Digital KVM Extender User Manual - I
Contents
1. LAN CE790R Note See p 15 for the CE790T rear view installation diagram Chapter 3 Operation Overview This section provides a description of the procedures involved in the configuration and operation of your CE790 installation including how to use the On Screen Display OSD LED Display Both the CE790T transmitter and CE790R receiver units have front panel LEDs to indicate their operating and power status as shown in the table below LED Indication Status Lights GREEN when LAN is connected Off when LAN is not connected Blinks GREEN when Ethernet is active Lights Orange to indicate large network bandwidth ultra high video is being used Power OFF when power is off Lights GREEN when the unit is powered on and a network connection is established Light RED when the unit is powered on but there is no network connection Invoking the OSD The On Screen Display OSD is a keyboard driven menu based method to handle control and configuration operations Both the CE790T transmitter and the CE790R receiver units have OSDs All procedures start from the OSD main screen To invoke the OSD either press the OSD pushbutton on the front of the unit or tap the Scroll Lock key twice Note You can change the OSD invocation hotkey to the left or right Ctrl keys See Configuration page 25 for details The Ctrl2. 6 Keep holding the OSD pushbutton for a further three seconds The front panel LEDs flash green alternately to indicate Firmware Upgrade Mode is in effect 7 Release the OSD pushbutton 29 CE790 User Manual Starting the Upgrade To upgrade your firmware 1 Open a web browser and key in the following address Upgrading the CE790T http 192 168 168 15 upg htm Upgrading the CE790R http 192 168 168 16 upg htm The Firmware Upgrade screen appears ATEN Inter Co Ltd All ri Firmware Upgrade Please select a file bin to upgrade Upgrading firmware may take about 2 mins it MUST NOT be interrupted 2 Click Browse to find the Firmware Upgrade file you have just downloaded Then click Upgrade As the Upgrade proceeds progress toward completion is shown on the Progress bar Note Upgrading the firmware will take a few minutes so do not interrupt the process Upgrade Succeeded After the upgrade has completed a screen appears to inform you that the procedure was successful ATEN Inte Firmware upgrade SUCCEEDED The system is now restarting Firmware Information Product Type Firmware Version Firmware Release Date 30 Appendix Safety Instructions General Read all of these instructions Save them for future reference Follow all warnings and instructions marked on the device Do not place the d
3. D Note The serial port on the CE790T connects to the computer the serial port on the CE790R not shown connects to a serial device optional 15 CE790 User Manual Setting Up a Networked Installation Setting up the CE790 Digital KVM Extender system in a networked configuration allows point to point point to multipoint and multipoint to multipoint operation by connecting multiple CE790Ts and CE790Rs over the same TCP IP LAN Note 1 The CE790T CE790R units are preconfigured with factory default network settings If you install only one CE790 Digital KVM Extender system that is one CE790T and one CE790R you do not need to change these default network settings See Default IP Addresses page 27 for further details 2 Ina networked configuration with multiple units on the same TCP IP LAN each CE790T CE790R unit must be configured with a unique IP address See Configuration page 25 for further details Make sure that all the equipment to be connected up is powered Off Refer to the installation diagram on the following page and do the following 1 At the transmitter site plug the cables from the console devices mouse keyboard monitor microphone speakers into their ports on the Console section on the rear of the CE790T transmitter Each port is marked with an appropriate icon to indicate itself Plug the appropriate connectors on the USB KVM cable supplie
4. Noth AMCA 2 e ugeet a eE 8 34 ee 35 Troubleshooting it li Pelee Pee ee 36 MEIER REN ENKEN Ee teen ed eau H 36 About SPHD Connectors 36 Limited Warranty e ENNEN hla Sse a Yee Pons ene ee one 36 vi CE790 User Manual About this Manual This User Manual is provided to help you get the most from your system It covers all aspects of installation configuration and operation An overview of the information found in the manual is provided below Chapter 1 Introduction introduces you to the CE790 system Its purpose features and benefits are presented and its front and back panel components are described Chapter 2 Hardware Setup describes the steps that are necessary to quickly and safely set up your installation Chapter 3 Operation explains the fundamental concepts involved in operating the CE790 system and provides a complete description of the CE790T and CE790R s On Screen Displays OSDs and how to work with them Chapter 4 The Firmware Upgrade Utility explains how to use this utility to upgrade the CE790 s firmware with the latest available versions An Appendix provides specifications and other technical information regarding the CE790 vii CE790 User Manual Conventions This manual uses the following conventions Monospaced II A Indicates text that you should key in Indicates keys you should press For example Enter means to press the Enter key If keys need to be chord
5. keys must be both left or both right CE790 User Manual OSD Main Screens When you invoke the OSD screens similar to the ones below appears CE790T CE790R 20 Chapter 3 Operation OSD Navigation Action Method Using the CE790T CE790R Pushbuttons Use the OSD pushbutton on the front of the unit to cycle the OSD highlight bar through the available options When the highlight bar is on the option you want to select press the Select pushbutton to go there Using the Keyboard Use the Up and Down Arrow keys to move the OSD highlight bar up or down Use the Page Up Page Down keys to move to the next or previous menu level When the highlight bar is on the option you want to select press Enter Using the Function Keys In some menu levels you can use the Function buttons F1 F6 for the CE790T F1 F5 for the CE790R to select a menu option The highlight bar will move straight to the option you have selected Then press Enter Exiting the OSD To exit the OSD press Esc on the keyboard or move the OSD highlight bar to RETURN on the OSD main menu page and press the Select pushbutton on the front of the unit The OSD disappears and your computer desktop screen will be displayed 21 CE790 User Manual OSD Functions Video Quality CE790T only The CE790 allows you to transmit low normal high ultra high video quality images To set the v
6. the OSD main menu page and press the OSD pushbutton on the front of the unit The OSD disappears and your computer desktop screen will be displayed Default IP Addresses The preconfigured factory default IP addresses for the CE790 units are as follows CE790T 192 168 168 15 CE790R 192 168 168 16 27 CE790 User Manual OSD Function Summary CE790T Setting Function VIDEO QUALITY Allows you to set the video compression ratio Note The default setting is NORMAL SPEAKER Allows you to turn the audio on off Note The default setting is ON MIC Allows you to turn the microphone on off Note The default setting is ON DESTINATION Allows you to connect to or disconnect from a CE790R connect to a specific IP address or broadcast to every CE790R on the TCP IP LAN Note The default settings are NONE selected and CONNECT CONFIGURATION Allows you configure the IP address and subnet mask of a CE790R rename a CE790R set the duration and set the OSD invocation hotkeys Note The default OSD invocation is Scroll Lock Scroll Lock BAUD RATE Allows you to set the baud rate Note The default setting is 9600 RETURN Allows you to exit the OSD CE790R Setting Function SPEAKER Allows you to turn the audio on off Note The default setting is ON MIC Allows you to turn the microphone on off Note The default setting is ON SOURCE Allows you to conn
7. Digital KVM Extender CE790 User Manual STATUS POWER TECH iTech Company LLC COMPANY TOLL FREE 888 483 2418 EMAIL info i techcompany com WEB www i techcompany com CE790 User Manual User Information Online Registration Be sure to register your product at our online support center International http support aten com North America http www aten usa com product_registration Telephone Support For telephone support call this number International 886 2 8692 6959 North America ATEN TECH 1 888 999 ATEN ATEN NJ 1 732 356 1703 User Notice All information documentation and specifications contained in this manual are subject to change without prior notification by the manufacturer The manufacturer makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose Any of the manufacturer s software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized m
8. SD page 19 2 Select Destination from the main menu The sub menu appears 3 Select from the following options None no CE79OR is selected disconnect from all CE790Rs Destination List a further sub menu appears allowing you to Connect to or Disconnect from a specific CE790R in a point to point configuration or to Return to the previous menu level Note The Destination List is refreshed according to the Duration setting See Configuration page 25 IP allows you to connect to a specific IP address Key in a valid IP address and press Enter Broadcast allows you to connect to every CE790R in the Destination List in a point to multipoint configuration Note CE790R units added to the Destination List after the Broadcast command is sent do not receive the signal Send the command again after the Destination List is refreshed 23 CE790 User Manual Source CE790R only This option allows you to connect the CE790R receiver s to a CE790T transmitter unit i e the source in the point to point configurations over the TCP IP LAN that you have already set up on the CE790T Note The CE790T network settings should be configured before the CE790R s See Configuration page 25 for details To set the CE790R s source do the following 1 Invoke the OSD See Invoking the OSD page 19 2 Select Source from the main menu The sub menu appears 3 Select from the followin
9. accessible but you want the system equipment to reside in a safe location away from the dust and dirt of the factory floor or the harsh environmental influence of a construction site for example The CE790 is also useful for control and security purposes where you can have the system unit in a secure area at the same time that you put the console in the most convenient location for user access This is ideal for managing highly confidential data systems The CE790 improves on previous designs by 1 the addition of an intuitive On Screen Display OSD on both the transmitter and receiver units for easy setup and operation 2 working over a standard TCP IP LAN network via inexpensive Cat 5e cable that allows point to point point to multipoint and multipoint to multipoint administration without the need for an additional KVM switch 3 the addition of an RS 232 port on both the transmitter and receiver Units to connect to a serial terminal for configuration and serial devices such as touchscreens and barcode scanners 4 the addition of a dedicated KVM port section on the Local Unit so you can simply and easily include a KVM switch in your installation and 5 featuring a custom ASIC to ensure the utmost in reliability and compatibility With an OSD RS 232 support and Auto MDIX the CE790 is the most cost effective and convenient way to get a full workstation experience from anywhere on the intranet CE790 User Manual Feature
10. ation Diagrams 14 CE790T CE790R Rear View 14 CE790T Front View 15 Setting Up a Networked Installation 16 Networked Installation Diagram 18 CE790T CE790R Rear View 18 3 Operation OVGIVICW AO eda ten Ee engine tet Andale gated aA dia ee 19 LED Display iia Pe be ee Pid weed oe eee hg meee 19 CE790 User Manual Invoking the OSD 73 ENEE rela a eet 19 SD Main tree 2 ee ely A Se ew ee 20 CET Fiona tt A it AA AA AO AAA 20 CETOORS usada alitas EE 20 OSD Navigation cito a Pee ede ticas 21 OSD FUNCIONS 5 2 seve sit eave tie fhe oe li Dieu Var a 22 Video Quality CE790T only 0 eee eee 22 SPCAKCMi skies as Eee E A tee NEE e 22 Mica raid bb ek ger o Zeg ia Ad A ee 22 Destination CE790T on 23 Source CE790R on 24 Configurations 2 5 taa eee EE 25 Baud Rate pepe to bee geile ges buyers 27 ROMO Li o Senta ce eee A A a dE a iaa 27 Default IP Addresses 27 OSD Function Summary 28 CEP si ah telnet ett be pete Be ead pth eines 28 CETOOR ia ia pl deck oe ce e esa rn 28 4 The Firmware Upgrade Utility Before You Begin uy coimas Bee Pees DIS a ers 29 Starting the Upgrade 30 Upgrade Succeeded sni risroroni espt ory p ENEE Pens nee ee ke 30 Appendix Safety Instructions 31 CA saad wee en Seas eRe etn Ss seg d 31 Rack Mounting 0 0 0c eee teens 33 Technical SUppOM ses eer tee toe acca dE E ee fat deeg 34 International aiurri eel c ac ie ee eee bo ee ee 34
11. ault video quality setting from Normal to High or Ultra High using the OSD See Video Quality CE790T only page 22 About SPHD Connectors This product uses SPHD connectors for its KVM and or Console ports We have specifically modified the shape of these connectors so that only KVM cables that we have designed to work with this product can be connected Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT DISK OR ITS DOCUMENTATION The direct vendor makes no warranty or representation expressed implied or statutory with respect to the contents or use of this documentation and especially disclaims its quality performance merchantability or fitness for any particular purpose The direct vendor also reserves the right to revise or update the device or documentation without obligation to notify any individual or entity of such revisions or update For further inquiries please contact your direct vendor 36 CE790 User Manual Troubleshooting Overview Operation problems can be due to a variety of causes The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets Problem Action No video Make sure that all cables are securely plugged into their sockets Poor quality video Adjust th
12. below b The second method is to use the STP cable shielding for grounding In this case make sure that the shielding makes tight contact with the top inside of the RJ 45 connector as shown in the diagram below In either case make sure that the sides of the RJ 45 connector make tight contact with the grounding contacts on the sides of the RJ 45 socket as shown in the diagram below Chapter 2 Hardware Setup Setting Up a Point to Point Installation Setting up the CE790 Digital KVM Extender system in a point to point configuration is simply a matter of plugging in the cables Note In a point to point configuration no administrator setup of the CE790T or the CE790R is necessary Make sure that all the equipment to be connected up is powered Off Refer to the installation diagrams on the following pages and do the following 1 At the transmitter site plug the cables from the console devices mouse keyboard monitor microphone speakers into their ports on the Console section on the rear of the CE790T transmitter Each port is marked with an appropriate icon to indicate itself Plug the appropriate connectors on the USB KVM cable supplied with this unit into their ports on the KVM section on the front of the CE790T transmitter Plug the connectors on the other end of the USB KVM cable into the appropriate ports on the computer Each connector is marked with an appropr
13. cks To rack mount a unit do the following 1 Using the screws provided in the Rack Mount Kit screw the mounting bracket into the top or bottom of the unit as show in the diagram below Phillips hex head a M3 x8 CE790 User Manual 2 Screw the bracket into any convenient location on the rack O O OO O OO O OO O OO O OO O OCO O OO O OO O OG O O OG O OO O OOQ Note These screws are not provided We recommend that you use M5 x 12 Phillips Type I cross recessed type screws 10 Chapter 2 Hardware Setup Installation Grounding To prevent damage to your installation it is important that all devices are properly grounded 1 Use the two grounding wires supplied with this package to ground both units by connecting one end of the wire to the grounding terminal and the other end of the wire to a suitable grounded object 2 Make sure that the computer that the CE790T connects to and the monitor that the CE790R connects to are properly grounded CE790 User Manual 3 For increased grounding protection use STP shielded twisted pair cable to connect the Local and Remote Units There are two methods that can be used a In addition to the eight paired wires STP cable also contains a grounding wire Solder this wire to the RJ 45 connector as shown in the diagram
14. d with this unit into their ports on the KVM section on the front of the CE790T transmitter Plug the connectors on the other end of the USB KVM cable into the appropriate ports on the computer Each connector is marked with an appropriate icon to indicate which it is For control of serial devices connect the RS 232 serial port on the transmitter to a serial port on the computer Use a Cat 5e cable to connect the CE790T s LAN port located on the rear of the unit to the TCP IP LAN Plug one of the power adapters supplied with this package into an AC source plug the adapter s power cable into the CE790T s Power Jack Next at the receiver site plug the cables from the console devices mouse keyboard monitor speakers microphone into their ports on the Console section of the CE790R Chapter 2 Hardware Setup 8 Connect the other end of the Cat 5e cable to the CE790R s LAN port located on the rear of the unit 9 Plug the second power adapter supplied with this package into an AC source plug the adapter s power cable into the CE790R s Power Jack 10 Use the OSD to configure the network settings for the CE790T and then the CE790R See OSD Functions page 22 for details 11 Repeat these steps for each CE790T CE790R you wish to install on the TCP IP LAN CE790 User Manual Networked Installation Diagram CE790T CE790R Rear View Cat 5e cable CE790T O es zc O O U H
15. e default video quality setting from Normal to High or Ultra High using the OSD See Video Quality CE790T only page 22 About SPHD Connectors This product uses SPHD connectors for its KVM and or Console ports We have specifically modified the shape of these connectors so that only KVM cables that we have designed to work with this product can be connected Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT DISK OR ITS DOCUMENTATION The direct vendor makes no warranty or representation expressed implied or statutory with respect to the contents or use of this documentation and especially disclaims its quality performance merchantability or fitness for any particular purpose The direct vendor also reserves the right to revise or update the device or documentation without obligation to notify any individual or entity of such revisions or update For further inquiries please contact your direct vendor TECH iTech Company LLC COMPANY TOLL FREE 888 483 2418 EMAIL info Gi techcompany com WEB www i techcompany com
16. ect to or disconnect from a CE790T connect to a specific IP address or broadcast to every CE790T on the TCP IP LAN Note The default settings are NONE selected and CONNECT CONFIGURATION Allows you configure the IP address and subnet mask of a CE790T rename a CE790T set the duration and set the OSD invocation hotkeys Note The default OSD invocation is Scroll Lock Scroll Lock BAUD RATE Allows you to set the baud rate Note The default setting is 9600 RETURN Allows you to exit the OSD Chapter 4 The Firmware Upgrade Utility New firmware upgrade packages are posted on our Website as new firmware revisions become available Check the web site regularly to find the latest packages and information relating to them http www aten com Before You Begin The CE790T CE790R s firmware can be easily upgraded one unit at a time via web browser To prepare for the firmware upgrade do the following 1 Go to our Internet support site and download the Firmware Upgrade Package for your device CE790 2 After the file has been downloaded reconfigure your computer s IP address so that it resides on the same network as the CE790T CE790R See Default IP Addresses page 27 for reference 3 Use a LAN cable to connect the CE790T CE790R s LAN port to the LAN port on your computer 4 Press and hold the OSD pushbutton 5 While you are holding the OSD pushbutton plug in the unit s power cable
17. ed they appear together in the same bracket with a plus sign between them Ctri Alt Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes next For example Start gt Run means to open the Start menu and then select Run Indicates critical information Product Information For information about all ATEN products and how they can help you connect without limits visit ATEN on the Web or contact an ATEN Authorized Reseller Visit ATEN on the Web for a list of locations and telephone numbers International http www aten com North America ATEN TECH http www aten usa com ATEN NJ http www aten com Chapter 1 Introduction Overview The CE790 is an IP based KVM Extender with automatic cable detection Auto MDIX and RS 232 serial functionality that allows access to a computer system from a remote USB console USB keyboard monitor and USB mouse anywhere on the intranet The CE790 system consists of a transmitter CE790T that connects to the computer system and a receiver CE790R that is located on the user s desk Because it allows access to the computer system from the remote console via a standard TCP IP network the CE790 is perfect for use in any type of installation where you need to place the console where it is conveniently
18. evice on any unstable surface cart stand table etc If the device falls serious damage will result Do not use the device near water Do not place the device near or over radiators or heat registers The device cabinet is provided with slots and openings to allow for adequate ventilation To ensure reliable operation and to protect against overheating these openings must never be blocked or covered The device should never be placed on a soft surface bed sofa rug etc as this will block its ventilation openings Likewise the device should not be placed in a built in enclosure unless adequate ventilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company The device is designed for IT power distribution systems with 230V phase to phase voltage To prevent damage to your installation it is important that all devices are properly grounded The device is equipped with a 3 wire grounding type plug This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not attempt to defeat the purpose of the grounding type plug Alwa
19. g options None no CE790T is selected disconnect the CE790T Source List a further sub menu appears allowing you to Connect to or Disconnect from a specific CE790T in a point to point configuration or to Return to the previous menu level Note The Source List is refreshed according to the Duration setting See Configuration page 25 IP allows you to connect to a specific IP address Key in a valid IP address and press Enter 24 Chapter 3 Operation Configuration This option allows you to configure the CE790T CE790R including configuring the IP address and subnet mask renaming a unit on the TCP IP LAN setting the duration and setting the OSD invocation hotkeys Note 1 The CE790T CE790R units are preconfigured with factory default network settings If you install only one CE790 Digital KVM Extender system that is one CE790T and one CE790R you do not need to change these default network settings See Default IP Addresses page 27 2 Ina networked configuration with multiple units on the same TCP IP LAN each CE790T CE790R unit must be configured with a unique IP address See P below for details To configure the CE790T CE790R do the following 1 Invoke the OSD See Invoking the OSD page 19 2 Select Configuration from the main menu The sub menu appears 3 Select from the following options JP allows you to set up the IP address for the CE790T CE790R Key in a
20. grounded Ensure that proper airflow is provided to devices in the rack Ensure that the operating ambient temperature of the rack environment does not exceed the maximum ambient temperature specified for the equipment by the manufacturer Do not step on or stand on any device when servicing other devices in a rack 33 CE790 User Manual Technical Support Technical support is available both by email and online with a browser over the web International Email Support support aten com Online Technical Support http support aten com Support Troubleshooting Documentation Software Updates http www aten com Telephone Support 886 2 8692 6959 North America Email Support ATEN TECH support aten usa com ATEN NJ sales aten com Online Technical Support ATEN TECH http www aten usa com support Support ATEN NJ http support aten com Troubleshooting ATEN TECH http www aten usa com ae ATEN NJ http Avww aten com Telephone Support ATEN TECH 1 888 999 ATEN ATEN NJ 1 732 356 1703 When you contact us please have the following information ready beforehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to
21. iate icon to indicate which it is Note If you are combining the CE790 with a KVM switch the other end of the USB KVM cable plugs into the appropriate console ports on the KVM switch For control of serial devices connect the RS 232 serial port on the transmitter to a serial port on the computer Connect one end of a Cat 5e cable to the CE790T s LAN port located on the rear of the unit Plug one of the power adapters supplied with this package into an AC source plug the adapter s power cable into the CE790T s Power Jack Next at the receiver site plug the cables from the receiver console devices mouse keyboard monitor speakers microphone into their ports on the Console section of the CE790R Connect the other end of the Cat 5e cable to the CE790R s LAN port located on the rear of the unit Plug the second power adapter supplied with this package into an AC source plug the adapter s power cable into the CE790R s Power Jack CE790 User Manual Point to Point Installation Diagrams CE790T CE790R Rear View Cat 5e cable CE790T Cat 5e cable CE790R CONSOLE lu E D 14 Chapter 2 Hardware Setup CE790T Front View oep SELECT 00000 STATUS POWER RS 232 6 6 Local PC USB KVM cable AER E AO See
22. ideo quality do the following 1 Invoke the OSD See Invoking the OSD page 19 2 Select Video Quality from the main menu The sub menu appears 3 Select Low Normal High or Ultra High from the sub menu to set the video quality you require Note 1 The default setting is Normal 2 Compression ratio original picture size compressed picture size Low 15 25 Normal 7 12 High 6 8 Ultra High 1 3 Speaker To turn the speakers on or off do the following 1 Invoke the OSD See Invoking the OSD page 19 2 Select Speaker from the main menu The sub menu appears 3 Select On or Off from the sub menu to turn the speakers on or off Note The default setting is On Mic To turn the microphone on or off do the following 1 Invoke the OSD See Invoking the OSD page 19 2 Select Mic from the main menu The sub menu appears 3 Select On or Off from the sub menu to turn the microphone on or off Note The default setting is On 22 Chapter 3 Operation Destination CE790T only This option allows you to connect the CE790T transmitter s to one or many CE790R receiver units i e the destination in point to point and point to multipoint configurations over the TCP IP LAN Note The CE790T network settings should be configured before the CE790R s See Configuration page 25 for details To set the CE790T s destination do the following 1 Invoke the OSD See Invoking the O
23. lation page 11 for further details If you are combining the CE790T with a KVM switch the USB KVM cable that links to the respective ports on the Console section of the switch plugs into these ports 2 RS 232 Serial Port This RS 232 serial port is for connecting to a serial terminal 3 OSD Pushbutton Press this pushbutton to invoke the CE790T s On Screen Display OSD See OSD Functions page 22 for details Once the OSD has been invoked press this pushbutton to cycle the OSD highlight bar through the available options Press and hold this pushbutton and reset the power to enter firmware upgrade mode See The Firmware Upgrade Utility page 29 for details 4 Select Pushbutton Press this pushbutton to select functions within the OSD menu See OSD Function Summary page 28 for details 6 LEDs The CE790T has two LEDs to indicate Status and Power See LED Display page 19 for details CE790 User Manual CE790R Receiver Front View osp SELECT eae RS 232 STATUS POWER No Component Description 1 RS 232 Serial Port RS 232 serial devices such as touchscreens or barcode scanners plug into this port 2 OSD Pushbutton Press this pushbutton to invoke the CE790R s On Screen Display OSD See OSD Function Summary page 28 for details Press and hold this pushbutton and reset the power to enter firmware upgrade mode See The Firmware U
24. nal Co Ltd Manual Part No PAPE 0310 AT1G Manual Date 2009 08 03 ATEN and the ATEN logo are registered trademarks of ATEN International Co Ltd All rights reserved All other brand names and trademarks are the registered property of their respective owners CE790 User Manual Contents FCG Information WEE ii A A A E OO ee EAE ii SIT 1136452006 EE ii WSeriImformation sie 0 ccs eee e Sek eta aes EEN Soe a aac E we sche eae ee iii Online Registration 00 fc eae iii Telephone Support oococcccc cee eee ee iii User Notice 2 2 ste daa oo ae Ad Goat oh aber de ota ii Package Contents iv COMES e daa da daa a e Ee vV Ab utthisMan al 7 iaa a a ae vii CONVENTIONS va nad eds viii Product Information eera ias Sette EE da eae es viii 1 Introduction IO A O Pees palit ee sai bal a week eS 1 FeatUleS sapo os tr paraa PAS 2 Requirements eent rbd o ala EC eeh a eee 3 Consola iia EE ee ee eee eh tet a 3 Computers 0 sic ore cede cee be ne eon e ts PA oe 3 Eben rote bros porra dto a OG ve Atle 3 Operating Systems 4 Video Resolutions EE ENEE ee 4 Elle 5 CE790T Transmitter Front View 5 CE790R Receiver Front View 6 CE790T CE790R Rear View 7 Side View et ede oo bed bets Ge dree EN 7 2 Hardware Setup Rack Mounting ji nei ce la dE EA ca A a ee 9 Installationies ee see ge tod a AE a 11 EI eine WEEK 11 Setting Up a Point to Point Installation 13 Point to Point Install
25. odifications to this device It is the responsibility of the user to correct such interference The manufacturer is not responsible for any damage incurred in the operation of this system if the correct operational voltage setting was not selected prior to operation PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE This ATEN product is specifically designed and manufactured for the operation and management of computer mainframe and communications equipment used in network management centers As such it may not be completely appropriate for those environments and sites where special standards for performance and high reliability are required such as military equipment traffic management nuclear facilities security systems communications equipment medical facilities etc CE790 User Manual FCC Information This is an FCC Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interfe
26. pgrade Utility page 29 for details 3 Select Pushbutton Press this pushbutton to select functions within the OSD menu See OSD Function Summary page 28 for details 4 LEDs The CE790R has two LEDs to indicate Status and Power See LED Display page 19 for details Chapter 1 Introduction CE790T CE790R Rear View 4 l J 4 Side View 5 L No Component Description 1 Power Jack The cable from the DC Power adapter connects here 2 Audio Ports These mini stereo ports are for the speakers green and microphone pink 3 LAN Port The Cat 5e cable that connects the CE790T and CE790R Units plugs to the TCP IP LAN plugs in here 4 Console Ports The unit s console USB keyboard monitor and USB mouse plug into these ports 5 Grounding Terminal The grounding wire used to ground the unit attaches here See Grounding page 11 for further details CE790 User Manual This Page Intentionally Left Blank Chapter 2 Hardware Setup 1 Important safety information regarding the placement of this device is provided on Please review it before proceeding 2 Make sure that the power to all devices connected to the installation are turned off You must unplug the power cords of any computers that have the Keyboard Power On function Rack Mounting For convenience and flexibility the CE790T and CE790R can be mounted on system ra
27. rence to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense RoHS This product is RoHS compliant SJ T 11364 2006 The following contains information that relates to China ee bb SE BAER E E ZS AME SREE SAEM Heat O O O O MR E O O oOo oO O O Sri EE EAT ARMA Pe SY Est 11363 2006MLEHIIRSERKZ To O ATHAKEHREAK RASA SVRZS AREY REH PHS SRM SIT 11363 2006 REEK X RRKASASMR2S EZR MAA AE HSJ T 11363 2006 ik EK CE790 User Manual Package Contents The CE790 Digital KVM Extender package consists of 1 CE790T Digital KVM Extender Transmitter 1 CE790R Digital KVM Extender Receiver 1 USB KVM Cable CE790T 2 Power Adapters 2 Rack Mount Kits 2 Grounding Wires 1 User Manual 1 Quick Start Guide Check to make sure that all the components are present and that nothing got damaged in shipping If you encounter a problem contact your dealer Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit and or any of the devices connected to it Features may have been added to the CE790 since this manual was printed Please visit our website to download the most up to date version of the manual Copyright 2009 ATEN Internatio
28. s Remotely access computers on your KVM installation via the intranet Dual console operation control your system from both the transmitter and receiver USB keyboard monitor and mouse consoles OSD On Screen Display on both the transmitter and receiver units No software required an HTTP server is embedded in both units USB Keyboard and USB Mouse Ports RS 232 serial ports allows you to connect to a serial terminal for configuration and serial devices such as touchscreens and barcode scanners Audio enabled stereo speakers and microphone USB overcurrent detection and prevention High resolution video up to 1920 x 1080 Supports widescreen formats Ultra high quality video mode Hot pluggable Rack mountable Firmware upgradable via web browser Auto MDIX automatically detects cable type RS 232 serial ports support Tx Rx CTS RTS signals only Chapter 1 Introduction Requirements Consoles A VGA SVGA SXGA UXGA or multisync monitor capable of the highest resolution that you will be using on any computer in the installation Note Ifyou connect a DDC type monitor to the Transmitter Unit the monitor that connects to the Receiver Unit must be able to support the highest video resolution that the DDC monitor can provide A USB keyboard Note You can use different brands and models of USB keyboard on the Transmitter and Receiver Units but
29. support for multi function keyboards is limited to the standard 104 keys A USB mouse Note You can use different brands and models of mouse on the Transmitter and Receiver Units but only the left and right mouse buttons and scroll wheel features are supported Other mouse features are not supported Computers The following equipment must be installed on each computer that is to be connected to the system A VGA SVGA SXGA UXGA or multisync card USB host controller and Type A USB port Cables For optimal signal integrity and to simplify the layout we strongly recommend that you use the high quality custom USB KVM Cable that is provided with this package CE790 User Manual Video Resolutions Supported video resolutions are show in the table below Resolution Hz Standard 640 x 480p 60 IBM VGA 72 75 VESA 800 x 600p 56 60 72 75 1024 x 768p 60 70 75 VESA 1152 x 864p 75 Apple Mac II 1280 x 768p 960p 1024p 60 VESA STD 1280 x 1024 75 1360 x 768 60 1152 x 864p 75 1440 x 900p 60 1680 x 1050p 1920 x 1080p Chapter 1 Introduction Components CE790T Transmitter Front View 2 3 4 ii A oep SELECT zr OO 22 No Component Description 1 KVM Port Section The USB KVM cable supplied with the CE790T package that links the CE790T to the computer plugs into these ports See Instal
30. the error Any other information you feel may be of help Appendix Specifications Function CE790T CE790R Connectors Console Keyboard 1 x USB Type A Female White Ports video 1 x HDB 15 Female Blue Mouse 1 x USB Type A Female White Speaker 1 x Mini Stereo Jack Female Green Mic 1 x Mini Stereo Jack Female Pink RS 232 1 x DB 9 Female 1 x DB 9 Male Black Black KVM KB Video 1 x SPHD 15 Female N A Ports Mouse Yellow Speaker 1 x Mini Stereo Jack Green Mic 1 x Mini Stereo Jack Pink Power 1 x DC Jack Black LAN 1 x RJ 45 Female Black Pushbuttons OSD 1 x Pushbutton Select 1 x Pushbutton LEDs Status 1 Green Orange Power 1 Green Red Emulation Keyboard Mouse USB Power Consumption DC 5 3V 6 62W DC 5 3V 6 36W Video Up to 1920 x 1080 Environment Operating Temp 0 50 C Storage Temp 20 60 C Humidity 0 80 RH Non condensing Physical Housing Metal Properties Weight 0 504 kg 0 482 kg Dimensions 20 0 x 8 0x 2 5 cm LxWxH 35 CE790 User Manual Troubleshooting Overview Operation problems can be due to a variety of causes The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets Problem Action No video Make sure that all cables are securely plugged into their sockets Poor quality video Adjust the def
31. valid IP address and press Enter Note See Default IP Addresses page 27 for the preconfigured factory default settings 25 CE790 User Manual IP Mask allows you to setup the IP mask for the CE790T CE790R Key in a valid IP mask value and press Enter Note The default setting is 255 255 255 0 Name allows you to name the CE790T CE790R Key in a name using 15 characters or less and press Enter Note The default name settings are CE790T or CE790R Duration allows you to set the refresh rate for the Destination Source List Options are 30 60 300 100 secs Note The default setting is 60 secs OSD Hotkey allows you to set the OSD invocation hotkeys Options are as follows Scroll Lock Scroll Lock R_Ctrl R_Ctrl L_Ctrl IL Ctrl Note The default setting is Scroll Lock Scroll Lock 26 Chapter 3 Operation Baud Rate This option allows you to set the baud rate for the CE790T CE790R To set the baud rate do the following 1 Invoke the OSD See Invoking the OSD page 19 2 Select Baud Rate from the main menu The sub menu appears 3 Select 9600 19200 or 38400 bps from the sub menu Note Default UART settings are 9600 bits per second 8 data bits no parity 1 stop bit with hardware flow control Return Use this option to exit the OSD as follows use the keyboard to move the OSD highlight bar to RETURN on
32. vice The device does not operate normally when the operating instructions are followed Only adjust those controls that are covered in the operating instructions Improper adjustment of other controls may result in damage that will require extensive work by a qualified technician to repair Do not connect the RJ 11 connector marked UPGRADE to a public telecommunication network 32 Appendix Rack Mounting Before working on the rack make sure that the stabilizers are secured to the rack extended to the floor and that the full weight of the rack rests on the floor Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack Always load the rack from the bottom up and load the heaviest item in the rack first Make sure that the rack is level and stable before extending a device from the rack Use caution when pressing the device rail release latches and sliding a device into or out of a rack the slide rails can pinch your fingers After a device is inserted into the rack carefully extend the rail into a locking position and then slide the device into the rack Do not overload the AC supply branch circuit that provides power to the rack The total rack load should not exceed 80 percent of the branch circuit rating Make sure that all equipment used on the rack including power strips and other electrical connectors is properly
33. ys follow your local national wiring codes Do not allow anything to rest on the power cord or cables Route the power cord and cables so that they cannot be stepped on or tripped over 31 CE790 User Manual If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes To help protect your system from sudden transient increases and decreases in electrical power use a surge suppressor line conditioner or un interruptible power supply UPS Position system cables and power cables carefully Be sure that nothing rests on any cables Never push objects of any kind into or through cabinet slots They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock Do not attempt to service the device yourself Refer all servicing to qualified service personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device has been exposed to rain or water The device has been dropped or the cabinet has been damaged The device exhibits a distinct change in performance indicating a need for ser
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