TOP CONNECTOR™ - Top Producer Systems
Contents
1. Sometimes when a modem receives a lot of information it may have difficulty in sending a finished message to the other computer allow ing it to hangup Action Click the OK button on the error message and click the Connect button If the Connect button is not active click Setup then click OK Try dialing If the problem persists restart your computer 32 TOP CONNECTOR for TOP PRODUCER RISCO Problem Runtime Error 76 Path not Found When clicking Import Explanation A directory or file path is missing Action A Re install your TOP CONNECTOR program following the Install instructions in this manual If this corrects the error then ignore step B If this does not correct the problem continue to step B B Delete System 6 and re install it onto the e drive 1 Back up your TOP PRODUCER data 2 Close TOP PRODUCER 3 Click Start gt Programs gt Top Producer System 6 gt Uninstall System 6 4 After you have finished uninstalling System 6 press CTRL ALT DELETE Highlight tpnetsrv then click End Task 5 Putthe latest TOP PRODUCER System 6 CD into your CD ROM drive Allow it to install to C tpoffice toppro 6 After installing System 6 and re booting the computer you must also re install TOP CONNECTOR and re boot the computer again 7 Restore the backup that was made in step 1 Problem Divide by Zero when clicking Import Explanation There is no printer driver instal2. DK Port Communication Port COM1 x P Cancel Call preferences Maximum speed X Cancel the call if not connected within 90 secs so Modem commands Connection preferences Modem alos bis s y Dial prefix eror EE we y Dial suffi Errem ho s Heo fisse or z oo ESSI ooo Speaker volume Dialing preferences Tone C Pulse C Off C Low Medium C High Select the modem information Make sure that you are using the correct communications port If you want the modem to disconnect after a specified amount of time has elapsed with no answer enter a number in the Cancel the call if not connected within secs field We recommend 90 seconds Select your modem type from the Modem drop down list If your modem is not listed enter AT amp F in the Initialize field If you need to dial a special number to get an outside line before dialing a number enter this in the Dial prefix field Use the default settings for the Connection preferences fields TOP CONNECTOR for TOP PRODUCER 15 RISCO 3 Click OK to accept the information change or click Cancel to not accept the information change You will be returned to the TOP CONNECTOR window Web Based MLS Setup Note f you access your MLS using direct modem connection you may skip this section Configuring your Internet Connection 1 Click Setup then click Inter
3. 5 Click Finish 6 Click OK to restart the computer Note TOP PRODUCER Multi Agent versions only require you to run the installation once to work for all users 6 TOP CONNECTOR for TOP PRODUCER RISCO Listings Export voyager In order for the export to work Voyager must be installed on your computer Refer to the User Manual that came with the Voyager software 1 2 3 4 Start Voyager and log in Click Tools gt Export Select the required options Click the Export Setup tab From the Export Mode drop down list box select TOP PRODUCER ptions and Preferences x Mapping Preferences RTF Exporting Options Communications Setup Scheduled Download User Info Viewing Preferences Field Preferences Brochure Preferences Export Setup Export Mode Top Producer y j Custom Realty Toolkit Top Producer r Fields to Export Class 1 RESIDENTIAL Double click to add Fredinidth e Delimited Rela Delimiter itab L r File Options File Name c Program FilesWoyag E Append to Evi ting File G venie Evisting File Jv se lona saue Jv include keld Header IM Include Exterior Pictures JS Include Interior Pictures Cancel Apply Click on Apply then click OK The export properties have now been set up successfully To export the data you must first search for the information that you need Please refer to your Voyager User Guide for ins
4. Click YES to add the comparables click NO to overwrite existing comparables Clicking Yes will add the selected comparables to your existing CMA Clicking No will remove all of the comparables from your existing CMA then will add the new comparables 22 TOP CONNECTOR for TOP PRODUCER RISCO If you have selected a comparable property that already exists in your CMA you will be prompted with the following dialog box TOP CONNECTOR C This CMA Presentation already contains the property 2 1311 Woodridge Lane Would you like to replace the existing property fi No Yes to All TOP CONNECTOR automatically compares the property information to find duplicate records Clicking Yes will replace the existing prop erty with the newer information Clicking No will leave the CMA property as it was Clicking Yes to All will automatically replace all duplicate properties in the CMA Print List Print List l Click the Print List button to print the currently displayed listings A report will be printed that includes all of the listing information Delete Delete Click the Delete button to delete records You may delete highlighted selected unselected or all listings Select the option and click OK After deleting the records you will be returned to the Comparables from window Close Close Click the Close button to return to the CMA comparable entry window without creating the CMA TOP C
5. Com Load Error 2 when clicking Connect Explanation Your modem is not set up on a valid communications port Action 1 Have a Hardware Technician set up your modem on a Communications port from 1 to 4 only Be sure to change the modem setting in TOP CONNECTOR to the appropriate port a From TOP CONNECTOR click Setup then select the Modem Setup tab b In the Port field change the port to correspond to the setting the hardware technician set for the modem c Click Exit then Import to return to TOP CONNECTOR and try dialing the MLS again 36 TOP CONNECTOR for TOP PRODUCER RISCO Problem Carrier Present or Floating Carrier error message when clicking Connect Explanation The modem could not recognize the current initialization command Action 1 2 Click the Setup button then click the Modem Setup tab Change the initialization command to AT amp F amp CI amp D2E0M1XASI1 50 amp K4 Click OK then Exit Click Import to return to TOP CONNECTOR and try dialing again TOP CONNECTOR for TOP PRODUCER 37 RISCO Technical Support TOP PRODUCER Systems is dedicated to providing you with the best possible support in the industry TOP PRODUCER offers a number of options for Technical Support for all registered users Telephone support is available Monday to Friday 6 am 5 pm PST You can contact TOP PRODUCER Technical Support using any of the following meth
6. Lot Size End Date Juss Year Built o 1 717 Areas po Age NB T Optional Search ltems Gar Crprt hi nl Bedrooms EA Wr Aght A Baths Sel Fin Property Type s How sold MLS Numbers Setup Dial View Previous Clear Al Exit The information entered on this screen will form the basis of your search Only listings matching the search parameters will be down loaded If your search parameters are too general there will be too many records to download If your search parameters are too specific no listings may be found If you are unsure of the parameters or their descriptions please consult your MLS manual Near the top of the TOP CONNECTOR Download window there is a yellow bar refered to as the Help panel This Help panel describes what information can be entered into a field As you advance between fields the Help panel changes to reflect the information required for the current field In the blank fields enter the listing search parameters Press the TAB key to advance to the next field Some of the fields have a DOWN ARROW beside them Click the arrow to display a list of the acceptable entries for that field Select the value you want by clicking on it Field information to note In the Price field do not enter dollar signs or commas Date fields must be entered as mm dd yy TOP CONNECTOR for TOP PRODUCER 17 RISCO TOP CONNECTOR will only download those listings which matc
7. a setup or b setup Click OK or press ENTER The installation will begin Configuring the Installation Follow the information on the screens as they appear You can cancel the installation at any time by clicking Cancel To advance to the next screen click Next gt To move to the previous screen click Back 1 The first screen reminds you to exit all programs before continuing with the installation 2 Next the licensing agreement will appear Continuing with the installation constitutes your acceptance of this agreement TOP CONNECTOR for TOP PRODUCER 5 RISCO 3 Onthe next screen you will be asked for your registration infor mation Type in the information from Disk 1 Note TOP CONNECTOR will have received the name and serial number from TOP PRODUCER and will have entered this information in for you All you have to do is enter the License number BE SURE TO USE THE INFORMATION FROM THE NEWEST SET OF LABELS YOU RECEIVED FROM TOP PRODUCER Top Connector for System 6 installation x Attention before beginning setup please close all other running programs Setup requires information which can be found on your CD case or on the inside cover of your user guide Enter full name exactly as it appears on the label BERE EE Enter Top Connector serial number ee Enter Top Connector license number Help lt Back Cancel 4 Follow the instructions that appear on your screen
8. will be returned to the TOP CONNEC TOR Download window Logon setup 1 To change the Logon information for the Board click the Logon setup tab to display the corresponding panel TOP CONNECTOR Download RISCO South Lake Tahoe NV Multi Family MLS board name Logon setup Modem setup Server umb IP Address IP Port 2 Enter the Telephone Number in the appropriate field Note If you are using a Web based MLS the Telephone number field will be disabled You will need an I P address instead of a telephone number to enter into the IP Address field 3 Password setup is different for each Board TOP CONNECTOR allows for up to 5 passwords If you have a logon or user ID enter it in the First Passwords field Enter your password in the Second Passwords field 4 Continue with the setup as described in the Modem setup section or 14 TOP CONNECTOR for TOP PRODUCER RISCO Click OK to accept the information change or click Cancel if you decide not to accept it You will be returned to the TOP CONNECTOR Downlaod window Modem setup Note f you access your MLS using the Internet skip this section and proceed to the next section 1 To change the modem information click on the Modem setup tab to display the corresponding panel TOP CONNECTOR Download RISCO South Lake Tahoe NV Multi Family MLS board name Logon setup Modem setup
9. 8281 3604 Terry Lane 37 Sid One Story 202 99325 3696 Larch Sid Two Story 202 3438 Hobart Road Sid Dre Story oe zz One Stay NEN 2202 E2999 Detailed information for 3583 Shirley Total 33 Remarks Show Mtn views from sunny3 bdr 2 ba plus fam Rm Clean E All ing m Wood sve in om im Seperate frished araga So lise shed 3 sunny decks To show vacant e box Search Bet Pictures El Make CMA Features Print List Heat coolg natural gas forced air fp yes 51 assume El Delete al Close Show You may select which properties are displayed Click the DOWN ARROW in the Show field to display a list of the different choices for displaying listings The default choice is All 20 TOP CONNECTOR for TOP PRODUCER RISCO Select Select On the left side is a column called Select Each record listed has a check box in this column If the check box is not selected the listing will not be included in your CMA To select a listing highlight it and click the Select button or click the check box on the left side of the record Unselect Once a listing has been selected the Select button changes to Unselect Click the Unselect button if you do not want to select the listing The check box will appear blank again Search Search 1 N B To change your search parameters click the Search button You will be returned to the TOP CONNECTOR Download window Enter the
10. ONNECTOR for TOP PRODUCER 23 RISCO TOP CONNECTOR Update This versatile new feature allows TOP CONNECTOR users to down load the latest TOP CONNECTOR product update from within TOP PRODUCER Please note that you can only do this from TOP PRODUCER System 6 version 6 027 or newer This feature makes updating TOP CONNECTOR a breeze Note Please refer to the Troubleshooting section of this manual to confirm the version of TOP PRODUCER you are currently using Part I Configuring your Internet Connection 1 Click Setup then click Internet Connection Setup 2 You will see two choices a I connect through a phone line b I connect through a local area network LAN Ea Internet connection setup x Connection settings How do you connect to the Internet f connect through a phone line and a modem connect through a local area network LAN If you connect to the Internet through a phone line and modem select the Dial Up Networking connection that you would like to use below Click Setup to change your usemame and password Dial Up Networking connection powco Setup E My Connection If your Internet connection requires a proxy server select the Use proxy server option and specify the address and port number below Use proxy server Address Port eo OK Cancel Choose the appropriate option for your connection to the Internet 24 TOP CONNECTOR f
11. TOP CONNECTOR Risco version Risco Voyager Risco Galaxy Risco Riscom User Guide TOP CONNECTOR and TOP PRODUCER are trademarks of e Homestore com Inc 30700 Russell Ranch Road Westlake Village CA 91362 6399 2001 Homestore com Inc All rights reserved A Homestore com Company RISCO TOP CONNECTOR for TOP PRODUCER Installation and Usage Guide Information in this document is subject to change without notice Companies names and data used in examples herein are fictitious unless otherwise noted System Requirements Trademarks TOP PRODUCER 6 100 for Windows already installed The TOP PRODUCER 6i CD 30 MB Hard drive space A VGA or SVGA monitor and video card capable of 640 x 480 resolution using 256 color display Riscom users require an Error Correcting High Speed Modem v 32 9600 Baud or better If using Risco Voyager or Voyager II you must have the latest version of the program installed Microsoft MS MS DOS Windows Windows 95 Windows 98 Windows 2000 and Windows NT are registered trademarks of Microsoft Corporation TOP CONNECTOR and TOP PRODUCER are trademarks of Homestore com Inc 30700 Russell Ranch Road Westlake Village CA 91362 6399 2001 Homestore com Inc All rights reserved All other product names company names trademarks or registered trademarks are the property of their respective owners Some names company names and data used in examples and Help content may be fict
12. To change the directory where the pictures are saved click the Picture setup tab to display the corresponding panel TOP CONNECTOR Download RISCO VOYAGER Waco AOR Res MLS board name Picture setup OK Select the drive and directory where your pictures are located for the file you wish to import Cancel Directories c progra 1 voyager2 pictures c The Current path TOP CONNECTOR CXprogra 1 looks for your pictures is A vovager2 e pictures c progra 1 Wwoyager2 pictures If you want to change the disk drive click the arrow on the Drive drop down list box to display a list of all available drives Highlight the drive to select it Note The available directories are listed in the Directories list box Scroll through the list and select the directory to which the picture files are stored 3 Click OK to accept the directory change or click Cancel if you decide not to accept it You will be returned to the TOP CONNEC TOR Download window TOP CONNECTOR for TOP PRODUCER 9 RISCO Data Setup Important Note for Voyager 2 users If you are using Voyager 2 the Picture setup tab functions differently than described in previous steps The Picture setup tab for Voyager 2 1s where the pictures are stored once they have been imported This is not where the pictures are found We suggest you use the following path VTPoffice Toppro Agent Name ag Mata pictures If your pi
13. ctures are stored somewhere other than the following path e progra 1 voyager2 click the File source tab to specify where the pictures are located TOP CONNECTOR Download RISCO VOYAGER Waco AOR Res Choose file name to import ASCII data from Directory File name Process ce progra 1 woyager2 fisco2tp log Setup View Previot J bin C database 3 pictures sema43 2 pg Drive List of file types Sc w All Files het You are able to choose the directory where the downloaded MLS information is located Note The MLS data must have been previously downloaded 1 If you want to change the disk drive click the arrow in the Drive drop down list box to display a list of all the available drives Highlight the drive to select it To select the type of files that are displayed click the arrow on the List of file types drop down list box Highlight the type of files that you want to display 10 TOP CONNECTOR for TOP PRODUCER RISCO The available directories are listed in the Directories list box Scroll through the list and select the directory in which the data file is stored The File name drop down list box displays a list of all files of a specific type Highlight the file that contains the MLS data TOP CONNECTOR for TOP PRODUCER 11 RISCO CMA Download aison Creating a new CMA If you do not have any contacts in the database please enter a contact
14. eseeet ost vue teet aset tust el postu die dicet fepe me eae doe E ee va e TEE IDE e 19 Conn cting to Board sae te re i a be eR Ties e ro b P PENAS 19 Selecting comparables ct 20 Mun MI E 21 Mi ES 21 SITKE EE 21 Geb Pictures E O tt ana 22 Mak CMA MEE 22 PA A ON estem M a M Drs 23 Jc 23 n ETE 23 TOP CONNECTOR for TOP PRODUCER 1 RISCO TOP CONNECTOR Update sins acid INO than beca 24 Part EC Ot SORTS a ii 24 Part HD pdatme ad ados 25 Part HE Problems ir dias 26 AA A UM 28 Technical SUPPORT io add 38 2 TOP CONNECTOR for TOP PRODUCER RISCO Information Before continuing with this manual please make a note of the information on this page Please fill in the blanks for reference Keep this manual near your computer and refer to it and the troubleshooting steps BEFORE calling Technical Support MLS Board Name Dial in Phone Number I P Address Web based MLS Login IDs Public and Private IDs and or Passwords Note There may be up to five IDs and or Passwords provided by your Multiple Listing Service 1 Digg eS 3 4 5 TOP CONNECTOR for TOP PRODUCER 3 RISCO Install Starting the Installation Before installing the program write down the serial and license number that appear on the TOP CONNECTOR disk You will be prompted for these during the installation Windows 95 98 1 Close all programs that yo
15. first If you are unsure of how to enter a new contact please consult your TOP PRODUCER User Guide 1 Display the contact for which you wish to create the CMA This may be done in a variety of methods the easiest using Quick Search Refer to your TOP PRODUCER User Guide for instruc tions on searching for contacts 2 From the Presentations menu choose Create CMA The CMA comparable entry window will be displayed ES CMA comparable entry i 1x To show hide property picture use the spacebar to t tion on off Tab to advance House number 100 Unit mE Import Street name Main eorder Square feet EN Age kz VER Jedi Bedrooms Baths I Pint Lvis Taxes Statistics Lot size Tar Year List price IET E hi3 House style t pooo Delete comp Parking Assess NEN RETE Template editor Area l a Close Comments sample flyer and summary Features bd Listing date s Days on market rr a Subject property co 3 Enter any desired information in the fields for the subject property 4 Click the Import button on the upper right corner of the CMA comparable entry window The TOP CONNECTOR Download window will appear 12 TOP CONNECTOR for TOP PRODUCER RISCO Information Setup The first time you enter TOP CONNECTOR you are given the oppor tunity to select the Board dialed set up your modem and logon choices Board setup The first panel allows you to change the MLS Boa
16. found click File then Close TOP CONNECTOR for TOP PRODUCER 27 RISCO Troubleshooting Before continuing with the troublshooting steps please be sure you are using the latest TOP PRODUCER System 6 Service Release 1 From the TOP PRODUCER main screen click Help then About Top Producer You will find the version number on the bottom right side of this screen TOP PRODUCER System 6 TOP PRODUCER System 6 Simply the Best Real Estate Sales and Marketing Software poo Ea This product is licensed to Version 6 027 Serial number Current database TO Copyright 1998 TOP PRODUCER Systems Inc All rights reserved This program is prove and international copyright laws as described in Help If this number is less than 6 027 you should call Technical Support 2 to acquire the latest Service Release Problem 1 Unrecognized Program Error 367 when clicking on Import or 2 Unrecognized Program Error 31037 when clicking on Import 28 TOP CONNECTOR for TOP PRODUCER RISCO Explanation Some files may not be up to date Action Install or re install the latest System 6 Service Release 1 Backup your TOP PRODUCER data 2 Close TOP PRODUCER 3 Press CTRL ALT DELETE at the same time In the Close Programs dialog box highlight tpnetsrv and click End Task 4 Insert the latest System 6 Service Release CD in the CD ROM drive Start the installation according
17. h the search parameters Therefore if conflicting information is entered no search results will be found Setup Setup To change setup information click the Setup button See the Informa tion Setup section for more information Connect Connect To dial the Board click the Connect button The computer will connect to the Board and download the listings that match your criteria See the Connecting to Board section for more information Note f you have not entered the Board Phone number or I P address the Connect button will be disabled View Previous View Previous To view the previous selection of records click the View Previous button All of the records in your last download will then be displayed in the Comparables from window See the Selecting comparables section for more information Note If your current download was unsuccessful this button will be disabled Clear All Clear All To clear the information entered click the Clear All button All of the fields will be cleared 18 TOP CONNECTOR for TOP PRODUCER RISCO Exit Exit To quit the ZOP CONNECTOR Download window click the Exit button You are returned to the CMA comparable entry window Connecting to Board TOP CONNECTOR will connect to the Board While connected it will search for any listings that match your criteria and download these listings If you previously downloaded listi
18. istings received No Explanation The current download has not been completed and TOP CONNECTOR is giving the option to process the records that have been successfully downloaded even though it did not complete Action Clicking Yes will process the records that have been downloaded Clicking No will return you to the TOP CONNECTOR search screen where you can revise your criteria and re start the download Problem fe Internet connection TOP PRODUCER was unable to establish a connection to the Internet for the following reason Unknown error Make sure that your Internet connection has been correctly configured To do this click Setup and then click Internet connection setup TOP CONNECTOR for TOP PRODUCER 35 RISCO Explanation This error is associated to Web based TOP CONNECTOR modules only This error generally occurs if you have entered an invalid User Name or Password Action 1 Exit TOP CONNECTOR and close your CMA 2 Click on Setup then Internet Connection Setup 3 Make sure your Internet Service Provider 1 S P is showing in the Dialup Connection field 4 Click the Setup button and verify that your User Name and Password are correctly set up If not then you need to change them to be correct 5 Click OK to accept the User Name and Password Click OK to close the Internet Connection setup window 6 Go back to your CMA and try TOP CONNECTOR again Problem
19. itious and are used for illustration purposes only TOP CONNECTOR October 2 2001 Homestore com Inc All rights reserved TOP CONNECTOR for TOP PRODUCER RISCO Contents Informatio Maeres e a pra en po a eb dba od e Ra eR UR EES T I n Configuring the Installation esses eee enn innen nennen nennen nnns 5 Listings Export VOVABeE ioc sessseemssreduoeu eee oae ho eu ete atento iconos euisex T Listings Import VOya9er iiis neis rope toe eY eee PRe eoe Ph cian Saas een vea eee nao soeurs oa Picture SOU uie nie doe e trataba a Vas R E Fuck tta Ule M NE eua 9 Data Set p contis tentus ipta e adu d SS Panera PORES Se MENTO oe OTN ERY SEE a Ste 10 CMA Download Riscom csssssssssssssssssssssssssssssssssssscsssscsssssssssssses LD Creating a NEW CMA cu isse TAO 12 US 13 Board setup 6l e ode cbe dete eiie de E dias 13 Logon Setup zi dti eset ttes Coepit cioe better calves lic 14 Modem UP A RR AAA coal dead cos E AE culate 15 Web Based MES SEUS Dilbacestub eate Node eed uen ER ate 16 Configuring your Internet Connection essent enne nnne 16 Searching esc d LL See ELA EE aged 17 Searchiparametets 55 0 o Re RIS DR n e E Se WRIT DE E 17 Sellp ox couture LIE o e O co Td 18 COMME CE zac A e ae nep E eH Ute Medd Hee eee eed 18 IEW Previous 3 se optet ie eo CR Ot iR a rd tede e NE 18 Cleat All iie e A gre ee Dee Halls ven ree deer een 19 ER bees doi eescrt
20. led on the computer Action Install a printer driver Consult your printer manual or manufacturer for instructions to install a printer driver TOP CONNECTOR for TOP PRODUCER 33 RISCO Problem After connecting to the Board listings with the wrong search criteria were downloaded Explanation Sometimes the search criteria are misinterpreted by the Board Action Return to the screen where the search parameters are entered 2 Click the Clear All button 3 Re enter the search parameters following the Help panel as a guide 4 Re dial the board Problem On the window where the search parameters are entered the Connect button 1s not available and appears grayed out Explanation The phone number or I P address has not been entered Action Click the Setup button See the Logon setup section for more information Problem Runtime Error 380 When clicking on Import or Setup Explanation The TOP CONNECTOR setup configuration is mismatched Action Rename tpoffice toppro yourname ag data to MpofficetopproVyourname ag Nolddata 34 TOP CONNECTOR for TOP PRODUCER RISCO Problem Runtime Error 5 Invalid Procedure Call When clicking Import or Setup Explanation Some of the setup configuration is mismatched Action Delete the folder tpoffice toppro yourname ag data sticky Problem CMA Downloading 2 Do you want to continue processing the l
21. ms 10651 Shellbridge Way Suite 155 Richmond British Columbia Canada V6X 2W8 http www topproducer com TOP PRODUCER A Homestore com Company
22. net Connection Setup 2 You will see two choices a I connect through a phone line b I connect through a local area network LAN Mi Internet connection setup r Connection settings How do you connect to the Intemet connect through a phone line and a modem connect through a local area network LAN If you connect to the Internet through a phone line and modem select the Dial Up Networking connection that you would like to use below Click Setup to change your username and password Dial Up Networking connection DOWCO Setup My Connection If pour Internet connection requires a proxy server select the Use proxy server option and specify the address and port number below Use proxy server Address Port eo OK Cancel Choose the appropriate option for your Internet connection Note If your choice is a choose which dial up connection you want to use that corresponds to your I S P If your choice is b and you use a Proxy Service enter the appropriate information in the boxes at the bottom of the screen If you are using AOL Compuserve or Prodigy you must use option b 16 TOP CONNECTOR for TOP PRODUCER RISCO Searching Search parameters TOP CONNECTOR Download RISCO South Lake Tahoe NV Residential Enter a Range Price eg 75000100000 gt Required Search Items Price Range fiogooo 500000 Liveable Space NENNEN Start Date pnus
23. new parameters that you want to use Click the Connect button You may add the new search results to the results of your previous search Clicking the Cancel button will not look for any new records and you will remain in the TOP CONNECTOR window Clicking the Start New button will start a new CMA Clicking the Append button will include all the new records with any previously selected records TOP CONNECTOR will re connect to the Board and search for the new listings You will be returned to the Comparables from window with the new data TOP CONNECTOR for TOP PRODUCER 21 RISCO Get Pictures Bet Pictures To download the pictures associated with the listings you must select the records you want to use and click the Get Pictures button TOP CONNECTOR will retrieve pictures of only the listings that have been selected Note You must have at least one record selected in order to retrieve pictures TOP CONNECTOR will re connect to the Board The photos for the listings that you tagged will be downloaded You will then be disconnected Make CMA Make CMA Note You must have at least one record selected in order to make the CMA Click the Make CMA button in order to create the CMA with the tagged records You will be prompted with the following dialog box TOP CONNECTOR 9 y This CMA Presentation already contains comparable entries Would you like to add to the existing comparables
24. ngs you will be prompted with the following dialog box after clicking Connect Top Connector Start new Start new CMA or Append downloaded comparables to last download Click Start New to download a new set of listings Clicking Append will add new listings to those previously down loaded Clicking Cancel will return you to the search window While you are connected a window will appear stating the status of the download If you need to disconnect at any time click the Hangup button Note If you use AOL Compuserve or Prodigy you must first estab lish your connection BEFORE you can use TOP CONNECTOR to acquire MLS data TOP CONNECTOR for TOP PRODUCER 19 RISCO TOP CONNECTOR 14 Download in progress Record Time left COM2 9600 8N 1 DOWNLOAD Hangup E 19 Once TOP CONNECTOR has successfully downloaded all listings relevant to your search criteria you will be disconnected from the Board The Comparables from window will then be displayed Selecting comparables All of the records that match your criteria are displayed in the Comparables from window Comparables from South Lake Tahoe NY Residential 3497 Bode Two Story 1567 Glenwood Act One Story 3495 Anne St Act Split Level S Lake Tahoe 2 So Lake Tahoe 2 So Lake Tahoe 2_ 94975 1171 A Herbert Sid One Story 202 700 1200 Wildwood 15 Sid Two Story 202 9
25. ntil the new files are downloaded You will be prompted with a Save and Finish button Click Finish to end the update process TOP CONNECTOR Update x The update process has completed successfully The results of the update are shown below Program Files Successful If Failed appears in the Update results column shown above please contact TOP PRODUCER Technical support at 1 800 830 8300 If you would like to save this update so it can be installed on other computers click Save Otherwise click Finish Please remember your computer needs to be restarted for the update to take effect E Einish A message box will appear with an OK and a Cancel button asking if you want to restart Windows Click OK Once the computer restarts the updated TOP CONNECTOR files will be available to use on your system Part III Problems Updating Top Connector Note Follow these instructions ONLY if you are experiencing prob lems with the TOP CONNECTOR Update 1 From the Windows 95 98 desktop click Start Find then Files or Folders a On the Name and Location tab type tcu cfg in the Named field b Inthe Look in field select My Computer c Click Find now 26 TOP CONNECTOR for TOP PRODUCER RISCO When the search is complete Windows will show a list of files If the file tcu cfg is found it must be deleted by highlighting the file and pressing DELETE Once deleted or if the file is not
26. ods Telephone 1 800 830 8300 E mail tchelp topproducer com The Web http www topproducer com Fax 604 270 6365 When contacting Technical Support please ensure that you are at your computer preferably calling on a phone line that is different than the one connected to your modem and have available Your Product Registration Number or the name of the registered owner An accurate description of the issue The error message or number if any The MLS Board s name city and state The dial in phone number and passwords used The type of modem that you are using and the COM port it uses If you are requesting help on a How to issue please refer to the manual the on line help file or our web site prior to contacting Techni cal Support As well prior to contacting Technical Support ensure that the modem has been set up properly and that the correct board is selected We appreciate program suggestions from our customers If you have a feature you think should be included in any of our products please fax them to 604 270 6365 Please include your name phone fax number and Registration Number We will keep the suggestions on file and review it when planning our future enhancements 38 TOP CONNECTOR for TOP PRODUCER To contact TOP PRODUCER Systems please write TOP PRODUCER Systems c o Homestore com Inc 30700 Russell Ranch Road Westlake Village CA 91362 6399 In Canada TOP PRODUCER Syste
27. or TOP PRODUCER RISCO Note If your choice is a choose which dial up connection you want to use that corresponds to your I S P If your choice is b and you use a Proxy Service enter the appropriate information in the boxes at the bottom of the screen If you are using AOL Compuserve or Prodigy you must use option b Part II Updating Top Connector Note f you are using AOL Compuserve or Prodigy you must first be connected to the Internet before continuing with these instructions 3 4 Click Help then Top Connector Update Reports Setup Window Help T Help index F1 ES Too wv Show toolti E Y tooltips Diagnostics Top Connector Update What s new About TOP PRODUCER System 6 On the screen that follows click Next gt to start the update process BM TOP CONNECTOR Update x This program will automatically update TOP CONNECTOR over the Internet You last updated on 03 20 2000 If you would like to update now click Next otherwise click Cancel You may be asked to update the Client Software Follow the on screen instructions to complete this step The Client software will restart itself and tell you that you last TOP CONNECTOR for TOP PRODUCER 25 RISCO updated on the current date Click Next to start the process of updating the TOP CONNECTOR program files Continue following the on screen instructions clicking Next when needed u
28. rd you wish to dial Each Board stores information differently Make sure when you download information from an MLS Board that you select the correct Board from which you want to import the data into a CMA l 2 To change the Board selected click the DowN ARROW beside the MLS board field TOP CONNECTOR Download RISCO South Lake Tahoe NV Multi Family MLS board name Logon setup Modem setup MLS board RISCO South Lake Tahoe NV Multi Family zl E ISCO South Lake Tahoe NV Multi Family E RISCO South Lake Tahoe NW Residential alnus Top Connector Download Demo This will downloaljop Connector Import Demo o orgo data from South Lake Tahoe BOR MLS supplier over the internet You can get passwords you possibly need from your MLS board supplier The IP address you will need is 206 100 213 117 and port of 23 f Version Dl Modified June 08 2000 Highlight the Board that you want to use Note This is where to switch between downloaded data types you want to acquire such as Single Family Residential Condo and Multi Family data BE SURE TO MAKE A NOTE OF THE REMARKS ON THIS SCREEN IMPORTANT INFORMATION MAY BE CONTAINED HERE TOP CONNECTOR for TOP PRODUCER 13 RISCO 3 Continue with the setup as described in the Logon setup section or Click OK to accept the change or click Cancel if you decide not to accept the change You
29. s F2 This will allow you to rename the files 7 Type mdmsmfx tp6 8 Ifmore than one file exists that should not then rename them each with the file name as in steps 6 and 7 but increment the number by one each time 9 Close the Find all Files or Folders window and return to TOP PRODUCER Try dialing again Problem TOP CONNECTOR can not seem to connect properly to the Board The Time Left field will count down to 0 and the computer will be disconnected from the Board Explanation Your ID and or Password was not entered or was entered incorrectly Or The Search parameters were entered incorrectly Action Ensure that the ID and Password are entered correctly See the Logon setup section for more information and Ensure that the Search parameters are entered correctly See the Search parameters section for more information TOP CONNECTOR for TOP PRODUCER 31 RISCO Problem Program Timed Out Explanation Sometimes the Board will stop responding for no apparent reason Action Try downloading the information again Problem The Listing Date or Sold Date did not come through for some listings Explanation Certain Boards only allow you to view the Listing or Sold Dates if the listing originally came from your board Problem TOP CONNECTOR seems to have a problem hanging up the modem An error message is received stating to exit Windows and restart my machine Explanation
30. to the instructions provided with the CD Message received TOP CONNECTOR RAS Error ES There is no dial tone Explanation The modem is not set up properly Action Consult your local Hardware Technician TOP CONNECTOR for TOP PRODUCER 29 RISCO Problem TOP CONNECTOR Script Q Login ID s incorrect Go to SETUP and enter your Public ID and Private ID in password fields 1 and 2 in capitals Explanation Three things can cause this error message 1 Your computer s Date Time are incorrect 2 You entered your Login ID and or Passwords in lower case 3 Your passwords are incorrect Action 1 Double click on the time in the lower right side of your screen and confirm the date and time are correct 2 Re type your Login ID and Passwords in UPPER case 3 Ifneeded contact your MLS board to confirm your ID and Password Problem ERROR MESSAGE Invalid Dynamic Link Call to an Unknown DLL Explanation There is an outdated DLL file on your computer Action 1 Close TOP PRODUCER 2 Click Start gt Find gt Files or Folders 3 Inthe Named field type mdmsmfx dll 4 Be sure the Look in field says My Computer 30 TOP CONNECTOR for TOP PRODUCER RISCO 5 Click Find Now Windows will list any files of this name 6 Ifthere are any files that are not found in tpoffice toppro they must be renamed To rename the files highlight them one at a time and pres
31. tructions on searching and exporting TOP CONNECTOR for TOP PRODUCER 7 RISCO After the search has been completed click on Export Data This exports a file that can be used by TOP PRODUCER named Risco2TP log Listings Found Total Price Average Price Median Price Price Range Listings Selected 22 4 616 400 RESIDENTIAL 203 836 210 000 Single Family 200 000 220 000 0 RESIDENTIAL RESIDENTIAL 1027 VIRGINIA AVE Si pu Cr uau RESIDENTIAL 1201 CAPE MAY AVENUE RESIDENTIAL 1033 ILLINOIS AVE RESIDENTIAL 1206 IDAHO AVENUE Export Data succeeded RESIDENTIAL 1208 MARYLAND AVE 404 CEDAR AVENUE RESIDENTIAL 9920 SUNSET DRIVE RESIDENTIAL 2268 OCEAN DRIVE RESIDENTIAL Single Family 307 42ND STREET RESIDENTIAL Single Family 200 000 281 41ST STREET RESIDENTIAL Single Family 210 000 259 24TH STREET RESIDENTIAL Single Family 210 000 251 15TH STREET RESIDENTIAL Single Family 206 500 1889 DUNE DRIVE RESIDENTT AT 4 15216 nan Sinele Famihz Word Wap Print Export Map Data Export ATF Data Select All 285 3RTH STREET E Clear All Vanbasten Rick Cape May MUltiple Listing Service 1997 98 8 TOP CONNECTOR for TOP PRODUCER RISCO Listings Import voyager Picture Setup 1 2
32. u are running 2 TOP PRODUCER for Windows runs another program called Tpnetsrv To ensure that it is not still running press CTRL ALT DELETE to open the Close Program window If Tpnetsrv appears in the window select it and click End Task Otherwise click Cancel Close Program 21 x WARNING Pressing CTRL 4LT DEL again will restart your computer You will lose unsaved information in all programs that are running End Task Shut Down Cancel 3 Insert TOP CONNECTOR s Disk 1 into your disk drive 4 Onthe taskbar click Start then Run The Run window will be displayed 5 Atthe Open prompt type a setup or b setup Click OK or press ENTER The installation will begin 4 TOP CONNECTOR for TOP PRODUCER RISCO Windows 3 x l Start Windows 2 Close all programs that you are running 3 TOP PRODUCER for Windows runs another program called Tpnetsrv To ensure that it is not still running or any other pro grams press CTRL ESC to open the Task List window Highlight each item except Program Manager and click End Task File Manager C HELPTEST 6 DISK1_ Program Manager End Task Cancel Cascade Tile Arrange Icons Repeat step 3 until only Program Manager 1s listed Highlight Program Manager and click Switch To Insert TOP CONNECTOR s Disk 1 into your disk drive Press ALT F R The Run window will be displayed 9o uuo OM cs cR In the Command Line type
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