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TWG850-4 - Residential Voice Gateway

1. 43 2 S021 FP iil DNOEWOF Karate ccs scene Ax E RI Omas LIS 44 S HUES NOWO eonim Dunedin UUSUUNINN PUN I PEEMUF LUMINE E EN UNUM BD HUE 50 LEUR qe 5 COMI ON METTE M 5 SEL AGVAN o pci create E E EAEE U EEE 52 O PAON O oar E pate E E E E M 54 7 802 11 Wi Fi Multimedia WMM Settings ccccceeseeceeeeeeeeeeteteeeeeaeeteneetaeseeneeeaeenenes 55 VOIP Basic Web Page GO UD ssscsakcumi ceni nnen E E Raai 57 le Ba CLAN ero E E E E damned anaecus 57 Z Wana tile ee E E SUO MUSEI CIN CINES ap DEEDUUPEESME 57 IE UEO e 58 MESE Ii ccs seer dere A eer es em 58 Chapter 3 NCL WOT ICING eosar enaA AN EE a v CR AD ast pci d lc VDO a n 59 RO CIC AION c RT T mM 59 Type of CommunhlcatlOLLessetuxutur akin ots aa eani n ima bn cea i tv on 59 Cable Modem CM Section sesssesssssemnnI III III III IRR rtr rtehxthrxtemitk trente tret 60 Network SectlolT soins desti axia eto UD BR M PIC MU EM NIUNUEFCU MIN M EU MEER UM CUN EE 60 Tar eN WONO MOSS enun itr daccmbl inui E Pru MR UFADN Od DLE RPPPTRM S 61 Cable Modem CM Mode sesssessmnI I II RII I I IIR III Ittmettettttttxtttltktictkttttritrti terri 61 Residential Gateway RG MOGGisiciiuanesauaisankazkmbznt adit adieu acest aad Eht aua GER d iU rao pia d aatia ERE 62 CableHome CH Mode ccccceeccecceeceeeceeneeeuceeaeeeaeeeaeeeaeeneeeaeenaeeeneeuaeeaeeeanenane
2. WPA Pre Shared Key Please type the key to be between 8 and 63 characters or 64 hexadecimal digits Only the devices with a matching key that you set here can join this network WPA WPA2 Encryption amp WPA Group Rekey Interval Please refer to the WPA WPA2 part WPA Disabled WPA PSK WPA2 WPA2 PSK WPAZCWPA2 Encryption WWPAFPre Shared Kevy RADIUS Server 0 000 RADIUS Fort a12 RADIUS Kev Croup Eey Eotation Interval lo WP AAP AS Ee auth Interval Fig 47 47 Illustrations contained in this document are for representation only Chapter 2 WEB Configuration Automatic Security Configuration WPS v WPS Config State Unconfigured The physical button an the AP will provision wireless clients using Wi Fi Protected Setup WP Device Mame rhamsaenlsP WPS Setup AP PIN 12348670 WPS Add Client Agg a client OPush Button PIN PIN Fig 48 WiFi Protected Setup WPS It is a secure way of configuring and connecting your WiFi access point WPS Config It will help to Enable or Disable the WPS feature Device Name By using this you can change the factory default to a name of your choice up to 32 characters long as like SSID WPS Setup AP Here we no need to do any configure So just skip this step WPS Add Client There are two methods Push Button and PIN Select the method you want If you select Push Button then the WPS Setup AP page will appea
3. Network Key 1 to 4 The system allows you to enter four sets of the WEP key For 64 bit WEP mode the key length is 5 characters or 10 hexadecimal digits As for 128 bit WEP mode the key length is 13 characters or 26 hexadecimal digits Current Network Key Select one set of the network key from 1 to 4 as the default one PassPhrase You can enter ASCII codes into this field The range is from 8 characters to 64 characters For ASCII characters you can key in 63 characters in this field If you want to key in 64 characters only hexadecimal characters can be used Generate WEP Keys Click this button to generate the PassPhrase VWEP Encryption nu E 128 bit fa shared Key Authentication Optional w B2 1x Authentication Disabled v Network Key 1 D00n0000000000000000000008 Network Key 2 O0000000000000000000000000 Network Key 3 fe ESSE Te SE SSeS IE Current Network Key l w PassPhrase Generate WEP Keys Fig 44 Apply After proper configuration click Apply to invoke the settings 45 Illustrations contained in this document are for representation only En e NDUMT X Chapter 2 WEB Configuration 802 1x Authentication If you enable the 802 1x authentication function you will have to offer the following information RADIUS Server RADIUS Server is a protocol for carrying authentication authorization and configuration information between a Network Access Server which desires to authen
4. Fig 7 10 The Wireless Voice Gateway installation is now complete To validate a proper installation perform the following instructions A Click on the Start icon in the lower left hand corner of your screen B Select Settings followed by Control Panel The Control Panel window will appear C Double click on the System icon and select the Device Manager D Scroll down the list until you come to Network Adapters Double click on Network Adapters E The Thomson Digital Cable Modem should exist If Thomson or RCA Digital Cable Modem does not exist the Wireless Voice Gateway was NOT installed correctly 14 Illustrations contained in this document are for representation only images amp beyond Chapter 1 Connections and Setup Using Windows Vista for USB Connection Follow steps 6 through 11 if you have a Windows Vista operating system 6 Windows Vista will briefly display the Windows need to install driver software for your Thomson USB CDC Device Choose the Locate and install driver software recommended option Note If Windows Vista does not recognize the cable modem s presence 1 e the Windows need to install driver software for your Thomson USB CDC Device did not automatically appear your BIOS settings may not permit USB and or Plug and Play devices Please contact your computer s customer service department Found Mew Hardware FES Windows needs to install dri
5. TWG850 4 Residential Voice Gateway User manual THOMSON images amp beyond Ji Table of Contents CAUTION Disconnect power before servicing This device is intended for indoor operation only Telephone jacks Line 1 and Line 2 must not be connected to outside wiring CAUTION To ensure reliable operation and to prevent overheating provide adequate ventilation for this modem and keep it away from heat sources Do not locate near heat registers or other heat producing equipment Provide for free air flow around the Wireless Voice Gateway and its power supply RoHS This symbol means that your inoperative electronic appliance must be collected separately and not mixed with the household waste The European Union has implemented a specific collection and recycling system for which producers are responsible This appliance has been designed and manufactured with high quality materials and components that can be recycled and reused Electrical and electronic appliances are liable to contain parts that are necessary in order for the system to work properly but which can become a health and environmental hazard if they are not handled or disposed of in the proper way Consequently please do not throw out your inoperative appliance with the household waste If you are the owner of the appliance you must deposit it at the appropriate local collection point or leave it with the vendor when buying
6. 2 Obtaining Customer Support or 3 Additional Service Information please contact your cable company If you purchased your Wireless Voice Gateway from a retailer see the enclosed warranty card 7 Illustrations contained in this document are for representation only Chapter 4 Additional Information Glossary 10BaseT Unshielded twisted pair cable with an RJ 45 connector used with Ethernet LAN Local Area Network 10 indicates speed 10 Mbps Base refers to baseband technology and T means twisted pair cable Authentication The process of verifying the identity of an entity on a network DHCP Dynamic Host Control Protocol A protocol which allows a server to dynamically assign IP addresses to workstations on the fly Ethernet card A plug in circuit board installed 1n an expansion slot of a personal computer The Ethernet card sometimes called a Network Interface Card or NIC takes parallel data from the computer converts it to serial data puts it into a packet format and sends it over the IOBaseT or 100BaseT LAN cable Euro DOCSIS Data Over Cable Service Interface Specifications A project with the objective of developing a set of necessary specifications and operations support interface specifications for Cable Modems and associated equipment F Connector A type of coaxial connector labeled CABLE IN on the rear of the Wireless Voice Gateway that connects the modem to the cabl
7. Description Count Last Occurence Target Source E mail Log Clear Log Thomson 2007 Fig 39 The Remote Log page allows you to specify the IP address where a SysLog server is located and select different types of firewall events that may occur Then each time such an event occurs notification 1s automatically sent to this log server Administration V i Gateway VoIP Firewall Firewall i Remote Log This page allows optional configuration of events to be sent to a local SysLog server b Send selected events l Permitted Connections M Blocked Connections F Known Internet Attacks Product Configuration Events to SysLog server at 192 168 0 NN Apply Remote Log Thomson 2007 Z Fig 40 40 Illustrations contained in this document are for representation only images amp beyond i Chapter 2 WEB Configuration Gateway Parental Control Web Page Group l Basic This page allows you to enable disable and configure a variety of firewall features associated with web browsing which uses the HTTP protocol and transports HTML web pages On these pages you designate the gateway packet types you want to have forwarded or blocked You can activate settings by checking them and clicking Apply Here are some of your choices on the Parental Control page Activate Keyword Blocking and specify some keywords in the Keyword List to cause blocking of web pages on the WAN side with
8. Gateway VoIP Status JJ Status e d 1 SNMP Event Log This page displays the contents of the SNMP event log Time Time Mot Critical SYNC Timing Synchronization failure Failed to Established 3 acquire QAM Q Time Not Critical Resetting the cable modem due to console Established 3 command Event Log Thomson 2007 Fig 24 28 Illustrations contained in this document are for representation only images amp beyond Chapter 2 WEB Configuration 6 Initial Scan To speed up the modem s first time startup enter known downstream frequency and or upstream channel ID information here Then click Apply and Reboot button to start scanning the cable network beginning with the values supplied here Administration Gateway VoIP Status J Status Bi Initial Sean To speed up the modem s first time startup enter known downstream frequency and or upstream channel ID information here Then click the Apply and Reboot button The modem will start scanning the cable network beginning with the values supplied here Initial DS Frequency 153750000 Upstream Channel ID D i Apply and Reboot Initial Scan Thomson 2007 zl Fig 25 29 Illustrations contained in this document are for representation only En Ne ell images amp beyon d Chapter 2 WEB Configuration Gateway Network Web Page Group 1 LAN You can activate the DHCP server function for the LAN on this page W
9. 1 second DS scanning During DS scanning and acquiring FLASH X X X SYNC From SYNC completed receiving UCD to ranging completed DOCSIS Start up Operation EIES JES perational NACO ON on poe on or Tof or more Illustrations contained in this document are for representation only En ge INT Chapter 1 Connections and Setup FLASH MTA SNMP TFTP mw te xp e x px px rash FLASH Ia X ON ON ON ON X X X X Ethernet Link FLASH FLASH FLASH FLASH TX RX Ethernet Traffic X X X X X ON X X X USBLink FLASH TX RX USB Traffic X X X X X X X X ON X X Wireless Link FLASH TX RX Wireless Traffic ON ON Both Lines On Hook FLASH ON eli Off hook Tel2 On hook CM Normal Operation ON FLASH Tel1 On hook Tel2 Off hook FLASH FLASH Both Lines Off Hook SW A software download and while Download FLASH FLASH X X X X X X X X updating the FLASH memory Operation CPE Operation Operation 6 Illustrations contained in this document are for representation only EE ONE NB ocENEND ONECE Chapter 1 Connections and Setup Rear Panel Connector for the antenna wireless interface Thomsan Inc 10330 N Meridian St Indianapolis IN 48280 _ 15VDC TEL1 TEL2 2 Ethernet J TELI amp TEL2 Telephony RJ 11 connectors ETHERNET 4x Ethernet 10 100BaseT RJ 45 connectors USB USB Connector REBOOT EMTA Reboot this Wireless Voice Gateway CABLE F Connector I5VDC Power connector Antenna connec
10. Illustrations contained in this document are for representation only En e NUMT images amp beyon dy Chapter 2 WEB Configuration 4 Diagnostics This page offers basic diagnostic tools for you to utilize when connectivity problems occur When you ping an Internet device you send a packet to its TCP IP stack and it sends one back to yours To use the ping Test enter the information needed and press Start Test the Result will be displayed in the lower part of the window Press Abort Test to stop and Clear Results to clear the result contents Note Firewalls may cause pings to fail but still provide you TCP IP access to selected devices behind them Keep this in mind when pinging a device that may be behind a firewall Ping is most useful to verify connectivity with PCs have no firewall such as the PCs on your LAN side Administration THOMSON es Gateway VoIP Status i Status Diagnostics This page provides for ping diagnostics to the LAN to help with IP connectivity problems Ping Test Parameters Ping Target ra2 ies Lo f Fing Size 4 bytes Hao of Pings naa Ping Interval ion rms Diagnostics Stert Te st Abort Test Cleer Results Results arming for input To get an update of the results you must REFRESH the page Thomson 2007 Fig 23 5 Event Log This page displays the contents of the SNMP event log Press Clear Log button to clear the logs Administration THOMSON
11. Port Trigger 192 168 0 0 19214680 T 192 168 0 0 1921680 0 Tr 192 158 0 0 192 168 0 0 r RIP Setup 192 168 0 0 1921680 7 Apply DMZ Host Thomson 2007 z Fig 30 3 MAC Filtering This page enables you to enter the MAC address of specific PCs on your LAN that you wish to NOT have outbound access to the WAN As with IP filtering these PCs can still communicate with each other through the gateway but packets they send to WAN addresses are blocked AYelgaliali iva iviels THOMSON images amp beyond _ 7 y Gateway VoIP tat i Advanced Advanced w MAC Filtering This page allows configuration of MAC Address filters in order to block internet traffic to specific i j network devices on the LAN Options MAC Address Filters MAC 01 o0 00 MAC 02 o0 o0 IP Filtering MAC 03 00 00 MAC 04 00 00 MAC Filtering MAC O5 oo 00 MAC O6 oo 00 MAC osfoo 00 MAC 10fo0 00 MAC 12 o00 00 MAC 14 00 00 MAC 18 00 00 MAC 18 00 00 MAC 20 o00 00 Apply MAC 07 oo 00 Port Filtering MAC O9 oo 00 i MAC 11 00 00 Forwarding MAC 13 00 00 MAC 15 o0 00 Port Triagel MAC 17 09 00 DMZ Host MAC 18 oo 0 al 31 31 31 31 31 31 31 31 3l sl 313131313131 31 31 3l 3l 31 31 3131 31 sisi 31 3l ls sls 31 8151 2131 81 sls 31 31 31 31 sisi 31 3l 3l 31 31 313131 31 31 31 3l 3l 31 31 31313131 31 31 I 813131 31 318131 818181 RIP Th
12. RIP Support Disabled RIP Authentication I Enable RIP Authentication Key I RIP Authentication Key ID D RIP Reporting Interval 30 seconds RIP Destination IP Address p o p o o Apply RIP Setup amp Thomson 2007 i Fig 36 37 Illustrations contained in this document are for representation only En e NDUMT X images amp beyon dy Chapter 2 WEB Configuration Gateway Firewall Web Page Group 1 Web Content Filtering These pages allow you to enable disable and configure a variety of firewall features associated with web browsing which uses the HTTP protocol and transports HTML web pages On these pages you designate the gateway packet types you want to have forwarded or blocked You can activate settings by checking them and clicking Apply The web related filtering features you can activate from the Web Content Filter page include Filter Proxy Filter Cookies Filter Java Applets Filter ActiveX Filter Popup Windows and Firewall Protection If you want the gateway to exclude your selected filters to certain computers on your LAN enter their MAC addresses in the Trusted Computers area of this page Administration Gateway VoIP Firewall Firewall Web Content Filter This page allows certain VVeb oriented cookies java scripts and pop up windows to be blocked by the firewall A list of trusted computers can also be defined that are not subject to any filters configured Sp
13. Status System Up Time D days 00h 02m 59s Network Access Denied CableMadem IP Address 0 0 0 0 B Thomson 2007 xj Fig 19 e Main Menu the hyperlinks on the top of the page including Gateway VoIP and several sub menu items Title the sidebar on the left side of the page indicates the title of this management interface e g Software in this example e Main Window the current workspace of the web management containing configuration or status information For easy navigation the pages are organized in groups with group names main menu individual page names within each group are provided in the sidebar To navigate to a page click the group hyperlink at the top then the page title on the sidebar Your cable company may not support the reporting of some items of information listed on your gateway s internal web pages In such cases the information field appears blank This 1s normal 25 Illustrations contained in this document are for representation only En e NDUMT X images amp beyon dy Chapter 2 WEB Configuration Gateway Status Web Page Group 1 Software The information section shows the hardware and software information about your gateway The status section of this page shows how long your gateway has operated since last time being powered up and some key information the Cable Modem received during the initialization process with your cable company If Network Access shows Allowed then your cab
14. a a No filters entered C Enabled Remave Local Log Days to Block Everyday C Sunday C Monday C Tuesday 2 Wednesday Thursday Friday Saturday Time to Block All day TOD Filter End E hour oo min AM 7 Apply i Thomson 2007 EJ Fig 38 39 Illustrations contained in this document are for representation only En Ne ell images amp be yond Chapter 2 WEB Configuration 3 Local Log and Remote Log The gateway builds a log of firewall blocking actions that Firewall has taken Using the Local Log page lets you specify an email address to which you want the gateway to email this log You must also tell the gateway your outgoing 1 e SMTP email server s name so it can direct the email to it Enable Email Alerts has the gateway forward email notices when Firewall protection events occur Click E mail Log to immediately send the email log Click Clear Log to clear the table of entries for a fresh start The log of these events is also visible on the screen For each blocking event type that has taken place since the table was last cleared the table shows Description Count Last Occurrence Target and Source Administration este J A 7 a Firewall z Local Log This page allows configuration of Firewall event log reporting via email alerts and a local view of the attacks on the system Contact Email Address SMTP Server Name E mail Alerts C Enable Local Log Apply
15. if the destination port application matches one you specify This page allows you to specify up to 10 such rules For example to specify that outsiders should have access to an FTP server you have running at 192 168 0 5 create a rule with that address and Start Port 20 and End Port 21 FTP port ranges and Protocol TCP FTP runs over TCP and the other transport protocol UDP and click Apply This will cause inbound packets that match to be forwarded to that PC rather than blocked As these connections are not tracked no entry is made for them in the Connection Table The same IP address can be entered multiple times with different ports 34 Illustrations contained in this document are for representation only THOMSON coo foe CUNT images amp beyond Chapter 2 WEB Configuration Administration THOMSON images amp beyond y Gateway VoIP tal Advanced Fi 9 Advanced servers etc so they can be accessible from the public internet A table of commonly used port numbers is also ow y Forwarding This allows for incoming requests on specific port numbers to reach web servers FTP servers mail Da provided Options Port Forwarding IP Filterii Te Local IP Adr Start PortEnd PortProtocol Enabled AUS 192 168 0 0 0 0 Bimar MAC Filtering 192 168 0 0 Bom v Port Filtering 192 168 0 0 0 0 Bet l 192 16800 0 0 Bohs Forwarding 192 168 0 0 0 0 Bone Port Triage s92 1
16. network where you want to share files and devices Fig 13 17 Illustrations contained in this document are for representation only En Ne ell images amp beyon d Chapter 1 Connections and Setup 12 The cable modem installation is now completed T Driver Software Installation RCA Digital Cable Modem installed The software for this device has been successfully installed RCA Digital Cable Modem Ready to use Fig 14 To validate a proper installation perform the following instructions eClick on the Start icon in the lower left hand corner of your screen eSelect Settings followed by Control Panel The Control Panel window will appear e Double click on the network center icon and select the Manage network connections e The Thomson USB Cable Modem should exist If Thomson or RCA USB Cable Modem does not exist the cable modem was NOT installed correctly 18 Illustrations contained in this document are for representation only En MM MOMT images amp geyori l y Chapter 1 Connections and Setup Ethernet Connection to a Computer Make the connection to the modem in the following sequence 1 Connect one end of the coaxial cable to the cable connection on the wall and the other end to the CABLE jack on the Wireless Voice Gateway 2 Connect the plug from the AC power supply into the POWER AC ADAPTER jack on the Wireless Voice Gateway and plug the power supply int
17. not recognize the presence of the Wireless Voice Gateway i e the Welcome to the New Hardware Wizard did not automatically appear your BIOS settings may not permit USB and or Plug and Play devices Please contact the customer service department of the computer company 13 Illustrations contained in this document are for representation only En e NDUMT X images amp beyond E Chapter 1 Connections and Setup 8 Select Search Removable Media floppy CD ROM and click on Next then your computer will install the drivers for the Thomson Digital Cable Modem Found New Hardware Wizard Please choose your search and installation options Ry Use the check boxes below to limit or expand the default search which includes local paths and removable media The best driver found will be installed Search removable media floppy CD RUM Include this location in the search CO Don t search will choose the driver to install Choose this option ta select the device driver from a list Windows does not guarantee that the driver you choose will be the best match for your hardware Fig 6 9 When the Completing the Found New Hardware Wizard window appears click Finish to complete the process Found New Hardware Wizard Completing the Found New Hardware Wizard The wizard has finished installing the software for ACA Digital Cable Modem Click Finish to close the wizard Finish
18. only En M MT images amp beyond p Chapter 2 WEB Configuration Gateway Advanced Web Page Group 1 Options This page allows you to enable disable some features of the Wireless Voice Gateway Administration Gateway VoIP Advanced Advanced coe gt i Options his page allows configuration of advanced features of the broadband gateway i WAN Blocking M Enable Options i p psec Fass Ihraugh Iv Enable PPTP PassThrough Iw Enable Remote Config Management Enable Multicast Enable W Enable UPnP Enable Enable Apply Thomson 2007 zd Fig 29 WAN Blocking prevents others on the WAN side from being able to ping your gateway With WAN Blocking enabled your gateway will not respond to pings it receives effectively hiding your gateway Ipsec PassThrough enables IpSec type packets to pass WAN LAN IpSec IP Security is a security mechanism used in Virtual Private Networks VPNs PPTP PassThrough enables PPTP type packets to pass WAN LAN PPTP Point to Point Tunneling Protocol is another mechanism sometimes used in VPNs Remote Config Management makes the configuration web pages in your gateway accessible from the WAN side Note that page access 1s limited to only those who know the gateway access password When accessing your gateway from a remote location your must use HTTP port 8080 and the WAN IP address of the gateway For example if the WAN IP address is 157 254 5 7 you would navigat
19. particular game with PCs somewhere on the 35 Illustrations contained in this document are for representation only En e NDUMT X images amp be yond Chapter 2 WEB Configuration Internet You make one time effort to set up a Port Trigger for that game by entering into Trigger Range the range of destination ports your game will be sending to and entering into Target Range the range of destination ports the other player on the WAN side will be sending to ports your PC s game receives on Application programs like games publish this information in user manuals Later each time you play the game the gateway automatically creates the forwarding rule necessary This rule is valid until 10 minutes after it sees game activity stop After 10 minutes the rule becomes inactive until the next matched outgoing traffic arrives For example suppose you specify Trigger Range from 6660 to 6670 and Target Range from 113 to 113 An outbound packet arrives at the gateway with your game playing PC source IP address 192 168 0 10 destination port 666 over TCP IP This destination port is within the Trigger destined for port 113 to your game playing PC at 192 168 0 10 You can specify up to 10 port ranges on which to trigger 7 DMZ Host Use this page to designate one PC on your LAN that should be left accessible to all PCs from the WAN side for all ports For example if you put an HTTP server on this machine anyone will be able to access that HT
20. u F Ga tewa y Vol P Wireless v Wireless E 1 802 11 Access Control This page allows the configuration af the Access Control ta the AP as well as status on the 1 connected clients Fm Administration Web Page Access Wireless Interface Thom _D050699 UC 18 8b 3a c4 32 vl Access Control MAC Restrict Mode Disabled v MACAddesses Allow v Allow or Deny Access to Administration Web Page from PC connected over Wifi Primary Network 5 Thomson 2007 connected Clents MAC Address Age s RSSI dBm Type IP Addr Host Name Mo wireless clients are connected Fig 53 MAC Restrict Mode Click Disabled to welcome all of the clients on the network select Allow to permit only the clients on the list to access the cable modem or choose Deny to prevent the clients on the list to access this device MAC Address Your Gateway identifies wireless PCs by their WiFi MAC Address This address consists of a string of 6 pairs of numbers 0 9 and letters A F such as 00 90 4B FO FF 50 It is usually printed on the WiFi card of the device e g the PCMCIA card in a laptop It can also be determined from a Windows DOS prompt as explained below Enter the MAC addresses of the connected clients into the fields and then click Apply to add them to the list for access control Apply After proper configuration click Apply to invoke the settings Connected Clients The information of currently connected clients will be
21. 670 O Show Key RADIUS Server WPS Add Client RADIUS Part Add a client OQPush Button PIN RADIUS Key PIN Group Key Rotation Interval fr VVPAAPNPA2 Re auth EE NN Interval Thomson 2007 VVEP Encryption Shared Key Authentication 802 1x Authentication Network Keyi Network Key 2 2 Network Key 3 Da Network Key 4 cay Current Network Key PassPhrase Fig 43 Primary Network It is used to Enable or Disable the whole Primary Network feature Network Name SSID By using this you can change the factory default to a name of your choice up to 32 characters long Closed Network This control is used to hide or reveal your network name SSID to any remote wireless equipped PC in the area that may be scanning WiFi channels to find available WiFi networks The gateway WiFi radio frequently transmits a beacon signal which can contain this network name SSID If you set Closed Network to Enable your SSID is included in that beacon and is therefore detectable by any nearby wireless equipped PCs in the area The benefit of using Enable is it can speed your WiFi setup on some PCs If you set Closed Network to Disable your SSID is not included in the beacon This hides your network name SSID but as a result may require a bit more effort on your part to set up your wireless PCs And when we Enable the WPS Config then the Closed Network will be Disabled automatically 44 Illustrations contained in this do
22. 68 0 0 D 0 Bot z 192468 0 0 0 Bet z DMZ Host 192 168 0 0 0 0 Bom v RIP Setup 192 168 00 0 0 Bonz 492 168 0 0 0 Bot v Apply Thomson 2007 x LIEU ES LIH ES LICENSES Fig 33 6 Port Triggers Some Internet activities such as interactive gaming require that a PC on the WAN side of your gateway be able to originate connections during the game with your game playing PC on the LAN side You could use the Advanced Forwarding web page to construct a forwarding rule during the game and then remove it afterwards to restore full protection to your LAN PC to facilitate this Port triggering 1s an elegant mechanism that does this work for you each time you play the game Administration Gateway VoIP Advanced T H Advanced Port Triggers This page allows configuration of dynamic triggers to specific devices on the LAN This allows for special applications that require specific port numbers with bi directional traffic to function properly Applications such as video conferencing voice gaming and some messenging program features may require these special settings Port Triggering Trigger Range Target Range Protocol Enable Start PortEnd Port Start PortEnd Port IAC Filtering 4 Port Filtering TCP Forwarding Port Triggers TH TCP Poo a oe ob eo WA pT CEREERERRE TTT TTT Thomson 2007 zi Fig 34 Port Triggering works as follows Imagine you want to play a
23. E E E m 28 T EVE ACEO een eee EE EEEE E E EE E EE E EE EE 28 D ae SCAM E A S L AN IR E E E A E A E MEM MINIM I E E 29 Gateway Network Web Page Group ssessssesee n mem nennen nemen eene nenas 30 NI n 30 DN WAN 30 Se COMPU TS ERN T UU Om 31 Gateway Advanced Web Page Group ccccecceeeceteceateceteceaeaeeeeeeeueuaeaeeteneavaesteneatateneetaneeenenes 32 MES ede oe eeeeree E E E ed anne EE E 32 PNE Eus dino MEUM 33 NU FIENO me m m 33 A edicion EAA u u m m 34 Sgen ireinom 34 POG IIO E mm Tm 35 8 RIP Routing Information Protocol Setup csesssseeem HH 37 Gateway Firewall Web Page Group cccccececeececeeeeeaeeeeteceaeaeeeeteneceaeseeteceaeaeeneteaeanenentanseenenes 38 le Wep Content FITEN O sacris T TM 38 NEIN roepane E E AEE E AEAEE E EE EAEE E EAEE EEA 39 S LOC bog and Remote EOU eror E EE ETE ON 40 IV Illustrations contained in this document are for representation only List of Figures Gateway Parental Control Web Page Group esssssseseseeenn nemen nemen nennen nnne nens 4 en ne en E ee eee 4 Gateway Wireless Web Page Group ccccececeececeteceaeeeeteceaeaeeeeeeneceaeaeeteneavaeateteatansnestanseenenes 42 IPEA Coo E
24. IS specifies that TCP IP over Ethernet style data communication be used between the WAN interface of your cable modem and your cable company A EURO DOCSIS modem when connected to a Cable System equipped to support such modems performs a fully automated initialization process that requires no user intervention Part of this initialization configures the cable modem with a CM IP Cable Modem Internet Protocol address as shown in Figure 3 so the cable company can communicate directly with the CM itself Networking Section The Networking section of your gateway also uses TCP IP Transmission Control Protocol Internet Protocol for the PCs you connected on the LAN side TCP IP is a networking protocol that provides communication across interconnected networks between computers with diverse hardware architectures and various operating systems TCP IP requires that each communicating device be configured with one or more TCP IP stacks as illustrated by Figure 4 On a PC you often use software that came with the PC or its network interface 1f you purchased a network interface card separately to perform this configuration To communicate with the Internet the stack must also be assigned an IP Internet Protocol address 192 168 100 1 1s an example of an IP address A TCP IP stack can be configured to get this IP address by various means including a DHCP server by you directly entering it or sometimes by a PC generating one of its own Etherne
25. M label 2 assigned by cable company CH Mode only assigned by cable company end user remote management LAN WAN access RG Mode only Give I Pai CH Mode only local management CM label 5 RG CH Modes only LAN gateway MAC and IP Addresses 65 Illustrations contained in this document are for representation only Chapter 4 Additional Information Chapter 4 Additional Information Frequently Asked Questions Q What if I don t subscribe to cable TV A If cable TV is available in your area data and voice service may be made available with or without cable TV service Contact your local cable company for complete information on cable services including high speed internet access Q How do I get the system installed A Professional installation from your cable provider is strongly recommended They will ensure proper cable connection to the modem and your computer However your retailer may have offered a self installation kit including the necessary software to communicate with your cable ISP Q Once my Wireless Voice Gateway is connected how do get access to the Internet A Your local cable company provides your internet service offering a wide range of services including email chat and news and information services and a connection to the World Wide Web Q Can I watch TV surf the Internet and talk to my friends through the Wireless Voice Gateway at the same time A Absolutely Q Wha
26. Power This setting decides the output power of this device You may use it to economize on electricity by selecting lower percentage of power output 53 Illustrations contained in this document are for representation only Chapter 2 WEB Configuration 6 Bridging The Bridging page provides a location where settings can be adjusted related to the WDS Wireless Distribution System feature WDS is a system that enables the interconnection of access points wirelessly It may also be referred to as repeater mode because it appears to bridge and accept wireless clients at the same time unlike traditional bridging The wireless gateway can be placed in a mode that allows the gateway to communicate with other extender wireless access points either exclusively or mixed with communications to local PCs Use this page to designate the Remote Bridges the gateway is allowed to communicate with and to select the Wireless Bridging mode Administration THOMSON TEE VS W Gateway VoIP Wireless bw Wireless Bridging This page allows configuration of WDS features Wireless Bridging Disabled v Remote Bridges Bridging Thomson 2007 Fig 55 Wireless Bridging Choose Disabled to shutdown this function select Enabled to turn on the function of WDS Remote Bridges Enter the MAC Addresses of the remote Bridges to relay the signals for each other Apply After proper configuration click Apply to inv
27. TP server by using your gateway IP address as the destination A setting of 0 indicates NO DMZ PC Host is another Internet term for a PC connected to the Internet Administration Gateway VoIP Advanced Advanced A DMZ Host Exposed age allows configuration of a specific ne fork device to be exposed o ae Ww directly to the cic public ntem s Th is may be used when proble Fin applic atio ns do not wort with i port trigge Entering a 0 means there are posed hosts DMZ Address 192 168 0 0 Apply DMZ Host Thomson 2007 zi Fig 35 36 Illustrations contained in this document are for representation only Chapter 2 WEB Configuration 8 RIP Routing Information Protocol Setup This feature enables the gateway to be used in small business situations where more than one LAN local area network 1s installed The RIP protocol provides the gateway a means to advertise available IP routes to these LANs to your cable operator so packets can be routed properly in this situation Your cable operator will advise you during installation if any setting changes are required here Administration Gateway VoIP Advanced Advanced mi Routing Information Protocol Setup This page allows configuration of RIP parameters related to authentication destination IP address subnet mask and reporting intervals RIP automatically identifies and uses the best known and quickest route to any given destination address
28. Voice Gateway stays on while others flash check with your TSP or cable company If the Wireless Voice Gateway is connected to existing house telephone wiring make sure that another telephone service is not connected The other service can normally be disconnected at the Network Interface Device located on the outside of the house If using the second line on a two line telephone use a 2 line to 1 line adapter cable For more Usage and Troubleshooting Tips use the web site links provided on the CD ROM http www cable modem rca com help 69 Illustrations contained in this document are for representation only Chapter 4 Additional Information FCC Declaration of Conformity and Industry Canada Information This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Trade Name Model TWG850 4 Equipment Classification Computing Device Accessory Responsible Party Thomson Inc 10330 N Meridian Street Indianapolis IN 46290 Telephone 317 415 4151 This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipme
29. a new appliance f you are a professional user please follow your supplier s instructions If the appliance is rented to you or left in your care please contact your service provider Help us protect the environment in which we live NORTH AMERICAN CABLE INSTALLER This reminder is provided to call your attention to Article 820 40 of the National Electrical Code Section 54 of the Canadian Electrical Code Part 1 which provides guidelines for proper grounding and in particular specifies that the cable ground shall be connected to the grounding system of the building as close to the point of cable entry as practical Illustrations contained in this document are for representation only Important Information Euro PacketCable and Euro DOCSIS compliant This product was designed according to Euro PacketCable Specifications Euro DOCSIS Specifications and Data over Cable Service Interface Specifications Operating Information Operating Temperature 0 40 C 32 104 F Storage Temperature 30 to 65 C If you purchased this product at a retail outlet please read the following Product Information Keep your sales receipt to obtain warranty parts and service and for proof of purchase Attach it here and record the serial and model numbers in case you need them The numbers are located on the back of the product Model No Serial No _ Purchase Date Dealer Address Phone ii Illustrations contained in t
30. ack receives its IP address from the cable company during CM initialization It uses the MAC address printed on the label attached to the Wireless Cable gateway e P Stack 2 for use by you the end user to communicate with the cable modem and Networking sections to access the internal web page diagnostics and con guration This stack uses a fixed IP address 192 168 100 1 It uses a MAC address of MAC label 1 the MAC label is found on the bottom of the unit E g 1f the MAC address is 00 90 64 12 B1 91 this MAC address would be 00 90 64 12 B1 92 With CM Mode your cable company must provide one IP address for the CM section plus one for each PC you connect from their pool of available addresses Your cable company may have you or your installer manually enter these assigned addresses into your PC or use a DHCP Server to communicate them to your PCs or use a method that involves you entering host names into your PCs Note that in CM Mode packets passing to the Internet to from your PCs do not travel through any of the IP stacks instead they are directly bridged between the WAN and LAN sides Residential Gateway RG Mode E tS RG amp CH Modes Cable Operator y Wireless Cable Gateway behaves as a gateway Wireless Cable Gateway CPE 2 CPE 3 192 168 0 2 192 168 0 3 192 168 0 4 LAN Fig 64 IP Stack 1 IP Stack 3 IP Stack5 111 111 1 11 111 111 2 11222 192 168 0 1 WAN LAN Fig 65 62 Illustrations c
31. and an Access Control List function that enables you to restrict wireless access to only your specific PCs The wireless function will probably work in your home as shipped from the factory but without the security features activated In addition the factory default wireless channel setting may not provide optimum changes are recommended from the factory defaults to secure your wireless communications and provide optimum performance Performance Because your wireless communication travels through the air the factory default wireless channel setting may not provide optimum performance in your home if you or your neighbors have other interfering 2 4GHz devices such as cordless phones If your wireless PC is experiencing very sluggish or dramatically slower communication compared with the speed you achieve on your PC that is wired to the gateway try changing the channel number See the 802 11b g Basic Web Page discussion below for details Authentication Authentication enables you to restrict your gateway from communicating with any remote wireless PCs that aren t yours The following minimum authentication related changes to factory defaults are recommended See the 802 11b g Basic and Access Control Web Page discussions below for details Network Name SSID Set a unique name you choose Network Type Set to Open Access Control List Enter your wireless PCs MAC addresses 42 Illustrations contained in this document are for r
32. ations contained in this document are for representation only Em UB a ar ee images amp be yond Chapter 1 Connections and Setup Telephone or Fax Connection When properly connected most telephony devices can be used with the Wireless Voice Gateway just as with conventional telephone service To make a normal telephone call pick up the handset listen for a dial tone then dial the desired number For services such as call waiting use the hook switch or FLASH button to change calls The following procedures describe some of the possible connection schemes for using telephony devices with the Wireless Voice Gateway 1 Connect a standard phone line cord directly from the phone fax machine answering machine caller ID box etc to one of the LINE jacks on the Wireless Voice Gateway 2 If there is a phone line in your home which is NOT connected to another telephone service provider connect a standard phone line cord from a jack on this line to one of the LINE jacks of the Wireless Voice Gateway Connect a standard phone line cord directly from the phone fax machine answering machine caller ID box etc to one of the other jacks in the house that uses that line 3 If you have a multi line telephone connect a standard phone line cord not an RJ 14 type line cord from the phone to the LINE jacks on the Wireless Voice Gateway Other phones can be added to each line by using standard phone line splitters kE elles Ca
33. ble Splitter Power Supply RF Cables ETHERNET a Efiooonea o 15VDC TEL1 TEL2 USB REBOOT CABLE EMTA a a A 41 s psy SS HT 1 C T Fig 17 Phone Fax Connection 2 Illustrations contained in this document are for representation only En e NDUMT X images amp beyon dy Chapter 1 Connections and Setup Turning on the Wireless Voice Gateway After installing the Wireless Voice Gateway and turn it on for the first time and each time the modem is reconnected to the power it goes through several steps before it can be used Each of these steps is represented by a different pattern of flashing lights on the front of the modem Note All indicators flash once before the initialization sequence If all of the lights are flashing sequentially it means the Wireless Voice Gateway 1s automatically updating its system software Please wait for the lights to stop flashing You cannot use your modem during this time Do not remove the power supply or reset the Wireless Voice Gateway during this process 22 Illustrations contained in this document are for representation only images amp beyong Chapter 2 WEB Configuration Chapter 2 WEB Configuration To make sure that you can access the Internet successfully please check the following first l Make sure the connection through Ethernet or USB between the Wireless Voice Gateway and your computer is OK 2 Make sure th
34. cument are for representation only images amp be yond Chapter 2 WEB Configuration WPA Wi Fi Protected Access WPA2 It must be used in conjunction with an authentication server such as RADIUS to provide centralized access control and management It can provide stronger encryption and authentication solution than none WPA modes WPA2 is the second generation of WPA security WPA PSK WPA Pre Shared Key WPA2 PSK WPA2 Pre Shared Key It is useful for small places without authentication servers such as the network at home It allows the use of manually entered keys or passwords and is designed to be easily set up for home users WEP Encryption You can choose 64 bit or 128 bit according to your needs If you choose Disabled the Network Keys will not be shown on this page If selected the data 1s encrypted using the key before being transmitted For example if you set 128 bit in this field then the receiving station must be set to use the128 Bit Encryption and have the same Key value too Otherwise it will not be able to decrypt the data Note You need to connect one end of the Ethernet cable to the Ethernet port on the back of your computer and the other end to the ETHERNET port on the Residential Voice Gateway If you select WEP 64 bit or 128 bit you can adjust the following settings Shared Key Authentication Decide whether to set the shared key Optional or Required by selecting from the drop down menu
35. displayed here 5 Illustrations contained in this document are for representation only En e NDUMT X images amp beyond Chapter 2 WEB Configuration 5 802 11 Advanced This page allows you to configure some advanced settings The factory default values should provide good results in most cases We don t recommend you change these settings unless you have technical knowledge of 802 11b wireless technology For expert users details of all settings on this web page are provided below Administration THOMSON m Gateway VoIP Wireless Wireless 4 Ka 802 11 Advanced This page allows configuration of data rates and W FI thresholds i S4g Mode 54g Auto Basic Rate Set Default 1 54g Protection Auto AFress Technology Disabled Tecnologia Afterourner Disabled v Rate Auto Output Power 100 v Advanced Beacon Interval 100 OTIM Interval Fragmentation Threshold 2346 RTS Threshold re Apply ig Thomson 2007 Fig 54 Beacon Interval Set the period of beacon transmissions to allow mobile stations to locate and identify a BSS The measure unit is time units TU of 1024 microseconds Value range 1 65535 DTIM Interval The value you set here is used to inform mobile stations when multicast frames that have been buffered at the Wireless Voice Gateway will be delivered and how often that delivery occurs Val
36. e TCP IP protocol is set properly 3 Subscribe to a Cable Company Accessing the Web Configuration The Wireless Voice Gateway offers local management capability through a built in HTTP server and a number of diagnostic and configuration web pages You can configure the settings on the web page and apply them to the device Once your host PC is properly configured please proceed as follows 1 Start your web browser and type the private IP address of the Wireless Voice Gateway on the URL field 192 168 0 1 2 After connecting to the device you will be prompted to enter username and password By default the username is and the password is admin EE Connect to 192 168 100 1 Thomson User name 4 Password sssssaes Remember my password cancel Fig 18 If you login successfully the main page will appear 24 Illustrations contained in this document are for representation only images amp beyond Chapter 2 WEB Configuration Outline of Web Manager The main screen will be shown as below Administration Gateway VoIP staus 5 Status p i VA Software This page displays information on the current system software i EN Information Software Standard Specification Compliant DOCSIS 2 0 Hardware Version 2 0 Software Version 3181 02 03 Cable Modem MAC Address 00 11 23 df 66 93 Cable Modem Serial Number 1084363440008 1 CM certificate nstalled
37. e for representation only images amp beyond Chapter 1 Connections and Setup Using Windows XP for USB Connection Follow steps 6 through 9 if you have a Windows XP operating system 6 Windows XP will display the Welcome to the Found New Hardware Wizard window and ask whether you would like the Windows to connect to Windows Update to search for software Choose No not this time and click Next Found New Hardware Wizard Welcome to the Found New Hardware Wizard Windows will search for current and updated software by looking an your computer on the hardware installation CD or on the Windows Update Web site with pour permission Head nur privacy policy Can Windows connect ta Windows Update to search for software CO Yes this time only Yes now and every time connect a device Click Hest ta continue Fig 4 7 The Found New Hardware Wizard will then display the device name and ask you to insert the installation CD ROM that came with the unit Choose the Install from a list or specific location Advanced option and click Next Found New Hardware Wizard This wizard helps you install software for Thomson USB COC Device If your hardware came with an installation CD lt nr floppy disk insert it now What da vou want the wizard ta do CO Install the software automatically Recommended Click Hest ta continue Fig 5 Note If Windows XP does
38. e system HTTP HyperText Transfer Protocol Invisible to the user HTTP is used by servers and clients to communicate and display information on a client browser Hub A device used to connect multiple computers to the Wireless Voice Gateway IP Address A unique 32 bit address assigned to every device in a network An IP Internet Protocol address has two parts a network address and a host address This modem receives a new IP address from your cable operator via DHCP each time it goes through Initialization Mode Key exchange The swapping of mathematical values between entities on a network in order to allow encrypted communication between them MAC Address The permanent identity for a device programmed into the Media Access Control layer in the network architecture during the modem s manufacture Network Driver A file that is loaded on the computer to allow the computer to recognize the Ethernet card or USB port NID Network Interface Device the interconnection between the internal house telephone wiring and a conventional telephone service provider s equipment These wiring connections are normally housed in a 72 Illustrations contained in this document are for representation only images amp beyona Chapter 4 Additional Information small plastic box located on an outer wall of the house It is the legal demarcation between the subscriber s property and the service provider s property E
39. e to http 157 254 5 7 8080 to reach your gateway Multicast Enable enables multicast traffic to pass WAN amp LAN You may need to enable this to see some types of broadcast streaming and content on the Internet UPnP Universal Plug and Play UPnP helps devices such as Internet appliances and computers access the network and connect to other devices as needed UPnP devices can automatically discover the services from other registered UPnP devices on the network 32 Illustrations contained in this document are for representation only images amp be yond P Chapter 2 WEB Configuration 2 IP Filtering This page enables you to enter the IP address ranges of PCs on your LAN that you don t want to have outbound access to the WAN These PCs can still communicate with each other on your LAN but packets they originate to WAN addresses are blocked by the gateway Administration THOMSON images amp beyond _ d Gateway VoIP cta twork Advanced Fi Parental Cont 3 Advanced i IP Filtering This page allows the configuration of IP Address filters in order to block internet traffic to specific i network devices on the LAN Options IP Filtering Start Address End Address Enabled IP Filtering 192 168 0 0 192 168 0 0 MAC Filterina 192 168 0 0 4924680 l 192 168 0 0 192 168 0 0 r Port Filtering 192 168 0 0 1924680 T a 192 168 0 0 1924680 F 192 168 0 0 1924680
40. ecific Firewall features can also be enabled It is highhy recommended that the Firewall is left enabled at all times for protection against Denial of Service attacks Go to the Parental Control page to block internet access to specific sites Web Filter Web Features Filter Proxy Enable Filter Cookies l Enable Filter Java Applets M Enable Filter ActiveX l Enable Filter Popup Windows Enable Block Fragmented IP Packets Enable Port Scan Detection M Enable IP Flood Detection Iv Enable Firewall Protection Iv Enable Apply Trusted Computers foo oo po foo foo foo Add No Trusted Computers Thomson 2007 Remove Fig 37 38 Illustrations contained in this document are for representation only 6h Xj THOMSON images amp beyond Chapter 2 WEB Configuration 2 TOD Filtering Use this page to set rules that will block specific LAN side PCs from accessing the Internet but only at specific days and times Specify a PC by its hardware MAC address and then use the tools to specify blocking time Finally click the Apply button to save your settings AYa gallal iv a jv o n THOMSON images amp be yond z Gateway VoIP Firewall Parental Contr li J Firewall v 32 Time of Day Access Filter This page allows configuration of web access filters to block all internet traffic to and i from specific network devices based on time of day settings Neb Filter bo fo o foo n s
41. eeaeeceaeeaeeceaeeceateaeaceateaeesesteaseaneseateass 11 Using Windows XP for USB Connection cccccececececececeeeeeeaeeeeeceseteeaeaeaeaeauseseseteneteteneneeas 13 Using Windows Vista for USB CONNECTION cccecececececeeeteeeeeeeecesetseseaeataeausesesenerensteneneeas 15 Ethernet Connection to a C OTTIDHEBT o iios iud sdobntiu a up teo datu Gode p ol Reb FRU onm RII DUERME abd UiMds 19 Connecting More Than A Computer to the Wireless Voice Gateway eene 20 Telephone OF Fax Conte E TOT nsea anas diae tipi nadie tantum a bat aiiosti EEE xo attt Ed 21 Turning on the Wireless Voice Gatewal cccecececececeseseceeeaeseacseeeetetetecececeseseseseseatstatatatatatatats 22 Chapter Z WEB Configuratio Wesseccaneansnteneesiacusossecenaadenueressasonareviaadenamensnsasenmeniesuenndasenueteasiacte 24 iii Illustrations contained in this document are for representation only List of Figures Accessing the Web ConfiguratiOn cccccccecesecececeeeteeeeeesesesetetseataeaeaesesesetetstataeetaeaeatanananensess 24 Outline or Web VIAN AG CF zsacoceidnsadven tnam eon aaa r vx mapa ittee du etsi uma a ud pan trt drv a 25 Gateway Status Web Page Group issssssssssseene nemen nemen meses nn emisse meses ee sess ns 26 Pese Luc TT TA 26 LN Icio e T 27 S EE 27 A DONOS UCS a E E E E
42. elephony Service Provider TSP The ISP is your gateway to the Internet and provides you with a pipeline to access Internet content on the World Wide Web WWW The TSP provides you with telephony access to other modems or other telephony services over the Public Switched Telephone Network PSTN Check with your cable company to make sure you have everything you need to begin they ll know if you need to install special software or re configure your computer to make your cable internet service work for you 8 Illustrations contained in this document are for representation only NS Chapter 1 Connections and Setup Contact Your Local Cable Company You will need to contact your cable company to establish an Internet account before you can use your gateway You should have the following information ready which you will find on the sticker on the gateway e The serial number e The model number e The Cable Modem CM Media Access Control MAC address e The Terminal Adapter EMTA MAC address e SSID WPA2 PSK information Please verify the following with the cable company B The cable service to your home supports Euro DOCSIS compliant two way modem access B Your internet account has been set up The Media Terminal Adapter will provide data service if the cable account is set up but no telephony service is available B Youhavea cable outlet near your PC and it 1s ready for Cable Modem service Note It is important to supply
43. entation only En MM MNT images amp beyond Chapter 2 WEB Configuration AYalaaliali iva iviela THOMSON images amp beyond Gateway VoIP tatus Network Network WAN This page allows configuration and status of the internal DHCP client for the WAN WAN IP Address tt MAC Address 00 11 e3 df 66 95 Duration D H M S Expires ese ase co csfesien anes Computers Release WAN Lease Renew WAN Lease WAN Connection Type DHCP Host Name Required by some ISPs Domain Name Required by some ISPs Spoofed MAC Address foo 00 o0 oo foo 00 Apply Thomson 2007 Fig 27 3 Computers This page displays the status of the DHCP clients and current system time You can cancel an IP address lease by selecting it in the DHCP Client Lease Info list and then clicking the Force Available button If you do so you may have to perform a DHCP Renew on that PC so that it can obtain a new lease THOMSON images amp beyond P Gateway VoIP cuc Network dvanced rental Contre i JJ Network i 4 i i Computers his page shows the status of the DHCP clients and current system time L DHCP Clients WAN 0016c55cb0d 192 168 000 012 255 255 255 000 D 07 H00 M 00 5 00 C Current System Time Computers y Force Available Thomson 2007 zj Fig 28 31 Illustrations contained in this document are for representation
44. epresentation only images amp beyong Chapter 2 WEB Configuration Security Security secures or scrambles messages traveling through the air between your wireless PCs and the gateway so they can t be observed by others The following minimum security setting changes to factory defaults are recommended See the 802 11b g Security Web Page discussion below for details Data Encryption Set to WEP 64 bit PassPhrase Use this feature to generate security keys 1 802 11 Radio This page allows configuration of the Wireless Radio including current country and channel number Press Apply button to enable the new setting that you have changed or press Restore Wireless Defaults button to restore to defaults setting Administration THOMSON Gateway VoIP Wireless Eo Wireless z VAI 802 11 Radio This page allows configuration of the VVireless Radio including current country and channel number 1 EN b Interface Enabled v Radio s EEA Wireless MAC Address 0D 18 8b 3a c4 32 New Channel 1 v Current Channel 1 Apply Restore Wireless Defaults Thomson 2007 Fig 42 Interface The wireless radio in your gateway can be completely de activated by changing Interface to Disabled Click the Apply button to save your settings If you want to re activate the disabled wireless radio in your gateway need to contact cable operator Wireless MAC Address The MAC address for this wireless d
45. es amp beyond _ natae Gateway VoIP Basic 3 B Basic Status As Event Log DOCSIS Basic lan Date Time Event ID jour Description Dip 01 18 2007 o Hardware info 22 43 63011200 06 SVV download Successful Via Config file 01 18 2007 69010200 06 SW Download INIT Via Config file SwUpgrade cfg Event log 2241 eae 01 18 2007 868000600 03 TFTP failed configuration file NOT FOUND Cm state 22 40 eee or 2435584044 03 Resetting the cable modem due to docsDevResetNow 01 01 1970 84000100 03 SYNC Timing Synchronization failure Failed to acquire QAM QPSK 00 12 symbol timing MM 82000200 D3 No Ranging Response received T3 time out dela 2436694044 03 Resetting the cable modem due to docsDevResetNow i iub 370 68010400 04 SYY Upgrade Failed Before Download Server not Present edari 2436694044 D3 Resetting the cable modem due to docsDevResetNow Thomson 2007 x Li alis 68000300 03 DHCP WARNING Non critical field invalid in response Mn ceu 82000200 03 No Ranging Response received T3 time out P Pe 2436694044 03 Resetting the cable modem due to docsDevResetNow n1 01 1a70n Fig 59 4 CM State This page shows the current state of the cable modem Administration images amp beyond Gateway Basic Status Cm State nr CM State Operational asic ian iDacsis Downstream Scanning Complete Hardware info iDocsis Ranging Complete iDocsis DHCP Complete Event log Docsis TFTP Complete iDocsis Data Reg Complete Complete Cm s
46. esneeanenunenanes 63 WS AG CC CS 64 Illustrations contained in this document are for representation only iia nnet List of Figures MAC and IP Addresses Summary sesessssesesssseen enne emen semis esses aenean ns 65 Chapter 4 Additional Information sesesesesesesesenemememem mmm meminere sese nnns 66 Frequently Asked QUGSECIODIS assonridnxxkxMes onn nies pads xt aac s en d rax a Rem FS EE ain ar saa assu ps 66 SIV ICS HMONG OI TTE TET OO DOS OLET 71 OS SY E E UT 72 vi Illustrations contained in this document are for representation only images amp beyond _ Chapter 1 Connections and Setup Chapter 1 Connections and Setup Introduction Wireless Voice Gateway Features Support Multiple Provisioning Mode 4x Standard RJ 45 connectors for 10 100BaseT Ethernet with auto negotiation and MDIS functions USB Connector for USB interface Two RJ 11 Foreign Exchange Station FXS ports for IP telephony Support simultaneous voice and data communications Two simultaneous voice conversations in the different FXS ports with different CODEC PCM A law PCM law G 723 1 G 729 G 729a G 729e G 728 G726 BV16 and BV32 Echo Cancellation Voice Active Detection VAD DTMF detection and generation Comfort Noise Generation CNG Support V 90 fax and modem services Transparent bridging for IP traffic RSA and 56 bit DES data encr
47. evice will be displayed in this field automatically New Channel There are 13 channels that you can choose Choose the one that is suitable for this device Current Channel The channel that you choose will be displayed in this field Restore Wireless defaults To recover to the default settings press this button to retrieve the settings and click Apply 43 Illustrations contained in this document are for representation only En e NDUMT X images amp beyond _ Chapter 2 WEB Configuration 2 802 11 Primary Network This page allows you to configure the Network Authentication Here provides several different modes of wireless security You will have to enter proper information according to the mode you select Administration THOMSON Gateway VoIP Wireless Wireless ic 802 11 Primary Network This page allows configuration of the Primary VVireless Network and its security settings i Primary Network Thom_D050699 00 18 8b 3a c4 32 Primary Network Enabled Automatic Security Configuration Network Name SSID Thom _D050699 wes Primary Network Closed Network Open WPA The physical butto n on the AP will SS provision wireless clients using WPA PSK Enabled vi Wi Fi Protected Setup CWP S VWPA2 Device Name ThomsonAP WPAZ PSK Enabled WPAANPA2 Encryption TKIP AES WPS Setup AP WPA Pre Shared Key essscccccccoococccccoooooooe PIN 12345
48. from somewhere on the LAN side in your home communicate with the Cable Modem and Networking sections to access the internal web page diagnostics and configuration This stack 1s also used by the gateway s networking section to route packets between the gateway s Networking section and your PCs This stack uses a fixed IP address 192 168 0 1 It uses a MAC address of MAC label 4 the MAC label is found on the bottom of the unit E g 1f the MAC address is 00 90 64 12 B1 91 this MAC address would be 00 90 64 12 B1 95 With RG Mode your cable company must provide one IP address for the CM section plus one for the Networking section from their pool of available addresses With RG Mode each PC you connect gets an IP address from a DHCP Server that 1s part of the Networking section of the gateway CableHome CH Mode IP Stack 1 IP Stack 3 IP Stack 4 IP Stack 5 WAN 111 111 1 11 111 111 2 1181111 111 2 12824192 168 0 1 LAN Fig 66 63 Illustrations contained in this document are for representation only NER M MUT images amp beyon a Chapter 3 Networking CH CableHome Mode provides all the functionality of RG mode and adds the ability of the cable company to control the home networking configuration of your Wireless Cable Gateway for you so you don t need to perform the configuration yourself In this mode four IP stacks are active e IP Stack 1 for use by the cable company to communicate with the Cable Modem section onl
49. g only networks and up to 75 in mixed networks comprised of 802 11g and 802 11b standard equipment The technology achieves higher throughput by by re packaging data reducing the number of overhead control packets so that more useful data can be sent during a given amount of time Monthly subscription fee applies Additional equipment required Contact your cable company and ISP for any restrictions or additional fees 67 Illustrations contained in this document are for representation only Chapter 4 Additional Information General Troubleshooting You can correct most problems you have with your product by consulting the troubleshooting list that follows I can t access the internet Check all of the connections to your Wireless Voice Gateway Your Ethernet card or USB port may not be working Check each product s documentation for more information The Network Properties of your operating system may not be installed correctly or the settings may be incorrect Check with your ISP or cable company All of the lights are flashing in sequence This means the Wireless Voice Gateway is automatically updating its system software Please wait for the lights to stop flashing The updating process typically lasts less than one minute Do not remove the power supply or reset the Wireless Voice Gateway during this process I can t get the modem to establish an Ethernet connection Even new compute
50. his document are for representation only images amp beyond _ List of Figures Chapter 1 Connections and Setup ssssssessssssesese nemen ememe eminens essemus sese e s e e nnns MTO CILICU NON sear EE E EEEE em Wireless Voice Gateway Features ccccecscecececeeeeeeteceaeeeeteeeataeaeeeeteceaeaeateneauaeateteataeenentatatens Wna SOM Une COROM aen E cueccaesaece tence at asuiaeecieee ae et enceeetete cuca Computer 4 edgHireldlefil S recreere Fra Ida a E RibR Ip LII eFU aat Fam ROS pU UP ATA EDS SdU Pn RT REM EIU 3 Wall esc nih E A re 4 Wireless Voice Gateway TWG850 4 Overview cesses ne memene nnne 5 FUT FAN ROS 5 Mosca ne ee ae E A ee ee E eee 7 m uldz C 7 Relationship among the Devices sssssssssesesesenenn nennen emen mememe eme emeseses esee sese serere nes 8 Wait the Modem DOCE MR 8 What the Modem Needs to Do lts JO Divs isicicccccexcnnvinnvdtunnsnkdinnnsnneetaceciansseekwacneebademaneeuwentemenses 8 Contact Your Eocal Cable COMPANY xa sesxenccxexe tod utikasius o utdins e pE kat e dua E CPUS Va FEN OUS 9 Connecting the Wireless Voice Gateway to a Single Computer eese 10 Attaching the Cable TV Wire to the Wireless Voice Gateway eee 10 Important Connection Information seseseseseseseeeenenenemememem heme senes senes 11 USB Connection to One Computer ccccceeeeceececeecea
51. ined in this document are for representation only En e NDUMT X images amp beyond Chapter 2 WEB Configuration e CWmin This attribute shall specify the value of the minimum size of the window that shall be used by a QAP for a particular AC for generating a random number for the backoff CWmax This attribute shall specify the value of the maximum size of the window that shall be used by a QAP for a particular AC for generating a random number for the backoff AIFSN This attribute shall specify the number of slots after a SIFS duration that the QAP for a particular AC shall sense the medium idle either before transmitting or executing a backoff TXOP b Limit usec TXOP a g Limit usec This attribute shall specify the maximum number of microseconds of an EDCA TXOP for a given AC at the QAP Discard Oldest First If buffer full and parameter is TRUE then discard oldest first AC s Access Category are defined AC BK background AC BE best effort AC VI Video AC VO Voice 56 Illustrations contained in this document are for representation only images amp beyong Chapter 2 WEB Configuration VoIP Basic Web Page Group 1 Basic LAN This page displays the basic LAN status of this device including the downstream and upstream status device information and interface parameters You can select specific interface from the Interface Name drop down menu EY Administratio
52. ista Linux Mac OS 7 6 1 or higher Sound Card Required for audio on CD ROM N A Video VGA or better SVGA preferred GA or better SVGA built in preferred CD ROM Drive Required Required 10BaseT or 100BaseT 10BaseT or 100BaseT An Ethernet card makes it possible for your computer to pass data to and from the internet You must have an Ethernet card and software drivers installed in your computer You will also need a standard Ethernet cable to connect the Ethernet card to your Wireless Voice Gateway USB Windows XP Vista only The Universal Serial Bus is a high speed bus that enables your computer to communicate simultaneously with a variety of peripherals However if you have other peripherals that send and receive a lot of information such as speakers printers or scanners we recommend using an Ethernet card to support this modem e A TCP IP network protocol for each machine e Microsoft Internet Explorer 4 0 or later or Netscape Navigator 4 0 or later 5 0 and 4 7 or later respectively are strongly recommended Windows is a trademark of Microsoft Corporation Macintosh and the Mac OS are trademarks of Apple Computer Inc 3 Illustrations contained in this document are for representation only Chapter 1 Connections and Setup Wall Mounting Number of screws 2 pieces Direction for wall mounting LED panel upward Dimension for the screw 4 4 mm There are 4 slots on the underside of the gateway that ca
53. ith this function activated your cable company s DHCP server provides one IP address for your gateway and your gateway s DHCP server provides IP addresses starting at the address you set in IP Address on the LAN page to your PCs A DHCP server leases an IP address with an expiration time To change the lowest IP address that your gateway will issue to your PCs enter it into the IP Address box and then click Apply Administration THOMSON E Gateway VoIP Network J d Network y in LAN his page allows configuration and status of the optianal internal DHCP server for the LAN LAN Network Configuration IP Address hae fies o f subnet Mask 455 255 255 MAC Address 00 11 e3 df 66 97 DHCP Servel Yes WNo starting Local Address 492 16 80 il Number of CPEs 2465 Lease Time 604800 Apply Thomson 2007 z Fig 26 2 WAN You can configure the optional internal DHCP server for the WAN on this page Select different WAN Connection Type will lead to different contents Take the WAN connection type DHCP for example you can release and renew the WAN lease by pressing the buttons You can enter a spoofed MAC address that causes your gateway networking stack to use that MAC address when communicating instead of the usual WAN MAC address e g if the MAC address is 00 11 e3 df 66 95 this spoofed MAC address could be 00 11 e3 df 66 97 or any desired MAC address 30 Illustrations contained in this document are for repres
54. le Security Disabled Disabled Downstream Channel Lock Status Locked Modulation QAM256 Channel ID 1 Symbol rate 5360537 Downstream Frequency Downstream Power 20 2 dBmV SNR 37 2 dB Upstream Channel Lock Status Locked Modulation QAM16 maan 2007 Channel ID 1 Symbol rate 2560 Ksym sec Upstream Frequency Upstream Power 40 2 dBmV CM IP Address Duration Expires _ D H M S Current System Time Mon Dec 17 17 14 13 2007 Fig 21 3 Password This page is used to change the password that enables you to access the gateway web pages next time The default User ID is EMPTY and the password is admin The password can be a maximum of 8 characters and is case sensitive In addition this page can be used to restore the gateway to its original factory settings Use this with caution as all the settings you have made will be lost To perform this reset set Restore Factory Defaults to Yes and click Apply This has the same effect as a factory reset using the rear panel reset switch where you hold on the switch for 15 seconds then release it Administration THOMSON Gateway VoIP Status 3 Status Password This page allows configuration of administration access privileges and the ability to restore factory icr defaults to the system Jser Name Password ee Re Enter Password ee Password Restore Factory Defaults Yes No Apply Thomson 2007 Fig 22 27
55. le company has configured your gateway to have Internet connectivity If not you may not have Internet access and should contact your cable company to resolve this AYe aallal iv a jveln THOMSON sila Gateway VoIP Status J a Status p ua software his page displays Information on the current system software Information Software Standard Specification Compliant DOCSIS 2 0 Hardware Version 20 Software Version 9161 02 03 Cable Modem MAC Address D0 1 1 83 dF bb 83 Cable Modem Serial Number 0843634400081 CM certificate nstalled Status System Up Time D days 00h 02m 59s Network Access Denied LableModem IP Address 0 0 00 B Thomson 2007 hd Fig 20 26 Illustrations contained in this document are for representation only images amp beyond i Chapter 2 WEB Configuration 2 Connection This page reports current connection status containing startup procedures downstream and upstream status CM online information and so on The information can be useful to your cable company s support technician if you re having problems Administration THOMSON Gateway VoIP Status S i Status diz Connection This page displays information on the status of the cable modem s HFC and IP network connectivity ici la i Startup Procedure Procedure Status Comment Connection Acquire Downstream Channel Locked Connectivity State OK Operational Boot State OK Operational Configuration Fi
56. n THO images amp beyond _ re ae Gateway VoIP Basic 3 A Basic Status s XE Basic LAN 4 RF Parameters Basic lan D i ownstream vare inf Frequency Power 19 dBmV t Signal to Noise Ratio 37 dB Modulation QAM256 Upstream Frequency Power 40 dBmV state Upstream Data Rate 2560 Ksym sec Modulation QAM16 Status System uptime O days 00h 04m 46s Computers detected O CM Status Operational VVAN Isolation OFF Time and Date Mon Dec 17 17 45 37 2007 Interface Parameters Interface Name LAN z D nos 2007 Provisioned Enabled State Up Speed 40 Mbps MAC address 00 10 95 de ad 02 i Fig 57 2 Hardware Info The hardware Info is displayed on this page Administration MSON images amp beyond _ iiaia Gateway VoIP Basic 2 Basic Status A y Hardware Info ici kai System HY Revision 2 0 VENDOR Thomson Hardware info BOOT Revision 2 1 6nm SW Revision 3781 02 03 MODEL V G650 Software Version ST81 02 03 Serial Number ffffffdeffffffad 1 MTA Hardware Information Mta Serial Number ffffffdeffffffad 1 Software Build and Revisions Firmware Name unknown Firmware Build Time 17 05 32 Thu Jan 18 2007 Thomson 2007 Fig 58 57 Illustrations contained in this document are for representation only En Ne ell images amp beyond E Chapter 2 WEB Configuration 3 Event Log The event logs are displayed on this web page You can check them whenever you need EY Administration THOMSON mag
57. n be used for wall mounting Note When wall mounting the unit ensure that it 1s within reach of the power outlet You will need 2 suitable screws which screw diameter would be 4 4 mm to wall mount the Cable Modem or the Battery Pack tees 066 88 8 66 6 bb ti gab a tb b 66 8 o a 2 a a a a a a om E a a a a a a a a a a a a 2 To do this 1 Ensure that the wall you use is smooth flat dry and sturdy and use the 4 screw holes which are 101 6 mm apart from each other 2 Fix the screws into wall leaving their heads 3 mm 0 12 inch clear of the wall surface 3 Remove any connections to the unit and locate it over the screw heads When in line gently push the unit on to the wall and move it downwards to secure 4 Illustrations contained in this document are for representation only Chapter 1 Connections and Setup Wireless Voice Gateway TWG850 4 Overview Front Panel The following illustration shows the front panel of the TWG850 4 gateway THOMSON i 1 A HIDE A See 5 ace 7 POWER DS Us ONLINE 2 3 4 USB WIRELESS TEL1 TEL2 ETHERNET The LEDs on the front panel are described in the table below from left to right Tel 1 Description G Power on 0 25 sec nternet Ethernet USB Wireless US Online From power ON to system Boot up FLASH FLASH FLASH X X X initialization complete Operation ON ON ON Following system initialization X X X complete to before
58. n your cable modem starts up it must initialize with the cable company which requires the cable company to communicate directly with the cable modem itself 3 Communication between your PCs and the networking side Cable Modem Section Networking Section WAN CM IP CPE IP LAN IP Stack 1 IP Stack 2 Connected to your PC via 3 Ethernet 802 11b g USB Cable service Fig 61 Example The Wireless Cable Gateway offers a number of built in web pages which you can use to configure its networking side when you communicate with the networking side your communication is following this path 59 Illustrations contained in this document are for representation only Chapter 3 Networking Each packet on the Internet addressed to a PC in your home travels from the Internet down stream on the cable company s system to the WAN side of your Wireless Cable Gateway There it enters the Cable Modem section which inspects the packet and based on the results proceeds to either forward or block the packet from proceeding on to the Networking section Similarly the Networking section then decides whether to forward or block the packet from proceeding on to your PC Communication from your home device to an Internet device works similarly but in reverse with the packet traveling upstream on the cable system Cable Modem CM Section The cable modem or CM section of your gateway uses EURO DOCSIS Standard cable modem technology EURO DOCS
59. ng wire 1 New 2 way splitter one leg New cable wire direct to modem other leg O5 to IN on next splitter such as RCA E Splitters DT2SP call 1 800 338 0376 to order Grounding rod Fig 1 Basic Home Wiring 10 Illustrations contained in this document are for representation only THOMSON images amp beyond oye FEE ut T Chapter 1 Connections and Setup Important Connection Information The Wireless Voice Gateway supports Ethernet and USB connections simultaneously Below are important points to remember before you connect the Wireless Voice Gateway O For USB connection follow the instructions on this page 11 Oo For Ethernet connections go to page 19 O For telephone and fax connections go to page 21 USB Connection to One Computer Note Only use the power supply provided with this unit Using other power supplies may damage the unit RF EE A Cables Cable Splitter WiFi Antenna RF Cables a Ciiooone oO 15VDC TELL TEL2 1 2 ETHERNET 3 REBOOT CABLE EMTA Fig 2 USB Connection A 14i A d 11 Illustrations contained in this document are for representation only Em a S cCEENE OWNCT images amp be yond Chapter 1 Connections and Setup If you received an Installation Quick Start kit with the purchase of your modem you should use the software provided in that kit If not the Wireless Voice Gateway CD included with y
60. nt generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try and correct the interference by one or more of the following measures B Reorient or relocate the receiving antenna B Increase the separation between the equipment and receiver B Connect this equipment into an outlet on a circuit different from that to which the receiver is connected B Consult the dealer or an experienced radio TV technician for help FCC regulations state that unauthorized changes or modifications to this equipment may void the user s authority to operate it This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations 70 Illustrations contained in this document are for representation only images amp beyona Chapter 4 Additional Information Service Information If you purchased or leased your Wireless Voice Gateway directly from your cable company then warranty service for the Digital Cable Modem may be provided through your cable provider or its authorized representative For information on 1 Ordering Service
61. o an AC outlet Note Use only the power supply that accompanied this unit Using other adapters may damage the unit 3 Connect one end of the Ethernet cable straight wired see below to the Ethernet port on the back of your computer and the other end to the ETHERNET port on the Wireless Voice Gateway Make sure that the Ethernet cable is straight wired not null or crossover wired However you will need a crossover type cable if you are connecting the modem to a hub or a hub within a port switch that provides the same function RF E Cables Cable Splitter Power Suppl WiFi PPly Antenna RF Cables E Toa 15VDC TELI TEL2 REBOOT CAB EMTA Ethernet Fig 15 Ethernet Connection 19 Illustrations contained in this document are for representation only THOMSON images amp beyond Chapter 1 Connections and Setup Connecting More Than A Computer to the Wireless Voice Gateway If you need to connect more than a computer to TWG850 4 simply connect the computers to the Ethernet ports on the rear panel RF e Cables e Cable Splitter Power Supply WiFi Antenna RF Cables ETHERNET g LT O 15VDC TEL1 TEL2 2 ETHERNET 3 REBOOT CABLE EMTA Jn Fig 16 Multiple PC Connection Note You may need to check with your service provider in order to connect multiple computers 20 Illustr
62. oke the settings 54 Illustrations contained in this document are for representation only images amp be yond P Chapter 2 WEB Configuration 7 802 11 Wi Fi Multimedia WMM Settings Wi Fi Multimedia WMM is a component of the IEEE 802 11e wireless LAN standard for quality of service QoS The QoS assigns priority to the selected network traffic and prevents packet collisions and delays thus improving VoIP calls and watching video over WLANS Enable WMM This field allows you to enable WMM to improve multimedia transmission Enable WMM No Acknowledgement This field allows you to enable WMM No Ackonwledgement Power Save Support This field allows you to enable WMM Power Save Support Administration THOMSON Gateway VoIP ges amp beyond 4 Wireless Wireless j KVA 802 11 Wi Fi Multimedia This page allows configuration of the Y i Fi Multimedia Gos WMM Support No Acknewledgement Off Power Save Support On TXOPFib IXOP ag Discard EDCA AP Parameters Cimin Cyyvmax AIESM Limit tuse Limit usec Oldest First see es jo b ecwp e ji e WMM scvop lr J ee e ory EDCA STA Parameters acep um 8 jo p ace qum 7 jo 18 o Tronson ay cvoR J e Eme Fig 56 EDCA AP Parameters The parameters for Access Point AP of EDCA enhanced distributed channel access EDCA STA Parameters The parameters for WIFI station of EDCA 55 Illustrations conta
63. omson 2007 Fig 31 33 Illustrations contained in this document are for representation only En e NDUMT X images amp be yond Chapter 2 WEB Configuration 4 Port Filtering This page allows you to enter ranges of destination ports applications that you don t want your LAN PCs to send packets to Any packets your LAN PCs send to these destination ports will be blocked For example you could block access to worldwide web browsing http port 80 but still allow email service SMTP port 25 and POP 3 port 110 To enable port filtering set Start Port and End Port for each range and click Apply To block only one port set both Start and End ports the same Administration Gateway VoIP Advanced Advanced Port Filtering This page allows configuration of port filters in order to block specific internet services to all devices on the LAN Port Filtering Start PortEnd PortProtocol Enabled 35535 Both L 535 Both E n Port Filtering ke E CEPCLA is Thomson 2007 Fig 32 5 Forwarding For LAN WAN communications the gateway normally only allows you to originate an IP connection with a PC on the WAN it will ignore attempts of the WAN PC to originate a connection onto your PC This protects you from malicious attacks from outsiders However sometimes you may wish for anyone outside to be able to originate a connection to a particular PC on your LAN
64. ontained in this document are for representation only Uh T THOMSON images amp beyond Chapter 3 Networking RG Residential Gateway Mode provides basic home networking plus NAT Network Address Translation In this mode three IP stacks are active e IP Stack 1 for use by the cable company to communicate with the Cable Modem section only This stack receives its IP address from the cable company during CM initialization It uses the MAC address printed on the label attached to the Wireless Cable Gateway e P Stack 3 for use by you to remotely 1 e from somewhere on the WAN side such as at your remote workplace communicate with the Cable Modem and Networking sections to remotely access the internal web page diagnostics and configuration This stack 1s also used by your cable company to deliver packets between the Internet and the gateway s networking section so they can be routed to from your PCs This stack requires an IP address assigned by the cable company from their pool of available addresses Your cable company may have you or your installer manually enter assigned addresses into your gateway or use a DHCP Server to communicate them or use a method that involves you entering host names This stack uses a MAC address of MAC label 2 the MAC label is found on the bottom of the unit E g 1f the MAC address is 00 90 64 12 B1 91 this MAC address would be 00 90 64 12 B1 93 e IP Stack 5 for use by you to locally i e
65. our modem contains the drivers and other information you need to install your Wireless Voice Gateway USB Connection If you do not want to use the CD ROM follow instructions 1 through 5 to connect the Wireless Voice Gateway to the USB port on your computer Instructions must be followed in the order they appear Connect one end of the coaxial cable to the cable connection on the wall and the other end to the CABLE jack on the Wireless Voice Gateway 2 Connect the plug from the AC power supply into the POWER AC ADAPTER jack on the Wireless Voice Gateway and plug the power supply into an AC outlet 3 nsert the supplied Wireless Voice Gateway CD ROM Wait momentarily for the CD window display THOMSON Jiliiilelgiel lelel lale ADbout my cable modem Please select your model number DHGS 3S TWEGBSO Application software DWGHS55 e online WG850 4 4 Close all open applications and dialog boxes including the CD window Note Some applications may interfere with your Wireless Voice Gateway installation 5 Connect one end of the USB cable to the USB port located on the back of your computer Connect the other end of the USB cable to the USB port on the Wireless Voice Gateway Note Use only the power supply that accompanied this unit Using other power supplies may damage the unit Next you need to install the USB driver for your operating system 12 Illustrations contained in this document ar
66. packet these applications are designated by their port number Port 80 the standard HTTP port is an example of a port number The Networking section of the router performs many elegant functions by recognizing different packet types based upon their contents such as source and destination MAC address IP address and ports Three Networking Modes Your gateway can be configured to provide connectivity between your cable company and your home LAN in any one of three Networking Modes CM RG and CH This mode setting 1s under the control of your cable company who can select the mode to match the level of home networking support for which you have subscribed All units ship from the factory set for the RG mode but a configuration file which the cable company sends the cable modem section during its initialization can change it Cable Modem CM Mode Cable Operator Cable CM Mode Wireless Cable Gateway behaves as a bridge WAN Wireless Cable Gateway 111 111 2 11 111 111 22 12 111 111 2 13 LAN Fig 62 CM Networking IP Stack 1 IP Stack 2 111 111 1 11 92 168 100 1 WAN LAN Fig 63 61 Illustrations contained in this document are for representation only NE a I a images amp beyond Chapter 3 Networking CM Cable Modem Mode provides basic home networking In this mode two IP stacks are active e IP Stack 1 for use by the cable company to communicate with the cable modem section only This st
67. power to the modem at all times Keeping your modem plugged in will keep it connected to the Internet This means that it will always be ready whenever you need Important Information Your cable company should always be consulted before installing a new cable outlet Do not attempt any rewiring without contacting your cable company first 9 Illustrations contained in this document are for representation only Chapter 1 Connections and Setup Connecting the Wireless Voice Gateway to a Single Computer This section of the manual explains how to connect your Wireless Voice Gateway to the USB or Ethernet port on your computer and install the necessary software Please refer to Figure to help you connect your Digital Cable Modem for the best possible connection Attaching the Cable TV Wire to the Wireless Voice Gateway 1 Locate the Cable TV wire You may find it one of three ways a Connected directly to a TV a Cable TV converter box or VCR The line will be connected to the jack which should be labeled either IN CABLE IN CATV CATV IN etc b Connected to a wall mounted cable outlet c Coming out from under a baseboard heater or other location See Figure 1 for the wiring example Notes For optimum performance be sure to connect your Wireless Voice Gateway to the first point the cable enters your home The splitter must be rated for at least 1 GHz TV converter TV converter Cable drop M uu l 1 Groundi
68. r as shown below WPS Setup AP Your AP is now waiting for the STA to connect USH 48 Illustrations contained in this document are for representation only THOMSON s AE COT images amp be yond Chapter 2 WEB Configuration And WPS Configure Status will be In progress after establishing the connection the WPS Configure Status will be Success If you select WPS Method to PIN then It will ask for PIN while configuring the WiFi AP by showing a text box so you need to enter that PIN to establish the connection You can get the PIN from client WPS Add Client Adda client C Push Button PIN PND Fig 50 PIN Use this option to set the PIN enter 4 8 digits PIN of the device you wish to configure After entering the pin click Add button then the WPS Setup AP page will appear as shown below and the status will be In progress after establishing the connection the WPS Configure Status will be Success WPS Setup AP Your AP is now waiting for the STA to connect Abort Entered PIN WPS Configure Status InProgress Fig 51 49 Illustrations contained in this document are for representation only Chapter 2 WEB Configuration 3 Guest Networks If enabled by the service provider there are 3 additional Wireless Guest Networks can be configured and activated The default guest network screen looks as follow THOMSON i images amp beyond _ j Gateway VoIP Sta
69. rnet technologies associated with your gateway all send and receive packets that contain the Ethernet style MAC address associated with that network interface USB technology however uses a different addressing approach In this situation your gateway modifies the packets going to and from your USB connected PC to make them look Ethernet style when passed between you and your cable company To do this the gateway must 64 Illustrations contained in this document are for representation only Th _ aT a 0 Chapter 3 Networking effectively loan an Ethernet style address for use in all these packets For this purpose the gateway uses a MAC address of MAC label 5 the MAC label is found on the bottom of the unit E g if the MAC address 1s 00 90 64 12 B1 91 this MAC address would be 00 90 64 12 B1 96 MAC and IP Addresses Summary This table summarizes all the MAC and IP addresses that may be associated with the TCP IP communication stacks and USB handling in your Wireless Cable Gateway The ones actually used depend upon your gateway Operating Mode as explained above At minimum your cable company will need to know the MAC address associated with IP Stack 1 which 1s the MAC address shown on the modem label IP Stack CM WAN access all Modes per label on CM assigned by cable company irsmck2 Joen mangoen CMMs Pn piii o IP Stack3 jonly CM label 1 fixed at 192 168 100 1 momce ee IP Stack 5 CableHome remote management C
70. rs don t always have Ethernet capabilities be sure to verify that your computer has a properly installed Ethernet card and the driver software to support it Check to see that you are using the right type of Ethernet cable The modem won t register a cable connection If the modem is in Initialization Mode the INTERNET light will be flashing Call your Cable Company if it has not completed this 5 step process within 30 minutes and note which step it is getting stuck on The modem should work with a standard RG 6 coaxial cable but if you re using a cable other than the one your Cable Company recommends or if the terminal connections are loose it may not work Check with your Cable Company to determine whether you re using the correct cable f you subscribe to video service over cable the cable signal may not be reaching the modem Confirm that good quality cable television pictures are available to the coaxial connector you are using by connecting a television to it If your cable outlet is dead call your Cable Company 68 Illustrations contained in this document are for representation only images amp beyona Chapter 4 Additional Information Verify that the Cable Modem service is Euro DOCSIS compliant and Euro PacketCable compliant by calling your cable provider I don t hear a dial tone when I use a telephone Telephone service is not activated If the rightmost light on the Wireless
71. s time only Windows will search for the latest drivers and applications for this device and download them to your computer Don t search online Your device may not function properly until you get the latest software Cancel Fig 10 9 Your computer will ask you to insert the installation CD ROM that came with the unit and click Next to continue Fig 11 Found Mew Hardware Thomson USB COC Device Insert the disc that came with your Thomson USB CDC Device If you have the disc that came with your device insert iE now Windows will automatically search the disc for driver software c E Cancel Fig 11 16 Illustrations contained in this document are for representation only En MM MOMT images amp geyori l y Chapter 1 Connections and Setup 10 Your computer will install the drivers for the Thomson USB Cable Modem Click on Close to complete the process Go Found Mew Hardware RCA Digital Cable Modem The software for this device has been successfully installed Windows has finished installing the driver software for your Rudy RCA Digital Cable Modem Fig 12 11 Choose a network category and click OK Windows Networking Successtully connected to Network Choose a network category C This is a public network Use for networks in public places where you don t want people to access your computer 6 This is my private network Use for your home or personal
72. t do you mean by Broadband A Simply put it means you ll be getting information through a bigger pipe with more bandwidth than a standard phone line can offer A wider broader band means more information more quickly Q What is Euro DOCSIS and what does it mean A Data over Cable Service Interface Specifications 1s the industry standard that most cable companies are adopting as they upgrade their systems Should you ever decide to move the Wireless Voice Gateway will work with all upgraded cable systems that are Euro DOCSIS compliant Q What is Euro PacketCable and what does it mean A Euro PacketCable 1s the industry standard for telephony services that most cable companies are adopting as they upgrade their systems Should you ever decide to move the Wireless Voice Gateway will work with all upgraded cable systems that are Euro PacketCable compliant 66 Illustrations contained in this document are for representation only NEN OINEECUNSE C EN OWN EN Chapter 4 Additional Information Q What is Xpress Technology and what does it mean A It is one of the popular performance enhancing WiFi technologies designed to improve wireless network efficiency and boost throughput It is more efficient in mixed environments and it can work with 802 11a b g networks When Xpress is turned on aggregate throughput the sum of the individual throughput speeds of each client on the network can improve by up to 27 in 802 11
73. t requires that each TCP IP stack on the Wireless Cable Gateway also have associated with it an Ethernet MAC Media Access Control address MAC addresses are permanently fixed into network devices at the time of their manufacture 00 90 64 12 B1 91 1s an example of a MAC address Data packets enter and exit a device through one of its network interfaces The gateway offers Ethernet USB and 802 11b g wireless network interfaces on the LAN side and the EURO DOCSIS network interface on the WAN side When a packet enters a network interface it 1s offered to all the TCP IP stacks associated with the device side from which it entered But only one stack can accept it a stack whose configured Ethernet address matches the Ethernet destination address inside the packet Furthermore at a packet s final destination its destination IP address must also match the IP address of the stack Each packet that enters a device contains source MAC and IP addresses telling where it came from and destination MAC and IP addresses telling where it is going to In addition the packet contains all or part of a message destined for some application that 1s running on the destination device IRC used 60 Illustrations contained in this document are for representation only Th _ aT a 0 Chapter 3 Networking in an Internet instant messaging program HTTP used by a web browser and FTP used by a file transfer program are all examples of applications Inside the
74. tate Telephony DHCP Complete Telephoany Security Complete Telephony TFTP Complete Telephony Reg with Call Server Complete iTelephony Reg Complete Complete Line 1 State on hook Line 2 State on hook Thomson 2007 Fig 60 58 Illustrations contained in this document are for representation only THOMSON images amp beyond j Chapter 3 Networking Chapter 3 Networking Communications Data communication involves the flow of packets of data from one device to another These devices include personal computers Ethernet and USB hubs cable modems digital routers and switches and highly integrated devices that combine functions like the Wireless Cable Gateway The gateway integrates the functionality often found in two separate devices into one It s both a cable modem and an intelligent wireless gateway networking device that can provide a host of networking features such as NAT and firewall Figure 2 illustrates this concept with the cable modem CM functionality on the left and networking functionality on the right In this figure the numbered arrows represent communication based on source and destination as follows Type of Communication 1 Communication between the Internet and your PCs Example The packets created by your request for a page stored at a web site and the contents of that page sent to your PC 2 Communication between your cable company and the cable modem side Example Whe
75. te them or use a method that involves you entering host names This stack uses a MAC address of MAC label 3 the MAC label is found on the bottom of the unit E g if the MAC address is 00 90 64 12 B1 91 this MAC address would be 00 90 64 12 B1 94 e IP Stack 5 for use by you to locally i e from somewhere on the LAN side in your home communicate with the Cable Modem and Networking sections to access the internal web page diagnostics and configuration This stack is also used by the Wireless Cable Gateway Networking section to route packets between the Wireless Cable Gateway s Networking section and your PCs This stack uses a fixed IP address 192 168 0 1 It uses a MAC address of MAC label 4 the MAC label is found on the bottom of the unit E g if the MAC address is 00 90 64 12 B 1 91 this MAC address would be 00 90 64 12 B1 95 With CH Mode your cable company must provide one IP address for the CM section plus two for the Networking section from their pool of available addresses Each PC you connect gets an IP address from a DHCP Server that is part of the Networking section of the gateway USB MAC Address USB allows a single PC to be connected directly via your Wireless Cable Gateway USB port Other PCs can of course be connected to your other networking interfaces wireless HPNA and Ethernet If you have a PC connected by USB the following information is helpful The PCs you have connected by 802 11b g Wireless and Ethe
76. th 802 11a b g networks Please do not send any products to the Indianapolis address listed 1n this manual or on the carton This will only add delays in service for your product Thomson Inc 10330 North Meridian Street Indianapolis IN 46290 73 Illustrations contained in this document are for representation only
77. the specified keyword in the content Activate Domain Blocking and specify some Domain Names e g disney com in the Domain List Administration Vo Gateway VoIp Parental Control J Parental Control Basic Setup This page allows basic selection of rules which block certain Internet content and certain VVeb sites When you change your Parental Control settings you must click on the appropriate Apply Add or Remove button for your new settings to take effect If you refresh your browser s display you will see the currently active settings Content Filtering Keyword Blocking Enable Domain Blocking Enable Apply Keyword List Add Keyword Remove Keyword Blocked Domain List Thomson 2007 Add Domain Remove Domain Fig 41 4 Illustrations contained in this document are for representation only En Ne ell images amp beyon d Chapter 2 WEB Configuration Gateway Wireless Web Page Group Important Changes to the wireless web pages should be made from a PC that is hard wired to the gateway i e via Ethernet The Wireless web pages group enables a variety of settings that can provide secure and reliable wireless communications for even the most demanding tech savvy user The TWG850 4 gateway offers a choice of 802 1x WPA and WPA PSK authentication of your PCs to the gateway 64 and 128 bit WEP encryption of communication between the gateway and your PCs to guaranty security
78. ticate its links and a shared Authentication Server Please key in the IP Address for the RADIUS Server RADIUS Port Besides the IP address of the RADIUS Server you have to enter the port number for the server Port 1812 1s the reserved RADIUS authentication port described in RFC 2138 Earlier AP RADIUS clients use port 1945 The default value will be shown on this box You can keep and use it RADIUS Key A RADIUS Key is like a password which is used between IAS and the specific RADIUS client to verify identity Both IAS and the RADIUS client must be use the same RADIUS Key for successful communication to occur Enter the RADIUS Key wWIPACPMPATEncrypton WEA Pre Shared Key 4 4 4 4 4 4 4 4 2 RADIUS Server 0 0 0 0 RADIUS Port igi2 RADIUS EKev 2 2 2 2 Croup E ey Rotation Interval WP AMAP AS Ee auth Interval WEP Encryption WEP 128 bit Shared Eey Authentication 802 1 Authentication ISEIJEERE Metwork Eey 1 a SOG Network Key 2 0 Z Hetwork Key 3 PO Metwork Key 4 he Current Hetwork Eey PassPhrase E Fig 45 WPA WPA2 For the WPA WPA2 network Authentication the settings that you can adjust including WPA WPA2 Encryption RADIUS Server RADIUS Port RADIUS Key Group Key Rotation Interval and WPA WPA2 Re auth Interval WPA WPA2 Encryption There are three types that you can choose TKIP AES TKIP AES TKIP takes the original master key only as a starting point and derives i
79. tor Wireless interface Flank Panel fw ww e WPS WiFi Protected Setup 7 Illustrations contained in this document are for representation only En e NDUMT X images amp beyond Chapter 1 Connections and Setup Relationship among the Devices This illustration shows a cable company that offers Euro DOCSIS and Euro PacketCable compliant voice data services bak bol Lal E x m FFFA yx fb FrrFs Internet EMTA Gateway Cable Company Internet Service Provider Computer Phone and Fax What the Modem Does The Wireless Voice Gateway provides high speed Internet access as well as cost effective toll quality telephone voice and fax modem services over residential commercial and education subscribers on public and private networks via an existing CATV infrastructure It can inter operate with the Euro PacketCable compliant headend equipment and provide the IP based voice communications The IP traffic can transfer between the Wireless Voice Gateway and Euro DOCSIS compliant headend equipment The data security secures upstream and downstream communications What the Modem Needs to Do Its Job Oo The Right Cable Company Make sure your local cable company provides data services that use cable TV industry standard Euro DOCSIS compliant and Euro PacketCable compliant technology Oo Thelnternet Telephony Service Provider ISP TSP Your cable company provides you access to an Internet Service Provider ISP and T
80. ts encryption keys mathematically from this mater key Then it regularly changes and rotates the encryption keys so that the same encryption key will never be used twice AES provides security between client workstations operating in ad hoc mode It uses a mathematical ciphering algorithm that employs variable key sizes of 128 192 or 256 bits RADIUS Server RADIUS Port RADIUS Key Please refer to the previous page 46 Illustrations contained in this document are for representation only images amp beyong Chapter 2 WEB Configuration Group Key Rotation Interval Key in the time for the WAP group key rotation interval The unit is second With increasing rekey interval user bandwidth requirement is reduced WPA WPA2 Re auth Interval When a wireless client has associated with the Residential Voice Gateway for a period of time longer than the setting here it would be disconnected and the authentication will be executed again The default value is 3600 you may modify it WPA Enabled JAP LAPSE S Disabled WPA2 WPA2 PSK WIPAZCWPA2 Encryption WPA Pre Shared Key 0 4 4 4 4 4 22 RADIUS Server 0 0 0 0 RADIUS Pert is12 RADIUS Eev 00 Group E ey Eotation Interval In WW PBPA PAHEes auth Intersal 3600 Fig 46 WPA PSK WPA2 PSK For the WPA PSK WPA2 PSK network Authentication the settings that you can adjust including WPA WPA2 Encryption WPA Pre Shared Key and Group key Rotation Interval
81. tus Network Advanced Firewall Parental Control Wireless v Wireless 2 802 11 Guest Network This page allows configuration of a guest network Radio Guest Network Thom GO075661 02 18 9b 3a c4 33 v Guest WiFi Security Settings Guest LAN Settings Guest Network Disabled DHCP Server Disabled Primary Network Guest Network Guest Network Name SSID Thom G075561 IP Address 192 168 1 1 Closed Network Closed v Subnet Mask 255 255 255 0 WPA Disabled Lease Pool Start 192 168 1 10 Advanced WPA PSK Enabled Lease Pool End 192 168 1 99 Brid ging cr 4 Lease Time rx Apply iid VVPAWPA2 Encryption TKIP v WPA Pre Shared Key jeeseseeeseeeecse Show Key RADIUS Server RADIUS Part RADIUS Key Group Key Rotation Interval lo WPAANPA2 Re auth Interval Control PCCess Thomson 2007 WEP Encryption Shared Key Authentication 802 1x Authentication Network Key 1 ns Network Key 2 MEME Network Key 3 0 Network Key 4 De Current Network Key PassPhrase rary Fig 52 50 Illustrations contained in this document are for representation only images amp beyond Chapter 2 WEB Configuration 4 802 11 Access Control This page allows you to make access control to the AP or connected clients by offering the MAC Addresses of the clients Administration THOMSON HT y ES OC UB pai
82. ue range 1 255 Fragmentation Threshold Set the number of the fragmenting frames to make the data to be delivered without errors induced by the interference Frames longer than the value you set here are fragmented before the initial transmission into fragments no longer than the value of the threshold Value range 256 2346 RTS Threshold Set the value for sending a request to the destination All the frames of a length greater than the threshold that you set here will be sent with the four way frame exchange And a length less than or equal to the value that you set will not be proceeded by RTS Value range 0 2347 52 Illustrations contained in this document are for representation only Chapter 2 WEB Configuration 54g Network Mode There are three modes for you to choose please check the specification of your wireless card and choose a proper setting 54g Protection Select Auto to turn on the 54g protection select Off to turn down the protection Xpress Technology When Xpress is turned on aggregate throughput the sum of the individual throughput speeds of each client on the network can improve by up to 27 in 802 11 g only networks and up to 75 in mixed networks comprised of 802 1 1g and 802 11b standard equipment Rate It decides the speed of data transmission There are several rates provided here for you to choose Choose any one of it according to your needs by using the drop down menu Output
83. uro PacketCable A project with the objective of developing a set of necessary telephony specifications and operations support interface specifications for Wireless Voice Gateways and associated equipment used over the Euro DOCSIS based cable network PSTN Public Switched Telephone Network The worldwide voice telephone network which provides dial tone ringing full duplex voice band audio and optional services using standard telephones Provisioning The process of enabling the Media Terminal Adapter MTA to register and provide services over the network TCP IP Transmission Control Protocol Internet Protocol A networking protocol that provides communication across interconnected networks between computers with diverse hardware architectures and various operating systems TFTP Trivial File Transfer Protocol the system by which the Media Terminal Adapter s configuration data file is downloaded TSP Telephony Service Provider an organization that provides telephone services such as dial tone local service long distance billing and records and maintenance Universal Serial Bus USB USB is a plug and play interface between a computer and add on devices such as a Wireless Voice Gateway Xpress Technology One of the popular performance enhancing WiFi technologies designed to improve wireless network efficiency and boost throughput It is more efficient in mixed environments and it can work wi
84. ver sottware for your Thomson USB CDC Device WP Locate and install driver software recommended Windows will guide wou through the process of installing driver software for your device Ask me again later Windows will ask again the next time wou plug in your device or log Cr WP Don t show this message again for this device Your device will not function until you metall driver software i Fig 8 7 Windows will appear Windows need your permission to continue and click continue User Account Control d e Windows needs your permission to continue User Account Control stops unauthorized changes to your computer If you started this action please continue Device driver software installation Microsoft Windows Component Publisher Continue Cancel Fig 9 15 Illustrations contained in this document are for representation only En Ne ell images amp be yond Chapter 1 Connections and Setup 8 When appears Allow Windows to search online for driver software for your Thomson USB CDC Device Choose the Don t search online option to continue Bal me Found Mew Hardware Thomson USB CDC Device Allow Windows to search online for driver software for your Thomson USB CDC Device gt Yes always search online recommended Windows will automatically search for the latest drivers and applications for your hardware and download them to your computer gt Yes search online thi
85. y This stack receives its IP address from the cable company during CM initialization It uses the MAC address printed on the label attached to the Wireless Cable Gateway e P Stack 3 for use by your cable company to communicate with the Networking section to help you configure and manage your home networking This stack requires an IP address assigned by the cable company from their pool of available addresses Your cable company may have you or your installer manually enter assigned addresses into your gateway or use a DHCP Server to communicate them or use a method that involves you entering host names This stack uses a MAC address of MAC label 2 the MAC label is found on the bottom of the unit E g if the MAC address is 00 90 64 12 B1 91 this MAC address would be 00 90 64 12 B1 93 e P Stack 4 for use by you to remotely i e from somewhere on the WAN side such as at your remote workplace communicate with the Cable Modem and Networking sections to remotely access the internal web page diagnostics and configuration This stack is also used by your cable company to deliver packets between the Internet and the Wireless Cable Gateway s Networking section so they can be routed to from your PCs This stack requires an IP address assigned by the cable company from their pool of available addresses Your cable company may have you or your installer manually enter these assigned addresses into your gateway or use a DHCP Server to communica
86. yption security SNMP network management support Remote operating firmware downloading Support Web pages and private DHCP server for status monitoring Clear LED display Plug and Play What s on the CD ROM Insert the Wireless Voice Gateway CD ROM into your CD ROM drive to view troubleshooting tips the internal diagnostics and other valuable information Note You might need to use the CD ROM to install the USB driver if you are connecting via the USB port Illustrations contained in this document are for representation only Chapter 1 Connections and Setup CD ROM Contents Electronic copy of this user s guide in additional languages PDF format Adobe Acrobat Reader application you can load to read PDF format if you don t have it loaded already USB drivers required if connecting by USB Links to Thomson web site DOCSIS and PacketCable are trademarks of Cable Television Laboratories Inc 2 Illustrations contained in this document are for representation only images amp beyond _ Chapter 1 Connections and Setup Computer Requirements For the best possible performance from your Wireless Voice Gateway your personal computer must meet the following minimum system requirements note that the minimum requirements may vary by cable companies IBM PC COMPATIBLE MACINTOSH CPU Pentium preferred PowerPC or higher System RAM 16MB 32MB preferred 24MB 32MB preferred Operating System Windows XP V

TWG850-4 - Residential Voice Gateway

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