PaperCut MF - Toshiba LeSF Embedded Manual
Contents
1. Printers gt Jobs Pending Release page of the PaperCut administration interface Confirm that the username is testusersimple Copyright 2010 2014 PaperCut Software International Pty Ltd All Rights Reserved 13 of 33 PaperCut Toshiba LeSF Embedded Manual 2014 04 29 At the photocopier device 10 At the Login screen press Start 11 Enter the testusersimple username and password 12 The device will show the home screen with a choice of functions including Print Release 13 Press the Print Release button 14 The list of held print jobs is displayed Held Print Jobs Document Pages Cost Untitled 1 OpenOffice org Writer 248 24 80 i gt LQ Untitled 1 OpenOffice org Writer 222 22 20 5 1 2 Microsoft PowerPoint Presentation 89 8 90 53 Microsoft Word list doc 91 9 10 e m Untitled 1 OpenOffice org Writer 184 18 40 ia a a 15 Select the job to release by pressing the arrow next to the job 16 Confirm the release of the print job by pressing the Print Job button 17 The job will then print 18 Try cancelling a job by selecting it and then pressing the Cancel Job button 19 The job will be cancelled and will not print Copyright 2010 2014 PaperCut Software International Pty Ltd All Rights Reserved 14 of 33 PaperCut Toshiba LeSF Embedded Manual 2014 04 29 3 5 Scenario 4 Scanning Toshiba devices can also scan documents a2. Swipe card gt Require PIN When a user logs in by swiping a card they must also provide their associated PIN This provides additional security for swipe card logins Swipe card gt Enable self association with existing user accounts Available Q1 2010 Users can swipe cards previously not used or registered at the device with PaperCut and will be prompted for their username and password The swipe card can then be used at subsequent logins See chapter 5 1 for advanced configuration of this function Automatically login as user Specifies that this device should always automatically log in as the given user This option overrides all other authentication methods 4 3 Shared Account Selection Shared account selection options at the MFD mirror the options presented in the PaperCut client print popup The options available include e Select from a list of shared accounts e Search for shared accounts by keyword e Select account using PIN Code The options available to each user as well as account security access will mirror the same options available when the user prints Select from list and or Select using PIN Code are controlled at the user level via the User Details page The Security tab on each account controls account security and access Note The search option will only appear if the account list is long Short lists of only a few accounts will not list a search option 4 4 Custom
3. No Color 0 Grayscale Yes 4 Click on the user s name in the user column to view the user s account details Copyright 2010 2014 PaperCut Software International Pty Ltd All Rights Reserved 11 of 33 PaperCut Toshiba LeSF Embedded Manual 2014 04 29 5 Select the Job Log tab to display all print copy activity for the user 6 Select the Transaction History tab and verify that the cost of the photocopying was deducted from the user s account Transaction date y Transacted by Amount Balance after Apr 16 2008 3 05 40 PM system 0 20 49 80 Apr 16 2008 3 04 15 PM admin 40 20 50 00 3 3 Scenario 2 Copying with account selection Copying can be allocated to shared accounts that represent departments projects or cost centers This is commonly used by staff in academic organizations to allocate printing to departments First some test accounts should be created 1 Log in to PaperCut select the Accounts tab 2 Select the Create a new account action link on the left 3 Enter the account name Test Account 1 4 Click Apply 5 Select the Security tab and allow all users to access that account by adding the All Users group 6 Press Ok 7 Repeat this process to create some more accounts At the photocopier device 1 At the Login screen press Start 2 Enter the testuseradvanced username and password 3 The device wi
4. and click Submit 2 2 5 Disabling Held Jobs Toshiba devices provide a feature called Held Jobs which conflicts with PaperCut s hold release queues Held Jobs should be deactivated in order to avoid confusion with PaperCut s print release functions e Access the Toshiba web admin interface under http Toshiba device ip e Select Settings on the left hand menu bar e Select General Settings e Select Home Screen Customization e Uncheck Search Held Jobs and Held Jobs and click Submit Copyright 2010 2014 PaperCut Software International Pty Ltd All Rights Reserved 7 of 33 PaperCut Toshiba LeSF Embedded Manual 2014 04 29 2 2 6 Security Lock Down In order to prevent unauthorized users from modifying essential device settings such as disabling copy accounting a simple security configuration is recommended e Access the Toshiba web admin interface under http Toshiba device ip e Select Settings on the left hand menu bar e Select Security under Other Settings e Select Edit Security Setups e Select Password e Select Add a Password e Enter Admin for the Setup Name and enter a password twice also check the Admin Password checkbox then click Submit e Select Return to Edit Security Setups e Select Security Templates e Select Add a Security Template e Enter Admin for the Se
5. 0 00 v 4 Verify that this user is set to Automatically charge to personal account in the Account selection options Account Selection Account selection can be used to allow the user to select what account is charged or even to confirm print jobs before they are sent to the printer These options require running the user cient tool on workstations 5 Press the OK button to save Print account selectio Automatically charge to personal account To configure testuseradvanced 1 In PaperCut select the Users tab 2 Select the testuseradvanced user Copyright 2010 2014 PaperCut Software International Pty Ltd All Rights Reserved 10 of 33 PaperCut Toshiba LeSF Embedded Manual 2014 04 29 3 Change the Account Selection option to Standard account selection popup and enable all of the account selection options Account Selection Account selection can be used to alow the user to select what account is charged or even to confirm print jobs before they are sent to the printer These options require Show the standard account selection popup R ag oe This setting requires this user to run the client software at all times Information to show in popup E Allow user to charge to their personal account Y Allow user to select shared accounts from lst Z Allow user to select shared accounts using PIN code 4 Click the OK button to s
6. Add a Security Template e In Security Template Name enter PaperCut 1 e From the Authentication Setup drop down list select PaperCut Authentication Module 1 e Click the Add Authorization button and wait for the page to reappear e From the Authorization Setup drop down list again select PaperCut Authentication Module 1 e Click Save Template e Click Return to Security Setup to return to the main security screen e Click Access Controls in Step 3 e Find the application you would like to configure an access control for in the list o If the list is presented as a list of small yellow folders it can most likely be found the Device Solutions folder o Depending on the device application and its configuration the corresponding access control may be one of the generic Solution 1 to Solution 10 access controls e From the corresponding drop down list choose PaperCut 1 e Click Submit Repeat this process for every device application that you would like to configure an access control for as per instructions from the previous sections increasing the number for the security template every time E g for the second application create a security template named PaperCut 2 with PaperCut Authentication Module 2 then PaperCut 3 with PaperCut Authentication Module 3 etc A maximum of 5 security templates can be created th
7. Internet e g at www reqular expressions info o The regular expression must be fashioned so that the card number is returned as the first match group o Usually one regular expression will be used for all the devices managed by PaperCut this must be entered in the Config editor advanced which you will find on the Options tab under Actions The key is called ext device card no regex o The global setting however can be overridden on a per device basis The key ext device card no regex can also be found on the Advanced Config tab in the device details screen This setting will override the global setting unless the keyword GLOBAL is specified o PaperCut developers will gladly assist in producing a regular expression when supplied with a few sample outputs from your card reader Please contact PaperCut support o If you would like to write your own regular expressions here are some examples Use the first 10 characters any character 10 Use the first 19 digits d 19 Extract the digits from between the two characters in 123453 292929 1221 d d d 5 2 3 Card Number Format Converters In addition to extracting parts of the card numbers using regular expressions converting numbers from one format to another is a common requirement For example a card reader may report in hexadecimal format while the number stored in the source e g Active Directory is in a decimal forma
8. Ltd All Rights Reserved 16 of 33 PaperCut Toshiba LeSF Embedded Manual 2014 04 29 4 Configuration After completing the Installation section and registering the device with PaperCut it will be configured with default settings that are suitable for most environments This section covers changes to the default settings All of the following settings are available via the device s Summary tab in the PaperCut administration interface 4 1 Device Function The device function setting defines which functions will be available on the device and how it will be used Not all function settings are supported on all devices Device function e g copy release station or both V Track amp control copying Page cost 0 10 simple Enable release station Each device function is discussed in the following table Device Function Description Track amp control copying The device will track walk up off the glass copying Enable release station The device will act as a print release station 4 2 Authentication Methods PaperCut supports a number of different ways to authenticate users who walk up to the devices to perform copying The default authentication method is username and password authentication usually backed by a directory service such as Active Directory or LDAP Available authentication methods can be modified in the External Device Settings gt Authentication methods section Authe
9. all jobs from non standard applications will be charged to the selected account until logout o Automatic Sign On to Applications see section 4 6 cannot be activated at the same time To enable Account Selection from Home Screen configure access control for each non standard application with a PaperCut security template see section 4 7 Make sure to configure a different security template e g PaperCut 1 PaperCut 2 etc for each application e Account Selection at Login can be shown after the user has successfully entered their credentials or swiped their card with the following limitations o The account selected at login will be used to charge all jobs during the session and no further account selection will be shown until logout This applies to standard as well as non standard applications o If print release is enabled a print release screen will be shown as part of the workflow before account selection This is to prevent account selection just to Copyright 2010 2014 PaperCut Software International Pty Ltd All Rights Reserved 19 of 33 PaperCut Toshiba LeSF Embedded Manual 2014 04 29 release print jobs however at least one additional screen press is required to transition from print release to account selection To enable Account Selection at Login set the advanced configuration property ext device toshiba login account selection to Y see section 5 1 4 6 Automatic Sign On to Applications Copie
10. scan and fax jobs with their respective destinations Jun 10 2010 12 54 08 PM_ testusersimple testusersimple 1 0 50 fax Jun 10 2010 12 50 25PM testusersimple testusersimple 2 0 15 Scanning papercut com Note on sending to multiple destinations e When scanning to multiple destinations such as multiple email addresses or multiple FTP folders the whole scan job is only charged once e When sending a fax to multiple phone numbers each fax sent will be charged separately as a separate fax job Note on point of charging for faxes Fax jobs are scanned and then stored by the device for later asynchronous faxing While fax jobs are pending the red Cancel Jobs button will be Copyright 2010 2014 PaperCut Software International Pty Ltd All Rights Reserved 15 of 33 PaperCut Toshiba LeSF Embedded Manual 2014 04 29 displayed on the device s home screen and can be pressed to inspect the pending jobs and cancel them individually Note that charging of faxes is delayed until sending over the telephone line has succeeded o This has the benefit that canceled fax jobs will not be charged o While restricted users account balance is checked for sufficient credit during the scan process of a fax job users may be able to deplete their credit before the fax has completed sending and delayed charging of faxes may result in users overrunning their account balance Copyright 2010 2014 PaperCut Software International Pty
11. It should accept and return a single string Here is a trivial example function convert cardNumber return cardNumber substring 3 10 toLowerCase 3 Enter aconverter inthe form javascript custom card js Tip Check the file install path server log server 1log when testing Any scripting errors will be displayed as warning messages in the log Tip A JavaScript script may also be included in the pipeline For example ascii enc hex2dec javascript custom card js 5 2 6 Other advanced notes e f both a regular expression and a converter are defined the regular expression is applied first This means a regular expression can be used to clean up the input e g remove checksum or delimiters before passing to a converter e n some special situations a custom JavaScript implementation may not be enough For example there may be a requirement to use a 3rd party system to decrypt the number PaperCut includes an advanced plugin architecture that the PaperCut Software development team uses to implement these advanced converters Please contact support to discuss development options and costs Copyright 2010 2014 PaperCut Software International Pty Ltd All Rights Reserved 28 of 33 PaperCut Toshiba LeSF Embedded Manual 2014 04 29 6 Known Limitations and Security 6 1 Known Limitations On all devices e When using the Auto Match paper size setting Customer Job mode separator sheets or booklet printing
12. PaperCut PaperCut Toshiba LeSF Embedded Manual Contents 1 OVOIVIOW S a S ee PE ZU 3 1 1 Consistency 2 cccccceccccceccteeteeeneeseesetne ender etorng My Meee RN AOT 3 1 2 Integration 2 cceceeeseeecceeeeeeeeeqeegeeeechees DROP EDA EE Do I a 3 1 3 Rate of development Sab kr a NL ntron 3 1 4 Vendor Neutral 22 OR NANE T A a R AA A 3 1 5 Security eienenn a aN r a A LA A 4 2 Installation a A a l a She 5 2 1 PRequireMentS 2 ccccccceee r N en ae 5 2 1 1 Supported Devices 2a ee Pee tN ee 5 2 2 Setup Procedure ce A RA wR E S 5 2 2 1 PaperGGRSehings Woe dW AL RN 5 2 2 2 Locating the Embedded Application File cccceeeeeeeeeeteeeeeeeeereteee 5 2 2 3 Installing the Embedded Application c seceeeeeeeeeeeeeeneeeeeteeeeeneees 5 2 2 4 Setting Login Timeout lt 7 a ee pe eR eneee FA 2 2 5 Disabling Hetero eee a ge Aaaa A A 7 2 2 6 Security Lock DOWN Simm gg hy Boece teere 8 2 2 7 Additional Network Security Optional c ceceeeeeeeeteeeeeteeeeeeeeeeeteeee 8 2 3 Upgrading to a newer VerSiO ceceeeeee ee eg Rg 9 3 Post install testing ccccce cents eee eee eneeennn rier reee ss nei 10 3 1 Test Preparation vessassinceredvincertssiendreseiaderesbinsentie maureen ann 10 3 2 Scenario 1 Standard COPYING cic csecsceeccicivensisccccivenssenev
13. a ccccscects hastneciconeeeieeecmeie eels 5 2 Configuring Swipe Card Readers cccecceeeeeeeeeeeeeeeeeeeeeees 5 2 1 Card Number Needs No ConverSion eceeeeeeeeeeees 5 2 2 Regular Expression Filters c ccccceeeeeeeeeeeeeeeeeeeeeeeeeeee 5 2 3 Card Number Format ConverterS eeceeeeeeeeeeeeeeeeeeee 5 2 4 Standard COnverters cccccceecssecccceeeeeeeeeeeseeceeeeeeeeeeeeees 5 2 5 Using custom JavaScript ccenetere dowsnetin donee 5 2 6 Other advanced motes cceeeececcceeeeeeeeeeeseeeeeeeeeeeeeeeeee 6 Known Limitations and SeCUrity c ccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeaaees 6 1 Known Limitations s sc ceedieerisiiestinee dio eae 6 2 Security CONCEMS c2 etna Wo dict eade dee aen eaeeiaaawed T FAQ amp TrOUBIGSMOO HAG ses stscoseee cote eee cares tepestee inaani A Appendix Supported Authentication Card Readers ee B Appendix Screenshots for User Information Sheets 08 Copyright 2010 2014 PaperCut Software International Pty Ltd All Rights Reserved 2014 04 29 2 of 33 oO PaperCut Toshiba LeSF Embedded Manual 2014 04 29 This manual covers the Toshiba LeSF embedded MFD setup For general PaperCut MF documentation please see the PaperCut MF manual 1 Overview Note Toshiba is a Trademark of Toshiba USA and LeSF is a trademark of Lexmark USA PaperCut is solely responsible for the contents of this publication and the performa
14. a single integrated solution where print internet and copier control are all managed in one system Users have a single account and administrators have the same level of reporting and administration for all services The embedded solution interacts with the PaperCut server using a Service Oriented Architecture SOA and web services based protocols 1 3 Rate of development PaperCut is developed under a release often policy where new features are made available to users as soon as they are complete Unlike hardware based solutions new versions can be delivered to users regularly as software updates 1 4 Vendor Neutral PaperCut remains true to its vendor neutral stance All embedded solutions are equal and support all server operating systems including Windows Linux Mac and Novell Copyright 2010 2014 PaperCut Software International Pty Ltd All Rights Reserved 3 of 33 PaperCut Toshiba LeSF Embedded Manual 2014 04 29 1 5 Security A large percentage of PaperCut s user base is in education environments where security is important All embedded solutions are developed with security in mind Where security objectives cannot be satisfied any deficiencies are fully disclosed Copyright 2010 2014 PaperCut Software International Pty Ltd All Rights Reserved 4 of 33 PaperCut Toshiba LeSF Embedded Manual 2014 04 29 2 Installation This section covers installation of the PaperCut embedded application for compatible To
15. able automatic sign on to an application configure the application s access control with a PaperCut security template see section 4 7 Next change the advanced configuration property ext device toshiba app sign on from OFF to the appropriate access control identifier Application Access Control Identifier Scan to Network esf scanToNet scanToNetworkFAC Forms and Favorites esf ezForms ezformsFAC e For access control identifiers of other applications please contact PaperCut support e Some applications can be configured to use the all purpose numeric access controls Solution 1 to Solution 10 In this case the access control identifier is the number 54 plus the solution number added e g for Solution 5 the identifier is 59 4 7 Configuring Application Access Controls with PaperCut Security Templates Account selection for non standard applications section 4 5 and application sign on section 4 6 may require configuring access control for one or more device applications with a PaperCut security template To do so e Access the device s web interface at http lt device ip gt e Navigate to Settings gt Security gt Security Setup Copyright 2010 2014 PaperCut Software International Pty Ltd All Rights Reserved 20 of 33 PaperCut Toshiba LeSF Embedded Manual 2014 04 29 e Under Advanced Security Setup click Security Template in Step 2 e Click
16. apter 5 1 The options to change are e ext device toshiba header color the background color type DEFAULT for the default setting of dark green e ext device toshiba header textcolor the text color type DEFAULT for the default setting of white The colors are specified using the hexadecimal web HTML notation RRGGBB where RR is the red component GG is the green component and BB is the blue component N Copyright 2010 2014 PaperCut Software International Pty Ltd All Rights Reserved 25 0f 33 PaperCut Toshiba LeSF Embedded Manual 2014 04 29 5 2 Configuring Swipe Card Readers Swipe cards contain numbers used to identify users according to the card number configured in the User Details screen under Card Identity number Some readers report information in addition to the number encoded on the card such as checksums PaperCut can treat these cases in three ways 5 2 1 Card Number Needs No Conversion e A typical case is the checksum being reported after the card number separated by an equals sign such as in 5235092385 8 PaperCut can handle this case by default it will extract the number before the equal sign as the card number 5235092385 5 2 2 Regular Expression Filters e For some cases a regular expression may be required that will filter the card number from the complete string of characters reported by the card reader Documentation on regular expressions can be found on the
17. ark LES Started detais 17 The embedded application is now successfully installed To use the photocopier the users must login to the application and any copying they perform will be logged in PaperCut 2 2 4 Setting Login Timeout After logging into the device it will show the home screen that presents the functions available such as copying scanning and faxing This screen will also show after completion of each function By default Toshiba devices will return to the login screen after a timeout of typically 5 seconds requiring the user to go through the login procedure again We recommend setting this timeout to 10 seconds keeping in mind the following e On one hand the timeout should be long enough to provide the user with time to contemplate whether to continue using the device or not and which function to select e On the other hand the timeout should be short enough to prevent tailgating i e after a user walks away from the device another user should not be able to walk up to it and continue using it with the previous user s login credentials To set the timeout to a different value e Access the Toshiba web admin interface under http Toshiba device ip e Select Settings on the left hand menu bar e Select Security under Other Settings e Select Miscellaneous Security Settings e Select Login Restrictions e Enter a new value such as 10 under Panel Login Timeout
18. as the To field in the scan to email function ext device toshiba email locked destination If set to Y users cannot change the To field in the scan to email function Only use this in conjunction with setting personalized destination to Y Users will only be able to send email to themselves ext device toshiba show account confirmation Default Y If set to N the message confirming the account selection will be skipped resulting in a more fluent workflow In particular if account selection is pre set for all users to their personal or a single shared account and the account is unrestricted the confirmation message is of limited value and should be skipped ext device toshiba paper size default Default A4 LETTER depending on country Paper size that will be recorded for a copy job when Auto Size Match paper size is selected ext device toshiba login account selection Default N If set to Y will display account selection and or print release during the login process See section 4 5 for details ext device toshiba app sign on Default OFF Enter an applications access control identifier here for automatically signing on to that application on with PaperCut credentials See section 4 6 for details Copyright 2010 2014 PaperCut Software International Pty Ltd All Rights Reserved 23 of 33 PaperCut Tos
19. ave 3 2 Scenario 1 Standard copying Standard copying involves monitoring charging printing to a user s personal account This is the method most commonly used for student printing or basic staff monitoring Users can also be configured for unrestricted printing which is commonly used for staff employee use At the photocopier device 1 At the Login screen press Start Enter the testusersimple username and password 2 3 The device will show the home screen with a choice of functions including Copy 4 Press the Copy button and perform a copy as normal Access approved Press Next to access the copier functions then press the Logout button once finished User testusersimple Account Personal account Balance 50 00 5 Once copying is completed the device will return to the home screen 6 Press the Logout button In the PaperCut application verify that the copier activity was recorded and that the user s account was deducted 1 Log in to PaperCut 2 Select the device from the Devices tab 3 Select the Job Log tab This will list all recent copying activity on the copier The copying just performed as the test user should be listed Verify the details of the copy job that was just performed Usage Date y User Charged To Pages Cost Document Name Attribs 2 A4 ISO_A4 Apr 16 2008 2 59 30PM testusersimple testusersimole 5 0 20 copying Duplex
20. curity Template Name choose Admin from the Authentication Setup and click Save Template e Click Return to Edit Security Setups e Select Access Controls e Set all options to Admin or if Admin is not available to Disabled Exceptions o Set Operator Panel Lock to Disabled o Set Copy Function to No Security o Set Use Profiles to No Security e This will deny users access to any functions other than copying and print release You may revisit this setup later on a case by case basis and re enable other functions such as e mail or fax If you are uncertain of how to set a particular feature you should deny access by setting it to Admin or Disabled e Click Submit 2 2 7 Additional Network Security optional The MFP communicates with the PaperCut server over the network e g to authenticate users or release print jobs To provide an additional level of security PaperCut may be configured to only allow device connections from a restricted range of network addresses This ensures that only approved devices are connected to the PaperCut server By default PaperCut will allow device connections from any network address To restrict this to a subset of IP addresses or subnets 1 Logon to the PaperCut administration web interface at http lt papercut server gt 9191 admin 2 Go to the Options gt Advanced tab and find the Security sect
21. d release stations please read the PaperCut manual Skip this scenario if hold release queues will not be used at your site To perform print release testing a hold release queue must be enabled 1 2 In PaperCut select the Printers tab Select the print queue not the device for the Toshiba MFD that will be used for testing Enable the Hold release queue option vi Enable hold release queue Release mode User release v Click OK or Apply to save the changes All printing to this queue will now be held until released by a user The photocopier device must also be enabled as a Print Release Station PFoON gt D In PaperCut select the Devices tab Select the Toshiba MFD s device Under Device functions tick Enable release station Select the print queue that was enabled for hold release above The Toshiba device will allow jobs on the selected queues to be released Displays jobs for release from the selected queues aragorn Lexmark T656 aragorn Lexmark X646e wii aragorn Lexmark X656de aragorn Microsoft XPS Document Writer aragorn RICOH Aficio SP C811DN PCL 5c m Issn nannan Select all printers Press Ok to save Login to a computer workstation as testusersimple Print a few jobs to the print queue that was configured above The jobs will be held in the hold release queue Confirm that the jobs are held by checking that the jobs are listed in the
22. dary card number Select whether user self association should occupy the primary or secondary card number It overrides the global setting unless the keyword GLOBAL is specified This is useful when there is a mix of different non configurable card readers that read different numbers from an ID card Set to Y to use the secondary card number N to use the primary card number Default GLOBAL to defer to the global configuration option ext device toshiba hold copies If set to Y will perform copies by scanning all pages first and then starting printing If set to N printing starts after the first page has been scanned This option is ignored on devices without a hard disk where printing will always start after the first page Set to DEFAULT for Y on devices with a hard disk and N on devices without a hard disk ext device toshiba header color See chapter 0 ext device toshiba header textcolor See chapter 0 ext device release all on login Set to yes to have a user s documents that are pending release automatically released on login The user will not have to select the Print Release function on the device This is particularly convenient in conjunction with swipe card authentication allowing print release without any screen interaction ext device toshiba release show busy Set to yes to show a warning message when users are releasing documents w
23. ee an error on the Toshiba LCD screen This may indicate a configuration issue or maybe a software bug Re check your settings and restart the MFD i e power off and power on the copier If problems continue contact PaperCut Support have thousands of accounts representing my clients Will the system handle this Yes We have designed the system to handle thousands of Shared Accounts Users with many accounts will also be presented with some power options to help them find accounts including keywords based search Copyright 2010 2014 PaperCut Software International Pty Ltd All Rights Reserved 30 of 33 PaperCut Toshiba LeSF Embedded Manual 2014 04 29 A Appendix Supported Authentication Card Readers The PaperCut embedded solution for Toshiba devices currently supports the following card reader manufacturers e MagTek USB e RFideas USB tested on RDR 67081AKU but may support others e Elatec ACID and Weltrend e Omnikey CardMan 5321 5121 and 5125 USB o Omnikey readers need a driver that needs to be installed as a separate embedded application alongside PaperCut o Itis being provided as an fls file with a file name such as omnikeydriver 2 1 2 fls Please contact your Toshiba supplier for the OmniKey driver o PaperCut has been tested with the OmniKey driver version 2 1 2 Other keyboard emulating USB card readers may work but should be tested prior to deployment Supporting Card Reader authentication i
24. hiba LeSF Embedded Manual 2014 04 29 5 1 Customizing the Header Logos and Colors The embedded application has a header at the top of all screens This header defaults to the PaperCut logo and green color The header can be customized to match your organization s color scheme and logos 5 1 1 Customized Logos The embedded application header has two header logos as shown below These logos can be replaced with your organization s logo Welcome To us f n aft This shows the two logos outlined in red The images are must be saved as GIF files with the following filenames and sizes e Icon logo icon logo gif 64 x 64 pixels e Text logo text logo gif 150 x 38 pixels These images should be saved on the PaperCut application server in the PaperCut application directory under the subdirectory server custom web device Toshiba Create the subdirectory if necessary The embedded application will fetch the images from the server to display them on the device screen Minor deviations from the recommended horizontal pixel size are possible for the text logo wider or narrower Verify the correct layout on the device screen after producing the image Copyright 2010 2014 PaperCut Software International Pty Ltd All Rights Reserved 24 of 33 PaperCut Toshiba LeSF Embedded Manual 2014 04 29 5 1 2 Custom Header Color The header colors are defined in the Advanced Config in the devices details screen see ch
25. hile the device is still busy printing or copying ext device toshiba release show busy job timeout When the ext device toshiba release show busy option is enabled then jobs that have been paused paper jam out of paper for this time are considered not to be keeping the printer busy ext device msg busy on release Message to display when the ext device toshiba release show busy job timeout option is enabled Specify DEFAULT for the Copyright 2010 2014 PaperCut Software International Pty Ltd All Rights Reserved 22 of 33 PaperCut Toshiba LeSF Embedded Manual 2014 04 29 default text ext device inactivity timeout secs Defines the time period for which a user is allowed to wait between key presses before they are automatically logged out Default 60 ext device card no regex See chapter 0 ext device toshiba email personalized sender If set to Y and the email field of the user logged onto the Toshiba device has been populated in PaperCut will set this email address as the From field in the scan to email function Depending on device model and firmware Track and Control Scanning may have to be enabled ext device toshiba email personalized destination If set to Y Track and Control Scanning is enabled and the email field of the user logged into the Toshiba device has been populated in PaperCut will set this email address
26. ion 3 In the Allowed device IP addresses field enter a comma separated list of device IP addresses or subnets in the format lt ip address gt lt subnet mask gt 4 Press the Apply button 5 Test the devices to ensure they can continue to contact the PaperCut server Copyright 2010 2014 PaperCut Software International Pty Ltd All Rights Reserved 8 of 33 PaperCut Toshiba LeSF Embedded Manual 2014 04 29 2 3 Upgrading to a newer version The procedure for upgrading an existing embedded application to a newer version is similar to the initial installation see Section 2 Please note that only the device level installation needs to be performed and you shouldn t have to perform any additional configuration within the PaperCut administrator interface After upgrading it s worth verifying that the Embedded Application s version number matches the expected value Copyright 2010 2014 PaperCut Software International Pty Ltd All Rights Reserved 9 of 33 PaperCut Toshiba LeSF Embedded Manual 2014 04 29 3 Post install testing After completing installation and basic configuration testing the common usage scenarios is recommended This is important for two reasons 1 To ensure that the embedded application is working as expected 2 To familiarize yourself with the features and functionality of PaperCut and the embedded application This section outlines three test scenarios that are applicable for most o
27. is will convert 2490285352 to 946EBD28 ascii enc Unpack an ASCII encoded card number string E g given the number 3934364542443238 the ASCII code 39 is converted to 9 34 gt 4 45 gt E with the entire number resulting in 946EBD28 Advanced Define a custom conversion function in JavaScript see below It is possible to chain or pipeline converters by delimiting with a pipe For example ascii enc hex2dec will first unpack the encoded ASCII number then convert it to a decimal Tip Not sure which converter to use Often trial and error is a good approach After presenting a card the number will appear in an application logger message with conversions applied assuming the card is unknown to the system Try different converters and inspect the resulting numbers in the application log 5 2 5 Using custom JavaScript If the inbuilt converter functions are unable to meet the requirements it is possible to define your own function using JavaScript This is an advanced exercise and it is expected that any implementer be familiar with programming and JavaScript To implement your own converter 1 Create a file text file install path server custom card js Copyright 2010 2014 PaperCut Software International Pty Ltd All Rights Reserved 27 of 33 PaperCut Toshiba LeSF Embedded Manual 2014 04 29 2 Define a single JavaScript function in this file called convert
28. is way and assigned to a maximum of 5 access controls 5 Advanced Configuration 5 1 Config Editor The common configuration options for a device in PaperCut are available on the device s Summary tab and are discussed in more detail in the Configuration section This section covers the more advanced or uncommon configuration options which are available via the Advanced Config tab in the devices details screen Config name Description ext device msg welcome The text displayed on the welcome screen This text can be used to provide specific information about logging in to the device Use n to create a new line Default DEFAULT uses the default application text ext device msg card association Message to display when users are requested to associate their swipe card with an existing user account See chapter 4 2 for details Specify DEFAULT for the default text ext device self association Specify a regular expression that limits which allowed card regex card numbers are accepted for associating Copyright 2010 2014 PaperCut Software International Pty Ltd All Rights Reserved 21 of 33 PaperCut Toshiba LeSF Embedded Manual 2014 04 29 swipe cards with user accounts See chapter 4 2 for details Please contact PaperCut support for help with regular expressions Defaults to dot star which includes all card numbers ext device card self association use secon
29. issscensieideeesesasecteiass 11 3 3 Scenario 2 Copying with account SeleCTION ccccccccceccceeeceeeeeeeeeeeeeees 12 3 4 Scenario 3 Print release xicessissesnecicmeeaccsnes innelvaaeeiamnenets use neteius 13 3 5 Scenario 4 SCANMING sc catercicrscceiemtererciaciencroteerecminitene eeoaeneietee eit 15 4 270 9 2 8 c ke 9 eeeeeeree ce eee ree mene eee ene mere eee eee ee eee ees 17 4 1 Device Function aces sce ceectecie sa crass ete Geceateea saat eat deceeecsanalwis Goceetta teesteeatdectutats 17 4 2 Authentication Methods cccccccceeeeeeeeeenecceeeeeeeeeeeeeeaaeeeeeeeeeteeeeenaaaaes 17 4 3 Shared Account Selection sossceiscagusessborsectesaniuss tonwnebaheniean ocala tenon weantonee 18 4 4 Customizing Text and Messages cece eee eeeeete cette etree eeeeeaaeeeeeeeeeeteeeeaaees 18 4 5 Tracking Jobs from Non Standard Applications cccceeeeeeeeeeeeeeeeeteees 19 4 6 Automatic Sign On to Applications cececccceeeeeeeeeeeeeeeeeeneeeeeeeeteeeeeneaaees 20 4 7 Configuring Application Access Controls with PaperCut Security Templates 20 5 Advanced Configuration sseuss2zvinvantstensaseesinvertsbinediiiciandsbinee GW icentiaade ees 21 si t co ww paper PaperCut Toshiba LeSF Embedded Manual 5 1 Config EOI eos Ai eA as eee eles ae ae eer eee A 5 1 Customizing the Header Logos and ColorS cceeeeees 5 1 1 Customized Logos s snccciiiee nie nein 5 1 2 Custom Header Color cos
30. izing Text and Messages PaperCut allows some text that appears in the device to be customized Custom text might include instructions or terminology that is more appropriate for the site An example of text that is customizable is the Welcome text that displays before the user logs in to the device The text can be customized by editing the device configuration from the PaperCut administration interface Copyright 2010 2014 PaperCut For more details see the following Advanced Configuration section Software International Pty Ltd All Rights Reserved 18 of 33 PaperCut Toshiba LeSF Embedded Manual 2014 04 29 4 5 Tracking Jobs from Non Standard Applications Jobs from non standard applications are tracked in PaperCut differently to those from standard applications such as Copy Email etc Non standard applications are those that e come preinstalled with some devices such as Forms and Favorites or Scan to Network e can be installed as eSF applications such as Eco Copy or e can be accessed via the Profiles button on the home screen or through the Held Jobs menu If automatically charge to personal account or automatically charge to single shared account are configured for a PaperCut user non standard application usage will be automatically charged to the user s personal account or pre defined shared account respectively For any other account selection optio
31. l A confirmation message will appear Click Return to return to the Embedded Solutions list The list should now show an item labeled PaperCut and the State column should show Running Click the PaperCut item and click on the Configure button that appears Enter a unique device name such as Toshiba 1 or Library Copier that will later appear in PaperCut s list of devices Enter the PaperCut server s hostname or IP address under Server Hostname You may need to use the IP address if DNS is unable to resolve the server name correctly Leave all other settings at their defaults and click Apply The PaperCut login screen will now be displayed on the device Login Welcome To use features on this device follow the on screen directions To continue press the button below Start The Toshiba device will appear in the PaperCut administration interface under the Devices tab with the name you provided in the steps above The cost settings of Copyright 2010 2014 PaperCut Software International Pty Ltd All Rights Reserved 6 of 33 PaperCut Toshiba LeSF Embedded Manual 2014 04 29 the Template Printer on the Printers tab will be applied to this device Accounts Printers BESE Repo Cards Options pp Log About External Device List Quick find Go Device Name Function Type Hostname Status device Lexrmark 1 Copier Lexm
32. ll show the home screen with a choice of functions including Copy 4 Press the Copy button The screen will display the account selection options Select the account to allocate copying to E g Test Account 1 My Personal Account Select Account Select Account using PIN Code Test Account 1 Test Account 2 5 Perform copying as normal Once completed copying the device will return to the home screen 6 Press the Logout button Back in the PaperCut application verify that the copier activity was recorded and the user s account was deducted Copyright 2010 2014 PaperCut Software International Pty Ltd All Rights Reserved 12 of 33 PaperCut Toshiba LeSF Embedded Manual 2014 04 29 Log in to PaperCut Select the device from the Devices tab Select the Job Log tab This will list all recent copying activity on the copier The copying just performed as the test user should be listed Verify the job details i e that the job was charged to the account that was selected In the log details click on the Charged To account name to view the account details Selecting the Job Log tab will display all print copy activity for the account and will show the test photocopying that was performed 3 4 Scenario 3 Print release The embedded application may also be used for print release For a full description of PaperCut hold release queues an
33. n the default behavior is to charge jobs from non standard applications to the user s personal account Jobs from non standard applications are not subject to credit limits of restricted personal or shared accounts i e users Can overrun credit limits by producing jobs through non standard applications In environments where enforcing credit limits is desired it is recommended to disable non standard applications by removing them from the home screen via the device s web configuration Charging can be configured to display an account selection dialog and charge non standard application jobs to the selected account instead Two options are available for non standard application account selection each with different limitations e Account Selection from Home Screen can be shown when the user selects presses the non standard application at the home screen This is similar to account selection when pressing the buttons for the standard applications but with the following limitations o The non standard application needs an Access Control in the Security menu of the device s web configuration o Account selection will only be shown once during the session for the selected application and all other non standard applications This means that subsequent re selection of the application from the home screen will not result in the account selection being shown again nor would selecting another non standard application As a consequence
34. nce of PaperCut s products This manual provides an overview of the installation configuration and operation of PaperCut s embedded software MFD Multi Function Device solutions Today s MFDs are smarter they have touch screens and offer the ability to run applications directly on the device The goal of PaperCut Software s embedded MFD solution is to leverage these smart devices and to provide walk up copier users with the same set of rich application features provided in the print control area These include e Secure function access via user authentication including integration with single sign on environments e Monitoring and control of photocopying scanning faxing and USB printing silent tracking quotas charging allocation and logging e Allocation of copying scanning and faxing to accounts departments cost centers projects e Ability to locate shared accounts via select from list keyword search or manual code pin entry e Release jobs from a hold release queue Secure amp Find Me Printing e Group based access control Limit access to color copying or to the device as a whole to selected user groups Highlights of the embedded solution include 1 1 Consistency The embedded solutions are developed in house by the PaperCut Software development team This ensures that the copier interface is consistent with the workstation print interface and users have to learn only one system 1 2 Integration PaperCut is
35. nd send them by email or to an FTP folder If a phone line is attached they can send faxes You can enable tracking of scans and faxes Users can be prevented from scanning or faxing when they are out of credit To enable tracking of scans and faxes 1 In PaperCut select the Devices tab 2 Select the MFD device 3 Under Device function tick Track amp control scanning and Track amp control faxing 4 Select the charging type advanced in each case and set appropriate values for page costs and thresholds The cost after the threshold should be lower than the standard cost as it represents a volume discount As an example the screen shot below shows that the first page of a scan is charged at 0 10 and any subsequent page at 0 05 where as the price for faxing is 0 50 for the first page and 0 20 for every page after that v Track amp control scanning Charging type advanced Page cost 0 10 Page cost after threshold 0 05 Page count threshold 1 v Track amp control faxing Charging type advanced Page cost 0 50 Page cost after threshold 0 20 Page count threshold 1 At the device log in as testusersimple and proceed to do faxing and scanning as usual Both Scan to Email and Scan to FTP are supported Please consult your device manual for details of these operations Back in the PaperCut administrator web interface the job log for the device will show the
36. ntication methods v Username and password vV Identity number E Require PIN Swipe card Automatically login as user Authentication methods available for a device Each authentication method is discussed in the following table Authentication Description Method Username and The user may use their domain network username and password password to log into the device Identity number The user may log in with their identity number Identity numbers are convenient when usernames are long or cumbersome to enter For example rather than entering a username like Copyright 2010 2014 PaperCut Software International Pty Ltd All Rights Reserved 17 of 33 PaperCut Toshiba LeSF Embedc ed Manual 2014 04 29 john smith 001 it may be more convenient to enter an employee ID of 1234 See the PaperCut user manual for information about user identity numbers including importing identity numbers from an external source Identity number gt When a user logs in with their identity number they must also Require PIN provide their associated PIN This provides additional security for identity number logins Swipe card The user may log in by swiping a card e g magnetic strip smart card RFID See the PaperCut user manual for information about user card numbers including importing card numbers from an external source Please see Appendix 0 below for a list of supported card readers
37. r applications like Scan to Network and Forms and Favorites require the user to sign on to the application using username and password even while successfully logged into PaperCut The application will use this second set of credentials to authorize against a network share to deposit scanned documents Scan to Network or retrieve documents to print Forms and Favorites Other 3 party applications e g document workflow applications require just the username of the authenticated user in order to direct scanned documents to the correct destination PaperCut can be configured to automatically pass the user s PaperCut credentials to the application requiring sign on subject to the following limitations e PaperCut can only pass credentials to one application E g if both Scan to Network and Forms and Favorites are present on the copier one of them has to be selected for automatic sign on all other applications require manual sign on as before e Incase the application needs both username and password for its functionality the user has to log in with username and password If the application only needs the username any login method will work e Application sign on is incompatible with Account Selection from Home Screen for non standard applications as described in section 4 5 If account selection for non standard applications is required with application sign on Account Selection at Login has to be enabled To en
38. rganizations Please complete all the test scenarios relevant for your site 3 1 Test Preparation To complete these tests it is recommended you use two test users so that each can be configured differently These users are e testusersimple is used to perform basic copier monitoring and control and to perform print release tests e testuseradvanced is used to perform copier monitoring and control with account selection enabled i e to charge copying to accounts departments cost centers etc To setup these users in PaperCut 1 Create the testusersimple and testuseradvanced users in your Active Directory or LDAP directory 2 Login to PaperCut s admin web interface 3 Go to the Options gt User Group sync page and click Synchronize Now 4 Once synchronization is complete the users will be added to PaperCut The next step is to configure these users To configure testusersimple 1 In PaperCut select the Users tab 2 Select the testusersimple user 3 Set the user s balance to 50 00 and verify that the account is set to Restricted Account Details aN Balance To set the user s balance enter the value here To 500017 7 adjust the amount Ike adding 5 credits select the C 5000 st adjust link Making the user restricted means that they wil not be able to print when their account has M restricted no cred amp Overdraft Use default overdraft
39. s as easy as 1 Connecting a supported card reader to the device via the USB port Note On some devices this is hidden under a sticker on the side panel 2 Enabling Swipe card as an Authentication method under the device s configuration in PaperCut s web interface 3 Ensure the card number as read by the reader is loaded into the Card Number field in the PaperCut database or consider using user self association Copyright 2010 2014 PaperCut Software International Pty Ltd All Rights Reserved 31 of 33 PaperCut Toshiba LeSF Embedded Manual 2014 04 29 B Appendix Screenshots for User Information Sheets Many organizations aim to provide detailed step by step instructions to their users to guide them through copier use In addition to the screenshots in the previous sections of the manual screenshots in this section are provided to be copied into user information sheets Login Welcome To use features on this device follow the on screen directions To continue select the login method below Username and Password Enter username Min characters 1 sii Copyright 2010 2014 PaperCut Software International Pty Ltd All Rights Reserved 32 of 33 PaperCut Toshiba LeSF Embedded Manual 2014 04 29 Enter password for testusersimple Copyright 2010 2014 PaperCut Software International Pty Ltd All Rights Reserved 33 of 33
40. shiba devices The embedded application will allow control logging and monitoring of walk up off the glass copier usage and may serve as a release station for network prints for information on just tracking network printing see the PaperCut user manual 2 1 Requirements Ensure that the following requirements are satisfied before getting started e The PaperCut server software is installed and running on your network Please see the Installation section of the PaperCut user manual for assistance e Ensure that your Toshiba device is supported Check the device lists in section 2 1 1 below e All devices are certified with latest available firmware required memory and hard disk sizes e Have available the network name and IP address of the system running PaperCut e g the print server e Make sure the network firewalls routers etc allows TCP connections on ports 9191 and 9193 from the device to the PaperCut server e Ensure that the Toshiba MFD is connected to the network 2 1 1 Supported Devices The following devices are compatible with the PaperCut solution e TOSHIBA e STUDIO430S e TOSHIBA e STUDIO530S Please ask your local Toshiba supplier to make sure your devices are running an up to date firmware version 2 2 Setup Procedure 2 2 1 PaperCut Settings 1 Log in to the PaperCut administration interface using a web browser e g http papercut server 9191 admin 2 Navigate to Options gt Advanced and en
41. sure that the option Enable external hardware integration is enabled External Hardware Integration V Enable external hardware integration for supported devices only 3 Click Apply 2 2 2 Locating the Embedded Application File The files are located under your PaperCut installation directory on the server in the subdirectory app path providers hardware Toshiba 2 2 3 Installing the Embedded Application Web installation provides a convenient way to install the embedded application It can be done remotely on multiple devices using just a web browser Copyright 2010 2014 PaperCut Software International Pty Ltd All Rights Reserved 5 of 33 PaperCut Toshiba LeSF Embedded Manual 2014 04 29 To install the application perform the following steps 1 2 3 4 ON 11 12 14 15 16 Turn on the Toshiba device On a computer open your web browser Enter the URL of the Toshiba device E g http Toshiba device ip Select the Settings menu option from the left also called Configuration on older devices Select Embedded Solutions On newer devices this is called Device Solutions instead a If your solution page is called Device Solutions select Solutions LeSF on it Do not select Additional Solutions Click the Install button Click the Browse button and select the appropriate application FLS file Click Start Instal
42. t PaperCut includes a number of inbuilt converters to assist here Note Many card readers are configurable the number format can be changed at the hardware level via utility or configuration tools PaperCut s software level converters are there to support card readers that don t offer this level of configuration or where a global software level conversion is a better choice For example it may be quicker to do the Copyright 2010 2014 PaperCut Software International Pty Ltd All Rights Reserved 26 of 33 PaperCut Toshiba LeSF Embedded Manual 2014 04 29 conversion in PaperCut rather than manually reprogram 100 readers Like regexes the convertors may be defined either globally for all devices or on a per device basis To set globally e Options gt Actions gt Config Editor e Search for ext device card no converter e Enter the name of the required converter see table below and click Update To set at the device level e Devices gt select device gt Advanced Config Editor e Search for ext device card no converter e Enter the name of the required converter see table below and click Update 5 2 4 Standard Converters Convertor Description hex2dec Convert a hexadecimal base 16 encoded card number to decimal format Hexadecimal numbers usually contain 0 9 and A F This will convert 946EBD28 to 2490285352 deczhex Convert a decimal encoded card number to hexadecimal format Th
43. the cost of a job cannot be estimated accurately prior to printing For restricted users this may result in the job starting to print and getting stopped before it is complete It may also result in an account overdraft of a few pages The following limitations may exist on some Toshiba devices e Depending on firmware copy jobs with an output paper size selection of Auto Size Match may not perform zero stop correctly when the output paper size is not Letter US Canada or A4 other countries Inquire with PaperCut support or Toshiba whether your devices firmware supports Auto Size Match correctly If not this means that o For copy jobs with output paper sizes with a cost lower than the cost of A4 Letter the copy job may be denied with a reason of insufficient credit even when sufficient credit is available o For copy jobs with output paper sizes with a cost higher than the cost of A4 Letter the copy job may result in an account overrun 6 2 Security concerns It is important that administrators take care to prevent users from bypassing the system and directly accessing the copier Likewise it is also important that administrators know how to bypass disable the system if direct copier access is required say to change advanced system settings Administrations should take the following precautions e The copiers admin password see chapter 2 2 6 should always be kept secure e The power and network cable should be securel
44. y connected The system is designed to be robust and record copier usage if the power is lost during copying but it is possible to start copying before the embedded application starts after restarting the copier Copyright 2010 2014 PaperCut Software International Pty Ltd All Rights Reserved 29 of 33 PaperCut Toshiba LeSF Embedded Manual 2014 04 29 7 FAQ amp Troubleshooting What is the IP address of my PaperCut Server Use operating system command line tools such as ipconfig Or ifconfig to determine this The embedded application shows Device Setup Connecting to server This indicates that the embedded application is unable to connect to the PaperCut server over the network The embedded application will continually try to connect to the server trying both the server name and IP so if there is a temporary network outage then it will start working once the connection is available again Common causes of this problem are e The PaperCut application server is not running e There are firewalls or network routing configuration that is stopping the network connection from being established Check firewalls on the PaperCut server or with your network administrator e There is a network outage that is stopping the connection being established Try accessing the web interface on the Toshiba device to check that a network connection can be established e The PaperCut server name or IP was not set correctly s
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