HSM Digital Shredder Manual
Contents
1. Partition the drive upon completion Select YES or NO default is NO If YES the drive will be partitioned as a single partition sized to the drive capacity Reformat the drive select YES or NO default is NO To make this option active Partition the drive upon completion must be set to YES If YES you must select the file allocation system to be used The resulting drive will be formatted but no system files will be applied Image the drive select YES or NO default is NO You must have Partition set to YES and Format set to YES to make this option active If imaging has been turned on after the drive is erased partitioned and formatted the contents of the drive located in drive bay C will be copied to the target drive This requires that the target drive has the same or larger capacity as the image drive and is inserted In either Bay A or B Print Certification Label Select YES or NO default is YES At the end of the erasure process a certification label will be printed This label contains the following information Hard Drive Serial Number Operator Username Type of Erasure Method used Date and Time of the Beginning and End of the Operations Bar Code of Hard Drive Serial Number Processing a Drive CAUTION ATTEMPTING TO REMOVE A PERSONALITY BLOCK WHILE A DRIVE IS IN PROCESS CAN RESULT IN DAMAGE TO THE DIGITAL SHREDDER Now that your option selections are made begin process ing t2. Figure 20 Drive Serial Number Entry Screen User Enable Disable Using the Edit button and keypad enter the User ID User Manual Digital Shredder 0803 Figure 21 User Identity Entry Screen Type Enable Disable Using the drop down list select the type of error to be located or select ALL to include all records History Search Date serial Humber Mot Set User BACK CLEAR Figure 22 User Identity Entry Screen 0803 Type All Warming info login run complete DIGITAL SHREDDER HSN Exporting History Data Press Export to bring up the Export History screen see Figure 21 L t Export History Please insert storage device into auxiliary port EXPORT Figure 23 History Data Export Screen You will be prompted to insert a USB drive into the USB port in the back of the unit Once you have done this and drive is recognized you will see the following screen L t Export History Please insert storage device into auxiliary port EXPORT Figure 24 History Data Export Screen Now select the EXPORT option The entire audit log will be copied to the device in CSV format The file name will be based on the current date e g 20060904 224207 log csv You may now load this file into Excel or another program to create custom reports User Manual Digital Shredder 19 DIGITAL SHREDDER OTHER ACTIVITIES Turning the Digital Shredder Off Never unplug the Di
3. located at the top of each bay status area on the Opera tions Screen see Figure 16 Dive Ops History 2007 11 01 2007 11 01 2007 11 01 2007 11 01 13 ADMIN1 info Log 2007 11 01 2007 11 01 2007 11 01 2007 11 01 2007 11 01 2007 11 01 AnAAWT 11 Fa 48 ADMIN1 52 ADMIN1 SO8EJ1PP202113 info 54 ADMIN1 KOOOT722658A info 55 ADMIN SO8EJ1PP202113 info 56 ADMIN1 KOOOT722658A info 01 ADMIN1 SODAJ10Y941063 info AOD ADUTI SAO TINMOAS119 nfa Figure 16 Drive Ops Screen Selecting the Eject option will unlock the bay and allow for device removal Drives may be removed at any time however if you select Eject while the drive is being processed it may take several seconds for the Digital Shredder to suspend operations and release the drive In Back this event no certificate will be printed for the drive and Purge the audit log will contain entries showing that the process was aborted prematurely Figure 17 Drive Operations Screen Return to System Config Screen Erase the current audit log this function is limited to administrator level users only You should always conduct an Export before using this function Search Allows user to review selected re cords based on User Entered criteria Export Copy entire contents of audit log to external USB drive see explanation in Other Activities section 0803 User Manual Digital Shredder 17 DIGITAL SHREDDER History Sear
4. word is shredder Enter admin1 in the User Name field and select ENTER Enter shredder in the Password field and select LOGIN Waiting for Login Figure 1 Login Screen System Config Screen Once you have successfully logged in you will be pre sented with the System Config screen see Figure 2 This is the system s Home Screen System Config Figure 2 System Config Screen DIGITAL SHREDDER HSN This screen is used to access all other Shredder functions Users Add Edit and Delete User Accounts Printer Verify printer operation by printing a test label Update Process a software update History View Print Export audit records Default Ops Set default drive processing options Restore Restores the previous software version Logout The user logs off and exits the appli cation Back Return to Previous Screen Set Date Time Set System Date and Time Operations Proceed to Drive Bay Status Screen The first thing you should do is change the password of the Admin1 account and setup other User Accounts for operators To do this select the Users option Setting Up Date and Time Before starting to process drives it is important to set the date and time on your Digital Shredder so that the event log records will have the correct date time stamp To do this select the Set Date Time option from the system Config screen see Figure 3 DateTime Setup Year Hour
5. 3 5 Maxtor Yes ATA 3 3 5 ATA 1 3 5 Seagate Yes ATA 1 3 5 Hitachi Yes ATA 1 3 5 IBM Yes ATA 1 3 5 Quantum Yes ATA 1 3 5 Fujitsu Yes ATA 1 3 5 ATA IDE 2 5 Manufacturer Support Personality Block All Yes ATA 1 2 5 SATA 3 5 and 2 5 Manufacturer Support Personality Block All Yes SATA Check the status of the Personality Block before removing it If the LED is OFF the block is safe to remove If the light is GREEN or blinking GREEN the bay is safe to open but may still be locked in which case you should select the EJECT option on the Bay Screen to unlock the bay see Figure 10 To remove the Personality Block from the Drive Bay simply raise the lever on the face of the Personality Block and gently pull it toward you Remove the block completely from the bay Now taking your drive in one hand and the block in the other gently align the two devices If the alignment is correct gently ease the drive on to the Personality Block connector If it appears that the alignment is not correct do NOT force the connection as it Is likely that the drive you are trying to erase requires a different Personality Block User Manual Digital Shredder 0803 Once your drive is connected to the block align the bottom rail of the block to the channel of the bay and slide the drive in Press down on the lever to engage the block with the power connector located at the inside top of the bay You will know that the block is engaged correctly when t
6. DIGITALSHREDDER USER MANUAL DIGITALSHREDDER a C lt 1 015 999 210 US 0803 USER MANUAL DIGITAL SHREDDER HSM HSM GmbH Co KG Bahnhofstrasse 115 88682 Salem Tel 49 0 75 53 822 0 Fax 49 0 75 53 822 160 info hsm eu www hsm eu www digital shredder de User Manual Digital Shredder 0803 DIGITAL SHREDDER Table of Contents Limited Warranty 2 222 see eee eee es 5 Lithium Battery Caution 2 20 00 00 eee eee 5 Introduction to the Digital Shredder methodology 5 When Should Use the Digital Shredder 2 0 000000058 6 Introduction to the Digital Shredder 0000 eae 7 Getting to Know the Digital Shredder eee eee eee eee cee eee 7 Setting up Your Digital Shredder 0 0 00 00 000000 cee eee 8 Entering Data into your Digital Shredder 0 0 0 0 000000 eee 8 Login Screen 2 awa WnGa gee ae haw he tha eee ah eed ak Oe es 9 System Config Screen aoaaa eee eee ee 9 Setting Up Date and Time 2 eee eee eee eee eee eee renee 9 Editing the User Screen p44 oyweeua dee See ee ee he 2 Be 10 Permission Levels e424 ag oe oe eee Bae eee eee ee oS 11 Default Ops Screen oona aaa ae ee ee ee ee 2 ee Be ne 11 Inserting a Drive 2 4 5 odo 4484 waa eh we eee Pe Oe ee 14 Overview of the Secure Erase Process 0 eee eee ee ee 15 Overriding Defaults a
7. ING Be sure your Digital Shredder is powered ON before inserting drives for processing Unpredictable behav lor may result if this procedure is not followed NOTE Depressing the Power button while the Digital Shredder is processing a drive will NOT result in a shutdown of the unit The Digital Shredder cannot be powered down while a drive is being processed Loss of power during any drive process may leave the drive in an unusable state Never unplug the unit while it is processing a drive Also it is recommended that the Digital Shredder be connected to a UPS to avoid unintended loss of power Press the power button As the machine powers up the Digital Shredder logo will appear When the boot sequence is com plete you will be presented with the login screen Entering Data into your Digital Shredder The included stylus should be used to enter data into the Digital Shredder It is allowable to press the screen with your finger but using the stylus is generally faster and more accurate Never use a pen pencil or other object as a substitute for the stylus Such objects will damage the screen User Manual Digital Shredder 0803 Login Screen Enter your username and password into the Login Screen see Figure 1 When you first receive the unit it is set up with a default username and password It is recommended that you change the password for this user upon first use The default username is admin1 and the default pass
8. Month Minute Day second Thu Dec 71 05 53 45 7006 Figure 3 Edit User Screen 0803 User Manual Digital Shredder 9 DIGITAL SHREDDER Use the keyboard to enter the required fields as described below 0 9 Number keys Enter Move to next field Today Fills in fields with today s date as maintained by the Digital Shredder Clear Clear existing field Bksp Delete last character entered Back Return to previous screen Save Save values and return to previous screen Year 4 digit year Month 2 digit month Day 1 or 2 digit entry representing day of the month Hour 2 digit hour military time 15 3PM Minute 1 or 2 digit entry 0 59 Second 1 or 2 digit entry 0 59 If any of the fields fail to meet editing requirements an error screen will be displayed highlighting the incorrect value See Figure 4 DateTime setup Year 1800 Hour 5 Month 17 Minute 53 Day 71 Second 54 Thu Dec 21 05 55 01 2006 Press the Save button to set the date Figure 4 Date Time Setup Screen Editing the User Screen From the Edit Users screen you can add edit or remove users see Figure 5 To edit or remove an account simply touch the account to highlight it then touch the action button To change the administrator account password select the administrator by touching it then select the EDIT option Edit Users ADMIN admin Figure 5 Edit User Screen Touching the EDIT button on the User Maintenance Screen takes yo
9. an error or for any other reason you need to restore your Digital Shredder to the prior version of the software simply go to the Software Backup Screen Once you have confirmed that the backup exists and select the Restore option see Figure 28 software Backup Backup Found Version 2 11 Date 200r 0008 Upgrading your Digital Shredder Software To begin the upgrade process you must first download the most recent version of the software from the HSM Corporate website at www digital shredder de downloads Update Process 1 VA Download the most recent version of the soft ware and save it to your computer Connect USB Drive to your computer USB DRIVE REQUIREMENTS In order to successfully complete the update process the USB drive MUST BE at least 256MB in size MUST NOT contain any existing data and MUST NOT be a smart USB drive smart USB drives are those that contain pre installed software such as U3 and others 3 Extract the update package to the folder called HSMds update This folder should be located in the root direc Figure 28 Software Backup Screen tory of the USB Drive If you have not updated your software previously you will need to create Software Update this folder OME Sane Sa oee 4 Insert the USB drive to the USB port on the back TEET of the Digital Shredder Be sure that all drive bays are empty before inserting the USB drive ne oT 5 After the Digital Sh
10. ch Screen The History Search screen can be used to view a subset of the event log by filtering the log based on a date range a hard drive serial number or a specific user see Figure 18 These results are displayed on screen only and cannot be exported Only a system administrator may perform an export and only the entire log can be exported History Search Date mot set Serial Number ABCDE0123 User Figure 18 History Search Screen Back Return to History Screen Clear Reset all search fields to blank and OFF OK Run Search Search Fields All of the search fields can be enabled or disabled Ena bled fields are used in combination For example specify ing a date range and a user ID will give you all records for that user during that date range inclusive Date Enable Disable Use the edit button to specify a range of dates as a filter Entering only a start date will result in all records greater than the date entering only an end date will result in all records less than the date Selecting the keyboard icon next to the date field will bring up the following entry screen see Figure 19 start Date VYiMM D Pot Set End Date iMM DD Not Set Figure 19 History Search Date Screen Serial Number Enable Disable By selecting options on the edit button and keypad dis played on the screen enter the serial number of the drive Partial strings are acceptable Drive Serial Number ABCDE0123
11. e Is erasing Red blinking A processing error has been encountered Orange Drive is processing partition format or copy command Drive Bays 3 Up to three drives can be processed simultaneously Drives can be of mixed interface and format Drive bays are hot swappable Stylus For use on touch screen you may also use your finger Never use anything sharp which may damage the screen such as a pen or pencil Carrying Handle Integrated carrying handle on the top of the Digital Shredder allows the device to be transported in the field Power Connector Units accepts standard PC power cord USB Port 1 Used to connect label printer connect USB drive for software update or internal log export Laminate Label Printer Used to create certification labels that can be applied directly to a processed drive User Manual Digital Shredder 7 DIGITAL SHREDDER Setting up Your Digital Shredder Carefully remove the Shredder from packaging Plug the power cord into the Digital Shredder and then into wall power Insert included printer battery according to included printer set up instructions Connect the supplied printer to the unit via the Supplied USB cable and plug the printer into wall power The printer may be run off internal battery power when available Be sure to load the label tape material into the printer to prepare it for first time use Please refer to the printer manual for instructions on loading the printer WARN
12. ee eee eee eee rene 10 Figure 6 User Maintenance Screen 0 0 00 cee ne 11 Figure 7 Add User Screen 1 eee reene 11 Figure 8 Default Screen 2 0 ee 11 Figure 9 Defaults Screen Overwrite Options 0 0 0 0 00 eee 12 Figure 10 Defaults Screen Single Pass Overwrite Options 12 Figure 11 Drive Operation System 2 20 0 0 eee eee rene 13 Figurel2 Drive Operations Screen oauan aaa eee eee eee ere a 15 Figure13 Drive Operations Screen 1 eee a ne 15 Figure 14 Overrides Screen 2 eee eee eee eee ne 15 Figure 15 Drive Operations Screen oauan eee eee eee eee eee eee ne 16 Figure 16 Drive Ops Screen 2 ee 17 Figure 17 Drive Operations Screen 2 222 eee eee eee eee eee eee ne 17 Figure 18 History Search Screen eee eee eee eee eee eee ne 18 Figure 19 History Search Date Screen 200e eee eee eee eee ere ne 18 Figure 20 Drive Serial Number Entry Screen a 18 Figure 21 User Identity Entry Screen 2 2 a 19 Figure 22 User Identity Entry Screen 2 aaa eee eee eee ne 19 Figure 23 History Data Export Sereen aaa eee eee ne 19 Figure 24 History Data Export Screen aaa eee ne 19 Figure 25 Printer Setup Screen 2 eee eee eee ne 20 Figure 26 Printer Setup Screen eee eee eee ee 20 Figure 27 Printer Setup Screen 2 eee eee eee eee ne 20 Figure 28 Software Backup Screen 2 eee eee cee eee ne 22 Fig
13. g center or mechanical destruction x Preparation of equipment for reallocation moving a PC from one site to another Anytime there is any risk of your Organization s data being released to the public or even to other people within the Organi zation that may not have proper authorization the Digital Shredder should be used to ensure that no residual data is left behind by eradicating data beyond forensic reconstruction methods You can also use the Digital Shredder to prepare a drive for reuse by scripting the Digital Shredder to partition and reformat the drive The Digital Shredder also provides the user the ability to copy a binary image of one drive to another User Manual Digital Shredder 0803 DIGITAL SHREDDER HSN INTRODUCTION TO THE DIGITAL SHREDDER Getting to Know the Digital Shredder 0803 i 2 l The Digital Shredder has been designed for ease of use and portability Touch screen interface no external keyboard or mouse are needed Power button turns the unit ON and OFF ESD ground strap connector Stylus and stylus holder for entering data on the touch screen Personality blocks our proprietary cable free connection technology hold the subject drive in place during opera tion LED Indicator Lights in each drive bay show the status of the drive OFF Bay Is empty and available Green Drive is inserted and awaiting command Green blinking Drive has successfully completed last process Red Driv
14. gital Shredder Always use the Power button to power down the Digital Shredder When the Digital Shredder is idle depressing the Power button will cycle the unit OFF Depressing the Power button while the Digital Shredder is processing a drive will NOT result in a shutdown of the unit The Digital Shredder cannot be powered down while a drive is being processed Loss of power during any drive process may leave the drive in an unusable state It is recommended that the Digital Shredder be connected to a UPS to avoid unintended loss of power Testing the Printer A facility has been provided for testing the printer opera tion before processing any drives This test can be useful to perform if the Digital Shredder has been relocated or the printer cartridge has been changed From the System Config screen select the Printer option and the Printer Setup screen will appear see Figure 25 Printer Setup Figure 25 Printer Setup Screen Select the Test Print option to send a label format test to the connected printer Press OF to start test print Figure 26 Printer Setup Screen Select OK once you have confirmed that the printer is connected and power is on Pease Wait This may take several seconds Press the BACK button to retum to the previous menu Figure 27 Printer Setup Screen It may take up to 60 seconds to complete this test please be patient and do not repeat the test until this time has e
15. he drive by selecting the RUN option see Figure 15 SODAJ10Y941063 Running Secure Erase running 2 Figure 15 Drive Operations Screen The Status Field will indicate the drive s progress Remem ber that most erasure activities are lengthy processes taking anywhere from an hour to several hours depending on the size of the drive and the erasure method selected During processing the Personality Blocks are locked down in their respective the bays by solenoid locks that are en gaged upon block insertion This precaution ensures that the decommissioning process is not interrupted and allows the operator to safely leave the machine in a running state When the process has completed the screen will revert to the Drive Ops screen and the EJECT button can be used to unlock the drive bay and remove the drive During the erasure process the indicator LED will turn RED During the erasure process you may continue to process other drives in the other available bays User Manual Digital Shredder 0803 DIGITAL SHREDDER HSM History Screen The History Screen is used to access the audit log of the Digital Shredder Numerous activities are logged by the Digital Shredder including login logout and drive operation status messages This log can be reviewed in chronological order or searched using several parameters see Figure 17 Removing a Drive To remove a drive you must first select the Eject option
16. he lever is fully depressed and the bay indicator light is lit Upon successful insertion the Digital Shredder will automatically lock down the selected bay recognize the drive and present its information on the Operations Screen within a few seconds see Figure 12 Dive Ops Figure12 Drive Operations Screen Overview of the Secure Erase Process When you insert a drive into the Digital Shredder you will be presented with a screen showing you a visual represen tation of all three bays see Figure 13 Drive Ops Figure13 Drive Operations Screen DIGITAL SHREDDER Bays that have drives inserted will display the manufactur er serial number of the drive Empty bays are indicated by the word Empty Select a bay that has a drive inserted by touching that specific bay on the screen This will take you to the Drive Config screen listing the default actions to be taken These defaults are established by the Administrator but may be overridden by any user To set these options go to the Default Ops screen see Figure 14 Defaults Use secure Erase if possible Use default overwrite method Triple Overwrite Create default partition Disk Image Print Certificate Figure 14 Overrides Screen 0803 User Manual Digital Shredder HSM DIGITAL SHREDDER Overriding Defaults and Setting Other Options Type of Erasure Select Triple Overwrite or Secure Erase default is Secure Erase
17. ill recalibrate and the application will load Accessories For Your Digital Shredder There are several useful accessories for your Digital Shredder including a hard shell travel case and a variety of personality blocks for different drive interfaces and form factors Where To Get Help Please visit HSM s website to review The Digital Shredder s Frequently Asked Questions page at www digital shredder de If you have a specific technical question or need to report a problem with your shredder please contact HSM s Technical Sup port Team through 1 our forum at www digital shredder de or 2 our contact form e mail at www digital shredder de 230 V AC current __ _ 2SARS ZOVAL Wars fow Frequency 47 55 Temperature Range Operating 0 C to 35 C 32 F to 95 F Storage 40 C to 65 C 40 F to 149 F Relative Humidity Operating 10 to 90 non condensing Storage 5 to 95 non condensing Altitude maximum Operating 15 2 m to 3 048 m 50 to 10 000 ft Storage 15 2 m to 10 668 m 50 to 35 000 ft User Manual Digital Shredder 0803 DIGITAL SHREDDER HSN Declaration of Conformity Machinery directive 98 37 EG EMC directive 89 336 EWG Low voltage directive 73 23 EWG The manufacturer HSM GmbH Co KG Bahnhofstrasse 115 D 88682 Salem declares herewith that the Digital Shredder correspond with the above mentioned EC Machine Directive including all relevant
18. lapsed or you will get multiple test labels User Manual Digital Shredder 0803 DIGITAL SHREDDER HSN Printer Supplies The supplied Brother PI 18R printer uses standard 12 TZ tape cartridges which are available at most office supply stores Imaging a Drive An image created using the Digital Shredder is an exact binary copy of a source drive to a target drive The image process includes not only ALL files but partition information as well To image a drive you need two drives a source drive and a target drive The target drive must be at least the same size as the source drive in order to make a complete copy The target drive should be high level formatted most drives are today It does not matter if the target and source drives are the same manu facturer or model number In fact they can even be different formats 3 5 v 2 5 The imaging process will overwrite any existing partitions on the target drive This is a necessary part of creating an exact image of the source drive If the target drive is much larger than the source drive this can result in a significant amount of unpartitioned space on the target drive Place the source drive in Bay C as this is the default bay for source drives and cannot be changed Whenever you are imag ing drives the source drive must go in Bay C Place the target drive in either Bay A or B You can image a drive as part of its erase process by including the option in the processes script a
19. long with your other selec tions When the drive has been erased partitioned and formatted the contents of the drive in Bay C will be copied on to the erased drive It is also possible to directly image a target drive by passing the erasure process This is recommended as a time saving measure to be used when the target drive is new or previously erased Simply place the source drive in Bay C as usual and the target drive in Bay A or B select the target drive from the Drive Ops screen once it is recognized then call up the Options screen Turn off all activities except the Image option exit the screen and run the process The progress indicator will show you an estimate of how much longer until completion When the process is complete remove the two drives Reprinting a Certification Label Go to the System Config and select the History option go to the Search screen and enter in the search criteria for the drive in question Select the Run Complete record from the results screen by touching it then select the REPRINT option Note that the REPRINT option is only available for drives that have successfully completed an erasure process 0803 User Manual Digital Shredder 21 DIGITAL SHREDDER Backing Up and Restoring your Digital Shred der Software The Update Process automatically creates a backup of the currently installed version before proceeding with the update process In the event the Update Process results in
20. modifications Applied standards and technical specifications e EN 55022 1994 e EN 55024 1998 e EN 61000 3 2 1995 e EN 61000 3 3 2000 e UL 60950 1 2006 D Geulein Salem 03 03 2008 Rolf Gasteier Technical Director 0803 User Manual Digital Shredder 25
21. n eras ing drives Information on the other System Screens can be found at the end of this manual DIGITAL SHREDDER HSM Operations Screen The Operations Screen shows you the current status of all three bays When the unit has no drives inserted the bay LED s will be OFF and the Operations Screen will show that each bay is EMPTY see Figure 11 Drive Ops Figure 11 Drive Operation System 0803 User Manual Digital Shredder 13 DIGITAL SHREDDER Inserting a Drive Warning Be sure your Digital Shredder is powered ON before inserting drives for processing Unpredictable behavior may result if this procedure is not followed Drives are attached to Personality Blocks which are in turn inserted into Drive Bays Your Digital Shredder shipment includes three Personality Blocks Personality Blocks are NOT universal in application with hard drives Due to a lack of manufactur ing standards concerning hard drives there are variations in the backplane of different drives Each Personality Block has an indicator on the front of it describing the family of drives it serves For example the block ATA 1 3 5 is the first ATA block and is designed to fit 3 5 drives from certain manufacturers who have created drives with that particular backplane The ATA 1 2 5 block is the first ATA block for 2 5 drives and so on Hardware Compatibility List ATA IDE 3 5 Manufacturer Support Personality Block Western Digital Yes ATA 2
22. nd Setting Other Options 0 0004 16 PROCESSING a Drive 42456440408 a wae ee bbe ee ee eee ee ee 16 Removing a Drive 2 aaa a bw wee Be Ee eee ee ee be ee 17 History Screen oh see ede ae ee ee ee a ee ee ee 17 History Search Screen 0 eee ne 18 Search Fields supe eek bee eee teehee eee Sed vee eee ee eee 18 Exporting History Data a4 cae e Pe eee ee eee eee ed 19 Other activities 0 0 0 see eee ee 20 urning the Digital Shredder Off 2 2 0 0 0 000 000 0000 e eee 20 Testing the Printer 2 2 eee eee eee 20 Printer Supplies 2 eee ne 21 Imaging a Drive auauua eee 21 Reprinting a Certification Label aooaa aaa a eee eee eee 21 Backing Up and Restoring your Digital Shredder Software 22 Upgrading your Digital Shredder Software oaaao a a a 22 Recalibrating the Touchscreen of your Digital Shredder 24 Accessories For Your Digital Shredder aoaaa aaa eee eee eee eee 24 Where To Get Help oaa caa eee 24 Specifications 66 44 2 06 8 62845 24 bos eRe SH He Ee wD Ee SE Re Oo 24 Declaration of Conformity 0 eee eee eee eee eee ene 25 0803 User Manual Digital Shredder HSM DIGITAL SHREDDER Table of Figures Screens Figure 1 Login Screen 2 222 ae eee eee ne 9 Figure 2 System Config Screen eee eee eee eee eee eee eee en 9 Figure 3 Edit User Screen 2 2 22 se eee eee a 9 Figure 4 Date Time Setup Screen 2 eee e
23. ollows Use Secure Erase if Possible It Is recommended that you always leave this as the de fault setting which is ON This instructs your unit to check every drive to see if it can be Secure Erased 0803 User Manual Digital Shredder n 12 DIGITAL SHREDDER Use Default Overwrite Method If this is ON and the drive cannot be secure erased then the selected overwrite method will be used as the default erasure method If for some reason you have configured your unit to not look for secure erase compatibility then this will be the default erasure method for every drive Keep in mind that this is only a default setting and can be modified at run time Currently the Digital Shredder supports triple overwrite and a single pass overwrite see Figure 9 For single pass overwrite three additional options are available Random pattern all bits zero and all bits one see Figure 10 Defaults Use Secure Erase if possible Use default overwrite method Single Pass Triple Overwrite pn Create default partitior 779le Pass Disk Image Print Certificate Figure 9 Defaults Screen Overwrite Options Defaults Use Secure Erase if possible Use default overwrite method Single Pass Random pattern Create default partitior Random pattern All bits zero All bits one Disk Image Print Certificate Figure 10 Defaults Screen Single Pass Overwrite Options User Manual Digital Shredder 0803 Create Defa
24. redder has installed the soft 2 10 10 16 2007 Figure 29 Software Update Screen Cannot update while backups exist Would you like to ware from the USB drive the device will reboot in order to complete the update process From the System Config Screen select the UPDATE op tion to access the Software Update screen see Figure 30 remove backups Enter OK To abort select CANCEL User Manual Digital Shredder 0803 Cannot do update while backups exist Would you like to remove backups Figure 30 Software Update Screen Insert the USB drive into the USB port on the back of the Digital Shredder Upon insertion the new version of the software as well as any older versions stored on the drive should be displayed Highlight the version to be installed and select the UPDATE option to begin the update procedure Note that the UPDATE option is only enabled when a valid update version Is present on the USB drive If a prior Update operation has created a backup copy of the prior software version or a user request was made to create a backup copy this backup must be removed so the update can proceed If you get the following error Cannot do update while backups exist Would you like to remove backups select OK To abort select CANCEL After removing backups you will return to the Software Update screen where you can resume the Update process DIGITAL SHREDDER soft
25. u to the User Edit screen see Figure 6 Here you can change the users password or permissions level Edit User Permissions USER12 KK KKK KKK admin Figure 6 User Maintenance Screen User Manual Digital Shredder 0803 Permission Levels There are two permission levels administrator and operator Administrators have full unit control including the ability to export data set process defaults and create other users Generally there should only be a few adminis trators Add User Permissions User Name user Password Figure 7 Add User Screen Simply enter the user name and password then select the appropriate permissions level and select OK To abort adding a user select the BACK option NOTE User names and passwords must be at least 6 characters in length DIGITAL SHREDDER HSM Default Ops Screen While you are logged in as Administrator it is helpful to setup the default processes that will be performed each time a drive is inserted and processed This will save considerable time while processing multiple drives To do this from the Home Screen select the Default Ops option to access the Defaults screen see Figure 8 Defaults Use Secure Erase if possible Use default overwrite method Triple Overwrite Create default partition Format disk Disk Image Print Certificate Figure 8 Default Screen Now just touch the items that you like to use as defaults as f
26. ult Partition If this option is selected then after erasure is completed the drive will be repartitioned Partitioning assumes that the entire drive is a single partition If you desire multiple partitions then you will need to place the drive into a PC to perform the partitioning If you select the partition option then you may also optionally choose to have the partition formatted by selecting the Format Disk option described below Format Disk This will format the partition with the selected file system The Digital Shredder currently supports FAT16 FAT32 NTFS EXT1 and EXT2 Disk Image Assuming you have chosen to partition and format the disk you can also configure the Digital Shredder to copy the contents of an image drive on to the drive being proc essed See the section entitled Disk Imaging for details on this feature Print Certificate Turning this option ON will provide a printed certificate upon completion of the erasure process If this option is OFF the label will not be printed automatically however the information is stored in the Digital Shredder history The label can be reprinted at a later time The history contains the following information Hard drive serial number Operator username Type of erasure method used Date and time of the beginning and end of the operations Now that you have successfully created your users and have set your default options you are ready to begi
27. ure 29 Software Update Screen 1 2 eee eee ere ene 22 Figure 30 Software Update Screen 1 2 eee eee eee rene 23 Figure 31 Software Backup Screen 2 0 0 cee ee 23 User Manual Digital Shredder 0803 DIGITAL SHREDDER HSN Limited Warranty The warranty Is valid for 12 months from the date of purchase and is limited to the free replacement of the whole device The Statutory limitation period begins when the device is handed over to the shipping agency This warranty excludes wear dam age due to Improper handling natural depreciation and actions taken by third parties Lithium Battery Caution WARNING Caution There is a danger of explosion if battery is installed incorrectly Observe the correct polarity when chang ing the lithium battery Replace only with the same or equivalent type recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions and local disposal requirements INTRODUCTION TO THE DIGTAL SHREDDER METHODOLOGY Thank you for purchasing the Digital Shredder This appliance will allow your organization to properly decommission hard drives for reuse recycling or removal The Digital Shredder destroys data using one of two methods The first and most powerful method is Secure Erase Secure Erase is performed by utilizing executing firmware level command contained in most modern ATA IDE EIDE Ultra ATA and SATA and PATA drives In the event that Sec
28. ure Erase is not available for your particular model of drive the Digital Shredder will default to using a compliant overwrite algorithm The Digital Shredder has many advantages over other data excising approaches Dedicated platform means no workstation downtime no software installation no software licensing and no boot floppies Unlike rack mounted or cumbersome test bench equipment the Digital Shredder is self contained and portable allowing for field tech support Your drive can be quickly erased then partitioned and reformatted for immediate reuse With Secure Erase the erasure process is completed in a fraction of the time of traditional overwriting Up to three drives can be processed simultaneously without any degradation of speed and performance using Secure Erase Erasure Certification Labels and a detailed internal Event Log provide a defendable audit trail 0803 User Manual Digital Shredder 5 DIGITAL SHREDDER When Should I Use the Digital Shredder There are many occasions when drives should be decommissioned some of which may be new to you The need for proper equipment disposal is an obvious occasion for decommissioning a hard drive but there are several times that are critical to practicing thorough end of life digital data methodology Preparation of equipment for charitable contribution Preparation of equipment for warranty repair Preparation of equipment for lease return sale recyclin
29. ware Backup Backup Found 1 6 O06 09 06 1i Figure 31 Software Backup Screen The upgrade process will result in a reboot of the Digital shredder to load the new application Be sure that all drive bays are empty before updating the Digital Shredder The update process automatically creates a backup of the Current version so that the prior version can be restored If necessary To restore a previous software version select the Restore option on the System Config Screen Previ ous backups will be displayed if present on the USB drive from which you can highlight a specific backup version and select OK to execute the software restoration When you have completed your backup or update proce dure select the EJECT option to remove the USB drive Safely 0803 User Manual Digital Shredder 24 DIGITAL SHREDDER Recalibrating the Touchscreen of your Digital Shredder Your Digital Shredder screen was calibrated at the factory and should never require recalibration However in the unlikely event that it does the following procedure will allow a user to access the calibration routine Turn the Digital Shredder OFF Turn the Digital Shredder ON As soon as the full screen DOD logo appears touch the screen for at least 5 seconds which will activate the calibration routine Following the on screen instructions enter the five points by touching the cross hairs After the fifth point is entered the screen w
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