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Installation Guide - Qioptiq Q-Shop

1. fin TracePro70 an ACT by Sage Premium gt m osLoes E SolidWorks 2010 gt Q TracePro 0 CHS Q TracePro70 CHT q TracePro70 ESP Q TracePro70 ITA Q TracePro70 JPN 4 TracePro70 with Catiav5 on 32bit OS TracePro Installation Guide Page 35 e The License Information dialog will appear when TracePro is first launched TracePro License Information Please select how TracePro will be licensed on this computer TracePro Demo Version is a fully functional copy with the following restrictions Files cannot be saved Printing is disabled Optical Properties can not be assigned Macro processing is disabled Raytrace is restricted to 1000 ray nodes Simulation mode is disabled Single computer License Single computer licenses allow TracePro to be used on one computer The license can use a USB protection key or a software key TracePro is shipped with a USB protection key for purchased licenses Software keys are used for software trials Network License I Prompt for multiple Editions Network licenses permit several users to access TracePro licenses from a central license server Server host name ServerName License Info TracePro Serial Number 1234567894BCDE Select the Network License option Enter the Server host name Optional Enter the TracePro Serial Number Optional Click on the License Info button to display the TracePro Key Number that
2. e The TracePro 7 0 release requires an updated license from TracePro 6 0 x or older e TracePro 7 0 x releases will overwrite previous 7 0 x releases All TracePro 7 0 x releases run from the same license System Requirements Windows XP 32 and 64 bit Operating system Windows Vista 32 and 64 bit Windows 7 32 and 64 bit Recommended operating system Windows 7 64 bit Recommended processor recent 64 bit processor with as many cores as possible Windows XP 512 MB Windows Vista 2 GB Minimum RAM Windows 7 2 GB Windows XP 64 1 GB Windows Vista 64 2GB Windows 7 64 2 GB Recommended RAM as much as possible Disk space required for installation 700 MB TracePro Installation Guide Page 3 INSTALLATION Installation Media Downloading from the Lambda Research Website TracePro and additional support programs and documentation are available from the Lambda Research Corporation website Please go to http www lambdares com technical_support tracepro releases and select the link for the Current TracePro Release select 32 bit or 64 bit consistent with the Windows Operating System AEROSPACE amp LIGHTING DISPLAY LIFE SCIENCES INDUSTRIAL OPTICS DEFENSE DESIGN DESIGN OPTICS MANUFACTURING SOFTWARE OPTICS amp IT OPTICS FOR EDUCATION TracePro Releases Optical Design Softwa Technical Support Current TracePro Release TracePro TracePro 7 0 0 Released on 30 September 2010 Releases Download and install Util
3. S6 Key Failure Programming Error PROBLEM It is possible that the License key is failing or has been misprogrammed TEST There is file named TraceProLicenseKey log that is generated each time you click Cancel in the License Information dialog to help us to troubleshoot problems like this Please connect the problem key launch TracePro then hit Cancel to get out of the endless loop in the TracePro License Information dialog This should generate the log file in one of the following locations Windows XP C Documents and Settings K USERNAME gt Application Data Lambda Research Corporation TracePro Windows Vista and Windows 7 C Users cX USERNAME gt AppData Roaming LambdaResearch Corporation TracePro Send the TraceProLicenseKey log file to support lambdares com to enable us to determine if the key is functioning and is programmed correctly RESOLUTION TBD S7 Conflict with another Sentinel Key PROBLEM If another Sentinel Key is connected to the PC TracePro may be reading the non TracePro key TEST None RESOLUTION Remove all other Sentinel Keys from the PC then try launching TracePro S8 Additional Information Additional troubleshooting information is available in the Sentinel End User Guide http www2 safenet inc com support files SafeNet_Sentinel EndUser_Guide pdf Lambda Research Corporation Network License Troubleshooting TracePro Expert is unable to connect to the network license on serv
4. e Launch the Field Exchange Utility from the Programs list in Windows E7 Bitmap Source Sal ESDF Wizard Database Converter fm TracePro70 gt fm Utilities gt m ACT by Sage Premium Q TracePro7o m OSLO65 gt amp TracePro70 CHS 7 SolidWorks 2010 gt I q TracePro70 CHT Field Exchange Utility Sm Scheme Editor 4 TracePro70 ESP e Choose the Software Key tab and select the New button e Use the Load license code to a file button to load the license code SuperPro Field Exchange Utility 2 DLAJBFBPDOIDEZATIVJAGAAKIKHOBKHOEBINKHJA HGYJRACDIGYEAGBDMGTHTDSGKBXDWBBEDHRIN a IUEKCJBCBIBPGZJAESARGZIBGZGZCEDLHDAGAKG PBGBHCPGWJVFYBOGOGKAHAYVDYGCBHJKGHCLDC FNDMDPAWINJOAIEVENDPHWAKAADSCADRBVHIK Update License Help e Click Update License Lambda Research Corporation Launching TracePro e Select one of the TracePro icons from Windows Start Menu Programs fa TracePro70 m ACT by Sage Premium gt TracePr fH OSLO65 gt I q TracePro 0 CHS SolidWorks 2010 gt q TracePro70 CHT e The first time TracePro is launched the TracePro License Information dialog will appear Q TracePro70 ESP 4 TracePro70 ITA Q TracePro70 JPN TracePro License Information Please select how TracePro will be licensed on this computer TracePro Demo Version is a fully functional copy with the following restrictions Files can
5. If the Sentinel Protection Server does not appear on the list of services even after downloading and installing the drivers download and run the SSD Cleanup Utility from the same webpage then try again to run the Sentinel Protection Installer Please note that the cleanup utility also uninstalls TracePro and any other applications that have installed the Sentinel drivers so TracePro will need to be reinstalled F2 USB Port Failure PROBLEM The TracePro License Key may be connected to a USB Port on the PC that is disabled or failing TEST To test the PC s USB port connect another USB device mouse keyboard USB memory stick to the port and see if that device works properly RESOLUTION Connect the TracePro License Key to a working port on the PC F3 Conflict with another Sentinel Key PROBLEM If another Sentinel Key is connected to the PC the Field Exchange Utility may have read the non TracePro key when generating the Locking Code or it may be attempting to update the non TracePro Key TEST None RESOLUTION Remove all other Sentinel Keys from the PC then send another Locking Code to license O lambdares com to initiate the process of updating the key again Lambda Research Corporation F4 Key Failure Programming Error PROBLEM It is possible that the License key is failing or has been misprogrammed TEST There is file named TraceProLicenseKey log that is generated each time you click Cancel in t
6. oooooononccnonccconccconaconancc nnncnnno S3 Selecting Single computer license when a Network Key is connected S4 Remote Desktop eta sich eet coes nests ae Peso eee i S3 USB Port Failures tai S6 Key Failure Programming ElTOf ooooonococionccconcnonnnnononccnonncnonancnnanononccnncnnnne S7 Conflict with another Sentinel Key oooononccnonccnoocccoooccnonncnonaconnnnononccnoncc nno S8 Additional Information cooocnonccnoncccnonccinnncnonanonnnncnnnnononocconnncnnaconnccnncnnnne Network License Troubleshooting cccsccccssseecceeeneeceeeeeeeeeseeeeeeseaeeeesenneeeenseeeees N1 Sentinel System Drivers are failing not installed oonnnccnnnccnnnnccnonccionncnnne N2 Key not updated for latest Software Release oooocionccnonccconcccnocncnonccnnnccnnne N3 Network license s are already in use ooooooocnnnocccnnooocnnnnonocnnononnnononancnnnnnnnnno N4 Selecting Network license when a Single computer Key is connected Lambda Research Corporation N5 Ports 6001 or 6002 are blocked or are already in USE ooooonooocccnocncnoncc onccnnno N6 USB Port Fallecidos iii labra A N7 Key Failure Programming ElTOT ooocononcccnocccnoancnonncnonncconanonnnnonnnccnanccnanccnnne N8 Mispelled Incorrect ServerName in License Information dialog N9 No Network Connection to Servet ccooncccnncccnocncnonncnonncnonanonnnnononncnanccn nacion N10 Unlicensed Edition of Trac
7. Edition of TracePro to be run each time TracePro is launched Lambda Research Corporation The License Info checkbox provides an option that will display the TracePro Key Number that is connected to that server and the number of licenses for each TracePro Edition that are available TracePro70 e 1 Key 100 LC license 3 Standard license 3 Expert a TracePro Serial Number The TracePro Serial Number may be stored in the TracePro License Information dialog This Serial Number is needed to register to access the restricted Technical Support areas of the Lambda Research website It is recommended that the Serial Number be entered in this field at the time of license entry simply because the documentation of the TracePro Serial Number is available during installation and startup so this serial number will be preserved in the License Information dialog for future reference when access to the website is desired To register on the website please go to http www lambdares com technical_support login registration then fill in the required information including the serial number For future visits to the restricted access areas of our website you will only need the Username and Password that you establish during this registration This Website Serial Number can be used by more than one individual and we encourage TracePro licensees to distribute it to other users of the license so they can register for website access Click OK t
8. SafeNet Hardware Key from SafeNet Incorporated and this Hardware Key must be connected to one PC on the network that has been designated as the TracePro License Server Ports 6001and 6002 are used for the communication between the server and the PC s running TracePro so these ports must be opened in the server s firewall o The PC acting as the license server must also have the Sentinel System Drivers installed These drivers allow the hardware key to be read by the TracePro software and are automatically installed when installing TracePro The latest drivers as well as utility programs for troubleshooting and resolving technical problems are available from the Hardware Key manufacturer s website http www safenet inc com support_and_downloads download_drivers sentinel_drivers aspx o Each TracePro user needs to enter the Server Name to point TracePro to the network location where the license s is are being managed The Prompt for multiple Editions checkbox provides an option that will display the following dialog box each time TracePro is launched Select TracePro Edition The current Network License file supports multiple Editions of TracePro Select desired Edtion Standard v N Standard The selected edition E xpert selection for future if LC Cancel When the License File includes licenses for two or more Editions of TracePro and this box is checked in the TracePro License Information dialog the User can choose the
9. To access properties from an installation of TracePro 5 0 or earlier in the current release of TracePro the old properties database mdb must be converted to the current format db To determine the name and location of the Properties Database used in an older release of TracePro TracePro 5 0 x and earlier launch that release of TracePro then select View Customize and make note of the name and location of the Properties Database To determine the name and location of the Properties Database used in TracePro 7 0 launch TracePro 7 0 then select View Options General and make note of the name and location of the Properties Database Move the old database to the location of the current database In TracePro 7 0 select View Options click the Browse button next to the Properties Database field and point to the old database mdb Click OK when prompted to convert the database from mdb to db format Note that the original mdb file will be left intact and will be available for use with TracePro 5 0 or earlier In TracePro 7 0 View Options select the newly converted db file as the Properties Database Lambda Research Corporation Modify Repair or Remove the Program In order to Modify Repair or Remove TracePro initiate the TracePro installation from the CD or web download TracePro 60x_Installer exe If TracePro detects that the same release of TracePro has already been installed the following screen will appe
10. available from National Instruments http digital ni com public nsf allkb F852A8CFA4A8CABE86257 1 COO068EF7C TEST 2 To determine if Port 6001 is in use by another application please generate a STATS txt file by following these steps e Open the command prompt window e type in the command netstat a b gt stats txt e the STATS txt will be created and saved to the Root drive e review STAT txt to see if any application is using Port 6001 or 6002 RESOLUTION perform these steps only at a time when the connection to the conflcting application can be disrupted e from the Windows Control Panel select Administrative Tools Services e on the alphabetical list of services right click on each conflicting service and STOP the service for LabView look for anyservices with names that start with National or NI or Lookup Citadel Server e install TracePro e backin Control Administrative Tools Services right click and START each of conflicting services TracePro Installation Guide Page 49
11. is connected to that server and the number of licenses for each TracePro Edition that are available TracePro es 1 Key 100 LC license 3 Standard license 3 Expert license 3 e Click OK to close the License Info window Lambda Research Corporation e Optional If the TracePro License includes two or more Editions of TracePro checking the Prompt for multiple Editions checkbox will allow the User to choose the Edition of TracePro to be run each time TracePro is launched e Click OK in the TracePro License Information dialog e Select the TracePro Edition Select TracePro Edition The current Network License file supports multiple Editions of TracePro Select desired Edtion Standard hd N Standard The selected edition E xpert selection for future if LC co e Click OK to begin the TracePro session Temporary License e The Hardware Key has been programmed with a temporary license To determine the number of days remaining before the license expires select Help About TracePro About TracePro Expert ds TracePro Expert x64 7 0 0 Release Copyright 1995 2010 Lambda Research Corporation ACIS Version 20 0 3 License Expires in 30 days O hours System Resources Total Physical Memory 4191800 Available Virtual Memory 8589689524 Available Physical Memory 2725048 3781996 KB Free on C Portions of this software are owned by Spatial Corp 1986 2010 All Rights Reserved Grid Control copyright Ch
12. license and that license has now expired TEST None RESOLUTION To obtain an updated license you must provide us with a Locking Code Please follow the steps in the section titled Requesting Updating Licenses T2 Expired Trial License and Single computer License Key not found PROBLEM If you at one time in the past performed a 30 Day Trial of TracePro which uses a Software Key rather than a Hardware Key and the PC is failing to recognize the Single computer License Key TracePro will revert to try to use the Software Key Trial License and display this message because that Trial License has already expired TEST Click OK to this error message and then the TracePro single computer license key not found on this computer appears RESOLUTION Follow the steps to resolve the TracePro single computer license key not found on this computer message the Trial Time Out message is not relevant T3 Clock Tampering PROBLEM TracePro uses the Date and Time from the PC s System Clock to determine the expiration date for a temporary license The software has logic to detect when the System Clock has been tampered and it will behave as if the license has expired TEST None RESOLUTION The resolution of this problem is to return the key to Lambda Research for reprogramming Please send notification to license lambdares com before returning the key Lambda Research does not accept responsibility for shipping costs
13. packaging or by selecting the Help License box in any LRC software product If you cannot locate your serial number you may request that your number be e mailed to you Request Serial Number Please provide your name and company Enter the information including the Website Serial Number Please make note of the Username and Password that you have chosen as these will be needed for future access to the secure pages of the website e Click Submit TracePro Installation Guide Page 27 TracePro Installation e Go to http www lambdares com technical_support tracepro releases e Login using the Username and Password you established during Website Registration LIGHTING LIFE SCIENC DESIGN SIGN OPTICS MANUFA 8 IT OPT FOR EDUCATION Login Required Optice Lambda Research Support Subscriptions gives you access to software releases updated materials and properties Techn extensive technical support and our comprehensive Knowledge Base Comp Returning Customer Login news Conta Username Password New User Registration Forgot your password Update Support Subscription e Download the current release of TracePro select 32 bit or 64 bit consistent with the Windows Operating System on the PC that will be running TracePro e Note that the TracePro Users Manual and TracePro Installation Guide are available from this webpage AEROSPACE amp LIGHTING DISPLAY LIFE SCIENCES INDUSTRIAL OPTICS DEFENSE DESIGN DESIGN OPTICS MANUFACTURING SOF
14. ADADHHMHUFJJSD WAAFZCIJHDAEGJEBDCRHYHZ JBAIANGYAKAAADFL Update License Help Hardware Key Software Key New C Use Existing DLAJBFBPDOIDEZATIVJAGAAKIKHOBKHOEBIWKHJA a HGYJRACDIGYEAGBDMGTHTDSGKBXDWBBEDHRIN 7 IUEKCJBCBIBPGZJAESARGZJBGZGZCEDLHDAGAKG PBGBHCPGWJVFYBOGOGKAHAVDYGCBHJKGHCLDC FNDMDPAWINJOAIEVENDPHWAKAADSCADRBVHIUK Update License Help Click Update License Please note that this action has reprogrammed the Hardware Key so if the key is transferred to another PC there is no further action required to run the software TracePro Installation Guide Page 15 TracePro Properties Database The TracePro Properties Database file TracePro db is the file where all property data is stored By retaining this data in a separate database the data is available for any TracePro model and a change in the data will be incorporated into all models using that property New Properties Database for a First Time Installation of TracePro Upon initial launch of TracePro the following message will appear TracePro i A new Factory fresh TracePro db file has been installed in your profile Folder The exact location can be found by using the Yiew Options menu selection General tab Click OK to acknowledge that a new Properties Database file has been copied to your user profile TracePro is now ready to run Updating Properties Database from an Installation of TracePro 5 0 or earlier
15. CCESS USERS Before installing TracePro 7 0 you must uninstall TracePro 7 0 Early Access Control Panel Add Remove Programs TracePro70 Examples TracePro70_32bit Libraries e TracePro70_64bit Properties LICENSE KEYS MUST BE UPDATED for TracePro 7 0 Please follow the steps on Pages 14 15 of the Tools Installation Guide to send a Locking Code and request a License File to update your key for TracePro 7 0 This update only needs to be performed once then the key will work for all 7 0 x Tutorials releases TracePro Bridge for e Double click on TracePro Installer exe to install TracePro and follow the steps in the TracePro Installation Guide to complete the installation Lambda Research Corporation Connect the Hardware Key TracePro License Server e Select a PC on the Network that will act as the TracePro License Server and connect the TracePro Hardware Key e Ifthe TracePro software is not installed on the license server there are two items of software that need to be installed from the links on the TracePro Releases webpage http www lambdares com technical_support tracepro releases o Sentinel System Drivers enables communication between the PC and the hardware key o Field Exchange Utility required for updating license information stored on the hardware key Launching TracePro each PC running TracePro e Select one of the TracePro icons from Windows Start Menu Programs T Utilities gt fi TracePro70
16. ICENSE This document provides the step by step instructions for new purchasers of TracePro with a Network License to get the program running Website Registration each TracePro User The TracePro software documentation examples libraries and tutorials are maintained in a secure area of the Lambda Research website Users must receive a Website Serial Number from Lambda Research and use this serial number to register on the website e Receive Website Serial Number from Lambda Research e Go to http www lambdares com technical_support login registration OPTICAL DESIGN SOFTWARE TECHNICAL SUPPORT COMPANY NEWS AND EVENTS CONTACT US Confirm Password AEROSPACE amp LIGHTING DISPLAY LIFE SCIENCES INDUSTRIAL OPTICS DEFENSE DESIGN DESIGN OPTICS MANUFACTURING SOFTWARE OPTICS 8 IT OPTICS FOR EDUCATION New User Registration opti EIE _ A Tect First Name Com Last Name New Username Cont Password Email Company Name Serial Number Serial numbers may be obtained from LRC original software packaging or by selecting the Help License box in any LRC software product If you cannot locate your serial number you may request that your number be e mailed to you Request Serial Number Please provide your name and company e Enter the information including the Website Serial Number e Please make note of the Username and Password that you have chosen as these will be needed for fut
17. KB Free on C Total Physical Memory 4191800 Available Physical Memory 2725048 Portions of this software are owned by Spatial Corp 1986 2010 All Rights Reserved Grid Control copyright Chris Maunder OK e Lambda Research will provide a permanent TracePro license after receiving payment for TracePro To update the hardware key with the permanent TracePro license please follow the steps in the next two sections to Send Locking Code to Lambda Research and Receive License Code and Update License Lambda Research Corporation Send Locking Code to Lambda Research e The installation of TracePro has also installed the Field Exchange Utility e Launch the Field Exchange Utility from the Programs list in Windows Bitmap Source Sa ESDF Wizard E Database Converter fm TracePro70 gt Ga Utilities T ACTI by Sage Premium gt osLo6s gt m SolidWorks 2010 gt q TracePro7o Q TracePro70 CHS Q TracePro70 CHT Field Exchange Utility q TracePro70 ESP Verify that the TracePro Hardware Key is connected to the PC Disconnect any other Sentinel Keys connected to the PC Choose the Hardware Key tab Click on Get Locking Code SuperPro Field Exchange Utility 28 Hardware Key Software Key DJEXHYCVHLDVGVBGHEILATDLFVBGDTGCDUJMFD FIBJAIFVEFDPAADXHSFNEBDL Update License Help e Use the Save locking code to a file button loc and send the Locking Code t
18. Net the manufacturers of the Sentinel Keys declares this as intended behavior on Page 26 of the Sentinel End User Guide http www2 safenet inc com support files SafeNet_Sentinel EndUser_Guide pdf Using Key through Remote Desktop or Terminal Server Please Note that 1f you attempt to run a Sentinel Key protected application in standalone mode via a remote client Terminal Server VNC WinXP remote client the software protected with Sentinel keys will not allow this for security reasons if application is protected in Standalone mode You will either need to run the software while directly logged into the machine or need to get in touch with you software vendor for software protected in Network mode TEST To confirm that Remote Desktop is the cause of the License Error log into the PC directly and try launching TracePro without using Remote Desktop RESOLUTION TracePro can be run from Remote Desktop with a Network License Key Contact sales Olambdares com to request a change from a Single computer License Key to a Network License Key TracePro Installation Guide Page 41 S5 USB Port Failure PROBLEM The TracePro License Key may be connected to a USB Port on the PC that is disabled or failing TEST To test the PC s USB port connect another USB device mouse keyboard USB memory stick to the port and see if that device works properly RESOLUTION Connect the TracePro License Key to a working port on the PC
19. SUPERIOR OPTO MECHANICAL SOFTWARE Lambda Research orporation Installation Guide Release 7 0 Revision 10 13 10 Lambda Research Corporation 25 Porter Road Littleton MA 01460 1434 USA 1 978 486 0766 www lambdares com support lambdares com Lambda Research Corporation COPYRIGHT AND TRADEMARK ACKNOWLEDGMENTS COPYRIGHT The TracePro software and manual are Copyright 2010 by Lambda Research Corporation All rights reserved This software may only be used by one user per license obtained from Lambda Research Corporation The TracePro manual contains proprietary information This information as well as the rest of the manual may not be copied in whole or in part or reproduced by any means or transmitted in any form without the prior written consent of Lambda Research Corporation TRADEMARKS TracePro and OSLO are registered trademarks of Lambda Research Corporation TracePro Bridge is a trademark of Lambda Research Corporation ACIS is aregistered trademark of Spatial Corporation Adobe and Acrobat are trademarks of Adobe Systems Incorporated Sentinel and SuperPro are trademarks of SafeNet Incorporated SolidWorks is a registered trademark of SolidWorks Corporation Windows and Microsoft are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries All other names and products are trademarks of their respective owners Lambda Research Corporation Conten
20. TECHNICAL SUPPORT COMPANY NEWS AND EVENTS CONTACT US AEROSPACE amp LIGHTING DISPLAY LIFE SCIENCES INDUSTRIAL OPTICS DEFENSE DESIGN DESIGN OPTICS MANUFACTURING SOFTWARE OPTICS amp IT OPTICS FOR EDUCATION New User Registration Optin a Tect First Name Com Last Name New Username Cont Password Confirm Password Email Company Name Serial Number Serial numbers may be obtained from LRC original software packaging or by selecting the Help License box in any LRC software product If you cannot locate your serial number you may request that your number be e mailed to you Request Serial Number Please provide your name and company e Enter the information including the Website Serial Number e Please make note of the Username and Password that you have chosen as these will be needed for future access to the secure pages of the website e Click Submit TracePro Installation Guide Page 21 TracePro Installation Downloading from the Lambda Research Website e Go to http www lambdares com technical_support tracepro releases e Login using the Username and Password you established during Website Registration LIGHTING DISPLAY LIFE SCIENCES INDUSTRIAL OPTICS DESIGN DESIGN OPTICS MANUFACTURING SOFTWARE amp IT OPTICS FOR EDUCATION Login Required Optics st Techn Lambda Research Support Subscriptions gives you access to software releases updated materials and pr
21. TWARE OPTICS amp IT OPTICS FOR EDUCATION TracePro Releases Optical Design Softwa Technical Support Current TracePro Release TracePro TracePro 7 0 0 Released on 30 September 2010 Releases Download and install Utilities n 7 Early Access IMPORTANT NOTE FOR TRACEPRO 7 0 EARLY ACCESS USERS Before installing TracePro 7 0 you must uninstall TracePro 7 0 Early Access Control Panel Add Remove Programs TracePro70 Examples TracePro70_32bit Libraries e TracePro70_64bit Properties LICENSE KEYS MUST BE UPDATED for TracePro 7 0 Please follow the steps on Pages 14 15 of the Tools Installation Guide to send a Locking Code and request a License File to update your key for a TracePro 7 0 This update only needs to be performed once then the key will work for all 7 0 x Tutorials releases TracePro Bridge for e Double click on TracePro Installer exe to install TracePro and follow the steps in the TracePro Installation Guide to complete the installation Lambda Research Corporation Launching TracePro e Verify that the TracePro Hardware Key is connected to the PC e Launch TracePro TracePro 0 m Fi TracePrgzO m OSLO65 gt TracePro 0 CHS SolidWorks 2010 gt TracePro70 CHT TracePro70 ESP ACT by Sage Premium gt TracePro70 ITA TracePro70 JPN TracePro70 with CatiaY5 on 32bit OS e the program may just launch or the TracePro License Information dialog may appear TracePro License Infor
22. ange Utility U Hardware Key Software Key DJEXHYCVHLDVGVBGHEILATDLFVBGDTGCDUJMFD FIBJAIFVEFDPAADXHSFNEBDL Update License Help e Use the Save locking code to a file button loc and send the Locking Code to license lambdares com the copy option is not recommended because an incomplete code can be copied e Please include your name company name and TracePro Key Number in the e mail to assist us in identifying you Lambda Research Corporation Receive License Code and Update License e The installation of TracePro has also installed the Field Exchange Utility e Ifthe TracePro software is not installed on the license server there are two items of software that need to be installed from the links on the TracePro Releases webpage http www lambdares com technical_support tracepro releases o Sentinel System Drivers enables communication between the PC and the hardware key o Field Exchange Utility required for updating license information stored on the hardware key e Launch the Field Exchange Utility from the Programs list in Windows E7 Bitmap Source Sul BSDF Wizard E Database Converter fm TracePro70 ES Q TracePro70 Q TracePro70 CHS 4 TracePro70 CHT 4 TracePro70 ESP m ACT by Sage Premium gt m osLo65 gt E Solidworks 2010 gt Field Exchange Utility Sm Scheme Editor Verify that the TracePro Hardware Key is connected to the PC Disc
23. ar i TracePro70 InstallShield Wizard Welcome to the InstallShield Wizard for TracePro70 The InstallShield R Wizard will allow you to modify repair or remove TracePro70 To continue click Next Click Next to continue i TracePro70 InstallShield Wizard Program Maintenance Modify repair or remove the program Modify Change which program features are installed This option displays the Custom Selection dialog in which you can change the way features are installed Repair installation errors in the program This option fixes missing or corrupt files shortcuts and registry entries O Remove Remove TracePro70 from your computer InstallShield Choose the Modify to open the Select Feature dialog box to choose which installation components to install or uninstall at this time Choose the Repair option to automatically run a Maintenance routine to reinstall any corrupted files from a prior installation Choose the Remove option to uninstall the program TracePro Installation Guide Page 17 TracePro Updates TracePro updates are available from the Lambda Research Corporation website Please go to http www lambdares com technical_support tracepro releases select the link for the Current TracePro Release then follow the steps in the section of this Installation Guide titled Downloading and Installing TracePro from the Lambda Research Website TracePro 7 0 x releases will over
24. cense Olambdares com the copy option is not recommended because an incomplete code can be copied in error Please include your name company name and TracePro Key Number in the e mail to assist us in identifying you SuperPro Field Exchange Utility L Z gl superPro Field Exchange Utility y X Hardware Key Software Key Hardware Key Software Key al New C Use Existing al DJEXHYCVHLDVGVBGHEILATDLFVBGDTGCDUJMFD Serial Number FIBJAIFVEFDPAADXHSFNEBDL IPIMFYEZISHMCJGNELCIGGAWHHIBDHFWFEIKHSGI a GCEUHOGEFEIKHSGIGCEUHOGEFSCNCOGMEHHSG OCMAADEANHNJUCPITBEHWCCGBJNCAGDGZJHFE el Update License Update License Help Help Lambda Research Corporation Receive License Code and Update License To update a Hardware Key verify that the key is connected to the PC disconnect any other Sentinel keys from the PC launch the Field Exchange Utility from the Programs list in Windows then choose the Hardware Key tab For a Software Key Launch the Field Exchange Utility from the Programs list in Windows choose the Software Key tab and select if this is for a New or Existing License When the License Code is received from Lambda Research use either the Paste to Clipboard button or the Load license code to a file button to load the license code SuperPro Field Exchange Utility SuperPro Field Exchange Utility Hardware Key Software Key GCBUGCGHEOFGIVHAFNCRFRDGDVEJEQAJCOANCS B
25. ction is not working TEST It is recommended that you contact your IT rep and ask that they ping the server from your PC RESOLUTION Correct the Network connection problem N10 Unlicensed Edition of TracePro selected PROBLEM There are 3 editions of TracePro available Expert Standard and LC When TracePro is launched and the Network License option is chosen the user is prompted to choose the edition If an unlicensed edition is selected the Network License Error Message will appear TEST None RESOLUTION Launch TracePro again then select an edition that is licensed N11 Conflict with another Sentinel Key PROBLEM If another Sentinel Key is connected to the PC TracePro may be reading the non TracePro key TEST None RESOLUTION Remove all other Sentinel Keys from the PC then try launching TracePro N12 Additional Information Additional troubleshooting information is available in the Sentinel End User Guide http www2 safenet inc com support files SafeNet_Sentinel EndUser_Guide pdf Lambda Research Corporation Temporary License Troubleshooting TracePro70 EEX The TracePro temporary license has expired Please see the Temporary License Troubleshooting section of the TracePro Installation Guide for more information OK T1 Expired License PROBLEM In general the Trial Time Out message indicates that the OSLO TracePro Key was programmed with a temporary
26. ePro selected ooooccnonccnoncccnoccnonaconancc onacnnno N11 Conflict with another Sentinel Key ooonocccnncccnonccionncnoncconnnnonnnccnoncc nnccnnno N12 Additional Informati0N ooonnocccnonccnoncconnnnnnnnnononccnnnacnonanonnnncnnnncnanccnnccnnne Temporary License Troubleshooting ccsssccecesseeceeseneeeeeeeneeeeeseneeeeesneeeeseeeeees TI Expired License scccscscveciesdicesdeacsvesansdoneuts ceaeeverdeveecdig ca ise taaveesecaeedevcedes T2 Expired Trial License and Single computer License Key not found T3 Clock Tampere iaa aii Field Exchange Utility Errors entin neren or enr E E E E Fl Sentinel System Drivers are failing not installed oononncnnnccnnncccnonncionncnnne F2 USB P rt Fail re numa abia F3 Conflict with another Sentinel Key ooooonnnccnnocccnonccnonccnonanonnnnonnnccnanccnnnccnnno F4 Key Failure Programming ElTOH ooooononcccnonccnnancnonncoonncconaconanconnnccnonccnonccnnne F5 Additional Information ooonnoccnonncnonnnnoncnonnnncnancnnonccnoncnnonanonnnonnnnononccnncnnnne Installation Troubleshooting ccsecccceeesccceeesceceeseneeeeeeseeceesnaeeeeeenneeeeseaeeeeeseaeeeees Il Conflict with another application using Port 6001 or 6002 BEFORE INSTALLATION Impact on Existing Installations of TracePro e TracePro 7 0 is installed in a separate directory and will not impact any existing installations of TracePro e g 6 0 x 5 0 x etc
27. ed Raytrace is restricted to 1000 ray nodes Simulation mode is disabled Single computer License Single computer licenses allow TracePro to be used on one computer The license can use a USB protection key or a software key TracePro is shipped with a USB protection key for purchased licenses Software keys are used for software trials Network License IM Pior Network licenses permit several users to access TracePro licenses from a central license server Server host name TracePro Serial Number mooo Cancel TracePro has three license modes e TracePro Demo Version e Single computer License e Network License The descriptions on the next page will help you decide the correct option to select TracePro Installation Guide Page 11 TracePro Demo Version The TracePro Demo Version mode is an unlicensed limited version of TracePro Single computer License The Single computer License mode is controlled by one of the following e Hardware Key o generally used for permanent licenses only o must be connected to the PC USB or parallel port o portable can be transferred to another PC e Software Key o generally used for trial temporary licenses o will only work on the specific PC for which it was generated Network License The Network License mode allows several users on a single Local Area Network LAN to share licenses of TracePro TracePro must be installed on each user s computer o TracePro uses a
28. er Serverl23 Please see the Network License Troubleshooting section of the TracePro Installation Guide for more information N1 Sentinel System Drivers are failing not installed PROBLEM Sentinel System Drivers from SafeNet enable the communication between TracePro and the License Key These drivers are included in the TracePro installation but the license server may not have TracePro installed or for some other reason they may not have installed properly or they may be installed but not be functioning properly TEST When the Sentinel Drivers are installed there are actually two separate services installed The Sentinel Keys Server controls Single computer a k a standalone keys while the Sentinel Protection Server controls Network keys Select Control Panel Administrative Tools Services Sentinel and the two services should be on the list Verify that the Status for Sentinel Protection Server is Started RESOLUTION 1 If the Sentinel Protection Server appears on the list of services right click on Sentinel Protection Server and select Stop then right click again and click Start to manually start the service RESOLUTION 2A If the Sentinel Protection Server does not appear on the list of services download and run the latest Sentinel Protection Installer from the SafeNet website http www safenet inc com support_and_downloads download_drivers sentinel_drivers aspx RESOLUTION 2B If
29. er exe to install TracePro and follow the steps in the TracePro Installation Guide to complete the installation Lambda Research Corporation Send Locking Code to Lambda Research e The installation of TracePro has also installed the Field Exchange Utility e Launch the Field Exchange Utility from the Programs list in Windows fm TracePro70 gt fim Utilities n ACT by Sage Premium gt m OSLO6S gt 7 SolidWorks 2010 gt Bitmap Source Sal ESDF Wizard Database Converter 4 TracePro70 Q TracePro70 CHS 4 TracePro70 CHT 4 TracePro70 ESP Field Exchange Utility Fm Scheme Editor e Choose the Software Key tab and select the New button e Click on Get Locking Code A SuperPro Field Exchange Utility 3 O Hardware Key Software Key New Use Existing IPIMFYEZISHMCJGNELCIGGAWHHIBDHFWFEIKHSGI a GCEUHOGEFEIKHSGIGCEUHOGEFSCNCOGMEHHSG OCMAADEANHNJUCPITBEHWCCGBJNCAGDGZJHFEI Get Locking Code el Update License Help e Use the Save locking code to a file button loc and send the Locking Code to license lambdares com the copy option is not recommended because an incomplete code can be copied in error e Please include your name and company name in the e mail to assist us in identifying you TracePro Installation Guide Page 23 Receive License Code and Update License e Receive e mail from license lambdares com with the License Code lic file
30. es eeeeeessceesneeesseecsseecescecesseecsacecseecsseeeesaeessaeessaeeesee 26 TracePro Installation Guide Page 1 Quickstart Guide TracePro Single Computer License Website Registral y e liada TracePro Installation irae ena aa aa a a Laa Aa aa Aa Launching D e ed Ko A A A T A A Temporary LICEO is Send Locking Code to Lambda Research ocoocononccnonccnonanononccnonccnonccconanonnnccnnnncnonccnnno Receive License Code and Update License ooooonocccnonccnonncooncnonnnnononccnonccnonancnnanonnncnn Quickstart Guide TracePro Network License Website Registration each TracePro User cccsssscceeeeneeeeeeneeceeeseeeeeesnneeeeseeeeees TracePro Installation each PC running TracePro oooococcnnooccccnonoccnnnonaconnnonncononanenonono Connect the Hardware Key TracePro License Server ccsscccceseceeeeesseeeeeeeeeeees Launching TracePro each PC running TracePro ocooccnonccnonccconancnonccoonncnonaconanccnnncno IEA Send Locking Code to Lambda Research ocooocnnnccnonccconacononnconnccnonancnnaconnnnononccnnnccnnno Receive License Code and Update License oooonocccnonccconccconnnonnncononccnonacoonancnnanonnnc no Troubleshooting Guide Licensing and Installation Single computer License Troubleshooting coooccnonccnononononcconnncnonacconaconnnnonanccrnccnnne Sl Sentinel System Drivers are failing not installed oonnnccnnnccnnoconnonccnnnncnnne S2 Key not updated for latest Software Release
31. hange Utility required for updating license information stored on the hardware key TracePro Installation Guide Page 9 AFTER INSTALLATION Launching TracePro To launch TracePro select one of the six TracePro70 icons from the Windows Start gt Programs menu m ACT by Sage Premium gt G osLo65 gt E Solidworks 2010 gt A Utilities gt fi TracePra70 Q TracePro 0 CHS Q TracePro70 CHT Q TracePro70 ESP Q TracePro70 ITA 4 TracePro70 JPN 4 TracePro70 with Catia 5 on 32bit OS Please note that TracePro can be launched with any of the following International Language options CHS Chinese Simplified CHT Chinese Traditional ESP Spanish ITA Italian JPN Japanese TracePro can also be launched to run the CatiaV5 Translator This CAD Translator is an add on feature of TracePro and the TracePro license must include this option TracePro70 with CatiaV5 on 32 bit OS Lambda Research Corporation Entering TracePro License Information The first time TracePro is launched or any time HelplLicense is selected from the TracePro menu the TracePro License Information dialog will appear TracePro License Information Please select how TracePro will be licensed on this computer TracePro Demo Version is a fully functional copy with the following restrictions Files cannot be saved Printing is disabled Optical Properties can not be assigned Macro processing is disabl
32. he License Information dialog to help us to troubleshoot problems like this Please connect the problem key launch TracePro then hit Cancel to get out of the endless loop in the TracePro License Information dialog This should generate the log file in one of the following locations Windows XP C Documents and Settings K USERNAME gt Application Data Lambda Research Corporation TracePro Windows Vista and Windows 7 C Users K USERNAME gt AppData Roaming LambdaResearch Corporation TracePro Send the TraceProLicenseKey log file to support lambdares com to enable us to determine if the key is functioning and is programmed correctly RESOLUTION TBD F5 Additional Information Additional troubleshooting information is available in the Sentinel End User Guide http www2 safenet inc com support files SafeNet_Sentinel EndUser_Guide pdf Installation Troubleshooting 11 Conflict with another application using Port 6001 or 6002 PROBLEM The TracePro Installation is also installing the Sentinel Drivers that TracePro uses to communicate with the hardware key The Sentinel Installation makes changes to the settings for Ports 6001 and 6002 these are the ports that are used for communication with the Sentinel Hardware Key If another application is accessing these ports during the Sentinel portion of the installation the entire TracePro installation will fail TEST 1 Port 6001 is known to be used by LabVIEW a software program
33. ities Early Access IMPORTANT NOTE FOR TRACEPRO 7 0 EARLY ACCESS USERS Before installing TracePro 7 0 you 4 must uninstall TracePro 7 0 Early Access Control Panel Add Remove Programs TracePro70 Examples TracePro70_32bit Libraries TracePro70_64bit Properties LICENSE KEYS MUST BE UPDATED for TracePro 7 0 Please follow the steps on Pages 14 15 of the Tools Installation Guide to send a Locking Code and request a License File to update your key for TracePro 7 0 This update only needs to be performed once then the key will work for all 7 0 x Tutorials releases TracePro Bridge for Note A Username and Password are required to access the Technical Support section of the website and a Lambda Research Website Serial Number is required to register and establish the Username and Password Assistance obtaining Website Serial Numbers is available from license lambdares com Save the Installer exe file to a convenient location on your PC Double click on the Installer exe file to begin the installation CD ROM TracePro is also available from a CD ROM After the TracePro CD is inserted into the drive browse to the CD Drive then double click on TracePro Installer exe file to start the installation Lambda Research Corporation TracePro Installation License Agreement After double clicking on the Installer exe file ie TracePro 0 InstallShield Wizard Welcome to the InstallShield Wizard for TracePro70 The I
34. itor and view line 9 If it reads 9 70 that means the key is currently programmed for TracePro 7 0 RESOLUTION To obtain an updated license you must provide us with a Locking Code Please follow the steps in the section of this Installation Guide titled Requesting Updating Licenses N3 Network license s are already in use PROBLEM This error message will appear if the Network license s are already in use TEST To determine if the license s are already in use click OK to this error message to return to the TracePro License Information dialog select the License Info button and verify that the Key is recognized but the number of licenses available is 0 RESOLUTION Launch TracePro at a later time once the Network License is available To determine which user s is using the license please see the section titled Monitoring Network License Usage for information about the Sentinel License Monitoring Tool N4 Selecting Network license when a Single computer Key is connected PROBLEM This error message will appear if a Single computer License Key is connected to the PC but the Network license option has been selected in the TracePro License Information dialog TEST RESOLUTION Click OK to this error to return to the TracePro License Information dialog then select the Single computer option N5 Ports 6001 or 6002 are blocked or are already in use PROBLEM Note this problem cannot occur if the Networ
35. k Key is connected to the same PC that is running TracePro The key communicates over the network using Ports 6001 and 6002 Communication over these ports may be blocked by a firewall or another service might already be using these ports for communication TEST 1 preliminary test that provides some information Disconnect the Key from the Server and connect it directly to the PC that is running TracePro Launch TracePro and when prompted to enter the ServerName in the TracePro information dialog enter the name of your computer If TracePro launches successfully that eliminates N2 N3 N4 and N7 as possible causes leaving N1 N5 and N6 on the Server PC as possible causes TEST 2 It is recommended that you contact your IT staff to determine if the firewall is blocking communication through Port 6001 or 6002 TEST 3 To determine if Port 6001 is in use by another application please generate a STATS txt file by following these steps Open the command prompt window type in the command netstat a b gt stats txt the STATS txt will be created and saved to the Root drive review STAT txt to see if any application is using Port 6001 or 6002 Lambda Research Corporation RESOLUTION 1 If the results of TEST 2 conclude that the firewall communication through Ports 6001 and 6002 it is recommended that you contact your IT staff to create the necessary firewall exceptions RESOLUTION 2 If the results of TEST 3 conclude that an
36. mation Please select how TracePro will be licensed on this computer TracePro Demo Version is a fully functional copy with the following restrictions Files cannot be saved Printing is disabled Dptical Properties can not be assigned Macro processing is disabled Raytrace is restricted to 1000 ray nodes Simulation mode is disabled Single computer License Single computer licenses allow TracePro to be used on one computer The license can use a USB protection key or a software key TracePro is shipped with a USB protection key for purchased licenses Software keys are used for software trials Network License IV Network licenses permit several users to access TracePro licenses from a central license server Server host name TracePro Serial Number _ o Cancel e Select the Single computer License option e Optional Enter the TracePro Serial Number e Click OK to begin the TracePro session TracePro Installation Guide A Utilities gt Page 29 Temporary License The Hardware Key has been programmed with a temporary license To determine the number of days o remaining before the license expires select Help About TracePro Copyright 1995 2010 Lambda Research Corporation About TracePro Expert de TracePro Expert x64 7 0 0 Release ACIS Version 20 0 3 License Expires in 30 days 0 hours System Resources Available Virtual Memory 8589689524 3781996
37. nation Folder dialog locate the folder for the TracePro installation click OK to return to the Custom Setup dialog then click Next to continue the installation TracePro Installation Guide Page 7 Installing the Program i TracePro70 InstallShield Wizard Ready to Install the Program The wizard is ready to begin installation Click Install to begin the installation TF you want to review or change any of your installation settings click Back Click Cancel to exit the wizard InstallShield Click Install to continue i TracePro70 InstallShield Wizard Installing TracePro70 The program features you selected are being installed Please wait while the InstallShield Wizard installs TracePro70 This may take several minutes Status Copying new files InstallShield Lambda Research Corporation i TracePro70 InstallShield Wizard InstallShield Wizard Completed The InstallShield Wizard has successfully installed TracePro70 Click Finish to exit the wizard Click Finish to complete the installation TracePro Network License Server Installation If the TracePro software is not installed on the network license server there are two items of software that need to be installed from the links on the TracePro Releases webpage http www lambdares com technical_support tracepro releases e Sentinel System Drivers enables communication between the PC and the hardware key e Field Exc
38. nccnonccnonacconanonnnnonnncnn 14 Receive License Code and Update License oooonnoccnnnnccnonccnonncnoncnonnnnnnnnnononcnnonccnonacinnnss 15 TracePr Properties Databases codi se descbistorsvigs A E E E 16 New Properties Database for a First Time Installation of TracePro ooooocnonncnonccnonnccnnns 16 Updating Properties Database from an Installation of TracePro 5 0 or earlier 16 Modify Repair or Remove the Program sccccesssscceeseneeeceeececeeseaeeceeseaceeensneeeeesnaeeeess 17 PracePro Updates nadie 18 Monitoring Network License Usage eeeesescssseeesseeesseeceseecesaeecsaeecseecsneeeseaeecsaeerseeesea 18 Additional Resources Utilities Help and Technical Support ooooocccnnnoccnoncconnncconnnonanccnnne 19 OES ositos 19 Help Men isos dimitir ita 19 Technical S pport Website enr eera neti esd egies conri pibas E aar E EEEa aA Eaa 20 Quickstart Guide TracePro 30 Day Trial 21 Website Registrat italia aliados 21 TracePro Install ati AA OT 22 Downloading from the Lambda Research Website cccsscccceseseeeeeeneeeeeeeneeeeeennees 22 Send Locking Code to Lambda Research cesccesscccssseessseecsseecsseeeesaeeesseeesaeesseesenaeeesaes 23 Receive License Code and Update License ooooocccnocccoooncnonccnonanonnnnononccnonccnonanconanononncnnccnnne 24 Launching A O O EEA 25 Temporary license nsen nn nora ea AN E a N Aa O aa an RS 26 Updating a Software Key License 0 0 c
39. not be saved Printing is disabled Dptical Properties can not be assigned Macro processing is disabled Raytrace is restricted to 1000 ray nodes Simulation mode is disabled Single computer License Single computer licenses allow TracePro to be used on one computer The license can use a USB protection key or a software key TracePro is shipped with a USB protection key for purchased licenses Software keys are used for software trials Network License IV Network licenses permit several users to access TracePro licenses from a central license server Server host name e Select the Single computer License option e Optional Enter the TracePro Serial Number aka Website Serial Number e Click OK to begin the TracePro session Utilities 4 TracePro70 with Catiav5 on 32bit OS TracePro Installation Guide Page 25 Temporary License The Software Key provides a temporary license To determine the number of days remaining before the license expires select Help About TracePro About TracePro Expert y TracePro Expert x64 7 0 0 Release Copyright 1995 2010 Lambda Research Corporation ACIS Version 20 0 3 License Expires in 30 days 0 hours System Resources Mini Total Physical Memory 4191800 Available Virtual Memory 8589689524 Available Physical Memory 2725048 3781996 KB Free on C Portions of this software are owned by Spatial Corp 1986 2010 All Rights Reserved Grid Control cop
40. nstallShield R Wizard will install TracePro70 on your computer To continue click Next St a WARNING This program is protected by copyright law and international treaties Select Next to continue the installation i TracePro70 InstallShield Wizard License Agreement Please read the following license agreement carefully LICENSE AGREEMENT A The purchaser of TracePro is granted a license to use this product subject to the folloving restrictions and limitations Ra N a 1 The license is to the original purchaser only and ea is not transferable without written permission of Lambda O Research Corporation v Week a minwla nanye li anaman mnl mana mano E tha accept the terms in the license agreement O 1 do not accept the terms in the license agreement InstallShield Select the button to accept the license agreement then choose Next to continue TracePro Installation Guide Page 5 Selecting Setup Type i TracePro70 InstallShield Wizard Setup Type Choose the setup type that best suits your needs Please select a setup type Complete All program features will be installed Requires the most disk space O Custom Choose which program features you want installed and where they will be installed Recommended for advanced users InstallShield The Setup Type dialog allows you to select the TracePro components to be installed The installation compone
41. nts include Program Files Property Database Help Files for TracePro and the Macro Reference CATIA V5 Translators Utilities The Complete type will install all the installation components of TracePro to the default installation location C Program Files Lambda Research Corporation TracePro70 If you choose the Custom type you will be presented with a choice of components to be installed and an option to select the installation directory for TracePro Lambda Research Corporation Select TracePro Components Custom Only i TracePro70 InstallShield Wizard Custom Setup Select the program features you want installed Click on an icon in the list below to change how a Feature is installed gt Program Files Feature Description Property Database Help Files CATIA 5 Translators Utilities This feature requires 115MB on your hard drive Install to C Program Files Lambda Research Corporation TracePro70 InstallShield In the Custom Setup dialog select or deselect the components to be installed and optionally click Change if you would like to choose the destination location for the TracePro installation i TracePro70 InstallShield Wizard Change Current Destination Folder Browse to the destination folder Look in TracePro70 Eolder name c Program Files Lambda Research Corporation TracePro70 InstallShield In the Change Current Desti
42. o Update TracePro License Information e TracePro Demo Version Click OK to launch the program e Single computer License Connect the Hardware Key then click OK to launch the program e Network License Enter the ServerName click OK then choose the TracePro Edition Select TracePro Edition The current Network License file supports multiple Editions of TracePro Select desired Edtion Standard T N Standard The selected edition E xpert selection for future if LC Cancel TracePro Installation Guide Page 13 Requesting Updating Licenses Send Locking Code to Lambda Research To provide Lambda Research with the required information to send back a New or Updated License please launch the Field Exchange Utility from the Programs list in Windows fm TracePro70 fm Utilities Bitmap Source T ACT by Sage Premium gt I q TracePro70 Sul ESDF Wizard 1 osLO65 gt q TracePro70 CHS E Database Converter T SolidWorks 2010 gt I q TracePro70 CHT Field Exchange Utility q TracePro70 ESP To update a Hardware Key verify that the key is connected to the PC disconnect any other Sentinel Keys connected to the PC then choose the Hardware Key tab For a Software Key choose the Software Key tab and select if this is for a New or Existing License Click on Get Locking Code When the Locking Code displays in the window use the Save locking code to a file button loc and send the Locking Code to li
43. o license lambdares com the copy option is not recommended because an incomplete code can be copied e Please include your name company name and TracePro Key Number in the e mail to assist us in identifying you TracePro Installation Guide Page 31 Receive License Code and Update License e The installation of TracePro has also installed the Field Exchange Utility e Launch the Field Exchange Utility from the Programs list in Windows Bitmap Source Sal BSDF Wizard Database Converter fm TracePro70 gt fa Utilities m ACT by Sage Premium gt 1 OSLO65 gt 7 Solidworks 2010 gt 4 TracePro70 Q TracePro70 CHS 4 TracePro70 CHT 4 TracePro70 ESP Field Exchange Utility Rm Scheme Editor Verify that the TracePro Hardware Key is connected to the PC Disconnect any other Sentinel Keys connected to the PC Choose the Hardware Key tab Use the Load license code to a file button to load the license code SuperPro Field Exchange Utility Hardware Key Software Key GCBUGCGHEOFGIVHAFNCRFRDGDVEJEQAJCOANCS BADADHHMHUFJJSDWAAFZCIJHDAEGJEBDCRHYHZ JBAIANGYAKAAADFL Update License Help e Click Update License e Please note that this action has reprogrammed the Hardware Key so if the key is transferred to another PC there is no further action required to run the software Lambda Research Corporation QUICKSTART GUIDE TRACEPRO NETWORK L
44. onnect any other Sentinel Keys connected to the PC Choose the Hardware Key tab Use the Load license code to a file button to load the license code SuperPro Field Exchange Utility UX Hardware Key Software Key GCBUGCGHEOFQIVHAFNCRFRDGDYEJEQAJCOANCS BADADHHMHUFJJSDWAAFZCIJHDAEGJEBDCRHYHZ JBAIANGYAKAAADFL Update License Help e Click Update License e Please note that this action has reprogrammed the Hardware Key so if the key is transferred to another PC there is no further action required to run the software TracePro Installation Guide Page 39 TROUBLESHOOTING GUIDE LICENSING AND INSTALLATION Single computer License Troubleshooting Tee gt TracePro is unable to read the single computer license key Please see the Single computer License Troubleshooting section of the TracePro Installation Guide for more information S1 Sentinel System Drivers are failing not installed PROBLEM Sentinel System Drivers from SafeNet enable the communication between TracePro and the License Key These drivers are included in the TracePro installation but for some reason they may not have installed properly or they may be installed but not be functioning properly TEST When the Sentinel Drivers are installed there are actually two separate services installed The Sentinel Keys Server controls Single computer a k a standalone keys while the Sentinel Protection Server controls Network keys Select Con
45. operties extensive technical support and our comprehensive Knowledge Base Comp News Returning Customer Login Conta Username Password New User Registration Forgot your password Update Support Subscription e Download the current release of TracePro e Select 32 bit or 64 bit consistent with the Windows Operating System on the PC that will be running TracePro e Note that the TracePro Users Manual and TracePro Installation Guide are available from this webpage AEROSPACE LIGHTING DISPLAY LIFE SCIENCES INDUSTRIAL OPTICS DEFENSE DESIGN DESIGN OPTICS MANUFACTURING SOFTWARE OPTICS amp IT OPTICS FOR EDUCATION TracePro Releases Optical Design Softwa Technical Support Current TracePro Release TracePro TracePro 7 0 0 Released on 30 September 2010 Releases Download and install Utilities a 7 Early Access IMPORTANT NOTE FOR TRACEPRO 7 0 EARLY ACCESS USERS Before installing TracePro 7 0 you must uninstall TracePro 7 0 Early Access Control Panel Add Remove Programs TracePro70 Examples e TracePro70_32bit Libraries e TracePro70_64bit Properties LICENSE KEYS MUST BE UPDATED for TracePro 7 0 Please follow the steps on Pages 14 15 of the Tools Installation Guide to send a Locking Code and request a License File to update your key for TracePro 7 0 This update only needs to be performed once then the key will work for all 7 0 x Tutorials releases TracePro Bridge for e Double click on TracePro Install
46. other application is using Ports 6001 or 6002 one possible options is to turn OFF the autostart feature to both the Sentinel Protection Server and the conflicting service Control Panel Administrative Tools Services and turn each service ON manually only when they are needed NOTE 1 Port 6001 is known to be used by LabVIEW a software program available from National Instruments http digital ni com public nsf allkb F852A8CFA4A8CABE86257 1 COO068EF7C NOTE 2 Users of TracePro Single computer License Keys may see a Sentinel Service error message each time they reboot This occurs when Port 6001 is in use by another application and the Sentinel System Drivers have installed both the Single computer and Network services This conflict does not stop the TracePro Single computer License Key from functioning The resolution of this problem is to turn off the Network service Select Control Panel Administrative Tools Services Sentinel right click on Sentinel Protection Server to Stop the service It is also recommended that the automatic startup of this service be turned off N6 USB Port Failure PROBLEM The TracePro License Key may be connected to a USB Port on the PC that is disabled or failing TEST To test the PC s USB port connect another USB device mouse keyboard USB memory stick to the port and see if that device works properly RESOLUTION Connect the TracePro License Key to a working
47. ownloadable files that demonstrate the capabilities of the software e Libraries downloadable files models of generally available catalog products for use in the software e Properties downloadable files of detailed optical property data ready for import into the software e Tools perform or facilitate certain operations which can then be entered or imported into the software e Tutorials pictorially demonstrate how to perform specific operations with the software Lambda Research Technical Support TracePro Windows Internet Explorer Go eS A http fuwww lambdares com technical_support tracepro v 49 x k Ke A Lambda Research Technical Support TracePro l deb i Page Gp Tools ES La odla eS alc Corporation Leading the way in software tools for optics and illumination designers SOFTWARE PRODUCTS TECHNICAL SUPPORT COMPANY NEWS AND EVENTS CONTACT US Sign In AEROSPACE amp LIGHTING DISPLAY LIFE SCIENCES INDUSTRIAL EDUCATION DEFENSE MANUFACTURING Worldwide Sales amp Support amp IT Request Info or Price Quote TracePro Technical Support Software Products The TracePro Technical Support section of the Lambda Research website is designed to make it easy for you to get to the Technical Support information you need TracePro Releases R laan s software downloads and documentation for current and past releases vulis Early Access Utilities Examples Libra
48. port on the PC N7 Key Failure Programming Error PROBLEM It is possible that the License key is failing or has been misprogrammed TEST There is file named TraceProLicenseKey log that is generated each time you click Cancel in the License Information dialog to help us to troubleshoot problems like this Please connect the problem key launch TracePro then hit Cancel to get out of the endless loop in the TracePro License Information dialog This should generate the log file in one of the following locations Windows XP C Documents and Settingsl lt USERNAME gt Application Data Lambda Research Corporation TracePro Windows Vista and Windows 7 C Users K USERNAME gt AppData Roaming LambdaResearch Corporation TracePro Send the TraceProLicenseKey log file to support lambdares com to enable us to determine if the key is functioning and is programmed correctly RESOLUTION TBD N8 Mispelled Incorrect ServerName in License Information dialog PROBLEM TracePro cannot communicate with the Network License Key if the Server Name entered in the TracePro License Information dialog is misspelled or is a not the name of the PC where the key resides TracePro Installation Guide Page 45 TEST None RESOLUTION Confirm the name of the Server and confirm that the TracePro Key is connected to that Server N9 No Network Connection to Server PROBLEM TracePro cannot communicate with the Network License Key if the Network conne
49. re is file named TraceProLicenseKey log that is generated each time you click Cancel in the License Information dialog to help us to troubleshoot problems like this Please connect the problem key to the Server launch TracePro 7 0 then hit Cancel to get out of the endless loop in the TracePro License Information dialog This should generate the log file in one of the following locations Windows XP C Documents and Settingsl lt USERNAME gt Application Data Lambda Research Corporation TracePro Windows Vista and Windows 7 C Users X USERNAME gt AppData Roaming LambdaResearch Corporation TracePro Open TraceProLicenseKey log in a text editor and view line 9 If it reads 9 70 that means the key is currently programmed for TracePro 7 0 RESOLUTION To obtain an updated license you must provide us with a Locking Code Please follow the steps in the section of this Installation Guide titled Requesting Updating Licenses S3 Selecting Single computer license when a Network Key is connected PROBLEM This error message will appear if a Network License Key is connected to the PC but the Single computer license option has been selected in the TracePro License Information dialog TEST RESOLUTION Click OK to this error to return to the TracePro License Information dialog then select the Network License option S4 Remote Desktop PROBLEM A Single computer License Key will not run TracePro via a Remote Desktop connection Safe
50. ries software programs that assist in quickly and accurately creating and optimizing properties Properties Early Access Tools Tutorials software downloads and documentation for the very latest in process software prior to formal release hacelo Bi SolidWorks Examples osto e downloadable files that demonstrate the capabilities of the software Knowledgebase Training Libraries Contact Support downloadable files models of generally available catalog products for use in the software Company News and Events Properties Contact Us downloadable files of detailed optical property data ready for import into the software A Tools perform or facilitate certain operations which can then be entered or imported into the software Tutorials pictorially demonstrate how to perform specific operations with the software Mi Lambda Research Corporation QUICKSTART GUIDE TRACEPRO 30 DAY TRIAL This section provides the step by step instructions for 30 Day Trial Users of TracePro to get the program running Website Registration The TracePro software documentation examples libraries and tutorials are maintained in a secure area of the Lambda Research website Users must receive a Website Serial Number from Lambda Research and use this serial number to register on the website e Receive e mail from license lambdares com with Website Serial Number e Go to http www lambdares com technical_support login registration OPTICAL DESIGN SOFTWARE
51. ris Maunder OK e Lambda Research will provide a permanent TracePro license after receiving payment for TracePro e To update the hardware key with the permanent TracePro license please follow the steps in the next two sections to Send Locking Code to Lambda Research and Receive License Code and Update License TracePro Installation Guide Page 37 Send Locking Code to Lambda Research e The installation of TracePro has also installed the Field Exchange Utility e Ifthe TracePro software is not installed on the license server there are two items of software that need to be installed from the links on the TracePro Releases webpage http www lambdares com technical_support tracepro releases o Sentinel System Drivers enables communication between the PC and the hardware key o Field Exchange Utility required for updating license information stored on the hardware key e Launch the Field Exchange Utility from the Programs list in Windows Bitmap Source Sal ESDF Wizard E Database Converter fm TracePro70 gt fi Utilities m ACT by Sage Premium gt TracePro 7O0 m OSLO65 gt I q TracePro70 CHS E Solidworks 2010 gt I q TracePro70 CHT Q TracePro70 ESP Field Exchange Utility km Scheme Editor Verify that the TracePro Hardware Key is connected to the PC Disconnect any other Sentinel Keys connected to the PC Choose the Hardware Key tab Click on Get Locking Code SuperPro Field Exch
52. ro 6 0 and later Field Exchange Utility used for Requesting Updating the TracePro License Scheme Editor text editor with special features for editing TracePro macros Bitmap Source Sa ESDF Wizard fa Utilities q TracePro70 The TracePro Help Menu includes the following items Help Topics searchable help file with detailed descriptions of all TracePro features Macro Reference library of all Scheme Macro commands available in TracePro TracePro Online a link to the TracePro Technical Support website TracePro User Manual opens a pdf file of the manual License opens the TracePro License Information dialog About TracePro displays the current release of TracePro File View Define Tools Macros Macro Reference TracePro Online TracePro User Manual License About TracePro TracePro Installation Guide Page 19 Technical Support Website The TracePro Technical Support website is accessible from the Help Menu or by going to http www lambdares com technical_support tracepro in any Web Browser and includes the following resources e Releases software downloads and documentation for current and past releases e Utilities software programs that assist in quickly and accurately creating and optimizing properties e Early Access software downloads and documentation for the very latest in process software prior to formal release e Examples d
53. the Sentinel Protection Server does not appear on the list of services even after downloading and installing the drivers download and run the SSD Cleanup Utility from the same webpage then try again to run the Sentinel Protection Installer Please note that the cleanup utility also uninstalls TracePro and any other applications that have installed the Sentinel drivers so TracePro will need to be reinstalled N2 Key not updated for latest Software Release PROBLEM TracePro Releases like TracePro 7 0 0 are always of the format Major Minor Dot When the key is updated to run a specific release it will run all the dot releases of that series If a Major or Minor release is installed the key needs to be updated with the license information for that release TEST There is file named TraceProLicenseKey log that is generated each time you click Cancel in the License Information dialog to help us to troubleshoot problems like this Please connect the problem key to the Server launch TracePro 7 0 then hit Cancel to get out of the endless loop in the TracePro License Information dialog This should generate the log file in one of the following locations Windows XP C Documents and Settingsl lt USERNAME gt Application Data Lambda Research Corporation TracePro TracePro Installation Guide Page 43 Windows Vista and Windows 7 C Users lt USERNAME gt AppData Roaming LambdaResearch Corporation TracePro Open TraceProLicenseKey log in a text ed
54. trol Panel Administrative Tools Services Sentinel and the two services should be on the list Verify that the Status for Sentinel Keys Server is Started RESOLUTION 1 If the Sentinel Keys Server appears on the list of services right click on Sentinel Keys Server and select Stop then right click again and click Start to manually start the service RESOLUTION 2A If the Sentinel Keys Server does not appear on the list of services download and run the latest Sentinel Protection Installer from the SafeNet website http www safenet inc com support_and_downloads download_drivers sentinel_drivers aspx RESOLUTION 2B If the Sentinel Keys Server does not appear on the list of services even after downloading and installing the drivers download and run the SSD Cleanup Utility from the same webpage then try again to run the Sentinel Protection Installer Please note that the cleanup utility also uninstalls TracePro and any other applications that have installed the Sentinel drivers so TracePro will need to be reinstalled Lambda Research Corporation S2 Key not updated for latest Software Release PROBLEM TracePro Releases like TracePro 7 0 0 are always of the format Major Minor Dot When the key is updated to run a specific release it will run all the dot releases of that series If a Major or Minor release is installed the key needs to be updated with the license information for that release TEST The
55. ts Before Installation 3 Impact on Existing Installations of TracePro oooocnnncccnonccnonccconcnononccnoncconnncnnnnconnncnonccnoncninnos 3 System Requirements meso sac sges an enenatis ea a derbi depilarte dada 3 Installation 4 Installation Medid itinere seb Ide Ii ADO sual debeis dades 4 Downloading from the Lambda Research Website oooooconnocccnnooocccononcccnnnoncnononancnnnnnnnnnos 4 CDEROM A O NO 4 TracePro Install a A A a een 5 EICENSE AUTE A ee Oe ase a ON eee 5 Selecting Setup Type oct A A ait ee ek hen i ae 6 Select TracePro Components Custom Only oooonnooccccnnoccccononancnonananccononanonnnnnncccnanncnn no 7 Installing the PLOMO dt 8 TracePro Network License Server InstallatiON ooooonnnnccnonccnoncccnnnncoonncnonncnnnnnonnncononccnonacinnaos 9 After Installation 10 Launchin amp TracePro msn sedal dia lao eee dictan 10 Entering TracePro License Information cccscccceesseceeeeeneeeeeenneeeeseaeeeeseeaeeeeesneeeeeseneeeess 11 TPracePro Demo VELLO coves sass e eneeier ie ea eoep cited 12 Sinsle cOmputer License tdci E eE EEEN EE ENSS 12 ESA ai pi enp iee estes sted ones e e e iena Nea Tea Een 12 TracePro Sertal Number cotas dlls t 13 Click OK to Update TracePro License Informati0N ooooccnonccnoncconnncnonanononccnnnccnonaconnnos 13 Requesting Updating LICENSES svee reee oiee eeo eee E ee e eE e eE Ee EE EESE eNe ESS 14 Send Locking Code to Lambda Research oooooonocccnonccnonccconanonnnnono
56. ure access to the secure pages of the website e Click Submit TracePro Installation Guide Page 33 TracePro Installation each PC running TracePro e Go to http www lambdares com technical_support tracepro releases e Login using the Username and Password you established during Website Registration AEROSPACE amp LIGHTING DISPLAY LIFE SCIENCES INDUSTRIAL DEFENSE DESIGN DESIGN OPTICS MANUFACTURING OPTICS amp IT OPTICS FOR EDUCATION Login Required Optice Lambda Research Support Subscriptions gives you access to software releases updated materials and properties Techn extensive technical support and our comprehensive Knowledge Base Comp Returning Customer Login news Conta Username Password New User Registration Forgot your password Update Support Subscription e Download the current release of TracePro select 32 bit or 64 bit consistent with the Windows Operating System on the PC that will be running TracePro e Note that the TracePro Users Manual and TracePro Installation Guide are available from this webpage AEROSPACE amp LIGHTING DISPLAY LIFE SCIENCES INDUSTRIAL OPTICS DEFENSE DESIGN DESIGN OPTICS MANUFACTURING SOFTWARE OPTICS amp IT OPTICS FOR EDUCATION TracePro Releases Optical Design Softwa Technical Support Current TracePro Release TracePro TracePro 7 0 0 Released on 30 September 2010 Releases Download and install Utilities n 7 Early Access IMPORTANT NOTE FOR TRACEPRO 7 0 EARLY A
57. when the key needs to be reprogrammed under these circumstances TracePro Installation Guide Page 47 Field Exchange Utility Errors FT Sentinel System Drivers are failing not installed PROBLEM Sentinel System Drivers from SafeNet enable the communication between TracePro and the License Key These drivers are included in the TracePro installation but the license server may not have TracePro installed or for some other reason they may not have installed properly or they may be installed but not be functioning properly TEST When the Sentinel Drivers are installed there are actually two separate services installed The Sentinel Keys Server controls Single computer a k a standalone keys while the Sentinel Protection Server controls Network keys Select Control Panel Administrative Tools Services Sentinel and the two services should be on the list Verify that the Status for Sentinel Protection Server is Started RESOLUTION 1 If the Sentinel Protection Server appears on the list of services right click on Sentinel Protection Server and select Stop then right click again and click Start to manually start the service RESOLUTION 2A If the Sentinel Protection Server does not appear on the list of services download and run the latest Sentinel Protection Installer from the SafeNet website http www safenet inc com support_and_downloads download_drivers sentinel_drivers aspx RESOLUTION 2B
58. write previous 7 0 x releases but will not overwrite TracePro 6 0 x or earlier All TracePro 7 0 x releases run from the same license See the section titled Requesting Updating a License to obtain a 7 0 license To determine the release of the currently installed TracePro select Help About TracePro Monitoring Network License Usage The SafeNet Sentinel licensing used by TracePro has a Monitoring Tool that you can be used to detemine the status of the network license To access the Monitoring Tool enter the following in your web browser http lt ServerName gt 6002 The use of the Monitoring Tool is documented on the SafeNet website on Page 7 of the End User Guide http www2 safenet inc com support files SafeNet_Sentinel EndUser_Guide pdf Lambda Research Corporation Additional Resources Utilities Help and Technical Support Utilities Select TracePro60 in Windows Program Files TracePro to launch any of the five TracePro Utilities 1 OSLO65 gt q TracePro70 CHS FF Database Converter SolidWorks 2010 gt I q TracePro70 CHT Field Exchange Utility Q TracePro70 ESP Help Menu a TracePro70 ACT by Sage Premium Bitmap Source converts images to TracePro Source Files BSDF Wizard converts scatter data to ABg coefficients used in a TracePro Surface Property Database Converter converts TracePro Properties Database from mdb TracePro 5 0 and earlier to db TraceP
59. yright Chris Maunder OK Updating a Software Key License e If the need arises to update the software key license please follow the steps in the Send Locking Code to Lambda Research and Receive License Code and Update License sections again but this time select the Use Existing button in the Field Exchange Utility Lambda Research Corporation QUICKSTART GUIDE TRACEPRO SINGLE COMPUTER LICENSE This document provides the step by step instructions for new purchasers of TracePro with a Single Computer License to get the program running Website Registration The TracePro software documentation examples libraries and tutorials are maintained in a secure area of the Lambda Research website Users must receive a Website Serial Number from Lambda Research and use this serial number to register on the website e Receive Website Serial Number from Lambda Research e Go to http www lambdares com technical_support login registration OPTICAL DESIGN SOFTWARE TECHNICAL SUPPORT COMPANY NEWS AND EVENTS CONTACT US AEROSPACE amp LIGHTING DISPLAY LIFE SCIENCES INDUSTRIAL OPTICS DEFENSE DESIGN DESIGN OPTICS MANUFACTURING SOFTWARE OPTICS amp IT OPTICS FOR EDUCATION New User Registration Opti Tect First Name Com Last Name New Username Cont Password Confirm Password Email Company Name Serial Number Serial numbers may be obtained from LRC original software

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