAGE for SETTING MODE You can make various setting functions in SETTING MODE GoUEN F W ver G4 000 Enter Main page gt gt Ready Press gt key 3 Secs to Enter Menu RS EXIT gt e 022 3 Setting and Control for Operation Panel Operations on Setting Page On MAIN PAGE press or 4 button to move the cursor and select the functions Select a designated function and press FEED button you will enter the SETTING PAGES for the function RS tue Select gt ao or a gt a a eee mn A IAB 86666 On SETTING PAGES press gt or 4 button to select the setting items Select a designated function and press FEED button you will enter the SETTING VALUE PAGES for the function j i A AS afa ote EEE gi S 6 m M Rotation e Enter b gt b 90 180 270 023 3 Setting and Control for Operation Panel On SETTING VALUE PAGES press or button to change the setting values mis m Rotation seci J gt a x a gt o r 180 gt 270 Press FEED button will apply the setting value you just selected and the red tick will appear to mark the value mis mi Rotation JO gt gt 90 180 v
7. Name 002 Form Name 028 3 Setting and Control for Operation Panel Device Analysis Buzzer Apply Cancel Optional Setting Option None Cutter Label Dispensor Applicator Pre Printing Apply Cancel Serial Port Setting Baud Rate 4800 bps 9600 bps 19200 bps 38400 bps 57600 bps 115200 bps Parity Non Odd Even Data bits 7 bits 8 bits Stop bits 1 bits 2 bits RTC Setting Clock Display Apply Cancel RTC Setting YYYY MM DD HH MM SS Calibration Apply Cancel Self test Apply Cancel TPH Testing Apply Cancel Reset to Default Apply Cancel Clear Memory Label Format Apply Cancel Graphic Apply Cancel Bitmap Fonts Apply Cancel True Type Fonts Apply Cancel Asian Fonts Apply Cancel ALL Apply Cancel Exit 029 3 Setting and Control for Operation Panel Status of LCD Interface When printer is on standby status ready to print the LCD interface will display Ready on screen You can only print on this Ready status WobE s F W ver G4 0 al i o Ready Press key 3 Secs to Enter Menu If there is any printers error the LCD screen will display the error screen to show the ty
8. RT7O0i RT7301 BARCODE PRINTER USER MANUAL User Manual RT700i series Version Re 1 1 Issue Date 2012 07 12 RT700i RT730i USER MANUAL CONTENTS 2 1 2 2 2 3 2 4 2 5 3 1 3 2 3 3 3 4 3 5 4 1 4 2 5 1 5 2 5 3 6 1 6 2 Barcode Printer Box Content Getting to Know Your Printer Printer Setup Open the Printer Loading the Ribbon Loading the Label Roll Module Connecting the Printer to the Host Computer Installing Printer Driver and GoLabel with Super Wizard CD Printer Setting and Control Operation Panel LCD Interface Introduction LCD Interface Function Label Calibration and Self Test Error Alerts NetSetting for Ethernet Installing the NetSetting Software The Interface of NetSetting Accessories Preparation Steps Installing the Label Dispenser Installing the Cutter Maintenance and Adjustment Cleaning the Print Head Troubleshooting Appendix Product Specifications Interface Contents 001 001 002 006 006 007 012 014 016 021 021 022 027 031 033 035 035 036 043 043 045 051 055 055 056 RT7OOi RT730i USER MANUAL FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a CLASS A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipmen
9. SM PAPER PRESS BAR NOTCH OF RIBBON SUPPLY WHEEL RIBBON SUPPLY WHEEL 005 2 Printer Setup 2 1 Open the Printer Open the Printer Cover and the Printing Mechanism Place the printer on a flat surface Open the printer cover by pulling the cover release catches on both sides of the printer and lift the printer cover Pull the catches toward the direction COVER RELEASE CATCHES Pull the catches for opening the printer cover The printing mechanism is lifted up with the printer cover 2 Printer Setup 2 2 Loading the Ribbon A New Ribbon Module Installation SS A NEW RIBBON EMPTY RIBBON CORE RIBBON HUB 1 Attach the ribbon to the empty ribbon core with the adhesive strip at the end of the ribbon 2 Insert the ribbon hub into empty ribbon core and new ribbon Wind the ribbon around the empty ribbon core for 2 to 3 circles Wind the ribbon around the core 3 Aribbon module is assembled as below A NEW RIBBON MODULE RIBBON REWIND 2 Printer Setup Load the Ribbon on the Printer For Ribbon Supply Module RIBBON SUPPLY MECHANISM NOTCH OF RIBBON SUPPLY WHEEL RIBBON SUPPLY WHEEL 1 Place the ribbon supply module into the printing mechanism Please the left hand side of ribbon hub first Make sure the holder of ribbon hub is inserted into the notch Then place the right hand side of ri
10. and or product names are trademarks and or registered trademarks of their respective owners Minimum print height specification compliance can be dependent on non standard material variables such as label type thickness spacing liner construction etc Godex is pleased to test non standard materials for minimum height printing capability Appendix RT700i RT730i USER MANUAL APPENDIX INTERFACE Pinout Description USB Connector Type Type B Pin NO 2 3 4 Function VBUS D D GND Serial Port Default settings Baud rate 9600 no parity 8 data bits 1 stop bit XON XOFF protocol and RTS CTS RS232 Housing 9 pin to 9 pin DB9 Socket DB9 Plug 1 5V max 500mA RXD 2 2 TXD TXD 3 3 RXD DTR 4 4 N C GND 5 5 GND DSR 6 6 RTS RTS 7 7 CTS CTS 8 8 RTS RI 9 9 N C Computer Printer Notice The total current to the serial port may not exceed 500mA Appendix
11. are and Windows driver Click Next to continue GoDEX Click next to Install the G Scientific Windows driver GoLabel Softw Notice Ifthe Super Wizard program did not run automatically you can either turn on the Auto run setting for your CD DVD driver or double click the icon of CD DVD driver to run the program 016 2 Printer Setup 4 As the printer driver and GoLabel are installing a screen will display a progress bar GoDEX Installing the GoLabel Sol may take a few minutes Barcodes Made Easy All steel rugged industrial design GEPL and G7PL included 6 As the optional steps you can also print a test label or register your printer during the Standard Installation procedure GoDEX You have successfully install Seagull Scientific Windows GoDEX Please register your Godex What you get when you register a Fast easy processing of any waranty a Free updates of GLabel design soft oo Tee GodexGlobal Your Godex printer is now ready to use SKIP REGISTRATION lt BACK Notice If you need more resources tools or reference documents you can also find them on Super Wizard CD Just click Other Choices on Welcome Screen to access the files 017 2 Printer Setup Installing Printer Driver Directly from CD Folder 1 Insert the product CD in the CD DVD drive of the host computer and
12. bbon hub OY T lett side k ba i JHA a ee We ox SS tl f Di AGoDEX o Gy il Q GonEX gt L RIBBON SUPPLY DN Wi nes 5E MODULE Pac O 6 a ee HOLDER L NOTCH OF A RIBBON SUPPLY WHEEL I aA Right side ti HOLDER NOTCH 008 2 Printer Setup 2 Unlock the release catch to close the printer cover Push the release catch forward to unlock it The ribbon supply module loading is completed 2 Close the printer cover RELEASE CATCH Release catch for closing the printer cover Load the Ribbon on the Printer For Ribbon Rewind Module RIBBON REWIND MECHANISM COVER The cover for Ribbon rewind mechanism NOTCH OF RIBBON REWIND WHEEL RIBBON REWIND WHEEL 009 2 Printer Setup 1 Open the cover of ribbon rewind mechanism Open the cover 2 Place the ribbon rewind module into the ribbon rewind mechanism Please the left hand side of ribbon hub first Make sure the holder of ribbon hub is inserted into the notch Then place the right hand side of ribbon hub Se T HOLDER oe es I L___ NOTCH OF a RIBBON REWIND WHEEL RIBBON REWIND MODULE HOLDER NOTCH 010 2 Printer Setup 3 Turn the ribbon rewind wheel to tighten
13. bs on the top of interface which can configure different types of network settings But for the data security reason you need correct password to enter the configuration pages Notice The default password is 1111 you can change the password later from the IP Setting tab 4 NetSetting for Ethernet IP Setting The IP Setting tab can change the printer name Port number Gateway setting and the password for configuring the printer You can also set the printer s IP address ether by DHCP or by Static IP SS _ Netsetting Language IP Setting r Printer Name Godex Length 1 16 Port No 9100 E Default Gateway 192 168 0 254 Password 0000 Length 1 4 e Get IP From DHCP Server Static IP IP Address 1 92 Subnet Mask You can press Set button to apply the settings and ReGet button to refresh the setting values Notice To fully benefit from the NetSetting software you should be familiar with basic networking principles Please contact your network administrator for related network setting information 4 NetSetting for Ethernet Alert Path Setting NetSetting will send the alert messages to designated mail account when the error happened on printer The alert messages are sent by SMTP Simple Mail Transfer Protocol or SNMP Simple Network Management Protocol You can set or change the configurations of SMTP and SNMP on this Alert Path Sett
14. der Godex RT700i 020 3 Printer Setting and Control 3 1 Operation Panel Operation Panel Introduction OPERATION PANEL LCD SCREEN a ED 2 GoDBEX RT700i FEED BUTTON POWER BUTTON DIRECTION KEY POWER Button Press the POWER button to turn on the printer and the START UP SCREEN appears The printer is on ready to print status the LCD screen should display the message READY on the screen When printer is turned on keep pressing the POWER button for 3 second will turn the printer off FEED Button When you press the FEED button the printer moves the label to the defined stop position If you are using continuous labels pressing the FEED button will move label stock until you release the button again If you are using individual labels pressing the FEED button will move only one label If the label does not stop at the correct position you need to run the auto detection function on the label stock please see Section 3 4 Label Calibration and Self Test 021 3 Setting and Control for Operation Panel 3 2 LCD Interface Introduction Getting Started Press the POWER button to turn on the printer and the START UP SCREEN appears Power on p gt gt Barcodes Made Easy DL Mode ver 1 00a3 If the printer is on ready to print status the LCD screen should display the message Ready on the screen GoUE F W ver
15. es 2 Place the cutter to align both holes of screw and then tighten the screws Tighten the screw 4 Close the printer cover and printing mechanism Then to turn the printer upside down 2 RELEASE CATCH Release catch for closing the printer cover 5 Accessories 5 Open the cover on the bottom of printer COVER OF THE MODULE CONNECTION JACKS 1 qoonou goot nu mopu OPEN the cover JACK CONNECTOR OF THE CONNECTION CABLE poooooon otin poonoootii COVER OF THE MODULE CONNECTION JACKS 1 onti Close the cover pongo o Gmt Notice The printer must be switched off or the motherboard may be destroyed There are 2 jacks the lower jack for the label dispenser the Upper jack for the cutter C SS o UUA KT T CUTTER JACK 4 a LABEL DISPENSER JACK a nal me ge m SSS e 053 5 Accessories Installing the Label Roll Module on the Printer 1 Pass the labels through the guides and the cutter Through the cutter 2 Close the top cover and printing mechanism To finish press the FEED button to set the label position 2 Close the top cover RELEASE CATCH Release catch for closing the printer cover Notice We advise agains
16. et by auto sensing or programming Mata Width 1 25 4mm Min 4 64 118mm Max Thickness 0 003 0 06mm Min 0 01 0 2mm Max Label Roll Diameter Max 5 127mm Core Diameter 1 1 5 25 4mm 38 1mm Types Wax wax resin resin Length 981 300m Ribbon Width 1 18 Min 4 33 30mm 110mm Max Ribbon Roll Diameter 2 67 68mm Core Diameter 1 25 4mm Printer Language EZPL GEPL GZPL auto switch Label Design Software GoLabel for EZPL only Software Driver Windows 2000 XP Vista 7 Windows Server 2003 amp 2008 DLL Windows 2000 XP and Vista Bitmap Fonts Resident Fonts 6 8 10 12 14 18 24 30 16X26 and OCR A amp B Bitmap fonts 90 180 270 rotatable single characters 90 180 270 rotatable Bitmap fonts 8 times expandable in horizontal and vertical directions Scalable Fonts 90 180 270 rotatable Bitmap Fonts Bitmap fonts 90 180 270 rotatable single characters 90 180 270 rotatable Download Fonts Asian Fonts Asian fonts 90 180 270 rotatable and 8 times expandable in horizontal and vertical directions Scalable Fonts Scalable fonts 90 180 270 rotatable 1 D Bar codes Barcodes Code 39 Code 93 EAN 8 13 add on 2 amp 5 UPC A E add on 285 1 2 of 5 amp 1 2 of 5 with Shipping Bearer Bars Codabar Code 128 subset A B C EAN 128 RPS 128 UCC 128 UCC EAN 128 K Mart Random Weight Post NET ITF 14 China
17. he cover on the bottom of printer COVER OF THE MODULE CONNECTION JACKS pao nud pon 00 n000ce sto OPEN the cover i poononontttn L w V at ab CONNECTOR OF THE CONNECTION CABLE oponon ttot ponot outa ena o00l COVER OF THE MODULE CONNECTION JACKS Notice The printer must be switched off when plugging the connector or the motherboard may be destroyed There are 2 jacks the lower jack for the label dispenser the upper jack for the cutter a CUTTER JACK LABEL DISPENSER JACK 047 5 Accessories Loading Label Roll with the Label Dispenser Module 1 Remove the first label from the label stock l LABEL STOCK J o LABEL LINER Tear a label 7 THE FIRST LABEL 2 Feed the Label stock through the label guides And pull the label liner through the platen and the steel of the label dispenser Through the platen and the steel li M_M Gd STEEL LABEL LINER PLATEN Notice Labels should be at least 25 mm high 048 5 Accessories 3 The feeding path of label and liner should be as shown in below graphic AN ja UP 4 a i LABEL LABEL LINER PLATEN LABEL STOCK ROLLER 4
18. ile and click it to start the installation te GR pe pote p gt te O O F KODA Drm NetworkSettingSetup msi 3 Follow the instructions on the screen The Setup Wizard guides you through the installation procedure 4 Specify the Installation Folder ie HetSetting Select Installation Folder The installer will install NetSetting to the followang fokder To metal in tes lokdet cick Nest To natal to a diferent lolder erter k below or chek Browse Eokder Eina ioe Some katal Net Setting for yoursal or for anyone who uses this computer O Everyone Just ge creo cece ie 5 Click Next to start the installation 6 Once the installation is completed you will see the NetSetting icon on your desktop r Z Net etting 4 NetSetting for Ethernet 4 2 The Interface of NetSetting Click the NetSetting icon to start the program you will see the start page as below The start page will display the basic information of connected printer and your PC Nariai iangaage Lames Soden rannet Perrie woan tae 108 101 Nescellareout errain BOOT 1At FAY RT700i 000s Jul 252091 99 12 40 PCS 248009 Click the magnifier icon to search the Godex printers which are connected via Ethernet port in you network environment Once a connected Godex printer is detected it will be listed on the start page sa Pisese put Presword rgt Akowe Ory There are six ta
19. ing tab S E _ N etSetting Language ry F Alert Path Setting Z SMTP Notification Enable Login Account fault Length 1 64 Login Password Length 1 16 Server IP Address 1 66 97 XXX XXX XXX XXX Mail Subject 0d printer message Length 1 60 Mail From Address fault default com Length 1 32 Mail To Address fault default com Length 1 32 Duration Cycle 2 0 168 Hours Event Counter E 1 100 Z SNMP Notification Enable SNMP Community 99000o00000000C Length 1 16 SNMP Trap Community bie Length 1 16 Trap IP Address 0 1 255 0 I XXX XXX XXX XXX You can press Set button to apply the settings and ReGet button to refresh the setting values 038 4 NetSetting for Ethernet Alert Message Setting For the alert message notification function you can decide which error cases need to be sent out to the operator Moreover the alert messages can be set to be sent by SMTP SNMP or both S 5 _ Netsetting Language Alert Message Setting r Description Paper Out Missing Gap Ribbon Out Door Open Rewinder Full Memory Full Name Not Found Name Duplicate Syntax Unknown Cutter Jam You can press Set button to apply the settings and ReGet button to refresh the setting values 039 4 NetSetting for Ethernet Printer Configuration Set or change the configurations of connected printer Most of key set
20. inter to the computar Spey be pot Ua owe J you are connecting using TCP IP or arether pert tye anew isted below create Port Type COMI Serial Port 9000701 PRE Local Port Useone Virtus onnter port for USS P192 160 1 7 Stardard TOPIIP Pert 192 160 1 742R Cema JU pet gt Cenu 5 Enter a printer name and assign the appropriate rights Specify Printer Name Maret are Used to Mantity the printer on thie computer and cn tha natwe Enter a name for thes printer pmter nome EEE D use this printer as the gef suk printer Specty rather or net you onk to share this printer with other netk users When staring you must provide a share name G Do opt hro thes printer OStwe nama Godex RT700i 6 Once the installation is complete a summary of the printer settings is displayed Check whether the printer settings are correct and click Finish to start copying the driver files Wait until copying is complete then finish the installation x Seagull Driver Wizard Completing the Seagull Driver Wizard A new printer wil be installed using the follonang settings Nane Godex RT700i Sharename lt Not Shared gt Pert VADO Defour No Maredecturer Godex Model Godex RT700 Versor To bagin the driver inctallation process dick Finish Cees emn Ceea 019 2 Printer Setup 7 Once the driver installation is complete the new printer should appear in the Printers and Faxes fol
21. measured the label stock it will print a self test label The contents of a self test printout are listed below Model amp Version USB ID setting Serial port setting MAC address of Ethernet port IP protocol setting IP address of Ethernet port Gateway setting Netmask setting Number of DRAM installed Image buffer size Number of forms Number of graphics Number of fonts Number of Asian fonts Number of Databases Number of Scalable fonts Free memory size Speed Density Ref Point Print direction Label width Form length Stop position Cutter Label Dispenser Mode Sensor Setting Code Page Printer is on factory default RT700i GX XXX USB S N 12345678 Serial port 96 N 8 1 MAC Addr xx XXx XX XX XX XX DHCP Enable IP XXX XXX XXX XXX Gateway XXxX XXX XXX XXX SUD Mask XXX XXX XXX XXX HHEHHHFHHHHEHHHHEHHHHEEHHHEEHHHEEH 1 DRAM installed Image buffer size 1500 KB 0000 FORM S IN MEMORY 0000 GRAPHIC S IN MEMORY 000 FONT S IN MEMORY 000 ASIAN FONT S IN MEMORY 000 DATABASE S IN MEMORY 000 TTF S IN MEMORY 4073 KB FREE MEMORY AS4 AH8 AROOO R200 AW102 4Q100 3 E18 Option ADO AOO AAD Reflective AD 1 96 2 84 2 49 0 88_23 Code Page 850 Default state Yes 3 Printer Setting and Control Label Calibration Button Keep pressing calibration button for 1 second the printer can immediately run the label size calibration CALIBRATION BUTTON Calibration button can be used t
22. ncorrectly A label is missed out during printing The printed image is blurred The cutter does not cut off the labels in a straight line The cutter does not cut off the labels completely When using the cutter the labels are not fed through or cut off incorrectly The label dispenser is not functioning normally Notice Solution Check the power supply Please see the Section 2 4 Check the software settings driver settings or command codes Look for the error alert in the table in Section 3 5 Error Alerts Check whether the print mechanism is closed correctly Please see the Section 3 5 Please make sure that the label stock is loaded the right way up and that it is suitable material Choose the correct printer driver Choose the correct label stock and a suitable printing mode Clear the paper jam Remove any label material left on the thermal print head and clean the print head using a soft lint free cloth dipped in alcohol Please see the Section 6 1 Check whether any label material or ribbon is stuck to the thermal print head Check for errors in the application software Check whether the starting position has been set incorrectly Check the ribbon for wrinkles Check the thermal print head for dust or other dirt Use the internal T command to check whether the thermal print head will carry out a complete print job Check the quality of the print medium Check whether there is paper
23. o find correct printing position or eliminate the Media Error problem 032 3 Setting and Control for Operation Panel 3 5 Error Alerts In the event of a problem that prevents normal functioning of the printer you will see an error message on LCD screen and hear some beep signals Please refer to below table for the error alerts OPERATION PANEL LCD SCREEN Operation Panel FEED BUTTON DIRECTION KEY Check paper setting Status Gis F Type Beeps Description Solution Print Head Error 2x 4 beeps The printing mechanism is not Open the print mechanism and correctly closed close it again GoDEX Once the print head has cooled Print Head Error None High temperatureat the print down the printer switches to 1 head standby mode TPH overheat GoDEX No ribbon is installed and the Make sure that the printer is set to FIW ver G4 000 printer displays an error direct thermal printing mode Media Error 2x 3 beeps The ribbon is finished or the label Replace the fibbontall Check ribbon setting supply hub is not moving P Make sure that the label sensor is positioned correctly If the sensor No paper is detected still does not detect the paper SS run the auto detection function GoEX again Media Error 2x2beeps Paper is finished Replace the label roll Printer feed problem 033 Possible reason
24. on of firmware file and press Start Download Firmware button The printer firmware then can be updated remotely F T gt _ Netsetting Language Firmware Download Firmware Upgrade Firmware Current Version BOOT 1 000a1 F W RT700i 1 000a Please Select Firmware File Browse Start Download Firmware Recover To Factory Settings In addition to the firmware update you can press Recover To Factory Settings button to restore the printer configurations back to factory default 042 5 Accessories 5 1 Preparation Steps Before installing the optional modules please make some preparations as follows 1 Turn off the printer Remember to switch off the printer before installing any module 2 Open the printer cover and the printing mechanism Open the printer cover by pulling the release catches on both sides of the printer and lift the cover Please see the Section 2 1 for further information about Open the Printer 3 Remove the front cover Please pull upward to remove the front cover AN A upward eae my Ma Me KO KRN er a a a al Shae Mt G ro The printing mechanism is lifted up with the printer cover FRONT COVER 043 5 Accessories 4 Remove the platen Lift up the release clips on both sides of the platen to release and pull uoward the platen Release the clip CLIP
25. open the Seagull Drivers folder on the CD Select the icon for the driver file and click it to start the installation Seagull Driver fle Edt yew Favortes Tods Hep 9 0 82 Bf E Back d Up Ct Copy Folders it Yiew Favorites Tools Help 23 6 X B ard Up Cut Back Copy File and Folder Tasks EI Make a new folder Publish this folder to the Web ER Share this folder ddress D Download Drivers Seagull Driver Other Places S DATA D My Documents Shared Documents S My Computer GQ My Network Places File and Folder Tasks EJ Make a new folder Publish this folder to the Web T Share this folder 2 Follow the instructions on the screen The Driver Wizard guides you through the installation procedure Select Install printer drivers Seagull Driver Wizard Welcome to the Seagull Driver Wizard This wizard helps you install and remove printer drivers O Upgrade printer drivers O Remove printer drivers 3 Specify your printer model Seagull Driver Wizard x Specify Printer Model The manufacturer and model determine which printer driver to use Specify the model of your printer Printer Model Godex RT700i Ji Source C Seagull Version 018 2 Printer Setup 4 Specify the port used to connect the printer to the host computer Specily Port A poet it utad to connect a pr
26. or dust covering the sensor Check whether the label stock is suitable Contact your supplier Check the paper guide settings Check the label height setting Check whether there is dust covering the sensor Run the auto detection function Please see the Section 3 4 Check the darkness setting Check the thermal print head for dust or dirt Please see the Section 6 1 Check whether the label stock is positioned straight Check whether the label is more than 0 2 mm thick Check whether the cutter has been correctly installed Check whether the paper guides are functioning correctly Check whether there is dust on the label dispenser Check whether the label stock is positioned correctly If any problems occur that are not described here please contact your dealer 056 RT700i RT730i USER MANUAL APPENDIX PRODUCT SPECIFICATIONS Model RT700i RT730i Print Method Thermal Transfer Direct Thermal Resolution 203dpi 8dots mm 300dpi 12dots mm Print Speed Up to 7IPS 177mm s SIPS 127 mm s Print Width 4 25 108mm 14 16 105 7mm Print Length Min 0 16 4mm Max 68 1727mm iMin 0 16 4 mm Max 30 762mm Memory Flash 8MB Flash 4MB for user storage SDRAM 16MB SDRAM Adjustable reflective sensor full range Sensor Type Fixed transmissive sensor central aligned Types Continuous form gap labels black mark sensing and punched hole label length s
27. pe of error You can fix the error according the notice WARNING ICON Icon Definition oLD Check ribbon setting ERROR ICON ERROR DESCRIPTION To upper level Appears on the NAVIGATION ICON of Setting Pages It guides you back to upper level by pressing LEFT key To upper level Appears on the NAVIGATION ICON of Setting Value Pages It guides you back to upper level by pressing UP key On Setting Value pages press RIGTH key to Lock lock the value for preventing unexpected change Unlock For locked value press RIGHT key again to unlock the value Scroll the value On Setting Value pages press UP or DOWN key to scroll the values for your selection 030 3 Printer Setting and Control 3 4 Label Calibration and Self Test Label Calibration The printer can automatically detect and store label height That means the host computer does not need to transmit the label height to the printer Self Test Self test function lets you check whether the printer is functioning normally Here is how you run the label size calibration and self test 1 Check that the label stock is loaded correctly 2 Turn off the printer 3 Turn the printer on again keeping the FEED button pressed When the LED starts to flash red release the FEED button The printer will now measure the label stock and store the label height 4 Once the printer has successfully
28. pleted now 013 2 Printer Setup 2 4 Connecting the Printer to the Host Computer l 2 Please make sure that the printer is switched off Connect the power cord to the AC adapter POWER CORD LEB AC ADAPTER Connect the jack of the power adapter to the printer and connect the plug of the power adapter to the socket of the wall RT700i RT730i BARCODE PRINTER POWER ADAPTER THE WALL SOCKET i a 014 2 Printer Setup 3 Connect the USB serial cable to the printer and host computer RT700i RT730i BARCODE PRINTER lt TD USB CABLE SOCKET 4 Pressing the power button The power LED indicator should now lights up Pressing the power button POWER LED INDICATOR OPERATION PANEL 015 2 Printer Setup 2 5 Installing Printer Driver and GoLabel with Super Wizard CD 1 Insert the Super Wizard CD in the CD DVD drive of the host computer and the program should pop up automatically You will see the Welcome screen first On the Welcome screen choose Standard Installation GoDEX Welcome to Godex and a high quality Godex Prin senna OTHER CHOICES 2 The wizard will then ask you to make sure your USB and power cables are connected and that the power is turned on Make sure that is done and then click Next GoDEX Connect your printer to your P 3 The next screen you will see is Install the GoLabel Softw
29. s the print medium has become trapped around the rubber roll the sensor cannot detect a gap or black mark between the labels there is no paper Please reset the sensor 3 Setting and Control for Operation Panel Operation Panel Status GoUEX F W ver G4 000 Memory full of GoUEXN 4 1 FIW ver G4 01 S at File name can t be found oQ F W ver G4 000 File name duplicated ill Type Beeps Description Solution The memory is full The printer prints the message File System full Delete unnecessary dador install i additional memory ba Use the X4 command to print Unable to find file The printer 3 File Error 2x2beeps prints the message File Name not ulliiles Then check whether ihe files exist and whether the names found are correct A file of the same name already exists The printer prints the message Duplicate Name Change the name of the file and try storing it again 034 4 NetSetting for Ethernet 4 1 Installing the NetSetting software The NetSetting software is used to manage the network configurations when connecting the printer via Ethernet port It is available on product CD or can be downloaded from official website To install the NetSetting please follow below steps 1 Insert the product CD in the CD DVD drive of the host computer and open the Ethernet folder on the CD 2 Select the icon for the NetSetting installation f
30. t generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at own expense EMS AND EMI COMPLIANCE STATEMENT FOR EUROPEAN USERS This equipment has been tested and passed with the requirements relating to electromagnetic compatibility based on the standards EN 55022 1998 A1 2000 A2 2003 CISPR 22 Class A EN 55024 1998 A1 2001 A2 2003 IEC 61000 4 Series EN 61000 3 2 2000 amp EN 61000 3 3 1995 The equipment also tested and passed in accordance with the European Standard EN55022 for the both Radiated and Conducted emissions limits RT7OOi SERIES TO WHICH THIS DECLARATION RELATES IS INCONFORMITY WITH THE FOLLOWING STANDARDS EN55022 1998 CLSPR 22 Class A EN55024 1998 IEC 61000 4 Serial EN61000 3 2 2000 EN 6100 3 3 1995 CFR 47 Part 15 CISPR 22 3rd Edition 1997 Class A ANSI C63 4 2001 CNS 13438 IEC60950 1 2005 EN 60950 1 2006 A11 2009 GB4943 2001 GB9254 1998 GB17625 1 2003 EN60950 1 2001 Caution Danger of explosion if battery is incorrectly replaced Replace only with the equivalent type recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions Only use with designated power supply adap
31. t using inside wound label stock Labels should be at least 116 mm high When using the printer with the cutter you should set the stop position AE to 30 054 6 Maintenance and Adjustment 6 1 Cleaning the Print Head Dirt on the print head or ribbon or glue residue from the label stock may result in inadequate print quality The printer cover must therefore always be closed during printing Keeping dirt and dust away from the paper or labels ensures a good print quality and a longer lifespan of the print head Cleaning Steps Here is how you clean the print head 1 Turn off the printer 2 Open the printer cover 3 Remove the ribbon 4 Toremove any label residue or other dirt from the print head see red arrow please use a soft lint free cloth dipped in alcohol Notice The print head should be cleaned once a week Please make sure that there are no metal fragments or other hard particles on the soft cloth used to clean the print head 055 6 Maintenance and Adjustment 6 2 Troubleshooting Problem The printer is switched on but the LED does not light up The LED lights up red and printing is interrupted The label stock passes through the printer but no image is printed The label stock jams during printing There is no printed image on some parts of the label There is no printed image on part of the label or the image is blurred The printed image is positioned i
32. ter model Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Declaration RT7O0i RT730i USER MANUAL SAFETY INSTRUCTIONS Please read the following instructions carefully 1 2 Keep the equipment away from humidity Before you connect the equipment to the power outlet please check the voltage of the power source Make sure the printer is off before plugging the power connector into the power jack It is recommended that you connect the printer to a surge protector to prevent possible transient overvoltage damage Be careful not to get liquid on the equipment to avoid electrical shock For safety and warranty reasons ONLY qualified service personnel should open the equipment Do not repair or adjust energized equipment under any circumstances Safety instructions 1 Barcode Printer 1 1 Box Content Please check that all of the following items are included with your printer RT700i RT730i Barcode Printer Label Stock USB Cable RT7O00i RT730i Quick Guide q700 81700 series e Ribbon Module e Power Adapter Empty Ribbon Core Power Cord Ribbon Including GoLabel software and RT700i RT730i user manual Set of 2 1 Barcode Printer 1 2 Getting to Know Your Printer Device Overview Front View PRINTER COVER LCD SCREEN OPERATION PANEL FEED BUTTON DIRE
33. the ribbon until it has no wrinkles RIBBON REWIND WHEEL 4 Close the cover of ribbon rewind mechanism The ribbon loading is completed once the ribbon supply module and ribbon rewind module are assembled correctly Close the cover 011 2 Printer Setup 2 3 Loading the Label Roll Module Loading the Label Stock on the Printer LABEL GUIDE PLATE Set of 2 LABEL SUPPLY HUB Set of 2 Y LABEL SUPPLY MODULE LABEL STOCK LABEL GUIDE Set of 2 RELEASE CATCH Release catch for opening the label supply hub 1 Unlock the ribbon catch and pull to open the label guide plate Pull to o LABEL GUIDE PLATE Set of 2 RELEASE CATCH Release catch for opening the label supply hub 2 Place the label stock on label supply hubs Make sure the label stock is aligned to both hubs Adjust the label guide plates to fix the label width Remember to push the release catch when moving the label guide plates Close the plates 2 Printer Setup 3 Feed the Label through the label guides The label guides will help to prevent the label swaying Through LABEL GUIDE Set of 2 4 Unlock the release catch to close the printer cover Close the printer cover RELEASE CATCH Release catch for closing the printer cover 5 Press the FEED key and make sure the label is fed smoothly The label loading is com
34. tings for the printer operation can be done by this setting page F 4 Neisetting Printer Configuration Printer Model Resolution Speed Darkness RT700i 203 7 4 i0 r 0 None Miscellaneous LCD Language Keyboard Language Code Page Code Page 850 Stop Bits Buzzer ON Stripper Applicator Bw Language Labels per Cut Printing Mode gt 0 Thermal Transf gt Sensing Mode 2 Automatic jx Smart Backfeed OFF x Top Of Form ON X You can press Set button to apply the settings and ReGet button to refresh the setting values 040 4 NetSetting for Ethernet User Command The User Command tab provides a communication interface for operator to control the printer Input printer commands in Input Command window and press Send Command button the commands will be sent to the printer For some commands that will return response message the message will be displayed in Output Message window r T Nersetting Language F User Command Send Command Input Command Output Message You can press Send Command button to send printer commands via Ethernet port and control the printer remotely 041 4 NetSetting for Ethernet Firmware Download On Firmware Download tab the current version of printer firmware will be showed on the screen If you need to update the printer firmware just specify the file locati
35. up the platen module 5 Ribbon loading Please see the Section 2 2 for further information about Loading the Ribbon 6 Label loading Please see the Section 2 3 for further information about Loading the Label Roll Module 044 5 Accessories 5 2 Installing the Label Dispenser The Overview of the Label Dispenser PAPER SENSOR PAPER FEED ROLLER CONNECTION CABLE OF LABEL DISPENSER COVER Preparation Steps Please see the Section 5 1 Preparation Steps to complete the preparation steps before installing the label dispenser Installing the Label Dispenser 1 Pass the connection cable through the slot of the printer SLOT Notice A label liner thickness of 0 006 mm 10 and a weight of 65 g m 6 are recommended The label dispenser will take labels up to a max width of 118 mm When using the label dispenser set the stop position printer command E to 13 045 5 Accessories 2 3 Place label dispenser to align both holes of screw and then tighten the screws 2 Tighten the screw Place the platen back to the printer and lock the clips 4 Close the printer cover and printing mechanism Then to turn the printer upside down 2 Close the printer cover ooo j iio naponool RELEASE CATCH Release catch for closing the printer cover 046 5 Accessories 5 Open t
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