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1. INSSGHO0315 MAINTENANCE TROUBLESHOOTING AND REPLACEMENT COMPONENTS MAINTENANCE A AN N B In order for the warranty to be valid the unit must be Do not use cleaning products identified with these symbols cleaned regularly Cut off power supply at circuit breaker fuse before cleaning the unit Use a soft rag for dusting When cleaning use only a damp rag and non abrasive dish soap Do not use abrasive or chemical cleaners because they can damage the finishing If the unit is used in a very N B Note that there is electrical current to the unit even if the dusty location use a vacuum brush to remove dust and other foreign thermostat is off Meaning that there is a risk of electric shock objects from the grills as long as the unit is energized TROUBLE SHOOTING SHOOTING PROBLEM DEFECTIVE PART OR PART CHECK Defective thermostat or wrong thermostat setting Open circuit breaker or fuse The thermal protection has been activated Faulty connections The unit does not work Defective thermostat or wrong thermostat setting Tine uni runs Heat losses higher than the unit capacity Defective thermal protection The enclosure is extremely hot Defective motor Blocked air vents One or more elements are defective Defective thermostat or wrong thermostat setting Voltage lower than that written on the nameplate Heat losses
2. Stelpro s liability with respect to products is limited as provided above Stelpro shall not be subject to any other obligations or liabilities whatsoever whether based on contract tort or other theories of law with respect to goods or services furnished by it or any undertakings acts or omissions relating thereto Without limiting the generality of the foregoing Stelpro expressly disclaims any liability for property or personal injury damages penalties special or punitive damages damages for lost profits loss of use of equipment cost of capital cost of substitute products facilities or services shutdowns slowdowns or for other types of economic loss or for claims of a dealer s customers or any third party for such damages Stelpro specifically disclaims all consequential incidental and contingent damages whatsoever This warranty does not cover any damages or failures resulting from 1 a faulty installation or improper storage 2 an abusive or abnormal use lack of maintenance improper maintenance other than that prescribed by Stelpro or a use other than that for which the unit was designed 3 a natural disaster or an event out of Stelpro s control including but not limited to hurricanes tornadoes earthquakes terrorist attacks wars overvoltage flooding water damages etc This warranty does not cover any accidental or intentional losses or damages nor does it cover damages caused by negligence of the user or owner
3. higher than the unit capacity The desired room temperature cannot be reached Room overheating Defective thermostat or wrong thermostat setting The unit cycles under control of the thermal protection Blocked air vents Faulty connections the healerisiumedion Voltage higher than that written the nameplate N B If you do not solve the problem after checking these points cut off the power supply at the main electrical panel and contact our customer service see the Limited warranty section to obtain the phone numbers REPLACEMENT COMPONENT LIST COMPONENT LIST PART DESCRIPTION 1 PROT 005 THERMAL PROTECTION L175 40F 2 MO 016 MOTOR 208 240V 50 60HZ 0 4A W RING 3 BLA 005 FAN BLADE 9 26 5 BLADES 250 HOB CCW 5 INSSGH0315 LIMITED WARRANTY LIMITED WARRANTY LIMITED WARRANTY This limited warranty is offered by Stelpro Design Inc Stelpro and applies to the following products made by Stelpro SGH model Please read this limited warranty carefully Subject to the terms of this warranty Stelpro warrants its products and their components against defects in workmanship and or materials for the following periods from the date of purchase 5 years This warranty applies only to the original purchaser it is non transferable and cannot be extended Claim procedure If at any time during the warranty p
4. O SGH SERIES STELPRO CEILING FAN HEATER 360 comfort REPLACEMENT COMPONENT LIST INCLUDED SPIDER LISTED This unit complies with CSA standards For further information or to consult this guide online please visit our website at www stelpro com INSSGH0315 WARNING IMPORTANT INSTRUCTIONS Before installing and operating this product the user and or installer must read understand and follow these instructions and keep them handy for future reference If these instructions are not followed the warranty will be considered null and void and the manufacturer deems no further responsibility for this product This product must be installed by a qualified person and connected by a certified electrician according to the electrical and building codes effective in your region The following instructions must be adhered to in order to avoid personal injuries or property damages serious injuries and potentially fatal electric shocks Protect the heating unit with the appropriate circuit breaker or fuse in accordance with the nameplate Make sure the line voltage volt is consistent with that indicated on the unit s nameplate This unit must be grounded Switch off the power at the circuit breaker fuse before installing repairing and cleaning the unit Make sure the unit is appropriate for the intended u
5. connector not supplied and pass the feed wire through it Make the electrical connections using the supplied wirenuts Connect the ground wire Make sure all connections are secure and tight Fig 3 WARNING To avoid a short circuit keep the stripped ground section wire inside the back wiring cover Replace the back wiring cover Swing the other half of the internal assembly into position and screw the assembly to the bracket with the screw s previously removed in step 2 Fig 4 10 Optional To prevent any possible vibration use two 2 No 8 screws with anchors not supplied Fig 4 5 11 Replace the external cover and screw it into place with the four screws removed in step 1 12 Test the unit to make sure it is running properly 13 For field inspection remove cover j box for wiring diagram Fig 5 INSSGHO0315 INSTALLATION FIGURE 1 FIGURE 2 2 2 MOUNTING BRACKET INTERNAL ASSEMBLY FIGURE3 FIGURE 4 _ BACK WIRING KO lt COVER 5 lF _ WARNING _WARNING USE THIS KO FOR FINISHED CEILING KEEP BARE WIRE INSIDE THE BACK WIRING COVER 2 GREEN_ FIGURE 5 ANTIVIBRATION OPTION HOLE USE 2 NO 8 SCREWS WITH ANCHOR NOT SUPPLIED SE WIRING DIAGRAM JUNCTION BOX COVER
6. eriod the unit becomes defective you must cut off the power supply at the main electrical panel and contact 1 your installer or distributor 2 your service center or 3 Stelpro s customer service department In all cases you must have a copy of the invoice and provide the information written on the product nameplate Stelpro reserves the right to examine or to ask one of its representatives to examine the product itself or any part of it before honoring the warranty Stelpro reserves the right to replace the entire unit refund its purchase price or repair a defective part Please note that repairs made within the warranty period must be authorized in advance in writing by Stelpro and carried out by persons authorized by Stelpro LIMITED WARRANTY Before returning a product to Stelpro you must have a Stelpro authorization number RMA To obtain it call the customer service department at 1 800 363 3414 electricians and distributors French 1 800 343 1022 electricians and distributors English or 1 866 766 6020 consumers The authorization number must be clearly written on the parcel or it will be refused Conditions exclusions and disclaimer of liability This warranty is exclusive and in lieu of all other representations and warranties except of title expressed or implied and Stelpro expressly disclaims and excludes any implied warranty of merchantability or implied warranty of fitness for a particular purpose
7. l as the name and illustration may differ from the manual 2 INSSGH0315 INSTALLATION SPECIFICATIONS CEILING FAN HEATER VOLTS 240 208 WATTS 4000 3000 AMPERAGE 16 COLOR RED YELLOW OR STAINLESS STEEL WEIGHT 10 LB 4 5 KG TECHNICAL DRAWINGS DRAWINGS KO 7 8 1134 51 2 140mm 298 5 INSTALLATION J J This unit is designed to be installed on the surface of a finished ceiling This unit requires a minimum mounting height of 8 feet 2 44 m from finished floor This height offers the best results Also keep at least 12 inches away from any vertical surfaces or walls see Fig 1 on A Remove the external cover of the unit and set aside 4 screws Fig 2 Remove the mounting bracket 1 screw and hook Fig 2 Screw the mounting bracket to the ceiling and make sure the ceiling structure is strong enough to support the unit Make sure the mounting bracket is installed in such a way that the unit will sit straight and level Fig 2 Hook the slotted side of the internal assembly to the mounting bracket Let the unit hang from the bracket Fig 2 amp 4 Make sure a wall mounted thermostat is installed to control the heater Provide a sufficient length of wire to facilitate the connections which are made while the unit is still hanging from the bracket Fig 4 Remove the back wiring cover and knock out the 7 8 K O Fig 3 Insert a cable
8. of the product Moreover it does not cover the cost of disconnection transport and installation LIMITED WARRANTY The warranty is limited to the repair or the replacement of the unit or the refund of its purchase price at the discretion of Stelpro Any parts replaced or repaired within the warranty period with the written authorization of Stelpro will be warranted for the remainder of the original warranty period This warranty will be considered null and void and Stelpro will have the right to refuse any claims if products have been altered without the written authorization of Stelpro and if the nameplate numbers have been removed or modified This warranty does not cover scratches dents corrosion or discoloration caused by excessive heat chemical cleaning products and abrasive agents It does not cover any damage that occurred during the shipping Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages and some of them do not allow limitations on how long an implied warranty lasts so these exclusions or limitations may not apply to you This warranty gives you specific legal rights and you may have other rights which vary from state to state or from province to province STELPRO DESIGN INC Saint Bruno de Montarville Quebec 617 6 INSSGH0315
9. pport the total weight of the unit with the mounting brackets When cutting or drilling into a ceiling do not damage electrical wiring and other hidden utilities When starting up the unit for the first time or after a long period it is normal that it produces some temporary odours and whitish smoke Because this unit is hot when in use it may pose risks even in normal operation Therefore be careful and responsible when using it To avoid burns do not let bare skin touch hot surfaces The unit must cool down for few minutes since it will stay warm for some time after shut down All units require a minimum mounting height of 8 feet 2 44 m from finished floor Keep at least 12 inches away from any vertical surfaces or walls see the installation section However make sure flammable objects or pieces of furniture do not come into contact with the unit and keep them at least 24 inches 61 cm from the unit since they are more flammable than walls and ceilings Failure to comply with this warning could lead to a fire Some materials are more heat sensitive than others so make sure those near the unit can withstand heat Never block unit air vents This obstruction could lead to overheating which could result in a fire Do not insert or allow foreign objects to enter any air vent as this may cause electric shocks fires or damages to the unit This unit has hot and arcing or sparking parts inside It is not designed to be used or stored in wet area
10. s or areas containing flammable liquids combustible materials or corrosive abrasive chemical explosive and flammable substances such as but not limited to gasoline paint chlorine sawdust and cleaning products Store it in a dry place when not using it Some areas are dustier than others Thus it is the user s responsibility to evaluate if the unit must be cleaned based on the amount of dirt accumulated on and inside air vents Accumulated dirt can lead to a component malfunction or discoloration yellow It may cause a fire hazard if not installed and maintained in accordance with these instructions The thermal protection activation indicates that the unit has been subjected to abnormal operating conditions If the thermal protection remains activated or activates and deactivates repeatedly it is recommended that a qualified electrician or a certified repair centre examine the unit in order to make sure it is not damaged Refer to the limited warranty If the unit is damaged or defective cut off power supply at circuit breaker fuse and call a certified repair centre Refer to the limited warranty SAVE THESE INSTRUCTIONS Note When a part of the product specification must be changed to improve operability or other functions priority is given to the product specification itself In such instances the instruction manual may not entirely match all the functions of the actual product Therefore the actual product and packaging as wel
11. se if needed refer to the product catalog or a representative RECOMMENDED HEATING CAPACITY 1 25 Wicubic foot 0 03 m It corresponds to 10 W square foot 0 09 based on a standard ceiling height of 8 feet 2 44 The recommended capacity is usually sufficient for normal heating needs Please note that the insulation quality of walls and windows are some of the factors that influence heat losses which modify the required capacity to heat a room If needed refer to a specialist industrial and commercial buildings who will be able to calculate these heat losses and optimize the required capacity or consult the Online heating calculation section of the Stelpro Design Web site residential buildings To heat a large room and to increase your comfort it is recommended to install several units instead of one For example 2 X 1000 W rather than 1 X 2000 W If the unit capacity is insufficient for the size of the room it will be in operation continuously and may become defective earlier and turn yellow Respect distances and positions indicated in the installation section If the installer or the user modifies the unit he will be held responsible for any damage resulting from this modification and the UL certification could be void This unit must not come into contact with a water source and must be protected from splashes Do not use it if any part has been immersed When mounting the unit make sure that the anchorage used can su

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