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GeoCast® Web 1.6.0

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1. Voice Type Voice Recording Click here to get the Speech Recorder S Text to Speech VOICE RECORDER Play gt 5 D Import Voice Recording wav This is a test message of the Emergency Notification System This is only a test Z This field is reguired d continued 33 Doc 1 6 0 Figure 25 When complete click Save to save the message to the listing For Your Reference GeoCast Web END UsER s GUIDE ET Web Microsoft Internet Explorer lol File Edit View Favorites Tools Help n GeoCast Web Out Message Management Language s Building Evacuation English Remove tts Building Evacuation Spanish Spanish Remove English Remove Spanish Remove English Remove Spanish Remove Emergency Evacuation Spanish Spanish Remove ts Emergency Evaucation English Remove s Storm Warning English Remove Test Message Voice Type voice Recording Click here to get the Speech Recorder Q Text to Speech VOICE RECORDER Play gt Stop Record H Import Voice Recording Message Text This is a test message of the Emergency Notification System This is only a test This field is required Render Speech The Voice Recorder was upgraded to Disallow corrupt speech files which prohibit the notification from successfully activating We recommend that you
2. e LC AUN a E 5 a 1 TO aes b VV U o El 1 3 th d rade e gt Figure 1 GeoCast Web Login Microsoft Internet Explorer GeoCast Web application File Edit view Favorites Tools access your Web Browser application and type in the GeoCast We assigned GeoCast Web address Type the Company ID Login and lt Password and then click 4 Login gt gt M 44 Login Name 4 5 Password 000 A Company Name Version 1 4 0 EP y information Manran 2 3 Doc 1 6 0 GeoCast Web END UsER s GUIDE How Do Exit the GeoCast Web P Figure 2 exit the GeoCast Web application first Log Out then click the Close button to close the browser window If necessary use the scroll button to access the Log Out icon To close the GeoCast Web application first Log Out of the application then select the close icon located on the upper right of the title bar to close the browser window You can use the Log Out option from any screen in the GeoCast Web application The current GeoCast Web window will close and you will be returned to the login screen In addition the system will automatically log you out when there has not been any activity for the amount of time specified by the page time out configuration e g 15 minutes Steps to
3. GeoCast 0 COMPANY ADMINISTRATOR S GUIDE Pre Built Notification Pre Built Notification Access Pre Built Notifications Add a Pre Built Notification Figure 31 To work with pre built notifications click the Pre Built Notification button on the Main Menu The Pre Built Notifications page will display A Pre Built Notification is a saved set of instructions for an activation that brings together all the information needed to contact people based on geographical location These instructions include a defined Call Out Area one or more Notification Hosts specific Parameters which activation Reports to email and a Voice Message Once created a pre built notification can be activated quickly and easily End users have the ability to activate the pre built notification Company administrators in addition to end user activities have the authority to create edit or remove notifications Steps to Access Pre Built Notifications 1 Click the Pre Built Notification button on Main Menu of GeoCast Web The Pre Built Notifications page will display To add a pre built notification click the New Notification button at the Pre Built Notifications page to initiate the process After the name has been added a series of pages will display for completion Step 1 Define the Call Out Area using the displayed map or select a pre defined call out area Step 2 Select Notification Hosts for the notification if applicable This
4. GeoCast Web END USER S GUIDE Notes 42 16 0 GeoCast Web COMPANY ADMINISTRATOR S GUIDE Company Administrator s Guide The Main Menu for Administrators If you are the company administrator a Main Menu with additional options will display End users have the ability to manage messages identify call out areas activate a one time notification and stop an activation these functions are covered in the End User portion of the manual Company administrators in addition to end user activities have the authority to add pre built notifications manage maps manage users view activation summaries add notification alert recipients and manage seats In addition to the options accessible to the end user this Main Menu offers options specific to the administrator role which include Pre Built Notification This option allows administrators to activate create edit or remove a pre built notification a saved set of instructions that define a call out area hosts parameters reports and voice message Map Management This option allows administrators to select Visible Layers define the Map Units in feet or meters Display the System in English or Metrics and save the configured settings This feature will only be available if configured User Management This option allows administrators to add users by defining a Login Password User Type Name and Email Address Once a user has been ad
5. Notification Alert Recipient Company Dialogic Communications Corporation Name J Information Email Address ccooper dccusa com Edit Remove Phone Number 1 615 555 5555 Edit Remove Joel Mainly y Email Address zu Cancel ILI Copyright 2004 2008 Dialogic Communications Corporation All rights reserved 55 1 6 0 GeoCast Veh COMPANY ADMINISTRATOR S GUIDE Seat Management seal Management Access Seat Management Log Out an Application User Figure 39 Click the Seat Management option at the Main Menu to display the Seat Management screen Use the Logout option button to log out application user and then click the Logout button to confirm Click Refresh to update the screen The Seat Management option allows administrators to view the application users who are in the system and log them out This can also be used to log out everyone so that a system upgrade can take place 1 Atthe Main Menu click Seat Management The Seat Management screen will display 1 Atthe Main Menu click Seat Management The Seat Management screen will display 2 Find the application user you want to logout and then click Logout An Are you sure you want to logout Ticket ID Number dialog will display at the bottom of the screen 3 Click Logout 4 Click Refresh 5 If applicable continue logging out application users 6 Click Main M
6. GeoCast Web 1 6 0 Training Guide GeoCast Web COPYRIGHT amp DISCLAIMER Software documentation and any supplemental information distributed by DCC Dialogic Communications Corporation a PlantCML company is copyright protected under the laws of the United States of America No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of DCC DCC hereby disclaims all warranties whether express or implied including any warranty as to the quality accuracy or suitability of this information for any purpose Although every precaution has been taken in the preparation of this document neither the author nor the company shall have any liability to any person or entity with respect to any loss or damage caused or alleged to be caused directly or indirectly by the information contained in this document 2008 DCC rights reserved The information contained in this documentation is privileged and confidential GeoCast eb END USER S GUIDE nd User s Guide How Do Learn about GeoCast Web DCC provides a variety of additional options for understanding GeoCast Web which include DCC Training Technical Support On line Help and this User Manual How Can Get DCC offers various training options e g at DCC headquarters at the customer s site via the web etc Training To get more
7. You will be asked for the Scenario ID Enter 4400 to cancel this scenario This scenario contains 22 Roster Members For assistance dial Dialogic Support at 015 794 2307 continued 63 Doc 1 60 GeoCast Web APPENDIX B STOP A NOTIFICATION PHONE If you activated a one time notification by phone your activation email should look something like this lo Doe John Subject 1 31 71 Confirmation for iCall Suitcase Installation for Scenario 3771 GeoCastWeb Chris 1111 The suitcase for Scenario 3771 GeoCastWeb Chris 1111 has been successfully installed and is now ready for activation To activate the scenario dial 555 555 5555 You will be asked for the Company Identification Number Enter 1 You will be asked for your Activation Security ID Number Enter a valid Activation Security ID Number You will be asked for the Scenario ID Enter 3771 to activate this scenario This scenario contains 327 Roster Members For assistance dial Dialogic Support at 615 794 2307 64 Doc 1 6 0 GeoCast Web APPENDIX B STOP A NOTIFICATION BY PHONE Notes 65 Doc 1 6 0 GeoCast Web APPENDIX B STOP A NOTIFICATION BY PHONE Notes 66 Doc 1 6 0 GeoCast eb APPENDIX C BILINGUAL MESSAGING Appendix C Bilingual Messaging Bilingual Messaging For those who need to communicate with community members who speak a language other than English GeoCast Web offers bilingu
8. Message 2 Confirm Interval Report Interval Type Email Address Only one email address per report is allowed ActivationReports Microsoft Internet Explorer E B File Edit View Favorites Tools Help a GeoCast Web Call Out Area gt Notification Host gt Parameters gt Reports gt Candidates gt Message gt Confirm Interval minutes Activation Detail By Name Completion Only ccooper dccusa com i Remove Activation Roster Status Interval and Completi ccooper dccusa com i Remove Report interval Type Email Address Only one email address per report is allowed continued 21 Doc 1 6 0 Select Candidates Steps to Select Candidates GeoCast eh END USER S GUIDE 1 At Calling Direction click and select Closest to Farthest Farthest to Closest North to South South to North East to West West to East Inner to Outer or Outer to Inner Calling Direction Calling Direction defines the calling sequence for selected candidates A listing of candidates will display with their Address Name Phone and Distance By default the order in which the candidates are displayed is based on the Distance from the center point of the shape or to the established Focal Points 2 Click Next gt gt Click lt lt Previous to access the previous page Cancel will abort the action The Activation Set Voice Message page will display Figure 17 At the Select Candidates page se
9. click the check box corresponding to the layer you would like to show or hide on the map The map will refresh and display the selected options If the check box 15 selected map layer will display If the check box is deselected the map layer will not display The order in which the layers are listed is important You will need to define the correct display order so that all elements will display on the map properly The layer at the top of the list will draw on top of those listed below it The layers should also be arranged so that layers forming the background of the map are listed at the bottom e g the a towns layer should display at the bottom of the list since it is a background element if it were moved to the top of the list it would draw on top of the streets and the homes layers Steps to Define the Display Order of Visible Layers 1 To move a layer up in the listing at the Vis Layer form click the Up option corresponding to the desired layer The layer will move up one slot in the Vis Layer listing Repeat this action until the layer is displayed in the desired location in the listing 2 To move a layer down in the listing at the Vis Layer form click the Down option corresponding to the desired layer The layer will move down one slot in the Vis Layer listing Repeat this action until the layer is displayed in the desired location in the listing 45 Doc 1 6 0 GeoCast eh COMPANY ADMINISTRATOR
10. gt Type a name for the defined a wj ais Puce s call out areas then click i Finish Save The new call wm T Iv d Md li Health Centers out areas is added to the T Y Y police Call Out Areas dropdown A c EE a e Y 2 Fire Stations listing An s LR j un Public Schools Y Streets Iv ONES Interstates jv d Colleges and Universities rd community Centers Iv liv Hospitals Bl Planning Districts Bl Police Districts M Submay Trolley jv Lost Child 093008 Candidates Selected 1911 16 Doc 1 6 0 GeoCast Web END USER S GUIDE Activate a One Time Notification When the time comes to activate a call out you will start at the Define Call Out Area page to initiate the notification process When activating a series of page will display to be completed Step 1 Define Call Out Area using the displayed map or select a pre defined call out area Once you select the Activate button you will be presented with the Select Notification Host screen Step 2 Select Notification Host for the activation if applicable Step 3 Specify Parameters for the activation e g the duration number of attempts made to contact identified candidates the delay between these attempts etc Step 4 Specify Reports to be generated and emailed at Completion Only Interval and Completion or Interval Only Step 5 Select Candidates for the
11. 10 52 PM Copyright 2004 2008 Dialogic Communications Corporation All rights reserved 44 Doc 1 6 0 GeoCast Web COMPANY ADMINISTRATOR S GUIDE Map Management Management Access Map Management Add a New Layer Work with Layers Define Visible Layers Define the Display Order of Visible Layers The Map Management option allows administrators to select Visible Layers define the Map Units in feet or meters Display the System in English or Metrics customize the map orientation using the map tools and Save the configured settings Steps to Access Map Management 1 Atthe Main Menu click Map Management The Map Management screen will display Once a shape file has been added to the Dataset listing New Layers can be added to the Vis Layer form Steps to Add a New Map Layer 1 Atthe Dataset form click New Layer The layer is added to the Vis Layer form 2 Click Save 3 Click Main Menu to return to the Main Menu The Vis Layer form will display all available layers from your dataset You have the Opportunity to select which layers to show or hide when the map is displayed to users on the Define Call Out Area screen define the order of displayed layers customize how layer elements will display e g layer name color shapes size etc define the map units in feet or meters use the map tools to change the orientation zoom level etc Steps to Show Hide Map Layers 1 Atthe Vis Layer form
12. 9 49 29 AM Number of Candidates 4601 eul e Duration 60 minutes 1 hour 0 minutes Number of Attempts 2 Delay Between Calls 2 minutes Report Type Click here to view requested reports Baldwin Calling Direction Closest to Farthest 6005 5 g m 2 DB Cooper S m Notification Host NXT 4 0 sem 1S yo Owls AN N B 070 gg Call Flow Simple Pre of 5 Priority Emergency First Call Candidate 615 555 5555 no gd 1 d Message English Create New Message None Download Report Packet English k Click here to get the Speech Recorder VOICE RECORDER Play Time remaining 14 28 Local intranet Figure 21 The Activation Summary Report page will recap all the selected options for the activation Click the Show List button to display a listing of candidates use the Click here to view requested reports hyperlink to view the list of requested reports use the DCC Voice Recorder to listen to the voice message or click Download Report Packet to save activation information When complete click Finished gt gt to return to the Define Call Out Area page Note If the Notification Host is set to The Communicator and the Auto Start Call Out box is checked at the Specify Parameters page then an email confirming the activation along with instructions on how to stop the activation by phone will be
13. Click Yes to confirm activation No will abort the action The Activation Summary Report page will display 3 GeoCast Web Notification Management Microsoft Internet Explorer File Edit View Favorites Tools Help GeoCast Web Pre Built Notifications Company Dialogic Communications Corporation Notification Name Notification Description Last Modified Lost child 10 20 2008 2 10 07 PM daily test of the system 10 20 2008 12 00 37 PM Flood warning for Mississippi zone 10 20 2008 12 03 13 PM Lost animal 10 20 2008 2 11 26 Holiday trash pick up date change 10 20 2008 2 10 52 PM Confirm Message Are you sure you want to activate this notification m Copyright 2004 2008 Dialogic Communications Corporation All rights reserved 36 Doc 1 6 0 GeoCast Veh END USER S GUIDE Activation Reports Figure 28 Reports are selected on Call Activation Specify Reports page when initiating the activation Figure 29 The report selected on Call Activation Specify Parameters page will be emailed From mailto nxt nxt com as an attachment rich text format or rtf to the defined email address with a Subject of CommunicatorNxT Interval Completion Report Activation Reports show various types of information pertaining to an activation Reports can be selected at the Call Activation Specify Reports page when initiating the activation Dependin
14. DU y Y Y A 2o current Candidates Selected 0 Cancel The Draw Plume tool uploads a plume model file generated from ALOHA ALOHA Areal Locations of Hazardous Atmospheres is a modeling program that estimates threat zones associated with hazardous chemical releases including toxic gas clouds fires and explosions A threat zone is an area where a hazard such as toxicity flammability thermal radiation or damaging overpressure has exceeded a user specified Level of Concern LOC In ALOHA a Level of Concern LOC is a threshold value of a hazard above which a threat to people or property may exist For each LOC you choose ALOHA estimates a threat zone where the hazard is predicted to exceed that LOC at some time after a release begins Whenever you use ALOHA to analyze a chemical release scenario you must choose one or more ALOHA will provide you with common default values or you may choose up to three of your own LOCs These zones are displayed on a single threat zone plot Once you upload the ALOHA file GeoCast Web will take the farthest estimated threat zone specified when generating the shape to display on the map Note For more information about ALOHA go to http response restoration noaa gov click the Responding to Chemical link at the Emergency Response section and then click the ALOHA link continued 10 Doc 1 6 0 Geometric File Generation Figure 6 This screen shot
15. Due to heavy rain in the area low water crossings and elevation areas may flood Emergency Management recommends using extreme caution and limiting travel If the situation worsens additional warnings Render Speech Voice Message Spanish SAN Create New Message Voice Type Click here to get the Speech Recorder Voice Recording YOICE RECORDER Text to Speech Import Voice Recording wav Message Text GeoCast Web Call Activation Microsoft Internet Explorer s x File Edit View Favorites Tools Help GeoCast Web Call Out Area 2 Notification Host 2 Parameters 2 Reports 2 Candidates 2 Message Confirm Simple Creole v voice Message English Debido a las fuertes lluvias en la zona cruces bajos de agua y reas bajas de elevaci n pueden ver inundaciones Gesti n de Emergencias recomienda que utilice la su Si 7 extrema nrudencia w limitar Render Speech Create New Message Voice Click here to get the S S voice Recording VOICE RECORDER 9 Text to Speech Import Voice Recording wav Message Text There is an accident on street Please be careful Render Speech Voice Message Creole PVE Ela Create New Message Click here to get the S YOICE RECORDER S Text to Speech Import Voice Recording way Browse Import File Message T
16. Email address This email lists the name of the scenario the phone number to call to stop the scenario the Company ID number and the Activation Scenario Security ID For security reasons the email recipient will be required to supply the Scenario Activation Password for GeoCast Web this will be the same number as the Scenario Security ID Note Stopping a Notification by Phone is a service that is only applicable for customers that have set The Communicator as the Notification Host This option 15 not available for The Communicator NXT Steps to Stop a Notification by Phone 1 An activation will stop when it has completed its process or the duration has expired If for some reason an activation needs to be stopped during this process follow the instructions in the email and you will be prompted to stop the notification scenario in the call flow instructions If you activated a one time notification with Auto Start Call Out or a pre built notification your confirmation email should look something like this Doe John Subject Confirmation for iCall Suitcase Installation for Scenario 4400 abc Ihe suitcase for Scenario 4400 abc has been successfully installed and Automatically Activated cancel the scenario dial 6155551217 or 6155551212 You will be asked for the Company Identification Number Enter 4398 You will be asked for your Activation Security ID Number Enter a valid Activation Security ID Number
17. Menu to return to the Main Menu Figure 22 To Stop an ActivationStop Microsoft Internet Explorer b activation that is currently Fie Edt Fawortes Tools He running access the Stop Activation page Wi COLASI Stop Activation Name Date Time Candidates Host rash Pick Up 10 20 2008 12 00 37 PM 500 The Communicator Stop Missing Child Salem Street 10 20 2008 10 20 2008 12 10 52 PM 1046 The Communicator Windows Internet Explorer Copyright 2004 2008 Dialogic Communications Corporation All rights reserved 30 Doc 1 6 0 GeoCast eb END UsER s GUIDE Message Management Message Management Access the Message Management Page Figure 23 To work with voice messages click the Message Management button at the Main Menu The Message Management screen will display The Message Management page will display a listing of pre recorded messages that can be used in activations There are three methods that can be used to create a voice message 1 using the Voice Recorder to record actual speech Voice Recording 2 entering text that is rendered to speech Text To Speech or TTS or 3 importing a wav file Import Voice Recording Voice messages can be added edited played and removed When a notification is activated a voice message is played after the candidate picks up the phone Though different call flows are available the following voice message format will give you
18. Message Management Click this button to work with messages Activation messages can be added edited played imported and removed with this option Pre Built Notification Click this button to begin the activation process for pre built notifications notifications that have been created and saved by your administrator Figure 3 The Main Menu a GeoCast Web User Microsoft Internet Explorer inl x will display after user has successfully logged on End e a as Geobast Web activate a one time pre built notification stop activations and manage messages Main Menu Company Dialogic Communications Corporation User User 5 Doc 1 6 0 GeoCast Veh END USER S GUIDE One Time Notification One Time Notification Access One Time Notification The One Time Notification button on the Main Menu will walk you through a series of pages where you will First Define the Call Out Area using the displayed map or select an existing call out area Second Select Notification Host for the activation if applicable Third Specify Parameters for the activation e g the duration number of attempts to be made to contact identified candidates the delay between these attempts etc Fourth Specify Reports to be generated and emailed at Completion Only Interval and Completion or Interval Only Fifth Select Candidates for the activation All participants in the selected call out areas i
19. Notpro Brantman 002 555 01 001 555 01 010 555 0126 011 555 0119 031 555 0114 040 555 0157 051 555 0191 062 555 0126 065 555 0176 067 555 0180 074 555 0147 074 555 0148 074 555 0149 074 555 0150 074 555 0151 010 555 0127 019 555 0117 019 555 0118 019 555 0119 019 555 0120 019 555 0121 019 555 0122 019 555 0123 019 555 0124 019 555 0125 3666 76160052488 4778 00727452301 3972 21434498916 3857 15770450212 1399 09351226911 4200 85444315739 3202 36965613923 3567 56874518469 2103 39745966592 4077 5725356718 2676 94938122611 2676 94938122611 2676 94938122611 2676 94938122611 2676 94938122611 3865 48701251381 2737 97021494151 2737 97021494151 2737 97021494151 2737 97021494151 2737 97021494151 2737 97021494151 2737 97021494151 2737 97021494151 2737 97021494151 Distance lt Log Help Out Invalid Invalid Included Included Included Included Included Included Included Included Included Included Included Included Included Included Included Included Included Included Included Included Included Included Included continued Doc 1 6 0 Search for Candidates Clear Remove Include Candidates GeoCast Veb END USER S GUIDE Search is a quick and easy way to find and work with a subset of data in a list The search results will display only candidates with records that meet the criteria you specify Type in all or part of t
20. Steps to Play a Message Message 1 At the Message Management page click the Select option corresponding to the desired message The Play Speech button on the DCC Voice Recorder will become active The text will display in the Message Text box but it cannot be edited If displayed at the bottom of the form click B B E etc representing pages to display all available information 2 Click to listen to the message Note If the DCC Voice Recorder buttons are disabled click the Click here to get the Speech Recorder link above the DCC Voice Recorder box A File Download box will display Click Open and then follow the instructions When finished click the Refresh button to update the GeoCast Web window If the buttons are still disabled after this process contact DCC Technical Services for assistance 3 Click the Main Menu button to go back to the Main Menu Figure 26 To listen to a 3 GeoCast Web Microsoft Internet Explorer recorded message at the File Edit View Favorites Tools Message Management e page click the Select option GeoCas Web Log corresponding to the desired message and then click the Play button to listen to the recorded message tts Building Evacuation English Remove s Building Evacuation Spanish Spanish Remove Chemical Spill English Remove Chemical Spill Spanish Spanish Remove s Crime Stopper English Remove s Crime Stopper Spanish Spanish Remove Emergency Evacuation Spanish
21. User Management Microsoft Internet Explorer n File Edit View Favorites Tools Help a GeoCast Web Company Dialogic Communications Corporation Failed Login Email Address terns Login Name Password Full Name admin dccusa com user dccusa com Edit Remove Unlock ccooper dccusa com Edit Remowvi Unlock Company Administrator administrator Activating User user Company Administrator Chris Cooper Mein Menu Copyright 2004 2008 Dialogic Communications Corporation All rights reserved 50 Doc 1 6 0 eb COMPANY ADMINISTRATOR S GUIDE Activation Summary The Activation Summary will provide a listing of all activations for the selected User Type and defined Date Range The Activation Summary Report can be displayed from this screen by selecting the Report option corresponding to a specific activation displayed in the listing Access Activation Steps to Access the Activation Summary Screen Summary 1 Atthe Main Menu click Activation Summary The Activation Summary screen will display Display a Summary Steps to Display a Summary of Activations of Activations 1 At User click and select all users or a specific administrator user account 2 At the From calendar click to select the desired start date The Activations listing will update as soon as you click a date 3 Atthe To calendar click to select the desired end date
22. box A File Download box will display Click Open and then follow the instructions When finished click the Refresh button to update the GeoCast Web window If the buttons are still disabled after this process contact DCC Technical Services for assistance The Download Report Packet contains the activation information in a variety of files that are downloaded into a zip file When the files are extracted from the zip file e g using an archive utility software like WinZipG the following files will display activation txt contains the activation summary information as displayed on the Confirmation page message wav is the actual voice message that was used for the activation map svg is a graphic of the map displaying the defined activation areas map jpg is a graphic of the map candidates txt will list the selected participants information 2 Click Finished gt gt to complete and go to the Main Menu continued 28 Doc 1 6 0 GeoCast eb END UsER s GUIDE GeoCast Web Call Activation Microsoft Internet Explorer File Edit View Favorites Tools Help a GeoCast Web Activation ID f63bcacf 3bce 4bd8 ba6b 9c1109979c36 y Activation Missing Child Salem Street 10 14 2008 Vr Ae ws Pag 8 Company Name Dialogic Communications Corporation VY a a Activating User CCooper LEl Ct X Date Time 10 14 2008
23. cannot be the same and must be consistent through the file Line separated point pairs For example 0 0 would be the point of origin and so on 1 1 2 2 3 3 44 5 5 The X Y delimiter is not limited to the comma It cannot be a carriage return and or line feed and must be consistent through the file The following rules apply to format the text file The directional orientation corresponding to the Cartesian coordinates should be N Y S Y E X W X The data points should be either integers or real numbers 1 or 1 111111 The unit of measurement e g miles feet yards etc needs to be determined When importing the file you will select a unit of measurement East Notepad m m x File Edit Format View Help ALOHA Gaussian threat zone TEEL 1 COLOR YELLOW 139 9 25 8 153 4 35 2 8sidedshape Notepad 3 m X File Edit Format View Help 1000 0 2000 1000 3000 2000 000 3000 2000 3000 1000 2000 0 1000 0 11 Doc 1 6 0 Figure 8 upload a plume file click the Draw Plume tool and click to select a focal point Upload a new file or select a previously used file Click Draw Plume A Upload Plume Microsoft Internet Explorer Upload Plume Model Upload New File File Measurement Units specified in pas file E Upload Use Previous File GeoCast eh END USER S GUIDE Steps to Upload a Plume Model or Text File 1 Click the Draw Plume t
24. imported the message can be selected as a message for notifications Voice Recording For a Voice Recording message complete the following At Message Text click the text box and type the text of the voice message the actual words spoken in the message The maximum length of the Message Text field 15 1500 characters To record the speech segment to be used in the voice message ensure the microphone or recording device is installed and operating properly on your PC Click for more tips on recording Click M and record the speech segment to be used for this voice message Click M to stop the recording or playing the message Click to listen to the recorded message and verify accuracy Text to Speech For a Text to Speech TTS message complete the following At Message Text click the text box and type text of the voice message the actual words spoken in the message Click Render Speech The system will convert the entered text into speech It may take a couple seconds for the system to convert the text to a speech file after the Render Speech button is selected When complete the message will automatically play Listen to the message and verify accuracy Click M to stop playing the message continued 32 Doc 1 6 0 Import Voice Recording Figure 24 To add a text to speech message click New Message text box will display at the Messages listing Type the title of the n
25. page will only display if more than one host is configured for your system Step Specify Parameters for the notification e g the duration number of attempts made to contact identified candidates the delay between these attempts etc Step 4 Specify Reports to be generated and emailed at Completion Only Interval and Completion or Interval Only Step 6 Set Voice Message for the notification Available messages will be listed created in Message Management or you have the option to create a message for the pre built notification The message will be delivered to the candidates using the selected call flow Step 7 Confirmation page will display Review the information that was selected for the notification and then click the Save button to save all added information to the Pre Built Notification listing 3 GeoCast Web Notification Management Microsoft Internet Explorer File Edit View Favorites Tools GeoCast Web Pre Built Notifications Company Dialogic Communications Corporation lLast Modified 10 20 2008 2 10 07 PM Notification Description Lost child Flood warning for Mississippi zone Lost animal Holiday trash pick up date change City Hall Test daily test of the system New Notification Main Menu Activate Activate Activate Activate Remove Remove Remove Remove Edit Edit Edit Edit Saye Cancel E 10 20 2008 12 03 13 PM 10 20 2008 2 11 26 PM 10 20 2008 2
26. re record all messages recorded or imported before version 1 6 0 to insure that you do not carry corrupt speech files forward Detect speech file wav volume levels such as volume too loud volume too low etc If a file is recorded imported at an unacceptable volume level for the activation a pop up will display indicating what needs to be corrected This addition to the voice recorder assures the user his message will be delivered at the correct volume Volume level detection is only available when new messages are created or imported Prevent feedback at the end of a speech segment If your messages are consistently too loud or too low here are some suggestions to improve your recording Verify that you have a good connection between the microphone and PC Test the volume control attached to your microphone handset if it exists Confirm that you are close enough to the microphone when recording your message Speak loudly and clearly so the system will pick up your voice but not so loudly that it sounds distorted Assess the sound and audio recording properties on your computer Go to Start gt Settings gt Control Panel Sounds and Audio Devices Click the Audio tab and then click Volume at the Sound recording options The Recording Control will display Check that the Microphone is selected and the Volume is not set too low or high 34 Doc 1 6 0 GeoCast eb END USER S GUIDE Play an Existing
27. sent to the Confirmation Email address See Stop a Notification by Phone for more information If the Notification Host is set to The Communicator and the Auto Start Call Out box is not checked at the Specify Parameters page then an activation email will be sent to the Confirmation Email address instructing you on how to activate a one time notification by phone See Activate a One Time Notification by Phone for more information 29 Doc 1 6 0 GeoCast eb END USER S GUIDE Stop an Activation An activation will stop when it has completed its process or the duration has expired If for some reason an activation needs to be stopped during this process you can stop the activation at the Stop Activation page The Stop Activation page will display a listing of all active notifications by the activation date and time Steps to Stop an Activation 1 Click the Stop Activation button on the Main Menu of GeoCast Web The Stop Activation screen will display If displayed at the bottom of the form click ES El etc representing pages to display all available information 2 Click the Stop option corresponding to the desired activation message will display Are you sure you want to stop activation 3 Click OK to halt the activation or click Cancel to cancel the process A message will display Activation xxx is stopping with xxx being the name of the selected activation Click Refresh to update the status Click Main
28. 1 Click 9 on the top right of the GeoCast Web window The Help application will open in a separate window 2 Use the Table of Contents option in the left hand pane to navigate to the desired topic Let Us Know Submit a Feature Steps to Submit a Feature Request Request 1 Go to http support decusa com After logging into DCC Technical Services website select the Submit a Feature Request option The Feature Request Form will display 2 Complete the displayed form and click Submit Your Feature Request 1 Doc 1 60 Introduction GeoCast Veh END USER S GUIDE GeoCast Web is a program created by DCC that interfaces with ArcIMS to allow users to geographically define notification areas and activate GeoCast Web provides precise selection and immediate notification of those in user defined call out zones This integration of digital street level maps with the most accurate phone data available enables the delivery of potentially life saving information or instruction automatically GeoCast Web can be used for a wide variety of emergency situations e g missing persons severe weather evacuations HAZMAT releases terrorist threats community announcements neighborhood watches etc With GeoCast Web you can pinpoint your targeted notification areas and automatically call each home business school or other desired location within the selected area Using your data GeoCast Web can build activations and deli
29. 2 Included 1000 Summit DR Paserba 067 555 0180 4077 5725356718 Included 1000 Waukegan RD Notd 074 555 0147 2676 94938122611 Removed 1000 Waukegan RD 1000 Waukegan RD 1000 Waukegan RD Kunz 074 555 0148 2676 94936122611 Removed Gacsay 074 555 0149 2676 94938122611 Removed Hoffman 074 555 0150 2676 94938122611 Removed 1000 Waukegan RD Clemetsen 074 555 0151 2676 94938122611 Removed 24 Doc 1 6 0 Set Voice Message Call Flow Play Message Voice Recording Text to Speech GeoCast Web END UsER s GUIDE Steps to Set the Voice Message 1 At Call Flow click and select the desired call flow e g Simple Simple Understand etc Call Flows or templates are specific speech segments strung together to create a cohesive voice message that is spoken to the call recipient For example a Simple call flow will deliver a greeting the recorded message e g as created in Message Management or recorded at the Set Voice Message page of the activation the opportunity to repeat the message and a farewell The available Call Flows are dependent on which Communicator hosts you have available Note Since a Language is associated with the Flow allowing for bilingual messaging text to speech is dependant upon the available Language features For example a TTS voice is not available for Creole so it would be se
30. 555 4 Are you sure you want to activate this notification Message English Creat wj Activate y continued Ta Doc 1 6 0 GeoCast eb END USER S GUIDE Activation Summary Steps to Review the Activation Summary Report Page Report Page Download Report Packet 1 At the Activation Summary Report page you can Show a List of Candidates a Click the Show List button The Candidates window will display listing all the candidates Click X to close the Candidates window and return to the Activation Summary Report page Show a List of Reports At Report Type click on Click here to view requested reports A new window will open and requested reports will display Click X to close the Reports window and return to the Activation Summary Report page Play the Activation Voice Message Using the DCC Voice Recorder click 2 to play the recorded message If there are two messages click the appropriate radio button first Download a Report Packet Click the Download Report Packet button The File Download dialog box will display Click Save The Save as dialog box will display Select a folder at the Save in dropdown If desired change the file name at the File Name text box and click Save The system will download the activation files into a zip file Note If the DCC Voice Recorder buttons are disabled click the Click here to get the Speech Recorder link underneath the DCC Voice Recorder
31. Exit the GeoCast Web Application 1 Click Log Out P in the top right corner of the screen if necessary use the scroll bar The system will return you to the GeoCast Web Login screen 2 At the GeoCast Web Login screen click LJ on the upper right of the title bar to close the browser window EIE Web User Microsoft Internet Explorer x File Edit View Favorites Tools GeoCast Web Menu Company Dialogic Communications Corporation User user One Time Notification Message Management Pre Built Notification 4 Doc 1 6 0 GeoCast Veh END USER S GUIDE The Main Menu for End Users When you open GeoCast Web as an end user the Main Menu will display End users will have the ability to manage messages identify call out areas activate pre built one time notifications and stop activations Company administrators in addition to end user activities have the authority to manage users manage maps manage seats add notification alert recipients manage registrations manage pre built notifications and view activation summaries The Main Menu options for the end user include One Time Notification Click this button to define call out areas or to begin the activation process of a one time notification This option will walk you through a series of pages where you will Define the Call Out Area using the displayed map or use an existing call out are
32. S GUIDE EditLayers Each layer can be customized in a variety of ways by selecting unique shapes and symbolizing map elements by color etc Defining map elements using unique symbols or color makes it easier to quickly see how feature types are distributed and to easily determine easily which feature classifications are dominant and to instantly recognize any obvious patterns Steps to Edit Layers 1 At the Vis Layer form click the Edit option corresponding to the desired layer The Edit Map Layer screen will display with the selected map layer name displayed in the Layer Name field If displayed at the bottom of the form click El BH E etc representing pages to display all available information 2 change the Layer At Layer Name click to select the text box and type a name for the layer Click Apply Click lt lt Return to go back to the Map Management screen 3 define Symbology for the layer Note Depending on the type of layer selected the Edit Map Layer screen will display options that are applicable to that layer in the Single Symbol options and the options displayed in the dropdown list for both by Value of fields For example if the selected layer 1s Homes the Single Symbol options might be Marker Size and Color If the selected layer is Streets the Single Symbol option might be Fill Color and Outline Color etc At Symbology click the radio button corresponding to Single Symbol C
33. Spanish Remove s Emergency Evaucation English Remove Message Management 5 Storm Warning English Remove tts_Test Message English Message Main Menu ZA GeoCast Web Microsoft Internet Explorer File Edit View Favorites Tools Help GeoCast Web Message Management Language tts_ Building Evacuation English tts Building Evacuation Spanish Spanish Chemical Spill English Chemical Spill Spanish Spanish tts Crime Stopper English tts Crime Stopper Spanish Spanish Emergency Evacuation Spanish Spanish tts Emergency Evaucation English ts Storm Warning English 5 Test Message English Message Main Menu Voice Type voice Recording Click here to get the Speech Recorder VOICE RECORDER Stop m Record 1 Message Text This is a test message of the Emergency Notification System This is only a test This field is required 35 Doc 1 6 0 GeoCast Web END USER S GUIDE Activate a Pre Built Notification A Pre Built Notification is a saved set of instructions for an activation that brings together all the information needed to contact candidates based on geographical location These instructions include a defined Call Out Area one or more Notification Hosts specific Parameters which activation Reports to email and a Voice Message Once created a Pre Built Notification can be activated quickly and easily End users have the ability to activate a Pre Built Notification C
34. The Activations listing will update as soon as you click a date Calendar The displayed calendars can be manipulated in a couple of ways To move from month to month click or gt displayed on the calendar title bar The will display previous months The gt will display subsequent months 4 If displayed at the bottom of the form click il BH Ell etc representing pages to display all available information 5 Click Main Menu to return to the Main Menu Figure 35 To view a listing 7h GeoCast Web Create Activation Summary Microsoft Internet Explorer of activations select the user File Edt Favorites Tools type at the User field and use the From and To calendars From and To calendas BT TN a Ue range The Activations Activation Summary listing 1s updated as soon as you click a date Company Dialogic Communications User users xl Corporation AGUAS October 2008 gt October 2008 gt 12 13 14 15 16 17 18 19 20 21 23 24 25 26 27 28 29 30 31 1 357034 ja a Activations Date Time ICandidates User 51 1 6 0 GeoCast 0 COMPANY ADMINISTRATOR S GUIDE View Activation Steps to View the Activation Summary Report summary Report 1 At the Activations listing click the Report option corresponding to the desired activation The Activation Summary Report page will display If displayed at the bottom of the form click E H EN etc r
35. a Second Select Notification Host for the activation if applicable Third Specify Parameters for the activation e g the duration number of attempts made to contact identified recipients the delay between these attempts etc Fourth Specify Reports to be generated and emailed at Completion Only Interval and Completion or Interval Only Fifth Select Candidates for the activation All participants in the selected call out areas identified on the map will be listed You have the option to remove listed individuals and determine the calling direction e g Closest to Farthest etc Sixth Set Voice Message for the activation Available messages will be listed created in Message Management or you will have the option to create a message for the one time notification The message will be delivered to candidates using the selected call flow Seventh a Confirmation page will display Review the information that was selected for the activation and then click the Activate button to start it Finally the Activation Summary Report screen will display recapping the selected parameters and statistics for the one time notification Options are available to view a listing of candidates and to download reporting data Stop Activation Click this button to stop activated notifications The Stop Activation screen will list all active notifications displaying the date time number of candidates and a status message
36. activation participants in the selected call out areas identified on the map will be listed You have the option to remove the listed individuals and determine the calling direction e g Closest to Farthest etc Step 6 Set Voice Message for the activation Available messages will be listed created in Message Management or you have the option to record a new message The message will be delivered to call candidates using the selected call flow Step 7 Confirmation page will display Review the information that was selected for the activation and then click the Activate button to start it Finally Activation Summary Report screen will display recapping the selected parameters and statistics for the notification Options are available to view a listing of candidates and or download reporting data Define the Call Out Steps to Define the Call Out Area Area 1 Define the Call Out Areas by drawing shapes on the map and or adding focal points on the map or select a saved call out Refer to the topic titled Drawing Tools and the topic titled Place Focal Point Tool 2 Click to select the Act check boxes corresponding to the desired layers Confirm that the Candidates Selected field displays the number of participants in the defined call out areas 3 If desired save the defined modified call out area by clicking the Save button at Call Out Areas The field name changes to Call Out Area Name with a correspondin
37. al capabilities A unique call flow can now be utilized to allow a message to be spoken in two languages e g press one for English press two for Spanish etc Any language can be set as the second language in the call flow but there is one limitation To utilize the Text to Speech TTS option at the Message Management or Set Voice Message pages the second language must be a language recognized by the TTS engine e g Spanish French etc If it is not only the Voice Recording and Import Voice Recording options will be available Available TTS language options are North American English Brazilian Portuguese included with GeoCast Web German 9 Latin American Spanish United Kingdom English Canadian French Australian English Setup Instructions Before you can utilize this feature there are initial setup decisions that need to be made What bilingual call flows are available DCC can provide the bilingual call flow translated in English Latin American Spanish Spanish upon request If you require alternate languages DCC Technical Services can assist in getting the bilingual call flow translated in other languages at an additional charge What if I decide to implement an additional TTS voice other than North American English Additional TTS voices can be purchased If you need more information please contact your DCC sales representative What if my second language group is not represented in the sele
38. an idea of what the recipient will hear greeting is spoken to the recipient message the voice message recorded in GeoCast Web is spoken to the recipient An option to repeat the message is asked of the recipient Press 1 for Yes or 2 for No A goodbye is spoken to the recipient Steps to Access the Message Management Page 1 Click the Message Management button at the Main Menu of GeoCast Web The Message Management screen will display 2 If displayed at the bottom of the form click E El El etc representing pages to display all available information E GeoCast Web Microsoft Internet Explorer GeoCast Web Message Management Title _ language ts Building Evacuation English s Building Evacuation Spanish Spanish i Remove Chemical Spill Spanish Spanish Selec it Remove English i Remove English di Remove Spanish i Remove Spanish i Remove English i Remove English i Remove Spanish i Remove Message Main Menu 31 1 6 0 GeoCast Veb END USER S GUIDE Add a Message Steps to Add a Message 1 At the Message Management page click the New Message button A text box will display under the Title column in the listing 2 At the Title column click the text box and type the name or title of the new message Title The Title of a voice message can be up to 256 characters and must be unique Duplicates will not be allowed 3 At the Language column click th
39. and then click Next GeoCas Web Activation Select Notification Host Call Out Area gt Notification Host gt lt lt Previous Next gt gt Cancel Specify Parameters Steps to Specify Parameters 1 At Name click to select the text box and type the name of this activation Name The Name identifies this specific activation which will be viewed on reports and other screens in the application e g stop activation screen etc This field will accept up to 200 alpha numeric or special characters 2 At Duration click to select the text boxes and type the number of hours and minutes Duration Duration is the length of time the notification will be allowed to run and actively contact candidates from the time it 1s activated Once this time limit has been reached the activation will shut down even if there are still candidates to be contacted 3 AtNumber of Attempts click to select the text box and type the number of attempts Number of Attempts Number of Attempts signifies the number of times each phone number is to be retried in the event that contact cannot be established the first time e g busy line or ring no answer 4 At Delay Between Calls click to select the text box and type the number of minutes Delay Between Calls Delay Between Calls indicates the number of minutes to wait after trying all phone numbers before the system should begin another attempt One attempt means that all of the candidates have been tried 5 A
40. as been defined Multiple Focal Points can be used Measure allows you to measure distance in feet miles metric as defined by administrator from one point to another by using the pointer to draw a line between 2 points 0 Identify allows you to click on a geographic feature on the map to show its attributes First select the desired layer at the Data Search Center dropdown to the right of the map Second click the Identify tool Last click any feature on the map to display the Identify window The Identify Results window will list specific information concerning the selected feature Use the scroll bars to view all available information The Drawing Tools There are a few drawing tools that can be used to select areas on the map The Draw Circle tool creates a circular shape around the area you select The Draw Box tool creates a rectangle or square shape around the area you select The Draw Polygon tool creates a freehand polygon shape Steps to Draw a Circle 1 Click the Draw Circle tool and place the cursor over the point where you want to place the center of the call out area Press hold and drag the mouse pointer away from the center point to create a circular area The distance in feet miles will display for the radius of the circle 2 Release the mouse Black element handles will display when complete Note To Move the Circle shape click the Edit Shape tool 5 Next click on the shape to display th
41. ay 074 555 0149 2676 94938122611 Included a 1000 Waukegan RD Hoffman 074 555 0150 2676 94938122611 Included 1000 Waukegan RD Clemetsen 074 555 0151 2676 94938122611 Included 1001 Castlewood LN Trudeau 010 555 0127 3865 48701251381 Included 1001 Deerfield RD Rabinowitz 019 555 0117 2737 97021494151 Included 171 1001 Deerfield RD McBride 019 555 0118 2737 97021494151 Included 97021494151 Included 7021494151 Included fa 97021494151 Included 197021494151 Included 97021494151 Included 97021494151 Included Call Out Area 2 Notification Host 2 Parameters gt Reports 2 Candidates gt eT TT ESTE Te Closest to Farthest MIO Data Search Genter Address 1 Orchard Lane Look Name IPhone Distance Cooper Howard 002 555 001 3666 76160052488 Invalid 10 Bannockburn Ct 1000 Castlewood LN 1000 Central AVE Goldberg Salmon 001 555 01 4778 00727452301 Invalid Cullinan 010 555 0126 3972 21434498916 Included Pfaus 011 555 0119 3857 15770450212 Included 1000 Hazel AVE Blechman 031 555 0114 1399 09351226911 Included 1000 Knollwood RD Pilipchak 040 555 0157 4200 85444315739 Included 1000 North AVE Trackman Q51 555 0191 3202 36965613923 Included 1000 Rosemary TER Crockford 062 555 0126 3567 56874518469 Included 1000 Springfield AVE Anderson 065 555 0176 2103 3974596659
42. busy no dial tone etc Contacted indicates if a contact was made with the candidate Yes or No Device Attempts displays the number of attempts the system made to contact the device Direction or Dir indicates if the call was O Outbound the system placed the call or if the call was I Inbound the candidate called the published system phone number This is not applicable for GeoCast Web Disqualified refers to the number of candidates who responded to the message with a No response Dur or Duration 15 the length of time of the contact in minutes and seconds e g length of phone call etc is the Estimated Time of Arrival Fill Time displays the date and time the system received a response from the candidate to qualify or disqualify for an open position ID Code is not applicable for a GeoCast Web activation Inbound identifies the calls made by the candidate into the system This will be blank for a GeoCast Web activation Keyboard is not applicable for a GeoCast Web activation Last Call Status indicates the last phone status for the last attempted call recorded by the system Line is the number of the phone line making the call Lines Used is the number of phone lines used to make calls List Group for a GeoCast Web activation will display as Arc View Not Contacted indicates the number of candidates the system was unable to contact e g phone was not answered phone was busy etc Outbound identifie
43. cation status the response the number of attempts made the status of the last call made and the time 38 Doc 1 6 0 Report Field Definitions GeoCast eh END USER S GUIDE Each of the reports may have one or more of the following fields Definitions of each field include Attempted or Att indicates the system made an attempt to contact the candidate The report will display a Yes No or the number of attempts made Calls Made indicates the number of times the system tried to contact the candidate Call Status or Status indicates if the candidate was able to fill the position or the reason he she was unable to fill a position not all phone status codes are applicable for a GeoCast Web activation p 4 4 DPNC Disqualified Wrong Person the candidate responding to the call was not the intended call recipient and elected to be disqualified FP Filled Position the candidate responded that he was able to fill the position FPK Qualified by Keyboard the candidate has been qualified by a keyboard response WP WrngPeson the candidate responding is not the intended call recipient Bak the candidate was neither qualified nor disqualified e g phone line was
44. cial characters are allowed The maximum length of a Login Name is 40 characters 3 Under the Password column click to select the text box and type the password you will assign the user Password A Password is a sequence of case sensitive characters that the user must provide to gain access to the system For security reasons dots will display to replace the actual typed characters GeoCast Web allows a minimum length of one character and a maximum length of 50 characters characters are valid e g letters numbers punctuation and special characters are allowed Passwords are case sensitive 4 Under the User Type column click and select Company Administrator or Activating User User Type If set to Company Administrator the user will have full authority to use all functions and features of the GeoCast Web application If set to Activating User the user will be limited to the ability to manage messages identify call out areas activate one time pre built notification and stop an activation 5 Under the Full Name column click to select the text box and type the full name of the user e g John Doe 6 Under the Email Address column enter the user s email address Email Address This 1s the default destination email address for the confirmation email after activations and reports If this user 1s logged in starts an activation and selects a report to be emailed this email address will display as the default in the emai
45. ction of TTS voices This feature of GeoCast Web was created with flexibility in mind If a TTS language option is not available we can set call flows to only display the Voice Recording and Import Voice Recording options at the Message Management and Set Voice Message page of one time and pre built notifications Refer to the How Bilingual Messages Work section for more information Can bilingual call flows be set e g English Spanish and English Creole Yes multiple bilingual call flows can be added Refer to the How Bilingual Messages Work section for more information Does the TTS engine translate messages for you No it does not The TTS language voices only speak the message text entered For example you will need to type the message in Spanish in order for the Latin American Spanish TTS engine to speak it as such What options exist for message translation For languages other than Spanish contact DCC Technical Services at an additional charge or a local translation provider continued 67 Doc 1 6 0 GeoCast Veb APPENDIX C BILINGUAL MESSAGING How does English Spanish bilingual call flow work at activation When the notification recipient answers the call he will hear a standard greeting in English contact Technical Services if you have a specialized greeting After the greeting it will say press for English press 2 for Spanish Para oprime dos Depending on the numb
46. ded to the system information can be edited or removed In addition if a user reaches the maximum login retry you can unlock and reset the user account Activation Summary This option allows administrators to view activation summaries for the selected User Type and Date Range The Activation Summary Report can be displayed from this screen by selecting a specific activation displayed in the listing Notification Alert Recipient This option allows administrators to add individuals who will receive a notification information email or notification message call every time a notification is activated Seat Management This option allows administrators to view the application users who are logged into the system and log them out Figur e 30 The Main GeoCast Web Administration Microsoft Internet Explorer Menu displays for the WAR company administrator after successful log on This a screen displays the Company Geolast ID Company and M dd File Edit View Favorites Tools Help number of Licensed Seats in addition to the menu options that are unique to the company administrator security role Company Dialogic Communications Corporation Main Menu Company ID DCC Licensed Seats 10 One Time Notification User Management stop Activation Activation Summary Message Management Notification Alert Recipient Pre Built Motification Management 43 Doc 1 6 0
47. dentified on the map will be listed You have the option to search and remove listed individuals in addition to determining the calling direction e g Closest to Farthest etc Sixth Set Voice Message for the activation Available messages will be listed created in Message Management or you have the option to create a message The message will be delivered to candidates using the selected call flow Seventh a Confirmation page will display Review the information that was selected for the activation and then click the Activate button to start the activation Finally the Activation Summary Report screen will display recapping the selected parameters and statistics for the notification Options are available to view a listing of candidates and download reporting data Steps to Access the One Time Notification Pages 1 Click the One Time Notification button on the Main Menu of GeoCast Web The Define Call Out Area page will display Note If you see a white area instead of a map in the map viewing area you might need to download the Adobe SVG Viewer A link is available in the map viewing area to connect you directly to the Adobe SVG Viewer Download Area At the Adobe SVG Viewer Download Area use the scroll bar to get to the listing of Viewers and follow the install instructions for your operating system e g Win 98 XP Caution You only need to download the Adobe SVG Viewer ONCE typically the first time you acces
48. displays an example of pas file that can be uploaded into GeoCast Web using the Draw Plume tool Figure 7 This screen shot displays an example of a txt file containing point pair coordinates This file can be uploaded into GeoCast Web using the Draw Plume tool GeoCast Web END UsER s GUIDE To utilize the Draw Plume tool you will 1 Define the parameters of the spill such as material type spill size etc via ALOHA The ALOHA file is temporarily saved as alo ftp pas when the plume is created Before closing ALOHA locate the file in Program Files ALOHA and rename it Note The alo ftp pas file is temporary only and will be deleted as soon as ALOHA is closed so be sure to rename your created plume chemicalspill pas etc before shutting ALOHA down Select the focal point of the spill on the Define Call Out page in GeoCast Web The Upload Plume Model page will display Upload the file Once the file is uploaded GeoCast Web will calculate the notification area of call recipients In addition this feature offers the flexibility to upload a text file containing coordinates of an area such as a flood plain GeoCast Web will accept a text file txt in the format of 1 A single line containing the point pairs e g 1 1 2 2 3 3 4 4 5 5 The X Y and point pair delimiters are not limited to the comma and space 1 112 2 3 314 415 5 would be acceptable The only caveat is that the X Y and point pair delimiters
49. e a Defined Call Once a call out area has been defined on the map it can be saved and reused by providing a name and Out Area selecting the Save button Once saved a call out area can be deleted changed selected or reused Steps to Save a Defined Call Out Area 1 Define the call out areas by drawing shapes on the map Refer to the topic titled The Drawing Tools for more information If desired add Focal Points Refer to the topic titled Place Focal Point Tool for more information Click the Call button to select 1 Confirm that Candidates Selected field displays number of contacts in the defined call out areas 4 At Call Out Areas click the Save button The field name changes to Call Out Area Name with a corresponding text box Cancel Save will abort the action 5 At Call Out Area Name click to select the text box and type the name for the defined call out area Call Out Area Name The Call Out Area Name can be up to 64 characters in length and must be unique 6 Click the Finish Save button The new call out area will be added to the Call Out Areas dropdown listing Figure 12 To Save defined GeoCast Web Call Activation Microsoft Internet Explorer of x call out areas click the Save View Favorites Tools e button at Call Out Areas e The field name changes to GeoCas Web Log Help Call Out Area Name with a Defi efine Call Out Area corresponding text box Call Out Area
50. e dropdown arrow and select the correct language for the message Language Select the Language that represents the message you are creating This field along with the selected call flow defines what is displayed in the Available Messages dropdown at the Set Voice Message page for a one time and pre built notification Only messages created for a specific language will display in the dropdown Refer to Appendix C Bilingual Messaging for more information 4 Click the radio button corresponding to Voice Recording Text to Speech or Import Voice Recording Voice Recording Voice Recording is speech you record using the DCC Voice Recorder The system saves the recorded speech as a wav file Text to Speech TTS Text to Speech TTS allows you to type in text in the Message Text field and then select the Render Speech button to have the system convert the entered text into a speech segment A TTS message is limited to 1500 characters A voice message created using this method will automatically be labeled with tts preceding the Title e g tts Weather Advisory The message displays in alphabetical order by its Title in the Message table Import Voice If a message is recorded in another program it can be imported into GeoCast Web Only wave file Recording wav types with a file size of 3MB or less are accepted When the Browse button is clicked a file navigation box that enables the user to upload a wav file into the system will display Once
51. e handles Last click the center black handle of the shape and while holding down the left mouse button drag the shape to another area of the map To Resize click the Edit Shape tool Next click the desired shape to display the handles and note the sizing handle located at edge of the circle Drag the sizing handle away from or toward the center of the object until the object is the desired shape and size Steps to Draw a Box 1 Click the Draw Box tool then place the cursor over the point where you want the upper left corner of the call out area to be and click to define the starting point 2 Move the mouse pointer to define the length of the box and then click to anchor this point 3 Move the mouse to the right or left of the defined line and you will notice the width of the box will widen as you increase the distance from the defined length At the desired width click the mouse to anchor the last point Black element handles will display around the shape when complete Note To Resize the Box shape click on the Edit Shape tool s Next click the desired shape and note the black handles located at the box corners Drag a sizing handle away from or toward the center of the object until the object 1s the shape and size you want Steps to Draw Polygon 1 Click the Draw Polygon tool and place the cursor over the point where you want to start drawing the call out area and click the left mouse button once This wi
52. e or Circle tool are dependent on this information If an incorrect value is selected the distance values will not be accurate when using the Measure or Circle tool Decimal Degrees Decimal Degrees are the degrees of Latitude and Longitude where any portion of a degree is expressed as a decimal number instead of hours and minutes e g Location 39 58 27 03 E Click Save Click Main Menu to go back to the Main Menu Note The selected Map Units must match the unit of measurement for your dataset If you change the map units to a value that does not match the units in the layers then the distance values from the Measure tool will not be correct Define System Steps to Define the Display System Display 1 Access the Map Management screen 2 At Display System click and select English feet miles or Metric meters kilometers 3 Click Save 4 Click Main Menu to go back to the Main Menu Save Configured Map Steps to Save Configured Map Settings Settings 1 Access the Map Management screen 2 Make desired changes to map values 3 Click Save 4 Click Main Menu to go back to the Main Menu Using the Map Tools When defining how the map will display to other users you can use the map tools to reorient the map to the desired configuration You can use the Full View Zoom In Center Zoom Out Center Zoom In Pan and Measure tools to customize the map orientation When you click Save the map orientation is saved To work w
53. e to change the contents contact DCC Technical Services If Phone Number is selected as the device type for the alert recipient at each activation the recipient will be called and given the notification message Typically these recipients want to receive all notifications so that they can check for message accuracy and verify the notification has been initiated similar to First Call Recipient Figure 37 The following is an example of an email that a notification alert recipient would receive Attach activation tet 485 2 activation wav 23 KB From nxtirhythmvystik com mailto nxterhythmystik com Sent Monday November 05 2006 9 50 To Cooper Chris Subject GeoCast Web Notification Alert Dialogic Communications Corporation has activated the Missing Child Salem Street 11 05 2006 notification You are receiving this alert as a GeoCast Web system notification recipient Please be advised that Dialogic Communications Corporation has activated the Missing Child Salem Street 11 05 2006 notification at 9 49 T UERTESTETE T NN Sec File EK View Help f63bcaf 3bce 4bd8 ba6b 9c1109979c36 x ees Communications Corporation ccoop 11 05 2006 9 49 29 AM Number of Candidates 104 Duration 30 nisse Number of Attempts 3 Between Calls 2 ClosestTOFarthest activation wav 1 Delay Calling Direction Template No
54. eb Log M 37021494151 Included Activation Select Candidates GeoCast Web END USER S GUIDE 3 GeoCast Web Call Activation Microsoft Internet Explorer i n GeoCast Web ad Out Activation Select Candidates Call Out Area gt Notification Host gt Parameters gt Reports 2 Candidates gt Aaa Closest to Farthest Data Search Look For Remove Selected Include Selected ess Name Phone Distance Status 1 Orchard Lane Cooper Howard 002 555 01 3666 76160052488 Invalid 10 Bannockburn Ct Goldberg Salmon 001 555 01 4778 00727452301 Invalid 1000 Castlewood LN Cullinan 010 555 0126 3972 21434498916 Included 1000 Central AVE Pfaus 011 555 0119 3857 15770450212 Included 1000 Hazel AVE Blechman 031 555 0114 1399 09351226911 Included 1000 Knollwood RD Pilipchak 040 555 0157 4200 85444315739 Included 1000 North AVE ITrackman 051 555 0191 3202 36965613923 EI Included 1000 Rosemary TER Crockford 062 555 0126 3567 56874518469 Included 1000 Springfield AVE Anderson 065 555 0176 2103 39745966592 Included 1000 Summit DR Paserba 067 555 0180 4077 5725356718 Included 1000 Waukegan RD Notd 074 555 0147 2676 94938122611 Included 1000 Waukegan RD Kunz 074 555 0148 2676 94938122611 Included spp bal 1000 Waukegan RD Gacs
55. ed to zoom in and out of the map Pan tool can be used to move around the map the Measure tool can be used to measure distances within the map and Map Units and Display System can be selected The following options are available on the Define Call Out Area page Map The displayed map will vary from site to site depending on specific company requirements Maps are pulled from the ArcIMS server per these requirements One or many Layers will be displayed depending on the Shape files installed A Layer can be defined as one item in a Shape file For example if the Shape file defines Homes Streets Businesses Shelters Schools Hospitals Fire Stations and Railroads one Layer can be Schools another Layer can be Hospitals etc These are displayed under the Show column on the Define Call Out Area page Call The Call checkboxes are where you select layers to include in the activation Each layer that contains candidates will display a corresponding Call check box If selected Iv the number of candidates in the selected call out area will be totaled and displayed at the Candidates Selected field Show The Show column will display the available Layers as defined by the installed Shape files A Layer will be visible on the map if selected M or hidden on the map 1f deselected continued 7 Doc 1 6 0 Mapping Tools Defined Call Out Area Name Candidates Selected Search Next gt gt Cancel X apek d
56. enu to go back to the Main Menu Note If all licensed seats are being used then contact DCC Technical Services at 615 794 2307 for assistance GeoCast Web Seat Management Microsoft Internet Explorer Oj x File Edit View Favorites Tools Help e 20 e Log Help icket ID Admin 9 26 2008 9 59 29 AM O05adb2c 0c6a 4d58 a84a d7d754dd6aa5 Logout User 9 26 2008 10 06 37 AM 4d472cb0 afbe 4502 bd74 d1170a5f6244 Logout User 9 26 2008 10 16 20 AM 6efd30ad 7285 4305 927b 03435bcb8a52 Logout 3 GeoCast Web Seat Management Microsoft Internet Explorer File Edit View Favorites Tools Help User Name icket Updated icket ID Log Help Out 9 26 2008 9 59 29 005 4458 84 474754 4 5 Logout 9 26 2008 10 06 37 AM 4d472cb0 afbe 4502 bd74 d1170a5f6244 Logout 9 26 2008 10 16 20 AM 6efd3Dad 7285 4305 927b 03435bcb8a52 Logout 9 26 2008 10 20 22 AM c267af46 1231 4da0 9bd5 3014b0290d16 Logout 1 rights reserved Are you sure you want to logout c267af46 1231 4da0 9bd5 3014b0290d16 Copyright 2004 2008 Dialogic Communications Corporation All rights reserved Doc 1 6 0 GeoCast Web COMPANY ADMINISTRATOR S GUIDE Notes 57 Doc 1 6 0 GeoCast Web COMPANY ADMINISTRATOR S GUIDE Notes 58 Doc 1 6 0 GeoCast eb APPENDIX A ACTIVATE A ONE TIME NOTIFICATION BY PHONE Appendix A Ac
57. epresenting pages to display all available information 2 Atthe Activation Summary Report page you can Show a List of Candidates Click the Show List button The Candidates window will display a listing of all the candidates Click Xl to close the Candidates window and return to the Activation Summary Report page Play the Activation Voice Message Using the DCC Voice Recorder click to play the recorded message Note If the DCC Voice Recorder buttons are disabled contact DCC Technical Services for assistance Download a Report Packet Click the Download Report Packet button The File Download dialog box will display Click Save The Save as dialog box will display Select a folder at the Save in dropdown If desired change the file name at the File Name text box and click Save The system will download the activation files as a zip file Download Report The Download Report Packet contains the activation information in a variety of files that are added Packet and downloaded as a zip file When the files are extracted from the zip file e g using an archive utility software like WinZip the following files will display activation txt contains the activation summary information as displayed on the Confirmation page message wav is the actual voice message that was used for the activation map svg is a graphic of the map displaying the defined activation areas map pg is a graphic of the map A cand
58. er pressed he will hear the appropriate message If an answering machine picks up the English message will be left Are there any restrictions The bilingual language feature can be sent only to The Communicator NXT hosts The feature does not apply if you send notifications to DCC s Hosting Center MassCall or 1Call Backup or an on site deployment of The Communicator How would this be set DCC Installations or Technical Services can configure this feature for you Once you have chosen the languages and bilingual call flows you will need DCC Field or Technical Services will set your system up for you For more information on this feature contact your DCC sales representative How Bilingual Messages Work This feature will affect what displays on the message pages of GeoCast Web Here is how it Works 1 Pre set messages in Message Management are separated by Language 2 When creating a one time notification the selected Host defines what call flows display at the Set Voice Message page If The Communicator NXT host is selected your bilingual call flow will be available at the Set Voice Message page If The Communicator host On site MassCall or 1 Call Backup is selected the bilingual call flow will not display Note Although the bilingual call flow will display at the Set Voice Message page for pre built notifications it will not work if the selected host is The Communicator On site MassCall or 1 Call Backu
59. esired Search Layer and In Field Named dropdown listings type in all or part of the search text you wish to locate at the Search For text box and click the Search button The system will zoom in and highlight the item that match the entered search criteria on the map and display a listing of all occurrences of the entered text GeoCast eh END USER S GUIDE Therefore we suggest the following Look at your layer information by using your Identify Tool to determine what information is provided in the fields in each layer This will also give you a good idea as to how it is formatted such as Street is abbreviated to St In addition you become familiar with your layer information which enables you to search in a timely manner when an incident occurs Use wild cards 90 if you are looking for a specific address or name e g 70955 Main St Jane Doe Test test test your data by searching for known addresses phone numbers names etc If the map search results are not as desired work with your geocoding provider department to correct the situation Steps to Search for Items on the Map 1 At Data Search Center click at Search Layer and select the desired Layer At In Field Named click and select the desired field Click to select the Search For text box and type in all or part of the search text you wish to locate e g locate the street name titled Homewood The Search For f
60. essage Note If the DCC Voice Recorder buttons are disabled click the Click here to get the Speech Recorder link underneath the DCC Voice Recorder box A File Download box will display Click Open and then follow the instructions When finished click the Refresh button to update the GeoCast Web window If the buttons are still disabled after this process contact DCC Technical Services for assistance 2 Click Next gt gt Click lt lt Previous to access the previous page Cancel will abort the action The Activation Confirmation page will display GeoCast Web Call Activation Microsoft Internet Explorer File Edit View Favorites Tools GeoCast Web Activation Set Voice Message Call Out Area gt Notification Host gt Parameters gt Reports gt Candidates gt Message gt Confirm Voice Message English 7 RICE Create New Message Voice Type Y voice Recording Text to Speech Click here to get the Speech Recorder VOICE RECORDER Stop m Record 18 Import Voice Recording way Message Text Please be aware that an 6 year old girl is missing in the Salem Street area Julia is 4 feet tall with black hair and blue She was last seen wearing a yellow and white tennis shoes Tf gj Render Speech lt lt Previous Next gt gt Cancel continued 26 Doc 1 6 0 GeoCast Web END USER S GUIDE Confirmation Page Steps to View the Co
61. ew message and select the Language Type a message in the Message Text box and then click Render Speech The message will render and automatically play GeoCast eb END USER S GUIDE For a Import Voice Recording message complete the following Click Browse The Choose File box will display Navigate to the desired wav file select it and then click Open The file location will display in the navigation path box Click Import File At Message Text click the text box and type the text of the voice message the actual words spoken in the message The maximum length of the Message Text field 15 1500 characters Click to listen to the message and verify accuracy Click m to stop playing the message 5 Click Save located to the right of the new message The new message will be added to the listing 6 Click the Main Menu button to go back to the Main Menu GeoCast Web Message Management Language ts Building Evacuation English 15 Edit Remove s Building Evacuation Spanish Spanish dit Remove Chemical Spill English i Remove Chemical Spill Spanish Spanish Remove ts Crime Stopper English u Remove Hs Crime Stopper Spanish Spanish Edi Remove Emergency Evacuation Spanish Spanish i Remove s Emergency Evaucation English i Remove s Storm Warning English i Remove Test Message
62. ext gen yon aksidan an ri Tom Souple atansyon 69 Doc 1 6 0 GeoCast Web APPENDIX C BILINGUAL MESSAGING Notes 70 160 GeoCast eh APPENDIX D SAMPLE MESSAGES Appendix D Sample Messages Sample Messages GeoCast Web can be used in a wide variety of situations to disseminate information to selected individuals The following notification messages provide examples to illustrate possible uses of the system These sample messages are also translated into Latin American Spanish red text Flood Warning Emergency Alert This is the Emergency Notification System Due to heavy rain in the area low water crossings and elevation areas may flood Emergency Management or Insert Name recommends using extreme caution and limiting travel If the situation worsens additional warnings will be broadcasted Please keep telephone lines clear and turn on your radio or television to receive emergency announcements and instructions Spanish Alerta de Emergencia Este es el sistema de emergencia de notificaci nes Debido a las fuertes lluvias en la zona cruces bajos de agua y reas bajas de elevaci n pueden ver inundaciones Gesti n de Emergencias or Insert Name recomienda que utilice la extrema prudencia y limitar su viaje Si la situaci n empeora advertencias adicionales ser n transmitido Por favor permanecer fuera del tel fono y encienda el radio o la televisi n para recibir anuncios de emergencia y i
63. g check box One many layers can removed from map 3 To show a layer that has been removed click to select the corresponding check box Iv The layer will again display on the map Once the call out areas have been defined select the Call check boxes that correspond to the desired layers The Candidates Selected field will display the count of contacts in the defined call out areas Steps to Select Candidates 1 Define the call out areas by drawing shapes on the map Refer to the topic titled The Drawing Tools for more information If desired add Focal Points Refer to the topic titled Place Focal Point Tool for more information Click the check boxes located under the Call column to select M The Candidates Selected field will display the number of contacts in the defined call out areas Web Call Activation Microsoft Internet Explorer File Edit view Favorites Tools GeoCast Web Define Call Out Area Call Out Area gt Notification Host gt Parameters Call Show Iv li 5 Iv liv Businesses Iv Health Centers Iv lv Police E 12 Stations u 2 Public Schools 7 m a Hospitals Planning Districts Bl Police Districts Subway Trolley jv Colleges and Universities jv Commu nity Centers Interstates Call Out Areas Candidates Selected 1911 oY aco 15 Doc 1 6 0 GeoCast eh END UsER s GUIDE Sav
64. g on your specific requirements the GeoCast Web application can be configured to offer reports available in either The Communicator NXT or The Communicator application The reports available for each application are very similar but vary slightly in their title names and content In an effort to eliminate redundancy this documentation provides examples of the The Communicator reports The selected report will be emailed for example From mailto nxt nxt com as an attachment in rich text format or rtf to the defined email address with a Subject of CommunicatorNxT Interval Completion Report depending on the installation configuration accessed in either Dat ee A a L NLA 1 Ye A AV ima Y 0 1 nl ARG 3 ActivationReports Microsoft Internet Explorer al x File Edit view Favorites Tools ay GeoCast Web Activation Specify Reports Call Out Area gt Notification Host gt Parameters gt Reports gt Interval minutes Activation Roster Status Completion Only ccooper dccusa com Remove Activation Detail Name Interval and Completion adminemail dccusa com Remove Activation Summary Completion Onl ccooper dccusa com Remove Interval Type Email Address Only one email address per report is allowed From nxt nst com To Subject CommunicatorWxT IntervallCompletion Report Ec Attachments activation Roster Status Emp77 rtf 11 KB Please d
65. g text box At Call Out Area Name click to select the text box and type the name for the defined call out area Click the Finish Save button The new call out area 15 added to the Call Out Areas dropdown listing 4 Click Next gt gt Cancel will abort the action 5 If you did not save the call out area a confirmation will display Click Yes to save the call out area click No to not save the call out area The Notification Host page may display this screen will only display if more than one host has been configured Note The system will retain all activation settings parameters reports voice message etc should you decide to click the lt lt Previous button unless you go back to the Define Call Out Area page If you go back to the Define Call Out Area page the system will remove all settings including your call out area Select the Steps to Select the Notification Host Notification Host 1 At Available Hosts click and select the desired notification host this screen will only display if more than one host has been configured 2 Click Next gt gt Click lt lt Previous to access the previous page Cancel will abort the action The Specify Parameters page will display continued 17 Doc 1 6 0 GeoCast Web END USER S GUIDE Figure 13 At the GeoCast Web Call Activation Microsoft Internet Explorer Activation Select Notification Host page select the desired Available e Host
66. he search text you wish to find in the Look For text box then select the criteria in the Search By dropdown list A couple of things to keep in mind when searching for information When using the search feature please keep in mind the Look For and Search By criteria will be retained until you use the Clear button to remove the selected criteria Meaning when you click a different page number the search criteria is retained and displayed on subsequent pages Sort links can classify the list in ascending descending order by clicking on the table headers Remove Include Selected buttons can be used in conjunction with the search Refer to the Remove Include Candidates topic for more information Steps to Search for Candidates 1 Atthe Look For text box type in all or part of the search text you wish to find e g type Co to locate all candidates that have names beginning with Co or search for any character within a string of characters by surrounding the value with percent symbols ea will return results like Earl Spears Tea etc At Search click and select the desired criteria from the dropdown list Click Find to process the search The search operation will return all records that match the entered conditions The Clear button will remove the entered search criteria in the Look For and Search By fields and reset the list to display all records allowing you to process another search Remove Selected and Inc
67. hone type phone number number of attempts made the phone status and call status Call Detail by Time will display the notification name start and end time of the activation the duration and a detailed listing of all calls made for the activation sorted chronologically by time It also includes the candidate s pick up time the duration of the call in seconds the phone type phone number number of attempts made the phone status and call status Persons Not Responding will display the notification name start and end time of the activation the duration and a listing of candidates not responding to the call It also includes the number of calls made the phone status call status and response Persons Responding will display the notification name start and end time of the activation the duration and a listing of candidates responding to the call It also includes the candidates name and estimated time of arrival ET A Response Status will display the notification name start and end time of the activation the duration and lists all candidates showing each member s status response time estimated time of arrival ETA and response Qualification and Exception will display the notification name start and end time of the activation the duration and lists each candidate that did or did not qualify It also includes information concerning the time the position was filled the phone type the phone number the qualifi
68. idates txt will list the selected participan s information 3 Click lt lt Return You will return to the Activation Summary page continued 52 Doc 1 60 Figure 36 To view the Activation Summary Report for a specific activation click the Report option corresponding to the listed activation E GeoCast Web Create Activation Summary Microsoft Internet Explorer File Edit Favorites Tools Help GeoCast Web Company Dialogic Communications Corporation From October 2008 gt 5 M T S S M T 1 2 28 29 30 6 7 9 11 5 6 7 13 14 15 16 17 18 12 13 14 20 21 22 23 25 i9 20 27 28 29 30 31 1 26 27 28 3 4 5 6 7 2 3 4 Activations Date Time Name 10 13 2008 4 49 12 PM Test 10 21 2008 3 10 08 PM Amber Alert EAS all users October 2008 w T PF S 2 3 4 9 10 11 16 17 18 23 24 25 30 31 NH gt GeoCast Ve COMPANY ADMINISTRATOR S GUIDE Log Qut Candidates User Admin Report Admin Report Copyright 2004 2008 Dialogic Communications Corporation All rights reserved GeoCast Web Call Activation Microsoft Internet Explorer File Edit View Favorites Tools Help GeoCast Web f63bcacf 3bce 4bd8 ba6b 9c1109979c11 Amber Alert Dialogic Communications Corporation Activation ID Activation Name Company Name CCooper 10 21 2008 3 10 29 PM Activating User Date Time Number of Candidates 121 Duration Number of A
69. ide El GeoCast Veb END USER S GUIDE Once a call out area has been defined on the map it can be saved and reused by providing a name and using the Save button Once saved a call out area can be removed changed or selected This field will display a count of candidates in the defined call out area as determined by the areas selected on the map as well as the selected layers Select the Call checkboxes to display the number of candidates in the defined call out area The For text box is used in conjunction with the Search Layer and Search Field dropdowns Type the text e g street name in the For text box and then choose the corresponding Layer in the Search Layer dropdown Last choose the Search Field in the Layer Click the Search button the first identified feature will be highlighted on the map and will display a listing of occurrences that match the search criteria Please note that the For text box is case sensitive text must be entered as defined in the Layers The Search Layer dropdown 15 also used in combination with the Identify tool The Next gt gt button will walk the user through a series of pages that will define all the activation conditions Notification Host if applicable Specify Parameters Specify Reports Select Candidates Set Voice Message and Confirmation of the activation Upon completion the Activation Summary page will display The Cancel button will take the user back to the Main Me
70. ield 1s not case sensitive text may be typed in lower case upper case or a combination of lower upper case Click the Search button The search operation may take a minute When complete the system will zoom in and highlight the first feature that matches the entered search criteria on the map and display a listing of all occurrences of the entered text Use the scroll bar to view all entries To view a specific result from the Search listing click on the Value entry in the listing The system will zoom in and highlight the selected item on the map Note You can use the Zoom Out Center tool to decrease the magnification level to view more of the surrounding area E Web Call Activation Microsoft Internet Fuplnerr View Favorkes Took GeoCast Web Define Call Out Area Call Cut Area gt 5 call sb m ii E zd Ho meas Lr s DE KU m a Ex Zl Health Centers Ml cd Police a o Hl zlrFire Stations m Z Public Schools M g Colleges and Uber sata Communit 01 Hospitals Planning Districts Police Bl Subway Trallay P al Streets Highways Intorstotes Call Out Areas Lentars Search Layer Mames J smn O lt lt ADDRESS ADDRESS ADIOS ADDRESS ADDREZE ADDRESE ADIOS Abi ADDRESE ALIORL in Field Named STREET Sigh Clos 1005 Salen S
71. information about DCC University the company s comprehensive training program contact the DCC Training Department by Phone Monday Friday 8 00 a m 5 00 p m Central Time at 800 723 3207 Email DCCTraining 2dccusa com Steps to Access Training Dates Via the Web 1 Goto www dccusa com 2 Click Product Training located under DCC Resource Center The Training Class Schedule will display How Can Utilize Customer support services are dependent upon the terms of your contract If you do not know your Technical Support contract terms contact Lannie Summers Contract Manager for DCC at Isummers dccusa com 615 791 3978 Contact the DCC Technical Services team by Phone 615 794 2307 Email support dccusa com How Can Utilize DCC Technical Services on line provides web access to frequently asked questions FAQs solutions to Technical Support On common problems etc To access this site you must know your Customer ID and email address line Steps to Access Support On line 1 Goto www dccusa com 2 Click Product Support located under DCC Resource Center The DCC Technical Support Website will display How Do Access the GeoCast Web includes an on line help file This help file contains step by step instruction for using all On line Help commands features and tools that the system offers Individual topics can be printed to provide a desktop Application reference Steps to Access Help
72. ining 14 11 47 Dialogic Communications Corporation GeoCast Veh COMPANY ADMINISTRATOR S GUIDE ArcIMS Host localhost Dataset business shp fire shp flood shp flood 500 shp homes shp lake shp landmarks shp medical shp New Layer New Layer New Layer New Layer Delete New Layer New Layer New Layer Delete New Layer Vis Layer ss Hospitals Edit Remove Up Down Homes Edit Remove Up Down Fire Stations Edit Remove Up Down Health Centers Remove Up Down Police Edit Remove Up Down Public Schools Edit Remove Up Down Colleges and Universities Edit Remove Up Down Steet Names Edit Remove Up Down RRR ics 2 amp J Local intranet NAME v Bold Color Buc ELE 12 v Local intranet continued Doc 1 6 0 GeoCast eh COMPANY ADMINISTRATOR S GUIDE RemoveaLayer Steps to Remove Layers 1 At the Vis Layer form click the Remove option corresponding to the desired layer The a 15 removed from the Vis Layer form If displayed at the bottom of the form click E H etc representing pages to display all available information Define Map Units Steps to Define Map Units 1 Access the Map Management screen 2 At Map Units click and select Feet Meters or Decimal Degrees Map Units Map Units is used to identify how your dataset map layers are geocoded in feet meters or decimal degrees The distance values displayed when using the Measur
73. is address Refer to Appendix B Stop a One Time Notification by Phone for more information If the Auto Start Call Out box is not checked then an activation email will be sent to this address instructing you on how to activate a one time notification by phone Refer to Appendix A Activate a Notification by Phone for more information 7 At First Call Recipient optional enter the phone number The phone number can be 7 digits system will use the default area code 10 digits or only an extension system will use the default 10 digit phone number First Call Recipient is the first person to be called at activation Typically users would enter their phone number to receive the first call so that they can check for message accuracy and verify the notification has been initiated At Auto Start Call Out if displayed click to deselect I the check box or click to select Iv Auto Start Call Out will only be available if the Notification Host is The Communicator This option will not display if the Notification Host is The Communicator NXT Select the check box to automatically initiate the activation when you click the Activate button at the Confirmation page Deselect the check box to save the activation information and initiate the activation from a remote location by phone An email message will be sent to the identified email address with instructions on how to activate by phone Refer to Appendix Activate Notification by Pho
74. ith the available map tools refer to the topic titled Using the Mapping Tools in the End Users Guide section of this manual Note When using the Zoom In tool remember to draw a box around the desired viewing area to increase the magnification 48 Doc 1 60 GeoCast Web COMPANY ADMINISTRATOR S GUIDE User Management The User Management option on the Main Menu allows administrators to add users by defining a Login Name Password User Type Full Name and Email Address Once users have been added to the system their information can be edited or removed In addition if a user reaches the maximum login retry you can unlock and reset the user account Access User Steps to Access the User Management Screen Management 1 At the Main Menu click User Management The User Management screen will display If displayed at the bottom of the form click El etc representing pages to display all available information Add a New User Steps to Add a New User 1 Atthe User Management screen click the New User button A text box will display at the Users listing 2 Under the Login Name column click to select the text box and type the name you will assign the user Login Name The user name is case sensitive and must be unique Type in the user name in the desired lower upper case characters e g the system will differentiate between a user name of jdoe and Jdoe characters are valid e g letters numbers punctuation and spe
75. keep telephone lines clear and turn on your radio or television to receive emergency announcements and instructions Spanish Alerta de Emergencia Este es el sistema de emergencia de notificaci nes Debido a Describe tornados hurac n inundaciones fuegos derrame de sustancias qu micas que amenaza su area Gesti n de Emergencias or Insert Name ha determinado que puede ser necesario evacuar en el futuro cercano Evacuaci n no se recomienda en este momento Oficiales de la ciudad Condado le notificar si es necesario evacuar Sin embargo Usted debe prepararse para evacuar si es necesario Por favor permanecer fuera del tel fono y encienda el radio o la televisi n para recibir anuncios de emergencia y instrucciones continued 71 1 6 0 GeoCast eh APPENDIX D SAMPLE MESSAGES Evacuation Emergency Alert This is the Emergency Notification System Due to Describe tornadoes hurricane floods fires chemical spill threatening your area Emergency Management or Insert Name recommends evacuation for your protection Recommended evacuation routes from your area include Add Route Listings Highway 123 Interstate 12 Please keep telephone lines clear and turn on your radio or television to receive emergency announcements and instructions Spanish Alerta de Emergencia Este es el sistema de emergencia de notificaciones Debido a Describe tornados hurac n inundaciones fuegos derrame de sustancias qu
76. l field Click Save The user is added to the Users listing Cancel will abort the action Click Main Menu to go back to the Main Menu continued 49 Doc 1 6 0 Figure 33 Click the New User button to add a new user Enter a Login Name and Password select a User Type enter the user s Full Name enter the user s Email Address and then click Save The user 15 added to the Users listing Unlock a User Figure 34 reset a user account click the Unlock option corresponding to the desired user in the Users listing GeoCast eh COMPANY ADMINISTRATOR S GUIDE GeoCast Web User Management Microsoft Internet Explorer Bl x File Edit View Favorites Tools Help a e 0 e0 e Log Help Out Company Dialogic Communications Corporation Password User Type Full Name Email Address admin dccusa com Edit Remove user dccusa com Edit Remove Company Administrator administrator Activating User user vv User f Main Menu Copyright 2004 2008 Dialogic Communications Corporation All rights reserved At the User Management screen click the Unlock option HH to the desired user in the Users listing If displayed at the bottom of the form click E El etc representing pages to display all available information The Failed Login Attempts column resets to zero and the user can now access GeoCast Web Click Main Menu to go back to the Main Menu 3 GeoCast Web
77. le attachment of the notification message a txt file attachment of pertinent notification information similar to the Activation Summary Report and a default email Subject and Body message that is set up at installation Typically these recipients want to be notified when activations occur and to have a record of each occurrence but do not need to be called If Phone Number is selected as the device type for the alert recipient at each activation the recipient will be called and given the notification message Typically these recipients want to receive all notifications so that they can check for message accuracy and verify the notification has been initiated similar to First Call Recipient Under the Information column click and enter the phone number or email address depending on the Device Type selected If the Device Type is Phone Number enter the phone number where the recipient can be reached The phone number can be 7 digits system will use the default area code 10 digits or only an extension system will use the default 10 digit phone number If the Device Type is Email Address enter the complete email address of the recipient e g jsmith 2 domain com Click Save The recipient is added to the listing Cancel will abort the action Click Main Menu to go back to the Main Menu 3 GeoCast Web Notification Alert Recipient Microsoft Internet Explorer a lp 30 File Edit Favorites Tools GeoCast Web
78. lect the Calling Direction for the activation When complete click Next gt gt sl dd des e xist or is inval id Invalid will display in the m e ve sent to the notification host but they will be kept in the GeoCast Web databa eee or a GeoCast Web Call Activation Microsoft Internet Explorer File Edit View Favorites Tools Help ECO GeoCast Web Activation Select Candidates Call Out Area gt Notification Host gt Parameters gt Aa Closest to Farthest Data Search Look For Remove Selected Include Selected Fl C LI IL m m Page E elect Page lt lt Previous Next gt gt M 1 Orchard Lane 10 Bannockburn Ct 1000 Castlewood LN 1000 Central AVE 1000 Hazel AVE 1000 Knollwood RD 1000 North AVE 1000 Rosemary TER 1000 Springfield AVE 1000 Summit DR 1000 Waukegan RD 1000 Waukegan RD 1000 Waukegan RD 1000 Waukegan RD 1000 Waukegan RD 1001 Castlewood LN 1001 Deerfield RD 1001 Deerfield RD 1001 Deerfield RD 1001 Deerfield RD 1001 Deerfield RD 1001 Deerfield RD 1001 Deerfield RD 1001 Deerfield RD 1001 Deerfield RD 6 Lindsley gt Candidates gt Name Cooper Howard Goldberg Salmon Cullinan Pfaus Blechman Pilipchak Trackman Crockford Anderson Paserba Notd Kunz Gacsay Hoffman Clemetsen Trudeau Rabinowitz McBride Ashley Gerts Raslin Benton
79. ll put you in draw mode and allows you to begin defining line segments 2 Move the pointer away from the first point a line will display Click the mouse button to set the end segment for the first line and define the starting point for the next line continued 9 Doc 1 6 0 Figure 5 You can use multiple shapes to define the desired call out areas The Draw Plume Tool GeoCast 0 END USER S GUIDE 3 Continue drawing line segments in this manner until you have finished drawing the boundary lines for the shape you should end back at the beginning point 4 Double click on this final end point to complete the shape Black element handles will display when complete Note To Resize the Polygon shape click on the Edit Shape tool Next click the desired shape and note the black handles located at the junction of each line segment Click and drag the desired black sizing handle away from or toward the center of the object until the object is the shape and size you want File Edit Favorites Tools GeoCast Web Define Call Out Area Call Out Area gt Notification Host gt Parameter Call Show E Bb Bv Businesses 2 Health Centers od Police BG Fire Stations BE Schools M od Colleges and Universities Bv Community Centers BEBE Bl Planning Districts Bl Police Districts Subway Trolley Streets Highways Interstates o m yx 2 4 X T V
80. lude Selected buttons were added along with the corresponding checkboxes allowing you to remove multiple candidates or restore multiple candidates previously removed Removing a candidate removes it from the activation Including a candidate restores a removed candidate back into the call list In addition Select Page and Deselect Page links allow you to automatically check uncheck all boxes on the current viewable page and provide a faster easier alternative when working with lists Steps to Remove a Candidate 1 At the Candidates listing click to select the check box Iv corresponding to the desired candidates with an Included status If displayed at the bottom of the form click E E etc representing pages to display all available information 2 Click Remove Selected The candidates are removed from the activation Steps to Include a Candidate 1 At the Candidates listing click to select the check box Iv corresponding to the desired candidates with a Removed status If displayed at the bottom of the form click 1 etc representing pages to display all available information 2 Click Include Selected The candidates are restored back into the call list continued 23 Doc 1 6 0 Figure 18 If desired you can Remove and or Include candidates in the listing Web Call Activation Microsoft Internet Explorer File Edit View Favorites Tools GeoCast W
81. micas que amenaza su area Gesti n de Emergencias or Insert Name recomienda evacuar para proteger su salud y seguridad Rutas Recomendadas de evacuaci n de su rea incluyen Add Route Listings carretera 123 interestatal 12 Por favor permanecer fuera del tel fono y encienda el radio o la televisi n para recibir anuncios de emergencia instrucciones Quarterly Test Alert This is a test of the Emergency Notification System Message This is only a test The Insert Name e g Sheriffs Office Public Safety Communications Center is conducting a test If you are receiving this message the system is performing within acceptable levels Once again this is only a test Thank you for your patience Spanish Alerta Esta es una prueba del Sistema de Notificaci n de Emergencia Esta es s lo una prueba Insert Name e g La oficina del Centro de Seguridad y Comunicaciones del Condado esta realizando una prueba Si usted recibe este mensaje el sistema est realizando dentro de los niveles aceptables Una vez m s esto es s lo una prueba Gracias por su paciencia 7 Doc 1 6 0 GeoCast Web APPENDIX D SAMPLE MESSAGES Notes 73 Doc 1 6 0 GeoCast Web APPENDIX D SAMPLE MESSAGES Notes 74 Doc 1 60
82. n on the toolbar and then click the shortcut in the Favorites list Steps to Access GeoCast Web and Login to the System 1 Access your Web Browser application and type in the address you were given by the DCC Installations team The GeoCast Web Login screen will display 2 At Login Name click the text box and type your assigned user name The Login Name is assigned to a user by the system administrator and used to gain access to the program The user name is unique and case sensitive Type the user name in the assigned lower upper case characters 3 At Password click to select the text box and type your assigned password A Password is a sequence of case sensitive characters that the user must provide to gain access to the system As you type the Password an asterisk will appear where each character was typed Type the password in the assigned lower upper case characters continued ua Doc 1 6 0 GeoCast eb END USER S GUIDE 4 At Company ID click the text box and type the assigned company ID Company ID The Company ID is configured in the installation setup and is part of the association between a specific company s database and the user logging into the system The Company ID 1s case sensitive Type the Company ID in the assigned lower upper case characters 5 Click the Login gt gt button The GeoCast Web Start screen will display Ja f DEM t E AA 17 p UDO
83. nario Security ID in the activation email example the Scenario Security ID is 3771 GeoCast You entered xxxx Is that correct Press 9 for Yes or press 6 for No Caller presses 9 GeoCast To listen to the current scenario message press 1 To re record the scenario message press 2 To start the scenario press 3 To return to the main menu press Caller presses 2 GeoCast After the tone speak the new message After recording the new message press the key Caller speaks the new message and then presses GeoCast listen to the current scenario message press 1 To re record the scenario message press 2 To start the scenario press 3 To return to the main menu press Caller presses 3 GeoCast The scenario is building GeoCast start a scenario press 1 To stop a scenario press 2 To check scenario information press 3 To end this call press Caller presses 60 Doc 1 6 0 GeoCast Web APPENDIX A ACTIVATE A ONE TIME NOTIFICATION BY PHONE Notes 61 16 0 GeoCast Web APPENDIX ACTIVATE ONE TIME NOTIFICATION BY PHONE Notes 62 Doc 1 6 0 GeoCast eb APPENDIX B STOP A NOTIFICATION BY PHONE Appendix B Stop a Notification by Phone Stop a Notification by Phone An activated notification one time or pre built can be stopped from a remote location via a phone call by utilizing the information sent in the email to the Confirmation
84. ne for more information Click Next gt gt Click lt lt Previous to access the previous page Cancel will abort the action The Activation Specify Reports page will display ZA GeoCast Web Call Activation Microsoft Internet Explorer xl ae File Edit Favorites Tools Help GeoCast Web Activation Specify Parameters Confirm Candidates Call Out Area gt Notification Host gt Parameters gt Reports Message Name Missing Child Salem Street 10 14 08 o minutes Number of Attempts Delay Between Calls minutes Emergency sis 4615 555 5555 ES Duration Priority First Call Recipient This field is required lt lt Previous Next gt gt X Cancel continued 19 Doc 1 6 0 GeoCast Web END UsER s GUIDE Figure 15 If the selected GeoCast Web Call Activation Microsoft Internet Explorer Notification Host is The Communicator the Auto Start Call Out and the faim Bnat onions MJ SL 21 are displayed At Auto Start Call Out select the check Activation Specify Parameters box to automatically initiate Call Out Area gt Notification Host gt Parameters gt the activation at the Confirmation page Name Missing Child Salem Street 10 14 08 Deselect the check box to Duration minutes save the activation Number of Attempts o information and initiate the Delay Between Calls minutes activation by phone Pri
85. nfirmation Page 1 Review the selected options listed on the Confirmation page and then click Activate to start the notification A confirmation box will display 2 Click Yes to confirm activation No will abort the action The Activation Summary Report page will display Note Accessing the Activation Summary Report page may take a few minutes depending on the size of your activation because the system will be compiling the data and sending this information to the selected notification host For example a 100 000 person activation may take up to 10 minutes to build depending on your dataset Figure 20 The GeoCast Web Call Activation Microsoft Internet Explorer Bl x Confirmation page will recap all the selected options for the activation Click E acia o sat reolast Web notification The Activation Summary Report page will Activation Confirmation display File Edit View Favorites Tools Help Call Out Area gt Notification Host gt Parameters gt Reports gt Candidates gt Message gt Confirm Please confirm the following notification selections Name Missing Child Salem Street 10 14 08 Number of Candidates to Call 4601 Duration 60 minutes 1 hour 0 minutes Number of Attempts 2 Delay Between Attempts 2 minutes Report Click here to view requested reports Calling Direction Closest to Farthest Call Flow Simple nud x Notification Host NXT 4 0 First Call Candidate 615 555 5
86. nstrucciones Shelter in Place Emergency Alert This is the Emergency Notification System Due to Describe tornadoes hurricane chemical spill threatening your area Emergency Management or Insert Name recommends taking shelter inside your home or other enclosed buildings Please close all doors windows and fireplace dampers Turn off heating or cooling systems Please keep telephone lines clear and turn on your radio or television to receive emergency announcements and instructions Spanish Alerta de Emergencia Este es el sistema de emergencia de notificaci nes Debido a Describe tornados hurac n derrame de sustancias qu micas que amenaza su rea Gesti n de Emergencias or Insert Name recomienda refugiarse dentro de su casa o en otro local cerrado Por favor vaya adentro y cierre todas las puertas ventanas y cualquier chimenea y apage cualquier sistema de calefacci n o sistemas de refrigeraci n Por favor permanecer fuera del tel fono y encienda el radio o la televisi n para recibir anuncios de emergencia y instrucciones Pre evacuation Emergency Alert This is the Emergency Notification System Due to Describe tornadoes hurricane floods fires chemical spill threatening your area Emergency Management or Insert Name has determined evacuations may be necessary but are not recommended at this time County City Officials will advise you if evacuation is necessary You should prepare to evacuate if needed Please
87. nu Full View will refresh the map to the original size and view This option is useful after using the Zoom tools etc Zoom In Center increases the magnification on the center point of the map e g use the Pan tool to move the map and center the desired area then use the Zoom In Center tool to increase the magnification Zoom Out Center decreases the magnification on the center point of the map e g use the Pan tool to move the map and center the desired area then use the Zoom Out Center tool to decrease the magnification from the centered location Draw Circle is a drawing tool that allows you to define a circular shape around the area you want to select Draw Box is a drawing tool that allows you to define a rectangle or a square around the area you want to select Draw Plume is a tool that uploads a plume model file generated from Aloha Once uploaded the plume model shape will display on the map Edit Shape selects graphic elements like shapes and once selected allows you to resize move or delete the selected shape Delete allows you to remove a shape or focal point that has been added to the map First use the Edit Shape tool to select the object and then click Delete continued 8 160 GeoCast Web END USER S GUIDE Ol Place Focal Point allows you to identify the central point the system will use as a default in determining the calling sequence for candidates once a call out area h
88. oice message the actual words spoken in the message Click Render Speech The system will convert the entered text into speech It may take a couple seconds for the system to convert the text to a speech file after the Render Speech button is selected When complete the message will automatically play Listen to the message and verify accuracy Click M to stop playing the message continued 25 Doc 1 6 0 Import Voice Recording Figure 19 To define the Voice Message that will be sent to candidates for this activation at the Set Voice Message page select from Available Messages record enter a message and then select the desired message Call Flow When complete click Next gt gt to access the Confirmation page GeoCast Web END UsER s GUIDE For a new Import Voice Recording message complete the following At Available Messages click and select Create New Message Click the Import Voice Recording radio button Click Browse The Choose File box will display Navigate to the desired wav file select it and then click Open The file location will display in the navigation path box Click Import File At Message Text click the text box and type the text of the voice message the actual words spoken in the message The maximum length of the Message Text field is 1500 characters Click listen to the message and verify accuracy Click M to stop playing the m
89. olor of Value of or Label by Value of If Select Single Symbol Click the radio button corresponding to Single Symbol At Marker click and select Circle Square Triangle Cross or Star At Size click and select the desired point size for the selected marker At Color click the displayed color box to display the color palette At Hue click along the color bar to selected the desired color At Sat click along the color bar to select the saturation of the color At Bri click along the color bar to change the brightness of the color Click OK to save the settings or click Cancel to abort the action Click Apply Click lt lt Return to go back to the Map Management screen If Select Color by Value of Click the radio button corresponding to Color by Value of At Color by Value of click 7 and select the desired value defined in the shape file The listed values are specific to the selected layer The Value list will display the related listing for the selected value If displayed at the bottom of the form click E BH Ed etc representing pages to display all available information At the Color column click the displayed color box to display the color palette At Hue click along the color bar to selected the desired color At Sat click along the color bar to select the saturation of the color At click along the color bar to change the brightness of the color Click OK to save the setting
90. ompany administrators in addition to end user activities have the authority to create edit or remove notifications refer to the Company Administrators section and the topic titled Pre Built Notification When the time comes to activate a Pre Built Notification click the Activate link at the Pre Built Access Pre Built Notifications and Activate Figure 27 To access the Pre Built Notifications page and activate click the Pre Built Notification button on the Main Menu of GeoCast Web Next find the notification you want to activate and then click Activate A confirmation box will display Click Yes to confirm the activation Notifications page to initiate the activation process Step 1 At the Pre Built Notifications page find the notification you want to activate in the Notifications table and then click Activate A confirmation box will display Click Yes to confirm activation Step 2 Activation Summary Report screen will display recapping the selected parameters and statistics for the notification Options are available to view a listing of candidates and or download reporting data Steps to Access Pre Built Notifications and Activate a Notification 1 Click the Pre Built Notification button on the Main Menu of GeoCast Web The Pre Built Notifications page will display 2 Find the notification that you want to activate in the listing and then click Activate A confirmation box will display 3
91. ool and click to select the location on the map to place the focal point of the plume model shape The Upload Plume Model page will display 2 Select from the following options To Upload a New File At Upload New File click Browse The Choose File box will display Navigate to the desired pas or txt file select it and then click Open At File Measurement Units click the dropdown arrow and select Specified in pas File Yards Feet Meters or Miles ALOHA files include the unit of measurement therefore you would select Specified in pas File If you are uploading a txt file you must select the applicable unit of measurement Click Upload The file will display in the Use Previous File erid as selected 1 In addition the plume model shape will display in the Preview File box Ifthe plume model shape displays as expected click Draw Plume to add it to the call out area To Use a Previous File At the Use Previous File table check the box Iv corresponding to the desired plume model shape in the listing in order to select it If displayed at the bottom of the form click 1 etc representing pages to display all available information When plume model shape is selected it will display in the Preview File box Note Multiple plume models shapes cannot be selected and drawn to the call out area Ifthe plume model shape displays as expected click Draw Plume to add it to the call out area Tips fo
92. ority Emergency HE email message will be sent 415 P1555 5555 o to the Confirmation Email Confirmation Email ccooper dccusa com address with instructions on per Auto Start Call Out how to activate by phone Q This field is required Specify Reports Steps to Specify Reports 1 Click Add Report 2 Under the Report column click and select a report 3 Under the nterval Type column click and select Completion Only Interval and Completion or Interval Only Interval Type Interval Type refers to the time you want to receive the selected report If set to Completion Only the selected report will be emailed when the activation has completed filling the number of defined positions or when the duration has expired If set to Interval Only the selected report will be emailed every x minutes with x being the designated number of minutes defined at the Interval Time field If set to Interval and Completion the selected report will be emailed every x minutes with x being the designated number of minutes defined at the Interval Time field and when the activated notification has completed 4 At Interval Time click to select the text box and type the number of minutes Interval Time Interval Time indicates the period of time the selected report will be emailed e g every x minutes from the time the activation is started until completion This field will accept numeric characters from 1 999 and is
93. ouble click the attached NT report is continued 37 Doc 1 6 0 GeoCast Veh END USER S GUIDE Report Summaries The following is a list of available GeoCast Web Activation Reports Note Based on your particular configuration activations can be split according to a defined activation size e g Split the activation if the number of candidates selected exceeds 100 000 If an activation 1s split based on a defined activation size then each activation will be treated as a separate activation in relation to audit information reports stopping the activation etc Activation Roster Status Report will display the notification name start and end time of the activation the duration a listing of all candidates and their response to a message prompt e g yes or Activation Summary Report will display notification name start and end time of the activation the duration the summary of the activation information e g phone status number of errors ringbacks etc call summary number of outbound and or inbound calls number of lines used and total call time and the results number of qualified or disqualified candidates Call Detail by Name will display the notification name start and end time of the activation the duration and a detailed listing of all calls made for the activation sorted by the candidate s name It also includes the candidate s pick up time the duration of the call in seconds the p
94. p If you select both The Communicator NXT and The Communicator hosts this is how the system will behave at activation using the bilingual call flow If The Communicator is selected the system will use the Simple call flow and the First message typically English defined for the bilingual call flow If The Communicator NXT is selected the system will use the bilingual call flow and messages 3 Atthe Set Voice Message page you will select the bilingual call flow from the dropdown listing 4 The message area will display two areas where you will select record or import a message for each language in the call flow 5 Atactivation if an answering machine picks up the English message will be left continued 68 Doc 1 6 0 GeoCast eb APPENDIX C BILINGUAL MESSAGING Messages are created in the same way as described in previous chapters However two messages will need to be created for a bilingual call flow 3 GeoCast Web Call Activation Microsoft Internet Explorer B File Edit View Favorites Tools Help GeoCast Web Call Out Area gt Notification Host gt Parameters gt Reports gt Candidates gt Message gt Confirm e imple Bilingual v voice Message English Create New Message Voice Type Click here to get the Speech Recorder Voice Recording VOICE RECORDER Play Import Voice Recording way Message Text
95. p Date Time is the date and time the system picked up the phone to place an outbound call or received an inbound call Qualified refers to the number of candidates who responded to the message with a Yes response if the message required a response the Simple call flow does not Qualified is used in relation to Call Status Required refers to the Fill Status and identifies the number of candidates required to respond to the activation Response 1 is not applicable for a GeoCast Web activation Response 2 is not applicable for a GeoCast Web activation Seq or Sequence is not applicable for a GeoCast Web activation 40 Doc 1 60 Sample Reports GeoCast eh END USER S GUIDE The following are two report examples Activation Summary and Call Detail by Time DCC Actmration Summary Report Wednesday December 31 2003 1 05 08PM Communicator simple Delivery Wednesday Decerber 31 2005 11 35 504 M Wednesday December 31 2005 11 37 214M motes 31 seconds Stabs HUI Hune Un EF No Einzhack Total Call Summary Chithoured Lines used Total Call time Wedstr December 31 2003 1 06 47 FM Communicator simple Delivery Wedresday Decerrber 31 203 11 35 30A M Wedresday Decerber 31 203 11 3721AM 1 mres Al seconds Hame 11 33 50 41M 515 HOAH S ARE CHEISTLAH PRES CH 11 35 514M 44 S UTHSENBNIHAL HOSPITAL 41 Phone H H anal 555 555 5555 Doc 1 6 0
96. r Uploading Files Plume model shapes cannot be moved or resized in the call out area Multiple plume models shapes cannot be uploaded to a call out area Draw Box Polygon and Circle tools can be used to select additional call out areas but only after the Draw Plume tool is utilized If you select a call out area before the Draw Plume tool the selected areas will be cleared when the plume model shape is drawn to the call out area Facil ax Web Tall Aa Talernel Finlisrer Fis Edi Wiw Feeries GeoCast Web Define Call Out Area Call Qut Arta gt Aoltilicalion Hus ES Nlis s o Browse ME is File Name Date Uploaded 8SidedShape txt 9 30 2008 11 04 30 AM East pas 9 30 2008 11 05 58 genericfile txt 9 30 2008 11 05 14 AM 9 30 2008 11 04 52 2 Remove Preview File South pas 9 30 2008 11 05 24 AM iarch Genter Layer BAMMENDY In Field Named AREA Search Clear Doc 1 6 0 GeoCast eb END USER S GUIDE Figure 9 The plume model GeoCast Web Call Activation Microsoft Internet Explorer will then display in the call File Edit View Favorites Tools Help GeoCast Web Define Call Out Area Call Out Area gt Notification Host gt Parameters gt Report
97. required if Interval Only or Interval and Completion is selected at the nterval Type field If The Communicator is the Notification Host a dropdown will display with 15 minute interval options 15 30 45 or 60 minutes 5 Under the Email Address column the text box automatically populates with the default email address To change this email address click to select the text box and type in the complete email address e g jsmith 2 domain com 6 Click Save to save the report continued 20 Doc 1 6 0 GeoCast Veh END UsER s GUIDE Continue adding reports as desired 8 Click Next gt gt Click lt lt Previous to access the previous page Cancel will abort the action An indicator will display stating Retrieving candidates Figure 16 Add reports if ActivationReports Microsoft Internet Explorer 101 x needed by clicking the Add File Edit View Favorites Tools a Report button Select the Report and the Interval Type If applicable enter an Geo Cast We Interval Time Enter Email Address and then click Save Continue adding reports as desired Click gt gt 10 access Select Activation Detail Name Completion Only ccooper dccusa com n Remove Candidates page Activation Roster Status Interval and Completion i5 ccoopen decusa com am Remove Call Out Area 2 Notification Host gt Parameters gt Reports 2 Candidates gt
98. s gt Candidates Message rd rd Homes a Iv Bi Businesses 1 el v lv Health Centers a E 22 Police is E OR E s qu Fire Stations TN Md Public Schools r Colleges and Universities A rd Community Centers iv li Hospitals Planning Districts XP i Bl Police Districts Subway Trolley iv Water Y Streets Nau i fd Highways Iv Interstates Call Out Areas N current 1 Candidates Selected 2039 Data Search Center Search Layer BANNBNDY In Field Named AREA Search The Data Search Center for the Define Call Out Area page is composed of the Search Layer In Field Named and Search For fields Once you choose a specific Search Layer the In Field Named dropdown will list available fields corresponding to the selected layer Enter the information you wish to locate in the Search For text box e g street name and then click the Search button The system will zoom into the map and highlight the first feature matching the entered search criteria All search results will be listed below the Data Search Center box Search Hints amp Tips Although map information varies from site to site there are certain fields used most frequently to help define the call out area for the notification Generally these fields are located in the notification layers where the phone numbers are located The easiest way to find notification layers is to look at the ones
99. s calls made by the system to a candidate Phone Type indicates the device type e g work home cell other and the detail for the device e g phone number for the device type etc continued 39 Doc 1 6 0 GeoCast 0 END UsER s GUIDE Phone Status indicates the number of calls that had the following condition not all phone status codes are applicable for a GeoCast Web activation answered In other words no one pushed a button to create a tone the system could understand as a response to a prompt AM Answering Machine the system detected an answering machine after the phone number was connected BL BusyLine the phone number called was busy 00000000 Enor he system andlor phone card driver detected a general processing the system detected ax machine modem after phone number connected HU Hmg Up the candidate disconnected the call therefore the system hung up the HD hwldD the user ID entered is invalid or 00 Missing Script the system detected a referenced call flow is missing NA No Answer 0 the phone number called did not answer OL Operator Intercept thephonenumberismotinserceorTelzappe was encountered 00000404 RB NoRmgak 1 the phone number called did not produce ringing tones FR Failedto Respond the Dual Tone Multi Frequency response occurred after the call was Picku
100. s or click Cancel to abort the action Click Apply Click lt lt Return to go back to the Map Management screen continued 46 Doc 1 6 0 Figure 32 At the Vis Layer form click Edit corresponding to the desired layer At the Edit Map Layer screen you change the Layer Name select and define the Symbology for the layer define the Display Scale and attach an SOL Query a GeoCast Web Map Management Microsoft Internet Explorer File Edit View Favorites Tools Help GeoCast Web Chateste wn j X East Boston Genfjal y Back Bav Bgacoff Hill Fenway Kenmore South End Sayth Boston Brookins Roxbury 9 Jamaica North Dqd ichester Aliston B ngaht n Harbor Islands South Dorchester Mattapan t 5 West Roxbury Hyde Park If you do not see a map click here to get the Adobe SVG Viewer If you have downloaded the viewer and still see a map please omer Support Map Units 5 English Time remaining 01 25 a GeoCast Web Edit Map Layer Microsoft Internet Explorer File Edit View Favorites Tools Help GeoCast Web Company Dialogic Communications Corporation elem ire Stations Dataset towns shp Symbology 9 Single Symbol Color cur MN new SK Cancel Display Scale Maximum Zoom Out 1 inch Minimum Zoom In 1 inch SQL Query amp Time rema
101. s the Define Call Out Area page If the viewer has already been downloaded on your system and the map does not display try refreshing the map by clicking the Full View icon If this does not correct the problem please call DCC Technical Services at 615 794 2307 for assistance continued 6 Doc 1 6 0 Figure 4 access the Define Call Out Area page click the One Time Notification button on the Main Menu of GeoCast Web About the Define Call Out Area Page Fields Defined GeoCast eb END USER S GUIDE GeoCast Web Call Activation Microsoft Internet Explorer x File Edit view Favorites Tools GeoCast Web Define Call Out Area Call Out Area gt Call Show Iv Iv lv Businesses v lv Health Centers ter v M Fire Stations rd amp Public Schools r Bi Colleges and Universities I Md Community Centers vv Hospitals RITA Planning Districts 0 E x 1 6 le Ww M Police Districts a Submay Trolley Y Streets Highways jv Interstates Call Out Areas Delete Candidates Selected 0 Data Search Center Search Layer Homes In Field Named ADDRESS The Define Call Out Area page allows you to identify the call out areas on the displayed map using various selecting searching and drawing tools Once identified call out areas can be saved In addition Map Layers can be turned on and off for viewing Zoom tools can be us
102. t 1091 Salem St 1101 Salem El 1106 Saler St 1112 Saler t 1118 Salem El 1121 Salem El 1211 Salem St 1212 Salem Et Smirch For ADIOS SFARCH ADDRESS 1215 Salem El SEARCH SS 1219 Salem St Doc 1 6 0 Show Hide Map Layers Select Candidates Figure 11 select candidates click check box located under the Call column to select The Candidates Selected field will display number of contacts in the defined call out areas GeoCast Veh END USER S GUIDE Each site will have different Layers and varying Layer names will be displayed in the Show column depending on the Shape file installed A Layer can be defined as one item in a Shape file For example if the Shape file defines Homes Streets Business Shelters Schools Hospitals Fire Stations and Railroads then one Layer might be Schools another Layer might be Hospitals etc These are displayed under the Show column The Show column will display the available Layers as defined by the installed Shape file and is configured by the company administrator A Layer will be visible on the map if selected or hidden on the map if deselected Steps to Show or Hide Map Layers 1 By default each layer defined by the installed shape file is selected indicated by the check mark displayed in the corresponding check box in the Show column 2 Toremove a layer so that it does not display on the map click to deselect the correspondin
103. t Priority click and select Testing Low Medium High or Emergency Priority Priority defines the relative importance of the activation in relation to other call activations in the GeoCast Web database and gauges allocation of resources If the activation is for test purposes only then it should be rated as Testing or Low on the priority list If the activation is for emergency contact purposes it should be rated as Emergency or High on the list The default Priority is Testing 6 At Confirmation Email if displayed the text box automatically populates with the email address of the user if entered in User Management To change this email address click to select the text box and type in the complete email address e g jsmith domain com This field will only display if the Notification Host is set to The Communicator Click for more information on Confirmation Email continued 18 Doc 1 60 First Call Recipient Auto Start Call Out Figure 14 If the selected Notification Host is The Communicator NXT set the activation Parameters by defining the Duration Number of Attempts Delay Between Calls Priority and First Call Recipient Click Next gt gt to access the Select Candidates page GeoCast eb END USER S GUIDE Note If the Auto Start Call Out box 15 checked then an email confirming the activation along with instructions on how to stop the activation by phone will be sent to th
104. t up for only Voice Recording and Import Voice Recording In addition the messages that display in the Available Messages dropdown depends on the Language assigned to the message in Message Management and the Flow Refer to Appendix C Bilingual Messaging for more information To select an existing message complete the following At Available Messages click and select the desired message Click 2 to play the recorded message and verify accuracy Click M to stop playing the message For a new Voice Recording message complete the following At Available Messages click and select Create New Message Click the Voice Recording radio button At Message Text click the text box and type the text of the voice message the actual words spoken in the message The maximum length of the Message Text field 15 1500 characters To record the speech segment to be used in the voice message ensure the microphone or recording device is installed and operating properly on your PC Click for more tips on recording Click M and record the speech segment to be used for this voice message Click M to stop recording or playing the message Click to listen to the recorded message and verify accuracy For a new Text to Speech TTS message complete the following At Available Messages click and select Create New Message Click the Text to Speech radio button At Message Text click the text box and type the text of the v
105. tifcation Host The Communicator Access Notification Steps to Access the Notification Alert Recipient Screen Alert Recipient 1 At the Main Menu click Notification Alert Recipient The Notification Alert Recipient screen will display If displayed at the bottom of the form click ES 2 El etc representing pages to display all available information 54 1 6 0 Add Alert Recipient Name Device Type Information Figure 38 Click the New Recipient button to add a alert recipient Type a Name select a Device Type and then enter the device type Information 1 phone number or email address Click Save The recipient is added to the listing GeoCast Web COMPANY ADMINISTRATOR S GUIDE Steps to Add a Notification Alert Recipient 1 At the Notification Alert Recipient screen click the New Recipient button A text box will display at the Name listing Under the Name column click to select the text box and type the name you will assign the recipient Type in the name of the alert recipient All characters are valid e g letters numbers punctuation and special characters are allowed The length of a Name can be between 1 and 75 characters Under the Device Type column click and select Phone Number or Email Address If Email Address is selected as the device type for the alert recipient at each activation the recipient will receive an email containing the following a wav fi
106. tivate a One Time Notification by Phong Start a One Time Notification by Phone A created one time notification can be activated from a remote location via a phone call if the Auto Start Call Out field is unchecked at the Define Parameters page during the activation process of a one time notification The email is sent to the Email Confirmation address when you click the Activate button at the Confirmation page This email lists the name of the scenario the phone number to call to activate the scenario the Company ID number and the Activation Scenario Security ID For security reasons the email recipient will be required to supply the Scenario Activation Password for GeoCast Web this will be the same number as the Scenario Security ID Note Starting a One Time Notification by Phone is only applicable for customers that have set The Communicator as the Host This option is not available for The Communicator NXT Steps to Start a One Time Notification by Phone 1 Your activation email should look something like the following Dose Jonn Subject 1 3771 Confirmation for 1Call Suitcase Installation for Scenario 3771 GeoCastWeb Chris 1111 The suitcase for Scenario 3771 GeoCastWeb Chris 1111 has been successfully installed and is now ready for activation To activate the scenario dial 555 555 5555 You will be asked for the Company Identification Number Enter 1 You will be asked for your Activation Securi
107. ttempts Delay Between Calls Report Type Calling Direction Notification Host Call Flow Priority First Call Candidate Message Message Loaded Click here to get the S YOICE RECORDER Time remaining 14 28 60 minutes 1 hour 0 minutes 2 2 5 Click here to view requested reports Closest to Farthest NXT 4 0 Simple Emergency 615 555 5555 English Create New Message None 9 English 53 Download Report Packet Retum gt gt Local intranet Doc 1 6 0 GeoCast Web COMPANY ADMINISTRATOR S GUIDE Notification Alert Recipient Notification Alert Recipient The Notification Alert Recipient option allows administrators to add individuals to receive a notification information email or notification message every time a notification is activated If Email Address is selected as the device type for the alert recipient at each activation the recipient will receive an email containing the following a wav file attachment of the notification message a txt file attachment of pertinent notification information similar to the Activation Summary Report and a default email Subject and Body message that 1s set up at installation Typically these recipients want to be notified when activations occur and to have a record of each occurrence but do not need to be called The contents of the notification alert email are configured by DCC at the time of installation If you would lik
108. ty ID Number Enter a valid Activation Security ID Number You will be asked for the This scenario contains 2 Roster Members For assistance dial Dialogic Support at 615 794 2307 2 activate follow the instructions in the email You will be prompted to record the message and then activate See the sample call flow on the following page for a remote scenario activation continued 59 1 6 0 GeoCast eb APPENDIX A ACTIVATE A ONE TIME NOTIFICATION BY PHONE Sample Call Flow for a Remote Activation The following is a representation of a typical scenario activation phone call and is used for illustration purposes Sample Call Flow User Activates a One Call Notification from a Remote Location Caller places a phone call to the Remote Call Out Activation phone number GeoCast Hello This is the remote activation module Please enter your Company ID followed by sign Caller enters their Company ID in the activation email example the Company ID is 1 GeoCast You entered xxxx Is that correct Press 9 for Yes or press 6 for No Caller presses 9 GeoCast Please enter your Scenario Activation Password followed by the sign or press alone for more options Caller enters their Scenario Activation Password in the activation email example the Scenario Activation Password is 3771 GeoCast Please enter your Scenario Security ID followed by the sign Caller enters their Sce
109. ver event specific information and or instruction via phone Features amp Benefits Uses industry standard ArcIMS technology from ESRI Launches geographic based notifications through any Internet connection and supported web browser Provides remote activation of notifications safely and securely via the Internet Combines the most accurate phone and map data available for communication Provides the most flexible directional calling capabilities available for notifications Processes thousands of names phone numbers per minute for immediate notification Allows you to utilize on or off site phone lines for notification Provides comprehensive reporting by email for a full audit trail LO Serves as the most efficient means available for widespread communication with local residents communities at risk etc How Do Access GeoCast Web Login Login Name Password End users will be assigned a Company ID Login Name and Password by the company administrator Company ID Login Name and Password are case sensitive meaning the system will differentiate between a user name of JohnDoe and johndoe If the Company ID Login Name and or Password are not typed exactly as assigned then the system will return an error message e g Invalid login etc Note Once you have accessed GeoCast Web you can add the web page to your list of favorite pages Any time you want to open that page just click the Favorites butto
110. with a Call checkbox Common names for these notification layers are Residences Homes Businesses Schools Hospitals etc In addition to Phone Number these layers typically have Name Address Street City and Zip Code information which can be very helpful to narrow down the call out area For example this functionality can be used to search for a specific street where an incident is occurring and then select a mile radius call out area in order to tell residents to stay inside and lock doors When phone number data is supplied to your geocoding provider department the street number street name and street type are separate instances Typically when this is geocoded to the map they are appended together to create an Address field In some cases extra spaces are left between the various information 555 lt space gt lt space gt lt space gt Main lt space gt lt space gt St lt space gt This is often the case with first name and last name which are typically merged into one Full Name field Consequently if you try to look for a specific address or name no results will display because you did not enter the specific number of spaces Because phone data comes from different sources and the information provided can vary there is not a perfect science to filtering out data inconsistencies continued 13 Doc 1 6 0 Figure 10 To search for specific items or features on the map at the Data Search Center fields select the d

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