w*intercom Installation & User Manual
Contents
1. Volume Tones adjusts the volume of ring tone that is played through the PA speaker attached to this unit when it is receiving a call as well as the introductory tone upon power up and before the paging message Teletics wintercom Installation and User Guide V1 2 July 18 2012 Page 15 Instructions for Use Once all wintercom units have power applied and they have had about a half minute to initialize you may pick up any phone in the system and dial any other phone in the system The initial tones at power up are there to indicate that the PA system is properly working and connected to a speaker The system allows as many simultaneous phone conversations as there are phones For example if you have 6 phones on the system you can have 3 phone conversations going on at once Inside Phone numbers range from 11 to 30 If you attempt to call a phone that isn t in the system you will receive a busy signal back in about 45 seconds If you have a Feature Server RM in the system their outside lines can be reached using a leading 9 along with the number with calls place from wintercoms 11 12 13 or 14 Keep in mind that if the outside line you are using also requires a 9 to get an outside line you will need to dial another 9 as 99 before the actual number since the Feature Server RM strips off the first 9 and then dials the number The user would have to dial 997135551212 for example If the outside line2. Installation and User Guide V1 2 July 18 2012 Page 9 SPEAKER 6000 is for connection to an external PA amplifier This is a 1Vpp analog input that is compatible with almost any PA or audio amplifier This output may be left unterminated if not used SPEAKER 80 is for connection to an 8 ohm speaker or 8 ohm PA speaker The integrated amplifier in the wintercom is 40WRMS You will typically find considerably higher volume is typically produced by a PA speaker rather than a speaker designed for music For this reason an 8 ohm PA speaker is recommended This output is open circuit protected and should be left unterminated or open if it is not used OH diOWu v v mM wv zo o 4 N e o o UIODISIULM LIND Wd INOHd Ld EP ill EE Uu The ANTENNA connection is not labeled and is by itself at the opposite end of the wintercom It is for use with an antenna rated for 5 8GHz operation Please contact your Teletics distributor for additional antenna and RF cable assemblies made to your requirements This connector is a standard N Female Installation The wintercom system is architected to be a star topology In each system there needs to be one master Unit 11 and up to 19 stations numbered 12 through 30 A system may contain as few as 2 wintercom units or as many as 20 Each wintercom station needs to have radio line of sight to the wintercom master wintercom Stations do not have to have RF li
3. is straight out then 97135551212 would be correct Troubleshooting It is important to know the following Dial tone is locally generated at each wintercom unit It does not indicate a phone line is working somewhere else in the system f you pick up a phone attached to a wintercom and get a busy signal prior to dialing a number or if you get a recorded message saying device not registered it has either not completed its power up cycle is not properly programmed or has an issue connecting to the master due to a bad radio cable antenna an RF path that is obstructed or a radio failure We have not yet found a standard telephone that does not work with the wintercom However a phone may have the wrong settings or may not be designed to work on a standard POTS home phone line Some older phones have pulse and tone settings Almost every phone in the world today uses tone A phone with a pulse dial setting will not work Some digital phones are designed for use only with office digital PBX systems When in doubt check the phone in question with a standard POTS home phone line or a phone line in your office dedicated for use with a FAX machine Teletics wintercom Installation and User Guide V1 2 July 18 2012 Page l6 The wintercom phone jack may also be used to power such things as horn relays etc Again we have not encountered any of these that do not work when installed according to their m
4. unit ie There is a computer connected and it is on This is the status of the physical connection It does not indicate that there is an active internet connection In fact if the wintercom has been programmed to have the LAN Port disabled this LED will still turn on It simply means the wiring is correct If there is no computer connected to the LAN port this LED will not be on The wintercom may still be used for PA and phone operation in this state ie this LED does not need to be on for phone calls or PA services to operate PHONE PA UNIT w intercom by GROUP ID e P o w E R WARNING Loud Hearing Protection Required Do NOT operate radic without antenna L e VOICE TONES RELAY 24V SPEAKER 240VAC 5A MAX n sa D DATA PHONE Phone indicates that the phone attached to the wintercom unit has gone off hook This shows you that the phone is correctly attached to the wintercom unit PA illuminates to indicate that the Teletics Feature Server is attempting to set up a PA broadcast to the wintercom unit PA will turn on solid once the system is ready to broadcast the message Once PA turns on solid the sending wintercom unit user will hear a tone indicating that it is time to speak Volume Voice This control adjusts the paging volume for the voice message for this one user It does not affect any other volume settings in the rest of the system or for any other unit in the system
5. Server unit and once you have antennas and phones connected to each unit you should apply power to all of them You can refer to the Powering Up section on what the LEDs on the front panel mean Once all of the wintercom units can call each other you can attach PA speakers to their outputs and try doing a PA message across the system Be warned that the volume produced by multiple wintercom units on one bench can be a bit overwhelming You should start with the Volume at about a quarter and try paging one wintercom at a time and go from there You should also be warned that the power up sequence produces an ok tone on each unit during power up to ensure that the PA speaker is connected correctly and is operating properly If you aren t expecting this it can certainly replace your morning cup of coffee Finally once the complete system is working on a phone to phone or PA basis you can then attach the phone lines to the line ports on the Feature Server RM and test the functionality of the outside phone lines Teletics wintercom Installation and User Guide V1 2 July 18 2012 Page 13 Powering up Warning Hearing Protection Required The wintercom produces sound levels high enough to possibly create permanent hearing damage This includes tones generated at power up Do not power up units without wearing ear protection Once all wintercom units are connected to antennas speakers phones and computers you c
6. Support For assistance with any Teletics product please call us or visit our website U S Technical Support 916 947 7444 Website www teletics com support Statement of Conformity Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC and ICES 003 Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Modifications not expressly approved by the manufacturer could void the user s authority to operate the equipment under FCC rules This device complies with Industry Canada license exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device FCC ID CTO WINT Industry Canada 10253A Safety Notice Warning Hearing Protection Required The wintercom produces sound levels high enough to possibly cr
7. Teletics Ww Intercom Installation and User Guide Rev 1 2 July 18 2012 Warning Hearing Protection Required The wintercom produces sound levels high enough to possibly create permanent hearing damage This includes tones generated at power up Do not power up or operate these units without wearing adequate hearing protection Teletics wintercom Installation and User Guide V1 2 July 18 2012 Page Contents I zeiltcinm E 3 Statement of Conformity oiii ose eriocit AAEE qua T OR RdS RUE eau ag tx od dd Ee Dean OO R e va 3 KE Med 3 uisgorelP euiloln Eee ERE 4 Using the Teletics wintercor cte test recente benc acd aene n pecu e de cea pre e aco eee ce apa vo aac R ee EE E Rue 5 Recommended Enclosures Accessories Cabling and Antennas essere 7 enlm EM 9 WPVSES LE So n scan e a ONELCON ORI E 10 fo Jg La AE o E EE E 14 Indicators and Controls isaer irirna aaaea aaae ag enn set Raan E ae EE en nnne 15 Instructions Tor USC c EE 16 Trogbleshoot NE NY PENES OLD 16 Wintercom 58 Specifications eie tee Re ceed Mei ena nen awn enue 22 Warranty Statement essipessi eas a a equ ade oc dtu xD deen ded ea TR D RE RR e eT DERE e ea o D Re 22 Teletics wintercom Installation and User Guide V1 2 July 18 2012 Page 2 Technical
8. User Guide V1 2 July 18 2012 Page 12 Loose Units Unit 12 0802 0301 unknown Unit 14 0802 0303 unknown Therefore the fastest way to program our example system is to program the loose units to Unit 16 and Unit 17 using TUtil wintercom 58 using the Group ID of the new complete system which is 0805 0360 Also keep in mind that you should use the TUtil factory default channel of Channel A If you wish you can disable the LAN port on the unit so that your customer cannot connect a computer to the unit Setting the dial 9 option to off One other way to accomplish the same thing is to reprogram all of the units using a serial number of your choice such as A1B2C3D4 or SITE4567 Keep in mind that all serial numbers are case sensitive It is noteworthy that Teletics Feature Server and Feature Server RM units do not require any kind of programming They will only talk to the system that they are physically connected to However the Feature Server RM may be modified to even add new system features or change even basic elements of how the system operates This is beyond the scope of this manual For further details on the Feature Server custom programming options please refer to the Teletics RM Manual and the Teletics Feature Server Handbook Once you have the wintercom units programmed it is a good idea to test them as a system to ensure that each unit can call the other units in the system You connect one of the units to the Teletics Feature
9. an power them up You can power the system up in any order Additionally even if any unit is accidentally powered down it will return to normal operation once it is powered back on and has time to completely initialize There is never a requirement to power up units in a particular order This is a feature of the system design since most remote work environments have generated power that tends to be intermittent In most cases it is prudent to use some sort of power conditioning product in line with the power adapter for the wintercom A good quality power bar that has an equipment replacement guarantee is generally a good investment and can be used to protect the other equipment already in the trailer Warning Possible Damage to Equipment Powering up a wintercom unit without having an antenna connected will damage it You MUST connect a 5 8 GHz antenna to the unit before powering it up Teletics wintercom Installation and User Guide V1 2 July 18 2012 Page 4 Indicators and Controls Power indicates power has been applied to the unit Radio indicates that the Radio section of the unit is powered up and appears to be working If the Radio LED is not on the wintercom will not work properly in a system You should check that the unit has been properly programmed If programming does not make this LED turn on you should assume that the wintercom needs servicing LAN indicates that there is an active LAN connection to the
10. anufacturer s instructions When using outside lines it is important to understand how they work relative to what you expect For instance if you have to dial an access code or a 9 prior to dialing out on a particular phone line you will need to put these codes into the dial sequence with another 9 in front to access the line When in doubt it is always best to try dialing out on the outside line with a conventional phone prior to trying it with a Feature Server RM unit Using the wintercom 58 with a cordless phone system of a similar 5 8 GHz frequency is not recommended Most manufacturers of these phones do not provide specifications on the exact frequency that they use therefore it is impossible for us to determine which channels you should program into your wintercom units A more suitable technology for a cordless phone is the newer DECT standard or another frequency such as 900 MHZ with a 5 8 GHz wintercom When you make a phone call from one wintercom to another how the dial tone behaves can provide some troubleshooting information f you get a busy signal within 5 seconds of dialing another wintercom extension either that wintercom extension is busy or you have tried to dial a number that isn t in the system Such as trying to dial extension 33 for example Ifthe line goes quiet for about 30 seconds then you get a busy signal the extension could not be reached The most typical reason for this is a problem with eith
11. ds for a connection you can make your announcement You may page individual stations by dialing their respective station number but with a star as the leading digit For example picking up any phone in the system and dialing 15 would send a page to the PA speaker attached to wintercom 15 Teletics wintercom Installation and User Guide V1 2 July 18 2012 Page 6 Data Connections Each wintercom has an Ethernet port for use with a computer All wintercom units in a system act as a common hub sharing the available bandwidth on the system The Ethernet connection provided by a wintercom system is completely transparent to anything else being sent over the network You should simply treat it as a wireless wire The data speed for the wintercom system is 12 Mbps This is similar to standard office Ethernet speeds on 10BT Ethernet and this connection is always faster than the internet connection backhaul provided by satellite or cellular that is provided to the site Recommended Enclosures Accessories Cabling and Antennas The number one support issue we encounter is with choices of antennas cabling and proper installation to prevent water from getting inside RF connectors Understanding the type of antenna required for the installation is critical to a successful installation The wintercom is designed either for use indoors with a short length 25 feet of LMR400 cable to the outside or to be placed in an outdoor weatherproof enclosure
12. e 19 ojx Reply from 192 168 1 166 bytes 32 time lt ims TTL 128 Reply from 192 168 1 100 bytes 32 time lt ims TTL 128 Reply from 192 168 1 100 bytes 32 time lt ims TTL 128 Reply from 192 168 1 100 bytes 32 time lt ims TTL 128 Ping statistics for 192 168 1 100 Packets Sent 4 Received 4 Lost loss Approximate round trip times in milli seconds Minimum ms Maximum ms Average Ams C Documents and Settings Eric gt ping 192 168 1 69 Pinging 192 168 1 69 with 32 bytes of data Reply from 192 168 1 69 bytes 32 time lt ims TTL 64 192 168 1 69 bytes 32 time lt ims TTL 64 192 168 1 69 bytes 32 time lt ims TTL 64 192 168 1 69 bytes 32 time lt ims TTL 64 Ping statistics for 192 168 1 69 Packets Sent 4 Received 4 Lost z loss Approximate round trip times in milli seconds Minimum ms Maximum ms Average Ams C Documents and Settings Eric gt If you get a reply back the gateway on the network is connected to the computer you are working on and the wintercom units are working correctly However there are a number of other settings that you need for each computer and some from your internet service provider to get to the point where you can surf the internet Assuming that everything works so far try Ping 192 168 1 69 bytes 32 time lt ims TTL 64 192 168 1 69 bytes 32 time lt ims TTL 64 192 168 1 69 bytes 32 time lt ims TTL 64 192 168 1 69 bytes 32 time lt i
13. eate permanent hearing damage This includes tones generated at power up Do not power up units without wearing ear protection Teletics wintercom Installation and User Guide V1 2 July 18 2012 Page 3 Introduction The Teletics wintercom is a wireless Phone Data and Public Address system designed for use with temporary or mobile camps These situations require that basic on site communications between buildings has to be set up quickly and reliably The wintercom provides this functionality without the need to run any wire or cable between buildings The wintercom system can be used on its own or connected to other communications systems that provide backhaul to the outside world such as satellite communications or cellular backhaul links Key wintercom features Up to 20 phones can be supported on each radio channel 3 non overlapping radio channels available There is no limit to the number of calls that can occur simultaneously on a wintercom system Each wintercom has an integrated 40WRMS PA amplifier with preamp output allowing direct connection to a PA speaker or third party amplifier if additional paging power is required Each wintercom is a complete communications center which includes connections for one phone one computer and one PA speaker amp and a NO or NC horn relay Each system may be programmed with a unique system serial number in order to prevent similar systems being operated close togeth
14. er Local Area Connection Connection specific DNS Suffix IP fddress os See o x 192 168 1 1808 Subnet Mask gt a e aa w LC 255 255 255 0 Default Gateway 192 168 1 6 C Documents and Settings Eric gt First you should ping the IP address Ping 192 168 1 100 or whatever numbers you see next to IP Address when you ran ipconfig BEE Windows IP Configuration Ethernet adapter Local Area Connection Connection specific DNS Suffix IP Address a s ss 192 168 1 188 Subnet Mask A 255 255 255 0 Default Gateway a E 192 168 1 6 C Documents and Settings Eric gt ping 192 168 1 166 Pinging 192 168 1 106 with 32 bytes of data Reply from 192 168 1 166 bytes 32 time lt ims TTL 128 Reply from 192 168 1 166 bytes 32 time lt ims TTL 128 Reply from 192 168 1 10 bytes 32 time lt ims TTL 128 Reply from 192 168 1 100 bytes 32 time lt ims TTL 128 Ping statistics for 192 168 1 166 Packets Sent 4 Received 4 Lost z loss Approximate round trip times in milli seconds Minimum ms Maximum ms Average Ams C Documents and Settings Eric gt If you get a reply back from the IP address it means your network port in the computer seems to be working Next try to ping your default gateway address Ping 192 168 1 69 again use whatever numbers are next to Default Gateway on your computer Teletics wintercom Installation and User Guide V1 2 July 18 2012 Pag
15. er from communicating with each other Optional Teletics Feature Server RM units can provide dial 9 capabilities for outside calling through satellite cellular landline or other backhaul communications systems to 4 wintercom stations Call Waiting and Call Display features are standard Camp wide Public Address feature when used with a Teletics Feature Server or Feature Server RM unit 24VDC operation 5 8 GHz radios w 400 mW radio power output Simple programming using Teletics TUtil wintercom 58 programming software Encrypted spread spectrum radio technology provides security Units can be added removed or moved from any system to another system with TUtil wintercom 58 programming software Teletics wintercom Installation and User Guide V1 2 July 18 2012 Page 4 Using the Teletics wintercom Overview Once the Teletics wintercom system is installed you can call any other wintercom phone the computers connected to the wintercom can communicate with each other and you can send Public Address pages across all units or individual units w intercom System Diagram wb RK Ae CE N Phone 13 Phone 14 Phone 15 eee Phone 30 bd A lines internet Any Station can call any other station PA and Outside Lines options shown Supports Satellite Cellular and Landline System supports up to 20 phones PA speakers and outside lines Phone 11 A typical installation has as many wintercom units as
16. er the serial numbers not being identical in the units or a radio related problem Ifthe line goes quiet for over one minute and you do not ever hear a ring or busy you should check if the Call LED is illuminated at the wintercom unit that you are trying to call It will most likely be on indicating that the system has made the connection but either the phone or phone cable at the phone you are calling is at fault Radio problems generally show up as either inability to call from one wintercom to another or the call dropping within the first minute What happens when the call drops is that either one end or both ends hears the conversation abruptly end followed immediately by dial tone This problem can be caused by a number of issues including Badantenna s Water inside the antenna s Cabling related issues Teletics wintercom Installation and User Guide V1 2 July 18 2012 Page 7 Poor quality connectors Cross threaded connector on wintercom and cable Bad cable assembly practices Cable assemblies not tested rated for frequency of operation Bad antenna model selection for the site in question Questionable radio line of sight to master wintercom nterference in the same frequency used by the wintercom system Abad radio in the wintercom unit The best way to diagnose a radio path problem is to dial the master from each wintercom unit If you can maintain a phone call for longer than one minute consi
17. f the third party power supplies that Teletics has tested is the Meanwell AD 155B power supply which includes a simple charging circuit for charging a 24V Sealed Lead Acid battery Optionally Solar power could also be used assuming the use of 24VDC solar systems When running cables from an indoor to outdoor environment self fusing rubber tape should be applied to RF connectors exposed to the elements as well as proper drip loops need to be installed where the any cable enters the trailer or building wall Your Teletics distributor can assist you if you have no previous experience with self fusing rubber tape or need to purchase some Warning Possible Damage to Equipment Equipment Failure ALL antenna or cable connectors exposed to weather MUST MUST MUST have proper Self Fusing Rubber Tape ONLY used to ensure water does not enter the connectors Failure to do this will cause the system to fail Please do not substitute other types of tape or sealing methods on RF connectors Only Self Fusing Rubber tape designed for RF use will work Teletics wintercom Installation and User Guide V1 2 July 18 2012 Page 8 Connections The wintercom back connector panel looks like this RELAY 240VAC SA MAX DATA PHONE Connectors are DATA is for connection to either a computer or a computer network The DATA ports on all units ina wintercom system act like a computer hub There is no routing between them and each un
18. h less than 25 feet of cable between the wintercom and the outdoor antenna Another common failure is custom RF cables with cheap connectors badly installed connectors or cable assemblies that are not swept to ensure proper operation at the frequencies which the wintercom operates It is highly recommended that RF cables are purchased from a distributor with the capability to test the cable at the frequency of operation used with any Teletics equipment Additionally if the Teletics wintercom Installation and User Guide V1 2 July 18 2012 Page 7 wintercom system is rented and moved that antennas and cables be tested again as the equipment is returned prior to being dispatched to the field a subsequent time If your organization does not have the capability of testing RF cables at 6 GHz we strongly recommend an outdoor enclosure mounted approach to installing your wintercoms as cable failures are our most significant support issue A qualified RF designer can quickly determine cable and antenna types for a good quality link When in doubt our Teletics distributors can assist you with antenna and cable selection Teletics has found that most of our customers have previous experience with third party power supplies and have chosen a vendor that they already trust Please choose a power supply capable of delivering at least 3 5A continuous at a regulated 24VDC output 5 capable of operation over the anticipated operating temperatures One o
19. it has equal priority PHONE is where the phone plugs in Any standard phone capable of being used on a POTS line like your phone at home may be used with the wintercom You may also put up to 5 standard phones in parallel with this phone connection if desired but keep in mind that these phones will work identically to home phones in parallel on one shared phone line There will be no privacy and anyone picking up the additional handsets can hear the conversation or join it RELAY connections are C for Common NC for Normally Closed and NO for Normally Open Most devices that are used for informing that the phone is ringing will use the C and NO pins to form a circuit that will close when the phone is ringing If you want to turn off a device when the phone is ringing you need to connect the C and NC pins Please note the maximum current and voltage ratings on the wintercom for this relay 24VDC is for providing power to the unit If you look closely you will notice that the screw terminals indicate which is positive and which is negative The wintercom requires 24VDC and at least a 3 5A power supply If you are using a power supply other than the unit supplied by Teletics it is strongly recommended that you use a commercial grade switching power supply suitable for the power situations that the unit might encounter Accidentally reversing polarity will not damage the unit but it will not operate in this condition Teletics wintercom
20. ms TTL 64 Ping statistics for 192 168 1 69 Packets Sent 4 Received 4 Lost z Approximate round trip times in milli seconds Minimum Bms Maximum ms Average ms C Documents and Settings Eric gt ping www yahoo com Pinging www yahoo ht3 akadns net 209 131 36 1581 with 32 bytes of data from 269 131 36 158 bytes 32 time 6 ms TTL 54 from 289 131 36 158 bytes 32 time 62ms TTL 54 from 269 131 36 158 bytes 32 time 8 ms TTL 54 from 269 131 36 158 bytes 32 time 7ims TTL 54 Ping statistics for 269 131 36 158 Packets Sent 4 Received 4 Lost z loss gt Approximate round trip times in milli seco Minimum 6 ms Maximum 8 ms verag 68ms C Documents and Settings Eric gt Teletics wintercom Installation and User Guide V1 2 July 18 2012 Page 20 If you get a reply back you should be okay to assume that the internet connection is fine at the computer you are currently working on If this ping produces an error you can assume that there is something wrong with the DNS addresses settings in the Network Settings section of Windows Your internet service provider might be able to assist you with what these settings should be Keep in mind that the wintercom system behaves exactly like an Ethernet cable does Also if you can make a phone call between all the wintercom masters and stations any networking problems are usually the result of settings in Windows on the computers or how the inter
21. ne of sight to each other only the master Teletics wintercom Installation and User Guide V1 2 July 18 2012 Page 10 If there is a Teletics Feature Server as part of the system it should be attached to the MASTER wintercom at phone 11 or the MASTER wintercom at phone 11 should have its ethernet port attached to the switch that provides outside connectivity to the main site and the Teletics Feature Server should be connected to the main switch Here is an example wintercom installation scenario An oil drilling rig operation has one VSAT terminal with 4 outside lines plus an internet connection for the camp located in one of the trailers There are 5 trailers in total plus a phone on the drilling rig doghouse and one other outside phone on the mud separator platform There is a requirement for a PA connection at each location plus a requirement to have phones 11 12 13 and 14 to be able to dial out over the VSAT system This example system requires the following equipment 7 wintercom units one programmed as a Master the other 6 as stations 1 Teletics Feature Server RM unit TUtil wintercom 58 Programming Software The TUtil wintercom 58 programming software can be downloaded from the Teletics website Here is how you do this Obtaining Installing Teletics TUtil wintercom 58 software 1 To assist you in deciding which computer you would like to load TUtil wintercom 58 on at your shop you should be aware that TUtil winterc
22. net access and routers are programmed In general if you can phone between stations the next person to give you help would be the satellite provider or whoever is providing internet access to the site Teletics wintercom Installation and User Guide V1 2 July 18 2012 Page 21 wintercom 58 Specifications Phone Connector Data Connector Antenna Connector Radio Type Radio Output Power Radio Receive Sensitivity Maximum Range Power Required Operating Temperature Range Dimensions Shipping Weight including packaging Mounting Holes approx Warranty Statement Standard RJ 11 Standard RJ 45 N Female 5 8 GHz DSSS License Free 400 mW 26 dBm 89 dBm 10 5 BER 25 kms 15 Miles 24VDC 3 5A 20C to 50 C 5F to 125 F 6 75 x 5 25 x 1 95 3 8 kgs 8 4 lbs 5 3 x 4 6 Teletics warrants the wintercom to be free of defects of materials and workmanship for a period of one year after purchase by the original owner Teletics will repair or replace at its option any wintercom unit that fails to perform the task it was designed for under normal use provided the wintercom is returned at the cost of the owner to Teletics or one of Teletics Authorized Repair Facilities in the United States or Canada Items returned for repair must be accompanied with a problem description and original proof of purchase such as an invoice Any operation of the wintercom outside of specified temperatures s
23. om 58 performs best on a computer with one Ethernet port and Windows 7 Professional 2 Laptop setup a When running TUtil wintercom 58 you need to temporarily disable the Windows firewall and virus checking b Ensure that the laptop that you are using is not putting the Ethernet port to sleep as a power saving feature If the Ethernet port goes to sleep during programming it will cause TUtil wintercom 58 to hang c In rare cases it is necessary to turn off the automatic cable detection feature in the Laptop chipset s drivers The Ethernet port on the wintercom units have this feature turned on and occasionally the wintercom and laptop will both attempt to switch back and forth and neither will ever settle on the correct setting Teletics wintercom Installation and User Guide V1 2 July 18 2012 Page I 3 Once you have a computer ready preferably with Windows 7 installed you should obtain the software by doing the following a Open up My Documents in windows b Enter ftp teletics com in the address bar Press the enter key or hit the go button c You should now be at the Teletics FTP site You need to look for the software package TUtil wintercom 58 d Complete installation and use instructions for TUtil wintercom 58 are in the TUtil wintercom 58 manual For any wintercom system to correctly operate you will need to program one wintercom as unit 11 The rest can be programmed as any number from 12 through 30 h
24. owever you cannot have two wintercom units with the same number in one system A system may contain up to 20 wintercom units Each wintercom unit has its own serial number that is assigned at the factory This is on the label of each unit Additionally the TUtil wintercom 58 programming software allows you to set a Group ID as well which is a common identity code which is used to group units into one system together The Group ID can be any alpha numeric sequence you would like up to 10 characters or numbers When Teletics wintercom systems leave the factory they are tested and shipped as systems with one master and 4 stations They are numbered 11 12 13 14 and 15 and the Group ID for the system is the same as the serial number for the Unit 11 master The factory default channel is channel A and the LAN and dial 9 features are also turned on by default during factory programming These systems may be deployed right out of the carton as a 5 station system However for example let s assume that we have a brand new wintercom system in its carton in our shop and we have two additional loose units that we want to make into one 7 station system For our example let s assume that they have the following serial numbers Unit Serial Number Group ID Complete System Unit 11 0805 0360 0805 0360 Unit 12 0805 0361 0805 0360 Unit 13 0805 0362 0805 0360 Unit 14 0805 0363 0805 0360 Unit 15 0805 0364 0805 0360 Teletics wintercom Installation and
25. pecified input power environment or in a manner specified as harmful in this manual will void any warranty Additionally any attempted repair or dismantling of any Teletics product in any way will void all warranties In no event shall Teletics liability exceed the original purchase price of the product from direct indirect special incidental or consequential damages from the use or misuse of this product Intended Use Statement This product is intended for industrial communications use Installation is to be performed by qualified Radio Technicians Teletics wintercom Installation and User Guide V1 2 July 18 2012 Page 22
26. phone again and talk to the other person who is calling them Outbound Inbound Calling If the system is equipped with a Feature Server RM unit wintercom units from 11 through 14 can access an outside line through adding a 9 digit at the beginning of the number being dialed For instance if you wish to dial 713 555 1212 you would pick up your phone and dial 97135551212 Notice that you do NOT dial 9 and then wait for a second dial tone You need to enter the phone number completely including the leading 9 digit at one time Each of the 4 outside lines on the Feature Server RM is dedicated to one wintercom phone on the system When a wintercom phone 11 12 13 or 14 dials a number with a 9 prefix its dedicated Feature Server RM phone line is used and when the same Feature Server RM line rings on inbound calls the call will be directed only to that phone There is a one to one mapping between the Feature Server RM line ports and the wintercom unit it works with Connecting a PA amplifier or 8 ohm PA Speaker Each wintercom has a 4 position barrier strip that allows you to connect to an amplifier via a 600 O output or directly to an 8 ohm PA speaker You require one Teletics Feature Server in each system for PA to work The LINE OUT output is 600 ohm 1 Vpp The PA 8 Q output is JOWRMS In order to send a PA message out across the entire system you can pick up any handset in the system and dial 99 and after waiting for a few secon
27. stently between any unit and the master you can assume that the master working properly and continue diagnosing the radio path for each additional unit Additionally there is a radio signal strength tool for field use called TUtil wintercom 58 which can be downloaded from the Teletics website TUtil wintercom 58 can be run on a laptop connected to the wintercom system master unit and it will display the signal strength for each wintercom unit on the system It is also important to understand that once one wintercom can call another wintercom the data portion of the wintercom is operating Telephone calls use exactly the same radio path and programming that the Ethernet port on the wintercom uses In essence the phones are just an extension to the data network However if you are experiencing problems accessing the internet try pinging one of the other computers or routers on the wintercom system first To do this go to a computer on the wintercom system and open up a command prompt window Usually under Start Programs Accessories Command Prompt Type this command ipconfig You should see some basic network addresses and more importantly something called a default gateway address Teletics wintercom Installation and User Guide V1 2 July 18 2012 Page 18 Microsoft Windows XP Version 5 1 26001 lt C Copyright 1985 2661 Microsoft Corp C Documents and Settings Eric gt ipconf ig Mindows IP Configuration Ethernet adapt
28. there are shacks or temporary structures or trailers that need to have service and a unit in each trailer In turn each wintercom unit has an outdoor antenna and RF cable attached to it plus a PA speaker or PA amplifier a phone and a computer The system allows e any phone to call any other phone e shared internet access across all computers e any phone to page any or all phones See Teletics Feature Server or Feature Server RM manual e anyor all users to join a conference call at the site See Teletics Feature Server Manual Teletics wintercom Installation and User Guide V1 2 July 18 2012 Page 5 Telephone to Telephone If you want to call another phone on the system you simply pick up a phone on the system and dial the two digit extension of the person you wish to call wintercom extensions are two digits numbered from 11 to 30 If you are at extension 15 and you wish to call extension 20 you simply pick up your phone and dial 20 You will hear a few seconds silence then the familiar ringing tone when the phone starts to ring at the other end Call Waiting Feature Once a conversation is in progress between two phones on the system you will notice that anyone wishing to reach either extension currently in use will cause a tone to interrupt the conversation that you are having This tone is called a Call Waiting Tone If the person who hears the Call Waiting Tone hangs up their current call they can then pick up their
29. with a permanently mounted sealed base style omni directional antenna on the top of the enclosure with an antenna coupler between the antenna and wintercom and the connections for data PA Speaker and either a Teletics supplied power supply or third party power supplies inside There are also some outdoor telephones that can house the wintercom inside such as the Guardian Telecom model WTT 30 or similar There are numerous outdoor enclosure companies such as Stahlin or if Divisional ratings are required for explosive environments A company called Adalet manufactures explosion proof enclosures and has models which the wintercom will fit inside Mounting the wintercom is as easy as removing the rubber feet from the bottom of the unit The threaded holes in the bottom accommodate 6 32 screws that penetrate inside the enclosure by 77 or less The bottom threaded holes contain the rubber feet and have hard stops after 7 penetration Continuing to tighten or force a screw into the wintercom beyond this depth will damage the wintercom enclosure and possibly the electronics inside If the radio is operated indoors with RF cable Teletics recommends a good quality RF cable capable of 6GHz or better operation with losses of less than 10dB per hundred feet Many of our installations have only 3 dB cable loss between the wintercom and antenna For example we have had great success with LMR 400 and LMR 400 ultraflex in colder climates on drilling rig sites wit
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