Adore PC Communicator for MAC
Contents
1. Copyright 2011 Adore Infotech Pvt Ltd All Rights Reserved 28 Toll Free 1 800 498 6429 Adore PC Communicator for MAC 6 Quit Adore PC Communicator for MAC If you want to quit Adore PC Communicator for MAC Click on Adore Communicator tab gt Quit Adore Communicator to quit Adore PC Communicator for MAC As Shown in Fig 6 Ee E Window History Help About Adore Communicator Preferences ao Services b B Ad Hide Adore Communicator H Hide Others 36H Show All a REET L Quit Adore Communicator 0 l Fig 6 Copyright 2011 Adore Infotech Pvt Ltd All Rights Reserved 29 Toll Free 1 800 498 6429 Adore PC Communicator for MAC 7 Trouble Shooting Problem Possible Reason Suggestion Problem in starting after Any other SIP software is Close that software Login running Keep showing Registering Internet Connection is too slow Check your Internet Connection or Drop Server Not server setting responding User and password is wrong Cross check username and password password is case sensitive Voice is too slow voice is System volume is Low sound Increase Volume by using system not audible driver not present disable volume Install proper Sound driver enable driver Voice is not Clear Contact to your server administrator And Configure Codec priorit Call get disconnected before Codec is not properly set Contact to your server connected adm2. 11 Toll Free 1 800 498 6429 Adore PC Communicator for MAC 3 2 Start Adore PC Communicator for MAC After click Sign In button your entered SIP detail has been saved and Communicator Dial Pad will be open As Shown in Fig 3 2 1 a0 Adore Communicator Helping You To Communicate Faster History Enter the Destination Number Qa 1 2 3 Qo abc def 4 9 6 ghi jkl mna H 8 9 pqrs LUV WXYZ 0 Cx a Fig 3 2 1 Copyright 2011 Adore Infotech Pvt Ltd All Rights Reserved 12 Toll Free 1 800 498 6429 Adore PC Communicator for MAC 3 3 Placing an Voice Call You can make a Voice Call by using Adore PC Communicator for MAC 1 Press desired number through Dial Pad or Keyboard 2 Press Voice Call button As Shown in Fig 3 3 1 a0 Adore Communicator es Helping You To Communicate Faster Copyright 2011 Adore Infotech Pvt Ltd All Rights Reserved 13 Toll Free 1 800 498 6429 Adore PC Communicator for MAC After Press call button Voice Call Window will be open desired message will be displayed Early Media As shown in fig 3 3 2 Are Talking with 57050 Early Media 00 00 Ena Call Fig 3 3 2 Copyright 2011 Adore Infotech Pvt Ltd All Rights Reserved 14 Toll Free 1 800 498 6429 Adore PC Communicator for MAC Once call established session message displayed Connected As shown i
3. Fig 3 6 3 Copyright 2011 Adore Infotech Pvt Ltd All Rights Reserved 21 Toll Free 1 800 498 6429 Adore PC Communicator for MAC In Adore PC Communicator for MAC user can see the History As Shown in Fig 4 1 All Events Outgoing Calls Incoming Calls Missed Calls Select History tab on the dialer You will be seeing below screen with your entire call log a7 6 Adore Communicator E All Events Outgoing Calls L Incoming Calls Missed Calls Jj Today 15 53 30 00 57050 B l Today 15 53 30 00 i 57050 wy Today 15 52 41 02 od 57050 g2 Today 15 47 30 22 57050 sJ Today 15 45 30 54 Fig 4 1 Copyright 2011 Adore Infotech Pvt Ltd All Rights Reserved 22 Adore PC Communicator for MAC Toll Free 1 800 498 6429 Select on any Number in the history as in the below screen You will also able to perform the given below operations As shown in fig 4 2 Make Voice Call Make Video Call 00o Helping You To Communicate Faster L Adore Communicator DialPad All Events M qQ Today 11 14 30 00 57050 Today 15 53 30 00 57050 Today 15 53 30 00 57050 Today 15 52 31 02 57050 Today 15 47 30 22 57050 Today 15 53 30 00 Fig 4 2 Copyright 2011 Adore Infotech Pvt Ltd All Rights Reserved 23 Toll Free 1 800 498 6429 Adore PC Communicator for MAC 5 Preferences Adore PC Communicator for MAC Preferences has foll
4. Preferences 6 Quit Adore PC Communicator for MAC 7 Trouble Shooting Copyright 2011 Adore Infotech Pvt Ltd All Rights Reserved Toll Free 1 800 498 6429 Adore PC Communicator for MAC 1 Welcome to Adore Softphone 1 1 Adore PC Communicator for MAC Integrated Voice and Video Calls with the sophisticated and user friendly interface is what denotes the Adore PC Communicator for Mac The search for the robust SIP based Softphone for MAC stops here Adore VoIP Communicator with all its classic features let you experience the journey of VoIP Audio Video Call with the finest voice quality and uninterrupted visual chat The sophistication of MAC Computer is only justified with the classic Adore PC Communicator Easy to install and use this Softphone software will surely a proud possession in your MAC System Note 1 After download the Adore Communicator You will need to get testing Accounts for Sip to Sip Voice Video and IM ttesting Please fill the form to get testing Account from URL 1 2 Features Audio Call Video Call Hold Unhold Address Book NAT Firewall support Codec Supported Audio Codec G711 G722 Speex Video Codec H264 H 263 Codecs Selection DTMF RFC 2833 Registration Timeout Acoustic Echo Cancellation Packet Concealing Packet Lost Concealment PLC Comfort Noise Generator CNG Resampling Customized with company logo name Unlimited User License S N NNN NON Copyright 20
5. 11 Adore Infotech Pvt Ltd All Rights Reserved Toll Free 1 800 498 6429 Adore PC Communicator for MAC 1 3 Adore PC Communicator for MAC Panel and User Features Ci MY Adore Communicator Maximize Company Logo Helping You To Communicate Faster DialPad Tab DialPad History History Tab Dialed Number I amp Dial Pad Video Call Button Copyright 2011 Adore Infotech Pvt Ltd All Rights Reserved Toll Free 1 800 498 6429 Adore PC Communicator for MAC 2 Installations and Setup 2 1 Account Information After choosing a VoIP service provider you will need the following information v UserName v Password 2 2 System Requirements OS Supported System Requirments Mac OS 10 6 or Above Snow Leopard i386 x86_64 Intel 2 3 Install Application 2 3 1 Process to download amp Install in MAC PC For installing application you need to download it from our website Visit http adoresoftphone com communicator MAC download html As Shown in Fig 2 3 1 a NAME FOR UNLIMITED USE lt Downloads ig Isle Adore PC Communicator for M l and Unzip c AdoreCommunicator dmg Y Do you want to open or save this file TAN Name AdoreCommunicatorMac zip Le Type WinRAR ZIF archive From adoresoftphone com Voice and video on in to Applications Folder er or in the Finder window Fig 2 3 1 Note Make sure MAC PC is connect wi
6. Enable Signaling Compression SigComp Save Cancel Fig 5 3 Copyright 2011 Adore Infotech Pvt Ltd All Rights Reserved 26 Toll Free 1 800 498 6429 Adore PC Communicator for MAC Codecs By Clicking on Codecs tab You can set the Audio amp Video Codecs on Adore PC Communicator for MAC as per your Sip server setting After set codecs click on Save button As Shown in Fig 5 4 ANSO Preferences Account Network NATT Audio Codecs G 722 16 KHz M PCMA PCMA 8 KHz S PCMU PCMU 8 KHz wi Speex NB Speex Narrowband 8 KHz G Speex WB Speex Wideband 16 KHz vi Speex UWB Speex Ultra Wideband 32 KHz Video Codecs ivi VBR y Google s VPE iM H 264 BP30 H 264 Base Profile level 3 0 W H 264 BP20 H 264 Base Profile level 2 0 H 264 BP10 H 264 Base Profile level 1 0 W H 263 H 263 1996 W H 2634 H 263 l1998 Theora Theora GA anaw ce Na k k bn Copyright 2011 Adore Infotech Pvt Ltd All Rights Reserved 27 Toll Free 1 800 498 6429 Adore PC Communicator for MAC NATT Click on NATT tab to enable STUN TURN on Adore PC Communicator for MAC click on Save button to changes NATT settings As Shown in Fig 5 5 L AOLO Preferences Account Network Codecs STUN TURN _ Enable STUN TURN C Discover STUN TURN Server te Use this STUN TURN Server Server Host Server Port 0 Fig 5 5
7. Toll Free 1 800 498 6429 Adore PC Communicator for MAC User Manual Toll Free 1 800 498 6429 Adore PC Communicator for MAC Adore Softphone is a registered trademark No part of this User s Manual Guide may be copied altered or transferred to any other media without written explicit concern from Adore Infotech Pvt Ltd All brand or product names appearing herein are trademarks or registered trademarks of their respective holders Adore Infotech has developed this user manual guide to the best of its knowledge but does not guarantee that the program will meet all requirements of the user No warranty is made in regard to specifications or features Adore InfoTech retains the right to make alterations to the contents of this user manual guide without the obligation to inform third parties Toll Free 1 800 498 6429 Adore PC Communicator for MAC 1 Welcome to Adore Softphone 1 1 About Adore PC Communicator for MAC 1 2 Features 1 3 Adore PC Communicator for MAC panel and User Features 2 Installations and Setup 2 1 Account Information 2 2 System Requirements 2 3 Install Application 2 3 1 Process to download amp Install in MAC 3 Using Adore PC Communicator for MAC 3 1 Register Adore PC Communicator for MAC 3 2 Start Adore PC Communicator for MAC 3 3 Placing an Voice Call 3 4 Ending a Voice Call 3 5 Placing an Video Call 3 6 Handling an Incoming Call 4 History 5
8. inistrator And Configure Codec priorit Problem in Video Call Internet Connection is too slow Check your Internet Webcam is not properly Connection Install webcam driver installed on your PC on your PC Copyright 2011 Adore Infotech Pvt Ltd All Rights Reserved 30 Toll Free 1 800 498 6429 Adore PC Communicator for MAC Toll Free for USA L 300 53 S29 Sales Tel 91 120 4275814 India Toll Free 1 800 498 6429 USA E mail sales adoresoftphone com Support Tel 91 120 4275813 India E mail support adoresoftphone com Copyright 2011 Adore Infotech Pvt Ltd All Rights Reserved 3
9. n fig 3 3 3 I L Talking with 57050 Connected 01 05 ea End Call _ Hold Call Start Video Fig 3 3 3 Copyright 2011 Adore Infotech Pvt Ltd All Rights Reserved Toll Free 1 800 498 6429 Adore PC Communicator for MAC 1 Press End Call button on your screen to end a call 2 Session message display Disconnected As Shown in Fig 3 4 Talking with 57050 Disconnected 01 05 ea End Call Hold Call Start Video Fig 3 4 Copyright 2011 Adore Infotech Pvt Ltd All Rights Reserved 16 Toll Free 1 800 498 6429 Adore PC Communicator for MAC 3 5 Placing an Video Call To make a Video call for PC to PC Make sure that webcam has been installed in MAC PC The user can send and receive real time video of the connected party lt Any contact who has a History lt Any party who phoned you from a History lt Any party whom you phoned using a History 1 Press your desired SIP number through Dial pad or Keyboard 2 Press Video Call button on your main dialer As shown in Fig 3 5 1 a0 06 Adore Communicator Helping You To Communicate Faster 57050 da 1 2 3 pra abc def jkl mno HIS tuv WXYZ Copyright 2011 Adore Infotech Pvt Ltd All Rights Reserved 17 Toll Free 1 800 498 6429 Adore PC Communicator for MAC After press Video Call button Video Windows will be appear with sessi
10. ocuments amp Front Row KGT OR io k Ring Someone San a 9 Tear a Image Capture E Past Week B Img2iens All Images 0 iSync EJ All Movies iTunes E All Documents E Mail L Microsoft Messenger 5 Photo Booth M Copyright 2011 Adore Infotech Pvt Ltd All Rights Reserved Toll Free 1 800 498 6429 Adore PC Communicator for MAC Double click Adore Communicator Icon in the Finder window As shown in fig 2 3 4 00 0 E AdoreCommunicator Copyright 2011 Adore Infotech Pvt Ltd All Rights Reserved Toll Free 1 800 498 6429 Adore PC Communicator for MAC Now Adore PC Communicator for MAC application successfully installed on your MAC PC and ready to use You will be see three blank fields UserName and Password As Shown in fig 2 3 5 a7 0 Adore Communicator Helping You To Communicate Faster UserName Password Sign In Fig 2 3 5 Copyright 2011 Adore Infotech Pvt Ltd All Rights Reserved 10 Toll Free 1 800 498 6429 Adore PC Communicator for MAC 3 Using Adore PC Communicator for MAC 3 1 Register on Adore PC Communicator for MAC Now fill up the entire fields UserName amp PASSWORD then click on Sign In button to Sign in Adore PC Communicator for MAC As shown in fig 3 1 eoe Adore Communicator Helping You To C ommunicate Faster UserName 10000 Password sesen Fig 3 1 Copyright 2011 Adore Infotech Pvt Ltd All Rights Reserved
11. on message display Early Media once Video Call established then session message will be displayed Connected Now you can end the video call by pressing End Call button As Shown in Fig 3 5 2 Talking with 57050 Connected 00 10 Hold Call Fig 3 5 2 Copyright 2011 Adore Infotech Pvt Ltd All Rights Reserved 18 Toll Free 1 800 498 6429 Adore PC Communicator for MAC 3 6 Handling an Incoming Call On incoming call status message display Incoming Call From 1 Click Answer button to receive Incoming Call As Shown in Fig 3 6 1 ane Talking with 57050 Incoming Video Call from 57050 00 00 Answer Fig 3 6 1 Copyright 2011 Adore Infotech Pvt Ltd All Rights Reserved 19 Toll Free 1 800 498 6429 Adore PC Communicator for MAC After click Answer button call is connect and status message will be displayed Connected As Shown in Fig 3 6 2 Talking with 57050 Connected 01 05 End Call Hold Call Start Video Fig 3 6 2 Copyright 2011 Adore Infotech Pvt Ltd All Rights Reserved 20 Toll Free 1 800 498 6429 Adore PC Communicator for MAC Click on End Call button to end Incoming Call After click End Call button status message will be displayed Disconnected As Shown in Fig 3 6 3 Talking with 57050 Disconnected 01 05 Pa End Call _ Hold Call Start Video
12. owing settings options e Account e Network e Codecs e NATT Go to top at the MAC PC now click on Adore Communicator gt Preferences As Shown in Fig 5 1 BoC ee intuit Window History Help bout Adore Communicator Preferences SE Services gt Ei Adi Hide Adore Communicator H j Hide Others Y 96H 1 Show All 7 s H Quit Adore Communicator a L pia 5 1 Copyright 2011 Adore Infotech Pvt Ltd All Rights Reserved 24 Toll Free 1 800 498 6429 Adore PC Communicator for MAC Account After Click Preferences tab you will be see below screen You can edit your Sip account in Adore PC Communicator for MAC After Edit click on Save button to changes Account settings As Shown in Fig 5 2 HANOL Preferences H Network Codecs NATT Login SIP 134 97 97 822 Username 7 Password TTT Cancel S Fig 5 2 Copyright 2011 Adore Infotech Pvt Ltd All Rights Reserved 25 Toll Free 1 800 498 6429 Adore PC Communicator for MAC Network Click on Network tab You can set Network settings as per your wish on Adore PC Communicator for MAC After set Network click on Save button to changes Network settings As Shown in Fig 5 3 A A O 4 references Account l Neta Codecs NATT Security IP Version te Byd IPV6 Proxy CSCF Port Transport Proxy CSCF discovery using DHCP _ Proxy CSCF discovery using DNS NAPTR SRV _
13. th I nternet Copyright 2011 Adore Infotech Pvt Ltd All Rights Reserved Toll Free 1 800 498 6429 Adore PC Communicator for MAC Download AdoreCommunicatorMac zip folder on your Mac PC and Unzip AdoreCommunicatorMac zip folder After Unzip the folder you will find AdoreCommunicator dmg file and double click the AdoreCommunicator dmg to open it up The finder window will appear drag and drop AdoreCommunicator icon in to Applications Folder As Shown in Fig 2 3 2 N ae fet P b d et sg oye c sa Bub Y Lh 7 5 Fig 2 3 2 Now AdoreCommunicator has been installed in Applications Folder Copyright 2011 Adore Infotech Pvt Ltd All Rights Reserved Toll Free 1 800 498 6429 Adore PC Communicator for MAC To Run Adore Communicator Either Double clicks it in Applications folder gt Applications gt Adore Communicator As Shown in Fig 2 3 3 L Address Book J Adobe DEVICES J Data AAA F AdoreCommunicator B E iDisk E Adobe Reader 9 E Developer Adobe Reader 9 j er Library 4 Adore Communicator ly Jj MacSoftphone el App Store p pp l i Y SHARED 7 MacSoftphone copy 7 Automator Macmini C42C030B7D39 mydoubs C Calculator eae C mydoubs gt Chess Rican mydoubs2 Dashboard System E Dictionary 7 adoreinfotech untitled folder E DVD Player J Applications Users P Firefox O Downloads Font Book D
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