UC-02B and UC-04B with UpCorder Software User Manual
Contents
1. B y4 52DE Bi P2 09 30 04 og 15 lt 22 way Giw41520431p2 UP2 BA 4152001 P2 09 30 04 o9 55 30 way Giweisecsorp2 uP2 EA w4 152DE BiP 09 30 04 10 32 27 wav BA w4152D46Cp2 UP2 Eas 4 152DE ULogTestNew htm Eas w4 152044Ep2 UP2 Eas w4 1 52DE0 a UpCorderLag ULOG BA w4152D692p2 UP2 BA w4 152DF 2 File name F2 09 29 04 11 37 05 Save as Ippe EWAN Cancel DAVA If the volume levels of the 2 sides of a conversation are different or if the line quality was not well adjusted the Digital Automatic Volume Adjustment DAVA function will amplify the lower or far side to more closely match the level of the stronger or near side of a recorded conversation during playback Since background noise will also be amplified together with the sound there will be a compromise to permit weak voices to be played at higher levels without raising background noise levels to objectionable levels There are two levels of DAVA available AVA 1 4 and AVA 2 4 If automatic level control is required use the one that provides the best audio quality Zi When you are browsing the logs see page 7 and listening to recordings the application is active and will be recording voice files in the background The list of recorded calls automatically refreshes every 25 seconds Click on the List Refresh button to synchronize the logs to show new recordings at any time To return to the monitoring port or channel activity click the View Port Activity button To2. High Sensitivity suitable for normal line level audio sources with low background noise levels normal phone handset earpiece audio or weak speaker of radio 10 User Manual TeleCorder with UpCorder Software V 2 19 B USA 2 Mid Sensitivity suitable for higher than normal audio levels and or higher background noise levels for recording from a noisy phone line when voltage sensing cannot be used due to non standard voltages or with normal speaker audio from a radio 3 Low Sensitivity suitable for very high audio levels and high background noise levels Recording may stop if audio levels are too weak phone recording with non standard and very noisy DC voltages or extra loud radio audio After making changes click the button labeled Write Hardware to confirm any changes You may be asked to un plug and re connect the TeleCorder USB cable to change the TeleCorder operating parameters that are set to the hardware inside of the TeleCorder Changes to hardware settings should only be made when all channels are inactive After settings have been changed check to make sure all of the changes are functioning as expected c Turn Off Delay If any channels have VAR selected for recording start stop also select one of the four turn off delay options VAR Turn Off Delay 4 12 32 or 100 seconds This setting will help to prevent recordings from ending during quiet periods Click the Write Hardware button to confirm any changes If set
3. UpCorder software is installed You can check or change the location of the active ULogFolder from the Configure window You can also create a new ULogFolder from the Configuration menu If the active ULogFolder is empty as it will be if you create a new folder the View Log button will not display an empty log As soon as new recordings are added to the log you will see the list of recordings when View Log is selected USER NOTES User Manual TeleCorder with UpCorder Software V 2 19 B USA 19 VIII Recorder Accessories TeleCorders come with cables that are suitable for installations where the audio sources are terminated with modular phone jacks If the supplied cables are not appropriate for your installation contact your TeleCorder representative for assistance in selecting accessory cables or adapters to match your application TSA 3LM Telephone Handset Supervisory Adapter The TSA 3LM is the easiest and most popular way to monitor conversations on S individual telephones It can be OAN o i used to provide a simple be U C method of connecting the a ff iN a recorder to the telephone To Recorder amp handset or headset audio It can be used with most telephone styles that have a standard modular handset or headset jack RJ 10 4P4C Simply connect one end of the cable in series with the telephone handset or headset cord and connect the other end to the recorder The TSA 3LM has a twent
4. detection features Pre Ring DTMF Detection Ifthe local Caller ID mode is DTMF and sent before the ring you must turn this feature on Otherwise if erroneous caller numbers are sometimes received you should turn this feature off Pre Ring FSK Detection Ifthe local Caller ID mode is FSK and sent before the ring you must turn this feature on Otherwise if erroneous caller numbers are sometimes received you should turn this feature off Forced FSK Between Rings The hardware firmware is designed to detect FSK caller ID sent between rings If there are difficulties with detecting correct caller ID numbers you can turn this feature on to improve Caller ID detection h Notice for PC Settings Some of the settings must be locked into the TeleCorder hardware by restarting the recorder If this is the case you will see a message to restart the recorder hardware unplug the USB cable from the TeleCorder wait a minimum of 15 seconds and re connect Any changes made that are stored in the TeleCorder should now be locked into the recorder s internal memory After the settings have been changed check to make sure that the recorder is functioning as expected User Manual TeleCorder with UpCorder Software V 2 19 B USA 11 1 Notes a Settings to the TeleCorder hardware should only be made when there are no active recordings To avoid interruption of active recordings it is recommended that you configure operating parameters while the r
5. YAR Finished Port 16 VAR Finished 16 YAR Finished ar Dialed E Dialed R Dialed pon Dialed 18005551212 g280377 1411 1062023425 Logged tems 153 7 2000 Logged Space 40 500 LLD BEE 0 50 100 0 BOF 100 Logging Location CAULogFolder New Folder ULogFolder Configure About a Exit 16 User Manual TeleCorder with UpCorder Software V 2 19 B USA From the Port Activity window you can click Configure to launch the Recorder Settings window for the multi unit UpCorder software Refer to the following screen image with four UC connected Configure Software and or hardware unit s Audio File Format List Display M WAV sbitPCM M UP M Auto Refresh Audio file Digital Volume adjustment Dawa for YAY Setting M L1 Less l L2 Deep Location of Recorder Folder ULogFolder CWWLogFolder Capacity Items 2000 Capacity Space MB 500 The Configure Software and or Hardware unit s window is used to change the software settings that are stored in your computer The hardware settings for each TeleCorder can also be individually configured from this window To check or change hardware settings for Unit 1 click on the tab labeled H W Settings Unit 1 refer to the following screen image and Section IT Using TeleCorder in this manual If more than one unit is connected to the PC you will have a tab to check or change hardware settings for each TeleCorder Image below is with the maximum of four
6. increase the gain of the amplifiers in your UC 02B there are jumpers on the back of this recorder that can be changed Port 1 Normal gain Port 2 Normal gain Move left for 3 db Move left for 3 db Remove for 8 db Remove for 8 db Dares E AT a 5 PRONE EIS FO gt Tai J2 gJ IND Ci NS IV Recording Privacy When recording conversations you must consider the privacy of all individuals that are part of the conversation Some countries require notification of one or all participants in recorded conversations Check your local and national legal obligations on this and other issues concerning the use of the TeleCorder In the United States the Federal Government requires that at least one person that is a participant in a conversation knows that it is being recorded Some states require all parties to be aware that a conversation is being recorded Check local regulations The manufacturer and retailer accept no liability for the loss of data the possible consequences thereof or general misuse of recorders V Guarantee amp Liability Your TeleCorder has a 12 month limited manufacturer guarantee The guarantee is effective only for normal use It is not valid under exceptional environmental or operational conditions such as extreme temperatures or humidity levels nor in the event of a lightning strike or similar damage from excessive voltages on connections The guarantee is not valid if it has not bee
7. on a self powered USB hub TeleCorders have a Device ID that is stored in their internal memory and unique to each unit This Device ID is an aid to keeping track of what sources of conversations are connected to which TeleCorder and will be displayed when you view the Configure Software and or Hardware window and click on a particular unit Run the UpCorder program by clicking on the icon on your PC desktop that was created when the program was installed or from the programs list After launching the UpCorder software the Port Activity window will be displayed showing four ports for each UC 02B or UC 04B connected to your PC With two channel UC 02B units you will see the four possible channels however only the first two channels for that unit will be active The information displayed on the Port Activity View Log and About windows is similar to the single unit software see manual Section III Using TeleCorder Por 1 YAR Finished Port Z YAR Finished Port 3 YAR Finished Por 4 YAR Finished VAR Dialed Dialed Dialed Dialed 14012958711 Port 5 IDLE Port 6 Callout Finished 6 Callout Finished Port 7 Un Answered T Un Answered Port 8 Un Answered i Un Answered a E Port 9 Callout Finished Port 10 Un Answered 10 Un Answered Port 11 Un Answered 11 Un Answered Port 12 Answered 1 Answered Dialed Dialed Dialed Caller Por 13 YAR Finished Port 14 VAR Finished 14 YAR Finished Por 15
8. than the threshold o a20v DC preset threshold required to start recording Requirement Phone Line DC voltage higher Audio level is lower than preset level required to to Stop than the threshold o a20v DC continue recording for the selected turn off delay Recording from standard Radio recording broadcast or two way analog phone lines Meeting recording with amplified microphone Audio picked up from handset or headset of Suggested analog or digital telephone set single or multi Uses line phone Analog phone line recording where DC voltage sensing cannot be used Paging and Intercom audio User Manual TeleCorder with UpCorder Software V 2 19 B USA 9 DC Voltage Threshold VAR or Off Hook Mode for each channel This threshold is preset in the Threshold in 4 levels TeleCorder through hardware Turn off delay VARspace 4 12 32 or Parameters components and cannot be 100 seconds changed via software VAR TimeOut to limit long recordings and start a new recording 20 40 60 or 120 minutes 3 Configuring Hardware Settings You will use the UpCorder program in your PC to select Phone Line recording Voltage sensing start stop mode or VAR mode Voice Activated Recording and to change and confirm these and other operating parameters Using your PC with the UpCorder program running select Configure from the main screen Click H W Settings to open the screen shown below Configure Software and or ha
9. 0Vpp 0 20Vpp or 0 10Vpp Line Impedance AC gt 10k ohm Line Impedance DC gt 10M ohm Ringer Equivalence 0 6B Caller ID FSK DTMF Dialed Number DTMF Internal Storage None Size 4 3 4 wide x 7 1 8 deep x 1 1 4 high not including cables Weight 13 oz not including cables Power Requirements Supplied by host PC via USB cable Approvals FCC TeleCorder Model B4 US BCXRTO6BB4 Guarantee Twelve month limited Manufactured by Beijing ChangXing Co Ltd China Distributed in U S A by Omnicron Electronics Putnam CT U S A VII Notes 1 Avoid shaking the TeleCorder and keep it in an environment with moderate temperature and humidity that is suitable for electronic equipment Do not expose to rain or moisture 2 There are no user serviceable parts inside of the TeleCorder Refer servicing to qualified service personnel 3 Inthe UpCorder software there are settings that are stored in the software running on your PC for example ULogFolder location and settings that are stored in hardware in the TeleCorder recorder for example the VAR settings Settings that are recorded in the PC software are stored in the PC registry The ULogFolder is one of the software settings that are stored in the PC Each time UpCorder software is opened it will check for the last active ULogFolder If it can find one it will place new recordings into this folder Otherwise it will create a new ULogFolder in the location where your
10. Recording VAR SettingS ccccccccccceceeeeeeeeeeeeees 9 3 Configuring Hardware Settings ccsssscccccccsssssssssscsscccccsccsssssssssscssees 10 az Channel POM S CUP rererere A E 10 b VAR Voltage Threshold Voice Activated Recording 10 Ce TOTP OMe Clay a E 11 d VAR MeO enon ser ate ees 11 Timeand Date Seti soercronio no S 11 T Audio Recordin Mod S sern na n T 11 g Caller ID Detection Settings cc cccccccceceeeeseeeseseeeeeeeees 11 h Notice for PC Seuines ive site laGen 11 is NO Se a a A 12 a Setting Hardware While No Channels are Active 12 b Recording False Phone Numbets ccccceeeeeeees 12 4 Configuring Software Settings cssssssccccssssssssscssccccsssssssssssscccssssesees 12 a Audio File Format cccccceccccccccccsennnnssssssssesssseeeeeeeecccecenens 12 b Auto Refresh Recording List vxsccs ueiacnawwinshsiencseteiaons 12 c Keep UpCorder Window Topmost cccccccccceeeesssseeeeeeees 13 d DAVA Settings Digital Automatic Volume Adjustment 13 e Location of PC Folder with Recordings ULogFolder 13 i Whist Pile Sethine HIMD as ccisrtetctinaomeunateaiee aideneeeaietecie 13 User Manual TeleCorder with UpCorder Software V 2 19 B USA g Save Calls Less Than 8 Seconds maere r A ED 14 Ds TING Manaen cere EE EEE 14 a Pile Manager FuncHons ctecsunicevanivsaiiaveseaionatiehinaatau
11. TeleCorder Voice Logging Recorder UC 02B ana UC 04B with UpCorder Software WO TeleCorder User Manual Version 2 19 B USA Table OF Contents srscveicicscscsstesccuanswucsasedecenuskanedoecesscesssauwedssusssccousssssceeeks Page 1 Ns COMPO UTATIONS seccion erore sE E E 3 II Cable Connections and Testing ssecccsseeccssscecccsscceccssceecsssececsssececssoe 3 1 Identify the Front Panel LEDs and Rear Panel Connections ce00 3 2 Connecting to Phone Lines and Other Audio Sources ccccsssssssrssssssceees 4 a Connection tor 2 Channel UC 028 cs acvicatiovin ten E eetis 4 b Connection for 4 Channel UC O04B cc ccssssseseseseeeeeeeeeeeeeeeeeeeeeaaaas 4 3 Powered by USB Connection to PC ccccccccsssssssssscscccccccccsssscssscccsssseeees 5 4 Installing UpCorder Software on a PC Win 2000 XP Vista Win 7 5 5 Connecting TeleCorder Model UC 02B UC 04B to a PC uuu ccsssssseeeeees 5 RIL Usine TeleCorder secorre eieae e 6 t Computer Windows sessar sssniero soe EE EO 6 ay POreAcuyity VW INdOW tices a eee E ee ees 6 b List of Recorded Calls and UpPlayer Windowg ccccccccsssssceeeeeenees 7 c Seting Hardware and SOMW ares irienn a EOR 8 2 Recordine PLOCESS steiseecszesdussscectnctleniccssttacanasdeecdusssccecnausaelsevsetcconecesesdvscecceanetests 9 a Setting for Phone Line or Voice Activated Recording VAR 9 b Voice Activated
12. UC recorders connected to one PC and with hardware settings H W for Unit 4 selected Configure Software and or hardware unit s iw Port 1 W Port 2 W Port 3 E E E VAR Voltage Threshold VAR Turn Off Delay VAR TimeOut E Mid Sensitivity fi 12 seconds c 20 minutes J Select the audio mode Caller ID Detection Settings q Pre Ring q pre Ring 2 Small file Good au DTMF FSK W Forced FSK Between Rings Write Hardware Exit Device type and Version TeleCorder device ID Settings Te com UP4 00 Max04 TCPUP9IH After making any changes to hardware settings click the Write Hardware button to confirm any changes unplug the TeleCorder USB cable and re connect close software and re load check to confirm that the desired changes have been locked into TeleCorder hardware settings and that the TeleCorder is functioning as expected Note USB hubs can be troublesome especially when turning the computer power OFF and ON as well as when removing and re installing USB devices Always check for proper operation after making changes to TeleCorder hardware and closing and opening UpCorder software User Manual TeleCorder with UpCorder Software V 2 19 B USA 17 7 Increasing Amplifier Gain with UC 02B This feature is available only on UC 02B recorders with serial numbers greater than E 353250 It is not available with four channel UC 04B recorders If the audio you are recording is weak and you wish to
13. alpha numeric characters can be entered into this field When you finish click either OK or Cancel and you will return to the View Log window to check that the text has been satisfactorily modified Confirm that the changes in the text field are correct This function is not enabled in off line mode or with a View Log window that is not the active folder where new recordings will be saved d Batch Conversion to WAVE Files You can use Batch Wave Conversion to convert multiple files in a batch to wav format All the items included in the View Log list either general list or the searched result list will be converted Converted wave files will be placed in a folder named WaveFolderXX under your current log folder XX will increase each time by 1 and be between 00 and 99 All of the information related to each recording will be duplicated in its long file name refer to the following image z 08 30 04 18 48 07 Out 0987759759957 Ce a eis jPi 08 30 04 18 46 56 Out 0JATTAIIATTAITAJJATTT jr 09 01 04 11 43 10 VAR 0985TT59 lt P 1 09 01 04 11 44 01 VAR Testing Channel in VAR mode 4P 03 01 04 12 0T 24 Out Jerry Zhang is testing in channel 2 Pe 08 30 04 16 48 0T Out O98TTSITSsggsT cre 08 30 04 16 46 51 In 00081 Pe 08 30 04 18 46 56 Out OF8TTAIIETTSITSSIaT TT Pe 09 01 04 11 435 10 VAR O98TTEY P2 O9 01 04 11 44 01 YAR OO081 Pe 03 01 04 12 0T 24 Out Jerry Zhang is testing in channel 1 e Delete One or All Files You can us
14. d be considered When connected to phone lines channels should be set to start stop recording using the voltage sensing mode not the VAR mode hardware set up from Recorder Settings after selecting Configure from default UpCorder program screen Date and time information is supplied by the clock in your PC If Caller ID numbers are not displayed confirm with your telephone company that your phone lines have the Caller ID feature enabled Otherwise there will not be caller phone numbers recorded and displayed when managing the recordings If you are connected to telephone handset audio the recorder will not show caller numbers and will only show dialed out numbers if the handset has standard DTMF tones when dialing Also check to be sure phone line channels are set for voltage sensing not for VAR start stop If Caller ID service is provided on the phone line always wait to answer a call until after the second ring so that the phone number from the calling party can be received and stored with the recording When channels are set to start and stop recording using voltage sensing outgoing calls will not be saved unless they are longer than 8 seconds and contain a minimum of 3 dialed digits DTMF tones This feature minimizes false recordings and does not apply when using Voice Activated Recording VAR This feature can be disabled from the Recorder Settings menu a Setting for Phone Line or Voice Activated Recording VAR When you first c
15. day s date in both the From and the To fields Edit the boxes for month MM day DD and year YY to match the criteria required for your search If you input a text number string in the Phone or Edited Text field every item within the date range that includes this string in its Phone and or edited Text field will be retrieved from the list and if there are matches be displayed in an updated LIST OF RECORDED CALLS Otherwise all the items within only the date range will be searched out and displayed If no recordings in the list match your search criteria you will receive a no file found response A batch conversion to wav files can be done on the found set of recordings Search results will be retained in this window until the next manual Refresh c Edit Add Text ltem 48 ltem Type om Port a Duration J oaae Date Time J 09 20 0414 13 000 Phone Text Tech support call from Omnicron Cancel You can edit the text or add text to the contents of the Phone and or Edited Text field of any item in the general list To edit the text displayed for a recording use the up down arrows to change the item number in the field or input the tem Number that you wish to edit in the Item box then click Edit Add Text A new window will show all of the information available for this recording refer to the above picture Note that all information about the recordings except the Phone Text field cannot be edited Up to 40
16. e EditjAdd Text temia Delete Range To a lt a Delete Item 3 Batch Wave Conversion Batch Delete All If you click the Help button the following help window will pop up HELP Use EDIT Form to select any item of the general list to edit Up to 40 characters can be edited Use SEARCH Form to search items containing specific strings among the date range Searched result will hold the main display list until a manual Refresh another SEARCH or EDIT Use Batch Wave Conversion to convert wawe Files in a batch IF the displayed list is the main list all the available items in the list will be converted IF the displayed list is the searched results all the searched items in the list will be converted Converted wave Files will be placed in a Folder named WayeFolderxs under your current log Folder Where 2 Will be increase each time by 1 and rounded within 00 to 99 Use DELETE buttons to delete items From the general list There are 3 delete options Option 1 Delete Item Single item pointed by the Therma Form Option 2 Delete Range Ikern s ranged by Tkem and Range Delete To forms Option 3 Delete All Everything in the logger b Search Search is designed to search recorded items in the selected date range with or without numbers or text string in the phone number text field 14 User Manual TeleCorder with UpCorder Software V 2 19 B USA The software automatically enters to
17. e 860 928 0377 Fax 860 928 6477 Revised January 08 2015 User Manual TeleCorder with UpCorder Software V 2 19 B USA 21 TeleCorder Voice Logging Recorders are distributed in the U S A by Omnicron 554 LIBERTY HIGHWAY UNIT 2 P O BOX 623 PUTNAM CT 06260 amp 860 928 0377 FAX 860 928 6477 Support omnicronelectronics com www omnicronelectronics com
18. e 21 MTJ S2 Converts 2 Line Modular Jack to Individual L1 amp L2 Jacks 0000000000 21 PZ 2LA Room Monitoring Microphone ccccccccsessesceeceeceeeeceeeeeeceeeeeeeeeeeeeeeeees 21 IX Contact Information for Support and Service sscccccccccscsssssses 2L 2 User Manual TeleCorder with UpCorder Software V 2 19 B USA Tele Corder Cost Effective Voice Logging Recorders TeleCorder models UC 02B and UC 04B are used with the supplied UpCorder software to turn your PC into a digital audio recorder that can simultaneously record and play from phone lines or other audio sources Recordings start and stop automatically using either phone line voltage sensing or audio activation Recordings are stored on the hard drive of a PC Win 2000 XP Vista Win 7 using the included USB cable and software The PC is also used to set up the TeleCorder play back recordings and copy recordings for archival purposes TeleCorders UC 02B and UC 04B are used with UpCorder software and your PC They do not have internal storage Recordings are uploaded to your PC in real time using the supplied USB cable and are powered by your PC through the same USB cable To record your TeleCorder must be connected to a PC running the UpCorder software TeleCorders are also available with built in computers and hard drives TeleCorder models TC 02F and TC 04F store recorded conversations to an internal hard drive They can also be connected to a PC fo
19. e LAN and 232 labels have no meaning with TeleCorder models UC 02B and UC 04B There are no connections behind the LAN and 232 labels 2 Connecting to Phone Lines and Other Audio Sources TeleCorder inputs require 2 wire analog audio such as from direct connection to analog phone lines two way radios amplified microphones telephone handset or headset audio analog or digital phones using direct connection to earpiece audio or with the optional TSA 3LM or TSA SLM adapters etc Line 2 a Connecting Audio Sources to the 2 Channel TeleCorder Model UC 02B Pin 2 5 The TeleCorder connects in parallel to your audio sources There are two modular phone jacks on the back of the TeleCorder Model UC 02B Each jack is wired for connection to one of the two channels using the center pair of contacts as with standard RJ 11 phone jacks When looking at the back panel the jack on the left is for channel one also called Port 1 and the jack on the right is for channel two also called Port 2 The left jack is also wired for both channels as with standard RJ 14 phone jacks see image at right Line 1 on inside pins 3 4 Line 2 on adjacent pins 2 5 Note If using the left wae only for connection to channel one there must not be any connection to pins 2 j amp 5 as these pins also connect to pins 3 amp 4 on the right jack Two T 18 cables 18 phone line cable with T adapter photo at left are supplied with the recorder You can use the
20. e powered via USB Connection TeleCorders without built in hard drives UC 02B and UC 04B are powered from your PC via the USB cable No additional power connections or adapters are used When connected to your PC via the USB cable it is ON when your PC is ON and OFF when your PC is OFF It will not record conversations unless it is connected to your PC and the UpCorder software is active on your PC The blue power ON light will be lit and channel activity lights will indicate active channels 4 Installing UpCorder Software on a PC Win 2000 XP Vista Win 7 Install UpCorder software from the CD included with your recorder prior to connecting the supplied USB cable from the recorder to the USB port on your computer If the recorder software is being installed on a multiple user PC the installation directory should be a shared location or the All Users directory if you wish to allow access by all users If connecting an UpCorder to a PC that was previously used with an older version of UpCorder software you should remove the old UpCorder program PC Control Panel Add Remove Programs prior to installing the new software Recorders with s n N 369500 and higher will not work with software prior to V2 19 Insert the software CD that came with your recorder into the CD drive on your PC If it does not auto run to show install procedure look at files on the CD using file manager and open SetupUpCorder exe Win 2000 through Win 7 Foll
21. e the Delete Item button to delete a single recording listed in the Item box or the Batch Delete All button to delete all recordings Deleted recordings cannot be recovered Delete Item Batch Delete All User Manual TeleCorder with UpCorder Software V 2 19 B USA 15 f Batch Delete a Range of Files You can use the Delete Range To button to delete a selection of recordings between the number listed in the box below the Delete Range To button and the number listed in the Item box Deleted recordings cannot be recovered MAG Delete Range To 3 6 Using Two Three or Four UC 02B or UC 04B with a Single PC The software CD supplied with your UC 02B and UC 04B supports a maximum of four recorders and 16 channels on one PC You should first install the software then connect the first unit and test to confirm that it is functioning properly by following the instructions in this manual After the first unit is connected and tested repeat the process for any additional UpCorder units Note Each UC 02B or UC 04B requires 150 170mA from the 5V USB connection Standard USB ports are rated at 500mA per port A maximum of three units should be connected to a single bus powered USB hub If connecting four units to your PC using a USB hub that supports 4 USB devices not a self powered hub no AC power adapter connect a maximum of three units to the non powered USB hub and the fourth unit directly to a USB port that is on the PC or
22. ecorder is idle If channels are active when you need to make hardware setting changes unplug the input cables and wait for all channels to stop recording prior to opening the Configuration screen and making changes to the settings that are stored in the TeleCorder hardware b The TeleCorder hardware listens for outgoing numbers dialed using DTMEF touch tone signaling and stores them with the recording It is possible for it to document and record false phone numbers particularly in VAR mode when recording broadcast radio music where the audio can mimic sounds of dialing To avoid collecting and recording these erroneous numbers you can use the Configuration menu to disable the storing of dialed digit signaling 4 Configuring Software Settings Using your PC with the UpCorder program running select Configure from the main screen Click to open this screen Configure Software and or hardware unit s Audio File Format List Display Keep WAVY BbitPCM M UP w Auto Refresh m UpCorder Window Audio file Digital Yolume adjustment Dawa for WAY Setting Topmost M L1 Less M L2 Deep Location of Recorder Folder ULogFolder CAULogFolder Browse Capacity tems 2000 Capacity Space MB 500 List File Setting F HTML reaper ee Wo Save calls less than 8s ad s aaben a Audio File Format Ifyou select the voice data file as Audio File Format WAV 8bitPCM wav format the program will use your M WAV SbitPCM M UP compu
23. edit the numbers or text information for an item in the list search by date phone number or edited text make WAVE files conversion in batch mode or delete individual recordings click the File Manager button c Setting Hardware and Software From the Port Activity window click Configure You will launch the Configure Software and or Hardware window From this window you can view or change UpCorder software options that are used by your PC and hardware settings that are set in the recorder UC 02B or UC 04B Click on the H W Settings tab to view or change hardware settings hardware setting screen image is on page 10 Configure Software and or hardware unit s Audio File Format List Display Keep M WAY 8bitPCM M UP V Auto Refresh r UpCorder Window Audio file Digital Yolume adjustment Dava for WAY Setting Topmost F L1 Less L2 Deep Location of Recorder Folder ULogFolder C ULogFolder Browse Capacity Items 2000 Capacity Space MB 500 List File Setting F HTML eer pee Save calls less than 8s et hike el 8 User Manual TeleCorder with UpCorder Software V 2 19 B USA 2 Recording Process When connected to standard telephone lines the TeleCorder can automatically record the telephone number called in or dialed out time duration of the call and the voices of the conversation You don t need to change your procedure for making or receiving your calls Nevertheless the following points shoul
24. h Batch Conversion and Text Editing List File Setting iw HTML Wo Save calls less than 6s HTML File Name ULoglestNew htm User Manual TeleCorder with UpCorder Software V 2 19 B USA 13 g Save Calls Less Than 8 Seconds sawe calls less than 6s For outgoing phone calls if there are fewer than three touch tone digits or the recorded duration is less than 8 seconds the recording will be considered as not being a valid conversation and be discarded If you click on the Save calls less than 8s box and place a check mark in it phone line recordings of less than 8 seconds will be stored as with longer calls Click on this box again to remove the check mark if you do not want to save short phone line recordings 5 File Manager a File Manager Provides functions to edit or add text comments associated with each recording search recordings in a folder do batch conversions of up files to wav files and delete recordings To bring up the File Manager menu from the Port Activity window click on the View Log button to display the active List of Recorded Calls window From the List of Recorded Calls menu click the File Manager button Refer to the following image You can only select one function at a time File Manager SEARCH Date Phone Text Search ee O Or Text Start Search Date Range From 5 MM 23 DD 10 YY To 5 MM 27 DD 10 YY EDIT DELETE Input an Item for edit delete or Range for Batch Delet
25. ion will amplify the lower or far side to more closely match the level of the stronger or near side of a recorded conversation Since background noise will also be amplified together with the sound there will be a compromise to permit weak voices to be played at higher levels without raising background noise levels to objectionable levels To enable a small amount of DAVA during recording select L1 Less For a greater level of DAVA select L2 Deep This option is available only when you have selected to save Audio File Format as WAV 8bitPCM Audio file Digital Volume adjustment Dawa for WAY Setting LI Less L2 Deep e Location of PC Folder with Recordings ULogFolder The UpCorder software must set a location on the computer s hard drive for the UpCorder folder named ULogFolder This is where the index files and voice files of recorded conversations will be stored By default it is set in the application program folder You can change its location to a different location by clicking on the Browse button to locate another folder on the local PC hard drive that will be the location of the active ULogFolder It is the user s responsibility to make sure enough free space is available on the PC hard drive for the data files Location of Recorder Folder ULogFolder CAULogFolder Browse Capacity Items 000 Capacity Space MB 500 You can set the items capacity number of recordings as well as space capaci
26. modular jack RJ 14 6P4C PZ 2LA Pressure Zone Room Monitoring Microphone with Line Level Output The Omnicron PZ 2LA Microphones are Pressure Zone Microphones designed for meeting and conference recording They look like a switch not a microphone so as not to draw attention Like other Pressure Zone Microphones they use a miniature microphone capsule mounted near a sound reflecting plate In this zone direct sound from the source combines in phase at all frequencies with reflected sound The benefits are many 6 dB more sensitivity 6 dB less noise a wide smooth frequency response free of phase interference excellent clarity and consistent pickup anywhere around the microphone A built in amplifier provides a high level output Power for the amplifier in the PZ 2LA is provided by an AC power adapter which is supplied with the PZ 2LA microphone The PZ 2LA comes with a cable for connecting to the RJ 11 jack on the TeleCorder digital audio recorders If the microphone is located more than 25 from your recorder standard RJ 11 telephone extension cables can be used One twenty five foot 25 extension cable is supplied with each PZ 2LA IX Contact Information for Support and Service Manufactured in China by Beijing ChangXing Co Ltd www telecorder com Distributed in USA by Omnicron Electronics 554 Liberty Highway Unit 2 Putnam CT 06260 E Mail support omnicronelectronics com Web www omnicronelectronics com Phon
27. n handled properly for example if it has been damaged by dropping Contact your supplier or the manufacturer The guarantee does not cover costs of sending to or from the supplier or manufacturer and does not cover any expenses resulting from the failure of the TeleCorder Correct functioning of the TeleCorder and UpCorder software cannot be guaranteed under all conditions The TeleCorder supplier and manufacturer cannot and will not accept any liability for loss of information or other damages due to the use or misuse of the TeleCorder Suppliers and the manufacturer are not a source of official interpretation of laws and shall not be construed as a source for making decisions 18 User Manual TeleCorder with UpCorder Software V 2 19 B USA VI Specifications subject to change without notice Number of Channels Two with UC 02B four with UC 04B Capacity hours Limited by available hard drive capacity of client PC Digital Encoding Voice quality good A law PCM mode 25 as specified 28 80 MB hour Voice quality OK G 726 2bit ADPCM mode as specified 7 20 MB hour Voice quality very good G 726 3bit ADPCM mode 75 as specified 10 84 MB hr Voice quality excellent 8bit linear PCM mode 25 as specified 28 80 MB hour Frequency Response 340 3 400Hz 3db Sampling Rate 8 000Hz Recording Trigger Off Hook phone line voltage sensing for start stop lt 20vDC gt or VOX VAR audio activated for start stop 0 80Vpp 0 4
28. n the folder this file will be named ULogTestNew htm unless you changed it when creating a new ULogFolder 6 User Manual TeleCorder with UpCorder Software V 2 19 B USA b List of Recorded Calls window is displayed after clicking on the View Log button jojk LIST OF RECORDED CALLS ld List Refresh sort by Port File hianager sort by Duration A View Port Activity From the list of recorded calls you can view recordings listed by date start time item number port number recording type phone number and duration You can also sort by port channel or duration and use File Manager to search by date delete recordings edit or add text comments and convert recordings to wav files Caller ID from both FSK and DTMF formats may be displayed for recordings made in the phone line mode and if there was Caller ID service available on the line O for Unavailable P for Private To play a recording click the Play button at the end of the line and the player will pop up If the recordings are saved in up format they will be played using UpPlayer If the recordings were saved in wav format they will be played using the Windows default player With the UpPlayer you can move drag forward or backward to advance or back up the section of a recording that is being played Use the AVA 1 or AVA 2 buttons for Digital Automatic Volume Adjustment of the playback audio DAVA If files were recorded in the UpCorder f
29. onnect a new TeleCorder default settings for all channels will be for Voice Activated Recording VAR Channels connected to phone lines should have their start stop mode changed to the voltage sensing start stop mode In this mode instead of monitoring audio levels the recorder will monitor for DC voltages on the selected inputs to indicate on hook and off hook status The phone line voltage is high when the circuit is not in use and will drop to a lower voltage when it is being used Any channels set for on hook off hook voltage sensing that are not connected to a phone line will not show any recordings due to the lack of the DC voltage changes that are required to initiate a recording If you connect any of the TeleCorder inputs to audio sources that do not have standard on hook off hook voltages these channels must be set for voice activated recording VAR b VAR Settings Recorder channels set for the VAR mode will detect the audio level on the channel port input to start a recording It will start recording when a preset audio level is reached normal conversation levels and stop after the audio drops below this threshold no sound other than weak background noise for a preset period of time The length of quiet required for the recording to end is called turn off delay Lo Phone Line Recording Voice Activated Recording VAR Requirement Phone Line DC voltage lower Audio level on input is loud enough or louder than to Start
30. ormat up you can also save the recordings to standard Windows WAVE files for sharing with users that do not have TeleCorder software FILE w4BE2CFF4p0 UP2 Porti 05 06 10 10 19 32 os Far ej i T Pause Play M Click the button with two vertical lines to pause playback Click again to resume Go to next L Go tonext When a check is placed in the Go to next box after a call has finished playing it will automatically go to the next call and start playing it useful when playing radio files with receive and transmit audio in separate files Same port I Same port When a check is placed in the Same port box and you also select Go to next it will play only calls on the same port as the selected recording useful when playing radio files when all conversations are on the same port channel Stop Click the button with square box to end playback User Manual TeleCorder with UpCorder Software V 2 19 B USA T Save as Wave File Click the button with a red dot to save the selected recording to your PC as a wav file The following image shows a sample of the dialogue box you will see if you click the red dot Make WAVE File button in the dialogue box The recordings will be saved by default with a file name containing port number plus the date and time of the call You can change the folder where the recording will be saved and rename the file when converting to a WAVE file WaveFolderoo ri UpFlayer tm
31. ow on screen instructions The TeleCorder program will now be installed in your computer be listed under Programs in Control Panel add remove programs and there should be an icon on the desktop for the TeleCorder image at right If you would like the TeleCorder to automatically run and start recording when the computer is powered ON place drag a copy of the UpCorder icon into the PC s Startup folder of your PC NOTE If you will be using an older UC 02B or UC 04B recorder that came with software V2 17 or lower see the Update V2 17_and_earlier_UC for_64_bit PC folder on the V2 19 CD or software download for notes and instructions to update older recorders so that it will be recognized by a 64 bit PC 5 Connecting TeleCorder to a PC La Connect the supplied USB cable photo at right from the USB port on IAr the back of the TeleCorder to a USB port on your computer A Blue MS Ly j LED on the front of your TeleCorder will light to show that it has power n ao Run the UpCorder program by clicking on the icon on your PC e EY n desktop that was created when the program was installed or from the ny N n programs list Refer to manual section III for more detailed information g d User Manual TeleCorder with UpCorder Software V 2 19 B USA 5 III Using TeleCorder 1 Computer Windows a After launching the UpCorder software the Port Activity window will be displayed Information listed in the boxes for Por
32. r control and back up archiving via plug and play USB cable A PC is not required for set up recording and playback of conversations Contact your TeleCorder sales representative for additional information I Configurations 2 Channel 4 Channel Model Type UC 02B UC 04B Supplied Accessories 2 each T 18 18 phone cable 2 each MTJ S2 line splitter phone line cables with T adapter 4 each T 18 Supplied Accessories USB cable to connect the recorder to your PC CD with UpCorder other software for use in a PC Win 2000 XP Vista Win 7 and this manual If you purchased optional items such as cables and or adapters for installation to audio sources that do not terminate in standard RJ11 phone jacks see the instructions that were provided with the optional accessories for additional installation and operation procedures II Cable Connections and Testing 1 Identify the Front Panel LEDs and Rear Panel Connections Unpack and check the contents of the TeleCorder package Front view of TeleCorder UC 02B and UC 04B with LEDs for channel activity and power User Manual TeleCorder with UpCorder Software V 2 19 B USA 3 Rear view showing USB jack for connecting to a computer two modular phone jacks for connecting to two UC 02B or four UC 04B phone lines or other audio sources to be recorded and optional 5vDC jack to power accessories the recorder is powered via the USB cable not this jack Th
33. rdware unit s SAM Settings HAN Settings Unitl Set channels to VAR mode instead of voltage sensing mode mw Port 1 w Port 2 iw Port 3 ia jaa a amp VAR Voltage Threshold VAR Turn Of Delay VAR Timedut B Mid Sensitivity fi 12 seconds f 20 minutes Select the audio mode Caller ID Detection Settings r pre R ing 7 pre Ring 2 Small file Good au DT MIF FSK W Forced FSK Between Rings write Hardware Exit Device type and Version TeleCorder device ID Settings Tc com UP4 00 Maxil4 TOPUP9e4 a Channel Port Setup Each channel also called Port in the recorder can be set to start and stop recording using either audio activation VAR for Voice Activated Recording or voltage sensing Channels showing a check mark in the boxes labeled Port 1 Port 2 Port 3 or Port 4 are set for VAR recording Channels with no checkmark indicate they are set for phone line recording voltage sensing start stop For any channel you want to start stop recording using the phone line voltage sensing mode click on the box for that channel to remove the check mark then click the Write Hardware button to confirm any changes With 2 channel UC 02B disregard Port 3 and Port 4 settings b VAR Voltage Threshold Set the threshold level to match the audio level on your audio source 0 Extra Sensitive suitable for weak audio sources with low background noise level for example with weak earphone or line out recording 1
34. se or other suitable cables to connect to your phone lines or other audio sources If you wish to record from multiple line analog phones or digital telephone sets instead of individual phone lines the most popular way to connect is with a handset splitter The handset splitters such as the Omnicron TSA 3LM or TSA SLM are available from your TeleCorder representative Your sales representative can also assist you in selecting other cables or adapters to simplify installation for your application b Connecting Audio Sources to the 4 Channel TeleCorder Model UC 04B Each modular phone jack on the back of the TeleCorder UC 04B has connections 1 two phone lines or other audio sources When looking at the back panel the jack on cai the left is for Ports 1 and 2 the jack on the right is for Ports 3 and 4 The modular jacks use pins 3 amp 4 for the first input center pair and pins 2 amp 5 for the second input see the drawing above right Each individual input can be referred to as either a Channel or Port If it is more convenient to install using separate cables for each channel use the supplied MTJ S2 line splitter photo at right Plug the short cable from the MTJ S2 into one of the modular jacks on the back of your TeleCorder Plug the first phone line or other audio source to be recorded into the jack labeled Line 1 and the second phone line or other audio source into the jack labeled Line 2 4 User Manual TeleCorder
35. t 1 Port 2 Port 3 and Port 4 will depend on what recording mode is selected and what information is provided at the start of a recording Ignore boxes for Port 3 and Port 4 activity if you have a two channel UC 02B recorder 2 UpCorder Logged Space 10 500 0 50 100 Logging Location CA ULogFolder View Log About Exit If the TeleCorder is not connected to your PC the software will run in the off line mode as shown below Using this mode you can select View Log to browse search and play back the UpCorder recording files as well as convert them to WAV files You can also use the off line mode to change the folder on your PC where new recordings will be saved It is recommended that you do not save more than a few thousand recordings in the same folder see manual section 4 sub section e Logged Items 26 2000 Logged Space 45 500 E EENE 0 50 100 0 50 100 Logging Location C3 ULogFolder Contigure View Log About To view the logs of recordings in the most recent ULogFolder click the View Log button If there are recordings logged the List of Recorded Calls log window will pop up An example is shown on the next page To view the logs of recordings in a different ULogFolder click the Configure button and use Browse to open a different folder of recordings You can also open folders of recordings by using the Windows file manager to locate the folder and opening the HTM file i
36. ter s default player for playback This mode is not the recommended for storage usage and audio quality reasons It is good for voice file compatibility however the amount of hard drive storage space required for each recording will be substantially larger than with UP selected If you select the UP up format you should further select one of the 4 sub modes provided by the hardware referring to page 11 paragraph f The application will use a specified UpPlayer for playback of the voice file saved in this mode b Auto Refresh Recording List Ifyou select the Auto Refresh option by placing a check mark in the box as shown below the List of Recorded Calls will be automatically updated every 25 seconds If this box is not checked you will need to click the List Refresh button on the List of Recorded Calls window for the list to show recordings stored after the list was last opened 12 User Manual TeleCorder with UpCorder Software V 2 19 B USA c Keep UpCorder Window Topmost If you select this option the UpCorder Keep software window will remain on top of other program windows on the PC UpCorder desktop Uncheck this box and re open the software to permit other software Window windows to be on top of the UpCorder software window Topmost d DAVA Settings Ifthe volume levels of the 2 sides of a conversation are different or if the line quality is not well adjusted the Digital Automatic Volume Adjustment DAVA funct
37. to 12 seconds a recording will stop after 12 seconds of silence d VAR TimeOut If any channels have VAR selected for start stop set the TimeOut to one of the four choices 20 40 60 or 120 minutes This setting will limit the maximum length of a recording for easier management of long conversations or for when recording from broadcast radio where pauses may not be long enough to separate individual recordings using VAR for start stop If a recording reaches the maximum length of time that you select for VAR TimeOut that recording will end and a new recording on that channel will begin Click the Write Hardware button to confirm any changes NOTE This setting is only for recordings using VAR Voice Activated Recording a k a audio or sound activated Recording It does not limit length of recordings when using voltage sensing for start stop e Time and Date Setting Date and time are supplied by the clock in your PC Check it for accuracy f Audio Recording Modes From this sub button you can set the quality of recordings Mode 0 Large file good audio 8bit linear PCM mode used in the 1 generation recorders Mode 1 Tiny file poor audio 2bit ADPCM mode Mode 2 Small file good audio 3bit ADPCM mode Default mode set from factory Mode 3 Large file best audio Not recommended for most applications 8bit nonlinear PCM mode g Caller ID Detection Settings From this sub button you can set turn on off the Caller ID
38. tss 14 D Sle A ore e sheen tas alaska hao E dae Gavotte edna tees 14 co Edl AdU acetic cuinsie choicetepeatesoinad A E A 15 d Batch Conversion to WAVE Files ccccccsssssssesseseeeeeeeeeeeees 15 e Delete One Ore A UPS gen int enacted 15 f Batch Delete a Range of Files ccccsssseseseeeeeeeeeeeees 16 6 Using Two Three or Four UC 02B or UC 04B with a Single PC 16 7 Increasing Amplifier Gain with UC O2B ccccccccssssssscsssscccccccccccccscsesees 18 IV Recordin PRIVACY sicseessccceseiscesentseteseovenisetecciieceestoviaeieieeeeesestaetaeeee LO vV Guarantee amp Liability sssssssssssoees PEE eine a VI SD ECIPICATIONS ses ceceacesciuiesosceesasecsinecceucesaccuccevacoascesenssceussusesceceoseseaveeues LO Ws User NOLES cucdoccscosaccesssscseuseosteneeanelocsnce secs acrie aa 1 VIII Recorder Accessories ccccccoees PEE EEEE TERR TSA 3LM Adapter for Connecting to a Phone Set at Handset Jack eee 20 TSA SLM Adapter for Connecting to a Phone Set with On Off Switch 20 TSB 15L Boosts Weak Handset Audio for Recording cccccceeeesseeeeeeeeeees 20 TSB 6 Telephone Line Switch Box Single Line Disconnect eee 20 T 18 Telephone Line Cable with T Adapter 0 0 ccccccsssssssscstseeseeeeeeeeees 20 T25 EXT Twenty Five Foot Phone Line Extension Cable ccccccceeeeeeeeeeees 20 MOD SC Converts Modular Phone Plug to 3 5mm Mini Plug ee
39. ty number of MB allocated on the hard drive for storing recordings for the application To assist in knowing when to backup or change folder operations the application Port Activity Window will display the ratio your recordings have reached in regard to your maximum settings The default values are 2000 items and 500 MB To minimize the chance of missing recordings do not let the items or space capacities reach 100 Allocate extra hard drive space delete some calls or select a new folder where new recordings will be saved f List File Setting HTML In addition to the binary application index file named UpCorderLog ULOG this selection will generate a HTML index file This name is changeable The default name for it is ULogTestNew htm Notice 1 This file is a must for log viewing so never set it to off always leave this box checked 2 With any recordings already logged don t change the name of an existing location 3 To view the list of recorded calls in the ULogFolder you can either open this file from the UpCorder Configuration menu or independently use your PC file manager If opened using the UpCorder Configuration menu new recordings will also be stored in the selected folder If opened with file manager it will not change where active recordings are stored You will be able to play recordings and convert individual files to WAVE files but will not have access to UpCorder File Manager functions such as Searc
40. ween two RJ 11 single line or RJ 14 two line phone jacks It is 18 long and comes with a T adapter The T adapter is used when you do not have an extra jack for the cable connection It will convert a single phone jack into two parallel jacks T25 EXT Twenty Five Foot Phone Line Extension Cable Provides a 25 extension for standard RJ 11 or RJ 14 phone cables a with a modular plug on one end and a modular jack on the other end It is compatible with either single line RJ 11 or two line RJ 14 cables oe 20 User Manual TeleCorder with UpCorder Software V 2 19 B USA MOD SC Converts Modular Phone Plug to 3 5mm Mini Plug The MOD SC is used when you have a cable with a standard RJ 11 single line telephone type plug that you need to connect to audio from equipment with 3 5mm mini plug jack It has an RJ 11 jack on one end and a 3 5mm monaural mini plug on the other end The MOD SC is typically used to connect modular telephone line cables used with audio recorders to the audio output of a radio receiver that uses a 3 5mm jack for speaker or line level audio output MTJ S2 Converts a 2 Line RJ 14 Modular Telephone Jack into Separate RJ 11 Single Line Jacks This adapter cable assembly splits a 2 line RJ 14 circuit jack into two RJ 11 jacks Line 1 on left and Line 2 on right It is typically used with the two line jacks on the TeleCorder and other Voice Logging Recorders that have two inputs on a single
41. with UpCorder Software V 2 19 B USA Connect audio sources for channels one and two using the left jack as with instructions for the two channel TeleCorder see page 4 a and channels three and four to the right jack in a similar manner The UC 04B is supplied with two of the MTJ S2 splitters to provide individual jacks for each input and four T 18 cable sets for connecting to phone lines If connecting to telephone sets where a channel will be recording all conversations on a particular phone regardless of what line they are using instead of recording from a phone line where all conversations on the line will be recorded regardless of which phone is using the line you should make connections to the phone using adapters such as the Omnicron TSA 3LM or TSA SLM or by connecting directly to the earpiece audio connections inside of the phone if both sides of a conversation are present at the earpiece If it is not convenient or possible to install using standard modular jacks identify the pair of wires for each line or audio source and connect in parallel to each individual input on the TeleCorder With bundled phone wiring you must first identify the line pairs among the wiring cables and then connect the wires from the TeleCorder inputs to these pairs Equipment and wiring diagrams may be required to expedite proper installation Check with your phone or wiring provider for assistance as needed 3 Power Connection UC 02B amp UC 04B ar
42. y five foot 25 output cable that can be extended with the T25 EXT or other suitable phone line extension cables TSA SLM Telephone Handset Supervisory Adapter with s on off switch 3 A The TSA SLM provides all of the functions and features of the TSA 3LM with the addition of an on off switch that is used to disconnect the Baai T telephone audio from your recorder when you do not want your conversation pi recorded The TSA SLM has a 25 output cable that can be extended with the T25 EXT TSB 15L Boosts Weak Handset Audio for Recording Handset audio levels from most phone sets is loud enough to be satisfactorily recorded with your TeleCorder However some phones may have weak audio that can be boosted by 15db by using the TSB 15L Instead of connecting the handset audio directly to the recorder connect it to the modular input jack on the TSB 15L and connect its 10 output cable to the recorder s input jack Audio levels are increased by a transformer No external power is required TSB 6 Telephone Line Switch Box Connects in series with the phone cable RJ 11 single line circuit feeding your recorder With its ON OFF switch in the OFF position the output RJ 11 jack is disconnected from the input RJ 11 jack The TSB 6 includes a six foot phone cable terminating in an RJ 11 plug T 18 Telephone Line Cable with T Adapter This multi purpose cable assembly can be used to connect bet
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