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2 Operating Your Printer - Pdfstream.manualsonline.com

1. NETWORK Notes Indicates when Network option is installed LANGUAGE ENGLISH DEUTSCH FRANCIS ITALIAN CASTLAN SVENSKA NORSK DANSK NEDERL TURKCE PORTUG POLSKI Notes Select language displayed on the LCD operator panel German French Italian Spanish Swedish Norwegian Danish Dutch Turkish Portuguese Polish Default Setting 24 OKIPAGE 10i User s Guide 2 Operating Your Printer Maintenance Menu The Maintenance Menu includes printer maintenance and operating functions described below To enter Maintenance Menu mode 1 Turn off the printer 2 Press and hold MENU1 Menu2 and turn on the printer USER MNT displays 3 Press MENUI Menu2 again to advance to the next category 4 Press ENTER to invoke a function or 5 Press ff to see other options then press ENTER to select the option you want Press ON LINE to exit the menu MENU RESET Reset Menu Level 1 to factory settings HEX DUMP Print a hex dump of received data for diagnostics to exit hex dump mode turn off the printer DRUM CNT RESET Reset the drum counter after replacing the image drum cartridge AUTO 8KB 20KB 100KB Reserves memory area for receive data larger setting improves computer return REC BUF IMB time OP MENU ENABLE DISABLE AII control panel buttons except ON LINE are disabled DISABLE ENABLE AII buttons are active X ADJUST mido DOR Adjust horizontal print position in 0 25 mm increments Plus indicates right move
2. Every effort has been made to ensure that the information in this document is complete accurate and up to date OKIDATA assumes no responsibility for the results of errors beyond its control OKIDATA also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it Mention of software products manufactured by other companies does not necessarily constitute endorsement by OKIDATA Copyright 1998 by OKIDATA All rights reserved Second edition March 1998 Written and produced by the OKIDATA Publications Services Dept Please address any comments to Publications Services Department OKIDATA 532 Fellowship Road Mount Laurel New Jersey 08054 http www okidata com OKIDATA is a registered trademark of Oki Electric Industry Company Ltd Marque d pos e de Oki Electric Industry Company Ltd Marca Registrada Oki Electric Industry Company Ltd OKIPAGE is a trademark of OKI America Inc Energy Star is a trademark of the United States Environmental Protection Agency TrueType is a registered trademark of Apple Computer Company Hewlett Packard HP and LaserJet are registered trademarks of Hewlett Packard Company IBM is a registered trademark of International Business Machines Corp Microsoft and MS DOS are registered trademarks and Windows is a registered trademark of Microsoft Corporation in the U S
3. Problem Solution Problem Solution Symptom Problem Solution Problem Solution Symptom Problem Solution Blank sheets printed Image drum cartridge not properly installed Reinstall image drum cartridge Empty or missing toner cartridge Install new toner cartridge Entire page prints faintly Empty toner cartridge Pages get fainter when toner is low Install new toner cartridge LED array is dirty Clean LED array See Section 3 Page has gray background Static electricity generally from dry cotton fiber papers causes toner to stick to background Change papers to an acceptable laser bond or use a humidifier 37 as Problem Solving 4 Symptom Problem Solution Symptom Problem Solution Problem Solution Symptom Problem Solution Problem Solution Symptom Problem Solution Symptom Problem Solution Symptom Problem Solution 38 Page prints all black Damaged image drum cartridge causes repetitive marks every 1 6 inches due to surface nicks and scratches Install new image drum cartridge Vertical white streaking or faint areas on page Toner is low and does not distribute properly or the drum is worn out Replace toner cartridge Check drum and replace the drum if necessary Contact service LED array dirty Clean LED array See Section 3 Vertical black lines Scratched image drum Replace the
4. ACGIH TLV 3 5 mg m Paraffin Wax less than 3 by weight CAS 8002 74 2 OSHA TWA 2 mg m for total dust ACGIH TLV 2 mg m for total dust OKIPAGE 10i User s Guide Amorphous Fumed Silica less than 1 by weight CASH 67762 90 7 OSHA PEL 15 0 mg m for total dust ACGIH TLV 10 0 mg n for total dust Note This product is not regulated under Section 313 of SARA Title III Physical Data Melting Point 110 C 230 F Boiling Point Not applicable Vapor Pressure Not applicable Vapor Density Air 1 Not applicable Evaporation Rate Butyl Acetate 1 Not applicable Specific Gravity H20 1 1 15 Solubility in water Negligible Appearance and odor Black granules no odor Fire and Explosion Hazard Data Flash Point Method Used Not applicable Flammable Limits Lower Explosive Limit Not applicable Upper Explosive Limit Not applicable Extinguishing Media Water CO2 Dry Chemical or Foam Special Fire Fighting Procedures Do not use methods that may create a dust cloud such as high pressure water and or steam Unusual Fire and Explosion Hazards Organic components decompose at 200 455 C 392 851 F Material may explosively combust when finely suspended in air Thermal decomposition of organic components may result in release of oxides of carbon and nitrogen 49 as Health Hazard Data Routes of Entry Inhalation Ingestion Eyes Skin Health Hazards 1 Styrene Butyl Acrylate Copolymer Subcut
5. Level 2 Menu 2 Operating Your Printer Category Items Options CLEARABLE WARNINGS CLR WRNG ON JOB Notes Warning message appears when printer must reconfigure memory to select most efficient way to print a complex job ON Message displays press RECOVER to clear OFF Message clears when next print job is received ERROR REPORT ERR REPT OFF ON PARALLEL I F SPEED HIGH MEDIUM Notes HIGH Data transfer speed maximized MEDIUM Select if data transmission problems occur or with earlier computers BI DIRCT ENABLE DISABLE Notes ENABLE Select bi directional parallel communication I PRIME OFF ON Notes ON I Prime signal resets printer Set OFF or if HOST I F is set to AUTO IF printer ignores signal RS232C SERIAL FLOW CTL DTR HI DTR LO XONXOFF RBSTXON Notes Select serial protocol BAUDRATE 9600 19200 300 600 1200 2400 4800 Notes Appears when RS232C Board is installed Select transmission rate in bits per second bps Default Setting OKIPAGE 10i User s Guide 23 Operating Your Printer 2 Level 2 Menu Category Items Options DATABITS 8 BITS 7 BITS Notes Appears when RS232C Board is installed Select serial interface data bit format PARITY NONE EVEN ODD Notes Appears when RS232C Board is installed Select serial interface parity type MIN BUSY 200 MSEC 1 SEC Notes Appears when RS232C Board is installed Set length of busy signal when Ready Busy DTR protocol is selected
6. Set envelope size and landscape orientation in your software 2 Pull out the rear exit extender until it locks 3 Lift out the support bar f 4 Pull the manual feed tray down RE See OKIPAGE 10i User s Guide 5 Adjust the paper guides 6 Insert the envelope flap down and to the left until the printer 7 Selecti grips it Issue the print command in your software ng Envelopes No windows metal clasps or snaps they can damage the image drum Paper no heavier than 28 Ib Sturdy construction Smooth even surface Seams down the sides not across the middle Squared off flaps that don t cover the print area No self sealing flaps Always use rear output when printing envelopes 27 Operating Your Printer 2 Printing Transparencies and Adhesive Labels Pull out the rear exit extender until it locks Guidelines for Transparencies and Labels 28 Always use manual feed Always use rear output when printing transparencies and adhesive labels Should be specifically made for laser printers or photocopiers Must be able to withstand heat of 200 C for 0 1 second Labels should cover the entire carrier sheet carrier and adhesive must not be exposed to any part of the printer Use rear paper output to reduce heat exposure and curling Using Recycled Print Media Recycled paper should be restricted to 20 to 35 Post Consumer Content and not exce
7. This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Itis the responsibility of the user to obtain the required shielded cable in order to ensure compliance of this equipment with FCC regulations Changes or modifications not expressly approved by Okidata may void your authority to operate this device iv Industry Canada Radio Interference Statement for 120 Volt Models This apparatus complies with the Class B limits for radio interference as specified in the Industry Canada Radio Interference Regulations Cet appareil est conforme aux crit res tablis pour la Classe B en ce qui concerne les interf rences radio tel que sp cifi par Industry Canada dans les R gleme
8. rences Radio European Union Council of the European Communities Statement of Electromagnetic Conformance for 230 240 Volt Models This product complies with the requirements of the Council Directive 89 336 EEC on the approximation of the laws of the member states relating to electromagnetic compatibility This product is in conformity with Directive 73 23 EEC on the harmonization of the laws of Member States relating to electrical equipment designed for use within certain voltage limits Ce mat riel est conforme aux dispositions de la Directive du Conseil 89 336 CEE applicables l approximation de la l gislation des Etats membres en ce qui concerne la compatibilit des quipements electromagn tiques Ce produit est conforme la Directive 72 23 EEC sur l harmonisation des lois des tats membres relativement au mat riel lectrique devant tre utilis dans des limites de tension sp cifiques Este producto cumple con los requisitos de la Directiva del Consejo 89 336 CEE sobre la aproximaci n de la legislaci n de los Estados Miembros por cuanto respecta a la compatibilidad electromagn tica Este producto cumple con la Directiva 73 23 EEC sobre armonizaci n de las leyes de los Estados Miembros referente a equipo el ctrico a ser usado dentro de ciertos l mites de voltaje Este produto obedece aos requisitos da Directiva do Conselho 89 336 CEE sobre a aproxima o das leis dos estados membros relativamente compatib
9. 10 00 0 44 TO 99 99 ADJUST IN 01 POINT INCREMENTS Notes Select number of characters printed in a horizontal inch pitch when scalable font with fixed spacing is selected 72 points 1 inch Character height point size adjusts accordingly LJS FONT HGT Notes Appears if selected font is scalable proportional spaced OKIPAGE 10i User s Guide Level 1 Menu 2 Operating Your Printer Category Items Options OPTIONS 12 00 4 00 TO 999 75 ADJUST IN 25 POINT INCREMENTS Notes Select point size height of characters when scalable font with proportional spacing is selected 72 points 1 inch Horizontal spacing adjusts accordingly LJ5 S YMBOL ROMAN 8 60 SETS ARE AVAILABLE Notes Select Symbol Set PAGE LAYOUTI LJ5 A4 WIDTH 78 COL 80 COL Notes Use for A4 size paper to select 78 columns or condense 80 columns to fit characters on a line LJS BLNKSKIP OFF ON Notes ON printer will ignore FF code when buffer is empty Sometimes software will print an extra blank page CR FUNC CR CR LF Notes Sets operation when receiving CR code CR LF add LF command to each CR command LJ5 LF FUNC LF LF CR Notes Sets operation when receiving LF code LF CR add CR command to each LF command FONTS amp SYMBOLS Default Setting OKIPAGE 10i User s Guide IBM EPSON PITCH 10 CPI 12 CPI 17 CPI 17 Operating Your Printer 2 Level 1 Menu Category Items Options 20 CPI PROP Notes
10. 5 Series Image Drum will fit in this unit Part 40433305 OKIPAGE 10i User s Guide 3 Remove the protective paper from the image drum 4 Reinstall the image drum cartridge into the printer Remove Operator Panel Protective Film Lift up the corner and peel the protective plastic film from the control panel 3 Setting Up Your Printer 1 Installing Toner 1 Remove the sponge 2 Unwrap the toner cartridge Shake the cartridge from side to side to distribute the toner Only the OKIPAGE 10i Type 5 Series Toner Cartridge will fit in this unit Part 52109001 4 Grasp the lock lever and place the left side of the toner cartridge into the toner well under the tab 4 5 Lower the right side aligning the lock lever slot with the ridge in the drum cartridge 6 When the cartridge is in place push the lock lever forward until it stops 7 Lower the printer cover and press firmly to close OKIPAGE 10i User s Guide l Setting Up Your Printer Loading Paper 1 Slide the tray out of the printer paper gauge gt The paper gauge indicates how much paper remains in the tray 2 Adjust the paper guides for the paper size you are using OKIPAGE 10i User s Guide 3 Fana stack of paper Maximum 250 sheets 20 Ib and place it in the tray under the tabs Do not fill above the PAPER FULL mark To use letterhead place paper print side down top edge facing you P
11. Guide Symptom Problem Solution Symptom Problem Solution Symptom Problem Solution Symptom Problem Solution Symptom Problem Solution Data is sent to printer but nothing happens ON LINE message appears Wrong interface cable Use correct cable If optional Serial I F is installed make sure RS232C Serial is selected in the Level 1 menu and RS232C Serial settings in Level 2 menu are correct Last page of document not printed No form feed provided at end of document Press the ON LINE button to take the printer off line then press the FORM FEED button to eject the final page or send the form feed code decimal character 12 If desired set AUTOEJCT in MENU 2 First line on page won t print Tops of letters extend into unprintable area so none of them print Set your software to print within the printable area Parts of control codes are printed at the beginning of documents Command sent is not a true printer command generally because the ESC character was not sent Before sending control codes through an application make sure the ESC character can be entered and is entered properly Parts of documents are missing at the edges of the printed sheet Software is attempting to print beyond the printer s maximum image area Adjust software page margins to printer s maximum margins 8 X 10 for standard sheets 39 ul Problem Solving 4 Symptom P
12. OKIPAGE 10i User s Guide Attaching the Power Cord 1 Make sure the printer power switch on left side is set off E 2 Plug the power cord into the printer first then into a grounded outlet 3 Turn the printer on It takes about 10 seconds for the printer to initialize warm up and display the ON LINE message indicating the printer is ready to receive data Tem Setting Up Your Printer 1 Changing the Display Language OKIPAGE 7 0 Eu E ENTER LANGUAGE Menu 2 Recover Power Save PAPER SIZE TRAY TYPE FORM FEED ON LINE LULL e Print Fontis A A TR GL A OTHER EN To change the language on the panel display and menu printout 1 Press ON LINE until the READY light goes out Press and hold MENUI Menu2 until PRINT MODE displays 3 Press MENU1 Menu2 10 times until the display reads LANGUAGE 4 Press ENTER Power Save The display now reads LANGUAGE ENGLISH 5 Press P Reset until the language you want appears Press ENTER Power Save 6 Press ON LINE 8 Printing a Demo Page OKIDATA OKIPAGE 1 Oi A A A LETTER GL MO OTHER ENV To print a page showing printer features and capabilities do the following 1 Press ON LINE until the READY light goes out and the printer is OFF LINE Press FORM FEED Print Demo and hold until DEMO appears 3 Press ENTER The demo page will print Printing a Font Page To print a page showing the pr
13. Size Paper rear Paper Exit OpUONS irre ini iia Top Paper EXituci nn ninas ici iie dea eii Rear Paper Exit inicio DEFERRI ER EOS Choosing Paper rire HH Ripe alba Interfacing with your Computer Connecting the Cable ie nani Attaching the Power Cord eese Changing the Display Language Printing a Demo Page oooconoccccoccconocanonnccnnnnonncnnnnnncnnnacnnnnccanccnnnos Printing a Font Page i2 cre eee terere cies euni ENTIA EI Section 2 Operating Your Printer Using the Front Operator Panel eee Ready Light dioe onere eee re EET NIS Ee LCD Display Window sities rte eti eei Paper Size IndiCatoE iniecit eet ttt tien ee pae et eua Button Eunctons ii nen peer Promis Using th Printer Menu iier e ee EA Level 2 Menu nti tt tereti tiere o ciumes eese ga Resetting the Menu icit Ee dll 12 SUD MORUS etes pea e PERSE aa 12 Printing the Menu anie tti erben eed 12 Level 1 Menu Selections 2 n ette cite 13 Level 2 Menu Selections eene 21 Maintenance Menu minaci n cada 25 Using Special Print Media seen 26 Printing a Special Document eee 26 Enhancing Print Quality licita estr 26 Printing EnvelOPES unicas opens 27 selecting Envelopes eto nine erii eds 27 Printing Transparencies and Adhesive Labels 28 Guidelines for
14. component s of the Printer for one 1 year from the date of purchase except for the printhead LED imaging array which is warranted for a period of five 5 years from date of purchase This Limited Warranty extends to the original purchaser only This Limited Warranty does not extend to consumable items To make request or claim for service under this Limited Warranty the original purchaser has the option to implement the overnight exchange procedure U S and Canada only see Overnight Exchange or return the OKIDATA product shipping prepaid in the original shipping container or equivalent to OKIDATA or an authorized OKIDATA service center and assume the risk of loss or damage in transit A written receipt for the product showing the date of purchase dealer s name and both the model and serial numbers of the OKIDATA printer must accompany any request or claim for work to be performed under this Limited Warranty This Limited Warranty shall not apply if the product has been damaged due to abuse misuse misapplication accident or as a result of service or modification by any other than an authorized OKIDATA service center THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE ON THE FACE HEREOF AND DESCRIBED ABOVE NO WARRANTIES WHETHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO ANY PARTICULAR PURPOSE SHALL EXTEND BEYOND THE RESPECTIVE WARRANTY PERIOD DESCRIBED ABOVE Some states do not allow limitations on how long an implied warra
15. image drum cartridge Hardware problem Contact service Fuzzy print Dirty LED array Clean LED array Distorted print Paper path lamp assembly or fusing unit problem Generate Cleaning Page Contact service Faded print after installation Toner cartridge is not correctly installed Install toner cartridge correctly Symptom Problem Solution Symptom Problem Solution Problem Solution Problem Solution Symptom Problem Solution Symptom Problem Solution Symptom Problem Solution Problem Solution Problem Solution Smeared or blotched print Dirty or defective fuser assembly or other hardware problem Generate Cleaning Page Contact service Printed page is light or blurred Is toner low Replace toner cartridge Is paper meant for laser printers Use recommended paper LED array is dirty Clean LED array Bold characters and dark lines are smeared Toner is low Install new toner cartridge Print is darker than usual Darkness setting is too high Change darkness setting in the printer menu Pages curl excessively Printing on wrong side of paper High humidity Turn paper over in tray Note arrow on paper package Install paper print side down in tray Moisture in paper Improper storage Avoid storing paper in areas of excessive temperature changes and humidity High Humidity Recommended operating humidity 20 80 OKIPAGE 10
16. job still cannot print additional memory is required PRINT OVERRUN Explanation Page is too complicated to print Action MESSAGE Press RECOVER to release error Set PAGE BUF to larger value in Menu 2 DLL BUFF OVERFLOW Explanation Data in the DLL buffer has overflowed Action Press RECOVER to continue Decrease amount of DLL fonts Windows TrueType or install more memory OKIPAGE 10i Users Guide 4 Problem Solving MESSAGE MACRO OVERFLOW Explanation Data in the Macro Buffer has overflowed Action Press RECOVER to continue Decrease Macro size or install more memory Controller Errors MESSAGE ERROR nn aaaaaaaa Explanation Error occurred in controller nn Exception Code aaaaaaaa Error Address Action Turn printer off on to recover If error continues contact service MESSAGE ERROR nn Explanation Indicates internal error nn type of error Action Call Service if turning the power off and on does not clear error Interface Errors MESSAGE HOST I F ERROR Explanation Error in optional serial I F Displayed when parity error framing error or overun error is detected Action Press RECOVER to release error Check protocol of host and printer Contact service OKIPAGE 10i User s Guide Print Quality Problems Before consulting a service representative regarding a print quality problem check the table below to see if there is a solution or something you might have overlooked Symptom
17. software command ESC 3 Pn Pn number of 216ths Then send the command to set the page length to 66 lines per page ESC C Pn Pn number of lines per page Strange symbols appear during normal printing Wrong symbol set Make sure the symbol set selected corresponds to symbol set resident in font card or in soft font OKIPAGE 10i User s Guide 4 Problem Solving Hardware Problems Symptom Problem Solution Symptom Problem Solution Symptom Problem Solution Symptom Problem Solution Problem Solution Graphic image prints partly on one page partly on the next Insufficient printer memory for this image at this resolution Change the resolution reduce the image size or install more memory in your printer Nothing happens but printer indicates it is ready to receive data Configuration error Check cable connection 1f serial make sure appropriate MODE command has been used PC If more than one printer is available make sure your printer has been selected Make sure your printer is on line Garbage prints Incorrect cable configuration Also see Software Problems Check cable configuration continuity and length Printer freezes or displays error message when computer 1s rebooted Booting the computer while the printer is on can cause a communications error Take printer off line before rebooting computer Gases are given off by forms or adhe
18. the rear output extender e Air circulation around the printer to prevent overheating minimum of 4 inches e A nearby power source e Room temperature of 50 to 90 F 10 to 32 C e Relative Humidity of 20 80 e No direct sunlight http www okidata com for the latest information on Product Guides Customer Support Software Drivers Corporate Information Online Dealers Documentation Check the Contents Unpack your printer The shipping box should contain 1 OKIPAGE 101 Printer with image drum cartridge installed CD ROM includes printer drivers and software 3 Printer software diskette to install printer software without CD ROM 4 Toner Cartridge 5 Black plastic light shield bag to store image drum if you need to ship the printer 6 Power Cord 7 Okipage 101 User s Guide 8 Okipage 10i Printer Software Installation Guide 9 Warranty Registration Card The OKIPAGE 10i n unit is configured with a network interface card Image drum cartridge 6 8 Software Installation _ ion 9 jarat ORE free 5 OKIPAGE 10i User s Guide OKIPAGE 101 User s _ Guide l Setting Up Your Printer Remove the Image Drum Protective Paper Press the cover release buttons and lift the cover 2 Liftout the image drum cartridge Do not touch the drum s green surface que AAA PA P ad Only the Okipage 10i Type
19. will then exit into the top bin D See Section 2 for information on using special print media Store paper in its ream wrapper until you are ready to use it and keep it away from moisture or conditions that can cause it to wrinkle or curl Avoid printing on both sides of the paper for more than a few pages or preprinted documents that have been in a photocopier Try paper before you buy it in quantity D See Section 2 for information on using recycled print media 6 OKIPAGE 10i User s Guide l Setting Up Your Printer Interfacing with your Computer Your printer has a high speed bi directional parallel IEEE 1284 interface port Purchase a cable marked IEEE 1284 compliant To comply with FCC regulations the cable must be shielded and UL and CSA approved Consult your PC manual for details on cable requirements and interface ports on your computer gt OKIDATA has tested and approved the following bi directional cable Part 70000803 See Section 5 for purchasing information gt An optional RS 232 Serial I O Card is available Part 00025302 See Section 5 for purchasing information Connecting the Cable Make sure the printer and computer are off 1 Insert the printer end of the cable firmly into the connector on the back of the printer Fasten the cable to the printer securely 2 Connect the other end of the cable to the proper connector on your computer Fasten the cable securely to your computer
20. 1 B Bi directional interface 7 Button Functions 11 C CHANGE DRUM message 30 35 Cleaning Page 31 Cleaning the LED Array 30 CLEARABLE WARNINGS 23 connecting cables 7 Consumables 1 image drum 1 toner 1 Contents check 2 COVER message 35 CPYnn message 34 Customer Service Representatives 42 Customer Support Center 42 D DARKNESS CONTROL 22 DATA message 34 Demo pages 8 Display language 8 display window 10 DLL BUFF OVERFLOW message 36 Drivers printer 1 9 DRUM CNT RESET message 35 OKIPAGE 10i User s Guide E EDIT SIZE 13 Emulations 1 Energy Savings 1 Envelopes 26 27 ERROR nn aaaaaaaa message 37 ERROR nn message 37 ERROR REPORT 23 F Faxable Facts 43 Fonts 1 Adobe Type 1 1 OCR A B 1 True Type 1 FONTS amp SYMBOLS 16 FONTS amp SYMBOLS IBM EPSON 17 Front Operator Panel 10 FUSER message 35 H HEX DUMP message 35 HOST I F 20 HOST I F ERROR message 37 I Image Drum Cartridge replacing 30 INITIALIZING message 34 Installing Toner 4 Interfacing 7 L Labels 26 LANGUAGE 8 24 LED Array cleaning 30 Level 1 Menu 12 13 Level 2 Menu 12 21 Location selecting a suitable 2 LOW TONER 22 M MACRO OVERFLOW message 37 Maintenance Menu 25 MANUAL REQUEST message 36 MEDIA TYPE 15 Memory 1 MEMORY USAGE 21 Menu 12 Level 1 Menu 12 13 Level 2 Menu 12 21 printing 12 resetting 12 Sub Menus 12 using 12 MENU RESET message 35 N NETWORK 24 O OFF LINE message 34 OK
21. 8 LNS Notes Sets number of lines printed on a page Minimum is 5 maximumis 128 HOST I F PARALLEL ENABLE DISABLE RS 232C ENABLE DISABLE NETWORK ENABLE DISABLE Notes If set to enable performs automatic interface switch with RS 232 if this option is installed Default Setting 20 OKIPAGE 10i Users Guide Level 2 Menu 2 Operating Your Printer Category Items Options PRINT MODE MODE 600 DPI 300 DPI V1200 DPI Notes Select resolution dots per inch MEMORY USAGE RST BUF AUTO 180KB 360KB 720KB 1 08MB 1 44MB Notes Reserves area in memory for page size reduces print overuns FONT PROT AUTO OFF 100 KB TO 1 1MB Notes Reserves a section of memory for downloading fonts improves printing speed by saving previously created fonts Will take memory away from total print buffer and REC BUFF FREE MEM XXXXXKB Notes Displays memory area available for downloading fonts Reduce RSTBUF RECBUFF to increase free area AUTO OPERATION AUTOCONT OFF ON Notes ON software or data error will cause printer to display error message then continue to print Set OFF printer will stop printing press RECOVER to continue WAITTIME 5 SEC TO 300 SEC 90 SEC OFF Default Setting OKIPAGE 10i User s Guide 21 lt Operating Your Printer 2 Level 2 Menu Category PRPROTEK DARKNESS CONTROL POWER SAVING Items Options Notes Select time print job will be flushed after last print command is received Effectiv
22. GE Explanation Action DATA Data remains in buffer Press ON LINE FORM FEED ON LINE to empty buffer PRINT FONTS Font sample page prints No action needed PRINT MENU Menu page prints No action needed PRINT DEMO Demo page prints No action needed RESET Data not yet printed is deleted from buffer printer initializes to user defaults Temporary DLL fonts are deleted No action needed RESET TO SAVE Data or DLLs in buffer menu cannot be reset automatically Press RESET button to save changes and exit menu CPYnn Displayed when number of copies is two or more nn indicates copies No action needed OKIPAGE 10i Users Guide 4 Problem Solving Maintenance Menu Mode MESSAGE USER MNT Explanation Maintenance Menu has been accessed Action Press MENU button to see categories MESSAGE MENU RESET Explanation Menu reset option has been accessed Action Press ENTER to reset Menus 1 amp 2 to factory settings or press MENU to see next category MESSAGE HEX DUMP Explanation Hex Dump option has been accessed Action Press ENTER to start hex dump of received data or MENU for next category Power OFF ON to exit hex dump mode MESSAGE DRUM CNT RESET Explanation Drum Counter Reset option has been accessed Action Press ENTER to reset drum counter or press MENU for next category MESSAGE OP MENU Explanation Control panel Enable Disable category accessed Change to Disable
23. IDATA Online 42 OKIDATA Service Centers 43 44 ON LINE message 34 OP MENU message 35 Options 1 47 ai Index P PAGE BUF OVERFLOW message 36 PAGE LAYOUT 1 17 PAGE LAYOUT 1 IBM EPSON 18 PAGE LAYOUT 2 20 Paper Capacity 1 PAPER EXIT JAM 32 33 PAPER EXIT JAM n message 36 Paper exit path 6 Paper Jams PAPER EXIT JAM 33 TRAY n EXITJAM 32 TRAY n FEED JAM 32 TRAY n INPUT JAM 32 reducing 32 PAPER SIZE 14 16 PAPER SIZE CHECK 15 PAPER SIZE ERR message 36 Paper Size Indicator 10 PARALLEL I F 23 Parallel interface 7 PERSONALITY 13 Power cord 7 POWER SAVING 22 PRINT CLEANING message 36 PRINT DEMO message 34 PRINT FONTS message 34 PRINT MENU message 34 PRINT MODE 21 PRINT OVERRUN message 36 Print quality 1 37 38 39 Print speed 1 Printer Messages Cleaning Maintenance 35 Controller Errors 37 Interface Errors 37 48 Maintenance Menu Mode 35 Manual Paper Feed Request 36 Paper Errors 36 System Status 34 Printing the Menu 12 Protective Film 3 Protective Paper 3 PRPROTEK 22 Purchasing Supplies 43 R Ready Light 10 REC BUFFER OVERFLOW message 36 RESET message 34 RESET TO SAVE message 34 Resetting the Menu 12 RS232C SERIAL 23 S Service and Support 42 Customer Information Center 42 Customer Service Representatives 42 Dealers 42 Faxable Facts 43 REGIONAL SERVICE CENTER 43 Web Site 42 Status Monitor 1 Supplies purchasing 43 T Toner Cartridge replacing 29 TONER EMPTY message 29 TONER LO
24. Select font and character pitch IBM CONDENSE 12 TO 20 12 TO 12 Notes Pitch with 12 cpi only IBM only IBM EPSON CHAR SET SET 2 SET 1 Notes Selects character set IBM EPSON SYMBOL IBM 473 Notes Selects code page IBM EPSON LETTER 0 DISABLE ENABLE Notes Select the style of letter 0 IBM EPSON ZERO CHR NORMAL SLASHED Select the style of O zero PAGE LAYOUT 1 IBM EPSON LN PITCH 6 LPI 8 LPI IBM EPSON BLNKSKIP OFF ON Notes Set OFF a blank page will not eject Default Setting gt 18 OKIPAGE 10i User s Guide Level 1 Menu 2 Operating Your Printer Category Items Options IBM EPSON CR FUNCTION CR CR LF Notes Select function when CR code is received IBM LF FUNC LF LF CR Notes Select function when LF code is received IBM EPSON LINELENG 80 COL 136 COL Notes Select number of characters per line IBM EPSON FORMLENG LETTER A4 12 INCH Notes Select page length IBM EPSON TOF POS O INCH 0 1 INCH 0 5 INCH 1 INCH Notes Select print start position from the top of the page IBM EPSON L MRGN 0 INCH 0 1 INCH 1 INCH Notes Moves horizontal print start position to the right Default Setting OKIPAGE 10i User s Guide 19 Operating Your Printer 2 Level 1 Menu Category Items Options THE FOLLOWING CATEGORIES ARE COMMON TO ALL EMULATIONS PAGE LAYOUT 2 ORIENT PORTRAIT LANDSCP Notes Select vertical horizontal printing LINES PG 5LNS 60 LNS 64 LNS 12
25. T Paper tray has run out of paper Add paper TRAY n INPUT JAM Paper jammed while being supplied from the tray n tray 1 2 See page 85 for instructions TRAY n FEED JAM Paper jammed during feeding inside printer n tray 1 2 See page 84 for instructions PAPER EXIT JAM n Paper jammed at exit n trayl 2 See page 86 for instructions MESSAGE PAPER SIZE ERR Explanation Action Wrong size paper is in the tray Check paper in tray check for too much paper Open Close top cover to recover and continue Ensure that paper size in menu or software matches size you are using MESSAGE xxxxx PAPER Explanation Action 36 Request to load specified size paper in tray Top line of message may be any valid paper size Insert requested size paper Manual Paper Feed Request MESSAGE xxxxx MANUAL REQUEST Explanation Request that specified size paper be loaded in manual Action MESSAGE feed slot Top line of message may be any valid paper size Insert requested size paper in manual feed slot REC BUFFER OVERFLOW Explanation Receive buffer is full Action Press RECOVER to continue Check flow control setting in menu cable configuration MESSAGE PAGE BUF OVERFLOW Explanation Page buffer is full Action MESSAGE Press RECOVER to continue Resend job beginning with page that did not print If problem persists set REC BUFF 8K FONT PROT OFF in MENU 2 MEMORY USAGE Resend job If
26. Transparencies and Labels 28 Using Recycled Print Media 28 Section 3 Printer Maintenance Replacing The Toner Cartridge eeeeeee 29 Toner Cartridge Life 29 Replacing the Image Drum Cartridge sess 30 Image Drum Cartridge Life sess 30 Cleaning the LED Array coi id 30 Printing a Cleaning Page cinc eee ii S Section 4 Problem Solving Clearing Paper Jains aia oca ere atia 32 rM EN 32 Jy 32 Exit Jam top Dtm eere cinsini ania 32 Exit Jam rear tray icio e eere etre e t eese 33 Printer MESSAGES eroe ern ener rere POWER PNE ER Re ee 34 System Status e 34 Maintenance Menu Mode sse 35 Cleaning Maintenance eese 35 vii A linguas tese doeet ere ihres 36 Manual Paper Feed Request sese 36 Controller BEFOIS etii ceno rtr e e ER eee eto seio ree Deve eei Den 37 Intertace ETS tao 37 Print Quality Problems nen ab 37 Software Problet s uec feretro E CD Ere Pe eset ex Cobre 39 Hardware Problems ococcccnnincnnnonnnnonananannnonononoconcnnnconacoconinininannnos 41 Section 5 Service and Support viii OKIDATA ONLINE cocina 42 Your Dealer asii ire 42 The Okidata Customer Support Center sss 42 Okidata Customer Service Representatives 42 Paxable Pacts soni E titm indo 43 Purchasing Su
27. W message 29 35 TONER SAVING 22 TONER SNS message 35 Transparencies 26 28 TRAY n FEED JAM 32 TRAY n FEED JAM message 36 TRAY n INPUT JAM 32 TRAY n INPUT JAM message 36 TRAY PAPER OUT message 36 TRAY SELECT 13 U USER MNT message 35 USPS Barcode font 1 W WARM UP message 34 Web Site 42 X xxxxx PAPER message 36 OKIPAGE 10i User s Guide MATERIAL SAFETY DATA SHEET Type 5 Toner 52109001 MSDS 58330401 For more information contact Okidata at 532 Fellowship Road Mount Laurel NJ 08054 Emergency Information 1 800 OKIDATA EMERGENCY FIRST AID PROCEDURES Emergency Procedure Toner Dilute by giving two glasses of water and induce vomiting by swallowed administering Syrup of Ipecac follow manufacturer s instructions ingested Seek medical attention NEVER give anything by mouth or attempt to induce vomiting in a person who is unconscious Toner Remove person to fresh air inhaled Seek medical attention Toner gets Flush eyes with large quantities of cool water for 15 minutes in the eyes keeping the eyelids open with fingers Seek medical attention Note Small amounts of toner on skin or clothing can easily be removed with soap and cold water Hot water makes toner harder to remove Hazardous Ingredients Styrene Butyl Acrylate Copolymer 91 by weight CASH 25767 47 9 OSHA TWA 15 mg m for total dust ACGIH TLV 10 mg m for total dust Carbon Black 5 740 by weight CAS 1333 86 4 OSHA TWA 3 5 mg n
28. ams e Do not fill tray above Paper Full mark e Use only recommended paper weight Tray 16 to 28 Ib 60 to 105 g m Manual feed 16 to 32 Ib 60 to 120 5 g m e Do not open the cover or remove the paper tray during a print job e Do not switch paper exit paths while printing e Use paper that is smooth and of high quality e Store paper in its ream wrapper until you are ready to use it and keep it away from moisture or other conditions that can cause it to wrinkle or curl e Avoid printing on both sides of the paper for more than a few pages or preprinted documents that have been in a photocopier e Try paper before you buy in quantity If a paper jam message displays remove the jam using the instructions that follow TRAY nINPUTJAM gt p indicates the tray in which the jam occurred l Slide the paper tray out of the printer 32 2 Remove the sheet that did not feed 3 Check the remaining sheets to make sure they re not wrinkled or stuck together Replace the tray 4 Open and close the cover to clear the display message TRAY n FEED JAM or PAPER EXIT JAM top bin displays when paper exits to the top bin 1 Open the cover Lift out the image drum Be careful the fuser unit at the back of the printer is hot OKIPAGE 10i User s Guide 4 Problem Solving 2 Remove the jammed paper 2 Pull the jammed paper out from the back of the printer Pulling from the front may damage the p
29. and other countries 11 Intellifont is a registered trademark of Compugraphic Corporation Adobe PostScript are trademarks of Adobe Systems Inc which may be registered in certain jurisdictions Epson is a registered trademark of Seiko Epson Corp All products currently sold by Okidata are Year 2000 Compliant Each product contains information technology that accurately processes date and time data between the years 1999 and 2000 These products when used in combination with products purchased from other manufacturers whose products properly exchange date and time information will accurately process the date and time All future products are committed to meeting the same Year 2000 compliance LS As an Energy Star Partner Okidata has determined that this product meets the Energy Star guidelines for energy efficiency Safety Instructions Your OKIDATA printer has been carefully designed to give you years of safe reliable performance As with all electrical equipment however there are a few basic precautions you should take to avoid hurting yourself or damaging the printer Read the setup instructions in this handbook carefully Be sure to save it for future reference Read and follow all warning and instruction labels on the printer itself Unplug the printer before you clean it Use only a damp cloth do not use liquid or aerosol cleaners Place your printer on a firm solid surface If you put it on som
30. aneous implantation of polymeric styrene powder in rats has induced tumors at the site of implantation 2 Carbon black Group 2B Possible Carcinogen IARC Overexposure to carbon black is associated with causing irritation conjunctivitis and cornealhypoplasia of the eyes minor irritation and eczema of the skin and throatirritation and bronchitis Long term inhalation exposure may be associated with causing lung cancer 3 Paraffin Wax Group 3 Not Classifiable IARC May cause eye skin respiratory and digentive tract irritation Paraffin is an equivocal tumorgenic agent by RTECS criteria 4 Amorphous Fumed Silica Group 3 Not Classifiable IARC Overexposure to amorphous silica has been associated with causing irritation of the lungs and pneumoconiosis Long term inhalation exposure may be associated with producing tumors in laboratory animals Reactivity Data Stability Stable Polymerization Will not occur Hazardous Decomposition Products Thermal decomposition may result in release of oxides of carbon and nitrogen Temperature Do not expose to temperatures above 200 C 392 F Incompatibility Avoid exposure to strong oxidizers we 50 Spill Cleanup and Disposal Spill Cleanup Small Spills 1 Remove sources of ignition 2 Clean up spill with wet cloth Large Spills 1 Remove sources of ignition 2 Wear protective gear respirator rubber gloves goggles see below 3 Cl
31. aper Full mark gt Recommended paper weight for the tray is 16 to 28 lb 60 to 105 2 g m 4 Place the tray back into the printer until it locks Using Legal Size Paper To load legal size paper open out the tray extender and adjust the rear paper guide 5 a Setting Up Your Printer 1 Paper Exit Options Two paper exit options are available Select the paper path that is appropriate for the media you are using Top Paper Exit Use top paper exit for most printing jobs Printed pages exit face down Pages are stacked in the order printed e Exit bin holds 150 sheets of 20 Ib paper 1 Pull the front tray extender forward 2 Lift out the support bar Don t change paper paths while printing paper jam may occur Choosing Paper For best results use paper that is smooth and of high quality Rear Paper Exit The rear paper exit tray provides a straighter paper path Use rear exit when printing on heavy paper envelopes labels and transparencies e Printed pages feed face up into the rear tray e Pages are stacked in reverse order e Tray holds a maximum of 50 sheets of 20 lb paper e Use rear exit for printing on heavy paper envelopes labels transparencies or odd size paper N 1 Pull out the rear exit tray until it locks in place 2 Lift out the support bar To return to top exit close the support bar and push the rear exit extender firmly back in place paper
32. ay Window Indicates e What the printer is doing during normal operation e When you need to add paper or change consumables e When there s something wrong with the printer Printer feature selections in Menu mode gt See Problem Solving for a description of display messages Paper Size Indicator The paper size in the tray is indicated by using the dot at the very bottom of the LCD display Paper size options are shown immediately below the LCD display OKIPAGE 10i User s Guide 2 Operating Your Printer Button Functions BUTTON OPERATION FUNCTION ON LINE Quick press Switches between ON LINE and OFF LINE mode In Menu Exits Menu mode FORM FEED Quick press In ON LINE mode one sheet is ejected In OFF LINE mode unprinted data is printed Print Demo 2 second press Ln OFF LINE mode demo page prim TRAY TYPE Quick press In OFF LINE mode enters Tray Select Sub Menu Print Fouts 2 Second press Ln OFF LINE mode prints font page PAPER SIZE Quick press In OFF LINE mode enters Paper Size Sub Menu Print Menu 2 second press Ln OFF LINE mode prints Memi settings MENU 1 Quick press In OFF LINE mode enters Level 1 Menu A Mena mode Mc i next Menu category Reverts to previous Menu category when pressed for 8 seconds At power on Enters User Maintenance mode Menu 2 2 second press Ln OFF LINE mode enters Level 2 Ment ENTER In Menu mode Set the displayed s
33. dobe PostScript emulation appears only when option is installed TRAY SELECT MANUAL OFF ON Notes When set ON paper will feed from the front feeder PAPER IN TRAY 1 TRAY 2 OPTION FEEDER MULTI FEEDER OPTION Notes Select paper source Tray 2 and Multi Feeder appear if installed AUTO TRAY SWITCH OFF ON NOTES ON WHEN PAPER TRAY 1 IS EMPTY PRINTER AUTOMATICALLY SWITCHES TO TRAY WITH SAME SIZE PAPER INSTALLED ONLY WHEN 2ND TRAY OR FEEDER IS INSTALLED EDIT SIZE Default Setting OKIPAGE 10i User s Guide EDIT SIZE CASSETTE SIZE LETTER EXECUTIVE LEGAL 14 LEGAL 13 A4 SIZE 13 Operating Your Printer 2 Level 1 Menu Category Items Options AS SIZE A6 SIZE B5 SIZE COM 9 COM 10 MONARCH DL ENVELOPE C5 ENVELOPE C4 ENVELOPE Notes CASSETTE SIZE Paper size in the tray is automatically identified by paper sensors This setting eliminates having to manually select paper size Other sizes setting must match paper size in tray or PAPER SIZE ERROR displays unless PAPER SIZE CHECK is set to Disable PAPER SIZE TRAYI TRAY 2 Option LETTER EXECUTIVE LEGAL 14 LEGAL 13 A4 SIZE A5 SIZE A6 SIZE B5 SIZE Notes Select paper size MANUAL LETTER EXECUTIVE LEGAL 14 LEGAL 13 A4 SIZE A5 SIZE A6 SIZE B5 SIZE COM 9 COM 10 MONARCH 14 OKIPAGE 10i User s Guide Default Setting Level 1 Menu 2 Operating Your Printer Category Items Options DL ENV C5 ENV Notes Selec
34. e in PostScript only MANTIME 30 SEC 60 SEC OFF Notes Time printer will wait before flushing job when requesting manual paper input GOOD BETTER BEST Designates whether Frame Buffer compression is performed or not Good not performed Better judges data and performed Best performed without exceptions Generally the Better setting won t cause overrun However the Good setting in PCL6 is more efficient DARKNESS 0 1 2 2 1 Notes Control print density Negative values lighten positive values darken PWR SAVE O SEC 8 MIN DISABLE Notes 0 SEC Reduces power consumption at end of receive time 8 MIN Reduces power consumption 8 minutes after printer stops receiving data fuser heating element shuts off 30 seconds later fan shuts off When printer receives data fuser warms up before printing begins DISABLE Fuser and fan are always on printer is ready to print at all times LOW TONER LOW TNR ON OFF Notes ON When low toner is detected TONER LOW displays 100 more sheets print TONER EMPTY displays printing stops OFF When low toner is detected TONER EMPTY displays printing stops Install new toner cartridge to resume printing TONER SAVING Default Setting 22 TNR SAVE DISABLE MEDIUM LIGHT Notes Use this feature to conserve toner and reduce printing costs when you are printing rough drafts or proof copies Medium reduces toner by 30 light reduces toner by 50 OKIPAGE 10i User s Guide
35. ean up spill with scoop being careful not to generate a lot of dust Waste Disposal Follow appropriate federal state and local regulations Safe Handling and Use Respiratory Protection Not normally required For large spills use NIOSH approved full face piece respirator with HEPA cartridge during cleanup Protective Gloves and or Eye Protection Not normally required For large spills use rubber gloves and chemical worker s goggles during cleanup Ventilation Outside of normal ventilation not normally required Other Protective Equipment and or Hygienic Practices None Special Precautions Precautions for Handling or Storage Protect from high heat Avoid making dust Other Precautions None The information contained in this MSDS is based on data considered accurate however no warranty is expressed or implied regarding the accuracy of these data or the results to be obtained from the use thereof Vendor assumes no responsibility for injury to vendee or third person party proximately caused by the product if reasonable safety procedures are not adhered to as stipulated in the M SDS Furthermore vendor assumes no responsibility for injury to vendee or third person party proximately caused by abnormal use of the product even if reasonable safety procedures are followed Additionally vendee assumes the risk of his use of the product Preparation Date November 25 1997 OKIPAGE 10i User s Guide
36. ed 5096 Paper must be relatively stiff and have minimum edge curl Paper should be white and bright for maximum contrast The surface should be smooth clean and stable electrically and dimensionally Recycled paper used by OKIDATA printers must be specifically denoted by the paper manufacturer to be for laser printers or laser guaranteed or compatible Using media outside these specifications may cause problems requiring service that will not be covered by OKIDATA warranty or service agreements The following recycled paper has been tested and approved for use in OKIDATA printers e Weyerhaeuser Lynx Opaque 20 PCW 201b 28 lb and Laser Copy 20 Ib e Union Camp Great White Laser 25 PCW 201b 241b e International Paper Beckett Division Enhanced Marble 50 Recycled 20 PCW 241b e International Paper Hammermill Division Savings DP 20 PCW 20 lb e Georgia Pacific GeoCycle 20 PCW 20lb e James River WordPro Laser 20 PCW 201b 241b e Warren SpectraTech Gloss and Matte 10 PCW 281b 321b e Cross Pointe Worx 50 Recycled 20 PCW e Strathmore Script Bright White Wove 50 Recycled OKIPAGE 10i User s Guide Section 3 Printer Maintenance This Section provides the following printer maintenance information e Replacing the Toner Cartridge e Replacing the Image Drum e Cleaning the LED Array Printing a Cleaning Page Replacing The Toner Cartridge Replace the toner cartridge afte
37. election as default setting Power Save 2 second press la OFFLINE mode enters the Power Save Sub Menu In Menu mode Returns to previous Menu item Recover 2 second press Clears certain receive data errors and returns printer on line In Menu mode Advances to next Menu item Kesel 2 second press Clears all data and executes Internal reset OKIPAGE 10i User s Guide lle Operating Your Printer 2 Using the Printer Menu The Menu provides a way to select printer operations and features using the printer s front operator panel The Menu is divided into Level 1 and Level 2 Level 1 Menu Enter this mode using a quick press of the Menu 1 Menu 2 button with the printer off line Items frequently changed are included Level 2 Menu Enter this mode by pressing the Menu 1 Menu 2 button for 2 seconds with the printer off line Items rarely changed are included Each level has a hierarchical structure of categories and items and options Selections display in the LCD window 1 Press the ON LINE button to enter off line mode Enter the Menu mode by pressing the MENU 1 Menu 2 button 3 Continue pressing MENU 1 Menu 2 to display the next category 4 Press MENU 1 again to see more items in a category 5 To select an item press ENTER Items are displayed on the top line The bottom line indicates available options within each item An asterisk indicates the current selection 6 Press P Recover to see more selec
38. ething unsteady it may fall and be damaged if you place it on a soft surface such as a rug sofa or bed the vents may be blocked causing the printer to overheat To protect your printer from overheating make sure all openings on the printer are not blocked Don t put the printer on or near a heat source such as a radiator or heat register Keep it out of direct sunlight Allow enough room around the printer for adequate ventilation and easy access to the paper trays Do not use your printer near water or spill liquid of any kind into it Be certain that your power source matches the rating listed on the back of the printer If you re not sure check with your dealer or with your local power company Your printer has a grounded 3 prong plug as a safety feature and it will only fit into a grounded outlet If you can t plug it in chances are you have an older non grounded outlet contact an electrician to have the outlet replaced Do not use an adapter to defeat the grounding The printer must be installed near a power outlet which remains easily accessible To avoid damaging the power cord don t put anything on it or place it where it will be walked on If the cord becomes damaged or frayed replace it immediately f you are using an extension cord or power strip with the printer make sure that the total of the amperes required by all the equipment on the extension is less than the extension s rating The t
39. i Users Guide 4 Problem Solving Software Problems Software controls printing features Make sure you have selected the correct printer driver in your software See your software application documentation for more information Symptom Problem Solution Symptom Problem Solution Symptom Problem Solution Symptom Problem Solution Blank pages appear between printed pages Number of lines per page in software is not equal to number of lines per page of printer Many software packages assume 66 lines per page your printer default is 60 Adjust software accordingly or set LINES Pg in Menu 1 to equal lines per page in software Cannot get justified right margin with a proportionally spaced font Right justification with proportional fonts is a software feature Check your software manual to see 1f this feature is supported Control codes not operating correctly Incorrectly entered control codes Check for confusion of letter with number 1 letter O with number 0 make sure you are using upper lower case correctly make sure font is specified correctly and is available Data sent to printer does not print but DATA message appears A form feed has not been sent Press the ON LINE button to take the printer off line then press the FORM FEED button to eject the final page or send a form feed command decimal character 12 If desired set AUTOEJCT in MENU2 OKIPAGE 10i User s
40. ilidade electromagn tica Este produto est de acordo com a Diretriz 73 23 EEC sobre a harmoniza o das leis dos Estados Membros relacionadas a equipamentos el tricos projetados para o uso dentro de determinados limites de tens o Warranty Enhancement Programs AAA AA AA Available in the U S and Canada only For more information For pricing and more detailed information on these programs OKI Extend e call 1 800 OKIDATA 1 800 654 3282 This program offers you the opportunity to or purchase an extension of the standard e visit our Web site http www okidata com warranty for your Okidata printer You can f add 1 or 2 years to the standard warranty a period OKI On Site 7 IE If you experience a malfunction of your Okidata printer and the problem cannot be resolved over the phone this program offers you repair of your printer right at your place of business by our national service provider vi Table of Contents Features Consumables ici aan OPU ODS sir Section 1 Setting Up Your Printer Select a Location for Your Printer eee Visit the OKIDATA Web Site esses Check the Contents 5 eret riores Remove the Image Drum Protective Paper Remove Operator Panel Protective Film Installing Toner mart t Prec recti Peres RC RR eid Loading Paper erret idea Using Legal
41. inters available fonts do the following 1 Press ON LINE until the READY light goes out and printer is OFF LINE Press TRAY TYPE Print Fonts and hold until FONTS appears Press ENTER The font page will print To print the font page for a different emulation before pressing ENTER press P until that emulation displays BOO OKIPAGE 10i User s Guide l Setting Up Your Printer Printer Software See the Software Installation Guide for instructions to install printer drivers and software The printer drivers must be installed to access all printer features OKIPAGE 0i User s Guide 0 Section 2 Operating Your Printer E This section provides the following information Using the front operator panel Setting printer features using the printer menu Using the printer software Using manual feed Printing envelopes Printing transparencies and labels Using recycled print media Using the Front Operator Panel LCD Display Window ENTER Menu 2 Recover Power Save PAPER SIZE TRAY TYPE JJFORM FEED Print Menu Print Fonts j Print Demo ANITA A A LETTER LGL A4 OTHER ENV Ready Light Paper Size Indicator Buttons 0 Ready Light On Printer is online ready to receive data button func tions inactive except ON LIN E off Printer is off line cannot receive data button functions active Blinking Printer is receiving data LCD Displ
42. ment minus indicates left movement Y ADJUST Omm to 2 00mm Adjust horizontal print position in 025 mm increments Plus indicates downward movement minus indicates upward movement gt Menu Reset Drum Count Reset and X Y Adjust functions can also be selected in the printer software OKIPAGE 10i User s Guide 25 Operating Your Printer 2 Using Special Print Media Use manual feed to print e Envelopes e Labels e Transparencies e A special document not loaded in the paper tray like a single letterhead page e Paper heavier than 28 lbs Printing a Special Document If you have plain paper loaded in the paper tray and you want to print one letterhead page or special document do the following 1 Set manual feed and paper size in your software 2 Pull down the manual feed tray 26 3 Adjust the paper guides 4 Insert the sheet letterhead top edge in first facing up until the printer grips it 5 Issue the print command in your software Enhancing Print Quality To enhance print quality when printing on different types of media you can adjust the following settings in the printer Menus Level 1 Menu Media Type Adjust for paper thickness Level 2 Menu Print Mode Select dots per inch Darkness Control Adjust print density Toner Saving Select proof copy quality to conserve toner OKIPAGE 10i User s Guide 2 Operating YourPrinter Printing Envelopes 1
43. nts relatifs aux Interf rences Radio Federal Communications Commission Radio Frequency Interference Statement for 230 240 Volt Models WARNING This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense It is the responsibility of the user to obtain the required shielded cable in order to ensure compliance of this equipment with FCC regulations Changes or modifications not expressly approved by Okidata may void your authority to operate this device Industry Canada Radio Interference Statement for 230 240 Volt Models This apparatus complies with the Class A limits for radio interference as specified in the Industry Canada Radio Interference Regulations Cet appareil est conforme aux crit res tablis pour la Classe A en ce qui concerne les interf rences radio tel que sp cifi par Industry Canada dans les R glements relatifs aux Interf
44. nty lasts so the above limitation may not apply to you OKIDATA SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY OKIPAGE 10i Users Guide SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSS ARISING FROM THE USE OF THIS PRODUCT Some states do not allow the exclusion or limitation of incidental or consequential damages so the above exclusion may not apply to you Additional information on obtaining service under this Limited Warranty 1s available by contacting the OKIDATA dealer from whom the product was purchased by contacting OKIDATA directly at 1 800 OKIDATA U S and Canada English only or 1 609 222 5276 Spanish only or by contacting one of the service depots listed This Limited Warranty applies to this OKIDATA printer However the procedure for obtaining service may vary outside the continental United States Contact your OKIDATA dealer for such warranty service information This warranty gives you specific legal rights and you may also have other rights which vary from state to state 45 lt a OvemightExchange Available in the United States and Canada If you choose to use our Overnight Exchange service call 1 800 OKIDATA our trained personnel will try to solve your problem over the phone If they determine that your printer hardware is defective an exchange machine will be shipped to you via air express Have your credit card available as our represen tative will be asking for this information You will receive the e
45. otal ratings of all equipment plugged into the outlet should not exceed 15 amperes Do not poke anything into the ventilation slots on the printer you could get a shock or cause a fire Aside from the routine maintenance described in this handbook don t try to service the printer yourself opening the cover may expose you to shocks or other hazards Do not make any adjustments other than those outlined in the handbook you may cause damage requiring extensive repair work See Section 5 for information on how to get your printer serviced by qualified OKIDATA technicians If anything happens that indicates that your printer is not working properly or has been damaged unplug it immediately and follow the procedures in Section 5 for having your printer serviced These are some of the things to look for The power cord or plug is frayed or damaged Liquid has been spilled into the printer or it has been exposed to water The printer has been dropped or the cabinet is damaged The printer doesn t function normally when you re following the operating instructions iii Federal Communications Commission Radio Frequency Interference Statement for 120 Volt Models WARNING This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation
46. pages 29 ms Printer Maintenance 3 Replacing the Image Drum Cartridge When the image drum reaches 90 of its life the CHANGE DRUM message will display on the printer s front operator panel and on your screen in the Status Monitor 1f you have installed the printer software Change the image drum cartridge when the print becomes faint or begins to deteriorate It s a good idea to keep a new cartridge on hand 1 You will need a new image drum cartridge Type 5 Image Drum Cartridge Kit Part 40433305 and a new toner cartridge Type 5 Toner Kit Part 52109001 2 Open the printer cover 4 Remove the new image drum cartridge from the package To install the new image drum cartridge follow the installation instructions in Section 1 or the instructions included in the replacement kit 30 Image Drum Cartridge Life The life of the image drum depends on a number of factors including the operating temperature humidity the type of paper you use and the number of pages per job Each time you print or power on off the drum has to rotate to start up and to wind down As a result frequent one page print jobs will wear down your drum more quickly than multiple page print jobs The image drum cartridge should last up to 10 000 pages at 1 page per job or 20 000 pages at 3 pages per job continuous printing These numbers are approximate since you won t print the same number of pages each time and environmental condition
47. pplies erred ern ier rede anaes 43 Ways to Purchase 2n ence eee testes riike 43 Warranty SETVICE i p RE EX CORE TEE Era sita lab 43 Okidata Service Centers esee 43 OKIDATA SERVICE CENTER LOCATIONS 44 WARRANTY 5 unrtr neret ne Tercia estira aa 45 OVERNIGHT EXCHANGE eee een 46 INDEX dq 47 Material Safety Data Sheet see 49 Bi directional IEEE parallel port Rear paper exit extender closed Power cord receptacle Network interface card OKIPAGE 10i n unit Rear paper exit extender opened Paper tray gauge Operator panel Paper tray Cover release buttons Top paper exit bin Top paper exit extender Manual paper feed tray IX Fast print speed 10ppm with a 28 MHz RISC micro processor Excellent print quality True 600 dpi and 600 x1200 graphics Large paper capacity 250 sheet paper tray and manual sheet envelope feeder plus options for increasing paper capacity up to 850 sheets Memory 2MB installed expandable to 35MB Fonts 35 PCL fonts Agfa 10 True Type fonts USPS Barcode font OCR A B supported and 37 Adobe Type 1 fonts with the PostScript option Emulations Standard HP LaserJet 5 PCL6 IBM ProprinterIII Epson FX 9 pin emulation plus optional PostScript Level 2 Printer drivers Windows NT 3 51 4 0 Windows 95 Windows 3 x Networkable With optional adapter for sha
48. r TONER LOW displays on the printer s front operator panel or on your screen in the Status Monitor if you have installed the printer software After TONER LOW displays the printer will print 100 more sheets then display TONER EMPTY and stop printing Printing will resume when a new toner cartridge is installed 1 You will need a new toner cartridge Type 5 Toner Kit Part 52109001 Open the printer cover 3 Grasp the lock lever and pull towards the front of the printer to unlock the cartridge Lift out carefully and discard the used toner cartridge OKIPAGE 10i User s Guide 4 To install a new toner cartridge follow the instruction in Section 1 or the instructions included in the toner cartridge kit 5 Besure to clean the LED array Drum and Toner are consumables and as such are subject to a 90 day warranty on workmanship Toner Cartridge Life How long your toner cartridge lasts depends on the print density the percentage of the page that prints black e Atypical letter has 3 to 5 print density graphics usually have higher density Higher print density means toner is used up faster e At 596 print density a toner cartridge will print an average of 2 000 pages Remember this is only an average actual results may vary The first toner cartridge in your new printer has to fill the drum reservoir and saturate the developing roller with toner It s normal that the first cartridge will produce about 1 000
49. rchase e Consult the dealer where you purchased your printer e Consult an Okidata authorized sales or service dealer e Call 1 800 OKIDATA for the nearest Authorized Sales and Service location Have your ZIP code ready for our Customer Support Representatives e Check office supply catalogs or your local stationery store Most carry Okidata brand supplies OKIPAGE 10i User s Guide Warranty Service Your printer is warranted for one year from date of purchase except for the printhead LED imaging array which is warranted for a period of five years from date of purchase If your printer hardware should fail during the warranty period you have the option of returning it shipped prepaid to OKIDATA or an authorized service center or using the overnight exchange procedure U S and Canada only See the list of OKIDATA Service Centers or call 1 800 OKIDATA for the location of the nearest authorized Okidata service dealer Have your ZIP code ready See Limited Warranty and Overnight Exchange in this section for more information OKIDATA SERVICE CENTERS If you need to ship your printer to a service center replace it in the original packing materials If the original packaging in not available contact your dealer or 1 800 OKIDATA for shipping instructions For out of warranty repairs allow 30 days for round trip shipping and repair Before shipping your printer call for a return authorization number RA 43 Okidata Ser
50. red network environments Interface IEEE 1284 bi directional parallel interface On screen status monitor and interactive software operator panel Energy Savings Power is reduced when not printing year overnight exchange warranty 5 year warranty on the LED printhead overnight exchange available in the US and Canada OKIPAGE 10i User s Guide Features Consumables Toner 2 000 pages 5 print density Type 5 Toner Cartridge Kit Partt 52109001 Drum 20 000 pages with continuous printing Type 5 Image Drum Cartridge Kit Part 40433305 Options e 500 sheet 2nd Paper Tray Mechanism Part 70028701 e 100 sheet 50 envelope Multi purpose Feeder Part 70025101 e 1 MB Memory Expansion Board with 2 expansion SIMM sockets Part 70033101 e RS 232 Serial Interface Board with 2 expansion SIMM sockets Part 00025302 e Ethernet Network Adapter Card with 2 expansion SIMM sockets Part 70032901 To install the following options a Memory Expansion Board RS 232 Serial Interface Board or Network Adapter Card must be purchased e Flash Memory SIMM 4MB Part 70032601 e Flash Memory SIMM 8MB Part 70033201 e Adobe PostScript Level 2 SIMM Kit with 4MB Memory SIMM Part 70033001 e 4MB Memory SIMM Chip Part 70028801 Section 1 Setting Up Your Printer Select a Location for Your Printer e A firm surface such as a table or desktop e Space to open the cover and pull out the paper tray and
51. rinter 3 Remove the image drum and look to make sure the paper is cleared and no pieces are left PAPER EXIT J AM rear tray displays if paper exits to rear exit tray 1 Lift the top cover OKIPAGE 10i User s Guide 33 Problem Solving 4 Printer Messages This section explains printer status messages displayed on the operator panel LCD System Status MESSAGE BR BR RE RR UN PERREEEE Explanation Action Displayed when power is turned on The lamp and display light for 1 second No action needed If display is continuous contact service MESSAGE ACTIVE Explanation Action MESSAGE Explanation Action Data is being received or is in process of being output No action needed INITIALIZING Controller is being initialized No action needed MESSAGE WARM UP Explanation Action MESSAGE Explanation Action MESSAGE Explanation Action 34 Printer is warming up No action needed ON LINE Ready to receive data Second line alternates between Emulation and PWR SAVE when fuser and fan are turned off by power save function No action needed OFF LINE Not on line to receive data Press ON LINE to enable printer to receive data MESSAGE Explanation Action MESSAGE Explanation Action MESSAGE Explanation Action MESSAGE Explanation Action MESSAGE Explanation Action MESSAGE Explanation Action MESSA
52. roblem Solution Symptom Problem Solution Symptom Problem Solution Symptom Problem Solution Symptom Problem Solution 40 Print job started with italics changed to bold but italics still output Font selection is by priority and italic is higher than bold Turn italics off before turning bold on Printer ignores control codes sent prior to printing a document The application software automatically sends a reset command before printing Embed the control codes in the text to be printed Garbage prints out Incorrect driver is installed Install an appropriate driver Printer s output is below rated speed Delays are caused by software formatting routines graphics downloads and other application specific factors For maximum speed output plain text Size of top margin increases with each page printed Creeping text Number of lines per page in software is not equal to number of lines per page of printer Many software packages assume 66 lines per page but your printer s default is 60 Adjust software accordingly or set LINES Pg in Menu 1 to equal lines per page in software Problem Solution Symptom Problem Solution In Epson FX Emulation when command for 66 lines is sent to the printer printer prints only 64 lines on a page looses the 65 and 66 line and prints 67th line on the second page Set line spacing to 35 216 with a
53. roblem accurately Our customer service representative are trained on all current Okidata products They can answer your questions regarding e Installation of your printer e Determination of printer issues and require service e Consumer relations e Interface information e Availability and installation of printer drivers CSRs are not trained to provide assistance with the use of commercial software packages Please consult your software user s manual for times and availability of their support OKIPAGE 10i User s Guide 5 Service and Support Faxable Facts You can have product and support information faxed automatically to you through Okidata s Faxable Facts an online document retrieval system A touch tone telephone and facsimile machine with a designated telephone number are required Call toll free at 1 800 654 6651 press option 2 to hear a description of how Faxable Facts works If you are calling for the first time order a catalog of available documents This faxback system is accessible 24 hours a day 7 days a week The following information can be faxed to you in minutes e Product data brochures e Product part numbers and pricing USA and Canadian e User tips e Accessories options and consumables part numbers and pricing USA and Canadian Purchasing Supplies Before you order know your printer model number see the front of the printer and have the correct part number and description of the item Ways to Pu
54. s and paper type used may vary Cleaning the LED Array Clean the LED array each time you install a new toner cartridge or 1f you have faded vertical areas or light printing down a page The LED array is on the underside of the printer cover Wipe it gently with the cleaning pad that is included in the toner cartridge kit You can also use a clean soft cloth with a small amount of rubbing alcohol on it OKIPAGE 10i User s Guide 3 Printer Maintenance Printing a Cleaning Page The cleaning page process removes residual impurities from printing surfaces Printing a cleaning page helps reduce print quality problems such as repeated marks blotches and shaded areas From the front operator panel 1 Press ON LINE to set the printer off line 2 Presse Recover and P gt Reset simultaneously and hold for 2 seconds CLEANING MANUAL LETTER REQUEST displays 3 Pull down the manual feed tray and insert a clean sheet of 8 1 2 x 11 paper The print rollers will grip the paper and PRINT CLEANING displays 4 The cleaning page prints then OFF LINE displays 5 Press ON LINE to enter online mode OKIPAGE 10i Users Guide Fron the status monitor 1 Click the Operator Panel button on the status monitor Controls tab OKIPAGE 101 Status Monitor 3 Click the Print Cleaning Page button Follow the on screen instructions 31 ul Section 4 Problem Solving A Clearing Paper Jams To reduce paper j
55. sives passing through the hot fusing unit Make sure the forms you use can withstand heating and provide adequate ventilation OKIPAGE 10i User s Guide Section 5 Serviceand Support This information is valid for the United States and Canada only If you can t solve your printer problem after reading this manual contact these sources for service or support OKIDATA ONLINE Visit the OKIDATA Web Site at http www okidata com for the latest information on e Software drivers e Product guides e Customer support e Corporate information e Dealers e Documentation Your Dealer Consult the store where you purchased your printer or call 1 800 OKIDATA for the location of the nearest authorized Okidata service dealer Have your ZIP code ready e Proof of purchase is required for warranty work Be sure to retain your purchase documents e Prices and minimum charges may vary 42 The Okidata Customer Support Center For customer service call 1 800 OKIDATA The Okidata Information System Automated Attendant is available 24 hours a day 7 days a week The system can provide immediate assistance with Basic printer operating procedures e Sales and service referrals e Parts and consumable referrals e Product information Okidata Customer Service Representatives Agents are available 24 hours a day 7 days a week Please be sure that you are calling from a telephone close to your printer so you can describe your p
56. t paper size installed in Front Feeder manual feed If paper size installed does not match setting printer will display message requesting the size set in menu MULTI FEEDER ENVELOPE option MEDIA TYPE TRAY 1 MEDIUM HEAVY HEAVY LIGHT MEDIUM MEDIUM LIGHT Notes Paper thickness setting Medium Light 18 1b paper Medium Heavy 24 lb paper Heavy 28 lb paper Light 16 lb paper Medium 20 Ib paper MANUAL MEDIUM LIGHT MEDIUM HEAVY HEAVY LIGHT MEDIUM TRANSPARENCY TRAY 2 Option MULTI FEEDER ENVELOPE Option PAPER SIZE CHECK PAPER SIZE CHECK ENABLE DISABLE y Notes ENABLE printer only accepts paper size selected in software which matches size loaded in drawer Default Setting OKIPAGE 10i User s Guide DISABLE printer accepts any paper size selected in software 15 Operating Your Printer 2 Level 1 Menu Category COPIES Items Options COPIES 1 TO 999 Notes Select number of copies to print for each document THE FOLLOWING CATEGORIES ARE DEPENDENT ON EMULATION FONTS amp SYMBOLS Default Setting we 16 LJS FONT SRC RESDENT SIMM DLLSOFT Notes Select location of default fonts SIMM is indicated only when a ROM SIMM option is installed DLLSOFT is indicated only when a soft font is downloaded at permanent setting LJS JFONT NO 1000 TO 1046 Notes Select font by ID number see font print sample S soft font LJ5 FONT CPI Notes Appears if selected font is scalable fixed spaced
57. tions Press ENTER to choose a selection Press ON LINE to exit the menu Operations and features set in your application software will override Menu settings 12 Most printer menu options can also be set using the soft operator panel on screen See the Software Installation Guide Resetting the Menu The menu can be reset to the factory default settings in the Maintenance Menu See Maintenance Menu for information on using this feature Sub Menus Sub Menus are accessed by pressing a specific button on the front operator panel This feature allows quick access to three often used features e Power Save e Paper Size Tray Type The operation is the same as the regular menu but only the category indicated on the button is activated Printing the Menu For a printout of all menu settings including default factory and user settings firmware revisions and total RAM capacity 1 Press ON LINE to select off line mode 2 Press PAPER SIZE Print Menu for 2 seconds MENU and the current emulation setting displays 3 Press ENTER to print the menu 4 To print the menu for a different emulation before pressing ENTER press ff until that emulation displays OKIPAGE 10i User s Guide Level 1 Menu 2 Operating Your Printer Category PERSONALITY Items Options EMULATION AUTO EMULATON HP PCL6 IBM PPR EPSON FX ADOBE PS OPTION Notes Auto Emulation switches emulations automatically A
58. to deactivate control panel features can be controlled only through software To reset enter Maintenance Menu Action Press NEXT to toggle enable disable then press ENTER OKIPAGE 10i User s Guide Cleaning Maintenance MESSAGE Explanation Action MESSAGE Explanation Action MESSAGE Explanation Action MESSAGE Explanation Action MESSAGE Explanation Action XXXXX TONER LOW Toner is running out Another message can display on the first line Replace toner cartridge when print quality deteriorates TONER SNS A fault occurred in the toner sensor image drum car tridge is not properly installed Install reinstall image drum cartridge If not cleared contact Service XXXXX CHG DRUM Drum near end of life Another message can display on the first line Normal operations continue Replace Image Drum Cartridge when print quality deteriorates XXXXX FUSER Fuser near end of life Another message can display on the first line Normal operations continue When print quality deterio rates contact service to replace fuser COVER Cover is open Close cover 35 Problem MESSAGE Explanation Action Paper Errors MESSAGE Explanation Action MESSAGE Explanation Action MESSAGE Explanation Action MESSAGE Explanation Action Solving 4 PRINT CLEANING Cleaning Page being generated See Cleaning Page instructions in Section 3 TRAY PAPER OU
59. vice CenterLocations UNITED STATES OKIDATA Tel 1 800 809 4948 Fax 1 609 222 5247 CANADA OKIDATA Tel 905 238 4265 Fax 905 238 4427 MEXICO Oki Data de Mexico S A de C V Tel 525 661 6860 Fax 525 661 5861 Compu Support Tel 915 559 3022 Fax 915 559 3267 C Sercomp Tel 915 581 2166 Fax 915 697 6366 ROM Mayoreo Mexico Phone Fax 525 682 3407 ARGENTINA Free Distribuidores Mayorisstas Fax 54 41 259250 Tel Buenos Aires 01 300 0052 Tel Cordoba 051 61 4060 Tel Rosario 041 49 4440 CHILE Teknos Communicaciones Tel 56 2 555 5530 Fax 56 2 550 2390 44 VENEZUELA MAI de Venezuela S A Tel 782 78 11 Fax 02 781 9390 COLOMBIA Texins S A Tel 571 218 5300 BRAZIL Oki Data do Brasil Ltda Av Leonardo da Vinc 1178 1182 Jabaquara Sao Paulo Brasil Tel 5511 5589 1518 Fax 5511 5584 0267 NYTEK Rua Pe Francisco Libermann 301 Cidade Sao Francisco Sao Paulo CEP 05353 160 Tel 011 819 0211 Fax 011 819 3496 NYTEK Rua Paranapanema 122 Jd Rio das Pedras Cotia Sao Paulo CEP 06700 000 Tel 011 7924 0796 7 8 Fax 011 493 3234 OKIPAGE 10i User s Guide Limited Warranty OKIDATA division of Oki America Inc OKIDATA warrants this printer to be free from defect in material and workmanship and will remedy any such defect according to the terms of this Limited Warranty OKIDATA will repair or at its option replace at no charge any defective
60. xchange machine the next business day or no later than the second business day Return the original machine to OKIDATA by using the same packaging materials you received with the exchange printer and making it available to pickup by OKIDATA s representative within 2 business days from your receipt of the exchange machine failure to do so may result in your being charged the full price of the exchange unit Before you ship the printer remove the image drum and toner cartridge to prevent damage to the printer during shipment failure to do so may result in a fee for cleaning repairs which will be charged to your account When Overnight Exchange is used the returned machine becomes the property of OKIDATA Exchange machines may be new or repaired at the option of OKIDATA the exchange machine becomes the property of the customer when the returned machine had been picked up by OKIDATA s designated carrier The exchange printer will be warranted for thirty 30 days or the remaining warranty period of the returned printer whichever is longer Overnight Exchange of the printer for a printhead failure is limited to one year from date of purchase For the remaining printhead warranty period replace ment will be at an authorized service center or authorized third party service organization Call 1 800 OKIDATA for authorized service locations 46 OKIPAGE 10i User s Guide Index A ACTIVE message 34 Adhesive Labels 28 AUTO OPERATION 2

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