the QuicPIC user manual.
Contents
1. Print Reports lolx n Aol PIC Performance Reports Report Description This report includes the percent of your Public Housing households that have a current 50058 record in PIC The percent calculation is based on the f Public Housing households that HUD has recorded in atabase as being occupied blic Housing Reports SRB oooooooeoeooee Geoeooooooooooooeo2 C Late Re Ex Section 8 Reports Public Housing Reports Submission Rate olbar to retrieve and C LateRe Exams Late HOS Hint PIC Data Updates The Public Housing and Section 8 data reports are based on the PIC performance data gathered by QuicPIC when you click the Update button on the Main Menu This data is not based on a live data set HUD pulls the data for these performance reports from the PIC system once a month generally on the first Friday of every month Thus the QuicPIC performance reports only reflect data as of the date the data was pulled by HUD That date appears above the performance data on the QuicPIC Main Menu Remember to update this data in QuicPIC at least once a month D x NI Slo PIC Performance Reports Public Housing Reports This report includes the percent of your Public Housing households that have a current 50058 record Submission Rate Ressesceesesosseocososesosesessesoesese in PIC The percent calculation is based on the numb2. Errors 13 fj a 03690 644 2004 Closed C Errors of 14 13 03500 644 2004 Closed TO Eror 45 18 19 02049 6432004 Closed Eror 397 152 TOG Ea 204 Closed C Errors eid 263 f 696196 Darr e0ng Closed Errors 344 102 a 696154 Darr eund Closed Errors 216 172 1 663135 4 27 2004 Closed C No Errore 662709 4 20 2004 Closed C No Errore 654379 4 8 2004 Closed C No Errore 2 599633 241342004 Closed Errors 118 14 aban aes 2 13 2004 Closed Errors 45 20 QuicPIC User Manual 8 17 2004 Edition Tracking Submission Tickets Page 6 1 The Ticket Table takes up the main area of the Tick ets screen This table is a list of your PIC submis H lsi 5 S Sort Filter 4 21 2004 Date Submitted The system date when the file A was submitted to PIC 2 13 2004 2 13 2004 sions It contains a number of data fields each of fel it which is defined below Ticket records whose error Sl reports you have not yet retrieved are highlighted reame a 748512 7 23 2004 Open FA In yellow 7 1 2004 en w Etr D 6 30 2004 osed O n ose T Ticket The ticket number that PIC generates JI ae i fl for each submission file once the file has been up o ni E loaded successfully to PIC onam Desea ose O O osed O osed O osed O Ticket Status A status code generated by QuicPIC for each submission ticket number Statuses in clude the following
3. Open Submission complete and ticket number is sued The error report has not been retrieved Open w Errors Submission completed but PIC found errors in the submitted records The error report has been retrieved and stored in QuicPIC Hint Manually Closing a Ticket Closed Submission complete and all records accepted by PIC with no fatal errors found You may have an error report stored in QuicPIC but it contains only warning errors You can edit the Status field in the Ticket Table and change a ticket s Status to Closed even if that submission con tained fatal errors See Change Ticket Status Button and Menu on the next page The following fields contain statistical data for a given ticket record whose error report has been re trieved see the Retrieval section of this manual Viewed If this box is checked the error report for the corresponding ticket has been retrieved and viewed at least once Error Status If the submission file contained er rors an Errors notation appears in this column If the file contained no errors this column is blank Submitted The number of 50058 records in the submission file that PIC received Rejected The number of 50058 records that PIC Hint No More PIC Errors rejected due to errors If you enable the QuicPIC data validation function in Setup Fatals The number of fatal errors that PIC re QuicPIC will catch your 50058 errors before you submit t
4. Submission Ticket Import Steps News and Information f 1 Checking PIC Site Status 2 Logging In 3 Navigating 4 Importing Tickets 5 Logging Out X Cancel 8 17 2004 Edition Setup Page 4 6 QuicPIC SUBMISSIONS Once configured QuicPIC will automatically submit your submission file to PIC and retrieve and store the PIC Ticket Number issued by PIC for each sub mission This process will submit the current ASC file located in the folder designated on the 50058 tab of the QuicPIC Setup screen NOTE The computer running QuicPIC must have an active Internet connection before you start the submission process with the program Confirm that the computer is connected to the Fema ware Internet before clicking the Submit button on the Main Menu screen When you click the Submit button on QuicPIC s Main Menu a set of QuicPIC submission wizards begin the submission process and complete the process with no further intervention on your part Before clicking the Submit button confirm that you are prepared to complete a QuicPIC submission You have completed the creation of the 50058 submission file ASC file in your housing data management software e The 50058 submission file is stored in the direc tory designated in the 50058 tab of the QuicPIC Settings dialog box e You have an active Internet connection on the computer that is running QuicPIC When you are ready to submit click the Submit bu
5. Ifyou have any questions about the registration process call QuicPIC Technical Lo at 1 866 373 7244 or e mail y tticitenmast com 2002 Tenmast Software QuicPIC User Manual 8 17 2004 Edition Installation Page 2 2 STARTUP Once the QuicPIC program is registered you can start it at any time by double clicking the QuicPIC icon on your Windows desktop If you have set up multiple PIC login accounts for multiple PHA IDs the following Change PHA Account dialog box ap pears Change PHA Account Select the PHA login account you want to work with from the list of accounts you created and click OK NOTE You can also check the Default box next to one of the available PHA IDs If you do the program will bypass this dialog box on future start ups You can always change your default PHA setting in QuicPIC s Setup area once the program is running If you are using QuicPIC with only one PHA ac count the startup sequence does not include the Change PHA Account dialog box Once the startup sequence is complete the pro gram proceeds to the Main Menu screen Hint Multiple Licenses Although only Public Housing Authorities can license QuicPIC some Housing Authorities manage the develop ments and other program for more than one HUD PHA ID QuicPIC can be configured to manage PIC data processing for multiple PHA IDs QuicPIC User Manual 8 17 2004 Edition Startup Page 3 1 MAIN MENU Wh
6. No Erprs 172581 g732002 Chesed CI No Erp rs 172569 3182002 Oper w Errors CI Brors 12566 162002 Oper w Errors Errors 1258 102202 enw Errors 72580 9162002 enw Errors 172557 132002 enw Errors ul o amp o o o 1250 112 2002 enw Is Errore 172548 91122002 enw rs Brors 0 0 1 oD 0 0 0 0 0 2 0 o 0 3 172515 9122002 enw rs CI Brors 0 0 1 0 1 1 1 1 0 0 172562 162002 CI No Er r 0 2 1 1 1 4 1 0 1812 10252002 QuicPIC User Manual To print a report select the corresponding radio button A brief description of the report appears on the right side of the screen Click the Print but ton A printer control dialog box opens Select the printer to which you want to send the report along with any other print options you want to specify and click Print 8 17 2004 Edition QuicPIC Reports Page 9 Ticket Report Descriptions All Tickets The All Tickets report displays all records on the Ticket Table in a report format The report includes each ticket s ticket status error status and statisti cal data from the error report if an error report has been downloaded o e 2 Open Tickets The Open Tickets report displays only the records on the Ticket Table that have a ticket status of Open For those records the report includes the ticket status error status and statistical data from the error rep
7. Reports screen opens Select the Ticket Reports tab in the bottom left corner of the screen aes H Slo a ti a T Ah Upen Tickets Open we Error Tickets Closed Tickets History Tickets Archived Tickets Tickets w Errors Tickets woE rors ne oe oe ee Tickets warnings PIC Reports Ticket Reports loj x Report Description The All Tickets report displays all records on the Ticket Table in a report format The report Includes the Ticket Status Error Status and statistical data from the Error Report if an Error Report has been downloaded Click the Freview button on the toolbar to view the report QuicPIC User Manual 8 17 2004 Edition QuicPIC Reports Page 9 6 Running Viewing Ticket Reports To view a report on screen select the correspond ing radio button A brief description of the report appears on the right side of the screen Click the Preview button The Print Preview screen opens with a preview copy of the report Review the error report then click the Print button described below on the Print Preview screen s toolbar to print the report QuicPIC Tickets Report Tichet Cate Submitted Tichet Status awed Error Statui Submitted Repoted Patli mingl 12603 1024 2002 Chesed La No Erprs 0 0 0 172653 10 22 2002 Oper WW Errors re Errore 172659 10 22 2002 Chesed re No Erprs 172631 106A Oper wErrors e Errore 172619 10 4 2002 Open w Errors e Errore 172552 923202 Chesed CI
8. configuration file to filter Internet access SSL Select this option if your proxy supports SSL connectivity e Non SSL Select this option if your proxy does not support SSL connectivity e Tunnel Select this option if your proxy is a tunnel proxy Proxy User and Password If your proxy server requires a login ID for you to make changes to it enter the authorized ID and password Internet Settings A A pw fl E E BY Hint Finding Your Internet Settings If you have a proxy server or firewall on your network and your workstation is already configured for the Internet you can obtain many of these settings from Microsoft Internet Explorer Start Internet Explorer and click the LAN Settings button on the Connection tab to view the Proxy informa tion QuicPIC User Manual 8 17 2004 Edition Setup Page 4 4 Firewall Settings Tab CERN eq If you have a firewall click on the Firewall Settings tab and complete the configuration Firewall Address Enter the IP address of the fire wall device that you are using Firewall Port If your firewall requires port informa tion enter that port information here Firewall Type Select the type of firewall that is installed on your network e Tunnel Select this option if you have a tunnel firewall Socks4 Select this option if you have a Socks4 firewall Socks5 Select this option if you have a Socks5 firewall Firewall User and Password If
9. file PHA Use Only Fields 8 17 2004 Edition Setup Page 4 3 opens Fill in the appropriate data fields then click the Close button Internet Settings QuicPIC works on networks with proxy servers and firewalls but it requires some special settings to be able to connect to the Internet To configure the proxy and or firewall settings click on the In ternet Settings button on the toolbar The Internet Settings dialog box shown below and to the right opens CAUTION You will need an IT specialist or network administrator to configure the Internet settings If you do not know if you have a proxy or firewall or you do not know how to con figure the settings DO NOT make any changes to these settings The Internet Settings dialog box contains a Proxy Settings tab a Firewall Settings tab and an Ad vanced Settings tab Follow the instructions below for those settings Proxy Settings Tab When you enter the Internet Setting dialog the Proxy Settings tab appears First determine if your proxy server is a secure server If not com plete the Proxy fields only If it is a secure server complete the Secure Proxy fields only Address Enter the proxy server IP address Port Every proxy server uses a specific port to filter Internet access Enter the port number in this field Type Select the type of proxy server that is run ning on your system Auto Select this option if your proxy server uses an auto
10. frequency at which you want QuicPIC to check the PIC site for error reports If you want the program to notify you when it downloads an error report enter your email address in the Notification Email field If you have just enabled monitoring and want to start using it immediately you must restart your computer to restart the monitoring process Downloading Historical Tickets When you first install QuicPIC it has no record of any PIC submissions your agency has made before that time However you can create these records in its database with the Download Histori cal Tickets function To do this click the Download Historical Tickets toolbar button When you click this button the Download Histori cal Tickets dialog box opens Enter the date of the earliest PIC submission record you want to down load and click OK The Submission Ticket Import wizard starts This wizard automatically connects to PIC logs in and downloads all submission records newer than the specified date It then saves this data to the Ticket Table For more information on the Ticket Table see Chapter 6 QuicPIC User Manual PIC Monitor Settings Ea W Enable PIC Monitor PIC Monitor Frequenc Ever 5 Hours ic Notification Email ismith tenmast corl ei Hint Monitoring See the discussion of the monitoring function in Chapter 7 for more information on how this feature works Download Historical Tickets ae O
11. your firewall re quires a login ID for you to make changes to it enter the authorized ID and password Advanced Settings Tab Inemiet NE The Advanced Settings tab provides additional set tings for system administrators Default Settings If you click the Default Settings check box and click OK the program saves a copy of its current internet settings in its installation di rectory C Program Files QuicPIC Click the Load Default button to load these settings replacing the current ones Timeout This setting determines how many sec onds QuicPIC waits on an Internet request before returning a time out error Wininet If you check the Wininet check box the program uses Microsoft Internet Explorer s settings for Internet communications rather than using its own settings This box is checked by default and we recommend that you use this setting unless oth erwise directed by Tenmast personnel QuicPIC User Manual 8 17 2004 Edition Setup Page 4 5 PIC Monitoring QuicPIC has the capability to monitor the PIC site automatically to determine when error reports are available for download When a report is available QuicPIC will download it automatically and email a notification to you To use the monitoring feature click the PIC Monitoring button on the toolbar and the PIC Monitor Settings dialog box opens In the dialog box check the Enable PIC Monitor box In the Monitor Frequency data field enter the
12. PHA account s you need to complete the following information for each one QuicPIC Setup Data The following data fields appear on the QuicPIC Settings screen If you have multiple PHA accounts set up remember that the data fields show the set tings for the currently selected PHA account PHA ID This is the agency s HUD issued PHA ID Default If you have multiple PHA accounts and want this PHA account to be selected by default whenever you run QuicPIC check this box PHA Name This is the agency s full name PIC Login User ID Enter the PIC user ID either issued to you by HUD or that you set up in PIC that you use to access to the PIC Web site This user ID must be set up in PIC with a user profile and roles that permit access to and use of the Submis sion Viewer and Reports sub modules in PIC Password Enter the PIC password either issued to you by HUD or that you set up in PIC that you use to access to the PIC Web site with the PIC User ID you entered above Field Office Select your HUD field office State Select your agency s state 50058 File Path enter the file path or click on the browse button to locate the file path where your PIC submission files are stored when your housing data management software generates them The program assumes that your PIC submission files are always stored in the same location on your computer QuicPIC User Manual Hint Multiple PHA Accounts Remember I
13. PICS status Before retrieving your error report QuicPIC checks the site to make sure that the site is up If the PIC site is down QuicPIC notifies you of this 8 17 2004 Edition Retrieving PIC Error Reports Page 7 2 When the retrieval process is complete the follow ing confirmation message appears Tenmast QuicPIC Click OK on the completion message and click the Exit button on the wizard screen s toolbar to return to the Tickets screen Retrieving Multiple Error Reports If you have more than one ticket in the Ticket Table whose error report you have not retrieved you can retrieve all those reports at the same time Go to the Tickets screen and click the Retrieve All but ton on the toolbar The program will not start the retrieval wizard instead the process runs in the background updating the Ticket Table as it re trieves each error report in turn QuicPIC User Manual 8 17 2004 Edition Retrieving PIC Error Reports Page 7 3 Monitoring Function QuicPIC has the capability to monitor the PIC site automatically to determine when error reports are available for download If this function is enabled QuicPIC automatically downloads each report as the report becomes available on PIC For infor mation on how to enable the Monitor function see the Setup section of this manual Once the Monitor function is enabled QuicPIC starts up whenever you start your computer The program runs in the back
14. When QuicPIC downloads a PIC error report the 7 program stores the report in the program database DI I8 a B six and updates the Ticket Table with status and statis o o VE tical information about the report Vale Date Submitted Ticket Status Viewed Eror Status Submitted Reiected Fatals Wamings Fi 748512 E FA If PIC accepted all the records in the submission Upen 4 8 2004 Closed lf PIC returned an error report with fatal errors 2 13 2004 Closed 2 13 2004 Closed No Errors Errors Errors x 7 1 2004 Open w Errors M Eros 1 file with no fatal errors QuicPIC updates the Ticket 5 50 2004 Chesed D Ere 8 a 6 4 2004 Closed Errors 13 Status field with a Closed status The program 6 4 2004 Closed Emons 13 ci y 6 3 2004 Closed Errors 1 records a Closed status on the ticket record even 6 3 2004 Closed Enos 5 27 2004 Closed M Eros 8 if the error report contains warning errors but no 5 27 2004 Closed DI Enos 1 fatal errors aaa ee mic f 0 QuicPIC updates the Ticket Status field with an Open w errors status The program also analyzes the PIC error report and updates the Ticket Table with Submitted Rejected Fatals and Warnings statistics Once QuicPIC has downloaded the PIC error re port you can view or print the report at any time To view an error report open the Tickets screen by clicking th
15. ble to print the field descriptions on the reports you must enter the appropriate data field descriptions in the Setup screen for reporting from the QuicPIC module To enter the field descriptions click the Modify button The PHA Use Only Fields dialog box QuicPIC User Manual a z TFE jon Ein rror Val fidation JV Enable field data validation Enable record match validation PH ID kog1 M Default FH Name Georgetown PIC Login User ID fts ky061 Password p Reti rieve PIC Reports for Field Office crue STATE OFFICE AR State Zi a IV Public Housing Be 777 M Section 8 50058 File Path C Program Files Tenmast Software QuicPICDemo te 50058 Filename P030701 asc El rae For m 50058 PHA Use n Modify Path for Backup Copy Ic temp fe Hint Variable File Paths and File Names If the path to your PIC submission file changes frequently i e you save it in different locations leave the 50058 File Path field blank Whenever you use QuicPIC to upload your submission file to PIC the program will provide you with a file selection dialog box with which you can select the submission file s current location Likewise if you save your submission files under different names leave the 50058 Filename field blank Whenever you upload the program will provide you with a file selec tion dialog box with which you can select the current sub mission
16. bove to print the report or the Export button described below to save the report in another file Export Button The Export button enables you to export the select ed error report to a separate file Select the record whose error report you want to export then click the Export button A standard Windows file save dialog box opens Navigate to the location on your hard drive or network in which you want to save the file enter the name under which you want to save it and click Save QuicPIC User Manual 8 17 2004 Edition Multifamily Tenant Characteristics System FORM HUD 50058 ERROR REPORT KY O61 10 18 2002 172659 Return ID Vendor Data Filename KYD6l 10042002 F50058 asc Transmission Date Ticket Number Number of 50058 Submitted Number of 50058 accepted may contain warnings Number of 50058 rejected without any processing Number of 50058 having fatal errors Total number of fatal errors in transmission Total number of warnings in transmission Yalidations against the Technical Reference Guide have been performed Yalidations against the MTCS Database have been performed The form has been accepted No errors were found My Computer ge amp G Network Neig Tracking Submission Tickets Page 6 4 Reports Button and Menus The Reports button enables you to print a report on the entire Ticket Table or a selected set of tickets When you click the Reports button a m
17. dl QuicPIC 3 r E Fi at i j ri i 4 PATE P Car A a Pi fi a a A aa Es i 1 i i J ot J The F volution of PIC 2 2002 Tenmast Software QuicPIC User MANUAL 8 17 2004 EDITION Tenmast Software 132 Venture Court Suite 1 Lexington KY 40511 www tenmast com Support 877 359 5492 support tenmast com Marketing 877 836 6278 info tenmast com Fax 859 367 7480 nmast Software Making Your Job Easier QuicPIC User Manual User Manual Edition 8 17 2004 For Program Version 8 17 2004 Copyright 2002 2004 Tenmast Software All rights reserved This manual as well as the software described in it is furnished under license and may be used and or copied only in accordance with the terms of such license The content of this manual is furnished for informational use only is subject to change without notice and should not be construed as a commitment by Tenmast Software Tenmast Software assumes no liability for any errors or inaccuracies that may appear in this manual Except as permitted by such license no part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical recording or otherwise without the prior written permission of Tenmast Software Permission to produce copies for official use is expressly granted to orga nizations and individuals with a current Update and Support Agreement with Te
18. e Tickets button on the Main Menu In the Ticket Table select the record that has the report you want to view click the Preview button on the toolbar and select the PIC Error Report option from the drop down menu that opens The Reports screen opens with the selected error report To view the entire report use the scroll bar on the right side of the Reports screen to scroll up and down L Reports Bg eg 0 5VK5 Y7 Multifamily Tenant Characteristics System FORM HUD 50058 ERROR REPORT HA ID ee yy lena Return ID EYO61 Transmission Date 10 18 2002 Yendor Data 10042002 Ticket Number 172659 Filename F50058 35C Summary Number of 50058 accepted may contain warnings Number of 50056 rejected without any processing Number of 50058 having fatal errors Total number of fatal errors in transmission Total number of warnings in transmission Yalidations against the Technical Reference Guide have been performed Yalidations against the MTCS Database have been performed The form has been accepted No errors were found QuicPIC User Manual 8 17 2004 Edition Error Reports Page 8 1 Printing an Error Report To print the report click the Print button on the Re ports screen s toolbar A standard Windows Print dialog box opens Select the printer to which you want to send the report and any other print settings then click the Print button Saving an Error Report to a File When QuicPIC down
19. e annual inspections QuicPIC User Manual Hint PIC Data Updates The performance data in PIC is not based on a live data set HUD pulls the data for these performance reports from the PIC system once a month generally on the first Friday of every month Thus the QuicPIC performance reports only reflect data as of the date the data was pulled by HUD The date of HUD s refusal appears above the performance data on the QuicPIC Main Menu screen Remember to click the Update button in QuicPIC at least once a month Hint Some of this data isnt showing up If you want the program to update Public Housing or Sec tion 8 performance data you must have selected these HUD programs in the Setup area of QuicPIC See the Setup section of this manual for more information 8 17 2004 Edition QuicPIC Reports Page 9 2 Running Viewing PIC Reports You can access your complete PIC performance data as well as a large amount of other informa tion from the Reports area of the program Click the Reports button on the Main Menu to open the Print Reports screen This screen opens on the PIC Reports tab The PIC Reports tab includes three sets of re port options Public Housing Reports Section 8 Reports and PIC Research Reports The Public Housing Reports and the Section 8 Reports are based on the same data as the PIC Performance Data described on the previous page but the re ports available from this screen include m
20. e error report re trieval process automatically from checking the status of the PIC Web site to logging on to PIC to locating the ticket number to downloading the error report and logging out The wizard screen displays the progress of the automated retrieval process by placing a green check mark next to each step on the left side of the wizard screen as the steps are completed Once QuicPIC has logged on to PIC the right side of the QuicPIC wizard screen displays HUD s News and Information from the PIC home page Whenever the program connects to the PIC site the program updates this screen with the latest HUD news and information that appears on the site If you still have an active Internet connection you can click on the links that appear in these HUD news items and your Web browser will load and display the linked pages QuicPIC User Manual Hews and Information PIC System Restored at Spm EDT 7162004 Database system faibire forced PIC shutdown Learn More PIC offline for Release on Weekend 64 7004 PIC access shutdown 4 pm EST Friday for all users Learn More SENAP 3 31 certifications due 5 30 518 7004 3 31 SEMAP certifications most be subrutted this week Leam More SERIAP Cer ficatons for FYE 3 31 4 22 3004 SEMAF certification problem resolved Learn More sect Reports Working Properly 414 2004 Data problems corrected and reports re run Learn More PIC Version 3 4 Hint Why does QuicPIC need to check
21. en you start the program a QuicPIC splash screen appears briefly as the program loads itself for operation When startup is complete the Main Menu screen opens tg nmast Software loj x ee PIC Performance Qu icPIC Last Connected As Of 27 5 2004 Submission Rate Public Housing 35 56 Section 8 96 764 Tickets Late He E sams Public Housing Section 8 0 Late HOUS HE Update Total 43 Lease UX Setup Annual B 8 6 2004 Active PHA Account Tenmast City Housing Authority E659 Submit 50058 File View Tickets Retneve PIC Error Reports View Reports Update FIC Data Setup Menu fi Exit Each of the major program functions is represented by a button on the Main Menu screen Clicking any of the Main Menu buttons opens the interface screen for the associated function Each of the Main Menu program functions is described in the following sections of this manual QuicPIC User Manual 8 17 2004 Edition Startup Page 3 2 Peripheral Main Menu Functions The Main Menu screen also contains peripheral function buttons The Information button in the up per left corner of the screen opens the About dialog Q box This dialog box provides access to program information such as the program version you are currently running and your registration data The Change Directory button in the upper right t corner opens the same PHA Login dialog box that appeared when yo
22. enu opens with three options All Tickets Ticket Status and Error Status If you select the Ticket Status or Er ror Status option a sub menu opens with three op tions that correspond to the three possible statuses of that type Click the All Tickets option or any sub menu op tion to open the Print Preview screen This screen displays a report on every ticket in the Ticket Table that matches the option you selected all tickets or only tickets with a specific status Click the Print QuicPIC Tickets Report button on the Print Preview screen s toolbar to print e e KI the report and the Close button to return to the min ee a mee i o amp a Tickets screen de ch ns 1 1 72601 106A Oper w Errors Fake Errors 1 172619 1044202 Oper w Errors Fake Errors 1 1 1 0 1 1 72582 923202 Cheed Fake No Erp rs 1 1251 3S23202 Cheed Fake No Erp r 172969 9152002 Oper w Erors Fake Brors 125665 162002 Oper wErrors Fake Brors 172562 3162002 Fake No Erp rs 17258 1022002 enw rs Fake Brors 1250 9162002 enw rg Fake Errors 172557 Sr13202 enw rg Fake Brors ad o Gl N o o a 1250 1122002 enw Errors Fake Errore 172548 9122002 enw rs Fake Brors 172546 9122002 enw rs Fake Brors 0 0 1 0 0 0 0 0 0 2 0 0 0 3 0 0 1812 1025 2002 Opes Fake Retrieve Error Report Button and Retrieve All Error Reports Button The Retrieve Error Report and Retrieve All Error Reports buttons enable you to r
23. er of Public Housing households that HUD has recorded in the PIC database as beina occunied Description Section 8 Repyfts C SubyAfssion F FIC Research Reports te ReExal MTCS Transaction Data Summary 50058 from PIC Viewer rn PHA Query BuildingUnit Report PHA Query C Building Unit F C Occupancy C Vacancy C Occupancy Vacancy 8 17 2004 Edition QuicPIC Reports Page 9 4 The PIC Research Reports include MTCS Transaction Data This report provides a list of the current 50058 records in PIC for each household you currently assist in either Public Housing or Section 8 select one from the pair of radio buttons that appears on the right side of the screen when you select this report The report identifies the assisted family by Head of Household name and SSN the type of ac tion currently on file and the effective date of the action It also includes building and unit information if the household is a Public Housing participant Summary 50058 When you select this report an SSN data field ap pears on the right side of the screen Enter the SSN or of the Head of Household whose records you want to see When you run the report QuicPIC locates the current 50058 record for that family and generates a summary report that includes the name and SSN type of action currently on file and effective date of the action PHA Query When you select this repor
24. etrieve the error re port on a selected ticket or all tickets from the PIC Web site For details on this function see the Re trieving PIC Error Reports chapter of this manual QuicPIC User Manual 8 17 2004 Edition Tracking Submission Tickets Page 6 5 Memo Button The Memo button opens the Ticket Memo sub screen which contains a free form text field for you to enter a brief memo on the selected ticket On the Ticket Memo sub screen you can click the submited immediately after October recerts were completed Print button to print the memo the Save button to save the memo to a separate text file or the Exit button to return to the Ticket Table Archive Button If you ve been using QuicPIC for some time your Ticket Table may be full of old submission records The Archive function enables you to remove old re cords from the picture To do this click the Archive button Archive Tickets O x 10 942003 The Archive Tickets dialog box opens Enter the cutoff date for the archive process and click OK The program archives all ticket records from before the selected date CAUTION Once archived tickets are non retrievable from within QuicPIC The data remains in your databases but QuicPIC has no restore from archive function Show Submission File Button The Show Submission File button opens the Sub mission File Viewer sub screen This sub screen displays the raw submission file for the
25. f you have multiple PHA accounts set up you can edit each one s Setup data separately To select an account click on it in the table Hint Separate Submissions for PH and 8 If you want to track separately your submissions for PIC for Public Housing and Section 8 you can set up QuicPIC to do that by creating a PHA account for each housing type Create a PHA Account and add PH to the PHA ID field after your PHA ID Create another PHA Account and add S8 after your PHA ID for that account Everything else in the account setup will be the same Then you can select the account you want to use when you are ready to submit Remember that you can change the currently in use PHA account from the Main Menu screen 8 17 2004 Edition Setup Page 4 2 50058 Filename Enter the name of the PIC sub mission file or click on the browse button to locate the filename stored on your computer If the file name changes each time the file is created enter ASC in this field Path for Backup Copy QuicPIC will make a backup copy of each PIC submission file the pro gram submits to PIC The file will be given a name based on the system date when the submission is processed Enter the path on your computer sys tem or click on the Browse button to locate the file path where you want to store the backup files Enable Field Data Validations Before Submit ting 50058 If you check this box QuicPIC will check every 50058 submi
26. g pages If you click No TT EEC BEE B EEE gs the Tickets screen appears See Ticket Table dis cussion in the previous section REC ee To start the retrieval process from the Tickets screen select a ticket on the table with an Open a status i e one that does not have a downloaded am error report Then click the Retrieve button on the T 6 3 2004 Closed toolbar If you select a ticket that has a downloaded 5 27 2004 Closed 5 27 2004 Closed error report an error message appears 4 21 2004 Closed 4 20 2004 Closed No Errors No Errors o 66 99 4 8 2004 Closed H Int 0 pe n Status 2 13 2004 Closed 2 13 2004 Closed ni E E O O O n O O E ee en coi cai 90 4 0 0 Open status on a ticket number indicates that the sub mission file was uploaded to PIC successfully and the ticket number was recorded but no error report has been retrieved QuicPIC User Manual 8 17 2004 Edition Retrieving PIC Error Reports Page 7 1 Once youve highlighted the ticket number on the table click the Retrieve button on the Tickets screen s toolbar The following Error Report Re trieval wizard screen appears Submission Report Download Step 6 of 6 Submission Report Download Steps 1 Checking PIC Site Status 2 Logging In 3 Navigating 4 Getting Report Status 5 Downloading Report 6 Logging Out The wizard completes the entir
27. ground of your Windows system and a QuicPIC icon appears in the system tray in the lower right corner of your Windows desk top next to the clock When Monitoring is enabled the program does not shut down when you click the Exit button on the Main Menu Instead it goes into Monitoring mode To return the program from Monitoring mode or to shut it down completely right click the QuicPIC icon in the system tray From the pop up menu that opens select the appropriate option Based on the monitoring frequency you entered in the Setup dialog box QuicPIC automatically logs onto PIC and checks for the availability of error reports for any tickets with an Open status i e the error reports have not been downloaded This process also runs in the background and you will not see any indication of its activity on your Win dows desktop Because the Monitor function is automatic it works best when your computer has an always on Internet connection The Monitor function also includes a notification option If you have enabled this option in Setup QuicPIC emails a notification to the designated email address whenever it downloads a new error report from PIC Hint Monitoring The Monitor function only operates when the program is running in your system tray and the Main Menu screen is minimized QuicPIC User Manual 8 17 2004 Edition Retrieving PIC Error Reports Page 7 4 VIEWING AND PRINTING PIC Error REPORT
28. hat Record Match error messages are long and an entire message will not appear in the tree view You can view and print the error report at the end of the Data Validation Wizard to see the com plete error message s Note that the bottom of the wizard screen indicates the total number of 50058 records in the submis sion file and the number of records with errors By default QuicPIC removes any erroneous records from your submission file before sending it If you want to send these records regardless of their errors you can check the Include Records with Errors in PIC Submission box We do not rec ommend doing this since those records will be rejected by PIC If you want a printed copy of the error report from the first Data Validation Wizard screen click the Print Report button The error report will also ap pear automatically at the end of the data validation wizard and you can print the error report at that time When you are finished reviewing the error list from the first Data Validation Wizard screen click the Start button at the bottom of the wizard screen to move to Step 2 of the submission process or click the Cancel button to cancel the submission pro cess and return to QuicPIC s Main Menu Data Yalidation Wizard Step 1 of 2 Ea Errore Found ER DAWES CHARLES 3 effective 5 23 2004 BARKLEY ALBEN 1 effective 7 23 2004 FATAL ERROR Current PIC record for this household indicates that the fam
29. he turned in the error report records and the Rejected and Fatals will always be 0 Warnings The number of warning errors that PIC returned in the error report File Name This is the name of the submission file that you uploaded to PIC for this data submission QuicPIC User Manual 8 17 2004 Edition Tracking Submission Tickets Page 6 2 Tickets Screen Controls The toolbar on the Tickets screen contains a num ber of buttons that enable you to manage your PIC tickets and the records in the Ticket Table Edit Button The Edit button enables you to change the ticket number and submission date of a selected record Select the record you want to edit then click the Edit button The Edit Selected PIC Ticket dialog box opens Enter the new ticket number and sub mission date then click the OK button Add Button The Add button enables you to add a new record to the Ticket Table This is most frequently used when you have a PIC submission that you sent without QuicPIC using the PIC Web site that you want to add to the Ticket Table for later error report retrieval When you click the Add button the Manual Ticket Entry dialog box opens Enter the submission s ticket number and date of submission then click OK Delete Button The Delete button enables you to delete a selected ticket s record from the Ticket Table Select the re cord you want to delete then click the Delete but ton A confirmation dial
30. ily i housed at PHA NY110 Mew ork L FATAL ERROR Program Type of submission record is P Program Type of the current PIC record for this household FATAL ERROR SSN First Name and Last Name in the submission record are 121212121 CHARLES DAWES The MARSH REBECCA Historical Adjustment effective 1 2004 FFI BOGGS JESSICA Historical Adjustment effective 12004 i RM FATAL ERROR The PIC record for Unit L740 is not vacant The current occupant n PIC i BEVERLY BARBER with Total 50058 records gathered ies Total 50058 records with errors 4 Total 50058 records to be submitted 9 Include Records with Errors in PIC Submission Instructions Review errors and print report QuicPIC User Manual Collapse E Expand Print Report Cancel 8 17 2004 Edition PIC Data Submissions Page 5 4 Finish Submission Process Step 2 of the Data Validation Wizard displays the number of 50058 records you are about to submit to PIC which is the total number of records in the submission file less the number of records with fatal errors lf you want to save a short memo in QuicPIC with this submission s ticket record enter one in the Ticket Memo field By default the program is designed to print a list of 50058 records you are submitting and a detailed error report if errors were found If you do not want to print a copy of either report uncheck the box next to the report on wizard Step 2 When y
31. ins the basic PIC login and submission file data for each PHA ID you use to submit 50058 data to PIC The top por tion of the screen contains a table of all PHA IDs in your QuicPIC configuration database The bottom portion of the screen contains the PIC login and submission file data for the PHA ID that is currently selected in the table To select a different PHA ID click on its row in the table Above the table of PHA IDs is the QuicPIC Settings toolbar The toolbar contains buttons for editing your setup data and Internet settings e g proxy and firewall settings ItskyO61 KENTUCKY STATE OFFICE QuicPIC User Manual 8 17 2004 Edition Setup Page 4 1 Setting and Selecting PHA Accounts When you started the program for the first time it prompted you to enter the PHA ID and the name of the agency for which you will process data through QuicPIC That PHA ID and name appear in the table at the top of the QuicPIC Settings screen To edit this information click the Edit pencil eraser button on the toolbar then make your changes in the data fields below the table When you have completed your changes click the Save diskette button You can also add another PHA account if you are a licensed user and need to submit 50058 records for multiple agencies via QuicPIC To add another PHA account click the Add plus button on the toolbar and fill in the data fields then click the Save button Once you have set up the
32. loads the PIC Error Report the program stores the report in its database You also have the option of saving a copy of an error report stored in the QuicPIC database to another location in your system You can save a copy of an error report from either the Tickets screen or the Reports screen To save a copy of an Error Report click the Save button on the toolbar of either screen A standard Windows Save dialog box opens Select a location in the Save in field at the top of the dialog box and enter a file name in the File name field at the bot tom of the dialog box Click the Save button The program saves the Error Report in the same format in which it is stored in QuicPIC HTML format in most cases Enhanced Error Reports QuicPIC retrieves and downloads PIC error reports in a format that enables the program to enhance the report with a more helpful data presentation This Enhanced Error Report also includes an English description of the error so that you know how to correct each problem QuicPIC gives you the option to view and print the standard error report generated by PIC or the Enhanced Error Report To view an Enhanced Er ror Report click on the Tickets button on the main menu to access the Tickets screen In the Ticket Table select the ticket number for which you want to view the Enhanced Error Report Click the Print Preview button on the Ticket screen s toolbar and select the QuicPIC Error Report option f
33. n displays a summary of this data on its Main Menu screen see next page The detailed data is avail able in the program s Reports area QuicPIC User Manual 8 17 2004 Edition QuicPIC Reports Page 9 1 Retrieving PIC Performance Data To download your PHA s PIC performance data and ensure that you have a current data set in QuicPIC click the Update button on the Main Menu The program automatically logs onto PIC and down loads a copy of the current performance data Once the data is updated QuicPIC displays it on the Main Menu The performance data display indi cates the HUD refresh date in the last data update from PIC and displays the performance statistics in each category These statistics include Submission Rate The percentage of your house holds that have a current 50058 record in PIC The percent is based on the number of occupied house holds in either Public Housing or Section 8 that HUD has recorded in the PIC database Late Re Exams The number of households with late re exams reported by PIC for either Public Housing or Section 8 This data is based on a PIC calculation of the number of households that have a 50058 record with an effective date that is older than 13 months Late HQS the number of Section 8 units with late inspections The data includes the number of late pre lease inspections i e pre lease inspections with inspection dates that are later than the move in date and the number of lat
34. n Setup the Data Validation Wizard starts when you click the Submit button This wizard automatically checks the PIC submission file you are about to send to PIC and reports on any data errors that would cause PIC to reject the records QuicPIC User Manual 8 17 2004 Edition PIC Data Submissions Page 5 2 While QuicPIC is performing the 50058 data valida tion a progress bar appears on the screen along with a Record Match processing screen that dis plays the steps of the Record Match validation pro cedure The time it takes for QuicPIC to complete the validation process depends on the number of 50058 records in your submission file and in the case of Public Housing records the number of Public Housing units in all of your developments While QuicPIC is performing the error validation you do not need to do anything QuicPIC User Manual 8 17 2004 Edition PIC Data Submissions Page 5 3 Submission Files with Errors Once the error validation process is completed Step 1 of the data validation wizard appears if your PIC submission file has any errors This screen displays a list of records that contain errors in a tree view Click on the plus sign next to a record to open that branch of the tree and view the spe cific errors that the wizard found Click the Expand button near the bottom right of the screen to open all branches at once or the Collapse button to col lapse all branches at once Note t
35. nmast Software for the maintenance and support of Tenmast Software s QuicPIC program Any references to company housing authority or individual names or identities in examples or screen images are for demonstration purposes only and are not intended to refer to any actual organization or person QuicPIC User Manual 8 17 2004 Edition INTRODUCTION QuicPIC is a Windows program that automates your 50058 data processing through the Public and Indian Housing Information Center PIC Among other things the program is a dedicated Web browser that automates the PIC submission and error report retrieval process QuicPIC also is designed to trap all 50058 errors before you submit your records to PIC In addition QuicPIC is a da tabase that stores your PIC Ticket Numbers Error Reports and other PIC data and it retrieves useful reports from the PIC Web site This manual provides function by function instruc tions for use of the QuicPIC program System Requirements QuicPIC is designed to operate on a single com puter workstation The minimum system require ments are Quicf IC f rj a aes et ee E Pai J fit eta fi mt oR Ga ge 1 as di i ee Fe pe die Ned The E volution of PIC 2002 Tenmast Software Processor 200MHz or faster Pentium or equivalent Operating System Windows 98 ME 2000 NT XP Disk Space 50 Mb Memory 128 Mb Internet Connection dialup DSL cable modem
36. og box opens that asks if you want to delete the selected ticket record Click Yes to delete the record or No to cancel Change Ticket Status Button and Menu The Change Ticket Status button enables you to change the ticket status of a selected record Se lect the record whose status you want to change then click the Change Ticket Status button Amenu opens with the three possible ticket statuses Open Open w Errors and Closed Choose the ticket sta tus you want to assign to the selected record Edit Selected PIC Ticket Manual Ticket Entry 5 142003 E OO 57 142003 7 QuicPIC User Manual 8 17 2004 Edition Tracking Submission Tickets Page 6 3 x Print Button To print a copy of the PIC error report click the Print button A standard Windows printer control dialog box opens Select the printer to which you want to send the report and click Print Print Preview Button and Menu The Print Preview button enables you to preview a copy of the PIC error report for a selected ticket You also have the option to preview a copy of the enhanced error report for a selected ticket When you click the Print Preview button a menu opens with four options PIC Error Report with or without errors and QuicPIC Error Report with or without errors Select the error report you want to preview The Reports screen opens with a pre view copy of the report Review the error report the click the Print button described a
37. or T 1 QuicPIC User Manual 8 17 2004 Edition Introduction Page l l QuicPIC User Manual 8 17 2004 Edition Introduction Page 2 INSTALLATION QuicPIC is licensed for use on a single computer If you intend to use the program on multiple comput ers you need to purchase a QuicPIC license for each of those installations Once each licensed installation is installed you must register it with Tenmast before the program will operate If you are installing QuicPIC from a CD insert the CD in the CD drive of your computer The CD is designed to auto run and the installation process should begin automatically If the installation does not begin automatically click the Windows Start button and select the Run option from the popup menu Enter d setup where d is the drive letter of your CD drive in the Open field and click OK If you downloaded the installation program from the Tenmast Web site double click on the downloaded file to start the installation process During the installation you will be prompted to in dicate your agreement with the QuicPIC license agreement THE LICENSE AGREEMENT CON TAINS IMPORTANT LANGUAGE ABOUT THE RIGHTS AND LIMITATIONS REGARDING YOUR USE OF THE PROGRAM THE AGREEMENT ALSO SPELLS OUT THE SUPPORT AND MAIN TENANCE OBLIGATIONS OF TENMAST SOFT WARE YOU ARE BOUND TO THIS AGREE MENT ONCE YOU INSTALL THE PROGRAM SO READ IT CAREFULLY BEFORE INSTALLING THE PROGRAM The ins
38. ords on the Ticket Table that have a error status of w o Errors The w o Errors error status indicates that the error report returned no errors For those records the report includes the ticket status error status and statistical data from the downloaded error report Tickets w Warnings The Tickets w Warnings report displays only the records on the Ticket Table that have a error sta tus of w Warnings The w Warning error status indicates that the error report returned warning er rors only For those records the report includes the ticket status error status and statistical data from the downloaded error report QuicPIC User Manual 8 17 2004 Edition QuicPIC Reports Page 9 9 QuicPIC User Manual 8 17 2004 Edition For additional information please visit us on the Internet www QuicPIC com spt nmast Software Making Your Job Easier QuicPIC User Manual 8 17 2004 Edition
39. ore detail and are formatted for printing To view a report on screen select the correspond ing radio button A brief description of the report appears on the right side of the screen Click the Preview button The Print Preview screen opens with a preview copy of the report Review the error report then click the Print button described below on the Print Preview screen s toolbar to print the report QuicPIC Tickets Report Ticket Cate Submitted Tichet Status wed Bror Statui Submitted Re potd Pabli 8 mingi 0 0 0 126 10 22 2002 Oper WW Errors We 172673 10 24 2002 Cheed Tree No Erprs True Errore Tre 172659 10 22 2002 Chesed No Erp r 172631 101602 Oper w Errorg Fake Brors 172619 1014 2002 Oper w Errors Fake Brors 172532 323202 Chesed Fake No Erprs 172581 323202 Cteed Fake No Erp r 172559 9182002 Open w Errors False Errore 172565 162002 enw re Fake Brors 172585 102202 enw rs Fake Brors 72580 9162002 enw rs Fake Errore a nu o a N i o o 172557 132002 enw rs Fake Brors 1250 1122002 enw Is Fale Errore 172548 112 2002 enw rs Fake Errore 0 0 1 0 o 0 0 0 0 2 0 0 oD 3 172546 Sr12202 enw rs Fake Brors 0 0 1 0 1 1 1 1 0 0 0 2 1 1 1 4 1 0 1 1 1 1 1 1 1 1 1 172562 9162002 Fake No Erp rs 1 2 1 1 1 LI 1 0 758125 1025 2002 Opes Fake QuicPIC User Manual To print a report select the corresponding radio button A brief descrip
40. ors A number of errors could occur during the QuicPIC submission process The most likely errors are outlined below No Internet Connection As noted above QuicPIC requires an active In ternet connection on the computer in order to complete the submission process If no Internet connection is available on the computer when you start the submission process the program displays an error message indicating that it does not detect a connection Test your Internet connection by starting your Web browser and searching for any Web site If you can connect to the site normally try your QuicPIC submission again If you cannot connect to any Web site you may have a problem with the Internet connection in your office PIC Is Unavailable As you know PIC is a computer system operated by HUD to which you connect for the purpose of submitting 50058 data files and retrieving resulting data reports Like all computer systems the PIC system may be unavailable for log in when you start the submission process in QuicPIC If the PIC system is unavailable for login when QuicPIC attempts to complete the submission process an error message appears indicating that PIC is un available You will have to attempt the submission at a later time PIC Will Not Accept Your Submission File PIC is designed to accept for processing an ASCII formatted file with a file extension of ASC PIC will not accept any other file type QuicPIC will attempt to submi
41. ort if an error report has been down loaded Open w Error Tickets The Open w Error Tickets report displays only the records on the Ticket Table that have a ticket status of Open w Error For those records the report in cludes the ticket status error status and statistical data from the downloaded error report Closed Tickets The Closed Tickets report displays only the re cords on the Ticket Table that have a ticket status of Closed For those records the report includes the ticket status error status and statistical data from the downloaded error report History Tickets This report lists only the records on the Ticket Table that were imported using the Download Historical Tickets function of the program e g tickets from before you installed QuicPIC Archived Tickets This report lists only the records on the Ticket Table that you have marked as archived using the Ar chive function of the program Tickets w Errors The Tickets w Errors report displays only the re cords on the Ticket Table that have a error status of w Errors The w Errors error status indicates that the error report returned at least one fatal er ror For those records the report includes the ticket status error status and statistical data from the downloaded error report QuicPIC User Manual 8 17 2004 Edition QuicPIC Reports Page 9 8 Tickets w o Errors The Tickets w o Errors report displays only the re c
42. ou have completed making your report selections on the Data Validation Wizard click the Finish button The program then displays the re ports that you selected so you can view and print them before the actual PIC submission process be gins Once the report displays click the Print but ton on the toolbar to print the report Click the Close button on the toolbar to close the report display and start the PIC submission process Hint No Errors If your submission file has no errors the Data Validation Wizard opens on Step 2 Data Yalidation Wizard Step 2 of 2 Ea Confirmation Total 50058 records to be submitted q Ticket Memo Public Housing Corrections to Ticket 76543 M Print Submission list J Print Error Report W Show detailed errors Instructions Confirm submission information and enter comments oss Fn Cancel QuicPIC User Manual 8 17 2004 Edition PIC Data Submissions Page 5 5 PIC Submission Once the Data Validation Wizard is complete or immediately after you click the Submit button if you have not enabled data validation the following QuicPIC Submission wizard screen appears Submission Upload Step 3 of 6 QuicPIC User Manual 8 17 2004 Edition PIC Data Submissions Page 5 6 The QuicPIC Submission wizard completes the entire PIC submission process automatically from checking the status of the PIC Web site to log n ning Gn io PIC
43. port at 1 866 375 7244 or e mail gpsupport tenmast com 2002 Tenmast Software 8 17 2004 Edition Installation Page 2 1 After checking your computer for the installation the following Registration dialog box appears Tenmast Registration Information PHA Name Termast City Housing Authority PHAID KYS59 o Address 1 1132wenture Count Suits to Address 2 City Lexington State KY E Zip 40511 Phone e59455 8061 Fax 859 367 7480 0 Email Jsupport tenmastcom Contact Mames Mauch X coca Qui QuicPIC Registration Steps y 1 Checking Registration Status y 2 Gathering Information 3 Registering QuicPIC x Cancel Enter all the information requested in the Regis tration dialog box Once you have entered your registration information click the Send button The registration wizard shown below continues through the registration process QuicPIC con nects to the Tenmast registration server which will confirm your registration information When the confirmation message appears informing you that your registration is complete you can begin to use the program Hews and Information QuieP G The E volution of PIC Welcome to QuicPIC This wizard will complete the QuicPIC registration process in order to use Quicpictest Once the wizard has completed click the dooricon to ext the registration wizard and start Quicpictest Ifyou haven t yet purchased QuicPIC click here
44. rom the drop down menu that opens The Reports screen opens with the selected report The same controls that are described on the previ ous pages are available on this screen you can scroll through the report or save or print it Hint No More PIC Errors If you enable the QuicPIC data validation function in Setup QuicPIC will catch your 50058 errors before you submit the records and the Rejected and Fatals will always be 0 QuicPIC User Manual 8 17 2004 Edition Error Reports Page 8 2 QuicPIC Reports QuicPIC offers a variety of reports The program offers statistical reports on your PIC data submis sions and the status of those tickets as well as PIC performance and research reports that help you manage your PIC data processing PIC Reports PIC contains an enormous amount of data about the submission process including data on your level of performance with PIC submissions Other research data available in PIC can help you answer questions about household records in PIC and make decisions necessary to maintain compliance with the 50058 data submission process QuicPIC can retrieve the performance and research data and reports from the PIC site automatically for you Once this material is downloaded you can easily view the data and reports in the program When you run the PIC Update function in QuicPIC the program automatically logs on to PIC and downloads PIC performance data QuicPIC the
45. s uploading exem Hint Why does QuicPIC need to check PICs status retrieving the PIC Ticket Number and logging out Before submitting QuicPIC checks the site to make sure The wizard screen displays the progress of the that the site is up and accepting 50058 data submissions automated submission process by placing a green If the PIC site is down QuicPIC notifies you of this check mark next to each step on the left side of the wizard screen as the steps are completed Once QuicPIC has logged on to PIC the right side of the QuicPIC wizard screen displays HUD s News and Information from the PIC home page Whenever the program connects to the PIC site the program updates this screen with the latest HUD news and information that appears on the site If you still have an active Internet connection you can click on the links that appear in these HUD news items and your Web browser will load and display the linked pages When the QuicPIC submission process is complete the following confirmation message appears lenmast QuicPll You have successiuly completed the PIC Submission Upload J Would you like to exit the wizard Yes Ho Click Yes on the completion message to return to the main menu Click No to remain in the wizard If you click No you can click the Exit button on the wizard Screen s toolbar to return to the main menu QuicPIC User Manual 8 17 2004 Edition PIC Data Submissions Page 5 7 Submission Err
46. selected ticket You cannot edit this record from this screen T 666663 61D0NAHUE T 666665 61POINTDEXTER VANESSA T6666067 B1STEWART P 666068 86066600666065 6601 600004000060B00G0BBGGBBBGGG GBBBGGBBGGE T99001991DAVIS STACEY T90001192DAVIS ASHLEY T90001293B0YD CHARLES T99001394DAVIS ALAYSIA TGGGGILOSDAVIS SHAREE 1999015014 0165909000000 P 699691699999999999937591439969232999999999999999999999 69969999999F QuicPIC User Manual 8 17 2004 Edition Tracking Submission Tickets Page 6 6 oftware RETRIEVING PIC Error REPORTS Fepmas Once configured QuicPIC can automatically re trieve your PIC Error Reports and store those re ports in the Ticket Table so you can view or print them at your convenience See page 7 4 NOTE The computer running QuicPIC must have an active Internet connection before you start the error report retrieval process with the program Confirm that the computer is con nected to the Internet before clicking the Re trieve button on the Main Menu screen You can also prompt QuicPIC to retrieve an indi vidual error report or a group of error reports by Retrieve Error Reports clicking the Retrieve button from the Main Menu or the toolbar on the Ticket Table When you click the Retrieve button on the QuicPIC Main Menu a dialog box appears that asks if you want to retrieve the PIC error reports for all open tickets If you click Yes the Error Report Retrieval wizard starts see followin
47. ssion file for all Field Data errors i e formatting errors on the 50058 at the beginning of the submission process Enable Record Match Validations Before Submitting If you check this box QuicPIC will error check every 50058 submission file for Re cord Match errors i e whether the 50058 match es the current PIC record at the beginning of the Submission process Retrieve PIC Error Reports For To retrieve PIC performance data and update that information on the program s Main Menu you must indicate whether you want QuicPIC to retrieve that data for a Public Housing program a Section 8 program or both Check the appropriate boxes under the Re trieve PIC Reports For heading HUD Form 50058 PHA Use Only Fields Fields 2q 2r 2s 2t and 2u of Form HUD 50058 are open fields on the form you can store whatever data you want in those fields If your housing data management software stores data in those fields the data is returned with each of your PIC error reports QuicPIC can retrieve that data from your error reports and you can generate reports from the program with those data fields QuicPIC can use the data that your housing soft ware stores in these fields but it needs labels to include with this data for example if your housing software includes the name of the user who cre ated each 50058 in Field 2q QuicPIC needs to know that Field 2q should be labeled user name To be a
48. t an SSN data field ap pears on the right side of the screen Enter the SSN or of the Head of Household whose records you want to see When you run the report QuicPIC searches PIC for any Head of Household record that matches that SSN The query searches the entire PIC database and identifies the PHA in which that Head of Household is or has been housed Building Unit Detail This report lists the building and unit data in PIC for all of your Public Housing developments The report includes the development number building number entrance number and unit number for each unit Occupancy This report lists all units in your Public Housing de velopments that are occupied according to current PIC data Vacancy This report lists all units in your Public Housing developments that are vacant according to current PIC data QuicPIC User Manual 8 17 2004 Edition QuicPIC Reports Page 9 5 Ticket Reports You can access the statistical reports about your submission tickets from two locations in the pro gram the Reports button on the Tickets screen s toolbar or the Reports button on the main menu screen The same statistical reports are available from both locations lf you click on the Reports button on the Tickets screen s toolbar a drop down menu opens with the ticket report options Click on any report option to open that report in a separate window If you click the Reports button on the main menu screen the Print
49. t whatever file you designated in the Setup area of the program If for some reason you desig nated an inappropriate file type or format in Setup or if the file in your system is corrupted and PIC rejects the file when QuicPIC submits it an error message appears indicating that PIC rejected the file You will need to confirm that the file is in the correct format and not corrupted You may want to re create the submission file in your housing data management software and try the submission again QuicPIC User Manual 8 17 2004 Edition PIC Data Submissions Page 5 8 Main Menu oftware TRACKING SUBMISSION TICKETS o Tenmasi When you submit a 50058 file to PIC and PIC ac cepts the file for processing PIC issues a ticket number which is unique to that submission The ticket number helps you track the progress of the submission and retrieve the resulting PIC error report As part of the PIC submission process QuicPIC re trieves the PIC ticket number for each submission and stores the numbers with status and statistical data about the submission in the Ticket Table To view the Ticket Table click the Tickets button on the Main Menu The following Tickets screen ap pears N R Soci ae b a a Selle Date Submitted Ticket Status Viewed Error Status Submitted H Rejected Ata a warnings Ila i 512 72322004 Open 26092 12004 pen Error Errors ef eb r25026 6 30 2004 Closed
50. tallation process also recommends an installation directory for the program and its data files We recommend you accept the default direc tory location and click the Next button QuicPIC User Manual REGISTRATION Once the automatic installation is complete a QuicPIC program icon appears on your desktop Double click on the icon to start the program Be fore the program starts it prompts you to register the program license with Tenmast Software YOU MUST REGISTER THE PROGRAM LICENSE WITH TENMAST BEFORE YOU CAN USE IT In order to register your license you must have an active Internet connection on the computer on which QuicPIC is installed If you do not have an active Internet connection on the computer create a connection before proceeding with the registration You can also cancel the registration process and return to the program at a later time to complete the registration BUT YOU WILL NOT BE ABLE TO USE THE PROGRAM UNTIL THE REGISTRATION IS COMPLETE When you start the program for the first time a reg istration wizard begins QuicPIC Registration __ e QuicP C The E volution of PIC Welcome to QuicPIC This wizard will complete the a registration process in order to use Quicpictes Once the wizard has completed click the door icon to exit the registration wizard and start Quicpicte Ifyou haven t yet purchased QuicPIC click here iis any questions about the registration all QuicPIC Technical Sup
51. tion of the report appears on the right side of the screen Click the Print but ton Astandard Windows printer control dialog box opens Select the printer to which you want to send the report and click Print 8 17 2004 Edition QuicPIC Reports Page 9 3 Public Housing and Section 8 Reports Submission Rate This report analyzes the percentage of your Public Housing or Section 8 households that have current 50058 records in PIC The percentage is based on the number of occupied households that HUD has recorded in the PIC database Late Re Exams This report analyzes the number of Public Hous ing or Section 8 households with late re exams reported by PIC This data is based on a PIC calculation of the number of households that have a 50058 record with an effective date that is older than 13 months Late HQS This report analyzes the number of Section 8 units with late inspections The data includes the num ber of late pre lease inspections i e pre lease in spections with inspection dates that are later than the move in date and the number of late annual inspections PIC Research Reports The PIC Research Reports provide you with auto mated access to research data in the PIC system NOTE The PIC Research Reports do not rely exclusively on data stored on your system They go directly to the PIC site to find their data You must have an active Internet connec tion to use any of these reports QuicPIC User Manual
52. tton on the QuicPIC Main Menu QuicPIC User Manual 8 17 2004 Edition PIC Data Submissions Page 5 1 PIC Data Validation There are approximately 670 potential errors on a 50058 record depending on the type of record you submit Of these 670 errors there are two distinct types of errors that PIC processes Field Data er rors and Record Match errors Field Data errors are errors in the way your housing software system has formatted the 50058 records you are submitting QuicPIC s error validation tool is designed to scan each 50058 record in your sub mission file and return an error message for each Field Data error found in each record Record Match errors arise when the 50058 record you submit to PIC does not match the data that is already in the PIC system QuicPIC s error valida tion tool is designed to retrieve the household and unit information from PIC for each 50058 record in your submission file and return an error message for each Record Match error found in each record If any 50058 record in a submission file has a fatal error QuicPIC returns a detailed error message but also removes the record from the submission file so you can submit the error free records to PIC while you are working to correct the fatal errors If you allow QuicPIC to error check your records and submit only error free records you will never receive error reports from PIC If you have enabled PIC data validation i
53. u first started the program Clicking this button allows you to change the PHA Login account you are currently working in without having to exit the program and restart The Main Menu screen also displays the Last Con nected Date on the right side of the screen This is the last date on which QuicPIC logged onto the PIC site for either a submission or error report retrieval The program automatically updates this date after each such connection Finally the Main Menu screen summarizes your agency s PIC submission performance on the left side of the screen This includes your Public Hous ing and or Section 8 submission rates and late re exam figures as well as your Section 8 late HQS inspection figures if applicable This gives you an at a glance overview of your PIC submission sta tus See the Reports chapter for more information on your PIC performance data QuicPIC User Manual 8 17 2004 Edition Startup Page 3 3 QuicPIC User Manual 8 17 2004 Edition Startup Page 3 4 PROGRAM SETUP When you first install QuicPIC you must configure Main Menu the program to communicate with the PIC Web site through your computer s Internet connection This is a one time process and you should not need to change the settings once you have established them unless your network environment changes Click the Setup button on the Main Menu screen to open the QuicPIC Settings screen The QuicPIC Settings screen conta
Download Pdf Manuals
Related Search