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SkyATA-102 User Manual

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1. J Control Panel BI Network and Dial up Connections lis Printers A Taskbar amp Start Menu O x de Back z E Search L Folders 4History gl LO wei Bes Eze Address E Control Panel Co ai Control Panel Add Remove Hardware Display Accessibility Options Date Tine System Provides system information and changes environment settings Windows Update Windows 2000 Support Internet Options a y Done and Power Options Modem Scheduled Tasks Inteli F Extrem Sounds and Multimedia Provides system information and changes environment settings 80 Add Remove Administrative Programs Folder Options Keyboard Automatic Tools Updates Fonts Game Controllers Se B Network and Dial up Co Mouse Printers Scanners and Cameras Regional Options Users and Passwords d My Computer a Device Manager l O x Action view Display adapters SN DYDICD ROM drives AS Floppy disk controllers GC Floppy disk drives H E IDE ATASATAPI controllers Ge Keyboards D Mice and other pointing devices Monitors Network adapters Ei Other devices on Universal Tesia Eus i a yf Ports Come Disable och Sound video Uninstall ES System devici ean for hardware changes EF Universal Seri EE Properes r 402 Intel R amp nversal Host Controller 24D4 2 Intel R 82801EB USE Universal Host Controll
2. MIDI music playback mas Default device J Microsoft GS Wavetable DW Synth Volume Use only default devices Q14 Do I need to restart my computer whenever I re plug the SkyATA 102 A There is no need to restart the computer but we suggest that you re open your Skype software then launch SkyATA 102 We recommend that you plug in the Sky911 first then launch SkyATA 102 AP program and close the SkyATA 102 AP program first before you un plug the SkyATA 102 Q15 How can I uninstall SkyATA 102 AP program A Please follow below two steps a Close SkyATA 102 program by clicking SkyATA 102 system tray icon at the right bottom corner of Windows desktop and choosing Exit b Use Windows Start menu choose All Programs and find SkyATA 102 There is Uninstall option Choose it and then click Yes button Q16 How can dial sign when making a SkypeOut call A You can use 00 to stand for Q17 Why can t I start my computer after plug in SkyATA 102 89 A Please check your computer s system BIOS Boot up device option setting Your computer might have boot up device setting as USB device You can refer to your computer BIOS setting procedure to change USB boot up setting Q18 How can know the SkyATA 102 AP program version A Right click SkyATA 102 system tray icon at the right bottom corner of Windows desktop and choose About Q19 Why does SkyATA 102 system tray icon at the right bott
3. Note user can always click Back to go back to the previous step 6 After installation Skype will ask for Create Account Then click Next S Skype Create A us Create anew Skype Account Full Hame Choose Skype Name xxxxxxbest Between amp and 32 characters Password as Minimu d characters Repeat Password EE Ht Yes I have read and accept the Skype End User License Agreement and I have read the Skype Privacy Statement Fields marked with an asterisk are required 7 User can provide e mail address and country information and then click Sign In 10 Ki Skype Create Account Create a new Skype Account SXExxxM yahoo com E mail is optional but it is the only way to retrieve your password Yes send me Skype news and special offers Country Region United States city Sign me in when Skype starts 8 A Getting Started window comes up Press Start button to get a simple guide for setting up Skype 11 Skype Getting Started a N Getting Started is a simple guide for d ell setting up Skype a You can test your sound settings find and add your friends and give them a call To continue click Start O Do not show this guide at startup 9 The next window will help user to check your sound settings by making a Skype test call Click Next K Skype Getting Started a ype Skype Name or number with P TF you hav
4. or PSTN call to your contact by pressing two keys through phone keypad whenever PC to PC Skype communication quality is not good User doesnt need to look for phone book and then make the call SkyATA 102 offers simple and convenient user interface for operation You can easily operate it on a regular analog telephone By connecting SkyATA 102 with a cordless or DECT phone you can make receive a Skype call through the handset keypad without having to stay close to your computer With PSTN and Skype through one cordless or DECT phone you can carry the handset away from computer and won t worry about missing any PSTN or Skype call Now SkyATA 102 also supports other IM Softphone as an audio device User can make receive an IM call from PC then pick up phone for conversation The document of SkyATA 102 comprises of several parts as follows A quick installation guide to help install and use SkyATA 102 quickly For any questions about this product please refer to the SkyATA 102 user manual or SkyATA 102 on line help On line help can be read from the SkyATA 102 system tray icon at the right bottom corner of Windows desktop once the SkyATA 102 AP program is installed Also FAQs Frequently Asked Questions can be found from on line help and user manual For further questions please feel free to contact us directly The contact information for customer service is provided in on line help and our company website Thank you again 1 1 Package Co
5. I Victor hai xi ch ST A View Chak History Pa 1 OO User can pick up phone receiver and click History tab of Skype main menu to check Voicemail Voicemail can be retrieved by clicking play icon to start and stop as below picture Once Voicemail ends there will be a dial tone coming up and user can choose to check another Voicemail or make another call curf S Skype seanvoicemail ve D K File View Contacts Tools Help Q JS D GO Add Contact Search Call Phones Conference Chat Ve SeanvVoice P ionewevents A 4 18 AS Contacts i C z 4 9 Skype Caller ID SkyATA 102 can support Type FSK Caller ID for Skype call If SkyATA 102 is connected to one phone with FSK Caller ID support then user can see the caller s Skype account from display screen when there Is an incoming Skype call and the 53 phone is on hook As below figure our SkyATA 102 program can provide information about caller s Skype account caller s Skype speed dial number and the calling time l Skype speed dial number Caller s Skype speed dial number will only be displayed if callee did setup a Skype speed dial number for the caller and callee can call back the Skype contact by using the speed dial number easily without searching efforts User might be able to use phone s redial function to call back the contact by Skype speed dial number however please make sure SkyATA 102 Is at VoIP mode by default If SkyATA 102 is at PS
6. Microsoft Windows 7 Vista Windows XP or 2000 SP4 or later 50MB free hard disk space Skype version 2 5 or above free download from htip www skype com Internet connection WiFi ADSL 56kbps Modem etc 1 5 SkyATA 102 LED LED Indicator Standby Slow on off ED Ringing Fast on off stall active Always on Error Always off 2 Install Skype Software The first step of setting up SkyATA 102 is to install Skype on the computer This chapter describes Skype version 2 5 installation procedures in two sections Install Skype and Quick Start and Set a Speed Dial Number 2 1 Install Skype and Quick Start If Skype has been installed check if it is the version which SkyATA 102 claims to Support as this user manual section 1 4 Minimum System Requirements If the answer is yes user can skip this section and go to the next section If not download the most updated Skype version Since Skype might change API for the new release we can t guarantee our current SkyATA 102 AP can work with the new update seamlessly You should be able to adopt it for basic Skype talk but you always can download the latest SkyATA 102 AP program from our web site or get help from our supporting people 1 Open an Internet browser and in the address bar enter http www skype com 2 When the Skype web page appears click Download Skype The download is free 3 After downloading double click on the SkypeSetup exe icon 4
7. SkyATA 102 has Auto Swap Auto Detection function In some case user might remove cable connection and connect again or have phone and line ports connection after SkyATA 102 initialization completes User can click Refresh button in the Option dialogue of SkyATA 102 system tray icon at the right bottom corner of Windows desktop then SkyATA 102 AP program will immediately correct Phone and Line port connections even although user makes a wrong connection For Auto Detection support there will be one pop up message to guide user to connect Phone Line port correctly User can refer to this user manual Section 3 1 SkyATA 102 Hardware Setup for detailed information Q23 Why I can t setup a Multi Call or Conference call when am ona PSTN call A In order to prevent possible troubles when user presses key during a PSTN service call such as 800 we need user to start a Multi Call or Conference call from a Skype call User can t make a PSTN call first and then to add another Skype contacts for a Multi Call or Conference call However user can invite the incoming Skype call for a Multi Call when user is on a PSTN call Q24 Can I use Skype version later than SkyATA 102 claims to support in this user manual Section 1 4Minimum System Requirements A Since Skype might change API for the new release we can t guarantee our current SkyATA 102 AP can work with the new update seamlessly You should be able to adopt it for basic Skype talk but yo
8. TM OSs Enscinz SkyATA 102 User Manual Table of Contents Butt gel GUO IA E 3 Li Package 0 ak EE 4 1 2 PHOGUCE SOSCIICAUOM EE 4 Tze IGN SE 4 1 4 Minimum System Requirements nnnannnnannnannnennnnnnnnnnnnnnrnnnnrnnrrrnrrennenne 6 To RY EA E RE 6 2 Install Skype Gofiware seres cece EErEE UR EREE EE EEE EEEE E EEEa 6 2 1 Install Skype and QUICK Giart ccc ccccesseceeecseeeceeseeseeeeeeeeeseeeeeeeeeees 7 2 2 Set a Speed Dial Number 18 Se SUM VATA TOZ istered siccgeta tat E sie ciasnedcntaeren cata 19 3 1 SkyATA 102 Hardware Getup 19 3 2 SkyATA 102 Software Setup ccecccccceeeseeeceeeeeceeeeeseeeeeseeeeeseeeesanes 21 NSO I MO EE 29 4 1 Before Making a Call 29 i IY PO Eeer 30 Eeer eege EN WCU ON EE 31 4 3 2 General Setting Page seisine E 33 4 3 3 Speed Dial Setting Hage cc eeccccsecceceseecseeeeeeeeeeeeeeessaeeeesees 36 A 3 4 AUGIO Seling he GC 37 4 3 5 Multi Call and Conference Setting Page 39 4 3 6 Phone Setting Page 41 4 3 7 Call Forward Setting Page 43 4 3 8 Cheese Button Setting Page amp Ueage cc ceecceeceeeeeeeeeeeeeeees 46 4 4 Make a Skype PSTN Cal 48 4 5 Make a SkypeOut Call 0 ccccccccsesenceceeceseeseeceeesccceresceeencerescseeesceees 49 46 FSW UE 52 Ar e EE 52 4 8 Use Skype Voicemai 52 ANN VPE gl EE 53 4 10 Make a Mun Cal ecsecccsseccsseccsseccsesecescesersenseseusersusensusenagtens 54 4 10 1 Make a Skype Mul Call 55 4 10 2 Make a PSTN Skype Mut
9. The Skype welcome window as below will appear Follow blue circles 1 3 to select a language by scrolling the bar accept Skype End User License Agreement and click Install Di Skype Install Hello Thank you for downloading Skype Gy Select your language English ba Please read the Skype End User License Agreement EULA below and the Skype Privacy Statement Skype End User License Agreement Ga IMPORTANT FLEASE READ CAREFULLY Before reading the articles below please note the Following preliminary terms which use some of the definitions specified in Article 1 below No Emergency Calls by entering into this Agreement You acknowledge and agree that the Skype Software does not and does not intend to support or carry emergency calls Please also see article 7 below al iw EN Yes accept the EULA and have read the Privacy Statement ins 5 If user choose Options button in the previous step An Options window will pop up and user can choose preferred installation folder by Browse User can choose to check boxes for Create a desktop icon Launch Skype after installation or Start Skype when the computer starts Then click Install Di Skype Install ay Options Select where Skype should be installed C Program Files Skype Phone Atleast 23 0 ME of free disk space is required Create a desktop icon Launch Skype after installation Start Skype when the computer starts
10. User needs to click Enable Remote Monitor when receiving a Skype call and choose to accept all incoming Skype calls or only assigned Skype accounts for this function Then set password for this function Password can be up to 6 digits 0 9 Arabic numerals If user chooses to accept all incoming Skype calls for remote monitor password is not necessary But SkyATA 102 call forwarding function can t 65 be set simultaneously if user doesn t set password for this case Password is necessary for accepting assigned Skype accounts setting lf user chooses to accept All incoming Skype calls for Remote Monitor function all incoming Skype calls will be picked up automatically by SkyATA 102 and there is no ring for the phone connected with SkyATA 102 until two beeps are heard by caller and caller doesn t press any key within 5 seconds If SkyATA 102 doesn t receive any phone key DTME tone after two beeps from the caller within 5 seconds SkyATA 102 will ring the connected phone and then this call will follow the normal call process If the correct password gt key are pressed within 5 seconds the Remote Monitor function will start to work With this option any caller needs to wait at least 5 seconds two beeps 5 seconds to ring the callee to talk Or user can press key after hearing two beeps to shorten the ring time wait if user wants to make a regular call to the Skype account with remote monitor enabled Even after Skype video is st
11. won t have any effect 2 User might need to use gt in the phone number to add delay for PSTN line to dial out in some cases 3 SkyATA 102 has a live update of Skype status for contacts in Cheese Button list However Refresh button in below figure is for user to easily and immediately update the new added or removed contacts after SkyATA 102 AP is launched 4 When user wants to use Cheese Button function user needs to press key 1 2 3 or 4 after key within 3 seconds Otherwise the function won t work 47 Option General Speed Dial Audio Multi Call amp Conf Phone Forward Cheese Button W Cheese Button key delay time 2 Refresh SkypeOut 2 PSTN 3 h Echo Sound rt test 01 4 4 Make a Skype PSIN Call Make an internet phone call ora PSTN call using SkyATA 102 User might encounter trouble for service call such as 800 when user presses or key during the service call Default Operation mode PSTN 1 Pick up the phone receiver and user can find SkyATA 102 green color LED 48 solid on After hearing a familiar PSTN dial tone user can make a regular PSTN call just as user did in the past User can press key from phone keypad and find SkyATA 102 blue color LED solid on and then a Skype dial tone comes up Dial the speed dial number of the Skype contact and wait for 3 seconds for the call to be dialed out Or to make an immediate call without wait
12. 4 12 1 PSTN to Skype Call Forward User can enable PSTN to Skype Call Forward function by checking Forward incoming PSTN to Skype box Choose a preferred Ring time before forward like 1 second and one password up to 6 digits 0 9 Arabic numerals This password can protect user from any unwanted Skype SkypeOut call forwarding There is a default Forward prompt wave file two Beep tones to inform user it is time to place a Skype forward call when Forward incoming PSTN to Skype box is checked Or user can record personal Forward prompt message in wave file and browse the file to enable it 61 General Speed Dial Audia Multi Call amp Conf Phone Forward Cheese Button m Incoming PSTN call W Forward incoming PSTN to Skype Ring time before forward W Forward to any Skype number Password for any Skype call Fassword confirm i Forward prompt wave File C Program Files Skv47 4 102 4dapber IV wary Browse Pre assigned Skype number m Incoming Skype call Ring time before Forward DOE SEC W Forward to any phone number Password For any phone number fT Password confirm a o M Forward prompt wave File C Program Files SkyATA 102 Adapter IVE way Browse Pre assigned PSTN number Pre assigned PSTN Forward table Table Default OK Cancel Apply Then user can make a PSTN call remotely to SkyATA 102 PSTN line With Forward incoming PSTN to Skype and Forward to any Skype number
13. Chats View Tools Help e SZ 1 Plugin authorization SkvAT4 102 exe B Call cheaply to mobile phones and landlines B Buy headsets and phones visit Store I live E SkypeFind MA Contacts E can Phones b Click SkyATA 102 exe under one Plugin authorization then one Skype Manage API Access Control window will pop up Choose Allow this program to use Skype and click OK button 117 K Skype Another program wants to use Skype Another program wants to use Skype Another program is trying to access Skype This program is nok known ko Skype and therefore can be a potential security risk pl Name SkyATA 102 exe Publisher GodEngine Technology Inc Allow this program to use Skype Do not allow this program to use Skype what does this mean Q3 Why SkyATA 102 doesn t work after SkyATA 102 setup program is installed in Windows Vista A For Windows Vista user needs to manually launch SkyATA 102 again after SkyATA 102 setup program in installed From All Programs of Windows start menu or SkyATA 102 icon in Windows desk user can launch SkyATA 102 program For Windows XP and Windows 2000 SkyATA 102 will automatically be launched after setup program finishes installation in default The reason is because of Vista s new architecture for security 78 ge L at Ly O Le ee Q4 How do know that SkyATA 102 is successfully installed A The easy way is to check below items
14. License Agreement You must accept the terms of this agreement before continuing with the installation Skya 4 102 Basic End User License Agreement This Product te protected by copyright and other intellectual property laws and treaties and it being made available solely for use by you in accordance with the following License Agreement terme and conditions Any use reproduction or redistribution of the included Software that i notin accordance with the License Agreement i expressly prohibited and may result in civil and criminal penalties THE VENDOR AND ITS SUPPLIERS ARE WILLING TO LICENSE THIS PRODUCT TO OU ONLY ON THE CONDITION THAT YOU ACCEPT ALL OF f accept the agreement C donot accept the agreement Back Cancel In the next window designate a folder for the installation A default folder will appear If this is not a preferred folder for user click Browse and choose a folder from the list After deciding folder for the installation click Next Select Destination Location Where should Sky47 4 102 be installed S Setup will install Gku T A1 into the following folder To continue click Mest Ir you would like to select a different folder click Browse 0 Program Files Sky47 4 102 Browse At least 4 6 MB of free disk space is required g Back Cancel In the next window choose a preferred folder for SkyATA 102 program s shortcuts in Start Menu folder A default folder will appear I
15. Option General Speed Dial Audio Multi Call amp Conf Phone Forward Cheese Button Default operation mode setting amp switch key 0 PSTN mode Regular phone Use Key to switch between VoIP amp PSTN Phone me connection i a Refresh dE C Disable Auto Swap Language Engish ei if Auto start up Initial ring if Skype window pop out Call delay A SEC SkypeOut country code 1 M Area code 201 M Add ER Default Default operation mode setting amp switch key SkyATA 102 supports either VoIP or PSTN default operation mode User can distinguish which operation mode by LED or the different dial tones LED is blue for VoIP mode and green for PSTN mode When user selects VoIP as the default operation mode user can dial a Skype call directly after user picks up phone For PSTN call user needs to dial key first and then hears a PSTN dial tone Make a PSTN call as user did in the past When user selects PSTN as the default operation mode user can diala PSTN number directly after user picks up phone For Skype call user needs to dial key first and then hears a Skype dial tone Then make a Skype call 34 User can use key to switch between VoIP and PSTN modes to add more contacts when calls have been put on hold during a Multi call or Conference User can t switch operation mode when there is any call in progress Default is VoIP mode Phone Line connection lf us
16. Skype Set Speed Dial Number 3 Set Speed Dial Number Enter new speed dial number For Skype Test Call fechol23 11 3 The speed dial number is set to the contact Follow the same procedure to set a Speed Dial Number to the other contacts 3 Setup SkyATA 102 3 1 SkyATA 102 Hardware Setup 1 Get the SkyATA 102 from SkyATA 102 package 19 LED Indicator Standby Slow on off Si H Ringing Fast on off stall active Always on Error Always off 2 Connect SkyATA 102 USB port with user computer USB port through the USB cable 3 Connect one telephone cable between the Phone port of SkyATA 102 and the telephone RJ11 port 4 Connect one telephone cable between the Line port of SkyATA 102 and PSTN line USB RJ11 Phone _ D D H e D T ze eg Standard analog or cordless phone set Connect SkyATA 102 to a standard analog or cordless phone set only 20 Type A USB Port Ka et CR Two BI Ton umrsce Standard analog or cordless phone set nO RJ11 Wall Jack Two RJ14 Port Rut RS Connect SkyATA 102 to PBX and PSTN line Important note Don t connect SkyATA 102 Phone and Line ports to both PSTN lines otherwise SkyATA 102 might be damaged 3 2 SkyATA 102 Software Setup After the installation of the Skype software and the SkyATA 102 hardware setup the next step is to install the SkyA
17. a Check whether SkyATA 102 system tray icon at the right bottom corner of Windows desktop presented as or system tray icon shows SkyATA 102 when mouse cursor is put on SkyATA 102 system tray icon or not b Hear the PSTN dial tone when you pick up the phone receiver and SkyATA 102 LED is solid green if the default operation mode of Option dialogue in SkyATA 102 system tray icon is PSTN SkyATA 102 LED will turn solid blue if you press key and will hear a different Skype dial tone Q5 Why some of my computer USB ports don t work with SkyATA 102 A Some Windows 2000 or Windows XP systems might have driver problem with their USB 2 0 ports since both operation systems have been released before USB 2 0 is available However Microsoft s Windows 2000 XP latter service pack has added support for USB2 0 User can access Microsoft web site and search by USB FAQ or link http www microsoft com whdc system bus USB USBFAQ intro mspx to find more information User can check Windows device manager as following procedures to see whether your problem is related with USB driver or not After USB driver is updated your USB ports should work with SkyATA 102 and other USB devices 19 Set Program Access and Defaults Windows Update Programs Documents Settings Search Help Run Shut Down PAstart 1 A Windows 200 Professional E Control Panel 5 File Edit view Favorites Tools Help
18. area code Area code and mobile prefix Phone number digit en 4 3 3 Speed Dial Setting Page Skype doesn t support speed dial function for version 4 0 and later User can use this page to set speed dial for any Skype user or SkypeOut number There are up to 5 digits for setting If user s Skype version is earlier than Skype 4 0 and user has set some speed dial numbers in Skype GUI these settings still work unless they conflict with the settings in SkyATA 102 Speed Dial setting page If there is a speed dial setting conflict between both settings SkyATA 102 will choose SkyATA 102 speed dial setting page as the first priority 36 BS General Speed Dial audio Multi Call amp Conf Phone Forward Cheese Button is D T 4 3 4 Audio Setting Page In Audio setting page user can change audio settings including SkyATA 102 device volume control and Windows default audio device setting 37 General Speed Dial Audio muylti call amp Conf Phone Forward Cheese Button SkMATA 102 device volume contral Speaker el Zen Microphone ch la Windows default audio device setting Specify a sound device For other applications such as media player Audio Out Speaker Conexant AMC Audio hi Audio In Microphone Conexant AMZ Audio M Default OK Cancel Apply SkyATA 102 device volume control User can individually adjust the soeaker volume and the microphone volume of Sk
19. device by choosing IM mode from SkyATA 102 system tray icon at the right bottom corner of Windows desktop But user can t press phone keypad to make or answer a call 13 some other IMs have their own audio device selection like Skype and Yahoo User can choose SkyATA 102 as the audio device from IM s audio device setting when SkyATA 102 is connected to a PC After making receiving a call from a PC user can pick up the phone connected with SkyATA 102 for conversation For IMs without audio device setting GUI user can set PC system audio device as SkyATA 102 However PC s music output will go to the phone instead of user s PC speaker Changing PC s system audio device setting can be done through Option page of SkyATA 102 system tray icon as below figure After SkyATA 102 is chosen as PC s system audio device please click OK or Apply Option j x General Audio Sky4AT 4 102 device volume control Speaker Microphone Windows default audio device setting Specify a sound device For other applications such as media player Audio Out Speakers SkyATA 102 Audio In Microphone Sky AT A 102 User tip For IMs with audio device option user can choose Sky474 102 as the audio device Otherwise user can choose Skyv47 4 102 as Windows default audio device Default OK Cancel Apply Call operation for IM Mode In different default operation mode as below figure call operation will b
20. 32 585 Users Online 14 When a new Skype contact calls you Skype will ask for your authorization User can make own decisions and click OK 17 S Hello From test Hello From test test lojuichen2007 wants to exchange contact details with Hello Please add me to your Contact List zw Your contact details include your online presence picture contact count and local time as Well as giving permission For this person to call and chat with you Share your contact details with this person Do not share your contact details with this person Block this person From contacting you in the Future Add test lojuichen2007 to my Contacts O 0 oO 2 2 Set a Speed Dial Number 1 From the main Skype window select the Contacts tab choose a contact name and right click on the contact name and select Set Speed Dial in the appearing menu 18 EEN m bet S Skype ocooxtest File View Contacts Tools Help Q JS D a Add Contact Search Call Phones Conference Chat r Test No new events a My Account amp Contacts Dial WA History Ci Seyna Test Dell start cal 55 start chat L Send Contacts t Send File a view Profile Rename Set Speed Dial Remove From Contacts Enter Skype Name or Unit g Block This User Request Contact Details DA View Chat History B online 5 976 253 Users Online OK
21. C with SkyATA 102 cant enter into power saving mode If user doesn t want the PC keep 69 running user can disable When Call Forwarding or Remote Monitor function is enabled PC won t enter into power saving mode setting But user needs to wake up the PC remotely like sending Magic Packets or turn on PC automatically via software program when user wants to use this function Once the Skype account status turns from off line to on line then user can starts to do call forwarding When user wants to use Remote Monitor function via smart phone please make sure there is no internet down load or running too many programs when user needs to send out password key Password and key need to be sent in time Recommend user to change password regularly to protect possible password leak and only enable Skype Remote Monitor function when it is necessary Skype Dial Pad during a call is located at different locations for different Skype version Below is the example for Skype 5 6 0 110 70 coo Skype MEN Skype Contacts Conversation SE view Tools Help Mute Microphone Hang up Side Dial Fad Call a Phone Number Audio ettings Lear about Call Quality Call Technical Info Echo Sound Test Service 00 01 4 14 Skype Recording User can choose Skype recording for caller callee or both during a Skype call The recording files will be saved under My document Skype record folder User can manually d
22. Microsoft digital signature Therefore there is no guarantee that this software works correctly with Windows Sky4 14 102 IF pou want to search for Microsott digitally signed software visit the Windows Update Web site at http windowsupdate microsoft com to see if one is available Do tou want to continue the installation x Yeg Ho More Info continuing Click Nest to continue or Cancel to eut Setup 5 The Select Setup Language window pops up Choose a preferred language by scrolling down the selection bar After choosing the language 23 It is recommended that you close all other applications before Select Setup Language i x Select the language to use during the installation 6 The Welcome to the SkyATA 102 Setup Wizard appears Read the on screen instructions and click Next E 5etup SkyATa 102 o ioj xj Welcome to the Sky TA 102 Setup Wizard This will install Skp T A 102 on your computer Itis recommended that you close all other applications before continuing Click Hest to continue or Cancel to exit Setup 7 Inthe next window check the box of I accept the agreement after reading the agreement carefully Then Click Next Note User can click Back to go back to the previous step anytime during installation 24 olsetup SkyATA 102 License Agreement Please read the following important information before continuing Please read the following
23. OGG and FLAC Default setting is MP3 Record window will pop out once there is a Skype call If it is enabled Recording window will automatically pop out when there is a Skype call in progress Default setting is disable Recording auto starts whenever there is a Skype call If it is enabled recording will automatically start based on the recording setting once there is a Skype call in progress Default setting is disable Tray icon will inform recording start and end Default setting is enable 72 Save caller and callee voices at two channels stereo Voices from Caller and callee will be saved at two channels If it is not set voices will be saved at one channel Mono Default setting is disable Recording file folder will be opened once recording is done Default setting is disable Skype Recomning Seting Record file path C Documents and Settings Henry My Docurr Record source option Record caller amp callee Ke Record file Format way mes wun Clesse FLAC Record window will pop out once there is a Skype call Recording auto starts whenever there is a Skype call Tray icon will inform recording start and end Save caller and callee voices at two channels stereo Record file Folder will be opened once recording is done Cancel 4 15 Other IM Mode User can use SkyATA 102 for other IMs Softphones like AOL Instant Messenger AIM Windows Live Messenger MSN Yahoo Messenger etc as an audio
24. TA 102 AP Application Program software into the computer To install the SkyATA 102 AP software 1 After the SkyATA 102 is connected to the computer it will take up to 15 EA seconds for the Found New Hardware window to appear A Found New Hardware X Skyv4T4 102 2 Insert the Installation CD into the CD ROM drive of the computer Double click the setup exe file Then follow the instructions to install the SkyATA 102 AP program D SkyATA 10 E Fie Edit View Favorites Tools Help pear i 3 Ka p Search Wee Folders RE Address A E __ Files Currently on the CD User Manual Sky4T4 1025e tup ewe G write these Files to CD CD Writing Tasks x File and Folder Tasks A S i Publish this Folder to the Web E3 Share this Folder Other Places d My Computer My Documents CO Shared Documents My Network Places Details 3 In Windows 2000 user might get below Digital Signature Not Found window Click Yes to continue installation 22 4 Then next window will recommend user to close other application programs before continuing to install After other applications are closed click Next e Setup SkyATA 102 click OK Digital Signature Not Found The Microsoft digital signature affirms that software has been tested with Windows and that the software has not been altered since it was tested The software you are about to install does not contain a
25. TN mode by default and user wants to press SZ key from phone keypad to switch to VoIP mode and redial contact s Skype speed dial number it might not work The displayed calling time will be the callee s PC local time and the time displayed will also be decided by the phone supporting format and whether the phone supports time display or not There are two ways to set Skype speed dial number One is to set from Skype GUI for Skype version earlier than 4 0 For Skype version after 4 0 Skype doesn t support Skype speed dial and user can use SkyATA 102 GUI to set speed dial number by following this user manual sec 4 3 3 Speed Dial Setting Page If Skype speed dial number is set in both Skype GUI and SkyATA 102 GUI Skype Caller ID will take SkyATA 102 setting speed dial number for display 4 10 Make a Multi Call Make sure Multi Call function is enable before making a Multi Call and Multi Call function key is x1 User can engage in a one on one talk with the maximum of 3 Skype contacts and one PSTN contact and switch between them by using the function key x1 Multi Call can be done when user is making or answering a call 54 i Option General Speed Dial Audio Multi Call amp Conf Phone Forward Cheese Button Multi Call setting amp Function key w Enable Multi Call Conference setting amp Function key w Enable Conference Note 1 In order to prevent possible troubles when user presses x ke
26. a m When user picks up the phone receiver there is a PSTN dial tone coming up WR Blue or green LED is slow blinking when SkyATA 102 is ready solid on when the phone is off hook fast blinking when the phone rings off when Sky911 has any problem 4 2 SkyATA 102 Icons Desktop and Quick Launch icon 30 System tray icons at the right bottom corner of Windows desktop Hardware Initializing Communicating with Skype Ready Off Hook Hardware failure Skype unavailable VoIP Only IM Mode 4 3 SkyATA 102 GUI There are five choices Option About Help IM Mode and Exit when user clicks SkyATA 102 system tray icon at the right bottom corner of Windows desktop Option has all settings for SkyATA 102 About will tell user SkyATA 102 AP software version The on line help will be launched when user chooses Help from SkyATA 102 system tray icon On line help supports language English Traditional Chinese and Simplified Chinese IM Mode can be an audio device for other IM Softphone Exit will close SkyATA 102 AP Application Program program Following are detailed descriptions about SkyATA 102 Option settings 4 3 1 Option The Option dialogue includes the settings most commonly selected by users When user clicks the OK button at the bottom of Option dialogue after making a new setting the new setting will be activated and Option dialogue closes immediately If user 31 clicks the Apply button at the bottom of Option dialogu
27. ake a Skype Multi Call When user presses Multi Call function key gt 1 user needs to press key 1 after key x within 3 seconds Otherwise the current call will be hung up and won t be reserved 4 10 3 Switch calls in a Multi Call When user wants to switch between contacts in a Multi Call he she can press the x and 1 keys and soon there is a Skype dial tone coming up Pressing the x and 1 keys again after the dial tone the talk is then switched to the next reserved call The sequence of the switch circulation is the same as the sequence these calls were established For example user sets up call 1 to call 5 After user talks to call 5 the next switch will be call 1 4 10 4 Hang up the current call 1 During a Multi Call call at least 2 contacts the current call will end after 3 seconds if user presses gt key A Skype dial tone comes up and user can decide to make a new call or switch back to the reserved call lf the current call is a PSTN call pressing gt key will disconnect the PSTN call and switch to VoIP mode and then a Skype dial tone comes up When user wants to cancel the current dialing call press the x key The dialing call can be cancelled and then a dial tone comes up User can decide to make a new call or press Multi Call function key gt 1 to switch to next reserved call When user makes a Multi Call to a contact with Skype Voicemail fu
28. arameters themselves if they know the appropriate setting Enable user s busy tone parameter setting option as below figure and fill in appropriate parameters then click OK The parameter will be saved and active The default international busy tone country setting is decided by the Select Setup Language selection when SkyATA 102 is installed For example when user selects English the default country will be United States SkyATA 102 supports busy tone for 23 countries now 42 General Speed Dial Audio Multi Call amp Conf Phone Forward Cheese Button Ring signal Frequency selection 25 Hz 0 International busy tone setting Busy kone parameter Frequency 1 400 On Period 400 OFF Period 400 Frequency 2 400 On Period 400 OFF Period 00 Default DK Cancel Apply 4 3 7 Call Forward Setting Page This page provides two kinds of Call Forward settings including Incoming PSTN call and Incoming Skype call 43 General Speed Dial Audia Multi Call amp Conf Phone Forward Cheese Button m Incoming PSTN call M Forward incoming PSTN to Skype Ring time before forward W Forward to any Skype number Password for any Skype call Password confirm M Forward prompt wave File C Program Files Skv47 4 102 4dapber IV wary Browse Pre assigned Skype number Incoming Skype call Ring time before Forward M Forward to any phone number Password For any phone number Password conf
29. arted user can press key to ring the phone for voice talk with the remote site For security and privacy reasons it is not recommended to enable this option unless there is a specific application lf user chooses to accept the assigned Skype accounts for Remote Monitor function the assigned incoming Skype calls will be picked up automatically by SkyATA 102 and there Is no ring for the phone connected with SkyATA 102 until two beeps are heard by caller and caller doesn t press any key within 5 seconds If SkyATA 102 doesn t receive any phone key DTMEF tone after two beeps from the caller within 5 seconds Sky911 will ring the connected phone and then this call will follow the normal call process User can press key after hearing two beeps to shorten the ring time wait if user wants to make a regular call with the assigned Skype accounts Even after Skype video is started user can press key to ring the phone for voice talk with the remote site If the correct password x key are pressed within 5 seconds the Remote Monitor function will start to work For incoming Skype calls from unassigned Skype accounts SkyATA 102 will ring the phone immediately and follow the normal call process once there is an incoming call Ophon Remote Monitor Ske Recording About Help IM Mode Exit 66 Remote Monitor Enable Remote Monitor when receiving a Skype call All incoming Skype calls Only support below Skype accou
30. by adding key after the speed dial number Speed dial number will also be displayed in Skype user interface in addition to being displayed in phone Use the Skype window interface to make a Skype call Choose the contact name in the Skype window and click the Call Answer button at the bottom of the Skype window with the mouse or keyboard Then pick up the phone receiver and wait for the contact to proceed with the call User will hear a busy tone until phone is on hook if the Skype contact is Offline rejects to take user s call or hangs up before user does The busy tone will be generated when user s status is Offline and phone is picked up or user dials a wrong speed dial number Default Operation mode VoIP l Pick up the phone receiver and user can find blue color LED solid on Follow above steps 2 3 in default PSTN operation mode procedures to make a Skype call User will hear a busy tone until phone is on hook if the Skype contact is Offline rejects to take user s call or hangs up before user does The busy tone will be generated when user s status is Offline when phone is off hook or user dials a wrong speed dial number lf user needs to make a PSTN call user can press key from phone keypad to switch to PSTN mode Then SkyATA 102 green LED is solid on and a familiar PSTN dial tone comes up User can make a regular PSTN call just as user did in the past 4 5 Make a SkypeOut Call User needs to subscribe for S
31. e after making a new setting the new setting will be activated immediately and user can continue to make more changes if necessary User chooses either OK or Apply button the new setting will be saved and user has the updated setting when user launches Sky911 again User can use Cancel button to cancel the changes and Option dialogue closes immediately Besides user can click Default button to refresh settings to default settings in every pages There are following seven pages General Setting Page speed Dial Setting Page Audio Setting Page Multi Call and Conference Setting Page Phone Setting Page Call Forward Setting Page Cheese Button Setting Page 32 Option General Speed Dial Audio Multi Call amp Conf Phone Forward Cheese Button Default operation mode setting amp switch key C PSTN mode Regular phone Use Key to switch between VoIP amp PSTN Phone Line connection e Auto Swap Disable Auto Swap Language english Iw Auto start up Initial ring Iw Skype window pop out Call delay 3 se SkypeOut country code 1 M Area code 201 Add ER Default 4 3 2 General Setting Page This option dialogue provides the basic operation settings including Default operation mode setting amp switch key Phone Line connection Language Auto start up Initial ring Skype window pop out Call delay SkypeOut country code and Area code 33
32. e and PC USB port or use USB hub with enough power supply to connect this device and PC USB port We found some PC USB port is extended from motherboard through extension connector cable and sometimes the connector cable is at bad quality it will cause SkyATA 102 malfunction For this case we recommend you to re plug SkyATA 102 into another USB port or use one USB hub with enough power to connect PC USB port and SkyATA 102 Q2 User needs to manually allow SkyATA 102 to access Skype if user s Skype version is 3 6 0 248 or above Otherwise SkyATA 102 can t be allowed to access Skype and work with Skype properly The latest SkyATA 102 AP will automatically allow the access but user can follow below instruction if there is any problem Sky474 102 exe wants to use Skype Click here to acceptideny A User can follow below procedures to manually allow SkyATA 102 to access Skype 76 a After SkyATA 102 and Skype version 3 6 0 248 or above are installed and launched user might get above pop up window to ask user to accept or deny SkyATA 102 to access Skype The pop up window just shows up for around 3 seconds If user clicks the pop up window there will be one new event and possible one plugin authorization for SkyATA 102 exe shown in Skype main window as below User can click the new event if user doesn t see plugin authorization for SkyATA 102 exe Then plugin authorization for SkyATA 102 exe will appear Fie Account Call
33. e different when SkyATA 102 enters into IM Mode CE j x General audio Default operation mode setting amp switch key C VolP mode Internet phone f PSTN mode f Regular phone Use Key to switch between VoIP amp PSTN 74 When SkyATA 102 is set in IM Mode and the default operation mode is VOIP user can press key from phone keypad to switch to PSTN mode after hearing the familiar PSTN dial tone user can make regular PSTN calls just as did before If the default operation mode is PSTN user just picks up phone and makes regular PSTN calls How to answer the interrupt PSTN call When SkyATA 102 is set in IM Mode and the default operation mode is VOIP user can pick up phone to take to the contact after making or answering an IM call from PC During the IM call user can press key from phone keypad to pick up the interrupt PSTN call after hearing an interrupt tone However user can t press key again to switch back to the waiting IM call User can hang up the PSTN call and pick up phone again to take the waiting IM call When SkyATA 102 is set in IM Mode and the default operation mode is PSTN after making or answering an IM call from PC user needs to press key from phone keypad to switch to VOIP mode then talk to the contact During the IM call user can press key to pick up the interrupt PSTN call after hearing an interrupt tone However user can t press key again to s
34. e problems with sound settings Click here to get help setting u Your equipment Qross EB next CJ 10 The next window will guide user to add friends to user s Skype contact list Click Next 13 K Skype Getting Started Add Co act Search Conference Ta Add a Contact Mo ne e Contacts pial ES Histor Enter the Skype Nan E m Add a Contact Q V IF you can t Find your Friend s Skype Mame use Skype search to Find them Previous em dm mme Next gt 11 Then user can try to call friends Click Next 14 S Skype Getting Started s B E CL e 7 amp Contacts Dial p Histor Type Skype Hame or number Y Peter United Kingdom GB Call Peeter P You can see if your Friend is available by the online status icon next to their name in Contacts A green check means that your Friend is online Q eegen Ee Next 12 Next window will guide user to call ordinary phones with Skype SkypeOut and click Finish 15 K Skype Getting Started Buy Skype Credit to call landlines and mobile phones 13 Next Skype main window will pop up and user can start to enjoy Skype File View Contacts Tools Call Help Q Je O Add Contact Search Call Phones Conference Chat ois enee G ry Account Contacts D pial Wh History Skype Test Call 4 25 PM GMT 4 j Enter Skype Name or United States phone number with ai 4 0
35. ed 4 10 2 Make a PSTN Skype Multi Call In order to prevent possible troubles when user presses x key during a PSTN service call such as 800 we need user to start a Multi Call from a Skype call User cant make a PSTN call first and then add another Skype contacts for a Multi Call 1 User can follow previous section Make a Skype Multi Call to add Skype contacts If user would like to add PSTN contact for a Multi Call user needs to press Multi Call function key x1 to hold current Skype contact then press key to switch to PSTN mode and make a PSTN call Add the waiting call into a Multi call during a Skype call When user is talking with a Skype contact and there is another incoming PSTN or Skype call coming user will hear an interrupt tone There will be one tip to guide user to press x 1 keys to reserve the current Skype call and answer the incoming PSTN call At this moment user can press x key to cancel the current Skype or PSTN call If the PSTN contact is disconnected user needs to press x key to close the PSTN call and get a Skype dial tone Now user can add a new PSTN call User can press keys x 1 twice to switch back to the reserved Skype contact After pressing gt 1 keys one time user will hear a Skype dial tone user can add a new Skype or PSTN only one PSTN contact in a Multi Call contact or switch back to reserved Skype contact by pressing 1 keys again If user does
36. ed dial and SkypeOut direct number dial through the phone keypad WR Auto configure Skype audio device after SkyATA 102 is connected to PC USB port and initialized completely E When PSTN line is not connected auto switch to Skype line m Receive a Skype call in the way as you do with your existing phone line E Similar dialing behavior as a traditional PSTN call WR Support FSK caller ID for Skype calls with speed dial number for easy call back m Easy of use and user friendly interface WR SkyATA 102 AP program automatically live updates from internet Cheese Button If Skype audio quality is not good or Skype contact doesn t answer the call Just press two keys through phone keypad to switch to a presetting SkypeOut PSTN call m Phone and Line RJ11 ports Auto Detection and Auto Swap Normal Wiring Wrong Wiring but Functional Functionality WR USB internal power E Switch between Skype and PSTN mode by pressing phone key WR Create a Multi Call and switch between held calls circularly by phone key K1 WR Create a conference call and join new calls Skype or PSTN call into the conference sequentially by phone key gt 2 WR Support call waiting Skype PSTN 1 4 Minimum System Requirements To keep normal functions of SkyATA 102 user needs to make sure his her system to meet the following minimum requirements E One Computer running at 800 MHz or better 128 MB RAM with a USB port and a CD ROM drive
37. elete it User can click SkyATA 102 tray icon at the right bottom corner of Windows desktop with right mouse and choose Skype Recording then Skype Recording window will pop out When there is a Skype SkypeOut call in progress user can press Record button to start recording or press gt K3 from phone press Pause button to pause recording or press X4 from phone or press Stop button to stop recording or press X5 from phone I Option Remote Monitor vkype Recordi About Help IM Mode Exit Skype Recording Tip IF the recording Function doesn t work please check 1 Skype allows this program to access z Selected record Folder is valid and allow write 3 Not blocked by Firewall Record Folder C Documents and Settings KeviniMy Documents Skype Open record File Folder Recorder is valid and disk free space is 41 87 GB User also can press 3 keys From phone to start recording press 4 to pause recording and press 5 to stop recording lf user clicks Setting button below Skype recording setting page will pop out After finishing setting changes please press OK button to save the changes Record file path The default folder is My document Skype record User can choose own preferred folder Record source option User can choose to record voices from caller amp caller caller only or callee only Default setting is Record caller amp callee Record format Support data format WAV MP3 WMA
38. ence However user need to press key to switch to PSTN mode if user wants to add a PSTN contact and then call the contact s phone number The Same procedure can be repeated until the maximum of 4 Skype contacts and one PSTN contact join the Conference User can also use the Skype window interface to make a Skype Conference call Then pick up the phone receiver and wait for the contacts to proceed with the call During a Conference call when any contact hangs up the call or is disconnected incidentally there will be a busy tone coming up for 3 seconds If the hang up call is a PSTN call user can press x key to only cancel the PSTN call and then make a new PSTN call otherwise user can t invite another PSTN contact for Conference However user can directly add another Skype contact if the hang up contact is a Skype call When user makes a Conference call to a contact with Skype Voicemail enable the call will be put separately when Voicemail function starts The call won t join Conference automatically User can decide to hang up the call by pressing gt 2 key Then a dial tone comes up and user can decide to make a new call or go back to the Conference by pressing Conference function key gt 2 When user makes a Conference call to a contact with an answering machine phone please be reminded the Conference conversation might be recorded by the answering machine For confidences user can choose to hang up the phone a
39. er 2407 Intel R 82601EB USE Universal Host Controller 24DE gt USB Root Hub lS USB Root Hub o gt USB Root Hub GE USB Root Hub System Properties x General Network Identification Hardware User Profiles Advanced Hardware Wizard The Hardware wizard helps you install uninstall repair Unplug eect and configure your hardware Hardware Wizard Device Manager The Device Manager lists all the hardware devices installed on your computer Use the Device Manager to change the properties of any device Hardware Profiles Hardware profiles provide a way for you ta set up and store different hardware configurations Hardware Protiles OF Cancel Apply 81 Standard Enhanced PCI to USB Host Controller Properties ajx General Advanced Driver Resources GE o Standard Enhanced PCI to USB Host Controller Driver Provider Microsoft Driver Date ef 15 2005 Driver Version 5 1 26000 1 Digital Signer Microsoft Windows 2000 Publisher To view details about the driver files loaded for this device click Driver Details To uninstall the diver files for this device click Uninstall To update the driver files for this device click Update Driver Uninstall Update Driver UK Cancel Q6 In some computers user might get Windows pop out message to ask for Windows to restart after user 1st time plugged in SkyATA 102 into one USB port Should user restart Wi
40. er can choose a proper ring signal frequency according to the ring frequency of the 41 phone user adopts Usually the ring signal frequency adopted in the U S A is 20Hz The ring signal frequency in Europe is 25Hz The ring signal frequency adopted by the major countries in the world ranges from 20 to 50Hz The default setting is 25Hz International busy tone setting User can choose the living country from country selection list to get the familiar busy tone When user cant find the living country from the list user can configure the busy tone parameters themselves if they know the appropriate setting Then click OK It is not necessary for user to change this setting for general application However user needs to set proper busy tone if user wants to use Call Forward function otherwise there would be forwarding call non disconnection problem even the caller has hung up the initial call This feature also allows user to set the appropriate settings of busy tone when Sky911 is connected with one PBX for different application By selecting a country the device will activate the specific busy tone frequency and cycle adopted by local Public Switched Telephone Networks in that country Sometimes the connecting PBX doesn t have the exact busy tone parameter as defined in user s country For this case user might encounter busy tone detection and unfamiliar busy tone problems even selecting user s country User can configure the busy tone p
41. er changes Phone Line connection status after SkyATA 102 AP program is launched or something abnormal happens for Skype or PSTN application please press Refresh button to force Auto Swap function It will automatically swap both line connections internally even user has a wrong connection lf user chooses Disable Auto Swap function user needs to make sure Phone Line ports have correct connection Otherwise SkyATA 102 might not work properly Default is Auto Swap enable Language Three languages are available English Simplified Chinese and Traditional Chinese lf user installs SkyATA 102 in the operation system whose language is not in our supported languages list then Language will be set to English automatically The default language is determined by the Select Setup Language setting during SkyATA 102 setup program is installing Auto start up lf this setting is enabled SkyATA 102 program will be automatically loaded and executed when the computer operating system is started The default setting is enable Initial ring lf this setting is enabled an initial ring from the connected phone will be activated to inform user SkyATA 102 is now ready for use once the device initialization is successfully completed The default setting is disable Skype window pop out lf this setting is enabled SkyATA 102 program will automatically bring up the Skype window when user picks up the phone receiver and bring down the Skype wind
42. f this is not a 25 preferred folder click Browse and choose a folder from the list User can choose not to create a Start Menu folder If this is the case check the box of Don t create a Start Menu folder Click Next when the setting is done Select Start Menu Folder Where should Setup place the program s shortcuts yr E Setup will create the program s shortcuts in the following Start Menu folder To continue click Nest IT pou would like to select a different folder click Browse Browse Don t create a Start Menu folder g Back Cancel 10 The next window is to create the Desktop icon or the Quick Launch icon Check the appropriate box as desired After SkyATA 102 AP is launched the Desktop icon will appear on the computer desktop and the Quick Launch icon will appear in the left bottom corner of the Windows screen Click Next 26 SE Select Additional Tasks Which additional tasks should be performed Select the additional tasks you would like Setup to perform while installing Sky4T 4 102 then click Hert Additional icons Jh Create a desktop icon Create a Quick Launch icon Back Cancel 11 The next window contains the related installation information and allows the user to select to start the installation Carefully examine the configurations If configurations need to be changed click Back to make necessary modifications If not click Install to start the instal
43. fter pick up phone receiver and Skype shows connected when I make or answer a call A Make sure SkyATA 102 has been chosen as the Skype sound device for Audio In Out Go to the Skype window main menu Tools and choose Options In the next window click Sound Devices tab in the left and choose SkyATA 102 from Audio In and Audio Out scroll bar 87 Skype Options LR og Sound Devices S Audio In Sky ATA 102 S Privacy Audio Out Le Notifications La Sounds Ringing SoundMAX Digital Audio Ring PC speaker Sound Devices Hotkeys A TAF Connection Let Skype adjust my sound device settings Call Forwarding amp Voicemail video EETA ay Updates w Learn more how to set up your audio settings SMS Messages di Make a test call to Skype answering machine e Advanced o Cancel Q13 After connected SkyATA 102 with my computer couldn t hear music or voice from my computer What can be done so that I can listen to music from the original sound device A Right click the volume system tray icon at the right bottom corner of Windows desktop choose Adjust Audio Properties It will come out the Sounds and Audio Devices Properties window Choose the default Windows audio device like sound card Then you should be able to listen to music from your original sound device like speaker 88 Sound recording A Default device skyATA 102 Volume Advanced
44. function enabled user can make any Skype SkypeOut call through call forwarding function with or without password protection User needs to press password gt or only if user doesn t set password from phone keypad after the PSTN call is connected and Forward prompt message two Beep tones as default prompt is finished Then user will hear one Skype dial tone if password is pressed correctly otherwise user will get password incorrect reminding message up to two times User can press password x or only if user doesn t set password again After hearing Skype dial tone user can dial any Skype speed dial number or SkypeOut number keys from phone keypad key can be saved and the call will be dialed out after 3 seconds The first digit of Skype or SkypeOut number needs to be pressed within 3 seconds or 62 the call will be disconnected And the delay between any two continuous dialing digits can t exceed 3 seconds or the forwarding calling number might be partially dialed out With PSTN to Skype Call Forward function enabled user can set a pre assigned Skype number to get the regular PSTN call when the incoming PSTN call can t be picked up within the preset ring time The incoming PSTN call will be forwarded to the pre assigned Skype or SkypeOut number Note Recommend user to change password regularly to protect possible password leak and only enable Call Forward function when it is necessary 4 12 2 Skype
45. g the call when user makes the call through Skype window interface 51 4 6 Answer a Call 1 Pick up the phone receiver and proceed with the call when the phone rings 2 Use the Skype window interface to answer a Skype call When there is an incoming Skype Skypeln call click the Call Answer button at the bottom of the Skype window with the mouse or keyboard Pick up the phone receiver and wait for the contact to proceed with the call 3 User will hear a busy tone if the caller hangs up the call before user does 4 7 End a Call User can hang up the phone to end a PSTN or Skype call or click Skype Hang Up Reject button to end a Skype call 4 8 Use Skype Voicemail After user enables Voicemail by subscribing from Skype user can leave Voicemail to any contact by choosing the contact and right clicking mouse to choose Send Voicemail User with Voicemail enabled can get Voicemail if he didn t answer a call 52 F D D Skype seanvoicemail File View Conkacts Tools Help QA G OO Add Contact Search Call Phones Conference Chat Gr SeanVoice Le 26 new events ed 1 Contacts Di ial Qh History e BR A DOE start call Start chat berg L Send Contacts Bee t Send File as Send voicemail Gel Ken PM GMT 0 Gei MoMo Gei rdo3 t af View Profile Gei Sean Rename O Terese AF Set Speed Dial test br Remove From Contacts Tiger Block This User
46. hat history For H Hotkeys i S aa c i a Allow my status to be shown on the web Learn more Connection Call Forwarding amp Voicemail video BETA ny Updates Manage other programs access to Skype E Sa Seege GE anage blocked users Related Tasks K skype Manage API Access Control Change Publisher GodEnoine Technology Inc EE Mot allowed to use Skype ea 84 S Skype Another program wants to use Skype Another program wants to use Skype Another program is trying toa access Skype This can be a potential security risk Wat would you like to do Name Sky474 102 exe Publisher GodEngine Technology Inc Allow this program to use Skype Ce Allow this program to use Skype but ask again in the Future Do not allow this program to use Skype what does this mean Q8 Why does SkyATA 102 fail to initialize A The phone receiver is not on hook properly Q9 Why doesn t SkyATA 102 work properly in some USB ports of Windows 2000 system A We strongly recommend user to install SkyATA 102 AP program when user 17 time plugs SkyATA 102 into one certain USB port of any Windows 2000 system Or user needs to remember to plug SkyATA 102 into the same USB port which user 1 time plugged in and install SkyATA 102 AP program if user didn t install SkyATA 102 AP program at 1 time In some case user might have 1 time plug SkyATA 102 into one Windo
47. her GodEngine Technology Inc Allow this program to use Skype Ce Allow this program to use Skype but ask again in the Future Do not allow this program to use Skype what does this mean 4 Use SkyATA 102 4 1 Before Making a Call Before making a call using SkyATA 102 please make sure the following requirements have been met 29 E The whole computer system and internet connection meet or exceed the minimum system requirements in this user manual Sec 1 4 Minimum system Requirements m The computer is connected to the Internet mM SkyATA 102 is connected to one computer USB port E Atelephone is connected to the SkyATA 102 Phone port and SkyATA 102 Line port is connected to PSTN line via phone cables WR ASkype program version 2 5 or above is installed and launched WR A Skype account has been created and contacts have been added m User sets a Skype Speed Dial number for a contact as below From the main Skype window select the Contacts tab choose a contact name and right click on the contact name and select Set Speed Dial in the appearing menu amp Contacts amp Dial PR History Bso Jasi Eal K it SS Stat Cal ea Start Chat Li vend Contacts Send File G View Profile Rename met opeed Diial WR SkyATA 102 AP program is installed and launched successfully by checking if SkyATA 102 system tray icon at the right bottom corner of Windows desktop shows
48. irm vw Forward prompt wave File C Program Files Skv47 4 102 4dapber VR way Browse Pre assigned PSTN number Pre assigned PSTN Forward table Table Default OK Cancel Apply Incoming PSTN call Forward incoming PSTN to Skype User can utilize this device remotely to make a long distance or international SkypeOut call through PSTN to Skype forwarding function by checking Forward incoming PSTN to Skype box Default is disable Ring time before forward User can choose preferred Ring time before forward For example if user chooses 1 second as the Ring time before forward any incoming PSTN call will be forwarded if user doesnt pick up phone after 1 second There are options from O to 30 seconds 44 Default is 1 second Forward to any Skype number Only this option is also enabled then user can make a PSTN to any Skype SkypeOut forwarding Default is disable Password for any Skype call User needs to type up to 6 digits 0 9 Arabic numerals as password to prevent unwanted Skype SkypeOut call forwarding This password can protect user from any unwanted Skype SkypeOut call forwarding Suggest user to change password regularly to protect possible password leak and only enable Call Forward function when it is necessary Forward prompt wave file There is a default Forward prompt wave file two Beep tones to inform user it is time to place a Skype forward call when Forward to any Skype number box
49. is checked User can also record personal Forward prompt message in wave file and browse the file to enable it Pre assigned Skype number User can set a fixed Skype number for PSTN to Skype call forward With Forward incoming PSTN to Skype function enabled any incoming PSTN call will be forwarded to the Pre assigned Skype number if user doesn t pick up the incoming call within the preset Ring time before forward Incoming Skype call Forward incoming Skype to PSTN User can utilize this device remotely to make a PSTN call through Skype to PSTN forwarding function or forward any incoming Skype call to the assigned PSTN number by checking Forward incoming Skype to PSTN box Default is disable Ring time before forward User can choose preferred Ring time before forward For example if user chooses 1 second as the Ring time before forward any incoming PSTN call will be forwarded if user doesnt pick up phone after 1 second There are options from O to 30 seconds Default is 1 second Forward to any phone number Only this option is also enabled then user can make a Skype to any PSTN number forwarding Default is disable 45 Password for any phone number User needs to type up to 6 digits 0 9 Arabic numerals as password to prevent unwanted PSTN call forwarding This password can protect user from any unwanted PSTN call forwarding Suggest user to change password regularly to protect possible password leak and only enable Call Forwa
50. kypeOut credits in advance of making a SkypeOut Call Subscription can be made on Skype web site hitp www skype com When the on line subscription has been completed user should be able to find one service message bar with account status added in the Skype window Then user can start to use SkypeOut service Calls even the international calls can be made at PSTN numbers or at mobile phone numbers The rate is much cheaper than the regular PSTN rate l Set a Speed Dial number for the SkypeOut contact User can refer to this user manual Sec 4 3 3 Speed dial Setting Page Pick up the phone receiver Wait for 49 a dial tone Then dial the speed dial number of the Skype contact Wait for 3 seconds for the call to be dialed out Or to make an immediate call without wait by adding key after the speed dial number Use the Skype window interface to make a call Choose the SkypeOut contact name in the Skype window and click the Call Answer button at the bottom of the Skype window with the mouse or keyboard Then pick up the phone receiver and wait for the contact to proceed with the call Another method to make the call is to dial the number directly from the phone keypad without the effort of making SkypeOut contact SkypeOut call number format is 00 or key country code local PSTN Mobile number For example user can make a call to U S A by pressing 00 1 408 888 8888 User can omit 00 country code when making a Sk
51. laration of conformity for products marked with the FCC logo in the United States only This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause unwanted operation 92
52. lation Is Ready to Install Setup is now ready to begin installing Skyw4T 4 102 on your computer Click Install to continue with the installation or click Back if you want to review or change any settings Destination location D Program Files Skw4 74 102 Start Menu folder Sky T 4 102 Additional tasks Additional icons Create a desktop icon Back Install Cancel 12 In the next window user can choose to launch SkyATA 102 Check the Launch 2 SkyATA 102 box default is enable Click Finish to finish the setup SIE Completing the SkyATA 102 Setup Wizard Setup has finished installing SkyAT 4 102 on your computer The application may be launched by selecting the installed ICONE Click Finish to esit Setup M Launch SkwTA 102 13 If user chooses to launch SkyATA 102 in previous step Skype will invoke one warning window Another program wants to use Skype Choose Allow this program to use Skype or Allow this program to use Skype but ask again in the future Check the appropriate box Then click OK Note Please do not choose the option of Do not allow this program to use Skype If this option has been chosen and user still wants to use SkyATA 102 please refer to Q7 of Chapter 5 FAQs for solution 28 Another program is trying to access Skype This can be a potential security risk what would you like to do Name Sky TA 102 exe Publis
53. n t answer the incoming Skype call after 10 seconds and tool tip disappears the incoming call will be rejected If the incoming call is PSTN waiting call tool tip will disappear after 10 seconds user can still talk to the PSTN contact by pressing x1 and keys if the PSTN caller is still waiting Please be reminded that user will take the waiting PSTN call if the waiting PSTN is still calling you when user wants to add another PSTN for the Multi Call by pressing gt 1 and keys After picking the waiting PSTN call user can press x key to cancel this PSTN 56 call and get a Skype dial tone Then add a new PSTN call for the Multi Call Add the waiting call into a Multi call during a PSTN call When user is talking with a PSTN contact and there is another Skype call coming user will hear an interrupt tone There will be one tip to guide user to press x 1 keys to reserve the current PSTN call and answer the incoming Skype call User can press keys x 1 twice to switch back to the reserved PSTN call After pressing 1 keys one time user will hear a Skype dial tone user can add a new Skype contact only one PSTN contact in a Multi Call or switch back to reserved PSTN contact by pressing 1 keys again If user doesn t answer the incoming Skype call after 10 seconds and tool tip disappears the incoming call will be rejected For busy tone user can refer to this user manual Sec 4 10 1 M
54. n The second option is to set up a Pre assigned PSTN number in advance and any incoming Skype call will be forwarded to the Pre assigned PSTN number if user doesn t answer the call within the preset Ring time before forward The third option is user can assign different forwarding numbers for different Skype contacts in the Pre assigned PSTN forward table For Forward to any phone number user needs to press password gt or only if user doesn t set password from Skype dialing pad PC keyboard or Skype phone device after the Skype call is connected and Forward prompt message two Beep 64 tones as default prompt is finished Then user will hear the familiar PSTN dial tone if password gt or x is pressed correctly otherwise user will get password incorrect reminding message up to two times User can press password gt or gt only if user doesn t set password again After hearing PSTN dial tone user can dial any PSTN number With Skype to PSTN Call Forward function enabled user can set a pre assigned PSTN number to get the incoming Skype call when the Skype call can t be picked up within the preset ring time The incoming Skype call will be forwarded to the pre assigned PSTN number User can assign different PSTN forwarding numbers for different Skype contacts Then the forwarding PSTN number will be decided according to the Pre assigned PSTN forwarding table and incoming Skype call caller ID if user doesn
55. nction enable user can decide to hang up the call by pressing gt key or Multi Call function key x 1 when the call enters contact s Voicemail Then a dial tone comes up and user can decide to make a new call or switch to a reserved contact by pressing 57 Multi Call function key gt 1 again 5 When user makes a Multi Call to a contact with an answering machine phone user can decide to hang up the call by pressing gt key when the call enters contact s answering machine voice mailbox Then a dial tone comes up and user can decide to make a new call or switch to a reserved contact by pressing Multi Call function key x 1 4 10 5 End all calls User can hang up the phone to end all calls 4 11 Make a Conference Call User must make sure Conference call function is enable and the function key is 2 58 i Option General Speed Dial Audio Multi Call amp Conf Phone Forward Cheese Button Multi Call setting amp Function key w Enable Multi Call Conference setting amp Function key W Enable Conference User should be able to setup a one on many talk with the maximum of 4 Skype users and 1 PSTN user simultaneously but it can only be started when user is on a Skype call In order to prevent possible troubles when user presses x key during a PSTN service call such as 800 we need user to start a Conference call from a Skype call User can t make a PSTN call first a
56. nd re establish the Conference call for this case 60 7 When user presses Conference function key gt 2 user needs to press key 2 after key gt within 3 seconds Otherwise the current call will be hung up and wont be reserved 4 11 2 Hang up a Conference Call User can press x key to hang up the established PSTN contact and user can add another PSTN contact However Skype contact in the Conference won t be hung up by pressing x key User can hang up the phone to close the Conference call 4 12 How to use Call Forward User can use SkyATA 102 Call Forward function to either make a PSTN Forward to Skype call or make a Skype Forward to PSTN call after appropriate boxes are checked and forward numbers are assigned Important notes 1 User needs to make sure the international busy tone in SkyATA 102 GUI Phone Setting Page is correctly set otherwise Call Forward function might not work properly For example user might find the forward call is not disconnected although user has hung up the initial call for call forwarding User needs to set the international busy tone as setting for user s staying country local Public Switched Telephone Networks by selecting proper country or fill in proper busy tone parameters For details user can refer to this user manual Sec 4 3 6 Phone Setting Page international busy tone setting 2 SkyATA 102 only supports Call Forward function for Windows XP Vista and Win 7
57. nd then add another Skype contacts for a Conference call 39 4 11 1 Make a PSTN Skype Conference Call In order to prevent possible troubles when user presses x key during a PSTN service call such as 800 we need user to start a Conference call from a Skype call User can t make a PSTN call first and then add another Skype contacts for a Conference call l Default operation mode is PSTN mode Press key to switch to VolP mode and make a Skype call and then the Conference function key gt 2 The current Skype call will be put on hold Soon there will be a dial tone coming up to inform user it is time to add another contact If you want to add one Skype contact dial the speed dial number of the Skype contact followed by key for an immediate call Then three parties will be in a Conference However user needs to press key to switch to PSTN mode if user wants to add a PSTN contact The same procedures can be repeated until the maximum of 4 Skype contacts and one PSTN contact join the Conference Default operation mode is VoIP mode Press the Conference function key gt 2 when user is on a Skype call The current call will be put on hold Soon there will be a Skype dial tone to inform user it is time to add another contact If user wants to add another Skype contact dial the speed dial number of the Skype contact followed by key for an immediate call Then three parties will be in a Confer
58. ndows to make the new setting valid A It is not necessary to restart Windows as the pop out message Just ignore it and continue to install SkyATA 102 AP program then enjoy SkyATA 102 without restarting Windows In some Windows 2000 systems user might encounter problems after SkyATA 102 program installation completes and Windows 2000 pops up message as below User can click OK button then unplug SkyATA 102 and plug again or restart Windows 2000 Re install SkyATA 102 AP program and launch through start menu or SkyATA 102 desk icon to make SkyATA 102 active SkyATA 102 KA SkyAT 4 102 program is not active please unplug SkyAT4 102 and plug again e Re install Sky47TA 102 program and launch to make SkyATA 102 active Press OK to exit SkyATA 102 program Q7 Why still can t use SkyATA 102 after the hardware and software are successfully installed A Whenever the SkyATA 102 AP software is launched Skype will invoke one warning window Another program wants to use Skype If you choose Do not allow this program to use Skype but still want to use SkyATA 102 please go to the Skype window main menu Tools and choose Options In the next window 82 choose Privacy tab in the left Double click Manage other program s access to Skype in Related Tasks on the lower side of the window There will be a Manage API Access Control window coming up Scroll down the bar to find device Name SkyATA 102 exe Not allowed to u
59. nt incoming calls k s DI Password stash EEE EEE Cancel lt is strongly recommended to check if Skype can find the camera which user will use for Skype remote monitor and test it before using it From Skype main window choose Tools gt Options gt Video Settings as below figure User can adjust camera angle for the space which user wants to monitor 67 5 Skype Options di Genera ideo settings Get up your webcam B General settings KE Audio settings Webcam USE fide Change your profile picture Webcam settings HMR Pele Automatically receive video and screen Show that I have video to sharing from i Advanced O anyone people in my Contact list only people in my Contact list only no one no one Save Cancel some camera might have microphone and speakers built in With such devices user can also have voice interaction with the people under monitor From Skype main window choose Tools gt Options gt Audio Settings as below figure to change Skype Microphone and Speakers as the built in microphone and speaker of camera When remote monitor function is disabled SkyATA 102 will automatically change Skype Microphone and Speakers back to SkyATA 102 and user needs to make the change again when he she wants to use this feature 68 S Skype Options A General Audio settings Get up sound on your computer k Microphone Yolume Automatically adjust microphone setting
60. ntents SkyATA 102 VoIP USB Adapter E Type B USB cable Male A to male B WR Installation CD including SkyATA 102 AP setup program quick installation guide and user manual 1 2 Product Specification Model Number SkyATA 102 Dimensions Lx W XH 95 X 66 X 22 mm Operating System Support Microsoft Windows 7 Vista Windows XP or Windows 2000 SP4 or later Skype Version Support 2 5 or above Interface Ports One USB port for computer One Phone port for an analog phone One Line port for PSTN line LED Indicator Blue Skype Green PSTN Stand by Slow on off Ringing Fast on off Call Active Always on Error Always off Audio 16bit PCM Power USB power and no external power needed Operation Temperature 0 to 55 degrees Celsius Regulatory Compliance FCC Class B CE Warranty 1 year Note Specifications are subject to change without notice 1 3 Main Features Flexibility E Make both Skype and PSTN calls with an existing regular or cordless phone Support 20 25 30 and 50Hz ring frequency Support 2 REN standard loads Support standard windows USB audio device with unique device ID Support international busy tone generation to connect with PBX feasibly WR SkyATA 102 is at PSTN mode by default even without PC for emergency call Mobility E Connect Skype through your phone no need of microphone and speaker E Support various cordless phones including DECT 2 4GHz 900 MHz or others Simplicity E Support Skype SkypeOut spe
61. om corner of Windows desktop show Hardware Error E A a SkyATA 102 might not plug in the computer USB port properly Please unplug SkyATA 102 and make sure to plug SkyATA 102 into the computer USB port properly b The phone receiver is picked up before SkyATA 102 finishes initialization Please make sure phone is on hook before SkyATA 102 initialization completes Q20 Why does SkyATA 102 system tray icon at the right bottom corner of Ba Windows desktop show Skype unavailable B A Please make sure Skype is launched and on line User can re launch Skype and refer to the following possible cases a SkyATA 102 program is launched but Skype is not active owing to no internet access b Skype program is closed after SkyATA 102 program is launched c User changes Skype status to Offline Skype status needs to be changed to Online for normal operation Q21 Why can t I use existing Skype audio devices after SkyATA 102 is installed A After SkyATA 102 is installed Skype sound device will be set as Sky91 1 SkyATA 102 as figure in FAQ 12 If user wants to use other Skype device user can change Skype sound device as the one user wants to use Similarly user needs to change Skype sound device as SkyATA 102 if other Skype USB audio device is adopted first and then user wants to use SkyATA 102 Q22 What should do if my PSTN line or Skype line doesn t work although 90 SkyATA 102 Phone Line ports are connected A
62. ow when user hangs up the phone The default setting is enable Call delay Call delay means how long the Skype call will be dialing out if user doesn t add key after pressing the Skype number User can input number like 5 then the Skype number will be dialed out after 5 seconds if user doesn t add key after the Skype number 35 The default setting is 3 seconds SkypeOut country code User can choose the country code number where the user stays then user doesn t need to add country code when user makes a SkypeOut call within this country The default setting depends on user s Window operation system language For example the default SkypeOut country code setting is 1 USA amp Canada for English Windows operation system Area code Only Taiwan China USA and Canada area code are supported now User needs to click Area code checkbox and choose the appropriate area code After that user doesn t need to dial the area code of a traditional local number for a SkypeOut call Sky911 program tries to collect the complete area code numbers but user needs to add area code by himself in case there is any area code missing or new added to prevent possible wrong number dialed out After user clicks Add button there will be one Input a new area code window pop out user needs to fill in the area code or mobile prefix number and the digit of the tradition local number or mobile number Then click OK to make it valid Input a new
63. p Function key When Multi Call function is enabled the function keys for Multi call are x 1 Then user can make a one on one talk with the maximum of 3 Skype contacts and 1 PSTN contact during the same period of time User can switch talk within the reserved Skype PSTN calls by pressing function keys zi For detailed operation instructions please refer to this user manual section 4 10 Make a Multi Call The default setting for Multi Call is enable Conference setting amp Function key When Conference function is enabled the function keys for Conference are x 2 Then user can make a one on many talk with the maximum of 4 Skype contacts and 40 one PSTN contact simultaneously For detailed operation instructions please refer to this user manual section 4 11 Make a Conference Call The default setting for Conference is enable 4 3 6 Phone Setting Page This page provides the related configurations about phone settings such as Ring signal frequency selection and International busy tone setting which includes Country selection and User s busy tone parameter setting General Speed Dial Audio Multi Call amp Conf Phone Forward Cheese Button Ring signal Frequency selection 25 Hz Country selection United States M C User s busy bone parameter setting Default OK Cancel Apply Ring signal frequency selection Here supports four types of ring signal frequency 20HZ 25Hz 30Hz amp 50 Hz Us
64. rd function when it is necessary Forward prompt wave file There is a default Forward prompt wave file two Beep tones to inform user it is time to place a PSTN forward call when Forward to any phone number box is checked User can also record personal Forward prompt message in wave file and browse the file to enable it Pre assigned PSTN number User can set a fixed PSTN number for Skype to PSTN call forward With Forward incoming Skype to PSTN function enabled any incoming Skype call will be forwarded to the Pre assigned PSTN number if user doesn t pick up the incoming call within the preset Ring time before forward Pre assigned PSTN forward table In addition to one Pre assigned PSTN number for all incoming Skype calls user can use the Pre assigned PSTN forward table to assign different Skype contacts with different PSTN forwarding numbers User can type the forwarding numbers and click Save button to keep the forward table settings for future usage as below figure Forward PSTN Number A G cet 14081687777 dicksen 14081686666 Deck kk 14081687777 C belbboto 14081686666 4 3 8 Cheese Button Setting Page amp Usage TE Ek This page includes setting for Cheese Button enable Refresh key delay time and Cheese Button User needs to make sure Cheese Button function is enabled by checking Cheese Button box before using this function Default is enable key delay time 46 KIJ Sometimes user need
65. s Video settings La Speakers WER CAM Speakers ss B Skype WiFi Volume Automatically adjust speaker settings uh Privacy AD Ringing Realtek HD Audio output Show advanced options Other things you can do IM amp SMS i Make a Free test call Advanced w Learn more about setting up your audio equipment B Buy a headset or Skype phone From the Skype shop Save Cancel After the setting is done user can use the assigned Skype account or any Skype account when user chooses to accept All incoming Skype calls to make a call to the Skype account which is running with SkyATA 102 when user is not home The incoming Skype call will be picked up by SkyATA 102 automatically and two beep tones prompt message will be played then user needs to press preset password x key within 5 seconds through Skype keypad PC keyboard or Skype device If the input is correct SkyATA 102 will enable Skype video If the input is incorrect the call will be disconnected User can still use the assigned Skype account to make a call to the Skype account running with SkyATA 102 for general voice talk if user doesn t press any phone key within 5 seconds or press key after hearing two beeps However SkyATA 102 will have a longer delay to ring the connected phone Even after Skype video is started user can press key to ring the phone for voice talk with the remote site Note 1 When user wants to use Remote Monitor function the P
66. s to use one or more keys as delay time before dialing PSTN number User can choose appropriate delay time for each There are options for 1 5 seconds Default is 2 seconds Refresh Skype contact list might not be updated in time user can click Refresh button to update Skype contact list immediately User can add friend s SkypeOut amp PSTN numbers in below Cheese Button mapping table and make sure Cheese Button box is checked then start to enjoy the convenience of Cheese Button function whenever there is a bad Skype communication or the contact unavailable Through Cheese Button user can quickly switch to a SkypeOut or PSTN call by pressing two keys through phone keypad during a PC to PC Skype call with a bad communication quality or the contact unavailable It is not necessary and prohibitive to hang up the current Skype call if user wants to use Cheese button function After pressing keys 1 2 3 or 4 user can either talk to the contact through SkypeOut or PSTN line User can continue the conversation without the efforts of looking for phone book and then making a call again Press 1 keys to call the SkypeOut number 1 as user set Press 2 keys to call the SkypeOut number 2 as user set Press 3 keys to call the PSTN Number 3 as user set Press 4 keys to call the PSTN Number 4 as user set Notice 1 If user didn t set the Cheese Button mapping table in advance pressing keys 1 2 3 or 4
67. se Skype Choose this device and click Change button to get the warning window Another program wants to use Skype and make proper choice like Allow this program to use Skype but ask again in the future Or choose this device and Remove button on the right side Click OK Re launch SkyATA 102 through start menu or SkyATA 102 desk icon Then Skype will invoke the warning window Another program wants to use Skype again Make a proper choice After this modification SkyATA 102 will work lf user doesn t want Skype to pop out this warning message whenever user reboots PC user can choose Allow this program to use Skype te e e Skype seanvoicemail File view Contacts Ste C EH Create 4 Conference Call fa ag i Sky peut Add Contact ontact Searc dn Skypeln Gr Seanvoice Voicemail Call Forwarding a Contacts DI Dr send sms Message Ki brian chan g Gei chinhung su Ringtone Ken dun Share Skype with a Friend Gei MoMo Gei Sean Gei Teresa Gei test brian charg GE i Gei Victor WeFerius Enc Options 83 S Skype Options tas Pan Privacy AA General s Gs Allow calls from 2 AVIS d 7 anyone O only people from my Contacts Le Notifications only people I have shared my details with AD Carre cn Allow chats from anyone l only people from my Contacts Ki Sound Devices only people I have shared my details with Keep c
68. t Call 56 4 10 3 Switch calls in a Mut Call 57 4 10 4 Hang up the Current call 57 4105 Emalea EEN 58 4 11 Make a Conference Cal scccsece ccbices catvesccxeaviresiden teed aeieeewe none 58 4 11 1 Make a PSTN Skype CGonierencetCall 60 4 11 2 Hang up a Conference Cal 61 4 12 How to use Call Fonward 61 4 12 1 PSTN to Skype Call Fonward 61 4 12 2 Skype to PSTN Call Fonwangd 63 4 13 Skype Remote Monitor 65 AVA SKYDE EE EE 71 4 15 Other IM MOG 6 EE 73 EE 76 SE a 216 8 al EE 91 1 Introduction Thank you for choosing SkyATA 102 VoIP USB Adapter SkyATA 102 allows you to make a traditional PSTN call or Skype call the internet software telephony using a regular analog wired cordless phone or DECT Digital Enhanced Cordless Telecommunications phone Even SkyATA 102 is not plugged into PC USB port PSTN line is still available for emergency call It supports both Multi Call call switch among multiple Skype contacts and Conference call talking to several Skype contacts simultaneously either through PSTN line or Skype line With these functions through SkyATA 102 s user friendly interface it is simple and convenient for you to chat with some Skype contacts during the same period of time SkyATA 102 also supports landline and phone RJ11 ports Auto detection and Auto swapping function to prevent user s neglect to have wrong connection for both RJ11 ports Through Cheese Button function user can quickly switch to SkypeOut
69. t answer the incoming Skype call within the preset Ring time before forward The forward priorities will be Pre assigned PSTN number then Pre assigned PSTN forward table Note Recommend user to change password regularly to protect possible password leak and only enable Call Forward function when it is necessary 4 13 Skype Remote Monitor SkyATA 102 can integrate Skype video function and Web CAM to let user monitor home remotely And it is easy and free With Remote Monitor function enabled user can make a Skype call to home s Skype account which is running with SkyATA 102 Don t set Skype s built in call forwarding function in home s Skype account or login this Skype account in another PC But SkyATA 102 s call forwarding function can be set for use simultaneously SkyATA 102 will automatically pick up the incoming Skype call and enable PC Skype video after user presses the preset password With a smart phone which supports Skype video user can easily make a Skype call to check home status Compared with many existing IP CAMs which need a fixed IP address for remote access SkyATA 102 s remote monitor function is easy and free Even when user travels abroad you can care your pets at home easily and free This function is only available for latest SkyATA 102 hardware User can click SkyATA 102 tray icon at the right bottom corner of Windows desktop with right mouse and choose Remote Monitor then Remote Monitor window will pop out
70. to PSTN Call Forward User can enable Skype to PSTN Call Forward function by checking Forward incoming Skype to PSTN box After choosing a preferred Ring time before forward like 1 second then any incoming Skype call will be forwarded if user doesn t pick up the call after phone rings for 1 second User needs to type up to 6 digits 0 9 Arabic numerals as password This password can protect user from any unwanted PSTN call forwarding 63 General Speed Dial Audia Multi Call amp Conf Phone Forward Cheese Button m Incoming PSTN call W Forward incoming PSTN to Skype Ring time before forward W Forward to any Skype number Password for any Skype call Fassword confirm i Forward prompt wave File C Program Files Skv47 4 102 4dapber IV wary Browse Pre assigned Skype number m Incoming Skype call Ring time before Forward DOE SEC W Forward to any phone number Password For any phone number fT Password confirm a o M Forward prompt wave File C Program Files Skv47 4 102 4dapber VR way Browse Pre assigned PSTN number Pre assigned PSTN Forward table Table Default OK Cancel Apply After user enables Forward incoming Skype to PSTN and Forward to any phone number function there are three kinds of call forwarding options The first one is user can make a Skype call to SkyATA 102 remotely Then user can make any PSTN call through Call Forward function with password protectio
71. to PSTN mode and check whether there is familiar PSTN dial tone or not Please make sure whether SkyATA 102 is successfully installed or not as description in FAQ 4 Make sure SkyATA 102 has been chosen as the Skype sound device for Audio In Out please refer to FAQ 12 Please check whether your computer has entered into power saving mode or not If user s SkyATA 102 supports VoIP mode only no PSTN line then user wont hear any dial tone If user s SkyATA 102 supports both VoIP and PSTN modes user will only hear PSTN dial tone and there is no Skype dial tone even user presses key to switch to VoIP mode User needs to make PC wake up from power saving mode and SkyATA 102 will re initialize before normal operation Please remember to make sure phone is on hook when SkyATA 102 is initializing User might have an incorrect feedback to SkyATA 102 software when there is one Hear any phone ring pop out window as below User can click Refresh button in the Option page of SkyATA 102 system tray icon and give SkyATA 102 software correct responses and it should work 86 j Hear anw phone rine General Speed Dial Audio Mult Call amp Conf Phone Forward Cheese Button Default operation mode setting amp switch key C PSTN mode Regular phone Use Key to switch between VoIP amp PSTN Phone Line connection e Auto Swap Refresh C Disable Auto Swap Q12 Why can t hear any voice a
72. u always can download the latest SkyATA 102 AP program from our web site or get help from our supporting people 6 Regulation Regulatory Compliance Notices Class B Equipment This equipment has been tested to comply with the limits for a Class B device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not 91 installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that inter ference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by implementing one or more of the following measures m Reorient or relocate the receiving antenna E Increase the separation between the equipment and receiver m Connect the equipment to an outlet on a circuit different from that to which the receiver is connected HR Consult the dealer or an experienced radio or television technician for help Modifications The FCC requires the user to note that any changes or modifications made to this device that are not expressly approved may void the users authority to operate the equipment Dec
73. witch back to the waiting IM call After switching to the PSTN call user can hang up the PSTN call and press key from phone keypad after picking up phone again to take the waiting IM call How to answer the interrupt IM call When user is talking with a PSTN contact and there is another IM call coming user cant press key from phone keypad directly to answer the incoming IM call In order to answer the interrupt IM call user needs to hang up the current PSTN call first When SkyATA 102 s default operation mode is VoIP user can talk to the IM contact after answering the incoming IM call from PC and pick up phone When SkyATA 102 s default operation mode is PSTN user can talk to the IM contact after answering the incoming IM call from PC and picking up phone with pressing key from phone keypad 19 5 FAQs Any encounters of problems regarding using this product please refer to the following troubleshooting information which contains a list of many frequently asked questions FAQ Q1 Why SkyATA 102 can t work properly after SkyATA 102 is correctly installed in my PC USB port A SkyATA 102 is quite different with regular USB devices like USB keyboard or mouse It needs 5V 500mA power from the USB port If SkyATA 102 can t work properly after this device is successfully installed please unplug this device and plug into another PC USB port or replace the USB cable with a new good quality one between this devic
74. ws 2000 system USB port without installing SkyATA 102 AP program Next time user might plug SkyATA 102 into another USB port and install SkyATA 102 AP program and it worked perfect Later on if user plugged SkyATA 102 into the USB port which user 17 time plugged in then user might have problem to use SkyATA 102 unless user re install SkyATA 102 AP program The quick solution is to install SkyATA 102 program again as the pop up message suggests Also you can refer to FAQ 5 if you still encounter problem This problem might happen in Windows 2000 system only 85 SkyATA 102 l x CA Sky T 102 program is not active please unplug SkyAT4 102 and plug again Re install Sky47TA 102 program and launch to make SkyAT4 102 active Press OK to exit SkyATA 102 program Q10 A a b Why doesn t the phone ring when there is an incoming call Please make sure your phone ring is on Please check whether SkyATA 102 is successfully installed or not as description FAQ 4 c Try to change the Ring signal frequency selection in Phone setting page d Try with other analog phone because some phone might have special driving Q11 A a requirements although we have tried to make our device compatible Why can t hear dial tone when I pick up the handset lf the default operation mode of Option dialogue in SkyATA 102 system tray icon at the right bottom corner of Windows desktop is VoIP user can press key to switch
75. y during a PSTN service call such as 800 we need user to start a Multi Call from a Skype call User can t make a PSTN call first and then add another Skype contacts for a Multi Call 2 lf user is calling a Skype contact with a voice mail on going the call can t be reserved and user can press x key to disconnect the call 4 10 1 Make a Skype Multi Call 1 Whena Skype call is undergoing pressing the Multi Call function key x1 will put the current Skype call on hold There will be a dial tone to inform user it is 55 time to add another Skype contact by dialing the speed dial number followed by key for an immediate call The same procedure can be repeated until the maximum of 3 Skype contacts have been added User can also use the Skype window interface to make a Multi Call Then pick up the phone receiver and wait for the contacts to proceed with the call When there are more than two Skype users in a Multi Call user might hear a busy tone for 5 seconds if the Skype contact doesn t answer the call or hang up during conversation Then a Skype dial tone comes up and user can decide to add a new contact or press gt 1 keys to switch to the reserved call However there won t be busy tone played if the reserved contacts hang up When user presses Multi Call function key gt 1 user needs to press key 1 after key x within 3 seconds Otherwise the current call will be hung up and wont be reserv
76. yATA 102 To adjust the audio wave output volume drag the speaker volume scroll bar To adjust the audio wave input and recording volume drag the microphone volume scroll bar Notice If user attempts to change SkyATA 102 volume from Sounds and Audio Devices in control panel SkyATA 102 program will adjust the volume to its default value If user attempts to change SkyATA 102 s microphone volume from Sounds and Audio Devices in control panel and the volume exceeds SkyATA 102 s default value Sky911 will adjust the volume to its maximum 38 value Windows default audio device setting User can select an audio device for other Windows application including audio in and audio out device Some USB audio devices might change Windows default audio device With this function user can easily change Windows default audio device for different applications 4 3 5 Multi Call and Conference Setting Page User can select to enable the functions of Multi Call and Conference individually The page includes settings for Multi Call setting amp Function key and Conference setting amp Function key After Multi Call or Conference function is enabled the corresponding function key is selected 39 i Option General Speed Dial Audio Multi Call amp Conf Phone Forward Cheese Button Multi Call setting amp Function key w Enable Multi Call Conference setting amp Function key w Enable Conference Multi Call setting am
77. ypeOut call by selecting SkypeOut country code from General page after choosing Option of SkyATA 102 system tray icon SkyATA 102 supports smart dialing for calling to USA Canada Taiwan and China When user s dialing number for these areas reaches a valid phone number SkyATA 102 will dial out immediately For other areas user needs to add key after the dialing number to call out immediately or wait for 5 seconds call delay The delay time between two dialing digits of the SkypeOut number can t exceed call delay time 5 seconds or an incomplete number will be dialed out 50 Option General Speed Dial Audio Multi Call amp Conf Phone Forward Cheese Button Default operation mode setting amp switch key 0 PSTN mode Regular phone Use Key to switch between VoIP amp PSTN Phone me connection Auto Swap Refresh SIT C Disable Auto Swap ae if Auto start up w Skype window pop out Call delay sec 4 User will hear a busy tone if the SkypeOut contact doesn t answer the call Please refer to this user manual Sec 4 4 Make a Skype PSTN call for more information about busy tone 5 User can t call contact s office number through SkypeOut by adding x key between office number and extension number User needs to make a SkypeOut call to a contact s office number first and then dial extension number through phone keypad or Skype keypad can be pulled down from Skype dial tab when you are makin

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