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Technical Reference Guide

1. LED Status Power Paper Ink ac jii s H1 E _ READY In ready E n INITIALIZING In initializing g POWER OFF In power off sequence Fast 1 Ei PRINTING In printing imi INK CHARGING In ink charging oO WORKING In working C t1 HEAD MAINTENANCE In print head maintenance state g oO MEDIA FORM ERROR Media form error ig g MEDIA SIZE ERROR Media size error g m Oo PAPER JAM ERR Paper jam error g an 1 PAPER REMOVAL ER Paper removal error B PAPER OUT Paper out g E PAPER OUT ERROR Paper out error g E ROLL COVER OPEN Roll paper cover open H E INK COVER OPEN Ink cartridge cover open i B NO INK CARTRIDGE No ink cartridge H INK READ ERROR Ink cartridge read error Chapter 1 aly vly EJ E utuo M E Blinking Off Nochange Error code LED Status Power Paper Ink i iba H Oo M B COVER OPEN Maintenance box cover open Bl E NO MAINT BOX No maintenance box Bl Oo M B READ ERROR Maintenance box read error H INK LOW Ink cartridge low ul E REPLACE INK Replace ink cartridge ia M B NEAR FULL Maintenance box near full pus Oo REPLACE MAINT B Replace maintenance box NOZZLE CLOGGED Print head nozzle
2. 126 2D SymboblFontSetlings sse ir eR RR EO REG WE rU TO ted et RO EHE EUR HERO ERE 138 Barcode and 2D Symbol Font Printing on NET Environment ssssssse mem 145 Print Previews sse ten Probate ste teure erre adv re CONG Rs i Peleus 147 Notification Selli gs a ioter eni pe dre e edle ca p Por P P P E Ee RR E A 148 Panel Bu ttenSeltirics o eite cct er terr e ctr ta s eee t e Pee TO OP s 150 SENSOKAGIUSTINGMT aset DE e Tercera aa host a fr Ou eda eeepc bod rr Be bieten betta 152 Media position detection SETTINGS 00 EE emen nnne 153 Nozzle Check Mode Settings viii iki ie teat e e Te po o Dri e ae DOR P HE E EUR dt 154 Seitings or Paper Handling After Print a ce ertet p e er a ea eee es 156 Paper boading Selttirigs us ce isnt Gant steer erp eret tec ert e dr d e Pho p dea n 158 Bepe III 161 B Network N eA C e in iere ere 163 Factory settings eon t e e BE e deci i be ove ode P HA e ERO Rd Dr Et 163 How to initialize the settings to the factory SETTINGS meme 163 Bii Tro bleshooting 5 irren Ende Urn e Rhe e rdi aada aaan trabe iet ena 164 Error Recovery Method eie ern cage eh etm rdi elg ne nb kr CEDAR RP Ka E FR Ra ARE BER TRE R REN NER i 164 HELP for EPSOINCPrIPIIGIS certet tren eet e cna on ri inve ro rn t e POE P n E 167 B Setting Check Mods diet ecctes anae daa aTe nea anid dae aia sacedccesedeedseacevadeteces sucecevectieree 169 DEI MSS OAS PIE T PI E 169 Status Sheet P
3. Chapter 2 Setup Use EPSON Status Monitor 3 When Use EPSON Status Monitor 3 is set the following operations will be performed When printing a window automatically appears allowing you to check the printer status and the ink level Error information is displayed when an error occurs during printing The EPSON Status Monitor 3 will not be activated if an error occurs when not printing Clicking the icon for EPSON Status Monitor 3 on the task tray allows you to display EPSON Status Monitor 3 at any time See Displaying the icon on page 95 for how to display the icon r LI EPSON Status Monitor 3 EPSON TM C3500 EPSON Ready to print Ready to print 7 Ink Status SJIC22P K SJIC22P C SJIC22PUM SJIC22P Y Maintenance Box Service Life a SJMB3500 ENT DSa Ss pe Piint Queue Bg ee Display window for EPSON Status Monitor 3 Icon on task tray 91 The following items can be set in Monitoring preferences Selecting error indications See Error notification setting for Not use EPSON Status Monitor 3 on page 93 Displaying the EPSON Status Monitor 3 icon on the task bar See Displaying the icon on page 95 n Monitoring Preferences SeA Select Notification Event Screen Notification B Error On O Communication Error Off O Ink Low Dff B Service Required On Default Settings
4. Settings For Paper Handling After Print Ink Levels Auto Cut Alter Every Page m ter Extend Printable Area D No Auto Cut Layout Information finch BK C M Y Media Width 441 1 18 4 41 Aedia Length 44 01 Completion Beeper Setting Brink Preview Label Width 425 100 425 Labellengh 688 059 4400 Labels Gap 012 0 12 0 24 M rval Refresh Ink Levels Version EB Save Delete me me g i 197 198 e Barcode Font List i TM C3500 Printing Preferences O GB General ci Page Layout User Defined Information Driver Utilities Mai And Uti gis Fon ReplecemeniF TEES Barcode and 2D Symbol B a Cj Configure Barcode fonts and 2D symbol fonts Driver Preferences Driver Preferences D ET Use this utility to make settings related to printing speed EPSON Status Monitor 3 Settings and 2D symbol fonts to replace True Type fonts in NET applications EPSON Log File Settings L Configure the log function EPSON Status Monitor 3 Preferences fra Notification Settings for Fatal Errors T Set errors which you need to receive a notification even if you are not using Import Export Settings E Import Export the following settings to BSF file General Page Layout the list of Favorite Setting Barcode and 2D Symbol F
5. the printer For details on how to use the utility see EPSON Monitoring Tool User s Manual NOTE EpsonNet SetupManager This is the utility to create a package to automatically install the printer driver and various types of application and set up the printer driver This utility is also used for EPSON Deployment Tool For details on how to use the utility see the help for EpsonNet SetupManager NOTE Download Drivers utilities and manuals can be downloaded from one of the following URLs For customers in North America go to the following web site http www epsonexpert com and follow the on screen instructions For customers in other countries go to the following web site https download epson biz com service pos 192 Chapter 5 Maintenance a Maintenance This chapter describes the efficient management method of the printers and printer drivers by using utilities targeted at the system administrators operating multiple TM C3500 units and client computers e Setting up printer before installation media type IP address For local printers distribute the backup file and set up a printer from the client computer 193 194 Creating a package to install set up the printer driver on a client computer The printer driver setup can be completed only by executing from each client computer Necessary information for an administrator of the printer page 195 Utility p
6. TM C3500 Confirm the settings ra Instali navi License Agreement Software Installation Printer lation Creating a Media Layout Confirming the Media Layout Confirm the media layout settings and then click Next To correct a setting click Back Item Media Source Media Form Media Layout Name Media Width Label Width Label Length Labels Gap Unit Media Type Print Quality Auto Cut Settings Roll Paper Die cut Label Gap UserLayout01 4 41 4 25 6 88 0 12 inch Matte Label Speed Auto cut After Every Page Chapter 2 Setup Restarting the Printer screen appears Restart the printer to apply the new settings Restarting the Printer The printer needs to be restarted to apply the changes to the printer settings Turn the power of the printer off and then back on Confirm restarting of the printer and then click Next License Agreement istallation tallation Creating a Media Layout When restarting of the printer completes the power LED green changes from i flashing to on lt r Do not open the roll paper cover ink cartridge cover and maintenance box cover or press the power switch and feed button while the power LED green is flashing Back 77 Ejection Angle of Printed Paper Make sure paper is ejected straight from the paper ejection guides as shown in the il
7. lt TM c3500 Graca Media Layout Creation Enter the layout information for the media to be used Media Layout Name Unit inch Omm installation Printer Installation Pea ee Label Width 4 25 Ej 1 00 4 25 Creating a Media Layout EE Installin Finish Label Length 688 HH 0 59 44 00 Labels Gap _ 0 12 Hj 0 12 0 24 ie Media Width 4 41 H 1 18 4 41 Cancel Back Next Item Description Media Layout Name Enter any name Unit Select the unit 75 76 ltem Description Media Layout selected in Step 3 Enter the width and length of the media to be used The information to be entered is different depending on the media type 5 The following window appears Enter each item and click Next 5 1 M c3500 bcc vag Install Navi Media Layout Creation gt Enter the print settings to be used Media Type Matte Label x License Agreement Print Quality Speed M J Software Installation Printer Installation Auto Cut Auto cut After Every Page z Creating a Media Layout ltem Description Media Type Select the media type Print Quality Select the print quality Auto Cut Select whether to enable disable autocut Confirming the Media Layout screen appears The newly set media layout information is displayed and click Next
8. 60 Chapter 1 Product Overview Paper Ejection Tray See the Attaching the Paper Ejection Tray on page 82 NOTE Black Mark Paper type Plain Media Fine Media PET Film Receipt Paper form Fanfold paper Paper size Width 76 to 105 mm x length 54 to 148 mm Paper 0 119 to 0 151 mm thickness Black Mark Paper type Plain Media Fine Media Die cut Label Paper form Fanfold paper Paper size Width 76 to 105 mm x length 54 to 148 mm Paper 0 145 to 0 161 mm thickness e The paper ejection tray cannot store multiple sheets of roll paper CAUTION e The paper ejection tray may not hold the paper perfectly depending on the condition of the paper or printing Ink Cartridge Model number SJIC22P K SJIC22P C SJIC22P M SJIC22P Y for TM C3500 SJIC23P K SJIC23P C SJIC23P M SJIC23P Y for TM C3510 Taiwan Southeast Asia model SJIC24P K SJIC24P C SJIC24P M SJIC2A4P Y for TM C3520 China Hong Kong model Type 4 color ink separated exclusive ink cartridge Ink color Black Cyan magenta yellow Ink type Pigment ink Ink life 6 months after loading to the printer 2 years after manufacturing Temperatures Transport 20 to 60 C up to 5 days for 60 C Storage 20 to 40 C up to a month for 40 C Installation 20 to 40 C up to a month for 40 C 61 62 Maintenance Box Model number SJMB3500 Type Maintenance box
9. Version 1 0 0 4 161 Select Completion Beeper Setting and then select the timing to sound the beeper Proceed to Step 4 dh EPSON TM C3500 Printing Preferences Favorite Setting Current Settings Save As Favorite Setting Print Settings Media Type Matte Label Z Print Quality Speed 5 Quality Automatic Advanced Advanced Media Source Saving Settings Media Layout 108 x 174 8 mm Die cut Label Y User Defined Media Position Detection BM Gap Roll Paper Saving Eliminate Lower Margin X Settings For Paper Handling After Print Ink Levels Auto Cut No Auto Cut Feed To Peel Off Position wile Only After Last Page Item Description After Every Page The beeper is set off after each page is printed Only After Last Page The beeper is set off the last page is printed 4 Click OK The settings for beeper sound are applied and saved 162 Chapter 3 Handling Network Interface The Ethernet interface information for this printer is as shown below Factory settings The factory settings for this printer are as follows Item Factory settings IP address setting mode Manual IP address 192 168 192 168 Host computer name EPSONXxXxXxXxx xxxxxx sets the lowest 6 digits of the MAC address Domain name None How to initi
10. Before attaching the power switch cover set DIP switch 1 to ON For details see Setting CAUTION the DIP switches Setting the DIP Switches on page 84 The printer power can then be switched by turning the AC supply on and off and you can also control the printer power with a device such as a distribution board In this case the power switch is used to reset the printer To prevent the power switch from being pressed Attach the power switch cover as it is without punching a hole in it A Set DIP switch to ON 2 Push the power switch cover onto the power switch of the printer eS Em ip Qoo C 70 Chapter 2 Setup To switch the power switch by inserting a long thin object into a hole Attach the power switch cover after punching the hole in it The hole cannot be punched in the power switch cover after it is attached to the printer CAUTION A Punch a hole in the power switch cover by pushing the middle of it with a hard fine tipped object 2 Push the power switch cover onto the power switch of the printer 71 Setting Up the Printer Set up the printer using Install Navi Install Navi is included in the supplied CD ROM A Turn on the computer to be connected to the printer 2 Make sure that the printer is turned off Be sure to turn the printer off CAUTION Set the CD ROM in the computer and Launcher automatically starts up Click Setup to
11. After Specified Number Of Page Media Layout 108 x 174 8 mm Die cut Label Y Media Position Detection BM Gap Roll Paper Saving Eliminate Lower Margin x Settings For Paper Handling After Print Ink Levels Auto Cut After Every Page a ka ag No Auto Cut BK C M Y Item Description After printing the paper is fed to the position where autocutting is possible and is automatically cut on a After Every Page page by page basis When resuming printing the paper is fed in the reverse direction to the printing posi tion and then printing resumes After printing the paper is fed to the position where t tting i ibl ly the last page is auto Only After Last au ocu ing is possible and on y is pag matically cut When resuming printing the paper is fed Auto Cut Page in the reverse direction to the printing position and then printing resumes Specify the cut interval After printing the paper is fed to the position where autocutting is possible and is automatically cut at specified intervals When resuming printing the paper is fed in the reverse direction to the printing position and then printing resumes Chapter 3 Handling Item Description No Auto Cut Feed To Peel Off Position After printing the paper is fed to the position where autocutting is possible and stops without performing autocutting Paper cutting is possible with the CUT but ton When resuming printing the paper is
12. Import Export Settings General setting Properties of the printer driver Advanced Printing Defaults Driver Utilities Import Export Settings e Be sure to register the settings on the General tab to favorite setting If not registered the initial settings of the printer driver are applied 2 Import Export Settings window appears Click Export Settings Import or export all user settings Export Settings Import Settings Cancel 124 Chapter 3 Handling 3 The window to save a file appears Specify a name and save the BSF file 4 The process completion window appears Click OK To the BSF file the print settings in favorite setting defined by the user are applied NOTE The print settings in Current settings are not applied Import Settings When the settings are imported from a BSF file the printer driver settings are overwritten Therefore to retain the existing settings for the items listed below create a BSF including the existing settings Favorite List User Defined Media List Barcode Font List Barcode Font Replacement List Follow the steps below to import the settings 4 Select Driver Utilities tab Click Import Export Settings Import Export Settings window appears Click Import Settings The confirmation window appears Click OK The window to open a file appears Select the file to be imported
13. Not use is set by default setting however if a fatal error occurs an error window can be displayed Use Not use EPSON Status Monitor 3 Not use EPSON Status Monitor 3 is set by default setting Notification Settings for Fatal Errors is displayed on the EPSON Status Monitor 3 Settings window in Driver Utilities Driver Preferences Driver Preferences D EPSON Log File Settings L Use this utility to make settings Configure the log function related to printing speed EPSON Status Monitor 3 Settings Notification Settings for Fatal Errors T Set errors which you need to receive a notification even if you are not using EPSON Status Monitor 3 Preferences Import Export Settings E e Import E port the following settings to BSF file General Page Layout the list of Favorite Setting Barcode and 2D Symbol Font Replacement and Driver Preferences EPSON Status Monitor 3 Settings is not available unless checking Use EPSON Status Monitor checkbox from Driver Preferences Only the system administrator can make Notification Settings for a fatal error Version 1 0 0 4 Follow the steps below to change to Use EPSON Status Monitor 3 89 90 d Oo Na Turn the printer ON Display the printer driver window See How to Display the Printer Driver on page 79 Select Driver Utilities tab and click Driver Preferences under Driver Preferen
14. ao Ro N The process completion window appears Click OK 125 Barcode Printing The printer driver has the built in barcode font Barcode printing is available if the barcode is not created on the application side Setting the barcode font Barcode print settings can be changed on Barcode and 2D Symbol on Driver Utilities tab r Barcode and 2D Symbol Settings Display All Font Name Font List Type UPCA Specified Point 57 5 Points Test Print 012345678905 Size Display l Print Common Settings F Hexadecimal Entry Mode F Use a Quiet Zone Barcode HRI Character Position Module 3 2 3 9 dots l Do Not Print Bar Height 288 9 999 dots Adjust Bar Width o Convert to Minimize Entire Symbol Recommended Value Configure the barcode The module size may differ from the specified size due to printer resolution which is determined by Media Type and Print Quality Click Size Display button and check the actual size Add Delete Cancel z Help A Change settings of the following Display Select Barcodes Font Name Input an arbitrary character string ASCII characters only 126 Chapter 3 Handling Type Select a barcode type from the following The displayed items are changed accordingly UPC A UPC E JANT3 EAN JAN8 EAN Code39 ITF Codabar Code93 Code128 GS1 128M GS1 128 GS1
15. unnecessary The backup file must be created on the administrator s computer Install TM C3500 Printer NOTE Driver to the administrator s computer before starting the operation The settings to be saved in a backup file Media settings Printer operation settings Notification settings Panel button settings Operating time settings Paper feed adjustment 203 204 Backup file creation proce dure Follow the steps below to create a backup file Start TM C3500 Printer 1 Driver 2 Select Maintenance And Utilities and click Printer Setting geh TM C 3500 Printing Preferences Gi General t Page Layout c Driver Utities Maintenance And Utiities Clea EA n Printhead Manual Head Cleaning C Nozzle Check N S Print a nozzle check pattem to check if any nozzle is clogged Printer Preferences b Printer Setting P Check nozzles and clean the clogged nozzles automatically Change the various printer settings Go er Version I L Help 4 3 TM C3500 PrinterSetting starts Soecify the printer settings 4 Click Settings Save and Restore J TM C3500 PrinterSetting Version d Settings gt Printer Adjustment Settings Save and Restore Option Current Settings tem Media source Media position detection settings Nozzle Check Mode Paper loading
16. 1 To specify other number than 0 make sure the multiplication of the digit number and the line number is under 928 QRCode LI Size is determined by the specified version If it does not fit in the specified version it is changed automatically to the appropriate version MaxiCode 2 For Mode2 and Mode3 the header and the second message are omissible I Specify the special character as the following format Control Character Hexadecimal SHIFT Ox7B 0x53 CODE B Ox7B 0x42 CODEC Ox7B Ox43 FNCI Ox7B 0x31 FNC2 Ox7B 0x32 FNC3 Ox7B 0x33 FNC4 Ox7B 0x34 GS1 DataBar Stacked GS1 DataBar Stacked Omnidirectional I Up to 13 digits of data can be specified L1 Do not specify the application identifier 01 for the head of the data L1 A check digit need not to be attached to the data GS1 DataBar Expanded Stacked J Multiple line symbol version of GS1 Databar Expanded How to specify the data is the same as GS1 Databar Expanded For details see GS1 DataBar Expanded on page 137 143 AztecCode T Supports the full range mode and the compact mode DataMatrix Q Supports the ECC200 versions square and rectangular Printing method Specify the selected 2D symbol font specified point and language to the printing data and print it r T 5 Document WordPad gt File Edit View Inset Format Help Del amp d Bo B http www epson com
17. 10 or 21 FNC1 is automatically added 11 When FNC1 is not at the end of the data followed by the application identifier 30 FNC1 is automatically added 1 FNC1 must not be at the end of the data followed by the application identifier 10 or 21 In this case an error occurs 11 When 01 is specified as the application identifier the 14th digit becomes a check digit When the check digit is not correct an error occurs Unlike GS1 128 the check digit is not automatically calculated nor replaced with LI is skipped 11 When the character right after is not 1 an error occurs I Specify the special character using the following format Control Character ASCII HRI Character FNCI 1 Space is printed C C is printed Y D is printed Left parenthesis for the application identifier C is printed Right parenthesis for the application identifier Y is printed d is printed Skipped character z Not printed Chapter 3 Handling GS DataBar Expanded 21 Specify the data of 2 to 255 digits D y is the delimiter for the application identifiers printed as the HRI character but not encoded I Be sure to include all the application identifiers in the data L1 When the first data is 01 after deleting application identifiers left and right parenthesis and from the specified data the 14
18. After replacing the maintenance box we recommend that you clean the platen NOTE See the Cleaning the platen on page 174 101 Replacing Roll Paper with Fanfold Paper Follow the steps below to replace the roll paper with fanfold paper A Press down the release lever and pull it to the front to open the roll paper cover Remove the used roll paper 2 Turn the printer ON 3 Display the printer driver window See How to Display the Printer Driver on page 79 4 Display TM C3500 PrinterSetting Select Maintenance And Utilities tab and click Printer Preferences Printer Setting 102 Chapter 3 Handling 5 From TM C3500 PrinterSetting specify the media source and the media position detection method Then click Apply Settings After setting Media source set Media position detection settings TM C3500 PrinterSetting Version 1 0 0 1 Ir Y General Media source settings Media Settings Before changing the setting remove the paper and close the roll paper cover To change the setting apply the setting and then turn the printer off and then back on Printer Operation Settings Media source Advanced Settings Printer Adjustment Settings Save and Restore Media position detection settings Option Media position detection settings Ep Die cut label 6 Model Name TM C3500 Serial Number ES00108006 UJ Port USB001 Firmware Ve
19. Before turning on the printer be sure to check that the AC adapter is connected to AN the power supply CAUTION Q When DIP switch 1 is OFF e Turns the power on after the POWER button has been pressed while the power is OFF e Turns the power off after the POWER button has been pressed for approximately 0 5 seconds while the power is ON 1 When DIP switch 1 is ON e Resets the printer after POWER button has been pressed for approximately 0 5 seconds See Setting the DIP Switches on page 84 for DIP switch setting NOTE Paper FEED button Qj If Media position detection settings is set to Full page label Continuous paper Transparent full page label feeds the paper continuously e The paper is fed by 15 mm if FEED button is pressed once e If the FEED button is held down the paper is continuously fed until the button is released 6 seconds at a maximum Qj If Media position detection settings is set to Die cut label BM Black mark continuous paper or Die cut label Gap Transparent die cut label feeds the paper to the print starting position NOTE When the printer is in the power saving mode when its vacuum fan is stopped starting up and stabilizing the rotation of the vacuum fan requires some time Approximately 2 seconds is required from the point when the paper FEED button is pressed until the point when paper feed starts 16 CUT button Qj If Media positio
20. Paper feed direction Rear edge of the last ticket 107 5 mm 4 32 or more Once the printing processing including autocutting for the last ticket or label is completed je UTION properly directly after the new print data is sent to the printer a Media size error occurs and the printer stops with the print data saved 180 Chapter 3 Handling Fanfold paper The following media forms can save on media Black mark continuous paper Die cut label BM Premise Moving to the peel position as post printing processing is not selected For black mark continuous paper and die cut labels BM Enable Notification setting at media size error Go to Maintenance And Utilities Printer Preferences Advanced Settings Notification Settings then from the Notification Setting at a Media Size Error menu select Notify errors Method for arranging the media Ensure a margin of 107 5 mm 4 32 or more from the rear edge of the last ticket or label to be printed and for labels leave only the backing Also behind the last ticket or label to be printed place a black mark A in the figure at the same interval up until that point L in the figure leave a gap of 5 0 5 mm 0 20 0 02 mm behind that and place another black mark B in the figure The maximum interval between the aforementioned 2 black marks is 11 mm 0 43 Maximum 11 mm 0 43 510 5 mm 0 20 0 02 Re
21. Select Maintenance And Utilities tab and click Printer Setting under Printer Preferences TM C3500 PrinterSetting window appears Select Advanced Settings Notification Settings Notification Settings window appears Specify each item Then click Apply Settings TM C3500 PrinterSetting Version 1 0 0 1 r7 General Notification Settings Y Advanced Settings Beep Notification Setting at an Error Notification Settings Beep Mi Eana Eton ating ty LED Notification Setting at Ink Low erating Time Settings T LED on x Notification Setting at a Media Size Error Settings Save and Restore Dy Notify an Error x Option Model Name TM C3500 Serial Number Uy Port USB001 Firmware Version The confirmation window appears Click Yes to send the settings to the printer 149 Panel Button Settings Enable disable the panel buttons of this printer Operation Caused Panel Button by Panel Button Settings Feed Button Paper feed Enable Disable Cut Button Paper cut Enable Disable Enable Also Enabled During Printing Cleaning Button Head cleaning Enable Disabled During Printing Disable Follow the steps below to make the setting A Turn the printer on Display the printer driver window See How to Display the Printer Driver on page 79 3 Select Maintenance And Utilities tab and click Printer Setting under
22. Environmental Setting for EpsonNet SDK for Windows To make environmental settings for the EpsonNet SDK for Windows setting ini of the EpsonNet SDK for Windows needs to be edited before installing it See below for instructions on editing it ltem Set contents Value Default TCPIP Set to use the EpsonNet SDK for Ethernet interface Apply Not apply O Set to use the EpsonNet SDK for USB interface Apply LOCAL Not apply O Set to use the EpsonNet SDK on shared printers Apply SHARE P E PEU 0 Not apply O Set to use the SNMP TRAP Apply TRAP 0 Not apply 0 EXECTYPE Fixed value TERM Set to use the server communication module for MS Apply SHREAGT Aas 0 shared printing Not apply 0 EPSONNETSDK Fixed value 0 INSTALL Fixed value 0 2 To send the printer status with the EpsonNet SDK it is necessary to set the Trap function CAUTION 187 Setting Procedure When the EpsonNet SDK has already been installed uninstall it first Follow the steps below to make the setting for the EpsonNet SDK and then install it again A Edit setting ini in the Install Disk of the EpsonNet SDK 2 Install the EpsonNet SDK 188 Utilities and Manuals Chapter 4 Application Development Information The several kinds of utilities and manuals other than the printer driver are available for this printer Name Manual Printer Driver TM C350
23. Matte label Synthetic label 0 129 to 0 195 mm 0 005 to 0 008 Glossy label 0 184 mm 0 007 Paper core Plan label Matte label Synthetic label External diameter 44 1 mm 1 74 or more Glossy label External diameter 56 8 mm 2 24 or more External diameter Maximum 101 6 mm 4 Winding direction Printing face must be facing outside e Do not use the paper with a hole or cutout CAUTION e To prevent glue from sticking to the roll paper supply unit use label paper whose outer edges are removed only on the right and left Die cut label Gap Edge R Chapter 1 Product Overview Backing paper width Label length Gap between labels Backing paper Label area Label width dge cutoff Media type Plain label Matte label Synthetic label Glossy label Media source Roll paper Backing paper width 30 to 112 mm 1 18 to 4 41 Label width 25 4 to 108 mm 1 to 4 25 Label length 15 to 1 117 6 mm 0 59 to 44 Gap between labels 3 to 6 mm 0 12 to 0 24 Left and right outer edges 2 mm x 0 5 mm 0 079 0 02 Label edge R 1 5 mm 0 059 or less Paper thickness Plain label Matte label Synthetic label 0 129 to 0 195 mm 0 005 to 0 008 Glossy label 0 184mm 0 007 Paper core External diameter Plan label Synthetic label External diameter 44 1 mm 1 74 or more Matte label Glossy
24. Printer Preferences TM C3500 PrinterSetting window appears Select Advanced Settings Panel Button Settings 150 Chapter 3 Handling 5 Panel Button Setting window appears Apply Settings Specify each item Then click TE TM C3500 PrinterSetting Version 100 1 General Y Advanced Settings Notification Settings Panel Button Settings Operating Time Settings Printer Adjustment Settings Save and Restore Option Model Name TM C3500 By Port USBOO1 lel Panel Button Settings Enable Disable the Feed Button Enable Enable Disable the Cut Button gt lt Enable Enable Disable the Cleaning Button A A Enable Also Enabled During Printing Serial Number Firmware Version e d 6 The confirmation window appears Click Yes to send the settings to the printer 151 Sensor Adjustment The threshold for the sensor can be adjusted when the sensor does not detect the label gap and black mark for the paper to be used Follow the steps below to make adjustment A Load the paper to the printer Turn the printer on See How to Display the Printer Driver on page 79 Select Maintenance And Utilities tab and click Printer Setting under Printer Preferences 3 Display the printer driver window TM C3500 PrinterSetting window appears Select Printer Adjustment
25. e PC AT compatible CPU RAM Conforms to the operating environment of the OS HDD The printers on the network is supported up to 64 printers In that case if the minimum CAUTION requirements above are not met the printer may not be able to come up to its standard Printing Specifications Printable Roll paper Minimum width 26 mm Maximum width 104 mm area Fanfold paper Minimum width 46 mm Maximum width 104 mm Print soeed 360 x 360 dpi Printing width 56 mm 103 mm s 72 mm 96 mm s horizontal x vertical 104 mm 85 mm s 720 x 360 dpi Printing width 56 mm 52 mm s 72 mm 48 mm s horizontal x vertical 104 mm 42 mm s dpi dots per 25 4 mm dots per inch 29 Paper Specifications The following is the type and the size of paper specified for this printer e When using paper other than the specified users must evaluate the recognition rate in advance to avoid deterioration of the paper feed accuracy barcode recognition rate print quality and frequent occurrence of paper jams e Depending on the temperature and humidity the synthetic labels and paper backing have different ratios of expansion and contraction and this causes the paper to curl If the paper curls the paper may be rubbed by the print head and become contaminated or the paper may jam e Do not use the paper which is extended by connecting with tape and others The paper may be detected incorrectly by the connected
26. For data of 11 digits a check digit is automatically added For data of 12 digits the 12th digit is regarded as a check digit but not proved 1 Composite difference from Normal For data of 12 digits the 12th digit is ignored and a check digit is automatically added UPC E J Normal 130 Specify the data of 11 to 12 digits For data of 6 digits the specified data is not changed and a check digit is automatically added For data of 7 digits the 2nd to 7th digits become the data characters and a check digit is automatically added For data of 8 digits the 2nd to 7th digits become the data characters and the 8th digit is regarded as a check digit but not proved For data of 11 digits a check digit is automatically added For data of 12 digits the 12th digit is regarded as a check digit but not proved For data of 7 digits or more specify 0 for the first digit since it is regarded as a number system character Chapter 3 Handling T Composite differences from Normal For data of 8 digits the 8th digit is ignored and a check digit is automatically added For data of 12 digits the 12th digit is ignored and a check digit is automatically added JANT3 EAN Q Normal e Specify the data of 11 to 12 digits For data of 12 digits a check digit is automatically added For data of 13 digits the 13th digit is regarded as a check digit but not proved Composite difference from Normal For data of
27. Repairs for any damage or breakdown of this product due to the use of non genuine Epson products will not be free of charge even if the warranty period is still valid Color adjustment of the product is based on the use of genuine Epson ink cartridges Use of non genuine ink cartridges may result in reduced print quality Use of genuine Epson ink cartridges is recommended A cool and dark place is recommended to store ink cartridges If the ink cartridge is stored in a cold place for a long period of time let it warm up at least 3 hours before using it If moving or transporting the product after the ink cartridges are installed leave them installed during the moving or transporting process 99 Replacing Maintenance Box Do not dismantle the Maintenance box Do not touch the IC chip on the cartridge Keep out of reach of children and do not drink Do not reuse a maintenance box which has removed and detached a long period When using the printer for the first time the replacement interval for the maintenance box is shorter than usual as ink charging consumes the ink Follow the steps below to replace the maintenance box 4 Turn the printer OFF 2 Open the maintenance box cover towards you 100 Chapter 3 Handling Put the maintenance box into the plastic bag for disposal of used main tenance box 5 With the label of replacement facing right slowly insert the new mainte nance box
28. Select Shortcut Icon A V Shortcut Icon BETES aa re el UB Double clicking the Shortcut Icon opens the Printer Status Window Chapter 2 Setup Error notification setting for Not use EPSON Status Monitor 3 Follow the steps below to set error notification for Not use EPSON Status Monitor 3 A Turn the printer on 2 Display the printer driver window See How to Display the Printer Driver on page 79 3 Select Driver Utilities tab and click Driver Preferences When EPSON Status Monitor 3 is enabled Notification Settings for Fatal Errors is not displayed Disable EPSON Status Monitor 3 by referring to Use Not use EPSON Status Monitor 3 on page 89 4 The Notification Settings for Fatal Errors window is displayed Select the items you want to display when an error occurs and click OK n m Notification Settings for Fatal Errors Eam Select Notification Event Screen Notification B Ambient Temperature Error n B Service Required n B Nozzle Clogged Warning On Default Settings Came Hep Ambient Temperature Error When the printer temperature is high Default Screen Notification On Service Required When a no print error or service required error occurs Default Screen Notification On Nozzle Clogged Warning When the nozzle is clogged Default Screen Notification On 93 94 Error notification setting
29. The font size of the 2D symbol can not be changed by Specified Point value CAUTION The 2D symbol is not printed when other values are selected 144 Chapter 3 Handling Barcode and 2D Symbol Font Printing on NET Environment Since NET Framework supports only True Type font and Open Type font the barcode and 2D symbol font which are registered in the printer driver can not be printed from the application Therefore True Type font is replaced with barcode and 2D symbol font by using font replacement function of the printer driver Barcode and 2D symbol fonts can be printed from the application under NET Framework environment by this replacement function The name of the print data in the application remains as True Type font name but changes to barcode and 2D symbol font when it is printed Font Replacement Font Replacement is executed from Font Replacement on Driver Utilities tab e Font Replacement True Type Font Marlett Arial Batang Batang BatangChe BatangChe Gungsuh Gungsuh GungsuhChe GungsuhChe True Type Font Name Replacement Font Name None None None None None None None None None None m gt Arial L Replacement True Type Font Replacement Target Font None Barcodes01 l Cancel Help A Make the following setting True Type font to be replaced Select True Type Font Font
30. code printing GS1 DataBar Omnidirectional GS1 DataBar Truncated GS DataBar Limited GS1 DataBar Expanded Two dimensional PDF417 QR code Maxi Code GS1 DataBar Stacked code printing GS1 DataBar Stacked Omnidirectional GS DataBar Expanded Stacked DataMatrix Aztec Power supply AC 100 to 240V Dedicated AC adapter 27 Temperatures Printing 10 to 35 C 20 to 80 RH no condensation humidity See Environmental Conditions on page 63 for details Storage When packed ink not loaded 20 to 60 C 5 to 85 RH no condensation 20 C or 60 C up to 120 hours Ink loaded 20 to 40 C 20 C up to 120 hours O to 30 C up to 6 months 40 C up to a month Overall dimensions H x W x D 310 x 283 x 261 mm excluding protrusions Weight mass Approximately 12 kg 26 45 Ib Not including the ink cartridge maintenance box AC adapter and roll paper 28 Chapter 1 Product Overview Hardware Requirements OS Microsoft Windows 8 32 bit 64 bit Microsoft Windows 7 SP1 32 bit 64 bit Microsoft Windows Vista SP2 32 bit 64 bit Microsoft Windows XP SP3 32 bit Microsoft Windows XP SP2 64 bit Microsoft Windows Server 2012 Microsoft Windows Server 2008 R2 SP1 Microsoft Windows Server 2008 SP2 32 bit 64 bit Microsoft Windows Server 2003 R2 SP2 32 bit 64 bit Computer Must support the following computers that run the above operating systems
31. 1 5 mm 0 06 or more in the print data e Even if Extend Printable Area is enabled the maximum value for the print area width is 104 mm 4 09 52 Chapter 1 Product Overview Die cut label BM Fanfold paper When Extend Printable Area is disabled Top bottom left right margins 1 5 mm Typical value E E E o E E Q o e Paper width ae o Paper feeding Center of paper width ae direction Ko Perforated line EESE lun eoo Auto cut position SS SS LL 2 0 mm or more Issuing pitch 18 0 mm more for auto cutting Auto cut position Interval of perforated lines Pm 1 5 to 3 0 mm 1 5 to 3 0 mm Perforated line Auto cut position L Print area 1 5mm lt 1 5mm L Label area Edge cutoff 2 0 mm gt Edge cutoff 2 0 mm L Backing paper Black mark position e Make sure to adjust perforated lines to an integral multiple of issuing pitch CAUTION e The perforated line and print area overlap each other to destabilize printing or perforated line and the auto cut position are misaligned to shorten the life of the autocutter if paper without black marks is used Use paper with black marks on the back of the paper to adjust the paper position 53 When Extend Printable Area is enabled Top bottom left right margins 0 mm Typical value E E E o E Paper width pm Q i 9 e Paper feeding Center of paper width o D P
32. ER fanfola paper still remains in the printer PAPER OUT Paper is out Paper is out PAPER OUT ERROR Check the paper path for a paper jam If jammed paper is found remove it com pletely Set the paper Replacing Roll Paper with Fanfold Paper on page 102 or Replac ing Fanfold Paper with Roll Paper on page 112 Pull out the fanfold paper that remains in the paper exit Inset fanfold paper into the fanfold paper slot at the back of the printer Set the paper Replacing Roll Paper with Fanfold Paper on page 102 or Replac ing Fanfold Paper with Roll Paper on page 112 ROLL COVER OPEN The roll paper cover is open Close the roll paper cover INK COVER OPEN The ink cartridge cover is open Close the ink cartridge cover NO INK CARTRIDGE An ink cartridge is not loaded Load an ink cartridge with sufficient ink left See Replacing the Ink Cartridge on page 97 164 Chapter 3 Handling LCD display Description Recovery method INK READ ERROR The ink cartridge information could not be read e Remove the ink cartridge Load the ink cartridge again e f the error occurs again replace the ink cartridge with a new one See Replacing the Ink Cartridge on page 97 The maintenance box cover is Close the maintenance box cover M B COVER OPEN open The maintenance box is not Load a maintenance box with sufficient NO MAINT BOX loaded space See Repla
33. Firmware Version From TM C3500 PrinterSetting you can change the following printer settings Item Description Media source settings Media source settings Media potision detection settings General Nozzle Check Mode Printer Operation Settings Paper Loading Settings Beep Notification Setting at an Error Notofication Settings e LED Notification Setting at Ink Low Notification Setting at a Media Size Error Enable Disable the Feed Button Panel Button Settings e Enable Disable the Cut Button Advanced Enable Disable the Cleaniing Button Platen Vacuum Operation Pause Time Settings Operating Time Settings Data Standby Time Settings Chapter 2 Setup Item Description Paper Feed Adjustment Paper Feed Adjustment e Adjust the Label Gap Detection Sensor Sensor Adjustment Printer Adjustment e Adjust the Black Mark Detection Sensor e Banding Adjustment Peint Head Alignment an e e Bi directional Printing Adjustment Save the printer settings to the backup file and tti Rest uc ee aie Resiele apply the settings in the backup file to the printer Option e Media source Settings Option Setting EPSON Status Monitor 3 When EPSON Status Monitor 3 is used the paper type and the ink level are displayed on a pop up window when printing In addition when a fatal error occurs an error window is displayed
34. Printer To change the settings for network printers use EPSON Monitoring Tool provided for administration To change the settings for multiple printers at a time create a backup file in advance and change the settings using EPSON Monitoring Tool For details on how to create a backup file see Creating a Printer Backup File on page 203 Before using EPSON Monitoring Tool register the network printers CAUTION Printers on the same network are automatically registered For a network printer on an external network register the IP address of the printer to EPSON Monitoring Tool before using it e Install the following items to the administrator s computer in advance TM C3500 Printer Driver EPSON Monitoring Tool e For details on how to change the settings for network printers see EPSON Monitoring Tool User s Manual e When the media settings are changed the printer driver settings must also be changed For details see Changing the Printer Driver Settings on page 206 201 Local Printer To change the settings for local printers use TM C3500 Printer Driver Follow the steps below to change the settings 4 Prepare a backup file and distribute it to the client computer For details see Creating a Printer Backup File on page 203 2 Connect the client computer to the printer whose settings are to be changed From the TM C3500 printer driver start TM C3500 PrinterSetting Click Settings Save and Re
35. Refresh Ink Levels Version 1 0 0 4 C93 Ex Chapter 3 Handling Item Description Media Type Select the media type Print Settings Print Quality Select the print quality Select the media layout If the media layout to be used is not included in Media Source Saving Settings Media Layout the list create a new layout See the Registering the Media Layout on page 80 Settings For Paper Handling Auto Cut Select this to enable autocut after printing After Print No Auto Cut Select this to disable autocut after printing A Qum the printer OFF Changes in the media position detection settings are saved in the memory in the printer CAUTION when the printer is turned off 4 4 Open the fanfold paper cover and take out the paper feed guide 105 A 2 Press down the release lever and pull it to the front to open the roll paper cover 4 3 nsert the paper feed guide for fanfold paper into the groove inside the roll paper cover to install it 106 Chapter 3 Handling 4 Akefer to the shutter adjustment method label on the top of the printer and open or close the shutters on the platen to match the width of the roll paper If the shutter is set incorrectly paper may be jammed or get dirty 62mm 9mm 112mm 2 44inch 3 82inch 4 41inch A Paper backing width mm Shutter open close status 30 mm 1 18
36. TM C3500 can also be acquired However the information may be impossible to acquire or limited depending on the printer model 207 Replacing the Printer If the printer needs replacement because of a failure or other reason it cannot be used by simply replacing the printers This explains the methods for replacing the printer without changing the application on the client computer Local Printer Replace the printer using the USB Replacement Service the USB Replacement Service is a program that detects when a new printer is connected changes the properties information of the printer driver registered in Windows and automatically changes the output port When this is installed as a resident program on the client computer it is not necessary to configure settings in the application printer driver or OS However printer settings are required U Preparation nstall the USB Replacement Service on the client computer Backup file of the existing printer J Printer replacement procedure 1 Start Deployment Tool on the administrator s computer and set the media source settings and media position detection settings to the new printer 2 Remove the existing printer from the client computer Connect the new printer and power on the printer The USB Replacement Service will detect the connection of the new printer and set a new printer port for the existing printer driver 3 Setthe media and ink cartridge in the new printer and charge
37. This prevents an error of setting change when changing the paper It is necessary to change Media position detection of the printer when the document is changed 121 Registering print setting on Favorite Setting A Set the printer driver depending on paper to print Set settings on Main and Page Layout tab Select from Media Layout when using User Defined Media 2 Click Save As Favorite Setting to display Save Delete Favorite Setting The current setting will be displayed on the list of the right side Enter print name 63 4 Click Add Print setting will be registered on Favorite Setting a 2 Current Settings f Save Delete Favorite Setting List Pee E Curent Settings Registered Settings Malle Label Matte Label nu Eliminate Lower Ma El Auto Cutter Ever Oif Speed 360360 dpi 3 Color Cont EPSON Prefered C Name Bates Gamma 22 Commentfoptional BECMY Ink Profie Off Bk lnk Of Creation Date and Time Cue uU yy 4 encer Heb User Defined Media Registered to Favorite Setting A EPSON TM C3500 Printing Preferences a Gi General 2 Page Layout CA Driver Utities K Maintenance And Utities A Favorite Setting Settingan Saves Favorite Setting Print Settings Media Type Print Quality Speed Quality Automatic Ad
38. When using the printer for the first time check the items included in the package The items included in the package are as follows T pray A B E F G H o a J K L A TM C3500 Series B Dedicated AC adapter C AC cable 1 D Ink cartridge E Maintenance box F USB cable G Paper ejection tray H Paper feed guide 2 POWER button cover J Label roll paper K User s Manual L CD ROM 1 The AC cable may not be included with the product 2 Attached on the rear of the fanfold paper cover 68 Chapter 2 Setup Installing the Printer Install the printer in an appropriate location with sufficient space around it Important Notes on Installation 10cm 3 93inch 22 10cm 3 93inch The printer must be installed horizontally Leave enough space in front of the printer for the ink cartridge cover and the roll paper cover to be fully opened Do not place the printer in a dusty location Protect the printer from heavy impacts They may cause defective print Do not allow cables to get caught or foreign matter to accumulate under the printer Make sure that there is at least 100 mm of space behind the printer back when installing Do not put a heavy object of 10 kg or more or an object that vibrates on the printer 69 Attaching the Power Swifch Cover Attaching the power switch cover prevents accidental pressing of the power switch
39. driver setting change package Start EPSON Driver Deployment on the administrator s computer and create a driver setting change package The driver setting change package is a package integrating the settings in an environment where each client computer has different printer driver settings or where multiple printer queues are set in a client computer You do not have to create this package when using the same network printer or using a local printer with the same settings mmmete o 3 Creating a driver installation package Start EPSON Driver Deployment on the administrator s computer and create a driver Y 4 Configuring environment of a client computer installation package Distribute the driver installation package created in the administrator s computer to each client computer and execute the package Installation of the printer driver automatically starts and the settings are automatically configured in accordance with the client computer environment Install the following items to the administrators computer in advance TM C3500 Printer Driver EPSON Deployment Tool EpsonNet SetupManager For details on how to create a driver installation package see EPSON Deployment Tool NOTE User s Manual 200 Chapter 5 Maintenance Maintenance Changing the Printer Settings Follow the steps below to change the printer settings for example to change the media type Network
40. fed in the reverse direction to the printing position and then print ing resumes Feed To Cut Position After printing the paper is fed to the position where peeling is possible and stops Paper cutting is possible with the CUT button When resuming printing the paper is fed in the reverse direction to the printing posi tion and then printing resumes 3 Click OK The settings for paper handling after print are applied and saved 157 Paper Loading Settings Follow the steps below to specify the settings for paper loading at power on paper cover close The following types are available for the settings for paper loading at power on paper cover close The type is set to Paper feed for positioning With cutting by default If you use the default setting there is no need to change the settings Paper loading at power on Settings Description Paper loading settings Die cut label BM Black Mark continuous paper Die cut label Gap Transparent die cut label Paper is loaded based on the upper end of black mark label detected by the black mark detector or label detector After paper feed is finished autocut is Paper feed for performed and the printer enters the standby status positioning With cutting Paper loading settings Full page label Continuous paper Transparent full page label A certain amount of paper is fed After paper feed is finished autocut is per formed and the printer
41. following items that can be set before ink charging Media source settings Media position detection settings Network settings such as IP address Y 2 Setting up a printer before ink charging Connect printers to the administrator s computer one by one and set up the printers according to the settings list created with EPSON Printer Deployment of EPSON Deployment Tool 3 Installing the printer Install the printer in the installation location Load the media and ink cartridge to be used and power on the printer Install the following items to the administrators computer in advance CAUTION TM C3500 Printer Driver EPSON Deployment Tool NOTE For details on the printer setting procedure see EPSON Deployment Tool User s Manual 199 Distributing the Printer Driver Create a driver installation package and distribute it to each client computer The driver installation package is used to automatically install the printer driver and set up the printer driver The package is created using EPSON Driver Deployment of EPSON Deployment Tool and EpsonNet SetupManager Follow the steps below to create the package 1 Creating a BSF file Start TM C3500 Printer Driver on the administrator s computer and create a BSF file for the environment of all client computers For details on how to create a BSF file see Exporting Importing Printer Driver Settings on page 124 Y 2 Creating a
42. for Use EPSON Status Monitor 3 Follow the steps below to set error notification for Use EPSON Status Monitor 3 1 2 Turn the printer ON Display the printer driver window See How to Display the Printer Driver on page 79 Select Driver Utilities tab and click Monitoring Preferences When EPSON Status Monitor 3 is disabled the Monitoring Preferences is not displayed Enable EPSON Status Monitor 3 by referring to Use Not use EPSON Status Monitor 3 on page 89 The Monitoring Preferences window is displayed Click on the box of your choice and click Ok r Monitoring Preferences Lo a Select Notification Event Screen Notification B Error On O Communication Error Off O Ink Low Off E Service Required n Default Settings Select Shortcut Icon H V Shortcut Icon Example ee Double clicking the Shortcut Icon opens the Printer Status cms He jJ Error When paper ink replacement is required Default Screen Notification On Communication Error When the printer power is off Default Screen Notification Off Ink Low When the ink amount is low Default Screen Notification Off Service Required When a printer error occurs Default Screen Notification On Chapter 2 Setup Displaying the icon Keeps icon on the task tray so that user can check as needed The icon is not displayed when default setting Follow the
43. head cleaning when necessary missing colors due to missing dots are prevented e Because the nozzle check is performed periodically during continuous printing printing may be interrupted for approximately 8 seconds e f 3 or more consecutive missing dots or 10 missing dots or more are detected the auto head cleaning is performed to resolve the missing dots 23 24 No Missing Dot Detection Mode The auto nozzle check and the auto head cleaning are not performed e This Auto nozzle check system cannot detect 100 of dot missing cases In cases extremely high reliability and safety is required Epson recommends the use of font constructed of 3 vertical dots or more in Anti missing Dot Mode or Anti missing Read Mode to prevent misreadings due to missing dots or ink drop distortions If an unfixable clogged nozzle occurs during auto cleaning after missing dot detection the following operations will be performed If missing dots are not less than the auto cleaning conditions even after auto cleaning is repeated Print head nozzle clogged warning occurs Auto cleaning conditions during the Print head nozzle clogged warning status are available only when a new missing dot error occurs Printer behavior during Print head nozzle clogged warning status When the number of missing dots is within the permitted amount printing can be con tinued The LCD displays NOZZLE CLOGGED When the number of
44. ink 4 Setup the new printer with the existing printer settings using the backup file of the existing printer 208 Chapter 5 Maintenance Network Printer Configure the IP address and other network settings of the existing printer and the settings of the existing printer in the new printer There is no need to configure the printer driver on the client computer L Preparation The network setting information of the existing printer IP address and so on Print the status sheet with the existing printer See Status Sheet Printing Ethernet inter face model only on page 172 Backup file of the existing printer J Printer replacement procedure 1 Start Deployment Tool on the administrator s computer and set the IP address media source settings and media position detection settings to the new printer 2 Install the new printer in the location where the existing printer was installed and connect it to the network 3 Setthe media and ink cartridge in the new printer and charge ink 4 From EPSON Monitoring Tool on the administrator s computer set up the printer using the backup file 209 For Inquiries If you have any technical questions about this printer or if any problems occur please contact us with the following information e Contents of technical questions must be about our printers only For those about prod NOTE ucts of Microsoft Corporation or other companies please contact them e f any
45. is prepared program language VB NET C C EPDI EPSON Printer Driver Interface for TM C3500 allows the printer driver setting also from the application Others e Auto cutter e Buzzer Model 12 The TM C3500 Series features the following models e TM C3500 Model for regions not listed below e TM C3510 Taiwan Southeast Asia model e TM C3520 China Hong Kong model Chapter 1 Product Overview Parts Name and Function Front Control panel on ME S x O o0 o D lt Ink cartridge cover Power switch cover Power switch Release lever Paper ejection guide Paper ejection table Paper ejection Paper ejection tray guide lock Roll paper cover Control panel Power LED Status LED Paper LED Ink LED 0 Status Paper Ink D ff TW Y LCD MB D 4 K C M YO Cut a A Feed Cleaning CUT button FUN Cleaning button OO Cee Paper FEED button LCD contrast adjustment button DIP switches 13 14 Back E Fanfold paper cover Paper feed guide Fanfold paper guide Connector lower rear Status sheet button Ethernet Connector USB connector DC power connector Cable hook Link LED Chapter 1 Product Overview Power Switch
46. label External diameter 56 8 mm 2 24 or more Maximum 101 6 mm 4 Winding direction Printing face must be facing outside 35 36 Form of perforated line Plain media 1 mm 0 039 uncut 5 mm 0 2 cut Fine media 1 mm 0 039 uncut 5 mm 0 2 cut PET film 0 6 mm uncut 8 4 mm cut e Do not use the paper with a hole or cutout CAUTION e Ifthe backing is synthetic media or film it will be difficult to cut by hand even if there is a perforation so do not use the perforation Chapter 1 Product Overview Die cut label BM When removing all the fringes Paper width Label length Oo Backing paper o Label area Gap between labels Edge cutoff LPISBPNIBUR Edge cutoff Backside Printing side le Center of black marks Center of paper nz width Center of paper width la Q D Paper feeding mo direction 2 o0 SE o Eo Perforation position 2 mm or more When using fan fold paper i g Backing paper Label area Black mark width Media type Plain label Matte label Glossy label Media source Roll paper Backing paper width 30 to 112 mm 1 18 to 4 41 37 38 Label width Label length 25 4 to 108 mm 1 to 4 25 15 to 1 117 6 mm 0 59 to 44 Gap between labels 3 to 6 mm 0 12 to 0 24 Left and right outer edges 2 mm x 0 5 mm 0 079 0 02 Label edge R 1 5 mm
47. label or black mark before there leaving only the backing Label edge Paper feed direction lt 172 5 mm 6 791 or more Fanfold Paper The following media forms can save on media Black mark continuous paper Die cut label BM Method for arranging the media Black mark continuous paper Place the edge of the first black mark in a position 25 mm 0 98 or more from the edge of the paper and do not place a black mark before there Black mark position Paper feed direction 25 mm 0 98 or more Die cut label BM Place the edge of the first label in a position 25 mm 0 98 or more from the edge of the paper and do not place a label or black mark before there leaving only the backing Black mark position Paper feed direction 4i 25 mm 0 98 or more Chapter 3 Handling Media arrangement for printing on the last sheet Roll paper The following media forms can save on media Black mark continuous paper Die cut label BM Die cut label Gap Transparent die cut label Premise The starting part of the paper roll and the roll core are not glued or taped down No autocut feed to peel off position is not selected at Settings for paper handling after print For black mark continuous paper and die cut labels BM Enable Notification setting at media size error Go to Maintenance And Utilities Printer Preferences Advanced Settings Not
48. length is 90 mm or more 2 Turn the power on while pressing the paper feed button Keep pressing the Power switch until the POWER LED is on Following test pattern is printed WSN00184 000006kP 0000193M Aamr Cgap D0000 Firmware Version Nozzle check mode Media position detection settings Printing position adjustment value Cut position Printing position adjustment value E0000 Cut position and printing position Status Specification Nozzle check mode Aamd Anti missing Dot Mode Aamr Anti missing Read Mode Aamc Anti missing Color Mode Anod No Missing Dot Detection Mode 170 Chapter 3 Handling Status Specification Media position detection Cnod settings Full page label Continuous paper Transparent full page label Cbmd Die cut Label BM Cbmc Black mark continuous paper Cgap Die cut label Gap Transparent die cut label 171 Status Sheet Printing Ethernet interface model only Network setting can be checked by printing the status sheet for the Ethernet interface model Following status sheet is printed when pressing the status sheet button on the rear of the printer NOTE The network setting can be reset to the default value by turning on the printer while press ing the status sheet button and holding the button down for 20 seconds or more EPSON Network Status Sheet 1 HW SW Ve
49. line and rubbed by the print head and become contaminated or the paper may jam 30 Paper type Category Form Width Continuous paper Plain Roll paper 30 to 108 mm Matte 1 18 to 4 25 Paper width Black mark continuous paper Plain Roll paper 30 to 108 mm Matte 1 18 to 4 25 Paper width Black mark continuous paper Plain Fanfold paper 50to 108 mm Matte 1 97 to 4 25 Paper width Full page label Plain label Roll paper 25 4 to 108 mm Transparent full page label Matte label 1 to 4 25 Synthetic label Label width Glossy label Die cut label Gap Plain label Roll paper 25 4 to 108 mm Transparent die cut label Matte label 1 to 4 25 Synthetic label Label width Glossy label Die cut label BM Plain label Roll paper 25 4 to 108 mm Matte label 1 to 4 25 Glossy label Label width Die cut label BM Plain label Fanfold paper 46to 108 mm Matte label 1 81 to 4 25 Label width Chapter 1 Product Overview Paper type Category Form Width Wristband Wristband Roll paper 30 mm 1 18 Paper width Continuous paper This is continuous paper Media type Plain Matte Media source Roll paper Paper width 30 to 108 mm 1 18 to 4 25 Paper thickness 0 084 to 0 124 mm 0 003 to 0 004 Paper core External diameter 44 1 mm 1 74 or more External diameter Maximum 101 6 mm 4 Winding direction Printing face must be f
50. nentes 80 B Attaching the Paper Ejection Tray eeeseeseseeeeeee eee ee nenne ennemi 82 B Setting the DIP SMO N S a aa a ara Er aa nennen ennt nennen enn nn nennen 84 Setting Procedure e eet epe tede e edt qun apeirian Er dn 84 F nction of the DIP SWITENES eec torre ayn iiec o p e Gl DO E ODE RR TOR ER 85 B Setting the Printer Diver sri niee aaae aaen r aaaea a aeaaea aS nenne nennen nnn nn nenne nnn nnns 86 BONGING REGUGTION ran itti t EUH e RR URGE A PE pe recu E HN can ar ot 86 TMEC 3500 PrinTerSettilig s sse prt t EO FC DR ORE B neo aca PIC ed aed 88 Setting EPSON status MONITOR Sadie oe tete te n o e D rt e a ed ba e s 89 PUN ING iss sec cestcie tone waceat asea e Aaaa aa a aa aana 97 B Replacing the Ink Cartridge 5 icti rite tee cd roti eodd 97 B Replacing Maintenance BOX eeseseeeeeeeeeee eee ene nennen nnne nennen nnne enn nnne nnns 100 B Replacing Roll Paper with Fanfold Paper eeeseseeeeeeeeeeeeenneeeee eene 102 B Replacing Fanfold Paper with Roll Paper eeeeeeeeeeeeeeee eren nnne nnne 112 B Setting the Printer Driver eee rk cor eee co oli enano Deed vanae Ce east 120 Favotite Setling oo EH e Wr otio IRE o Re ORO terti Gal Fonero d RV 120 Information for User DefIniTIOTi i tci Ctr C eco ette e i e n d el 123 Exporting Importing Printer Driver Settings 124 sioreere duranepr m
51. not 1 an error occurs _I Specify the special character as the following format Control Character ASCII HRI Character FNCI 1 Space is printed Left parenthesis for the application identifier C is printed Right parenthesis for the application identifier Y is printed Check digit position Check digit is printed T An error occurs when the format identifiers do not meet the following condition Format Identifier Format 01 Numbers of 14 digits 10 Alohanumerics of 1 20 digits 17 Numbers of 6 digits YYMMDD 21 Alohanumerics of 1 20 digits 30 Numbers of 1 8 digits 135 136 GS DataBar Omnidirectional GS1 DataBar Truncated GS1 DataBar Limited I The first application identifier 01 is not included in the data 11 When printing the HRI characters the first application identifier 01 is printed as 01 before the packing identification code L1 A check digit need not to be attached to the barcode data 1 When printing the HRI character a check digit is printed after a product code 1 For GS1 Databar Limited specify 0 or 1 for the first digit GS DataBar ExpandeaM 21 Specify the data of 38 to 66 digits that does not include T y is the delimiter for the application identifiers printed as the HRI character but not encoded 11 When FNC1 is not at the end of the data followed by the application identifier
52. permitted missing dots and auto cleaning for each nozzle check mode Auto cleaning conditions missing dot or more 2 missing dots or more Anti missin Anik missing Anti missin No Missing Condition 9 Read Mode 9 Dot Detection Dot Mode Color Mode Default Mode No 2 consecutive Permitted missing dots None 1 missing dot or missing dots ana less less than 9 missing dots 3 or more consecutive dots or 10 or more missing dots e Anti missing Dot Mode The auto nozzle check is performed at each timing and by performing the auto head cleaning when necessary missing dots are prevented NOTE e Because the nozzle check is performed periodically during continuous printing printing may be interrupted for approximately 8 seconds e f more than 1 missing dot is detected the auto head cleaning is performed to resolve the missing dot Anti missing Read Mode The auto nozzle check is performed at each timing and by performing the auto head cleaning when necessary missing reads due to missing dots are prevented NOTE e Because the nozzle check is performed periodically during continuous printing printing may be interrupted for approximately 8 seconds e f more than 2 missing dot is detected the auto head cleaning is performed to resolve the missing dot Anti missing Color Mode The auto nozzle check is performed at each timing and by performing the auto
53. registered and displayed on the list of Defined Media Layout 2 EES wa Registered paper 3 Gi Gener LE Page Lara GS Diver Us i Martenence And ui 3 Fayoite Seting DelgulSainge i v Save As Fave Seting User Defined Media Layout Print Settings Media Layout Name Media Type Matte Label x UserLayout03 Print Quality Speed Quality Automatic Advanced Defined Media Layout Media Source Saving Settings i UserLayout01 MediaLayout 108 x174 8 mm Diecu Label C sereia HL gt UserL ayout02 Media Position Detectio M Gap __ Ral Paper Saving Eliminate Lower Margn Setings For Paper Handing Aer Pint Ink Levels Avocu Mer Every Page z agm o Auto Cut BK COM Y C Completion Beeper Setting E Brint Preview po US Retesh Ik sion MI Vin 1 10104 4 piecu Label Gani Ez Hep Layout Information inch Media Width 441 118 441 nat Label Width 425 1 00 4 25 Label Length 6 88 0 59 44 00 Labels Gap 012 0 12 0 24 BM Interval 6 81 Attaching the Paper Ejection Tray If you attach the paper ejection tray you can temporarily store the printed paper in the tray Follow the steps below to install adjust the ejection tray e Paper may not stay in the paper ejection tray depending on the paper curl and length CAUTION e When the f
54. rim Rite ie satan ine rr e ur ee MIR RED SR E ITE ERE 197 10 i System Configuration err ttn ner nib epninaevvseterdedetenetes 199 Installing the Printer sito wel son ORE t Rae ue ta RO RR 199 Distributing the Printer Driver cite rt petere end eo Go dn ced en pe 200 MB MGINTOMONCG Cee oes e E E A 201 Changing Ihe Printer Settings eU do eat at re eei ee aes 201 Changing the Printer Driver Settings sssseeeeememmeemnnennn nnns 206 Monitoring the Network Printer EEE Eee enne nennen 207 Replacing the Printer casae teo ne ee een b v delben t ded bes d E 208 B Forlnquiries recorte eo rcr e SA e ceca enne c i a E sage Dei adn cere 210 Chapter 1 Product Overview Product Overview This chapter describes features and specifications of the product Features The TM C3500 series TM C3500 TM C3510 TM C3520 are a 4 color ink jet printer that offers high speed easy operability and high reliability required for on demand label printing Printing High speed printing 103 mm s printing width 56 mm 360 dpi x 360 dpi bi directional printing 52 mm s printing width 56 mm 720 dpi x 360 dpi bi directional printing NOTE The print speed is different depending on the resolution and the printing width Color printing KCMY 4 color printing Print resolution Plain Plain label 360 dpi x 360 dpi Others 360 dpi x 360 dpi 720 dpi x
55. source vanced Settings 4 z E i9 Roll paper Printer Adjustment Settings Save and Restore Media position detection settings Option Media position detection settings Eg Die cut label Gap Transparent die cut label M E Model Name TM C3500 Serial Number ES00108006 fy Port USBOO1 Firmware Version TAD00058 4 Item Description Media source Select Roll paper Media position detection settings Select the media type e Full page label Continuous paper Transparent full page label e Die cut label BM e Black mark continuous paper e Die cut label Gap Transparent die cut label 113 7 The confirmation window appears Click Yes to send the settings to the 8 The following window appears Click OK LIC CR i The paper feeder setting has been changed to Roll paper If the fanfold paper guide is attached remove it from the printer as shown in the diagram below 9 The completion window appears Click OK 114 A gon the printer driver window select General tab Specify the media settings and click OK ah EPSON TM C3500 Printing Preferences 0000000 A General 62 Page Layout c Driver Ltiities f Maintenance And Utilities Favorite Setting Print Settings Media Type Matte Label z Print Quality Speed Q Quality Automatic O Advanced Advanced Media Source Saving Settings
56. steps below to display the icon 4 Turn the printer ON Display the printer driver window See How to Display the Printer Driver on page 79 3 Select Driver Utilities tab and click Monitoring Preferences The Monitoring Preferences window is displayed Check the box of Shortcut Icon and select the icon to display on the task bar Click OK r Monitoring Preferences ex Select Notification Event Screen Notification B Error On O Communication Error Off O Ink Low Off E Service Required n Default Settings Select Shortcut Icon d V Shortcut Icon Example LEA R NN wr iy Double clicking the Shortcut Icon opens the Printer Status l Cancel Help 95 96 Chapter 3 Handling Handling s This chapter describes basic handling of the printer Replacing the Ink Cartridge When the ink ends the INK LED lights Follow the steps below to replace the ink cartridge A Turn the power on and make sure that the INK LED lights 2 Pull down the ink cartridge cover to the front to open it Open the ink cartridge cover and wait at least 4 seconds until internal operations stop If you take out the ink cartridge in less than 4 seconds there is a risk that the ink may spurt out 97 98 3 If there is a used ink cartridge that requires replacement slowly push the ink cartridge check that the lock is released and pull the ink cartrid
57. sur face facing upward 116 Chapter 3 Handling A 6 Lock the roll paper guide TCT t Ooo m A 7 Refer to the shutter adjustment method label on the top of the printer and open or close the shutters on the platen to match the width of the roll paper If the shutter is set incorrectly paper may be jammed or get dirty 30mm 62mm 79mm 97mm 1 18inch 3 82inch 112mm 4 41inch 3 Paper backing width mm Shutter open close status 30 mm 1 18 or more less than 62 mm 2 44 Close all shutters 62 mm 2 44 or more less than 79 mm 3 11 Open only the most inward shutters 79 mm 3 11 or more less than 97 mm 3 82 Open only the 2 most inward shutter rows 97 mm 3 82 or more less than 112 mm 4 41 Open only the 3 most inward shutter rows 112 mm 4 41 Open all shutters 117 A g helease The lock of the paper ejection guide with a fine tipped tool 118 Chapter 3 Handling 21 Turn the printer ON After this the printer feeds the paper automatically to remove any slack in the roll paper 2 2 Confirm that the LCD displays an R MB Qo G Ke COMO YO This is the end of loading of the roll paper 119 Setting the Printer Driver 120 Favorite Setting Favorite Setting is the function to administer print setting of the printer driver into one The setting from Main and Page Layout tab such as Media Ty
58. the attachment OT WA34 Do not print inside or within 2 mm 0 08 around the snap button mounting hole to pre 55 When Extend Printable Area is enabled Top bottom left right margins 0 mm Typical value Paper width i Paper feeding direction Center of paper width Autocutting position 157 2 mm 70 4 mm Recommended print area for text and barcodes dimension 184 2 mm 105 9 mm Autocutting position C Print area st N L Paper ess Blackmark position back Do not print inside or within 2 mm 0 08 around the snap button mounting hole to pre vent damage to the mechanical functions e f using the WB S M L series use the attachment OT WA34 e f you enabled Extend Printable Area printing is done with settings for no margins but the printing might protrude beyond the paper label depending on the actual print posi tion and the set position for the paper label To make sure printing doesn t protrude out ensure margins of 1 5 mm 0 06 or more in the print data 56 Chapter 1 Product Overview Wristband roll paper WB M series When Extend Printable Area is disabled Top bottom left right margins 1 5 mm Typical value Paper width Center of paper width oce feeding direction Autocutting position 156 5 mm 265 0 mm 142 4 mm Recommended print area for text and barcodes dimension 29
59. the paper label To make sure printing doesn ft protrude out ensure margins of 1 5 mm 0 06 or more in the print data e Even if Extend Printable Area is enabled the maximum value for the print area width is 104 mm 4 09 46 Chapter 1 Product Overview Full page label Roll paper When Extend Printable Area is disabled Top bottom left right margins 1 5 mm Typical value Paper width Center of paper width Proce feeding direction Auto cut position 12 0 mm or more 15 0 mm or more Auto cut position Print area width L Print area 20mm Label area Ol Backing paper When the roll paper option is set to Banner Mode a top margin is set only on the first CAUTION page of the print job and not on the rest A bottom margin is set on the last page of the print job 47 When Extend Printable Area is enabled Top bottom left right margins 0 mm Typical value Paper width Center of paper width Paper feeding direction Auto cut position o o E O fox re 9 E E o 9 Auto cut position Outer edge Removed 20mm Print area _ Label area ml Backing paper Outer edge Removed Prnt ar awidth 2 0 mm e f you enabled Extend Printable Area printing is done with settings for no margins but CAUTION the printing might protrude beyond the paper label depending on the actual print posi tion and the set position for the paper label To make
60. the printer driver is specified There is no need to change the USB serial number of the TM C3500 before replacement Uninstallation of USB Printer Class Device Replacement Service USB Printer Class Device Replacement Service is not displayed in the software list in the control panel For uninstallation follow the steps below A Close all applications running on the computer Select Start Control Panel Uninstall a program EPSON Printer Driver Utility Click Uninstall Change 3 EPSON Printer Utility Uninstall screen appears Select Utility tab r hl p EPSON Printer Utility Uninstall Printer Model Utility EPSON Network Utility 3 e Select USB Replacement Service and click OK Click OK to start uninstallation 5 The completion window appears Click OK 190 Chapter 4 Application Development Information Restrictions in USB Printer Class Device Replacement Service In using USB Printer Class Device Replacement Service on Windows 8 or Windows Server 2012 the following restrictions apply 1 After the printer is replaced the green check mark indicating default printer in Devices and Printers window may be shown on the previous printer that was applied before replacement Or the check mark may not appear In these cases the check mark indication can be corrected with the following steps Return to the desktop screen and open Devices and Printers w
61. to replace Select barcode and 2D symbol font to replace Click OK True Type font is replaced by barcode and 2D symbol font 145 146 Printing barcode and 2D symbol Sets specified number of point language of the replaced True Type font by barcode and 2D symbol font to the print data Document WordPad File Edit View Insert Format Help Dee amp d Bo B Arial ees 012345678 9 vx 575 v Westem BZU For Help press F1 NUM e The number of point for barcode and 2D symbol is specified check it from Barcode and NOTE 2D Symbol on Driver Utilities The barcode and 2D symbol can not be printed if a value other than those specified is set e The replaced True Type font can be used only for specifying barcode and 2D symbol therefore if the character other than specified is used can not be printed Make sure to use True Type font that is not be used for other printing Chapter 3 Handling If this function is checked the print preview window is displayed when printing is performed from an application allowing you to check the print result image before printing Displays the print preview before printing if this check box is turned on To improve 2D symbol scanning accuracy we recommend no paper feed during 2D symbol NOTE printing a T EPSON Print Preview Document ra HEB Paper feed position W
62. top position Q Black mark continuous paper When adjusting the position of continuous paper using the black mark this adjusts the print position and autocut position in relation to the black mark top position Q Die cut label Gap Transparent die cut label When adjusting the position of die cut label using the gap this adjusts the print position and autocut position in relation to the label top position Media position detection settings Media source settings Roll Paper Fanfold Paper a aa paper Transparent Available Unavailable Die cut label BM Available Available Black mark receipt Available Available Die cut label Gap Transparent die cut label Available Unavailable 153 154 Nozzle Check Mode Settings The following modes are available for the printing operation mode setting The mode is set to Anti missing read mode by default If you use the default setting there is no need to change the settings Anti missing Dot Mode e Anti missing Read Mode e Anti missing Color Mode No Missing Dot Detection Mode For details on each mode see Auto nozzle check system on page 22 How to Set the Mode 4 Turn the printer on Display the printer driver window See How to Display the Printer Driver on page 79 3 Select Maintenance And Utilities tab and click Printer Setting under Printer Preferences TM C3500 PrinterSetting window appears Select General Printer
63. with a built in waste ink absorber Life None Temperatures Conforms to Environmental Conditions on page 63 Electrical Characteristics Power supply Dedicated AC adapter Input voltage rated 100 V to 240 V Frequency rated 50 Hz to 60 Hz Power Operating Approximately 30W Peak 50 W consumption Stand by Approximately 2 5 W When power is Approximately 0 3 W OFF e Use the dedicated AC adapter included in the product package e For the Ethernet cable use cable with CAT5e or higher shielding Chapter 1 Product Overview Environmental Conditions Item Specification Temperatures X Printing 10 to 35 C 20 to 80 RH no condensation humidity 80 55 9 E i 20 10 2 35 Temperatures C Barcode 15 to 35 C 20 to 80 RH no condensation printing Storage When packed ink not loaded 20 to 60 C 5 to 85 RH no condensation 20 C or 60 C up to 120 hours Ink loaded 20 to 40 C 20 C up to 120 hours O to 30 C up to 6 months 40 C up to a month Pressure Operating 850 to 1060 hPa approximately 0 to 1500 m above sea level elevation i Not operating 850 to 1060 hPa approximately 0 to 1500 m above sea level including in transportation Acoustic noise During Approximately56 dB ANSI Bystander position operation Based on Epson evaluation conditions including the use of the including using autocutter the autocutter 63 External
64. 0 005 Gaps of perforated line 203 2 to 304 8 mm 8 to 12 Form of perforated line Plain media 1 mm 0 039 uncut 5 mm 0 2 cut Fine media 1 mm 0 039 uncut 5 mm 0 2 cut PET film 0 6 mm uncut 8 4 mm cut Number of folds 500 or less e Do not use the paper with a hole or cutout CAUTION e Autocutting on the perforated lines may generate minute paper dust causing machine problems Also autocutting ahead of the perforated line may cause problems when feeding paper Therefore autocutting must be performed 0 5 mm to 1 mm 0 02 to 0 039 behind the perforated line e Black marks must position away at least 0 5 mm 0 02 from the perforated line e The perforated lines on both sides of the paper edge must be left uncut e Make sure to keep the same position of the black marks to the perforated lines position that can be detected by black mark sensor when inserting the paper from either side in order to use the paper inserting from reverse direction 33 34 Full page label Backing paper width g Backing paper Label width O Label area Edge cutoff Edge cutoff Media type Plain label Matte label Synthetic label Glossy label Media source Roll paper Backing paper width 30 mm to 112 mm 1 18 to 4 41 Label width 25 4 to 108 mm 1 to 4 25 Right and left outer edges 2 mm x 0 5 mm 0 079 0 02 Paper thickness Plain label
65. 0 059 or less Width of a black mark 13 mm 0 51 or more Length of a black mark 5 mm 0 19 or more Center of a black mark 8 5 mm 1 mm 0 33 0 039 Gaps between black marks 18 to 1 123 6 mm 0 71 to 44 24 Paper thickness Plain label Matte label 0 129 to 0 143 mm 0 005 to 0 006 Glossy label 0 184 mm 0 007 Paper core Plain label outer diameter 44 1 mm 1 74 or more Matte label Glossy label outer diameter 56 8 mm 2 24 or more External diameter Maximum 101 6 mm 4 Winding direction Form of perforated line Printing face must be facing outside Plain media 1 mm 0 039 uncut 5 mm 0 2 cut Fine media 1 mm 0 039 uncut 5 mm 0 2 cut PET film 0 6 mm uncut 8 4 mm cut Do not use the paper with a hole or cutout e CAUTION e For the black mark position of the die cut label paper match the label edge to the black mark edge Chapter 1 Product Overview Media type Plain label Matte label Media source Fanfold paper Backing paper width 50 to 112 mm 1 97 to 4 41 Label width 46 to 108 mm 1 81 to 4 25 Label length 15 to 301 8 mm 0 59 to 11 88 Gap between labels 3 to 6 mm 0 12 to 0 24 Left and right outer edges 2 mm x 0 5 mm 0 079 0 02 Label edge R 1 5 mm 0 059 or less Width of a black mark 13 mm 0 51 or more Length of a
66. 0 Series Technical Reference Guide InstallNavi None EpsonNet Config EpsonNet Config Manual EpsonNet SDK for Windows EpsonNet SDK for Windows Reference USB Printer class Replacement Service None Sample Program None For how to use see the menu page of the sample pro gram EPDI Sample Program EPDI for TM C3500 Reference Manual EPSON Deployment Tool EPSON Deployment Tool User s Manual EPSON Monitoring Tool EPSON Monitoring Tool User s Manual EpsonNet SetupManager None Install Navi This utility is used to install the printer driver and set up the printer Following the instructions on the screen you can install the printer driver and set up the printer at the same time EpsonNet Config The network setting and changes are available for more than one EPSON printers in the network Some EPSON printers are not supported EpsonNet SDK for Windows This is the software development kit for monitoring the printer via network 189 USB Printer Class Device Replacement Service This is a resident service on the computer When the TM C3500 is replaced for service or other reason this detects the printer connection and automatically changes the output printer of the printer driver This allows the printer to be replaced without changing settings in the application The printer is not replaced if a port is specified for the application output destination The printer is only replaced if
67. 2 1 mm 105 0 mm 138 9 mm E E 9 Oy Autocutting position E E Print area E E Paper 9 To m q Do not print inside or within 2 mm 0 08 around the snap button mounting hole to pre e CAUTION vent damage to the mechanical functions e f using the WB S M L series use the attachment OT WA34 57 When Extend Printable Area is enabled Top bottom left right margins 0 mm Typical value Paper width 36 mm Center of paper width Paper feeding direction sf eo 3 Autocutting position 156 5 mm 265 0 mm 142 4 mm Recommended print area for text and barcodes dimension 292 1 mm Autocutting position L Print area L Paper E E bt EN e Do not print inside or within 2 mm 0 08 around the snap button mounting hole to pre vent damage to the mechanical functions If using the WB S M L series use the attachment OT WA34 If you enabled Extend Printable Area printing is done with settings for no margins but the printing might protrude beyond the paper label depending on the actual print posi tion and the set position for the paper label To make sure printing doesn t protrude out ensure margins of 1 5 mm 0 06 or more in the print data 58 Chapter 1 Product Overview Wristband roll paper WB L series When Extend Printable Area is disabled Top bottom left right margins 1 5 mm Typical value Paper wi
68. 360 dpi dpi dots per 25 4 mm dots per inch e Supports printing on various types of paper Roll paper Fanfold paper Continuous paper Black mark continuous paper Full page label Transparent full page label Die cut label Transparent die cut label Detects positions of black marks and gaps between labels Plain Matte Plain label Matte label Synthetic label Glossy label Wristband e System to prevent ink from smearing out of the printable area such as on the backing paper of Die cut Label e System to prevent missing read or missing color caused by missing dots Handling Replacing the roll paper and the ink cartridge can be done only by operation in the front Multiple printed sheets can be stored in the paper ejection tray The paper ejection tray cannot store multiple sheets of roll paper 11 Reliability Pigment ink for excellent light fastness and water resistance High reliability system to prevent missing dots with auto nozzle check system installed software Windows printer driver is available The printer driver has the built in barcode font and available from NET application Reprint function allows printing to the page that was not printed after solving paper jam error or an error of paper out The printer status can be obtained in network environment by EpsonNet SDK for Windows SDK is provided as API to make original application for obtained printer status Dedicated sample program
69. 5 Use a Quiet Zone Leaves a blank margin around 2D symbols The 2D symbol printing position is moved based on the amount of margin NOTE 2 Make settings of the following items according to the selected Type e PDF417 Module Width Module Height Column Step Truncation Symbol Error Correction Level ORCode Model Module Version Error Correction Level Characters e MaxiCode Mode e GS1 DataBar Module Num Of Chars Makes settings of the module width for PDF417 Makes settings of the module height for PDF417 by the ratio to the module width Input the number of columns for PDF417 Enter the number of steps for PDF417 Turn on this check box when making a symbol without the stop code Select an error correction level for PDF417 The data can be read even if the part of the symbol is broken and restoration ratio becomes higher for bigger numbers Select a QRCode model Select the width of cell module for QRCode Specify the version for QRCode The number of characters that can be con verted into 2D symbols is different depending on the version of QRCode Select an error correction level for QRCode The data can be read if the part of the symbol is broken and restoration ratio becomes higher in the order of level L M Q H Enter the number of QRCode digits Select a MaxiCode mode Turn on the check box of Hexadecimal Entry Mode wh
70. 8 digits the 8th digit is ignored and a check digit is automatically added JAN8 EAN Q Normal e Specify the data of 7 to 8 digits For data of 7 digits a check digit is automatically added For data of 8 digits the 8th digit is regarded as a check digit but not proved 1 Composite difference from Normal For data of 8 digits the 8th digit is ignored and a check digit is automatically added Code39 2 A maximum of 256 digits can be specified 11 When both or either one of start stop code is not specified it is automatically added ITF 2 A maximum of 256 digits can be specified 11 When data of odd digit number is specified 0 is automatically added to the head Codabar 2 A maximum of 256 digits can be specified 11 When the start code is not specified A is automatically added as a start code 11 When the stop code is not specified the same value as a start code is added as a stop code 11 When the start stop code is input in lower case letters they are automatically converted into upper case letters 131 Code93 2 Specify the data of 1 to 255 digits L1 A start code 2 check digits stop code is automatically added 1 A character L1 that indicates a start code is printed for the head of the HRI character L1 A character L1 that indicates a stop code is printed for the end of the HRI character 1 HRI characters of the control characters 00h 1Fh 7Fh are printed combini
71. Adjustment e Sensor Adjustment window appears Click Start adjustment for the sensor to be adjusted o S TM C3500 PrinterSetting Version 1 0 0 1 r7 General Adjust the Label Gap Detection Sensor Advanced Settings Load the paper to be used and then start the adjustment Printer Adjustment x B Label Gap Detection Sensor Paper Feed Adjustment Sensor Adjustment Default Settings Print Head Alignment Settings Save and Restore Adjust the Black Mark Detection Sensor Load the paper to be used and then start the adjustment Option jj Black Mark Detection Sensor Start adjustment Default Settings iF Model Name TM C3500 Serial Number ny Port USB001 Firmware Version c 7 The confirmation window appears Click Yes to send the adjust the sen sor 152 Setting the Printer Media position detection settings Chapter 3 Handling This product can perform the following four types of Media position detection setting The aforementioned Media source setting and the Media position detection setting are related as below table 1 Die cut label BM Q Full page label Continuous paper Transparent full page label Detects paper presence only and does not adjust the paper position When adjusting the position of die cut labels using the black mark this adjusts the print position and autocut position in relation to the black mark
72. DIP Switches on page 84 e When the paper is in Paper out status which is without printing data the beeper does not sound 21 Product Overview Auto nozzle check system 22 This product has an Auto nozzle check system that detects missing dots You can select the Nozzle check mode depending on level of requirement for missing dots The following table shows the timing for auto nozzle check for each nozzle check mode printing operation mode oe Anti missing EE No Missing Dot Timing for auto nozzle Anti missing Anti missing check Dot Mode kgga Mode Color Mode porochon default Mode At printer power on Performed Performed Performed Not Performed During a pause Performed Performed Performed Not Performed After printing page Not Performed Not Performed Not Performed Not Performed Regular check during Performed Performed Performed Not Performed continuous printing After cleaning the print Performed Performed Performed Not Performed head After closing the roll paper Performed Performed Performed Not Performed cover After closing the ink Performed Performed Performed Not Performed cartridge cover After closing the Performed Performed Performed Not Performed maintenance box cover After detecting a shock Performed Performed Performed Not Performed Chapter 1 Product Overview The following table shows the conditions for
73. DataBar Omnidirectional GS1 DataBar GS1 DataBar GS1 DataBar Truncated ExpandedM Expanded GS1 DataBar Limited Rotation Settings Select a setting when printing the barcode rotated by the specified rate Hexadecimal Entry Mode Turn on the check box when the data for barcode is specified on Hexadecimal Entry Mode Composite Turn on the check box to print barcode with a composite symbol Separate the data specified to a composite symbol and a barcode with or V Describe NOTE the data in the order of the composite symbol and the barcode Example 1234567890 012345678905 Use a Quiet Zone Leaves a blank margin around barcodes The barcode printing position is moved based on the amount of margin 127 128 Module Sets the thin element width in dots Upper Line Minimum Mod ule by 360 dpi Graphic resolu Lower Line Minimum Ele tions Print Adjust ment Ratio Category Horizontal direction Bar aa a x Width 2 ANSI ANSI ANSI vomcan taph Grade Grade Grade D or Cor B or higher higher higher 4 dot Fence Plain 2 5 Plain label PAR dot Ladder 25 fenes 3 dot 4 dot 2 5 2 5 360 x 360 Required Synthetic label at 5 dot m Matte label Glossy label Fence 3 dot 4 dot l 2 5 2 5 Wristband 720 x 360 6 dot Ladder 2 5 3 3 Not supported In some cases dot missing and irregularity in ink sh
74. Deployment The user can create a package to automati cally set up the printer driver in accordance with the client environment Set the printer print settings and check the Printer driver printer status Included in the supplied CD ROM The user can check and executes the network printer Applies it simultaneously to a number of printers Included in the supplied CD ROM Management EpsonNet Config This software is used to monitor the status of the printer connected to the network to change the settings and to support replacement operation caused by a failure EPSON Monitoring Tool 25 Purpose Utilities Specifications Maintenance USB Replacement Service Service installed as a resident program on the computer When the TM C3500 is replaced for service or other reason this detects the printer connection and automatically changes the output printer of the printer driver This allows the printer to be replaced without changing settings in the application The printer is not replaced if a port is specified for the application output destination The printer is only replaced if the printer driver is specified There is no need to change the USB serial number of the TM C3500 before replacement Included in the supplied CD ROM Development EpsonNet SDK for Windows API for acquiring the TM C3500 s status from the user s application Sample Program This is the sa
75. Dimensions Height 261 mm e Width 310mm Depth 283mm 308 310 283 465 When the paper ejection tray is expanded 396 When the paper ejection tray is closed ra 308 ra Unit mm 64 Chapter 1 Product Overview Restrictions Q If you turn the power off the product using the power button the print head is automatically capped which prevents the ink from drying After installing the ink cartridges be sure to turn the power off using the power button when you are not using the product Do not pull out the power plug or trip the breaker while the power is on Q Printing on water repellent paper such as art paper which is slow drying may cause print stains Also printing on glossy paper may cause finger prints on the paper or ink may adhere to your fingers when you touch it Select paper not to cause print stains before use 65 66 Chapter 2 Setup This chapter describes setup and installation of the product and peripherals Work Flow This chapter consists of the following sections along with the setup flow of the product and peripherals 1 Checking the Items Included in the Package page 68 2 Installing the Printer page 69 3 Attaching the Power Switch Cover page 70 Y 4 Setting Up the Printer page 72 67 Checking the Items Included in the Package
76. EPSON EXCEED YOUR VISION TM C3500 series Technical Reference Guide Product Overview Describes features and general specifications for the product Setup Describes setup and installation of the product and peripherals Handling Describes how to handle the product Application Development Information Describes how to control the printer and necessary information when you develop applications Maintenance Describes the efficient management method of multiple printers and client computers targeted at the administrators M00066602 Rev C Cautions No part of this document may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of Seiko Epson Corporation The contents of this document are subject to change without notice Please contact us for the latest information While every precaution has taken in the preparation of this document Seiko Epson Corporation assumes no responsibility for errors or omissions Neither is any liability assumed for damages resulting from the use of the information contained herein Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by the purchaser or third parties as a result of accident misuse or abuse of this produc
77. Matte Label Print Quality Speed Q Quality Automatic Advanced Media Source Saving Settings Media Layout UserLayout02 Y User Defined Media Position Detection BM Gap Roll Paper Saving Eliminate Lower Margin X Chapter 2 Setup Advanced screen appears Check Banding Reduction and click Close Disable Color Correction Mode EPSON Prefered Color X Gamma 2 2 b E Ink Profile and Brightness Adjustment Ink Profile Brightness Adjustment Default Settings v Bidirectional Printing Banding Reduction 4 The screen returns to General window Click OK 87 TM C3500 PrinterSetting TM C3500 PrinterSetting is used to change various printer settings e TM C3500 PrinterSetting Version BEE Sex General Media source settings Media Settings Before changing the setting remove the paper and close the roll paper cover To change the setting apply the setting and then turn the printer off and then back on Printer Operation Settings Media source Advanced Settings Bh s Fa Rol paper Printer Adjustment Settings Save and Restore Media position detection settings Option Media position detection settings Ep Full page label Continuous paper Transparent full page label E Model Name TM C3500 Serial Number RJ Port USB001
78. Media Layout 108 x 174 8 mm Die cut Label User Defined Media Position Detection BM Gap Roll Paper Saving Eliminate Lower Margin X Settings For Paper Handling After Print Ink Levels Auto Cut After Every Page Cut Interval No Auto Cut 5 oS mu Gay 3 Completion Beeper Setting m Print Preview Refresh Ink Levels Version 1 0 0 4 ox J m Chapter 3 Handling Item Description Media Type Select the media type Print Settings Print Quality Select the print quality Select the media layout If the media layout to be used is not included in Media Source Saving Settings Media Layout the list create a new layout See the Registering the Media Layout on page 80 Settings For Paper Handling Auto Cut Select this to enable autocut after printing After Print No Auto Cut Select this to disable autocut after printing A A Turn the printer OFF Changes in the media position detection settings are saved in the memory in the printer CAUTION when the printer is turned off A 2 Press down the release lever and pull it to the front to open the roll paper cover 115 A 3 Remove The paper feed guide for fanfold paper 4 Move the left paper guide toward the direction of the arrow in the illus tration below and insert the roll paper all the way in with the print
79. Operation Settings Chapter 3 Handling E 5 Printer Operation Settings window appears Set Nozzle Check Mode under Nozzle Check Mode Settings Then click Apply Settings E f eg TM C3500 PrinterSetting Version 1 0 0 1 rmm General Nozzle Check Mode Settings ia Setti Media ings Nene ee Printer Operation Settings Ag Anti missing dot mode Advanced Settings Printer Adjustment Paper Loading Settings Settings Save and Restore Option m Model Name TM C3500 ay Port USB001 Paper loading at Power on No paper feed for positioning z Paper loading at roll paper cover dose Paper feed for positioning Without cutting Serial Number Firmware Version c d 6 The confirmation window appears Click Yes to send the settings to the printer 155 Settings For Paper Handling After Print Follow the steps below to set whether to enable autocut after printing and paper feed settings A Display the printer driver window See How to Display the Printer Driver on page 79 2 On General tab set Settings For Paper Handling After Print 156 ah EPSON TM C3500 Printing Preferences Media Source Saving Settings Print Settings Media Type Matte Label Print Quality Speed Quality Automatic Advanced Advanced
80. abel BM Black Mark continuous paper Die cut label Gap Transparent die cut label Paper is loaded based on the upper end of black mark label detected by the black mark detector or label detector After paper feed is finished no autocut is performed and the printer enters the standby status positioning Without cutting Paper loading settings Full page label Continuous paper Transparent full page label Paper feed for A certain amount of paper is fed After paper feed is finished no autocut is per formed and the printer enters the standby status Turn the printer on Display the printer driver window See How to Display the Printer Driver on page 79 Select Maintenance And Utilities tab and click Printer Setting under Printer Preferences is Q NN TM C3500 PrinterSetting window appears Select General Printer Operation Settings 159 Printer Operation Settings window appears Specify each item for Paper Loading at Power on Then click Apply Settings i TM C3500 PrinterSetting Version 1 0 0 1 EI General Nozzle Check Mode Settings Media Setti enge Nozzle Check Mode Printer Operation Settings Ag Anti missing dot mode Advanced Settings Printer Adjustment Paper Loading Settings Settings Save and Restore Paper loading at Power on Ne paper feed for positioning X J Option Paper loading at roll paper cover dose Paper feed for positi
81. acing outside Do not use the paper with a hole or cutout 31 Black mark continuous paper lt Back side gt Center of black marks Black mark lt Printing side gt Center of paper i f n Center of paper width binc o width Paper feeding S direction E o0 pE ze MX o AE cO Perforation v 0 5 mm or more When using fanfold paper O Black mark Black mark width receipt Media type Plain Matte Media source Roll paper Paper width 30 to 108 mm 1 18 to 4 25 Black mark width 13 mm 0 51 or more Black mark length 5 mm 0 19 or more 32 Center of a black mark 8 5 mm 1 mm 0 33 0 039 Gaps between black marks 15 to 1117 6 mm 0 59 to 44 Paper thickness 0 084 to 0 124 mm 0 003 to 0 004 Paper core External diameter 44 1 mm 1 74 or more External diameter Maximum 101 6 mm 4 Winding direction Printing face must be facing outside Do not use the paper with a hole or cutout CAUTION Chapter 1 Product Overview Media type Plain Matte Media source Fanfold paper Paper width 50 to 108 mm 1 97 to 4 25 Black mark width 13 mm 0 51 or more Black mark length 5 mm 0 19 or more Center of a black mark 8 5 mm 1 mm 0 33 0 039 Gaps between black marks 15 to 304 8 mm 0 59 to 12 0 Paper thickness 0 124 to 0 128 mm 0 0047 to
82. age 195 Setting the Printer page 196 e Setting the Printer Driver page 197 System Configuration page 199 Installing the Printer page 199 Distributing the Printer Driver page 200 Maintenance page 201 Changing the Printer Settings page 201 Changing the Printer Driver Settings page 206 Monitoring the Network Printer page 207 Replacing the Printer page 208 Chapter 5 Maintenance Necessary Information for an Administrator of the Printer This section describes the necessary information particularly for the administrator of the printer Utility The utilities are provided to set up multiple printers and client computers Setting During system configuration During maintenance Printer setting EPSON Deployment Tool EPSON Monitoring Tool e EPSON Deployment Tool EPSON Deployment Tool Printer driver setting e EpsonNet SetupManager e For details on EPSON Monitoring Tool see EPSON Monitoring Tool User s Manual NOTE e For details on EPSON Deployment Tool see EPSON Deployment Tool User s Manual e Using EPSON Deployment Tool to change the printer driver settings allows integration of the settings of multiple settings for each client computer or printer queue into a pack age For each setting you can specify the executing computer name and the printer queue Then executing this package on each client computer can apply only the neces sary settings 195 Settin
83. alize the settings to the factory settings Follow the steps below to initialize the Ethernet interface of this printer A Make sure that the printer is turned off 2 Turn the power on while pressing the STATUS SHEET button then continue to press the status sheet button for ten seconds or more The settings for the Ethernet interface can be changed to the factory settings 163 Troubleshooting Error Recovery Method The following table shows the error recovery methods LCD display Description Recovery method The type of the paper set in the printer is different from the speci MEDIA FORM ERROR fied type set for Media position detection settings e Set the type of paper specified for Media position detection settings e Change the settings for Media position detection settings to that is suitable for the loaded paper the print area MEDIA SIZE ERROR The paper size is inappropriate for e Set the paper whose size matches the print area e Change the print area to that suitable for the loaded paper PAPER JAM ERR 59 Roll paper is installed to the printer set on fanfold paper Set the type of paper specified for Media source Set the paper Replacing Roll Paper with Fanfold Paper on page 102 or Replac ing Fanfold Paper with Roll Paper on page 112 PAPER JAM ERR 01 to OE 44 55 to The paper is jammed 5C 80 Fanfold paper is inserted when PAPER REMOVAL
84. anfold paper is used the several printed papers can be stored in the ejection tray See Paper Ejection Tray on page 61 for the numbers of the fanfold paper that can be stored in the ejection tray Attach the paper ejection tray to the hooks under the paper ejection table 82 Chapter 2 Setup 3 Slide the bottom tray to align it with the paper length 83 Setting The DIP Switches Change the DIP switch settings in the following cases When attaching the power switch cover to prevent the power switch from being pressed When changing the LCD display language When changing the volume of the buzzer Setting Procedure Follow the steps below to change the DIP switch settings Turn the power off before removing the DIP switch cover AN Otherwise a short circuit may cause the printer to malfunction CAUTION DIP switch setting becomes enabled after turning the power on or completing reset by the CAUTION interface A Make sure the power supply for the printer is turned OFF 2 Open the ink cartridge cover and remove the DIP switch cover 3 Set the DIP switches using the tip of a tool such as a small screwdriver 4 Attach the DIP switch cover and close the ink cartridge cover 84 Chapter 2 Setup Function of the DIP Switches SW Function ON OFF FECI settings Operation of the power switch Reset Power ON OFF OFF 2 Inter
85. ar edge of the last ticket black mark Black mark Continuous Paper 107 5 mm 4 32 or more Paper feed Maximum 11 mm 0 43 direction 530 5 mm 0 20x0 02 Rear edge of the last ticket black mark Die cut Label BM 107 5 mm 4 32 or more Once the printing processing including autocutting for the last ticket or label is completed CAUTION properly directly after the new print data is sent to the printer a Media size error occurs and the printer stops with the print data saved 181 182 Chapter 4 Application Development Information Application Development Information This chapter describes how to control the printer and gives information useful for printer application development Overview The following is provided to use this printer The dedicated printer driver for Windows is available The reprint function is implemented in the printer driver The reprint function is not necessary to be implemented in the application since the printer driver performs reprint automatically when an error occurs paper out paper jam or ink missing dots occurs See Setting the Printer Driver on page 120 for details LI Various utilities and user s manuals are available 21 Dedicated sample program for TM C3500 is available Use this as reference to develop the application 11 EpsonNet SDK is available This is used for EPSON network printer On this printer this is used to
86. as en TA vu e LA A A a HERR Y 30 Print Area and Cutting Position EE nennen Al PaperbBjection Itely cuoc eet ese vec ctv Fev ta bre e ie n e aegra in PL nie ER ER E NER I Ga ed 61 WAKE CUAL M E E 61 ella 101918162329 42 0M Er PEE 62 EleciricalXbaracteristiGs 5 cert nra fdas ta her aio eee FL ea V kd Ea HERR Fr Rad eae iA Er ARRA REL dait 62 EnviroriraentalGConcltiorsu siones tala Po e alae Pe D UR PY n e PV ER Ve P d 63 External Dimensions ucc aspe tete dak tit dee dne eh suave IRR EA rnanan ET Flo Xe LER AR Ce YE Rue ER Fea e SERE e Eina i aanita 64 B Resticlions oet cene TE clk suede dde AAA e rM E Ed 65 E Work FLOW t M 67 E Checking the Items Included in the Package ccs ccceseeeeeeeeeeeeeeeeeeeeeeeeeeseeeeeesseeeeenees 68 B Installing he Printer inier m rer etes 69 Important Notes on Installation eessesee nemen nennen nera 69 B Attaching the Power Switch Cover eeeesssssesesssseeeeeeeenene nnne nennt nnns 70 B Setting Up the Prinfer iiie een redit nor er ric adir eorr od Rei 72 Media Layout Creton iar eiia aa ariar aiai eene eee nennen ni nni 74 B Ejection Angle of Printed Paper eeeeeeeeseeseeseeeeesee nennen nennen nnne nnne nn nnne 78 B How to Display the Printer Driver eeeseeeseeeeeeeceeeeeee eere nnne nnne 79 B Registering the Media Layout esseeeessesesesseeeeeeeneeen enne nennen nnn nnn
87. at Power on Paper loading at roll paper cover cl Paper feed for positioning Withou Beep Notification Setting at an Error No Beep Settings Save and Restore User Setting Full page label Continuous paper Anti missing read mode No paper feed for positioning Save the printer settings to a backup fle Apply the settings in a backup file to the printer Chapter 5 Maintenance Confirm Current Settings and click Save the printer settings to a backup file ny TM C3500 PrinterSetting Version MEE Current Settings gt Printer Adjustment Media position detection settings Settings Save and Restore aii Option Paper loading at Power on No paper feed for positioning Paper loading at roll paper cover cl Paper feed for positioning Withou Beep Notification Setting at an Error No Beep Settings Save and Restore Save the printer settings to a backup file Apply the settings in a backup fie to the printer The Save As window appears Specify a name and save the backup file 7 The following window appears Click Yes TM C3500 PrinterSetting o The printer settings will be saved Are you sure Lv Ji ow jJ k 4 8 The process completion window appears Click OK i TM C3500 PrinterSetting o The process completed successfully Lu 205 Changing the Printer Driv
88. ately consult with a doctor When ink gets into your mouth immediately spit it and consult with a doctor e Be sure to note the following when using the maintenance box Do not dismantle the Maintenance box Do not touch the IC chip on the cartridge Keep out of reach of children and do not drink Do notreuse a maintenance box which has removed and detached a long period CAUTION Restriction of Use When this product is used for applications requiring high reliability safety such as transportation devices related to aviation rail marine automotive etc disaster prevention devices various safety devices etc or functional precision devices etc you should use this product only after giving consideration to including fail safes and redundancies into your design to maintain safety and total system reliability About this Manual Aim of the Manual This manual was created to provide information on development design and installation of systems and development and design of printer applications for developers Manual Content The manual is made up of the following sections Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Product Overview Setup Handling Application Development Information Maintenance Contents B ForSafely LEE rS 3 Key To Syrmbolss tit de de oen p rite ote He b OR OP CORR BRE e e 3 llego ru EE 4 CCCIUTOPDIS n csetera foe tin Mete eene ere Seer rent sed ec b do
89. auto cutting Auto cut position E Print area L Paper Paper width e f you enabled Extend Printable Area printing is done with settings for no margins but the printing might protrude beyond the paper label depending on the actual print posi tion and the set position for the paper label To make sure printing doesn ft protrude out ensure margins of 1 5 mm 0 06 or more in the print data e Even if Extend Printable Area is enabled the maximum value for the print area width is 104 mm 4 09 Chapter 1 Product Overview Black mark continuous paper Roll paper When Extend Printable Area is disabled Top bottom left right margins 1 5 mm Typical value Paper width Li Center of paper width Paper feeding direction 1 5 MM Auto cut position 12 0 mm or more 15 0 mm or more When auto cutting Auto cut position LUWN Print area width Ej Print area L Paper p Black mark position 1 5 mm 43 When Extend Printable Area is enabled Top bottom left right margins 0 mm Typical value Print area width i Paper feeding direction Center of paper width Auto cut position 15 0 mm or more When auto cutting Auto cut position E Print area Print area width 1 Paper an Black mark position e f you enabled Extend Printable Area printing is done with settings for no margins but the printing might protrude beyond the paper labe
90. black mark 5 mm 0 19 or more Center of a black mark 8 5 mm 1 mm 0 33 0 039 Gaps between black marks 18 to 304 8 mm 0 71 to 12 0 Paper thickness 0 161 to 0 164 mm 0 0063 to 0 0065 Perforated line pitch 203 2 to 304 8 mm 8 to 127 Form of perforated line Plain media 1 mm 0 039 uncut 5 mm 0 2 cut Fine media 1 mm 0 039 uncut 5 mm 0 2 cut PET film 0 6 mm uncut 8 4 mm cut Number of folds 500 or less Do not use the paper with a hole or cutout e CAUTION e Autocutting on the perforated lines may generate minute paper dust causing machine problems Also autocutting ahead of the perforated line may cause problems when feeding paper Therefore autocutting must be performed 0 5 mm to 1 mm 0 02 to 0 039 behind the perforated line When using fanfold paper the black marks must be at least 2 mm 0 079 from the per forated lines As for the black mark position on the die cut label paper match the label edge and the black mark edge The perforated lines on both sides of the paper edge must be left uncut 39 Center of paper width 40 Wristband lt Back side gt Black mark width Center of black marks lt Printing side gt Center of paper width Black mark length Interval of black marks Paper feeding direction Black mark paper Media type WB S M L series Synthetic media Media source Roll
91. ces The Driver Preferences window is displayed Check the box of Use EPSON Status Monitor 3 and click OK L n Driver Preferences Setting Items Folder 4 Use the default folder Show Progress Meter Select the folder Use EPSON Status Monitor 3 Show Mouse Over Help Always spool RAW data type lt c users toki appdata local temp lt F Print as Bitmap Skip Blank Page V Join Adjacent Barcodes or 2D Symbol onts Enable Platen Vacuum Manual Adjustment Units to use mm inch B 4 EPSON Status Monitor 3 and Monitoring Preferences are displayed in EPSON Status Monitor 3 Settings on the Driver Utilities window EPSON Status Monitor 3 Settings EPSON Status Monitor 3 5 Monitoring Preferences M e Use this utility to automatically a Lise this utility to make settings for EPSON Status Monitor 3 check for errors and also check the level of ink remaining Preferences Import Export Settings E i Import E port the following settings to BSF file General Page Layout the list of Favorite Setting Barcode and 2D Symbol Font Replacement and Driver Preferences EPSON Status Monitor 3 Settings is not available unless checking Use EPSON Status Monitor checkbox from Driver Preferences Only the system administrator can make Notification Settings for a fatal error Version 1 0 0 4
92. character spacing interval by the ratio to the thin element width Auto Convert to Minimize Entire Symbol Width Selectable when CODE128 is specified This function minimizes the number of symbol characters required to express the given data string 2 Click Add The selected barcode font is saved and the font name is added to the font list e The barcode font can be registered up to 30 NOTE e The barcode font setting can be overwritten by clicking Save after selecting the font name from the font list and changing the setting e The barcode font setting can be deleted by clicking Delete after selecting the font name from the font list e Test print is executed according to the setting by clicking Print after inputting the text in the box 129 Specifying the barcode data Specify the barcode data by referring to the following descriptions About the composite symbol The composite component type is selected automatically depending on the digit number of the data CC C is selected only when GS1 128 is set Composite Component Type Encodable Digit Number CC A 56 digits CC B 1 338 digits CC C 2361 digits About the HRI character When the total width of the HRI character is larger than that of the barcode the HRI character width is set as the barcode width UPC A J Normal Specify the data of 11 to 12 digits The first digit is an unchecked number system character
93. check the network set ting The sample program is available on EpsonNet SDK but it is not used for this printer 1 EPDI EPSON Printer Driver Interface sample program is provided API for changing the printing preferences for the printer driver from the user s application Can be downloaded from our web site See Download on page 192 This printer can not use the APD or OPOS JavaPOS provided by EPSON CAUTION 183 Printer Driver The printer driver has the following functions and these are not necessary to implement in the application T Barcode and 2D symbol font is implemented The barcode and 2D symbol font can also be 184 printed using font replacement function for NET environment The barcode and 2D symbol font must be set in advance on the printer driver to use this func tion See Barcode Printing on page 126 and 2D Symbol Font Settings on page 138 for details of how to make setting On NET environment True Type font is specified to be replaced by barcode and 2D symbol font The barcode and 2D symbol can be printed by specifying replaced True Type font from the application See Barcode and 2D Symbol Font Printing on NET Environment on page 145 for details about font replacement function Chapter 4 Application Development Information Sample Program Refer to TM C3500 sample program to develop the application using this printer 21 Installation of TM C3500 sample program Execute c35s
94. cing Maintenance Box on page 100 M B READ ERROR The maintenance box information could not be read e Remove the maintenance box Load the maintenance box again e f the error occurs again replace the maintenance box with a new one See Replacing Maintenance Box on page 100 REPLACE INK It is time to replace the ink car tridge Load an ink cartridge with sufficient ink See Replacing the Ink Cartridge on page 97 REPLACE MAINT B It is time to replace the mainte nance box Load a maintenance box with sufficient space See Replacing Maintenance Box on page 100 A nozzle clog that cannot be Check the printing result and if the noz NOZZLE CLOGGED recovered from occurred zle clog cannot be permitted perform repairs Autocutting is being performed 2 To prevent pieces of paper autocutting CUT UNAVAILABLE or more limes with the paper in cannot be PENOSO twice or more the same position without feeding the paper Autocutting is unnecessary The product is near the end of its Because the internal parts of the printer SERVICE SOON service life are near the end of their service life pre pare to replace the printer or prepare a printer for replacement Environmental temperature is our Environmental temperature is too low PRINTER ERROR of spec 7B or too high 7C Set operating tem 7B or 7C perature from 10 to 35 C 50 to 95 C Turn on the power aga
95. clogged CUT UNAVAILABLE In cutter unavailable state SERVICE SOON In service mode rH g Og E PRINTER ERROR Printer error B Bi B H SERVICE REQD Service required E E E E H CVs UPDATING In firmware updating E E E E UPDATING Complete the firmware updating E E E Ww pu UPDATING Failure in firmware updating Recovery method See Troubleshooting on page 164 19 Product Overview 20 Ink Cartridge and Maintenance Box Status You can check the status of the printer the ink cartridges of each color and the maintenance box from the LCD Row 1 displays the printer s status Row 2 displays the status of the ink cartridges and maintenance box Amount used for the maintenance box MU B 6 BD K C M YO Media source settings of the printer R Roll paper F Fanfold paper Amount remaining for the ink cartridge black ink cyan ink magenta ink yellow ink Display of the ink cartridge maintenance box status Displays the status of ink cartridges and maintenance box with icons Icon Status e g isplay of amount remaining for the ink cartridge e g isolay of amount used for the maintenance box e g isplay for Ink cartridge low e g isplay for Maintenance box near full e g isplay for Replace ink cartridge e g isplay for Replace maintenance box isplay for No in
96. d damage to your equipment or a CAUTION malfunction Provides important information and useful tips NOTE e Shut down your equipment immediately if it produces smoke a strange odor or N unusual noise WARNING Continued use may lead to fire Immediately unplug the equipment and contact your dealer or a Seiko Epson service center for advice e Never attempt to repair this product yourself Improper repair work can be dangerous e Never disassemble or modify this product Tampering with this product may result in injury or fire e Use the specified AC Adapter K Model M248A only Connection to an improper power source may cause fire e Be sure your power cable meets the relevant safety standards and includes a power system ground terminal PE terminal Otherwise shock may result If you acquire a system with different safety standards use an AC cable that meets the acquired safety standards e Do not allow foreign matter to fall into the equipment Penetration by foreign objects may lead to fire e If water or other liquid spills into this equipment unplug the power cord immediately and then contact your dealer or a Seiko Epson service center for advice Continued usage may lead to fire e Do not use aerosol sprayers containing flammable gas inside or around this product Doing so may cause fire e Do not connect cables in ways other than those mentioned in this manual Different AN connections ma
97. d eb foa Nodes tries erence 5 B Restriction of Use e cce toro cere de ee vent pa Ev Eee VE Rada 5 B About this Moanudl 5 2 aono cies ecce tede ra eno pa dns ean credono RE Ee aa RR Nein ind 6 Aim ofthe MGnuolls EE 6 Wlelalb lo So alt nineerterccnerrecn sreererrhrccernryfecherr nyt doli QUIE OU re recrenecrrr ener peer reer cerrre E 6 BM Contents ET IIBER 7 Product OVOrVIOW suicidio cdidit aaa a eu dad dba v RR cadi 11 Mace ee TEUER ETE 11 Moto E E E A A A E E 12 B Parts Name and Function ere rtr rei eld EENEN EEEN 13 POWOLSWIIGE qnte cede tite e at Doodle Cette t de UP a ndn 15 Paper FEED DUN ON n nn teet ata tom tct ete etre Tt ftn tio iuo adt at t M ais 15 CUT BUTTONS iret aede eto aea ie ele n voee op e e e I EAR S DRY 16 Cleaning DUTTON Re 16 STATUS SHEET b Orren enari o nce teca biel ad Re ve n a a e d a e a reda 16 EC X contrast adjustment HUTTON satiat pe ei CR DE cet meae aste etu eti addas 17 Slope EE 17 Bi Status Error Indications 1useeseeeeeeeeeeeeeeeeeeee senem nennen nnne nnne nnne nns 18 Ink Cartridge and Maintenance BOX STATUS eene 20 Ilo LT 21 E Auto nozzle check system ee 22 Roonvjcl m te ER 25 B Product Specificatlons nerunt iiec cco AA ARRAI AEEA e PEL D ud EOD its 27 Hardware Becduiremients unsie tret t nive keen lere cree eaa c Per uc eR SERT a nen 29 Printing SPECICATION ep 29 Paper Specific gTionssa einai e
98. dia Source Saving Settings Media Layout 108 x 174 8 mm Die cut Label X User Defined Media Position Detection BM Gap Roll Paper Saving Eliminate Lower Margin z Settings For Paper Handling After Print Ink Levels Auto Cut After Every Page x a a No Auto Cut BK C M Y Completion Beeper Setting Print Preview Refresh Ink Levels J Version 1004 o Lem m oe T9 Registering the Media Layout 80 If the paper size to use is not in Media Layout register the user defined media The registered layout will be stored in Favorite Setting to use from application of users For details on how to register the favorite setting see Favorite Setting on page 120 A Display the printer driver window See How to Display the Printer Driver on page 79 2 From Media Source Saving Settings click User Defined User Defined Media Layout screen appears 3 Enter Media Layout Name This is User Defined Media If there is an existing defined media layout you can create a new layout based on the defined media layout 4 Select Media Type 5 Enter the size of the paper unit mm To extend the printable area selecting Extend Printable Area will set no margins NOTE When the margin is zero printing may occur out of the paper label Use this option according to the usage Chapter 2 Setup Click Save User Defied Media will be
99. dth ove feeding direction Center of paper width Autocutting position E E E E Y 6 oD p eo E Recommended print area for E text and barcodes dimension ei oa N E E o E z N E E Y E Autocutting position E E z OPrint area ro Ko Paper CN Do not print inside or within 2 mm 0 08 around the snap button mounting hole to pre e CAUTION vent damage to the mechanical functions e f using the WB S M L series use the attachment OT WA34 59 When Extend Printable Area is enabled Top bottom left right margins 0 mm Typical value Paper width 36 il Proper feeding direction Center of paper width Autocutting position 265 0 mm 158 4 mm 183 0 mm Recommended print area for text and barcodes dimension 292 1 mm 122 9 mm Autocutting position gPrint area L Paper 12 5 mm Do not print inside or within 2 mm 0 08 around the snap button mounting hole to pre vent damage to the mechanical functions If using the WB S M L series use the attachment OT WA34 If you enabled Extend Printable Area printing is done with settings for no margins but the printing might protrude beyond the paper label depending on the actual print posi tion and the set position for the paper label To make sure printing doesn t protrude out ensure margins of 1 5 mm 0 06 or more in the print data
100. ed with the RESET button I After the printer s firmware is updated 173 Cleaning the Printer Cleaning the platen When replacing the maintenance box use the non woven cloth and cotton swabs included in the maintenance box and clean the platen in the following procedure e Do not use any water or alcohol AN e Be careful not to change the shutter positions on the platen If the shutter is set incor CAUTION rectly paper may be jammed or get dirty e Be careful not to disfigure or damage the 3 sensors 4 Turn off the printer and unplug the AC cable from the inlet 2 Press down the release lever and pull it to the front to open the roll paper cover 3 Remove the used roll paper or fanfold paper 174 Chapter 3 Handling Use the non woven cloth included with the maintenance box to wipe off stains on the platen Your hands or paper may be stained by the ink on the platen If the three holes in the platen NOTE are clogged with ink ink stains may occur inside the printer Use the included cotton swabs to remove stains in the holes or on the sides If the holes are clogged be sure to remove the stains and clean them through 6 Close the roll paper cover 175 176 Cleaning the Autocutter Adhesive from labels may stick to the fixed blade of the autocutter which may prevent the autocutter from cutting paper cleanly If this happens follow the steps below to clean the a
101. en an ink cartridge is replaced and for print head cleaning Even for monochrome printing all the ink colors are used in an operation designed to maintain the printing and print head quality Use of an old ink cartridge may result in reduced print quality Use it up within six months after opening the package The usage period for ink cartridges is printed on the packaging of individual ink cartridges There may be some ink around the ink supply port on the removed ink cartridge Take care so that it does not stain the desk or other surface Do not remove the ink cartridge except when you replace it Do not open the ink cartridge package until you are ready to install it in the product Do not allow foreign objects to fall into the cartridge installation section Doing so may cause printing malfunction When ink is charged for the first time right after purchase ink is consumed for filling the print head nozzle ink discharge holes to get ready for printing That is why the number of the printable sheets may be fewer than for the cartridges to be installed later Epson recommends the use of genuine Epson ink cartridges For the best performance of the printer it is recommended to use genuine Epson ink cartridges Use of non genuine Epson ink cartridges can adversely affect the printing quality and prevent the printer from realizing its maximum performance Epson cannot guarantee the quality and reliability of non genuine Epson products
102. en selecting Mode 2 or Mode 3 Sets the module width for GS1 DataBar Sets the maximum width for GS1 DataBar 139 140 AztecCode Type Number of Layers Cell Size Error Correction Area e DataMatrix Cell Size Number of Cells DataMatrix Rectangle Cell Size Number of Vertical Cells Number of Horizontal Cells Select a mode for AztecCode Select the number of layers for AztecCode Minimize Optimize the minimum number of layers automatically Specify the Size Change the number of layers specified by the value in the input box Sets the cell module size for AztecCode Specify the error correction area of AztecCode using of either the following The data can be read even if the part of the symbol is broken and restoration ratio becomes higher for bigger numbers Default Value Default value is 23 3 code words Specify a Percentage Specify the error correction area with a percentage value in the input box Makes settings of the cell module size for DataMatrix Makes settings of the number of cells for DataMatrix Minimize Optimize the minimum number of cells automatically Specify the Size Change settings to the selected size Makes settings of the cell module size for DataMatrix Specify the number of cells for DataMatrix in the vertical direction Specify the number of cells for DataMatrix in the horizontal direction Minimize Optimize the minimum number of cel
103. enters the standby status Paper loading settings Die cut label BM Black Mark continuous paper Die cut label Gap Transparent die cut label Paper is loaded based on the upper end of black mark label detected by the black mark detector or label detector After paper feed is finished no autocut Paper feed for is performed and the printer enters the standby status positioning Without cutting Paper loading settings Full page label Continuous paper Transparent full page label A certain amount of paper is fed After paper feed is finished no autocut is per formed and the printer enters the standby status No paper feed No paper loading or paper feeding is performed for positioning 158 Chapter 3 Handling Paper feed for positioning Without cutting Settings Description Paper loading settings Die cut label BM Black Mark continuous paper Die cut label Gap Transparent die cut label Paper is loaded based on the upper end of black mark label detected by the black mark detector or label detector After paper feed is finished autocut is Paper feed for performed and the printer enters the standby status positioning With cuttin 9 Paper loading settings Full page label Continuous paper Transparent full page label A certain amount of paper is fed After paper feed is finished autocut is per formed and the printer enters the standby status Paper loading settings Die cut l
104. eper Off att E O Automa GO Advanced advan Print Quality Speed 360x360 dpi Speed 360x360 dp Color Management Color Controls Color Controls Media Souce saving Setings CETT Mode EPSON Prefered C EPSON Prefered C Media Layout 108 x 174 8 mm Die cut Label Did dbus Baia Gamma 22 22 EXE BkCMY Ink Profle Off or Media Position Detection BM Gap Bk nk Profile of att Brightness Adjustment Off ot Roll Paper Saving Eliminate Lower Margin Z Bidirectional Printing On On E Banding Reduction Of or Settings For Paper Handing After Print Ink Levels lt Page Layouts Auto Cut mmm ERU Orientation Portrait Portrait Rotate 180 off Off Cut Inter Creation Date and Time aem uU mdi No Auto Cut 11 1 2013 10 0649 AM ee Hep Completion Beeper Setting Print Preview L 4 Refresh Ink Levels Version Tama TH zi User Defined Media List de TM C3500 Printing Preferences w Ss G3 Gere c Fase Layout i Dive tes Martenance Andes User Defined Media Layout E S Fayorte Setting SelingDeicut x Save As Favorite Setting Media Layout Name Print Settings Media Type Synthetic Label PI SEN Print Quality Speed U Qualiy er UTE Label BM Automatic Advanced Advanced Media Source Saving Settings Media Layout 10841748 mm Die cut Label p Roll Paper Savino Eliminate LowerMagin 7 T gt Media Form Die cut Label Gap X
105. er Settings To change the settings of the printer driver being used for example to add the user defined media create a driver setting change package using EPSON Driver Deployment of EPSON Deployment Tool and execute it on a client computer The driver setting change package is a package integrating the settings in an environment where each client computer has different printer driver settings or where multiple printer drivers are installed in a client computer Before creating a driver setting change package create a BSF file for each printer queue To add the user defined media and barcode 2D symbol create a BSF file including the existing settings When multiple printer queues are registered in a client computer create a BSF file including the existing settings of all printer queues For details on how to create a driver setting change package see EPSON Deployment Tool NOTE User s Manual 206 Chapter 5 Maintenance Monitoring the Network Printer The EPSON Monitoring Tool is an application for managing the network printer You can monitor the status of the network printer from the administrator s computer with this For details see the EPSON Monitoring Tool User s Manual NOTE EPSON Monitoring Tool Acquirable information e Model name IP address Location MAC address Administrator name Status details is included in the information nformation of network printers other than the
106. erforated line Auto cut position 5 E D of El o OQ 35 E o O 28 c E SIs E als Q o r re EI 2 SIS BIE Auto cut position Interval of perforated lines Pm 1 5 to 3 0 mm 1 5 to 3 0 mm Perforated line Auto cut position El Print area _ Label area Print area width L Backing paper Edge cutoff 2 0 mm Edge cutoff 2 0 mm Black mark position e f you enabled Extend Printable Area printing is done with settings for no margins but CAUTION the printing might protrude beyond the paper label depending on the actual print posi tion and the set position for the paper label To make sure printing doesnAft protrude out ensure margins of 1 5 mm 0 06 or more in the print data e Even if Extend Printable Area is enabled the maximum value for the print area width is 104 mm 4 09 54 Chapter 1 Product Overview Wristband roll paper WB S series When Extend Printable Area is disabled Top bottom left right margins 1 5 mm Typical value Paper width 36 mm 1 Paper feeding direction Black mark position Center of paper width back Autocutting position 157 2 mm 184 2 mm 105 9 mm E Print area o Paper 7 Blackmark position back Recommended print area for text and barcodes dimension Autocutting position e CAUTION vent damage to the mechanical functions e f using the WB S M L series use
107. f 1 5 mm 0 06 or more in the print data e Even if Extend Printable Area is enabled the maximum value for the print area width is 104 mm 4 09 Chapter 1 Product Overview Die cut label BM Roll paper When Extend Printable Area is disabled Top bottom left right margins 1 5 mm Typical value Paper width Center of paper width Perforated line Auto cut position t Paper feeding direction 12 0 mm or more 15 0 mm or more 18 0 mm or more Auto cut position L Print area E Label area m Backing paper Print area width 2 0 mm c Edge cutoff 2 0 mm Edge cutoff 2 0 mm 003 Black mark position 51 When Extend Printable Area is enabled Top bottom left right margins 0 mm Typical value Paper width Center of paper width Paper feeding direction H 0 5 to 1 0 mm 1 5 mm Perforated line Auto cut position 15 0 mm or more 18 0 mm or more Auto cut position Auto cut position Print area g Label area Print area width oO Backing paper Edge cutoff 2 0 mm Edge cutoff 2 0 mm 73 Black mark j position e f you enabled Extend Printable Area printing is done with settings for no margins but CAUTION the printing might protrude beyond the paper label depending on the actual print posi tion and the set position for the paper label To make sure printing doesnAft protrude out ensure margins of
108. file to set up the printer driver Export Settings Follow the steps below to export the settings A Select Driver Utilities tab Click Import Export Settings g d EPSON TM C3500 Printing Preferences _ S GA General c Page Layout 4 Driver Utes d Maintenance And Utities User Defined Information Barcode and 2D Symbol B Font Replacement F ae Configure barcode fonts and 2D Specify corresponding barcode symbol fonts and 2D symbol fonts to replace True Type fonts in NET applications Driver Preferences Driver Preferences D EPSON Log File Settings L Da Use this utility to make settings e Configure the log function related to printing speed EPSON Status Monitor 3 Settings EPSON Status Monitor 3 5 Monitoring Preferences M zu Use this utility to automatically en Use this utility to make settings check for errors and also check for EPSON Status Monitor 3 the level of ink remaining Preferences Ej Import Export Settings E md IH 1 Import Export the following settings to BSF file General Page Layout the list of Favorite Setting Barcode and 2D Symbol Font Replacement and Driver Preferences e Export in a BSF file from the current setting If you export it from the general set CAUTION ting a different content will be exported Current setting Properties of the printer driver General Printing References Driver Utilities
109. g the Printer You can set the following items before charging ink in the printer Media source settings Media position detection settings Network settings such as IP address You can set the media settings and IP address settings which are minimally necessary to use a printer before ink charging This reduces operations at the installation location contributing to reduction in required time and efficiency improvement for installation operation You can also avoid troubles caused by moving the printer after ink charging Administrators Computer Have the following printer setting list beforehand Media source settings Media position detection settings Network settings Installation Location Charge ink Approx 10 minutes Other settings on the administrators computer client computer mem c Complete Setup after ink charging Set the items listed below after ink charging For details on the settings after ink charging see Changing the Printer Settings on page 201 Printer operation settings Notification settings Panel button settings Operating time settings Paper feed adjustment Printer Setting procedure Local Printer Using TM C3500 Printer Driver on each client computer Network Printer Using EPSON Monitoring Tool 196 Chapter 5 Maintenance Setting the Printer Driver The printer driver settings can be output to a configuration file bsf or imported f
110. ge n EQ HELP for EPSON Printers e a Show Back Home Font Print Home HELP for EPSON Printers relevant to your printer Introduction General Tab Page Layout Tab Driver Utilities Tab This help is common to all EPSON ink jet printer drivers That is it may contain items and or settings that are not displayed on your printer Please skip the parts that are not 167 6 168 Error Recovery to LCD Display appears Bev mesons 000 o6 x amp Show Back Home Font Print gt Home gt Introduction Error Recovery to LCD Display LCD Display Error Code Error Recovery PAPER JAM ERR 01 to OE 55 to When using roll paper zx 5C 80 El open the roll paper cover Check the paper path for a paper jam If jammed paper is found remove it completely Set a roll paper Close the roll paper cover Chapter 3 Handling Setting Check Modes Besides the ordinary print mode the printer has the self test mode and allows you to print the status sheet to check the various settings of the printer Self test Mode Printing errors such as dot missing can be checked on self test mode In addition the firmware version Post Printing Verification Settings and media position detection setting can be checked Follow the steps below to run the self test 169 A Set the die cut label receipt or continuous label which
111. ge out towards you 4 Shake new ink cartridge package 4 or 5 times before opening it and take out the ink cartridge from the package Do not shake the ink cartridge too hard The ink cartridge may leak if you shake it around NOTE too much or push the sides strongly 5 With the label facing upwards insert the new ink cartridge and push it in slowly until it clicks into place 6 Close the ink cartridge cover When the ink cartridge replacement is completed the INK LED turns off and printing can be performed Cautions on using ink cartridges D Do not touch the IC chip on the cartridge Doing so may cause operating printing malfunction Q This product uses ink cartridges equipped with an IC chip that monitors the amount of ink used by each cartridge Cartridges are usable even if they are removed and reinstalled However if an ink cartridge in which little amount of ink remains is removed and reinstalled it may not be usable Some ink is consumed each time cartridges are installed because the product automatically checks their reliability 1 Install all ink cartridges Printing is not possible even if only one ink cartridge is missing Chapter 3 Handling Since ink cartridges are designed to stop the operation before ink runs out completely to maintain the quality of the print head some ink remains in the used ink cartridge All the ink colors are consumed also for the maintenance operations wh
112. i GradeD GradeC Grade B or higher or higher or higher Plain No Paper feed 6 dot 360 x 360 Plain label With Paper feed 8 dot Synthetic No Paper feed 5 dot 6 dot 2 label 360 x 360 With Paper feed 6 dot 7 dot Matte Matte label No Paper feed 5 dot 6 dot 2 Glossy label 720 x 360 Wristband With Paper feed 6 dot 7 dot Not supported 1 Whether paper feed is performed during printing 2D symbol can be checked in Display Media Feed Position Display Print Preview in the Print Preview function For this function see Print Preview on page 147 2 Only QRCode is confirmed 3 Click Add The selected 2D symbol font is saved and the font name is added to the font list e The 2D symbol font can be registered up to 30 e The 2D symbol font setting can be overwritten by clicking Save after selecting the font name from the font list and changing the setting e The 2D symbol font setting can be deleted by clicking Delete after selecting the font name from the font list e Test print is executed according to the setting by clicking Print after inputting the text in the box 142 Chapter 3 Handling Specifying the 2D symbol data See the following description to specify the 2D symbol data For the composite symbol and the HRI character see Specifying the barcode data on NOTE page 130 PDF417 21 Calculated automatically when the digit number and the line number are 0
113. ided that you a ensure that all such users agree and are bound by the terms and conditions of this Agreement b ensure that all such users use the Software only in conjunction with the computers and in relation to the network of which they form part and c indemnify and keep whole EPSON and its suppliers against all damages losses costs expenses and liabilities which EPSON or its suppliers may incur as a consequence of such users failing to observe and perform the terms and conditions of this Agreement You may also make copies of the Software as necessary for backup and archival purposes provided that the copyright notice is reproduced in its entirety on the backup copy The term Software shall include the software components media all copies mada heran and amir eere ifad varciane nndatae additions and maniac af tha mendace madifiad E 1 agree to the contents of the License Agreement cancel Next 72 Chapter 2 Setup 5 Later in the setup procedure Media Layout Creation window appears When Media Layout Creation window appears if you do not use the roll paper included in the package you have to create a new media layout For the procedure to create a new media layout see Media Layout Creation on page 74 To use the supplied roll paper select No S neis mt ra Install Navi Media Layout Creation Do you want to create a new media layout Yes License Agreement 2 N
114. ification Settings then from the Notification Setting at a Media Size Error menu select Notify errors 179 Method for arranging the media Black mark continuous paper and die cut label Ensure a margin of 107 5 mm 4 32 or more from the rear edge of the last ticket or label to be printed and for labels leave only the backing Also behind the last ticket or label to be printed place a black mark A in the figure at the same interval up until that point L in the figure leave a gap of 5 0 5 mm 0 20 0 02 behind that and place another black mark B in the figure The maximum interval between the aforementioned 2 black marks is 11 mm 0 43 Maximum 11 mm 0 43 550 5 mm 0 2040 02 Rear edge of the last ticket black marl Die cut Label BM 107 5 mm 4 32 or more Paper feed Maximum 11 mm 0 43 direction 550 5 mm 0 2040 02 Rear edge of the last ticket black marl Die cut Label BM 107 5 mm 4 32 or more Once the printing processing including autocutting for the last ticket or label is completed CAUTION properly directly after the new print data is sent to the printer a Media size error occurs and the printer stops with the print data saved Die cut label Gap and transparent die cut label Leave only the backing for 107 5 mm 4 32 or more after the rear edge for the last label to be printed and do not place a label there
115. ify as A 979899 Specify as abc T When the character right after is not any of the following an error occurs E aE a 59 sme 6 coec c mo e CODE A A FNC FNC4 4 sGebEB oq i Aneel ee e ae The HRI characters of the special character are described as below Control Character HRI Character SHIFT Not printed CODE A B C Not printed FNC1 4 Space is printed Control character 00h 1Fh 7Fh Space is printed 133 GS1 128 2 Specify the data of 2 to 255 digits encoded ified correctly an error occurs ever it is not proved when the check digit is specified When the 14th digit is the check digit is automatically calculated and replaced with T y is the delimiter for the application identifiers printed as the HRI character but not LJ The start codes CODE A CODE B CODE C and the stop code are added automatically 1 A symbol character FNC1 that is described after the start code is automatically added 11 When is specified a check digit is automatically calculated and replaced with I 2 digits of consecutive numbers must be specified as the application identifier If it is not spec 11 When 01 is specified as the application identifier the 14th digit becomes a check digit how 21 A special character is indicated by combining and the next character 1 When the characte
116. in 165 LCD display Description Recovery method PRINTER ERROR 20 to 54 64 to 75 A9 BO to DA Paper jam Poor autocutter operation Iregular ambient temperature Malfunction 1 Turn the printer off 2 Open the roll paper cover 3 Check the paper path for a paper jam If jammed paper is found remove it completely 4 Set a paper 5 Turn the printer on If the error occurs again perform repairs SERVICE REQD The product is beyond its service Perform repairs AO to A3 life Failure in firmware Failed to update the firmware Turn the power on again and if the error updating occurs again perform repairs 166 Chapter 3 Handling HELP for EPSON Printers You can view the help for the driver to handle errors Follow the steps below to display the troubleshooting of the driver to the LCD display 3 Display the printer driver window See How to Display the Printer Driver on page 79 4 Click Help at the bottom right of the window Auto Cut Cut Interval NoAutoCut Feed To Peel Diff Position 4 Completion Beeper Setting After Every Page Refresh Ink Levels Print Preview Version 1 0 0 4 Lok Cancel HELP for EPSON Printers window appears From the top page select Introduction Error Recovery to LCD Display Click Home to display the top pa
117. indow again e Right click the printer driver and select Set as default printer Log off the user account and restart the operating system Sample Program This is the sample programs to use TM C3500 by using EpsonNet SDK VB NET C is prepared for all programs Cf is prepared for some programs EPDI Sample Program Allows the printer driver control from the user s application EPSON Deployment Tool 4 This is the utility to support kitting operations for multiple printers and client computers The following functions are available J The user can set up the following items at a time before ink charging Network settings such as IP address Media source settings Media position detection settings T The user can create a package to simultaneously install and set up the printer driver to a client computer I The user can create a package integrating the driver setting change of multiple printers To apply this package to a network printer use EPSON Monitoring Tool Use this utility in an environment where TM C3500 Printer Driver and EpsonNet SetupMan CAUTION ager are installed NOTE For details on how to use the utility see EPSON Deployment Tool User s Manual 191 EPSON Monitoring Tool This is the utility to monitor the status of the printer connected to the network and to change the printer settings This utility is used with EPSON Deployment Tool to support kitting operations for
118. ion Beeper Setting 7 Print Preview Page Layout tab d EPSON TM C3500 Printing Preferences Gi General G Page Layout cf Driver Ltiities Maintenance And Utiities Favorite Setting Current Settings z Save As Favorite Setting Orientation Copies Pottrat Landscape Copies 1 E Rotate 180 E Colate E Reverse Order Layout Print Position Adjustment inch Vertical 0 00 44 00 44 00 Horizontal 000 H 4 09 4 09 Platen Vacuum Manual Adjustment Change Vacuum Setting dusting vertically to positive the print start position further from the top edge of the media to negative this closer to it Adjusting horizontally to positive this closer to the left edge of the media to negative this further from i Version 1 0 0 4 Chapter 3 Handling Features When printing from application the print setting registered on Favorite Setting can be selected as default setting It is recommended to register the setting in favorite setting after executing print setting by clicking Save As Favorite Setting A number of setting can be registered on Favorite Setting For example if the print setting is registered on Favorite Setting for each document the print setting can be completed by changing Favorite Setting when the document is changed
119. ion of the printer is status from the printer to changed from the application and y y the application executes error handling Complete basic The program combined from Step 1 to N N N features 5 185 Language 186 Level Program name Detail liz t zZ te c o O gt Monitoring the printer sta When the ink cover is opened during tus and controlling print printing recognizes this as an error and y y jobs cancels printing job Changing the print set Executes a 90 degree rotation or tings with changes the number of copies by the y y DEVMODE application Advanc Obtaining various Acquires driver version name of the ed printer information administrator location and CPU infor Y Y mation of the printer Obtaining the print com Displays printing completed when pletion the printer acquires the status that label print is completed When the sta Y y y tus is not acquired the message is not displayed Chapter 4 Application Development Information EpsonNet SDK for Windows EpsonNet SDK is the API for the Epson network printer and also supported by this printer The network setting is checked but setting can not be executed on this printer This is to use for developing the application to monitor the printer on the network of this printer The EpsonNet SDK operates under Win32 It can operate also under NET but not is not UTION supported officially
120. ith paper feed TEST TEST TEST TEST zm TEST The following items can be set in Display Media Feed Position Setting Specification Display Print Preview Displays the media feed position on the print Display Media Feed preview window The default is set as Display Position Print Media Feed Position Prints the media feed position The default setting is set as Not print 147 Notification Settings Sets following notification setting Beep Notification Setting at an Error Selects beep notification sounds buzzer or not when error occurs Default setting is Beep The user does not need to change when using with default setting e LED Notification Setting at Ink Low Selects LED notification lights LED or not when ink level is low Default setting is LED On The user does not need to change when using with default setting Notification Setting at a Paper Size Type Error Selects notification setting at a paper size or type error Lights Error LED and Paper LED when detecting an error and notifies error if EPSON Status Monitor 3 is in active Default setting is No Error Notification The user does not need to change when using with default set ting Follow the steps below to set the notification setting A Turn the printer on 2 Display the printer driver window See How to Display the Printer Driver on page 79 148 Chapter 3 Handling
121. k cartridge isplay for Ink cartridge read error isplay for No maintenance box isplay for Maintenance box read area Chapter 1 When an error occurs while Beep Notification Setting at an Error is enabled the beeper performs Sound the beeper on an error shown in the below table The beeper continues to beep until all the causes of error are removed When Completion Beeper Setting is enabled the printer performs Beeper sound when the printer is not in an error state shown in the below table L Frequency L Volume control Fixed to approximately 2 5 kHz 2 levels on the hardware Sounding period Silent period Number of the pattern repeated Overall time Numberof times repeated Printer event 500ms 300ms 5 seconds Until the error factor is removed Sound the beeper on an error e Service required Printer error Roll paper cover open Ink cartridge cover open Replace ink cartridge No ink cartridge Ink cartridge read error Maintenance box cover open Replace maintenance box No maintenance box Maintenance box read error Media form error Media size error Paper jam error Paper removal error Paper out error 300ms None Beeper sound when the printer is not in an error state e Every page e The final page only NOTE e The volume can be set using the DIP switch See Setting the
122. l depending on the actual print posi tion and the set position for the paper label To make sure printing doesn ft protrude out ensure margins of 1 5 mm 0 06 or more in the print data e Evenif Extend Printable Area is enabled the maximum value for the print area width is 104 mm 4 09 44 Chapter 1 Product Overview Black mark continuous paper Fanfold paper When Extend Printable Area is disabled Top bottom left right margins 1 5 mm Typical value Paper width Center of paper width 1 5mm direction 0 5 to 1 0 mm ij Paper feeding Perforated line Auto cut position ee 12 0 mm or more or more for autocutting Auto cut position ee Interval of perforated lines Pm Perforated line Auto cut position Print area Paper Black mark position 1 5 mm 45 When Extend Printable Area is enabled Top bottom left right margins 0 mm Typical value Paper width Center of paper width Paper feeding direction Perforated line Auto cut position 90 E JES Oo i 96 E g Q E n To og e o E Oo Be ie Auto cut position 9 d Q 5 s 2 c Perforated line Auto cut position L Print area Print area width 75 Black mark position e f you enabled Extend Printable Area printing is done with settings for no margins but the printing might protrude beyond the paper label depending on the actual print posi tion and the set position for
123. ls automatically Specify the Size Change settings to the selected size Chapter 3 Handling J The following table shows the recommended value for the 2D symbol module Recommended value for setting the barcode 2D symbol font 2D symbol of stack type PDF417 GS1 DataBar Stacked GS1 DataBar Stacked Omnidirectional GS1 DataBar 172 Expanded Stacked Minimum Module Graphic reso by 360 api Category lutions Print SIS Adjust Bar ANSI ANSI ANSI puertetus ias CD Width C2 GradeD GradeC Grade B vertical dpi Cr or df higher higher higher No Paper 6 dot i i Plain feed Plain label S With Paper 6 dot i i feed No Paper g feed dins Synthetic 360 x 360 3 label With Paper 4 dot 2 Matte feed C2 Matte label cH No Paper 4 dot g g y label feed Wristband 720 x 360 ENS ith Paper E f feed 189 C2 Not supported Whether paper feed is performed during printing 2D symbol can be checked in Display Media Feed Position Display Print Preview in the Print Preview function For this function see Print Preview on page 147 Specify when using PDF417 141 e Recommended value for setting the barcode 2D symbol font 2D symbol of matrix type AztecCode ORCode Minimum Cell Size Graphic res by 360 dpi olutions Category Horizontal x Print Status 1 ANSI ANSI ANSI vertical dp
124. lustration If paper is not ejected straight due to such causes as an obstruction the print result may be distorted 78 Chapter 2 Setup How fo Display the Printer Driver 4 Open the Devices and Printers e For Windows 8 Select Control Panel of Sidebar Settings on Desktop and click Hardware and Sound then Devices and Printers e For Windows 7 Click View devices and printers of Control Panel on Start menu e For Windows Vista Click Printers of Control Panel on Start menu e For Windows XP Professional Click Printers and Faxes on Start menu e For Windows XP Home Edition Click Control Panel on Start menu and click Printers and Faxes e For Windows 2000 Click Settings on Start menu and click Control Panel e For Windows Server 2003 R2 Click Printers and Faxes on Start menu 2 Right click EPSON TM C3500 and click Printing References The printer driver screen is displayed NOTE The barcode printing position is moved based on the amount of margin m 1 de EPSON TM C3500 Printing Preferences Ex Bi General cz Page Layout cf Driver Unites d Maintenance And Utities Fayorte Setting Deiaui Settings 777 e Save As Favorite Setting Print Settings Media Type Matte Label x Print Quality Speed Quality Automatic Advances d Advanced Me
125. m getting into the printer keep the fanfold paper cover CAUTION closed when using the printer e To prevent paper jams from occurring insert fanfold paper into the fanfold paper slot on the back of the printer with the roll paper cover closed 2 5 Confirm that the LCD displays an F READY HTT Lid 1 FL Bl id ded iu MB o amp Ke COMO YO This is the end of loading of the fanfold paper 111 Replacing Fanfold Paper with Roll Paper Follow the steps below to replace the fanfold paper with roll paper 4 Open the fanfold paper cover at the back of the printer 3 Turn the printer ON 4 Display the printer driver window See How to Display the Printer Driver on page 79 5 Display TM C3500 PrinterSetting Select Maintenance And Utilities tab and click Printer Preferences Printer Setting 112 Chapter 3 Handling 6 From TM C3500 PrinterSetting specify the media source and the media position detection method Then click Apply Settings After setting Media source set Media position detection settings SJ TM C3500 PrinterSetting Version 1 0 0 1 Ir General Media source settings Media Settings Before changing the setting remove the paper and close the roll paper cover To change the setting apply the setting and then turn the printer off and then back on Printer Operation Settings gt Ad d Setti Media
126. mbol Settings Display Font Name Font List Type PDF417 Specified Point 9 0 Points Test Print 1234567890 Size Display Print Common Settings Rotation Settings Composite E Hexadecimal Entry Mode E Use a Quiet Zone PDF417 Module Width 3 al 3 15 dots Column 0 al 0 30 Module Height 3 2 2 8 Step D 0 3 90 E Truncation Symbol Error Correction Level Level 0 X Recommended Value Configure PDF 417 The module size may differ from the specified size due to printer resolution which is determined by Media Type and Print Quality Click Size Display button and check the actual size Add Delete cance Help 4 Change settings of the following Display Select 2D Symbols Font Name Input an arbitrary character string ASCII characters only Type Select a 2D symbol type The displayed items are changed accord ingly Rotation Settings Select a setting when printing the 2D symbol rotated by the specified rate Composite Chapter3 Handling Hexadecimal Entry Mode Turn on the check box when the data for 2D symbol is specified on Hexadecimal Entry Mode Turn on the check box to print the 2D symbol with a composite sym bol Separate the data specified to a composite symbol and a 2D symbol with or V NOTE Describe the data in the order of the composite symbol and the 2D symbol Example 1234567890 01234567890
127. missing dots exceeds the permitted amount a printer error occurs and printing is disabled NOTE A very small amount of ink is used in the missing dot detection After detecting a missing dot cleaning is performed automatically and ink is also used in the cleaning In Anti missing Dot Mode Anti missing Read Mode and Anti missing Color Mode the auto nozzle check is performed at certain intervals so the auto nozzle check may occur even during printing Chapter 1 Product Overview Software Various utilities are provided to system administrators and application developers For details on how to get the software see Download on page 192 Purpose Utilities Specifications The utility used to install introduce this printer for a host computer Install Navi The user can set up the host computer and this printer using a wizard format Included in the supplied CD ROM This utility is used to create a package to automatically install the printer driver and various types of application and to EpsonNet SetupManager automatically set up the printer driver Using this utility can reduce work load when Deployment configuring the printer environment for multiple clients This software is used in configuration of the printer environment for multiple clients e EPSON Printer Deployment The user can set the initial settings for multiple EPSON Deployment Tool printers at a time e EPSON Driver
128. mp_xxe msi to install the sample program 2 TM C3500 sample program use conditions Use Die cut Label 108 x 174 8 mm n the printer driver settings set Media position detection settings to Die cut label Gap e Some sample programs use SNMP TRAP The Trap function of the printer is set with Epson Net SDK when installing Therefore enable the Trap function before installing the Epson Net SDK For details see EpsonNet SDK for Windows on page 187 Languages of C C VB NET are provided for the TM C3500 sample program The TM C3500 sample program cannot be used for other printers than this printer Operation is checked for the sample program using the EpsonNet SDK however Epson CAUTION Net SDK does not support C and VB NET officially Combination with each language is not 100 confirmed I Structure of TM C3500 sample program The following is the structure model and language to use for TM C3500 sample program Language Level Program name Detail Is te c O O gt Step 1 Printing characters Uses labels for printing y V Step 2 Printing Uses the barcode fonts that are set in 3l N bar codes advance Step 3 Printing bit map Includes bit map data N 4l 4 data Step 4 Requesting the Checks the printer condition before Basic printer status from the printing and executes error handling y y application Step 5 Notifying the printer When the condit
129. mple programs for using TM C3500 VB NET C is prepared for all programs C is prepared for some programs EPDI Sample Program API for changing the printing preferences for the printer driver from the user s application 26 Chapter 1 Product Overview Product Specifications Printing method Serial ink jet dot matrix 4 color KCMY printing Paper feed Forward and reverse friction feed Autocutter Cutting method By separated blade scissors Auto cut type Full cut cuts paper completely Graphic resolution 360 dpi x 360 dpi 720 dpi x 360 dpi Print soeed 103 mm s printing width 56 mm 360 dpi x 360 dpi 96 mm s printing width 72 mm 360 dpi x 360 dpi The print speed is different depending on the resolution and the printing width Media type Plain Plain label Matte Matte label Synthetic label Paper Wristband Glossy label uds band n Media form Continuous paper Black mark continuous paper a mo Full page label Transparent die cut label Die cut label BM details Die cut label Gap Media source Roll paper Fanfold paper Ink cartridge 4 color ink separated exclusive ink cartridge See Ink Cartridge on page 61 for details USB model USB 2 0 high speed Interface Ethernet model Ethernet 100 Base TX 10 Base T USB 2 0 high speed Barcode Barcode UPC A UPC E JAN 8 EAN 8 JAN 13 EAN 13 Code 39 ITE two dimensional Codabar Code 93 Code 128 GS1 128
130. n detection settings is set to Full page label Continuous paper Transparent full page label feeds the paper to the autocutting position for the top of the next page and performs autocutting Qj If Media position detection settings is set to Die cut label BM Black mark continuous paper or Die cut label Gap Transparent die cut label feeds the paper to the autocutting position according to the black mark or the gap between labels and performing autocutting e However in order to prevent errors due to pieces of paper even if you press the cut but ton again cutting is not performed in a position where cutting was already performed e Approximately 2 seconds is required from the point when the CUT button is pressed until the point when paper cut starts Cleaning button If the cleaning button is held down for approximately 3 seconds head cleaning is performed The following settings are possible from the driver regarding cleaning operations when the cleaning button is held down No During stand by During printing Disabled Disabled 2 Head cleaning performed Disabled Printing canceled gt head cleaning performed gt i f 3 Head cleaning performed enilng resumed STATUS SHEET button Press the status sheet button to print the status sheet If you turn on the power while holding the status sheet button and continue to hold it for 10 seconds or more you can return the Ether
131. nal use Fixed to OFF Do not change OFF 4 Internal use Fixed to OFF Do not change OFF 5 OFF 6 LCD display language settings See the table below OFF 7 OFF 8 Buzzer volume High Low OFF When attaching the power switch cover to prevent the power switch to be pressed set DIP Switch 1 to ON LCD display language settings Switch No Language settings 5 6 7 OFF OFF OFF Japanese Kana OFF OFF ON English OFF ON OFF French OFF ON ON Italian ON OFF OFF German ON OFF ON Spanish ON ON OFF Portuguese ON ON ON Dutch 85 Setting the Printer Driver 86 In addition to the printing preferences the printer driver also provides the printer settings and various utility functions Banding Reduction e TM C3500 PrinterSetting e Setting for EPSON Status Monitor 3 Banding Reduction You can reduce banding extraneous lines in printing to obtain better print quality This function however lowers the print speed Follow the steps below to reduce banding A Display the printer driver window See How to Display the Printer Driver on page 79 On General window select Advanced under Print Settings Then click Advanced d EPSON TM C3500 Printing Preferences gt A General e Page Layout 3 Driver Utities ef Maintenance And Utities Favorite Setting Current Settings Save As Favorite Setting Print Settings Media Type
132. net interface settings to factory default settings Chapter 1 Product Overview LCD contrast adjustment button Adjusts the LCD contrast e The LCD contrast adjustment button is located under the ink cartridge cover NOTE e The adjusted value is saved in the non volatile memory Even after the power is turned on again the adjusted value saved last time is applied Connectors All cables are connected to the connector on the lower rear of the printer Power supply connector Connects cable of the AC adapter USB Ethernet Connector Connects the printer with the host computer via interface Link LED Indicates the printer network status Printer status Link LED Power off Off Not connected to the network Off Network established On Receiving data Blinking Status Error Indications 18 The printer status is indicated by a combination of LED lighting flashing and LCD indication When an error occurs you can find out the cause and the remedy from the LED amp LCD indication for the error e The LCD display language can be switched with the DIP switches See Setting the DIP Switches on page 84 e For error recovery methods see Troubleshooting on page 164 or the help for the driver For details on how to display HELP for EPSON Printers see the help for the driver on page 144 aly Kig EJ H utuo B G Blinking Off Nochange Error code
133. ng W and an alphabetical character Control Control Control Character HRI Character HRI Character HRI m p s Character m p 2e Character en y E Character NULL 00 BU VT OB wk SYN 16 HV COH 01 BA FF OC EL ETB 17 aw STX 02 EB CR OD gM CAN 18 mx ETX 03 ac SO OE BN EM 19 Hy EOT 04 HD SI OF HO SUB 1A Hz ENQ 05 BE DLE 10 iA ESC 1B BA ACK 06 EF DCI 11 HQ FS 1C mB BEL 07 Hc DC2 12 BR GS 1D Ac BS 08 BH DC3 13 Ms RS 1E ED HT 09 E DC4 14 ET US 1F BE LF OA EU NAK 15 HU DEL 7F EF 132 Code128 21 Specify the data of 2 to 255 digits I Specify either one of the code selection characters CODE A CODE B CODE C as a start code of the first 2 digits 1 A special character is indicated by combining and the next character Chapter3 Handling 12 When Auto Convert to Minimize Entire Symbol Width is checked conversion is automati cally performed so as to minimize the entire Code128 symbol width With this function there is no need to specify a code set barcode printing can be performed simply by inputting data you want to convert into symbols When Auto Convert to Minimize Entire Symbol Width is unchecked a code set must be manually specified When code set C is specified assume a generated two digit number as an ASCII character decimal number and specify the corresponding ASCII character Example 37 Specify as 65 Spec
134. o Creating a Media Layout Installing Paper 6 Set up the printer according to the steps If test printing finishes success fully the procedure is finished 73 Media Layout Creation A On Media Layout Creation window select Yes Click Next Ta mense NE ava Install Navi Media Layout Creation Do you want to create a new media layout Yes ONo i When using the roll paper included with the printer select No i 4 The following window appears Select either Roll Paper or Fanfold Paper and click Next mecs em a Install Navi Media Layout Creation Enter the layout information for the media to be used Fanfold Paper pat D 74 Chapter 2 Setup 3 The following window appears Select the media to be used and click Next When fanfold paper is selected only Die cut Label BM and Black Mark Continuous Paper can be selected r TM C3500 ej vag Install Navi Media Layout Creation Enter the layout information for the media to be used Media F Die cut Label BM License Agreement gu Creating a Media Layout Ful page Label Black Mark Continuous Paper Installing Paper ig Consumable Continuous Paper Transparent Die cut Label Transparent Full page Label I d 4 The following window appears Enter each item and click Next
135. oning Without cutting z Model Name TM C3500 Serial Number zn Port USB001 Firmware Version e d The confirmation window appears Click Yes to send the settings to the printer 160 Chapter 3 Handling Follow the steps below to set whether to sound the beeper after printing and the timing to sound the beeper A Display the printer driver window See How to Display the Printer Driver on page 79 To sound no beeper Proceed to Step 2 To sound the beeper Proceed to Step 3 2 On General tab deselect Completion Beeper Setting Proceed to Step 4 eh EPSON TM C3500 Printing Preferences 0000000 GA General C Page Layout 4 Driver Utities d Maintenance And Utities Fayorite Setting b mel m Save As Favorite Setting Print Settings Media Type Matte Label X Print Quality Speed C Automatic Advanced Media Source S aving Settings Media Layout 108 x 174 8 mm Die cut Label Quality Advanced User Defined Media Position Detection BM Gap Rall Paper Saving Eliminate Lower Margin x Settings For Paper Handling After Print Ink Levels 9 Auto Cut After Every Page No Auto Cut Completion Beeper Setting 7 o umm x uem qum Print Preview Refresh Ink Levels
136. ont Replacement and Driver Preferences Barcode Font Replacement List III X Configure barcode fonts and 2D symbol fonts Driver Preferences Driver Preferences D ET Use this utility to make settings elated to printing speed EPSON Status Monitor 3 Settings GG General c Page Layout f Driver Utities Maintenance And Utilities User Defined Information Barcode and 2D SymbolB Font Replacement e Em Specify corresponding barcode 5 and 2D symbol fonts to replace True Type fonts in NET applications EPSON Log File Settings L Configure the log function fra Notification Settings for Fatal Errors T EPSON Status Monitor 3 Preferences Set errors which you need to receive a notification even if you are not using pecily corresponding barcode EIC c Display Al v Font Name UPCA font Font List Type UPCA E Specified Point 575 Point UPCE font se Di JAN1S EAN font Test Print poseen font QI2457885 QRCode Model font Size Displey d Print Common Settings Bn oe E Hexadecimal Input Mode Barcode HRI Character Position Modde 3 E 3d Do Not int Bar Height 19999 dots HP Eont Z Adust Bar Width Elen C Auto Convert to Minimize Entire Symbol Character Spacing E Width Recommended Value Config
137. or more less than 62 mm 2 44 Close all shutters 62 mm 2 44 or more less than 79 mm 3 11 Open only the most inward shutters 79 mm 3 11 or more less than 97 mm 3 82 Open only the 2 most inward shutter rows 97 mm 3 82 or more less than 112 mm 4 41 Open only the 3 most inward shutter rows 112 mm 4 415 Open all shutters 4 5 Close the roll paper cover 107 108 A Gkelease the lock of the paper ejection guide with a fine tipped tool A 8 Open the cover at the back of the printer and unlock the fanfold paper guide Chapter 3 Handling A OQ Adjust the fanfold paper guide to the fanfold paper width 20 Lock the fanfold paper guide 21 Turn the printer ON 109 Qainsert the fanfold paper into the paper slot facing the print surface upward Insert the paper until it is pulled into inside the printer approxi mately 100 mm 3 94 The printer detects the edge of the fanfold paper pulls it inside and then starts feeding it to the print starting posi tion When Paper loading at roll paper cover close is set to With cutting the paper is auto NOTE matically cut after fed See Paper Loading Settings on page 158 23 Place the stack of fanfold paper straight at least 40 mm 1 57 away from the back of the printer 110 Chapter 3 Handling 24 Close the fanfold paper cover e To prevent liquid and dust fro
138. ots may occur when printing ladder barcodes lowering the ANSI grade to F and making barcodes unrecognizable Therefore fence barcodes are recommended to use To use ladder barcodes make consideration such as printing HRI characters 72 Ink may penetrate the paper due to its characteristics and bars of printed barcodes tend to become thicker This tendency is more prominent with some papers To maintain the barcode recognition rate use methods such as reducing the data in a bar by 1 pixel and increasing the blank space by 1 pixel Bar width adjustment However do not apply this method to 2 dimensional symbols 3 By the combination of the specific paper type and the Symbol the following conditions are available Wristband amp Code128 Wristband amp Codabar Element 5 dots D grade Element 5 dots Element ratio 2 5 C grade Chapter 3 Handling Bar Height Sets the element height with dots Specified dots indicate the actual print size Adjust Bar Width Narrows the element width when printing Make sure to select it only when the barcode is not clear enough to be read e HRI Character Position Select the position of the HRI characters Select Do Not Print when not printing The printing position is limited for some types NOTE HRI Font Select the HRI character font size Element Ratio Sets the thick element width by the ratio to the thin element width Character Spacing Sets the
139. paper Paper width WB S M L series 36 mm 1 42 Black mark width 13 mm 0 51 or wider Black mark length 5 mm 0 19 or more Center of a black mark 8 5 mm 1 mm 0 33 0 039 Gaps between black marks WB S 184 1 mm 7 25 WB M 292 1 mm 11 5 WB L 292 1 mm 11 55 Paper thickness WB S M L series 0 225 mm 0 0088 Paper core External diameter 56 8 mm or more External diameter Maximum 101 6 mm 4 Winding direction Printing face must be facing outside Hole notch Diameter 2 5 mm or less Chapter 1 Product Overview 1 Print Area and Cutting Position Continuous paper Roll paper When Extend Printable Area is disabled Top bottom left right margins 1 5 mm Typical value Paper width Paper feeding direction gt Center of paper width Auto cut position 12 0 mm or more 15 0 mm or more When auto cutting 15mm Print area width sennoina J Print area L Paper When the roll paper option is set to Banner Mode a top margin is set only on the first CAUTION page of the print job and not on the rest A bottom margin is set on the last page of the print job 41 42 When Extend Printable Area is enabled Top bottom left right margins 0 mm Typical value Paper width Paper feeding direction mud Center of paper width Auto cut position 15 0 mm or more When
140. pe Media Layout including User Defined Media are included Main tab Favorite Setting i EPSON TM C3500 Printing Preferences EW Save Delete Favorite Setting CHA _ Gi General gt Page Layout d Driver ites d Maintenance And Utities Eat Default Settings Item Current Settings Registered Settings Favorite Setting J Save As Eavorite Setting b shane Media Type Matte Label Matte Label Print Settings Color Color Color Media Type Matte Label Media Layout UserLayout03 UserLayout03 Roll Paper Saving Eliminate Lower Ma Eliminate Lower Ma Print Quality Speed Quali Settings For Paper Auto Cut After Ever Auto CutfAfter Ever Automatic Advanced Advanced Completion Beeper Off Off lE Up Down Print Quality Speed 360360 dpi Speed 3604360 dp Media Source Saving Settings Color Management Color Controls Color Controls Media Layout 108 x 174 8 mm Die cut Label Nemec Setting bus bab Tot ae Rictor Meme amma f Media Position Detection BM Gap scere BKCMY nkProfie Off Off Bk nk Profile off Off Rol Paper Saving Eliminate Lower Margin Brightness Adjustment Ott of Settings For Paper Handing After Print Irk Levels Faraoia i an auo put asgn lt Page La f p Orientation Portrait Portrait dd Rotate 180 Oif Off No Auto Cut Pectus Copies 1 od EC E MT Creation Date and Time a a r5 6 23 2013 3 53 04 AM E Complet
141. problems occur check whether there is any physical cause such as connection or power problems before contacting us Q Type of inquiry Problem Question LI Date 11 Your company LI Department C Your name 2 Phone Fax Email 2 Computer information Manufacturer CPU L OS with Service Pack information 1 Model name of the printer 1 Printer driver Installed Not installed I Connection type USB Ethernet MS shared Client Server 21 Install protocol service NetBEUI NetWare Client Novell Ver Microsoft Ver TCPIP SNMP agent Other LJ Print tool Local USB Standard TCPIP OS attached LPR EPSON TCPIP Print Name Own custom application Other Product name Ver LJ Firewall OS standard Personal Product name Ver None 21 Your application information Windows service operation Normal EXE operation 21 EPSON application status EpsonNet Simple Viewer EpsonNet SDK for Windows Printer Setting Other Application name L Phenomenon of the problem or content of the question I System configuration Hardware configuration such as computer and network and Software module configuration I Procedure of reproduction of the problem Operation procedure functional procedure function and argument value to reproduce I Reproducibility of the problem Yes out of times No 210
142. r right after is not any of the following an error occurs Check digit position Control Character ASCII HRI Character Control Character 00h 1Fh 7Fh Space is printed FNCI 1 Space is printed FNC3 3 Space is printed t is printed C C is printed Y D y is printed D is printed Left parenthesis for the application identifier C is printed Right parenthesis for the application identifier y is printed Check digit is printed 134 GS 1 128M encoded automatically added In this case an error occurs _I Specify the data of 38 to 66 digits Chapter 3 Handling 1 y is the delimiter for the application identifiers printed as the HRI character but not LJ The start codes CODE A CODE B CODE C and the stop code are added automatically 1 A symbol character FNC1 which is described after the start code is automatically added 11 When FNC1 is not at the end of the data followed by the application identifier 30 FNC1 is 1 FNC1 must not be at the end of the data followed by the application identifier 10 or 21 11 When 01 is specified as the application identifier the 14th digit becomes a check digit how ever it is not proved when the check digit is specified When the 14th digit is the check digit is automatically calculated and replaced with 11 When the character right after is
143. rinting Ethernet interface model only sse 172 LE 2pm r O 173 E Cleaning the Prinler irren tre tnit ceret ena irn ie aen teda e cenas 174 Gleanirigrie pleater z tec a cer Pr ei a e a eerie a a EX E a Ee a as 174 Cleaning the Autocutter oo EE ee nennen een nens 176 B Media arrangement erreichen ba e Dans 177 Media arrangement when feeding media for printing from the first sheet sssssss 177 Media arrangement for printing on the last sheet ssssssssssee emen 179 Application Development Information 183 OVGIVIOW PEIEE 183 Band te 184 I Samiple Program in eei eee 185 Bi EpsonNet SDK for Windows seeeeeseeeeeeeeeeee eene nennen nnne nnn nennen 187 Environmental Setting for EpsonNet SDK for WINKOWS cc mee 187 Bi Utilities and Manuals ueeeeeeeeeeeeeeeeeeeeenennnnneennnnne nennen nennt nennt nnn nnn nn tnnt nnns 189 Downlocid t dedi nei eee bete rre tet a etc E Deb a en ERE EH 192 Maintenance monete M PU E 193 E Necessary Information for an Administrator of the Printer sss 195 irme Umm 195 Setting The Printer sees n eret reet er cere Eg io P a er E PER T e EE KR 196 Setting the Printer Driver s cicer rre p
144. rom another configuration file When using such operations note the following point The BSF file is used also when creating a package driver installation package driver setting NOTE change package for client computer setup L1 Register Current Settings of the printer driver to Favorite Setting before saving to a BSF file If not registered to Favorite Setting the printer driver settings cannot be saved to the BSF file I The setting items shown below are used as common items when multiple printer queues are cre ated in a computer When a BSF file is imported the settings are overwritten Therefore to retain the existing settings create a BSF file including the existing settings e Favorite List d r 1 WR TM C3500 Printing Preferences Sn eee Gi General ci Page Layout cf Driver Utities G Maintenance And Utities E Item Curent Settings Registered Settings Favorite Setti m Save As Favorite Setting 3 ayorite Setting SetingDekcut ave As Favorite gt ceases Media Type Synthetic Label Synthetic Label Print Settings Color Color Color Media Type Ea Media Layout 108 174 8mm Di 108x1748mm Di Roll Paper Saving Eliminate Lower Ma Eliminate Lower Ma Print Quality Speed U Quality Settings For Paper Auto Cut After Ever Auto CutfAkter Ever inue aain EEN Completion Be
145. rsion Network Status o AN Oo Ui BR OQ N RoR H o 12 13 14 15 16 Lr 172 MAC Address Port Type Get IP Address IP Address Subnet Mask Default Gateway APIPA Set using PING DNS Address UPnP Bonjour Port Control LPR Port 9100 Printing Control Time Server Idle Timeout LPR Port 9100 XX XX XX XX XK XX XX RR XX Auto 10 Base Full 10 Base Half 100 Base Full 100 Base Half 10 Base Full 10 Base Half 100 Base Auto 100Base Full Full 100 Base Half Auto Auto MDI MDI X Manual Auto Manual XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX Disable Enable Disable Disable Enable Disable Disable Enable Disable XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX XXX Disable Enable Disable Disable Enable Disable Enable Enable Disable Enable Enable Disable Disable Enable Disable Disable Enable Disable XXXX sec XXXX sec Chapter 3 Handling Reset The printer resets in the following cases called hardware reset 1 When the printer is initializ
146. rsion TAD00058 Item Description Media source Select Fanfold paper Select the media type Media position detection settings e Die cut label BM e Black mark continuous paper 103 6 The confirmation window appears Click Yes to send the settings to the printer 7 The following window appears Click OK maansa setting has been changed to Fanfold paper The paper feeder Attach the fanfold paper guide to the printer as shown in the diagram below 8 The completion window appears Click Ok o On the printer driver window select General tab Specify the media 104 settings and click OK mh EPSON TM C3500 Printing Preferences 000000 A General 62 Page Layout t Driver Utiities f Maintenance And Utities Favorite Setting Print Settings Media Type Matte Label X Print Quality Speed Media Source Saving Settings Media Layout 108 x 174 8 mm Die cut Label Automatic Advanced Advanced Quality Y User Defined Media Position Detectio BM Gap Roll Paper Saving Eliminate Lower Margin x Settings For Paper Handling After Print Ink Levels Auto Cut After Every Page Cut Interval No Auto Cut 5 oS mu Gay Completion Beeper Setting m 3 Print Preview
147. start InstallNavi exe When Install Navi is executed the following window appears Agree to the license agreement and click Next and the software installation starts Set up the printer according to the displayed instruction s ma cama fay Install Navi SEIKO EPSON CORPORATION SOFTWARE LICENCE AGREEMENT Read the following License Agreement carefully SEIKO EPSON CORPORATION SOFTWARE LICENSE AGREEMENT m IMPORTANT READ THIS SOFTWARE LICENSE AGREEMENT CAREFULLY The computer software product fontware typefaces and or data including any accompanying explanatory written materials the Software should only be installed or used by the Licensee you on the condition you agree with SEIKO EPSON CORPORATION EPSON to the terms and conditions set forth in this Agreement By installing or using the Software you are representing to agree all the terms and conditions set forth in this Agreement You should read this Agreement carefully before installing or using the Software If you do not agree with the terms and conditions of this Agreement you are not permitted to install or use the Software 1 License EPSON and its suppliers grant you a personal nonexclusive royalty free non sublicensable limited license to install and use the Software on any single computer or computers that you intend to use directly or via network You may allow other users of the computers connected to the network to use the Software prov
148. store Click Apply the settings in a backup file to the printer S TM C3500 PrinterSetting Version lull emm gt General ah Q gt Advanced Settings gt Printer Adjustment Settings Save and Restore Option Settings Save and Restore Save the printer settings to a backup fle Apply the settings in a backup fie to the printer 6 The Open window appears Specify the backup file prepared in Step 1 7 The following window appears Click Yes The setting process starts TM C3500 PrinterSetting mm o The settings will be restored to the printer Are you sure Ce 202 Chapter 5 Maintenance When the process is completed the following window appears Click OK and power on the printer again TM C3500 PrinterSetting x7 Gl The process completed successfully LP To change the printer settings turn the printer off and then back on When the media settings are changed the printer driver settings must also be NOTE changed For details see Changing the Printer Driver Settings on page 206 Creating a Printer Backup File After ink charging create a backup file containing the printer settings to set up a printer The backup file can be created from TM C3500 Printer Driver You do not have to create this file when the settings other than the media type and IP address are
149. sure printing doesn ft protrude out ensure margins of 1 5 mm 0 06 or more in the print data e Even if Extend Printable Area is enabled the maximum value for the print area width is 104 mm 4 09 48 Chapter 1 Product Overview Die cut label Gap Roll paper When Extend Printable Area is disabled Top bottom left right margins 1 5 mm Typical value to 1 mm 1 5 mm Paper width 1 5 mm Center of paper width Prove feeding direction a 0 Perforated line e Auto cut position L E On ojo z o 9 9 a ae O o 1515 ce ge E EIE S2E E EE 02 an o 9 o ex aO oo Auto cut position Outer edge Removed Outer edge Removed 2 0 mm 2 0 mm E Print area E Label area C Backing paper 49 50 When Extend Printable Area is enabled Top bottom left right margins 0 mm Typical value Center of paper width Perforated line Auto cut position Auto cut position Outer edge Removed Paper width feces feeding direction 15 0 mm or more 18 0 mm or more Paper width Outer edge Removed 2 0 mm 2 0 mm Print area Label area L Backing paper e f you enabled Extend Printable Area printing is done with settings for no margins but the printing might protrude beyond the paper label depending on the actual print posi tion and the set position for the paper label To make sure printing doesn ft protrude out ensure margins o
150. t or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by Seiko Epson Corporation Trademarks Microsoft Windows Windows Vista Windows Server Win32 Visual Basic Visual C and Visual C are registered trademarks of Microsoft Corporation EPSON is registered trademarks of Seiko Epson Corporation in Japan and other countries regions Copyright This product includes software developed by the University of California Berkeley and its contributors Copyright 2013 Seiko Epson Corporation All rights reserved For Safety Key to Symbols The symbols in this manual are identified by their level of importance as defined below Read the following carefully before handling the product A You must follow warnings carefully to avoid serious bodily injury WARNING Provides information that must be observed to prevent damage to the equipment or loss of L N data CAUTION e Possibility of sustaining physical injuries e Possibility of causing physical damage e Possibility of causing information loss Provides information that must be observed to avoi
151. th digit from the next of 01 is checked as a check digit When it is not correct an error occurs T When the next data of 01 is fewer than 14 digits a check digit is not checked Unlike GS1 128 the check digit is not automatically calculated nor replaced with When is specified is ignored and the rest of the data is shifted by 1 digit LI Specify the special character using the following format Control Character ASCII HRI Character FNC 1 Space is printed Left parenthesis for the application identifier C is printed Right parenthesis for the application identifier Y is printed bd Error Skipped character Not printed Printing method Specify the selected barcode font specified point and language to the printing data and then print it e 15 fS Document WordPad File Edit View Insert Format Help Del amp d Bo S8 Li Ir Ahh ill The font size of the barcode can not be changed by Specified Point value The barcode is CAUTION not printed when other values are selected 137 138 2D Symbol Font Settings The printer driver has the built in 2D symbol font 2D symbol printing is available if the 2D symbol is not created on the application side Setting the 2D Symbol font 2D symbol printing settings can be changed on Barcode and 2D Symbol on Driver Utilities tab Barcode and 2D Sy
152. ure the barcode The module size may differ from the specified size due to printer resolution which is determined by Media Tyne and Pint Quality Click Size Display button and check the actual size Co Gui Ga iai Cam mm 000 True Type Font True Type Font Name Replacement Font Name Mariet UPCA font a Arial None Batang JANT3 EAN font Batang None BatangChe None BatangChe None Gungsuh GRCode Model2 font GGungsuh None GungsuhChe QRCode Modelt font G GungsuhChe None lt i Replacement True Type Font Replacement Target Font Marlet gt UPCA font bd Import Export SettingsfE ae Import Export the following settings to BSF file General Page Layout the list of Favorite Setting Barcode and 2D Symbol Font Replacement and Driver Preferences Com Eten nee checkbox from Driver Preferences 3 Settings is not available unless checking Use EPSON Status Monitor inly the system administrator can make Notification Settings for a fatal error Chapter 5 Maintenance System Configuration Installing the Printer Set up a printer using EPSON Printer Deployment of EPSON Deployment Tool and install the printer in the specified location 1 Creating a printer settings list Create a settings list of the printers to be installed and the settings for the
153. utocutter A Turn off the printer and unplug the AC cable from the inlet 2 Open the roll paper cover and remove the paper 3 Remove the adhesive on the autocutter blade on the side of the roll paper cover with an implement such as a cotton swab If necessary moisten the cotton swab with alcohol Do not touch the fixed blade of the autocutter directly Doing so may cause injury CAUTION Chapter 3 Handling Media arrangement Media arrangement when feeding media for printing from the first sheet Roll paper This can be used with the following media forms Black mark continuous paper Die cut label BM Die cut label Gap Transparent die cut label Loading Paper When feeding paper bring the edge of the roll paper between the autocutting position and the edge of the paper ejection table then close the roll paper cover Autocutting position ejection table Edge of the paper Method for arranging the media Black mark continuous paper Place the edge of the first black mark in a position 172 5 mm 6 791 or more from the edge of the roll paper and do not place a black mark before there Black mark position Paper feed direction 172 5 mm 6 791 or more 177 178 Die cut label BM die cut label gap and transparent die cut label Place the edge of the first label in a position 172 5 mm 6 791Ah or more from the edge of the roll paper and do not place a
154. vanced Advanced Media Source Saving Settings Media Layout UserLayout03 User Defined Media Position Detection BM Gap Roll Paper Saving Eliminate Lower Margin Settings For Paper Handling After Print Ink Levels Auto Cut After Every Page No Auto Cut m R o 4 Ss e lt Completion Beeper Setting H Print Preview Refresh Ink Levels Version 1 0 0 4 Ce 122 Chapter 3 Handling Favorite Setting includes the following setting Default Settings The default setting when installing the printer driver Current Settings The contents set on Main and Page Layout tab These contents are displayed in the current settings on Current Set ting and Save Delete Favorite Setting window User Defined Setting The print setting defined by the user Information for User Definition The user definition includes the following User Defined Media Registering barcode font Replacing font on NET environment The user definition is set on each client computer When a number of TM C3500 printer drivers are installed in one computer these are used mutually 123 Exporting Importing Printer Driver Settings You can export the printing references favorite setting user defined information paper layout barcode and printer driver operation settings into a BSF file extension of BSF You can also import the settings from a BSF
155. y cause equipment damage and burning Be sure to set this equipment on a firm stable horizontal surface The product may break or cause injury if it falls e Do not use in locations subject to high humidity or dust levels Excessive humidity and dust may cause equipment damage or fire e Do not place heavy objects on top of this product Never stand or lean on this product Equipment may fall or collapse causing breakage and possible injury e To ensure safety unplug this product before leaving it unused for an extended period e Do not remove the ink cartridge from the product when you ship it e Be sure to note the following when using the ink cartridge Do not turn off the product or open the ink cartridge cover while charging ink Power light is flashing Opening the cover may cause the ink to be recharged resulting in more ink being consumed Also it may cause printing malfunction Do not disassemble the ink cartridge Doing so may cause ink to adhere eyes and skin Do not disassemble and remodel the ink cartridge Doing so may cause printing mal function Keep ink cartridges out of the reach of children e f ink contacts your skin eyes or mouth take the following actions When it gets onto your skin immediately wash the area with soap and water When ink gets into your eyes immediately flush them with water Leaving the ink as is may result in bloodshot eyes or mild inflammation If something is wrong immedi

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