S5000-Enterprise
Contents
1. FT Ge I SpeedDial Y F6 151 SpeedDial Y F7 152 Supervision Y F8 153 SpeedDial VY F9 154 SpeedDial Y F10 5999 5180 3 SpeedDial Y Send a message Target phones Q Message text p 11 855000 EN pbxUseman v1 5 ed2 M2MSOFT 2003 2014 All rights reserved M2m 3 12 Lines supervision On the F3 to F10 keys you can supervise others phones states and see if they are in a communication or not This function can be added to the shortened calls of a correspondent Once a phone is supervised the associated key is fixed green to indicate one or more activated communication s Otherwise itis turned off Access to the user interface see 3 16 Submit Extension Web user password Display Timezone Language Country Tone Melody Distinguished melody for external calls Call Waiting Tone disabled Forward type Forward to messaging Forward to other destination Forward NoAnswer timer Shared line Install shortcut on desktop Go to enterprise directory Fi F2 F3 F4 Default v English v Default Y Default Y 4 Busy NoAnswer v SpeedDial Y SpeedDial Y SpeedDial Y SpeedDial Y SpeedDial 5999 5180 3 SpeedDial Y Send a message Target phones Message text vy 12 5000 EN pbxUseman v1 5 ed2 M2MSOFT 2003 2014 All rights reserved M2m 3 13 DTMF sequences You can affect a DTMF codes se2. Timezone Default Y Language English Y Country Tone Default Y Melody Default Distinguished melody for external calls v Call Waiting Tone disabled A Forward type Busy NoAnswer Y Forward to messaging ra Forward to other destination Forward NoAnswer timer Shared line Install shortcut on deski top 14 Go to enterprise directory ry Fi Line F2 Line F3 051 SpeedDial Y F4 052 SpeedDial Y F5 383 SpeedDial Y F6 151 SpeedDial Y F7 152 Supervision F8 5153 SpeedDial F9 154 SpeedDial Y F10 5999 5180 3 SpeedDial Y Send a message Target phones Q Message text rv NB The removal of the Shared line field content inactivates the sharing 10 S5000 EN pbxUseman v1 5 ed2 M2MSOFT 2003 2014 All rights reserved M2m 3 11 Shortened calls You can affect the F3 to F10 keys of the ST2030 TB30 phone to shortened calls Access to the user interface see 3 16 Submit Extension 5055 Web user password wee Display kem Timezone Default Language English Y Country Tone Default Y Melody Default Y Distinguished melody for external calls Call Waiting Tone disabled v Forward type Busy NoAnswer Y Forward to messaging Forward to other destination A Forward NoAnswer timer h 5 Shared line Install shortcut on desktop ry Go to enterprise directory vy Line Line Fi F2 F3 051 SpeedDial VY F4 SpeedDial Y
3. end it with and then enter the account s PIN code and press If the identification phase fails the system indicates it and end up the communication PIN code The PIN code or numeric password is 12345 by default It must be customized by the user from the messaging system IMPORTANT It is strongly advised to avoid entering the PIN codes and extensions numbers you want while you are on the speaker mode with handset hung up That might engender echo and diaphony 34 5000_EN pbxUseman v1 5 ed2 M2MSOFT 2003 2014 All rights reserved 2 7 3 Vocal guidesand selections of services Welcome and identification Enter the PIN code Extension PIN code Main menu 1 Consultation of the new messages 2 Consultation of saved messages already consulted 3 Customization of the messaging box Sequential listening of new messages or saved ones Messages are organized by date 1 Re listening of current message 2 Go to the next message 3 Delete the current message Main menu NB A new read and undeleted message directly goes on the saved messages list Customization of the messaging system 1 Change the PIN code 2 Customization of the welcoming announcement Main menu Change the PIN code Type the new PIN code Type the new PIN code again gt Auto return to the menu Customize your messaging system Customization of the welcome announcement 1 Listen to the current announcement 2 Cha
4. English Y Country Tone Default Y Melody Default Y Distinguished melody for external calls Cal Waiting Tone disabled JJ Forward type Busy NoAnswer Y gt Forward to messaging Ed Forward to other destination Forward NoAnswer timer 1 Shared tine 77777777777777 a Install shortcut on desktop ry Go to enterprise directory p Fi Line F2 Line F3 051 SpeedDial F4 052 SpeedDial Y F5 383 SpeedDial Y F6 151 SpeedDial Y F7 5152 Supervision Y F8 153 SpeedDial Y F9 5154 sSpeedDial Y Ho SpeedDial_ Send a message Target phones Q Message text ry 8 S5000 EN pbxUseman v1 5 ed2 M2MSOFT 2003 2014 All rights reserved 2 EE a 3 10 Line sharing You can activate the line sharing in order to make ring your main phone and another one internal or external simultaneously eg your mobile phone The activation and inactivation of the line sharing can be done from the phone or from the user interface Activation or inactivation from the phone Activation of the line sharing 08 lt number of the secondary phone gt eg with the mobile number 0611221122 080611221122 Inactivation of the line sharing 08 9 5000 EN pbxUseman v1 5 ed2 M2MSOFT 2003 2014 All rights reserved M2m Activation and inactivation from the user interface Access to the user interface see 3 16 Submit Extension 5055 Web user password besse Display Natacha
5. Extension Web user password Language Forward type Forward to messaging Forward to other destination Forward NoAnswer timer Shared line Install shortcut on desktop wr Go to enterprise directory vy Submit NB The removal of the line sharing field content inactivates the sharing 28 585000 EN pbxUseman v1 5ed2 M2MSOFT 2003 2014 All rights reserved 5 9 Enterprise directory You can access to the enterprise directory form the user interface and directly call a selected contact Once you click on a contact fixed or mobile the caller s phone rings and then the call is launched Search criterions by first name family name and or by category are available To access to the user web page from a HTML browser Mozilla Firefox or Internet Explorer enter the following URL http lt address_IP_s5000 gt 8000 User lt phone number gt Password see with your system administrator You can also access to the enterprise directory by clicking on Go to enterprise directory vi Voice mode Name Firstname Category Search f l o Name Firstname B S S Category Deotui Jacques 33514141415 33654545415 pe m2msoft com M2msoft Gitou Albert 33144417474 33621458547 Cactus Sa Oroplu Mane 33241158745 33659874147 t m2msoft com M2msoft Enter your search criterions and click on the contact number fixed or mobile 29 S5000 EN pbxUseman v1 5ed2 M2MSOFT 2003 2014 A
6. Forwarding can be done e Toaspecific number internal or external e othe phone messaging The activation or inactivation of the call forwarding can be done from the phone or from the user interface Activation and inactivation from the phone Activation of the systematic call forwarding to another phone 07 lt forward numbers eg forwarding to the n 4567 074567 Activation of the systematic call forwarding to the messaging system 07999 Activation of the call forwarding if busy no answer to another telephone 07 lt forward number gt lt delay gt eg forwarding to the n 4567 after 12 seconds 074567 12 Activation of the call forwarding if busy no answer to the messaging system 07999 lt delay gt eg forwarding to the messaging system after 12 seconds 07999 12 Inactivation of the call forwarding 07 19 S5000 EN pbxUseman v1 5 6d2 M2MSOFT 2003 2014 All rights reserved 21 Activation and inactivation from the user interface Access to the user interface see 3 16 IP Phone settings Logout Submit Extension 5115 Web user password beses Display 5115 Timezone Default Y Language Default Y Country Tone Default v Melody Default Y Distinguished melody for external calls Call Waiting Tone disabled e e e e e e e e e o o o o o o e o u u e u u u u u u u u u u u u u u u u u u u u CF 2 i p
7. 1 25 85000 EN pbxUseman v1 5 ed2 M2MSOFT 2003 2014 All rights reserved 2 pu a 5 5 Conferencing with 3 participants To start a conference with 3 participants Call the first correspondent Once the communication starts press 02 The correspondent is on hold A message invites you to dial a new call Dial the third participant number and then When he picks up if he accepts to join press 03 5 6 Interception of calls barge in You can intercept a call to the phone A from a phone B if the phones A and B are part of a same interception group defined by the system administrator From the intercepting phone dial 014 Or dial the number of the phone to intercept press to send the call 5 7 Simplecall forwarding You can program call forwarding e Systematically e If busy or no answer after the delay you want Forwarding can be done e To a specific number internal or external e othe phone messaging The activation or inactivation of the call forwarding can be done from the phone or from the user interface Activation and inactivation from the phone Activation of the systematic call forwarding to another phone 07 lt forward numbers eg forwarding to the n 4567 074567 Activation of the systematic call forwarding to the messaging system 07999 Activation of the call forwarding if busy no answer to another telephone 07 lt forward number gt lt delay gt eg forwarding to the n 4567 after
8. Forward type None v Forward to messaging Forward to other destination m m 50000000 _ m e e e e Forward NoAnswer timer no r sharedine TT Install shortcut on desktop v Go to enterprise directory v F1 value 10 label Supervision Y F2 value5100 label Supervision Y F3 value5118 labelPDG SpeedDial Y F4 value 5101 labelltTO SpeedDial Y F5 value label SpeedDial Y F6 value label SpeedDial Y 4 9 Line sharing You can activate the line sharing in order to make ring your main phone and another one internal or external simultaneously eg your mobile phone The activation and inactivation of the line sharing can be done from the phone or from the user interface Activation or inactivation from the phone Activation of the line sharing 08 lt number of the secondary phone gt eg with the mobile number 0611221122 080611221122 Inactivation of the line sharing 08 20 585000 EN pbxUseman v1 5ed2 M2MSOFT 2003 2014 All rights reserved M2m Activation and inactivation from the user interface Access to the user interface see 3 16 IP Phone settings Submit Extension 5115 Web user password even Display 51 15 Timezone Default Y Language Default Y Country Tone Default sA Melody Default Y Distinguished melody for external calls Call Waiting Tone disabled Forward type Forward to messaging Forward to other destination Forward NoAnswer timer Insta
9. Note The resending rules are established by the system administrator 31 85000 EN pbxUseman v1 5 ed2 M2MSOFT 2003 2014 All rights reserved M2m 7 Messaging M5000 server 7 1 Receivedmessagenotification Notification on the ST2030 phone The ST2030 phone gives an indication when a message appears in the messaging box of the user Back Email notification A notification email is also sent to the user if configured Object Message from 0122334455 20090114 17 19 36 M2Msoft M5000 IP Messaging System has received a message for user pbi Voice call from 0122334455 Date 2011 01 14 Time 17 19 36 You can hear and delete this message either by web browser clicking here http mail company com 8072 logind amp uid pbi and login with pbi account by phone calling M5000 Messaqing System dialing 5000 extension By clicking on the link the user accesses to his user account where he can download and listen to his messages 32 S5000_ EN pbxUseman v1 5ed2 M2MSOFT 2003 2014 All rights reserved M2m 7 2 Access tothe messaging system from the phone The access to the messaging system needs 2 steps gt A call to the messaging service gt identification Call to the messaging system from a ST2030 phone If a message notification is displayed on the screen press the Mail key to call the service If there isn t any notification press on the right arrow then on the Mail key to c
10. S em 4 j S5000 Enterprise User manual for the enterprise telephony LADITANIIGIA 4 a lt 3 UAA Reference 55000 EN pbxUserMan Version 1 5 ed2 Date 22 01 2014 The lastupdate of this manual is available at htto Wwww m2msoft com en download documentation 2003 2014 by M2MSOFT All rights reserved No part of this manual may be used or reproduced in any form or by any means or stored in a database or retrieval system without prior written permission of M2MSOFT Specifications subject to change without notice 1 855000 EN pbxUseman v1 5 ed2 M2MSOFT 2003 2014 All rights reserved A 1 Content tk MEN JRR 2 2 INTRODUCTION NN 3 3 PHONES THOMSON 512030 TEL used AaGasannndnedeG 4 3 1 CALL FROM ACORRESPONDENT csssssccsssecesseccescseceeessnsecssseeceseeeesssusecenusecsseeesessesecensuecensesecssseeesenseeeessseecessaseceneas 4 3 2 62 OS EEE 4 3 3 MULTI LINES 7 TWO WAY SWITCH EEE EAEOI NEEN RAR 4 3 4 NN 4444 5 35 NT 5 3 6 NNN 6 3 7 CONFERENCING WITH 3 PARTICIPANTS stcsasscssubeissvacsdavesnsnasiscantusnoncacnastepuadeccasestnndbacesvanwcuvayctaiavncdiaauebidesasteteuatasnnananeiiabes 6 3 8 INTERCEPTION OF CALL BARGE IN cccssssccsssccsssscccsssseccsssecceseeeeeseeecssasecesaeecessueecesseecessaeccesueeecesseeeeesseesessaeecenseeees 7 3 9 TEEN 7 310 _ EINE SHARING ssicsscisissswnsaiocecnsetioinudueanotacasteebwunedecnewnadsnsibadanaetuaatobsebeiasachaanvavaneitiesssiuvbatan
11. 12 seconds 074567 12 Activation of the call forwarding if busy no answer to the messaging system 07999 lt delay gt eg forwarding to the messaging system after 12 seconds 07999 12 Inactivation of the call forwarding 07 26 585000 EN pbxUseman v1 5 ed2 M2MSOFT 2003 2014 All rights reserved N 62 e e e Se EE 21 Activation and inactivation from the user interface Access to the user interface see 3 16 IP Phone settings Extension 2001 Web user password beso Language EN Y p Forward type Forward to messaging v Forward to other destination eee Forward NoAnswer timer Shared line Install shortcut on desktop Go to enterprise directory Submit send a message Target phones Message text 5 8 Line sharing You can activate the line sharing in order to make ring your main phone and another one internal or external simultaneously eg your mobile phone The activation and inactivation of the line sharing can be done from the phone or from the user interface Activation or inactivation from the phone Activation of the line sharing 08 lt number of the secondary phone gt eg with the mobile number 0611221122 080611221122 Inactivation of the line sharing 27 S5000 EN pbxUseman v1 5 6d2 M2MSOFT 2003 2014 All rights reserved M2m Activation and inactivation from the user interface Access to the user interface see 3 16 IP Phone settings
12. 4 All rights reserved 2 5 Standard SIP phones fixed DECT wifi 5 1 Multi lines two way switch During a communication you can establish other concurrent calls by a line taking until 4 max per phone through the following way 02 The correspondent is on hold A message invites you to dial a new number Dial the number of your correspondent and press To switch between lines on hold 1 to go back to the communication on the first line 2 to go back to the communication on the second line In case of a call failure on a new line a holding tone is displayed The line selection of a correspondent on hold must be done eg 1 5 2 Puton hold During a communication you can put on hold via the DTMF code 04 A music configured on the 55000 is displayed for the 2 participants To take him back press 04 5 3 Blind transfer The transfer of a new call without consultation is done through 02 The correspondent is on hold A message invites you to dial a new call Dial the new correspondent number and Hang up the phone 5 4 Transfer with consultation The transfer of a new call without consultation is done through 02 The correspondent is on hold A message invites you to dial a new call Dial the new correspondent number and Wait for the new correspondent to pick up If he does accept the transfer just hang up If he does not accept the transfer dial 1 to take the correspondent on hold line
13. AGE NOTIFICATION 6 siassscicsssesnevatecnsssvevevssen0exeseevnsssssvassehavasdesssdesbevevadudaanbseduvasdnusesdnsvesosbadsevsi essannadee 32 7 2 ACCESS TO THE MESSAGING SYSTEM FROM THE PHONE ssssccccssseeessseecsseeccesseeccesseecesseeecssseeceesseeecesseesesaeecesseeeeeseees 33 7 3 VOCAL GUIDES AND SELECTIONS OF SERVICES ererssavrrsanvransvnnnensnnnsensnavsrssvnnensnnnsensnnnsnavnnnsnsennnenevnnsnnsnnrsnsvnrsenennareesnnnnen 35 7 4 ACCESS TO THE MESSAGING SYSTEM FROM A HTTP BROWSER csssscccsseeessseecesseeecessseecesseeecesseecessueecesaeeceseeeeessess 36 2 S 5000_ EN pbxUseman v1 5 ed2 M2MSOFT 2003 2014 All rights reserved g 2 Introduction This manual aims to describe the generic IPBX functions of the S5000 Enterprise for the Thomson S 12030 TB30 Aastra 67571 67311 phones and the standard SIP phones or analog on FXS gateways Following functions Call from a correspondent Reception of a call Multi lines and two way switch Put on hold Blind transfer Consultation hold Conferencing Interception of calls barge in Shortened calls Lines supervision Simple call forwarding Advanced call forwarding Messaging M5000 3 S5000 EN pbxUseman v1 5 ed2 M2MSOFT 2003 2014 All rights reserved 21 3 Phones Thomson ST2030 TB30 3 1 Callfrom a correspondent Line pick up elective Pick up the phone Or Press the key amplified listening or headphone mode Call Manually dial the numb
14. all the consultation service CalLog PickUp Call from the messaging system from another phone gt Dial the messaging service s number by default 5000 33 85000 EN pbxUseman v1 5ed2 M2MSOFT 2003 2014 All rights reserved 2 Identification The identification phase might be different according to the access way gt From the user s phone owner of the messaging system gt From another user s phone that also has a messaging system gt From another phone without messaging system Once the messaging system has been called from the user s phone owner of the messaging service the system will display a welcoming message indicating the extension or phone number of the caller s phone and ask you to type the PIN code of the user s account linked to this phone lf you want to access to the messaging system of this user s phone directly type the PIN code and end it with lf you want to access to the messaging system of the user but from another phone type the following sequence The system asks you to enter the phone s extension linked to the messaging system you want to consult end it with enter the PIN code of the account and press Once the messaging system has been called from a phone without messaging system or from outside the system will not recognize the caller extension Therefore the system will directly ask for the phone s extension linked to the messaging system you want to consult
15. already on a communication you automatically put it on hold key line call to answer to a new one To take your interlocutor back press on the line call key that corresponds to your interlocutor s line If you cannot answer to a call the caller will be directed to the voice mail when this feature has been configured from your phone 17 585000 EN pbxUseman v1 5ed2 M2MSOFT 2003 2014 All rights reserved 2 Hands free mode During a communication with your correspondent you can activate the speaker from the handset e To switch between the handset mode and the hands free mode press on ED or Be careful in the hands free mode you have to hang up the handset otherwise you won t hear your interlocutor 4 3 Multi lines two way switch On the Aastra phones the different lines are marked by Li To allow a second incoming call while a communication has already started The L1 key marked as the 1 line is fixed green gt The L2 key marked as the line of the 2 incoming call is flashing 9 A call signal indicated your incoming call Press the L2 key to allow the 2 incoming call The L1 key is flashing 15 line on hold and the L2 key is fixed green To switch between the n lines press one of FLASHING keys Li i lt n The actual communication is put on hold and the Li line becomes active 4 4 Puton hold During a call the put on hold is made by taking a new line or by pressing the key To
16. e system administrator From the intercepting phone dial 01 OK Or dial the phone number to intercept or press the corresponding shortened call key if it has been programmed 3 9 Simplecall forwarding You can schedule call forwarding in two different ways e Systematically e f busy or not answering after a certain amount of time that you define The call forwarding can be done e To a specific number internal or external e othe phone messaging The activation or inactivation of call forwarding can be done from the phone or from the user interface Activation and inactivation from the phone Activation of the systematic call forwarding to another phone 07 lt forward numbers eg forwarding to the n 4567 074567 Activation of the systematic call forwarding to the messaging system 07999 Activation of the call forwarding if busy no answer to another telephone 07 lt forward number gt lt delay gt eg forwarding to the n 4567 after 12 seconds 074567 12 Activation of the call forwarding if busy no answer to the messaging system 07999 lt delay gt eg forwarding to the messaging system after 12 seconds 07999 12 Inactivation of the call forwarding 7 5000_ EN pbxUseman v1 5 ed2 M2MSOFT 2003 2014 All rights reserved M2m Activation and inactivation from the user interface Access to the user interface see 3 16 Submit Extension 5055 Web user password wee Timezone Default v Language
17. er press OK if no line pick up Or Press the key for shortened call F33F10 pre programmed for the specific correspondent The shortened calls keys are programmable by the user v 83 11 Or Select a contact on the enterprise directory v 3 14 3 2 Receptionofa call Pick up the phone Or Press the F1 flashing key that represents the line of the incoming call Or Press the key amplified listening or headphone mode 3 3 Multi lines two way switch The phone must be configured with at least 2 lines see with the system administrator To establish a second call while a first communication is already running The F1 key 15 line is fixed green Press the F2 key and dial the second number The F1 key is flashing 15t line on hold and the F2 key is fixed green To allow a second incoming call while a first communication is already running The F1 key 15 line is fixed green The F2 key 2 incoming call is flashing A call signal indicates the incoming call it can be inactivated Press the F2 key to accept the 2 call The F1 key is flashing 15t line on hold and the F2 key is fixed green M2m To switch between the two lines press the flashing key F1 or F2 To end up the active communication press the green fixed key F1 or F2 to take the on hold correspondent press the other flashing key 3 4 Puton hold During a communication you can put someone on hold by pressing the Hold key Transf Con
18. essage and click on the addressee Send a message Target phones 5054 5055 5056 Message text Meeting in 5 minl You can add addressees numbers separated with comas To cancel the message display on the addressee s phone dial 09 15 5000 EN pbxUseman v1 5 6d2 M2MSOFT 2003 2014 All rights reserved M2m 3 16 Access to the user interface To access to the user web page from a HTML browser Mozilla Firefox or Internet Explorer enter the following URL http lt address_IP_s5000 gt 8000 User lt phone number gt Password see with your system administrator You can make a shortcut on your computer desktop OS Windows XP Vista or Linux Ubuntu by clicking on Install shortcut on desktop w 16 5000 EN pbxUseman v1 5 ed2 M2MSOFT 2003 2014 All rights reserved POR MEM ar 4 Phones Aastra 67571 and Aastra 67311 4 1 Makeacall You must pick up first e By taking the handset e By clicking on I for Aastra 6757i or OD for Aastra 6731i e By clicking on a line call key Then dial the number you want when you hear the tone 4 2 Answera call When you hear the incoming call s ringtone you see the incoming number on the screen The line call indicator identified by the L1 L2 L3 L4 keys is flashing fast for the incoming call e Pick up the handset for this mode or e Press on the ED Or Ca button to pick up with the hands free mode If the phone is
19. f 3 5 Blind transfer To transfer a correspondent during a communication press the Transf key Transf Conf Then call the new correspondent dial manually or use the shortened call key Press the Transf key to validate the transfer then hang up or press the Back key to leave the transfer and take the first correspondent back 5 S5000 EN pbxUseman v1 5 ed2 M2MSOFT 2003 2014 All rights reserved M2m 3 6 Consultation hold To transfer a correspondent who is already in a communication press the Transf key Transf Conf Then call the new correspondent dial manually or by using the shortened call key wait for him to pick up If he does accept the transfer press the Transf key If he does not accept the transfer press the Back key to take the first correspondent back Transf or 3 7 Conferencing with 3 participants To invite a second correspondent during a communication to establish a 3 participant s conference press the Conf key Then manually dial the number of the second participant Wait for him to pick up If he does accept to participate to the conference press the Conf key If he does not accept press the Retour key 6 55000 EN pbxUseman v1 5 ed2 M2MSOFT 2003 2014 All rights reserved g 3 8 Interception of call barge in You can intercept a call destined for the phone A from a phone B if the phones A and B are part of an interception call group defined by th
20. fixed green to indicate one or more activated communication s Otherwise it is turned off Access to the user interface see 3 16 IP Phone settings Submit Extension 5115 Web user password seen Display 5115 Timezone Default Y Language Default Y Country Tone Default x Melody Default v Distinguished melody for external calls Call Waiting Tone disabled Forward type Forward to messaging Forward to other destination Forward NoAnswer timer Shared line Install shortcut on desktop Go to enterprise directory Supervision value 1 labeIPDG SpeedDial value 5101 i labellCTO SpeedDial value label SpeedDial value label SpeedDial Y 23 S5000 EN pbxUseman v1 5 ed2 M2MSOFT 2003 2014 All rights reserved M2m 4 12 Enterprise directory Search criterions by first name family name and or by category are available Access to the user interface see 3 16 To go to the enterprise directory click on Go to enterprise directory wr Voice mode SMS mode Name Firstname Category i v Firstname BY e Category Jacques 33514141415 33654545415 de m2msoft com M2msoft Abert 233144417474 33621458547 Cactus Sa Mane 433241158745 33659874147 t m2msoft com M2msoft Select your search criterions and then click on the phone number of your contact fixed or mobile 24 55000 EN pbxUseman v1 5 6d2 M2MSOFT 2003 201
21. gories starting with M2M enter M2M To obtain first names family names containing AL in the M2M category enter AL M2M A gt a gt 1 Prefixed contacts with t or m respectively represent the fixed phone or the mobile those elements are linked to the information on the directory gt t Calvier Paul Compose Detail Retour 14 55000 EN pbxUseman v1 5 ed2 M2MSOFT 2003 2014 All rights reserved From the user interface You can also access to the enterprise directory from the user interface and directly call a selected contact Once you click on a contact fixed or mobile the caller phone rings and then the call is launched Search criterions by first name family name and or category are available Access to the user interface see 3 16 To access to the enterprise directory click on Go to enterprise directory vi Voice mode SMS mode Name Firstname Category gt Name w x Category Deotui 33514141415 33654545415 de m2msoft com M2msoft Gitou 33144417474 33621458547 Cactus Sa Oroplu j 33241158745 33659874147 t m2msoft com M2msoft Select the search criterions and then click on the contact s phone number fixed or mobile 3 15 SMS sending You can send SMS messages from the user interface to one or many IP phones The addressee s phones rings sound notification and the message can be read on the screen with the following information too date time sender Go to Send a m
22. ll rights reserved 2 5 10 SMS sending You can send SMS messages from the user interface to one or many IP phones The addressee s phone rings sound notification and the message is displayed on the screen date time sender Then select the SMS mode and click on the addressee send a message Target phones 5054 5055 5056 Q Message text Meeting in 5 min T You can add other addressees numbers separated with comas To cancel the display on the phone screen press 09 30 85000 EN pbxUseman v1 5 ed2 M2MSOFT 2003 2014 All rights reserved yA Kant 6 Advanced call resending for the administrator The system administrator can define advanced resending rules such as Automatic resending of all the calls coming from the outside everyday between 7pm to 8am to the messaging voice Automatic resending of calls for the 5151 on Tuesdays and Thursdays between 9am and 1pm only for a certain period June 10 to September 30 to the 0610203040 Resending on demand for the calls of 5152 to 5151 Etc To ask for the activation of a rule lt Number_IVR gt lt Rule code gt lt Value gt Value 1 to inactivate the automation of the rule and delete the resending Value 2 to activate the automation of the rule Value 3 to activate the resending and the automation of the rule For value 2 lf the resending is inactive at that point it will be active lf the resending is active at that point it will be inactive
23. ll shortcut on desktop Go to enterprise directory Fi F2 vaue5100 label Supervision F3 vaue5118 labelPDG SpeedDial Y F4 vaue101 labelCTO SpeedDial_ F5 value label SpeedDial Y h vave bel SpeeaDiai v 21 5000_ EN pbxUseman v1 5 ed2 M2MSOFT 2003 2014 All rights reserved M2m 4 10 Shortened calls You can affect the F3 to F10 keys of your Aastra 6757i to shortened calls Access to the user interface see 3 16 IP Phone settings Submit Extension 5115 Web user password even Display 51 15 Timezone Default Y Language Default Y Country Tone Default v Melody Default Y Distinguished melody for external calls Call Waiting Tone disabled Forward type None Forward to messaging Forward to other destination Forward NoAnswer timer ho Shared line Install shortcut on desktop ry Go to enterprise directory vy value 1 0 label Supervision v value5100 label Supervision Y value5101 labellCTO SpeedDial Y value label SpeedDial value label SpeedDial Y 22 5000_ EN pbxUseman v1 5 ed2 M2MSOFT 2003 2014 All rights reserved MZM Er 4 11 Lines supervision On the F3 to F10 keys you can supervise others phones states and see if they are ina communication or not This function canbe added to the shortened calls of a correspondent Once a phone is supervised the associated key is
24. nge the announcement Main menu Listen to the current announcement Listen to the announcement Auto return to the menu Customize your welcoming announcement Customization of the welcoming announcement Record the announcement Listen to the new announcement 1 Valid the new announcement 2 Invalid the new announcement Return to the main menu 35 85000 EN pbxUseman v1 5 ed2 M2MSOFT 2003 2014 All rights reserved 21 7 4 Access to the messaging system from a HTTP browser If you receive a notification email just click on the hyperlink and access to the user account The URL from an internet browser is http lt M5000 address gt 8072 login amp uid lt userID gt lt M5000 address gt is provided by the system administrator lt userlD gt is provided by the system administrator The access to the user account requests a password Enter the corresponding PIN code The user account s page is like this Extension 5055 Personal assistant Mail address boxl m2msoficom 1 Messaging z Copy to extensions S i 2 Mobile phone Suppress all 3 Assistant 7 5153 Suppress all 4 Collaborator Personalized announce Yes Reset 5 Manager Personalized password Yes Reset 6 Switchboard operator 7 Submit Cancel Personnal Announce Announce file wav Choisissez un fichier Aucun fichier choisi Y Listen current announce V Messages DATE TIME CALLER ID SIZE PLAY 2014 01 17 16 45 06 5184 91564 r i
25. quences on the keys F3 to F10 in order to be able to use them while a communication is established such as the selection of recurrent steps on a interactive voice response Access to the user interface see 3 16 Submit Extension 5055 Web user password verne Display Natacha Timezone Default v Language English v Country Tone Default Y Melody Default v Distinguished melody for external callis amp Call Waiting Tone disabled Forward type Busy NoAnswer Y Forward to messaging h Forward to other destination Forward NoAnswer timer Shared line Install shortcut on desktop Go to enterprise directory F1 F2 F3 SpeedDial Y F4 SpeedDial F5 SpeedDial Y F6 13 5000 EN pbxUseman v1 5 ed2 M2MSOFT 2003 2014 All rights reserved M2m 3 14 Enterprise directory From the ST2030 phone You can access to the enterprise directory from the ST2030 phone and directly call a selected contact Press the key and then select the item Enterp Directory gt Ann Entreprise Select Annul al Enter a search criterion and press OK The search criterion can be linked to the family name the first name the category To obtain the complete list of contacts no filter enter To obtain first names or family names starting with AL for any category dial AL To obtain first names or family names containing AL dial AL To obtain all the contacts of the cate
26. susiiaatecasuesandimaibatsanseinansdinbaciaouse 9 311 RAN 11 J1 ME PNG 12 PT AE 13 EN 14 GE SEND ING EE EE EE 15 3 16 ACCESS TO THE USER INTERFACE 4uWuvsvne ee seit SES EE RN 16 4 PHONES AASTRA 67571 AND AASTRA 67311 esssosssnvvensvvesnnvnnnnnevnnensnnnsennnnnennsssnnnsennnenennnennnnnennnssnnnsnsnnsnennnenenssnnne 17 4 1 MENN 17 4 2 PS EE EEE ERE SE 17 4 3 MULTI LINES TWO WAY SWITCH ccccccesscessscssscssseesscecsescsssseusessseessscesssesesscsusessseesascesscesesceueccsueeeasceeseestsceusecseecsaees 18 4 4 PUTOA OLD EE NE TE 18 4 5 METT 18 4 6 CONFERENCING WITH 3 PARTICIPANTS siassssisveccxsassataseqesavaecanacsunaiabssanns encanta ceaasent toapebiinnacsdaveseoucbanssauaveasedseeewessavelaiens 19 4 7 INTERCEPTION OF CALLS BARGE IN Lunner e kender daenid 19 4 8 MEET 19 4 9 MEAN 20 ALO ANN 22 A MEIN 23 212 FEN 24 5 STANDARD SIP PHONES FIXED DECT WIEF I enessesavrsvessessvrrsennnrsanessvssvensessnssnensensarssnensensensaessnensessensnessessnessessseenene 25 Dads TESE NET EE N O EE 25 Dae PIN he 25 5 3 BUND TRANGE EEE EAE A AOE 25 5 4 TVEN 25 05 CONFERENCING WITH 3 PARTPAN Sr 26 5 6 INTERCEPTION OF CALLS BARGE IN Lune ban a nenene anan ne AEEA EES TOi 26 5 7 NT EM 26 58 MEAN NN 27 59 ERE DIRECTORY EEE EEE 29 SA10 VENN 30 6 ADVANCED CALL RESENDING FOR THE ADMINISTRATOR esnsessevvsnvensvnsnveennvesnnnsnnvennensnnennnsssnnesnnseennensnsesnnee 31 7 MESSAGING M5000 ENN 32 7 1 RECEIVED MESS
27. t 2014 01 14 15 20 20 0561742412 511724 Ww J The user can enter his email address to be notified if he has new messages know the number of new and saved messages delete all the new messages and or delete the saved ones verify if the welcoming announcement is customized and delete it verify if the PIN code is customized and put the one by default back 12345 see every message the new ones are on bold with the date and time of reception and the size 16 Ko for 1 sec and the caller number listen to every message via the multimedia app linked to the internet browser delete every message individually The set up of a Personal Assistant allows to go even further offering various choices for the caller when he s leaving a message be redirected on the mobile phone of his correspondent on a colleague s phone or at the main switchboard The choices can be modified or Suppressed at any time 36 55000 EN pbxUseman v1 5 6d2 M2MSOFT 2003 2014 All rights reserved
28. take the correspondent back press again on the key You can put a communication on hold by picking a new line if so that will flash in green To take the line back you have to select the line 4 5 Makea transfer You are on line with an interlocutor and wish to transfer the call to one of your colleague e Press on Xfer the client is on hold e Dial your colleagues number Without consultation e Press on Xfer once your hear the tone With consultation e f your correspondent accepts press on Xfer 18 S5000 EN pbxUseman v1 5 6d2 M2MSOFT 2003 2014 All rights reserved g 4 6 Conferencing with 3 participants While you are on line e Press on Conf key e Dial the number of the third participant and press on Dial e Once you are linked to him press on Conf to start the conference To take a participant off the conference select a number on the screen via the keys and validate it with the key Drop 4 7 Interception of calls barge in You can intercept a call for the phone A from the phone B if the A and B phones are both in the same interception group created by the system administrator From the intercepting phone dial 01 OK Or you can also dial the phone number you want to intercept or the shortened call key if it is already programmed 4 8 Simplecall forwarding You can program call forwarding e Systematically e lf busy or no answer after the delay you want
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