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Liebert® MultiLink™

1. 9 5 1 3 Determine Type of Connection to Define During Installation 10 5 2 Beginning the Installation 11 5 2 1 Specify Installation Directory 12 5 2 2 Specify the Method of Monitoring the UPS 13 5 2 3 Define Serial Port Connection 14 5 2 4 Define USB Port Connection 15 5 2 5 Define Network Connection 16 5 2 6 Restrict or Allow Access to Configuration Settings 17 5 3 Reviewing Settings and Installing the Software 17 5 4 Checking Permissions for Multiple Users if Needed 17 5 5 Starting the MultiLink Viewer
2. 62 8 5 6 Event Actions Command Liebert MultiLink Advanced Only 63 8 5 7 Event Actions Log 64 8 5 8 Event Actions Silence Alarm Liebert MultiLink Advanced Only 65 8 6 Testing Responses to Events 66 8 7 Disabling and Re Enabling an Event 67 8 7 1 Disable an Event 67 8 7 2 Re Enable an Event 67 8 8 Disabling and Re Enabling an Action 68 8 8 1 Disable an Action 68 8 8 2 Re Enable an Action 68 8 8 3 Actions Not Available i
3. 34 8 3 6 Properties Clients Tab 35 8 3 7 Properties Data Logging Tab Liebert MultiLink Advanced Only 38 8 4 Configuring Configure Menu 39 8 4 1 Device List Subfolders 39 8 4 2 Liebert MultiLink Event Source 39 8 4 3 Configure Menu Edit My Device List 40 8 4 4 Configure Menu Edit Network Device List 41 8 4 5 Reconnect to Remote Host 42 8 4 6 Configure Menu Address Book Liebert MultiLink Advanced Only 43 8 4 7 Configure Menu Paging Services Liebert MultiLink Advanced Only 45 8 4 8 Configure Menu E Mail Services Liebert MultiLink Advanced Only
4. 17 6 0 OVERVIEW MULTILINK VIEWER 18 6 1 Liebert MultiLink Features 19 6 2 Viewer Tabs 20 6 3 Viewer Menus 21 6 4 Notifications 21 6 5 Status Icons 21 7 0 VIEWING UPS STATUS 22 7 1 Checking UPS Status Overview Tab 23 7 1 1 Viewing Status With a Web Browser 24 7 2 Checking UPS Status Event Log Tab 25 ii 8 0 CONFIGURING LIEBERT MULTILINK FOR YOUR SYSTEM
5. 26 8 1 Using MultiLink Menu Items 27 8 1 1 MultiLink Menu Save Event Configuration 27 8 1 2 MultiLink Menu Service 27 8 1 3 MultiLink Menu Exit 27 8 2 Renaming a UPS 28 8 3 Configuring the UPS Properties Overview Tab 29 8 3 1 Start Browser 29 8 3 2 Review the UPS Control Options 30 8 3 3 Properties Setup Tab 31 8 3 4 Properties Web Tab 33 8 3 5 Properties UPS Settings Tab
6. 97 Table 13 Events from Event Configuration tab with My Event Actions selected 99 Table 14 Events from Event Configuration tab with UPS selected 100 Table 15 Cables to Connect UPS and Computer 105 Table 16 Liebert MultiLink Software on CD ROM 105 Table 17 Liebert MultiLink Network Shutdown Licenses 105 Table 18 Liebert MultiLink Network Administration License 105 1 LIEBERT MULTILINK How Do You Contact Emerson for Technical Support For help on deciding how to set up Liebert MultiLink or any other monitoring product contact Emerson s Software Technical Applications Support Center at UNITED STATES 1 800 222 5877 FRANCE 33 0 1 46 87 51 52 GERMANY 49 0 89 99 19 220 ITALY 39 0 2 98250 324 NETHERLANDS 31 0 475 503333 UNITED KINGDOM 44 1628403200 EUROPE 800 11554499 ASIA 800 11554499 WORLDWIDE 1 614 841 6755 FAX 1 614 841 5471 All Products http www liebert com Liebert MultiLink http multilink liebert com E mail liebert mo
7. 80 A 1 1 Platform Specific Requirements 80 A 1 2 Installation Notes 80 A 1 3 Notes on Running Liebert MultiLink 81 A 1 4 Uninstalling Liebert MultiLink 82 A 2 Sun Solaris 83 A 2 1 Platform Specific Requirements 83 A 2 2 Installation Notes 83 A 2 3 Notes on Running Liebert MultiLink 84 A 2 4 Uninstalling Liebert MultiLink 84 A 3 Linux 85 A 3 1 Platform Specific Req
8. 96 APPENDIX C TECHNICAL INFORMATION amp FREQUENTLY ASKED QUESTIONS 98 APPENDIX D LIST OF EVENTS 99 D 1 Events for Local Host 99 D 2 Events for UPS 100 APPENDIX E ORDERING PARTS 105 iv FIGURES Figure 1 Direct cable connection 7 Figure 2 UPS connected by cable to one computer on network 7 Figure 3 UPS with SNMP card on network 8 Figure 4 Serial Port Connectors 96 TABLES Table 1 Communications Method by UPS Model 4 Table 2 Setting up a connection durin
9. 90 A 5 2 Installation Notes 90 A 5 3 Notes on Running Liebert MultiLink 91 A 5 4 Uninstalling Liebert MultiLink 91 A 6 Novell NetWare 92 A 6 1 Platform Specific Requirements 92 A 6 2 Installation Notes 92 A 6 3 Notes on Running Liebert MultiLink 95 A 6 4 Uninstalling Liebert MultiLink 95 APPENDIX B MAKING YOUR OWN LIEBERT MULTILINK UPS CABLE 96 B 1 Materials You Will Need 96 B 2 Instructions
10. Spanish Chinese Simplified What is Required to Use Liebert MultiLink 4 3 0 WHAT IS REQUIRED TO USE LIEBERT MULTILINK Visit the Liebert MultiLink Web site at http multilink liebert com for links to currently supported sys tems The Web site always has the most detailed and up to date information on system requirements 3 1 Connecting host computer UPS and targeted clients A host computer can be connected to a UPS and to targeted client computers in almost limitless ways The connections and Liebert MultiLink configurations are constrained only by the UPS model installed options and upgrade licenses 1 Contact Closure direct cable connection between a UPS and a computer 2 USB direct cable connection between a UPS and a computer 3 Serial Communications direct cable connection between a UPS and a computer 4 Ethernet Intranet Internet SNMP protocol and IP addresses 5 Any combination of the connections above comprising a Local Area Network LAN or Wide Area Network WAN 3 1 1 MultiLink Basic Notification Source Computers on a network such as a LAN or WAN may be set up to receive notifications from another computer configured to monitor the UPS that is powering the network For these computers choose the connection type MultiLink Basic Notification Source during setup This feature requires a Liebert MultiLink Network Shutdown License see Table 17 These computers must be running Liebert Mult
11. The diagrams in Figure 4 Serial Port Connectors will help determine the type of connec tor you have The circles denote pins and the dots denote sockets 3 Determine the length of the cable you need Measure the distance between the UPS and the computer The cable must be long enough to reach each machine s connector and to go around obstructions Keep the cable as short as possible pref erably less than 25 feet Do not lay the cable near electromagnetic interference sources such as AC power lines fluorescent lights and induction motors 1 9 6 5 1 9 6 5 DB9 pins DB9 sockets DB25 pins DB25 sockets 1 25 14 13 1 13 14 25 Making Your Own Liebert MultiLink UPS Cable 97 4 Buy the parts The parts are available at most electronics stores or large computer stores as well as through mail order companies The following illustration shows some of the parts you may need 5 Assemble the UPS and computer connectors Assemble the UPS and computer connectors according to the appropriate table below a serial com munication cable is connected according to Table 11 a contact closure communication cable is con nected according to Table 12 The face of the connector has a number assigned to each hole or pin The following picture shows a possible pin wire insertion for a connector 6 Assemble the connector housing and connect the cable to it 7 Connect the cable to the computer and UPS
12. 47 8 4 9 Configure Menu Modem Liebert MultiLink Advanced Only 48 8 4 10 Configure Menu Specify Web Browser 49 8 4 11 Configure Menu Options 50 8 4 12 Configure Menu Set Language 51 8 4 13 Configure Menu Local Password 52 8 4 14 Configure Menu Upgrade License 53 8 5 Configuring Event Configuration tab 54 8 5 1 Overview of Configuring Event Actions 54 8 5 2 Event Actions Notify 56 8 5 3 Event Actions E Mail Liebert MultiLink Advanced Only 58 8 5 4 Event Actions Page Liebert MultiLink Advanced Only 60 8 5 5 Event Actions Shutdown
13. To verify that test messages were sent and received check both the host computer and client com puters as follows a The host computer will display one of the two messages shown below If any test messages are sent a verification similar to the one at left below appears on the computer running Liebert MultiLink showing the total number of test messages that were sent This is not an indication that the clients received the messages For Novell the verification message is displayed only if the Viewer is running on the server If any messages are not sent an error message will appear on the host computer The error message above right indicates that the entry in Client Hostname or IP Address is an invalid IP address or is a hostname that cannot be resolved The selected computer probably is not configured in the Domain Name Service If it is configured with its associated reverse lookup entry there might be a problem accessing the name service Try to ping the name server and correct any problems there If no problems are found at the server check the con figuration at the client end b Check all targeted client computers to verify that each received a test message similar to the one shown below This message should appear within five seconds of being sent If it does not compare the time it is displayed with the time on the message If the lapse is more than 10 seconds there is a local name service problem If the message is recei
14. Redundant power modules permit the UPS to continue operating when one or more modules have failed Informational Transformer Over temperature Condition The temperature of the UPS internal transformer is operating above the normal temperature range If this condition persists the UPS will shut off without further warning Save your work and log out now Check to be sure that ventilation openings to the UPS are not blocked and that the temperature outside the UPS does not exceed the maximum value listed in the manual for your unit Some UPS models have air filters which may be clogged Also be sure that the UPS is not overloaded Critical Transformer Temperature Has Returned To A Normal Range The temperature of the UPS internal transformer has returned to operating in the normal temperature range The transformer component in the UPS has returned to a normal operating temperature Informational UPS User Interface Failed The UPS user interface display has failed The UPS has been designed to detect potential problems The front panel of the UPS is not working properly however the UPS continues to protect your equipment You may continue to monitor the system status with the Liebert MultiLink software We recommend replacing the display Impaired Battery Test Cannot Be Performed The battery diagnostic test cannot be performed either because it is inhibited or there is a system problem The batte
15. Test battery turn UPS output on or off temporarily silence an alarm Right click on UPS for UPS Control Overview tab 8 3 2 Review the UPS Control Options Enable alerts change UPS connection type or communication ports change status polling rate Right click on UPS for Properties Overview tab 8 3 3 Properties Setup Tab Set up Web access for a UPS 8 3 4 Properties Web Tab Change UPS settings enable audible alarm battery testing and auto restart 8 3 5 Properties UPS Settings Tab Add MultiLink Network Shutdown Clients 8 3 6 Properties Clients Tab Configure data logging features 8 3 7 Properties Data Logging Tab Liebert MultiLink Advanced Only Add a local UPS Configure menu 8 4 3 Configure Menu Edit My Device List Add a network MultiLink installation 8 4 4 Configure Menu Edit Network Device List Enter pager and e mail recipients in address book Liebert MultiLink Advanced 8 4 6 Configure Menu Address Book Liebert MultiLink Advanced Only Add pager service providers Liebert MultiLink Advanced 8 4 7 Configure Menu Paging Services Liebert MultiLink Advanced Only Add e mail service providers Liebert MultiLink Advanced 8 4 8 Configure Menu E Mail Services Liebert MultiLink Advanced Only Enable and configure modem Liebert MultiLink Advanced 8 4 9 Configure Menu Modem Liebert MultiLink Advanced Only Specify a Web browser to view UPS status 8 4 10 Conf
16. shows seconds remaining until operating system is shut down Cancel Shutdown Pause Shutdown Uninstalling Liebert MultiLink from Your System 76 11 0 UNINSTALLING LIEBERT MULTILINK FROM YOUR SYSTEM To remove Liebert MultiLink from your network run the uninstall program that came with Liebert MultiLink For details see Appendix A Operating System Details Liebert Software Program License Agreement 77 12 0 LIEBERT SOFTWARE PROGRAM LICENSE AGREEMENT LIEBERT MULTILINK SOFTWARE LICENSE AGREEMENT This MultiLink Software License Agreement Agreement is a legal agreement between you and Liebert Corporation an Ohio United States of America corporation Liebert Liebert s MultiLink software including enhancements upgrades and any future releases is made available exclusively for use with Liebert products Products The foregoing including any accompanying program s documentation images animation and text incorporated therein collectively Software is pro vided solely for commercial and industrial use under the license terms specified herein READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE ATTEMPTING TO DOWNLOAD INSTALL OR USE THE SOFTWARE BY DOWNLOADING INSTALLING OR USING THE SOFT WARE YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS DO NOT DOWNLOAD INSTALL OR USE THE SOFTWARE IN SUCH A CIRCUMSTANCE THE SOFTWARE MAY BE RETURN
17. 59 The message will be sent to all e mail addresses in the Recipients box Addresses may be added altered or deleted by using the Add Edit and Delete buttons as appropriate a To Add an e mail address to the recipients list 1 Click on the Add button this opens the Edit Address List window 2 Select an address on the left side of the window by clicking on it this highlights the address 3 Use the arrow gt between the windows to move the name to the E mail Recipients window at right 4 Click on Close the new address appears in the Recipients box New e mail addresses can be added to the Address Book from this window by clicking on Add and entering the information as described above b To Edit a recipient s e mail address 1 Highlight the address in the Recipients box in the main window Event Configuration tab with the E mail action highlighted 2 Click on the Edit button this opens the Edit E mail Address window shown below 3 Update the person s name and e mail address as needed 4 To update the person s service provider choose from the Service Provider drop down menu or click on the New Provider button to enter a new provider 5 Click on OK c To Delete a recipient from the list 1 Highlight the address in the Recipients box in the main window Event Configuration tab with the E mail action highlighted 2 Click on the Delete button The address is deleted from the e mail recipients lis
18. Click on the Edit button this opens the Edit Pager Address window as shown at right 3 Update the person s name and Pager ID as needed The Pager ID is the unique method paging service providers use to connect to a pager Some paging service providers use a unique phone number as the Pager ID others use a common phone number and an identifying number For services using a unique phone number enter the pager specific phone number in the Pager ID box and leave the Service Provider phone number blank For services using a common phone number enter the specific ID in the Pager ID box and the common phone number in the Service Provider configuration 4 Choose the paging method numeric or alphanumeric from the Pager Type drop down menu 5 To update the person s service provider choose from the Service Provider drop down menu or click on the New Provider button to enter a new provider 6 Click on OK c To Delete a recipient from the list 1 Highlight the address in the Recipients box in the main window Event Configuration tab with the Page action highlighted 2 Click on the Delete button The address is deleted from the page Recipients box An alternate method of removing a recipient is to open the Edit Address List window high light the address to be deleted from the recipients listing and click on the lt arrow The Edit Paging Parameters button gives you access to an address book with pager addresses and service provi
19. Pressing the Yes button will begin removing the software A message box appears when the process is completed The uninstall process stops Liebert MultiLink services that are running and removes all Liebert MultiLink files from the hard drive Operating System Details 92 A 6 NOVELL NETWARE A 6 1 Platform Specific Requirements In addition to the general requirements listed in 3 0 What is Required to Use Liebert MultiLink prospective Liebert MultiLink users must also have these minimal requirements NetWare 6 0 or later server with JAVA and NETDB modules loaded 50 MB of free disk space on SYS volume Novell s NetWare Client on Windows XP or 2000 on an Intel Pentium class processor Read write access to SYS System SYS must be mapped to a drive on the client for installation and for operating the Liebert MultiLink Viewer 100 MB of free disk space on the client s Windows partition during installation A mouse or other pointing device on the client workstation TCP IP network protocol Novell Java Virtual Machine JVM v1 4 2_03 build 04020315 or a higher build A 6 2 Installation Notes Pre Installation Checklist Before installing Liebert MultiLink on your system Download the self extracting Liebert MultiLink file and execute it on a NetWare client worksta tion This workstation must have the Novell NetWare client installed on Windows XP or 2000 The tar get for the installation wi
20. To silence the alarm while an event is occurring see 9 2 3 UPS Audible Alarm Silencing Alarm Certain UPS models only To perform periodic battery tests Serial UPS click in the Enable Automatic Battery Test box To disable automatic testing clear the check box Certain UPS models only To automatically restart the UPS after utility power is restored follow ing a loss of input power place a check mark in the Enable Autorestart check box then specify the desired time delay in the Autorestart Delay box To disable automatic restarting clear the check box Serial UPS Connection SNMP Connection then click on the UPS Settings tab Right click to display pop up menu then click on Properties Overview tab Configuring Liebert MultiLink for Your System 35 8 3 6 Properties Clients Tab The Clients tab allows you to designate computers that will receive notification of UPS related events such as Low Battery Before doing so you must first obtain a MultiLink Network Shutdown License for the appropriate number of clients and install the license on the host computer see 8 4 14 Configure Menu Upgrade License Each targeted client must be running Liebert MultiLink 4 x 3 x or 1 x For 4 x and 3 x clients choose the connection type MultiLink Basic Notification Source during setup see 3 1 1 MultiLink Basic Notification Source for an overview 5 2 5 Define Network Connection for in
21. bert MultiLink notifications will appear in the selected language A confirmation dialog box asks whether you wish to restart the Liebert MultiLink service and Viewer now Click Yes to do so Or click No to return to the Viewer the language will be changed the next time the Liebert MultiLink service and Viewer are started to view the Set Language options Click on Configure then on Set Language Configuring Liebert MultiLink for Your System 52 8 4 13 Configure Menu Local Password Using the Local Password menu item the System Administrator can set up security access for Lie bert MultiLink Click on Configure then on Local Password In the Modify MultiLink Password window enter the current password in the Old Password box This enables the remaining options in the window To prevent remote configuration changes place a check mark in the check box Leaving the check box blank will permit configuration and monitoring from a remote location To change the password enter up to 32 alphanumeric characters in the New Password box Enter the same password in the Confirm Password box Click on Configure then on Local Password to view the password options Check box to prevent remote access Configuring Liebert MultiLink for Your System 53 8 4 14 Configure Menu Upgrade License Two types of licenses allow you to expand Liebert MultiLink s capabilities lett
22. not on a terminal expander For a Contact Closure UPS this port must support the modem control lines shown in Table 12 in Appendix B Making Your Own Liebert MultiLink UPS Cable For a serial connection UPS see Table 11 Installing the Software 15 5 2 4 Define USB Port Connection If the connection method you selected is USB port on computer computer name below left and in 5 2 2 Specify the Method of Monitoring the UPS Review the product information displayed in the next window then click Next or click Back to return to the previous window and choose a different option If the UPS and computer are not yet linked by a cable a message window presents two options Click Back to return to the previous window There you may select a different method of con nection or connect the USB cable so the device will be detected Click Next to continue installing the software without the device being detected If you choose this option you may add the device in the Viewer see 8 3 3 Properties Setup Tab Proceed to 5 2 6 Restrict or Allow Access to Configuration Settings Installing the Software 16 5 2 5 Define Network Connection If the connection method you selected is Network to an SNMP UPS or MultiLink on another computer shown below left and in 5 2 2 Specify the Method of Monitoring the UPS Enter the hostname or IP address of the UPS or computer to be monitored via the network Clic
23. on event name Configuring Liebert MultiLink for Your System 67 8 7 Disabling and Re Enabling an Event Liebert MultiLink allows you to temporarily deactivate a UPS related event but retain all configura tion settings for that event This may be helpful to prevent unwanted interruptions at certain times Record any disabled events so they can be re enabled allowing Liebert MultiLink to monitor the UPS properly 8 7 1 Disable an Event To disable an event Click on the Event Configuration tab Right click on the name of the event you want to disable In the pop up menu that appears click on Disable The event and all its actions are grayed out 8 7 2 Re Enable an Event To re enable an event Click on the Event Configuration tab Right click on the name of the event In the pop up menu that appears click on Enable NOTE In Liebert MultiLink Fundamental some actions are grayed out because they are not available Email Page Command and Silence Alarm This does NOT affect the function of the other actions Notify Shutdown and Log Disable SCREEN SHOWS LIEBERT MULTILINK ADVANCED Right click on event name Enable SCREEN SHOWS LIEBERT MULTILINK ADVANCED Right click on event name Configuring Liebert MultiLink for Your System 68 8 8 Disabling and Re Enabling an Action Liebert MultiLink allows temporary disabling of an action without deleting configuration settings for th
24. A 5 IBM AIX Novell NetWare A 6 Novell NetWare NOTE These requirements should be adequate for the simplest Liebert MultiLink installation a single workstation connected to a UPS by serial port connection see Figure 1 More complex configurations may require additional processor speed disk space or RAM especially if you plan to use Liebert MultiLink on a network with multiple copies of Liebert MultiLink communicating with one another Operating System Details 80 A 1 WINDOWS XP VISTA 2000 SERVER 2003 SERVER 2008 A 1 1 Platform Specific Requirements In addition to the general requirements listed in 3 0 What is Required to Use Liebert MultiLink prospective Liebert MultiLink users must also have these minimal requirements Windows XP Vista 2000 Server 2003 or Server 2008 333 MHz Intel Pentium II class processor 100 MB of free disk space during installation the Windows partition must have an additional 150 MB free Memory requirements 1 GB of RAM Windows Vista Server 2008 512 MB of RAM Windows 2000 Server Server 2003 XP Professional 256 MB of RAM Windows 2000 Professional A display adapter configured for at least 256 colors A mouse or other pointing device TCP IP network protocol A 1 2 Installation Notes Pre Installation Checklist 1 If you are not using an SNMP hardware card with your UPS then Liebert MultiLink can use its default port settings of 3029 302
25. Event Description Advice Severity List of Events 103 Ambient Over temperature The ambient temperature inside the UPS has reached a higher level than is recommended If the air temperature inside the UPS goes above the maximum level this alarm will occur Ensure that the UPS has adequate ventilation and that environmental conditions where the UPS is located have not changed adversely Check to see that the ventilation openings in the UPS are not blocked and that there is adequate clearance around the unit Critical UPS Returned From Ambient Over temperature The ambient temperature inside the UPS has returned within the normal operating level The internal air temperature of the UPS has returned to the normal range Informational Power Module Failed A power module in the UPS is in a failed state and needs to be replaced The UPS has been designed to detect potential problems A power module connected to the UPS has failed and the UPS has taken the module offline This may prevent the UPS from working properly as capacity redundancy may have been lost The power module should be replaced Critical Battery Module Failed A battery module in the UPS is in a failed state and needs to be replaced The UPS has been designed to detect potential problems A battery connected to the UPS has failed and the UPS has taken the module offline This may prevent the UPS from working properly The battery module s
26. Installing the Software 12 5 2 1 Specify Installation Directory The program asks whether to install the application files in the default location the MultiLink folder or in an alternate location This step varies for some operating systems refer to Appendix A Operating System Details Upgrade or Reinstallation If you are upgrading or reinstalling Liebert MultiLink the existing version is detected and Lie bert MultiLink will incorporate your existing configuration files into the new installation bypass ing some steps required for an initial installation Click the Next button and go to 5 2 6 Restrict or Allow Access to Configuration Settings Installing the Software 13 5 2 2 Specify the Method of Monitoring the UPS Click on the appropriate choice to designate how the UPS powering this computer will be monitored Serial port on computer IP address name for either a Serial UPS or Contact Closure cable connection USB port on computer IP address name for a UPS with a USB cable connection Network to an SNMP UPS or MultiLink on another computer for a UPS equipped with an SNMP card or for a computer that will be notified by Liebert MultiLink on another computer The next option depends on the connection method selected If you selected Proceed to Serial port on computer IP address name 5 2 3 Define Serial Port Connection USB port on computer IP address name 5 2 4 Define USB Port Con
27. Liebert MultiLink service daemon is running or to start or stop the Liebert MultiLink service Under normal circumstances you will not need to start or stop the Liebert MultiLink service manu ally Stopping the service means that the software is unable to protect your computer network and data during a power failure See 9 1 Starting or Stopping Liebert MultiLink Service for details If you wish to verify that Liebert MultiLink is running Click on MultiLink then on Service The Service Control window states whether Liebert Mul tiLink is running Click on Close to close the Service Control window 8 1 3 MultiLink Menu Exit To close the MultiLink Viewer Click on MultiLink then on Exit as shown at right This closes the Viewer but does not stop Liebert MultiLink s monitoring process this continues running in the back ground If you have made any changes to Liebert MultiLink s Event Actions that have not been saved Liebert MultiLink will prompt you to save the changes before closing the Viewer Click on MultiLink then click on Save Event Configuration Click on MultiLink then click on Service to view the Service Control dialog box Click on MultiLink then click on Exit Configuring Liebert MultiLink for Your System 28 8 2 Renaming a UPS A UPS can be renamed assisting in troubleshooting when there is more than one UPS on the
28. Table 11 Serial Communication UPS Interface Port Comments Computer Interface Port DB9 SOCKETS DB9 PINS DB9 SOCKET Liebert NX Only All Other UPS Models 3 2 2 2 3 3 5 5 5 Hood Shield Hood Shield USE CABLE SHIELD Shield connected on one side only Not connected Table 12 Contact Closure Communication UPS Interface Port Wire Color Computer Interface Port DB25 DB9 Function Signal DB9 DB25 16 9 ON Battery Red lt lt lt TX 3 2 17 8 ON Battery Green RX gt gt gt 2 3 11 1 LOW Battery Black lt lt lt RTS 7 4 9 7 LOW Battery Yellow DCD gt gt gt 1 8 7 5 UPS Ground If cable has shield connect shield at UPS Not connected Not connected 19 4 UPS Off Must NOT be connected Not connected Not connected NOTE Unlisted pins and sockets are not connected Technical Information amp Frequently Asked Questions 98 APPENDIX C TECHNICAL INFORMATION amp FREQUENTLY ASKED QUESTIONS 1 What is a DHCP server DHCP is the acronym for Dynamic Host Configuration Protocol This protocol allows IP addresses to be allocated dynamically when computers are connected to a network This protocol is often used to remotely grant an IP address to a computer for a limited time typically a few days See RFC 1541 for more detailed information RFCs are Request For Comment documents that set forth regulations on how communication occurs on the Internet These documents are
29. Upgrade License to view the Upgrade License options Configuring Liebert MultiLink for Your System 54 8 5 Configuring Event Configuration tab The Event Configuration tab allows you to set up Liebert MultiLink s response to UPS related events such as Utility Failed and Low Battery 8 5 1 Overview of Configuring Event Actions Types of Events Events may be configured for the Local Host and for the UPS Each device displays a different list of Events in the right side of the window as shown below A Contact Closure connection between the UPS and the computer supports only three events UPS Operating On Battery Low Battery UPS Output Returned From Battery Normal See Appendix D List of Events for a complete list of events for the Local Host Table 13 and for the UPS Table 14 Types of Actions The following Actions may be configured for any Event Table 10 Actions Available for Configuration Action Description For details see Notify Broadcast messages pop up or console about UPS related events 8 5 2 Event Actions Notify E mail Liebert MultiLink Advanced Only Send e mail messages 8 5 3 Event Actions E Mail Liebert MultiLink Advanced Only Page Liebert MultiLink Advanced Only Send messages to targeted clients telephone pagers 8 5 4 Event Actions Page Liebert MultiLink Advanced Only Shutdown Shut down this computer 8 5 5 Event Actions Shutdown Com
30. Yes button will begin removing the software A message box appears when the process is completed The uninstall process stops Liebert MultiLink services that are running and removes all Liebert MultiLink files from the hard drive Operating System Details 88 A 4 HEWLETT PACKARD HP UX A 4 1 Platform Specific Requirements In addition to the general requirements listed in 3 0 What is Required to Use Liebert MultiLink prospective Liebert MultiLink users must also have these minimal requirements HP UX 11 or 11i Appropriate patches applied to operating system For patches required to run Java 1 4 2 see http www hp com products1 unix java patches index html Common Desktop Environment X Window System TCP IP network protocol 100 MB of free disk space on the partition where Liebert MultiLink will be installed during installation the tmp directory must have 200 MB free A mouse or other pointing device 512 MB of RAM A minimum of 90 threads per process This is the kernel parameter max_thread_proc which can be viewed or modified using SAM HP recommends mid range N class and low end L class systems and PA 8500 based workstations to obtain optimal performance when running Java applications The recommended minimum sys tem for running Java applications is a PA RISC 2 0 system or a PA RISC 1 1 system with a float ing point coprocessor For information on setting important system parameters req
31. as pop up or console messages With Liebert MultiLink Advanced notifications may also be sent as e mail or pager mes sages to selected users The timing content and recipients of these notifications are specified for each UPS related event during configuration see 8 5 Configuring Event Configuration tab 6 5 Status Icons Liebert MultiLink employs graphics to illustrate the status of configured devices including whether they are operating normally or experiencing any alarms The icons shown in Table 6 appear in pop up notifications and in the MultiLink Viewer Table 5 Viewer Menu Options Summary Menu Option Function For more information see MultiLink Save Event Configuration Save changes to Event Actions 8 1 1 MultiLink Menu Save Event Configuration Service Start amp stop Liebert MultiLink service 8 1 2 MultiLink Menu Service and 9 1 Starting or Stopping Liebert MultiLink Service Exit Quit the Viewer 8 1 3 MultiLink Menu Exit Configure Edit My Device List Add delete or alter the configuration of a UPS 8 4 3 Configure Menu Edit My Device List Edit Network Device List Add delete or alter another Liebert MultiLink installation 8 4 4 Configure Menu Edit Network Device List Address Book Set up addresses for e mails and paging 8 4 6 Configure Menu Address Book Liebert MultiLink Advanced Only Paging Services Set up paging service providers 8 4 7 Configure Menu P
32. button to revert to the factory defaults for this fea ture To save settings click on the MultiLink menu at the top of the window then click on Save Event Configuration The log file user log is a comma delimited file values are separated by commas The file s contents can be imported into an external application such as a spreadsheet database text editor or word processing program Enable box Log Action Send duplicate message to operating system log not available on all platforms Configuring Liebert MultiLink for Your System 65 8 5 8 Event Actions Silence Alarm Liebert MultiLink Advanced Only The Silence Alarm action turns off the audible alarm at the UPS for the selected Event This might be useful for such events as maintenance testing and similar activities Check the Enable Silence Alarm Action box This is required for the action to operate Use the arrows in the Initial Delay boxes to specify the time lapse between an event s occurrence and when the Silence Alarm action occurs There is no canceling event for the Silence Alarm action At any time click on the Reset to Defaults button to revert to the factory defaults for this fea ture To save settings click on the MultiLink menu at the top of the window then click on Save Event Configuration Enable box Silence Alarm Action Configuring Liebert MultiLink for Your System 66 8 6 Testing Responses to
33. click on UPS Control Running Liebert MultiLink 72 9 3 Using the UPS Control Contact Closure The UPS Control in the Contact Closure setup permits you to turn off the UPS output This feature requires a special cable and is available only on certain UPS models Contact Emerson Technical Sup port for information To open the UPS Control dialog box and turn off the UPS output Click on the Overview tab Right click on the UPS device name to open a pop up menu then click on UPS Control To turn off power to the critical load click on the Turn UPS Output Off button WARNING TURNING THE UPS OUTPUT OFF IS NOT RECOMMENDED ALL LOADS PLUGGED INTO THE UPS WILL LOSE POWER WITHIN TWO 2 MINUTES THIS MAY REQUIRE A MANUAL SHUTDOWN OF YOUR COMPUTER NETWORK Right click to display pop up menu to open the UPS Control box then click on UPS Control Liebert MultiLink Response to UPS Events Typical Sequence 73 10 0 LIEBERT MULTILINK RESPONSE TO UPS EVENTS TYPICAL SEQUENCE Liebert MultiLink constantly monitors the UPS and performs actions as specified in the configuration settings for each event see 8 5 Configuring Event Configuration tab Notification may appear on the screen in the form of a graphic dialog box or pop up or as text con sole message Most events will be documented in the log file some will trigger execution of a script or other program through th
34. confirm that you wish to delete the UPS Click on Yes to confirm the deletion Click on Configure then on Edit My Device List to view any UPS in your local device list and the controls to add alter or remove a UPS Configuring Liebert MultiLink for Your System 41 8 4 4 Configure Menu Edit Network Device List The Network Device List allows you to monitor and configure any UPS hosted by a Liebert Mul tiLink installation on your network from a single location Only Liebert MultiLink installations a host computer running Liebert MultiLink including the devices in its My Device List subfolder can be added to the Network Device List Liebert Mul tiLink dynamically updates all information about any Liebert MultiLink installation in the Network Device List whether changes are made to a UPS from its host computer or from a remote location Each Liebert MultiLink installation in the Network Device List displays the remote computer s event source in bold letters The Edit Network Device List menu option allows you to add change or remove a Liebert Mul tiLink installation To do this Click on Configure then on Edit Network Device List Add edit or delete a Liebert MultiLink installation as described in the following sections UPSs designated as event sources Other UPSs being monitored Click on Configure then on Edit Network Device List to view any Liebert MultiLink insta
35. created in Step b 2 Proceed with the second and subsequent installations as described in 5 2 Beginning the Installation starting each installation from the common location described in Step a above Installing the Software 10 5 1 3 Determine Type of Connection to Define During Installation A connection may be configured during installation if the proper connections are in place These set tings may be configured or changed after installation as described in 8 3 3 Properties Setup Tab Table 2 provides a quick look at the options available during installation for each type of connection and how to enter comparable setup information in the Properties Setup tab Table 2 Setting up a connection during or after installation Configure during installation Configure change after installation 8 3 3 Properties Setup Tab Step Section Options to choose CONTACT CLOSURE Monitor a UPS connected to this computer by a contact closure cable Connection type Section 5 2 2 Choose Serial port on computer computer name Choose Contact Closure in Device Type box Source type Section 5 2 3 When prompted specify Contact Closure Specify port in Serial Port box USB CABLE Monitor a UPS connected to this computer by a USB cable Connection type Section 5 2 2 Choose USB port on computer computer name Choose USB Device in Device Type box Source type Section 5 2 4 No choice require
36. network Click on the Overview tab On the left side of the window right click on the UPS to be renamed and choose Properties from the pop up menu In the Properties window click on the Setup tab and enter a descriptive name in the Device Name box In the Description field enter any notes about the UPS such as its location model and similar information For more information on the Setup tab in the Properties window see 8 3 3 Properties Setup Tab Right click to display pop up menu enter new name then click on Properties and description Configuring Liebert MultiLink for Your System 29 8 3 Configuring the UPS Properties Overview Tab The Overview tab allows the System Administrator to set up the configuration of the UPS and to use a Web browser to view parametric data and perform other functions In the Overview tab using a right click on the UPS gives access to a pop up menu with three items Start Browser UPS Control Properties Setup UPS Properties Clients and Data Logging 8 3 1 Start Browser For UPS devices with Web enabled SNMP cards Liebert MultiLink permits viewing UPS data with a Web browser The Web browser also offers access to some other features such as UPS control options battery testing and configuring some UPS functions Before you can use the Web browser function you must specify the Web browser to use see 8 4 10
37. that it is doing so use sbin init d LiebertM status to get a list of the active Liebert MultiLink pro cesses Identifying a Computer s IP Address Run the following command hostname You will next see output similar to this frodo The result of this command will show your machine name In this example the machine name is frodo Then run the following command more etc hosts You will next see output similar to this 127 0 0 1 localhost 10 0 0 10 frodo 10 0 0 11 bilbo The result of this command will list one or more entries of IP address and name pairs In this exam ple The IP address for machine name frodo is 10 0 0 10 The IP address for machine name bilbo is 10 0 0 11 A 4 4 Uninstalling Liebert MultiLink You must log in as root Close the MultiLink Viewer the uninstall process will fail if the Viewer is open Go to the directory where the Liebert MultiLink files are located e g opt MultiLink and run Uninstall A confirmation box asks if you are sure you want to uninstall the software Pressing the Yes button will begin removing the software A message box appears when the process is completed The uninstall process stops Liebert MultiLink services that are running and removes all Liebert MultiLink files from the hard drive Operating System Details 90 A 5 IBM AIX A 5 1 Platform Specific Requirements In addition to the general requirements listed in 3 0 What i
38. the Enable box beneath the list of events This places a check mark in the box beneath the selected Action The example above shows how to enable a Notify Action for UPS Operating On Battery Testing Configuration Settings After configuring the responses to a UPS related event you may test your settings by simulating the event as described in 8 6 Testing Responses to Events Temporarily Disabling an Event At any time you may deactivate an event When the event is re enabled all configuration settings remain as last saved For details see 8 7 Disabling and Re Enabling an Event Configuration Steps The following sections detail the options available for each Action The Actions and Events available depend on the connection method and device type but the steps are the same for all types Events Actions Enable box Event Configuration tab Device name Selected Action outlined SCREEN SHOWS LIEBERT MULTILINK ADVANCED Configuring Liebert MultiLink for Your System 56 8 5 2 Event Actions Notify The Notify feature automatically generates messages pop up or console about UPS related events that appear on specified computer users screens Check the Enable Notify Action box This is required for the action to operate The Initial Delay displays the time lapse between an event s occurrence and when the notifica tion message is sent The Repeat Count box shows how many times Lieb
39. the UPS use the pmadm utility to disable ttymon from monitoring the port To disable ttymon you must perform the following command pmadm l This command lists the PMTAG and SVCTAG for each port You will substitute the values of these tags in the following command pmadm d p PMTAG s SVCTAG 3 If you are using an SNMP card check for SNMP daemons Execute the command ps ef grep i snmp If the processes snmpdx or snmpdm are running they must be disabled before you can install Liebert MultiLink If you are not using an SNMP hardware card with your UPS then Liebert MultiLink can use its default port settings of 3029 3027 and there is no need to disable the SNMP daemons 4 Make sure the Liebert MultiLink distribution file has execute permission chmod x lt file gt then execute it Alternate to tmp during installation If you do not have enough disk space in the tmp partition to meet the requirement specified in A 2 1 Platform Specific Requirements you may specify an alternate location when starting the installation For example to use home tmp start the install with the following command ML_36_003_Solaris bin home tmp Serial Port Selection The preconfigured serial ports are dev term a and dev term b You may select one of these or enter another as appropriate Post Installation Notes The Liebert MultiLink installation program places the script LiebertM in the etc init d directory It also creates K30Liebe
40. the top of the window then on About Liebert MultiLink Fundamental Liebert MultiLink Advanced Liebert MultiLink Configurations 7 4 0 LIEBERT MULTILINK CONFIGURATIONS Liebert MultiLink is configured according to the method a computer uses to monitor the status of a UPS through an SNMP card or by a direct cable connection to a serial or USB port on the computer Liebert MultiLink is designed to monitor any part of a network Its functionality permits it to monitor any Liebert UPS that can be contacted via contact closure USB cable serial cable an Ethernet or the Internet but the software s functionality does not require networked computers and UPSs Configure Liebert MultiLink according to the type of connection between the computer and UPS The various methods are shown in Figures 1 through 3 4 1 Cable Connection Figure 1 shows the simplest possible Liebert MultiLink installation The software can be configured to monitor the UPS and if utility power fails or another problem arises can notify the computer MultiLink Agent and personnel about the problem In the event of a serious power problem Liebert MultiLink can be configured to prompt the shutdown of the MultiLink Agent s operating system Figure 1 Direct cable connection Figure 2 shows the same type of direct cable connection to a computer MultiLink Agent on a net work With a contact closure USB or serial connection Liebert MultiLink can send notification
41. 2 If Liebert is unable to provide you a replacement that conforms to Liebert s warranty to refund the purchase price B IN NO EVENT WILL LIEBERT BE LIABLE FOR ANY DAMAGES INCLUDING WITHOUT LIMITATION LOST PROFITS LOST REVENUE LOSS OF USE OR LOSS OF DATA OR OTHER INCIDENTAL OR CONSEQUENTIAL OR OTHER ECONOMIC DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF THESE DAMAGES YOU ACKNOWLEDGE THAT THIS LICENSE REFLECTS THIS ALLOCA TION OF RISK U S GOVERNMENT RESTRICTED RIGHTS This Software is developed at private expense and is provided with Restricted Rights Use duplication or disclosure by the United States Government is subject to restrictions set forth in the Federal Acquisition Regulations and its Supplements The man ufacturer is Liebert Corporation 1050 Dearborn Drive Columbus Ohio 43085 ASSIGNMENT You may not sublicense assign or otherwise transfer this license of the Software without the prior written consent of Liebert Any such transfer of rights duties or obligations is void EXPORT RESTRICTIONS You may not export the Software in violation of applicable export laws and regulations of the applicable countries You agree to comply with all laws regulations decrees and orders of the United States of America that restrict the exportation or re exportation of the Soft ware to other countries including without limitation the U S Export Administration Regula
42. 46 Locations United States 1050 Dearborn Drive P O Box 29186 Columbus OH 43229 Europe Via Leonardo Da Vinci 8 Zona Industriale Tognana 35028 Piove Di Sacco PD Italy 39 049 9719 111 Fax 39 049 5841 257 Asia 7 F Dah Sing Financial Centre 108 Gloucester Road Wanchai Hong Kong 852 2572220 Fax 852 28029250 EmersonNetworkPower com Emerson Network Power The global leader in enabling Business Critical Continuity Business Critical Continuity Emerson Network Power and the Emerson Network Power logo are trademarks and service marks of Emerson Electric Co 2008 Emerson Electric Co Monitoring AC Power Connectivity DC Power Embedded Computing Embedded Power Power Switching amp Controls Precision Cooling Services Racks amp Integrated Cabinets Outside Plant Surge Protection SL 53625_REV02_07 08
43. 7 and there is no need to disable the SNMP service If you are using an SNMP hardware card with your UPS there can be a conflict with the SNMP ports used Liebert MultiLink must take ownership of ports 162 161 to communicate with the SNMP enabled UPS In this case the Windows SNMP services if running will cause a conflict If you are using an SNMP hardware card you must disable the SNMP services To check these services Run the Computer Management application by pressing the Start button then clicking on Programs Administrative Tools and finally Computer Management Expand the Services and Applications item in the tree and then click on Services If the services named SNMP Service and SNMP Trap Service are not present or are shown as not running blank status and Disabled you may proceed Otherwise these services must be stopped and or disabled before you can install Liebert MultiLink 2 Installation requires Administrative privileges Serial Port Selection The preconfigured serial ports are COM1 through COM4 You may select one of these or enter another as appropriate Operating System Details 81 A 1 3 Notes on Running Liebert MultiLink Starting Liebert MultiLink Applications During installation a shortcut for the MultiLink Viewer is created in the Programs folder in the Start menu of the user performing the installation To execute the program click on the Start button then on Programs and finally on the Multi
44. Configure Menu Specify Web Browser and you must enable Web access for this UPS see 8 3 4 Properties Web Tab To start the Web browser Click on the Overview tab Right click on the UPS device name to open a pop up menu then click on Start Browser This opens the Web browser chosen in dialog box as shown below Right click to display pop up menu to open the Web browser and view monitoring data then click on Start Browser Configuring Liebert MultiLink for Your System 30 8 3 2 Review the UPS Control Options For Serial UPS and SNMP communications Liebert MultiLink permits the System Administrator to perform the following UPS control functions Test the UPS battery Turn the UPS output off Briefly turn the UPS output off and then restore power to the output Temporarily silence a UPS alarm To view the UPS Control options Click on the Overview tab Right click on the UPS device name to open a pop up menu then click on UPS Control This opens the UPS Control dialog box as shown below For details on using the UPS Control options see 9 2 Using the UPS Control Options Serial Connection and SNMP UPS models requiring Contact Closure connections offer only one option Turn UPS Output Off For further information see 9 3 Using the UPS Control Contact Closure Right click to display pop up menu to view the UPS Control opti
45. ED WITHIN THIRTY 30 DAYS OF YOUR RECEIPT FOR A FULL SOFTWARE REFUND YOU REPRESENT THAT YOU I ARE NOT LOCATED IN UNDER THE CONTROL OF OR A NATIONAL RESI DENT OF ANY COUNTRY TO WHICH THE UNITED STATES HAS EMBARGOED GOODS II ARE NOT ON THE U S TREASURY DEPARTMENT S LIST OF SPECIALLY DESIGNATED NATIONALS III ARE NOT ON THE U S COMMERCE DEPARTMENT S LIST OF DENIED PER SONS OR IV ARE NOT OTHERWISE PROHIBITED BY U S LAW FROM RECEIVING OR USING THE SOFTWARE COLLECTIVELY EXPORT RESTRICTIONS IF YOU DO NOT HAVE AUTHORITY TO ACCEPT THIS AGREEMENT FOR YOUR ORGANIZATION IT IS YOUR OBLI GATION TO ENSURE THAT AN AUTHORIZED INDIVIDUAL MAKES THE DETERMINATION THAT YOUR ORGANIZATION IS NOT SUBJECT TO THE ABOVE EXPORT RESTRICTIONS PRIOR TO DOWNLOADING INSTALLING OR USING THE SOFTWARE COPYRIGHT This Software is the proprietary property of Liebert and is protected by United States copyright laws other applicable copyright laws and international treaty provisions Title and owner ship of all copyrights to the Software remain in Liebert or third parties Accordingly your rights to use copy and modify the Software are strictly limited to the specific rights provided in this Agree ment or as may otherwise be required by applicable copyright law GRANT OF RIGHTS Liebert grants a non exclusive non transferable license to you to install and use the Software solely for use with Products and in accordance with these license terms provided h
46. Events Liebert MultiLink s testing feature allows you to simulate a UPS related event and verify the responses configured for that event Care should be taken in preparing for any testing because unless it is canceled the simulation will complete all configured actions on the host computer including shutting down the operating system In this simulation however targeted client computers will not receive notifications To perform a test Ensure that you have saved all changes to the event configuration If you have not saved changes to the event configuration the test will fail To save changes click on the MultiLink menu and then on Save Event Configuration Click on the Event Configuration tab Right click on the name of the event you want to test In the pop up menu that appears click on Test Event For example if you are testing the UPS Operating On Battery event the following occurs If the Notify action is enabled the configured notification occurs on the host computer If the Shutdown action is enabled a shutdown timer begins If this timer expires before you cancel the test the operating system is shut down Canceling an event simulation To cancel event testing Click on the Event Configuration tab Right click on the name of the event In the pop up menu that appears click on Test Cancel Event Test Event Right click on event name Test Cancel Event Right click
47. Link Viewer shortcut Verify Liebert MultiLink is Running When operating properly Liebert MultiLink is running constantly in the background To verify that it is doing so Right click on My Computer to open a pop up menu then click on Manage to open the Com puter Management window as shown below In that window click on Services and Applica tions then on Services If the Liebert MultiLink service is running Liebert MultiLink appears in the list with a status of Started Identifying a Computer s IP address There are several ways to determine a computer s IP address Use the one you are familiar with or the applicable method below 1 Start a Command Prompt window 2 At the prompt enter ipconfig all more 3 Execute the command by pressing the Enter key 4 The screen will display the IP address If the computer has more than one network adapter the IP address will be the numbers associated with the active Network Interface Card Appearance in window with status of Started shows Liebert MultiLink service is running Operating System Details 82 A 1 4 Uninstalling Liebert MultiLink To remove the Liebert MultiLink software from your computer use the Control Panel s Add or Remove Programs applet Close the MultiLink Viewer the uninstall process will fail if the Viewer is open Click on the Start button then on Control Panel Double click Add or Remove Programs in the Control Panel H
48. Monitoring For Business Critical Continuity Liebert MultiLink User Manual Fundamental amp Advanced i TABLE OF CONTENTS 1 0 WHAT IS LIEBERT MULTILINK 2 1 1 How Does Liebert MultiLink Work 2 2 0 WHO CAN BENEFIT FROM LIEBERT MULTILINK 3 2 1 Configurations 3 2 2 Connections 3 2 3 Platforms 3 2 4 Multiple Languages 3 3 0 WHAT IS REQUIRED TO USE LIEBERT MULTILINK 4 3 1 Connecting host computer UPS and targeted clients 4 3 1 1 MultiLink Basic Notification Source 4 3 1 2 Contact Closu
49. NOT use standard ports 3027 3029 Host amp client computers must use same ports Choose 3027 in Request Send Port box choose 3029 in Trap Listen Port box OR Specify ports in Request Send Port and Trap Listen Port boxes Note After designating a client computer as a MultiLink Basic Notification Source add the client computer to the host computer s list of targets 8 3 6 Properties Clients Tab Installing the Software 11 5 2 Beginning the Installation Execute the installation file For detailed instructions see Appendix A Operating System Details After viewing the Welcome screen read the Liebert MultiLink Software License and the Java license agreements If you do not accept the terms and conditions cancel the installation Installation on a Single Computer or Initial Installation For the initial Liebert MultiLink installation or for installation on a single computer choose Use the standard product defaults shown below These default settings can be altered later Subsequent Installations For subsequent installations choose Use the site specific configuration files at subdirectory created in Step b in 5 1 2 Multiple Installations as shown below The text box must display the full path where the configuration files were placed cfg or another directory as specified by the System Administrator The subdirectory can be entered manually or it can be found by using the Browse button
50. Operating On Battery occurs The timer s duration is specified during configuration If this timer expires before the canceling event UPS Output Returned From Battery occurs the operating system is shut down Liebert MultiLink notifies the user that a shutdown is impending When two minutes remain on the shutdown timer the MultiLink Countdown to Shut down box opens Clicking on Cancel Shutdown overrides the configuration settings and prevents the operating system from being shut down A dialog box asks for confirmation before the shutdown is canceled Clicking on the Pause Shutdown button suspends the shut down process including the timer A dialog box confirms that the shutdown is paused and offers the options of canceling the shutdown or resuming the countdown toward an orderly shut down of the operating system Timer shows seconds remaining until operating system is shut down Cancel Shutdown Pause Shutdown Liebert MultiLink Response to UPS Events Typical Sequence 75 Low Battery The Low Battery event functions as a safety net prompting an orderly shutdown of the operating system before power is lost The Low Battery event will override a longer on battery timer Timers for this event typically are set for much shorter times than for other UPS related events When Liebert MultiLink detects a Low Battery event 1 It displays a UPS Alert 2 If the Command action available in Lie
51. P connections for example MultiLink Agent computer in Figure 3 you will see these Type specific properties Hostname or IP address identifies the UPS SNMP Community String the default is LiebertEM case sensitive Trap Listen Port usually port 162 Standard SNMP trap port for communicating events traps because of SNMP card requirements Request Send Port usually port 161 Standard SNMP request port for communicating status gets because of SNMP card requirements Status Rate Determines how often Liebert MultiLink checks the condition of the UPS MultiLink Basic Notification Source For MultiLink Basic Notification Source connections for example MultiLink Client computer in Figure 3 you will see these Type specific properties Hostname or IP address identifies another computer that is running Liebert MultiLink version 4 x or 3 x acting as a virtual UPS The computer that is acting as the virtual UPS i e the MultiLink Basic Notification Source must be running Liebert MultiLink version 4 x or 3 x If you intend to use the MultiLink Basic Notification Source as your event source Liebert MultiLink on the virtual UPS computer must include your IP address in its list of client targets and have the MultiLink Network Shutdown License installed SNMP Community String the default is LiebertEM case sensitive Trap Listen Port usually port 3029 Private InterNIC assigned trap port for co
52. PS corrects an under voltage condition by using a boost circuit If this under voltage condition is persistent and the UPS continually operates in boost mode and you do not experience intermittent power failures you may be experiencing an extended brownout It is acceptable for the UPS to operate constantly in this state Informational Input Voltage High The input voltage is higher than the nominal range of the UPS Your UPS will correct this problem however if this condition is persistent it may be indicative of a utility problem Informational Output Voltage High The output voltage is higher than the nominal range of the UPS The output voltage is higher than the nominal range of the UPS This condition is serious and needs to be investigated further Impaired Output Voltage Low The output voltage is lower than the nominal range of the UPS The output voltage is lower than the nominal range of the UPS This condition needs to be investigated further Impaired Battery Charger Failed The battery charger in the UPS has failed The UPS has been designed to detect potential problems The battery charging circuit of the UPS is not working and the UPS should be replaced or serviced immediately Critical Output Overload The output load has exceeded the capacity of the UPS The size of the load on the UPS is greater than the rating on the UPS If the UPS experiences a power failure it will be unable to c
53. URL box if needed Right click to display pop up menu then click on the Web tab then click on Properties Overview tab Configuring Liebert MultiLink for Your System 34 8 3 5 Properties UPS Settings Tab The UPS Settings tab allows the user to configure certain features of the UPS For all connection methods you can record the location of the UPS and enable or disable the UPS audible alarm and automatic restart of the UPS when utility power returns after a power failure A Serial UPS connec tion permits an automatic battery test An SNMP connection allows specification of a contact person for UPS related events Click on the Overview tab In the left side of the window right click on the UPS and choose Properties from the pop up menu Click on the UPS Settings tab not available with Contact Closure or MultiLink Basic Notifica tion Source In the Contact box SNMP connection enter the name of the person who should be contacted about issues involving this UPS In the Location box enter the physical location of the UPS for example George s cubicle This optional field is helpful if the user has more than one UPS Certain UPS models only To allow activation of an alarm when a UPS related event occurs click in the Enable UPS Audible Alarm box To deactivate the alarm clear the check box This operation prevents the UPS from sounding an audible alarm for any condition
54. Viewing UPS Status 25 7 2 Checking UPS Status Event Log Tab The Event Log tab allows you to view the log file which contains a list of UPS related events The log file is a comma delimited file values are separated by commas Events are listed in order of time of occurrence new events are added at the end of the log file For instructions on opening the Viewer see the information for your platform in Appendix A Operating System Details Click on the Event Log tab to view a list of UPS related events If needed click on the icon to the left of the Multilink Network to expand the view Click on an item in the tree at left as shown below At right the log displays UPS related events with identifying information Event ID a number indicating the order of occurrence Severity an icon indicating the severity of the event see 6 5 Status Icons for a legend Date date and time of occurrence Description the name of the event see Table 14 for a complete list of events Source devices involved Click on the Date column heading to sort the list in ascending or descending order Clicking on My Event Actions displays a log of events from the device designated as your event source Logs of events pertaining to other Liebert MultiLink installations are available under the Network Event Actions portion of the tree To display a list of configured actions that occurred as the result of an event se
55. a Web browser For devices with an SNMP card that does not support HTML Liebert MultiLink dis plays the data in tabular format The Viewer offers a quick summary of the status of the UPS Informational symbols and text indicate the presence of any alarms Graphs and parametric data illustrate the state of a variety of UPS components not available with Contact Closure connection An event log lists recent events actions and similar data about the UPS including its condition Two of the Viewer s three tabs provide viewing functions The Overview tab shows the status of the UPS and the Event Log displays recent UPS related events Table 7 Viewer Tabs Checking the UPS Status and Event Log Tab Function For information see Overview View the status of devices monitored by Liebert MultiLink 7 1 Checking UPS Status Overview Tab Event Log View log files of UPS related events 7 2 Checking UPS Status Event Log Tab Viewing UPS Status 23 7 1 Checking UPS Status Overview Tab The Overview tab provides a variety of detailed graphic views of the status of the UPS For instructions on opening the Viewer see the information for your platform in Appendix A Operating System Details To view the status of the UPS click on the Overview tab In the example above the left side of the window shows the MultiLink Network tree with either an SNMP or serial connection Limited group information is availabl
56. aging Services Liebert MultiLink Advanced Only E Mail Services Set up e mail service providers 8 4 8 Configure Menu E Mail Services Liebert MultiLink Advanced Only Modem Set up the modem 8 4 9 Configure Menu Modem Liebert MultiLink Advanced Only Specify Web Browser Choose a Web browser for viewing UPS data 8 4 10 Configure Menu Specify Web Browser Options Specify some notification and shutdown options 8 4 11 Configure Menu Options Set Language Select a language for the Viewer and Liebert MultiLink Service 8 4 12 Configure Menu Set Language Local Password Set password for access from another Liebert MultiLink installation 8 4 13 Configure Menu Local Password Upgrade License Install an upgrade license 8 4 14 Configure Menu Upgrade License Help About Check Liebert MultiLink version Table 6 Status icons Icon Description No problems Informational Impaired Critical Menus Menu options Viewing UPS Status 22 7 0 VIEWING UPS STATUS This section describes how to use the MultiLink Viewer to check the status of any UPS configured for monitoring and check the log of UPS related events Available functions differ according to the type of UPS and the type of connection between the UPS and the monitoring device see 3 1 Connecting host computer UPS and targeted clients For any UPS equipped with a Web enabled SNMP card monitoring data may also be viewed with
57. ample the machine name is frodo Then run the following command more etc hosts You will next see output similar to this 127 0 0 1 localhost 10 0 0 10 frodo 10 0 0 11 bilbo The result of this command will list one or more entries of IP address and name pairs In this exam ple The IP address for machine name frodo is 10 0 0 10 The IP address for machine name bilbo is 10 0 0 11 A 2 4 Uninstalling Liebert MultiLink You must log in as root Close the MultiLink Viewer the uninstall process will fail if the Viewer is open Go to the directory where the Liebert MultiLink files are located e g opt MultiLink and run Uninstall A confirmation box asks if you are sure you want to uninstall the software Pressing the Yes button will begin removing the software A message box appears when the process is completed The uninstall process stops Liebert MultiLink services that are running and removes all Liebert MultiLink files from the hard drive Operating System Details 85 A 3 LINUX A 3 1 Platform Specific Requirements In addition to the general requirements listed in 3 0 What is Required to Use Liebert MultiLink prospective Liebert MultiLink users must also have these minimal requirements A Linux distribution with a version 2 4 18 or later kernel running on a 333 MHz Intel Pentium II class processor Use uname r to determine the version of your kernel and note that in most cases th
58. at action This may be helpful to prevent unwanted interruptions at certain times Record any dis abled actions so they can be re enabled allowing Liebert MultiLink to monitor the UPS properly 8 8 1 Disable an Action To disable an action Click on the Event Configuration tab Right click on the name of the action you want to disable You must right click at the top of the column In the pop up menu that appears click on Disable The action is grayed out 8 8 2 Re Enable an Action To re enable an action Click on the Event Configuration tab Right click on the name of the action In the pop up menu that appears click on Enable NOTE For an action to be enabled it must be available in your version of Liebert MultiLink Liebert MultiLink Fundamental does NOT support these actions Email Page Command and Silence Alarm The actions can be enabled only in Liebert MultiLink Advanced Disable Right click on action name SCREEN SHOWS LIEBERT MULTILINK ADVANCED Right click on action name Enable Configuring Liebert MultiLink for Your System 69 8 8 3 Actions Not Available in Liebert MultiLink Fundamental Certain actions are not available in Liebert MultiLink Fundamental Email Page Command and Silence Alarm Moving your cursor over an unavailable action prompts a message similar to the one in the yellow box shown in the Viewer window below Attempting to disable an action that is not ava
59. bert MultiLink Advanced only is enabled A timer starts that may lead to executing a command that the user or System Administrator has written to perform site specific operations for applications that have command line options If this timer expires the duration specified during configuration the script is executed To cancel the Command action manually open the MultiLink Viewer select the Event Con figuration tab and remove the check mark from the Enable Command Action box Click on MultiLink then on Save 3 If the Shutdown action is enabled A shutdown timer begins when Low Battery occurs The timer s duration is specified during configuration If this timer expires before the canceling event UPS Output Returned From Battery occurs the operating system is shut down Liebert MultiLink notifies the user that a shutdown is impending When two minutes remain on the shutdown timer the MultiLink Countdown to Shut down box opens Clicking on Cancel Shutdown overrides the configuration settings and prevents the operating system from being shut down A dialog box asks for confirmation before the shutdown is canceled Clicking on the Pause Shutdown button suspends the shut down process including the timer A dialog box confirms that the shutdown is paused and offers the options of canceling the shutdown or resuming the countdown toward an orderly shutdown of the operating system Timer
60. by the modem has the call waiting feature choose from the drop down list in the Disable Call Waiting box or enter the required code followed by a comma c Before Liebert MultiLink can find and utilize the modem data must be entered in the Modem Control boxes You may change the default values as needed d At any time click on the Reset to Defaults button to revert to the factory defaults for this feature e Click OK to save the changes or click Cancel to close the window without saving Click on Configure then on Modem to view the Modem Configuration options Configuring Liebert MultiLink for Your System 49 8 4 10 Configure Menu Specify Web Browser You may use a Web browser to view the status of any UPS equipped with a Web enabled SNMP card For these devices the Web browser also allows some configuration and testing functions To enable use of your Web browser Click on Configure then on Specify Web Browser By default Liebert MultiLink will use the computer s default browser indicated by a check mark in the Use Windows default browser box To accept this click OK To use a different browser Remove the check mark from the Use Windows default browser box Use the Browse button to locate the Web browser or enter the full path in the Web Browser text box Enter any required information in the Command line options if needed box Click OK To use the Web brows
61. controlled by the Internet Engineering Task Force IETF and are available for viewing at the IETF Web site 2 How do I identify possible TCP IP port conflicts when using a UPS equipped with an SNMP card How do I resolve the conflict TCP IP port conflicts with ports 161 and 162 can be resolved by stopping SNMP services or dae mons from running This product does not support running the monitor or the shutdown client on the same machine as a Network Management System NMS For the proper procedure to stop the SNMP services or daemons see How Do You Contact Emerson for Technical Support on page 1 to get assistance 3 What is a service or a daemon Both are processes initiated at boot time that require no user intervention to start and run Some platforms such as Windows NT call them services Unix terms them daemons They also continue to run after the user logs off the computer 4 Why do I see the screen flash when the UPS goes to on battery or returns to normal The flash is caused by display of an empty script window windows that are devoid of text 5 Should I use IP addresses or hostnames to configure Liebert MultiLink Liebert MultiLink uses IP addresses to route alerts and notifications It utilizes name service lookup to translate between IP addresses and hostnames The hostnames are more easily under stood by computer users who see them in notification messages and in the user log In general notification messages sho
62. d No choice required SERIAL UPS Monitor a UPS connected to this computer by a serial cable Connection type Section 5 2 2 Choose Serial port on computer computer name Choose Serial UPS in Device Type box Source type Section 5 2 3 Specify name of serial port Specify port in Serial Port box UPS WITH SNMP CARD Monitor an SNMP equipped UPS connected to the same network Connection type Section 5 2 2 Choose Network to an SNMP UPS or MultiLink on another computer Choose SNMPv1 Device in Device Type box Source type Section 5 2 5 Host amp client computers must use same ports Choose SNMP source if host computer uses standard ports 161 162 OR Choose Custom if host computer does NOT use standard ports 161 162 Host amp client computers must use same ports Choose 161 in Request Send Port box choose 162 in Trap Listen Port box OR Specify ports in Request Send Port and Trap Listen Port boxes MULTILINK BASIC NOTIFICATION SOURCE Set up a client computer to receive notifications over a network Connection type Section 5 2 2 Choose Network to an SNMP UPS or MultiLink on another computer Choose MultiLink Basic Notification Source in Device Type box Source type Section 5 2 5 Host amp client computers must use same ports Choose MultiLink source if host computer uses standard ports 3027 3029 OR Choose Custom if host computer does
63. d by Liebert MultiLink in response to the event being configured See Table 14 for a list of Events with default canceling events At any time click on the Reset to Defaults button to revert to the factory defaults for this fea ture To save settings click on the MultiLink menu at the top of the window then click on Save Event Configuration Enable box Command Action Configuring Liebert MultiLink for Your System 64 8 5 7 Event Actions Log Liebert MultiLink will create a file user log documenting the occurrence of UPS related events and Liebert MultiLink s actions in response to those events To view the log file click on the Event Log tab in the MultiLink Viewer To configure the Log action Check the Enable Log Action box This is required for the action to operate Use the arrows in the Initial Delay boxes to specify the time lapse between an event s occurrence and when the event log is created The event log s file name with its full path appears in the Log File portion of the Properties sec tion The log s default file size is 1 MB and will hold thousands of records On some platforms Liebert MultiLink offers the option of sending duplicate log entries to the operating system log This feature is not available on all operating systems see Appendix A Operating System Details There is no canceling event for the Log action At any time click on the Reset to Defaults
64. ders For details see 8 4 6 Configure Menu Address Book Liebert MultiLink Advanced Only and 8 4 8 Configure Menu E Mail Services Liebert MultiLink Advanced Only The Canceling Event will abort all actions initiated by Liebert MultiLink in response to the event being configured See Table 14 for a list of Events with default canceling events At any time click on the Reset to Defaults button to revert to the factory defaults for this fea ture To save settings click on the MultiLink menu at the top of the window then click on Save Event Configuration All pager entries in Address Book Recipients to be notified of this Event Click on arrow gt to move entries to window at right Click on arrow lt to remove an address from the Pager Recipients list for this Event Configuring Liebert MultiLink for Your System 62 8 5 5 Event Actions Shutdown The Shutdown feature allows the orderly shutdown of the operating system and the UPS in response to certain events such as Low Battery To configure the Shutdown action Check the Enable Shutdown Action box This is required for the action to operate In the Operating System Shutdown area check the Enable box to permit Liebert MultiLink to perform an orderly shutdown of the operating system Use the arrows in the Delay boxes to specify the time lapse between an event s occurrence and when the shutdown begins The System Administrator ca
65. dministrator to monitor and control multiple devices computers powered by the same UPS other UPSs and even other Liebert MultiLink instal lations throughout a network from a single location The Liebert MultiLink Network Shutdown License permits the designation of an authorized number of computers as targeted client computers Liebert MultiLink installed on those targeted clients responds to On Battery and Low Battery notifications from Liebert MultiLink on the host computer The Liebert MultiLink Network Administration License allows the configuration and management of many Liebert MultiLink installations over a network All installations must have the same version of Liebert MultiLink to use this license Each Liebert MultiLink host can be configured with a password that users must enter before connecting to the system remotely Liebert MultiLink uses the SNMP protocol and IP addresses to communicate with targeted client computers running Liebert MultiLink using the network instead of requiring separate expensive hardware and cables that might run alongside network lines Liebert MultiLink permits using a Web browser to view monitoring data for a UPS equipped with a Liebert IntelliSlot Web 485 Card With Adapter or Liebert IntelliSlot OC 485 Card Typical sequence Liebert MultiLink s responses to a power loss depend on the version of the software its configuration by the user installation of any upgrade licenses and the type of c
66. e 8 4 9 Configure Menu Modem Liebert MultiLink Advanced Only Check the Enable Page Action box This is required for the action to operate The Initial Delay displays the time lapse in minutes and seconds between an event s occurrence and when the paging function is activated The Repeat Count box shows how many times Liebert MultiLink will send the page at intervals specified in minutes and seconds in the Repeat Interval box The Message box allows you to specify the content of both types of messages alphanumeric and numeric The type of pager is set up for each pager address as alphanumeric or numeric paging see 8 4 7 Configure Menu Paging Services Liebert MultiLink Advanced Only To specify the content of messages in the Message box a Alphanumeric default messages have been set up for all events The message displayed in the Alphanumeric box will be sent to all recipients set up for alphanumeric pagers Note that some paging services limit the length of messages that can be sent These messages state the type of event the time it occurred the device where it occurred and a description of the event To view an alphanumeric message as it will appear on users pag ers click on the Preview button To alter an alphanumeric message click on the Edit button and enter the desired text But tons at the top of the Message window insert linked text that prompts Liebert MultiLink to describe the event Text also ma
67. e Command action for example to save files and close certain applications available in Liebert MultiLink Advanced only and some will begin an orderly shutdown of the operating system This section describes typical sequences for the following events On Battery utility power has failed and the UPS is supplying power to the computer Low Battery power drain has reduced the reserves of the UPS to a low level Some notification and shutdown features may be altered as described in 8 4 11 Configure Menu Options For a complete list of events see Appendix D List of Events Liebert MultiLink Response to UPS Events Typical Sequence 74 UPS Operating On Battery When Liebert MultiLink detects a UPS Operating On Battery event the following occurs 1 A UPS Alert is displayed 2 If the Command action available in Liebert MultiLink Advanced only is enabled A timer starts that may lead to executing a command that the user or System Administrator has written to perform site specific operations for applications that have command line options If this timer expires the duration specified during configuration the script is executed To cancel the Command action manually open the MultiLink Viewer select the Event Con figuration tab and remove the check mark from the Enable Command Action box Click on MultiLink then on Save 3 If the Shutdown action is enabled A shutdown timer begins when UPS
68. e tmp Serial Port Selection The preconfigured serial ports are dev tty0p0 and dev tty1p0 You may select one of these or enter another as appropriate Post Installation Notes The Liebert MultiLink installation program places the script LiebertM in the sbin init d directory It also creates K300LiebertM and S900LiebertM links in the sbin rc1 d and sbin rc2 d directories Operating System Details 89 A 4 3 Notes on Running Liebert MultiLink If running the Common Desktop Environment CDE all users meant to receive pop up messages must allow access to their desktop This can be accomplished by adding the following command to a common logon script e g etc profile see the CDE documentation or xhost man page for more information about the desktop security mechanism usr bin X11 xhost hostname Note The characters surrounding hostname are the grave accent that is usually found on the same keyboard key as the tilde Starting Liebert MultiLink Applications During installation shell scripts are created in the product installation directory tree e g opt MultiLink These scripts may be used to execute these Liebert MultiLink applications bin Viewer Viewer Uninstall Uninstall Liebert MultiLink For convenience you may want to add the bin subdirectory to your PATH Verify Liebert MultiLink is Running When operating properly Liebert MultiLink is running constantly in the background To verify
69. e with a Contact Closure con nection To expand or collapse a folder click on the symbol to the left of the folder icon The lower right corner of the Viewer displays the icon representing the most serious condition existing in the tree Except when conditions are normal for all monitored devices the top of the tree also displays the icon denoting the most serious condition When the navigation tree is expanded Liebert MultiLink displays the icon at each level see 6 5 Status Icons for a legend to interpret the icons Overview tab Collapse or expand the tree Icon showing most serious condition in tree Overall condition of power supply Viewing UPS Status 24 To view graphs and parametric data click on an item in the left side of the window the associated data appears on the right It may take a few moments for Liebert MultiLink to collect the data These views do not apply to Contact Closure connections This example shows information for the Battery group the item selected in the tree at left Each portion of the MultiLink Network tree displays similar data To close the Viewer click on MultiLink then on Exit 7 1 1 Viewing Status With a Web Browser To use your Web browser to view the status of a UPS equipped with a Web enabled SNMP card as shown below see 8 3 1 Start Browser Graphs Parametric data Select item in tree View data for selected item States MultiLink menu to exit
70. elected Event Description Advice Severity Ordering Parts 105 APPENDIX E ORDERING PARTS The tables below list part numbers for items available from Emerson Network Power To obtain any item visit the Liebert MultiLink Web site at http multilink liebert com or contact your local Emerson representative value added reseller or distributor Table 15 Cables to Connect UPS and Computer Part Number Description M3LS9P9S Liebert MultiLink Serial Interface Cable ML9P9S Liebert MultiLink Standard Contact Closure cable for UPSs equipped with DB9 ports M3LS9S9S Liebert MultiLink Serial Interface Cable for Liebert NX UPS ML25P9S Liebert MultiLink Standard Contact Closure cable for UPSs equipped with DB25 ports Table 16 Liebert MultiLink Software on CD ROM Part Number Description MLBKA Liebert MultiLink Version 1 5 and Liebert MultiLink Fundamental Single User MLADV Liebert MultiLink Advanced Single User Table 17 Liebert MultiLink Network Shutdown Licenses Part Number Description MLLKB Liebert MultiLink License Kit 5 Computers MLLKC Liebert MultiLink License Kit 10 Computers MLLKD Liebert MultiLink License Kit 20 Computers MLLKG Liebert MultiLink License Kit 100 Computers MLLKU Liebert MultiLink License Kit Unrestricted Table 18 Liebert MultiLink Network Administration License Part Number Description MLLNA Liebert MultiLink Network Administration License Ensuring The H
71. er you must also enable Web access for each UPS to be monitored See 8 3 4 Properties Web Tab for details Click on Configure then on Specify Web Browser to view the Web Browser options Configuring Liebert MultiLink for Your System 50 8 4 11 Configure Menu Options The Options window allows you to control some notification and shutdown actions You may enable or disable pop up messages and allow users to interrupt or abort a shutdown You may also specify whether to power down the computer after a graceful shutdown of the operation system feature not available for all operating systems To change any options Click on Configure then on Options Notification Options By default Liebert MultiLink pop up messages are enabled with no check mark in the Dis able all MultiLink pop up windows box To change this place a check mark in the box The Countdown To Shutdown options are available only when Liebert MultiLink pop up windows are enabled the default Place or remove check marks to set the following options Display countdown window When this box is checked the default it permits display of the MultiLink Countdown to Shutdown window to alert users of an impending shutdown of the operating system Enable Pause button When this box is checked the default it activates the Pause Shut down button on the MultiLink Countdown to Shutdown window The Pause Shutdown butt
72. ert MultiLink will send a message at intervals specified in the Repeat Interval box For example to start sending a notification 15 seconds after the Event occurs and then every 30 seconds for a total of 5 times Initial Delay 15 sec Repeat Count 5 Repeat Interval 30 sec Default messages have been set up for all events These messages state the type of event the time it occurred the device involved and a description of the event To view a message as it will appear on users screens click on the Preview button Enable box Notify Action Notification options depend on operating system Configuring Liebert MultiLink for Your System 57 To alter a message click on the Edit button and enter the desired text in the Message window as shown below Buttons at the top of the Message window insert linked text that prompts Liebert MultiLink to describe the event Text also may be typed into the Message window To restore the default mes sage at any time click on Default Checking the Include Advice box inserts text into the message that will advise computer users to begin taking certain actions For example Save your work and log out now as system shut down will begin shortly The UPS is running out of battery capacity and minimal battery backup runtime remains The Local Notification option may send messages by pop up or to the operating system console These options vary by operating syste
73. ervice or a reestablishment of communication after an interruption Informational UPS Communication Loss An unexpected loss of communications with the UPS via the serial port Please verify that Liebert MultiLink is correctly configured and that the physical connection between the computer or server and UPS is properly installed If you need further assistance please call Emerson Technical Support Critical UPS Output Operating On Bypass The load has transferred to bypass and is unprotected The UPS is on bypass and will be unable to power your load in the event of a power failure When a UPS experiences an internal failure the load is switched to bypass as a protective measure The UPS may have been manually switched to bypass by a user If a non user initiated bypass condition occurred you should investigate the condition of the UPS Impaired Battery Fully Charged The UPS has reported that the battery is fully charged The UPS battery is fully charged You now have the maximum amount of battery runtime available for any future power outages Informational Battery Capacity XX or less User defined event The battery capacity is equal to or fallen below the defined level This event is enabled only when operating on battery The battery capacity has fallen below a user defined level Depending on where this level is you will want to take appropriate action such as saving your work and logging of
74. est of the battery on a period basis The battery test can also be manually initiated by the Liebert MultiLink software Informational Table 14 Events from Event Configuration tab with UPS selected Event Description Advice Severity List of Events 102 Battery Test Failed The UPS has failed a test of the connected battery The UPS finished a test of the battery and found a problem with the battery It is possible that the UPS battery is failing in which it should be replaced as soon as possible If the battery was recently discharged you may wish to allow it to recharge for 12 hours and try the test again to verify the results Critical UPS Diagnostic Test Failed The UPS has failed an internal diagnostic test The UPS diagnostic test has found a problem Further inspection of the UPS by a qualified individual should be conducted as soon as possible Critical Battery Test Passed The UPS has performed a test of the connected battery and reported the result as passed The UPS finished a test of the battery and has not found any problems No additional steps are required at this time The battery test should be run on a periodic basis to ensure the battery is in good condition Informational UPS Diagnostic Test Passed The UPS has performed an internal test and reported the result as passed The UPS finished a test of its electronics and has not found any problems No additional steps are requ
75. ete the box displays the status Passed or Failed To enable automatic testing of the UPS battery use the Enable Automatic Battery Test box see 8 3 5 Properties UPS Settings Tab 9 2 2 Output Control Controlling UPS Output To turn off power from the UPS to the critical load click on the Turn UPS Output Off button Before turning off the UPS output Liebert MultiLink will ask for confirmation that you wish to do so To cycle the UPS output i e turn UPS output power off then return output power following a brief delay click on the Turn UPS Output Off On button in the UPS Control window To automatically restart the UPS after utility power is restored use the Auto Restart box see 8 3 5 Properties UPS Settings Tab 9 2 3 UPS Audible Alarm Silencing Alarm When the UPS sounds an alarm as a result of an event or a condition the alarm can be temporar ily silenced by clicking on the Silence button This button permits the UPS to sound an alarm the next time an event or a condition occurs To disable the alarm for all conditions and events use the Enable UPS Audible Alarm box see 8 3 5 Properties UPS Settings Tab WARNING TURNING THE UPS OUTPUT OFF IS NOT RECOMMENDED ALL LOADS PLUGGED INTO THE UPS WILL LOSE POWER WITHIN TWO 2 MINUTES THIS MAY REQUIRE A MANUAL SHUTDOWN OF YOUR COMPUTER NETWORK Right click to display pop up menu to view the UPS Control options then
76. ets as described in 8 3 6 Properties Clients Tab Installing the Software 17 5 2 6 Restrict or Allow Access to Configuration Settings A password can be used to protect Liebert MultiLink s configuration settings from unauthorized users By default on most operating systems Liebert MultiLink prevents remote monitoring and con figuration For variations on this step refer to Appendix A Operating System Details To permit remote access remove the check mark from the Prevent box shown below Enter up to 32 alphanumeric characters in the Password box Type the same password in the Confirm Password box 5 3 Reviewing Settings and Installing the Software Review the Install Summary If the setup configuration is acceptable click Install To alter any settings click the Back button and make the desired changes Then click Install A dialog box displays the progress of the installation process which may take a few minutes 5 4 Checking Permissions for Multiple Users if Needed If there are multiple users of the system on which Liebert MultiLink is being installed the System Administrator should check the permissions on the installed files and modify the permissions as desired The default permissions may not be appropriate The MultiLink Viewer requires full read write access to the Liebert MultiLink directories and certain files within It requires administrator root privileges to perform function
77. f The Battery Capacity level notification is user configurable and can be modified in the Event Configuration tab in Liebert MultiLink Impaired List of Events 101 Battery Time Remaining XXX Minutes or less While On Battery User defined event The battery time remaining has fallen at or below the defined level This event is enabled only when operating on battery The battery runtime remaining has fallen below a user defined level Depending on where this level is set you will want to take appropriate action such as saving your work and logging off The Battery Time Remaining notification is user configurable and can be modified in the Event Configuration tab in Liebert MultiLink Impaired UPS Over temperature Condition The temperature of the UPS internal components is operating above the normal temperature range If this condition persists the UPS will shut off without further warning Save your work and log out now Check to be sure that ventilation openings to the UPS are not blocked and that the temperature outside the UPS does not exceed the maximum value listed in the manual for your unit Some UPS models have air filters which may be clogged Also be sure that the UPS is not overloaded Critical UPS Output In Boost Mode The UPS has reported it is in boost mode Boost mode is the correction of output voltage during low input utility conditions To conserve battery power your U
78. g or after installation 10 Table 3 Features Available by Connection Type 19 Table 4 Viewer Tabs Summary 20 Table 5 Viewer Menu Options Summary 21 Table 6 Status icons 21 Table 7 Viewer Tabs Checking the UPS Status and Event Log 22 Table 8 Viewer Menu and Tab Options Configuring the Software 26 Table 9 Sample data log file 38 Table 10 Actions Available for Configuration 54 Table 11 Serial Communication 97 Table 12 Contact Closure Communication
79. ging service from the Type drop down menu either Telocator Alphanumeric Protocol TAP for alphanumeric pagers or Numeric Touch Tone Connection for numeric pagers An alphanumeric pager displays messages con taining text and numerals a numeric pager displays only numerals Click OK This opens the Edit Service Provider window which varies by type of service Numeric Touch Tone Connection For a numeric pager Enter the service provider s name in the Name box The Connection Type box displays the choice of Type made in the preceding step Enter the service provider s phone number immediately followed by any touch tone sequence such as a comma for a pause to be delivered in the Provider Phone Number if needed box Use this format for the phone number 1 800 555 1212 note commas for pauses Do not use parentheses around the area code Enter any commands required to initiate or complete the page in the appropriate boxes Com mands after Provider Phone Number if needed Commands after Pager Id if needed and Commands after Numeric Message if needed Check with the pager service provider to determine whether any commands are required Click OK to save the changes or click Cancel to close the window without saving then click on Add and choose the type of service Click on Configure then on Paging Services Setup for numeric pagers Configuring Liebert MultiLink for Your S
80. ground portion of the software and is not normally visible Informational UPS Monitor Software Stopped The communication service daemon was stopped by a user the operating system or by the Liebert MultiLink software The software that constantly monitors the UPS and protects your computer has been stopped This is the background portion of the software and is not normally visible Impaired List of Events 100 D 2 EVENTS FOR UPS The table below shows UPS related events that might appear in the Viewer s Event Configuration tab depending on the communication method used and the UPS model selected in the Viewer see 8 5 Configuring Event Configuration tab Contact Closure supports only the first three events in the table below USB communication supports a subset of events in the table below depending on the UPS model The Advice portion is displayed when you click on the Advice button on a Liebert MultiLink pop up notification Liebert MultiLink has three Severity levels Informational Impaired and Critical Table 14 Events from Event Configuration tab with UPS selected Event Description Advice Severity Events supported by all device types UPS Operating On Battery The UPS is discharging the battery to supply power to the load The UPS has detected a power outage or momentary disturbance and is now providing battery power to your computer If you anticipate an extended power prob
81. he Liebert MultiLink distribution file has execute permission chmod x lt file gt then execute it Alternate to tmp during installation If you do not have enough disk space in the tmp partition to meet the requirement specified in A 5 1 Platform Specific Requirements you may specify an alternate location when starting the installation For example to use home tmp start the install with the following command ML_36_003_AIX bin home tmp Serial Port Selection The preconfigured serial ports are dev tty0 and dev tty1 You may select one of these or enter another as appropriate Post Installation Notes The Liebert MultiLink installation program places the script LiebertM in the usr sbin directory and modifies the etc rc tcpip file to execute this script Operating System Details 91 A 5 3 Notes on Running Liebert MultiLink If running the Common Desktop Environment CDE all users meant to receive pop up messages must allow access to their desktop This can be accomplished by adding the following command to a common logon script e g etc profile see the CDE documentation or xhost man page for more information about the desktop security mechanism usr bin X11 xhost hostname Note The characters surrounding hostname are the grave accent that is usually found on the same keyboard key as the tilde Starting Liebert MultiLink Applications During installation shell scripts are created in the prod
82. he Software in excess of the licensed coverage purchased 6 write or develop any deriv ative software or any other software program based upon the Software 7 modify or alter the Software or 8 fail to comply with other license terms You may elect to terminate this license at any time by destroying the Software together with all copies and any portions thereof in any form LIMITED WARRANTY Liebert represents that it has the right and authority to grant the license herein Liebert warrants solely to you for a period of thirty 30 days from the date of Liebert ship ment that the distribution media if supplied on which the Software is furnished under normal use will be free from defects and material and workmanship and the Software will substantially conform to Liebert published documentation EXCEPT FOR THE ABOVE EXPRESS WARRANTIES THIS Liebert Software Program License Agreement 78 SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANT ABILITY OR FITNESS FOR INTENDED PURPOSE LIEBERT DOES NOT WARRANT THAT THE SOFTWARE FUNCTIONS WILL MEET YOUR REQUIREMENTS OR THAT THE SOFTWARE WILL OPERATE UNINTERRUPTED OR ERROR FREE LIMITATION OF REMEDIES DAMAGES A Liebert s entire liability and your exclusive remedy arising from use or inability to use the Soft ware is 1 The replacement of any distribution media not meeting Liebert s warranty or
83. he maximum load setting The UPS load level has returned below the user defined level Informational Redundant Control Failed The UPS redundant control has failed and the unit is operating on main control The UPS has been designed to detect potential problems The redundant control module of the UPS has failed The UPS is fully functional however system redundancy has been compromised We recommend replacing the module to restore redundancy of the controls Impaired Table 14 Events from Event Configuration tab with UPS selected Event Description Advice Severity List of Events 104 UPS Power Not Redundant The UPS in not operating in a redundant power module configuration based on the user selectable redundancy setting Redundant mode is when your UPS has one or more power modules installed than is necessary to operate the current load The UPS is currently no longer in redundant mode While the UPS is fully rated to protect the current load you no longer have redundant level protection This condition could have occurred because load has been added beyond intended levels or because a power module was removed from the system To operate in a redundant mode review load requirements and either replace power modules or add additional power modules Impaired UPS Returned To Power Redundant The UPS is now operating in a redundant power module configuration based on the user selectable redundancy setting
84. hould be replaced Critical Internal UPS Communication Loss Communication between UPS internal components has failed The internal components within the UPS are not communicating properly There is something wrong inside the UPS that needs to be investigated Critical Internal UPS Communication Restored Communication between UPS internal components has been restored and is operating properly The internal components within the UPS are communicating normally now No further action is required at this time If you need further assistance please call Emerson Technical Support Informational Main Control Failed The UPS main control has failed and the unit is operating on redundant control The UPS has been designed to detect potential problems The main control module of the UPS has failed The UPS is fully functional however system redundancy has been compromised We recommend replacing the module to restore redundancy of the controls Impaired Maximum Load Exceeded The UPS maximum load setting has been exceeded This alarm is to annunciate when the UPS load has exceeded a user defined level This level can be set for many reasons one of which is to ensure that additional unauthorized load is not added to the UPS which can decrease available battery runtime This alarm may not necessarily indicate an overload condition Impaired Maximum Load Returned To Normal The UPS load has receded below t
85. hrough 3 Any individual computer with a single Liebert UPS Any single network with multiple computers and one or more Liebert UPS units Interconnected networks with computers powered by one or more Liebert UPS units 2 2 Connections Liebert MultiLink works with any of these connections to a Liebert UPS 1 Serial port on your computer using contact closure or serial communications 2 USB port on your computer or a USB to serial adapter if the Liebert UPS has a USB port 3 SNMP card on a network or interconnected networks A single computer connected by any of those methods can be networked to other computers and with license upgrades configured to monitor UPSs connected to those computers Liebert MultiLink can monitor UPS units over a network that includes any combination of LANs WANs and any other type of network Liebert MultiLink can notify targeted client computers of On Battery and Low Battery events for coordinated shutdown of the operating system 2 3 Platforms Liebert MultiLink functions on multiple platforms Visit the Liebert MultiLink Web site at http multilink liebert com for a list of currently supported platforms 2 4 Multiple Languages Users may choose a language for the text displayed in all dialog boxes associated with the Liebert MultiLink service and Viewer including Liebert MultiLink s notifications Supported languages include English U S French Canada
86. iLink On these computers Liebert MultiLink is not communicating directly with a UPS but with a Liebert MultiLink installation on another computer This host computer must be configured to communicate with the UPS as Contact Closure USB Serial UPS or SNMP as described in the following sections 3 1 2 Contact Closure Contact Closure communications provide basic functions only supporting these UPS related events UPS Operating On Battery Low Battery UPS Returned From Battery Normal For these events these actions are available sending pop up notifications performing orderly shut downs and keeping a log of all events With Liebert MultiLink Advanced all actions are available including e mail and pager messages and running command line options 3 1 3 USB Serial or SNMP Connection Serial USB and SNMP connections offer access to the full range of Liebert MultiLink s features 3 1 4 Connection Methods Available by Liebert UPS Model The following table shows the communications methods available with selected Liebert UPS models Table 1 Communications Method by UPS Model UPS Model Local Network Contact Closure USB Serial UPS MultiLink Basic Notification Source SNMP Liebert PowerSure PSP No Liebert PowerSure PSA No Liebert PowerSure PSI No Liebert GXT2U No Liebert Nfinity No L
87. iebert MultiLink for Your System 44 Add a pager address Click on Configure then on Address Book In the Address Book window click on Add In the New Address window choose Page Target from the drop down list and click OK This opens the Edit Address window as shown below Enter the person s name and pager ID in the appropriate boxes Select the type of pager alphanumeric or numeric from the Pager Type drop down list Choose from the Service Provider drop down list or click on the New Provider button to enter a new service provider Click OK to save the changes or click Cancel to close the window without saving and choose Page Target Click on Configure then on Address Book then click on Add Configuring Liebert MultiLink for Your System 45 8 4 7 Configure Menu Paging Services Liebert MultiLink Advanced Only Liebert MultiLink s Paging Services store pager service provider information for easy access when setting up notification of UPS related events A number of paging services are pre configured If a ser vice provider is entered you may select it from the list saving the work of re entering the data for multiple Liebert MultiLink functions To add a service provider use the following steps Click on Configure then on Paging Services In the Paging Service Providers window click on Add In the New Service Provider window choose the type of pa
88. iebert Npower No No Liebert NX No No Liebert Series 300 No No Liebert Series 610 No No Available when UPS is equipped with SNMP card such as Intellislot SNMP Web card What is Required to Use Liebert MultiLink 5 3 2 Requirements for Installing Liebert MultiLink Before beginning installation review these requirements and follow steps 1 through 3 below The prospective user must have The Liebert MultiLink software available on CD or downloadable at http multilink liebert com Visit the Web site or contact your local Emerson representative value added reseller or distribu tor for information This manual downloadable from the Liebert MultiLink Web site http multilink liebert com A Liebert UPS linked to a computer For requirements specific to various operating systems see the Liebert MultiLink Web site http multilink liebert com or Appendix A Operating System Details A communications link between the UPS and the computer depending on the type of connection With an SNMP card in the UPS an available IP port either 161 and 162 or Liebert reserved ports 3027 and 3029 depending on your operating system and configuration see Appendix C Technical Information amp Frequently Asked Questions TCP IP connectivity throughout the network if the UPS is equipped with an SNMP card or if Liebert Mul
89. igh Availability Of Mission Critical Data And Applications Emerson Network Power the global leader in enabling business critical continuity ensures network resiliency and adaptability through a family of technologies including Liebert power and cooling technologies that protect and support business critical systems Liebert solutions employ an adaptive architecture that responds to changes in criticality density and capacity Enterprises benefit from greater IT system availability operational flexibility and reduced capital equipment and operating costs While every precaution has been taken to ensure the accuracy and completeness of this literature Liebert Corporation assumes no responsibility and disclaims all liability for damages resulting from use of this information or for any errors or omissions 2008 Liebert Corporation All rights reserved throughout the world Specifications subject to change without notice Liebert is a registered trademark of Liebert Corporation All names referred to are trademarks or registered trademarks of their respective owners Technical Support Service Web Site www liebert com Monitoring 800 222 5877 Liebert monitoring emerson com Outside the US 614 841 6755 Single Phase UPS 800 222 5877 upstech emersonnetworkpower com Outside the US 614 841 6755 Three Phase UPS 800 543 2378 powertech emersonnetworkpower com Environmental Systems 800 543 2778 Outside the United States 614 888 02
90. ighlight Liebert MultiLink in the Add or Remove Programs window then click the Change Remove button This opens the following window Click the Uninstall button A message asks you to confirm that you want to uninstall the software Click Yes to begin remov ing the software A message box appears when the process is completed The uninstall process stops the Liebert MultiLink service and removes all Liebert MultiLink files from the hard drive Operating System Details 83 A 2 SUN SOLARIS A 2 1 Platform Specific Requirements In addition to the general requirements listed in 3 0 What is Required to Use Liebert MultiLink prospective Liebert MultiLink users must also have these minimal requirements SunSoft Solaris version 7 8 9 or 10 on an UltraSPARC processor Appropriate patches applied to operating system For patches required to run Java 1 4 2 see http sunsolve sun com pub cgi show pl target patchpage 100 MB of free disk space during installation the tmp partition must have 150 MB free 512 MB of RAM Common Desktop Environment or Sun OpenWindows X Window System A mouse or other pointing device TCP IP network protocol A 2 2 Installation Notes Pre Installation Checklist Comply with the following requirements then return to 5 1 Before Installing Liebert MultiLink 1 During installation you must be logged in as root 2 If using a serial port connection to
91. igure Menu Specify Web Browser Change notification and shutdown options 8 4 11 Configure Menu Options Select a language for the MultiLink Service and Viewer 8 4 12 Configure Menu Set Language Change password or permission for remote configuration 8 4 13 Configure Menu Local Password Install an upgrade license 8 4 14 Configure Menu Upgrade License Set up responses to UPS related events Event Configuration tab 8 5 Configuring Event Configuration tab Simulate a UPS related event to test configuration Right click on event for Test Event Event Configuration tab 8 6 Testing Responses to Events Temporarily disable a UPS related event Right click on event for Disable Event Configuration tab 8 7 Disabling and Re Enabling an Event Temporarily disable an event Action Right click on Action for Disable Event Configuration tab 8 8 Disabling and Re Enabling an Action Configuring Liebert MultiLink for Your System 27 8 1 Using MultiLink Menu Items 8 1 1 MultiLink Menu Save Event Configuration Changes to Event Actions must be saved before they will take effect To do this Click on MultiLink at the top of the window then on Save Event Configuration as shown at right If you try to exit the Viewer before saving Event Actions changes Liebert MultiLink will prompt you to do so 8 1 2 MultiLink Menu Service The Service menu item allows the System Administrator to verify that the
92. ilable results in a message similar to the text below the Event window in the Viewer This message appears on mouse over if an event is not available in your version of Liebert MultiLink This message appears if you attempt to disable an event that is not available in your version of Liebert MultiLink SCREEN SHOWS LIEBERT MULTILINK FUNDAMENTAL Running Liebert MultiLink 70 9 0 RUNNING LIEBERT MULTILINK After installation the Liebert MultiLink service daemon begins running in the background protecting your system from data loss It continues running constantly unless stopped through the Service option on the Viewer s MultiLink menu The same option allows you to resume running Liebert MultiLink service without having to restart the computer The installation modifies the computer so that Liebert MultiLink automatically begins running each time the computer is started up and remains running in the background unless stopped through the Viewer s MultiLink menu To ensure that both Liebert MultiLink and the UPS are performing optimally Liebert MultiLink per mits the System Administrator to test the UPS battery turn the UPS output on or off and temporar ily silence a UPS alarm 9 1 Starting or Stopping Liebert MultiLink Service Under normal circumstances you will not need to start or stop Liebert MultiLink service Stopping Liebert MultiLink means that the software is unable to protect your computer network and data du
93. ing you monitor and control an entire network from a single location The MultiLink Network Shutdown License license key permits the System Administrator to configure Liebert MultiLink to notify targeted client computers of UPS related events All tar geted client computers must be running Liebert MultiLink This license is available for various numbers of computers see Table 17 for part numbers The MultiLink Network Administration License license net allows the System Administra tor to monitor other Liebert MultiLink installations from a single location and add more than one device to the local device list see Table 18 for this license part number To obtain either license visit the Liebert MultiLink Web site at http multilink liebert com or contact your local Emerson representative value added reseller or distributor To install the appropriate license use the Upgrade License menu item described below The licenses may be installed in any order Note that each computer identified as a targeted client must have Liebert MultiLink installed MultiLink Network Shutdown License To set up a Liebert MultiLink upgrade license that allows you to send notifications to targeted client computers which must be running Liebert MultiLink Click on Configure then on Upgrade License In the License File box enter the name of the appropriate file license key with its full path or click on the Browse button to locate the fi
94. ired at this time Informational Replace Battery The UPS has determined that the battery needs to be replaced The UPS has been designed to detect potential problems The UPS has detected a bad battery and the battery should be replaced as soon as possible Critical Input Frequency Is Out Of Range The input frequency is out of the nominal range of the UPS Your UPS will correct this problem however if this condition is persistent it may be indicative of a utility problem Informational UPS Output Returned From Bypass The output load has returned to the UPS from bypass and is now protected The UPS is no longer on bypass and has returned to normal mode of operation Informational UPS Output Returned From Boost Mode The UPS output has returned from boost mode Boost mode is the correction of output voltage during low input utility conditions The utility voltage is within a normal range and the UPS is no longer operating on the boost circuit Informational UPS Output In Buck Mode The UPS has reported it is in buck mode Buck mode is the correction of output voltage during high input utility conditions To conserve battery power your UPS corrects an over voltage condition by using a buck circuit If this over voltage condition is persistent and the UPS continually operates in buck mode it may be indicative of a utility problem Informational UPS Output Returned From Buck Mode The UPS outp
95. is will be different from the version of your Linux distribution GNU C Runtime Library glibc version 2 2 4 or greater To check the version of glibc that you have use ls l lib libc so 6 If this is not found you do not have glibc on your system If the file to which this is linked begins with libc 2 2 4 libc 2 3 etc then you have an acceptable version of glibc Consult the documentation for your Linux distribution for more information on upgrading to the required version of glibc Additional packages as may be required by the Sun JRE v1 4 2 For more information see http java sun com j2se 1 4 2 jre install linux html A Linux distribution that manages services daemons using the System V method This uses an init d directory and several rc d directories located either in etc rc d or just etc e g etc rc d init d 100 MB of free disk space during installation the tmp partition must have 150 MB free 512 MB of RAM X Window System with either the KDE or Gnome desktop environment A mouse or other pointing device TCP IP network protocol Most recent popular Linux distributions meet these requirements Liebert MultiLink has been tested on Red Hat Enterprise Linux 4 SuSE Linux 9 and 10 Liebert MultiLink has been tested with both KDE and Gnome desktop environments A 3 2 Installation Notes Pre Installation Checklist Comply with the following requirements then return to 5 1 Before Ins
96. k on the appropriate Source Type shown below right choosing from the following options Choose To do this SNMP source Specify that this computer uses a network to monitor a UPS equipped with an SNMP card Choose this option if the host computer uses standard SNMP ports 161 and 162 if other ports are used choose Custom instead MultiLink source Designate a client computer as a MultiLink Basic Notification Source The client computer uses a network to receive notifications from Liebert MultiLink on a host computer configured to monitor the UPS that is powering the network Choose this option if the host computer uses standard ports 3027 and 3029 if other ports are used choose Custom instead Custom Specify this computer as an SNMP source or a MultiLink source but with customized options To choose options that are not standard such as choosing different ports Click on the Setup button after choosing Custom This opens the Device Setup window shown at right For details on these setup options see 8 3 3 Properties Setup Tab Notes For network connections the host computer and client computers must use the same ports either 161 and 162 or Emerson reserved ports 3027 and 3029 For details on how to change the ports after installation see 8 3 3 Properties Setup Tab After designating a client computer as a MultiLink Basic Notification Source it must be added to the host computer s list of targ
97. le which is available from Emerson Click on the Install button to begin A message box appears after successful installation After installing the license configure the targeted MultiLink Clients as described in 8 3 6 Prop erties Clients Tab Targeted clients must have Liebert MultiLink version 1 x or 3 x installed If the targeted client is running version 3 x of the software the Device Type for the event source must be MultiLink Basic Notification Source Also in the Hostname or IP address box of the targeted MultiLink Client computer the hostname of the computer on which the MultiLink Network Shutdown License is installed must be specified See 3 1 Connecting host computer UPS and targeted clients and 8 3 3 Properties Setup Tab MultiLink Network Administration License To set up a Liebert MultiLink upgrade license Click on Configure then on Upgrade License In the License File box enter the name of the appropriate file license net with its full path or click on the Browse button to locate the file which is available from Emerson Click on the Install button A message box appears after successful installation After installing the license you may add any Liebert MultiLink installation on the network to the Viewer device lists for monitoring and configuration see 8 4 3 Configure Menu Edit My Device List and 8 4 4 Configure Menu Edit Network Device List Click on Configure then on
98. lect the event in the list and click on the Show Actions button The button is grayed out if no actions occurred Click on the Close button to return to the Viewer To close the Viewer click on MultiLink then on Exit Select item in tree MultiLink menu to exit Event Log tab Refresh button updates view of log file Name of device detailed in log file Click to sort by time of occurrence Configuring Liebert MultiLink for Your System 26 8 0 CONFIGURING LIEBERT MULTILINK FOR YOUR SYSTEM The Viewer offers powerful options for configuring how Liebert MultiLink responds to UPS related events and notifies computer users of events and pending actions such as an operating system shut down This section details the following functions available through the Viewer to customize Liebert MultiLink s features for your system Each section of this chapter begins with opening the MultiLink Viewer For help on opening the Viewer see the information for your platform in Appendix A Operating System Details Table 8 Viewer Menu and Tab Options Configuring the Software Function Access Method For information see Save changes to event actions MultiLink menu 8 1 1 MultiLink Menu Save Event Configuration Start or stop Liebert MultiLink service 8 1 2 MultiLink Menu Service Exit the Viewer 8 1 3 MultiLink Menu Exit Rename a UPS Right click on UPS for Properties Overview tab 8 2 Renaming a UPS
99. lem you should save your work and log out now Impaired Low Battery The UPS has reached a Low Battery level Time available to remain on battery is very short Save your work and log out now as system shutdown will begin shortly The UPS is running out of battery capacity and minimal battery backup runtime remains Critical UPS Output Returned From Battery The UPS has returned from an abnormal utility input condition The UPS is receiving good utility power and is in the normal mode of operation You may continue working Informational Weak Battery Condition certain UPS models only The UPS has reported that the battery is in a weak condition with utility present This is a contact closure event only The UPS is reporting a weak battery condition which indicates there currently is little capacity left in the battery or there is possibly a bad battery If this condition persists the UPS battery may need to be replaced If you need further assistance please call Emerson Technical Support Impaired Events not supported by contact closure UPS Communication Established The Liebert MultiLink software has established communications via the serial port This could be from the starting of the service or a reestablishment of communication after an interruption The Liebert MultiLink software has established communication with the UPS and is now monitoring status This could be from the starting of the s
100. ll be the Novell server The program will be installed into SYS System ML this cannot be changed on the server you select Upgrading from Liebert MultiLink 1 5 build 037 or an earlier build If you are upgrading your software from Liebert MultiLink 1 5 build 037 or an earlier build to Liebert MultiLink 3 6 or later you must first upgrade the JVM on the server from version 1 1 to version 1 4 Stop the Liebert MultiLink 1 5 service which is running on the server by issuing the LIEBERTM STOP command at the server console Verify the service has stopped by issuing the LIEBERTM STATUS command at the server console Open the SYS SYSTEM AUTOEXEC NCF file in a text editor Perform a search ignoring case for the Liebert MultiLink service startup command SYS SYSTEM ML LIEBERTM NCF Delete any instances of this startup command that appear in the file Install the 1 4 JVM on the NetWare server Follow the instructions provided with the JVM instal lation package Reboot the server after the JVM installation is complete Verify JAVA is loaded on the server by issuing the command MODULES JAVA at the server console You may also want to verify the version of the JAVA NLM that is loaded to ensure the JVM upgrade was successful Execute the new Liebert MultiLink installation program and follow the instructions as you would during a normal installation or upgrade After an upgrade install or an uninstall of Liebert Mul
101. llation in your network device list and the controls to add alter or remove a Liebert MultiLink installation Configuring Liebert MultiLink for Your System 42 Add a Liebert MultiLink installation A MultiLink Network Administration License is required for this procedure In addition a Liebert MultiLink installation must permit remote access before it can be monitored or configured by a remote computer see 8 4 13 Configure Menu Local Password In the Edit Network Device List window choose Add if you wish to include a Liebert MultiLink installation In the Hostname or IP address box enter the host computer s name or IP address In the Password box enter the Liebert MultiLink password for the computer that is being added to the Network Device List This permits the System Administrator to access the network Liebert MultiLink installation Checking the Save password box prevents a user from having to enter the password on each use Alter Liebert MultiLink installation identity or password In the Edit Network Device List window select the Network Device Host from the list then click on Edit if you wish to alter information about that Liebert MultiLink installation If the computer hostname or IP address has changed enter the new name or address in the Host name or IP address box If the Liebert MultiLink password has changed enter the new password in the Password boxes Checking the Save pa
102. m For information see Appendix A Operating System Details The Broadcast Notification box allows you to specify message recipients as All Users or Specific Users This feature is not available on all operating systems see Appendix A Operating System Details To choose specific users to receive the message click on Specific Users then on Select to open the Broadcast Notification window In the Broadcast Notification window click on the Add button to enter the Hostname or IP address of recipients Once entered a recipient s Hostname or IP address can be changed by using the Edit button or removed by using the Delete button on the Broadcast Notification window The Canceling Event will abort all actions initiated by Liebert MultiLink in response to the event being configured See Table 14 for a list of Events with default canceling events At any time click on the Reset to Defaults button to revert to the factory defaults for this fea ture To save settings click on the MultiLink menu at the top of the window then click on Save Event Configuration enter recipient s Hostname or IP address Click on Add Configuring Liebert MultiLink for Your System 58 8 5 3 Event Actions E Mail Liebert MultiLink Advanced Only The E mail feature automatically sends e mail messages about UPS related events To configure the E mail action Check the Enable E mail Action box This is required fo
103. mand Liebert MultiLink Advanced Only Run commands 8 5 6 Event Actions Command Liebert MultiLink Advanced Only Log Make records of UPS related events and actions 8 5 7 Event Actions Log Silence Alarm Liebert MultiLink Advanced Only Turn off a UPS warning alarm such as for maintenance or repair 8 5 8 Event Actions Silence Alarm Liebert MultiLink Advanced Only Silence Alarm Action available with serial connection only UPS selected serial connection My Event Actions selected SCREENS SHOW LIEBERT MULTILINK ADVANCED Configuring Liebert MultiLink for Your System 55 Configuring the Timing of Actions Configuring the timing of Actions may be the most important aspect of setting up Liebert MultiLink This feature allows you to specify how quickly Liebert MultiLink performs such actions as sending notifications launching scripts and shutting down the operating system Appropriate times will vary according to the type of UPS in service the Event and Action being con figured and the number of computers being powered by the UPS Setting Up Event Actions Click on the Event Configuration tab Click on the device name in the left side of the window To enable an action for any event click in the box to the right of the Event and under the Action This highlights the Event row and outlines the selected Action It also reveals the configuration settings for the Action Next click in
104. mmu nicating events traps This must be the same trap port used by the host computer Request Send Port usually port 3027 Private InterNIC assigned request port for communicating status gets This must be the same request port used by the host computer To finish setting up client computers add each client to the host computer s list of targets as described in 8 3 6 Properties Clients Tab All connection types In the Description box enter a short identifier for the UPS being monitored by Liebert MultiLink This optional field is helpful if the user has more than one UPS For example the description PSA Finance Server might be used for the Liebert PSA UPS powering the finance department s server When finished click on the OK button to accept the changes To close the window without saving changes click on Cancel Configuring Liebert MultiLink for Your System 33 8 3 4 Properties Web Tab The Web tab allows you to set up a UPS for Web access so that you can view its status and perform other functions using your Web browser This feature is available for UPS devices with SNMP cards Click on the Overview tab In the left side of the window right click on the UPS and choose Properties from the pop up menu Click on the Web tab Place a check mark in the Enable Web access box to allow users to use the Web browser for this UPS Enter the IP address of the UPS in the
105. n Liebert MultiLink Fundamental 69 9 0 RUNNING LIEBERT MULTILINK 70 9 1 Starting or Stopping Liebert MultiLink Service 70 9 2 Using the UPS Control Options Serial Connection and SNMP 71 9 2 1 Diagnostics Testing the Battery 71 9 2 2 Output Control Controlling UPS Output 71 9 2 3 UPS Audible Alarm Silencing Alarm 71 9 3 Using the UPS Control Contact Closure 72 iii 10 0 LIEBERT MULTILINK RESPONSE TO UPS EVENTS TYPICAL SEQUENCE 73 11 0 UNINSTALLING LIEBERT MULTILINK FROM YOUR SYSTEM 76 12 0 LIEBERT SOFTWARE PROGRAM LICENSE AGREEMENT 77 APPENDIX A OPERATING SYSTEM DETAILS 79 A 1 Windows XP Vista 2000 Server 2003 Server 2008
106. n be monitored by up to 20 MultiLink Agent computers or it can notify up to 20 MultiLink Client computers for automated shutdown These computers must be running Liebert MultiLink With the proper Liebert MultiLink Network Shutdown License installed MultiLink Agent computers can forward On Battery and Low Battery traps received from the SNMP card to MultiLink Clients being powered by the UPS Figure 3 UPS with SNMP card on network MultiLink Client MultiLink Client MultiLink Client Ethernet UPS with SNMP card MultiLink Agent Host computer SNMPv1 The UPS is connected to computers over an Ethernet network via an SNMP card Ethernet UPS with SNMP card MultiLink Client or Agent MultiLink Client or Agent MultiLink Client or Agent Computer designated as MultiLink Agent depends on configuration This configuration requires a MultiLink Network Shutdown License Any computer configured as a targeted shutdown client must be running Liebert MultiLink Installing the Software 9 5 0 INSTALLING THE SOFTWARE Follow these instructions to install Liebert MultiLink Be sure to read any notes on upgrading or rein stalling and multiple installations as applicable Some steps vary according to the operating system For information see Appendix A Operating System Details before beginning 5 1 Before Installing Liebert MultiLink 5 1 1 Upgrading or Reinstalling Liebert MultiLink If you wish to pre
107. n to revert to the factory defaults for this fea ture To save settings click on the MultiLink menu at the top of the window then click on Save Event Configuration NOTE Because the Canceling Event does not halt the UPS Output Off portion of the Shutdown action Emerson strongly advises against enabling the UPS Output Off action if the Operating System Shutdown action is not enabled Enable box Shutdown Action UPS Output Off not available on all UPS models Configuring Liebert MultiLink for Your System 63 8 5 6 Event Actions Command Liebert MultiLink Advanced Only The Command feature allows the System Administrator to control applications that have command line options for example to save files or close an application To configure the Command action Check the Enable Command Action box This is required for the action to operate Use the arrows in the Initial Delay boxes to specify the time lapse between an event s occurrence and when the command is executed In the Properties line specify a command by either typing it in the Command box or by clicking on the Browse button and locating the appropriate file In the Arguments box enter any arguments required for the command to function properly Once entered arguments will remain in the Arguments box until deleted If inappropriate argu ments are displayed be sure to delete them The Canceling Event will abort all actions initiate
108. n use the UPS Output Off feature to set up Liebert MultiLink to shut down the UPS after shutting down the host computer s operating system This feature is available only on Serial UPS and Contact Closure connections and is not available on certain UPS models A special cable is required to support this feature on Contact Closure connections To set up the UPS Output Off feature click on the Enable box With Serial UPS use the related Delay boxes to specify an additional delay above and beyond the Operating System Shutdown delay prior to turning off the UPS output With Serial UPS enabling Auto reboot UPS output causes the UPS to restore power to the load after a brief delay after the output power has been turned off as a result of selecting the Enable check box These features induce a controlled cycling of power to the critical load eliminating the need to reset the UPS manually This option is not available with Contact Closure Note Input power to the UPS must be present before UPS output power can be restored If the output has been turned off during a utility outage the UPS output power will not be turned on until the input utility is restored The Canceling Event will abort all actions initiated by Liebert MultiLink in response to the event being configured except UPS Output Off see NOTE above See Table 14 for a list of Events with default canceling events At any time click on the Reset to Defaults butto
109. nection Network to an SNMP UPS or Liebert MultiLink on another computer 5 2 5 Define Network Connection Installing the Software 14 5 2 3 Define Serial Port Connection If the connection method you selected is Serial port on computer computer name below left and in 5 2 2 Specify the Method of Monitoring the UPS Specify the serial port of the computer to which the UPS is connected by choosing from the drop down list of ports shown below right If the port you wish to use is not in the drop down list type the designation into the box For further information see serial port information for your operating system in Appendix A Operating System Details If the UPS and computer are not yet linked by a cable or if the UPS uses Contact Closure connec tion a message window prompts you for the type of connection to be used Refer to 3 1 Connecting host computer UPS and targeted clients before making a selec tion The two types of connections are Contact closure communications for UPS models see Table 1 Serial communications for UPS models see Table 1 Each type requires a custom cable These cables can be made or purchased To make a cable see Appendix B Making Your Own Liebert MultiLink UPS Cable To buy a cable see Appendix E Ordering Parts Proceed to 5 2 6 Restrict or Allow Access to Configuration Settings NOTE Make sure that the specified port is a serial port on the computer
110. nitoring emerson com What Is Liebert MultiLink 2 1 0 WHAT IS LIEBERT MULTILINK Emerson developed Liebert MultiLink to protect computers from costly damage such as loss of data resulting from power failures from single computers to large networks Liebert MultiLink con stantly monitors one or more Liebert Uninterruptible Power Supply UPS units warns computer users of impending power loss and initiates graceful operating system shutdowns when needed Liebert MultiLink comes in two versions Liebert MultiLink Fundamental shipped with your UPS Liebert MultiLink Advanced upgrade The advanced version permits configurable responses to UPS status changes including support for e mail and pager notification executing commands prior to shutdown and silencing alarms For infor mation on upgrading to Liebert MultiLink Advanced see 3 3 Advanced Features 1 1 How Does Liebert MultiLink Work Liebert MultiLink on a host computer communicates with a Liebert UPS using network or direct cable connections to detect loss of utility power and the status of the UPS battery For network com munications Liebert MultiLink employs the SNMP protocol and IP addresses For direct cable con nections Liebert MultiLink uses contact closure USB or serial communications depending on the UPS model Users have the option of expanding Liebert MultiLink s network capabilities through license upgrades A license upgrade allows the System A
111. on Edit The targeted client s Hostname or IP address must be correctly entered in the Client Host name or IP Address box Each client must have Liebert MultiLink 4 x 3 x or 1 x installed and must be configured to listen for traps on the port that is configured in the Event Trap Port box Both the host and client computers must use the same pair of ports for traps and requests for example both must use ports 162 and 161 or both must use ports 3029 and 3027 Check to make sure the entry in the SNMP Community String box matches that in your other systems The default is LiebertEM case sensitive To remove a client from the list click on the client then on Delete Liebert MultiLink will not ask for confirmation before deleting the selected client Click on Cancel to close the window without saving the changes Add a MultiLink target client Edit an existing MultiLink target client Configuring Liebert MultiLink for Your System 37 Send a test message to clients Sending test messages can help determine whether targeted clients are properly set up to receive notifications of UPS related events To do so Click on the Overview tab right click on the UPS device name click on Properties then on the Clients tab Select one or more clients from the MultiLink Network Shutdown Clients list and click on the Test button This causes Liebert MultiLink to send a test message to each targeted client com puter selected
112. on permits the user to interrupt the countdown freezing the timer with whatever une lapsed time remains The shutdown can be resumed at the point the countdown was paused or it can be canceled Enable Cancel button When this box is checked the default it activates the Cancel Shutdown button on the MultiLink Countdown to Shutdown window The Cancel Shut down button permits the user to halt the countdown and prevent Liebert MultiLink from shutting down the operating system Shutdown Options By default Liebert MultiLink is configured to power down the computer after an operating sys tem shutdown To change this setting remove the check mark from the Power down com puter after shutdown box This option is enabled only on platforms that support a choice of whether to power down the computer after an operating system shutdown Click on Configure then on Options to view the Options window Configuring Liebert MultiLink for Your System 51 8 4 12 Configure Menu Set Language You may specify the language displayed in the Liebert MultiLink interface The Liebert MultiLink service and the Viewer must be restarted after a new language is chosen To change the language Click on Configure then on Set Language Select an option from the Language Selection drop down list then click OK The next time the Liebert MultiLink service and Viewer are restarted all text in the MultiLink Viewer and in Lie
113. onnection between the host computer and the UPS Following is a simplified version of how Liebert MultiLink Advanced might respond to a utility power failure Utility power fails and the UPS begins powering the computer network The UPS senses the power loss triggering Liebert MultiLink to activate timers and issue notifications that utility power has been interrupted If the timers expire before utility power is returned Liebert MultiLink can prompt an operating system shutdown preventing the loss of valuable data as well as damage to computers from a precipitous loss of power Depending on configuration by the user Liebert MultiLink will respond automatically to this UPS event by sending pop up notifications e mails and pager messages running command line options performing an orderly shutdown and keeping a log of all events When utility power is restored the UPS prompts Liebert MultiLink to cancel the timers and notify targeted computers of the return to normal status Who Can Benefit From Liebert MultiLink 3 2 0 WHO CAN BENEFIT FROM LIEBERT MULTILINK Any computer user from the person with a single computer to the business with a multiple network system can protect valuable data using a Liebert UPS and Liebert MultiLink to perform an orderly shutdown of the operating system in the event of utility power failure 2 1 Configurations The application can monitor virtually any configuration see examples in Figures 1 t
114. onnector on one end to connect to the computer and a Type B connector on the other to connect to the UPS An available USB port or an adapter from the computer s serial port to the Type A connector end of the USB cable on the computer protected by the UPS Serial Communications Same as Contact Closure A special serial cable available from Liebert or built with instructions in Appendix B Making Your Own Liebert MultiLink UPS Cable of this manual An available serial port on the computer protected by the UPS see Appendix C Technical Information amp Frequently Asked Questions SNMP Ethernet Internet or Intranet utilizing SNMP protocol and IP addresses What is Required to Use Liebert MultiLink 6 3 3 Advanced Features Liebert MultiLink comes in two versions Fundamental shipped with your UPS and Advanced upgrade Liebert MultiLink Fundamental allows you to monitor equipment and configure automated shutdown Liebert MultiLink Advanced expands your control and monitoring capabilities by adding E mail and Paging notification of events Command Execution prior to shutdown and Data Logging for trending To obtain this upgrade on CD ROM part number MLADV contact your local Emer son representative or distributor Advanced features are covered in this manual and identified as such To determine your version of Liebert MultiLink Start the Viewer Click on Help in the menu at
115. ons then click on UPS Control Configuring Liebert MultiLink for Your System 31 8 3 3 Properties Setup Tab The Setup tab allows you to change the device type rename the UPS change the type of connec tion serial USB or SNMP designate the event source and enter a description of the UPS Click on the Overview tab In the left side of the window right click on the UPS and choose Properties from the pop up menu The tabs in the Properties window depend on the type of connection and software version Contact Closure Setup Web Clients USB Device MultiLink Basic Notification Source Setup Web Clients Data Logging Serial UPS SNMPv1 Device Setup Web UPS Settings Clients Data Logging Click on the Setup tab The Device Type box displays the type of connection between the computer and the UPS Contact Closure for example MultiLink Agent computer in Figures 1 and 2 USB Device MultiLink Agent computer in Figures 1 and 2 Serial UPS MultiLink Agent computer in Figures 1 and 2 SNMPv1 Device MultiLink Agent computer in Figure 3 MultiLink Basic Notification Source MultiLink Client computer in Figure 3 See 3 1 Connecting host computer UPS and targeted clients The software detects the type of connection by sensing the type of UPS and cable connected to the computer The Device Name box displays a name for the UPS This name can be changed by entering a new name in the box The Enable Ac
116. onse to various UPS related events The Configure menu allows you to add and delete UPSs for monitoring set up the modem edit your password and install an upgrade license 8 4 1 Device List Subfolders The MultiLink Network consists of two subfolders My Device List and Network Device List These subfolders are especially useful in organizing the UPSs and Liebert MultiLink installations to be monitored The My Device List subfolder contains the UPS that is powering the host computer and other UPSs being hosted by this computer The Network Device List subfolder allows you to add other Liebert MultiLink installations anywhere on your network enabling the System Administrator to keep tabs on multiple Liebert MultiLink installations and their hosted UPSs from a single location 8 4 2 Liebert MultiLink Event Source The UPS designated as a computer s event source is central to Liebert MultiLink s monitoring func tion Events affecting the UPS chosen as the event source prompt Liebert MultiLink to issue alerts shutdown notifications and launch scripts For details on designating a UPS as your event source use the Enable Actions check box as described in 8 3 3 Properties Setup Tab The UPS added to the My Device List subfolder during Liebert MultiLink s installation serves as that computer s event source The System Administrator can add other UPSs to this subfolder for organizational purposes but only one UPS may be designa
117. ontact Closure USB Serial UPS MultiLink Basic Notification Source or SNMP determines the features available in Liebert MultiLink as shown in Table 3 Whether a function is available depends on the type of UPS and the connection between the UPS and the local host see 3 1 Connecting host computer UPS and targeted clients Table 3 Features Available by Connection Type Category Feature Local Network Contact Closure USB Serial UPS MultiLink Basic Notification Source SNMP Overview Data Overview tab with UPS selected Graphs No No Parameters No No No Info No No States Data Categories Overview tab with UPS selected and expanded Battery Group No No Output Group No No Bypass Group No No No Input Group No No Hardware Info Group No No No Other Group No No Alarm Group No No UPS Control Overview tab right click on UPS for pop up menu Diagnostics Test Battery No No No Output Control Turn UPS Output Off On No No UPS Audible Alarm Silence No No No UPS Events Event Configuration tab with UPS selected UPS Operating On Battery Low Battery UPS Output Returned From Battery Othe
118. ontinue powering the load Review equipment which may have been recently plugged into the UPS and remove any non critical items You may also need a larger capacity UPS to handle your current requirements Critical Bypass Power Out Of Tolerance The bypass input power is out of the usable range in terms of frequency or voltage The utility voltage or frequency is not adequate to support your load on the bypass circuit Do not switch to bypass until utility power returns to normal Impaired Output Overload Removed The load has returned to within the output limits of the UPS The size of the load being powered by the UPS is now within the acceptable range of the UPS If you have taken steps to correct an overload condition you have been successful If you are frequently receiving this notification along with an Output Overload warning you should confirm the UPS is only powering intended equipment and that an unauthorized device has not been connected to the UPS Informational Bypass Power Returned To Normal The bypass input voltage has returned to a usable range in terms of frequency or voltage The utility voltage and frequency are now adequate to support your load on the bypass circuit It is safe to switch to bypass power if required Informational Battery Test Initiated The UPS has initiated a test of the battery system The UPS is beginning a test of the battery Some UPS models automatically start a t
119. owever that you warrant and represent that you will not use this software in violation of applicable laws and regulations or where such use detrimentally affects Liebert s rights in the Software or sub jects Liebert to liability You assume responsibility for the selection of the Software to achieve your intended results and for the installation use and the results obtained from the Software Software key s are available under the terms of this Agreement upon payment of any applicable license fee s to incorporate special features such as a sending shutdown signals over a network to other comput ers and b remote network administration A separate license fee is required for each computer where such software key s are utilized By use of the Software you agree that Liebert may at its option perform an audit of your usage of the Software to determine the number of computers and Products that are using the Software and applicable software key s TERMINATION OF LICENSE Your license is automatically terminated if you 1 use the Software with anything other than Products 2 attempt to copy or reconstruct any part of the object code source code or algorithms 3 provide disclose sell rent lease license sublicense transfer or assign the Software to any third party 4 attempt to decompile disassemble or reverse engineer the Software in whole or in part or otherwise attempt to derive the source code of the Soft ware 5 use t
120. ox In the SMTP Server box enter the name of the service provider s mail server for example mail domain com The Return Address box must have an e mail address for messages to be sent for example the e mail address where the message originated If identifying information is included in the Return Address the e mail address must be enclosed in angle brackets for example smith domain com OR Joe Smith lt smith domain com gt Click OK to save the changes or click Cancel to close the window without saving then click on Add and enter provider information Click on Configure then on Email Services Configuring Liebert MultiLink for Your System 48 8 4 9 Configure Menu Modem Liebert MultiLink Advanced Only Using the Modem menu item the System Administrator can set up Liebert MultiLink with the modem commands needed to send pager messages To enable Liebert MultiLink to use the modem Click on Configure then on Modem In the Modem Configuration window that opens place a check mark in the Modem Con nected and Enabled box this is required to use the modem Select the proper Modem Serial Port from the drop down list Enter the required information a If your telephone system requires dialing a particular digit such as 9 to get an outside line choose from the drop down list in the External Line box or enter the number followed by a comma b If the line used
121. r ing a power failure If you wish to verify that Liebert MultiLink is running Click on MultiLink then on Service The Service Control window states whether Liebert MultiLink is running To stop Liebert MultiLink service or to restart Liebert MultiLink later perform the step above then Click on Stop to shut down the Liebert MultiLink service or click on Start to restart Liebert MultiLink Only one of these buttons is active at any time the other button is grayed out Click on Close to close the window Again stopping Liebert MultiLink prevents the software from protecting your computer network and data during a power failure Click on MultiLink then click on Service then click on Stop or Start then on Close Running Liebert MultiLink 71 9 2 Using the UPS Control Options Serial Connection and SNMP Liebert MultiLink permits the System Administrator to perform the following UPS control functions Test the UPS battery Turn the UPS output off Briefly turn the UPS output off and then restore power to the output Temporarily silence a UPS alarm To use these options in the UPS Control dialog box Click on the Overview tab Right click on the UPS device name to open a pop up menu then click on UPS Control 9 2 1 Diagnostics Testing the Battery Click on the Test Battery button to determine the condition of the UPS battery When the test is compl
122. r Events None Partial see Table 14 All see Table 14 None All see Table 14 Event Actions Event Configuration tab with UPS selected Notify E mail Advanced Page Advanced Shutdown Command Advanced Log Silence Alarm Advanced No No No Monitoring Device Events Event Configuration tab with My Event Actions or monitoring device selected System Shutdown Commencing UPS Monitor Software Started UPS Monitor Software Stopped Some but not all Liebert UPS units support Turn UPS Output Off with Contact Closure connection Available only in Liebert MultiLink Advanced For purchase information see Appendix E Ordering Parts Overview MultiLink Viewer 20 6 2 Viewer Tabs The Viewer window has two parts The left side displays the MultiLink Network as a navigation tree and the right side shows information about any selected item in the tree The Viewer s three tabs Overview Event Configuration and Event Log provide different views of the tree at left The information at right varies according to the item in the tree that is selected The Overview tab has two functions to view the UPS status and to configure the UPS The Event Configura
123. r the action to operate The Initial Delay displays the time lapse between an event s occurrence and when the e mail is sent The Repeat Count box shows how many times Liebert MultiLink will send a particular e mail at intervals specified in the Repeat Interval box Check to make sure a subject is specified in the E mail Subject box By default the subject is MultiLink Notification This can be changed by entering a new subject Default messages have been set up for all events These e mails state the type of event the time it occurred the device where it occurred and a description of the event To view the text as it will appear in a recipient s e mail message click on the Preview button To alter a message click on the Edit button and enter the desired text Buttons at the top of the Message window insert linked text that prompts Liebert MultiLink to describe the event Text also may be typed into the Message window To restore the default message at any time click on Default Checking the Include Advice box inserts text into the message that will advise computer users to begin taking certain actions For example Save your work and log out now as system shut down will begin shortly The UPS is running out of battery capacity and minimal battery backup runtime remains Enable box E mail Action Edit E mail Parameters button E mail Recipients box Configuring Liebert MultiLink for Your System
124. re 4 3 1 3 USB Serial or SNMP Connection 4 3 1 4 Connection Methods Available by Liebert UPS Model 4 3 2 Requirements for Installing Liebert MultiLink 5 3 3 Advanced Features 6 4 0 LIEBERT MULTILINK CONFIGURATIONS 7 4 1 Cable Connection 7 4 2 SNMP Connection 8 5 0 INSTALLING THE SOFTWARE 9 5 1 Before Installing Liebert MultiLink 9 5 1 1 Upgrading or Reinstalling Liebert MultiLink 9 5 1 2 Multiple Installations
125. rtM and S90LiebertM links in the etc rc1 d and etc rc2 d directories Operating System Details 84 A 2 3 Notes on Running Liebert MultiLink If running the Common Desktop Environment CDE all users meant to receive pop up messages must allow access to their desktop This can be accomplished by adding the following command to a common logon script e g etc profile see the CDE documentation or xhost man page for more infor mation about the desktop security mechanism usr openwin bin xhost hostname Note The characters surrounding hostname are the grave accent that is usually found on the same keyboard key as the tilde Starting Liebert MultiLink Applications During installation shell scripts are created in the product installation directory tree e g opt MultiLink These scripts may be used to execute these Liebert MultiLink applications bin Viewer Viewer Uninstall Uninstall Liebert MultiLink For convenience you may want to add the bin subdirectory to your PATH Verify Liebert MultiLink is Running When operating properly Liebert MultiLink is running constantly in the background To verify that it is doing so use etc init d LiebertM status to get a list of the active Liebert MultiLink processes Identifying a Computer s IP Address Run the following command hostname You will next see output similar to this frodo The result of this command will show your machine name In this ex
126. ry diagnostic test cannot be performed if the UPS is currently on battery power or if there is some other unknown system problem Verify the state of the UPS and try the test again Informational UPS Diagnostic Test Cannot Be Performed The UPS diagnostic test cannot be performed either because it is inhibited or there is a system problem The diagnostic self test cannot be performed This may be due to some unknown system problem Verify the state of the UPS and try the test again Informational Output Voltage Returned From Low To Normal Range The output voltage has returned from low to the nominal operating range of the UPS The output voltage has returned to the nominal operating range of the UPS and is supplying voltage that will properly support the load Informational UPS Output is off The UPS output is off the load is not supplied with power The UPS output has been turned off There is no power to the load To receive this message this computer must be receiving power from a source other than the UPS otherwise this event will never occur Critical UPS Output is on The UPS output has been turned on the load is now supplied with power The UPS output has been turned on There is power to the load To receive this message this computer must have been signalled to turn its output on otherwise this event will never occur Informational Table 14 Events from Event Configuration tab with UPS s
127. s Required to Use Liebert MultiLink prospective Liebert MultiLink users must also have these minimal requirements AIX 5 1 or later for RISC System 6000 Appropriate fixes applied to operating system For specific fixes that need to be installed to run Java 1 4 1 applications on AIX see the Java 1 4 1 for AIX download area at http www 106 ibm com developerworks java jdk index html Common Desktop Environment X Window System TCP IP network protocol 100 MB of free disk space on the partition where Liebert MultiLink will be installed during installation the tmp directory must have 150 MB free A mouse or other pointing device 512 MB of RAM A 5 2 Installation Notes Pre Installation Checklist Comply with the following requirements then return to 5 1 Before Installing Liebert MultiLink 1 During installation you must be logged in as root 2 If using a serial port connection to the UPS use the SMIT utility to disable getty at system startup from monitoring the port where you are connecting the UPS 3 If you are using an SNMP card check for SNMP daemons Execute the command ps ef grep i snmp If the process snmpd or similar is running it must be disabled before you can install Liebert MultiLink If you are not using an SNMP hardware card with your UPS Liebert MultiLink can use its default port settings of 3029 3027 and there is no need to disable the SNMP daemons 4 Make sure t
128. s that start or restart the Liebert MultiLink service 5 5 Starting the MultiLink Viewer After installation Liebert MultiLink asks whether you want to open the MultiLink Viewer The Viewer shows the status of the UPS and allows you to modify configuration settings For details on configuring Liebert MultiLink see 8 0 Configuring Liebert MultiLink for Your System To open the Viewer now click Yes in the dialog box Remove check mark to permit remote access Overview MultiLink Viewer 18 6 0 OVERVIEW MULTILINK VIEWER This section summarizes the features available with various connections the functions accessible through the MultiLink Viewer tabs and menus along with Liebert MultiLink notifications and infor mational icons displayed in the Viewer and in pop up notifications The MultiLink Viewer has these main functions Navigation to a device of interest Display of summary status for all devices Display of parametric data from a selected device Configuration of UPS related events to send notifications and shutdown messages and to launch scripts Testing of event configuration through simulation of an event Display of event logs from a selected device Step by step instructions on using these functions are in 7 0 Viewing UPS Status and 8 0 Con figuring Liebert MultiLink for Your System Overview MultiLink Viewer 19 6 1 Liebert MultiLink Features The type of connection C
129. s to all computers MultiLink Clients on a network These computers must be running Liebert MultiLink With a Liebert MultiLink Network Shutdown License installed on the MultiLink Agent computer the software can send notifications to the MultiLink Client computers when needed Figure 2 UPS connected by cable to one computer on network MultiLink Agent UPS Connection to computer s serial port for Contact Closure or Serial UPS or USB port USB Device This is the simplest configuration of a Liebert MultiLink installation a computer running Liebert MultiLink is connected to a UPS by a direct cable connection to the computer s serial port or USB port This configuration requires no upgrade licenses Ethernet UPS MultiLink Agent MultiLink Client MultiLink Client MultiLink Client MultiLink Client Connection to computer s serial port for Contact Closure or Serial UPS or USB port USB Device The MultiLink Agent computer is monitoring the UPS through a serial or USB port connection Liebert MultiLink can send notifications to any computer on this network This configuration requires a MultiLink Network Shutdown License Any computer configured as a targeted client must be running Liebert MultiLink Liebert MultiLink Configurations 8 4 2 SNMP Connection Figure 3 shows examples of two Liebert MultiLink configuration options for a UPS with an SNMP connection The SNMP card installed in the UPS ca
130. serve your Liebert MultiLink configuration when upgrading or reinstalling Liebert MultiLink simply install without removing your present Liebert MultiLink installation Your config uration files will be incorporated into the new directory This step varies for some operating systems refer to Appendix A Operating System Details 5 1 2 Multiple Installations For identical installation on multiple computers the System Administrator may install Liebert Mul tiLink on one computer configure that computer and use those settings for subsequent installation on other computers Identical installations require that the computers use the same operating system as the original installation and the same version of Liebert MultiLink 1 Install Liebert MultiLink on one computer as described in 5 2 Beginning the Installation then follow these steps before subsequent installations a Make a copy of the Liebert MultiLink distribution in a common location that is accessible to System Administrators who intend to install Liebert MultiLink on similar computers b In that common location create a subdirectory where you will place the configuration files from the initial installation This new subdirectory can have any name but using the name site_cfg simplifies subsequent installations by allowing automatic detection of the configuration files c Copy the configuration files in the cfg subdirectory from the initial installation into the subdirectory
131. shortcut created during installation at SYS System ML Uninstall lnk This must be done at a Windows worksta tion running the Novell NetWare Client Close the MultiLink Viewer the uninstall process will fail if the Viewer is open Map a drive on the client workstation to access SYS System ML on the server Launch the Uninstall shortcut located there to access the uninstall window as shown at right Click on the Uninstall button A confirmation box asks if you are sure you want to uninstall the software Pressing the Yes button will begin removing the software A message box appears when the process is completed The uninstall process stops the Liebert MultiLink service and removes all Liebert MultiLink files from the Novell server Making Your Own Liebert MultiLink UPS Cable 96 APPENDIX B MAKING YOUR OWN LIEBERT MULTILINK UPS CABLE The UPS and monitoring computer can be connected in either of two ways serial connection or con tact closure A serial connection cable permits access to Liebert MultiLink s complete functionality but may be used only for those UPS models listed in Table 1 Any other UPS model must use contact closure Liebert MultiLink requires a custom cable The software will NOT function properly with ordinary serial cables Proper cables can be purchased from Emerson or made with readily available materials To make your own cable follow the instructions in this section With the excep
132. ssword box prevents a user from having to enter the password on each use Delete a Liebert MultiLink installation In the Edit Network Device List window select the Liebert MultiLink installation from the list then click on Delete to remove a Liebert MultiLink installation from the Network Device List subfolder Liebert MultiLink will NOT for confirmation that you wish to delete the Liebert MultiLink instal lation You can prevent the deletion by clicking Cancel at the bottom of the Edit Network Device List window 8 4 5 Reconnect to Remote Host In the Overview tab using a right click on a computer in the Network Device List opens a pop up menu that allows you to reconnect to the computer To do this Click on the Overview tab Right click on one of the computers listed in the Network Device List to open a pop up menu then click on Reconnect to Remote Host Liebert MultiLink will attempt to re establish communications with the selected computer Pop up menu Right click Configuring Liebert MultiLink for Your System 43 8 4 6 Configure Menu Address Book Liebert MultiLink Advanced Only Liebert MultiLink s Address Book stores e mail and pager addresses for easy access when setting up notification of UPS related events Once entered addresses become part of a list Entries can be selected and copied saving the work of re entering the data for multiple Liebert MultiLink functions The Address Book req
133. stallation instructions and 8 3 3 Properties Setup Tab for configuration Click on the Overview tab Right click on the UPS device name to open a pop up menu then click on Properties In the Properties window click on the Clients tab The values in the MultiLink Request Status Port box relate to communications between the host computer and targeted client computers The default port 3027 is correct for most applications Contact Emerson Network Power Techni cal Support for assistance Ensure that all MultiLink Network Shutdown Clients are configured to request status from the host computer on the port specified in the MultiLink Request Status Port box The host computer must be running Liebert MultiLink 4 x or 3 x and all clients must be running Liebert MultiLink 4 x 3 x or 1 x Check to make sure the entry in the SNMP Community String box matches that in your other systems The default is LiebertEM case sensitive Right click to display pop up menu then click on Properties Overview tab then click on the Clients tab Configuring Liebert MultiLink for Your System 36 Add a MultiLink Client The lower portion of the window MultiLink Network Shutdown Clients allows you to set up tar geted clients to receive notification of UPS related events Click on Add to enter a new MultiLink Client To make changes to an existing MultiLink Client click on the client then
134. strict of Allow Access to Configuration Settings A password can be used to protect Liebert MultiLink s configuration settings from unauthorized users By default during installation on a Novell server Liebert MultiLink allows remote monitoring and configuration This default can be changed but doing so limits the functionality of the Viewer when run from a cli ent workstation To allow remote access do NOT check the Prevent box as shown below In the event you wish to prohibit remote access Place a check mark in the Prevent box Post Installation Notes Liebert MultiLink installation adds a line containing SYS System ML LiebertM ncf to the server s AUTOEXEC NCF and adds SYS System ML bin to the server s search path NOTE If the UPS is connected to a local serial port Liebert MultiLink will detect at startup whether AIOCOMX is running If it is not running Liebert MultiLink will load one instance of AIOCOMX This is all that is required if you are using 0 0 If Liebert MultiLink detects any instance of AIOCOMX at startup it will not load any additional instances If you are using 0 1 or 1 1 for Liebert MultiLink you will need to make sure the AUTOEXEC NCF file has an appropriate number of LOAD AIOCOMX statements Operating System Details 95 A 6 3 Notes on Running Liebert MultiLink Starting Liebert MultiLink Applications Liebert MultiLink services are configured and started during installation Installation also crea
135. t An alternate method of removing a recipient is to open the Edit Address List window high light the address to be removed from the recipients listing and click on the lt arrow The Edit E mail Parameters button gives you access to an address book with e mail addresses and service providers For details see 8 4 6 Configure Menu Address Book Liebert MultiLink Advanced Only and 8 4 8 Configure Menu E Mail Services Liebert MultiLink Advanced Only The Canceling Event will abort all actions initiated by Liebert MultiLink in response to the event being configured See Table 14 for a list of Events with default canceling events At any time click on the Reset to Defaults button to revert to the factory defaults for this fea ture To save settings click on the MultiLink menu at the top of the window then click on Save Event Configuration All e mail entries in Address Book Recipients to be notified of this Event Click on arrow gt to move entries to window at right Click on arrow lt to remove an address from the E mail Recipients list for this Event Configuring Liebert MultiLink for Your System 60 8 5 4 Event Actions Page Liebert MultiLink Advanced Only The Page feature allows the System Administrator to automatically send numeric and alphanumeric telephone pager messages to personnel in response to UPS related events To configure the Page action Ensure the modem is configured Se
136. t the install with the following command ML_36_003_Linuxi bin home tmp Operating System Details 86 Serial Port Selection The preconfigured serial ports are dev ttyS0 and dev ttyS1 You may select one of these or enter another as appropriate Note Be careful to not pick the port used by the serial mouse if your system has one Post Installation Notes The Liebert MultiLink installation program places the script LiebertM in the etc rc d init d or etc init d directory It also creates K30LiebertM and S90LiebertM links in several of the etc rc d rc d or etc rc d directories A 3 3 Notes on Running Liebert MultiLink If running an X Window system window manager all users meant to receive pop up messages must allow access to their desktop This can be accomplished by adding the following command to a com mon logon script e g etc profile see the xhost documentation for more information about the desktop security mechanism usr bin X11 xhost hostname Note the characters surrounding hostname are the grave accent that is usually found on the same keyboard key as the tilde Starting Liebert MultiLink Applications During installation shell scripts are created in the product installation directory tree e g opt MultiLink These scripts may be used to execute these Liebert MultiLink applications bin Viewer Viewer Uninstall Uninstall Liebert MultiLink For convenience you may wan
137. t to add the bin subdirectory to your PATH Verify Liebert MultiLink is Running When operating properly Liebert MultiLink is running constantly in the background To verify that it is doing so use etc rc d init d LiebertM status to get a list of the active Liebert MultiLink processes You may see what appears to be a large number of processes for Liebert MultiLink Most of these are not actual processes but are due to the implementation of Java native threads on Linux Identifying a Computer s IP Address Run the following command hostname You will next see output similar to this frodo The result of this command will show your machine name In this example the machine name is frodo Then run the following command more etc hosts You will next see output similar to this 127 0 0 1 localhost 10 0 0 10 frodo 10 0 0 11 bilbo The result of this command will list one or more entries of IP address and name pairs In this example The IP address for machine name frodo is 10 0 0 10 The IP address for machine name bilbo is 10 0 0 11 Operating System Details 87 A 3 4 Uninstalling Liebert MultiLink You must log in as root Close the MultiLink Viewer the uninstall process will fail if the Viewer is open Go to the directory where the Liebert MultiLink files are located e g opt MultiLink and run Uninstall A confirmation box asks if you are sure you want to uninstall the software Pressing the
138. talling Liebert MultiLink 1 During installation you must be logged in as root 2 If using a serial port connection to the UPS you must disable getty or ttymon from monitoring that port These services may be started during initialization via entries in etc inittab or startup scripts located in etc rc d depending on your particular Linux distribution Liebert MultiLink will not function properly if it is using the same serial port as one of these processes Consult the documentation for your Linux distribution for more information on how to disable getty ttymon on the UPS serial port 3 If you are using an SNMP card check for SNMP daemons Execute the command ps ef grep i snmp If the process snmpd is running it must be disabled before you can install Liebert MultiLink Consult the documentation for your Linux distribution for more information on how to uninstall SNMP If you are not using an SNMP hardware card with your UPS Liebert MultiLink can use its default port settings of 3029 3027 and there is no need to disable the SNMP daemons 4 Make sure the Liebert MultiLink distribution file has execute permission chmod x lt file gt then execute it Alternate to tmp during installation If you do not have enough disk space in the tmp partition to meet the requirement specified in A 3 1 Platform Specific Requirements you may specify an alternate location when starting the installation For example to use home tmp star
139. ted as the computer s event source The event source designation can be switched to another UPS in the My Device List subfolder Liebert MultiLink displays the host computer s event source in bold letters UPS designated as event source Another UPS being monitored Configuring Liebert MultiLink for Your System 40 8 4 3 Configure Menu Edit My Device List Liebert MultiLink allows you to add a UPS change its configuration or remove it from the My Device List subfolder To do so Click on Configure then on Edit My Device List Add change or remove a UPS as described in the following sec tions Add a UPS In the Edit My Device List window choose Add if you wish to include another UPS as a locally known device This window contains the same options as the Setup tab in the Properties window Enter the UPS information according to the instructions in 8 3 3 Properties Setup Tab Alter UPS data In the Edit My Device List window select the UPS from the list then click on Edit if you wish to alter information about that UPS This window contains the same options as the Setup tab in the Properties window Enter the UPS information according to the instructions in 8 3 3 Properties Setup Tab Delete a UPS In the Edit My Device List window select the UPS from the list then click on Delete if you wish to remove a UPS from the My Device List subfolder Liebert MultiLink will ask you to
140. tes NCF and LNK command files in the bin subdirectory of the product installation directory e g SYS System ML bin These scripts may be used to execute the following Liebert MultiLink GUI application Viewer Viewer lnk The Viewer may be run at the client workstation by using Viewer lnk The LNK files are provided for the convenience of starting the GUI on your NetWare client worksta tion To run the applications on the NetWare client you must have access to SYS System ML Verify Liebert MultiLink is Running When operating properly Liebert MultiLink is running constantly in the background To verify that it is doing so use the command LiebertM status Identifying a Computer s IP Address Refer to Novell s INETCFG instructions Message Format The message format can be specified through the Event Configuration tab see 8 5 2 Event Actions Notify The message format for Novell is con sole Liebert MultiLink console notification appears in the format shown The Lie bert MultiLink console application may display one or two countdown timers simultaneously Stopping the Liebert MultiLink Service Stop the Liebert MultiLink service by entering LiebertM stop at the server console Restart the Liebert MultiLink service by entering LiebertM start at the server console A 6 4 Uninstalling Liebert MultiLink To remove the Liebert MultiLink software from your computer launch the Uninstall
141. tiLink the old AUTOEXEC NCF is renamed to AUTOEXEC_LiebertM ML Uninstalling does NOT delete the SYS System ML search path However this search path will disap pear when the system is rebooted Operating System Details 93 Specify Installation Directory During installation Liebert MultiLink will prompt you to select the server where the software will be installed By default Novell Directory Services is selected as the type of search to perform showing the Tree and Context of the client If this is correct for the server where Liebert MultiLink is to be installed Select the server from the Server List box Click the Next button to continue If this is incorrect for the server where Liebert MultiLink is to be installed Enter the correct Tree and Context information Click on the Refresh List button Select the server from the Server List box Click the Next button to continue Selecting Bindery Services as the type of search to perform disables the Tree and Context boxes To continue Select the server from the Server List box Click the Next button to continue Operating System Details 94 Serial Port Selection The preconfigured serial ports are 0 0 0 1 and 1 1 where 0 1 represents port 1 on AIO board 0 You may select one of these or enter another as appropriate Be careful to not pick the port used by the serial mouse if your Novell system has one Re
142. tiLink will monitor or communicate with more than one UPS or computer Before beginning installation 1 Check with your System Administrator about the need to disable certain network software see Appendix C Technical Information amp Frequently Asked Questions 2 For a serial port connection to the UPS you will need to buy or make a custom cable Liebert MultiLink will NOT function properly with an ordinary serial cable connected to the UPS You may purchase a cable by contacting your local Emerson representative value added reseller or distributor see Appendix E Ordering Parts for part numbers To make a cable see Appendix B Making Your Own Liebert MultiLink UPS Cable 3 For configurations in which the source of events is to be a UPS with an SNMP agent be sure to include the IP address of the computer s on which Liebert MultiLink is to be installed in the SNMP agent s list of trap recipients This speeds notifications about the UPS s condition to the computer Connection Type Link Between UPS and Computer Contact Closure Same as Serial Communications A special serial cable available from Liebert or built with instructions in Appendix B Making Your Own Liebert MultiLink UPS Cable of this manual An available serial port on the computer protected by the UPS see Appendix C Technical Information amp Frequently Asked Questions USB if the UPS has a USB port A USB cable with a Type A c
143. tion of Step 5 the instructions are identical for both the serial connection cable and the contact closure cable You may purchase a Liebert MultiLink UPS cable by contacting your local Emerson representative value added reseller or distributor See Table 15 for part numbers You should prepare and attach the cable before installing Liebert MultiLink so that the system will be ready to use the software B 1 MATERIALS YOU WILL NEED Two connectors one with pins the other with sockets either DB25 or DB9 RJ11 or RJ12 cable Two connectors RJ11 or RJ12 depending on the cable being used B 2 INSTRUCTIONS Follow these directions to build the cable 1 Determine the connector your UPS needs Examine your UPS Does it have a 9 socket or 25 socket connector This connector should be a socket or pin connector and look similar to one of the diagrams below You will need to obtain a corresponding pin or socket connector The diagrams in Figure 4 Serial Port Connectors will help determine the type of connec tor you have The circles denote pins and the dots denote sockets Figure 4 Serial Port Connectors 2 Determine the connector your computer needs Examine your computer Does it have a 9 pin or 25 pin connector Is the connector a pin or socket type A pin connector has protruding pins a socket connector has holes If the UPS has a socket connector the cable connector must have pins and vice versa
144. tion tab allows you to set up responses to individual events and test configura tion by simulating an event The Event Log tab displays a list of the most recent UPS events Table 4 shows where to find detailed information about each of the Viewer s tabs You may also use a Web browser to view the status of any UPS equipped with a Web enabled SNMP card For these devices the Web browser permits some configuration and testing Table 4 Viewer Tabs Summary Tab Function For a detailed description see Overview View the status of the UPS 7 1 Checking UPS Status Overview Tab Configure the MultiLink Network 8 3 Configuring the UPS Properties Overview Tab Event Configuration Configure responses to UPS related events 8 5 Configuring Event Configuration tab Test responses to UPS related events 8 6 Testing Responses to Events Event Log View the log of UPS related events 7 2 Checking UPS Status Event Log Tab Tabs Information for selected item MultiLink Network tree Overview MultiLink Viewer 21 6 3 Viewer Menus The Viewer also has functions available from three menus MultiLink Configure and Help Each menu has a drop down list of options that apply to all device components and events Table 5 summarizes the options available in the Viewer menus and shows where to learn more about each 6 4 Notifications When Liebert MultiLink is running various types of notifications may appear
145. tions UPDATE POLICY Liebert may create from time to time updated versions of the Software Liebert reserves the right to make changes to or improvements in any aspect of the Software at any time without prior notice to you and without an obligation to supply such changed and or improved Soft ware to you COMPLETE AGREEMENT GOVERNING LAW VENUE This Software license agreement com prises the final and complete agreement between the parties No person is authorized to change or modify this Agreement except an executive officer of Liebert Corporation and then only in writing The laws of the United States and the State of Ohio shall apply to this Agreement and its interpreta tion without reference to choice or conflict of laws principles Liebert and you hereby irrevocably sub mit to the personal and subject matter jurisdiction of any State of Ohio or federal court sitting in Columbus Ohio in any action or proceeding arising from or relating to this MultiLink Software License Agreement MultiLink Software License revision January 10 2003 Operating System Details 79 APPENDIX A OPERATING SYSTEM DETAILS For details on your operating system see Operating System Refer to Microsoft Windows XP Vista 2000 Server 2003 Server 2008 A 1 Windows XP Vista 2000 Server 2003 Server 2008 Sun Solaris A 2 Sun Solaris Linux A 3 Linux Hewlett Packard HP UX A 4 Hewlett Packard HP UX IBM AIX
146. tions check box allows you to designate which UPS in the My Device List sub folder is to act as the source of events for the host computer There can be only one event source for each Liebert MultiLink installation For details see 8 4 2 Liebert MultiLink Event Source Serial UPS Connection SNMP Connection Right click to display pop up menu then click on Properties Overview tab Use the check box to designate this device as your event source USB Connection then click on the Setup tab Configuring Liebert MultiLink for Your System 32 The Type specific properties options relate to communications between the UPS and the host computer These properties vary by connection type values are automatically detected by Liebert MultiLink The defaults are correct for most installations but some may be altered if necessary Contact Closure and Serial UPS For Contact Closure and Serial UPS for example MultiLink Agent computer in Figures 1 and 2 the Type specific properties box has only one option The Serial Port box displays the port selected during installation If it is no longer valid select a different port by clicking on your choice You may also enter the name of the port manually For further information on serial ports see Appendix A Operating System Details USB Device The Type specific properties box does not provide choices for USB connections SNMP connections For SNM
147. uct installation directory tree e g opt MultiLink These scripts may be used to execute these Liebert MultiLink applications bin Viewer Viewer Uninstall Uninstall Liebert MultiLink For convenience you may want to add the bin subdirectory to your PATH Verify Liebert MultiLink is Running When operating properly Liebert MultiLink is running constantly in the background To verify that it is doing so use usr sbin LiebertM status to get a list of the active Liebert MultiLink processes Identifying a Computer s IP Address Run the following command hostname You will next see output similar to this frodo The result of this command will show your machine name In this example the machine name is frodo Then run the following command more etc hosts You will next see output similar to this 127 0 0 1 localhost 10 0 0 10 frodo 10 0 0 11 bilbo The result of this command will list one or more entries of IP address and name pairs In this exam ple The IP address for machine name frodo is 10 0 0 10 The IP address for machine name bilbo is 10 0 0 11 A 5 4 Uninstalling Liebert MultiLink You must log in as root Close the MultiLink Viewer the uninstall process will fail if the Viewer is open Go to the directory where the Liebert MultiLink files are located e g opt MultiLink and run Uninstall A confirmation box asks if you are sure you want to uninstall the software
148. uired for correct execution of Java programs go to http www hp com go JAVA A 4 2 Installation Notes Pre Installation Checklist Comply with the following requirements then return to 5 1 Before Installing Liebert MultiLink 1 During installation you must be logged in as root 2 If using a serial port connection to the UPS use the SAM utility to disable getty or uugetty at system startup from monitoring the port where you are connecting the UPS Optionally you can delete or comment the following line or similar from the etc inittab file ttp1 234 respawn usr sbin getty h tty0p1 9600 3 If you are using an SNMP card check for SNMP daemons Execute the command ps ef grep i snmp If the processes snmpd or snmpdm are running they must be disabled before you can install Liebert MultiLink If you are not using an SNMP hardware card with your UPS Liebert MultiLink can use its default port settings of 3029 3027 and there is no need to disable the SNMP daemons 4 Make sure the Liebert MultiLink distribution file has execute permission chmod x lt file gt then execute it Alternate to tmp during installation If you do not have enough disk space in the tmp partition to meet the requirement specified in A 4 1 Platform Specific Requirements you may specify an alternate location when starting the installation For example to use home tmp start the install with the following command ML_36_003_HP UX bin hom
149. uirements 85 A 3 2 Installation Notes 85 A 3 3 Notes on Running Liebert MultiLink 86 A 3 4 Uninstalling Liebert MultiLink 87 A 4 Hewlett Packard HP UX 88 A 4 1 Platform Specific Requirements 88 A 4 2 Installation Notes 88 A 4 3 Notes on Running Liebert MultiLink 89 A 4 4 Uninstalling Liebert MultiLink 89 A 5 IBM AIX 90 A 5 1 Platform Specific Requirements
150. uires a separate entry for each e mail and pager address When making mul tiple entries for the same person you must add text to the name to differentiate the entries For example you might use the following designations in the name Smith Adam e mail Smith Adam numeric pager Smith Adam alphanumeric pager Further to simplify finding a name use a consistent entry method because names are sorted alpha betically by the first name entered For example entering Adam Smith will place the name near the top of the Address Book whereas entering Smith Adam places the name near the bottom of the Address Book Add an E mail address Click on Configure then on Address Book In the Address Book window click on Add In the New Address window choose Email Address from the drop down list and click OK This opens the Edit Address window as shown below Enter the person s name in the Name box If the Address Book already contains an entry for this person you will be prompted to alter the entry For ease in setting up e mails you could use the following designation or a variant Smith Adam e mail Enter the e mail address in the Address box Choose from the Service Provider drop down list or click on the New Provider button to enter a new service provider Click OK Click on Configure then on Address Book then click on Add and choose Email Address Configuring L
151. uld appear within five seconds of the triggering event Slower display of notification messages might be caused by DNS configuration problems If this is suspected follow the steps in Send a test message to clients in 8 3 6 Properties Clients Tab to send a test message If slow display of messages is a persistent problem Emerson suggests using IP addresses instead of hostnames However if TCP IP addresses are dynamically assigned on your network you may have to use hostnames List of Events 99 APPENDIX D LIST OF EVENTS D 1 EVENTS FOR LOCAL HOST The table below shows all Events that appear in the Viewer s Event Configuration tab when My Event Actions is selected see 8 5 Configuring Event Configuration tab Table 13 Events from Event Configuration tab with My Event Actions selected Event Description Advice Severity System Shutdown Commencing The operating system has been instructed to begin an orderly shutdown The operating system has been instructed to shutdown by the Liebert MultiLink event manager Typically this occurs when the UPS is on battery and an unattended orderly shutdown of the operating system needs to take place in order to avoid data corruption during a complete loss of power Critical UPS Monitor Software Started The Liebert MultiLink background service daemon has started The software that constantly monitors the UPS and protects your computer has started This is the back
152. ut has returned from buck mode Buck mode is the correction of output voltage during high input utility conditions The utility voltage is within a normal range and the UPS is no longer operating on the buck circuit Informational UPS Temperature Has Returned To A Normal Range The temperature of the UPS internal components has returned to a normal operating range Internal components of the UPS have returned to a normal operating temperature Informational Input Voltage Returned From High To Normal Range The input voltage has returned from high to the nominal operating range The utility voltage is now within a normal range and is supplying the UPS with adequate power Informational Output Voltage Returned From High To Normal Range The output voltage has returned from high to the nominal operating range of the UPS The output voltage has returned to the nominal operating range of the UPS and is supplying voltage that will properly support the load Informational Input Frequency Returned To Normal Range The input frequency has returned to the nominal range of the UPS The utility frequency is now within a normal range and can be utilized by the UPS Informational UPS Diagnostic Test Initiated UPS diagnostic test initiated The UPS is performing a self test of its electronics The result will be issued shortly Informational Table 14 Events from Event Configuration tab with UPS selected
153. ved within five seconds the local name ser vice configuration is correct If test messages are received in a timely fashion and the entry was a hostname DNS or other name services are correctly configured For NetWare servers the message above will appear on the Liebert MultiLink screen Test message successfully sent Error message Configuring Liebert MultiLink for Your System 38 8 3 7 Properties Data Logging Tab Liebert MultiLink Advanced Only The System Administrator can use the Data Logging tab to record the condition of the UPS at fixed intervals Liebert MultiLink will check the UPS at specified intervals and take a snapshot of selected parameters Each time Liebert MultiLink checks the UPS the software updates a file con taining the parametric data With this tab the System Administrator also can regulate the size and number of historical files that will be retained Click on the Overview tab Right click on the UPS device name to open a pop up menu then click on Properties In the Properties window click on the Data Logging tab not available with Liebert MultiLink Fundamental or with Contact Closure communication To select UPS parameters that will be checked and recorded in the data log file click on an item in the Available window then click on the arrow to move that item to the Selected window More than one item can be moved at one time by using standard methods common to your operat ing s
154. y be typed into the Message window To restore the default message at any time click on Default Checking the Include Advice box inserts text into the message that will advise computer users to begin taking certain actions For example Save your work and log out now as sys tem shutdown will begin shortly The UPS is running out of battery capacity and minimal battery backup runtime remains b To enter a numeric message enter the appropriate digits in the Numeric box This message will be sent to all recipients set up for numeric pagers Enable box Page Action Page Recipients box Edit Paging Parameters button Configuring Liebert MultiLink for Your System 61 The message will be sent to all pager addresses in the Recipients box Addresses may be added altered or deleted by using the Add Edit and Delete buttons as appropriate a To Add a pager address to the recipients list for this Event 1 Click on the Add button this opens the Edit Address List window 2 Select an address from the Pager Addresses box on the left side of the window by clicking on it this highlights the address 3 Use the arrow gt between the windows to move the name to the Pager Recipients box 4 Click on Close the new address appears in the Recipients box b To Edit a recipient s pager address 1 Highlight the address in the Recipients box in the main window Event Configuration tab with the Page action highlighted 2
155. ystem 46 Telocator Alphanumeric Protocol TAP For an alphanumeric pager Enter the service provider s name in the Name box The Connection Type box displays the choice of Type made in the preceding step Enter the service provider s phone number in the Phone Number box in this format 1 800 555 1212 Do not use parentheses around the area code Choose the appropriate parity data bits setting from the Serial Port Settings drop down menu Enabling message truncation shortens messages through a particular provider to a specified length In the Page Message Length box place a check mark in the Enable Message Trun cation box and specify the maximum message length in the Characters box Click OK to save the changes or click Cancel to close the window without saving Setup for alphanumeric pagers Configuring Liebert MultiLink for Your System 47 8 4 8 Configure Menu E Mail Services Liebert MultiLink Advanced Only Liebert MultiLink s E mail Services store e mail service provider information for easy access when setting up notification of UPS related events Once a service provider is entered you may select it from a list saving the work of re entering the data for multiple Liebert MultiLink functions Click on Configure then on Email Services In the Email Service Providers window click on Add In the Edit Service Provider window enter the name of the service provider in the Name b
156. ystem Liebert MultiLink will record data about any parameter selected for logging The Interval box displays the number of minutes between Liebert MultiLink s checks of the UPS The Records box displays the number of records that will be stored in the data log file The Historical files box displays the number of data log files that will be retained Liebert MultiLink creates a file in the location specified in the File Logging portion of the Data Logging tab The data log is a comma delimited file that will open with a word processing or spread sheet program Table 9 below shows an example of data collected Table 9 Sample data log file Time Battery time remaining Battery voltage Output voltage Battery current Input frequency Output current Output frequency Input voltage Low battery warning setting 10 6 2003 13 45 45 55 120 0 60 3 60 121 2 10 6 2003 14 00 45 55 120 0 60 3 60 122 2 10 6 2003 14 15 45 55 120 0 60 3 60 121 2 10 6 2003 14 30 45 55 120 0 60 3 60 122 2 10 6 2003 14 45 45 55 120 0 60 3 60 122 2 10 6 2003 15 00 45 55 120 0 60 3 60 122 2 then click on the Data Logging tab Right click to display pop up menu then click on Properties Overview tab Configuring Liebert MultiLink for Your System 39 8 4 Configuring Configure Menu The Configure menu is integral to setting up Liebert MultiLink s resp

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