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Abridged user`s manual CS6120-2/CS6124
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1. vtech Abridged user s manual B CS6120 2 CS6124 aaa CS6124 2 CS6124 31 aaa DECT 6 0 cordless telephone EE Register online to get an additional 3 month warranty Go to www vtechphones com to register your product for enhanced warranty support and latest VTech product news Telephones identified with this logo have reduced noise and interference when used with most T coil equipped hearing aids and cochlear implants The TIA 1083 Compliant Logo is a trademark of the Telecommunications Industry Association Used under license encourages the use of products that save energy and help protect our environment We are proud to mark this product with the ENERGY STAR SW label indicating it meets the latest energy efficiency guidelines The ENERGY STAR program www energystar gov recognizes and orb Introduction To help protect the environment this Abridged user s manual provides you with the basic installation and use instructions A limited set of features are described in abbreviated form Please refer to the online Complete user s manual for a full set of installation and operation instructions at www vtechphones com Before using this VTech product please read Important safety instructions on page 11 of this user s manual Parts checklist Your telephone package contains the following items Save your sales receipt and original packaging in the event warranty service is necessary
2. 7 z W WO Telephone Battery Battery Telephone base line cord compartment cover 1 for CS6124 power adapter 1 for CS6124 2 for CS6120 2 2 for CS6120 2 CS6124 2 CS6124 2 3 for CS6124 31 3 for CS6124 31 Handset 1 for CS6124 2 for CS6120 2 CS6124 2 3 for CS6124 31 Abridged user s manual Quick start guide Telephone base Charger and charger Abridged user s manual Quick start guide adapter 1 for CS6120 2 CS6124 2 2 for CS6124 31 Telephone base and charger installation Install the telephone base as shown below Electrical outlet not controlled by 1 a wall switch i Telephone base power adapter A DSL filter not included is required if you have DSL high speed Internet service Charger adapter Telephone line cord Telephone base Charger e Use only the power adapter and battery supplied with this product To order a replacement visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or call 1 800 267 7377 e The power adapters are intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet outlet e If you subscribe to telephone service from a cable company or a VoIP service provider contact your cable VoIP service provider for more information Battery inst
3. Disconnect the battery from the cordless handset Wait for 15 seconds then plug in the power adapter and install the battery again Place the handset in the telephone base and allow up to one minute for the handset and telephone base to synchronize e Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices subscribe to a nontraditional telephone service that uses my computer to establish connections and my telephone doesn t work e Make sure your computer is powered on e Make sure your Internet connection is working properly e Make sure that the software is installed and running for your nontraditional telephone service e Make sure to plug your USB telephone adapter into a dedicated USB port on your computer Do not plug into a multiple port USB hub USB splitter that is not powered e Ina few rare instances the USB port on your computer may not have enough power In these instances try using a USB hub with its own external power supply e If you are using a firewall it may prevent access to your nontraditional telephone service Contact your service provider for more information Common cure for electronic equipment e If the telephone is not responding normally put the cordless handset in the telephone base If it does not respond try the following in the order listed 1 Disc
4. To delete a directory entry 1 When the desired entry displays press DELETE 2 When the screen displays Delete contact press SELECT Caller ID This product supports caller ID services provided by most telephone service providers Depending on your service subscription you may see the caller s name number date and time of calls that are sent by your telephone service provider after the first or second ring Call log The call log stores up to 30 entries If you answer a call before the caller information appears it will not be saved in the call log e The handset displays XX missed calls when there are calls that have not been reviewed in the call log e If you want to erase the missed call indicator press and hold CANCEL on the idle handset To review and dial a number in the call log 1 Press WCID when the handset is not in use 2 Scroll to browse through the call log When the desired entry appears e Press repeatedly to show different dialing options e Press 1 repeatedly if you need to add or remove 1 in front of the telephone number 3 Press amp to dial To save a call log entry to the directory 1 When the desired call log entry displays press SELECT 2 Use the dialing keys to modify the number if necessary Then press SELECT 3 Use the dialing keys to modify the name if necessary Then press SELECT To delete call log entries e Delete an entry When the desired call log entry displays press DE
5. blank Battery has very little or no Charge without interruption or displays Place in charge The handset cannot at least 30 minutes charger and flashes be used The screen displays Low Battery has enough charge to Charge without interruption battery and flashes be used for a short time about 30 minutes The screen displays Battery is charged To keep the battery charged HANDSET 1 and place it in the telephone base erin when not in use If you place the handset in the telephone base or charger without plugging in the battery the screen displays No battery Wall mounting optional Your telephone comes ready for tabletop use To mount your telephone on the wall 1 Position the top hole at the back of the telephone base against the top mounting stud A 2 Slide the telephone base down on the mounting studs A and B until it locks into place Handset overview CHARGE light On when the handset is charging VCID VOL Review the call log when the telephone is not in use Decrease the listening volume during a call Scroll down while in amenu Move the cursor to the left when entering numbers or names a y XGFLASH Make or answer a call Answer another incoming call during a call 1 Press repeatedly to add or remove 1 in front of the call log entry before dialing or saving it to the directory Dialing keys Enter numbers or characters TONEX Swit
6. is not in use SKIP Skip to the next message REPEAT S Repeat the message or press twice to play the previous message gt a PLAY STOP Play messages Stop message playback PLAY STOP FIND HANDSET ofits Press once to page all system handsets IN USE VOLUME 4 ANS ON OFF Turn the answering system on or off IN USE light A VOLUME Flashes when there is an Adjust the volume during incoming call or another playback telephone sharing the same Adjust the telephone base line is in use ringer volume when the On when the telephone is phone is not in use in use or the answering system is answering a call Using the menu To enter the handset menu 1 Press MENU when the phone is not in use 2 Press WCID or AM until the screen displays the desired feature menu 3 Press SELECT e To return to the previous menu press CANCEL To return to idle mode press and hold CANCEL Telephone settings Default settings are indicated by asterisks Screen display Function Options LCD language Set the screen display language English Frangais Espanol Clr voicemail Turn off the voicemail indicators See the Clear VM icon note below for details Key tone Set whether the handset beeps whenever a key is pressed Set date time Set the date and time shown on the handset Home area code Set the home area code so that the call log stores only seven digits for local telep
7. or cabinet outlet SAVE THESE INSTRUCTIONS a 11 Precautions for users of implanted cardiac pacemakers Cardiac pacemakers applies only to digital cordless telephones Wireless Technology Research LLC WTR an independent research entity led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers Supported by the U S Food and Drug Administration WTR recommends to physicians that Pacemaker patients e Should keep wireless telephones at least six inches from the pacemaker e Should NOT place wireless telephones directly over the pacemaker such as in a breast pocket when it is turned ON e Should use the wireless telephone at the ear opposite the pacemaker WTR s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission FCC Even so this handset and telephone base can communicate over only a certain distance which can vary with the locations of the telephone base and handset the weather and the layout of your home or office When the handset is out of range the handset displays Out of range or no pwr at base If there is a call while the handset is out of range it may not ring or if it does ring the call may not connect well when you press FLASH Move closer to the telepho
8. requires extensive work by an authorized technician to restore the product to normal operation E If the product has been dropped and the telephone base and or handset has been damaged F If the product exhibits a distinct change in performance 13 Avoid using a telephone other than cordless during an electrical storm There is a remote risk of electric shock from lightning 14 Do not use the telephone to report a gas leak in the vicinity of the leak Under certain circumstances a spark may be created when the adapter is plugged into the power outlet or when the handset is replaced in its cradle This is a common event associated with the closing of any electrical circuit The user should not plug the phone into a power outlet and should not put a charged handset into the cradle if the phone is located in an environment containing concentrations of flammable or flame supporting gases unless there is adequate ventilation A spark in such an environment could create a fire or explosion Such environments might include medical use of oxygen without adequate ventilation industrial gases cleaning solvents gasoline vapors etc a leak of natural gas etc 15 Only put the handset of your telephone next to your ear when it is in normal talk mode 16 The power adapter is intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table
9. then press SELECT twice 3 The handset announces 7o play press 2 To record press 7 Then press 7 to record 4 The handset announces Record after the tone Press 5 when you are done After the tone speak towards the handset microphone 5 Press 5 when finished 6 Press 2 to play the recorded announcement or 7 to record again if desired Press 3 to delete your own recorded announcement Press 5 to stop the playback at any time Play messages To play messages with the telephone base Press gt PLAY when the phone is not in use Options during playback e Press A VOLUME or W VOLUME to adjust the speaker volume e Press SKIP to skip to the next message e Press REPEAT to repeat the message currently playing Press REPEAT twice to listen to the previous message e Press X DELETE to delete the current message The system advances to the next message e Press gt STOP to stop To play messages with a handset Press MENU SELECT twice when the phone is not in use Options during playback e Press VOL or VOL to adjust the volume e Press 6 to skip to the next message e Press 4 to repeat the message currently playing Press 4 twice to listen to the previous message e Press 3 to delete the current message The system advances to the next message e Press OFF to stop Delete all messages To delete all messages at the telephone base Press X DELETE twice when the phone is not in use To dele
10. 0 9 to enter the month date and year Press SELECT Use the dialing keys 0 9 to enter the hour and minute Press SELECT Press WCID or AM to choose AM or PM Press SELECT to save oOaRWn gt When there is a power failure or after battery replacement you need to reset the date and time Telephone operation Make a call e Press and then dial the telephone number Answer a call e Press or any of the dialing keys End a call e Press OFF or put the handset to the telephone base Volume e During a call press VOL or VOL to adjust the listening volume Mute The mute function allows you to hear the other party but the other party cannot hear you 1 During a call press MUTE The screen displays Muted until the mute function is turned off 2 Press MUTE again to resume the conversation The screen temporarily displays Microphone on Call waiting When you subscribe to call waiting service from your telephone service provider you hear an alert tone if there is an incoming call while you are on another call e Press FLASH to put the current call on hold and take the new call e Press FLASH at any time to switch back and forth between calls Temporary ringer silencing When the telephone is ringing you can temporarily silence the ringer of the handset without disconnecting the call The next call rings normally at the preset volume To silence the handset ringer press OFF or MUTE Temp
11. LETE e Delete all entries Press MENU when the handset is not in use Scroll to Call log and then press SELECT Scroll to Del all calls then press SELECT twice Answering system settings Default settings are indicated by asterisks Screen display Function Options Call screening Set whether you hear the callers while they are leaving messages to you Set the number of times the telephone rings before the answering system answers Toll saver allows you to check for new messages and avoid paying unnecessary long distance charges when you are not calling from your local area Remote code Set a two digit security code to access the answering system remotely from any touch tone telephone Msg alert tone Set whether the telephone beeps every 10 seconds to alert you of new messages Recording time Set the recording time for each incoming message Number of rings You can set the answering system to answer an incoming call after 2 3 4 5 or 6 rings or toll saver If you choose toll saver the answering system answers a call after 2 rings when you have new messages and after 4 rings when you have no new messages 1 Press MENU when the handset is not in use Scroll to Answering sys and then press SELECT Scroll to Ans sys setup and then press SELECT Scroll to of rings and then press SELECT Press WCID or A to choose 6 5 4 3 2 or Toll saver and then press SELECT to save aR WO Ph About a
12. TIONS LTD All rights reserved Printed in China 91 004607 040 100 14
13. allation Install the battery as shown below Plug the battery connector Place the battery with the wires securely into the socket inside the battery compartment Slide the battery compartment Place the handset in the telephone cover towards the center of the base to charge handset until it clicks into place CHARGE light remains on when charging If the handset will not be used for a long period of time disconnect and remove the battery to prevent any possible leakage IMPORTANT R Check for a dial tone by pressing If you hear a dial tone the installation is successful If you do not hear a dial tone e Make sure the installation procedures described above are properly done e It may be a wiring problem If you have changed your telephone service to digital service from a cable company or a VoIP service provider the telephone line may need to be rewired to allow all existing telephone jacks to work Contact your cable VoIP service provider for more information Battery charging Once you have installed the battery the screen indicates the battery status see the table below For best performance keep the handset in the telephone base or charger when not in use The battery is fully charged after 16 hours of continuous charging Refer to the online user s manual for battery operating times Battery indicators Battery status Action The screen is
14. andset and the telephone base to synchronize e Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices There is interference during a telephone conversation My calls fade out when I am using the cordless handset e The handset may be out of range Move it closer to the telephone base e If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack The filter prevents noise and caller ID problems caused by DSL interference Contact your DSL service provider for more information about DSL filters e Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference Try moving the appliance or telephone base to another outlet e Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices e If your telephone is plugged in with a modem or a surge protector plug the telephone or modem surge protector into a different location If this doesn t solve the problem relocate your telephone or modem farther apart from each other or use a different surge protector e The locati
15. cation registration number only signifies that the Industry Canada technical specifications were met The Ringer Equivalence Number REN for this terminal equipment is 0 1 The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five This product meets the applicable Industry Canada technical specifications Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency Handset 1921 536 1928 448 MHz Telephone base 1921 536 1928 448 MHz Channels 5 Nominal effective range Maximum power allowed by FCC and IC Actual operating range may vary according to environmental conditions at the time of use Power requirements Handset 2 4V Ni MH battery Telephone base 6V AC 300mA Charger 6V AC 300mA Memory Handset directory 30 memory locations up to 30 digits and 15 characters Handset call log 30 memory locations up to 24 digits and 15 characters VTECH TELECOMMUNICATIONS LTD A member of THE VTECH GROUP OF COMPANIES Distributed in the U S A by VTech Communications Inc Beaverton Oregon 97008 Distributed in Canada by VTech Technologies Canada Ltd Richmond B C V6W 1L5 VTech is the registered trademark of VTech Holdings Limited Copyright 2013 for VTECH TELECOMMUNICA
16. ch to tone dialing temporarily during a call MUTE DELETE Mute the microphone during a call Delete digits or characters while using the dialing keys Silence the ringer temporarily while the handset is ringing Delete the displayed entry while in the directory call log or redial list y Telephone base MENU SELECT Show the menu Select an item or save a setting while in a menu ARI VOL Review the directory when the telephone is not in use Increase the listening volume during a call Scroll up while in a menu Move the cursor to the right when entering numbers or names OFF CANCEL Hang up a call Silence the ringer temporarily while the handset is ringing Press and hold to erase the missed call indicator while the telephone is not in use Return to the previous menu while in a menu Press and hold to return to idle mode while in a menu Delete digits while predialing Press repeatedly to show other dialing options when reviewing a call log entry REDIAL PAUSE Press repeatedly to review the redial list Press and hold to insert a dialing pause while dialing or entering numbers Telephone base overview Message window Shows the number of messages and other answering system information X DELETE Delete the message currently playing Press twice to delete all old messages when the phone
17. dride rechargeable batteries Dispose of these batteries in a safe manner Do not burn or puncture the battery Like other batteries of this type if burned or punctured they could release caustic material which could cause injury The RBRC seal The RBRC seal on the nickel metal hydride battery indicates that VTech Communications Inc is voluntarily participating in an industry program to collect and recycle these batteries at the end of their useful lives when taken out of service within the United States and Canada The RBRC program provides a convenient alternative to placing used nickel metal hydride batteries into the trash or municipal waste which may be illegal in your area VTech s participation in RBRC makes it easy for you to drop off the spent battery at local retailers participating in the RBRC program or at authorized VTech product service centers Please call 1 800 8 BATTERY for information on Ni MH battery recycling and disposal bans restrictions in your area VTech s involvement in this program is part of its commitment to protecting our environment and conserving natural resources RBRC is a registered trademark of Rechargeable Battery Recycling Corporation 12 Limited warranty What does this limited warranty cover The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase Consumer or you that the Product and all accessories provided in the sales
18. e provider the telephone line may need to be rewired to allow all existing telephone jacks to work Contact your service provider for more information I cannot dial out Try all the above suggestions Make sure there is a dial tone before dialing It is normal if the handset takes a second or two to synchronize with the telephone base before producing a dial tone Wait an extra second before dialing If other telephones in your home are having the same problem the problem is in the wiring or local telephone service Contact your telephone service provider charges may apply Eliminate any background noise Mute the cordless handset before dialing or dial from another room in your home with less background noise Not registered appears on the handset and it does not work at all The handset may be deregistered from the telephone base Follow the steps below to register the handset to the telephone base 1 Remove the handset from the telephone base 2 Press and hold FIND HANDSET on the telephone base for about four seconds until the red IN USE light turns on 3 Then press pound key on the handset It displays Registering and it takes about 60 seconds to complete the registration The handset displays Registered for a few seconds and you hear a confirmation tone when the registration process completes 9 Low battery shows on the handset screen e Place the handset in the telephone base for recharging e Remove and ins
19. eshooting to register the handset to the telephone base Directory The directory can store up to 30 entries To add a directory entry 1 Press MENU when the handset is not in use 2 Scroll to Directory and then press SELECT twice 3 Use the dialing keys to enter the number up to 30 digits OR Copy a number from the redial list by pressing REDIAL and then press WCID A or REDIAL repeatedly to select a number Press SELECT to copy the number 4 Press SELECT to move to the name 5 Use the dialing keys to enter the name up to 15 characters Additional key presses show other characters of that particular key 6 Press SELECT to store the entry While entering names and numbers you can e Press DELETE to backspace and erase a digit or character e Press and hold DELETE to erase the entire entry e Press WCID or AM to move the cursor to the left or right e Press and hold PAUSE to insert a dialing pause e Press 0 to add a space To review and dial a number from the directory Entries are sorted alphabetically 1 Press AMV when the handset is not in use 2 Scroll to browse through the directory or use the dialing keys to start a name search 3 When the desired entry appears press amp to dial To edit a directory entry 1 When the desired entry displays press SELECT 2 Use the dialing keys to edit the number then press SELECT 3 Use the dialing keys to edit the name then press SELECT to confirm
20. fter use Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch Make sure the telephone line cord is plugged firmly into the telephone base and the wall jack Unplug the electrical power to the telephone base Wait for approximately 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to synchronize Charge the battery in the handset for up to 16 hours If the battery is completely depleted it may take up to 30 minutes to charge the handset before Low battery appears on the screen Remove and install the battery again If that still does not work it may be necessary to purchase a new battery Disconnect the telephone base from the telephone wall jack and plug in a working telephone If the other telephone does not work the problem is probably in the wiring or the telephone service Contact your telephone service provider There is no dial tone Try all the above suggestions Move the handset closer to the telephone base It may be out of range The telephone line cord may be defective Install a new telephone line cord Disconnect the telephone base from the telephone wall jack and connect a different telephone If there is no dial tone on this telephone either the problem is in your wiring or telephone service Contact your telephone service provider If you have changed your telephone service to digital service from a cable company or a VoIP servic
21. hone numbers Dial mode Set the telephone to be tone dial or pulse Tone dial Pulse Use the Clr voicemail feature when the telephone indicates there is new voicemail but there is none For example when you have accessed your voicemail while away from home The Clr voicemail feature only turns off the indicators it does not delete your voicemail messages As long as you have new voicemail messages your telephone service provider continues to send the signal that turns on the indicators The following are some of the telephone features you may wish to set Refer to Telephone settings in the online Complete user s manual for detailed instructions on setting all telephone features Ringer volume You can adjust the ringer volume level or turn the ringer off 1 Press MENU when the handset is not in use 2 Scroll to Ringers and then press SELECT twice 3 Press VOL or VOL to sample each volume level 4 Press SELECT to save note e Ifthe ringer volume is set to Off the idle screen displays Ringer off e When the ringer volume is set to Off the handset still rings when you press a FIND HANDSET Set date and time If you subscribe to caller ID service the day month and time are set automatically with each incoming call To set the date and time manually Press MENU when the handset is not in use Scroll to Settings and then press SELECT Scroll to Set date time and then press SELECT Use the dialing keys
22. lephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines See Installation Instructions in the user s manual The Ringer Equivalence Number REN is used to determine how many devices you may connect to your telephone line and still have them ring when you are called The REN for this product is encoded as the 6th and 7th characters following the US in the product identifier e g if is 03 the REN is 0 3 In most but not all areas the sum of all RENs should be five 5 0 or less For more information please contact your telephone service provider This equipment may not be used with Party Lines If you have specially wired alarm dialing equipment connected to your telephone line ensure the connection of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone service provider or a qualified installer If this equipment is malfunctioning it must be unplugged from the modular jack until the problem has been corrected Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents For repair procedures follow the instructions outlined u
23. me states provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you Please retain your original sales receipt as proof of purchase FCC ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission FCC rules These requirements are intended to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Changes or modifications to this equipment not expressly approved by the party responsible f
24. nder the Limited warranty If this equipment is causing harm to the telephone network the telephone service provider may temporarily discontinue your telephone service The telephone service provider is required to notify you before interrupting service If advance notice is not practical you will be notified as soon as possible You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC Your telephone service provider may make changes in its facilities equipment operation or procedures that could affect the proper functioning of this product The telephone service provider is required to notify you if such changes are planned If this product is equipped with a corded or cordless handset it is hearing aid compatible If this product has memory dialing locations you may choose to store emergency telephone numbers e g police fire medical in these locations If you do store or test emergency numbers please Remain on the line and briefly explain the reason for the call before hanging up Perform such activities in off peak hours such as early morning or late evening Industry Canada Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference including interference that may cause undesired operation The term IC before the certifi
25. ne base then press FLASH to answer the call If the handset moves out of range during a telephone conversation there may be interference To improve reception move closer to the telephone base Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts so it must be treated with care Avoid rough treatment Place the handset down gently Save the original packing materials to protect your telephone if you ever need to ship it Avoid water Your telephone can be damaged if it gets wet Do not use the handset outdoors in the rain or handle it with wet hands Do not install the telephone base near a sink bathtub or shower Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety take caution when using electrical appliances during storms Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or mild soap Do not use excess water or cleaning solvents of any kind Remember that electrical appliances can cause serious injury if used when you are wet or standing in water If the telephone base should fall into water DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORD FROM THE WALL Then remove the telephone by the unplugged cords About cordless telephones e Privacy The same featu
26. nswering system and voicemail Your telephone has separate indicators for two different types of voice messages those left on the built in answering system and those left at your telephone service provider s voicemail Each alerts you to new messages differently e f QO and XX new messages display on the handset and the message window on the telephone base flashes there are messages recorded on the built in answering system It can record and store up to 99 messages and each message can be up to three minutes in length The total storage capacity for the announcement messages and memos is approximately 14 minutes e If X and New voicemail display on the handset your telephone service provider is indicating that it has new voicemail for you Contact your telephone service provider for more information on how to access your voicemail Answering system operation Turn the answering system on or off The answering system must be turned on to answer and record messages When it is turned on the ANS ON OFF light on the telephone base turns on and ANS ON displays on the handset e Press ANS ON OFF on the telephone base to turn the built in answering system on or off Record play delete your own announcement You can use the preset announcement to answer calls or replace it with your own recorded announcement The announcement can be up to 90 seconds in length 1 Press MENU when the handset is not in use 2 Scroll to Answering Sys
27. oduct for a period of either a 90 days from the date the repaired or replacement Product is shipped to you or b the time remaining on the original one year warranty whichever is longer What is not covered by this limited warranty This limited warranty does not cover 1 Product that has been subjected to misuse accident shipping or other physical damage improper installation abnormal operation or handling neglect inundation fire water or other liquid intrusion or 2 Product that has been damaged due to repair alteration or modification by anyone other than an authorized service representative of VTech or 3 Product to the extent that the problem experienced is caused by signal conditions network reliability or cable or antenna systems or 4 Product to the extent that the problem is caused by use with non VTech accessories or 5 Product whose warranty quality stickers product serial number plates or electronic serial numbers have been removed altered or rendered illegible or 6 Product purchased used serviced or shipped for repair from outside the United States of America or Canada or used for commercial or institutional purposes including but not limited to Products used for rental purposes or Product returned without a valid proof of purchase see item 2 below or 8 Charges for installation or set up adjustment of customer controls and installation or repair of systems outside the unit N How do you ge
28. on of your telephone base can impact the performance of your cordless phone For better reception install the telephone base in a centralized location within your home or office away from walls or other obstructions In many environments elevating the telephone base improves overall performance e Disconnect the telephone base from the telephone wall jack and plug in a corded telephone If calls are still not clear the problem is probably in the wiring or telephone service Contact your telephone service provider charges may apply e If other telephones in your home are having the same problem the problem is in the wiring or telephone service Contact your telephone service provider charges may apply hear other calls when using the telephone e Disconnect the telephone base from the telephone wall jack Plug in a different telephone If you still hear other calls the problem is probably in the wiring or telephone service Contact your telephone service provider hear noise on the cordless handset and the keys do not work e Make sure the telephone line cord is plugged in securely 10 Out of range or no pwr at base shows on the handset screen e The handset may be out of range Move it closer to the telephone base e Make sure the power cord is securely plugged into the telephone base Use a working electrical outlet not controlled by a wall switch e Reset your telephone by unplugging the power adapter from the telephone base
29. onnect the power to the telephone base 2 Disconnect the battery on the cordless handset 3 Wait a few minutes before connecting power to the telephone base 4 Install the battery again and place the cordless handset in the telephone base 5 Wait for the cordless handset to synchronize with the telephone base Allow up to one minute for this to take place Important safety instructions When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury including the following 1 Read and understand all instructions 2 Follow all warnings and instructions marked on the product 3 Unplug this product from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning 4 Do not use this product near water such as near a bath tub wash bowl kitchen sink laundry tub or a swimming pool or in a wet basement or shower Do not place this product on an unstable table shelf stand or other unstable surfaces 6 Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation To protect them from overheating these openings must not be blocked by placing the product on a soft surface such as a bed sofa or rug This product should never be placed near or over a radiator or heat register This product should not be placed in any area where proper ventilation is not provided 7 This produc
30. or compliance could void the user s authority to operate the equipment This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Privacy of communications may not be ensured when using this telephone 13 To ensure safety of users the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product This product has been tested and found to comply with the FCC criteria The handset may be safely held against the ear of the user The telephone base shall be installed and used such that parts of the user s body other than the hands are maintained at a distance of approximately 20 cm 8 inches or more This Class B digital apparatus complies with Canadian ICES 003 FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments ACTA The label on the back or bottom of this equipment contains among other things a product identifier in the format US AAAEQ TXXXxX This identifier must be provided to your telephone service provider upon request The plug and jack used to connect this equipment to premises wiring and the te
31. orary tone dialing If you have pulse rotary service only you can switch from pulse to tone dialing temporarily during a call This is useful if you need to send touch tone signals to access your telephone banking or long distance services 1 During a call press TONEX 2 Use the dialing keys to enter the relevant number The telephone sends touch tone signals 3 The telephone automatically returns to pulse dialing mode after you end the call Redial Each handset stores the five most recently dialed numbers When there are already five entries the oldest entry is deleted to make room for the new entry To review and dial a number from the redial list 1 Press REDIAL when the handset is not in use 2 Press WCID A or REDIAL repeatedly until the desired entry displays 3 Press amp to dial To delete a redial entry When the desired redial entry displays press DELETE Find handset Use this feature to find all system handsets To start paging e Press FIND HANDSET on the telephone base once and then release when the phone is not in use All idle handsets ring and flash Paging To end paging e Press FIND HANDSET on the telephone base once and then release OR e Press amp or any of the dialing keys on the handset to stop the paging tone Do not press and hold FIND HANDSET for more than four seconds It may lead to handset deregistration If Not registered displays on the handset refer to Troubl
32. package Product are free from defects in material and workmanship pursuant to the following terms and conditions when installed and used normally and in accordance with the Product operating instructions This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period Materially Defective Product During the limited warranty period VTech s authorized service representative will repair or replace at VTech s option without charge a Materially Defective Product If we repair the Product we may use new or refurbished replacement parts If we choose to replace the Product we may replace it with a new or refurbished Product of the same or similar design We will retain defective parts modules or equipment Repair or replacement of the Product at VTech s option is your exclusive remedy VTech will return the repaired or replacement Products to you in working condition You should expect the repair or replacement to take approximately 30 days How long is the limited warranty period The limited warranty period for the Product extends for ONE 1 YEAR from the date of purchase If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty this limited warranty also applies to the repaired or replacement Pr
33. purchased Product model and the date of purchase or receipt and 3 Provide your name complete and correct mailing address and telephone number Other limitations This warranty is the complete and exclusive agreement between you and VTech It supersedes all other written or oral communications related to this Product VTech provides no other warranties for this Product The warranty exclusively describes all of VTech s responsibilities regarding the Product There are no other express warranties No one is authorized to make modifications to this limited warranty and you should not rely on any such modification State Provincial Law Rights This warranty gives you specific legal rights and you may also have other rights which vary from state to state or province to province Limitations Implied warranties including those of fitness for a particular purpose and merchantability an unwritten warranty that the Product is fit for ordinary use are limited to one year from the date of purchase Some states provinces do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you In no event shall VTech be liable for any indirect special incidental consequential or similar damages including but not limited to lost profits or revenue inability to use the Product or other associated equipment the cost of substitute equipment and claims by third parties resulting from the use of this Product So
34. res that make a cordless telephone convenient create some limitations Telephone calls are transmitted between the telephone base and the cordless handset by radio waves so there is a possibility that the cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset For this reason you should not think of cordless telephone conversations as being as private as those on corded telephones Electrical power The telephone base of this cordless telephone must be connected to a working electrical outlet The electrical outlet should not be controlled by a wall switch Calls cannot be made from the cordless handset if the telephone base is unplugged switched off or if the electrical power is interrupted e Potential TV interference Some cordless telephones operate at frequencies that may cause interference to televisions and VCRs To minimize or prevent such interference do not place the telephone base of the cordless telephone near or on top of a TV or VCR If interference is experienced moving the cordless telephone farther away from the TV or VCR often reduces or eliminates the interference e Rechargeable batteries Exercise care in handling batteries in order not to create a short circuit with conducting material such as rings bracelets and keys The battery or conductor may overheat and cause harm Observe proper polarity between the battery and the battery charger Nickel metal hy
35. t should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supply in your home or office consult your dealer or local power company 8 Do not allow anything to rest on the power cord Do not install this product where the cord may be walked on 9 Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch dangerous voltage points or create a short circuit Never spill liquid of any kind on the product 10 To reduce the risk of electric shock do not disassemble this product but take it to an authorized service facility Opening or removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks Incorrect reassembling can cause electric shock when the product is subsequently used 11 Do not overload wall outlets and extension cords 12 Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions A When the power supply cord or plug is damaged or frayed B If liquid has been spilled onto the product C If the product has been exposed to rain or water D If the product does not operate normally by following the operating instructions Adjust only those controls that are covered by the operation instructions Improper adjustment of other controls may result in damage and often
36. t warranty service To obtain warranty service in the USA please visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or call 1 800 267 7377 NOTE Before calling for service please review the user s manual a check of the Product s controls and features may save you a service call Except as provided by applicable law you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product s to the service location VTech will return repaired or replaced Product under this limited warranty Transportation delivery or handling charges are prepaid VTech assumes no risk for damage or loss of the Product in transit If the Product failure is not covered by this limited warranty or proof of purchase does not meet the terms of this limited warranty VTech will notify you and will request that you authorize the cost of repair prior to any further repair activity You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty What must you return with the Product to get warranty service 1 Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty and 2 Include a valid proof of purchase sales receipt identifying the Product
37. tall the battery again and use it until fully depleted then charge the handset in the telephone base for up to 16 hours e If the above measures do not correct the problem replace the battery The battery does not charge in the handset or the handset battery does not accept charge e Make sure the handset is placed in the telephone base correctly The CHARGE light on the handset should be on e Remove and install the battery again then charge for up to 16 hours e f the handset is in the telephone base but the CHARGE light on the handset is not on refer to The charge light is off below e lf the battery is completely depleted it may take up to 30 minutes to charge the handset before Low battery appears on the screen e Purchase a new battery Refer to Battery installation on page 2 The CHARGE light is off e Clean the charging contacts on the handset and telephone base each month with a pencil eraser or a dry non abrasive fabric e Make sure the power adapter and telephone line cord are plugged in correctly and securely e Unplug the power adapter Wait for 15 seconds before plugging it back in Allow up to one minute for the handset and telephone base to reset The telephone does not ring when there is an incoming call e Make sure the handset ringer volume is not set to off e Make sure the telephone line cord and power adapter are plugged in properly e The handset may be too far from the telephone base Move it closer
38. te all messages with a handset 1 Press MENU when the handset is not in use 2 Scroll to Answering sys then press SELECT 3 Scroll to Delete all old then press SELECT twice Call intercept If you want to talk to the person whose message is being recorded press amp on the handset Rewiring of telephone line for cable VoIP service users If you have changed to cable VoIP service through a modem router terminal adapter to establish telephone connection the existing telephone jacks in your home may no longer work Your cable VoIP service provider uses a separate cable connecting from the main line to the modem installed in your home To allow all existing telephone jacks to work rewiring of the telephone line as indicated by the dotted line in the illustration below may be needed Rewiring requires professional installation fees may apply Contact your cable VoIP service provider for more information Conventional telephone line jack Cable or Internet Modem Router Terminal adapter Troubleshooting If you have difficulty with your telephone please try the suggestions below For customer service visit our website at www vtechphones com or call 1 1 800 595 9511 In Canada go to www vtechcanada com or call 800 267 7377 My telephone does not work at all Make sure the battery is installed and charged correctly For optimum daily performance return the handset to the telephone base a
39. to the telephone base e There may be too many extension phones on the telephone line to allow all of them to ring simultaneously Unplug some of them e If other telephones in your home are having the same problem the problem is in the wiring or telephone service Contact your telephone service provider charges may apply e Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone Try installing your phone as far away as possible from these types of electronic devices e Test a working telephone at the telephone wall jack If another telephone has the same problem the problem is in the telephone wall jack Contact your telephone service provider charges may apply e The telephone line cord may be defective Install a new telephone line cord e Remove and install the battery again and place the handset in the telephone base e Wait for the handset to synchronize with the telephone base Allow up to one minute for this to take place My handset beeps and is not performing normally e Make sure the power cord is securely plugged into the telephone base Plug the telephone base into a different working electrical outlet not controlled by a wall switch e Move the handset closer to the telephone base It may be out of range e Reset the telephone base by unplugging the electrical power to the base Wait for 15 seconds and plug it back in again Allow up to one minute for the cordless h
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