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Telstra Pre-Paid 4G My Pocket WiFi Ultimate User Manual

1. The default password is admin The password is case sensitive Select Settings gt Network gt APN Click the x button beside the APN entry Enable DMZ In a demilitarized zone DMZ network configuration a computer runs outside the firewall in the DMZ This computer intercepts incoming Internet traffic providing an extra layer of Advanced Settings 52 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate protection for the rest of the network and sending all incoming data to a particular IP address To enable DMZ and designate a computer to screen incoming traffic 1 2 6 Ta Launch an Internet browser from a computer or wireless device that is connected to the network Enter http m home or http 192 168 1 1 A login screen displays Enter the administrator login password The default password is admin The password is case sensitive Select Settings gt Router gt Basic In the DMZ section select the On radio button next to DMZ Enabled Your Pre Paid Service Number Home General Network Router Devices Basic Port Forwarding Port Filtering Wi Fi UPnP Messaging UPnP LAN IP Address 192 168 1 1 Netmask 255 255 255 0 VPN Passthrough On Off 93 a s DHCP Server Enabled Devices Connected Disabled Main Wi Fi No Devices Connected Secondary Wi Fi No Devices Connected DHCP lease time DHCP IP Range 192 168 1 20 192 168 1 99 Your Wi Fi Details DNS mode Network Name TPW4
2. Get Started 15 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate Security Credentials Three passwords are associated with the hotspot e Wi Fi password Use to connect your computer or other Wi Fi device to your mobile hotspot network This character string is unique to your device It displays on the main hotspot LCD If the screen is blank a power saving feature press and quickly release the Power key The default Wi Fi password is printed on a label under the battery e Guest Wi Fi password When enabled guests can use this password to access the guest Wi Fi network e Admin login password Use to log in to the hotspot web page as an administrator You must log in as an administrator to use certain features and to make changes to your hotspot settings The default admin login password admin is printed on a label under the battery The admin login pasword can be 5 31 characters You can change these passwords on the hotspot web page htip m home or http 192 168 1 1 For more information see Establish Security on page 35 and Change Hotspot Web Page Login Settings on page 36 Get Started 16 Use Your Mobile Hotspot This chapter explains how to use your hotspot The chapter covers the following topics View Data Usage Manage Wi Fi Set Mobile Broadband Auto Connect Options View Messages Extend Battery Life Establish Security View Details About Your Mobile Hotspot Update Mobile Hotspot Software and Firmware
3. Off 5 In the LAN section select the Enabled radio button next to IP Passthrough Mode 6 Click the Submit button Advanced Settings 49 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate Enable VPN PassThrough To connect to a corporate network using VPN you must first enable VPN connections passthrough To enable VPN passthrough 1 2 5 6 Launch an Internet browser from a computer or wireless device that is connected to the network Enter http m home or http 192 168 1 1 A login screen displays Enter the administrator login password The default password is admin The password is case sensitive Select Settings gt Router gt Basic Your Pre Paid Service Number 61474209747 Support About Logout Pt Home General Network Router SG Devices Basic Port Forwarding Port Filtering N f T Wi Fi UPnP Messaging UPnP Zz IP Address 192 168 1 1 Status Netmask 255 255 255 0 f Taa 4600 USB IP Address 192 168 1 4 afl IP Passthrough Mode Enabled Disconnect Disabled eq 400 This option turns off the router function of the device and assigns the network IP address directly to the attached host This option Devices Connected can be useful for implementing secure enterprise VPNs The device will reset after making this change to re start using a Main Wi Fi different driver configuration aude a at ana At this time this feature is only available to PC users If you are a M
4. when the hotspot resets gt To view connected devices 1 Launch an Internet browser from a computer or wireless device that is connected to the network 2 Enter http m home or http 192 168 1 1 Use Your Mobile Hotspot 25 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate A login screen displays 3 Enter the administrator login password The default password is admin The password is case sensitive A list of devices connected to the main Wi Fi and guest Wi Fi networks displays in the left column of the screen T 46 E TELSTRA PRE PAID 46 MY POCKET WI FI ULTIMATE j QO ra 8 a 3 GB 27 days remaining For more detsied scoountifornston viekjittputn Sotstra com 5 dats current as of approximately 2 hours ago Your Pre Paid Service Number 61474209747 Support About Logout Data Usage Session Used 114 1 MB Elapsed time 8m AddData Click to add more data Settings to your account Status i Telstra 4G00 My Account Mobile App is available Disconnect My number 61474209747 Download it from the app store today 20 Devices Connected Main Wi Fi xr6turbo GET IT ON P gt Google play lt a amazon Your Wi Fi Details Network Name TPW4G B5F8 If you notice a Wi Fi device that you do not recognize you can block that device from connecting to your Wi Fi network gt To block a device 1 Launch an Internet browser from a computer or wireless device that is connected to t
5. 64 The hotspot cannot connect to a computer running Windows Vista 64 The hotspot does not connect to your service provider s network 65 RESCEEMENOES POE 4 4 0 0 6 4 sdbe nocd erranik ECE ENEE EEEE a kia aa seated 65 Vew ALEKS anne vine rederede neee Dee EIEI OE OEE R 66 SIM Not installed ossa tote tocedcdodeatdaeddaamtonmtneeeteds sodegede 66 SIM Error Check SIM s scscccsssa55s0d0cunceeueshubusdssesasaaaans 66 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate SIMMOCKEG ance tdncacdadat Si tdch perce R O beta Detebateeesadas aaa 66 SIMIMEP LOCKE cvs ecactcacdcc 5 cele gages eavruapeeeee canes anes 66 Temperature Related Alerts cece eee eee eens 67 COMMECTIOMIAISIUS ccd cus 513 400 dand tupani T E rE 67 Appendix A Specifications Mechanical SpecihCationSs secccsdscrdca tiada tradit EEEE EENS a 70 Environmental Specifications 2 0 cece eee eee eee teens 70 Supported RF Ban ice cxsg utara tenn sare EELNE EEEE O46 dese grasses 70 Get Started This chapter provides an overview of Telstra Pre Paid 4G My Pocket Wi Fi Ultimate features and instructions for how to set up your mobile hotspot and connect to the Internet The chapter covers the following topics e Know Your Device e Set Up and Connect to the Internet Note Firmware updates with new features and bug fixes are available at downloadcenter netgear com Some products regularly check the site and download new firmware or you
6. A displays on either the LCD or the hotspot web page make sure that you are in your network provider s coverage area Your device cannot access the hotspot web page when connected to a VPN If you are using your hotspot while connected to a VPN you might not be able to access the hotspot web page using http m home To directly access the hotspot web page hosted on the device enter the address http 192 168 1 1 in your browser The hotspot cannot connect to a computer running Windows Vista Microsoft has a known issue whereby computers running Windows Vista cannot obtain an IP address from certain routers More information and a fix are available at http support microsoft com kb 928233 or visit the Microsoft support website and search for knowledge base article 928233 Troubleshooting 64 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate The hotspot does not connect to your service provider s network If your hotspot does not connect to your service provider s mobile broadband network try the following suggestions e Make sure that your micro SIM account is active To check micro SIM status and activate the account visit htto m telstra com e If you use a prepaid or pay as you go micro SIM card make sure that the account has a positive balance e f your mobile hotspot still does not connect you might need to create or update the default connection profile gt To check the default connection profile sett
7. Install the Micro SIM Card on page 12 SIM Error Check SIM Ensure that you have your network service provider s micro SIM card inserted in the hotspot If a problem still exists contact customer service The micro SIM card might be damaged and need replacing SIM Locked gt To unlock the micro SIM card 1 Contact Telstra customer service for the PIN to unlock the micro SIM card 2 Launch an Internet browser from a computer or wireless device that is connected to the network 3 Enter http m home or http 192 168 1 1 A login screen displays 4 Enter the administrator login password The default password is admin The password is case sensitive 5 Enter the micro SIM PIN when prompted 6 Click the Save button SIM MEP Locked Contact Telstra customer service for the 8 digit MEP unlock code On the hotspot web page screen popup enter the MEP code Troubleshooting 66 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate Temperature Related Alerts The hotspot is designed to work over a wide temperature range For information see Environmental Specifications on page 70 The mobile hotspot shuts down automatically if it goes out of the supported temperature range Move the device to an area where the temperature is more suitable and if the mobile hotspot is too warm make sure that the area is well ventilated and air can circulate around the device Note The battery might not recharge if the mobile hots
8. Note To change settings log in as an administrator See Hotspot Web Page on page 15 17 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate View Data Usage You can view an estimate of your data usage on the hotspot web page and on the hotspot LCD The plan data counter resets automatically when the next billing cycle starts and the session data counter resets automatically for each session gt To view estimated data usage on the hotspot LCD Press the Power key to awaken the hotspot The LCD shows the estimated data usage for the current billing cycle Telstra A TY c ill e Ee A 2 40GB 23 days Data usage remaining WIFI TPW4G_1234 PWD 12345678 gt To view detailed data usage information on the hotspot web page 1 Launch an Internet browser from a computer or wireless device that is connected to the network 2 Enter http m home or http 192 168 1 1 A login screen displays 3 Enter the administrator login password The default password is admin The password is case sensitive Use Your Mobile Hotspot 18 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate The hotspot web page displays the data usage for the current billing cycle for monthly plans or for the pre paid plan and for the current broadband session T 4G TELSTRA PRE Y POCKET WI FI ULTIMATE ELSTRA PRE PAID 45 MY P w ill F m ALP 8 23 GB 27days remaining Pox ws a O A daieabos lt 6 Session sea lapsed a Ad
9. Update the firmware on your device if an update is available View a tutorial Learn tips and tricks at htto www netgear com learningcenter mobile to get the most from your hotspot Information about accessories is available at http www netgear com telstraaccessories Frequently Asked Questions 62 Troubleshooting This chapter provides suggestions for troubleshooting problems that might arise when you are using your mobile hotspot The chapter covers the following topics The Wi Fi network name does not appear in the list of networks The No Signal icon displays on either the LCD or the hotspot web page Your device cannot access the hotspot web page when connected to a VPN The hotspot cannot connect to a computer running Windows Vista The hotspot does not connect to your service provider s network Reset the hotspot View Alerts 63 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate The Wi Fi network name does not appear in the list of networks If you do not see the hotspot s Wi Fi networks from your Wi Fi enabled device try these suggestions e Refresh the list of networks e Ifthe LCD is dark the Wi Fi radio might be asleep Press the Power key to wake the hotspot e If the hotspot is tethered to your computer make sure that Wi Fi is set to stay on when the hotspot is tethered See Reset the hotspot on page 65 The No Signal icon displays on either the LCD or the hotspot web page If the No Signal icon
10. Why isn t my battery charging 0 eee eee eee ee eee 56 Why is the signal indicator always low 0 0 0 cece eee eee 56 Why is the download or upload speed slow 0 cece eee ees 57 How do I go back to the hotspot web page ssisrcrerrerrerererss 57 What do I do if forget my admin login password 000 eee 57 How do disconnect from the mobile broadband network 58 Why doesn t the Connect Disconnect button appear on the NOtSPOt Web Page sc acecses eas aracn ga tadelee cae yuwunuuas seme a aces 58 How can extend the life of the battery 0 cee eee eee 59 How do turn the hotspotiott lt o03s200 0nnanatwerasenereuduoemronady 59 How do find out how many users are connected to my hotspots WIFFI NCLWORKS 6 ousuin sacdaasiarindonaicniniinwmanin ginaaa wea 59 The LCD is not lit How do know if the hotspot is still powered on 60 How do find my computer s IP address 0 cece ee eee eee eee 60 How do find a device s MAC address 0 cece cece eee eee 61 Where can find more information 0 0 cece eee eee teens 62 Chapter 5 Troubleshooting The Wi Fi network name does not appear in the list of networks 64 The No Signal icon displays on either the LCD or the hotspot web page 64 Your device cannot access the hotspot web page when connected toa VPN wcinssaasseoreevernrrernrnetaneNwhScawecegerees
11. can check for and download new firmware manually If the features or behavior of your product do not match what is described in this manual you might need to update your firmware Telstra Pre Paid 4G My Pocket Wi Fi Ultimate Know Your Device Your mobile hotspot enables you to create a Wi Fi access point in any location with cellular network coverage Use a Wi Fi access point to connect your laptop and other Wi Fi capable devices to your service provider s mobile broadband network and connect to the Internet You can also use your mobile hotspot in tethered mode by connecting it to your laptop with the USB cable to access the Internet Power key Navigation key Status LED Secondary antenna port Micro USB port Main antenna port Figure 1 Hotspot keys and features Manage Your Device and Settings You can manage your device and change settings using the following features The device s LCD See LCD on page 8 The hotspot web page See Hotspot Web Page on page 15 A mobile device application See NETGEAR AirCard App for Smartphones and Tablets on page 15 Get Started 7 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate Power and Navigation Keys Use either the Power or Navigation keys to awaken the hotspot and to power the device on and off Table 1 Power key usage Desired Result Action Turn on hotspot Press and hold the Power key for three seconds Turn off hotspot Press and hold
12. changing the settings To back up hotspot settings Vv 1 Launch an Internet browser from a computer or wireless device that is connected to the network 2 Enter http m home or http 192 168 1 1 A login screen displays 3 Enter the administrator login password The default password is admin The password is case sensitive 4 Select Settings gt General gt Software and Reset Your Pre Paid Service Number Support About Logout th Home General Network Router S u Devices Device Software and Reset System Logs T Wi Fi Download Backup Settings Restore Settings z Messaging Download a copy of your hotspot s settings If you saved your settings on a file previously onto your computer so you can restore it later import it here to restore your hotspot with o as Choose File No file chosen Status Submit ail Telstra 4G00 Software Update Disconnect Last checked at 1 4 14 5 06 PM E 50 Check for update Devices Connected Main Wi Fi Reset Arodi T420 AU Secondary Wi Fi Factory Reset No Devices Connected Reset your hotspot to factory settings just like when you took it out of the box the first time Your Wi Fi Details Reset Network Name TPW4G_HP021 5 In the Download Backup Settings section click the Save button By default the file export cfg is saved to your Downloads folder gt To restore hotspot settings 1 Launch an Internet browser from a computer or wireless device that is connecte
13. detailed profile selections visit the hotspot web page hitp m home or hittp 192 168 1 1 To select a Wi Fi profile on the LCD 1 Press the Power key to wake the device 2 Press the Navigation key until the Wi Fi options screen displays Press Y to change setup Default S 2 4 GHz only Dual Band Wi Fi 2 4 GHz and 5 GHz enabled Guest Wi Fi Separate network for guests 3 To change the setup press the Power key 4 Press the Navigation key until the desired Wi Fi option is highlighted 5 Press the Power key Your setting is saved Note When you choose a new profile the hotspot resets Any devices connected to the hotspot are disconnected when the hotspot resets Use the hotspot web page to set up a profile that is more detailed than the basic profiles offered on the LCD screen To select a Wi Fi profile or create a custom profile on the hotspot web page 1 Launch an Internet browser from a computer or wireless device that is connected to the network 2 Enter http m home or http 192 168 1 1 A login screen displays 3 Enter the administrator login password The default password is admin The password is case sensitive 4 Select Wi Fi gt Options Use Your Mobile Hotspot 20 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate The Wi Fi Options screen displays Your Pre Paid Service Number Support About Logout Connect Options MAC Filter Home D soo evices Wi Fi Profiles Defau
14. enable this option because you will be unable to access your device To enable IP passthrough mode 1 Launch an Internet browser from a computer or wireless device that is connected to the network 2 Enter http m home or http 192 168 1 1 A login screen displays 3 Enter the administrator login password The default password is admin The password is case sensitive 4 Select Settings gt Router gt Basic Your Pre Paid Service Number 61474209747 Support About Logout amp Home General Network Router d a Devices Basic Port Forwarding Port Filtering T Wi Fi UPnP Messaging UPnP CE tl IP Address 192 168 1 1 Status Netmask 255 255 255 0 i Telstra 4600 USB IP Address 192 168 1 4 all IP Passthrough Mode Enabled Disconnect Disabled lt 100 This option turns off the router function of the device and assigns the network IP address directly to the attached host This option can be useful for implementing secure enterprise VPNs The device will reset after making this change to re start using a Main Wi Fi different driver configuration No Devices Connected Devices Connected Atthis time this feature is only available to PC users If you are a Mac user please do not enable this option as you will be unable to access your device Please check support netgear com for further updates on future Mac support Your Wi Fi Details Network Name TPW4G B5F8 VPN Passthrough On Password
15. secure enterprise VPNs The device will reset after making this change to re start using a Main Wi Fi different driver configuration Disconnect ee ine Atthis time this feature is only available to PC users Ifyou are a dedcdfe27e723 Mac user please do not enable this option as you will be unable to nren P access your device Please check support netgear com for further Your Wi Fi Details updates on future Mac support Network Name VPN Passthrough On TPW4G B5F8 Oor In the LAN section enter the appropriate details If the DHCP server is enabled it automatically assigns an IP address to each device on the network and manages its configuration information The DNS mode setting specifies how the DNS servers are obtained If you select Auto the servers use the DNS relay specified by the Internet provider The Submit button displays after you make a selection Click the Submit button Advanced Settings 54 Frequently Asked Questions This chapter provides answers to questions you might have about your hotspot Also see Chapter 5 Troubleshooting The chapter covers the following topics Why can t connect a device to the hotspot Why can t I access the Internet Why isn t my battery charging Why is the signal indicator always low Why is the download or upload speed slow How do I go back to the hotspot web page What do I do if forget my admin login password How do I disconnect from the m
16. time unique password A devices will lose internet access from your hotspot for temporary visitors to access your Wi Fi hotspot You may still use USB tethering E Messaging Pe Selings Wi Fi name Telstra4GA b5dd Status Wi Fi password 60001452 8 ESB 100 Devices Connected Main Wi Fi B4 F0 AB 3A 99 A9 WPS Edit Your Wi Fi Details Network Name Telstra4GA b5dd Password 60001452 Use Your Mobile Hotspot 23 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate 5 Select WPS for either the main Wi Fi or secondary Wi Fi network if available Your Pre Paid Service Number Support About Logout fh Home wPs sa Devices WPS allows a device that supports this feature to securely connect to your hotspot without the Wi Fi password A we WPS button pairing Enter WPS PIN Messaging 6 Choose the WPS method you want to use e WPS button pairing If the device you want to connect has a WPS key click WPS button pairing and within two minutes 120 seconds press the device s WPS key e Enter WPS PIN If the device you want to connect has a WPS PIN associated with it click Enter WPS PIN and enter the device s WPS PIN Your hotspot and the wireless device communicate and establish the connection Set the Maximum Number of Connected Devices You can connect up to 15 wireless devices to the hotspot These connections are shared between the hotspot s main and secondary Wi Fi networks gt To se
17. 7 Click the Submit button Your changes are saved If you select a predefined profile change the frequency or change the guest Wi Fi options the profile type changes automatically to Custom Setup Use Your Mobile Hotspot 21 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate Note When you change your profile options including disabling or enabling either Wi Fi network the hotspot resets Any devices connected to the hotspot are disconnected when the hotspot resets Add a Wireless Device to Your Wi Fi Network You can connect up to 15 wireless devices such as smartphones laptops tablets digital cameras printers gaming consoles and digital picture frames to your hotspot network For information about setting connections for main Wi Fi and guest Wi Fi networks see Set the Maximum Number of Connected Devices on page 24 You can add a wireless device to your Wi Fi network manually If the device you are adding is WPS enabled you can use the WPS method to connect the device without using the Wi Fi password Add a Wireless Device Manually 1 On the wireless device that you want to add to your network view the list of available Wi Fi networks 2 Connect to the network that corresponds to your hotspot network as displayed on the LCD When prompted enter the Wi Fi password for your hotspot network The Wi Fi password displays on the hotspot LCD If the screen is turned off press and quickly release the Power key to awaken t
18. B6CC Wi Fi password 60003847 Wi Fi password 60003847 Encryption WPA2 Personal AES Guest Encryption WPA2 Personal AES Frequency Channel Frequency Channel 2 4 GHz Auto Vv 2 4 GHz Auto V O5 GHz Auto Vv 5 GHz Auto V Guest Mode s Guest Wi Fi Guest Wi Fi allows you to share your Wi Fi with temporary visitors without exposing them to your devices on main Wi Fi Generate a new password each time turn on the Guest Wi Fi Use Your Mobile Hotspot 37 5 6 7 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate In the Encryption list for main Wi Fi or Guest Encryption list for guest Wi Fi select a security option L Enable secondary Wi Fi network Wi Fi name TPW4G_B5B5 Wi Fi password 60001056 Encryption WPA2 Personal AES Frequency 2 4 GHz 5 GHz Mode WPA2 Personal TKIP AES WPA WPA2 Select from the following Wi Fi encryption options e WPA2 Personal AES Strong security supported by newer Wi Fi devices the default e WPA WPA2 Personal Strong security supported by most Wi Fi devices Use WPA2 Personal AES whenever possible e None Anyone can access your Wi Fi network without a password and you are responsible for charges incurred NETGEAR recommends that you do not select this option The Submit button displays after you make a selection Click the Submit button Reconnect your Wi Fi devices if necessary using the new Wi Fi credentials See Connect t
19. Enter http m home or http 192 168 1 1 A login screen displays 3 Enter the administrator login password The default password is admin The password is case sensitive 4 Select Messaging A list of messages displays showing the first portion of the text 5 Select the message and click the Delete button View Alerts Your mobile hotspot displays alerts to advise you of device status changes A yellow triangle displays when you have system alerts gt To view alerts on the LCD 1 Press the Power key to wake the hotspot Telstra A A 4c ull DO A 2 40GB 23 days remaining WIFI TPW4G_1234 PWD 12345678 2 Press the Navigation key until the Alerts screen displays 3 Read each alert that displays and follow any displayed instructions 4 Click the Navigation key to move to the next alert Note Alerts remain as long as the issues that cause them are active When the issues are resolved the alerts are removed automatically gt To view alerts 1 Launch an Internet browser from a computer or wireless device that is connected to the network 2 Enter http m home or http 192 168 1 1 Use Your Mobile Hotspot 30 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate A login screen displays 3 Enter the administrator login password The default password is admin The password is case sensitive Active alerts display at the top of the Home screen Your Pre Paid Service Number Support About L
20. G_B5B5 DMz Password DMZ Enabled 60001056 Network Name DMZ Address 192 168 1 4 TPW4G_B5B5 Password Submit 60001056 Cancel In the DMZ Address field enter the IP address of the computer to which you want all data sent If the hotspot is tethered using a USB cable this address is 192 168 1 4 If the hotspot is connected using Wi Fi the first Wi Fi client s IP address is usually 192 168 1 74 The Submit button displays after you make a selection Click the Submit button Advanced Settings 53 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate Set LAN Options To set the hotspot s LAN options 1 2 5 6 Launch an Internet browser from a computer or wireless device that is connected to the network Enter http m home or http 192 168 1 1 A login screen displays Enter the administrator login password The default password is admin The password is case sensitive Select Settings gt Router gt Basic Your Pre Paid Service Number 61474209747 Support About Logout General Network Router Basic Port Forwarding Port Filtering UPnP UPnP Oon Of LAN IP Address 192 168 1 1 Netmask 255 255 255 0 Telstra 4600 USB IP Address 192 168 1 4 a IP Passthrough Mode O Enabled Disabled BE 100 This option turns off the router function of the device and assigns the network IP address directly to the attached host This option Devices Connected can be useful for implementing
21. Hotspot 31 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate The default password is admin The password is case sensitive 4 Select Wi Fi gt Options Wi Fi Options supported Max Wi Fi 15 Main Wi Fi Secondary Wi Fi Wi Fi Info on Home Show Hide Wi Fi Range Short small coverage less power Medium Long large coverage more power USB Tether Wi Fi stays Off Wi Fi stays On Connection RTS Threshold Fragmentation Threshold 5 Adjust any of these settings in the Wi Fi Options supported section Wi Fi Range Short range has the smallest coverage however battery life is longer Medium range provides moderate coverage and battery life Long range enables you to have connected Wi Fi devices farther from your mobile hotspot and still connect to your Wi Fi network but battery life is shorter e USB Tether If you are tethering your hotspot to your device and do not want to use Wi Fi for other devices select the Wi Fi stays Off button The Submit button displays after you make a selection 6 Click the Submit button 7 Select Settings gt General gt Device 8 From the Wi Fi Standby drop down list select a shorter time period The shorter the time the longer the battery life The Submit button displays after you make a selection 9 Click the Submit button Adjust Display Settings to Increase Battery Life Dim the screen to reduce the LCD s brightness level Set the scr
22. NETGEAR Telstra Pre Paid 4G My Pocket Wi Fi Ultimate User Manual April 2014 202 11387 01 350 East Plumeria Drive San Jose CA 95134 USA Telstra Pre Paid 4G My Pocket Wi Fi Ultimate Support Contact your Internet service provider for technical support Compliance For regulatory compliance information visit http www netgear com about regulatory See the regulatory compliance document before connecting the power supply Trademarks NETGEAR the NETGEAR logo and Connect with Innovation are trademarks and or registered trademarks of NETGEAR Inc and or its subsidiaries in the United States and or other countries Information is subject to change without notice NETGEAR Inc All rights reserved Contents Chapter 1 Get Started Know Your DeViceinic catatere rotadedatecueecsaoeeabeoidc esos betodaias 7 Manage Your Device and Settings 0 cc cece eee eee eee T4 Powerand Navigation Key Sier rrnrerr nonen taisadais gn a tardaides pis deteneiacs 8 Status LED oereresen nenet antanan uena EIDE EEEE EEE EEDE RERNE 8 UD oecricssrs tntto roere EET ERNER EE PEPE PAE EEEE A 8 LCD ElEMENtS rowsececestrer vague gaea aea heats 9 ACCESSONIES perre radi GaboGades ii eeraa e aen e aa 10 Power SOURCES rg g cthud ais gnc deda a e E E EE ES 11 Set Up and Connect to the Internet 0 c eee eee eee ees 11 nstallthe Battery cows sencicegshsdd tlesagddudteebwswedeicadsersas ne 11 Install the Micro SIM Cai s
23. Vista XP device 1 Open the command prompt window a Select Start gt Run b Enter cmd or command and click the OK button At the command prompt enter ipconfig all and press Enter Write down the physical address for the entry that relates to the wireless network connection It appears as a series of numbers and letters This is the MAC address of your wireless adapter gt To find the MAC address on a Windows 8 device PY N In the Charms bar select the Search icon Select Command Prompt At the command prompt enter ipconfig all and press Enter Write down the physical address for the entry that relates to the wireless network connection It appears as a series of numbers and letters This is the MAC address of your wireless adapter gt To find the MAC address on a Mac OS X device Po DN From the Apple menu select System Preferences gt Network Select the wireless adapter that is connecting to the routing hardware Select Advanced Select Ethernet The Ethernet ID is displayed This is the same as the MAC address Frequently Asked Questions 61 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate Where can I find more information Review the following The Quick Start Guide that came with your mobile hotspot Visit support netgear com click the Support for Home Products link search for your network service provider and select your hotspot from the list of products to do the following
24. ac user please do not enable this option as you will be unable to access your device Please check support netgearcom for further updates on future Mac support Your Wi Fi Details Network Name TPW4G B5F8 VPN Passthrough Password In the LAN section click the radio button next to VPN Passthrough Mode Enabled The Submit button displays after you make a selection Click the Submit button Configure APN Details Your mobile hotspot comes preconfigured with the access point name APN for your network service provider The hotspot checks the APN to determine the type of network connection to establish Advanced Settings 50 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate gt To add an APN for another network 1 Launch an Internet browser from a computer or wireless device that is connected to the network 2 Enter http m home or http 192 168 1 1 A login screen displays 3 Enter the administrator login password The default password is admin The password is case sensitive 4 Select Settings gt Network gt APN Your Pre Paid Service Number 61474209747 Support About Logout th Home General Network Router d Devices Preferences APN SIM Security Status Details 7 T Wi Fi Active Name APN Username Password Authentication PDP Messaging si None v IPV v Non v IPV4 Status IPV4V6 al Telstra 4600 Disconnect ES 100 Devices Connected Main Wi Fi No Devices Connected Yo
25. are Version 0 2 Device Model AirCard 785S AC785S 200 Manager http m home PRI Version 01 05 Power State Online Current temperature 32 C Current voltage 4089mV Battery charge level 87 Battery status Normal Battery temperature 31 C WWAN Info IP Address 10 96 84 236 Network Status View Details Open Source View Credits amp Licenses Update Mobile Hotspot Software and Firmware The hotspot checks automatically for new software or firmware updates once a week If an update becomes available the hotspot displays an alert Open the alert and select or click the Install now button to install the update Your device reboots automatically to use the new software You can also check for updates manually without receiving an alert gt To update software 1 Launch an Internet browser from a computer or wireless device that is connected to the network 2 Enter http m home or http 192 168 1 1 A login screen displays 3 Enter the administrator login password The default password is admin The password is case sensitive 4 Select Settings gt General gt Software and Reset Use Your Mobile Hotspot 39 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate Your Pre Paid Service Number 61474209747 Support About HY Home ET Devices Wi Fi g E Messaging a Telstra 4G00 Disconnect BA 90 Devices Connected Main Wi Fi android 114dedcdfe27e723 Your Wi Fi Details N
26. ck the Search icon 2 Select Command Prompt 3 At the command prompt enter ipconfig and press Enter 4 Write down the IP address for the entry that relates to the wireless network connection The IP address might be listed under IPv4 Address or something similar gt To find the IP address on a Mac OS X device 1 From the Apple menu select System Preferences gt Network 2 Select the wireless adapter The IP address is displayed in the right pane gt To find the IP address on devices running other operating systems Refer to the user documentation for your operating system or computer Frequently Asked Questions 60 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate How do I find a device s MAC address You need to know the MAC address for a device when you are doing the following Assigning an IP address based on a MAC address when using DHCP Allowing or denying devices access to your Wi Fi network MAC filtering Tip To display a list of connected devices including the MAC address of each device go to the hotspot web page and log in as an administrator The connected device list appears on the left side of the Home screen Click the device links to display IP and MAC addresses The steps for finding a device s MAC address depend on the operating system If your device runs an operating system not listed here see the appropriate operating system documentation gt To find the MAC address on a Windows 7
27. d Data Click to add more data Status My Account Mobile App is availabie Disconnect My number ad Devices Connected Main Wi Fi Your Wi Fi Details Network Name Tewsc 88 Manage Wi Fi You can set up the Wi Fi radio of the hotspot to meet your Wi Fi needs by choosing a predefined Wi Fi profile or customizing your own The Wi Fi profile determines how the hotspot s Wi Fi features are used You can establish any one of the following types of networks e Default main Wi Fi Share your Wi Fi with devices you trust e Dual band Wi Fi 2 4 GHz and 5 GHz Gives you the flexibility of connecting devices that support dual band Wi Fi to transfer data at higher throughputs e Guest Wi Fi Share your Wi Fi with temporary visitors without exposing the devices on the main Wi Fi network or letting visitors access the hotspot web page By default main Wi Fi is enabled and guest Wi Fi is disabled If your place of business does not allow Wi Fi or for any other reason you want to disable Wi Fi and use the mobile hotspot only in tethered mode the mobile hotspot gives you that option Note Whenever you change Wi Fi settings the hotspot resets to activate the new settings Any devices connected to the hotspot are disconnected when the hotspot resets Use Your Mobile Hotspot 19 Vv gt Telstra Pre Paid 4G My Pocket Wi Fi Ultimate Choose a Wi Fi Profile From the LCD you can select from a set of basic profiles For more
28. d to the network 2 Enter http m home or http 192 168 1 1 Advanced Settings 42 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate A login screen displays Enter the administrator login password The default password is admin The password is case sensitive Select Settings gt General gt Software and Reset In the Restore Settings section click the Browse button Navigate to the location where the export cfg file is stored By default hotspot setting files are saved to your Downloads folder Click the Open button Your hotspot is restored with the imported file settings Manage Wi Fi Vv You can set Wi Fi network options such as RTF threshold and the fragmentation packet size on the hotspot web page You can also control which Wi Fi devices can access your network by adjusting MAC filtering parameters Set Wi Fi Network Options To set the Wi Fi network options te Launch an Internet browser from a computer or wireless device that is connected to the network Enter http m home or http 192 168 1 1 A login screen displays Enter the administrator login password The default password is admin The password is case sensitive Select Wi Fi gt Options Set the Wi Fi options e Channel The Wi Fi channel being used Advanced Settings 43 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate NETGEAR recommends that you set the channel to Auto The hotspot chooses the channel that provides the least i
29. e Auto Default v Messaging Auto Connect Never connect manually each use Always except when roaming Always Prompt for Password Do Not Prompt Password Username amp Password Network selection Auto mode af Scan Devices Connected 5 From the Network Mode drop down list select the type of mobile broadband network to which that the device can connect You can select Auto WCDMA only or LTE only Note For most users it is best to leave the default setting Auto When this option is selected your mobile hotspot connects to the fastest service available If you change this setting the mobile hotspot cannot connect if the option you choose is not available For example if you select LTE only and you are in an area without an LTE network the mobile hotspot cannot connect to a mobile broadband network until you change this setting Use Your Mobile Hotspot 28 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate 6 Select an Auto Connect option e Never connect manually each use The mobile hotspot does not attempt to automatically connect to the mobile broadband network when powered on To connect to the network manually view the Mobile Broadband Disconnected alert and click the Connect button Always except when roaming The mobile hotspot automatically attempts to connect only to your network provider s mobile broadband network when powered on Always The mobile hotspot automatically a
30. e protocol state Protocol error unspecified Invalid Connection ID Invalid PRI NSAPI Invalid Field SNDCP Failure RAB Setup Failure No GPRS Context PDP Establish Max Timeout PDP Activate Max Timeout PDP Modify Max Timeout PDP Inactivate Max Timeout PDP Lower layer Error PDP Duplicate UE RAT Change Troubleshooting 68 Specifications This appendix covers the following topics e Mechanical Specifications e Environmental Specifications e Supported RF Bands 69 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate Mechanical Specifications Table 5 Physical dimensions Parameter Dimension 127g 4 5 oz Width 109 9 mm 4 33 in 68 9 mm 2 7 in Thickness 14 6 mm 57 in Environmental Specifications Table 6 Recommended operating and storage temperatures Environment Temperature Operating temperature 0 C to 35 C 32 F to 95 F Storage temperature Supported RF Bands Table 7 Supported RF bands 10 C to 60 C 14 F to 140 F ee 4G LTE APT700 900 1800 2100 2600 MHz 3G HSPA 850 2100 MHz Specifications 70
31. e the Battery The battery comes partially charged You can recharge the battery from a wall socket or from the USB port on your computer Recharging from a wall socket is faster than recharging from a USB port Use Your Mobile Hotspot 33 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate gt To recharge the battery from a wall socket 1 Attach one end of the micro USB cable to the mobile hotspot and attach the other end to the wall charger included 2 Plug the wall charger into a wall socket The battery icon includes a lightning bolt to indicate that the battery is charging E4 The battery icon on the LCD indicates when the battery is fully charged F 5 and a notification displays Note The LCD goes into sleep mode after a set time to extend battery life To wake up the LCD press and quickly release the Power key gt To recharge the battery from the USB port on your computer 1 Attach one end of the micro USB cable to the mobile hotspot and plug the other end into the USB port on your computer The battery icon includes a lightning bolt to indicate that the battery is charging 5 Use Your Mobile Hotspot 34 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate The battery icon on the LCD indicates when the battery is fully charged F 5 and an notification displays Establish Security The main and guest Wi Fi network names identify your Wi Fi networks and are visible to other Wi Fi enabled devices g
32. ections are active Switch your hotspot off and on and restart your computer or Wi Fi device Check to see if you can access www telstra com If you can access www telstra com but you cannot access other non Telstra websites you might need to top up or recharge your pre paid SIM card Why isn t my battery charging If you are in a low coverage area are transferring a lot of data or left the hotspot in a hot location the internal temperature of the hotspot can rise above 45 C In these conditions the battery cannot be charged due to safety limits with lithium ion battery technology Check to ensure that the USB cable and the AC wall charger are connected securely and are working correctly Why is the signal indicator always low Your hotspot has poor reception Try moving it to a location with a clear view of the sky for example near a window Frequently Asked Questions 56 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate Why is the download or upload speed slow Data transfer soeed depends on signal strength and interfering radio sources like electrical generators or other hotspot Wi Fi devices Review the following possibilities Check your signal strength and network type for example LTE 4G is generally faster than 3G Check Wi Fi interference by powering the hotspot off and on to find a better Wi Fi channel Switch Wi Fi channel from 2 4 GHz to 5 GHz If Telstra network signal is low consider using external a
33. een time out to a shorter period to reduce the amount of time to wait without the LCD being touched before turning the screen blank Use Your Mobile Hotspot 32 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate gt To adjust display setttings to increase battery life 1 2 Launch an Internet browser from a computer or wireless device that is connected to the network Enter http m home or http 192 168 1 1 A login screen displays Enter the administrator login password The default password is admin The password is case sensitive Select Settings gt General gt Device Your Pre Paid Service Number Support About Logout General Network Device Software and Reset System Logs Screen Screen Brightness Wi Fi Info on Home Timeout on Battery Timeout on AC Timeout on USB 9 aan 0 Hotspot LED Devices Connected LED Main Wi Fi No Devices Connected vee f Sleep Your Wi Fi Details Wi Fi Standby Network Name TPW4G_B5D7 Homepage Password 60001395 Host Name Domain Name Password Bright Dim Show Hide 1 minute 1 minute 1 minute 5 minutes best battery life 5 Adjust any of these settings in the Screen section e Screen Brightness Select Dim e Timeout on Battery Timeout on Charger Timeout on USB From the drop down lists select shorter time periods The Submit button displays after you make a selection 6 Click the Submit button Recharg
34. en Messaging Screen Brightness Bright Dim Screen Timeout Timeout on Battery 1 minute Timeout on AC 1 minute Timeout on USB 1 minute BEST 100 Hotspot LED LED Devices Connected Main Wi Fi No Devices Connected Sleep Your Wi Fi Details Wi Fi Standby 5 minutes best battery life Network Name Homepage TPW4G_B5B5 Host Name Password 60001056 Domain Name Password Optional In the Host Name field change the host name used to access the hotspot web page Enter a maximum of 31 characters Optional In the Password field change the password used to log in as an administrator NETGEAR strongly recommends that you set a more secure password Enter a maximum of 31 characters Use Your Mobile Hotspot 36 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate The the Submit button displays after you make a selection 7 Click the Submit button Change Device Encryption Security Settings gt To change the type of security used for main and secondary or guest Wi Fi 1 Launch an Internet browser from a computer or wireless device that is connected to the network 2 Enter http m home or http 192 168 1 1 A login screen displays 3 Enter the administrator login password The default password is admin The password is case sensitive 4 Select Wi Fi gt Options Main Wi Fi Secondary Wi Fi CI Enable secondary Wi Fi network Wi Fi name TPW4G_B6CC Wi Fi name TPW4G_G
35. es The following accessories are included with your hotspot e Micro USB cable Use this cable to recharge the battery or tether the mobile hotspot to your computer e Wall charger Use a wall charge with the USB cable to recharge the battery or to power the mobile hotspot from a wall socket Get Started 10 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate You can purchase the following accessories separately e Charging cradle e Extended battery For more information visit www netgear com telstraaccessories Power Sources Your hotspot can receive power from any of the following sources e Rechargeable battery included with the hotspot e Wall socket using the AC adapter and USB cable e USB port on your computer Set Up and Connect to the Internet The battery and micro SIM card are pre installed in your hotspot If you need to re install these components complete the steps in the next two sections Install the Battery gt To install the battery 1 Remove the back cover by lifting at the notch on either corner of the device Get Started 11 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate 2 Insert the battery as shown ensuring that the gold contacts on the battery line up with the gold contacts on the device Battery Gold contacts 3 Replace the back cover Note The battery comes partially charged and ready to use When the battery needs recharging follow the instructions in Recharge the Bat
36. etwork Name TPW4G B5F8 If the Check for updates now key displays click it to check if a new update is available General Network Router Device Software and Reset System Logs Download Backup Settings Restore Settings Download a copy of your hotspots settings If you saved your settings on a file onto your computer so you can restore it previously import it here to restore your later hotspot with those settings Save Browse No file selected Submit Software Update Checking for updates Reset Factory Reset Reset your hotspot to factory settings just like when you took it out of the box the first time Reset If an update is available click the Start Download button The update downloads Click the Update now button to install the update Use Your Mobile Hotspot 40 Advanced Settings This chapter provides information about how to configure various aspects of the hotspot such as Wi Fi settings WAN settings router settings The chapter covers the following topics Back Up and Restore Hotspot Settings Manage Wi Fi Enable SIM Security Configure Mobile Broadband 41 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate Back Up and Restore Hotspot Settings You can back up and restore hotspot settings Backing up and restoring is useful if you use more than one device and you want the same settings on all of your devices You can also save your settings before resetting to factory defaults or
37. ew data usage details and view system alerts and carrier messages System alert notification SMS messages IESEAN A 4G E Network indicator Signal Fa strength Network name Number of connected its 2 Battery devices 2 40GB 23 days Hebe remaining WIFI TPW4G_ 1234 dead network PWD 12345678 password Figure 2 LCD display Get Started 9 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate Table 3 LCD elements Element Indicates 1 bar Low signal strength e 5 bars Excellent signal strength Triangle Roaming connected to a network other than Telstra s No signal 4G LTE network available H HSPA and Dual Carrier network available 3G 3G network available EE 5 bars Battery fully charged 1 bars Battery low Battery has less than 5 charge A Alert message notification Default main Wi Fi name and password Used by Wi Fi enabled devices to connect to the mobile hotspot Guest Wi Fi name and password 2 40GB 23 days remaining When guest Wi Fi is enabled press the Navigation key two times to display the guest Wi Fi network name and password For information about how to change these names and passwords see Establish Security on page 35 Estimated data usage for the current billing period K Wi Fi Wi Fi status blue when Wi Fi is turned on Messages shows number of unread messages Accessori
38. gs 0008 36 Change Device Encryption Security Settings 04 37 View Details About Your Mobile Hotspot 0 0 c cece eee ee eee 38 Update Mobile Hotspot Software and Firmware cece eens 39 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate Chapter 3 Advanced Settings Back Up and Restore Hotspot SettingS ccc cece eee eee eee eee 42 Manage WISE ciscwevesseneenedan a5 taian VOE EEEE ELETE 43 Set Wi Fi Network Options 0 cece eee eee ees 43 Enable SIM Securty si0 0 iG sa douudel oveabaeldbauurhiuaannae aga aie hig and 45 Configure Mobile Broadband 0 cece cence eee eee eee 45 View WAN IMfONMAUON sscs cased abaddeeeda sadoma tape taeda gad Woke 46 Enable Port Forwarding socecdno 5040 eran saree eterea eew eee gag acd 46 Enable Port PtGninG sss s i cen esir ac ceeaedanedeldigatlicte sa ncieeees neces 48 Enable IP Passthrough Modere esri es ccnisiaeceerGeewet tonuees ienie 49 Enable VPN PassThrOugh esrtasierarriaerorisninehnr i tate tet eaena 50 Configure APN Detallsis o 0 ccs 055 5500aaa digs is dbeuses sacanaedcs ass 50 ENnableIDMZi c00scicrrnenverdesedusetigd bid tes A T T IEA 52 Set LAN OPLONS e is cicususwse ordn 2 sonauionnniovisabelisiiews wee e eea 54 Chapter 4 Frequently Asked Questions Why can t connect a device to the hotspot 0008 56 Why can t access the Internet 0 ee eee eee eee eae 56
39. he network Enter http m home or http 192 168 1 1 A login screen displays Enter the administrator login password The default password is admin The password is case sensitive The Home screen displays A list of devices connected to the main Wi Fi and guest Wi Fi networks displays in the left column of the screen Select Wi Fi gt Mac Filter From the MAC Filter Mode drop down list select Black list Block all in list The list of blocked displays Click the x button next to a device The device has access to your network Use Your Mobile Hotspot 27 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate Set Mobile Broadband Auto Connect Options By default the mobile hotspot automatically connects to your service provider s mobile broadband network You can change this feature so that the mobile hotspot automatically connects to another network when you are roaming or never auto connects To set auto connect options Vv 1 Launch an Internet browser from a computer or wireless device that is connected to the network 2 Enter http m home or http 192 168 1 1 A login screen displays 3 Enter the administrator login password The default password is admin The password is case sensitive 4 Select Settings gt Network gt Preferences Your Pre Paid Service Number Support About Logout General i Network Router Home Rens Preferences APN SIM Security Status Details Wi Fi Network Mod
40. he network Enter http m home or http 192 168 1 1 A login screen displays N 3 Enter the administrator login password The default password is admin The password is case sensitive A list of devices connected to the main Wi Fi and guest Wi Fi networks displays in the left column of the screen 4 Click the device name The device details display Click the Block Device button a Use Your Mobile Hotspot 26 N gt 6 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate When prompted click the Block Device button again To view a list of blocked devices 1 2 Launch an Internet browser from a computer or wireless device that is connected to the network Enter http m home or http 192 168 1 1 A login screen displays Enter the administrator login password The default password is admin The password is case sensitive A list of devices connected to the main Wi Fi and guest Wi Fi networks displays in the left column of the screen Select Wi Fi gt Mac Filter From the MAC Filter Mode drop down list select Black list Block all in list Your Pre Paid Service Number Support About Logout Connect Options MAC Filter MAC Filter Mode None y None Black list Block all in list White list Allow only those in list The list of blocked devices displays To unblock a device ty 2 Launch an Internet browser from a computer or wireless device that is connected to t
41. he hotspot Add a WPS Enabled Device You can add a WPS enabled Wi Fi device to your Wi Fi network without a Wi Fi password using the hotspot web page or the LCD gt To adda WPS enabled Wi Fi device from the LCD 1 Press the Power key to awaken the hotspot 2 On the LCD device press the Navigation key until the Wi Fi Protected Setup screen displays Press to use WPS Wi Fi Protected Setup Use WPS to connect supported devices by pushing a button instead of entering the Wi Fi password 3 Press the Power key Use Your Mobile Hotspot 22 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate Press to cancel Press the WPS button on your device to pair 20 seconds remaining 4 Within two minutes press the WPS key on the wireless device you want to connect Your mobile hotspot and the wireless device communicate and establish the connection To add a WPS enabled Wi Fi device from the hotspot web page 1 Launch an Internet browser from a computer or wireless device that is connected to the network Enter http m home or http 192 168 1 1 A login screen displays N 3 Enter the administrator login password The default password is admin The password is case sensitive 4 Select Wi Fi gt Connect Your Pre Paid Service Number Support About Logout A Home Connect Options MAC Filter Sou Devices Main Wi Fi Secondary Wi Fi If you turn off your Wi Fi signal all connected Guest Wi Fi creates a one
42. ings 1 Launch an Internet browser from a computer or wireless device that is connected to the network 2 Enter http m home or http 192 168 1 1 A login screen displays 3 Enter the mobile hotspot password The default password is admin The password is case sensitive 4 Select Settings gt Network gt APN 5 Review ISP settings Reset the hotspot You can reset the hotspot to the factory settings This is useful if you forgot your admin login password for the hotspot web page If you reset the hotspot all of your customizations are lost If you want to keep them save them before doing the reset and restore them afterward See Back Up and Restore Hotspot Settings on page 42 Note When you reset the hotspot any currently connected devices lose access and must be reconnected after the hotspot restarts gt To reset the hotspot 1 Hold the Power and Navigation keys for five seconds at the same time 2 Press the Navigation key to cycle to Factory Reset 3 To start factory reset press the Power key Troubleshooting 65 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate It takes about one minute to complete a factory reset 4 After the device resets reconnect Wi Fi devices View Alerts Your mobile hotspot displays alerts to advise you of device status changes This section describes some of the alert message that you might see SIM Not Installed Ensure that the micro SIM card is installed correctly See
43. inistrator login password The default password is admin The password is case sensitive 4 Select Settings gt Router gt Port Forwarding Your Pre Paid Service Number 61474209747 Support About Logout Fh Home General Network Router Su Devices Basic Port Forwarding Port Filtering T WiFi 2 Port Forwarding Enable Bs Messaging D Disable Status a Telstra 4600 Disconnect ee 100 Devices Connected Main Wi Fi android 114dedcdfe27e723 Your Wi Fi Details Network Name TPW4G B5F8 Password 60001726 5 Select the Enable button The Port Forwarding list displays Incoming traffic is forwarded to specific ports and devices on your network using their local IP addresses Note Port forwarding creates a security risk When not required disable port forwarding 6 Enter the following port forwarding information e Label Enter a descriptive name e IP Enter the IP address Port Enter the port number that the application uses e Protocol If you are unsure select TCP IP Advanced Settings 47 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate The Submit button displays after you make a selection 7 Click the Submit button Enable Port Filtering You can select which applications for example HTTP FTP email servers can access the Internet Used with other security measures such as a firewall port filtering can enhance network security To enable port filtering 1 Launch a
44. lt No secondary network a Default No secondary network Set up an additional Wi Dual Band Wi Fi Fi network if you would Guest Wi Fi like to use dual band Messaging 5GHz compatible Custom Setup devices with the hotspot and or for a separate Settings guest network Main Wi Fi Secondary Wi Fi 5 In the Wi Fi Profiles drop down list select a predefined profile or select Custom Setup to choose your own options Main Wi Fi Secondary Wi Fi Enable secondary Wi Fi network Wi Fi name TPW4G_B6CC Wi Fi name TPW4G_GB6CC Wi Fi password 60003847 Wi Fi password 160003847 Encryption WPA2 Personal AES Guest Encryption WPA2 Personal AES Frequency Channel Frequency Channel 2 4 GHz Auto V 24GHz Auto V O5 GHz Auto Vv 5 GHz Auto V Guest Mode Guest Wi Fi Guest Wi Fi allows you to share your Wi Fi with temporary visitors without exposing them to your devices on main Wi Fi Generate a new password each time turn on the Guest Wi Fi 6 To modify the displayed profile even if you selected a predefined profile use the following options e Select Enable secondary Wi Fi network to use both Wi Fi bands 2 4 GHz and 5 GHz e Select the Wi Fi frequency 2 4 GHz or 5 GHz to use on the main secondary or both Wi Fi networks e Select Guest Wi Fi to use the secondary Wi Fi network for temporary visitors The Submit button displays after you make a selection
45. n Internet browser from a computer or wireless device that is connected to the network 2 Enter http m home or http 192 168 1 1 A login screen displays 3 Enter the administrator login password The default password is admin The password is case sensitive 4 Select Settings gt Router gt Port Filtering Your Pre Paid Service Number Support About Logout Home General Network Router Basic Port Forwarding Port Filtering Port Filtering No Filtering Messaging Black List White List 5 From the Port Filtering list select one of the following e Black List Specific applications are not allowed to access the Internet block list e White List Specific applications are allowed to access the Internet allow list Only one list at a time can be active either a black list or a white list 6 Identify the ports to filter Enter a meaningful label that describes the service 7 Enter the port and communication protocol being used The Submit button displays after you make a selection 8 Click the Submit button Advanced Settings 48 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate Enable IP Passthrough Mode To turn off the hotspot router functionality and assign the network IP address directly to the attached device enable IP passthrough If you make this change the attached device restarts using a different driver configuration Note This feature is available to PC users If you are a Mac user do not
46. nd out how many users are connected to my hotspot s Wi Fi networks The number on the Wi Fi icon on the hotspots LCD is the number of users or devices connected to your Wi Fi network A list of connected devices appears in the hotspot web page s Devices Connected section For more information about the devices or users connected to your network see View or Block Connected Users on page 25 Frequently Asked Questions Telstra Pre Paid 4G My Pocket Wi Fi Ultimate The LCD is not lit How do I know if the hotspot is still powered on The LCD dims to save energy The LED continues to flash slowly to indicate that the mobile hotspot is still powered on To wake up the LCD press and quickly release the Power key How do I find my computer s IP address The steps for finding your computer s IP address depend on the operating system If your device runs an operating system not listed here see the appropriate operating system documentation gt To find the IP address on a Windows 7 Windows Vista or Windows XP device 1 Open the command prompt window a Select Start gt Run b Enter cmd or command and click the OK button 2 At the command prompt enter ipconfig and press the Enter 3 Write down the IP address for the entry that relates to the wireless network connection The IP address might be listed under IPv4 Address or something similar gt To find the IP address on a Windows 8 device 1 In the Charms bar cli
47. nes and Tablets aw Download and use the complimentary NETGEAR AirCard app to view your connection settings and data usage from your smartphone or tablet Search the app store for NETGEAR AirCard ANDROID APP ON p To manage all hotspot settings visit the hotspot web page at http m home or http 192 168 1 1 amazon BNE Elel e vps amazon Hotspot Web Page Your hotspot comes configured and ready to use Use the hotspot web page to manage advanced settings Log in as an administrator to change settings and view detailed information The default administrator login password is admin To log in as an administrator 1 Launch an Internet browser from a computer or wireless device that is connected to the network 2 Enter http m home or http 192 168 1 1 A login screen displays Your Pre Paid Service Number Support About Login Ca Devices Wi Fi Sign In ee Remember me Messaging BY 9 3 Enter the password in the Sign In field The default password is admin The password is case sensitive 4 Click the Sign In button After you log in you can access all of the features available on the LCD plus advanced features For example you can do the following e Change the SSID Wi Fi passwords admin login and Wi Fi encryption settings e Select a custom Wi Fi profile dual band Wi Fi guest Wi Fi e Set auto connect options e View data usage e Change security settings and router options
48. ntennas or cradle the hotspot with built in high gain antennas How do I go back to the hotspot web page To view the hotspot web page 1 Launch an Internet browser from a computer or wireless device that is connected to the network Enter http m home or http 192 168 1 1 A login screen displays Enter the administrator login password The default password is admin The password is case sensitive What do I do if I forget my admin login password The default admin login password is admin and the hotspot web page URL is http m home or http 192 168 1 1 If you changed the admin login password and can t remember the password that you created you must set the hotspot back to factory defaults To reset the hotspot q 2 3 Hold the Power and Navigation keys for five seconds at the same time Press the Navigation key to cycle to Factory Reset To start factory reset press the Power key A factory reset takes about one minute After the device resets reconnect Wi Fi devices Frequently Asked Questions 57 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate How do I disconnect from the mobile broadband network gt To disconnect from the network 1 4 Launch an Internet browser from a computer or wireless device that is connected to the network Enter http m home or http 192 168 1 1 A login screen displays Enter the mobile hotspot password The default password is admin The passwo
49. nterference Main Wi Fi Secondary Wi Fi W Enable secondary Wi Fi network Wi Fi name TPW4G_B5B5 Wi Fi name TPW4G_B5B5 Wi Fi password 60001056 Wi Fi password 60001056 Encryption WPA2 Personal AES Guest Encryption WPA2 Personal AES Frequency Channel Frequency Channel 2 4GHz 2 4GHz 5 GHz 5 GHz x Guest Mode Guest Wi Fi Guest Wi Fi allows you to share your Wi Fi with temporary visitors without exposing them to your devices on main Wi Fi e RTS Threshold The smallest packet size in bytes used by the Request to Send Clear to Send handshaking protocol NETGEAR recommends that you use a value of 2347 If you are experiencing inconsistent data flow you can make minor changes to this value to try to alleviate the problem Connection RTS Threshold Fragmentation Threshold Security Broadcast Network Name e Fragmentation Threshold The largest allowable size in bytes for a packet If a packet is larger than the threshold it is sent in multiple packets which can affect network performance Keep this value as large as possible up to 2346 e Broadcast Network Name If you select Show your Wi Fi network name SSID is broadcast to everyone nearby Select Hide if you do not want it broadcast The Submit button displays after you make a selection 6 Click the Submit button Advanced Settings 44 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate Enable SIM Security C
50. o the Internet on page 13 View Details About Your Mobile Hotspot You can view details about your device such as the model number software version and IMEI International Mobile Station Equipment Identity gt To view details about your device q 2 Launch an Internet browser from a computer or wireless device that is connected to the network Enter http m home or http 192 168 1 1 A login screen displays Enter the administrator login password The default password is admin The password is case sensitive Click the About link Use Your Mobile Hotspot 38 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate Your Pre Paid Service Number 61474209747 Support About Logout Home Devices Wi Fi Messaging Settings Status aj Telstra aG09 Disconnect may 87 Devices Connected Main Wi Fi No Devices Connected Your Wi Fi Details Network Name TPW4G B5F8 Password 60001726 Account Details My number 61474209747 IMEI 352256060001726 IMSI 505013455583699 ICCID 89610107219721000063 Wi Fi Details Wi Fi name TPW4G B5F8 Wi Fi password 60001726 MAC Address 04 A1 51 57 B5 F8 Encryption WPA2_Personal_AES Wi Fi Devices 0 Max Wi Fi Devices 15 Max Secondary Wi Fi Devices 0 Wi Fi Range Short Broadcast Network Name Show Firmware FW Version NTG9X25A_02 06 01 02 FW Build Date 04 16 14 Web App Version AC785S 2_03 03 13 00 Bootloader Version NTG9X25A_02 06 01 02 Hardw
51. obile broadband network Why doesn t the Connect Disconnect button appear on the hotspot web page How can I extend the life of the battery How ado turn the hotspot off How do find out how many users are connected to my hotspot s Wi Fi networks The LCD is not lit How do know if the hotspot is still powered on How ao find my computer s IP address How ado find a device s MAC address Where can find more information 55 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate Why can t I connect a device to the hotspot If you are experiencing problems connecting to the hotspot try the following suggestions Turn off your device and take the battery out wait 10 seconds put the battery back in and turn your device on Restart your computer Turn off or temporarily disable any security programs or firewalls If possible try using another computer or Wi Fi device to connect to your hotspot If you can then the problem is with the device that cannot connect not the hotspot Why can t I access the Internet If you are connected to the hotspot but cannot connect to the Internet try the following suggestions Check the display status on the LCD Make sure that network coverage is available in your area Make sure that your micro SIM card is active and enabled with data services Wait one to two minutes for the hotspot to initialize Confirm that your account is activated and that no other Internet conn
52. ogout Alerts 2 SIM Locked If you have a SIM unlock code please click below to enter it in otherwise contact your network provider for the SIM unlock code Wi Fi Enter Unlock Code Devices Messaging Mobile Broadband Disconnected Your data connection is disconnected Click here to connect SOs gt Fl 4 Follow the instructions in each alert to address the conditions that caused it to display Extend Battery Life The mobile hotspot by default is configured to optimize battery life The following factors affect battery life e Standby time e Data throughput e Mobile broadband signal strength the better the signal the longer the battery life e Wi Fi range To extend the battery life use any of the following methods e Adjust Wi Fi settings e Adjust display settings Adjust Wi Fi Settings to Optimize Battery Life If the devices you are connecting to your Wi Fi network are always close to your hotspot shorten the Wi Fi range Set the standby timer to a shorter period to reduce the amount of time to wait when no devices are connected to either Wi Fi network before going into standby mode the Wi Fi radio turns off gt To adjust Wi Fi setttings to optimize battery life 1 Launch an Internet browser from a computer or wireless device that is connected to the network 2 Enter http m home or http 192 168 1 1 A login screen displays 3 Enter the administrator login password Use Your Mobile
53. pot is outside the operating temperature range Connection Alerts Some connection alerts include instructions for resolving them For other connection alerts including those in the following table contact customer service for assistance Table 4 Connection alerts Alert Description 8 Operator determined barring 25 LLC or SNDCP failure 26 Insufficient resources 27 Missing or unknown APN 28 Unknown PDP address or type 29 User authentication failed 30 Activation rejected by GGSN 32 Service Option not supported 33 Service Option not subscribed 34 Service Option temporarily out of order 36 Regular deactivation 37 QoS not accepted 38 Network failure 39 Reactivation required 40 Feature not supported 41 Semantic error in the TFT operation Troubleshooting 67 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate Table 4 Connection alerts continued Alert Description Syntactical error in the TFT operation Unknown PDP context PDP context without TFT already activated Semantic errors in packet filters Syntactical errors in packet filters Connection error Invalid transaction identifier value Semantically incorrect message Invalid mandatory information Message type nonexistent or not implemented Message type not compatible with the protocol state Information element non existent or not implemented Conditional IE error Message not compatible with th
54. rd is case sensitive Click the Disconnect button in the Connection Details section Why doesn t the Connect Disconnect button appear on the hotspot web page You can use the Connect Disconnect button only when you are logged in as an administrator gt To log in as an administrator 1 Launch an Internet browser from a computer or wireless device that is connected to the network Enter http m home or http 192 168 1 1 A login screen displays Enter the password in the Sign In field The default password is admin The password is case sensitive Click the Sign In button Frequently Asked Questions 58 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate The Home screen displays Devices Wi Fi Messaging Settings Status wt Telstra 4G09 Disconnect Rs 100 Devices Connected Main Wi Fi xr6turbo android 114dedcdfe27e723 Your Wi Fi Details Network Name TPW4G B5F8 Data Usage Session Used 9 6 MB Elapsed time 24m Add Data Click to add more data to your account My Account My number 61474209747 Mobile App is available Download it from the app store today 4 Available on the App Store GETIT ON gt Google play See amazon How can I extend the life of the battery For information about extending the life of the battery see Extend Battery Life on page 31 How do I turn the hotspot off Press and hold the Power key for a few seconds How do I fi
55. reate another level of security by establishing a PIN that you must enter before you can manage the WWAN connection or view SMS messages gt To enable SIM security 1 2 Launch an Internet browser from a computer or wireless device that is connected to the network Enter http m home or http 192 168 1 1 A login screen displays Enter the administrator login password The default password is admin The password is case sensitive Select Settings gt Network gt SIM Security General Network Router Preferences APN SIM Security Status Details SIM Security Inactive Activating SIM Security will require you to enter a SIM PIN each time you power on the hotspot Activate Click the Activate button Enter your PIN and click the Submit button You are allowed three attempts to enter the correct PIN If you run out of available attempts the PIN is locked If the PIN locks contact your network provider to receive a PUK number to unlock the PIN Configure Mobile Broadband You can configure mobile broadband settings to view WAN details such as the active network connection status signal strength You can also adjust these settings to establish which users and applications can access your network Advanced Settings 45 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate View WAN Information To view network information 1 Launch an Internet browser from a computer or wireless device that is connec
56. s o5 035 o5 5apacacnacsomas aint duatemerre ae aneas 12 Connect to the Internet 1 2 2 0 ccc ccc eee tee e eiai 13 Tethered ModE sccscetvcecdeedsesandnaatarcawswawalgeguaaeaeaeds 14 NETGEAR AirCard App for Smartphones and Tablets 15 Hotspot Web Page s icccccases ss ecscdnsietrnansind sabeesesecees e555 15 Security Credential Six 0 0 0 2025 00d4 0ue cihewddaleada aE 16 Chapter 2 Use Your Mobile Hotspot view Data Usage is ne a0 4s s9 ocrseeitrsertensrene E d e oi hetei a 18 Maia Wi hoors ritina 20 aeee Ee T ER E enacts dctnaytls 19 Choose a WiFi Profiles cscccctdenaatoanminaienrenemeen seca eae aaa 20 Add a Wireless Device to Your Wi Fi Network 0 cee eee ee eee 22 Set the Maximum Number of Connected Devices 0000 24 View or Block Connected USers in tava dudunsudacnadnaabagieecG see 0s 25 Set Mobile Broadband Auto Connect Options 00 e cece eee 28 MGW MGSSAGES nace cacebsicdsiedadedaddeacaddaomnennnedsds s0adcdads 29 VIEW AICHE cccsudubbacesecesetcuceaneidaasdanine A A TE T 30 Extend Battery Liferereirnrerrernrni unionit pE oE EE int 31 Adjust Wi Fi Settings to Optimize Battery Life 04 31 Adjust Display Settings to Increase Battery Life 004 32 Recharge the Battery oo 0beacs asic dciccimssrsiaasinuuleceepeasesw isane 33 EStablishSECUMLY sicisecdwedce soy adatoqahiicniegdeae seo begerdeedages 35 Change Hotspot Web Page Login Settin
57. ssword 3 Launch your browser to surf the Internet Tethered Mode You can use your hotspot in tethered mode connected to a computer using the USB cable instead of connecting to it using Wi Fi Note The first time that you use your hotspot in tethered mode drivers are loaded on your computer to support the hotspot To install drivers on devices running operating systems other than Win XP 1 Ensure that the hotspot is powered off 2 Connect the hotspot to your computer using the USB cable The hotspot automatically powers on and installs the necessary driver You can visit the hotspot web page at hito m home or http 192 168 1 1 to customize your hotspot s advanced settings To install drivers on a computer running Windows XP 1 On the hotspot hold both the Power and Navigation keys down for five seconds O 0K gt gt Factory Reset Install Win XP drivers ether J O ndow x Cancel Press the Navigation key until Install Win XP drivers is highlighted Press the Power key Follow the instructions to enable device driver installation mode Connect the hotspot to your computer using the USB cable of 2 Bw The hotspot installs the necessary driver Once the driver is installed you can visit the hotspot web page at hitp m home or http 192 168 1 1 to customize your hotspot s advanced settings Get Started 14 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate NETGEAR AirCard App for Smartpho
58. t To change network names and passwords 1 2 Launch an Internet browser from a computer or wireless device that is connected to the network Enter http m home or http 192 168 1 1 A login screen displays Enter the administrator login password The default password is admin The password is case sensitive Select Wi Fi gt Options In the main Wi Fi and secondary Wi Fi sections change the Wi Fi Name and Wi Fi Password fields as desired To change the guest Wi Fi password automatically select the Generate a new password each time I turn on the Guest Wi Fi button Click the Submit button When prompted click the Submit button again All devices that were connected must reconnect with the new name and password Use Your Mobile Hotspot 35 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate Change Hotspot Web Page Login Settings You can change the host name for the hotspot web page You can also change the password to access the hotspot web page To change the login settings for the hotspot web page 1 Launch an Internet browser from a computer or wireless device that is connected to the network 2 Enter http m home or http 192 168 1 1 A login screen displays Enter the administrator login password The default password is admin The password is case sensitive Select Settings gt General gt Device Home General Network Router Devices Device Software and Reset System Logs Wi Fi Scre
59. t the number of devices that can connect to each Wi Fi network 1 Launch an Internet browser from a computer or wireless device that is connected to the network 2 Enter http m home or http 192 168 1 1 A login screen displays 3 Enter the administrator login password The default password is admin The password is case sensitive 4 Select Wi Fi gt Options Use Your Mobile Hotspot 24 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate Wi Fi Options supported Max Wi Fi a Main Wi Fi Secondary Wi Fi Wi Fi Info on Home low je OOnonk amp wWh Wi Fi Range ort small coverage less power dium ng large coverage more power USB Tether 44 Fistays Off 5 EEE Fi stays On Connection RTS Threshold Fragmentation Threshold Security Broadcast Network Hide Name Show 5 From the Max Wi Fi drop down list select the number of devices that are allowed to access your hotspot 6 Click the lt button or the gt button to adjust the number of connections available on each of the Wi Fi networks main and secondary The Submit button displays after you make a selection 7 Click the Submit button View or Block Connected Users You can view a list of devices that are connected to your hotspot and block undesired users on the hotspot web page Note When you block or unblock users the hotspot resets to activate the new settings Any devices connected to the hotspot are disconnected
60. ted to the network 2 Enter http m home or http 192 168 1 1 A login screen displays 3 Enter the administrator login password The default password is admin The password is case sensitive 4 Select Settings gt Network gt Status Details Your Pre Paid Service Number 61474209747 Support About f Home sou Devices WiFi CX Wa Messaging Status a Telstra 260 Disconnect Ba 100 Devices Connected Main Wi Fi android 114dedcdfe27e723 Your Wi Fi Details Network Name TPW4G B5F8 Password 60001726 General Network Router Preferences APN SIM Security Status Details 4G Details Status PS service type Network Intl Roaming RSRP RSRQ RS SINR PLMN LAC RAC PSC Cell ID TX Power IP Address Quality Channel UL Channel Number IMSI Current radio band Reject Code ICCID Enable Port Forwarding If your computer is hosting a server you can enable port forwarding so that other users can access the server Connected LTE Telstra off 106 8 8 152 81 135794433 3276 10 98 24 73 34 2 505013455583699 LTE B3 0 89610107219721000063 Advanced Settings 46 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate gt To enable port forwarding 1 Launch an Internet browser from a computer or wireless device that is connected to the network 2 Enter http m home or http 192 168 1 1 A login screen displays 3 Enter the adm
61. tery on page 33 Install the Micro SIM Card gt To insert the SIM card 1 Remove the hotspot cover Get Started 12 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate 2 Remove the battery 3 Insert the micro SIM card 4 Replace the battery 5 Replace the hotspot cover Connect to the Internet Your computer and other devices can connect to the hotspot wirelessly You can also connect to the Internet with the hotspot tethered to a computer with the USB cable See Tethered Mode on page 14 gt To connect to the Internet 1 Press and hold the Power key for a few seconds The hotspot powers up and automatically searches for and connects to your network provider s mobile broadband network 2 Connect your computer or other device to your Wi Fi network a Check that Wi Fi is enabled on your device and search for available Wi Fi networks b Select the Wi Fi name displayed on the hotspot LCD and connect to it c When prompted enter your Wi Fi password as it displays on the hotspot LCD Get Started 13 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate Note To personalize the hotspot and change advanced settings use a Wi Fi enabled device to connect to the hotspot and then use a browser to display the hotspot web page hitp m home or http 192 168 1 1 Log in as an administrator to make changes The default administrator login password is admin NETGEAR strongly recommends that you set a more secure pa
62. the Power key for five seconds Wake up Wi Fi signal and Press and quickly release the Power or Navigation keys screen Use the Navigation key to cycle to the next screen Status LED The LED indicates the device s connection status Table 2 LED indicator patterns Color LED pattern What the pattern means Blue Slow blink The data connection is ready for use The Wi Fi is on every five seconds WWAN is connected and Wi Fi devices are available Amber Blink The data connection is not ready for use disconnected or every five seconds no signal Blue Double blink Data is transferring uploading or downloading on the data every five seconds connection Blue Slow blink alternating The device is installing firmware or software updates Amber blue and amber LCD The hotspot s LCD displays the following information e Wi Fi name and password e Network signal icons See Table 3 on page 10 for details e Data usage details e Wi Fi details Wi Fi profile number of connected devices e System alerts e Network provider message notification For advanced settings use a Wi Fi enabled device to connect to the hotspot and then visit the hotspot web page at hitp m home or hitp 192 168 1 1 Get Started 8 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate LCD Elements You can use the LCD icons and other screen elements to view the hotspot s status configure Wi Fi band settings vi
63. ttempts to connect to the mobile broadband network when powered on You might incur roaming charges if you are outside your network provider s coverage area Note If SIM PIN security is enabled you must enter the SIM PIN before the hotspot can establish a connection See Enable SIM Security on page 45 7 To select a mobile network other than your network service provider when roaming click the Scan button and select the network from the list that displays The Submit button displays after you change any of the displayed preferences 8 Click the Submit button View Messages If you are logged in as an administrator the Messaging icon on the side menu indicates if you have unread network messages You can view SMS messages from your network service provider on the hotspot web page To view SMS messages Vv 1 Launch an Internet browser from a computer or wireless device that is connected to the network 2 Enter http m home or http 192 168 1 1 A login screen displays 3 Enter the administrator login password The default password is admin The password is case sensitive 4 Select Messaging A list of messages displays showing the first portion of the text 5 Click a message to read the full text Use Your Mobile Hotspot 29 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate gt To delete a message 1 Launch an Internet browser from a computer or wireless device that is connected to the network 2
64. ur Wi Fi Details Network Name TPW4G B5F8 5 In the blank line enter the name of the network service provider and the APN that you obtained from it 6 Enter the user name and password if they are required for the wireless network 7 Select the network authentication mode None e PAP e CHAP e PAP or CHAP 8 Change the PDP data protocol if necessary e IPV4 e IPV6 e IPV4V6 Advanced Settings 51 10 Telstra Pre Paid 4G My Pocket Wi Fi Ultimate Change the PDP Roaming protocol if necessary e None e IPV4 e IPV6 e IPV4V6 Note PDP roaming protocol is the IP protocol used while roaming for example when traveling and the roaming network does not support IPv6 Click the symbol next to the new APN entry The entry is added to the table To select the APN to use a 4 5 Launch an Internet browser from a computer or wireless device that is connected to the network Enter http m home or http 192 168 1 1 A login screen displays Enter the administrator login password The default password is admin The password is case sensitive Select Settings gt Network gt APN Select the Active radio button next to the APN entry to be used To remove an APN entry 1 4 5 Launch an Internet browser from a computer or wireless device that is connected to the network Enter http m home or http 192 168 1 1 A login screen displays Enter the administrator login password

Telstra Pre-Paid 4G My Pocket WiFi Ultimate User Manual

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