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2014 TRANSIT CONNECT Owner`s Manual

1. Genres Sort indexed music by genre category type SYNC lists the genres alphabetically in flat file mode If there are more than 255 the system categorizes them alphabetically 1 Press OK to select 2 Scroll to select the desired genre Press OK Playlists Access your playlists from formats such as ASX M3U WPL or MTP The system lists your playlists alphabetic ally in flat file mode If there are more than 255 the system categorizes them alphabetically 1 Press OK to select 2 Scroll to select the desired playlist Press OK Tracks Search for and play a specific indexed track SYNC lists your tracks alphabetically in flat file mode If there are more than 255 the system categorizes them alphabetic ally 1 Press OK to select 2 Scroll to select the desired track Press OK Explore USB Explore all supported digital media on your media device connected to the USB port You can only view media content which is compatible with SYNC other files saved are not visible 1 Press OK to select 2 Scroll to explore indexed media on your flash drive Similar Music Play music similar to what is currently playing from the USB port The system uses the metadata information of each song to compile a playlist for you 283 Tourneo Connect Transit Connect CHC Canada United States of America SYNC If Equipped When you select You can Press OK toselec
2. 376 Tourneo Connect Transit Connect CHC Canada United States of America Scheduled Maintenance Operating in dusty or sandy conditions such as unpaved or dusty roads Perform multi point inspection Every 30000 miles 48000 Change automatic transmission fluid km This is an optional feature Reset your Intelligent Oil Life Monitor after engine oil and filter changes See Engine Oil Check page 180 Exceptions There are several exceptions to the Normal Schedule Normal vehicle axle maintenance Rear axles and power take off PTO units with synthetic fluid and light duty trucks equipped with Ford design axles are lubricated for life do not check or change fluid unless a leak is suspected service is required or the assembly has been submerged in water During long periods of trailer towing with outside temperatures above 70 F 21 C and at wide open throttle for long periods above 45 mph 72 km h change non synthetic rear axle fluid every 3000 miles 4800 kilometers or three months whichever comes first This interval can be waived if the axle is filled with 75W140 synthetic gear fluid meeting Ford specification WSL M2C192 A part number FITZ 19580 B or equivalent Add friction modifier XL 3 EST M2C118 A or equivalent for complete refill of Traction Lok rear axles See Technical Specifications page 196 Police taxi and livery vehicle axle maintenance Change rear
3. Information Displays Set date Set time zone Summer time 24 hour mode CLOCK Typel To adjust the clock switch the ignition on and press buttons H or M onthe information and entertainment display as necessary Type2 Note Use the information display to adjust the clock See General Information page 76 TRIP COMPUTER Resetting the Trip Computer Press and hold OK on the current screen to reset the respective trip distance time and average fuel information Trip Odometer Registers the distance traveled of individual journeys Distance to Empty Indicates the approximate distance your vehicle will travel on the fuel remaining in the tank Changes in driving pattern may cause the value to vary Tourneo Connect Transit Connect CHC Canada United States of America 80 Average Fuel Indicates the average fuel consumption since the function was last reset PERSONALIZED SETTINGS Measure Units To swap between imperial and metric units scroll to this display and press the OK button Swapping between imperial and metric units will affect the following displays Distance to empty Average fuel consumption Instantaneous fuel consumption Average speed Switching Chimes Off The following chimes can be switched off Warning messages Information messages Information Displays INFORMATION MESSAGES E130248 Press the OK button to acknowledge and
4. When weather temperature changes occur tire inflation pressures also change A 10 F 6 C temperature drop can cause a corresponding drop of 1 psi 7 kPa in inflation pressure Check your tire pressures frequently and adjust them to the proper pressure which can be found on the Safety Compliance Certification Label or Tire Label To check the pressure in your tire s 1 Make sure the tires are cool meaning they are not hot from driving even a mile Note f you are checking tire pressure when the tire is hot i e driven more than 1 mile 1 6 km never bleed or reduce air pressure The tires are hot from driving and it is normal for pressures to increase above recommended cold pressures A hot tire at or below recommended cold inflation pressure could be significantly under inflated Note f you have to drivea distance to get air for your tire s check and record the tire pressure first and add the appropriate air pressure when you get to the pump It is normal for tires to heat up and the air pressure inside to go Up as you drive 2 Remove the cap from the valve on one tire then firmly press the tire gauge onto the valve and measure the pressure Tourneo Connect Transit Connect CHC Canada United States of America 3 Add enough air to reach the recommended air pressure Note f you overfill the tire release air by pressing on the metal stem in the center of the valve Then recheck the pressure
5. ccecsessesesseesesseeseeses 206 TOWING a TrAil r ecesescesesteseseseeeseesteseeteees 145 Load Placement 145 Trailer Lighting 146 Towing Points Towing the Vehicle on Four Emergency Towing Recreational Vehicle Towing a 52 MOWING ATEEN 145 Traction Control 124 Principle of Operation Trailer Sway Control Transmission Code Designation TMANSMUSSION s i anny 118 Transmission See Transmission Transporting the Vehicle Trip COMPUTET ccceee 3 Average FUCL cccsesesescesesesessesesseseessseseeseseeneaee Distanc tO EMD Resetting the Trip Computer E Trip OGOMEtEL ccescctescsestesesteseessseesestesseseseeseaee U Under Hood Overview 1 6Lu c cceseseeee Under Hood Overview 2 5L USB PO ee e e E Index Using Cruise Control Switching Cruise Control Off Switching Cruise Control On ing MyKey With Remote Start S S S S AdvanceTrac with Roll Stability Control Accessing You y Men Connecting Your Digital Media Player to the Media Menu Features Media Voice Commands System Settings What s Playing Using SYNC With Your Phone Accessing Features through the Phone Accessing Your Phone Settings Making Calls Pairing a Phone for the First Time Pairing Subsequent Phones Phone Options during an Active Cal Phone Voice Commands Receiving Calls System Settings Text Messaging Using Traction Contro Switchi
6. In general tires should be replaced after six years regardless of tread wear However heat caused by hot climates or frequent high loading conditions can accelerate the aging process and may require tires to be replaced more frequently You should replace your spare tire when you replace the road tires or after six years due to aging even if it has not been used U S DOT Tire Identification Number TIN Both U S and Canada Federal regulations require tire manufacturers to place standardized information on the sidewall of all tires This information identifies and Tourneo Connect Transit Connect CHC Canada United States of America describes the fundamental characteristics of the tire and also provides a U S DOT Tire Identification Number for safety standard certification and in case of a recall This begins with the letters DOT and indicates that the tire meets all federal standards The next two numbers or letters are the plant code designating where it was manufactured the next two are the tire size code and the last four numbers represent the week and year the tire was built For example the numbers 317 mean the 31st week of 1997 After 2000 the numbers go to four digits For example 2501 means the 25th week of 2001 The numbers in between are identification codes used for traceability This information is used to contact customers if a tire defect requires a recall Tire Replacement Requirements
7. Play video podcast lt name gt If you have said you would like to browse your USB or SD card the system prompts you to specify what you would like to browse When prompted see the following Browse chart These commands are only available in USB mode and are device dependent 326 Tourneo Connect Transit Connect CHC Canada United States of America MyFord Touch it equipped BROWSE Album lt name gt All video podcasts All albums All videos All artists Artist lt name gt All audiobooks All authors Audiobook lt name gt Author lt name gt All composers Composer lt name gt Folder lt name gt All folders All genres Genre lt name gt All movies Playlist lt name gt All music videos Podcast lt name gt All playlists TV show lt name gt All podcasts Video lt name gt All songs Video playlist lt name gt All TV shows Video podcast lt name gt All video playlists Help These commands are only available in USB mode and are device dependent Supported MediaPlayers Formats and Metadata Information SYNC is capable of hosting nearly any digital media player including iPod Zune plays from device players and most USB drives Supported audio formats include MP3 WMA WAV and AAC Tourneo Connect Transit Connect CHC Ca
8. SD card list of commands Browse list of commands Sirius satellite list of commands Tourneo Connect Transit Connect CHC Canada United States of America 297 MyFord Touch if equipped Available Voice Commands CD list of commands Travel link list of commands Climate control list of commands USB list of commands List of commands Voice instructions list of commands Navigation list of commands Voice settings list of commands Phone list of commands Help These voice commands are only available when your vehicle is fitted with a navigation system and the navigation system SD card i Voice Command Settings These allow you to customize the level of system interaction help and feedback The system defaults to standard interaction that uses candidate lists and confirmation prompts as these provide the highest level of guidance and feedback Interaction Mode Novice mode provides detailed interaction and guidance Advanced mode has less audible interaction and more tone prompts Confirmation Prompts The system uses these short questions to confirm your voice command If turned off the system simply makes a best guess as to what you requested The system may still occasionally ask you to confirm a voice command Phone and Media Candidate Lists Candidate lists are lists of possible results from your voice commands The
9. Shuffle off Help This applies to WMA or MP3 files only SD Card Slot and USB Port SD Card Note Your SD card slot is spring loaded To remove the SD card press the card in and the system ejects it Do not attempt to pull the card to remove it as this could cause damage Note 7he navigation system also uses this card slot 55o E142619 The SD card slot is located either in the center console or behind a small access door in the instrument panel To acce SS and play music from your device press the lower left corner of the touchscreen Tourneo Connect Transit Connect CHC Canada United States of America 324 E142620 SD logo is a trademark of SD 3C LLC USB Port lt OOO E142621 The USB ports are located either in the center console or behind a small access door in the instrument panel To access and play music from your device press the lower left corner of the touchscreen MyFord Touch it equipped This feature allows you to plug in media playing devices memory sticks flash drives or thumb drives and charge devices if they support this feature In order to playback video from your iPod or iPhone you must have a special combination USB RCA composite video cable which you can buy from Apple When the cable is connected to your iPod or iPhone plug the other end into both the RCA jacks and the USB port Playing Music from Your Device
10. Weather Weather map Help If you say Sports headlines Sports schedules or Sports scores you can then say any of the commands in the following chart Sports related commands Baseball College basketball College football Golf MLS Tourneo Connect Transit Connect CHC Canada United States of America 339 College basketball schedule College basketball scores College football headlines College football schedule College football scores Golf headlines Golf leaderboard Golf schedule MLS headlines MLS schedule MLS scores Motor sports headlines Motor sports order Motor sports schedule My team headlines MyFord Touch i equipped Additional sports related voice commands My teams schedule My teams scores NBA headlines NBA schedule NBA scores NFL headlines NFL schedule NFL scores NHL headlines NHL schedule NHL scores WNBA headlines WNBA schedule WNBA scores Help Alerts a If your vehicle is equipped with 2 Navigation touch the i Information button to access these features If your vehicle is not equipped with Navigation touch the corner of the touchscreen with the green tab Press Alerts and then choose from any of the
11. Windshield and rear window washer fluid reservoir See Washer Fluid Check page 184 The filler caps and the engine oil dipstick are colored for easy identification IOn mUo 0U gt 178 Tourneo Connect Transit Connect CHC Canada United States of America Maintenance UNDER HOOD OVERVIEW 2 5L E166456 H G A Engine coolant reservoir See Engine Coolant Check page 181 B Engine oil filler cap See Engine Oil Dipstick page 180 C Engine oil dipstick See Engine Oil Dipstick page 180 D Brake and clutch fluid reservoir See Brake Fluid Check page 183 E Battery See Changing the 12V Battery page 184 F Engine compartment fuse box See Fuses page 165 G Air cleaner See Changing the Engine Air Filter page 195 H Windshield and rear window washer fluid reservoir See Washer Fluid Check page 184 The filler caps and the engine oil dipstick are colored for easy identification 179 Tourneo Connect Transit Connect CHC Canada United States of America Maintenance ENGINE OIL DIPSTICK 1 6L E134114 A Minimum B Maximum ENGINE OIL DIPSTICK 2 5L 1 Make sure that your vehicle is on level ground 2 Turn the engine off and wait 10 minutes for the oil to drain into the oil pan 3 Remove the dipstick and wipe it with a clean lint free cloth Replace the dipstick and remove it again to check the oil level If the level is at the MIN mark add oil immediately Adding E
12. 1 Never place your arm over the airbag module as a deploying airbag can result in serious arm fractures or other injuries Airbags can kill or injure a child in a child seat Never place a rear facing child seat in front of an active airbag If you must use a forward facing child seat inthe front seat move the seat upon which the child seat is installed all the way back Do not attempt to service repair or modify the airbag supplemental restraint systems or its fuses as you could be seriously injured or killed Contact your authorized dealer as soon as possible Several airbag system components get hot after inflation Do not touch them after inflation as this may result in serious injury If the airbag has deployed the airbag will not function again and must be replaced immediately If the airbag is not replaced the unrepaired area will increase the risk of injury in a collision Tourneo Connect Transit Connect CHC Canada United States of America 33 The airbags are a supplemental restraint system and are designed to work with the safety belts to help protect the driver and right front passenger from certain upper body injuries Airbags do not inflate slowly there is a risk of injury from a deploying airbag Note You will hear a loud bang and see a cloud of harmless powdery residue if an airbag deploys This is normal The airbags inflate and deflate rapidly upon activation After airbag
13. 99 Seats H REAR SEATS WARNINGS Do not use the bench seats as a bed when your vehicle is moving Failure to follow this warning could result in serious personal injury or death When folding or unfolding the seats take care not to get your fingers caught between the seatback and seat frame Failure to follow this warning could result in serious personal injury Do not place objects on a folded seat Hard objects may become projectiles in a crash or sudden stop which may increase the risk of serious personal injury Note Fully lower the head restraint when folding the seats See Head Restraints page 96 Tourneo Connect Transit Connect CHC Canada United States of America Vehicles With Five Seats Folding the Seat Forward E167551 1 Pull the strap on the side of the seatback 2 Fold the seatback forward 100 Seats E167552 3 Pull the strap on the rear of the seatback 4 Raise the seat E167553 5 Lift the support rod and connect it to the seat frame This prevents the seat from falling backward Note Rear row occupants can sit next toa seat in the same row that has the seatback in the folded position but not when the seat is in the tilted position Unfolding the Seat 1 Disconnect the support rod from the seat frame 2 Unfold the seat backward and lock into position 3 Unfold the seat back backward and lock into position Tourneo Connect Tran
14. If Equipped Voice command issues SYNC does not understand what am saying Possible cause s You may be using the wrong voice commands You may be speaking too soon or at the wrong time Possible solution s Review the phone voice commands and the media voice commands at the beginning of their respective sections Be aware that SYNC s microphone is either in your rear view mirror or in the headliner just above the windshield SYNC does not understand the name of asong or artist You may be using the wrong voice commands You may be saying the name differently than the way you Saved it The system may not be reading the name the same way you are saying it Review the media voice commandsat the beginning of the media section Say the song or artist exactly as listed If you say Play Artist Prince the system does not play music by Prince and the Revolution or Prince and the New Power Generation Make sure you are saying the complete title such as California remix featuring Jennifer Nettles If the song titles are in all CAPS you have to spell them LOLA requires you to say L O L A Do not use special charac ters in the title The system does not recognize them SYNC does not understand or is calling the wrong contact when want to make a call You may be using the wrong voice commands You may be saying the name differently th
15. Message Indic ator Action Hood open Vehicle not moving Close Rear load compartment door ajar Vehicle not moving Close Emergency rear door ajar Vehicle not moving Close Engine Message Message Indic Action ator Engine fault Amber Have your vehicle checked by an authorized Service now dealer as soon as possible High engine temperature Red Displays when the engine temperature is Stop safely too high Stop your vehicle as soon as it is safe to do so switch the ignition off and allow the engine to cool If the problem persists have your vehicle checked by an authorized dealer as soon as possible See Engine Coolant Check page 181 Hill Start Assist Message Message Indic Action ator Hill start assist not avail Amber Displays when hill start assist is not avail able able Have your vehicle checked by an authorized dealer as soon as possible See Hill Start Assist page 122 83 Tourneo Connect Transit Connect CHC Canada United States of America Information Displays Lighting Message Brake lamp Bulb fault Message Indic ator Action Displays when the brake lamp bulb has burned out See Lighting page 60 Low beam Bulb fault Displays when the low beam headlamp bulb has burned out See Lighting page 60 Headlamp fault Service required Amber Displays when anelectrical system pro
16. Not used Anti lock brake system Stability control Heated rear window 166 Tourneo Connect Transit Connect CHC Canada United States of America Fuses Fuse Fuse Rating Circuits protected F10 40A Blower motor FT 204 Rear floor console auxiliary power point Cargo area auxiliary power point van only vehicles with Start Stop F12 304A Powertrain control module F13 304A Starter relay F14 40A Heated windshield right hand F15 20A Cargo area auxiliary power point van only vehicles without Start Stop Luggage compartment auxiliary power point Tourneo vehicles without Start Stop F16 40A Heated windshield left hand F17 20A Floor console auxiliary power point F18 Not used F19 5A Anti lock brake system Stability Control F20 15A Horn F21 5A Stop lamp switch F22 15A Battery monitor system 1 6 GTDI engine only 10A Power supply voltage powertrain control module 2 5 L engine only F23 5A Relay coils F24 Not used F25 10A Power mirrors without door control unit F26 5A Engine control relay coil feed 2 5 L engine only F27 15A Air conditioning clutch F28 25A Rear power window without door control unit 167 Tourneo Connect Transit Connect CHC Canada United States of America Fuses Fuse Fuse Rating Circu
17. Press the button to turn on the hazard warning function and the front and rear direction indicators will flash Press the button again to turn them off FUEL SHUTOFF WARNING Failure to inspect and if necessary repair fuel leaks after a collision may increase the risk of fire and serious injury Ford Motor Company recommends that the fuel system be inspected by an authorized dealer after any collision In the event of a moderate to severe collision this vehicle is equipped witha fuel pump shut off feature that stops the flow of fuel to the engine Not every impact will cause a shut off Should your vehicle shut off after a collision you may restart your vehicle by doing the following 1 Turn the ignition off 2 Turn the ignition to crank 3 Turn the ignition off 4 Turn the ignition on again to re enable the fuel pump Tourneo Connect Transit Connect CHC Canada United States of America JUMP STARTING THE VEHICLE WARNINGS Do not use fuel lines engine rocker covers or the intake manifold as grounding points Connect batteries with only the same nominal voltage Always use booster cables with insulated clamps and adequate size cable Note Do not disconnect the battery from your vehicle s electrical system To Connect the Booster Cables E102925 A Vehicle with low charge battery B Booster battery vehicle Roadside Emergencies C D Positive connectio
18. The first thing you must do to use the phone features of SYNC is to pair your Bluetooth enabled cellular phone with SYNC This allows you to use your phone in a hands free manner Note Put the transmission in position P Turn on your vehicle ignition and the radio 1 Touch Add Phone in the upper left corner of the touchscreen Find SYNC appears on the screen and instructs you to begin the pairing process from your device 2 Make sure that Bluetooth is set to On and that your cellular phone is in the proper mode See your phone s manual if necessary Note Select SYNC and a six digit PIN appears on your device 3 Ifyou are prompted to enter a PIN on your device it does not support Secure Simple Pairing To pair enter the PIN displayed on the touchscreen Skip the next step 4 When prompted on your phone s display confirm that the PIN provided by SYNC matches the PIN displayed on your cellular phone 5 The display indicates when the pairing is successful SYNC may prompt you with more phone options For more information on your phone s capability see your phone s manual and visit the website Pairing Subsequent Phones Note Put the transmission in position P Turn on your vehicle ignition and the radio Make sure that Bluetooth is set to On and that your cellular phone is in the proper mode See your device s manual if necessary To pair a subsequent phone press 1 Phone MyFord Touch
19. Your vehicle is equipped with tires designed to provide a safe ride and handling capability WARNINGS A Only use replacement tires and wheels that are the same size load index speed rating and type such as P metric versus LT metric or all season versus all terrain as those originally provided by Ford The recommended tire and wheel size Wheels and Tires WARNINGS may be found on either the Safety Compliance Certification Label affixed to either the door hinge pillar door latch post or the door edge that meets the door latch post next to the driver s seating position or the Tire Label which is located on the B Pillar or edge of the driver s door If this information is not found on these labels then you should contact your authorized dealer as soon as possible Use of any tire or wheel not recommended by Ford can affect the safety and performance of your vehicle which could result in an increased risk of loss of vehicle control vehicle rollover personal injury and death Additionally the use of non recommended tires and wheels could cause steering suspension axle transfer case or power transfer unit failure If you have questions regarding tire replacement contact your authorized dealer as soon as possible A When mounting replacement tires and wheels you should not exceed the maximum pressure indicated on the sidewall of the tire to set the beads without additional precautions listed below
20. Choose areas which you want the system to avoid when calculating a route for you Press Add to program an entry Once you make a selection the system tries to avoid the area s if possible for all routes To delete a selection choose the listing on the screen When the screen changes to Avoid Areas Edit you can press Delete at the bottom right of the screen Map Mode Press the green bar in the upper right area of the touchscreen to view map mode Map mode shows advanced viewing comprised of both 2D city maps as well as 3D landmarks when available 2D city maps show detailed outlines of buildings visible land use and land elements and detailed railway infrastructure for the most essential cities around the globe These maps also contain features such as town blocks building footprints and railways 3D landmarks appear as clear visible objects that are typically recognizable and have a certain tourist value The 3D landmarks appear in 3D map mode only Coverage varies and improves with updated map releases MyFord Touch if equipped E162051 Change the appearance of the map display by repeatedly pressing the arrow button in the upper left corner of the screen It toggles between three different map modes Heading up North up and 3D Heading up 2D map always P shows the direction of forward travel to be upward on the screen This view is available for map scales up to 2 5 miles 4 kilometers
21. E138632 Press the button located in the top of the liftgate pull cup handle to unlatch the liftgate then pull on the outside handle Locks To Close the Liftgate if 148833 5 Tourneo Connect Transit Connect CHC Canada United States of America Security PASSIVE ANTI THEFT Automatic Disarming SYSTEM Switching the ignition on with a correctly Note The system is not compatible with non Ford aftermarket remote start systems Use of these systems may result in vehicle starting problems and a loss of security protection Note Vetallic objects electronic devices or a second coded key on the same key chain may cause vehicle starting problems if they are too close to the key when starting the engine Prevent these objects from touching the coded key while starting the engine Switch the ignition off move all objects on the key chain away from the coded key and restart the engine if a problem occurs Note Do not leave a duplicate coded key in the vehicle Always take your keys and lock all doors when leaving the vehicle SecuriLock The system is an engine immobilization system It is designed to help prevent the engine from being started unless a correctly coded key for your vehicle is used Using an incorrectly coded key may prevent the engine from starting A message may appear in the information display If you are unable to start the engine witha correctly coded key a malfunctio
22. Fuel and Refueling Safety PreCaUtiOns cccccccscssseseseseseseees 111 FUELQUYUAUY siaren 112 Running Out of FUCL ce seseseeeseeseeeees 112 RETUCIING syn 113 Table of Contents Fuel CONSUMPTION ceccecescesessesesteseseseeseenes 115 Emission Control SYStem ccccccseecesees 115 Transmission Automatic TranSMiSSiON ccsceseeee 118 Brakes General INFOrMaAtiONn ccccceceeseseseseeeeeees 121 Hints on Driving With Anti Lock Brake Sei n e a E 121 Parking Brake Hill Start Assist Traction Control Principle of OPeratiOn cccceceseeseeeseees 124 Using Traction CONtKOL ceseceseesesseeeseeee 124 Stability Control Principle Of OperatiOn c ccceseseceseeees 125 Using Stability CONtIrOL ce cseeteseeeseeseeees 126 Parking Aids Principle Of Operation 127 Parking AiCh c ccccsescssesseseseseestcsesessestesestesesees 127 Rear View CamMera seesseescceseeseseseseseeiees 129 Cruise Control Principle Of Ope ratiOn cccececseseseeesees 132 USING Cruise CONtKOL ceseseseesessesteseetesees 132 Driving Aids SEENE i E 133 Load Carrying Luggage Anchor POINtS ccscseseseseesesees Rear Under Floor Storage fa Cargo Nets a iicicdeh denen Roof Racks and Load CarrierS 00 136 Load WIA sics ccsscsscsscseistehesissedisheentecdtedeates 137 Tourneo Connect Transit Connect CHC Canada United States of America Towing TOWING a TrAilOL eccees
23. If the vehicle s engine or transmission has just been serviced or the battery has recently run down or been replaced the OBD II system may indicate that the vehicle is not ready for I M testing To determine if the vehicle is ready for I M testing turn the ignition key to the on position for 15 seconds without cranking the engine If the service engine soon indicator blinks eight times it means that the vehicle is not ready for I M testing if the service engine soon indicator stays on solid it means that the vehicle is ready for I M testing The OBD II system monitors the emission control system during normal driving A complete check may take several days If the vehicle is not ready for I M testing you may need to perform the following driving cycle consisting of mixed city and highway driving Drive on an expressway or highway for a steady 15 minutes followed by 20 minutes of stop and go driving with at least four 30 second idle periods Allow the vehicle to sit for at least eight hours without starting the engine Then start the engine and complete the above driving cycle The engine must warm up to its normal operating temperature Once started do not turn off the engine until the above driving cycle is complete If the vehicle is still not ready for I M testing you will have to repeat the above driving cycle Transmission AUTOMATIC TRANSMISSION WARNINGS Always set the parking brake fully and make
24. Note Automotive fluids are not interchangeable Do not use engine coolant or antifreeze or windshield washer fluid outside of its specified function and vehicle location Adding Engine Coolant WARNINGS Do not add engine coolant when the engine is hot Steam and scalding liquids released from a hot cooling system can burn you badly Also you can be burned if you spill coolant on hot engine parts Do not put engine coolant in the windshield washer fluid container If sprayed on the windshield engine coolant could make it difficult to see through the windshield Maintenance WARNINGS To reduce the risk of personal injury make sure the engine is cool before unscrewing the coolant pressure relief cap The cooling system is under pressure steam and hot liquid can come out forcefully when the cap is loosened slightly Do not add coolant further than the MAX mark Note Do not use stop leak pellets cooling system sealants or additives as they can cause damage to the engine cooling or heating systems This damage would not be covered under your vehicle s warranty Note During normal vehicle operation the engine coolant may change color from orange to pink or light red As long as the engine coolant is clearand uncontaminated this color change does not indicate the engine coolant has degraded nor does it require the engine coolant to be drained the system to be flushed or the e
25. Other maintenance items Every 20000 miles 32000 Replace cabin air filter km Every 30000 miles 48000 Replace engine air filter km At 100000 miles 160000 Change engine coolant km Every 100000 miles Replace spark plugs 160000 km Inspect accessory drive belt s 379 Tourneo Connect Transit Connect CHC Canada United States of America Scheduled Maintenance Other maintenance items Every 150000 miles Change automatic transmission fluid 240000 km Replace accessory drive belt s Perform these maintenance items within 3000 miles 4800 kilometers of the last engine oil and filter change Do not exceed the designated distance for the interval Initial replacement at six years or 100000 miles 160000 kilometers then every three years or 50000 miles 80000 kilometers After initial inspection inspect every other oil change until replaced If not replaced within the last 100000 miles 160000 kilometers SCHEDULED MAINTENANCE RECORD Repair Order O Distance O Engine hours optional O Multi point inspection recommended O O Signature 380 Tourneo Connect Transit Connect CHC Canada United States of America Scheduled Maintenance O Engine hours optional Q wmutepoint inspection recommended Multi point inspection recommended O Multi point inspection recommended O O Signature 381 To
26. Repeat Touch this button to repeat the currently playing track all tracks on the disc or turn the feature off if already on Shuffle Touch this button to play the tracks or entire albums in random order or turn the feature off if already on Scan Touch this button to hear a brief sampling of all available tracks More Info Touch this button to see disc information Options Sound Settings Touch this button to adjust settings for Bass Midrange Treble Balance and Fade DSP Digital Signal processing Occupancy Mode Speed Compensated Volume Note Your vehicle may not have all these sound settings Compression Touch this button to turn the compression feature on and off Browse Touch this button to look through all available CD tracks CD Voice Commands If you are listening to a CD press us the voice button on the steering wheel controls When prompted say any of the following commands If you are not listening to a CD press the voice button and after the tone say CD then any of the following commands Cp Pause Play Play next track Play previous track Play track lt 1 512 gt Repeat Repeat folder Tourneo Connect Transit Connect CHC Canada United States of America MyFord Touch it equipped cp Repeat off Repeat track Shuffl e Shuffle CD Shuffle folder
27. System Reset Tips To reduce the chance of interference from another vehicle the system reset procedure should be carried out at least three feet one meter away from another Ford vehicle undergoing the system reset procedure Do not wait more than two minutes between resetting each tire sensor or the system will time out and the entire procedure will have to be repeated on all four wheels A double horn chirp indicates the need to repeat the procedure Carrying Out the System Reset Procedure Read the entire procedure before carrying out a system reset 1 Drive your vehicle above 20 mph 32 km h for at least two minutes and then park in a safe location where you can easily get to all four tires and have access to a tire inflation pump Switch the ignition off Switch the ignition on with the engine off Turn the hazard flashers on then off three times this must be completed within 10 seconds If the reset mode has been entered successfully the horn will chirp once and the system indicator will flash If this does not occur repeat Wheels and Tires the procedure from step 2 If after repeated attempts to enter the reset mode the horn does not chirp and the system indicator does not flash have your vehicle checked by an authorized dealer as soon as possible 5 Train the system sensors in the tires using the following reset sequence starting with the left front tire and following a clockwise order Le
28. The calculation would be 1400 5 x 220 5x30 1400 1100 150 150 pounds Yes you have enough load capacity in your vehicle to transport four friends and your golf bags In metric units the calculation would be 635 kilograms 5 x 99 kilograms 5x 13 5 kilograms 635 495 67 5 72 5 kilograms Suppose your vehicle has a 1400 pound 635 kilogram cargo and luggage capacity You and one of your friends decide to pick up cement from the local home improvement store to finish that patio you have been planning for the past two years Measuring the inside of the vehicle with the rear seat folded down you have room for twelve 100 pound 45 kilogram bags of cement Do you have enough load capacity to transport the cement to your home If you and your friend each weigh 220 pounds 99 kilograms the calculation would be 1400 2x 220 12x100 1400 440 1200 240 pounds No you do not have enough cargo capacity to carry that much weight In metric units the calculation would Load Carrying be 635 kilograms 2 x 99 kilograms 12 x 45 kilograms 635 198 540 103 kilograms You will need to reduce the load weight by at least 240 pounds 104 kilograms If you remove three 100 pound 45 kilogram cement bags then the load calculation would be 1400 2 x 220 9 x100 1400 440 900 60 pounds Now you have the load capacity to transport the cement and your friend home In
29. Use only the specified fuel listed Avoid running out of fuel Do not turn off the ignition while your vehicle is moving especially at high speeds Have the items listed in scheduled maintenance information performed according to the specified schedule The scheduled maintenance items listed inscheduled maintenance information are essential to the life and performance of your vehicle and to its emissions system If you use parts other than Ford Motorcraft or Ford authorized parts for maintenance replacements or for service of components affecting emission control such non Ford parts should be the equivalent to genuine Ford Motor Company parts in performance and durability Illumination of the service engine soon indicator charging system warning light or the temperature warning light fluid leaks strange odors smoke or loss of engine power could indicate that the emission control system is not working properly An improperly operating or damaged exhaust system may allow exhaust to enter the vehicle Have a damaged or improperly operating exhaust system inspected and repaired immediately Do not make any unauthorized changes to your vehicle or engine By law vehicle owners and anyone who manufactures repairs services sells leases trades vehicles or supervises a fleet of vehicles are not permitted to intentionally remove Tourneo Connect Transit Connect CHC Canada United States of Amer
30. WONK Piai dionari atia eiar iiaea Tourneo Connect Transit Connect CHC Canada United States of America x32 394 Making Calls Pairing Subsequent Phones Pairing Your Phone for the First Time 329 Phone Menu Options Phone Settings Phone Voice Commands Receiving Calls Text Messaging Post Crash Alert System Spinout Detection Power Door Locks See Locking and Un lOckiNG c ccceeceeeeee Power S atS cceseceeseeseseseees Power Steering Fluid Check Power Windows Vehicles With One Touch Down Driver Window 66 Accessory DelAY ccccccsssssesestestesestesessseesesteseeeeees 66 One Touch DOWD sssessesestessesesseseseseeseseeseeeeees 66 Power Windows Vehicles With Rear Power WINCOWS ccccssessssessesessesestesesteseeseens 66 Accessory DElAY c ccccssesssssesessesesseseeseseesssteseeeees 68 Bounce Back One Touch Down One Touch Up Window Lock Rear Passenger Climate Controla 93 Rear Seat ArMre st ccccceeeee 05 Rear Seats 00 Vehicles With Five Seats Vehicles With Seven Seats Rear Under Floor Storage Adjustable Load Floo 134 Cargo Management SYStEM c cccseeeeseees 134 Passenger Compartment FLOOM cscceee 134 Rear View Camera Switching the Rear View Camera Off 131 Switching the Rear View Camera On Using the Display
31. ccseseseeeseeseeeees 14 BOOSLEl S tS ssnin 20 Child Seat POSiItiOning cceceeeseeseseeseees 22 Child Safety LOCKS 24 Safety Belts Principle Of OPe ration 25 Fastening the Safety Belts 26 Safety Belt Height Adjustment 28 Safety Belt Warning Lamp and Indicator Rinn EAE E EN 29 Safety Belt Minder Child Restraint and Safety Belt MaintenanCe s sssssresssssresssrsrrsrsrensrrsnensnnn 31 Personal Safety System Personal Safety System cesses 32 Supplementary Restraints System Principle Of OPe ration Driver and Passenger Airbags Front Passenger Sensing System 35 Side Airbags innan 37 Tourneo Connect Transit Connect CHC Canada United States of America Safety Canopy o ccssesessesestssssseeteseeesees 38 Crash Sensors and Airbag Indicator 40 Airbag DiSPOSAL cesses 4 Keys and Remote Controls General Information on Radio FLA QUENCICS cssesessesesesesestsesesesesesteseseseaees Remote Control Replacing a Lost Key or Remote COMO lsccsccecescescetcescserecesiedinctamemencnees 43 MyKey Principle Of Ope ratiOn cccccesseseseeeeeees 44 Creating a MyKey 44 Clearing All MYK YS ccccssessesesessesteseseees 45 Checking MyKey System Status 45 Using MyKey With Remote Start SYSTEMS i ci ished cussctiedsssicicnesnnne MyKey Troubleshooting Locks Locking ANd UNlOCkING ccceceseceseee
32. front passenger frontal airbag when a rear facing infant seat a forward facing child restraint or a booster seat is detected Even with this technology parents are STRONGLY encouraged to always properly restrain children in the rear seat The sensor also turns off the passenger front airbag and seat mounted side airbag when the passenger seat is empty When the front passenger sensing system disables will not inflate the front passenger frontal airbag the indicator lamp will illuminate and stay illuminated to remind you that the front passenger frontal airbag is disabled If the child restraint has been installed and the indicator lamp is not illuminated then turn the vehicle off remove the child restraint from the vehicle and reinstall the restraint following the child restraint manufacturer s instructions The front passenger sensing system is designed to enable may inflate the front passenger frontal airbag anytime the system senses that a person of adult size is sitting properly in the front passenger When the front passenger sensing system enables the front passenger frontal airbag may inflate the indicator lamp will be unlit and stay unlit If a person of adult size is sitting in the front passenger seat but the airbag off indicator lamp is illuminated it is possible that the person isn t sitting properly in the seat If this happens Turn the vehicle off and ask the person t
33. of vehicles To reduce the risk of serious injury or death from a rollover or other crash you must avoid sharp turns and abrupt maneuvers drive at safe speeds for the conditions keep tires properly inflated never overload or improperly load your vehicle and make sure every passenger is properly restrained In arollover crash an unbelted person is significantly more likely to die than a person wearing a seat belt All occupants must wear seat belts Children and infants must use appropriate restraints to minimize the risk of injury or ejection E145298 Utility vehicles and trucks handle differently than passenger cars in the various driving conditions that are encountered on streets highways and off road Utility vehicles and trucks are not designed for cornering at speeds as high as passenger cars any more than low slung sports cars are designed to perform satisfactorily under off road conditions Tourneo Connect Transit Connect CHC Canada United States of America 206 How Your Vehicle Differs from Other Vehicles Sport utility vehicles vans and trucks can differ from some other vehicles in a few noticeable ways Your vehicle may be E145299 Higher to allow higher load carrying capacity and to allow it to travel over rough terrain without getting hung up or damaging underbody components Shorter to give it the capability to approach inclines and drive over the crest of a hill w
34. Adjusting the Head Restraint Heated Seats s cscsccscicsianiaciisciiacieeiee Heated Windows and Mirrors Heated Exterior Mirrors Heated Rear Window Heated Windshield Heating See Climate Control Hill Start Assist Using Hill Start Assist Tourneo Connect Transit Connect CHC Canada United States of America 392 Recommended Settings for Cooling Recommended Settings for Heating Side Window Defogging in Cold Vehicle Stationary for Extended Periods During Extreme High Ambient Temperatures Hints on Driving Wi Hood Lock See Opening and Closing the Hood 176 Ignition SWITCH ecceeesesesessestesestesesteseeseene 108 In California U S Only Information Display Control 56 Information DiSPlAYS ccccsesesecsesseceeseees 76 General Information Information 911 Assist Calendar SIRIUS Travel Link ed SYNC Services If Equipped United St Information Messages 81 Installing Child S ats cesses 14 Child Seats ea Using Lap and Shoulder Belts Using Lower Anchors and Tethers for Children LATCH sescssssssssssscrssosrssssnnvasnnnnsatrers 17 Using Tether Straps Instrument Cluster Instrument Lighting Dimmer Index Interior Lamps Vehicles With Panoramic Roof Panel Center Mounted Lamp Luggage Compartment LaM c csee 65 Side Mounted LAMP u ccccsceesesestesceseseseeeeeens 65 Interior Lamp
35. Brake Shift INterloCk eeessesseeseseseseeeeeeees If Your Vehicle Gets Stuck In Mud or SelectShift Automatic THAMSIMUSSI OME siscsisccessaseslissesssossesadsasdssedteieceariens 118 Understanding the Positions of Your Automatic Transmission 118 Automatic Transmission Fluid AUTOWIDETS ceseceee Auxiliary Power Points 12 Volt DC Power Point Location B Bonnet Lock See Opening and Closing the Hood 176 Booster S AtS 2 cccescze2ceceseseszesssxsccticesensxseicits Types of Booster Seats Brake Fluid Check General Information Br AKiNG IN esecessssessssessssessesessessesessesessesees Bulb Specification Chart 193 Index C Cleaning the Engine 200 Cleaning the Exterior cccccsscsesesseseseees 199 Cabin Air Filter ceesecssesecssesesssesseeseesseesees 94 Cleaning Plastic Exterior Parts 200 California Proposition 65 00 11 Exterior CHrOME seteseeeseeeseeeeseees 199 Capacities and Specifications 233 Stripes or Graphics if equipped 199 Cargo NEtSiscccesceisscecosdstscsasisassazasianssastectetrenes Underbody sisaria 200 Installing the Net Cleaning the Instrument Panel and Removing the Net Instrument Cluster LENS 201 Car Wash Cleaning the INteriOr cececeseeseseseeeseeee 201 See Cleaning the Exterior 199 Cleaning the Windows and Wiper Center Console 107 Fe Vo atop ernea 201 Changing a
36. If turned off the system simply makes a best guess as to what you requested and may ask you to confirm settings When you say The system Confirmation prompts off Makes a best guess from the command you may still occasionally be asked to confirm settings Confirmation prompts on Clarifies your voice command with a short question The system creates candidate lists when it has the same confidence level of several options based on your voice command When turned on it may prompt you with as many as four possibilities for clarification Tourneo Connect Transit Connect CHC Canada United States of America For example say Say 1 after the tone to call John Doe at home Say 2 after the tone to call Johnny Doe on mobile Say 3 after the tone to call Jane Doe at home You could also say Say 1 after the tone to play John Doe Say 2 after the tone to play Johnny Doe 258 SYNC If Equipped When you say The system Media candidate lists off Makes a best guess from the media candidate list You may still occasionally be asked questions Media candidate lists on Clarifies your voice command for media candidates Phone candidate lists off Makes a best guess from the phone candidate list You may still occasionally be asked questions Phone candidate lists on Clarifies your voice command for phone candidates Helpful Hints
37. If you are still unsuccessful take your vehicle to an authorized dealer Note You can program a maximum of eight coded keys to your vehicle All eight can be integrated keyhead transmitters Tourneo Connect Transit Connect CHC Canada United States of America ANTI THEFT ALARM iF couipPep Alarm System The perimeter alarm is a deterrent against unauthorized access to your vehicle through the doors luggage compartment and the hood It also protects the audio unit Triggering the Alarm Once armed the alarm is triggered in any of the following ways If Someone opens a door luggage compartment or the hood without a valid key or remote control If someone removes the audio or navigation system If you switch the ignition on without a valid key If the alarm is triggered the horn will sound for 30 seconds and the hazard warning flasher will flash for five minutes Any further attempts to perform one of the above will trigger the alarm again Arming the Alarm To arm the alarm lock your vehicle See Locks page 47 Disarming the Alarm Disarm and silence the alarm by unlocking the doors with the key and switching the ignition on with a correctly coded key within 12 seconds or by unlocking the doors or the luggage compartment with the remote control Steering Wheel ADJUSTING THE STEERING WHEEL WARNING Do not adjust the steering wheel when your vehicle is moving Note Make sure t
38. Make sure the interior of your vehicle is as quiet as possible Wind noise from open windows and road vibrations may prevent the system from correctly recognizing spoken commands After pressing the voice icon wait until after the tone sounds and Listening appears before saying a command Any command spoken before this does not register with the system Speak naturally without long pauses between words At any time you can interrupt the system while it is speaking by pressing the voice icon Tourneo Connect Transit Connect CHC Canada United States of America USING SYNC WITH YOUR PHONE Hands free calling is one of the main features of SYNC While the system supports a variety of features many are dependent on your cellular phone s functionality At a minimum most cellular phones with Bluetooth wireless technology support the following functions Answering an incoming call Ending a call Using privacy mode Dialing a number Redialing Call waiting notification Caller ID Other features such as text messaging using Bluetooth and automatic phonebook download are phone dependent features To check your phone s compatibility see your phone s manual and visit www SYNCMyRide com www SYNCMyRide ca or www syncmaroute ca 259 SYNC If Equipped Pairing a Phone for the First Time Note SYNC can support downloading up to approximately 1000 entries per Bluetooth enabled cellular phone Not
39. Once you connect to the service follow the voice prompts to request the desired service such as Traffic or Directions You can also say What are my choices to receive a list of available services from which to choose 4 Say Services to return to the Services main menu or for help say Help Connecting to SYNC Services Using the Phone Menu 1 Press the phone button to enter the phone menu 2 Scroll to Services 3 Press OK to confirm and enter the Services menu The display indicates the system is connecting 4 Press OK SYNC initiates the call to the Services portal 5 Once you connect to the service follow the voice prompts to request the desired service such as Traffic or Directions You can also say What are my choices to receive a list of available services from which to choose 6 Say Services to return to the Services main menu or for help say Help Receiving Turn by Turn Directions 1 When connected to SYNC Services say Directions or Business search To find the closest business or type of business to your current location just say Business search and then Search near me If you need further assistance in finding a location you can say Operator at any time within a SYNC If Equipped Directions or Business search to speak with a live operator The system may prompt you to speak with an operator when it has difficulty matching your voice request The live op
40. The Safety Canopy will deploy during significant side crashes or when a certain likelihood of a rollover event is detected by the rollover sensor The Safety Canopy is mounted to the roof side rail sheet metal behind the headliner above each row of seats In certain sideways crashes or rollover events the Safety Canopy will be activated regardless of which seats are occupied The Safety Canopy is designed to inflate between the side window area and occupants to further enhance protection provided in side impact crashes and rollover events Tourneo Connect Transit Connect CHC Canada United States of America 39 E75004 The system consists of the following Safety canopy curtain airbags located above the trim panels over the front and rear side windows identified by a label or wording on the headliner or coat hook A flexible headliner which opens above the side doors to allow air curtain deployment ys Ww The crash sensors and monitoring system have areadiness indicator See Crash Sensorsand Airbag Indicator page 40 Children 12 years old and under should always be properly restrained in the rear seats The Safety Canopy will not interfere with children restrained using a properly installed child or booster seat because it is designed to inflate downward from the headliner above the doors along the side window opening The design and development of the Safety Canopy included recommended testing procedures
41. a reverse engineer decompile disassemble translate modify alter or otherwise change the TeleNav Software or any part thereof b attempt to derive the source code audio library or structure of the TeleNav Software without the prior express written consent of TeleNav c remove from the TeleNav Software or alter any of TeleNav s or its suppliers trademarks trade names logos patent or copyright notices or other notices or markings d distribute sublicense or otherwise transfer the TeleNav Software to others except as part of your permanent transfer of the TeleNav Software or e use the TeleNav Software in any manner that i infringes the intellectual property or proprietary rights rights of publicity or privacy or other rights of any party ii violates any law statute ordinance or regulation including but not limited to laws and regulations related to spamming privacy consumer and child protection obscenity or defamation or iii is harmful threatening abusive harassing tortuous defamatory vulgar obscene libelous or otherwise objectionable and f lease rent out or otherwise permit unauthorized access by third parties to the TeleNav Software without advanced written permission of TeleNav Tourneo Connect Transit Connect CHC Canada United States of America 4 Disclaimers To the fullest extent permissible pursuant to applicable law in no event will TeleNav its licensors and suppliers o
42. all original packaging all Manuals and other documentation Specifically Multi disc sets may only be transferred or sold as a complete set as provided to you and not as a subset thereof Additional License Limitations Except where you have been specifically licensed to do so by NT in a separate written agreement and without limiting the preceding paragraph your license is conditioned on use of the Data as prescribed in this agreement and you may not a use this Data with any products systems or applications installed or otherwise connected to or in communication with vehicles capable of vehicle navigation positioning dispatch real time route guidance fleet managementor similar applications or b with or in communication with including without limitation cellular phones palmtop and handheld computers pagers and personal digital assistants or PDAs Appendices WARNING This Data may contain inaccurate or incomplete information due to the passage of time changing circumstances sources used and the nature of collecting comprehensive geographic Data any of which may lead to incorrect results No Warranty This Data is provided to you as is and you agree to use it at your own risk NT and its licensors and their licensors and suppliers make no guarantees representations or warranties of any kind express or implied arising by law or otherwise including but not limited to content quality
43. every 25 seconds repeating for about five minutes or until the safety belts are buckled Deactivating and Activating the Belt Minder Feature WARNING While the system allows you to deactivate it this system is designed to improve your chances of being safely belted and surviving an accident We recommend you leave the system activated for yourself and others who may use the vehicle To reduce the risk of injury do not deactivate or activate the system while driving the vehicle A Note The driver and front passenger warning are deactivated and activated independently When deactivating or activating one seating position do not buckle the other position as this will terminate the process Read Steps 1 4 thoroughly before proceeding with the programming procedure The system can be deactivated or activated by performing the following procedure Before following the procedure make sure that the parking brake is set the transmission selector lever is in position P automatic transmission or N manual transmission the ignition is off the driver and front passenger safety belts are unbuckled 1 Turn the ignition on Do not start the vehicle 2 Wait until the safety belt warning light turns off about one minute After Step 2 wait an additional five seconds before proceeding with Step 3 Once Step 3 is started the procedure must be completed within 30 seconds 30 Tourneo Conne
44. into an area that you consider unsafe Maps used by this system may be inaccurate because of errors changes in roads traffic conditions or driving conditions Note When you connect the service uses GPS technology and advanced vehicle sensors to collect your vehicle s current location travel direction and speed to help provide you with the directions traffic reports or business searches you request Further to provide the services you request for continuous improvement the service may collect and record call details and voice communications For more information see SYNC Services Terms and Conditions at www SYNCMyRide com If you do not want Ford or its service providers to collect your vehicle travel information or other information identified in the Terms and Conditions do not subscribe or use the service SYNC Services uses advanced vehicle sensors integrated GPS technology and comprehensive map and traffic data to give you personalized traffic reports precise turn by turn directions business search news sports weather and more For a complete list of services or to learn more please visit www SYNCMyRide com Connecting to SYNC Services Using Voice Commands 1 Press the voice button Tourneo Connect Transit Connect CHC Canada United States of America 2 When prompted say Services This initiates an outgoing call to SYNC Services using your paired and connected Bluetooth enabled cellular phone 3
45. metric units the calculation would be 635 kilograms 2 x 99 kilograms 9 x 45 kilograms 635 198 405 32 kilograms The above calculations also assume that the loads are positioned in your vehicle in a manner that does not overload the Front or the Rear Gross Axle Weight Rating specified for your vehicle on the Safety Compliance Certification Label The label shall be affixed to either the door hinge pillar door latch post or the door edge that meets the door latch post next to the driver s seating position Tourneo Connect Transit Connect CHC Canada United States of America Special Loading Instructions for Owners of Pick up Trucks and Utility type Vehicles WARNING A Loaded vehicles may handle differently than unloaded vehicles Extra precautions such as slower speeds and increased stopping distance should be taken when driving a heavily loaded vehicle Your vehicle can haul more cargo and people than most passenger cars Depending upon the type and placement of the load hauling cargo and people may raise the center of gravity of the vehicle Towing TOWING A TRAILER WARNINGS A Do not exceed the GVWR or the GAWR specified on the certification label A Towing trailers beyond the maximum recommended gross trailer weight exceeds the limit of your vehicle and could result in engine damage transmission damage structural damage loss of vehicle control vehicle rollover and persona
46. or Ford Motor Company Customer Assistance To contact NHTSA you may call the Vehicle Safety Hotline toll free at 1 888 327 4236 TTY 1 800 424 9153 go to http www safercar gov or write to Administrator 1200 New Jersey Avenue Southeast Washington D C 20590 You can also obtain other information about motor vehicle safety from http www safercar gov REPORTINGSAFETY DEFECTS CANADA ONLY If you believe that your vehicle has a defect which could cause a crash or could cause injury or death you should immediately inform Transport Canada Transport Canada Contact Information Website http www tc gc ca eng roadsafety menu htm Phone 1 800 333 0510 Tourneo Connect Transit Connect CHC Canada United States of America 164 Fuses FUSE BOX LOCATIONS Engine Compartment Fuse Box The fuse box is located in the engine compartment See Maintenance page 176 Passenger Compartment Fuse Box a 3 E159113 The fuse box is located below the glove box Tourneo Connect Transit Connect CHC Canada United States of America Luggage Compartment Fuse Box E163779 The fuse box is located in the luggage compartment on the right hand side Remove the fuse box cover to gain access to the fuses 165 Fuses FUSE SPECIFICATION CHART Engine Compartment Fuse Box Circuits protected Not used Not used Not used Not used Not used
47. or other pointed objects This may damage the heating element which may cause the heated seat to overheat An overheated seat may cause serious personal injury Seats Do not do the following Fold the armrest down to use the armrest Place heavy objects on the seat and cup holder Operate the heated seat if water or any other liquid is spilled on the seat Allow the seat to dry thoroughly Operate the heated seats unless the engine is running Doing so can cause the battery to lose charge E168588 Adjust the control to the desired heat setting REAR SEAT ARMREST ir EQUIPPED E165004 105 Tourneo Connect Transit Connect CHC Canada United States of America Auxiliary Power Points 12 Volt DC Power Point WARNINGS Do not use the power point for operating a cigar lighter element this can result in fire or serious injury Do not insert objects other than an accessory plug into the power point this can result in fire or serious injury Run the engine for full capacity use of the power point To prevent the battery from running out of charge Do not use the power point longer than necessary when the engine is not running Do not leave devices plugged in overnight or when your vehicle is parked for extended periods Note When you switch the ignition on you can use the power point to power 12 volt appliances with a maximum current rating of 20 amps Note Do not hang any
48. s option package and software the screens may vary in appearance from the descriptions in this section The features may also be limited depending on the market Check with an authorized dealer for availability INFORMATION Press to select any of the following Services Travel Link Alerts Calendar Apps ENTERTAINMENT Press to select any of the following AM M n ucou Sj T Stereo D Card ine In e y MyFord Touch if equipped Using the Touch Sensitive Controls To turn a feature on or off using the touch sensitive controls Make sure your hands are clean and dry Press firmly on the center of a control graphic or menu item Keep metal objects or other conductive material away from the surface of the touchscreen Depending on your vehicle s option package and software it may also have the following controls Power Switch the media features on or off VOL Adjust the volume of playing media Seek Use as you normally would in media modes Tune Use as you normally would in media modes Eject Eject a CD from the entertainment system SOURCE Touch the control repeatedly to switch between media modes SOUND Adjust the settings for Bass Treble Midrange Balance Fade DSP Digital Signal Processing Occupancy Mode Speed Compensated Volume Hazard warning flasher Switch the hazard warning flashers on or off Tourneo Connect Transit Connect CHC Can
49. smartphone 281 Tourneo Connect Transit Connect CHC Canada United States of America SYNC If Equipped When you select You can System Settings Access Bluetooth Device menu listings Add Connect Set as Primary On and Off Delete as well as Advanced menu listings prompts languages defaults master reset install application and system information Exit Media Menu Press OK to exit the media menu The time required to complete this depends on the size of the media the system needs to index If autoplay is on you can listen to media processed during indexing If autoplay is off you cannot listen to music until the system finishes indexing media SYNC is capable of indexing thousands of average size media and notifies you if it reaches the maximum indexing file size If you have already connected a device to the USB port you cannot access the line in feature Some digital media players require both USB and line in ports to stream data and music separately Some digital media players require both USB and line in ports to stream data and music separately Indexing times can vary from device to device and with regard to the number of songs the system needs to process 1 Press AUX and then MENU to enter Accessing Your Play Menu the media menu This menu allows you to select and play 2 Scroll to Play Press OK your media by artist album genre playlist f there are no media file
50. the system or the vehicle we recommend you perform a Master Reset to erase all stored information SYNC If Equipped System data cannot be accessed without special equipment and access to the vehicle s SYNC module Ford Motor Company and Ford of Canada will not access the system data for any purpose other than as described absent consent a court order or where required by law enforcement other government authorities or other third parties acting with lawful authority Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada For further privacy information see the sections on 911 Assist Vehicle Health Report and Traffic Directions and Information USING VOICE RECOGNITION This system helps you control many features using voice commands This allows you to keep your hands on the wheel and focus on what is in front of you Initiating a Voice Session Push the voice icon A tone us sounds and Listening appears in the display Say any of the following Say If You Want To Bluetooth audio Stream audio from your phone Cancel Cancel the requested action Line in Access the device connected to the auxiliary input jack Mobile apps Access mobile applications Phone Make calls Services Access the SYNC Services portal SYNC Return to the main menu USB Access the device connected to your USB port Vehicle he
51. to take your eyes off the road Receiving a Text Message Note This is a phone dependent feature Your phone must support downloading text messages using Bluetooth to receive incoming text messages When a new message arrives an audible tone sounds and the display indicates you have anew message You have these options Press the voice button wait for the prompt and say Read message to have SYNC read the message to you Press OK to receive and open the text message or do nothing and the message goes into your text message inbox Press OK again and SYNC reads your message aloud as you are not able to view the message You can then also choose to reply or forward the message Press OK and scroll to choose between Reply to Text Message Press OK to access and then scroll through the list of pre defined messages to send Forward Text Message Press OK to forward the message to anyone in your Phonebook or Call History You can also choose Enter Number Tourneo Connect Transit Connect CHC Canada United States of America 265 Sending Downloading and Deleting Your Text Messages Note Forwarding a text message is a speed dependent feature and is only available done when your vehicle is traveling at 3 mph 5 km h or less Note You can only have one recipient per text message Text messaging is a phone dependent feature If your phone is compatible SYNC allows you to receive send download and delete
52. 2 Press the power door lock button three times 3 Switch the ignition off 4 Press the power door lock button three times 5 Switch the ignition on The horn will chirp indicating your vehicle is in programming mode Auto lock Press the power door lock button for less than one second and release The horn will chirp once if disabled or twice one short and one long chirp if enabled Tourneo Connect Transit Connect CHC Canada United States of America Auto unlock Press the power door lock button for longer than two seconds and release The horn will chirp once if disabled or twice one short and one long chirp if enabled After programming the feature switch the ignition off The horn will chirp once indicating programming is complete Note You will have 30 seconds to complete the procedure Note You can enable or disable the auto unlock feature independently of the auto lock feature Emergency Locking with the Key Note f the child safety locks are on and you pull the interior handle you will only turn off the emergency locking not the child safety lock You can only open the doors using the external door handle Note f the doors have been unlocked using this method the doors must be locked individually until the central locking function has been repaired Note When the central locking function fails to operate lock the doors individually using the key in the position shown Locks
53. 9 107 9 gt Help EM lt 87 9 107 9 gt HD lt gt If available SIRIUS Satellite Radio If Activated Memory Presets Press the lower left corner of the touchscreen and then select the SIRIUS tab Save a channel by pressing and holding one of the memory preset areas There is a brief mute while the radio saves the channel Sound returns when finished ALERT Save the current song artist or teamasa favorite The system alerts you when it plays again on any channel Replay Replay audio on the current channel You can replay approximately 45 minutes of audio as long as you have remained tuned to the current station Changing stations erases the previous audio While in replay mode Press and release the seek buttons to hear the previous or next song Press and hold the seek buttons to reverse or fast forward in the current track Tourneo Connect Transit Connect CHC Canada United States of America 318 Press play or pause to play or pause the audio Press Replay to return to live audio if you have been using the feature to replay audio Scan Touch this button to hear a brief sampling of channels Options Touch this button to view and adjust various media settings Sound Settings Touch this button to adjust settings for Bass Midrange Treble Balance and Fade DSP Digital Signal processing Occupancy Mode Speed Compensated Volume Note Your vehicle may not have a
54. Accessories See Replacement Parts Recommendation Adjusting the Headlamps Horizontal Aim Adjustment Vertical Aim Adjustment Adjusting the Steering Wheel s Airbag DiSPOSAL cseesesessesseseseseseseseeesees 4 Air Conditioning See Climate Control k Air Vent c escececece 87 Center Air Vents Side Air Vents Alarm See Anti Theft Alarm Anti Theft Alarm Alarm System Arming the Alarm Disarming the Alarm Triggering the Alarm Appendice Audible Warnings an ic Automatic Transmission Warning Headlamps On Warning Chime Key in Ignition Warning Chime Parking Brake On Warning Chime Audio Control 389 Tourneo Connect Transit Connect CHC Canada United States of America Audio TrOUDLESNOOTING c cccesessesesteseeee 254 Audio unit Vehicles With AM FM CD SYNC Satellite RAIO w cesses 243 Audio unit Vehicles With AM FM AUX BUTEO Mienendo Cl ck BUTO Mieren Frequency Band Buttons Menu Button Sound Button Station Preset BUttONS c cesses Station Tuning Buttons Audio unit Vehicles With Premium AM FM CD 240 AUTOlANADSzzcsceserecseszeecseesesscstislsticeaecuecersecetils 61 Automatic Climate Control 90 MONO MOC C iratestiscscttrecstrciniccacere nna 9 Switching Mono Mode Back O csceeseees 9 Switching Mono Mode Off 7 Temperature Control Automatic TranSMiSSiON ccceeeseee
55. B two steel stems E138642 C guide sleeve adjust and unlock button 2nd Row Outboard Head Restraints i D guide sleeve unlock and remove button Adjusting the Head Restraint Raising the Head Restraint Pull the head restraint up Lowering the Head Restraint 1 Press and hold button C 2 Push the head restraint down E170880 Removing the Head Restraint 1 Pull the head restraint up until it reaches its highest position 2 Press and hold buttons C and D 3 Pull the head restraint up Installing the Head Restraint Align the steel stems into the guide sleeves and push the head restraint down until it locks 97 Tourneo Connect Transit Connect CHC Canada United States of America Seats Tilting Head Restraints If Equipped The front head restraints may have a tilting feature for extra comfort To tilt the head restraint do the following SF aay E144727 1 Adjust the seat back to an upright driving or riding position 2 Pivot the head restraint forward toward your head to the desired position After the head restraint reaches the forward most tilt position pivot it forward again to release it to the rearward un tilted position MANUAL SEATS WARNINGS Do not adjust the driver seat or seatback when your vehicle is moving Failure to follow this warning could result in serious personal injury or death Do not place cargo or any objects behind the seatback before returning
56. Connect CHC Canada United States of America MyFord Touch if equipped Text message options I m ahead of schedule so I ll be there early I m outside Pll call you when get there OK Yes No Thanks Stuck in traffic Call me later LOL Receiving a Text Message Bluetooth Devices Touch this tab to connect disconnect add or delete a device as well as save it asa favorite Note f you select View and your vehicle is traveling over 3 mph 5 km h the system offers to read the message to you instead of allowing you to view it while driving Bluetooth iba ears See a ae Touch this tab to turn Bluetooth off or on pop up with the caller name and ID if supported by your phone You can press View to view the text message Listen for SYNC to read the message to you Dial to call the contact Ignore to exit the screen Do Not Disturb Touch this tab if you want all calls to go directly to your voice mail and not ring in the vehicle When this feature is on text message notifications do not ring inside the cabin either 911 Assist Phone Settings Turn on or turn off the 911 Assist feature To enter the phone settings menu press 1 Phone 2 Settings 3 Choose from the following Tourneo Connect Transit Connect CHC Canada United States of America See Information page 334 Phone Ringer Select the ring tone you want to hear when you receive a
57. Connect Transit Connect CHC Canada United States of America 108 IGNITION SWITCH E72128 O off The ignition is off Note When you switch the ignition off and leave your vehicle do not leave your key in the ignition This could cause your vehicle battery to lose charge Note 7o switch the engine off when your vehicle is moving move the transmission selector lever to position N Use the brakes to bring the vehicle to a safe stop After your vehicle has stopped switch the engine off and move the transmission selector lever to position P Turn the key to position O or l I accessory Allows the electrical accessories such as the radio to operate while the engine is not running Note Do not leave the ignition key in this position for too long This could cause your vehicle battery to lose charge Il on All electrical circuits operational Warning lamps and indicators are illuminated Ill start cranks the engine Release the key as soon as the engine starts Starting and Stopping the Engine STARTING A GASOLINE ENGINE Before starting the engine check the following Make sure all occupants have fastened their safety belts Make sure the headlamps and electrical accessories are off Make sure the parking brake is on Move the transmission selector lever to position park P When you start the engine the idle speed increases this helps to warm up the engine If the engine idle sp
58. Dial Select and call contacts stored in your phonebook contacts and call history folder Phonebook Touch this button to access and call any contacts in your previously downloaded phone book The system places the entries in alphabetical categories summarized at the top of the screen To turn on contact picture settings if your device supports this feature press 1 Phone 2 Settings 3 Manage Phonebook 4 Download photos from Phonebook 5 On Certain smartphones may support transferring street addresses when listed with phone book contact information If your phone supports this feature you can select and use these addresses as destinations and save them as favorites History After you connect your Bluetooth enabled phone to SYNC you can access any previously dialed received or missed calls You can also choose to save these to your Favorites or to Quick Dial MyFord Touch it equipped Note This is a phone dependent feature If your phone does not support downloading call history using Bluetooth SYNC keeps track of calls made with the SYNC system Messaging Send text messages using your touchscreen See Text messaging later in this section Settings Touch this button to access various phone settings such turning Bluetooth on and off managing your phonebook and more See Phone settings later in this section Text Messaging Note Downloading and sending text messages using Blueto
59. Display WARNINGS Objects in the display are closer than they appear Objects above the camera may not be visible Check the area behind your vehicle when necessary Distance markers are only a guide and are calculated for unloaded vehicles on an even road surface The lines show a projected vehicle path and the approximate distance from the rear bumper to an object 130 Parking Aids E142132 A Red Zone Amber Zone Green Zone Black center line of the projected vehicle path 0ON UW 131 Tourneo Connect Transit Connect CHC Canada United States of America Note When reversing with a trailer the camera will show the direction of your vehicle and not the direction of the trailer Note When reversing with a trailer the screen does not display the lines ae the Rear View Camera e Move the transmission selector lever from reverse R Note The system will automatically switch off after disengaging reverse gear Vehicles with Parking Aid it Equipped The display will show a colored distance bar This indicates the approximate distance from the rear bumper to an object These are color coded as follows Red Zone Amber Zone Green Zone Cruise Control if Equipped PRINCIPLE OF OPERATION Cruise control lets you maintain a set speed without keeping your foot on the accelerator pedal USING CRUISE CONTROL WARNINGS Do not use cruise control in heavy traffic o
60. Do not use LATCH lower anchors for the center seating position unless the child seat manufacturer s instructions permit and specify using anchors spaced at least as far apart as those in this vehicle E167420 The lower anchors at the center of the second row rear seat are spaced 22 inches Your vehicle has LATCH lower anchors for 56 centimeters apart A child seat with child seat installation at the seating rigid LATCH attachments cannot be por rons marked with the child seat installed at the center seating position symbol LATCH compatible child seats with attachments on belt webbing can only be used at this seating position provided that the child seat manufacturer s instructions permit use with the anchor spacing stated Do not attach a child seat to any lower anchor if an adjacent child seat is attached to that anchor Each time you use the safety seat check that the seat is properly attached to the lower anchors and tether anchor if applicable Tug the child seat from side to side and forward and back where it is secured to your vehicle The seat should move less than one inch when you do this E168586 for a proper installation The LATCH anchors are located at the rear If the safety seat is not anchored properly section of the rear seat between the the risk of a child being injured in a crash cushion and seat back above the symbols greatly increases as shown Follow the child seat manufacturer s instructi
61. E112203 Left Hand Side Turn clockwise to lock Right Hand Side Turn counterclockwise to lock MANUAL LIFTGATE iF couiprep WARNINGS Do not allow people to travel in any area of your vehicle that does not have seats and safety belts Make sure everyone in your vehicle is in a seat and using a safety belt correctly Riding in the cargo area inside or outside of the vehicle is extremely dangerous In acrash people riding in these areas are more likely to be seriously injured or even killed Failure to follow this warning could result in serious personal injury or death Tourneo Connect Transit Connect CHC Canada United States of America WARNINGS Make sure that the liftgate is closed and latched to prevent exhaust fumes from being drawn into your vehicle This will also prevent passengers and cargo from falling out If you must drive with the liftgate door open keep your vehicle well ventilated so outside air comes into your vehicle Failure to follow this warning could result in serious personal injury Note Be careful when opening or closing the liftgate in a garage or other enclosed area to avoid damaging the liftgate Note Do not hang anything bike rack etc from the spoiler glass or liftgate This could damage the liftgate and its components Note f you leave the liftgate open when driving the tailgate components could be damaged Opening and Closing the Liftgate To Open the Liftgate
62. Headlamp Aiming Target E93785 4 Unhook the wiper blade from the wiper arm 5 Slide the wiper blade to the side D E142592 A 8 feet 2 4 meters B Ground to the center of the headlamp bulb 187 Tourneo Connect Transit Connect CHC Canada United States of America Maintenance C 25 feet 7 6 meters D Horizontal reference line Vertical Aim Adjustment Procedure 1 Park your vehicle on level ground approximately 25 feet 7 6 meters from a wall or screen 2 Measure the distance from the ground to the center of the headlamp bulb and mark an 8 foot 2 4 meter long horizontal reference line on the wall or screen at this height Note 70 see a clearer light pattern while adjusting one headlamp you may want to block the light from the other headlamp 3 Switch on the low beam headlamps and open the hood E142465 4 On the wall or screen you will observe a flat zone of high intensity light located at the top of the beam pattern If the top edge of the flat zone of high intensity light is not on the horizontal reference line adjust the aim of the headlamp beam Tourneo Connect Transit Connect CHC Canada United States of America E164485 5 Locate the vertical adjuster on each headlamp Use a suitable tool for example a screwdriver or hexagonal socket to turn the adjuster clockwise or counterclockwise to adjust the vertical aim of the headlamp The horizontal edge of the brighter li
63. If the beads do not seat at the maximum pressure indicated re lubricate and try again Tourneo Connect Transit Connect CHC Canada United States of America WARNINGS When inflating the tire for mounting pressures up to 20 psi 1 38 bar greater than the maximum pressure on the tire sidewall the following precautions must be taken to protect the person mounting the tire 1 Make sure that you have the correct tire and wheel size 2 Lubricate the tire bead and wheel bead seat area again 3 Stand at a minimum of 12 ft 3 66 m away from the wheel and tire assembly 4 Use both eye and ear protection For a mounting pressure more than 20 psi 1 38 bar greater than the maximum pressure a Ford dealer or other tire service professional should do the mounting Always inflate steel carcass tires with a remote air fill with the person inflating standing at a minimum of 12 ft 3 66 m away from the wheel and tire assembly Important Remember to replace the wheel valve stems when the road tires are replaced on your vehicle Wheels and Tires It is recommended that the two front tires or two rear tires generally be replaced as a pair The tire pressure sensors mounted in the wheels originally installed on your vehicle are not designed to be used in aftermarket wheels The use of wheels or tires not recommended by Ford Motor Company may affect the operation of your tire pressure monitoring system I
64. Information button to access these features If your vehicle is not equipped with Navigation touch the corner of the touchscreen with the green tab Touch Apps gt 911 Assist then select On 341 Tourneo Connect Transit Connect CHC Canada United States of America You can also access 911 Assist thy by Pressing the Settings icon gt Settings gt Phone gt 911 Assist or Pressing the Settings icon gt Help gt 911 Assist To make sure that 911 Assist works properly SYNC must be powered and working properly at the time of the incident and throughout feature activation and use The 911 Assist feature must be set on prior to the incident You must pair and connect a Bluetooth enabled and compatible phone to SYNC Aconnected Bluetooth enabled phone must have the ability to make and maintain an outgoing call at the time of the incident Aconnected Bluetooth enabled phone must have adequate network coverage battery power and signal strength The vehicle must have battery power and be located in the United States Canada or in a territory in which 911 is the emergency number In the Event of a Crash Not all crashes deploy an airbag or activate the fuel pump shut off which would trigger 911 Assist however SYNC tries to contact emergency services if 911 Assist triggers If a connected phone sustains damage or loses connection to SYNC SYNC searches for and tries to connect to any available prev
65. Insert your device and select the D SD Card or USB tab once the system recognizes it You can then select from the following options Repeat This feature replays the currently playing song or album Shuffle Touch this button to play music on the selected album or folder in random order Similar Music This feature allows you to choose music similar to what is currently playing More Info Touch this button to see disc information such as current track artist name album and genre Options Touch this button to view and adjust various media settings Sound Settings allows you to adjust settings for Bass Midrange Tourneo Connect Transit Connect CHC Canada United States of America Treble Balance and Fade DSP Digital Signal processing Occupancy Mode Speed Compensated Volume Note Your vehicle may not have all these sound settings Media Player Settings allows you to select more settings which is under Media Player See Settings page 300 Device Information displays software and firmware information about the currently connected media device Update Media Index indexes your device each time you connect it to make sure you have the latest voice commands available for all media on the device Browse This feature allows you to view the contents of the device It also allows you to search by categories such as genre artist or album If you want to view song information such as Title A
66. Integrated Keyhead Transmitter This feature helps to prevent you from ocking yourself out of your vehicle if your key is still in the ignition When you open one of the front doors and ock your vehicle with the power door lock control all the doors will lock then unlock if your key is still in the ignition You can still lock your vehicle with the key in the ignition by pressing the lock button onthe transmitter even if the doors are not closed If both front doors are closed you can lock your vehicle by any method regardless of whether the key is in the ignition or not Smart Unlocks For Intelligent Access KeyS if Equipped This feature helps to prevent you from unintentionally locking your intelligent access key inside your vehicle s passenger compartment or rear Cargo area Tourneo Connect Transit Connect CHC Canada United States of America When you lock your vehicle using the power door lock control with the door open vehicle in park and ignition off your vehicle will search for an intelligent access key in the passenger compartment after you close the door If your vehicle finds a key all of the doors will immediately unlock and the horn will chirp indicating that a key is inside In order to override the smart unlock feature and intentionally lock the intelligent access key inside your vehicle you can lock your vehicle after all doors are closed by pressing the lock button on another intelligent ac
67. Lamp These are not serviceable items see an authorized dealer if they fail Maintenance License Plate Lamp These are not serviceable items see an authorized dealer if they fail Interior Lamps Front Interior Lamp E99452 1 Carefully remove the lamp 2 Turn the bulb holder counterclockwise and remove it ay 3 E73939 3 Remove the bulb by pulling it straight out 192 Tourneo Connect Transit Connect CHC Canada United States of America Front Interior LED lamps E125092 Note f your vehicle has LED lamps these are not serviceable items see an authorized dealer if they fail Reading Lamps Bg 8 Carefully remove the lamp Turn the bulb holder counterclockwise and remove it Remove the bulb by pulling it straight out Maintenance Cargo Area Lamp E163429 1 Prise off the lamp cover E166153 2 Remove the cover 3 Remove the bulb BULB SPECIFICATION CHART Lamp Specification Power watt Front direction indicator 24 Headlamp high beam 55 Headlamp low beam 55 Front fog lamp 55 Cornering lamp 55 Side direction indicator 5 Rear direction indicator 21 Brake and tail lamp W21 5W 21 5 193 Tourneo Connect Transit Connect CHC Canada United States of America Maintenance Lamp Specification Power watt Reversing lamp WI16W 16 License plate lamp W5W 5 Interior lamp W6eW 6 Reading lamp W5W 5 Lugg
68. States of America SYNC If Equipped Search or Play artist track or album Voice command guide The system searches for specific artist track or album information from the music indexed through the USB port Refine This allows you to make your previous command more specific For example if you asked to search and play all music by a certain artist you could then say Refine album and choose a specific album from the list to view If you then select Play the system only plays music from that specific album Indexing times can vary from device to device and with regard to the number of songs the system needs to process Press the voice icon When prompted say Media Menu Features Bluetooth audio then any of the The media menu allows you to select your following media source how to play your music suchas by artist genre shuffle or repeat BLUETOOTH AUDIO and also to add connect or delete devices Connections 1 Press AUX and then MENU to enter the media menu Pause 2 Scroll to cycle through Play Play next track Play previous track When you select You can Play Menu Play your music by artist album genre playlist track similar music or play all music You can also choose to Explore USB to view the supported digital music files on your playing device Select Source Select and play music from your USB
69. System page 223 Note f your tires show uneven wear ask an authorized dealer to check for and correct any wheel misalignment tire imbalance or mechanical problem involved before tire rotation Note Your vehicle may be equipped with a dissimilar spare wheel and tire assembly A dissimilar soare wheel and tire assembly is defined as a spare wheel and tire assembly that is different in brand size or appearance from the road tires and wheels If you have a dissimilar spare wheel and tire assembly it is intended for temporary use only and should not be used in a tire rotation Note After having your tires rotated inflation pressure must be checked and adjusted to the vehicle requirements Wheels and Tires Rotating your tires at the recommended interval as indicated in the Scheduled Maintenance chapter will help your tires wear more evenly providing better tire performance and longer tire life Front wheel drive vehicles front tires on the left side of the diagram a HB Ry 2 D Sometimes irregular tire wear can be corrected by rotating the tires E142547 USING WINTER TIRES WARNING When you use winter tires on your vehicle you must make sure that you use the correct lug nuts If winter tires are used you must make sure that you use the correct tire pressures Tourneo Connect Transit Connect CHC Canada United States of America 222 USING SNOW CHAINS WARNING Sno
70. access Help using the voice commands press the voice button then after the tone say Help The system provides allowable voice commands for the current mode 309 Tourneo Connect Transit Connect CHC Canada United States of America MyFord Touch if equipped ENTERTAINMENT E161892 nmo 0U gt a H Note Some features may not be available in your area Contact an authorized dealer AM 1 and AM AST FM 1 FM 2 and FM AST SIRIUS CD USB Touch this button to scroll down for more options such as SD Card BT Stereo and Line In These buttons change with the media mode you are in Radio memory presets and CD controls Browsing Device Content for more information When listening to any type of audio you You can access these options using the can browse through other devices without touchscreen or voice commands having to change sources For example if you are currently listening to the radio you can browse all the artists that are stored on your USB device Press the voice icon on the us steering wheel When prompted you Can Say 310 Tourneo Connect Transit Connect CHC Canada United States of America MyFord Touch it equipped BROWSE within devices Browse Browse lt league gt games Browse lt Sirius category gt channels Browse SD card Browse Sirius channel guide Browse USB Help If you
71. accuracy completeness effectiveness reliability fitness for a particular purpose Usefulness use or results to be obtained from this Data or that the Data or server will be uninterrupted or error free Disclaimer of Warranty NT AND ITS LICENSORS INCLUDING THEIR LICENSORS AND SUPPLIERS DISCLAIM ANY WARRANTIES EXPRESS ORIMPLIED OF QUALITY PERFORMANCE MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT Some States Territories and Countries do not allow certain warranty exclusions so to that extent the above exclusion may not apply to you Disclaimer of Liability NT AND ITS LICENSORS INCLUDING THEIR LICENSORS AND SUPPLIERS SHALL NOT BE LIABLE TO YOU IN RESPECT OF ANY CLAIM DEMAND OR ACTION IRRESPECTIVE OF THE NATURE OF THE CAUSE OF THE CLAIM DEMAND OR ACTION ALLEGING ANY LOSS INJURY OR DAMAGES DIRECT OR INDIRECT WHICH MAY RESULT FROM THE USE OR POSSESSION OF THIS DATA OR FOR ANY LOSS OF PROFIT REVENUE CONTRACTS Tourneo Connect Transit Connect CHC Canada United States of America OR SAVINGS OR ANY OTHER DIRECT INDIRECT INCIDENTAL SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF YOUR USE OF OR INABILITY TO USE THIS DATA ANY DEFECT IN THIS DATA OR THE BREACH OF THESE TERMS OR CONDITIONS WHETHER IN AN ACTION IN CONTRACT OR TORT OR BASED ON A WARRANTY EVEN IF NT OR ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES Some States Territories and Countries do not allo
72. air intakes in front of the windshield free from obstruction such as snow or leaves to allow the climate control system to function effectively Recirculated Air WARNING Prolonged use of recirculated air may cause the windows to mist up If the windows mist up follow the settings for demisting the windshield The air currently in the passenger compartment recirculates Outside air does not enter your vehicle Heating Heating performance depends on the temperature of the engine coolant Air Conditioning Note The air conditioning operates only when the temperature is above 39 F 4 C Note When you use air conditioning your vehicle uses more fuel The system directs air through the evaporator for cooling The evaporator extracts humidity from the air to help keep the windows free of mist The system directs the resulting condensation to the outside of your vehicle which may cause a small pool to form under your vehicle This is normal General Information onControlling the Interior Climate Fully close all the windows Tourneo Connect Transit Connect CHC Canada United States of America Warming the Interior Direct the air toward your feet In cold or humid weather conditions direct some of the air toward the windshield and the door windows Cooling the Interior Direct the air toward your face AIR VENTS Center Air Vents E132995 To close the air vent turn the airflow dial to
73. and sell ZIP 4 information United States Postal Service 2009 Prices are not established controlled or approved by the United States Postal Service The following trademarks and registrations are owned by the USPS United States Postal Service USPS and ZIP 4 The Data for Mexico includes certain Data from Instituto Nacional de Estadistica y Geografia TERMS AND CONDITIONS License Limitations on Use You agree that your license to use this Data is limited to and conditioned on use for solely personal noncommercial purposes and not for service bureau timesharing or other similar purposes Except as otherwise set forth herein you agree not to otherwise Tourneo Connect Transit Connect CHC Canada United States of America reproduce copy modify decompile disassemble or reverse engineer any portion of this Data and may not transfer or distribute it in any form for any purpose except to the extent permitted by mandatory laws License Limitations on Transfer Your limited license does not allow transfer or resale of the Data except on the condition that you may transfer the Data and all accompanying materials on a permanent basis if a you retain no copies of the Data b the recipient agrees to the terms of this End User License Agreement and c you transfer the Data in the exact same form as you purchased it by physically transferring the original media e g the CD ROM or DVD you purchased
74. approved a slingbelt towing procedure If the vehicle is towed incorrectly or by any other means vehicle damage may occur Ford Motor Company produces a towing manual for all authorized tow truck operators Have your tow truck operator refer to this manual for proper hook up and towing procedures for your vehicle Towing You can tow your vehicle from the front with wheellift equipment to raise the front wheels off the ground We recommend that you place the rear wheels on a dolly to prevent damage to the rear of your vehicle You can tow your vehicle from the rear with wheel lift equipment Note You must place the front wheels on a dolly to prevent damage to the transmission TOWING THE VEHICLE ON FOUR WHEELS Emergency Towing If your vehicle is disabled and you have no access to a tow dolly car hauling trailer or a flatbed transport vehicle it can only be flat towed with all wheels on the ground under the following conditions Your vehicle is facing forward so that it is towed in a forward direction The transmission selector lever is placed in position N If the transmission gear shift lever cannot be moved to position N it may need to be overridden See Automatic Transmission page 118 Maximum speed is 35 mph 56 km h Maximum distance is 50 miles 80 kilometers Drive off slowly and smoothly without jerking the vehicle that is being towed You must only use the towing eye that was delive
75. are fully released Tires Maintain recommended air pressure Miscellaneous Make sure all linkages cables levers and pins under your vehicle are covered with grease to prevent rust Move vehicles at least 25 feet 8 meters every 15 days to lubricate working parts and prevent corrosion Removing Vehicle From Storage When your vehicle is ready to come out of storage do the following Wash your vehicle to remove any dirt or grease film build up on window surfaces Check windshield wipers for any deterioration Check under the hood for any foreign material that may have collected during storage mice squirrel nests Check the exhaust for any foreign material that may have collected during storage Check tire pressures and set tire inflation per the Tire Label Vehicle Care Check brake pedal operation Drive your vehicle 15 feet 4 5 meters back and forth to remove rust build up Check fluid levels including coolant oil and gas to make sure there are no leaks and fluids are at recommended levels If the battery was removed clean the battery cable ends and inspect Contact your authorized dealer if you have any concerns or issues 205 Tourneo Connect Transit Connect CHC Canada United States of America Wheels and Tires GENERAL INFORMATION Notice to Utility Vehicle Van and Truck Owners WARNINGS Utility vehicles have a significantly higher rollover rate than other types
76. at least three to five tank fill Ups fill the fuel tank and record the current odometer reading 4 Subtract your initial odometer reading from the current odometer reading 5 Calculate fuel economy by dividing miles traveled by gallons used For Metric Multiply liters used by 100 then divide by kilometers traveled Keep a record for at least one month and record the type of driving city or highway This provides an accurate estimate of the vehicle s fuel economy under current driving conditions Additionally keeping records during summer and winter show how temperature impacts fuel economy In general lower temperatures mean lower fuel economy EMISSION CONTROL SYSTEM WARNINGS Do not park idle or drive your vehicle in dry grass or other dry ground cover The emission system heats up the engine compartment and exhaust system which can start a fire Exhaust leaks may result in entry of harmful and potentially lethal fumes into the passenger compartment If you smell exhaust fumes inside your vehicle have your dealer inspect your vehicle immediately Do not drive if you smell exhaust fumes Fuel and Refueling Your vehicle is equipped with various emission control components and a catalytic converter that will enable your vehicle to comply with applicable exhaust emission standards To make sure that the catalytic converter and other emission control components continue to work properly
77. authorized dealer as soon as possible if the window does not close after the third attempt Resetting the Bounce Back Feature WARNING The bounce back feature remains turned off until you reset the memory If you have disconnected the battery you must reset the bounce back memory separately for each window 1 Lift and hold the switch until the window is fully closed 2 Release the switch 3 Lift the switch again for one more second 4 Press and hold the switch until the window is fully open 5 Release the switch 6 Lift and hold the switch until the window is fully closed 7 Open the window and then try to close it automatically Reset and repeat the procedure if the window does not close automatically Windows and Mirrors Accessory Delay if Equipped You can use the window switches for several minutes after you have switched the ignition off or until either front door is opened GLOBAL OPENING AND CLOSING iF EquippeD You can use the remote control to operate the windows with the ignition off Note You can enable or disable this feature in the information display or see an authorized dealer Note 7o operate this feature accessory delay must not be active Opening the Windows You can only open the windows for a short time after you unlock your vehicle with the remote control After you unlock your vehicle press and hold the remote control unlock button to open the windows
78. axle fluid every 100000 miles 160000 kilometers Rear axle fluid change may be waived if the axle was filled with 75W140 synthetic gear fluid meeting Ford specification WSL M2C192 A part number Tourneo Connect Transit Connect CHC Canada United States of America FITZ 19580 B or equivalent Add four ounces 118 mL of additive friction modifier XL 3 EST M2C118 A or equivalent for complete refill of Traction Lok rear axles Change the axle fluid anytime the axle submerges in water California fuel filter replacement If you register your vehicle in California the California Air Resources Board has determined that the failure to perform this maintenance item does not nullify the emission warranty or limit recall liability before the completion of your vehicle s useful life Ford Motor Company however urges you to have all recommended maintenance services performed at the specified intervals and to record all vehicle service Hot climate oil change intervals Vehicles operating in the Middle East North Africa Sub Saharan Africa or locations with similar climates using an American Petroleum Institute API Certified for Gasoline Engines Certification mark oil of SM or SN quality the normal oil change interval is 5000 miles 8000 kilometers If the available API SM or SN oils are not available then the oil change interval is 3000 miles 4800 kilometers Scheduled Maintenance Engine air filter and cabin
79. become stuck in the open position This can cause loss of vehicle control Always correctly install the floor mats to the retention posts so that they cannot slip out of position or obstruct pedal operation Driving Hints WARNINGS Do not place unsecured floor mats or any other covering in the foot well Do not place additional floor mats or any other covering on top of the original floor mats This will reduce the pedal clearance and interfere with the pedal operation Do not allow objects to fall or become trapped under the pedals of your vehicle This can cause loss of vehicle control Carry out regular inspections to make sure the floor mats are secure To install the floor mats position the floor mat eyelet over the retention post and press down to lock in position Remove in reverse order 155 Tourneo Connect Transit Connect CHC Canada United States of America Roadside Emergencies ROADSIDE ASSISTANCE Vehicles Sold In The U S Getting Roadside Assistance To fully assist you should you have a vehicle concern Ford Motor Company offers a complimentary roadside assistance program This program is separate from the New Vehicle Limited Warranty The service is available 24 hours seven days a week for the coverage period listed on the Roadside Assistance Card included in your Owner s Manual portfolio Roadside assistance will cover a flat tire change with a good spare if
80. belt Grasp the shoulder portion and pull downward until the entire safety belt is pulled out Allow the safety belt to retract As the safety belt retracts you will hear a clicking sound This indicates the safety belt is now in the automatic locking mode 2 How to Disengage the Automatic Locking Mode Unbuckle the combination lap and shoulder belt and allow it to retract completely to disengage the automatic locking mode and return the safety belt to the vehicle sensitive emergency locking mode Safety Belt Extension Assembly WARNING Do not use extensions to change the fit of the shoulder belt across the torso If the safety belt is too short when fully extended a safety belt extension assembly can be obtained from an authorized dealer Tourneo Connect Transit Connect CHC Canada United States of America 28 Only use extensions manufactured by the same supplier as the safety belt Manufacturer identification is located at the end of the webbing on the label Only use an extension if the safety belt is too short for you when fully extended SAFETY BELT HEIGHT ADJUSTMENT WARNING Position the safety belt height adjuster so that the safety belt rests across the middle of your shoulder Failure to adjust the safety belt correctly could reduce its effectiveness and increase the risk of injury in a crash E165022 1 Press the button 2 Slide the height adjuster up or down 3 Release
81. by pressing OK Scroll until lt App name gt Menu is displayed such as Pandora Menu then press OK From here you can access an application s features such as Thumbs up and Thumbs down For more information please visit www SYNCMyRide com o x To Access Using Voice Commands 1 Press the voice icon 2 When prompted say Mobile Apps 3 Say the name of the application after the tone The app should start While an app is running through SYNC you can press the voice button and speak commands specific to the app such as Play Station Quickmix Say Help to discover available voice commands A SYNC If Equipped USING SYNC WITH YOUR MEDIA PLAYER You can access and play music from your digital music player over your vehicle s speaker system using the system s media menu or voice commands You can also sort and play your music by specific categories such as artist and album Note The system is capable of indexing up to 30 000 songs SYNC is capable of hosting nearly any digital media player including iPod Zune Plays from device players and most USB drives SYNC also supports audio formats such as MP3 WMA WAV and ACC Connecting Your Digital Media Player to the USB Port Note f your digital media player has a power switch make sure you switch it on before plugging it in To Connect Using Voice Commands 1 Plug the device into the USB port 2 Pres
82. call Choose from possible system ring tones your currently paired phone s ring tone a beep text to speech or a silent notification MyFord Touch it equipped Text Message Notification Select a text message notification if supported by your phone Choose from possible system alert tones text to speech or silent Internet Data Connection If your phone is compatible use this screen to adjust your internet data connection Select to make your connection profile with the personal area network or to turn off your connection You can also choose to adjust your settings or have the system always connect never connect when roaming or query on connect Press for more information Manage Phonebook Touch this button to access features such as automatic phonebook download re download your phonebook add contacts from your phone as well as delete or upload your phonebook Roaming Warning Touch this button to have the system alert you when your phone is in roaming mode Phone Voice Commands Press the voice button on the us steering wheel controls When prompted say any of the following commands Tourneo Connect Transit Connect CHC Canada United States of America PHONE Call Join calls Call lt name gt Listen to text message lt gt Call lt name gt at home Listen to text messages Call lt name gt at work Messages Call lt name gt on
83. can lead to an accident or other serious consequences Keep User s Guidein vehicle When kept in the vehicle the User s Guide will be a ready reference for you and other users unfamiliar with the Windows Automotive based system Please make certain that before using the system for the first time all persons have access to the User s Guide and read its instructions and safety information carefully Appendices WARNING Operating certain parts of this system while driving can distract your attention away from the road and possibly cause an accident or other serious consequences Do not change system settings or enter data non verbally using your hands while driving Stop the vehicle in a safe and legal manner before attempting these operations This is important since while setting up or changing some functions you might be required to distract your attention away fromthe road and remove your hands from the wheel General Operation Voice Command Control Functions within the Windows Automotive based system may be accomplished using only voice commands Using voice commands while driving allows you to operate the system without removing your hands from the wheel Prolonged Views of Screen Do not access any function requiring a prolonged view of the screen while you are driving Pull over in a safe and legal manner before attempting to access a function of the system requiring prolonged attention Even occasion
84. comprehensive way to perform a thorough inspection of your vehicle Your checklist gives you immediate feedback on the overall condition of your vehicle SPECIAL OPERATING CONDITIONS SCHEDULED MAINTENANCE If you operate your vehicle primarily in any of the following conditions you need to perform extra maintenance as indicated If you operate your vehicle occasionally under any of these conditions it is not necessary to perform the extra maintenance For specific recommendations see your dealership service advisor or technician Tourneo Connect Transit Connect CHC Canada United States of America Brake coolant recovery reservoir automatic transmission and window washer If your vehicle is equipped with a temporary mobility kit check the tire sealant expiration Use By date on the canister Replace as needed Perform the services shown in the following tables when specified or within 3000 miles 4800 kilometers of the OIL CHANGE REQUIRED message appearing in the information display Example 1 The OIL CHANGE REQUIRED message comes on at 28751 miles 46270 kilometers Perform the 30000 mile 48000 kilometer automatic transmission fluid replacement Example 2 The OIL CHANGE REQUIRED message has not come on but the odometer reads 30000 miles 48000 kilometers for example the Intelligent Oil Life Monitor was reset at 25000 miles 40000 kilometers Perform the engine air filter replacement 375 Sched
85. dealers In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory related vehicle service concern have been unsatisfactory Ford of Canada participates in an impartial third party mediation arbitration program administered by the Canadian Motor Vehicle Arbitration Plan CAMVAP The CAMVAP program is a straight forward and relatively speedy alternative to resolve a disagreement when all other efforts to produce a settlement have failed This procedure is without cost to you and is designed to eliminate the need for lengthy and expensive legal proceedings Customer Assistance Inthe CAMVAP program impartial third party arbitrators conduct hearings at mutually convenient times and places in an informal environment These impartial arbitrators review the positions of the parties make decisions and when appropriate render awards to resolve disputes CAMVAP decisions are fast fair and final as the arbitrator s award is binding on both you and Ford of Canada CAMVAP services are available in all Canadian territories and provinces For more information without charge or obligation call your CAMVAP Provincial Administrator directly at 1 800 207 0685 or visit www camvap ca GETTING ASSISTANCE OUTSIDE THE U S AND CANADA Before exporting your vehicle to a foreign country contact the appropriate foreign embassy or consulate These officials can inform you o
86. deployment it is normal to notice a smoke like powdery residue or smell the burnt propellant This may consist of cornstarch talcum powder to lubricate the bag or sodium compounds for example baking soda that result from the combustion process that inflates the airbag Small amounts of sodium hydroxide may be present which may irritate the skin and eyes but none of the residue is toxic While the system is designed to help reduce serious injuries contact witha deploying airbag may also cause abrasions or swelling Temporary hearing loss is also a possibility as a result of the noise associated with a deploying airbag Because airbags must inflate rapidly and with considerable force there is the risk of death or serious injuries such as fractures facial and eye injuries or internal injuries particularly to occupants who are not properly restrained or are otherwise out of position at the time of airbag deployment Thus it is extremely important that occupants be properly restrained as far away from the airbag module as possible while maintaining vehicle control Routine maintenance of the airbags is not required Supplementary Restraints System DRIVER AND PASSENGER AIRBAGS WARNINGS Never place your arm or any objects over an airbag module Placing your arm over a deploying airbag can result in serious arm fractures or other injuries Objects placed on or over the airbag inflation area may cause those object
87. desired selection appears in the display SYNC takes you back to the Advanced menu Languages Choose between English Fran ais and Espa ol Once selected all of the radio displays and prompts are in the selected language 1 Press OK to select and then scroll through the languages 269 Tourneo Connect Transit Connect CHC Canada United States of America SYNC If Equipped If you select You can 2 Press OK when the desired selection appears in the display If you change the language setting the display indicates that the system is updating When complete SYNC takes you back to the Advanced menu Factory Defaults Return to the factory default settings This selection does not erase your indexed information phonebook call history text messages and paired devices Press OK to select and then press OK again when Restore Defaults appears in the display 2 Press OK to confirm Master Reset Completely erase all information stored on SYNC phonebook call history text messages and paired devices and return to the factory default settings Press OK to select The display indicates when complete and SYNC takes you back to the Advanced menu Install Application Install applications you have downloaded Press OK and scroll to select Press OK to confirm Delete All Devices Delete all previously paired phones and all information originally saved with those phones P
88. does not have an auto install program or active security settings SYNC does not recognize my device when I turn onthe Car This is a device limitation Make sure you are not eaving the device in your vehicle during very hot or cold temperatures Bluetooth audio does not stream This is a phone dependent feature The device is not connected Make sure you properly connect the device to SYNC and that you have pressed play on your device SYNC does not recognize music that is on my device Your music files may not contain the proper artist song title album or genre information The file may be corrupted The song may have copy right protection which does not allow it to play Make sure that all song details are populated Some devices require you to change the USB settings from mass storage to MTP class Vehicle Health Report and Services Traffic Directions and Information issues Possible cause s Possible solution s received a text that did You did not activate your not activate Vehicle Health account on the website Report You may have the wrong VIN vehicle identification number listed 288 Tourneo Connect Transit Connect CHC Canada United States of America This is a free feature but you must first register online to use it SYNC If Equipped Vehicle Health Report and Services Traffic Directi
89. downloaded applications or view the current software licenses Master Reset Select to restore factory defaults This erases all personal settings and personal data 1 Settings icon 2 Settings Toaccessupress 3 Voice Control Then select from the following Voice Control Voice Control Interaction Mode Standard interaction mode provides more detailed inter action and guidance Advanced mode has less audible interaction and more tone prompts Confirmation Prompts Have the system ask you short questions if it has not clearly heard or understood your request 303 Tourneo Connect Transit Connect CHC Canada United States of America MyFord Touch if equipped Voice Control Note Even with confirmation prompts turned off the system may occasionally ask you to confirm settings Media Candidate Lists Candidate lists are possible results from your voice commands The system simply makes a best guess at your request with these turned off Phone Candidate Lists Candidate lists are possible results from your voice commands The system simply makes a best guess at your request with these turned off Voice Control Volume This allows you to adjust the system s voice volume level 1 Settings icon Media Player T l 2 Settings Then select from the following Media Player Autoplay When this feature is on the system automatically switches
90. flat against the frame and is fully tight Try to push or pull then turn the tire to be sure it will not move Loosen and retighten if necessary Failure to properly stow the spare tire may result in failure of the winch cable and loss of the tire 7 Repeat this tightness check procedure when servicing the spare tire pressure every six months per scheduled maintenance information or at any time that the spare tire is disturbed through service of other components Return the jack and tools to the storage position in the cargo area 231 Wheels and Tires TECHNICAL SPECIFICATIONS Wheel Lug Nut Torque Specifications WARNING When a wheel is installed always remove any corrosion dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the wheel hub brake drum or brake disc that contacts the wheel Make sure that any fasteners that attach the rotor to the hub are secured so they do not interfere with the mounting surfaces of the wheel Installing wheels without correct metal to metal contact at the wheel mounting surfaces can cause the wheel nuts to loosen and the wheel to come off while your vehicle is in motion resulting in loss of control Bolt size Ib ft Nm M12 x1 5 100 135 Torque specifications are for nut and bolt threads free of dirt and rust Use only Ford recommended replacement fasteners Retighten the lug nuts to the specified torque within 10
91. following functions Scan allows you to hear a brief sampling of all available stations This feature still works when HD Radio reception is on although it does not scan for HD2 HD7 channels You may see the HD logo appear if the station has a digital broadcast Memory presets allow you to save an active channel as a memory preset Touch and hold a memory preset slot until the sound returns There is a brief mute while the radio saves the station Sound returns when finished When switching to an HD2 or HD3 memory preset the sound mutes before the digital audio plays because the system has to reacquire the digital signal Note As with any saved radio station you cannot access the saved station if your vehicle is outside the station s reception area MyFord Touch it equipped HD Radio Reception and Station Troubleshooting Potential reception issues Reception area If you are listening to a multicast station and you are on the fringe of the reception area the station may mute due to weak signal strength If you are listening to HD1 the system switches back to the analog broadcast until the digital broadcast is available again However if you are listening to any of the possible HD2 HD7 multicast channels the station mutes and stays muted unless it is able to connect to the digital signal again Station blending When the system first receives a station aside from HD2 HD7 multicast stations
92. from the following Brightness allows you to make the screen display brighter or dimmer Mode allows you to turn the display off It also allows you to set the screen to acertain brightness or have the system automatically change based on the outside light level If you select AUTO or NIGHT you have the options of turning the display s Auto Dim feature on or off and changing the Auto Dim Manual Offset feature Edit Wallpaper allows you to display the default photo or upload your own To make adjustments using the touchscreen press Tourneo Connect Transit Connect CHC Canada United States of America 301 Uploading Photos for Your Home Screen Wallpaper Note You cannot load photos directly from your camera You must access the photos either from your USB mass storage device or from an SD card Note Photographs with extremely large dimensions such as 2048 x 1536 may not be compatible and appear as a blank black image on the display Your system allows you to upload and view up to 32 photos To access press Settings icon Display Edit Wallpaper follow the system prompts to upload your photographs Only the photograph s which meets the following conditions display Compatible file formats are as follows Jpg gif ong omp Each file must be 1 5 MB or less Recommended dimensions 800 x384 1 2 3 4 Sound 1 Settings icon 2 Sound Then select from the following Bass M
93. i j E129926 Fuse Fuse Rating Circuits protected Fuel pump Not used Not used Passive anti theft system transceiver Interior lamp Driver door switch pack Glove compartment lamp 170 Tourneo Connect Transit Connect CHC Canada United States of America Fuses Fuse Fuse Rating Circuits protected Overhead console switch bank F61 Not used F62 5A Autowipers Auto dimming interior mirror F63 Not used F64 Not used F65 10A Liftgate release F66 20A Front door double locking and unlock relay F67 7 5A SYNC Front display interface module Global positioning system module F68 Not used F69 5A Instrument panel cluster F70 20A Central locking relay F71 10A Heating control head manual air conditioning Dual automatic temperature control F72 7 5A Steering wheel module F73 7 5A Data link connector Battery backup sounder F74 15A High beam headlamp F75 15A Front fog lamp F76 10A Reversing lamp F77 20A Washer pump F78 5A Not used F79 15A Audio unit DVD navigation system Touchscreen Hazard flasher switch Door lock switch F80 Not used F81 5A Power sunroof 171 Tourneo Connect Transit Connect CHC Canada United States of America Fuses Fuse Fuse Rating Circuits protected interior motion sensor F82 20A Washer pump ground fuse F83 20A Central locking ground fuse F84 20A D
94. icon 2 Help E142626 The Wi Fi CERTIFIED Logo is a certification mark of the Wi Fi Alliance Then select from the following 308 Tourneo Connect Transit Connect CHC Canada United States of America MyFord Touch it equipped Help Where Am View your vehicle s current location if your vehicle is equipped with navigation If your vehicle is not equipped with navigation nothing displays System Information Touchscreen system serial number Your vehicle identification number VIN Touchscreen system software version Navigation system version Map database version Sirius satellite radio ESN Gracenote Database Information and Library version Software Licenses View the licenses for any software and applications installed on your system Driving Restrictions Certain features are not accessible when your vehicle is moving 911 Assist Turn on and turn off the 911 Assist feature See Informa tion page 334 In Case of Emergency ICE Quick Dial allows you to save up to two numbers as ICE contacts for quick access if there is an emergency Select Edit to access your phonebook and then select the desired contacts The numbers then appear as options on this screen for the ICE land ICE 2 buttons The ICE contacts you select appear at the end of the 911 Assist call process Voice Command List View categorized lists of voice commands To
95. injuries related to the deployment of side airbags SAFETY CANOPY WARNINGS Do not place objects or mount equipment on or near the headliner at the siderail that may come into contact with a deploying curtain airbag Failure to follow these instructions may increase the risk of personal injury in the event of a crash Do not lean your head on the door The curtain airbag could injure you as it deploys from the headliner Supplementary Restraints System WARNINGS Do not attempt to service repair or modify the curtain airbags its fuses the A B C or D pillar trim or the headliner on a vehicle containing curtain airbags as you could be seriously injured or killed Contact your authorized dealer as soon as possible All occupants of your vehicle including the driver should always wear their safety belts even when an airbag supplemental restraint system and curtain airbag is provided Failure to properly wear your safety belt could seriously increase the risk of injury or death To reduce risk of injury do not obstruct or place objects in the deployment path of the curtain airbag If the curtain airbags have deployed the curtain airbags will not function again The curtain airbags including the A B C and D pillar trim and headliner must be inspected and serviced by an authorized dealer If the curtain airbag is not replaced the unrepaired area will increase the risk of injury in a crash
96. is normal behavior Wait until the audio is available Cannot access HD2 or HD3 multicast channel when recalling a preset or froma direct tune The previously stored multicast preset or direct tune is not available in your current reception area No action required The station is not available in your current location Text information does not match currently playing audio Data service issue by the radio broadcaster Fill out the station issue form at website listed below There is no text information shown for currently selected frequency Data service issue by the radio broadcaster Fill out the station issue form at website listed below HD2 HD7 stations not found when Sean is pressed Pressing Sean disables HD2 HD7 channel search No action required This is normal behavior http www ibiquity com automotive report_radio_station_experiences HD Radio Technology manufactured under license from iBiquity Digital Corp U S and foreign patents HD Radio and the HD and HD Radio logos are proprietary trademarks of iBiquity Digital Corp Ford Motor Company and iBiquity Digital Corp are not responsible for the content sent using HD Radio technology Content may be changed added or deleted at any time at the station owner s discretion 316 Tourneo Connect Transit Connect CHC Canada United States of America Radio Voice Commands If you are listening to the ra
97. is subject to U S and European Union export jurisdiction You agree to comply with all applicable international and national laws that apply to the SOFTWARE including the U S Export Administration Regulations as well as end user end use and destination restrictions issued by U S and other governments For additional information see http www microsoft com exporting Appendices TRADEMARKS This EULA does not grant you any rights in connection with any trademarks or service marks of FORD MOTOR COMPANY MS Microsoft Corporation third party software or service providers their affiliates or suppliers PRODUCT SUPPORT Product support for the SOFTWARE is not provided by MS its parent corporation Microsoft Corporation or their affiliates or subsidiaries For product support please refer to FORD MOTOR COMPANY instructions provided in the documentation for the DEVICE Should you have any questions concerning this EULA or if you desire to contact FORD MOTOR COMPANY for any other reason please refer to the address provided in the documentation for the DEVICE No Liability for Certain Damages EXCEPT AS PROHIBITED BY LAW FORD MOTOR COMPANY ANY THIRD PARTY SOFTWARE OR SERVICES SUPPLIERS MS MICROSOFT CORPORATION AND THEIR AFFILIATES SHALL HAVE NO LIABILITY FOR ANY INDIRECT SPECIAL CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SOFT WARE THIS LIMITATION SHALL AP
98. is intended for temporary use only This means that if you need to use it you should replace it as soon as possible with a road wheel and tire assembly that is the same size and type as the road tires and wheels that were originally provided by Ford If the dissimilar spare tire or wheel is damaged it should be replaced rather than repaired is defined as a spare wheel and tire and can be one of three types T type mini spare This spare tire begins with the letter T for tire size and may have Temporary Use Only molded in the sidewall 2 Full size dissimilar spare with label on wheel This spare tire has a label on the wheel that states THIS WHEEL AND TIRE ASSEMBLY FOR TEMPORARY USE ONLY When driving with one of the dissimilar spare tires listed above do not Exceed 50 mph 80 km h Load the vehicle beyond maximum vehicle load rating listed on the Safety Compliance Label Tow a trailer Adissimilar spare wheel and tire assembly assembly that is different in brand size or appearance from the road tires and wheels Use snow chains on the end of the vehicle with the dissimilar spare tire Use more than one dissimilar spare tire at atime 228 Tourneo Connect Transit Connect CHC Canada United States of America Use commercial car washing equipment Try to repair the dissimilar spare tire Use of one of the dissimilar spare tires listed above at any one wheel location can lead to impai
99. it to the original position Pull on the seatback to make sure that it has fully latched after returning the seatback to its original position An unlatched seat may become dangerous if you stop suddenly or have a crash 98 Tourneo Connect Transit Connect CHC Canada United States of America Moving the Seat Backward and Forward WARNING Rock the seat backward and forward after releasing the lever to make sure that itis fully engaged in its catch An unlatched seat can be dangerous in a crash and could result in serious personal injury or death E130249 Adjusting the Lumbar Support E142199 Seats Adjusting the Height of the Drivers A Gt tet oF s E70730 a Se Recline Adjustment E138646 Folding the Seatback WARNINGS When folding the seatback down take care not to get your fingers caught between the seatback and seat frame Failure to follow this warning could result in serious personal injury Tourneo Connect Transit Connect CHC Canada United States of America WARNINGS Do not sit behind a seat that you fold forward This can increase the risk of serious personal injury in a crash ip E167549 1 Lift the lever 2 Fold the seatback forward POWER SEATS f eouippPep WARNINGS Do not adjust the driver s seat or seatback when your vehicle is moving Do not place cargo or any objects behind the seatback before returning it to the original position
100. locked into position A seat that it is not locked into position can be dangerous in acrash and could cause serious personal injury or death E167642 2 Pull the strap on the rear of the seat cushion 3 Fold the seat cushion forward 103 Tourneo Connect Transit Connect CHC Canada United States of America Seats 4 Ka Qo E167643 4 Pull the strap on the rear of the seatback 5 Fold the seatback forward Unfolding the Seat KURO W oe SS Va 1 E167644 1 Pull the strap on the rear of the seatback 2 Unfold the seat back backward and lock into position 3 Unfold the seat cushion backward and lock into position Tourneo Connect Transit Connect CHC Canada United States of America Creating a Level Load Floor E167645 The carpeted cover is held in position by magnets Fold the carpeted cover forward to cover up the folded seats HEATED SEATS iF couippep WARNING People who are unable to feel pain to their skin because of advanced age chronic illness diabetes spinal cord injury medication alcohol use exhaustion or other physical conditions must exercise care when using the heated seat The heated seat may cause burns even at low temperatures especially if used for long periods of time Do not place anything on the seat that insulates against heat such as a blanket or cushion This may cause the heated seat to overheat Do not puncture the seat with pins needles
101. mode rotate the map view by swiping your finger across the shaded bar with the arrows Map Icons A s Scroll cursor allows you to scroll 3 the map the fixed icon is in the center of the screen The map position closest to the cursor is in a window on the top center part of the screen Vehicle mark shows the current location of your vehicle It stays in the center of the map display except when in scroll mode Address book entry default coy icon s indicates the location on L1 the map ofan address book entry This is the default symbol shown after the entry has been stored to the Address Book by any method other than the map You can select from any of the 22 icons available You can use each icon more than once MyFord Touch it equipped Home indicates the location on the map currently stored as the home position You can only save one address from the Address Book as your Home entry You cannot change this icon POI Point Of Interest icons indicate locations of any point of interest categories you choose to display on the map You can choose to display three point of interest categories on the map at one time a p the p list Starting point indicates the starting point of a planned route Waypoint indicates the location of a waypoint on the map The number inside the circle is different for each waypoint and represents osition of the waypoint in the route Destination sym
102. nearest POI Destination play nametags 350 Tourneo Connect Transit Connect CHC Canada United States of America Voice guidance off Voice guidance on Where am Zoom in MyFord Touch it equipped Navigation system voice commands Zoom out NAVIGATION Zoom maximum Help Zoom province These commands are only available when a navigation route is active If you say Destination you can then say any command in the following Destination chart If you say Navigation you can then say any command in the following Navigation chart DESTINATION lt nametag gt lt POI category gt Favorites Home Intersection Nearest lt POI category gt Nearest POI Play nametags POI category Previous destination Street address Help NAVIGATION Destination Zoom city Zoom country Zoom minimum Tourneo Connect Transit Connect CHC Canada United States of America 35 Zoom state Zoom street Zoom to lt distance gt Help If you say Destination you can then say any command in the Destination chart One shot Destination Street Address When you say either Navigation destination street address or Destination street address the system asks you to say the full a
103. of 10 15 conventional trailer or king pin weight of 15 25 fifth wheel trailer Consult an authorized dealer or the RV and Trailer Towing Guide available at an authorized dealer for more detailed information Tongue Load or Fifth Wheel King Pin Weight refers to the amount of the weight that a trailer pushes down on atrailer hitch Tourneo Connect Transit Connect CHC Canada United States of America 142 Examples For a 5000 pound 2268 kilogram conventional trailer multiply 5000 by 0 10 and 0 15 to obtain a proper tongue load range of 500 to 750 pounds 227 to 340 kilograms For an 11500 pound 5216 kilogram fifth wheel trailer multiply by 0 15 and 0 25 to obtain a proper king pin load range of 1725 to 2875 pounds 782 to 1304 kilograms WARNINGS A Do not exceed the GVWR or e specified on the the GAWR ified on th Safety Compliance Certification Label A Do not use replacement tires with lower load carrying capacities than the original tires because they may lower the vehicle s GVWR and GAWR limitations Replacement tires with a higher limit than the original tires do not increase the GVWR and GAWR limitations A Exceeding any vehicle weight rating limitation could result in serious damage to the vehicle and or personal injury Steps for determining the correct load limit 1 Locate the statement The combined weight of occupants and cargo should never exceed XXX kg or XXX lb on your
104. off road conditions Extended idling Extended hot or cold operation 3000 4999 miles Extreme 4000 7999 km Maximum load or towing Extreme hot or cold operation Tourneo Connect Transit Connect CHC Canada United States of America Scheduled Maintenance Maintenance Intervals At every oil change interval as indicated by the information display Change engine oil and filter Rotate the tires Perform a multi point inspection recommended Inspect the automatic transmission fluid level Consult your dealer for requirements Inspect the brake pads shoes rotors drums brake linings hoses and parking brake Inspect the engine cooling system strength and hoses Inspect the exhaust system and heat shields Inspect the rear axle and U joints Lubricate any areas with grease fittings All wheel drive vehicles Inspect the half shaft boots Inspect the steering linkage ball joints suspension tire rod ends driveshaft and U joints Lubricate any areas with grease fittings All wheel drive vehicles Inspect the tires tire wear and measure the tread depth Inspect the wheels and related components for abnormal noise wear looseness or drag Do not exceed one year or 10000 miles 16000 kilometers between service intervals Reset the Intelligent Oil Life Monitor after engine oil and filter changes See Engine Oil Check page 180
105. on engine start up and stays on when you turn the traction control system off When you turn the traction control system off or on amessage appears in the information display showing system status Stability Control PRINCIPLE OF OPERATION WARNINGS Vehicle modifications involving braking system aftermarket roof racks suspension steering system tire construction and wheel and tire size may change the handling characteristics of your vehicle and may adversely affect the performance of the AdvanceTrac system In addition installing any stereo loudspeakers may interfere with and adversely affect the AdvanceTrac system Install any aftermarket stereo loudspeaker as far as possible from the front center console the tunnel and the front seats in order to minimize the risk of interfering with the AdvanceTrac sensors Reducing the effectiveness of the AdvanceTrac system could lead to an increased risk of loss of vehicle control vehicle rollover personal injury and death Remember that even advanced technology cannot defy the laws of physics It s always possible to lose control of a vehicle due to inappropriate driver input for the conditions Aggressive driving on any road condition can cause you to lose control of your vehicle increasing the risk of personal injury or property damage Activation of the AdvanceTrac system is an indication that at least some of the tires have exceeded their ability to grip
106. on the brake pedal and shift the transmission to N 8 Allow the engine to run for at least one minute by pressing on the accelerator pedal Tourneo Connect Transit Connect CHC Canada United States of America 9 Drive the vehicle at least 10 miles 16 kilometers to completely relearn the idle and fuel trim strategy Note f you do not allow the engine to relearn the idle and fuel trim strategy the idle quality of your vehicle may be adversely affected until the engine computer eventually relearns the idle trim and fuel trim strategy Note Always dispose of automotive batteries in a responsible manner Follow your local authorized standards for disposal Call your local authorized recycling center to find out more about recycling automotive batteries Note t is recommended that the negative battery cable terminal be disconnected from the battery if you plan to store your vehicle for an extended period of time CHECKING THE WIPER BLADES E142463 Run the tip of your fingers over the edge of the blade to check for roughness Clean the wiper blades with washer fluid or water applied with a soft sponge or cloth Maintenance CHANGING THE WIPER BLADES You can manually move the wiper arms when you switch the ignition off Pull the wiper blade and wiper arm away from the glass This allows for ease of wiper blade replacement and cleaning under the wiper blades Replace wipe
107. only say Browse you can then say any commands in the following chart This command is only usable if you have an active subscription to SIRIUS satellite radio BROWSE lt League gt Games lt Sirius category gt channels SD card Sirius Channel Guide USB Help This command is only usable if you have an active subscription to SIRIUS satellite radio For more commands in SD card or USB mode see the SD Card and USB Port section of this chapter 31 Tourneo Connect Transit Connect CHC Canada United States of America MyFord Touch if equipped Sample commands lt 87 9 107 9 gt lt 530 1710 gt lt Channel name gt AM lt 530 1710 gt FM lt 87 9 107 9 gt Play album lt name gt Play artist lt name gt Play genre lt name gt Play playlist lt name gt Play song lt name gt Play lt name gt Play lt name song or album gt by lt artist name gt Sirius lt O 223 gt Sports games This command is only usable if you have an active subscription to SIRIUS satellite radio The commands that have around the word means that the word is optional For example if you say Play Metallica this is the same as the voice command Play artist lt name gt AM FM Radio Touch the AM or FM tab to listen D to the rad
108. or in a territory in which 911 is the emergency number Tourneo Connect Transit Connect CHC Canada United States of America 272 In the Event of a Crash Not all crashes will deploy an airbag or activate the fuel pump shut off the triggers for 911 Assist If a connected cell phone sustains damage or loses its connection to SYNC during a crash SYNC will search for and try to connect toa previously paired cell phone SYNC will then attempt to call the emergency services Before making the call SYNC provides a short window of time about 10 seconds to cancel the call If you fail to cancel the call SYNC attempts to dial 911 SYNC says the following or a similar message SYNC will attempt to call 911 to cancel the call press Cancel on your screen or press and hold the phone button on your steering wheel If you do not cancel the call and SYNC makes a successful call a pre recorded message plays for the 911 operator and then the occupant s in your vehicle is able to talk with the operator Be prepared to provide your name phone number and location immediately because not all 911 systems are capable of receiving this information electronically 911 Assist May Not Work If Your cellular phone or 911 Assist hardware sustains damage in a crash The vehicle s battery or the SYNC system has no power The phone s thrown from your vehicle are the ones paired and connected to the system SYNC If Equipp
109. possible If the side airbag has deployed the airbag will not function again The side airbag system including the seat must be inspected and serviced by an authorized dealer If the airbag is not replaced the unrepaired area will increase the risk of injury in a crash The side airbags are located on the outboard side of the seatbacks of the front seats In certain sideways crashes the airbag on the side affected by the crash will be inflated The airbag was designed to inflate between the door panel and occupant to further enhance the protection provided occupants in side impact crashes E152533 Tourneo Connect Transit Connect CHC Canada United States of America 38 The system consists of the following A label or embossed side panel indicating that side airbags are fitted to your vehicle Side airbags located inside the driver and front passenger seatbacks Front passenger sensing system e Crash sensors and monitoring N system with readiness indicator See Crash Sensors and Airbag Indicator page 40 Note The passenger sensing system will deactivate the passenger seat mounted side airbag if it detects an empty passenger seat The design and development of the side airbag system included recommended testing procedures that were developed by a group of automotive safety experts known as the Side Airbag Technical Working Group These recommended testing procedures help reduce the risk of
110. provided herein the Contracting Officer federal government agency or any federal official must notify NAVTEQ prior to seeking additional or alternative rights in the Data Wi Fi hotspot data provided by JiWire 2013 JiWire Gracenote Copyright CD and music related data from Gracenote Inc copyright 2000 2007 Gracenote Gracenote Software copyright 2000 2007 Gracenote This product and service may practice one or more of the following U S Patents 5 987 525 6 061 680 6 154 773 6 161 132 6 230 192 6 230 207 6 240 459 6 330 593 and other patents issued or pending Some services supplied under license from Open Globe Inc for U S Patent 6 304 523 Gracenote and CDDB are registered trademarks of Gracenote The Gracenote logo and logotype and the Powered by Gracenote logo are trademarks of Gracenote Gracenote End User License Agreement EULA This device contains software from Gracenote Inc of 2000 Powell Street Emeryville California 94608 Gracenote Appendices The software from Gracenote the Gracenote Software enables this device to do disc and music file identification and obtain music related information including name artist track and title information Gracenote Data from online servers Gracenote Servers and to perform other functions You may use Gracenote Data only by means of the intended End User functions of this device This device may conta
111. provided with the vehicle except vehicles that have been supplied with a tire inflation kit battery jump start lock out assistance key replacement cost is the customer s responsibility fuel delivery Independent Service Contractors if not prohibited by state local or municipal law shall deliver up to 2 0 gallons 7 5 liters of gasoline or 5 0 gallons 18 9 liters of diesel fuel to a disabled vehicle Fuel delivery service is limited to two no charge occurrences within a 12 month period winch out available within 100 feet 30 5 meters of a paved or county maintained road no recoveries towing Ford and Lincoln eligible vehicles towed to an authorized dealer within 35 miles 56 3 kilometers of the disablement location or to the nearest authorized dealer If a member requests to be towed to an authorized dealer more than 35 miles 56 3 kilometers from the disablement location the member shall be responsible for any mileage costs in excess of 35 miles 56 3 kilometers Tourneo Connect Transit Connect CHC Canada United States of America Trailers shall be covered up to 200 if the disabled eligible vehicle requires service at the nearest authorized dealer If the trailer is disabled but the towing vehicle is operational the trailer does not qualify for any roadside services Vehicles Sold In The U S Using Roadside Assistance Complete the roadside assistance identification card and place
112. provincial ministry of transportation locate your local St John Ambulance office by searching for St John Ambulance on the internet or Transport Canada at 1 800 333 0371 http www tc gc ca Failure to properly restrain children in safety seats made especially for their height age and weight may result in an increased risk of serious injury or death to your child Child Safety Recommendations for Safety Restraints for Children Child Child size height weight or age Recommended restraint type Infants or Children weighing 40 lb 18 kg or less Use a child safety seat toddlers generally age four or younger sometimes called an infant carrier convertible seat or toddler seat Small children Children who have outgrown or no longer Use a belt positioning properly fit in a child safety seat gener booster seat ally children who are less than 4 ft 9 in 1 45 m tall are greater than age four and less than age 12 and between 40 lb 18 kg and 80 lb 36 kg and upward to 100 lb 45 kg if recommended by your child restraint manufacturer Larger children Children who have outgrown or no longer Use a vehicle safety belt properly fit in a belt positioning booster having the lap belt snug seat generally children who are at least and low across the hips 4 ft 9 in 1 45 m tall or greater than 80 shoulder belt centered lb 36 kg or 100 lb 45 kg if recom across the shoulder and mended by
113. release the parking brake have the system checked by an authorized dealer If the system is disabled normal HINTS ON DRIVING WITH ANTI LOCK BRAKES Note When the system is operating the brake pedal will pulse and may travel further Maintain pressure on the brake pedal You may also hear a noise from the system This is normal The anti lock braking system will not eliminate the risks when you drive too closely to the vehicle in front of you your vehicle is hydroplaning you take corners too fast the road surface is poor Brakes PARKING BRAKE WARNING Always set the parking brake fully and leave your vehicle with the transmission selector lever in position P Note Do not press the release button while pulling the lever up To apply the parking brake 1 Press the foot brake pedal firmly 2 Pull the parking brake lever up to its fullest extent Note f you park your vehicle on a hill and facing uphill move the transmission selector lever to position P and turn the steering wheel away from the curb Note f you park your vehicle on a hill and facing downhill move the transmission selector lever to P and turn the steering wheel toward the curb To release the parking brake 1 Press the brake pedal firmly 2 Pull the lever up slightly 3 Press the release button and push the lever down HILL START ASSIST iF equipped WARNINGS The system does not replace the parking b
114. remove some messages from the information display Other messages will be removed automatically after a short time Certain messages need to be confirmed before you can access the menus The message indicator li illuminates to supplement some messages It will be red or amber depending on the severity of the message and will remain on until the cause of the message has been rectified Some messages will be supplemented by a system specific symbol with a message indicator Note Depending on the options on your vehicle not all of the messages will display or be available Certain messages may be abbreviated or shortened depending upon which instrument cluster type you have Airbag Message Message Indic Action ator Airbag fault Amber Have your vehicle checked by an authorized Service now dealer as soon as possible Alarm Message Message Indic Action ator Alarm activated Amber Displays when the alarm has been triggered Check Vehicle due to unauthorized entry See Anti Theft Alarm page 53 Alarm fault Service required Have your vehicle checked by an authorized dealer as soon as possible Tourneo Connect Transit Connect CHC Canada United States of America 81 Information Displays Battery and Charging System Message Message Indic ator Action Electrica
115. restraint system it is indicated by one or more of the following The warning lamp will not illuminate immediately after you switch the ignition on N Tourneo Connect Transit Connect CHC Canada United States of America 40 The warning lamp will either flash or stay lit A series of five beeps will be heard The tone pattern will repeat periodically until the fault the warning lamp or both are repaired If any of these things happen even intermittently the supplemental restraint system must be checked by an authorized dealer immediately Unless repaired the system may not operate correctly in the event of a crash The safety belt pretensioners and the front airbags are designed to deploy when the vehicle sustains longitudinal deceleration sufficient to cause the supplemental restraint system control module to deploy a safety device The fact that the safety belt pretensioners or front airbags did not deploy for both front seat occupants in a crash does not mean that something is wrong with the system The supplemental restraint system control module determined the crash conditions crash severity safety belt usage were not appropriate to deploy these safety devices The design of the front airbags is to deploy only in frontal and near frontal crashes not rollovers side impacts or rear impacts unless the crash causes sufficient longitudinal deceleration The design of the safety belt pretensioners is
116. seat back and centered on the seat cushion with their feet comfortably extended on the floor Sitting improperly can increase the chance of injury in a crash event For example if an occupant slouches lies down turns sideways sits forward leans forward or sideways or puts one or both feet up the chance of injury during a crash is greatly increased Children and Airbags WARNING Airbags can kill or injure a child in a child seat Never place a rear facing child seat in front of an active airbag If you must use a forward facing child seat inthe front seat move the seat upon which the child seat is installed all the way back Supplementary Restraints System E142846 Children must always be properly restrained Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in the front seating position Failure to follow these instructions may increase the risk of injury in a crash FRONT PASSENGER SENSING SYSTEM WARNINGS Even with Advanced Restraints Systems children 12 and under should be properly restrained in a rear seating position Failure to follow this could seriously increase the risk of injury or death Sitting improperly out of position or with the seat back reclined too far can take off weight from the seat cushion and affect the decision of the front passenger sensing system resulting in serious injury or death in a crash To red
117. seat with tether anchors Note f you install a child seat with rigid LATCH attachments do not tighten the tether strap enough to lift the child seat off your vehicle seat cushion when the child is seated in it Keep the tether strap just snug without lifting the front of the child seat Keeping the child seat just touching your vehicle seat gives the best protection in a severe crash Child Safety Route the child safety seat tether strap over the back of the seat For outboard seating positions route the tether strap under the head restraint and between the head restraint posts For the center seating positions route the tether strap over the top of the head restraint If needed the head restraints can also be removed E165605 2 Locate the correct anchor on the back panel of the rear seat for the selected seating position The anchors are labeled with the tether strap symbol and are partially covered by the gap panel Pull the panel back to fully expose the anchors 20 Tourneo Connect Transit Connect CHC Canada United States of America 3 Clip the tether strap to the anchor as shown 4 Tighten the child safety seat tether strap according to the manufacturer s instructions If your child restraint system is equipped with a tether strap and the child restraint manufacturer recommends its use Ford also recommends its use BOOSTER SEATS WARNING Never place or allow a child to place t
118. steel wool no greater than OOOO grade ina circular motion and rinse with water Clean the wiper blades with isopropyl rubbing alcohol or windshield washer fluid Note Do not use razor blades or other sharp objects to clean or remove decals from the inside of the heated rear window The vehicle warranty does not cover damage caused to the heated rear window grid lines CLEANING THE INTERIOR WARNINGS Do not use cleaning solvents bleach or dye on the vehicle s safety belts as these actions may weaken the belt webbing Tourneo Connect Transit Connect CHC Canada United States of America WARNINGS On vehicles equipped with seat mounted airbags do not use chemical solvents or strong detergents Such products could contaminate the side airbag system and affect performance of the side airbag ina collision For fabric carpets cloth seats safety belts and seats equipped with side airbags Remove dust and loose dirt with a vacuum cleaner Remove light stains and soil with Motorcraft Professional Strength Carpet amp Upholstery Cleaner If grease or tar is present on the material spot clean the area first with Motorcraft Spot and Stain Remover In Canada use Motorcraft Multi Purpose Cleaner If a ring forms on the fabric after spot cleaning clean the entire area immediately but do not oversaturate or the ring will set Do not use household cleaning products or glass cleaners
119. sure the gearshift is latched in P Park Turn the ignition to the off position and remove the key whenever you leave your vehicle Do not apply the brake pedal and accelerator pedal simultaneous Applying both pedals simultaneously for more than three seconds will limit engine rom which may result in difficulty maintaining speed in traffic and could lead to serious injury lt Understanding the Positions of Your Automatic Transmission Putting your vehicle in gear 1 Fully press down the brake pedal 2 Press and hold the button on the front of the gearshift lever 3 Move the gearshift lever into the desired gear 4 Release the button and your transmission will remain in the selected gear E133124 Tourneo Connect Transit Connect CHC Canada United States of America P Park This position locks the transmission and prevents the front wheels from turning Come to acomplete stop before putting your vehicle into and out of P Park R Reverse With the gearshift lever in R Reverse the vehicle will move backward Always come to a complete stop before shifting into and out of R Reverse N Neutral With the gearshift lever in N Neutral the vehicle can be started and is free to roll Hold the brake pedal down while in this position D Drive The normal driving position for the best fuel economy Transmission operates in gears one through six S Sport Moving the gearshi
120. system creates these lists when it has the same confidence level of several options based on your voice command Tourneo Connect Transit Connect CHC Canada United States of America sinthe SD card slot To access these settings using the touchscreen press 1 Settings icon 2 Settings 3 Voice Control Then select from the following Interaction Mode Confirmation Prompts Media Candidate Lists Phone Candidate Lists Voice Control Volume To access these settings using voice commands press the voice command icon Wait for the prompt Please say a commana Another tone sounds to let you know the system is listening MyFord Touch it equipped Voice command settings Interaction mode novice Interaction mode advanced Confirmation prompts on Confirmation prompts off Phone candidate lists on Phone candidate lists off Media candidate lists on Media candidate lists off Help Using Voice Commands with the Touchscreen Options The voice command system has a dual mode feature which allows you to switch between using voice commands and making on screen selections This is available only when the system displays a list of candidates generated during a voice command session For example when entering a street address or trying to calla contact from a cell phone paired to the system 299 Tourneo Connect Transit Connect CHC Canada United Sta
121. the button and pull down on the height adjuster to make sure it is locked in place Safety Belts SAFETY BELT WARNINGLAMP AND INDICATOR CHIME Conditions of operation This lamp illuminates and an A audible warning will sound if the driver s safety belt has not been fastened when the vehicle s ignition is turned on If Then The driver s safety belt is not buckled before the ignition switch is turned to the on position The driver s safety belt is buckled while the indicator light is illuminated and the warning chime is sounding The driver s safety belt is buckled before the ignition switch is turned to the on posi tion SAFETY BELT MINDER Belt Minder This feature supplements the safety belt warning function by providing additional reminders by intermittently sounding a chime and illuminating the safety belt warning light when the driver s or front passenger s seat is occupied and the safety belt is unbuckled The safety belt warning light illuminates 1 2 minutes and the warning chime sounds 4 8 seconds The safety belt warning light and warning chime turn off The safety belt warning light and indicator chime remain off The system uses information from the front passenger sensing system to determine if a front seat passenger is present and therefore potentially in need of a warning To avoid activating the Belt Minder feature for objects placed in the front passenger
122. the road this could reduce the operator s ability to control the vehicle potentially resulting in a loss of vehicle control vehicle rollover personal injury and death If your AdvanceTrac system activates SLOW DOWN Tourneo Connect Transit Connect CHC Canada United States of America The AdvanceTrac with Roll Stability Control system helps you keep control of your vehicle when on a slippery surface The electronic stability control portion of the system helps avoid skids and lateral slides and roll stability control helps avoid a vehicle rollover The traction control system helps avoid drive wheel spin and loss of traction See Using Traction Control page 124 E72903 A Vehicle without AdvanceTrac with RSC skidding off its intended route B Vehicle with AdvanceTrac with RSC maintaining control ona slippery surface Stability Control USING STABILITY CONTROL AdvanceTrac with Roll Stability Control RSC The system automatically activates when you start your vehicle The AdvanceTrac with RSC system cannot be completely turned off but the electronic stability control and roll stability control portions of the system are disabled when the transmission is in position R You can turn off the traction control portion of the system independently See Using Traction Control page 124 126 Tourneo Connect Transit Connect CHC Canada United States of America Parking Aids PRINCIPLE OF OPE
123. to deploy only in frontal and near frontal crashes and may also deploy if a side curtain airbag deploys Supplementary Restraints System The design of the side airbags is to deploy only in certain side impact crashes Side airbags may deploy in other types of crashes if your vehicle experiences sufficient sideways motion or deformation The design of the safety canopy is to deploy only in certain side impact crashes or rollover events The safety canopy may deploy in other types of crashes if your vehicle experiences sufficient sideways motion or deformation or a certain likelihood of a rollover event AIRBAG DISPOSAL Contact your authorized dealer as soon as possible Airbags must be disposed of by qualified personnel Al Tourneo Connect Transit Connect CHC Canada United States of America Keys and Remote Controls GENERAL INFORMATION ON RADIO FREQUENCIES This device complies with Part 15 of the FCC Rules and with Industry Canada license exempt RSS standard s Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Note Changes or modifications not expressively approved by the party responsible for compliance could void the user s authority to operate the equipment The term IC before the radio certification number only signifies that I
124. to the media source upon initial connection This allows you to listen to music during the indexing process When this feature is off the system does not automatically switch to the inserted media source Bluetooth Devices Select to connect disconnect add or delete a device You can also set a device as your favorite so that the system automatically attempts to connect to that device at every ignition cycle Gracenote Database Info This allows you to view the version level of the Gracenote Database Gracenote Mgmt With this feature on the Gracenote Database supplies metadata information for your music files This overrides information from your device This feature defaults to off Cover Art Priority With this feature on the Gracenote Database supplied cover art for your music files This overrides any art from your device This feature defaults to Media Player 304 Tourneo Connect Transit Connect CHC Canada United States of America MyFord Touch it equipped Navigation To access press 1 Settings icon 2 Settings 3 Navigation Then select from the following Navigation Map Preferences Turn breadcrumbs on and off Have the system display your turn list top to bottom or bottom to top Turn the Parking POI notification on and off Route Preferences Select shortest route fastest route or ecological route as your preferred route This route
125. type of accessory or accessory bracket from an accessory plug Note Do not use the power point over the vehicle capacity of 12 volt DC 180 watt or a fuse may blow Note ncorrect use of the power points can cause damage not covered by the vehicle warranty Note Always keep the power point caps closed when not in use Location Power points may be found on the center console on the rear of the center console in the luggage compartment Tourneo Connect Transit Connect CHC Canada United States of America CIGAR LIGHTER iF couippep E103382 Press the element in to use the cigar lighter It will pop out automatically Note Do not hold the cigar lighter element pressed in Storage Compartments CUP HOLDERS OVERHEAD CONSOLE WARNINGS WARNING Do not place hot drinks in the cup Do not place heavy objects in the holders when your vehicle is moving storage compartment Heavy objects may become projectiles in a crash or sudden stop which may increase the risk of serious injury Make sure that cups placed in the holders do not obstruct your vision while driving CENTER CONSOLE a WARNING yy Use only soft cups in the cupholder i sa ey ae Hard objects can injure you ina collision E163447 Your vehicle may be equipped with a variety of features E169534 A Cupholder B Storage compartment with auxiliary input jack and USB port C Auxiliary power point 107 Tourneo
126. under license from iBiquity Digital Corp U S and foreign patents HD Radio and the HD and HD Radio logos are proprietary trademarks of iBiquity Digital Corp Ford Motor Company and iBiquity Digital Corp are not responsible for the content sent using HD Radio technology Content may be changed added or deleted at any time at the station owner s discretion SATELLITE RADIO iF equipped SIRIUS broadcasts a variety of music news sports weather traffic and entertainment satellite radio channels For more information and a complete list of SIRIUS satellite radio channels visit www siriusxm com in the United States www sirius ca in Canada or call SIRIUS at 1 888 539 7474 250 Tourneo Connect Transit Connect CHC Canada United States of America Audio System Note This receiver includes the eCos real time operating system eCos is published under the eCos License Satellite Radio Reception Factors Potential satellite radio reception issues Antenna obstructions For optimal reception performance keep the antenna clear of snow and ice build up and keep luggage and other material as far away from the antenna as possible Terrain Hills mountains tall buildings bridges tunnels freeway overpasses parking garages dense tree foliage and thunderstorms can interfere with your reception Station overload When you pass a ground based broadcast repeating tower a stronger signal may over
127. upright and the safety belt properly fastened The lap portion of the safety belt should fit snug and be positioned low across the hips The shoulder portion of the safety belt should be positioned across the chest Pregnant women should also follow this practice See the following figure E170730 Safety Belts Pregnant women should always wear their safety belt The lap belt portion of a combination lap and shoulder belt should be positioned low across the hips below the belly and worn as tight as comfort will allow The shoulder belt should be positioned to cross the middle of the shoulder and the center of the chest Safety Belt Locking Modes WARNINGS After any vehicle crash the safety belt system at all passenger seating positions must be checked by an authorized dealer to verify that the automatic locking retractor feature for child seats is still functioning properly In addition all safety belts should be checked for proper function safety belt and retractor assemblies must be replaced if the safety belt assembly automatic locking retractor feature or any other safety belt function is not operating correctly when checked by an authorized dealer Failure to replace the safety belt and retractor assembly could increase the risk of injury in a crash All safety belts in your vehicle are combination lap and shoulder belts The driver safety belt has the first type of locking mode and the front
128. which case you and all other parties shall immediately cease all use of the TeleNav Software Notwithstanding the foregoing TeleNav may assign this Agreement to any other party at any time without notice provided the assignee remains bound by this Agreement Appendices 8 Miscellaneous 8 1 This Agreement constitutes the entire agreement between TeleNav and you with respect to the subject matter hereof 8 2 Except for the limited licenses expressly granted in this Agreement TeleNav retains all right title and interest in and to the TeleNav Software including without limitation all related intellectual property rights No licenses or other rights which are not expressly granted in this Agreement are intended to or shall be granted or conferred by implication statute inducement estoppel or otherwise and TeleNav and its suppliers and licensors hereby reserve all of their respective rights other than the licenses explicitly granted in this Agreement 8 3 By using the TeleNav Software you consent to receive from TeleNav all communications including notices agreements legally required disclosures or other information in connection with the TeleNav Software collectively Notices electronically TeleNav may provide such Notices by posting them on TeleNav s Website or by downloading such Notices to your wireless device If you desire to withdraw your consent to receive Notices electronically you must disconti
129. will be displayed first Always use preferred route If set to yes the system will only calculate a single route This speeds up your destina tion entry process Select a low medium or high cost for the calculated ecological route This may incur a time penalty Have the system avoid freeways Have the system avoid tollroads Have the system avoid ferries or car trains Have the system use HOV high occupancy vehicle lanes Navigation Preferences Have the system use guidance prompts Have the system automatically fill in State Province information Traffic Preferences Have the system automatically avoid traffic concerns or allow you to accept or decline an alternative route Have the system automatically alert you to traffic concerns that occur on your route Have the system display areas where roadwork occurs Have the system display incident icons Have the system display areas where difficult driving conditions may occur 305 Tourneo Connect Transit Connect CHC Canada United States of America MyFord Touch if equipped Navigation Have the system display areas with snow and ice on the road may occur Have the system display any smog alerts Have the system display weather warnings Have the system display where there may be reduced visibility Have the system turn on your radio for traffic announce ments Avoi
130. will display the system settings Press the up or down arrow buttons to scroll through and highlight the options within a menu Press the right arrow button to enter a submenu Press the left arrow button to exit a submenu Press the OK button to choose and confirm settings or messages Menu Structure Information Display Note Some options may appear slightly different or not at all if the items are optional Trip computer Trip odometer Dist to empty Instant fuel Average fuel Tourneo Connect Transit Connect CHC Canada United States of America Information Displays Trip computer Average speed All values See Trip Computer page 80 Settings Lighting Rain light On or Off Auto highbeam On or Off Hdlamp delay Manual or xx Seconds Display Language Choose your applicable setting Measure unit Choose your applicable setting Temp unit Choose your applicable setting Chimes Information On or Off Warning On or Off Convenience Aux heater On or Off Park heater Time Time 2 Once Heat now Locks Auto lock Auto unlock Global unlock Custom locking 77 Tourneo Connect Transit Connect CHC Canada United States of America Full guard Information Displays Settings Alarm system Reduced guard Ask on exit System reset Hold OK to Reset System to Factory D
131. with your tire gauge 4 Replace the valve cap 5 Repeat this procedure for each tire including the spare Note Some spare tires operate at a higher inflation pressure than the other tires For T type mini spare tires refer to the Dissimilar spare wheel and tire assembly information for a description Store and maintain at 60 psi 4 15 bar For full size and dissimilar spare tires refer to the Dissimilar spare wheel and tire assembly information for a description Store and maintain at the higher of the front and rear inflation pressure as shown on the Tire Label 6 Visually inspect the tires to make sure there are no nails or other objects embedded that could poke a hole in the tire and cause an air leak 7 Check the sidewalls to make sure there are no gouges cuts or bulges Wheels and Tires Inspecting Your Tires and Wheel Valve Stems Periodically inspect the tire treads for uneven or excessive wear and remove objects such as stones nails or glass that may be wedged inthe tread grooves Check the tire and valve stems for holes cracks or cuts that may permit air leakage and repair or replace the tire and replace the valve stem Inspect the tire sidewalls for cracking cuts bruises and other signs of damage or excessive wear If internal damage to the tire is suspected have the tire demounted and inspected in case it needs to be repaired or replaced For your safety tires that are damaged or show
132. your arms slightly bent Bend your legs slightly so that you can press the pedals fully Position the shoulder strap of the safety belt over the center of your shoulder and position the lap strap tightly across your hips Make sure that your driving position is comfortable and that you can maintain full control of your vehicle HEAD RESTRAINTS you sit in or operate your vehicle This the head restraint when your vehicle is Whenever possible it should be adjusted head restraint may not Install the head restraint properly to WARNINGS A Fully adjust the head restraint before will help minimize the risk of neck injury in the event of a crash Do not adjust moving The head restraint is a safety device installed and properly adjusted when the seat is occupied An improperly adequately protect an occupant during an impact from the rear help minimize the risk of neck injury in the event of a crash Seats Note Adjust the seat back to an upright 2nd Row Center Head Restraint and 3rd driving position before adjusting the head Row Head Restraints restraint Adjust the head restraint so that the top of it is level with the top of your head B and as far forward as possible Make sure that you remain comfortable If you are extremely tall adjust the head restraint to its highest position Front Seat Head Restraint gt E138645 The head restraints consist of C A an energy absorbing head restraint
133. your vehicle may exhibit some unusual driving characteristics Avoid driving too fast during the first 1000 miles 1600 kilometers Vary your speed frequently and change up through the gears early Do not labor the engine Do not tow during the first 1000 miles 1600 kilometers REDUCED ENGINE PERFORMANCE WARNING Continued operation will increase the engine temperature and cause the engine to shut down completely A If the engine coolant temperature gauge needle moves to the upper limit position the engine is overheating See Gauges page 71 You must only drive your vehicle for a short distance if the engine overheats The distance you can travel depends on ambient temperature vehicle load and terrain The engine will continue to operate with limited power for a short time If the engine temperature continues to rise the fuel supply to the engine will reduce The air conditioning will switch off and the engine cooling fan will operate continually 1 Reduce your speed gradually and stop your vehicle as soon as it is safe to do SO 2 Switch the engine off immediately to prevent severe engine damage 3 Wait for the engine to cool down Tourneo Connect Transit Connect CHC Canada United States of America 153 Check the coolant level See Engine Coolant Check page 181 Have your vehicle checked by an authorized dealer as soon as possible ECONOMICAL DRIVING Fuel economy is affected by seve
134. 0 miles 160 kilometers after any wheel disturbance such as tire rotation changing a flat tire wheel removal E145950 A Wheel pilot bore Inspect the wheel pilot bore and mounting surface prior to installation Remove any visible corrosion or loose particles 232 Tourneo Connect Transit Connect CHC Canada United States of America Capacities and Specifications ENGINE SPECIFICATIONS 1 6L Engine Specifications Cubic inches Required fuel 98 Minimum 87 octane Compression ratio 10 0 1 Spark plug gap 0 027 0 031 in 0 70 0 80 mm Drivebelt Routing E161372 ENGINE SPECIFICATIONS 2 5L Engine Specifications Cubic inches 152 Required fuel Minimum 87 octane Compression ratio 9 71 Spark plug gap 0 049 0 053 in 1 25 1 35 mm Tourneo Connect Transit Connect CHC Canada United States of America 233 Capacities and Specifications Drivebelt Routing o v E161383 A Long drivebelt is closest to the engine B Short drivebelt is farthest from the engine MOTORCRAFT PARTS 1 6L Component Part Number Air filter element FA 1908 Oil fitter FL 910S Spark plugs SP 532 Cabin air filter FP 70 front FP 75 auxiliary AC Windshield wiper blade WW 2954 driver side 234 Tourneo Connect Transit Connect CHC Canada United States of America Capacities an
135. 2 Wet brakes result in reduced braking efficiency Gently press the brake pedal a few times when driving from a car wash or standing water to dry the brakes Brake Over Accelerator In the event the accelerator pedal becomes stuck or entrapped apply steady and firm pressure to the brake pedal to slow the vehicle and reduce engine power If you experience this condition apply the brakes and bring your vehicle to a safe stop Move the transmission selector lever to position P switch the engine off and apply the parking brake Inspect the accelerator pedal for any interference If none are found and the condition persists have your vehicle towed to the nearest authorized dealer Tourneo Connect Transit Connect CHC Canada United States of America 121 Brake Assist Brake assist detects when you brake rapidly by measuring the rate at which you press the brake pedal It provides maximum braking efficiency as long as you press the pedal and can reduce stopping distances in critical situations Anti lock Brake System This system helps you maintain steering control during emergency stops by keeping the brakes from locking This lamp momentarily illuminates when you turn the ignition on If the light does not illuminate during start up remains on or flashes the system may be disabled Have the system checked by an authorized dealer O braking is still effective If the brake warning lamp illuminates when you
136. 2014 TRANSIT CONNECT Owner s Manual gyr lt _ aS F ed fordowner com N S N a gt Z u Q e r4 r4 m re e J o v w i FSC MIX Paper FSC C102270 ETIJ19A321AA November 2013 First Printing Owner s Manual Transit Connect Litho jin U S A The information contained in this publication was correct at the time of going to print In the interest of continuous development we reserve the right to change specifications design or equipment at any time without notice or obligation No part of this publication may be reproduced transmitted stored ina retrieval system or translated into any language in any form by any means without our written permission Errors and omissions excepted Ford Motor Company 2013 All rights reserved Part Number 07 2013 20131007160447 Table of Contents Introduction About This Manual esessesssecessessessesseesesnees 7 Symbols Glossary Data Recording s a California Proposition 65 ccceccseeeeees TI P rChlOLate ecsecsessessesssessessesseseeseeseeseeseeseeseees 1 Ford recline R RS 1 Replacement Parts RECOMMENCALION c sessesseesesseessesseeseeseees 1 Special NOtice s ccccccsecsesecsesessesessesesseseeneees 12 Mobile Communications EQUIPMENT sinnn enani a 12 Export Unique Options eee 12 Child Safety General INfFOrMatiON cccsecsecsesseseeeeeeeees 13 Installing Child S ats
137. 301 et seq If you choose to seek redress by pursuing rights and remedies not created by California Civil Code Section 1793 22 b or the Magnuson Moss Warranty Act resort to BBB AUTO LINE is not required by those statutes Customer Assistance THE BETTER BUSINESS BUREAU BBB AUTO LINE PROGRAM U S ONLY Your satisfaction is important to Ford Motor Company and to your dealer If a warranty concern has not been resolved using the three step procedure outlined earlier in this chapter in the Getting the Services you need section you may be eligible to participate in the BBB AUTO LINE program The BBB AUTO LINE program consists of two parts mediation and arbitration During mediation a representative of the BBB will contact both you and Ford Motor Company to explore options for settlement of the claim If an agreement is not reached during mediation or you do not want to participate in mediation and if your claim is eligible you may participate in the arbitration process An arbitration hearing will be scheduled so that you can present your case in an informal setting before an impartial person The arbitrator will consider the testimony provided and make a decision after the hearing Disputes submitted to the BBB AUTO LINE program are usually decided within forty days after you file your claim with the BBB You are not bound by the decision and may reject the decision and proceed to court where all findings of the B
138. 524 WARNING Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance engine transmission and or structural damage serious damage to the vehicle loss of control and personal injury ew E143819 GCWR Gross Combined Weight Rating is the maximum allowable weight of the vehicle and the loaded trailer including all cargo and passengers that the vehicle can handle without risking damage Important The towing vehicle s braking system is rated GCW Gross Combined Weight is the Gross Vehicle Weight plus Ne ge of the fully loaded trailer 141 Tourneo Connect Transit Connect CHC Canada United States of America Load Carrying for operation at Gross Vehicle Weight Rating not at Gross Combined Weight Rating Separate functional brakes should be used for safe control of towed vehicles and for trailers where the Gross Combined Weight of the towing vehicle plus the trailer exceed the Gross Vehicle Weight Rating of the towing vehicle The Gross Combined Weight must never exceed the Gross Combined Weight Rating Maximum Loaded Trailer Weight is the highest possible weight of a fully loaded trailer the vehicle can tow It assumes a vehicle with mandatory options driver and front passenger weight 150 pounds 68 kilograms each no cargo weight internal or external and a tongue load
139. 8 L Engine lubrication system including the oil filter 4 3 qt 4 1L Engine lubrication system excluding the oil filter 4 0 qt 3 8 L 196 Tourneo Connect Transit Connect CHC Canada United States of America Maintenance Item Capacity Engine oil top up raise the level on the dipstick 0 8 qt 0 75 L from minimum to maximum Transmission 1 8 gt 1 7 L Fuel tank 16 4 gal 62 L Windshield and rear window washer system 2 6 qt 2 5L including headlamp washer A C Refrigerant 1 5 lb 0 68 kg A C Refrigerant Compressor Oil 4 6fl oz 136 ml Add the coolant type originally used in your vehicle Your vehicle engine has been designed to use Motorcraft engine oils or equivalent oils that meet Ford oil specifications Motor oils of the recommended viscosity grade that meet API SN requirements and display the API Certification Mark for gasoline engines are also acceptable Do not use oil labeled with API SN service category unless the label also displays the API certification mark This oil does not meet the requirements of your vehicle engine and emissions system Automatic transmissions that require Motorcraft MERCON LV transmission fluid should only use Motorcraft MERCON LV transmission fluid Use of any fluid other than the recommended fluid may cause transmission damage Change the automatic transmission fluid and filter at the correct service interval See Scheduled Mai
140. ARNING one hour Driving while distracted can result in T loss of vehicle control crash and injury We strongly recommend that you use extreme caution when using any device that may take your focus off the road Your primary responsibility is the safe operation of your vehicle We recommend against the use of any hand held device while driving and encourage the use of voice operated systems when possible Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving 241 Tourneo Connect Transit Connect CHC Canada United States of America Audio System H l J l H E166684 A Eject Press this button to eject a CD B Cursor arrows Press these buttons to scroll through on screen audio system choices Cc OK Press this button to confirm menu selections D Information Press this button to access any available radio or CDinformation E TUNE and TUNE Press these buttons to manually search the frequency band F Number block In radio mode store your favorite radio stations To store a radio station tune to the station then press and hold a preset button until sound returns In CD mode select a track In phone mode enter a phone number G Clock Push to access clock settings You can also set the clock by pressing the MENU button and scrolling to Clock Settings H Function buttons Select different functions of the audio system depending on which mode you
141. After three seconds the Service Oil reset in prog message will be displayed 5 After 25 seconds the Service Oil reset complete message will be displayed 6 Release both the accelerator and brake pedals 7 The Service Oil reset complete message will no longer be displayed 8 Rotate the key to the off position For vehicles with push button start press the start button to turn the vehicle off completely ENGINE COOLANT CHECK Checking the Engine Coolant When the engine is cold check the concentration and level of the engine coolant at the intervals listed in the scheduled maintenance information See Scheduled Maintenance page 372 Tourneo Connect Transit Connect CHC Canada United States of America Note Make sure that the level is between the MIN and MAX marks on the coolant reservoir Note Coolant expands when it is hot The level may extend beyond the MAX mark Note f the level is at the MIN mark below the MIN mark or empty add coolant immediately See Adding Engine Coolant in this chapter The coolant concentration should be maintained within 48 to 50 which equates to a freeze point between 30 F 34 C and 34 F 37 C Note For best results coolant concentration should be tested with a refractometer such as Rotunda tool 300 ROB75240 available from your authorized dealer Ford does not recommend the use of hydrometers or coolant test strips for measuring coolant concentrations
142. BB Auto Line dispute and decision are admissible in the court action Should you choose to accept the BBB AUTO LINE decision Ford is then bound by the decision and must comply with the decision within 30 days of receipt of your acceptance letter BBB AUTO LINE Application Using the information provided below please call or write to request a program application You will be asked for yourname and address general information about your new vehicle information about your warranty concerns and any steps you have Tourneo Connect Transit Connect CHC Canada United States of America already taken to try to resolve them A Customer Claim Form will be mailed that will need to be completed signed and returned to the BBB along with proof of ownership Upon receipt the BBB will review the claim for eligibility under the Program Summary Guidelines You can get more information by calling BBB AUTO LINE at 1 800 955 5100 or writing to BBB AUTO LINE 4200 Wilson Boulevard Suite 800 Arlington Virginia 22203 1833 BBB AUTO LINE applications can also be requested by calling the Ford Motor Company Customer Relationship Center at 1 800 392 3673 Note Ford Motor Company reserves the right to change eligibility limitations modify procedures or to discontinue this process at any time without notice and without obligation UTILIZING THE MEDIATION ARBITRATION PROGRAM CANADA ONLY For vehicles delivered to authorized Canadian
143. BULD u cesses 188 Clearing All MYK YS ccccscssessesestesesteeseseees 45 Central High Mounted Brake Lamp 191 Climate Control eur Front Fog LAMPS 19 Principle OF OpEratlON raise 87 HEACLAMDP veeessesesssesssessseeessesssseessseessseessstessetesseeens ClOCK irni 80 Interior Lamps 80 License Plate Lamp 192 80 Rear LAMPS cssssssssssssssssccssssssssssssssesssscscsssssssssssseeess 191 Cold Weather Precautions 154 Side Direction Indicator Coolant Check See Engine Coolant Che ck ccccccseeeeseesees Cornering LAMPS ceecseeesesessesesesesseseeeeees Crash Sensors and Airbag Indicato Dissimilar Spare Wheel and Tire Assembly Creating a MYKe Y ccesesesesesseseseseseeseeeeee MPOPIMA TO Giasisesssssccsssessssesecsecsadessetetseadsesentenais 228 Programming Changing Configurable Stowing the Flat or Spare Tire SENE S a ia 45 Tire Change Procedure Cruise Contro 55 Changing the 12V Battery Principle of Operation 132 eeneWe the Engine Air Filter Cruise control Arak See Using Cruise Control essen SZ i CUP Holder S AaS 107 EcoBoost Engines Customer ASSISTANCE eesesteeseseeseseeeees 159 Changing the Wiper Blades n Changing the Front Wiper Blades D Rear Window Wiper Blades cseeeeees Checking MyKey System Status ees Data RECOrdIN G2 scses2siccisismmee 9 Checking the Wiper Blades Event Data Recording a9
144. BaCk esceesecseessestestesteseseeees Opening and Closing the Sun Shade Sun Shade Relearning Supplementary Restraints System Principle Of OPeEratiOn c cccessseseceseeseseseeeees Switching Off the Engine Vehicles With a Turbocharger Symbols Glossary SYNC Applications and Services 271 911 Assist E SYNC AppLink SYNC Services Traffic Directions amp Information TDI cccscseesesseseeseseseseesesesees Vehicle Health Report SYNG M ees ann General Information SYNC Troubleshooting T Tailgate See Manual Liftgate eseeseseeeseeeees 50 Technical Specifications See Capacities and Specificatione 233 Technical Specifications 196 Capacities Specifications The Better Business Bureau BBB Auto Line Program U S OMly c ccseseseseseees 161 396 Tourneo Connect Transit Connect CHC Canada United States of America Tire Care Glossary of Tire Terminology Information About Uniform Tire Quality Gr ig niiina 207 Information Contained on the Tire Sidewall Temperature A B C Traction AA A BC Treadwear Tire Pressure Monitoring System 223 Changing Tires With a Tire Pressure Monitoring SYStEM cceessseseseeestesestesessees 224 Tire Pressure Monitoring System Reset PROG CCUG aneas Eo eai EA 226 Understanding the Tire Pressure Monitoring SYSTE aeeie aaien 224 Tires See Wheels and TIreS
145. CONTINUE ITS ONLINE SERVICES AT ANY TIME GRACENOTE DISCLAIM ALL Appendices WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE TITLE AND NON INFRINGEMENT NEITHER GRACENOTE WARRANTS THE RESULTS THAT WILL BE OBTAINED BY YOUR USE OF THE GRACENOTE SOFTWARE OR ANY GRACENOTE SERVER IN NO CASE WILL GRACENOTE BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES OR FOR ANY LOST PROFITS OR LOST REVENUES FOR ANY REASON WHATSOEVER Gracenote 2007 FCC ID KMHSYNCG2 IC 1422A SYNCG2 This device complies with Part 15 of the FCC Rules and with RSS 210 of Industry Canada Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation WARNING Changes or modifications not expressively approved by the party responsible for compliance could void the user s authority to operate the equipment The term IC before the radio certification number only signifies that Industry Canada technical specifications were met The antenna used for this transmitter must not be co located or operating in conjunction with any other antenna or transmitter 368 Tourneo Connect Transit Connect CHC Canada United States of America Ford Extended Service Plan ESP PROTECT YOURSELF FROM TH
146. Child Restraint and Safety Belt Service Data Recording w9 MaintenanCe s ssssssesssessseiresserrsssrrresserrssserss 31 Daytime RUNNING LAMPS 62 Child Safety 13 Vehicles With Halogen Headlamp 62 General Information 13 Digital RACIOwN Ac cccessesestesessesssseeseseeseseees 248 Child Safety Locks 24 HD Radio Reception and Station Left Hand Sie seessssessssssssssssssssssssssssssssssssesessessees 24 TPOUDLESNOOTING ssessssssesssesessessensseensnsseenseeey 249 Right Hand Side ssssssssssecscssssssssssessssessscccsssssssees 24 Direction Indicators 0 64 hild Seat Positioning Sar Lighter eaning Leather Seats eaning Products eaning the Alloy Wheels Tourneo Connect Transit Connect CHC Canada United States of America 390 Driver and Passenger Airbag Children and Airbags Proper Driver and Front Passenger Seating POSTINI isiende ateraia 34 Drivin AJA Sisse 133 Index Driving HINTS eesceeseeseseseseseeseseseseeteesesees 153 Driving Through Water a E AA EEA ENS E See Daytime Running LAMPS E Economical DIiving ccsssescssessesesteseeeees Emission Control System On Board Diagnostics OBD II Readiness for Inspection Maintenance I M Testing End User License Agreement SYNC End User License Agreement EULA Engine Block Heater Using the Engine Block Heater Engine Coolant Check Adding Engine Coolant Checking the Engine Co
147. Connect CHC Canada United States of America Lighting DIRECTION INDICATORS t m y E162681 Push the lever up or down to use the direction indicators Note 7ap the lever up or down to make the direction indicators flash three times to indicate a lane change INTERIOR LAMPS VEHICLES WITHOUT PANORAMIC ROOF PANEL Courtesy Lamp ABC DE war ey ee ar aa E112207 A Off B Door contact G On Tourneo Connect Transit Connect CHC Canada United States of America If you set the switch to position B the courtesy lamp will switch on when you unlock your vehicle open a door or the liftgate If you leave a door open with the ignition switched off the courtesy lamp will switch off automatically after a short period of time to prevent your vehicle battery from losing charge To switch it back on switch the ignition on for a short period of time The courtesy lamp will also switch on when you switch the ignition off It will switch off automatically after a short period of time or when you start the engine If you set the switch to position C with the ignition switched off the courtesy lamp will switch on It will switch off automatically after a short period of time to prevent your vehicle battery from losing charge To switch it back on switch the ignition on for a short period of time Reading Lamps 7 _ N spor E112208 If you switch the ignition off the reading lamp
148. Connect Transit Connect CHC Canada United States of America Starting and Stopping the Engine GENERAL INFORMATION WARNINGS Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system creating the risk of fire or other damage Do not park idle or drive your vehicle on dry grass or other dry ground cover The emission system heats up the engine compartment and exhaust system creating the risk of fire Do not start the engine in a closed garage or in other enclosed areas Exhaust fumes can be toxic Always open the garage door before you start the engine If you smell exhaust fumes inside your vehicle have your vehicle checked by an authorized dealer immediately Do not drive your vehicle if you smell exhaust fumes If you disconnect the battery your vehicle may exhibit some unusual driving characteristics for approximately 5 miles 8 kilometers after you reconnect it This is because the engine management system must realign itself with the engine You can disregard any unusual driving characteristics during this period The powertrain control system meets all Canadian interference causing equipment standard requirements regulating the impulse electrical field or radio noise When you start the engine avoid pressing the accelerator pedal before and during operation Only use the accelerator pedal when you have difficulty starting the engine Tourneo
149. Detection If a spinout is detected the vehicle comes to astop and the hazard warning flashers come on The message Spinout Detected Hazards Activated will also appear on the instrument cluster The message may not appear if your vehicle runs out of power Once the hazard warning flashers have been activated you can turn them off by Pressing the hazard warning flasher button Pressing the remote control unlock button Pressing the remote control panic button Cycling the ignition on and off twice Customer Assistance GETTING THE SERVICES YOU NEED Warranty repairs to your vehicle must be performed by an authorized dealer While any authorized dealer handling your vehicle line will provide warranty service we recommend you return to your selling authorized dealer who wants to ensure your continued satisfaction Please note that certain warranty repairs require special training and equipment so not all authorized dealers are authorized to perform all warranty repairs This means that depending on the warranty repair needed you may have to take your vehicle to another authorized dealer A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer Repairs will be made using Ford or Motorcraft parts or remanufactured or other parts that are authorized by Ford Away From Home If you are away from home when your vehicle needs service contact the Ford Customer Rel
150. E RISING COST OF VEHICLE REPAIRS WITH A FORD EXTENDED SERVICE PLAN SERVICE PLANS U S Only More than 32 million Ford and Lincoln owners have discovered the powerful protection of Ford Extended Service Plan It is the only extended service plan backed by Ford Motor Company and provides peace of mind protection beyond the New Vehicle Limited Warranty coverage Ford ESP Can Quickly Pay for Itself One service bill the cost of parts and labor can easily exceed the price of your Ford Extended Service Plan With Ford ESP you minimize your risk for unexpected repair bills and rising repair costs Up to 500 Covered Vehicle Components There are four Extended Service Plans with different levels of coverage Ask your authorized dealer for details PremiumCARE Our most comprehensive coverage With over 500 covered components this plan is so complete that we generally only discuss what s not covered 2 ExtraCARE Covers 113 components and includes many high tech items 3 BaseCARE Covers 84 components 4 PowertrainCARE Covers 29 critical components Ford Extended Service Plan is honored by all authorized Ford and Lincoln dealers in the U S and Canada It is the only extended service plan authorized and backed by Ford Motor Company Tourneo Connect Transit Connect CHC Canada United States of America That means you get Reliable quality service anywhere you go Repairs performed by factory tra
151. EULA terms accompanying the upgrade SOFTWARE Tourneo Connect Transit Connect CHC Canada United States of America INTELLECTUAL PROPERTY RIGHTS All title and intellectual property rights in and to the SOFTWARE including but not limited to any images photographs animations video audio music text and applets incorporated into the SOFTWARE the accompanying printed materials and any copies of the SOFTWARE are owned by MS Microsoft Corporation FORD MOTOR COMPANY or their affiliates or suppliers The SOFTWARE is licensed not sold You may not copy the printed materials accompanying the SOFTWARE All title and intellectual property rights in and to the content which may be accessed through use of the SOFTWARE is the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties This EULA grants you no rights to use such content All rights not specifically granted under this EULA are reserved by MS Microsoft Corporation FORD MOTOR COMPANY third party software and service providers their affiliates and suppliers Use of any on line services which may be accessed through the SOFTWARE may be governed by the respective terms of use relating to such services If this SOFTWARE contains documentation that is provided only in electronic form you may print one copy of such electronic documentation EXPORT RESTRICTIONS You acknowledge that the SOFTWARE
152. FTWARE may permit FORD MOTOR COMPANY third party software and service suppliers MS Microsoft Corporation their affiliates and or their designated agent to provide or make available to you SOFTWARE updates Tourneo Connect Transit Connect CHC Canada United States of America 356 supplements add on components or Internet based services components of the SOFTWARE after the date you obtain your initial copy of the SOFTWARE Supplemental Components If FORD MOTOR COMPANY or third party software and services suppliers provide or make available to you Supplemental Components and no other EULA terms are provided along with the Supplemental Components then the terms of this EULA shall apply If MS Microsoft Corporation their affiliates and or their designated agent make available Supplemental Components and no other EULA terms are provided then the terms of this EULA shall apply except that the MS Microsoft Corporation or affiliate entity providing the Supplemental Component s shall be the licensor of the Supplemental Component s FORD MOTOR COMPANY MS Microsoft Corporation their affiliates and or their designated agent reserve the right to discontinue without liability any Internet based services provided to you or made available to you through the use of the SOFTWARE Appendices Links to Third Party Sites The MS SOFTWARE may provide you with the ability to link to third party sites through the u
153. Floor if Equipped E167350 REAR UNDER FLOOR STORAGE Passenger Compartment Floor E142446 _ Vehicles with the standard size spare tire can adjust the load floor to two positions The front of the load floor can be placed either on for high position or below for low position the ledges behind the rear seats The rear of the load floor always sits on the two small shelves located on the liftgate trim E78097 The under floor storage compartment is located behind the front passenger seat 134 Tourneo Connect Transit Connect CHC Canada United States of America Load Carrying CARGO NETS iF couippeD Installing the Net E167370 aR 2 Attach the net to the luggage anchor 1 Push the ends of the upper bar toward points See Luggage Anchor Points each other and insert them into the page 134 retainers in the roof Push the bar forward into the narrow section of the retainers E167371 135 Tourneo Connect Transit Connect CHC Canada United States of America Load Carrying 3 Tighten the straps Removing the Net E167372 1 Release the straps 2 Remove the net from the luggage anchor points 3 Remove the upper bars ROOF RACKS AND LOAD CARRIERS iF equipPeD WARNINGS Read and follow the manufacturer s instructions when you are fitting a roof rack Failure to take care may lead to acrash or personal injury When loading the roof racks we r
154. G A The temperature grade for this tire is established for a tire that is properly inflated and not overloaded Excessive speed under inflation or excessive loading either separately or in combination can cause heat buildup and possible tire failure The temperature grades are A the highest B and C representing the tire s resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel Sustained high temperature can cause the material of the tire to degenerate and reduce tire life and excessive temperature can lead to sudden tire failure The grade C corresponds to a level of performance which all passenger car tires must meet under the Federal Motor Vehicle Safety Standard No 139 Grades B and A represent higher levels of performance on the laboratory test wheel than the minimum required by law Glossary of Tire Terminology Tire label A label showing the OE Original Equipment tire sizes recommended inflation pressure and the maximum weight the vehicle can carry Wheels and Tires Tire Identification Number TIN A number on the sidewall of each tire providing information about the tire brand and manufacturing plant tire size and date of manufacture Also referred to as DOT code Inflation pressure A measure of the amount of air in a tire Standard load A class of P metric or Metric tires desig
155. HE EXTENT PERMITTED UNDER APPLICABLE LAW UNDER NO CIRCUMSTANCES SHALL TELENAV OR ITS LICENSORS AND SUPPLIERS BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY INDIRECT INCIDENTAL CONSEQUENTIAL SPECIAL OR EXEMPLARY DAMAGES INCLUDING IN EACH CASE BUT NOT LIMITED TO DAMAGES FOR THE INABILITY TO USE THE EQUIPMENT OR ACCESS DATA LOSS OF DATA LOSS OF BUSINESS LOSS OF PROFITS BUSINESS INTERRUPTION OR THE LIKE ARISING OUT OF THE USE OF OR INABILITY TO USE THE TELENAV SOFTWARE EVEN IF TELENAV HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES NOTWITHSTANDING ANY DAMAGES THAT YOU MIGHT INCUR FOR ANY REASON WHATSOEVER INCLUDING WITHOUT LIMITATION ALL DAMAGES REFERENCED HEREIN AND ALL DIRECT OR GENERAL DAMAGES IN CONTRACT TORT INCLUDING NEGLIGENCE OR OTHERWISE THE ENTIRE LIABILITY OF TELENAV AND OF ALL OF TELENAV S SUPPLIERS SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE TELENAV SOFTWARE SOME STATES AND OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU 6 Arbitration and Governing Law You agree that any dispute claim or controversy arising out of or relating to this Agreement or the TeleNav Software shall be settled by independent arbitration involving a neutral arbitrator and administered by the American Arbitration Association in the County of Santa Clara California The arbitrator shall apply
156. Have your vehicle checked by your authorized dealer immediately Driving extended distances with the parking brake engaged can cause brake failure and the risk of personal injury Cruise Control it Equipped Illuminates when the left or right Direction Indicator turn signal or the hazard warning flasher is turned on If the indicators stay on or flash faster check for a burned out bulb See Changing a Bulb page 188 It will illuminate when you switch this feature on See Using Cruise Control page 132 Engine Oil If it illuminates with the engine running or when you are driving this indicates a malfunction Stop your vehicle as soon as it is safe to do so and switch the engine off Check the engine oil level See Engine Oil Check page 180 Note Do not resume your journey if it illuminates despite the level being correct Have the system checked by your authorized dealer immediately Fasten Safety Belt It will illuminate and a chime will sound to remind you to fasten your safety belt See Safety Belt Minder page 29 Tourneo Connect Transit Connect CHC Canada United States of America 73 Fog Lamps Front if equipped High Beam It will illuminate when you switch the high beam headlamps on It will flash when you use the headlamp flasher It will illuminate when you switch the front fog lamps on Information 1 equipped It will illuminate when anew message is stored in the Ey
157. If it fails to illuminate when you start your vehicle continues to Oe N icle continu flash or remains on it indicates a malfunction Have the system checked by your authorized dealer Tourneo Connect Transit Connect CHC Canada United States of America 72 Anti Lock Braking System If it illuminates when you are driving this indicates a malfunction You will continue to have the normal braking system without ABS unless the brake system warning lamp is also illuminated Have the system checked by your authorized dealer Battery If it illuminates while driving it indicates a malfunction Switch off all unnecessary electrical equipment and have the system checked by your authorized dealer immediately Blind Spot Monitor if Equipped It will illuminate when you switch this feature off or in conjunction with a message See Information Messages page 81 Brake System It will illuminate when you engage the parking brake with AOR ihe ignition on If it illuminates when you are driving check that the parking brake is not engaged If the parking brake is not engaged this indicates low brake fluid level or a brake system malfunction Have the system checked immediately by your authorized dealer Instrument Cluster WARNING Driving your vehicle with the warning lamp on is dangerous A significant decrease in braking performance may occur It will take you longer to stop your vehicle
158. LAs you are licensed to use only one 1 copy of the SOFTWARE 355 Tourneo Connect Transit Connect CHC Canada United States of America this EULA only as part of a sale or transfer of the DEVICE provided you retain no copies you transfer all of the SOFTWARE including all component parts the media and printed materials any upgrades and if applicable the Certificate s of Authenticity and the recipient agrees to the terms of this EULA If the SOFTWARE is an upgrade any transfer must include all prior versions of the SOFTWARE Termination Without prejudice to any other rights FORD MOTOR COMPANY or MS may terminate this EULA if you fail to comply with the terms and conditions of this EULA Security Updates Digital Rights Management Content owners use the WMDRM technology included in your DEVICE to protect their intellectual property included copyrighted content Portions of the SOFTWARE on your DEVICE use WMDR M software to access WMDRM protected content If the WMDR M software fails to protect the content content owners may ask Microsoft to revoke the SOFTWARE s ability to use WMDRM to play or copy protected content This action does not affect unprotected content When your DEVICE downloads licenses for protected content you agree that Microsoft may include a revocation list with the licenses Content owners may require you to upgrade the SOFTWARE on your DEVICE to access their content If you decline an up
159. Navigation Preferences Select settings for the system to take into account when planning your route EN Press the Settings icon gt Settings gt Navigation Tourneo Connect Transit Connect CHC Canada United States of America 346 Map Preferences Breadcrumbs Display your vehicle s previously traveled route with white dots Turn this feature ON or OFF Turn List Format Have the system display your turn list Top to Bottom or Bottom to Top Parking POI Notification Set the automatic parking point of interest notification Turn this feature ON or OFF When parking point of interest notification is on the icons display on the map when you get close to your destination This may not be very useful in dense areas and may clutter the map when other points of interest display Route Preferences Preferred Route Choose to have the system display the Shortest Fastest or most Ecological route first If you set Always Use Preferred Route to Yes the system uses the selected route type to calculate only one route to the desired destination Always Use Preferred Route Bypass route selection in destination programming The system only calculates one route based on preferred route setting Eco Time Penalty Select alow medium or high cost for the calculated Eco Route The higher the setting the longer the time allotment is for the route MyFord Touch it equipped Avoid These features allow yo
160. ON E138615 Note Your vehicle s keys came witha security label that provides important vehicle key cut information Keep the label in a safe place for future reference Programming a New Remote Control See an authorized dealer Replacing the Battery The remote control uses one coin type three volt lithium battery CR2032 or equivalent Keys and Remote Controls Note Refer to local regulations when disposing of transmitter batteries Note Do not wipe off any grease on the battery terminals or on the back surface of the circuit board Note Replacing the battery will not delete the transmitter from the vehicle The transmitter should operate normally Integrated Key head Transmitter E138619 1 Twist a thin coin in the slot of the transmitter near the key ring to remove the battery cover 2 Remove the old battery s A2 E138620 3 Insert the new battery Refer to the instructions inside the transmitter for the correct orientation of the battery Press the battery down to make sure it is fully in the housing 4 Snap the battery cover back onto the transmitter Tourneo Connect Transit Connect CHC Canada United States of America Car Finder Press the lock button on the key twice within three seconds The horn sounds and the direction indicators will flash We recommend you use this method to locate your vehicle rather than using the panic alarm Note f locking was not successfu
161. PLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE IN NO EVENT SHALL MS MICROSOFT CORPORATION AND OR THEIR AFFILIATES BE LIABLE FOR ANY AMOUNT IN EXCESS OF U S TWO HUNDRED FIFTY DOLLARS U S 250 00 THERE ARE NO WARRANTIES OTHER THAN THOSE THAT MAY EXPRESSLY BE PROVIDED FOR YOUR NEW VEHICLE Tourneo Connect Transit Connect CHC Canada United States of America Adobe Contains Adobe Flash Player or AIR technology by Adobe Systems Incorporated This Licensee Product contains Adobe Flash Player Adobe AIR software under license from Adobe Systems Incorporated Copyright 1995 2009 Adobe Macromedia Software LLC All rights reserved Adobe Flash and AIR are trademarks of Adobe Systems Incorporated End User Notice Microsoft Windows Mobile for Automotive Important Safety Information This system Ford SYNC contains software that is licensed to Manufacturer FORD MOTOR COMPANY by an affiliate of Microsoft Corporation pursuant to a license agreement Any removal reproduction reverse engineering or other unauthorized use of the software from this system in violation of the license agreement is strictly prohibited and may subject you to legal action Read and follow instructions Before using your Windows Automotive based system read and follow all instructions and safety information provided in this end user manual User s Guide Not following precautions found in this User s Guide
162. RATION WARNINGS The system does not relieve you of your responsibility to drive with due care and attention If your vehicles has a non Ford approved trailer tow module the system may not correctly detect objects The sensors may not detect objects in heavy rain or other conditions that cause disruptive reflections The sensors may not detect objects with surfaces that absorb ultrasonic waves The system does not detect objects 1y that are moving away from your vehicle They will only be detected shortly after they start to move toward your vehicle Take particular care when reversing T with a tow ball arm or a rear fitted accessory For example a bicycle carrier The rear parking aid will only indicate the approximate distance from the rear bumper to an object If you use a high pressure spray to wash your vehicle only spray the sensors briefly from a distance not less than eight inches 20 centimeters Note f your vehicle has a tow ball arm the system is turned off automatically when trailer lamps or lighting boards are connected to the 13 pin socket through a Ford approved trailer tow module Note Keep the sensors free from dirt ice or snow Do not clean with sharp objects Note The system may emit false alerts if it detects a signal using the same frequency as the sensors or if your vehicle is fully loaded Tourneo Connect Transit Connect CHC Canada United States of America N
163. Service Plan SERVICE PLANS CANADA ONLY SERVICE PLANS U S Only Front FOS LAMPS Front Passenger Sensing System Fuel and Refueli Fuel Consumpti Calculating Fue Filling the Tank Fuel Quality Choosing the Ri Index Fuse Specification Chart 166 Hints on Controlling the Interior Engine Compartment Fuse Box a Climate Load Compartment Fuse BOX Cooling the Interior Quickly Passenger Compartment Fuse Box 170 General Hints Heating the Interior Quickly G Maximum Cooling Performance in Instrument Panel or Instrument Panel GaWSCSi E E E E nines 7 and Footwell Positions Engine Coolant Temperature Gauge Fuel Gauge Information Display General Information on Radio FLO QUENCIES cscsesessssesssssessssesestescseseseseesesees General Maintenance Information Multi Point Inspection Owner Checks and Services Protecting Your Investment Why Maintain Your Vehicle cccceseseeeeee 372 Why Maintain Your Vehicle at Your D alership eiieeii 372 Getting Assistance Outside the U S and Canada ere REE Rii 162 159 Getting the Services You Need Away From HOM e sesssssssesssessneeee Global Opening and Closing Closing the Windows Opening the WINKOWS c sscseseseeeeeseeeees H Handbrake See Parking Brake Hazard Warning Flashers Headlamp Exit Delay Head Restraints
164. States of America 21 If your backless booster seat has a removable shield remove the shield If a vehicle seating position has a low seat back or no head restraint a backless booster seat may place your child s head as measured at the tops of the ears above the top of the seat In this case move the backless booster to another seating position with a higher seat back or head restraint and lap and shoulder belts or consider using a high back booster seat E70710 High back booster seats If with a backless booster seat you cannot find a seating position that adequately supports your child s head a high back booster seat would be a better choice Children and booster seats vary in size and shape Choose a booster that keeps the lap belt low and snug across the hips never up across the stomach and lets you adjust the shoulder belt to cross the chest and rest snugly near the center of the shoulder The following drawings compare the ideal fit center to a shoulder belt uncomfortably close to the neck and a shoulder belt that could slip off the shoulder The drawings also show how the lap belt should be low and snug across the child s hips Child Safety If the booster seat slides on the vehicle seat upon which it is being used placing a rubberized mesh sold as shelf or carpet liner under the booster seat may improve this condition Do not introduce any item thicker than this under the booster seat Check wi
165. System Settings Press OK Scroll to Bluetooth Devices Press OK Scroll to Add Bluetooth Device Press OK When Find SYNC appears in the isplay press OK ut your phone into Bluetooth iscovery mode See your phone s manual if necessary When prompted on your phone s isplay enter the six digit PIN provided y SYNC in the radio display The isplay indicates when the pairing is successful The system then prompts with questions such as if you would like to set the current phone as the primary phone the phone SYNC automatically tries to connect with first upon vehicle start up or download your phone book 2 3 Q P d aoao Phone Voice Commands PHONE Call lt name gt wiz Call lt name gt at home 2 Call lt name gt at work 2 Call lt name gt in office Call lt name gt on mobile OR cell ul 2 Call lt name gt on other Call history incoming Call history missed SYNC If Equipped PHONE n2 Call history outgoing 2 Connections Dial Go to privacy Hold Join n24 Menu Phone book lt name gt DIAL 411 four one one 911 nine one one 700 seven hundred 800 eight hundred 900 nine hundred Pound Number lt 0 9 gt Asterisk Clear deletes all entered digits n2 Phone book lt n
166. The system remembers this setting for larger map scales but shows the map in North up only If the scale returns below this level the system restores Heading up N Northup 2D map always shows the northern direction to be upward on the screen 3D map mode provides an y oN elevated perspective of the map This viewing angle can be adjusted and the map can be rotated 180 degrees by touching the map twice and then dragging your finger along the shaded bar with arrows at the bottom of the map View switches between full map street list and exit view in route guidance Menu displays a pop up box that allows direct access to navigation settings View Edit Route SIRIUS Travel Link Guidance Mute and Cancel Route Tourneo Connect Transit Connect CHC Canada United States of America Re center the map by pressing gt 8 this icon whenever you scroll the map away from your vehicle s current location Auto Zoom Press the green bar to access map mode then select the or zoom button to bring up the zoom level and Auto buttons on the touchscreen When you press Auto Auto Zoom turns on and Auto displays in the bottom left corner of the screen in the map scale The map zoom level then synchronizes with vehicle speed The slower your vehicle is traveling the farther inthe map zooms in the faster your vehicle is traveling the farther the map zooms out To turn the feature off just press the or button again In 3D
167. The multicast indicator appears in FM mode only if the current station is broadcasting multiple digital broadcasts The highlighted numbers signify available digital channels where new or different content is available HD1 signifies the main programming status and is available in analog and digital broadcasts Other multicast stations HD2 through HD7 are only available digitally When HD Radio broadcasts are active you can access the following functions When HD Radio broadcasts are active you can access the following functions Scan allows you to hear a brief sampling of all available stations This feature still works when HD Radio reception is on although it does not scan for HD2 HD7 channels You may see the HD logo appear if the station has a digital broadcast Memory presets allow you to save an active channel as a memory preset Touch and hold a memory preset slot until the sound returns There is a brief mute while the radio saves the station Sound returns when finished When switching to an HD2 or HD3 memory preset the sound mutes before the digital audio plays because the system has to reacquire the digital signal Note As with any saved radio station you cannot access the saved station if your vehicle is outside the station s reception area Audio System HD Radio Reception and Station Troubleshooting Potential reception issues Reception area If you are listening to a multicast sta
168. The safety belt system consists of lap and shoulder safety belts shoulder safety belt with automatic locking mode except driver safety belt height adjuster at the front outboard seating positions safety belt pretensioner at the front outboard seating positions belt tension sensor at the front outboard passenger seating position A Safety belt warning light and chime A Safety Belts Crash sensors and monitoring system with readiness indicator The safety belt pretensioners at the front seating positions are designed to tighten the safety belts when activated In frontal and near frontal crashes the safety belt pretensioners may be activated alone or if the crash is of sufficient severity together with the front airbags The pretensioners may also activate when a side curtain airbag is deployed FASTENING THE SAFETY BELTS The front outboard and rear safety restraints in the vehicle are combination lap and shoulder belts E142587 1 Insert the safety belt tongue into the proper buckle the buckle closest to the direction the tongue is coming from until you hear a snap and feel it latch Make sure the tongue is securely fastened in the buckle Tourneo Connect Transit Connect CHC Canada United States of America E142588 2 To unfasten press the release button and remove the tongue from the buckle Restraint of Pregnant Women WARNING Always ride and drive with your seat back
169. Updated SIRIUS has updated the channels available for your vehicle No action required 252 Tourneo Connect Transit Connect CHC Canada United States of America Audio System AUDIO INPUT JACK iF couipPep WARNINGS Driving while distracted can result in loss of vehicle control accident and injury We strongly recommend that you use extreme caution when using any device or feature that may take your focus off the road Your primary responsibility is the safe operation of your vehicle We recommend against the use of any handheld device while driving and encourage the use of voice operated systems when possible Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving For safety reasons do not connect or adjust the settings on your portable music player while your vehicle is moving Store the portable music player ina secure location such as the center console or the glove box when your vehicle is in moving Hard objects may become projectiles in a collision or sudden stop which may increase the risk of serious injury The audio extension cable must be long enough to allow the portable music player to be safely stored while your vehicle is moving The auxiliary input jack allows you to connect and play music from your portable music player through your vehicle speakers You can use any portable music player designed for use with h
170. Using SYNC With Your Media Plavyerijedied eee ia ai 278 SYNC TroubleShooting cccccecececeees 286 MyFord Touch General INfOrmatiOn ccccsssececeeeeeees 292 SettiNE Sreca 300 EntertaimMe ntt ceeeccssccesseceseceeeseseeeeseeeees 310 PRONG os cescsciscsssscehdecessdedcheceseecesnscesnecsniacinsndazes 328 InfOnmMation zene 334 Navigatio veviiesaccnnnnnnenendaaass 343 Accessories ACCESSOLICS ccscsesessssesssesesessesesesesssscsesseseseaees 352 Appendices End User License Agreement 354 Ford Extended Service Plan ESP Ford Extended Service Plan ESP 369 Scheduled Maintenance General Maintenance Information 372 Special Operating Conditions Scheduled MAINTONANCE esesestcseseseeseseseeteeseseseseeees 375 Normal Scheduled Maintenance Scheduled Maintenance Record Tourneo Connect Transit Connect CHC Canada United States of America Tourneo Connect Transit Connect CHC Canada United States of America Introduction ABOUT THIS MANUAL Thank you for choosing Ford We recommend that you take some time to get to know your vehicle by reading this manual The more that you know about it the greater the safety and pleasure you will get from driving it WARNING Driving while distracted can result in T loss of vehicle control crash and injury We strongly recommend that you use extreme caution when using any device that may take your focus off the road Y
171. Vehicles with Parking Aid Rear View Camera See Rear View Camera 129 Rear Window Wiper and Washers Rear Window Washer Rear Window Wiper Recommended Towing Weights Calculating the Maximum Loaded Trailer Welo ht ists sited adevnc ania aa 147 Reduced Engine PerformanCe 153 REPU GLUING kinnisi 113 Easy Fuel Capless Fuel System Remote Control Car Finder Integrated Key head Transmitter Programming a New Remote Control Replacing the Battery Sounding a Panic Alarm Repairing Minor Paint Damage Replacement Parts RECOMMEN CATION ccessessesseseessesseeseeseeseees 1 Collision REPAIIS ccesessesesesessesteseseseeseseeseseesees T Scheduled Maintenance and Mechanical Repairs Warranty on Replacement Parts Replacing a Lost Key or Remote fo at Ko PEE E EE 43 Reporting Safety Defects Canada ai E EE E 164 Reporting Safety Defects U S Only Roadsi Vehicles Sold In Canada Getting Roadside ASSISTANCE niei 156 Vehicles Sold In Canada Using Roadside ASSISTANCE aanita iniaatas 156 Vehicles Sold In The U S Getting Roadside ASSISTANCE i ies aira anota aiaa iia 156 Vehicles Sold In The U S Using Roadside ASSISTANCE aina ia Roadside EMergencies cccccsessesseseceees Roof Racks and Load Carriers Maximum Load Weights Running In See BreAkiNG IN ccccecessesessesessescesesteseseseesesees 153 Running Out Of Fuel
172. XX XX XXXX XXXXA E142517 CARGO E143817 Cargo Weight includes all weight added to the Base Curb Weight including cargo and optional equipment When towing trailer tongue load or king pin weight is also part of cargo weight GAW Gross Axle Weight is the total weight placed on each axle front and rear including vehicle curb weight and all payload Tourneo Connect Transit Connect CHC Canada United States of America COLD TIRE PRESSURE PRESSION DES PNEUS A FROID P23570R16 P235 70R16 eS T148 90817 5 KPA 60 PSI RENSEIGNEMENTS 139 FRONT AVANT I REAR 2 1 ARRI RE 3 kg ou SEE OWNER S MANUAL FOR ADDITIONAL INFORMATION VOIR LE MANUEL DE L USAGER POUR PLUS DE XXXXXXXXXXXXXXXXX A U F GAWR Gross Axle Weight Rating is the maximum allowable weight that can be carried by a single axle front or rear These numbers are shown on the Safety Compliance Certification Label The label shall be affixed to either the door hinge pillar door latch post or the door edge that meets the door latch post next to the driver s seating position The total load on each axle must never exceed its Gross Axle Weight Rating Load Carrying Note For trailer towing information refer to the RV and Trailer Towing Guide available at an authorized dealer E143818 5 J 7 Safety Compliance Certification GVW Gross Vehicle Weight abel The label shall be affixed is the Ve
173. a and water Maintenance When a battery replacement is required the battery should only be replaced with a Ford recommended replacement battery that matches the electrical requirements of the vehicle Because your vehicle s engine is electronically controlled by a computer some engine control settings are maintained by power from the low voltage battery Some engine computer settings like the idle trim and fuel trim strategy optimize the driveability and performance of the engine Some other computer settings like the clock and radio station presets are also maintained in memory by power from the low voltage battery When a technician disconnects and connects the low voltage battery these settings are erased Complete the following procedure in order to restore the settings 1 With the vehicle at a complete stop set the parking brake 2 Shift the transmission into P 3 Turn off all accessories 4 Step on the brake pedal and start the vehicle 5 Run the engine until it reaches normal operating temperature While the engine is warming up complete the following Reset the clock See Audio System page 239 Reset the power windows bounce back feature See Windows and Mirrors page 66 Reset the radio station presets See Audio System page 239 6 Allow the engine to idle for at least one minute If the engine turns off step on the accelerator to start the engine 7 While the engine is running step
174. acy Information When you connect a cell phone to SYNC the system creates a profile within your vehicle that links to that cell phone This profile helps in offering you more cellular features and operating more efficiently Among other things this profile may contain data about your cell phone book text messages read and unread and call history including history of calls when your cell phone was not connected to the system In addition if you connect amedia device the system creates and retains an index of supported media content The system also records a short development log of approximately 10 minutes of all recent system activity The log profile and other system data may be used to improve the system and help diagnose any problems that may occur The cellular profile media device index and development log remain in your vehicle unless you delete them and are generally accessible only in your vehicle when your cell phone or media player is connected If you no longer plan to use the system or your vehicle we recommend you carry out a Master Reset to erase all stored information System data cannot be accessed without special equipment and access to your vehicle s SYNC module Ford Motor Company and Ford of Canada do not access the system data for any purpose other than as described without consent a court order or where required by law enforcement other government authorities or other third parties acting wit
175. ada United States of America 294 Cleaning the Touchscreen Display Use a dry clean soft cloth If dirt or fingerprints are still visible apply a small amount of alcohol to the cloth Do not pour or spray alcohol onto the display Do not use detergent or any type of solvent to clean the display Support The SYNC support team is available Monday Saturday 8 30am 8 00pm EST United States 1 888 270 1055 Canada 1 800 565 3673 Note Times are subject to change due to holidays Safety Information WARNING Driving while distracted can result in loss of vehicle control crash and injury We strongly recommend that you use extreme caution when using any device that may take your focus off the road Your primary responsibility is the safe operation of your vehicle We recommend against the use of any handheld device while driving and encourage the use of voice operated systems when possible Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving 1y Do not attempt to service or repair the system Have your vehicle checked by an authorized dealer Do not operate media devices if the power cables are broken or damaged MyFord Touch it equipped Make sure the power cables do not Speed restricted Features interfere with the safe operation of your i vehicle s controls or affect your safe Some features of this system are restricted driving abili
176. adlamps on by pulling the direction indicator lever toward you You will hear a short tone The headlamps will switch off automatically after three minutes with any door open or 30 seconds after the last door has been closed You can cancel this feature by pulling the direction indicator toward you again or switching the ignition on DAYTIME RUNNING LAMPS cir EQUIPPED WARNING Always remember to switch the headlamps on in low light situations or during inclement weather The system does not turn the headlamps or rear lamps on and may not provide adequate lighting Failure to switch the headlamps on under these conditions may result in a crash The system turns the headlamps on when the outside ambient light level is high To switch the system on 1 Switch the ignition on 2 Turn the lighting control switch to the off or autolamp position Vehicles With Halogen Headlamps The system will turn the low beam headlamps on at a reduced intensity when the outside ambient light level is high Lighting FRONT FOG LAMPS f couiprep Press the button to switch the fog lamps on or off You can switch the fog lamps on when the lighting control is in any position except off and the high beams are not turned on E142453 CORNERING LAMPS f EcquipPepD E72898 A Headlamp beam B Cornering lamp beam The cornering lamps illuminate the inside of acorner when you are turning 63 Tourneo Connect Transit
177. age compartment lamp 211 Festoon 10 Tourneo Connect Transit Connect CHC Canada United States of America 194 Maintenance CHANGING THE ENGINE AIR FILTER WARNING To reduce the risk of vehicle damage and or personal burn injuries do not start your engine with the air cleaner removed and do not remove it while the engine is running When changing the air filter element use only the air filter element listed See Capacities and Specifications page 233 For EcoBoost equipped vehicles When servicing the air cleaner it is important that no foreign material enter the air induction system The engine and turbocharger are susceptible to damage from even small particles Change the air filter element at the proper interval See Maintenance page 176 Note Failure to use the correct air filter element may result in severe engine damage The customer warranty may be void for any damage to the engine if the correct air filter element is not used Tourneo Connect Transit Connect CHC Canada United States of America 195 EcoBoost Engines E 1 167021 Remove the retaining screws that secure the air filter housing cover Carefully lift the air filter housing cover Remove the air filter element from the air filter housing Wipe any dirt or debris from the air filter housing and cover to make sure no dirt gets in the engine and to make sure you have a good seal Install a new air f
178. air filter replacement The life of the engine air filter and cabin air filter is dependent on exposure to dusty and dirty conditions Vehicles operated in these conditions require frequent inspection and replacement of the engine air filter and cabin air filter NORMAL SCHEDULED MAINTENANCE Intelligent Oil Life Monitor Your vehicle is equipped with an Intelligent Oil Life Monitor that determines when you should change the engine oil based on how your vehicle is used By using several important factors in its calculations the monitor helps reduce the cost of owning your vehicle and reduces environmental waste at the same time When to expect the OIL CHANGE REQUIRED message This means you do not have to remember to change the oil on a mileage based schedule Your vehicle lets you know when an oil change is due by displaying ENGINE OIL CHANGE DUE or OIL CHANGE REQUIRED in the information display The following table provides examples of vehicle use and its impact on oil change intervals It is a guideline only Actual oil change intervals depend on several factors and generally decrease with severity of use Interval Vehicle use and example Normal 7500 10000 miles 12000 16000 km Normal commuting with highway driving No or moderate load or towing Flat to moderately hilly roads No extended idling Severe 5000 7499 miles 8000 11999 km Moderate to heavy load or towing Mountainous or
179. al short scans to the screen may be hazardous if your attention has been diverted away from your driving task at a critical time Volume Setting Do not raise the volume excessively Keep the volume at a level where you can still hear outside traffic and emergency signals while driving Driving while unable to hear these sounds could cause an accident Tourneo Connect Transit Connect CHC Canada United States of America Use of Speech Recognition Functions Speech recognition software is inherently a statistical process which is subject to errors It is your responsibility to monitor any speech recognition functions included in the system and address any errors Navigation Features Any navigation features included in the system are intended to provide turn by turn instructions to get you to a desired destination Please make certain all persons using this system carefully read and follow instructions and safety information fully Distraction Hazard Any navigation features may require manual non verbal setup Attempting to perform such set up or insert data while driving can seriously distract your attention and could cause an accident or other serious consequences Stop the vehicle in a safe and legal manner before attempting these operations Let Your Judgment Prevail Any navigation features are provided only as an aid Make your driving decisions based on your observations of local conditions and existing traffic regulat
180. allow enough slack for turning tight corners Do not allow the chains to drag on the ground Towing Note Never attach safety chains to the bumper Trailer Brakes WARNING Do not connect a trailer s hydraulic brake system directly to your vehicle s brake system Your vehicle may not have enough braking power and your chances of having a crash greatly increase 1y Electric brakes and manual automatic or surge type trailer brakes are safe if you install them correctly and adjust them to the manufacturer s specifications The trailer brakes must meet local and federal regulations The rating for the tow vehicle s braking system operation is at the gross vehicle weight rating not the gross combined weight rating Separate functioning brake systems are required for safe control of towed vehicles and trailers weighing more than 1500 pounds 680 kilograms when loaded Trailer Lamps WARNING Never connect any trailer lamp wiring to the vehicle s tail lamp wiring this may damage the electrical system resulting in fire Contact an authorized dealer as soon as possible for assistance in correct trailer tow wiring installation Additional electrical equipment may be required A Trailer lamps are required on most towed vehicles Make sure all running lights brake lights turn signals and hazard warning flashers are working Tourneo Connect Transit Connect CHC Canada United States of America 149 B
181. alth report Run a vehicle health report Voice settings Adjust the level of voice interaction and feedback Help Hear a list of voice commands available in the current mode This is an optional feature and available in the United States only 257 Tourneo Connect Transit Connect CHC Canada United States of America SYNC If Equipped System Interaction and Feedback The system provides feedback through audible tones prompts questions and spoken confirmations depending on the situation and the chosen level of interaction voice settings You can customize the voice recognition system to provide more or less instruction and feedback The default setting is to a higher level of interaction in order to help you learn to use the system You can change these settings at any time Adjusting the Interaction Level Push the voice icon Say Voice us settings when prompted then any of the following When you say The system Interaction mode standard Provides more detailed interaction and guidance Interaction mode advanced Provides less audible interaction and more tone prompts The system defaults to the standard interaction mode Confirmation prompts are short questions the system asks when it is not sure of your request or when there are multiple possible responses to your request For example the system may ask Phone is that correct
182. ame gt at home n2 Phone book lt name gt at office Phone book lt name gt at work Phone book lt name gt on mobile OR cell n2 Phone book lt name gt on other This command does not require you to say Phone first This command is not available until phone information is completely downloaded using Bluetooth See Dial table below See Menu table below Phone book commands When you ask SYNC to access things such asa phonebook name or number the requested information appears in the display to view Press the phone button and say Call to call the contact Tourneo Connect Transit Connect CHC Canada United States of America 261 Delete deletes one digit Plus Star Note 70 exit dial mode press and hold the phone button or press MENU to go to the phone menu MENU Phone connections Phone settings message notification off Phone settings message notification on Phone settings set phone ringer Phone settings set ringer 1 Phone settings set ringer 2 Phone settings set ringer 3 Phone settings set ringer off Battery Phone name SYNC If Equipped MENU Receiving Calls When receiving a call you can Signal Answer the call by pressing the phone Text message inbox button Words in are o
183. an the way you Saved it Contacts in your phone book may be very short and similar or they may contain special characters 290 Tourneo Connect Transit Connect CHC Canada United States of America Review the Phone voice commandsat the beginning of the phone section Make sure you are saying the contacts exactly as they are listed For example if you save acontact as Joe Wilson say Call Joe Wilson SYNC If Equipped Voice command issues Possible cause s Possible solution s Your phonebook contacts may be in CAPS The system works better if you list full names such as Joe Wilson rather than Joe Do not use special charac ters such as 123 or ICE as the system does not recog nize them If a contact is in CAPS you have to spell it JAKE requires you to say Call J A K E 291 Tourneo Connect Transit Connect CHC Canada United States of America MyFord Touch if equipped GENERAL INFORMATION E162500 Phone Navigation Settings Home icon Information icon nmo 0U gt Entertainment 292 Tourneo Connect Transit Connect CHC Canada United States of America WARNING Driving while distracted can result in LAN loss of vehicle control crash and injury We strongly recommend that you use extreme caution when using any device that may take your focus off the road Your primary responsibility is the safe operation of you
184. anada United States of America Letter rating W 168 mph 270 km h Y 186 mph 299 km h Note For tires with a maximum speed capability over 149 mph 240 km h tire manufacturers sometimes use the letters ZR For those with a maximum speed capability over 186 mph 299 km h tire manufacturers always use the letters ZR Speed rating mph km h H U S DOT Tire Identification Number TIN This begins with the letters DOT and indicates that the tire meets all federal standards The next two numbers or letters are the plant code designating where it was manufactured the next two are the tire size code and the last four numbers represent the week and year the tire was built For example the numbers 317 mean the 31st week of 1997 After 2000 the numbers go to four digits For example 2501 means the 25th week of 2001 The numbers in between are identification codes used for traceability This information is used to contact customers if a tire defect requires arecall M S or M S Mud and Snow or AT All Terrain or AS All Season Wheels and Tires J Tire Ply Composition and Material Used Indicates the number of plies or the number of layers of rubber coated fabric in the tire tread and sidewall Tire manufacturers also must indicate the ply materials in the tire and the sidewall which include steel nylon polyester and others K Maximum Load Indicates the maximum load in kilogra
185. and vent the moonroof Release the button once movement starts Press the lock or unlock button to stop movement Closing the Windows WARNING When closing the windows and moonroof you should verify they are free of obstructions and make sure that children and pets are not in the proximity of the window openings To close the windows and moonroof press and hold the remote control lock button Release the button once movement starts Press the lock or unlock button to stop movement Tourneo Connect Transit Connect CHC Canada United States of America 68 EXTERIOR MIRRORS Power Exterior Mirrors if Equipped WARNING Do not adjust the mirrors when your vehicle is moving This could result in the loss of control of your vehicle serious personal injury or death E70846 A Left hand mirror B Off C Right hand mirror E70847 Press the arrows to adjust the mirror Note Do not clean the housing or glass of any mirror with harsh abrasives fuel or other petroleum or ammonia based cleaning products Automatic Folding and Unfolding The mirrors will automatically fold or unfold when you use the key to lock or unlock your vehicle Windows and Mirrors Note f you fold the mirrors using the manual fold button you can only unfold them again manually Manual Folding and Unfolding The power folding mirrors operate with the ignition on and for several minutes after you switch the ignition
186. and Refueling present the service engine soon indicator should stay off the next time you start the engine A driving cycle consists of a cold engine startup followed by mixed city highway driving No additional vehicle service is required If the service engine soon indicator remains on have your vehicle serviced at the first available opportunity Although some malfunctions detected by the OBD II may not have symptoms that are apparent continued driving with the service engine soon indicator on can result in increased emissions lower fuel economy reduced engine and transmission smoothness and lead to more costly repairs Readiness for Inspection Maintenance 1 M Testing Some state provincial and local governments may have Inspection Maintenance I M programs to inspect the emission control equipment on your vehicle Failure to pass this inspection could prevent you from getting a vehicle registration If the service engine soon indicator is on or the bulb does not work you may need to have the vehicle serviced See On Board Diagnostics OBD II Your vehicle may not pass the I M test if the service engine soon indicator is on or not working properly bulb is burned out or if the OBD II system has determined that some of the emission control systems have not been properly checked In this case your vehicle is not ready for I M testing Tourneo Connect Transit Connect CHC Canada United States of America
187. and conditions do not break the seal of the package launch or otherwise use the TeleNav Software TeleNav may revise this Agreement and the privacy policy at any time with or without notice to you You agree to visit http Awww telenav com from time to time to review the then current version of this Agreement and of the privacy policy 1 Safe and Lawful Use You acknowledge that devoting attention to the TeleNav Software may pose a risk of injury or death to you and others in situations that otherwise require your undivided attention and you therefore agree to comply with the following when using the TeleNav Software a observe all traffic laws and otherwise drive safely b use your own personal judgment while driving If you feel that a route suggested by the TeleNav Software instructs you to perform an unsafe or illegal maneuver Tourneo Connect Transit Connect CHC Canada United States of America 360 places you in an unsafe situation or directs you into an area that you consider to be unsafe do not follow such instructions c do not input destinations or otherwise manipulate the TeleNav Software unless your vehicle is stationary and parked d do not use the TeleNav Software for any illegal unauthorized unintended unsafe hazardous or unlawful purposes or in any manner inconsistent with this Agreement e arrange all GPS and wireless devices and cables necessary for use of the TeleNav Software in a secu
188. ansit Connect CHC Canada United States of America Child Safety CHILD SAFETY LOCKS WARNING You cannot open the doors from inside if you have put the child safety locks on E169581 The childproof locks are located on the rear edge of each rear door and must be set separately for each door Left Hand Side Turn counterclockwise to lock and clockwise to unlock Right Hand Side Turn clockwise to lock and counterclockwise to unlock 24 Tourneo Connect Transit Connect CHC Canada United States of America Safety Belts PRINCIPLE OF OPERATION WARNINGS Always drive and ride with your seat back upright and the lap belt snug and low across the hips To reduce the risk of injury make sure children sit where they can be properly restrained Never let a passenger hold a child on his or her lap while your vehicle is moving The passenger cannot protect the child from injury in a crash All occupants of your vehicle including the driver should always properly wear their safety belts even when an airbag supplemental restraint system is provided Failure to properly wear your safety belt could seriously increase the risk of injury or death It is extremely dangerous to ride in a cargo area inside or outside of a vehicle In a crash people riding in these areas are more likely to be seriously injured or killed Do not allow people to ride in any area of your vehicle that is n
189. anual Seats Adjusting the Height of the Drivers Adjusting the Lumbar Support Folding the Seatback Moving the Seat Backward and Recline Adjustment Media Hub Message Center See Information Displays Mirrors See Heated Windows and Mirrors See Windows and Mirrors Mobile Communications Equipment Motorcraft Parts 1 6L esses Motorcraft Parts 2 5L MyFord Touch General Information MyKey Troubleshooting MyKey Principle of Operation Index N Navigation cityseekvr Point of Interest POI Categories Quick touch Buttons Setting a Destination Setting Your Navigation Preferences Normal Scheduled Maintenance Intelligent Oil Life Monitor Maintenance Intervals O Oil Check See Engine Oil Check Opening and Closing the Hood Closing the Hood Opening the Hood Ordering Additional Owner s Literature Obtaining a French Owner s Manual Overhead Console P Parking AiCh c cccscescssessssesssseesesesessesessssessesees Front and Rear Sensing System Rear Sensing System Parking Aids Principle Of Operation ccceccseeseseseeeeeeees Parking Brake Passive Anti Theft System EE PATS See Passive Anti Theft System Perchlorate ecsecscsseseeeeeeeees Personalized Settings Measure Units 8 Switching Chimes Off Personal Safety System How Does the Personal Safety System
190. are coated with a clear coat paint finish To maintain their condition we recommend that you Tourneo Connect Transit Connect CHC Canada United States of America 203 Clean the wheels weekly using Motorcraft Wheel and Tire Cleaner Apply using manufacturer s instructions Use a sponge to remove heavy deposits of dirt and brake dust accumulation Rinse thoroughly with a strong stream of water when you have completed the cleaning process To remove tar and grease use Motorcraft Bug and Tar Remover VEHICLE STORAGE If you plan on storing your vehicle for an extended period of time 30 days or more read the following maintenance recommendations to make sure your vehicle stays in good operating condition All motor vehicles and their components were engineered and tested for reliable regular driving Long term storage under various conditions may lead to component degradation or failure unless specific precautions are taken to preserve the components General Store all vehicles in a dry ventilated place Protect from sunlight if possible If vehicles are stored outside they require regular maintenance to protect against rust and damage Body Wash your vehicle thoroughly to remove dirt grease oil tar or mud from exterior surfaces rear wheel housing and underside of front fenders Periodically wash your vehicle stored in exposed locations Vehicle Care Touch up exposed or primed metal to p
191. are in Such as Radio mode or CD mode 242 Tourneo Connect Transit Connect CHC Canada United States of America Audio System Seek Press and release these buttons to go to the previous or next preset radio station or disc track Press and hold these buttons to fast forward to the previous or next strong radio station memory preset or through the current disc track J On off and volume Press this button to switch the system off and on Turn to adjust the volume K MENU Press this button to access different audio system features See Menu Structure later in this section L SOUND Press this button to access settings for Treble Middle Bass Fade and Balance Use the up and down arrow buttons to select the various settings When you make your selection press the left and right arrow buttons to change the settings Press OK to set or press MENU to exit Sound settings can be set for each audio source independently M PHONE Press this button to access the phone features of the SYNC system See SYNC page 255 N MEDIA Press this button to switch between listening to a CD and the SYNC Media menu To change the SYNC Media device such as switching from a device plugged into the USB port to a Bluetooth audio device press MENU and scroll to Select Source O RADIO Press this button to listen to the radio or change radio frequencies Press the function buttons below the radio screen to select different radio functions No
192. ark Aid Alert Guidelines You can find more information on the rear view camera system in another chapter See Parking Aids page 127 Enable Valet Mode Note f the system locks and you need to reset the PIN enter 3681 and the system unlocks Valet mode allows you to lock the system No information is accessible until the system is unlocked with the correct PIN To access press 1 Settings icon 2 Vehicle 3 Enable Valet Mode 4 Continue Note After you press Continue the system locks until you enter the PIN again Settings Access and adjust system settings voice features as well as phone navigation and wireless settings MyFord Touch it equipped System 1 Settings icon To access press 2 Settings om 3 System Then select from the following System Language Select to have the touchscreen display in English Spanish or French Distance Select to display units in kilometers or miles Temperature Select to display units in Celsius or Fahrenheit System Prompt Volume Adjust the volume of voice prompts from the system Touch Screen Button Beep Select to have the system beep to confirm choices made through the touchscreen Touch Panel Button Beep Select to have the system beep to confirm button choices made through the climate or audio system Keyboard Layout Have the touchscreen keyboard display in QWERTY or ABC format Install Applications Install any
193. arranty information Oils Fluids and Flushing In many cases fluid discoloration is a normal operating characteristic and by itself does not necessarily indicate a concern or that the fluid needs to be changed However a qualified expert such as the factory trained technicians at your dealership should inspect discolored fluids that also show signs of overheating or foreign material contamination immediately Make sure to change your vehicle s oils and fluids at the specified intervals or in conjunction with a repair Flushing is a viable way to change fluid for many vehicle sub systems during scheduled maintenance It is critical that systems are flushed only with new fluid that is the same as that required to fill and operate the system or using a Ford approved flushing chemical Owner Checks and Services Make sure you perform the following basic maintenance checks and inspections every month or at six month intervals Scheduled Maintenance Check every month Engine oil level Function of all interior and exterior lights Tires including spare for wear and proper pressure Windshield washer fluid level Check every six months Battery connections Clean if necessary Body and door drain holes for obstructions Clean if necessary Cooling system fluid level and coolant strength Door weatherstrips for wear Lubricate if necessary Hinges latches and outside
194. arrying LOAD LIMIT Vehicle Loading with and without a Trailer This section will guide you in the proper loading of your vehicle trailer or both to keep your loaded vehicle weight within its design rating capability with or without a trailer Properly loading your vehicle will provide maximum return of vehicle design performance Before loading your vehicle familiarize yourself with PAYLOAD E143816 Payload is the combined weight of cargo and passengers that the vehicle is carrying The maximum payload for your vehicle can be found on the Tire Label on the B Pillar or the edge of the driver door vehicles exported outside the US and Canada may not have a Tire Label Look for THE COMBINED WEIGHT OF OCCUPANTS AND CARGO SHOULD NEVER EXCEED XXX kg OR XXX lb for maximum Tourneo Connect Transit Connect CHC Canada United States of America the following terms for determining your vehicle s weight ratings with or without a trailer from the vehicle s Tire Label or Ee Compliance Certification Label Base Curb Weight is the weight of the vehicle including a full tank of fuel and all standard equipment It does not include passengers cargo or optional equipment Vehicle Curb Weight is the weight of your new vehicle when you picked it up from your authorized dealer plus any aftermarket equipment payload The payload listed on the Tire Label is the maximum payload for the vehicle as b
195. atically after a short period of time Windows and Mirrors POWER WINDOWS VEHICLES WITH ONE TOUCH DOWN DRIVER WINDOW WARNINGS Do not leave children unattended in your vehicle and do not let them play with the power windows They may seriously injure themselves When closing the power windows you should verify they are free of obstructions and make sure that children and pets are not in the proximity of the window openings E166915 Note You may hear a pulsing noise when just one of the windows is open Lower the opposite window slightly to reduce this noise Press the switch to open the window Lift the switch to close the window One Touch Down if Equipped Press the switch fully and release it Press again or lift it to stop the window Tourneo Connect Transit Connect CHC Canada United States of America Accessory Delay i Equipped You can use the window switches for several minutes when you switch the ignition off or until you open either front door POWER WINDOWS VEHICLES WITH REAR POWER WINDOWS WARNINGS Do not leave children unattended in your vehicle and do not let them play with the power windows They may seriously injure themselves When closing the power windows you should verify they are free of obstructions and make sure that children and pets are not in the proximity of the window openings E70848 Note You may hear a pulsing noise when just one of th
196. ation See Personalized Settings page 80 Engine Coolant Temperature Gauge WARNING Never remove the coolant reservoir cap while the engine is running or hot Steam and scalding liquids released from a hot cooling system can cause burns At normal operating temperature the needle will remain in the center section Instrument Cluster If the needle enters the red section the engine is overheating Stop the engine switch the ignition off and determine the cause once the engine has cooled down See Engine Coolant Check page 181 Note Do not restart the engine until the cause of overheating has been resolved Fuel Gauge Switch the ignition on The fuel gauge will indicate approximately how much remains in the fuel tank The fuel gauge may vary slightly when your vehicle is moving or on a gradient The arrow adjacent to the fuel pump symbol indicates on which side of the vehicle the fuel filler door is located WARNING LAMPS AND INDICATORS The following warning lamps and indicators will alert you to a vehicle condition that may become serious Some lamps will illuminate when you start your vehicle to make sure they work If any lamps remain on after starting your vehicle refer to the respective system warning lamp for further information Note Some warning indicators appear in the information display and function the same as a warning lamp but do not display when you start your vehicle Airbag Front
197. ationship Center or use the online resources listed below to find the nearest authorized dealer In the United States Mailing address Ford Motor Company Customer Relationship Center P O Box 6248 Dearborn MI 48121 Telephone 1 800 392 3673 FORD TDD for the hearing impaired 1 800 232 5952 Online Additional information and resources are available online at www fordowner com Tourneo Connect Transit Connect CHC Canada United States of America These are some of the items that can be found online U S dealer locator by Dealer Name City State or Zip Code Owner Manuals Maintenance Schedules Recalls Ford Extended Service Plans Ford Genuine Accessories Service specials and promotions In Canada Mailing address Customer Relationship Centre Ford Motor Company of Canada Limited P O Box 2000 Oakville Ontario L amp K OC8 Telephone 1 800 565 3673 FORD Online www ford ca Additional Assistance If you have questions or concerns or are unsatisfied with the service you are receiving follow these steps 1 Contact your Sales Representative or Service Advisor at your selling servicing authorized dealer 2 If your inquiry or concern remains unresolved contact the Sales Manager Service Manager or Customer Relations Manager 3 Ifyou require assistance or clarification on Ford Motor Company policies please contact the Ford Customer Relationship Center Customer Assistance In order t
198. automatic volume control will be disabled Always on setting When this is selected you will not be able to turn off Advance Trac 911 Assist or the do not disturb feature if your vehicle is equipped with these features CREATING A MYKEY Use the information display to create a MyKey 1 Insert the key you want to program into the ignition 2 Switch the ignition on 3 Access the main menu on the information display controls and select Settings and then MyKey by pressing OK or the gt button MyKey If Equipped 4 Press OK or the gt button to select Create MyKey 5 When prompted hold the OK button until you see a message informing you to label this key as a MyKey The key will be restricted at your vehicle s next start MyKey is successfully created Make sure you label it so you can distinguish it from the admin keys You can also program configurable settings for the key s Refer to Programming Changing Configurable Settings Programming Changing Configurable Settings Use the information display to access your configurable MyKey settings 1 Switch the ignition on using an admin key or fob 2 Access the main menu on the information display controls and select Settings then MyKey by pressing OK or the gt button 3 Use the arrow buttons to get toa configurable feature 4 Press OK or gt to make a selection Note You can clear or change your MyKey settings at any time duri
199. ave contaminated the rear axle lubricant which is not normally checked or changed unless a leak is suspected or other axle repair is required TOWING POINTS WARNING The screw in recovery hook has a left hand thread Turn it counterclockwise to install it Make sure that the recovery hook is fully tightened Failure to do so could result in the recovery hook becoming loose Due to requirements in some countries your vehicle may have a recovery hook Recovery Hook Storage E165020 If your vehicle has a recovery hook it will be in the luggage compartment on the left hand side If your vehicle does not have a recovery hook you can purchase one from an authorized dealer Towing Front Recovery Hook E165018 Remove the cover and install the recovery hook Rear Recovery Hook E165019 Remove the cover and install the recovery hook Note f your vehicle has a tow bar you cannot install the recovery hook Use the tow bar to tow other vehicles Tourneo Connect Transit Connect CHC Canada United States of America TRANSPORTING THE VEHICLE E143886 If you need to have your vehicle towed contact a professional towing service or if you are amember of a roadside assistance program your roadside assistance service provider It is recommended that your vehicle be towed with a wheel lift and dollies or flatbed equipment Do not tow witha slingbelt Ford Motor Company has not
200. blem occurs with the headlamp system Have your vehicle checked by an authorized dealer as soon as possible Maintenance Message Message Indic Action ator Oil change required Displays when the engine oil life is depleted and requires a change See Engine Oil Check page 180 Brake fluid level low Red Indicates the brake fluid level is low and the Service now brake system should be inspected immedi ately See Brake Fluid Check page 183 Have your vehicle checked by an authorized dealer as soon as possible Washer fluid level low Displays when the washer fluid is low and needs to be refilled See Washer Fluid Check page 184 Parking Aid Message Message Indic Action ator Parking aid fault Amber Displays when the system has detected a Service required fault that requires service Have your vehicle checked by an authorized dealer as soon as possible See Parking Aid page 127 84 Tourneo Connect Transit Connect CHC Canada United States of America Information Displays Parking Brake Message Message Indic Action ator Park brake applied Red Displays when the parking brake is set the engine is running and your vehicle speed is above 3 mph 5 km h If the warning stays on after the parking brake is released have your vehicle checked by an authorized dealer as soon as possible Starting System Message Message Indic Action ator Pr
201. bol indicates the ending point of a planned route Next maneuver point indicates the location of the next turn on the planned route No GPS symbol indicates that insufficient GPS satellite signals are available for accurate map positioning This icon may display under normal operation in an area with poor GPS access x O r Quick touch Buttons When in map mode touch anywhere on the map display to access the following options Tourneo Connect Transit Connect CHC Canada United States of America 349 Set as Dest Touch this button to select a scrolled location on the map as your destination You may scroll the map by pressing your index finger on the map display When you reach the desired location simply let go and then touch Set as Dest Set as Waypoint Touch this button to set the current location as a waypoint Save to Favorites Touch this button to save the current location to your favorites POI Icons Touch this button to select icons to display on the map You can select up to three icons to display on the map at the same time Turn these ON or OFF Cancel Route Touch this button to cancel the active route View Edit Route Access these features when a route is active View Route Edit Destination Waypoints Edit Turn List Detour Edit Route Preferences Edit Traffic Preferences Cancel Route MyFord Touch it equipped Nokia is the digital map provider for the navigation ap
202. build up inside your vehicle do not drive with the system switched off or with recirculated air always switched on Note Do not place objects under the front seats as this may interfere with the airflow to the rear seats Note Keep the air intakes in front of the windshield free from obstruction such as snow or leaves to allow the climate control system to function effectively Climate Control Note 70 reduce fogging of the windshield during humid weather adjust the air distribution control to the windshield air vents position Increase the temperature and fan speed and press the A C button to improve clearing if required Heating the Interior Quickly Adjust the fan speed to the highest speed setting Adjust the temperature control to the highest setting Adjust the air distribution control to the footwell air vents position Recommended Settings for Heating Adjust the fan speed to the second speed setting Adjust the temperature control to the midway point of the hot settings Adjust the air distribution control to the footwell and windshield air vents position Cooling the Interior Quickly Adjust the fan speed to the highest speed setting Adjust the temperature control to the MAX A C position Adjust the air distribution control to the instrument panel air vents position Recommended Settings for Cooling Adjust the fan speed to the second speed setting Adjust the temperature contr
203. by pressing the button Switching the System Off Using the Information Display Controls If Equipped Your vehicle comes with this feature already enabled If required you can switch this feature off using the information display controls See Principle of Operation page 124 Switching the System Off Using a Switch If Equipped The button is located in the instrument panel Press the button You will see a message in conjunction with an illuminated icon in the display Press the button again to return the system to normal mode When you switch the traction control system off stability control remains fully active Tourneo Connect Transit Connect CHC Canada United States of America System Indicator Lights and Messages WARNING If a failure has been detected within the AdvanceTrac system the stability control light will illuminate steadily Verify that the AdvanceTrac system was not manually disabled through the information display If the stability control light still illuminates steadily have the system serviced by an authorized dealer immediately Operating your vehicle with AdvanceTrac disabled could lead to an increased risk of loss of vehicle control vehicle rollover personal injury and death The stability control light ee temporarily illuminates on engine start up and flashes when a driving condition activates the stability system The stability control off light temporarily illuminates
204. can damage it The included funnel has been specially designed to work safely with your vehicle Use the following guidelines to avoid electrostatic charge build up when filling an ungrounded fuel container Place approved fuel container on the ground Do not fill a fuel container while it is in the vehicle including the cargo area Keep the fuel pump nozzle in contact with the fuel container while filling Do not use a device that would hold the fuel pump handle in the fill position When filling your vehicle s fuel tank from a portable fuel container use the funnel included with your vehicle E142668 1 Locate the plastic funnel in the glove box 2 Slowly insert the funnel into the capless fuel system 3 Fill your vehicle with fuel from the portable fuel container 4 When done clean the funnel or properly dispose of it Extra funnels can be purchased from your authorized dealer if you choose to dispose of the funnel Tourneo Connect Transit Connect CHC Canada United States of America REFUELING WARNINGS Fuel vapor burns violently and a fuel fire can cause severe injuries Read and follow all the instructions on the pump island Turn off your engine when you are refueling Do not smoke if you are near fuel or refueling your vehicle Keep sparks flames and smoking materials away from fuel Stay outside your vehicle and do not leave the fuel pump unattended when refueling your ve
205. can kill or injure a child ina child seat Children 12 and under should be properly restrained in the rear seat whenever possible Depending on where you secure a child restraint and depending onthe child restraint design you may block access to certain safety belt buckle assemblies and LATCH lower anchors rendering those features potentially unusable To avoid risk of injury occupants should only use seating positions where they are able to be properly restrained When installing a child safety seat with combination lap and shoulder belts Use the correct safety belt buckle for that seating position Insert the belt tongue into the proper buckle until you hear a snap and feel it latch Make sure the tongue is securely fastened in the buckle Keep the buckle release button pointing up and away from the safety seat with the tongue between the child seat and the release button to prevent accidental unbuckling Tourneo Connect Transit Connect CHC Canada United States of America Place the vehicle seat upon which the child seat will be installed in the upright position Put the safety belt in the automatic locking mode See Step 5 This vehicle does not require the use of a locking clip Perform the following steps when installing the child seat with combination lap and shoulder belts Note Although the child seat illustrated is a forward facing child seat the steps are the same for installing a rear fa
206. caster Action No action required This is a broadcast issue Sound fading or blending in and out The radio is shifting between analog and digital audio No action required The reception issue may clear up as you continue to drive There is an audio mute delay when selecting HD2 or HD3 multicast preset or Direct Tune The digital multicast is not available until the HD Radio broadcast is decoded Once decoded the audio is avail able No action required This is normal behavior Wait until the audio is available Cannot access HD2 or HD3 multicast channel when recalling a preset or froma direct tune The previously stored multicast preset or direct tune is not available in your current reception area No action required The station is not available in your current location Text information does not match currently playing audio Data service issue by the radio broadcaster Fill out the station issue form at website listed below There is no text information shown for currently selected frequency Data service issue by the radio broadcaster Fill out the station issue form at website listed below HD2 HD7 stations not found when Sean is pressed Pressing Sean disables HD2 HD7 channel search No action required This is normal behavior http www ibiquity com automotive report_radio_station_experiences HD Radio Technology manufactured
207. cell Mute call Call lt name gt on other Pair phone Call voicemail Privacy on Dial Read text message Do not disturb off Reply to text messages Do not disturb on Turn ringer off Forward text messages Turn ringer on Go to hands free Unmute call 333 MyFord Touch if equipped PHONE Hold call off Help Hold on These commands are only available during an active call If you say Messages see the following Messages chart for additional commands MESSAGES Call Forward text messages Listen to text message lt gt Listen to text messages Reply to text messages Help INFORMATION E161889 334 Tourneo Connect Transit Connect CHC Canada United States of America MyFord Touch it equipped A SYNC Services B SIRIUS Travel Link C Alerts D Calendar E SYNC Applications Under the Information menu you can access features such as SYNC Services SIRIUS Travel Link Alerts Calendar SYNC Applications e If your vehicle is equipped with 2 Navigation press the Information button to access these features If your vehicle is not equipped with Navigation press the corner of the touchscreen with the green tab SYNC Services If Equipped United States Only Note SYNC Services requires activation before use Visit www SYNCMyRide com to register and check your eligibility for co
208. cesestecsestesestesesteseeteees 145 Trailer Sway Control 146 Recommended Towing Weights 146 Essential Towing CHECKS c ccccccescesesseseeee 148 Towing POINMHS c cccessssssscesssessssesssessseesesesee 150 Transporting the Vehicle cesses 151 Towing the Vehicle on Four Wheels 152 Driving Hints Br AKiNG IN u escsescssessssestssessssessessestssesneseseees 153 Reduced Engine Performance Economical Driving 153 Cold Weather Precautions we 154 Driving Through Watel ccseesesesecesees 154 Floor Mats siete etrceteate 154 Roadside Emergencies Roadside ASSISTANCE scscesseseseseseees Hazard Warning FlaShefrS cccseseseeee Fuel SNUFF ceeceessessestesseseeseeseeseestesseeseeees Jump Starting the Vehicle i Post Crash Alert SYStEM ccceseeeseees Customer Assistance Getting the Services You Need 159 In California U S OMLy ccccseeeseeseseees 160 The Better Business Bureau BBB Auto Line Program U S Only cccccseeeeseeee 161 Utilizing the Mediation Arbitration Program Canada Only c cccscsseseceseees 161 Getting Assistance Outside the U S ang C 62 Ordering Additional Owner s LiteratU renie 163 Reporting Safety Defects U S ORIY innn 163 Reporting Safety Defects Canada OY AEE E EES 164 Table of Contents Fuses Cleaning the Alloy WheelS csc 203 Fuse BOX LOCATIONS vececccccccccccccccseseetecceeeeeeteee 165 Vehic
209. cess key or touching the locking area on the handle with another intelligent access key in your hand When you open one of the front doors and lock your vehicle using the power door lock control all doors will lock then unlock if the ignition is on or the ignition is off and the transmission selector lever is not in P Autolockand Auto unlock Feature Auto lock The Auto lock feature will lock the doors and liftgate when all of the following conditions have been met All doors are closed The ignition is on Your vehicle is moving at a speed greater than 12 mph 20 km h for more than two seconds Locks Auto unlock The auto unlock feature will unlock all the doors when all of the following conditions have been met The ignition is on all doors are closed and your vehicle is moving at a speed greater than 12 mph 20 km h for more than two seconds Your vehicle has come to a stop and you switch the ignition off or to the accessory position The driver door is opened within 10 minutes of you switching the ignition off or to the accessory position Note The doors will not auto unlock if your vehicle has been electronically locked after the ignition is turned off and before the driver door is opened Enabling or Disabling Auto lock and Auto unlock Note An authorized dealer or you can carry out this procedure To enable or disable these features do the following 1 Switch the ignition on
210. cesses 112 Refilling With a Portable Fuel GONtAME a aaa aiaiai aiaia 112 Tourneo Connect Transit Connect CHC Canada United States of America 395 Safety Belt Height Adjustment 28 Safety Belt Minder 0 29 Belt Minder 29 Safety Belts 25 Principle of Operation Safety Belt Warning Lamp and Indicator Chime Conditions of operation Safety Canopy Safety Precautions Satellite Radio Satellite Radio Reception Factors SIRIUS Satellite Radio Service Troubleshooting Scheduled Maintenance Record 380 Scheduled Maintenance 372 he ols ESAE E E 96 SOCUPILY A 52 Settings 300 now Chains See Using Snow Chains pecial Notices New Vehicle Limited Warranty Special Instructions Special Operating Conditions Scheduled Maintenance Exceptions Speed Control See Cruise Control Stability Control Principle of Operation Starter Switch See Ignition Switch S S S S Index Starting a Gasoline Engine 109 Before starting the engine check the TOM OWA icorcctescsstiectitssicresnitioeaiiectsiatenints 109 Cold or Hot Engine Engine Idle Speed after Starting Flooded ENBine ccscsessescsesteseseseees a Starting and Stopping the Engine 108 General Information STCCLING cesesessesesesseee Electric Power Steering Steering Wheel Storage Compartm Sun Shades Vehicles With Panoramic Roof Panel BOUNCE
211. child from injury in a crash which may result in serious injury or death Never use pillows books or towels to boost a child They can slide around and increase the likelihood of injury or death in a crash WARNINGS Always restrain an unoccupied child seat or booster seat These objects may become projectiles in a crash or sudden stop which may increase the risk of serious injury Never place or allow a child to place T the shoulder belt under a child s arm or behind the back because it reduces the protection for the upper part of the body and may increase the risk of injury or death in a crash To avoid risk of injury do not leave children or pets unattended in your vehicle Restraint Combined Use any attachment method as indicated below by X Type child and seat LATCH LATCH Safety belt Safety belt Safety belt weight lower lower andtop andLATCH only anchors anchors tether lower and top only anchor anchors tether and top anchor tether anchor Rear facing Up to 65 lb x x child seat 29 kg Rear facing Over 65 lb x child seat 29 kg Forward Upto65lb x x x facing 29 kg child seat Forward Over 65 lb Xx Xx facing 29 kg child seat Note The child seat must rest tightly against the vehicle seat upon which it is installed It may be necessary to lift or remove the head restraint See Seats page 96 Tourneo Connect Tr
212. child restraint manufacturer chest and seat back upright You are required by law to properly use safety seats for infants and toddlers in INSTALLING CHILD SEATS the United States and Canada Many states and provinces require that small children use approved booster seats until they reach age eight a height of 4 feet 9 inches 1 45 meters tall or 80 pounds 36 kilograms Check your local and state or provincial laws for specific requirements about the safety of children in your vehicle When possible always properly restrain children 12 years of age and under in a rear seating position of your vehicle Accident statistics suggest that children are safer when properly 142594 restrained in the rear seating positions than in a front seating position See Front Passenger Sensing System page 35 Child Seats Tourneo Connect Transit Connect CHC Canada United States of America Child Safety Use a child safety seat Sometimes called an infant carrier convertible seat or toddler seat for infants toddlers or children weighing 40 pounds 18 kilograms or less generally age four or younger Using Lap and Shoulder Belts WARNINGS Airbags can kill or injure a child ina child seat Never place a rear facing child seat in front of an active airbag If you must use a forward facing child seat inthe front seat move the seat upon which the child seat is installed all the way back Airbags
213. cing child seat E142528 1 Position the child safety seat in a seat with a combination lap and shoulder belt E142529 2 Pull down on the shoulder belt and then grasp the shoulder belt and lap belt together Child Safety E142530 E142875 3 While holding the shoulder and lap belt 5 To put the retractor in the automatic portions together route the tongue locking mode grasp the shoulder through the child seat according to the portion of the belt and pull downward child seat manufacturer s instructions until all of the belt is pulled out Be sure the belt webbing is not twisted Note The automatic locking mode is available on the front passenger and rear seats 6 Allow the belt to retract to remove slack The belt will click as it retracts to indicate it is in the automatic locking mode 7 Try to pull the belt out of the retractor to make sure the retractor is in the automatic locking mode you should not be able to pull more belt out If the retractor is not locked unbuckle the belt and repeat Steps 5 and 6 ig E142531 4 Insert the belt tongue into the proper buckle the buckle closest to the direction the tongue is coming from for that seating position until you hear asnap and feel the latch engage Make sure the tongue is latched securely by pulling on it E142533 Tourneo Connect Transit Connect CHC Canada United States of America Child Safety 8 Remove remai
214. cle serviced regularly to help maintain its roadworthiness and resale value There is a large network of Ford authorized dealers that are there to help you with their professional servicing expertise We believe that their specially trained technicians are best qualified to service your vehicle properly and expertly They are supported by a wide range of highly specialized tools developed specifically for servicing your vehicle To help you service your vehicle we provide scheduled maintenance information which makes tracking routine service easy See Scheduled Maintenance page 372 If your vehicle requires professional service your authorized dealer can provide the necessary parts and service Check your warranty information to find out which parts and services are covered Use only recommended fuels lubricants fluids and service parts conforming to specifications Motorcraft parts are designed and built to provide the best performance in your vehicle Precautions Do not work on a hot engine Make sure that nothing gets caught in moving parts Do not work on a vehicle with the engine running in an enclosed space unless you are sure you have enough ventilation Keep all open flames and other burning material such as cigarettes away from the battery and all fuel related parts Tourneo Connect Transit Connect CHC Canada United States of America Working with the Engine Off 1 Set the parking brake and
215. ct lam having trouble connecting my phone to SYNC This is a phone dependent feature This may be a possible phone malfunction Go to the website to review your phone s compatibility Try turning off the device resetting the device or removing the device s battery then trying again Try deleting your device from SYNC deleting SYNC from your device and trying again Check the security and auto accept and prompt always settings relative to the SYNC Bluetooth connection on your phone Update your device s firm ware Turn off the Auto phone book download setting Text messaging is not working on SYNC This is a phone dependent feature This may be a possible phone malfunction Go to the website to review your phone s compatibility Try turning off the device resetting the device or removing the device s battery then trying again 287 Tourneo Connect Transit Connect CHC Canada United States of America SYNC If Equipped USB and media issues I am having trouble connecting my device Possible cause s This may be a possible device malfunction Possible solution s Try turning off the device resetting the device removing the device s battery then trying again Make sure you are using the manufacturer s cable Make sure you insert the USB cable properly into the device and the USB port Make sure that the device
216. ct Transit Connect CHC Canada United States of America Safety Belts 3 Forthe seating position being disabled buckle then unbuckle the safety belt three times at a moderate speed ending in the unbuckled state After Step 3 the safety belt warning light will turn on 4 While the safety belt warning light is on buckle and then unbuckle the safety belt After Step 4 the safety belt warning light will flash for confirmation This will disable the feature for that seating position if it is currently enabled This will enable the feature for that seating position if it is currently disabled CHILD RESTRAINT AND SAFETY BELT MAINTENANCE Inspect the vehicle safety belts and child safety seat systems periodically to make sure they work properly and are not damaged Inspect the vehicle and child seat safety belts to make sure there are no nicks tears or cuts Replace if necessary All vehicle safety belt assemblies including retractors buckles front safety belt buckle assemblies buckle support assemblies slide bar if equipped shoulder belt height adjusters if equipped shoulder belt guide on seat back if equipped child safety seat LATCH and tether anchors and attaching hardware should be inspected after a crash Read the child restraint manufacturer s instructions for additional inspection and maintenance information specific to the child restraint Tourneo Connect Transit Connect CHC Canada United States
217. d Areas Enter specific areas that would like to avoid on planned navigation routes 1 Settings icon 2 Settings EX To access press 3 Phone Then select from the following Phone Phone Bluetooth Devices Connect disconnect add or delete a device as well as save it as a favorite Bluetooth Turn Bluetooth on and off Do Not Disturb Have all calls go directly to your voice mail and not ring inside your vehicle With this feature turned on text message notifications are also suppressed and donotring inside your vehicle 911 Assist Turn onor turn off the 911 Assist feature See Information page 334 Phone Ringer Select the type of notification for phone calls ring tone beep text to speech or have it be silent Text Message Notification Select the type of notification for text messages alert tone beep text to speech or have it be silent 306 Tourneo Connect Transit Connect CHC Canada United States of America MyFord Touch it equipped Phone Internet Data Connection If compatible with your phone you can adjust your internet data connection Select to make your connection profile with the personal area network or to turn off your connection You can also choose to adjust your settings or have the system always connect never connect when roaming or query on connect Press for more information Manage Phonebook Access features such as automatic ph
218. d Specifications Component Part Number WW 2953 passenger side Rear window wiper blade WW 1382 Failure to use the correct air filter element may result in severe engine damage The vehicle warranty may be void for any damage to the engine if the correct air filter element is not used Only use the specified replacement oil filter The use of a non specified oil filter can result in engine damage See General Maintenance Information page 372 3 For spark plug replacement see an authorized dealer Replace the spark plugs at the appropriate intervals Note Replace the spark plugs with ones that meet Ford material and design specifications for your vehicle such as Motorcraft or equivalent replacement parts The vehicle warranty may be void for any damage to the engine if the correct spark plugs are not used Note Do not use American Petroleum Institute S category oils labeled as SN SM SL or lower category unless the label also display the American Petroleum Institute certification mark These oils do not meet all of the requirements of your vehicles engine and emissions system 235 Tourneo Connect Transit Connect CHC Canada United States of America Capacities and Specifications MOTORCRAFT PARTS 2 5L Component Part Number Air filter element FA 1910 Oil filter FL 910S Spark plugs SP 530 Cabin air filter FP 70 front FP 75 auxiliary AC Windshield wiper bla
219. damaged deflate it remove wheel and replace it with your spare tire and wheel If you cannot detect a cause have the vehicle towed to the nearest repair facility or tire dealer to have the vehicle inspected Wheels and Tires Tire and Wheel Alignment A bad jolt from hitting a curb or pothole can cause the front end of your vehicle to become misaligned or cause damage to your tires If your vehicle seems to pull to one side when you are driving the wheels may be out of alignment Have an authorized dealer check the wheel alignment periodically Wheel misalignment in the front or the rear can cause uneven and rapid treadwear of your tires and should be corrected by an authorized dealer Front wheel drive vehicles and those with an independent rear suspension if equipped may require alignment of all four wheels The tires should also be balanced periodically An unbalanced tire and wheel assembly may result in irregular tire wear Tourneo Connect Transit Connect CHC Canada United States of America Tire Rotation WARNING A If the tire label shows different tire pressures for the front and rear tires and the vehicle is equipped with a tire pressure monitoring system then the settings for the system sensors need to be updated Always perform the system reset procedure after tire rotation If the system is not reset it may not provide a low tire pressure warning when necessary See Tire Pressure Monitoring
220. ddress The system displays an example on screen You can then speak the address naturally such as One two three four Main Street Anytown Accessories For a complete listing of the accessories that are available for your vehicle contact an authorized dealer or visit our online store at Accessories Ford com United States only Ford Custom Accessories are available for your vehicle through an authorized Ford or Ford of Canada dealer Ford Motor Company will repair or replace any properly authorized dealer installed Ford Custom Accessories found to be defective in factory supplied materials or workmanship during the warranty period as well as any component damaged by the defective accessories Ford Motor Company will warrant your vehicle through the warranty that provides the greatest benefit 12 months or 12000 miles 20000 km whichever occurs first The remainder of your new vehicle limited warranty Contact an authorized dealer for details and a copy of the warranty Exterior style Graphics Side window deflectors Keyless entry Splash guards Hitch and towing accessories Wheels Interior style All weather floor mats Cargo area protectors Cargo organizers Rear seat entertainment Premium carpeted floor mats Tourneo Connect Transit Connect CHC Canada United States of America 352 Lifestyle Ash cup and smokers packages Roof racks and carriers Peace of mind Remote start Vehicle secur
221. de WW 2954 driver side WW 2953 passenger side Rear window wiper blade WW 1382 Failure to use the correct air filter element may result in severe engine damage Your warranty may be void for any damage to the engine if the correct air filter element is not used Only use the specified replacement oil filter The use of a non specified oil filter can result in engine damage See General Maintenance Information page 372 For spark plug replacement see an authorized dealer Replace the spark plugs at the appropriate intervals Note Replace the spark plugs with ones that meet Ford material and design specifications for your vehicle such as Motorcraft or equivalent replacement parts Your warranty may be void for any damage to the engine if the correct spark plugs are not used Note Do not use American Petroleum Institute S category oils labeled as SN SM SL or lower category unless the label also display the American Petroleum Institute certification mark These oils do not meet all of the requirements of your vehicles engine and emissions system 236 Tourneo Connect Transit Connect CHC Canada United States of America Capacities and Specifications VEHICLE IDENTIFICATION C Make vehicle line series body NUMBER type eee ae f D Engine type The vehicle identification number is i located on the left hand side of the E Check digit instrument panel F Model year G Assembly plant H Production sequence numb
222. de it Keep all receipts for completed maintenance with your vehicle We have established regular maintenance you sel intervals for your vehicle based upon rigorous testing It is important that you have your vehicle serviced at the proper times These intervals serve two purposes one is to maintain the reliability of your vehicle and the second is to keep your cost of owning your vehicle down It is your responsibility to have all scheduled maintenance performed and to make sure that the materials used meet the specifications identified in this owner s manual See Capacities and Specifications page 233 Failure to perform scheduled maintenance invalidates warranty coverage on parts affected by the lack of maintenance Why Maintain Your Vehicle at Your Dealership Factory Trained Technicians Service technicians participate in extensive factory sponsored certification training to help them become experts on the operation of your vehicle Ask your dealership about the training and certification their technicians have received Tourneo Connect Transit Connect CHC Canada United States of America 372 Genuine Ford and Motorcraft Replacement Parts Dealerships stock Ford Motorcraft and Ford authorized branded re manufactured replacement parts These parts meet or exceed our specifications Parts installed at your dealership carry a nationwide 24 month or unlimited mile kilometer parts and labor l
223. deleted NUMBER OF ADMIN KEY S Indicates how many admin keys are programmed to your vehicle Use this feature to determine how many unrestricted keys you have for your vehicle and detect if an additional MyKey has been programmed 45 MyKey If Equipped USING MYKEY WITH REMOTE START SYSTEMS MyKey is not compatible with non MYKEY TROUBLESHOOTING Ford approved aftermarket remote start systems If you choose to install a remote start system see an authorized dealer for a Ford approved remote start system Condition Potential Causes cannot program a MyKey The key used to start your vehicle does not have admin privileges The key used to start your vehicle is the only admin key there always has to be at least one admin key SecuriLock passive anti theft system is disabled or in unlimited mode cannot program the configurable settings The key used to start your vehicle does not have admin privileges No keys are programmed to the vehicle See Creating a MyKey page 44 cannot clear the MyKeys The key used to start your vehicle does not have admin privileges No MyKeys are programmed to the vehicle See Creating a MyKey page 44 lost the only admin key Purchase a new key from your authorized dealer lost a key Program a spare key See Passive Anti Theft System page 52 MyKey distance does not accumulate The MyKey u
224. diately if you experience an adverse reaction Fuel and Refueling FUEL QUALITY Note Use of any fuel other than those recommended may cause vehicle damage a loss of vehicle performance and repairs may not be covered under warranty Choosing the Right Fuel Use only UNLEADED fuel or UNLEADED fuel blended with a maximum of 15 ethanol Do not use fuel ethanol E85 diesel fuel fuel methanol leaded fuel or any other fuel because it could damage or impair the emission control system Your vehicle was not designed to use fuel or fuel additives with metallic compounds including manganese based additives The use of leaded fuel is prohibited by law Octane Recommendations 2 5L engine Regular unleaded gasoline with a pump R M 2 octane rating of 87 i recommended Some fuel stations offer fuels posted as regular with an octane rating below 87 particularly in high altitude areas Fuels with octane levels below 87 are not recommended 1 6L EcoBoost engines Regular unleaded gasoline with a pump R M 2 octane rating of 87 is recommended Some stations offer fuels posted as Regular with an octane rating below 87 particularly in high altitude areas Fuels with octane levels below 87 are not recommended Premium fuel will provide improved performance and is recommended for severe duty usage such as trailer tow Ww Tourneo Connect Transit Connect CHC Canada United States of America Do not be concerned if
225. dio press the voice button on the steering wheel controls When prompted say any of the following commands If you are not listening to the radio press the voice button and after the tone say Radio then any of the following commands MyFord Touch it equipped RADIO lt 879 107 9 gt lt 87 9 107 9 gt HD FM autoset preset lt gt EM preset lt gt lt 530 1710 gt FM 1 AM FM 1 preset lt gt AM lt 530 1710 gt FM 2 AM autoset FM 2 preset lt gt AM autoset preset lt gt HD lt dt gt AM preset lt gt Preset lt gt Browse Radio off FM Radio on FM lt 87 9 107 9 gt Set PTY EM lt 87 9 107 9 gt HD lt gt Tune FM autoset Help If available If you have said Browse see the Browse chart later in this section If you have said Tune see the following Tune chart TUNE lt 530 1710 gt FM autoset lt 879 107 9 gt HD lt gt FM autoset preset lt gt AM EM preset lt gt AM lt 530 1710 gt EMI AM preset lt gt FMI preset lt gt AM autoset FM2 AM autoset preset lt gt FM2 preset lt gt 317 Tourneo Connect Transit Connect CHC Canada United States of America MyFord Touch if equipped TUNE lt 87 9 107 9 gt HD lt gt FM Preset lt gt FM lt 87
226. driving and encourage the use of voice operated systems when possible Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving 1 Note n order to use SIRIUS Travel Link your vehicle must be equipped with navigation and your navigation SD card must be in the SD card slot Note A paid subscription is required to access and use these features Go to www siriusxm com travellink for more information Note Visit www siriusxm com traffic and click on Coverage map and details for a complete listing of all traffic areas covered by SIRIUS Travel Link Note Neither S RIUS nor Ford is responsible for any errors or inaccuracies in the SIRIUS Travel Link services or its use in vehicles Tourneo Connect Transit Connect CHC Canada United States of America 338 When you subscribe to SIRIUS Travel Link it can help you locate the best gas prices find movie listings get current traffic alerts view the current weather map get accurate ski conditions and see scores to current sports games If your vehicle is equipped with 2 Navigation touch the i Information button to access these features If your vehicle is not equipped with Navigation touch the corner of the touchscreen with the green tab Traffic On Route and Traffic Nearby Touch these buttons to identify traffic incidents on your route nearby your vehicle s current location or near any of your favori
227. e Vake sure to switch on the ignition and the radio Put the transmission in position P automatic transmission or neutral with the parking brake applied manual transmission Note 7o scroll through the menus press the up and down arrows on your audio system Wirelessly pairing your phone with SYNC allows you to make and receive hands free calls 1 Press the phone button When the isplay indicates there is no phone paired press OK When Find SYNC appears in the Q display press OK 3 Putyour phone into Bluetooth discovery mode See your device s manual if necessary 4 When prompted on your phone s isplay enter the six digit PIN provided y SYNC in the radio display The isplay indicates when the pairing is successful Depending on your phone s capability and your market the system may prompt you with questions such as setting the current phone as the primary phone the phone SYNC automatically tries to connect with first upon vehicle start up and downloading your phonebook aoga Pairing Subsequent Phones Note Make sure to switch on the ignition and the radio Put the transmission in position P automatic transmission or neutral with the parking brake applied manual transmission Tourneo Connect Transit Connect CHC Canada United States of America 260 Note 70 scroll through the menus press the up and down arrows on your audio system 1 Press the phone button and then scroll to
228. e additional water during its life of service Note f your battery has a cover shield make sure it is reinstalled after the battery has been cleaned or replaced Note See an authorized dealer for low voltage battery access testing or replacement When a low voltage battery replacement is necessary see an authorized dealer to replace the low voltage battery with a Ford recommended replacement low voltage battery that matches the electrical requirements of the vehicle To ensure proper operation of the battery management system BMS do not allow a technician to connect any electrical device ground connection directly to the low voltage battery negative post A connection at the low voltage battery negative post can cause inaccurate measurements of the battery condition and potential incorrect system operation Note f a person adds electrical or electronic accessories or components to the vehicle the accessories or components may adversely affect the low voltage battery performance and durability and may also affect the performance of other electrical systems in the vehicle For longer trouble free operation keep the top of the battery clean and dry Also make certain the battery cables are always tightly fastened to the battery terminals If you see any corrosion on the battery or terminals remove the cables from the terminals and clean with a wire brush You can neutralize the acid with a solution of baking sod
229. e favorite information like sports teams or a news category You can learn more about personalization by logging onto www SYNCMyRide com Push to interrupt Press the voice button at any time while connected to SYNC Services to interrupt a voice prompt or an audio clip such as a sports report and say your voice command Portable Your subscription is associated with your Bluetooth enabled cellular phone number not your VIN Vehicle Identification Number You can pair and connect your phone to any vehicle equipped with SYNC Services and continue enjoying your personalized services You can even access your account outside your vehicle Just use the number on your phone s call history Traffic and Directions features do not function properly but information services and the 411 connect and text message features are available 276 Tourneo Connect Transit Connect CHC Canada United States of America SYNC If Equipped SYNC AppLink Note This feature is only available in the United States Note You must pair and connect your smartphone to SYNC to access AppLink Note Phone users need to connect the phone to the USB port in order to start the application We recommend you lock your iPhone after starting an application Note The AppLink feature is not available if your vehicle is equipped with the MyFord Touch or MyLincoln Touch system Note Depending on your display type you can access AppLi
230. e of streaks and smudges CLEANING THE ENGINE Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal When washing Take care when using a power washer to clean the engine The high pressure fluid could penetrate the sealed parts and cause damage Do not spray a hot engine with cold water to avoid cracking the engine block or other engine components Spray Motorcraft Engine Shampoo and Degreaser on all parts that require cleaning and pressure rinse clean In Canada use Motorcraft Engine Shampoo Never wash or rinse the engine while it is hot or running water in the running engine may cause internal damage Vehicle Care Never wash or rinse any ignition coil spark plug wire or spark plug well or the area in and around these locations Cover the battery power distribution box and air filter assembly to prevent water damage when cleaning the engine CLEANING THE WINDOWS AND WIPER BLADES Car wash chemicals and environmental fallout can result in windshield and wiper blade contamination Dirty windshield and wipers will result in poor windshield wiper operation Keep the windshield and wiper blades clean to maintain windshield wiper performance To clean the windshield and wiper blades Clean the windshield with a non abrasive glass cleaner For windshields contaminated with tree sap chemicals wax or bugs clean the entire windshield using
231. e sure they do not touch any wiring brake ines or fuel lines do not exceed 30 mph 48 km h or the maximum speed recommended by the chain manufacturer whichever is ess remove the cables when they are no onger needed do not use snow chains on dry roads TIRE PRESSURE MONITORING SYSTEM WARNING The tire pressure monitoring system is not a substitute for manually checking tire pressure The tire pressure should be checked periodically at least monthly using a tire gauge see Inflating your tires in this chapter Failure to properly maintain your tire pressure could increase the risk of tire failure loss of control vehicle rollover and personal injury Each tire including the spare if H provided should be checked monthly when cold and inflated to the inflation pressure recommended by the vehicle manufacturer on the vehicle placard or tire inflation pressure label If your vehicle has tires of a different size than the size indicated on the vehicle placard or tire inflation pressure label you should determine the proper tire inflation pressure for those tires As an added safety feature your vehicle has been equipped with a Tire Pressure Monitoring System TPMS that illuminates a low tire pressure telltale when one or more of your tires is significantly under inflated Accordingly when the low tire pressure telltale Tourneo Connect Transit Connect CHC Canada United States of America illumina
232. e system will turn on automatically on any slope which can result in significant vehicle rollback Using Hill Start Assist 1 Press the brake pedal to bring your vehicle to a complete standstill Keep the brake pedal pressed 2 Ifthe sensors detect that your vehicle is ona slope the system will activate automatically Brakes 3 When you remove your foot from the brake pedal your vehicle will remain on the slope without rolling away for approximately two to three seconds This hold time will automatically be extended if you are in the process of driving off 4 Drive off in the normal manner The brakes will be released automatically 123 Tourneo Connect Transit Connect CHC Canada United States of America Traction Control PRINCIPLE OF OPERATION The traction control system helps avoid drive wheel spin and loss of traction If your vehicle begins to slide the system applies the brakes to individual wheels and when needed reduces engine power at the same time If the wheels spin when accelerating on slippery or loose surfaces the system reduces engine power in order to increase traction USING TRACTION CONTROL In certain situations for example stuck in snow or mud turning the traction control off may be beneficial as this allows the wheels to spin with full engine power Depending on the type of system you have on your vehicle you can either turn the system off using the information display or
233. e the obstruction s if found Restart the vehicle Wait at least two minutes and verify that the airbag readiness light is no longer illuminated If the airbag readiness light remains illuminated this may or may not be a problem due to the front passenger sensing system Do not attempt to repair or service the system Take your vehicle immediately to an authorized dealer If it is necessary to modify an advanced front airbag system to accommodate a person with disabilities contact the Ford Customer Relationship Center See Getting the Services You Need page 159 SIDE AIRBAGS WARNINGS Do not place objects or mount equipment on or near the airbag cover on the side of the seatbacks of the front seats or in front seat areas that may come into contact with a deploying airbag Failure to follow these instructions may increase the risk of personal injury in the event of a crash Do not use accessory seat covers The use of accessory seat covers may prevent the deployment of the side airbags and increase the risk of injury in an accident Supplementary Restraints System WARNINGS Do not lean your head on the door The side airbag could injure you as it deploys from the side of the seatback Do not attempt to service repair or modify the airbag its fuses or the seat cover on a seat containing an airbag as you could be seriously injured or killed Contact your authorized dealer as soon as
234. e tire s ratio of height to width D R Indicates a radial type tire E 15 Indicates the wheel or rim diameter in inches If you change your wheel size you will have to purchase new tires to match the new wheel diameter F 95 Indicates the tire s load index It is an index that relates to how much weight a tire can carry You may find this information in your owner s manual If not contact a local tire dealer Note You may not find this information on all tires because it is not required by federal law Wheels and Tires G H Indicates the tire s speed rating The speed rating denotes the speed at which a tire is designed to be driven for extended periods of time under a standard condition of load and inflation pressure The tires on your vehicle may operate at different conditions for load and inflation pressure These speed ratings may need to be adjusted for the difference in conditions The ratings range from 81 mph 130 km h to 186 mph 299 km h These ratings are listed in the following chart Note You may not find this information on all tires because it is not required by federal law Letter Speed rating mph rating km h M 81 mph 130 km h N 87 mph 140 km h Q 99 mph 159 km h R 106 mph 171 km h S 112 mph 180 km h T 118 mph 190 km h U 124 mph 200 km h H 130 mph 210 km h V 149 mph 240 km h Tourneo Connect Transit Connect CHC C
235. e wheel is raised off the ground E166369 230 Tourneo Connect Transit Connect CHC Canada United States of America Wheels and Tires E75442 15 Remove the jack and fully tighten the lug nuts in the order shown Tighten the lug nuts to the correct specification See Technical Specifications page 232 16 Fit the wheel cover onto the rim making sure the valve stem aligns with the indent in the ring on the back of the cover Tap it with the palm of your hand to lock it into place Stowing the Flat or Spare Tire Note Failure to follow spare tire stowage instructions may result in failure of cable or loss of spare tire 1 Lay the tire on the ground with the valve stem facing up toward the vehicle Tourneo Connect Transit Connect CHC Canada United States of America 2 Slide the wheel partially under the vehicle and install the retainer through the wheel center Pull on the cables to align the components at the end of the cables 3 Attach the second cable by screwing the bolt into one of the holes in the wheel 4 Turnthe end of the first cable so it fits through the slot and install the cable Then slide the cap over the retainer 5 Turn the jack handle clockwise to raise the tire to its stowed position underneath the vehicle The effort to turn the jack handle increases significantly when the tire is raised to the maximum tightness Tighten to the best of your ability 6 Check that the tire is
236. e windows is open Lower the opposite window slightly to reduce this noise Press the switch to open the window Lift the switch to close the window Windows and Mirrors One Touch Down if Equipped Press the switch fully and release it Press again or lift it to stop the window One Touch Up if Equipped Lift the switch fully and release it Press or lift it again to stop the window Window Lock Cry E70850 Press the control to lock or unlock the rear window controls It will illuminate when the rear window controls are locked Bounce Back if Equipped The window will stop automatically while closing It will reverse some distance if there is an obstacle in the way Overriding the Bounce Back Feature WARNING When you override the bounce back feature the window will not reverse if it detects an obstacle Take care when closing the windows to avoid personal injury or damage to your vehicle Tourneo Connect Transit Connect CHC Canada United States of America 67 Proceed as follows to override this protection feature when there is a resistance for example in winter 1 Close the window twice until it reaches the point of resistance and let it reverse Close the window a third time to the point of resistance The bounce back feature is now disabled and you can close the window manually The window will go past the point of resistance and you can close it fully See an
237. eadphones Your audio extension cable must have male one eighth inch three and one half millimeter connectors at each end 1 Make sure your vehicle is stationary with the radio and portable music players turned off Tourneo Connect Transit Connect CHC Canada United States of America 2 Plug the extension cable from the portable music player into the auxiliary input jack 3 Switch the radio on Select either a tuned FM station or a CD 4 Adjust the volume as desired 5 Switch the portable music player on and adjust its volume to half its maximum level 6 Press AUX until LINE or LINE IN appears in the display You should hear music from your device even if it is low 7 Adjust the volume on your portable music player until it reaches the volume level of the FM station or CD Do this by switching back and forth between the AUX and FM or CD controls USB PORT iF couipPeD E142604 The USB port allows you to plug in media playing devices memory sticks and charge devices if supported See SYNC page 255 MEDIA HUB iF ecouippPeD The media hub is located in the center console and has the following features Audio System E163858 A USB ports B Audio input C SD card slot AUDIO TROUBLESHOOTING Audio unit display Rectification PLEASE CHECK CD General error message for CD fault conditions such as cannot read the CD data CD inserted etc Make sure the disc is loaded corr
238. ease contact the respective Customer Relationship Center as previously listed Customers in the U S should call 1 800 392 3673 ORDERING ADDITIONAL OWNER S LITERATURE To order the publications in this portfolio contact Helm Incorporated at HELM INCORPORATED 47911 Halyard Drive Plymouth Michigan 48170 Attention Customer Service Or to order a free publication catalog call toll free 1 800 782 4356 Monday Friday 8 00 a m 6 00 p m EST Tourneo Connect Transit Connect CHC Canada United States of America Helm Incorporated can also be reached by their website www helminc com Items in this catalog may be purchased by credit card check or money order Obtaining a French Owner s Manual French Owner s Manual can be obtained from your authorized dealer or by contacting Helm Incorporated using the contact information listed previously in this section REPORTINGSAFETY DEFECTS U S ONLY E142557 If you believe that your vehicle has a defect which could cause a crash or could cause injury or death you should immediately inform the National Highway Traffic Safety Administration NHTSA in addition to notifying Ford Motor Company If NHTSA receives similar complaints it may open an investigation and if it finds that a safety defect exists in a group of vehicles it may order a recall and remedy campaign However NHTSA cannot become involved in individual problems between you your dealer
239. ecommend you evenly distribute the load as well as maintain a low center of gravity Loaded vehicles with higher centers of gravity may handle differently than unloaded vehicles Take Tourneo Connect Transit Connect CHC Canada United States of America WARNINGS extra precautions such as slower speeds and increased stopping distance when driving a heavily loaded vehicle Failure to take care may result in the loss of control of your vehicle serious personal injury or death For correct roof rack system function you must place loads directly on crossbars fitted to the roof rack side rails When using the roof rack system we recommend you use Ford genuine accessory crossbars designed specifically for your vehicle Make sure that you securely fasten the load Check the tightness of the load before driving and at each fuel stop Note f you use a roof rack the fuel consumption of your vehicle will be higher and you may experience different driving characteristics Note Never place loads directly on the roof panel Maximum Load Weights Do not exceed the following maximum roof rack load weights Maximum Load lb kg 132 lb 60 kg Variant Wagon short wheel base with panoramic roof panel Wagon short wheel base with metal roof panel 165 lb 75 kg Wagon long 165 lb 75 kg wheel base Van 165 lb 75 kg Evenly distribute the load on the roof rack Load C
240. ect the device Set Bluetooth Turn the Bluetooth feature on and off 1 Press OK and scroll to toggle between On and Off 2 Make a selection and then press OK Delete Device Delete a paired media device 1 Press OK and scroll to select the device 2 Press OK to confirm Delete All Devices Delete all previously paired devices 284 Tourneo Connect Transit Connect CHC Canada United States of America SYNC If Equipped When you select You can Press OK to select Return Exit the current menu This is a speed dependent feature Setting Bluetooth to off disconnects all Bluetooth devices and turns off all Bluetooth features Advanced Press AUX and then MENU to enter the media menu The Advanced menu allows you to access 2 Scroll to System Settings Press OK and set prompts languages defaults and 3 Scroll to Advanced Press OK perform a master reset When you select You can Prompts Have SYNC guide you by asking questions helpful hints or ask you for a specific action 1 Press OK to select and scroll to select between on or off 2 Press OK when the desired selection appears in the display SYNC takes you back to the Advanced menu Languages Choose from English Fran ais or Espa ol The displays and prompts are in the selected language 1 Press OK to select and then scroll through the languages 2 Press OK when the desired select
241. ect way up Clean and re try or replace disc with known music disc If error persists contact your dealer CD DRIVE MALFUNCTION General error message for CD fault conditions such as possible mechanism fault CD DRIVE HIGH TEMP Ambient temperature too hot unit will not work until it has cooled down 254 Tourneo Connect Transit Connect CHC Canada United States of America SYNC If Equipped GENERAL INFORMATION LE Powered by Microsoft E142598 SYNC is an in vehicle communications system that works with your Bluetooth enabled cellular phone and portable media player This allows you to Make and receive calls Access and play music from your portable music player Use 911 Assist Vehicle Health Report and SYNC Services Traffic Directions amp Information Use applications such as Pandora and Stitcher via SYNC AppLink Access phonebook contacts and music using voice commands Stream music from your connected phone Text message Tourneo Connect Transit Connect CHC Canada United States of America Use the advanced voice recognition system Charge your USB device if your device supports this These features require activation Make sure that you review your device s manual before using it with SYNC Support The SYNC support team is available to help you with any questions you cannot answer on your own Mo
242. ed 911 Assist Privacy Notice When you turn on 911 Assist it may disclose to emergency services that your vehicle has been in a crash involving the deployment of an airbag or activation of the fuel pump shut off Certain versions or updates to 911 Assist may also be capable of electronically or verbally disclosing to 911 operators your vehicle location or other details about your vehicle or crash to assist 911 operators to provide the most appropriate emergency services If you do not want to disclose this information do not turn the feature on Vehicle Health Report WARNING Always follow scheduled maintenance instructions regularly inspect your vehicle and seek repair for any damage or problem you suspect Vehicle Health Report supplements but cannot replace normal maintenance and vehicle inspection Vehicle Health Report only monitors certain systems electronically monitored by your vehicle and will not monitor or report the status of any other system such as brake lining wear Failure to perform scheduled maintenance and regularly inspect your vehicle may result in vehicle damage and serious injury A Note This feature is only available in the United States Note Your Vehicle Health Report feature requires activation before use Visit www SYNCMyRide com to register There is no fee or subscription associated with Vehicle Health Report but you must register to use this feature Tourneo Connect Tran
243. ed States of America mM Automotive fuels can be harmful or fatal if swallowed Fuel such as gasoline is highly toxic and if swallowed can cause death or permanent injury If fuel is swallowed call a physician immediately even if no symptoms are immediately apparent The toxic effects of fuel may not be visible for hours Avoid inhaling fuel vapors Inhaling too much fuel vapor of any kind can lead to eye and respiratory tract irritation Insevere cases excessive or prolonged breathing of fuel vapor can cause serious illness and permanent injury Avoid getting fuel liquid in your eyes If fuel is splashed in the eyes remove contact lenses if worn flush with water for 15 minutes and seek medical attention Failure to seek proper medical attention could lead to permanent injury Fuels can also be harmful if absorbed through the skin If fuel is splashed on the skin clothing or both promptly remove contaminated clothing and wash skin thoroughly with soap and water Repeated or prolonged skin contact with fuel liquid or vapor causes skin irritation Be particularly careful if you are taking Antabuse or other forms of disulfiram for the treatment of alcoholism Breathing gasoline vapors or skin contact could cause an adverse reaction In sensitive individuals serious personal injury or sickness may result If fuel is splashed on the skin promptly wash skin thoroughly with soap and water Consult a physician imme
244. edia printed materials and online or electronic documentation FORD SOFTWARE are protected by international intellectual property laws and treaties The FORD SOFTWARE is licensed not sold All rights reserved Tourneo Connect Transit Connect CHC Canada United States of America The MS SOFTWARE and or FORD SOFTWARE may interface with and or communicate with or may be later upgraded to interface with and or communicate with additional software and or systems provided by third party software and service suppliers The additional software and services of third party origin as well as associated media printed materials and online or electronic documentation THIRD PARTY SOFTWARE are protected by international intellectual property laws and treaties The THIRD PARTY SOFTWARE is licensed not sold All rights reserved The MS SOFTWARE FORD SOFTWARE and THIRD PARTY SOFTWARE hereinafter collectively and individually will be referred to as SOFTWARE IF YOU DO NOT AGREE TO THIS END USER LICENSE AGREEMENT EULA DO NOT USE THE DEVICE OR COPY THE SOFTWARE ANY USE OF THE SOFTWARE INCLUDING BUT NOT LIMITED TO USE ON THE DEVICE WILL CONSTITUTE YOUR AGREEMENT TO THIS EULA OR RATIFICATION OF ANY PREVIOUS CONSENT GRANT OF SOFTWARE LICENSE This EULA grants you the following license You may use the SOFTWARE as installed on the DEVICE and as otherwise interfacing with systems and or services provide by or thro
245. eed does not slow down automatically have your vehicle checked by an authorized dealer Note You can only operate the starter for a limited period of time for example 10 seconds The number of start attempts is limited to approximately six If you exceed this limit the system will not allow you to try again until a period of time has elapsed for example 30 minutes 1 Fully press the brake pedal 2 Turn the ignition key to position Il to switch the ignition on 3 Turn the ignition key to position IH to start your vehicle Release the key when the engine starts Note Do not touch the accelerator pedal Engine Idle Speed after Starting The speed at which the engine idles immediately after starting will adjust automatically to minimize vehicle emissions and maximize cabin comfort and fuel economy Tourneo Connect Transit Connect CHC Canada United States of America The idle speed will vary depending on certain factors These include vehicle component and ambient temperatures as well as electrical and climate system demands Cold or Hot Engine If the engine does not start within 10 seconds wait for a short period and try again If the engine does not start after three attempts wait 10 seconds and follow the flooded engine procedure If you have difficulty starting the engine when the temperature is below 13 F 25 C press the accelerator pedal to the mid way point of its travel and try again Fl
246. eeeees 47 Manual LiftQ ate cseesesesesseseeeseeeeees 50 Security Passive Anti Theft System cccceseeeee 52 Anti Theft Alarim csessesesssesseessessessessesnees 53 Steering Wheel Adjusting the Steering WheelL 00 54 AUWGIO COMO siiisscsssccstsistisestsasasidteatasideceaned 54 Voice CONTtIOL eseesseeseesseseeseesesseeseeseesseeseeseees 55 Cruise CONtKOL seseceseeee wD Information Display COntrOl cceeeseee 56 Wipers and Washers Windshield WiDers cccccesesesesesessesessesees 57 AEON 121 peee EERE 57 Windshield WaSHNETS c ccsceceee 58 Rear Window Wiper and Washevs 59 Table of Contents Lighting PARTEI Ee EEEE 87 General Information Manual Climate Control 88 Lighting Control eccccscssssssssssssssseessssssssssssseeee Automatic Climate Control 90 AUtOlaMp Sissies Sees Hints on Controlling the Interior owe Clima teannen ERR 91 Instrument Lighting Dimmer f Rear Passenger Climate Controla 93 Headlamp Exit Delay z Daytime Running Lamps Heated Windows and MirrOFs cseseses 93 eiae Cabin Air Filter sceccsseccsssescsstecssseecsseseeesneee 4 Front FOS LAM DS ssscsnssmnnrnsiiiiiiaa Sal ie tel ce sieeve eudeseeaed Seats ee ar eens Sitting in the Correct Position 96 Interior Lamps Vehicles Without Panoramic Roof Panel cccccsseseeesees Interior Lamps Vehicles With Panoramic Roof Panel Windows a
247. efault System Check Active warnings will display first The system check menu may appear different based upon equipment options and current vehicle status Press the up or down arrow buttons to scroll through the list Menu Structure Information and Entertainment Display SYNC Media allows you to access the SYNC features Note Some options may appear slightly different or not at all if the items are optional SYNC Phone Dial a number Redial Phonebook Call history Incoming calls Outgoing calls Missed calls Speed Dial Text messaging BT Devices Phone settings Set as master Phonebook pref Set ringtone Phone status Text msg notify Emerg Assist 78 Tourneo Connect Transit Connect CHC Canada United States of America Information Displays SYNC Settings Bluetooth on Set defaults Master reset Install on SYNC System info Voice settings Browse USB SYNC Apps Audio settings Adaptive volume Sound DSP settings DSP equaliser TA News Alt frequency RDS regional DAB service link Vehicle settings Traction Control ESC Hill start assist Alarm system Powerfold mirrors Indicator Chimes Clock settings Auto time GPS Set time 79 Tourneo Connect Transit Connect CHC Canada United States of America
248. efore Towing a Trailer Practice turning stopping and backing up to get the feel of your vehicle trailer combination before starting on a trip When turning make wider turns so the trailer wheels clear curbs and other obstacles When Towing a Trailer Do not drive faster than 70 mph 13 km h during the first 500 miles 800 kilometers Do not make full throttle starts Check the trailer hitch electrical connections and trailer wheel lug nuts thoroughly after you have traveled 50 miles 80 kilometers When stopped in congested or heavy traffic during hot weather place the transmission selector lever in position P to aid engine and transmission cooling and to help A C performance Turn off the speed control with heavy loads or in hilly terrain The speed control may turn off automatically when you are towing on long steep grades When driving down a long or steep hill if your vehicle is fitted with a SelectShift Automatic Transmission use a low gear See Automatic Transmission page 118 Do not apply the brakes continuously as they may overheat and become less effective If the transmission is fitted with Grade Assist or a Towing feature use this feature when towing This provides engine braking and helps eliminate excessive transmission shifting for optimum fuel economy and transmission cooling Towing If your vehicle has AdvanceTrac wi RSC and a heavily loaded trailer is tow the system may turn
249. ellite Radio Electronic Serial Number ESN XXXXXXXXXXXX To access your ESN ESN press the bottom left corner of the You need your ESN to activate modify or touchscreen then Press track your satellite radio account The ESN 1 SIRIUS is on the System Information Screen SR 2 Options SIRIUS Satellite Radio Reception Factors and Troubleshooting Potential reception issues Antenna obstructions For optimal reception performance keep the antenna clear of snow and ice build up and keep luggage and other materials as far away from the antenna as possible Terrain Hills mountains tall buildings bridges tunnels freeway overpasses parking garages dense tree foliage and thunderstorms can interfere with your reception Station overload When you pass a ground based broadcast repeating tower a stronger signal may overtake a weaker one and the audio system may mute Satellite radio signal interfer Your display may show ACQUIRING to indicate the ence interference and the audio system may mute Troubleshooting tips Radio display Cause Action Acquiring Radio requires more than No action required This two seconds to produce message should disappear audio for the selected shortly channel Sat Fault SIRIUS System There is an internal module If this message does not Failure or system failure present clear shortly or with an igni tion key cycle your receiver may have a fault See an autho
250. ellular phone and SMS charges may apply when making a report MyFord Touch it equipped Register for Vehicle Health Report and set your report preferences at www SYNCMyRide com After registering you can request a Vehicle Health Report inside your vehicle Return to your account at www SYNCMyRide com to view your report You can also choose for SYNC to remind you automatically to run reports at specific mileage intervals Cellular phone airtime Usage may apply when reporting The system allows you to check your vehicle s overall health in the form of a diagnostic report card The Vehicle Health Report contains valuable information such as Vehicle diagnostic information Scheduled maintenance Open recalls and Field Service Actions Items noted during vehicle inspections by your authorized dealer that still need servicing Making a Report 7 If you want to run a report by 2 using the touchscreen touch Apps gt Vehicle Health Report To run a report by voice us command press the voice button on the steering wheel and when prompted say Vehicle health report Vehicle Health Report Privacy Notice When you create a Vehicle Health Report Ford Motor Company may collect your cellular phone number to process your report request and diagnostic information about your vehicle Certain versions or updates to Vehicle Health Report may also collect more vehicle information Ford may use your vehicle informatio
251. emade paper adhesive labels into the CD player as the label may peel and cause the CD to become jammed You should use a permanent felt tip marker rather than adhesive labels on your homemade CDs Ballpoint pens may damage CDs Please contact an authorized dealer for further information Note Do not use any irregularly shaped discs or discs with a scratch protection film attached Always handle discs by their edges only Clean the disc with an approved CD cleaner only Wipe it from the center of the disc toward the edge Do not clean ina circular motion Tourneo Connect Transit Connect CHC Canada United States of America The further you travel from an FM station the weaker the signal and the weaker the reception Hills mountains tall buildings bridges tunnels freeway overpasses parking garages dense tree foliage and thunderstorms can interfere with the reception When you pass a ground based broadcast repeating tower a stronger signal may overtake a weaker one and result in the audio system muting 239 Do not expose discs to direct sunlight or heat sources for extended periods MP3 Track and Folder Structure Audio systems capable of recognizing and playing MP3 individual tracks and folder structures work as follows There are two different modes for MP3 disc playback MP3 track mode system default and MP3 folder mode MP3 track mode ignores any folder structure on the MP3 disc The player number
252. emove the bulb from the bulb holder by pulling it straight out Maintenance Direction Indicator Headlamp High Beam E171014 1 Remove the cover 2 Turn the bulb holder counterclockwise E165475 and remove it 1 Turn the bulb holder counterclockwise Note Do not touch the glass of the bulb and remove it 3 E 7 Side Direction Indicator Note You cannot separate the bulb from the bulb holder Headlamp Low Beam a J E165495 1 Turn the lamp clockwise and remove it E171013 1 Remove the cover 2 Turn the bulb holder counterclockwise and remove it 3 Remove the bulb by pulling it straight out Note Do not touch the glass of the bulb 190 Tourneo Connect Transit Connect CHC Canada United States of America Maintenance E165496 2 Hold the bulb holder and turn the lamp counterclockwise and remove it 3 Remove the bulb by pulling it straight out Front Fog Lamps E71062 1 Disconnect the electrical connector 2 Turn the bulb holder counterclockwise and remove it Note Do not touch the glass of the bulb Note You cannot separate the bulb from the bulb holder 191 Tourneo Connect Transit Connect CHC Canada United States of America Rear Lamps E165484 1 Remove the screws 2 E165485 2 Turn the bulb holders counterclockwise to remove them 3 Remove the bulbs by pulling them straight out Central High Mounted Brake
253. er l XXXXXXXXXXXXXXXXX VEHICLE CERTIFICATION LABEL E142476 Please note that in the graphic XXXX is representative of your vehicle identification MFD BY FORD MOTOR CO A AUX GVWR XXXX KG XXXX LB number FRONTGA REAR GAWR The Vehicle Identification Number contains ARG oc Te Homan TH i i i XXXXXX MS XXXXX the following information AT XXXX kPa XXX PSICOLD AT OH kPa XXX PsiCOLD B HIS VEHICLE CONFORMS TO ALL APPLICABLE FEDERAL MOTOR VEHICLE SAFETY AND THEFT PREVENTION STANDARDS IN EFFECT ON THE DATE OF MANUFACTURE SHOWN ABOVE XXXXXX VI N POOOR pn fiiis i ATLA mi i XXX XXX Am ii TR EE Mh Ea ier x XX XXX X XX X XXXX XXXX A C G XXXXXXXXXXXXX XXX XXXX XXXXXXX XX E167469 E142477 A World manufacturer identifier B Brake system Gross Vehicle Weight Rating Restraint Devices and their locations 237 Tourneo Connect Transit Connect CHC Canada United States of America Capacities and Specifications The National Highway Traffic Safety TRANSMISSION CODE Administration Regulations require that a Safety Compliance Certification Label be DESIGNATION affixed to a vehicle and prescribe where the Safety Compliance Certification Label MFD BY FORD MOTOR CO may be located The Safety Compliance aoe SIV OOOK Certification Label shall be affixed to either FRONT GAWR XXXXL REARGAWR XXXXL the door hinge pillar the door latch post XXXXKG WITH XXXXKG WITH or the edge o
254. er inflated and need to be inflated to the correct pressure When the Temporary Spare Tire is Installed If one of the road wheels and tire needs to be replaced with the temporary spare wheel and tire the system will continue to identify a defect This is to remind you that the damaged road wheel and tire must be repaired and refitted to your vehicle To restore the correct operation of the system you must have the repaired road wheel and tire assembly refitted to your vehicle For additional information see Changing Tires with a Tire Pressure Monitoring System in this section When You Believe the System is Not Operating Correctly The main function of the system is to warn you when the tire pressures are low It can also warn you in the event the system is no longer capable of operating correctly See the following chart for information concerning the system Wheels and Tires Low tire pressure warning light Solid warning light Possible cause Tire s under inflated Action required 1 Make sure tires are at the correct pres sure See Inflating the tires in this chapter 2 After inflating the tires to the correct pressure See Maintenance page 176 or the tire inflation pressure label located on the edge of driver door or the B Pillar the vehicle must be driven for at least two minutes at over 20 mph 32 km h before the light will turn off Spare tire in use Repair the damaged road whee
255. erator can assist you by searching for businesses 3 While on an active route you can select or say Route summary or Route status to view the Route Summary turn list or the Route Status ETA You can also turn voice guidance on or off cancel the route or update the route by name or by category residential addresses by street address or by name or specific street intersections Operator Assist is a feature of your SYNC Services subscription For more information on Operator Assist visit www SYNCMyRide com support 2 Follow the voice prompts to select your destination Once you select your destination the system uploads your 2 current vehicle location calculates a route based on current traffic conditions and sends it back to your vehicle After the route download is complete the phone call automatically ends You then receive audible and visual driving instructions as you travel toward your destination If you miss a turn SYNC automatically asks if you want the route updated Just say Yes when prompted and the system sends a new route to your vehicle Disconnecting from SYNC Services 1 Press and hold the phone button on the steering wheel Say Goodbye from the SYNC Services main menu SYNC Services quick tips Personalizing You can personalize your Services feature to provide quicker access to your most used or favorite information You can save address points such as work or home You can also sav
256. erators to provide the most appropriate emergency services If you do not want to disclose this information do not turn the feature on Tourneo Connect Transit Connect CHC Canada United States of America Vehicle Health Report if Equipped WARNING Always follow scheduled maintenance instructions regularly inspect your vehicle and seek repair for any damage or problem you suspect Vehicle Health Report supplements but cannot replace normal maintenance and vehicle inspection Vehicle Health Report only monitors certain systems electronically monitored by your vehicle and will not monitor or report the status of any other system Such as brake lining wear Failure to perform scheduled maintenance and regularly inspect your vehicle may result in vehicle damage and serious injury Note This feature is only available in the United States Note Your Vehicle Health Report feature requires activation prior to use Visit www SYNCMyRide com to register There is no fee or subscription associated with Vehicle Health Report but you must register to use this feature Note This feature may not function properly if you have enabled caller ID blocking on your cellular phone Before running a report review the Vehicle Health Report Privacy Notice Note n order to allow a break in period for your vehicle you may not be able to create a Vehicle Health Report until your vehicle odometer has reached 200 miles Note C
257. es the maximum load and tire pressure when the tire is used as a single defined as two tires total on the rear axle Information on T Type Tires T type tires have some additional information beyond those of P type tires these differences are described below T145 80D16 is an example of a tire size Note The temporary tire size for your vehicle may be different from this example Tire Quality Grades do not apply to this type of tire Wheels and Tires E 16 Indicates the wheel or rim diameter in inches If you change your wheel size you will have to purchase new tires to match the new wheel diameter Location of the Tire Label You will find a Tire Label containing tire inflation pressure by tire size and other important information located on the B Pillar or the edge of the driver s door Inflating Your Tires Safe operation of your vehicle requires that your tires are properly inflated Remember that a tire can lose up to half of its air pressure without appearing flat Every day before you drive check your tires If one looks lower than E142545 A T Indicates a type of tire the others use a tire gauge to designated by the Tire and Rim check pressure of all tires and Association that is intended for adjust if required temporary service on Cars sport utility vehicles minivans and At least once a month and before long trips inspect each tire and light trucks check the tire pressu
258. es are broken split or damaged Place cords and cables out of the way so they do not interfere with the operation of pedals seats compartments or safe driving abilities Do not leave playing devices in your vehicle during extreme conditions as it could cause them damage See your device s manual for further information Do not attempt to service or repair the system See an authorized dealer Privacy Information When a cellular phone is connected to SYNC the system creates a profile within your vehicle that is linked to that cellular phone This profile is created in order to offer you more cellular features and to operate more efficiently Among other things this profile may contain data about your cellular phone book text messages read and unread and call history including history of calls when your cellular phone was not connected to the system In addition if you connect a media device the system creates and retains an index of supported media content The system also records a short development log of approximately 10 minutes of all recent system activity The log profile and other system data may be used to improve the system and help diagnose any problems that may occur The cellular profile media device index and development log will remain in the vehicle unless you delete them and are generally accessible only in the vehicle when the cellular phone or media player is connected If you no longer plan to use
259. es of America 12 enhance personal safety and security when appropriately used particularly in emergency situations Safety must be paramount when using mobile communications equipment to avoid negating these benefits Mobile communication equipment includes but is not limited to cellular phones pagers portable email devices text messaging devices and portable two way radios WARNING Driving while distracted can result in loss of vehicle control crash and injury We strongly recommend that you use extreme caution when using any device that may take your focus off the road Your primary responsibility is the safe operation of your vehicle We recommend against the use of any hand held device while driving and encourage the use of voice operated systems when possible Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving A EXPORT UNIQUE OPTIONS For your particular global region your vehicle may be equipped with features and options that are different from the features and options that are described in this Owner s Manual A market unique supplement may be supplied that complements this book By referring to the market unique supplement if provided you can properly identify those features recommendations and specifications that are unique to your vehicle This Owner s Manual is written primarily for the U S and Canadian Markets Features or equipmen
260. ess brake to start Displays when you start your vehicle as a reminder to apply the brake Displays when your vehicle fails to start Cranking time exceeded Tire Pressure Monitoring System Message Message Indic ator LOW Tire Pressure Action Displays when one or more tires on your vehicle have low tire pressure See Tire Pressure Monitoring System page 223 Tire Pressure Monitor Displays when the tire pressure monitoring Fault system is malfunctioning If the warning stays on or continues to come on see an authorized dealer See Tire Pressure Monitoring System page 223 Tire Pressure Sensor Displays when a tire pressure sensor is Fault malfunctioning or your spare tire is in use Refer to the relevant chapter for informa tion on how the system operates under these conditions See Tire Pressure Monitoring System page 223 If the warning stays on or continues to come on see an authorized dealer as soon as possible 85 Tourneo Connect Transit Connect CHC Canada United States of America Information Displays Traction Control Message Message Indic Action ator Traction control off Displays when you switch the traction control system off See Using Traction Control page 124 86 Tourneo Connect Transit Connect CHC Canada United States of America Climate Control PRINCIPLE OF OPERATION Outside Air Keep the
261. f Illinois without giving effect to i its conflict of laws provisions or ii the United Nations Convention for Contracts for the International Sale of Goods which is explicitly excluded You agree to submit to the personal jurisdiction of the State of Illinois for any and all disputes claims and actions arising from or in connection with the Data provided to you hereunder Government End Users f the Data is being acquired by or on behalf of the United States government or any other entity seeking or applying rights similar to those customarily claimed by the United States government this Data is a commercial term as that term is defined at 48 C F R FAR 2 101 is licensed in accordance with this End User License Agreement and each copy of Data delivered or otherwise furnished shall be marked and embedded as appropriate with the following Notice of Use and be treated in accordance with such Notice NOTICE OF USE CONTRACTOR MANUFACTURER SUPPLIER NAME NAVTEQ CONTRACTOR MANUFACTURER SUPPLIER ADDRESS 425 West Randolph Street Chicago IL 60606 Tourneo Connect Transit Connect CHC Canada United States of America This Data is a commercial item as defined in FAR 2 101 and is subject to the End User License Agreement under which this Data was provided 2011 NAVTEQ All rights reserved If the Contracting Officer federal government agency or any federal official refuses to use the legend
262. f local vehicle registration regulations and where to find unleaded fuel If you cannot find unleaded fuel or can only get fuel with an anti knock index lower than is recommended for your vehicle contact our Customer Relationship Center The use of leaded fuel in your vehicle without proper conversion may damage the effectiveness of your emission control system and may cause engine knocking or serious engine damage Ford Motor Company or Ford of Canada is not responsible for any damage caused by use of improper fuel Using leaded fuel may also result in difficulty importing your vehicle back into the United States Tourneo Connect Transit Connect CHC Canada United States of America If your vehicle must be serviced while you are traveling or living in Asia Pacific Region Sub Saharan Africa U S Virgin Islands Central America the Caribbean and Israel contact the nearest authorized dealer If the authorized dealer cannot help you contact FORD MOTOR COMPANY FORD EXPORT OPERATIONS amp GLOBAL INITIATIVES Customer Relationship Center 1555 Fairlane Drive Fairlane Business Park 3 Allen Park Michigan 48101 U S A Telephone 313 594 4857 Fax 313 390 0804 Email expcac ford com For customers in Guam the Commonwealth of the Northern Mariana Islands CNMI America Samoa and the U S Virgin Islands please feel free to call our Toll Free Number 800 841 FORD 3673 If your vehicle must be serviced while yo
263. f the door near the door latch aa 8 ga next to the driver s seating position AT XXX KPAX PSLCOLD AT XXN KPaIXX PSI COLD THIS VEHICLE CONFORMS TO ALL APPLICABLE FEDERAL MOTOR VEHICLE SAFETY STANDARDS IN EFFECT ON THE DATE OF MANUFACTURE SHOWN ABOVE VIN XXXXXXXXXXXXXXXXX XXXXX TYPE XXX XXXXX EXT PNT XX RC XX DSO we TINTTR TIPPS R AXLE SPR XXXXX XXX XX X XX XX XXX XXXXXXXXXXXXX XWA XXXX XXXXXXX XX E142806 The transmission code is on the Safety Compliance Certification Label The following table shows the transmission code along with the transmission description Description Code Six speed automatic transmission A 238 Tourneo Connect Transit Connect CHC Canada United States of America Audio System GENERAL INFORMATION Radio Frequencies and Reception Factors AM and FM frequencies are established by the Federal Communications Commission FCC and the Canadian Radio and Telecommunications Commission CRTC Those frequencies are AM 530 540 1700 1710 kHz FM 87 9 107 7 107 9 MHz Radio Reception Factors Distance and strength Terrain Station overload CD and CD Player Information Note CD units play commercially pressed 4 75 inch 12 centimeter audio compact discs only Due to technical incompatibility certain recordable and re recordable compact discs may not function correctly when used in Ford CD players Note Do not insert CDs with hom
264. f the tire pressure monitoring system indicator is flashing your tire pressure monitoring system is malfunctioning Your replacement tire might be incompatible with your TPMS or some component of the TPMS may be damaged Safety Practices WARNINGS A If your vehicle is stuck in snow mud sand etc do not rapidly spin the tires Spinning the tires can tear the tire and cause an explosion A tire can explode in as little as three to five seconds Do not spin the wheels at over 35 mph 56 km h The tires may fail and injure a passenger or bystander Driving habits havea greatdeal to do with your tire mileage and safety Observe posted speed limits Tourneo Connect Transit Connect CHC Canada United States of America Avoid fast starts stops and turns Avoid potholes and objects on the road Do not run over curbs or hit the tire against a curb when parking Highway Hazards No matter how carefully you drive there is always the possibility that you may eventually have a flat tire on the highway Drive slowly to the closest safe area out of traffic This may further damage the flat tire but your safety is more important If you feel a sudden vibration or ride disturbance while driving or you suspect your tire or vehicle has been damaged immediately reduce your speed Drive with caution until you can safely pull off the road Stop and inspect the tires for damage If a tire is under inflated or
265. f you think that the status of the passenger airbag off indicator lamp is incorrect check for the following Objects lodged underneath the seat Objects between the seat cushion and the center console Objects hanging off the seat back Objects stowed in the seat back map pocket Objects placed on the occupant s lap Cargo interference with the seat Other passengers pushing or pulling on the seat Rear passenger feet and knees resting or pushing on the seat The conditions listed above may cause the weight of a properly seated occupant to be incorrectly interpreted by the front passenger sensing system The person in the front passenger seat may appear heavier or lighter due to the conditions described in the list above e Make sure the front passenger Ww sensing system is operating properly See Crash Sensors and Airbag Indicator page 40 If the airbag readiness light is illuminated do the following The driver and adult passengers should check for objects lodged underneath the front passenger seat or cargo interfering with the seat If there are lodged objects or cargo is interfering with the seat take the following steps to remove the obstruction Tourneo Connect Transit Connect CHC Canada United States of America Pull the vehicle over Turn the vehicle off Driver and adult passengers should check for any objects lodged underneath the front passenger seat or cargo interfering with the seat Remov
266. f your vehicle is not equipped with Navigation press the green tab on your touchscreen 1 Select Connect to Services to initiate an outgoing call to SYNC Services using your phone Tourneo Connect Transit Connect CHC Canada United States of America 336 Once connected follow the voice prompts to request your desired Service such as Traffic or Directions You can also say What are my choices to receive a list of available services from which to choose Say Services to return to the Services main menu or for help say Help Receiving Turn by Turn Directions 1 When connected to SYNC Services say Directions or Business search To find the closest business or type of business to your current location just say Business search and then Search near me If you need further assistance in finding a location you can say Operator at any time within a Directions or Business search to speak with a live operator The system may prompt you to speak with an operator when it has difficulty matching your voice request The live operator can assist you by searching for businesses by name or by category residential addresses by street address or by name or specific street intersections Operator Assist is a feature of your SYNC Services subscription For more information on Operator Assist visit www SYNCMyRide com support Follow the voice prompts to select your Destination After the route download is f
267. fluid use a mixture of washer fluid and water to help prevent freezing in cold weather and improve the cleaning capability We recommend that you use only high quality washer fluid For information on fluid dilution refer to the product instructions CHANGING THE 12V BATTERY WARNINGS Batteries normally produce explosive gases which can cause personal injury Therefore do not allow flames sparks or lighted substances to come near the battery When working near the battery always shield your face and protect your eyes Always provide proper ventilation When lifting a plastic cased battery excessive pressure on the end walls could cause acid to flow through the vent caps resulting in personal injury and damage to the vehicle or battery Lift the battery with a battery carrier or with your hands on opposite corners A Keep batteries out of reach of children Batteries contain sulfuric acid Avoid contact with skin eyes or clothing Shield your eyes when working near the battery to protect against possible splashing of acid solution In case of acid contact with skin or eyes flush immediately with water for a minimum of 15 minutes and get prompt medical attention If acid is swallowed call a physician immediately Tourneo Connect Transit Connect CHC Canada United States of America 184 Your vehicle is equipped with a Motorcraft maintenance free battery which normally does not requir
268. following services View the complete message Delete the message Delete All messages This screen displays any system messages such as an SD card fault 340 Tourneo Connect Transit Connect CHC Canada United States of America Note The system alerts you to any messages by turning the information icon yellow After you read or delete the messages the icon returns to white Calendar If your vehicle is equipped with 2 Navigation touch the i Information button to access these features If your vehicle is not equipped with Navigation touch the corner of the touchscreen with the green tab Press Calendar You can view the current calendar by day week or month 911 Assist If Equipped WARNINGS A Unless the 911 Assist setting is set on before a crash the system will not dial for help which could delay response time potentially increasing the risk of serious injury or death after a crash Do not wait for 911 Assist to make an emergency call if you can do it yourself Dial emergency services immediately to avoid delayed response time which could increase the risk of serious injury or death after a crash If you do not hear 911 Assist within five seconds of the crash the system or phone may be damaged or non functional Always place your phone in a secure location in your vehicle so it does not become a projectile or damaged in acrash Failure to do so may cause serious injury to someone o
269. ft front right front right rear left rear 6 Remove the valve cap from the valve stem on the left front tire Decrease the air pressure until the horn chirps Note The single horn chirp confirms that the sensor identification code has been learned by your vehicle for this position If a double horn chirp is heard the reset procedure was unsuccessful and must be repeated 7 Remove the valve cap from the valve stem on the right front tire Decrease the air pressure until the horn chirps 8 Remove the valve cap from the valve stem on the right rear tire Decrease the air pressure until the horn chirps 9 Remove the valve cap from the valve stem on the left rear tire Decrease the air pressure until the horn chirps Training is complete when the horn chirps after the last system sensor left rear has been trained and the system indicator stops flashing 10 Switch the ignition off If two short horn chirps are heard the reset procedure was unsuccessful and must be repeated Note f after repeating the procedure two short horn chirps are heard again have your vehicle checked by an authorized dealer as soon as possible Tourneo Connect Transit Connect CHC Canada United States of America 11 Set all four tires to the correct pressure See Maintenance page 176 or the tire inflation pressure label located on the edge of driver door or the B Pillar CHANGING A ROAD WHEEL WARNINGS The use of tire seala
270. ft lever to S Sport Provides additional grade engine braking and extends lower gear operation to enhance performance for uphill climbs hilly terrain or mountainous areas This will increase engine RPM during engine braking Provides additional lower gear operation through the automatic transmission shift strategy Gears are selected more quickly and at higher engine speeds SelectShift Automatic Transmission if Equipped Your SelectShift automatic transmission gives you the ability to manually change gears Transmission To use SelectShift move the gearshift lever into S Sport Use the buttons on the side of your gearshift lever to manually change gears Press the button to upshift Press the button to downshift Note After you have assumed manual control with SelectShift your vehicle will remain in this mode until you return the gearshift lever from S Sport back to D Drive Upshift to the recommended shift speeds according to the following chart Upshifts when accelerating recom mended for best fuel economy Shift from 1 2 15 mph 24 km h 2 3 25 mph 40 km h 3 4 40 mph 64 km h 4 5 45 mph 72 km h 5 6 50 mph 80 km h The instrument cluster will display the selected gear that you are currently in and a shift indicator arrow to assist in optimizing shifting SelectShift will automatically make some shifts for you in the event that your eng
271. ght should touch the horizontal reference line 6 Close the hood and switch off the lamps Horizontal Aim Adjustment The horizontal aim of the headlamp beam on your vehicle is not adjustable CHANGING A BULB WARNINGS Switch the lamps and the ignition off Failure to do so could result in serious personal injury Maintenance WARNINGS Bulbs can become hot let the bulb cool down before removing it Failure to do so could result in personal injury The following instructions describe how to remove the bulbs Fit replacements in the reverse order unless otherwise stated You must fit bulbs of the correct specification See Bulb Specification Chart page 193 Note We recommended that you see an authorized dealer to change the headlamp bulbs if your vehicle is fitted with air conditioning Some bulbs are difficult to access Headlamp Remove the covers to gain access to the bulbs Cc D E171011 A Side marker B Headlamp low beam and side lamp C Headlamp high beam D Direction indicator Tourneo Connect Transit Connect CHC Canada United States of America 189 Side Marker E171012 1 Remove the cover 2 Remove the bulb holder by pulling it straight out 3 Remove the bulb from the bulb holder by pulling it straight out Side Lamp E171075 1 Remove the cover 2 Remove headlamp low beam bulb 3 Remove the side lamp bulb holder by pulling it straight out 4 R
272. grade you will not be able to access content that requires the upgrade Appendices Consent to Use of Data You agree that MS Microsoft Corporation FORD MOTOR COMPANY third party software and systems suppliers their affiliates and or their designated agent may collect and use technical information gathered in any manner as part of product support services related to the SOFTWARE or related services MS Microsoft Corporation FORD MOTOR COMPANY third party software and services suppliers their affiliates and or their designated agent may use this information solely to improve their products or to provide customized services or technologies to you MS Microsoft Corporation FORD MOTOR COMPANY third party software and systems suppliers their affiliates and or their designated agent may disclose this information to others but not in a form that personally identifies you Internet Based Services Components The SOFTWARE may contain components that enable and facilitate the use of certain Internet based services You acknowledge and agree that MS Microsoft Corporation FORD MOTOR COMPANY third party software and service suppliers their affiliates and or their designated agent may automatically check the version of the SOFTWARE and or its components that you are utilizing and may provide Upgrades or supplements to the SOFTWARE that may be automatically downloaded to your DEVICE Additional Software Services The SO
273. h a vehicle that is hot to the touch or during exposure to strong direct sunlight Dry your vehicle with a chamois or soft terry cloth towel in order to eliminate water spotting Immediately remove items such as gasoline diesel fuel bird droppings and insect deposits because they can cause damage to your vehicle s paintwork and trim over time Use Motorcraft Bug and Tar Remover Remove any exterior accessories such as antennas before entering a car wash Note Suntan lotions and insect repellents can damage any painted surface if these substances come in contact with your vehicle wash off as soon as possible Stripes or Graphics if equipped Do not use a commercial or high pressure sprayer on the surface or edge of stripes and graphics This can cause damage to the film and cause the edge of the film to peel away from the vehicle surface Exterior Chrome Note Never use abrasive materials such as steel wool or plastic pads as they can scratch the chrome surface Note Do not use chrome cleaner metal cleaner or polish on wheels and wheel covers Vehicle Care Wash your vehicle first Using cool or lukewarm water and a neutral pH shampoo such as Motorcraft Detail Wash Use Motorcraft Custom Bright Metal Cleaner Apply the product as you would a wax to clean bumpers and other chrome parts allow the cleaner to dry for a few minutes then wipe off the haze with a clean dry rag Do not apply c
274. h an asterisk Set Bluetooth Turn the Bluetooth feature on and off 268 Tourneo Connect Transit Connect CHC Canada United States of America SYNC If Equipped If you select You can Press OK and scroll to toggle between On and Off Make a selection and then press OK Setting Bluetooth to off disconnects all Bluetooth devices and turns off all Bluetooth features Delete Device Delete a paired phone Press OK and scroll to select the device Press OK to confirm Delete All Devices Delete all previously paired phones and all information originally saved with those phones Press OK to select Return Exit the current menu This is a speed dependent feature You can only connect one device at a time When another phone is connected the previous one is disconnected 1 Press the phone button to enter the Advanced phone menu The Advanced menu allows you to access 2 Scroll to System Settings Press OK and set prompts languages defaults 3 Scroll to Advanced Press OK perform a master reset install an ll lect f he followi application and view system information 4 Scroll to select from the following options If you select You can Prompts Get help from SYNC by using questions helpful hints or asking you for a specific action To turn these prompts on or off 1 Press OK to select and scroll to select between On and Off 2 Press OK when the
275. h lawful authority Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada For further privacy information see the sections on 911 Assist Vehicle Health Report and Traffic Directions and Information Using Voice Commands This system helps you control many features using voice commands This allows you to keep your hands on the wheel and focus on what is in front of you The system provides feedback through audible tones prompts questions and spoken confirmations depending on the situation and the chosen level of interaction voice settings The system also asks short questions confirmation prompts whenit is not sure of your request or when there are multiple possible responses to your request When using voice commands words and icons may appear in the lower left status bar indicating the status of the voice command session such as Listening Success Failed Paused or Try Again How to Use Voice Commands Press the voice command icon uh After the tone speak your voice command clearly These voice commands can be said at any time during a voice command session Main menu List of commands What can I say Next page Previous page Tourneo Connect Transit Connect CHC Canada United States of America MyFord Touch it equipped These voice commands can be said at any time during a voice command session G
276. hat you are sitting in the correct position See Sitting in the Correct Position page 96 T 3 E95179 3 Lock the steering column AUDIO CONTROL ir equipped Select the required source on the audio unit 95178 1 Unlock the steering column 2 Adjust the steering wheel to the desired position 54 Tourneo Connect Transit Connect CHC Canada United States of America Steering Wheel You can operate the following functions with the control A E159789 A Volume up B Seek up next or end call Volume down D Seek down previous or accept call Seek Next or Previous Press the seek button to tune the radio to the next or previous stored preset play the next or the previous track Press and hold the seek button to tune the radio to the next station up or down the frequency band seek through a track Tourneo Connect Transit Connect CHC Canada United States of America VOICE CONTROL F equipreD E159531 Press the button to select or deselect voice control See SYNC page 255 CRUISE CONTROL iF equipPep E142437 See Cruise Control page 132 Steering Wheel INFORMATION DISPLAY CONTROL E130248 See Information Displays page 76 56 Tourneo Connect Transit Connect CHC Canada United States of America Wipers and Washers WINDSHIELD WIPERS Note Fully defrost the windshield before switching on the windshield wipers N
277. he coolant level in the coolant reservoir should be checked the next few times you drive the vehicle If necessary add enough prediluted engine coolant to bring the coolant level to the proper level Maintenance Recycled Engine Coolant Ford Motor Company does not recommend the use of recycled engine coolant since a Ford approved recycling process is not yet available Used engine coolant should be disposed of in an appropriate manner Follow your community s regulations and standards for recycling and disposing of automotive fluids Severe Climates If you drive in extremely cold climates It may be necessary to have a Ford authorized dealer increase the coolant concentration above 50 A coolant concentration of 60 will provide improved freeze point protection Engine coolant concentrations above 60 will decrease the overheat protection characteristics of the engine coolant and may cause engine damage If you drive in extremely hot climates It may be necessary to have a Ford authorized dealer decrease the coolant concentration to 40 A coolant concentration of 40 will provide improved overheat protection Engine coolant concentrations below 40 will decrease the corrosion freeze protection characteristics of the engine coolant and may cause engine damage Vehicles driven year round in non extreme climates should use prediluted engine coolant for optimum cooling system and engine protection Tourne
278. he airbags crash sensor s safety belt pretensioners front safety belt usage sensors driver seat position sensor front passenger sensing system and indicator lights How Does the Personal Safety System Work The Personal Safety System can adapt the deployment strategy of your vehicle s safety devices according to crash severity and occupant conditions A collection of crash and occupant sensors provides information to the restraints control 32 Tourneo Connect Transit Connect CHC Canada United States of America module During a crash the restraints control module may activate the safety belt pretensioners and may activate either one or both stages of the dual stage airbag supplemental restraints based on crash severity and occupant conditions Supplementary Restraints System PRINCIPLE OF OPERATION WARNINGS Airbags do not inflate slowly or gently and the risk of injury froma deploying airbag is the greatest close to the trim covering the airbag module All occupants of your vehicle including the driver should always properly wear their safety belts even when an airbag supplemental restraint system is provided Failure to properly wear your safety belt could seriously increase the risk of injury or death Always transport children 12 years T old and under in the back seat and always properly use appropriate child restraints Failure to follow this could seriously increase the risk of injury or death
279. he fuel filler nozzle This allows residual fuel to drain back into the fuel tank and not spill onto the vehicle Note A fuel spillage concern may occur if overfilling the fuel tank Do not overfill the tank to the point that the fuel is able to bypass the fuel filler nozzle The overfilled fuel may run down the drain located below and in front of the fuel filler door If the fuel fill inlet was not properly closed aservice engine warning lamp may appear on the instrument cluster At the next opportunity do the following 1 Safely pull off the road 2 Putthe vehicle in P Park and turn the ignition off 3 Open the fuel filler door and remove any visible debris from the fuel fill opening 4 Insert either the fuel fill nozzle or the fuel fill funnel provided with the vehicle several times to allow the inlet to close properly This will dislodge any debris preventing the inlet from sealing If this action corrects the problem the warning lamp may not reset immediately It may take several driving cycles for the warning lamp to turn off A driving cycle consists of an engine start up after four or more hours with the engine off followed by city or highway driving Fuel and Refueling FUEL CONSUMPTION Note The amount of usable fuel in the empty reserve varies and should not be relied upon to increase driving range When refueling your vehicle after the fuel gauge indicates empty you might not be able to refue
280. he plan you purchase Ford Extended Service Plan provides benefits such as Rental reimbursement Coverage for certain maintenance and wear items Protection against repair costs after your New Vehicle Limited Warranty Coverage expires Roadside Assistance benefits There are several Ford Extended Service Plans available in various time distance and deductible combinations Each plan is tailored to fit your own driving needs including reimbursement for towing and rental When you purchase Ford Extended Service Plan you receive added peace of mind protection throughout Canada and the United States provided by a network of participating authorized Ford Motor Company dealers The Lincoln Maintenance Protection Plan is honored at authorized Lincoln dealers Note Repairs performed outside of Canada and the United States are not eligible for Ford Extended Service Plan coverage This information is subject to change For more information visit your local Ford of Canada dealer or www ford ca to find the Ford Extended Service Plan that is right for you 371 Tourneo Connect Transit Connect CHC Canada United States of America Scheduled Maintenance GENERAL MAINTENANCE INFORMATION Why Maintain Your Vehicle Carefully following the maintenance schedule helps protect against major repair expenses resulting from neglect or inadequate maintenance and may help to increase the value of your vehicle when or tra
281. he shoulder belt under a child s arm or behind the back because it reduces the protection for the upper part of the body and may increase the risk of injury or death in a crash Use a belt positioning booster seat for children who have outgrown or no longer properly fit in a child safety seat generally children who are less than 4 feet 9 inches 1 45 meters tall are greater than age four 4 and less than age twelve 12 and between 40 pounds 18 kilograms and 80 pounds 36 kilograms and upward to 100 pounds 45 kilograms if recommended by your child restraint manufacturer Many state and provincial laws require that children use approved booster seats until they reach age eight a height of 4 feet 9 inches 1 45 meters tall or 80 pounds 36 kilograms Booster seats should be used until you can answer YES to ALL of these questions when seated without a booster seat Child Safety LO E142595 Can the child sit all the way back against their vehicle seat back with knees bent comfortably at the edge of the seat cushion Can the child sit without slouching Does the lap belt rest low across the hips Is the shoulder belt centered on the shoulder and chest Can the child stay seated like this for the whole trip Always use booster seats in conjunction with your vehicle lap and shoulder belt Types of Booster Seats E68924 Backless booster seats Tourneo Connect Transit Connect CHC Canada United
282. he trailer tongue weight as part of your vehicle load when calculating the total vehicle weight Trailer Towing Connector E168683 When attaching the trailer wiring connector to your vehicle only use a proper fitting connector that works with the vehicle and trailer functions Tourneo Connect Transit Connect CHC Canada United States of America Note You cannot use a seven pin trailer wiring connector for your vehicle and the trailer lighting equipment Color Function Yellow Left turn signal and stop lamp White Ground Green Right turn signal and stop lamp Brown Running lights Hitches WARNING Do not tow a trailer that exceeds the maximum limit of the towing equipment This could result in vehicle structural damage loss of vehicle control and personal injury Do not use a hitch that either clamps onto the bumper or attaches to the axle Distribute the trailer load so that between 10 and 15 of the total trailer weight is on the tongue The hitch rating on the trailer hitch label is the maximum possible trailer rating To find the maximum trailer weight allowed for your vehicle See Recommended Towing Weights page 146 Further information is available in the RV and Trailer Towing Guide See an authorized dealer Safety Chains Always connect the safety chains to the hook retainers of your vehicle hitch To connect the safety chains cross them under the trailer tongue and
283. hicle This is against the law insome places Keep children away from the fuel pump never let children pump fuel Do not use personal electronic devices while refueling Use the following guidelines to avoid electrostatic charge build up when filling an ungrounded fuel container Place approved fuel container on the ground Do not fill a fuel container while it is in the vehicle including the cargo area Keep the fuel pump nozzle in contact with the fuel container while filling Do not use a device that would hold the fuel pump handle in the fill position Fuel and Refueling Easy Fuel Capless Fuel System WARNING The fuel system may be under pressure If you hear a hissing sound near the fuel filler door do not refuel until the sound stops Otherwise fuel may spray out which could cause serious personal injury When fueling your vehicle 1 Putthe vehicle in P Park and turn the ignition off 2 Open the fuel filler door d 4 i gs gt E156032 3 Slowly insert the fuel filler nozzle fully into the fuel system and leave the nozzle fully inserted to open both doors until you are done pumping Hold handle higher during insertion for easier access BE E154765 Tourneo Connect Transit Connect CHC Canada United States of America 4 After you are done pumping fuel slowly remove the fuel filler nozzle allow about five to ten seconds after pumping fuel before removing t
284. hicle Curb Weight plus to either the door hinge pillar cargo plus passengers door latch post or the door edge GVWR Gross Vehicle Weight that meets the door latch post Rating is the maximum next to the driver s seating allowable weight of the fully position The Gross Vehicle loaded vehicle including all Weight must never exceed the options equipment passengers Gross Vehicle Weight Rating and cargo It is shown on the Example only MFD BY FORD MOTOR CO DATE XX XX GVWR XXXXXLB XXXXXKG XXXL RI XXXXK XXXX XXXXXXX RIMS XXXX XX RIMS AT XXX Pat PSLCOLD df AT XXX kPa XX PS COLD THIS VEHICLE CONFORMS TO ALL APPLICABLE FEDERAL MOTOR VEHICLE SAFETY STANDARDS IN EFFECT ON THE DATE OF MANUFACTURE SHOWN ABOVE VIN XXXXXXXXXXXXXXXXX XXXXX TYPE XXX XXXX x EXT PNT XX RC XX DSO W TINTTR PPS R AE TTR SPR XXXXX XXX XX X XX XX XXXXXXXXXXXXX XIX XXXX XXXXXXX XX E142523 140 Tourneo Connect Transit Connect CHC Canada United States of America Load Carrying MFD BY FORD MOTOR CO GVWR PNBY XXXXLB XXXXKG FRONT GAWR PNBE AV 7 REAR GAWR PNBE AR XXXX HOKE XXXX WITH AVEC TIRES PNEUS XXXX XXXXK XXXX XXXXX XXXXXX RIMS JANTES XXxXXX AT A kPo PSI LPC xxx xx COLD A FROID yon VIN XXXXXXXXXXXXXXXX TYPE XXX XXXX COMPLIES 2000 200x x00 pi NADON N N ill INTIR IPPS TR ANE Tie SPR XXXXX xXx X XX X XXXX XXX XXXXXXXXXXXXX XXX VXXXXXXXXXXX XX DATE xx xx E142
285. hone s status set ring tones select your message notification change phone book entries and automatically download your cellular phone among other features SYNC Services Access the SYNC Services portal where you can request various types of information traffic reports and directions 911 Assist Place an emergency call to a 911 operator for you after an accident when used properly Vehicle Health Report 3 Create and receive a diagnostic report card on your vehicle Mobile Apps Interact with SYNC capable mobile applications on your smartphone System Settings Access Bluetooth Devices menu listings Add Connect Set as Primary On and Off Delete as well as Advanced menu listings prompts languages defaults master reset install application and system information Exit Phone Menu Exit the phone menu by pressing OK This is a phone dependent feature This is a phone dependent and speed dependent feature This is an optional feature and available in the United States only This is an optional feature and available in the United States and Canada only 264 Tourneo Connect Transit Connect CHC Canada United States of America SYNC If Equipped Text Messaging Note This is a phone dependent feature SYNC allows you to receive send download and delete text messages The system can also read incoming text messages to you so that you do not have
286. ica 116 an emission control device or prevent it from working Information about your vehicle s emission system is on the Vehicle Emission Control Information Decal located on or near the engine This decal also lists engine displacement Please consult your warranty information for complete details On Board Diagnostics OBD II Your vehicle is equipped with an on board diagnostics system OBD II that monitors the engine s emission control system This system protects the environment by ensuring that your vehicle continues to meet government emission standards The OBD II system also assists your authorized dealer in properly servicing your vehicle When the service engine soon indicator illuminates the OBD II system has detected a malfunction Temporary malfunctions may cause the service engine soon indicator to illuminate Examples of temporary malfunctions are the vehicle has run out of fuel the engine may misfire or run poorly poor fuel quality or water in the fuel the engine may misfire or run poorly the fuel fill inlet may not have been properly closed See Refueling page 713 driving through deep water the electrical system may be wet You can correct these temporary malfunctions by filling the fuel tank with good quality fuel properly closing the fuel fill inlet or letting the electrical system dry out After three driving cycles without these or any other temporary malfunctions Fuel
287. idrange Treble Set Balance and Fade Occupancy Mode To make adjustments using the touchscreen press MyFord Touch if equipped Speed Compensated Volume DSP Note Your vehicle may not have these sound settings Vehicle 1 Settings icon 2 Vehicle Then select from the following Active Park Assist Vehicle Health Report Rear View Camera Enable Valet Mode MyKey Traction Control Electronic Stability Control Hill Start Assist To make adjustments using the touchscreen press Active Park Assist When activated your system displays directions for you regarding the active park assist process You can find more information on the active park assist system in another chapter See Parking Aids page 127 Vehicle Health Report Turn Automatic Reminders on and off and set the mileage interval at which you would like to receive the reports Press the for more information on these selections When done making your selections press Run Vehicle Health Report Now if you want your report You can find more information on Vehicle Health Report in this chapter Tourneo Connect Transit Connect CHC Canada United States of America 302 Rear View Camera This menu allows you to access settings for your rear view camera To make adjustments using the touchscreen press 1 Settings icon 2 Vehicle 3 Rear View Camera Then select from the following Rear Camera Delay Visual P
288. ids The parking aid system gives an audible warning and reduces the radio volume when it detects a large object within a limited range of your vehicle s bumpers Note When the parking aid system no longer detects a large object the radio volume will return to the previous level Rear Sensing System The rear parking aid sensors turn on automatically when you move the transmission selector lever to R reverse and your vehicle is moving at a speed of less than 3 mph 5 km h Moving your vehicle closer to a large object will increase the audible warning repeat rate When the object is less than 12 inches 30 centimeters from the center of your vehicle s rear bumper the audible warning will sound continuously If the object is more than 12 inches 30 centimeters from the side of your vehicle s rear bumper the audible warning will sound for three seconds If the object is less than 12 inches 30 centimeters from the side of your vehicle s rear bumper the audible warning will sound continuously E130178 A The rear parking aid sensor coverage area is up to 72 inches 183 centimeters from the center of your vehicle s rear bumper There is a decreased coverage area at the outer corners 128 Tourneo Connect Transit Connect CHC Canada United States of America The system detects large objects when you move the transmission selector lever to R reverse and your vehicle is moving toward the object at a s
289. if equipped Settings BT Devices Add Device When prompted on your phone s display enter the six digit PIN provided by SYNC on the screen The display indicates when the pairing is successful SYNC may prompt you with more phone options For more information on your phone s capability see your phone s manual and visit the website Making Calls Press the voice button on the us steering wheel controls When prompted say Call lt name gt or say Dial then the desired number To end the call or exit phone feet mode press and hold the phone button us WN Receiving Calls During an incoming call an audible tone sounds Call information appears in the display if it is available Accept the call by pressing Accept on the touchscreen or by pressing the phone button on the steering wheel Reject the call by pressing feet Reject on the touchscreen or by pressing the phone button onthe steering wheel Ignore the call by doing nothing SYNC logs it as a missed call Phone Menu Options Press the top left corner on your touchscreen to select from the following options Tourneo Connect Transit Connect CHC Canada United States of America Phone Touch this button to access the on screen numerical pad to enter anumber and place a call During an active call you can also choose to Mute the call Put the call on hold Turn on the privacy feature Join two calls End the call Quick
290. iler that exceeds this frontal area will reduce the performance and fuel economy of your vehicle when towing Select a trailer that has a rounded front and an aerodynamic design Note For high altitude operation reduce the gross combined weight by 2 per 1000 feet 300 meters starting at the 1000 foot 300 meter elevation point Note Certain states require electric trailer brakes for trailers over a specified weight Be sure to check state regulations for this specified weight The maximum loaded trailer weights listed may be limited to this specified weight as the vehicle s electrical system may not include the wiring connector needed to activate electric trailer brakes Towing Calculating the Maximum Loaded Trailer Weight 1 Start with the gross combined weight rating for your vehicle See the following chart 2 Subtract all of the following that apply to your vehicle Vehicle curb weight Hitch hardware weight including draw bar tow ball locks and weight distributing 3 This equals the maximum loaded trailer weight for this combination Note The trailer tongue load is an integral part of the payload of the vehicle Reduce the total payload by the final trailer tongue weight Note Consult an authorized dealer to determine the maximum trailer weight allowed for your vehicle if you are not sure hardware Driver and any passengers weight Payload cargo or luggage weight Afte
291. ilter element Be careful not to crimp the filter element edges between the air filter housing and cover This could cause filter damage and allow unfiltered air to enter the engine if not properly seated Maintenance 6 Install the air filter housing cover 7 Install the retaining screws to secure the air filter housing cover to the air filter housing 2 5L Engine x2 Remove the air filter element from the air filter housing Wipe any dirt or debris from the air filter housing and cover to make sure no dirt gets in the engine and to make sure you have a good seal Install a new air filter element Be careful not to crimp the filter element edges between the air filter housing and cover This could cause filter damage and allow unfiltered air to enter the engine if not properly seated Install the air filter housing cover Engage the clamps to secure the air filter housing cover to the air filter housing TECHNICAL SPECIFICATIONS WARNING The air conditioning refrigerant system contains refrigerant R 134a under high pressure Only qualified personnel should service the air conditioning refrigerant system Opening the air conditioning refrigerant system can cause personal injury gt N E167022 1 Release the clamps that secure the air filter housing cover 2 Carefully lift the air filter housing cover Capacities Item Capacity Engine cooling system 6 1 qt 5
292. imited warranty If you do not use Ford authorized parts they may not meet our specifications and depending on the part it could affect emissions compliance Convenience Many dealerships have extended evening and Saturday hours to make your service visit more convenient and they offer one stop shopping They can perform any services that are required on your vehicle from general maintenance to collision repairs Note Not all dealers have extended hours or body shops Please contact your dealer for details Protecting Your Investment Maintenance is an investment that pays dividends in the form of improved reliability durability and resale value To maintain the proper performance of your vehicle and its emission control systems make sure you have scheduled maintenance performed at the designated intervals Your vehicle is equipped with the Intelligent Oil Life Monitor system which displays a message in the information display at the proper oil change interval This interval may be up to one year or 10000 miles 16000 kilometers Scheduled Maintenance When ENGINE OIL CHANGE DUE or OIL CHANGE REQUIRED appears in the information display it is time for an oil change Make sure you perform the oil change within two weeks or 500 miles 800 kilometers of the ENGINE OIL CHANGE DUE or OIL CHANGE REQUIRED message appearing Make sure you reset the Intelligent Oil Life Monitor after each oil change If your informa
293. in content belonging to Gracenote s providers If so all of the restrictions set forth herein with respect to Gracenote Data shall also apply to such content and such content providers shall be entitled to all of the benefits and protections set forth herein that are available to Gracenote You agree that you will use the content from Gracenote Gracenote Content Gracenote Data the Gracenote Software and Gracenote Servers for your own personal non commercial use only You agree not to assign copy transfer or transmit the Gracenote Content Gracenote Software or any Gracenote Data except in a Tag associated with a music file to any third party YOU AGREE NOT TO USE OR EXPLOIT GRACENOTE CONTENT GRACENOTE DATA THE GRACENOTE SOFTWARE OR GRACENOTE SERVERS EXCEPT AS EXPRESSLY PERMITTED HEREIN You agree that your non exclusive licenses to use the Gracenote Content Gracenote Data the Gracenote Software and Gracenote Servers will terminate if you violate these restrictions If your licenses terminate you agree to cease any andall use of the Gracenote Content Gracenote Data the Gracenote Software and Gracenote Servers Gracenote respectively reserve all rights in Gracenote Data the Gracenote Software and the Gracenote Servers and Gracenote Content including all ownership rights Under no circumstances will either Gracenote Tourneo Connect Transit Connect CHC Canada United States of America become liable for a
294. ine speed is running at too high or to low an RPM Note Engine damage may occur if excessive engine revving is held without shifting Brake Shift Interlock WARNINGS Do not drive your vehicle until you verify that the brake lamps are working Tourneo Connect Transit Connect CHC Canada United States of America 119 WARNINGS When doing this procedure you will be taking the vehicle out of park which means the vehicle can roll freely To avoid unwanted vehicle movement always fully set the parking brake prior to doing this procedure Use wheel chocks if appropriate If the parking brake is fully released but the brake warning lamp remains illuminated the brakes may not be working properly See your authorized dealer Use the brake shift interlock lever to move the gearshift lever from the park position in the event of an electrical malfunction or if your vehicle has a dead battery Apply the parking brake and turn the ignition off before performing this procedure 1 Insert a screwdriver or similar tool between the shifter bezel and the top finish panel Use the tool to unsnap the shifter bezel from the finish panel E142627 3 Locate the white lever located on the left side of the shifter 4 Using the tool move the white lever towards the rear of the shifter Transmission 5 While holding the white lever in the rear position move the shifter from the park position 6 Press
295. ined technicians using Genuine Ford and Lincoln parts Rental Car Reimbursement Ist day Rental Benefit You take advantage of replacement transportation if your vehicle is at your authorized dealer for same day covered repairs Extended Rental Benefits If your vehicle is kept overnight for covered repairs you are eligible for rental car coverage including Bumper to Bumper warranty repairs or Field Service Actions Roadside Assistance Exclusive 24 7 roadside assistance including Towing flat tire change and battery jump starts Out of fuel and lock out assistance Travel expense reimbursement for lodging meals and rental car Destination assistance for taxi shuttle rental car coverage and emergency transportation Transferable Coverage If you sell your vehicle before your Ford Extended Service Plan coverage expires you can transfer any remaining coverage to the new owner Whenever you sell your vehicle prospective buyers may have a higher degree of confidence that vehicle was properly maintained with Ford ESP thereby improving resale value 369 Ford Extended Service Plan ESP Avoid the Rising Cost of Properly Maintaining Your Vehicle Ford Extended Service Plan also offers a Premium Maintenance Plan that covers all scheduled maintenance and select items that routinely wear out The coverage is prepaid so you never have to worry about affording your vehicle maintenance It covers regular chec
296. information display It will be red or amber in color depending on the severity of the message and will remain on until the cause of the message has been rectified See Information Messages page 81 Low Fuel Level possible It will illuminate when the fuel level is low or the fuel tank is nearly empty Refuel as soon as It will illuminate when your tire Low Tire Pressure Warning pressure is low If the lamp remains on with the engine e running or when driving check your tire pressure as soon as possible It will also illuminate momentarily when you switch the ignition on to confirm the lamp is functional If it does not illuminate when you switch the ignition on or begins to flash at any time have the system checked by your authorized dealer Instrument Cluster Parking Lamps Pe t will illuminate when you switch 0 0 the parking lamps on Service Engine Soon If the service engine soon indicator light stays illuminated after the engine is started it indicates that the On Board Diagnostics OBD II system has detected a malfunction of the vehicle emissions control system Refer to On Board Diagnostics OBD II in the Fuel and Refueling chapter for more information about having your vehicle serviced See Emission Control System page 115 If the light is blinking engine misfire is occurring which could damage your catalytic converter Drive in a moderate fashion avoid heavy accelerati
297. inished the phone call automatically ends MyFord Touch it equipped If your vehicle is not equipped with Navigation Turn by turn directions appear in the information display in the status bar of your touchscreen system and on the SYNC Services screen You also receive driving instructions from audible prompts When on an active route you can select Route Summary or Route Status using the touchscreen controls or voice commands to view the Route Summary Turn List or the Route Status ETA You can also turn voice guidance on or off cancel the route or update the route If you miss a turn SYNC automatically asks if you want the route updated Just say Yes when prompted and the system delivers a new route to your vehicle If your vehicle is equipped with Navigation SYNC Services downloads your requested destination to the navigation system The navigation system then calculates the route and provides driving instructions See Navigation page 343 Disconnecting from SYNC Services 1 Press and hold the hang up phone button on the steering wheel 2 Say Good bye from the SYNC Services main menu SYNC Services quick tips Personalizing You can personalize your Services feature to provide quicker access to your most used or favorite information You can save address points such as work or home You can also save favorite information like sports teams such as Detroit Lions or a news category Yo
298. io To change between AM and FM presets just touch the AM or FM tab Tourneo Connect Transit Connect CHC Canada United States of America Memory Presets Save a station by pressing and holding one of the memory preset areas There is a brief mute while the radio saves the station Sound returns when finished MyFord Touch it equipped HD Radio Touch this button to turn HD Radio on The light on the button illuminates when the feature is on HD Radio allows you to receive radio broadcasts digitally where available providing free crystal clear sound See HD Radio information later in this chapter Scan Touch this button to go to the next strong AM or FM radio station The light on the button illuminates when the feature is on Options Sound Settings Touch this button to adjust settings for Bass Midrange Treble Balance and Fade DSP Digital Signal processing Occupancy Mode Speed Compensated Volume Note Your vehicle may not have all these sound settings Set PTY for Seek Scan This allows you to select a category of music you would like to search for You can then choose to either seek or scan for the stations playing that category RDS Text Display This allows you to view the information broadcast by FM stations AST AST Autostore allows you to have the system automatically store the six strongest stations in your current location Tourneo Connect Transit Connect CHC Canada United S
299. iod of time typically 30 seconds or less Introduction The event data recorder in this vehicle is designed to record such data as How various systems in your vehicle were operating Whether or not the driver and passenger safety belts were buckled fastened How far if at all the driver was depressing the accelerator and or the brake pedal and How fast the vehicle was traveling and Where the driver was positioning the steering wheel This data can help provide a better understanding of thecircumstancesin which crashes and injuries occur Note Event data recorder data is recorded by your vehicle only if a non trivial crash situation occurs no data is recorded by the event data recorder under normal driving conditions and no personal data or information e g name gender age and crash location is recorded see limitations regarding 911 Assist and Traffic directions and Information privacy below However parties such as law enforcement could combine the event data recorder data with the type of personally identifying data routinely acquired during a crash investigation To read data recorded by an event data recorder special equipment is required and access to the vehicle or the event data recorder is needed In addition to the vehicle manufacturer other parties such as law enforcement that have such special equipment canread the information if they have access to the vehicle or the event da
300. ion appears in the display 3 If you change the language setting the display indicates that the system is updating When complete SYNC takes you back to the Advanced menu Factory Defaults Return to the factory default settings This selection does not erase your indexed information phonebook call history text messages and paired devices 1 Press OK to select 2 Press OK again when Restore Defaults appears in the display 3 Press OK to confirm 285 Tourneo Connect Transit Connect CHC Canada United States of America SYNC If Equipped When you select You can Master Reset Completely erase all information stored on SYNC all phonebook call history text messages and all paired devices and return to the factory default settings Application Download new software applications if available and then load the desired applications through your USB port See the web site for more information Return Exit the current menu Use the website at any time to check your phone s compatibility register your SYNC TROUBLESHOOTING account and set preferences as well as access a customer representative via an Your SYNC system is easy to use However online chat during certain hours Visit should questions arise see the tables www SYNCMyRide com below www SYNCMyRide ca or www syncmaroute ca for more information Phone issues Issue Possible cause s Pos
301. ions Any such feature is not a substitute for your personal judgment Any route suggestions made by this system should never replace any local traffic regulations or your personal judgment or knowledge of safe driving practices Route Safety Do not follow the route suggestions if doing so would result in an unsafe or illegal maneuver if you would be placed in an unsafe situation or if you would be directed into an area that you consider unsafe The driver is ultimately responsible for the safe operation of the vehicle and therefore must evaluate whether it is safe to follow the suggested directions Appendices Potential Map Inaccuracy Maps used by this system may be inaccurate because of changes in roads traffic controls or driving conditions Always use good judgment and common sense when following the suggested routes Emergency Services Do not rely on any navigation features included in the system to route you to emergency services Ask local authorities or an emergency services operator for these locations Not all emergency services such as police fire stations hospitals and clinics are likely to be contained in the map database for such navigation features TeleNav Software End User License Agreement Please read these terms and conditions carefully before you use the TeleNav Software Your use of the TeleNav Software indicates that you accept these terms and conditions If you do not accept these terms
302. iously paired phone and tries to make the call to 911 MyFord Touch if equipped Before making the call SYNC provides a short window of time about 10 seconds to cancel the call If you fail to cancel the call SYNC attempts to dial 911 SYNC says the following or a similar message SYNC will attempt to call 911 to cancel the call press Cancel on your screen or press and hold the phone button on your steering wheel If you do not cancel the call and SYNC makes a successful call a pre recorded message plays for the 911 operator and then the occupant s in your vehicle is able to talk with the operator Be prepared to provide your name phone number and location immediately because not all 911 systems are capable of receiving this information electronically 911 Assist May Not Work If Your cellular phone or 911 Assist hardware sustains damage in a crash The vehicle s battery or the SYNC system has no power The phone s thrown from your vehicle are the ones paired and connected to the system 911 Assist Privacy Notice When you turn on 911 Assist it may disclose to emergency services that your vehicle has been in a crash involving the deployment of an airbag or activation of the fuel pump shut off Certain versions or updates to 911 Assist may also be capable of electronically or verbally disclosing to 911 operators your vehicle location or other details about your vehicle or crash to assist 911 op
303. ir circulated in your vehicle Adjust to select the desired temperature and distribution Note Switch the air conditioning on to cool the air through the rear air vents HEATED WINDOWS AND MIRRORS iF EQUIPPED Note Make sure the engine is running before operating the heated windows 93 Tourneo Connect Transit Connect CHC Canada United States of America Climate Control E170373 A Heated windshield B Heated rear window or Heated exterior mirrors Heated Windshield after a short period of time Heated Rear Window after a short period of time Note Do not use razor blades or other sharp objects to clean the inside of the heated rear window Do not use razor blades or other sharp objects to remove decals from the inside of the heated rear window The vehicle warranty does not cover damage caused to the heated rear window grid lines Heated Exterior Mirrors if Equipped Tourneo Connect Transit Connect CHC Canada United States of America Press the button to clear the heated windshield of thin ice and fog Press the button again to switch it off It will turn off automatically Press the button to clear the heated rear window of thin ice and fog Press the button again to switch it off It will turn off automatically 94 Press the button to clear the heated exterior mirrors of thin ice and fog They will turn off automatically after a short period of time Note On vehicles with
304. ir distribution control Adjust to select the desired air distribution m EHA Select to distribute air through Select to distribute air through P Ig the instrument panel air vents the windshield air vents You can also use this setting to defog and MW Select to distribute air through clear the windshield of a thin covering of SAT the instrument panel and ice You can also increase the temperature footwell air vents and fan speed to improve clearing Select to distribute air through When the temperature is above 4 C 39 F the air conditioning will switch on automatically Make sure that the blower a is on The indicator in the switch will Select to distribute air through illuminate during defrosting and demisting 177 the footwell air vents the windshield and footwell air vents 89 Tourneo Connect Transit Connect CHC Canada United States of America Climate Control AUTOMATIC CLIMATE CONTROL iF couippeD A B Cc D E E141422 A AUTO Press the button to select automatic operation The system automatically controls the temperature amount and distribution of the airflow to reach and maintain your previously selected temperature B Fan speed Controls the volume of air circulated in your vehicle Press the buttons to select the desired fan speed The setting is shown in the display C On and off button Press the button to switch the system on and off D MAX Defrost Press the button to d
305. istribute outside air through the windshield air vents Air conditioning is automatically selected The fan is set to the highest speed and the temperature to HI When the air distribution is set in this position you are unable to select recirculated air or manually adjust the temperature control Press the AUTO button to return to auto mode E MAX A C Press the button to distribute maximum air conditioning through the instrument panel air vents This mode is more economical and efficient than normal air conditioning F Recirculated air Press the button to switch between outside air and recirculated air The air currently in the passenger compartment recirculates This can reduce the time needed to cool the interior and reduce unwanted odors from entering your vehicle G Defrost Press the button to distribute air through the windshield air vents You can also use this setting to defog and clear the windshield of a thin covering of ice H Instrument panel Press the button to distribute air through the instrument panel air vents 90 Tourneo Connect Transit Connect CHC Canada United States of America Climate Control Footwell Press the button to distribute air through the footwell air vents J Air conditioning Press the button to switch the air conditioning on or off Air conditioning cools your vehicle using outside air To improve air conditioning when starting your vehicle drive with the windows slightly open for two to th
306. it first plays the station in the analog version Once the receiver verifies the station is an HD Radio station it shifts to the digital version Depending on the station quality you may hear a slight sound change when the station changes from analog to digital Blending is the shift from analog to digital sound or digital back to analog sound In order to provide the best possible experience use the contact form to report any station issues found while listening to a station broadcasting with HD Radio technology Independent entities own and operate each station These stations are responsible for ensuring all audio streams and data fields are accurate 315 Tourneo Connect Transit Connect CHC Canada United States of America MyFord Touch if equipped Potential station issues Echo stutter skip or repeat in audio Increase or decrease in audio volume Cause This is poor time alignment by the radio broadcaster Action No action required This is a broadcast issue Sound fading or blending in and out The radio is shifting between analog and digital audio No action required The reception issue may clear up as you continue to drive There is an audio mute delay when selecting HD2 or HD3 multicast preset or Direct Tune The digital multicast is not available until the HD Radio broadcast is decoded Once decoded the audio is avail able No action required This
307. it in your wallet for quick reference This card is found in the owner s information portfolio in the glove compartment U S Ford vehicle customers who require Roadside Assistance call 1 800 241 3673 If you need to arrange roadside assistance for yourself Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles 56 3 kilometers To obtain reimbursement information U S Ford vehicle customers call 1 800 241 3673 Customers will be asked to submit their original receipts Vehicles Sold In Canada Getting Roadside Assistance Canadian customers who require roadside assistance call 1 300 665 2006 Vehicles Sold In Canada Using Roadside Assistance For your convenience you may complete the roadside assistance identification card found in the centerfold of your warranty guide and retain for future reference Canadian roadside coverage and benefits may differ from the U S coverage If you require more information please refer to the coverage section of your warranty guide call us in Canada at 1 800 665 2006 or visit our website at www ford ca Roadside Emergencies HAZARD WARNINGFLASHERS Note f used when the vehicle is not running the battery will lose charge There may be insufficient power to restart your vehicle The hazard warning button is UN located on the instrument panel Use it when your vehicle is creating a safety hazard for other motorists
308. ith it in the off or accessory position Headlamps On Warning Chime Sounds when you remove the key from the ignition and open the driver door and you have left the headlamps or parking lamps on Parking Brake On Warning Chime Sounds when you have left the parking brake on and drive your vehicle If the warning chime remains on after you have released the parking brake have your vehicle checked by an authorized dealer immediately Instrument Cluster Automatic Transmission Warning Chime Sounds when you have not moved the transmission selector lever to park A message will be shown in the display 75 Tourneo Connect Transit Connect CHC Canada United States of America Information Displays GENERAL INFORMATION WARNING Driving while distracted can result in loss of vehicle control crash and injury We strongly recommend that you use extreme caution when using any device that may take your focus off the road Your primary responsibility is the safe operation of your vehicle We recommend against the use of any handheld device while driving and encourage the use of voice operated systems when possible Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving Information Display Controls ey E138659 You can use the information display control on the steering wheel to adjust various system settings on your vehicle The instrument panel
309. ithout getting hung up or damaging underbody components All other things held equal a shorter wheelbase may make your vehicle quicker to respond to steering inputs than a vehicle with a longer wheelbase Narrower to provide greater maneuverability in tight spaces particularly in off road use Wheels and Tires E166373 As aresult of the above dimensional differences sport utility vehicles vans and trucks often will have a higher center of gravity and a greater difference in center of gravity between the loaded and unloaded condition These differences that make your vehicle so versatile also make it handle differently than an ordinary passenger car TIRE CARE Information About Uniform Tire Quality Grading E142542 Tourneo Connect Transit Connect CHC Canada United States of America Tire Quality Grades apply to new pneumatic passenger car tires The tire Quality Grades can be found where applicable on the tire sidewall between tread shoulder and maximum section width For example Treadwear 200 Traction AA Temperature A These Tire Quality Grades are determined by standards that the United States Department of Transportation has set Tire Quality Grades apply to new pneumatic passenger car tires They do not apply to deep tread winter type snow tires space saver or temporary use spare tires light truck or LT type tires tires with nominal rim diameters of 10 to 12 inches or limited production ti
310. itions Examples of acceptable condensation are The presence of a fine mist no streaks drip marks or large droplets A fine mist covers less than 50 of the lens Examples of unacceptable condensation are A water puddle inside the lamp Streaks drip marks or large droplets present on the interior of the lens If you see any unacceptable condensation have your vehicle checked by an authorized dealer Tourneo Connect Transit Connect CHC Canada United States of America LIGHTING CONTROL A B Cc 5 ews S E142449 A Off B Parking lamps instrument panel lamps license plate lamps and tail lamps C Headlamps Parking Lamps it Equipped Note Prolonged use of the parking lamps will cause the battery to run out of charge Switch the ignition off Both Sides Set the lighting control to position B Lighting One Side Headlamp Flasher s E163717 E162680 l Pull the lever toward you slightly and A Right hand side release it to flash the headlamps B Left hand side AUTOLAMPS F couipPeD High Beams t E162679 E142451 Push the lever forward to switch the high The headlamps will switch on and off beams on automatically in low light situations or Push the lever forward again or pull the during inclement weather lever toward you to switch the high beams The headlamps will remain on for a period off of time after you switch the ignition off Use the information display controls to adjus
311. its protected F29 25A Front power window without door control unit F30 5A Ignition switch position II output van only F31 Not used F32 15 Engine control module F33 10A Engine control module F34 104 Fuel injectors F35 15A Filter Heater F36 10A Engine control module DV6 and Fox engine only 5A Active grill shutter 1 6 GTDI and 2 5L engine only F37 5A Parking assist control module van only F38 5A Engine control module Transmission control module F39 Not used F40 5A Electronic power assist steering F4 20A Body control module F42 15A Rear window wiper F43 15A Heated front seat wagon only F44 15A Headlamp control module F45 10A Heated washer nozzle F46 40A Windshield wiper F47 7 5A Heated exterior mirror without door control unit F48 25A Body control module Mini fuses Cartridge fuses 168 Tourneo Connect Transit Connect CHC Canada United States of America Fuses Relay Circuits switched RI Not used R2 Horn R3 Not used R4 Not used R5 Rear window wiper R6 Not used R7 Heated windshield R8 Accessory delay RO Not used R10 Starter motor RII Air conditioning clutch R12 Cooling fan R13 Blower motor R14 Electronic engine control R15 Heated rear window R16 Ignition 169 Tourneo Connect Transit Connect CHC Canada United States of America Fuses Passenger Compartment Fuse Box J j 4 4 5 i
312. ity systems Wheel locks Bumper mounted parking sensor Locking fuel plug for capless fuel system The accessory manufacturer designs develops and therefore warrants Ford Licensed Accessories and does not design or test these accessories to Ford Motor Company engineering requirements Contact an authorized Ford dealer for the manufacturer s limited warranty details and request a copy of the Ford Licensed Accessories product limited warranty from the accessory manufacturer For maximum vehicle performance keep the following information in mind when adding accessories or equipment to your vehicle Accessories When adding accessories equipment passengers and luggage to your vehicle do not exceed the total weight capacity of the vehicle or of the front or rear axle GVWR or GAWR as indicated on the Safety Compliance Certification label Ask an authorized dealer for specific weight information The Federal Communications Commission FCC and Canadian Radio Telecommunications Commission CRTC regulate the use of mobile communications systems that are equipped with radio transmitters for example two way radios telephones and theft alarms Any such equipment installed in your vehicle should comply with Federal Communications Commission FCC and Canadian Radio Telecommunications Commission CRTC regulations and should be installed only by an authorized dealer Mobile communications systems may harm the operati
313. ividually Non configurable Settings The following settings cannot be changed by an admin key user Belt Minder You cannot disable this feature The audio system will mute when the front seat passengers safety belts are not fastened Early low fuel The low fuel warning activates earlier giving the MyKey user more time to refuel Driver assist features if equipped on your vehicle are forced on parking aid and blind spot information system BLIS with cross traffic alert Satellite radio adult content restrictions Tourneo Connect Transit Connect CHC Canada United States of America Configurable Settings With an admin key you can configure certain MyKey settings when you first create a MyKey and before you recycle the key or restart the engine You can also change the settings afterward with an admin key A vehicle speed limit can be set Warnings will be shown in the display followed by an audible tone when your vehicle reaches the set speed You cannot override the set speed by fully depressing the accelerator pedal or by setting cruise control Vehicle speed minders of 45 55 or 65 mph 75 90 or 105 km h Once you select a speed it will be shown in the display followed by an audible tone when the preselected vehicle speed is exceeded Audio system maximum volume of 45 A message will be shown in the display when you attempt to exceed the limited volume Also the speed sensitive or compensated
314. know for sure you are getting this level of protection is to use genuine Ford replacement collision parts Introduction Warranty on Replacement Parts Genuine Ford and Motorcraft replacement parts are the only replacement parts that benefit from a Ford Warranty Damage caused to your vehicle as a result of the failure of non Ford parts may not be covered by the Ford Warranty For additional information refer to the terms and conditions of the Ford Warranty SPECIAL NOTICES New Vehicle Limited Warranty For a detailed description of what is covered and what is not covered by your vehicle s New Vehicle Limited Warranty refer to the Warranty Manual that is provided to you along with your Owner s Manual Special Instructions For your added safety your vehicle is fitted with sophisticated electronic controls WARNINGS Failure to follow the specific warnings and instructions could result in personal injury See Supplementary Restraints System page 33 1 1 Front seat mounted rear facing child or infant seats should NEVER be placed in front of an active passenger airbag MOBILE COMMUNICATIONS EQUIPMENT Using mobile communications equipment is becoming increasingly important in the conduct of business and personal affairs However you must not compromise your own or others safety when using such equipment Mobile communications can Tourneo Connect Transit Connect CHC Canada United Stat
315. kups routine inspections preventive care and replacement of select items that require periodic attention for normal wear Windshield Wiper Blades Spark Plugs except in California The Clutch Disc Brake Pads and Linings Shock Absorbers Belts and Hoses Diesel Exhaust Fluid Replenishment Contact your selling authorized Ford or Lincoln dealership today so they can customize a Ford Extended Service Plan that fits your driving lifestyle and budget Interest Free Finance Options Available Take advantage of our interest free installment payment plan Just a 10 down payment will provide you with an affordable no interest no fee payment program To learn more call our Ford ESP specialists at 800 367 3377 Don t forget to ask about our interest free payment program allowing you all the security and benefits Ford ESP has to offer while paying over time You are pre approved with no credit checks no hassles Complete the information below and mail to Ford ESP P O Box 8072 Royal Oak MI 48068 0039 Name PLEASE PRINT ADDRESS APT CITY STATE ZIP E MAIL Tourneo Connect Transit Connect CHC Canada United States of America Ford Extended Service Plan ESP SERVICE PLANS CANADAONLY You can get more protection for your vehicle by purchasing a Ford Extended Service Plan Ford Extended Service Plan is the only service contract backed by Ford Motor Company of Canada Limited Depending on t
316. l injury The electrical system on your vehicle may have fuses or relays related to the towing equipment See Fuses page 165 The load capacity of your vehicle is designated by weight not volume You will not necessarily be able to use all available space when loading your vehicle or trailer Towing a trailer places extra load on the engine transmission axle brakes tires and suspension Inspect these components before during and after towing Tourneo Connect Transit Connect CHC Canada United States of America Load Placement To help minimize how trailer movement affects your vehicle when driving Load the heaviest items closest to the trailer floor Load the heaviest items centered between the left and right side trailer tires Load the heaviest items above the trailer axles or just slightly forward toward the trailer tongue Do not allow the final trailer tongue weight to go above 15 or below 10 of the loaded trailer weight Select a tow bar with the correct rise or drop When both the loaded vehicle and trailer are connected the trailer frame should be level or slightly angled down toward your S when viewed from the side Note A slight vibration or shudder may be present when you start to drive away due to increased payload weight Information on correct trailer loading and preparing your vehicle is available in the load carrying section See Load Limit page 137 Further informatio
317. l Information Technical Specifications Windows ANC MirrOFS c ccsesceseseseeseseesesees Windshield Washers Windshield Wipers Intermittent Wipe Speed dependent wipers if CQUID DOG E A EEE 57 Winter Tires See Using Winter TirOS ccescesesesteseeteeeenes 222 Wipers and WASNETS c cccscsessesseeseesesteees 57 398 Tourneo Connect Transit Connect CHC Canada United States of America
318. l Off Note You will erase the set speed if you switch the system off Press and release OFF or switch the ignition off Driving Aids STEERING Electric Power Steering WARNINGS The electric power steering system has diagnostic checks that continuously monitor the system to ensure proper operation When a system error is detected a steering message will appear in the information display The electric power steering system has diagnostic checks that continuously monitor the system to ensure proper operation of the electronic system When an electronic error is detected a message will be displayed in the information display If this happens stop the vehicle in a safe place and turn off the engine After at least 10 seconds reset the system by restarting the engine and watch the information display for a steering message If a steering message returns or returns while driving take the vehicle to your dealer to have it checked Obtain immediate service if a system error is detected You may not notice any difference in the feel of your steering but a serious condition may exist Failure to do so may result in loss of steering control Your vehicle is equipped with an electric power assisted steering system There is no fluid reservoir to check or fill If your vehicle loses electrical power while you are driving or if the ignition is turned off you can steer the vehicle manually but it takes m
319. l and tire assembly and refit it to your vehicle to restore correct system function For a description on how the system functions see When the temporary spare tire is installed in this section Tire rotation with out sensor training On vehicles with different front and rear tire pressures you must retrain the system following every tire rotation See Tire Care page 207 Tire pressure monitoring system malfunction If the tires are correctly inflated and the spare tire is not in use but the light remains on have your vehicle checked by an authorized dealer as soon as possible Flashing warning light Spare tire in use Repair the damaged road wheel and tire assembly and refit it to your vehicle to restore correct system function For a description on how the system functions see When the temporary spare tire is installed in this section Tire pressure monitoring system malfunction If the tires are correctly inflated and the spare tire is not in use but the light remains on have your vehicle checked by an authorized dealer as soon as possible Tourneo Connect Transit Connect CHC Canada United States of America 225 Wheels and Tires When Inflating the Tires When inflating the tires for example at a gas station the system may not respond immediately to the air added to the tires How Temperature Affects the Tire Pressures While driving in a normal manner tire press
320. l or if any door or the liftgate is open or if the hood is open on vehicles with a perimeter alarm or remote start the horn will sound twice and the direction indicators will not flash Sounding a Panic Alarm Note The alarm will only operate when the ignition is off Press the button to activate the mq alarm Press the button again or switch the ignition on to turn off REPLACING ALOST KEY OR REMOTE CONTROL You can purchase replacement keys or remote controls from an authorized dealer Authorized dealers can program remote controls for your vehicle See Remote Control page 42 To re program the passive anti theft system see an authorized dealer MyKey If Equipped PRINCIPLE OF OPERATION MyKey allows you to program keys with restricted driving modes to promote good driving habits All but one of the keys can be activated with these restricted modes Any keys that remain unprogrammed are referred to as administrator keys or admin keys They can be used to create a MyKey program configurable MyKey settings clear all MyKey features When you have created a MyKey you can access the following information by using the information display to determine How many admin keys and MyKeys are programmed to your vehicle The total distance your vehicle traveled with a MyKey Note Switch the ignition on to use the system Note All MyKeys are programmed to the same settings You cannot program them ind
321. l system over Red Stop your vehicle as soon as it is safe to do voltage so and switch the ignition off Have your Stop safely vehicle checked by an authorized dealer as soon as possible Battery low Amber Displays to warn of a low battery condition See manual Turn off all unnecessary electrical accessories Have your vehicle checked by an authorized dealer as soon as possible Doors Open Message Message Indic Action ator Driver door ajar Red Vehicle is moving Stop your vehicle as soon as safely possible and close Driver side rear door ajar Red Vehicle is moving Stop your vehicle as soon as Safely possible and close Passenger door ajar Red Vehicle is moving Stop your vehicle as soon as safely possible and close Passenger side rear door Red Vehicle is moving Stop your vehicle as soon ajar as safely possible and close Hood open Red Vehicle is moving Stop your vehicle as soon as safely possible and close Rear load compartment Red Vehicle is moving Stop your vehicle as soon door ajar as safely possible and close Emergency rear door ajar Red Vehicle is moving Stop your vehicle as soon as safely possible and close Driver door ajar Vehicle not moving Close Driver side rear door ajar Vehicle not moving Close Passenger door ajar Vehicle not moving Close Passenger side rear door Vehicle not moving Close ajar 82 Tourneo Connect Transit Connect CHC Canada United States of America Information Displays Message
322. l the desired number appears in the display then press OK a tone sounds as confirmation Repeat as necessary Join Calls Join two separate calls SYNC supports a maximum of three callers on a multiparty call or conference call Press the phone button 262 Tourneo Connect Transit Connect CHC Canada United States of America SYNC If Equipped When you select You can 2 Access the desired contact through SYNC or use voice commands to place the second call Once actively in the second call press MENU 3 Scroll to Join Calls and press OK Press OK again when Join Calls appears Phonebook Access your phonebook contacts 1 Press OK to select and then scroll through your phone book contacts 2 Press OK again when the desired selection appears in the display 3 Press the phone button Call History Access your call history log 1 Press OK to select then scroll through your call history options incoming outgoing or missed 2 Press OK when the desired selection appears in the display 3 Press the phone button to call the selection Return Exit the current menu 1 Press the phone button to enter the Accessing Features through the phone menu Phone Menu 2 Scroll to cycle through SYNC s phone menu allows you to redial a number access your call history and phonebook and sends text messages as well as access phone and system settings You can also acces
323. l the full amount of the advertised capacity of the fuel tank due to the empty reserve still present in the tank Empty reserve is the amount of fuel remaining in the tank after the fuel gauge indicates empty Do not rely on this fuel for driving The usable capacity of the fuel tank is the amount of fuel that can be put into the tank after the gauge indicates empty The advertised capacity is the total fuel tank size it is the combined usable capacity plus the empty reserve Filling the Tank For consistent results when filling the fuel tank Turn the ignition off before fueling an inaccurate reading results if the engine is left running Use the same fill rate low medium high each time the tank is filled Allow no more than two automatic click offs when filling Results are most accurate when the filling method is consistent Calculating Fuel Economy Do not measure fuel economy during the first 1000 miles 1600 kilometers of driving this is your engine s break in period a more accurate measurement is obtained after 2000 miles 3000 miles 3200 kilometers 4800 kilometers Also fuel expense frequency of fill ups or fuel gauge readings are not accurate ways to measure fuel economy Tourneo Connect Transit Connect CHC Canada United States of America 1 Fillthe fuel tank completely and record the initial odometer reading 2 Each time you fill the tank record the amount of fuel added 3 After
324. le Storage easddceedvedseveesdreesevedsdeeieesereeseres 203 Fuse Specification Chart 166 f Changing a FUSC cccceesseseeseesesteseeteseeteees 175 Wheels and Tires General INFOrMAtION cecececeseceseeseeees 206 Maintenance Wire E 1a ES ls 207 General INFOPMAtION scsssssssesseesssnssesssneeee 176 Using Winter TireS sssssssssssrrtsrrssrrtsrreerrrern 222 Opening and Closing the Hood 176 Using Snow C AINS ccccecescesessesestesesteseeseene 222 Under Hood Overview 1 6L 178 Tire Pressure Monitoring System 223 Under Hood Overview 2 5 Liss 179 Changing a Road Wheel Engine Oil Dipstick 1 6L eee Engine Oil Dipstick 2 5L Engine Oil Check 180 Engine Coolant Check ccccsessesessessessesees 181 Automatic Transmission Fluid p115 ARE EEEN 183 Brake Fluid CHECK cseeeceeecseeseseeseesesnees 183 Power Steering Fluid Check 183 Washer Fluid CHECK cececececeeseeseeseeees Changing the 12V Battery Checking the Wiper BladesS 185 Changing the Wiper Blades 186 Adjusting the Headlamps c ccceseeee 187 Changing a BULD uw wc ceeessesestesesteseeeeee 188 Bulb Specification Chart 193 Changing the Engine Air Filter 195 Technical Specifications 196 Vehicle Care Cleaning Products ccccccssssessecseseseseeseseees 199 Cleaning the Exterior WAXING esesssseceeseseetseeees 4 eaning the ENSine cceceses
325. leaning product to hot surfaces and do not leave cleaning product on chrome surfaces longer than the time recommended Using other non recommended cleaners can result in severe and permanent cosmetic damage Underbody Flush the complete underside of your vehicle frequently Keep body and door drain holes free from packed dirt Cleaning Plastic Exterior Parts Use only approved products to clean plastic parts For routine cleaning use Motorcraft Detail Wash If tar or grease spots are present use Motorcraft Bug and Tar Remover WAXING Regular waxing is necessary to protect your car s paint from the elements We recommend that you wash and wax the painted surface once or twice a year When washing and waxing park your vehicle in a shaded area out of direct sunlight Always wash your vehicle before applying wax Tourneo Connect Transit Connect CHC Canada United States of America 200 Use a quality wax that does not contain abrasives Follow the manufacturer s instructions to apply and remove the wax Apply a small amount of wax ina back and forth motion not in circles Do not allow wax to come in contact with any non body low gloss black colored trim The wax will discolor or stain the parts over time Roof racks Bumpers Grained door handles Side moldings Mirror housings Windshield cowl area Do not apply wax to glass areas After waxing your car s paint should feel smooth and be fre
326. ll these sound settings Set Category for Seek Scan This allows you to select a category of music you would like to search for You can then choose to either seek or scan for the stations playing that category MyFord Touch it equipped Parental Lockout This allows you to lock and unlock channels change or reset your PIN or unlock all channels To use this feature you need your initial PIN which is 1234 Artist Title Team Alerts This feature allows you to select Artists Titles and Teams that you would like the system to alert you to when they are playing on other channels Press Edit Alerts to delete or turn off alerts You can also set all alerts to on or off When an alert appears on the screen you can choose to Tune to the channel to Cancel the alert or to Disable Alerts If you are listening to a sporting event you can save your favorite teams so that the system can alert you when they are playing ona satellite radio channel Note S R US does not support the Alert feature on all channels Ford Motor Company shall not be responsible for Alert feature variation Electronic Serial Number ESN SIRIUS requires this number when communicating with you about your account Direct Tune Touch this button to enter the satellite channel number when prompted Touch Enter when you are done Browse Touch this button to view a list of all available stations Scroll to see more categories Touch the stati
327. lock In radio mode store your favorite radio stations To store a radio station tune to the station then press and hold a preset button until sound returns In CD mode select a track In phone mode enter a phone number G Clock Push to access clock settings You can also set the clock by pressing the MENU button and scrolling to Clock Settings H Function buttons Select different functions of the audio system depending on which mode you are in Such as Radio mode or CD mode 244 Tourneo Connect Transit Connect CHC Canada United States of America Audio System Sound Press this button to access settings for Treble Middle Bass Fade and Balance Use the up and down arrow buttons to select the various settings When you make your selection press the left and right arrow buttons to change the settings Press OK to set or press MENU to exit Sound settings can be set for each audio source independently J Seek Press and release these buttons to go to the previous or next preset radio station or disc track Press and hold these buttons to fast forward to the previous or next strong radio station memory preset or through the current disc track K On off and volume Press this button to switch the system off and on Turn to adjust the volume L MENU Press this button to access different audio system features See Menu Structure later in this section M PHONE Press this button to access the phone features of the SYNC syste
328. locks for proper operation Lubricate if necessary Parking brake for proper operation Safety belts and seat latches for wear and function Safety warning lamps brake ABS airbag and safety belt for operation Washer spray and wiper operation Clean or replace blades as necessary Multi Point Inspection In order to keep your vehicle running right it is important to have the systems on your vehicle checked regularly This can help identify potential issues and prevent major problems We recommend having the following multi point inspection performed at every scheduled maintenance interval to help make sure your vehicle keeps running great 374 Tourneo Connect Transit Connect CHC Canada United States of America Scheduled Maintenance Multi Point inspection Accessory drive belt s Battery performance Hazard warning system operation Horn operation Engine air filter Radiator cooler heater and air conditioning hoses Exhaust system Suspension components for leaks or damage Exterior lamps operation Steering and linkage Fluid levels fill if necessary For oil and fluid leaks Tires including spare for wear and proper pressure Windshield for cracks chips or pits Half shaft dust boots Washer spray and wiper operation Be sure to ask your dealership service advisor or technician about the multi point vehicle inspection It is a
329. m See SYNC page 255 N MEDIA Press this button to switch between listening to a CD and the SYNC Media menu To change the SYNC Media device such as switching from a device plugged into the USB port to a Bluetooth audio device press MENU and scroll to Select Source O SIRIUS Press this button to listen to SIRIUS satellite radio P RADIO Press this button to listen to the radio or change radio frequencies Press the function buttons below the radio screen to select different radio functions AUDIO UNIT VEHICLES WITH AM FM F cquipPep WARNING Driving while distracted can result in loss of vehicle control crash and injury We strongly recommend that you use extreme caution when using any device that may take your focus off the road Your primary responsibility is the safe operation of your vehicle We recommend against the use of any handheld device while driving Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving 245 Tourneo Connect Transit Connect CHC Canada United States of America Audio System H G F E E165952 A Display Shows the status of the current mode selected Mute Press the button to mute the sound C Seek up Press the button to go to the next station up the radio frequency band Seek down Press the button to go to the next station down the radio frequency band D Numeric keypad Press the button to recall a pre
330. mplimentary services Standard phone and message rates may apply Subscription may be required You must also have the active SYNC Services Bluetooth enabled cellular phone paired and connected to the system in order to connect to and use SYNC Services See Phone page 328 Note This feature does not function properly if you have enabled caller ID blocking on your cellular phone Make sure your cellular phone is not blocking caller ID before using SYNC Services Tourneo Connect Transit Connect CHC Canada United States of America Note The driver is ultimately responsible for the safe operation of the vehicle and therefore must evaluate whether it is safe to follow the suggested directions Any navigation features provided are only an aid Make your driving decisions based on your observations of local conditions and existing traffic regulations Do not follow the route suggestions if doing so would result in an unsafe or illegal maneuver if you would be placed in an unsafe situation or if you would be directed into an area that you consider unsafe Maps used by this system may be inaccurate because of errors changes in roads traffic conditions or driving conditions Note When you connect the service uses GPS technology and advanced vehicle sensors to collect your vehicle s current location travel direction and speed to help provide you with the directions traffic reports or business searches you request Further to
331. ms and pounds that can be carried by the tire Refer to the Safety Compliance Certification Label affixed to either the door hinge pillar door latch post or the door edge that meets the door latch post next to the driver s seating position for the correct tire pressure for your vehicle L Treadwear Traction and Temperature Grades Treadwear The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course For example a tire graded 150 would wear one and one half times as well on the government course as a tire graded 100 Tourneo Connect Transit Connect CHC Canada United States of America Traction The traction grades from highest to lowest are AA A B and C The grades represent the tire s ability to stop on wet pavement as measured under controlled conditions on specified government test surfaces of asphalt and concrete A tire marked C may have poor traction performance Temperature The temperature grades are A the highest B and C representing the tire s resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel M Maximum Inflation Pressure Indicates the tire manufacturer s maximum permissible pressure or the pressure at which the maximum load can be carried by the tire This pressure is normally higher tha
332. n the manufacturer s recommended cold inflation pressure which can be found on the Safety Compliance Certification Label affixed to either the door hinge pillar door latch post or the door edge that meets the door latch post next to the driver s seating position or Tire Label which is located on the B Pillar or the edge of the driver s door The cold inflation pressure should never be set lower than the recommended pressure on the vehicle label Wheels and Tires The tire suppliers may have additional markings notes or warnings such as standard load radial tubeless etc Additional Information Contained on the Tire Sidewall for LT Type Tires E142544 LT type tires have some additional information beyond those of P type tires these differences are described below Note Tire Quality Grades do not apply to this type of tire A LT Indicates a tire designated by the Tire and Rim Association T amp RA that is intended for service on light trucks B Load Range and Load Inflation Limits Indicates the tire s load carrying capabilities and its inflation limits Tourneo Connect Transit Connect CHC Canada United States of America C Maximum Load Dual lb kg at psi kPa cold Indicates the maximum load and tire pressure when the tire is used as a dual defined as four tires on the rear axle a total of six or more tires on the vehicle D Maximum Load Single lb kg at psi kPa cold Indicat
333. n cable Negative connection cable Position the vehicles so that they do not touch one another Switch off the engine and any electrical equipment Connect the positive terminal of vehicle B with the positive terminal of vehicle A cable C E130431 4 Connect the negative terminal of vehicle B to the ground connection of vehicle A cable D WARNINGS Do not connect directly to the negative terminal of the battery with low charge Make sure that the cables are clear of any moving parts and fuel delivery system parts To Start the Engine 1 Run the engine of vehicle Bata moderately high speed 2 Start the engine of vehicle A 3 Run both vehicles for a minimum of three minutes before disconnecting the cables Tourneo Connect Transit Connect CHC Canada United States of America 158 WARNING Do not switch on the headlamps when disconnecting the cables The peak voltage could blow the bulbs Disconnect the cables in the reverse order POST CRASH ALERT SYSTEM IF EQUIPPED The system flashes the turn signal lamps and sounds the horn intermittently in the event of a serious impact that deploys an airbag front side side curtain or Safety Canopy or the safety belt pretensioners The horn and lamps will turn off when The hazard control button is pressed The panic button if equipped is pressed on the remote entry transmitter Your vehicle runs out of power Spinout
334. n cord that is product certified by Underwriter s Laboratory UL or Canadian Standards Association CSA This extension cord must be suitable for use outdoors in cold temperatures and be clearly marked Suitable for Use with Outdoor Appliances Do not use an indoor extension cord outdoors This could result in an electric shock or become a fire hazard Use as short an extension cord as possible Do not use multiple extension cords Tourneo Connect Transit Connect CHC Canada United States of America 110 Make sure that when in operation the extension cord plug and heater cord plug connections are free and clear of water This could cause an electric shock or fire Make sure your vehicle is parked in a clean area clear of combustibles Make sure the heater heater cord and extension cord are firmly connected Check for heat anywhere in the electrical hookup once the system has been operating for approximately 30 minutes Make sure the system is unplugged and properly stowed before driving your vehicle Make sure the protective cover seals the prongs of the block heater cord plug when not in use Make sure the heater system is checked for proper operation before winter Using the Engine Block Heater Make sure the receptacle terminals are clean and dry prior to use Clean them with a dry cloth if necessary The heater uses 0 4 to 1 0 kilowatt hours of energy per hour of use The system d
335. n has happened and a message may appear in the information display Automatic Arming The engine immobilization system arms immediately after you switch the ignition off Tourneo Connect Transit Connect CHC Canada United States of America 52 coded key disarms the engine immobilization system Replacement Keys The integrated keyhead transmitter functions as a programmed ignition key that operates all the locks and starts your vehicle as well as a remote control If your keys are lost or stolen and you do not have a spare correctly coded key you will need to have your vehicle towed to an authorized dealer You need to erase the coded keys from your vehicle and program new coded keys Store an extra correctly coded key away from the vehicle in a safe place to help prevent any inconveniences See an authorized dealer to purchase additional spare or replacement keys Note Your vehicle comes with two integrated keyhead transmitters Programming a Spare Integrated Keyhead Transmitter You can program your own integrated keyhead transmitter or standard SecuriLock coded keys to your vehicle This procedure will program both the engine immobilizer keycode and the remote entry portion of the remote control to your vehicle Only use integrated keyhead transmitters or standard SecuriLock keys You must have two previously programmed correctly coded keys and the new unprogrammed key readily accessible See an auth
336. n is available in the RV and Trailer Towing Guide See an authorized dealer Towing Trailer Lighting The electrical system on your vehicle is not suitable for towing trailers with LED lamps TRAILER SWAY CONTROL This feature applies your vehicle brakes at individual wheels and if necessary reduces engine power If the trailer begins to sway the traction control warning lamp will flash Stop your vehicle as soon as it is safe to do so and check for correct trailer nose weight vertical weight on the tow ball and trailer load distribution See Capacities and Specifications page 233 See Load Carrying page 134 Note This feature does not prevent trailer sway but reduces it once it begins Note This feature cannot stop all trailers from swaying Note n some cases if your vehicle speed is too high the system may turn on multiple times gradually reducing your vehicle speed RECOMMENDED TOWING WEIGHTS Your vehicle can only tow a Class trailer The maximum loaded trailer weight must be less than or equal to the maximum loaded trailer weight listed for your vehicle configuration on the following chart Note Do not exceed the maximum loaded trailer weight for your vehicle configuration listed in the chart below Tourneo Connect Transit Connect CHC Canada United States of America Note Make sure you take the trailer frontal area into consideration do not exceed 20 feet 1 86 meters Towing a tra
337. n it collects for any purpose If you do not want to disclose your cellular phone number or vehicle Tourneo Connect Transit Connect CHC Canada United States of America information do not run the feature or set up your Vehicle Health Report profile at www SYNCMyRide com See www SYNCMyRide com Vehicle Health Report Terms and Conditions and Privacy Statement for more information NAVIGATION iF equipPeD Note The navigation SD card must be in the SD card slot to operate the navigation system If you need a replacement SD card see an authorized dealer Note The SD card slot is spring loaded To remove the SD card just push the card in and release it Do not attempt to pull the card out to remove it this could cause damage Your navigation system is comprised of two main features destination mode and map mode To set a destination press the green corner of your touchscreen then the Dest button when it appears See Settinga destination later in this chapter To view the navigation map and your vehicle s current location touch the green bar in the upper right hand corner of the touchscreen or press Dest then Map See Map mode later in this chapter Setting a Destination Press the green corner of your touchscreen then the Dest button when it appears Choose any of the following Destination My Home Favorites Previous Destinations Point of Interest MyFord Touch if e
338. n mounted on the vehicle Rim The metal support wheel for a tire or a tire and tube assembly upon which the tire beads are seated Information Contained on the Tire Sidewall Both U S and Canada Federal regulations require tire manufacturers to place standardized information on the sidewall of all tires This information identifies and Wheels and Tires describes the fundamental characteristics of the tire and also provides a U S DOT Tire Identification Number for safety standard certification and in case of a recall Information on P Type Tires E142543 P215 65R15 95H is an example of a tire size load index and speed rating The definitions of these items are listed below Note that the tire size load index and speed rating for your vehicle may be different from this example Tourneo Connect Transit Connect CHC Canada United States of America A P Indicates a tire designated by the Tire and Rim Association that may be used for service on cars sport utility vehicles minivans and light trucks Note If your tire size does not begin with a letter this may mean it is designated by either ETRTO European Tire and Rim Technical Organization or JATMA Japan Tire Manufacturing Association B 215 Indicates the nominal width of the tire in millimeters from sidewall edge to sidewall edge In general the larger the number the wider the tire C 65 Indicates the aspect ratio which gives th
339. n winding roads or when the road surface is slippery This could result in loss of vehicle control serious injury or death When you are going downhill your vehicle speed may increase above the set speed The system will not apply the brakes Change down a gear to assist the system in maintaining the set speed Failure to do so could result in loss of vehicle control serious injury or death Note Cruise control will disengage if your vehicle speed decreases more than 10 mph 16 km h below your set speed while driving uphill E142437 The cruise control switches are located on the steering wheel Switching Cruise Control On Press and release ON Tourneo Connect Transit Connect CHC Canada United States of America The indicator will display in the instrument cluster E Setting a Speed 1 Accelerate to the desired speed 2 Press and release SET 3 Take your foot off the accelerator pedal Changing the Set Speed Press and hold SET or SET Release the control when you reach the desired speed Press and release SET or SET The set speed will change in approximately 1 mph 2 km h increments Press the accelerator or brake pedal until you reach the desired speed Press and release SET Canceling the Set Speed Pull CAN toward you and release or tap the brake pedal The system will not erase the set speed Resuming the Set Speed Pull RES toward you and release Switching Cruise Contro
340. nada United States of America It is also able to organize your indexed media from your playing device by metadata tags Metadata tags which are descriptive software identifiers embedded in the media files provide information about the file If your indexed media files contain no information embedded in these metadata tags SYNC may classify the empty metadata tags as Unknown 327 MyFord Touch i equipped Inorder to playback video from your iPod or iPhone you must have a special combination USB RCA composite video cable which you can buy from Apple When the cable is connected to your iPod or iPhone plug the other end into both the RCA jacks and the USB port Bluetooth Audio Your system allows you to stream audio over your vehicle s speakers from your connected Bluetooth enabled cellular phone PHONE E161968 Phone Quick Dial Phonebook History Messaging Settings nmo n0w gt 328 Tourneo Connect Transit Connect CHC Canada United States of America To access press the lower left D corner on the touchscreen then select the BT Stereo tab Bluetooth Audio Voice Commands Ifyou are listening to a Bluetooth audio device press the voice button on the steering wheel control When prompted say Next song Pause Play or Previous song Ifyou are not listening to a Bluetooth audio device press the voice button and after the tone say Next song Pause Play or P
341. nd Mirrors Power Windows Vehicles With One Touch Down Driver Window Power Windows Vehicles With Rear Power WINCOWS cssssssssesseesesseesessesseesseess 66 Global Opening and CloSing Exterior Mirrors Interior MirrOr seeeeees Sun Shades Vehicles With Panoramic ROOF Panelen sts an ies 69 Instrument Cluster Information Displays General INfOrMatiOn ccsceesseseeesesesees Trip COMPUTE Personalized Settings Information Messages Climate Control Principle Of OPeratiOn ccceescesesesseeeees Tourneo Connect Transit Connect CHC Canada United States of America Head R StraintS cccccccsessssessesestesesesessesees 96 Manual S ats c ccscscssessesessesessseseseseeseseees 98 POWer SOCAL Saria 99 RGF SOUS is sce s 2ss em nnennansit 100 Heated SOatS iaissicisiscssictsssessssessssesesseseseectetes 104 Rear Seat ArMrest ccccsseseesssseseseseeeees 105 Auxiliary Power Points Auxiliary Power Points ws Cigar Loten Storage Compartments CUP Holde Sassena 107 Center CONSOLE ccsecessesessesesesesesteseeesees 107 Overhead CONSOLE cccsessesssseseseseeteseeesees 107 Starting and Stopping the Engine General INFOrmation ccccececeesecseeseeeees 108 Ignition SWITCH eeecesesestesestesesteseeeseeseene 108 Starting a Gasoline Engine 109 Switching Off the Engine 109 Engine Block H atel ccccccseesseseseseseees 110
342. nday Saturday 8 30am 9 00pm EST Sunday 10 30am 7 30pm EST In the United States call 1 800 392 3673 In Canada call 1 800 565 3673 SYNC If Equipped Times are subject to change due to holidays SYNC Owner Account Why do need a SYNC owner account Required to activate Vehicle Health Report and to view the reports online Required to activate the subscription based SYNC Services and to personalize your Saved Points and Favorites Essential for keeping up with the latest software downloads available for SYNC Access to customer support for any questions you may have Driving Restrictions For your safety certain features are speed dependent and restricted when your vehicle is traveling over 3 mph 5 km h Safety Information WARNING Driving while distracted can result in loss of vehicle control crash and injury We strongly recommend that you use extreme caution when using any device that may take your focus off the road Your primary responsibility is the safe operation of your vehicle We recommend against the use of any hand held device while driving and encourage the use of voice operated systems when possible Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving Tourneo Connect Transit Connect CHC Canada United States of America 256 When using SYNC Do not operate playing devices if the power cords or cabl
343. ndustry Canada technical specifications were met The typical operating range for your transmitter is approximately 33 feet 10 meters Vehicles with the remote start feature will have a greater range One of the following could cause a decrease in operating range weather conditions nearby radio towers structures around the vehicle other vehicles parked next to your vehicle The radio frequency used by your remote control can also be used by other short distance radio transmissions for example amateur radios medical equipment wireless headphones remote controls and alarm systems If the frequencies are jammed you will not be able to use your remote control You can lock and unlock the doors with the key Note Make sure to lock your vehicle before leaving it unattended Note f you are in range the remote control will operate if you press any button unintentionally Tourneo Connect Transit Connect CHC Canada United States of America 42 REMOTE CONTROL Integrated Key head Transmitter If Equipped E142585 Use the key blade to start your vehicle and unlock or lock the driver door from outside your vehicle The transmitter portion functions as the remote control NANO 13 40d SUNANVOINN NON iOSIAV 9098 0 O 7700009000 01 903 WV LO9NSI LeLe 770000 X80 L CAUTION TORERENOED BY CUSTOVER
344. ned to carry amaximum load at 35 psi 37 psi 2 5 bar for Metric tires Increasing the inflation pressure beyond this pressure will not increase the tire s load carrying capability Extra load A class of P metric or Metric tires designed to carry a heavier maximum load at 41 psi 43 psi 2 9 bar for Metric tires Increasing the inflation pressure beyond this pressure will not increase the tire s load carrying capability kPa Kilopascal a metric unit of air pressure PSI Pounds per square inch a standard unit of air pressure Cold tire pressure The tire pressure when the vehicle has been stationary and out of direct sunlight for an hour or more and prior to the vehicle being driven for 1 mile 1 6 kilometers Tourneo Connect Transit Connect CHC Canada United States of America Recommended inflation pressure The cold inflation pressure found on the Safety Compliance Certification Label affixed to either the door hinge pillar door latch post or the door edge that meets the door latch post next to the driver s seating position or Tire Label located on the B Pillar or the edge of the driver s door B pillar The structural member at the side of the vehicle behind the front door Bead area of the tire Area of the tire next to the rim Sidewall of the tire Area between the bead area and the tread Tread area of the tire Area of the perimeter of the tire that contacts the road whe
345. ng and storing diagnostic information about your vehicle This potentially includes information about the performance or status of various systems and modules in the vehicle such as engine throttle steering or brake systems In order to properly diagnose and service your vehicle Ford Motor Company Ford of Canada and service and repair facilities may access or share among them vehicle diagnostic information received through a direct connection to your vehicle when diagnosing or servicing your vehicle Additionally when your vehicle is in for service or repair Ford Motor Company Ford of Canada and service and repair facilities may access or share among them data for vehicle improvement purposes For U S only if equipped if you choose to use the SYNC Vehicle Health Report you consent that certain diagnostic information may also be accessed electronically by Ford Motor Company and Ford authorized service facilities and that the diagnostic information may be used for any purpose See SYNC page 255 Event Data Recording This vehicle is equipped with an event data recorder The main purpose of an event data recorder is to record in certain crash or near crash like situations such as an airbag deployment or hitting a road obstacle this data will assist in understanding how a vehicle s systems performed The event data recorder is designed to record data related to vehicle dynamics and safety systems for a short per
346. ng or slipping off the jack even if the transmission selector lever is in position P To help prevent your vehicle from moving when you change a tire be sure to place the transmission selector lever in position P set the parking brake and block in both directions the wheel that is diagonally opposite other side and end of the vehicle to the tire being changed Never get underneath a vehicle that is supported only by a jack If your vehicle slips off the jack you or someone else could be seriously injured Do not attempt to change a tire on the side of the vehicle close to moving traffic Pull far enough off the road to avoid the danger of being hit when operating the jack or changing the wheel Always use the jack provided as original equipment with your vehicle If using a jack other than the one provided as original equipment with your vehicle make sure the jack capacity is adequate for the vehicle weight including any vehicle cargo or modifications Tourneo Connect Transit Connect CHC Canada United States of America 229 Note Passengers should not remain in the vehicle when the vehicle is being jacked Note The jack and tools are located behind a cover in the sidewall at the left rear of the cargo area Remove the retention straps and wing nut before removing the jack 1 Park ona level surface set the parking brake and activate the hazard flashers 2 Move the transmission selector lever
347. ng the System Off Using a SWITC ecit aaraa arakida 124 Switching the System Off Using the Information Display Controls 124 System Indicator Lights and Messages Using Voice Recognition Initiating a Voice Session System Interaction and Feedback Using Winter Tires Utilizing the Mediation Arbitration Program Canada Onlly ccccsecsesecseseees 161 Vehicle Caresssissscstscsesencnnenncheric 199 Vehicle Certification Label 237 Tourneo Connect Transit Connect CHC Canada United States of America 397 Vehicle Identification Number Vehicle Storage Battery Fuel system General Ventilation See Climate Control cccceccssssssecssesesesesees 87 Vents See Air VONtS ececsecsecseessesesessesstesteseesteseestesseeses 87 VIN See Vehicle Identification Numbet 237 VOICE CONTIOL A essecsesesessesestssestesestescsseeseenees 55 W Warning Lamps and Indicators Airbag Front Anti Lock Braking System Battery Blind Spot Monitor Brake System Cruise Control Direction Indicator Engine Oil Fasten Safety Belt Fog Lamps Front High Beam Information Low Fuel Level Low Tire Pressure Warning Parking Lamps Service Engine Soon Traction and Stability Control Traction and Stability Control Off Washer Fluid Check Washers Wheel Nuts See Changing a Road Wheel Wheels AN TIFOS cccsccsessesesteseetesesteseesteses Genera
348. ng the same key cycle as you created the MyKey Once you have switched the engine off however you will need an admin key to change or clear your MyKey settings CLEARING ALL MYKEYS You can clear all MyKeys within the same key cycle as you created the MyKey If you switch your ignition off however you will need to use an admin key to clear your MyKeys Tourneo Connect Transit Connect CHC Canada United States of America Note When you clear your MyKeys you remove all restrictions and return all MyKeys to their original admin key status at once To clear all MyKeys of all MyKey settings use the information display to do the following 1 Access the main menu and select Settings then MyKey 2 Scroll to Clear MyKey and press the OK button 3 Hold the OK button until ALL MYKEYS CLEARED displays CHECKING MYKEY SYSTEM STATUS You can find information about your programmed Mykeys by using the information display MYKEY DISTANCE Tracks the distance when drivers use a MyKey The only way to delete the accumulated distance is by using an admin key to clear your MyKey If the distance does not accumulate as expected then the intended user is not using the MyKey or an admin key user recently cleared and then recreated a MyKey NUMBER OF MYKEY S Indicates the number of MyKeys programmed to your vehicle Use this feature to detect how many MyKeys you have for your vehicle and determine when a MyKey has been
349. ngine Oil Note Do not remove the filler cap when the engine is running Note Do not add oil further than the MAX mark Oil levels above the MAX mark may cause engine damage E142462 A Minimum B Maximum ENGINE OIL CHECK Note Check the level before starting the engine Note Vake sure that the level is between the MIN and the MAX marks Tourneo Connect Transit Connect CHC Canada United States of America E142732 Only use oils certified for gasoline engines by the American Petroleum Institute API An oil with this trademark symbol conforms to the current engine and emission system protection standards and fuel economy requirements of the International Lubricants Specification Advisory Council ILSAC comprised of U S and Japanese automobile manufacturers Maintenance 1 Remove the filler cap 2 Add engine oil that meets the Ford specifications See Capacities and Specifications page 233 3 Replace the filler cap Turn it until you feel a strong resistance Resetting the Oil Life Monitoring System Note Reset the oil life monitoring only after an oil change 1 Turn the ignition key to the on position Do not start the engine For vehicles with push button start press and hold the start button for two seconds without pressing the brake pedal Do not attempt to start the engine 2 Press both the accelerator and brake pedals at the same time 3 Keep both pedals fully pressed 4
350. ngine coolant to be replaced Tourneo Connect Transit Connect CHC Canada United States of America 182 Do not mix different colors or types of coolant in your vehicle Make sure the correct coolant is used Mixing of engine coolants may harm your engine s cooling system The use of an improper coolant may harm engine and cooling system components and may void the warranty Use prediluted engine coolant meeting the Ford specification See Capacities and Specifications page 233 In case of emergency a large amount of water without engine coolant may be added in order to reach a vehicle service location In this instance the cooling system must be drained chemically cleaned with Motorcraft Premium Cooling System Flush and refilled with engine coolant as soon as possible Water alone without engine coolant can cause engine damage from corrosion overheating or freezing Do not use alcohol methanol brine or any engine coolants mixed with alcohol or methanol antifreeze coolant Alcohol and other liquids can cause engine damage from overheating or freezing Do not add extra inhibitors or additives to the coolant These can be harmful and compromise the corrosion protection of the engine coolant Unscrew the cap slowly Any pressure will escape as you unscrew the cap Add prediluted engine coolant meeting the Ford specification See Capacities and Specifications page 233 Whenever coolant has been added t
351. ning slack from the belt Force the seat down with extra weight for example by pressing down or kneeling on the child restraint while pulling up on the shoulder belt in order to force slack from the belt This is necessary to remove the remaining slack that will exist once the extra weight of the child is added to the child restraint It also helps to achieve the proper snugness of the child seat to your vehicle Sometimes a slight lean toward the buckle will additionally help to remove remaining slack from the belt 9 Attach the tether strap if the child seat is equipped I had 10 Before placing the child in the seat forcibly move the seat forward and back to make sure the seat is securely held in place To check this grab the seat at the belt path and attempt to move it side to side and forward and back There should be no more than 1inch 2 5 centimeters of movement for proper installation Ford recommends checking with aNHTSA Certified Child Passenger Safety Technician to make certain the child restraint is properly installed In Canada check with your local St John Ambulance office for referral to a Certified Passenger Seat Technician E142534 Tourneo Connect Transit Connect CHC Canada United States of America Using Lower Anchors and Tethers for Children LATCH WARNINGS Never attach two child safety seats to the same anchor In a crash one anchor may not be strong enough to hold t
352. nk from the media menu the phone menu or by using voice commands Once an app is running through App Link you can control main features of the app through voice commands and steering wheel controls To Access Using the Phone Menu 1 Press the phone button to access the SYNC phone menu on screen 2 Scroll to Mobile Apps and press OK to access a list of available applications 3 Scroll through the list of available applications and press OK to select a particular app 4 Once an app is running through SYNC you can access an app s menu by pressing the MENU button to first access the SYNC menu 5 Select SYNC Media by pressing OK 6 Scroll until lt App name gt Menu is displayed such as Pandora Menu then press OK From here you can access an application s features such as Thumbs up and Thumbs down For more information please visit www SYNCMyRide com Tourneo Connect Transit Connect CHC Canada United States of America To Access Using the Media Menu 1 Press the AUX button on the center console 2 Press MENU to access the SYNC menu 3 Select SYNC Media by pressing OK 4 Scroll to Mobile Apps and press OK to access a list of available applications 5 Scroll through the list of available applications and press OK to select a particular app 6 Once an app is running through SYNC you can access an app s menu by pressing the MENU button to first access the SYNC menu Select SYNC Media
353. nk you for your business For your convenience we offer a number of ways to contact us as well as help manage your account Tourneo Connect Transit Connect CHC Canada United States of America 1l Phone 1 800 727 7000 For more information regarding Ford Credit as well as access Account Manager please go to www fordcredit com REPLACEMENT PARTS RECOMMENDATION Your vehicle has been built to the highest standards using quality parts We recommend that you demand the use of genuine Ford and Motorcraft parts whenever your vehicle requires scheduled maintenance or repair You can clearly identify genuine Ford and Motorcraft parts by looking for the Ford FOMoCo or Motorcraft branding on the parts or their packaging Scheduled Maintenance and Mechanical Repairs One of the best ways for you to make sure that your vehicle provides years of service is to have it maintained in line with our recommendations using parts that conform to the specifications detailed in this Owner s Manual Genuine Ford and Motorcraft parts meet or exceed these specifications Collision Repairs We hope that you never experience a collision but accidents do happen Genuine Ford replacement collision parts meet our stringent requirements for fit finish structural integrity corrosion protection and dent resistance During vehicle development we validate these parts deliver the intended level of protection as a whole system A great way to
354. nking periods Increased emission levels Reduced engine performance Reduced fuel economy 198 Tourneo Connect Transit Connect CHC Canada United States of America Vehicle Care CLEANING PRODUCTS For best results use the following products or products of equivalent quality Motorcraft Bug and Tar Remover ZC 42 Motorcraft Custom Bright Metal Cleaner ZC 15 Motorcraft Detail Wash ZC 3 A Motorcraft Dusting Cloth ZC 24 Motorcraft Engine Shampoo and Degreaser U S only ZC 20 Motorcraft Engine Shampoo Canada only CXC 66 A Motorcraft Multi Purpose Cleaner Canada only CXC 101 Motorcraft Premium Glass Cleaner Canada only CXC 100 Motorcraft Premium Quality Windshield Washer Fluid Canada only CXC 37 A B Dor F Motorcraft Premium Windshield Wash Concentrate with Bitterant U S only ZC 32 B1 Motorcraft Professional Strength Carpet amp Upholstery Cleaner ZC 54 Motorcraft Spot and Stain Remover U S only ZC 14 Motorcraft Ultra Clear Spray Glass Cleaner ZC 23 Motorcraft Wheel and Tire Cleaner ZC 37 A CLEANING THE EXTERIOR Wash your vehicle regularly with cool or lukewarm water and a neutral pH shampoo such as Motorcraft Detail Wash Tourneo Connect Transit Connect CHC Canada United States of America Never use strong household detergents or soap such as dish washing or laundry liquid These products can discolor and spot painted surfaces Never was
355. ntenance page 372 Specifications Materials Name Specification Motorcraft SAE 5W 20 Premium Synthetic Blend Motor WSS M2C945 A Oil XO 5W20 QSP Motorcraft Dual Clutch Transmission Fluid WSS M2C200 D2 XT 11 QDC Motorcraft Orange Antifreeze Coolant Prediluted WSS M97B44 D2 VC 3DIL B Motorcraft DOT 4 LV High Performance Motor Vehicle WSS M6C65 A2 Brake Fluid PM 20 197 Tourneo Connect Transit Connect CHC Canada United States of America Maintenance Name Specification Motorcraft Premium Windshield Wash Concentrate with WSS M14P19 A Bitterant ZC 32 Bl Motorcraft Multi Purpose Grease Spray ESB M1C93 B XL 5 Motorcraft R 134a Refrigerant WSH M17B19 A YN 19 Motorcraft PAG Refrigerant Compressor Oil WSH M1C231 B YN 12 D Penetrating and Lock Lubricant XL Use oil and fluids that meet the defined specification and viscosity grades Use only Motorcraft DOT 4 LV High Performance Brake Fluid or equivalent meeting WSS M6C65 A2 or ISO 4925 Class 6 Use of any fluid other than the recommended fluid may cause brake system damage Use multi purpose grease for door latches hood latch auxiliary hood latch trunk latch and seat tracks If you use oil and fluids that do not meet the defined specification and viscosity grades this may lead to Component damage which may not be covered by the vehicle Warranty Longer engine cra
356. ntrol crash and injury We strongly recommend that you use extreme caution when using any device that may take your focus off the road Your primary responsibility is the safe operation of your vehicle We recommend against the use of any hand held device while driving and encourage the use of voice operated systems when possible Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving Note The MyFord Touch system controls most of the audio features See MyFord Touch page 292 240 Audio System A TUNE Press this button to manually search through the radio frequency band B Eject Press this button to eject a CD C DISP Press this button to switch the display screen off D SEEK Press this button to go to the next station up or down the radio frequency band or the next or previous track on a CD E SOUND Press this button to adjust the sound settings for Bass Treble Balance and Fade F ON OFF and VOL Press this button to switch the audio system off and on Turn to adjust the volume G SOURCE Press this button to access different audio modes such as AM FM and A V input Note You can operate your audio system AUDIOUNIT VEHICLESWITH for up to one hour after you switch the ignition off Press the on and off control to AM FM CD SYNC iF EquippeD operate the system with the ignition turned off The system automatically turns off after W
357. nts may damage your tire pressure monitoring system and should not be used However if you must use a sealant the tire pressure monitoring system sensor and valve stem on the wheel must be replaced by an authorized Ford dealer If the tire pressure monitor sensor becomes damaged it will no longer function See Tire Pressure Monitoring System page 223 Note The tire pressure monitoring system indicator light will illuminate when the spare tire is in use To restore the full function of the monitoring system all road wheels equipped with tire pressure monitoring sensors must be mounted on the vehicle If you get a flat tire while driving do not apply the brake heavily Instead gradually decrease your speed Hold the steering wheel firmly and slowly move to a safe place on the side of the road Have a flat serviced by an authorized dealer in order to prevent damage to the tire pressure monitoring system sensors See Tire Pressure Monitoring System page 223 Replace the spare tire witha road tire as soon as possible During repairing or replacing of the flat tire have an authorized dealer inspect the tire pressure monitoring system sensor for damage Wheels and Tires Dissimilar Spare Wheel and Tire Assembly Information WARNING Failure to follow these guidelines could result in an increased risk of loss of vehicle control injury or death If you have a dissimilar spare wheel and tire then it
358. nue your use of the TeleNav Software 8 4 TeleNav s or your failure to require performance of any provision shall not affect that party s right to require performance at any time thereafter nor shall a waiver of any breach or default of this Agreement constitute a waiver of any subsequent breach or default or a waiver of the provision itself Tourneo Connect Transit Connect CHC Canada United States of America 8 5 If any provision herein is held unenforceable then such provision will be modified to reflect the intention of the parties and the remaining provisions of this Agreement will remain in full force and effect 8 6 The headings in this Agreement are for convenience of reference only will not be deemed to be a part of this Agreement and will not be referred to in connection with the construction or interpretation of this Agreement As used in this Agreement the words include and including and variations thereof will not be deemed to be terms of limitation but rather will be deemed to be followed by the words without limitation 9 Other Vendors Terms and Conditions The TeleNav Software utilizes map and other data licensed to TeleNav by third party vendors for the benefit of you and other end users This Agreement includes end user terms applicable to these companies included at the end of this Agreement and thus your use of the TeleNav Software is also subject to such terms You agree to compl
359. ny payment to you for any information that you provide including any copyrighted material or music file information You agree that Gracenote may enforce its respective rights collectively or separately under this agreement against you directly in each company s own name Gracenote uses a unique identifier to track queries for statistical purposes The purpose of a randomly assigned numeric identifier is to allow Gracenote to count queries without knowing anything about who you are For more information see the web page at www gracenote com for the Gracenote Privacy Policy THE GRACENOTE SOFTWARE EACH ITEM OF GRACENOTE DATA AND THE GRACENOTE CONTENT ARE LICENSED TO YOU AS IS NEITHER GRACENOTE MAKES ANY REPRESENTATIONS OR WARRANTIES EXPRESS OR IMPLIED REGARDING THE ACCURACY OF ANY GRACENOTE DATA FROM THE GRACENOTE SERVERS OR GRACENOTE CONTENT GRACENOTE COLLECTIVELY AND SEPARATELY RESERVE THE RIGHT TO DELETE DATA AND OR CONTENT FROM THE COMPANIES RESPECTIVE SERVERS OR IN THE CASE OF GRACENOTE CHANGE DATA CATEGORIES FOR ANY CAUSE THAT GRACENOTE DEEMS SUFFICIENT NO WARRANTY IS MADE THAT EITHER GRACENOTE CONTENT OR THE GRACENOTE SOFTWARE OR GRACENOTE SERVERS ARE ERROR FREE OR THAT THE FUNCTIONING OF THE GRACENOTE SOFTWARE OR GRACENOTE SERVERS WILL BE UNINTERRUPTED GRACENOTE IS NOT OBLIGATED TO PROVIDE YOU WITH ANY ENHANCED OR ADDITIONAL DATA TYPES THAT GRACENOTE MAY CHOOSE TO PROVIDE IN THE FUTURE AND IS FREE TO DIS
360. o Connect Transit Connect CHC Canada United States of America AUTOMATIC TRANSMISSION FLUID CHECK Note Transmission fluid should be checked by an authorized dealer If required fluid should be added by an authorized dealer The automatic transmission does not have a transmission fluid dipstick Have an authorized dealer check and change the transmission fluid and filter at the correct service interval See Scheduled Maintenance page 372 Your transmission does not consume fluid However the fluid level should be checked if the transmission is not working properly i e if the transmission slips or shifts slowly or if you notice some sign of fluid leakage Do not use supplemental transmission fluid additives treatments or cleaning agents The use of these materials may affect transmission operation and result in damage to internal transmission components BRAKE FLUID CHECK Fluid levels between the MIN and MAX lines are within the normal operating range there is no need to add fluid If the fluid levels are outside of the normal operating range the performance of the system could be compromised seek service from your authorized dealer immediately POWER STEERING FLUID CHECK Your vehicle is equipped with an electric power steering EPS system There is no fluid reservoir to check or fill Maintenance WASHER FLUID CHECK Note The reservoir supplies the front and rear washer systems When adding
361. o back Cancel Exit Help What Can I Say To access the available voice commands for the current voice command session do one of the following During a voice command session press the Help icon in the lower left status bar of the screen Say What can I say for an on screen listing of the possible voice commands associated with your current voice command session Press the voice command icon After the tone say Help to hear a list of possible voice commands Helpful Hints Make sure the interior of your vehicle is as quiet as possible Wind noise from open windows and road vibrations may prevent the system from correctly recognizing spoken voice commands After pressing the voice commandicon wait until after the tone sounds and Listening appears before saying a voice command Any voice command spoken prior to this will not register with the system Speak naturally without long pauses between words At any time you can interrupt the system while it is speaking by pressing the voice command icon Accessing a List of Available Voice Commands If you use the touchscreen press 1 Settings 2 Help 3 Voice Command List If you use the steering wheel control press the voice command button After the tone speak your voice command clearly Available Voice Commands Audio list of commands Radio list of commands Bluetooth audio list of commands
362. o help you serve you better please have the following information available when contacting a Customer Relationship Center Vehicle Identification Number Your telephone number home and business The name of the authorized dealer and city where located The vehicle s current odometer reading Insome states you must directly notify Ford in writing before pursuing remedies under your state s warranty laws Ford is also allowed a final repair attempt in some states In the United States a warranty dispute must be submitted to the BBB AUTO LINE before taking action under the Magnuson Moss Warranty Act or to the extent allowed by state law before pursuing replacement or repurchase remedies provided by certain state laws This dispute handling procedure is not required prior to enforcing state created rights or other rights which are independent of the Magnuson Moss Warranty Act or state replacement or repurchase laws IN CALIFORNIA U S ONLY California Civil Code Section 1793 2 d requires that if a manufacturer or its representative is unable to repair a motor vehicle to conform to the vehicle s applicable express warranty after a reasonable number of attempts the manufacturer shall be required to either replace the vehicle with one substantially identical or repurchase the vehicle and reimburse the buyer inan amount equal to the actual price paid or payable by the consumer less a reasonable allowance for c
363. o place the seat back in the full upright position Have the person sit upright in the seat centered on the seat cushion with the person s legs comfortably extended Restart the vehicle and have the person remain in this position for about two minutes This will allow the system to detect that person and enable the passenger frontal airbag If the indicator lamp remains illuminated even after this the person should be advised to ride in the rear seat seat Occupant Passenger airbag OFF indic Passenger airbag ator Empty Unlit Disabled Child Lit Disabled Adult Unlit Enabled Note When the passenger airbag off light is illuminated the passenger seat mounted side airbag may be disabled to avoid the risk of airbag deployment injuries Tourneo Connect Transit Connect CHC Canada United States of America 36 After all occupants have adjusted their seats and put on safety belts it is very important that they continue to sit properly A properly seated occupant sits upright leaning against the seat back and centered on the seat cushion with their feet comfortably extended on the floor Supplementary Restraints System Sitting improperly can increase the chance of injury in a crash event For example if an occupant slouches lies down turns sideways sits forward leans forward or sideways or puts one or both feet up the chance of injury during a crash is greatly increased I
364. oes not have a thermostat It achieves maximum temperature after approximately three hours of operation Using the heater longer than three hours does not improve system performance and unnecessarily uses electricity Fuel and Refueling SAFETY PRECAUTIONS WARNINGS Do not overfill the fuel tank The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire The fuel system may be under pressure If you hear a hissing sound near the fuel filler door Easy Fuel capless fuel system do not refuel until the sound stops Otherwise fuel may spray out which could cause serious personal injury Automotive fuels can cause serious injury or death if misused or mishandled The flow of fuel through a fuel pump nozzle can produce static electricity which can cause a fire if fuel is pumped into an ungrounded fuel container Fuel ethanol and gasoline may contain benzene which is a cancer causing agent When refueling always shut the engine off and never allow sparks or open flames near the filler neck Never smoke or use a cell phone while refueling Fuel vapor is extremely hazardous under certain conditions Avoid inhaling excess fumes Observe the following guidelines when handling automotive fuel Extinguish all smoking materials and any open flames before refueling your vehicle Always turn off the vehicle before refueling Tourneo Connect Transit Connect CHC Canada Unit
365. of America Ford Motor Company recommends that all safety belt assemblies in use in vehicles involved in a crash be replaced However if the crash was minor and an authorized dealer finds that the belts do not show damage and continue to operate properly they do not need to be replaced Safety belt assemblies not in use during a crash should also be inspected and replaced if either damage or improper operation is noted Properly care for safety belts See Vehicle Care page 199 Personal Safety System The Personal Safety System provides an improved overall level of frontal crash protection to front seat occupants and is designed to help further reduce the risk of airbag related injuries The system is able to analyze different occupant conditions and crash severity before activating the appropriate safety devices to help better protect a range of occupants in a variety of frontal crash situations Your vehicle s Personal Safety System consists of Driver and passenger dual stage airbag supplemental restraints Front outboard safety belts with pretensioners energy management retractors first row only and safety belt usage sensors Driver s seat position sensor Front passenger sensing system Passenger airbag off and on indicator lamp Front crash severity sensors Restraints control module with impact and safing sensors Restraint system warning light and backup tone The electrical wiring for t
366. of America Note You must start the relearning process within 30 seconds of switching the ignition on In case the sun shade no longer opens or closes properly follow this relearning procedure 1 Press the front of the control to the first action point twice and release it within two seconds 2 Press the rear of the control to the first action point twice and release it within two seconds 3 Press and hold the front of the control to the first action point until the sun shade fully opens 4 Press and hold the rear of the control to the first action point until the sun shade fully closes If you do not complete Step 2 within 15 seconds of Step 1 the relearning function end Switch the ignition off wait for another 30 seconds and then switch the ignition back on again Start the procedure again from the beginning Confirm that relearning was successful by opening and closing the sun shade Instrument Cluster GAUGES E D E166232 Information display Speedometer Fuel gauge Tachometer monou gt Information Display Odometer Located in the bottom of the information display it registers the accumulated distance your vehicle has traveled Outside Air Temperature Shows the outside air temperature Trip Computer See Trip Computer page 80 Tourneo Connect Transit Connect CHC Canada United States of America Engine coolant temperature gauge 7 Vehicle Settings and Personaliz
367. off Note You can only fold the mirrors when the controller is set to position B Note Continuous folding and unfolding of the mirrors will cause them to overheat and shut down for a short time This is to avoid permanent damage E165480 Press the down arrow to fold or unfold the mirrors Press the down arrow again to stop and reverse the direction of movement Note Continuous folding and unfolding of the mirrors will cause them to overheat and shut down for a short time This is to avoid permanent damage Fold Away Exterior Mirrors Push the mirror toward the door window glass Make sure that you fully engage the mirror in its support when returning it to its original position Tourneo Connect Transit Connect CHC Canada United States of America INTERIOR MIRROR iF EquipPED WARNING Do not adjust the mirror when your vehicle is moving Note Do not clean the housing or glass of any mirror with harsh abrasives fuel or other petroleum or ammonia based cleaning products You can adjust the interior mirror to your preference Some mirrors also have a second pivot point This lets you move the mirror head up or down and from side to side Pull the tab below the mirror toward you to reduce glare at night Auto Dimming Mirror if Equipped Note Do not block the sensors on the front and back of the mirror Mirror performance may be affected A rear center passenger or raised rear center head rest
368. oggle between 24 hour or 12 hour display 2 Audio System Menu Button This will allow you to adjust all of the audio system settings Press the button repeatedly until the required setting is displayed Use the cursor up or down arrow buttons to adjust the following settings Clock hour Clock minutes 24 hour 12 hour Bass Treble Balance Fade RDS AUX Button Connect your media device to the audio unit See Media Hub page 253 Select your media device as the audio source by pressing the AUX button After connecting your media device the first track will start to play automatically DIGITAL RADIO iF EquipPED Note HD Radio broadcasts are not available in all markets HD Radio technology is the digital evolution of analog AM FM radio Your system has a special receiver that allows it to receive digital broadcasts where available in addition to the analog broadcasts it already receives Digital broadcasts provide a better sound quality than analog broadcasts with free crystal clear audio and no static or distortion For more information and a guide to available stations and programming please visit www hdradio com Tourneo Connect Transit Connect CHC Canada United States of America When HD Radio is on and you tune toa station broadcasting HD Radio technology you may notice the HD Radio logo on your screen When this logo is available you may also see Title and Artist fields on screen
369. ol to the midway point of the cold settings Adjust the air distribution control to the instrument panel air vents position Tourneo Connect Transit Connect CHC Canada United States of America 92 Vehicle Stationary for Extended Periods During Extreme High Ambient Temperatures Apply the parking brake Move the transmission selector lever to position P or neutral Adjust the temperature control to the MAX A C position Adjust the fan speed to the lowest speed setting Side Window Defogging in Cold Weather Adjust the air distribution control to the instrument panel and windshield air vents positions Press the A C button Adjust the temperature control to the desired setting Adjust the fan speed to the highest setting Direct the instrument panel side air vents toward the side windows Close the instrument panel vents Maximum Cooling Performancein Instrument Panel or Instrument Panel and Footwell Positions Adjust the temperature control to the lowest setting Press the A C and recirculated air buttons Adjust the fan speed to the highest setting initially and then adjust it to suit the desired comfort level Climate Control REAR PASSENGER CLIMATE CONTROLS iF coquiprep E163443 A Fan speed control Controls the volume of air circulated in your vehicle Adjust to select the desired fan speed or switch off B Temperature and air distribution control Controls the temperature of the a
370. olant Recycled Engine Coolant Severe ClIMAtES ccccecsccsessesessessteseesteseeseeseeees Engine Immobilizer Engine Oi eee Adding Engine Oil cceceseseseseseseeseeeeeenes 180 Resetting the Oil Life Monitoring Eng il Dipstick 1 6L Ss Engine Oil Dipstick 2 5L 180 Engine Specifications 1 6L 233 Drivebelt Routing 233 Engine Specifications 2 5L Drivebelt Routing Entertainment AM FM Radio Bluetooth Audio Browsing Device Content SD Card Slot and USB Port SIRIUS Satellite Radio If ACTIVATE ccsscesecssssessssesesesesssssessesesesseseesseaes 318 Supported Media Players Formats and Metadata Information 327 Tourneo Connect Transit Connect CHC Canada United States of America 391 Essential Towing CHECKS cccscsceseceseees 148 Before Towing a Trailer one Hitches Watercraft Safety Chains Trailer Brakes Trailer Lamps Trailer Towing Connector When Towing a Trailer Event Data Recording See Data Recording Export Unique Options Exterior MirrOrs scs Fold Away Exterior Mirrors Power Exterior Mirrors F Fastening the Safety Belts Restraint of Pregnant Women Safety Belt Extension Assembly 28 Safety Belt Locking Modes Floor Mats Fog Lamps Front See Front Fog LAMPS ccsessssssesseseeseseeseeeees Ford Credit U S Only Ford Extended
371. on and deceleration and have your vehicle serviced immediately Note Under engine misfire conditions excessive exhaust temperatures could damage the catalytic converter or other vehicle components The service engine soon indicator light illuminates when the ignition is first turned on prior to engine start to check the bulb and to indicate whether the vehicle is ready for Inspection Maintenance I M testing Normally the service engine soon light will stay on until the engine is cranked then turn itself off if no malfunctions are present However if after 15 seconds the service engine soon light blinks eight times it means that the vehicle is not ready for I M testing See Emission Control System page 115 Tourneo Connect Transit Connect CHC Canada United States of America 74 Traction and Stability Control Q It will flash when the system is Sy active If it remains illuminated or does not illuminate when you switch the ignition on this indicates a malfunction During a malfunction the system will switch off Have the system checked by your authorized dealer immediately Traction and Stability Control Off It will illuminate when you switch the system off It will go out when you switch the system back on or when you switch the ignition off AUDIBLE WARNINGS AND INDICATORS Key in Ignition Warning Chime Sounds when you open the driver door and you have left the key in the ignition w
372. on of your vehicle particularly if they are not properly designed for automotive use To avoid interference with other vehicle functions for example anti lock brake systems do not locate amateur radio antennas in the area of the driver side hood If you or an authorized Ford dealer add any non Ford custom electrical or electronic accessories or components to your vehicle you may adversely affect battery performance and durability and may adversely affect the performance of other electrical systems in the vehicle 353 Tourneo Connect Transit Connect CHC Canada United States of America Appendices END USER LICENSE AGREEMENT SYNC End User License Agreement EULA You have acquired a device DEVICE that includes software licensed by Ford Motor Company and its affiliates FORD MOTOR COMPANY from an affiliate of Microsoft Corporation MS Those installed software products of MS origin as well as associated media printed materials and online or electronic documentation MS SOFTWARE are protected by international intellectual property laws and treaties The MS SOFTWARE is licensed not sold All rights reserved The MS SOFTWARE may interface with and or communicate with or may be later upgraded to interface with and or communicate with additional software and or systems provided by FORD MOTOR COMPANY The additional software and systems of FORD MOTOR COMPANY origin as well as associated m
373. on selector lever from R reverse D drive L low or move away from large objects as you drive off or press the parking aid button to switch the system off If a fault is present in the system a warning message appears in the information display and does not allow you to switch the system on REAR VIEW CAMERA circouippepD WARNINGS The rear view camera system is a reverse aid supplement device that still requires the driver to use it in conjunction with the interior and exterior mirrors for maximum coverage The camera may not detect objects that are very close to your vehicle Parking Aids WARNINGS Back up as slow as possible since higher speeds might limit your reaction time to stop the vehicle Note The operation of the camera may vary depending on the ambient temperature vehicle and road conditions pe v E165580 mA q g E165579 The camera is located on the rear cargo door or liftgate Switching the Rear View Camera On Switch the ignition and the audio unit on Move the transmission selector lever to reverse R Tourneo Connect Transit Connect CHC Canada United States of America You will see the image in the audio unit or the interior mirror The camera may not operate correctly in the following conditions Dark areas Intense light areas If there is a sudden change to the ambient temperature If the camera is wet If the camera is obstructed Using the
374. on while taking corners This is normal Taki corners at slower speeds can redu this tendency th on ng ce Allow more distance for stopping with a trailer attached Anticipate stops brake gradually and Avoid parking on a grade However if you must park on a grade Turn the steering wheel to point your vehicle tires away from traffic flow Set the vehicle parking brake Place the transmission selector lever in position P Place wheel chocks in front an d back of the trailer wheels Chocks not included with vehicle Launching or Retrieving a Boat or Personal Watercraft Note Disconnect the trailer wiring connector before the trailer enters the water Note Reconnect the trailer wiring connector after the trailer is removed from the water When backing down a ramp during boat launching or retrieval Do not allow the static water level rise above the bottom edge of the bumper to rear Do not allow waves to break higher than 6 inches 15 centimeters above the bottom edge of the rear bumper Note Exceeding these limits may allow water to enter your vehicle or its components affecting driveability emissions and reliability The vehicle warranty may not cover component damage caused by water entry Tourneo Connect Transit Connect CHC Canada United States of America 150 Replace the rear axle lubricant anytime the rear axle has been submerged in water Water may h
375. on you want to listen to Touch Skip if you want to skip this channel Touch Lock if you do not want anyone to listen to this channel Tourneo Connect Transit Connect CHC Canada United States of America Touch Title or Artist to see song and artists on other stations SIRIUS Satellite Radio Information Note S R US reserves the unrestricted right to change rearrange add or delete programming including canceling moving or adding particular channels and its prices at any time with or without notice to you Ford Motor Company shall not be responsible for any such programming changes BW xm SATELLITE RADIO E142593 SIRIUS satellite radio is a subscription based satellite radio service that broadcasts a variety of music sports news weather traffic and entertainment programming Your factory installed SIRIUS satellite radio system includes hardware and a limited subscription term that begins on the date of sale or lease of your vehicle See an authorized dealer for availability For more information on extended subscription terms a service fee is required the online media player and a list of SIRIUS satellite radio channels and other features please visit www siriusxm com in the United States www sirius ca in Canada or call SIRIUS at 1 888 539 7474 Note This receiver includes the eCos real time operating system eCos is published under the eCos License MyFord Touch i equipped Sat
376. onebook download re download your phonebook add contacts from your phone as well as delete or upload your phonebook Roaming Warning Have the system alert you when in Roaming mode To access press Wireless amp Internet Ths Your system has a Wi Fi feature that E i creates a wireless network within your 1 Settings icon vehicle thereby allowing other devices 2 Settings such as personal computers or phones 3 Wireless amp Internet in your vehicle to speak to each other share files or play games Using this Wi Fi Then select from the following feature everyone in your vehicle can also gain access the internet if you have a USB mobile broadband connection inside your vehicle your phone supports personal area networking and if you park outside a wireless hotspot Wi Fi Wi Fi Settings Wi Fi Network Client Mode turns the Wi Fi feature on and off in your vehicle Make sure you turn it on for connectivity purposes Choose a Wireless Network allows you to use a previ ously stored wireless network You can categorize by alphabetical listing priority and signal strength You can also choose to search for a network connect to a network disconnect from a network receive more information prioritize a network or delete a network Gateway Access Point Mode makes SYNC an access point for a phone or a computer when turned on This forms the local area network within your vehicle for things
377. ons and Information issues Possible cause s Possible solution s Make sure that your VIN is correctly listed in your account lam unable to retrieve the report on the website or receive a system error The preferred dealer information did not load correctly When you register your account you must choose a preferred dealer If it already lists a dealer try selecting another dealer and logging out Log back in change it back to your preferred dealer and retrieve the report I am unable to submit a report This could be due to your phone s compatibility Bad signal strength You did not activate your phone on the website Update your cellular number in your account on the website Make sure you have full signal strength and that your Bluetooth volume level has been turned up Try deleting your phone and performing a clean pairing heard a commercial when tried to use Traffic Direc tions and Information You did not activate this phone for this service Your phone has ID blocker active This is a free feature but you must first register online to use it Turn off ID blocker on your phone as the system recog nizes you by your phone number Make sure the currently connected phone is the same one that is registered on your SYNCMyRide account 289 Tourneo Connect Transit Connect CHC Canada United States of America SYNC
378. ons to properly install a child seat with LATCH attachments Follow the instructions on attaching child safety seats with tether straps Tourneo Connect Transit Connect CHC Canada United States of America Child Safety Combining Safety Belt and LATCH Lower Anchors for Attaching Child Safety Seats When used in combination either the safety belt or the LATCH lower anchors may be attached first provided a proper installation is achieved Attach the tether strap afterward if included with the child seat Using Tether Straps Many forward facing child safety seats include a tether strap Re ils which extends from the back of the child safety seat and hooks to an anchoring point called the top tether anchor Tether straps are available as an accessory for many older safety seats Contact the manufacturer of your child seat for information about ordering a tether strap or to obtain a longer tether strap if the tether strap on your safety seat does not reach the appropriate top tether anchor in your vehicle Once the child safety seat has been installed using either the safety belt the lower anchors of the LATCH system or both you can attach the top tether strap The tether strap anchors in your vehicle are in the following positions Shown from top view Tourneo Connect Transit Connect CHC Canada United States of America E167421 Perform the following steps to install a child safety
379. onsumer use The consumer has the right to choose whether to receive arefund or replacement vehicle Tourneo Connect Transit Connect CHC Canada United States of America 160 California Civil Code Section 1793 22 b presumes that the manufacturer has had a reasonable number of attempts to conform the vehicle to its applicable express warranties if within the first 18 months of ownership of a new vehicle or the first 18000 miles 29 000 km whichever occurs first 1 Two or more repair attempts are made on the same non conformity likely to cause death or serious bodily injury OR Four or more repair attempts are made on the same nonconformity a defect or condition that substantially impairs the use value or safety of the vehicle OR The vehicle is out of service for repair of nonconformities for a total of more than 30 calendar days not necessarily all at one time In the case of 1 or 2 above the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE B Dearborn MI 48126 You are required to submit your warranty dispute to BBB AUTO LINE before asserting in court any rights or remedies conferred by California Civil Code Section 1793 22 b You are also required to use BBB AUTO LINE before exercising rights or seeking remedies created by the Federal Magnuson Moss Warranty Act 15 U S C sec 2
380. ooded Engine 1 Move the transmission selector lever to position P 2 Fullydepress the accelerator pedal and hold it there 3 Start the engine Note f the engine does not start repeat the cold or hot engine procedure SWITCHING OFF THE ENGINE Vehicles With a Turbocharger WARNING Do not switch the engine off when it is running at high speed If you do the turbocharger will continue running after the engine oil pressure has dropped to zero This will lead to premature turbocharger bearing wear Release the accelerator pedal Wait until the engine has reachedidle speed and then switch it off Starting and Stopping the Engine ENGINE BLOCK HEATER ir EQUIPPED WARNINGS Failure to follow engine block heater instructions could result in property damage or serious personal injury A Do not use your heater with ungrounded electrical systems or two pronged adapters There is a risk of electrical shock Note The heater is most effective when outdoor temperatures are below O F 18 C The heater acts as a starting aid by warming the engine coolant This allows the climate control system to respond quickly The equipment includes a heater element installed in the engine block and a wire harness You can connect the system to a grounded 120 volt AC electrical source We recommend that you do the following for a safe and correct operation Use a 16 gauge outdoor extensio
381. ore effort Extreme continuous steering may increase the effort it takes for you to steer This occurs to prevent internal overheating and permanent damage to your steering Tourneo Connect Transit Connect CHC Canada United States of America system If this should occur you will neither lose the ability to steer the vehicle manually nor will it cause permanent damage Typical steering and driving maneuvers will allow the system to cool and steering assist will return to normal Steering Tips If the steering wanders or pulls check for an improperly inflated tire uneven tire wear loose or worn suspension components loose or worn steering components improper vehicle alignment A high crown in the road or high crosswinds may also make the steering seem to wander or pull Adaptive Learning The EPS system adaptive learning helps correct for road irregularities and improves overall handling and steering feel It communicates with the vehicle s brake system to help operate advanced stability control and accident avoidance systems Additionally whenever the battery is disconnected or a new battery installed the vehicle must be drivena short distance before the strategy is relearned and all systems are reactivated Load Carrying LUGGAGE ANCHOR POINTS Cargo Management System ir Equipped E142445 The system is located in the floor of the ES y Bi s cargo area Lift the handle to open ee le Adjustable Load
382. ore thorough cleaning use a mild soap and water solution If the spot cannot be completely cleaned by this method the area may be cleaned using a commercially available cleaning product designed for automotive interiors 3 If necessary apply more soap and water solution or cleaning product to a clean white cotton cloth and press the cloth onto the soiled area Allow this to set at room temperature for 30 minutes Tourneo Connect Transit Connect CHC Canada United States of America 4 Remove the soaked cloth andif itis not soiled badly use this cloth to clean the area by using a rubbing motion for 60 seconds 5 Following this wipe area dry witha clean white cotton cloth CLEANING LEATHER SEATS ir EQUIPPED For routine cleaning wipe the surface with a soft damp cloth For more thorough cleaning wipe the surface with a mild soap and water solution Dry the area with a soft cloth If you cannot completely clean the leather using a mild soap and water solution you can try a commercially available leather cleaning product designed for automotive interiors Note 7o check for compatibility first test any cleaner or stain remover on an inconspicuous part of the leather You should remove dust and loose dirt witha vacuum cleaner clean spills and stains as quickly as possible check for compatibility by first testing any cleaner or stain remover on an inconspicuous part of the leather Do not use
383. orized dealer to have the spare key programmed if two previously programmed correctly coded keys are not available Read and understand the entire procedure before you begin Security 1 Insert the first previously programmed correctly coded key into the ignition 2 Switch the ignition from off to on Keep the ignition on for at least three seconds but no more than 10 seconds 3 Switch the ignition off and remove the first correctly coded key from the ignition 4 After three seconds but within 10 seconds of switching the ignition off insert the second previously correctly coded key into the ignition 5 Switch the ignition from off to on Keep the ignition on for at least three seconds but no more than 10 seconds 6 Switch the ignition off and remove the second previously programmed correctly coded key from the ignition 7 After three seconds but within 10 seconds of switching the ignition off and removing the previously programmed correctly coded key insert the new unprogrammed key into the ignition 8 Switch the ignition from off to on Keep the ignition on for at least six seconds 9 Remove the newly programmed correctly coded key from the ignition If the key has been successfully programmed it will start the engine and operate the remote entry system if the new key is an integrated keyhead transmitter If the key was not successfully programmed wait 10 seconds and repeat Steps 1 through 8
384. ot equipped with seats and safety belts Be sure everyone in your vehicle is in a seat and using a safety belt properly In arollover crash an unbelted person is significantly more likely to die than a person wearing a safety belt Each seating position in your vehicle has a specific safety belt assembly which is made up of one buckle and one tongue that are designed to be used as a pair 1 Use the shoulder belt on the outside shoulder only Never wear the shoulder belt under the arm 2 Never swing the safety belt around your neck over the inside shoulder 3 Never use a single belt for more than one person Tourneo Connect Transit Connect CHC Canada United States of America WARNINGS When possible all children 12 years old and under should be properly restrained in a rear seating position Failure to follow this could seriously increase the risk of injury or death Safety belts and seats can become hot in a vehicle that has been closed up in sunny weather they could burn a small child Check seat covers and buckles before you place a child anywhere near them Front and rear seat occupants including pregnant women should wear safety belts for optimum protection in an accident All seating positions in your vehicle have lap and shoulder safety belts All occupants of the vehicle should always properly wear their safety belts even when an airbag supplemental restraint system is provided
385. ote During wet or winter driving conditions with ice snow or a salty road mist inconsistent or unexpected wiping or smearing may occur In these conditions you can do the following Lower the sensitivity of the autowipers to reduce the amount of smearing Switch to normal or high speed wipe Switch the autowipers off E167119 A High sensitivity B On C Low sensitivity The autowipers feature uses a rain sensor You will find it in the area around the interior mirror The rain sensor monitors the amount of moisture on the windshield and automatically turns on the wipers It will adjust the wiper speed by the amount of moisture that the sensor detects on the windshield Use the rotary control to adjust the sensitivity of the rain sensor With low sensitivity the wipers will operate when the sensor detects a large amount of moisture on the windshield With high sensitivity the wipers will operate when the sensor detects a small amount of moisture on the windshield Tourneo Connect Transit Connect CHC Canada United States of America Keep the outside of the windshield clean because the rain sensor is very sensitive If the area around the mirror is dirty then the wipers may operate if dirt mist or insects hit the windshield WINDSHIELD WASHERS Note Do not operate the washers when the washer reservoir is empty This may cause the washer pump to overheat Note Do not operate the washers for more than 10
386. ote Make sure you switch off the windshield wipers before entering a car wash Note Clean the windshield and wiper blades if they begin to leave streaks or smears If that does not resolve the issue install new wiper blades Note Do not operate the wipers on a dry windshield This may scratch the glass damage the wiper blades or cause the wiper motor to burn out Always use the windshield washers before wiping a dry windshield E167118 A Single wipe Intermittent wipe Normal wipe High speed wipe 0ON UW Tourneo Connect Transit Connect CHC Canada United States of America Intermittent Wipe os 8 Cc aa A Short wipe interval B Intermittent wipe C Long wipe interval E167119 Use the rotary control to adjust the intermittent wipe interval Speed dependent wipers if equipped When your vehicle speed increases the interval between wipes will decrease AUTOWIPERS iF cquipPeD Note Fully defrost the windshield before switching on the windshield wipers Note Make sure you switch off the windshield wipers before entering a car wash Note Clean the windshield and wiper blades if they begin to leave streaks or smears If that does not resolve the issue install new wiper blades Note f you switch on the autolamps and autowipers together and the autowiper is wiping the windshield at a normal wipe speed then the low beam headlamps will also turn on automatically Wipers and Washers N
387. ote The outer sensors may detect the side walls of a garage If the distance between the outer sensors and the side wall remains constant for three seconds the alert will turn off As you continue the inner sensors will detect objects directly behind your vehicle PARKING AID iF EquippPED WARNINGS Sensing is only an aid to detect some 1y objects when moving forward or backward at low speeds Traffic control systems inclement weather or an external motor and fan can affect the sensors this may include reduced performance or false activation To help avoid personal injury you must read and understand the limitations of the system detailed in this section The parking aid system may not prevent contact with small or moving objects that are close to the ground The parking aid system gives an audible warning when it detects a large object helping to avoid damage to your vehicle To help avoid personal injury you must take care when using the parking aid system Note Some add on equipment can cause reduced performance or false activation For example large trailer hitches bike or surfboard racks Note The parking aid system sensors must be kept clean and free from snow or ice to avoid reduced performance or false activation Do not clean the sensors with sharp objects Note f the parking aid sensors are misaligned due to vehicle bumper damage it will cause reduced performance or false activation Parking A
388. oth are phone dependent features Note Certain features in text messaging are speed dependent and not available when your vehicle is traveling at speeds over 3 mph 5 km h Note SYNC does not download read text messages from your phone You can send and receive text messages using Bluetooth read them aloud and translate text messaging acronyms such as LOL 1 Touch the top left corner of the display to access the Phone menu 2 Select Messaging 3 Choose from the following Listen speaker icon Dial Send Text View Delete Composing a Text Message Note This is a speed dependent feature It is unavailable when your vehicle is traveling at speeds over 5 mph 8 km h Note Downloading and sending text messages using Bluetooth are phone dependent features 1 Press Phone 2 Messaging 3 Send Text 4 Enter a phone number or choose from your phonebook You can select from the following options Send which sends the message as it is Edit Text which allows you to customize the pre defined message or create a message on your own You can then preview the message verify the recipient as well as update the message list and send it to a connected device such as a USB drive Text message options lll call you back in a few minutes just left l Il be there soon Can you give me acall I m on my way I m running a few minutes late Tourneo Connect Transit
389. ouble locking ground fuse F85 75A Ignition switch F86 10A Airbag module Occupant classification system Passenger airbag deactivation indicator F87 Not used F88 Not used F89 Not used Load Compartment Fuse Box i E129927 Fuse Fuse Rating Circuits protected Fl 10A Rear heating ventilation and air conditioning F2 25A Driver seat adjuster F3 25A Driver door module F4 25A Passenger door module F5 Not used 172 Tourneo Connect Transit Connect CHC Canada United States of America Fuses Fuse Fuse Rating Circuits protected F6 25A Door control unit rear left F7 25A Door control unit rear right F8 Not used F9 Not used F10 7 Not used F11 Not used F12 Not used F13 Not used F14 Not used F15 Not used F16 Not used F17 Not used F18 Not used F19 Not used F20 Not used F21 Not used F22 Not used F23 Not used F24 Not used F25 40A Rear blower motor F26 40A Accessories Trailer tow module F27 Not used F28 Not used F29 5A Rear view camera F30 5A Parking aid F31 Not used 173 Tourneo Connect Transit Connect CHC Canada United States of America Fuses Fuse Fuse Rating Circuits protected F32 Not used F33 Not used F34 15A D
390. ould like to number send the message The system sends each text message with the following signature This message was sent from my lt Ford or Lincoln gt Pre defined text message options Can t talk right now Call me Call U later Be there in 10 minutes Be there in 20 minutes Yes No Why Thanks Where R you need more directions love you Too funny Can t wait to see you I m stuck in traffic Press the phone button Accessing Your Phone Settings 2 Scroll to Phone Settings and then These are phone dependent features Your press OK phone settings allow you to access and 3 Scroll to select from the following adjust features such as your ring tone text options message notification modify your phonebook and set up automatic download 266 Tourneo Connect Transit Connect CHC Canada United States of America SYNC If Equipped When you select You can Phone Status See the provider name signal power battery power and roaming status of your connected phone Press OK to select and scroll to view the information When done press OK again to return to the phone status menu Set Ringer Select which ring tone sounds during an incoming call one of the system s or your phone s 1 Press OK to select and scroll to hear Ringer 1 Ringer 2 Ringer 3 and Phone Ringer 2 Press OK to select If your phone s
391. our primary responsibility is the safe operation of your vehicle We recommend against the use of any handheld device while driving and encourage the use of voice operated systems when possible Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving Note This manual describes product features and options available throughout the range of available models sometimes even before they are generally available It may describe options not fitted to your vehicle Note Some of the illustrations in this manual may be used for different models so may appear different to you on your vehicle However the essential information in the illustrations is always correct Note Always use and operate your vehicle in line with all applicable laws and regulations Note Pass on this manual when selling your vehicle It is an integral part of the vehicle This manual may qualify the location of a component as left hand side or right hand side The side is determined when facing forward in the seat Tourneo Connect Transit Connect CHC Canada United States of America E154903 A Right hand side B Left hand side Protecting the Environment You must play your part in protecting the environment Correct vehicle usage and the authorized disposal of waste cleaning and lubrication materials are significant steps toward this aim SYMBOLS GLOSSARY These are some of the symbol
392. ource Station Tuning Buttons Seek Tuning Select a frequency band and briefly press one of the seek buttons The unit will stop at the first station it finds in the direction you have chosen Manual Tuning Use the cursor up or down arrow buttons to tune up or down the frequency band in small increments or press and hold to increment quickly until you find a station you want to listen to Tourneo Connect Transit Connect CHC Canada United States of America 247 Sound Press the button to adjust the sound settings for bass treble balance Station Preset Buttons This feature allows you to store your favorite stations They can be recalled by selecting the appropriate frequency band and pressing one of the preset buttons 1 Select a frequency band 2 Tune to the station required 3 Press and hold one of the preset buttons The audio unit will also mute momentarily as confirmation You can repeat this on each frequency band and for each preset button Clock Button This will allow you to adjust the clock settings 1 Press the clock button until Set Hour is displayed 2 Use the cursor up or down arrow buttons to set the correct hour 3 Press the clock button again until Set Minutes is displayed 4 Use the cursor up or down arrow buttons to set the correct minutes Setting 24 Hour or 12 Hour Display Press the MENU button until 24 Hour is displayed Use the cursor up or down arrow buttons to t
393. out a heated exterior mirror switch they will turn on automatically when you switch the heated rear window on Note On vehicles without a heated rear window the heated rear window button will turn on the heated mirrors Note Do not remove ice from the mirror glass with a scraper Do not adjust a frozen in place mirror glass This may cause damage to the mirror glass or the heated exterior mirror assembly Note Cleaning your windows and mirrors See Vehicle Care page 199 CABIN AIR FILTER Your vehicle is equipped with a cabin air filter It is located behind the center console The particulate filtration system reduces the concentration of airborne particles such as dust spores and pollen in the air supplied to the interior of your vehicle Note Make sure you have a cabin air filter installed at all times This prevents foreign objects from entering the system Running the system without a filter in place could result in degradation or damage to the system Climate Control The particulate filtration system gives you and your passengers the following benefits It improves your driving comfort by reducing particle concentration It improves the interior compartment cleanliness It protects the climate control components from particle deposits Replace the filter at regular intervals See Scheduled Maintenance page 372 For additional cabin air filter information or to replace the filter see an a
394. outboard passenger and rear seat safety belts have both types of locking modes described as follows Tourneo Connect Transit Connect CHC Canada United States of America Vehicle Sensitive Mode This is the normal retractor mode which allows free shoulder belt length adjustment to your movements and locking in response to vehicle movement For example if the driver brakes suddenly or turns a corner sharply or the vehicle receives an impact of approximately 5 mph 8 km h or more the combination safety belts will lock to help reduce forward movement of the driver and passengers In addition the retractor is designed to lock if the webbing is pulled out too quickly If this occurs let the safety belt retract slightly and pull webbing out againina slow and controlled manner Automatic Locking Mode In this mode the shoulder belt is automatically pre locked The safety belt will still retract to remove any slack in the shoulder belt The automatic locking mode is not available on the driver safety belt When to Use the Automatic Locking Mode This mode should be used any time a child safety seat except a booster is installed in passenger front or rear seating positions Children 12 years old and under should be correctly restrained in a rear seating position whenever possible See Child Safety page 13 Safety Belts How to Use the Automatic Locking Mode E142591 1 Buckle the combination lap and shoulder
395. peed of less than 3 mph 5 km h and your vehicle is not moving but a moving object is approaching the rear of your vehicle at a speed of less than 3 mph 5 km h and your vehicle is moving at a speed of less than 3 mph 5 km h anda moving object is approaching the rear of your vehicle at a speed of less than 3 mph 5 km h Move the transmission selector lever from R reverse or press the parking aid button to switch the system off If a fault is present in the system a warning message appears in the information display and does not allow you to switch the system on Front and Rear Sensing System The front and rear parking aid sensors turn on automatically when you move the transmission selector lever to R reverse D drive or L low and your vehicle is moving at a speed of less than 7 mph 12 km h Parking Aids cue Nus w e E130382 A The front parking aid sensor coverage area is up to 31 inches 80 centimeters from the center of your vehicle s front bumper and up to 14 inches 35 centimeters to the side of your vehicle s front bumper The rear parking aid sensor coverage area is up to 72 inches 183 centimeters from the center of your vehicle s rear bumper There is a decreased coverage area at the outer corners Audible warnings will sound when large objects are within the sensor coverage areas of either bumper in the following manner You will hear a high pitched tone from
396. plication If you find map data errors you may report them directly to Nokia by going to http mapreporter navteg com Nokia evaluates all reported map errors and responds with the result of their investigation by e mail Navigation Map Updates Annual navigation map updates are available for purchase through your dealership by calling 8Q00 NAVMAPS in Mexico call 01 800 557 5539 or going to www navigation com ford You need to specify the make and model of your vehicle to determine if there is an update available Navigation Voice Commands i the voice button on the steering wheel controls After the tone say any of the following commands When in navigation mode press us Navigation system voice commands Navigation system voice commands Destination POI Destination POI category Destination previous destination Destination street address Detour n3 Navigation Navigation voice volume decrease Navigation voice volume increase Repeat instruction Show 3D Show heading up Show map Show north up Show route Cancel next waypoint Show turn list Cancel route n2 Destination Destination lt nametag gt Destination lt POI category gt Destination favorites Destination home Destination intersection Destination nearest lt POI category gt Destination
397. port auxiliary input jack line in or stream music from your Bluetooth enabled phone SYNC USB Press OK to access music plugged into your USB port You can also plug in devices to charge them if supported by your device Once connected the system indexes any readable media files 280 Tourneo Connect Transit Connect CHC Canada United States of America SYNC If Equipped When you select You can Bluetooth Audio This is a phone dependent feature that allows you to stream music playing on your Bluetooth enabled phone If supported by your device you can press SEEK to play the previous or next track SYNC Line In Press OK to select and play music from your portable music player over your vehicle s speakers Media Settings Choose to shuffle or repeat your music and select your Autoplay settings Once you turn these selections on they remain on you turn them off Press SEEK to play the previous or next track Shuffle Press OK to shuffle available media files in the current playlist To shuffle all media tracks you must select Play Allin the play menu and then select Shuffle Repeat Press OK to repeat any song Autoplay Turn autoplay on to listen to music processed during indexing Turn autoplay off to allow the indexing process to finish before the system plays any of your music Mobile Apps Interact with SYNC capable mobile applications on your
398. provide the services you request for continuous improvement the service may collect and record call details and voice communications For more information see SYNC Services Terms and Conditions at www SYNCMyRide com If you do not want Ford or its service providers to collect your vehicle travel information or other information identified in the Terms and Conditions do not subscribe or use the service MyFord Touch i equipped SYNC Services uses advanced vehicle sensors integrated GPS technology and comprehensive map and traffic data to give you personalized traffic reports precise turn by turn directions business search news sports weather and more For a complete list of services or to learn more please visit www SYNCMyRide com Connecting to SYNC Services Using Voice Commands uf 1 Press the voice button 2 When prompted say Services This initiates an outgoing call to SYNC Services using your paired and connected Bluetooth enabled cellular phone 3 Once you connect to the service follow the voice prompts to request the desired service such as Traffic or Directions You can also say What are my choices to receive a list of available services from which to choose 4 Say Services to return to the Services main menu or for help say Help Connecting to SYNC Services Using the Touchscreen 7 If your vehicle is equipped with Navigation press the Information button I
399. ptional and do not have Reject the call by pressing and holding to be spoken for the system to understand the phone button the command Making Calls Ignore the call by doing nothing Phone Options during an Active Call Press the voice icon and when prompted say 1 Say Call lt name gt or Dial then the desired number During an active call you have more menu features that become available such as putting a call on hold or joining calls Use the arrow buttons to scroll through the 2 Whenthesystem confirms the number menu options say Dial again to initiate the call To erase the last spoken digit say Delete or press the left arrow button To erase all 1 Press MENU during an active call 2 After selecting Active Call Menu press spoken digits say Clear or press and hold OK the left arrow button 3 Scroll to cycle through the following To end the call press and hold the phone options button When you select You can Mute Call Mute the call Privacy Switch a call from an active hands free environment to your cellular phone for a more private conversation Press OK when Privacy on off appears The display indicates In Privacy and the system transfers your call Call Hold Put an active call on hold Press OK when Hold on off appears To answer another call at this time press the phone button Enter Tones Enter tones such as numbers for passwords Scroll unti
400. quipped Destination Emergency Street Address Intersection City Center Map Edit Route Cancel Route Enter the necessary information into the highlighted text fields in any order For address destination entry the Go button appears once you enter all the necessary information Pressing the Go button makes the address location appear on the map If you choose Previous Destination the last 20 destinations you have selected appear Select Set as Dest to make this your destination You can also choose to set this as a waypoint have the system route to this point on the way to your current destination or save it as a favorite The system considers any Avoid Areas selections in its route calculation Choose from up to three different types of routes and then select Start Route Fastest Uses the fastest moving roads possible Shortest Uses the shortest distance possible Eco Route Uses the most fuel efficient route Tourneo Connect Transit Connect CHC Canada United States of America You can cancel the route or have the system demo the route for you Select Route Prefs to set route preferences like avoiding freeways tollroads ferries and car trains as well as to use or not use high occupancy vehicle lanes High occupancy vehicle lanes are also known as carpool or diamond lanes People who ride in buses vanpools or carpools use these lanes Note f your vehicle i
401. r Public Transit review a list of services and facilities the Education average room or meal price as well as the website This screen displays the point of interest icon such as Auto Dealership To expand these listings press the in front of the listing Hotel The system also allows you to sort alphabetically by distance or by cityseekr listings if available cityseekr PP Coffeehouse Note cityseekr point of interest POI information is limited to approximately 912 3 cities 881 in the United States 20 in Food amp Drink Canada and 11 in Mexico Nightlife 345 Tourneo Connect Transit Connect CHC Canada United States of America MyFord Touch i equipped Attraction This icon appears when your selection exists in multiple categories within the system When you are viewing more information for hotels cityseekr also tells you if the hotel has certain services and facilities using icons such as Restaurant Business center Handicap facilities Laundry Refrigerator 24 hour room service Fitness center Internet access Pool Wi fi For restaurants cityseekr can provide information such as star rating average cost review handicap access hours of operation and website address For hotels cityseekr can provide information such as star rating price category review check in and checkout times hotel service icons and website address Setting Your
402. r agents or employees of any of the foregoing be liable for any decision made or action taken by you or anyone else in reliance on the information provided by the TeleNav Software TeleNav also does not warrant the accuracy of the map or other data used for the TeleNav Software Such data may not always reflect reality due to among other things road closures construction weather new roads and other changing conditions You are responsible for the entire risk arising out of your use of the TeleNav Software For example but without limitation you agree not to rely on the TeleNav Software for critical navigation in areas where the well being or survival of you or others is dependent onthe accuracy of navigation as the maps or functionality of the TeleNav Software are not intended to support such high risk applications especially in more remote geographical areas TELENAV EXPRESSLY DISCLAIMS AND EXCLUDES ALL WARRANTIES IN CONNECTION WITH THE TELENAV SOFTWARE WHETHER STATUTORY EXPRESS OR IMPLIED INCLUDING ALL WARRANTIES WHICH MAY ARISE FROM COURSE OF DEALING CUSTOM OR TRADE AND INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NON INFRINGEMENT OF THIRD PARTY RIGHTS WITH RESPECT TO THE TELENAV SOFTWARE Certain jurisdictions do not permit the disclaimer of certain warranties so this limitation may not apply to you Appendices 5 Limitation of Liability TO T
403. r blades at least once per year for optimum performance Poor wiper quality can be improved by cleaning the wiper blades and the windshield Changing the Front Wiper Blades 1 Pull the wiper blade and arm away from the glass E129990 2 2 Press the locking buttons together 3 Rotate and remove the wiper blade 4 Install in the reverse order Note Make sure that the wiper blade locks into place Lower the wiper arm and blade back to the windshield The wiper arms will automatically return to their normal position when you switch the ignition on Rear Window Wiper Blades Liftgate 1 Lift the wiper arm Tourneo Connect Transit Connect CHC Canada United States of America E130060 2 Slightly rotate the wiper blade from the wiper arm 3 Disengage the wiper blade from the wiper arm 4 Remove the wiper blade Install new wiper blades in the reverse order Note Vake sure that the wiper blade locks into place E165586 1 Lift the wiper arm Maintenance 2 Position the wiper blade at right angles to the wiper arm E93786 F 6 Remove the wiper blade Install new wiper blades in the reverse order E93784 Note Make sure that the wiper blade locks into place 3 Disengage the wiper blade from the wiper arm ADJUSTING THE HEADLAMPS Vertical Aim Adjustment If your vehicle has been involved in a crash have the aim of the headlamp beam checked by an authorized dealer
404. r damage the phone which could prevent 911 Assist from working properly Note The SYNC 911 Assist feature must be set on prior to the incident MyFord Touch it equipped Note Before setting this feature on make sure that you read the 911 Assist Privacy Notice later in this section for important information Note f any user turns 911 Assist on or off that setting applies for all paired phones If 91 Assist is turned off either a voice message plays or a display message or icon comes on or both when your vehicle is started after a previously paired phone connects Note Fvery phone operates differently While SYNC 911 Assist works with most cellular phones some may have trouble using this feature If a crash deploys an airbag excludes knee airbags and rear inflatable safety belts if equipped or activates the fuel pump shut off your SYNC equipped vehicle may be able to contact emergency services by dialing 911 through a paired and connected Bluetooth enabled phone You can learn more about the 911 Assist feature visit www SYNCMyRide com www SYNCMyRide ca or www syncmaroute ca See Supplementary Restraints System page 33 Important information regarding airbag deployment is in this chapter See Roadside Emergencies page 156 Important information regarding the fuel pump shut off is in this chapter Setting 911 Assist On If your vehicle is equipped with Navigation touch the i e 2 ES
405. r inflation may cause uneven treadwear patterns Always inflate your tires to the Ford recommended inflation pressure even if itis less than the maximum inflation pressure information found on the tire The Ford recommended tire inflation pressure is found on the Safety Compliance Certification Label Tourneo Connect Transit Connect CHC Canada United States of America affixed to either the door hinge pillar door latch post or the door edge that meets the door latch post next to the driver s seating position or Tire Label which is located on the B Pillar or the edge of the driver s door Failure to follow the tire pressure recommendations can cause uneven treadwear patterns and adversely affect the way your vehicle handles Maximum Inflation Pressure is the tire manufacturer s maximum permissible pressure or the pressure at which the maximum load can be carried by the tire This pressure is normally higher than the manufacturer s recommended cold inflation pressure which can be found on the Safety Compliance Certification Label affixed to either the door hinge pillar door latch post or the door edge that meets the door latch post next to the driver s seating position or Tire Label which is located onthe B Pillar or the edge of the driver s door The cold inflation pressure should never be set lower than the recommended pressure on the Safety Compliance Certification Label or Tire Label Wheels and Tires
406. r vehicle We recommend against the use of any handheld device while driving and encourage the use of voice operated systems when possible Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving MyFord Touch it equipped This system uses a four corner strategy to provide quick access to several vehicle features and settings The touchscreen provides easy interaction with your cell phone entertainment information and system settings The corners display active modes within the menus for example your cell phone s status Note Some features are not available while your vehicle is moving Note You can access the Home or Information menus by pressing the relevent button on the steering wheel controls Note You can access the entertainment features for 30 minutes after you switch the ignition off and no doors are opened PHONE Press to select any of the following Phone Quick Dial Phonebook History Messaging Settings NAVIGATION Press to select any of the following My Home Favorites Previous Destinations Point of Interest Emergency Street Address Intersection City Center Map Edit Route Cancel Route SETTINGS 293 Tourneo Connect Transit Connect CHC Canada United States of America Press to select any of the following Clock Display Sound Vehicle Settings Help HOME Press to access the home screen Note Depending on your vehicle
407. radio mode press Options Audio System Troubleshooting Radio display Condition Possible action Acquiring Radio requires more than No action required This two seconds to produce audio for the selected channel message should disappear shortly Sat Fault SIRIUS system failure There is an internal module or system failure present If this message does not clear shortly or with an igni tion key cycle your receiver may have a fault See an authorized dealer for service Invalid Channel The channel is no longer available Tune to another channel or choose another preset Unsubscribed Channel Your subscription does not include this channel Contact SIRIUS at 1 888 539 7474 to subscribe to the channel or tune to another channel No Signal The signal is lost fromthe The signal is blocked When SIRIUS satellite or SIRIUS you move into an open area tower to your vehicle the signal should return antenna Updating Update of channel No action required The programming in progress process may take up to three minutes Call SIRIUS 1 888 539 7474 Your satellite service is no longer available Contact SIRIUS at 1 888 539 7474 to resolve subscription issues None found Check Channel Guide All the channels in the selected category are either skipped or locked Use the channel guide to turn off the Lock or Skip function on that station Subscription
408. raint may also block light from reaching the sensor The mirror will dim automatically to reduce glare when bright lights are detected from behind your vehicle It will automatically return to normal reflection when you select reverse gear to make sure you have a clear view when backing up SUN SHADES VEHICLES WITH PANORAMIC ROOF PANEL iF equipPep WARNINGS Do not let children play with the sun shade or leave them unattended in the vehicle They may seriously hurt themselves Windows and Mirrors WARNINGS When closing the sun shade you should verify that it is free of obstructions and make sure that children and pets are not in the proximity of the sunshade The control is located in the overhead console The sun shade has a one touch open and close feature To stop motion during one touch operation press the controla second time Opening and Closing the Sun Shade Ii gt il E138668 Fully press and release the front of the control to open the sun shade Fully press and release the rear of the control to close the sun shade Bounce Back The sun shade will stop automatically while closing It will reverse some distance if there is an obstacle in the way Sun Shade Relearning WARNING The bounce back function is not active during this procedure Make sure that there are no obstacles in the way of the moving sun shade Tourneo Connect Transit Connect CHC Canada United States
409. rake When you leave your vehicle always apply the parking brake Failure to leave your vehicle securely parked may lead to a crash or injury See Parking Brake page 122 You must remain in your vehicle once the system activates Failure to follow this warning could result in serious personal injury or death Tourneo Connect Transit Connect CHC Canada United States of America WARNINGS During all times you are responsible for controlling your vehicle supervising the system and intervening if required Failure to take care may result in the loss of control of your vehicle serious personal injury or death The system will turn off if a malfunction is apparent or if you rev the engine excessively Failure to take care may result in the loss of control of your vehicle serious personal injury or death The system makes it easier to pull away when your vehicle is on a slope without the need to use the parking brake When the system iis active your vehicle will remain stationary on the slope for two to three seconds after you release the brake pedal This allows time to move your foot from the brake to the accelerator pedal The brakes are released automatically once the engine has developed sufficient drive to prevent your vehicle from rolling down the slope This is an advantage when pulling away on aslope for example from a car park ramp traffic lights or when reversing uphill into a parking space Th
410. ral things such as how you drive the conditions you drive under and how you maintain your vehicle There are some things to keepin mind that may improve your fuel economy Accelerate and slow down in a smooth moderate fashion Drive at steady speeds Anticipate stops slowing down may eliminate the need to stop Combine errands and minimize stop and go driving When running errands go to the furthest destination first and then work your way back home Close the windows for high speed driving Drive at reasonable speeds Traveling at 65 mph 105 kph uses about 15 less fuel than traveling at 75 mph 121 kph Keep the tires properly inflated and use only the recommended size Use the recommended engine oil Perform all regularly scheduled maintenance There are also some things you may want to avoid doing because they reduce your fuel economy Avoid sudden or hard accelerations Avoid revving the engine before turning off the car Avoid long idle periods Driving Hints Do not warm up your vehicle on cold mornings Reduce the use of air conditioning and heat Avoid using speed control in hilly terrain Do not rest your foot on the brake pedal while driving Avoid carrying unnecessary weight approximately 1 mpg 0 4 kilometers liter is lost for every 400 lbs 180 kilograms of weight carried Avoid adding particular accessories to your vehicle e g bug deflectors rollbars light bars running boa
411. rds ski racks Avoid driving with the wheels out of alignment COLD WEATHER PRECAUTIONS The functional operation of some components and systems can be affected at temperatures below 13 F 25 C DRIVING THROUGH WATER WARNINGS Drive through water in an emergency only and not as part of normal driving Engine damage can occur if water enters the air filter In an emergency you can drive your vehicle through water to a maximum depth of 8 inches 200 millimeters and ata maximum speed of 6 mph 10 km h You must take extra care when driving through flowing water Tourneo Connect Transit Connect CHC Canada United States of America When driving in water maintain a low speed and do not stop your vehicle After driving through water and as soon as it is safe to do so Depress the brake pedal lightly to check that the brakes are functioning correctly Check that the horn works Check that your vehicle s lamps are fully operational Check the power assistance of the steering system FLOOR MATS iF couippep K a E142666 WARNINGS Always use floor mats that are designed to fit the foot well of your vehicle leaving the pedal area unobstructed and which can be firmly secured to retention posts so that they cannot slip out of position and interfere with the pedals or impair safe operation of your vehicle in other ways Incorrectly fitted floor mats can cause the accelerator pedal to
412. re manner in your vehicle so that they will not interfere with your driving and will not prevent the operation of any safety device such as an airbag You agree to indemnify and hold TeleNav harmless against all claims resulting from any dangerous or otherwise inappropriate use of the TeleNav Software in any moving vehicle including as a result of your failure to comply with the directions above 2 Account Information You agree a when registering the TeleNav Software to provide TeleNav with true accurate current and complete information about yourself and b to inform TeleNav promptly of any changes to such information and to keep it true accurate current and complete 3 Software License Subject to your compliance with the terms of this Agreement TeleNav hereby grants to you a personal non exclusive non transferable license except as expressly permitted below in connection with your permanent transfer of the TeleNav Software license without the right to sublicense to use the TeleNav Software in object code form only in order to access and use the TeleNav Software This license shall terminate upon Appendices any termination or expiration of this Agreement You agree that you will use the TeleNav Software only for your personal business or leisure purposes and not to provide commercial navigation services to other parties 3 1 License Limitations You agree not to do any of the following
413. re with a tire B 145 Indicates the nominal gauge including spare if width of the tire in millimeters equipped Inflate all tires to the from sidewall edge to sidewall inflation pressure recommended edge In general the larger the by Ford Motor Company number the wider the tire C 80 Indicates the aspect ratio which gives the tire s ratio of height to width Numbers of 70 or lower indicate a short sidewall D D Indicates a diagonal type tire R Indicates a radial type tire 214 Tourneo Connect Transit Connect CHC Canada United States of America Wheels and Tires WARNING A Under inflation is the most common cause of tire failures and may result in severe tire cracking tread separation or blowout with unexpected loss of vehicle control and increased risk of injury Under inflation increases sidewall flexing and rolling resistance resulting in heat buildup and internal damage to the tire It also may result in unnecessary tire stress irregular wear loss of vehicle control and accidents A tire can lose up to half of its air pressure and not appear to be flat You are strongly urged to buy a reliable tire pressure gauge as automatic service station gauges may be inaccurate Ford recommends the use of a digital or dial type tire pressure gauge rather than a stick type tire pressure gauge Use the recommended cold inflation pressure for optimum tire performance and wear Under inflation or ove
414. red with your vehicle See Towing Points page 150 Tow ropes or rigid towing bars must be placed on the same side For example right hand rear towing point to right hand front towing point 152 Tourneo Connect Transit Connect CHC Canada United States of America You must use a tow rope or rigid towing bar that is of the correct strength for the weight of the towing vehicle and the vehicle that is being towed Note Using a rigid towing bar is the safest way to tow a vehicle The weight of the vehicle that is being towed must not exceed the weight of the towing vehicle Recreational Vehicle Towing Follow these guidelines to prevent damage to your vehicle s transmission if you have a need for recreational vehicle towing For example towing your vehicle behind a motorhome Your vehicle cannot be flat towed with all wheels on the ground beyond the limits set out above as vehicle or transmission damage may occur See Emergency Towing You must place your vehicle on a car hauling trailer or place the front wheels of your vehicle on a tow dolly If you are using a tow dolly follow the instructions specified by the equipment provider Note Put your vehicle s climate control system in recirculated air mode to prevent exhaust fumes from entering the vehicle See Climate Control page 87 Driving Hints BREAKING IN You need to break in new tires for approximately 300 miles 480 kilometers During this time
415. ree minutes Temperature Control E133115 You can set the temperature between 60 F 15 5 C and 85 F 29 5 C In position LO the system switches to permanent cooling In position HI the system switches to permanent heating Note f you select either position LO or HI the system does not regulate a stable temperature Mono Mode In this mode the temperature settings for both the driver side and passenger side are linked If you adjust the setting using the rotary control on the driver side the system adjusts the temperature to the same setting on the passenger side Tourneo Connect Transit Connect CHC Canada United States of America 91 Switching Mono Mode Off Select a temperature for the passenger side using the rotary control on the passenger side Mono mode automatically switches off The temperature on the driver side remains unchanged You can now adjust the driver side and passenger side temperatures independently The temperature settings for each side are shown in the display Switching Mono Mode Back On Press and hold the AUTO button The passenger side temperature is adjusted to the driver side temperature setting HINTS ON CONTROLLING THE INTERIOR CLIMATE General Hints Note Prolonged use of recirculated air may cause the windows to fog up Note A small amount of air may be felt from the footwell air vents regardless of the air distribution setting Note 70 reduce humidity
416. res as defined in Title 49 Code of Federal Regulations Part 575 104 2 U S Department of Transportation Tire quality grades The U S Department of Transportation requires Ford Motor Company to give you the following information about tire grades exactly as the government has written it Treadwear The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions ona specified government test course For example a tire graded 150 would wear 1 2 times as well on Wheels and Tires the government course as a tire graded 100 The relative performance of tires depends upon the actual conditions of their use however and may depart significantly from the norm due to variations in driving habits service practices and differences in road characteristics and climate Traction AA ABC WARNING A The traction grade assigned to this tire is based on straight ahead braking traction tests and does not include acceleration cornering hydroplaning or peak traction characteristics The traction grades from highest to lowest are AA A B and C The grades represent the tire s ability to stop on wet pavement as measured under controlled conditions on specified government test surfaces of asphalt and concrete A tire marked C may have poor traction performance Tourneo Connect Transit Connect CHC Canada United States of America Temperature ABC WARNIN
417. ress OK to select System Info Access the Auto Version number as well as the FDN number Press OK to select MAP Profile This is a Bluetooth component which can further help your phone with the exchange of text messages Return Exit the current menu 270 Tourneo Connect Transit Connect CHC Canada United States of America SYNC If Equipped SYNC APPLICATIONS AND SERVICES iF equippep In order for the following features to work your cellular phone must be compatible with SYNC To check your phone s compatibility visit www SYNCMyRide com www SYNCMyRide ca or www syncmaroute ca SYNC Services Provides access to traffic directions and information such as travel horoscopes stock prices and more 911 Assist Can alert 911 in the event of an emergency Vehicle Health Report Provides a diagnostic and maintenance report card of your vehicle This is an optional feature and available in the United States only 911 Assist WARNINGS Unless the 911 Assist setting is set on before a crash the system will not dial for help which could delay response time potentially increasing the risk of serious injury or death after a crash Do not wait for 911 Assist to make an emergency call if you can do it yourself Dial emergency services immediately to avoid delayed response time which could increase the risk of serious injury or death after a crash If you do not hear 911 Assi
418. revent rust Cover chrome and stainless steel parts witha thick coat of auto wax to prevent discoloration Re wax as necessary when your vehicle is washed Lubricate all hood door and trunk lid hinges and latches with a light grade oil Cover interior trim to prevent fading Keep all rubber parts free from oil and solvents The engine oil and filter should be changed prior to storage as used engine oil contain contaminates that may cause engine damage Start the engine every 15 days Run at fast idle until it reaches normal operating temperature With your foot on the brake shift through all the gears while the engine is running Fuel system Fill the fuel tank with high quality fuel until the first automatic shutoff of the fuel pump nozzle Cooling system Protect against freezing temperatures When removing your vehicle from storage check coolant fluid level Confirm there are no cooling system leaks and fluid is at the recommended level 204 Tourneo Connect Transit Connect CHC Canada United States of America Battery Check and recharge as necessary Keep connections clean If storing your vehicle for more than 30 days without recharging the battery it may be advisable to disconnect the battery cables to ensure battery charge is maintained for quick starting Note f battery cables are disconnected it will be necessary to reset memory features Brakes Make sure brakes and parking brake
419. revious song MyFord Touch it equipped Hands free calling is one of the main features of SYNC Once you pair your phone you can access many options using the touchscreen or voice commands While the system supports a variety of features many are dependent on your cellular phone s functionality At a minimum most cellular phones with Bluetooth wireless technology support the following functions Answering an incoming call Ending a call Using privacy mode Dialing a number Redialing Call waiting notification Caller ID Other features such as text messaging using Bluetooth and automatic phonebook download are phone dependent features To check your phone s compatibility see your phone s user manual and visit www SYNCMyRide com www SYNCMyRide ca or www syncmaroute ca Pairing Your Phone for the First Time WARNING Driving while distracted can result in loss of vehicle control crash and injury We strongly recommend that you use extreme caution when using any device that may take your focus off the road Your primary responsibility is the safe operation of your vehicle We recommend against the use of any handheld device while driving and encourage the use of voice operated systems when possible Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving Tourneo Connect Transit Connect CHC Canada United States of America
420. river heated seat F35 15A Passenger heated seat F36 Not used F37 20A Power sunblind F38 Not used F39 E Not used F40 Not used F41 Not used F42 Not used F43 Not used F44 Not used F45 Not used F46 Not used Relay Circuits switched RI Ignition switch R2 Rear heating ventilation and air conditioning motor R3 Not used R4 Not used R5 Not used R6 Not used 174 Tourneo Connect Transit Connect CHC Canada United States of America Fuses CHANGING A FUSE Fuses WARNING Always replace a fuse with one that has the specified amperage rating Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire E142430 If electrical components in the vehicle are not working a fuse may have blown Blown fuses are identified by a broken wire within the fuse Check the appropriate fuses components Standard Fuse Amperage Rating and Color before replacing any electrical Tourneo Connect Transit Connect CHC Canada United States of America Color Fuse rating Micro fuses Dual micro fuses M type fuses J type fuses 5A Tan Tan 7 5A Brown Brown z 10A Red Red 15A Blue Blue Grey 20A Yellow Light Blue Blue 25A White White White 30A Green Pink Pink 40A Green Green 50A Red 60A E Yellow 175 Maintenance GENERAL INFORMATION Have your vehi
421. rized dealer for service Invalid Channel The channel is no longer Tune to another channel or available choose another preset Unsubscribed Channel Your subscription does not Contact SIRIUS at 1 888 include this channel 539 7474 to subscribe to the channel or tune to another channel 320 Tourneo Connect Transit Connect CHC Canada United States of America MyFord Touch it equipped Radio display Troubleshooting tips Cause Action 1 888 539 7474 longer available No Signal The signal is lost fromthe The signal is blocked When SIRIUS satellite or SIRIUS you move into an open area tower to your vehicle the signal should return antenna Updating Update of channel No action required The programming in progress process may take up to three minutes Call SIRIUS Your satellite service isno Contact SIRIUS at 1 888 539 7474 to resolve subscription issues No Channels Available All the channels in the selected category are either skipped or locked Use the channel guide to turn off the Lock or Skip function on that station Subscription Updated SIRIUS has updated the channels available for your vehicle No action required SIRIUS Satellite Radio Voice Commands If you are listening to SIRIUS us satellite radio press the voice If you are not listening to SIRIUS satellite radio press the voice button and after
422. rmarket equipment weight Powertrain Maximum GCWR lb Maximum Loaded kg Trailer Weight lb kg 1 6L SWB van 5 820 lb 2 640 kg 2 000 lb 907 kg 1 6L LWB van 5 919 lb 2 685 kg 2 000 lb 907 kg 1 6L SWB wagon 5 981 lb 2 713 kg 2 000 lb 907 kg 1 6L LWB wagon 6 180 lb 2 803 kg 2 000 lb 907 kg 2 5L SWB van 5 840 lb 2 649 kg 2 000 lb 907 kg 2 5L LWB Van 5 959 lb 2 703 kg 2 000 lb 907 kg 2 5L SWB Wagon 6 021 lb 2 731 kg 2 000 lb 907 kg 2 5L LWB Wagon 6 325 lb 2 869 kg 2 000 lb 907 kg Calculated with SAE J2807 method 147 Tourneo Connect Transit Connect CHC Canada United States of America Towing ESSENTIAL TOWING CHECKS Follow these guidelines for safe towing Do not tow a trailer until you drive your vehicle at least 1000 miles 1600 kilometers Consult your local motor vehicle laws for towing a trailer See the instructions included with towing accessories for the correct installation and adjustment specifications Service your vehicle more frequently if you tow a trailer See Scheduled Maintenance page 372 If you use a rental trailer follow the rental agency s instructions Another chapter of this manual contains load specification terms found on the tire label and Safety Compliance label and instructions on calculating your vehicle s load See Load Limit page 137 Remember to account for t
423. rment of the following Handling stability and braking performance Comfort and noise Ground clearance and parking at curbs Winter weather driving capability Wet weather driving capability All wheel driving capability if applicable 3 Full size dissimilar spare without label on wheel When driving with the full size dissimilar spare wheel and tire assembly do not Exceed 70 mph 113 km h Use more than one dissimilar spare wheel and tire assembly at a time Use commercial car washing equipment Use snow chains on the end of the vehicle with the dissimilar spare wheel and tire assembly The usage of a full size dissimilar spare wheel and tire assembly can lead to impairment of the following Handling stability and braking performance Comfort and noise Ground clearance and parking at curbs Winter weather driving capability Wet weather driving capability All wheel driving capability Wheels and Tires When driving with the full size dissimilar spare wheel and tire assembly additional caution should be given to Towing a trailer Driving vehicles equipped with a camper body Driving vehicles with a load on the cargo rack Drive cautiously when using a full size dissimilar spare wheel and tire assembly and seek service as soon as possible Tire Change Procedure WARNINGS When one of the front wheels is off the ground the transmission alone will not prevent the vehicle from movi
424. rtist File Folder Album and Genre touch the on screen album art You can also touch What s Playing to hear how the system pronounces the current band and song This can be helpful when using voice commands to make sure the system correctly plays your request SD Card and USB Voice Commands If you are listening to a USB us device or an SD card press the voice button on the steering wheel controls When prompted say any of the following commands If you are not listening to a USB device or an SD card press the voice button and after the tone say USB or SD card then any of the following commands MyFord Touch if equipped USB or SD CARD Browse Play podcast episode lt name gt Next Play similar music Pause Play song lt name gt Play Play TV show lt name gt Play album lt name gt Play TV show episode lt name gt Play all Play video lt name gt Play artist lt name gt i Play video podcast episode lt name gt Play audiobook lt name gt Play video playlist lt name gt Play author lt name gt Previous Play composer lt name gt Repeat all Play folder lt name gt Repeat off Play genre lt name gt Repeat one Play movie lt name gt Shuffle Play music video lt name gt Shuffle off Play playlist lt name gt What s this Play podcast lt name gt Help
425. s Vehicles Without Panoramic Roof Panel 64 Courtesy LAMP cseesecsesessessesesteseeseseessseeseeteeeesesees 64 Luggage Compartment Lamp Reading Lamps Interior Mirror Auto Dimming M Introduction J Jump Starting the Vehicle 157 To Connect the Booster Cables 157 To Start the ENgine ccs 158 Keys and Remote Controls cccccccsesseseees 42 L Lighting Control Headlamp Flasher 8 High Beams wou Parking Lamps LISHTING cccseeeeee General Information Load Carriers See Roof Racks and Load Carriers Load Carrying Load Limit Special Loading Instructions for Owners of Pick up Trucks and Utility type VEMIGISS Sse tisstscsseatsscsntesicteivtases chess cledstgenattectetise 144 Vehicle Loading with and without a MAL lies densi E racaassiezsiacanssasencacetiantese 137 Tourneo Connect Transit Connect CHC Canada United States of America 393 Locking and Unlocking Auto lock and Auto unlock Feature Emergency Locking with the Key Locking and Unlocking the Doors From E E a E dict AEA TT 47 Locking and Unlocking the Doors with the KEV E a 47 Remote CONtrOl ccccccessssssssestesesessesseeeeseenees 47 Smart Unlocks For Integrated Keyhead GSI E siirinsesi 48 Luggage Anchor POINTS Lug Nuts See Changing a Road Wheel ccceeeeeee 227 M Maintenance General Information Manual Climate Control Manual Liftgate Opening and Closing the Liftgate M
426. s advanced features such as 91 Assist Vehicle Health Report and SYNC Services When you select You can Phone Redial Redial the last number called if available Press OK to select and then press OK again to confirm Call History Access any previously dialed received or missed calls after you connect your Bluetooth enabled phone to SYNC 1 Press OK to select 2 Scroll to select from Call History Incoming Call History Outgoing or Call History Missed Press OK to make your selection 3 Press OK or the phone button to call the desired selec tion 263 Tourneo Connect Transit Connect CHC Canada United States of America SYNC If Equipped When you select You can Note The system attempts to automatically re download your phonebook and call history each time your phone connects to SYNC if the auto download feature is on and your Bluetooth enabled cellular phone supports this feature Phonebook Access and call any contacts in your previously down loaded phonebook 1 Press OK to confirm and enter If your phonebook has fewer than 255 listings they appear alphabetically in flat file mode If there are more than 255 entries the system organizes them into alphabetical categories 2 Scroll until the desired contact appears then press OK 3 Press OK or the phone button Text Message Send download and delete text messages Phone Settings View your p
427. s connected to SYNC Return Exit the current menu Downloading times are phone dependent and quantity dependent When Auto Download is on it automatically deletes any changes additions or deletions saved since your last download 1 Press the phone button to enter the System Settings phone menu This menu provides access to your 2 Scroll to System Settings Press OK Bluetooth Devices and Advanced menu 3 Scroll to Bluetooth Devices Press OK features Use the arrow buttons to scroll through the menu options Bluetooth Devices A Scroll to select from the following options The Bluetooth Devices menu allows you to add connect and delete devices set a phone as primary as well as turn your Bluetooth feature on and off If you select You can Add Bluetooth Device See Using SYNC With Your Phone page 259 Connect Bluetooth Device Connect a previously paired Bluetooth enabled phone 1 Press OK to select and view a list of previously paired phones 2 Scroll until you find the desired device and then press OK to connect the phone Set as Primary Phone Set a previously paired phone as your primary phone Press OK to select and scroll to select the desired phone Press OK to confirm SYNC attempts to connect with the primary phone at every ignition cycle When you select a phone as a primary phone it appears first in the list and the system marks it wit
428. s each MP3 track on the disc noted by the mp3 file extension from TOO to a maximum of T255 The maximum number of playable MP3 files may be less depending on the structure of the CD and exact model of radio present Audio System MP3 folder mode represents a folder structure consisting of one level of folders The CD player numbers all MP3 tracks on the disc noted by the mp3 file extension and all folders containing MP3 files from FOO1 folder TOO track to F253 T255 Creating discs with only one level of folders helps with navigation through the disc files If you are burning your own MP3 discs it is important to understand how the system reads the structures you create While various files may be present files with extensions other than mp3 only files with the mp3 extension are played other files are ignored by the system This enables you to use the same MP3 disc for a variety of tasks on your work computer home computer and your in vehicle system In track mode the system displays and plays the structure as if it were only one level deep all mp3 files play regardless of being in a specific folder In folder mode the system only plays the mp3 files in the current folder SOURCE E156662 Tourneo Connect Transit Connect CHC Canada United States of America AUDIO UNIT VEHICLES WITH PREMIUM AM FM CD ir EQUIPPED WARNING Driving while distracted can result in d f loss of vehicle co
429. s folder Search genre lt name gt Play previous track Play song lt name gt Play track lt name gt Search song lt name gt Search track lt name gt Shuffle off Refine album lt name gt Refine artist lt name gt 2 Refine song lt name gt Refine track lt name gt Repeat off Repeat on Search album lt name gt Shuffle on Similar music What s playing lt name gt is a dynamic listing meaning that it could be the name of anything such as a group artist or song This voice command is not available until indexing is complete This voice command is only available in folder mode Voice command guide Autoplay Turn autoplay on to listen to music processed during indexing Turn autoplay off to allow the indexing process to finish before the system plays any of your music Search genre or Play genre The system searches all the data from your indexed music and if available begins to play the chosen type of music You can only play genres of music that are present in the GENRE metadata tags that you have on your digital media player Similar music The system compiles a playlist and then plays music similar to what is currently playing from the USB port using indexed metadata information 279 Tourneo Connect Transit Connect CHC Canada United
430. s on a recognized road and you do not press the Start Route button the system defaults to the Fastest Route option and begins guidance During route guidance you can press the talking bubble icon that appears in the upper right navigation corner green bar if you want the system to repeat route guidance information When the system repeats the last guidance instruction it updates the distance to the next guidance instruction since it detects when the vehicle is moving Point of Interest POI Categories Main categories Food Drink amp Dining Travel amp Transportation Financial Emergency Community Health amp Medicine Automotive Shopping Entertainment amp Arts MyFord Touch it equipped Main categories Recreation amp Sports Government H da Domestic Services citysee kr Subcategories 5142034 l cityseekr when available is a service that Restaurant provides more information about certain points of interest such as restaurants Golf hotels and attractions Parking When you have selected a point of interest Home amp Garden the location and information appear such as address and phone number If cityseekr Personal Care Services lists the point of interest more information is available such as a brief description check in and checkout times or restaurant Govt Office hours A Press More Information for a longe
431. s the voice icon and when prompted say USB 3 You can now play music by saying any of the appropriate voice commands See the media voice commands To Connect Using the System Menu 1 Plug the device into the USB port 2 Press AUX and then MENU to enter the media menu 3 Scroll to Select Source Press OK 4 Scroll to USB Press OK 5 Depending on how many digital media files are on your connected device Indexing may appear in the radio display When indexing is complete the screen returns to the Play menu Tourneo Connect Transit Connect CHC Canada United States of America 278 Press OK and scroll through selections of Play All Albums Genres Playlists Tracks Explore USB Similar Music Return What s Playing At any time when a track is playing you can press the voice icon and ask the system What s playing The system reads the metadata tags if populated of the playing track to you Media Voice Commands Press the voice icon When us prompted say USB then any of the following USB Autoplay off Autoplay on Connections Pause Play Play album lt name gt Play all Play artist lt name gt Play genre lt name gt n3 Play next folder Play next track SYNC If Equipped USB Play playlist lt name gt USB Search artist lt name gt n3 Play previou
432. s to access the track similar music or evento explore what display indicates there is no media If there is on your USB device are media files you have the following Note f your digital media player has a options power switch make sure you switch it on before plugging it in When you select You can Play All Play all indexed media tracks from your playing device in flat file mode one at a time in numerical order Press OK to select The first track title appears in the display Artists Sort all indexed media by artist Once selected the system lists and then play all artists and tracks alphabetically If there are fewer than 255 indexed artists the system lists them alphabetically in flat file mode If there are more than 255 the system categorizes them alphabetically 282 Tourneo Connect Transit Connect CHC Canada United States of America SYNC If Equipped Albums When you select You can 1 Press OK to select You can select to play All Artists or any indexed artist 2 Scroll to choose the desired artist Press OK Sort all indexed media by albums If there are fewer than 255 indexed albums the system lists them alphabetically in flat file mode If there are more than 255 the system categorizes them alphabetically 1 Press OK to enter the album menu and select from playing all albums or from any individual indexed album 2 Scroll to choose the desired album Press OK
433. s to be propelled by the airbag into your face and torso causing serious injury Airbags can kill or injure a childina child seat Never place a rear facing child seat in front of an active airbag If you must use a forward facing child seat inthe front seat move the seat upon which the child seat is installed all the way back E151127 The driver and front passenger airbags will deploy during significant frontal and near frontal crashes The driver and passenger front airbag system consists of driver and passenger airbag modules front passenger sensing system Q crash sensors and monitoring N system with readiness indicator See Crash Sensors and Airbag Indicator page 40 Tourneo Connect Transit Connect CHC Canada United States of America 34 Proper Driver and Front Passenger Seating Adjustment WARNING National Highway Traffic Safety Administration NHTSA recommends a minimum distance of at least 10 inches 25 centimeters between an occupant s chest and the driver airbag module To properly position yourself away from the airbag Move your seat to the rear as far as you can while still reaching the pedals comfortably Recline the seat slightly one or two degrees from the upright position After all occupants have adjusted their seats and put on safety belts it is very important that they continue to sit properly A properly seated occupant sits upright leaning against the
434. s will switch off automatically after a short period of time to prevent your vehicle battery from losing charge To switch them back on switch the ignition on for a short period of time Luggage Compartment Lamp The luggage compartment lamp will switch on and off automatically when you open and close the doors If you unlock the doors with the remote control they will switch on They will switch off automatically after a short period of time Lighting INTERIOR LAMPS VEHICLES WITH PANORAMIC ROOF PANEL Side Mounted Lamp E139419 A Reading lamp on and off switch B Door function switch C All lamps on and off switch Press switch B to turn all lamps off when a door is open Press the switch again to turn all lamps on You can control all lamps using switch C Tourneo Connect Transit Connect CHC Canada United States of America Center Mounted Lamp A B ooa DAN c A Right hand side reading lamp on and off switch B Left hand side reading lamp on and off switch C Door function switch D All lamps on and off switch E139420 Press switch C to turn all lamps off when a door is open Press the switch again to turn all lamps on You can control all lamps using switch D Luggage Compartment Lamp The luggage compartment lamp will switch on and off automatically when you open and close the doors If you unlock the doors with the remote control they will switch on They will switch off autom
435. s you may see on your vehicle A Safety alert See Owner s Manual EJ Air conditioning system Gy Anti lock braking system Avoid smoking flames or sparks Jas 1m Introduction A Battery Al Battery acid Brake fluid non petroleum based Brake system Cabin air filter la Child seat tether anchor AALS Cruise control 2 Do not open when hot 3 Engine air filter U ies Vv Engine coolant Engine coolant temperature ad E Tourneo Connect Transit Connect CHC Canada United States of America Engine oil Explosive gas Fan warning Fasten safety belt app Front airbag de Front fog lamps Fuel pump reset Fuse compartment Hazard warning flashers Heated rear window Heated windshield Interior luggage compartment release Jekki iels W w Q x Keep out of reach of children on Lighting control pS I Introduction f Low tire pressure warning e Maintain correct fluid level Note operating instructions Panic alarm afefe Parking aid U p Parking brake Power steering fluid Power windows front rear Power window lockout Service engine soon alel felel Side airbag J Shield the eyes Stability control A Windshield wash and wipe ae Tourneo Connect Transit Connect CHC Canada United States of America DATA RECORDING Service Data Recording Service data recorders in your vehicle are capable of collecti
436. se of the SOFTWARE The third party sites are not under the control of MS Microsoft Corporation their affiliates and or their designated agent Neither MS nor Microsoft Corporation nor their affiliates nor their designated agent are responsible for i the contents of any third party sites any links contained in third party sites or any changes or updates to third party sites or ii webcasting or any other form of transmission received from any third party sites If the SOFTWARE provides links to third party sites those links are provided to you only as a convenience and the inclusion of any link does not imply an endorsement of the third party site by MS Microsoft Corporation their affiliates and or their designated agent Obligation to Drive Responsibly You recognize your obligation to drive responsibly and keep attention on the road You will read and abide with the DEVICE operating instructions particularly as they pertain to safety and assumes any risk associated with the use of the DEVICE UPGRADES AND RECOVERY MEDIA If the SOFTWARE is provided by FORD MOTOR COMPANY separate from the DEVICE on media such as a ROM chip CD ROM disk s or via web download or other means and is labeled For Upgrade Purposes Only or For Recovery Purposes Only you may install one 1 copy of such SOFTWARE onto the DEVICE asa replacement copy for the existing SOFTWARE anduse it in accordance with this EULA including any additional
437. seat warnings will only be given to front seat occupants as determined by the front passenger sensing system If the Belt Minder warnings have expired warnings for about five minutes for one occupant driver or front passenger the other occupant can still activate the Belt Minder feature 29 Tourneo Connect Transit Connect CHC Canada United States of America Safety Belts If Then The driver s and front passenger s safety belts are buckled before the ignition switch is turned to the on position or less than 1 2 minutes have elapsed since the ignition switch has been turned to on The Belt Minder feature will not activate The driver s or front passenger s safety belt isnot buckled when the vehicle has reached at least 6 mph 9 7 km h and 1 2 minutes have elapsed since the ignition switch has been turned to on The Belt Minder feature is activated the safety belt warning light illuminates and the warning chime sounds for six seconds every 25 seconds repeating for about five minutes or until the safety belts are buckled The driver s or front passenger s safety belt becomes unbuckled for about one minute while the vehicle is traveling at least 6 mph 9 7km h and more than 1 2 minutes have elapsed since the ignition switch has been turned to on The Belt Minder feature is activated the safety belt warning light illuminates and the warning chime sounds for six seconds
438. seconds at a time E129188 To use the washer pull the lever toward you When you release the lever the wipers will operate for a short time Wipers and Washers REAR WINDOW WIPER AND WASHERS iF couipPeD Rear Window Wiper E171615 A Intermittent wipe B Low speed wipe Off Press the top of the button at the end of the lever to change between intermittent and low speed wipe Press the bottom of the button to turn the wiper off When you switch on the front wipers and then you move the transmission selector lever to reverse R the rear wiper will turn on automatically to intermittent wipe Rear Window Washer SS E167407 To use the washer push the lever away from you When you release the lever wiping will continue for a short period of time 59 Tourneo Connect Transit Connect CHC Canada United States of America Lighting GENERAL INFORMATION CondensationinLamp Assemblies Exterior lamps have vents to accommodate normal changes in air pressure Condensation can be anatural by product of this design When moist air enters the lamp assembly through the vents there is a possibility that condensation can occur when the temperature is cold When normal condensation occurs a fine mist can form on the interior of the lens The fine mist eventually clears and exits through the vents during normal operation Clearing time may take as long as 48 hours under dry weather cond
439. select Vehicle Health and then press OK 3 Scroll to select from the following options SYNC If Equipped Vehicle health report options User Preferences Press OK to select and enter the menu Scroll to select from Automatic Reports Press OK to and select On or Off Select On to have SYNC automatically prompt you to run a health report at certain mileage intervals Mileage Intervals Press OK Scroll to select between 5000 7500 or 10000 mile intervals and press OK to make your selection Return Press OK to exit the menu Run Report Press OK for SYNC to run a health report of your vehicle s diagnostic systems and send the results to Ford where it combines with scheduled maintenance information open recalls and other field service actions and vehicle inspec dealer tion items that still need servicing from an authorized You must first turn this feature on before you can select the desired mileage interval Vehicle Health Report Privacy Notice When you create a Vehicle Health Report Ford Motor Company may collect your cellular phone number to process your report request and diagnostic information about your vehicle Certain versions or updates to Vehicle Health Report may also collect more vehicle information Ford may use your vehicle information it collects for any purpose If you do not want to disclose your cellular phone number or vehicle information do not run
440. ser is not using the MyKey An admin key holder cleared the MyKeys and created new MykKeys The key system has been reset 46 Tourneo Connect Transit Connect CHC Canada United States of America Locks LOCKING AND UNLOCKING Remote Control The remote control can be used any time your vehicle is not running Unlocking the Doors Note You can unlock the driver door with the key Use the key when the remote control is not functioning Note When you lock your vehicle for several weeks the remote control will be switched off Your vehicle must be unlocked and the engine started using the key Unlocking and starting your vehicle once will enable the remote control One Stage Unlocking Press the button to unlock all the a doors The direction indicators will flash Two Stage Unlocking Press the button to unlock the a driver door Press the button again within three seconds to unlock all doors The direction indicators will flash Reprogramming the Unlocking Function You can reprogram the unlocking function using the remote control to change between one stage and two stage unlocking See Remote Control page 42 Locking the Doors Press the button to lock all the doors The direction indicators will flash twice Tourneo Connect Transit Connect CHC Canada United States of America Press the button again within three seconds to confirm that all the doors are closed The doors
441. ses GPS technology and advanced vehicle sensors to collect the vehicle s current location travel direction and speed vehicle travel information only to help provide you with the directions traffic reports or business searches that you request If you do not want Ford or its vendors to receive this information do not activate the service Ford Motor Company and the Introduction vendorsit uses to provide you with this information do not store your vehicle travel information For more information see Traffic Directions and Information Terms and Conditions See SYNC page 255 CALIFORNIA PROPOSITION 65 WARNING Some constituents of engine exhaust certain vehicle components certain fluids contained in vehicles and certain products of component wear contain or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm PERCHLORATE Certain components in your vehicle such as airbag modules safety belt pretensioners and remote control batteries may contain perchlorate material Special handling may apply for service or vehicle end of life disposal For more information visit Web Address www dtsc ca gov hazardouswaste perchlorate FORD CREDIT U S Only Ford Credit offers a full range of financing and lease plans to help you acquire your vehicle If you have financed or leased your vehicle through Ford Credit tha
442. sesseseeeseees 200 eaning the Windows and Wiper BAG OS EE EEATT 201 201 eaning the Instrument Panel and Instrument Cluster Lens eaning Leather Seats Repairing Minor Paint Damage Tourneo Connect Transit Connect CHC Canada United States of America C C Cleaning the INteriOr eseesesteseeteeees C C Technical Specifications 232 Capacities and Specific ations Engine Specifications 1 6L 233 Engine Specifications 2 5L 233 Motorcraft Parts 1 6L 234 Motorcraft Parts 2 5 Lowen 236 Vehicle Identification Numbet 237 Vehicle Certification Label 237 Transmission Code Designation 238 Audio System General INFOrMAtION cceseesestesesteseeseees 239 Audio unit Vehicles With Premium AM ETA EA D EEEE EAE 240 SYNC Audio unit Vehicles With AM FM CD SYNC Satellite RAGIO w eects 243 Audio unit Vehicles With AM FM 245 Digital RAGIOsiscciccicctenetheiecaceel ines 248 Satellite RAGIOsccsccstcccssecessecessecessececacdeatiersess 250 Audio Input Jack 253 USB Port 253 Media HUD u ccessscseeseeseesesseeseesesseeseeseessessenees 253 Audio TrOUDIESNOOTING ccescesesteseeeeee 254 SYNC General INfOrmMatiOn cccccesessesseseeseees 255 Table of Contents Using Voice RECOSNITION Luu 257 Using SYNC With Your Phone 259 SYNC Applications and Services 271
443. shift to P Park 2 Turnoff the engine and remove the key if equipped 3 Block the wheels Working with the Engine On WARNING To reduce the risk of vehicle damage and or personal burn injuries do not start your engine with the air cleaner removed and do not remove it while the engine is running 1 Set the parking brake and shift to P Park 2 Block the wheels OPENING AND CLOSING THE HOOD Opening the Hood E164919 1 Open the front door 2 Pull the hood release handle Maintenance E164920 3 Move the catch to the left E87786 4 Open the hood and support it with the support rod Closing the Hood 1 Remove the support rod from the catch and secure correctly 2 Lower the hood and allow it to drop under its own weight for the last 8 inches to 12 inches 20 centimeters to 30 centimeters Note Make sure the hood is fully closed 177 Tourneo Connect Transit Connect CHC Canada United States of America Maintenance UNDER HOOD OVERVIEW 1 6L Engine coolant reservoir See Engine Oil Check page 180 Engine oil filler cap See Engine Oil Dipstick page 180 Engine oil dipstick See Engine Oil Dipstick page 180 Brake and clutch fluid reservoir See Brake Fluid Check page 183 Battery See Changing the 12V Battery page 184 Engine compartment fuse box See Fuses page 165 Air cleaner See Changing the Engine Air Filter page 195
444. sible solution s There is excessive back The audio control settings Review your phone s manual ground noise during a phone on your phone may be about audio adjustments call affecting SYNC perform ance During a call can hear the This may be a possible Try turning off the device other person but they phone malfunction resetting the device cannot hear me removing the device s battery then trying again SYNC is not able to down This is a phone dependent Go to the website to review load my phonebook feature your phone s compatibility This may be a possible Try turning off the device phone malfunction resetting the device or removing the device s battery then trying again Try pushing your phone book contacts to SYNC by using the Add Contacts feature Use the SYNCmyphone feature available on the website 286 Tourneo Connect Transit Connect CHC Canada United States of America SYNC If Equipped Phone issues Possible cause s Possible solution s The system says Phonebook Downloaded but the phonebook in SYNC is empty or missing contacts This may be a limitation on your phone s capability Try pushing your phone book contacts to SYNC by using the Add Contacts feature If the missing contacts are stored on your SIM card try moving them to the device memory Remove any pictures or special ring tones associ ated with the missing conta
445. signs of excessive wear should not be used because they are more likely to blow out or fail Improper or inadequate vehicle maintenance can cause tires to wear abnormally Inspect all your tires including the spare frequently and replace them if one or more of the following conditions exist Tourneo Connect Transit Connect CHC Canada United States of America Tire Wear E142546 When the tread is worn down to 1 16th of an inch 2 mm tires must be replaced to help prevent your vehicle from skidding and hydroplaning Built in treadwear indicators or wear bars which look like narrow strips of smooth rubber across the tread will appear on the tire when the tread is worn down to 1 16th of an inch 2mm When the tire tread wears down to the same height as these wear bars the tire is worn out and must be replaced Damage Periodically inspect the tire treads and sidewalls for damage such as bulges in the tread or sidewalls cracks in the tread groove and separation in the tread or sidewall If damage is observed Wheels and Tires or suspected have the tire inspected by a tire professional Tires can be damaged during off road use so inspection after off road use is also recommended Age WARNING A Tires degrade over time depending on many factors such as weather storage conditions and conditions of use such as load speed inflation pressure etc the tires experience throughout their lives
446. sit Connect CHC Canada United States of America 273 Note This feature may not function properly if you have enabled caller ID blocking on your cellular phone Before running a report review the Vehicle Health Report Privacy Notice Note n order to allow a break in period for your vehicle you may not be able to create a Vehicle Health Report until your vehicle odometer has reached 200 miles Note Cellular phone and SMS charges may apply when making a report Register for Vehicle Health Report and set your report preferences at www SYNCMyRide com After registering you can request a Vehicle Health Report inside your vehicle Return to your account at www SYNCMyRide com to view your report You can also choose for SYNC to remind you automatically to run reports at specific mileage intervals The system allows you to check your vehicle s overall health in the form of a diagnostic report card The vehicle health report contains valuable information such as Vehicle diagnostic information Scheduled maintenance Open recalls and Field Service Actions Items noted during vehicle inspections by an authorized dealer that still need servicing You canrunareport after your vehicle has been running a minimum of 60 seconds by pressing the voice button and saying Vehicle health report or pressing the phone button To run a report using the phone button 1 Press the phone button to enter phone menu 2 Scroll to
447. sit Connect CHC Canada United States of America Removing the Seats E168682 1 Raise the seat 2 Rotate the locking lever 3 Remove the seat Refitting the Seat 1 Align the seat catches push the seat down and lock into position 2 Unfold the seat backward and lock into position 3 Unfold the seat back backward and lock into position Seats Vehicles With Seven Seats Second Row Seats Folding the Seat Flat E167555 3 Pull the large strap on the rear of the seatback 4 Move the seat forward to the lowered position Note A distinct click will be heard when the seat is locked in the lowered position Note Rear row occupants can sit next toa seat in the same row that has the seatback in the folded position but not when the seat is in the tilted position E167554 1 Pull the strap on the side of the seatback 2 Fold the seatback forward 102 Tourneo Connect Transit Connect CHC Canada United States of America Seats Unfolding the Seat E169637 E167640 1 Pull the large strap on the rear of the Folding the Seat Flat seatback lift the seat and push down to lock into position 1 Move the seat fully backward 2 Pull the short strap on the rear of the seatback unfold the seat back backward and lock into position Third Row Seats Moving the Seat Backward and Forward WARNING Rock the seat backward and forward after releasing the lever to make sure that it is
448. solid when digital audio is playing When this logo is available you may also see Title and Artist fields on screen The multicast indicator appears in FM mode only if the current station is broadcasting multiple digital broadcasts The highlighted numbers signify available digital channels where new or different content is available HD1 signifies the main programming status and is available in analog and digital broadcasts Other multicast stations HD2 through HD7 are only available digitally TAG allows you to save a song to download later when you are on an acquired HD Radio station and the feature is on To turn the feature on and use it press 1 AM or FM 2 Options 3 TAG Button 4 On 5 When you hear a song you like press TAG Tourneo Connect Transit Connect CHC Canada United States of America 314 The system automatically saves the song s information and transfers it to your portable music player if supported when you connect it to the system The system automatically transfers the tag to your player if already connected and a pop up confirms the transfer When you access iTunes with your portable music player the tags appear to you as a reminder The system allows you to tag up to approximately 100 songs For a list of devices that support tagging see www SYNCMyRide com www SYNCMyRide ca or www syncmaroute ca When HD Radio broadcasts are active you can access the
449. st within five seconds of the crash the system or phone may be damaged or non functional A Tourneo Connect Transit Connect CHC Canada United States of America 271 WARNINGS Always place your phone in a secure location in your vehicle so it does not become a projectile or get damaged in a crash Failure to do so may cause serious injury to someone or damage the phone which could prevent 911 Assist from working properly 1y Note The SYNC 911 Assist feature must be set on before the incident Note Before setting this feature on make sure that you read the 911 Assist Privacy Notice later in this section for important information Note f any user turns 911 Assist on or off that setting applies for all paired phones If 91 Assist is turned off either a voice message plays or a display message or icon comes on or both when your vehicle is started after a previously paired phone connects Note Every phone operates differently While SYNC 911 Assist works with most cellular phones some may have trouble using this feature If a crash deploys an airbag excluding knee airbags and rear inflatable safety belts if equipped or activates the fuel pump shut off your SYNC equipped vehicle may be able to contact emergency services by dialing 911 through a paired and connected Bluetooth enabled phone You can learn more about the 911 Assist feature visit www SYNCMyRide com www SYNCMyRide ca or www syncmarou
450. such as game playing file transfer and internet browsing Press for more information 307 Tourneo Connect Transit Connect CHC Canada United States of America MyFord Touch it equipped Wi Fi Gateway Access Point Settings allows you to view and change settings for using SYNC as the internet gateway Gateway Access Point Device List allows you to view recent connections to your Wi Fi system USB Mobile Broadband Instead of using Wi Fi your system can also use a USB mobile broadband connection to access the internet You must turn on your mobile broadband device on your personal computer before connecting it to the system This screen allows you to set up what is your typical area for your USB mobile broadband connection USB mobile broadband settings may not display if the device is already on You can select the following Country Carrier Phone Number User Name and Password Bluetooth Settings Shows you the currently paired devices as well as giving you your typical Bluetooth options to connect disconnect set as favorite delete and add device Bluetooth is a registered trademark of the Bluetooth SIG Prioritize Connection Choose your connection methods and change them as Methods needed You can select to Change Order and have the system either always attempt to connect using a USB mobile broadband or using Wi Fi Help bf CJFi Es press CERTIFIED 1 Settings
451. sure that the replacement or alternate tires and wheels allow the TPMS to continue to function properly Wheels and Tires The tire pressure monitoring system complies with part 15 of the FCC rules and with RSS 210 of Industry Canada Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Changing Tires With a Tire Pressure Monitoring System E142549 Note Fach road tire is equipped with a tire pressure sensor located inside the wheel and tire assembly cavity The pressure sensor is attached to the valve stem The pressure sensor is covered by the tire and is not visible unless the tire is removed Take care when changing the tire to avoid damaging the sensor You should always have your tires serviced by an authorized dealer Check the tire pressure periodically at least monthly using an accurate tire gauge See Inflating Your Tires in this chapter Tourneo Connect Transit Connect CHC Canada United States of America Understanding the Tire Pressure Monitoring System The system measures the pressure in the four road tires and sends the tire pressure readings to your vehicle The low tire pressure warning light will illuminate if any of the tire pressures are significantly low If the warning light is illuminated one or more of the tires are und
452. t The system creates a new list of similar songs and begins playing This feature does not include tracks with incomplete metadata information Return Exit the current menu With certain playing devices if your metadata tags are not populated the tracks are not available in voice recognition play menu or similar music However if you place these tracks onto your playing device in Mass Storage Device Mode they are available in voice recognition play menu browsing and similar music The system places Unknown items into any unpopulated metadata tag Press AUX and then MENU to enter System Settings the media menu Bluetooth Devices 2 Scroll to System Settings Press OK Scroll to Bluetooth Devices Press OK The Bluetooth Devices menu allows you to add connect and delete a device as turn the Bluetooth feature on and off When you select You can ira Pair more devices to the system Add Bl etooth DEVICE 1 Press OK to select and press OK again when Find SYNC appears in the display 2 Follow the directions in your phone s manual to put your phone into discovery mode A six digit PIN appears in the display 3 When prompted on your phone s six digit display enter the PIN Connect Bluetooth Device Connect a previously paired Bluetooth enabled device 1 Press OK to select and view a list of previously paired devices 2 Scroll until you find the desired device and then press OK to conn
453. t listed as standard may be different on units built for Export Refer to this Owner s Manual for all other required information and warnings Child Safety GENERAL INFORMATION See the following sections for directions on how to properly use safety restraints for children WARNINGS Always make sure your child is secured properly in a device that is appropriate for their height age and weight Child safety restraints must be bought separately from your vehicle Failure to follow these instructions and guidelines may result in an increased risk of serious injury or death to your child All children are shaped differently The recommendations for safety restraints are based on probable child height age and weight thresholds from National Highway Traffic Safety Administration and other safety organizations or are the minimum 1y Tourneo Connect Transit Connect CHC Canada United States of America WARNINGS requirements of law Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician CPST and consult your pediatrician to make sure your child seat is appropriate for your child and is compatible with and properly installed in your vehicle To locate a child seat fitting station and CPST contact the NHTSA toll free at 1 888 327 4236 or go to http www nhtsa dot gov In Canada check with your local St John Ambulance office for referral to a CPST or for further information contact your
454. t the period of time that the headlamps will remain on See Information Displays page 76 6l Tourneo Connect Transit Connect CHC Canada United States of America Lighting When the headlamp switch is in the Autolamps position the windshield wiper activated exterior lamps will turn on within 10 seconds when you switch the windshield wipers on The exterior lamps will turn off approximately 60 seconds after you switch the windshield wipers off This feature does not turn on the exterior lamps during a mist wipe while the wipers are on to clear washer fluid during a wash condition if the wipers are in automatic or intermittent modes Note f you have autolamps and autowipers switched on the low beam headlamps will turn on automatically when the windshield wipers operate continuously Note You may have to manually switch the headlamps on in severe weather conditions Note f you have autolamps switched on you can only switch the high beam headlamps on once the system has turned the headlamps on INSTRUMENT LIGHTING DIMMER E132712 Tourneo Connect Transit Connect CHC Canada United States of America 62 Press it repeatedly or press it and hold it until the desired level is reached Note f you disconnect the battery or it loses charge the instrument lighting will return to its brightest setting HEADLAMP EXIT DELAY After you switch the ignition off you can switch the he
455. ta recorder Ford Motor Company and Ford of Canada do not access event data recorder information without obtaining consent unless pursuant to court order Tourneo Connect Transit Connect CHC Canada United States of America 10 or where required by law enforcement other government authorities or other third parties acting with lawful authority Other parties may seek to access the information independently of Ford Motor Company and Ford of Canada Note ncluding to the extent that any law pertaining to Event Data Recorders applies to SYNC or its features please note the following Once 911 Assist if equipped is enabled set ON 911 Assist may through any paired and connected cell phone disclose to emergency services that the vehicle has been ina crash involving the deployment of an airbag or in certain vehicles the activation of the fuel pump shut off Certain versions or updates to 911 Assist may also be capable of being used to electronically or verbally provide to 911 operators the vehicle location such as latitude and longitude and or other details about the vehicle or crash or personal information about the occupants to assist 91 operators to provide the most appropriate emergency services If you do not want to disclose this information do not activate the 911 Assist feature See SYNC page 255 Additionally when you connect to Traffic Directions and Information if equipped U S only the service u
456. take a weaker one and the audio system may mute ence Satellite radio signal interfer Your display may show ACQUIRING to indicate the interference and the audio system may mute SIRIUS Satellite Radio Service Note S R US reserves the unrestricted right to change rearrange add or delete programming including canceling moving or adding particular channels and its prices at any time with or without notice to you Ford Motor Company shall not be responsible for any such programming changes BW xm SATELLITE RADIO E142593 Tourneo Connect Transit Connect CHC Canada United States of America SIRIUS satellite radio is a subscription based satellite radio service that broadcasts a variety of music sports news weather traffic and entertainment programming Your factory installed SIRIUS satellite radio system includes hardware and a limited subscription term which begins on the date of sale or lease of your vehicle See an authorized dealer for availability For more information on extended subscription terms a service fee is required the online media player and a complete list of SIRIUS satellite radio channels and other features please visit www siriusxm com in the United States www sirius ca in Canada or call SIRIUS at 1 888 539 7474 Satellite Radio Electronic Serial Number ESN You need your ESN to activate modify or track your satellite radio account When in satellite
457. tates of America TAG Button This feature is available when HD Radio is on and allows you to tag a song to download later When you select On TAG appears on screen when HD Radio is active You can touch TAG to save the information of the song that is playing When you plug in your portable music player the information transfers if supported by your device When you are connected to iTunes the tags appear to remind you of the songs you would like to download See HD Radio information later in this chapter Direct Tune Touch this button to enter the desired station number when prompted Touch Enter when you are done HD Radio Information If Available Note HD Radio broadcasts are not available in all markets HD Radio technology is the digital evolution of analog AM FM radio Your system has a special receiver that allows it to receive digital broadcasts where available in addition to the analog broadcasts it already receives Digital broadcasts provide a better sound quality than analog broadcasts with free crystal clear audio and no static or distortion For more information and a guide to available stations and programming please visit www hdradio com When HD Radio is on and you tune to a station broadcasting HD Radio technology you may notice the following indicators on your screen MyFord Touch if equipped E142616 The HD Radio logo blinks when acquiring a digital station and stays
458. te You can operate your audio system AUDIO UNIT VEHICLES WITH AM FM CD SYNC SATELLITE RADIO iF EquipPED WARNING Driving while distracted can result in T loss of vehicle control crash and injury We strongly recommend that you use extreme caution when using any device that may take your focus off the road Your primary responsibility is the safe operation of your vehicle We recommend against the use of any hand held device while driving and encourage the use of voice operated systems when possible Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving Tourneo Connect Transit Connect CHC Canada United States of America for up to one hour after you switch the ignition off Press the on and off control to operate the system with the ignition turned off The system automatically turns off after one hour Note Some features such as SIRIUS satellite radio may not be available in your location Check with an authorized dealer Audio System SIRIUS MEDIA PHONE MENU H J K J l H E166685 A Eject Press this button to eject a CD B Cursor arrows Press these buttons to scroll through on screen audio system choices Cc OK Press this button to confirm menu selections D Information Press this button to access any available radio or CDinformation E TUNE and TUNE Press these buttons to manually search the frequency band F Number b
459. te ca See Supplementary Restraints System page 33 Important information about airbag deployment is in this chapter See Roadside Emergencies page 156 Important information about the fuel pump shut off is in this chapter SYNC If Equipped Setting 911 Assist On 1 Press the phone button to enter the phone menu 2 Scroll to select 911 Assist 3 Press OK to confirm and enter the 911 Assist menu 4 Scroll to select between On and Off 5 Press OK when the desired option appears in the radio display Set On or Set Off appears in the display as confirmation Off selections include Off with reminder Provides a display and voice reminder at phone connection at vehicle start Off without reminder Provides a display reminder only without a voice reminder at phone connection To make sure that 911 Assist works properly SYNC must be powered and working properly at the time of the incident and throughout feature activation and use The 911 Assist feature must be set on before the incident You must pair and connect a Bluetooth enabled and compatible cell phone to SYNC Aconnected Bluetooth enabled phone must have the ability to make and maintain an outgoing call at the time of the incident Aconnected Bluetooth enabled phone must have adequate network coverage battery power and signal strength The vehicle must have battery power and be located in the U S Canada
460. te places if programmed Fuel Prices Touch this button to view fuel prices at stations close to your vehicle s location or on an active navigation route Movie Listings Touch this button to view nearby movie theaters and their show times if available Weather Touch this button to view the nearby weather current weather or the five day forecast for the chosen area Select Map to see the weather map which can show storms radar information charts and winds Select Area to select from a listing of weather locations Sports Info Touch this button to view scores and schedules from a variety of sports You can also save up to 10 favorite teams for easier access The score automatically refreshes when a game is in progress MyFord Touch it equipped Ski Conditions Touch this button to view ski conditions for a specific area SIRIUS Travel Link Voice Commands Press the voice button on the steering wheel controls When prompted say any of the following commands SIRIUS TRAVEL LINK 5 day weather forecast Fuel prices Movie listings Sports headlines Sports schedules Sports related commands My teams NBA NFL NHL WNBA Help Additional sports related voice commands Baseball headlines Baseball schedule Baseball scores College basketball headlines Sports scores Traffic
461. tes you should stop and check your tires as soon as possible and inflate them to the proper pressure Driving on a significantly under inflated tire causes the tire to overheat and can lead to tire failure Under inflation also reduces fuel efficiency and tire tread life and may affect the vehicle s handling and stopping ability Please note that the TPMS is nota substitute for proper tire maintenance and it is the driver s responsibility to maintain correct tire pressure even if under inflation has not reached the level to trigger illumination of the TPMS low tire pressure telltale Your vehicle has also been equipped with a TPMS malfunction indicator to indicate when the system is not operating properly The TPMS malfunction indicator is combined with the low tire pressure telltale When the system detects a malfunction the telltale will flash for approximately one minute and then remain continuously illuminated This sequence will continue upon subsequent vehicle start ups as long as the malfunction exists When the malfunction indicator is illuminated the system may not be able to detect or signal low tire pressure as intended TPMS malfunctions may occur for a variety of reasons including the installation of replacement or alternate tires or wheels on the vehicle that prevent the TPMS from functioning properly Always check the TPMS malfunction telltale after replacing one or more tires or wheels on your vehicle to en
462. tes of America MyFord Touch if equipped SETTINGS E161968 Clock Display Sound Vehicle Settings Help Under this menu you can set your clock access and adjust the display sound and vehicle settings as well as access settings for specific modes or the help feature mmondwuopyp Clock To make adjustments using the touchscreen press Note You cannot manually set the date Your vehicle s GPS does this for you Tourneo Connect Transit Connect CHC Canada United States of America Note f the battery has been disconnected your vehicle needs to acquire a GPS signal to update the clock Once your vehicle acquires the signal it may take a few minutes for the update to display the correct time 1 Settings icon 2 Clock 3 or to adjust the time MyFord Touch it equipped From this screen you can also make other adjustments such as 12 hour or 24 hour mode activate GPS time synchronization and have the system automatically update new time zones You can also turn the outside air temperature display off and on It appears at the top center of the touchscreen next to the time and date The system automatically saves any updates you make to the settings Display You can adjust the touchscreen display through the touchscreen or by pressing the voice button on the steering wheel controls and when prompted say Display settings 1 Settings icon 2 Display Then select
463. text messages 1 Press the phone button 2 Scroll to Text Message and then press OK Scroll to select from the following options Send Text Message allows you to send anew text message based ona pre defined set of 15 messages Download Unread Msgs allows you to download your unread messages only to SYNC To download the messages press OK to select The display indicates that it is downloading your messages When it is complete SYNC takes you to your inbox Delete All Messages allows you to delete current text messages from SYNC not your phone To delete the messages press OK to select The display indicates when it is finished deleting all your text messages SYNC returns you to the text message menu Return exits the current menu when you press OK If you select Send Text Message 1 Press OK to select If the system detects your phone does not support this feature Unsupported appears in the display and SYNC returns to the main menu Scroll to cycle through the message options in the following chart SYNC If Equipped 3 Press OK when the desired selection 5 Press OK to enter the desired menu is in the display and scroll to select the specific 4 Enter the name of the recipient Scroll contact to cycle through Phonebook or Call 6 Press OK when the contact appears History entries You can also select and press OK again to confirm when Enter Number to say the desired the system asks if you w
464. th the booster seat manufacturer s instructions CHILD SEAT POSITIONING WARNINGS Airbags can kill or injure a child in a child seat Never place a rear facing child seat in front of an active airbag If you must use a forward facing child seat in the front seat move the vehicle seat upon which the child seat is installed all Tourneo Connect Transit Connect CHC Canada United States of America E142596 E142597 AD 22 WARNINGS the way back When possible all children age 12 and under should be properly restrained in a rear seating position If all children cannot be seated and restrained properly ina rear seating position properly restrain the largest child in the front seat Always carefully follow the instructions and warnings provided by the manufacturer of any child restraint to determine if the restraint device is appropriate for your child s size height weight or age Follow the child restraint manufacturer s instructions and warnings provided for installation and use in conjunction with the instructions and warnings provided by your vehicle Child Safety WARNINGS manufacturer A safety seat that is improperly installed or utilized is inappropriate for your child s height age or weight or does not properly fit the child may increase the risk of serious injury or death Never let a passenger hold a child on his or her lap while your vehicle is moving The passenger cannot protect the
465. that were developed by a group of automotive safety experts known as the Side Airbag Technical Working Group These recommended testing procedures help reduce the risk of injuries related to the deployment of side airbags including the Safety Canopy Supplementary Restraints System CRASH SENSORS AND AIRBAG INDICATOR WARNING Modifying or adding equipment to the front end of the vehicle including frame bumper front end body structure and recovery hooks may affect the performance of the airbag system increasing the risk of injury Do not modify the front end of your vehicle 1 The vehicle has a collection of crash and occupant sensors which provide information to the supplemental restraint system control module The system will deploy the front safety belt pretensioners driver airbag passenger airbag seat mounted side airbags safety canopy or side curtain airbags based on the type of crash frontal impact or side impact The supplemental restraint system control module will deploy the appropriate safety devices The supplemental restraint system control module also monitors the readiness of the above safety devices plus the crash and occupant sensors The readiness of the supplemental restraint system is indicated by a warning lamp in the instrument cluster or by a backup tone if the warning lamp is not working Routine maintenance of the airbags is not required If a fault is present in the supplemental
466. the Tourneo Connect Transit Connect CHC Canada United States of America Commercial Arbitration Rules of the American Arbitration Association and the judgment upon the award rendered by the arbitrator may be entered by any court having jurisdiction Note that there is no judge or jury in an arbitration proceeding and the decision of the arbitrator shall be binding upon both parties You expressly agree to waive your right to a jury trial This Agreement and performance hereunder will be governed by and construed in accordance with the laws of the State of California without giving effect to its conflict of laws provisions To the extent judicial action is necessary in connection with the binding arbitration both TeleNav and you agree to submit to the exclusive jurisdiction of the courts of the County of Santa Clara California The United Nations Convention on Contracts for the International Sale of Goods shall not apply 7 Assignment You may not resell assign or transfer this Agreement or any of your rights or obligations except in totality in connection with your permanent transfer of the TeleNav Software and expressly conditioned upon the new user of the TeleNav Software agreeing to be bound by the terms and conditions of this Agreement Any such sale assignment or transfer that is not expressly permitted under this paragraph will result in immediate termination of this Agreement without liability to TeleNav in
467. the tone say SIRIUS then any of the button on the steering wheel controls When prompted say any of the following commands following commands Tourneo Connect Transit Connect CHC Canada United States of America SIRIUS SIRIUS lt 0 223 gt SAT 2 preset lt gt lt Channel name gt SAT 3 Preset lt gt SAT 3 preset lt gt SAT SIRIUS off SAT preset lt gt SIRIUS on SAT 1 Sports game 321 MyFord Touch if equipped SIRIUS SAT 1 Preset lt gt Tune SAT 2 Help If you have said Sports game see the following Sports game chart If you have said Tune see the following Tune chart SPORTS GAME Tune to the lt college name gt game Tune to the lt team city gt game Tune to the lt team city gt lt team name gt game Tune to the lt team name gt game Help TUNE We 0 223 gt lt Channel Name gt Preset lt gt SAT SAT 1 SAT 1 preset lt gt SAT 2 SAT 2 preset lt gt SAT 3 SAT 3 preset lt gt Help 322 Tourneo Connect Transit Connect CHC Canada United States of America MyFord Touch it equipped cD Press the lower left corner of the D touchscreen and press the CD tab You can also advance and reverse the current track or current folder if applicable
468. the closed position Climate Control Side Air Vents To close the air vent slide the airflow direction control down E163442 MANUAL CLIMATE CONTROL E141421 88 Tourneo Connect Transit Connect CHC Canada United States of America Climate Control A Fan speed control Controls the volume of air circulated in your vehicle Adjust to select the desired fan speed or switch off If you switch the fan off the windshield may fog up B Recirculated air Press the button to switch between outside air and recirculated air When you select recirculated air the button illuminates and the air currently in the passenger compartment recirculates This can reduce the time needed to cool the interior and reduce unwanted odors from entering your vehicle C Temperature control Controls the temperature of the air circulated in your vehicle Adjust to select the desired temperature If you select MAX A C the system distributes recirculated air through the instrument panel air vents This mode is more economical and efficient than normal air conditioning When the temperature control is in the MAX A C position the air conditioning or recirculated air can be turned on and off D Air conditioning Press the button to switch the air conditioning on or off Air conditioning cools your vehicle using outside air To improve the performance of the air conditioning drive with the widows slightly open for the first two or three minutes A
469. the feature or set up your Vehicle Health Report profile at www SYNCMyRide com See www SYNCMyRide com Vehicle Health Report Terms and Conditions and Privacy Statement for more information Tourneo Connect Transit Connect CHC Canada United States of America 274 SYNC Services Traffic Directions amp Information TDI Note SYNC Services requires activation before use Visit www SYNCMyRide com to register and check your eligibility for complimentary services Standard phone and message rates may apply Subscription may be required You must also have the active SYNC Services Bluetooth enabled cellular phone paired and connected to the system in order to connect to and use SYNC Services See Using SYNC With Your Phone page 259 Note This feature does not function properly if you have enabled caller ID blocking on your cellular phone Make sure your cellular phone is not blocking caller ID before using SYNC Services SYNC If Equipped Note The driver is ultimately responsible for the safe operation of the vehicle and therefore must evaluate whether it is safe to follow the suggested directions Any navigation features provided are only an aid Make your driving decisions based on your observations of local conditions and existing traffic regulations Do not follow the route suggestions if doing so would result in an unsafe or illegal maneuver place you in an unsafe situation or if you would be directed
470. the following products as these may damage the leather oil petroleum based leather conditioners household cleaners alcohol solutions solvents or cleaners intended specifically for rubber vinyl and plastics Vehicle Care REPAIRING MINOR PAINT DAMAGE You should repair paintwork damage caused by stones from the road or minor scratches as soon as possible A choice of products are available from an authorized dealer Remove particles such as bird droppings tree sap insect deposits tar spots road salt and industrial fallout before repairing paint chips Always read and follow the manufacturer s instructions before using the products CLEANING THE ALLOY WHEELS iF equippep Note Do not apply a cleaning chemical to warm or hot wheel rims and covers Note Some automatic car washes may cause damage to the finish on your wheel rims and covers Note ndustrial strength or heavy duty cleaners in combination with brush agitation to remove brake dust and dirt could wear away the clear coat finish over a period time Note Do not use hydrofluoric acid based or high caustic based wheel cleaners steel wool fuels or strong household detergents Note f you intend parking your vehicle for an extended period after cleaning the wheels with a wheel cleaner drive your vehicle for a few minutes before doing so This will reduce the risk of increased corrosion of the brake discs Alloy wheels and wheel covers
471. the front audio system speakers when large objects are within the sensor coverage area of your vehicle s front bumper Moving your vehicle closer to a large object will increase the audible warning repeat rate You will hear a lower pitched tone from the rear audio system speakers when large objects are within the sensor coverage area of your vehicle s rear bumper Moving your vehicle closer to a large object will increase the audible warning repeat rate Tourneo Connect Transit Connect CHC Canada United States of America The parking aid system prioritises audible warnings based on large objects that are the closest to your vehicle s front or rear bumper For example if an object is 24 inches 60 centimeters from your vehicle s front bumper and at the same time an object is only 16 inches 40 centimeters from your vehicle s rear bumper you will hear the lower pitched tone from the rear audio system speakers You will hear an alternating audible warning from the front and rear audio system speakers if large objects are less than 12 inches 30 centimeters from your vehicle s front and rear bumpers If the object is more than 12 inches 30 centimeters from the side of your vehicle s bumper area the audible warning will sound for three seconds If the object is less than 12 inches 30 centimeters from the side of your vehicle s bumper area the audible warning will sound continuously Move the transmissi
472. the shifter bezel back into the top finish panel until it snaps back into position 7 Apply the brake pedal start the vehicle and release the parking brake Note See your authorized dealer as soon as possible if this procedure is used If Your Vehicle Gets Stuck In Mud or Snow Note Do not rock the vehicle if the engine is not at normal operating temperature or damage to the transmission may occur Note Do not rock the vehicle for more than aminute or damage to the transmission and tires may occur or the engine may overheat If your vehicle gets stuck in mud or snow it may be rocked out by shifting between forward and reverse gears stopping between shifts in a steady pattern Press lightly on the accelerator in each gear 120 Tourneo Connect Transit Connect CHC Canada United States of America Brakes GENERAL INFORMATION Note Occasional brake noise is normal If a metal to metal continuous grinding or continuous squeal sound is present the brake linings may be worn out Have the system checked by an authorized dealer If your vehicle has continuous vibration or shudder in the steering wheel while braking have it checked by an authorized dealer Note Brake dust may accumulate on the wheels even under normal driving conditions Some dust is inevitable as the brakes wear and does not contribute to brake noise See Cleaning the Alloy Wheels page 203 oO See Warning Lamps and Indicators page 7
473. ties Some SYNC functions are from use unless your vehicle is stationary Screens crowded with information for speed dependent Their use is limited example to when your vehicle is travelling at Point of Interest reviews and ratings speeds below 3 mph 5 km h SIRIUS Travel Link sports scores Make sure that you review your device s Movie times manual before using it with SYNC Ski conditions Any action that requires keyboard use for example entering a navigation destination or editing information All lists are limited for example phone contacts See the following chart for more specific examples Cell phone Restricted Features Pairing a cell phone Adding or editing phonebook contacts Phone contacts and recent phone call entries System Functionality Enabling Valet Mode Editing settings while the rear view camera or active park assist are active Wi Fi and Wireless Editing wireless settings Editing the list of wireless networks Photos and Graphics Adding or editing wallpaper Text Messages Composing text messages Viewing received text messages Editing preset text messages Navigation Using the keyboard to enter a destination Demo navigation route Adding or editing Address Book or Avoid Area entries 295 Tourneo Connect Transit Connect CHC Canada United States of America MyFord Touch if equipped Priv
474. tion and you are on the fringe of the reception area the station may mute due to weak signal strength If you are listening to HD1 the system switches back to the analog broadcast until the digital broadcast is available again However if you are listening to any of the possible HD2 HD7 multicast channels the station mutes and stays muted unless it is able to connect to the digital signal again Station blending When the system first receives a station aside from HD2 HD7 multicast stations it first plays the station in the analog version Once the receiver verifies the station is an HD Radio station it shifts to the digital version Depending on the station quality you may hear a slight sound change when the station changes from analog to digital Blending is the shift from analog to digital sound or digital back to analog sound In order to provide the best possible experience use the contact form to report any station issues found while listening to a station broadcasting with HD Radio technology Independent entities own and operate each station These stations are responsible for ensuring all audio streams and data fields are accurate 249 Tourneo Connect Transit Connect CHC Canada United States of America Audio System Potential station issues Echo stutter skip or repeat in audio Increase or decrease in audio volume Cause This is poor time alignment by the radio broad
475. tion display resets prematurely or becomes inoperative you should perform the oil change interval at six months or 5000 miles 8000 kilometers from your last oil change Never exceed one year or 10000 miles 16000 kilometers between oil change intervals Your vehicle is very sophisticated and built with multiple complex performance systems Every manufacturer develops these systems using different specifications and performance features That is why it is important to rely upon your dealership to properly diagnose and repair your vehicle Ford Motor Company has recommended maintenance intervals for various parts and component systems based upon engineering testing Ford Motor Company relies upon this testing to determine the most appropriate mileage for replacement of oils and fluids to protect your vehicle at the lowest overall cost to you and recommends against maintenance schedules that deviate from the scheduled maintenance information Tourneo Connect Transit Connect CHC Canada United States of America We strongly recommend the use of only genuine Ford Motorcraft or Ford authorized re manufactured replacement parts engineered for your vehicle Additives and Chemicals This owner s manual and the Ford Workshop Manual list the recommended additives and chemicals for your vehicle We do not recommend using chemicals or additives not approved by us as part of your vehicle s normal maintenance Please consult your w
476. to position P and switch the ignition off E166367 3 Open the cap in the rear of the vehicle and insert the end of the lug wrench into the guide hole Turn the handle counterclockwise and lower the spare tire until it rests on the ground and the cable is slack Wheels and Tires 5 Detach the first cable by pulling the cap up and sliding it away from the wheel Then turn the end of the cable so it fits through the slot and remove the cable and bracket 6 Detach the second cable by unscrewing the bolt E93184 10 Indentations in the sills show the Q location of the jacking points ari gt ee E142551 7 Block the diagonally opposite wheel E142553 11 Align the slot on top of the jack with the sheet metal flange indicated by the jack locator triangle next to the tire you are changing Turn the jack handle clockwise until the wheel is completely off the ground 12 Remove the lug nuts with the lug wrench 13 Replace the flat tire with the spare tire making sure the valve stem is facing outward Reinstall the lug nuts until the wheel is snug against the hub Do not fully tighten the lug nuts 8 Insert the wrench end between the rim untilthewheelhas Deen lowered and the wheel cover through the gaps 14 Lower the wheel by turning the jack and carefully remove the cover handle counterclockwise 9 Loosen each wheel lug nut one half turn counterclockwise but do not remove them until th
477. u are traveling or living in Puerto Rico contact the nearest authorized dealer If the authorized dealer cannot help you contact FORD MOTOR COMPANY FORD EXPORT OPERATIONS amp GLOBAL INITIATIVES Customer Relationship Center 1555 Fairlane Drive Fairlane Business Park 3 Allen Park Michigan 48101 U S A Telephone 800 841 FORD 3673 FAX 313 390 0804 Email prcac ford com www ford com pr If your vehicle must be serviced while you are traveling or living in the Middle East contact the nearest authorized dealer If the authorized dealer cannot help you contact Customer Assistance Ford Middle East Customer Relationship Center P O Box 21470 Dubai United Arab Emirates Telephone 971 4 3326084 Toll Free Number for the Kingdom of Saudi Arabia 800 8971409 Local Telephone Number of Kuwait 24810575 FAX 971 4 3327299 Email menacac ford com www me ford com If you buy your vehicle in North America and then relocate to any of the above locations register your vehicle identification number VIN and new address with Ford Motor Company Export Operations amp Global Growth Initiatives by emailing expcac ford com If you are in another foreign country contact the nearest authorized dealer In the event your inquiry is unresolved communicate your concern with the dealership s Sales Manager Service Manager or Customer Relations Manager If you require additional assistance or clarification pl
478. u can learn more about personalization by logging onto www SYNCMyRide com Press the voice button at any time while connected to SYNC Services to interrupt a voice prompt or an audio clip Such as a sports report and say your voice command Push to interrupt Portable Your subscription is associated with your Bluetooth enabled cellular phone number not your VIN Vehicle Identification Number You can pair and connect your phone to any vehicle equipped with SYNC Services and continue enjoying your personalized services SERVICES SYNC Services Voice Commands When a route has been us downloaded non navigation systems press the voice button on the steering wheel controls When prompted say any of the following commands Cancel route Navigation voice off Navigation voice on Next turn 337 Tourneo Connect Transit Connect CHC Canada United States of America MyFord Touch if equipped SERVICES Route status Route summary Services Update route Help SIRIUS Travel Link If Equipped WARNING Driving while distracted can result in loss of vehicle control crash and injury We strongly recommend that you use extreme caution when using any device that may take your focus off the road Your primary responsibility is the safe operation of your vehicle We recommend against the use of any handheld device while
479. u to choose to have the system avoid freeways toll roads ferries and car trains when planning your route Turn these features ON or OFF Use HOV Lanes Have the system use high occupancy vehicle lanes if available when planning your route Navigation Preferences Guidance Prompts Have the system use Voice amp Tones or Tone Only on your programmed route Auto Fill State Province Have the system automatically fill in the state and province based on the information already entered into the system Turn this feature ON or OFF Traffic Preferences Avoid Traffic Problems Choose how you want the system to handle traffic problems along your route Automatic Have the system reroute you to avoid traffic incidents that develop and impact the current route The system does not provide a traffic alert notification Manual Have the system always provide a traffic alert notification for traffic incidents along the planned route You have a choice to accept or ignore the notification before making the route deviation Traffic Alert Notification Have the system display traffic alert notifications Tourneo Connect Transit Connect CHC Canada United States of America Other traffic alert features allows you to turn on certain or all traffic icons on the map such as road work incident accidents and closed roads Scroll down to view all the different types of alerts Turn these features ON or OFF Avoid Areas
480. uce the risk of possible serious injury Do not stow objects in seat back map pocket or hang objects off seat back if achildis in the front passenger seat Do not place objects underneath the front passenger seat or between the seat Tourneo Connect Transit Connect CHC Canada United States of America WARNINGS and the center console Check the passenger airbag off or pass airbag off indicator lamp for proper airbag status Failure to follow these instructions may interfere with the front passenger seat sensing system Any alteration or modification to the front passenger seat may affect the performance of the front passenger sensing system This system works with sensors that are part of the front passenger s seat and safety belt to detect the presence of a properly seated occupant and determine if the front passenger s frontal airbag should be enabled may inflate or not y PASSENGER AIRBAG oF ON E170286 The front passenger sensing system uses a pass airbag off indicator which will illuminate and stay illuminated to remind you that the front passenger frontal airbag is disabled The indicator lamp is located at the top center of the instrument panel Note When the ignition is first tuned on the indicator lamp will illuminate for a short period of time to confirm it is functional Supplementary Restraints System The front passenger sensing system is designed to disable will not inflate the
481. ugh FORD MOTOR COMPANY or its third party software and service providers Appendices Description of Other Rights and Limitations SOFTWARE Transfer You may permanently transfer your rights under Speech Recognition f the SOFTWARE includes speech recognition component s you should understand that speech recognition is an inherently statistical process and that recognition errors are inherent in the process Neither FORD MOTOR COMPANY nor its suppliers shall be liable for any damages arising out of errors in the speech recognition process Limitations on Reverse Engineering Decompilation and Disassembly You may not reverse engineer decompile or disassemble nor permit others to reverse engineer decompile or disassemble the SOFT WARE except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation Limitations on Distributing Copying Modifying and Creating Derivative Works You may not distribute copy make modifications to or create derivative works based on the SOFTWARE except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation Single EULA The end user documentation for the DEVICE and related systems and services may contain multiple EULAs such as multiple translations and or multiple media versions e g in the user documentation and in the software Even if you receive multiple EU
482. uilt by the assembly plant If you install any aftermarket or authorized dealer installed equipment on the vehicle you must subtract the weight of the equipment from the payload listed on the Tire Label in order to determine the new payload Load Carrying WARNING A The appropriate loading capacity of your vehicle can be limited either by volume capacity how much space is available or by payload capacity how much weight the vehicle should carry Once you have reached the maximum payload of your vehicle do not add more cargo even if there is space available Overloading or improperly loading your vehicle can contribute to loss of vehicle control and vehicle rollover Example only SEATING CAPACITY TOTALS FRONT 2 REAR 3 The combined weight of occupants and cargo should never exceed XXX kg or XXX Ibs S MANUAL FR 200 KPA 29Psi ADDITIONAL SPARE T145 80D16 420 KPA 60PSI INFORMATION P225 60R17 200 KPA 29 PSI TIRE AND LOADING INFORMATION XXXXXXXXXXXXXXX x 5 x x x x x x x E x 3 E142516 138 Tourneo Connect Transit Connect CHC Canada United States of America Load Carrying TIRE AND LOADING INFORMATION RENSEIGNEMENTS SUR LES PNEUS ET LE CHARGEMENT SEATING CAPACITY 1 NOMBRE DE PLACES TOTAL 5 The combined weight of occupants and cargo should neverexceed Jop k90 jogg Le poids total des occupants et du chargement na doit jamais d pesser TIRE PNEU X
483. uled Maintenance Towing a trailer or using a car top carrier As required Change engine oil and filter as indicated by the information display and perform services listed in the Normal Sched uled Maintenance chart Inspect frequently service as required Inspect and lubricate U joints See axle maintenance items under Exceptions Every 30000 miles 48000 km Change automatic transmission fluid Extensive idling or low speed driving for long distances as in heavy commercial use such as delivery taxi patrol car or livery As required Change engine oil and filter as indicated by the information display and perform services listed in the Normal Sched uled Maintenance chart Inspect frequently service as required Replace cabin air filter Replace engine air filter Every 30000 miles 48000 km Change automatic transmission fluid Every 60000 miles 96000 km Replace spark plugs This is an optional feature Operating in dusty or sandy conditions such as unpaved or dusty roads Inspect frequently service as required Replace cabin air filter Replace engine air filter Every 5000 miles 8000 km Inspect the wheels and related components for abnormal noise wear looseness or drag Rotate tires inspect tires for wear and measure tread depth Every 5000 miles 8000 km or six months Change engine oil and filter
484. upports in band ringing your phone s ring tone plays when you choose Phone Ringer Message Notification Have the option of hearing an audible tone to notify you when a text message arrives 1 Press OK to select and scroll between Message Notific ation On and Message Notification Off 2 Press OK to select Modify Phonebook Modify the contents of your phonebook such as add delete or download Press OK to choose between Add Contacts Press OK to add more contacts from your phone book Push the desired contact s on your phone See your phone s manual on how to push contacts Delete Phonebook Press OK to delete the current phone book and call history When Delete Phonebook appears press OK to confirm SYNC takes you back to the Phone Settings menu Download Phonebook Press OK to select then and press OK again when Confirm Download appears Auto Download Automatically download your phone book each time your phone connects to SYNC Press OK to select When Auto Download On appears press OK to have your phonebook automatically down loaded each time 267 Tourneo Connect Transit Connect CHC Canada United States of America SYNC If Equipped When you select You can Select Off if you do not want to download your phonebook every time your phone connects to SYNC Your phonebook call history and text messages can only be accessed when your specific phone i
485. ures may increase up to 4 psi 0 3 bar from acold start situation If the vehicle is stationary overnight and the temperature significantly lower than the daytime temperature tire pressures may decrease up to 3 psi 0 2 bar for a drop of 30 F 17 C in ambient temperature This lower pressure value will be detected by the system as being significantly lower than the correct inflation pressure and the warning light will illuminate If the warning light is on check each tire to verify that none are flat If one or more tires are flat repair as necessary check the tire pressures and Inflate all the tires to the correct pressure Tire Pressure Monitoring System Reset Procedure Note The system reset procedure needs to be carried out after each tire replacement Overview To maintain your vehicle s load carrying capability this vehicle requires different tire pressures in the front tires compared to the rear tires The system on your vehicle is designed to illuminate the warning light at different pressures for the front and rear tires Tourneo Connect Transit Connect CHC Canada United States of America 226 The tires need to be periodically rotated to provide consistent performance and maximum tire life the system needs to know when the tires have been rotated to determine which set of tires are on the front and rear axles With this information the system can detect and correctly warn of low tire pressures
486. urneo Connect Transit Connect CHC Canada United States of America Scheduled Maintenance 382 Tourneo Connect Transit Connect CHC Canada United States of America Scheduled Maintenance O Engine hours optional Q wmutepoint inspection recommended Multi point inspection recommended O Multi point inspection recommended O O Signature 383 Tourneo Connect Transit Connect CHC Canada United States of America Scheduled Maintenance 384 Tourneo Connect Transit Connect CHC Canada United States of America Scheduled Maintenance O Engine hours optional Q wmutepoint inspection recommended Multi point inspection recommended O Multi point inspection recommended O O Signature 385 Tourneo Connect Transit Connect CHC Canada United States of America Scheduled Maintenance 386 Tourneo Connect Transit Connect CHC Canada United States of America Scheduled Maintenance O Multi point inspection recommended O O Signature 387 Tourneo Connect Transit Connect CHC Canada United States of America 388 Tourneo Connect Transit Connect CHC Canada United States of America Index A A C See Climate Control About This Manuaal Protecting the Environment ABS SOSH BAKES aroraa 121 ABS driving hints See Hints on Driving With Anti Lock Accessories Exterior style Interior style Lifestyle Peace of mind
487. uthorized dealer 95 Tourneo Connect Transit Connect CHC Canada United States of America Seats SITTING IN THE CORRECT POSITION WARNINGS Do not recline the seatback too far as this can cause the occupant to slide under the safety belt resulting in serious injury in the event of a collision Sitting improperly out of position or T with the seatback reclined too far can result in serious injury or death in the event of a collision Always sit upright against your seatback with your feet on the floor Do not place objects higher than the T seatback to reduce the risk of serious injury in the event of a collision or during heavy braking Max 30 0 E68595 When you use them properly the seat head restraint safety belt and air bags will provide optimum protection in the event of a collision We recommend that you follow these guidelines Sitin an upright position with the base of your spine as far back as possible Do not recline the seatback more than 30 degrees Tourneo Connect Transit Connect CHC Canada United States of America 96 Adjust the head restraint so that the top of it is level with the top of your head and as far forward as possible Make sure that you remain comfortable Keep sufficient distance between yourself and the steering wheel We recommend a minimum of 10 inches 25 centimeters between your breastbone and the air bag cover Hold the steering wheel with
488. vehicle s placard Load Carrying Determine the combined weight of the driver and passengers that will be riding in your vehicle Subtract the combined weight of the driver and passengers from XXX kg or XXX lb The resulting figure equals the available amount of cargo and luggage load capacity For example if the XXX amount equals 1 400 lb and there will be five 150 lb passengers in your vehicle the amount of available cargo and luggage load capacity is 650 lb 1400 750 5x 150 650 lb Determine the combined weight of luggage and cargo being loaded on the vehicle That weight may not safely exceed the available cargo and luggage load capacity calculated in Step 4 If your vehicle will be towing a trailer load from your trailer will be transferred to your vehicle Consult this manual to determine how this reduces the available cargo and luggage load capacity of your vehicle The following gives you a few examples on how to calculate the available amount of cargo and luggage load capacity Tourneo Connect Transit Connect CHC Canada United States of America 143 Suppose your vehicle has a 1400 pound 635 kilogram cargo and luggage capacity You decide to go golfing Is there enough load capacity to carry you four of your friends and all the golf bags You and four friends average 220 pounds 99 kilograms each and the golf bags weigh approximately 30 pounds 13 5 kilograms each
489. viously stored station To store a favorite station press and hold until the sound returns E Clock Press the button to select clock setup F RDS Press the button to toggle between displaying the radio station frequency or radio station name G On Off and VOL Press the button to switch the audio system on or off Turn the dial to adjust the volume H MENU Press the button to access different audio system features AUX Press the button to access the AUX features it will also cancel the menu or list browsing O 246 Tourneo Connect Transit Connect CHC Canada United States of America Audio System FM Press the button to select the FM frequency band AM Press the button to select the AM frequency band Cursor up or down Press the cursor up or down arrow buttons to adjust the settings within the menus or to move to the next radio station while listening to the radio on the FM or AM frequency band or fade Sound Button This will allow you to adjust the sound settings for bass treble balance or fade 1 Press the sound button until the required setting is displayed 2 Use the cursor up or down arrow buttons to select the required level Note Fade settings are only adjustable if there are speakers in the rear of your vehicle Frequency Band Buttons Press the FM or AM button to select frequency band You can use the buttons to return to radio reception when you have been listening to an AUX s
490. w certain liability exclusions or damages limitations so to that extent the above may not apply to you Export Control You agree not to export from anywhere any part of the Data or any direct product thereof except in compliance with and with all licenses and approvals required under applicable export laws rules and regulations including but not limited to the laws rules and regulations administered by the Office of Foreign Assets Control of the U S Department of Commerce and the Bureau of Industry and Security of the U S Department of Commerce To the extent that any such export laws rules or regulations prohibit NT from complying with any of its obligations hereunder to deliver or distribute Data such failure shall be excused and shall not constitute a breach of this Agreement Entire Agreement These terms and conditions constitute the entire agreement between NT and its licensors including their licensors and suppliers and you pertaining to the subject matter hereof and supersedes in their entirety any and all written or oral agreements previously existing between us with respect to such subject matter Appendices Severability You and NT agree that if any portion of this agreement is found illegal or unenforceable that portion shall be severed and the remainder of the Agreement shall be given full force and effect Governing Law The above terms and conditions shall be governed by the laws of the State o
491. w tires must be the same size load index speed rating as those originally provided by Ford Use of any tire or wheel not recommended by Ford can affect the safety and performance of your vehicle which could result in an increased risk of loss of vehicle control vehicle rollover personal injury and death Additionally the use of non recommended tires and wheels could cause steering suspension axle transfer case or power transfer unit failure The tires on your vehicle have all weather treads to provide traction in rain and snow However in some climates you may need to use snow tires or snow chains If you choose to install snow tires on your vehicle they must be the same size construction and load range as the original tires listed on the tire inflation pressure label located on the edge of driver door or the B Pillar and they must be installed on all four wheels Mixing tires of different size or construction on your vehicle can adversely affect your vehicle s handling and braking and may lead to loss of vehicle control If you use snow chains we recommended that steel wheels of the same size and specifications are used snow chains may damage aluminum wheels Follow these guidelines when using snow chains avoid fully loading your vehicle use 10 mm snow chains only with 215 55 R16 tires snow chains must be mounted in pairs on the front axle Wheels and Tires install snow chains securely mak
492. which can stain and discolor the fabric and affect the flame retardant abilities of the seat materials CLEANING THE INSTRUMENT PANEL AND INSTRUMENT CLUSTER LENS WARNING Do not use chemical solvents or strong detergents when cleaning the steering wheel or instrument panel to avoid contamination of the airbag system Vehicle Care Clean the instrument panel and cluster lens with a clean damp white cotton cloth then use a clean and dry white cotton cloth to dry these areas Avoid cleaners or polishes that increase the gloss of the upper portion of the instrument panel The dull finish in this area helps protect you from undesirable windshield reflection Be certain to wash or wipe your hands clean if you have been in contact with certain products such as insect repellent and suntan lotion in order to avoid possible damage to the interior painted surfaces Do not use household or glass cleaners as these may damage the finish of the instrument panel interior trim and cluster lens Do not allow air fresheners and hand sanitizers to spill onto interior surfaces If a spill occurs wipe off immediately Damage may not be covered by your warranty If a staining liquid like coffee or juice has been spilled on the instrument panel or on interior trim surfaces clean as follows 1 Wipe up spilled liquid using a clean white cotton cloth 2 Wipe the surface with a damp clean white cotton cloth For m
493. will lock again and the direction indicators will flash twice if all the doors and the luggage compartment are closed Note f any door or the luggage compartment is not closed or if the hood is not closed on vehicles that have an anti theft alarm or remote start the direction indicators will not flash Automatic Re locking The doors will relock automatically if you do not open a door within 45 seconds of unlocking the doors with the remote control The door locks and the alarm will return to their previous state Locking and Unlocking the Doors From Inside The power door lock control is located on the driver door Press the button to lock or 8 unlock all the doors The lamp illuminates with the doors locked Locking and Unlocking the Doors with the Key Note Do not leave your keys in your vehicle Locking with the Key Turn the top of the key toward the front of your vehicle Unlocking with the Key Turn the top of the key toward the rear of your vehicle Locks Unlocking the Doors with the Interior Door Handles You can unlock individual doors by pulling the relevant interior door handle Pulling the driver door interior door handle will unlock all the doors if auto unlock has been enabled Rear Door Unlocking and Opening Pull the interior door release handle twice to unlock and open the rear door The first pull unlocks the door and the second pull will unlatch the door Smart Unlocks For
494. wo child safety seat attachments and may break causing serious injury or death Depending on where you secure a child restraint and depending on the child restraint design you may block access to certain safety belt buckle assemblies or LATCH lower anchors rendering those features potentially unusable To avoid risk of injury occupants should only use seating positions where they are able to be properly restrained The LATCH system is composed of three vehicle anchor points two lower anchors located where seat back and seat cushion meet called the seat bight and one top tether anchor located behind that seating position LATCH compatible child safety seats have two rigid or webbing mounted attachments that connect to the two lower anchors at the LATCH equipped seating positions in your vehicle This type of attachment method eliminates the need to use safety belts to attach the child seat however the safety belt can still be used to attach the child seat For forward facing child seats the top tether strap must also be attached to the proper top tether anchor if a top tether strap has been provided with your child seat Child Safety Attach LATCH lower attachments of the child seat only to the anchors shown Use of Inboard Lower Anchors from the Outboard Seating Positions Center Seating Use WARNING The standardized spacing for LATCH lower anchors is 11 inches 28 centimeters center to center
495. y with the following additional terms and conditions which are applicable to TeleNav s third party vendor licensors NavTeq End User License Agreement END USER TERMS The content provided Data is licensed not sold By opening this package or installing copying or otherwise using the Data you agree to be bound by the terms of this agreement If you do not agree to the terms of this agreement you are not permitted to install copy use resell or transfer the Data If you wish to reject the terms of this agreement and have not Appendices installed copied or used the Data you must contact your retailer or NAVTEQ North America LLC NT within thirty 30 days of purchase for a refund of your purchase price To contact NT please visit www navteg com The Data is provided for your personal internal use only and may not be resold It is protected by copyright and is subject to the following terms this End User License Agreement and conditions which are agreed to by you on the one hand and NAVTEQ North America LLC NT and its licensors including their licensors and suppliers on the other hand The Data for areas of Canada includes information taken with permission from Canadian authorities including Her Majesty the Queen in Right of Canada Queen s Printer for Ontario Canada Post Corporation GeoBase NT holds a nonexclusive license from the United States Postal Service to publish
496. your engine sometimes knocks lightly However if it knocks heavily while you are using fuel with the recommended octane rating see your authorized dealer to prevent any engine damage RUNNING OUT OF FUEL Avoid running out of fuel because this situation may have an adverse effect on powertrain components If you have run out of fuel You may need to cycle the ignition from off to on several times after refueling to allow the fuel system to pump the fuel from the tank to the engine On restarting cranking time will take a few seconds longer than normal With keyless ignition just start the engine Crank time will be longer than usual Normally adding 1 gallon 3 8 liters of fuel is enough to restart the engine If your vehicle is out of fuel and ona steep grade more than 1 gallon 3 8 liters may be required Refilling With a Portable Fuel Container WARNINGS Do not insert the nozzle of portable T fuel containers or aftermarket funnels into the capless fuel system This could damage the fuel system and its seal and may cause fuel to run onto the ground instead of filling the tank which could result in serious personal injury Do not try to pry open or push open the capless fuel system with foreign objects This could damage the fuel system andiits seal and cause injury to you or others Fuel and Refueling Note Do not use aftermarket funnels they will not work with the capless fuel system and

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